2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IN

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	41	43	4	8	4	84	11	667
2019	IN-01	44	43	5	6	3	86	9	363
2019	IN-02	17	60	4	13	6	77	19	53
2017	IN	40	41	3	12	4	81	16	814
2017	IN-01	43	38	3	11	4	82	15	568
2017	IN-02	15	56	7	19	4	71	23	75
2014	IN	36	45	5	10	4	81	14	824
2014	IN-01	41	40	5	10	3	81	14	231
2014	IN-02	13	60	6	21	0	73	21	52
2011	IN	46	40	4	8	2	86	10	1155
2011	IN-01	49	39	3	6	2	89	8	332
2011	IN-02	38	40	6	15	0	78	15	48

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	75	13	2	2	1	1	7	95	3	668
2019	IN-01	73	15	2	2	1	1	6	95	3	363
2019	IN-02	77	9	2	2	0	0	9	96	2	53
2017	IN	70	11	4	2	2	0	10	91	4	814
2017	IN-01	70	11	4	2	2	0	11	91	4	570
2017	IN-02	73	8	7	3	4	0	5	86	7	74
2014	IN	73	10	3	1	1	0	12	94	3	832
2014	IN-01	70	8	5	1	2	0	14	91	4	232
2014	IN-02	79	13	6	2	0	0	0	92	2	52
2011	IN	75	9	2	1	1	0	11	95	3	1154
2011	IN-01	72	9	2	1	1	1	15	95	3	331
2011	IN-02	70	19	6	0	0	0	6	94	0	48

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	38	34	9	9	4	6	76	14	664
2019	IN-01	39	35	9	9	4	5	78	13	360
2019	IN-02	32	45	8	9	2	4	80	12	53
2017	IN	36	29	10	10	6	9	72	17	816
2017	IN-01	38	29	10	10	5	9	73	16	570
2017	IN-02	41	27	12	11	4	5	72	15	75
2014	IN	34	32	10	10	7	8	71	17	830
2014	IN-01	32	36	9	10	6	7	73	18	233
2014	IN-02	38	33	6	15	6	2	73	22	52
2011	IN	36	30	9	11	7	8	71	20	1152
2011	IN-01	40	30	7	13	7	4	72	20	330
2011	IN-02	35	36	6	15	4	4	74	20	48

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	38	40	8	12	3	78	15	668
2019	IN-01	41	40	8	9	2	81	11	364
2019	IN-02	19	36	8	30	8	55	38	53
2018	IN	35	46	7	9	3	81	12	713
2018	IN-01	42	42	4	8	3	85	11	266
2018	IN-02	10	43	18	19	10	53	29	68
2017	IN	37	44	6	10	3	80	13	816
2017	IN-01	41	42	6	8	3	83	11	570
2017	IN-02	13	45	12	21	8	59	29	75
2014	IN	32	45	9	11	4	76	15	834
2014	IN-01	32	48	7	9	4	80	13	233
2014	IN-02	15	31	21	23	10	46	33	52
2011	IN	44	39	6	8	2	83	10	1152
2011	IN-01	48	37	5	8	2	84	11	330
2011	IN-02	26	49	17	6	2	75	8	48

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	38	33	12	12	5	0	72	17	669
2019	IN-01	39	32	10	13	5	1	71	18	364
2019	IN-02	36	30	13	17	4	0	66	21	53
2017	IN	36	36	10	12	5	0	72	18	817
2017	IN-01	37	36	9	12	6	0	73	17	570
2017	IN-02	36	36	11	15	3	0	72	17	75
2014	IN	33	38	11	11	6	1	72	17	834
2014	IN-01	36	36	8	11	6	2	74	18	233
2014	IN-02	27	38	19	15	0	0	65	15	52

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	31	31	14	13	9	1	1	64	22	669
2019	IN-01	33	30	15	11	9	1	1	64	21	364
2019	IN-02	23	36	11	19	9	0	2	60	29	53
2018	IN	28	31	14	12	13	1	1	61	25	715
2018	IN-01	31	30	10	12	14	1	1	62	27	267
2018	IN-02	27	30	10	18	15	0	0	57	33	67
2017	IN	30	29	17	13	10	0	1	60	23	818
2017	IN-01	31	28	16	13	11	0	1	60	24	571
2017	IN-02	21	29	20	15	15	0	0	51	29	75
2014	IN	29	32	16	13	9	1	1	61	22	831
2014	IN-01	31	32	16	11	10	0	0	63	21	231
2014	IN-02	21	37	12	21	10	0	0	58	31	52
2011	IN	31	33	16	11	7	0	2	65	18	1152
2011	IN-01	32	35	12	9	10	1	2	69	19	332
2011	IN-02	34	27	19	6	13	0	0	61	20	48

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	34	35	16	8	6	69	14	669
2019	IN-01	34	35	16	8	7	69	15	364
2019	IN-02	34	28	21	11	6	62	17	53
2018	IN	30	38	17	8	6	69	15	715
2018	IN-01	31	35	16	9	9	66	18	267
2018	IN-02	19	49	18	10	4	68	15	68
2017	IN	34	40	12	8	6	74	14	818
2017	IN-01	36	39	12	7	6	75	13	571
2017	IN-02	28	44	15	9	4	72	13	75
2014	IN	29	44	15	7	5	73	12	831
2014	IN-01	31	39	15	9	4	71	14	233
2014	IN-02	21	56	8	6	10	77	15	52
2011	IN	33	42	14	7	5	75	11	1155
2011	IN-01	28	41	17	8	4	70	13	332
2011	IN-02	42	38	13	4	2	80	6	48

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	22	29	16	17	15	1	51	33	669
2019	IN-01	23	24	17	19	16	1	48	35	364
2019	IN-02	13	34	15	23	15	0	47	38	53
2018	IN	21	27	17	18	17	1	48	35	715
2018	IN-01	22	25	17	13	21	1	48	35	267
2018	IN-02	15	29	13	22	19	1	45	42	68
2017	IN	19	34	16	18	14	0	53	31	817
2017	IN-01	19	34	15	18	13	0	54	31	570
2017	IN-02	15	35	13	24	13	0	49	37	75
2014	IN	20	33	18	15	13	0	54	28	833
2014	IN-01	24	33	15	15	13	0	57	28	233
2014	IN-02	17	23	23	19	17	0	40	37	52
2011	IN	21	35	20	13	10	0	56	23	1154
2011	IN-01	21	40	15	14	9	1	62	23	332
2011	IN-02	14	35	22	23	6	0	49	30	48

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	39	38	12	8	3	0	76	11	668
2019	IN-01	37	39	12	9	4	0	76	12	363
2019	IN-02	25	43	21	9	2	0	68	11	53
2018	IN	37	40	11	8	3	1	77	12	714
2018	IN-01	38	38	8	9	6	1	77	15	266
2018	IN-02	21	37	19	19	4	0	57	24	68
2017	IN	43	41	7	7	3	0	83	10	817
2017	IN-01	48	37	7	5	3	0	85	8	571
2017	IN-02	21	48	9	19	3	0	69	21	75

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	46	34	11	5	3	1	81	8	668
2019	IN-01	44	35	11	7	3	1	79	10	364
2019	IN-02	40	34	19	8	0	0	74	8	53
2018	IN	45	36	10	6	3	0	81	9	714
2018	IN-01	47	33	9	6	5	1	81	11	266
2018	IN-02	43	37	9	10	1	0	79	12	68
2017	IN	48	35	9	5	2	0	84	7	816
2017	IN-01	51	34	9	4	2	0	85	6	569
2017	IN-02	41	40	7	9	3	0	81	12	75
2014	IN	44	41	8	5	2	0	85	7	834
2014	IN-01	42	45	7	4	2	0	87	6	233
2014	IN-02	35	50	8	4	4	0	85	8	52
2011	IN	45	39	9	4	2	1	85	6	1152
2011	IN-01	45	36	10	5	2	1	82	8	330
2011	IN-02	45	49	5	2	0	0	93	2	48

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	22	33	20	13	12	0	55	25	669
2019	IN-01	24	27	23	12	13	0	52	25	364
2019	IN-02	21	38	17	15	9	0	58	25	53
2018	IN	19	33	18	14	17	0	51	31	716
2018	IN-01	19	33	15	13	19	1	52	33	267
2018	IN-02	13	34	22	13	18	0	47	31	68
2017	IN	20	35	18	15	12	0	56	27	818
2017	IN-01	21	34	18	15	12	0	54	27	571
2017	IN-02	17	31	23	17	12	0	48	29	75

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	51	29	14	3	2	0	80	6	668
2019	IN-01	48	27	16	4	3	1	76	7	364
2019	IN-02	51	36	8	4	2	0	87	6	53
2018	IN	47	33	13	4	3	0	81	7	716
2018	IN-01	45	34	10	6	4	0	79	11	267
2018	IN-02	40	43	15	1	1	0	82	3	68
2017	IN	53	31	11	3	2	0	84	6	816
2017	IN-01	54	29	10	4	3	0	84	7	570
2017	IN-02	52	36	8	3	1	0	88	4	75
2014	IN	61	26	9	2	1	0	88	4	835
2014	IN-01	56	27	12	3	2	0	84	4	233
2014	IN-02	54	31	10	4	2	0	85	6	52
2011	IN	56	31	8	3	2	0	87	5	1155
2011	IN-01	53	32	10	3	2	0	86	5	332
2011	IN-02	66	25	7	2	0	0	91	2	48

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	14	25	18	22	20	1	0	40	42	669
2019	IN-01	15	23	16	23	22	1	0	38	46	364
2019	IN-02	15	47	6	17	15	0	0	62	32	53
2018	IN	9	25	21	19	24	1	1	35	44	714
2018	IN-01	8	27	17	18	27	1	2	36	47	265
2018	IN-02	16	29	15	21	18	1	0	46	39	68
2017	IN	12	30	18	19	21	0	1	42	40	816
2017	IN-01	14	30	16	18	21	1	1	44	40	570
2017	IN-02	11	40	13	23	13	0	0	51	36	75
2014	IN	12	31	19	21	16	0	1	44	37	833
2014	IN-01	16	27	15	24	17	0	1	44	41	231
2014	IN-02	17	40	19	15	8	0	0	58	23	52
2011	IN	12	28	23	19	15	2	1	42	35	1152
2011	IN-01	12	28	23	18	15	3	2	41	34	331
2011	IN-02	10	50	23	13	5	0	0	60	17	48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	14	23	20	20	20	1	1	38	41	669
2019	IN-01	15	19	19	22	25	1	1	34	47	364
2019	IN-02	21	40	19	9	9	2	0	62	19	53
2018	IN	11	24	20	21	22	0	1	36	44	716
2018	IN-01	10	21	19	21	28	0	1	32	49	267
2018	IN-02	16	38	18	19	9	0	0	54	28	68
2017	IN	15	29	18	18	18	1	1	45	37	814
2017	IN-01	16	29	17	18	19	1	1	45	38	568
2017	IN-02	21	31	21	16	11	0	0	52	27	75
2014	IN	16	26	24	17	16	1	2	42	33	834
2014	IN-01	19	19	25	19	18	0	1	38	37	232
2014	IN-02	23	38	25	10	4	0	0	62	13	52

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	23	36	21	12	8	1	0	60	19	669
2019	IN-01	24	32	20	15	9	1	0	57	24	364
2019	IN-02	17	43	23	9	6	2	0	62	15	53
2018	IN	21	33	21	16	8	0	0	55	24	715
2018	IN-01	22	35	17	16	9	0	0	57	26	267
2018	IN-02	10	34	28	18	10	0	0	44	28	68
2017	IN	22	40	18	11	8	0	1	63	19	812
2017	IN-01	24	39	17	11	8	0	1	64	19	566
2017	IN-02	16	41	23	12	7	1	0	58	19	75
2014	IN	24	36	19	13	6	1	1	61	20	831
2014	IN-01	26	36	20	12	6	0	1	62	18	233
2014	IN-02	23	33	21	21	0	2	0	57	22	52
2011	IN	34	40	14	6	3	1	2	76	10	1154
2011	IN-01	39	38	13	5	3	2	1	78	8	331
2011	IN-02	20	47	27	2	2	2	0	68	4	48

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	38	36	15	7	4	0	74	11	668
2019	IN-01	37	34	17	7	5	0	70	12	364
2019	IN-02	38	42	9	9	2	0	79	11	53
2018	IN	35	38	14	7	6	0	73	12	714
2018	IN-01	34	36	15	6	9	0	70	15	266
2018	IN-02	24	49	21	3	4	0	72	7	68
2017	IN	42	35	13	6	5	0	76	10	817
2017	IN-01	44	33	14	5	4	0	77	9	571
2017	IN-02	40	37	12	5	5	0	77	11	75
2014	IN	41	37	12	6	3	0	78	10	832
2014	IN-01	39	35	12	9	5	0	74	14	233
2014	IN-02	29	54	12	4	2	0	83	6	52
2011	IN	41	38	11	7	3	0	79	10	1152
2011	IN-01	37	40	12	7	4	0	77	11	330
2011	IN-02	53	32	9	4	0	2	87	4	48

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	52	26	10	2	1	1	8	86	3	667
2019	IN-01	55	26	8	1	1	1	8	89	2	363
2019	IN-02	25	28	34	6	2	0	6	56	8	53
2018	IN	58	24	9	2	1	1	6	88	3	716
2018	IN-01	63	23	6	1	0	0	6	92	2	267
2018	IN-02	31	34	21	10	1	0	3	67	12	68
2017	IN	55	25	7	2	1	1	9	89	3	816
2017	IN-01	57	23	6	2	1	1	11	90	2	570
2017	IN-02	36	39	17	5	1	0	1	76	7	75
2014	IN	52	28	9	1	1	1	9	88	2	833
2014	IN-01	55	27	9	0	0	0	8	90	0	232
2014	IN-02	25	58	13	2	0	0	2	84	2	52
2011	IN	51	28	10	2	2	0	8	85	4	1152
2011	IN-01	52	27	9	2	1	0	9	87	3	332
2011	IN-02	25	33	30	4	4	0	2	60	9	47

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	6	11	32	26	20	2	3	48	18	666
2019	IN-01	5	11	31	26	22	2	4	50	17	364
2019	IN-02	12	15	48	17	6	0	2	24	27	52
2018	IN	7	16	24	24	21	2	5	49	25	713
2018	IN-01	9	14	25	24	21	3	5	48	25	267
2018	IN-02	9	19	40	21	9	1	1	30	29	68
2017	IN	4	11	30	25	23	2	4	52	17	814
2017	IN-01	4	10	27	25	25	2	5	55	16	567
2017	IN-02	7	17	45	19	12	0	0	31	24	75
2014	IN	4	14	30	28	19	1	4	49	19	831
2014	IN-01	3	13	31	27	23	0	3	52	16	233
2014	IN-02	4	21	38	29	4	2	2	34	26	52
2011	IN	4	12	30	25	23	1	5	52	16	1152
2011	IN-01	4	11	28	24	25	2	7	54	16	331
2011	IN-02	9	15	54	14	4	2	2	18	25	48

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	6	14	26	24	25	3	2	52	21	665
2019	IN-01	6	12	29	23	25	3	2	50	19	364
2019	IN-02	6	18	27	31	12	4	2	46	25	51
2018	IN	11	18	22	18	25	3	4	45	32	715
2018	IN-01	15	15	21	17	26	3	3	46	31	267
2018	IN-02	10	22	32	19	12	3	1	32	34	68
2017	IN	7	13	25	21	27	4	4	52	21	812
2017	IN-01	7	11	24	21	29	5	4	54	19	567
2017	IN-02	8	27	27	19	18	0	1	37	36	74
2014	IN	8	14	26	22	24	2	4	49	24	829
2014	IN-01	8	16	26	18	28	1	3	48	25	231
2014	IN-02	6	13	29	35	13	2	2	50	20	52
2011	IN	6	13	24	21	27	4	5	53	20	1153
2011	IN-01	7	13	19	22	30	4	5	57	22	331
2011	IN-02	13	15	32	23	13	2	2	38	29	48

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	6	12	22	23	21	8	8	53	22	665
2019	IN-01	8	11	21	20	23	7	10	52	23	363
2019	IN-02	6	17	37	29	8	2	2	38	24	52
2018	IN	10	16	21	19	20	5	10	45	30	713
2018	IN-01	9	14	17	21	22	6	10	51	28	266
2018	IN-02	18	22	25	21	9	4	1	31	42	68
2017	IN	6	13	23	20	22	6	11	51	22	814
2017	IN-01	5	10	22	20	24	7	12	54	19	568
2017	IN-02	11	25	32	17	12	0	3	30	37	75
2014	IN	6	14	23	22	20	6	10	49	24	833
2014	IN-01	6	15	15	22	25	7	12	57	25	233
2014	IN-02	10	21	31	17	17	0	4	36	32	52
2011	IN	6	12	20	18	25	8	12	53	22	1151
2011	IN-01	8	11	17	19	23	8	15	54	24	330
2011	IN-02	9	15	37	21	12	2	4	35	26	48

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	3	6	17	34	31	3	7	71	10	667
2019	IN-01	3	5	18	30	34	3	8	71	10	364
2019	IN-02	2	15	21	49	11	0	2	62	17	53
2018	IN	3	8	21	25	32	2	8	64	13	715
2018	IN-01	3	6	22	27	32	2	8	65	10	267
2018	IN-02	7	13	34	26	18	0	1	45	21	68
2017	IN	2	6	19	32	31	2	7	70	9	813
2017	IN-01	2	5	17	30	35	3	7	73	8	566
2017	IN-02	1	16	31	39	11	1	1	51	18	75
2014	IN	3	6	21	37	26	1	6	68	10	834
2014	IN-01	2	6	17	34	32	2	7	73	8	233
2014	IN-02	4	4	29	48	13	0	2	63	8	52
2011	IN	3	7	20	28	32	3	8	66	11	1152
2011	IN-01	4	6	15	27	35	3	10	71	12	330
2011	IN-02	0	10	40	31	17	0	2	49	10	48

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	5	10	20	26	29	3	8	61	17	665
2019	IN-01	5	10	18	24	32	3	8	63	16	364
2019	IN-02	10	17	35	23	10	4	2	35	29	52
2018	IN	7	14	22	20	29	2	7	54	22	713
2018	IN-01	7	11	21	21	31	2	7	57	19	267
2018	IN-02	12	29	31	15	10	3	0	26	42	68
2017	IN	5	10	21	23	31	3	8	60	16	814
2017	IN-01	3	8	20	23	34	3	8	64	13	567
2017	IN-02	13	23	32	19	11	0	3	30	37	75
2014	IN	5	12	23	25	27	1	7	57	18	831
2014	IN-01	4	6	22	24	33	1	9	64	11	232
2014	IN-02	8	23	25	27	17	0	0	44	31	52
2011	IN	3	7	20	23	32	3	12	65	12	1152
2011	IN-01	5	7	15	23	34	5	13	68	14	330
2011	IN-02	9	13	39	22	13	2	2	37	22	48

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	12	14	22	20	20	8	5	46	30	665
2019	IN-01	13	15	22	17	20	7	6	43	32	362
2019	IN-02	6	19	29	33	10	0	4	44	26	52
2018	IN	14	18	21	16	20	5	6	40	36	714
2018	IN-01	19	20	18	15	15	6	6	35	44	266
2018	IN-02	19	24	24	24	7	3	0	32	44	68
2017	IN	8	10	22	21	26	7	6	55	21	813
2017	IN-01	7	11	20	20	29	7	7	57	20	566
2017	IN-02	13	12	33	27	11	1	3	39	26	75
2014	IN	8	13	20	19	24	7	7	51	26	832
2014	IN-01	11	15	17	19	27	3	9	51	29	232
2014	IN-02	8	13	33	31	10	4	2	43	22	52
2011	IN	9	11	22	18	24	8	7	50	24	1151
2011	IN-01	11	10	23	15	26	8	7	48	25	330
2011	IN-02	4	20	34	22	18	0	2	40	25	48

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	6	15	28	20	21	6	4	46	23	666
2019	IN-01	8	14	27	18	24	4	4	46	25	364
2019	IN-02	2	19	44	17	8	8	2	28	23	52
2018	IN	11	19	24	18	18	4	6	40	33	715
2018	IN-01	14	18	19	20	18	5	4	42	36	267
2018	IN-02	12	26	37	18	4	1	1	23	39	68
2017	IN	7	12	25	20	25	4	7	50	22	815
2017	IN-01	7	12	22	20	27	4	7	54	21	568
2017	IN-02	12	17	37	17	13	0	3	32	30	75
2014	IN	7	13	29	20	18	4	7	44	23	832
2014	IN-01	8	13	25	21	24	3	7	49	23	233
2014	IN-02	6	25	29	27	12	2	0	39	31	52

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	7	14	32	26	18	2	2	46	22	666
2019	IN-01	9	15	32	23	18	2	1	42	25	364
2019	IN-02	11	21	43	15	9	0	0	25	32	53

Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	73	10	4	3	2	1	6	90	5	669
2019	IN-01	71	12	5	3	2	1	6	88	6	364
2019	IN-02	77	6	6	0	2	2	8	92	2	53
2017	IN	74	9	6	2	3	0	6	89	5	819
2017	IN-01	75	8	6	1	3	0	6	89	5	571
2017	IN-02	70	13	4	4	3	0	7	89	7	76
2014	IN	76	11	4	3	1	0	5	92	4	842
2014	IN-01	75	10	6	3	1	0	4	89	4	235
2014	IN-02	75	11	8	4	0	0	2	88	4	53
2011	IN	78	9	4	3	2	1	3	91	5	1151
2011	IN-01	79	11	3	2	2	2	2	93	4	330
2011	IN-02	70	15	4	4	2	0	4	89	7	48

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	22	23	18	9	9	12	6	56	22	668
2019	IN-01	24	21	19	10	10	12	5	53	24	363
2019	IN-02	17	45	9	13	9	4	2	66	24	53
2018	IN	12	21	23	15	11	10	7	41	32	719
2018	IN-01	12	18	20	15	15	13	7	38	38	266
2018	IN-02	9	24	26	24	15	3	0	33	39	68
2017	IN	19	24	20	12	9	8	8	51	25	817
2017	IN-01	20	25	18	11	9	8	9	54	24	571
2017	IN-02	13	25	21	20	16	4	1	40	38	76
2014	IN	20	27	18	12	7	7	8	56	22	842
2014	IN-01	23	31	17	7	9	7	6	61	19	236
2014	IN-02	6	30	21	30	6	2	6	39	39	53

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	36	28	9	10	10	4	2	69	22	669
2019	IN-01	36	28	10	10	10	3	2	68	22	364
2019	IN-02	26	42	8	9	9	4	2	72	20	53
2018	IN	31	25	13	13	14	3	2	58	28	719
2018	IN-01	31	25	11	11	18	3	1	58	30	268
2018	IN-02	20	35	14	19	12	0	0	55	30	69
2017	IN	34	28	12	12	8	3	1	66	21	817
2017	IN-01	37	27	12	11	9	3	2	67	20	569
2017	IN-02	20	33	13	22	9	1	1	54	32	76
2014	IN	34	28	15	11	7	4	1	65	20	839
2014	IN-01	38	27	15	9	8	2	0	67	18	235
2014	IN-02	27	25	19	21	8	0	0	52	29	52

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	41	36	9	8	4	0	2	79	12	668
2019	IN-01	40	37	8	9	4	0	2	79	13	364
2019	IN-02	28	49	9	8	4	0	2	79	12	53
2018	IN	34	38	10	10	4	2	2	75	15	723
2018	IN-01	37	37	7	11	6	1	0	75	17	268
2018	IN-02	23	48	12	12	6	0	0	71	17	69
2017	IN	39	38	9	7	3	2	1	80	11	817
2017	IN-01	42	36	9	6	3	2	1	81	9	569
2017	IN-02	26	43	9	17	4	0	0	70	21	76
2014	IN	37	39	12	7	2	1	1	77	10	839
2014	IN-01	38	44	10	5	2	0	0	83	7	234
2014	IN-02	26	36	21	13	4	0	0	62	17	53

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	27	32	21	7	5	4	4	64	14	669
2019	IN-01	26	29	21	9	7	4	4	60	17	364
2019	IN-02	30	43	15	4	6	0	2	75	10	53
2018	IN	19	32	25	8	6	6	4	56	16	723
2018	IN-01	19	32	23	8	10	5	3	56	19	268
2018	IN-02	17	43	20	7	10	1	0	62	18	69

Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	15	17	18	8	12	4	26	46	29	667
2019	IN-01	14	13	18	8	15	4	28	41	33	364
2019	IN-02	20	33	24	7	7	0	7	58	16	54

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	35	31	13	13	7	0	67	20	670
2019	IN-01	36	31	13	13	7	0	68	20	365
2019	IN-02	28	24	19	24	6	0	52	30	54
2018	IN	37	35	10	9	8	0	72	18	723
2018	IN-01	39	32	11	8	9	0	72	17	268
2018	IN-02	22	38	20	7	12	1	60	19	69
2017	IN	42	32	10	10	6	0	74	16	818
2017	IN-01	46	29	9	10	6	0	75	15	570
2017	IN-02	28	38	11	16	8	0	66	24	76
2014	IN	42	35	10	7	5	0	77	12	837
2014	IN-01	44	36	8	6	6	0	81	12	232
2014	IN-02	33	31	21	12	4	0	63	15	52
2011	IN	38	37	10	9	6	0	75	15	1154
2011	IN-01	40	36	9	10	6	0	76	15	331
2011	IN-02	20	50	15	9	7	0	70	15	48

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	34	28	17	10	5	3	2	66	16	670
2019	IN-01	36	25	18	10	5	4	3	65	15	364
2019	IN-02	30	35	15	11	6	2	2	67	17	54
2018	IN	35	30	13	10	7	3	2	68	18	722
2018	IN-01	36	30	11	9	9	3	2	69	19	268
2018	IN-02	25	30	25	12	6	3	0	57	18	69
2017	IN	42	29	13	8	5	2	2	74	13	818
2017	IN-01	45	27	12	8	3	3	2	75	12	570
2017	IN-02	29	38	16	8	8	1	0	68	16	76
2014	IN	39	33	14	7	5	1	1	73	12	837
2014	IN-01	40	31	15	7	6	1	0	72	13	232
2014	IN-02	27	40	19	13	0	0	0	67	13	52
2011	IN	39	31	12	8	5	4	1	74	13	1153
2011	IN-01	43	30	12	7	4	4	1	77	11	331
2011	IN-02	17	57	6	13	4	2	0	76	18	48

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	35	33	12	12	6	1	1	69	19	669
2019	IN-01	35	32	13	13	6	1	1	67	20	364
2019	IN-02	19	50	9	15	7	0	0	69	22	54
2018	IN	35	34	12	11	7	1	0	69	18	722
2018	IN-01	33	36	13	9	9	0	0	70	17	268
2018	IN-02	25	32	22	14	6	1	0	57	21	69
2017	IN	40	35	9	11	4	1	0	76	15	817
2017	IN-01	43	34	9	9	4	1	0	78	13	569
2017	IN-02	22	42	7	25	3	1	0	65	28	76
2014	IN	39	37	10	10	4	0	0	77	14	841
2014	IN-01	39	36	10	9	5	0	0	75	14	236
2014	IN-02	29	38	15	17	0	0	0	67	17	52
2011	IN	38	35	10	11	5	1	0	74	16	1152
2011	IN-01	38	37	10	10	4	1	0	76	14	331
2011	IN-02	31	43	4	15	5	2	0	76	20	48

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	80	10	3	1	1	0	4	94	2	671
2019	IN-01	78	11	4	1	2	0	4	93	3	365
2019	IN-02	81	7	0	0	2	0	9	98	2	54
2017	IN	84	7	3	1	2	0	3	94	3	816
2017	IN-01	84	7	3	1	2	0	3	94	3	569
2017	IN-02	83	5	4	3	1	0	4	92	4	76
2014	IN	84	9	2	2	2	0	3	95	3	841
2014	IN-01	84	7	3	2	1	0	3	93	3	236
2014	IN-02	85	6	0	6	0	2	2	94	6	52
2011	IN	85	7	2	1	2	0	3	95	3	1153
2011	IN-01	85	7	3	1	1	1	2	95	2	331
2011	IN-02	87	2	2	0	5	0	4	93	5	48

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	32	19	9	6	14	4	15	63	26	670
2019	IN-01	31	18	11	6	16	3	15	60	27	364
2019	IN-02	33	19	9	9	19	0	11	58	31	54
2017	IN	38	21	8	5	11	3	14	71	19	818
2017	IN-01	40	20	8	5	11	3	13	72	19	571
2017	IN-02	26	22	12	8	18	0	13	56	30	76
2014	IN	40	22	10	4	8	3	13	74	14	841
2014	IN-01	42	20	9	4	11	2	11	72	18	236
2014	IN-02	37	15	10	6	4	2	27	73	14	52
2011	IN	32	27	12	8	9	3	9	67	19	1152
2011	IN-01	33	25	11	10	8	4	9	67	21	331
2011	IN-02	20	37	8	4	16	4	10	67	24	47

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	36	29	16	8	7	3	1	67	16	671
2019	IN-01	36	28	16	8	8	3	1	67	17	365
2019	IN-02	35	31	19	6	7	2	0	68	13	54
2018	IN	37	29	16	8	8	3	1	68	16	720
2018	IN-01	38	29	14	7	9	3	1	69	17	266
2018	IN-02	30	33	12	13	10	1	0	65	24	69
2017	IN	41	28	15	8	6	2	0	71	14	817
2017	IN-01	44	27	14	7	5	2	1	73	13	570
2017	IN-02	32	32	18	11	7	1	0	64	17	76

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	38	29	16	10	6	0	68	16	671
2019	IN-01	39	30	16	9	7	0	69	16	365
2019	IN-02	33	28	19	13	7	0	61	20	54
2018	IN	37	30	14	11	7	0	67	19	722
2018	IN-01	37	31	12	10	10	0	69	20	268
2018	IN-02	25	33	19	16	7	0	58	23	69
2017	IN	41	31	13	8	6	0	72	14	819
2017	IN-01	43	30	13	9	5	1	73	14	571
2017	IN-02	32	32	18	8	11	0	63	18	76
2014	IN	44	30	13	7	5	0	75	13	840
2014	IN-01	47	31	8	8	6	0	78	14	236
2014	IN-02	41	27	24	4	4	0	69	8	51

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	8	33	14	33	10	2	0	42	44	49
2019	IN-02	4	36	13	36	9	2	0	41	45	45

Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	28	25	17	11	8	11	0	60	21	666
2019	IN-01	28	24	17	11	9	10	0	59	22	363
2019	IN-02	33	27	19	15	6	0	0	60	21	52
2018	IN	21	28	19	11	11	9	1	54	25	712
2018	IN-01	21	28	16	9	14	10	1	55	26	263
2018	IN-02	17	28	23	14	10	6	1	48	27	69
2017	IN	26	29	15	8	8	12	1	64	19	812
2017	IN-01	29	27	15	8	7	12	2	65	17	566
2017	IN-02	18	33	16	22	9	1	0	52	32	76
2014	IN	28	28	17	9	7	10	1	63	18	827
2014	IN-01	30	33	11	8	9	8	0	69	18	231
2014	IN-02	19	30	25	13	11	2	0	50	25	53
2011	IN	25	27	15	10	8	12	1	61	21	1147
2011	IN-01	29	30	12	9	7	12	1	68	18	331
2011	IN-02	10	46	15	22	2	4	0	59	25	48

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	25	30	19	13	10	2	0	57	23	667
2019	IN-01	24	31	17	14	12	2	0	57	26	364
2019	IN-02	29	29	27	8	8	0	0	58	15	52
2018	IN	21	28	20	16	12	2	0	50	29	714
2018	IN-01	23	28	18	13	16	2	0	52	30	265
2018	IN-02	16	22	29	22	12	0	0	38	33	69
2017	IN	25	32	16	14	11	3	0	58	25	811
2017	IN-01	27	31	15	13	11	3	1	59	25	565
2017	IN-02	20	25	18	22	13	1	0	45	36	76
2014	IN	27	31	20	12	8	2	1	59	20	830
2014	IN-01	29	31	17	13	9	1	0	61	22	233
2014	IN-02	19	26	26	19	9	0	0	45	28	53
2011	IN	28	32	17	12	8	3	0	62	20	1150
2011	IN-01	32	27	18	12	8	3	0	62	20	332
2011	IN-02	18	34	26	15	5	2	0	54	20	48

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	17	29	19	17	11	7	0	49	30	667
2019	IN-01	17	28	16	18	13	8	0	48	34	363
2019	IN-02	17	31	27	17	8	0	0	48	25	52
2018	IN	15	24	21	19	13	8	0	42	35	715
2018	IN-01	16	24	19	15	17	8	0	44	35	265
2018	IN-02	6	29	32	14	14	4	0	36	30	69
2017	IN	16	31	18	16	10	9	0	52	28	816
2017	IN-01	18	30	17	16	9	9	0	53	28	570
2017	IN-02	8	38	17	18	16	3	0	47	35	76
2014	IN	16	32	23	13	8	8	0	52	23	837
2014	IN-01	18	32	23	9	11	7	0	54	21	233
2014	IN-02	11	30	25	25	8	2	0	42	33	53
2011	IN	19	28	19	15	8	10	1	52	26	1151
2011	IN-01	20	28	16	18	7	10	1	54	28	332
2011	IN-02	8	40	24	19	5	4	0	50	25	48

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	15	28	17	19	15	6	46	35	668
2019	IN-01	16	26	17	20	16	5	44	38	365
2019	IN-02	10	31	23	27	10	0	40	37	52
2018	IN	14	24	18	21	19	4	40	42	713
2018	IN-01	15	24	18	22	18	3	40	41	265
2018	IN-02	6	28	16	25	24	1	34	49	68
2017	IN	16	30	17	17	14	5	49	33	816
2017	IN-01	19	30	16	16	15	5	51	32	570
2017	IN-02	9	33	26	14	17	0	42	32	76
2014	IN	16	30	18	20	10	5	49	32	836
2014	IN-01	18	31	18	19	11	3	51	31	233
2014	IN-02	9	32	15	28	13	2	42	42	53
2011	IN	17	34	14	18	11	5	54	31	1151
2011	IN-01	18	37	13	16	10	5	58	28	332
2011	IN-02	9	42	21	13	7	8	56	21	48

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	37	14	7	5	6	25	6	74	16	665
2019	IN-01	34	14	7	6	8	25	5	68	21	362
2019	IN-02	33	15	12	4	8	27	2	68	16	52

Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	24	36	19	12	6	2	0	62	19	672
2019	IN-01	24	36	19	13	7	2	0	61	20	366
2019	IN-02	22	30	24	17	7	0	0	52	24	54
2018	IN	21	38	19	12	8	1	0	60	20	721
2018	IN-01	25	34	18	10	10	1	0	60	21	268
2018	IN-02	13	41	17	20	9	0	0	54	29	69
2017	IN	24	39	18	12	5	2	1	64	18	815
2017	IN-01	27	39	17	10	5	1	1	68	15	568
2017	IN-02	15	37	19	21	5	3	0	53	27	75
2014	IN	27	41	16	9	5	1	0	69	15	844
2014	IN-01	31	38	14	10	5	1	0	70	15	235
2014	IN-02	17	51	9	13	9	0	0	68	23	53
2011	IN	30	37	16	10	5	2	0	69	15	1153
2011	IN-01	34	32	16	11	5	2	0	67	16	330
2011	IN-02	23	58	12	6	0	0	0	81	6	48

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	13	29	22	18	10	6	46	30	668
2019	IN-01	11	29	24	18	10	7	44	31	366
2019	IN-02	9	28	22	22	17	2	38	40	54

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	28	32	15	9	8	5	2	65	19	671
2019	IN-01	26	30	15	10	10	5	2	61	22	365
2019	IN-02	30	39	13	13	4	2	0	70	17	54
2018	IN	26	33	15	12	9	4	2	62	23	722
2018	IN-01	28	34	13	12	11	2	0	63	24	268
2018	IN-02	20	43	13	13	10	0	0	64	23	69
2017	IN	30	35	11	10	6	5	3	70	18	818
2017	IN-01	32	34	10	10	7	5	3	72	18	570
2017	IN-02	25	37	13	16	5	4	0	64	22	76
2014	IN	32	32	13	9	7	5	2	69	16	844
2014	IN-01	35	29	13	8	9	6	0	68	18	235
2014	IN-02	38	26	15	13	8	0	0	64	21	53
2011	IN	30	34	10	9	8	6	2	70	19	1151
2011	IN-01	33	35	8	9	7	7	1	74	17	332
2011	IN-02	27	42	19	9	2	2	0	70	11	48

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	26	30	23	10	7	4	1	59	17	672
2019	IN-01	25	31	21	10	8	3	1	59	19	366
2019	IN-02	22	28	35	9	6	0	0	50	15	54
2018	IN	25	31	23	9	9	2	1	57	19	722
2018	IN-01	26	31	21	7	13	1	0	58	20	268
2018	IN-02	20	28	32	9	12	0	0	48	20	69

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	17	21	16	15	16	13	1	45	37	670
2019	IN-01	18	22	15	15	17	12	1	46	37	366
2019	IN-02	17	15	24	17	20	7	0	34	40	54
2018	IN	16	19	16	16	19	12	1	41	40	721
2018	IN-01	18	20	16	15	22	10	0	42	40	267
2018	IN-02	10	29	17	19	17	7	0	42	39	69
2017	IN	14	22	15	16	19	12	1	42	40	818
2017	IN-01	16	21	14	16	18	14	2	43	40	570
2017	IN-02	11	26	17	12	28	7	0	39	42	76
2014	IN	17	23	18	16	15	11	1	45	35	845
2014	IN-01	17	23	19	16	14	10	0	45	34	236
2014	IN-02	13	21	11	28	21	4	2	36	52	53
2011	IN	18	22	17	14	14	14	1	48	33	1147
2011	IN-01	22	20	18	11	11	15	2	51	27	331
2011	IN-02	17	24	17	21	15	6	0	44	39	48

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	11	16	24	15	19	12	3	32	40	672
2019	IN-01	12	14	24	14	21	11	3	30	41	366
2019	IN-02	4	20	31	22	19	4	0	25	42	54
2018	IN	10	17	22	17	23	9	2	30	45	720
2018	IN-01	10	19	21	18	23	8	3	32	45	266
2018	IN-02	4	14	25	19	35	3	0	19	55	69
2017	IN	10	17	23	16	19	11	4	31	41	818
2017	IN-01	11	16	22	15	19	12	4	32	41	570
2017	IN-02	4	17	18	25	26	5	4	23	57	76
2014	IN	10	17	25	16	17	12	4	31	40	839
2014	IN-01	11	19	23	21	15	9	3	34	41	235
2014	IN-02	0	25	23	28	21	2	2	25	51	53
2011	IN	12	20	25	14	14	11	4	37	33	1153
2011	IN-01	12	18	26	13	15	12	4	36	33	331
2011	IN-02	16	23	27	17	11	4	2	42	30	48

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	11	18	19	14	24	8	6	34	44	672
2019	IN-01	12	18	20	12	28	7	4	33	45	366
2019	IN-02	4	28	17	22	24	4	2	33	49	54
2018	IN	8	20	18	17	26	6	5	31	49	725
2018	IN-01	8	22	18	17	25	3	6	33	47	269
2018	IN-02	7	25	13	16	36	3	0	33	54	69
2017	IN	8	18	19	17	26	7	6	30	49	819
2017	IN-01	8	17	18	18	25	7	6	29	50	571
2017	IN-02	5	26	16	17	32	1	3	33	51	76
2014	IN	10	18	20	18	21	7	5	32	45	843
2014	IN-01	15	16	14	23	20	9	3	35	48	235
2014	IN-02	8	17	21	19	30	4	2	26	52	53
2011	IN	12	23	19	15	19	8	6	39	39	1151
2011	IN-01	12	23	18	14	20	9	5	40	39	330
2011	IN-02	23	31	9	22	12	4	0	56	35	48

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	40	21	13	7	5	3	11	71	14	669
2019	IN-01	40	20	15	7	6	4	9	68	15	365
2019	IN-02	44	24	13	7	6	2	4	73	14	54

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	48	6	4	4	8	6	25	78	16	670
2019	IN-01	50	8	4	4	6	6	23	80	14	365
2019	IN-02	57	4	7	4	7	6	15	77	14	54

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	35	14	15	9	9	7	12	60	22	671
2019	IN-01	35	13	15	9	10	5	12	58	23	365
2019	IN-02	28	21	23	11	6	8	4	55	19	53

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	31	14	13	10	9	11	12	59	25	671
2019	IN-01	32	14	14	10	11	8	11	57	26	365
2019	IN-02	19	19	28	13	8	8	6	43	24	53

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	27	14	13	13	15	7	10	50	34	671
2019	IN-01	29	15	13	13	14	6	10	52	32	366
2019	IN-02	13	25	19	15	21	4	4	41	39	53

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	56	14	7	2	3	7	11	85	7	669
2019	IN-01	55	13	8	2	5	6	10	82	9	365
2019	IN-02	55	17	13	2	2	4	8	81	4	53

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	63	8	5	3	4	7	9	85	9	671
2019	IN-01	63	8	5	4	6	7	8	83	12	366
2019	IN-02	75	6	8	0	2	2	8	90	2	53

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	62	8	5	3	4	4	15	86	8	671
2019	IN-01	61	8	5	4	5	4	15	83	11	365
2019	IN-02	68	13	8	0	2	0	9	90	2	53

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	9	22	20	20	18	9	2	35	43	673
2019	IN-01	10	19	19	22	20	9	1	32	47	367
2019	IN-02	6	37	30	17	7	4	0	44	25	54
2018	IN	7	17	24	24	19	7	1	27	46	725
2018	IN-01	7	14	22	27	21	7	2	23	52	269
2018	IN-02	10	29	29	25	7	0	0	39	32	69
2017	IN	8	24	23	19	17	7	2	35	40	819
2017	IN-01	9	22	23	20	17	7	2	34	41	571
2017	IN-02	8	38	16	25	11	1	1	47	36	76

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	28	32	16	11	7	5	1	64	19	674
2019	IN-01	30	30	16	11	8	4	1	63	20	367
2019	IN-02	26	41	20	7	6	0	0	67	13	54
2018	IN	30	33	17	10	7	4	0	65	17	725
2018	IN-01	30	32	14	10	11	3	0	64	21	269
2018	IN-02	25	35	17	16	4	3	0	61	21	69
2017	IN	34	35	14	7	5	4	1	73	12	817
2017	IN-01	37	33	13	7	5	5	1	74	13	569
2017	IN-02	29	33	20	7	9	3	0	64	16	76
2014	IN	33	36	15	7	2	6	1	74	10	844
2014	IN-01	38	35	13	8	3	3	0	75	11	236
2014	IN-02	19	49	25	4	0	0	4	71	4	53
2011	IN	35	32	14	8	4	5	1	72	13	1152
2011	IN-01	42	29	13	10	4	3	0	73	14	331
2011	IN-02	15	41	17	13	4	9	0	62	19	48

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	36	30	13	6	6	9	2	73	13	671
2019	IN-01	38	28	11	6	7	8	2	74	14	364
2019	IN-02	22	50	20	4	2	0	2	74	6	54
2018	IN	33	29	18	7	6	7	1	67	14	724
2018	IN-01	35	30	14	8	7	7	0	69	16	269
2018	IN-02	26	22	28	12	7	4	1	51	20	69
2017	IN	35	30	15	4	5	8	4	73	10	819
2017	IN-01	38	26	14	4	5	9	4	74	10	571
2017	IN-02	28	33	16	5	11	5	3	66	17	76
2014	IN	36	30	15	4	4	10	2	74	8	844
2014	IN-01	40	31	12	4	3	8	1	79	8	236
2014	IN-02	32	34	21	8	0	4	2	70	8	53

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	45	30	11	9	5	0	0	75	14	672
2019	IN-01	45	30	9	10	6	0	0	75	16	366
2019	IN-02	39	33	20	6	2	0	0	72	7	54
2018	IN	38	34	12	10	6	0	0	72	16	725
2018	IN-01	38	30	14	9	8	1	0	69	17	269
2018	IN-02	30	38	14	7	10	0	0	68	17	69
2017	IN	43	35	10	7	4	0	0	78	12	817
2017	IN-01	45	33	10	7	4	0	1	79	11	569
2017	IN-02	33	37	16	9	5	0	0	70	14	76
2014	IN	44	37	9	5	4	0	0	81	9	843
2014	IN-01	46	36	7	6	5	0	0	83	10	236
2014	IN-02	42	32	19	4	4	0	0	74	8	53
2011	IN	47	33	10	6	4	1	0	81	10	1150
2011	IN-01	56	26	9	6	3	0	0	81	10	331
2011	IN-02	38	40	11	9	2	0	0	78	11	48

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	30	27	19	14	9	1	0	58	24	671
2019	IN-01	30	25	19	14	11	1	0	55	25	367
2019	IN-02	26	30	20	19	6	0	0	56	24	54
2018	IN	26	29	20	12	12	1	0	56	24	725
2018	IN-01	26	29	17	13	15	0	0	55	28	269
2018	IN-02	13	26	35	10	13	3	0	40	24	69
2017	IN	28	33	19	9	10	0	1	62	19	818
2017	IN-01	30	32	19	8	9	1	1	63	17	570
2017	IN-02	18	36	21	11	13	1	0	55	24	76
2014	IN	28	33	20	11	8	0	1	61	19	844
2014	IN-01	33	30	16	11	10	0	0	63	21	236
2014	IN-02	23	38	21	15	4	0	0	60	19	53
2011	IN	31	33	17	11	6	1	0	65	17	1151
2011	IN-01	34	31	15	11	7	1	0	67	18	332
2011	IN-02	27	39	22	11	2	0	0	65	13	48

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	30	31	18	12	9	0	0	62	21	671
2019	IN-01	31	28	19	12	10	0	0	59	22	366
2019	IN-02	25	38	17	13	8	0	0	62	21	53
2018	IN	25	32	20	13	10	1	0	58	22	725
2018	IN-01	25	33	16	13	12	0	0	58	25	269
2018	IN-02	14	35	26	12	13	0	0	49	25	69
2017	IN	28	36	17	11	7	0	0	65	18	817
2017	IN-01	30	36	16	11	7	0	1	66	18	569
2017	IN-02	21	33	21	13	9	3	0	55	23	76
2014	IN	29	35	18	10	6	1	0	65	17	842
2014	IN-01	33	34	15	11	7	0	0	67	18	235
2014	IN-02	26	36	23	11	4	0	0	62	15	53
2011	IN	31	37	17	10	5	1	0	68	15	1152
2011	IN-01	35	33	16	10	5	0	0	69	16	332
2011	IN-02	18	47	15	17	2	0	0	65	19	48

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	25	17	17	12	17	11	2	47	33	672
2019	IN-01	25	15	17	11	19	12	2	46	34	367
2019	IN-02	28	23	15	11	19	2	2	53	31	53
2018	IN	17	18	20	18	18	7	2	39	39	725
2018	IN-01	17	17	20	15	21	8	2	38	40	269
2018	IN-02	12	17	20	19	20	12	0	33	44	69
2017	IN	20	19	21	13	16	8	2	44	33	818
2017	IN-01	20	20	19	14	16	9	2	45	34	570
2017	IN-02	26	14	22	13	12	11	1	46	28	76
2014	IN	21	20	20	13	15	8	3	46	32	841
2014	IN-01	21	17	20	12	19	7	3	43	34	235
2014	IN-02	15	15	25	21	15	8	2	33	40	53
2011	IN	23	22	17	12	14	10	2	51	30	1151
2011	IN-01	24	19	16	12	18	9	2	48	34	331
2011	IN-02	22	29	17	17	4	11	0	57	24	48

Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IN	23	46	31	664
2019	IN-01	24	43	33	364
2019	IN-02	28	46	26	54
2018	IN	24	45	32	710
2018	IN-01	23	46	31	265
2018	IN-02	26	49	25	68
2017	IN	17	49	34	811
2017	IN-01	16	49	35	565
2017	IN-02	17	55	28	75
2014	IN	22	49	28	832
2014	IN-01	26	44	30	234
2014	IN-02	15	52	33	52
2011	IN	23	47	29	1154
2011	IN-01	26	43	32	332
2011	IN-02	29	50	21	48

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IN	21	11	37	13	3	15	150
2019	IN-01	14	7	45	14	2	17	84
2019	IN-02	0	40	40	0	0	20	15
2018	IN	24	11	35	13	5	11	170
2018	IN-01	22	5	37	19	8	8	59
2018	IN-02	16	21	32	5	11	16	19
2017	IN	32	4	27	19	4	14	138
2017	IN-01	27	6	30	18	6	13	89
2017	IN-02	23	0	23	38	0	15	13
2014	IN	30	12	18	27	9999	13	180
2014	IN-01	14	14	17	37	9999	19	59
2011	IN	23	10	19	24	9999	24	266
2011	IN-01	15	8	24	25	9999	29	84
2011	IN-02	22	38	24	8	9999	8	13

Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	22	48	11	12	6	1	71	18	671
2019	IN-01	22	47	12	12	7	1	69	19	367
2019	IN-02	24	59	6	7	4	0	83	11	54

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	36	30	14	6	3	11	74	10	669
2019	IN-01	37	27	14	6	5	11	72	12	366
2019	IN-02	44	31	19	4	0	2	77	4	54

Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	21	79	666
2019	IN-01	22	78	365
2019	IN-02	24	76	54
2018	IN	21	79	722
2018	IN-01	24	76	267
2018	IN-02	23	77	69

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	36	64	138
2019	IN-01	33	67	79
2019	IN-02	46	54	13
2018	IN	34	66	128
2018	IN-01	37	63	57
2018	IN-02	43	57	14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	61	39	138
2018	IN	68	32	142
2018	IN-01	74	26	62
2018	IN-02	47	53	15

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	4	96	138
2018	IN	6	94	123
2018	IN-01	0	100	55
2018	IN-02	46	54	13

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	IN	100	138
2019	IN-01	100	79
2019	IN-02	100	13
2018	IN	100	123
2018	IN-01	100	55
2018	IN-02	100	13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	38	62	138
2018	IN	44	56	133

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	6	94	138

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	42	58	138
2019	IN-01	47	53	79
2019	IN-02	38	62	13
2018	IN	46	54	135

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	40	60	138
2018	IN	41	59	131

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	34	66	138
2018	IN	30	70	128
2018	IN-01	30	70	56
2018	IN-02	38	62	13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	40	60	138
2018	IN	41	59	133

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	25	75	138
2018	IN	23	77	128

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	59	41	138
2019	IN-01	62	38	79
2019	IN-02	46	54	13
2018	IN	50	50	135
2018	IN-01	52	48	58
2018	IN-02	62	38	13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	32	68	138
2018	IN	31	69	127

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	138
2019	IN-01	11	89	79
2019	IN-02	38	62	13
2018	IN	22	78	129
2018	IN-01	18	82	56
2018	IN-02	43	57	14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	138
2019	IN-01	24	76	79
2019	IN-02	46	54	13
2018	IN	27	73	127

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	48	52	138
2018	IN	50	50	133

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	41	59	138
2019	IN-01	44	56	79
2019	IN-02	46	54	13
2018	IN	33	67	129

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	17	83	138
2018	IN	13	87	125

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	56	44	138
2018	IN	55	45	137
2018	IN-01	45	55	58
2018	IN-02	54	46	13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	15	85	138
2018	IN	20	80	127

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	4	96	138
2018	IN	7	93	123

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	23	77	138
2018	IN	25	75	127

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	138
2018	IN	12	88	124

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	138
2019	IN-01	9	91	79
2019	IN-02	0	100	13
2018	IN	10	90	125
2018	IN-01	16	84	57
2018	IN-02	0	100	12

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	15	85	138
2018	IN	23	77	123

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	138
2018	IN	10	90	122

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	28	72	138
2018	IN	43	57	129
2018	IN-01	49	51	59
2018	IN-02	43	57	14

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	128
2018	IN	16	84	115

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	128
2018	IN	28	72	116

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	10	90	128
2018	IN	16	84	112
2018	IN-01	12	88	49
2018	IN-02	38	62	13

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	87	128
2018	IN	15	85	110
2018	IN-01	12	88	49
2018	IN-02	42	58	12

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	128
2018	IN	5	95	110

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	20	80	128
2018	IN	19	81	112

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	16	84	128
2019	IN-01	17	83	71
2019	IN-02	0	100	12
2018	IN	19	81	111

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	30	70	128
2018	IN	36	64	114

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	9	91	128
2018	IN	5	95	109

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	46	54	128
2018	IN	49	51	118

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	62	38	128
2018	IN	59	41	122
2018	IN-01	63	37	51
2018	IN-02	53	47	15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	5	95	128

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	128
2018	IN	17	83	110

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	18	82	659
2019	IN-01	19	81	359
2019	IN-02	28	72	53

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	14	11	15	8	9	35	9	43	30	656
2019	IN-01	14	10	15	8	11	32	9	42	33	359
2019	IN-02	24	16	22	14	12	10	2	45	30	50
2018	IN	12	13	19	9	9	32	6	40	30	712
2018	IN-01	11	17	14	9	12	34	3	44	34	265
2018	IN-02	15	18	18	14	11	21	3	44	32	66
2017	IN	13	16	15	7	7	35	8	50	25	816
2017	IN-01	13	15	15	6	6	37	8	51	23	570
2017	IN-02	9	21	18	12	17	16	7	39	37	76
2014	IN	11	16	20	8	6	33	7	44	23	841
2014	IN-01	11	17	17	9	6	31	8	47	25	236
2014	IN-02	4	13	25	13	10	27	8	26	35	52

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	28	23	16	7	6	18	2	63	17	657
2019	IN-01	30	21	18	8	7	15	2	60	18	359
2019	IN-02	30	28	12	14	8	8	0	63	24	50
2018	IN	23	27	20	6	9	14	2	58	18	710
2018	IN-01	22	29	17	6	12	14	1	60	21	266
2018	IN-02	20	25	26	9	11	9	0	49	22	65
2017	IN	25	28	15	7	6	15	3	65	16	815
2017	IN-01	27	27	15	6	6	16	3	67	14	569
2017	IN-02	17	36	11	17	11	7	3	58	30	76
2014	IN	25	31	18	6	4	15	1	67	12	846
2014	IN-01	28	29	19	7	4	12	1	66	12	236
2014	IN-02	15	38	28	8	6	4	2	56	14	53
2011	IN	35	30	15	5	3	11	1	74	9	1149
2011	IN-01	40	29	14	4	2	10	1	77	7	330
2011	IN-02	25	33	22	9	2	9	0	63	12	46

Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	11	89	669
2018	IN	10	90	720
2018	IN-01	12	88	267
2018	IN-02	9	91	69

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	32	68	72
2018	IN	19	81	59

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	71	29	72
2018	IN	91	9	67

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	0	100	72
2018	IN	0	100	56

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	35	65	72
2018	IN	26	74	58

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	26	74	72
2018	IN	20	80	59

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	25	75	72
2018	IN	24	76	58

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	15	85	72
2018	IN	16	84	56

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	14	86	72
2018	IN	16	84	56

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	24	76	72
2018	IN	28	72	57

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	32	68	72
2018	IN	18	82	56

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	8	92	72

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	14	86	72
2018	IN	26	74	57

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	0	100	72
2018	IN	0	100	55

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	21	79	72
2018	IN	30	70	60

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	0	100	72

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	25	75	72
2018	IN	41	59	59

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	33	67	72
2018	IN	48	52	62

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	18	82	72
2018	IN	12	88	57

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	15	85	72
2018	IN	34	66	59

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	13	88	72
2018	IN	11	89	56

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	53	47	72
2018	IN	43	57	61

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	11	89	670

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	14	10	18	5	6	40	8	46	20	657
2019	IN-01	15	10	18	6	6	38	7	45	22	357
2019	IN-02	25	15	33	2	4	13	8	51	7	52
2018	IN	13	13	19	5	6	38	6	46	19	709
2018	IN-01	13	13	17	7	8	37	4	45	26	265
2018	IN-02	15	17	18	3	8	33	6	53	18	66
2017	IN	14	15	18	2	4	40	7	55	12	812
2017	IN-01	14	13	17	2	3	43	8	55	11	566
2017	IN-02	13	26	25	5	7	20	4	52	16	76
2014	IN	12	14	21	3	3	40	6	49	12	840
2014	IN-01	11	15	21	3	4	39	6	48	14	236
2014	IN-02	10	13	29	6	4	33	6	38	16	52

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	30	22	15	4	5	22	2	68	11	657
2019	IN-01	32	23	14	5	6	19	1	68	14	357
2019	IN-02	33	25	27	4	2	8	2	64	6	52
2018	IN	26	27	16	5	6	18	2	66	13	709
2018	IN-01	27	29	13	6	9	16	1	67	18	266
2018	IN-02	21	29	20	5	8	17	2	61	15	66
2017	IN	29	27	15	3	3	20	3	72	8	813
2017	IN-01	31	25	15	3	3	21	2	73	8	567
2017	IN-02	24	37	18	7	4	8	3	68	12	76
2014	IN	26	30	15	4	2	20	2	73	7	843
2014	IN-01	25	35	19	3	3	14	1	70	7	236
2014	IN-02	28	34	17	4	2	13	2	73	7	53
2011	IN	39	29	13	3	2	13	1	80	6	1154
2011	IN-01	41	29	15	3	1	10	0	79	5	331
2011	IN-02	28	39	8	9	2	13	0	78	13	47

Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	33	30	18	9	8	1	0	64	18	671
2019	IN-01	28	33	19	9	10	1	1	62	19	367
2019	IN-02	24	33	17	17	9	0	0	57	26	54
2018	IN	28	24	22	12	13	0	1	52	26	723
2018	IN-01	29	25	20	12	12	1	2	55	25	268
2018	IN-02	29	23	25	9	14	0	0	52	23	69
2017	IN	31	25	22	11	11	0	1	56	22	816
2017	IN-01	33	24	21	10	11	1	1	57	22	569
2017	IN-02	22	36	21	13	8	0	0	58	21	76

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	47	26	16	5	3	0	2	75	9	672
2019	IN-01	48	26	17	4	4	1	1	75	7	367
2019	IN-02	9	37	31	13	7	0	2	47	21	54
2018	IN	42	29	17	5	3	0	4	74	9	722
2018	IN-01	43	32	15	3	3	0	4	79	6	267
2018	IN-02	20	25	29	19	7	0	0	45	26	69
2017	IN	47	28	14	5	2	0	3	78	8	815
2017	IN-01	50	28	14	4	1	0	3	80	6	569
2017	IN-02	25	35	17	15	7	0	1	61	22	75

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	51	25	12	4	3	1	4	79	8	671
2019	IN-01	53	24	11	4	3	1	5	81	7	366
2019	IN-02	19	42	21	11	4	4	0	63	16	53
2018	IN	46	24	13	5	2	1	8	77	9	722
2018	IN-01	50	24	12	3	3	1	8	81	6	267
2018	IN-02	32	20	28	14	6	0	0	52	20	69
2017	IN	50	25	13	4	2	1	5	80	6	814
2017	IN-01	52	23	13	3	2	1	5	80	6	568
2017	IN-02	35	32	21	7	4	0	1	68	11	75

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	55	19	12	6	3	2	3	79	9	672
2019	IN-01	56	21	11	4	4	2	3	80	8	366
2019	IN-02	19	26	30	15	7	0	4	46	23	54
2018	IN	50	22	11	4	3	3	7	80	8	723
2018	IN-01	52	24	13	3	1	1	5	81	5	268
2018	IN-02	25	28	26	13	9	0	0	52	22	69
2017	IN	59	20	8	4	1	4	5	86	6	816
2017	IN-01	61	18	8	3	1	4	5	87	5	569
2017	IN-02	25	45	14	11	3	0	3	72	14	76

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	62	15	8	3	2	1	10	86	5	671
2019	IN-01	61	14	7	3	2	0	11	86	6	366
2019	IN-02	57	21	15	2	0	0	6	82	2	53
2018	IN	57	15	8	2	2	1	15	86	5	722
2018	IN-01	62	13	8	2	2	1	12	86	5	268
2018	IN-02	51	20	7	1	0	1	19	89	2	69
2017	IN	62	15	6	2	1	1	13	90	4	813
2017	IN-01	63	14	5	2	1	1	14	90	4	567
2017	IN-02	54	25	9	0	3	0	9	87	3	76

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	33	26	19	11	10	1	60	21	671
2019	IN-01	33	23	21	11	11	1	57	22	366
2019	IN-02	21	34	17	11	15	2	56	27	53
2018	IN	28	29	19	10	12	2	58	23	725
2018	IN-01	28	27	18	12	14	1	56	26	269
2018	IN-02	28	32	22	7	10	1	60	18	69
2017	IN	32	30	17	10	9	0	63	20	816
2017	IN-01	32	30	18	10	9	1	63	19	568
2017	IN-02	25	32	21	9	13	0	57	22	76

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	32	25	19	10	8	1	4	60	20	673
2019	IN-01	31	23	20	11	9	2	3	57	21	367
2019	IN-02	24	37	19	11	7	0	2	62	19	54
2018	IN	30	22	20	11	11	2	4	55	24	724
2018	IN-01	29	22	21	12	13	1	2	52	26	269
2018	IN-02	23	20	30	16	10	0	0	43	26	69
2017	IN	31	27	21	11	7	1	3	59	19	816
2017	IN-01	33	25	22	10	7	1	3	59	18	568
2017	IN-02	20	36	22	16	7	0	0	55	22	76

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	39	27	15	8	5	2	3	70	14	672
2019	IN-01	39	26	15	8	6	2	4	69	15	367
2019	IN-02	24	37	24	9	4	0	2	62	13	54
2018	IN	37	24	15	10	6	3	6	66	18	723
2018	IN-01	40	24	14	6	10	0	6	68	17	268
2018	IN-02	22	30	25	16	6	1	0	53	22	69
2017	IN	43	27	16	7	4	1	3	73	11	816
2017	IN-01	46	24	15	6	4	1	3	74	10	568
2017	IN-02	26	26	30	12	5	0	0	53	17	76

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	44	28	14	7	5	0	1	74	12	672
2019	IN-01	44	29	13	7	6	0	1	74	13	367
2019	IN-02	26	31	30	6	6	0	2	58	11	54
2018	IN	42	30	12	7	5	1	2	74	13	723
2018	IN-01	47	26	9	8	8	1	1	75	16	268
2018	IN-02	32	26	22	13	6	0	1	59	19	69
2017	IN	47	29	12	7	4	0	1	77	11	817
2017	IN-01	50	25	12	6	4	1	2	77	10	570
2017	IN-02	29	37	18	9	7	0	0	66	16	76

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	39	25	12	10	13	1	65	23	672
2019	IN-01	38	23	13	12	13	1	62	25	367
2019	IN-02	28	35	11	7	17	2	64	25	54

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	46	30	14	5	3	1	2	78	8	672
2019	IN-01	47	29	15	4	2	0	2	79	6	367
2019	IN-02	33	35	20	6	2	2	2	71	8	54
2018	IN	47	30	13	5	2	1	3	79	7	722
2018	IN-01	48	29	12	5	3	1	2	79	8	266
2018	IN-02	33	33	20	7	4	0	1	68	12	69
2017	IN	57	25	10	4	2	1	2	84	6	816
2017	IN-01	59	24	9	3	2	1	2	86	5	568
2017	IN-02	45	30	16	7	1	0	1	76	8	76

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	48	22	14	8	3	0	4	74	12	673
2019	IN-01	47	22	14	10	4	0	4	71	15	367
2019	IN-02	54	26	11	2	0	0	7	86	2	54
2018	IN	48	22	16	6	4	0	4	73	10	723
2018	IN-01	50	19	19	5	4	0	3	71	10	267
2018	IN-02	58	19	12	4	3	1	3	80	8	69
2017	IN	49	23	13	6	4	0	4	75	11	816
2017	IN-01	49	21	14	7	5	0	4	73	12	569
2017	IN-02	59	30	5	3	0	0	3	92	3	76

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	66	13	6	4	2	1	8	86	7	673
2019	IN-01	63	14	7	5	3	0	7	83	9	367
2019	IN-02	70	9	4	4	0	2	11	91	4	54
2018	IN	61	11	6	3	2	5	11	87	6	720
2018	IN-01	62	11	5	3	4	4	12	86	8	267
2018	IN-02	71	14	4	1	0	3	6	94	2	69

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	69	10	7	4	5	1	5	84	9	672
2019	IN-01	68	12	6	5	5	1	3	83	10	367
2019	IN-02	74	9	4	2	4	0	7	90	6	54
2018	IN	63	15	7	4	4	2	5	83	9	724
2018	IN-01	62	16	7	4	6	0	4	82	10	268
2018	IN-02	65	16	7	7	1	1	1	84	9	69
2017	IN	71	14	6	3	3	0	3	88	5	816
2017	IN-01	73	11	6	3	2	1	4	88	5	569
2017	IN-02	62	17	9	5	5	0	1	80	11	76

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	71	16	5	3	1	1	3	91	4	673
2019	IN-01	71	17	5	2	2	1	2	91	5	367
2019	IN-02	48	28	6	9	0	2	7	84	10	54
2018	IN	67	16	8	3	2	1	4	87	4	725
2018	IN-01	69	16	6	4	1	0	3	88	5	268
2018	IN-02	43	29	14	4	4	1	3	76	9	69
2017	IN	72	18	4	2	1	0	3	93	3	816
2017	IN-01	76	14	3	2	1	0	3	93	3	569
2017	IN-02	47	37	12	1	3	0	0	84	4	76

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	56	21	10	4	6	1	2	79	11	671
2019	IN-01	57	20	10	4	7	1	1	79	10	365
2019	IN-02	48	35	4	4	6	0	4	87	10	54
2018	IN	48	21	12	7	8	0	3	72	15	726
2018	IN-01	49	19	13	5	12	0	2	70	17	269
2018	IN-02	43	22	20	9	3	0	3	67	12	69
2017	IN	59	20	11	4	5	0	2	80	9	815
2017	IN-01	61	18	10	4	4	0	2	81	9	567
2017	IN-02	43	32	16	4	5	0	0	75	9	76

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	51	5	1	0	0	1	41	97	1	667
2019	IN-01	50	2	1	0	0	1	46	99	0	364
2019	IN-02	41	37	11	4	0	0	7	84	4	54
2018	IN	40	5	2	0	1	1	52	93	2	720
2018	IN-01	39	2	1	0	0	0	58	98	0	268
2018	IN-02	36	33	16	3	4	0	7	75	8	69
2017	IN	45	6	1	1	1	0	47	95	3	810
2017	IN-01	45	1	0	1	0	0	52	97	2	564
2017	IN-02	37	41	8	5	5	0	4	81	11	76

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	51	18	12	5	4	1	10	77	10	669
2019	IN-01	48	18	13	6	4	1	9	74	11	364
2019	IN-02	61	20	7	2	2	0	7	88	4	54
2018	IN	45	19	13	7	4	1	13	73	12	725
2018	IN-01	43	20	14	6	6	0	11	72	13	269
2018	IN-02	62	17	9	1	1	0	9	87	3	69
2017	IN	46	22	13	6	4	0	9	75	11	817
2017	IN-01	44	23	13	7	3	0	10	74	12	570
2017	IN-02	66	18	11	3	1	0	1	85	4	76

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	33	23	18	9	15	0	2	57	25	673
2019	IN-01	33	22	17	8	17	1	2	57	26	367
2019	IN-02	33	22	19	17	7	0	2	57	25	54
2018	IN	25	20	16	14	23	1	1	46	38	725
2018	IN-01	19	24	15	17	25	1	0	43	42	268
2018	IN-02	30	16	14	12	28	0	0	46	39	69
2017	IN	25	19	18	15	21	0	1	45	37	817
2017	IN-01	24	19	18	16	21	0	2	43	38	569
2017	IN-02	28	13	20	14	24	1	0	41	39	76

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	51	26	12	4	3	1	3	80	8	673
2019	IN-01	47	27	14	6	2	1	3	76	9	367
2019	IN-02	48	35	7	4	2	0	4	87	6	54
2018	IN	48	26	12	6	4	1	3	77	10	724
2018	IN-01	47	24	14	7	5	0	2	73	13	268
2018	IN-02	54	26	13	3	1	0	3	82	4	69
2017	IN	52	28	10	4	3	0	2	83	7	816
2017	IN-01	52	28	10	4	3	1	3	83	7	568
2017	IN-02	62	25	11	3	0	0	0	87	3	76

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	17	34	33	10	5	52	15	673
2019	IN-01	18	35	31	11	5	53	16	367
2019	IN-02	9	24	52	9	6	33	15	54
2018	IN	18	31	32	13	6	49	19	724
2018	IN-01	19	30	28	13	9	50	22	269
2018	IN-02	10	26	41	20	3	36	23	69
2017	IN	16	37	32	9	5	53	14	815
2017	IN-01	18	37	30	9	5	56	15	568
2017	IN-02	8	33	47	7	5	41	12	75

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	11	17	36	22	14	0	36	28	673
2019	IN-01	13	17	32	21	16	0	37	30	367
2019	IN-02	6	20	44	20	9	0	30	26	54
2018	IN	10	17	38	21	13	1	35	27	725
2018	IN-01	13	16	36	20	14	1	34	29	269
2018	IN-02	7	17	39	23	13	0	36	25	69
2017	IN	8	15	35	27	15	0	42	24	814
2017	IN-01	10	14	34	27	15	0	42	24	568
2017	IN-02	4	20	44	24	8	0	32	24	75

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	18	33	21	13	9	6	0	55	23	673
2019	IN-01	18	32	20	14	11	4	0	52	26	367
2019	IN-02	9	41	26	19	6	0	0	50	24	54
2018	IN	17	30	21	12	12	7	1	51	26	723
2018	IN-01	23	25	20	12	15	6	0	51	28	268
2018	IN-02	6	41	17	20	13	1	1	48	34	69
2017	IN	16	31	22	14	11	6	1	50	27	818
2017	IN-01	17	30	22	13	12	5	0	50	27	571
2017	IN-02	11	32	22	22	11	1	1	43	34	76

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	17	25	21	16	13	6	2	46	31	668
2019	IN-01	18	24	21	16	14	6	1	45	33	365
2019	IN-02	9	26	28	24	9	2	2	37	35	54
2018	IN	16	26	18	19	16	3	2	44	36	723
2018	IN-01	19	24	17	16	20	4	0	45	38	268
2018	IN-02	7	28	20	25	17	3	0	36	43	69
2017	IN	16	29	22	15	13	3	3	47	30	818
2017	IN-01	17	27	22	16	12	4	2	47	30	571
2017	IN-02	11	25	28	17	18	1	0	36	36	76

Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	19	81	669
2019	IN-01	23	77	366
2019	IN-02	17	83	54
2017	IN	18	82	816
2017	IN-01	16	84	570
2017	IN-02	15	85	75
2014	IN	16	84	836
2014	IN-01	19	81	236
2014	IN-02	10	90	52

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	80	20	126
2017	IN	74	26	144
2017	IN-01	75	25	93
2017	IN-02	73	27	11
2014	IN	79	21	137
2014	IN-01	86	14	44

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	42	28	10	11	10	0	0	69	21	101
2017	IN	43	28	4	14	8	3	0	74	22	106
2017	IN-01	46	28	1	14	7	3	0	76	22	69
2014	IN	41	36	4	11	6	1	1	78	18	108
2014	IN-01	36	44	3	10	5	0	3	82	16	39

Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	46	25	9	3	2	13	3	55	45	669
2019	IN-01	41	27	9	2	2	16	2	51	49	365
2019	IN-02	39	30	17	9	0	4	2	41	59	54
2018	IN	56	19	6	1	2	13	3	66	34	718
2018	IN-01	57	21	4	1	1	13	3	68	32	268
2018	IN-02	51	26	10	0	1	6	6	57	43	69
2017	IN	45	22	10	5	3	15	1	53	47	813
2017	IN-01	44	22	9	5	3	16	2	54	46	567
2017	IN-02	44	28	12	8	3	5	0	46	54	75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	48	52	252
2019	IN-01	44	56	147
2019	IN-02	77	23	30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IN	72	28	239
2019	IN-01	75	25	138
2019	IN-02	52	48	29
2018	IN	69	31	198
2018	IN-01	71	29	70
2018	IN-02	63	38	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	17	21	19	11	10	4	18	49	27	252
2019	IN-01	20	19	18	9	13	3	17	49	28	146
2019	IN-02	7	20	27	20	10	3	13	32	36	30
2018	IN	14	26	17	7	17	2	17	49	30	205
2018	IN-01	17	22	19	8	15	1	17	47	29	72
2018	IN-02	8	31	15	4	19	4	19	50	30	26
2017	IN	11	33	16	14	13	2	11	50	31	318
2017	IN-01	11	33	16	14	13	3	12	51	31	215
2017	IN-02	18	29	16	18	13	0	5	50	33	38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	12	17	16	9	12	7	27	44	32	251
2019	IN-01	10	16	16	7	16	7	27	40	35	146
2019	IN-02	10	17	17	20	10	3	23	36	41	30
2018	IN	13	22	14	8	14	5	25	49	32	204
2018	IN-01	15	21	14	6	14	4	26	52	28	72
2018	IN-02	4	19	19	8	12	4	35	38	31	26
2017	IN	9	25	15	15	13	4	20	44	37	317
2017	IN-01	9	24	15	15	12	5	21	44	36	214
2017	IN-02	13	24	5	11	24	3	21	48	45	38

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IN	48	8	3	2	3	6	30	87	8	661
2019	IN-01	43	10	4	2	3	6	30	85	8	358
2019	IN-02	48	6	7	6	7	4	22	73	18	54
2018	IN	53	9	4	1	3	6	24	89	6	705
2018	IN-01	52	12	3	1	3	6	24	90	5	263
2018	IN-02	55	6	7	3	3	6	19	82	8	67

Report a problem on this page

Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - IN

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment