2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	31	40	4	20	5	0	71	25	96
2019	RO-03	26	36	7	28	3	0	62	31	58
2019	RO-04	32	42	0	16	11	0	74	26	19
2017	RO	28	42	4	14	11	0	71	25	117
2017	RO-03	33	40	4	14	9	0	73	23	78
2017	RO-04	23	36	5	14	23	0	59	37	22
2017	RO-05	18	59	0	14	9	0	77	23	12
2014	RO	13	39	10	27	11	0	52	38	128
2014	RO-03	15	35	10	28	12	0	50	39	71
2014	RO-04	0	41	6	34	19	0	41	53	32
2014	RO-05	16	56	16	11	0	0	73	11	19
2011	RO	28	43	5	14	9	0	72	23	698
2011	RO-02	29	58	2	9	2	0	88	11	65
2011	RO-03	25	37	5	21	12	0	62	33	209
2011	RO-04	26	39	8	14	12	0	66	26	153
2011	RO-05	34	51	1	9	4	0	86	13	72
2011	RO-06	10	73	0	8	10	0	83	17	12
2008	RO	40	45	4	8	4	0	84	11	1094
2008	RO-02	43	44	4	5	3	1	88	8	79
2008	RO-03	34	48	4	9	5	0	82	14	259
2008	RO-04	37	43	5	10	5	0	81	15	325
2008	RO-05	43	43	6	6	2	0	85	8	45

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	62	18	6	7	4	0	2	82	12	95
2019	RO-03	58	18	7	9	5	0	4	78	15	57
2019	RO-04	63	21	5	5	5	0	0	84	11	19
2017	RO	71	17	3	3	3	0	1	90	7	117
2017	RO-03	69	18	5	1	5	0	1	88	7	78
2017	RO-04	78	13	0	9	0	0	0	91	9	22
2017	RO-05	77	14	0	9	0	0	0	91	9	12
2014	RO	50	22	13	6	6	0	3	74	12	128
2014	RO-03	46	25	13	6	9	0	1	72	15	71
2014	RO-04	59	16	16	3	3	0	3	77	7	32
2014	RO-05	52	22	5	10	0	0	11	83	11	19
2011	RO	67	16	5	4	5	0	3	86	9	698
2011	RO-02	63	21	5	3	5	2	1	87	8	65
2011	RO-03	63	16	8	4	7	0	4	81	11	209
2011	RO-04	63	18	4	5	5	0	5	85	11	153
2011	RO-05	71	17	4	3	3	0	2	90	6	72
2011	RO-06	67	8	0	10	0	0	15	89	11	12
2008	RO	69	15	5	4	4	0	1	86	9	1093
2008	RO-02	66	18	5	8	4	0	0	84	11	79
2008	RO-03	72	12	7	3	5	0	1	85	8	258
2008	RO-04	70	16	4	3	4	0	2	88	8	325
2008	RO-05	58	28	3	6	3	0	2	88	9	45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	41	28	5	13	14	69	26	96
2019	RO-03	40	22	7	17	14	62	31	58
2019	RO-04	26	47	5	0	21	74	21	19
2017	RO	34	36	6	13	12	70	25	117
2017	RO-03	37	36	4	10	13	73	23	78
2017	RO-04	9	36	14	23	18	45	41	22
2017	RO-05	54	36	5	6	0	90	6	12
2014	RO	18	42	8	22	11	60	33	127
2014	RO-03	12	36	12	25	14	48	40	71
2014	RO-04	25	37	0	28	9	62	38	32
2014	RO-05	23	74	0	3	0	97	3	18
2011	RO	43	34	7	8	7	77	16	697
2011	RO-02	55	31	6	8	0	86	8	64
2011	RO-03	34	27	12	13	13	62	26	210
2011	RO-04	38	41	6	6	8	80	14	153
2011	RO-05	50	30	8	7	5	80	12	72
2011	RO-06	40	42	0	8	10	83	17	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	26	37	11	18	9	0	0	63	27	94
2019	RO-03	25	33	12	19	11	0	0	58	30	57
2019	RO-04	16	37	16	21	11	0	0	53	32	19
2018	RO	23	40	6	21	9	0	0	64	30	125
2018	RO-03	26	34	5	23	12	0	0	60	35	82
2018	RO-04	0	61	9	26	4	0	0	61	30	23
2018	RO-05	40	40	13	7	0	0	0	80	7	15
2017	RO	19	38	13	17	12	0	0	57	30	116
2017	RO-03	22	39	9	17	13	0	0	61	30	77
2017	RO-04	18	17	23	23	18	0	0	36	41	22
2017	RO-05	9	68	14	9	0	0	0	77	9	12
2014	RO	8	44	13	19	17	0	0	51	36	128
2014	RO-03	9	33	13	22	23	0	0	43	45	71
2014	RO-04	6	51	9	18	16	0	0	57	34	32
2014	RO-05	0	73	16	11	0	0	0	73	11	19
2011	RO	24	34	18	14	7	0	2	60	22	699
2011	RO-02	33	35	15	9	2	0	6	72	12	65
2011	RO-03	17	35	17	18	10	1	2	54	29	210
2011	RO-04	18	35	19	21	7	0	1	54	28	153
2011	RO-05	32	40	13	11	4	0	0	72	15	72
2011	RO-06	35	25	15	25	0	0	0	60	25	12
2008	RO	24	41	17	10	5	0	3	67	16	1095
2008	RO-02	24	48	15	9	1	1	1	74	10	79
2008	RO-03	22	43	11	12	12	0	1	65	24	259
2008	RO-04	21	40	18	13	5	0	3	63	19	325
2008	RO-05	37	45	6	6	0	0	6	87	6	45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	40	31	10	9	9	71	19	96
2019	RO-03	34	24	12	14	16	59	29	58
2019	RO-04	21	58	16	5	0	79	5	19
2017	RO	33	33	12	13	9	66	22	117
2017	RO-03	32	30	14	15	9	61	24	78
2017	RO-04	28	40	9	9	14	68	23	22
2017	RO-05	45	37	9	9	0	82	9	12
2014	RO	25	37	12	14	11	62	26	128
2014	RO-03	14	33	17	20	16	47	36	71
2014	RO-04	28	46	3	13	9	75	22	32
2014	RO-05	52	43	5	0	0	95	0	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	31	20	14	15	18	1	1	52	34	94
2019	RO-03	25	14	12	16	30	2	2	40	47	57
2019	RO-04	44	17	22	17	0	0	0	61	17	18
2018	RO	19	25	17	18	20	0	1	44	38	124
2018	RO-03	16	25	20	16	22	0	1	41	39	81
2018	RO-04	13	25	13	25	25	0	0	38	50	24
2018	RO-05	40	27	13	13	7	0	0	67	20	15
2017	RO	24	25	19	13	20	0	0	48	33	117
2017	RO-03	20	21	19	17	23	0	0	41	40	78
2017	RO-04	18	31	23	9	18	0	0	49	28	22
2017	RO-05	50	27	14	0	9	0	0	77	9	12
2014	RO	16	27	20	13	22	0	1	44	36	128
2014	RO-03	14	22	17	16	30	0	1	36	47	71
2014	RO-04	16	35	16	15	19	0	0	51	34	32
2014	RO-05	16	41	32	5	5	0	0	57	11	19
2011	RO	29	34	16	11	9	0	1	64	20	698
2011	RO-02	37	32	19	11	0	0	2	70	11	65
2011	RO-03	24	32	16	14	14	0	0	56	28	210
2011	RO-04	25	36	16	12	11	0	1	61	23	153
2011	RO-05	29	48	10	9	4	0	0	78	13	72
2011	RO-06	33	25	33	10	0	0	0	58	10	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	41	38	7	8	5	79	14	95
2019	RO-03	40	39	5	9	7	79	16	57
2019	RO-04	42	32	16	11	0	74	11	19
2018	RO	34	37	12	10	6	72	16	125
2018	RO-03	35	40	9	7	9	76	16	82
2018	RO-04	26	26	26	17	4	52	22	23
2018	RO-05	47	33	13	7	0	80	7	15
2017	RO	28	48	12	10	3	76	12	117
2017	RO-03	33	43	12	9	3	77	12	78
2017	RO-04	14	59	9	14	5	72	18	22
2017	RO-05	18	64	9	9	0	82	9	12
2014	RO	24	49	13	5	10	72	15	128
2014	RO-03	24	42	16	9	10	65	19	71
2014	RO-04	28	54	3	0	15	82	15	32
2014	RO-05	16	63	16	0	5	79	5	19
2011	RO	41	39	9	6	4	81	10	699
2011	RO-02	45	31	16	8	2	75	9	65
2011	RO-03	40	43	6	7	4	83	10	210
2011	RO-04	37	41	9	6	7	78	13	153
2011	RO-05	44	44	5	5	1	88	6	72
2011	RO-06	48	25	27	0	0	73	0	12
2008	RO	44	42	8	4	2	86	6	1089
2008	RO-02	47	37	11	5	0	84	5	79
2008	RO-03	36	48	9	3	3	84	6	257
2008	RO-04	44	41	8	5	2	85	7	323
2008	RO-05	37	44	12	6	0	81	6	45

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	15	28	19	22	17	0	43	39	96
2019	RO-03	16	28	16	17	24	0	43	41	58
2019	RO-04	5	26	26	37	5	0	32	42	19
2018	RO	15	24	19	24	18	0	38	42	126
2018	RO-03	13	23	21	23	20	0	37	43	82
2018	RO-04	8	17	13	33	29	0	25	63	24
2018	RO-05	33	27	20	20	0	0	60	20	15
2017	RO	13	22	27	17	20	0	35	38	116
2017	RO-03	16	22	23	20	20	0	38	39	77
2017	RO-04	9	13	23	23	32	0	22	55	22
2017	RO-05	9	36	41	0	9	5	47	9	12
2014	RO	11	26	13	21	29	0	37	49	128
2014	RO-03	4	19	18	22	37	0	23	59	71
2014	RO-04	16	35	3	22	24	0	51	46	32
2014	RO-05	27	35	5	21	11	0	63	32	19
2011	RO	16	36	16	16	15	0	53	32	699
2011	RO-02	16	47	19	15	3	0	63	18	65
2011	RO-03	15	34	13	16	22	0	49	38	210
2011	RO-04	12	31	17	24	16	0	44	40	153
2011	RO-05	20	42	21	13	5	0	62	18	72
2011	RO-06	15	50	8	19	8	0	65	27	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	41	11	15	4	71	19	95
2019	RO-03	34	28	14	17	7	62	24	58
2019	RO-04	26	53	5	16	0	79	16	19
2018	RO	26	47	11	13	3	73	16	125
2018	RO-03	24	43	16	12	5	67	17	82
2018	RO-04	26	57	0	17	0	83	17	23
2018	RO-05	33	53	0	13	0	87	13	15
2017	RO	26	40	14	14	6	66	20	117
2017	RO-03	28	42	10	14	5	70	19	78
2017	RO-04	32	17	23	14	14	49	28	22
2017	RO-05	9	59	14	18	0	68	18	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	45	35	7	6	5	1	0	81	12	96
2019	RO-03	47	24	10	10	7	2	0	72	18	58
2019	RO-04	42	53	5	0	0	0	0	95	0	19
2018	RO	40	40	11	5	3	1	0	81	8	126
2018	RO-03	38	38	13	5	5	1	0	77	10	82
2018	RO-04	42	42	13	4	0	0	0	83	4	24
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	33	46	14	3	3	0	0	79	7	117
2017	RO-03	39	40	14	4	4	0	0	78	8	78
2017	RO-04	28	49	14	5	5	0	0	77	9	22
2017	RO-05	23	77	0	0	0	0	0	100	0	12
2014	RO	27	33	17	13	8	2	1	62	21	128
2014	RO-03	22	27	22	17	9	1	1	51	27	71
2014	RO-04	32	38	6	13	8	3	0	72	22	32
2014	RO-05	41	37	16	0	5	0	0	78	5	19
2011	RO	35	39	11	8	6	1	0	74	14	699
2011	RO-02	34	35	14	12	3	2	0	70	16	65
2011	RO-03	32	36	17	8	7	0	0	68	15	210
2011	RO-04	35	41	7	11	5	1	0	77	16	153
2011	RO-05	36	49	6	4	4	1	0	86	8	72
2011	RO-06	15	75	0	0	10	0	0	90	10	12
2008	RO	47	38	8	4	2	0	0	86	6	1095
2008	RO-02	52	35	4	4	5	0	0	87	9	79
2008	RO-03	41	40	12	4	3	1	0	81	7	259
2008	RO-04	48	38	8	3	2	0	0	87	5	325
2008	RO-05	54	34	10	2	0	0	0	88	2	45

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	22	19	17	16	49	32	96
2019	RO-03	24	19	17	17	22	43	40	58
2019	RO-04	21	32	26	21	0	53	21	19
2018	RO	17	38	10	19	16	55	35	126
2018	RO-03	17	35	7	23	17	52	40	82
2018	RO-04	8	38	13	21	21	46	42	24
2018	RO-05	33	40	20	0	7	73	7	15
2017	RO	13	36	21	19	12	48	31	117
2017	RO-03	15	31	18	22	14	46	36	78
2017	RO-04	5	40	28	14	14	45	28	22
2017	RO-05	14	59	18	9	0	73	9	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	57	27	9	2	4	84	6	96
2019	RO-03	53	29	9	2	7	83	9	58
2019	RO-04	53	32	16	0	0	84	0	19
2018	RO	51	37	5	3	4	88	7	125
2018	RO-03	51	39	1	4	5	90	9	82
2018	RO-04	46	29	17	4	4	75	8	24
2018	RO-05	53	40	7	0	0	93	0	15
2017	RO	54	35	9	1	2	89	3	115
2017	RO-03	55	33	8	1	3	88	4	76
2017	RO-04	55	26	18	0	0	82	0	22
2017	RO-05	45	55	0	0	0	100	0	12
2014	RO	49	30	14	5	2	79	7	128
2014	RO-03	45	29	17	4	4	74	9	71
2014	RO-04	57	22	12	9	0	79	9	32
2014	RO-05	46	48	5	0	0	95	0	19
2011	RO	67	26	4	2	1	93	3	700
2011	RO-02	62	31	6	2	0	92	2	65
2011	RO-03	61	29	5	4	1	91	4	210
2011	RO-04	67	26	4	1	1	93	3	153
2011	RO-05	68	28	1	1	1	96	3	72
2011	RO-06	58	42	0	0	0	100	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	24	29	11	18	17	0	1	54	35	96
2019	RO-03	19	19	14	22	24	0	2	39	47	58
2019	RO-04	21	47	16	11	5	0	0	68	16	19
2018	RO	19	30	14	15	22	0	0	49	37	125
2018	RO-03	14	27	14	20	26	0	0	41	46	81
2018	RO-04	13	38	13	13	25	0	0	50	38	24
2018	RO-05	60	27	13	0	0	0	0	87	0	15
2017	RO	18	29	15	19	17	0	1	47	37	116
2017	RO-03	14	28	16	20	21	0	1	43	41	77
2017	RO-04	23	26	9	23	18	0	0	49	41	22
2017	RO-05	32	41	18	9	0	0	0	73	9	12
2014	RO	11	27	9	20	33	0	0	38	53	128
2014	RO-03	8	19	11	22	40	0	0	27	63	71
2014	RO-04	6	32	6	22	34	0	0	38	56	32
2014	RO-05	27	52	0	10	11	0	0	79	21	19
2011	RO	24	33	10	16	15	1	0	58	32	700
2011	RO-02	36	39	11	9	3	2	0	76	13	65
2011	RO-03	21	25	11	18	23	1	1	46	42	210
2011	RO-04	19	35	14	19	13	1	0	54	32	153
2011	RO-05	32	41	7	13	8	0	0	73	21	72
2011	RO-06	17	58	25	0	0	0	0	75	0	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	27	11	18	17	0	54	34	96
2019	RO-03	21	21	12	22	24	0	41	47	58
2019	RO-04	32	32	11	16	11	0	63	26	19
2018	RO	20	29	16	16	18	1	49	34	125
2018	RO-03	15	29	17	17	21	1	44	38	82
2018	RO-04	13	30	17	17	22	0	43	39	23
2018	RO-05	47	27	13	13	0	0	73	13	15
2017	RO	20	26	22	18	12	1	47	30	116
2017	RO-03	14	27	22	20	16	1	42	36	77
2017	RO-04	32	22	23	14	9	0	54	23	22
2017	RO-05	36	36	6	23	0	0	72	23	12
2014	RO	18	25	15	18	25	0	43	43	128
2014	RO-03	9	20	19	18	33	0	30	51	71
2014	RO-04	16	28	13	22	21	0	44	43	32
2014	RO-05	41	38	0	16	5	0	79	21	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	32	12	9	16	0	0	63	25	95
2019	RO-03	29	29	9	10	22	0	0	59	33	58
2019	RO-04	22	39	22	17	0	0	0	61	17	18
2018	RO	22	34	18	12	13	0	1	56	25	126
2018	RO-03	17	34	20	15	13	0	1	52	28	82
2018	RO-04	17	33	21	8	21	0	0	50	29	24
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	23	33	21	12	10	0	1	57	22	116
2017	RO-03	25	26	26	12	10	0	1	51	22	77
2017	RO-04	14	49	9	14	14	0	0	63	28	22
2017	RO-05	36	41	9	14	0	0	0	77	14	12
2014	RO	15	33	23	12	17	0	0	47	29	128
2014	RO-03	12	33	21	15	19	0	0	45	34	71
2014	RO-04	16	28	19	13	24	0	0	44	37	32
2014	RO-05	19	38	37	5	0	0	0	57	5	19
2011	RO	26	37	15	12	7	1	2	65	20	695
2011	RO-02	34	40	14	5	2	2	3	78	7	64
2011	RO-03	25	33	16	16	9	1	1	59	25	210
2011	RO-04	19	38	19	14	10	1	1	57	24	153
2011	RO-05	34	44	16	5	1	0	0	78	6	71
2011	RO-06	35	42	15	8	0	0	0	77	8	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	49	29	9	8	4	0	78	13	96
2019	RO-03	43	31	10	9	7	0	74	16	58
2019	RO-04	47	37	5	11	0	0	84	11	19
2018	RO	41	36	8	10	5	1	77	15	126
2018	RO-03	43	34	6	11	6	0	77	17	82
2018	RO-04	25	38	17	13	4	4	65	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	40	34	16	5	5	0	74	10	116
2017	RO-03	44	27	17	7	5	0	71	12	77
2017	RO-04	28	49	9	5	9	0	77	14	22
2017	RO-05	36	50	14	0	0	0	86	0	12
2014	RO	32	39	14	10	5	1	72	14	128
2014	RO-03	22	44	15	12	6	1	67	18	71
2014	RO-04	51	28	6	9	5	0	79	15	32
2014	RO-05	33	41	21	5	0	0	74	5	19
2011	RO	45	42	6	6	2	0	87	8	699
2011	RO-02	54	34	6	5	2	0	88	6	65
2011	RO-03	45	42	4	8	0	0	87	9	210
2011	RO-04	34	47	8	7	2	0	82	10	153
2011	RO-05	47	47	3	2	1	0	94	4	72
2011	RO-06	58	42	0	0	0	0	100	0	12
2008	RO	51	37	7	3	2	0	88	5	1095
2008	RO-02	57	29	10	4	0	0	86	4	79
2008	RO-03	46	40	7	4	3	0	86	8	259
2008	RO-04	51	37	7	3	2	0	88	5	325
2008	RO-05	42	46	7	5	0	0	88	5	45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	49	21	8	3	5	0	13	81	10	95
2019	RO-03	57	14	3	3	3	0	19	87	9	58
2019	RO-04	26	42	16	5	5	0	5	72	11	19
2018	RO	55	18	11	3	1	0	12	83	5	126
2018	RO-03	65	12	6	1	0	0	16	91	1	82
2018	RO-04	38	29	21	4	0	0	8	73	5	24
2018	RO-05	33	33	20	13	0	0	0	67	13	15
2017	RO	53	22	8	4	2	0	11	84	7	117
2017	RO-03	63	19	5	0	0	0	13	94	0	78
2017	RO-04	37	28	13	9	5	0	9	71	15	22
2017	RO-05	27	18	19	27	0	0	9	49	29	12
2014	RO	42	27	15	1	1	1	14	81	2	128
2014	RO-03	55	16	7	0	0	1	20	91	0	71
2014	RO-04	37	28	25	0	3	0	6	70	3	32
2014	RO-05	10	54	25	5	0	0	5	68	6	19
2011	RO	25	34	17	11	8	0	4	62	20	699
2011	RO-02	20	42	20	10	6	0	2	63	17	65
2011	RO-03	44	26	14	6	3	0	7	75	10	210
2011	RO-04	15	44	16	15	9	0	1	60	24	152
2011	RO-05	20	34	20	14	9	0	3	55	24	72
2011	RO-06	8	58	17	0	17	0	0	65	17	12
2008	RO	19	31	23	15	9	0	3	52	24	1094
2008	RO-02	17	41	22	14	4	1	1	59	18	78
2008	RO-03	34	27	21	8	4	0	6	65	12	259
2008	RO-04	16	32	25	16	8	0	3	49	25	325
2008	RO-05	6	53	21	11	8	0	0	59	20	45

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	16	21	34	18	9	0	2	28	38	95
2019	RO-03	19	19	32	16	11	0	4	27	40	57
2019	RO-04	11	32	26	16	16	0	0	32	42	19
2018	RO	11	23	32	15	18	1	2	33	34	125
2018	RO-03	7	23	27	16	22	1	2	40	32	81
2018	RO-04	13	17	50	13	8	0	0	21	29	24
2018	RO-05	13	33	33	13	7	0	0	20	47	15
2017	RO	15	11	27	22	16	2	7	42	29	117
2017	RO-03	14	9	26	26	18	3	5	47	25	78
2017	RO-04	23	8	23	18	18	0	9	40	34	22
2017	RO-05	0	36	27	14	9	0	14	27	42	12
2014	RO	10	31	30	19	7	1	2	26	42	127
2014	RO-03	4	24	32	24	11	1	3	36	30	71
2014	RO-04	25	30	25	16	3	0	0	19	56	32
2014	RO-05	0	57	32	11	0	0	0	11	57	19
2011	RO	20	29	28	15	5	1	3	21	50	696
2011	RO-02	11	31	34	15	6	0	3	22	43	65
2011	RO-03	18	23	26	17	10	1	6	28	43	210
2011	RO-04	23	34	24	15	2	0	2	18	58	151
2011	RO-05	15	30	35	17	3	0	0	20	45	72
2011	RO-06	19	40	33	8	0	0	0	8	60	12
2008	RO	7	24	36	22	8	0	3	31	32	1092
2008	RO-02	6	23	35	23	11	0	1	35	29	79
2008	RO-03	4	24	35	21	11	0	5	33	30	259
2008	RO-04	6	28	35	23	7	0	1	31	34	325
2008	RO-05	10	25	32	25	7	0	0	33	35	44

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	16	30	24	17	12	1	0	29	46	94
2019	RO-03	14	32	20	18	14	2	0	33	47	56
2019	RO-04	21	26	37	11	5	0	0	16	47	19
2018	RO	21	19	29	15	12	2	2	28	42	125
2018	RO-03	20	19	30	14	14	2	2	29	40	81
2018	RO-04	21	25	29	21	4	0	0	25	46	24
2018	RO-05	20	20	33	20	7	0	0	27	40	15
2017	RO	17	23	27	12	15	3	2	28	43	117
2017	RO-03	18	21	24	14	20	1	1	35	40	78
2017	RO-04	23	18	32	9	5	8	5	16	47	22
2017	RO-05	0	36	41	9	0	9	5	10	42	12
2014	RO	26	37	24	8	2	2	1	11	65	127
2014	RO-03	26	28	28	9	4	3	1	14	56	71
2014	RO-04	40	38	16	6	0	0	0	6	78	32
2014	RO-05	3	70	16	11	0	0	0	11	73	19
2011	RO	23	27	27	12	6	2	2	19	53	698
2011	RO-02	23	29	20	7	8	9	3	17	60	65
2011	RO-03	19	26	27	14	9	3	3	24	47	210
2011	RO-04	28	26	30	11	4	0	1	16	54	152
2011	RO-05	14	28	38	13	7	0	0	20	42	72
2011	RO-06	8	42	35	8	0	0	8	8	54	12
2008	RO	9	17	29	28	12	2	3	42	28	1093
2008	RO-02	5	15	14	32	24	4	6	62	23	79
2008	RO-03	11	17	30	27	11	0	3	40	29	259
2008	RO-04	8	19	32	26	12	2	1	39	27	325
2008	RO-05	6	17	33	27	16	2	0	44	23	44

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	12	22	21	17	16	6	6	37	39	95
2019	RO-03	9	18	25	11	23	9	7	40	31	57
2019	RO-04	11	37	16	16	11	5	5	29	53	19
2018	RO	15	14	26	17	13	4	11	36	34	124
2018	RO-03	13	14	23	15	16	6	14	39	33	80
2018	RO-04	8	17	42	25	4	0	4	30	26	24
2018	RO-05	27	13	27	20	7	0	7	29	43	15
2017	RO	6	12	27	17	15	2	20	41	24	117
2017	RO-03	8	6	27	15	20	1	22	47	18	78
2017	RO-04	5	18	18	23	5	8	23	40	33	22
2017	RO-05	0	32	41	18	0	0	9	20	35	12
2014	RO	25	27	20	13	6	1	7	21	57	128
2014	RO-03	19	30	18	14	8	1	10	25	55	71
2014	RO-04	30	22	22	16	6	0	3	23	54	32
2014	RO-05	41	21	22	11	0	0	5	12	65	19
2011	RO	22	25	25	14	7	2	6	23	50	695
2011	RO-02	17	17	30	15	9	3	9	28	39	65
2011	RO-03	16	18	23	18	10	4	11	33	40	209
2011	RO-04	21	31	25	13	5	0	5	19	55	152
2011	RO-05	20	28	31	17	3	0	1	20	48	70
2011	RO-06	27	25	23	8	0	10	8	9	63	12
2008	RO	15	24	30	17	9	2	4	27	41	1093
2008	RO-02	13	24	27	16	13	3	5	32	40	79
2008	RO-03	13	18	32	17	10	3	8	30	35	259
2008	RO-04	17	25	30	17	9	1	1	27	43	325
2008	RO-05	10	23	26	27	13	0	2	40	33	45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	5	4	19	26	23	1	21	64	12	95
2019	RO-03	2	5	11	21	32	0	30	75	10	57
2019	RO-04	11	0	32	32	11	5	11	50	13	19
2018	RO	5	6	12	35	23	1	18	71	13	124
2018	RO-03	3	5	8	30	29	1	25	80	10	80
2018	RO-04	4	4	25	50	8	0	8	64	9	24
2018	RO-05	7	13	20	47	13	0	0	60	20	15
2017	RO	4	6	18	20	25	3	23	62	14	117
2017	RO-03	5	3	13	19	31	1	28	71	11	78
2017	RO-04	5	9	17	23	18	5	23	57	19	22
2017	RO-05	0	18	36	23	14	9	0	41	20	12
2014	RO	10	10	27	25	12	2	14	44	24	125
2014	RO-03	10	9	14	26	18	4	19	57	24	71
2014	RO-04	15	7	33	29	7	0	10	40	24	31
2014	RO-05	3	22	48	22	0	0	5	23	26	19
2011	RO	8	12	31	28	11	2	9	43	23	696
2011	RO-02	6	11	26	30	20	3	4	54	18	65
2011	RO-03	6	9	22	29	13	3	17	53	19	209
2011	RO-04	9	14	35	27	9	1	6	39	24	152
2011	RO-05	5	25	37	30	3	0	0	32	31	72
2011	RO-06	0	10	50	17	8	0	15	30	11	12
2008	RO	4	14	34	30	12	0	6	44	20	1090
2008	RO-02	1	16	32	24	25	0	1	50	18	79
2008	RO-03	2	10	29	28	17	0	14	52	14	258
2008	RO-04	6	16	37	31	8	0	2	40	22	322
2008	RO-05	7	21	35	18	17	0	2	36	28	44

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	18	22	9	18	0	1	28	50	95
2019	RO-03	35	12	21	9	23	0	0	32	47	57
2019	RO-04	32	42	16	5	5	0	0	11	74	19
2018	RO	24	24	21	19	9	2	2	29	50	125
2018	RO-03	25	22	19	20	11	1	2	32	49	81
2018	RO-04	21	33	33	8	4	0	0	13	54	24
2018	RO-05	13	27	20	33	0	7	0	36	43	15
2017	RO	28	17	20	16	11	2	6	29	49	116
2017	RO-03	26	13	21	19	14	1	6	36	42	78
2017	RO-04	43	19	18	10	5	0	5	15	66	21
2017	RO-05	0	45	23	9	9	9	5	21	52	12
2014	RO	32	29	19	15	4	1	1	19	61	127
2014	RO-03	29	23	22	16	8	1	1	25	53	71
2014	RO-04	43	28	13	16	0	0	0	16	72	32
2014	RO-05	25	43	22	11	0	0	0	11	67	19
2011	RO	26	20	26	16	7	1	4	24	49	697
2011	RO-02	12	25	29	17	6	4	6	26	41	65
2011	RO-03	25	17	22	19	9	1	6	31	46	210
2011	RO-04	31	26	26	12	3	1	1	15	59	152
2011	RO-05	20	23	36	18	3	0	0	21	43	72
2011	RO-06	17	15	35	17	0	0	15	20	39	12
2008	RO	13	25	29	19	10	1	3	30	40	1089
2008	RO-02	9	14	16	28	23	5	5	56	25	79
2008	RO-03	12	24	30	18	12	0	4	31	37	256
2008	RO-04	15	28	29	19	6	0	2	26	44	323
2008	RO-05	9	19	45	13	12	2	0	25	29	45

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	24	20	15	7	3	1	23	56	95
2019	RO-03	26	23	16	18	12	5	0	31	52	57
2019	RO-04	42	32	26	0	0	0	0	0	74	19
2018	RO	26	24	28	14	5	2	2	20	51	126
2018	RO-03	28	24	22	15	7	2	1	23	54	82
2018	RO-04	21	29	33	13	0	0	4	13	52	24
2018	RO-05	20	20	47	13	0	0	0	13	40	15
2017	RO	19	23	27	13	11	3	5	26	45	117
2017	RO-03	19	22	26	14	13	3	4	29	44	78
2017	RO-04	18	23	28	9	9	4	9	21	47	22
2017	RO-05	18	27	14	18	9	9	5	31	52	12
2014	RO	11	17	32	23	13	2	2	38	29	127
2014	RO-03	13	13	29	22	17	4	3	41	28	71
2014	RO-04	8	19	32	25	16	0	0	41	27	32
2014	RO-05	8	26	38	22	0	0	5	23	37	19
2011	RO	6	12	23	30	19	3	6	54	20	696
2011	RO-02	5	12	24	20	23	7	8	52	20	65
2011	RO-03	7	10	19	28	26	2	8	60	19	210
2011	RO-04	7	10	34	28	17	1	3	47	18	152
2011	RO-05	1	17	24	41	14	1	2	57	19	72
2011	RO-06	0	0	35	40	0	0	25	54	0	12
2008	RO	5	11	24	32	21	2	5	57	17	1087
2008	RO-02	5	4	18	33	27	8	6	69	10	79
2008	RO-03	5	12	25	28	23	3	5	55	18	258
2008	RO-04	5	8	25	32	25	0	4	60	14	323
2008	RO-05	2	25	20	39	13	0	0	52	27	44

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	12	20	32	16	13	2	5	31	34	94
2019	RO-03	12	16	25	19	18	4	7	41	31	57
2019	RO-04	6	33	39	6	11	0	6	18	41	18
2018	RO	16	14	28	18	14	2	8	35	33	125
2018	RO-03	16	11	25	21	15	1	11	41	31	81
2018	RO-04	13	13	38	13	13	8	4	29	29	24
2018	RO-05	7	33	40	13	7	0	0	20	40	15
2017	RO	14	18	26	20	6	3	13	31	38	117
2017	RO-03	13	13	27	23	7	3	14	37	31	78
2017	RO-04	14	23	23	14	5	8	14	24	47	22
2017	RO-05	14	50	9	18	0	0	9	20	71	12
2014	RO	18	27	30	10	6	2	6	18	49	127
2014	RO-03	16	22	28	12	9	4	9	25	43	71
2014	RO-04	24	35	22	13	3	0	3	16	61	32
2014	RO-05	14	37	44	0	0	0	5	0	54	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	22	26	15	9	23	51	94
2019	RO-03	32	25	21	14	7	21	57	56
2019	RO-04	21	26	42	5	5	11	47	19

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	64	10	8	5	3	0	9	82	9	96
2019	RO-03	62	9	10	3	2	0	14	82	6	58
2019	RO-04	63	5	11	5	11	0	5	72	17	19
2017	RO	53	15	15	1	3	1	12	78	5	117
2017	RO-03	52	14	15	0	4	1	13	78	4	78
2017	RO-04	51	13	14	0	5	0	18	77	6	22
2017	RO-05	68	14	9	9	0	0	0	82	9	12
2014	RO	52	10	12	3	6	2	14	74	11	128
2014	RO-03	42	12	12	1	12	3	19	68	17	71
2014	RO-04	68	6	13	3	0	0	9	83	3	32
2014	RO-05	57	16	11	5	0	0	11	83	5	19
2011	RO	64	12	7	3	6	1	8	83	10	696
2011	RO-02	72	14	4	5	2	2	2	89	7	64
2011	RO-03	59	13	5	4	8	1	10	81	13	210
2011	RO-04	61	12	8	4	6	0	9	81	11	153
2011	RO-05	69	9	9	2	5	0	7	83	8	72
2011	RO-06	50	25	0	10	0	0	15	89	11	12
2008	RO	60	12	6	6	6	1	8	79	14	1094
2008	RO-02	63	14	5	5	10	0	3	79	16	79
2008	RO-03	63	9	6	6	6	1	8	80	13	258
2008	RO-04	58	11	5	7	9	1	9	77	18	325
2008	RO-05	59	18	5	5	4	0	9	85	9	45

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	22	19	17	16	4	1	46	34	96
2019	RO-03	16	21	14	22	21	7	0	39	46	58
2019	RO-04	11	26	37	11	11	0	5	39	22	19
2018	RO	11	26	24	22	15	1	1	38	37	126
2018	RO-03	9	22	27	24	17	0	1	31	42	82
2018	RO-04	4	33	21	21	21	0	0	38	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	11	21	22	25	18	3	0	33	44	117
2017	RO-03	10	16	23	28	19	3	0	27	49	78
2017	RO-04	5	26	18	23	28	0	0	31	51	22
2017	RO-05	28	27	18	18	0	9	0	61	20	12
2014	RO	10	32	19	17	18	2	1	44	37	128
2014	RO-03	8	20	25	21	20	4	1	30	43	71
2014	RO-04	9	40	6	16	28	0	0	49	44	32
2014	RO-05	22	52	16	10	0	0	0	74	10	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	27	19	11	13	1	0	57	24	96
2019	RO-03	24	26	19	12	17	2	0	51	30	58
2019	RO-04	21	26	32	21	0	0	0	47	21	19
2018	RO	26	35	13	16	10	0	0	61	26	124
2018	RO-03	20	37	14	19	11	0	0	57	30	81
2018	RO-04	35	30	13	9	13	0	0	65	22	23
2018	RO-05	47	33	7	13	0	0	0	80	13	15
2017	RO	23	35	13	15	13	1	0	58	29	117
2017	RO-03	23	27	13	19	17	1	0	51	36	78
2017	RO-04	18	45	14	14	9	0	0	63	23	22
2017	RO-05	37	54	9	0	0	0	0	91	0	12
2014	RO	23	28	17	18	13	1	1	52	31	128
2014	RO-03	17	23	18	22	17	1	1	41	41	71
2014	RO-04	22	38	15	16	9	0	0	60	25	32
2014	RO-05	44	25	16	11	5	0	0	68	16	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	38	10	17	6	0	67	23	94
2019	RO-03	25	32	16	21	7	0	56	28	57
2019	RO-04	26	53	0	16	5	0	79	21	19
2018	RO	27	46	11	13	3	0	73	16	126
2018	RO-03	26	48	9	15	4	0	73	18	82
2018	RO-04	17	46	21	13	4	0	63	17	24
2018	RO-05	53	40	7	0	0	0	93	0	15
2017	RO	19	44	14	14	9	1	63	23	117
2017	RO-03	21	38	14	17	9	1	60	26	78
2017	RO-04	9	54	9	14	14	0	63	28	22
2017	RO-05	32	50	18	0	0	0	82	0	12
2014	RO	17	42	18	18	5	1	59	23	128
2014	RO-03	18	30	20	24	7	1	48	31	71
2014	RO-04	6	59	13	19	3	0	65	22	32
2014	RO-05	27	52	21	0	0	0	79	0	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	32	29	4	5	2	61	10	96
2019	RO-03	21	29	34	3	9	3	52	13	58
2019	RO-04	32	32	32	5	0	0	63	5	19
2018	RO	19	44	20	10	4	3	65	14	126
2018	RO-03	15	45	21	11	5	4	62	16	82
2018	RO-04	17	50	21	8	4	0	67	13	24
2018	RO-05	40	40	13	0	0	7	86	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	28	26	19	3	4	1	18	68	9	95
2019	RO-03	25	11	23	5	7	2	28	50	18	57
2019	RO-04	26	53	16	0	0	0	5	83	0	19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	31	35	8	13	13	0	0	67	25	96
2019	RO-03	28	33	10	10	19	0	0	60	29	58
2019	RO-04	37	32	11	16	5	0	0	68	21	19
2018	RO	27	32	21	9	11	0	1	60	20	125
2018	RO-03	22	33	23	6	15	0	1	56	21	82
2018	RO-04	26	30	22	17	4	0	0	57	22	23
2018	RO-05	40	40	7	13	0	0	0	80	13	15
2017	RO	21	30	20	19	9	1	0	52	28	116
2017	RO-03	22	31	17	21	9	0	0	53	30	77
2017	RO-04	18	26	28	18	9	0	0	45	28	22
2017	RO-05	28	27	27	0	9	9	0	61	10	12
2014	RO	20	27	18	21	13	1	0	48	34	128
2014	RO-03	16	22	18	23	20	1	0	38	44	71
2014	RO-04	18	32	19	25	6	0	0	49	32	32
2014	RO-05	33	46	16	5	0	0	0	79	5	19
2011	RO	30	32	14	12	12	1	0	63	24	697
2011	RO-02	54	24	14	5	3	0	0	78	8	64
2011	RO-03	27	30	12	13	15	1	1	59	29	210
2011	RO-04	19	32	16	17	15	1	0	52	32	153
2011	RO-05	33	41	12	11	3	0	0	74	14	71
2011	RO-06	35	50	15	0	0	0	0	85	0	12
2008	RO	26	35	13	14	11	0	1	61	25	1094
2008	RO-02	33	29	18	13	5	1	1	64	18	79
2008	RO-03	25	34	14	15	13	0	0	58	28	259
2008	RO-04	24	36	11	16	13	0	1	60	28	324
2008	RO-05	25	43	15	7	8	0	2	68	16	45

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	30	20	8	6	2	1	65	15	96
2019	RO-03	29	24	22	9	10	3	2	56	20	58
2019	RO-04	32	42	16	11	0	0	0	74	11	19
2018	RO	34	27	20	9	8	1	2	62	17	125
2018	RO-03	30	28	22	6	10	1	2	61	16	82
2018	RO-04	22	26	26	17	9	0	0	48	26	23
2018	RO-05	60	20	7	13	0	0	0	80	13	15
2017	RO	24	27	23	16	9	3	0	51	25	117
2017	RO-03	23	25	23	15	9	4	0	51	25	78
2017	RO-04	23	31	23	14	9	0	0	54	23	22
2017	RO-05	37	36	9	9	9	0	0	73	18	12
2014	RO	28	28	24	6	10	2	2	59	16	128
2014	RO-03	26	22	26	9	12	3	3	51	21	71
2014	RO-04	27	32	22	3	13	3	0	61	16	32
2014	RO-05	38	44	16	3	0	0	0	82	3	19
2011	RO	37	27	15	9	10	2	1	65	20	695
2011	RO-02	53	28	12	3	3	0	0	81	6	64
2011	RO-03	33	25	15	9	13	3	2	61	23	210
2011	RO-04	24	32	15	13	14	1	1	57	27	153
2011	RO-05	48	24	12	15	2	0	0	72	16	71
2011	RO-06	25	42	33	0	0	0	0	67	0	12
2008	RO	36	31	11	10	10	1	1	68	21	1095
2008	RO-02	46	32	5	10	5	1	1	79	16	79
2008	RO-03	37	29	11	10	12	2	0	66	23	259
2008	RO-04	34	29	11	13	11	1	1	64	24	325
2008	RO-05	32	39	23	0	4	3	0	73	4	45

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	38	31	13	9	9	0	0	68	19	95
2019	RO-03	39	26	14	11	11	0	0	65	21	57
2019	RO-04	32	26	21	5	16	0	0	58	21	19
2018	RO	31	33	15	11	11	0	1	64	21	125
2018	RO-03	29	34	15	12	9	0	1	64	21	82
2018	RO-04	22	26	17	9	26	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	25	31	18	16	9	1	0	57	25	117
2017	RO-03	27	30	18	15	9	1	0	57	25	78
2017	RO-04	18	36	9	23	14	0	0	54	37	22
2017	RO-05	37	27	27	9	0	0	0	64	9	12
2014	RO	27	33	13	15	11	1	0	60	27	128
2014	RO-03	29	24	14	19	13	1	0	53	32	71
2014	RO-04	18	38	9	19	16	0	0	56	35	32
2014	RO-05	33	52	16	0	0	0	0	84	0	19
2011	RO	31	31	14	12	11	1	0	62	23	696
2011	RO-02	47	28	14	5	6	0	0	75	11	64
2011	RO-03	29	25	18	13	14	1	1	55	27	210
2011	RO-04	19	37	14	15	15	0	0	56	30	153
2011	RO-05	47	28	9	9	6	0	0	75	15	71
2011	RO-06	25	33	23	19	0	0	0	58	19	12
2008	RO	29	34	11	14	11	0	0	64	25	1094
2008	RO-02	33	37	10	15	4	0	1	71	19	79
2008	RO-03	29	31	12	14	13	0	0	61	27	258
2008	RO-04	28	36	10	13	13	0	0	64	26	325
2008	RO-05	30	44	11	6	8	0	0	74	15	45

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	76	11	3	4	1	1	4	91	6	95
2019	RO-03	78	9	3	5	0	2	3	91	5	58
2019	RO-04	67	6	6	6	6	0	11	81	13	18
2017	RO	67	16	8	3	3	1	3	86	5	117
2017	RO-03	69	13	10	4	1	1	1	84	5	78
2017	RO-04	64	22	5	0	5	0	5	90	5	22
2017	RO-05	68	18	0	0	9	0	5	91	9	12
2014	RO	62	6	9	6	3	2	12	79	10	128
2014	RO-03	56	7	6	7	6	3	14	77	16	71
2014	RO-04	68	6	13	3	0	0	9	83	3	32
2014	RO-05	68	5	11	5	0	0	11	83	5	19
2011	RO	68	11	5	3	5	0	8	86	9	697
2011	RO-02	75	13	3	2	3	0	5	92	5	64
2011	RO-03	65	9	7	4	5	1	10	83	10	210
2011	RO-04	64	11	6	4	7	0	9	82	12	153
2011	RO-05	73	8	6	4	1	0	7	88	6	71
2011	RO-06	60	33	0	0	0	0	8	100	0	12
2008	RO	72	8	4	2	5	1	8	88	8	1094
2008	RO-02	77	8	5	1	8	0	1	86	9	79
2008	RO-03	74	9	4	3	3	0	8	89	6	259
2008	RO-04	70	9	2	3	7	1	9	87	11	325
2008	RO-05	78	8	3	5	2	0	5	91	7	45

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	36	16	15	1	5	2	25	71	9	95
2019	RO-03	26	10	16	0	7	3	38	62	12	58
2019	RO-04	39	22	17	6	6	0	11	69	13	18
2017	RO	14	16	12	5	11	3	38	51	28	117
2017	RO-03	10	10	14	5	10	3	47	41	31	78
2017	RO-04	9	26	5	9	18	5	28	53	41	22
2017	RO-05	46	9	18	0	9	9	9	67	11	12
2014	RO	23	19	14	2	9	2	31	63	16	128
2014	RO-03	17	6	13	3	12	3	46	45	29	71
2014	RO-04	24	35	9	0	9	0	22	76	12	32
2014	RO-05	41	43	11	0	0	5	0	88	0	19
2011	RO	41	25	9	5	8	2	9	75	15	698
2011	RO-02	52	31	5	3	3	0	6	88	7	65
2011	RO-03	30	22	10	5	14	2	15	64	23	209
2011	RO-04	34	24	11	6	12	1	11	66	21	153
2011	RO-05	53	28	7	4	1	2	5	87	6	72
2011	RO-06	50	19	15	0	8	8	0	75	8	12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	36	32	15	5	8	2	1	71	14	96
2019	RO-03	29	34	14	7	12	3	0	66	20	58
2019	RO-04	42	32	16	0	5	0	5	78	6	19
2018	RO	33	35	13	9	9	2	0	69	18	124
2018	RO-03	27	41	11	10	9	2	0	70	19	82
2018	RO-04	30	26	13	13	17	0	0	57	30	23
2018	RO-05	60	20	20	0	0	0	0	80	0	15
2017	RO	26	26	24	8	10	3	2	56	19	117
2017	RO-03	23	25	28	5	13	4	1	51	19	78
2017	RO-04	23	36	14	18	5	0	5	61	24	22
2017	RO-05	50	9	14	9	9	9	0	64	20	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	42	22	18	14	5	0	0	64	19	96
2019	RO-03	36	21	19	16	9	0	0	57	24	58
2019	RO-04	47	21	16	16	0	0	0	68	16	19
2018	RO	30	33	18	9	10	0	1	63	19	125
2018	RO-03	28	29	21	10	11	0	1	58	21	82
2018	RO-04	17	35	22	13	13	0	0	52	26	23
2018	RO-05	53	47	0	0	0	0	0	100	0	15
2017	RO	25	28	18	15	12	1	0	54	28	117
2017	RO-03	24	28	17	16	13	1	0	53	30	78
2017	RO-04	23	26	23	14	14	0	0	49	28	22
2017	RO-05	46	27	9	9	9	0	0	73	18	12
2014	RO	28	31	20	6	14	2	0	59	20	128
2014	RO-03	19	28	23	7	20	3	0	48	28	71
2014	RO-04	27	35	19	9	9	0	0	62	19	32
2014	RO-05	54	30	16	0	0	0	0	84	0	19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	21	34	24	3	17	55	21	29
2019	RO-04	19	25	25	6	25	44	31	16
2019	RO-05	30	50	20	0	0	80	0	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	19	24	16	15	17	9	1	48	35	96
2019	RO-03	14	19	16	19	21	10	2	37	45	58
2019	RO-04	11	32	16	11	16	16	0	50	31	19
2018	RO	15	26	19	16	18	7	0	43	37	125
2018	RO-03	10	25	21	15	20	10	0	38	38	81
2018	RO-04	13	21	21	21	21	4	0	35	43	24
2018	RO-05	40	33	7	13	7	0	0	73	20	15
2017	RO	13	16	25	18	16	10	1	33	38	117
2017	RO-03	12	14	23	19	18	13	1	30	43	78
2017	RO-04	14	18	23	18	18	8	0	35	40	22
2017	RO-05	27	18	41	9	0	0	5	47	9	12
2014	RO	12	22	18	18	20	9	1	38	42	128
2014	RO-03	8	19	15	19	29	10	0	30	53	71
2014	RO-04	9	19	19	24	16	9	3	33	46	32
2014	RO-05	38	27	18	11	0	5	0	69	12	19
2011	RO	15	25	20	13	19	7	1	44	34	697
2011	RO-02	14	27	25	12	11	11	0	47	26	65
2011	RO-03	14	22	19	11	23	9	1	41	38	210
2011	RO-04	14	22	23	15	19	6	1	38	37	153
2011	RO-05	19	43	13	13	9	3	0	64	22	71
2011	RO-06	0	50	27	15	0	8	0	54	17	12

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	21	24	15	18	22	1	0	45	40	96
2019	RO-03	17	19	12	21	29	2	0	37	51	58
2019	RO-04	11	37	16	21	16	0	0	47	37	19
2018	RO	16	22	17	22	22	2	0	39	44	126
2018	RO-03	12	20	17	23	26	2	0	33	50	82
2018	RO-04	13	17	21	25	25	0	0	29	50	24
2018	RO-05	40	33	13	13	0	0	0	73	13	15
2017	RO	13	14	21	27	21	4	0	28	50	117
2017	RO-03	13	12	22	22	26	6	0	26	51	78
2017	RO-04	9	13	28	32	18	0	0	22	51	22
2017	RO-05	27	18	9	41	0	0	5	47	43	12
2014	RO	6	14	18	20	39	2	1	21	61	128
2014	RO-03	1	8	20	19	49	3	0	10	70	71
2014	RO-04	6	16	16	19	37	3	3	24	60	32
2014	RO-05	22	22	16	27	14	0	0	44	41	19
2011	RO	12	23	16	17	30	2	1	36	48	696
2011	RO-02	11	31	9	23	20	3	3	44	47	65
2011	RO-03	13	24	18	13	30	1	0	38	43	208
2011	RO-04	10	19	19	19	33	1	0	29	53	153
2011	RO-05	12	37	10	23	17	0	0	49	40	71
2011	RO-06	8	27	15	35	15	0	0	35	50	12
2008	RO	21	30	16	15	17	2	0	51	32	1093
2008	RO-02	27	27	18	14	11	4	0	55	26	79
2008	RO-03	18	28	17	16	20	1	0	46	36	259
2008	RO-04	20	30	15	18	15	2	0	51	34	325
2008	RO-05	29	37	12	6	13	2	0	68	20	45

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	13	19	17	27	23	2	0	32	51	96
2019	RO-03	10	12	17	28	29	3	0	23	59	58
2019	RO-04	5	16	21	37	21	0	0	21	58	19
2018	RO	12	18	21	22	25	2	0	31	48	126
2018	RO-03	10	13	22	23	28	4	0	24	53	82
2018	RO-04	8	21	13	25	33	0	0	29	58	24
2018	RO-05	27	33	27	13	0	0	0	60	13	15
2017	RO	9	11	24	22	24	9	0	22	52	116
2017	RO-03	9	6	23	19	30	13	0	18	56	78
2017	RO-04	5	24	23	24	24	0	0	29	48	21
2017	RO-05	18	27	18	32	0	0	5	47	34	12
2014	RO	5	10	13	25	42	5	1	15	71	128
2014	RO-03	3	5	16	20	50	6	0	8	75	71
2014	RO-04	3	13	9	19	46	6	3	17	72	32
2014	RO-05	16	16	5	49	14	0	0	33	63	19
2011	RO	6	20	18	24	27	4	0	27	54	698
2011	RO-02	8	34	9	28	17	5	0	43	47	65
2011	RO-03	7	15	19	21	30	7	0	24	55	210
2011	RO-04	4	21	17	25	30	4	0	26	56	153
2011	RO-05	5	27	19	30	16	3	0	33	47	72
2011	RO-06	0	25	8	35	25	0	8	27	65	12
2008	RO	10	31	17	21	16	4	0	43	39	1094
2008	RO-02	13	34	15	22	9	8	0	51	33	79
2008	RO-03	9	27	17	22	20	5	0	38	44	258
2008	RO-04	10	31	15	24	17	3	0	43	42	325
2008	RO-05	10	53	18	5	13	2	0	64	18	45

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	15	22	15	19	29	1	0	37	48	96
2019	RO-03	14	16	16	17	36	2	0	30	54	58
2019	RO-04	5	26	11	32	26	0	0	32	58	19
2018	RO	10	22	18	24	23	2	0	33	49	125
2018	RO-03	9	19	17	26	26	4	0	28	54	81
2018	RO-04	4	17	21	29	29	0	0	21	58	24
2018	RO-05	20	47	13	13	7	0	0	67	20	15
2017	RO	5	22	19	22	26	6	0	29	51	115
2017	RO-03	7	20	20	17	30	8	0	28	51	77
2017	RO-04	5	19	9	39	29	0	0	24	67	21
2017	RO-05	0	36	27	23	9	5	0	38	34	12
2014	RO	3	17	14	21	42	2	2	21	65	128
2014	RO-03	1	17	14	20	43	3	1	19	66	71
2014	RO-04	3	13	16	16	49	0	3	16	67	32
2014	RO-05	11	22	5	26	35	0	0	33	62	19
2011	RO	7	24	17	23	28	2	0	31	52	696
2011	RO-02	11	26	12	31	20	0	0	37	51	65
2011	RO-03	6	21	18	17	33	4	1	29	52	209
2011	RO-04	8	22	20	21	26	3	0	31	48	153
2011	RO-05	5	35	10	29	21	0	0	40	50	72
2011	RO-06	0	33	17	33	17	0	0	33	50	12
2008	RO	12	35	14	20	16	3	0	48	37	1093
2008	RO-02	15	28	20	14	19	4	0	45	34	79
2008	RO-03	13	32	11	22	20	2	0	46	43	258
2008	RO-04	14	37	12	19	15	3	0	52	35	324
2008	RO-05	11	50	15	10	10	4	0	63	21	45

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	41	11	3	5	7	21	11	77	18	96
2019	RO-03	31	10	3	7	10	26	12	67	28	58
2019	RO-04	53	11	0	5	5	11	16	86	14	19

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	36	18	13	10	1	0	59	23	96
2019	RO-03	22	29	22	12	12	2	0	53	25	58
2019	RO-04	26	42	5	16	11	0	0	68	26	19
2018	RO	21	39	19	7	13	0	0	60	20	124
2018	RO-03	21	36	21	7	15	0	0	57	22	81
2018	RO-04	22	35	17	9	17	0	0	57	26	23
2018	RO-05	20	60	13	7	0	0	0	80	7	15
2017	RO	15	33	19	17	12	3	1	50	31	116
2017	RO-03	18	30	18	17	12	4	1	51	30	77
2017	RO-04	14	22	23	18	23	0	0	36	41	22
2017	RO-05	0	63	14	18	0	5	0	66	19	12
2014	RO	5	25	23	24	21	2	1	30	46	128
2014	RO-03	4	24	21	22	24	3	1	29	49	71
2014	RO-04	0	25	25	22	24	3	0	26	48	32
2014	RO-05	16	16	26	35	5	0	0	33	41	19
2011	RO	14	31	18	19	16	1	0	46	36	697
2011	RO-02	20	29	18	19	14	0	0	49	33	65
2011	RO-03	16	30	18	18	17	2	0	47	35	210
2011	RO-04	10	31	21	23	14	1	1	41	37	153
2011	RO-05	17	38	17	19	7	2	0	57	26	72
2011	RO-06	0	42	17	33	8	0	0	42	40	12

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	13	19	19	28	22	31	50	96
2019	RO-03	14	12	16	29	29	26	59	58
2019	RO-04	11	11	32	32	16	21	47	19

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	26	21	8	9	2	3	59	19	95
2019	RO-03	19	28	26	9	12	3	3	50	22	58
2019	RO-04	44	17	17	6	11	0	6	65	18	18
2018	RO	25	35	18	13	6	3	0	62	19	125
2018	RO-03	18	35	20	15	7	5	0	56	23	82
2018	RO-04	22	35	26	13	4	0	0	57	17	23
2018	RO-05	53	40	0	7	0	0	0	93	7	15
2017	RO	23	41	10	15	4	4	3	69	20	117
2017	RO-03	22	41	12	14	5	5	1	67	21	78
2017	RO-04	14	54	5	14	5	5	5	75	20	22
2017	RO-05	46	18	9	18	0	0	9	71	20	12
2014	RO	30	39	10	7	8	4	3	74	16	128
2014	RO-03	16	39	14	9	12	6	4	61	23	71
2014	RO-04	35	44	3	5	6	3	3	84	12	32
2014	RO-05	63	33	5	0	0	0	0	95	0	19
2011	RO	25	32	15	13	8	5	2	61	22	695
2011	RO-02	14	27	23	16	6	12	2	48	25	65
2011	RO-03	21	31	13	16	11	6	2	57	29	210
2011	RO-04	28	30	17	16	4	4	1	61	21	153
2011	RO-05	45	38	9	4	1	3	0	86	5	72
2011	RO-06	33	52	8	0	0	8	0	92	0	12
2008	RO	25	33	13	13	10	3	2	62	25	1094
2008	RO-02	25	34	14	10	9	5	3	64	21	79
2008	RO-03	22	33	12	16	14	3	1	57	31	258
2008	RO-04	31	37	9	11	8	2	1	71	20	325
2008	RO-05	39	39	16	6	0	0	0	78	6	45

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	24	20	11	14	4	53	26	96
2019	RO-03	17	22	22	12	19	7	43	33	58
2019	RO-04	37	21	21	11	11	0	58	21	19
2018	RO	20	33	28	8	11	0	53	19	124
2018	RO-03	17	28	35	7	12	0	45	20	82
2018	RO-04	23	32	14	18	14	0	55	32	22
2018	RO-05	33	53	13	0	0	0	87	0	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	27	18	12	16	4	1	52	29	94
2019	RO-03	14	26	14	16	22	7	2	43	42	58
2019	RO-04	41	29	18	6	6	0	0	71	12	17
2018	RO	18	28	17	19	16	3	0	47	36	125
2018	RO-03	11	28	20	21	16	5	0	41	38	82
2018	RO-04	22	22	4	26	26	0	0	43	52	23
2018	RO-05	40	33	20	0	7	0	0	73	7	15
2017	RO	13	37	12	16	18	3	1	52	36	117
2017	RO-03	12	36	10	18	21	4	0	49	40	78
2017	RO-04	18	36	14	18	14	0	0	54	32	22
2017	RO-05	18	36	9	9	18	5	6	60	30	12
2014	RO	21	32	16	14	14	2	1	54	29	128
2014	RO-03	20	24	17	19	17	3	0	46	37	71
2014	RO-04	19	38	12	16	16	0	0	57	32	32
2014	RO-05	27	49	18	0	0	0	5	81	0	19
2011	RO	12	18	18	19	21	10	3	33	46	697
2011	RO-02	14	14	14	25	16	16	2	34	49	64
2011	RO-03	12	18	13	17	25	13	2	36	49	210
2011	RO-04	11	20	19	18	22	8	2	35	45	153
2011	RO-05	17	26	19	23	9	3	4	46	35	71
2011	RO-06	8	27	42	15	0	8	0	38	17	12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	15	32	20	10	21	2	48	32	96
2019	RO-03	14	24	21	12	26	3	39	39	58
2019	RO-04	11	42	21	0	26	0	53	26	19
2018	RO	14	25	17	21	23	1	39	44	125
2018	RO-03	11	24	16	21	27	1	36	48	82
2018	RO-04	4	22	17	30	26	0	26	57	23
2018	RO-05	47	20	20	13	0	0	67	13	15
2017	RO	10	22	24	19	22	3	33	43	117
2017	RO-03	13	18	23	17	27	3	31	45	78
2017	RO-04	5	17	23	32	18	5	23	53	22
2017	RO-05	0	54	18	18	6	5	57	25	12
2014	RO	7	24	12	23	32	2	31	57	127
2014	RO-03	5	17	14	18	42	4	23	62	71
2014	RO-04	7	23	0	38	33	0	29	71	31
2014	RO-05	11	38	27	18	5	0	49	24	19
2011	RO	14	30	18	16	19	3	45	36	699
2011	RO-02	17	34	14	18	11	6	54	31	65
2011	RO-03	14	24	13	19	26	4	40	47	210
2011	RO-04	9	28	21	19	21	1	38	40	153
2011	RO-05	19	44	19	10	8	0	63	18	72
2011	RO-06	17	25	10	31	17	0	42	48	12
2008	RO	20	37	17	13	11	1	58	24	1094
2008	RO-02	29	33	11	14	6	6	66	22	79
2008	RO-03	16	35	17	13	19	0	51	32	259
2008	RO-04	21	35	17	14	10	1	58	25	325
2008	RO-05	30	44	11	11	2	3	76	13	45

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	27	11	18	19	2	1	51	38	96
2019	RO-03	17	22	14	17	24	3	2	42	44	58
2019	RO-04	32	32	5	16	16	0	0	63	32	19
2018	RO	18	25	15	17	22	1	1	44	40	124
2018	RO-03	17	22	20	15	24	1	1	40	40	82
2018	RO-04	9	30	9	26	26	0	0	39	52	23
2018	RO-05	43	29	7	14	7	0	0	71	21	14
2017	RO	14	20	11	27	25	3	0	35	53	117
2017	RO-03	15	23	10	23	24	4	0	40	49	78
2017	RO-04	14	17	9	32	28	0	0	31	60	22
2017	RO-05	9	9	18	36	23	0	5	19	62	12
2014	RO	9	26	13	15	34	1	1	36	51	127
2014	RO-03	9	17	12	17	43	1	0	26	61	71
2014	RO-04	7	36	10	13	35	0	0	42	48	31
2014	RO-05	16	35	16	16	11	0	5	55	28	19
2011	RO	18	30	15	13	20	2	1	50	34	698
2011	RO-02	25	38	14	5	14	3	1	66	20	65
2011	RO-03	17	24	13	16	28	3	0	42	45	210
2011	RO-04	15	34	13	14	22	1	2	50	37	153
2011	RO-05	13	44	13	21	4	3	3	60	26	72
2011	RO-06	17	25	15	25	17	0	0	42	42	12
2008	RO	21	34	13	13	16	2	1	56	30	1094
2008	RO-02	24	28	19	14	13	3	0	53	27	79
2008	RO-03	16	31	13	15	24	0	0	48	40	259
2008	RO-04	19	35	13	13	17	1	1	56	31	324
2008	RO-05	26	43	12	12	6	2	0	70	18	45

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	26	29	21	9	7	7	60	18	96
2019	RO-03	24	24	28	7	9	9	53	17	58
2019	RO-04	26	32	11	16	5	11	65	24	19

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	44	17	10	4	8	2	15	73	15	96
2019	RO-03	38	19	10	2	7	3	21	75	11	58
2019	RO-04	42	16	11	11	16	0	5	61	28	19

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	29	19	7	13	3	60	20	96
2019	RO-03	24	29	17	7	17	5	56	25	58
2019	RO-04	32	26	21	11	11	0	58	21	19

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	23	19	6	16	4	58	23	96
2019	RO-03	26	22	19	3	22	7	52	28	58
2019	RO-04	37	21	21	11	11	0	58	21	19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	20	23	22	9	22	3	45	33	95
2019	RO-03	16	21	23	9	26	5	39	37	57
2019	RO-04	21	16	21	16	26	0	37	42	19

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	52	20	17	4	2	5	78	4	96
2019	RO-03	47	21	16	5	3	9	76	6	58
2019	RO-04	63	16	21	0	0	0	79	0	19

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	73	10	4	3	2	2	5	90	6	96
2019	RO-03	69	7	5	3	3	3	9	86	8	58
2019	RO-04	74	16	5	5	0	0	0	89	5	19

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	75	6	3	1	2	2	11	93	4	95
2019	RO-03	71	7	5	0	2	3	12	92	2	58
2019	RO-04	83	0	0	0	6	0	11	94	6	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	21	26	11	21	17	4	0	49	39	96
2019	RO-03	16	19	10	28	22	5	0	36	53	58
2019	RO-04	16	42	16	11	16	0	0	58	26	19
2018	RO	17	28	21	15	18	2	0	46	33	125
2018	RO-03	15	23	21	15	24	2	0	39	40	82
2018	RO-04	4	43	22	22	9	0	0	48	30	23
2018	RO-05	47	27	20	7	0	0	0	73	7	15
2017	RO	11	26	28	17	15	1	1	38	33	116
2017	RO-03	14	20	26	18	20	1	1	35	39	77
2017	RO-04	9	31	28	23	9	0	0	40	32	22
2017	RO-05	0	54	32	9	0	5	0	57	9	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	33	25	17	11	12	3	0	60	23	95
2019	RO-03	26	22	19	12	16	5	0	51	29	58
2019	RO-04	42	32	16	5	5	0	0	74	11	19
2018	RO	27	34	25	6	4	2	1	64	10	125
2018	RO-03	23	32	30	6	5	2	1	57	11	82
2018	RO-04	30	35	17	9	4	4	0	68	14	23
2018	RO-05	33	53	13	0	0	0	0	87	0	15
2017	RO	22	35	25	9	4	4	1	60	14	117
2017	RO-03	22	29	28	10	4	5	1	55	15	78
2017	RO-04	14	49	18	9	9	0	0	63	18	22
2017	RO-05	41	36	23	0	0	0	0	77	0	12
2014	RO	19	32	29	9	5	6	0	54	14	128
2014	RO-03	16	23	34	13	6	9	0	42	20	71
2014	RO-04	19	47	21	6	6	0	0	66	13	32
2014	RO-05	27	35	33	0	0	5	0	65	0	19
2011	RO	24	38	18	9	8	3	0	64	17	697
2011	RO-02	28	40	14	14	3	2	0	68	17	65
2011	RO-03	25	31	19	9	10	7	0	60	20	209
2011	RO-04	19	40	21	9	10	1	1	60	19	153
2011	RO-05	26	52	9	10	2	1	0	79	12	72
2011	RO-06	17	50	25	8	0	0	0	67	8	12

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	35	26	19	9	2	8	0	67	13	96
2019	RO-03	28	26	21	12	3	10	0	60	17	58
2019	RO-04	32	42	16	5	0	5	0	78	6	19
2018	RO	34	24	27	5	3	3	3	63	9	126
2018	RO-03	28	26	29	5	4	4	5	59	9	82
2018	RO-04	33	25	29	4	4	4	0	61	9	24
2018	RO-05	60	20	13	7	0	0	0	80	7	15
2017	RO	25	25	26	7	6	6	4	57	14	117
2017	RO-03	27	19	26	9	5	9	5	54	16	78
2017	RO-04	18	31	32	0	14	0	5	52	14	22
2017	RO-05	32	45	18	6	0	0	0	77	6	12
2014	RO	21	29	28	5	6	9	2	56	13	127
2014	RO-03	17	20	30	9	10	12	3	44	22	71
2014	RO-04	28	38	21	0	3	9	0	73	3	32
2014	RO-05	23	45	32	0	0	0	0	68	0	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	42	29	8	13	8	0	71	21	96
2019	RO-03	34	31	7	16	12	0	66	28	58
2019	RO-04	37	32	16	16	0	0	68	16	19
2018	RO	33	34	12	11	9	1	67	20	126
2018	RO-03	34	33	12	9	11	1	68	20	82
2018	RO-04	21	33	13	25	8	0	54	33	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	23	42	14	11	10	1	65	21	117
2017	RO-03	25	36	13	14	10	1	62	25	78
2017	RO-04	9	59	14	5	14	0	68	18	22
2017	RO-05	32	50	9	9	0	0	82	9	12
2014	RO	24	34	12	18	11	1	58	30	128
2014	RO-03	20	31	13	19	16	1	52	35	71
2014	RO-04	19	44	9	21	6	0	63	27	32
2014	RO-05	44	22	14	16	5	0	65	21	19
2011	RO	30	32	17	11	9	0	62	21	695
2011	RO-02	34	29	17	15	5	0	63	20	65
2011	RO-03	31	30	18	10	10	1	62	20	208
2011	RO-04	24	36	19	11	10	0	60	21	152
2011	RO-05	35	32	14	13	4	2	69	17	72
2011	RO-06	17	58	8	10	8	0	75	17	12
2008	RO	34	38	12	9	7	1	72	16	1094
2008	RO-02	42	35	14	5	1	3	79	6	79
2008	RO-03	29	38	12	8	14	0	66	22	258
2008	RO-04	37	36	11	11	5	0	73	16	325
2008	RO-05	40	42	11	6	2	0	82	8	45

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	38	22	14	13	14	0	0	60	26	95
2019	RO-03	34	19	16	14	17	0	0	53	31	58
2019	RO-04	33	28	11	17	11	0	0	61	28	18
2018	RO	28	33	13	10	14	2	0	62	24	126
2018	RO-03	28	35	11	9	15	2	0	65	24	82
2018	RO-04	17	25	17	17	25	0	0	42	42	24
2018	RO-05	40	33	20	7	0	0	0	73	7	15
2017	RO	22	32	20	12	13	1	1	54	26	117
2017	RO-03	25	26	21	13	14	1	0	52	27	78
2017	RO-04	14	36	14	14	18	0	5	52	34	22
2017	RO-05	18	54	14	9	0	5	0	75	9	12
2014	RO	8	31	18	16	25	2	0	40	41	128
2014	RO-03	7	29	18	17	26	3	0	37	44	71
2014	RO-04	6	28	16	16	34	0	0	35	49	32
2014	RO-05	11	41	26	11	11	0	0	52	22	19
2011	RO	20	32	20	14	14	0	0	52	28	698
2011	RO-02	22	37	20	13	8	0	0	59	21	65
2011	RO-03	22	28	20	13	15	1	0	51	29	209
2011	RO-04	15	33	20	15	17	0	0	48	32	153
2011	RO-05	22	40	23	9	5	0	0	62	14	72
2011	RO-06	15	35	25	17	8	0	0	50	25	12

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	34	25	13	13	16	0	59	28	95
2019	RO-03	26	24	14	14	22	0	50	36	58
2019	RO-04	33	33	6	22	6	0	67	28	18
2018	RO	23	34	14	13	16	1	57	29	125
2018	RO-03	20	34	15	12	18	1	54	31	82
2018	RO-04	13	38	8	21	21	0	50	42	24
2018	RO-05	47	27	20	7	0	0	73	7	15
2017	RO	21	33	20	12	13	1	54	26	116
2017	RO-03	25	27	18	13	15	1	53	29	78
2017	RO-04	10	33	29	14	14	0	42	29	21
2017	RO-05	18	59	14	9	0	0	77	9	12
2014	RO	8	28	15	23	25	2	36	48	128
2014	RO-03	4	27	16	23	27	3	32	52	71
2014	RO-04	9	22	13	22	34	0	32	56	32
2014	RO-05	11	38	21	25	5	0	49	30	19
2011	RO	18	31	17	20	14	0	49	34	698
2011	RO-02	26	28	17	20	9	0	54	29	65
2011	RO-03	17	30	17	21	15	0	47	36	209
2011	RO-04	14	33	17	20	17	0	47	36	153
2011	RO-05	23	38	14	19	5	0	61	24	72
2011	RO-06	15	35	17	25	8	0	50	33	12
2008	RO	29	39	13	12	7	0	68	19	1094
2008	RO-02	35	34	16	10	3	1	71	13	79
2008	RO-03	25	38	12	13	11	0	64	24	258
2008	RO-04	31	38	11	13	6	0	69	19	325
2008	RO-05	22	55	7	11	5	0	77	15	45

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	34	14	22	10	14	6	0	51	26	96
2019	RO-03	24	17	24	9	19	7	0	44	30	58
2019	RO-04	42	11	21	16	5	5	0	56	22	19
2018	RO	24	20	18	14	19	4	1	47	35	126
2018	RO-03	23	15	21	13	23	4	1	40	38	82
2018	RO-04	17	29	8	21	17	8	0	50	41	24
2018	RO-05	40	33	13	7	7	0	0	73	13	15
2017	RO	22	28	18	15	13	4	0	52	29	117
2017	RO-03	24	22	21	18	13	3	0	47	32	78
2017	RO-04	14	45	18	5	18	0	0	59	23	22
2017	RO-05	18	54	0	14	9	5	0	75	25	12
2014	RO	15	21	18	17	22	6	1	39	42	128
2014	RO-03	11	21	19	17	23	7	1	35	44	71
2014	RO-04	16	19	13	16	30	6	0	37	49	32
2014	RO-05	22	25	22	16	11	5	0	49	28	19
2011	RO	25	28	14	15	12	4	1	57	29	700
2011	RO-02	39	19	20	12	8	3	0	59	21	65
2011	RO-03	21	26	13	19	15	5	1	50	36	210
2011	RO-04	21	35	15	12	13	3	2	58	26	153
2011	RO-05	27	35	10	22	3	3	1	64	26	72
2011	RO-06	8	58	8	19	8	0	0	65	27	12
2008	RO	33	29	16	10	7	5	1	65	18	1090
2008	RO-02	30	30	18	10	4	8	0	66	15	79
2008	RO-03	28	28	17	13	9	4	2	60	22	256
2008	RO-04	35	30	15	10	8	2	0	66	18	324
2008	RO-05	30	37	13	14	2	4	0	69	17	45

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	RO	24	47	29	96
2019	RO-03	24	45	31	58
2019	RO-04	16	47	37	19
2018	RO	29	38	33	126
2018	RO-03	29	40	30	82
2018	RO-04	25	38	38	24
2018	RO-05	40	20	40	15
2017	RO	27	34	40	117
2017	RO-03	27	36	37	78
2017	RO-04	37	31	32	22
2017	RO-05	14	18	68	12
2014	RO	36	39	26	128
2014	RO-03	32	39	29	71
2014	RO-04	24	41	35	32
2014	RO-05	62	33	5	19
2011	RO	16	49	35	697
2011	RO-02	12	48	40	65
2011	RO-03	12	52	36	210
2011	RO-04	15	52	33	152
2011	RO-05	27	44	30	71
2011	RO-06	23	40	37	12

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	RO	13	30	17	26	0	13	23
2019	RO-03	7	21	21	36	0	14	14
2018	RO	11	25	27	22	1	14	37
2018	RO-03	0	25	29	25	0	21	24
2017	RO	23	36	28	3	0	10	31
2017	RO-03	10	43	29	5	0	14	21
2014	RO	27	23	20	11	9999	19	46
2014	RO-03	13	20	31	13	9999	22	23
2014	RO-05	60	13	9	9	9999	9	12
2011	RO	26	10	19	34	9999	11	109
2011	RO-03	9	26	36	22	9999	8	26
2011	RO-04	40	0	19	26	9999	14	22
2011	RO-05	49	22	12	16	9999	0	18

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	42	49	3	4	2	91	6	96
2019	RO-03	31	57	2	7	3	88	10	58
2019	RO-04	42	47	11	0	0	89	0	19

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	49	30	2	11	5	2	81	17	96
2019	RO-03	40	29	3	17	7	3	71	25	58
2019	RO-04	53	42	0	5	0	0	95	5	19

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	15	85	96
2019	RO-03	21	79	58
2018	RO	19	81	126
2018	RO-03	20	80	82
2018	RO-04	29	71	24

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	64	36	14
2018	RO	58	42	24
2018	RO-03	69	31	16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	64	36	14
2018	RO	67	33	24

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	0	100	14
2019	RO-03	0	100	12

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	RO	100	14
2019	RO-03	100	12
2018	RO	100	24
2018	RO-03	100	16

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	0	100	14
2019	RO-03	0	100	12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	36	64	14
2019	RO-03	42	58	12
2018	RO	63	38	24
2018	RO-03	63	38	16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	57	43	14
2019	RO-03	58	42	12
2018	RO	54	46	24
2018	RO-03	56	44	16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	43	57	14
2018	RO	42	58	24
2018	RO-03	44	56	16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	50	50	14
2019	RO-03	50	50	12
2018	RO	33	67	24
2018	RO-03	31	69	16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	50	50	14
2019	RO-03	50	50	12
2018	RO	42	58	24
2018	RO-03	31	69	16

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	No (%)	Total responses
2019	RO	100	14
2019	RO-03	100	12
2018	RO	100	24
2018	RO-03	100	16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	29	71	96
2019	RO-03	36	64	58
2019	RO-04	26	74	19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	20	13	19	14	10	14	11	43	32	96
2019	RO-03	7	9	22	21	10	19	12	23	45	58
2019	RO-04	26	21	5	5	16	5	21	64	29	19
2018	RO	15	19	20	13	14	15	4	42	33	123
2018	RO-03	13	15	24	14	14	16	5	35	35	80
2018	RO-04	13	30	9	17	22	9	0	48	43	23
2018	RO-05	27	27	7	7	7	20	7	73	18	15
2017	RO	13	14	27	10	14	18	3	34	31	117
2017	RO-03	14	10	24	14	14	19	4	31	37	78
2017	RO-04	14	13	32	5	14	18	5	34	24	22
2017	RO-05	6	45	18	0	18	14	0	58	21	12
2014	RO	9	20	26	11	14	16	3	35	32	128
2014	RO-03	10	4	24	14	22	22	4	19	48	71
2014	RO-04	9	32	30	9	9	9	0	45	21	32
2014	RO-05	5	52	21	5	0	11	5	68	7	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	28	22	22	7	11	8	1	55	21	96
2019	RO-03	17	19	28	9	16	10	2	41	27	58
2019	RO-04	32	26	21	11	5	5	0	61	17	19
2018	RO	25	23	25	13	12	2	0	49	25	125
2018	RO-03	17	24	29	15	12	2	0	43	28	82
2018	RO-04	35	13	17	13	22	0	0	48	35	23
2018	RO-05	47	33	13	7	0	0	0	80	7	15
2017	RO	19	21	22	19	10	7	1	44	32	117
2017	RO-03	21	14	23	23	10	8	1	38	37	78
2017	RO-04	14	31	23	14	14	5	0	47	29	22
2017	RO-05	23	45	9	9	9	5	0	72	19	12
2014	RO	15	29	24	11	14	7	1	47	27	128
2014	RO-03	8	23	24	13	20	12	0	35	37	71
2014	RO-04	28	27	25	13	6	0	0	56	19	32
2014	RO-05	14	49	16	5	5	5	5	70	12	19
2011	RO	24	32	18	9	6	9	1	62	17	696
2011	RO-02	23	29	24	7	3	11	2	60	12	65
2011	RO-03	22	30	16	14	8	9	0	58	25	209
2011	RO-04	19	40	18	7	7	10	0	66	15	153
2011	RO-05	31	41	15	5	3	4	2	77	8	72
2011	RO-06	37	25	23	0	0	15	0	73	0	12

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	6	94	96
2019	RO-03	10	90	58
2019	RO-04	0	100	19
2018	RO	8	92	124
2018	RO-03	9	91	81

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	10	90	96
2019	RO-03	14	86	58
2019	RO-05	0	100	16

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	21	14	22	4	7	20	13	51	17	96
2019	RO-03	10	16	22	3	10	21	17	42	22	58
2019	RO-04	32	11	16	5	0	26	11	67	8	19
2018	RO	13	20	31	4	5	21	6	46	12	126
2018	RO-03	11	17	34	6	6	20	6	38	16	82
2018	RO-04	13	25	33	0	0	25	4	53	0	24
2018	RO-05	20	27	7	0	7	27	13	78	11	15
2017	RO	13	11	34	6	6	27	3	34	17	117
2017	RO-03	13	8	31	8	8	31	3	31	23	78
2017	RO-04	14	17	41	0	0	23	5	43	0	22
2017	RO-05	18	18	27	9	9	14	5	44	22	12
2014	RO	10	15	31	3	7	28	6	39	16	128
2014	RO-03	10	6	27	1	12	37	7	29	23	71
2014	RO-04	6	28	40	6	0	19	0	43	8	32
2014	RO-05	16	19	32	5	5	16	5	45	14	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	31	21	23	3	9	9	3	59	14	95
2019	RO-03	21	19	29	3	14	9	5	46	20	58
2019	RO-04	42	21	21	0	0	16	0	75	0	19
2018	RO	25	25	29	6	4	11	0	56	11	125
2018	RO-03	19	26	31	6	6	12	0	51	14	81
2018	RO-04	33	17	29	8	0	13	0	57	10	24
2018	RO-05	47	33	20	0	0	0	0	80	0	15
2017	RO	22	23	25	10	5	15	0	52	18	116
2017	RO-03	22	18	22	13	5	20	0	50	23	77
2017	RO-04	14	36	32	9	5	5	0	52	14	22
2017	RO-05	50	9	27	0	9	6	0	62	9	12
2014	RO	19	30	27	6	6	11	1	56	14	128
2014	RO-03	15	22	28	6	10	19	0	46	19	71
2014	RO-04	22	41	30	3	0	3	0	65	3	32
2014	RO-05	25	38	16	11	5	0	5	66	17	19
2011	RO	28	34	19	5	3	11	0	69	9	698
2011	RO-02	29	29	16	5	5	14	2	69	11	65
2011	RO-03	25	31	20	8	4	12	0	64	13	210
2011	RO-04	24	38	20	5	3	9	0	69	9	153
2011	RO-05	38	39	12	1	2	8	0	83	3	71
2011	RO-06	44	33	8	0	0	15	0	91	0	12

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	7	22	23	18	30	0	0	29	48	96
2019	RO-03	3	28	19	17	33	0	0	31	50	58
2019	RO-04	11	16	37	21	16	0	0	26	37	19
2018	RO	6	14	17	21	42	0	0	20	63	124
2018	RO-03	6	17	19	21	37	0	0	23	58	81
2018	RO-04	0	4	9	26	61	0	0	4	87	23
2018	RO-05	13	13	13	20	40	0	0	27	60	15
2017	RO	9	11	16	21	40	1	1	21	62	117
2017	RO-03	8	15	19	15	41	1	0	23	57	78
2017	RO-04	9	5	0	36	46	0	5	14	86	22
2017	RO-05	23	0	36	18	23	0	0	23	41	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	17	26	31	9	17	0	43	26	96
2019	RO-03	12	26	33	9	21	0	38	29	58
2019	RO-04	32	16	26	16	11	0	47	26	19
2018	RO	14	36	29	11	11	0	50	21	124
2018	RO-03	14	40	26	10	11	0	53	21	81
2018	RO-04	9	26	35	17	13	0	35	30	23
2018	RO-05	20	40	33	7	0	0	60	7	15
2017	RO	16	33	25	15	10	1	49	26	117
2017	RO-03	19	33	19	15	12	1	53	27	78
2017	RO-04	9	28	40	14	9	0	37	23	22
2017	RO-05	9	50	36	5	0	0	59	5	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	20	16	5	4	0	23	67	12	95
2019	RO-03	31	17	9	7	3	0	33	72	15	58
2019	RO-04	42	11	32	0	5	0	11	59	6	19
2018	RO	46	22	10	3	3	1	14	80	8	123
2018	RO-03	50	19	5	3	3	1	20	87	6	80
2018	RO-04	52	17	17	4	4	0	4	73	9	23
2018	RO-05	20	53	20	7	0	0	0	73	7	15
2017	RO	34	24	10	2	4	3	23	77	9	116
2017	RO-03	41	17	8	1	3	1	29	83	6	77
2017	RO-04	28	18	17	5	9	9	14	60	18	22
2017	RO-05	9	73	9	0	9	0	0	82	9	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	13	14	30	15	28	0	1	26	43	96
2019	RO-03	12	10	31	9	36	0	2	23	46	58
2019	RO-04	16	5	16	47	16	0	0	21	63	19
2018	RO	12	19	19	12	38	0	0	30	51	124
2018	RO-03	11	17	20	12	40	0	0	28	52	81
2018	RO-04	9	26	17	13	35	0	0	35	48	23
2018	RO-05	13	20	20	13	33	0	0	33	47	15
2017	RO	11	20	18	23	25	1	2	32	49	116
2017	RO-03	13	23	17	18	27	1	1	37	46	78
2017	RO-04	5	9	26	32	23	0	5	14	58	22
2017	RO-05	10	29	20	26	15	0	0	39	41	11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	21	24	17	16	0	1	43	33	96
2019	RO-03	12	17	28	19	24	0	0	29	43	58
2019	RO-04	16	37	16	26	0	0	5	56	28	19
2018	RO	20	20	18	11	29	0	1	40	41	124
2018	RO-03	12	21	21	11	35	0	0	33	46	81
2018	RO-04	26	22	9	22	22	0	0	48	43	23
2018	RO-05	47	20	13	0	13	0	7	71	14	15
2017	RO	23	26	13	18	18	1	1	50	37	116
2017	RO-03	21	27	12	15	24	1	0	48	40	78
2017	RO-04	23	23	17	23	9	0	5	48	34	22
2017	RO-05	45	27	9	14	0	0	5	75	15	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	15	23	24	16	23	0	38	39	96
2019	RO-03	3	26	24	19	28	0	29	47	58
2019	RO-04	26	21	26	16	11	0	47	26	19
2018	RO	11	22	20	20	27	1	33	47	124
2018	RO-03	5	25	21	20	28	1	30	49	81
2018	RO-04	17	22	13	17	30	0	39	48	23
2018	RO-05	27	13	20	27	13	0	40	40	15
2017	RO	13	26	24	15	21	2	39	36	115
2017	RO-03	14	20	22	18	25	1	34	44	77
2017	RO-04	5	28	36	9	18	5	34	29	22
2017	RO-05	26	55	20	0	0	0	80	0	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	29	21	11	9	0	2	57	21	96
2019	RO-03	24	26	21	16	12	0	2	51	28	58
2019	RO-04	26	32	26	5	5	0	5	61	11	19
2018	RO	24	26	27	12	9	0	2	51	21	125
2018	RO-03	25	25	28	9	12	0	1	50	21	81
2018	RO-04	17	29	25	25	4	0	0	46	29	24
2018	RO-05	33	27	27	7	0	0	7	64	7	15
2017	RO	23	28	20	16	10	1	1	52	27	116
2017	RO-03	31	23	17	14	13	1	1	55	28	78
2017	RO-04	9	40	23	18	9	0	0	49	28	22
2017	RO-05	6	35	29	29	0	0	0	41	29	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	20	33	21	13	9	0	4	55	23	96
2019	RO-03	19	28	19	17	14	0	3	48	32	58
2019	RO-04	26	26	26	5	5	0	11	59	12	19
2018	RO	29	29	25	6	8	0	2	60	14	125
2018	RO-03	33	23	27	6	7	0	4	58	14	82
2018	RO-04	21	42	17	4	17	0	0	63	21	24
2018	RO-05	21	50	29	0	0	0	0	71	0	14
2017	RO	30	28	16	10	8	1	7	63	20	116
2017	RO-03	37	23	12	10	9	1	8	66	21	78
2017	RO-04	23	37	17	5	9	0	9	66	15	22
2017	RO-05	6	29	39	20	0	0	5	38	21	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	27	36	19	10	5	0	2	65	16	96
2019	RO-03	24	31	21	17	7	0	0	55	24	58
2019	RO-04	32	37	16	0	5	0	11	76	6	19
2018	RO	38	25	19	7	10	0	1	63	18	126
2018	RO-03	39	22	20	10	10	0	0	61	20	82
2018	RO-04	42	33	4	0	21	0	0	75	21	24
2018	RO-05	27	33	33	0	0	0	7	64	0	15
2017	RO	35	23	17	12	7	2	5	62	20	116
2017	RO-03	36	25	13	13	6	1	5	66	21	78
2017	RO-04	41	17	14	9	9	5	5	65	20	22
2017	RO-05	26	20	29	20	0	0	5	48	21	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	39	21	14	14	13	1	60	26	96
2019	RO-03	41	12	14	16	16	2	54	32	58
2019	RO-04	16	47	16	11	11	0	63	21	19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	32	29	18	8	12	0	1	62	20	95
2019	RO-03	33	19	22	10	16	0	0	52	26	58
2019	RO-04	16	53	11	5	11	0	5	72	17	19
2018	RO	34	27	21	11	6	0	0	61	18	126
2018	RO-03	38	24	21	10	7	0	0	62	17	82
2018	RO-04	33	29	13	17	8	0	0	63	25	24
2018	RO-05	13	40	40	7	0	0	0	53	7	15
2017	RO	32	27	19	12	9	1	1	60	21	113
2017	RO-03	36	24	21	9	8	1	0	61	18	75
2017	RO-04	28	36	14	5	14	0	5	66	19	22
2017	RO-05	20	31	20	29	0	0	0	51	29	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	57	16	11	6	8	1	1	74	15	95
2019	RO-03	48	17	12	7	12	2	2	68	20	58
2019	RO-04	67	11	11	6	6	0	0	78	11	18
2018	RO	52	19	12	7	8	0	1	72	15	126
2018	RO-03	55	17	11	7	9	0	1	73	16	82
2018	RO-04	33	33	8	13	13	0	0	67	25	24
2018	RO-05	67	7	27	0	0	0	0	73	0	15
2017	RO	52	22	10	6	8	1	1	75	14	116
2017	RO-03	50	19	13	6	10	1	0	70	17	78
2017	RO-04	42	43	5	5	5	0	0	86	10	21
2017	RO-05	77	14	9	0	0	0	0	91	0	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	68	12	1	3	2	14	93	6	95
2019	RO-03	66	14	0	3	2	16	94	6	58
2019	RO-04	68	11	0	5	5	11	88	12	19
2018	RO	68	12	8	2	3	6	86	6	125
2018	RO-03	71	11	9	2	0	7	88	3	82
2018	RO-04	48	22	9	4	13	4	73	18	23
2018	RO-05	80	7	0	0	7	7	93	7	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	64	17	9	2	6	0	2	82	9	96
2019	RO-03	53	19	12	3	9	0	3	75	13	58
2019	RO-04	68	16	11	0	5	0	0	84	5	19
2018	RO	62	18	8	7	3	0	2	81	11	126
2018	RO-03	59	21	10	6	4	0	1	80	10	82
2018	RO-04	58	13	8	17	4	0	0	71	21	24
2018	RO-05	80	13	0	0	0	0	7	100	0	15
2017	RO	65	17	6	5	3	3	1	85	9	117
2017	RO-03	61	19	4	6	4	4	1	85	11	78
2017	RO-04	68	14	9	5	5	0	0	82	9	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	42	33	9	5	9	0	1	76	15	96
2019	RO-03	31	40	10	7	10	0	2	72	18	58
2019	RO-04	42	32	16	0	11	0	0	74	11	19
2018	RO	43	32	17	4	4	0	0	75	8	125
2018	RO-03	38	38	13	6	5	0	0	76	11	82
2018	RO-04	42	33	21	0	4	0	0	75	4	24
2018	RO-05	71	7	21	0	0	0	0	79	0	14
2017	RO	35	33	17	10	3	1	0	69	14	117
2017	RO-03	33	36	15	10	4	1	0	70	14	78
2017	RO-04	31	32	14	18	5	0	0	63	23	22
2017	RO-05	55	18	27	0	0	0	0	73	0	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	53	23	10	3	10	0	76	14	96
2019	RO-03	48	22	12	5	12	0	71	17	58
2019	RO-04	58	32	0	0	11	0	89	11	19
2018	RO	51	20	12	10	8	0	70	18	124
2018	RO-03	47	22	12	10	9	0	69	19	81
2018	RO-04	42	21	8	17	13	0	63	29	24
2018	RO-05	79	7	14	0	0	0	86	0	14
2017	RO	41	31	14	8	4	2	73	13	117
2017	RO-03	38	31	14	9	5	3	71	15	78
2017	RO-04	49	28	14	5	5	0	77	9	22
2017	RO-05	46	36	9	9	0	0	82	9	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	51	12	5	2	4	0	26	84	9	94
2019	RO-03	53	7	0	2	2	0	37	94	6	57
2019	RO-04	44	28	17	0	11	0	0	72	11	18
2018	RO	41	12	6	2	3	0	36	83	8	125
2018	RO-03	44	6	1	0	0	0	49	98	0	82
2018	RO-04	33	42	8	4	8	0	4	78	13	24
2018	RO-05	36	0	29	0	7	0	29	50	10	14
2017	RO	43	11	8	3	0	1	34	83	5	117
2017	RO-03	46	5	1	0	0	1	46	98	0	78
2017	RO-04	45	28	14	9	0	0	5	76	10	22
2017	RO-05	14	18	45	9	0	0	14	38	10	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	62	18	9	3	4	0	4	83	8	94
2019	RO-03	60	18	7	4	5	0	7	83	9	57
2019	RO-04	63	5	21	5	5	0	0	68	11	19
2018	RO	61	18	11	4	1	0	5	83	5	124
2018	RO-03	58	17	12	5	0	0	7	81	5	81
2018	RO-04	75	13	4	4	4	0	0	88	8	24
2018	RO-05	57	36	7	0	0	0	0	93	0	14
2017	RO	55	27	9	3	0	1	4	87	4	117
2017	RO-03	52	30	9	4	0	1	4	86	4	78
2017	RO-04	54	28	9	5	0	0	5	86	5	22
2017	RO-05	72	23	0	0	0	0	5	100	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	79	14	3	0	3	0	1	94	3	96
2019	RO-03	78	16	2	0	5	0	0	93	5	58
2019	RO-04	89	5	5	0	0	0	0	95	0	19
2018	RO	79	13	3	2	2	0	2	94	3	125
2018	RO-03	76	15	4	1	2	0	2	93	4	82
2018	RO-04	92	4	0	4	0	0	0	96	4	24
2018	RO-05	71	21	0	0	0	0	7	100	0	14
2017	RO	72	16	5	0	1	1	5	94	1	117
2017	RO-03	73	12	6	0	1	1	6	92	1	78
2017	RO-04	68	28	0	0	0	0	5	100	0	22
2017	RO-05	82	18	0	0	0	0	0	100	0	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	50	30	10	3	5	0	1	81	8	96
2019	RO-03	47	36	9	5	2	0	2	84	7	58
2019	RO-04	53	26	5	0	16	0	0	79	16	19
2018	RO	47	27	17	6	2	0	1	75	8	125
2018	RO-03	48	27	16	6	2	0	1	75	9	82
2018	RO-04	46	21	25	4	4	0	0	67	8	24
2018	RO-05	43	43	7	7	0	0	0	86	7	14
2017	RO	46	33	14	3	2	2	1	81	5	117
2017	RO-03	45	33	15	3	1	3	0	80	4	78
2017	RO-04	40	41	5	5	5	0	5	86	10	22
2017	RO-05	73	9	18	0	0	0	0	82	0	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	9	36	27	15	11	1	46	26	96
2019	RO-03	5	36	33	12	14	0	41	26	58
2019	RO-04	11	32	26	21	11	0	42	32	19
2018	RO	12	28	32	16	12	0	40	28	125
2018	RO-03	9	30	35	16	10	0	39	26	82
2018	RO-04	17	22	22	13	26	0	39	39	23
2018	RO-05	13	33	33	20	0	0	47	20	15
2017	RO	11	31	34	13	10	1	43	23	117
2017	RO-03	10	31	31	15	12	1	41	27	78
2017	RO-04	9	37	32	8	14	0	46	22	22
2017	RO-05	27	27	46	0	0	0	54	0	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	19	22	31	23	5	0	28	41	96
2019	RO-03	21	26	31	14	9	0	22	47	58
2019	RO-04	11	16	53	21	0	0	21	26	19
2018	RO	21	19	33	20	7	0	27	40	123
2018	RO-03	16	22	34	19	9	0	28	38	79
2018	RO-04	42	13	25	17	4	0	21	54	24
2018	RO-05	13	20	40	27	0	0	27	33	15
2017	RO	17	15	39	16	12	1	28	32	116
2017	RO-03	21	14	32	16	15	1	32	35	78
2017	RO-04	10	14	61	5	10	0	14	24	21
2017	RO-05	9	18	37	36	0	0	36	27	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	22	41	16	10	10	1	0	63	21	96
2019	RO-03	21	31	21	10	16	2	0	53	26	58
2019	RO-04	16	58	5	21	0	0	0	74	21	19
2018	RO	16	40	17	14	10	3	0	57	25	126
2018	RO-03	9	34	24	16	12	5	0	45	29	82
2018	RO-04	17	50	4	17	13	0	0	67	29	24
2018	RO-05	47	53	0	0	0	0	0	100	0	15
2017	RO	8	29	25	21	11	5	1	40	34	117
2017	RO-03	6	23	27	23	13	6	1	32	39	78
2017	RO-04	0	36	23	23	14	5	0	37	39	22
2017	RO-05	23	59	18	0	0	0	0	82	0	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	20	28	16	17	20	0	48	36	96
2019	RO-03	16	19	17	24	24	0	34	48	58
2019	RO-04	16	42	16	5	21	0	58	26	19
2018	RO	15	30	16	18	20	2	45	38	126
2018	RO-03	9	26	20	22	22	2	35	45	82
2018	RO-04	21	33	4	13	29	0	54	42	24
2018	RO-05	40	40	13	7	0	0	80	7	15
2017	RO	11	24	19	23	21	3	36	45	117
2017	RO-03	10	18	22	23	24	3	29	49	78
2017	RO-04	9	28	22	18	23	0	37	41	22
2017	RO-05	23	41	0	27	0	9	71	29	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	16	84	96
2019	RO-03	19	81	58
2019	RO-04	11	89	19
2017	RO	13	87	117
2017	RO-03	15	85	78
2017	RO-05	0	100	12
2014	RO	6	94	127
2014	RO-03	7	93	71
2014	RO-05	0	100	19

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	80	20	15
2019	RO-03	73	27	11
2017	RO	67	33	15
2017	RO-03	67	33	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	36	18	9	36	0	0	0	55	36	11
2017	RO	20	70	0	10	0	0	0	90	10	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	8	19	29	17	25	1	9	91	95
2019	RO-03	2	24	26	22	24	2	2	98	58
2019	RO-04	5	16	42	11	26	0	5	95	19
2018	RO	6	19	28	20	25	1	6	94	125
2018	RO-03	6	21	21	26	26	1	6	94	82
2018	RO-04	0	13	48	9	30	0	0	100	23
2018	RO-05	13	20	40	13	13	0	13	87	15
2017	RO	10	21	22	17	30	0	10	90	117
2017	RO-03	8	22	19	18	33	0	8	92	78
2017	RO-04	9	14	28	18	31	0	9	91	22
2017	RO-05	27	27	18	9	14	5	28	72	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	70	30	86
2019	RO-03	73	27	56
2019	RO-04	61	39	18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RO	31	69	84
2019	RO-03	38	62	55
2019	RO-04	17	83	18
2018	RO	24	76	116
2018	RO-03	29	71	76
2018	RO-04	13	87	23
2018	RO-05	23	77	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	9	24	18	16	33	0	0	33	49	85
2019	RO-03	11	20	13	18	39	0	0	30	57	56
2019	RO-04	6	22	33	17	22	0	0	28	39	18
2018	RO	8	26	11	25	28	0	2	34	54	115
2018	RO-03	8	21	11	25	32	0	3	30	59	75
2018	RO-04	9	43	13	13	22	0	0	52	35	23
2018	RO-05	0	15	8	54	23	0	0	15	77	13
2017	RO	9	13	15	23	35	1	5	22	61	105
2017	RO-03	11	17	15	21	32	0	4	29	55	72
2017	RO-04	5	5	15	30	39	5	0	11	73	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	7	13	14	21	40	2	2	21	64	85
2019	RO-03	7	11	9	23	43	4	4	19	71	56
2019	RO-04	11	11	22	17	39	0	0	22	56	18
2018	RO	2	11	9	21	54	0	4	14	77	115
2018	RO-03	3	12	4	23	56	0	3	15	81	75
2018	RO-04	0	9	22	9	52	0	9	10	67	23
2018	RO-05	0	8	8	31	54	0	0	8	85	13
2017	RO	2	6	13	21	55	0	4	8	79	105
2017	RO-03	1	7	15	25	50	0	1	8	76	72
2017	RO-04	5	5	5	10	65	0	10	11	83	20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RO	29	19	22	8	17	0	4	51	26	95
2019	RO-03	34	14	22	7	17	0	5	51	25	58
2019	RO-04	16	32	26	11	16	0	0	47	26	19
2018	RO	23	14	15	18	22	1	7	41	43	126
2018	RO-03	27	13	16	18	18	1	6	43	39	82
2018	RO-04	8	17	17	17	33	0	8	27	55	24
2018	RO-05	20	20	7	20	20	0	13	46	46	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - RO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment