2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - LC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	34	52	4	9	1	86	11	204
2019	LC-01	26	53	6	12	3	79	15	62
2019	LC-02	36	51	3	9	1	88	10	82
2017	LC	32	51	2	10	4	84	14	204
2017	LC-01	22	58	2	16	3	79	19	56
2017	LC-02	38	43	2	9	7	81	16	88
2017	LC-03	36	57	2	5	0	94	5	46
2014	LC	32	53	3	11	1	85	12	249
2014	LC-01	32	52	4	11	1	84	12	77
2014	LC-02	33	51	3	13	1	83	14	107
2014	LC-03	40	51	2	6	0	91	6	46

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	18	8	8	4	2	80	11	204
2019	LC-01	53	16	13	11	3	3	71	15	62
2019	LC-02	58	20	6	7	5	3	81	13	82
2017	LC	58	20	8	10	4	0	78	15	204
2017	LC-01	47	19	12	12	10	0	66	22	56
2017	LC-02	58	19	6	14	3	0	77	17	88
2017	LC-03	76	17	2	2	2	0	94	4	46
2014	LC	60	23	4	8	5	1	83	13	249
2014	LC-01	61	22	3	13	1	0	82	14	77
2014	LC-02	62	22	5	4	7	1	85	11	107
2014	LC-03	65	22	2	7	4	0	87	11	46

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	62	27	4	5	2	0	89	7	203
2019	LC-01	51	33	7	5	5	0	84	10	62
2019	LC-02	69	21	3	6	1	0	90	7	81
2017	LC	61	33	2	2	1	1	94	3	204
2017	LC-01	52	40	5	2	2	0	92	3	56
2017	LC-02	61	31	2	3	1	1	93	5	88
2017	LC-03	70	28	0	2	0	0	98	2	46
2014	LC	53	33	6	6	1	0	87	7	249
2014	LC-01	52	34	8	6	0	0	86	6	77
2014	LC-02	53	31	6	7	3	0	84	10	107
2014	LC-03	56	36	4	4	0	0	92	4	46

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	45	4	4	1	0	0	92	4	202
2019	LC-01	47	40	5	5	3	0	0	87	8	62
2019	LC-02	46	50	0	4	0	0	0	96	4	82
2018	LC	42	46	5	6	0	0	0	89	6	187
2018	LC-01	34	48	7	11	0	0	0	82	11	54
2018	LC-02	44	50	1	4	0	0	0	95	4	72
2017	LC	47	40	6	5	1	1	1	87	6	204
2017	LC-01	30	45	12	13	0	0	0	76	13	56
2017	LC-02	51	36	6	3	1	1	1	89	5	88
2017	LC-03	62	33	2	0	2	0	0	95	2	46
2014	LC	36	51	5	7	2	0	0	86	9	249
2014	LC-01	31	59	4	6	1	0	0	89	7	77
2014	LC-02	37	47	5	7	4	0	0	84	11	107
2014	LC-03	44	42	4	10	0	0	0	86	10	46

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	62	31	3	3	1	0	93	4	202
2019	LC-01	44	45	5	3	3	0	89	6	62
2019	LC-02	76	20	1	3	0	0	96	3	80
2017	LC	57	36	3	3	1	1	93	4	204
2017	LC-01	43	51	5	2	0	0	93	2	56
2017	LC-02	59	32	2	3	2	1	92	6	88
2017	LC-03	74	22	1	2	0	0	96	2	46
2014	LC	55	35	4	5	1	0	90	6	248
2014	LC-01	47	42	3	5	1	1	90	6	76
2014	LC-02	58	27	6	7	2	0	85	9	107
2014	LC-03	65	31	5	0	0	0	95	0	46

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	41	34	8	12	5	0	75	17	204
2019	LC-01	47	35	10	3	5	0	82	8	62
2019	LC-02	49	26	11	9	5	0	75	14	82
2018	LC	34	41	8	13	3	1	75	17	186
2018	LC-01	35	44	8	13	0	0	79	13	54
2018	LC-02	39	41	8	7	3	1	82	10	72
2017	LC	37	34	15	10	4	1	71	14	203
2017	LC-01	44	32	15	5	3	0	77	8	55
2017	LC-02	36	32	14	13	5	1	68	18	88
2017	LC-03	36	38	14	7	6	0	74	12	46
2014	LC	35	31	11	14	9	0	66	23	249
2014	LC-01	38	32	14	13	4	0	70	16	77
2014	LC-02	36	36	11	7	9	0	73	16	107
2014	LC-03	26	25	6	27	16	0	51	43	46

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	59	33	5	1	2	92	3	203
2019	LC-01	49	40	8	3	0	88	3	61
2019	LC-02	64	30	1	0	4	95	4	82
2018	LC	52	39	5	3	1	91	4	185
2018	LC-01	36	51	6	6	2	87	7	53
2018	LC-02	64	32	3	1	0	96	1	71
2017	LC	50	40	4	5	1	89	6	204
2017	LC-01	28	52	12	5	3	79	8	56
2017	LC-02	56	37	0	6	1	93	7	88
2017	LC-03	62	33	3	2	0	94	2	46
2014	LC	40	46	8	4	3	85	7	248
2014	LC-01	37	42	13	5	2	79	8	77
2014	LC-02	42	43	8	4	3	85	7	106
2014	LC-03	41	52	2	2	2	93	5	46

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	37	41	7	11	4	0	0	77	15	204
2019	LC-01	35	38	10	15	3	0	0	72	18	62
2019	LC-02	43	38	7	6	5	1	0	82	11	82
2018	LC	34	39	8	15	5	0	0	73	20	187
2018	LC-01	26	45	4	18	8	0	0	71	25	53
2018	LC-02	38	36	9	15	1	0	0	74	16	73
2017	LC	33	39	14	8	6	0	1	72	14	204
2017	LC-01	18	49	17	8	8	0	0	67	17	56
2017	LC-02	37	33	15	8	6	0	1	71	14	88
2017	LC-03	40	37	13	8	1	0	0	78	10	46
2014	LC	26	39	11	16	8	0	0	65	24	249
2014	LC-01	19	46	13	19	4	0	0	65	23	77
2014	LC-02	31	40	8	10	12	0	0	71	21	107
2014	LC-03	32	31	15	13	9	0	0	63	22	46

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	36	48	7	7	2	0	84	9	204
2019	LC-01	32	47	8	8	5	0	79	13	62
2019	LC-02	40	48	5	6	1	0	87	8	82
2018	LC	33	51	9	5	2	1	85	7	188
2018	LC-01	15	59	13	5	7	0	74	13	54
2018	LC-02	39	48	7	5	0	1	88	6	73
2017	LC	36	46	9	6	3	0	82	9	204
2017	LC-01	18	61	16	2	3	0	79	5	56
2017	LC-02	42	41	5	9	4	0	82	12	88
2017	LC-03	49	33	10	8	0	0	82	8	46

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	33	4	1	1	93	2	203
2019	LC-01	45	44	7	2	3	89	5	62
2019	LC-02	69	25	4	1	1	94	3	81
2018	LC	62	31	3	4	0	93	4	188
2018	LC-01	44	44	4	9	0	87	9	55
2018	LC-02	69	27	3	1	0	96	1	73
2017	LC	60	28	8	4	1	88	5	203
2017	LC-01	39	40	17	4	0	79	4	56
2017	LC-02	68	23	5	4	1	91	5	87
2017	LC-03	73	22	2	2	0	96	2	46
2014	LC	47	35	11	5	2	82	7	249
2014	LC-01	42	33	15	9	1	74	10	77
2014	LC-02	51	34	11	1	3	85	4	107
2014	LC-03	55	36	4	5	0	91	5	46

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	51	33	6	6	5	0	84	11	204
2019	LC-01	46	33	8	8	5	0	79	13	62
2019	LC-02	58	27	4	6	5	0	85	11	82
2018	LC	48	36	9	3	3	0	84	6	188
2018	LC-01	33	42	13	4	7	0	76	11	55
2018	LC-02	59	32	7	1	0	0	92	1	73
2017	LC	43	36	9	7	4	1	80	11	203
2017	LC-01	22	55	14	8	2	0	76	10	55
2017	LC-02	48	31	7	7	6	1	80	13	88
2017	LC-03	59	28	7	5	1	0	87	6	46

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	71	26	2	1	97	1	201
2019	LC-01	59	36	3	1	95	1	61
2019	LC-02	75	22	3	0	97	0	80
2018	LC	65	30	3	2	96	2	184
2018	LC-01	56	36	6	2	92	2	55
2018	LC-02	70	25	1	3	96	3	70
2017	LC	66	30	3	1	95	1	203
2017	LC-01	41	51	6	2	93	2	56
2017	LC-02	74	22	3	1	96	1	87
2017	LC-03	75	20	2	2	96	2	46
2014	LC	60	32	6	2	93	2	249
2014	LC-01	51	40	6	2	91	2	77
2014	LC-02	62	29	7	2	91	2	107
2014	LC-03	76	19	5	0	95	0	46

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	50	36	4	7	3	86	10	201
2019	LC-01	37	45	3	8	6	82	15	61
2019	LC-02	61	25	3	8	3	86	11	81
2018	LC	45	42	5	5	3	87	8	188
2018	LC-01	26	53	7	9	5	79	14	55
2018	LC-02	53	39	2	4	1	92	6	73
2017	LC	48	38	6	5	2	86	8	201
2017	LC-01	29	55	8	8	0	83	8	56
2017	LC-02	50	35	5	6	5	84	11	85
2017	LC-03	68	28	4	0	0	96	0	46
2014	LC	30	44	8	14	4	74	18	249
2014	LC-01	23	53	9	13	2	76	15	77
2014	LC-02	31	38	7	17	8	69	24	107
2014	LC-03	45	44	6	5	0	89	5	46

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	31	8	5	3	0	85	8	204
2019	LC-01	41	40	6	10	3	0	81	13	62
2019	LC-02	61	25	7	4	3	0	86	6	82
2018	LC	43	41	10	3	2	1	84	6	187
2018	LC-01	34	53	5	4	5	0	86	8	55
2018	LC-02	51	30	12	4	1	1	82	6	73
2017	LC	46	35	12	6	1	0	81	7	203
2017	LC-01	35	37	20	8	0	0	72	8	56
2017	LC-02	45	37	9	7	2	0	82	9	87
2017	LC-03	60	27	9	5	0	0	87	5	46
2014	LC	32	40	14	7	6	0	73	13	249
2014	LC-01	29	47	9	10	5	0	76	15	77
2014	LC-02	33	32	21	5	8	0	66	13	107
2014	LC-03	38	47	8	0	8	0	84	8	46

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	42	40	8	7	1	0	83	9	199
2019	LC-01	36	41	11	9	4	0	77	12	58
2019	LC-02	50	36	8	6	0	0	86	6	81
2018	LC	40	41	10	8	2	0	81	9	186
2018	LC-01	27	51	11	10	2	0	77	12	54
2018	LC-02	45	41	7	5	1	0	86	7	73
2017	LC	42	40	10	5	2	1	83	7	203
2017	LC-01	26	52	15	5	2	0	79	7	56
2017	LC-02	48	37	5	8	1	1	86	10	87
2017	LC-03	54	35	6	2	4	0	88	6	46
2014	LC	31	44	10	10	4	0	75	15	249
2014	LC-01	29	48	10	8	5	0	77	13	77
2014	LC-02	30	44	11	11	5	0	74	15	107
2014	LC-03	40	45	6	8	0	0	85	8	46

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	34	4	2	1	0	94	3	204
2019	LC-01	50	42	3	3	2	0	92	5	62
2019	LC-02	63	32	4	1	0	0	95	1	82
2018	LC	56	36	4	3	1	0	92	4	186
2018	LC-01	40	45	7	4	4	0	86	7	55
2018	LC-02	66	31	0	3	0	0	97	3	71
2017	LC	56	34	5	4	1	0	90	5	202
2017	LC-01	41	43	9	7	0	0	84	7	56
2017	LC-02	59	34	2	3	1	0	93	5	87
2017	LC-03	66	26	4	4	0	0	92	4	46
2014	LC	45	40	8	4	3	0	85	7	249
2014	LC-01	40	41	9	5	3	1	82	8	77
2014	LC-02	50	33	8	5	4	0	83	9	107
2014	LC-03	46	43	8	0	2	0	89	2	46

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	11	23	19	26	21	0	33	47	202
2019	LC-01	17	30	20	15	18	0	47	33	61
2019	LC-02	10	16	19	32	23	0	26	55	81
2018	LC	13	18	23	28	18	0	31	46	187
2018	LC-01	17	25	18	24	16	0	41	41	54
2018	LC-02	15	14	24	31	16	0	29	47	73
2017	LC	15	27	18	26	14	0	42	40	203
2017	LC-01	16	39	17	14	13	2	56	27	55
2017	LC-02	20	26	13	31	11	0	45	41	88
2017	LC-03	7	19	27	22	25	0	27	46	46
2014	LC	11	28	18	23	19	1	39	42	249
2014	LC-01	15	30	21	21	11	1	46	33	77
2014	LC-02	9	33	20	25	13	1	42	38	107
2014	LC-03	10	16	12	15	46	2	26	62	46

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	26	40	18	6	1	24	35	202
2019	LC-01	10	25	44	14	6	2	20	35	62
2019	LC-02	8	29	34	20	8	1	28	38	80
2018	LC	8	21	45	17	7	2	24	30	188
2018	LC-01	11	18	54	11	2	4	14	30	55
2018	LC-02	7	24	42	20	7	0	27	31	73
2017	LC	8	23	42	16	10	1	26	32	204
2017	LC-01	12	28	41	9	9	0	18	40	56
2017	LC-02	7	23	42	18	7	2	26	30	88
2017	LC-03	8	16	38	19	19	0	38	24	46
2014	LC	11	28	41	13	7	0	20	39	249
2014	LC-01	10	27	44	10	7	1	17	38	77
2014	LC-02	11	27	43	14	4	0	19	39	107
2014	LC-03	9	28	35	17	11	0	28	36	46

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	4	15	34	30	17	0	1	47	19	202
2019	LC-01	3	12	37	35	11	0	2	47	15	62
2019	LC-02	5	17	32	24	21	0	0	46	22	80
2018	LC	4	12	35	27	20	1	1	48	17	189
2018	LC-01	5	16	35	27	10	4	2	39	23	55
2018	LC-02	5	11	37	28	19	0	0	46	16	73
2017	LC	7	11	33	27	17	1	4	47	18	204
2017	LC-01	7	19	33	21	12	2	6	36	28	56
2017	LC-02	9	8	31	32	15	1	2	49	18	88
2017	LC-03	1	8	36	24	29	0	1	54	10	46
2014	LC	9	16	33	25	13	1	3	40	26	249
2014	LC-01	11	19	35	18	9	0	8	29	33	77
2014	LC-02	11	14	35	28	11	1	1	40	25	107
2014	LC-03	4	11	32	34	17	0	2	52	16	46

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	21	43	17	8	0	1	25	31	200
2019	LC-01	10	25	44	14	6	0	2	20	35	62
2019	LC-02	12	16	40	24	6	1	0	31	29	79
2018	LC	11	22	38	18	10	0	2	28	33	188
2018	LC-01	7	26	44	15	6	0	2	22	34	54
2018	LC-02	15	25	31	21	8	0	0	29	40	73
2017	LC	10	21	37	21	10	0	2	31	31	202
2017	LC-01	8	24	38	25	4	0	2	29	32	56
2017	LC-02	13	22	37	14	12	0	2	26	35	88
2017	LC-03	4	15	38	32	12	0	0	44	19	45
2014	LC	22	24	29	16	8	0	2	24	46	249
2014	LC-01	24	24	24	18	7	0	4	25	49	77
2014	LC-02	21	23	36	14	7	0	0	20	43	107
2014	LC-03	26	24	24	14	12	0	0	26	50	46

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	9	31	41	16	3	1	18	40	203
2019	LC-01	8	29	45	13	3	2	16	38	62
2019	LC-02	11	29	42	16	2	0	18	40	81
2018	LC	13	22	43	13	8	2	21	35	188
2018	LC-01	12	20	45	13	7	2	21	33	55
2018	LC-02	13	25	48	10	5	0	15	38	72
2017	LC	9	27	39	17	8	1	25	36	201
2017	LC-01	12	28	48	9	4	0	13	39	56
2017	LC-02	11	24	38	15	10	1	26	35	86
2017	LC-03	4	25	29	35	8	0	42	29	45
2014	LC	14	30	37	13	4	2	18	44	248
2014	LC-01	11	29	38	9	7	6	17	43	77
2014	LC-02	14	26	41	18	1	0	19	39	106
2014	LC-03	16	36	26	11	10	0	22	52	46

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	18	30	33	11	6	1	1	17	49	201
2019	LC-01	19	30	36	9	4	0	2	14	49	61
2019	LC-02	21	33	29	12	5	1	0	17	54	80
2018	LC	21	31	27	11	8	1	1	20	53	188
2018	LC-01	33	26	25	7	1	2	5	9	63	55
2018	LC-02	17	31	32	14	5	1	0	19	49	72
2017	LC	17	32	30	15	5	0	0	20	50	203
2017	LC-01	29	32	25	11	2	0	2	13	62	56
2017	LC-02	13	37	30	14	6	0	0	21	50	87
2017	LC-03	12	20	39	24	6	0	0	30	31	46
2014	LC	28	32	27	8	5	0	0	14	60	249
2014	LC-01	29	28	34	7	2	0	0	10	57	77
2014	LC-02	26	34	24	10	6	0	0	16	60	107
2014	LC-03	24	41	23	6	6	0	0	12	65	46

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	8	23	33	27	8	0	1	35	31	201
2019	LC-01	8	30	34	21	5	0	2	26	39	61
2019	LC-02	9	17	35	31	7	1	0	38	27	80
2018	LC	11	24	33	19	9	1	3	30	36	189
2018	LC-01	18	33	31	14	0	0	5	14	53	55
2018	LC-02	9	19	37	22	8	1	3	32	29	73
2017	LC	7	19	33	26	13	0	2	39	27	203
2017	LC-01	8	34	28	20	10	0	0	30	41	55
2017	LC-02	6	14	35	25	14	0	5	41	22	88
2017	LC-03	3	11	37	32	16	0	0	48	14	46
2014	LC	6	11	34	33	12	0	3	47	18	248
2014	LC-01	6	16	40	25	8	0	5	35	23	76
2014	LC-02	5	10	28	40	15	0	2	56	15	107
2014	LC-03	8	8	42	34	8	0	0	42	16	46

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	12	30	32	19	6	0	1	25	43	203
2019	LC-01	13	34	27	21	3	0	2	25	48	62
2019	LC-02	11	33	30	19	6	0	0	26	44	81
2018	LC	15	27	34	12	9	0	3	21	43	186
2018	LC-01	16	30	38	10	2	0	4	12	48	55
2018	LC-02	20	23	30	17	9	0	1	26	43	73
2017	LC	15	26	33	16	9	0	1	25	41	203
2017	LC-01	19	28	36	11	5	0	0	17	47	55
2017	LC-02	14	28	27	16	13	0	2	30	43	88
2017	LC-03	10	20	39	23	7	0	0	31	30	46
2014	LC	25	27	31	9	7	1	0	16	52	249
2014	LC-01	29	30	26	6	7	2	0	14	60	77
2014	LC-02	25	22	35	13	5	0	0	17	47	107
2014	LC-03	19	33	31	7	10	0	0	16	52	46

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	14	32	31	17	5	23	46	202
2019	LC-01	15	34	28	20	3	23	49	62
2019	LC-02	16	29	32	18	5	23	45	80

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	70	15	5	5	1	3	88	7	203
2019	LC-01	72	11	7	5	0	5	88	5	61
2019	LC-02	64	15	8	8	2	3	82	10	82
2017	LC	66	21	4	5	1	2	89	7	204
2017	LC-01	55	21	8	8	2	7	82	10	56
2017	LC-02	68	21	3	6	2	0	88	8	88
2017	LC-03	79	17	0	2	0	2	98	2	46
2014	LC	76	14	2	4	2	2	91	6	249
2014	LC-01	70	22	2	5	1	0	92	6	77
2014	LC-02	78	11	2	4	4	2	90	8	107
2014	LC-03	87	5	2	6	0	0	92	6	46

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	45	40	6	3	4	2	0	87	7	203
2019	LC-01	46	39	3	3	8	0	0	85	12	61
2019	LC-02	41	40	10	3	3	3	0	84	6	82
2018	LC	40	45	8	4	2	1	0	86	6	187
2018	LC-01	29	50	11	9	2	0	0	78	11	55
2018	LC-02	33	52	7	3	4	0	1	86	7	72
2017	LC	41	40	7	5	3	1	2	84	8	204
2017	LC-01	21	54	17	6	0	0	2	77	6	56
2017	LC-02	44	35	5	6	6	1	4	83	12	88
2017	LC-03	60	34	1	0	2	2	0	96	3	46
2014	LC	43	38	10	3	2	2	0	84	5	249
2014	LC-01	34	39	17	6	1	1	1	75	7	77
2014	LC-02	48	37	8	2	4	2	0	86	6	107
2014	LC-03	53	39	2	0	0	5	0	98	0	46

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	67	24	3	3	2	0	91	6	203
2019	LC-01	63	25	2	5	5	0	88	10	61
2019	LC-02	61	30	5	2	1	0	92	3	82
2018	LC	61	29	4	4	3	0	90	6	187
2018	LC-01	49	33	9	6	2	0	83	8	55
2018	LC-02	57	32	3	4	4	0	89	8	72
2017	LC	64	25	4	5	2	1	89	7	204
2017	LC-01	56	31	5	8	0	0	87	8	56
2017	LC-02	61	24	6	3	5	1	86	8	88
2017	LC-03	81	15	0	5	0	0	95	5	46
2014	LC	60	31	3	4	2	1	92	6	249
2014	LC-01	52	40	2	4	2	0	92	6	77
2014	LC-02	64	24	3	5	3	1	89	8	107
2014	LC-03	70	30	0	0	0	0	100	0	46

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	57	33	4	5	2	90	7	202
2019	LC-01	48	35	7	7	3	83	10	61
2019	LC-02	56	32	3	7	1	89	9	81
2018	LC	54	37	3	4	1	92	5	186
2018	LC-01	47	38	8	5	2	85	7	55
2018	LC-02	53	38	3	6	0	92	6	71
2017	LC	55	37	3	3	2	92	5	202
2017	LC-01	37	55	7	2	0	92	2	56
2017	LC-02	59	29	2	6	4	88	9	87
2017	LC-03	65	33	0	2	0	98	2	46
2014	LC	50	43	4	2	1	93	3	249
2014	LC-01	45	49	3	2	0	94	2	77
2014	LC-02	50	39	6	2	3	89	5	107
2014	LC-03	55	45	0	0	0	100	0	46

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	65	28	5	2	1	93	2	203
2019	LC-01	56	32	7	3	2	88	5	61
2019	LC-02	68	28	5	0	0	95	0	82
2018	LC	60	34	4	2	0	94	2	187
2018	LC-01	45	45	5	5	0	90	5	55
2018	LC-02	73	23	4	0	0	96	0	72

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	77	16	3	3	1	93	4	202
2019	LC-01	73	17	5	5	0	90	5	61
2019	LC-02	79	15	2	3	1	94	4	81

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	31	8	9	4	0	78	13	204
2019	LC-01	44	33	6	15	2	0	77	16	62
2019	LC-02	56	26	7	5	7	0	82	11	82
2018	LC	44	34	12	8	2	1	79	9	188
2018	LC-01	49	24	12	10	4	0	74	14	55
2018	LC-02	42	38	11	6	1	1	82	7	72
2017	LC	44	42	7	4	3	0	85	8	202
2017	LC-01	46	37	8	7	2	0	83	9	56
2017	LC-02	42	43	6	1	7	0	86	8	86
2017	LC-03	46	42	6	6	0	0	88	6	46
2014	LC	38	43	5	9	4	0	81	13	249
2014	LC-01	30	44	7	17	2	0	74	19	77
2014	LC-02	48	37	4	4	6	1	86	10	107
2014	LC-03	33	57	4	6	0	0	89	6	46

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	64	20	7	5	3	1	0	85	7	204
2019	LC-01	65	18	6	7	2	2	0	85	8	62
2019	LC-02	71	14	7	1	5	1	0	86	6	82
2018	LC	62	24	7	3	2	1	1	88	5	189
2018	LC-01	65	17	9	5	4	0	0	82	9	55
2018	LC-02	60	28	5	1	1	3	1	92	3	73
2017	LC	64	23	6	4	2	1	0	88	6	202
2017	LC-01	63	27	7	3	0	0	0	90	3	56
2017	LC-02	62	21	6	4	4	2	0	85	8	86
2017	LC-03	68	22	4	4	2	0	0	90	6	46
2014	LC	59	23	10	5	1	2	0	84	6	249
2014	LC-01	55	22	12	8	0	2	0	79	9	77
2014	LC-02	62	24	7	3	2	2	0	88	5	107
2014	LC-03	61	29	8	2	0	0	0	90	2	46

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	25	7	5	3	0	0	85	7	202
2019	LC-01	69	16	7	5	3	0	0	85	8	62
2019	LC-02	64	30	1	2	3	0	0	94	5	82
2018	LC	58	30	6	4	1	0	0	89	5	188
2018	LC-01	62	22	9	4	4	0	0	84	7	55
2018	LC-02	58	34	4	4	0	0	0	92	4	73
2017	LC	59	27	5	5	2	1	0	88	7	202
2017	LC-01	58	32	5	3	0	2	0	91	3	56
2017	LC-02	59	25	4	7	4	0	1	85	11	86
2017	LC-03	64	25	6	4	0	1	0	90	4	46
2014	LC	53	30	8	7	2	0	0	84	9	248
2014	LC-01	42	38	8	12	0	0	0	80	12	77
2014	LC-02	65	24	4	2	5	1	0	89	7	107
2014	LC-03	55	34	7	5	0	0	0	89	5	45

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	85	7	2	1	2	3	94	3	201
2019	LC-01	82	3	3	3	2	7	91	5	62
2019	LC-02	85	9	1	1	1	1	96	3	80
2017	LC	87	8	1	2	0	2	97	2	201
2017	LC-01	84	8	2	2	0	5	96	2	56
2017	LC-02	83	12	1	2	1	0	95	4	85
2017	LC-03	94	2	0	2	0	2	98	2	46
2014	LC	83	12	1	1	2	1	96	3	249
2014	LC-01	81	14	2	2	0	0	95	2	77
2014	LC-02	83	12	0	0	3	2	97	3	107
2014	LC-03	89	9	0	2	0	0	98	2	46

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	55	19	6	7	6	2	5	80	14	204
2019	LC-01	60	15	5	5	8	2	5	81	14	62
2019	LC-02	53	20	6	9	7	3	4	78	16	82
2017	LC	42	27	6	8	1	6	9	82	11	204
2017	LC-01	56	21	5	11	2	0	5	81	13	56
2017	LC-02	35	32	7	9	2	8	7	79	13	88
2017	LC-03	45	20	7	2	0	10	16	88	3	46
2014	LC	44	22	9	4	4	3	15	79	9	249
2014	LC-01	48	27	6	4	1	1	13	87	6	77
2014	LC-02	43	18	13	6	4	3	13	74	11	107
2014	LC-03	42	17	6	2	5	4	25	83	9	46

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	74	14	6	3	3	0	0	88	7	203
2019	LC-01	77	8	3	10	2	0	0	85	12	62
2019	LC-02	77	14	4	0	5	0	0	91	5	82
2018	LC	65	22	6	4	2	1	0	88	6	188
2018	LC-01	64	20	7	5	4	0	0	84	9	55
2018	LC-02	67	25	3	4	0	1	0	93	4	72
2017	LC	64	23	6	3	3	1	0	88	6	204
2017	LC-01	61	30	8	0	0	0	0	92	0	56
2017	LC-02	63	19	6	2	6	3	1	86	9	88
2017	LC-03	72	19	4	4	2	0	0	90	6	46

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	63	20	7	6	3	0	0	83	10	203
2019	LC-01	66	17	7	8	2	0	0	83	10	61
2019	LC-02	66	20	5	3	6	0	0	86	9	82
2018	LC	57	28	6	8	1	1	0	85	9	189
2018	LC-01	55	29	2	12	2	0	0	85	14	55
2018	LC-02	58	28	8	5	0	1	0	86	6	73
2017	LC	63	23	5	7	1	1	0	87	8	204
2017	LC-01	63	23	7	7	0	0	0	86	7	56
2017	LC-02	60	23	7	7	2	1	0	84	9	88
2017	LC-03	67	26	2	4	0	0	0	94	4	46
2014	LC	53	28	10	6	2	0	0	82	9	249
2014	LC-01	45	34	10	10	1	0	0	79	12	77
2014	LC-02	58	28	7	3	4	0	0	86	8	107
2014	LC-03	65	22	8	2	0	0	2	89	2	46

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	18	60	7	12	2	1	0	79	14	188
2019	LC-01	21	47	11	21	0	1	0	68	21	58
2019	LC-02	14	71	4	4	4	1	1	87	9	75

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	48	37	5	5	5	1	0	85	10	203
2019	LC-01	38	41	7	9	5	0	0	79	14	62
2019	LC-02	48	33	6	4	8	1	0	82	12	82
2018	LC	53	31	9	2	3	1	1	86	5	188
2018	LC-01	42	29	16	5	4	2	1	74	9	55
2018	LC-02	56	32	5	1	4	1	0	89	6	72
2017	LC	44	36	12	4	4	0	0	80	8	204
2017	LC-01	33	37	25	2	2	2	0	71	3	56
2017	LC-02	43	37	7	5	7	0	0	80	13	88
2017	LC-03	54	40	4	2	0	0	0	94	2	46
2014	LC	40	39	9	8	2	2	0	80	10	249
2014	LC-01	31	39	14	14	1	1	0	71	15	77
2014	LC-02	41	38	10	3	4	4	0	83	7	107
2014	LC-03	56	38	0	4	2	0	0	94	6	46

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	44	36	9	4	7	1	80	10	203
2019	LC-01	32	41	13	5	8	0	73	14	62
2019	LC-02	43	38	6	3	9	1	82	12	82
2018	LC	44	35	10	7	4	0	79	11	188
2018	LC-01	25	35	18	14	7	0	61	21	55
2018	LC-02	48	39	7	1	4	0	87	6	72
2017	LC	38	35	13	9	6	0	72	14	204
2017	LC-01	25	34	27	10	3	0	59	13	56
2017	LC-02	32	41	10	9	8	0	73	17	88
2017	LC-03	59	30	2	7	1	0	90	8	46
2014	LC	27	33	11	21	8	0	60	29	249
2014	LC-01	21	28	13	27	11	0	49	38	77
2014	LC-02	29	34	8	20	9	0	63	29	107
2014	LC-03	29	44	14	11	2	0	73	13	46

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	28	44	13	8	5	1	73	14	203
2019	LC-01	19	48	11	16	7	0	66	22	62
2019	LC-02	28	45	15	3	6	3	74	10	82
2018	LC	27	40	13	12	6	2	68	18	185
2018	LC-01	18	35	20	18	7	2	55	25	55
2018	LC-02	25	44	10	10	8	3	71	19	72
2017	LC	22	39	20	12	6	1	61	18	204
2017	LC-01	12	34	29	19	5	2	47	24	56
2017	LC-02	23	38	21	8	8	1	62	16	88
2017	LC-03	38	40	8	13	1	0	78	14	46
2014	LC	16	34	16	21	12	1	50	33	249
2014	LC-01	19	25	19	26	12	0	44	37	77
2014	LC-02	13	37	13	20	15	1	51	36	107
2014	LC-03	19	44	18	14	6	0	62	20	46

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	24	48	10	13	4	1	73	17	203
2019	LC-01	13	50	13	21	3	0	63	24	62
2019	LC-02	24	47	9	13	6	1	71	19	82
2018	LC	32	32	15	13	7	1	64	20	188
2018	LC-01	18	35	19	15	12	0	53	28	55
2018	LC-02	30	34	15	14	6	1	65	20	72
2017	LC	24	36	16	16	8	1	60	24	200
2017	LC-01	13	33	22	23	8	0	47	32	55
2017	LC-02	24	36	18	11	9	1	60	21	86
2017	LC-03	38	39	8	13	1	0	78	15	46
2014	LC	17	29	15	25	14	0	46	38	249
2014	LC-01	15	25	18	26	15	0	40	42	77
2014	LC-02	16	26	17	25	16	0	42	41	107
2014	LC-03	27	38	9	20	6	0	65	27	46

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	58	24	10	4	2	1	2	84	6	204
2019	LC-01	44	31	13	8	0	0	3	78	9	62
2019	LC-02	58	22	13	0	5	2	1	82	5	82

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	35	44	13	7	1	0	79	8	204
2019	LC-01	27	47	16	8	2	0	74	10	62
2019	LC-02	39	39	13	7	1	0	78	9	82
2018	LC	35	43	14	8	1	0	77	9	188
2018	LC-01	24	38	26	10	2	0	62	12	54
2018	LC-02	34	45	10	11	0	0	79	11	73
2017	LC	29	46	13	8	4	0	76	12	202
2017	LC-01	18	51	17	10	5	0	68	15	56
2017	LC-02	28	49	10	7	6	0	77	13	87
2017	LC-03	46	36	12	6	0	0	81	6	46
2014	LC	21	37	15	17	11	0	58	27	249
2014	LC-01	16	30	18	25	12	0	46	37	77
2014	LC-02	17	41	15	14	13	1	59	26	107
2014	LC-03	41	35	10	9	5	0	76	14	46

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	16	41	18	18	7	0	57	25	203
2019	LC-01	11	35	28	15	12	0	46	26	62
2019	LC-02	15	45	14	20	6	1	60	26	82

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	55	32	8	1	3	0	1	88	4	201
2019	LC-01	47	37	8	2	5	0	2	85	7	62
2019	LC-02	60	28	8	1	3	0	0	88	4	80
2018	LC	64	28	5	2	1	0	0	92	3	188
2018	LC-01	45	44	6	3	2	0	0	89	5	54
2018	LC-02	65	28	3	3	0	1	0	94	3	73
2017	LC	63	28	4	2	1	1	0	93	3	203
2017	LC-01	51	36	11	2	0	0	0	88	2	56
2017	LC-02	58	33	1	5	1	2	0	93	6	88
2017	LC-03	85	11	4	0	0	0	0	96	0	45
2014	LC	64	27	4	3	2	0	0	91	5	249
2014	LC-01	57	32	5	4	1	0	0	90	5	77
2014	LC-02	66	24	4	3	3	1	0	90	6	107
2014	LC-03	73	22	5	0	0	0	0	95	0	46

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	48	36	10	3	2	0	84	6	203
2019	LC-01	40	43	8	5	3	0	84	8	62
2019	LC-02	50	30	13	4	3	0	80	6	82
2018	LC	52	34	10	3	1	0	87	3	187
2018	LC-01	35	39	17	7	2	0	74	9	54
2018	LC-02	50	37	10	1	0	1	88	1	72

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	25	24	15	13	12	5	7	55	28	201
2019	LC-01	18	17	19	15	17	3	12	40	38	61
2019	LC-02	27	27	13	13	12	4	4	58	27	80
2018	LC	26	30	10	12	8	7	7	65	23	188
2018	LC-01	13	18	9	15	18	13	13	43	45	54
2018	LC-02	23	34	14	15	5	5	3	62	22	73
2017	LC	24	23	21	12	7	4	9	53	22	204
2017	LC-01	8	25	33	15	5	4	10	38	23	56
2017	LC-02	23	26	17	12	11	6	5	55	26	88
2017	LC-03	45	15	16	9	4	2	10	68	14	46
2014	LC	28	19	19	13	9	5	9	54	25	249
2014	LC-01	18	19	19	19	6	7	13	46	31	77
2014	LC-02	26	20	19	13	13	4	6	51	28	107
2014	LC-03	52	16	20	2	2	0	8	74	5	46

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	30	43	12	9	6	0	0	73	15	204
2019	LC-01	17	49	12	11	10	0	0	67	21	62
2019	LC-02	34	38	15	6	6	1	0	72	12	82
2018	LC	30	44	10	12	4	1	0	75	16	188
2018	LC-01	20	43	10	17	9	0	1	64	26	54
2018	LC-02	29	49	10	10	1	1	0	79	11	73
2017	LC	36	44	10	6	5	0	0	79	11	204
2017	LC-01	23	55	13	5	5	0	0	77	10	56
2017	LC-02	38	41	7	5	8	0	0	80	14	88
2017	LC-03	50	33	9	8	0	0	0	83	8	46
2014	LC	24	42	8	15	10	1	0	67	25	249
2014	LC-01	17	52	8	14	7	1	0	70	22	77
2014	LC-02	24	36	6	19	16	0	0	60	34	107
2014	LC-03	39	44	11	6	0	0	0	83	6	46

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	34	29	12	9	11	0	5	67	21	204
2019	LC-01	21	34	14	15	15	0	1	56	30	62
2019	LC-02	36	32	8	8	11	1	3	71	20	82
2018	LC	31	33	8	14	7	1	4	68	23	187
2018	LC-01	20	37	5	18	15	2	3	60	35	53
2018	LC-02	31	34	12	15	5	1	0	67	21	73
2017	LC	28	29	14	11	14	1	4	60	26	204
2017	LC-01	13	31	18	18	17	0	3	45	36	56
2017	LC-02	26	31	12	8	18	1	3	60	28	88
2017	LC-03	48	22	13	6	5	1	6	75	11	46
2014	LC	19	32	10	17	18	1	4	53	37	249
2014	LC-01	14	27	7	27	18	4	4	45	48	77
2014	LC-02	18	35	9	12	24	0	1	54	37	107
2014	LC-03	31	35	12	11	0	0	10	74	12	46

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	50	22	17	7	2	2	74	9	203
2019	LC-01	48	21	14	11	3	1	71	15	62
2019	LC-02	52	24	16	6	1	1	77	7	81

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	70	11	4	1	2	11	92	3	202
2019	LC-01	64	15	3	0	3	15	93	4	62
2019	LC-02	66	12	4	3	2	13	90	6	80

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	75	16	6	2	2	93	2	203
2019	LC-01	71	18	5	3	3	91	3	62
2019	LC-02	74	20	5	0	1	95	0	81

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	69	15	9	2	2	2	86	5	203
2019	LC-01	64	13	10	7	3	3	80	10	62
2019	LC-02	69	20	7	0	2	1	90	2	81

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	64	9	9	7	7	5	76	14	201
2019	LC-01	54	10	10	12	8	7	68	21	62
2019	LC-02	64	9	8	7	9	4	75	17	81

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	LC	95	1	1	4	99	203
2019	LC-01	94	0	0	6	100	62
2019	LC-02	99	0	0	1	100	81

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	86	6	4	1	1	2	1	95	1	202
2019	LC-01	84	7	3	2	0	3	1	95	2	62
2019	LC-02	88	5	5	0	1	1	0	94	1	80

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	LC	90	3	1	6	99	202
2019	LC-01	92	2	2	5	98	62
2019	LC-02	92	3	0	5	100	81

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	37	42	13	6	1	1	80	7	204
2019	LC-01	23	52	16	5	3	0	76	8	62
2019	LC-02	40	40	10	8	0	3	82	8	82
2018	LC	40	39	13	6	1	1	80	7	188
2018	LC-01	25	44	20	6	5	0	69	10	54
2018	LC-02	44	41	5	7	0	3	87	7	73
2017	LC	36	40	15	3	4	2	78	7	203
2017	LC-01	19	47	23	5	2	5	69	7	56
2017	LC-02	36	39	13	2	7	2	77	10	87
2017	LC-03	55	35	8	2	0	0	90	2	46

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	39	46	8	6	1	0	85	7	203
2019	LC-01	22	58	12	7	2	0	80	8	62
2019	LC-02	47	35	5	10	1	1	83	11	82
2018	LC	48	40	6	4	1	1	88	5	187
2018	LC-01	32	47	16	5	0	0	79	5	54
2018	LC-02	55	36	1	4	3	1	92	7	73
2017	LC	44	42	9	2	1	1	87	4	203
2017	LC-01	29	49	19	2	0	2	79	2	56
2017	LC-02	43	44	5	3	3	1	88	7	87
2017	LC-03	67	27	6	0	0	0	94	0	46
2014	LC	52	34	7	4	2	2	87	6	249
2014	LC-01	51	36	6	4	2	1	88	6	77
2014	LC-02	49	32	9	5	2	3	84	7	107
2014	LC-03	69	28	4	0	0	0	96	0	46

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	52	37	8	2	1	1	0	89	3	200
2019	LC-01	38	43	12	5	2	0	0	81	7	60
2019	LC-02	54	32	10	2	0	1	0	87	2	81
2018	LC	54	34	10	1	0	1	0	89	1	186
2018	LC-01	38	41	17	2	0	2	0	81	2	53
2018	LC-02	62	30	7	1	0	0	0	92	1	73
2017	LC	50	34	11	2	1	1	0	86	3	204
2017	LC-01	34	41	20	3	0	2	0	76	3	56
2017	LC-02	52	32	8	2	3	1	0	86	6	88
2017	LC-03	64	32	2	0	0	0	1	98	0	46
2014	LC	51	35	7	4	1	2	0	88	5	249
2014	LC-01	49	42	8	0	1	0	0	91	1	77
2014	LC-02	49	32	5	8	2	4	0	84	10	107
2014	LC-03	66	28	6	0	0	0	0	94	0	46

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	60	30	5	5	0	0	90	5	204
2019	LC-01	48	37	8	7	0	0	85	7	62
2019	LC-02	63	26	5	6	0	0	89	6	82
2018	LC	62	30	4	2	2	1	92	4	186
2018	LC-01	45	44	5	2	2	2	91	4	54
2018	LC-02	64	30	4	1	0	0	94	1	72
2017	LC	56	32	7	2	4	0	88	6	204
2017	LC-01	38	49	10	3	0	0	87	3	56
2017	LC-02	53	33	6	0	8	0	86	8	88
2017	LC-03	82	11	2	2	1	0	94	4	46
2014	LC	48	30	8	9	5	0	78	14	247
2014	LC-01	37	33	10	13	6	0	70	19	77
2014	LC-02	50	28	9	8	6	0	77	13	106
2014	LC-03	68	30	0	2	0	0	98	2	45

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	54	29	8	6	2	0	84	8	204
2019	LC-01	45	31	13	6	5	0	76	11	62
2019	LC-02	54	33	7	6	0	0	86	6	82
2018	LC	49	36	10	3	2	0	85	5	187
2018	LC-01	29	50	11	4	6	0	79	10	54
2018	LC-02	50	39	11	0	0	0	89	0	73
2017	LC	48	31	12	4	5	0	80	8	203
2017	LC-01	24	44	24	7	2	0	68	8	56
2017	LC-02	52	28	9	2	8	1	80	11	87
2017	LC-03	72	20	4	2	1	0	92	4	46
2014	LC	30	36	14	14	5	1	67	19	249
2014	LC-01	20	38	19	17	5	1	58	22	77
2014	LC-02	29	38	12	13	7	1	68	20	107
2014	LC-03	43	37	9	11	0	0	80	11	46

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	52	31	10	5	2	0	84	6	202
2019	LC-01	40	36	14	7	3	0	76	10	62
2019	LC-02	54	31	10	4	1	0	85	5	81
2018	LC	45	40	10	2	2	0	86	4	187
2018	LC-01	27	54	13	2	4	0	81	6	54
2018	LC-02	48	41	10	0	1	0	89	1	73
2017	LC	44	37	9	5	5	0	81	10	203
2017	LC-01	23	50	17	8	2	0	73	10	56
2017	LC-02	47	33	6	5	8	0	81	13	87
2017	LC-03	66	26	4	2	1	0	92	4	46
2014	LC	29	37	13	16	4	0	66	20	249
2014	LC-01	19	39	23	16	2	1	58	19	77
2014	LC-02	30	38	8	15	9	0	68	24	107
2014	LC-03	44	34	9	14	0	0	78	14	46

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	51	26	8	7	5	1	3	79	13	204
2019	LC-01	43	22	10	8	10	2	5	70	19	62
2019	LC-02	55	24	9	7	4	0	1	80	11	82
2018	LC	47	23	18	7	1	3	1	73	8	187
2018	LC-01	31	28	23	8	4	5	2	63	12	54
2018	LC-02	55	17	21	4	0	3	0	75	4	73
2017	LC	43	24	15	8	5	2	2	71	14	204
2017	LC-01	28	28	21	13	3	3	3	60	17	56
2017	LC-02	45	26	11	5	9	1	2	74	15	88
2017	LC-03	62	14	15	4	1	4	0	79	6	46
2014	LC	30	31	15	12	6	3	3	65	18	249
2014	LC-01	17	35	18	17	5	6	4	57	23	77
2014	LC-02	37	25	16	11	7	2	2	64	19	107
2014	LC-03	43	38	11	4	2	0	2	82	7	46

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	LC	22	45	33	205
2019	LC-01	24	34	42	62
2019	LC-02	15	51	34	82
2018	LC	24	48	28	188
2018	LC-01	28	34	38	54
2018	LC-02	18	58	25	73
2017	LC	20	50	30	204
2017	LC-01	23	46	31	56
2017	LC-02	19	52	29	88
2017	LC-03	19	53	28	46
2014	LC	25	39	36	249
2014	LC-01	29	32	39	77
2014	LC-02	27	40	33	107
2014	LC-03	14	49	38	46

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	LC	28	43	17	5	6	2	44
2019	LC-01	14	41	27	0	17	0	15
2018	LC	26	52	5	5	6	7	45
2018	LC-01	26	45	14	8	0	6	15
2018	LC-02	8	85	0	0	0	7	13
2017	LC	29	42	19	8	0	2	40
2017	LC-01	22	54	25	0	0	0	13
2017	LC-02	24	42	15	14	0	6	16
2014	LC	25	38	19	11	9999	7	65
2014	LC-01	18	43	17	13	9999	8	23
2014	LC-02	23	44	22	8	9999	3	30

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	24	39	6	4	2	26	84	8	204
2019	LC-01	12	50	6	3	5	23	81	10	62
2019	LC-02	30	31	6	7	0	27	83	9	82

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	51	14	6	3	2	25	88	4	203
2019	LC-01	49	14	8	5	2	23	83	7	62
2019	LC-02	54	11	5	4	3	24	88	5	82

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	9	91	205
2019	LC-01	13	87	62
2019	LC-02	9	91	82
2018	LC	7	93	189
2018	LC-01	12	88	55

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	42	58	18

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	35	65	18
2018	LC	54	46	13

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	35	65	18
2018	LC	38	62	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	18
2018	LC	0	100	13

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	18
2018	LC	0	100	13

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	46	54	18

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	18
2018	LC	39	61	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	50	50	18
2018	LC	39	61	13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	27	73	18
2018	LC	0	100	13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	60	40	18

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	38	62	18

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	18
2018	LC	0	100	13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	18

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	44	56	18

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	29	71	18

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	48	52	18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	33	67	18

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	27	73	18

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	0	100	18
2018	LC	0	100	13

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	35	65	18

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	10	90	205
2019	LC-01	13	87	62
2019	LC-02	10	90	82

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	28	32	15	5	5	13	3	71	11	204
2019	LC-01	18	25	20	2	10	21	6	58	16	62
2019	LC-02	34	27	13	11	3	10	2	69	16	81
2018	LC	26	37	12	7	2	11	4	74	11	187
2018	LC-01	16	29	17	9	5	20	2	59	19	54
2018	LC-02	27	35	12	7	1	11	7	75	10	72
2017	LC	32	25	15	4	7	14	3	69	13	204
2017	LC-01	17	24	24	7	3	18	7	55	13	56
2017	LC-02	31	27	15	2	10	13	1	67	15	88
2017	LC-03	51	23	8	0	5	12	2	85	5	46
2014	LC	26	26	15	7	4	21	2	67	14	249
2014	LC-01	21	23	7	5	5	36	2	72	16	77
2014	LC-02	24	25	18	8	6	16	3	60	17	107
2014	LC-03	42	31	12	8	0	7	0	78	9	46

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	47	35	10	4	2	1	1	84	6	204
2019	LC-01	32	35	13	8	5	5	1	71	14	61
2019	LC-02	53	30	13	3	1	0	0	83	4	82
2018	LC	46	37	8	4	1	4	0	86	6	188
2018	LC-01	25	42	14	8	4	6	0	73	12	55
2018	LC-02	50	37	7	3	1	3	0	89	4	73
2017	LC	47	32	11	4	4	2	0	80	9	203
2017	LC-01	30	43	17	3	2	5	0	77	5	55
2017	LC-02	45	31	10	6	8	1	0	77	14	88
2017	LC-03	67	25	6	0	2	0	0	92	2	46
2014	LC	42	35	11	3	3	5	0	82	6	249
2014	LC-01	36	43	11	3	2	6	0	83	6	77
2014	LC-02	41	38	11	3	4	3	0	81	7	107
2014	LC-03	67	17	8	4	2	2	0	86	6	46

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	3	97	204
2019	LC-03	0	100	48
2018	LC	3	97	188

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	6	94	205
2019	LC-01	8	92	62
2019	LC-02	5	95	82

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	34	24	16	2	1	18	5	76	4	205
2019	LC-01	26	15	23	5	2	24	6	58	9	62
2019	LC-02	36	27	15	2	0	17	3	79	3	82
2018	LC	35	28	11	3	0	19	5	82	4	189
2018	LC-01	18	28	13	4	0	32	6	74	6	55
2018	LC-02	37	26	12	2	0	15	7	81	3	73
2017	LC	33	20	14	2	4	19	7	72	8	203
2017	LC-01	18	21	16	3	0	29	12	67	6	56
2017	LC-02	33	20	17	1	8	13	8	66	12	88
2017	LC-03	50	16	7	2	0	22	2	88	3	45
2014	LC	26	17	17	3	1	31	4	66	7	249
2014	LC-01	23	12	14	5	0	42	5	65	9	77
2014	LC-02	26	17	17	4	3	28	4	64	10	107
2014	LC-03	41	20	16	0	0	19	5	79	0	46

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	53	29	12	2	1	2	1	85	3	205
2019	LC-01	30	36	20	5	2	5	3	72	7	62
2019	LC-02	59	28	10	1	0	1	0	89	1	82
2018	LC	51	33	10	2	0	4	0	87	2	189
2018	LC-01	29	36	24	4	0	6	0	69	5	55
2018	LC-02	56	33	7	1	0	3	0	92	1	73
2017	LC	49	31	11	1	3	3	1	83	5	202
2017	LC-01	25	46	15	3	0	10	2	80	4	56
2017	LC-02	46	31	13	0	7	1	1	79	7	87
2017	LC-03	77	18	5	0	0	0	0	95	0	45
2014	LC	46	33	11	3	0	6	0	84	3	249
2014	LC-01	36	44	12	2	0	5	0	85	3	77
2014	LC-02	51	30	10	3	1	5	0	85	4	107
2014	LC-03	64	18	12	2	0	5	0	86	2	46

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	13	25	28	17	16	1	0	38	34	204
2019	LC-01	13	22	29	17	18	2	0	35	35	62
2019	LC-02	9	25	36	17	13	0	0	34	31	82
2018	LC	17	22	24	16	21	0	1	39	37	189
2018	LC-01	14	21	30	15	18	0	2	36	33	55
2018	LC-02	14	24	22	19	22	0	0	38	41	73
2017	LC	17	20	22	16	21	1	3	39	39	203
2017	LC-01	15	12	27	22	19	2	5	28	43	56
2017	LC-02	12	25	23	16	23	0	1	37	39	88
2017	LC-03	29	24	14	11	20	0	1	54	32	46

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	4	18	32	27	19	0	22	46	204
2019	LC-01	5	22	33	23	18	0	26	41	62
2019	LC-02	4	14	34	26	22	0	18	48	82
2018	LC	6	19	31	22	23	0	25	45	188
2018	LC-01	5	16	31	23	24	0	21	48	54
2018	LC-02	7	18	35	22	18	0	25	40	73
2017	LC	6	20	31	25	17	0	27	42	204
2017	LC-01	5	24	33	24	14	0	29	38	56
2017	LC-02	10	16	31	27	16	1	26	43	88
2017	LC-03	4	26	32	21	18	0	30	39	46

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	7	26	31	23	13	0	0	33	36	203
2019	LC-01	8	28	27	27	10	0	0	36	37	62
2019	LC-02	7	29	31	17	17	0	0	36	34	81
2018	LC	12	25	27	22	14	0	0	37	36	188
2018	LC-01	12	15	36	27	11	0	0	27	38	55
2018	LC-02	9	30	29	20	12	0	0	39	32	72
2017	LC	12	21	34	18	14	0	0	34	33	204
2017	LC-01	13	13	36	26	12	0	0	26	38	56
2017	LC-02	10	24	35	14	16	0	1	34	30	88
2017	LC-03	17	30	27	15	10	2	0	48	25	46

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	5	19	27	29	19	0	25	48	204
2019	LC-01	4	24	21	26	24	0	28	51	62
2019	LC-02	5	18	30	28	19	0	23	47	82
2018	LC	8	20	27	23	22	0	28	45	188
2018	LC-01	7	13	22	40	18	0	20	58	54
2018	LC-02	7	26	28	15	24	0	33	39	73
2017	LC	7	25	30	26	12	0	32	38	203
2017	LC-01	3	23	28	37	8	0	27	45	56
2017	LC-02	11	24	26	21	16	1	36	37	87
2017	LC-03	4	32	35	18	11	0	36	29	46

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	7	31	26	19	16	0	38	35	204
2019	LC-01	8	40	26	10	17	0	48	26	62
2019	LC-02	7	30	21	26	16	0	37	42	82
2018	LC	12	19	30	20	18	1	31	38	187
2018	LC-01	11	16	41	17	11	5	28	29	54
2018	LC-02	9	23	31	21	16	0	32	37	73
2017	LC	13	26	28	20	13	1	40	33	204
2017	LC-01	16	31	28	13	10	2	48	24	56
2017	LC-02	14	27	27	15	16	1	41	31	88
2017	LC-03	11	20	30	29	10	0	32	39	46

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	10	25	29	19	17	0	0	35	36	203
2019	LC-01	6	29	31	18	17	0	0	35	34	62
2019	LC-02	15	22	24	22	17	0	0	37	39	82
2018	LC	12	19	31	21	16	0	1	31	37	189
2018	LC-01	11	15	29	24	19	0	2	27	44	55
2018	LC-02	13	19	36	21	8	1	1	33	30	73
2017	LC	12	27	33	18	10	0	0	39	28	204
2017	LC-01	11	30	39	12	8	0	0	41	20	56
2017	LC-02	15	28	29	17	10	0	0	44	28	88
2017	LC-03	12	23	33	23	10	0	0	35	32	46

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	21	43	26	6	3	1	0	65	9	202
2019	LC-01	18	43	26	7	7	0	0	60	13	62
2019	LC-02	27	39	23	8	1	2	0	67	9	80
2018	LC	24	39	23	10	3	1	1	64	13	188
2018	LC-01	14	41	28	14	4	0	0	54	18	55
2018	LC-02	29	38	17	11	3	1	1	69	14	72
2017	LC	29	34	20	13	4	0	0	63	17	203
2017	LC-01	21	41	23	15	0	0	0	62	15	56
2017	LC-02	27	31	21	13	8	0	0	58	21	87
2017	LC-03	45	30	14	9	1	0	0	75	10	46

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	15	32	33	14	5	1	0	47	19	203
2019	LC-01	11	36	33	11	8	0	0	47	20	62
2019	LC-02	17	33	31	15	3	1	0	50	18	81
2018	LC	16	34	32	13	5	0	1	50	18	188
2018	LC-01	9	31	35	20	5	0	0	39	25	55
2018	LC-02	13	44	29	7	6	0	1	58	12	72
2017	LC	20	27	31	15	6	0	0	48	21	204
2017	LC-01	16	24	38	19	3	0	0	39	23	56
2017	LC-02	18	28	31	17	7	0	0	46	23	88
2017	LC-03	32	27	26	11	1	2	0	61	13	46

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	27	40	22	6	5	1	0	67	11	200
2019	LC-01	25	41	19	5	10	0	0	66	15	62
2019	LC-02	30	36	22	8	3	1	0	67	11	79
2018	LC	29	33	25	9	3	0	1	63	11	188
2018	LC-01	19	28	36	15	0	0	2	48	15	55
2018	LC-02	31	40	21	4	3	0	1	72	7	72
2017	LC	29	41	19	6	5	0	0	70	11	204
2017	LC-01	17	44	29	7	3	0	0	61	10	56
2017	LC-02	30	41	14	7	8	0	0	71	15	88
2017	LC-03	49	31	16	2	1	0	0	80	4	46

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	40	37	11	6	5	1	78	11	201
2019	LC-01	34	41	12	7	7	0	75	13	61
2019	LC-02	44	30	13	4	6	2	76	10	80

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	16	27	29	20	8	1	0	43	27	203
2019	LC-01	15	24	26	18	16	0	0	39	35	62
2019	LC-02	13	32	33	18	3	1	0	46	21	81
2018	LC	22	24	26	20	8	0	1	45	28	187
2018	LC-01	19	28	26	16	9	0	2	47	26	55
2018	LC-02	18	21	34	20	7	0	0	39	27	71
2017	LC	21	27	26	17	8	0	0	48	26	203
2017	LC-01	17	22	32	17	12	0	0	40	28	56
2017	LC-02	21	29	25	18	6	0	1	51	24	88
2017	LC-03	23	29	26	16	6	0	0	52	22	46

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	59	23	12	4	1	1	0	83	5	202
2019	LC-01	50	32	10	5	3	0	0	82	8	62
2019	LC-02	66	16	13	3	1	1	0	83	4	81
2018	LC	60	30	5	4	1	0	1	90	4	183
2018	LC-01	54	34	4	7	0	0	2	89	7	55
2018	LC-02	62	31	7	0	0	0	0	93	0	68
2017	LC	71	21	5	0	1	0	1	93	2	204
2017	LC-01	71	23	5	0	0	0	2	95	0	56
2017	LC-02	69	23	6	0	3	0	0	91	3	88
2017	LC-03	80	14	2	0	0	2	1	97	0	46

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	80	10	3	1	1	2	5	96	1	201
2019	LC-01	64	18	3	2	2	3	8	93	4	62
2019	LC-02	93	2	1	0	0	1	2	99	0	79
2018	LC	79	10	3	2	1	0	5	94	3	188
2018	LC-01	71	14	4	2	2	0	8	92	4	55
2018	LC-02	78	8	3	4	1	0	6	92	6	72

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	79	10	6	3	2	0	89	5	204
2019	LC-01	74	11	8	2	5	0	85	7	62
2019	LC-02	82	8	5	4	1	0	90	5	82
2018	LC	79	11	4	3	1	2	92	4	187
2018	LC-01	72	9	9	5	2	4	83	7	55
2018	LC-02	79	15	1	1	1	1	96	3	71
2017	LC	78	11	5	2	3	1	90	5	204
2017	LC-01	76	12	8	3	0	2	89	3	56
2017	LC-02	78	12	1	2	5	2	92	7	88
2017	LC-03	86	7	5	2	0	0	93	2	46

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	57	24	14	2	2	0	81	4	203
2019	LC-01	45	28	19	3	5	0	73	8	61
2019	LC-02	61	24	10	3	2	0	85	5	82
2018	LC	60	26	11	3	0	0	86	3	188
2018	LC-01	56	19	18	7	0	0	75	7	54
2018	LC-02	58	27	13	1	0	0	86	1	73
2017	LC	55	29	9	4	2	1	85	6	203
2017	LC-01	50	40	8	2	0	0	90	2	56
2017	LC-02	54	29	7	5	4	2	84	9	87
2017	LC-03	63	18	14	5	0	0	82	5	46

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	64	18	11	3	2	1	83	6	204
2019	LC-01	60	21	11	2	5	2	82	7	62
2019	LC-02	64	17	12	4	2	0	82	6	82
2018	LC	63	18	9	7	2	1	82	9	188
2018	LC-01	53	23	13	5	5	0	76	11	54
2018	LC-02	68	15	11	7	0	0	83	7	73
2017	LC	65	21	8	4	2	0	86	6	204
2017	LC-01	58	33	7	3	0	0	90	3	56
2017	LC-02	70	12	7	8	4	0	82	12	88
2017	LC-03	68	22	10	0	0	0	90	0	46

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	32	38	19	7	2	1	71	10	204
2019	LC-01	22	41	23	8	3	3	65	12	62
2019	LC-02	36	38	14	10	3	0	73	13	82
2018	LC	23	44	21	9	2	1	68	11	187
2018	LC-01	16	37	30	17	0	1	53	17	54
2018	LC-02	21	47	24	4	3	1	69	7	73
2017	LC	32	34	22	7	2	2	68	9	202
2017	LC-01	36	28	21	8	5	2	65	14	55
2017	LC-02	33	35	19	7	1	4	72	8	87
2017	LC-03	30	38	30	2	0	0	68	2	46

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	61	25	9	3	1	1	2	88	3	204
2019	LC-01	64	21	5	3	0	2	5	91	4	62
2019	LC-02	62	26	10	1	1	0	0	87	3	82
2018	LC	54	31	12	2	2	0	1	85	3	185
2018	LC-01	52	28	15	4	2	0	0	80	6	54
2018	LC-02	59	28	12	0	0	0	1	87	0	72
2017	LC	57	26	14	2	0	0	0	84	3	202
2017	LC-01	53	26	18	0	2	0	2	80	2	55
2017	LC-02	53	28	16	3	0	0	0	82	3	87
2017	LC-03	66	24	6	2	0	1	0	91	2	46

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	90	6	1	0	1	2	98	1	204
2019	LC-01	86	11	0	0	2	2	98	2	62
2019	LC-02	90	3	4	0	0	4	96	0	82
2018	LC	85	10	2	0	1	3	97	1	188
2018	LC-01	76	14	4	0	2	4	94	2	54
2018	LC-02	92	5	1	0	0	1	99	0	73
2017	LC	87	8	1	2	0	2	97	2	204
2017	LC-01	83	12	2	0	0	3	98	0	56
2017	LC-02	88	4	1	5	0	2	94	5	88
2017	LC-03	94	6	0	0	0	0	100	0	46

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	58	23	12	5	1	1	82	6	203
2019	LC-01	50	34	5	10	0	2	85	10	62
2019	LC-02	63	19	14	3	1	0	82	4	81
2018	LC	56	25	13	3	2	1	82	5	188
2018	LC-01	52	24	13	5	4	2	78	9	54
2018	LC-02	66	15	13	4	1	1	82	5	73
2017	LC	60	29	9	1	0	1	89	2	202
2017	LC-01	58	30	7	5	0	0	88	5	55
2017	LC-02	63	28	6	0	1	3	93	1	87
2017	LC-03	63	24	12	0	0	0	88	0	46

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	5	23	42	22	8	28	30	203
2019	LC-01	3	31	40	15	11	34	26	62
2019	LC-02	6	18	40	27	9	24	36	81
2018	LC	4	21	41	25	10	24	35	187
2018	LC-01	0	12	56	20	11	12	31	54
2018	LC-02	2	21	43	26	8	23	34	72
2017	LC	5	16	48	24	7	21	32	204
2017	LC-01	3	18	53	22	3	21	26	56
2017	LC-02	6	13	45	29	7	19	36	88
2017	LC-03	6	20	50	17	8	25	25	46

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	14	27	37	15	6	21	41	198
2019	LC-01	10	21	52	12	5	17	31	59
2019	LC-02	14	31	31	17	6	23	46	80
2018	LC	13	31	33	17	6	23	44	186
2018	LC-01	17	28	32	19	4	23	45	53
2018	LC-02	9	31	37	14	10	23	40	73
2017	LC	7	22	48	20	3	24	28	203
2017	LC-01	5	28	43	21	3	24	33	56
2017	LC-02	8	20	53	15	3	18	28	88
2017	LC-03	8	13	43	31	5	36	21	45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	51	39	6	3	1	0	0	91	3	203
2019	LC-01	45	43	7	3	2	0	0	89	5	62
2019	LC-02	51	40	5	5	0	0	0	90	5	81
2018	LC	54	37	6	2	1	1	0	92	3	188
2018	LC-01	36	52	8	4	0	0	1	89	4	55
2018	LC-02	61	30	6	0	3	1	0	92	3	72
2017	LC	51	37	6	3	2	0	0	88	6	204
2017	LC-01	39	47	10	3	0	0	0	86	3	56
2017	LC-02	48	40	5	2	5	0	0	88	7	88
2017	LC-03	73	22	3	2	0	0	0	94	2	46

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	33	44	7	10	6	77	16	204
2019	LC-01	32	34	10	16	8	66	24	62
2019	LC-02	30	45	8	10	7	75	17	82
2018	LC	34	44	10	9	4	78	12	188
2018	LC-01	20	46	12	16	5	66	22	55
2018	LC-02	33	47	9	7	4	80	11	73
2017	LC	30	46	9	10	5	76	15	204
2017	LC-01	18	51	14	15	2	69	17	56
2017	LC-02	25	48	8	10	9	73	19	88
2017	LC-03	52	37	5	2	4	89	6	46

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	7	93	204
2019	LC-01	5	95	62
2019	LC-02	8	92	82
2017	LC	6	94	202
2017	LC-02	10	90	87
2014	LC	8	92	249
2014	LC-01	8	92	77
2014	LC-02	9	91	107

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	100	0	15
2017	LC	74	26	13
2014	LC	90	10	20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	40	28	12	14	7	0	72	15	15
2017	LC	63	19	8	0	0	11	92	0	10
2014	LC	73	27	0	0	0	0	100	0	18

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	11	23	27	15	20	4	0	12	88	202
2019	LC-01	15	21	28	9	25	3	0	15	85	62
2019	LC-02	7	22	32	17	18	4	0	7	93	80
2018	LC	21	18	27	17	14	3	0	22	78	188
2018	LC-01	23	30	24	12	12	0	0	23	77	55
2018	LC-02	17	16	29	23	13	1	0	17	83	72
2017	LC	14	16	28	19	19	3	1	15	85	204
2017	LC-01	13	12	37	20	17	0	2	13	87	56
2017	LC-02	15	13	26	21	22	3	0	15	85	88
2017	LC-03	18	26	22	16	16	2	0	18	82	46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	73	27	169
2019	LC-01	77	23	51
2019	LC-02	71	29	70

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	LC	18	82	168
2019	LC-01	10	90	51
2019	LC-02	19	81	69
2018	LC	21	79	141
2018	LC-01	17	83	43
2018	LC-02	19	81	58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	8	27	12	23	24	1	6	38	50	169
2019	LC-01	7	17	10	22	36	0	8	26	63	51
2019	LC-02	8	26	8	28	20	1	7	38	53	71
2018	LC	6	23	17	22	26	0	6	30	51	144
2018	LC-01	5	14	16	24	30	0	9	22	60	43
2018	LC-02	5	17	20	26	27	0	5	24	55	59
2017	LC	13	14	10	22	35	1	7	29	61	170
2017	LC-01	11	8	6	28	39	0	8	20	73	49
2017	LC-02	10	11	11	19	45	0	4	22	66	73
2017	LC-03	16	28	13	23	9	3	8	49	36	38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	3	5	12	22	42	2	14	10	76	168
2019	LC-01	2	0	6	25	46	2	19	3	90	51
2019	LC-02	2	4	13	25	41	1	14	8	77	71
2018	LC	4	8	13	16	47	1	12	14	72	143
2018	LC-01	3	5	9	16	47	2	18	10	78	42
2018	LC-02	3	9	14	20	42	0	12	14	71	59
2017	LC	2	5	5	15	59	1	13	8	86	169
2017	LC-01	0	0	0	19	57	2	21	0	100	49
2017	LC-02	0	5	6	13	70	1	5	6	88	73
2017	LC-03	5	10	8	16	46	0	15	18	73	37

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	LC	46	16	15	5	4	1	12	72	10	199
2019	LC-01	48	13	20	3	7	1	8	67	11	61
2019	LC-02	41	19	18	4	3	1	14	72	7	80
2018	LC	51	13	11	5	4	1	15	76	11	188
2018	LC-01	51	12	14	0	2	0	20	80	2	55
2018	LC-02	55	16	9	8	3	1	7	78	12	73

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - LC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment