2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	30	53	6	9	2	0	0	83	11	222
2019	SC-02	49	38	3	8	3	0	0	87	10	39
2019	SC-03	23	58	9	10	1	0	0	80	11	102
2019	SC-04	34	50	3	9	3	0	0	84	12	32
2019	SC-05	0	78	15	7	0	0	0	78	7	14
2017	SC	28	46	5	15	5	0	0	74	20	89
2017	SC-02	36	54	0	1	9	0	0	90	10	12
2017	SC-03	23	45	10	22	0	0	0	68	22	35
2017	SC-04	36	55	3	5	2	0	0	91	6	24
2017	SC-05	12	53	0	12	24	0	0	64	36	12
2014	SC	33	47	6	9	5	0	0	80	14	330
2014	SC-02	37	50	8	1	4	0	0	86	5	41
2014	SC-03	31	48	7	8	6	0	0	79	14	141
2014	SC-04	22	55	6	15	1	0	0	77	17	42
2014	SC-05	53	27	0	10	10	0	0	80	20	17
2011	SC	30	48	5	9	8	0	0	78	17	629
2011	SC-02	30	46	7	5	10	1	1	78	15	135
2011	SC-03	31	49	5	10	5	0	0	80	15	243
2011	SC-04	18	40	3	18	19	2	0	59	38	57
2011	SC-05	27	55	0	12	6	0	0	82	18	46
2008	SC	34	52	5	6	3	0	0	86	9	442
2008	SC-02	36	53	7	4	1	0	0	89	5	94
2008	SC-03	35	53	4	3	4	1	0	89	7	189
2008	SC-04	21	54	5	20	0	0	0	75	20	49
2008	SC-05	33	55	3	3	3	0	3	91	6	34
2008	SC-06	36	43	11	0	11	0	0	79	11	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	72	18	7	0	1	0	2	92	1	221
2019	SC-02	84	13	3	0	0	0	0	97	0	38
2019	SC-03	64	17	13	1	2	0	3	84	3	103
2019	SC-04	87	13	0	0	0	0	0	100	0	31
2019	SC-05	57	28	7	0	0	0	7	92	0	14
2017	SC	71	20	2	0	0	2	5	98	0	89
2017	SC-02	82	0	0	0	0	0	18	100	0	12
2017	SC-03	71	22	3	0	0	0	3	96	0	35
2017	SC-04	93	4	3	0	0	0	0	97	0	24
2017	SC-05	26	61	1	0	0	12	0	98	0	12
2014	SC	68	18	5	2	2	0	5	92	3	330
2014	SC-02	70	12	5	4	1	0	8	89	5	42
2014	SC-03	65	22	4	2	2	0	5	92	4	141
2014	SC-04	74	18	3	1	0	0	3	95	2	42
2014	SC-05	85	7	7	0	0	0	0	93	0	16
2011	SC	67	18	6	2	1	1	5	91	3	629
2011	SC-02	72	18	2	2	1	1	4	95	3	135
2011	SC-03	71	15	5	2	1	1	5	92	3	244
2011	SC-04	66	16	8	3	0	2	6	88	3	57
2011	SC-05	62	16	6	2	2	0	11	88	5	46
2008	SC	62	18	6	3	1	2	9	90	4	445
2008	SC-02	59	18	9	3	0	2	9	87	3	95
2008	SC-03	65	18	5	2	2	2	7	90	5	191
2008	SC-04	64	24	3	6	0	0	4	91	6	48
2008	SC-05	55	9	9	0	0	3	24	88	0	34
2008	SC-06	68	32	0	0	0	0	0	100	0	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	35	47	9	6	2	0	0	82	9	221
2019	SC-02	45	39	11	3	0	0	3	86	3	38
2019	SC-03	30	51	9	7	3	0	0	81	10	102
2019	SC-04	38	40	12	6	3	0	0	78	9	32
2019	SC-05	21	43	14	22	0	0	0	64	22	14
2017	SC	36	31	17	8	6	0	2	68	14	89
2017	SC-02	54	27	9	1	9	0	0	81	10	12
2017	SC-03	32	29	19	13	3	0	3	64	17	35
2017	SC-04	49	37	6	8	0	0	0	86	8	24
2017	SC-05	12	39	37	0	12	0	0	51	12	12
2014	SC	36	41	13	6	3	0	1	77	9	331
2014	SC-02	43	42	11	3	1	0	0	85	4	42
2014	SC-03	32	42	15	6	5	0	1	75	11	141
2014	SC-04	23	41	22	8	5	0	1	65	13	42
2014	SC-05	63	23	7	0	7	0	0	86	7	17
2011	SC	33	39	7	14	4	1	2	75	18	630
2011	SC-02	34	37	10	12	2	1	2	74	15	135
2011	SC-03	36	40	6	11	5	1	1	78	16	244
2011	SC-04	16	42	8	30	4	0	0	58	34	57
2011	SC-05	35	44	9	9	4	0	0	78	13	46

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	25	44	8	16	7	0	0	69	23	221
2019	SC-02	26	53	3	16	3	0	0	79	18	38
2019	SC-03	24	48	9	14	5	0	1	73	19	103
2019	SC-04	28	25	16	19	12	0	0	53	31	32
2019	SC-05	14	35	15	21	15	0	0	50	36	14
2018	SC	21	44	10	16	9	0	0	66	25	398
2018	SC-01	30	30	0	20	10	0	10	67	33	10
2018	SC-02	27	37	8	17	10	2	0	64	27	60
2018	SC-03	23	46	10	13	7	0	0	69	20	211
2018	SC-04	14	36	7	24	19	0	0	50	42	36
2018	SC-05	16	52	8	11	14	0	0	68	24	36
2017	SC	20	34	7	15	25	0	0	54	40	89
2017	SC-02	36	27	0	18	19	0	0	63	37	12
2017	SC-03	19	32	13	13	22	0	0	52	36	35
2017	SC-04	16	39	2	25	19	0	0	55	44	24
2017	SC-05	13	38	0	1	47	0	0	51	49	12
2014	SC	18	33	11	20	17	0	1	51	38	329
2014	SC-02	18	36	12	24	10	0	0	55	33	42
2014	SC-03	13	34	10	23	19	0	1	48	42	140
2014	SC-04	12	37	13	15	24	0	0	49	38	42
2014	SC-05	17	53	17	0	13	0	0	70	13	17
2011	SC	20	36	12	20	11	0	0	56	31	629
2011	SC-02	18	40	14	17	9	1	0	59	27	135
2011	SC-03	22	37	12	19	9	0	0	59	28	244
2011	SC-04	7	32	9	29	23	0	0	39	52	57
2011	SC-05	17	27	13	27	14	2	0	45	41	46
2008	SC	21	39	14	16	9	0	1	61	25	444
2008	SC-02	27	38	11	15	7	0	1	66	22	95
2008	SC-03	21	35	17	16	10	1	1	57	26	190
2008	SC-04	14	48	6	24	8	0	0	62	32	49
2008	SC-05	15	43	12	18	12	0	0	58	30	34
2008	SC-06	36	21	32	11	0	0	0	57	11	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	37	42	9	9	3	0	79	13	222
2019	SC-02	37	42	8	8	5	0	79	13	38
2019	SC-03	37	43	10	9	2	0	80	11	103
2019	SC-04	37	47	6	3	6	0	85	9	32
2019	SC-05	14	57	7	22	0	0	71	22	14
2017	SC	32	40	7	13	9	0	72	22	88
2017	SC-02	36	36	9	0	19	0	72	19	12
2017	SC-03	33	37	7	20	3	0	70	23	34
2017	SC-04	35	37	1	22	5	0	72	27	24
2017	SC-05	25	38	12	1	24	0	63	25	12
2014	SC	33	42	10	9	5	0	76	15	332
2014	SC-02	35	42	8	12	3	0	77	15	42
2014	SC-03	26	49	10	7	7	1	75	15	141
2014	SC-04	25	45	10	20	0	0	71	20	42
2014	SC-05	46	30	7	7	10	0	76	17	17

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	26	32	23	13	7	0	0	58	19	222
2019	SC-02	26	32	24	8	11	0	0	58	18	38
2019	SC-03	24	34	22	14	6	0	0	58	19	103
2019	SC-04	31	35	15	13	6	0	0	66	19	32
2019	SC-05	7	28	36	21	7	0	0	35	29	14
2018	SC	20	40	17	13	7	1	1	61	21	401
2018	SC-01	36	36	18	0	0	0	9	80	0	11
2018	SC-02	28	38	17	12	3	0	2	68	15	60
2018	SC-03	18	44	14	13	8	0	1	64	22	214
2018	SC-04	10	42	27	6	12	3	0	53	19	35
2018	SC-05	21	33	11	26	9	0	0	54	35	36
2017	SC	17	42	20	10	9	0	2	60	19	89
2017	SC-02	9	72	0	1	18	0	0	81	19	12
2017	SC-03	23	32	32	6	3	0	3	57	10	35
2017	SC-04	21	9	18	32	21	0	0	29	52	24
2017	SC-05	13	38	12	25	12	0	0	51	37	12
2014	SC	20	31	21	14	12	0	1	52	27	327
2014	SC-02	14	33	17	12	21	0	3	48	34	41
2014	SC-03	17	36	22	13	10	0	1	54	24	139
2014	SC-04	11	36	25	13	15	0	0	47	28	42
2014	SC-05	46	21	3	14	16	0	0	67	30	17
2011	SC	23	35	15	12	14	0	0	58	26	627
2011	SC-02	24	35	15	9	17	0	1	59	26	134
2011	SC-03	25	37	15	12	10	1	0	63	22	243
2011	SC-04	10	35	19	16	20	0	0	44	37	57
2011	SC-05	25	29	13	21	13	0	0	53	34	46

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	37	43	13	5	2	0	80	7	223
2019	SC-02	46	33	15	5	0	0	79	5	39
2019	SC-03	37	48	10	5	1	0	84	6	103
2019	SC-04	44	31	15	3	6	0	75	9	32
2019	SC-05	0	57	43	0	0	0	57	0	14
2018	SC	37	47	9	5	2	0	83	8	398
2018	SC-01	45	36	9	9	0	0	82	9	11
2018	SC-02	38	37	15	10	0	0	75	10	60
2018	SC-03	37	50	6	3	3	0	88	6	212
2018	SC-04	37	48	8	3	3	0	85	7	36
2018	SC-05	28	46	11	8	7	0	74	15	35
2017	SC	51	39	6	2	2	0	90	4	89
2017	SC-02	36	45	0	9	10	0	81	19	12
2017	SC-03	58	33	10	0	0	0	90	0	35
2017	SC-04	62	22	9	2	3	2	86	5	24
2017	SC-05	37	63	0	0	0	0	100	0	12
2014	SC	39	41	11	5	4	0	80	9	331
2014	SC-02	30	55	3	6	5	0	85	12	42
2014	SC-03	36	43	16	3	2	0	79	5	140
2014	SC-04	30	41	11	8	9	0	72	17	42
2014	SC-05	63	27	0	3	7	0	90	10	17
2011	SC	38	38	15	6	3	0	76	9	627
2011	SC-02	32	46	16	5	1	0	77	7	135
2011	SC-03	44	33	14	5	4	0	77	9	243
2011	SC-04	25	39	26	5	5	0	64	10	57
2011	SC-05	35	34	15	9	6	0	69	16	46
2008	SC	39	42	10	6	3	0	81	8	442
2008	SC-02	37	43	12	6	1	1	81	7	94
2008	SC-03	42	37	11	6	4	1	79	10	190
2008	SC-04	26	57	8	6	3	0	83	9	48
2008	SC-05	46	44	3	3	3	0	91	6	33
2008	SC-06	57	21	11	11	0	0	79	11	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	21	38	24	11	6	0	0	59	17	222
2019	SC-02	36	33	13	15	3	0	0	69	18	39
2019	SC-03	15	41	27	10	6	1	0	56	16	102
2019	SC-04	22	28	31	6	12	0	0	50	19	32
2019	SC-05	0	71	7	15	7	0	0	71	22	14
2018	SC	18	42	16	13	10	0	0	61	23	402
2018	SC-01	27	55	9	0	9	0	0	82	9	11
2018	SC-02	22	40	18	8	12	0	0	62	20	60
2018	SC-03	18	48	14	11	8	0	0	67	20	214
2018	SC-04	15	34	21	18	13	0	0	49	31	36
2018	SC-05	13	36	13	17	21	0	0	49	38	36
2017	SC	22	35	14	9	21	0	0	57	29	89
2017	SC-02	27	36	9	0	28	0	0	63	28	12
2017	SC-03	19	36	16	16	13	0	0	55	29	35
2017	SC-04	36	6	3	3	52	0	0	41	55	24
2017	SC-05	24	37	26	1	12	0	0	61	13	12
2014	SC	22	32	20	15	10	0	0	54	26	330
2014	SC-02	26	24	23	17	10	0	0	50	27	41
2014	SC-03	19	34	24	11	10	1	1	54	22	140
2014	SC-04	19	30	16	28	8	0	0	49	36	42
2014	SC-05	35	24	10	13	17	0	0	60	30	17
2011	SC	18	39	18	14	11	0	0	57	25	628
2011	SC-02	20	43	15	14	8	0	0	63	22	134
2011	SC-03	17	42	18	14	9	0	0	60	23	244
2011	SC-04	11	21	31	16	21	0	0	32	37	57
2011	SC-05	22	32	13	13	20	0	0	54	33	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	29	48	16	4	3	0	77	8	222
2019	SC-02	26	56	10	5	3	0	82	8	39
2019	SC-03	31	51	12	4	2	0	82	6	102
2019	SC-04	28	31	31	0	9	0	60	9	32
2019	SC-05	7	50	36	7	0	0	57	7	14
2018	SC	29	49	14	4	3	0	78	7	400
2018	SC-01	36	55	0	0	9	0	91	9	11
2018	SC-02	35	45	15	2	3	0	80	5	60
2018	SC-03	28	51	15	3	2	0	80	5	212
2018	SC-04	21	58	5	13	3	0	79	16	36
2018	SC-05	29	37	18	9	6	0	67	15	36
2017	SC	29	51	9	6	4	2	82	10	89
2017	SC-02	27	54	0	9	10	0	81	19	12
2017	SC-03	32	49	10	3	3	3	83	7	35
2017	SC-04	32	42	17	5	3	0	75	8	24
2017	SC-05	24	50	14	12	0	0	74	12	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	33	46	14	4	2	1	0	80	6	221
2019	SC-02	36	38	15	3	5	3	0	76	8	39
2019	SC-03	31	50	12	5	1	1	0	82	6	102
2019	SC-04	42	26	23	3	7	0	0	68	10	31
2019	SC-05	7	65	28	0	0	0	0	72	0	14
2018	SC	33	43	12	7	4	1	0	77	11	401
2018	SC-01	55	27	0	18	0	0	0	82	18	11
2018	SC-02	32	35	20	8	5	0	0	67	13	60
2018	SC-03	29	46	13	6	4	1	0	77	10	214
2018	SC-04	42	45	6	3	3	0	0	87	7	36
2018	SC-05	35	39	12	11	4	0	0	74	14	36
2017	SC	34	40	13	9	2	0	2	75	11	89
2017	SC-02	36	45	0	9	10	0	0	81	19	12
2017	SC-03	29	39	16	13	0	0	3	70	13	35
2017	SC-04	68	21	2	6	3	0	0	89	10	24
2017	SC-05	12	62	26	0	0	0	0	74	0	12
2014	SC	31	40	18	4	4	2	0	73	8	330
2014	SC-02	28	47	14	8	3	0	0	75	12	42
2014	SC-03	22	51	15	4	3	4	1	76	8	141
2014	SC-04	40	36	15	3	5	1	0	77	8	42
2014	SC-05	70	16	7	0	7	0	0	86	7	17
2011	SC	27	46	14	6	4	2	0	75	10	628
2011	SC-02	21	54	16	5	2	1	0	76	8	135
2011	SC-03	29	41	15	8	5	2	0	71	13	243
2011	SC-04	22	52	14	5	6	0	2	75	11	57
2011	SC-05	28	50	13	2	4	2	0	80	7	46
2008	SC	34	40	14	6	2	3	0	77	8	445
2008	SC-02	36	42	10	3	2	7	0	84	5	94
2008	SC-03	36	40	14	5	2	2	1	78	7	191
2008	SC-04	25	42	19	8	2	3	0	69	11	49
2008	SC-05	33	37	15	6	3	3	3	74	10	34
2008	SC-06	46	32	21	0	0	0	0	79	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	40	20	9	7	0	64	17	223
2019	SC-02	26	46	13	8	8	0	72	15	39
2019	SC-03	22	39	24	11	4	0	61	15	103
2019	SC-04	25	34	19	9	13	0	59	22	32
2019	SC-05	0	50	14	15	22	0	50	36	14
2018	SC	23	41	17	12	7	0	63	19	402
2018	SC-01	36	55	0	0	9	0	91	9	11
2018	SC-02	23	40	13	12	12	0	63	23	60
2018	SC-03	23	42	18	13	4	0	65	17	214
2018	SC-04	26	42	13	9	9	0	68	19	36
2018	SC-05	21	35	14	9	21	0	56	30	36
2017	SC	25	35	17	11	11	2	61	22	89
2017	SC-02	27	27	18	0	28	0	54	28	12
2017	SC-03	26	35	19	13	3	3	63	17	35
2017	SC-04	34	6	3	22	35	0	40	57	24
2017	SC-05	12	50	25	13	0	0	62	13	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	52	35	10	2	1	0	0	87	3	222
2019	SC-02	49	36	10	3	3	0	0	85	5	39
2019	SC-03	50	40	8	2	1	0	0	89	3	103
2019	SC-04	56	28	12	0	0	3	0	87	0	32
2019	SC-05	31	46	15	8	0	0	0	77	8	13
2018	SC	57	33	7	2	2	0	0	90	3	402
2018	SC-01	64	36	0	0	0	0	0	100	0	11
2018	SC-02	57	33	8	0	2	0	0	90	2	60
2018	SC-03	58	33	6	1	1	0	0	91	3	214
2018	SC-04	55	36	6	3	0	0	0	91	3	36
2018	SC-05	48	33	9	4	6	0	0	81	10	36
2017	SC	68	24	4	0	2	0	2	93	2	89
2017	SC-02	81	0	9	0	10	0	0	81	10	12
2017	SC-03	64	29	3	0	0	0	3	96	0	35
2017	SC-04	78	12	5	3	2	0	0	90	5	24
2017	SC-05	51	47	1	0	0	0	0	99	0	12
2014	SC	68	25	5	2	0	0	0	93	2	331
2014	SC-02	65	32	3	0	0	0	0	97	0	42
2014	SC-03	64	28	5	2	1	0	0	92	3	141
2014	SC-04	65	28	3	3	1	0	0	93	4	42
2014	SC-05	86	14	0	0	0	0	0	100	0	17
2011	SC	59	32	5	3	1	0	0	91	4	628
2011	SC-02	58	33	8	1	0	0	0	91	1	135
2011	SC-03	59	33	3	2	2	0	0	93	4	243
2011	SC-04	49	41	4	3	2	0	0	90	6	57
2011	SC-05	60	31	4	2	2	0	0	91	4	46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	26	43	17	10	4	0	0	68	15	221
2019	SC-02	29	39	13	11	8	0	0	68	18	38
2019	SC-03	20	50	15	11	4	0	0	71	15	103
2019	SC-04	32	29	23	6	10	0	0	62	16	31
2019	SC-05	14	43	22	21	0	0	0	57	21	14
2018	SC	21	42	18	10	8	0	0	63	19	402
2018	SC-01	18	36	27	0	18	0	0	55	18	11
2018	SC-02	15	47	18	10	10	0	0	62	20	60
2018	SC-03	22	43	17	9	8	0	0	66	17	214
2018	SC-04	21	40	19	9	10	0	0	61	20	36
2018	SC-05	24	40	11	13	13	0	0	64	25	36
2017	SC	20	48	7	13	9	0	2	70	23	89
2017	SC-02	9	63	0	9	19	0	0	72	28	12
2017	SC-03	26	39	7	19	6	0	3	67	26	35
2017	SC-04	17	56	2	2	22	0	2	74	24	24
2017	SC-05	24	49	14	13	0	0	0	72	13	12
2014	SC	24	36	19	10	10	0	1	61	20	329
2014	SC-02	18	39	17	8	14	0	3	59	23	42
2014	SC-03	21	39	21	9	10	0	0	60	19	138
2014	SC-04	14	47	11	20	8	0	0	61	28	42
2014	SC-05	57	17	0	23	3	0	0	74	26	17
2011	SC	23	38	13	11	13	0	1	62	25	626
2011	SC-02	20	40	18	8	13	1	0	61	22	135
2011	SC-03	25	41	10	12	10	0	0	67	23	242
2011	SC-04	9	34	7	24	27	0	0	42	51	57
2011	SC-05	28	39	12	14	7	0	0	67	21	46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	25	39	23	9	4	64	13	221
2019	SC-02	28	33	28	10	0	62	10	39
2019	SC-03	20	49	23	6	3	69	9	102
2019	SC-04	32	23	26	6	13	55	19	31
2019	SC-05	22	36	21	14	7	58	21	14
2018	SC	27	43	17	7	6	70	13	401
2018	SC-01	36	45	0	9	9	82	18	11
2018	SC-02	24	42	22	8	3	66	12	59
2018	SC-03	29	43	17	6	5	72	11	214
2018	SC-04	29	33	22	3	13	62	16	36
2018	SC-05	24	48	12	6	10	72	16	36
2017	SC	30	43	9	11	6	73	18	89
2017	SC-02	36	45	0	0	19	81	19	12
2017	SC-03	32	39	10	19	0	71	19	35
2017	SC-04	21	51	5	0	24	71	24	24
2017	SC-05	36	38	13	13	0	74	13	12
2014	SC	28	34	19	10	9	62	19	330
2014	SC-02	29	38	4	17	12	67	30	40
2014	SC-03	23	35	28	8	7	58	15	141
2014	SC-04	15	35	16	22	12	50	35	42
2014	SC-05	60	17	10	0	13	77	13	17

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	25	36	25	10	4	0	0	61	13	221
2019	SC-02	26	31	38	5	0	0	0	56	5	39
2019	SC-03	21	44	26	8	2	0	0	64	10	101
2019	SC-04	22	47	12	12	6	0	0	69	18	32
2019	SC-05	15	29	21	14	22	0	0	43	35	14
2018	SC	25	41	19	10	5	0	0	66	15	402
2018	SC-01	45	36	9	9	0	0	0	82	9	11
2018	SC-02	27	33	25	10	5	0	0	60	15	60
2018	SC-03	27	43	17	9	3	0	0	70	13	214
2018	SC-04	13	52	18	9	7	0	0	65	16	36
2018	SC-05	11	43	21	13	13	0	0	53	25	36
2017	SC	26	45	12	9	8	0	0	71	16	89
2017	SC-02	27	36	27	0	10	0	0	63	10	12
2017	SC-03	29	48	7	13	3	0	0	77	16	35
2017	SC-04	32	37	5	5	21	0	0	70	25	24
2017	SC-05	12	49	14	13	12	0	0	61	25	12
2014	SC	26	36	21	9	7	1	1	63	16	331
2014	SC-02	26	38	18	3	10	3	3	68	13	41
2014	SC-03	21	42	25	7	4	1	0	63	11	141
2014	SC-04	13	36	24	18	10	0	0	48	28	42
2014	SC-05	50	27	0	10	13	0	0	77	23	17
2011	SC	30	39	18	8	4	0	0	70	12	627
2011	SC-02	30	41	19	6	3	0	1	71	9	134
2011	SC-03	34	39	16	9	2	0	0	73	11	244
2011	SC-04	16	35	28	14	7	0	0	50	22	57
2011	SC-05	25	51	15	6	4	0	0	75	10	46

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	41	43	11	4	0	0	85	4	223
2019	SC-02	49	38	5	8	0	0	87	8	39
2019	SC-03	36	50	11	3	0	1	86	3	103
2019	SC-04	50	34	12	3	0	0	85	3	32
2019	SC-05	29	43	21	0	7	0	71	7	14
2018	SC	47	41	7	3	2	0	88	4	401
2018	SC-01	64	27	0	9	0	0	91	9	11
2018	SC-02	50	38	5	5	2	0	88	7	60
2018	SC-03	44	44	9	1	1	0	88	2	214
2018	SC-04	54	36	6	3	0	0	91	3	36
2018	SC-05	45	40	5	3	6	0	86	9	36
2017	SC	58	29	7	4	2	0	87	6	89
2017	SC-02	54	27	0	9	10	0	81	19	12
2017	SC-03	61	23	13	3	0	0	84	3	35
2017	SC-04	53	36	6	3	2	0	89	5	24
2017	SC-05	37	62	1	0	0	0	99	0	12
2014	SC	51	35	9	3	2	0	86	5	331
2014	SC-02	48	45	0	3	3	0	94	6	42
2014	SC-03	47	39	11	1	1	0	87	2	141
2014	SC-04	49	27	13	7	1	1	78	9	42
2014	SC-05	76	17	0	7	0	0	93	7	17
2011	SC	45	40	9	4	1	0	86	5	627
2011	SC-02	41	44	8	5	1	1	86	6	135
2011	SC-03	51	35	10	3	1	0	86	4	243
2011	SC-04	29	56	8	5	2	0	85	8	57
2011	SC-05	47	35	9	4	4	0	83	9	46
2008	SC	50	38	7	4	1	1	88	5	445
2008	SC-02	52	37	9	1	0	1	90	1	95
2008	SC-03	51	35	6	6	1	1	88	6	191
2008	SC-04	34	55	5	3	3	0	89	6	48
2008	SC-05	51	33	13	0	3	0	84	3	34
2008	SC-06	57	21	11	0	11	0	79	11	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	40	45	12	2	0	0	1	86	2	221
2019	SC-02	31	56	10	3	0	0	0	87	3	39
2019	SC-03	43	46	9	1	0	0	1	90	1	102
2019	SC-04	45	29	23	0	0	0	3	77	0	31
2019	SC-05	22	56	15	7	0	0	0	78	7	14
2018	SC	47	38	11	2	1	0	1	85	3	401
2018	SC-01	82	9	9	0	0	0	0	91	0	11
2018	SC-02	42	45	12	2	0	0	0	87	2	60
2018	SC-03	47	39	10	2	1	0	1	86	3	214
2018	SC-04	51	34	16	0	0	0	0	84	0	35
2018	SC-05	35	45	14	6	0	0	0	79	6	36
2017	SC	32	44	13	3	0	0	8	83	4	89
2017	SC-02	45	45	1	9	0	0	0	90	9	12
2017	SC-03	32	48	6	0	0	0	13	92	0	35
2017	SC-04	13	37	50	0	0	0	0	50	0	24
2017	SC-05	36	39	13	0	0	0	12	85	0	12
2014	SC	47	40	10	2	1	0	0	87	3	328
2014	SC-02	51	39	9	0	1	0	0	90	1	40
2014	SC-03	43	44	10	2	1	0	1	87	3	141
2014	SC-04	36	47	14	1	1	0	0	83	3	41
2014	SC-05	41	38	20	0	0	0	0	80	0	17
2011	SC	35	38	21	4	1	0	1	74	5	629
2011	SC-02	36	39	20	3	2	0	0	74	5	135
2011	SC-03	37	39	19	2	1	0	2	78	3	244
2011	SC-04	27	37	30	6	0	0	0	64	6	56
2011	SC-05	22	44	19	13	2	0	0	66	15	46
2008	SC	40	41	14	3	1	0	1	82	4	445
2008	SC-02	35	42	16	0	3	1	3	81	3	95
2008	SC-03	43	40	12	3	1	1	0	84	4	190
2008	SC-04	34	44	15	5	2	0	0	78	7	49
2008	SC-05	39	40	18	3	0	0	0	79	3	34
2008	SC-06	36	64	0	0	0	0	0	100	0	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	8	21	38	22	9	0	2	32	29	222
2019	SC-02	13	15	33	26	13	0	0	38	28	39
2019	SC-03	4	21	41	21	8	1	4	31	27	103
2019	SC-04	15	28	37	13	6	0	0	19	44	32
2019	SC-05	15	28	28	22	7	0	0	29	43	14
2018	SC	11	24	34	15	11	2	3	27	37	393
2018	SC-01	0	9	45	9	27	9	0	40	10	11
2018	SC-02	14	28	31	17	9	2	0	26	42	58
2018	SC-03	11	21	32	18	12	1	4	32	35	209
2018	SC-04	0	34	47	8	5	3	2	14	36	36
2018	SC-05	19	35	26	6	11	0	3	17	55	34
2017	SC	9	18	50	12	7	0	5	20	28	88
2017	SC-02	9	27	55	9	0	0	0	9	36	12
2017	SC-03	10	10	45	16	13	0	6	31	21	35
2017	SC-04	2	10	69	2	2	0	16	4	13	23
2017	SC-05	0	38	49	13	0	0	0	13	38	12
2014	SC	9	26	32	22	7	2	2	30	37	325
2014	SC-02	4	35	34	17	8	0	3	25	40	40
2014	SC-03	11	24	34	24	5	2	1	30	35	141
2014	SC-04	17	37	20	16	7	0	4	24	56	41
2014	SC-05	3	44	31	21	0	0	0	21	47	17
2011	SC	10	27	34	19	6	1	3	27	38	615
2011	SC-02	12	28	34	14	5	3	3	21	43	134
2011	SC-03	8	21	36	25	5	0	4	31	31	240
2011	SC-04	8	35	36	13	4	0	3	18	44	56
2011	SC-05	15	34	38	9	2	0	2	11	51	46
2008	SC	8	23	36	18	7	1	6	27	34	425
2008	SC-02	7	17	46	18	4	1	7	24	26	94
2008	SC-03	10	25	30	18	10	2	6	30	38	181
2008	SC-04	5	25	52	10	3	0	4	13	32	47
2008	SC-05	10	22	33	22	6	0	6	31	34	32

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	12	19	34	17	16	0	1	34	31	222
2019	SC-02	11	16	37	16	21	0	0	37	26	38
2019	SC-03	9	20	35	17	16	0	3	34	30	103
2019	SC-04	22	18	38	10	12	0	0	22	40	32
2019	SC-05	15	29	42	7	7	0	0	15	43	14
2018	SC	18	26	26	14	11	3	2	27	46	390
2018	SC-01	18	9	27	18	18	9	0	40	30	11
2018	SC-02	20	22	24	17	10	3	3	29	45	59
2018	SC-03	13	30	24	16	15	1	1	32	44	205
2018	SC-04	25	28	30	7	3	3	2	12	56	36
2018	SC-05	34	21	25	3	11	3	3	15	58	34
2017	SC	13	30	24	20	9	2	4	30	45	89
2017	SC-02	10	36	36	18	0	0	0	18	46	12
2017	SC-03	16	26	20	22	10	0	7	34	45	35
2017	SC-04	11	19	34	4	16	14	2	24	36	24
2017	SC-05	1	47	14	24	13	0	0	37	49	12
2014	SC	15	26	25	17	12	3	3	30	44	323
2014	SC-02	11	24	32	20	8	0	6	30	37	39
2014	SC-03	15	28	26	19	7	3	1	27	45	140
2014	SC-04	25	29	25	13	4	2	4	17	56	41
2014	SC-05	13	34	10	28	14	0	0	43	47	17
2011	SC	11	21	35	16	9	3	4	27	35	616
2011	SC-02	7	22	34	19	8	4	6	30	33	135
2011	SC-03	12	21	34	17	9	3	4	28	35	238
2011	SC-04	8	24	47	6	11	0	3	18	34	57
2011	SC-05	26	15	41	11	2	2	2	14	44	45
2008	SC	10	22	28	20	10	3	6	33	35	423
2008	SC-02	6	16	35	21	12	2	7	37	24	92
2008	SC-03	12	21	29	16	11	4	7	30	37	182
2008	SC-04	14	36	19	28	0	2	1	29	51	48
2008	SC-05	3	26	24	23	13	0	10	40	33	31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	10	23	30	19	13	1	5	33	35	221
2019	SC-02	8	18	28	15	26	3	3	43	27	39
2019	SC-03	10	24	29	20	9	1	7	32	37	103
2019	SC-04	16	28	32	18	6	0	0	25	44	32
2019	SC-05	7	21	43	21	7	0	0	29	29	14
2018	SC	14	24	30	16	9	4	4	27	41	393
2018	SC-01	0	9	36	18	36	0	0	55	9	11
2018	SC-02	8	19	42	12	8	5	5	23	30	59
2018	SC-03	17	24	27	16	11	2	3	29	43	208
2018	SC-04	13	32	28	13	3	6	5	19	50	36
2018	SC-05	12	34	25	20	3	3	3	24	49	34
2017	SC	11	16	36	22	5	5	5	30	30	87
2017	SC-02	9	10	36	36	9	0	0	45	19	12
2017	SC-03	13	19	32	19	7	3	6	29	36	35
2017	SC-04	6	19	39	3	2	14	16	7	37	23
2017	SC-05	1	12	38	37	0	12	0	42	15	12
2014	SC	18	22	27	17	10	3	3	29	42	323
2014	SC-02	13	9	33	30	11	0	3	42	23	39
2014	SC-03	20	27	24	16	6	4	2	24	50	140
2014	SC-04	16	24	44	12	4	2	0	15	40	41
2014	SC-05	17	6	31	21	24	0	0	46	23	17
2011	SC	16	22	34	14	7	4	5	22	41	616
2011	SC-02	13	14	41	14	5	6	6	22	31	134
2011	SC-03	13	23	31	18	6	4	5	26	40	239
2011	SC-04	22	25	38	9	4	0	2	12	49	56
2011	SC-05	34	26	31	2	4	0	2	7	62	45
2008	SC	13	23	28	16	9	4	7	28	40	424
2008	SC-02	6	23	29	19	11	2	11	34	34	93
2008	SC-03	18	22	28	13	7	5	7	23	45	183
2008	SC-04	12	34	29	20	0	0	5	21	48	47
2008	SC-05	10	16	27	10	20	10	7	36	32	31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	2	10	26	38	17	1	6	60	12	220
2019	SC-02	0	13	21	34	29	0	3	65	14	38
2019	SC-03	1	7	25	40	17	3	8	63	9	103
2019	SC-04	7	6	36	35	13	0	3	50	13	31
2019	SC-05	0	15	29	50	7	0	0	57	15	14
2018	SC	5	11	32	28	16	3	4	48	18	390
2018	SC-01	0	18	18	36	27	0	0	64	18	11
2018	SC-02	2	7	36	29	15	8	3	50	10	59
2018	SC-03	6	9	30	30	19	2	4	52	16	205
2018	SC-04	0	17	40	20	11	3	8	35	19	36
2018	SC-05	12	15	30	25	11	3	3	39	29	34
2017	SC	9	7	25	32	16	0	12	54	18	86
2017	SC-02	9	0	46	27	18	0	0	45	9	12
2017	SC-03	7	3	13	40	20	0	17	72	12	34
2017	SC-04	0	3	36	24	18	2	18	52	4	23
2017	SC-05	13	28	16	28	0	0	13	33	48	11
2014	SC	6	11	23	30	22	2	6	56	18	322
2014	SC-02	10	9	10	42	24	0	6	70	20	39
2014	SC-03	6	12	24	29	17	4	7	52	21	140
2014	SC-04	4	11	26	28	21	2	8	54	17	41
2014	SC-05	0	13	41	31	14	0	0	46	13	17
2011	SC	6	12	32	26	14	3	7	44	20	613
2011	SC-02	8	9	35	29	10	4	4	43	19	134
2011	SC-03	5	11	26	28	17	3	9	52	18	237
2011	SC-04	6	7	47	29	8	0	3	38	13	56
2011	SC-05	7	17	40	23	9	0	4	33	25	45
2008	SC	5	12	26	30	15	2	9	51	19	423
2008	SC-02	2	9	34	31	16	2	6	52	11	93
2008	SC-03	7	11	22	32	17	1	11	55	20	181
2008	SC-04	5	23	26	35	6	0	5	44	30	46
2008	SC-05	3	13	34	13	20	0	16	39	20	31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	4	15	28	31	17	2	3	51	20	221
2019	SC-02	8	8	32	26	26	0	0	53	16	38
2019	SC-03	2	12	29	38	13	2	5	54	15	103
2019	SC-04	9	28	19	25	19	0	0	44	37	32
2019	SC-05	7	21	50	15	0	7	0	16	31	14
2018	SC	13	19	26	24	13	3	3	38	34	393
2018	SC-01	0	18	9	45	18	9	0	70	20	11
2018	SC-02	3	22	29	27	10	5	3	41	28	59
2018	SC-03	14	18	26	22	15	1	3	39	34	208
2018	SC-04	7	30	33	17	7	3	2	26	39	36
2018	SC-05	35	6	25	22	6	3	3	30	43	34
2017	SC	16	17	30	17	12	0	8	31	36	88
2017	SC-02	10	18	45	18	9	0	0	27	28	12
2017	SC-03	16	10	32	19	16	0	6	38	27	35
2017	SC-04	21	8	18	5	16	0	32	31	43	23
2017	SC-05	3	50	12	24	0	0	12	27	60	12
2014	SC	14	20	26	21	14	1	3	37	36	325
2014	SC-02	13	14	37	16	17	0	3	34	28	39
2014	SC-03	13	23	30	22	7	1	3	30	38	140
2014	SC-04	25	17	21	24	11	0	2	36	43	41
2014	SC-05	20	20	17	21	21	0	0	43	40	17
2011	SC	14	24	26	21	10	2	3	32	41	616
2011	SC-02	9	24	28	26	5	3	4	33	36	134
2011	SC-03	12	21	27	24	10	2	5	36	35	240
2011	SC-04	11	44	21	17	4	0	2	22	56	56
2011	SC-05	32	17	26	15	9	0	0	24	49	45
2008	SC	10	20	29	22	12	1	7	37	31	425
2008	SC-02	3	23	28	25	13	1	8	42	28	93
2008	SC-03	10	17	30	24	12	1	6	38	30	181
2008	SC-04	16	20	39	16	7	0	2	23	37	49
2008	SC-05	10	19	39	13	16	0	3	30	30	32
2008	SC-06	32	21	21	11	11	0	4	22	56	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	14	24	28	14	12	4	4	29	41	220
2019	SC-02	15	21	26	18	15	5	0	35	38	39
2019	SC-03	14	25	29	12	11	4	6	25	43	103
2019	SC-04	6	32	39	13	6	0	3	20	40	31
2019	SC-05	36	14	15	28	7	0	0	35	50	14
2018	SC	28	24	22	10	11	3	2	22	55	395
2018	SC-01	18	36	36	0	9	0	0	9	55	11
2018	SC-02	28	20	25	10	10	3	3	21	52	60
2018	SC-03	28	25	20	9	13	2	2	22	57	208
2018	SC-04	28	27	17	13	9	3	2	24	59	36
2018	SC-05	26	19	29	16	4	3	3	21	47	35
2017	SC	24	22	26	14	7	5	2	22	50	86
2017	SC-02	18	36	19	9	9	9	0	20	59	12
2017	SC-03	16	20	29	19	6	7	3	28	39	35
2017	SC-04	18	19	21	19	16	2	5	38	40	23
2017	SC-05	49	24	24	3	0	0	0	3	73	11
2014	SC	22	26	24	14	8	3	3	23	51	324
2014	SC-02	26	25	21	15	7	0	7	23	55	40
2014	SC-03	23	26	27	13	7	1	2	21	52	139
2014	SC-04	32	15	27	12	6	3	5	19	52	42
2014	SC-05	35	27	16	7	14	0	0	21	63	17
2011	SC	20	24	24	14	9	3	6	25	48	616
2011	SC-02	20	20	29	12	8	5	7	23	45	134
2011	SC-03	18	23	26	14	10	3	6	26	46	239
2011	SC-04	17	29	24	22	4	0	3	27	48	57
2011	SC-05	20	19	31	13	7	2	7	23	43	45
2008	SC	18	24	24	15	8	3	8	26	47	428
2008	SC-02	9	28	28	13	8	5	9	25	43	94
2008	SC-03	22	21	23	13	9	3	9	25	49	183
2008	SC-04	14	24	30	24	0	2	6	26	41	48
2008	SC-05	24	31	15	14	17	0	0	31	55	30
2008	SC-06	43	21	21	14	0	0	0	14	64	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	8	21	27	23	13	3	6	39	32	221
2019	SC-02	5	10	36	21	23	3	3	46	16	39
2019	SC-03	5	21	28	23	12	3	9	39	29	102
2019	SC-04	22	25	19	25	6	3	0	32	48	32
2019	SC-05	15	21	21	36	0	0	7	39	39	14
2018	SC	15	21	32	14	10	4	4	26	39	392
2018	SC-01	0	9	27	27	36	0	0	64	9	11
2018	SC-02	17	17	37	15	5	3	5	22	37	59
2018	SC-03	18	21	29	12	13	3	4	27	42	207
2018	SC-04	15	18	38	21	5	0	2	26	35	36
2018	SC-05	8	28	35	17	3	7	3	22	40	34
2017	SC	14	17	33	19	5	3	9	27	35	87
2017	SC-02	9	9	19	54	0	0	9	59	20	12
2017	SC-03	16	13	39	13	6	3	10	22	34	35
2017	SC-04	6	21	25	6	21	19	4	34	34	22
2017	SC-05	13	24	39	12	0	0	12	13	42	12
2014	SC	17	20	26	14	12	4	6	30	41	322
2014	SC-02	14	23	22	12	20	3	7	36	40	39
2014	SC-03	19	19	31	15	9	5	2	26	41	139
2014	SC-04	10	31	25	19	3	2	12	25	47	41
2014	SC-05	21	19	14	24	14	7	0	41	43	17

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	7	16	32	26	14	2	3	42	25	222
2019	SC-02	8	10	41	18	23	0	0	41	18	39
2019	SC-03	6	17	32	30	8	3	5	41	24	103
2019	SC-04	19	25	16	22	16	3	0	38	45	32
2019	SC-05	0	21	50	21	7	0	0	28	21	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	71	13	7	1	2	1	5	90	3	223
2019	SC-02	74	10	13	0	3	0	0	85	3	39
2019	SC-03	71	11	6	2	4	2	5	88	6	103
2019	SC-04	72	10	9	0	0	0	9	90	0	32
2019	SC-05	78	7	7	0	0	0	7	92	0	14
2017	SC	62	20	7	2	0	2	7	90	2	89
2017	SC-02	73	18	0	0	0	0	9	100	0	12
2017	SC-03	61	23	7	3	0	0	6	90	3	35
2017	SC-04	59	19	3	0	2	0	17	95	2	24
2017	SC-05	50	25	13	0	0	12	0	85	0	12
2014	SC	71	14	5	2	1	1	6	91	4	333
2014	SC-02	75	8	4	6	0	0	6	89	7	41
2014	SC-03	65	16	5	3	2	1	8	89	5	143
2014	SC-04	75	15	1	3	0	0	6	95	3	42
2014	SC-05	93	7	0	0	0	0	0	100	0	17
2011	SC	73	12	5	3	1	1	4	90	5	630
2011	SC-02	73	14	2	6	0	0	5	91	7	135
2011	SC-03	77	7	7	2	2	2	3	88	4	244
2011	SC-04	71	8	7	3	0	4	7	89	4	57
2011	SC-05	72	15	2	0	2	2	6	95	2	46
2008	SC	68	14	4	1	1	1	10	92	3	444
2008	SC-02	72	14	3	1	0	0	9	95	2	95
2008	SC-03	71	12	2	2	1	1	11	95	3	190
2008	SC-04	69	13	6	3	3	0	5	87	7	49
2008	SC-05	58	12	6	0	3	0	21	89	4	34
2008	SC-06	46	32	11	0	0	0	11	88	0	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	22	39	18	11	8	1	1	62	20	223
2019	SC-02	21	41	26	5	5	3	0	63	11	39
2019	SC-03	24	41	16	11	8	0	1	66	19	103
2019	SC-04	16	32	19	18	15	0	0	47	34	32
2019	SC-05	7	36	22	14	14	0	7	47	30	14
2018	SC	16	45	17	12	8	2	1	62	20	406
2018	SC-01	27	55	18	0	0	0	0	82	0	11
2018	SC-02	24	40	21	5	11	0	0	63	16	63
2018	SC-03	16	47	15	14	5	2	1	64	20	215
2018	SC-04	7	45	19	6	23	0	0	52	29	37
2018	SC-05	3	50	19	15	13	0	0	53	28	35
2017	SC	23	34	20	8	11	2	2	58	21	89
2017	SC-02	18	63	0	0	19	0	0	81	19	12
2017	SC-03	29	29	26	6	6	0	3	60	13	35
2017	SC-04	16	23	22	2	24	14	0	45	30	24
2017	SC-05	12	12	25	37	14	0	0	24	51	12
2014	SC	25	36	17	13	9	1	1	61	22	333
2014	SC-02	30	30	15	16	5	0	3	62	23	42
2014	SC-03	21	39	19	10	10	1	1	60	20	142
2014	SC-04	19	35	11	16	20	0	0	53	36	42
2014	SC-05	28	31	24	10	6	0	0	60	16	17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	32	40	11	11	6	0	0	72	17	222
2019	SC-02	37	37	13	5	8	0	0	74	13	38
2019	SC-03	30	43	12	11	4	1	0	74	15	103
2019	SC-04	25	35	12	19	9	0	0	60	28	32
2019	SC-05	29	29	7	14	21	0	0	58	35	14
2018	SC	27	39	10	13	8	0	1	68	22	405
2018	SC-01	55	36	0	0	9	0	0	91	9	11
2018	SC-02	29	33	11	13	11	0	3	64	25	63
2018	SC-03	26	41	11	16	5	0	1	68	21	215
2018	SC-04	20	35	10	15	17	0	2	57	33	37
2018	SC-05	19	51	8	6	16	0	0	70	22	35
2017	SC	38	28	7	13	13	0	2	67	26	89
2017	SC-02	36	27	9	0	28	0	0	63	28	12
2017	SC-03	39	32	6	13	6	0	3	73	20	35
2017	SC-04	21	34	3	24	19	0	0	55	43	24
2017	SC-05	47	1	13	24	14	0	0	49	38	12
2014	SC	32	30	13	14	10	0	1	63	25	334
2014	SC-02	28	29	14	14	14	0	0	57	29	42
2014	SC-03	26	35	12	15	10	0	1	62	26	143
2014	SC-04	23	27	14	16	20	0	0	50	36	42
2014	SC-05	43	27	7	14	9	0	0	70	23	17

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	31	45	12	7	5	0	76	12	223
2019	SC-02	38	49	10	3	0	0	87	3	39
2019	SC-03	28	50	12	6	5	0	78	11	103
2019	SC-04	28	35	12	9	15	0	63	25	32
2019	SC-05	15	36	21	15	14	0	50	28	14
2018	SC	30	45	11	8	5	0	76	13	406
2018	SC-01	73	18	0	0	9	0	91	9	11
2018	SC-02	22	52	13	6	6	0	75	13	63
2018	SC-03	32	42	13	9	3	1	75	12	215
2018	SC-04	17	54	12	10	7	0	71	17	37
2018	SC-05	25	51	6	7	12	0	76	19	35
2017	SC	27	46	10	9	8	0	73	17	88
2017	SC-02	36	36	0	10	18	0	72	28	12
2017	SC-03	29	45	16	6	3	0	74	10	35
2017	SC-04	17	53	4	5	21	0	70	25	24
2017	SC-05	0	61	12	26	1	0	61	28	12
2014	SC	27	44	15	9	5	0	71	14	334
2014	SC-02	31	38	14	14	3	0	69	17	42
2014	SC-03	23	48	17	7	6	0	70	12	143
2014	SC-04	23	49	4	12	11	0	72	23	42
2014	SC-05	35	44	14	3	3	0	80	6	17

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	24	44	21	8	3	0	0	69	11	223
2019	SC-02	31	41	18	8	3	0	0	72	10	39
2019	SC-03	22	50	20	4	3	0	0	73	7	103
2019	SC-04	25	41	22	6	6	0	0	66	12	32
2019	SC-05	7	43	29	21	0	0	0	50	21	14
2018	SC	25	46	16	8	4	1	1	72	12	406
2018	SC-01	36	45	0	9	9	0	0	82	18	11
2018	SC-02	14	52	19	11	2	0	2	68	13	63
2018	SC-03	27	47	15	8	2	0	0	75	10	215
2018	SC-04	19	49	16	2	10	0	2	70	13	37
2018	SC-05	25	37	26	6	7	0	0	62	12	35

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	28	34	20	6	3	1	7	68	10	226
2019	SC-02	38	30	20	5	0	0	8	73	5	40
2019	SC-03	28	36	19	7	2	1	8	70	9	106
2019	SC-04	28	28	22	3	9	3	6	62	14	32
2019	SC-05	20	47	26	0	6	0	0	67	6	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	35	39	15	7	4	0	0	74	11	227
2019	SC-02	51	41	3	3	3	0	0	92	5	39
2019	SC-03	29	40	22	6	3	0	1	70	9	106
2019	SC-04	28	43	6	12	9	0	0	72	22	32
2019	SC-05	27	33	27	13	0	0	0	60	13	15
2018	SC	35	43	8	9	4	0	0	79	13	405
2018	SC-01	45	36	9	0	9	0	0	82	9	11
2018	SC-02	37	44	6	11	2	0	0	81	13	63
2018	SC-03	38	42	6	8	5	0	0	81	13	214
2018	SC-04	31	46	7	16	0	0	0	77	16	36
2018	SC-05	22	47	16	8	6	0	0	70	14	36
2017	SC	45	30	7	10	5	0	2	77	16	89
2017	SC-02	54	27	0	10	9	0	0	81	19	12
2017	SC-03	45	26	13	10	3	0	3	74	13	35
2017	SC-04	54	7	6	17	16	0	0	61	33	24
2017	SC-05	36	49	3	13	0	0	0	84	13	12
2014	SC	34	39	12	7	7	1	0	74	14	333
2014	SC-02	39	40	10	8	3	0	0	79	11	42
2014	SC-03	31	41	10	9	9	1	0	72	18	143
2014	SC-04	16	41	26	8	9	0	0	57	17	42
2014	SC-05	46	37	0	7	10	0	0	83	17	17
2011	SC	27	47	12	7	6	1	0	74	14	627
2011	SC-02	21	58	8	7	5	0	0	79	12	135
2011	SC-03	32	41	14	7	6	1	0	73	13	244
2011	SC-04	18	42	22	10	8	0	0	60	18	57
2011	SC-05	30	48	13	2	6	0	0	79	9	46
2008	SC	31	40	14	8	7	0	0	71	15	443
2008	SC-02	34	42	10	7	8	0	0	75	14	95
2008	SC-03	31	38	15	9	6	1	0	69	15	190
2008	SC-04	17	50	13	8	11	0	0	68	19	49
2008	SC-05	34	42	3	6	12	0	3	78	19	34
2008	SC-06	57	32	11	0	0	0	0	89	0	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	39	38	15	4	4	1	0	78	8	226
2019	SC-02	53	28	13	3	3	3	0	82	5	40
2019	SC-03	38	43	13	4	2	0	0	81	6	104
2019	SC-04	34	35	22	0	6	3	0	71	6	32
2019	SC-05	14	47	20	14	6	0	0	60	20	15
2018	SC	38	37	13	7	3	1	0	76	11	405
2018	SC-01	64	27	0	0	9	0	0	91	9	11
2018	SC-02	33	33	17	10	5	2	0	68	15	63
2018	SC-03	42	38	9	8	1	1	0	81	10	214
2018	SC-04	28	43	22	0	7	0	0	71	7	36
2018	SC-05	28	36	20	8	9	0	0	63	17	36
2017	SC	43	29	9	10	6	2	2	74	16	89
2017	SC-02	36	36	1	18	9	0	0	72	27	12
2017	SC-03	48	29	13	6	0	0	3	80	7	35
2017	SC-04	35	25	5	1	21	14	0	69	25	24
2017	SC-05	37	24	3	24	13	0	0	61	37	12
2014	SC	37	34	13	8	6	1	0	73	14	334
2014	SC-02	40	48	6	3	1	3	0	90	4	42
2014	SC-03	35	30	15	9	8	1	1	67	17	143
2014	SC-04	26	33	17	15	11	0	0	58	25	42
2014	SC-05	43	44	3	0	10	0	0	87	10	17
2011	SC	31	37	14	10	6	2	1	69	16	630
2011	SC-02	27	40	19	7	4	2	1	69	12	135
2011	SC-03	36	36	13	10	5	1	0	72	15	244
2011	SC-04	23	29	8	29	8	0	2	54	38	57
2011	SC-05	32	39	13	2	14	0	0	71	16	46
2008	SC	32	36	16	8	8	1	0	69	15	443
2008	SC-02	34	41	13	5	8	0	0	75	13	95
2008	SC-03	29	37	18	9	7	1	0	66	16	190
2008	SC-04	28	34	11	16	11	1	0	63	26	49
2008	SC-05	43	30	12	3	9	0	3	75	12	34
2008	SC-06	46	43	11	0	0	0	0	89	0	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	39	37	15	5	4	0	0	76	9	226
2019	SC-02	48	43	8	0	3	0	0	90	3	40
2019	SC-03	38	36	18	5	3	0	0	74	8	105
2019	SC-04	34	38	12	3	12	0	0	72	15	32
2019	SC-05	20	27	33	20	0	0	0	47	20	15
2018	SC	35	38	13	9	3	1	0	74	13	406
2018	SC-01	36	45	9	0	9	0	0	82	9	11
2018	SC-02	33	35	19	10	3	0	0	68	13	63
2018	SC-03	39	37	11	10	2	1	0	77	13	215
2018	SC-04	22	50	8	14	6	0	0	72	20	36
2018	SC-05	30	29	26	4	8	3	0	61	12	36
2017	SC	46	27	11	8	7	0	0	74	15	89
2017	SC-02	45	27	1	9	18	0	0	72	27	12
2017	SC-03	48	26	16	6	3	0	0	74	10	35
2017	SC-04	52	25	6	2	16	0	0	77	17	24
2017	SC-05	37	36	3	25	0	0	0	72	25	12
2014	SC	34	40	13	8	5	0	0	74	13	333
2014	SC-02	42	38	12	3	5	0	0	79	8	42
2014	SC-03	30	42	13	8	7	0	0	73	14	142
2014	SC-04	22	38	16	18	6	0	0	61	23	42
2014	SC-05	60	20	7	10	3	0	0	80	13	17
2011	SC	30	40	11	13	6	1	0	70	19	628
2011	SC-02	21	46	13	14	5	1	0	68	19	135
2011	SC-03	34	36	14	11	5	0	0	70	16	243
2011	SC-04	23	29	15	26	4	3	0	53	31	57
2011	SC-05	30	46	0	10	14	0	0	76	24	46
2008	SC	34	39	10	9	9	0	0	73	17	444
2008	SC-02	39	41	7	7	7	0	0	79	14	95
2008	SC-03	30	42	10	10	7	1	0	73	17	190
2008	SC-04	29	41	8	10	11	1	0	70	22	49
2008	SC-05	31	45	0	6	15	0	3	78	22	34
2008	SC-06	57	21	0	21	0	0	0	79	21	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	76	11	6	0	1	0	4	92	2	227
2019	SC-02	85	8	8	0	0	0	0	93	0	40
2019	SC-03	74	11	7	0	3	1	4	90	3	105
2019	SC-04	82	6	3	0	0	0	9	97	0	32
2019	SC-05	60	13	20	0	0	0	7	78	0	15
2017	SC	79	12	5	0	0	0	3	94	0	89
2017	SC-02	82	9	0	0	0	0	9	100	0	12
2017	SC-03	80	13	7	0	0	0	0	93	0	35
2017	SC-04	81	15	3	0	0	0	2	97	0	24
2017	SC-05	74	1	13	0	0	0	12	85	0	12
2014	SC	72	16	4	3	0	1	6	93	3	334
2014	SC-02	73	11	2	3	1	0	11	94	4	42
2014	SC-03	65	18	5	4	0	1	7	90	4	143
2014	SC-04	71	12	7	5	0	0	5	87	5	42
2014	SC-05	93	7	0	0	0	0	0	100	0	17
2011	SC	73	13	5	3	1	1	5	91	4	630
2011	SC-02	75	14	4	4	0	0	3	91	4	135
2011	SC-03	76	8	7	2	1	1	4	89	4	244
2011	SC-04	71	11	6	2	0	2	9	92	2	57
2011	SC-05	67	22	2	0	4	0	4	93	5	46
2008	SC	70	13	5	1	2	0	9	92	3	444
2008	SC-02	75	10	5	3	0	0	7	91	3	95
2008	SC-03	70	14	3	1	3	1	9	93	4	190
2008	SC-04	75	16	5	0	3	0	0	92	3	49
2008	SC-05	61	15	3	0	0	0	21	96	0	34
2008	SC-06	68	21	0	0	0	0	11	100	0	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	31	23	15	4	4	3	20	69	11	226
2019	SC-02	38	23	18	0	8	5	10	71	9	40
2019	SC-03	33	21	13	4	4	3	22	72	10	105
2019	SC-04	15	28	18	6	6	3	22	59	17	32
2019	SC-05	27	20	20	20	0	0	13	54	23	15
2017	SC	31	19	8	4	8	2	28	72	16	89
2017	SC-02	45	18	0	0	10	0	27	86	14	12
2017	SC-03	29	16	16	0	0	0	39	74	0	35
2017	SC-04	33	21	3	3	21	16	3	67	29	24
2017	SC-05	13	25	0	13	25	0	24	50	50	12
2014	SC	25	18	19	5	7	3	24	58	17	333
2014	SC-02	32	18	19	3	6	3	19	64	11	42
2014	SC-03	24	17	20	6	6	1	26	56	16	142
2014	SC-04	19	12	22	7	11	1	29	44	25	42
2014	SC-05	31	27	7	0	6	0	28	82	8	17
2011	SC	20	28	16	9	12	2	13	57	25	626
2011	SC-02	16	32	20	7	13	3	10	55	22	134
2011	SC-03	21	28	18	9	10	1	13	57	23	243
2011	SC-04	14	22	14	17	16	0	17	43	40	57
2011	SC-05	26	30	4	6	18	2	13	66	29	46

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	47	32	13	3	4	1	0	80	8	228
2019	SC-02	70	13	13	3	3	0	0	83	5	40
2019	SC-03	42	36	13	3	4	2	0	80	7	106
2019	SC-04	35	40	12	6	3	3	0	78	10	32
2019	SC-05	34	40	20	0	7	0	0	74	7	15
2018	SC	42	31	15	5	5	2	0	75	10	405
2018	SC-01	55	36	9	0	0	0	0	91	0	11
2018	SC-02	38	25	22	8	6	0	0	63	14	63
2018	SC-03	47	30	13	4	2	3	0	80	7	215
2018	SC-04	41	35	8	10	7	0	0	75	17	35
2018	SC-05	22	38	21	3	13	3	0	62	16	36
2017	SC	50	25	9	5	9	0	2	77	14	89
2017	SC-02	54	18	0	0	28	0	0	72	28	12
2017	SC-03	55	23	10	10	0	0	3	80	10	35
2017	SC-04	41	34	7	0	16	0	2	76	16	24
2017	SC-05	37	36	13	3	12	0	0	72	14	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	43	32	16	5	3	0	0	76	8	228
2019	SC-02	63	23	13	0	3	0	0	85	3	40
2019	SC-03	40	39	16	3	3	0	0	78	6	106
2019	SC-04	28	31	28	9	3	0	0	60	12	32
2019	SC-05	40	27	27	6	0	0	0	67	6	15
2018	SC	43	36	9	7	5	0	0	79	12	405
2018	SC-01	45	45	0	0	9	0	0	91	9	11
2018	SC-02	37	41	8	11	3	0	0	78	14	63
2018	SC-03	48	33	9	7	2	1	0	81	10	215
2018	SC-04	32	45	9	0	14	0	0	77	14	35
2018	SC-05	33	38	13	3	13	0	0	71	15	36
2017	SC	46	25	11	9	7	0	2	73	17	89
2017	SC-02	45	27	0	0	28	0	0	72	28	12
2017	SC-03	51	23	13	10	0	0	3	77	10	35
2017	SC-04	49	23	4	6	17	0	0	72	24	24
2017	SC-05	37	24	13	25	1	0	0	61	26	12
2014	SC	39	36	13	7	5	0	1	75	12	331
2014	SC-02	48	31	17	3	1	0	0	79	3	42
2014	SC-03	36	40	8	9	5	0	1	78	14	140
2014	SC-04	26	36	18	11	11	0	0	61	21	42
2014	SC-05	53	30	7	0	10	0	0	83	10	17

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	8	24	20	20	24	4	0	33	46	25
2019	SC-05	10	30	20	10	30	0	0	40	40	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	24	31	22	11	8	4	0	57	20	226
2019	SC-02	40	25	18	10	5	3	0	67	15	40
2019	SC-03	21	31	29	11	3	5	0	54	15	106
2019	SC-04	20	29	19	16	16	0	0	49	32	31
2019	SC-05	7	40	20	13	20	0	0	47	33	15
2018	SC	22	37	18	11	8	4	0	62	19	404
2018	SC-01	36	36	18	0	0	9	0	80	0	11
2018	SC-02	24	27	19	13	6	8	2	57	21	62
2018	SC-03	24	36	21	9	5	4	0	63	15	214
2018	SC-04	12	35	18	21	12	2	0	49	33	37
2018	SC-05	30	39	5	8	17	0	0	69	25	35
2017	SC	23	36	12	17	12	2	0	59	29	89
2017	SC-02	36	36	0	9	19	0	0	72	28	12
2017	SC-03	19	36	16	16	10	3	0	57	27	35
2017	SC-04	14	39	16	2	30	0	0	53	31	24
2017	SC-05	24	26	12	38	0	0	0	50	38	12
2014	SC	23	28	20	14	10	3	0	53	26	328
2014	SC-02	33	33	8	8	9	5	3	72	19	42
2014	SC-03	17	27	26	15	10	4	0	46	27	141
2014	SC-04	21	28	20	19	12	0	0	49	31	42
2014	SC-05	23	17	31	15	14	0	0	40	29	16
2011	SC	13	28	21	12	21	4	1	43	35	629
2011	SC-02	15	36	18	7	19	4	1	54	28	135
2011	SC-03	13	24	27	11	21	4	0	38	33	244
2011	SC-04	7	17	22	19	30	4	0	25	52	57
2011	SC-05	6	32	22	12	25	2	0	40	37	46

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	22	29	23	15	10	1	0	51	25	226
2019	SC-02	40	25	18	13	5	0	0	65	18	40
2019	SC-03	18	32	30	12	6	2	0	51	18	106
2019	SC-04	13	23	19	22	22	0	0	36	45	31
2019	SC-05	7	14	26	33	20	0	0	20	53	15
2018	SC	23	31	18	14	11	2	0	55	26	403
2018	SC-01	27	18	27	18	0	9	0	50	20	11
2018	SC-02	31	34	13	6	10	5	2	69	17	62
2018	SC-03	23	30	20	16	10	1	0	54	26	213
2018	SC-04	12	26	31	12	19	0	0	39	31	36
2018	SC-05	32	24	8	20	14	3	0	57	34	36
2017	SC	20	35	7	20	17	2	0	55	38	89
2017	SC-02	27	45	0	9	19	0	0	72	28	12
2017	SC-03	22	29	10	26	13	0	0	52	39	35
2017	SC-04	16	21	0	17	31	14	0	43	57	24
2017	SC-05	12	37	0	24	28	0	0	49	51	12
2014	SC	21	24	22	16	16	1	0	46	32	324
2014	SC-02	30	20	15	23	12	0	0	50	36	40
2014	SC-03	16	21	28	16	17	1	0	38	34	139
2014	SC-04	14	30	16	24	15	0	0	44	39	42
2014	SC-05	31	18	15	3	33	0	0	49	36	16
2011	SC	16	24	19	18	20	2	0	42	39	626
2011	SC-02	18	26	23	17	14	2	1	44	32	134
2011	SC-03	17	23	20	17	20	4	0	41	38	243
2011	SC-04	11	14	15	27	33	0	0	25	60	57
2011	SC-05	11	33	19	12	22	2	0	45	35	46
2008	SC	16	30	20	14	16	3	0	48	31	441
2008	SC-02	20	27	29	9	10	4	0	49	21	95
2008	SC-03	14	32	17	15	18	3	1	48	35	190
2008	SC-04	12	35	15	13	25	0	0	47	38	47
2008	SC-05	22	30	18	12	15	0	3	54	28	34
2008	SC-06	25	0	32	21	11	11	0	28	36	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	18	24	26	17	13	1	0	43	31	224
2019	SC-02	34	26	21	5	13	0	0	61	18	38
2019	SC-03	12	26	32	19	8	2	0	39	28	106
2019	SC-04	16	16	23	19	22	0	3	34	43	31
2019	SC-05	7	7	14	53	20	0	0	14	73	15
2018	SC	17	28	22	13	16	3	0	47	31	404
2018	SC-01	27	9	27	18	9	9	0	40	30	11
2018	SC-02	23	31	23	5	11	6	2	58	18	62
2018	SC-03	16	27	20	18	16	2	0	44	36	214
2018	SC-04	10	25	34	2	28	0	0	35	31	36
2018	SC-05	24	27	16	11	20	3	0	52	32	36
2017	SC	11	28	18	21	21	0	0	40	42	89
2017	SC-02	9	63	9	9	10	0	0	72	19	12
2017	SC-03	16	13	29	19	23	0	0	29	42	35
2017	SC-04	2	34	2	47	15	0	0	36	63	24
2017	SC-05	12	24	13	12	39	0	0	36	51	12
2014	SC	12	28	20	23	15	2	0	41	39	328
2014	SC-02	16	26	20	23	12	4	0	44	36	41
2014	SC-03	9	24	24	23	17	2	0	34	41	140
2014	SC-04	3	35	22	22	14	3	0	40	37	42
2014	SC-05	21	38	7	17	16	0	0	60	33	17
2011	SC	12	25	16	18	25	5	0	38	45	625
2011	SC-02	11	27	18	17	20	7	0	40	40	134
2011	SC-03	12	22	18	20	22	5	0	36	45	242
2011	SC-04	9	15	9	21	45	2	0	24	67	57
2011	SC-05	9	32	11	11	32	5	0	43	45	46
2008	SC	13	26	21	20	15	5	0	41	38	444
2008	SC-02	20	22	24	20	9	5	0	44	30	95
2008	SC-03	8	28	22	18	18	6	0	39	39	191
2008	SC-04	5	37	10	26	22	2	0	42	48	49
2008	SC-05	25	21	12	24	12	6	0	49	38	34
2008	SC-06	25	11	21	11	21	11	0	40	36	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	14	29	21	22	12	1	0	44	35	225
2019	SC-02	23	31	10	15	21	0	0	54	36	39
2019	SC-03	9	32	29	19	8	2	0	42	28	106
2019	SC-04	10	19	16	39	16	0	0	29	54	31
2019	SC-05	7	14	13	40	26	0	0	20	67	15
2018	SC	12	32	18	18	17	2	0	45	37	402
2018	SC-01	27	18	36	18	0	0	0	45	18	11
2018	SC-02	16	31	24	11	13	3	2	49	25	62
2018	SC-03	11	30	18	22	16	3	0	42	39	212
2018	SC-04	2	44	15	13	26	0	0	46	39	36
2018	SC-05	13	27	13	13	31	3	0	41	45	36
2017	SC	18	27	10	17	24	2	3	47	42	89
2017	SC-02	18	45	9	9	19	0	0	63	28	12
2017	SC-03	19	26	13	16	23	0	3	47	40	35
2017	SC-04	16	18	3	17	45	0	0	34	63	24
2017	SC-05	12	12	13	36	28	0	0	24	63	12
2014	SC	13	23	21	25	16	2	0	36	42	327
2014	SC-02	22	24	6	28	18	3	0	47	47	41
2014	SC-03	9	21	24	29	15	1	0	31	45	140
2014	SC-04	6	20	28	28	16	1	0	27	44	42
2014	SC-05	14	24	21	14	26	0	0	38	40	17
2011	SC	12	25	17	19	24	3	0	38	44	627
2011	SC-02	11	33	13	20	21	2	0	45	42	135
2011	SC-03	11	22	24	15	24	5	0	35	40	242
2011	SC-04	7	10	13	29	39	2	0	17	70	57
2011	SC-05	13	33	11	18	25	0	0	46	43	46
2008	SC	12	30	21	19	11	6	1	45	32	437
2008	SC-02	17	34	20	14	7	7	1	56	22	93
2008	SC-03	10	31	23	18	12	5	1	44	32	187
2008	SC-04	12	26	19	29	15	0	0	38	44	48
2008	SC-05	16	21	15	27	12	9	0	41	43	34
2008	SC-06	36	21	21	0	11	11	0	64	12	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	14	13	11	10	17	11	52	29	223
2019	SC-02	31	10	15	5	5	28	5	62	15	39
2019	SC-03	21	13	13	11	10	14	18	51	30	104
2019	SC-04	23	13	16	16	19	6	7	41	40	31
2019	SC-05	20	7	33	20	6	13	0	31	31	15

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	19	35	24	13	6	3	0	56	19	227
2019	SC-02	31	36	18	10	5	0	0	67	15	39
2019	SC-03	16	33	30	12	5	3	1	51	18	106
2019	SC-04	13	34	22	18	9	3	0	49	29	32
2019	SC-05	0	27	20	33	14	7	0	29	50	15
2018	SC	12	37	27	14	7	2	0	50	22	406
2018	SC-01	27	18	27	9	0	18	0	56	11	11
2018	SC-02	19	30	35	14	2	0	0	49	16	63
2018	SC-03	12	38	25	17	6	1	0	51	23	216
2018	SC-04	8	34	37	5	13	3	0	43	19	35
2018	SC-05	3	51	13	5	25	3	0	55	32	36
2017	SC	20	32	21	15	10	0	2	53	26	89
2017	SC-02	36	27	9	9	19	0	0	63	28	12
2017	SC-03	19	29	29	13	6	0	3	50	20	35
2017	SC-04	2	53	14	19	9	2	2	56	29	24
2017	SC-05	24	24	1	36	16	0	0	47	51	12
2014	SC	15	38	22	14	9	1	1	54	24	334
2014	SC-02	25	40	20	11	3	1	0	66	14	42
2014	SC-03	8	38	26	16	10	1	0	48	26	143
2014	SC-04	21	36	18	22	3	0	0	57	25	42
2014	SC-05	21	51	7	0	20	0	0	73	20	17
2011	SC	13	33	26	14	11	2	0	48	26	629
2011	SC-02	9	37	33	9	10	2	0	47	20	135
2011	SC-03	12	35	26	14	11	2	0	49	25	244
2011	SC-04	15	14	15	28	25	2	0	31	54	57
2011	SC-05	4	47	22	10	13	2	2	54	24	46

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	11	29	23	24	9	3	42	34	228
2019	SC-02	20	30	15	30	3	3	51	33	40
2019	SC-03	5	30	31	24	8	3	36	32	106
2019	SC-04	6	25	16	31	18	3	32	51	32
2019	SC-05	0	27	20	20	27	6	29	50	15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	36	14	11	12	2	2	62	23	228
2019	SC-02	38	28	8	13	13	3	0	67	26	40
2019	SC-03	18	41	19	11	8	1	3	61	20	106
2019	SC-04	22	32	12	3	28	3	0	55	32	32
2019	SC-05	7	33	27	13	14	6	0	43	29	15
2018	SC	22	42	14	11	7	3	0	67	18	404
2018	SC-01	45	27	18	0	9	0	0	73	9	11
2018	SC-02	32	40	10	13	3	2	2	74	16	63
2018	SC-03	19	45	14	13	5	4	0	66	19	215
2018	SC-04	20	43	8	7	22	0	0	63	29	35
2018	SC-05	29	36	22	3	10	0	0	65	13	35
2017	SC	33	32	10	7	14	2	2	67	22	89
2017	SC-02	45	36	0	0	19	0	0	81	19	12
2017	SC-03	32	33	6	6	16	3	3	69	24	35
2017	SC-04	19	50	4	2	24	0	2	70	26	24
2017	SC-05	36	12	25	28	0	0	0	47	28	12
2014	SC	26	34	15	11	9	4	2	64	21	332
2014	SC-02	23	29	14	8	11	8	5	61	22	42
2014	SC-03	21	36	15	13	9	5	1	60	24	142
2014	SC-04	24	31	20	19	6	0	0	55	25	42
2014	SC-05	53	30	7	7	3	0	0	83	10	17
2011	SC	27	38	13	9	7	5	1	69	17	626
2011	SC-02	26	50	8	5	7	4	0	79	12	133
2011	SC-03	28	33	14	11	7	5	2	65	20	243
2011	SC-04	27	27	13	17	11	5	0	57	29	57
2011	SC-05	19	43	18	2	6	9	2	70	10	46
2008	SC	24	38	16	10	6	6	1	66	17	443
2008	SC-02	22	40	19	7	3	8	2	69	10	95
2008	SC-03	24	38	15	9	6	7	2	67	17	191
2008	SC-04	15	49	12	17	7	0	0	64	24	49
2008	SC-05	41	28	15	3	6	6	0	74	10	33
2008	SC-06	36	21	11	32	0	0	0	57	32	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	18	36	27	9	8	2	0	55	17	228
2019	SC-02	33	30	23	8	3	5	0	66	11	40
2019	SC-03	13	41	31	8	6	1	0	54	14	106
2019	SC-04	9	35	25	12	12	3	3	47	26	32
2019	SC-05	7	20	33	13	26	0	0	27	39	15
2018	SC	18	42	19	13	7	0	0	60	20	406
2018	SC-01	45	36	9	9	0	0	0	82	9	11
2018	SC-02	25	37	19	16	3	0	0	62	19	63
2018	SC-03	19	44	18	14	6	0	0	63	20	216
2018	SC-04	8	37	28	10	17	0	0	45	27	35
2018	SC-05	16	36	21	12	15	0	0	52	27	36

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	16	32	15	19	14	4	50	34	227
2019	SC-02	23	38	8	18	10	5	63	29	40
2019	SC-03	14	29	22	15	16	4	45	33	105
2019	SC-04	9	28	19	28	12	3	39	42	32
2019	SC-05	0	40	13	33	13	0	40	47	15
2018	SC	15	33	18	15	14	4	51	31	405
2018	SC-01	45	36	9	0	0	9	90	0	11
2018	SC-02	22	41	14	13	6	3	66	20	63
2018	SC-03	12	33	19	17	16	3	46	34	215
2018	SC-04	14	41	10	11	21	3	56	33	35
2018	SC-05	17	20	21	24	15	3	38	40	36
2017	SC	16	39	9	16	15	5	58	33	89
2017	SC-02	18	45	0	0	28	9	69	31	12
2017	SC-03	22	22	17	23	13	3	46	37	35
2017	SC-04	3	51	3	2	25	16	64	32	24
2017	SC-05	12	62	0	24	3	0	74	26	12
2014	SC	15	26	16	20	18	5	43	40	333
2014	SC-02	17	24	18	22	20	0	40	42	42
2014	SC-03	9	29	16	21	19	6	41	42	142
2014	SC-04	8	29	12	21	27	3	38	49	42
2014	SC-05	31	21	3	21	23	0	53	44	17
2011	SC	11	25	15	18	26	5	38	46	628
2011	SC-02	12	29	12	19	23	5	43	44	134
2011	SC-03	9	23	17	21	23	6	35	47	244
2011	SC-04	6	17	9	16	48	4	24	67	57
2011	SC-05	13	35	9	9	31	2	49	41	46

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	18	29	19	21	13	1	0	47	34	228
2019	SC-02	28	28	23	10	10	3	0	56	21	40
2019	SC-03	14	33	21	24	8	0	0	47	32	106
2019	SC-04	13	16	22	25	25	0	0	28	50	32
2019	SC-05	0	40	6	27	27	0	0	40	54	15
2018	SC	14	33	21	16	14	1	0	47	31	406
2018	SC-01	36	18	9	18	9	9	0	60	30	11
2018	SC-02	16	29	22	17	13	3	0	46	31	63
2018	SC-03	13	34	21	19	12	1	0	47	31	216
2018	SC-04	6	41	19	9	23	0	3	48	33	35
2018	SC-05	11	32	21	14	22	0	0	43	36	36
2017	SC	13	29	18	18	22	0	0	42	40	89
2017	SC-02	36	27	0	18	19	0	0	63	37	12
2017	SC-03	10	23	26	19	23	0	0	32	42	35
2017	SC-04	2	37	15	16	30	0	0	39	46	24
2017	SC-05	12	38	12	13	25	0	0	50	38	12
2014	SC	15	27	22	16	19	1	0	43	35	334
2014	SC-02	21	33	16	16	10	3	0	55	28	42
2014	SC-03	11	24	24	17	22	1	0	36	40	143
2014	SC-04	12	34	13	21	21	0	0	45	42	42
2014	SC-05	21	31	20	7	20	0	0	53	27	17
2011	SC	15	27	18	15	23	2	0	43	39	629
2011	SC-02	16	29	21	13	19	1	1	46	32	135
2011	SC-03	17	27	17	17	20	2	0	45	38	244
2011	SC-04	9	20	19	18	35	0	0	29	53	57
2011	SC-05	13	25	17	16	25	4	0	39	43	46
2008	SC	12	32	19	18	17	1	1	45	36	444
2008	SC-02	20	36	19	13	12	0	0	55	25	95
2008	SC-03	11	28	22	15	21	2	1	40	37	190
2008	SC-04	10	43	14	23	10	0	0	53	34	49
2008	SC-05	13	27	9	33	15	3	0	41	49	34
2008	SC-06	11	25	11	43	11	0	0	36	54	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	21	33	15	14	12	3	1	57	27	228
2019	SC-02	35	35	10	10	8	3	0	72	18	40
2019	SC-03	20	29	22	16	8	3	2	51	26	106
2019	SC-04	13	32	10	22	25	0	0	44	46	32
2019	SC-05	14	40	13	20	14	0	0	53	33	15
2018	SC	14	39	17	13	14	2	0	55	28	408
2018	SC-01	27	18	9	27	9	9	0	50	40	11
2018	SC-02	21	30	22	13	10	5	0	53	23	63
2018	SC-03	11	44	15	14	14	1	0	57	28	219
2018	SC-04	13	34	12	14	25	0	3	48	40	34
2018	SC-05	16	27	24	13	20	0	0	43	33	36
2017	SC	20	34	10	14	21	0	0	54	35	89
2017	SC-02	54	27	0	0	19	0	0	81	19	12
2017	SC-03	16	29	16	16	23	0	0	45	39	35
2017	SC-04	2	61	3	9	24	0	2	63	33	24
2017	SC-05	13	37	12	14	24	0	0	50	38	12
2014	SC	18	28	19	13	17	1	3	48	32	334
2014	SC-02	22	36	16	8	13	3	2	61	23	42
2014	SC-03	16	26	21	11	22	1	2	44	35	143
2014	SC-04	15	22	14	25	21	0	3	38	48	42
2014	SC-05	28	7	24	10	16	0	14	41	30	17
2011	SC	14	30	17	18	18	1	1	46	37	628
2011	SC-02	10	30	14	24	19	1	1	42	44	135
2011	SC-03	17	28	17	18	17	1	1	46	36	244
2011	SC-04	10	30	24	15	19	0	2	40	36	57
2011	SC-05	13	36	13	15	20	2	0	50	36	45
2008	SC	15	31	20	12	18	2	2	48	31	444
2008	SC-02	20	36	16	9	18	0	2	57	27	95
2008	SC-03	13	26	21	17	19	3	1	40	38	190
2008	SC-04	10	48	20	1	20	2	0	59	21	49
2008	SC-05	21	16	27	15	9	0	12	42	27	34
2008	SC-06	21	21	11	21	11	0	14	50	38	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	42	27	18	4	4	1	4	72	9	226
2019	SC-02	36	41	15	3	5	0	0	77	8	39
2019	SC-03	40	21	25	6	5	0	4	63	11	105
2019	SC-04	50	31	10	3	3	3	0	83	7	32
2019	SC-05	60	20	7	7	0	6	0	86	7	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	56	10	5	7	3	2	17	82	11	225
2019	SC-02	62	10	8	3	3	3	13	85	6	39
2019	SC-03	52	13	5	10	2	1	17	80	14	104
2019	SC-04	69	3	3	6	3	3	13	85	11	32
2019	SC-05	67	7	0	0	7	0	20	92	8	15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	33	26	19	9	7	2	4	63	16	227
2019	SC-02	41	28	13	13	5	0	0	69	18	39
2019	SC-03	33	29	23	8	3	1	4	65	11	106
2019	SC-04	19	34	22	6	15	3	0	55	23	32
2019	SC-05	40	7	20	13	14	0	6	50	29	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	33	24	17	12	8	2	4	60	22	225
2019	SC-02	36	26	21	13	5	0	0	62	18	39
2019	SC-03	32	26	17	13	7	2	3	61	21	104
2019	SC-04	31	22	12	15	15	3	0	55	32	32
2019	SC-05	47	6	27	6	14	0	0	53	20	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	42	23	17	7	5	3	3	70	13	228
2019	SC-02	40	43	5	5	3	5	0	87	8	40
2019	SC-03	45	21	19	6	5	2	3	69	11	106
2019	SC-04	34	19	22	15	9	0	0	53	25	32
2019	SC-05	40	27	6	0	14	6	6	77	16	15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	53	25	8	5	2	2	5	83	8	227
2019	SC-02	65	23	5	3	3	0	3	90	5	40
2019	SC-03	51	27	9	6	1	2	5	84	7	105
2019	SC-04	50	25	9	12	0	3	0	78	13	32
2019	SC-05	47	33	7	6	7	0	0	80	13	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	68	12	7	3	4	2	5	86	7	225
2019	SC-02	73	10	8	3	3	5	0	87	5	40
2019	SC-03	74	10	9	1	2	0	5	88	3	104
2019	SC-04	65	13	3	3	9	3	3	83	13	31
2019	SC-05	53	26	7	0	7	7	0	85	7	15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	70	10	5	3	2	2	7	88	6	227
2019	SC-02	68	18	10	0	3	0	3	87	3	40
2019	SC-03	75	10	3	3	1	3	6	93	4	106
2019	SC-04	71	3	3	16	0	0	7	80	17	31
2019	SC-05	60	0	14	0	14	6	6	69	16	15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	12	37	22	16	9	4	1	51	26	227
2019	SC-02	15	43	23	13	3	3	3	61	16	40
2019	SC-03	9	34	25	21	8	3	1	45	29	106
2019	SC-04	16	41	18	3	16	6	0	60	20	32
2019	SC-05	0	40	27	6	20	6	0	43	29	15
2018	SC	10	34	30	14	8	4	0	46	23	408
2018	SC-01	18	0	45	0	9	27	0	25	13	11
2018	SC-02	14	37	27	13	6	3	0	52	20	63
2018	SC-03	10	34	30	15	8	3	0	45	24	219
2018	SC-04	8	37	25	8	14	8	0	49	24	35
2018	SC-05	11	40	27	8	15	0	0	51	23	36
2017	SC	13	37	15	25	8	2	0	51	34	89
2017	SC-02	18	45	18	9	10	0	0	63	19	12
2017	SC-03	13	33	19	29	6	0	0	45	35	35
2017	SC-04	2	50	4	19	11	14	0	60	35	24
2017	SC-05	25	13	12	49	1	0	0	38	50	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	36	21	10	6	4	0	61	17	226
2019	SC-02	31	38	15	5	3	8	0	75	8	39
2019	SC-03	17	37	27	12	3	4	0	56	16	106
2019	SC-04	26	38	19	6	10	0	0	65	16	31
2019	SC-05	7	33	27	7	20	6	0	43	29	15
2018	SC	19	46	20	9	4	2	1	66	13	409
2018	SC-01	55	36	9	0	0	0	0	91	0	11
2018	SC-02	32	29	21	16	0	2	2	62	16	63
2018	SC-03	17	47	22	8	3	3	0	66	11	219
2018	SC-04	13	51	23	6	7	0	0	64	13	36
2018	SC-05	11	53	14	3	19	0	0	64	22	36
2017	SC	29	37	16	6	9	2	2	69	15	89
2017	SC-02	36	36	9	0	19	0	0	72	19	12
2017	SC-03	32	35	19	7	0	3	3	72	7	35
2017	SC-04	30	39	9	5	16	2	0	70	21	24
2017	SC-05	12	38	12	14	24	0	0	50	38	12
2014	SC	25	34	21	11	6	3	0	61	17	331
2014	SC-02	28	27	27	14	3	0	0	55	17	42
2014	SC-03	17	36	27	9	8	4	1	55	17	142
2014	SC-04	18	39	20	18	6	0	0	56	24	42
2014	SC-05	46	41	0	7	6	0	0	87	13	17
2011	SC	16	32	22	13	14	4	0	50	27	625
2011	SC-02	18	37	19	14	10	2	0	57	24	135
2011	SC-03	13	29	25	12	15	5	0	45	29	240
2011	SC-04	9	20	28	16	26	2	0	29	43	57
2011	SC-05	11	39	16	11	19	4	0	52	32	46

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	27	33	23	6	4	5	2	64	11	228
2019	SC-02	35	28	20	8	0	8	3	69	8	40
2019	SC-03	22	41	25	3	3	6	1	67	6	106
2019	SC-04	28	22	31	6	9	3	0	52	16	32
2019	SC-05	20	33	27	0	13	6	0	57	14	15
2018	SC	22	40	22	5	6	4	2	66	11	409
2018	SC-01	45	18	27	0	0	9	0	70	0	11
2018	SC-02	30	33	22	5	5	3	2	67	10	63
2018	SC-03	22	43	21	5	2	4	2	70	8	219
2018	SC-04	7	48	26	3	10	5	0	58	15	36
2018	SC-05	21	30	27	3	19	0	0	52	22	36
2017	SC	28	33	14	6	8	5	6	69	15	89
2017	SC-02	45	27	0	0	10	0	18	88	12	12
2017	SC-03	29	29	16	6	7	6	6	67	15	35
2017	SC-04	19	50	7	3	21	0	0	69	24	24
2017	SC-05	13	36	36	3	1	12	0	55	5	12
2014	SC	28	32	19	8	6	6	2	64	15	331
2014	SC-02	23	34	22	8	1	8	4	65	10	42
2014	SC-03	20	37	19	9	6	7	1	63	16	142
2014	SC-04	26	34	22	9	3	5	1	63	14	42
2014	SC-05	43	34	17	0	6	0	0	77	6	17

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	35	39	14	7	4	0	0	74	11	227
2019	SC-02	53	23	20	5	0	0	0	75	5	40
2019	SC-03	33	45	12	7	2	1	0	79	9	105
2019	SC-04	28	38	21	6	6	0	0	66	12	32
2019	SC-05	14	47	6	13	20	0	0	60	33	15
2018	SC	27	47	14	8	3	0	0	75	11	408
2018	SC-01	45	55	0	0	0	0	0	100	0	11
2018	SC-02	29	48	13	6	2	2	2	79	8	63
2018	SC-03	28	46	16	7	2	0	0	75	10	217
2018	SC-04	21	55	7	13	3	0	0	76	16	36
2018	SC-05	27	38	16	9	10	0	0	65	19	36
2017	SC	34	31	20	7	8	0	0	65	15	89
2017	SC-02	36	36	9	9	10	0	0	72	19	12
2017	SC-03	39	29	19	6	6	0	0	68	13	35
2017	SC-04	17	40	17	5	21	0	0	58	25	24
2017	SC-05	36	13	38	12	1	0	0	49	13	12
2014	SC	33	35	16	11	5	0	0	68	16	333
2014	SC-02	27	44	5	17	6	0	0	71	23	42
2014	SC-03	25	39	23	7	5	1	0	65	12	143
2014	SC-04	25	38	16	16	5	0	0	63	20	42
2014	SC-05	50	20	7	17	6	0	0	70	23	17
2011	SC	25	35	15	13	12	1	0	61	24	627
2011	SC-02	28	36	15	10	9	1	0	66	20	135
2011	SC-03	22	35	17	12	11	2	0	59	24	243
2011	SC-04	12	25	25	14	25	0	0	37	39	57
2011	SC-05	31	38	4	15	12	0	0	69	27	46
2008	SC	25	43	16	7	8	1	0	69	15	438
2008	SC-02	27	43	16	5	6	1	1	72	12	94
2008	SC-03	23	42	17	8	8	1	1	66	17	187
2008	SC-04	24	50	5	8	11	0	0	75	20	48
2008	SC-05	28	45	9	12	6	0	0	73	18	34
2008	SC-06	57	32	0	0	11	0	0	89	11	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	28	30	26	8	7	1	59	15	227
2019	SC-02	45	20	20	10	5	0	65	15	40
2019	SC-03	25	37	23	9	5	1	63	14	106
2019	SC-04	19	31	34	0	15	0	50	15	32
2019	SC-05	0	27	33	20	20	0	27	40	15
2018	SC	24	39	20	10	7	1	63	17	408
2018	SC-01	27	55	18	0	0	0	82	0	11
2018	SC-02	31	39	15	13	2	2	70	15	62
2018	SC-03	22	39	21	9	7	2	62	17	218
2018	SC-04	11	47	24	7	10	0	58	18	36
2018	SC-05	27	32	11	21	10	0	59	31	36
2017	SC	22	32	21	14	11	0	54	25	89
2017	SC-02	18	45	18	0	19	0	63	19	12
2017	SC-03	29	23	29	10	10	0	52	19	35
2017	SC-04	17	23	14	22	24	0	40	45	24
2017	SC-05	12	37	13	36	3	0	49	38	12
2014	SC	27	33	21	8	10	1	61	18	333
2014	SC-02	26	30	18	12	12	3	57	24	42
2014	SC-03	22	36	24	9	8	1	58	18	143
2014	SC-04	15	34	28	13	11	0	48	24	42
2014	SC-05	43	27	0	7	23	0	70	30	17
2011	SC	20	36	17	15	10	1	57	25	626
2011	SC-02	23	37	15	16	8	1	61	24	135
2011	SC-03	19	39	17	13	9	2	60	23	243
2011	SC-04	10	31	20	22	16	0	42	38	57
2011	SC-05	23	32	18	9	18	0	56	27	45

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	28	28	24	14	6	0	0	56	20	226
2019	SC-02	40	20	13	25	3	0	0	60	28	40
2019	SC-03	24	34	28	10	4	0	0	58	14	106
2019	SC-04	25	15	28	18	12	0	0	41	31	32
2019	SC-05	0	33	26	14	27	0	0	33	40	15
2018	SC	22	38	21	13	6	1	0	60	18	409
2018	SC-01	27	45	0	18	0	9	0	80	20	11
2018	SC-02	30	35	17	16	2	0	0	65	17	63
2018	SC-03	20	41	23	10	7	0	0	61	17	219
2018	SC-04	12	40	29	10	6	2	0	53	17	36
2018	SC-05	27	30	14	21	8	0	0	57	29	35
2017	SC	25	32	24	8	12	0	0	57	19	89
2017	SC-02	36	27	9	18	10	0	0	63	28	12
2017	SC-03	29	26	26	7	13	0	0	55	19	35
2017	SC-04	16	23	28	7	25	0	0	39	33	24
2017	SC-05	12	37	47	1	3	0	0	49	4	12
2014	SC	21	35	22	11	10	1	0	57	21	333
2014	SC-02	20	34	23	12	9	3	0	55	21	42
2014	SC-03	18	37	24	12	8	1	0	55	21	143
2014	SC-04	8	40	27	15	10	0	0	48	25	42
2014	SC-05	35	20	14	0	30	0	0	56	30	17
2011	SC	18	34	19	11	18	1	0	53	28	623
2011	SC-02	21	33	19	8	18	1	1	55	26	134
2011	SC-03	18	34	21	12	14	2	0	53	26	242
2011	SC-04	10	22	17	19	31	0	0	33	50	57
2011	SC-05	17	48	13	0	23	0	0	65	23	44
2008	SC	22	37	21	10	8	1	1	60	19	439
2008	SC-02	27	38	21	6	8	0	1	65	14	94
2008	SC-03	21	37	20	11	9	2	1	60	20	188
2008	SC-04	18	35	20	17	10	0	0	53	28	48
2008	SC-05	18	40	27	9	3	0	3	60	12	34
2008	SC-06	25	32	11	21	11	0	0	57	32	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	29	27	19	12	8	4	0	59	21	226
2019	SC-02	40	20	15	10	8	5	3	65	19	40
2019	SC-03	25	32	16	16	8	3	0	59	25	105
2019	SC-04	31	12	31	9	9	6	0	46	20	32
2019	SC-05	20	40	6	13	14	7	0	65	29	15
2018	SC	27	32	20	10	8	3	0	61	19	408
2018	SC-01	36	36	9	18	0	0	0	73	18	11
2018	SC-02	35	33	13	8	8	3	0	70	16	63
2018	SC-03	25	33	20	11	9	2	0	58	21	218
2018	SC-04	22	30	32	6	0	10	0	58	7	36
2018	SC-05	21	27	20	14	18	0	0	48	32	36
2017	SC	23	35	22	7	11	2	0	59	18	89
2017	SC-02	45	36	0	0	19	0	0	81	19	12
2017	SC-03	23	32	26	10	10	0	0	55	19	35
2017	SC-04	3	32	25	3	21	14	2	42	28	24
2017	SC-05	25	38	36	0	1	0	0	63	1	12
2014	SC	29	22	23	14	8	2	2	53	23	333
2014	SC-02	32	20	16	23	6	3	0	53	30	42
2014	SC-03	23	18	30	16	8	2	3	43	26	143
2014	SC-04	29	32	22	8	9	0	0	62	17	42
2014	SC-05	34	14	14	0	30	0	7	52	33	17
2011	SC	25	26	19	14	10	5	1	54	25	626
2011	SC-02	22	27	19	15	12	4	1	52	29	135
2011	SC-03	26	27	22	11	8	5	0	57	20	242
2011	SC-04	19	19	20	29	10	3	0	39	40	57
2011	SC-05	27	30	13	9	14	7	0	61	25	45
2008	SC	25	28	22	9	9	4	2	57	20	438
2008	SC-02	23	28	25	6	9	8	1	56	16	94
2008	SC-03	24	31	21	10	8	3	3	58	20	188
2008	SC-04	24	30	16	20	7	2	0	56	28	48
2008	SC-05	31	32	19	3	9	3	3	67	13	33
2008	SC-06	46	11	11	0	21	11	0	64	24	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	SC	23	55	23	221
2019	SC-02	28	46	26	39
2019	SC-03	24	55	22	102
2019	SC-04	19	55	26	31
2019	SC-05	27	54	20	15
2018	SC	21	50	29	388
2018	SC-01	36	55	9	11
2018	SC-02	22	56	22	59
2018	SC-03	20	52	28	208
2018	SC-04	13	40	46	36
2018	SC-05	36	28	36	34
2017	SC	12	50	38	89
2017	SC-02	28	45	27	12
2017	SC-03	7	48	45	35
2017	SC-04	32	22	46	24
2017	SC-05	1	74	25	12
2014	SC	24	51	25	333
2014	SC-02	30	39	31	42
2014	SC-03	23	49	28	142
2014	SC-04	34	35	31	42
2014	SC-05	17	66	17	17
2011	SC	26	58	16	628
2011	SC-02	20	61	19	134
2011	SC-03	26	56	18	243
2011	SC-04	34	59	7	57
2011	SC-05	18	66	16	46

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	SC	16	40	8	22	10	4	50
2019	SC-02	9	27	9	36	18	0	11
2019	SC-03	17	46	4	25	4	4	24
2018	SC	18	48	6	15	5	8	84
2018	SC-02	25	33	8	17	8	8	12
2018	SC-03	2	56	7	23	2	9	43
2018	SC-05	49	36	0	7	0	7	13
2017	SC	15	27	17	0	0	41	12
2014	SC	31	40	6	14	9999	9	73
2014	SC-02	13	32	0	21	9999	34	11
2014	SC-03	25	43	7	18	9999	7	29
2014	SC-04	44	44	3	4	9999	4	13
2011	SC	33	31	14	17	9999	5	157
2011	SC-02	22	36	22	15	9999	6	28
2011	SC-03	29	38	12	18	9999	3	60
2011	SC-04	22	12	22	28	9999	15	18

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	20	48	13	11	6	1	69	18	227
2019	SC-02	23	38	20	8	13	0	60	20	40
2019	SC-03	16	47	19	12	5	1	64	17	106
2019	SC-04	35	55	3	3	0	3	93	3	31
2019	SC-05	33	46	0	20	0	0	80	20	15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	33	42	11	8	2	4	79	10	224
2019	SC-02	38	33	21	0	0	8	78	0	39
2019	SC-03	32	43	11	9	2	4	78	11	104
2019	SC-04	39	49	6	3	3	0	87	6	31
2019	SC-05	27	47	7	13	6	0	74	20	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	22	78	223
2019	SC-02	15	85	40
2019	SC-03	22	78	103
2019	SC-04	31	69	32
2018	SC	20	80	404
2018	SC-02	15	85	62
2018	SC-03	22	78	213
2018	SC-04	24	76	37
2018	SC-05	28	72	36

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	63	37	49
2019	SC-03	57	43	23
2018	SC	65	35	78
2018	SC-03	67	33	45
2018	SC-05	52	48	10

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	65	35	49
2019	SC-03	70	30	23
2018	SC	70	30	75
2018	SC-03	65	35	43

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	SC	100	49
2019	SC-03	100	23
2019	SC-04	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	49	51	49
2019	SC-03	52	48	23
2018	SC	48	52	73
2018	SC-03	50	50	42
2018	SC-05	52	48	10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	43	57	49
2019	SC-03	43	57	23
2018	SC	33	67	71
2018	SC-03	25	75	40

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	35	65	49
2019	SC-03	30	70	23
2018	SC	38	62	71
2018	SC-03	40	60	40

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	43	57	49
2019	SC-03	57	43	23
2018	SC	41	59	74
2018	SC-03	47	53	43

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	36	64	49
2019	SC-03	26	74	23
2019	SC-04	50	50	10
2018	SC	20	80	70
2018	SC-03	21	79	39
2018	SC-05	0	100	10

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	63	37	49
2019	SC-03	78	22	23
2019	SC-04	50	50	10
2018	SC	64	36	76
2018	SC-03	71	29	45

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	53	47	49
2019	SC-03	57	43	23
2018	SC	38	62	74
2018	SC-03	42	58	43

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	49
2018	SC	13	87	70
2018	SC-03	13	87	39

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	49
2018	SC	23	77	71
2018	SC-03	23	78	40

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	53	47	49
2019	SC-03	52	48	23
2019	SC-04	51	49	10
2018	SC	40	60	72
2018	SC-03	34	66	41
2018	SC-05	48	52	10

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	41	59	49
2019	SC-03	39	61	23
2018	SC	56	44	72
2018	SC-03	59	41	41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	54	46	48
2019	SC-03	61	39	23
2018	SC	40	60	73
2018	SC-03	37	63	41

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	48	52	48
2019	SC-03	61	39	23
2018	SC	39	61	72
2018	SC-03	45	55	40

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	48
2018	SC	10	90	71

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	12	88	48

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	27	73	48
2019	SC-03	26	74	23
2018	SC	28	72	72
2018	SC-03	33	68	40

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	11	89	48
2018	SC	7	93	71
2018	SC-05	0	100	10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	29	71	48
2019	SC-03	30	70	23
2018	SC	42	58	78
2018	SC-03	42	58	45
2018	SC-05	48	52	10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	30	70	220
2019	SC-02	18	82	39
2019	SC-03	29	71	102
2019	SC-04	45	55	31
2019	SC-05	50	50	14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	19	26	20	11	12	7	4	51	27	218
2019	SC-02	31	25	14	17	0	11	3	65	19	36
2019	SC-03	15	32	24	11	12	6	1	51	24	102
2019	SC-04	22	13	22	9	25	10	0	39	38	32
2019	SC-05	22	7	22	7	28	0	15	33	41	14
2018	SC	15	27	23	10	11	10	3	49	24	401
2018	SC-01	27	18	9	9	0	36	0	71	14	11
2018	SC-02	17	29	24	7	14	8	2	51	23	59
2018	SC-03	17	27	24	11	9	10	3	49	23	217
2018	SC-04	12	26	21	16	16	3	6	42	34	35
2018	SC-05	5	30	25	8	21	8	3	40	32	35
2017	SC	23	19	26	10	14	7	2	46	26	89
2017	SC-02	36	18	27	0	19	0	0	54	19	12
2017	SC-03	22	17	32	13	10	6	0	42	24	35
2017	SC-04	2	23	2	3	26	30	14	44	53	24
2017	SC-05	24	26	12	24	14	0	0	50	38	12
2014	SC	15	30	20	12	12	9	2	51	27	330
2014	SC-02	25	23	12	11	14	11	4	56	30	41
2014	SC-03	9	29	25	11	13	11	1	43	28	141
2014	SC-04	13	34	22	16	14	1	0	47	31	42
2014	SC-05	28	34	7	7	23	0	0	63	30	17

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	30	32	16	12	8	3	0	64	20	220
2019	SC-02	39	32	13	11	0	5	0	75	11	38
2019	SC-03	28	36	18	10	8	0	0	65	18	102
2019	SC-04	25	22	18	18	12	3	0	49	32	32
2019	SC-05	36	14	15	14	21	0	0	50	35	14
2018	SC	20	40	16	11	8	4	1	63	20	400
2018	SC-01	36	27	9	0	0	27	0	88	0	11
2018	SC-02	23	42	18	12	3	2	0	66	15	60
2018	SC-03	20	40	16	12	7	4	1	64	19	214
2018	SC-04	16	41	18	9	15	0	0	57	25	36
2018	SC-05	8	44	14	8	23	3	0	53	33	35
2017	SC	25	21	23	10	12	7	2	50	24	88
2017	SC-02	45	9	27	0	19	0	0	54	19	12
2017	SC-03	20	20	33	13	10	3	0	42	24	34
2017	SC-04	2	23	3	3	26	28	14	43	52	24
2017	SC-05	36	26	0	24	3	12	0	70	30	12
2014	SC	26	31	19	9	11	4	0	59	21	331
2014	SC-02	35	17	12	16	14	5	0	56	32	42
2014	SC-03	15	36	27	8	10	5	0	54	18	141
2014	SC-04	20	37	18	6	19	0	0	57	25	42
2014	SC-05	35	34	10	0	20	0	0	70	20	17
2011	SC	24	37	19	9	7	4	0	64	17	623
2011	SC-02	24	38	22	7	4	6	0	65	12	135
2011	SC-03	25	39	15	11	7	3	0	66	18	238
2011	SC-04	16	33	20	17	12	2	0	50	30	56
2011	SC-05	22	36	19	16	2	4	0	61	19	46

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	9	91	222
2019	SC-03	9	91	103
2019	SC-04	16	84	31
2019	SC-05	0	100	14
2018	SC	8	92	402
2018	SC-01	0	100	11
2018	SC-02	8	92	60
2018	SC-03	9	91	214
2018	SC-04	16	84	36

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	63	37	19
2018	SC	54	46	32
2018	SC-03	53	47	17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	SC	100	19
2018	SC	100	32
2018	SC-03	100	17

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	26	74	19
2018	SC	17	83	31

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	58	42	19
2018	SC	44	56	32
2018	SC-03	44	56	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	SC	100	19
2018	SC	100	31
2018	SC-03	100	17

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	27	73	19
2018	SC	31	69	32
2018	SC-03	39	61	18

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	37	63	19
2018	SC	21	79	33

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	37	63	19
2018	SC	24	76	33

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	SC	100	19
2018	SC	100	32
2018	SC-03	100	17

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	42	58	19
2018	SC	51	49	32
2018	SC-03	53	47	17

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	42	58	19
2018	SC	22	78	33

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	58	42	19
2018	SC	46	54	33
2018	SC-03	44	56	18

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	63	37	19
2018	SC	62	38	32
2018	SC-03	65	35	17

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	0	100	19
2018	SC	25	75	32

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	14	86	226
2019	SC-03	11	89	105
2019	SC-04	35	65	31

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	24	25	20	7	6	15	3	59	16	220
2019	SC-02	35	24	22	3	0	14	3	71	3	37
2019	SC-03	19	24	25	8	4	19	1	54	14	104
2019	SC-04	29	23	19	0	22	7	0	56	24	31
2019	SC-05	29	7	14	22	14	7	7	42	42	14
2018	SC	17	27	29	8	6	12	2	51	16	398
2018	SC-01	36	9	18	0	0	36	0	71	0	11
2018	SC-02	20	26	31	8	5	7	3	51	15	61
2018	SC-03	17	30	28	6	4	12	3	55	12	212
2018	SC-04	17	24	30	20	6	2	0	42	27	36
2018	SC-05	8	22	27	8	17	15	3	36	30	35
2017	SC	24	22	20	9	8	15	2	56	20	89
2017	SC-02	54	0	9	9	19	9	0	59	31	12
2017	SC-03	22	16	35	6	3	13	3	46	12	35
2017	SC-04	2	36	6	3	22	30	2	54	36	24
2017	SC-05	24	37	0	26	1	12	0	69	31	12
2014	SC	15	29	23	7	8	17	2	53	18	330
2014	SC-02	24	12	15	6	6	35	4	58	18	41
2014	SC-03	7	32	27	8	9	15	1	47	21	143
2014	SC-04	8	38	23	15	6	10	0	52	23	41
2014	SC-05	28	38	10	0	23	0	0	67	23	17

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	31	30	17	9	7	5	0	65	17	222
2019	SC-02	45	21	24	3	3	5	0	69	6	38
2019	SC-03	29	32	20	8	6	6	0	64	14	104
2019	SC-04	29	32	16	6	13	3	0	64	20	31
2019	SC-05	44	14	14	15	14	0	0	58	28	14
2018	SC	20	38	21	7	5	8	1	64	13	391
2018	SC-01	40	20	10	0	0	30	0	86	0	10
2018	SC-02	23	38	23	10	0	3	2	65	11	60
2018	SC-03	19	44	19	5	4	7	1	69	10	208
2018	SC-04	20	27	34	10	10	0	0	47	19	35
2018	SC-05	19	30	20	9	16	5	0	52	27	35
2017	SC	31	26	14	11	10	7	2	63	22	88
2017	SC-02	59	10	0	10	21	0	0	69	31	11
2017	SC-03	29	26	22	10	3	6	3	61	14	35
2017	SC-04	2	53	5	5	22	14	0	64	31	24
2017	SC-05	47	13	1	13	13	12	0	69	30	12
2014	SC	25	32	19	8	7	8	1	62	16	331
2014	SC-02	29	15	20	11	5	19	0	55	20	42
2014	SC-03	15	39	21	7	9	9	0	59	18	143
2014	SC-04	20	42	12	15	8	0	3	65	23	42
2014	SC-05	46	34	0	7	13	0	0	80	20	17
2011	SC	24	41	20	7	5	3	0	67	13	625
2011	SC-02	23	39	26	2	6	4	0	64	9	135
2011	SC-03	23	38	17	11	7	3	0	63	19	241
2011	SC-04	18	41	26	11	2	2	0	60	13	57
2011	SC-05	22	47	22	5	0	4	0	72	5	46

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	9	13	24	20	33	0	0	22	54	227
2019	SC-02	5	15	28	15	36	0	0	21	51	39
2019	SC-03	8	12	28	19	32	0	0	21	51	106
2019	SC-04	3	9	15	25	47	0	0	12	72	32
2019	SC-05	7	7	20	33	34	0	0	14	67	15
2018	SC	5	13	19	21	40	1	1	19	62	410
2018	SC-01	9	18	36	9	27	0	0	27	36	11
2018	SC-02	6	10	25	17	40	2	0	16	58	63
2018	SC-03	3	12	20	20	44	0	1	16	65	219
2018	SC-04	5	11	16	26	43	0	0	15	69	37
2018	SC-05	13	21	11	21	34	0	0	34	55	36
2017	SC	2	14	19	27	39	0	0	16	65	89
2017	SC-02	0	18	19	36	27	0	0	18	63	12
2017	SC-03	0	19	23	19	39	0	0	19	58	35
2017	SC-04	2	4	6	22	66	0	0	6	88	24
2017	SC-05	1	3	24	36	37	0	0	4	72	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	38	32	22	4	3	0	71	8	226
2019	SC-02	41	36	18	5	0	0	77	5	39
2019	SC-03	38	34	25	2	1	0	72	3	106
2019	SC-04	34	38	16	9	3	0	72	12	32
2019	SC-05	27	33	20	0	14	6	64	14	15
2018	SC	33	36	20	8	2	1	69	11	409
2018	SC-01	27	36	27	9	0	0	64	9	11
2018	SC-02	43	30	19	6	2	0	73	8	63
2018	SC-03	33	39	17	8	2	1	73	10	219
2018	SC-04	18	45	29	8	0	0	63	8	37
2018	SC-05	33	25	17	15	10	0	58	25	34
2017	SC	37	34	23	5	2	0	71	7	88
2017	SC-02	36	45	9	9	0	0	82	9	11
2017	SC-03	54	20	22	0	3	0	74	3	35
2017	SC-04	8	39	39	14	0	0	47	14	24
2017	SC-05	3	71	26	0	0	0	74	0	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	49	28	11	5	4	0	3	79	9	225
2019	SC-02	54	28	10	8	0	0	0	82	8	39
2019	SC-03	52	29	10	3	3	1	2	83	6	106
2019	SC-04	48	26	3	9	10	0	3	77	20	31
2019	SC-05	40	20	20	7	7	0	6	64	14	15
2018	SC	39	32	17	7	3	1	2	73	10	409
2018	SC-01	36	27	18	9	0	0	9	70	10	11
2018	SC-02	40	30	16	8	2	3	2	73	10	63
2018	SC-03	44	29	15	6	3	0	3	76	9	218
2018	SC-04	26	38	30	6	0	0	0	64	6	37
2018	SC-05	37	26	19	8	10	0	0	62	19	35
2017	SC	42	30	14	5	0	3	5	79	6	86
2017	SC-02	45	45	0	9	0	0	0	91	9	11
2017	SC-03	48	29	13	3	0	0	6	83	4	34
2017	SC-04	40	9	22	2	0	14	14	68	2	24
2017	SC-05	38	25	25	12	0	0	0	63	12	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	39	26	21	7	5	0	0	66	13	224
2019	SC-02	44	23	23	8	3	0	0	67	10	39
2019	SC-03	40	30	19	5	6	1	0	70	11	105
2019	SC-04	31	32	25	9	3	0	0	63	12	32
2019	SC-05	33	14	27	20	7	0	0	47	27	15
2018	SC	33	32	17	8	8	0	2	66	17	409
2018	SC-01	36	45	0	9	0	0	9	90	10	11
2018	SC-02	44	40	8	3	3	0	2	85	7	62
2018	SC-03	33	33	16	7	8	0	2	68	15	219
2018	SC-04	23	23	30	12	10	2	0	47	22	37
2018	SC-05	22	19	22	20	17	0	0	41	37	35
2017	SC	34	20	30	8	7	0	2	55	14	89
2017	SC-02	27	36	28	9	0	0	0	63	9	12
2017	SC-03	45	16	26	7	6	0	0	61	13	35
2017	SC-04	44	4	36	6	10	0	0	48	16	24
2017	SC-05	0	24	59	14	3	0	0	24	17	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	48	31	13	4	2	0	1	80	6	224
2019	SC-02	51	28	10	5	5	0	0	79	10	39
2019	SC-03	45	38	12	3	0	1	1	84	3	105
2019	SC-04	53	25	16	6	0	0	0	78	6	32
2019	SC-05	53	20	13	7	7	0	0	73	14	15
2018	SC	46	30	16	4	3	0	1	77	7	409
2018	SC-01	50	30	20	0	0	0	0	80	0	10
2018	SC-02	51	30	11	3	2	2	2	84	5	63
2018	SC-03	47	30	15	3	3	0	2	79	6	219
2018	SC-04	48	29	16	3	3	0	0	77	7	37
2018	SC-05	39	16	29	12	3	0	0	56	15	35
2017	SC	50	24	12	7	3	2	2	77	10	89
2017	SC-02	54	18	10	18	0	0	0	72	18	12
2017	SC-03	52	29	13	0	3	0	3	83	3	35
2017	SC-04	70	10	6	0	14	0	0	80	14	24
2017	SC-05	47	13	25	14	0	0	0	61	14	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	31	27	22	11	9	0	0	58	20	225
2019	SC-02	38	21	13	13	15	0	0	59	28	39
2019	SC-03	25	28	25	13	8	1	0	53	21	106
2019	SC-04	40	25	18	9	6	0	0	66	16	32
2019	SC-05	27	33	20	7	14	0	0	60	20	15
2018	SC	24	27	24	14	8	1	2	52	23	408
2018	SC-01	55	9	18	9	0	0	9	70	10	11
2018	SC-02	35	23	21	13	6	2	0	59	20	62
2018	SC-03	19	28	25	16	9	1	2	48	26	219
2018	SC-04	25	25	22	13	9	2	2	53	24	36
2018	SC-05	24	22	27	17	7	0	3	47	25	35
2017	SC	23	29	26	14	8	0	0	52	22	88
2017	SC-02	0	45	28	9	18	0	0	45	27	12
2017	SC-03	33	24	23	10	10	0	0	57	20	34
2017	SC-04	22	25	48	3	2	0	0	47	5	24
2017	SC-05	24	13	13	50	0	0	0	37	50	12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	35	33	17	9	4	2	0	70	13	225
2019	SC-02	45	24	21	11	0	0	0	68	11	38
2019	SC-03	29	39	18	8	4	1	1	69	13	106
2019	SC-04	34	41	9	3	9	3	0	78	13	32
2019	SC-05	47	14	20	13	0	6	0	65	14	15
2018	SC	30	33	22	8	4	1	1	64	13	408
2018	SC-01	36	36	9	18	0	0	0	73	18	11
2018	SC-02	41	25	23	10	2	0	0	66	11	61
2018	SC-03	28	35	21	8	4	1	2	65	12	219
2018	SC-04	24	48	12	6	10	0	0	72	16	37
2018	SC-05	37	22	28	9	4	0	0	59	13	35
2017	SC	30	33	19	9	7	2	0	64	16	88
2017	SC-02	54	18	10	9	9	0	0	72	18	12
2017	SC-03	26	37	20	10	7	0	0	63	17	34
2017	SC-04	49	25	4	3	19	0	0	74	22	24
2017	SC-05	12	37	38	13	0	0	0	49	13	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	39	31	16	9	4	1	1	71	13	225
2019	SC-02	54	26	5	8	5	3	0	82	13	39
2019	SC-03	33	38	17	8	2	2	1	73	10	106
2019	SC-04	31	34	16	12	6	0	0	66	19	32
2019	SC-05	34	13	33	13	7	0	0	47	20	15
2018	SC	29	34	20	10	4	1	2	65	14	408
2018	SC-01	45	27	18	9	0	0	0	73	9	11
2018	SC-02	33	30	18	13	5	2	0	63	18	61
2018	SC-03	30	33	21	6	5	1	3	66	11	219
2018	SC-04	25	43	17	12	3	0	0	68	15	37
2018	SC-05	25	25	26	19	7	0	0	49	25	35
2017	SC	30	33	21	9	4	3	0	65	13	88
2017	SC-02	36	45	10	9	0	0	0	81	9	12
2017	SC-03	33	27	23	7	7	3	0	62	14	34
2017	SC-04	32	25	34	5	5	0	0	56	10	24
2017	SC-05	25	39	12	24	0	0	0	64	24	12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	44	30	15	7	3	0	0	75	10	225
2019	SC-02	51	28	10	10	0	0	0	79	10	39
2019	SC-03	43	31	15	8	1	1	1	76	9	106
2019	SC-04	37	38	12	3	9	0	0	75	12	32
2019	SC-05	34	20	39	0	7	0	0	54	7	15
2018	SC	32	39	17	6	4	0	2	73	10	408
2018	SC-01	36	45	18	0	0	0	0	82	0	11
2018	SC-02	31	39	16	11	2	0	0	70	13	61
2018	SC-03	32	42	14	5	3	0	3	77	9	219
2018	SC-04	29	30	22	3	13	0	2	60	17	37
2018	SC-05	41	19	23	9	8	0	0	60	17	35
2017	SC	41	30	14	11	2	2	0	72	14	88
2017	SC-02	36	54	0	10	0	0	0	90	10	12
2017	SC-03	46	30	10	10	3	0	0	77	13	34
2017	SC-04	62	10	15	10	3	0	0	72	13	24
2017	SC-05	36	13	26	25	0	0	0	49	25	12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	40	30	16	8	5	0	70	14	226
2019	SC-02	44	28	8	15	5	0	72	21	39
2019	SC-03	37	34	20	6	3	1	71	9	106
2019	SC-04	34	34	12	13	6	0	69	19	32
2019	SC-05	40	13	20	7	20	0	53	27	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	50	33	10	3	2	1	1	85	5	224
2019	SC-02	67	23	8	3	0	0	0	90	3	39
2019	SC-03	45	42	7	3	1	2	1	89	4	106
2019	SC-04	48	35	10	3	3	0	0	84	6	31
2019	SC-05	41	26	20	7	7	0	0	67	14	15
2018	SC	42	36	14	4	1	0	2	80	6	407
2018	SC-01	73	27	0	0	0	0	0	100	0	11
2018	SC-02	45	39	10	5	2	0	0	84	6	62
2018	SC-03	44	37	11	5	1	0	3	83	6	219
2018	SC-04	37	34	21	3	0	3	3	75	3	35
2018	SC-05	36	27	28	3	7	0	0	63	9	35
2017	SC	49	26	14	5	2	2	2	78	8	88
2017	SC-02	63	28	0	9	0	0	0	91	9	12
2017	SC-03	60	24	10	3	3	0	0	83	7	34
2017	SC-04	55	6	20	3	2	0	14	71	6	24
2017	SC-05	14	50	36	0	0	0	0	64	0	12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	44	32	19	4	1	0	76	5	225
2019	SC-02	46	33	15	3	3	0	79	5	39
2019	SC-03	42	39	16	3	0	1	81	3	106
2019	SC-04	40	25	32	3	0	0	65	3	32
2019	SC-05	40	20	20	14	7	0	59	20	15
2018	SC	41	32	18	5	3	1	74	8	409
2018	SC-01	45	36	18	0	0	0	82	0	11
2018	SC-02	51	37	10	2	2	0	87	3	63
2018	SC-03	41	32	16	5	4	2	75	8	219
2018	SC-04	40	36	19	5	0	0	75	5	36
2018	SC-05	28	19	28	15	9	0	48	24	35
2017	SC	38	24	20	7	11	0	62	18	89
2017	SC-02	27	36	1	18	18	0	63	36	12
2017	SC-03	45	19	22	3	10	0	65	13	35
2017	SC-04	58	8	31	2	2	0	66	3	24
2017	SC-05	24	3	38	12	24	0	26	36	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	64	17	10	5	1	1	1	83	7	223
2019	SC-02	69	15	8	5	0	3	0	87	5	39
2019	SC-03	63	20	8	5	2	1	2	85	7	105
2019	SC-04	68	7	16	10	0	0	0	74	10	31
2019	SC-05	53	14	20	7	0	0	6	71	7	15
2018	SC	50	31	8	4	2	3	2	86	6	399
2018	SC-01	73	27	0	0	0	0	0	100	0	11
2018	SC-02	52	25	10	7	2	3	2	81	9	61
2018	SC-03	51	32	8	3	1	2	3	88	4	215
2018	SC-04	58	26	3	0	11	3	0	86	11	34
2018	SC-05	35	29	18	7	3	8	0	70	10	34

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	65	14	12	6	2	0	0	80	8	225
2019	SC-02	74	10	8	5	0	3	0	87	5	39
2019	SC-03	65	18	10	6	1	0	0	83	7	106
2019	SC-04	50	22	12	6	6	0	3	75	13	32
2019	SC-05	54	6	27	13	0	0	0	60	13	15
2018	SC	54	25	11	4	3	1	2	81	7	408
2018	SC-01	73	9	0	0	0	0	18	100	0	11
2018	SC-02	60	22	10	3	3	0	2	84	6	63
2018	SC-03	53	27	11	4	2	0	3	82	6	217
2018	SC-04	52	22	16	0	9	0	0	74	9	37
2018	SC-05	38	27	20	10	4	0	0	66	14	35
2017	SC	65	14	7	8	4	2	0	80	13	89
2017	SC-02	63	9	1	27	0	0	0	72	27	12
2017	SC-03	68	10	13	6	3	0	0	78	10	35
2017	SC-04	66	6	6	3	19	0	0	72	22	24
2017	SC-05	49	49	1	0	1	0	0	97	1	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	46	33	14	4	2	0	0	80	7	225
2019	SC-02	67	28	3	0	3	0	0	95	3	39
2019	SC-03	44	36	14	6	0	0	0	80	6	106
2019	SC-04	29	46	13	6	6	0	0	75	12	32
2019	SC-05	34	20	40	6	0	0	0	54	6	15
2018	SC	38	36	15	6	3	0	1	76	9	410
2018	SC-01	64	18	9	0	0	0	9	90	0	11
2018	SC-02	46	35	11	3	3	0	2	82	6	63
2018	SC-03	38	35	16	7	3	0	1	74	10	219
2018	SC-04	26	46	22	2	3	0	0	72	6	37
2018	SC-05	30	34	14	16	7	0	0	64	22	35
2017	SC	42	39	14	1	4	2	0	82	4	89
2017	SC-02	36	46	9	0	9	0	0	82	9	12
2017	SC-03	48	38	10	0	3	0	0	87	3	35
2017	SC-04	65	11	19	3	2	0	0	76	5	24
2017	SC-05	1	59	37	3	0	0	0	61	3	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	47	30	12	6	5	0	0	77	11	226
2019	SC-02	56	21	10	10	3	0	0	77	13	39
2019	SC-03	43	37	10	5	3	1	1	82	8	106
2019	SC-04	41	34	16	3	6	0	0	75	9	32
2019	SC-05	34	27	27	13	0	0	0	61	13	15
2018	SC	41	29	15	9	4	1	1	71	13	409
2018	SC-01	73	18	0	0	0	0	9	100	0	11
2018	SC-02	46	29	11	6	6	0	2	76	13	63
2018	SC-03	43	28	17	7	2	1	2	73	9	218
2018	SC-04	25	40	7	11	17	0	0	65	27	37
2018	SC-05	33	19	26	20	3	0	0	52	22	35
2017	SC	46	27	13	7	6	2	0	74	13	89
2017	SC-02	36	27	10	9	18	0	0	63	27	12
2017	SC-03	55	26	10	10	0	0	0	81	10	35
2017	SC-04	47	25	6	3	19	0	0	72	22	24
2017	SC-05	24	36	38	3	0	0	0	59	3	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	64	11	7	1	0	0	16	89	2	225
2019	SC-02	77	3	0	0	0	3	18	100	0	39
2019	SC-03	64	12	4	0	0	0	20	95	0	106
2019	SC-04	56	22	3	3	3	0	13	89	7	32
2019	SC-05	40	14	33	13	0	0	0	54	13	15
2018	SC	56	18	4	3	0	1	17	91	3	408
2018	SC-01	45	18	9	0	0	0	27	88	0	11
2018	SC-02	68	10	0	2	0	0	21	98	2	63
2018	SC-03	60	16	2	1	0	0	20	95	2	218
2018	SC-04	50	24	7	0	0	2	16	91	0	37
2018	SC-05	27	34	16	20	0	0	3	63	20	35
2017	SC	56	15	9	0	0	2	19	89	0	89
2017	SC-02	81	9	0	0	0	0	10	100	0	12
2017	SC-03	58	13	3	0	0	0	26	96	0	35
2017	SC-04	44	5	17	0	2	0	33	72	2	24
2017	SC-05	14	49	37	0	0	0	0	63	0	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	69	19	7	1	0	0	2	91	2	222
2019	SC-02	74	13	11	0	0	0	3	89	0	38
2019	SC-03	69	21	5	1	1	1	3	93	2	105
2019	SC-04	63	28	6	3	0	0	0	91	3	32
2019	SC-05	74	13	6	7	0	0	0	87	7	15
2018	SC	58	27	6	2	1	1	5	90	3	409
2018	SC-01	73	9	0	0	0	0	18	100	0	11
2018	SC-02	73	13	8	2	0	0	5	90	2	63
2018	SC-03	56	29	5	1	2	1	6	91	3	219
2018	SC-04	60	29	3	0	0	5	2	96	0	37
2018	SC-05	47	25	18	10	0	0	0	72	10	34
2017	SC	58	24	5	0	0	2	10	94	0	88
2017	SC-02	81	19	0	0	0	0	0	100	0	12
2017	SC-03	58	29	3	0	0	0	10	96	0	35
2017	SC-04	56	10	16	2	0	0	16	79	2	23
2017	SC-05	24	38	13	0	0	0	25	82	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	57	21	8	6	8	0	0	78	14	226
2019	SC-02	46	28	10	8	8	0	0	74	15	39
2019	SC-03	61	15	8	8	8	0	0	76	15	106
2019	SC-04	66	22	6	0	6	0	0	88	6	32
2019	SC-05	47	40	7	0	6	0	0	87	6	15
2018	SC	48	24	8	9	7	1	3	75	17	409
2018	SC-01	45	18	9	18	9	0	0	64	27	11
2018	SC-02	44	29	10	8	5	3	2	77	13	63
2018	SC-03	47	23	7	9	9	1	4	73	19	218
2018	SC-04	55	26	5	2	9	0	2	83	12	37
2018	SC-05	56	16	16	12	0	0	0	72	12	35
2017	SC	44	26	10	7	9	0	5	73	16	88
2017	SC-02	54	19	9	9	9	0	0	73	18	12
2017	SC-03	47	23	10	0	10	0	10	78	11	34
2017	SC-04	44	6	17	30	3	0	0	49	33	24
2017	SC-05	14	71	1	13	0	0	0	86	13	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	56	28	9	4	2	0	1	85	6	224
2019	SC-02	56	28	13	3	0	0	0	85	3	39
2019	SC-03	53	30	9	5	2	0	1	85	7	105
2019	SC-04	63	21	10	3	3	0	0	84	6	32
2019	SC-05	47	40	0	13	0	0	0	87	13	15
2018	SC	47	33	13	4	1	0	2	82	5	408
2018	SC-01	64	18	0	0	0	0	18	100	0	11
2018	SC-02	55	26	19	0	0	0	0	81	0	62
2018	SC-03	47	35	11	3	1	0	2	85	4	219
2018	SC-04	39	31	22	8	0	0	0	70	8	37
2018	SC-05	24	49	11	10	5	0	0	73	16	35
2017	SC	43	28	23	5	0	2	0	71	5	89
2017	SC-02	36	28	27	9	0	0	0	64	9	12
2017	SC-03	51	26	19	3	0	0	0	77	3	35
2017	SC-04	44	41	14	0	2	0	0	84	2	24
2017	SC-05	13	36	39	12	0	0	0	49	12	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	36	27	10	3	0	59	13	225
2019	SC-02	32	37	21	11	0	0	68	11	38
2019	SC-03	18	41	25	10	6	0	58	16	106
2019	SC-04	18	41	31	9	0	0	59	9	32
2019	SC-05	27	7	53	7	7	0	33	14	15
2018	SC	16	41	29	11	2	0	57	13	411
2018	SC-01	36	45	18	0	0	0	82	0	11
2018	SC-02	25	37	30	8	0	0	62	8	63
2018	SC-03	14	41	30	12	3	0	55	15	219
2018	SC-04	7	45	35	9	3	0	52	13	37
2018	SC-05	16	30	30	20	4	0	46	23	36
2017	SC	23	24	34	14	5	0	47	19	89
2017	SC-02	27	27	10	27	9	0	54	36	12
2017	SC-03	29	23	38	10	0	0	52	10	35
2017	SC-04	17	21	23	21	16	2	39	37	24
2017	SC-05	1	24	63	12	0	0	25	12	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	6	12	35	26	22	0	0	48	17	225
2019	SC-02	0	8	33	23	36	0	0	59	8	39
2019	SC-03	3	14	37	28	18	0	0	46	17	105
2019	SC-04	9	12	38	25	15	0	0	41	22	32
2019	SC-05	20	13	33	13	20	0	0	33	33	15
2018	SC	5	12	34	30	17	0	1	48	17	407
2018	SC-01	9	0	18	36	36	0	0	73	9	11
2018	SC-02	10	8	29	27	26	0	0	53	18	62
2018	SC-03	4	13	35	33	14	0	1	48	17	218
2018	SC-04	9	13	37	21	17	0	2	39	23	36
2018	SC-05	7	15	39	23	14	3	0	38	22	35
2017	SC	4	13	47	21	14	0	2	36	17	89
2017	SC-02	9	27	10	45	9	0	0	54	36	12
2017	SC-03	0	10	51	16	19	0	3	37	10	35
2017	SC-04	19	9	37	17	17	0	0	35	28	24
2017	SC-05	0	1	86	12	1	0	0	13	1	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	23	25	25	10	11	5	0	51	23	227
2019	SC-02	31	15	31	13	8	3	0	47	21	39
2019	SC-03	23	29	26	11	8	3	0	53	19	106
2019	SC-04	16	28	25	3	21	6	0	47	26	32
2019	SC-05	7	33	27	7	20	6	0	43	29	15
2018	SC	10	31	23	19	12	5	1	43	33	411
2018	SC-01	45	18	9	0	0	27	0	88	0	11
2018	SC-02	10	33	24	16	11	5	2	46	29	63
2018	SC-03	10	31	22	20	13	5	0	42	34	219
2018	SC-04	5	32	16	28	14	5	0	39	44	37
2018	SC-05	3	35	24	17	22	0	0	37	39	36
2017	SC	10	34	21	20	13	2	0	45	34	88
2017	SC-02	9	54	0	19	18	0	0	63	37	12
2017	SC-03	10	30	23	23	10	3	0	41	34	34
2017	SC-04	19	18	22	2	39	0	0	37	41	24
2017	SC-05	12	26	36	25	1	0	0	38	26	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	26	31	20	15	7	0	57	23	227
2019	SC-02	31	41	10	15	3	0	72	18	39
2019	SC-03	24	35	23	13	6	0	58	19	106
2019	SC-04	25	29	16	12	18	0	54	31	32
2019	SC-05	20	7	27	27	20	0	27	46	15
2018	SC	14	37	20	16	11	1	52	28	410
2018	SC-01	36	45	9	9	0	0	82	9	11
2018	SC-02	16	29	29	15	10	2	46	25	62
2018	SC-03	14	39	18	17	11	1	53	29	219
2018	SC-04	11	35	20	14	17	2	47	32	37
2018	SC-05	8	32	28	19	14	0	40	32	36
2017	SC	16	34	20	12	18	0	50	30	89
2017	SC-02	9	54	0	0	37	0	63	37	12
2017	SC-03	26	26	29	13	6	0	52	19	35
2017	SC-04	16	39	1	19	25	0	55	44	24
2017	SC-05	0	12	25	25	38	0	12	63	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	12	88	223
2019	SC-02	13	87	39
2019	SC-03	11	89	103
2019	SC-04	13	87	31
2019	SC-05	20	80	15
2017	SC	12	88	88
2017	SC-02	0	100	12
2017	SC-03	16	84	35
2014	SC	13	87	322
2014	SC-03	17	83	140
2014	SC-04	9	91	41
2014	SC-05	0	100	17

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	54	46	26
2019	SC-03	64	36	11
2017	SC	45	55	11
2014	SC	61	39	43
2014	SC-03	66	34	22

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	43	43	7	7	86	7	14
2014	SC	43	45	10	2	88	2	26
2014	SC-03	37	49	15	0	85	0	15

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	12	22	25	20	19	2	1	12	88	223
2019	SC-02	13	28	23	15	15	5	0	14	86	39
2019	SC-03	13	24	21	19	22	1	0	13	87	104
2019	SC-04	9	15	22	28	25	0	0	9	91	32
2019	SC-05	0	0	73	13	14	0	0	0	100	15
2018	SC	14	21	25	18	18	4	1	15	85	406
2018	SC-01	27	27	18	9	18	0	0	27	73	11
2018	SC-02	12	25	22	17	14	8	2	13	87	59
2018	SC-03	13	19	25	18	20	4	0	14	86	219
2018	SC-04	13	13	36	23	12	2	0	14	86	36
2018	SC-05	9	30	20	25	13	3	0	9	91	36
2017	SC	4	17	22	23	32	2	0	4	96	89
2017	SC-02	9	18	10	45	18	0	0	9	91	12
2017	SC-03	1	22	22	26	26	3	0	1	99	35
2017	SC-04	2	23	16	5	53	2	0	2	98	24
2017	SC-05	0	0	41	12	47	0	0	0	100	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	64	36	189
2019	SC-02	53	47	32
2019	SC-03	68	32	90
2019	SC-04	71	29	28
2019	SC-05	61	39	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	SC	35	65	187
2019	SC-02	38	63	32
2019	SC-03	38	62	87
2019	SC-04	21	79	28
2019	SC-05	20	80	15
2018	SC	27	73	323
2018	SC-02	32	68	47
2018	SC-03	22	78	175
2018	SC-04	19	81	30
2018	SC-05	37	63	32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	11	25	22	19	19	2	2	38	39	191
2019	SC-02	19	25	25	9	22	0	0	44	31	32
2019	SC-03	7	28	24	18	19	0	4	36	38	90
2019	SC-04	14	17	17	25	21	7	0	33	49	29
2019	SC-05	0	20	26	34	20	0	0	20	54	15
2018	SC	9	23	19	19	24	2	4	34	46	327
2018	SC-02	15	19	21	19	23	0	4	35	43	48
2018	SC-03	7	23	18	21	24	3	3	32	49	177
2018	SC-04	11	19	12	19	36	3	0	31	57	30
2018	SC-05	0	42	16	9	23	0	9	46	36	32
2017	SC	9	27	13	23	25	2	2	37	50	80
2017	SC-02	0	49	20	11	10	0	10	55	23	11
2017	SC-03	13	20	17	27	23	0	0	33	50	30
2017	SC-04	18	19	5	3	39	15	2	44	50	22
2017	SC-05	0	28	0	24	49	0	0	28	72	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	6	21	20	22	23	3	5	29	49	191
2019	SC-02	3	25	34	9	19	3	6	31	31	32
2019	SC-03	6	22	13	26	30	0	3	29	57	90
2019	SC-04	7	20	14	25	21	7	7	32	53	29
2019	SC-05	0	7	40	33	14	6	0	7	50	15
2018	SC	8	15	18	20	36	2	2	24	58	327
2018	SC-02	10	19	10	33	25	2	0	30	60	48
2018	SC-03	8	11	19	19	38	2	2	21	60	177
2018	SC-04	7	14	17	16	46	0	0	21	62	30
2018	SC-05	3	24	25	12	29	0	6	29	44	32
2017	SC	7	16	13	21	39	2	2	24	63	80
2017	SC-02	10	20	20	10	21	10	10	37	38	11
2017	SC-03	7	17	7	27	43	0	0	23	70	30
2017	SC-04	18	19	18	5	37	0	3	38	43	22
2017	SC-05	0	13	25	3	59	0	0	13	62	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	SC	32	18	18	11	14	2	5	53	27	227
2019	SC-02	35	20	15	10	10	5	5	61	22	40
2019	SC-03	30	17	19	11	17	2	4	49	30	105
2019	SC-04	44	13	22	6	16	0	0	56	22	32
2019	SC-05	20	14	33	20	14	0	0	33	33	15
2018	SC	25	18	18	13	14	5	7	49	31	406
2018	SC-01	64	18	9	0	9	0	0	82	9	11
2018	SC-02	24	19	21	11	11	10	3	50	26	62
2018	SC-03	21	20	16	16	13	4	9	47	34	215
2018	SC-04	19	16	25	17	17	0	6	37	36	37
2018	SC-05	39	8	21	5	15	5	5	53	23	36

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - SC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment