2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - OP

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 43 51 2 4 0 0 0 94 4 36
2019 OP-01 27 73 0 0 0 0 0 100 0 11
2019 OP-02 52 35 4 9 0 0 0 87 9 20
2017 OP 31 49 5 7 8 0 0 80 15 39
2017 OP-01 43 40 6 6 6 0 0 83 11 18
2017 OP-02 13 58 5 11 13 0 0 71 24 17
2014 OP 40 38 0 19 4 0 0 77 23 32
2014 OP-01 56 39 0 6 0 0 0 94 6 18
2011 OP 41 48 1 9 0 0 0 89 9 72
2011 OP-01 35 54 0 11 0 0 0 89 11 46
2008 OP 40 46 2 9 3 0 0 86 12 69
2008 OP-01 40 41 3 13 3 0 0 81 16 40

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 84 14 0 0 0 0 2 100 0 36
2019 OP-01 100 0 0 0 0 0 0 100 0 11
2019 OP-02 73 27 0 0 0 0 0 100 0 20
2017 OP 76 13 3 6 2 0 0 89 8 39
2017 OP-01 66 17 6 11 0 0 0 83 11 18
2017 OP-02 89 5 0 0 5 0 0 95 5 17
2014 OP 82 15 0 0 4 0 0 96 4 32
2014 OP-01 83 17 0 0 0 0 0 100 0 18
2011 OP 76 11 5 2 3 0 2 89 6 72
2011 OP-01 76 14 3 3 0 0 4 94 3 46
2008 OP 74 20 2 1 3 0 0 94 4 69
2008 OP-01 62 30 0 2 5 0 0 92 8 40

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 46 29 8 8 9 0 0 75 18 36
2019 OP-01 45 36 9 0 9 0 0 82 9 11
2019 OP-02 41 23 4 19 13 0 0 64 32 20
2017 OP 31 26 7 19 16 0 0 57 36 39
2017 OP-01 27 28 6 17 23 0 0 55 40 18
2017 OP-02 33 24 12 21 11 0 0 57 32 17
2014 OP 46 35 4 8 8 0 0 81 15 32
2014 OP-01 61 28 0 6 6 0 0 89 11 18
2011 OP 42 31 6 15 6 0 0 73 21 71
2011 OP-01 35 30 5 20 10 0 0 66 29 45

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 29 39 19 13 0 0 0 68 13 36
2019 OP-01 9 45 27 18 0 0 0 55 18 11
2019 OP-02 45 33 9 13 0 0 0 78 13 20
2018 OP 31 40 2 6 17 0 4 74 24 34
2018 OP-01 27 45 0 9 9 0 9 80 20 11
2018 OP-02 23 49 7 7 14 0 0 72 21 14
2017 OP 24 44 10 12 9 0 0 68 21 39
2017 OP-01 27 40 11 11 11 0 0 66 23 18
2017 OP-02 22 49 11 11 8 0 0 71 19 17
2014 OP 40 44 6 8 0 0 4 86 8 32
2014 OP-01 56 39 0 0 0 0 6 100 0 18
2011 OP 35 47 7 4 7 0 1 82 11 71
2011 OP-01 37 40 11 5 5 0 1 78 11 46
2008 OP 32 45 3 12 8 0 1 78 20 69
2008 OP-01 37 45 0 13 3 0 2 84 16 40

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 56 0 2 2 0 0 96 4 36
2019 OP-01 36 64 0 0 0 0 0 100 0 11
2019 OP-02 37 55 0 4 4 0 0 91 9 20
2017 OP 48 36 6 11 0 0 0 83 11 38
2017 OP-01 55 23 11 11 0 0 0 77 11 18
2017 OP-02 35 59 0 5 0 0 0 95 5 17
2014 OP 67 22 6 6 0 0 0 89 6 32
2014 OP-01 83 11 6 0 0 0 0 94 0 18

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 52 29 13 6 0 0 0 81 6 36
2019 OP-01 36 36 18 9 0 0 0 73 9 11
2019 OP-02 64 23 9 4 0 0 0 87 4 20
2018 OP 27 35 15 10 14 0 0 61 23 34
2018 OP-01 18 36 18 9 18 0 0 55 27 11
2018 OP-02 22 43 14 22 0 0 0 64 22 14
2017 OP 35 51 2 9 3 0 0 86 12 39
2017 OP-01 21 68 0 6 6 0 0 89 11 18
2017 OP-02 46 33 5 16 0 0 0 79 16 17
2014 OP 36 40 4 9 11 0 0 77 20 32
2014 OP-01 44 28 0 11 17 0 0 72 28 18
2011 OP 32 42 13 7 5 1 0 76 11 72
2011 OP-01 26 47 12 8 5 2 0 74 13 46

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 38 51 4 6 2 0 0 89 8 36
2019 OP-01 9 82 9 0 0 0 0 91 0 11
2019 OP-02 57 35 0 4 4 0 0 91 9 20
2018 OP 36 45 6 4 9 0 0 81 13 34
2018 OP-01 36 55 0 0 9 0 0 91 9 11
2018 OP-02 43 15 22 0 21 0 0 57 21 14
2017 OP 40 55 2 0 3 0 0 95 3 39
2017 OP-01 32 62 0 0 6 0 0 94 6 18
2017 OP-02 49 51 0 0 0 0 0 100 0 17
2014 OP 56 36 6 2 0 0 0 92 2 32
2014 OP-01 56 39 6 0 0 0 0 94 0 18
2011 OP 49 40 5 3 3 0 0 89 6 72
2011 OP-01 51 38 4 2 5 0 0 90 7 46
2008 OP 53 39 3 6 0 0 0 92 6 69
2008 OP-01 51 39 5 5 0 0 0 91 5 40

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 22 49 15 11 2 0 0 72 13 35
2019 OP-01 0 45 27 27 0 0 0 45 27 11
2019 OP-02 46 42 8 0 4 0 0 88 4 20
2018 OP 26 18 18 23 14 0 2 45 37 34
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2018 OP-02 36 7 7 29 14 0 8 46 46 14
2017 OP 22 33 13 18 14 0 0 55 32 39
2017 OP-01 10 23 17 28 23 0 0 32 51 18
2017 OP-02 41 35 11 8 5 0 0 76 13 17
2014 OP 20 38 16 18 7 0 0 58 25 32
2014 OP-01 22 28 22 22 6 0 0 50 28 18
2011 OP 20 50 11 12 8 0 0 70 20 72
2011 OP-01 17 50 9 15 8 0 0 67 23 46

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 38 49 9 4 0 0 0 87 4 36
2019 OP-01 45 45 9 0 0 0 0 91 0 11
2019 OP-02 23 68 9 0 0 0 0 91 0 20
2018 OP 23 44 21 6 6 0 0 67 12 34
2018 OP-01 36 45 9 0 9 0 0 82 9 11
2018 OP-02 7 56 22 8 7 0 0 63 15 14
2017 OP 31 52 6 9 2 0 0 83 11 39
2017 OP-01 32 62 0 6 0 0 0 94 6 18
2017 OP-02 30 37 11 17 5 0 0 67 22 17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 54 44 2 0 0 0 0 98 0 36
2019 OP-01 45 55 0 0 0 0 0 100 0 11
2019 OP-02 60 36 4 0 0 0 0 96 0 20
2018 OP 46 41 10 2 2 0 0 86 4 34
2018 OP-01 55 36 9 0 0 0 0 91 0 11
2018 OP-02 21 57 8 7 7 0 0 78 14 14
2017 OP 45 37 4 9 3 2 0 83 13 39
2017 OP-01 49 40 0 6 6 0 0 89 11 18
2017 OP-02 43 29 11 17 0 0 0 73 17 17
2014 OP 39 51 4 6 0 0 0 91 6 32
2014 OP-01 44 56 0 0 0 0 0 100 0 18
2011 OP 36 50 6 4 2 1 1 88 6 72
2011 OP-01 34 47 9 4 3 1 1 83 8 46
2008 OP 50 43 3 4 0 0 0 93 4 69
2008 OP-01 43 47 5 5 0 0 0 90 5 40

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 37 48 9 6 0 0 0 85 6 36
2019 OP-01 9 64 18 9 0 0 0 73 9 11
2019 OP-02 55 36 4 4 0 0 0 91 4 20
2018 OP 30 29 16 15 10 0 0 59 25 34
2018 OP-01 27 36 0 27 9 0 0 64 36 11
2018 OP-02 36 36 8 14 7 0 0 71 21 14
2017 OP 32 45 3 15 5 0 0 77 20 39
2017 OP-01 27 40 6 23 6 0 0 66 28 18
2017 OP-02 41 46 0 8 5 0 0 87 13 17

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 62 35 4 0 0 0 0 96 0 36
2019 OP-01 55 36 9 0 0 0 0 91 0 11
2019 OP-02 73 27 0 0 0 0 0 100 0 20
2018 OP 56 31 6 6 2 0 0 86 7 34
2018 OP-01 55 36 0 9 0 0 0 91 9 11
2018 OP-02 51 28 8 7 7 0 0 78 14 14
2017 OP 56 42 2 0 0 0 0 98 0 39
2017 OP-01 45 55 0 0 0 0 0 100 0 18
2017 OP-02 71 24 5 0 0 0 0 95 0 17
2014 OP 71 26 4 0 0 0 0 96 0 32
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 69 27 2 2 0 0 0 96 2 72
2011 OP-01 66 29 3 1 0 0 0 95 1 46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 32 38 13 15 2 0 0 70 17 36
2019 OP-01 18 36 18 27 0 0 0 55 27 11
2019 OP-02 55 32 0 9 4 0 0 87 13 20
2018 OP 27 21 14 29 10 0 0 48 39 34
2018 OP-01 27 27 9 27 9 0 0 55 36 11
2018 OP-02 22 21 22 29 7 0 0 43 36 14
2017 OP 28 42 8 16 6 0 0 70 22 39
2017 OP-01 17 49 6 23 6 0 0 66 28 18
2017 OP-02 34 35 13 11 8 0 0 68 19 17
2014 OP 24 37 18 15 6 0 0 62 20 32
2014 OP-01 22 39 22 11 6 0 0 61 17 18
2011 OP 21 51 16 4 7 1 0 73 11 71
2011 OP-01 16 54 16 6 7 1 0 71 13 45

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 35 37 8 21 0 0 0 72 21 36
2019 OP-01 18 36 9 36 0 0 0 55 36 11
2019 OP-02 58 33 4 4 0 0 0 91 4 20
2018 OP 26 25 26 17 6 0 0 51 23 34
2018 OP-01 27 18 18 27 9 0 0 45 36 11
2018 OP-02 21 21 38 14 7 0 0 41 21 14
2017 OP 22 38 21 9 9 0 0 61 18 39
2017 OP-01 11 38 23 17 11 0 0 49 28 18
2017 OP-02 27 42 24 0 8 0 0 68 8 17
2014 OP 33 47 9 7 4 0 0 80 11 32
2014 OP-01 22 56 11 6 6 0 0 78 11 18

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 44 39 6 9 2 0 0 83 11 36
2019 OP-01 27 64 9 0 0 0 0 91 0 11
2019 OP-02 54 24 4 13 4 0 0 78 17 20
2018 OP 21 33 2 31 14 0 0 53 45 34
2018 OP-01 18 36 0 27 18 0 0 55 45 11
2018 OP-02 14 36 8 36 7 0 0 49 43 14
2017 OP 29 37 15 12 6 0 0 66 18 39
2017 OP-01 23 43 17 6 11 0 0 66 17 18
2017 OP-02 29 30 16 25 0 0 0 59 25 17
2014 OP 32 35 20 9 4 0 0 67 13 32
2014 OP-01 44 22 17 11 6 0 0 67 17 18
2011 OP 40 36 10 9 4 0 0 76 13 71
2011 OP-01 39 35 14 6 7 0 0 74 13 45

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 49 43 6 2 0 0 0 92 2 36
2019 OP-01 18 73 9 0 0 0 0 91 0 11
2019 OP-02 61 30 4 4 0 0 0 91 4 20
2018 OP 38 41 14 6 2 0 0 79 7 34
2018 OP-01 27 55 9 9 0 0 0 82 9 11
2018 OP-02 51 22 14 7 7 0 0 72 14 14
2017 OP 42 52 3 3 0 0 0 94 3 39
2017 OP-01 27 68 0 6 0 0 0 94 6 18
2017 OP-02 60 32 8 0 0 0 0 92 0 17
2014 OP 58 33 9 0 0 0 0 91 0 32
2014 OP-01 61 28 11 0 0 0 0 89 0 18
2011 OP 51 42 6 1 0 0 0 93 1 72
2011 OP-01 51 41 7 1 0 0 0 92 1 46
2008 OP 60 34 6 0 0 0 0 94 0 69
2008 OP-01 51 41 7 0 0 0 0 93 0 40

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 42 30 22 4 2 0 0 72 6 36
2019 OP-01 45 55 0 0 0 0 0 100 0 11
2019 OP-02 41 17 29 9 4 0 0 58 13 20
2018 OP 32 23 31 8 4 2 0 57 12 34
2018 OP-01 27 27 36 0 9 0 0 55 9 11
2018 OP-02 14 29 44 7 0 7 0 46 7 14
2017 OP 24 48 13 10 5 0 0 72 15 39
2017 OP-01 27 57 11 0 6 0 0 83 6 18
2017 OP-02 11 40 19 26 5 0 0 50 31 17
2014 OP 31 30 23 13 4 0 0 61 16 32
2014 OP-01 39 22 22 11 6 0 0 61 17 18
2011 OP 26 39 16 16 3 0 0 65 19 72
2011 OP-01 28 33 21 15 3 0 0 61 18 46
2008 OP 31 35 22 10 3 0 0 65 13 69
2008 OP-01 36 34 20 8 2 0 0 70 10 40

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 4 16 30 34 17 0 0 50 19 36
2019 OP-01 0 9 18 64 9 0 0 73 9 11
2019 OP-02 0 23 48 17 12 0 0 29 23 20
2018 OP 6 18 39 28 7 0 2 36 25 33
2018 OP-01 0 0 50 40 10 0 0 50 0 10
2018 OP-02 7 22 29 29 7 0 7 38 31 14
2017 OP 3 18 34 27 14 4 0 43 22 39
2017 OP-01 6 23 17 38 17 0 0 55 28 18
2017 OP-02 0 16 54 12 13 5 0 26 17 17
2014 OP 0 6 28 32 22 6 7 62 6 31
2014 OP-01 0 6 17 28 33 6 11 73 7 18
2011 OP 7 26 29 19 16 1 3 36 34 69
2011 OP-01 6 33 23 24 13 1 0 37 40 46
2008 OP 7 22 31 18 17 2 5 37 31 69
2008 OP-01 7 25 28 19 18 0 3 38 33 40

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 18 25 25 31 2 0 57 18 36
2019 OP-01 0 18 27 36 18 0 0 55 18 11
2019 OP-02 0 14 30 14 36 4 0 53 15 20
2018 OP 4 21 41 23 9 0 2 33 25 34
2018 OP-01 0 9 64 18 9 0 0 27 9 11
2018 OP-02 7 21 38 28 0 0 7 30 30 14
2017 OP 8 7 50 21 13 0 2 34 16 39
2017 OP-01 11 6 51 21 11 0 0 32 17 18
2017 OP-02 5 12 53 19 11 0 0 30 17 17
2014 OP 4 15 28 16 26 4 7 47 21 32
2014 OP-01 6 6 22 22 28 6 11 60 13 18
2011 OP 12 15 26 20 21 3 3 44 28 70
2011 OP-01 13 18 25 21 20 3 0 42 32 46
2008 OP 7 16 17 34 21 5 1 58 24 69
2008 OP-01 6 20 19 28 20 6 0 52 28 40

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 23 45 30 2 0 0 32 23 36
2019 OP-01 0 18 36 45 0 0 0 45 18 11
2019 OP-02 0 32 47 17 4 0 0 21 32 20
2018 OP 12 30 23 24 5 4 2 31 45 33
2018 OP-01 10 10 30 40 10 0 0 50 20 10
2018 OP-02 14 28 38 14 0 0 7 15 44 14
2017 OP 7 23 28 30 10 2 0 40 31 39
2017 OP-01 6 23 23 38 11 0 0 49 28 18
2017 OP-02 11 24 30 25 11 0 0 35 35 17
2014 OP 7 15 27 22 15 4 11 43 26 32
2014 OP-01 6 11 22 28 17 6 11 53 20 18
2011 OP 15 12 27 19 13 2 13 37 31 70
2011 OP-01 16 12 28 21 15 3 5 39 31 45
2008 OP 12 13 29 26 11 6 1 41 28 69
2008 OP-01 14 18 29 23 9 8 0 35 34 40

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 4 18 51 28 0 0 79 4 36
2019 OP-01 0 0 18 64 18 0 0 82 0 11
2019 OP-02 0 9 19 43 29 0 0 73 9 20
2018 OP 4 14 20 34 25 0 2 61 19 33
2018 OP-01 0 10 20 50 20 0 0 70 10 10
2018 OP-02 0 15 44 21 14 0 7 37 16 14
2017 OP 6 2 20 31 35 2 3 70 9 39
2017 OP-01 11 0 11 23 49 0 6 76 12 18
2017 OP-02 0 6 32 38 24 0 0 62 6 17
2014 OP 0 0 26 32 30 4 7 70 0 31
2014 OP-01 0 0 12 35 35 6 12 86 0 17
2011 OP 3 13 20 35 19 3 8 60 18 70
2011 OP-01 4 14 18 36 18 3 8 60 20 46
2008 OP 7 10 22 36 21 2 3 60 18 69
2008 OP-01 4 15 23 31 24 0 3 57 19 40

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 8 14 27 38 13 0 0 52 21 36
2019 OP-01 9 9 27 55 0 0 0 55 18 11
2019 OP-02 9 10 32 36 14 0 0 49 19 20
2018 OP 16 26 26 14 14 0 4 29 44 33
2018 OP-01 10 20 40 20 10 0 0 30 30 10
2018 OP-02 22 21 36 7 0 0 15 8 50 14
2017 OP 16 40 7 21 13 0 2 35 58 39
2017 OP-01 17 45 6 11 21 0 0 32 62 18
2017 OP-02 19 42 11 22 5 0 0 27 62 17
2014 OP 26 18 30 0 15 4 7 17 49 32
2014 OP-01 28 11 33 0 11 6 11 13 47 18
2011 OP 14 30 20 13 15 1 7 30 48 71
2011 OP-01 19 32 19 12 14 0 4 27 53 46
2008 OP 13 25 26 13 18 2 3 33 40 69
2008 OP-01 15 29 31 10 14 0 2 24 44 40

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 0 18 22 34 26 0 0 60 18 35
2019 OP-01 0 18 27 36 18 0 0 55 18 11
2019 OP-02 0 24 20 30 26 0 0 56 24 19
2018 OP 4 18 22 22 30 0 4 54 23 33
2018 OP-01 0 0 30 30 40 0 0 70 0 10
2018 OP-02 7 37 21 21 0 0 15 24 51 14
2017 OP 6 17 21 21 28 6 0 52 25 39
2017 OP-01 6 11 28 23 32 0 0 55 17 18
2017 OP-02 8 30 11 19 27 5 0 49 40 17
2014 OP 0 16 19 27 28 4 7 61 18 32
2014 OP-01 0 17 11 28 28 6 11 67 20 18
2011 OP 5 16 22 28 17 3 9 51 24 70
2011 OP-01 8 14 18 36 20 1 2 58 23 46
2008 OP 3 14 27 16 30 3 7 51 19 69
2008 OP-01 5 17 34 15 25 3 0 41 23 40

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 4 23 14 33 26 0 0 59 27 36
2019 OP-01 0 27 9 36 27 0 0 64 27 11
2019 OP-02 9 27 24 23 16 0 0 39 36 20
2018 OP 13 16 39 12 14 4 2 27 32 33
2018 OP-01 0 20 50 10 10 10 0 22 22 10
2018 OP-02 34 7 37 15 0 0 7 16 44 14
2017 OP 13 14 27 28 11 2 6 42 29 39
2017 OP-01 6 11 27 34 17 0 6 54 18 18
2017 OP-02 26 21 22 25 5 0 0 30 48 17
2014 OP 9 17 23 25 8 4 14 40 32 32
2014 OP-01 6 6 22 33 6 6 22 54 15 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 6 8 39 24 22 0 0 47 14 36
2019 OP-01 0 0 36 36 27 0 0 64 0 11
2019 OP-02 4 19 43 17 16 0 0 34 23 20
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 84 9 2 0 0 0 6 98 0 36
2019 OP-01 91 9 0 0 0 0 0 100 0 11
2019 OP-02 80 11 0 0 0 0 9 100 0 20
2017 OP 76 6 4 9 5 0 0 82 14 39
2017 OP-01 72 11 0 11 6 0 0 83 17 18
2017 OP-02 81 0 5 8 5 0 0 81 13 17
2014 OP 71 13 2 4 7 0 4 87 11 32
2014 OP-01 67 17 0 6 6 0 6 88 12 18
2011 OP 79 7 4 0 1 0 8 94 2 71
2011 OP-01 78 6 7 0 0 0 9 93 0 45
2008 OP 78 10 0 5 2 0 6 93 7 69
2008 OP-01 79 7 0 6 3 0 5 91 9 40

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 24 35 17 17 2 4 2 62 20 36
2019 OP-01 18 27 18 27 0 9 0 50 30 11
2019 OP-02 37 37 13 4 4 0 4 77 9 20
2018 OP 13 35 19 12 8 6 8 55 23 34
2018 OP-01 0 36 18 18 9 9 9 44 33 11
2018 OP-02 15 28 29 0 7 7 15 54 9 14
2017 OP 22 39 20 3 12 4 0 63 16 39
2017 OP-01 21 28 23 6 23 0 0 49 28 18
2017 OP-02 23 45 21 0 0 11 0 76 0 17
2014 OP 26 25 22 17 4 4 4 55 22 32
2014 OP-01 28 33 11 11 6 6 6 69 19 18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 46 17 6 0 4 0 76 6 35
2019 OP-01 9 55 27 0 0 9 0 70 0 11
2019 OP-02 50 32 14 5 0 0 0 82 5 19
2018 OP 26 35 10 14 12 4 0 64 26 34
2018 OP-01 9 45 9 18 9 9 0 60 30 11
2018 OP-02 36 29 7 22 7 0 0 64 29 14
2017 OP 28 40 7 17 5 3 0 70 23 39
2017 OP-01 15 51 0 28 6 0 0 66 34 18
2017 OP-02 34 29 19 5 5 8 0 68 12 17
2014 OP 31 35 17 10 7 0 0 66 17 32
2014 OP-01 33 39 17 0 11 0 0 72 11 18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 37 51 6 6 0 0 0 89 6 36
2019 OP-01 27 64 9 0 0 0 0 91 0 11
2019 OP-02 51 32 4 13 0 0 0 83 13 20
2018 OP 40 31 14 9 6 0 0 71 15 34
2018 OP-01 27 36 18 9 9 0 0 64 18 11
2018 OP-02 57 15 7 21 0 0 0 72 21 14
2017 OP 29 50 8 8 5 0 0 79 13 39
2017 OP-01 23 60 0 11 6 0 0 83 17 18
2017 OP-02 34 35 21 5 5 0 0 68 11 17
2014 OP 40 38 16 6 0 0 0 78 6 32
2014 OP-01 44 39 17 0 0 0 0 83 0 18

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 36 53 6 6 0 0 0 89 6 36
2019 OP-01 18 73 9 0 0 0 0 91 0 11
2019 OP-02 52 39 4 4 0 0 0 91 4 20
2018 OP 34 41 15 6 4 0 0 75 10 34
2018 OP-01 27 64 0 9 0 0 0 91 9 11
2018 OP-02 36 36 29 0 0 0 0 71 0 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 42 32 17 0 6 0 4 77 6 36
2019 OP-01 18 45 27 0 0 0 9 70 0 11
2019 OP-02 65 17 13 0 4 0 0 83 4 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 44 27 10 18 2 0 0 71 20 35
2019 OP-01 27 36 18 18 0 0 0 64 18 11
2019 OP-02 68 9 4 14 4 0 0 77 19 20
2018 OP 30 37 14 11 4 4 0 70 16 34
2018 OP-01 18 45 18 9 0 9 0 70 10 11
2018 OP-02 37 14 22 14 14 0 0 51 28 14
2017 OP 34 34 7 23 2 0 0 68 25 39
2017 OP-01 27 34 6 34 0 0 0 60 34 18
2017 OP-02 36 35 11 13 5 0 0 71 19 17
2014 OP 29 45 14 8 4 0 0 75 11 32
2014 OP-01 33 44 11 6 6 0 0 78 11 18
2011 OP 24 40 18 8 7 1 1 66 16 72
2011 OP-01 24 38 19 9 6 1 2 64 16 46
2008 OP 27 42 14 8 6 2 0 70 15 68
2008 OP-01 19 47 14 15 6 0 0 66 20 40

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 50 25 15 6 0 4 0 78 6 36
2019 OP-01 36 27 27 0 0 9 0 70 0 11
2019 OP-02 55 23 9 13 0 0 0 78 13 20
2018 OP 40 31 8 11 6 4 0 74 17 34
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2018 OP-02 29 22 15 28 7 0 0 51 34 14
2017 OP 35 33 13 10 3 5 0 72 14 38
2017 OP-01 32 34 17 6 6 6 0 70 12 18
2017 OP-02 32 32 11 20 0 6 0 67 21 16
2014 OP 29 50 16 4 0 2 0 80 4 32
2014 OP-01 28 50 17 6 0 0 0 78 6 18
2011 OP 36 33 17 6 6 1 1 71 12 72
2011 OP-01 36 30 21 5 5 1 2 68 10 46
2008 OP 55 21 10 6 7 0 1 76 14 68
2008 OP-01 52 18 15 6 8 0 2 72 13 40

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 41 32 13 10 2 0 2 75 12 35
2019 OP-01 27 45 18 9 0 0 0 73 9 11
2019 OP-02 52 21 14 5 5 0 5 76 10 19
2018 OP 40 30 13 7 6 4 0 73 14 34
2018 OP-01 36 36 9 0 9 9 0 80 10 11
2018 OP-02 44 15 21 14 7 0 0 59 21 14
2017 OP 42 36 5 11 3 3 0 80 15 39
2017 OP-01 38 40 0 11 6 6 0 82 18 18
2017 OP-02 35 38 13 13 0 0 0 74 13 17
2014 OP 36 40 8 7 7 2 0 78 15 32
2014 OP-01 39 39 6 6 11 0 0 78 17 18
2011 OP 27 36 24 5 6 1 1 65 11 72
2011 OP-01 28 32 26 5 5 1 2 62 11 46
2008 OP 48 28 10 6 8 0 0 76 14 68
2008 OP-01 41 31 15 8 5 0 0 72 13 40

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 89 0 0 0 2 0 9 98 2 36
2019 OP-01 82 0 0 0 0 0 18 100 0 11
2019 OP-02 96 0 0 0 4 0 0 96 4 20
2017 OP 78 10 0 3 9 0 0 88 12 39
2017 OP-01 72 11 0 6 11 0 0 83 17 18
2017 OP-02 81 11 0 0 8 0 0 92 8 17
2014 OP 84 0 6 4 4 0 4 87 7 32
2014 OP-01 83 0 0 6 6 0 6 88 12 18
2011 OP 78 5 7 0 1 0 9 91 2 72
2011 OP-01 75 6 6 0 0 0 12 93 0 46
2008 OP 82 7 5 1 3 0 2 90 5 68
2008 OP-01 82 4 6 2 5 0 0 86 8 40

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 55 28 2 2 6 0 7 90 8 36
2019 OP-01 55 27 0 0 9 0 9 90 10 11
2019 OP-02 61 17 4 4 4 0 9 86 9 20
2017 OP 42 26 0 6 12 5 9 79 21 39
2017 OP-01 27 28 0 11 11 6 17 71 29 18
2017 OP-02 50 27 0 0 16 6 0 83 17 17
2014 OP 41 29 6 15 6 0 4 72 21 32
2014 OP-01 39 28 6 17 6 0 6 71 24 18
2011 OP 23 25 8 11 23 2 7 53 38 72
2011 OP-01 19 27 9 9 23 3 9 53 37 46

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 59 24 11 4 2 0 0 83 6 36
2019 OP-01 36 45 18 0 0 0 0 82 0 11
2019 OP-02 74 4 9 9 4 0 0 78 13 20
2018 OP 52 20 10 7 7 4 0 74 16 34
2018 OP-01 45 27 9 0 9 9 0 80 10 11
2018 OP-02 43 8 22 14 14 0 0 51 28 14
2017 OP 47 22 5 3 12 11 0 77 17 39
2017 OP-01 38 17 6 0 23 17 0 66 27 18
2017 OP-02 47 35 5 8 0 5 0 86 8 17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 41 9 2 0 0 0 89 2 36
2019 OP-01 27 64 9 0 0 0 0 91 0 11
2019 OP-02 65 17 13 4 0 0 0 83 4 20
2018 OP 48 24 11 4 9 4 0 75 13 34
2018 OP-01 55 9 18 0 9 9 0 70 10 11
2018 OP-02 29 23 14 14 21 0 0 52 34 14
2017 OP 48 25 8 10 6 3 0 75 17 39
2017 OP-01 38 28 11 6 11 6 0 70 18 18
2017 OP-02 50 27 5 19 0 0 0 76 19 17
2014 OP 51 37 4 8 0 0 0 88 8 32
2014 OP-01 56 33 6 6 0 0 0 89 6 18
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 26 11 11 4 7 0 72 16 36
2019 OP-01 9 36 18 9 9 18 0 56 22 11
2019 OP-02 61 22 9 9 0 0 0 83 9 20
2018 OP 11 31 31 10 12 6 0 45 23 34
2018 OP-01 0 18 36 9 27 9 0 20 40 11
2018 OP-02 22 29 28 14 0 8 0 55 15 14
2017 OP 29 35 13 11 5 7 0 68 17 39
2017 OP-01 17 45 15 11 6 6 0 66 18 18
2017 OP-02 30 27 13 13 5 11 0 64 21 17
2014 OP 20 43 23 14 0 0 0 63 14 32
2014 OP-01 22 61 11 6 0 0 0 83 6 18
2011 OP 20 32 24 1 15 8 0 56 18 72
2011 OP-01 15 31 28 2 15 8 0 51 19 46

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 32 30 15 10 10 4 0 64 20 35
2019 OP-01 9 27 27 9 18 9 0 40 30 11
2019 OP-02 43 38 9 5 5 0 0 82 9 19
2018 OP 7 27 31 17 15 2 0 35 34 34
2018 OP-01 0 18 45 9 27 0 0 18 36 11
2018 OP-02 7 29 29 14 14 8 0 39 30 14
2017 OP 30 21 21 16 10 2 0 52 27 39
2017 OP-01 28 23 21 17 11 0 0 51 28 18
2017 OP-02 17 24 25 19 11 5 0 43 31 17
2014 OP 9 47 19 25 0 0 0 57 25 32
2014 OP-01 6 61 17 17 0 0 0 67 17 18
2011 OP 19 30 28 8 10 4 0 51 20 70
2011 OP-01 15 26 36 11 9 3 0 43 21 46
2008 OP 19 39 20 14 4 3 0 60 19 68
2008 OP-01 18 34 24 19 4 0 0 52 24 40

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 34 18 21 13 4 11 0 58 19 36
2019 OP-01 9 9 36 9 9 27 0 25 25 11
2019 OP-02 47 27 13 13 0 0 0 74 13 20
2018 OP 9 20 21 23 19 8 0 31 46 34
2018 OP-01 0 9 36 27 18 9 0 10 50 11
2018 OP-02 14 15 22 21 14 15 0 34 40 14
2017 OP 19 34 6 10 22 8 0 58 35 39
2017 OP-01 17 38 0 11 23 11 0 62 38 18
2017 OP-02 11 30 16 12 26 5 0 43 40 17
2014 OP 6 34 30 23 7 0 0 40 30 32
2014 OP-01 0 50 28 17 6 0 0 50 22 18
2011 OP 10 31 27 10 9 13 0 47 22 72
2011 OP-01 7 33 29 8 10 14 0 46 20 46
2008 OP 12 37 23 17 7 3 1 51 25 68
2008 OP-01 12 34 26 18 7 2 0 48 26 40

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 33 11 24 8 4 0 55 33 36
2019 OP-01 9 18 18 36 9 9 0 30 50 11
2019 OP-02 24 46 9 13 9 0 0 70 22 20
2018 OP 7 19 31 8 33 2 0 26 42 34
2018 OP-01 0 9 45 9 36 0 0 9 45 11
2018 OP-02 7 28 30 7 21 8 0 37 30 14
2017 OP 17 33 17 18 8 6 0 53 28 39
2017 OP-01 15 40 0 23 11 11 0 62 38 18
2017 OP-02 11 21 46 17 5 0 0 32 22 17
2014 OP 9 36 20 22 9 4 0 47 32 32
2014 OP-01 6 50 17 22 6 0 0 56 28 18
2011 OP 11 35 22 22 10 0 0 46 32 72
2011 OP-01 9 39 19 24 8 0 0 48 33 46
2008 OP 15 45 20 13 4 3 0 62 18 68
2008 OP-01 17 51 13 12 5 2 0 69 17 40

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 32 16 6 11 11 9 15 63 30 36
2019 OP-01 27 27 9 9 9 9 9 67 22 11
2019 OP-02 39 10 4 4 9 8 26 74 20 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 30 49 13 4 4 0 0 79 8 36
2019 OP-01 0 73 27 0 0 0 0 73 0 11
2019 OP-02 61 26 4 9 0 0 0 87 9 20
2018 OP 17 49 12 16 4 2 0 68 20 33
2018 OP-01 9 64 9 18 0 0 0 73 18 11
2018 OP-02 31 37 15 7 0 9 0 75 8 13
2017 OP 29 43 15 5 5 3 0 74 10 39
2017 OP-01 21 45 17 6 6 6 0 70 12 18
2017 OP-02 35 37 17 5 5 0 0 73 11 17
2014 OP 40 33 15 9 4 0 0 73 13 32
2014 OP-01 56 33 0 6 6 0 0 89 11 18
2011 OP 31 36 14 10 7 2 0 68 18 70
2011 OP-01 34 33 12 13 7 0 0 67 21 44

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 11 36 31 19 4 0 0 47 23 36
2019 OP-01 0 27 55 18 0 0 0 27 18 11
2019 OP-02 16 47 10 17 9 0 0 64 26 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 44 24 23 7 2 0 0 68 9 36
2019 OP-01 9 45 36 9 0 0 0 55 9 11
2019 OP-02 78 13 9 0 0 0 0 91 0 20
2018 OP 21 42 10 10 14 0 4 65 25 33
2018 OP-01 9 45 18 18 0 0 9 60 20 11
2018 OP-02 46 39 7 0 7 0 0 85 7 13
2017 OP 33 51 9 5 0 2 0 86 5 39
2017 OP-01 15 62 17 6 0 0 0 77 6 18
2017 OP-02 49 41 0 5 0 5 0 94 6 17
2014 OP 37 45 4 14 0 0 0 82 14 32
2014 OP-01 33 50 0 17 0 0 0 83 17 18
2011 OP 45 24 10 3 9 7 2 75 13 70
2011 OP-01 44 28 6 5 9 6 2 78 15 45
2008 OP 36 38 11 4 8 3 0 77 12 68
2008 OP-01 39 45 8 2 3 2 0 87 5 40

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 35 34 23 8 0 0 0 69 8 35
2019 OP-01 10 40 40 10 0 0 0 50 10 10
2019 OP-02 51 40 9 0 0 0 0 91 0 20
2018 OP 26 40 22 8 4 0 0 66 12 33
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2018 OP-02 54 16 22 7 0 0 0 70 7 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 30 19 13 6 13 0 57 21 36
2019 OP-01 9 18 18 27 9 18 0 33 44 11
2019 OP-02 32 35 13 4 4 11 0 75 10 20
2018 OP 11 36 19 8 24 2 0 48 33 33
2018 OP-01 0 45 27 9 18 0 0 45 27 11
2018 OP-02 22 15 30 0 24 9 0 41 26 13
2017 OP 15 22 23 14 9 17 0 45 28 39
2017 OP-01 0 27 28 17 17 11 0 30 38 18
2017 OP-02 27 11 21 13 0 27 0 52 18 17
2014 OP 31 22 17 18 7 6 0 56 27 32
2014 OP-01 39 22 11 11 11 6 0 65 24 18
2011 OP 21 27 16 10 14 12 0 55 27 72
2011 OP-01 12 35 16 9 15 13 0 54 28 46

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 20 24 23 9 4 0 41 33 36
2019 OP-01 0 0 36 36 18 9 0 0 60 11
2019 OP-02 41 24 22 9 4 0 0 65 13 20
2018 OP 13 14 18 32 16 4 4 29 51 33
2018 OP-01 0 9 27 36 18 0 9 10 60 11
2018 OP-02 15 7 7 39 15 16 0 27 64 13
2017 OP 19 33 13 15 18 2 0 53 34 39
2017 OP-01 11 32 11 17 28 0 0 43 45 18
2017 OP-02 23 29 19 16 8 5 0 55 25 17
2014 OP 18 36 17 13 10 4 4 58 24 32
2014 OP-01 28 28 17 11 6 6 6 63 19 18
2011 OP 21 32 18 13 16 0 0 53 29 71
2011 OP-01 22 33 13 17 15 0 0 55 32 45
2008 OP 26 40 14 10 10 0 0 65 20 69
2008 OP-01 29 37 12 13 10 0 0 66 22 40

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 17 13 14 23 24 6 4 33 52 36
2019 OP-01 0 0 0 36 45 9 9 0 100 11
2019 OP-02 38 22 23 9 4 4 0 62 14 20
2018 OP 7 12 8 14 39 4 16 24 66 33
2018 OP-01 0 0 9 9 55 9 18 0 88 11
2018 OP-02 7 16 15 15 46 0 0 24 61 13
2017 OP 4 11 3 19 46 9 8 18 79 39
2017 OP-01 0 4 6 17 62 0 11 4 89 18
2017 OP-02 5 17 0 27 34 12 5 27 73 17
2014 OP 4 14 15 6 46 2 14 21 61 32
2014 OP-01 0 6 11 6 56 0 22 7 79 18
2011 OP 9 13 21 14 38 2 3 23 55 71
2011 OP-01 9 10 21 10 44 3 3 21 57 46
2008 OP 6 21 18 22 18 9 6 32 48 68
2008 OP-01 4 19 15 20 21 16 5 30 51 40

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 32 50 2 0 4 0 12 94 4 36
2019 OP-01 18 55 0 0 9 0 18 89 11 11
2019 OP-02 40 46 4 0 0 0 10 95 0 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 6 7 0 11 7 14 76 14 36
2019 OP-01 18 9 18 0 27 18 9 38 38 11
2019 OP-02 74 6 0 0 0 0 20 100 0 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 23 23 2 4 4 6 69 6 36
2019 OP-01 9 18 45 0 9 9 9 33 11 11
2019 OP-02 57 26 9 4 0 0 4 86 5 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 19 19 4 6 8 6 68 11 36
2019 OP-01 9 18 36 9 9 9 9 33 22 11
2019 OP-02 57 17 9 0 4 9 4 85 5 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 12 12 13 9 8 6 60 26 36
2019 OP-01 18 9 18 18 18 9 9 33 44 11
2019 OP-02 49 10 10 13 4 9 4 68 20 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 76 11 2 0 0 0 11 98 0 36
2019 OP-01 55 27 0 0 0 0 18 100 0 11
2019 OP-02 91 0 0 0 0 0 9 100 0 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 81 9 0 0 0 4 6 100 0 36
2019 OP-01 64 18 0 0 0 9 9 100 0 11
2019 OP-02 91 4 0 0 0 0 4 100 0 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 79 8 0 0 0 4 9 100 0 36
2019 OP-01 64 9 0 0 0 9 18 100 0 11
2019 OP-02 87 9 0 0 0 0 4 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 19 34 21 17 2 7 0 57 20 36
2019 OP-01 0 36 27 18 0 18 0 44 22 11
2019 OP-02 42 27 22 4 4 0 0 70 9 20
2018 OP 9 34 18 20 12 8 0 46 35 33
2018 OP-01 0 18 27 27 9 18 0 22 44 11
2018 OP-02 15 39 22 9 15 0 0 54 24 13
2017 OP 20 34 18 16 6 0 6 57 24 39
2017 OP-01 6 43 17 17 6 0 11 55 25 18
2017 OP-02 28 21 24 19 8 0 0 50 26 17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 35 54 6 2 0 4 0 92 2 36
2019 OP-01 18 73 0 0 0 9 0 100 0 11
2019 OP-02 63 20 13 4 0 0 0 83 4 20
2018 OP 26 23 21 15 6 8 0 54 23 34
2018 OP-01 9 18 36 9 9 18 0 33 22 11
2018 OP-02 52 28 7 14 0 0 0 79 14 14
2017 OP 30 52 9 2 3 3 0 85 6 39
2017 OP-01 23 60 6 0 6 6 0 88 6 18
2017 OP-02 30 48 16 6 0 0 0 78 6 17
2014 OP 51 32 10 7 0 0 0 83 7 32
2014 OP-01 67 17 11 6 0 0 0 83 6 18
2011 OP 32 39 12 5 7 5 1 75 13 72
2011 OP-01 28 40 14 6 5 3 2 72 13 46

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 44 45 4 0 0 8 0 96 0 36
2019 OP-01 18 73 0 0 0 9 0 100 0 11
2019 OP-02 74 9 9 0 0 9 0 90 0 20
2018 OP 25 35 25 4 8 4 0 62 12 34
2018 OP-01 18 27 36 0 9 9 0 50 10 11
2018 OP-02 30 43 21 7 0 0 0 72 7 14
2017 OP 42 35 12 0 3 8 0 84 3 39
2017 OP-01 28 32 23 0 6 11 0 68 6 18
2017 OP-02 52 42 0 0 0 5 0 100 0 17
2014 OP 40 34 23 0 0 4 0 76 0 32
2014 OP-01 50 22 22 0 0 6 0 76 0 18

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 53 39 2 6 0 0 0 92 6 36
2019 OP-01 27 64 0 9 0 0 0 91 9 11
2019 OP-02 70 22 4 4 0 0 0 91 4 20
2018 OP 30 43 10 11 6 0 0 73 17 34
2018 OP-01 9 64 9 9 9 0 0 73 18 11
2018 OP-02 49 30 7 14 0 0 0 79 14 14
2017 OP 46 46 3 2 3 0 0 92 5 39
2017 OP-01 34 60 0 0 6 0 0 94 6 18
2017 OP-02 55 32 8 5 0 0 0 87 5 17
2014 OP 60 30 10 0 0 0 0 90 0 32
2014 OP-01 72 22 6 0 0 0 0 94 0 18
2011 OP 37 42 16 4 2 0 0 79 6 72
2011 OP-01 29 49 15 3 3 0 0 79 6 46
2008 OP 41 44 9 4 2 0 0 85 6 68
2008 OP-01 37 45 11 7 0 0 0 82 7 40

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 43 15 2 0 0 0 83 2 36
2019 OP-01 18 64 18 0 0 0 0 82 0 11
2019 OP-02 45 33 17 4 0 0 0 78 4 20
2018 OP 24 33 20 15 7 0 0 58 22 34
2018 OP-01 9 45 27 9 9 0 0 55 18 11
2018 OP-02 29 22 8 28 14 0 0 51 41 14
2017 OP 32 41 16 8 3 0 0 73 11 39
2017 OP-01 23 55 17 0 6 0 0 77 6 18
2017 OP-02 30 30 19 21 0 0 0 60 21 17
2014 OP 44 36 6 15 0 0 0 80 15 32
2014 OP-01 56 28 6 11 0 0 0 83 11 18
2011 OP 28 52 13 2 4 0 1 81 6 72
2011 OP-01 23 54 14 3 3 0 2 79 7 46

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 37 42 17 2 2 0 0 79 4 36
2019 OP-01 0 73 27 0 0 0 0 73 0 11
2019 OP-02 55 23 13 4 4 0 0 78 9 20
2018 OP 22 37 23 11 6 0 0 60 17 34
2018 OP-01 9 55 18 9 9 0 0 64 18 11
2018 OP-02 36 23 14 21 7 0 0 59 28 14
2017 OP 36 34 20 2 8 0 0 70 10 39
2017 OP-01 23 55 17 0 6 0 0 77 6 18
2017 OP-02 41 12 29 5 13 0 0 52 19 17
2014 OP 36 35 10 15 4 0 0 71 18 32
2014 OP-01 50 33 6 6 6 0 0 83 11 18
2011 OP 27 44 20 4 4 1 0 72 8 72
2011 OP-01 20 51 16 7 3 2 0 73 10 46
2008 OP 36 48 10 4 2 0 0 84 6 69
2008 OP-01 37 43 13 8 0 0 0 80 8 40

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 43 27 17 9 4 0 0 70 13 36
2019 OP-01 9 45 27 18 0 0 0 55 18 11
2019 OP-02 55 19 13 4 9 0 0 74 13 20
2018 OP 24 27 31 8 9 0 0 52 17 34
2018 OP-01 9 27 55 0 9 0 0 36 9 11
2018 OP-02 29 14 15 22 21 0 0 43 43 14
2017 OP 34 18 22 10 7 5 3 57 19 39
2017 OP-01 23 21 28 11 6 6 6 49 19 18
2017 OP-02 43 12 19 11 11 5 0 58 22 17
2014 OP 33 26 20 2 9 7 4 66 12 32
2014 OP-01 39 22 17 0 6 11 6 73 7 18
2011 OP 34 21 23 6 12 3 1 57 19 72
2011 OP-01 32 27 17 10 11 3 0 61 22 46
2008 OP 32 35 10 14 6 3 0 69 21 69
2008 OP-01 28 32 17 15 5 2 0 62 21 40
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 OP 12 66 23 36
2019 OP-01 9 64 27 11
2019 OP-02 10 64 26 20
2018 OP 6 64 31 34
2018 OP-01 0 64 36 11
2018 OP-02 23 63 14 14
2017 OP 7 69 25 39
2017 OP-01 0 72 28 18
2017 OP-02 13 62 25 17
2014 OP 13 55 33 32
2014 OP-01 6 67 28 18
2011 OP 18 58 24 72
2011 OP-01 20 62 18 46
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 40 7 6 0 0 0 86 6 36
2019 OP-01 45 45 9 0 0 0 0 91 0 11
2019 OP-02 51 43 0 6 0 0 0 94 6 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 56 39 2 0 0 3 0 98 0 36
2019 OP-01 55 45 0 0 0 0 0 100 0 11
2019 OP-02 73 22 0 0 0 6 0 100 0 20
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 23 77 36

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 27 25 19 10 4 16 0 61 16 36
2019 OP-01 9 27 27 9 9 18 0 44 22 11
2019 OP-02 44 10 13 14 0 19 0 66 18 20
2018 OP 8 30 16 10 10 17 8 51 27 33
2018 OP-01 0 40 30 10 10 10 0 44 22 10
2018 OP-02 16 21 14 0 7 43 0 64 12 14
2017 OP 15 22 26 2 3 32 0 55 7 39
2017 OP-01 10 34 23 0 6 28 0 61 8 18
2017 OP-02 13 5 36 5 0 40 0 31 9 17
2014 OP 18 29 13 0 6 27 7 72 8 32
2014 OP-01 22 33 6 0 6 28 6 83 8 18

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 39 34 18 4 4 2 0 74 8 36
2019 OP-01 18 45 27 0 9 0 0 64 9 11
2019 OP-02 49 23 14 9 0 4 0 76 9 20
2018 OP 26 35 19 6 10 5 0 63 16 34
2018 OP-01 18 36 27 9 9 0 0 55 18 11
2018 OP-02 23 43 14 0 7 14 0 76 8 14
2017 OP 24 45 15 6 7 2 0 71 14 39
2017 OP-01 10 73 11 0 6 0 0 83 6 18
2017 OP-02 33 11 24 17 11 5 0 46 29 17
2014 OP 34 38 11 8 4 6 0 77 12 32
2014 OP-01 44 39 6 0 6 6 0 88 6 18
2011 OP 31 31 23 6 5 5 0 64 12 72
2011 OP-01 27 32 23 6 4 8 0 64 11 46
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 25 24 11 2 6 26 6 73 11 36
2019 OP-01 9 36 18 0 9 18 9 63 13 11
2019 OP-02 32 4 9 4 4 42 4 68 16 20
2018 OP 20 21 19 8 8 20 4 54 21 34
2018 OP-01 9 27 36 0 9 18 0 44 11 11
2018 OP-02 30 7 14 7 0 43 0 64 12 14
2017 OP 17 20 19 2 3 38 0 61 8 39
2017 OP-01 15 28 23 0 6 28 0 61 8 18
2017 OP-02 5 14 19 5 0 57 0 45 12 17
2014 OP 22 13 10 6 0 31 18 68 13 32
2014 OP-01 28 17 0 6 0 22 28 89 11 18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 47 24 18 0 6 6 0 75 6 36
2019 OP-01 27 36 18 0 9 9 0 70 10 11
2019 OP-02 60 9 23 0 4 4 0 71 5 20
2018 OP 22 31 15 8 14 11 0 59 24 34
2018 OP-01 18 27 27 9 9 9 0 50 20 11
2018 OP-02 23 29 14 7 7 21 0 65 17 14
2017 OP 40 31 18 2 3 6 0 75 5 39
2017 OP-01 32 45 17 0 6 0 0 77 6 18
2017 OP-02 36 19 24 5 0 16 0 65 6 17
2014 OP 34 26 9 7 4 20 0 75 13 32
2014 OP-01 44 22 0 6 6 22 0 86 14 18
2011 OP 39 30 16 5 1 8 0 76 7 72
2011 OP-01 35 34 17 5 0 10 0 77 5 46
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 20 16 36 13 15 0 0 36 28 36
2019 OP-01 0 0 45 27 27 0 0 0 55 11
2019 OP-02 28 33 26 4 9 0 0 61 13 20
2018 OP 11 17 19 16 37 0 0 28 52 34
2018 OP-01 9 9 27 27 27 0 0 18 55 11
2018 OP-02 8 28 29 15 21 0 0 36 36 14
2017 OP 20 24 15 12 28 2 0 44 40 39
2017 OP-01 21 11 11 17 40 0 0 32 57 18
2017 OP-02 16 46 13 8 17 0 0 62 25 17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 17 28 33 17 6 0 0 44 23 36
2019 OP-01 9 27 27 36 0 0 0 36 36 11
2019 OP-02 29 16 37 4 13 0 0 45 17 20
2018 OP 18 20 23 20 19 0 0 38 39 34
2018 OP-01 9 18 27 27 18 0 0 27 45 11
2018 OP-02 21 0 29 30 21 0 0 21 51 14
2017 OP 6 23 45 12 12 0 2 30 25 38
2017 OP-01 4 17 57 11 11 0 0 21 23 18
2017 OP-02 6 31 26 17 15 0 6 39 34 16

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 42 45 9 4 0 0 0 87 4 36
2019 OP-01 27 64 9 0 0 0 0 91 0 11
2019 OP-02 49 37 4 9 0 0 0 87 9 20
2018 OP 21 25 30 18 2 0 4 48 20 34
2018 OP-01 18 18 27 27 0 0 9 40 30 11
2018 OP-02 21 36 37 7 0 0 0 56 7 14
2017 OP 45 26 13 6 5 0 5 74 12 39
2017 OP-01 43 23 11 11 6 0 6 70 18 18
2017 OP-02 40 30 19 0 6 0 5 74 7 17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 31 12 25 23 10 0 0 43 32 36
2019 OP-01 18 9 36 36 0 0 0 27 36 11
2019 OP-02 37 14 19 9 22 0 0 51 30 20
2018 OP 18 22 27 10 19 0 4 42 30 34
2018 OP-01 9 18 45 9 9 0 9 30 20 11
2018 OP-02 21 23 14 22 21 0 0 44 43 14
2017 OP 6 33 19 21 18 2 0 40 40 39
2017 OP-01 4 23 23 28 23 0 0 27 51 18
2017 OP-02 11 37 19 16 17 0 0 48 33 17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 69 18 4 2 2 0 6 92 4 35
2019 OP-01 82 18 0 0 0 0 0 100 0 11
2019 OP-02 64 14 0 4 4 0 13 90 10 20
2018 OP 52 25 4 4 4 0 12 87 8 34
2018 OP-01 64 9 0 0 9 0 18 89 11 11
2018 OP-02 57 14 0 14 0 0 15 84 16 14
2017 OP 55 26 3 3 0 0 13 93 4 38
2017 OP-01 43 34 6 6 0 0 11 87 6 18
2017 OP-02 62 21 0 0 0 0 18 100 0 16

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 29 37 28 4 2 0 0 66 6 36
2019 OP-01 18 27 55 0 0 0 0 45 0 11
2019 OP-02 41 37 13 4 4 0 0 78 9 20
2018 OP 34 21 21 10 14 0 0 55 24 34
2018 OP-01 27 36 0 18 18 0 0 64 36 11
2018 OP-02 36 21 37 0 7 0 0 56 7 14
2017 OP 35 23 25 11 6 0 0 58 17 37
2017 OP-01 24 19 38 6 13 0 0 43 19 16
2017 OP-02 41 33 8 19 0 0 0 74 19 17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 23 30 38 9 0 0 0 53 9 36
2019 OP-01 9 18 64 9 0 0 0 27 9 11
2019 OP-02 22 47 17 13 0 0 0 70 13 20
2018 OP 22 21 29 14 13 0 0 44 27 34
2018 OP-01 18 27 45 0 9 0 0 45 9 11
2018 OP-02 21 22 22 15 21 0 0 43 36 14
2017 OP 18 40 21 12 9 0 0 58 21 36
2017 OP-01 0 46 27 14 14 0 0 46 27 15
2017 OP-02 21 42 19 13 5 0 0 63 19 17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 22 48 19 9 2 0 0 70 11 36
2019 OP-01 18 45 27 9 0 0 0 64 9 11
2019 OP-02 16 57 17 4 4 0 0 74 9 20
2018 OP 17 45 16 11 8 0 4 64 20 34
2018 OP-01 9 55 18 9 0 0 9 70 10 11
2018 OP-02 14 43 30 14 0 0 0 56 14 14
2017 OP 20 44 26 3 6 0 0 64 10 37
2017 OP-01 17 45 19 6 13 0 0 62 19 16
2017 OP-02 13 46 41 0 0 0 0 59 0 17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 30 42 22 6 0 0 0 72 6 36
2019 OP-01 18 64 18 0 0 0 0 82 0 11
2019 OP-02 31 36 20 13 0 0 0 67 13 20
2018 OP 24 39 14 10 10 0 4 66 20 34
2018 OP-01 18 45 18 9 0 0 9 70 10 11
2018 OP-02 28 36 23 7 7 0 0 63 14 14
2017 OP 25 50 14 5 5 0 0 75 11 37
2017 OP-01 24 51 13 6 6 0 0 75 13 16
2017 OP-02 26 44 19 5 5 0 0 71 11 17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 32 35 19 13 2 0 0 66 15 36
2019 OP-01 9 27 36 27 0 0 0 36 27 11
2019 OP-02 51 32 9 4 4 0 0 83 9 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 38 45 16 0 2 0 0 82 2 36
2019 OP-01 27 64 9 0 0 0 0 91 0 11
2019 OP-02 35 37 23 0 4 0 0 73 4 20
2018 OP 27 44 10 14 0 0 6 75 14 34
2018 OP-01 27 45 9 9 0 0 9 80 10 11
2018 OP-02 7 49 15 22 0 0 7 60 23 14
2017 OP 35 37 21 3 3 0 0 72 6 37
2017 OP-01 49 32 6 6 6 0 0 81 13 16
2017 OP-02 19 46 35 0 0 0 0 65 0 17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 50 21 8 6 15 0 0 72 21 36
2019 OP-01 55 18 9 0 18 0 0 73 18 11
2019 OP-02 42 23 9 9 17 0 0 65 26 20
2018 OP 32 25 21 10 11 0 0 58 21 34
2018 OP-01 36 27 9 18 9 0 0 64 27 11
2018 OP-02 14 14 51 8 14 0 0 28 22 14
2017 OP 34 26 21 15 5 0 0 59 20 39
2017 OP-01 28 32 17 17 6 0 0 60 23 18
2017 OP-02 33 16 30 16 5 0 0 49 21 17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 81 8 6 2 4 0 0 88 6 35
2019 OP-01 73 18 9 0 0 0 0 91 0 11
2019 OP-02 82 0 5 5 9 0 0 82 14 19
2018 OP 57 20 14 0 8 0 2 78 8 34
2018 OP-01 64 18 0 0 18 0 0 82 18 11
2018 OP-02 64 22 7 0 0 0 7 93 0 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 77 11 11 0 0 0 0 89 0 36
2019 OP-01 64 18 18 0 0 0 0 82 0 11
2019 OP-02 83 9 9 0 0 0 0 91 0 20
2018 OP 64 15 6 4 8 0 4 82 12 34
2018 OP-01 64 9 0 0 18 0 9 80 20 11
2018 OP-02 59 28 7 7 0 0 0 86 7 14
2017 OP 66 24 2 0 3 0 5 95 3 39
2017 OP-01 57 32 0 0 6 0 6 94 6 18
2017 OP-02 71 19 5 0 0 0 5 94 0 17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 38 14 4 4 0 0 79 7 36
2019 OP-01 36 27 18 9 9 0 0 64 18 11
2019 OP-02 45 40 14 0 0 0 0 86 0 20
2018 OP 54 23 20 2 0 0 2 78 2 34
2018 OP-01 64 9 27 0 0 0 0 73 0 11
2018 OP-02 51 29 7 7 0 0 7 85 7 14
2017 OP 50 39 6 0 5 0 0 89 5 39
2017 OP-01 34 49 11 0 6 0 0 83 6 18
2017 OP-02 67 27 0 0 5 0 0 95 5 17

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 45 43 4 4 4 0 0 89 7 36
2019 OP-01 18 64 0 9 9 0 0 82 18 11
2019 OP-02 61 30 9 0 0 0 0 91 0 20
2018 OP 50 17 21 2 8 0 2 68 10 34
2018 OP-01 45 18 18 0 18 0 0 64 18 11
2018 OP-02 52 21 21 0 0 0 7 78 0 14
2017 OP 57 12 17 5 6 0 3 71 11 39
2017 OP-01 49 11 17 6 11 0 6 64 18 18
2017 OP-02 58 16 21 5 0 0 0 74 5 17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 59 3 0 0 0 0 38 100 0 36
2019 OP-01 64 0 0 0 0 0 36 100 0 11
2019 OP-02 49 6 0 0 0 0 45 100 0 20
2018 OP 43 8 4 0 0 0 45 93 0 33
2018 OP-01 45 9 0 0 0 0 45 100 0 11
2018 OP-02 31 0 0 0 0 0 69 100 0 13
2017 OP 50 5 0 0 3 0 42 95 5 39
2017 OP-01 32 6 0 0 6 0 57 87 13 18
2017 OP-02 73 0 0 0 0 0 27 100 0 17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 55 33 8 0 0 0 4 92 0 36
2019 OP-01 55 36 9 0 0 0 0 91 0 11
2019 OP-02 50 32 10 0 0 0 9 89 0 20
2018 OP 44 31 10 4 0 0 11 85 4 34
2018 OP-01 55 18 9 0 0 0 18 89 0 11
2018 OP-02 43 37 7 0 0 0 14 92 0 14
2017 OP 69 14 7 0 3 0 6 89 3 39
2017 OP-01 60 17 6 0 6 0 11 87 6 18
2017 OP-02 75 13 12 0 0 0 0 88 0 17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 79 13 0 4 2 2 0 94 6 36
2019 OP-01 64 27 0 9 0 0 0 91 9 11
2019 OP-02 91 4 0 0 0 4 0 100 0 20
2018 OP 75 10 4 2 4 0 6 89 6 34
2018 OP-01 64 9 9 0 9 0 9 80 10 11
2018 OP-02 78 7 0 8 0 0 7 91 9 14
2017 OP 85 10 0 0 0 0 5 100 0 39
2017 OP-01 83 11 0 0 0 0 6 100 0 18
2017 OP-02 89 5 0 0 0 0 5 100 0 17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 55 35 8 2 0 0 0 90 2 36
2019 OP-01 64 36 0 0 0 0 0 100 0 11
2019 OP-02 49 40 6 4 0 0 0 90 4 20
2018 OP 39 38 12 2 4 0 6 81 6 34
2018 OP-01 45 36 9 0 0 0 9 90 0 11
2018 OP-02 45 41 0 7 0 0 7 93 7 14
2017 OP 60 23 14 0 0 0 3 85 0 39
2017 OP-01 55 17 23 0 0 0 6 76 0 18
2017 OP-02 58 37 5 0 0 0 0 95 0 17

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 18 41 35 6 0 0 0 59 6 36
2019 OP-01 9 55 36 0 0 0 0 64 0 11
2019 OP-02 16 37 33 13 0 0 0 54 13 20
2018 OP 12 38 32 14 4 0 0 50 17 34
2018 OP-01 9 55 27 0 9 0 0 64 9 11
2018 OP-02 0 22 64 14 0 0 0 22 14 14
2017 OP 5 48 40 4 3 0 0 53 7 39
2017 OP-01 10 57 28 0 6 0 0 66 6 18
2017 OP-02 0 27 61 12 0 0 0 27 12 17

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 4 14 47 16 19 0 0 35 18 35
2019 OP-01 0 9 64 18 9 0 0 27 9 11
2019 OP-02 9 23 33 10 25 0 0 35 32 20
2018 OP 12 26 24 36 2 0 0 38 38 33
2018 OP-01 9 27 18 45 0 0 0 45 36 11
2018 OP-02 14 44 29 7 7 0 0 14 57 14
2017 OP 3 15 52 23 5 0 2 28 19 39
2017 OP-01 6 11 43 40 0 0 0 40 17 18
2017 OP-02 0 25 65 5 5 0 0 11 25 17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 45 36 2 9 4 4 0 84 14 36
2019 OP-01 27 45 0 9 9 9 0 80 20 11
2019 OP-02 61 30 4 4 0 0 0 91 4 20
2018 OP 22 46 14 10 6 1 0 69 17 33
2018 OP-01 20 60 0 10 10 0 0 80 20 10
2018 OP-02 36 36 22 7 0 0 0 71 7 14
2017 OP 26 47 5 16 6 0 0 73 22 39
2017 OP-01 23 49 6 17 6 0 0 72 23 18
2017 OP-02 28 40 5 19 8 0 0 68 26 17

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 25 41 13 17 4 0 0 66 21 36
2019 OP-01 18 36 18 27 0 0 0 55 27 11
2019 OP-02 31 39 13 9 9 0 0 70 17 20
2018 OP 14 52 8 6 20 0 0 66 26 33
2018 OP-01 0 70 0 10 20 0 0 70 30 10
2018 OP-02 37 21 15 7 21 0 0 57 28 14
2017 OP 11 42 22 16 8 0 0 53 24 39
2017 OP-01 10 45 28 11 6 0 0 55 17 18
2017 OP-02 5 35 19 27 13 0 0 41 40 17
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 7 93 36
2019 OP-01 9 91 11
2019 OP-02 0 100 20
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 8 21 33 28 8 2 0 8 92 36
2019 OP-01 0 9 36 55 0 0 0 0 100 11
2019 OP-02 10 32 24 13 17 4 0 10 90 20
2018 OP 4 24 16 23 29 4 0 4 96 34
2018 OP-01 9 18 18 45 9 0 0 9 91 11
2018 OP-02 0 34 16 14 21 15 0 0 100 14
2017 OP 24 33 20 6 15 2 0 24 76 39
2017 OP-01 32 17 28 11 11 0 0 32 68 18
2017 OP-02 11 58 8 0 23 0 0 11 89 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 53 47 32
2019 OP-01 55 45 11
2019 OP-02 47 53 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 OP 33 67 32
2019 OP-01 9 91 11
2019 OP-02 50 50 17
2018 OP 24 76 31
2018 OP-01 20 80 10
2018 OP-02 51 49 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 4 23 11 30 28 0 4 28 61 31
2019 OP-01 0 0 18 45 36 0 0 0 82 11
2019 OP-02 10 35 5 11 28 0 11 51 43 16
2018 OP 9 12 25 10 33 1 9 23 49 31
2018 OP-01 20 0 20 20 40 0 0 20 60 10
2018 OP-02 0 34 26 8 32 0 0 34 40 12
2017 OP 4 40 5 15 25 0 11 49 45 29
2017 OP-01 0 58 0 25 17 0 0 58 42 12
2017 OP-02 9 25 12 0 37 0 18 41 45 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 4 20 13 23 34 3 3 26 61 31
2019 OP-01 0 0 18 27 55 0 0 0 82 11
2019 OP-02 10 33 11 11 21 7 7 51 37 16
2018 OP 4 11 17 25 38 1 4 16 66 31
2018 OP-01 10 0 20 30 40 0 0 10 70 10
2018 OP-02 0 18 18 32 32 0 0 18 65 12
2017 OP 0 14 13 24 41 0 9 15 71 29
2017 OP-01 0 17 8 25 50 0 0 17 75 12
2017 OP-02 0 12 19 21 37 0 12 14 65 15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 OP 40 41 4 10 0 4 2 86 10 35
2019 OP-01 27 45 9 18 0 0 0 73 18 11
2019 OP-02 50 33 0 5 0 8 5 95 5 19
2018 OP 29 4 29 5 24 0 10 36 32 34
2018 OP-01 18 0 55 0 18 0 9 20 20 11
2018 OP-02 37 14 22 21 0 0 7 54 22 14
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