2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - PC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 48 5 11 3 0 0 82 14 2222
2019 PC-01 39 50 1 9 1 0 0 89 10 74
2019 PC-02 34 48 5 10 3 0 0 82 13 746
2019 PC-03 33 49 5 10 3 0 0 82 13 877
2019 PC-04 33 46 5 14 2 0 0 79 16 360
2019 PC-05 33 49 5 12 1 0 0 82 13 108
2017 PC 26 52 4 13 4 0 0 78 18 2068
2017 PC-01 28 55 5 10 2 0 0 83 11 58
2017 PC-02 25 52 5 13 4 0 0 78 17 738
2017 PC-03 27 52 3 13 5 0 0 79 18 787
2017 PC-04 26 50 5 16 4 0 0 76 20 350
2017 PC-05 25 48 3 19 5 0 0 74 23 87
2014 PC 26 51 5 12 5 0 0 78 17 1917
2014 PC-01 26 62 3 5 3 0 0 88 8 59
2014 PC-02 26 54 4 12 4 0 0 80 16 636
2014 PC-03 26 52 5 12 4 0 0 78 17 755
2014 PC-04 24 48 7 14 7 0 0 72 21 334
2014 PC-05 37 43 5 12 3 0 0 79 16 92
2011 PC 31 50 4 12 3 0 0 81 15 2194
2011 PC-01 36 54 2 7 1 0 0 90 8 107
2011 PC-02 32 51 4 11 2 0 0 83 13 778
2011 PC-03 28 50 5 12 4 0 0 78 16 823
2011 PC-04 33 49 2 14 3 0 0 81 16 350
2011 PC-05 36 45 3 12 5 0 0 80 17 110
2008 PC 35 47 5 10 2 0 0 82 13 1742
2008 PC-01 35 49 6 9 1 0 0 84 10 106
2008 PC-02 33 50 4 11 2 0 0 83 13 620
2008 PC-03 32 50 5 10 2 0 0 82 13 594
2008 PC-04 41 41 5 10 3 0 0 82 13 292
2008 PC-05 42 40 6 10 2 0 0 81 12 94

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 66 18 5 7 3 0 1 84 10 2218
2019 PC-01 81 10 4 4 1 0 0 91 5 73
2019 PC-02 68 17 4 6 3 0 2 86 9 746
2019 PC-03 64 18 6 8 3 0 1 83 11 877
2019 PC-04 64 16 8 6 6 0 0 80 12 357
2019 PC-05 58 28 3 3 6 0 2 88 9 108
2017 PC 65 16 5 9 4 0 1 83 12 2065
2017 PC-01 77 18 2 2 0 0 2 97 2 58
2017 PC-02 67 17 5 7 3 0 1 84 10 737
2017 PC-03 64 16 5 9 4 0 1 82 13 786
2017 PC-04 63 14 6 11 4 0 1 79 16 349
2017 PC-05 59 18 6 11 3 0 3 79 15 87
2014 PC 63 17 5 8 5 0 1 82 13 1917
2014 PC-01 70 22 3 3 1 0 0 92 5 59
2014 PC-02 63 18 6 8 4 0 1 82 12 636
2014 PC-03 62 17 5 8 5 0 2 81 13 755
2014 PC-04 62 18 5 7 6 0 1 81 13 334
2014 PC-05 65 15 5 9 5 1 0 81 14 92
2011 PC 63 16 4 9 5 0 2 81 15 2195
2011 PC-01 80 7 4 5 3 0 2 89 8 107
2011 PC-02 63 18 5 8 4 0 1 82 13 779
2011 PC-03 60 17 4 11 6 0 2 79 17 823
2011 PC-04 66 15 4 11 4 0 1 81 15 350
2011 PC-05 63 21 5 3 7 0 1 85 10 110
2008 PC 64 17 5 9 4 0 1 81 14 1740
2008 PC-01 78 13 2 6 2 0 0 91 8 106
2008 PC-02 64 16 6 8 5 0 1 81 13 618
2008 PC-03 62 18 5 11 4 0 1 80 15 594
2008 PC-04 65 16 6 8 4 0 1 81 12 292
2008 PC-05 60 23 5 10 1 0 1 84 11 94

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 36 7 11 4 0 0 78 15 2224
2019 PC-01 43 44 6 8 0 0 0 86 8 74
2019 PC-02 44 35 8 10 3 0 0 79 13 748
2019 PC-03 40 37 7 12 4 0 0 78 15 877
2019 PC-04 41 34 6 12 6 0 0 75 19 360
2019 PC-05 47 26 7 14 5 0 0 73 19 108
2017 PC 40 39 7 10 5 0 0 79 14 2067
2017 PC-01 45 42 5 8 0 0 0 87 8 58
2017 PC-02 40 40 7 10 3 0 0 80 13 737
2017 PC-03 39 38 8 10 5 0 0 77 15 787
2017 PC-04 39 38 5 10 8 0 0 77 18 350
2017 PC-05 49 34 2 13 2 0 0 82 16 87
2014 PC 43 35 7 9 5 0 0 78 14 1915
2014 PC-01 48 41 6 4 0 0 0 89 4 59
2014 PC-02 42 36 7 10 4 0 0 79 14 635
2014 PC-03 43 33 8 10 6 0 0 76 16 754
2014 PC-04 42 39 5 8 6 0 0 81 14 334
2014 PC-05 46 36 3 8 6 0 0 82 15 92
2011 PC 40 39 8 9 4 0 0 79 13 2196
2011 PC-01 44 38 8 7 3 0 0 82 10 107
2011 PC-02 37 41 11 8 3 0 0 78 11 778
2011 PC-03 38 41 7 10 4 0 0 79 14 824
2011 PC-04 43 35 6 10 6 0 0 78 16 351
2011 PC-05 51 28 7 11 3 0 0 79 15 110

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 45 12 11 3 0 0 74 14 2209
2019 PC-01 25 37 15 16 7 0 0 62 23 74
2019 PC-02 26 46 12 13 3 0 1 72 15 743
2019 PC-03 32 42 13 10 3 0 0 74 13 875
2019 PC-04 26 48 13 9 2 0 1 76 11 356
2019 PC-05 34 48 10 6 1 0 1 84 7 106
2018 PC 22 50 11 12 3 0 0 73 16 2014
2018 PC-01 13 55 10 18 5 0 0 68 23 69
2018 PC-02 23 48 12 13 3 0 0 72 16 721
2018 PC-03 23 51 9 12 3 0 0 75 16 754
2018 PC-04 21 56 12 8 3 0 1 77 11 328
2018 PC-05 24 47 10 16 2 0 0 72 18 95
2017 PC 25 45 13 13 5 0 0 70 17 2067
2017 PC-01 21 45 10 23 2 0 0 66 25 58
2017 PC-02 25 42 15 12 4 0 0 68 17 738
2017 PC-03 25 45 11 14 5 0 0 70 19 786
2017 PC-04 21 48 13 12 5 0 0 70 17 350
2017 PC-05 36 49 11 0 4 0 0 85 4 87
2014 PC 23 42 12 16 7 0 0 65 23 1916
2014 PC-01 31 37 10 17 5 0 0 68 22 59
2014 PC-02 19 44 14 16 7 0 0 64 22 635
2014 PC-03 25 40 11 16 9 0 0 65 24 755
2014 PC-04 20 45 11 17 6 1 0 65 23 334
2014 PC-05 31 40 12 16 1 0 1 71 17 92
2011 PC 24 45 14 11 5 0 1 69 16 2196
2011 PC-01 21 51 12 8 5 1 4 75 13 106
2011 PC-02 21 44 16 12 6 0 1 66 18 778
2011 PC-03 26 45 13 11 4 0 1 72 16 825
2011 PC-04 22 46 16 10 4 1 1 70 14 351
2011 PC-05 30 50 10 8 0 0 3 82 9 110
2008 PC 23 43 16 13 5 0 0 66 18 1739
2008 PC-01 22 37 27 9 4 0 1 60 13 106
2008 PC-02 21 43 14 15 6 0 1 65 21 620
2008 PC-03 24 46 15 10 4 0 0 70 14 592
2008 PC-04 26 40 16 13 5 0 0 66 18 291
2008 PC-05 25 35 22 11 4 0 3 62 15 94

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 38 6 5 1 0 0 88 6 2199
2019 PC-01 45 31 11 9 3 0 1 77 12 74
2019 PC-02 48 39 6 6 1 0 0 87 7 740
2019 PC-03 49 38 6 5 2 0 0 88 6 870
2019 PC-04 52 39 5 3 0 1 0 91 4 356
2019 PC-05 63 29 5 1 2 0 0 92 3 102
2017 PC 51 37 6 5 1 0 0 88 6 2062
2017 PC-01 50 33 3 13 0 0 0 83 13 58
2017 PC-02 49 37 7 6 1 0 0 86 7 737
2017 PC-03 50 39 6 4 1 0 0 89 5 785
2017 PC-04 55 33 6 4 1 0 0 89 6 348
2017 PC-05 66 29 2 2 0 0 0 96 2 86
2014 PC 50 36 6 5 2 0 1 87 7 1917
2014 PC-01 55 35 3 5 0 0 2 91 5 59
2014 PC-02 46 39 7 6 1 0 1 86 7 636
2014 PC-03 52 33 7 6 2 0 1 86 7 755
2014 PC-04 52 38 5 3 2 0 0 90 5 334
2014 PC-05 56 35 1 8 0 0 0 91 8 92

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 48 34 9 6 2 0 0 82 9 2221
2019 PC-01 53 29 6 9 3 1 0 83 12 74
2019 PC-02 48 34 9 7 2 0 0 82 9 747
2019 PC-03 50 34 9 4 2 0 0 85 7 876
2019 PC-04 45 35 9 8 3 0 0 80 10 359
2019 PC-05 45 31 14 6 5 0 0 76 10 108
2018 PC 46 35 9 7 3 0 1 81 10 2014
2018 PC-01 58 27 14 1 0 0 0 85 1 69
2018 PC-02 50 33 7 7 2 0 1 83 9 721
2018 PC-03 46 35 10 6 3 0 1 81 9 753
2018 PC-04 40 40 9 6 4 0 0 81 10 328
2018 PC-05 39 31 10 13 6 0 0 70 19 95
2017 PC 46 35 8 7 4 0 0 82 10 2065
2017 PC-01 59 29 5 5 2 0 0 88 6 58
2017 PC-02 50 34 6 7 3 1 0 84 9 737
2017 PC-03 46 35 9 6 4 0 0 82 10 787
2017 PC-04 37 39 10 8 6 0 1 76 14 349
2017 PC-05 42 38 8 8 5 0 0 79 13 86
2014 PC 40 34 12 8 5 0 0 75 13 1915
2014 PC-01 63 29 7 1 0 0 0 92 1 59
2014 PC-02 40 36 13 7 3 1 0 77 10 635
2014 PC-03 42 33 10 8 6 0 0 76 14 754
2014 PC-04 36 33 12 10 7 1 1 70 18 334
2014 PC-05 30 37 14 11 6 0 1 68 18 92
2011 PC 38 39 9 9 4 0 0 78 13 2197
2011 PC-01 51 29 12 5 1 1 0 82 6 107
2011 PC-02 38 41 9 7 4 1 0 80 11 779
2011 PC-03 38 38 9 10 3 0 0 77 14 824
2011 PC-04 36 38 7 12 6 0 1 75 18 351
2011 PC-05 28 43 9 8 10 1 0 72 19 110

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 37 45 9 6 3 0 0 82 9 2224
2019 PC-01 39 42 13 4 2 0 0 81 6 74
2019 PC-02 34 46 10 6 4 0 0 79 10 748
2019 PC-03 38 45 8 7 2 0 0 83 9 879
2019 PC-04 39 44 10 5 2 0 0 83 7 358
2019 PC-05 48 42 5 4 1 0 0 91 5 108
2018 PC 32 46 10 8 3 0 0 78 12 2005
2018 PC-01 32 47 9 8 5 0 0 79 12 69
2018 PC-02 35 43 11 8 3 0 0 78 11 718
2018 PC-03 30 48 10 10 3 0 0 78 12 751
2018 PC-04 33 45 10 6 5 0 0 79 11 325
2018 PC-05 33 48 8 5 5 0 0 82 10 95
2017 PC 33 48 8 7 4 0 0 81 11 2068
2017 PC-01 39 47 5 7 2 0 0 87 8 58
2017 PC-02 33 47 9 7 5 0 0 80 11 739
2017 PC-03 33 47 9 6 5 0 0 80 12 787
2017 PC-04 30 52 8 9 1 0 0 82 10 350
2017 PC-05 45 47 3 3 2 0 0 91 6 86
2014 PC 28 46 11 10 5 0 0 74 15 1917
2014 PC-01 30 48 12 5 5 0 0 78 10 59
2014 PC-02 27 46 13 9 5 0 0 72 14 636
2014 PC-03 30 44 10 11 5 0 0 74 16 755
2014 PC-04 26 49 10 11 5 0 0 75 15 334
2014 PC-05 33 46 11 8 3 0 0 78 11 92
2011 PC 31 44 12 9 5 0 0 75 13 2196
2011 PC-01 33 43 13 8 3 0 0 77 10 107
2011 PC-02 29 45 12 9 5 0 0 73 14 778
2011 PC-03 29 43 13 9 5 0 0 73 15 824
2011 PC-04 38 41 10 5 5 0 0 79 10 351
2011 PC-05 34 46 10 8 2 0 0 80 10 110
2008 PC 31 45 10 9 5 0 0 76 14 1737
2008 PC-01 18 53 17 9 3 0 0 71 12 105
2008 PC-02 27 48 10 9 5 0 0 75 14 618
2008 PC-03 35 43 9 9 4 0 0 78 13 593
2008 PC-04 34 45 8 7 6 0 0 79 13 291
2008 PC-05 32 42 11 10 5 0 0 73 15 94

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 42 14 13 5 0 0 69 18 2218
2019 PC-01 37 41 8 9 5 0 0 78 14 74
2019 PC-02 26 41 14 13 5 1 0 68 18 745
2019 PC-03 27 41 14 13 5 0 0 69 18 875
2019 PC-04 22 45 14 13 5 0 0 67 18 359
2019 PC-05 37 36 16 9 2 0 0 73 11 108
2018 PC 24 39 17 13 7 0 0 63 20 2013
2018 PC-01 38 37 16 5 4 0 0 75 9 69
2018 PC-02 26 42 16 10 5 0 0 69 15 721
2018 PC-03 23 35 17 17 7 0 0 59 24 753
2018 PC-04 22 40 17 14 7 0 0 62 20 327
2018 PC-05 20 42 18 8 11 0 1 63 19 95
2017 PC 24 40 14 13 8 0 0 64 21 2067
2017 PC-01 38 32 10 10 7 3 0 72 17 58
2017 PC-02 26 40 15 13 7 0 0 66 19 738
2017 PC-03 23 41 14 14 8 0 0 64 22 787
2017 PC-04 19 42 15 14 8 0 1 62 23 350
2017 PC-05 31 41 10 9 8 0 0 72 17 86
2014 PC 19 41 16 15 9 0 0 60 24 1915
2014 PC-01 33 42 12 13 0 0 0 75 13 59
2014 PC-02 20 37 21 13 9 0 0 57 22 635
2014 PC-03 19 43 14 15 9 0 0 62 24 754
2014 PC-04 15 44 15 18 9 0 0 59 27 334
2014 PC-05 20 41 13 21 5 0 0 61 26 92
2011 PC 18 39 17 15 10 0 0 58 25 2196
2011 PC-01 27 45 14 10 5 0 0 71 14 107
2011 PC-02 17 38 18 15 11 0 0 55 27 779
2011 PC-03 20 39 17 15 9 0 0 59 25 823
2011 PC-04 17 40 15 17 10 1 0 58 27 351
2011 PC-05 16 45 19 13 7 0 0 61 21 110

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 44 12 9 4 0 0 75 13 2212
2019 PC-01 34 40 13 9 4 0 0 74 13 73
2019 PC-02 31 43 13 10 4 0 0 73 14 746
2019 PC-03 32 45 12 9 2 0 0 77 11 869
2019 PC-04 30 45 11 10 3 0 0 75 14 359
2019 PC-05 36 49 5 6 4 0 0 85 10 108
2018 PC 26 47 12 10 5 0 0 73 15 2015
2018 PC-01 27 43 21 3 6 0 0 70 9 69
2018 PC-02 27 47 13 9 4 0 0 74 13 720
2018 PC-03 25 48 12 11 4 0 0 73 15 755
2018 PC-04 24 49 11 11 6 0 0 73 17 328
2018 PC-05 28 44 14 8 5 1 0 72 14 95
2017 PC 28 46 11 11 5 0 0 73 16 2065
2017 PC-01 22 55 7 12 5 0 0 77 16 58
2017 PC-02 28 44 12 11 5 0 0 72 16 737
2017 PC-03 28 45 10 11 5 0 0 74 16 787
2017 PC-04 26 46 11 11 5 0 0 72 16 349
2017 PC-05 26 56 7 6 6 0 0 81 12 86

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 43 8 5 2 0 0 85 7 2211
2019 PC-01 49 34 6 11 0 0 0 83 11 74
2019 PC-02 38 45 8 6 3 0 0 83 9 745
2019 PC-03 41 45 7 5 1 0 0 86 7 870
2019 PC-04 47 42 6 3 2 0 0 89 5 357
2019 PC-05 56 30 9 4 1 0 0 86 5 108
2018 PC 42 43 8 5 2 0 0 85 6 2011
2018 PC-01 40 40 14 3 3 0 0 80 6 69
2018 PC-02 42 43 8 4 2 0 0 85 6 718
2018 PC-03 40 46 7 5 1 1 0 86 6 750
2018 PC-04 47 39 8 4 2 0 0 86 6 329
2018 PC-05 49 37 6 6 3 0 0 86 9 97
2017 PC 40 43 9 6 3 0 0 83 9 2067
2017 PC-01 32 41 17 6 3 0 0 74 10 58
2017 PC-02 37 45 9 7 2 0 0 82 9 738
2017 PC-03 40 43 9 5 3 0 0 83 9 787
2017 PC-04 45 41 7 4 3 0 0 86 7 350
2017 PC-05 51 38 6 2 2 0 0 89 5 86
2014 PC 36 41 11 7 4 0 0 77 11 1917
2014 PC-01 49 31 17 0 3 0 0 80 3 59
2014 PC-02 33 42 13 9 3 1 0 75 12 636
2014 PC-03 35 42 10 8 5 0 0 77 13 755
2014 PC-04 38 40 10 7 4 1 0 79 11 334
2014 PC-05 47 43 5 4 1 0 0 89 5 92
2011 PC 33 44 11 8 3 1 0 78 11 2196
2011 PC-01 34 48 7 9 3 0 0 81 12 107
2011 PC-02 29 47 11 10 3 0 0 76 13 779
2011 PC-03 33 43 12 7 4 1 0 77 11 825
2011 PC-04 38 41 11 5 5 1 0 79 10 349
2011 PC-05 46 39 9 5 1 0 0 85 6 110
2008 PC 34 44 10 8 4 1 0 78 12 1742
2008 PC-01 26 52 13 7 2 1 0 79 9 105
2008 PC-02 31 48 10 7 4 1 0 79 11 620
2008 PC-03 36 42 9 8 4 0 0 79 12 595
2008 PC-04 38 39 10 8 4 1 0 78 12 292
2008 PC-05 33 44 11 8 3 0 0 77 12 94

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 34 41 12 9 4 0 0 75 13 2213
2019 PC-01 35 45 6 10 4 0 0 80 14 74
2019 PC-02 32 41 13 9 6 0 0 72 15 746
2019 PC-03 35 41 12 9 3 0 0 76 12 872
2019 PC-04 36 38 12 9 4 0 0 74 14 358
2019 PC-05 43 39 9 7 2 0 0 82 9 107
2018 PC 29 41 14 11 6 0 0 70 17 2008
2018 PC-01 31 40 14 6 9 0 0 72 15 69
2018 PC-02 31 40 14 9 6 0 0 72 15 716
2018 PC-03 28 40 14 13 5 0 0 69 18 749
2018 PC-04 27 42 14 10 6 0 0 70 17 329
2018 PC-05 28 42 10 11 9 0 0 70 20 97
2017 PC 28 42 13 10 7 0 0 70 17 2067
2017 PC-01 38 42 5 9 7 0 0 80 15 58
2017 PC-02 28 43 13 10 6 0 0 71 16 738
2017 PC-03 28 40 15 10 8 0 0 68 18 787
2017 PC-04 27 43 15 9 7 0 0 70 15 350
2017 PC-05 35 44 6 9 6 0 0 79 15 86

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 37 8 4 1 0 0 87 5 2200
2019 PC-01 52 27 13 7 0 0 0 79 7 74
2019 PC-02 47 38 8 5 3 0 0 85 7 743
2019 PC-03 49 39 9 3 0 0 0 88 3 865
2019 PC-04 54 33 8 2 2 0 0 87 5 354
2019 PC-05 65 29 5 1 0 0 0 94 1 107
2018 PC 47 38 10 3 1 0 0 85 5 2003
2018 PC-01 52 29 10 6 3 0 0 81 9 68
2018 PC-02 48 37 9 4 1 0 0 85 5 715
2018 PC-03 44 41 10 3 1 0 0 85 4 748
2018 PC-04 47 39 9 2 1 0 0 87 4 327
2018 PC-05 56 27 13 1 3 0 0 83 4 97
2017 PC 49 38 8 3 1 0 0 88 4 2065
2017 PC-01 58 29 11 0 2 0 0 87 2 58
2017 PC-02 48 38 9 4 1 0 0 86 5 739
2017 PC-03 48 38 8 4 1 0 0 87 6 786
2017 PC-04 50 39 8 2 0 0 0 90 2 348
2017 PC-05 63 31 3 1 1 0 0 94 3 86
2014 PC 53 33 9 4 2 0 0 86 5 1917
2014 PC-01 53 34 8 3 2 0 0 86 5 59
2014 PC-02 52 34 8 4 2 0 0 86 6 636
2014 PC-03 52 34 9 3 2 0 0 86 5 755
2014 PC-04 53 33 10 4 1 0 0 86 5 334
2014 PC-05 58 31 6 4 0 0 0 89 4 92
2011 PC 52 36 8 3 1 0 0 87 5 2195
2011 PC-01 55 34 7 4 1 0 0 89 4 106
2011 PC-02 49 38 10 3 1 0 0 86 4 779
2011 PC-03 50 36 8 4 1 0 0 86 5 823
2011 PC-04 57 32 6 2 2 0 0 89 5 351
2011 PC-05 56 35 6 3 0 0 0 91 3 110

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 31 44 12 9 4 0 0 75 13 2215
2019 PC-01 36 40 11 12 1 0 0 76 13 74
2019 PC-02 28 42 14 11 4 0 0 71 15 745
2019 PC-03 30 47 11 8 4 0 0 77 12 874
2019 PC-04 34 43 10 9 4 0 0 78 12 358
2019 PC-05 41 43 4 10 2 0 0 84 12 107
2018 PC 28 44 12 11 5 0 0 72 16 2003
2018 PC-01 27 39 21 7 6 0 0 66 13 69
2018 PC-02 30 41 13 12 5 0 0 71 16 715
2018 PC-03 26 45 12 11 5 0 0 72 16 749
2018 PC-04 30 46 9 11 4 0 0 76 14 326
2018 PC-05 26 46 15 5 8 0 0 72 13 96
2017 PC 28 46 11 10 4 0 0 75 14 2063
2017 PC-01 36 40 11 10 3 0 0 76 13 58
2017 PC-02 26 48 12 9 4 1 0 75 13 737
2017 PC-03 29 45 10 11 4 0 0 75 15 785
2017 PC-04 31 47 7 11 4 0 0 78 15 349
2017 PC-05 37 43 8 6 7 0 0 80 13 86
2014 PC 20 47 13 14 6 0 0 67 20 1915
2014 PC-01 17 52 12 18 0 0 0 69 18 59
2014 PC-02 18 46 15 15 5 0 0 64 20 635
2014 PC-03 20 46 14 15 6 0 0 66 21 754
2014 PC-04 21 50 10 11 8 0 0 71 19 334
2014 PC-05 29 51 9 6 5 0 0 80 12 92
2011 PC 24 46 13 11 6 0 0 70 17 2195
2011 PC-01 33 37 11 14 5 0 0 70 19 106
2011 PC-02 20 46 16 12 5 0 0 67 17 778
2011 PC-03 25 45 11 11 7 0 0 70 18 824
2011 PC-04 27 48 9 9 7 0 0 75 16 351
2011 PC-05 27 49 8 10 6 0 0 76 16 110

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 38 14 8 4 0 0 74 12 2218
2019 PC-01 45 34 12 8 1 0 0 79 9 73
2019 PC-02 35 37 14 9 4 0 0 73 13 746
2019 PC-03 34 40 15 7 3 0 0 75 10 875
2019 PC-04 36 35 15 10 5 0 0 71 14 359
2019 PC-05 40 40 11 7 2 0 0 80 9 108
2018 PC 33 38 13 10 5 0 0 71 16 1998
2018 PC-01 42 27 14 10 7 0 0 69 17 69
2018 PC-02 35 39 13 9 4 0 0 74 13 713
2018 PC-03 30 38 14 12 6 0 0 68 18 747
2018 PC-04 33 39 12 10 5 0 0 72 15 326
2018 PC-05 30 43 8 12 7 0 0 73 19 96
2017 PC 34 38 13 10 5 0 0 72 15 2062
2017 PC-01 42 36 10 5 7 0 0 78 12 58
2017 PC-02 35 37 13 10 4 0 0 73 14 736
2017 PC-03 33 37 14 11 6 0 0 69 17 786
2017 PC-04 34 40 9 11 5 0 0 74 16 348
2017 PC-05 40 36 14 7 2 0 0 77 9 86
2014 PC 27 41 14 12 6 0 0 68 18 1915
2014 PC-01 35 40 15 6 3 0 0 75 10 59
2014 PC-02 26 44 14 11 4 0 0 71 15 635
2014 PC-03 28 39 14 12 7 0 0 67 19 755
2014 PC-04 24 39 13 13 10 0 0 64 23 334
2014 PC-05 27 48 11 11 4 0 0 74 15 92

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 45 14 10 4 0 1 73 14 2200
2019 PC-01 27 47 13 7 4 2 0 75 11 73
2019 PC-02 26 46 14 9 4 1 1 72 13 745
2019 PC-03 27 45 13 11 3 0 1 72 14 866
2019 PC-04 28 45 14 7 5 0 1 73 13 352
2019 PC-05 40 35 13 8 2 1 1 76 10 107
2018 PC 26 39 17 12 5 0 1 66 17 2005
2018 PC-01 29 43 12 8 4 3 1 75 13 69
2018 PC-02 28 42 15 9 4 1 1 71 13 718
2018 PC-03 24 37 17 16 5 0 1 62 21 747
2018 PC-04 24 38 19 13 6 0 0 62 18 326
2018 PC-05 26 37 17 9 9 1 1 64 18 97
2017 PC 27 40 16 12 5 0 1 67 17 2062
2017 PC-01 31 41 13 8 5 0 2 73 13 58
2017 PC-02 29 39 16 11 4 1 1 69 14 736
2017 PC-03 26 38 16 13 6 0 1 65 19 785
2017 PC-04 23 40 15 13 8 0 0 64 21 349
2017 PC-05 27 44 17 8 3 0 0 71 12 86
2014 PC 24 40 16 13 6 0 1 64 20 1914
2014 PC-01 32 42 18 5 2 0 2 75 6 59
2014 PC-02 24 39 19 11 6 0 0 63 17 635
2014 PC-03 26 40 15 13 6 0 1 66 19 754
2014 PC-04 21 40 13 17 9 0 0 61 26 334
2014 PC-05 17 45 18 13 5 1 1 63 19 91
2011 PC 27 43 14 11 4 1 1 71 15 2193
2011 PC-01 41 40 8 4 2 4 1 85 6 107
2011 PC-02 25 44 15 10 3 1 1 71 14 778
2011 PC-03 26 43 15 11 5 1 1 70 15 822
2011 PC-04 28 40 12 14 5 1 1 68 19 351
2011 PC-05 35 36 10 18 2 0 0 70 20 109

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 42 9 5 2 0 0 84 6 2223
2019 PC-01 55 32 8 4 2 0 0 86 5 74
2019 PC-02 41 42 10 6 2 0 0 83 8 747
2019 PC-03 42 43 9 4 1 0 0 85 6 878
2019 PC-04 42 41 11 4 2 0 0 83 6 359
2019 PC-05 54 36 8 2 0 0 0 90 2 108
2018 PC 37 44 11 6 2 0 0 81 8 2011
2018 PC-01 45 36 8 9 2 0 0 81 11 69
2018 PC-02 39 44 9 6 2 0 0 82 8 719
2018 PC-03 35 44 13 5 2 0 0 80 8 750
2018 PC-04 34 47 12 5 2 1 0 81 7 329
2018 PC-05 42 39 9 7 3 0 0 81 10 97
2017 PC 40 42 9 6 3 0 0 82 8 2062
2017 PC-01 54 29 12 0 5 0 0 84 5 58
2017 PC-02 40 44 8 6 3 0 0 83 9 738
2017 PC-03 38 42 10 6 4 0 0 80 9 784
2017 PC-04 36 44 11 7 1 0 0 80 8 348
2017 PC-05 58 31 6 3 1 0 0 89 5 86
2014 PC 36 42 12 7 3 0 0 78 10 1913
2014 PC-01 47 40 6 7 0 0 0 87 7 59
2014 PC-02 33 44 14 6 2 0 0 78 8 632
2014 PC-03 37 41 11 7 3 0 0 78 10 755
2014 PC-04 35 42 10 7 5 1 0 78 12 334
2014 PC-05 47 33 15 3 1 0 0 80 4 92
2011 PC 38 45 9 6 2 0 0 82 9 2198
2011 PC-01 42 41 8 6 3 0 0 83 9 107
2011 PC-02 35 46 10 7 3 0 0 81 9 779
2011 PC-03 37 45 9 7 2 0 0 82 8 825
2011 PC-04 42 42 9 3 4 0 0 84 7 351
2011 PC-05 38 48 5 9 0 0 0 86 9 110
2008 PC 38 45 9 6 3 0 0 83 9 1741
2008 PC-01 26 57 9 6 1 0 0 83 7 105
2008 PC-02 34 48 9 6 3 0 0 82 9 619
2008 PC-03 41 42 9 7 2 0 0 83 8 595
2008 PC-04 42 42 6 5 5 0 0 84 10 292
2008 PC-05 41 41 11 6 1 0 0 82 8 94

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 30 39 17 8 5 0 0 69 13 2212
2019 PC-01 54 35 6 1 4 0 0 88 5 74
2019 PC-02 36 38 15 6 3 0 0 75 10 743
2019 PC-03 30 43 17 7 3 0 0 73 11 875
2019 PC-04 21 31 24 13 10 0 0 53 23 358
2019 PC-05 12 37 18 18 15 0 0 50 32 107
2018 PC 31 36 19 9 5 0 0 67 14 2017
2018 PC-01 47 38 7 2 4 0 1 87 6 70
2018 PC-02 40 35 15 6 4 0 1 75 10 719
2018 PC-03 28 39 19 9 4 1 0 67 13 756
2018 PC-04 19 33 24 13 10 0 1 53 23 329
2018 PC-05 16 32 25 13 14 0 0 48 27 97
2017 PC 30 40 17 8 4 0 1 70 13 2068
2017 PC-01 46 43 8 3 0 0 0 89 3 58
2017 PC-02 36 41 15 5 2 0 1 78 7 739
2017 PC-03 31 41 16 8 3 0 0 72 12 786
2017 PC-04 12 36 25 16 9 1 1 49 25 350
2017 PC-05 14 39 23 12 11 0 0 53 24 87
2014 PC 28 38 18 10 5 0 1 66 16 1917
2014 PC-01 48 39 10 3 0 0 0 87 3 59
2014 PC-02 33 40 16 7 3 0 1 73 10 636
2014 PC-03 28 37 19 11 5 0 1 65 16 755
2014 PC-04 17 37 19 16 11 0 1 54 27 334
2014 PC-05 15 30 32 13 9 0 1 46 22 92
2011 PC 22 38 21 11 7 0 1 60 18 2197
2011 PC-01 35 47 9 5 3 0 0 83 8 107
2011 PC-02 27 42 20 7 4 0 1 69 11 778
2011 PC-03 19 39 22 13 7 0 1 58 20 825
2011 PC-04 15 31 24 17 13 0 0 46 29 351
2011 PC-05 17 26 26 15 16 0 1 43 31 110
2008 PC 19 38 22 13 7 0 1 58 20 1739
2008 PC-01 33 43 13 8 4 0 0 75 12 105
2008 PC-02 23 42 21 9 4 0 1 65 14 620
2008 PC-03 18 38 24 13 5 0 1 57 19 593
2008 PC-04 10 37 21 17 15 0 0 47 32 291
2008 PC-05 7 28 26 23 16 0 0 35 39 94

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 6 21 42 23 7 0 1 30 27 2223
2019 PC-01 2 18 42 26 12 1 0 38 20 74
2019 PC-02 6 17 39 28 8 1 1 36 24 747
2019 PC-03 5 19 45 22 7 0 0 29 25 880
2019 PC-04 5 29 40 19 6 0 1 25 34 359
2019 PC-05 5 32 44 13 5 0 1 19 37 108
2018 PC 7 21 43 22 5 1 1 28 28 2012
2018 PC-01 5 24 34 26 9 2 0 36 29 69
2018 PC-02 6 17 44 24 7 1 1 32 23 721
2018 PC-03 5 26 43 21 5 0 0 26 31 753
2018 PC-04 9 21 44 23 2 1 0 25 30 326
2018 PC-05 9 30 43 16 2 0 0 18 39 97
2017 PC 8 22 40 21 7 1 2 28 30 2059
2017 PC-01 4 21 27 29 14 0 5 46 26 58
2017 PC-02 7 19 40 23 8 1 3 32 26 733
2017 PC-03 7 23 41 21 6 1 1 28 30 783
2017 PC-04 11 25 42 17 4 0 1 21 37 350
2017 PC-05 10 25 45 13 6 0 1 19 35 87
2014 PC 9 27 40 17 5 1 2 22 37 1914
2014 PC-01 3 17 51 12 15 0 2 27 20 59
2014 PC-02 8 26 38 19 7 1 3 27 34 636
2014 PC-03 10 29 41 14 4 1 2 19 40 752
2014 PC-04 11 27 41 18 2 0 0 21 38 334
2014 PC-05 10 33 33 18 3 0 2 22 44 92
2011 PC 12 30 37 16 4 1 1 20 42 2192
2011 PC-01 10 14 39 22 14 1 1 37 24 107
2011 PC-02 11 28 37 17 4 1 1 22 40 775
2011 PC-03 12 31 36 14 4 1 1 19 44 824
2011 PC-04 11 36 36 14 2 0 1 16 47 351
2011 PC-05 11 38 33 15 1 1 1 16 50 110
2008 PC 11 31 38 14 4 1 1 18 43 1740
2008 PC-01 5 29 40 14 6 3 3 21 36 105
2008 PC-02 12 31 34 17 5 0 1 22 43 619
2008 PC-03 9 29 40 17 2 1 1 20 39 594
2008 PC-04 17 34 40 5 4 0 0 8 51 292
2008 PC-05 13 36 45 6 1 0 0 6 49 94

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 16 33 27 13 2 1 42 24 2214
2019 PC-01 6 15 25 27 22 2 1 52 22 74
2019 PC-02 8 14 29 29 15 5 1 46 23 745
2019 PC-03 6 17 36 27 12 1 1 40 23 876
2019 PC-04 7 18 39 24 10 1 0 35 26 357
2019 PC-05 8 17 35 31 7 0 2 39 25 108
2018 PC 8 19 33 28 10 1 1 39 27 2008
2018 PC-01 9 13 35 29 12 2 0 42 23 69
2018 PC-02 6 18 30 30 13 1 1 44 25 721
2018 PC-03 8 20 33 27 9 1 1 37 29 749
2018 PC-04 9 21 35 28 6 1 1 34 30 326
2018 PC-05 11 19 43 16 9 0 1 25 31 96
2017 PC 8 20 32 24 11 2 2 36 30 2054
2017 PC-01 9 23 12 24 23 6 3 52 34 58
2017 PC-02 8 19 30 24 12 4 3 39 29 733
2017 PC-03 8 20 33 26 11 1 2 37 28 784
2017 PC-04 10 23 36 22 7 1 2 29 34 345
2017 PC-05 11 20 37 22 6 1 2 29 33 87
2014 PC 12 25 32 21 7 2 2 29 38 1912
2014 PC-01 7 15 31 31 15 0 2 47 22 59
2014 PC-02 12 23 31 20 9 3 3 30 37 636
2014 PC-03 11 26 32 20 7 1 2 28 39 752
2014 PC-04 12 27 32 21 6 0 1 27 40 332
2014 PC-05 10 28 35 21 6 0 0 27 38 92
2011 PC 16 26 31 18 7 1 2 25 43 2184
2011 PC-01 8 17 35 20 14 6 1 36 26 106
2011 PC-02 15 26 32 18 6 1 2 25 42 773
2011 PC-03 16 24 29 20 7 1 2 27 42 822
2011 PC-04 17 32 30 13 6 1 1 20 50 350
2011 PC-05 17 28 31 17 3 2 2 21 47 108
2008 PC 20 27 28 16 7 1 1 24 48 1740
2008 PC-01 14 23 32 17 7 2 5 26 40 106
2008 PC-02 20 25 26 18 9 2 1 27 46 619
2008 PC-03 16 28 28 18 7 1 1 26 45 594
2008 PC-04 26 29 28 12 4 1 0 17 55 292
2008 PC-05 28 32 27 9 5 0 0 13 60 93

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 29 31 13 5 2 1 18 50 2223
2019 PC-01 11 27 22 16 15 8 2 34 42 74
2019 PC-02 15 27 33 15 7 3 1 23 43 748
2019 PC-03 21 29 32 13 4 1 1 17 51 879
2019 PC-04 23 34 32 9 2 0 1 11 57 359
2019 PC-05 29 34 22 12 1 0 2 13 64 107
2018 PC 22 29 30 12 4 1 1 17 53 2010
2018 PC-01 18 25 36 12 7 0 3 19 44 69
2018 PC-02 19 27 31 15 6 1 1 22 46 718
2018 PC-03 24 29 31 11 3 1 1 15 54 755
2018 PC-04 23 38 26 9 3 1 1 12 62 326
2018 PC-05 36 30 20 9 4 0 1 13 67 96
2017 PC 23 30 28 11 4 1 2 15 55 2063
2017 PC-01 12 12 43 18 11 2 3 31 25 58
2017 PC-02 20 26 30 14 5 2 3 20 49 737
2017 PC-03 23 33 29 10 3 1 1 14 57 784
2017 PC-04 32 34 23 8 2 0 1 10 66 350
2017 PC-05 32 37 23 7 0 0 0 7 70 87
2014 PC 34 28 25 8 2 1 2 10 65 1917
2014 PC-01 15 31 33 17 3 0 2 20 47 59
2014 PC-02 29 27 26 9 2 2 4 12 60 636
2014 PC-03 37 28 24 7 2 0 1 10 66 755
2014 PC-04 40 29 22 6 2 0 1 8 70 334
2014 PC-05 46 27 22 3 2 0 0 5 73 92
2011 PC 26 32 25 10 3 1 2 14 61 2192
2011 PC-01 10 19 35 18 13 5 1 32 30 107
2011 PC-02 22 31 28 11 4 1 3 16 55 774
2011 PC-03 28 33 24 9 2 1 2 12 64 825
2011 PC-04 35 34 21 7 2 0 1 9 70 351
2011 PC-05 36 37 17 7 2 1 1 9 74 110
2008 PC 30 29 25 10 3 2 2 13 60 1738
2008 PC-01 19 25 26 15 4 6 5 22 49 106
2008 PC-02 26 27 28 11 4 2 2 16 55 618
2008 PC-03 28 31 26 9 3 1 1 13 60 593
2008 PC-04 39 29 20 7 2 1 1 9 70 291
2008 PC-05 42 30 19 9 0 0 0 9 72 94

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 16 37 29 9 1 1 38 24 2209
2019 PC-01 4 1 23 44 28 1 0 72 5 74
2019 PC-02 4 8 35 35 15 2 1 52 13 742
2019 PC-03 7 17 41 29 5 1 0 35 24 873
2019 PC-04 11 30 38 18 3 0 0 21 41 358
2019 PC-05 20 30 35 12 2 0 1 14 51 107
2018 PC 8 20 35 29 8 0 1 37 28 2002
2018 PC-01 2 13 33 32 19 0 1 51 15 68
2018 PC-02 5 13 31 37 13 1 1 51 18 716
2018 PC-03 10 20 36 29 5 0 1 34 30 750
2018 PC-04 9 30 39 16 4 0 0 20 40 324
2018 PC-05 20 33 36 10 1 0 1 11 53 97
2017 PC 8 18 38 25 9 1 2 35 26 2054
2017 PC-01 2 15 20 34 24 2 3 61 18 58
2017 PC-02 5 12 34 32 14 1 3 47 17 734
2017 PC-03 7 19 43 23 6 1 1 30 27 781
2017 PC-04 12 27 42 15 3 0 1 18 40 347
2017 PC-05 19 30 37 13 1 0 0 15 49 87
2014 PC 10 22 35 24 7 0 2 32 32 1909
2014 PC-01 2 8 19 47 20 2 3 70 10 59
2014 PC-02 6 17 35 30 9 1 2 40 23 633
2014 PC-03 10 22 38 22 5 1 2 28 33 750
2014 PC-04 13 34 34 16 2 0 0 19 47 334
2014 PC-05 26 26 31 12 4 0 1 16 53 92
2011 PC 9 21 38 23 7 1 1 30 31 2189
2011 PC-01 3 6 27 37 25 1 1 63 9 107
2011 PC-02 7 15 38 30 8 1 2 39 22 772
2011 PC-03 10 23 40 20 5 1 2 26 33 824
2011 PC-04 14 31 37 14 3 0 1 17 46 351
2011 PC-05 17 35 40 3 3 1 1 6 53 110
2008 PC 11 21 36 24 7 1 1 31 32 1736
2008 PC-01 3 15 25 37 16 2 3 56 18 106
2008 PC-02 8 16 35 31 8 1 1 40 24 617
2008 PC-03 10 21 41 22 6 0 1 28 31 593
2008 PC-04 18 30 34 15 3 0 0 18 48 291
2008 PC-05 23 34 35 8 0 0 0 8 57 94

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 15 23 31 19 9 2 2 29 39 2223
2019 PC-01 8 8 19 35 22 4 4 62 18 74
2019 PC-02 10 18 31 22 13 3 2 37 29 746
2019 PC-03 15 23 33 19 7 2 1 27 39 879
2019 PC-04 19 34 30 12 3 1 2 15 54 360
2019 PC-05 21 34 30 9 3 0 3 12 57 108
2018 PC 17 26 30 18 6 1 1 25 44 2007
2018 PC-01 12 14 26 32 14 1 1 47 27 69
2018 PC-02 12 22 31 23 9 2 2 33 35 718
2018 PC-03 18 28 30 17 5 1 1 22 47 752
2018 PC-04 23 31 31 10 3 1 1 14 55 323
2018 PC-05 29 33 24 8 3 0 2 12 63 97
2017 PC 19 26 29 15 7 1 3 23 47 2060
2017 PC-01 13 8 20 26 21 2 9 53 24 58
2017 PC-02 14 21 30 18 10 2 4 29 38 736
2017 PC-03 20 27 30 15 6 1 2 21 48 782
2017 PC-04 25 33 26 11 2 0 1 13 60 349
2017 PC-05 31 35 22 11 1 0 0 12 66 87
2014 PC 24 31 26 11 5 1 3 16 56 1913
2014 PC-01 10 23 29 23 14 0 2 38 33 59
2014 PC-02 20 30 26 12 7 1 4 20 52 634
2014 PC-03 25 31 26 11 4 1 2 15 58 754
2014 PC-04 30 33 26 8 2 0 1 10 64 334
2014 PC-05 29 36 27 4 1 0 2 5 67 91
2011 PC 24 29 28 11 5 1 2 16 55 2191
2011 PC-01 8 17 26 22 21 3 4 45 27 107
2011 PC-02 19 29 29 13 5 2 3 19 50 774
2011 PC-03 26 30 28 10 4 1 2 15 57 824
2011 PC-04 33 30 27 6 2 0 1 8 64 351
2011 PC-05 35 37 21 5 1 0 1 6 72 110
2008 PC 21 27 29 14 5 1 2 20 50 1739
2008 PC-01 10 14 30 22 14 4 5 40 27 106
2008 PC-02 21 24 27 19 6 2 2 26 46 618
2008 PC-03 18 31 29 14 6 1 2 20 50 593
2008 PC-04 28 31 32 6 1 1 1 7 60 292
2008 PC-05 30 33 31 5 0 0 1 6 63 94

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 10 18 30 25 13 2 2 40 29 2210
2019 PC-01 7 14 16 28 22 7 5 57 25 74
2019 PC-02 9 15 26 25 18 4 3 46 26 741
2019 PC-03 10 18 32 25 12 2 2 38 29 877
2019 PC-04 11 22 34 23 8 1 1 31 34 356
2019 PC-05 10 17 35 24 11 0 3 36 28 107
2018 PC 10 20 29 25 12 2 2 39 31 2004
2018 PC-01 9 15 29 26 17 0 5 45 25 69
2018 PC-02 9 17 27 27 14 3 2 44 27 719
2018 PC-03 9 22 31 23 11 1 2 36 32 752
2018 PC-04 12 21 30 27 8 1 2 36 33 321
2018 PC-05 14 30 27 20 7 1 1 27 45 97
2017 PC 10 19 30 24 12 1 4 38 31 2060
2017 PC-01 10 21 15 24 21 2 6 50 34 58
2017 PC-02 9 16 27 26 14 3 6 43 27 735
2017 PC-03 10 19 32 22 13 1 3 36 31 785
2017 PC-04 10 24 34 23 6 0 2 30 35 348
2017 PC-05 8 28 34 21 8 0 1 29 37 87
2014 PC 9 18 29 26 12 1 4 40 29 1914
2014 PC-01 1 18 26 28 19 3 5 51 21 59
2014 PC-02 9 18 25 25 14 2 6 43 30 636
2014 PC-03 9 20 30 25 11 1 4 37 31 752
2014 PC-04 10 17 31 27 11 1 3 40 28 334
2014 PC-05 8 13 39 32 6 0 2 39 21 92
2011 PC 11 21 30 22 10 2 5 34 33 2187
2011 PC-01 5 12 17 25 24 8 8 59 20 107
2011 PC-02 9 19 27 25 13 2 5 40 31 772
2011 PC-03 12 21 33 19 9 2 4 30 35 822
2011 PC-04 13 25 32 17 8 1 3 26 40 351
2011 PC-05 13 18 38 25 3 1 2 28 32 110
2008 PC 17 24 27 19 7 2 4 27 44 1740
2008 PC-01 10 21 24 19 13 5 9 37 35 106
2008 PC-02 16 19 26 22 9 3 4 33 39 618
2008 PC-03 17 26 27 18 7 1 4 26 45 595
2008 PC-04 20 31 29 14 4 0 2 19 52 291
2008 PC-05 25 28 28 15 0 0 3 16 55 94

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 17 28 33 14 6 2 1 20 46 2222
2019 PC-01 9 21 25 19 14 8 3 38 34 74
2019 PC-02 12 25 34 16 8 4 2 25 39 746
2019 PC-03 18 27 34 14 5 2 0 20 45 878
2019 PC-04 23 33 30 10 2 1 1 12 58 360
2019 PC-05 29 32 27 8 3 0 2 11 61 108
2018 PC 19 28 33 13 4 2 1 18 49 2011
2018 PC-01 13 25 28 20 9 1 4 31 40 69
2018 PC-02 15 23 36 15 6 3 2 23 40 718
2018 PC-03 20 29 33 12 4 1 1 16 51 754
2018 PC-04 24 32 32 9 1 1 1 11 57 327
2018 PC-05 34 39 17 8 1 0 1 9 74 97
2017 PC 20 28 30 13 5 2 3 18 51 2058
2017 PC-01 15 19 28 12 17 2 8 32 37 58
2017 PC-02 15 24 33 16 5 3 4 23 42 734
2017 PC-03 20 30 30 12 5 1 2 18 52 783
2017 PC-04 32 32 23 9 2 0 2 11 65 349
2017 PC-05 28 33 32 6 0 0 1 6 62 87
2014 PC 27 28 28 9 4 2 3 13 57 1917
2014 PC-01 8 35 38 5 10 1 3 16 45 59
2014 PC-02 22 25 31 10 5 3 4 16 50 636
2014 PC-03 27 30 28 8 4 2 2 12 59 755
2014 PC-04 35 29 24 10 1 1 0 11 64 334
2014 PC-05 43 31 17 8 0 0 2 8 75 92

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 10 21 36 22 9 0 1 31 32 2224
2019 PC-01 1 16 37 21 25 0 0 46 18 74
2019 PC-02 9 19 35 24 12 1 1 37 28 748
2019 PC-03 11 22 35 23 8 0 1 31 33 878
2019 PC-04 12 23 40 18 5 0 1 23 36 360
2019 PC-05 17 28 35 15 4 0 1 19 46 108
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 68 16 5 5 2 0 2 87 8 2223
2019 PC-01 85 7 3 3 3 0 0 92 6 74
2019 PC-02 70 15 5 4 2 0 3 88 7 748
2019 PC-03 67 17 5 5 2 0 3 87 8 880
2019 PC-04 66 18 5 7 2 0 1 85 10 357
2019 PC-05 62 22 7 4 3 0 2 85 7 107
2017 PC 69 16 5 5 2 0 3 87 8 2067
2017 PC-01 82 12 7 0 0 0 0 93 0 58
2017 PC-02 69 17 5 4 3 0 3 88 7 738
2017 PC-03 68 16 5 5 3 1 3 86 8 787
2017 PC-04 69 13 6 7 1 0 3 85 9 349
2017 PC-05 68 20 5 4 1 0 3 90 6 87
2014 PC 71 13 4 6 3 0 3 87 8 1915
2014 PC-01 77 10 8 4 1 0 0 87 5 59
2014 PC-02 71 13 5 6 2 0 3 87 8 635
2014 PC-03 70 13 4 6 3 0 4 86 10 755
2014 PC-04 69 16 5 4 3 0 2 87 8 333
2014 PC-05 78 13 3 5 0 0 0 92 5 92
2011 PC 68 14 5 5 3 0 4 85 9 2195
2011 PC-01 76 13 3 1 2 0 6 94 3 106
2011 PC-02 69 13 7 4 4 0 4 85 8 777
2011 PC-03 66 14 6 7 4 0 4 83 11 825
2011 PC-04 69 15 2 7 3 0 3 87 11 351
2011 PC-05 66 23 4 5 0 0 3 91 5 110
2008 PC 67 14 4 5 4 0 5 86 10 1740
2008 PC-01 77 11 1 3 3 0 6 93 6 106
2008 PC-02 67 14 4 4 5 0 6 86 10 620
2008 PC-03 67 12 5 5 4 0 5 85 10 593
2008 PC-04 64 17 4 5 6 0 3 84 12 291
2008 PC-05 67 19 4 5 0 0 4 90 5 94

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 28 32 14 10 5 7 5 68 16 2221
2019 PC-01 34 29 16 6 3 4 9 72 10 74
2019 PC-02 30 28 13 9 5 8 5 68 17 745
2019 PC-03 27 31 14 12 5 8 4 66 19 879
2019 PC-04 28 40 15 8 4 2 2 71 13 358
2019 PC-05 30 45 12 3 4 3 4 80 7 108
2018 PC 21 34 17 11 6 8 4 62 19 2010
2018 PC-01 25 26 16 11 3 10 9 63 17 70
2018 PC-02 23 31 15 11 6 10 4 63 20 718
2018 PC-03 21 32 19 11 6 7 4 59 20 750
2018 PC-04 19 42 15 9 5 5 5 67 16 327
2018 PC-05 22 45 17 6 4 4 2 71 11 97
2017 PC 26 32 15 10 5 7 5 66 17 2065
2017 PC-01 32 34 12 4 6 10 3 75 11 58
2017 PC-02 29 27 16 9 5 8 5 65 16 738
2017 PC-03 24 33 15 11 5 6 5 65 18 786
2017 PC-04 21 38 15 11 5 6 6 66 17 350
2017 PC-05 36 36 10 9 5 4 1 75 15 85
2014 PC 31 30 14 9 6 5 4 68 16 1917
2014 PC-01 52 22 10 8 6 2 0 75 14 59
2014 PC-02 30 25 16 9 7 7 6 63 18 636
2014 PC-03 29 32 13 10 6 6 5 68 18 755
2014 PC-04 35 36 12 6 5 4 3 75 11 334
2014 PC-05 39 40 8 7 4 0 2 80 11 92

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 47 32 7 9 4 1 0 80 13 2221
2019 PC-01 55 30 3 6 4 3 0 87 10 74
2019 PC-02 46 31 7 11 3 1 0 78 15 748
2019 PC-03 44 32 8 11 4 1 0 77 15 876
2019 PC-04 52 35 5 4 3 0 0 87 8 359
2019 PC-05 57 37 1 3 3 0 0 94 5 107
2018 PC 43 32 9 10 5 0 0 76 15 2007
2018 PC-01 44 24 18 12 1 0 0 68 13 69
2018 PC-02 41 33 8 11 6 1 0 75 17 717
2018 PC-03 42 32 10 10 5 0 0 75 15 750
2018 PC-04 47 34 7 8 4 0 0 81 12 326
2018 PC-05 55 32 6 1 6 0 0 87 7 97
2017 PC 45 33 8 9 4 1 0 78 14 2068
2017 PC-01 48 32 5 8 5 0 2 82 13 58
2017 PC-02 44 32 9 10 5 1 0 76 15 738
2017 PC-03 44 34 8 9 4 1 0 79 13 787
2017 PC-04 45 37 5 9 3 1 0 83 12 350
2017 PC-05 65 19 8 3 5 0 0 84 8 87
2014 PC 46 31 8 9 4 1 1 78 14 1915
2014 PC-01 52 27 7 13 2 0 0 79 15 59
2014 PC-02 42 33 9 9 5 1 0 76 15 635
2014 PC-03 44 32 9 9 5 0 1 77 14 754
2014 PC-04 53 27 7 9 2 1 0 81 11 334
2014 PC-05 60 24 6 9 1 0 0 84 10 92

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 55 32 6 6 2 0 0 87 8 2219
2019 PC-01 67 26 3 2 2 0 0 93 4 73
2019 PC-02 56 31 5 7 2 0 0 87 8 748
2019 PC-03 55 30 7 7 2 0 0 85 9 876
2019 PC-04 51 39 4 4 2 0 0 90 5 357
2019 PC-05 54 38 4 3 2 0 0 92 5 108
2018 PC 51 35 6 5 2 0 0 86 8 2011
2018 PC-01 55 30 10 5 0 0 0 85 5 70
2018 PC-02 52 34 7 4 2 0 0 87 7 717
2018 PC-03 50 35 6 6 2 0 0 85 8 751
2018 PC-04 47 40 5 6 2 0 0 87 8 328
2018 PC-05 60 27 6 5 1 0 0 87 6 97
2017 PC 50 38 5 5 1 0 0 88 7 2066
2017 PC-01 58 26 11 2 3 0 0 84 5 58
2017 PC-02 50 38 4 6 1 0 0 88 7 738
2017 PC-03 51 38 6 4 1 0 0 89 5 786
2017 PC-04 49 39 5 6 2 0 0 88 7 349
2017 PC-05 59 33 2 5 1 0 0 92 6 87
2014 PC 49 37 7 5 1 0 0 86 7 1912
2014 PC-01 60 27 8 3 2 0 0 87 5 59
2014 PC-02 47 39 8 4 1 0 0 87 6 635
2014 PC-03 49 35 8 6 2 1 0 85 8 754
2014 PC-04 50 39 4 7 1 0 0 89 7 332
2014 PC-05 57 33 3 5 1 0 0 90 6 92

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 37 7 4 1 1 0 87 5 2223
2019 PC-01 55 38 3 3 0 0 0 94 3 74
2019 PC-02 49 36 8 4 1 1 0 86 6 746
2019 PC-03 49 37 8 4 1 1 0 87 5 879
2019 PC-04 48 41 6 3 1 0 0 89 4 359
2019 PC-05 56 39 5 1 0 0 0 94 1 108
2018 PC 44 41 8 4 2 0 0 86 6 2009
2018 PC-01 39 44 13 3 0 1 0 84 3 70
2018 PC-02 45 40 8 5 2 0 0 85 7 718
2018 PC-03 44 41 8 4 2 0 0 85 6 750
2018 PC-04 42 46 7 3 2 0 0 88 5 327
2018 PC-05 50 36 7 2 5 0 0 86 7 97
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 54 30 9 3 2 1 1 85 5 2225
2019 PC-01 43 34 17 2 1 3 0 79 3 74
2019 PC-02 48 30 12 5 2 1 1 81 7 749
2019 PC-03 54 31 8 4 1 1 1 87 5 879
2019 PC-04 61 27 9 2 1 1 0 88 3 359
2019 PC-05 76 17 6 1 0 0 0 93 1 108

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 42 33 11 9 4 0 1 76 13 2218
2019 PC-01 52 30 7 3 4 1 2 85 7 74
2019 PC-02 42 31 11 11 3 0 1 74 15 746
2019 PC-03 42 34 10 7 4 1 1 77 12 876
2019 PC-04 38 36 12 10 4 0 1 75 14 358
2019 PC-05 43 42 9 4 1 0 0 86 5 108
2018 PC 35 40 12 8 4 0 0 76 12 2003
2018 PC-01 32 47 6 9 4 0 1 80 14 70
2018 PC-02 37 39 12 7 4 1 0 77 11 718
2018 PC-03 35 39 13 7 5 0 1 75 12 745
2018 PC-04 32 43 11 10 4 0 0 75 14 328
2018 PC-05 33 40 16 7 4 0 0 73 12 96
2017 PC 36 39 10 9 5 1 0 76 14 2068
2017 PC-01 35 46 5 11 2 0 0 82 13 58
2017 PC-02 40 37 9 9 4 1 0 78 13 738
2017 PC-03 35 41 10 8 5 1 1 77 13 787
2017 PC-04 34 39 9 10 6 0 1 73 17 350
2017 PC-05 41 36 9 7 7 0 0 77 14 87
2014 PC 36 39 10 9 5 0 0 76 14 1916
2014 PC-01 48 37 8 2 5 0 0 85 7 59
2014 PC-02 35 40 12 9 3 0 0 76 12 635
2014 PC-03 39 37 8 9 6 1 0 77 15 755
2014 PC-04 31 41 10 13 5 0 1 72 17 334
2014 PC-05 33 44 11 6 6 1 0 77 12 92
2011 PC 31 39 12 11 6 1 0 70 17 2193
2011 PC-01 37 34 14 10 4 2 0 72 14 106
2011 PC-02 30 38 14 10 6 1 1 69 17 779
2011 PC-03 31 39 11 11 6 0 0 71 18 822
2011 PC-04 31 38 12 11 6 1 0 71 17 350
2011 PC-05 30 40 13 13 5 0 0 70 18 110
2008 PC 24 37 15 14 9 1 0 62 23 1740
2008 PC-01 29 34 20 10 6 0 1 64 16 105
2008 PC-02 28 36 14 13 8 1 0 64 21 620
2008 PC-03 22 39 15 14 9 1 1 62 23 594
2008 PC-04 20 38 14 15 13 1 0 58 28 291
2008 PC-05 19 41 15 18 7 0 0 59 26 94

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 50 30 10 5 3 1 1 82 8 2216
2019 PC-01 48 28 14 4 4 1 1 78 8 74
2019 PC-02 51 29 10 5 3 2 0 82 8 747
2019 PC-03 50 30 11 5 3 1 1 81 8 876
2019 PC-04 50 31 8 6 3 2 1 83 9 357
2019 PC-05 56 37 3 2 1 1 0 94 3 108
2018 PC 46 33 10 6 3 1 0 80 9 1993
2018 PC-01 40 37 12 6 6 0 0 76 12 70
2018 PC-02 49 34 9 6 2 1 0 83 8 713
2018 PC-03 46 30 12 6 3 2 0 78 10 741
2018 PC-04 45 36 8 6 4 1 0 82 10 327
2018 PC-05 49 29 12 3 6 1 0 78 9 96
2017 PC 46 32 10 6 4 2 1 81 10 2067
2017 PC-01 43 38 10 3 2 5 0 84 5 58
2017 PC-02 47 31 10 7 4 2 0 79 10 738
2017 PC-03 47 33 8 6 3 2 1 82 9 786
2017 PC-04 45 32 9 6 4 2 2 80 10 350
2017 PC-05 46 38 9 1 5 1 0 85 6 87
2014 PC 46 32 10 7 3 1 1 79 10 1916
2014 PC-01 58 29 7 5 0 0 0 88 5 59
2014 PC-02 46 31 12 6 3 1 1 78 9 636
2014 PC-03 48 31 10 5 4 1 1 80 10 755
2014 PC-04 40 36 10 10 3 1 1 77 12 333
2014 PC-05 46 36 3 9 2 4 0 86 11 92
2011 PC 40 33 12 7 4 2 1 75 12 2196
2011 PC-01 52 27 10 3 4 3 1 83 7 106
2011 PC-02 39 34 12 8 4 2 1 75 13 779
2011 PC-03 40 34 12 7 4 2 1 76 12 824
2011 PC-04 42 30 13 8 5 3 0 74 13 351
2011 PC-05 40 34 16 8 3 0 0 73 11 110
2008 PC 36 33 12 10 6 3 1 72 16 1740
2008 PC-01 39 30 14 12 3 2 0 70 16 105
2008 PC-02 36 33 12 10 6 3 1 72 16 620
2008 PC-03 36 35 12 8 6 2 1 73 15 593
2008 PC-04 36 34 9 12 6 2 0 72 19 292
2008 PC-05 31 32 19 13 3 1 1 64 16 94

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 46 34 9 7 3 1 0 81 10 2214
2019 PC-01 48 28 8 8 3 1 3 80 12 74
2019 PC-02 46 32 9 8 3 1 1 79 11 746
2019 PC-03 46 33 9 8 3 1 0 80 11 874
2019 PC-04 44 39 9 6 2 0 0 83 8 358
2019 PC-05 46 39 8 5 1 1 0 86 6 106
2018 PC 42 35 10 8 4 0 0 77 13 1995
2018 PC-01 40 31 13 6 7 0 3 73 14 70
2018 PC-02 43 35 10 8 3 0 0 79 12 716
2018 PC-03 39 36 10 9 4 1 0 76 14 741
2018 PC-04 44 35 8 8 4 0 0 79 12 327
2018 PC-05 51 28 8 4 9 0 0 79 13 95
2017 PC 43 35 9 7 4 1 0 79 12 2067
2017 PC-01 49 31 11 5 3 0 0 81 8 58
2017 PC-02 43 33 10 8 5 1 0 77 13 737
2017 PC-03 43 36 8 8 4 1 0 80 12 787
2017 PC-04 44 36 8 6 5 1 1 80 11 350
2017 PC-05 48 36 8 3 5 0 0 84 8 87
2014 PC 41 34 10 10 4 0 0 76 14 1914
2014 PC-01 60 28 5 6 2 0 0 88 8 59
2014 PC-02 39 34 13 10 4 0 0 74 13 635
2014 PC-03 43 34 9 10 5 0 0 77 14 754
2014 PC-04 40 39 5 11 5 0 0 79 16 333
2014 PC-05 41 35 11 8 4 1 0 77 12 92
2011 PC 36 37 10 10 6 1 0 73 17 2194
2011 PC-01 44 35 10 5 5 1 1 80 10 106
2011 PC-02 33 36 12 12 6 1 1 69 19 777
2011 PC-03 36 38 10 10 5 1 0 75 15 824
2011 PC-04 36 37 8 10 7 1 0 74 18 351
2011 PC-05 44 38 6 9 3 0 0 82 12 110
2008 PC 31 36 12 12 8 1 0 68 20 1740
2008 PC-01 34 32 15 12 6 0 0 66 19 105
2008 PC-02 33 35 11 13 8 1 0 68 21 620
2008 PC-03 31 38 11 11 8 1 0 70 19 593
2008 PC-04 32 34 12 12 9 1 0 67 22 292
2008 PC-05 26 37 18 12 7 0 0 64 18 94

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 82 9 3 2 1 0 3 94 3 2216
2019 PC-01 92 1 5 1 0 0 0 93 1 73
2019 PC-02 82 8 2 2 2 0 4 94 3 744
2019 PC-03 81 9 3 2 2 0 3 93 3 874
2019 PC-04 81 9 4 2 1 0 2 92 4 360
2019 PC-05 80 15 3 1 1 0 1 95 2 108
2017 PC 80 11 3 1 1 0 3 94 3 2066
2017 PC-01 85 13 2 0 0 0 0 98 0 58
2017 PC-02 82 9 2 1 2 0 3 95 3 737
2017 PC-03 80 11 3 1 1 0 3 94 3 787
2017 PC-04 79 11 3 1 1 0 4 94 2 349
2017 PC-05 79 14 3 2 0 0 1 94 2 87
2014 PC 79 10 3 2 2 0 4 93 4 1916
2014 PC-01 86 5 5 1 0 0 2 93 1 59
2014 PC-02 79 11 3 2 1 0 4 94 3 636
2014 PC-03 78 9 3 3 2 0 5 92 5 755
2014 PC-04 79 12 3 2 2 0 3 93 4 333
2014 PC-05 82 8 6 0 2 0 1 92 3 92
2011 PC 77 10 4 2 2 0 4 92 4 2195
2011 PC-01 81 11 2 0 3 0 4 95 3 106
2011 PC-02 77 10 4 2 2 0 5 91 4 779
2011 PC-03 75 11 4 3 2 0 5 91 5 823
2011 PC-04 80 10 3 2 1 0 3 94 3 351
2011 PC-05 82 9 4 1 1 0 3 94 2 110
2008 PC 79 7 3 2 3 1 5 92 5 1742
2008 PC-01 85 5 4 2 1 0 4 93 3 106
2008 PC-02 78 8 3 2 3 1 5 92 5 620
2008 PC-03 79 6 3 3 3 0 6 91 6 595
2008 PC-04 78 9 4 2 3 0 3 90 6 292
2008 PC-05 87 8 1 0 1 0 3 98 1 93

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 66 21 5 3 2 2 1 89 6 2224
2019 PC-01 64 23 4 3 1 2 3 92 4 74
2019 PC-02 63 21 4 5 3 2 2 88 8 748
2019 PC-03 69 19 5 3 3 2 0 90 5 879
2019 PC-04 65 23 4 4 1 2 1 90 5 358
2019 PC-05 66 19 10 2 1 0 2 87 3 108
2017 PC 58 26 4 4 2 3 2 89 7 2066
2017 PC-01 52 22 7 4 0 8 7 88 4 58
2017 PC-02 57 24 5 5 2 4 2 87 8 738
2017 PC-03 61 26 4 4 2 2 1 90 6 786
2017 PC-04 58 26 4 4 2 4 2 88 7 350
2017 PC-05 52 38 1 1 3 4 1 94 5 86
2014 PC 55 26 7 4 2 4 2 86 6 1916
2014 PC-01 68 20 7 2 0 1 2 91 2 59
2014 PC-02 56 27 7 4 2 3 2 87 6 636
2014 PC-03 56 27 6 3 2 3 2 88 5 755
2014 PC-04 52 26 7 6 4 5 1 83 10 333
2014 PC-05 49 30 6 2 2 7 5 89 5 92
2011 PC 48 31 8 6 4 2 1 82 10 2195
2011 PC-01 54 26 6 7 2 4 3 85 9 106
2011 PC-02 48 32 6 6 3 3 2 83 10 779
2011 PC-03 50 29 8 6 5 1 0 81 11 823
2011 PC-04 46 32 8 6 4 3 1 81 10 351
2011 PC-05 41 36 13 4 2 4 1 81 6 110

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 66 22 6 3 2 1 0 89 5 2226
2019 PC-01 63 27 5 1 3 1 0 91 4 74
2019 PC-02 67 22 5 4 2 1 0 89 6 747
2019 PC-03 67 21 6 2 2 1 0 89 4 880
2019 PC-04 65 22 6 4 2 1 1 88 5 360
2019 PC-05 67 24 5 2 0 3 0 93 2 108
2018 PC 60 25 8 3 3 1 0 86 7 1997
2018 PC-01 63 19 8 6 4 0 0 82 11 69
2018 PC-02 62 23 7 4 3 1 0 86 6 718
2018 PC-03 59 26 8 3 3 1 0 87 6 741
2018 PC-04 57 28 6 4 3 2 0 87 8 327
2018 PC-05 57 22 12 1 6 1 0 80 7 96
2017 PC 60 24 8 3 3 1 0 85 7 2065
2017 PC-01 68 17 12 2 0 0 2 86 2 57
2017 PC-02 61 23 8 4 3 1 0 85 7 738
2017 PC-03 60 26 7 3 3 1 0 87 7 786
2017 PC-04 57 25 8 3 3 2 0 84 7 350
2017 PC-05 64 21 6 1 7 1 0 86 8 86

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 51 31 8 7 3 0 0 82 9 2223
2019 PC-01 49 35 7 3 4 1 0 86 7 74
2019 PC-02 52 29 8 8 3 0 0 81 11 747
2019 PC-03 51 31 10 6 2 0 0 82 8 878
2019 PC-04 49 34 8 6 3 0 0 83 10 360
2019 PC-05 58 30 7 5 1 0 0 88 6 108
2018 PC 47 30 12 6 4 0 0 77 11 2001
2018 PC-01 48 28 12 3 9 0 0 76 12 70
2018 PC-02 49 28 13 6 3 0 0 77 10 717
2018 PC-03 47 30 12 7 4 0 0 76 12 745
2018 PC-04 45 34 12 4 5 0 0 79 9 327
2018 PC-05 47 33 5 8 6 0 0 80 15 96
2017 PC 49 30 10 5 5 0 0 80 10 2065
2017 PC-01 60 23 10 3 2 0 2 85 5 58
2017 PC-02 49 30 10 7 4 0 0 79 12 737
2017 PC-03 49 31 10 4 5 0 0 81 9 786
2017 PC-04 48 30 11 5 5 0 1 79 10 350
2017 PC-05 53 31 7 3 6 0 0 84 9 86
2014 PC 48 29 10 8 4 0 0 78 12 1916
2014 PC-01 64 23 7 6 0 0 0 87 6 59
2014 PC-02 49 30 9 9 3 0 0 79 12 636
2014 PC-03 49 29 10 7 5 0 0 78 12 755
2014 PC-04 46 30 11 9 4 1 0 76 13 333
2014 PC-05 47 32 12 8 1 1 0 79 9 92

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 14 44 20 12 5 2 3 61 17 690
2019 PC-02 9 41 23 14 7 4 2 53 23 74
2019 PC-03 13 43 23 13 3 3 3 59 17 208
2019 PC-04 14 47 20 10 6 2 2 63 16 279
2019 PC-05 20 43 19 11 3 0 4 66 14 102
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 36 15 7 4 9 0 71 12 2219
2019 PC-01 39 32 12 5 1 10 0 79 7 74
2019 PC-02 32 35 13 5 3 11 0 76 10 748
2019 PC-03 28 35 17 8 3 10 0 70 11 878
2019 PC-04 25 37 17 12 5 4 0 65 17 359
2019 PC-05 26 43 13 5 5 7 0 75 11 106
2018 PC 25 34 17 9 5 10 0 65 16 2016
2018 PC-01 39 36 10 5 6 5 0 78 11 70
2018 PC-02 26 32 16 9 4 14 0 67 15 719
2018 PC-03 24 34 18 10 4 9 0 64 16 754
2018 PC-04 23 38 16 10 7 5 0 65 18 329
2018 PC-05 25 31 22 10 7 4 0 58 18 97
2017 PC 25 34 17 10 4 10 0 66 15 2068
2017 PC-01 36 34 13 4 3 8 2 78 8 58
2017 PC-02 27 32 16 9 3 14 0 69 13 739
2017 PC-03 23 34 18 10 5 10 0 64 16 787
2017 PC-04 24 40 15 12 5 5 0 67 18 349
2017 PC-05 27 34 18 9 7 5 0 64 17 87
2014 PC 22 33 18 10 5 12 0 62 17 1915
2014 PC-01 33 40 5 2 6 10 3 85 9 59
2014 PC-02 19 31 19 10 5 16 0 60 17 635
2014 PC-03 23 33 17 9 5 13 0 63 17 755
2014 PC-04 22 36 16 13 6 8 0 63 20 333
2014 PC-05 33 27 23 11 1 4 1 63 13 92
2011 PC 19 30 20 12 9 9 0 55 23 2193
2011 PC-01 34 36 13 3 2 12 1 80 5 107
2011 PC-02 16 31 22 11 8 11 1 53 22 778
2011 PC-03 20 30 20 12 10 8 0 54 24 822
2011 PC-04 19 30 20 15 9 9 0 53 25 351
2011 PC-05 22 31 24 12 8 3 0 55 20 110

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 23 37 19 13 5 3 0 61 19 2216
2019 PC-01 23 43 17 9 2 6 0 70 12 74
2019 PC-02 25 34 19 12 5 4 0 62 18 749
2019 PC-03 22 37 20 13 5 3 0 61 18 875
2019 PC-04 19 38 20 14 7 2 0 58 21 359
2019 PC-05 20 46 15 12 5 2 0 67 17 106
2018 PC 20 34 19 15 9 3 0 56 24 2014
2018 PC-01 28 35 14 14 7 3 0 64 22 70
2018 PC-02 22 32 20 14 7 5 0 56 22 717
2018 PC-03 19 34 20 15 9 2 0 54 25 754
2018 PC-04 16 39 18 16 10 2 0 56 26 329
2018 PC-05 19 44 15 12 10 0 0 62 23 97
2017 PC 18 36 19 15 8 4 0 56 24 2065
2017 PC-01 39 29 10 13 5 4 0 71 19 58
2017 PC-02 19 35 20 15 5 6 0 57 21 738
2017 PC-03 16 36 20 16 9 3 0 53 26 785
2017 PC-04 17 39 20 13 9 2 0 57 23 349
2017 PC-05 17 43 14 13 11 1 0 61 25 87
2014 PC 14 32 22 17 11 3 0 48 29 1915
2014 PC-01 27 35 17 8 5 5 3 68 14 59
2014 PC-02 14 29 23 17 11 5 0 45 30 635
2014 PC-03 14 32 22 18 11 3 0 47 30 755
2014 PC-04 14 34 21 17 12 1 0 49 29 333
2014 PC-05 16 42 20 16 5 0 0 58 21 92
2011 PC 11 29 22 20 16 2 0 41 36 2195
2011 PC-01 22 41 19 10 6 1 1 64 16 107
2011 PC-02 11 28 24 19 15 3 0 40 35 779
2011 PC-03 11 28 22 20 17 2 0 39 39 822
2011 PC-04 9 30 22 20 18 2 0 40 38 351
2011 PC-05 6 37 14 30 12 0 0 43 42 110
2008 PC 14 30 20 18 16 2 0 45 35 1742
2008 PC-01 22 32 18 13 11 3 1 57 25 106
2008 PC-02 14 29 20 18 14 4 0 46 34 620
2008 PC-03 14 29 23 19 14 1 0 43 33 594
2008 PC-04 11 33 16 17 23 1 0 44 40 292
2008 PC-05 10 27 20 23 19 0 1 37 43 94

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 13 33 22 17 8 6 0 50 27 2219
2019 PC-01 21 27 20 13 4 14 0 56 20 74
2019 PC-02 16 32 20 16 7 8 0 53 25 749
2019 PC-03 13 34 22 18 7 6 0 50 26 878
2019 PC-04 11 33 25 18 10 3 0 45 29 359
2019 PC-05 8 43 20 19 7 4 0 52 26 106
2018 PC 12 29 22 20 10 6 0 44 32 2011
2018 PC-01 14 40 11 14 10 11 0 61 27 70
2018 PC-02 14 28 22 17 10 9 0 46 30 716
2018 PC-03 11 28 23 22 10 5 0 42 34 752
2018 PC-04 9 32 24 23 11 2 0 42 34 329
2018 PC-05 11 30 29 19 10 1 0 41 30 97
2017 PC 12 30 23 18 11 6 0 44 31 2066
2017 PC-01 26 26 20 13 12 3 0 54 26 58
2017 PC-02 13 29 23 16 8 10 0 47 27 738
2017 PC-03 10 29 23 19 13 6 0 41 34 785
2017 PC-04 11 32 23 20 12 2 0 44 33 350
2017 PC-05 7 43 20 19 11 0 0 50 30 87
2014 PC 9 26 22 22 15 7 0 37 39 1912
2014 PC-01 15 34 19 14 8 7 3 55 25 59
2014 PC-02 9 23 24 18 15 10 0 36 37 634
2014 PC-03 8 27 21 22 15 6 0 38 40 754
2014 PC-04 9 28 22 25 14 2 0 37 40 332
2014 PC-05 4 33 22 29 12 0 0 37 41 92
2011 PC 6 25 22 25 16 6 0 33 44 2187
2011 PC-01 15 40 19 17 6 4 1 57 24 107
2011 PC-02 6 23 23 24 14 9 0 32 42 774
2011 PC-03 6 24 23 25 18 5 0 31 45 822
2011 PC-04 5 26 18 28 19 3 0 32 50 350
2011 PC-05 4 26 25 27 18 0 0 30 45 109
2008 PC 6 24 21 26 18 5 0 32 47 1741
2008 PC-01 9 29 21 21 11 9 1 42 35 105
2008 PC-02 6 24 22 23 16 8 1 33 43 620
2008 PC-03 7 22 21 30 16 4 0 30 48 594
2008 PC-04 5 25 16 25 25 3 0 32 52 292
2008 PC-05 4 18 24 28 25 1 0 22 54 94

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 35 20 20 9 3 0 48 31 2217
2019 PC-01 17 35 20 12 10 7 0 55 23 74
2019 PC-02 14 30 22 19 10 5 0 47 30 747
2019 PC-03 11 36 20 21 9 2 0 48 31 879
2019 PC-04 9 40 20 21 9 1 0 49 30 359
2019 PC-05 10 46 13 21 8 2 0 57 29 106
2018 PC 12 31 19 23 12 3 0 44 36 2011
2018 PC-01 13 33 16 22 9 8 0 50 34 70
2018 PC-02 13 31 20 21 11 5 0 46 34 717
2018 PC-03 11 30 19 24 13 3 0 42 39 752
2018 PC-04 10 35 16 26 11 1 0 46 38 328
2018 PC-05 12 37 18 21 12 0 0 49 33 97
2017 PC 12 34 19 20 11 4 0 48 32 2067
2017 PC-01 29 23 15 14 13 6 0 56 28 58
2017 PC-02 11 33 21 19 9 6 0 47 30 739
2017 PC-03 11 32 20 21 13 3 0 45 35 785
2017 PC-04 11 42 16 19 10 2 0 54 30 350
2017 PC-05 14 41 17 19 9 0 0 55 28 87
2014 PC 9 31 21 22 14 3 0 41 37 1913
2014 PC-01 21 29 25 17 5 2 2 51 23 59
2014 PC-02 9 29 25 20 14 4 0 39 35 635
2014 PC-03 9 31 19 22 15 4 0 42 38 755
2014 PC-04 7 35 16 28 13 1 0 43 41 332
2014 PC-05 13 35 18 24 10 1 0 48 34 92
2011 PC 7 31 20 25 16 2 0 39 41 2187
2011 PC-01 17 35 19 19 6 4 1 55 26 107
2011 PC-02 8 29 23 23 15 3 0 37 39 773
2011 PC-03 6 30 18 26 18 2 0 37 44 822
2011 PC-04 5 34 19 26 16 1 0 39 42 350
2011 PC-05 6 33 14 30 15 1 0 40 45 110
2008 PC 9 32 17 26 14 2 0 42 40 1743
2008 PC-01 19 39 14 20 5 3 0 59 26 106
2008 PC-02 9 30 19 24 14 3 0 40 40 620
2008 PC-03 9 31 18 29 12 2 0 41 41 595
2008 PC-04 7 33 16 27 17 0 0 40 44 292
2008 PC-05 9 33 10 26 18 3 0 43 46 94

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 36 27 14 6 3 10 3 73 10 2228
2019 PC-01 27 29 15 7 3 16 3 69 13 74
2019 PC-02 35 24 13 7 4 13 3 71 14 749
2019 PC-03 39 29 13 5 2 10 3 77 8 880
2019 PC-04 34 33 17 7 2 6 1 73 9 360
2019 PC-05 44 24 19 7 1 6 0 72 8 108
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 19 47 20 10 3 1 0 67 13 2220
2019 PC-01 17 50 24 8 0 1 0 67 8 73
2019 PC-02 20 46 20 9 3 2 0 68 12 747
2019 PC-03 20 46 20 10 3 1 0 67 13 878
2019 PC-04 14 49 17 14 5 1 0 64 19 357
2019 PC-05 14 57 21 4 4 0 1 71 8 108
2018 PC 18 46 18 13 4 1 0 65 17 2018
2018 PC-01 20 44 20 13 3 0 0 64 17 70
2018 PC-02 20 45 18 12 3 2 0 67 15 722
2018 PC-03 18 47 18 12 4 1 0 65 16 753
2018 PC-04 16 45 19 14 6 0 0 61 20 329
2018 PC-05 15 46 19 13 8 0 0 61 20 96
2017 PC 19 44 19 13 4 1 0 64 17 2065
2017 PC-01 31 36 20 8 3 2 0 68 11 58
2017 PC-02 19 46 20 11 3 2 0 66 14 738
2017 PC-03 18 42 20 14 4 2 0 62 18 786
2017 PC-04 19 45 15 14 6 1 0 65 21 348
2017 PC-05 17 49 20 8 7 0 0 66 14 87
2014 PC 17 42 19 15 6 1 0 60 21 1913
2014 PC-01 25 43 22 9 0 2 0 69 9 59
2014 PC-02 15 44 21 14 4 2 0 60 19 635
2014 PC-03 17 40 19 15 7 1 0 58 23 754
2014 PC-04 16 43 17 16 7 1 0 60 23 332
2014 PC-05 24 43 12 17 4 0 0 67 21 92
2011 PC 15 41 18 16 9 1 0 57 25 2195
2011 PC-01 21 52 12 7 3 4 0 77 10 107
2011 PC-02 14 41 21 15 7 2 0 55 23 777
2011 PC-03 16 41 17 15 11 1 0 57 26 825
2011 PC-04 12 43 14 18 13 0 0 55 31 350
2011 PC-05 12 38 15 27 8 0 0 50 35 110

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 9 34 25 20 7 5 0 45 29 2211
2019 PC-01 10 39 17 21 4 8 0 54 27 74
2019 PC-02 11 34 23 18 7 6 0 48 27 741
2019 PC-03 9 33 27 20 6 4 0 44 28 872
2019 PC-04 7 34 26 21 11 1 0 42 32 359
2019 PC-05 5 33 23 29 5 5 1 41 35 108

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 44 14 10 3 2 1 73 13 2223
2019 PC-01 24 33 17 19 4 2 2 59 24 74
2019 PC-02 27 40 15 11 3 2 1 70 15 748
2019 PC-03 26 46 12 9 4 3 1 74 13 879
2019 PC-04 28 46 13 8 3 1 1 76 11 357
2019 PC-05 32 49 10 7 1 1 0 82 8 108
2018 PC 28 42 13 10 4 3 0 73 14 2014
2018 PC-01 29 31 17 9 9 5 1 64 19 70
2018 PC-02 26 42 14 11 4 3 1 70 16 719
2018 PC-03 26 44 12 11 4 3 1 72 15 752
2018 PC-04 32 48 10 7 3 0 0 80 10 328
2018 PC-05 45 32 15 6 1 1 0 78 7 97
2017 PC 31 41 12 9 3 3 1 75 13 2064
2017 PC-01 34 36 8 16 0 5 1 75 17 58
2017 PC-02 28 41 13 10 2 5 1 73 13 738
2017 PC-03 29 43 13 9 4 2 1 73 13 784
2017 PC-04 40 38 9 7 3 2 0 80 11 349
2017 PC-05 47 38 6 4 3 1 0 86 8 87
2014 PC 36 41 9 8 3 2 1 80 11 1914
2014 PC-01 35 50 3 3 5 3 0 88 8 59
2014 PC-02 30 45 12 8 3 3 1 77 10 635
2014 PC-03 36 41 9 8 4 2 1 78 12 754
2014 PC-04 43 39 7 7 3 1 1 83 10 333
2014 PC-05 54 33 4 8 0 0 1 87 8 92
2011 PC 29 39 12 10 5 4 1 72 16 2194
2011 PC-01 33 29 10 12 6 9 2 69 20 107
2011 PC-02 26 40 14 11 5 5 1 69 17 776
2011 PC-03 30 39 12 10 5 3 1 72 16 824
2011 PC-04 33 41 11 7 5 2 1 76 13 351
2011 PC-05 34 38 12 8 3 4 1 75 12 110
2008 PC 25 38 14 12 6 4 1 66 20 1740
2008 PC-01 30 36 13 11 4 4 2 70 16 106
2008 PC-02 24 38 14 12 7 4 1 65 20 619
2008 PC-03 23 38 15 14 5 4 1 64 20 594
2008 PC-04 28 38 11 10 8 3 1 69 20 291
2008 PC-05 31 37 8 13 6 2 3 72 19 94

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 43 18 6 2 1 0 73 8 2212
2019 PC-01 30 41 21 6 0 3 0 73 6 73
2019 PC-02 30 42 19 5 3 1 0 73 8 742
2019 PC-03 30 42 18 6 2 2 0 73 9 874
2019 PC-04 27 46 18 6 3 0 0 72 9 357
2019 PC-05 29 50 13 4 2 1 0 81 6 108
2018 PC 28 42 19 7 3 2 0 71 10 2005
2018 PC-01 30 38 20 9 1 2 0 69 11 70
2018 PC-02 29 40 20 6 2 2 0 70 9 716
2018 PC-03 26 44 17 8 3 2 0 71 11 750
2018 PC-04 30 42 17 8 2 1 0 73 11 325
2018 PC-05 35 36 23 4 2 0 0 71 6 97

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 17 27 21 13 9 11 2 51 25 2225
2019 PC-01 22 24 24 7 4 15 4 57 13 74
2019 PC-02 17 28 20 14 7 11 2 53 25 748
2019 PC-03 16 28 21 13 10 12 1 51 26 878
2019 PC-04 17 24 23 15 9 10 1 46 28 359
2019 PC-05 19 29 31 9 4 7 0 52 14 108
2018 PC 16 27 20 15 10 11 1 49 29 2015
2018 PC-01 28 24 13 9 14 10 1 60 26 70
2018 PC-02 17 27 20 14 8 13 1 51 26 719
2018 PC-03 13 27 19 16 12 12 1 46 32 752
2018 PC-04 18 26 20 13 12 9 2 49 28 329
2018 PC-05 25 25 22 12 7 5 4 54 21 97
2017 PC 15 27 18 15 11 13 2 49 30 2064
2017 PC-01 20 34 13 7 18 7 2 59 27 58
2017 PC-02 15 29 16 14 10 14 2 53 28 738
2017 PC-03 14 26 17 17 12 13 2 46 33 786
2017 PC-04 15 27 20 14 12 10 1 47 30 348
2017 PC-05 19 34 18 11 9 9 0 58 22 86
2014 PC 14 24 18 16 13 13 2 45 34 1916
2014 PC-01 21 41 10 4 12 10 2 71 17 59
2014 PC-02 13 24 19 16 13 14 1 44 34 635
2014 PC-03 12 23 21 18 11 13 1 42 34 755
2014 PC-04 14 24 15 15 15 15 2 46 37 334
2014 PC-05 26 26 15 11 13 5 3 57 26 92
2011 PC 10 23 19 18 14 14 2 40 38 2193
2011 PC-01 21 25 15 8 9 17 4 58 22 107
2011 PC-02 9 24 20 19 13 13 2 40 37 779
2011 PC-03 10 21 19 20 14 14 2 37 41 821
2011 PC-04 10 23 18 16 17 14 1 39 40 351
2011 PC-05 9 31 22 12 14 10 2 46 30 109

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 36 19 18 9 2 0 53 27 2219
2019 PC-01 30 26 15 13 10 4 2 59 25 74
2019 PC-02 18 31 19 19 10 3 0 51 30 746
2019 PC-03 15 38 19 18 8 2 0 54 27 875
2019 PC-04 12 42 21 16 7 1 0 55 24 358
2019 PC-05 24 36 19 18 3 0 1 60 21 108
2018 PC 16 36 18 18 10 2 0 53 28 2013
2018 PC-01 29 33 7 17 12 2 0 63 30 70
2018 PC-02 18 35 19 16 10 2 0 54 27 719
2018 PC-03 15 35 17 20 10 2 0 51 31 752
2018 PC-04 14 40 19 19 8 1 0 54 27 328
2018 PC-05 19 43 20 10 9 0 0 61 19 97
2017 PC 18 36 16 16 10 3 0 56 27 2065
2017 PC-01 34 29 15 9 8 5 0 66 18 58
2017 PC-02 18 35 17 17 9 4 1 55 27 737
2017 PC-03 17 39 15 17 11 2 0 57 28 787
2017 PC-04 17 37 19 17 10 1 0 54 27 348
2017 PC-05 25 48 11 9 8 0 0 72 17 87
2014 PC 14 35 16 21 12 2 0 50 34 1915
2014 PC-01 16 45 10 20 5 4 0 63 26 59
2014 PC-02 12 33 15 24 13 3 0 47 38 635
2014 PC-03 17 34 16 20 12 2 0 51 33 755
2014 PC-04 11 38 19 21 10 1 0 49 32 333
2014 PC-05 14 45 12 19 8 2 0 61 27 92
2011 PC 18 38 16 15 11 2 0 57 26 2195
2011 PC-01 23 33 14 10 11 5 5 61 23 106
2011 PC-02 16 37 16 16 12 2 0 54 29 778
2011 PC-03 20 38 17 13 10 2 0 59 24 824
2011 PC-04 14 43 16 15 10 1 0 58 26 351
2011 PC-05 23 46 12 12 7 1 0 69 19 110
2008 PC 17 34 19 17 12 1 0 52 29 1740
2008 PC-01 16 40 12 15 11 5 0 60 27 106
2008 PC-02 14 33 21 18 13 2 0 48 31 620
2008 PC-03 19 36 18 16 10 1 0 55 26 593
2008 PC-04 17 35 19 14 13 1 0 53 28 291
2008 PC-05 15 34 26 17 8 0 1 49 25 94

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 30 16 19 16 2 1 47 36 2229
2019 PC-01 22 23 19 18 9 4 5 49 30 74
2019 PC-02 16 28 15 18 19 4 0 46 39 749
2019 PC-03 15 29 16 21 16 2 0 45 38 880
2019 PC-04 16 37 19 14 13 0 2 54 27 360
2019 PC-05 21 35 16 17 9 0 2 57 27 108
2018 PC 14 29 16 20 18 2 1 44 40 2015
2018 PC-01 21 22 16 16 18 6 0 46 37 70
2018 PC-02 15 27 17 19 20 2 1 43 40 722
2018 PC-03 11 29 15 24 19 1 1 41 44 754
2018 PC-04 17 33 18 16 15 1 1 50 32 326
2018 PC-05 13 39 16 11 17 1 3 55 29 97
2017 PC 12 29 14 21 20 3 1 43 42 2066
2017 PC-01 21 33 16 17 12 1 0 54 29 58
2017 PC-02 11 28 14 19 23 4 1 41 44 738
2017 PC-03 11 30 14 22 19 2 2 43 43 786
2017 PC-04 11 32 17 21 16 1 1 44 38 349
2017 PC-05 25 32 17 15 10 0 1 57 25 87
2014 PC 10 26 15 21 25 3 1 37 48 1915
2014 PC-01 17 24 12 16 27 3 0 42 45 59
2014 PC-02 5 24 14 20 31 5 1 31 55 635
2014 PC-03 11 26 16 22 22 2 1 39 45 755
2014 PC-04 14 28 14 22 20 1 1 43 43 333
2014 PC-05 22 31 12 20 13 0 2 54 34 92
2011 PC 11 26 15 23 22 2 1 38 47 2195
2011 PC-01 14 27 13 23 20 3 1 42 45 106
2011 PC-02 8 22 14 26 28 2 1 31 55 778
2011 PC-03 11 28 16 22 21 2 1 40 44 825
2011 PC-04 14 26 17 20 20 1 1 41 41 350
2011 PC-05 22 37 6 24 8 1 3 61 33 110
2008 PC 12 32 13 20 20 2 1 46 41 1735
2008 PC-01 8 34 14 23 15 4 2 45 40 106
2008 PC-02 10 29 15 19 24 3 1 40 45 618
2008 PC-03 13 35 12 21 17 1 1 49 39 591
2008 PC-04 17 35 13 18 15 1 1 53 34 290
2008 PC-05 17 25 14 16 21 1 5 45 40 94

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 45 29 14 6 3 1 3 77 9 2224
2019 PC-01 58 30 7 2 0 0 3 91 2 74
2019 PC-02 50 25 11 6 3 1 4 79 10 748
2019 PC-03 43 29 16 5 3 1 3 75 8 879
2019 PC-04 37 35 15 7 3 1 2 75 10 359
2019 PC-05 41 27 19 7 2 0 4 71 10 108

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 52 15 10 6 6 2 9 75 13 2224
2019 PC-01 54 12 12 4 5 3 9 75 11 74
2019 PC-02 51 17 9 6 4 3 8 77 12 748
2019 PC-03 53 15 10 6 5 2 9 77 12 877
2019 PC-04 49 13 11 9 8 1 9 69 18 360
2019 PC-05 51 10 11 6 9 1 11 70 17 108

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 41 30 16 6 2 2 3 74 9 2221
2019 PC-01 41 31 10 9 4 6 0 76 14 74
2019 PC-02 37 30 20 6 2 2 3 70 9 747
2019 PC-03 42 30 15 7 2 2 2 75 9 876
2019 PC-04 43 28 15 7 2 2 3 75 10 359
2019 PC-05 53 27 12 4 1 0 3 83 5 108

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 36 26 18 9 4 4 3 67 14 2219
2019 PC-01 36 27 11 6 5 11 3 74 13 73
2019 PC-02 33 27 19 9 5 4 4 65 15 745
2019 PC-03 36 26 18 8 4 5 3 67 13 877
2019 PC-04 40 24 15 12 4 2 3 68 17 359
2019 PC-05 52 22 12 5 4 2 4 78 9 108

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 32 19 17 13 12 3 4 55 27 2216
2019 PC-01 22 20 24 9 13 9 3 48 25 74
2019 PC-02 29 18 17 15 14 3 3 50 31 745
2019 PC-03 31 19 19 12 12 3 4 54 26 876
2019 PC-04 40 19 15 10 9 2 5 63 21 355
2019 PC-05 50 18 8 9 8 0 6 73 18 108

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 74 14 5 1 1 2 3 93 2 2222
2019 PC-01 67 18 6 3 0 3 3 90 3 74
2019 PC-02 69 16 6 2 1 2 3 91 4 746
2019 PC-03 76 13 4 1 1 2 3 94 2 878
2019 PC-04 76 13 4 1 0 2 3 94 1 359
2019 PC-05 77 12 2 1 1 0 7 96 2 108

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 77 8 4 1 2 5 3 93 3 2215
2019 PC-01 84 9 0 0 0 2 4 100 0 74
2019 PC-02 76 9 4 1 2 4 4 93 3 744
2019 PC-03 77 9 4 1 1 5 3 93 2 874
2019 PC-04 80 6 4 2 1 4 3 92 3 357
2019 PC-05 80 6 3 2 2 2 6 93 4 108

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 81 5 2 1 1 2 9 96 2 2217
2019 PC-01 81 6 3 1 0 2 7 96 1 74
2019 PC-02 78 6 3 1 1 2 9 94 2 746
2019 PC-03 81 5 1 1 1 2 9 97 2 874
2019 PC-04 86 3 1 0 0 1 8 98 1 358
2019 PC-05 87 1 2 0 0 0 10 98 0 108

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 16 48 20 10 3 3 0 66 13 2223
2019 PC-01 23 40 14 18 0 4 0 66 19 73
2019 PC-02 17 45 22 11 3 4 0 64 14 749
2019 PC-03 15 49 21 9 3 3 0 66 12 875
2019 PC-04 17 49 19 10 3 2 0 67 14 360
2019 PC-05 14 61 24 0 1 0 0 75 1 108
2018 PC 16 42 22 12 4 4 0 61 17 2019
2018 PC-01 24 39 20 9 4 3 0 65 14 70
2018 PC-02 16 42 22 12 4 4 0 61 16 721
2018 PC-03 14 43 21 14 5 4 0 59 19 754
2018 PC-04 19 41 22 10 5 3 0 62 15 329
2018 PC-05 14 50 22 6 7 1 0 65 14 97
2017 PC 15 43 22 12 4 4 0 61 17 2065
2017 PC-01 25 37 22 11 2 3 0 64 13 58
2017 PC-02 16 43 22 13 3 5 0 61 16 737
2017 PC-03 12 43 23 12 5 4 0 58 18 786
2017 PC-04 18 44 19 13 4 3 0 63 17 350
2017 PC-05 20 54 16 4 5 1 0 75 9 86

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 32 46 12 6 2 2 0 80 8 2214
2019 PC-01 45 37 9 5 0 5 0 86 5 74
2019 PC-02 33 43 13 6 2 2 0 79 8 744
2019 PC-03 30 48 12 6 2 2 0 80 8 875
2019 PC-04 30 47 12 7 3 1 0 78 9 355
2019 PC-05 34 48 14 3 0 1 0 83 3 108
2018 PC 36 45 10 4 2 2 0 83 7 2011
2018 PC-01 46 39 6 5 2 1 2 87 6 69
2018 PC-02 37 44 10 4 2 2 0 83 6 719
2018 PC-03 37 44 10 5 2 2 0 83 7 751
2018 PC-04 34 49 9 5 1 2 0 84 6 328
2018 PC-05 37 50 9 1 2 1 0 88 3 96
2017 PC 35 46 11 4 1 3 0 83 6 2067
2017 PC-01 43 38 12 2 5 1 0 81 7 58
2017 PC-02 37 45 10 3 1 4 0 85 4 738
2017 PC-03 34 47 10 5 2 3 0 82 7 786
2017 PC-04 30 47 13 6 1 3 0 80 7 350
2017 PC-05 40 47 7 3 2 0 0 87 6 87
2014 PC 35 43 12 4 2 3 0 81 6 1913
2014 PC-01 49 44 5 0 0 2 0 95 0 59
2014 PC-02 34 44 12 4 2 4 0 81 6 635
2014 PC-03 34 43 13 4 2 3 0 80 6 754
2014 PC-04 37 43 11 5 2 2 0 82 7 332
2014 PC-05 43 37 15 3 1 0 0 81 4 92
2011 PC 27 44 15 7 4 4 0 73 11 2190
2011 PC-01 46 35 12 3 0 3 1 85 3 107
2011 PC-02 25 46 14 7 3 5 0 74 11 775
2011 PC-03 26 44 16 7 5 3 0 72 12 822
2011 PC-04 25 44 16 8 4 3 0 72 12 350
2011 PC-05 38 38 12 7 3 1 0 77 11 110

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 38 40 13 3 1 4 0 82 5 2219
2019 PC-01 47 30 10 7 0 6 0 81 8 74
2019 PC-02 38 39 14 3 2 4 0 80 5 746
2019 PC-03 38 41 12 3 2 4 0 82 5 875
2019 PC-04 38 42 12 4 1 2 0 83 5 358
2019 PC-05 40 43 11 3 1 2 0 84 4 108
2018 PC 37 38 14 4 2 5 0 79 6 2012
2018 PC-01 34 40 15 6 2 1 2 77 8 69
2018 PC-02 37 36 14 5 2 6 0 78 7 718
2018 PC-03 38 39 13 3 2 5 0 81 5 754
2018 PC-04 38 40 14 3 1 3 0 81 5 327
2018 PC-05 38 46 13 1 2 0 0 84 3 96
2017 PC 33 40 15 4 2 6 0 78 6 2066
2017 PC-01 43 31 15 2 5 5 0 77 7 58
2017 PC-02 33 39 14 5 1 7 1 78 7 738
2017 PC-03 32 42 15 4 1 6 0 79 5 787
2017 PC-04 34 42 16 3 3 3 0 78 5 348
2017 PC-05 36 45 12 3 2 1 0 82 6 87
2014 PC 37 39 14 3 1 7 0 81 4 1913
2014 PC-01 54 32 8 0 0 6 0 91 0 59
2014 PC-02 34 37 15 3 2 9 0 78 6 635
2014 PC-03 37 39 14 3 1 6 0 81 4 755
2014 PC-04 39 43 11 2 1 4 0 86 3 331
2014 PC-05 44 32 18 3 2 2 0 77 5 92

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 48 38 9 4 2 0 0 86 5 2227
2019 PC-01 62 25 9 4 0 0 0 87 4 74
2019 PC-02 50 36 8 3 2 0 0 87 5 747
2019 PC-03 46 40 9 4 1 0 0 86 5 880
2019 PC-04 45 40 9 5 2 0 0 85 6 360
2019 PC-05 57 33 7 2 1 0 0 89 3 108
2018 PC 45 41 8 4 2 0 0 86 6 2006
2018 PC-01 50 37 7 3 0 2 0 89 3 70
2018 PC-02 48 39 9 2 2 0 0 87 4 716
2018 PC-03 44 40 9 5 2 0 0 84 7 753
2018 PC-04 40 47 6 4 3 0 0 87 7 325
2018 PC-05 48 41 4 5 1 0 0 89 6 95
2017 PC 42 42 8 5 2 0 0 84 7 2066
2017 PC-01 52 32 12 2 2 0 0 85 3 58
2017 PC-02 45 39 10 4 2 0 0 84 6 737
2017 PC-03 42 43 8 5 2 0 0 85 7 786
2017 PC-04 36 49 8 5 3 0 0 85 8 350
2017 PC-05 50 37 4 6 2 1 0 88 8 87
2014 PC 40 41 11 6 2 0 0 81 8 1915
2014 PC-01 67 20 8 2 2 2 0 88 3 59
2014 PC-02 37 41 14 6 2 1 0 79 8 635
2014 PC-03 41 40 10 6 2 0 0 81 8 755
2014 PC-04 40 42 9 5 3 0 0 82 8 333
2014 PC-05 43 44 10 1 2 0 0 87 3 92
2011 PC 32 42 13 7 4 0 0 75 11 2187
2011 PC-01 50 36 11 1 1 1 0 87 2 107
2011 PC-02 29 44 14 8 5 0 0 73 13 774
2011 PC-03 33 42 13 7 4 0 0 76 11 821
2011 PC-04 31 42 13 8 4 1 0 74 12 349
2011 PC-05 38 38 11 9 3 1 0 77 12 110
2008 PC 29 41 15 9 4 1 0 71 14 1742
2008 PC-01 35 43 17 3 3 0 0 78 5 106
2008 PC-02 31 41 14 8 4 1 0 73 12 620
2008 PC-03 28 43 16 9 3 1 0 71 13 594
2008 PC-04 26 39 14 12 8 0 0 66 20 292
2008 PC-05 32 35 16 13 4 0 0 67 17 94

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 37 38 14 7 3 0 0 76 10 2224
2019 PC-01 49 29 14 6 1 2 0 79 7 74
2019 PC-02 39 37 13 7 3 0 0 76 10 746
2019 PC-03 36 40 14 6 3 0 0 76 9 878
2019 PC-04 33 38 17 8 3 0 0 72 11 360
2019 PC-05 48 28 16 8 0 0 0 76 8 108
2018 PC 34 36 17 8 4 1 0 71 12 2009
2018 PC-01 48 22 15 11 1 2 0 72 12 70
2018 PC-02 38 36 15 8 4 0 0 74 12 720
2018 PC-03 32 38 18 8 3 1 0 71 12 749
2018 PC-04 31 37 20 7 4 0 0 69 11 326
2018 PC-05 29 38 21 5 6 0 0 68 11 96
2017 PC 32 40 15 8 4 1 0 72 13 2065
2017 PC-01 39 39 10 7 5 0 0 78 12 58
2017 PC-02 34 39 15 8 3 0 0 74 11 738
2017 PC-03 30 41 14 8 5 1 0 72 14 785
2017 PC-04 29 40 16 11 4 0 0 68 15 349
2017 PC-05 38 42 15 0 6 0 0 79 6 87
2014 PC 24 37 17 14 7 0 0 61 21 1916
2014 PC-01 40 41 8 8 3 0 0 80 12 59
2014 PC-02 21 40 19 13 6 0 0 62 19 635
2014 PC-03 25 36 17 14 7 1 0 62 21 755
2014 PC-04 23 35 14 20 8 0 0 58 28 334
2014 PC-05 27 34 20 12 7 0 0 61 19 92
2011 PC 21 36 21 12 8 1 0 58 21 2197
2011 PC-01 30 45 11 7 5 1 1 77 13 107
2011 PC-02 20 38 23 13 6 1 0 58 19 778
2011 PC-03 21 36 22 11 9 0 0 57 21 825
2011 PC-04 21 32 22 14 10 1 0 54 24 351
2011 PC-05 26 36 14 13 10 0 0 62 24 110

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 35 40 14 8 3 0 0 75 11 2219
2019 PC-01 45 36 13 6 0 0 0 80 6 74
2019 PC-02 36 38 14 9 3 0 0 74 11 743
2019 PC-03 34 43 13 7 3 0 0 77 10 879
2019 PC-04 32 41 14 8 4 1 0 74 12 359
2019 PC-05 43 33 16 8 0 0 0 76 8 108
2018 PC 32 40 15 9 4 1 0 72 12 2006
2018 PC-01 44 34 11 4 5 2 0 79 9 69
2018 PC-02 35 38 14 9 3 1 0 73 12 718
2018 PC-03 29 43 15 9 4 1 0 73 12 750
2018 PC-04 29 41 18 8 4 0 0 70 12 326
2018 PC-05 32 38 14 10 5 0 0 70 15 96
2017 PC 30 43 13 10 4 0 0 73 14 2065
2017 PC-01 38 42 9 7 5 0 0 80 12 58
2017 PC-02 33 41 13 10 3 0 0 74 12 737
2017 PC-03 29 45 12 9 5 0 0 74 14 786
2017 PC-04 25 45 13 13 4 0 0 71 16 350
2017 PC-05 35 39 12 10 5 0 0 73 15 86
2014 PC 22 38 17 16 7 0 0 60 23 1916
2014 PC-01 35 49 8 5 3 0 0 83 8 59
2014 PC-02 21 37 21 15 5 0 0 58 20 635
2014 PC-03 24 38 15 16 7 0 0 62 23 755
2014 PC-04 21 36 16 18 9 0 0 58 27 334
2014 PC-05 23 34 21 18 3 0 0 58 21 92
2011 PC 21 36 19 16 8 0 0 57 24 2192
2011 PC-01 27 43 14 12 3 1 0 70 15 107
2011 PC-02 19 36 22 16 6 1 0 56 23 775
2011 PC-03 22 36 19 14 10 0 0 58 24 824
2011 PC-04 21 35 15 20 8 0 0 56 29 350
2011 PC-05 23 34 17 20 7 0 0 57 27 110
2008 PC 21 37 18 14 9 1 0 59 23 1739
2008 PC-01 24 38 27 8 3 0 0 62 11 106
2008 PC-02 21 38 20 11 8 1 0 60 20 618
2008 PC-03 22 39 16 16 8 0 0 60 24 593
2008 PC-04 22 36 14 14 13 0 0 58 27 292
2008 PC-05 18 31 20 18 12 1 0 49 30 94

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 34 29 19 10 5 3 1 66 15 2227
2019 PC-01 31 25 28 6 4 6 0 59 11 74
2019 PC-02 34 26 18 11 6 3 1 63 18 749
2019 PC-03 34 31 18 9 4 4 0 67 14 879
2019 PC-04 34 33 16 12 3 2 0 69 15 360
2019 PC-05 36 30 24 5 4 1 1 67 9 107
2018 PC 30 30 19 11 6 3 1 62 18 2012
2018 PC-01 35 27 19 10 8 1 0 63 18 70
2018 PC-02 32 27 20 11 5 3 1 62 17 719
2018 PC-03 28 32 19 11 7 4 0 62 18 753
2018 PC-04 29 33 18 12 5 3 1 64 17 328
2018 PC-05 37 29 16 10 6 1 1 67 16 95
2017 PC 30 30 18 10 7 4 1 63 18 2063
2017 PC-01 31 34 16 5 5 8 0 71 11 58
2017 PC-02 30 30 19 9 6 5 0 63 16 738
2017 PC-03 31 30 18 10 7 4 1 64 18 785
2017 PC-04 28 32 18 11 7 4 1 63 19 347
2017 PC-05 42 26 14 9 7 2 0 69 16 87
2014 PC 25 29 19 13 8 5 0 57 23 1915
2014 PC-01 38 26 20 3 7 5 0 68 11 59
2014 PC-02 23 30 20 13 8 5 0 56 22 635
2014 PC-03 26 29 18 15 8 4 0 58 24 755
2014 PC-04 25 29 18 13 9 5 1 57 24 333
2014 PC-05 28 28 18 15 9 1 1 57 24 92
2011 PC 26 28 19 14 9 4 0 57 23 2197
2011 PC-01 28 31 15 10 6 10 2 66 17 107
2011 PC-02 23 29 21 14 9 3 0 54 24 778
2011 PC-03 28 25 18 15 8 5 1 56 24 825
2011 PC-04 27 29 18 13 9 4 0 58 23 351
2011 PC-05 34 29 15 8 7 6 0 67 17 110
2008 PC 23 28 20 15 8 5 1 54 25 1741
2008 PC-01 26 26 26 13 3 6 0 55 17 106
2008 PC-02 21 27 21 16 9 6 0 52 26 620
2008 PC-03 22 31 16 17 7 6 1 57 26 594
2008 PC-04 25 27 23 12 10 2 1 54 23 291
2008 PC-05 23 33 18 12 6 3 4 61 20 94
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PC 21 40 38 2226
2019 PC-01 24 22 54 74
2019 PC-02 19 39 42 748
2019 PC-03 20 43 37 880
2019 PC-04 25 41 34 360
2019 PC-05 29 42 29 108
2018 PC 24 39 36 2016
2018 PC-01 25 25 50 70
2018 PC-02 23 39 38 721
2018 PC-03 25 41 34 754
2018 PC-04 27 37 37 328
2018 PC-05 29 46 25 96
2017 PC 22 40 37 2067
2017 PC-01 22 32 46 58
2017 PC-02 18 41 41 738
2017 PC-03 23 43 33 786
2017 PC-04 28 38 34 350
2017 PC-05 33 35 32 87
2014 PC 23 40 36 1914
2014 PC-01 29 38 33 59
2014 PC-02 19 40 41 635
2014 PC-03 24 41 36 753
2014 PC-04 27 39 34 334
2014 PC-05 34 38 28 92
2011 PC 25 40 34 2197
2011 PC-01 35 33 32 106
2011 PC-02 22 42 36 779
2011 PC-03 25 41 35 825
2011 PC-04 29 40 31 351
2011 PC-05 31 37 32 110

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PC 15 36 30 6 8 5 472
2019 PC-01 0 25 24 6 33 12 18
2019 PC-02 7 33 31 8 12 9 145
2019 PC-03 14 40 34 4 6 3 177
2019 PC-04 27 37 24 6 1 4 89
2019 PC-05 36 38 23 0 3 0 31
2018 PC 15 34 30 5 9 7 492
2018 PC-01 0 23 43 6 28 0 17
2018 PC-02 7 36 30 5 15 7 166
2018 PC-03 14 38 29 6 6 7 185
2018 PC-04 27 33 26 3 5 6 86
2018 PC-05 43 15 32 0 0 10 28
2017 PC 17 27 33 7 10 6 465
2017 PC-01 0 20 15 14 51 0 13
2017 PC-02 5 33 30 4 19 10 133
2017 PC-03 21 25 35 11 4 4 182
2017 PC-04 23 29 35 3 5 5 100
2017 PC-05 38 21 31 7 0 3 28
2014 PC 10 31 33 14 9999 12 451
2014 PC-01 0 29 12 29 9999 30 17
2014 PC-02 2 31 36 11 9999 19 125
2014 PC-03 12 32 34 15 9999 7 178
2014 PC-04 15 33 32 16 9999 5 90
2014 PC-05 23 19 33 13 9999 13 31
2011 PC 13 26 37 11 9999 14 555
2011 PC-01 0 17 29 16 9999 38 37
2011 PC-02 6 26 42 12 9999 15 171
2011 PC-03 10 28 37 12 9999 12 202
2011 PC-04 26 21 32 9 9999 11 100
2011 PC-05 25 25 38 9 9999 3 34
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 33 53 7 5 1 0 0 86 7 2220
2019 PC-01 28 41 8 16 4 2 3 72 20 73
2019 PC-02 26 53 9 8 2 1 0 81 10 746
2019 PC-03 33 54 7 4 1 0 0 88 5 877
2019 PC-04 39 52 5 3 0 0 0 92 3 360
2019 PC-05 48 51 0 1 1 0 0 98 2 106

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 58 28 6 2 1 4 1 91 3 2228
2019 PC-01 49 21 7 4 2 15 3 85 6 74
2019 PC-02 56 28 6 3 0 5 1 90 3 749
2019 PC-03 60 27 5 2 1 4 0 91 3 879
2019 PC-04 60 30 6 1 1 1 0 91 3 360
2019 PC-05 64 26 5 3 0 1 1 92 3 108
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 10 90 2221
2019 PC-01 9 91 74
2019 PC-02 10 90 745
2019 PC-03 10 90 878
2019 PC-04 8 92 358
2019 PC-05 9 91 108
2018 PC 11 89 2010
2018 PC-01 16 84 70
2018 PC-02 11 89 720
2018 PC-03 11 89 753
2018 PC-04 12 88 325
2018 PC-05 7 93 96

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 41 59 213
2019 PC-02 50 50 72
2019 PC-03 36 64 83
2019 PC-04 32 68 29
2018 PC 47 53 225
2018 PC-02 52 48 81
2018 PC-03 45 55 83
2018 PC-04 48 52 38

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 61 39 213
2019 PC-02 66 34 72
2019 PC-03 61 39 83
2019 PC-04 52 48 29
2018 PC 58 42 225
2018 PC-02 60 40 81
2018 PC-03 55 45 83
2018 PC-04 60 40 38

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 8 92 213
2019 PC-03 8 92 83
2019 PC-04 20 80 29
2018 PC 10 90 225
2018 PC-01 0 100 10
2018 PC-03 12 88 83
2018 PC-04 20 80 38

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 213
2019 PC-02 0 100 72
2019 PC-03 0 100 83
2019 PC-04 0 100 29

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 213
2019 PC-02 7 93 72
2019 PC-03 7 93 83
2018 PC 8 92 225
2018 PC-03 12 88 83

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 4 96 213
2018 PC 7 93 225
2018 PC-01 0 100 10
2018 PC-03 9 91 83

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 5 95 213
2019 PC-03 10 90 83
2019 PC-05 0 100 10
2018 PC 3 97 225
2018 PC-01 0 100 10
2018 PC-04 0 100 38

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 30 70 210
2019 PC-02 26 74 72
2019 PC-03 28 72 81
2019 PC-04 38 62 29
2018 PC 39 61 225
2018 PC-02 36 64 81
2018 PC-03 39 61 83
2018 PC-04 36 64 38

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 38 62 210
2019 PC-02 38 62 72
2019 PC-03 40 60 81
2019 PC-04 34 66 29
2018 PC 42 58 225
2018 PC-02 43 57 81
2018 PC-03 37 63 83
2018 PC-04 40 60 38

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 44 56 210
2019 PC-02 38 62 72
2019 PC-03 48 52 81
2019 PC-04 52 48 29
2018 PC 48 52 225
2018 PC-02 47 53 81
2018 PC-03 46 54 83
2018 PC-04 51 49 38

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 45 55 210
2019 PC-02 53 47 72
2019 PC-03 40 60 81
2019 PC-04 41 59 29
2018 PC 38 62 225
2018 PC-02 35 65 81
2018 PC-03 39 61 83
2018 PC-04 39 61 38

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 34 66 210
2019 PC-02 36 64 72
2019 PC-03 35 65 81
2019 PC-04 27 73 29
2018 PC 37 63 225
2018 PC-02 30 70 81
2018 PC-03 37 63 83
2018 PC-04 43 57 38

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 58 42 210
2019 PC-02 61 39 72
2019 PC-03 54 46 81
2019 PC-04 68 32 29
2018 PC 52 48 225
2018 PC-02 52 48 81
2018 PC-03 47 53 83
2018 PC-04 68 32 38

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 31 69 210
2019 PC-02 28 72 72
2019 PC-03 34 66 81
2019 PC-04 35 65 29
2018 PC 25 75 225
2018 PC-02 26 74 81
2018 PC-03 27 73 83
2018 PC-04 33 67 38

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 210
2019 PC-02 0 100 72
2019 PC-03 0 100 81
2019 PC-04 0 100 29

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 4 96 210
2019 PC-04 0 100 29
2019 PC-05 0 100 10
2018 PC 6 94 225
2018 PC-02 6 94 81
2018 PC-03 6 94 83

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 210
2019 PC-02 7 93 72
2019 PC-05 0 100 10
2018 PC 8 92 225
2018 PC-02 9 91 81
2018 PC-03 8 92 83

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 46 54 210
2019 PC-02 46 54 72
2019 PC-03 43 57 81
2019 PC-04 44 56 29
2018 PC 40 60 225
2018 PC-02 41 59 81
2018 PC-03 34 66 83
2018 PC-04 44 56 38

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 24 76 210
2019 PC-02 18 82 72
2019 PC-03 21 79 81
2019 PC-04 32 68 29
2018 PC 22 78 225
2018 PC-02 19 81 81
2018 PC-03 25 75 83
2018 PC-04 21 79 38

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 18 82 210
2019 PC-02 24 76 72
2019 PC-03 16 84 81
2019 PC-04 21 79 29
2018 PC 12 88 225
2018 PC-02 14 86 81
2018 PC-03 10 90 83
2018 PC-04 15 85 38

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 53 47 207
2019 PC-02 52 48 71
2019 PC-03 52 48 81
2019 PC-04 57 43 29
2018 PC 61 39 225
2018 PC-02 61 39 81
2018 PC-03 64 36 83
2018 PC-04 68 32 38

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 28 72 207
2019 PC-02 31 69 71
2019 PC-03 23 77 81
2019 PC-04 32 68 29
2018 PC 26 74 225
2018 PC-02 30 70 81
2018 PC-03 17 83 83
2018 PC-04 34 66 38

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 207
2019 PC-02 8 92 71
2019 PC-03 9 91 81
2019 PC-04 27 73 29
2018 PC 10 90 225
2018 PC-02 9 91 81
2018 PC-03 6 94 83
2018 PC-04 19 81 38

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 19 81 207
2019 PC-02 16 84 71
2019 PC-03 24 76 81
2019 PC-05 0 100 10
2018 PC 20 80 225
2018 PC-02 20 80 81
2018 PC-03 21 79 83
2018 PC-04 21 79 38

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 16 84 207
2019 PC-02 19 81 71
2019 PC-03 15 85 81
2018 PC 9 91 225
2018 PC-02 9 91 81
2018 PC-03 7 93 83
2018 PC-04 13 87 38

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 3 97 207
2019 PC-05 0 100 10
2018 PC 3 97 225
2018 PC-01 0 100 10
2018 PC-04 0 100 38

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 207
2019 PC-02 12 88 71
2019 PC-03 9 91 81
2018 PC 15 85 225
2018 PC-02 13 87 81
2018 PC-03 11 89 83
2018 PC-04 21 79 38

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 13 87 207
2019 PC-02 12 88 71
2019 PC-03 11 89 81
2018 PC 12 88 225
2018 PC-02 11 89 81
2018 PC-03 10 90 83
2018 PC-04 18 82 38

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 29 71 207
2019 PC-02 28 72 71
2019 PC-03 31 69 81
2019 PC-04 25 75 29
2018 PC 21 79 225
2018 PC-02 25 75 81
2018 PC-03 19 81 83
2018 PC-04 14 86 38

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 199
2018 PC 9 91 218
2018 PC-02 11 89 77
2018 PC-03 7 93 80
2018 PC-04 14 86 38

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 28 72 199
2018 PC 27 73 218
2018 PC-02 25 75 77
2018 PC-03 33 67 80
2018 PC-04 21 79 38

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 199
2018 PC 15 85 218
2018 PC-02 20 80 77
2018 PC-03 11 89 80

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 5 95 199
2018 PC 8 92 218
2018 PC-02 9 91 77
2018 PC-03 6 94 80
2018 PC-04 14 86 38

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 10 90 199
2018 PC 17 83 218
2018 PC-02 15 85 77
2018 PC-03 17 83 80
2018 PC-04 25 75 38

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 9 91 199
2018 PC 9 91 218
2018 PC-02 9 91 77
2018 PC-03 7 93 80
2018 PC-04 13 87 38

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 12 88 199
2019 PC-05 0 100 10
2018 PC 11 89 218
2018 PC-02 13 87 77
2018 PC-03 13 87 80

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 199
2018 PC 13 87 218
2018 PC-02 17 83 77
2018 PC-03 12 88 80

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 199
2019 PC-05 0 100 10
2018 PC 10 90 218
2018 PC-02 13 87 77
2018 PC-03 9 91 80

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 32 68 199
2018 PC 28 72 218
2018 PC-02 38 62 77
2018 PC-03 17 83 80
2018 PC-04 21 79 38

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 12 88 199
2018 PC 11 89 218
2018 PC-02 9 91 77
2018 PC-03 10 90 80

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 48 52 199
2018 PC 41 59 218
2018 PC-02 47 53 77
2018 PC-03 34 66 80
2018 PC-04 34 66 38

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 56 44 199
2018 PC 53 47 218
2018 PC-02 53 47 77
2018 PC-03 51 49 80
2018 PC-04 50 50 38

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 4 96 199
2018 PC 3 97 218

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 15 85 199
2018 PC 11 89 218
2018 PC-02 14 86 77
2018 PC-03 6 94 80

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 13 87 2219
2019 PC-01 7 93 74
2019 PC-02 12 88 747
2019 PC-03 13 87 878
2019 PC-04 13 87 359
2019 PC-05 7 93 108

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 11 16 17 7 5 35 9 48 22 2225
2019 PC-01 12 13 16 6 6 37 11 47 23 74
2019 PC-02 13 14 14 6 5 37 12 51 21 747
2019 PC-03 9 14 18 8 5 38 7 43 24 879
2019 PC-04 11 23 20 7 5 25 10 52 18 360
2019 PC-05 13 26 14 9 6 26 7 59 21 108
2018 PC 10 17 19 7 5 35 7 47 21 2006
2018 PC-01 11 9 19 5 3 40 13 44 17 70
2018 PC-02 9 17 18 6 6 36 9 47 21 718
2018 PC-03 10 15 19 8 5 38 5 44 23 748
2018 PC-04 10 23 18 7 6 31 5 52 20 326
2018 PC-05 16 26 24 6 4 21 3 55 14 96
2017 PC 9 17 19 6 5 35 8 47 19 2065
2017 PC-01 8 23 11 13 0 36 8 56 23 58
2017 PC-02 9 14 18 5 4 40 10 46 18 739
2017 PC-03 9 17 19 7 4 36 7 46 21 784
2017 PC-04 10 21 23 6 7 27 7 46 19 349
2017 PC-05 13 35 15 3 10 22 2 63 18 87
2014 PC 11 15 18 5 4 37 9 49 17 1916
2014 PC-01 19 25 10 2 6 29 9 70 13 59
2014 PC-02 8 14 17 6 4 42 10 46 19 635
2014 PC-03 9 15 19 5 3 38 10 47 16 755
2014 PC-04 15 15 18 5 4 33 9 51 17 334
2014 PC-05 18 21 18 7 3 25 7 58 15 92

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 27 36 16 6 4 10 1 71 11 2227
2019 PC-01 27 28 17 5 5 15 1 66 13 74
2019 PC-02 29 34 14 6 3 12 1 73 11 749
2019 PC-03 26 35 19 7 4 10 1 68 11 879
2019 PC-04 28 41 15 6 4 5 0 74 11 360
2019 PC-05 37 41 12 4 2 5 1 82 6 108
2018 PC 24 38 19 7 3 9 0 68 11 2013
2018 PC-01 31 30 24 3 1 10 0 68 5 70
2018 PC-02 22 39 17 6 4 11 1 69 11 720
2018 PC-03 24 36 20 8 3 10 0 66 12 750
2018 PC-04 28 38 18 7 4 6 0 70 12 328
2018 PC-05 31 47 14 6 1 1 0 79 7 97
2017 PC 23 38 18 6 4 11 1 70 11 2066
2017 PC-01 25 32 20 3 5 15 0 67 10 58
2017 PC-02 22 38 16 4 4 15 1 72 9 738
2017 PC-03 22 40 17 7 3 9 1 69 11 785
2017 PC-04 26 34 21 7 3 8 0 65 11 350
2017 PC-05 32 49 7 1 6 5 0 85 7 87
2014 PC 23 33 20 5 3 16 1 66 10 1915
2014 PC-01 33 30 9 5 5 16 1 78 12 59
2014 PC-02 21 31 18 5 2 20 1 67 10 635
2014 PC-03 21 32 21 6 3 16 1 64 10 754
2014 PC-04 25 37 20 4 4 10 0 69 8 334
2014 PC-05 31 30 18 8 4 9 0 68 13 92
2011 PC 27 40 16 6 3 8 0 73 9 2190
2011 PC-01 39 34 13 3 1 10 2 81 4 106
2011 PC-02 27 39 17 5 3 10 0 72 9 778
2011 PC-03 25 42 17 6 3 7 0 72 10 821
2011 PC-04 26 42 16 5 5 6 0 72 11 349
2011 PC-05 30 43 14 6 2 6 0 77 8 110
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 5 95 2221
2019 PC-02 6 94 745
2019 PC-03 4 96 879
2019 PC-04 3 97 358
2018 PC 5 95 2007
2018 PC-01 8 92 68
2018 PC-02 5 95 720
2018 PC-03 6 94 748
2018 PC-04 4 96 327
2018 PC-05 7 93 97

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 33 67 100
2019 PC-02 36 64 42
2019 PC-03 34 66 38
2018 PC 28 72 105
2018 PC-02 39 61 33
2018 PC-03 16 84 45
2018 PC-04 48 52 13

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 75 25 100
2019 PC-02 82 18 42
2019 PC-03 69 31 38
2018 PC 80 20 105
2018 PC-02 66 34 33
2018 PC-03 86 14 45

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 100
2019 PC-02 0 100 42
2019 PC-03 0 100 38
2019 PC-04 0 100 10
2018 PC 0 100 105
2018 PC-02 0 100 33
2018 PC-03 0 100 45
2018 PC-04 0 100 13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 100
2018 PC 7 93 105

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 8 92 100
2018 PC 10 90 105

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 9 91 100
2018 PC 7 93 105
2018 PC-02 16 84 33
2018 PC-04 0 100 13

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 17 83 99
2019 PC-02 14 86 42
2019 PC-03 25 75 37
2019 PC-04 0 100 10
2018 PC 12 88 106
2018 PC-02 19 81 33
2018 PC-04 0 100 13

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 20 80 99
2019 PC-02 14 86 42
2019 PC-03 24 76 37
2018 PC 13 87 106

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 7 93 99
2019 PC-04 0 100 10
2018 PC 8 92 106
2018 PC-04 0 100 13

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 20 80 99
2019 PC-02 17 83 42
2019 PC-03 17 83 37
2019 PC-04 0 100 10
2018 PC 18 82 106
2018 PC-03 26 74 45

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 39 61 99
2019 PC-02 42 58 42
2019 PC-03 42 58 37
2018 PC 39 61 106
2018 PC-02 33 67 33
2018 PC-03 48 52 45
2018 PC-04 45 55 13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 99
2019 PC-02 0 100 42
2019 PC-03 0 100 37
2019 PC-04 0 100 10

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 13 87 99
2019 PC-02 11 89 42
2019 PC-03 13 87 37
2018 PC 7 93 106
2018 PC-04 0 100 13

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 16 84 99
2019 PC-02 18 82 42
2019 PC-03 14 86 37
2018 PC 24 76 106
2018 PC-02 33 67 33
2018 PC-03 18 82 45

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 99
2019 PC-02 0 100 42
2019 PC-03 0 100 37
2019 PC-04 0 100 10
2018 PC 0 100 106
2018 PC-02 0 100 33
2018 PC-03 0 100 45
2018 PC-04 0 100 13

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 13 87 99
2019 PC-02 16 84 42
2018 PC 12 88 106
2018 PC-03 11 89 45

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 0 100 99
2019 PC-02 0 100 42
2019 PC-03 0 100 37
2019 PC-04 0 100 10
2018 PC 0 100 106
2018 PC-02 0 100 33
2018 PC-03 0 100 45
2018 PC-04 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 99
2018 PC 20 80 106
2018 PC-02 18 82 33
2018 PC-03 14 86 45
2018 PC-04 39 61 13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 24 76 96
2019 PC-02 27 73 41
2019 PC-03 27 73 37
2018 PC 28 72 106
2018 PC-02 30 70 33
2018 PC-03 15 85 45
2018 PC-04 62 38 13

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 96
2019 PC-02 18 82 41
2018 PC 17 83 106
2018 PC-02 18 82 33
2018 PC-03 12 88 45

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 15 85 96
2019 PC-02 19 81 41
2019 PC-03 16 84 37
2019 PC-04 0 100 10
2018 PC 14 86 106
2018 PC-02 15 85 33
2018 PC-03 13 87 45

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 6 94 96
2019 PC-04 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 8 92 96
2018 PC 6 94 106

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 56 44 96
2019 PC-02 54 46 41
2019 PC-03 55 45 37
2018 PC 53 47 106
2018 PC-02 58 42 33
2018 PC-03 57 43 45

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 6 94 2217
2019 PC-02 6 94 745
2019 PC-03 6 94 875
2019 PC-04 7 93 360

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 12 14 18 3 2 41 9 53 10 2223
2019 PC-01 16 7 17 4 4 40 12 48 17 74
2019 PC-02 12 14 15 4 2 42 11 55 12 748
2019 PC-03 11 13 19 3 2 45 8 50 9 877
2019 PC-04 12 20 20 3 2 33 10 56 9 360
2019 PC-05 17 23 15 1 2 35 8 70 5 107
2018 PC 11 16 21 3 2 40 7 50 11 2005
2018 PC-01 11 6 19 5 1 44 13 41 15 70
2018 PC-02 11 16 18 3 2 41 9 54 10 720
2018 PC-03 10 14 21 4 2 44 5 46 12 746
2018 PC-04 11 21 21 3 3 36 6 54 10 325
2018 PC-05 17 23 29 2 2 23 4 55 6 96
2017 PC 10 16 18 3 2 43 8 53 9 2065
2017 PC-01 8 15 10 8 2 47 11 53 23 58
2017 PC-02 9 15 18 3 2 45 9 51 10 738
2017 PC-03 9 16 19 2 2 44 8 53 8 785
2017 PC-04 11 17 20 3 2 39 8 53 8 350
2017 PC-05 18 32 13 0 5 30 3 74 7 86
2014 PC 10 13 17 3 2 46 9 51 11 1916
2014 PC-01 19 12 11 2 3 41 12 66 10 59
2014 PC-02 9 11 17 4 2 48 9 47 13 636
2014 PC-03 9 12 18 3 1 48 9 48 10 755
2014 PC-04 13 12 16 3 1 45 10 57 9 333
2014 PC-05 20 21 17 0 3 32 6 67 5 92

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 30 35 16 3 2 13 1 75 6 2223
2019 PC-01 32 20 19 5 1 21 1 67 9 74
2019 PC-02 29 33 16 3 2 16 1 75 6 746
2019 PC-03 29 35 17 4 2 13 1 74 6 878
2019 PC-04 30 41 15 4 2 8 0 77 6 359
2019 PC-05 36 41 10 1 1 9 2 87 2 108
2018 PC 25 37 19 4 2 13 0 71 7 2006
2018 PC-01 30 32 17 2 0 17 2 77 2 70
2018 PC-02 24 38 18 3 2 15 1 73 6 719
2018 PC-03 24 34 21 5 2 13 0 68 8 747
2018 PC-04 29 38 18 4 3 7 0 73 8 326
2018 PC-05 30 48 14 3 1 4 0 81 4 96
2017 PC 27 37 15 3 2 15 1 75 6 2065
2017 PC-01 32 32 12 5 5 12 2 74 12 57
2017 PC-02 25 38 15 2 2 17 1 77 5 737
2017 PC-03 25 38 15 4 2 15 1 75 7 787
2017 PC-04 30 33 19 3 1 14 0 73 5 349
2017 PC-05 34 47 8 0 3 6 1 88 4 87
2014 PC 24 32 17 4 2 20 1 72 7 1917
2014 PC-01 32 31 8 2 1 21 5 85 4 59
2014 PC-02 23 32 15 4 2 23 2 73 7 636
2014 PC-03 23 30 19 4 2 21 1 68 7 755
2014 PC-04 29 33 18 3 2 14 1 73 6 334
2014 PC-05 28 38 16 1 3 13 0 76 5 92
2011 PC 31 39 16 4 2 9 0 77 6 2197
2011 PC-01 46 28 16 1 0 9 1 82 1 107
2011 PC-02 29 38 16 4 2 10 0 75 7 779
2011 PC-03 30 40 16 4 2 9 0 77 6 824
2011 PC-04 30 42 16 2 2 8 0 78 4 351
2011 PC-05 40 41 12 4 1 2 0 83 5 110
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 21 33 23 11 12 0 0 54 23 2225
2019 PC-01 17 35 25 7 15 0 2 53 22 74
2019 PC-02 21 31 23 12 12 0 0 52 24 748
2019 PC-03 21 34 22 11 11 0 0 56 22 878
2019 PC-04 20 35 22 11 11 0 0 56 22 360
2019 PC-05 18 33 19 18 11 0 0 51 30 108
2018 PC 15 29 24 14 16 0 1 45 31 2014
2018 PC-01 17 29 29 11 14 0 0 46 25 70
2018 PC-02 16 27 24 17 14 0 2 44 32 721
2018 PC-03 16 29 24 12 17 0 1 45 30 754
2018 PC-04 15 31 26 13 15 0 0 46 27 326
2018 PC-05 13 34 19 19 15 0 0 47 34 96
2017 PC 16 26 22 15 20 0 1 42 35 2066
2017 PC-01 9 17 30 18 24 0 2 26 43 58
2017 PC-02 15 25 24 14 20 1 1 41 35 739
2017 PC-03 17 28 20 13 20 0 1 46 34 787
2017 PC-04 15 26 23 18 16 0 1 42 35 348
2017 PC-05 22 21 20 15 22 0 1 43 37 86

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 14 29 29 17 11 0 0 43 28 2221
2019 PC-01 34 27 21 13 5 0 0 61 18 74
2019 PC-02 19 33 28 13 8 0 0 52 20 747
2019 PC-03 12 28 31 18 10 0 0 40 28 876
2019 PC-04 8 25 27 25 15 0 0 32 40 360
2019 PC-05 6 21 31 27 16 0 0 26 43 108
2018 PC 11 27 30 20 11 0 0 38 31 2012
2018 PC-01 21 43 12 14 10 0 0 65 23 70
2018 PC-02 15 31 30 16 7 0 0 46 23 721
2018 PC-03 9 26 33 20 12 0 1 34 32 753
2018 PC-04 6 23 30 23 18 0 0 29 42 326
2018 PC-05 8 15 29 33 16 0 0 23 48 96
2017 PC 13 25 31 19 11 0 0 38 31 2064
2017 PC-01 27 31 30 5 6 0 0 58 12 58
2017 PC-02 16 29 31 15 8 0 1 45 24 737
2017 PC-03 11 25 32 21 10 0 0 36 31 786
2017 PC-04 7 17 29 26 21 0 0 24 47 349
2017 PC-05 8 16 34 25 17 0 0 24 42 86

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 36 23 12 6 0 1 58 18 2213
2019 PC-01 50 30 11 8 1 0 0 80 9 74
2019 PC-02 32 37 20 8 3 0 1 69 11 743
2019 PC-03 19 38 24 12 6 0 1 57 19 875
2019 PC-04 10 31 29 20 9 0 0 42 29 357
2019 PC-05 3 36 26 23 13 0 0 39 36 108
2018 PC 17 35 26 14 7 0 1 52 22 2010
2018 PC-01 34 34 17 9 3 0 3 69 13 70
2018 PC-02 25 38 22 9 4 0 1 65 13 719
2018 PC-03 14 36 26 15 8 0 1 50 24 753
2018 PC-04 8 30 31 20 11 0 0 38 31 327
2018 PC-05 7 19 32 25 17 0 0 26 42 96
2017 PC 19 33 26 14 7 0 1 52 22 2064
2017 PC-01 40 36 13 5 5 0 0 76 10 58
2017 PC-02 26 35 21 11 5 1 2 62 16 737
2017 PC-03 16 34 27 15 6 0 1 50 22 787
2017 PC-04 8 25 34 19 12 1 1 34 32 349
2017 PC-05 6 23 30 24 17 0 0 29 41 86

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 18 26 25 17 13 1 1 44 31 2210
2019 PC-01 32 28 23 11 5 1 0 61 16 71
2019 PC-02 24 26 23 14 11 1 1 51 26 745
2019 PC-03 16 27 24 18 13 1 1 44 32 876
2019 PC-04 9 25 24 23 18 0 0 34 42 357
2019 PC-05 8 27 31 20 14 0 0 35 34 106
2018 PC 13 24 27 19 15 0 1 37 35 2008
2018 PC-01 27 24 26 10 11 0 3 52 22 70
2018 PC-02 18 26 26 15 13 1 1 44 29 718
2018 PC-03 11 26 28 20 14 0 1 37 35 753
2018 PC-04 7 18 29 27 19 0 1 25 46 326
2018 PC-05 7 17 19 28 28 0 1 24 56 95
2017 PC 15 23 26 20 14 1 1 39 35 2064
2017 PC-01 27 27 28 9 10 0 0 54 18 58
2017 PC-02 18 25 26 16 12 1 2 44 29 736
2017 PC-03 13 24 27 22 14 1 1 37 36 787
2017 PC-04 11 20 23 27 18 0 1 31 46 349
2017 PC-05 7 15 24 33 21 0 0 22 54 87

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 43 30 14 5 4 0 4 76 9 2218
2019 PC-01 63 17 11 1 1 0 6 86 3 74
2019 PC-02 50 28 12 4 2 0 4 82 6 747
2019 PC-03 44 31 13 5 3 0 4 78 8 876
2019 PC-04 28 36 18 9 7 0 2 65 17 357
2019 PC-05 23 32 22 11 11 0 2 56 22 107
2018 PC 38 30 17 7 3 0 4 71 11 1997
2018 PC-01 62 22 7 3 0 0 6 90 3 70
2018 PC-02 48 29 12 5 2 1 4 80 7 714
2018 PC-03 36 32 18 6 3 0 5 71 10 747
2018 PC-04 22 33 24 13 6 1 2 57 19 326
2018 PC-05 18 28 28 19 7 0 0 46 27 94
2017 PC 36 31 16 6 4 0 6 72 11 2064
2017 PC-01 61 20 14 0 0 0 5 85 0 58
2017 PC-02 42 31 12 4 2 0 8 80 7 737
2017 PC-03 36 33 16 7 3 0 6 73 10 785
2017 PC-04 23 31 23 11 8 1 4 56 20 350
2017 PC-05 24 28 24 14 10 0 0 52 24 86

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 26 33 22 11 8 0 0 59 19 2223
2019 PC-01 42 30 15 6 4 0 2 74 10 74
2019 PC-02 31 33 17 11 8 0 0 64 19 747
2019 PC-03 25 34 24 10 7 0 0 59 17 879
2019 PC-04 20 31 27 14 8 0 0 50 23 359
2019 PC-05 12 30 32 20 6 0 0 43 26 108
2018 PC 23 32 22 13 9 0 0 55 23 2011
2018 PC-01 42 34 11 10 0 0 1 78 10 70
2018 PC-02 29 32 18 11 9 0 0 61 20 720
2018 PC-03 21 33 23 14 8 0 1 54 22 753
2018 PC-04 15 31 28 14 11 0 0 46 26 327
2018 PC-05 19 23 23 19 17 0 0 41 36 96
2017 PC 22 33 25 12 7 0 0 56 19 2058
2017 PC-01 35 35 20 7 3 0 0 70 10 58
2017 PC-02 26 34 24 10 6 0 1 60 16 736
2017 PC-03 22 33 25 13 6 0 0 55 20 783
2017 PC-04 15 31 27 16 10 0 0 46 27 347
2017 PC-05 14 27 34 16 9 0 0 41 25 86

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 40 24 9 5 0 0 62 13 2224
2019 PC-01 44 30 15 7 3 0 2 75 10 74
2019 PC-02 25 40 23 7 4 1 0 66 11 748
2019 PC-03 20 42 23 9 6 0 1 62 14 878
2019 PC-04 18 37 31 9 5 0 0 55 14 359
2019 PC-05 13 52 18 13 4 0 0 65 17 108
2018 PC 18 38 27 10 6 0 0 56 16 2007
2018 PC-01 40 31 19 3 3 0 3 74 6 67
2018 PC-02 22 37 28 9 4 0 0 59 13 718
2018 PC-03 16 40 28 10 7 1 0 56 16 751
2018 PC-04 12 39 29 13 7 1 0 51 19 328
2018 PC-05 12 36 24 16 10 0 1 49 27 95
2017 PC 21 35 26 12 5 0 1 56 17 2060
2017 PC-01 38 30 22 3 3 0 3 70 7 58
2017 PC-02 24 35 25 11 4 1 1 60 15 735
2017 PC-03 19 34 29 11 5 0 1 54 17 784
2017 PC-04 16 38 23 16 8 0 0 53 23 348
2017 PC-05 16 37 32 5 11 0 0 53 16 87

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 20 37 26 11 5 0 0 57 16 2225
2019 PC-01 33 37 18 10 1 0 0 71 11 74
2019 PC-02 25 34 25 11 4 1 1 60 15 748
2019 PC-03 18 43 24 10 5 0 0 62 15 880
2019 PC-04 14 32 35 14 4 0 0 46 18 358
2019 PC-05 11 39 31 12 7 0 0 50 19 108
2018 PC 17 37 27 12 6 0 0 54 18 2004
2018 PC-01 35 33 20 10 3 0 0 68 12 68
2018 PC-02 22 36 27 10 4 0 0 59 14 720
2018 PC-03 15 38 27 14 6 1 0 54 20 746
2018 PC-04 11 36 32 13 7 1 0 48 20 327
2018 PC-05 5 30 35 17 13 0 0 35 30 95
2017 PC 19 34 26 14 6 0 1 54 20 2060
2017 PC-01 24 38 23 7 5 0 3 64 12 58
2017 PC-02 23 36 23 12 4 1 2 61 16 735
2017 PC-03 16 36 28 15 5 0 1 52 20 784
2017 PC-04 16 29 27 21 8 0 0 44 29 348
2017 PC-05 12 30 33 12 12 0 0 42 25 87

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 24 35 25 10 5 0 0 60 16 2221
2019 PC-01 26 36 23 11 4 0 0 62 15 74
2019 PC-02 26 34 23 11 6 0 0 61 17 747
2019 PC-03 25 37 25 9 4 0 0 62 13 877
2019 PC-04 23 33 29 11 4 0 0 55 16 358
2019 PC-05 23 38 22 11 5 0 0 61 16 108
2018 PC 21 35 26 11 7 0 0 56 17 2009
2018 PC-01 22 37 27 8 6 0 0 59 14 68
2018 PC-02 25 35 24 10 5 0 1 60 16 720
2018 PC-03 21 34 28 10 6 0 0 55 16 751
2018 PC-04 15 39 23 13 10 0 0 54 22 328
2018 PC-05 11 33 34 11 11 0 0 44 22 95
2017 PC 23 33 25 12 6 0 1 57 18 2059
2017 PC-01 26 31 31 3 7 0 1 59 10 58
2017 PC-02 25 31 26 10 5 1 2 58 16 735
2017 PC-03 21 36 23 13 6 0 0 58 19 783
2017 PC-04 22 32 24 14 7 0 0 54 22 348
2017 PC-05 22 30 30 10 9 0 0 51 19 87

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 40 31 16 7 5 0 0 71 12 2221
2019 PC-01 54 21 15 8 3 0 0 75 10 74
2019 PC-02 41 32 14 8 6 1 0 73 13 747
2019 PC-03 40 30 18 6 5 0 0 71 11 877
2019 PC-04 37 34 15 9 4 1 0 71 14 359
2019 PC-05 44 30 19 4 3 0 0 74 7 108

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 28 37 21 9 4 0 0 65 13 2215
2019 PC-01 34 47 12 3 2 0 2 82 6 74
2019 PC-02 33 36 20 7 3 0 0 70 10 744
2019 PC-03 27 38 22 9 3 0 1 65 12 875
2019 PC-04 22 34 25 13 5 0 0 57 18 359
2019 PC-05 19 38 21 14 9 0 0 56 23 108
2018 PC 23 33 25 11 6 0 0 57 17 1997
2018 PC-01 25 42 24 4 5 0 0 67 9 67
2018 PC-02 28 34 25 8 4 0 0 62 13 718
2018 PC-03 22 35 25 12 5 1 1 57 18 747
2018 PC-04 17 32 27 15 9 0 0 49 24 325
2018 PC-05 19 20 32 18 10 1 0 39 28 93
2017 PC 25 34 23 11 6 0 1 60 17 2060
2017 PC-01 25 46 18 7 3 0 1 72 10 58
2017 PC-02 30 35 21 8 4 1 2 66 12 735
2017 PC-03 23 35 24 11 5 0 1 59 17 784
2017 PC-04 18 29 29 15 8 1 0 47 24 348
2017 PC-05 21 24 17 24 14 0 0 45 38 87

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 48 29 13 5 3 0 1 78 9 2215
2019 PC-01 61 22 12 2 4 0 0 82 6 74
2019 PC-02 49 30 12 5 3 0 0 80 8 743
2019 PC-03 48 30 12 6 3 0 1 79 9 876
2019 PC-04 47 26 17 5 4 0 1 73 10 358
2019 PC-05 49 26 15 6 4 0 0 76 10 108
2018 PC 47 28 13 6 4 0 1 77 10 1998
2018 PC-01 48 23 16 8 2 0 3 73 10 67
2018 PC-02 50 28 12 6 3 0 1 78 9 717
2018 PC-03 47 29 12 6 4 0 1 77 11 745
2018 PC-04 46 30 14 4 5 0 1 76 10 326
2018 PC-05 51 24 18 5 2 0 0 75 7 95
2017 PC 50 29 13 5 2 0 1 80 8 2063
2017 PC-01 57 24 11 5 2 0 2 82 7 58
2017 PC-02 51 29 12 4 2 0 1 81 7 736
2017 PC-03 50 28 14 6 2 0 1 78 8 785
2017 PC-04 49 28 13 6 4 0 1 77 10 350
2017 PC-05 53 31 11 5 0 0 0 84 5 86

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 76 10 4 1 1 1 8 93 3 2219
2019 PC-01 76 10 6 0 2 0 6 92 2 74
2019 PC-02 75 11 3 2 1 1 8 94 3 747
2019 PC-03 75 10 3 1 1 0 9 93 3 876
2019 PC-04 78 8 4 1 1 0 7 93 2 359
2019 PC-05 81 10 4 0 0 0 5 95 0 108
2018 PC 73 15 4 2 1 1 5 92 3 2005
2018 PC-01 74 12 3 3 0 0 7 93 3 68
2018 PC-02 74 13 4 2 2 1 5 92 3 719
2018 PC-03 72 16 4 2 1 1 5 92 3 749
2018 PC-04 73 14 5 1 1 0 4 92 3 327
2018 PC-05 77 16 4 1 0 0 2 94 1 94

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 77 11 5 3 3 1 2 90 5 2217
2019 PC-01 76 16 3 2 2 0 2 93 4 74
2019 PC-02 77 10 5 3 2 1 2 89 5 747
2019 PC-03 76 12 5 2 3 0 1 90 5 878
2019 PC-04 79 9 4 4 3 1 1 89 7 355
2019 PC-05 82 10 4 2 1 1 1 94 2 107
2018 PC 73 13 5 3 3 1 3 89 6 2004
2018 PC-01 75 13 3 5 2 0 3 90 7 68
2018 PC-02 74 12 4 3 3 1 2 89 6 718
2018 PC-03 72 14 5 3 2 0 3 89 5 749
2018 PC-04 72 14 5 2 3 1 3 90 5 327
2018 PC-05 81 10 5 3 1 0 0 91 4 95
2017 PC 76 12 4 2 2 1 2 91 5 2066
2017 PC-01 80 7 6 0 3 2 2 90 3 58
2017 PC-02 78 10 5 2 2 0 2 91 4 737
2017 PC-03 75 14 4 3 2 0 2 91 5 787
2017 PC-04 76 12 5 1 3 0 2 89 5 349
2017 PC-05 77 11 3 5 1 1 1 91 6 87

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 58 28 10 2 2 0 1 86 4 2211
2019 PC-01 73 17 8 1 0 0 2 91 1 74
2019 PC-02 60 25 10 3 2 0 1 86 5 743
2019 PC-03 57 29 10 2 2 0 1 86 3 877
2019 PC-04 58 28 8 5 1 0 0 86 6 355
2019 PC-05 57 35 5 1 2 0 1 92 3 107
2018 PC 54 30 10 3 2 0 1 85 5 2014
2018 PC-01 67 19 8 0 3 0 3 89 3 70
2018 PC-02 56 27 10 4 2 0 1 84 6 722
2018 PC-03 53 33 10 3 1 0 1 86 4 750
2018 PC-04 50 33 9 4 3 0 0 84 7 328
2018 PC-05 54 32 10 2 1 0 0 87 3 97
2017 PC 58 28 9 3 2 0 1 87 4 2061
2017 PC-01 60 30 10 0 0 0 0 90 0 58
2017 PC-02 58 28 8 3 2 0 1 88 4 735
2017 PC-03 58 27 8 3 2 0 1 87 5 786
2017 PC-04 56 28 10 3 2 0 1 85 5 348
2017 PC-05 61 30 5 1 3 0 0 91 4 86

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 59 22 10 4 4 0 1 82 8 2212
2019 PC-01 63 22 7 6 2 0 0 85 7 74
2019 PC-02 61 22 8 4 4 0 1 84 8 745
2019 PC-03 59 22 10 4 3 0 1 82 7 875
2019 PC-04 57 22 11 5 5 0 0 79 10 355
2019 PC-05 64 20 9 2 4 0 1 84 6 108
2018 PC 52 24 12 6 4 0 1 78 11 2007
2018 PC-01 64 16 6 8 5 0 1 81 12 69
2018 PC-02 56 23 11 5 4 0 1 79 10 720
2018 PC-03 50 26 13 6 4 0 1 77 10 748
2018 PC-04 51 27 10 6 5 0 1 79 11 328
2018 PC-05 47 24 11 12 5 0 0 72 17 96
2017 PC 60 22 9 4 4 0 1 83 8 2063
2017 PC-01 67 21 9 0 3 0 0 88 3 56
2017 PC-02 62 21 8 4 4 0 1 84 8 737
2017 PC-03 58 23 9 5 4 0 1 82 10 785
2017 PC-04 58 21 12 5 4 0 1 79 9 350
2017 PC-05 59 21 9 3 7 0 0 80 10 87

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 57 14 5 2 1 0 20 90 3 2202
2019 PC-01 70 3 0 0 0 2 26 100 0 73
2019 PC-02 62 8 2 1 0 0 27 95 2 736
2019 PC-03 61 11 4 1 0 0 22 93 2 875
2019 PC-04 44 30 12 4 3 0 7 79 8 355
2019 PC-05 44 31 16 5 2 0 1 77 7 108
2018 PC 53 14 6 2 1 0 24 89 4 2003
2018 PC-01 73 4 2 2 0 0 20 96 2 70
2018 PC-02 57 8 2 1 0 0 31 95 2 716
2018 PC-03 54 13 4 1 0 0 27 92 2 746
2018 PC-04 44 26 13 6 3 0 8 76 10 327
2018 PC-05 40 35 16 3 3 0 3 77 6 97
2017 PC 56 13 5 2 1 0 23 90 4 2058
2017 PC-01 70 5 2 0 0 0 23 98 0 58
2017 PC-02 61 6 3 1 1 0 29 95 2 735
2017 PC-03 57 12 3 1 1 0 26 93 3 782
2017 PC-04 44 26 14 4 4 0 8 75 9 349
2017 PC-05 37 40 15 2 3 0 3 79 5 86

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 66 21 8 2 1 0 3 90 2 2213
2019 PC-01 77 16 3 1 0 0 3 96 1 72
2019 PC-02 68 18 7 1 0 0 5 91 2 745
2019 PC-03 64 21 8 2 1 0 3 88 3 876
2019 PC-04 63 24 9 2 1 1 1 88 3 356
2019 PC-05 63 24 9 2 1 0 1 88 3 108
2018 PC 61 23 9 2 1 1 3 87 3 2011
2018 PC-01 65 23 4 1 1 0 4 92 3 69
2018 PC-02 67 19 8 2 1 0 4 90 3 719
2018 PC-03 57 25 11 2 2 1 3 85 4 752
2018 PC-04 60 26 7 3 1 1 2 88 5 328
2018 PC-05 58 25 8 7 1 0 1 84 8 96
2017 PC 63 21 7 2 1 0 4 89 3 2054
2017 PC-01 65 17 12 0 2 0 5 86 2 58
2017 PC-02 68 18 6 2 1 0 6 91 3 735
2017 PC-03 63 22 8 2 1 0 4 89 3 780
2017 PC-04 55 28 9 4 1 0 3 86 5 347
2017 PC-05 64 25 9 1 1 0 0 89 2 86

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 69 15 6 3 4 0 2 86 8 2211
2019 PC-01 36 8 12 18 22 2 2 46 42 73
2019 PC-02 59 17 9 5 8 0 2 79 12 744
2019 PC-03 72 16 4 3 2 0 2 90 6 875
2019 PC-04 81 14 2 1 1 1 1 96 2 356
2019 PC-05 86 10 2 0 0 1 1 98 0 107
2018 PC 64 18 7 4 5 0 2 85 9 2010
2018 PC-01 37 20 9 11 21 0 1 58 32 70
2018 PC-02 56 17 11 6 7 0 3 75 14 718
2018 PC-03 69 19 4 2 3 1 3 91 5 750
2018 PC-04 74 18 3 1 2 0 2 94 2 328
2018 PC-05 80 14 2 4 0 0 0 94 4 97
2017 PC 63 17 8 5 5 0 3 82 10 2068
2017 PC-01 24 24 18 22 12 0 0 48 34 58
2017 PC-02 53 16 11 8 8 0 3 72 17 738
2017 PC-03 68 17 7 2 2 0 3 89 4 787
2017 PC-04 74 16 6 2 1 0 2 92 3 350
2017 PC-05 79 7 7 1 3 1 1 88 4 87

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 49 32 12 3 2 0 1 82 6 2212
2019 PC-01 40 41 12 5 0 0 2 83 5 74
2019 PC-02 48 31 13 4 3 0 1 80 7 744
2019 PC-03 48 33 12 3 2 0 1 82 6 876
2019 PC-04 50 33 12 2 1 0 1 85 3 355
2019 PC-05 56 26 12 5 1 0 0 82 6 108
2018 PC 44 33 16 4 2 0 1 78 6 2010
2018 PC-01 51 22 14 10 0 0 3 75 11 70
2018 PC-02 41 35 17 4 3 0 1 76 7 721
2018 PC-03 43 33 17 3 1 0 1 78 5 747
2018 PC-04 49 30 15 4 2 0 1 79 6 328
2018 PC-05 52 35 7 5 1 0 0 87 6 97
2017 PC 48 32 11 4 2 0 1 82 6 2064
2017 PC-01 47 35 12 2 3 0 2 83 5 58
2017 PC-02 48 33 12 3 2 0 2 82 6 737
2017 PC-03 47 33 12 5 2 0 1 81 7 785
2017 PC-04 54 29 10 5 1 0 1 84 6 350
2017 PC-05 54 29 13 5 0 0 0 82 5 86

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 11 36 36 13 3 0 0 47 16 2226
2019 PC-01 25 33 31 8 3 0 0 58 11 73
2019 PC-02 15 39 34 10 2 0 0 54 12 749
2019 PC-03 10 39 35 13 3 0 0 49 16 880
2019 PC-04 6 29 43 19 3 0 0 35 22 359
2019 PC-05 8 25 42 22 4 0 0 33 25 108
2018 PC 9 34 38 15 4 0 0 43 20 2016
2018 PC-01 18 34 34 13 2 0 0 52 15 70
2018 PC-02 12 39 33 12 3 0 0 51 16 721
2018 PC-03 8 33 40 16 4 0 0 41 20 755
2018 PC-04 6 27 41 20 6 0 0 33 25 326
2018 PC-05 5 24 41 24 6 0 0 29 30 96
2017 PC 7 31 43 13 6 0 0 38 20 2069
2017 PC-01 17 42 30 8 3 0 0 59 12 58
2017 PC-02 8 37 41 9 6 0 0 44 15 739
2017 PC-03 6 30 43 15 6 0 0 37 20 787
2017 PC-04 3 20 48 21 8 0 0 23 28 350
2017 PC-05 3 23 53 13 8 0 0 26 21 87

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 18 41 26 8 0 0 34 25 2213
2019 PC-01 5 14 35 31 14 0 2 45 20 73
2019 PC-02 7 15 39 28 11 0 0 39 22 746
2019 PC-03 6 16 43 28 7 0 0 34 23 875
2019 PC-04 9 25 40 19 6 0 0 25 35 356
2019 PC-05 10 27 41 19 3 0 0 22 36 107
2018 PC 9 20 40 24 8 0 0 31 29 2004
2018 PC-01 5 13 38 30 13 0 0 43 18 70
2018 PC-02 8 15 38 28 11 0 0 38 23 717
2018 PC-03 8 22 41 23 6 0 0 29 30 746
2018 PC-04 11 25 42 17 4 0 0 21 36 327
2018 PC-05 11 29 35 20 5 0 0 25 40 97
2017 PC 7 19 43 23 7 0 0 31 26 2064
2017 PC-01 6 8 35 35 16 0 0 50 14 58
2017 PC-02 5 16 42 28 10 0 0 37 21 735
2017 PC-03 8 17 44 24 7 0 0 31 25 786
2017 PC-04 8 31 44 13 3 0 0 16 40 350
2017 PC-05 9 18 49 18 6 0 0 24 27 87

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 29 49 12 6 2 2 0 80 8 2221
2019 PC-01 25 46 17 4 4 4 0 74 8 74
2019 PC-02 27 48 13 6 2 4 0 78 9 746
2019 PC-03 31 48 12 6 2 2 0 80 8 877
2019 PC-04 28 51 13 5 2 1 0 80 7 358
2019 PC-05 31 57 7 3 2 0 0 88 5 108
2018 PC 29 47 13 7 3 2 0 77 9 2011
2018 PC-01 29 44 13 9 3 1 0 74 12 70
2018 PC-02 28 45 13 8 3 3 0 75 11 719
2018 PC-03 29 48 14 6 2 2 0 78 8 753
2018 PC-04 29 49 12 7 3 1 0 79 10 326
2018 PC-05 32 51 9 5 2 0 0 83 7 95
2017 PC 22 47 14 8 4 4 0 72 13 2064
2017 PC-01 21 42 12 9 6 8 0 69 17 58
2017 PC-02 19 47 15 9 4 6 0 70 14 738
2017 PC-03 23 47 16 8 4 3 0 72 12 785
2017 PC-04 23 50 10 10 3 3 0 76 13 348
2017 PC-05 30 48 13 6 3 0 0 78 9 87

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 41 18 12 6 2 0 64 18 2224
2019 PC-01 30 35 21 6 7 2 0 66 13 74
2019 PC-02 25 39 17 12 4 2 0 65 17 748
2019 PC-03 20 42 18 11 6 2 0 64 18 876
2019 PC-04 19 40 20 15 5 1 0 60 20 360
2019 PC-05 17 49 20 8 5 1 0 67 13 108
2018 PC 22 39 18 13 6 2 0 62 20 2015
2018 PC-01 27 29 19 15 6 4 0 58 22 70
2018 PC-02 23 40 16 13 7 2 0 64 20 719
2018 PC-03 20 38 20 15 6 2 0 59 21 754
2018 PC-04 22 41 19 11 6 1 0 63 17 327
2018 PC-05 21 43 16 12 8 0 0 64 20 97
2017 PC 17 43 18 13 7 2 0 61 21 2066
2017 PC-01 30 42 19 3 6 0 0 72 10 58
2017 PC-02 17 45 16 12 6 3 0 64 19 737
2017 PC-03 17 42 18 15 7 1 0 59 23 787
2017 PC-04 13 43 21 14 8 1 0 57 22 349
2017 PC-05 13 51 15 13 8 0 0 64 21 87
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 11 89 2223
2019 PC-01 7 93 74
2019 PC-02 12 88 745
2019 PC-03 11 89 879
2019 PC-04 10 90 360
2019 PC-05 9 91 108
2017 PC 12 88 2067
2017 PC-01 12 88 58
2017 PC-02 12 88 739
2017 PC-03 12 88 786
2017 PC-04 13 87 349
2017 PC-05 9 91 87
2014 PC 12 88 1912
2014 PC-01 9 91 59
2014 PC-02 12 88 633
2014 PC-03 12 88 753
2014 PC-04 9 91 334
2014 PC-05 14 86 92

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 82 18 241
2019 PC-02 81 19 87
2019 PC-03 87 13 95
2019 PC-04 72 28 37
2017 PC 79 21 249
2017 PC-02 83 17 89
2017 PC-03 75 25 97
2017 PC-04 78 22 45
2014 PC 79 21 224
2014 PC-02 77 23 72
2014 PC-03 80 20 94
2014 PC-04 81 19 32
2014 PC-05 75 25 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 61 32 3 3 1 0 0 93 4 193
2019 PC-02 61 30 7 1 1 0 0 90 2 71
2019 PC-03 63 31 1 3 1 0 0 94 5 80
2019 PC-04 58 39 3 0 0 0 0 97 0 27
2017 PC 56 28 5 5 3 0 2 87 8 197
2017 PC-02 52 29 7 4 5 0 3 84 9 74
2017 PC-03 62 26 6 6 0 0 1 89 6 73
2017 PC-04 47 34 3 6 6 3 3 85 12 35
2014 PC 60 30 4 6 1 0 0 90 6 178
2014 PC-02 62 25 4 7 2 0 0 87 9 56
2014 PC-03 58 34 1 7 0 0 0 92 7 75
2014 PC-04 58 38 4 0 0 0 0 96 0 26
2014 PC-05 90 10 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 22 35 20 11 10 2 0 23 77 2219
2019 PC-01 17 32 25 15 9 1 0 18 82 74
2019 PC-02 25 34 19 11 9 3 0 25 75 747
2019 PC-03 21 34 22 9 11 3 0 21 79 874
2019 PC-04 24 36 18 13 8 1 0 24 76 360
2019 PC-05 18 41 20 14 5 2 0 19 81 108
2018 PC 23 30 20 13 11 2 0 24 76 2015
2018 PC-01 24 32 15 15 11 1 1 25 75 70
2018 PC-02 24 28 23 12 11 2 1 24 76 720
2018 PC-03 23 31 19 15 10 2 1 23 77 752
2018 PC-04 26 29 20 11 11 3 0 27 73 329
2018 PC-05 20 43 19 10 8 0 0 20 80 97
2017 PC 23 24 23 13 13 4 0 24 76 2069
2017 PC-01 11 22 34 4 27 2 0 12 88 58
2017 PC-02 22 23 23 14 13 5 1 23 77 739
2017 PC-03 24 23 21 14 13 4 0 25 75 787
2017 PC-04 24 25 23 12 11 4 0 25 75 350
2017 PC-05 24 28 24 9 11 4 0 25 75 87

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 52 48 1668
2019 PC-01 64 36 60
2019 PC-02 53 47 544
2019 PC-03 50 50 667
2019 PC-04 53 47 267
2019 PC-05 56 44 86

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PC 40 60 1643
2019 PC-01 40 60 60
2019 PC-02 43 57 542
2019 PC-03 41 59 659
2019 PC-04 38 62 264
2019 PC-05 24 76 84
2018 PC 32 68 1489
2018 PC-01 25 75 51
2018 PC-02 35 65 530
2018 PC-03 32 68 560
2018 PC-04 30 70 233
2018 PC-05 24 76 77

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 7 22 19 22 21 1 7 32 48 1645
2019 PC-01 15 20 22 15 22 2 4 37 40 60
2019 PC-02 10 23 19 19 19 2 7 37 42 541
2019 PC-03 6 21 18 23 23 1 8 30 50 661
2019 PC-04 4 21 19 30 19 1 5 27 53 266
2019 PC-05 4 22 23 20 27 0 5 27 49 86
2018 PC 7 21 18 24 24 2 5 29 52 1494
2018 PC-01 9 28 14 27 15 2 4 40 44 51
2018 PC-02 9 22 18 23 21 1 5 33 48 534
2018 PC-03 6 19 18 26 26 2 4 26 55 561
2018 PC-04 5 19 16 23 27 3 6 27 55 233
2018 PC-05 6 24 15 24 24 3 4 32 51 76
2017 PC 8 20 16 23 26 2 6 30 53 1500
2017 PC-01 15 20 19 26 15 0 6 37 43 50
2017 PC-02 7 24 15 22 23 2 6 34 49 537
2017 PC-03 8 19 13 22 28 2 6 30 55 565
2017 PC-04 6 14 20 24 29 2 5 22 57 250
2017 PC-05 3 19 21 28 25 2 3 23 55 63

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 3 13 17 22 35 1 8 18 63 1645
2019 PC-01 10 19 14 21 32 1 3 30 55 60
2019 PC-02 4 15 17 23 34 1 6 21 61 541
2019 PC-03 3 12 16 22 35 1 10 17 65 663
2019 PC-04 2 10 19 25 35 1 7 13 65 266
2019 PC-05 1 13 20 20 34 2 8 16 61 84
2018 PC 2 7 15 22 46 3 5 10 74 1493
2018 PC-01 6 5 13 36 36 4 0 12 74 51
2018 PC-02 3 10 16 21 43 2 5 14 69 534
2018 PC-03 1 6 14 23 47 3 6 8 77 561
2018 PC-04 0 6 15 19 51 4 5 7 77 233
2018 PC-05 1 4 18 23 44 4 7 6 74 75
2017 PC 2 7 10 18 54 3 7 10 79 1501
2017 PC-01 6 14 13 11 50 2 4 21 65 50
2017 PC-02 1 9 10 18 54 3 6 11 78 537
2017 PC-03 2 8 9 18 53 3 7 10 79 566
2017 PC-04 2 4 12 17 55 3 7 7 80 250
2017 PC-05 0 3 9 22 58 0 8 3 87 63

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PC 43 22 14 7 6 1 7 71 14 2203
2019 PC-01 45 23 13 1 10 0 7 73 12 74
2019 PC-02 47 19 13 7 5 1 9 73 13 745
2019 PC-03 41 23 15 8 6 1 6 69 15 876
2019 PC-04 42 28 11 7 5 1 7 75 13 357
2019 PC-05 42 21 15 7 7 0 8 68 16 107
2018 PC 42 19 14 8 7 1 10 68 16 2013
2018 PC-01 44 25 13 6 2 3 6 76 10 70
2018 PC-02 41 21 13 8 5 1 11 71 15 721
2018 PC-03 43 18 14 8 7 1 9 67 17 751
2018 PC-04 41 17 16 8 9 1 8 64 18 326
2018 PC-05 40 20 9 7 13 1 10 68 22 97
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