2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - HS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	36	43	1	17	3	0	79	20	102
2019	HS-03	16	39	0	45	0	0	55	45	11
2019	HS-05	25	67	0	4	4	0	92	8	12
2019	HS-06	58	31	3	8	0	0	89	8	36
2019	HS-07	62	12	0	26	0	0	74	26	14
2017	HS	36	46	6	7	5	0	82	12	114
2017	HS-04	29	64	3	0	4	0	93	4	10
2017	HS-05	30	42	19	9	0	0	72	9	10
2017	HS-06	51	41	4	4	0	0	92	4	49
2017	HS-07	30	53	6	6	6	0	82	12	15
2014	HS	52	35	4	4	3	2	89	7	107
2014	HS-02	65	25	5	5	0	0	90	5	11
2014	HS-06	63	30	4	2	0	0	94	2	46
2011	HS	54	36	4	5	2	0	90	6	447
2011	HS-02	63	33	0	5	0	0	95	5	17
2011	HS-03	52	31	6	7	3	0	84	10	100
2011	HS-04	61	30	4	5	0	0	91	5	23
2011	HS-05	54	39	2	5	0	0	93	5	100
2011	HS-06	50	43	2	2	2	0	94	4	48
2011	HS-07	10	51	10	20	10	0	60	30	17
2008	HS	46	45	4	5	1	0	90	6	354
2008	HS-03	40	52	3	5	0	0	92	5	97
2008	HS-04	23	77	0	0	0	0	100	0	17
2008	HS-05	50	41	5	3	0	0	92	3	130
2008	HS-06	61	32	0	7	0	0	93	7	31
2008	HS-07	21	27	0	40	13	0	48	52	10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	61	30	4	2	1	0	2	92	3	102
2019	HS-03	49	45	0	0	0	0	6	100	0	11
2019	HS-05	63	33	0	0	4	0	0	96	4	12
2019	HS-06	72	22	3	0	3	0	0	94	3	36
2019	HS-07	86	7	0	0	0	0	7	100	0	14
2017	HS	74	15	1	8	0	1	0	90	9	113
2017	HS-04	68	29	0	3	0	0	0	97	3	10
2017	HS-05	53	23	5	19	0	0	0	77	19	10
2017	HS-06	75	19	2	2	2	0	0	94	4	48
2017	HS-07	88	6	0	0	0	6	0	100	0	15
2014	HS	83	16	0	0	0	0	0	100	0	107
2014	HS-02	95	5	0	0	0	0	0	100	0	11
2014	HS-06	87	13	0	0	0	0	0	100	0	46
2011	HS	56	16	3	2	1	0	21	93	3	442
2011	HS-02	76	20	0	0	5	0	0	95	5	17
2011	HS-03	56	13	4	2	0	2	23	92	3	99
2011	HS-04	71	17	0	4	4	0	4	92	8	23
2011	HS-05	44	19	5	1	2	0	29	89	4	100
2011	HS-06	81	12	2	2	2	0	0	94	4	48
2011	HS-07	62	5	10	5	0	0	18	82	6	17
2008	HS	57	20	4	1	0	0	18	94	1	352
2008	HS-03	57	18	7	1	0	1	16	91	1	96
2008	HS-04	40	53	0	7	0	0	0	93	7	17
2008	HS-05	43	20	2	0	0	0	35	97	0	129
2008	HS-06	75	24	0	1	0	0	0	99	1	31
2008	HS-07	87	6	0	0	6	0	0	94	6	10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	41	36	6	13	4	0	0	77	17	102
2019	HS-03	21	41	0	38	0	0	0	62	38	11
2019	HS-05	51	37	4	4	4	0	0	88	8	12
2019	HS-06	61	31	3	6	0	0	0	92	6	36
2019	HS-07	44	28	5	5	17	0	0	72	23	14
2017	HS	29	27	15	21	8	0	0	57	29	113
2017	HS-04	6	58	29	3	4	0	0	64	7	10
2017	HS-05	9	23	19	49	0	0	0	32	49	10
2017	HS-06	33	35	8	19	4	0	0	69	23	48
2017	HS-07	15	32	24	12	18	0	0	47	29	15
2014	HS	49	32	4	8	7	0	0	81	15	107
2014	HS-02	90	10	0	0	0	0	0	100	0	11
2014	HS-06	46	32	4	16	2	0	0	78	18	46
2011	HS	37	42	9	7	3	0	2	80	10	445
2011	HS-02	41	44	0	5	10	0	0	85	15	16
2011	HS-03	25	43	12	15	1	0	4	71	17	100
2011	HS-04	47	38	10	5	0	0	0	85	5	23
2011	HS-05	35	49	9	2	2	1	2	87	4	100
2011	HS-06	45	41	4	10	0	0	0	86	10	48
2011	HS-07	28	15	0	28	30	0	0	42	58	17

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	27	42	6	22	3	0	69	26	102
2019	HS-03	8	12	14	51	16	0	20	67	11
2019	HS-05	21	59	12	8	0	0	80	8	12
2019	HS-06	36	50	3	11	0	0	86	11	36
2019	HS-07	55	33	0	5	7	0	88	12	14
2018	HS	33	38	6	16	4	2	72	21	90
2018	HS-03	23	30	18	29	0	0	53	29	11
2018	HS-06	46	42	12	0	0	0	88	0	22
2018	HS-07	42	42	6	11	0	0	83	11	13
2017	HS	24	48	10	11	7	0	72	18	114
2017	HS-04	3	90	0	3	4	0	93	7	10
2017	HS-05	9	44	28	0	19	0	53	19	10
2017	HS-06	39	45	8	6	2	0	84	8	49
2017	HS-07	30	26	9	23	12	0	56	35	15
2014	HS	33	42	8	10	4	3	77	14	106
2014	HS-02	47	23	13	0	13	5	74	13	11
2014	HS-06	46	40	4	9	0	0	87	9	46
2011	HS	39	40	10	6	2	3	81	9	448
2011	HS-02	18	38	20	0	15	10	62	16	17
2011	HS-03	30	47	13	6	2	1	78	8	100
2011	HS-04	45	45	0	5	0	5	95	5	23
2011	HS-05	46	37	8	7	2	0	83	9	101
2011	HS-06	46	35	4	8	2	4	85	11	48
2011	HS-07	46	30	10	10	5	0	75	15	17
2008	HS	39	36	10	12	4	0	74	16	354
2008	HS-03	33	40	13	12	2	0	73	14	98
2008	HS-04	7	60	20	10	3	0	67	13	17
2008	HS-05	47	34	11	7	1	1	81	8	131
2008	HS-06	50	25	3	18	3	0	75	22	31
2008	HS-07	6	60	12	22	0	0	66	22	10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	33	44	10	11	3	76	14	102
2019	HS-03	8	31	45	8	8	39	16	11
2019	HS-05	25	51	4	16	4	76	20	12
2019	HS-06	50	44	3	3	0	94	3	36
2019	HS-07	55	17	5	16	7	72	23	14
2017	HS	44	33	9	9	5	77	14	110
2017	HS-05	47	23	30	0	0	70	0	10
2017	HS-06	54	33	8	4	0	88	4	48
2017	HS-07	33	38	6	0	23	71	23	15
2014	HS	45	41	5	7	1	87	8	107
2014	HS-02	40	55	5	0	0	95	0	11
2014	HS-06	51	43	0	6	0	94	6	46

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	38	30	13	13	6	0	0	67	19	102
2019	HS-03	8	33	32	12	16	0	0	41	27	11
2019	HS-05	59	29	4	8	0	0	0	88	8	12
2019	HS-06	39	39	6	17	0	0	0	78	17	36
2019	HS-07	65	11	12	5	7	0	0	76	12	14
2018	HS	37	32	20	5	7	0	0	68	12	90
2018	HS-03	42	23	23	6	5	0	0	65	11	11
2018	HS-06	38	46	4	8	4	0	0	83	13	22
2018	HS-07	36	53	0	11	0	0	0	89	11	13
2017	HS	49	21	14	6	10	0	1	70	16	110
2017	HS-05	51	23	21	5	0	0	0	74	5	10
2017	HS-06	33	35	15	4	13	0	0	69	17	48
2017	HS-07	30	38	9	0	18	0	6	72	19	15
2014	HS	44	31	13	7	5	0	0	75	12	107
2014	HS-02	40	42	0	18	0	0	0	82	18	11
2014	HS-06	32	43	13	11	2	0	0	75	13	46
2011	HS	34	37	14	5	5	1	3	75	10	447
2011	HS-02	21	49	4	21	5	0	0	70	26	16
2011	HS-03	37	34	13	5	7	1	3	75	12	100
2011	HS-04	37	59	4	0	0	0	0	96	0	23
2011	HS-05	33	33	19	2	4	5	5	73	6	101
2011	HS-06	38	39	10	6	6	0	0	77	12	48
2011	HS-07	33	53	0	5	10	0	0	85	15	17

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	42	37	13	6	3	0	0	79	8	101
2019	HS-03	21	57	0	21	0	0	0	79	21	11
2019	HS-05	55	33	4	0	8	0	0	88	8	12
2019	HS-06	33	47	11	8	0	0	0	81	8	36
2019	HS-07	77	16	7	0	0	0	0	93	0	14
2018	HS	43	39	8	7	3	0	0	82	10	90
2018	HS-03	41	43	5	5	6	0	0	83	11	11
2018	HS-06	46	46	4	0	4	0	0	92	4	22
2018	HS-07	42	47	0	0	11	0	0	89	11	13
2017	HS	50	28	13	8	2	0	0	77	10	114
2017	HS-04	83	0	13	3	0	0	0	83	3	10
2017	HS-05	49	32	19	0	0	0	0	81	0	10
2017	HS-06	45	43	4	2	6	0	0	88	8	49
2017	HS-07	12	41	0	41	6	0	0	53	47	15
2014	HS	46	46	5	2	1	0	0	92	3	106
2014	HS-02	60	36	5	0	0	0	0	95	0	11
2014	HS-06	42	54	2	2	0	0	0	96	2	46
2011	HS	50	34	10	4	1	0	0	84	6	446
2011	HS-02	42	39	5	10	0	4	0	85	10	17
2011	HS-03	36	36	17	7	4	0	0	72	11	100
2011	HS-04	62	29	4	5	0	0	0	91	5	23
2011	HS-05	60	29	7	2	0	1	1	91	2	101
2011	HS-06	51	43	0	6	0	0	0	94	6	48
2011	HS-07	52	33	5	5	5	0	0	85	10	17
2008	HS	47	40	10	2	1	0	0	87	3	356
2008	HS-03	32	41	20	5	1	1	0	74	6	98
2008	HS-04	47	50	0	0	3	0	0	97	3	17
2008	HS-05	45	42	10	1	1	0	0	87	3	131
2008	HS-06	69	27	3	0	0	0	0	97	0	31
2008	HS-07	38	62	0	0	0	0	0	100	0	10

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	22	34	22	16	6	0	0	56	22	102
2019	HS-03	8	49	8	14	21	0	0	57	35	11
2019	HS-05	55	8	25	12	0	0	0	63	12	12
2019	HS-06	11	47	19	17	6	0	0	58	22	36
2019	HS-07	55	11	7	21	7	0	0	65	28	14
2018	HS	32	32	14	12	10	0	0	64	22	89
2018	HS-03	30	41	13	5	11	0	0	71	17	11
2018	HS-06	25	38	13	12	13	0	0	63	25	22
2018	HS-07	27	50	18	0	6	0	0	77	6	12
2017	HS	28	31	16	12	13	0	0	59	25	114
2017	HS-04	26	55	3	10	7	0	0	80	17	10
2017	HS-05	32	37	26	5	0	0	0	70	5	10
2017	HS-06	24	33	14	10	18	0	0	57	29	49
2017	HS-07	0	15	33	35	18	0	0	15	53	15
2014	HS	31	37	9	13	8	2	0	69	22	107
2014	HS-02	42	35	5	5	0	13	0	88	6	11
2014	HS-06	23	40	11	21	5	0	0	63	26	46
2011	HS	23	35	23	9	8	1	0	59	18	448
2011	HS-02	44	33	15	5	4	0	0	77	9	17
2011	HS-03	16	33	25	11	14	1	0	49	25	100
2011	HS-04	27	41	26	0	5	0	0	69	5	23
2011	HS-05	26	32	24	7	7	1	2	60	15	101
2011	HS-06	16	45	14	14	10	0	0	61	25	48
2011	HS-07	41	35	10	5	10	0	0	75	15	17

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	28	43	17	10	2	0	71	12	101
2019	HS-03	14	27	8	51	0	0	41	51	11
2019	HS-05	47	33	12	4	4	0	80	8	12
2019	HS-06	26	63	3	9	0	0	89	9	35
2019	HS-07	55	40	0	5	0	0	95	5	14
2018	HS	36	50	7	6	1	0	86	7	90
2018	HS-03	24	58	6	6	5	0	82	11	11
2018	HS-06	42	58	0	0	0	0	100	0	22
2018	HS-07	25	69	6	0	0	0	94	0	13
2017	HS	51	19	15	6	5	4	73	11	114
2017	HS-04	83	6	3	3	4	0	90	7	10
2017	HS-05	65	5	26	5	0	0	70	5	10
2017	HS-06	39	41	12	2	6	0	80	8	49
2017	HS-07	6	21	15	23	12	24	35	46	15

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	41	44	8	4	2	0	0	85	6	102
2019	HS-03	14	57	8	21	0	0	0	71	21	11
2019	HS-05	47	41	8	0	4	0	0	88	4	12
2019	HS-06	42	53	6	0	0	0	0	94	0	36
2019	HS-07	72	23	5	0	0	0	0	95	0	14
2018	HS	38	37	18	2	3	2	0	77	5	89
2018	HS-03	53	30	6	6	5	0	0	82	11	11
2018	HS-06	25	66	8	0	0	0	0	92	0	22
2018	HS-07	42	31	28	0	0	0	0	72	0	13
2017	HS	56	22	10	9	2	0	0	78	12	114
2017	HS-04	83	13	0	4	0	0	0	96	4	10
2017	HS-05	70	7	23	0	0	0	0	77	0	10
2017	HS-06	47	37	12	0	2	2	0	85	2	49
2017	HS-07	6	47	12	30	6	0	0	53	36	15
2014	HS	53	36	7	2	3	0	0	89	5	107
2014	HS-02	85	15	0	0	0	0	0	100	0	11
2014	HS-06	40	47	8	4	0	0	0	87	4	46
2011	HS	41	39	11	3	2	3	1	84	5	447
2011	HS-02	58	42	0	0	0	0	0	100	0	17
2011	HS-03	32	42	16	4	4	2	0	75	8	100
2011	HS-04	54	43	0	0	0	4	0	100	0	23
2011	HS-05	42	34	13	6	2	4	0	79	8	101
2011	HS-06	55	37	6	2	0	0	0	92	2	48
2011	HS-07	45	40	5	5	5	0	0	85	10	17
2008	HS	47	39	8	4	1	1	0	87	5	357
2008	HS-03	42	35	16	6	0	2	0	78	6	98
2008	HS-04	47	53	0	0	0	0	0	100	0	17
2008	HS-05	36	52	7	4	1	0	1	88	5	131
2008	HS-06	74	26	0	0	0	0	0	100	0	31
2008	HS-07	54	19	27	0	0	0	0	73	0	10

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	21	37	17	19	6	0	58	25	101
2019	HS-03	6	59	14	0	21	0	65	21	11
2019	HS-05	51	8	12	25	4	0	59	29	12
2019	HS-06	17	54	14	11	3	0	71	14	35
2019	HS-07	44	32	5	12	7	0	76	19	14
2018	HS	29	42	8	16	5	0	71	21	89
2018	HS-03	24	46	13	5	11	0	71	17	11
2018	HS-06	21	42	8	20	8	0	63	29	22
2018	HS-07	36	47	6	0	11	0	83	11	13
2017	HS	30	31	15	12	12	0	61	24	114
2017	HS-04	55	29	6	3	7	0	83	10	10
2017	HS-05	14	63	23	0	0	0	77	0	10
2017	HS-06	31	29	20	10	8	2	60	19	49
2017	HS-07	0	15	15	41	29	0	15	71	15

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	60	32	5	1	2	0	92	3	100
2019	HS-03	41	51	0	8	0	0	92	8	11
2019	HS-05	76	12	4	0	8	0	88	8	12
2019	HS-06	66	29	6	0	0	0	94	0	35
2019	HS-07	72	21	7	0	0	0	93	0	14
2018	HS	70	24	2	1	3	0	94	4	89
2018	HS-03	41	48	5	0	6	0	89	6	11
2018	HS-06	71	25	0	4	0	0	96	4	22
2018	HS-07	67	28	6	0	0	0	94	0	13
2017	HS	67	26	4	4	0	0	92	4	112
2017	HS-04	83	17	0	0	0	0	100	0	10
2017	HS-05	53	47	0	0	0	0	100	0	10
2017	HS-06	72	26	2	0	0	0	98	0	47
2017	HS-07	35	35	6	24	0	0	70	24	15
2014	HS	80	18	2	0	0	0	98	0	107
2014	HS-02	95	5	0	0	0	0	100	0	11
2014	HS-06	85	13	2	0	0	0	98	0	46
2011	HS	66	27	5	1	0	0	93	2	446
2011	HS-02	81	9	10	0	0	0	90	0	17
2011	HS-03	51	36	10	4	0	0	86	4	99
2011	HS-04	76	15	9	0	0	0	91	0	23
2011	HS-05	68	28	2	1	0	1	97	1	101
2011	HS-06	84	14	2	0	0	0	98	0	48
2011	HS-07	57	33	5	5	0	0	90	5	17

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	18	42	15	19	6	0	0	60	25	102
2019	HS-03	14	57	8	8	14	0	0	71	21	11
2019	HS-05	29	55	4	8	4	0	0	84	12	12
2019	HS-06	11	44	17	25	3	0	0	56	28	36
2019	HS-07	55	11	5	17	12	0	0	65	30	14
2018	HS	30	45	10	11	4	0	0	75	14	89
2018	HS-03	30	28	6	23	13	0	0	58	36	11
2018	HS-06	4	46	41	4	4	0	0	50	8	22
2018	HS-07	61	28	0	6	6	0	0	89	11	13
2017	HS	33	35	11	7	13	0	0	68	21	112
2017	HS-04	58	35	3	0	4	0	0	93	4	10
2017	HS-05	28	47	19	2	5	0	0	74	7	10
2017	HS-06	19	45	6	15	15	0	0	64	30	47
2017	HS-07	41	29	0	12	18	0	0	71	29	15
2014	HS	19	45	7	18	9	0	2	66	27	107
2014	HS-02	55	18	10	13	5	0	0	72	18	11
2014	HS-06	6	49	11	26	8	0	0	55	35	46
2011	HS	25	33	19	13	6	1	3	60	20	444
2011	HS-02	20	39	5	19	19	0	0	58	37	17
2011	HS-03	16	34	19	19	8	1	4	52	28	99
2011	HS-04	38	41	16	5	0	0	0	79	5	22
2011	HS-05	25	35	16	13	4	4	2	65	18	101
2011	HS-06	20	32	23	21	4	0	0	53	25	48
2011	HS-07	55	25	0	5	15	0	0	80	20	17

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	32	34	19	10	5	66	15	102
2019	HS-03	21	51	6	0	21	73	21	11
2019	HS-05	59	29	8	0	4	88	4	12
2019	HS-06	22	44	22	11	0	67	11	36
2019	HS-07	60	11	11	19	0	70	19	14
2018	HS	33	37	14	9	7	71	16	89
2018	HS-03	24	46	11	0	18	71	18	11
2018	HS-06	21	46	25	0	8	67	8	22
2018	HS-07	67	17	11	0	6	83	6	13
2017	HS	41	19	23	8	9	61	17	112
2017	HS-04	83	3	10	0	4	87	4	10
2017	HS-05	51	23	19	7	0	74	7	10
2017	HS-06	26	36	11	17	11	62	28	47
2017	HS-07	12	21	53	9	6	32	15	15
2014	HS	23	45	14	9	8	69	17	107
2014	HS-02	35	38	10	13	5	72	18	11
2014	HS-06	17	49	20	8	6	65	15	46

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	34	42	12	9	4	0	0	75	12	101
2019	HS-03	8	31	47	0	14	0	0	39	14	11
2019	HS-05	72	16	8	0	4	0	0	88	4	12
2019	HS-06	33	58	3	6	0	0	0	92	6	36
2019	HS-07	60	11	5	17	7	0	0	70	24	14
2018	HS	28	46	14	10	2	0	0	74	12	89
2018	HS-03	36	30	18	17	0	0	0	65	17	11
2018	HS-06	17	67	12	0	4	0	0	84	4	22
2018	HS-07	36	58	6	0	0	0	0	94	0	13
2017	HS	43	25	12	10	10	0	0	68	20	112
2017	HS-04	58	32	6	0	4	0	0	90	4	10
2017	HS-05	51	23	23	2	0	0	0	74	2	10
2017	HS-06	36	45	9	2	9	0	0	81	11	47
2017	HS-07	0	23	18	47	12	0	0	23	59	15
2014	HS	25	55	10	7	3	0	0	80	10	107
2014	HS-02	35	43	17	5	0	0	0	77	5	11
2014	HS-06	30	53	11	7	0	0	0	82	7	46
2011	HS	36	43	12	6	2	1	1	80	8	446
2011	HS-02	39	23	10	19	0	0	10	68	21	17
2011	HS-03	30	47	13	8	3	0	0	77	11	100
2011	HS-04	52	39	9	0	0	0	0	91	0	23
2011	HS-05	34	48	10	4	1	2	1	85	5	101
2011	HS-06	50	36	4	8	2	0	0	85	11	47
2011	HS-07	45	45	5	0	5	0	0	90	5	17

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	48	40	7	3	3	0	88	5	102
2019	HS-03	35	49	8	8	0	0	84	8	11
2019	HS-05	80	16	0	0	4	0	96	4	12
2019	HS-06	39	53	6	3	0	0	92	3	36
2019	HS-07	70	17	12	0	0	0	88	0	14
2018	HS	59	31	3	4	1	1	91	5	89
2018	HS-03	59	36	0	5	0	0	95	5	11
2018	HS-06	38	58	0	0	4	0	96	4	22
2018	HS-07	78	11	0	11	0	0	89	11	13
2017	HS	53	36	5	4	2	0	89	6	112
2017	HS-04	83	10	3	4	0	0	93	4	10
2017	HS-05	51	49	0	0	0	0	100	0	10
2017	HS-06	47	38	9	6	0	0	85	6	47
2017	HS-07	15	62	6	6	12	0	77	18	15
2014	HS	67	27	1	2	3	0	94	4	106
2014	HS-02	65	35	0	0	0	0	100	0	11
2014	HS-06	66	32	0	0	2	0	98	2	46
2011	HS	57	31	7	2	1	0	89	4	447
2011	HS-02	43	38	5	10	4	0	81	14	17
2011	HS-03	46	38	11	2	4	0	84	6	100
2011	HS-04	62	33	0	5	0	0	95	5	23
2011	HS-05	65	29	5	1	0	0	94	1	100
2011	HS-06	67	27	4	2	0	0	94	2	48
2011	HS-07	75	10	5	10	0	0	85	10	17
2008	HS	56	37	5	1	0	0	93	2	357
2008	HS-03	39	44	15	2	0	0	83	2	98
2008	HS-04	57	40	0	0	3	0	97	3	17
2008	HS-05	53	42	4	0	1	0	95	1	131
2008	HS-06	79	21	0	0	0	0	100	0	31
2008	HS-07	60	40	0	0	0	0	100	0	10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	35	32	18	8	3	4	70	12	100
2019	HS-03	8	33	45	14	0	0	41	14	11
2019	HS-05	29	59	8	4	0	0	88	4	12
2019	HS-06	47	25	19	3	6	0	72	8	36
2019	HS-07	56	23	21	0	0	0	79	0	14
2018	HS	42	38	11	3	3	3	82	6	91
2018	HS-03	23	54	5	18	0	0	77	18	11
2018	HS-06	52	32	16	0	0	0	84	0	23
2018	HS-07	36	53	6	6	0	0	89	6	13
2017	HS	29	41	15	9	1	4	73	11	114
2017	HS-04	29	32	29	3	7	0	61	10	10
2017	HS-05	0	81	0	0	0	19	100	0	10
2017	HS-06	37	47	8	8	0	0	84	8	49
2017	HS-07	47	18	23	12	0	0	65	12	15
2014	HS	50	29	12	5	3	1	80	8	107
2014	HS-02	95	5	0	0	0	0	100	0	11
2014	HS-06	36	43	17	2	2	0	79	4	46
2011	HS	51	34	11	4	1	0	85	5	447
2011	HS-02	63	20	4	13	0	0	83	13	17
2011	HS-03	48	32	13	6	1	0	80	7	100
2011	HS-04	61	24	0	15	0	0	85	15	23
2011	HS-05	49	44	6	0	1	0	93	1	101
2011	HS-06	47	28	19	4	2	0	75	6	48
2011	HS-07	52	15	28	5	0	0	67	5	17
2008	HS	42	36	17	3	2	0	78	5	357
2008	HS-03	39	37	19	2	3	0	76	5	98
2008	HS-04	30	60	10	0	0	0	90	0	17
2008	HS-05	48	37	9	2	4	0	85	6	131
2008	HS-06	44	38	15	3	0	0	82	3	31
2008	HS-07	34	33	27	6	0	0	67	6	10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	9	22	39	18	10	0	1	29	31	101
2019	HS-03	0	33	43	23	0	0	0	23	33	11
2019	HS-05	21	24	51	0	4	0	0	4	45	12
2019	HS-06	9	14	34	29	11	0	3	41	24	35
2019	HS-07	11	11	28	17	34	0	0	51	21	14
2018	HS	8	22	41	11	11	5	2	24	32	87
2018	HS-03	6	35	18	17	24	0	0	41	41	11
2018	HS-06	0	16	56	8	20	0	0	28	16	23
2018	HS-07	12	19	12	44	12	0	0	57	31	11
2017	HS	6	18	35	20	16	0	5	37	26	110
2017	HS-04	4	29	39	29	0	0	0	29	33	10
2017	HS-06	4	27	38	13	17	0	2	30	32	48
2017	HS-07	18	12	59	6	6	0	0	12	29	15
2014	HS	12	15	31	30	11	2	0	42	27	105
2014	HS-02	13	0	15	60	13	0	0	72	13	11
2014	HS-06	9	32	33	24	2	0	0	26	41	45
2011	HS	8	26	26	23	10	1	6	35	36	436
2011	HS-02	0	28	34	18	5	0	15	27	33	17
2011	HS-03	9	26	22	29	11	0	4	42	36	100
2011	HS-04	4	30	29	22	12	0	4	35	35	22
2011	HS-05	14	20	21	25	10	1	9	39	37	96
2011	HS-06	0	33	29	22	10	2	4	35	35	48
2011	HS-07	20	25	23	23	5	0	5	29	47	17
2008	HS	5	24	35	18	15	0	3	34	30	346
2008	HS-03	9	34	31	14	11	0	2	25	43	95
2008	HS-04	3	23	47	27	0	0	0	27	26	17
2008	HS-05	5	18	32	24	16	1	4	42	25	128
2008	HS-06	5	17	33	18	27	0	0	46	22	31
2008	HS-07	6	19	42	27	0	0	5	28	27	10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	8	25	26	26	14	1	1	40	34	102
2019	HS-03	20	51	21	0	8	0	0	8	71	11
2019	HS-05	0	8	12	72	4	4	0	79	8	12
2019	HS-06	8	11	33	33	11	0	3	46	20	36
2019	HS-07	17	11	21	7	44	0	0	51	28	14
2018	HS	6	28	20	24	11	3	8	40	38	86
2018	HS-03	6	40	5	24	18	0	6	45	49	11
2018	HS-06	0	32	24	32	12	0	0	44	32	23
2018	HS-07	13	7	37	30	13	0	0	43	20	10
2017	HS	14	12	30	15	25	0	5	42	27	112
2017	HS-05	0	7	23	23	28	0	19	63	9	10
2017	HS-06	14	18	43	8	14	0	2	23	33	49
2017	HS-07	23	29	12	24	3	0	9	29	58	15
2014	HS	10	17	24	26	19	3	2	46	28	105
2014	HS-02	0	18	15	13	55	0	0	67	18	11
2014	HS-06	6	28	37	22	4	2	0	26	35	45
2011	HS	7	16	28	21	16	5	7	42	26	435
2011	HS-02	15	22	34	10	0	10	10	12	46	17
2011	HS-03	10	12	22	29	17	3	7	51	25	97
2011	HS-04	0	13	31	26	18	4	8	50	15	22
2011	HS-05	7	11	28	20	18	9	8	45	22	96
2011	HS-06	4	31	31	14	16	2	2	32	36	48
2011	HS-07	20	15	10	23	28	0	5	53	36	17
2008	HS	7	18	29	21	17	2	5	42	27	346
2008	HS-03	12	21	24	23	12	3	5	38	36	96
2008	HS-04	7	3	67	17	7	0	0	23	10	17
2008	HS-05	5	16	25	25	15	6	8	47	24	128
2008	HS-06	3	18	29	25	24	0	0	50	22	30
2008	HS-07	6	41	6	0	41	0	5	43	50	10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	8	26	36	17	9	3	2	27	36	102
2019	HS-03	21	21	43	6	8	0	0	14	43	11
2019	HS-05	4	25	45	25	0	0	0	25	29	12
2019	HS-06	6	22	47	17	3	0	6	21	29	36
2019	HS-07	23	5	11	0	44	17	0	53	34	14
2018	HS	14	25	18	17	17	1	9	37	43	89
2018	HS-03	6	30	30	5	18	0	11	26	40	11
2018	HS-06	8	40	12	20	16	0	4	38	50	23
2018	HS-07	0	18	12	53	18	0	0	71	18	12
2017	HS	15	12	38	8	18	4	5	28	30	111
2017	HS-04	29	7	39	0	0	26	0	0	48	10
2017	HS-06	15	19	31	15	10	2	8	28	37	48
2017	HS-07	12	6	47	18	15	0	3	33	18	15
2014	HS	17	19	28	21	10	3	2	33	38	105
2014	HS-02	25	0	35	22	18	0	0	40	25	11
2014	HS-06	18	22	26	19	9	2	4	30	42	45
2011	HS	11	19	26	20	9	6	9	34	35	433
2011	HS-02	9	13	39	19	0	0	20	24	27	17
2011	HS-03	16	23	21	21	10	5	4	34	43	98
2011	HS-04	8	17	44	14	13	0	4	28	26	22
2011	HS-05	9	26	20	16	6	9	14	29	45	94
2011	HS-06	9	19	27	21	13	2	10	38	31	47
2011	HS-07	15	15	20	36	10	0	5	48	31	17
2008	HS	9	21	33	15	10	6	6	29	34	341
2008	HS-03	12	29	32	10	5	8	4	17	47	93
2008	HS-04	7	17	60	10	0	3	3	11	25	17
2008	HS-05	10	19	26	19	8	8	10	33	36	126
2008	HS-06	4	10	39	25	21	0	0	46	15	30
2008	HS-07	13	29	27	12	20	0	0	32	41	10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	2	4	26	46	16	2	3	66	6	101
2019	HS-03	8	0	55	6	23	0	8	32	8	11
2019	HS-05	0	8	21	55	8	8	0	68	9	12
2019	HS-06	3	3	17	57	14	3	3	76	6	35
2019	HS-07	5	5	11	16	51	0	12	76	12	14
2018	HS	2	9	19	30	23	8	9	64	13	88
2018	HS-03	0	0	11	30	35	18	6	85	0	11
2018	HS-06	0	4	32	40	24	0	0	64	4	23
2018	HS-07	6	6	6	34	41	0	6	80	13	11
2017	HS	7	10	22	30	19	4	8	55	20	108
2017	HS-06	4	6	23	38	17	0	13	62	12	48
2017	HS-07	6	38	25	19	9	0	3	29	45	14
2014	HS	4	11	30	30	15	3	7	51	17	104
2014	HS-02	0	0	38	40	18	0	5	61	0	11
2014	HS-06	4	9	33	32	11	2	9	48	15	44
2011	HS	4	16	27	25	14	3	10	45	23	432
2011	HS-02	0	9	23	39	5	0	24	58	11	17
2011	HS-03	7	23	16	28	18	4	4	50	32	96
2011	HS-04	0	12	44	18	22	0	4	42	12	22
2011	HS-05	6	15	37	17	8	3	14	30	26	95
2011	HS-06	2	12	21	29	22	0	14	59	17	48
2011	HS-07	0	15	20	51	10	0	5	64	16	17
2008	HS	7	13	27	31	14	2	5	49	22	341
2008	HS-03	16	25	32	17	8	3	1	25	42	95
2008	HS-04	3	7	38	35	14	0	3	50	11	16
2008	HS-05	5	11	28	29	12	5	9	48	19	125
2008	HS-06	1	4	17	53	24	0	0	77	6	30
2008	HS-07	6	0	19	27	48	0	0	74	6	10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	21	16	31	16	14	1	1	31	37	102
2019	HS-03	14	14	57	0	16	0	0	16	27	11
2019	HS-05	0	8	33	25	29	4	0	57	8	12
2019	HS-06	25	28	22	22	3	0	0	25	53	36
2019	HS-07	21	16	12	0	39	0	12	44	42	14
2018	HS	20	18	17	26	14	0	6	42	40	87
2018	HS-03	24	18	15	36	0	0	6	39	45	11
2018	HS-06	24	20	12	28	16	0	0	44	44	23
2018	HS-07	6	12	47	22	12	0	0	34	19	11
2017	HS	10	16	34	18	12	4	6	33	29	111
2017	HS-05	0	2	42	32	5	0	19	46	3	10
2017	HS-06	20	20	35	14	8	0	2	23	42	49
2017	HS-07	19	25	38	3	16	0	0	19	43	14
2014	HS	16	24	24	15	18	2	2	35	41	106
2014	HS-02	0	10	23	17	50	0	0	67	10	11
2014	HS-06	18	37	26	11	4	0	4	16	57	45
2011	HS	10	24	30	18	12	1	5	32	36	439
2011	HS-02	10	18	39	20	5	0	10	27	30	17
2011	HS-03	16	24	22	21	14	1	3	36	41	98
2011	HS-04	15	12	44	13	13	0	4	27	27	22
2011	HS-05	6	28	40	9	12	1	5	22	35	98
2011	HS-06	4	29	32	16	12	0	6	30	35	48
2011	HS-07	15	25	18	28	15	0	0	43	39	17
2008	HS	13	18	36	18	11	1	4	30	32	349
2008	HS-03	15	32	33	11	7	2	1	18	48	96
2008	HS-04	3	23	60	7	3	0	3	10	28	17
2008	HS-05	12	13	38	22	10	1	3	34	26	127
2008	HS-06	9	8	42	21	17	0	3	39	17	31
2008	HS-07	19	18	6	36	20	0	0	56	37	10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	11	16	28	17	27	1	1	45	27	102
2019	HS-03	21	45	20	6	8	0	0	14	67	11
2019	HS-05	4	8	16	25	47	0	0	72	12	12
2019	HS-06	11	19	33	28	6	3	0	34	31	36
2019	HS-07	17	5	33	0	44	0	0	44	23	14
2018	HS	10	15	21	25	16	2	10	47	29	86
2018	HS-03	13	23	24	15	24	0	0	40	36	11
2018	HS-06	12	28	12	36	12	0	0	48	40	23
2018	HS-07	19	6	41	22	6	6	0	30	26	11
2017	HS	11	14	27	15	23	4	6	42	28	111
2017	HS-06	12	18	41	14	10	0	4	26	32	49
2017	HS-07	12	47	18	6	15	0	3	21	61	15
2014	HS	11	10	25	26	24	3	2	52	22	105
2014	HS-02	0	5	28	13	55	0	0	67	5	11
2014	HS-06	13	15	29	30	6	2	4	39	30	45
2011	HS	11	24	25	20	9	3	7	32	39	435
2011	HS-02	0	22	34	15	5	5	20	26	29	17
2011	HS-03	12	21	23	26	11	3	4	40	35	98
2011	HS-04	0	39	9	28	12	0	12	46	44	23
2011	HS-05	14	31	22	13	9	5	6	25	50	94
2011	HS-06	8	14	39	24	8	0	6	35	24	48
2011	HS-07	16	5	5	45	29	0	0	74	21	16
2008	HS	7	23	27	23	15	3	3	40	31	342
2008	HS-03	8	29	16	24	17	4	3	44	39	94
2008	HS-04	3	10	45	38	0	0	3	39	14	16
2008	HS-05	9	29	28	19	10	3	2	30	40	126
2008	HS-06	0	12	29	31	24	3	0	57	13	30
2008	HS-07	19	16	6	27	32	0	0	59	35	10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	8	16	25	30	13	6	1	46	27	102
2019	HS-03	27	53	6	6	8	0	0	14	80	11
2019	HS-05	4	0	37	55	4	0	0	59	4	12
2019	HS-06	0	17	31	39	3	8	3	47	19	36
2019	HS-07	17	11	5	5	44	12	5	60	34	14
2018	HS	12	21	19	18	14	4	12	38	39	86
2018	HS-03	24	17	11	18	23	0	6	44	44	11
2018	HS-06	0	28	28	16	20	4	4	39	30	23
2018	HS-07	7	13	37	30	7	7	0	39	21	10
2017	HS	13	11	38	13	16	4	5	32	26	112
2017	HS-05	0	7	61	5	23	0	5	29	7	10
2017	HS-06	14	10	27	24	8	2	14	39	29	49
2017	HS-07	23	24	23	12	15	0	3	27	49	15
2014	HS	16	11	25	24	16	5	3	43	29	104
2014	HS-02	0	10	23	25	30	0	13	62	12	11
2014	HS-06	16	15	35	15	11	4	4	28	34	45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	9	18	39	17	14	1	2	32	28	102
2019	HS-03	0	63	29	0	8	0	0	8	63	11
2019	HS-05	4	0	72	12	12	0	0	24	4	12
2019	HS-06	8	17	36	25	11	0	3	37	26	36
2019	HS-07	16	11	11	5	51	0	7	60	28	14

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	65	16	15	2	0	0	3	83	2	102
2019	HS-03	49	45	0	0	0	0	6	100	0	11
2019	HS-05	71	4	25	0	0	0	0	75	0	12
2019	HS-06	83	8	6	3	0	0	0	92	3	36
2019	HS-07	53	7	34	0	0	0	7	64	0	14
2017	HS	67	16	3	8	0	0	5	88	9	114
2017	HS-04	39	32	0	26	0	0	3	73	27	10
2017	HS-05	72	5	5	19	0	0	0	77	19	10
2017	HS-06	69	20	6	0	2	0	2	92	2	49
2017	HS-07	59	12	6	0	0	0	24	92	0	15
2014	HS	83	11	1	2	0	0	3	97	2	107
2014	HS-02	73	27	0	0	0	0	0	100	0	11
2014	HS-06	92	8	0	0	0	0	0	100	0	46
2011	HS	70	20	2	1	2	0	4	94	4	448
2011	HS-02	71	20	0	0	0	0	10	100	0	17
2011	HS-03	68	18	3	0	5	0	6	92	5	100
2011	HS-04	83	17	0	0	0	0	0	100	0	23
2011	HS-05	60	32	2	4	2	0	1	93	6	101
2011	HS-06	84	12	0	0	2	0	2	98	2	48
2011	HS-07	80	0	10	0	10	0	0	80	10	17
2008	HS	67	22	4	1	1	1	4	94	2	358
2008	HS-03	64	22	8	1	1	3	2	90	2	98
2008	HS-04	57	30	0	0	3	0	10	96	4	17
2008	HS-05	63	29	4	2	1	0	1	93	3	133
2008	HS-06	76	17	3	0	0	0	3	96	0	31
2008	HS-07	65	0	0	0	6	16	13	91	9	10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	21	31	25	11	8	5	0	54	20	102
2019	HS-03	0	25	14	8	21	32	0	37	43	11
2019	HS-05	25	37	33	4	0	0	0	63	4	12
2019	HS-06	19	44	19	14	3	0	0	64	17	36
2019	HS-07	55	11	5	17	12	0	0	65	30	14
2018	HS	26	34	16	12	10	2	1	61	22	91
2018	HS-03	24	28	31	11	5	0	0	53	17	11
2018	HS-06	24	44	12	4	12	0	4	71	17	23
2018	HS-07	25	47	11	6	11	0	0	72	17	13
2017	HS	20	26	12	21	14	5	1	49	38	114
2017	HS-04	55	10	3	7	0	26	0	86	9	10
2017	HS-05	23	19	16	42	0	0	0	42	42	10
2017	HS-06	20	35	14	18	10	2	0	56	29	49
2017	HS-07	0	18	6	18	59	0	0	18	76	15
2014	HS	23	40	10	10	12	3	1	66	23	107
2014	HS-02	30	48	0	0	18	0	5	81	19	11
2014	HS-06	17	39	17	15	11	2	0	57	26	46

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	36	20	20	14	10	0	56	24	102
2019	HS-03	16	31	32	0	21	0	47	21	11
2019	HS-05	72	16	4	8	0	0	88	8	12
2019	HS-06	31	25	22	14	8	0	56	22	36
2019	HS-07	44	21	5	11	19	0	65	30	14
2018	HS	36	31	13	11	9	0	67	19	91
2018	HS-03	35	24	18	23	0	0	59	23	11
2018	HS-06	24	36	32	0	8	0	60	8	23
2018	HS-07	50	17	11	11	11	0	67	22	13
2017	HS	38	19	10	21	12	0	57	33	114
2017	HS-04	55	13	26	3	4	0	67	7	10
2017	HS-05	49	19	5	28	0	0	68	28	10
2017	HS-06	29	27	14	12	18	0	55	31	49
2017	HS-07	6	6	12	47	29	0	12	76	15
2014	HS	39	34	6	10	10	1	73	20	107
2014	HS-02	35	47	5	13	0	0	82	13	11
2014	HS-06	30	38	11	6	15	0	68	21	46

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	33	39	13	5	9	72	14	102
2019	HS-03	8	47	32	0	14	55	14	11
2019	HS-05	47	49	4	0	0	96	0	12
2019	HS-06	33	50	11	6	0	83	6	36
2019	HS-07	49	11	11	12	17	60	30	14
2018	HS	40	36	10	11	3	76	14	91
2018	HS-03	41	18	11	30	0	59	30	11
2018	HS-06	28	56	8	8	0	84	8	23
2018	HS-07	50	28	11	0	11	78	11	13
2017	HS	24	41	18	8	8	65	17	114
2017	HS-04	35	58	0	3	4	93	7	10
2017	HS-05	23	49	23	5	0	72	5	10
2017	HS-06	20	37	14	16	12	57	29	49
2017	HS-07	0	21	39	18	23	21	41	15
2014	HS	32	45	8	9	7	77	16	107
2014	HS-02	17	53	25	5	0	70	5	11
2014	HS-06	27	49	2	13	8	76	22	46

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	22	44	19	8	7	0	66	15	102
2019	HS-03	21	49	16	8	6	0	71	14	11
2019	HS-05	33	41	25	0	0	0	75	0	12
2019	HS-06	22	47	19	6	6	0	69	11	36
2019	HS-07	49	16	16	0	19	0	65	19	14
2018	HS	42	26	19	9	3	1	69	12	91
2018	HS-03	36	28	24	11	0	0	64	11	11
2018	HS-06	20	44	32	0	4	0	64	4	23
2018	HS-07	56	22	11	0	11	0	78	11	13

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	32	21	27	3	3	1	13	62	7	102
2019	HS-03	27	43	0	6	8	0	16	84	16	11
2019	HS-05	71	25	4	0	0	0	0	96	0	12
2019	HS-06	17	11	44	0	0	3	25	38	0	36
2019	HS-07	65	11	7	12	0	0	5	80	13	14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	28	36	23	7	5	1	0	64	13	101
2019	HS-03	8	31	39	14	8	0	0	39	21	11
2019	HS-05	47	49	4	0	0	0	0	96	0	11
2019	HS-06	22	36	28	11	3	0	0	58	14	36
2019	HS-07	65	16	5	7	7	0	0	81	14	14
2018	HS	47	29	6	11	6	1	0	76	17	91
2018	HS-03	30	30	24	11	5	0	0	59	17	11
2018	HS-06	20	52	8	4	16	0	0	72	20	23
2018	HS-07	72	11	0	6	11	0	0	83	17	13
2017	HS	51	18	15	8	7	0	0	69	16	112
2017	HS-05	47	28	26	0	0	0	0	74	0	10
2017	HS-06	29	31	17	10	10	2	0	62	21	48
2017	HS-07	24	23	12	23	18	0	0	47	41	15
2014	HS	43	32	12	5	8	0	0	75	13	107
2014	HS-02	72	23	0	0	5	0	0	95	5	11
2014	HS-06	30	40	15	7	8	0	0	70	16	46
2011	HS	32	39	17	8	3	0	1	71	12	446
2011	HS-02	49	28	10	13	0	0	0	77	13	17
2011	HS-03	33	30	22	10	6	0	0	62	16	99
2011	HS-04	44	47	4	5	0	0	0	91	5	22
2011	HS-05	31	46	14	5	3	0	2	79	7	101
2011	HS-06	16	43	23	12	6	0	0	59	19	48
2011	HS-07	50	30	15	5	0	0	0	80	5	17
2008	HS	38	37	11	6	8	0	0	75	14	357
2008	HS-03	31	36	17	10	6	0	0	67	16	97
2008	HS-04	50	24	10	10	7	0	0	73	17	17
2008	HS-05	36	45	13	3	2	0	0	82	5	132
2008	HS-06	43	32	7	8	10	0	0	75	18	31
2008	HS-07	47	40	0	0	13	0	0	87	13	10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	36	32	14	6	7	5	0	71	14	102
2019	HS-03	14	25	0	21	8	32	0	57	43	11
2019	HS-05	49	47	0	4	0	0	0	96	4	12
2019	HS-06	31	36	22	6	3	3	0	69	9	36
2019	HS-07	65	16	0	7	12	0	0	81	19	14
2018	HS	44	36	5	9	5	1	0	81	14	91
2018	HS-03	36	41	0	23	0	0	0	77	23	11
2018	HS-06	28	48	4	4	12	4	0	79	17	23
2018	HS-07	67	11	11	0	11	0	0	78	11	13
2017	HS	48	20	13	7	11	1	1	69	18	112
2017	HS-05	51	23	26	0	0	0	0	74	0	10
2017	HS-06	25	31	15	17	10	2	0	57	28	48
2017	HS-07	24	15	15	12	35	0	0	39	47	15
2014	HS	44	29	10	7	9	1	0	74	17	107
2014	HS-02	72	10	0	13	5	0	0	82	18	11
2014	HS-06	32	34	15	11	8	0	0	65	20	46
2011	HS	34	37	15	8	3	2	1	73	11	447
2011	HS-02	49	20	15	11	5	0	0	69	16	16
2011	HS-03	30	35	13	11	6	3	3	69	18	100
2011	HS-04	49	37	10	4	0	0	0	86	4	23
2011	HS-05	36	36	20	6	3	0	0	72	8	101
2011	HS-06	24	47	10	12	2	4	0	74	15	48
2011	HS-07	50	20	5	20	5	0	0	70	25	17
2008	HS	38	34	16	4	7	2	0	73	11	354
2008	HS-03	27	35	26	7	4	1	0	63	11	96
2008	HS-04	26	44	27	0	3	0	0	70	3	17
2008	HS-05	36	42	15	2	4	1	0	79	6	130
2008	HS-06	58	11	14	3	10	3	0	72	14	31
2008	HS-07	47	40	0	0	13	0	0	87	13	10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	40	30	17	3	10	0	0	70	13	102
2019	HS-03	14	18	45	0	23	0	0	31	23	11
2019	HS-05	84	8	4	4	0	0	0	92	4	12
2019	HS-06	28	53	14	3	3	0	0	81	6	36
2019	HS-07	65	16	0	7	12	0	0	81	19	14
2018	HS	49	29	9	7	5	0	0	78	13	91
2018	HS-03	43	28	18	6	5	0	0	70	11	11
2018	HS-06	28	40	8	20	4	0	0	68	24	23
2018	HS-07	72	11	6	0	11	0	0	83	11	13
2017	HS	41	26	12	7	9	0	4	70	17	112
2017	HS-05	47	47	5	2	0	0	0	93	2	10
2017	HS-06	31	33	8	15	13	0	0	65	27	48
2017	HS-07	3	39	23	12	23	0	0	41	35	15
2014	HS	37	38	5	12	9	0	0	75	20	107
2014	HS-02	72	10	0	5	13	0	0	82	18	11
2014	HS-06	19	51	8	13	8	0	0	70	22	46
2011	HS	34	41	12	8	4	1	1	76	12	447
2011	HS-02	39	52	0	9	0	0	0	91	9	17
2011	HS-03	29	41	13	7	8	2	0	72	15	100
2011	HS-04	49	37	5	9	0	0	0	86	9	23
2011	HS-05	42	41	8	4	4	0	1	84	8	101
2011	HS-06	20	39	12	25	4	0	0	59	29	48
2011	HS-07	50	15	10	15	10	0	0	65	25	17
2008	HS	39	37	12	5	7	0	0	76	13	355
2008	HS-03	31	37	18	10	4	0	0	68	14	96
2008	HS-04	63	13	10	10	3	0	0	77	13	17
2008	HS-05	37	45	12	1	4	0	1	83	5	131
2008	HS-06	37	32	14	7	10	0	0	69	17	31
2008	HS-07	46	41	0	0	13	0	0	87	13	10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	70	14	10	2	0	0	4	88	2	101
2019	HS-03	43	20	32	0	0	0	6	66	0	11
2019	HS-05	75	4	21	0	0	0	0	79	0	12
2019	HS-06	83	11	3	0	0	0	3	97	0	35
2019	HS-07	70	11	7	0	0	0	12	92	0	14
2017	HS	83	13	1	0	0	0	2	98	0	111
2017	HS-05	72	23	5	0	0	0	0	95	0	10
2017	HS-06	77	17	2	0	2	0	2	96	2	48
2017	HS-07	78	16	0	0	0	0	6	100	0	14
2014	HS	85	12	0	0	0	0	2	100	0	106
2014	HS-02	100	0	0	0	0	0	0	100	0	10
2014	HS-06	81	19	0	0	0	0	0	100	0	46
2011	HS	73	20	3	1	2	0	1	94	3	447
2011	HS-02	87	4	5	0	0	0	5	95	0	17
2011	HS-03	74	16	3	4	2	0	1	91	6	100
2011	HS-04	88	12	0	0	0	0	0	100	0	23
2011	HS-05	67	29	3	1	1	0	0	95	2	100
2011	HS-06	81	10	4	0	4	0	0	92	4	48
2011	HS-07	75	5	10	0	10	0	0	80	10	17
2008	HS	76	17	2	1	1	0	4	96	2	356
2008	HS-03	72	24	1	1	1	1	0	97	2	97
2008	HS-04	76	0	3	0	0	0	20	96	0	17
2008	HS-05	70	23	2	4	1	0	1	93	4	132
2008	HS-06	93	7	0	0	0	0	0	100	0	30
2008	HS-07	71	22	0	0	0	0	6	100	0	10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	38	21	7	5	10	4	15	73	18	102
2019	HS-03	16	25	6	6	8	32	8	68	23	11
2019	HS-05	84	8	0	4	0	0	4	96	4	12
2019	HS-06	17	17	14	11	11	3	28	48	32	36
2019	HS-07	67	11	5	0	7	0	11	86	8	14
2017	HS	26	24	14	7	8	10	12	64	19	113
2017	HS-04	32	35	0	4	3	26	0	91	9	10
2017	HS-05	28	19	23	5	2	19	5	61	9	10
2017	HS-06	20	12	8	4	22	8	24	48	39	49
2017	HS-07	0	28	35	19	12	0	6	30	33	14
2014	HS	30	20	13	5	11	8	13	64	20	107
2014	HS-02	30	43	0	0	5	13	9	93	7	11
2014	HS-06	15	13	15	11	17	4	26	39	39	46
2011	HS	27	23	15	9	7	3	15	62	20	443
2011	HS-02	33	15	20	14	5	5	10	56	22	17
2011	HS-03	24	21	19	10	6	7	14	56	20	100
2011	HS-04	51	24	4	4	5	0	12	86	10	23
2011	HS-05	26	27	10	7	6	3	21	68	18	100
2011	HS-06	16	16	19	12	21	0	16	38	39	48
2011	HS-07	50	20	10	15	5	0	0	70	20	17

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	48	26	11	4	7	5	0	78	11	102
2019	HS-03	14	25	8	8	14	32	0	57	31	11
2019	HS-05	92	8	0	0	0	0	0	100	0	12
2019	HS-06	39	31	14	8	3	6	0	74	12	36
2019	HS-07	76	5	0	0	19	0	0	81	19	14
2018	HS	51	30	9	4	5	1	0	81	9	91
2018	HS-03	30	35	18	6	5	6	0	68	12	11
2018	HS-06	32	44	12	4	8	0	0	76	12	23
2018	HS-07	78	11	0	6	6	0	0	89	11	13
2017	HS	40	23	20	6	10	1	0	65	15	113
2017	HS-04	61	3	29	4	3	0	0	64	7	10
2017	HS-05	51	23	23	2	0	0	0	74	2	10
2017	HS-06	33	27	16	10	10	2	2	62	21	49
2017	HS-07	28	12	16	12	31	0	0	41	43	14

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	43	27	12	12	5	0	0	70	18	101
2019	HS-03	8	25	14	39	14	0	0	33	53	11
2019	HS-05	71	29	0	0	0	0	0	100	0	12
2019	HS-06	31	43	17	9	0	0	0	74	9	35
2019	HS-07	70	11	0	5	14	0	0	81	19	14
2018	HS	57	23	8	7	5	0	0	80	12	90
2018	HS-03	36	30	18	11	5	0	0	65	17	11
2018	HS-06	20	56	12	8	4	0	0	76	12	23
2018	HS-07	78	11	0	6	6	0	0	89	11	13
2017	HS	43	22	18	5	11	1	0	65	16	113
2017	HS-04	87	3	3	3	4	0	0	90	7	10
2017	HS-05	51	37	12	0	0	0	0	88	0	10
2017	HS-06	31	22	16	6	18	4	2	57	26	49
2017	HS-07	28	12	22	6	31	0	0	41	37	14
2014	HS	48	30	8	6	8	0	0	78	14	107
2014	HS-02	77	18	0	0	5	0	0	95	5	11
2014	HS-06	32	32	13	16	8	0	0	63	24	46

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	36	31	11	11	3	8	1	72	16	102
2019	HS-03	21	12	14	8	14	32	0	49	31	11
2019	HS-05	67	21	12	0	0	0	0	88	0	12
2019	HS-06	33	36	8	22	0	0	0	69	22	36
2019	HS-07	62	17	0	11	0	5	5	88	12	14
2018	HS	29	32	11	7	8	11	2	70	17	89
2018	HS-03	26	11	19	18	0	26	0	50	24	10
2018	HS-06	28	52	4	0	12	4	0	83	13	23
2018	HS-07	29	47	6	0	12	6	0	81	12	12
2017	HS	31	27	8	8	16	5	4	64	27	113
2017	HS-04	3	39	3	26	4	26	0	56	40	10
2017	HS-05	65	30	5	0	0	0	0	95	0	10
2017	HS-06	37	29	8	10	14	2	0	67	25	49
2017	HS-07	3	26	12	6	23	6	24	42	42	15
2014	HS	37	30	11	8	7	7	0	72	16	107
2014	HS-02	77	5	0	0	5	13	0	94	6	11
2014	HS-06	34	41	11	6	6	2	0	76	13	46
2011	HS	22	34	20	8	7	8	1	62	16	445
2011	HS-02	34	43	10	5	9	0	0	77	13	17
2011	HS-03	14	37	20	12	7	11	0	57	21	99
2011	HS-04	32	43	14	4	4	4	0	78	8	23
2011	HS-05	22	32	24	4	3	13	2	64	8	101
2011	HS-06	36	23	16	10	12	0	2	60	23	48
2011	HS-07	50	5	15	15	15	0	0	55	30	17

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	25	41	16	11	4	2	1	68	15	101
2019	HS-03	6	14	43	16	14	0	8	21	32	11
2019	HS-05	59	33	4	4	0	0	0	92	4	12
2019	HS-06	31	37	17	14	0	0	0	69	14	35
2019	HS-07	44	28	12	11	0	5	0	76	11	14
2018	HS	23	33	16	8	12	5	2	60	22	88
2018	HS-03	26	5	39	18	5	7	0	34	25	10
2018	HS-06	16	48	16	8	12	0	0	64	20	23
2018	HS-07	23	53	0	0	18	6	0	81	19	12
2017	HS	35	29	5	11	11	6	4	70	25	113
2017	HS-04	29	6	6	29	4	26	0	47	44	10
2017	HS-05	65	30	0	5	0	0	0	95	5	10
2017	HS-06	24	37	12	14	8	4	0	64	23	49
2017	HS-07	3	38	0	6	23	6	24	58	42	15
2014	HS	35	28	11	14	9	3	0	65	24	107
2014	HS-02	72	5	5	13	5	0	0	77	18	11
2014	HS-06	30	39	8	13	8	2	0	70	22	46
2011	HS	25	30	21	11	8	4	1	57	20	445
2011	HS-02	44	18	10	10	18	0	0	62	28	17
2011	HS-03	15	32	22	14	11	6	1	50	27	99
2011	HS-04	27	42	4	23	4	0	0	70	27	23
2011	HS-05	27	30	25	5	5	9	0	62	11	101
2011	HS-06	26	35	14	16	8	0	0	61	25	48
2011	HS-07	55	5	5	15	20	0	0	60	35	17
2008	HS	22	36	19	9	8	5	1	62	18	356
2008	HS-03	21	30	23	9	10	6	2	56	20	97
2008	HS-04	23	47	20	7	3	0	0	70	10	17
2008	HS-05	18	38	21	13	1	9	0	61	16	132
2008	HS-06	29	40	14	8	7	3	0	71	15	31
2008	HS-07	46	13	0	13	29	0	0	59	41	10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	18	36	23	9	5	7	1	59	16	101
2019	HS-03	6	14	20	0	21	32	8	32	35	11
2019	HS-05	57	26	12	0	4	0	0	83	4	11
2019	HS-06	11	53	22	11	0	3	0	66	11	36
2019	HS-07	44	35	11	5	0	5	0	83	6	14
2018	HS	19	30	21	10	12	7	0	53	24	88
2018	HS-03	7	25	25	32	5	7	0	34	40	10
2018	HS-06	20	28	40	8	4	0	0	48	12	23
2018	HS-07	18	47	12	0	18	6	0	69	19	12
2017	HS	26	31	7	13	13	11	0	63	29	111
2017	HS-05	47	47	2	5	0	0	0	93	5	10
2017	HS-06	20	31	16	18	8	6	0	54	28	49
2017	HS-07	3	26	6	6	29	30	0	42	50	15
2014	HS	28	24	17	16	13	2	0	52	30	107
2014	HS-02	72	5	5	0	18	0	0	77	18	11
2014	HS-06	19	38	11	24	8	0	0	57	32	46
2011	HS	15	35	26	9	6	10	1	55	16	444
2011	HS-02	15	53	10	19	4	0	0	67	23	17
2011	HS-03	10	32	25	13	7	14	0	48	23	98
2011	HS-04	29	27	26	14	4	0	0	56	18	23
2011	HS-05	12	41	27	4	4	11	1	61	8	101
2011	HS-06	16	43	14	10	8	7	0	64	20	48
2011	HS-07	29	45	0	16	10	0	0	74	26	16
2008	HS	15	32	25	11	9	7	1	52	21	354
2008	HS-03	14	25	33	9	11	9	1	42	22	96
2008	HS-04	10	50	27	7	3	0	3	62	10	17
2008	HS-05	16	32	29	11	3	9	1	53	16	130
2008	HS-06	21	31	21	14	8	7	0	55	23	31
2008	HS-07	25	27	6	6	35	0	0	52	41	10

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	22	33	19	17	8	1	0	55	26	102
2019	HS-03	29	6	32	20	14	0	0	35	33	11
2019	HS-05	55	29	12	0	4	0	0	84	4	12
2019	HS-06	14	39	19	22	6	0	0	53	28	36
2019	HS-07	44	28	12	11	0	5	0	76	11	14
2018	HS	15	38	11	9	18	9	0	58	30	87
2018	HS-03	0	51	18	26	5	0	0	51	32	10
2018	HS-06	16	32	16	8	28	0	0	48	36	23
2018	HS-07	23	47	0	6	18	6	0	75	25	12
2017	HS	19	33	11	9	19	9	0	57	31	114
2017	HS-04	3	35	3	3	29	26	0	52	44	10
2017	HS-05	28	56	7	9	0	0	0	84	9	10
2017	HS-06	20	18	20	16	22	2	0	40	40	49
2017	HS-07	3	21	12	6	29	30	0	33	50	15
2014	HS	23	29	16	18	12	3	0	53	31	106
2014	HS-02	47	30	5	18	0	0	0	77	18	11
2014	HS-06	15	36	11	26	11	2	0	52	37	46
2011	HS	20	38	16	13	8	4	0	61	22	442
2011	HS-02	31	35	10	15	9	0	0	65	24	16
2011	HS-03	18	34	15	20	8	5	0	54	30	97
2011	HS-04	30	34	17	9	11	0	0	63	20	22
2011	HS-05	22	42	17	7	6	5	0	67	14	101
2011	HS-06	16	28	12	27	12	4	0	46	41	48
2011	HS-07	29	29	0	10	31	0	0	58	42	16
2008	HS	18	40	16	14	8	4	0	61	23	356
2008	HS-03	14	33	26	13	5	8	1	52	20	97
2008	HS-04	7	47	33	10	3	0	0	53	13	17
2008	HS-05	25	43	13	13	3	3	1	71	16	131
2008	HS-06	15	47	7	15	17	0	0	61	32	31
2008	HS-07	25	27	0	26	22	0	0	52	48	10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	35	13	10	12	8	16	6	62	25	102
2019	HS-03	45	20	8	8	6	14	0	75	16	11
2019	HS-05	33	8	4	25	0	8	21	58	36	12
2019	HS-06	36	17	11	11	14	8	3	59	28	36
2019	HS-07	39	17	0	0	12	26	5	82	18	14

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	31	40	16	9	5	1	0	71	14	101
2019	HS-03	8	63	8	14	8	0	0	71	21	11
2019	HS-05	72	20	4	0	4	0	0	92	4	12
2019	HS-06	31	44	25	0	0	0	0	75	0	36
2019	HS-07	49	33	5	0	12	0	0	83	12	14
2018	HS	40	36	12	6	6	0	0	76	12	88
2018	HS-03	23	46	19	6	5	0	0	70	11	11
2018	HS-06	40	32	20	4	4	0	0	72	8	23
2018	HS-07	17	67	0	6	11	0	0	83	17	13
2017	HS	36	30	9	7	14	4	0	69	22	114
2017	HS-04	29	13	0	3	29	26	0	56	44	10
2017	HS-05	61	30	0	9	0	0	0	91	9	10
2017	HS-06	33	45	10	6	6	0	0	78	12	49
2017	HS-07	3	32	12	12	41	0	0	35	53	15
2014	HS	38	43	8	8	1	1	0	82	10	107
2014	HS-02	72	5	17	5	0	0	0	77	5	11
2014	HS-06	30	56	4	8	0	2	0	87	9	46
2011	HS	28	40	19	7	2	3	1	71	9	445
2011	HS-02	16	53	15	11	5	0	0	69	16	16
2011	HS-03	24	34	28	9	2	3	0	61	11	99
2011	HS-04	32	51	16	0	0	0	0	84	0	23
2011	HS-05	30	37	18	6	2	6	0	72	9	101
2011	HS-06	39	40	11	8	2	0	0	79	11	47
2011	HS-07	23	38	15	15	10	0	0	60	25	17

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	21	35	21	15	6	2	57	22	101
2019	HS-03	0	27	45	6	21	0	27	27	11
2019	HS-05	72	8	16	4	0	0	80	4	12
2019	HS-06	11	56	19	14	0	0	67	14	36
2019	HS-07	39	38	0	16	7	0	77	23	14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	39	32	8	14	5	2	0	73	19	101
2019	HS-03	14	18	8	55	6	0	0	31	61	11
2019	HS-05	80	8	8	4	0	0	0	88	4	12
2019	HS-06	34	43	11	9	3	0	0	77	11	35
2019	HS-07	55	33	0	5	7	0	0	88	12	14
2018	HS	38	31	12	9	7	3	0	71	16	88
2018	HS-03	24	64	0	11	0	0	0	89	11	11
2018	HS-06	42	41	13	4	0	0	0	83	4	22
2018	HS-07	47	31	6	6	11	0	0	78	17	13
2017	HS	41	30	14	4	7	4	0	75	11	113
2017	HS-05	61	35	0	5	0	0	0	95	5	10
2017	HS-06	39	35	14	6	2	4	0	77	9	49
2017	HS-07	21	44	30	0	6	0	0	64	6	15
2014	HS	45	29	10	8	3	5	0	78	11	107
2014	HS-02	65	18	5	13	0	0	0	83	13	11
2014	HS-06	42	30	13	11	0	4	0	76	11	46
2011	HS	31	40	10	8	4	6	0	76	13	446
2011	HS-02	67	20	4	0	5	5	0	91	5	17
2011	HS-03	22	40	13	12	4	10	0	68	17	100
2011	HS-04	37	40	10	12	0	0	0	78	12	23
2011	HS-05	28	50	6	6	3	7	1	84	9	101
2011	HS-06	39	38	4	6	8	4	0	80	15	47
2011	HS-07	23	43	10	15	10	0	0	65	25	17
2008	HS	28	38	13	8	6	6	0	71	15	355
2008	HS-03	24	31	15	13	8	9	0	61	22	96
2008	HS-04	30	43	10	13	3	0	0	73	17	17
2008	HS-05	23	50	15	3	1	8	0	79	5	132
2008	HS-06	45	34	11	7	4	0	0	79	11	30
2008	HS-07	32	27	13	22	0	6	0	63	24	10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	33	31	23	7	4	2	65	11	102
2019	HS-03	16	24	39	8	14	0	39	21	11
2019	HS-05	55	33	8	4	0	0	88	4	12
2019	HS-06	36	42	14	8	0	0	78	8	36
2019	HS-07	49	28	11	5	7	0	77	12	14
2018	HS	30	34	25	4	4	2	67	8	89
2018	HS-03	31	41	23	0	5	0	72	5	11
2018	HS-06	36	20	32	8	4	0	56	12	23
2018	HS-07	17	72	0	0	11	0	89	11	13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	18	27	24	9	14	9	0	50	24	100
2019	HS-03	0	20	0	12	29	39	0	32	68	11
2019	HS-05	21	55	20	0	4	0	0	76	4	12
2019	HS-06	20	23	34	14	9	0	0	43	23	35
2019	HS-07	55	23	5	5	7	5	0	82	13	14
2018	HS	24	23	19	11	14	8	1	52	27	89
2018	HS-03	23	10	24	11	6	24	0	44	23	11
2018	HS-06	20	24	28	12	16	0	0	44	28	23
2018	HS-07	36	42	11	0	11	0	0	78	11	13
2017	HS	24	34	13	10	16	2	0	59	27	113
2017	HS-05	37	35	0	23	0	5	0	76	24	10
2017	HS-06	24	33	14	8	20	0	0	57	29	49
2017	HS-07	12	41	6	6	35	0	0	53	41	15
2014	HS	23	21	20	17	13	6	1	47	32	107
2014	HS-02	35	30	17	0	18	0	0	65	18	11
2014	HS-06	21	20	17	25	11	6	0	44	38	46
2011	HS	19	29	21	10	10	7	4	54	23	446
2011	HS-02	24	28	23	0	24	0	0	52	24	17
2011	HS-03	15	25	20	14	12	14	1	46	31	99
2011	HS-04	16	44	15	13	5	0	8	65	19	23
2011	HS-05	21	31	22	6	5	12	4	61	13	101
2011	HS-06	24	27	12	10	19	4	4	56	31	48
2011	HS-07	33	23	5	10	30	0	0	55	40	17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	26	25	13	13	15	6	2	55	30	101
2019	HS-03	8	20	14	0	20	32	8	45	32	11
2019	HS-05	59	33	8	0	0	0	0	92	0	12
2019	HS-06	14	28	22	19	11	3	3	44	32	36
2019	HS-07	77	11	6	6	0	0	0	89	6	13
2018	HS	22	27	18	16	12	4	1	52	30	88
2018	HS-03	6	52	18	5	13	0	6	62	19	11
2018	HS-06	16	36	28	16	4	0	0	52	20	23
2018	HS-07	42	22	0	6	31	0	0	64	36	13
2017	HS	17	45	12	16	6	2	2	65	23	113
2017	HS-05	32	42	7	19	0	0	0	74	19	10
2017	HS-06	16	31	24	8	8	4	8	53	19	49
2017	HS-07	9	32	12	36	12	0	0	41	47	15
2014	HS	30	23	16	18	9	3	2	55	28	106
2014	HS-02	35	15	25	0	13	13	0	57	14	11
2014	HS-06	17	37	21	15	8	0	2	55	24	46
2011	HS	26	35	18	9	7	3	3	64	17	445
2011	HS-02	14	20	22	10	24	0	10	38	38	17
2011	HS-03	15	36	27	8	5	5	5	56	14	100
2011	HS-04	26	57	8	9	0	0	0	83	9	22
2011	HS-05	34	35	16	7	3	5	1	73	10	101
2011	HS-06	22	30	14	16	16	0	0	53	33	48
2011	HS-07	45	30	10	0	15	0	0	75	15	17
2008	HS	20	43	15	12	7	2	1	65	19	355
2008	HS-03	15	35	21	14	7	6	2	54	23	97
2008	HS-04	7	57	13	17	7	0	0	63	23	17
2008	HS-05	26	41	19	8	4	1	0	68	13	132
2008	HS-06	18	54	10	10	7	0	0	73	17	31
2008	HS-07	0	65	0	35	0	0	0	65	35	10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	7	15	23	10	18	7	19	30	39	101
2019	HS-03	0	6	21	8	21	34	8	11	52	10
2019	HS-05	0	41	47	4	4	0	4	43	8	12
2019	HS-06	3	3	19	8	17	3	47	11	50	36
2019	HS-07	44	16	14	11	11	5	0	63	22	14
2018	HS	13	21	21	15	13	4	12	41	34	89
2018	HS-03	6	10	41	18	18	0	6	18	38	11
2018	HS-06	0	12	28	16	12	0	32	18	41	23
2018	HS-07	36	31	6	6	17	6	0	71	23	13
2017	HS	11	18	20	8	25	4	13	35	40	113
2017	HS-05	5	37	35	0	19	0	5	44	20	10
2017	HS-06	4	8	16	2	22	2	45	23	46	49
2017	HS-07	0	12	9	32	47	0	0	12	79	15
2014	HS	15	12	16	8	27	1	21	34	45	107
2014	HS-02	25	18	25	5	13	0	14	50	21	11
2014	HS-06	6	6	11	15	30	2	30	19	66	46
2011	HS	9	22	17	13	15	5	18	41	37	448
2011	HS-02	15	34	5	12	19	0	15	57	37	17
2011	HS-03	9	24	16	21	16	6	7	38	43	100
2011	HS-04	8	48	12	10	9	0	14	64	21	23
2011	HS-05	12	14	21	11	10	5	27	38	31	101
2011	HS-06	2	10	6	10	29	8	35	21	68	48
2011	HS-07	10	10	36	10	34	0	0	20	44	17
2008	HS	11	20	15	13	21	3	17	38	42	355
2008	HS-03	19	26	17	21	9	5	3	49	33	98
2008	HS-04	17	13	34	3	23	3	7	33	30	17
2008	HS-05	8	24	21	11	11	5	19	43	29	132
2008	HS-06	3	7	5	4	39	0	42	18	74	31
2008	HS-07	6	6	0	36	51	0	0	13	87	10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	51	28	12	3	2	4	83	5	102
2019	HS-03	16	45	31	0	0	8	66	0	11
2019	HS-05	59	33	4	4	0	0	92	4	12
2019	HS-06	58	19	8	8	0	6	82	9	36
2019	HS-07	55	26	12	0	7	0	81	7	14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	45	14	4	2	6	3	28	84	10	101
2019	HS-03	49	15	8	0	13	0	15	75	15	10
2019	HS-05	41	25	8	0	0	0	25	89	0	12
2019	HS-06	42	11	3	6	6	8	25	79	17	36
2019	HS-07	44	5	0	0	7	0	44	88	12	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	38	25	22	2	8	1	4	66	11	101
2019	HS-03	16	20	45	6	14	0	0	35	20	11
2019	HS-05	55	33	8	4	0	0	0	88	4	12
2019	HS-06	43	37	6	3	0	3	9	90	3	35
2019	HS-07	65	17	17	0	0	0	0	83	0	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	39	19	23	2	8	2	6	63	12	101
2019	HS-03	8	15	54	0	15	0	8	25	16	10
2019	HS-05	76	8	12	4	0	0	0	84	4	12
2019	HS-06	36	42	6	0	0	6	11	93	0	36
2019	HS-07	65	5	24	0	0	5	0	74	0	14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	37	14	18	10	5	3	13	60	18	101
2019	HS-03	16	8	49	14	6	0	8	25	21	11
2019	HS-05	55	12	0	8	4	0	21	85	15	12
2019	HS-06	36	25	8	3	3	3	22	81	7	36
2019	HS-07	65	6	18	6	0	6	0	75	6	13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	48	23	6	2	6	3	11	83	10	101
2019	HS-03	23	40	6	6	8	0	17	75	17	10
2019	HS-05	37	29	8	0	0	21	4	89	0	12
2019	HS-06	61	17	3	0	0	0	19	97	0	36
2019	HS-07	49	24	5	5	11	0	5	78	17	14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	65	11	7	6	2	4	5	83	9	100
2019	HS-03	47	6	0	8	0	32	8	87	13	11
2019	HS-05	65	35	0	0	0	0	0	100	0	11
2019	HS-06	78	8	8	0	0	0	6	91	0	36
2019	HS-07	65	11	7	11	7	0	0	76	17	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	62	14	12	1	2	1	9	84	2	100
2019	HS-03	65	8	12	0	0	0	16	86	0	11
2019	HS-05	24	29	43	0	4	0	0	53	4	12
2019	HS-06	67	19	0	0	3	0	11	97	3	36
2019	HS-07	65	12	7	5	0	0	11	86	6	14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	16	40	19	15	4	1	4	59	20	102
2019	HS-03	8	55	16	14	8	0	0	63	21	11
2019	HS-05	51	41	4	4	0	0	0	92	4	12
2019	HS-06	11	44	28	14	3	0	0	56	17	36
2019	HS-07	26	16	5	12	7	5	28	63	29	14
2018	HS	20	39	21	11	5	2	1	62	17	90
2018	HS-03	6	70	0	11	6	0	6	81	19	11
2018	HS-06	8	40	48	0	4	0	0	48	4	23
2018	HS-07	47	17	0	6	11	20	0	79	21	13
2017	HS	25	28	11	15	11	9	1	59	29	113
2017	HS-05	65	9	2	5	0	19	0	91	6	10
2017	HS-06	20	29	20	14	10	4	2	52	26	49
2017	HS-07	0	26	15	18	41	0	0	26	59	15

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	34	38	15	8	4	2	0	73	12	101
2019	HS-03	8	57	8	20	8	0	0	65	27	11
2019	HS-05	80	16	0	4	0	0	0	96	4	12
2019	HS-06	28	50	11	8	0	3	0	80	9	36
2019	HS-07	60	5	5	12	12	5	0	69	26	14
2018	HS	46	32	17	5	0	0	0	78	5	88
2018	HS-03	41	41	18	0	0	0	0	82	0	11
2018	HS-06	34	34	13	20	0	0	0	67	20	22
2018	HS-07	28	61	6	6	0	0	0	89	6	13
2017	HS	48	25	14	6	2	4	1	78	8	113
2017	HS-05	68	28	5	0	0	0	0	95	0	10
2017	HS-06	37	35	24	2	0	2	0	73	2	49
2017	HS-07	9	26	36	23	6	0	0	35	29	15
2014	HS	47	37	10	4	1	1	0	85	6	107
2014	HS-02	65	30	5	0	0	0	0	95	0	11
2014	HS-06	40	41	11	8	0	0	0	81	8	46
2011	HS	30	40	19	5	4	2	0	71	9	444
2011	HS-02	34	48	13	0	5	0	0	82	5	17
2011	HS-03	23	34	25	10	5	3	0	59	15	98
2011	HS-04	50	35	11	4	0	0	0	85	4	23
2011	HS-05	32	42	17	3	3	4	0	77	6	100
2011	HS-06	34	41	10	4	10	0	0	75	14	48
2011	HS-07	53	21	16	5	5	0	0	74	10	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	44	20	23	4	2	7	1	69	6	101
2019	HS-03	21	20	8	20	0	32	0	60	29	11
2019	HS-05	76	20	4	0	0	0	0	96	0	12
2019	HS-06	46	26	23	0	0	6	0	76	0	35
2019	HS-07	55	17	16	5	7	0	0	72	12	14
2018	HS	38	34	26	2	1	0	0	72	2	89
2018	HS-03	47	23	30	0	0	0	0	70	0	11
2018	HS-06	29	38	29	4	0	0	0	67	4	22
2018	HS-07	17	61	17	6	0	0	0	78	6	13
2017	HS	47	23	15	2	2	12	1	79	4	113
2017	HS-05	65	30	5	0	0	0	0	95	0	10
2017	HS-06	33	35	29	0	2	2	0	69	2	49
2017	HS-07	21	26	18	6	6	24	0	62	15	15
2014	HS	52	34	9	3	0	1	2	87	3	107
2014	HS-02	60	27	13	0	0	0	0	87	0	11
2014	HS-06	46	39	6	6	0	2	0	87	6	46

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	41	41	14	1	4	0	0	82	4	102
2019	HS-03	16	27	43	0	14	0	0	43	14	11
2019	HS-05	59	41	0	0	0	0	0	100	0	12
2019	HS-06	47	42	11	0	0	0	0	89	0	36
2019	HS-07	60	21	7	5	7	0	0	81	12	14
2018	HS	52	32	11	2	2	0	0	84	5	88
2018	HS-03	36	53	11	0	0	0	0	89	0	11
2018	HS-06	41	32	18	5	5	0	0	73	9	20
2018	HS-07	58	31	0	0	11	0	0	89	11	13
2017	HS	52	29	6	5	8	0	0	81	13	113
2017	HS-05	72	23	5	0	0	0	0	95	0	10
2017	HS-06	43	35	12	4	6	0	0	78	10	49
2017	HS-07	9	62	0	18	12	0	0	71	29	15
2014	HS	54	31	7	3	4	0	0	85	8	107
2014	HS-02	72	23	0	5	0	0	0	95	5	11
2014	HS-06	46	37	8	4	4	0	0	83	8	46
2011	HS	38	41	14	4	3	0	0	79	7	442
2011	HS-02	44	43	9	0	5	0	0	87	5	17
2011	HS-03	37	38	15	8	2	0	0	75	10	98
2011	HS-04	41	44	10	5	0	0	0	85	5	23
2011	HS-05	40	43	13	0	3	1	0	84	3	99
2011	HS-06	34	47	10	2	6	0	0	81	8	48
2011	HS-07	63	16	5	16	0	0	0	79	16	16
2008	HS	33	41	14	8	2	1	0	75	10	356
2008	HS-03	28	42	18	11	0	1	0	71	11	98
2008	HS-04	47	40	7	7	0	0	0	87	7	17
2008	HS-05	24	51	16	7	2	0	1	76	8	130
2008	HS-06	48	38	3	3	7	0	0	86	10	31
2008	HS-07	74	6	13	6	0	0	0	81	6	10

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	32	33	22	8	5	0	65	13	101
2019	HS-03	6	35	32	12	16	0	41	27	11
2019	HS-05	55	37	8	0	0	0	92	0	12
2019	HS-06	40	34	11	14	0	0	74	14	35
2019	HS-07	60	23	0	11	7	0	83	17	14
2018	HS	44	31	11	7	7	0	76	14	90
2018	HS-03	36	28	24	0	11	0	64	11	11
2018	HS-06	38	34	8	16	4	0	71	20	22
2018	HS-07	47	42	0	6	6	0	89	11	13
2017	HS	56	19	6	6	11	0	76	18	113
2017	HS-05	88	7	0	5	0	0	95	5	10
2017	HS-06	33	41	8	10	8	0	73	18	49
2017	HS-07	15	39	6	18	23	0	53	41	15
2014	HS	42	36	11	6	4	1	79	11	107
2014	HS-02	60	30	5	5	0	0	90	5	11
2014	HS-06	36	41	15	6	0	2	78	6	46
2011	HS	35	40	16	5	2	1	76	8	446
2011	HS-02	39	48	0	10	4	0	87	13	17
2011	HS-03	32	34	24	3	6	1	67	9	100
2011	HS-04	41	43	11	5	0	0	84	5	23
2011	HS-05	35	43	13	4	3	3	80	7	101
2011	HS-06	39	44	11	6	0	0	83	6	47
2011	HS-07	42	33	5	15	5	0	75	20	17

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	29	34	27	6	5	0	62	11	102
2019	HS-03	6	29	43	6	16	0	35	21	11
2019	HS-05	55	37	8	0	0	0	92	0	12
2019	HS-06	31	44	17	8	0	0	75	8	36
2019	HS-07	55	28	5	5	7	0	83	12	14
2018	HS	49	26	14	6	5	0	75	12	90
2018	HS-03	54	10	24	5	6	0	64	11	11
2018	HS-06	42	29	20	4	4	0	71	8	22
2018	HS-07	53	36	0	0	11	0	89	11	13
2017	HS	54	20	9	7	11	0	74	17	112
2017	HS-05	88	7	5	0	0	0	95	0	10
2017	HS-06	31	44	8	8	8	0	75	17	48
2017	HS-07	9	39	12	23	18	0	47	41	15
2014	HS	42	39	7	8	4	0	81	12	107
2014	HS-02	65	25	10	0	0	0	90	0	11
2014	HS-06	32	53	4	9	2	0	84	11	46
2011	HS	34	41	17	5	2	1	76	7	444
2011	HS-02	34	43	10	5	9	0	77	13	17
2011	HS-03	31	38	23	5	3	0	69	8	100
2011	HS-04	37	46	11	5	0	0	84	5	23
2011	HS-05	39	43	8	6	2	2	84	8	99
2011	HS-06	37	44	13	6	0	0	81	6	47
2011	HS-07	42	33	5	10	10	0	75	20	17
2008	HS	38	38	15	5	4	1	77	9	356
2008	HS-03	32	35	21	8	2	2	69	10	98
2008	HS-04	67	20	7	3	3	0	87	7	17
2008	HS-05	33	51	13	1	1	0	84	3	131
2008	HS-06	52	30	10	3	3	0	83	7	31
2008	HS-07	46	6	29	13	6	0	52	19	10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	33	24	20	9	8	5	1	60	18	102
2019	HS-03	14	12	21	6	16	32	0	37	31	11
2019	HS-05	76	12	12	0	0	0	0	88	0	12
2019	HS-06	25	31	14	17	8	3	3	59	26	36
2019	HS-07	60	23	5	0	7	5	0	87	7	14
2018	HS	42	24	16	12	7	0	0	66	18	90
2018	HS-03	49	5	28	11	6	0	0	54	18	11
2018	HS-06	38	17	4	21	20	0	0	54	41	22
2018	HS-07	72	17	6	0	6	0	0	89	6	13
2017	HS	43	19	12	7	10	7	2	68	19	112
2017	HS-04	61	0	6	3	4	26	0	82	9	10
2017	HS-05	65	23	5	7	0	0	0	88	7	10
2017	HS-06	21	33	21	13	6	0	6	58	20	48
2017	HS-07	18	18	12	6	23	24	0	46	38	15
2014	HS	44	28	12	5	4	6	1	76	10	106
2014	HS-02	47	22	30	0	0	0	0	70	0	11
2014	HS-06	40	35	11	8	2	4	0	78	11	46
2011	HS	36	29	15	7	5	7	2	71	12	447
2011	HS-02	19	29	27	15	5	5	0	51	20	17
2011	HS-03	37	22	20	8	7	7	0	63	16	100
2011	HS-04	46	38	4	4	5	4	0	87	9	23
2011	HS-05	36	34	9	7	5	6	3	77	13	101
2011	HS-06	37	27	17	6	4	6	2	70	11	47
2011	HS-07	45	30	10	0	15	0	0	75	15	17
2008	HS	35	29	16	7	5	6	2	70	13	354
2008	HS-03	29	30	23	13	2	3	1	61	15	98
2008	HS-04	47	40	10	0	3	0	0	87	3	17
2008	HS-05	37	34	12	4	2	9	2	81	6	130
2008	HS-06	42	19	17	7	7	3	5	67	15	31
2008	HS-07	52	13	22	6	6	0	0	65	13	10

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	HS	16	62	22	102
2019	HS-03	45	27	27	11
2019	HS-05	29	67	4	12
2019	HS-06	6	72	22	36
2019	HS-07	0	95	5	14
2018	HS	11	48	41	91
2018	HS-03	5	54	41	11
2018	HS-06	0	68	32	23
2018	HS-07	0	72	28	13
2017	HS	13	51	36	114
2017	HS-04	7	64	29	10
2017	HS-05	19	39	42	10
2017	HS-06	4	67	29	49
2017	HS-07	18	38	44	15
2014	HS	9	68	24	107
2014	HS-02	5	65	30	11
2014	HS-06	6	78	16	46
2011	HS	13	72	15	445
2011	HS-02	32	43	25	17
2011	HS-03	14	61	26	99
2011	HS-04	12	84	4	23
2011	HS-05	10	76	14	100
2011	HS-06	8	80	12	48
2011	HS-07	23	67	10	17

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	HS	55	19	9	9	3	5	15
2017	HS	34	0	18	41	4	3	12
2014	HS	66	9	6	11	9999	9	10
2011	HS	51	8	13	7	9999	21	54
2011	HS-03	50	14	14	7	9999	14	14
2011	HS-05	50	30	10	0	9999	10	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	20	63	8	5	2	1	1	85	7	101
2019	HS-03	14	79	8	0	0	0	0	92	0	11
2019	HS-05	4	84	8	4	0	0	0	88	4	12
2019	HS-06	22	64	6	6	3	0	0	86	8	36
2019	HS-07	56	33	0	5	0	0	5	94	6	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	43	39	6	6	3	1	2	85	9	102
2019	HS-03	21	63	0	8	0	8	0	92	8	11
2019	HS-05	92	0	4	4	0	0	0	92	4	12
2019	HS-06	31	61	3	3	3	0	0	92	6	36
2019	HS-07	76	0	0	5	14	0	5	80	20	14

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	25	75	101
2019	HS-05	59	41	12
2019	HS-06	14	86	35
2019	HS-07	35	65	14
2018	HS	21	79	90
2018	HS-06	28	72	23
2018	HS-07	0	100	12

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	59	41	26
2018	HS	46	54	17

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	41	59	26
2018	HS	45	55	16

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	0	100	26

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	55	45	25

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	43	57	25
2018	HS	36	64	15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	57	43	25
2018	HS	49	51	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	52	48	25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	34	66	25
2018	HS	28	72	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	52	48	25
2018	HS	38	62	16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	52	48	25

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	0	100	25
2018	HS	0	100	15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	53	47	25
2018	HS	49	51	15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	35	65	25
2018	HS	19	81	15

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	65	35	25
2018	HS	28	72	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	33	67	25

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	28	72	25

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	17	83	25

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	21	79	25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	22	78	19

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	36	64	19

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	34	66	19

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	0	100	19
2018	HS	0	100	14

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	41	59	19
2018	HS	64	36	14

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	0	100	19
2018	HS	0	100	14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	31	69	102
2019	HS-05	37	63	12
2019	HS-06	25	75	36
2019	HS-07	35	65	14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	21	22	19	12	8	14	4	53	25	101
2019	HS-03	8	12	8	12	21	32	8	32	55	11
2019	HS-05	45	12	12	26	0	4	0	59	28	11
2019	HS-06	19	22	22	8	3	19	6	56	15	36
2019	HS-07	44	17	11	5	17	5	0	65	24	14
2018	HS	22	25	19	11	2	12	9	60	16	85
2018	HS-03	7	44	12	12	0	26	0	68	16	10
2018	HS-06	22	22	39	0	4	9	4	50	5	21
2018	HS-07	20	36	17	0	11	17	0	67	13	13
2017	HS	20	24	15	6	12	18	5	58	23	114
2017	HS-04	35	29	6	4	0	26	0	86	5	10
2017	HS-05	23	44	0	9	0	23	0	88	12	10
2017	HS-06	27	20	27	4	10	10	2	53	16	49
2017	HS-07	3	9	12	12	53	6	6	13	73	15
2014	HS	28	21	14	6	8	16	7	64	18	107
2014	HS-02	40	13	10	0	0	38	0	84	0	11
2014	HS-06	19	30	15	8	6	13	9	62	19	46

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	31	34	12	9	6	6	1	70	17	101
2019	HS-03	16	18	8	6	21	32	0	49	40	11
2019	HS-05	55	33	12	0	0	0	0	88	0	12
2019	HS-06	39	39	8	6	3	3	3	82	9	36
2019	HS-07	49	17	16	11	7	0	0	67	17	14
2018	HS	39	27	15	5	4	7	2	74	10	86
2018	HS-03	26	56	7	5	7	0	0	81	12	10
2018	HS-06	34	29	29	0	4	4	0	66	4	22
2018	HS-07	36	31	17	0	11	6	0	71	12	13
2017	HS	44	19	10	7	14	1	5	67	23	112
2017	HS-04	87	3	6	0	4	0	0	90	4	10
2017	HS-05	63	28	5	5	0	0	0	91	5	10
2017	HS-06	38	35	15	2	4	4	2	78	7	48
2017	HS-07	3	6	15	23	47	0	6	9	75	15
2014	HS	40	27	13	10	4	6	0	71	15	107
2014	HS-02	52	13	23	0	0	13	0	74	0	11
2014	HS-06	37	38	13	2	6	4	0	78	9	46
2011	HS	34	39	14	5	2	5	0	76	8	442
2011	HS-02	24	43	15	5	10	4	0	70	15	17
2011	HS-03	33	38	16	3	4	5	0	75	7	96
2011	HS-04	44	35	21	0	0	0	0	79	0	23
2011	HS-05	35	40	14	4	1	6	0	80	5	100
2011	HS-06	43	28	8	16	2	2	0	73	19	48
2011	HS-07	33	38	15	5	10	0	0	70	15	17

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	6	94	101
2018	HS	7	93	87
2018	HS-03	0	100	10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	15	85	102

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	26	27	14	5	4	16	8	70	12	102
2019	HS-03	8	12	14	12	16	32	8	32	45	11
2019	HS-05	72	20	4	0	0	4	0	96	0	12
2019	HS-06	31	28	8	6	3	19	6	78	11	36
2019	HS-07	11	16	17	11	7	0	39	43	29	14
2018	HS	23	30	20	0	2	20	5	71	3	89
2018	HS-03	6	41	11	0	6	35	0	73	10	11
2018	HS-06	28	32	8	0	4	24	4	83	6	23
2018	HS-07	31	25	17	0	6	17	6	72	7	13
2017	HS	36	12	17	1	6	24	4	66	10	114
2017	HS-04	61	6	3	4	0	26	0	91	5	10
2017	HS-05	44	23	9	0	0	19	5	88	0	10
2017	HS-06	27	16	37	0	0	16	4	54	0	49
2017	HS-07	3	12	21	6	30	18	12	21	50	15
2014	HS	34	27	16	2	2	14	5	76	4	107
2014	HS-02	47	25	10	0	13	0	5	76	13	11
2014	HS-06	25	32	15	2	0	19	6	77	3	46

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	35	33	11	6	3	7	4	77	10	100
2019	HS-03	16	31	45	0	8	0	0	47	8	11
2019	HS-05	76	20	4	0	0	0	0	96	0	12
2019	HS-06	47	25	6	6	3	11	3	84	10	36
2019	HS-07	26	21	12	5	7	0	28	66	17	14
2018	HS	39	36	11	1	2	9	2	84	4	88
2018	HS-03	31	52	11	0	6	0	0	82	6	11
2018	HS-06	40	44	4	0	4	8	0	91	4	23
2018	HS-07	44	32	12	0	6	6	0	81	6	12
2017	HS	46	23	11	1	7	11	1	78	9	114
2017	HS-04	61	35	0	0	4	0	0	96	4	10
2017	HS-05	63	28	9	0	0	0	0	91	0	10
2017	HS-06	43	31	16	2	0	8	0	80	2	49
2017	HS-07	9	21	12	6	36	12	6	36	50	15
2014	HS	48	21	20	2	0	8	1	76	2	107
2014	HS-02	77	0	23	0	0	0	0	77	0	11
2014	HS-06	39	32	17	0	0	11	2	81	0	46
2011	HS	36	41	11	5	1	5	0	82	6	441
2011	HS-02	54	18	5	15	5	4	0	75	20	17
2011	HS-03	34	36	13	10	2	5	0	74	13	97
2011	HS-04	34	66	0	0	0	0	0	100	0	23
2011	HS-05	33	45	13	4	1	4	1	82	5	100
2011	HS-06	48	35	10	2	0	4	0	87	2	48
2011	HS-07	50	35	5	5	5	0	0	85	10	17

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	23	15	17	24	21	0	0	38	45	102
2019	HS-03	20	0	0	39	41	0	0	20	80	11
2019	HS-05	8	21	37	25	8	0	0	29	33	12
2019	HS-06	42	25	14	6	14	0	0	67	19	36
2019	HS-07	7	16	23	34	21	0	0	23	55	14
2018	HS	20	15	35	11	15	2	2	37	27	89
2018	HS-03	0	18	61	5	17	0	0	18	22	11
2018	HS-06	32	16	12	24	16	0	0	48	40	23
2018	HS-07	6	0	67	11	17	0	0	6	28	13
2017	HS	23	23	15	14	23	0	2	47	38	113
2017	HS-05	42	0	7	19	32	0	0	42	51	10
2017	HS-06	45	20	6	14	8	0	6	70	24	49
2017	HS-07	6	21	30	12	29	3	0	27	42	15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	29	22	17	25	7	0	51	32	102
2019	HS-03	8	14	14	43	21	0	21	65	11
2019	HS-05	51	29	0	12	8	0	80	20	12
2019	HS-06	25	25	25	17	8	0	50	25	36
2019	HS-07	47	21	16	16	0	0	68	16	14
2018	HS	33	26	18	13	8	2	60	22	89
2018	HS-03	31	41	23	0	5	0	72	5	11
2018	HS-06	20	32	28	4	16	0	52	20	23
2018	HS-07	50	6	22	17	6	0	56	22	13
2017	HS	22	30	23	10	14	1	52	24	114
2017	HS-04	0	55	35	3	7	0	55	10	10
2017	HS-05	42	19	30	9	0	0	61	9	10
2017	HS-06	18	37	22	12	10	0	55	22	49
2017	HS-07	6	33	12	23	23	3	40	48	15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	45	29	15	6	3	0	2	75	9	101
2019	HS-03	16	38	12	14	14	0	8	58	30	11
2019	HS-05	76	8	8	8	0	0	0	84	8	12
2019	HS-06	44	28	19	6	3	0	0	72	8	36
2019	HS-07	55	28	17	0	0	0	0	83	0	13
2018	HS	45	31	11	6	2	1	6	81	8	89
2018	HS-03	78	17	0	0	5	0	0	95	5	11
2018	HS-06	44	36	16	0	4	0	0	80	4	23
2018	HS-07	53	11	20	17	0	0	0	64	17	13
2017	HS	40	25	15	11	4	1	3	68	15	114
2017	HS-04	26	58	13	0	4	0	0	83	4	10
2017	HS-05	61	21	18	0	0	0	0	82	0	10
2017	HS-06	43	31	8	4	2	2	10	84	7	49
2017	HS-07	47	23	6	6	18	0	0	71	23	15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	19	17	24	21	18	1	36	40	100
2019	HS-03	8	20	14	32	27	0	27	59	11
2019	HS-05	22	35	31	12	0	0	57	12	11
2019	HS-06	6	22	31	17	25	0	28	42	36
2019	HS-07	42	11	21	26	0	0	53	26	14
2018	HS	29	14	22	11	21	2	44	33	89
2018	HS-03	44	38	7	0	11	0	82	11	10
2018	HS-06	4	28	24	20	24	0	32	44	23
2018	HS-07	45	0	22	22	11	0	45	33	13
2017	HS	27	15	23	10	24	1	42	35	113
2017	HS-04	51	29	6	6	7	0	80	13	10
2017	HS-05	42	0	47	7	5	0	42	12	10
2017	HS-06	10	24	29	18	18	0	35	37	49
2017	HS-07	9	0	6	18	65	3	9	85	15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	56	19	8	3	3	0	12	85	6	101
2019	HS-03	14	51	0	14	6	0	16	77	23	11
2019	HS-05	76	16	4	4	0	0	0	92	4	12
2019	HS-06	56	11	8	0	3	0	22	86	4	36
2019	HS-07	63	21	11	5	0	0	0	84	5	14
2018	HS	59	17	5	4	1	2	11	88	6	90
2018	HS-03	78	17	5	0	0	0	0	95	0	11
2018	HS-06	52	28	4	4	4	0	8	87	9	23
2018	HS-07	56	17	11	17	0	0	0	72	17	13
2017	HS	59	16	9	0	8	0	8	82	9	112
2017	HS-05	91	5	5	0	0	0	0	95	0	10
2017	HS-06	53	18	8	0	2	0	18	88	3	49
2017	HS-07	21	23	36	0	18	0	3	45	18	15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	39	36	14	7	4	0	1	75	10	100
2019	HS-03	23	34	6	15	15	0	8	62	32	10
2019	HS-05	51	37	12	0	0	0	0	88	0	12
2019	HS-06	31	43	20	0	6	0	0	74	6	35
2019	HS-07	56	26	11	7	0	0	0	83	7	14
2018	HS	37	35	14	4	4	2	3	77	8	90
2018	HS-03	59	36	0	5	0	0	0	95	5	11
2018	HS-06	28	44	20	8	0	0	0	72	8	23
2018	HS-07	50	39	6	6	0	0	0	89	6	13
2017	HS	41	20	26	6	6	0	1	62	12	113
2017	HS-04	35	32	29	0	4	0	0	67	4	10
2017	HS-05	79	16	5	0	0	0	0	95	0	10
2017	HS-06	38	33	17	6	6	0	0	71	13	48
2017	HS-07	23	21	41	6	6	0	3	45	12	15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	32	34	16	12	5	1	0	67	17	101
2019	HS-03	8	57	14	14	8	0	0	65	21	11
2019	HS-05	51	16	25	8	0	0	0	67	8	12
2019	HS-06	37	29	20	9	3	3	0	68	12	35
2019	HS-07	51	26	11	0	12	0	0	77	12	14
2018	HS	31	33	10	17	2	3	5	69	20	88
2018	HS-03	26	32	30	12	0	0	0	58	12	10
2018	HS-06	28	48	4	16	4	0	0	76	20	23
2018	HS-07	61	17	11	6	6	0	0	78	11	13
2017	HS	40	25	16	9	10	0	1	65	19	112
2017	HS-05	84	5	12	0	0	0	0	88	0	10
2017	HS-06	25	35	19	8	10	0	2	62	19	48
2017	HS-07	12	32	36	6	12	0	3	45	18	15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	38	34	13	7	6	0	1	73	13	101
2019	HS-03	8	43	27	6	8	0	8	56	15	11
2019	HS-05	72	12	8	4	4	0	0	84	8	12
2019	HS-06	43	37	11	9	0	0	0	80	9	35
2019	HS-07	62	17	16	5	0	0	0	79	5	14
2018	HS	23	37	18	14	3	1	5	63	18	89
2018	HS-03	45	37	0	18	0	0	0	82	18	10
2018	HS-06	20	52	20	8	0	0	0	72	8	23
2018	HS-07	36	36	6	17	6	0	0	72	22	13
2017	HS	35	32	14	12	6	0	1	68	18	113
2017	HS-04	58	35	3	0	4	0	0	93	4	10
2017	HS-05	61	28	7	5	0	0	0	88	5	10
2017	HS-06	31	31	21	8	6	0	2	64	15	48
2017	HS-07	21	0	35	30	12	0	3	21	43	15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	46	26	17	5	5	0	1	73	10	100
2019	HS-03	16	49	14	14	8	0	0	65	21	11
2019	HS-05	72	12	8	4	4	0	0	84	8	12
2019	HS-06	44	31	17	6	3	0	0	75	8	36
2019	HS-07	60	16	12	5	7	0	0	76	12	14
2018	HS	40	26	15	8	4	3	3	71	12	89
2018	HS-03	56	32	0	7	5	0	0	88	12	10
2018	HS-06	40	28	28	0	4	0	0	68	4	23
2018	HS-07	50	17	22	11	0	0	0	67	11	13
2017	HS	38	37	12	8	4	0	2	76	12	112
2017	HS-05	65	23	5	7	0	0	0	88	7	10
2017	HS-06	46	29	6	10	4	0	4	78	15	48
2017	HS-07	12	47	18	12	12	0	0	59	23	15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	41	26	18	8	7	67	15	101
2019	HS-03	8	51	14	20	8	59	27	11
2019	HS-05	63	8	25	0	4	71	4	12
2019	HS-06	23	43	17	9	9	66	17	35
2019	HS-07	67	16	5	5	7	83	12	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	44	34	16	3	2	0	1	78	5	100
2019	HS-03	23	12	51	14	0	0	0	35	14	11
2019	HS-05	35	53	8	0	4	0	0	88	4	11
2019	HS-06	40	43	11	3	3	0	0	83	6	35
2019	HS-07	68	16	11	5	0	0	0	84	5	14
2018	HS	42	34	8	10	2	0	3	79	12	89
2018	HS-03	51	18	5	26	0	0	0	68	26	10
2018	HS-06	32	40	16	12	0	0	0	72	12	23
2018	HS-07	36	47	6	0	11	0	0	83	11	13
2017	HS	41	27	14	9	6	1	2	70	15	112
2017	HS-04	87	10	4	0	0	0	0	96	0	10
2017	HS-05	51	42	2	5	0	0	0	93	5	10
2017	HS-06	49	26	15	6	2	0	2	76	9	47
2017	HS-07	26	12	30	6	12	6	9	45	21	15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	46	25	14	11	4	0	72	15	102
2019	HS-03	23	38	14	12	14	0	61	25	11
2019	HS-05	51	25	16	8	0	0	76	8	12
2019	HS-06	50	22	14	14	0	0	72	14	36
2019	HS-07	62	0	11	21	7	0	62	28	14
2018	HS	44	22	12	15	4	2	68	20	87
2018	HS-03	51	24	25	0	0	0	75	0	10
2018	HS-06	45	27	9	18	0	0	73	18	22
2018	HS-07	42	25	22	6	6	0	67	11	13
2017	HS	51	22	14	7	6	0	74	12	113
2017	HS-05	79	12	9	0	0	0	91	0	10
2017	HS-06	51	27	12	6	2	2	79	8	49
2017	HS-07	18	36	29	12	6	0	53	18	15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	66	14	6	5	3	1	5	85	8	101
2019	HS-03	29	43	0	6	8	0	14	84	16	11
2019	HS-05	67	4	8	21	0	0	0	71	21	12
2019	HS-06	72	17	3	0	3	3	3	94	3	36
2019	HS-07	72	0	11	5	7	0	5	76	13	14
2018	HS	56	20	12	5	1	2	4	82	6	87
2018	HS-03	67	26	0	0	0	0	7	100	0	10
2018	HS-06	60	28	8	4	0	0	0	88	4	23
2018	HS-07	78	6	6	6	6	0	0	83	11	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	60	23	5	6	5	0	0	83	12	100
2019	HS-03	21	51	6	8	14	0	0	73	21	11
2019	HS-05	51	45	0	0	4	0	0	96	4	12
2019	HS-06	74	11	6	9	0	0	0	86	9	35
2019	HS-07	60	16	5	5	14	0	0	76	19	14
2018	HS	72	13	7	1	4	2	2	88	5	88
2018	HS-03	95	0	5	0	0	0	0	95	0	10
2018	HS-06	54	37	4	4	0	0	0	92	4	22
2018	HS-07	78	11	0	0	6	6	0	94	6	13
2017	HS	66	12	5	4	5	4	5	85	10	113
2017	HS-05	91	5	5	0	0	0	0	95	0	10
2017	HS-06	61	18	4	6	6	0	4	83	13	49
2017	HS-07	35	6	6	6	23	24	0	54	38	15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	41	30	14	8	6	0	1	72	14	102
2019	HS-03	12	45	14	8	21	0	0	57	29	11
2019	HS-05	55	33	8	0	4	0	0	88	4	12
2019	HS-06	44	31	17	3	3	0	3	77	6	36
2019	HS-07	55	16	5	11	14	0	0	70	24	14
2018	HS	49	26	14	8	0	1	2	77	9	90
2018	HS-03	60	28	11	0	0	0	0	89	0	11
2018	HS-06	56	28	8	8	0	0	0	84	8	23
2018	HS-07	61	17	11	11	0	0	0	78	11	13
2017	HS	31	29	16	10	11	0	4	62	21	113
2017	HS-05	32	40	28	0	0	0	0	72	0	10
2017	HS-06	31	27	14	20	8	0	0	57	29	49
2017	HS-07	9	32	23	0	36	0	0	41	36	15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	52	27	6	7	8	1	79	15	102
2019	HS-03	12	38	0	21	21	8	54	46	11
2019	HS-05	96	0	0	0	4	0	96	4	12
2019	HS-06	42	31	14	11	3	0	72	14	36
2019	HS-07	70	5	5	12	7	0	76	19	14
2018	HS	56	17	13	5	6	3	76	11	89
2018	HS-03	54	23	18	0	5	0	77	5	11
2018	HS-06	52	24	12	8	4	0	76	12	23
2018	HS-07	78	11	0	0	11	0	89	11	13
2017	HS	48	21	11	5	11	4	71	17	113
2017	HS-05	88	5	7	0	0	0	93	0	10
2017	HS-06	55	10	6	14	14	0	65	29	49
2017	HS-07	18	18	36	12	18	0	35	29	15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	52	9	2	2	1	0	34	92	5	98
2019	HS-03	28	21	0	0	0	0	51	100	0	10
2019	HS-05	71	29	0	0	0	0	0	100	0	12
2019	HS-06	46	6	0	0	3	0	46	95	5	35
2019	HS-07	56	0	5	17	0	0	21	71	22	14
2018	HS	48	6	2	1	3	2	36	89	7	88
2018	HS-03	44	0	0	0	0	0	56	100	0	10
2018	HS-06	36	12	4	4	0	0	44	86	7	23
2018	HS-07	66	7	7	0	0	0	21	91	0	12
2017	HS	42	21	7	4	1	0	24	84	8	113
2017	HS-05	49	9	19	19	0	0	5	61	20	10
2017	HS-06	39	20	2	2	4	0	33	88	9	49
2017	HS-07	44	9	18	0	0	0	29	75	0	15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	65	15	5	7	1	0	5	85	9	102
2019	HS-03	27	49	0	8	8	0	8	83	17	11
2019	HS-05	71	25	0	4	0	0	0	96	4	12
2019	HS-06	72	11	6	3	0	0	8	91	3	36
2019	HS-07	79	5	0	5	0	0	11	94	6	14
2018	HS	56	22	6	5	1	2	8	87	6	88
2018	HS-03	50	44	5	0	0	0	0	95	0	10
2018	HS-06	59	25	4	12	0	0	0	84	12	22
2018	HS-07	72	6	17	0	6	0	0	78	6	13
2017	HS	64	20	9	2	1	0	4	88	3	113
2017	HS-05	56	44	0	0	0	0	0	100	0	10
2017	HS-06	59	18	6	2	4	0	10	86	7	49
2017	HS-07	68	9	12	6	0	0	6	81	6	15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	67	13	10	2	6	2	82	8	102
2019	HS-03	73	20	0	0	0	8	100	0	11
2019	HS-05	80	12	0	0	8	0	92	8	12
2019	HS-06	81	8	0	6	3	3	91	9	36
2019	HS-07	51	16	12	0	16	5	70	17	14
2018	HS	62	14	6	3	8	6	82	12	90
2018	HS-03	47	23	0	18	11	0	70	30	11
2018	HS-06	88	8	0	0	0	4	100	0	23
2018	HS-07	61	28	0	0	11	0	89	11	13
2017	HS	64	11	7	2	11	5	79	14	113
2017	HS-05	84	5	2	0	9	0	88	9	10
2017	HS-06	59	20	6	2	4	8	87	7	49
2017	HS-07	50	15	30	0	6	0	64	6	15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	57	30	10	0	3	1	88	3	101
2019	HS-03	33	51	16	0	0	0	84	0	11
2019	HS-05	79	8	12	0	0	0	88	0	11
2019	HS-06	50	39	6	0	6	0	89	6	36
2019	HS-07	67	23	5	0	0	5	94	0	14
2018	HS	48	27	14	4	1	6	80	5	89
2018	HS-03	49	5	19	0	7	19	68	8	10
2018	HS-06	64	20	12	4	0	0	84	4	23
2018	HS-07	53	42	6	0	0	0	94	0	13
2017	HS	47	31	11	8	3	0	78	11	113
2017	HS-05	93	7	0	0	0	0	100	0	10
2017	HS-06	35	35	18	4	8	0	69	12	49
2017	HS-07	35	29	12	24	0	0	64	24	15

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	16	39	33	6	6	0	0	55	12	101
2019	HS-03	14	53	20	0	14	0	0	67	14	11
2019	HS-05	26	35	31	8	0	0	0	61	8	11
2019	HS-06	11	47	33	8	0	0	0	58	8	36
2019	HS-07	34	32	21	0	14	0	0	65	14	14
2018	HS	19	39	25	8	5	0	5	61	13	89
2018	HS-03	36	41	18	5	0	0	0	77	5	11
2018	HS-06	21	46	25	8	0	0	0	66	8	22
2018	HS-07	6	61	17	11	6	0	0	67	17	13
2017	HS	15	33	30	9	10	4	0	49	20	114
2017	HS-04	0	80	13	3	4	0	0	80	7	10
2017	HS-05	19	47	35	0	0	0	0	65	0	10
2017	HS-06	10	45	37	6	2	0	0	55	8	49
2017	HS-07	6	3	62	6	23	0	0	9	29	15

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	9	19	40	21	11	0	0	32	28	99
2019	HS-03	14	6	59	6	16	0	0	21	20	11
2019	HS-05	0	16	16	68	0	0	0	68	16	10
2019	HS-06	0	20	46	26	9	0	0	34	20	35
2019	HS-07	5	35	21	11	28	0	0	39	40	14
2018	HS	6	12	46	22	10	0	2	33	19	89
2018	HS-03	0	5	53	24	18	0	0	42	5	11
2018	HS-06	8	13	13	50	17	0	0	66	21	22
2018	HS-07	0	22	67	11	0	0	0	11	22	13
2017	HS	9	14	41	29	5	0	1	35	23	113
2017	HS-04	4	0	64	29	0	3	0	30	4	10
2017	HS-06	6	16	41	18	18	0	0	37	22	49
2017	HS-07	12	29	50	9	0	0	0	9	41	15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	29	37	14	14	4	2	0	68	18	102
2019	HS-03	8	65	14	14	0	0	0	73	14	11
2019	HS-05	55	16	4	21	0	4	0	74	22	12
2019	HS-06	19	39	19	17	3	3	0	60	20	36
2019	HS-07	55	33	0	5	7	0	0	88	12	14
2018	HS	24	36	17	12	4	3	5	65	17	88
2018	HS-03	0	77	17	6	0	0	0	77	6	11
2018	HS-06	20	28	28	24	0	0	0	48	24	23
2018	HS-07	6	72	6	11	6	0	0	78	17	13
2017	HS	22	34	19	6	16	3	0	58	23	113
2017	HS-04	55	10	29	3	4	0	0	64	7	10
2017	HS-05	23	47	26	5	0	0	0	70	5	10
2017	HS-06	21	33	19	15	8	4	0	57	24	48
2017	HS-07	21	23	3	6	41	6	0	47	50	15

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	20	31	18	18	11	1	0	52	30	101
2019	HS-03	8	14	32	12	35	0	0	21	47	11
2019	HS-05	21	37	12	29	0	0	0	59	29	12
2019	HS-06	14	43	14	23	6	0	0	57	29	35
2019	HS-07	34	26	5	23	12	0	0	60	35	14
2018	HS	22	33	20	10	9	0	5	58	21	89
2018	HS-03	6	30	48	11	5	0	0	36	17	11
2018	HS-06	20	40	12	20	8	0	0	60	28	23
2018	HS-07	0	61	17	6	17	0	0	61	22	13
2017	HS	25	37	10	8	20	0	0	62	28	113
2017	HS-05	37	51	2	5	5	0	0	88	9	10
2017	HS-06	24	39	8	14	14	0	0	63	29	49
2017	HS-07	0	12	24	12	53	0	0	12	65	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	13	87	101
2019	HS-03	20	80	11
2019	HS-05	0	100	12
2019	HS-06	17	83	36
2019	HS-07	11	89	14
2017	HS	22	78	113
2017	HS-05	0	100	10
2017	HS-06	29	71	48
2014	HS	19	81	106
2014	HS-06	23	77	46

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	100	0	16
2017	HS	74	26	25
2017	HS-06	86	14	14
2014	HS	58	42	21
2014	HS-06	73	27	11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	20	49	12	19	69	19	16
2017	HS	52	15	25	8	67	8	20
2017	HS-06	58	25	8	8	83	8	12
2014	HS	49	42	0	9	91	9	14

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	29	21	19	23	9	0	0	29	71	102
2019	HS-03	6	53	8	14	20	0	0	6	94	11
2019	HS-05	12	21	37	21	8	0	0	12	88	12
2019	HS-06	50	17	19	11	3	0	0	50	50	36
2019	HS-07	12	17	21	34	16	0	0	12	88	14
2018	HS	26	20	24	14	13	2	0	27	73	90
2018	HS-03	18	0	30	28	23	0	0	18	82	11
2018	HS-06	40	32	16	4	8	0	0	40	60	23
2018	HS-07	6	23	32	27	12	0	0	6	94	12
2017	HS	27	15	14	23	14	5	2	29	71	113
2017	HS-04	6	32	29	0	29	0	3	7	93	10
2017	HS-05	23	2	0	42	14	19	0	29	71	10
2017	HS-06	54	6	21	15	0	2	2	57	43	48
2017	HS-07	18	41	0	12	18	6	6	20	80	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	63	37	70
2019	HS-03	85	15	10
2019	HS-06	50	50	18
2019	HS-07	92	8	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	HS	37	63	68
2019	HS-03	23	77	10
2019	HS-06	39	61	18
2019	HS-07	26	74	12
2018	HS	48	52	63
2018	HS-03	36	64	10
2018	HS-06	60	40	13
2018	HS-07	44	56	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	9	14	21	24	28	2	1	24	54	70
2019	HS-03	0	0	50	12	31	0	6	0	46	10
2019	HS-06	17	17	17	17	22	11	0	38	44	18
2019	HS-07	0	38	12	6	44	0	0	38	50	12
2018	HS	19	24	21	10	13	5	9	49	27	64
2018	HS-03	0	0	57	15	28	0	0	0	43	10
2018	HS-06	29	14	21	7	29	0	0	43	36	12
2018	HS-07	28	34	12	6	6	12	0	72	14	11
2017	HS	12	8	17	13	25	17	7	26	51	65
2017	HS-06	20	15	15	5	25	10	10	44	38	20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	6	16	14	16	41	1	6	24	61	68
2019	HS-03	0	0	23	0	29	8	40	0	56	10
2019	HS-06	6	12	18	18	47	0	0	18	65	17
2019	HS-07	0	32	18	0	50	0	0	32	50	12
2018	HS	11	20	23	12	31	1	2	32	44	64
2018	HS-03	0	0	35	22	43	0	0	0	65	10
2018	HS-06	14	7	28	29	22	0	0	22	50	12
2018	HS-07	0	28	41	6	12	6	6	32	21	11
2017	HS	3	15	7	22	40	5	7	21	71	65
2017	HS-06	5	15	5	10	60	0	5	21	74	20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	HS	42	20	7	10	9	0	11	69	22	99
2019	HS-03	20	39	20	21	0	0	0	59	21	11
2019	HS-05	65	4	4	0	26	0	0	69	26	11
2019	HS-06	53	22	6	0	0	0	19	93	0	36
2019	HS-07	35	21	5	11	0	0	28	78	15	14
2018	HS	45	13	4	10	9	5	14	72	24	87
2018	HS-03	31	28	0	30	6	0	5	62	38	11
2018	HS-06	63	8	0	13	12	0	4	74	26	22
2018	HS-07	17	17	17	25	20	6	0	35	47	13

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - HS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?