2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PM-MCO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 48 47 0 5 0 0 0 95 5 21
2019 PM-MCO-03 38 52 0 11 0 0 0 89 11 10
2017 PM-MCO 35 46 0 10 8 0 0 81 19 72
2017 PM-MCO-01 38 34 0 19 10 0 0 71 29 11
2017 PM-MCO-02 38 62 0 0 0 0 0 100 0 15
2017 PM-MCO-03 48 39 0 6 6 0 0 87 13 16
2017 PM-MCO-04 41 30 0 21 9 0 0 70 30 10
2014 PM-MCO 29 40 2 20 8 0 1 69 29 87
2014 PM-MCO-01 35 48 11 6 0 0 0 83 6 17
2014 PM-MCO-02 57 36 0 7 0 0 0 93 7 14
2014 PM-MCO-03 13 48 0 28 11 0 0 61 39 19
2014 PM-MCO-04 22 42 0 15 21 0 0 64 36 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 64 18 9 0 4 0 4 86 5 21
2019 PM-MCO-03 61 19 11 0 0 0 9 88 0 10
2017 PM-MCO 64 18 4 11 3 0 0 82 14 72
2017 PM-MCO-01 66 18 0 6 10 0 0 84 16 11
2017 PM-MCO-02 72 0 13 15 0 0 0 72 15 15
2017 PM-MCO-03 64 31 0 5 0 0 0 95 5 16
2017 PM-MCO-04 61 29 0 10 0 0 0 90 10 10
2014 PM-MCO 66 14 7 8 2 0 4 83 10 87
2014 PM-MCO-01 70 12 6 0 6 0 6 87 6 17
2014 PM-MCO-02 74 0 7 11 0 0 7 80 12 14
2014 PM-MCO-03 73 0 11 16 0 0 0 73 16 19
2014 PM-MCO-04 45 34 14 0 0 0 8 85 0 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 71 14 0 5 5 0 4 89 11 21
2019 PM-MCO-03 59 21 0 11 0 0 9 88 12 10
2017 PM-MCO 48 33 5 6 9 0 0 81 15 72
2017 PM-MCO-01 47 34 10 0 10 0 0 81 10 11
2017 PM-MCO-02 56 23 0 5 15 0 0 79 21 15
2017 PM-MCO-03 72 13 8 6 0 0 0 86 6 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 46 32 5 11 5 0 1 79 16 87
2014 PM-MCO-01 35 47 6 12 0 0 0 82 12 17
2014 PM-MCO-02 69 18 0 13 0 0 0 87 13 14
2014 PM-MCO-03 56 32 6 6 0 0 0 89 6 19
2014 PM-MCO-04 37 47 0 8 8 0 0 85 15 14

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 50 30 11 5 4 0 0 80 9 21
2019 PM-MCO-03 37 21 23 11 9 0 0 57 20 10
2018 PM-MCO 24 45 10 10 9 0 1 70 20 60
2018 PM-MCO-02 7 47 12 21 12 0 0 55 33 15
2018 PM-MCO-03 23 49 21 0 0 0 6 77 0 14
2017 PM-MCO 31 36 15 10 9 0 0 67 19 72
2017 PM-MCO-01 53 19 8 10 10 0 0 73 19 11
2017 PM-MCO-02 23 41 15 20 0 0 0 64 20 15
2017 PM-MCO-03 30 36 14 13 6 0 0 66 20 16
2017 PM-MCO-04 39 31 20 0 11 0 0 69 11 10
2014 PM-MCO 26 32 11 22 8 0 0 59 31 87
2014 PM-MCO-01 17 12 31 28 12 0 0 29 40 17
2014 PM-MCO-02 37 37 0 18 7 0 0 75 25 14
2014 PM-MCO-03 30 48 0 17 6 0 0 77 23 19
2014 PM-MCO-04 22 27 15 21 15 0 0 49 37 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 54 35 7 5 0 0 0 89 5 20
2019 PM-MCO-03 37 50 14 0 0 0 0 86 0 10
2017 PM-MCO 51 34 4 7 4 0 0 84 11 72
2017 PM-MCO-01 53 27 0 10 10 0 0 81 19 11
2017 PM-MCO-02 49 38 8 5 0 0 0 87 5 15
2017 PM-MCO-03 60 20 6 6 6 0 0 81 13 16
2017 PM-MCO-04 69 31 0 0 0 0 0 100 0 10
2014 PM-MCO 48 34 7 8 2 0 0 82 11 87
2014 PM-MCO-01 27 36 25 6 6 0 0 63 12 17
2014 PM-MCO-02 62 31 7 0 0 0 0 93 0 14
2014 PM-MCO-03 61 39 0 0 0 0 0 100 0 19
2014 PM-MCO-04 36 40 0 15 8 0 0 77 23 14

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 65 9 10 11 5 0 0 74 15 20
2019 PM-MCO-03 70 0 11 11 9 0 0 70 20 10
2018 PM-MCO 30 40 11 10 9 0 0 70 19 60
2018 PM-MCO-02 32 41 6 7 14 0 0 73 21 15
2018 PM-MCO-03 36 44 0 13 8 0 0 79 21 14
2017 PM-MCO 48 31 5 9 7 0 0 79 16 72
2017 PM-MCO-01 52 29 0 19 0 0 0 81 19 11
2017 PM-MCO-02 29 42 0 15 13 0 0 72 28 15
2017 PM-MCO-03 75 19 0 0 6 0 0 94 6 16
2017 PM-MCO-04 60 19 10 11 0 0 0 79 11 10
2014 PM-MCO 40 27 9 18 5 0 1 67 23 87
2014 PM-MCO-01 28 23 6 25 12 0 6 54 40 17
2014 PM-MCO-02 50 37 6 7 0 0 0 87 7 14
2014 PM-MCO-03 62 21 0 17 0 0 0 83 17 19
2014 PM-MCO-04 29 36 14 13 8 0 0 65 21 14

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 51 36 9 0 4 0 0 87 4 21
2019 PM-MCO-03 56 35 0 0 9 0 0 91 9 10
2018 PM-MCO 45 35 5 7 8 0 0 79 15 60
2018 PM-MCO-02 28 33 20 6 13 0 0 61 19 15
2018 PM-MCO-03 65 35 0 0 0 0 0 100 0 14
2017 PM-MCO 43 35 11 8 3 0 0 79 11 72
2017 PM-MCO-01 19 71 0 10 0 0 0 90 10 11
2017 PM-MCO-02 42 28 15 8 8 0 0 70 15 15
2017 PM-MCO-03 65 28 7 0 0 0 0 93 0 16
2017 PM-MCO-04 69 11 20 0 0 0 0 80 0 10
2014 PM-MCO 42 31 16 8 3 0 0 73 11 87
2014 PM-MCO-01 17 37 30 9 6 0 0 54 16 17
2014 PM-MCO-02 67 14 18 0 0 0 0 82 0 14
2014 PM-MCO-03 68 27 6 0 0 0 0 94 0 19
2014 PM-MCO-04 30 49 7 14 0 0 0 79 14 14

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 47 36 4 9 4 0 0 83 13 21
2019 PM-MCO-03 38 34 9 9 9 0 0 73 18 10
2018 PM-MCO 30 40 2 17 12 0 0 70 29 60
2018 PM-MCO-02 33 28 6 19 14 0 0 61 33 15
2018 PM-MCO-03 30 48 0 14 7 0 0 79 21 14
2017 PM-MCO 35 29 12 16 9 0 0 64 24 72
2017 PM-MCO-01 29 44 8 10 10 0 0 73 19 11
2017 PM-MCO-02 37 12 7 23 20 0 0 49 43 15
2017 PM-MCO-03 43 25 15 17 0 0 0 68 17 16
2017 PM-MCO-04 49 51 0 0 0 0 0 100 0 10
2014 PM-MCO 29 26 23 11 11 0 0 55 22 87
2014 PM-MCO-01 17 25 29 11 18 0 0 42 29 17
2014 PM-MCO-02 43 18 21 18 0 0 0 60 18 14
2014 PM-MCO-03 48 31 17 4 0 0 0 79 4 19
2014 PM-MCO-04 23 14 28 13 22 0 0 37 36 14

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 59 28 4 4 4 0 0 87 9 21
2019 PM-MCO-03 60 21 9 0 9 0 0 82 9 10
2018 PM-MCO 34 35 11 6 13 0 0 70 19 60
2018 PM-MCO-02 40 26 7 6 20 0 0 67 26 15
2018 PM-MCO-03 29 57 7 7 0 0 0 86 7 14
2017 PM-MCO 32 41 8 7 12 0 0 73 19 72
2017 PM-MCO-01 38 43 9 0 10 0 0 81 10 11
2017 PM-MCO-02 34 35 15 7 8 0 0 70 15 15
2017 PM-MCO-03 45 36 0 13 6 0 0 81 19 16
2017 PM-MCO-04 29 60 0 11 0 0 0 89 11 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 74 18 0 4 4 0 0 91 9 21
2019 PM-MCO-03 80 11 0 0 9 0 0 91 9 10
2018 PM-MCO 48 35 6 7 5 0 0 82 11 60
2018 PM-MCO-02 60 26 7 6 0 0 0 86 6 15
2018 PM-MCO-03 43 43 0 14 0 0 0 86 14 14
2017 PM-MCO 48 31 8 9 4 0 0 79 13 72
2017 PM-MCO-01 47 34 9 0 10 0 0 81 10 11
2017 PM-MCO-02 55 30 8 8 0 0 0 85 8 15
2017 PM-MCO-03 60 27 0 6 6 0 0 87 13 16
2017 PM-MCO-04 59 21 10 11 0 0 0 79 11 10
2014 PM-MCO 48 36 7 5 2 1 0 85 7 87
2014 PM-MCO-01 42 35 11 6 0 6 0 82 7 17
2014 PM-MCO-02 62 25 13 0 0 0 0 87 0 14
2014 PM-MCO-03 62 38 0 0 0 0 0 100 0 19
2014 PM-MCO-04 37 27 14 15 7 0 0 64 22 14

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 48 39 4 4 4 0 0 87 9 21
2019 PM-MCO-03 48 33 9 0 9 0 0 82 9 10
2018 PM-MCO 28 43 8 5 15 0 0 71 21 60
2018 PM-MCO-02 21 47 12 6 14 0 0 68 20 15
2018 PM-MCO-03 36 43 0 14 7 0 0 79 21 14
2017 PM-MCO 32 33 15 12 9 0 0 65 21 71
2017 PM-MCO-01 26 28 37 0 10 0 0 53 10 11
2017 PM-MCO-02 37 28 7 15 13 0 0 65 28 15
2017 PM-MCO-03 37 34 15 7 7 0 0 72 13 15
2017 PM-MCO-04 39 61 0 0 0 0 0 100 0 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 56 18 22 0 4 0 0 74 4 21
2019 PM-MCO-03 67 11 14 0 9 0 0 77 9 10
2018 PM-MCO 58 22 16 1 4 0 0 80 5 59
2018 PM-MCO-02 47 14 39 0 0 0 0 61 0 15
2018 PM-MCO-03 70 30 0 0 0 0 0 100 0 14
2017 PM-MCO 57 34 4 3 1 0 0 91 4 71
2017 PM-MCO-01 35 56 9 0 0 0 0 91 0 11
2017 PM-MCO-02 55 30 8 8 0 0 0 85 8 15
2017 PM-MCO-03 72 28 0 0 0 0 0 100 0 16
2017 PM-MCO-04 70 19 11 0 0 0 0 89 0 10
2014 PM-MCO 60 23 10 3 2 1 0 84 6 87
2014 PM-MCO-01 53 29 6 6 0 6 0 87 7 17
2014 PM-MCO-02 80 20 0 0 0 0 0 100 0 14
2014 PM-MCO-03 90 10 0 0 0 0 0 100 0 19
2014 PM-MCO-04 45 21 20 6 8 0 0 66 13 14

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 43 33 16 4 4 0 0 75 9 21
2019 PM-MCO-03 38 33 20 0 9 0 0 71 9 10
2018 PM-MCO 25 43 14 10 6 2 0 69 17 60
2018 PM-MCO-02 14 39 12 27 0 7 0 57 29 15
2018 PM-MCO-03 31 48 14 7 0 0 0 79 7 14
2017 PM-MCO 35 30 10 13 11 0 1 66 24 71
2017 PM-MCO-01 19 28 24 10 10 0 9 52 21 11
2017 PM-MCO-02 37 13 8 27 15 0 0 49 43 15
2017 PM-MCO-03 42 38 7 0 13 0 0 80 13 16
2017 PM-MCO-04 60 30 10 0 0 0 0 90 0 10
2014 PM-MCO 23 40 12 14 9 1 0 64 23 87
2014 PM-MCO-01 11 34 24 12 12 6 0 48 26 17
2014 PM-MCO-02 37 25 12 18 7 0 0 62 25 14
2014 PM-MCO-03 31 52 6 6 6 0 0 83 11 19
2014 PM-MCO-04 30 35 21 0 15 0 0 65 15 14

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 43 34 9 9 4 0 0 77 13 21
2019 PM-MCO-03 41 30 9 10 9 0 0 72 19 10
2018 PM-MCO 31 35 12 9 13 0 2 66 22 60
2018 PM-MCO-02 20 20 20 20 20 0 0 40 40 15
2018 PM-MCO-03 44 42 7 7 0 0 0 86 7 14
2017 PM-MCO 34 29 16 11 11 0 0 63 22 71
2017 PM-MCO-01 29 18 18 26 10 0 0 47 35 11
2017 PM-MCO-02 24 13 13 28 23 0 0 37 51 15
2017 PM-MCO-03 42 46 5 0 6 0 0 88 6 16
2017 PM-MCO-04 60 21 19 0 0 0 0 81 0 10
2014 PM-MCO 37 25 17 12 9 0 0 62 22 87
2014 PM-MCO-01 16 17 37 18 12 0 0 33 31 17
2014 PM-MCO-02 48 12 14 18 7 0 0 60 25 14
2014 PM-MCO-03 59 30 6 0 6 0 0 89 6 19
2014 PM-MCO-04 37 13 29 8 13 0 0 50 21 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 52 34 9 0 4 0 0 86 4 21
2019 PM-MCO-03 27 44 20 0 9 0 0 71 9 10
2018 PM-MCO 32 34 12 15 6 0 0 66 21 60
2018 PM-MCO-02 34 13 20 33 0 0 0 47 33 15
2018 PM-MCO-03 37 42 14 7 0 0 0 79 7 14
2017 PM-MCO 40 30 12 6 12 0 0 70 17 71
2017 PM-MCO-01 29 42 0 19 10 0 0 71 29 11
2017 PM-MCO-02 44 20 23 0 13 0 0 64 13 15
2017 PM-MCO-03 49 32 0 6 13 0 0 81 19 16
2017 PM-MCO-04 50 29 11 10 0 0 0 79 10 10
2014 PM-MCO 33 35 12 17 3 0 0 68 20 87
2014 PM-MCO-01 11 46 24 13 6 0 0 57 19 17
2014 PM-MCO-02 55 24 7 14 0 0 0 79 14 14
2014 PM-MCO-03 58 31 6 6 0 0 0 89 6 19
2014 PM-MCO-04 23 41 7 22 7 0 0 64 29 14

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 55 32 9 0 4 0 0 87 4 21
2019 PM-MCO-03 56 35 0 0 9 0 0 91 9 10
2018 PM-MCO 49 27 11 4 8 0 0 76 12 60
2018 PM-MCO-02 35 26 20 6 14 0 0 61 19 15
2018 PM-MCO-03 73 27 0 0 0 0 0 100 0 14
2017 PM-MCO 44 36 12 7 0 0 0 80 7 71
2017 PM-MCO-01 35 37 9 19 0 0 0 72 19 11
2017 PM-MCO-02 42 36 15 8 0 0 0 77 8 15
2017 PM-MCO-03 60 27 7 6 0 0 0 87 6 16
2017 PM-MCO-04 69 21 11 0 0 0 0 89 0 10
2014 PM-MCO 44 32 16 6 2 0 0 76 8 87
2014 PM-MCO-01 23 48 22 6 0 0 0 71 6 17
2014 PM-MCO-02 60 40 0 0 0 0 0 100 0 14
2014 PM-MCO-03 78 11 11 0 0 0 0 89 0 19
2014 PM-MCO-04 37 28 21 6 8 0 0 66 13 14

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 32 26 24 5 5 0 7 63 12 20
2018 PM-MCO 30 32 21 6 11 0 0 62 17 60
2018 PM-MCO-02 27 41 19 0 13 0 0 69 13 15
2018 PM-MCO-03 8 52 27 0 13 0 0 60 13 14
2017 PM-MCO 32 36 13 9 1 0 8 74 12 72
2017 PM-MCO-01 38 43 10 0 0 0 10 89 0 11
2017 PM-MCO-02 39 26 22 13 0 0 0 65 13 15
2017 PM-MCO-03 30 25 13 0 6 0 26 73 8 16
2017 PM-MCO-04 9 61 0 20 0 0 10 78 22 10
2014 PM-MCO 25 32 24 10 4 1 3 60 15 87
2014 PM-MCO-01 37 29 22 6 0 6 0 70 7 17
2014 PM-MCO-02 57 30 12 0 0 0 0 88 0 14
2014 PM-MCO-03 6 47 25 6 6 0 11 59 13 19
2014 PM-MCO-04 22 29 34 7 8 0 0 51 15 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 4 5 28 37 19 0 7 60 10 21
2019 PM-MCO-03 9 11 29 38 0 0 14 43 23 10
2018 PM-MCO 12 18 31 28 8 0 2 37 31 58
2018 PM-MCO-02 25 14 6 55 0 0 0 55 39 15
2018 PM-MCO-03 0 20 42 15 22 0 0 38 20 14
2017 PM-MCO 14 18 25 20 13 1 9 37 35 72
2017 PM-MCO-01 10 10 43 9 0 0 29 12 27 11
2017 PM-MCO-02 15 15 26 18 25 0 0 43 31 15
2017 PM-MCO-03 14 13 23 23 13 6 6 42 32 16
2017 PM-MCO-04 0 0 9 51 20 0 20 89 0 10
2014 PM-MCO 8 25 38 14 12 0 4 26 34 87
2014 PM-MCO-01 6 25 41 23 6 0 0 28 31 17
2014 PM-MCO-02 7 18 53 16 0 0 5 17 27 14
2014 PM-MCO-03 6 16 20 21 28 0 10 55 23 19
2014 PM-MCO-04 6 28 37 0 23 0 7 25 36 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 4 0 22 43 20 4 7 70 5 21
2019 PM-MCO-03 9 0 38 30 9 0 14 45 11 10
2018 PM-MCO 13 13 41 15 15 2 2 31 27 60
2018 PM-MCO-02 19 20 27 28 6 0 0 34 39 15
2018 PM-MCO-03 7 7 58 13 14 0 0 27 14 14
2017 PM-MCO 9 20 26 19 19 2 4 41 31 72
2017 PM-MCO-01 10 19 18 34 10 0 10 49 32 11
2017 PM-MCO-02 15 8 25 19 28 5 0 49 24 15
2017 PM-MCO-03 14 16 27 11 25 0 6 38 33 16
2017 PM-MCO-04 0 11 9 30 30 10 10 75 13 10
2014 PM-MCO 11 17 28 27 13 1 3 42 29 87
2014 PM-MCO-01 12 23 29 23 12 0 0 35 36 17
2014 PM-MCO-02 7 7 52 28 0 0 5 30 15 14
2014 PM-MCO-03 6 6 11 31 31 6 10 73 13 19
2014 PM-MCO-04 0 35 28 15 22 0 0 37 35 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 19 9 36 20 11 0 7 33 29 21
2019 PM-MCO-03 29 0 48 9 0 0 14 11 34 10
2018 PM-MCO 14 33 28 13 11 2 0 24 48 60
2018 PM-MCO-02 13 19 41 19 7 0 0 27 32 15
2018 PM-MCO-03 7 40 30 23 0 0 0 23 47 14
2017 PM-MCO 17 21 32 8 9 0 12 20 43 72
2017 PM-MCO-01 10 0 44 8 10 0 29 25 13 11
2017 PM-MCO-02 15 28 24 7 18 0 7 27 47 15
2017 PM-MCO-03 12 19 50 12 0 0 6 13 33 16
2017 PM-MCO-04 9 29 31 0 21 0 10 23 42 10
2014 PM-MCO 26 22 26 18 7 1 1 26 48 87
2014 PM-MCO-01 6 18 30 33 6 6 0 42 26 17
2014 PM-MCO-02 34 7 41 11 7 0 0 18 42 14
2014 PM-MCO-03 28 27 18 11 11 0 4 23 57 19
2014 PM-MCO-04 51 35 7 0 8 0 0 8 86 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 10 15 10 40 26 0 0 65 25 20
2018 PM-MCO 18 7 27 24 20 0 3 46 26 60
2018 PM-MCO-02 19 13 15 21 33 0 0 54 31 15
2018 PM-MCO-03 6 0 34 30 22 0 7 57 7 14
2017 PM-MCO 13 15 16 26 17 0 13 49 32 72
2017 PM-MCO-01 10 10 10 25 18 0 29 60 27 11
2017 PM-MCO-02 15 15 13 31 18 0 7 53 33 15
2017 PM-MCO-03 6 12 5 28 30 0 19 71 23 16
2017 PM-MCO-04 19 0 10 40 21 0 10 67 22 10
2014 PM-MCO 8 19 36 23 10 1 3 34 28 87
2014 PM-MCO-01 11 12 23 41 6 6 0 51 25 17
2014 PM-MCO-02 7 21 43 23 5 0 0 28 28 14
2014 PM-MCO-03 0 8 27 27 28 0 10 61 9 19
2014 PM-MCO-04 20 15 42 8 8 0 8 17 38 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 5 10 9 37 24 4 11 72 18 21
2019 PM-MCO-03 11 11 9 38 9 0 23 61 28 10
2018 PM-MCO 15 18 21 14 29 2 2 44 34 60
2018 PM-MCO-02 12 13 15 20 40 0 0 60 25 15
2018 PM-MCO-03 0 19 43 16 22 0 0 39 19 14
2017 PM-MCO 17 15 14 26 14 3 11 47 37 72
2017 PM-MCO-01 10 0 10 43 10 10 19 73 13 11
2017 PM-MCO-02 21 15 12 34 10 0 7 48 38 15
2017 PM-MCO-03 6 7 8 31 36 5 6 76 15 16
2017 PM-MCO-04 9 20 21 10 20 0 20 37 36 10
2014 PM-MCO 18 31 17 16 14 0 4 32 51 87
2014 PM-MCO-01 6 29 17 29 18 0 0 47 36 17
2014 PM-MCO-02 28 18 19 16 12 0 5 30 49 14
2014 PM-MCO-03 0 16 21 25 23 0 16 57 18 19
2014 PM-MCO-04 37 41 7 0 15 0 0 15 78 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 5 14 15 33 22 4 7 61 22 21
2019 PM-MCO-03 11 11 18 28 18 0 14 54 25 10
2018 PM-MCO 15 16 20 22 22 0 5 47 33 59
2018 PM-MCO-02 18 6 15 20 27 0 14 55 28 15
2018 PM-MCO-03 6 14 28 22 29 0 0 52 20 14
2017 PM-MCO 17 16 19 20 21 2 6 45 35 72
2017 PM-MCO-01 29 0 18 34 0 10 10 42 35 11
2017 PM-MCO-02 15 21 31 8 25 0 0 33 36 15
2017 PM-MCO-03 6 20 0 12 55 0 6 71 29 16
2017 PM-MCO-04 0 11 11 49 19 0 10 75 12 10
2014 PM-MCO 11 18 19 30 17 0 5 49 30 87
2014 PM-MCO-01 12 17 19 23 24 0 5 50 31 17
2014 PM-MCO-02 7 28 30 11 18 0 5 31 37 14
2014 PM-MCO-03 0 6 6 41 32 0 16 87 7 19
2014 PM-MCO-04 14 7 21 50 8 0 0 58 21 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 20 5 28 20 20 0 7 43 26 20
2018 PM-MCO 27 19 29 7 17 0 2 24 46 60
2018 PM-MCO-02 32 6 20 15 19 0 7 37 42 15
2018 PM-MCO-03 21 20 37 7 15 0 0 22 41 14
2017 PM-MCO 25 20 26 12 8 2 9 21 50 72
2017 PM-MCO-01 10 10 16 36 0 0 29 51 27 11
2017 PM-MCO-02 30 18 26 0 25 0 0 25 48 15
2017 PM-MCO-03 21 23 31 6 12 0 6 20 47 16
2017 PM-MCO-04 19 39 31 11 0 0 0 11 58 10
2014 PM-MCO 19 25 37 11 5 1 2 16 46 87
2014 PM-MCO-01 18 12 40 29 0 0 0 29 30 17
2014 PM-MCO-02 7 40 32 11 5 0 5 17 49 14
2014 PM-MCO-03 11 23 35 10 11 6 4 23 38 19
2014 PM-MCO-04 42 28 22 0 8 0 0 8 70 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 10 27 20 19 24 0 0 43 37 21
2019 PM-MCO-03 21 18 42 0 18 0 0 18 40 10
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 65 22 4 4 0 0 4 91 5 21
2019 PM-MCO-03 72 10 9 0 0 0 9 90 0 10
2017 PM-MCO 69 12 1 9 3 1 4 86 13 71
2017 PM-MCO-01 57 10 0 6 10 0 18 81 19 11
2017 PM-MCO-02 85 7 0 8 0 0 0 92 8 15
2017 PM-MCO-03 70 24 0 6 0 0 0 94 6 16
2014 PM-MCO 68 18 1 5 1 0 6 92 7 87
2014 PM-MCO-01 70 12 0 0 6 0 11 93 7 17
2014 PM-MCO-02 69 18 0 6 0 0 7 94 6 14
2014 PM-MCO-03 89 6 0 6 0 0 0 94 6 19
2014 PM-MCO-04 28 58 0 7 0 0 8 93 7 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 40 48 8 4 0 0 0 87 4 21
2019 PM-MCO-03 27 54 9 9 0 0 0 82 9 10
2018 PM-MCO 10 29 23 13 18 3 4 42 33 58
2018 PM-MCO-02 13 13 15 19 33 0 7 27 57 15
2018 PM-MCO-03 0 39 29 8 9 8 8 46 20 13
2017 PM-MCO 38 20 11 13 6 9 3 66 22 72
2017 PM-MCO-01 37 26 10 8 0 19 0 78 10 11
2017 PM-MCO-02 48 24 8 5 8 8 0 78 14 15
2017 PM-MCO-03 35 27 7 13 6 5 6 70 22 16
2017 PM-MCO-04 71 0 19 10 0 0 0 71 10 10
2014 PM-MCO 36 18 22 12 5 3 5 58 18 86
2014 PM-MCO-01 34 11 31 12 6 6 0 48 20 17
2014 PM-MCO-02 34 28 14 18 0 0 5 66 19 14
2014 PM-MCO-03 41 20 11 6 6 0 17 73 14 19
2014 PM-MCO-04 35 14 37 7 7 0 0 49 14 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 59 32 0 4 4 0 0 91 9 21
2019 PM-MCO-03 51 40 0 0 9 0 0 91 9 10
2018 PM-MCO 30 26 10 18 14 0 2 56 33 57
2018 PM-MCO-02 28 14 20 8 22 0 8 46 32 14
2018 PM-MCO-03 39 38 9 14 0 0 0 77 14 13
2017 PM-MCO 49 26 6 10 5 4 0 78 15 72
2017 PM-MCO-01 47 26 10 8 0 10 0 80 9 11
2017 PM-MCO-02 59 33 0 8 0 0 0 92 8 15
2017 PM-MCO-03 59 20 8 0 13 0 0 79 13 16
2017 PM-MCO-04 60 30 0 10 0 0 0 90 10 10
2014 PM-MCO 45 32 12 11 0 0 0 76 11 87
2014 PM-MCO-01 30 36 17 17 0 0 0 66 17 17
2014 PM-MCO-02 55 32 6 7 0 0 0 87 7 14
2014 PM-MCO-03 68 21 11 0 0 0 0 89 0 19
2014 PM-MCO-04 35 35 21 8 0 0 0 71 8 14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 69 18 9 0 4 0 0 87 4 21
2019 PM-MCO-03 71 20 0 0 9 0 0 91 9 10
2018 PM-MCO 30 38 12 8 11 0 2 69 19 58
2018 PM-MCO-02 41 21 25 6 0 0 7 67 6 15
2018 PM-MCO-03 32 37 0 14 17 0 0 69 31 13
2017 PM-MCO 48 39 7 5 1 0 0 87 6 72
2017 PM-MCO-01 44 56 0 0 0 0 0 100 0 11
2017 PM-MCO-02 38 47 15 0 0 0 0 85 0 15
2017 PM-MCO-03 66 21 0 6 6 0 0 87 13 16
2017 PM-MCO-04 79 21 0 0 0 0 0 100 0 10
2014 PM-MCO 41 33 10 15 0 0 0 75 15 87
2014 PM-MCO-01 22 60 0 18 0 0 0 82 18 17
2014 PM-MCO-02 37 42 14 7 0 0 0 79 7 14
2014 PM-MCO-03 68 27 0 6 0 0 0 94 6 19
2014 PM-MCO-04 35 20 14 31 0 0 0 56 31 14

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 68 19 0 4 4 4 0 91 9 21
2019 PM-MCO-03 60 30 0 0 9 0 0 91 9 10
2018 PM-MCO 27 38 15 12 5 0 2 67 17 56
2018 PM-MCO-02 27 26 26 14 0 0 7 57 15 15
2018 PM-MCO-03 26 59 8 7 0 0 0 85 7 12
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 54 22 4 0 4 0 15 90 5 21
2019 PM-MCO-03 57 11 0 0 9 0 23 88 12 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 67 25 0 4 4 0 0 91 9 21
2019 PM-MCO-03 67 24 0 0 9 0 0 91 9 10
2018 PM-MCO 36 30 10 10 13 0 0 66 24 59
2018 PM-MCO-02 28 16 7 28 21 0 0 44 50 14
2018 PM-MCO-03 50 43 7 0 0 0 0 93 0 14
2017 PM-MCO 45 28 10 5 10 0 1 75 15 72
2017 PM-MCO-01 54 27 10 0 0 0 9 89 0 11
2017 PM-MCO-02 44 21 8 0 28 0 0 64 28 15
2017 PM-MCO-03 48 31 15 0 6 0 0 79 6 16
2017 PM-MCO-04 59 31 0 11 0 0 0 89 11 10
2014 PM-MCO 37 40 12 7 2 1 0 78 9 87
2014 PM-MCO-01 30 46 13 0 6 6 0 80 7 17
2014 PM-MCO-02 48 45 0 7 0 0 0 93 7 14
2014 PM-MCO-03 48 46 6 0 0 0 0 94 0 19
2014 PM-MCO-04 51 28 14 8 0 0 0 79 8 14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 57 34 0 4 4 0 0 91 9 21
2019 PM-MCO-03 57 33 0 0 9 0 0 91 9 10
2018 PM-MCO 39 36 4 8 13 0 0 74 22 59
2018 PM-MCO-02 27 37 7 15 14 0 0 64 29 14
2018 PM-MCO-03 56 44 0 0 0 0 0 100 0 14
2017 PM-MCO 55 28 5 7 4 2 0 84 11 71
2017 PM-MCO-01 63 37 0 0 0 0 0 100 0 11
2017 PM-MCO-02 64 23 0 7 5 0 0 88 12 15
2017 PM-MCO-03 54 26 0 6 6 7 0 86 14 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 29 9 7 2 3 0 81 10 87
2014 PM-MCO-01 28 29 18 12 6 6 0 61 20 17
2014 PM-MCO-02 49 30 7 7 0 7 0 85 8 14
2014 PM-MCO-03 89 11 0 0 0 0 0 100 0 19
2014 PM-MCO-04 51 35 15 0 0 0 0 85 0 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 52 30 4 9 4 0 0 82 14 21
2019 PM-MCO-03 46 34 0 11 9 0 0 80 20 10
2018 PM-MCO 43 32 6 5 14 0 0 75 19 58
2018 PM-MCO-02 23 40 15 7 16 0 0 62 23 13
2018 PM-MCO-03 62 30 7 0 0 0 0 93 0 14
2017 PM-MCO 50 27 11 4 8 0 0 77 13 72
2017 PM-MCO-01 63 29 8 0 0 0 0 92 0 11
2017 PM-MCO-02 59 13 0 23 5 0 0 72 28 15
2017 PM-MCO-03 59 20 8 0 13 0 0 79 13 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 29 11 9 1 1 0 79 10 87
2014 PM-MCO-01 34 23 37 0 0 6 0 61 0 17
2014 PM-MCO-02 61 25 7 7 0 0 0 86 7 14
2014 PM-MCO-03 63 31 0 6 0 0 0 94 6 19
2014 PM-MCO-04 65 14 15 7 0 0 0 79 7 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 87 9 0 0 0 0 4 100 0 21
2019 PM-MCO-03 91 0 0 0 0 0 9 100 0 10
2017 PM-MCO 83 4 4 3 2 0 4 91 5 72
2017 PM-MCO-01 73 10 0 0 0 0 18 100 0 11
2017 PM-MCO-02 92 0 8 0 0 0 0 92 0 15
2017 PM-MCO-03 88 6 5 0 0 0 0 95 0 16
2017 PM-MCO-04 90 0 10 0 0 0 0 90 0 10
2014 PM-MCO 82 10 1 1 1 0 5 96 2 86
2014 PM-MCO-01 82 6 0 0 0 0 11 100 0 17
2014 PM-MCO-02 79 14 0 0 0 0 7 100 0 14
2014 PM-MCO-03 100 0 0 0 0 0 0 100 0 18
2014 PM-MCO-04 65 28 0 7 0 0 0 93 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 55 36 0 5 4 0 0 91 9 21
2019 PM-MCO-03 41 40 0 10 9 0 0 81 19 10
2017 PM-MCO 56 23 6 4 2 4 6 88 6 72
2017 PM-MCO-01 43 48 0 0 0 0 10 100 0 11
2017 PM-MCO-02 60 20 0 13 0 0 8 86 14 15
2017 PM-MCO-03 68 13 0 5 0 7 6 94 6 16
2017 PM-MCO-04 81 9 0 0 0 0 10 100 0 10
2014 PM-MCO 45 25 8 10 2 2 7 78 13 87
2014 PM-MCO-01 28 25 12 12 5 12 6 64 21 17
2014 PM-MCO-02 61 32 0 7 0 0 0 93 7 14
2014 PM-MCO-03 61 23 0 0 0 0 17 100 0 19
2014 PM-MCO-04 60 20 0 13 0 0 8 86 14 14

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 85 4 7 0 4 0 0 89 4 21
2019 PM-MCO-03 77 0 14 0 9 0 0 77 9 10
2018 PM-MCO 48 28 11 10 4 0 0 76 13 59
2018 PM-MCO-02 35 23 22 21 0 0 0 57 21 14
2018 PM-MCO-03 64 29 7 0 0 0 0 93 0 14
2017 PM-MCO 62 20 10 5 3 2 0 83 8 72
2017 PM-MCO-01 81 19 0 0 0 0 0 100 0 11
2017 PM-MCO-02 75 12 8 0 5 0 0 87 5 15
2017 PM-MCO-03 53 27 6 13 0 0 0 81 13 16
2017 PM-MCO-04 71 29 0 0 0 0 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 66 29 0 0 4 0 0 96 4 21
2019 PM-MCO-03 56 34 0 0 9 0 0 91 9 10
2018 PM-MCO 41 29 16 4 10 0 0 70 14 59
2018 PM-MCO-02 35 37 21 7 0 0 0 72 7 14
2018 PM-MCO-03 57 29 14 0 0 0 0 86 0 14
2017 PM-MCO 60 23 6 4 6 1 0 84 10 72
2017 PM-MCO-01 81 19 0 0 0 0 0 100 0 11
2017 PM-MCO-02 72 15 0 0 13 0 0 87 13 15
2017 PM-MCO-03 53 26 8 0 6 6 0 85 7 16
2017 PM-MCO-04 60 40 0 0 0 0 0 100 0 10
2014 PM-MCO 49 28 13 6 4 0 1 78 10 87
2014 PM-MCO-01 45 18 18 13 6 0 0 63 19 17
2014 PM-MCO-02 54 39 7 0 0 0 0 93 0 14
2014 PM-MCO-03 72 28 0 0 0 0 0 100 0 19
2014 PM-MCO-04 51 27 15 0 0 0 8 84 0 14
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 30 40 9 0 9 5 7 80 10 21
2019 PM-MCO-03 18 30 9 0 18 10 14 64 24 10
2018 PM-MCO 23 32 11 10 14 10 0 61 26 60
2018 PM-MCO-02 0 47 13 7 26 6 0 51 35 15
2018 PM-MCO-03 22 45 8 8 18 0 0 67 25 13
2017 PM-MCO 26 29 15 9 10 10 0 62 21 72
2017 PM-MCO-01 37 38 8 6 10 0 0 76 16 11
2017 PM-MCO-02 24 40 0 5 15 15 0 76 24 15
2017 PM-MCO-03 33 31 11 13 5 6 0 69 19 16
2017 PM-MCO-04 20 19 30 0 10 21 0 50 13 10
2014 PM-MCO 30 26 19 10 5 10 0 63 17 87
2014 PM-MCO-01 24 17 19 12 12 15 0 49 29 17
2014 PM-MCO-02 37 30 12 13 0 7 0 73 14 14
2014 PM-MCO-03 63 20 6 0 0 11 0 94 0 19
2014 PM-MCO-04 15 27 43 8 0 7 0 45 8 14

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 22 50 13 0 9 0 7 77 9 21
2019 PM-MCO-03 9 50 9 0 18 0 14 68 21 10
2018 PM-MCO 17 35 17 15 16 0 0 52 31 60
2018 PM-MCO-02 0 48 6 39 7 0 0 48 46 15
2018 PM-MCO-03 7 52 16 9 16 0 0 58 25 13
2017 PM-MCO 25 31 12 9 15 8 0 61 26 72
2017 PM-MCO-01 37 35 18 0 10 0 0 73 10 11
2017 PM-MCO-02 27 33 8 10 15 8 0 64 27 15
2017 PM-MCO-03 33 38 0 13 16 0 0 71 29 16
2017 PM-MCO-04 10 39 11 0 19 21 0 62 24 10
2014 PM-MCO 25 26 29 14 4 3 0 53 18 87
2014 PM-MCO-01 24 17 24 12 6 15 0 49 22 17
2014 PM-MCO-02 27 35 25 13 0 0 0 62 13 14
2014 PM-MCO-03 49 39 11 0 0 0 0 89 0 19
2014 PM-MCO-04 22 8 28 43 0 0 0 30 43 14

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 23 38 9 15 9 5 0 64 26 20
2018 PM-MCO 13 33 18 15 19 2 0 47 35 60
2018 PM-MCO-02 0 46 13 21 20 0 0 46 41 15
2018 PM-MCO-03 7 37 25 15 16 0 0 43 32 13
2017 PM-MCO 20 33 13 11 17 5 1 56 30 72
2017 PM-MCO-01 37 27 26 0 10 0 0 65 10 11
2017 PM-MCO-02 15 31 8 18 20 8 0 50 41 15
2017 PM-MCO-03 19 52 0 7 22 0 0 71 29 16
2017 PM-MCO-04 21 20 19 0 19 21 0 51 24 10
2014 PM-MCO 17 25 25 19 6 8 0 46 27 87
2014 PM-MCO-01 23 17 18 25 0 16 0 49 30 17
2014 PM-MCO-02 21 27 39 6 0 7 0 52 6 14
2014 PM-MCO-03 32 45 11 6 0 6 0 82 6 19
2014 PM-MCO-04 8 15 14 49 15 0 0 23 63 14

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 23 23 30 5 14 5 0 48 20 20
2018 PM-MCO 11 36 17 20 16 0 0 47 36 60
2018 PM-MCO-02 6 33 27 20 14 0 0 40 34 15
2018 PM-MCO-03 7 45 16 16 15 0 0 52 32 13
2017 PM-MCO 19 25 25 12 13 7 0 47 27 72
2017 PM-MCO-01 37 19 24 10 10 0 0 56 19 11
2017 PM-MCO-02 8 31 23 10 20 8 0 42 33 15
2017 PM-MCO-03 26 25 30 6 13 0 0 51 19 16
2017 PM-MCO-04 10 21 38 0 10 21 0 39 13 10
2014 PM-MCO 18 34 12 23 7 6 1 56 32 87
2014 PM-MCO-01 19 17 18 12 17 16 0 43 35 17
2014 PM-MCO-02 16 44 7 18 0 7 7 70 21 14
2014 PM-MCO-03 38 51 0 11 0 0 0 89 11 19
2014 PM-MCO-04 15 14 20 35 15 0 0 30 50 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 60 9 9 0 0 10 11 88 0 21
2019 PM-MCO-03 47 11 19 0 0 0 23 75 0 10
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 39 34 9 14 4 0 0 73 18 21
2019 PM-MCO-03 18 43 10 20 9 0 0 61 29 10
2018 PM-MCO 23 37 18 9 12 2 0 61 21 61
2018 PM-MCO-02 15 33 32 7 14 0 0 47 21 15
2018 PM-MCO-03 15 55 0 14 15 0 0 71 29 14
2017 PM-MCO 22 46 7 16 8 0 0 69 24 71
2017 PM-MCO-01 31 58 0 0 11 0 0 89 11 10
2017 PM-MCO-02 34 25 8 18 15 0 0 59 33 15
2017 PM-MCO-03 25 30 19 20 6 0 0 55 26 16
2017 PM-MCO-04 19 61 10 10 0 0 0 80 10 10
2014 PM-MCO 22 44 21 8 3 2 0 67 12 87
2014 PM-MCO-01 12 65 6 0 11 6 0 82 12 17
2014 PM-MCO-02 28 39 27 6 0 0 0 67 6 14
2014 PM-MCO-03 41 37 11 11 0 0 0 77 11 19
2014 PM-MCO-04 8 49 35 8 0 0 0 57 8 14

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 11 42 20 22 4 0 0 53 27 21
2019 PM-MCO-03 0 38 33 20 9 0 0 38 29 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 45 37 13 0 4 0 0 82 4 21
2019 PM-MCO-03 32 49 10 0 9 0 0 81 9 10
2018 PM-MCO 32 24 16 13 13 2 0 57 27 61
2018 PM-MCO-02 27 21 19 20 14 0 0 48 33 15
2018 PM-MCO-03 28 27 7 22 15 0 0 55 38 14
2017 PM-MCO 38 29 12 3 12 4 2 71 15 72
2017 PM-MCO-01 44 19 8 0 19 0 10 70 21 11
2017 PM-MCO-02 25 31 20 0 15 8 0 61 17 15
2017 PM-MCO-03 38 32 13 5 11 0 0 70 17 16
2017 PM-MCO-04 49 10 30 11 0 0 0 59 11 10
2014 PM-MCO 46 32 14 5 1 1 1 80 6 86
2014 PM-MCO-01 33 30 25 6 0 6 0 67 7 17
2014 PM-MCO-02 50 37 7 6 0 0 0 87 6 14
2014 PM-MCO-03 69 16 10 0 0 0 6 90 0 19
2014 PM-MCO-04 36 35 21 8 0 0 0 71 8 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 39 36 16 0 4 4 0 79 5 21
2019 PM-MCO-03 9 48 33 0 9 0 0 57 9 10
2018 PM-MCO 19 34 23 9 12 2 0 54 22 61
2018 PM-MCO-02 7 26 46 7 13 0 0 34 20 15
2018 PM-MCO-03 21 35 7 21 16 0 0 56 37 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 29 17 4 9 17 13 11 60 35 21
2019 PM-MCO-03 0 21 0 19 27 18 14 31 69 10
2018 PM-MCO 13 15 26 11 25 8 2 31 40 61
2018 PM-MCO-02 0 27 20 7 39 6 0 29 49 15
2018 PM-MCO-03 13 15 28 13 16 7 7 32 34 14
2017 PM-MCO 18 8 18 19 16 17 2 33 44 72
2017 PM-MCO-01 9 9 6 29 10 37 0 29 61 11
2017 PM-MCO-02 15 8 23 0 28 21 5 31 38 15
2017 PM-MCO-03 31 13 15 19 16 0 6 47 37 16
2017 PM-MCO-04 20 0 29 11 21 19 0 24 40 10
2014 PM-MCO 17 18 20 12 14 9 9 43 32 87
2014 PM-MCO-01 17 18 17 11 24 12 0 40 40 17
2014 PM-MCO-02 16 44 7 13 0 20 0 75 16 14
2014 PM-MCO-03 14 16 11 6 4 6 44 58 19 19
2014 PM-MCO-04 22 0 50 20 8 0 0 22 28 14

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 28 38 19 4 4 0 7 71 9 21
2019 PM-MCO-03 27 30 19 0 9 0 14 67 11 10
2018 PM-MCO 16 34 19 6 19 6 0 53 26 59
2018 PM-MCO-02 6 48 12 6 27 0 0 54 34 15
2018 PM-MCO-03 21 43 20 8 7 0 0 64 15 14
2017 PM-MCO 26 35 11 11 12 4 0 64 25 71
2017 PM-MCO-01 47 6 8 19 10 10 0 59 32 11
2017 PM-MCO-02 18 48 6 5 23 0 0 66 28 15
2017 PM-MCO-03 30 39 5 20 6 0 0 68 26 16
2014 PM-MCO 24 21 17 19 11 4 3 49 33 87
2014 PM-MCO-01 23 0 23 18 23 12 0 27 47 17
2014 PM-MCO-02 37 18 20 25 0 0 0 55 25 14
2014 PM-MCO-03 30 37 0 11 6 6 11 80 20 19
2014 PM-MCO-04 22 13 22 28 14 0 0 35 43 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 24 25 23 0 17 4 7 55 20 21
2019 PM-MCO-03 18 30 10 0 27 0 14 57 32 10
2018 PM-MCO 17 25 22 14 14 2 7 45 31 61
2018 PM-MCO-02 13 34 26 7 20 0 0 46 28 15
2018 PM-MCO-03 16 27 21 22 0 0 13 50 26 14
2017 PM-MCO 17 31 5 18 14 9 6 56 38 72
2017 PM-MCO-01 37 34 0 10 10 10 0 79 21 11
2017 PM-MCO-02 13 33 0 34 20 0 0 46 54 15
2017 PM-MCO-03 12 25 0 18 13 13 19 55 45 16
2017 PM-MCO-04 11 40 28 0 10 0 10 57 11 10
2014 PM-MCO 21 15 16 22 16 4 5 40 42 87
2014 PM-MCO-01 23 6 13 29 29 0 0 29 58 17
2014 PM-MCO-02 32 25 12 11 13 7 0 61 26 14
2014 PM-MCO-03 21 14 11 23 4 6 21 48 37 19
2014 PM-MCO-04 22 13 20 22 22 0 0 35 44 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 45 31 9 5 4 0 7 81 10 21
2019 PM-MCO-03 39 38 0 0 9 0 14 89 11 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 52 4 9 0 9 9 18 76 12 21
2019 PM-MCO-03 30 0 9 0 18 18 24 53 32 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 63 13 9 0 9 0 7 81 9 21
2019 PM-MCO-03 41 27 0 0 18 0 14 79 21 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 63 9 8 0 9 4 7 81 10 21
2019 PM-MCO-03 50 18 0 0 18 0 14 79 21 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 48 13 7 9 13 0 11 68 24 21
2019 PM-MCO-03 41 18 0 9 18 0 14 68 32 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 76 8 4 0 0 0 11 95 0 21
2019 PM-MCO-03 77 0 9 0 0 0 14 89 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 85 0 0 0 4 0 11 95 5 21
2019 PM-MCO-03 77 0 0 0 9 0 14 89 11 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 76 9 4 0 0 0 11 95 0 21
2019 PM-MCO-03 68 9 9 0 0 0 14 89 0 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 24 43 20 9 4 0 0 67 13 21
2019 PM-MCO-03 18 53 11 9 9 0 0 71 18 10
2018 PM-MCO 16 31 36 4 14 0 0 46 18 61
2018 PM-MCO-02 6 28 39 7 20 0 0 35 27 15
2018 PM-MCO-03 30 34 29 7 0 0 0 63 7 14
2017 PM-MCO 22 35 13 11 12 8 0 62 25 71
2017 PM-MCO-01 28 19 43 0 10 0 0 47 10 11
2017 PM-MCO-02 19 21 12 18 23 8 0 43 44 15
2017 PM-MCO-03 25 47 0 14 6 7 0 78 22 16
2017 PM-MCO-04 30 60 0 0 0 10 0 100 0 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 48 39 4 0 4 4 0 91 5 21
2019 PM-MCO-03 28 53 0 0 9 9 0 90 10 10
2018 PM-MCO 25 37 16 13 5 2 2 64 19 60
2018 PM-MCO-02 13 54 13 14 7 0 0 66 21 15
2018 PM-MCO-03 36 28 7 22 0 0 7 69 23 14
2017 PM-MCO 42 34 9 5 6 3 0 79 12 72
2017 PM-MCO-01 57 16 18 0 10 0 0 73 10 11
2017 PM-MCO-02 48 33 5 5 8 0 0 82 13 15
2017 PM-MCO-03 38 39 12 5 6 0 0 76 12 16
2017 PM-MCO-04 51 29 10 0 0 10 0 89 0 10
2014 PM-MCO 41 35 13 7 4 0 0 76 11 86
2014 PM-MCO-01 45 24 13 12 6 0 0 69 18 17
2014 PM-MCO-02 54 39 0 8 0 0 0 92 8 13
2014 PM-MCO-03 35 53 6 6 0 0 0 89 6 19
2014 PM-MCO-04 37 26 29 8 0 0 0 63 8 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 45 31 20 0 4 0 0 76 4 21
2019 PM-MCO-03 28 30 32 0 9 0 0 59 9 10
2018 PM-MCO 27 29 16 15 5 5 2 61 22 60
2018 PM-MCO-02 31 28 12 15 7 6 0 64 23 15
2018 PM-MCO-03 30 13 14 28 0 8 7 50 33 14
2017 PM-MCO 38 28 18 2 6 8 0 71 9 72
2017 PM-MCO-01 37 35 18 0 10 0 0 73 10 11
2017 PM-MCO-02 45 15 20 5 7 8 0 65 13 15
2017 PM-MCO-03 38 17 39 0 6 0 0 54 6 16
2017 PM-MCO-04 61 39 0 0 0 0 0 100 0 10
2014 PM-MCO 39 31 19 6 1 4 0 73 8 87
2014 PM-MCO-01 45 37 18 0 0 0 0 82 0 17
2014 PM-MCO-02 44 29 7 14 0 5 0 78 15 14
2014 PM-MCO-03 39 27 23 0 0 11 0 75 0 19
2014 PM-MCO-04 30 35 21 8 0 7 0 69 8 14

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 58 25 13 0 4 0 0 83 4 21
2019 PM-MCO-03 39 33 18 0 9 0 0 73 9 10
2018 PM-MCO 32 37 15 7 9 0 0 70 15 60
2018 PM-MCO-02 14 54 13 0 20 0 0 68 20 15
2018 PM-MCO-03 28 35 15 22 0 0 0 62 22 14
2017 PM-MCO 43 36 12 4 5 0 0 79 9 71
2017 PM-MCO-01 63 18 10 0 10 0 0 81 10 11
2017 PM-MCO-02 55 27 5 5 8 0 0 82 13 15
2017 PM-MCO-03 43 39 11 6 0 0 0 83 6 16
2014 PM-MCO 51 24 14 8 1 1 0 76 10 87
2014 PM-MCO-01 45 24 6 18 0 6 0 74 19 17
2014 PM-MCO-02 62 18 20 0 0 0 0 80 0 14
2014 PM-MCO-03 73 27 0 0 0 0 0 100 0 19
2014 PM-MCO-04 37 26 30 7 0 0 0 63 7 14

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 34 39 9 13 4 0 0 73 17 21
2019 PM-MCO-03 30 23 11 27 9 0 0 53 37 10
2018 PM-MCO 26 27 22 13 11 2 0 54 24 60
2018 PM-MCO-02 14 34 26 7 14 6 0 50 22 15
2018 PM-MCO-03 28 28 15 22 7 0 0 56 29 14
2017 PM-MCO 35 33 13 11 6 2 0 69 18 72
2017 PM-MCO-01 47 34 10 0 10 0 0 81 10 11
2017 PM-MCO-02 34 36 10 12 8 0 0 70 20 15
2017 PM-MCO-03 38 38 12 6 6 0 0 76 13 16
2017 PM-MCO-04 31 29 40 0 0 0 0 60 0 10
2014 PM-MCO 31 28 18 15 8 0 0 59 23 87
2014 PM-MCO-01 23 23 25 11 18 0 0 46 29 17
2014 PM-MCO-02 55 12 18 14 0 0 0 67 14 14
2014 PM-MCO-03 47 42 6 6 0 0 0 89 6 19
2014 PM-MCO-04 22 15 27 37 0 0 0 37 37 14

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 29 49 14 4 4 0 0 78 9 21
2019 PM-MCO-03 19 43 20 9 9 0 0 62 18 10
2018 PM-MCO 25 39 12 12 13 0 0 63 24 60
2018 PM-MCO-02 14 47 12 13 14 0 0 61 27 15
2018 PM-MCO-03 21 48 8 15 7 0 0 70 22 14
2017 PM-MCO 38 29 16 12 5 0 0 68 17 71
2017 PM-MCO-01 52 20 28 0 0 0 0 72 0 10
2017 PM-MCO-02 34 33 8 18 8 0 0 67 25 15
2017 PM-MCO-03 38 32 18 6 6 0 0 69 13 16
2017 PM-MCO-04 51 39 10 0 0 0 0 90 0 10
2014 PM-MCO 32 26 25 13 5 0 0 57 18 87
2014 PM-MCO-01 23 37 17 10 12 0 0 60 23 17
2014 PM-MCO-02 55 12 27 5 0 0 0 67 5 14
2014 PM-MCO-03 51 27 17 6 0 0 0 77 6 19
2014 PM-MCO-04 22 15 28 36 0 0 0 37 36 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 44 20 22 9 4 0 0 64 14 21
2019 PM-MCO-03 42 0 29 20 9 0 0 42 29 10
2018 PM-MCO 27 24 15 13 18 2 1 52 33 60
2018 PM-MCO-02 20 20 20 20 20 0 0 40 40 15
2018 PM-MCO-03 23 34 13 8 15 0 6 61 25 14
2017 PM-MCO 37 24 16 14 6 3 0 64 20 72
2017 PM-MCO-01 46 10 16 10 19 0 0 55 29 11
2017 PM-MCO-02 39 33 8 12 8 0 0 72 20 15
2017 PM-MCO-03 31 27 17 19 6 0 0 58 25 16
2017 PM-MCO-04 61 9 30 0 0 0 0 70 0 10
2014 PM-MCO 36 22 13 14 13 1 2 60 27 87
2014 PM-MCO-01 17 19 6 23 29 6 0 38 55 17
2014 PM-MCO-02 54 25 21 0 0 0 0 79 0 14
2014 PM-MCO-03 66 22 0 0 6 0 6 94 6 19
2014 PM-MCO-04 37 7 28 28 0 0 0 44 28 14
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 PM-MCO 14 49 37 21
2019 PM-MCO-03 11 38 51 10
2018 PM-MCO 27 45 28 61
2018 PM-MCO-02 26 34 40 15
2018 PM-MCO-03 20 56 23 14
2017 PM-MCO 33 38 29 72
2017 PM-MCO-01 34 47 19 11
2017 PM-MCO-02 43 39 18 15
2017 PM-MCO-03 21 54 24 16
2017 PM-MCO-04 31 30 39 10
2014 PM-MCO 28 46 26 87
2014 PM-MCO-01 24 36 40 17
2014 PM-MCO-02 19 55 26 14
2014 PM-MCO-03 20 65 16 19
2014 PM-MCO-04 42 43 15 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 43 29 0 0 4 0 24 94 6 21
2019 PM-MCO-03 82 9 0 0 0 0 9 100 0 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 58 9 0 0 4 4 24 94 6 21
2019 PM-MCO-03 82 0 0 0 9 0 9 90 10 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 11 9 13 5 17 24 20 35 41 21
2019 PM-MCO-03 0 9 11 11 37 33 0 14 70 10
2018 PM-MCO 13 10 19 10 22 18 7 31 43 60
2018 PM-MCO-02 7 14 19 6 27 27 0 29 46 15
2018 PM-MCO-03 0 0 34 6 23 22 14 0 47 14
2017 PM-MCO 17 10 16 6 7 34 10 48 23 72
2017 PM-MCO-01 9 19 8 10 0 28 26 61 21 11
2017 PM-MCO-02 21 8 15 10 8 33 5 47 29 15
2017 PM-MCO-03 25 0 15 9 6 32 13 45 28 16
2017 PM-MCO-04 10 20 20 0 10 31 10 50 17 10
2014 PM-MCO 20 10 30 4 6 24 6 42 14 87
2014 PM-MCO-01 23 0 37 0 6 34 0 35 9 17
2014 PM-MCO-02 32 11 32 7 0 18 0 52 9 14
2014 PM-MCO-03 24 11 11 0 0 37 17 76 0 19
2014 PM-MCO-04 22 6 36 7 0 14 14 39 10 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 27 42 8 5 17 0 0 69 22 21
2019 PM-MCO-03 0 53 0 11 37 0 0 53 47 10
2018 PM-MCO 24 17 18 8 18 15 0 49 31 59
2018 PM-MCO-02 7 40 13 0 27 13 0 54 31 15
2018 PM-MCO-03 21 7 26 6 23 15 0 34 35 14
2017 PM-MCO 21 35 14 3 7 17 2 69 14 72
2017 PM-MCO-01 19 47 18 0 0 10 6 79 0 11
2017 PM-MCO-02 29 38 5 12 8 7 0 73 22 15
2017 PM-MCO-03 31 6 27 5 6 18 6 50 15 16
2017 PM-MCO-04 10 40 9 0 10 31 0 73 14 10
2014 PM-MCO 26 25 26 7 1 14 1 60 9 87
2014 PM-MCO-01 29 13 31 12 0 15 0 49 14 17
2014 PM-MCO-02 32 37 20 0 0 11 0 78 0 14
2014 PM-MCO-03 34 28 23 0 0 16 0 73 0 19
2014 PM-MCO-04 21 36 13 7 0 14 8 74 9 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 11 13 18 5 4 24 25 47 18 21
2019 PM-MCO-03 0 9 29 11 9 42 0 16 34 10
2018 PM-MCO 11 14 26 4 10 26 9 40 21 61
2018 PM-MCO-02 7 20 19 0 21 33 0 41 31 15
2018 PM-MCO-03 0 0 49 6 0 30 14 0 12 14
2017 PM-MCO 14 17 19 3 0 36 11 58 7 72
2017 PM-MCO-01 9 27 10 0 0 38 16 79 0 11
2017 PM-MCO-02 28 15 15 12 0 29 0 61 17 15
2017 PM-MCO-03 12 12 20 5 0 38 13 50 10 16
2017 PM-MCO-04 10 20 29 0 0 21 20 50 0 10
2014 PM-MCO 15 13 24 6 2 27 11 47 14 87
2014 PM-MCO-01 23 0 18 0 12 40 6 43 23 17
2014 PM-MCO-02 32 20 12 14 0 17 5 66 18 14
2014 PM-MCO-03 20 21 11 0 0 37 11 78 0 19
2014 PM-MCO-04 0 15 41 0 0 22 22 26 0 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 27 31 24 5 4 9 0 64 10 21
2019 PM-MCO-03 0 29 32 11 9 19 0 36 25 10
2018 PM-MCO 25 17 25 3 11 19 0 52 17 60
2018 PM-MCO-02 8 29 21 0 22 20 0 46 28 14
2018 PM-MCO-03 21 7 42 6 8 15 0 34 17 14
2017 PM-MCO 24 39 14 2 0 19 1 79 3 72
2017 PM-MCO-01 29 55 10 0 0 0 6 90 0 11
2017 PM-MCO-02 42 31 8 12 0 7 0 78 13 15
2017 PM-MCO-03 19 30 27 0 0 25 0 65 0 16
2017 PM-MCO-04 20 40 9 0 0 31 0 87 0 10
2014 PM-MCO 28 27 17 4 2 20 1 70 8 86
2014 PM-MCO-01 29 13 18 0 6 34 0 63 9 17
2014 PM-MCO-02 44 25 12 7 0 11 0 78 8 14
2014 PM-MCO-03 35 27 11 0 0 27 0 85 0 19
2014 PM-MCO-04 14 37 27 0 0 14 8 65 0 14
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 22 24 25 13 15 0 0 46 28 21
2019 PM-MCO-03 28 20 33 9 9 0 0 48 18 10
2018 PM-MCO 22 25 16 13 25 0 0 46 38 61
2018 PM-MCO-02 28 7 13 13 40 0 0 35 52 15
2018 PM-MCO-03 8 43 13 15 21 0 0 51 36 14
2017 PM-MCO 31 19 13 17 19 0 0 51 36 72
2017 PM-MCO-01 18 43 0 19 19 0 0 62 38 11
2017 PM-MCO-02 39 0 15 15 30 0 0 39 46 15
2017 PM-MCO-03 30 25 26 13 7 0 0 55 20 16
2017 PM-MCO-04 39 9 10 21 21 0 0 48 42 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 39 22 13 16 10 0 0 61 26 21
2019 PM-MCO-03 41 19 18 11 11 0 0 60 21 10
2018 PM-MCO 20 27 26 12 14 0 0 47 27 60
2018 PM-MCO-02 20 21 33 7 19 0 0 41 26 15
2018 PM-MCO-03 22 14 37 21 6 0 0 37 27 14
2017 PM-MCO 32 17 18 21 13 0 0 49 33 72
2017 PM-MCO-01 42 10 19 10 19 0 0 52 29 11
2017 PM-MCO-02 18 28 26 13 15 0 0 46 28 15
2017 PM-MCO-03 56 13 11 13 6 0 0 69 20 16
2017 PM-MCO-04 48 21 10 21 0 0 0 69 21 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 38 23 10 5 10 0 14 71 18 20
2018 PM-MCO 30 26 23 8 12 0 2 57 20 61
2018 PM-MCO-02 34 27 20 0 19 0 0 61 19 15
2018 PM-MCO-03 29 15 42 6 0 0 7 48 7 14
2017 PM-MCO 39 15 19 11 15 0 0 54 26 70
2017 PM-MCO-01 52 10 19 0 19 0 0 62 19 11
2017 PM-MCO-02 36 28 8 14 15 0 0 63 29 15
2017 PM-MCO-03 62 15 7 10 6 0 0 77 16 16
2017 PM-MCO-04 39 11 30 10 10 0 0 50 20 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 45 18 9 0 15 0 13 73 17 21
2019 PM-MCO-03 27 28 9 0 21 0 14 65 25 10
2018 PM-MCO 26 31 17 12 11 0 3 59 24 61
2018 PM-MCO-02 20 42 13 12 13 0 0 62 25 15
2018 PM-MCO-03 15 36 14 14 6 0 14 60 24 14
2017 PM-MCO 34 17 15 8 20 3 3 54 31 71
2017 PM-MCO-01 44 18 10 10 10 10 0 68 21 11
2017 PM-MCO-02 18 18 38 6 20 0 0 36 26 15
2017 PM-MCO-03 57 8 0 6 15 7 7 75 25 15
2017 PM-MCO-04 40 21 10 9 11 0 10 67 22 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 41 13 13 0 20 0 13 63 22 21
2019 PM-MCO-03 27 19 9 0 30 0 14 54 35 10
2018 PM-MCO 37 27 21 0 9 0 5 68 10 61
2018 PM-MCO-02 47 27 14 0 13 0 0 74 13 15
2018 PM-MCO-03 22 20 37 0 6 0 14 50 7 14
2017 PM-MCO 50 18 18 3 2 0 9 75 5 72
2017 PM-MCO-01 62 10 10 0 0 0 19 88 0 11
2017 PM-MCO-02 61 27 8 0 5 0 0 87 5 15
2017 PM-MCO-03 58 6 17 5 0 0 13 74 6 16
2017 PM-MCO-04 59 10 21 0 0 0 10 77 0 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 28 33 9 10 20 0 0 60 30 20
2018 PM-MCO 22 32 28 7 11 0 0 54 18 60
2018 PM-MCO-02 20 35 26 6 14 0 0 55 19 15
2018 PM-MCO-03 7 28 44 8 13 0 0 35 21 14
2017 PM-MCO 32 28 18 12 9 0 0 60 21 72
2017 PM-MCO-01 44 27 19 10 0 0 0 71 10 11
2017 PM-MCO-02 12 26 25 15 21 0 0 39 36 15
2017 PM-MCO-03 49 25 20 0 6 0 0 74 6 16
2017 PM-MCO-04 49 41 11 0 0 0 0 89 0 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 39 29 18 4 9 0 0 68 14 21
2019 PM-MCO-03 18 42 20 0 20 0 0 60 20 10
2018 PM-MCO 25 38 13 8 11 3 2 66 20 61
2018 PM-MCO-02 28 20 6 19 15 12 0 54 38 15
2018 PM-MCO-03 30 35 20 7 0 0 7 70 8 14
2017 PM-MCO 34 28 21 12 6 0 0 61 18 72
2017 PM-MCO-01 18 46 10 26 0 0 0 65 26 11
2017 PM-MCO-02 29 20 23 20 8 0 0 49 28 15
2017 PM-MCO-03 49 25 13 0 13 0 0 74 13 16
2017 PM-MCO-04 51 38 11 0 0 0 0 89 0 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 46 31 14 0 9 0 0 77 9 21
2019 PM-MCO-03 33 38 9 0 20 0 0 71 20 10
2018 PM-MCO 29 27 17 8 14 2 4 59 23 61
2018 PM-MCO-02 34 15 13 12 20 6 0 52 34 15
2018 PM-MCO-03 38 22 27 7 0 0 7 64 8 14
2017 PM-MCO 30 22 27 10 9 0 2 53 19 72
2017 PM-MCO-01 28 19 47 0 0 0 6 50 0 11
2017 PM-MCO-02 25 25 34 8 8 0 0 51 15 15
2017 PM-MCO-03 38 18 13 12 13 0 6 60 26 16
2017 PM-MCO-04 61 19 20 0 0 0 0 80 0 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 45 32 14 0 9 0 0 77 9 21
2019 PM-MCO-03 32 39 9 0 20 0 0 71 20 10
2018 PM-MCO 35 23 18 5 17 2 0 59 23 61
2018 PM-MCO-02 34 7 20 6 26 6 0 44 34 15
2018 PM-MCO-03 45 19 28 0 7 0 0 64 7 14
2017 PM-MCO 39 22 21 11 7 0 0 60 19 71
2017 PM-MCO-01 47 27 10 6 10 0 0 74 16 11
2017 PM-MCO-02 35 16 24 17 8 0 0 51 25 14
2017 PM-MCO-03 49 18 13 7 13 0 0 67 20 16
2017 PM-MCO-04 49 31 9 11 0 0 0 80 11 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 57 16 14 9 4 0 0 73 13 21
2019 PM-MCO-03 38 24 11 18 9 0 0 62 27 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 59 22 9 0 9 0 0 81 9 21
2019 PM-MCO-03 51 29 0 0 20 0 0 80 20 10
2018 PM-MCO 30 27 25 6 11 2 0 57 18 61
2018 PM-MCO-02 28 14 27 6 19 6 0 44 27 15
2018 PM-MCO-03 30 34 30 6 0 0 0 64 6 14
2017 PM-MCO 40 22 17 6 13 0 2 63 20 72
2017 PM-MCO-01 63 8 10 0 19 0 0 71 19 11
2017 PM-MCO-02 28 21 8 12 31 0 0 49 43 15
2017 PM-MCO-03 55 20 19 0 6 0 0 75 6 16
2017 PM-MCO-04 39 41 21 0 0 0 0 79 0 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 76 4 14 0 5 0 0 80 5 21
2019 PM-MCO-03 70 0 30 0 0 0 0 70 0 10
2018 PM-MCO 52 19 15 6 6 2 0 72 13 60
2018 PM-MCO-02 40 20 26 0 6 6 0 65 7 15
2018 PM-MCO-03 52 22 7 18 0 0 0 74 18 14
2017 PM-MCO 55 24 12 6 3 0 1 79 9 71
2017 PM-MCO-01 34 27 38 0 0 0 0 62 0 11
2017 PM-MCO-02 49 45 0 0 0 0 6 100 0 15
2017 PM-MCO-03 74 21 5 0 0 0 0 95 0 16

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 83 4 4 0 4 0 4 91 5 21
2019 PM-MCO-03 82 9 9 0 0 0 0 91 0 10
2018 PM-MCO 63 9 13 5 5 2 3 76 10 61
2018 PM-MCO-02 41 6 33 6 7 6 0 50 15 15
2018 PM-MCO-03 80 0 7 0 0 0 13 92 0 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 69 18 9 0 4 0 0 87 4 21
2019 PM-MCO-03 44 29 18 0 9 0 0 73 9 10
2018 PM-MCO 51 14 10 9 10 2 5 70 20 60
2018 PM-MCO-02 43 8 21 7 14 7 0 55 22 14
2018 PM-MCO-03 50 7 6 23 0 0 13 66 27 14
2017 PM-MCO 74 14 5 2 3 0 1 90 5 72
2017 PM-MCO-01 53 37 0 0 10 0 0 90 10 11
2017 PM-MCO-02 79 13 8 0 0 0 0 92 0 15
2017 PM-MCO-03 68 8 11 0 6 0 6 81 7 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 60 13 18 9 0 0 0 73 9 21
2019 PM-MCO-03 62 0 19 18 0 0 0 62 18 10
2018 PM-MCO 47 20 16 6 7 0 3 69 14 61
2018 PM-MCO-02 45 14 27 0 7 0 6 63 8 15
2018 PM-MCO-03 43 20 7 15 8 0 7 68 24 14
2017 PM-MCO 60 18 12 4 3 0 3 80 7 71
2017 PM-MCO-01 47 26 18 0 10 0 0 73 10 11
2017 PM-MCO-02 56 19 18 8 0 0 0 75 8 15
2017 PM-MCO-03 67 20 0 0 6 0 6 93 7 16
2017 PM-MCO-04 90 0 10 0 0 0 0 90 0 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 78 9 4 4 4 0 0 87 9 21
2019 PM-MCO-03 73 0 9 9 9 0 0 73 18 10
2018 PM-MCO 51 20 11 7 9 0 3 73 16 61
2018 PM-MCO-02 47 7 20 12 7 0 6 58 21 15
2018 PM-MCO-03 72 21 0 0 0 0 7 100 0 14
2017 PM-MCO 69 13 5 5 6 0 1 83 12 71
2017 PM-MCO-01 69 20 0 0 10 0 0 90 10 10
2017 PM-MCO-02 59 21 8 12 0 0 0 80 12 15
2017 PM-MCO-03 68 14 5 0 6 0 6 88 7 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 62 4 0 0 0 0 34 100 0 21
2019 PM-MCO-03 29 9 0 0 0 0 62 100 0 10
2018 PM-MCO 56 8 7 2 2 0 26 86 5 59
2018 PM-MCO-02 45 7 14 6 0 0 27 72 9 15
2018 PM-MCO-03 60 0 8 0 0 0 32 89 0 13
2017 PM-MCO 62 8 0 3 1 0 26 94 6 72
2017 PM-MCO-01 57 10 0 10 0 0 24 87 13 11
2017 PM-MCO-02 56 11 0 0 0 0 33 100 0 15
2017 PM-MCO-03 61 8 0 0 6 0 24 92 8 16
2017 PM-MCO-04 100 0 0 0 0 0 0 100 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 57 20 20 4 0 0 0 76 4 21
2019 PM-MCO-03 59 41 0 0 0 0 0 100 0 10
2018 PM-MCO 47 26 10 4 5 0 7 79 10 61
2018 PM-MCO-02 48 19 14 6 0 0 14 77 7 15
2018 PM-MCO-03 33 30 16 6 7 0 7 68 14 14
2017 PM-MCO 68 17 5 6 0 0 4 88 6 72
2017 PM-MCO-01 63 27 0 10 0 0 0 90 10 11
2017 PM-MCO-02 69 18 5 8 0 0 0 87 8 15
2017 PM-MCO-03 52 21 6 8 0 0 13 83 9 16
2017 PM-MCO-04 70 11 10 9 0 0 0 81 9 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 84 9 0 0 0 0 7 100 0 21
2019 PM-MCO-03 76 11 0 0 0 0 14 100 0 10
2018 PM-MCO 65 16 9 3 4 0 3 84 7 61
2018 PM-MCO-02 80 6 7 0 0 0 6 92 0 15
2018 PM-MCO-03 65 13 15 0 0 0 7 84 0 14
2017 PM-MCO 61 15 9 7 5 0 4 78 12 72
2017 PM-MCO-01 9 29 37 0 19 0 6 40 20 11
2017 PM-MCO-02 77 15 0 8 0 0 0 92 8 15
2017 PM-MCO-03 66 14 8 6 0 0 6 85 6 16
2017 PM-MCO-04 89 0 0 11 0 0 0 89 11 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 72 14 9 0 4 0 0 87 4 21
2019 PM-MCO-03 70 21 9 0 0 0 0 91 0 10
2018 PM-MCO 45 30 10 8 5 0 3 77 13 61
2018 PM-MCO-02 35 40 7 0 12 0 6 79 13 15
2018 PM-MCO-03 43 27 16 6 0 0 7 76 7 14
2017 PM-MCO 54 29 8 4 3 1 0 84 7 72
2017 PM-MCO-01 35 37 10 18 0 0 0 72 18 11
2017 PM-MCO-02 43 42 7 0 8 0 0 85 8 15
2017 PM-MCO-03 74 15 5 0 0 6 0 95 0 16
2017 PM-MCO-04 80 20 0 0 0 0 0 100 0 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 24 42 20 10 4 0 0 65 14 21
2019 PM-MCO-03 9 51 20 11 9 0 0 60 20 10
2018 PM-MCO 8 31 38 14 9 0 0 39 23 61
2018 PM-MCO-02 15 19 47 6 12 0 0 34 19 15
2018 PM-MCO-03 7 37 43 13 0 0 0 44 13 14
2017 PM-MCO 13 33 31 14 9 0 0 46 23 72
2017 PM-MCO-01 0 43 38 19 0 0 0 43 19 11
2017 PM-MCO-02 18 15 45 8 13 0 0 34 21 15
2017 PM-MCO-03 19 55 6 13 6 0 0 74 20 16
2017 PM-MCO-04 29 31 30 11 0 0 0 59 11 10

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 4 5 58 17 15 0 0 33 9 21
2019 PM-MCO-03 9 11 61 19 0 0 0 19 20 10
2018 PM-MCO 9 20 49 17 5 0 0 22 29 60
2018 PM-MCO-02 15 13 57 16 0 0 0 16 28 14
2018 PM-MCO-03 0 14 49 30 7 0 0 37 14 14
2017 PM-MCO 5 24 45 16 10 0 0 26 29 72
2017 PM-MCO-01 10 19 47 16 8 0 0 24 29 11
2017 PM-MCO-02 13 23 35 29 0 0 0 29 36 15
2017 PM-MCO-03 0 21 42 19 19 0 0 38 21 16
2017 PM-MCO-04 0 10 61 19 10 0 0 29 10 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 51 27 14 9 0 0 0 78 9 21
2019 PM-MCO-03 32 39 20 9 0 0 0 71 9 10
2018 PM-MCO 23 40 12 12 13 0 0 63 25 61
2018 PM-MCO-02 6 48 19 13 14 0 0 54 27 15
2018 PM-MCO-03 23 51 12 7 6 0 0 74 14 14
2017 PM-MCO 31 38 10 11 7 3 0 71 19 72
2017 PM-MCO-01 29 34 18 10 10 0 0 63 19 11
2017 PM-MCO-02 45 40 8 0 8 0 0 85 8 15
2017 PM-MCO-03 44 31 10 8 6 0 0 75 14 16
2017 PM-MCO-04 28 51 0 11 0 10 0 88 12 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 41 32 9 14 4 0 0 73 18 21
2019 PM-MCO-03 23 39 0 29 9 0 0 62 38 10
2018 PM-MCO 18 33 18 13 17 2 0 52 31 61
2018 PM-MCO-02 7 28 19 20 20 6 0 38 42 15
2018 PM-MCO-03 15 51 12 14 8 0 0 66 22 14
2017 PM-MCO 25 43 10 10 10 2 0 69 21 72
2017 PM-MCO-01 19 52 10 19 0 0 0 71 19 11
2017 PM-MCO-02 16 48 15 7 13 0 0 65 20 15
2017 PM-MCO-03 44 30 5 6 14 0 0 74 21 16
2017 PM-MCO-04 49 41 11 0 0 0 0 89 0 10
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PM-MCO 30 70 21
2019 PM-MCO-03 27 73 10
2017 PM-MCO 18 82 72
2014 PM-MCO 22 78 87
2014 PM-MCO-01 53 47 17
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 32 18 33 12 5 0 0 32 68 20
2019 PM-MCO-03 56 9 24 11 0 0 0 56 44 10
2018 PM-MCO 24 21 24 8 22 0 2 25 75 61
2018 PM-MCO-02 35 7 13 12 26 0 6 37 63 15
2018 PM-MCO-03 16 36 34 0 14 0 0 16 84 14
2017 PM-MCO 25 17 22 6 23 6 1 27 73 72
2017 PM-MCO-01 36 35 0 10 19 0 0 36 64 11
2017 PM-MCO-02 16 18 22 8 23 5 7 19 81 15
2017 PM-MCO-03 32 17 34 6 7 5 0 33 67 16
2017 PM-MCO-04 10 0 30 0 51 9 0 11 89 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PM-MCO 67 33 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 PM-MCO 39 61 12
2018 PM-MCO 33 67 46
2018 PM-MCO-03 33 67 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 25 38 30 7 0 0 0 63 7 12
2018 PM-MCO 10 11 6 26 34 0 13 24 69 46
2018 PM-MCO-03 10 16 0 41 25 0 8 28 72 12
2017 PM-MCO 6 26 15 8 34 2 9 36 48 48
2017 PM-MCO-02 11 7 40 11 31 0 0 18 42 10
2017 PM-MCO-03 0 30 10 10 41 0 9 33 56 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 7 11 17 25 7 11 23 27 48 12
2018 PM-MCO 0 13 6 11 44 3 23 17 74 46
2018 PM-MCO-03 0 16 8 16 25 0 35 24 62 12
2017 PM-MCO 4 11 8 13 47 2 14 18 72 48
2017 PM-MCO-02 22 0 18 0 43 0 17 26 52 10
2017 PM-MCO-03 0 10 0 20 54 0 16 12 88 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 PM-MCO 42 25 9 14 7 0 5 69 21 20
2019 PM-MCO-03 50 31 9 9 0 0 0 82 9 10
2018 PM-MCO 41 8 15 11 11 0 14 58 25 61
2018 PM-MCO-02 47 0 7 13 13 0 20 59 32 15
2018 PM-MCO-03 50 6 13 16 7 0 8 61 25 14
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