2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - RCO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	31	49	5	12	2	80	15	509
2019	RCO-02	33	53	3	9	2	86	10	58
2019	RCO-03	36	47	2	15	1	82	15	131
2019	RCO-04	29	50	7	12	3	79	14	267
2019	RCO-05	36	48	8	4	4	84	8	25
2017	RCO	22	47	7	17	7	68	24	432
2017	RCO-02	15	68	3	15	0	82	15	40
2017	RCO-03	33	46	5	12	4	79	16	120
2017	RCO-04	18	43	9	19	10	61	29	216
2017	RCO-05	32	36	8	20	4	68	24	25
2011	RCO	43	41	5	8	3	84	11	566
2011	RCO-01	36	47	0	17	0	83	17	11
2011	RCO-02	49	32	7	8	4	81	11	53
2011	RCO-03	42	47	1	6	3	89	10	151
2011	RCO-04	44	40	6	8	2	83	11	290
2011	RCO-05	48	29	11	9	3	77	11	35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	65	16	5	6	5	3	84	11	511
2019	RCO-02	72	9	3	10	3	2	82	14	58
2019	RCO-03	63	22	2	5	5	4	88	9	132
2019	RCO-04	63	16	6	7	6	3	82	13	268
2019	RCO-05	64	8	20	0	4	4	75	4	25
2017	RCO	62	18	7	7	4	2	81	12	431
2017	RCO-02	72	8	5	8	5	3	82	13	40
2017	RCO-03	57	22	8	6	6	1	80	12	119
2017	RCO-04	61	19	6	8	4	2	81	12	216
2017	RCO-05	68	8	0	12	8	4	79	21	25
2011	RCO	66	14	6	8	5	1	81	13	566
2011	RCO-01	45	37	8	9	0	0	82	9	11
2011	RCO-02	63	17	5	5	9	0	80	15	53
2011	RCO-03	65	14	5	10	5	2	80	14	151
2011	RCO-04	67	14	7	8	3	1	82	11	290
2011	RCO-05	77	6	3	0	11	3	85	12	35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	52	34	6	5	4	0	86	9	510
2019	RCO-02	50	36	5	5	3	0	86	9	58
2019	RCO-03	51	34	8	5	2	0	85	8	132
2019	RCO-04	54	31	6	4	5	0	85	9	267
2019	RCO-05	44	40	4	8	4	0	84	12	25
2017	RCO	49	37	3	7	3	0	86	10	432
2017	RCO-02	50	38	8	5	0	0	87	5	40
2017	RCO-03	52	38	4	4	2	0	90	6	120
2017	RCO-04	47	38	3	8	5	0	85	12	216
2017	RCO-05	60	32	0	4	0	4	96	4	25
2011	RCO	55	32	5	5	3	0	87	8	565
2011	RCO-01	27	64	0	9	0	0	91	9	11
2011	RCO-02	47	43	4	4	2	0	91	6	53
2011	RCO-03	62	29	4	3	2	0	91	5	149
2011	RCO-04	53	31	6	5	4	0	84	10	291
2011	RCO-05	72	26	0	0	3	0	97	3	35

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	28	41	16	11	4	0	0	69	15	508
2019	RCO-02	21	55	10	10	3	0	0	76	14	58
2019	RCO-03	29	36	21	12	2	0	0	64	15	129
2019	RCO-04	29	40	15	11	5	0	0	69	16	268
2019	RCO-05	28	36	16	12	4	0	4	67	17	25
2018	RCO	18	46	15	14	6	0	1	65	20	349
2018	RCO-01	40	30	10	10	10	0	0	70	20	10
2018	RCO-02	21	62	14	0	3	0	0	83	3	29
2018	RCO-03	15	45	13	23	3	0	1	61	26	75
2018	RCO-04	17	47	16	13	7	0	1	64	19	181
2018	RCO-05	29	41	6	12	6	0	6	75	19	17
2017	RCO	23	44	13	14	5	0	0	68	19	432
2017	RCO-02	25	55	3	15	3	0	0	80	18	40
2017	RCO-03	28	46	13	10	4	0	0	73	14	120
2017	RCO-04	20	44	15	15	6	0	0	64	21	216
2017	RCO-05	24	44	4	16	8	0	4	71	25	25
2011	RCO	22	36	15	15	10	0	2	59	26	567
2011	RCO-01	18	36	18	28	0	0	0	54	28	11
2011	RCO-02	19	36	21	13	5	2	4	58	20	53
2011	RCO-03	21	43	13	15	6	0	1	66	22	151
2011	RCO-04	22	33	14	17	12	0	1	56	30	290
2011	RCO-05	36	22	20	8	11	0	3	60	20	36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	57	32	7	2	1	0	89	3	507
2019	RCO-02	65	28	2	4	2	0	93	5	57
2019	RCO-03	58	33	8	2	0	0	91	2	132
2019	RCO-04	55	33	8	2	1	1	89	3	266
2019	RCO-05	68	24	8	0	0	0	92	0	25
2017	RCO	59	31	6	3	1	0	89	4	430
2017	RCO-02	60	32	3	3	3	0	92	5	40
2017	RCO-03	62	33	4	0	1	0	95	1	119
2017	RCO-04	58	28	7	5	1	0	87	6	215
2017	RCO-05	60	28	8	4	0	0	88	4	25

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	46	30	12	7	4	0	0	77	11	509
2019	RCO-02	57	31	7	0	3	2	0	89	4	58
2019	RCO-03	44	29	14	10	2	0	1	74	12	131
2019	RCO-04	43	32	11	7	6	0	0	76	13	267
2019	RCO-05	60	16	16	4	4	0	0	76	8	25
2018	RCO	41	34	12	6	5	0	1	76	11	346
2018	RCO-01	50	20	10	10	0	0	10	78	11	10
2018	RCO-02	55	34	10	0	0	0	0	90	0	29
2018	RCO-03	42	41	12	1	4	0	0	82	5	74
2018	RCO-04	39	31	14	8	7	1	0	71	15	180
2018	RCO-05	41	35	12	12	0	0	0	76	12	17
2017	RCO	43	34	12	8	3	1	0	77	11	429
2017	RCO-02	49	31	10	10	0	0	0	79	10	39
2017	RCO-03	45	34	11	7	2	2	0	80	9	119
2017	RCO-04	39	36	13	7	4	1	0	76	11	215
2017	RCO-05	60	20	8	8	4	0	0	80	12	25
2011	RCO	39	34	12	8	5	1	1	75	13	566
2011	RCO-01	45	19	9	9	9	9	0	70	20	11
2011	RCO-02	43	30	11	8	4	0	4	76	12	52
2011	RCO-03	46	34	12	5	2	1	0	80	7	151
2011	RCO-04	34	37	12	9	6	1	0	72	16	290
2011	RCO-05	53	25	11	3	8	0	0	78	11	36

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	44	37	8	7	3	0	82	10	511
2019	RCO-02	38	43	9	9	0	2	82	9	58
2019	RCO-03	41	41	10	5	3	0	82	8	132
2019	RCO-04	49	32	8	8	3	0	81	11	268
2019	RCO-05	48	36	8	8	0	0	84	8	25
2018	RCO	41	39	10	7	3	0	81	10	347
2018	RCO-02	31	62	7	0	0	0	93	0	29
2018	RCO-03	35	45	5	14	1	0	80	15	74
2018	RCO-04	43	38	11	7	2	0	80	9	181
2018	RCO-05	71	24	6	0	0	0	94	0	17
2017	RCO	39	47	9	3	2	0	86	6	432
2017	RCO-02	30	57	5	5	3	0	87	8	40
2017	RCO-03	31	54	7	6	3	0	85	8	120
2017	RCO-04	43	44	9	1	3	0	87	4	216
2017	RCO-05	60	36	0	4	0	0	96	4	25
2011	RCO	41	41	7	5	5	0	83	10	565
2011	RCO-01	37	54	0	0	9	0	91	9	11
2011	RCO-02	46	38	6	6	4	0	85	9	52
2011	RCO-03	41	44	8	3	3	1	86	6	151
2011	RCO-04	37	43	8	6	6	0	80	12	289
2011	RCO-05	67	17	3	11	3	0	84	14	36

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	24	39	15	14	7	0	0	64	21	510
2019	RCO-02	17	48	21	9	3	2	0	67	12	58
2019	RCO-03	27	43	11	13	7	0	0	69	20	131
2019	RCO-04	22	37	16	17	7	0	0	59	24	268
2019	RCO-05	36	36	12	8	8	0	0	72	16	25
2018	RCO	20	35	20	17	8	0	0	55	25	347
2018	RCO-01	20	40	30	10	0	0	0	60	10	10
2018	RCO-02	34	31	24	10	0	0	0	66	10	29
2018	RCO-03	15	38	19	23	5	0	0	53	28	74
2018	RCO-04	17	33	22	18	9	0	1	50	28	180
2018	RCO-05	41	24	18	12	6	0	0	65	18	17
2017	RCO	22	38	17	16	6	1	0	60	22	432
2017	RCO-02	30	47	8	10	3	3	0	79	13	40
2017	RCO-03	18	41	16	16	9	1	0	59	25	120
2017	RCO-04	23	33	19	19	6	0	0	57	24	216
2017	RCO-05	28	44	12	12	4	0	0	72	16	25
2011	RCO	20	36	17	15	12	0	0	56	27	567
2011	RCO-01	0	46	46	0	9	0	0	46	9	11
2011	RCO-02	27	35	11	19	8	0	0	62	26	53
2011	RCO-03	24	39	17	12	8	0	0	63	20	151
2011	RCO-04	16	34	19	17	15	0	0	49	32	290
2011	RCO-05	34	42	6	8	11	0	0	75	19	36

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	29	42	13	11	4	72	15	511
2019	RCO-02	26	41	19	10	3	67	14	58
2019	RCO-03	27	42	10	16	5	69	21	132
2019	RCO-04	29	43	14	10	3	73	13	268
2019	RCO-05	40	40	12	4	4	80	8	25
2018	RCO	23	42	16	14	4	66	18	349
2018	RCO-01	30	40	10	0	20	70	20	10
2018	RCO-02	14	45	38	3	0	59	3	29
2018	RCO-03	23	32	19	21	5	55	27	75
2018	RCO-04	22	48	14	13	3	70	17	181
2018	RCO-05	41	35	18	6	0	76	6	17
2017	RCO	22	47	13	13	5	69	18	432
2017	RCO-02	20	55	10	10	5	75	15	40
2017	RCO-03	20	53	10	11	7	73	18	120
2017	RCO-04	21	46	15	15	4	67	18	216
2017	RCO-05	44	24	20	4	8	68	12	25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	43	37	11	7	2	0	80	9	507
2019	RCO-02	28	42	19	11	0	0	70	11	57
2019	RCO-03	35	38	17	8	3	0	73	11	132
2019	RCO-04	49	37	7	6	1	0	86	8	265
2019	RCO-05	56	24	8	8	4	0	80	12	25
2018	RCO	42	42	9	4	2	0	84	7	350
2018	RCO-01	80	10	0	10	0	0	90	10	10
2018	RCO-02	31	55	14	0	0	0	86	0	29
2018	RCO-03	25	45	17	5	7	0	71	12	75
2018	RCO-04	45	43	8	3	2	0	88	4	182
2018	RCO-05	65	29	6	0	0	0	94	0	17
2017	RCO	39	43	8	6	4	0	82	10	432
2017	RCO-02	25	55	10	5	5	0	80	10	40
2017	RCO-03	33	49	7	4	8	0	82	12	120
2017	RCO-04	41	42	8	6	3	0	83	9	216
2017	RCO-05	64	24	0	12	0	0	88	12	25
2011	RCO	36	41	11	6	5	0	77	11	567
2011	RCO-01	9	64	18	0	8	0	74	8	11
2011	RCO-02	36	30	19	9	6	0	66	15	53
2011	RCO-03	36	48	5	5	7	0	84	11	151
2011	RCO-04	35	41	13	6	4	1	76	11	290
2011	RCO-05	53	28	14	5	0	0	81	5	36

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	35	37	12	12	4	0	72	16	509
2019	RCO-02	33	47	10	7	2	2	81	9	58
2019	RCO-03	36	35	16	10	3	0	71	13	132
2019	RCO-04	33	37	11	14	4	0	70	18	266
2019	RCO-05	44	36	8	0	12	0	80	12	25
2018	RCO	32	36	15	12	4	0	69	16	349
2018	RCO-01	50	30	10	10	0	0	80	10	10
2018	RCO-02	34	52	7	7	0	0	86	7	29
2018	RCO-03	28	36	20	12	4	0	64	16	75
2018	RCO-04	30	35	16	14	5	0	65	19	182
2018	RCO-05	59	18	6	18	0	0	76	18	17
2017	RCO	31	41	15	8	5	0	72	13	432
2017	RCO-02	28	45	8	15	3	3	74	18	40
2017	RCO-03	25	46	14	13	2	0	71	15	120
2017	RCO-04	33	37	16	6	8	0	70	14	216
2017	RCO-05	36	52	4	0	8	0	88	8	25

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	61	29	6	2	1	91	3	509
2019	RCO-02	52	36	9	3	0	88	3	58
2019	RCO-03	56	36	6	2	0	92	2	131
2019	RCO-04	63	27	6	2	1	90	3	268
2019	RCO-05	75	21	4	0	0	96	0	24
2018	RCO	59	31	6	2	2	89	5	346
2018	RCO-01	80	0	10	0	10	80	10	10
2018	RCO-02	55	45	0	0	0	100	0	29
2018	RCO-03	51	35	7	4	3	86	7	74
2018	RCO-04	59	30	7	2	2	89	3	179
2018	RCO-05	76	24	0	0	0	100	0	17
2017	RCO	56	38	3	2	0	94	3	430
2017	RCO-02	53	40	5	3	0	92	3	40
2017	RCO-03	45	44	5	4	2	89	6	119
2017	RCO-04	59	37	2	1	0	97	1	216
2017	RCO-05	76	16	4	4	0	92	4	25
2011	RCO	63	29	6	2	1	91	3	567
2011	RCO-01	74	18	9	0	0	91	0	11
2011	RCO-02	55	37	7	0	0	93	0	53
2011	RCO-03	64	27	6	3	1	91	3	151
2011	RCO-04	62	29	5	2	1	92	3	290
2011	RCO-05	70	22	3	5	0	92	5	36

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	35	42	10	9	5	76	14	510
2019	RCO-02	29	43	12	12	3	72	16	58
2019	RCO-03	37	43	11	8	2	79	10	131
2019	RCO-04	34	43	9	9	6	76	15	268
2019	RCO-05	48	40	4	4	4	88	8	25
2018	RCO	27	44	10	10	8	72	18	347
2018	RCO-01	50	30	10	0	10	80	10	10
2018	RCO-02	34	55	10	0	0	90	0	29
2018	RCO-03	24	51	9	7	9	75	16	75
2018	RCO-04	25	43	10	14	8	68	22	180
2018	RCO-05	47	35	0	6	12	82	18	17
2017	RCO	31	41	13	10	5	72	15	430
2017	RCO-02	30	55	8	3	5	85	8	40
2017	RCO-03	29	38	19	8	6	66	14	119
2017	RCO-04	31	40	10	13	5	71	18	216
2017	RCO-05	52	32	8	8	0	84	8	25
2011	RCO	30	35	14	12	9	65	21	566
2011	RCO-01	9	36	36	9	9	46	18	11
2011	RCO-02	23	43	15	13	6	66	19	53
2011	RCO-03	37	38	11	10	4	76	14	151
2011	RCO-04	28	34	14	13	12	61	25	289
2011	RCO-05	45	22	22	8	3	67	11	36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	42	34	12	8	4	0	76	12	510
2019	RCO-02	49	33	7	9	2	0	82	11	57
2019	RCO-03	40	36	11	8	5	0	77	13	132
2019	RCO-04	42	33	14	6	4	0	75	11	268
2019	RCO-05	52	24	12	4	8	0	76	12	25
2018	RCO	36	34	14	11	4	0	71	15	348
2018	RCO-01	60	20	10	10	0	0	80	10	10
2018	RCO-02	45	52	3	0	0	0	97	0	29
2018	RCO-03	31	44	13	8	4	0	75	12	75
2018	RCO-04	33	32	16	13	5	1	65	18	180
2018	RCO-05	65	18	6	6	6	0	82	12	17
2017	RCO	35	39	14	7	5	0	74	13	428
2017	RCO-02	39	49	8	3	3	0	87	5	39
2017	RCO-03	30	43	14	9	3	0	73	13	119
2017	RCO-04	36	35	14	8	7	0	71	15	215
2017	RCO-05	40	36	16	4	4	0	76	8	25

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	29	41	16	10	4	0	1	70	14	506
2019	RCO-02	33	45	16	5	0	0	2	79	5	58
2019	RCO-03	29	37	19	11	4	0	0	66	15	131
2019	RCO-04	27	42	16	9	5	0	0	70	14	266
2019	RCO-05	39	35	9	17	0	0	0	74	17	23
2018	RCO	22	36	19	17	6	0	0	58	23	349
2018	RCO-01	40	40	20	0	0	0	0	80	0	10
2018	RCO-02	28	41	17	14	0	0	0	69	14	29
2018	RCO-03	13	36	28	16	7	0	0	49	23	75
2018	RCO-04	21	37	16	19	7	0	0	58	26	182
2018	RCO-05	41	12	29	18	0	0	0	53	18	17
2017	RCO	30	36	16	12	5	0	0	67	17	430
2017	RCO-02	28	37	18	10	5	3	0	67	15	40
2017	RCO-03	27	45	15	8	4	0	0	72	13	119
2017	RCO-04	32	32	16	15	6	0	0	64	21	216
2017	RCO-05	44	28	16	8	4	0	0	72	12	25
2011	RCO	29	41	15	9	5	1	0	71	14	566
2011	RCO-01	8	64	9	9	9	0	0	73	18	11
2011	RCO-02	30	40	15	9	2	2	2	73	12	53
2011	RCO-03	36	43	11	5	5	1	0	79	10	150
2011	RCO-04	27	39	16	12	6	0	0	66	18	291
2011	RCO-05	43	34	14	3	5	0	0	77	8	35

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	49	38	7	4	1	0	88	5	511
2019	RCO-02	50	41	7	0	0	2	93	0	58
2019	RCO-03	48	39	5	7	1	0	87	8	132
2019	RCO-04	49	38	8	4	1	0	87	5	268
2019	RCO-05	56	32	4	4	4	0	88	8	25
2018	RCO	45	39	11	2	3	0	84	5	348
2018	RCO-01	60	20	10	0	10	0	80	10	10
2018	RCO-02	50	46	4	0	0	0	96	0	28
2018	RCO-03	39	41	13	1	5	0	80	7	75
2018	RCO-04	45	39	13	2	2	0	83	4	181
2018	RCO-05	71	29	0	0	0	0	100	0	17
2017	RCO	45	41	8	4	2	0	86	6	430
2017	RCO-02	53	37	3	3	5	0	90	8	40
2017	RCO-03	39	45	6	7	3	1	85	9	119
2017	RCO-04	45	40	9	4	2	0	86	6	216
2017	RCO-05	60	36	0	0	4	0	96	4	25
2011	RCO	48	38	7	5	2	0	86	7	566
2011	RCO-01	37	54	0	0	9	0	91	9	11
2011	RCO-02	58	31	8	4	0	0	89	4	52
2011	RCO-03	50	40	7	3	1	0	90	3	151
2011	RCO-04	43	40	8	7	2	0	83	9	290
2011	RCO-05	70	22	3	3	3	0	92	6	36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	23	36	23	10	8	0	0	59	18	510
2019	RCO-02	28	34	34	0	3	0	0	62	3	58
2019	RCO-03	23	40	17	12	8	0	0	63	20	132
2019	RCO-04	23	31	25	12	10	0	0	54	21	267
2019	RCO-05	12	56	12	16	4	0	0	68	20	25
2018	RCO	22	32	21	16	8	0	1	54	24	349
2018	RCO-01	60	10	20	10	0	0	0	70	10	10
2018	RCO-02	21	38	28	3	10	0	0	59	14	29
2018	RCO-03	23	43	12	11	11	0	1	66	22	75
2018	RCO-04	21	26	23	22	7	0	1	47	29	181
2018	RCO-05	24	35	24	12	6	0	0	59	18	17
2017	RCO	22	42	18	11	6	0	0	65	17	432
2017	RCO-02	20	55	12	13	0	0	0	75	13	40
2017	RCO-03	24	41	18	10	7	0	0	65	17	120
2017	RCO-04	23	42	18	12	5	1	0	65	17	216
2017	RCO-05	16	36	28	8	8	0	4	54	17	25
2011	RCO	21	39	21	11	6	0	1	60	18	567
2011	RCO-01	9	36	36	19	0	0	0	45	19	11
2011	RCO-02	23	40	22	6	4	2	4	66	10	53
2011	RCO-03	22	39	25	8	5	0	1	62	13	151
2011	RCO-04	20	39	19	13	9	0	0	59	22	290
2011	RCO-05	20	39	22	14	5	0	0	58	19	36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	7	26	43	20	4	0	0	24	33	509
2019	RCO-02	10	19	52	17	2	0	0	19	29	58
2019	RCO-03	7	28	42	17	5	1	1	22	35	132
2019	RCO-04	6	28	39	23	3	0	0	26	35	266
2019	RCO-05	4	24	44	24	4	0	0	28	28	25
2018	RCO	11	27	40	16	6	0	0	22	38	349
2018	RCO-01	0	20	60	0	20	0	0	20	20	10
2018	RCO-02	0	14	59	21	7	0	0	28	14	29
2018	RCO-03	15	27	33	19	7	0	0	25	41	75
2018	RCO-04	12	30	38	15	4	0	0	19	43	181
2018	RCO-05	0	24	41	29	6	0	0	35	24	17
2017	RCO	8	28	38	17	7	0	2	25	36	430
2017	RCO-02	15	25	38	18	5	0	0	23	40	40
2017	RCO-03	7	31	38	18	4	1	3	22	39	120
2017	RCO-04	8	27	41	13	9	0	1	22	36	215
2017	RCO-05	4	20	36	32	8	0	0	40	24	25
2011	RCO	13	33	36	12	4	0	1	17	47	564
2011	RCO-01	0	36	64	0	0	0	0	0	36	11
2011	RCO-02	15	28	43	8	6	0	0	13	43	53
2011	RCO-03	14	23	41	17	4	0	1	21	37	148
2011	RCO-04	14	37	33	13	3	0	0	16	51	291
2011	RCO-05	11	46	29	3	9	0	3	12	59	35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	5	17	30	33	14	1	1	48	22	508
2019	RCO-02	2	12	28	45	12	2	0	58	14	58
2019	RCO-03	5	21	30	32	9	2	1	43	27	131
2019	RCO-04	4	17	29	33	17	0	1	50	21	266
2019	RCO-05	20	12	28	28	12	0	0	40	32	25
2018	RCO	9	17	32	29	12	0	1	41	26	348
2018	RCO-01	0	30	10	40	20	0	0	60	30	10
2018	RCO-02	0	3	34	52	10	0	0	62	3	29
2018	RCO-03	11	15	37	24	12	1	0	36	26	75
2018	RCO-04	10	17	32	27	12	0	1	40	28	181
2018	RCO-05	0	24	35	24	18	0	0	41	24	17
2017	RCO	8	16	31	28	14	1	2	44	25	428
2017	RCO-02	5	15	28	33	13	3	3	49	22	39
2017	RCO-03	7	17	31	35	7	1	3	43	24	120
2017	RCO-04	11	15	31	24	17	0	1	42	27	213
2017	RCO-05	0	16	44	16	24	0	0	40	16	25
2011	RCO	19	26	27	16	7	1	2	25	47	565
2011	RCO-01	17	27	37	19	0	0	0	19	44	11
2011	RCO-02	15	20	34	13	8	6	4	23	39	53
2011	RCO-03	17	23	30	16	11	1	3	28	41	149
2011	RCO-04	20	29	27	17	6	0	2	24	49	291
2011	RCO-05	20	32	20	17	9	0	3	27	53	35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	15	26	31	21	5	0	1	26	42	510
2019	RCO-02	14	40	22	16	7	2	0	23	54	58
2019	RCO-03	18	29	36	12	2	0	2	15	48	132
2019	RCO-04	13	24	29	28	6	0	1	34	37	267
2019	RCO-05	28	20	44	4	4	0	0	8	48	25
2018	RCO	17	25	33	18	6	0	0	24	42	347
2018	RCO-01	10	20	0	30	40	0	0	70	30	10
2018	RCO-02	10	24	24	34	7	0	0	41	34	29
2018	RCO-03	27	27	28	15	4	0	0	19	53	75
2018	RCO-04	15	25	37	17	5	0	1	22	40	179
2018	RCO-05	12	6	53	29	0	0	0	29	18	17
2017	RCO	18	26	31	15	7	0	3	23	45	429
2017	RCO-02	18	26	36	13	5	3	0	18	45	39
2017	RCO-03	20	23	31	14	8	0	4	23	45	120
2017	RCO-04	18	24	31	15	8	0	2	24	44	214
2017	RCO-05	4	56	16	20	4	0	0	24	60	25
2011	RCO	22	26	30	15	5	1	2	21	49	563
2011	RCO-01	9	61	30	0	0	0	0	0	70	10
2011	RCO-02	25	25	31	6	8	2	4	14	53	52
2011	RCO-03	18	26	30	16	8	1	2	24	45	148
2011	RCO-04	23	27	29	18	3	0	1	21	50	291
2011	RCO-05	30	22	22	17	3	0	6	21	56	36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	5	16	37	31	9	0	1	41	21	506
2019	RCO-02	3	9	40	38	9	2	0	47	12	58
2019	RCO-03	5	14	40	30	11	0	1	41	19	131
2019	RCO-04	6	17	36	31	9	0	1	41	23	264
2019	RCO-05	4	36	28	28	0	0	4	29	42	25
2018	RCO	8	19	35	28	9	0	1	38	27	348
2018	RCO-01	0	0	10	20	70	0	0	90	0	10
2018	RCO-02	0	24	28	41	7	0	0	48	24	29
2018	RCO-03	8	23	32	23	13	0	1	36	31	75
2018	RCO-04	10	20	38	26	6	0	1	32	31	181
2018	RCO-05	6	12	47	24	12	0	0	35	18	17
2017	RCO	5	15	36	29	13	0	3	43	20	430
2017	RCO-02	0	10	41	36	8	0	5	46	11	39
2017	RCO-03	5	15	37	23	15	1	4	40	21	120
2017	RCO-04	5	15	35	31	12	0	1	44	20	215
2017	RCO-05	4	20	28	28	16	0	4	46	25	25
2011	RCO	8	17	38	25	9	0	2	35	26	565
2011	RCO-01	17	19	55	9	0	0	0	9	36	11
2011	RCO-02	5	18	30	23	17	2	4	42	25	53
2011	RCO-03	3	16	37	31	11	0	2	43	20	149
2011	RCO-04	10	17	39	25	8	0	1	33	27	291
2011	RCO-05	14	17	43	11	11	0	3	24	32	35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	13	19	32	25	8	1	1	34	33	508
2019	RCO-02	16	10	33	31	7	2	2	39	27	58
2019	RCO-03	13	22	33	23	8	1	1	32	35	132
2019	RCO-04	12	19	32	25	9	1	1	35	32	265
2019	RCO-05	20	20	36	20	0	0	4	21	42	25
2018	RCO	18	26	29	19	6	0	2	25	45	348
2018	RCO-01	20	40	10	10	10	0	10	22	67	10
2018	RCO-02	7	17	41	24	7	0	3	32	25	29
2018	RCO-03	16	32	27	21	3	1	0	24	49	75
2018	RCO-04	23	23	28	19	6	0	1	25	47	180
2018	RCO-05	6	29	35	12	18	0	0	29	35	17
2017	RCO	10	23	30	20	11	1	4	33	35	430
2017	RCO-02	0	21	38	15	13	5	8	32	24	39
2017	RCO-03	12	23	27	21	12	2	5	35	37	120
2017	RCO-04	11	25	31	21	11	0	2	32	36	215
2017	RCO-05	8	24	28	28	8	0	4	38	33	25
2011	RCO	17	29	29	16	7	1	2	23	48	565
2011	RCO-01	18	37	27	8	9	0	0	18	55	11
2011	RCO-02	7	28	21	25	12	2	6	39	39	53
2011	RCO-03	15	26	28	19	9	0	2	29	42	148
2011	RCO-04	19	31	31	11	5	1	1	17	51	291
2011	RCO-05	22	25	22	25	3	0	3	29	48	36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	2	8	22	40	25	1	2	67	10	505
2019	RCO-02	2	9	18	40	26	4	2	70	11	57
2019	RCO-03	1	10	21	41	22	2	3	67	11	131
2019	RCO-04	2	6	24	39	26	0	2	67	8	265
2019	RCO-05	4	8	16	48	24	0	0	72	12	25
2018	RCO	5	8	32	31	21	2	1	54	14	342
2018	RCO-01	0	30	10	30	20	10	0	56	33	10
2018	RCO-02	0	7	29	32	32	0	0	64	7	28
2018	RCO-03	4	8	33	33	21	0	1	54	13	73
2018	RCO-04	5	7	32	31	20	3	1	54	13	178
2018	RCO-05	6	13	31	25	25	0	0	50	19	16
2017	RCO	2	7	22	39	23	4	5	67	9	429
2017	RCO-02	3	8	23	33	18	10	5	61	12	39
2017	RCO-03	2	5	18	38	25	6	7	71	8	120
2017	RCO-04	2	6	24	42	21	2	3	66	9	214
2017	RCO-05	0	8	20	36	36	0	0	72	8	25
2011	RCO	3	5	23	38	26	1	5	68	8	562
2011	RCO-01	9	0	28	54	9	0	0	64	9	11
2011	RCO-02	4	4	31	23	33	2	4	59	8	52
2011	RCO-03	4	7	23	39	20	1	6	63	12	148
2011	RCO-04	2	3	21	40	28	1	4	72	5	290
2011	RCO-05	0	3	17	37	37	0	6	79	3	35

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	16	27	35	16	4	1	1	20	44	508
2019	RCO-02	12	22	33	24	5	3	0	30	36	58
2019	RCO-03	24	23	34	13	3	1	2	16	49	132
2019	RCO-04	13	27	37	17	5	0	1	22	41	265
2019	RCO-05	20	48	20	12	0	0	0	12	68	25
2018	RCO	22	31	29	15	3	0	1	18	53	349
2018	RCO-01	10	10	30	30	20	0	0	50	20	10
2018	RCO-02	14	34	21	24	3	3	0	29	50	29
2018	RCO-03	23	31	32	12	1	0	1	14	54	75
2018	RCO-04	24	29	28	15	3	0	1	18	53	181
2018	RCO-05	18	35	47	0	0	0	0	0	53	17
2017	RCO	20	28	34	12	4	0	2	16	49	429
2017	RCO-02	23	15	38	10	8	3	3	19	41	39
2017	RCO-03	21	25	35	13	4	0	3	17	47	120
2017	RCO-04	19	33	31	11	4	0	1	16	53	214
2017	RCO-05	16	40	28	12	4	0	0	16	56	25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	10	21	37	21	9	1	30	32	508
2019	RCO-02	10	14	38	24	14	0	38	24	58
2019	RCO-03	8	20	39	22	8	2	31	29	132
2019	RCO-04	11	24	35	21	7	2	29	35	265
2019	RCO-05	8	20	48	20	4	0	24	28	25

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	63	14	8	6	4	1	4	81	10	507
2019	RCO-02	66	16	7	3	5	0	3	84	9	58
2019	RCO-03	59	18	7	6	5	0	5	81	11	130
2019	RCO-04	63	13	9	8	3	1	3	79	12	266
2019	RCO-05	64	8	24	0	0	0	4	75	0	25
2017	RCO	60	20	6	6	3	0	4	83	10	432
2017	RCO-02	65	18	3	5	3	3	5	89	8	40
2017	RCO-03	56	23	6	10	4	0	2	80	14	120
2017	RCO-04	60	19	8	4	4	0	5	83	8	216
2017	RCO-05	60	12	4	12	4	0	8	78	17	25
2011	RCO	59	16	7	7	5	0	5	80	12	564
2011	RCO-01	63	19	0	0	9	0	9	90	10	11
2011	RCO-02	63	13	9	4	9	0	2	78	13	53
2011	RCO-03	63	14	7	7	2	0	7	82	10	150
2011	RCO-04	57	18	6	8	4	0	5	80	13	289
2011	RCO-05	57	8	11	3	11	0	9	72	16	35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	28	28	17	11	5	6	4	63	18	508
2019	RCO-02	40	28	10	10	2	10	0	75	13	58
2019	RCO-03	27	24	18	16	4	5	6	57	22	131
2019	RCO-04	25	30	18	9	7	7	5	62	17	266
2019	RCO-05	32	36	16	8	4	4	0	71	13	25
2018	RCO	18	32	25	10	5	6	4	55	17	344
2018	RCO-01	20	50	10	0	0	0	20	88	0	10
2018	RCO-02	14	18	43	4	0	11	11	41	5	28
2018	RCO-03	15	33	25	12	5	7	3	53	20	73
2018	RCO-04	20	31	22	12	7	7	2	56	20	179
2018	RCO-05	12	35	35	6	0	6	6	53	7	17
2017	RCO	20	30	21	12	7	7	3	57	20	431
2017	RCO-02	25	30	23	10	2	5	5	61	14	40
2017	RCO-03	19	31	19	12	8	7	4	56	22	120
2017	RCO-04	21	28	18	14	7	10	1	55	24	215
2017	RCO-05	16	44	32	0	8	0	0	60	8	25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	49	30	8	8	4	1	80	12	507
2019	RCO-02	48	41	5	3	2	0	90	5	58
2019	RCO-03	48	27	10	11	4	0	75	15	131
2019	RCO-04	47	32	7	9	4	1	80	13	266
2019	RCO-05	63	17	17	0	4	0	79	4	24
2018	RCO	40	37	9	8	4	1	79	12	343
2018	RCO-01	50	20	20	0	0	10	78	0	10
2018	RCO-02	43	43	11	4	0	0	86	4	28
2018	RCO-03	36	39	7	9	7	1	77	16	74
2018	RCO-04	40	36	8	9	4	2	78	14	179
2018	RCO-05	41	35	18	6	0	0	76	6	17
2017	RCO	41	34	12	7	6	1	75	13	432
2017	RCO-02	53	30	10	0	5	3	85	5	40
2017	RCO-03	40	31	13	10	6	0	71	16	120
2017	RCO-04	37	36	12	7	7	2	74	14	216
2017	RCO-05	44	40	16	0	0	0	84	0	25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	53	34	6	5	2	0	0	87	7	508
2019	RCO-02	60	33	2	3	2	0	0	93	5	58
2019	RCO-03	48	35	9	8	0	0	0	83	8	130
2019	RCO-04	52	36	6	3	3	0	0	88	6	267
2019	RCO-05	72	16	4	4	4	0	0	88	8	25
2018	RCO	50	39	5	5	1	0	0	90	6	345
2018	RCO-01	60	30	0	10	0	0	0	90	10	10
2018	RCO-02	57	39	4	0	0	0	0	96	0	28
2018	RCO-03	42	43	5	8	1	0	0	85	9	74
2018	RCO-04	52	37	6	4	1	1	0	89	5	180
2018	RCO-05	47	47	0	6	0	0	0	94	6	17
2017	RCO	46	41	7	4	2	0	0	87	6	429
2017	RCO-02	60	35	0	5	0	0	0	95	5	40
2017	RCO-03	43	45	7	3	2	0	1	89	4	117
2017	RCO-04	44	39	9	6	3	0	0	82	8	216
2017	RCO-05	52	40	8	0	0	0	0	92	0	25

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	48	37	8	4	1	1	86	6	508
2019	RCO-02	47	47	2	2	2	2	95	4	58
2019	RCO-03	43	39	11	6	1	0	82	7	131
2019	RCO-04	47	37	9	5	1	1	86	5	266
2019	RCO-05	80	8	4	0	8	0	88	8	25
2018	RCO	45	41	10	3	1	1	87	4	346
2018	RCO-01	70	30	0	0	0	0	100	0	10
2018	RCO-02	39	43	7	7	0	4	85	7	28
2018	RCO-03	38	46	12	1	1	1	85	3	74
2018	RCO-04	44	41	11	2	1	1	86	3	180
2018	RCO-05	65	24	12	0	0	0	88	0	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	54	29	9	5	2	1	0	83	7	510
2019	RCO-02	50	26	14	7	2	2	0	77	9	58
2019	RCO-03	52	30	11	5	3	0	1	82	8	132
2019	RCO-04	54	30	7	4	1	1	0	86	6	267
2019	RCO-05	64	20	12	0	4	0	0	84	4	25

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	37	34	16	9	4	0	0	71	13	511
2019	RCO-02	38	43	12	5	2	0	0	81	7	58
2019	RCO-03	38	33	14	11	5	0	1	71	15	132
2019	RCO-04	35	32	18	10	4	0	0	68	14	268
2019	RCO-05	36	40	20	0	4	0	0	76	4	25
2018	RCO	30	36	12	16	5	1	0	66	22	350
2018	RCO-01	80	0	0	10	10	0	0	80	20	10
2018	RCO-02	34	41	17	3	3	0	0	76	7	29
2018	RCO-03	31	40	11	17	1	0	0	71	19	75
2018	RCO-04	27	34	13	18	8	1	0	61	26	182
2018	RCO-05	24	47	12	18	0	0	0	71	18	17
2017	RCO	28	42	13	10	5	0	0	71	16	431
2017	RCO-02	41	46	5	5	3	0	0	87	8	39
2017	RCO-03	30	46	8	12	4	0	0	76	16	120
2017	RCO-04	27	37	18	10	7	0	1	65	17	216
2017	RCO-05	24	52	8	12	4	0	0	76	16	25
2011	RCO	30	38	14	10	9	0	0	67	19	566
2011	RCO-01	27	54	19	0	0	0	0	81	0	11
2011	RCO-02	33	39	17	5	6	0	0	72	11	53
2011	RCO-03	35	37	11	9	7	0	0	72	17	150
2011	RCO-04	26	36	14	14	10	0	0	61	24	290
2011	RCO-05	31	42	17	3	8	0	0	72	11	36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	51	28	11	5	3	2	0	81	8	509
2019	RCO-02	60	22	16	2	0	0	0	83	2	58
2019	RCO-03	48	27	13	5	3	3	0	78	9	132
2019	RCO-04	47	32	9	5	3	2	0	82	9	266
2019	RCO-05	68	12	12	0	4	4	0	83	4	25
2018	RCO	48	27	13	6	2	2	1	77	9	349
2018	RCO-01	80	10	0	0	0	10	0	100	0	10
2018	RCO-02	62	24	10	0	0	0	3	89	0	29
2018	RCO-03	44	31	15	8	1	1	0	76	9	75
2018	RCO-04	45	26	14	8	4	2	1	74	12	181
2018	RCO-05	41	41	18	0	0	0	0	82	0	17
2017	RCO	44	30	14	6	4	2	0	76	10	432
2017	RCO-02	60	25	5	5	0	3	3	90	5	40
2017	RCO-03	40	39	11	4	3	3	0	81	8	120
2017	RCO-04	42	26	17	6	6	1	0	69	13	216
2017	RCO-05	48	32	20	0	0	0	0	80	0	25
2011	RCO	42	32	12	7	6	0	0	74	14	567
2011	RCO-01	18	64	9	9	0	0	0	82	9	11
2011	RCO-02	46	34	13	3	4	0	0	80	7	53
2011	RCO-03	49	30	12	5	3	0	0	79	9	151
2011	RCO-04	39	31	12	9	8	0	0	70	17	290
2011	RCO-05	42	28	14	8	8	0	0	70	16	36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	43	34	10	8	4	1	0	78	11	505
2019	RCO-02	52	29	10	9	0	0	0	81	9	58
2019	RCO-03	42	35	9	8	3	2	1	79	12	132
2019	RCO-04	42	34	11	7	4	2	0	77	11	263
2019	RCO-05	36	40	12	0	8	0	4	79	8	25
2018	RCO	41	31	14	8	5	0	0	73	13	350
2018	RCO-01	90	0	0	10	0	0	0	90	10	10
2018	RCO-02	48	34	14	3	0	0	0	83	3	29
2018	RCO-03	41	27	21	8	3	0	0	68	11	75
2018	RCO-04	36	35	13	9	8	1	0	71	17	182
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	35	42	11	7	5	1	0	77	12	432
2017	RCO-02	43	43	8	2	5	0	0	85	7	40
2017	RCO-03	36	40	10	8	4	1	1	77	13	120
2017	RCO-04	34	42	10	6	6	1	0	78	12	216
2017	RCO-05	32	40	16	12	0	0	0	72	12	25
2011	RCO	35	34	13	10	8	0	0	68	18	564
2011	RCO-01	27	36	19	18	0	0	0	64	18	11
2011	RCO-02	39	36	8	9	8	0	0	75	17	52
2011	RCO-03	39	34	14	7	5	0	1	74	12	151
2011	RCO-04	31	33	15	11	10	0	0	64	21	288
2011	RCO-05	36	31	8	22	3	0	0	67	25	36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	75	10	4	2	4	1	5	90	6	509
2019	RCO-02	86	7	2	0	2	0	3	96	2	58
2019	RCO-03	77	10	2	2	4	1	5	91	6	132
2019	RCO-04	73	11	5	3	4	1	5	88	7	266
2019	RCO-05	64	12	12	0	4	0	8	83	4	25
2017	RCO	72	13	5	2	2	0	6	91	4	432
2017	RCO-02	82	5	5	0	3	0	5	92	3	40
2017	RCO-03	73	16	3	1	3	0	6	94	4	120
2017	RCO-04	70	14	6	2	2	0	6	89	4	216
2017	RCO-05	64	12	4	8	4	0	8	83	13	25
2011	RCO	72	11	4	3	4	0	6	89	7	567
2011	RCO-01	53	37	0	0	9	0	0	91	9	11
2011	RCO-02	78	7	2	4	8	0	2	86	12	53
2011	RCO-03	70	13	3	3	4	0	7	89	7	151
2011	RCO-04	74	10	3	2	4	0	6	90	7	290
2011	RCO-05	70	3	11	6	6	0	6	77	12	36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	60	21	6	4	4	3	2	86	8	508
2019	RCO-02	62	16	10	0	3	3	5	85	4	58
2019	RCO-03	58	20	6	7	5	2	2	82	12	132
2019	RCO-04	58	25	5	3	5	3	2	87	7	265
2019	RCO-05	68	12	12	0	0	8	0	87	0	25
2017	RCO	48	25	11	5	3	4	3	79	9	430
2017	RCO-02	65	18	8	3	3	3	3	87	5	40
2017	RCO-03	44	31	9	6	1	3	7	83	7	120
2017	RCO-04	44	24	13	6	6	5	2	74	12	214
2017	RCO-05	56	20	12	0	0	8	4	86	0	25
2011	RCO	48	28	8	6	5	3	2	80	11	565
2011	RCO-01	46	28	9	0	9	0	8	81	9	11
2011	RCO-02	45	25	9	5	2	11	2	81	8	52
2011	RCO-03	56	20	5	8	4	4	2	81	13	150
2011	RCO-04	43	33	9	5	5	2	2	79	11	290
2011	RCO-05	53	30	6	3	6	0	3	86	9	36

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	59	25	10	2	2	2	0	85	5	510
2019	RCO-02	74	17	9	0	0	0	0	91	0	58
2019	RCO-03	59	26	7	4	2	3	0	88	5	132
2019	RCO-04	55	26	13	2	3	1	0	82	5	267
2019	RCO-05	56	24	12	0	4	4	0	83	4	25
2018	RCO	51	25	14	5	5	0	0	77	10	349
2018	RCO-01	70	20	10	0	0	0	0	90	0	10
2018	RCO-02	59	34	3	3	0	0	0	93	3	29
2018	RCO-03	51	31	13	4	1	0	0	81	5	75
2018	RCO-04	48	22	15	5	9	1	1	70	14	181
2018	RCO-05	47	24	18	12	0	0	0	71	12	17
2017	RCO	48	28	13	4	5	1	0	78	10	430
2017	RCO-02	65	18	10	2	3	3	0	85	5	40
2017	RCO-03	52	32	9	3	4	1	0	84	7	120
2017	RCO-04	43	27	15	5	8	1	0	71	13	215
2017	RCO-05	48	36	4	12	0	0	0	84	12	25

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	53	25	12	6	3	0	0	79	9	510
2019	RCO-02	62	22	9	5	0	2	0	86	5	58
2019	RCO-03	52	24	12	8	5	0	0	76	12	131
2019	RCO-04	52	27	13	6	3	0	0	79	8	269
2019	RCO-05	56	28	12	0	4	0	0	84	4	25
2018	RCO	44	30	12	9	5	0	0	74	14	349
2018	RCO-01	80	10	0	0	10	0	0	90	10	10
2018	RCO-02	59	34	3	3	0	0	0	93	3	29
2018	RCO-03	43	35	12	9	1	0	0	77	11	75
2018	RCO-04	40	29	13	10	8	0	0	68	19	182
2018	RCO-05	47	18	24	12	0	0	0	65	12	17
2017	RCO	46	30	13	7	5	0	0	76	12	431
2017	RCO-02	60	18	13	7	3	0	0	78	10	40
2017	RCO-03	48	32	10	8	3	0	1	80	10	120
2017	RCO-04	41	30	15	6	7	0	0	71	14	215
2017	RCO-05	60	24	4	12	0	0	0	84	12	25

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	11	33	26	16	9	2	2	46	26	91
2019	RCO-03	11	41	22	7	19	0	0	52	26	27
2019	RCO-04	14	25	27	24	6	2	2	41	31	51

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	39	34	15	5	2	5	0	77	8	504
2019	RCO-02	40	33	17	3	2	5	0	76	5	58
2019	RCO-03	33	37	14	10	1	5	0	74	11	132
2019	RCO-04	41	32	14	4	3	6	0	78	7	265
2019	RCO-05	50	21	17	4	4	4	0	74	9	24
2018	RCO	33	36	14	8	1	6	1	75	10	350
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	28	48	14	0	0	10	0	85	0	29
2018	RCO-03	27	35	15	15	1	8	0	67	17	75
2018	RCO-04	37	34	13	9	2	5	1	74	12	182
2018	RCO-05	35	53	12	0	0	0	0	88	0	17
2017	RCO	31	36	16	7	3	6	0	72	11	432
2017	RCO-02	33	30	10	7	3	18	0	76	12	40
2017	RCO-03	26	38	22	7	3	5	0	67	11	120
2017	RCO-04	32	37	14	7	5	6	0	73	12	216
2017	RCO-05	36	40	20	4	0	0	0	76	4	25
2011	RCO	22	30	19	11	11	7	0	56	23	565
2011	RCO-01	0	47	9	8	18	18	0	57	32	11
2011	RCO-02	15	25	28	8	6	19	0	49	16	53
2011	RCO-03	27	32	19	7	9	7	0	63	17	150
2011	RCO-04	22	30	18	12	12	6	0	55	26	289
2011	RCO-05	28	25	20	11	16	0	0	53	27	36

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	30	38	17	10	5	1	68	15	507
2019	RCO-02	31	34	21	10	3	0	66	14	58
2019	RCO-03	23	40	21	13	3	1	63	16	131
2019	RCO-04	32	38	14	10	5	1	71	15	266
2019	RCO-05	32	32	16	8	12	0	64	20	25
2018	RCO	25	36	18	12	6	2	63	18	349
2018	RCO-01	50	20	10	10	10	0	70	20	10
2018	RCO-02	29	39	21	7	4	0	68	11	28
2018	RCO-03	21	31	19	17	7	5	55	25	75
2018	RCO-04	26	39	16	12	7	0	65	19	182
2018	RCO-05	24	41	29	0	6	0	65	6	17
2017	RCO	22	39	18	13	6	2	62	19	431
2017	RCO-02	25	45	15	8	5	3	72	13	40
2017	RCO-03	19	35	23	18	3	2	55	21	120
2017	RCO-04	22	40	14	13	9	2	64	22	216
2017	RCO-05	24	44	28	4	0	0	68	4	25
2011	RCO	14	25	19	19	21	2	40	41	565
2011	RCO-01	0	31	31	29	9	0	31	38	10
2011	RCO-02	12	25	17	19	23	6	38	44	53
2011	RCO-03	16	30	21	17	14	2	47	32	151
2011	RCO-04	14	25	16	20	24	0	39	44	289
2011	RCO-05	8	17	20	20	36	0	25	55	36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	18	35	21	15	9	2	54	24	505
2019	RCO-02	17	34	24	12	10	2	53	23	58
2019	RCO-03	15	34	22	19	8	3	50	28	131
2019	RCO-04	21	35	19	15	8	2	57	24	265
2019	RCO-05	8	29	29	17	13	4	39	30	24
2018	RCO	13	32	25	19	8	3	46	28	348
2018	RCO-01	40	30	10	10	10	0	70	20	10
2018	RCO-02	3	41	28	21	3	3	46	25	29
2018	RCO-03	12	23	32	20	9	4	36	31	75
2018	RCO-04	13	37	21	20	8	1	50	29	180
2018	RCO-05	18	24	35	12	6	6	44	19	17
2017	RCO	10	35	24	17	8	6	48	27	431
2017	RCO-02	18	28	23	15	5	13	52	23	40
2017	RCO-03	8	33	23	22	9	6	43	33	120
2017	RCO-04	10	36	25	16	9	4	48	26	215
2017	RCO-05	4	56	28	8	4	0	60	12	25
2011	RCO	7	26	23	21	20	4	34	43	565
2011	RCO-01	0	19	47	26	8	0	19	35	11
2011	RCO-02	2	23	25	18	19	13	28	43	53
2011	RCO-03	9	32	21	18	15	5	43	35	150
2011	RCO-04	7	26	22	22	22	1	33	44	290
2011	RCO-05	6	17	20	20	36	3	23	57	36

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	15	38	18	19	9	1	53	28	508
2019	RCO-02	19	26	24	21	10	0	45	31	58
2019	RCO-03	11	36	17	23	11	1	47	35	132
2019	RCO-04	16	42	16	17	8	1	58	25	266
2019	RCO-05	8	48	16	20	8	0	56	28	25
2018	RCO	13	29	20	24	14	1	42	38	349
2018	RCO-01	50	0	20	20	10	0	50	30	10
2018	RCO-02	7	38	28	21	7	0	45	28	29
2018	RCO-03	12	17	17	31	23	0	29	53	75
2018	RCO-04	12	36	16	23	13	1	48	36	182
2018	RCO-05	12	18	47	18	6	0	29	24	17
2017	RCO	9	37	24	18	11	2	46	29	429
2017	RCO-02	13	45	20	8	10	5	60	18	40
2017	RCO-03	6	33	23	22	14	2	40	37	118
2017	RCO-04	10	34	27	18	10	1	45	28	215
2017	RCO-05	0	48	28	20	4	0	48	24	25
2011	RCO	9	27	20	21	23	1	36	44	564
2011	RCO-01	0	28	28	35	9	0	28	44	11
2011	RCO-02	8	17	31	19	23	2	25	43	53
2011	RCO-03	12	33	18	20	15	3	46	36	150
2011	RCO-04	8	25	19	21	27	1	33	48	290
2011	RCO-05	9	20	14	17	40	0	29	57	35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	33	29	16	7	5	8	3	69	14	510
2019	RCO-02	48	26	9	3	3	10	0	83	8	58
2019	RCO-03	32	35	17	6	5	5	1	71	11	132
2019	RCO-04	30	25	17	10	5	9	4	64	17	269
2019	RCO-05	16	36	28	0	12	4	4	57	13	25

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	28	44	13	12	3	0	72	15	510
2019	RCO-02	24	38	14	17	7	0	62	24	58
2019	RCO-03	31	37	15	14	3	0	68	17	131
2019	RCO-04	28	48	12	9	3	0	76	12	268
2019	RCO-05	16	48	20	12	4	0	64	16	25
2018	RCO	23	42	16	14	4	1	65	18	349
2018	RCO-01	30	50	10	0	0	10	89	0	10
2018	RCO-02	14	48	21	17	0	0	62	17	29
2018	RCO-03	23	33	20	17	7	0	56	24	75
2018	RCO-04	25	46	13	12	4	1	72	16	181
2018	RCO-05	12	59	24	6	0	0	71	6	17
2017	RCO	15	46	19	14	6	1	61	20	432
2017	RCO-02	15	57	10	15	3	0	72	18	40
2017	RCO-03	13	36	21	21	10	0	48	31	120
2017	RCO-04	16	49	19	11	5	1	66	15	216
2017	RCO-05	16	40	36	4	4	0	56	8	25
2011	RCO	14	36	15	19	15	0	50	35	566
2011	RCO-01	9	47	28	8	8	0	55	17	11
2011	RCO-02	11	38	17	21	13	0	49	34	53
2011	RCO-03	19	36	14	16	14	1	56	30	151
2011	RCO-04	13	37	15	19	16	0	50	35	289
2011	RCO-05	14	31	6	33	16	0	45	50	36

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	13	29	26	22	9	1	0	42	31	506
2019	RCO-02	20	21	32	20	5	2	0	42	25	56
2019	RCO-03	11	34	20	24	11	1	1	45	35	131
2019	RCO-04	13	28	27	21	11	1	0	41	32	267
2019	RCO-05	8	28	36	24	0	0	4	38	25	25

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	33	36	15	9	3	2	1	71	13	509
2019	RCO-02	29	36	17	7	5	3	2	69	13	58
2019	RCO-03	30	39	14	10	5	2	1	71	15	132
2019	RCO-04	35	34	15	11	2	3	1	71	14	266
2019	RCO-05	36	40	16	4	4	0	0	76	8	25
2018	RCO	32	36	12	11	7	2	0	70	18	348
2018	RCO-01	40	30	10	0	10	0	10	78	11	10
2018	RCO-02	31	21	24	10	10	3	0	54	21	29
2018	RCO-03	23	43	13	15	4	3	0	67	19	75
2018	RCO-04	35	36	10	10	6	2	0	73	17	181
2018	RCO-05	41	35	12	6	6	0	0	76	12	17
2017	RCO	31	35	16	10	3	4	0	69	14	430
2017	RCO-02	20	43	10	10	0	13	5	76	12	40
2017	RCO-03	23	36	23	11	3	4	0	61	15	119
2017	RCO-04	35	32	16	10	4	2	0	69	14	216
2017	RCO-05	46	42	8	4	0	0	0	88	4	24
2011	RCO	32	33	14	10	7	3	1	67	18	565
2011	RCO-01	21	50	0	20	9	0	0	71	29	10
2011	RCO-02	25	31	14	19	6	6	0	60	26	52
2011	RCO-03	28	41	13	10	3	3	3	73	13	151
2011	RCO-04	35	30	14	10	8	2	1	67	19	290
2011	RCO-05	39	28	20	5	8	0	0	67	14	36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	31	38	21	8	1	1	69	10	506
2019	RCO-02	28	37	26	9	0	0	65	9	57
2019	RCO-03	31	40	17	11	2	0	70	13	131
2019	RCO-04	31	35	22	8	2	2	68	10	265
2019	RCO-05	36	40	16	4	4	0	76	8	25
2018	RCO	29	34	25	10	2	1	63	12	349
2018	RCO-01	50	30	20	0	0	0	80	0	10
2018	RCO-02	28	24	38	10	0	0	52	10	29
2018	RCO-03	20	35	32	12	1	0	55	13	75
2018	RCO-04	31	35	20	10	2	1	67	12	182
2018	RCO-05	24	41	29	0	6	0	65	6	17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	19	20	23	13	9	14	2	46	27	508
2019	RCO-02	10	17	28	14	7	22	2	36	27	58
2019	RCO-03	21	17	20	15	11	13	3	45	31	132
2019	RCO-04	16	23	22	14	9	14	2	47	27	265
2019	RCO-05	36	16	32	0	8	4	4	57	9	25
2018	RCO	16	22	22	15	12	12	1	43	31	348
2018	RCO-01	50	10	10	10	10	10	0	67	22	10
2018	RCO-02	7	14	34	17	0	24	3	29	24	29
2018	RCO-03	15	25	25	15	11	9	0	44	28	75
2018	RCO-04	16	21	18	16	15	13	2	44	36	180
2018	RCO-05	18	29	35	6	6	6	0	50	13	17
2017	RCO	10	20	22	14	14	18	1	38	35	432
2017	RCO-02	10	18	28	12	5	25	3	38	24	40
2017	RCO-03	7	20	22	18	12	20	3	34	38	120
2017	RCO-04	12	20	20	14	18	16	0	38	38	216
2017	RCO-05	24	20	24	8	8	16	0	52	19	25
2011	RCO	9	21	20	17	16	14	2	36	40	565
2011	RCO-01	0	31	10	30	9	20	0	38	49	10
2011	RCO-02	10	17	17	17	17	21	2	34	44	53
2011	RCO-03	9	24	21	15	10	18	3	42	32	151
2011	RCO-04	10	21	20	19	18	11	1	35	42	289
2011	RCO-05	11	19	19	11	25	8	6	35	42	36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	18	33	23	17	8	2	0	52	25	508
2019	RCO-02	19	33	25	16	5	2	0	54	21	57
2019	RCO-03	17	36	21	17	8	2	0	53	25	132
2019	RCO-04	16	33	23	17	9	2	0	50	26	267
2019	RCO-05	16	40	20	20	4	0	0	56	24	25
2018	RCO	12	34	19	23	12	1	0	46	35	350
2018	RCO-01	60	30	10	0	0	0	0	90	0	10
2018	RCO-02	14	34	34	14	0	3	0	50	14	29
2018	RCO-03	8	36	19	27	11	0	0	44	37	75
2018	RCO-04	12	34	16	23	15	1	0	46	38	182
2018	RCO-05	6	41	24	29	0	0	0	47	29	17
2017	RCO	14	37	18	17	11	2	0	52	29	430
2017	RCO-02	28	40	8	15	10	0	0	68	25	40
2017	RCO-03	18	32	21	19	8	1	1	50	28	119
2017	RCO-04	11	39	17	18	13	2	0	51	32	216
2017	RCO-05	8	29	46	8	4	4	0	39	13	24
2011	RCO	13	30	18	19	19	1	0	43	39	567
2011	RCO-01	9	19	19	45	9	0	0	28	53	11
2011	RCO-02	13	29	21	23	13	2	0	43	36	53
2011	RCO-03	15	37	16	18	12	1	0	53	30	151
2011	RCO-04	11	26	18	21	24	1	0	37	45	290
2011	RCO-05	25	36	14	8	16	0	0	61	25	36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	17	30	18	18	15	1	1	48	34	508
2019	RCO-02	22	36	14	12	12	3	0	61	25	58
2019	RCO-03	18	37	20	11	12	2	0	55	24	131
2019	RCO-04	14	25	19	24	17	0	1	40	41	267
2019	RCO-05	24	28	16	16	16	0	0	52	32	25
2018	RCO	14	28	19	21	16	1	1	43	38	349
2018	RCO-01	50	30	20	0	0	0	0	80	0	10
2018	RCO-02	14	32	21	21	0	11	0	52	24	28
2018	RCO-03	15	35	16	17	17	0	0	49	35	75
2018	RCO-04	10	28	18	25	18	1	1	39	43	182
2018	RCO-05	29	24	24	18	6	0	0	53	24	17
2017	RCO	14	33	16	18	15	2	1	49	35	431
2017	RCO-02	25	35	13	17	5	5	0	63	23	40
2017	RCO-03	14	34	13	21	15	2	1	50	37	119
2017	RCO-04	12	32	19	19	18	2	0	44	37	216
2017	RCO-05	16	48	8	8	12	4	4	70	22	25
2011	RCO	14	24	17	20	22	1	2	39	44	566
2011	RCO-01	9	36	18	28	0	8	0	50	31	11
2011	RCO-02	15	27	15	17	23	2	2	43	41	53
2011	RCO-03	17	31	20	19	10	2	1	50	30	151
2011	RCO-04	11	17	18	23	29	1	1	29	53	289
2011	RCO-05	22	36	6	6	22	0	8	63	30	36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	51	28	13	4	1	1	2	82	5	509
2019	RCO-02	47	40	12	2	0	0	0	86	2	58
2019	RCO-03	53	27	13	5	1	0	2	81	6	132
2019	RCO-04	52	27	12	3	2	1	3	82	5	267
2019	RCO-05	52	28	8	4	4	0	4	83	8	25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	53	10	10	5	5	5	12	76	12	507
2019	RCO-02	57	12	10	9	5	7	0	74	15	58
2019	RCO-03	54	8	8	5	6	5	13	76	14	131
2019	RCO-04	54	8	12	5	5	4	13	74	12	266
2019	RCO-05	48	16	8	0	8	4	16	80	10	25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	45	31	14	5	1	1	2	79	7	509
2019	RCO-02	45	38	14	3	0	0	0	83	3	58
2019	RCO-03	46	30	15	6	0	1	2	78	6	132
2019	RCO-04	43	31	14	6	2	2	2	78	8	267
2019	RCO-05	60	20	8	4	8	0	0	80	12	25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	41	30	15	8	2	3	2	74	10	508
2019	RCO-02	43	33	10	5	2	7	0	81	7	58
2019	RCO-03	42	31	15	10	0	0	2	74	10	132
2019	RCO-04	38	30	16	9	2	4	2	72	11	266
2019	RCO-05	60	16	16	0	8	0	0	76	8	25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	47	16	14	9	7	2	4	68	17	506
2019	RCO-02	57	19	14	5	3	2	0	77	9	58
2019	RCO-03	50	13	16	7	5	2	7	69	13	131
2019	RCO-04	43	19	14	11	8	2	3	65	21	265
2019	RCO-05	60	4	20	0	8	8	0	70	9	25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	75	12	7	1	0	1	4	91	1	504
2019	RCO-02	76	17	7	0	0	0	0	93	0	58
2019	RCO-03	75	15	6	1	0	0	4	93	1	130
2019	RCO-04	75	10	8	2	0	2	3	90	2	264
2019	RCO-05	76	8	12	0	4	0	0	84	4	25

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	78	8	5	2	1	3	3	92	3	505
2019	RCO-02	86	9	3	2	0	0	0	95	2	58
2019	RCO-03	79	5	7	1	1	3	4	91	2	131
2019	RCO-04	77	9	4	3	1	4	3	92	4	264
2019	RCO-05	72	12	8	4	0	4	0	88	4	25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	83	5	2	1	9	98	0	506
2019	RCO-02	90	5	0	2	3	100	0	58
2019	RCO-03	81	7	1	1	11	99	0	132
2019	RCO-04	82	4	3	2	9	96	1	264
2019	RCO-05	88	4	4	0	4	96	0	25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	24	45	18	8	3	1	1	71	11	507
2019	RCO-02	21	44	25	5	4	2	0	66	9	57
2019	RCO-03	21	48	18	9	2	1	1	71	11	132
2019	RCO-04	25	46	17	8	3	0	0	71	11	267
2019	RCO-05	48	20	20	0	12	0	0	68	12	25
2018	RCO	20	41	21	12	3	3	0	63	16	350
2018	RCO-01	30	40	20	0	0	10	0	78	0	10
2018	RCO-02	21	48	17	3	0	10	0	77	4	29
2018	RCO-03	17	44	20	11	4	4	0	64	15	75
2018	RCO-04	21	37	24	12	4	2	0	59	17	182
2018	RCO-05	24	59	6	6	6	0	0	82	12	17
2017	RCO	20	46	18	11	4	1	0	67	15	430
2017	RCO-02	23	45	15	12	3	3	0	69	15	40
2017	RCO-03	17	50	18	11	3	3	0	68	14	119
2017	RCO-04	20	42	19	12	7	0	0	63	18	215
2017	RCO-05	32	48	16	4	0	0	0	80	4	25

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	41	39	13	6	1	1	0	80	7	506
2019	RCO-02	41	48	3	3	2	2	0	91	5	58
2019	RCO-03	40	34	17	8	0	1	0	75	8	131
2019	RCO-04	39	40	14	5	1	1	0	80	6	265
2019	RCO-05	48	36	8	0	4	4	0	88	4	25
2018	RCO	41	40	11	5	1	1	1	83	6	346
2018	RCO-01	70	10	20	0	0	0	0	80	0	10
2018	RCO-02	39	39	18	0	0	4	0	81	0	28
2018	RCO-03	39	44	11	3	0	1	3	86	3	75
2018	RCO-04	39	41	9	9	1	1	0	80	10	179
2018	RCO-05	59	29	12	0	0	0	0	88	0	17
2017	RCO	37	45	10	4	2	2	0	84	6	432
2017	RCO-02	38	43	5	10	0	3	3	85	10	40
2017	RCO-03	38	48	11	3	0	0	1	86	3	120
2017	RCO-04	37	45	11	3	3	2	0	83	7	216
2017	RCO-05	52	36	8	4	0	0	0	88	4	25
2011	RCO	34	39	13	7	5	2	0	74	12	565
2011	RCO-01	19	46	27	0	9	0	0	64	9	11
2011	RCO-02	34	37	17	6	2	4	0	75	8	53
2011	RCO-03	42	39	11	5	2	1	0	82	7	150
2011	RCO-04	33	39	12	8	6	2	0	73	14	290
2011	RCO-05	28	34	17	8	11	3	0	63	20	36

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	37	37	16	4	2	4	1	77	6	506
2019	RCO-02	40	32	16	4	2	7	0	77	6	57
2019	RCO-03	35	35	18	5	2	5	1	74	7	132
2019	RCO-04	35	39	17	5	1	3	1	77	6	264
2019	RCO-05	44	44	8	0	4	0	0	88	4	25
2018	RCO	37	34	17	6	1	4	1	75	8	347
2018	RCO-01	60	20	0	20	0	0	0	80	20	10
2018	RCO-02	36	25	18	0	0	18	4	77	0	28
2018	RCO-03	27	37	20	11	0	4	1	68	11	75
2018	RCO-04	39	33	18	5	2	3	0	74	7	181
2018	RCO-05	59	29	6	6	0	0	0	88	6	17
2017	RCO	35	36	18	3	3	4	0	75	7	429
2017	RCO-02	50	23	15	7	3	3	0	75	10	40
2017	RCO-03	33	38	21	3	1	3	1	74	4	119
2017	RCO-04	33	36	18	3	5	6	0	73	8	214
2017	RCO-05	44	44	12	0	0	0	0	88	0	25

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	56	31	7	3	2	0	0	88	5	507
2019	RCO-02	63	30	4	2	2	0	0	93	4	57
2019	RCO-03	53	35	8	2	1	1	1	89	2	132
2019	RCO-04	54	33	8	3	2	0	0	87	5	266
2019	RCO-05	84	8	0	0	8	0	0	92	8	25
2018	RCO	52	35	9	3	1	0	0	87	4	347
2018	RCO-01	70	30	0	0	0	0	0	100	0	10
2018	RCO-02	68	21	11	0	0	0	0	89	0	28
2018	RCO-03	47	45	8	0	0	0	0	92	0	74
2018	RCO-04	48	35	10	6	1	0	0	83	7	181
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	51	37	6	3	3	0	0	88	6	432
2017	RCO-02	55	40	5	0	0	0	0	95	0	40
2017	RCO-03	46	43	8	3	1	0	0	89	3	120
2017	RCO-04	49	34	6	5	6	0	0	83	10	216
2017	RCO-05	68	28	4	0	0	0	0	96	0	25
2011	RCO	39	37	11	7	6	0	0	76	13	563
2011	RCO-01	0	65	26	9	0	0	0	65	9	11
2011	RCO-02	30	43	15	6	4	2	0	75	10	53
2011	RCO-03	55	33	5	5	1	0	0	89	7	149
2011	RCO-04	34	37	13	8	8	0	0	72	16	289
2011	RCO-05	39	34	8	8	11	0	0	73	19	36

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	44	36	12	6	3	0	0	80	8	509
2019	RCO-02	45	43	10	2	0	0	0	88	2	58
2019	RCO-03	43	33	14	8	2	0	0	76	10	132
2019	RCO-04	43	36	11	6	3	0	0	80	9	267
2019	RCO-05	54	33	4	0	8	0	0	88	8	24
2018	RCO	39	34	18	5	4	0	0	73	9	348
2018	RCO-01	80	10	10	0	0	0	0	90	0	10
2018	RCO-02	57	25	18	0	0	0	0	82	0	28
2018	RCO-03	33	33	21	9	3	0	0	67	12	75
2018	RCO-04	36	36	18	6	4	1	0	72	10	181
2018	RCO-05	53	29	12	6	0	0	0	82	6	17
2017	RCO	42	32	14	6	4	1	0	75	11	432
2017	RCO-02	43	45	5	0	5	0	3	90	5	40
2017	RCO-03	38	31	20	7	3	1	0	70	10	120
2017	RCO-04	43	28	15	8	6	0	0	71	14	216
2017	RCO-05	48	48	0	4	0	0	0	96	4	25
2011	RCO	26	36	19	10	8	1	0	62	19	567
2011	RCO-01	9	56	26	0	9	0	0	65	9	11
2011	RCO-02	23	34	22	9	6	6	0	60	16	53
2011	RCO-03	29	37	18	10	7	0	0	66	17	151
2011	RCO-04	25	35	19	12	9	0	0	60	20	290
2011	RCO-05	34	31	16	8	11	0	0	64	19	36

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	39	39	13	6	3	0	79	9	508
2019	RCO-02	41	41	14	3	0	0	83	3	58
2019	RCO-03	39	37	14	8	2	0	77	9	132
2019	RCO-04	38	41	11	6	4	0	79	10	266
2019	RCO-05	44	36	12	0	8	0	80	8	25
2018	RCO	30	41	17	8	3	0	72	11	345
2018	RCO-01	70	20	0	10	0	0	90	10	10
2018	RCO-02	52	33	15	0	0	0	85	0	27
2018	RCO-03	26	39	24	9	1	0	65	11	74
2018	RCO-04	26	44	16	10	4	1	70	14	180
2018	RCO-05	41	35	18	0	6	0	76	6	17
2017	RCO	37	37	14	7	4	0	74	12	432
2017	RCO-02	38	48	0	10	5	0	85	15	40
2017	RCO-03	37	34	18	8	3	1	71	11	120
2017	RCO-04	38	34	14	8	6	0	71	14	216
2017	RCO-05	32	56	12	0	0	0	88	0	25
2011	RCO	22	34	18	14	11	0	57	25	566
2011	RCO-01	9	47	36	0	9	0	56	9	11
2011	RCO-02	23	34	15	19	8	2	58	27	53
2011	RCO-03	26	38	15	13	8	0	64	21	151
2011	RCO-04	21	34	17	15	13	0	55	28	290
2011	RCO-05	22	25	22	19	11	0	47	30	36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	43	28	15	7	5	1	1	73	12	511
2019	RCO-02	47	31	14	7	2	0	0	78	9	58
2019	RCO-03	41	26	20	10	2	2	0	68	12	132
2019	RCO-04	42	30	13	6	7	1	1	74	13	268
2019	RCO-05	64	16	12	0	8	0	0	80	8	25
2018	RCO	36	30	16	10	4	2	1	69	15	348
2018	RCO-01	60	20	20	0	0	0	0	80	0	10
2018	RCO-02	43	39	11	7	0	0	0	82	7	28
2018	RCO-03	33	25	20	15	4	1	1	60	19	75
2018	RCO-04	33	34	15	10	5	3	0	69	16	181
2018	RCO-05	47	29	12	12	0	0	0	76	12	17
2017	RCO	39	27	17	7	5	4	1	69	13	432
2017	RCO-02	38	33	13	5	10	0	3	72	15	40
2017	RCO-03	38	29	18	7	5	4	0	70	12	120
2017	RCO-04	40	24	18	8	5	5	0	67	14	216
2017	RCO-05	40	40	8	0	4	8	0	87	4	25
2011	RCO	32	28	18	9	7	5	1	63	18	566
2011	RCO-01	9	56	18	8	9	0	0	65	17	11
2011	RCO-02	29	22	15	7	10	13	4	61	20	53
2011	RCO-03	30	36	16	9	7	3	0	68	16	151
2011	RCO-04	33	26	18	11	8	4	1	62	19	290
2011	RCO-05	50	19	22	0	5	0	3	72	5	36

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	RCO	14	56	30	511
2019	RCO-02	7	59	34	58
2019	RCO-03	9	64	27	132
2019	RCO-04	16	54	30	269
2019	RCO-05	16	44	40	25
2018	RCO	16	55	28	349
2018	RCO-01	10	60	30	10
2018	RCO-02	0	86	14	29
2018	RCO-03	13	53	33	75
2018	RCO-04	19	51	31	182
2018	RCO-05	35	59	6	17
2017	RCO	14	60	25	431
2017	RCO-02	10	70	20	40
2017	RCO-03	13	63	24	120
2017	RCO-04	17	56	27	215
2017	RCO-05	12	72	16	25
2011	RCO	15	53	32	567
2011	RCO-01	27	47	26	11
2011	RCO-02	26	49	25	53
2011	RCO-03	11	56	33	151
2011	RCO-04	15	53	32	290
2011	RCO-05	16	59	25	36

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	RCO	37	21	17	13	7	4	70
2019	RCO-03	8	50	0	17	8	17	12
2019	RCO-04	44	16	21	12	5	2	43
2018	RCO	28	23	28	16	0	5	57
2018	RCO-03	0	40	20	30	0	10	10
2018	RCO-04	29	24	26	15	0	6	34
2017	RCO	29	24	13	24	2	8	62
2017	RCO-03	13	27	13	33	0	13	15
2017	RCO-04	33	25	14	19	0	8	36
2011	RCO	30	11	20	32	9999	7	86
2011	RCO-02	7	0	36	50	9999	7	14
2011	RCO-03	25	6	25	31	9999	13	16
2011	RCO-04	37	14	14	28	9999	7	43

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	34	51	8	6	0	0	85	7	510
2019	RCO-02	17	55	10	14	2	2	74	16	58
2019	RCO-03	32	54	7	7	0	1	86	7	132
2019	RCO-04	36	50	9	4	0	0	86	5	267
2019	RCO-05	60	36	4	0	0	0	96	0	25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	53	27	12	2	1	5	84	3	509
2019	RCO-02	59	21	14	0	0	7	85	0	58
2019	RCO-03	54	28	11	4	0	4	85	4	132
2019	RCO-04	50	28	12	1	2	7	84	3	267
2019	RCO-05	76	4	16	4	0	0	80	4	25

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	7	93	510
2019	RCO-03	7	93	131
2019	RCO-04	7	93	268
2018	RCO	7	93	349
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-03	7	93	75
2018	RCO-04	9	91	181

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	56	44	34
2019	RCO-04	50	50	20
2018	RCO	25	75	24

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	47	53	34
2019	RCO-04	60	40	20
2018	RCO	58	42	24
2018	RCO-04	59	41	17

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	34

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	34
2019	RCO-04	100	20
2018	RCO	100	24
2018	RCO-04	100	17

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	0	100	34
2019	RCO-04	0	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	39	61	33
2019	RCO-04	50	50	20
2018	RCO	46	54	24
2018	RCO-04	47	53	17

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	24	76	33
2019	RCO-04	25	75	20
2018	RCO	46	54	24
2018	RCO-04	47	53	17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	42	58	24
2018	RCO-04	35	65	17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	36	64	33
2019	RCO-04	40	60	20
2018	RCO	29	71	24
2018	RCO-04	29	71	17

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	33
2019	RCO-04	25	75	20
2018	RCO	33	67	24
2018	RCO-04	35	65	17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	52	48	33
2019	RCO-04	65	35	20
2018	RCO	42	58	24
2018	RCO-04	53	47	17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	24	76	33
2019	RCO-04	30	70	20
2018	RCO	21	79	24

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	38	63	24
2018	RCO-04	41	59	17

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	33
2019	RCO-04	40	60	20
2018	RCO	29	71	24

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	48	52	33
2019	RCO-04	45	55	20
2018	RCO	50	50	24
2018	RCO-04	53	47	17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	21	79	33
2019	RCO-04	25	75	20
2018	RCO	25	75	24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	0	100	33
2019	RCO-04	0	100	20

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	18	82	33

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	30	70	33
2019	RCO-04	30	70	20
2018	RCO	33	67	24
2018	RCO-04	35	65	17

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33
2018	RCO	26	74	23
2018	RCO-04	31	69	16

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	18	82	33

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	18	82	33

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33
2018	RCO	0	100	23
2018	RCO-04	0	100	16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	33
2019	RCO-04	35	65	20
2018	RCO	26	74	23
2018	RCO-04	31	69	16

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	39	61	33
2019	RCO-04	40	60	20
2018	RCO	48	52	23
2018	RCO-04	44	56	16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	33
2019	RCO-04	100	20
2018	RCO	100	23
2018	RCO-04	100	16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	48	52	33
2019	RCO-04	45	55	20
2018	RCO	39	61	23
2018	RCO-04	38	63	16

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	15	85	33

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	11	89	509
2019	RCO-02	9	91	58
2019	RCO-03	12	88	130
2019	RCO-04	13	87	268

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	18	12	19	7	4	32	8	49	19	508
2019	RCO-02	16	12	17	2	3	40	10	55	10	58
2019	RCO-03	15	14	23	7	3	32	7	46	16	131
2019	RCO-04	18	11	17	8	5	30	10	49	23	267
2019	RCO-05	20	8	32	0	4	32	4	44	6	25
2018	RCO	16	14	19	7	3	32	7	51	18	348
2018	RCO-01	30	0	20	0	0	20	30	60	0	10
2018	RCO-02	10	3	24	0	0	45	17	36	0	29
2018	RCO-03	12	19	20	9	1	36	3	50	17	75
2018	RCO-04	18	15	16	9	5	31	6	52	23	181
2018	RCO-05	18	24	29	0	0	18	12	58	0	17
2017	RCO	11	15	18	6	4	35	11	47	19	431
2017	RCO-02	10	5	20	5	0	35	25	38	12	40
2017	RCO-03	9	15	22	6	3	33	13	45	15	120
2017	RCO-04	10	16	17	7	7	37	8	46	24	215
2017	RCO-05	20	20	8	12	0	40	0	67	20	25

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	34	27	16	6	3	12	0	71	11	507
2019	RCO-02	34	28	16	0	3	19	0	77	4	58
2019	RCO-03	31	24	21	7	3	13	0	64	11	131
2019	RCO-04	33	29	14	7	3	12	1	72	12	266
2019	RCO-05	44	32	16	4	4	0	0	76	8	25
2018	RCO	26	30	22	7	3	11	1	63	12	349
2018	RCO-01	50	30	10	0	0	10	0	89	0	10
2018	RCO-02	21	38	21	3	3	10	3	68	8	29
2018	RCO-03	24	24	31	8	1	11	1	55	11	75
2018	RCO-04	23	33	19	8	5	11	1	63	15	181
2018	RCO-05	29	35	18	12	0	6	0	69	13	17
2017	RCO	25	30	20	6	4	14	2	65	12	431
2017	RCO-02	33	33	15	0	2	15	3	79	3	40
2017	RCO-03	18	33	23	7	1	17	2	62	9	120
2017	RCO-04	23	28	21	6	7	13	1	60	16	215
2017	RCO-05	48	28	8	8	0	8	0	83	9	25
2011	RCO	30	32	18	5	4	11	0	70	10	566
2011	RCO-01	9	45	27	0	0	19	0	67	0	11
2011	RCO-02	31	32	17	4	4	13	0	72	9	53
2011	RCO-03	34	35	15	2	2	11	1	78	5	150
2011	RCO-04	28	30	20	6	4	11	0	66	11	290
2011	RCO-05	31	33	11	8	8	8	0	70	18	36

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	6	94	509
2019	RCO-03	4	96	130
2019	RCO-04	6	94	268
2018	RCO	4	96	347
2018	RCO-01	0	100	10
2018	RCO-02	0	100	29
2018	RCO-04	5	95	180

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	29	71	28

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	28
2019	RCO-04	100	16
2018	RCO	100	13

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	26	74	27

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	37	63	27
2019	RCO-04	47	53	15
2018	RCO	46	54	13

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	44	56	27
2019	RCO-04	33	67	15
2018	RCO	54	46	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	19	81	27

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	19	81	27
2019	RCO-04	33	67	15

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	27
2019	RCO-04	100	15
2018	RCO	100	13

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	0	100	27
2019	RCO-04	0	100	15

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	67	33	27
2019	RCO-04	40	60	15
2018	RCO	38	62	13

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	23	77	26

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	26
2019	RCO-04	100	14
2018	RCO	100	13

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	19	81	26

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	27	73	26

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	46	54	26
2019	RCO-04	36	64	14

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	RCO	100	26
2019	RCO-04	100	14
2018	RCO	100	13

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	69	31	26
2019	RCO-04	64	36	14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	6	94	509
2019	RCO-03	5	95	131
2019	RCO-04	6	94	267

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	17	12	19	4	2	37	8	54	10	507
2019	RCO-02	14	12	16	2	0	47	10	60	4	58
2019	RCO-03	12	13	25	4	1	36	8	46	8	130
2019	RCO-04	19	13	17	4	3	36	9	57	12	268
2019	RCO-05	20	8	32	8	0	24	8	41	12	25
2018	RCO	15	14	24	3	1	36	7	50	8	347
2018	RCO-02	10	3	21	0	0	52	14	40	0	29
2018	RCO-03	12	12	31	0	1	40	4	43	2	75
2018	RCO-04	16	17	22	6	1	33	6	54	11	180
2018	RCO-05	18	18	29	0	0	29	6	55	0	17
2017	RCO	11	14	19	3	2	42	8	51	10	432
2017	RCO-02	10	2	15	3	3	50	18	38	16	40
2017	RCO-03	10	15	22	3	2	38	11	49	8	120
2017	RCO-04	11	13	18	4	2	44	6	50	13	216
2017	RCO-05	16	28	28	0	0	28	0	61	0	25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	36	28	17	4	2	13	0	74	7	506
2019	RCO-02	37	26	12	4	0	21	0	80	4	57
2019	RCO-03	31	27	21	4	2	15	1	68	6	131
2019	RCO-04	37	28	15	3	3	13	0	75	7	266
2019	RCO-05	48	28	20	4	0	0	0	76	4	25
2018	RCO	25	30	24	5	1	13	2	65	7	348
2018	RCO-01	30	40	10	0	0	20	0	88	0	10
2018	RCO-02	21	38	24	0	0	14	3	71	0	29
2018	RCO-03	23	23	37	1	3	12	1	52	5	75
2018	RCO-04	24	35	20	7	1	12	2	68	8	180
2018	RCO-05	29	18	29	12	0	12	0	53	13	17
2017	RCO	26	30	16	6	3	19	1	70	10	431
2017	RCO-02	35	25	10	7	3	20	0	75	12	40
2017	RCO-03	18	35	19	5	2	21	0	67	8	120
2017	RCO-04	28	27	15	6	4	19	1	69	12	215
2017	RCO-05	40	40	12	4	0	4	0	83	4	25
2011	RCO	35	35	17	2	2	8	0	77	4	566
2011	RCO-01	18	45	19	0	0	19	0	77	0	11
2011	RCO-02	36	41	10	0	2	11	0	87	2	53
2011	RCO-03	34	36	19	2	0	7	1	77	2	150
2011	RCO-04	35	34	18	3	1	9	0	76	5	290
2011	RCO-05	34	39	14	3	11	0	0	73	14	36

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	44	34	13	4	4	0	1	79	8	509
2019	RCO-02	36	38	19	0	5	2	0	75	5	58
2019	RCO-03	52	34	10	2	2	0	1	86	4	132
2019	RCO-04	40	33	14	6	5	0	1	75	11	267
2019	RCO-05	56	28	12	0	4	0	0	84	4	25
2018	RCO	44	28	18	5	4	0	1	72	10	350
2018	RCO-01	30	20	40	0	10	0	0	50	10	10
2018	RCO-02	62	24	7	3	3	0	0	86	7	29
2018	RCO-03	52	27	13	4	4	0	0	79	8	75
2018	RCO-04	40	29	20	7	4	0	1	69	11	182
2018	RCO-05	41	41	18	0	0	0	0	82	0	17
2017	RCO	45	30	13	6	4	1	1	77	10	431
2017	RCO-02	51	23	13	10	3	0	0	74	13	39
2017	RCO-03	47	32	11	3	4	2	3	82	7	120
2017	RCO-04	44	32	13	7	3	0	0	76	10	216
2017	RCO-05	40	36	8	4	12	0	0	76	16	25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	14	30	32	12	11	0	45	23	509
2019	RCO-02	10	34	41	3	10	0	45	14	58
2019	RCO-03	16	31	30	12	11	1	47	23	132
2019	RCO-04	14	27	32	14	12	0	41	26	267
2019	RCO-05	16	32	36	12	4	0	48	16	25
2018	RCO	10	29	30	19	11	0	40	30	350
2018	RCO-01	40	0	30	30	0	0	40	30	10
2018	RCO-02	17	31	28	21	3	0	48	24	29
2018	RCO-03	5	33	36	15	11	0	39	25	75
2018	RCO-04	8	28	27	23	14	1	36	37	182
2018	RCO-05	24	24	35	12	6	0	47	18	17
2017	RCO	15	29	28	19	9	0	44	28	432
2017	RCO-02	13	43	25	18	3	0	55	20	40
2017	RCO-03	16	28	29	19	8	0	44	27	120
2017	RCO-04	13	30	26	20	10	0	43	30	216
2017	RCO-05	12	8	44	24	12	0	20	36	25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	21	36	25	11	5	1	58	17	510
2019	RCO-02	29	34	19	14	3	0	64	17	58
2019	RCO-03	22	39	23	11	3	2	62	15	131
2019	RCO-04	20	35	26	12	7	0	55	19	269
2019	RCO-05	12	36	40	4	4	4	50	8	25
2018	RCO	18	34	25	13	9	0	53	23	349
2018	RCO-01	30	50	10	10	0	0	80	10	10
2018	RCO-02	29	36	21	14	0	0	64	14	28
2018	RCO-03	16	39	24	12	8	1	55	20	75
2018	RCO-04	16	30	26	15	12	0	46	27	182
2018	RCO-05	18	41	29	12	0	0	59	12	17
2017	RCO	21	35	23	14	6	1	57	20	429
2017	RCO-02	25	48	17	10	0	0	73	10	40
2017	RCO-03	22	35	24	13	4	3	58	17	120
2017	RCO-04	19	34	25	13	8	1	54	21	213
2017	RCO-05	20	24	24	28	4	0	44	32	25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	15	30	26	17	12	0	0	45	29	510
2019	RCO-02	19	28	28	14	12	0	0	47	26	58
2019	RCO-03	14	32	28	14	12	0	0	45	27	132
2019	RCO-04	14	29	25	19	13	0	0	43	32	267
2019	RCO-05	12	40	24	16	8	0	0	52	24	25
2018	RCO	11	29	24	20	16	1	0	40	36	347
2018	RCO-01	30	30	10	10	20	0	0	60	30	10
2018	RCO-02	14	34	28	17	7	0	0	48	24	29
2018	RCO-03	8	31	28	20	12	1	0	39	32	75
2018	RCO-04	8	26	22	23	19	1	1	35	43	179
2018	RCO-05	18	29	35	6	12	0	0	47	18	17
2017	RCO	16	27	24	17	11	2	2	45	30	432
2017	RCO-02	10	43	27	13	5	3	0	54	18	40
2017	RCO-03	17	29	25	13	13	2	2	47	27	120
2017	RCO-04	14	27	23	19	11	2	2	44	32	216
2017	RCO-05	12	12	28	32	16	0	0	24	48	25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	34	34	18	8	5	1	69	13	506
2019	RCO-02	35	42	12	9	2	0	77	11	57
2019	RCO-03	40	33	14	10	2	2	74	12	131
2019	RCO-04	32	32	22	7	7	1	64	14	266
2019	RCO-05	36	36	12	8	8	0	72	16	25
2018	RCO	34	30	18	9	7	2	65	17	349
2018	RCO-01	60	0	30	10	0	0	60	10	10
2018	RCO-02	59	17	7	10	7	0	76	17	29
2018	RCO-03	35	33	17	5	5	4	71	11	75
2018	RCO-04	28	31	20	11	8	2	60	19	182
2018	RCO-05	24	41	18	18	0	0	65	18	17
2017	RCO	32	33	17	10	4	4	67	15	432
2017	RCO-02	37	40	10	10	0	3	79	10	40
2017	RCO-03	34	34	19	7	2	4	71	9	120
2017	RCO-04	29	31	18	11	6	5	64	17	216
2017	RCO-05	16	40	16	20	8	0	56	28	25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	25	35	24	8	7	0	61	15	507
2019	RCO-02	21	41	27	9	2	0	63	11	56
2019	RCO-03	28	33	20	11	8	0	61	18	132
2019	RCO-04	26	33	25	7	8	1	60	15	267
2019	RCO-05	24	40	24	4	8	0	64	12	25
2018	RCO	25	35	21	10	9	0	60	19	350
2018	RCO-01	50	10	30	10	0	0	60	10	10
2018	RCO-02	31	38	14	7	10	0	69	17	29
2018	RCO-03	27	47	12	7	8	0	73	15	75
2018	RCO-04	21	27	27	14	10	0	49	24	182
2018	RCO-05	24	59	6	12	0	0	82	12	17
2017	RCO	26	36	22	11	5	0	62	15	432
2017	RCO-02	30	33	20	10	8	0	62	18	40
2017	RCO-03	32	38	19	8	3	0	70	11	120
2017	RCO-04	22	34	26	13	5	0	56	18	216
2017	RCO-05	20	52	16	4	8	0	72	12	25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	22	38	28	7	5	0	60	12	506
2019	RCO-02	17	41	33	5	3	0	59	9	58
2019	RCO-03	25	38	22	8	5	2	64	14	132
2019	RCO-04	22	38	28	7	5	0	60	12	264
2019	RCO-05	24	40	28	0	8	0	64	8	25
2018	RCO	16	32	34	11	5	0	49	17	348
2018	RCO-01	20	30	40	10	0	0	50	10	10
2018	RCO-02	21	34	45	0	0	0	55	0	29
2018	RCO-03	14	34	30	18	5	0	47	23	74
2018	RCO-04	13	33	35	12	7	0	46	19	182
2018	RCO-05	35	35	24	6	0	0	71	6	17
2017	RCO	18	35	26	13	6	1	54	20	432
2017	RCO-02	18	53	17	13	0	0	70	13	40
2017	RCO-03	17	30	30	15	5	3	48	21	120
2017	RCO-04	19	34	25	14	8	0	52	22	216
2017	RCO-05	16	44	28	8	4	0	60	12	25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	17	34	28	14	8	0	50	22	508
2019	RCO-02	9	34	38	10	9	0	43	19	58
2019	RCO-03	16	34	23	14	11	1	50	26	132
2019	RCO-04	17	32	29	15	7	0	50	21	266
2019	RCO-05	24	40	20	8	8	0	64	16	25
2018	RCO	14	27	30	17	11	0	41	29	348
2018	RCO-01	30	20	30	20	0	0	50	20	10
2018	RCO-02	10	41	41	7	0	0	52	7	29
2018	RCO-03	11	26	30	15	19	0	36	34	74
2018	RCO-04	13	23	32	20	12	0	35	32	182
2018	RCO-05	24	47	12	18	0	0	71	18	17
2017	RCO	15	29	28	17	9	0	45	27	432
2017	RCO-02	20	35	25	20	0	0	55	20	40
2017	RCO-03	13	25	33	18	10	1	39	29	120
2017	RCO-04	13	28	28	19	11	0	41	30	216
2017	RCO-05	24	40	28	0	8	0	64	8	25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	24	34	21	13	7	0	1	58	21	506
2019	RCO-02	14	40	29	12	5	0	0	53	17	58
2019	RCO-03	22	31	21	14	11	0	2	54	25	131
2019	RCO-04	26	32	21	14	6	0	0	59	20	265
2019	RCO-05	36	44	0	12	8	0	0	80	20	25
2018	RCO	18	34	24	16	8	0	0	52	24	348
2018	RCO-01	0	70	10	20	0	0	0	70	20	10
2018	RCO-02	14	41	38	7	0	0	0	55	7	29
2018	RCO-03	15	28	20	23	14	0	0	43	36	74
2018	RCO-04	18	35	26	13	9	0	0	53	21	182
2018	RCO-05	41	35	6	18	0	0	0	76	18	17
2017	RCO	18	36	24	13	8	0	0	55	21	432
2017	RCO-02	20	33	35	10	3	0	0	53	13	40
2017	RCO-03	16	35	24	15	8	1	1	52	24	120
2017	RCO-04	16	38	21	14	10	0	0	55	24	216
2017	RCO-05	24	44	28	0	4	0	0	68	4	25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	35	30	20	9	6	1	66	14	505
2019	RCO-02	34	33	24	7	2	0	67	9	58
2019	RCO-03	37	31	17	9	5	1	68	15	131
2019	RCO-04	34	27	22	9	7	1	62	16	264
2019	RCO-05	52	28	8	8	4	0	80	12	25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	29	36	20	10	5	0	1	65	15	503
2019	RCO-02	36	29	20	14	2	0	0	64	16	56
2019	RCO-03	27	39	20	8	4	1	2	67	12	132
2019	RCO-04	29	34	20	11	6	0	1	63	17	263
2019	RCO-05	40	40	16	0	4	0	0	80	4	25
2018	RCO	25	34	22	12	6	0	0	59	19	345
2018	RCO-01	10	40	50	0	0	0	0	50	0	10
2018	RCO-02	31	41	17	10	0	0	0	72	10	29
2018	RCO-03	26	39	22	8	5	0	0	65	14	74
2018	RCO-04	23	31	22	14	9	1	0	54	24	180
2018	RCO-05	29	29	35	6	0	0	0	59	6	17
2017	RCO	26	32	23	12	5	0	1	59	17	432
2017	RCO-02	28	53	12	5	3	0	0	80	8	40
2017	RCO-03	30	31	20	11	6	0	3	62	17	120
2017	RCO-04	21	31	26	15	6	0	0	52	21	216
2017	RCO-05	28	28	32	8	4	0	0	56	12	25

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	67	19	9	2	1	2	88	3	505
2019	RCO-02	64	24	9	3	0	0	88	3	58
2019	RCO-03	69	20	7	2	1	2	91	2	131
2019	RCO-04	67	17	11	2	2	2	85	4	265
2019	RCO-05	68	28	4	0	0	0	96	0	25
2018	RCO	65	21	8	2	2	1	87	4	347
2018	RCO-01	90	0	10	0	0	0	90	0	10
2018	RCO-02	79	10	10	0	0	0	90	0	29
2018	RCO-03	68	20	7	4	0	1	89	4	74
2018	RCO-04	58	25	9	2	3	2	85	6	182
2018	RCO-05	65	24	12	0	0	0	88	0	17
2017	RCO	66	20	9	3	1	1	87	4	432
2017	RCO-02	72	18	8	0	3	0	90	3	40
2017	RCO-03	68	24	5	2	0	2	93	2	120
2017	RCO-04	66	18	11	2	1	1	85	3	216
2017	RCO-05	68	20	8	4	0	0	88	4	25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	83	6	2	1	0	1	7	97	1	503
2019	RCO-02	89	4	2	2	0	2	2	96	2	57
2019	RCO-03	80	9	2	0	0	0	9	98	0	130
2019	RCO-04	82	5	2	2	0	1	8	95	2	264
2019	RCO-05	96	0	4	0	0	0	0	96	0	25
2018	RCO	79	12	2	0	1	0	6	96	2	347
2018	RCO-01	90	0	10	0	0	0	0	90	0	10
2018	RCO-02	97	3	0	0	0	0	0	100	0	29
2018	RCO-03	91	7	1	0	0	0	1	99	0	74
2018	RCO-04	73	13	2	0	3	0	10	95	3	182
2018	RCO-05	59	35	6	0	0	0	0	94	0	17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	79	10	5	2	2	0	2	91	4	506
2019	RCO-02	78	14	5	2	0	2	0	93	2	58
2019	RCO-03	80	12	4	1	1	0	2	94	2	130
2019	RCO-04	78	9	5	3	2	0	2	90	5	266
2019	RCO-05	84	12	4	0	0	0	0	96	0	25
2018	RCO	79	10	4	1	2	1	3	93	3	348
2018	RCO-01	100	0	0	0	0	0	0	100	0	10
2018	RCO-02	100	0	0	0	0	0	0	100	0	29
2018	RCO-03	84	11	4	1	0	0	0	95	1	74
2018	RCO-04	70	11	7	1	3	2	6	88	5	182
2018	RCO-05	76	24	0	0	0	0	0	100	0	17
2017	RCO	83	9	3	3	1	0	1	92	4	432
2017	RCO-02	90	5	5	0	0	0	0	95	0	40
2017	RCO-03	83	11	2	2	2	0	2	95	3	120
2017	RCO-04	81	8	5	5	2	0	0	89	6	216
2017	RCO-05	80	20	0	0	0	0	0	100	0	25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	56	30	10	2	2	0	1	87	3	508
2019	RCO-02	57	34	7	0	2	0	0	91	2	58
2019	RCO-03	59	24	15	1	1	0	1	84	2	131
2019	RCO-04	52	34	9	3	2	0	1	87	5	267
2019	RCO-05	80	12	8	0	0	0	0	92	0	25
2018	RCO	59	30	7	2	1	0	0	90	3	348
2018	RCO-01	90	10	0	0	0	0	0	100	0	10
2018	RCO-02	75	21	4	0	0	0	0	96	0	28
2018	RCO-03	47	36	11	4	3	0	0	83	7	75
2018	RCO-04	59	31	7	2	1	0	1	91	3	182
2018	RCO-05	59	41	0	0	0	0	0	100	0	17
2017	RCO	58	28	9	3	1	0	0	87	4	432
2017	RCO-02	70	28	2	0	0	0	0	98	0	40
2017	RCO-03	59	28	9	2	2	1	0	87	3	120
2017	RCO-04	53	30	12	4	1	0	0	83	6	216
2017	RCO-05	68	28	4	0	0	0	0	96	0	25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	63	19	9	5	2	1	84	7	504
2019	RCO-02	62	24	10	0	3	0	86	3	58
2019	RCO-03	59	21	11	5	2	2	81	7	131
2019	RCO-04	63	19	9	6	1	1	83	8	264
2019	RCO-05	80	12	4	0	4	0	92	4	25
2018	RCO	57	23	11	5	4	1	81	8	348
2018	RCO-01	100	0	0	0	0	0	100	0	10
2018	RCO-02	68	32	0	0	0	0	100	0	28
2018	RCO-03	57	25	12	3	1	1	84	4	75
2018	RCO-04	51	23	13	7	6	1	73	13	182
2018	RCO-05	59	18	18	6	0	0	76	6	17
2017	RCO	61	22	10	4	3	0	83	7	430
2017	RCO-02	70	25	5	0	0	0	95	0	40
2017	RCO-03	65	18	10	4	3	0	83	7	119
2017	RCO-04	57	23	10	5	5	0	80	10	215
2017	RCO-05	68	20	12	0	0	0	88	0	25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	58	12	6	1	1	0	24	91	2	506
2019	RCO-02	63	12	4	0	2	0	19	93	2	57
2019	RCO-03	60	9	10	2	0	1	19	86	2	131
2019	RCO-04	54	13	5	0	1	0	27	92	2	266
2019	RCO-05	68	12	0	0	0	0	20	100	0	25
2018	RCO	51	12	4	1	1	0	30	92	3	346
2018	RCO-01	60	10	0	0	0	0	30	100	0	10
2018	RCO-02	68	4	0	0	0	0	29	100	0	28
2018	RCO-03	59	12	5	3	0	0	21	90	3	75
2018	RCO-04	43	14	4	2	1	0	38	90	4	181
2018	RCO-05	59	18	6	0	0	0	18	93	0	17
2017	RCO	53	12	4	1	1	0	30	91	2	432
2017	RCO-02	72	5	0	3	0	0	20	97	3	40
2017	RCO-03	62	11	4	0	3	0	21	92	3	120
2017	RCO-04	43	14	6	1	0	0	37	90	1	216
2017	RCO-05	48	12	4	4	0	0	32	88	6	25

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	64	23	8	1	0	0	4	90	2	506
2019	RCO-02	69	16	9	2	2	0	3	88	4	58
2019	RCO-03	67	17	11	1	0	1	4	88	1	130
2019	RCO-04	61	26	6	2	0	0	4	91	2	266
2019	RCO-05	76	12	12	0	0	0	0	88	0	25
2018	RCO	63	24	8	1	1	0	3	90	2	343
2018	RCO-01	80	20	0	0	0	0	0	100	0	10
2018	RCO-02	81	15	4	0	0	0	0	96	0	27
2018	RCO-03	72	18	5	3	0	0	3	92	3	74
2018	RCO-04	54	30	10	1	1	0	4	88	2	179
2018	RCO-05	59	24	12	0	0	0	6	88	0	17
2017	RCO	65	20	10	2	0	0	4	88	2	429
2017	RCO-02	79	10	3	3	0	0	5	95	3	39
2017	RCO-03	64	18	11	0	1	0	6	87	1	118
2017	RCO-04	64	22	8	2	0	0	3	88	3	216
2017	RCO-05	64	24	12	0	0	0	0	88	0	25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	67	20	6	3	3	0	2	88	6	509
2019	RCO-02	57	17	9	5	9	0	3	77	14	58
2019	RCO-03	65	20	5	2	5	0	3	88	6	132
2019	RCO-04	67	22	6	3	1	0	1	90	4	267
2019	RCO-05	84	8	4	0	4	0	0	92	4	25
2018	RCO	59	24	9	3	3	0	1	84	7	348
2018	RCO-01	80	10	0	10	0	0	0	90	10	10
2018	RCO-02	39	39	7	7	7	0	0	79	14	28
2018	RCO-03	61	17	12	4	4	0	1	80	8	75
2018	RCO-04	60	24	10	2	3	0	2	85	4	182
2018	RCO-05	59	35	6	0	0	0	0	94	0	17
2017	RCO	56	22	12	4	4	0	2	80	8	432
2017	RCO-02	33	20	25	10	10	0	3	54	21	40
2017	RCO-03	61	14	13	5	4	1	2	77	9	120
2017	RCO-04	58	25	10	2	2	0	2	85	4	216
2017	RCO-05	56	36	4	0	4	0	0	92	4	25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	60	26	9	2	0	1	2	88	2	507
2019	RCO-02	44	35	16	2	0	2	2	82	2	57
2019	RCO-03	60	27	5	2	1	1	3	91	3	131
2019	RCO-04	63	24	10	1	0	0	1	88	2	267
2019	RCO-05	68	20	4	4	0	0	4	92	4	25
2018	RCO	57	26	11	3	1	1	2	84	4	348
2018	RCO-01	90	0	10	0	0	0	0	90	0	10
2018	RCO-02	64	21	11	4	0	0	0	86	4	28
2018	RCO-03	63	23	11	1	0	1	1	88	1	75
2018	RCO-04	51	27	12	5	2	1	3	81	7	182
2018	RCO-05	41	47	12	0	0	0	0	88	0	17
2017	RCO	58	28	9	2	0	0	3	88	3	429
2017	RCO-02	51	33	7	3	5	0	0	85	8	39
2017	RCO-03	58	31	6	2	0	0	4	92	2	120
2017	RCO-04	59	24	12	3	0	0	2	85	3	215
2017	RCO-05	48	48	4	0	0	0	0	96	0	25

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	12	36	35	15	2	0	48	17	512
2019	RCO-02	5	47	36	12	0	0	52	12	58
2019	RCO-03	13	33	40	11	2	1	46	14	132
2019	RCO-04	13	34	33	18	3	0	46	20	269
2019	RCO-05	16	48	32	4	0	0	64	4	25
2018	RCO	10	34	40	13	3	0	44	16	350
2018	RCO-01	10	50	40	0	0	0	60	0	10
2018	RCO-02	14	31	52	3	0	0	45	3	29
2018	RCO-03	7	43	37	9	4	0	49	13	75
2018	RCO-04	8	31	39	18	4	0	39	22	182
2018	RCO-05	24	18	53	6	0	0	41	6	17
2017	RCO	6	34	38	17	4	0	40	21	432
2017	RCO-02	8	38	45	8	2	0	45	10	40
2017	RCO-03	6	33	46	12	4	0	38	16	120
2017	RCO-04	6	34	34	21	5	0	40	25	216
2017	RCO-05	4	36	40	16	4	0	40	20	25

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	7	16	43	25	10	35	22	507
2019	RCO-02	3	16	50	28	3	31	19	58
2019	RCO-03	6	16	44	24	11	34	22	131
2019	RCO-04	7	17	41	23	11	34	24	265
2019	RCO-05	8	0	44	32	16	48	8	25
2018	RCO	5	19	41	23	11	34	24	344
2018	RCO-02	0	24	48	14	14	28	24	29
2018	RCO-03	5	18	36	29	12	41	23	73
2018	RCO-04	6	21	42	22	10	32	26	180
2018	RCO-05	0	18	47	24	12	35	18	17
2017	RCO	5	18	41	28	8	36	23	431
2017	RCO-02	3	15	53	25	5	30	17	40
2017	RCO-03	3	16	47	26	8	34	19	119
2017	RCO-04	6	19	35	31	7	38	26	216
2017	RCO-05	4	24	36	32	4	36	28	25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	15	37	26	13	6	3	0	54	19	508
2019	RCO-02	18	42	23	12	2	4	0	62	15	57
2019	RCO-03	17	33	25	16	5	4	0	52	22	131
2019	RCO-04	11	39	27	12	7	3	0	52	20	269
2019	RCO-05	25	38	29	8	0	0	0	63	8	24
2018	RCO	8	31	27	18	10	5	1	41	30	349
2018	RCO-01	30	20	10	20	0	10	10	63	25	10
2018	RCO-02	7	45	14	28	7	0	0	52	34	29
2018	RCO-03	11	24	28	25	8	4	0	36	35	75
2018	RCO-04	6	33	31	13	10	5	1	42	25	181
2018	RCO-05	6	35	29	18	6	6	0	44	25	17
2017	RCO	8	24	29	19	11	9	0	35	34	432
2017	RCO-02	10	20	35	20	7	8	0	33	29	40
2017	RCO-03	5	25	33	18	11	9	0	33	31	120
2017	RCO-04	8	24	26	22	13	8	0	35	37	216
2017	RCO-05	8	40	32	12	4	4	0	50	17	25

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	20	38	21	13	6	2	0	60	19	509
2019	RCO-02	26	47	14	9	2	3	0	75	11	58
2019	RCO-03	20	31	23	14	8	3	1	54	22	132
2019	RCO-04	17	40	21	15	6	1	0	59	21	267
2019	RCO-05	28	36	16	12	4	4	0	67	17	25
2018	RCO	20	34	23	15	5	2	0	55	21	350
2018	RCO-01	50	30	10	10	0	0	0	80	10	10
2018	RCO-02	17	45	24	14	0	0	0	62	14	29
2018	RCO-03	20	29	25	19	4	3	0	51	23	75
2018	RCO-04	18	32	24	16	6	3	1	52	23	182
2018	RCO-05	18	41	29	12	0	0	0	59	12	17
2017	RCO	17	37	18	17	6	4	0	57	24	431
2017	RCO-02	20	53	10	10	2	5	0	77	13	40
2017	RCO-03	16	43	21	13	6	2	0	60	19	120
2017	RCO-04	18	30	18	22	8	4	0	50	31	215
2017	RCO-05	16	52	16	4	4	8	0	74	9	25

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	9	91	510
2019	RCO-02	9	91	58
2019	RCO-03	8	92	132
2019	RCO-04	9	91	267
2019	RCO-05	4	96	25
2017	RCO	10	90	432
2017	RCO-02	17	83	40
2017	RCO-03	7	93	120
2017	RCO-04	10	90	216

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	84	16	44
2019	RCO-03	90	10	10
2019	RCO-04	84	16	25
2017	RCO	74	26	42
2017	RCO-04	62	38	21

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	64	31	6	0	0	94	6	36
2019	RCO-04	65	30	5	0	0	95	5	20
2017	RCO	52	38	0	6	3	93	7	31
2017	RCO-04	54	38	0	8	0	92	8	13

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	54	27	7	2	2	8	0	58	42	508
2019	RCO-02	57	21	7	3	2	10	0	63	37	58
2019	RCO-03	58	28	6	0	0	8	0	63	37	130
2019	RCO-04	52	28	8	2	4	7	0	55	45	267
2019	RCO-05	52	28	8	4	0	8	0	57	43	25
2018	RCO	71	13	4	2	1	8	1	78	22	348
2018	RCO-01	50	30	10	0	0	10	0	56	44	10
2018	RCO-02	62	24	7	0	0	3	3	67	33	29
2018	RCO-03	80	5	4	3	0	7	1	87	13	74
2018	RCO-04	70	15	3	3	1	8	0	76	24	181
2018	RCO-05	71	0	0	6	0	24	0	92	8	17
2017	RCO	70	16	3	1	0	10	1	78	22	431
2017	RCO-02	60	23	5	0	0	13	0	68	32	40
2017	RCO-03	74	13	1	0	0	12	0	84	16	120
2017	RCO-04	71	15	2	1	0	9	2	79	21	216
2017	RCO-05	63	21	0	4	0	13	0	71	29	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	42	58	194
2019	RCO-02	53	47	19
2019	RCO-03	42	58	43
2019	RCO-04	38	62	111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	RCO	76	24	187
2019	RCO-02	68	32	19
2019	RCO-03	88	12	42
2019	RCO-04	73	27	108
2018	RCO	56	44	66
2018	RCO-04	51	49	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	22	23	17	13	7	3	16	55	24	190
2019	RCO-02	16	32	5	21	5	0	21	60	33	19
2019	RCO-03	19	26	24	5	7	0	19	56	15	42
2019	RCO-04	23	20	15	14	8	5	14	53	28	111
2018	RCO	15	24	20	12	17	2	11	45	33	66
2018	RCO-04	13	28	21	8	15	3	13	48	27	39
2017	RCO	13	24	20	12	2	2	25	51	21	84
2017	RCO-02	18	18	18	9	0	0	36	57	14	11
2017	RCO-03	18	29	18	12	0	6	18	62	15	17
2017	RCO-04	13	23	23	14	3	3	23	47	22	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	15	19	18	12	14	5	18	44	33	190
2019	RCO-02	5	26	0	16	26	0	26	43	57	19
2019	RCO-03	17	17	26	10	7	2	21	44	22	42
2019	RCO-04	14	18	16	14	16	7	14	41	38	111
2018	RCO	10	15	18	12	18	3	25	35	41	68
2018	RCO-04	5	15	18	10	18	5	30	31	42	40
2017	RCO	5	11	23	6	7	7	42	31	25	84
2017	RCO-02	18	9	27	0	9	0	36	43	14	11
2017	RCO-03	6	12	18	6	6	12	41	38	25	17
2017	RCO-04	3	13	23	5	7	8	43	31	23	40

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	RCO	65	13	5	3	2	2	10	88	6	507
2019	RCO-02	71	9	3	2	7	0	9	87	9	58
2019	RCO-03	67	15	6	1	1	2	9	91	2	130
2019	RCO-04	65	13	5	4	2	3	9	88	6	268
2019	RCO-05	56	8	12	8	0	0	16	76	10	25
2018	RCO	72	7	5	1	2	1	12	91	4	348
2018	RCO-01	60	0	0	0	10	0	30	86	14	10
2018	RCO-02	79	3	3	0	3	0	10	92	4	29
2018	RCO-03	79	3	4	1	1	0	12	92	3	75
2018	RCO-04	66	12	7	1	2	1	13	89	3	181
2018	RCO-05	94	0	0	6	0	0	0	94	6	17

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - RCO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment