2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - MA

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 39 6 7 2 0 0 86 9 281
2019 MA-02 63 30 0 8 0 0 0 93 8 40
2019 MA-03 51 31 4 8 6 0 0 82 14 68
2019 MA-04 52 32 9 7 0 0 0 85 7 56
2019 MA-05 35 52 5 5 3 0 0 87 8 62
2019 MA-06 39 46 8 8 0 0 0 84 8 26
2017 MA 36 43 6 11 4 0 0 79 15 351
2017 MA-01 59 37 4 0 0 0 0 96 0 26
2017 MA-02 36 54 3 6 0 0 0 91 6 31
2017 MA-03 36 48 3 9 3 0 0 85 12 95
2017 MA-04 32 48 9 8 3 0 0 80 10 51
2017 MA-05 41 45 6 6 3 0 0 86 9 67
2017 MA-06 28 40 6 19 7 0 0 68 26 28
2017 MA-07 37 36 0 0 27 0 0 73 27 11
2014 MA 41 40 5 8 7 0 0 81 14 375
2014 MA-01 17 55 0 23 5 0 0 72 28 22
2014 MA-02 51 44 0 5 0 0 0 95 5 21
2014 MA-03 48 38 6 5 3 0 0 86 9 114
2014 MA-04 43 40 3 5 9 0 0 83 13 58
2014 MA-05 32 53 10 3 2 0 0 85 5 74
2014 MA-06 54 24 5 9 8 0 0 78 17 18
2014 MA-07 43 28 0 7 22 0 0 71 29 12
2011 MA 53 37 3 5 2 0 0 90 7 374
2011 MA-01 40 60 0 0 0 0 0 100 0 10
2011 MA-02 52 28 15 0 5 0 0 80 5 22
2011 MA-03 65 31 1 2 1 0 0 96 3 110
2011 MA-04 60 28 3 5 4 0 0 88 8 66
2011 MA-05 52 36 1 10 0 0 0 88 10 77
2011 MA-06 49 42 6 0 3 0 0 91 3 32
2011 MA-07 47 27 0 25 0 0 0 75 25 17
2008 MA 55 35 3 6 1 0 0 90 7 349
2008 MA-02 63 37 0 0 0 0 0 100 0 24
2008 MA-03 61 35 2 2 0 0 0 96 2 97
2008 MA-04 58 37 0 4 0 0 0 96 4 54
2008 MA-05 69 21 6 4 0 0 0 90 4 76
2008 MA-06 44 41 0 15 0 0 0 85 15 35

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 51 23 10 11 3 0 1 75 15 282
2019 MA-02 68 18 3 5 5 0 3 87 10 40
2019 MA-03 64 17 7 9 3 0 0 81 12 68
2019 MA-04 55 28 7 5 3 0 2 84 9 56
2019 MA-05 40 24 19 13 3 0 2 65 16 63
2019 MA-06 15 31 19 31 4 0 0 46 35 26
2017 MA 59 22 10 6 2 0 2 81 9 351
2017 MA-01 88 7 0 0 0 0 4 100 0 26
2017 MA-02 78 12 9 0 0 0 0 91 0 31
2017 MA-03 65 18 8 6 2 0 0 83 8 95
2017 MA-04 52 24 13 6 6 0 0 75 11 51
2017 MA-05 49 25 11 9 6 0 0 74 14 67
2017 MA-06 41 23 6 26 0 0 3 67 27 28
2017 MA-07 21 45 27 7 0 0 0 67 7 11
2014 MA 61 20 8 8 2 0 2 82 10 375
2014 MA-01 77 9 5 0 0 0 9 95 0 22
2014 MA-02 82 14 4 0 0 0 0 96 0 21
2014 MA-03 66 22 4 5 2 0 1 89 7 114
2014 MA-04 61 16 14 9 0 0 0 78 9 58
2014 MA-05 37 17 19 21 3 0 3 56 24 74
2014 MA-06 43 33 5 14 5 0 0 76 19 18
2014 MA-07 71 14 7 0 7 0 0 86 7 12
2011 MA 56 21 9 9 3 1 1 78 12 374
2011 MA-01 100 0 0 0 0 0 0 100 0 10
2011 MA-02 90 5 4 0 0 0 0 96 0 22
2011 MA-03 60 25 6 7 1 1 0 85 8 110
2011 MA-04 59 16 13 7 2 0 4 77 9 66
2011 MA-05 35 24 15 19 5 0 1 60 24 77
2011 MA-06 25 35 22 12 6 0 0 60 18 32
2011 MA-07 50 35 0 10 5 0 0 85 15 17
2008 MA 56 22 9 8 5 0 0 78 14 349
2008 MA-02 59 33 0 8 0 0 0 92 8 24
2008 MA-03 63 21 9 4 2 0 0 85 6 97
2008 MA-04 56 24 8 8 4 0 0 80 12 54
2008 MA-05 35 19 15 18 13 0 0 54 31 76
2008 MA-06 28 41 13 10 8 0 0 69 18 35

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 37 5 9 2 0 0 84 11 282
2019 MA-02 60 33 3 5 0 0 0 93 5 40
2019 MA-03 37 45 6 9 3 0 0 83 11 68
2019 MA-04 52 32 7 9 0 0 0 84 9 56
2019 MA-05 45 36 3 11 5 0 0 81 16 63
2019 MA-06 42 34 4 16 4 0 0 77 19 26
2017 MA 40 34 9 9 7 0 0 75 16 351
2017 MA-01 56 22 0 22 0 0 0 78 22 26
2017 MA-02 42 41 6 10 0 0 0 83 10 31
2017 MA-03 37 36 11 9 7 0 0 73 16 95
2017 MA-04 52 30 8 6 5 0 0 82 10 51
2017 MA-05 43 40 10 0 7 0 0 83 7 67
2017 MA-06 42 38 6 3 10 0 0 80 14 28
2017 MA-07 37 23 7 27 7 0 0 60 33 11
2014 MA 46 35 9 7 3 0 0 80 11 374
2014 MA-01 35 37 9 19 0 0 0 72 19 22
2014 MA-02 50 18 23 9 0 0 0 68 9 21
2014 MA-03 48 38 8 3 2 0 0 87 5 114
2014 MA-04 56 28 5 8 4 0 0 84 12 58
2014 MA-05 45 41 12 1 1 0 0 85 3 74
2014 MA-06 54 24 14 8 0 0 0 78 8 18
2014 MA-07 69 14 9 7 0 0 0 84 7 12
2011 MA 48 36 8 5 3 0 0 84 8 375
2011 MA-01 49 40 10 0 0 0 0 90 0 10
2011 MA-02 49 31 15 0 5 0 0 80 5 22
2011 MA-03 51 40 5 4 0 0 0 91 4 110
2011 MA-04 53 31 7 7 2 0 0 84 9 66
2011 MA-05 51 36 6 5 1 0 0 87 6 78
2011 MA-06 44 37 10 3 7 0 0 80 10 32
2011 MA-07 53 22 0 13 13 0 0 75 25 17

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 33 41 12 11 2 0 1 74 14 282
2019 MA-02 40 43 10 5 0 0 3 85 5 40
2019 MA-03 38 33 13 8 7 0 1 72 15 68
2019 MA-04 34 45 7 11 2 0 2 81 13 56
2019 MA-05 26 45 13 16 0 0 0 71 16 63
2019 MA-06 19 50 12 16 4 0 0 69 19 26
2018 MA 38 46 7 7 1 0 1 85 8 307
2018 MA-01 49 31 2 12 0 3 3 85 13 41
2018 MA-02 57 28 7 9 0 0 0 84 9 31
2018 MA-03 36 45 10 7 3 0 0 81 9 72
2018 MA-04 38 52 7 0 1 0 2 91 2 51
2018 MA-05 28 61 6 5 0 0 0 89 5 65
2017 MA 39 41 8 7 5 0 1 80 12 349
2017 MA-01 41 43 4 12 0 0 0 84 12 26
2017 MA-02 42 28 13 13 0 0 3 72 14 31
2017 MA-03 38 48 2 9 2 0 1 87 11 95
2017 MA-04 48 42 5 4 0 0 0 90 4 51
2017 MA-05 46 44 6 3 1 0 0 90 4 67
2017 MA-06 48 32 13 0 6 0 0 80 6 27
2017 MA-07 31 49 0 7 13 0 0 80 20 11
2014 MA 42 39 8 7 4 0 0 81 11 374
2014 MA-01 36 46 5 9 5 0 0 81 14 22
2014 MA-02 54 27 4 14 0 0 0 82 14 21
2014 MA-03 52 40 5 3 0 0 0 91 3 114
2014 MA-04 41 38 8 7 5 0 1 81 12 58
2014 MA-05 39 46 8 5 2 0 0 86 7 74
2014 MA-06 40 47 5 0 8 0 0 87 8 18
2014 MA-07 50 27 14 9 0 0 0 77 9 12
2011 MA 45 39 8 5 3 0 1 85 8 373
2011 MA-01 40 38 10 11 0 0 0 78 11 10
2011 MA-02 57 27 10 5 0 0 0 85 5 22
2011 MA-03 52 39 6 2 0 0 1 92 2 109
2011 MA-04 36 50 8 2 3 0 1 87 5 65
2011 MA-05 51 32 8 5 1 0 3 86 6 78
2011 MA-06 49 31 3 6 7 0 3 83 14 32
2011 MA-07 37 56 0 0 7 0 0 93 7 17
2008 MA 38 45 9 6 2 0 0 83 8 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 39 49 7 4 1 0 0 88 5 97
2008 MA-04 41 48 6 0 4 0 0 89 4 54
2008 MA-05 41 45 10 4 0 0 0 86 4 76
2008 MA-06 39 27 17 13 5 0 0 65 18 35

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 57 34 4 3 1 0 0 92 4 281
2019 MA-02 53 43 3 0 0 3 0 97 0 40
2019 MA-03 52 38 0 6 3 0 0 91 9 68
2019 MA-04 59 30 7 4 0 0 0 90 4 56
2019 MA-05 63 29 5 2 2 0 0 92 3 62
2019 MA-06 66 27 4 4 0 0 0 92 4 26
2017 MA 54 31 7 6 2 0 0 85 8 350
2017 MA-01 51 27 13 9 0 0 0 78 9 26
2017 MA-02 73 21 3 3 0 0 0 94 3 31
2017 MA-03 55 39 0 4 2 0 0 94 6 95
2017 MA-04 62 26 8 2 2 0 0 89 4 50
2017 MA-05 65 30 1 4 0 0 0 94 4 67
2017 MA-06 59 33 0 7 0 0 0 93 7 28
2017 MA-07 45 42 0 0 13 0 0 87 13 11
2014 MA 51 37 6 6 1 0 0 88 7 375
2014 MA-01 54 32 4 9 0 0 0 87 9 22
2014 MA-02 60 27 4 9 0 0 0 87 9 21
2014 MA-03 47 45 5 3 0 0 0 92 3 114
2014 MA-04 61 34 0 3 0 3 0 97 3 58
2014 MA-05 53 39 7 1 0 0 0 92 1 74
2014 MA-06 73 23 5 0 0 0 0 95 0 18
2014 MA-07 43 22 14 22 0 0 0 65 22 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 33 8 4 1 0 1 88 4 282
2019 MA-02 55 38 5 0 0 0 3 95 0 40
2019 MA-03 47 36 9 6 1 0 0 84 7 68
2019 MA-04 71 22 2 4 2 0 0 93 5 56
2019 MA-05 56 30 9 3 0 0 2 87 3 63
2019 MA-06 30 46 19 4 0 0 0 77 4 26
2018 MA 54 34 5 4 2 1 0 89 6 306
2018 MA-01 63 25 0 5 5 3 0 90 10 40
2018 MA-02 54 36 7 0 0 3 0 93 0 31
2018 MA-03 53 33 7 6 0 0 1 88 6 72
2018 MA-04 60 32 7 2 0 0 0 92 2 51
2018 MA-05 48 43 3 3 3 0 0 91 6 65
2017 MA 49 35 5 6 4 0 1 85 10 349
2017 MA-01 49 40 3 0 4 0 3 92 5 26
2017 MA-02 64 24 6 6 0 0 0 88 6 31
2017 MA-03 52 36 4 2 4 1 1 89 7 95
2017 MA-04 65 27 4 4 0 0 0 93 4 50
2017 MA-05 60 29 6 4 0 0 1 90 4 66
2017 MA-06 41 37 10 12 0 0 0 77 12 28
2017 MA-07 42 45 0 0 13 0 0 87 13 11
2014 MA 49 32 9 5 3 1 0 83 8 374
2014 MA-01 45 28 9 13 5 0 0 73 18 22
2014 MA-02 56 21 13 5 0 4 0 81 5 21
2014 MA-03 48 35 8 4 3 1 1 85 7 113
2014 MA-04 64 22 4 3 5 3 0 88 8 58
2014 MA-05 53 31 8 5 1 1 0 85 7 74
2014 MA-06 76 14 9 0 0 0 0 91 0 18
2014 MA-07 50 23 13 14 0 0 0 74 14 12
2011 MA 55 33 6 3 1 0 2 90 4 375
2011 MA-01 49 51 0 0 0 0 0 100 0 10
2011 MA-02 57 34 9 0 0 0 0 91 0 22
2011 MA-03 63 26 5 2 0 0 4 93 2 110
2011 MA-04 56 32 5 4 2 0 1 90 5 66
2011 MA-05 55 36 6 1 0 0 1 92 1 78
2011 MA-06 43 30 10 11 3 0 3 76 14 32
2011 MA-07 53 29 6 7 0 0 5 86 8 17

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 39 43 12 4 2 0 0 82 6 282
2019 MA-02 55 25 13 3 3 0 3 82 5 40
2019 MA-03 37 44 10 4 4 0 0 81 9 68
2019 MA-04 37 43 12 7 0 0 0 80 7 56
2019 MA-05 37 54 8 2 0 0 0 91 2 63
2019 MA-06 30 47 12 4 8 0 0 77 12 26
2018 MA 35 45 10 8 1 1 0 81 9 306
2018 MA-01 43 31 11 7 2 6 0 79 10 40
2018 MA-02 42 34 10 10 0 3 0 79 10 31
2018 MA-03 36 49 7 8 0 0 0 85 8 72
2018 MA-04 34 43 17 6 0 0 0 77 6 51
2018 MA-05 23 64 5 6 3 0 0 87 9 65
2017 MA 40 43 9 5 2 0 0 83 8 351
2017 MA-01 36 59 4 0 0 0 0 96 0 26
2017 MA-02 51 42 6 0 0 0 0 94 0 31
2017 MA-03 36 43 12 6 2 0 0 79 9 95
2017 MA-04 32 46 11 8 4 0 0 77 11 51
2017 MA-05 49 43 4 1 3 0 0 92 4 67
2017 MA-06 47 50 0 3 0 0 0 97 3 28
2017 MA-07 70 23 7 0 0 0 0 93 0 11
2014 MA 34 49 9 5 3 0 0 83 9 375
2014 MA-01 36 46 13 5 0 0 0 82 5 22
2014 MA-02 48 47 0 4 0 0 0 96 4 21
2014 MA-03 25 54 9 9 3 0 0 79 12 114
2014 MA-04 30 47 11 4 5 0 3 79 9 58
2014 MA-05 42 48 8 3 0 0 0 90 3 74
2014 MA-06 40 51 9 0 0 0 0 91 0 18
2014 MA-07 56 31 0 0 14 0 0 86 14 12
2011 MA 40 46 9 4 1 0 0 86 5 375
2011 MA-01 30 51 9 10 0 0 0 81 10 10
2011 MA-02 45 36 5 5 4 4 0 85 10 22
2011 MA-03 30 55 12 2 2 0 0 85 4 110
2011 MA-04 40 49 5 3 2 0 0 90 5 66
2011 MA-05 42 43 7 6 1 0 0 85 7 78
2011 MA-06 56 31 13 0 0 0 0 87 0 32
2011 MA-07 58 32 5 5 0 0 0 90 5 17
2008 MA 30 52 12 3 2 0 0 83 6 348
2008 MA-02 25 54 17 0 4 0 0 79 4 24
2008 MA-03 18 58 14 6 3 0 0 77 9 97
2008 MA-04 38 47 11 2 2 0 0 85 4 54
2008 MA-05 31 53 10 4 3 0 0 83 6 76
2008 MA-06 42 51 8 0 0 0 0 92 0 35

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 31 41 18 7 2 0 0 72 10 282
2019 MA-02 43 45 10 0 0 0 3 90 0 40
2019 MA-03 33 39 12 9 7 0 0 72 16 68
2019 MA-04 41 32 21 3 2 0 0 73 5 56
2019 MA-05 20 51 14 13 2 0 0 71 14 63
2019 MA-06 19 38 27 16 0 0 0 57 16 26
2018 MA 32 41 16 6 4 1 1 74 9 305
2018 MA-01 41 25 17 5 7 6 0 70 12 40
2018 MA-02 39 36 15 0 3 0 7 80 4 31
2018 MA-03 28 48 14 8 3 0 0 75 11 72
2018 MA-04 47 36 15 1 0 0 0 84 1 51
2018 MA-05 23 51 15 7 3 0 0 74 10 64
2017 MA 26 43 14 10 5 0 0 70 16 351
2017 MA-01 27 59 0 13 0 0 0 87 13 26
2017 MA-02 35 32 17 6 7 0 3 69 14 31
2017 MA-03 32 42 11 9 5 0 0 74 15 95
2017 MA-04 30 41 18 9 0 2 0 72 9 51
2017 MA-05 33 44 10 10 3 0 0 77 13 67
2017 MA-06 28 49 16 6 0 0 0 77 6 28
2017 MA-07 0 60 20 7 13 0 0 60 20 11
2014 MA 25 39 18 11 8 0 0 64 19 374
2014 MA-01 14 46 22 5 14 0 0 60 19 22
2014 MA-02 34 40 4 9 13 0 0 74 22 21
2014 MA-03 36 35 14 8 8 0 0 71 15 114
2014 MA-04 24 44 16 7 8 0 0 69 15 58
2014 MA-05 21 46 19 13 1 0 0 67 14 74
2014 MA-06 9 38 48 5 0 0 0 47 5 18
2014 MA-07 19 31 21 16 13 0 0 50 29 12
2011 MA 29 46 16 6 3 0 0 75 9 375
2011 MA-01 20 41 39 0 0 0 0 61 0 10
2011 MA-02 26 31 24 10 0 4 4 62 11 22
2011 MA-03 38 44 12 4 3 0 0 82 6 110
2011 MA-04 31 54 11 2 2 0 0 85 4 66
2011 MA-05 18 59 9 9 5 0 0 77 14 78
2011 MA-06 31 53 8 6 3 0 0 83 9 32
2011 MA-07 36 23 20 14 6 0 0 59 20 17

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 47 11 5 1 0 0 83 6 282
2019 MA-02 43 48 3 5 0 0 3 92 5 40
2019 MA-03 36 44 11 6 3 0 0 81 9 68
2019 MA-04 41 39 11 9 0 0 0 81 9 56
2019 MA-05 31 55 13 0 2 0 0 86 2 63
2019 MA-06 27 39 19 16 0 0 0 66 16 26
2018 MA 42 41 8 5 2 1 0 84 8 307
2018 MA-01 51 26 5 8 5 6 0 82 13 41
2018 MA-02 40 42 6 13 0 0 0 82 13 31
2018 MA-03 54 38 3 3 3 0 0 92 6 72
2018 MA-04 46 42 8 2 3 0 0 87 5 51
2018 MA-05 28 51 13 8 0 0 0 80 8 65
2017 MA 40 44 7 7 2 0 0 84 9 351
2017 MA-01 45 48 3 4 0 0 0 93 4 26
2017 MA-02 57 30 3 6 0 0 3 91 6 31
2017 MA-03 51 36 4 7 2 0 0 87 9 95
2017 MA-04 38 51 4 4 4 0 0 89 7 51
2017 MA-05 43 45 7 1 3 0 0 89 4 67
2017 MA-06 35 45 10 10 0 0 0 80 10 28
2017 MA-07 31 49 0 20 0 0 0 80 20 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 44 10 2 1 0 0 86 4 282
2019 MA-02 60 35 0 0 3 0 3 97 3 40
2019 MA-03 39 41 14 4 1 0 0 80 6 68
2019 MA-04 43 39 14 3 0 0 0 82 3 56
2019 MA-05 39 52 8 2 0 0 0 91 2 63
2019 MA-06 27 46 16 4 8 0 0 73 12 26
2018 MA 42 44 8 4 1 1 0 87 5 306
2018 MA-01 53 27 5 5 5 6 0 86 10 41
2018 MA-02 53 29 7 7 0 3 0 86 7 30
2018 MA-03 39 51 7 3 0 0 0 90 3 72
2018 MA-04 38 48 10 3 0 0 0 86 3 51
2018 MA-05 36 49 11 5 0 0 0 85 5 65
2017 MA 41 46 6 6 2 0 0 87 8 351
2017 MA-01 58 42 0 0 0 0 0 100 0 26
2017 MA-02 51 36 6 6 0 0 0 88 6 31
2017 MA-03 39 48 3 7 2 0 0 88 9 95
2017 MA-04 38 47 6 4 5 0 0 85 9 51
2017 MA-05 49 41 6 1 3 0 0 90 4 67
2017 MA-06 51 49 0 0 0 0 0 100 0 28
2017 MA-07 57 36 0 7 0 0 0 93 7 11
2014 MA 40 44 10 2 3 1 0 84 5 374
2014 MA-01 40 51 0 0 9 0 0 91 9 22
2014 MA-02 65 18 14 4 0 0 0 82 4 21
2014 MA-03 37 45 11 3 3 1 0 83 6 114
2014 MA-04 42 41 10 2 4 2 0 84 5 58
2014 MA-05 33 55 8 3 0 2 0 89 3 74
2014 MA-06 67 28 0 5 0 0 0 95 5 18
2014 MA-07 46 40 14 0 0 0 0 86 0 12
2011 MA 41 46 6 4 1 1 0 88 5 375
2011 MA-01 39 61 0 0 0 0 0 100 0 10
2011 MA-02 27 64 4 5 0 0 0 90 5 22
2011 MA-03 42 45 9 2 0 2 0 89 2 110
2011 MA-04 37 56 2 3 2 0 0 93 5 66
2011 MA-05 35 43 7 10 2 2 0 80 13 78
2011 MA-06 49 41 0 7 0 3 0 93 7 32
2011 MA-07 54 28 5 7 5 0 0 82 13 17
2008 MA 43 44 8 4 1 0 0 87 5 349
2008 MA-02 54 33 8 4 0 0 0 88 4 24
2008 MA-03 31 50 12 5 1 0 0 82 6 97
2008 MA-04 49 44 5 2 0 0 0 93 2 54
2008 MA-05 43 39 10 6 1 0 0 82 8 76
2008 MA-06 49 41 8 3 0 0 0 90 3 35

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 36 40 14 6 3 0 0 77 9 282
2019 MA-02 58 20 15 3 3 0 3 79 5 40
2019 MA-03 33 39 13 7 8 0 0 72 15 68
2019 MA-04 43 36 16 5 0 0 0 79 5 56
2019 MA-05 29 53 9 7 2 0 0 82 8 63
2019 MA-06 27 42 12 16 4 0 0 69 19 26
2018 MA 34 42 13 7 3 1 0 77 10 306
2018 MA-01 42 34 5 5 7 8 0 83 12 41
2018 MA-02 47 39 7 7 0 0 0 86 7 30
2018 MA-03 32 43 15 8 1 0 0 75 10 72
2018 MA-04 39 40 17 4 0 0 0 79 4 51
2018 MA-05 24 50 15 6 4 0 0 75 10 65
2017 MA 31 44 10 9 6 0 0 75 15 349
2017 MA-01 40 37 5 14 5 0 0 77 18 25
2017 MA-02 45 35 6 13 0 0 0 80 13 31
2017 MA-03 26 49 14 6 4 0 0 75 11 95
2017 MA-04 25 54 13 4 4 0 0 79 7 51
2017 MA-05 44 45 1 6 4 0 0 89 10 66
2017 MA-06 37 43 9 3 7 0 0 80 10 28
2017 MA-07 38 49 0 0 13 0 0 87 13 11

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 46 35 13 4 2 0 0 81 5 281
2019 MA-02 62 23 5 5 3 0 3 87 8 39
2019 MA-03 37 37 18 4 4 0 0 74 9 68
2019 MA-04 50 32 18 0 0 0 0 82 0 56
2019 MA-05 53 33 11 3 0 0 0 86 3 63
2019 MA-06 34 43 12 8 4 0 0 77 12 26
2018 MA 44 42 7 5 1 1 0 87 5 305
2018 MA-01 49 25 8 10 2 6 0 79 13 40
2018 MA-02 49 40 3 3 0 0 3 93 4 30
2018 MA-03 49 38 7 4 1 0 0 88 6 72
2018 MA-04 36 47 13 4 0 0 0 83 4 51
2018 MA-05 45 48 4 3 0 0 0 93 3 65
2017 MA 48 42 8 0 2 0 0 90 2 350
2017 MA-01 61 34 4 0 0 0 0 96 0 26
2017 MA-02 59 37 3 0 0 0 0 97 0 30
2017 MA-03 44 35 16 1 4 0 0 79 5 95
2017 MA-04 39 53 7 0 0 0 0 93 0 51
2017 MA-05 60 33 4 0 3 0 0 93 3 67
2017 MA-06 45 49 6 0 0 0 0 94 0 28
2017 MA-07 37 56 7 0 0 0 0 93 0 11
2014 MA 53 38 6 2 1 0 0 91 3 375
2014 MA-01 59 37 0 5 0 0 0 95 5 22
2014 MA-02 69 23 0 9 0 0 0 91 9 21
2014 MA-03 42 45 8 3 1 0 0 87 4 114
2014 MA-04 49 39 6 2 5 0 0 88 6 58
2014 MA-05 54 41 4 0 1 0 0 95 1 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 65 14 21 0 0 0 0 79 0 12
2011 MA 51 40 8 1 0 0 0 91 1 375
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 51 35 9 0 0 4 0 90 0 22
2011 MA-03 44 45 10 0 2 0 0 88 2 110
2011 MA-04 53 39 8 0 0 0 0 92 0 66
2011 MA-05 48 43 7 1 0 0 0 91 1 78
2011 MA-06 62 27 10 0 0 0 0 90 0 32
2011 MA-07 68 27 5 0 0 0 0 95 0 17

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 45 13 5 3 0 0 80 8 281
2019 MA-02 48 35 10 3 3 0 3 85 5 40
2019 MA-03 29 42 16 9 4 0 0 71 13 68
2019 MA-04 41 41 11 7 0 0 0 82 7 56
2019 MA-05 28 58 10 3 2 0 0 86 5 63
2019 MA-06 23 50 19 4 4 0 0 73 8 26
2018 MA 30 44 14 7 4 1 0 75 11 304
2018 MA-01 26 26 17 14 9 8 0 56 25 41
2018 MA-02 38 36 16 3 3 0 3 77 6 30
2018 MA-03 33 47 11 9 1 0 0 79 10 71
2018 MA-04 28 49 18 5 0 0 0 77 5 51
2018 MA-05 26 52 14 6 3 0 0 78 8 65
2017 MA 31 50 10 5 4 0 0 81 9 350
2017 MA-01 27 53 11 4 4 0 0 81 9 26
2017 MA-02 33 51 10 3 0 0 3 87 3 30
2017 MA-03 27 50 13 6 4 0 0 77 11 95
2017 MA-04 38 47 6 5 3 0 0 85 8 51
2017 MA-05 53 34 6 3 4 0 0 87 7 67
2017 MA-06 21 76 0 3 0 0 0 97 3 28
2017 MA-07 36 45 0 7 13 0 0 80 20 11
2014 MA 25 51 10 9 5 0 0 76 14 375
2014 MA-01 17 28 5 32 19 0 0 45 51 22
2014 MA-02 28 45 17 9 0 0 0 73 9 21
2014 MA-03 26 51 10 10 2 0 0 77 13 114
2014 MA-04 25 63 5 6 0 2 0 90 6 58
2014 MA-05 29 51 10 9 1 0 0 80 10 74
2014 MA-06 32 63 0 5 0 0 0 95 5 18
2014 MA-07 43 34 14 0 9 0 0 77 9 12
2011 MA 36 49 9 4 2 0 0 85 6 372
2011 MA-01 27 62 10 0 0 0 0 90 0 10
2011 MA-02 35 40 20 0 0 4 0 79 0 22
2011 MA-03 39 45 10 3 1 1 1 86 4 108
2011 MA-04 42 45 6 7 0 0 0 87 7 66
2011 MA-05 30 56 5 5 4 0 0 86 9 78
2011 MA-06 35 54 4 4 4 0 0 88 8 31
2011 MA-07 54 39 0 7 0 0 0 93 7 17

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 36 12 4 1 0 0 83 5 282
2019 MA-02 60 20 18 3 0 0 0 80 3 40
2019 MA-03 34 42 15 6 3 0 0 76 9 68
2019 MA-04 50 30 16 3 0 0 0 80 3 56
2019 MA-05 48 42 8 0 2 0 0 90 2 63
2019 MA-06 50 34 8 4 4 0 0 84 8 26
2018 MA 41 38 12 5 3 1 0 80 8 305
2018 MA-01 30 28 17 12 5 8 0 63 18 41
2018 MA-02 47 40 10 0 0 0 3 89 0 30
2018 MA-03 43 35 12 7 3 0 0 78 10 71
2018 MA-04 40 44 13 3 0 0 0 84 3 51
2018 MA-05 37 47 10 2 4 0 0 84 6 65
2017 MA 41 39 9 7 4 0 0 80 11 348
2017 MA-01 32 56 4 7 0 0 0 88 7 26
2017 MA-02 48 41 3 4 0 3 0 92 5 30
2017 MA-03 46 36 12 2 4 0 0 82 6 95
2017 MA-04 48 31 14 6 0 0 0 79 6 50
2017 MA-05 56 28 7 4 4 0 0 85 8 67
2017 MA-06 39 54 7 0 0 0 0 93 0 27
2017 MA-07 48 32 0 7 13 0 0 80 20 11
2014 MA 34 44 13 7 3 0 0 77 10 375
2014 MA-01 17 23 23 14 23 0 0 40 37 22
2014 MA-02 37 40 13 9 0 0 0 77 9 21
2014 MA-03 40 43 8 8 2 0 0 83 9 114
2014 MA-04 41 43 13 3 0 0 0 84 3 58
2014 MA-05 31 56 6 5 1 0 0 87 7 74
2014 MA-06 41 49 9 0 0 0 0 91 0 18
2014 MA-07 43 34 23 0 0 0 0 77 0 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 47 11 5 1 0 1 83 6 282
2019 MA-02 50 43 3 3 0 0 3 95 3 40
2019 MA-03 28 49 12 6 4 0 1 78 11 68
2019 MA-04 44 36 16 4 0 0 0 81 4 56
2019 MA-05 32 52 10 5 2 0 0 84 6 63
2019 MA-06 23 50 16 12 0 0 0 73 12 26
2018 MA 37 42 13 4 4 1 0 79 8 306
2018 MA-01 47 18 11 10 7 6 0 70 18 41
2018 MA-02 48 39 10 3 0 0 0 87 3 30
2018 MA-03 42 44 11 1 1 0 0 86 3 72
2018 MA-04 32 56 8 4 0 0 0 87 4 51
2018 MA-05 27 45 18 5 5 0 0 72 10 65
2017 MA 35 44 11 5 5 0 1 79 10 348
2017 MA-01 39 49 7 4 0 0 0 88 4 26
2017 MA-02 48 34 10 5 0 0 3 85 5 29
2017 MA-03 40 44 9 3 3 0 0 84 6 95
2017 MA-04 42 30 11 9 5 0 2 74 15 51
2017 MA-05 41 46 6 3 4 0 0 87 7 67
2017 MA-06 29 48 20 3 0 0 0 76 3 27
2017 MA-07 29 52 0 7 13 0 0 80 20 11
2014 MA 33 44 12 7 4 0 0 77 11 375
2014 MA-01 26 41 14 9 9 0 0 68 19 22
2014 MA-02 41 28 26 5 0 0 0 69 5 21
2014 MA-03 39 41 10 7 3 0 0 80 10 114
2014 MA-04 37 47 6 3 7 0 0 84 10 58
2014 MA-05 31 51 16 3 0 0 0 82 3 74
2014 MA-06 30 52 0 13 0 5 0 86 14 18
2014 MA-07 27 61 0 13 0 0 0 87 13 12
2011 MA 46 37 10 5 1 0 1 85 6 375
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 48 41 10 0 0 0 0 90 0 22
2011 MA-03 46 40 10 1 2 1 1 87 3 110
2011 MA-04 53 36 2 7 2 0 0 89 9 66
2011 MA-05 47 38 8 5 0 0 2 87 5 78
2011 MA-06 43 34 17 7 0 0 0 76 7 32
2011 MA-07 47 28 10 14 0 0 0 76 14 17

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 44 9 3 2 0 0 86 5 280
2019 MA-02 53 38 3 5 0 0 3 92 5 40
2019 MA-03 36 39 15 6 4 0 0 75 11 68
2019 MA-04 45 44 9 2 0 0 0 89 2 55
2019 MA-05 44 49 7 0 0 0 0 93 0 62
2019 MA-06 46 39 4 4 8 0 0 84 12 26
2018 MA 40 46 8 4 1 1 0 87 5 306
2018 MA-01 44 33 12 5 0 6 0 82 5 41
2018 MA-02 43 47 7 0 0 3 0 93 0 30
2018 MA-03 36 47 10 4 3 0 0 83 7 72
2018 MA-04 37 51 10 2 0 0 0 88 2 51
2018 MA-05 41 44 8 3 3 0 0 86 6 65
2017 MA 45 44 7 2 2 0 0 89 4 349
2017 MA-01 64 36 0 0 0 0 0 100 0 26
2017 MA-02 61 39 0 0 0 0 0 100 0 30
2017 MA-03 39 43 9 4 5 0 0 82 9 95
2017 MA-04 37 50 13 0 0 0 0 87 0 51
2017 MA-05 58 33 6 0 3 0 0 92 3 66
2017 MA-06 37 50 9 3 0 0 0 88 3 28
2017 MA-07 55 39 0 7 0 0 0 93 7 11
2014 MA 44 43 7 5 2 0 0 87 6 375
2014 MA-01 49 42 4 5 0 0 0 91 5 22
2014 MA-02 74 22 0 4 0 0 0 96 4 21
2014 MA-03 33 48 13 7 0 0 0 81 7 114
2014 MA-04 37 48 3 7 5 0 0 85 12 58
2014 MA-05 55 37 5 3 0 0 0 92 3 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 48 38 0 0 14 0 0 86 14 12
2011 MA 47 43 7 3 1 0 0 90 4 375
2011 MA-01 20 80 0 0 0 0 0 100 0 10
2011 MA-02 58 28 10 4 0 0 0 85 4 22
2011 MA-03 41 47 9 2 2 0 0 87 4 110
2011 MA-04 46 45 8 0 0 0 0 92 0 66
2011 MA-05 46 44 5 2 2 0 0 90 5 78
2011 MA-06 59 31 3 8 0 0 0 89 8 32
2011 MA-07 66 27 7 0 0 0 0 93 0 17
2008 MA 43 44 7 5 2 0 0 86 6 349
2008 MA-02 33 54 4 4 4 0 0 88 8 24
2008 MA-03 33 51 8 5 2 1 0 85 7 97
2008 MA-04 57 31 8 4 0 0 0 88 4 54
2008 MA-05 42 44 9 3 3 0 0 86 5 76
2008 MA-06 58 36 5 0 0 0 0 95 0 35

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 45 33 16 3 2 0 1 79 6 280
2019 MA-02 55 30 13 0 0 0 3 87 0 40
2019 MA-03 52 28 18 0 3 0 0 79 3 68
2019 MA-04 49 38 12 2 0 0 0 86 2 56
2019 MA-05 40 31 16 8 3 0 2 72 12 61
2019 MA-06 19 42 23 8 8 0 0 61 16 26
2018 MA 42 34 14 6 2 1 1 78 8 307
2018 MA-01 26 38 11 5 9 6 5 72 15 41
2018 MA-02 67 13 9 3 3 3 3 85 5 31
2018 MA-03 53 34 8 4 0 0 0 87 4 72
2018 MA-04 49 39 10 2 0 0 0 88 2 51
2018 MA-05 30 39 26 5 0 0 0 70 5 65
2017 MA 43 36 11 6 2 0 2 81 8 351
2017 MA-01 35 25 18 4 4 0 13 70 10 26
2017 MA-02 65 29 6 0 0 0 0 94 0 31
2017 MA-03 55 39 5 1 0 0 0 94 1 95
2017 MA-04 51 34 6 6 0 0 3 88 6 51
2017 MA-05 37 43 11 6 1 0 1 81 7 67
2017 MA-06 24 23 23 26 3 0 0 48 29 28
2017 MA-07 15 32 33 7 13 0 0 47 20 11
2014 MA 43 37 13 5 2 0 0 80 7 373
2014 MA-01 54 32 5 5 0 5 0 90 5 22
2014 MA-02 65 23 9 4 0 0 0 88 4 21
2014 MA-03 57 27 14 2 0 0 1 85 2 114
2014 MA-04 41 33 15 5 6 0 0 73 12 58
2014 MA-05 33 51 9 5 1 0 0 84 6 72
2014 MA-06 28 39 14 14 5 0 0 67 19 18
2014 MA-07 32 41 7 7 13 0 0 73 20 12
2011 MA 40 37 16 6 1 0 0 77 7 373
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 53 47 0 0 0 0 0 100 0 20
2011 MA-03 56 33 8 2 1 0 0 89 3 110
2011 MA-04 35 45 17 2 2 0 0 80 3 66
2011 MA-05 29 36 24 9 2 0 0 65 11 78
2011 MA-06 27 29 28 12 3 0 0 57 15 32
2011 MA-07 25 31 10 35 0 0 0 55 35 17
2008 MA 33 42 17 5 2 0 0 76 7 349
2008 MA-02 59 37 4 0 0 0 0 96 0 24
2008 MA-03 48 39 10 1 2 0 0 87 3 97
2008 MA-04 40 38 22 0 0 0 0 78 0 54
2008 MA-05 22 51 18 6 1 0 1 74 8 76
2008 MA-06 11 40 26 15 8 0 0 51 23 35

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 20 40 23 12 0 2 36 24 282
2019 MA-02 0 18 25 33 20 3 3 55 18 40
2019 MA-03 8 18 34 25 12 0 4 38 26 68
2019 MA-04 4 12 47 23 12 0 2 36 16 56
2019 MA-05 0 18 49 27 6 0 0 33 18 63
2019 MA-06 4 31 57 0 8 0 0 8 35 26
2018 MA 5 19 35 25 12 1 3 39 25 305
2018 MA-01 9 20 17 28 18 6 2 50 32 40
2018 MA-02 0 12 28 17 23 0 20 50 15 31
2018 MA-03 3 16 36 28 13 0 4 42 20 71
2018 MA-04 6 18 38 28 10 0 0 38 24 51
2018 MA-05 3 19 46 21 11 0 0 32 22 65
2017 MA 6 16 37 25 10 1 5 38 23 350
2017 MA-01 13 4 38 15 12 8 9 33 21 26
2017 MA-02 0 3 26 36 20 3 12 66 4 31
2017 MA-03 4 14 29 33 14 0 5 50 19 95
2017 MA-04 0 13 51 19 11 0 6 32 14 51
2017 MA-05 0 9 45 30 7 3 6 41 9 67
2017 MA-06 7 22 46 19 5 0 0 24 30 28
2017 MA-07 27 16 30 28 0 0 0 28 42 11
2014 MA 5 19 43 21 10 0 2 31 25 371
2014 MA-01 10 24 29 15 14 0 8 31 37 21
2014 MA-02 0 22 8 39 27 4 0 69 23 21
2014 MA-03 3 12 45 27 8 0 5 37 16 113
2014 MA-04 6 16 48 22 8 0 0 30 22 58
2014 MA-05 5 21 50 11 13 0 0 25 26 74
2014 MA-06 0 22 43 30 5 0 0 35 22 18
2014 MA-07 13 7 50 20 9 0 0 30 20 12
2011 MA 5 18 37 22 13 1 5 37 24 372
2011 MA-01 0 11 21 39 29 0 0 68 11 10
2011 MA-02 0 10 22 27 27 0 14 62 12 22
2011 MA-03 4 10 42 26 10 2 6 39 15 109
2011 MA-04 5 15 40 21 15 0 5 38 21 66
2011 MA-05 6 25 39 17 12 0 1 29 31 77
2011 MA-06 3 22 31 31 12 0 0 44 25 32
2011 MA-07 19 24 29 17 12 0 0 28 42 17
2008 MA 3 16 41 26 12 0 2 39 19 348
2008 MA-02 0 8 21 42 17 0 12 67 9 24
2008 MA-03 2 7 38 36 14 0 3 51 9 97
2008 MA-04 2 18 42 24 14 0 0 38 20 54
2008 MA-05 3 18 45 23 9 0 3 33 21 76
2008 MA-06 4 13 54 18 10 0 0 29 17 35

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 13 26 32 22 2 2 57 16 281
2019 MA-02 0 5 10 35 45 3 3 84 5 40
2019 MA-03 5 9 24 29 26 3 4 60 15 67
2019 MA-04 2 5 29 34 25 3 2 62 8 56
2019 MA-05 2 13 28 45 11 2 0 57 15 63
2019 MA-06 4 27 46 16 8 0 0 23 30 26
2018 MA 4 11 24 31 26 2 3 59 16 303
2018 MA-01 12 8 16 19 37 9 0 61 21 40
2018 MA-02 0 0 10 26 44 0 21 88 0 30
2018 MA-03 1 8 23 40 25 0 3 67 10 71
2018 MA-04 4 8 42 22 23 2 0 46 12 51
2018 MA-05 2 15 23 37 20 3 0 59 17 64
2017 MA 5 11 22 27 27 3 6 60 17 350
2017 MA-01 4 9 25 9 29 15 9 50 17 26
2017 MA-02 0 9 9 19 47 6 9 79 11 31
2017 MA-03 3 3 24 31 33 0 6 68 6 95
2017 MA-04 0 11 24 28 31 0 6 63 12 51
2017 MA-05 0 1 20 40 24 4 10 75 2 67
2017 MA-06 10 13 25 37 15 0 0 52 23 28
2017 MA-07 27 0 22 23 29 0 0 52 27 11
2014 MA 6 11 25 31 19 4 4 54 19 373
2014 MA-01 19 14 14 23 23 5 3 50 35 22
2014 MA-02 0 13 13 13 52 4 4 71 15 21
2014 MA-03 6 8 20 38 17 5 6 62 16 113
2014 MA-04 3 9 24 38 16 6 4 61 12 58
2014 MA-05 1 16 34 31 19 0 0 49 17 74
2014 MA-06 8 5 35 28 14 5 5 47 14 18
2014 MA-07 13 9 28 22 29 0 0 50 22 12
2011 MA 4 9 24 31 24 4 4 60 14 369
2011 MA-01 0 0 10 39 39 11 0 88 0 10
2011 MA-02 0 0 10 9 49 14 18 86 0 22
2011 MA-03 2 8 18 31 33 4 5 70 10 109
2011 MA-04 7 5 25 30 23 7 3 59 13 65
2011 MA-05 4 11 35 34 14 1 1 49 15 77
2011 MA-06 3 10 29 40 15 3 0 57 14 32
2011 MA-07 22 14 13 29 21 0 0 51 36 15
2008 MA 2 3 20 33 37 2 3 74 5 348
2008 MA-02 0 4 0 29 54 4 8 95 5 24
2008 MA-03 0 0 15 26 51 3 5 84 0 97
2008 MA-04 0 2 26 41 29 2 0 72 2 54
2008 MA-05 4 1 23 32 37 0 3 72 5 76
2008 MA-06 0 3 18 38 31 5 5 77 3 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 4 17 38 24 11 4 3 37 22 280
2019 MA-02 5 10 21 36 21 5 3 61 17 39
2019 MA-03 1 12 32 30 13 7 4 49 15 68
2019 MA-04 2 15 40 27 11 2 5 40 18 56
2019 MA-05 8 18 51 14 6 2 2 21 26 62
2019 MA-06 3 31 50 16 0 0 0 16 34 26
2018 MA 6 19 30 23 14 3 5 39 28 306
2018 MA-01 5 14 15 28 28 8 2 62 21 40
2018 MA-02 3 13 16 22 23 0 23 59 21 31
2018 MA-03 4 17 29 31 12 3 4 46 22 72
2018 MA-04 9 16 38 20 14 2 1 35 26 51
2018 MA-05 4 29 37 18 6 2 4 26 35 65
2017 MA 7 14 30 23 14 4 9 43 23 348
2017 MA-01 0 4 37 14 15 16 14 41 6 26
2017 MA-02 0 10 33 6 30 8 13 46 12 30
2017 MA-03 6 4 30 27 21 5 6 54 12 94
2017 MA-04 6 11 36 27 8 2 10 39 20 51
2017 MA-05 1 14 31 30 10 3 10 46 18 67
2017 MA-06 14 29 16 32 10 0 0 42 42 28
2017 MA-07 13 7 36 22 22 0 0 44 20 11
2014 MA 12 16 31 21 12 2 6 35 31 373
2014 MA-01 19 9 23 19 9 0 22 35 35 22
2014 MA-02 4 9 14 37 14 9 13 66 17 21
2014 MA-03 9 10 35 21 12 2 9 38 22 113
2014 MA-04 13 20 35 20 7 2 3 28 35 57
2014 MA-05 13 23 28 22 14 0 0 36 36 74
2014 MA-06 0 23 38 5 21 5 9 30 26 18
2014 MA-07 27 7 43 7 15 0 0 23 34 12
2011 MA 9 14 31 26 11 4 6 40 26 370
2011 MA-01 0 33 0 58 9 0 0 67 33 10
2011 MA-02 5 0 31 13 31 10 10 55 7 22
2011 MA-03 1 9 32 31 12 5 10 50 12 109
2011 MA-04 9 9 19 34 11 9 9 55 22 66
2011 MA-05 12 20 41 18 6 1 1 25 33 77
2011 MA-06 13 15 28 37 3 0 4 41 29 32
2011 MA-07 28 6 31 14 21 0 0 35 34 15
2008 MA 4 12 31 29 18 3 3 50 16 348
2008 MA-02 0 8 17 34 21 8 12 69 10 24
2008 MA-03 0 6 25 37 26 3 3 67 6 97
2008 MA-04 5 7 34 31 16 5 2 51 13 54
2008 MA-05 4 16 24 33 19 1 1 54 21 76
2008 MA-06 0 2 56 26 13 0 3 40 3 35

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 9 34 37 17 0 2 55 11 281
2019 MA-02 0 3 13 38 43 0 5 84 3 40
2019 MA-03 4 3 30 40 20 0 3 62 8 67
2019 MA-04 4 5 32 40 18 0 2 59 9 56
2019 MA-05 0 11 38 44 8 0 0 51 11 63
2019 MA-06 4 23 57 16 0 0 0 16 27 26
2018 MA 5 11 29 32 19 1 3 53 16 306
2018 MA-01 16 7 19 19 25 11 2 52 27 40
2018 MA-02 3 5 16 13 47 0 17 72 9 31
2018 MA-03 4 6 29 38 20 0 3 60 10 72
2018 MA-04 0 8 33 41 18 0 0 59 8 51
2018 MA-05 4 15 30 41 9 0 0 50 19 65
2017 MA 4 10 29 32 17 1 5 53 15 350
2017 MA-01 4 22 18 9 26 8 14 44 33 26
2017 MA-02 4 0 17 26 44 0 9 77 5 31
2017 MA-03 1 6 26 42 21 0 3 66 8 95
2017 MA-04 4 6 41 25 17 2 6 45 10 51
2017 MA-05 3 10 37 34 9 0 8 46 14 67
2017 MA-06 7 16 33 32 12 0 0 43 23 28
2017 MA-07 27 7 14 28 25 0 0 53 33 11
2014 MA 5 11 29 34 17 1 2 53 17 373
2014 MA-01 9 18 23 23 19 0 8 45 30 22
2014 MA-02 0 0 17 26 44 4 9 81 0 21
2014 MA-03 4 8 19 44 20 0 4 68 12 113
2014 MA-04 8 11 31 36 15 0 0 51 19 58
2014 MA-05 5 19 34 34 9 0 0 42 24 74
2014 MA-06 0 19 51 19 11 0 0 30 19 18
2014 MA-07 0 7 54 29 9 0 0 39 7 12
2011 MA 3 11 27 36 19 2 3 57 15 366
2011 MA-01 0 0 20 51 29 0 0 80 0 10
2011 MA-02 0 10 4 17 58 0 10 84 12 22
2011 MA-03 2 4 25 38 23 3 6 67 6 109
2011 MA-04 3 11 31 35 16 0 3 52 15 65
2011 MA-05 1 19 36 33 8 3 0 42 20 77
2011 MA-06 7 13 29 41 3 3 3 47 21 30
2011 MA-07 14 14 18 46 8 0 0 54 28 15
2008 MA 1 11 30 39 17 0 2 57 12 348
2008 MA-02 0 0 29 33 25 0 12 67 0 24
2008 MA-03 1 1 24 44 27 1 2 73 2 97
2008 MA-04 2 6 34 39 19 0 0 58 8 54
2008 MA-05 1 15 32 40 10 0 1 51 17 76
2008 MA-06 0 15 41 33 10 0 0 43 15 35

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 7 19 30 25 14 1 3 41 28 279
2019 MA-02 0 3 18 38 30 3 10 77 3 40
2019 MA-03 9 17 15 36 19 2 3 57 27 66
2019 MA-04 7 11 36 29 14 2 2 45 18 56
2019 MA-05 8 37 36 14 5 0 0 19 45 62
2019 MA-06 16 39 31 7 0 4 4 8 59 26
2018 MA 9 23 21 27 14 2 4 44 34 305
2018 MA-01 16 12 5 23 31 11 2 62 32 40
2018 MA-02 3 3 16 16 40 3 20 73 7 31
2018 MA-03 7 16 26 38 9 3 3 49 24 71
2018 MA-04 6 26 16 34 15 0 3 51 32 51
2018 MA-05 10 34 32 21 3 0 0 24 44 65
2017 MA 8 19 29 20 16 1 6 39 29 349
2017 MA-01 9 22 22 4 20 8 16 32 40 26
2017 MA-02 4 0 6 33 40 3 13 87 5 30
2017 MA-03 1 13 30 31 19 1 4 53 15 94
2017 MA-04 7 22 35 17 11 2 6 31 31 51
2017 MA-05 6 23 38 16 10 0 8 28 31 67
2017 MA-06 10 35 27 19 8 0 0 28 45 28
2017 MA-07 27 14 22 22 16 0 0 38 40 11
2014 MA 12 17 32 23 12 1 3 36 31 373
2014 MA-01 23 9 23 27 14 0 3 43 33 22
2014 MA-02 9 0 21 21 31 9 9 63 11 21
2014 MA-03 6 13 31 28 15 1 7 46 20 113
2014 MA-04 13 20 34 23 7 2 2 31 34 58
2014 MA-05 16 18 38 23 5 0 0 28 34 74
2014 MA-06 8 33 38 5 11 5 0 17 44 18
2014 MA-07 26 14 9 41 9 0 0 51 40 12
2011 MA 7 17 29 23 17 2 5 43 26 370
2011 MA-01 0 0 51 21 29 0 0 49 0 10
2011 MA-02 5 5 18 9 49 5 9 67 12 22
2011 MA-03 2 13 28 30 17 3 7 53 16 109
2011 MA-04 7 7 26 29 19 2 10 54 16 66
2011 MA-05 15 31 30 18 3 1 3 22 47 77
2011 MA-06 12 22 37 15 6 3 4 23 37 32
2011 MA-07 14 20 39 13 14 0 0 27 34 15
2008 MA 3 17 31 29 17 2 2 47 21 348
2008 MA-02 0 12 8 33 34 0 12 76 14 24
2008 MA-03 1 6 26 35 29 2 1 66 7 97
2008 MA-04 2 13 37 26 21 2 0 47 15 54
2008 MA-05 5 22 40 26 5 0 3 32 28 76
2008 MA-06 10 26 30 32 3 0 0 34 36 35

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 14 30 30 18 2 3 50 19 280
2019 MA-02 3 5 13 38 33 5 5 78 8 40
2019 MA-03 5 16 23 31 19 2 5 53 23 66
2019 MA-04 0 7 36 30 18 5 4 52 8 56
2019 MA-05 2 24 36 28 10 0 2 38 25 63
2019 MA-06 8 16 39 34 4 0 0 38 23 26
2018 MA 3 13 30 24 21 3 6 49 18 301
2018 MA-01 10 5 10 24 37 14 0 72 17 38
2018 MA-02 0 3 6 15 43 6 27 86 5 31
2018 MA-03 0 10 41 23 21 0 6 46 10 71
2018 MA-04 2 14 35 20 24 2 4 47 16 50
2018 MA-05 5 17 41 25 8 0 4 34 23 64
2017 MA 4 11 33 22 18 4 8 46 17 350
2017 MA-01 4 9 18 18 15 17 20 51 21 26
2017 MA-02 0 3 29 13 30 9 15 58 4 31
2017 MA-03 3 7 36 27 19 4 3 50 11 95
2017 MA-04 0 19 36 12 23 2 8 40 21 50
2017 MA-05 1 13 38 22 13 3 10 40 16 67
2017 MA-06 7 19 39 29 5 0 0 34 26 28
2017 MA-07 7 20 21 29 24 0 0 53 27 11
2014 MA 4 8 24 32 23 3 6 60 14 372
2014 MA-01 5 5 19 32 19 5 17 65 12 22
2014 MA-02 0 0 13 18 43 17 9 82 0 21
2014 MA-03 4 8 21 34 23 3 8 63 13 112
2014 MA-04 0 7 30 27 32 2 2 62 8 58
2014 MA-05 6 11 30 39 11 0 3 51 17 74
2014 MA-06 9 5 47 30 0 0 10 33 15 17
2014 MA-07 13 16 14 27 23 0 7 53 31 12
2011 MA 2 10 27 28 21 3 9 55 14 371
2011 MA-01 0 0 0 41 47 11 0 100 0 10
2011 MA-02 0 5 14 18 41 13 9 75 7 22
2011 MA-03 2 9 31 25 20 3 10 51 13 109
2011 MA-04 0 5 28 31 21 4 11 61 6 65
2011 MA-05 4 19 33 25 8 1 9 37 26 77
2011 MA-06 7 6 31 40 13 0 3 55 14 32
2011 MA-07 12 18 31 26 13 0 0 39 30 17
2008 MA 3 10 31 28 19 2 7 51 14 347
2008 MA-02 4 4 12 33 21 8 17 72 11 24
2008 MA-03 0 11 30 20 31 2 6 56 12 97
2008 MA-04 2 5 36 33 18 4 2 54 8 54
2008 MA-05 5 14 37 35 6 0 3 42 20 76
2008 MA-06 5 24 32 21 18 0 0 39 29 34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 4 15 38 25 14 2 2 41 20 279
2019 MA-02 0 3 26 38 28 3 3 70 3 39
2019 MA-03 4 17 33 21 16 4 4 40 23 67
2019 MA-04 2 11 43 27 13 2 4 42 13 56
2019 MA-05 5 18 43 23 10 2 0 34 23 62
2019 MA-06 0 35 53 12 0 0 0 12 35 26
2018 MA 7 15 37 20 13 4 5 35 24 307
2018 MA-01 20 7 18 20 26 9 0 50 30 41
2018 MA-02 0 12 18 20 27 3 20 61 15 31
2018 MA-03 10 11 32 24 15 6 4 42 23 72
2018 MA-04 1 21 38 18 14 4 3 34 24 51
2018 MA-05 3 19 51 17 5 2 4 23 24 65
2017 MA 8 14 37 17 12 5 6 33 26 350
2017 MA-01 4 13 43 0 9 21 9 13 25 26
2017 MA-02 0 4 26 18 21 15 15 56 6 31
2017 MA-03 6 9 31 27 17 4 5 48 17 95
2017 MA-04 6 4 56 21 6 2 6 29 11 51
2017 MA-05 6 13 43 19 7 3 10 30 21 67
2017 MA-06 7 32 39 17 5 0 0 23 39 28
2017 MA-07 13 0 34 7 46 0 0 53 13 11
2014 MA 9 18 33 18 13 5 4 34 30 373
2014 MA-01 19 43 10 19 0 5 3 21 68 21
2014 MA-02 0 9 29 23 30 9 0 58 10 21
2014 MA-03 7 16 23 21 16 7 10 44 27 113
2014 MA-04 7 13 43 18 13 5 2 33 22 58
2014 MA-05 9 16 46 18 9 3 0 27 25 74
2014 MA-06 8 9 47 14 11 5 5 28 20 18
2014 MA-07 27 7 30 7 29 0 0 36 34 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 2 11 30 37 17 0 1 55 14 279
2019 MA-02 3 5 23 44 23 0 3 68 8 39
2019 MA-03 3 10 30 34 20 0 3 56 14 67
2019 MA-04 2 12 32 38 14 0 2 53 14 56
2019 MA-05 5 14 24 43 14 0 0 58 19 63
2019 MA-06 0 20 52 24 4 0 0 28 20 25
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 27 7 7 3 0 1 83 9 280
2019 MA-02 75 15 0 5 0 0 5 95 5 40
2019 MA-03 70 24 3 0 3 0 0 94 3 68
2019 MA-04 57 23 7 5 3 0 3 83 9 56
2019 MA-05 42 32 11 11 4 0 0 74 15 62
2019 MA-06 12 56 16 16 0 0 0 68 16 25
2017 MA 63 20 7 4 2 0 4 87 6 351
2017 MA-01 72 7 3 0 0 0 18 96 0 26
2017 MA-02 64 27 3 6 0 0 0 91 6 31
2017 MA-03 73 16 2 4 4 0 1 90 8 95
2017 MA-04 61 22 4 10 4 0 0 83 13 51
2017 MA-05 57 28 11 1 1 0 0 86 3 67
2017 MA-06 49 29 3 13 0 0 6 83 14 28
2017 MA-07 33 40 20 7 0 0 0 73 7 11
2014 MA 67 18 6 5 1 1 2 88 7 374
2014 MA-01 77 5 5 0 4 5 5 90 5 22
2014 MA-02 86 4 0 4 0 0 5 95 5 21
2014 MA-03 70 19 3 5 1 2 0 91 6 114
2014 MA-04 58 28 5 6 0 0 3 89 6 58
2014 MA-05 52 27 6 11 1 0 3 81 13 74
2014 MA-06 62 19 9 5 5 0 0 81 9 18
2014 MA-07 78 7 7 7 0 0 0 86 7 12
2011 MA 61 18 7 9 3 0 2 80 13 375
2011 MA-01 59 30 0 10 0 0 0 90 10 10
2011 MA-02 91 0 9 0 0 0 0 91 0 22
2011 MA-03 66 20 5 7 3 0 0 85 10 110
2011 MA-04 56 11 11 11 1 2 7 75 14 66
2011 MA-05 45 26 7 18 4 0 0 71 21 78
2011 MA-06 50 28 12 6 3 0 0 79 9 32
2011 MA-07 56 22 6 10 5 0 0 79 15 17
2008 MA 62 19 7 5 4 0 3 83 10 350
2008 MA-02 64 20 4 12 0 0 0 84 12 25
2008 MA-03 71 18 6 2 2 0 0 90 4 97
2008 MA-04 71 17 5 5 0 0 2 90 5 54
2008 MA-05 42 24 12 9 12 1 0 67 21 76
2008 MA-06 51 28 5 10 5 0 0 79 15 35

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 40 27 5 4 2 7 16 87 7 280
2019 MA-02 36 33 5 0 0 8 18 93 0 39
2019 MA-03 39 25 4 9 3 12 9 80 14 68
2019 MA-04 47 13 5 4 0 7 25 87 5 56
2019 MA-05 41 30 2 2 4 8 14 91 7 62
2019 MA-06 43 30 4 4 0 0 19 90 5 26
2018 MA 35 28 10 4 3 10 10 79 8 305
2018 MA-01 41 17 9 2 9 13 8 73 15 40
2018 MA-02 46 13 9 0 0 13 20 86 0 31
2018 MA-03 38 18 8 2 1 19 12 82 6 72
2018 MA-04 40 33 9 1 0 10 6 87 2 51
2018 MA-05 21 45 12 6 2 3 12 77 9 64
2017 MA 34 32 9 3 5 7 11 80 10 351
2017 MA-01 38 25 4 0 9 11 14 83 12 26
2017 MA-02 28 33 6 4 0 13 15 85 6 31
2017 MA-03 33 27 7 1 4 13 14 83 7 95
2017 MA-04 37 27 9 2 0 10 15 85 3 51
2017 MA-05 45 31 10 1 3 0 10 84 5 67
2017 MA-06 47 31 6 3 6 0 6 83 10 28
2017 MA-07 67 33 0 0 0 0 0 100 0 11
2014 MA 34 29 12 7 6 5 7 72 14 375
2014 MA-01 31 19 32 5 5 9 0 55 10 22
2014 MA-02 28 18 4 4 9 14 23 73 20 21
2014 MA-03 33 29 10 4 4 8 12 77 10 114
2014 MA-04 31 33 16 7 3 5 6 71 11 58
2014 MA-05 46 28 10 4 3 3 5 82 8 74
2014 MA-06 47 35 9 8 0 0 0 82 8 18
2014 MA-07 28 28 0 9 35 0 0 55 45 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 60 27 6 3 3 1 0 87 7 282
2019 MA-02 70 25 3 0 3 0 0 95 3 40
2019 MA-03 52 30 1 7 8 1 0 84 15 68
2019 MA-04 68 18 9 2 2 2 0 88 4 56
2019 MA-05 64 24 8 3 2 0 0 87 5 63
2019 MA-06 50 42 4 4 0 0 0 92 4 26
2018 MA 55 31 4 5 3 2 0 88 8 306
2018 MA-01 61 17 2 7 5 8 0 85 13 40
2018 MA-02 62 32 0 0 3 3 0 97 3 31
2018 MA-03 53 31 8 6 1 1 0 85 7 72
2018 MA-04 68 23 4 3 0 2 0 93 3 51
2018 MA-05 40 48 3 5 4 0 0 88 9 65
2017 MA 54 28 9 6 3 0 0 82 10 351
2017 MA-01 63 19 4 9 4 0 0 82 13 26
2017 MA-02 43 48 0 9 0 0 0 91 9 31
2017 MA-03 63 25 3 5 3 1 0 88 9 95
2017 MA-04 61 28 9 2 0 0 0 89 2 51
2017 MA-05 59 30 4 4 3 0 0 89 7 67
2017 MA-06 63 24 0 7 6 0 0 87 13 28
2017 MA-07 58 29 13 0 0 0 0 87 0 11
2014 MA 52 28 8 5 6 1 0 80 12 375
2014 MA-01 40 23 23 9 5 0 0 63 13 22
2014 MA-02 61 13 13 9 4 0 0 74 13 21
2014 MA-03 54 30 6 5 5 0 0 84 10 114
2014 MA-04 56 24 4 7 6 3 0 82 13 58
2014 MA-05 62 25 7 3 2 0 1 88 5 74
2014 MA-06 57 43 0 0 0 0 0 100 0 18
2014 MA-07 41 27 0 9 23 0 0 68 32 12

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 73 19 3 3 2 0 0 92 4 282
2019 MA-02 88 10 0 3 0 0 0 98 3 40
2019 MA-03 66 19 6 6 3 0 0 85 9 68
2019 MA-04 79 14 4 0 2 2 0 94 2 56
2019 MA-05 73 20 3 2 2 0 0 93 4 63
2019 MA-06 66 34 0 0 0 0 0 100 0 26
2018 MA 70 22 2 2 2 1 0 93 4 305
2018 MA-01 64 23 0 2 2 8 0 95 5 40
2018 MA-02 83 13 3 0 0 0 0 97 0 31
2018 MA-03 76 18 1 1 3 0 0 94 4 72
2018 MA-04 84 7 7 2 0 0 0 91 2 51
2018 MA-05 56 39 2 0 3 0 0 96 3 65
2017 MA 59 30 6 3 2 0 0 89 5 351
2017 MA-01 57 38 0 4 0 0 0 96 4 26
2017 MA-02 65 32 3 0 0 0 0 97 0 31
2017 MA-03 60 34 2 3 1 0 0 94 4 95
2017 MA-04 67 25 7 0 0 0 0 93 0 51
2017 MA-05 71 25 3 1 0 0 0 96 1 67
2017 MA-06 71 29 0 0 0 0 0 100 0 28
2017 MA-07 73 14 0 0 13 0 0 87 13 11
2014 MA 54 33 5 5 3 0 0 87 8 375
2014 MA-01 49 46 0 5 0 0 0 95 5 22
2014 MA-02 73 15 0 4 9 0 0 87 13 21
2014 MA-03 59 33 4 1 3 0 0 92 4 114
2014 MA-04 63 28 1 6 1 0 0 92 7 58
2014 MA-05 57 34 4 5 0 0 0 91 5 74
2014 MA-06 59 41 0 0 0 0 0 100 0 18
2014 MA-07 34 22 9 13 23 0 0 55 35 12

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 28 7 2 2 0 1 88 5 282
2019 MA-02 73 15 5 5 0 0 3 90 5 40
2019 MA-03 47 35 9 4 3 1 0 83 7 68
2019 MA-04 63 24 9 2 2 0 2 88 4 56
2019 MA-05 65 25 6 2 2 0 0 90 4 63
2019 MA-06 54 46 0 0 0 0 0 100 0 26
2018 MA 54 35 8 1 2 1 0 89 3 306
2018 MA-01 49 33 7 0 2 8 0 90 3 40
2018 MA-02 55 38 3 3 0 0 0 93 3 31
2018 MA-03 60 29 8 1 1 0 0 89 3 72
2018 MA-04 61 33 6 0 0 0 0 94 0 51
2018 MA-05 48 42 6 1 3 0 0 90 4 65
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 49 32 10 4 1 1 3 84 5 282
2019 MA-02 53 25 3 10 5 0 5 82 16 40
2019 MA-03 36 31 23 3 0 1 4 72 3 68
2019 MA-04 50 30 9 4 0 4 3 87 4 56
2019 MA-05 57 34 5 2 0 0 2 93 2 63
2019 MA-06 58 38 0 0 0 0 4 100 0 26

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 47 30 14 5 2 1 0 78 8 281
2019 MA-02 62 26 5 3 3 0 3 89 5 39
2019 MA-03 42 36 15 3 4 0 0 78 7 68
2019 MA-04 57 19 11 5 2 6 0 81 8 56
2019 MA-05 46 30 14 7 3 0 0 76 10 63
2019 MA-06 23 46 23 8 0 0 0 70 8 26
2018 MA 45 36 8 6 3 2 1 83 9 307
2018 MA-01 43 18 7 17 7 8 0 66 26 41
2018 MA-02 52 32 5 3 3 0 3 88 7 31
2018 MA-03 54 32 9 3 1 1 0 86 4 72
2018 MA-04 59 36 3 0 1 0 0 95 1 51
2018 MA-05 33 48 5 9 3 2 2 83 12 65
2017 MA 43 38 10 6 3 1 0 81 9 350
2017 MA-01 50 34 12 0 4 0 0 84 4 26
2017 MA-02 50 32 10 7 0 0 0 82 7 31
2017 MA-03 56 32 5 3 4 0 0 88 7 95
2017 MA-04 45 42 9 4 0 0 0 88 4 50
2017 MA-05 46 38 3 11 0 1 0 86 11 67
2017 MA-06 37 43 14 3 0 0 3 83 3 28
2017 MA-07 30 44 13 14 0 0 0 73 14 11
2014 MA 44 34 8 7 6 1 1 79 13 375
2014 MA-01 49 27 5 9 9 0 0 77 19 22
2014 MA-02 49 9 17 14 0 0 12 65 16 21
2014 MA-03 48 33 7 9 4 0 0 81 13 114
2014 MA-04 45 41 7 3 4 0 0 86 7 58
2014 MA-05 49 39 5 2 3 2 0 91 5 74
2014 MA-06 35 41 9 5 9 0 0 77 14 18
2014 MA-07 36 43 7 14 0 0 0 78 14 12
2011 MA 43 40 9 3 4 0 1 84 7 373
2011 MA-01 30 51 19 0 0 0 0 81 0 10
2011 MA-02 48 33 9 4 5 0 0 81 9 22
2011 MA-03 45 44 2 3 3 1 3 92 6 110
2011 MA-04 48 37 5 4 5 0 1 86 9 66
2011 MA-05 47 43 5 2 2 0 0 90 5 78
2011 MA-06 37 37 17 3 7 0 0 73 10 32
2011 MA-07 45 23 19 6 7 0 0 68 13 16
2008 MA 38 39 11 7 3 0 1 78 10 349
2008 MA-02 44 48 4 4 0 0 0 92 4 25
2008 MA-03 41 42 11 3 2 0 1 84 5 97
2008 MA-04 36 38 10 11 2 2 0 76 14 54
2008 MA-05 41 32 12 8 5 0 3 75 13 75
2008 MA-06 33 46 13 8 0 0 0 79 8 35

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 26 8 3 2 2 1 87 5 282
2019 MA-02 73 20 5 0 0 0 3 95 0 40
2019 MA-03 51 25 14 4 3 1 1 79 7 68
2019 MA-04 64 24 5 2 2 4 0 91 4 56
2019 MA-05 60 27 5 2 3 3 0 90 5 63
2019 MA-06 54 30 16 0 0 0 0 84 0 26
2018 MA 61 24 8 2 4 2 0 86 6 306
2018 MA-01 62 12 9 2 5 8 2 82 8 41
2018 MA-02 71 16 7 3 3 0 0 87 7 31
2018 MA-03 67 24 6 1 1 0 0 92 3 72
2018 MA-04 78 15 2 1 1 2 0 95 3 51
2018 MA-05 41 39 11 2 6 2 0 82 8 64
2017 MA 54 31 9 2 3 1 0 86 5 350
2017 MA-01 65 31 0 0 4 0 0 96 4 26
2017 MA-02 67 30 3 0 0 0 0 97 0 31
2017 MA-03 63 22 7 2 3 3 0 88 5 95
2017 MA-04 54 35 9 2 0 0 0 89 2 51
2017 MA-05 58 29 6 3 0 4 0 91 3 67
2017 MA-06 47 37 16 0 0 0 0 84 0 28
2017 MA-07 40 47 0 13 0 0 0 87 13 11
2014 MA 54 27 8 7 2 1 0 83 9 375
2014 MA-01 54 23 19 5 0 0 0 77 5 22
2014 MA-02 66 4 16 9 0 4 0 74 9 21
2014 MA-03 59 26 4 7 3 1 0 86 9 114
2014 MA-04 54 29 5 8 0 4 0 87 8 58
2014 MA-05 62 27 5 4 1 0 0 89 5 74
2014 MA-06 62 29 9 0 0 0 0 91 0 18
2014 MA-07 27 66 0 7 0 0 0 93 7 12
2011 MA 57 29 7 3 1 1 1 88 5 374
2011 MA-01 60 30 10 0 0 0 0 90 0 10
2011 MA-02 63 23 5 0 0 9 0 94 0 22
2011 MA-03 59 29 4 4 1 1 3 91 5 110
2011 MA-04 61 26 5 3 2 1 1 89 5 66
2011 MA-05 65 26 5 1 2 0 1 91 4 78
2011 MA-06 46 37 14 0 0 3 0 85 0 32
2011 MA-07 53 32 10 5 0 0 0 85 5 17
2008 MA 55 31 9 2 2 1 1 86 4 350
2008 MA-02 84 12 0 0 4 0 0 96 4 25
2008 MA-03 58 35 3 1 2 0 1 94 3 97
2008 MA-04 51 30 12 4 0 3 0 83 4 54
2008 MA-05 54 32 8 1 3 0 2 87 4 76
2008 MA-06 54 31 15 0 0 0 0 85 0 35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 53 30 9 5 2 0 0 84 7 281
2019 MA-02 68 30 0 3 0 0 0 98 3 40
2019 MA-03 47 28 14 6 6 0 0 75 11 68
2019 MA-04 61 19 13 5 2 0 0 80 7 56
2019 MA-05 53 36 5 5 2 0 0 89 7 63
2019 MA-06 42 38 19 0 0 0 0 81 0 26
2018 MA 53 32 5 5 3 1 1 87 8 304
2018 MA-01 58 19 7 5 0 6 5 87 5 40
2018 MA-02 68 26 0 0 3 3 0 97 3 31
2018 MA-03 52 36 5 4 3 0 0 88 7 72
2018 MA-04 66 26 5 2 1 0 0 92 3 51
2018 MA-05 40 45 4 5 3 0 3 88 8 65
2017 MA 49 33 10 5 3 0 0 82 8 351
2017 MA-01 60 31 4 0 4 0 0 91 4 26
2017 MA-02 55 39 3 3 0 0 0 94 3 31
2017 MA-03 54 28 10 2 5 0 1 83 7 95
2017 MA-04 56 31 9 2 2 0 0 87 4 51
2017 MA-05 56 31 10 3 0 0 0 87 3 67
2017 MA-06 57 29 3 12 0 0 0 85 12 28
2017 MA-07 54 14 20 13 0 0 0 67 13 11
2014 MA 50 32 6 7 5 0 0 82 12 375
2014 MA-01 45 51 5 0 0 0 0 95 0 22
2014 MA-02 48 30 4 18 0 0 0 78 18 21
2014 MA-03 55 29 5 6 5 0 1 84 11 114
2014 MA-04 51 32 9 4 2 0 2 85 6 58
2014 MA-05 55 34 3 4 4 0 0 89 8 74
2014 MA-06 60 26 0 5 9 0 0 86 14 18
2014 MA-07 43 50 0 0 7 0 0 93 7 12
2011 MA 51 33 10 3 3 0 1 85 6 373
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 53 32 15 0 0 0 0 85 0 22
2011 MA-03 50 34 7 4 3 0 3 86 7 109
2011 MA-04 53 31 11 0 4 0 1 85 4 66
2011 MA-05 55 35 6 2 1 0 0 90 4 78
2011 MA-06 58 27 7 4 4 0 0 86 7 32
2011 MA-07 42 53 5 0 0 0 0 95 0 17
2008 MA 51 35 7 3 4 0 0 86 7 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 52 32 11 3 2 0 0 84 5 97
2008 MA-04 45 39 4 9 2 0 0 84 12 54
2008 MA-05 57 35 4 0 4 0 0 92 4 76
2008 MA-06 46 44 8 3 0 0 0 90 3 35

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 82 11 3 1 1 0 1 95 2 280
2019 MA-02 88 8 0 0 3 0 3 97 3 40
2019 MA-03 82 15 1 0 1 0 0 97 1 67
2019 MA-04 82 11 4 2 0 0 2 94 2 55
2019 MA-05 78 13 5 3 0 0 2 92 3 63
2019 MA-06 88 12 0 0 0 0 0 100 0 26
2017 MA 80 12 3 1 0 0 3 95 2 350
2017 MA-01 78 4 0 0 0 0 18 100 0 26
2017 MA-02 96 4 0 0 0 0 0 100 0 31
2017 MA-03 79 13 3 3 1 0 1 93 4 94
2017 MA-04 79 11 4 2 2 2 0 92 4 51
2017 MA-05 80 18 1 0 0 0 0 99 0 67
2017 MA-06 97 3 0 0 0 0 0 100 0 28
2017 MA-07 79 8 13 0 0 0 0 87 0 11
2014 MA 83 11 2 1 0 1 1 97 1 375
2014 MA-01 68 14 5 4 0 5 5 90 5 22
2014 MA-02 86 9 4 0 0 0 0 96 0 21
2014 MA-03 84 12 1 1 0 1 2 98 1 114
2014 MA-04 93 5 0 2 0 0 0 98 2 58
2014 MA-05 77 17 3 0 0 0 3 97 0 74
2014 MA-06 100 0 0 0 0 0 0 100 0 18
2014 MA-07 94 6 0 0 0 0 0 100 0 12
2011 MA 82 10 3 1 1 0 2 95 2 374
2011 MA-01 78 11 0 10 0 0 0 90 10 10
2011 MA-02 90 5 5 0 0 0 0 95 0 22
2011 MA-03 84 9 2 2 0 0 3 96 2 110
2011 MA-04 75 13 4 0 1 2 5 94 1 66
2011 MA-05 83 15 1 1 0 0 0 98 1 78
2011 MA-06 90 10 0 0 0 0 0 100 0 32
2011 MA-07 82 7 11 0 0 0 0 89 0 17
2008 MA 87 7 1 2 1 1 2 96 2 349
2008 MA-02 80 20 0 0 0 0 0 100 0 25
2008 MA-03 86 10 1 2 0 0 1 97 2 97
2008 MA-04 89 3 0 2 2 2 2 96 4 54
2008 MA-05 86 8 4 1 0 0 1 95 1 75
2008 MA-06 95 5 0 0 0 0 0 100 0 35

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 73 17 4 1 1 1 3 93 2 282
2019 MA-02 75 20 0 0 0 0 5 100 0 40
2019 MA-03 64 20 6 1 5 1 3 88 6 68
2019 MA-04 80 9 5 0 0 0 6 95 0 56
2019 MA-05 80 19 0 0 0 2 0 100 0 63
2019 MA-06 73 15 8 4 0 0 0 88 4 26
2017 MA 67 18 5 1 3 2 3 90 5 350
2017 MA-01 91 4 4 0 0 0 0 96 0 26
2017 MA-02 66 28 0 0 0 0 6 100 0 31
2017 MA-03 76 18 2 2 0 1 1 96 2 94
2017 MA-04 73 17 2 0 0 6 2 98 0 51
2017 MA-05 80 17 3 0 0 0 0 97 0 67
2017 MA-06 69 14 9 0 7 0 0 84 7 28
2017 MA-07 36 64 0 0 0 0 0 100 0 11
2014 MA 61 21 6 3 3 4 3 88 6 375
2014 MA-01 54 28 0 5 9 0 5 85 15 22
2014 MA-02 68 8 14 0 0 4 5 84 0 21
2014 MA-03 65 14 9 1 3 5 4 87 4 114
2014 MA-04 71 11 9 3 0 3 3 87 3 58
2014 MA-05 72 16 5 2 3 2 0 90 5 74
2014 MA-06 62 18 0 0 0 11 9 100 0 18
2014 MA-07 36 38 0 14 13 0 0 74 26 12
2011 MA 67 21 4 2 2 1 3 91 4 375
2011 MA-01 90 10 0 0 0 0 0 100 0 10
2011 MA-02 76 19 0 0 0 0 5 100 0 22
2011 MA-03 75 15 3 1 0 3 4 96 1 110
2011 MA-04 69 24 2 2 3 0 0 93 5 66
2011 MA-05 71 21 4 0 1 2 0 95 1 78
2011 MA-06 67 26 4 0 0 3 0 96 0 32
2011 MA-07 54 29 10 7 0 0 0 82 7 17

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 66 22 8 2 1 1 0 89 3 282
2019 MA-02 83 10 5 0 3 0 0 93 3 40
2019 MA-03 58 32 4 4 1 0 0 90 6 68
2019 MA-04 69 16 7 2 2 4 0 89 4 56
2019 MA-05 72 16 11 2 0 0 0 87 2 63
2019 MA-06 53 35 12 0 0 0 0 88 0 26
2018 MA 62 22 9 4 3 2 0 85 6 307
2018 MA-01 59 14 14 2 0 10 0 81 3 41
2018 MA-02 71 19 3 7 0 0 0 90 7 31
2018 MA-03 67 22 6 3 1 1 0 90 4 72
2018 MA-04 77 12 7 4 0 0 0 89 4 51
2018 MA-05 52 30 11 3 4 0 0 82 7 65
2017 MA 55 28 9 3 3 1 0 85 6 351
2017 MA-01 60 35 0 0 4 0 0 96 4 26
2017 MA-02 76 24 0 0 0 0 0 100 0 31
2017 MA-03 62 22 9 1 5 2 0 85 5 95
2017 MA-04 61 29 6 4 0 0 0 91 4 51
2017 MA-05 63 27 4 3 0 3 0 93 3 67
2017 MA-06 44 37 20 0 0 0 0 80 0 28
2017 MA-07 52 42 7 0 0 0 0 93 0 11

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 57 28 8 5 2 0 0 85 7 280
2019 MA-02 64 23 10 0 3 0 0 87 3 39
2019 MA-03 52 34 4 6 4 0 0 86 10 68
2019 MA-04 66 20 7 5 2 0 0 86 7 56
2019 MA-05 59 25 6 8 2 0 0 84 10 63
2019 MA-06 40 40 16 4 0 0 0 80 4 25
2018 MA 58 24 7 6 4 1 0 83 10 305
2018 MA-01 60 15 7 5 5 8 0 82 10 40
2018 MA-02 64 19 7 10 0 0 0 83 10 31
2018 MA-03 60 26 6 7 1 0 0 86 8 72
2018 MA-04 76 14 5 3 1 0 0 90 5 51
2018 MA-05 41 35 13 3 7 0 0 76 10 65
2017 MA 56 26 10 5 2 0 1 82 7 351
2017 MA-01 74 22 0 0 4 0 0 96 4 26
2017 MA-02 70 24 0 6 0 0 0 94 6 31
2017 MA-03 58 27 8 4 3 0 0 85 7 95
2017 MA-04 60 27 5 8 0 0 0 87 8 51
2017 MA-05 63 23 11 1 1 0 0 86 3 67
2017 MA-06 57 27 16 0 0 0 0 84 0 28
2017 MA-07 45 29 27 0 0 0 0 73 0 11
2014 MA 55 27 8 3 6 0 1 83 9 375
2014 MA-01 68 19 0 5 9 0 0 86 14 22
2014 MA-02 65 13 18 4 0 0 0 78 4 21
2014 MA-03 54 32 4 7 3 0 0 86 10 114
2014 MA-04 55 32 6 2 5 0 2 88 6 58
2014 MA-05 67 21 5 2 5 0 0 88 7 74
2014 MA-06 60 19 21 0 0 0 0 79 0 18
2014 MA-07 36 36 21 0 7 0 0 72 7 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 10 45 13 13 2 9 8 66 18 119
2019 MA-04 7 37 11 7 0 23 15 71 12 27
2019 MA-05 13 41 13 11 4 7 11 66 18 54
2019 MA-06 8 52 13 26 0 0 0 61 26 23
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 35 13 3 2 11 0 79 6 280
2019 MA-02 58 20 8 0 0 15 0 91 0 40
2019 MA-03 31 37 7 6 5 13 1 79 12 68
2019 MA-04 42 24 19 0 2 13 0 77 2 54
2019 MA-05 28 41 16 5 2 9 0 75 7 63
2019 MA-06 23 43 19 0 4 12 0 74 4 26
2018 MA 35 33 11 6 2 12 1 78 10 304
2018 MA-01 48 19 5 5 2 18 2 85 9 40
2018 MA-02 43 31 6 0 0 17 3 93 0 31
2018 MA-03 29 42 8 6 3 14 0 81 10 72
2018 MA-04 34 31 13 10 0 12 0 74 11 51
2018 MA-05 30 34 17 9 3 8 0 69 12 65
2017 MA 33 35 13 6 6 7 1 74 13 351
2017 MA-01 46 18 4 13 4 15 0 74 21 26
2017 MA-02 55 29 6 4 0 6 0 89 5 31
2017 MA-03 33 41 11 2 4 8 1 82 7 95
2017 MA-04 23 46 9 8 2 11 0 78 11 51
2017 MA-05 41 44 7 3 3 3 0 87 6 67
2017 MA-06 50 29 0 5 13 3 0 82 18 28
2017 MA-07 27 52 13 0 8 0 0 79 8 11
2014 MA 28 39 14 6 4 10 0 74 10 375
2014 MA-01 26 32 23 5 9 5 0 61 15 22
2014 MA-02 31 18 9 4 0 38 0 80 6 21
2014 MA-03 36 37 8 3 3 13 0 84 7 114
2014 MA-04 17 60 11 3 0 9 0 84 3 58
2014 MA-05 23 48 12 10 4 3 0 74 14 74
2014 MA-06 49 23 23 0 0 5 0 75 0 18
2014 MA-07 36 22 22 14 0 7 0 62 15 12
2011 MA 31 33 16 4 5 11 1 72 10 374
2011 MA-01 30 51 19 0 0 0 0 81 0 10
2011 MA-02 40 13 21 5 0 22 0 67 7 22
2011 MA-03 28 37 10 3 1 19 2 82 5 110
2011 MA-04 33 34 13 8 5 8 0 72 14 66
2011 MA-05 29 36 17 4 6 6 1 70 11 77
2011 MA-06 34 25 31 0 4 6 0 63 4 32
2011 MA-07 40 35 19 0 5 0 0 76 5 17

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 29 39 19 8 3 1 0 69 12 280
2019 MA-02 53 33 5 5 0 5 0 89 5 40
2019 MA-03 29 36 16 12 6 0 1 66 18 68
2019 MA-04 35 23 33 4 2 3 0 60 6 54
2019 MA-05 22 44 22 8 5 0 0 66 13 63
2019 MA-06 8 50 23 16 4 0 0 58 19 26
2018 MA 29 38 17 10 3 3 0 69 13 302
2018 MA-01 51 26 2 5 7 10 0 85 13 41
2018 MA-02 43 44 6 0 0 7 0 94 0 31
2018 MA-03 21 50 16 8 1 3 0 73 10 72
2018 MA-04 29 20 34 16 0 0 0 50 16 49
2018 MA-05 20 43 15 18 3 2 0 64 21 65
2017 MA 29 35 15 11 7 3 1 66 18 351
2017 MA-01 37 37 13 4 4 4 0 77 9 26
2017 MA-02 61 26 6 4 0 3 0 89 4 31
2017 MA-03 30 36 13 8 7 6 0 70 16 95
2017 MA-04 21 43 11 17 2 6 0 67 20 51
2017 MA-05 32 47 8 10 3 0 0 79 13 67
2017 MA-06 31 35 10 11 13 0 0 66 24 28
2017 MA-07 24 49 0 7 20 0 0 73 27 11
2014 MA 23 39 15 13 8 3 0 63 21 372
2014 MA-01 21 23 19 23 9 5 0 47 34 22
2014 MA-02 31 40 16 4 9 0 0 71 13 21
2014 MA-03 30 42 8 7 7 6 0 76 15 114
2014 MA-04 17 46 16 16 3 2 0 64 19 57
2014 MA-05 20 43 20 10 8 0 0 62 17 74
2014 MA-06 35 24 19 17 5 0 0 59 22 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12
2011 MA 26 34 20 9 7 4 0 63 16 373
2011 MA-01 40 51 0 9 0 0 0 91 9 10
2011 MA-02 53 22 21 0 0 5 0 78 0 22
2011 MA-03 26 40 18 6 1 7 1 73 7 109
2011 MA-04 25 35 22 8 6 3 0 62 15 66
2011 MA-05 14 39 18 16 12 1 0 54 28 77
2011 MA-06 24 28 28 6 10 3 0 54 17 32
2011 MA-07 42 45 0 7 5 0 0 87 13 17
2008 MA 31 36 19 6 5 3 0 69 12 349
2008 MA-02 46 46 4 0 0 4 0 96 0 24
2008 MA-03 35 30 21 6 1 7 0 69 8 97
2008 MA-04 34 41 21 0 4 0 0 75 4 54
2008 MA-05 29 35 25 3 8 1 0 64 10 76
2008 MA-06 24 43 18 13 3 0 0 67 15 35

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 22 36 22 10 4 6 0 62 15 280
2019 MA-02 40 33 5 5 0 15 3 88 6 40
2019 MA-03 23 33 20 9 6 9 0 62 16 68
2019 MA-04 31 23 26 9 4 7 0 58 14 54
2019 MA-05 11 46 27 9 5 2 0 58 14 63
2019 MA-06 4 31 30 27 4 4 0 36 32 26
2018 MA 18 36 22 12 4 8 0 59 17 304
2018 MA-01 33 21 14 7 2 23 0 70 12 41
2018 MA-02 33 41 10 3 0 13 0 86 3 31
2018 MA-03 11 46 19 14 1 8 0 63 17 72
2018 MA-04 20 32 18 14 6 9 0 58 22 50
2018 MA-05 11 34 33 15 4 3 0 46 20 65
2017 MA 21 34 20 12 7 6 1 58 20 350
2017 MA-01 26 40 18 4 0 12 0 75 5 26
2017 MA-02 41 41 6 3 0 6 3 90 3 31
2017 MA-03 22 39 17 6 7 9 0 67 15 94
2017 MA-04 15 39 19 19 4 4 0 56 24 51
2017 MA-05 25 35 18 13 3 6 0 64 16 67
2017 MA-06 15 38 22 11 13 0 0 53 24 28
2017 MA-07 7 52 15 7 20 0 0 58 27 11
2014 MA 17 32 21 14 9 8 0 53 25 375
2014 MA-01 17 23 23 19 14 5 0 42 34 22
2014 MA-02 8 28 25 4 9 26 0 49 17 21
2014 MA-03 23 34 12 9 8 14 0 66 19 114
2014 MA-04 9 45 22 14 4 6 0 58 19 58
2014 MA-05 15 30 34 14 8 0 0 45 22 74
2014 MA-06 24 24 38 14 0 0 0 48 14 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12
2011 MA 17 35 20 12 6 10 0 58 20 373
2011 MA-01 11 50 19 0 0 20 0 76 0 10
2011 MA-02 17 27 20 5 9 22 0 56 19 22
2011 MA-03 18 45 15 6 2 15 0 73 9 110
2011 MA-04 20 29 22 13 5 10 0 55 20 66
2011 MA-05 8 39 21 18 9 5 0 50 28 76
2011 MA-06 15 28 35 6 9 6 0 46 16 32
2011 MA-07 36 38 7 19 0 0 0 74 19 17
2008 MA 16 40 19 8 4 13 0 64 14 349
2008 MA-02 32 28 4 4 0 32 0 88 6 25
2008 MA-03 23 38 16 4 0 19 0 75 5 96
2008 MA-04 14 51 21 5 4 5 0 68 10 54
2008 MA-05 9 44 23 8 5 11 0 60 14 76
2008 MA-06 11 43 26 15 3 3 0 55 18 35

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 22 40 17 13 6 3 0 64 19 278
2019 MA-02 43 45 3 3 0 8 0 95 3 40
2019 MA-03 25 32 15 13 11 4 0 59 25 68
2019 MA-04 18 45 24 7 4 2 0 64 11 54
2019 MA-05 20 42 17 16 5 0 0 62 21 63
2019 MA-06 0 40 24 32 4 0 0 40 36 25
2018 MA 20 33 22 17 6 2 0 54 24 304
2018 MA-01 41 16 17 16 2 8 0 62 20 41
2018 MA-02 42 45 3 3 3 3 0 90 7 31
2018 MA-03 15 39 23 14 7 1 0 55 21 72
2018 MA-04 18 22 26 27 6 2 0 41 33 51
2018 MA-05 11 37 30 14 7 2 0 48 21 65
2017 MA 22 38 18 11 7 3 1 62 19 350
2017 MA-01 37 33 22 9 0 0 0 69 9 26
2017 MA-02 41 39 9 3 4 3 0 83 8 31
2017 MA-03 24 40 18 6 6 5 0 68 13 95
2017 MA-04 21 40 19 13 2 6 0 64 16 51
2017 MA-05 24 49 15 7 4 0 0 73 11 67
2017 MA-06 18 45 6 14 16 0 0 63 31 28
2017 MA-07 7 60 0 21 13 0 0 67 33 11
2014 MA 19 40 16 12 10 3 0 61 23 374
2014 MA-01 17 32 19 9 23 0 0 49 32 22
2014 MA-02 21 58 4 9 4 4 0 82 13 21
2014 MA-03 25 44 12 8 9 3 0 71 17 114
2014 MA-04 12 59 9 13 5 2 0 72 18 58
2014 MA-05 19 35 22 12 9 2 0 55 22 73
2014 MA-06 19 40 24 17 0 0 0 59 17 18
2014 MA-07 27 16 23 21 13 0 0 43 34 12
2011 MA 17 44 18 9 6 5 0 65 16 373
2011 MA-01 29 41 10 0 0 20 0 87 0 10
2011 MA-02 30 37 20 4 0 9 0 74 5 22
2011 MA-03 23 42 18 8 1 8 1 71 9 110
2011 MA-04 15 53 19 7 2 5 0 72 9 66
2011 MA-05 11 49 19 13 8 0 0 59 21 76
2011 MA-06 12 47 18 9 10 3 0 61 20 32
2011 MA-07 30 29 17 5 19 0 0 59 24 17
2008 MA 21 47 14 11 4 3 0 70 15 350
2008 MA-02 44 40 8 0 0 8 0 91 0 25
2008 MA-03 19 50 16 10 1 4 0 72 12 97
2008 MA-04 21 53 12 6 4 3 0 77 11 54
2008 MA-05 20 55 9 10 5 1 0 75 16 76
2008 MA-06 13 53 13 18 0 3 0 68 18 35

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 65 23 5 1 0 4 1 93 2 280
2019 MA-02 78 18 0 0 0 5 0 100 0 40
2019 MA-03 69 20 1 3 0 4 2 96 3 68
2019 MA-04 72 18 5 0 0 3 2 94 0 55
2019 MA-05 59 31 8 0 0 2 0 92 0 63
2019 MA-06 52 36 4 4 0 4 0 92 4 25
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 40 44 8 7 1 0 0 84 8 280
2019 MA-02 70 30 0 0 0 0 0 100 0 40
2019 MA-03 41 41 10 7 1 0 0 81 8 68
2019 MA-04 36 45 12 7 0 0 0 80 7 56
2019 MA-05 41 41 5 13 0 0 0 82 13 62
2019 MA-06 23 58 11 4 4 0 0 81 8 26
2018 MA 25 50 15 7 2 2 0 76 9 305
2018 MA-01 42 34 14 5 0 6 0 81 5 41
2018 MA-02 36 54 7 0 0 3 0 93 0 31
2018 MA-03 33 49 11 4 1 1 0 83 6 71
2018 MA-04 18 56 18 8 0 0 0 74 8 51
2018 MA-05 12 57 16 11 3 2 0 70 14 65
2017 MA 30 45 15 8 1 1 0 75 9 351
2017 MA-01 42 33 25 0 0 0 0 75 0 26
2017 MA-02 47 44 6 0 0 3 0 94 0 31
2017 MA-03 33 49 9 7 1 1 0 83 8 95
2017 MA-04 27 54 6 10 0 4 0 84 10 51
2017 MA-05 32 48 13 7 0 0 0 80 7 67
2017 MA-06 18 49 16 16 0 0 0 68 16 28
2017 MA-07 40 27 7 27 0 0 0 67 27 11
2014 MA 28 40 18 7 6 1 0 69 13 375
2014 MA-01 32 26 32 0 9 0 0 58 9 22
2014 MA-02 46 41 4 9 0 0 0 87 9 21
2014 MA-03 29 39 18 7 7 1 0 68 14 114
2014 MA-04 25 51 14 7 3 2 0 77 9 58
2014 MA-05 26 45 16 8 5 0 0 70 14 74
2014 MA-06 35 37 28 0 0 0 0 72 0 18
2014 MA-07 36 31 14 20 0 0 0 66 20 12
2011 MA 25 45 16 8 2 3 0 73 11 373
2011 MA-01 40 40 19 0 0 0 0 81 0 10
2011 MA-02 22 65 9 0 0 4 0 90 0 22
2011 MA-03 29 46 13 5 1 7 0 80 6 109
2011 MA-04 32 41 17 6 0 4 0 76 7 66
2011 MA-05 18 50 14 14 4 1 0 68 18 78
2011 MA-06 19 45 13 9 11 3 0 66 21 31
2011 MA-07 35 42 10 7 5 0 0 77 13 17

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 15 40 22 17 4 2 0 56 22 280
2019 MA-02 35 40 18 3 0 3 3 79 3 40
2019 MA-03 15 39 21 19 4 2 0 55 24 66
2019 MA-04 12 34 30 13 5 5 0 49 19 56
2019 MA-05 10 45 19 19 6 0 0 56 25 63
2019 MA-06 4 39 23 31 4 0 0 42 35 26

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 25 43 14 10 3 2 2 71 14 281
2019 MA-02 38 38 15 3 5 0 3 77 8 40
2019 MA-03 25 35 20 11 4 4 0 62 17 68
2019 MA-04 23 36 15 16 2 3 5 65 19 56
2019 MA-05 23 55 6 10 3 2 2 80 13 62
2019 MA-06 12 66 8 11 4 0 0 77 15 26
2018 MA 28 43 14 7 3 4 1 75 11 305
2018 MA-01 43 32 9 8 0 5 2 82 8 40
2018 MA-02 41 47 6 3 0 3 0 90 3 31
2018 MA-03 24 43 12 9 7 4 0 70 17 72
2018 MA-04 28 35 20 5 3 4 4 69 9 51
2018 MA-05 19 47 17 9 3 5 2 70 12 65
2017 MA 30 45 11 8 3 1 1 77 12 350
2017 MA-01 44 43 9 0 4 0 0 87 4 26
2017 MA-02 45 29 12 7 0 0 6 79 8 31
2017 MA-03 24 45 12 13 3 2 1 71 16 94
2017 MA-04 27 52 6 12 0 2 2 82 13 51
2017 MA-05 35 53 9 0 1 1 0 90 1 67
2017 MA-06 31 49 3 16 0 0 0 80 16 28
2017 MA-07 42 32 20 7 0 0 0 73 7 11
2014 MA 35 40 10 7 4 2 2 77 12 375
2014 MA-01 49 37 0 5 9 0 0 86 14 22
2014 MA-02 43 30 9 13 5 0 0 73 18 21
2014 MA-03 31 42 12 6 3 2 4 78 10 114
2014 MA-04 50 30 11 7 0 1 0 81 7 58
2014 MA-05 25 50 12 9 1 0 3 77 11 74
2014 MA-06 48 38 9 5 0 0 0 86 5 18
2014 MA-07 29 45 14 0 13 0 0 74 13 12
2011 MA 31 41 11 8 3 5 1 76 12 371
2011 MA-01 19 50 20 0 11 0 0 69 11 10
2011 MA-02 45 23 10 9 0 9 4 77 11 22
2011 MA-03 30 36 12 11 1 8 2 73 13 109
2011 MA-04 37 40 15 2 5 1 0 78 6 65
2011 MA-05 24 52 6 8 4 4 1 81 13 77
2011 MA-06 31 42 10 6 3 7 0 79 10 31
2011 MA-07 35 28 11 7 5 14 0 73 14 17
2008 MA 26 41 14 10 4 3 2 71 15 350
2008 MA-02 28 48 4 16 0 0 4 79 17 25
2008 MA-03 19 31 20 15 6 5 2 55 23 97
2008 MA-04 32 42 7 9 2 4 3 80 13 54
2008 MA-05 26 50 10 5 8 0 1 77 13 76
2008 MA-06 43 37 8 8 3 3 0 81 11 35

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 46 13 4 2 0 0 80 6 279
2019 MA-02 51 38 10 0 0 0 0 90 0 39
2019 MA-03 40 40 14 2 4 0 0 80 6 67
2019 MA-04 25 48 14 9 2 2 0 74 11 55
2019 MA-05 32 49 14 3 2 0 0 81 5 63
2019 MA-06 27 62 7 4 0 0 0 89 4 26
2018 MA 39 41 14 2 2 2 0 81 5 305
2018 MA-01 43 29 16 5 2 5 0 76 7 41
2018 MA-02 52 32 9 0 0 7 0 90 0 31
2018 MA-03 37 48 8 4 3 0 0 85 7 72
2018 MA-04 38 42 21 0 0 0 0 79 0 51
2018 MA-05 32 44 15 3 3 3 0 78 6 64

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 19 29 17 14 7 10 4 56 24 281
2019 MA-02 43 25 10 3 3 13 5 82 6 40
2019 MA-03 13 21 18 17 10 19 3 43 34 67
2019 MA-04 14 32 18 12 7 9 7 56 23 56
2019 MA-05 20 27 25 14 6 5 3 50 23 63
2019 MA-06 15 42 12 19 8 4 0 60 28 26
2018 MA 21 26 19 11 8 14 2 55 23 305
2018 MA-01 31 20 14 7 9 19 0 63 20 41
2018 MA-02 24 30 10 0 0 29 7 84 0 30
2018 MA-03 17 28 18 11 8 16 1 55 24 72
2018 MA-04 22 24 25 6 8 12 4 54 16 51
2018 MA-05 13 27 18 18 12 11 0 46 34 65
2017 MA 17 32 16 14 8 12 2 57 25 351
2017 MA-01 21 31 21 0 4 23 0 68 6 26
2017 MA-02 15 41 9 13 0 15 6 71 17 31
2017 MA-03 17 25 23 13 8 13 0 48 25 95
2017 MA-04 17 27 12 19 4 19 2 55 29 51
2017 MA-05 15 25 18 10 10 18 3 52 25 67
2017 MA-06 21 39 16 18 6 0 0 60 25 28
2017 MA-07 36 52 0 0 13 0 0 87 13 11
2014 MA 17 28 18 13 12 11 3 52 28 375
2014 MA-01 26 23 28 0 14 9 0 54 15 22
2014 MA-02 18 20 5 4 14 26 13 61 30 21
2014 MA-03 15 26 14 16 7 16 6 53 30 114
2014 MA-04 18 25 25 16 3 12 2 50 21 58
2014 MA-05 14 27 23 16 14 6 0 43 32 74
2014 MA-06 26 14 23 14 8 14 0 46 26 18
2014 MA-07 6 36 7 9 35 6 0 45 48 12
2011 MA 13 26 17 16 8 16 4 49 30 374
2011 MA-01 9 62 10 9 0 0 10 79 10 10
2011 MA-02 27 28 13 5 0 22 4 75 7 22
2011 MA-03 11 21 15 21 5 23 4 44 36 110
2011 MA-04 14 19 26 14 5 16 6 42 25 66
2011 MA-05 9 27 18 15 13 14 4 43 35 77
2011 MA-06 12 31 13 20 9 12 3 50 34 32
2011 MA-07 23 28 12 7 19 12 0 58 29 17

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 27 42 18 9 2 1 0 70 12 281
2019 MA-02 60 30 8 0 0 0 3 92 0 40
2019 MA-03 20 36 22 14 6 1 0 57 20 68
2019 MA-04 27 38 25 5 2 3 0 67 7 56
2019 MA-05 19 53 9 16 3 0 0 72 19 63
2019 MA-06 15 43 34 8 0 0 0 58 8 26
2018 MA 30 41 16 8 4 2 0 72 12 305
2018 MA-01 38 17 12 14 9 8 2 60 26 41
2018 MA-02 62 28 10 0 0 0 0 90 0 31
2018 MA-03 27 43 15 9 3 3 0 72 12 72
2018 MA-04 22 48 24 4 0 2 0 71 4 50
2018 MA-05 23 49 18 7 3 0 0 72 10 65
2017 MA 36 37 15 7 3 1 0 74 11 349
2017 MA-01 42 31 18 0 4 4 0 77 5 26
2017 MA-02 52 31 6 10 0 0 0 84 10 31
2017 MA-03 30 47 14 3 4 1 0 78 7 94
2017 MA-04 41 41 6 12 0 0 0 82 12 50
2017 MA-05 49 34 10 4 1 1 0 84 6 67
2017 MA-06 37 45 7 5 6 0 0 82 11 28
2017 MA-07 44 36 7 0 13 0 0 80 13 11
2014 MA 36 38 14 4 7 1 0 74 11 374
2014 MA-01 14 46 23 13 0 3 0 62 14 22
2014 MA-02 42 36 9 0 9 4 0 82 9 21
2014 MA-03 41 39 9 4 7 1 0 81 11 114
2014 MA-04 35 36 18 3 9 0 0 71 11 58
2014 MA-05 41 38 13 3 3 2 0 81 6 74
2014 MA-06 45 41 14 0 0 0 0 86 0 18
2014 MA-07 29 36 23 13 0 0 0 65 13 12
2011 MA 43 34 10 7 4 2 0 78 11 374
2011 MA-01 20 39 10 31 0 0 0 59 31 10
2011 MA-02 61 10 15 10 0 4 0 74 11 22
2011 MA-03 46 38 9 4 1 2 1 86 5 110
2011 MA-04 43 36 10 5 4 2 0 81 9 65
2011 MA-05 43 42 5 2 8 0 0 85 9 78
2011 MA-06 37 37 16 4 4 3 0 76 8 32
2011 MA-07 58 10 6 13 7 7 0 73 21 17
2008 MA 41 37 11 6 3 1 0 79 10 350
2008 MA-02 68 20 8 0 0 4 0 92 0 25
2008 MA-03 43 41 12 3 0 1 0 84 4 97
2008 MA-04 43 28 12 9 7 0 0 72 16 54
2008 MA-05 44 41 11 1 3 0 0 85 4 76
2008 MA-06 42 38 5 10 5 0 0 80 15 35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 26 38 13 10 9 1 2 67 20 282
2019 MA-02 53 25 13 0 3 3 5 84 3 40
2019 MA-03 13 36 15 19 14 0 1 50 34 68
2019 MA-04 23 38 20 5 9 3 2 64 15 56
2019 MA-05 28 40 10 9 9 2 2 70 19 63
2019 MA-06 30 47 12 4 4 0 4 80 8 26
2018 MA 28 31 16 13 8 2 2 61 22 306
2018 MA-01 28 22 14 14 11 8 2 55 29 41
2018 MA-02 57 25 10 3 0 3 3 86 4 31
2018 MA-03 19 28 24 19 8 1 1 48 28 72
2018 MA-04 26 37 20 14 2 1 0 64 16 51
2018 MA-05 26 37 11 11 13 0 2 64 25 65
2017 MA 25 32 16 12 10 2 3 59 24 350
2017 MA-01 24 23 25 13 4 3 7 52 20 26
2017 MA-02 43 34 6 10 3 3 0 80 14 31
2017 MA-03 17 32 18 19 13 1 0 50 32 94
2017 MA-04 32 39 11 6 8 2 2 74 14 51
2017 MA-05 35 33 7 12 7 0 7 73 20 67
2017 MA-06 34 36 3 17 6 0 3 73 24 28
2017 MA-07 49 38 0 0 13 0 0 87 13 11
2014 MA 22 30 15 14 14 3 2 55 29 375
2014 MA-01 3 27 23 23 19 5 0 32 44 22
2014 MA-02 26 26 9 5 17 7 10 63 26 21
2014 MA-03 21 35 12 13 18 1 0 57 31 114
2014 MA-04 27 26 18 10 9 3 8 59 21 58
2014 MA-05 30 31 13 17 6 2 1 64 24 74
2014 MA-06 19 42 5 13 9 11 0 69 25 18
2014 MA-07 30 35 0 14 22 0 0 65 35 12
2011 MA 26 33 14 14 11 2 1 60 25 374
2011 MA-01 20 30 19 31 0 0 0 50 31 10
2011 MA-02 39 18 13 15 5 5 4 63 23 22
2011 MA-03 18 33 17 22 7 3 0 52 30 110
2011 MA-04 32 34 16 6 8 2 2 68 15 65
2011 MA-05 24 46 8 6 15 0 1 71 22 78
2011 MA-06 40 31 0 6 17 4 3 76 24 32
2011 MA-07 51 17 0 20 12 0 0 68 32 17
2008 MA 28 33 15 12 9 1 2 63 22 349
2008 MA-02 44 48 8 0 0 0 0 92 0 25
2008 MA-03 18 41 15 15 10 1 0 59 25 97
2008 MA-04 35 27 17 8 12 0 2 63 20 54
2008 MA-05 29 39 7 13 9 1 1 70 23 75
2008 MA-06 34 26 17 8 15 0 0 60 23 35

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 24 8 6 1 0 6 84 7 280
2019 MA-02 70 13 5 0 0 3 10 94 0 40
2019 MA-03 54 24 12 7 1 0 1 79 9 67
2019 MA-04 64 14 11 4 3 0 4 81 7 56
2019 MA-05 46 29 6 6 0 0 13 86 7 63
2019 MA-06 44 36 8 8 0 0 4 83 8 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 63 14 5 3 2 1 12 89 5 279
2019 MA-02 55 23 5 0 3 5 10 91 3 40
2019 MA-03 68 17 5 2 0 2 8 93 2 66
2019 MA-04 66 9 6 2 5 0 12 86 8 56
2019 MA-05 67 11 5 2 0 0 16 93 2 63
2019 MA-06 53 19 8 12 0 0 8 79 13 26

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 49 29 11 2 1 1 7 84 3 280
2019 MA-02 36 38 13 0 0 5 8 85 0 39
2019 MA-03 61 20 10 1 3 0 4 85 4 67
2019 MA-04 52 27 13 2 2 0 5 83 4 56
2019 MA-05 45 31 10 2 0 0 13 87 2 63
2019 MA-06 42 27 16 4 4 0 8 75 8 26

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 23 8 2 1 3 7 87 4 279
2019 MA-02 62 21 3 0 0 8 8 97 0 39
2019 MA-03 60 21 6 3 3 3 4 87 6 67
2019 MA-04 57 27 5 4 2 0 5 89 6 56
2019 MA-05 48 24 13 0 0 3 13 85 0 63
2019 MA-06 54 15 12 4 4 4 8 78 9 26

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 69 12 4 1 1 4 9 93 2 280
2019 MA-02 73 8 0 0 0 8 13 100 0 40
2019 MA-03 75 4 5 0 1 6 9 93 1 67
2019 MA-04 73 17 0 2 2 0 7 97 3 55
2019 MA-05 65 16 5 2 0 0 13 93 2 63
2019 MA-06 58 11 16 4 0 4 8 78 4 26

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 80 9 3 0 1 1 6 96 1 279
2019 MA-02 75 8 3 0 0 5 10 97 0 40
2019 MA-03 85 9 3 0 1 0 2 96 1 66
2019 MA-04 78 11 4 0 2 0 5 94 2 56
2019 MA-05 78 8 2 2 0 0 11 96 2 63
2019 MA-06 77 8 0 0 0 3 12 100 0 26

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 79 5 3 1 1 4 7 94 2 281
2019 MA-02 88 0 0 0 0 3 10 100 0 40
2019 MA-03 76 7 3 0 4 8 1 92 5 67
2019 MA-04 80 5 4 0 0 3 8 96 0 56
2019 MA-05 78 5 2 2 2 2 11 95 4 63
2019 MA-06 77 7 4 0 0 4 8 96 0 26

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 78 5 2 0 1 1 12 96 2 280
2019 MA-02 78 5 0 0 0 3 15 100 0 40
2019 MA-03 73 7 3 0 6 0 11 90 6 67
2019 MA-04 78 5 3 0 0 2 11 96 0 56
2019 MA-05 79 3 2 0 0 0 16 98 0 63
2019 MA-06 81 0 0 0 0 0 19 100 0 26

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 27 46 14 7 2 5 0 76 9 281
2019 MA-02 40 45 8 0 0 8 0 92 0 40
2019 MA-03 22 40 17 10 6 4 0 65 17 67
2019 MA-04 23 43 16 7 0 10 0 74 8 56
2019 MA-05 19 59 16 5 2 0 0 78 7 63
2019 MA-06 31 43 16 11 0 0 0 73 11 26
2018 MA 27 37 22 8 4 2 0 66 11 306
2018 MA-01 31 21 19 14 10 6 0 55 25 41
2018 MA-02 47 22 25 7 0 0 0 68 7 31
2018 MA-03 27 32 27 7 3 4 0 61 10 72
2018 MA-04 22 53 17 4 2 2 0 77 6 51
2018 MA-05 15 50 26 6 3 0 0 65 9 65
2017 MA 23 43 18 9 3 4 1 69 12 350
2017 MA-01 27 29 26 13 0 4 0 59 14 26
2017 MA-02 40 36 14 10 0 0 0 76 10 31
2017 MA-03 20 44 14 8 4 8 1 71 13 95
2017 MA-04 21 44 20 9 0 6 0 69 10 51
2017 MA-05 25 51 10 6 4 3 1 79 10 67
2017 MA-06 39 46 15 0 0 0 0 85 0 27
2017 MA-07 22 52 14 13 0 0 0 73 13 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 41 42 9 5 2 2 0 84 7 278
2019 MA-02 65 30 3 3 0 0 0 95 3 40
2019 MA-03 36 45 11 3 4 0 0 81 7 68
2019 MA-04 39 34 16 3 0 7 0 79 4 56
2019 MA-05 33 49 6 8 2 2 0 83 10 61
2019 MA-06 36 48 8 8 0 0 0 84 8 25
2018 MA 53 33 7 2 1 2 0 89 4 306
2018 MA-01 60 23 7 5 0 5 0 88 5 41
2018 MA-02 68 23 6 3 0 0 0 91 3 31
2018 MA-03 48 37 9 1 1 3 0 87 3 72
2018 MA-04 52 37 8 1 0 2 0 91 2 51
2018 MA-05 48 39 5 5 3 2 0 88 7 65
2017 MA 42 43 8 4 2 1 0 87 6 350
2017 MA-01 59 24 9 4 0 4 0 86 5 26
2017 MA-02 52 45 3 0 0 0 0 97 0 31
2017 MA-03 42 46 5 3 2 2 0 90 4 94
2017 MA-04 40 50 5 3 0 2 0 92 3 51
2017 MA-05 45 46 4 3 0 1 0 93 3 67
2017 MA-06 44 43 6 7 0 0 0 87 7 28
2017 MA-07 38 43 7 0 13 0 0 80 13 11
2014 MA 45 37 10 4 2 2 0 84 6 375
2014 MA-01 44 28 19 9 0 0 0 72 9 22
2014 MA-02 65 17 0 9 0 9 0 90 10 21
2014 MA-03 49 37 8 2 2 3 0 88 4 114
2014 MA-04 47 36 7 4 5 2 0 84 9 58
2014 MA-05 46 40 9 3 0 2 0 88 3 74
2014 MA-06 65 19 5 0 0 11 0 95 0 18
2014 MA-07 30 47 14 9 0 0 0 77 9 12
2011 MA 43 40 9 3 1 4 0 87 4 372
2011 MA-01 49 39 0 0 0 11 0 100 0 10
2011 MA-02 44 33 15 0 0 9 0 84 0 22
2011 MA-03 45 39 6 2 1 7 0 90 3 110
2011 MA-04 55 30 12 3 0 0 0 85 3 65
2011 MA-05 32 52 8 3 3 3 0 86 6 76
2011 MA-06 46 47 4 0 4 0 0 93 4 32
2011 MA-07 56 25 12 7 0 0 0 81 7 17

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 53 36 5 1 1 3 0 92 2 281
2019 MA-02 68 25 0 0 0 5 3 100 0 40
2019 MA-03 45 41 5 3 4 1 0 87 8 68
2019 MA-04 52 36 7 0 0 5 0 93 0 56
2019 MA-05 51 38 8 2 0 2 0 90 2 63
2019 MA-06 56 36 8 0 0 0 0 92 0 25
2018 MA 53 34 7 2 0 3 0 90 2 305
2018 MA-01 54 26 7 2 0 11 0 90 3 41
2018 MA-02 61 23 9 0 0 7 0 90 0 31
2018 MA-03 51 34 11 0 1 1 0 87 1 71
2018 MA-04 54 40 4 0 0 2 0 96 0 51
2018 MA-05 48 46 0 4 0 2 0 96 4 65
2017 MA 46 38 10 2 2 1 1 85 4 350
2017 MA-01 60 15 16 4 0 0 4 78 5 26
2017 MA-02 49 42 3 3 0 3 0 94 3 31
2017 MA-03 46 46 3 0 3 2 0 93 3 95
2017 MA-04 47 43 7 3 0 0 0 90 3 50
2017 MA-05 50 39 8 0 0 3 0 91 0 67
2017 MA-06 63 21 9 0 7 0 0 84 7 28
2017 MA-07 67 20 13 0 0 0 0 87 0 11
2014 MA 52 32 10 2 1 2 0 87 3 374
2014 MA-01 40 42 19 0 0 0 0 81 0 22
2014 MA-02 65 12 9 9 0 4 0 81 9 21
2014 MA-03 59 29 8 0 1 2 0 90 1 114
2014 MA-04 63 30 3 3 0 2 0 94 3 58
2014 MA-05 49 44 4 0 0 2 0 96 0 74
2014 MA-06 65 14 9 0 0 11 0 89 0 18
2014 MA-07 42 34 23 0 0 0 0 77 0 12

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 58 34 5 2 2 0 0 92 4 281
2019 MA-02 85 15 0 0 0 0 0 100 0 39
2019 MA-03 44 43 6 1 6 0 0 87 7 68
2019 MA-04 61 29 7 2 0 2 0 91 2 56
2019 MA-05 54 38 2 5 2 0 0 92 6 63
2019 MA-06 54 38 8 0 0 0 0 92 0 26
2018 MA 62 29 5 2 1 1 0 91 4 305
2018 MA-01 65 23 5 2 2 3 0 91 5 41
2018 MA-02 77 17 6 0 0 0 0 94 0 31
2018 MA-03 59 33 4 1 1 1 0 93 3 72
2018 MA-04 67 26 6 2 0 0 0 92 2 50
2018 MA-05 53 37 3 5 3 0 0 90 7 65
2017 MA 53 33 8 4 2 0 0 87 6 350
2017 MA-01 54 24 18 4 0 0 0 78 4 26
2017 MA-02 81 19 0 0 0 0 0 100 0 31
2017 MA-03 52 40 4 1 3 0 0 92 4 94
2017 MA-04 57 38 5 0 0 0 0 95 0 51
2017 MA-05 59 33 4 4 0 0 0 91 4 67
2017 MA-06 66 21 13 0 0 0 0 87 0 28
2017 MA-07 60 27 0 0 13 0 0 87 13 11
2014 MA 49 36 8 4 3 0 0 85 7 375
2014 MA-01 45 37 14 5 0 0 0 81 5 22
2014 MA-02 74 14 4 9 0 0 0 87 9 21
2014 MA-03 50 35 8 5 1 1 0 86 6 114
2014 MA-04 55 36 3 1 5 0 0 91 6 58
2014 MA-05 48 39 8 2 3 0 0 88 5 74
2014 MA-06 68 27 5 0 0 0 0 95 0 18
2014 MA-07 43 22 9 26 0 0 0 65 26 12
2011 MA 49 37 8 3 2 0 0 87 5 372
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 64 31 5 0 0 0 0 95 0 21
2011 MA-03 49 39 8 1 2 1 0 89 3 110
2011 MA-04 59 27 6 5 3 0 0 86 8 66
2011 MA-05 37 50 8 5 0 0 0 87 5 76
2011 MA-06 49 41 7 0 4 0 0 90 4 32
2011 MA-07 58 24 14 5 0 0 0 81 5 17
2008 MA 45 40 9 3 2 1 0 86 5 350
2008 MA-02 68 20 8 0 0 4 0 92 0 25
2008 MA-03 41 44 9 4 1 1 0 86 5 97
2008 MA-04 51 37 8 2 2 0 0 88 4 54
2008 MA-05 43 44 6 3 4 0 0 87 6 76
2008 MA-06 48 36 15 0 0 0 0 85 0 35

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 56 30 8 4 2 0 0 86 6 281
2019 MA-02 65 30 3 3 0 0 0 95 3 40
2019 MA-03 49 30 10 7 3 0 0 79 10 68
2019 MA-04 64 27 5 4 0 0 0 91 4 55
2019 MA-05 60 30 7 0 3 0 0 90 3 63
2019 MA-06 43 34 12 8 4 0 0 77 11 26
2018 MA 56 30 7 3 3 1 0 87 6 305
2018 MA-01 52 29 7 2 5 6 0 86 7 41
2018 MA-02 66 27 3 3 0 0 0 93 3 30
2018 MA-03 56 30 10 3 1 0 0 86 4 72
2018 MA-04 71 16 6 2 4 1 0 89 6 51
2018 MA-05 48 40 6 3 3 0 0 89 6 65
2017 MA 47 33 12 5 2 1 0 81 7 351
2017 MA-01 44 34 18 4 0 0 0 78 4 26
2017 MA-02 74 23 3 0 0 0 0 97 0 31
2017 MA-03 46 34 15 2 3 0 0 79 5 95
2017 MA-04 55 31 2 8 0 4 0 90 8 51
2017 MA-05 59 36 4 0 1 0 0 94 1 67
2017 MA-06 50 27 20 0 3 0 0 77 3 28
2017 MA-07 45 29 14 13 0 0 0 73 13 11
2014 MA 39 37 11 7 6 0 0 76 13 375
2014 MA-01 26 41 9 14 9 0 0 68 23 22
2014 MA-02 57 26 8 9 0 0 0 83 9 21
2014 MA-03 45 38 10 4 2 1 0 84 6 114
2014 MA-04 37 44 8 3 7 0 0 81 11 58
2014 MA-05 48 34 13 0 5 0 0 82 5 74
2014 MA-06 41 49 0 9 0 0 0 91 9 18
2014 MA-07 36 22 16 13 14 0 0 57 26 12
2011 MA 48 36 12 2 2 0 0 84 4 372
2011 MA-01 37 63 0 0 0 0 0 100 0 10
2011 MA-02 56 29 15 0 0 0 0 85 0 22
2011 MA-03 51 37 10 2 0 0 0 88 2 109
2011 MA-04 58 34 6 0 2 0 0 92 2 66
2011 MA-05 39 44 9 6 1 0 0 83 8 76
2011 MA-06 43 31 22 4 0 0 0 74 4 32
2011 MA-07 69 12 7 5 7 0 0 81 13 17

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 50 34 9 5 2 0 0 84 6 281
2019 MA-02 65 28 3 3 0 0 3 95 3 40
2019 MA-03 42 36 12 6 5 0 0 78 10 68
2019 MA-04 53 36 7 2 2 0 0 89 4 55
2019 MA-05 56 31 10 2 2 0 0 87 3 63
2019 MA-06 31 42 15 12 0 0 0 73 12 26
2018 MA 53 32 8 4 3 1 0 85 7 304
2018 MA-01 56 16 12 5 5 6 0 77 10 40
2018 MA-02 68 26 3 3 0 0 0 93 3 31
2018 MA-03 51 33 10 4 1 0 0 85 6 71
2018 MA-04 67 20 6 6 0 1 0 89 6 51
2018 MA-05 39 48 6 5 3 0 0 87 7 65
2017 MA 43 37 10 5 4 0 0 80 9 351
2017 MA-01 41 41 13 4 0 0 0 82 4 26
2017 MA-02 74 23 3 0 0 0 0 97 0 31
2017 MA-03 39 42 11 4 3 0 0 81 7 95
2017 MA-04 49 41 0 7 3 0 0 90 10 51
2017 MA-05 53 37 3 7 0 0 0 90 7 67
2017 MA-06 41 40 16 3 0 0 0 80 3 28
2017 MA-07 60 13 14 0 13 0 0 73 13 11
2014 MA 36 40 10 8 4 1 0 77 12 375
2014 MA-01 26 37 14 19 5 0 0 63 23 22
2014 MA-02 53 25 12 9 0 0 0 79 9 21
2014 MA-03 38 45 9 4 1 2 1 86 5 114
2014 MA-04 34 48 4 5 6 2 1 84 12 58
2014 MA-05 45 42 7 3 3 0 0 86 7 74
2014 MA-06 40 41 19 0 0 0 0 81 0 18
2014 MA-07 36 14 23 13 14 0 0 50 26 12
2011 MA 43 40 10 4 3 0 0 83 7 373
2011 MA-01 29 61 10 0 0 0 0 90 0 10
2011 MA-02 56 24 10 0 4 5 0 85 5 22
2011 MA-03 44 46 5 3 2 0 0 90 5 110
2011 MA-04 55 29 7 7 1 0 0 84 9 66
2011 MA-05 34 46 9 7 4 0 0 80 10 76
2011 MA-06 34 46 13 3 4 0 0 80 7 32
2011 MA-07 53 28 14 5 0 0 0 81 5 17
2008 MA 49 38 8 3 3 0 0 87 5 350
2008 MA-02 60 32 4 4 0 0 0 92 4 25
2008 MA-03 46 41 13 0 0 0 0 87 0 97
2008 MA-04 57 33 3 5 2 0 0 90 7 54
2008 MA-05 55 36 4 0 5 0 0 91 5 76
2008 MA-06 49 38 8 5 0 0 0 87 5 35

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 48 33 12 2 3 2 0 82 6 281
2019 MA-02 63 25 8 0 0 3 3 92 0 40
2019 MA-03 29 38 20 4 6 3 0 68 11 68
2019 MA-04 52 35 5 0 2 5 0 92 2 56
2019 MA-05 57 29 11 2 2 0 0 85 4 62
2019 MA-06 54 27 16 0 4 0 0 81 4 26
2018 MA 51 23 12 6 4 3 0 77 10 306
2018 MA-01 50 11 9 12 7 10 0 69 21 41
2018 MA-02 56 16 22 3 0 3 0 74 3 31
2018 MA-03 48 25 15 4 4 4 0 75 9 72
2018 MA-04 58 18 9 9 2 2 2 79 12 51
2018 MA-05 45 38 8 3 3 3 0 86 6 65
2017 MA 44 30 13 6 2 5 0 78 8 350
2017 MA-01 38 25 25 4 0 7 0 68 5 26
2017 MA-02 50 30 9 10 0 0 0 80 10 31
2017 MA-03 36 34 16 5 3 5 0 74 9 94
2017 MA-04 55 30 5 4 0 6 0 90 4 51
2017 MA-05 59 30 6 3 0 3 0 91 3 67
2017 MA-06 57 22 11 10 0 0 0 79 10 28
2017 MA-07 45 29 13 7 0 7 0 79 7 11
2014 MA 41 30 12 7 6 3 0 74 14 375
2014 MA-01 22 32 23 9 5 9 0 60 15 22
2014 MA-02 49 24 9 14 4 0 0 73 18 21
2014 MA-03 37 27 17 6 5 7 1 70 12 114
2014 MA-04 53 31 7 5 5 0 0 84 9 58
2014 MA-05 58 28 6 3 2 1 1 89 5 74
2014 MA-06 54 41 5 0 0 0 0 95 0 18
2014 MA-07 36 29 0 22 14 0 0 65 35 12
2011 MA 46 32 9 5 2 4 1 82 8 371
2011 MA-01 29 53 10 0 0 9 0 89 0 10
2011 MA-02 44 32 4 9 5 5 0 80 15 22
2011 MA-03 45 30 10 6 3 5 1 80 9 109
2011 MA-04 52 28 8 6 0 5 1 85 6 66
2011 MA-05 43 35 8 7 3 3 3 82 10 75
2011 MA-06 43 27 23 3 0 4 0 73 3 32
2011 MA-07 62 28 0 0 5 5 0 95 5 17
2008 MA 46 27 13 5 3 5 0 78 9 349
2008 MA-02 44 40 8 4 0 4 0 88 4 25
2008 MA-03 41 29 17 6 1 5 0 74 7 97
2008 MA-04 56 21 9 4 4 6 0 81 9 54
2008 MA-05 54 26 10 3 1 6 0 85 4 76
2008 MA-06 58 21 16 3 0 3 0 81 3 34
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 MA 18 56 26 281
2019 MA-02 18 65 18 40
2019 MA-03 22 39 39 68
2019 MA-04 12 73 15 56
2019 MA-05 22 54 24 63
2019 MA-06 4 68 28 25
2018 MA 17 58 25 307
2018 MA-01 20 46 34 41
2018 MA-02 13 58 29 31
2018 MA-03 25 47 29 72
2018 MA-04 12 64 25 51
2018 MA-05 17 64 19 65
2017 MA 13 61 25 351
2017 MA-01 7 56 37 26
2017 MA-02 3 81 15 31
2017 MA-03 19 48 33 95
2017 MA-04 16 63 21 51
2017 MA-05 17 60 23 67
2017 MA-06 6 79 14 28
2017 MA-07 14 70 16 11
2014 MA 16 58 26 375
2014 MA-01 5 77 18 22
2014 MA-02 21 61 19 21
2014 MA-03 16 51 33 114
2014 MA-04 20 59 22 58
2014 MA-05 14 62 23 74
2014 MA-06 9 68 22 18
2014 MA-07 28 56 16 12
2011 MA 16 62 22 374
2011 MA-01 11 70 19 10
2011 MA-02 10 72 18 22
2011 MA-03 22 50 28 110
2011 MA-04 11 69 20 66
2011 MA-05 20 60 20 78
2011 MA-06 20 64 16 31
2011 MA-07 19 69 12 17

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 MA 18 58 17 2 6 0 50
2019 MA-03 7 87 0 0 7 0 15
2019 MA-05 42 49 9 0 0 0 14
2018 MA 14 66 12 4 4 2 52
2018 MA-03 0 94 6 0 0 0 18
2018 MA-05 18 73 9 0 0 0 11
2017 MA 23 59 10 3 3 1 50
2017 MA-03 0 75 13 4 8 0 18
2017 MA-05 33 51 8 8 0 0 11
2014 MA 31 44 13 7 9999 4 57
2014 MA-03 12 41 32 5 9999 10 19
2014 MA-04 9 70 0 21 9999 0 10
2014 MA-05 39 52 0 9 9999 0 11
2011 MA 14 60 10 6 9999 10 62
2011 MA-03 0 71 13 8 9999 8 24
2011 MA-05 0 69 6 13 9999 13 16
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 24 54 11 8 1 1 0 80 9 280
2019 MA-02 20 55 13 10 3 0 0 75 13 40
2019 MA-03 22 52 14 10 0 1 0 75 10 68
2019 MA-04 27 54 12 7 0 0 0 80 7 56
2019 MA-05 31 51 6 9 2 0 0 83 11 63
2019 MA-06 28 56 7 4 0 4 0 88 4 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 65 23 5 1 1 4 0 93 2 280
2019 MA-02 60 35 3 0 0 3 0 97 0 40
2019 MA-03 65 19 5 2 3 6 0 90 5 67
2019 MA-04 76 9 9 0 0 6 0 91 0 55
2019 MA-05 67 25 5 2 0 2 0 94 2 63
2019 MA-06 66 23 8 0 0 4 0 92 0 26
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 4 96 281
2019 MA-03 11 89 68
2019 MA-06 0 100 26
2018 MA 5 95 306
2018 MA-02 0 100 31
2018 MA-03 7 93 72
2018 MA-06 0 100 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 12
2018 MA 0 100 17

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 12
2018 MA 0 100 17

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 12

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 40 60 12
2018 MA 28 72 17

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 50 50 12
2018 MA 41 59 17

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 56 44 12
2018 MA 43 57 17

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 50 50 12
2018 MA 36 64 17

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 40 60 12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 48 52 12
2018 MA 41 59 17

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 56 44 12
2018 MA 30 70 17

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 40 60 12

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 5 95 280
2019 MA-03 7 93 68
2019 MA-04 0 100 56
2019 MA-06 0 100 26

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 17 17 8 2 2 42 12 73 9 280
2019 MA-02 30 15 3 0 3 30 20 90 5 40
2019 MA-03 10 11 8 3 8 53 8 52 27 66
2019 MA-04 11 18 5 0 0 45 21 84 0 56
2019 MA-05 21 16 14 5 0 41 3 66 9 63
2019 MA-06 8 35 7 0 0 39 12 85 0 26
2018 MA 16 14 11 3 2 44 9 66 11 305
2018 MA-01 22 10 14 5 2 43 5 61 13 41
2018 MA-02 29 7 9 0 0 32 23 80 0 31
2018 MA-03 10 12 14 1 3 51 8 54 10 72
2018 MA-04 16 8 9 2 0 59 6 68 6 50
2018 MA-05 11 19 5 6 3 44 12 70 20 65
2017 MA 16 17 17 5 3 33 9 58 13 351
2017 MA-01 17 16 9 0 9 41 9 65 17 26
2017 MA-02 12 7 18 7 0 37 18 44 16 31
2017 MA-03 12 17 9 3 2 47 10 67 11 95
2017 MA-04 11 15 10 6 0 41 17 63 13 51
2017 MA-05 25 23 10 1 1 33 7 79 5 67
2017 MA-06 21 23 20 0 0 29 6 69 0 28
2017 MA-07 35 39 13 0 0 7 7 85 0 11
2014 MA 14 22 14 5 4 31 10 60 16 375
2014 MA-01 14 14 37 9 0 22 5 38 13 22
2014 MA-02 9 18 0 9 0 51 13 75 25 21
2014 MA-03 11 21 9 2 5 36 15 65 15 114
2014 MA-04 9 23 12 3 1 41 11 66 10 58
2014 MA-05 17 23 12 7 0 31 10 69 11 74
2014 MA-06 16 14 32 0 0 33 5 48 0 18
2014 MA-07 27 31 0 16 26 0 0 57 43 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 43 36 7 2 1 10 1 89 4 279
2019 MA-02 50 33 3 0 0 8 8 97 0 40
2019 MA-03 40 28 13 3 5 12 0 77 9 67
2019 MA-04 42 32 5 2 0 17 2 91 2 54
2019 MA-05 43 38 8 3 0 8 0 88 3 63
2019 MA-06 35 57 0 0 0 8 0 100 0 26
2018 MA 39 37 11 3 2 7 0 83 6 304
2018 MA-01 50 12 16 2 2 17 0 75 5 41
2018 MA-02 48 26 6 3 0 13 3 89 4 31
2018 MA-03 33 41 10 6 1 8 0 81 8 72
2018 MA-04 37 42 15 0 0 6 0 84 0 50
2018 MA-05 37 47 6 5 3 2 0 86 7 65
2017 MA 37 36 13 2 4 7 0 79 6 349
2017 MA-01 38 26 13 4 4 14 0 75 10 26
2017 MA-02 40 22 12 0 0 23 3 84 0 31
2017 MA-03 37 37 17 1 3 5 0 78 4 94
2017 MA-04 32 48 9 4 0 6 0 86 4 51
2017 MA-05 42 45 6 1 0 6 0 92 2 67
2017 MA-06 50 39 8 0 0 3 0 92 0 28
2017 MA-07 67 20 0 0 13 0 0 87 13 11
2014 MA 33 34 15 5 3 9 1 74 9 375
2014 MA-01 37 9 37 9 0 8 0 50 10 22
2014 MA-02 35 14 8 9 0 33 0 74 14 21
2014 MA-03 31 37 14 3 4 10 1 76 8 114
2014 MA-04 34 43 10 9 0 5 0 80 9 58
2014 MA-05 32 46 16 0 0 6 0 83 0 74
2014 MA-06 40 46 5 0 0 9 0 95 0 18
2014 MA-07 43 7 23 14 13 0 0 50 26 12
2011 MA 41 40 11 3 1 4 0 85 4 375
2011 MA-01 39 40 21 0 0 0 0 79 0 10
2011 MA-02 44 29 5 5 0 17 0 88 6 22
2011 MA-03 44 37 8 2 3 5 0 87 5 110
2011 MA-04 40 41 11 4 0 3 0 84 4 66
2011 MA-05 38 49 9 0 1 4 0 89 1 78
2011 MA-06 52 31 14 0 0 3 0 86 0 32
2011 MA-07 59 24 12 0 0 5 0 88 0 17
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 4 96 278
2019 MA-02 0 100 40
2019 MA-03 9 91 68
2019 MA-06 0 100 24
2018 MA 2 98 307
2018 MA-01 0 100 41
2018 MA-02 0 100 31
2018 MA-06 0 100 20

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 100 0 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 6 94 281
2019 MA-02 0 100 40
2019 MA-03 9 91 68

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 15 17 9 2 1 45 9 71 9 278
2019 MA-02 28 18 0 0 0 38 18 100 0 40
2019 MA-03 4 15 13 3 5 56 5 49 19 66
2019 MA-04 11 16 5 5 0 44 18 72 14 55
2019 MA-05 23 14 13 2 0 47 2 72 3 63
2019 MA-06 0 27 19 0 0 43 12 59 0 26
2018 MA 17 12 13 1 1 47 8 66 6 305
2018 MA-01 22 8 23 0 0 40 8 56 0 41
2018 MA-02 23 7 9 0 0 48 13 77 0 31
2018 MA-03 12 11 13 4 1 51 7 56 13 72
2018 MA-04 19 4 9 0 0 64 4 72 0 51
2018 MA-05 12 19 4 2 3 47 14 77 12 64
2017 MA 18 19 15 2 2 36 8 66 6 351
2017 MA-01 23 9 18 0 4 34 12 59 8 26
2017 MA-02 15 6 22 0 0 41 15 49 0 31
2017 MA-03 11 18 8 3 3 49 7 68 13 95
2017 MA-04 14 17 7 2 0 48 11 77 5 51
2017 MA-05 23 20 6 0 0 43 9 88 0 67
2017 MA-06 31 27 10 7 0 22 3 77 10 28
2017 MA-07 60 21 0 13 0 0 7 86 14 11
2014 MA 15 21 17 3 2 34 8 63 9 374
2014 MA-01 14 13 46 5 0 17 5 35 6 22
2014 MA-02 23 13 0 9 0 42 13 80 20 21
2014 MA-03 10 21 10 0 3 43 13 69 8 114
2014 MA-04 12 21 13 5 0 39 10 65 10 58
2014 MA-05 16 25 12 7 0 32 9 69 11 74
2014 MA-06 29 14 14 0 0 43 0 75 0 18
2014 MA-07 27 25 13 14 0 22 0 66 18 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 35 9 2 2 9 2 86 4 279
2019 MA-02 49 33 3 0 0 10 5 97 0 39
2019 MA-03 32 38 10 3 5 12 0 80 9 67
2019 MA-04 42 33 7 4 0 11 4 87 4 55
2019 MA-05 48 30 13 2 0 8 0 84 2 63
2019 MA-06 27 54 4 4 4 8 0 88 8 26
2018 MA 39 37 10 2 2 9 0 85 5 306
2018 MA-01 44 19 16 0 0 22 0 80 0 41
2018 MA-02 49 25 6 0 0 20 0 93 0 31
2018 MA-03 33 40 10 6 1 10 0 81 8 72
2018 MA-04 42 39 12 2 0 6 0 86 2 51
2018 MA-05 37 45 5 3 5 5 0 87 8 65
2017 MA 40 38 11 2 2 7 1 85 3 350
2017 MA-01 41 25 13 4 0 7 9 79 5 26
2017 MA-02 44 28 9 0 0 15 3 89 0 31
2017 MA-03 33 44 9 0 2 11 0 87 2 95
2017 MA-04 39 44 9 5 0 4 0 86 5 51
2017 MA-05 50 38 3 0 0 7 2 97 0 67
2017 MA-06 50 36 3 7 0 3 0 89 7 28
2017 MA-07 73 14 0 0 13 0 0 87 13 11
2014 MA 37 34 14 3 2 10 0 79 5 375
2014 MA-01 37 13 36 9 0 5 0 53 10 22
2014 MA-02 45 12 0 9 0 33 0 86 14 21
2014 MA-03 35 37 11 0 3 12 1 84 4 114
2014 MA-04 34 46 10 5 0 6 0 84 5 58
2014 MA-05 34 40 15 3 0 7 1 80 4 74
2014 MA-06 48 42 5 0 0 5 0 95 0 18
2014 MA-07 43 36 0 14 0 7 0 85 15 12
2011 MA 43 40 9 1 2 5 0 87 3 375
2011 MA-01 49 32 10 0 0 9 0 89 0 10
2011 MA-02 53 20 5 4 0 17 0 89 5 22
2011 MA-03 42 44 9 0 3 3 0 88 3 110
2011 MA-04 48 31 13 0 3 5 0 83 3 66
2011 MA-05 35 51 6 1 1 5 0 91 3 78
2011 MA-06 52 34 3 4 0 7 0 93 4 32
2011 MA-07 58 25 17 0 0 0 0 83 0 17
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 48 30 13 5 3 0 1 79 8 280
2019 MA-02 60 18 8 10 0 0 5 82 11 40
2019 MA-03 37 41 12 4 5 0 1 79 9 68
2019 MA-04 50 38 7 3 2 0 0 88 5 56
2019 MA-05 50 23 20 3 2 0 2 75 5 63
2019 MA-06 46 29 25 0 0 0 0 75 0 24
2018 MA 41 30 15 4 8 1 1 72 13 302
2018 MA-01 11 28 22 9 27 3 0 40 37 40
2018 MA-02 50 19 7 8 9 3 3 74 19 31
2018 MA-03 41 28 21 1 5 0 3 71 7 70
2018 MA-04 49 24 20 4 3 0 0 73 7 51
2018 MA-05 46 42 7 4 1 0 0 88 5 65
2017 MA 32 29 17 10 10 0 2 62 20 350
2017 MA-01 27 17 16 9 26 0 5 46 37 25
2017 MA-02 38 33 14 12 3 0 0 71 15 31
2017 MA-03 31 31 19 10 7 0 2 64 17 95
2017 MA-04 40 26 20 10 2 0 2 68 12 51
2017 MA-05 38 30 14 9 5 0 4 71 14 67
2017 MA-06 47 36 6 10 0 0 0 83 10 28
2017 MA-07 40 16 23 0 21 0 0 56 21 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 21 33 29 10 7 0 1 54 17 280
2019 MA-02 38 28 28 0 3 0 5 68 3 40
2019 MA-03 28 36 22 6 9 0 0 63 15 68
2019 MA-04 16 42 29 7 6 0 0 58 13 55
2019 MA-05 14 27 30 21 8 0 0 41 29 62
2019 MA-06 8 19 39 31 4 0 0 27 35 26
2018 MA 14 29 30 16 7 1 2 45 24 303
2018 MA-01 13 26 28 9 18 6 0 42 29 41
2018 MA-02 31 24 32 6 0 3 3 59 7 30
2018 MA-03 16 36 25 11 8 0 3 54 20 71
2018 MA-04 13 36 34 14 2 0 2 50 16 51
2018 MA-05 5 24 40 27 3 0 2 29 30 65
2017 MA 22 30 29 12 6 0 1 53 18 351
2017 MA-01 26 22 29 13 9 0 0 49 22 26
2017 MA-02 45 33 18 3 0 0 0 79 3 31
2017 MA-03 24 34 27 10 2 0 2 60 13 95
2017 MA-04 15 32 47 4 2 0 0 47 6 51
2017 MA-05 12 26 40 11 7 0 4 39 19 67
2017 MA-06 15 27 16 23 19 0 0 41 42 28
2017 MA-07 16 37 21 20 7 0 0 53 27 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 34 21 7 3 0 1 69 10 280
2019 MA-02 60 23 10 3 0 0 5 87 3 40
2019 MA-03 40 29 16 9 6 0 0 69 15 67
2019 MA-04 34 37 20 3 4 0 2 73 7 56
2019 MA-05 24 35 28 11 0 0 2 60 11 63
2019 MA-06 15 35 35 8 8 0 0 50 16 26
2018 MA 22 35 23 12 5 2 2 59 18 303
2018 MA-01 21 20 27 7 16 6 3 45 25 41
2018 MA-02 37 29 13 5 3 7 7 76 10 31
2018 MA-03 25 45 15 8 4 0 3 71 13 71
2018 MA-04 30 36 22 8 2 0 2 68 10 51
2018 MA-05 11 35 28 22 3 0 2 46 25 65
2017 MA 33 29 23 7 4 0 3 65 11 348
2017 MA-01 32 31 8 14 14 0 0 63 29 24
2017 MA-02 52 24 13 3 4 0 3 78 8 31
2017 MA-03 34 31 22 7 0 0 5 69 8 94
2017 MA-04 28 35 20 10 4 0 4 66 14 51
2017 MA-05 18 33 34 4 3 0 8 55 8 67
2017 MA-06 27 24 36 10 3 0 0 51 13 28
2017 MA-07 46 7 40 0 7 0 0 53 7 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 24 32 23 13 4 2 2 58 18 282
2019 MA-02 43 28 13 5 3 5 5 78 8 40
2019 MA-03 29 30 16 14 7 1 3 62 22 68
2019 MA-04 22 44 22 7 4 2 0 67 11 56
2019 MA-05 18 24 32 22 3 0 2 42 25 63
2019 MA-06 8 23 50 12 8 0 0 31 19 26
2018 MA 20 31 24 11 9 3 3 54 21 303
2018 MA-01 29 23 11 7 16 11 3 60 26 41
2018 MA-02 32 29 18 3 0 7 10 74 4 31
2018 MA-03 22 35 23 8 7 1 4 60 16 71
2018 MA-04 27 35 25 10 4 0 0 62 13 50
2018 MA-05 9 29 33 18 8 0 3 40 26 65
2017 MA 25 26 24 12 10 1 3 53 23 351
2017 MA-01 34 21 9 18 9 7 3 61 29 26
2017 MA-02 39 38 20 0 0 0 3 80 0 31
2017 MA-03 30 23 28 8 7 1 2 55 16 95
2017 MA-04 27 26 25 15 4 0 4 54 20 51
2017 MA-05 16 27 27 14 9 0 7 47 24 67
2017 MA-06 15 19 27 22 17 0 0 34 39 28
2017 MA-07 0 60 7 7 27 0 0 60 33 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 54 25 9 4 3 0 5 84 7 280
2019 MA-02 62 26 8 0 0 0 5 92 0 39
2019 MA-03 69 10 6 3 4 0 7 85 8 68
2019 MA-04 60 24 4 7 0 0 5 89 7 55
2019 MA-05 39 36 11 6 3 0 5 79 10 63
2019 MA-06 27 39 27 4 4 0 0 66 8 26
2018 MA 46 23 14 4 2 2 9 78 7 304
2018 MA-01 63 7 7 5 0 5 13 85 6 41
2018 MA-02 68 22 0 0 0 7 3 100 0 31
2018 MA-03 51 15 13 4 3 0 14 77 8 71
2018 MA-04 46 31 13 2 0 0 8 84 2 51
2018 MA-05 31 36 17 7 2 0 8 73 9 65
2017 MA 47 23 12 5 2 1 11 79 7 350
2017 MA-01 55 23 0 0 0 3 18 100 0 25
2017 MA-02 65 17 9 0 0 3 6 90 0 31
2017 MA-03 43 26 11 5 1 0 14 80 7 95
2017 MA-04 54 23 12 2 0 0 9 84 2 51
2017 MA-05 28 29 23 6 1 0 14 65 8 67
2017 MA-06 24 33 13 23 3 0 3 59 27 28
2017 MA-07 44 23 33 0 0 0 0 67 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 35 36 19 6 3 0 1 72 9 281
2019 MA-02 40 40 10 5 0 0 5 84 5 40
2019 MA-03 35 31 24 4 6 0 0 66 10 68
2019 MA-04 43 35 12 9 0 0 0 79 9 56
2019 MA-05 30 42 19 6 4 0 0 71 10 63
2019 MA-06 19 34 42 4 0 0 0 54 4 26
2018 MA 32 35 18 8 4 1 0 69 13 303
2018 MA-01 42 26 20 2 7 3 0 71 9 41
2018 MA-02 49 36 6 3 3 3 0 88 6 31
2018 MA-03 29 40 18 7 4 0 1 70 11 71
2018 MA-04 36 34 20 6 4 0 0 70 10 51
2018 MA-05 19 41 24 13 3 0 0 60 16 65
2017 MA 32 36 19 8 4 0 1 69 12 351
2017 MA-01 26 53 16 4 0 0 0 79 4 26
2017 MA-02 39 29 23 6 3 0 0 68 9 31
2017 MA-03 32 29 20 9 10 0 0 61 19 95
2017 MA-04 36 41 18 6 0 0 0 77 6 51
2017 MA-05 27 40 23 4 1 0 5 70 6 67
2017 MA-06 31 37 13 16 3 0 0 68 19 28
2017 MA-07 33 40 20 7 0 0 0 73 7 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 37 40 16 4 1 1 1 78 6 281
2019 MA-02 53 25 13 3 0 3 5 84 3 40
2019 MA-03 40 41 11 6 1 0 0 81 8 67
2019 MA-04 39 38 18 2 2 2 0 79 3 56
2019 MA-05 25 45 25 5 0 0 0 70 5 63
2019 MA-06 16 50 23 8 4 0 0 65 12 26
2018 MA 32 39 15 8 3 2 2 74 11 306
2018 MA-01 32 32 14 10 5 9 0 69 16 41
2018 MA-02 39 38 13 3 0 3 3 82 4 31
2018 MA-03 33 39 16 7 1 0 4 75 9 72
2018 MA-04 38 37 14 8 1 0 2 77 10 51
2018 MA-05 23 51 14 10 3 0 0 74 13 65
2017 MA 36 32 19 7 3 0 2 70 11 350
2017 MA-01 35 34 18 13 0 0 0 69 13 26
2017 MA-02 58 26 14 0 0 0 3 86 0 31
2017 MA-03 31 41 15 6 5 0 1 73 12 95
2017 MA-04 30 35 25 6 0 0 4 68 6 51
2017 MA-05 36 36 14 7 3 0 4 75 10 67
2017 MA-06 30 44 23 3 0 0 0 73 3 27
2017 MA-07 51 23 7 13 7 0 0 73 20 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 28 35 22 10 4 0 1 64 14 279
2019 MA-02 53 20 18 3 3 0 5 76 5 40
2019 MA-03 30 34 20 9 6 0 2 65 16 66
2019 MA-04 32 43 14 9 2 0 0 75 11 56
2019 MA-05 16 38 25 16 3 0 2 54 20 62
2019 MA-06 12 23 46 16 4 0 0 34 19 26
2018 MA 25 31 26 10 5 2 2 58 15 304
2018 MA-01 27 29 14 10 11 6 3 61 23 41
2018 MA-02 49 19 15 7 0 7 3 76 7 31
2018 MA-03 33 33 22 4 6 0 3 67 10 72
2018 MA-04 22 30 33 12 1 0 2 53 13 51
2018 MA-05 14 43 20 18 3 0 2 58 22 63
2017 MA 30 34 18 13 3 1 1 65 17 351
2017 MA-01 40 35 9 16 0 0 0 75 16 26
2017 MA-02 53 27 13 3 0 0 3 83 3 31
2017 MA-03 34 35 16 9 4 1 1 70 14 95
2017 MA-04 21 42 22 15 0 0 0 63 15 51
2017 MA-05 25 40 22 4 4 0 5 68 9 67
2017 MA-06 18 25 27 30 0 0 0 43 30 28
2017 MA-07 30 37 0 20 14 0 0 67 33 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 32 40 17 6 3 0 1 73 9 280
2019 MA-02 48 35 8 3 3 0 5 87 5 40
2019 MA-03 34 38 13 6 7 0 1 73 14 67
2019 MA-04 32 45 12 10 0 0 0 77 10 56
2019 MA-05 31 40 25 4 0 0 0 71 4 62
2019 MA-06 23 27 31 12 8 0 0 50 19 26
2018 MA 31 34 22 6 5 1 1 67 11 305
2018 MA-01 43 22 12 5 12 6 0 69 18 41
2018 MA-02 42 18 23 10 0 3 3 64 11 31
2018 MA-03 33 38 21 3 1 0 4 74 4 72
2018 MA-04 40 24 32 2 3 0 0 63 5 51
2018 MA-05 20 53 10 13 3 0 0 73 16 64
2017 MA 36 34 16 9 3 0 2 72 12 350
2017 MA-01 36 36 19 9 0 0 0 72 9 26
2017 MA-02 59 23 3 9 0 0 6 87 10 31
2017 MA-03 35 36 18 6 2 0 3 73 8 94
2017 MA-04 43 31 11 13 0 0 2 75 13 51
2017 MA-05 31 37 18 7 1 0 5 72 9 67
2017 MA-06 31 46 10 10 3 0 0 77 14 28
2017 MA-07 47 20 14 13 7 0 0 67 20 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 55 28 9 4 2 0 1 84 7 280
2019 MA-02 60 33 3 0 0 0 5 97 0 40
2019 MA-03 52 25 8 8 6 0 2 78 14 66
2019 MA-04 68 19 7 4 2 0 0 88 5 56
2019 MA-05 56 24 14 5 2 0 0 79 6 63
2019 MA-06 46 34 16 4 0 0 0 81 4 26

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 43 28 17 8 3 0 1 72 11 280
2019 MA-02 55 20 15 5 0 0 5 79 5 40
2019 MA-03 40 32 18 6 5 0 0 71 11 66
2019 MA-04 58 27 5 7 3 0 0 85 10 56
2019 MA-05 34 36 16 9 3 0 2 71 13 63
2019 MA-06 35 19 31 15 0 0 0 54 15 26
2018 MA 30 34 19 11 2 1 2 67 14 303
2018 MA-01 32 27 11 14 5 6 5 66 21 41
2018 MA-02 29 48 13 4 0 4 4 83 4 29
2018 MA-03 35 33 19 7 3 0 3 70 10 72
2018 MA-04 35 30 26 8 1 0 0 65 10 51
2018 MA-05 24 39 19 15 0 0 2 65 16 64
2017 MA 37 34 18 6 1 1 2 73 8 347
2017 MA-01 33 54 4 9 0 0 0 87 9 26
2017 MA-02 45 39 12 3 0 0 0 85 3 31
2017 MA-03 34 37 13 9 1 2 4 76 11 93
2017 MA-04 33 36 16 11 2 2 0 70 14 50
2017 MA-05 45 23 21 3 1 0 7 73 5 67
2017 MA-06 21 36 23 13 6 0 0 58 19 28
2017 MA-07 28 39 33 0 0 0 0 67 0 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 59 23 11 3 3 0 1 83 6 279
2019 MA-02 68 25 3 0 0 0 5 97 0 40
2019 MA-03 47 33 11 3 6 0 0 80 9 66
2019 MA-04 71 14 11 2 2 0 0 86 3 56
2019 MA-05 61 10 18 5 6 0 0 71 11 62
2019 MA-06 50 34 8 8 0 0 0 84 8 26
2018 MA 50 25 12 6 3 1 3 78 9 305
2018 MA-01 52 19 9 8 5 3 5 77 13 41
2018 MA-02 52 26 16 0 0 3 3 83 0 31
2018 MA-03 56 21 11 4 3 0 6 82 7 72
2018 MA-04 41 32 15 12 0 0 0 73 12 51
2018 MA-05 42 30 12 8 6 0 2 73 15 65
2017 MA 51 26 13 4 5 0 1 78 9 351
2017 MA-01 50 25 18 0 4 0 3 77 5 26
2017 MA-02 46 38 13 0 0 0 3 86 0 31
2017 MA-03 44 31 17 5 2 0 1 76 8 95
2017 MA-04 53 22 19 2 5 0 0 75 6 51
2017 MA-05 65 16 7 3 6 0 4 84 9 67
2017 MA-06 68 22 3 7 0 0 0 90 7 28
2017 MA-07 73 7 14 7 0 0 0 79 7 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 79 11 1 0 1 0 8 97 2 279
2019 MA-02 85 5 0 0 0 0 10 100 0 39
2019 MA-03 71 11 2 0 5 0 12 93 5 66
2019 MA-04 82 11 0 0 2 0 5 98 2 56
2019 MA-05 83 8 0 2 0 0 8 98 2 63
2019 MA-06 81 11 4 0 0 0 4 96 0 26
2018 MA 75 8 5 1 1 2 8 92 3 305
2018 MA-01 74 5 7 7 0 5 3 85 7 41
2018 MA-02 83 7 0 0 0 3 7 100 0 31
2018 MA-03 81 4 4 0 4 0 7 91 4 72
2018 MA-04 75 7 6 2 0 0 10 92 2 51
2018 MA-05 64 14 7 1 2 0 12 89 3 64

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 83 7 3 2 2 1 2 93 4 280
2019 MA-02 88 3 3 3 0 0 5 95 3 40
2019 MA-03 77 9 3 3 4 2 2 89 8 66
2019 MA-04 82 7 2 2 2 2 4 95 4 56
2019 MA-05 86 8 2 2 0 2 2 96 2 63
2019 MA-06 89 7 4 0 0 0 0 96 0 26
2018 MA 79 8 3 2 2 1 5 94 3 304
2018 MA-01 80 7 2 2 0 3 5 95 2 41
2018 MA-02 87 7 0 0 0 3 3 100 0 31
2018 MA-03 75 8 3 4 1 0 8 91 6 72
2018 MA-04 81 10 2 0 0 3 4 98 0 51
2018 MA-05 77 9 5 0 3 0 6 91 3 65
2017 MA 78 11 3 1 2 0 4 94 3 351
2017 MA-01 71 16 4 0 0 4 4 95 0 26
2017 MA-02 84 4 3 0 3 0 6 94 3 31
2017 MA-03 73 10 4 3 2 0 7 90 5 95
2017 MA-04 79 17 2 0 0 0 2 98 0 51
2017 MA-05 82 7 1 1 1 0 7 95 3 67
2017 MA-06 94 6 0 0 0 0 0 100 0 28
2017 MA-07 80 20 0 0 0 0 0 100 0 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 73 19 4 1 1 0 1 93 2 278
2019 MA-02 85 13 0 0 0 0 3 100 0 40
2019 MA-03 73 18 3 2 3 0 2 93 4 66
2019 MA-04 80 16 2 2 0 0 0 96 2 55
2019 MA-05 68 19 11 0 2 0 0 87 2 62
2019 MA-06 69 27 4 0 0 0 0 96 0 26
2018 MA 64 21 9 2 1 1 3 88 3 307
2018 MA-01 75 11 5 0 0 6 3 95 0 41
2018 MA-02 74 19 3 0 0 3 0 97 0 31
2018 MA-03 58 21 13 1 0 0 7 85 1 72
2018 MA-04 75 10 10 4 0 0 2 87 4 51
2018 MA-05 54 29 11 3 2 0 0 84 5 65
2017 MA 66 19 7 2 1 0 3 88 4 351
2017 MA-01 74 18 4 0 0 4 0 95 0 26
2017 MA-02 74 14 3 6 0 0 3 91 6 31
2017 MA-03 70 16 2 2 4 0 6 92 6 95
2017 MA-04 62 24 8 2 0 0 4 90 2 51
2017 MA-05 63 20 6 3 1 0 7 89 5 67
2017 MA-06 68 25 7 0 0 0 0 93 0 28
2017 MA-07 67 7 27 0 0 0 0 73 0 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 73 17 6 2 2 0 0 90 4 280
2019 MA-02 80 10 3 3 3 0 3 92 5 40
2019 MA-03 69 19 8 3 2 0 0 88 5 66
2019 MA-04 79 14 2 2 4 0 0 93 5 56
2019 MA-05 73 16 6 2 3 0 0 89 5 63
2019 MA-06 69 16 12 4 0 0 0 84 4 26
2018 MA 66 15 9 3 4 1 2 84 7 305
2018 MA-01 69 12 7 0 2 6 3 90 3 39
2018 MA-02 77 10 3 3 3 3 0 90 7 31
2018 MA-03 58 18 11 4 1 0 7 82 6 72
2018 MA-04 77 12 9 0 1 0 0 90 1 51
2018 MA-05 63 16 12 3 7 0 0 78 10 65
2017 MA 67 16 7 2 3 0 4 87 6 350
2017 MA-01 72 9 9 5 0 5 0 86 5 25
2017 MA-02 80 8 3 0 6 0 3 91 6 31
2017 MA-03 68 15 3 2 5 0 7 89 8 95
2017 MA-04 72 19 4 0 0 0 6 96 0 51
2017 MA-05 72 11 3 6 1 0 7 89 8 67
2017 MA-06 66 27 7 0 0 0 0 93 0 28
2017 MA-07 64 29 7 0 0 0 0 93 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 64 12 6 3 2 0 14 88 5 279
2019 MA-02 80 3 0 0 0 0 18 100 0 40
2019 MA-03 64 3 2 0 1 0 30 96 2 66
2019 MA-04 68 9 8 2 0 0 14 89 2 56
2019 MA-05 56 22 11 6 2 0 3 81 8 63
2019 MA-06 46 16 16 8 11 0 4 64 20 26
2018 MA 56 12 4 2 1 1 24 91 4 304
2018 MA-01 50 2 0 0 0 6 42 100 0 40
2018 MA-02 62 3 0 0 0 3 32 100 0 31
2018 MA-03 53 4 3 0 0 0 40 95 0 71
2018 MA-04 58 4 4 2 0 0 31 91 3 50
2018 MA-05 55 28 6 6 2 1 2 85 9 65
2017 MA 57 13 4 2 1 0 23 91 3 350
2017 MA-01 56 9 0 0 0 0 36 100 0 26
2017 MA-02 75 0 0 3 0 0 22 96 4 30
2017 MA-03 55 3 1 3 0 0 37 93 5 95
2017 MA-04 58 13 4 2 0 0 23 93 2 51
2017 MA-05 55 23 9 1 1 0 11 87 3 67
2017 MA-06 52 30 3 3 6 0 6 86 10 28
2017 MA-07 67 7 27 0 0 0 0 73 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 79 13 2 0 1 0 6 98 1 280
2019 MA-02 90 5 0 0 0 0 5 100 0 40
2019 MA-03 72 12 2 0 1 0 12 96 1 66
2019 MA-04 81 12 0 0 0 0 7 100 0 56
2019 MA-05 76 14 5 0 2 0 3 94 2 63
2019 MA-06 84 16 0 0 0 0 0 100 0 26
2018 MA 70 15 4 1 1 1 8 94 2 306
2018 MA-01 62 16 5 2 5 6 5 87 8 41
2018 MA-02 87 6 0 0 0 3 3 100 0 31
2018 MA-03 63 11 7 1 0 0 18 90 2 71
2018 MA-04 82 14 2 0 0 0 2 98 0 51
2018 MA-05 68 22 2 0 0 0 8 97 0 65
2017 MA 68 18 4 2 0 0 9 94 2 346
2017 MA-01 59 32 9 0 0 0 0 91 0 25
2017 MA-02 76 11 0 3 0 0 10 96 4 30
2017 MA-03 68 13 1 1 0 0 17 97 1 95
2017 MA-04 66 21 0 0 3 0 10 97 3 50
2017 MA-05 69 17 7 0 0 0 7 92 0 67
2017 MA-06 68 18 7 0 0 0 6 92 0 27
2017 MA-07 93 7 0 0 0 0 0 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 84 9 3 0 1 1 2 95 2 279
2019 MA-02 90 5 0 0 0 0 5 100 0 39
2019 MA-03 75 10 9 1 2 0 3 88 3 66
2019 MA-04 81 10 4 0 2 2 2 95 2 56
2019 MA-05 93 7 0 0 0 0 0 100 0 63
2019 MA-06 88 12 0 0 0 0 0 100 0 26
2018 MA 76 12 4 3 1 1 3 92 4 307
2018 MA-01 53 20 7 8 8 3 2 76 17 41
2018 MA-02 84 6 3 0 0 3 3 96 0 31
2018 MA-03 73 8 8 2 1 0 7 87 4 72
2018 MA-04 73 20 1 0 1 0 4 97 2 51
2018 MA-05 89 9 0 2 0 0 0 98 2 65
2017 MA 75 16 2 1 1 1 5 96 2 349
2017 MA-01 69 19 7 0 0 4 0 92 0 26
2017 MA-02 83 10 3 3 0 0 0 94 3 31
2017 MA-03 72 16 2 0 1 0 9 97 1 95
2017 MA-04 72 21 0 0 0 2 6 100 0 51
2017 MA-05 81 9 0 3 0 0 8 97 3 67
2017 MA-06 76 11 3 0 0 0 10 96 0 26
2017 MA-07 100 0 0 0 0 0 0 100 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 56 27 10 4 2 0 1 84 6 277
2019 MA-02 55 30 10 3 0 0 3 87 3 40
2019 MA-03 49 27 14 6 5 0 0 76 10 66
2019 MA-04 57 29 5 6 2 0 2 87 7 55
2019 MA-05 58 24 15 2 2 0 0 82 3 62
2019 MA-06 69 19 8 4 0 0 0 88 4 26
2018 MA 50 30 10 4 1 1 3 83 6 306
2018 MA-01 47 26 11 2 2 8 3 82 5 41
2018 MA-02 55 26 10 6 0 3 0 84 6 31
2018 MA-03 46 25 14 8 1 0 6 75 10 72
2018 MA-04 46 35 11 6 0 0 2 83 6 51
2018 MA-05 50 40 8 0 2 0 0 90 2 65
2017 MA 50 31 13 3 1 0 3 83 4 350
2017 MA-01 34 46 16 0 0 0 4 83 0 26
2017 MA-02 62 19 12 6 0 0 0 82 6 31
2017 MA-03 44 26 18 5 5 0 3 72 10 95
2017 MA-04 42 42 16 0 0 0 0 84 0 50
2017 MA-05 59 24 7 3 0 0 7 89 3 67
2017 MA-06 55 36 3 3 0 3 0 93 3 28
2017 MA-07 71 22 7 0 0 0 0 93 0 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 20 37 31 9 2 0 1 57 12 281
2019 MA-02 25 40 25 8 0 0 3 67 8 40
2019 MA-03 19 38 28 9 5 0 1 58 14 68
2019 MA-04 25 41 25 5 4 0 0 66 9 56
2019 MA-05 20 28 40 13 0 0 0 48 13 63
2019 MA-06 8 27 58 4 4 0 0 34 8 26
2018 MA 23 34 30 9 3 1 0 58 12 305
2018 MA-01 23 29 31 5 7 6 0 55 12 41
2018 MA-02 28 43 26 3 0 0 0 71 3 30
2018 MA-03 26 39 20 11 3 0 0 66 14 72
2018 MA-04 36 33 24 8 0 0 0 68 8 51
2018 MA-05 14 29 47 8 3 0 0 43 10 64
2017 MA 17 41 32 7 3 0 1 59 9 350
2017 MA-01 17 36 38 4 4 0 0 53 9 26
2017 MA-02 31 45 25 0 0 0 0 75 0 31
2017 MA-03 12 51 23 10 2 0 2 64 13 94
2017 MA-04 17 48 31 4 0 0 0 65 4 51
2017 MA-05 15 27 44 9 1 0 4 44 10 67
2017 MA-06 15 40 26 10 10 0 0 55 19 28
2017 MA-07 9 44 40 7 0 0 0 53 7 11

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 3 16 35 31 15 0 1 46 19 275
2019 MA-02 0 10 33 43 13 0 3 56 10 40
2019 MA-03 3 19 31 27 19 0 2 47 22 65
2019 MA-04 5 11 30 38 14 0 2 53 16 56
2019 MA-05 2 19 49 21 9 0 0 31 20 63
2019 MA-06 4 26 35 22 13 0 0 34 30 23
2018 MA 5 13 35 32 14 0 0 47 18 305
2018 MA-01 5 29 27 23 13 3 0 37 35 40
2018 MA-02 0 13 26 35 23 0 3 60 14 31
2018 MA-03 7 7 36 35 15 0 0 50 14 72
2018 MA-04 3 16 38 25 18 0 0 43 19 50
2018 MA-05 6 9 42 35 8 0 0 43 15 65
2017 MA 4 11 35 29 19 0 1 49 16 348
2017 MA-01 4 9 35 21 31 0 0 52 13 26
2017 MA-02 6 0 38 31 24 0 0 56 6 31
2017 MA-03 4 17 34 26 19 0 0 45 21 95
2017 MA-04 2 13 24 39 21 0 2 61 15 51
2017 MA-05 0 11 43 27 15 0 4 44 12 67
2017 MA-06 6 20 29 24 21 0 0 45 26 28

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 36 46 10 4 2 2 0 83 6 280
2019 MA-02 48 38 8 3 3 3 0 87 5 40
2019 MA-03 31 46 11 8 3 0 0 77 12 67
2019 MA-04 32 41 15 2 0 9 0 81 2 56
2019 MA-05 41 45 9 3 2 0 0 86 5 63
2019 MA-06 27 57 12 4 0 0 0 84 4 26
2018 MA 33 50 12 2 2 1 0 84 4 306
2018 MA-01 39 31 12 5 7 6 0 75 12 40
2018 MA-02 49 37 11 0 0 3 0 89 0 31
2018 MA-03 32 53 11 2 1 0 0 85 4 72
2018 MA-04 33 50 14 3 0 0 0 83 3 51
2018 MA-05 26 63 7 3 1 0 0 89 4 65
2017 MA 22 50 12 7 4 5 0 76 12 349
2017 MA-01 30 34 18 4 4 9 0 71 10 26
2017 MA-02 25 33 9 19 3 10 0 64 25 31
2017 MA-03 13 56 17 4 5 4 0 72 10 95
2017 MA-04 21 68 2 5 2 2 0 91 7 51
2017 MA-05 34 48 10 4 1 3 0 84 6 67
2017 MA-06 29 48 11 0 0 13 0 88 0 27
2017 MA-07 26 66 8 0 0 0 0 92 0 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 34 44 13 5 3 1 0 79 8 281
2019 MA-02 48 45 8 0 0 0 0 93 0 40
2019 MA-03 23 45 15 9 6 1 0 69 15 68
2019 MA-04 41 41 9 4 2 4 0 86 6 56
2019 MA-05 40 38 16 4 3 0 0 78 7 63
2019 MA-06 16 56 20 8 0 0 0 72 8 25
2018 MA 33 48 10 6 3 1 0 82 9 306
2018 MA-01 44 24 10 9 7 6 0 72 17 40
2018 MA-02 48 42 7 3 0 0 0 90 3 31
2018 MA-03 29 52 10 4 4 1 0 82 8 72
2018 MA-04 32 51 10 7 0 0 0 83 7 51
2018 MA-05 26 61 9 3 1 0 0 87 4 65
2017 MA 27 42 14 10 4 2 0 71 15 351
2017 MA-01 37 29 22 4 4 3 0 68 9 26
2017 MA-02 41 38 12 4 0 4 0 83 5 31
2017 MA-03 27 43 11 11 4 4 0 73 15 95
2017 MA-04 29 44 13 12 0 2 0 74 12 51
2017 MA-05 25 61 12 1 0 0 0 86 1 67
2017 MA-06 31 29 13 24 3 0 0 60 27 28
2017 MA-07 31 55 14 0 0 0 0 86 0 11
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 9 91 281
2019 MA-02 3 98 40
2019 MA-03 14 86 68
2019 MA-04 9 91 56
2019 MA-05 5 95 63
2019 MA-06 4 96 26
2017 MA 10 90 351
2017 MA-01 25 75 26
2017 MA-03 7 93 95
2017 MA-04 12 88 51
2017 MA-07 0 100 11
2014 MA 11 89 373
2014 MA-01 28 72 22
2014 MA-03 12 88 113
2014 MA-04 15 85 58
2014 MA-05 0 100 74
2014 MA-07 0 100 12

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 89 11 26
2019 MA-03 71 29 10
2017 MA 71 29 33
2014 MA 78 22 36
2014 MA-03 76 24 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 42 32 5 15 5 0 0 74 21 19
2017 MA 40 36 8 10 7 0 0 75 17 24
2014 MA 59 23 0 7 11 0 0 82 18 28
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 44 43 8 1 2 2 0 45 55 278
2019 MA-02 65 20 8 3 0 3 3 68 32 40
2019 MA-03 43 42 9 0 3 3 0 45 55 68
2019 MA-04 41 51 6 0 2 0 0 41 59 56
2019 MA-05 38 52 7 2 0 2 0 39 61 62
2019 MA-06 35 54 11 0 0 0 0 35 65 26
2018 MA 43 33 11 5 3 4 0 45 55 307
2018 MA-01 22 14 29 12 14 9 0 25 75 41
2018 MA-02 67 9 3 5 3 13 0 77 23 31
2018 MA-03 50 35 7 2 1 4 0 52 48 72
2018 MA-04 38 42 12 5 3 0 0 38 62 51
2018 MA-05 45 42 8 2 1 2 0 46 54 65
2017 MA 40 29 11 5 7 6 0 43 57 351
2017 MA-01 27 36 4 12 13 7 0 30 70 26
2017 MA-02 52 29 7 6 3 3 0 53 47 31
2017 MA-03 46 29 10 2 3 9 0 51 49 95
2017 MA-04 40 32 6 6 4 11 0 45 55 51
2017 MA-05 41 34 10 7 4 4 0 43 57 67
2017 MA-06 59 27 11 0 0 3 0 60 40 28
2017 MA-07 33 31 23 0 13 0 0 33 67 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 31 69 146
2019 MA-02 67 33 12
2019 MA-03 30 70 37
2019 MA-04 21 79 33
2019 MA-05 32 68 37
2019 MA-06 20 80 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 MA 78 22 147
2019 MA-02 75 25 12
2019 MA-03 81 19 37
2019 MA-04 79 21 32
2019 MA-05 83 17 36
2019 MA-06 71 29 17
2018 MA 61 39 165
2018 MA-01 10 90 30
2018 MA-03 83 17 33
2018 MA-04 74 26 32
2018 MA-05 79 21 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 31 27 20 6 4 2 10 66 12 145
2019 MA-02 17 67 17 0 0 0 0 83 0 12
2019 MA-03 33 28 19 3 9 6 3 67 12 36
2019 MA-04 33 26 26 7 3 0 6 62 10 31
2019 MA-05 34 16 17 8 3 3 19 64 14 36
2019 MA-06 24 35 17 6 6 0 12 67 14 17
2018 MA 23 27 15 11 13 1 9 56 27 166
2018 MA-01 10 27 3 23 33 0 3 39 58 30
2018 MA-03 21 29 18 11 8 0 12 57 22 33
2018 MA-04 32 26 12 3 11 3 13 69 17 32
2018 MA-05 20 34 22 8 8 0 9 59 17 35
2017 MA 14 26 16 15 13 4 11 48 33 176
2017 MA-01 10 36 20 7 20 7 0 49 29 16
2017 MA-02 14 23 7 20 16 7 14 46 46 14
2017 MA-03 12 25 14 21 7 5 16 47 36 42
2017 MA-04 8 27 19 9 17 4 16 44 33 24
2017 MA-05 20 24 13 13 7 5 18 57 26 35
2017 MA-06 30 24 0 29 0 0 17 66 34 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 18 16 12 11 5 5 33 54 26 144
2019 MA-02 17 17 17 17 0 0 33 50 25 12
2019 MA-03 23 20 9 6 12 6 26 62 26 35
2019 MA-04 16 16 16 10 3 7 32 53 21 31
2019 MA-05 15 14 3 16 3 3 46 56 38 36
2019 MA-06 12 17 29 6 0 12 24 45 9 17
2018 MA 10 16 14 10 18 3 29 39 41 166
2018 MA-01 0 10 7 20 51 0 13 11 81 30
2018 MA-03 9 26 15 5 8 0 36 55 21 33
2018 MA-04 19 13 6 9 14 10 29 52 37 32
2018 MA-05 9 11 20 11 8 3 39 34 32 35
2017 MA 8 11 14 15 20 7 24 28 52 176
2017 MA-01 5 23 7 7 40 7 12 34 58 16
2017 MA-02 7 16 7 14 16 14 27 39 50 14
2017 MA-03 7 7 9 16 19 9 32 24 60 42
2017 MA-04 0 12 8 17 21 12 31 21 66 24
2017 MA-05 8 3 20 13 7 10 40 21 39 35
2017 MA-06 14 17 8 20 16 0 25 41 48 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 MA 61 17 6 2 2 1 10 88 5 273
2019 MA-02 74 13 0 0 0 0 13 100 0 39
2019 MA-03 53 19 9 0 5 1 13 84 5 67
2019 MA-04 65 19 5 4 0 0 7 90 5 54
2019 MA-05 62 16 8 2 0 0 12 89 2 60
2019 MA-06 72 12 3 4 0 4 4 92 4 25
2018 MA 64 11 6 3 3 2 11 86 7 305
2018 MA-01 51 9 2 5 10 6 17 78 19 41
2018 MA-02 72 6 0 3 3 7 10 93 7 31
2018 MA-03 58 12 12 1 1 1 14 82 3 72
2018 MA-04 71 12 4 7 0 0 6 89 8 50
2018 MA-05 68 10 9 2 1 0 9 86 4 64
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