2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FO

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	28	50	13	9	0	0	78	9	46
2019	FO-02	28	46	16	10	0	0	74	10	25
2019	FO-03	20	68	5	7	0	0	88	7	15
2017	FO	36	49	1	6	8	0	84	14	46
2017	FO-02	40	46	0	6	8	0	86	14	33
2014	FO	33	44	8	9	4	3	79	13	64
2014	FO-02	29	51	7	6	7	0	80	13	34
2014	FO-03	51	35	0	14	0	0	86	14	16
2011	FO	36	47	4	10	3	0	83	13	102
2011	FO-02	47	42	4	6	0	0	90	6	49
2011	FO-03	43	41	0	8	8	0	84	16	26
2008	FO	32	50	5	11	2	0	82	13	101
2008	FO-02	40	44	6	8	2	0	84	10	51
2008	FO-03	25	49	3	20	3	0	74	23	28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	63	13	10	6	8	0	0	76	14	46
2019	FO-02	59	10	17	4	10	0	0	69	14	25
2019	FO-03	67	12	0	14	7	0	0	80	20	15
2017	FO	59	24	3	8	5	0	2	84	13	46
2017	FO-02	64	18	2	10	4	0	2	84	14	33
2014	FO	64	20	4	2	3	2	4	91	5	64
2014	FO-02	74	11	2	2	2	4	3	93	5	34
2014	FO-03	57	25	6	6	6	0	0	82	12	16
2011	FO	66	20	3	4	2	0	5	91	6	102
2011	FO-02	67	18	6	2	4	0	2	87	6	49
2011	FO-03	73	18	0	8	0	0	0	92	8	26
2008	FO	70	8	5	7	2	0	8	86	9	101
2008	FO-02	70	8	4	6	4	0	9	85	11	51
2008	FO-03	72	10	6	8	0	0	3	85	9	28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	48	16	14	18	4	0	0	64	22	45
2019	FO-02	46	10	16	21	7	0	0	56	27	25
2019	FO-03	54	19	14	14	0	0	0	73	14	15
2017	FO	53	22	19	3	3	0	0	75	6	46
2017	FO-02	56	20	16	4	4	0	0	77	8	33
2014	FO	41	35	8	8	5	0	3	78	13	64
2014	FO-02	39	33	5	14	9	0	0	72	23	34
2014	FO-03	63	31	6	0	0	0	0	94	0	16
2011	FO	43	41	4	7	5	1	0	85	12	102
2011	FO-02	39	41	8	6	6	0	0	80	12	49
2011	FO-03	52	38	0	4	7	0	0	90	10	27

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	27	44	11	10	8	0	72	17	46
2019	FO-02	22	42	16	7	13	0	64	20	25
2019	FO-03	27	54	5	14	0	0	81	14	15
2018	FO	25	60	10	5	0	0	85	5	45
2018	FO-02	21	66	13	0	0	0	87	0	23
2018	FO-03	38	55	0	7	0	0	93	7	15
2017	FO	48	28	11	6	6	0	76	13	45
2017	FO-02	52	21	10	8	8	0	73	17	32
2014	FO	28	43	9	12	5	4	73	18	64
2014	FO-02	19	48	8	16	7	2	68	24	34
2014	FO-03	43	45	6	6	0	0	88	6	16
2011	FO	28	44	12	9	7	0	72	16	102
2011	FO-02	29	42	19	4	6	0	71	10	48
2011	FO-03	38	40	0	11	11	0	78	22	27
2008	FO	14	46	17	17	4	2	62	21	101
2008	FO-02	13	46	15	19	6	2	60	25	51
2008	FO-03	27	25	21	24	3	0	52	27	28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	42	26	23	8	2	0	68	9	46
2019	FO-02	40	24	30	6	0	0	64	6	25
2019	FO-03	41	33	12	14	0	0	74	14	15
2017	FO	54	33	7	3	3	0	87	6	46
2017	FO-02	51	34	7	4	4	0	85	8	33
2014	FO	49	32	6	6	4	3	84	10	64
2014	FO-02	49	37	2	5	7	0	86	12	34
2014	FO-03	63	31	6	0	0	0	94	0	16

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	46	23	12	14	0	2	2	72	15	45
2019	FO-02	46	21	13	17	0	0	4	69	18	25
2019	FO-03	48	26	5	14	0	7	0	80	15	15
2018	FO	29	38	24	2	4	0	2	69	6	46
2018	FO-02	31	36	30	0	3	0	0	68	3	24
2018	FO-03	33	46	14	7	0	0	0	79	7	15
2017	FO	44	30	14	9	3	0	0	74	12	46
2017	FO-02	48	28	12	8	4	0	0	76	12	33
2014	FO	41	28	8	5	14	4	0	71	20	64
2014	FO-02	35	28	4	7	24	2	0	64	31	34
2014	FO-03	53	29	12	0	6	0	0	82	6	16
2011	FO	38	34	12	7	8	1	0	73	15	103
2011	FO-02	33	35	16	6	10	0	0	68	16	49
2011	FO-03	52	34	7	0	7	0	0	86	7	27

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	48	41	7	2	2	0	89	4	46
2019	FO-02	52	36	9	0	4	0	87	4	25
2019	FO-03	27	59	7	7	0	0	86	7	15
2018	FO	31	58	8	0	4	0	88	4	46
2018	FO-02	32	51	11	0	6	0	82	6	24
2018	FO-03	31	69	0	0	0	0	100	0	15
2017	FO	39	41	10	8	3	0	79	11	46
2017	FO-02	38	44	10	4	4	0	82	8	33
2014	FO	37	37	6	14	4	3	76	18	64
2014	FO-02	33	35	7	19	7	0	67	26	34
2014	FO-03	60	29	6	6	0	0	88	6	16
2011	FO	37	36	12	11	5	0	73	16	103
2011	FO-02	27	47	12	10	4	0	73	14	49
2011	FO-03	48	22	11	11	7	0	71	18	27
2008	FO	37	40	12	9	2	0	77	11	101
2008	FO-02	40	48	6	2	4	0	88	6	51
2008	FO-03	36	27	18	19	0	0	63	19	28

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	29	42	14	14	2	0	0	71	16	46
2019	FO-02	28	45	10	13	4	0	0	73	17	25
2019	FO-03	34	32	20	14	0	0	0	66	14	15
2018	FO	12	58	21	4	5	0	0	71	9	46
2018	FO-02	14	47	24	6	9	0	0	61	15	24
2018	FO-03	14	72	14	0	0	0	0	86	0	15
2017	FO	25	42	13	11	9	0	0	67	21	46
2017	FO-02	24	43	8	12	12	0	0	68	24	33
2014	FO	25	34	10	15	13	3	1	61	29	64
2014	FO-02	26	22	9	24	17	0	2	49	42	34
2014	FO-03	26	62	12	0	0	0	0	88	0	16
2011	FO	19	43	16	16	7	0	0	62	22	103
2011	FO-02	20	45	12	14	8	0	0	65	22	49
2011	FO-03	20	47	18	8	7	0	0	67	15	27

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	30	52	7	11	0	82	11	46
2019	FO-02	35	49	9	7	0	84	7	25
2019	FO-03	14	59	7	20	0	73	20	15
2018	FO	40	45	9	2	4	86	6	45
2018	FO-02	57	26	10	0	6	84	6	23
2018	FO-03	19	69	5	7	0	88	7	15
2017	FO	31	58	7	2	2	89	3	46
2017	FO-02	32	60	4	2	2	92	4	33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	43	37	11	7	2	0	80	9	45
2019	FO-02	45	39	13	0	4	0	84	4	25
2019	FO-03	34	33	12	20	0	0	67	20	15
2018	FO	40	45	11	1	2	0	86	4	46
2018	FO-02	42	36	16	3	4	0	78	6	24
2018	FO-03	34	66	0	0	0	0	100	0	15
2017	FO	36	41	20	3	0	0	76	3	46
2017	FO-02	38	44	16	2	0	0	82	2	33
2014	FO	36	34	8	11	8	3	72	20	64
2014	FO-02	32	24	12	21	12	0	56	33	34
2014	FO-03	38	62	0	0	0	0	100	0	16
2011	FO	34	41	16	8	1	1	75	9	103
2011	FO-02	31	44	14	10	0	0	75	10	49
2011	FO-03	45	22	22	7	4	0	67	11	27
2008	FO	35	43	10	7	5	0	78	12	101
2008	FO-02	39	45	8	2	6	0	84	8	51
2008	FO-03	24	37	8	22	8	0	61	31	28

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	39	40	11	6	4	79	10	46
2019	FO-02	39	38	16	4	4	76	7	25
2019	FO-03	34	52	7	7	0	86	7	15
2018	FO	30	53	9	2	5	83	8	45
2018	FO-02	34	37	14	4	10	71	14	23
2018	FO-03	38	62	0	0	0	100	0	15
2017	FO	34	39	6	10	11	73	21	46
2017	FO-02	34	38	8	6	14	72	20	33

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	62	30	3	2	2	0	92	4	46
2019	FO-02	58	32	6	0	4	0	90	4	25
2019	FO-03	61	32	0	7	0	0	93	7	15
2018	FO	45	50	5	0	0	0	95	0	46
2018	FO-02	46	48	6	0	0	0	94	0	24
2018	FO-03	43	57	0	0	0	0	100	0	15
2017	FO	57	32	7	5	0	0	89	5	46
2017	FO-02	57	37	6	0	0	0	94	0	33
2014	FO	64	21	3	8	1	3	88	10	63
2014	FO-02	58	23	2	15	2	0	81	17	33
2014	FO-03	77	17	6	0	0	0	94	0	16
2011	FO	60	26	8	6	1	0	86	7	102
2011	FO-02	54	29	12	2	2	0	83	4	48
2011	FO-03	60	26	4	11	0	0	85	11	27

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	34	37	13	7	8	0	0	71	16	45
2019	FO-02	36	29	15	6	14	0	0	65	20	25
2019	FO-03	27	52	14	7	0	0	0	80	7	15
2018	FO	29	47	10	14	0	0	0	76	14	46
2018	FO-02	31	51	9	10	0	0	0	81	10	24
2018	FO-03	28	37	7	28	0	0	0	65	28	15
2017	FO	31	46	6	7	8	0	2	79	15	45
2017	FO-02	34	48	6	0	10	0	2	83	10	33
2014	FO	24	36	10	12	13	3	2	63	26	64
2014	FO-02	23	27	12	17	19	0	2	51	36	34
2014	FO-03	38	51	0	0	6	0	5	94	6	16
2011	FO	29	33	15	14	8	1	0	63	22	102
2011	FO-02	31	33	17	15	4	0	0	64	19	48
2011	FO-03	34	32	11	11	12	0	0	66	23	27

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	43	24	21	4	8	0	67	12	46
2019	FO-02	39	27	16	3	14	0	67	17	25
2019	FO-03	47	19	27	7	0	0	66	7	15
2018	FO	33	42	15	10	0	0	75	10	46
2018	FO-02	37	41	13	9	0	0	78	9	24
2018	FO-03	28	35	21	16	0	0	63	16	15
2017	FO	39	31	9	10	11	0	70	21	46
2017	FO-02	46	24	8	10	12	0	70	22	33
2014	FO	33	38	7	9	11	3	73	20	64
2014	FO-02	23	37	9	12	19	0	60	31	34
2014	FO-03	61	34	0	6	0	0	94	6	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	27	32	22	10	6	2	0	61	16	45
2019	FO-02	29	34	20	7	10	0	0	63	17	25
2019	FO-03	15	34	29	15	0	7	0	53	16	14
2018	FO	16	36	33	15	0	0	0	53	15	45
2018	FO-02	20	33	23	24	0	0	0	54	24	23
2018	FO-03	12	44	37	7	0	0	0	56	7	15
2017	FO	34	34	11	9	10	0	2	70	19	46
2017	FO-02	38	30	10	12	8	0	2	69	20	33
2014	FO	22	37	15	4	18	3	1	62	22	64
2014	FO-02	14	32	18	5	29	0	2	47	35	34
2014	FO-03	43	37	14	0	6	0	0	80	6	16
2011	FO	31	44	10	5	9	1	1	76	14	102
2011	FO-02	31	45	6	4	10	2	2	79	15	49
2011	FO-03	41	30	14	0	15	0	0	71	15	27

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	51	34	14	0	2	0	84	2	46
2019	FO-02	53	27	16	0	4	0	80	4	25
2019	FO-03	34	52	14	0	0	0	86	0	15
2018	FO	47	46	7	0	0	0	93	0	46
2018	FO-02	52	38	10	0	0	0	90	0	24
2018	FO-03	38	62	0	0	0	0	100	0	15
2017	FO	49	38	5	5	3	0	87	8	46
2017	FO-02	52	40	4	0	4	0	92	4	33
2014	FO	51	22	11	5	8	3	76	13	64
2014	FO-02	43	21	11	9	14	0	65	24	34
2014	FO-03	77	18	6	0	0	0	94	0	16
2011	FO	46	35	8	8	2	1	82	10	103
2011	FO-02	41	41	8	8	0	2	83	8	49
2011	FO-03	48	22	11	11	8	0	71	18	27
2008	FO	48	33	9	6	4	1	82	9	101
2008	FO-02	48	42	4	2	4	0	90	6	51
2008	FO-03	48	18	12	13	5	3	68	19	28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	35	32	22	4	4	0	2	69	8	46
2019	FO-02	40	29	21	7	3	0	0	69	10	25
2019	FO-03	7	45	34	0	7	0	7	56	7	15
2018	FO	35	35	26	4	0	0	0	70	4	46
2018	FO-02	44	17	35	4	0	0	0	61	4	24
2018	FO-03	17	62	14	7	0	0	0	79	7	15
2017	FO	47	43	8	2	0	0	0	90	2	46
2017	FO-02	52	40	6	2	0	0	0	92	2	33
2014	FO	38	40	9	8	2	3	1	81	10	64
2014	FO-02	32	46	12	7	3	0	0	78	10	34
2014	FO-03	48	29	5	12	0	0	6	82	12	16
2011	FO	44	37	10	5	3	0	2	82	8	103
2011	FO-02	41	41	12	6	0	0	0	81	6	49
2011	FO-03	38	29	15	4	10	0	4	70	15	27
2008	FO	27	39	22	9	2	0	1	66	12	101
2008	FO-02	24	44	21	10	2	0	0	68	11	51
2008	FO-03	25	27	29	16	0	0	3	54	16	28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	4	20	42	28	6	0	0	34	24	46
2019	FO-02	3	17	41	32	7	0	0	39	20	25
2019	FO-03	7	33	40	20	0	0	0	20	40	15
2018	FO	6	26	32	33	4	0	0	36	32	46
2018	FO-02	6	24	30	40	0	0	0	40	30	24
2018	FO-03	7	23	38	19	12	0	0	31	30	15
2017	FO	6	15	39	19	12	0	8	34	23	46
2017	FO-02	7	10	42	16	14	0	10	34	20	33
2014	FO	18	14	46	6	10	5	0	18	34	64
2014	FO-02	26	11	50	2	10	0	0	12	38	34
2014	FO-03	6	23	31	23	17	0	0	39	29	16
2011	FO	10	21	38	17	10	1	4	28	32	102
2011	FO-02	8	19	37	21	10	0	6	33	28	49
2011	FO-03	12	19	40	19	7	4	0	27	32	27
2008	FO	9	33	41	11	5	2	0	16	43	101
2008	FO-02	6	36	36	15	6	0	0	22	42	51
2008	FO-03	14	38	31	8	3	5	0	12	55	28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	6	22	27	33	10	2	0	44	29	46
2019	FO-02	7	21	23	33	13	4	0	48	28	25
2019	FO-03	0	34	33	33	0	0	0	33	34	15
2018	FO	4	18	26	38	14	1	0	53	21	46
2018	FO-02	6	10	16	48	18	3	0	67	16	24
2018	FO-03	0	30	28	30	12	0	0	42	30	15
2017	FO	6	19	26	22	12	6	8	40	29	46
2017	FO-02	8	16	20	25	14	8	10	47	29	33
2014	FO	11	16	40	12	17	5	0	30	28	64
2014	FO-02	12	16	51	9	10	2	0	19	28	34
2014	FO-03	6	23	20	18	28	5	0	48	31	16
2011	FO	14	16	24	29	14	1	3	44	30	102
2011	FO-02	14	12	25	31	12	0	6	46	28	49
2011	FO-03	15	19	18	33	11	4	0	46	35	27
2008	FO	13	26	32	20	7	1	0	28	40	100
2008	FO-02	14	24	32	22	8	0	0	30	38	51
2008	FO-03	16	27	28	21	9	0	0	29	43	27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	24	27	18	23	4	4	0	28	53	46
2019	FO-02	27	25	21	16	7	4	0	24	55	25
2019	FO-03	26	41	14	20	0	0	0	20	67	15
2018	FO	18	24	39	14	5	0	0	19	42	46
2018	FO-02	21	17	38	19	6	0	0	25	37	24
2018	FO-03	21	23	38	12	5	0	0	17	44	15
2017	FO	17	16	37	13	8	3	5	23	37	44
2017	FO-02	18	8	37	15	11	4	7	29	29	31
2014	FO	28	14	16	29	7	4	1	39	44	64
2014	FO-02	33	16	11	30	8	0	2	39	50	34
2014	FO-03	35	6	19	28	6	5	0	36	43	16
2011	FO	19	28	20	17	12	0	4	30	49	101
2011	FO-02	16	25	25	14	14	0	6	30	43	49
2011	FO-03	26	32	20	19	4	0	0	22	58	26
2008	FO	20	25	31	15	7	0	2	23	46	100
2008	FO-02	18	24	34	18	6	0	0	24	42	50
2008	FO-03	32	24	29	6	8	0	0	15	56	28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	7	2	33	50	9	0	0	59	9	45
2019	FO-02	4	0	39	47	10	0	0	57	4	24
2019	FO-03	14	7	33	47	0	0	0	47	20	15
2018	FO	5	6	49	31	9	0	0	40	11	46
2018	FO-02	6	0	44	37	13	0	0	50	6	24
2018	FO-03	0	14	60	21	5	0	0	26	14	15
2017	FO	5	14	25	27	19	3	8	52	21	46
2017	FO-02	4	6	29	26	22	4	8	55	11	33
2014	FO	8	16	20	31	18	5	2	53	26	64
2014	FO-02	12	22	14	32	16	0	4	50	35	34
2014	FO-03	6	12	32	18	28	5	0	48	19	16
2011	FO	8	12	25	39	13	1	3	54	20	102
2011	FO-02	8	10	25	39	16	0	2	56	19	49
2011	FO-03	10	15	18	45	7	0	4	55	27	27
2008	FO	4	17	38	29	10	0	2	40	22	101
2008	FO-02	8	14	34	30	14	0	0	44	22	51
2008	FO-03	0	31	29	29	6	0	5	37	32	28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	24	16	35	18	7	0	0	25	40	46
2019	FO-02	34	10	40	10	6	0	0	15	44	25
2019	FO-03	14	27	26	33	0	0	0	33	41	15
2018	FO	27	21	30	16	4	2	0	20	49	45
2018	FO-02	27	25	34	11	0	3	0	12	53	23
2018	FO-03	30	14	26	17	12	0	0	30	44	15
2017	FO	19	11	39	11	17	0	3	29	30	46
2017	FO-02	16	6	42	12	20	0	4	33	23	33
2014	FO	25	20	28	11	11	4	1	23	47	64
2014	FO-02	31	19	34	9	2	2	2	12	52	34
2014	FO-03	18	23	26	5	28	0	0	33	41	16
2011	FO	17	28	28	14	8	3	2	23	48	103
2011	FO-02	16	28	33	10	6	2	4	17	48	49
2011	FO-03	14	27	30	19	7	4	0	27	42	27
2008	FO	17	29	32	16	6	0	0	22	46	101
2008	FO-02	16	32	26	17	8	0	0	25	49	51
2008	FO-03	33	23	24	17	3	0	0	20	56	28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	2	10	42	26	20	0	0	46	12	46
2019	FO-02	0	10	42	35	13	0	0	48	10	25
2019	FO-03	7	13	46	20	14	0	0	34	20	15
2018	FO	0	3	59	33	4	0	2	37	3	46
2018	FO-02	0	0	66	30	4	0	0	34	0	24
2018	FO-03	0	9	40	38	7	0	5	48	10	15
2017	FO	11	3	30	25	17	6	8	49	16	46
2017	FO-02	7	0	24	28	22	8	10	61	9	33
2014	FO	9	17	25	26	16	6	1	44	28	64
2014	FO-02	7	23	18	30	17	2	2	49	32	34
2014	FO-03	12	6	52	14	11	5	0	27	19	16
2011	FO	8	15	33	26	12	1	4	40	25	103
2011	FO-02	12	10	30	25	16	0	6	44	24	49
2011	FO-03	3	15	37	30	14	0	0	45	18	27
2008	FO	8	19	27	34	9	2	2	44	28	101
2008	FO-02	11	17	19	46	5	2	0	52	28	51
2008	FO-03	9	21	37	18	12	0	3	31	31	28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	22	30	22	14	10	0	2	24	53	46
2019	FO-02	28	22	24	13	9	0	3	23	52	25
2019	FO-03	20	48	19	13	0	0	0	13	68	15
2018	FO	10	30	43	13	3	0	0	16	41	46
2018	FO-02	11	23	49	15	3	0	0	18	34	24
2018	FO-03	14	44	21	16	5	0	0	21	58	15
2017	FO	10	19	38	8	11	6	8	23	33	45
2017	FO-02	8	10	38	11	14	8	11	31	23	32
2014	FO	29	15	29	17	6	4	0	24	46	64
2014	FO-02	31	23	28	16	2	0	0	19	53	34
2014	FO-03	35	12	20	14	14	5	0	29	50	16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	16	13	42	22	5	2	28	29	46
2019	FO-02	21	11	45	11	9	3	21	33	25
2019	FO-03	14	20	33	33	0	0	33	34	15

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	61	15	7	9	6	0	2	78	15	46
2019	FO-02	59	10	9	11	10	0	0	70	21	25
2019	FO-03	74	12	7	7	0	0	0	86	7	15
2017	FO	62	22	12	0	2	0	2	86	2	46
2017	FO-02	64	20	14	0	0	0	2	86	0	33
2014	FO	70	12	5	4	1	3	5	89	6	64
2014	FO-02	72	7	2	7	2	0	10	87	10	34
2014	FO-03	75	16	8	0	0	0	0	92	0	16
2011	FO	68	16	5	3	1	1	6	91	4	102
2011	FO-02	71	15	4	4	2	0	4	89	7	49
2011	FO-03	86	7	4	4	0	0	0	93	4	27
2008	FO	70	14	2	4	1	0	9	92	6	101
2008	FO-02	71	15	2	6	2	0	4	89	9	51
2008	FO-03	73	8	0	5	0	0	14	94	6	28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	25	21	20	10	11	11	2	53	24	46
2019	FO-02	32	17	17	10	17	4	4	53	29	25
2019	FO-03	14	32	21	7	0	27	0	62	9	15
2018	FO	14	31	27	16	3	9	0	49	21	46
2018	FO-02	21	21	25	21	5	7	0	45	28	24
2018	FO-03	0	43	26	14	0	16	0	52	17	15
2017	FO	23	36	14	8	12	3	3	63	22	46
2017	FO-02	26	30	14	8	13	4	4	61	24	33
2014	FO	15	35	10	13	13	12	2	58	31	64
2014	FO-02	9	27	9	14	24	14	2	43	46	34
2014	FO-03	23	45	12	14	0	0	6	72	15	16

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	29	39	7	9	14	2	70	23	46
2019	FO-02	29	28	10	13	21	0	57	33	25
2019	FO-03	33	60	0	0	0	7	100	0	15
2018	FO	39	38	12	6	3	2	78	9	46
2018	FO-02	37	38	9	7	5	4	78	13	24
2018	FO-03	37	43	12	7	0	0	81	7	15
2017	FO	39	27	14	9	11	0	66	20	46
2017	FO-02	46	18	16	8	12	0	64	20	33
2014	FO	31	34	6	14	11	4	68	26	64
2014	FO-02	28	36	5	12	17	2	66	30	34
2014	FO-03	52	23	11	14	0	0	75	14	16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	50	26	8	15	2	0	76	16	46
2019	FO-02	48	17	10	23	3	0	65	26	25
2019	FO-03	53	40	7	0	0	0	93	0	15
2018	FO	36	51	8	2	3	0	87	5	46
2018	FO-02	34	55	3	4	5	0	89	9	24
2018	FO-03	37	50	12	0	0	0	88	0	15
2017	FO	28	43	9	10	10	0	71	20	46
2017	FO-02	28	41	12	6	13	0	68	20	33
2014	FO	36	32	8	15	6	3	70	21	63
2014	FO-02	26	36	11	20	7	0	62	27	34
2014	FO-03	58	28	8	6	0	0	86	6	16

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	37	31	15	13	2	2	70	16	46
2019	FO-02	36	18	22	20	4	0	54	24	25
2019	FO-03	40	54	0	0	0	7	100	0	15
2018	FO	41	40	17	0	1	0	81	1	46
2018	FO-02	41	44	12	0	3	0	85	3	24
2018	FO-03	37	38	24	0	0	0	76	0	15

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	40	39	15	4	2	79	6	46
2019	FO-02	26	47	16	7	4	73	10	25
2019	FO-03	67	27	5	0	0	95	0	15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	34	37	15	11	2	0	71	14	46
2019	FO-02	26	38	16	17	4	0	64	21	25
2019	FO-03	48	39	14	0	0	0	86	0	15
2018	FO	55	28	15	1	1	0	82	3	46
2018	FO-02	61	21	16	0	3	0	82	3	24
2018	FO-03	48	38	14	0	0	0	86	0	15
2017	FO	39	44	11	0	6	0	83	6	46
2017	FO-02	48	36	8	0	8	0	84	8	33
2014	FO	38	27	12	8	12	3	67	20	64
2014	FO-02	35	23	14	11	17	0	58	28	34
2014	FO-03	49	43	8	0	0	0	92	0	16
2011	FO	34	36	11	12	7	1	70	19	102
2011	FO-02	33	30	16	12	6	2	65	19	49
2011	FO-03	38	29	11	15	8	0	66	23	27
2008	FO	29	39	11	11	10	0	67	21	101
2008	FO-02	32	32	10	17	8	0	64	26	51
2008	FO-03	28	31	13	9	19	0	59	29	28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	37	34	23	3	2	0	0	72	5	46
2019	FO-02	32	39	23	3	4	0	0	70	7	25
2019	FO-03	47	33	20	0	0	0	0	80	0	15
2018	FO	50	38	9	0	1	2	0	90	2	46
2018	FO-02	51	37	6	0	3	4	0	91	3	24
2018	FO-03	53	40	7	0	0	0	0	93	0	15
2017	FO	53	28	14	3	0	1	0	83	3	46
2017	FO-02	58	26	14	2	0	0	0	84	2	33
2014	FO	43	23	7	12	11	4	0	69	24	64
2014	FO-02	42	21	7	12	17	2	0	64	29	34
2014	FO-03	49	26	14	12	0	0	0	75	12	16
2011	FO	36	36	12	8	7	2	0	73	15	102
2011	FO-02	33	38	8	12	6	2	0	73	19	49
2011	FO-03	52	26	11	0	11	0	0	78	11	27
2008	FO	29	36	14	13	7	1	1	66	20	101
2008	FO-02	26	31	24	14	3	2	0	58	17	51
2008	FO-03	29	39	0	12	17	0	3	71	29	28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	39	32	13	6	10	0	72	15	46
2019	FO-02	39	28	13	7	14	0	67	21	25
2019	FO-03	41	45	14	0	0	0	86	0	15
2018	FO	50	40	11	0	0	0	89	0	46
2018	FO-02	57	33	10	0	0	0	90	0	24
2018	FO-03	39	54	7	0	0	0	93	0	15
2017	FO	54	30	9	6	0	0	85	6	46
2017	FO-02	60	26	5	8	0	0	86	8	33
2014	FO	42	26	4	14	11	4	70	25	64
2014	FO-02	42	23	4	14	14	2	67	29	34
2014	FO-03	48	32	8	12	0	0	80	12	16
2011	FO	33	33	13	10	10	2	67	20	102
2011	FO-02	26	37	17	10	8	2	64	19	49
2011	FO-03	48	26	7	8	11	0	74	19	27
2008	FO	28	35	13	11	10	2	65	22	100
2008	FO-02	28	38	12	15	6	0	67	21	51
2008	FO-03	31	32	9	6	19	3	64	26	28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	75	7	7	0	6	0	4	86	6	45
2019	FO-02	76	3	10	0	11	0	0	79	11	24
2019	FO-03	81	12	0	0	0	0	7	100	0	15
2017	FO	75	11	5	3	2	0	5	90	5	46
2017	FO-02	76	8	6	4	0	0	6	89	4	33
2014	FO	80	5	3	3	1	3	5	92	4	64
2014	FO-02	79	2	2	5	2	0	10	90	8	34
2014	FO-03	86	6	8	0	0	0	0	92	0	16
2011	FO	76	12	3	0	1	1	7	96	1	102
2011	FO-02	75	14	2	0	2	0	6	96	2	49
2011	FO-03	89	3	4	0	0	0	4	96	0	27
2008	FO	75	10	2	2	1	0	10	95	3	101
2008	FO-02	76	10	5	0	2	0	7	93	2	51
2008	FO-03	75	5	0	5	0	0	15	94	6	28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	45	24	13	6	8	2	2	72	14	46
2019	FO-02	50	18	13	7	10	0	3	70	18	25
2019	FO-03	41	32	14	7	0	7	0	78	7	15
2017	FO	52	16	11	8	3	2	9	76	12	46
2017	FO-02	52	14	8	8	4	2	12	77	14	33
2014	FO	44	16	8	1	10	10	11	75	15	64
2014	FO-02	40	12	2	2	19	9	16	69	28	34
2014	FO-03	43	29	8	0	0	12	8	90	0	16
2011	FO	42	24	10	6	11	2	4	71	18	100
2011	FO-02	42	23	12	4	12	2	4	69	18	48
2011	FO-03	57	18	12	4	8	0	0	76	12	26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	58	28	11	2	2	85	4	46
2019	FO-02	53	27	16	0	4	80	4	25
2019	FO-03	67	33	0	0	0	100	0	15
2018	FO	68	19	13	0	0	87	0	46
2018	FO-02	73	13	13	0	0	87	0	24
2018	FO-03	60	33	7	0	0	93	0	15
2017	FO	64	27	6	3	0	91	3	46
2017	FO-02	70	24	5	0	0	95	0	33

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	49	32	8	3	8	0	81	11	46
2019	FO-02	56	21	7	3	14	0	76	17	25
2019	FO-03	41	52	7	0	0	0	93	0	15
2018	FO	60	31	9	0	0	0	91	0	45
2018	FO-02	69	21	10	0	0	0	90	0	23
2018	FO-03	53	47	0	0	0	0	100	0	15
2017	FO	58	27	15	0	0	0	85	0	46
2017	FO-02	62	24	14	0	0	0	86	0	33
2014	FO	39	28	11	5	14	3	68	20	64
2014	FO-02	39	23	7	9	21	0	62	31	34
2014	FO-03	49	31	14	0	6	0	80	6	16

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	14	50	21	7	0	7	0	69	8	14

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	18	54	15	4	0	9	0	79	4	46
2019	FO-02	14	59	19	4	0	4	0	76	4	25
2019	FO-03	20	52	7	0	0	20	0	91	0	15
2018	FO	32	43	16	2	2	5	0	79	4	46
2018	FO-02	31	47	15	0	4	4	0	81	4	24
2018	FO-03	35	28	21	7	0	9	0	69	8	15
2017	FO	34	36	19	5	5	2	0	71	10	46
2017	FO-02	36	38	14	6	4	2	0	75	10	33
2014	FO	33	25	10	10	10	10	1	66	23	64
2014	FO-02	26	21	9	19	14	9	2	53	37	34
2014	FO-03	38	40	5	0	6	11	0	88	7	16
2011	FO	24	32	20	6	9	9	0	61	17	103
2011	FO-02	23	26	26	4	10	10	0	55	16	49
2011	FO-03	23	37	15	11	11	4	0	62	23	27

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	18	35	29	10	8	0	53	18	46
2019	FO-02	14	35	27	10	14	0	49	24	25
2019	FO-03	14	40	40	7	0	0	54	7	15
2018	FO	32	36	22	8	2	0	68	10	46
2018	FO-02	27	37	32	0	4	0	65	4	24
2018	FO-03	28	37	7	28	0	0	65	28	15
2017	FO	26	39	22	6	6	0	65	13	46
2017	FO-02	28	42	20	4	6	0	69	10	33
2014	FO	22	35	17	13	10	4	59	24	63
2014	FO-02	12	33	18	21	14	2	46	36	34
2014	FO-03	34	42	12	6	6	0	75	12	15
2011	FO	19	37	16	11	14	3	57	26	103
2011	FO-02	19	36	18	10	16	0	55	27	49
2011	FO-03	16	36	11	15	18	4	54	34	27
2008	FO	15	33	21	12	19	0	48	30	101
2008	FO-02	9	37	20	18	17	0	46	35	51
2008	FO-03	23	27	16	0	34	0	50	34	28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	8	41	21	19	10	0	50	29	45
2019	FO-02	11	36	24	11	18	0	47	29	24
2019	FO-03	7	47	19	27	0	0	54	27	15
2018	FO	19	33	17	21	8	2	53	30	45
2018	FO-02	18	33	23	14	10	3	52	24	24
2018	FO-03	23	33	7	30	7	0	56	37	15
2017	FO	22	31	33	5	10	0	53	14	46
2017	FO-02	26	30	30	4	10	0	56	14	33
2014	FO	15	30	16	21	9	9	49	33	64
2014	FO-02	5	33	11	30	12	9	42	46	34
2014	FO-03	26	34	23	6	6	6	63	12	16
2011	FO	10	32	21	14	14	9	47	31	103
2011	FO-02	6	37	20	10	18	8	47	31	49
2011	FO-03	12	30	14	11	18	15	49	34	27
2008	FO	6	30	24	19	19	2	37	39	101
2008	FO-02	5	23	23	30	15	4	29	47	51
2008	FO-03	5	42	13	6	34	0	47	40	28

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	8	38	23	17	14	0	46	31	46
2019	FO-02	10	39	23	4	24	0	49	28	25
2019	FO-03	7	32	21	41	0	0	39	41	15
2018	FO	10	28	38	21	4	0	38	24	46
2018	FO-02	0	30	47	17	6	0	30	23	24
2018	FO-03	30	7	26	37	0	0	36	37	15
2017	FO	24	33	13	18	12	0	57	30	45
2017	FO-02	27	33	15	13	13	0	60	26	32
2014	FO	19	26	13	24	13	5	47	38	64
2014	FO-02	9	30	7	32	17	5	42	51	34
2014	FO-03	26	34	22	12	6	0	60	18	16
2011	FO	12	35	20	20	10	2	48	31	103
2011	FO-02	10	39	23	18	10	0	49	28	49
2011	FO-03	12	29	22	19	18	0	41	37	27
2008	FO	7	32	20	22	15	3	41	38	100
2008	FO-02	6	29	24	24	12	4	36	38	51
2008	FO-03	8	35	9	24	23	0	44	47	28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	20	17	22	12	9	18	2	46	26	46
2019	FO-02	21	11	28	10	16	13	0	37	31	25
2019	FO-03	27	26	14	14	0	20	0	66	17	15

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	8	48	20	23	2	0	0	55	25	46
2019	FO-02	10	44	21	21	4	0	0	54	25	25
2019	FO-03	0	52	20	27	0	0	0	52	27	15
2018	FO	14	49	25	10	2	0	0	63	12	45
2018	FO-02	18	47	19	13	4	0	0	65	17	24
2018	FO-03	13	44	36	8	0	0	0	57	8	14
2017	FO	22	47	11	13	6	0	0	69	19	45
2017	FO-02	28	41	12	11	8	0	0	69	19	32
2014	FO	18	35	17	7	19	3	1	55	27	62
2014	FO-02	19	29	12	7	31	0	2	49	39	34
2014	FO-03	26	43	31	0	0	0	0	69	0	16
2011	FO	19	45	18	11	7	1	0	64	18	103
2011	FO-02	20	39	25	10	6	0	0	59	16	49
2011	FO-03	23	29	18	14	15	0	0	52	30	27

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	4	44	34	11	8	48	18	46
2019	FO-02	7	41	31	7	13	48	21	25
2019	FO-03	0	45	34	20	0	45	20	15

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	12	48	24	14	0	2	0	62	14	46
2019	FO-02	14	38	31	13	0	4	0	54	14	25
2019	FO-03	0	80	7	14	0	0	0	80	14	15
2018	FO	10	65	12	6	7	0	0	75	13	46
2018	FO-02	12	65	12	7	4	0	0	77	11	24
2018	FO-03	5	74	7	7	7	0	0	79	14	15
2017	FO	48	27	16	8	2	0	0	75	9	45
2017	FO-02	57	21	14	6	2	0	0	78	8	32
2014	FO	32	33	10	6	10	6	3	71	18	64
2014	FO-02	30	34	7	2	17	5	5	72	21	34
2014	FO-03	38	23	28	6	0	5	0	65	6	16
2011	FO	36	34	9	7	8	5	1	75	16	103
2011	FO-02	30	41	8	6	8	4	2	76	15	49
2011	FO-03	42	33	10	4	8	4	0	77	12	27
2008	FO	23	35	17	10	11	4	0	60	22	101
2008	FO-02	29	31	17	10	9	4	0	62	20	51
2008	FO-03	15	46	6	12	14	6	0	66	28	28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	27	45	14	12	2	72	14	46
2019	FO-02	32	33	13	18	4	65	21	25
2019	FO-03	14	66	14	7	0	80	7	15
2018	FO	28	46	18	6	3	74	9	45
2018	FO-02	37	42	18	3	0	80	3	23
2018	FO-03	17	48	21	14	0	65	14	15

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	14	27	21	16	8	13	2	47	28	46
2019	FO-02	16	24	20	18	10	11	0	46	32	25
2019	FO-03	7	34	32	7	0	21	0	51	9	15
2018	FO	18	24	20	12	15	8	4	47	30	46
2018	FO-02	24	21	20	7	26	3	0	45	34	24
2018	FO-03	10	19	23	21	0	21	5	40	28	15
2017	FO	22	30	15	7	21	6	0	55	29	45
2017	FO-02	26	32	8	6	22	4	0	61	30	32
2014	FO	16	22	15	15	20	12	0	43	40	64
2014	FO-02	17	16	7	18	31	12	0	37	56	34
2014	FO-03	6	37	28	12	6	12	0	49	20	16
2011	FO	19	22	13	21	14	10	1	45	40	102
2011	FO-02	18	20	10	20	18	13	0	44	45	49
2011	FO-03	20	19	7	27	12	11	4	46	45	26

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	11	26	33	21	7	2	0	38	28	44
2019	FO-02	3	21	43	25	8	0	0	24	33	24
2019	FO-03	20	32	20	20	7	0	0	52	27	15
2018	FO	9	36	34	17	4	0	0	45	21	46
2018	FO-02	3	34	37	24	3	0	0	36	26	24
2018	FO-03	12	43	28	7	9	0	0	56	16	15
2017	FO	25	27	26	11	11	0	0	52	22	46
2017	FO-02	30	27	20	10	14	0	0	57	24	33
2014	FO	14	33	18	12	14	8	1	51	29	64
2014	FO-02	17	20	25	14	19	5	0	39	35	34
2014	FO-03	6	57	11	12	6	8	0	69	19	16
2011	FO	24	31	16	13	16	1	0	55	29	102
2011	FO-02	19	31	19	15	17	0	0	50	31	48
2011	FO-03	30	29	8	22	11	0	0	59	33	27
2008	FO	11	33	23	13	16	2	2	46	31	101
2008	FO-02	11	29	29	9	17	2	2	41	28	51
2008	FO-03	18	27	12	15	29	0	0	45	43	28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	12	14	18	30	19	0	6	28	52	46
2019	FO-02	4	14	16	38	25	0	3	18	66	25
2019	FO-03	20	20	25	20	14	0	0	41	34	15
2018	FO	7	29	13	29	21	0	2	36	51	46
2018	FO-02	0	16	12	35	37	0	0	16	72	24
2018	FO-03	10	50	14	21	0	0	5	63	22	15
2017	FO	8	23	16	25	19	0	9	34	49	46
2017	FO-02	8	22	16	17	25	0	12	34	48	33
2014	FO	11	14	13	12	36	9	5	29	56	64
2014	FO-02	11	7	14	7	47	5	9	21	63	34
2014	FO-03	6	19	18	18	26	14	0	29	50	16
2011	FO	16	24	15	15	28	1	1	41	44	102
2011	FO-02	10	17	19	16	38	0	0	27	54	48
2011	FO-03	15	34	4	19	25	0	4	51	46	27
2008	FO	9	24	19	21	21	3	3	36	44	101
2008	FO-02	6	18	26	22	21	2	4	26	46	51
2008	FO-03	20	32	6	15	24	3	0	53	40	28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	53	21	10	4	2	4	6	82	7	46
2019	FO-02	59	18	10	0	0	7	7	88	0	25
2019	FO-03	33	34	13	14	7	0	0	67	20	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	54	8	6	8	4	9	10	77	15	46
2019	FO-02	58	10	7	7	4	7	7	79	12	25
2019	FO-03	46	7	7	14	7	13	7	66	25	15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	38	18	25	8	2	2	8	62	10	46
2019	FO-02	38	18	25	10	0	3	6	61	11	25
2019	FO-03	39	26	34	0	0	0	0	66	0	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	37	17	13	16	6	2	8	61	25	44
2019	FO-02	36	11	18	18	11	3	3	51	30	24
2019	FO-03	39	33	7	14	0	0	7	78	15	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	29	11	23	8	19	3	8	44	30	45
2019	FO-02	27	4	33	10	17	3	6	34	30	25
2019	FO-03	33	26	14	0	27	0	0	59	27	15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	62	17	5	4	2	2	8	89	6	45
2019	FO-02	66	12	0	7	0	3	11	91	9	24
2019	FO-03	60	26	14	0	0	0	0	86	0	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	85	4	4	4	4	96	4	46
2019	FO-02	76	7	4	7	7	96	4	25
2019	FO-03	100	0	0	0	0	100	0	15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	83	4	2	2	4	6	96	2	46
2019	FO-02	80	3	4	0	7	7	96	0	25
2019	FO-03	94	6	0	0	0	0	100	0	15

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	10	45	27	4	10	4	57	15	46
2019	FO-02	7	42	30	0	14	7	53	15	25
2019	FO-03	7	54	26	7	7	0	60	14	15
2018	FO	7	60	25	5	3	0	67	8	46
2018	FO-02	6	68	20	6	0	0	74	6	24
2018	FO-03	5	59	26	0	9	0	64	9	15
2017	FO	14	46	25	6	10	0	59	16	46
2017	FO-02	16	43	23	6	12	0	58	18	33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	20	54	12	8	4	2	0	76	12	45
2019	FO-02	21	52	13	11	4	0	0	72	15	24
2019	FO-03	14	59	14	7	0	7	0	78	7	15
2018	FO	34	45	11	2	8	0	0	78	10	45
2018	FO-02	38	38	6	4	14	0	0	76	18	23
2018	FO-03	35	58	7	0	0	0	0	93	0	15
2017	FO	46	34	18	0	2	0	0	80	2	46
2017	FO-02	48	32	18	0	2	0	0	80	2	33
2014	FO	39	37	5	2	10	4	3	82	13	64
2014	FO-02	37	39	2	0	14	2	5	82	15	34
2014	FO-03	49	37	8	0	6	0	0	86	6	16
2011	FO	31	37	19	6	5	3	0	70	11	102
2011	FO-02	29	39	20	4	6	2	0	69	10	49
2011	FO-03	38	33	19	4	7	0	0	71	10	27

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	31	40	13	6	8	2	0	72	14	45
2019	FO-02	27	43	13	7	10	0	0	70	17	25
2019	FO-03	33	34	19	7	0	7	0	72	7	15
2018	FO	35	41	11	0	13	0	0	76	13	45
2018	FO-02	41	36	5	0	18	0	0	77	18	23
2018	FO-03	35	44	21	0	0	0	0	79	0	15
2017	FO	41	51	7	0	0	0	0	93	0	46
2017	FO-02	44	48	7	0	0	0	0	93	0	33
2014	FO	40	34	9	2	3	11	1	84	5	64
2014	FO-02	33	42	11	0	2	10	2	85	3	34
2014	FO-03	57	23	8	0	6	6	0	85	6	16

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	44	33	17	6	0	0	77	6	46
2019	FO-02	45	28	23	4	0	0	73	4	25
2019	FO-03	34	47	12	7	0	0	81	7	15
2018	FO	32	53	13	2	0	0	84	2	44
2018	FO-02	36	42	17	4	0	0	79	4	22
2018	FO-03	26	67	7	0	0	0	93	0	15
2017	FO	53	30	16	1	0	0	83	1	46
2017	FO-02	62	22	14	1	0	0	84	1	33
2014	FO	47	22	12	4	12	3	71	17	63
2014	FO-02	41	23	11	5	20	0	64	24	34
2014	FO-03	62	26	6	6	0	0	88	6	16
2011	FO	35	40	13	4	8	1	76	11	103
2011	FO-02	31	47	12	0	10	0	78	10	49
2011	FO-03	48	23	14	4	11	0	71	15	27
2008	FO	31	40	15	4	9	0	72	13	100
2008	FO-02	25	44	21	2	8	0	69	10	51
2008	FO-03	30	42	3	11	14	0	72	25	28

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	38	29	18	7	8	0	0	67	15	46
2019	FO-02	35	32	13	10	10	0	0	67	20	25
2019	FO-03	34	26	33	0	7	0	0	61	7	15
2018	FO	27	43	21	8	0	0	0	71	8	45
2018	FO-02	24	41	20	14	0	0	0	66	14	23
2018	FO-03	26	60	14	0	0	0	0	86	0	15
2017	FO	40	33	19	4	3	0	0	73	8	46
2017	FO-02	46	32	14	3	4	0	0	78	7	33
2014	FO	30	30	18	4	12	4	2	64	17	64
2014	FO-02	23	25	23	2	21	2	3	50	25	34
2014	FO-03	43	39	12	6	0	0	0	82	6	16
2011	FO	29	38	16	7	9	1	0	67	17	103
2011	FO-02	21	43	18	4	12	2	0	65	17	49
2011	FO-03	38	30	11	11	11	0	0	67	22	27

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	30	38	16	9	8	0	67	17	46
2019	FO-02	34	36	10	10	10	0	70	20	25
2019	FO-03	14	47	33	0	7	0	61	7	15
2018	FO	25	40	32	3	0	0	65	3	44
2018	FO-02	24	45	31	0	0	0	69	0	22
2018	FO-03	26	37	28	9	0	0	63	9	15
2017	FO	43	32	21	4	0	0	75	4	46
2017	FO-02	50	30	16	3	0	0	80	3	33
2014	FO	29	29	20	6	12	4	61	19	64
2014	FO-02	21	25	25	9	17	3	47	26	34
2014	FO-03	43	39	12	0	6	0	82	6	16
2011	FO	24	43	13	9	9	1	69	18	101
2011	FO-02	21	46	20	4	8	0	67	12	48
2011	FO-03	32	22	11	20	15	0	54	35	26
2008	FO	27	40	13	9	11	0	67	19	100
2008	FO-02	25	45	18	4	8	0	70	12	51
2008	FO-03	24	34	3	19	20	0	57	39	28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	23	32	24	8	12	2	56	20	46
2019	FO-02	14	28	31	10	17	0	42	27	25
2019	FO-03	27	33	19	7	7	7	65	15	15
2018	FO	30	30	27	4	2	6	65	7	44
2018	FO-02	28	21	33	4	4	10	55	8	23
2018	FO-03	33	39	21	7	0	0	72	7	15
2017	FO	41	21	21	17	0	1	62	17	46
2017	FO-02	46	20	18	15	0	0	67	15	33
2014	FO	41	21	7	10	16	6	66	27	64
2014	FO-02	30	21	9	9	28	3	52	38	34
2014	FO-03	66	26	0	8	0	0	92	8	16
2011	FO	31	28	13	16	7	5	62	24	103
2011	FO-02	31	26	18	10	12	2	59	23	49
2011	FO-03	34	26	7	26	7	0	60	33	27
2008	FO	27	28	17	12	12	4	57	25	100
2008	FO-02	30	20	22	13	14	2	50	27	51
2008	FO-03	21	37	12	15	12	3	60	28	28

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	FO	24	46	30	46
2019	FO-02	35	35	30	25
2019	FO-03	14	53	33	15
2018	FO	23	51	25	46
2018	FO-02	26	54	20	24
2018	FO-03	23	43	33	15
2017	FO	14	55	31	46
2017	FO-02	12	58	30	33
2014	FO	25	53	21	64
2014	FO-02	26	58	16	34
2014	FO-03	25	52	23	16
2011	FO	20	54	26	102
2011	FO-02	19	52	29	48
2011	FO-03	32	42	26	27

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	FO	44	7	49	0	0	0	10
2014	FO	10	9	28	26	9999	28	14
2011	FO	43	24	19	9	9999	5	21

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	28	48	11	8	2	2	78	10	46
2019	FO-02	31	45	17	4	3	0	76	7	25
2019	FO-03	27	55	5	13	0	0	82	13	15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Don't know (%)	Positive answers (%)	Total responses
2019	FO	40	42	17	2	83	46
2019	FO-02	36	51	10	4	90	25
2019	FO-03	48	33	20	0	80	15

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FO	9	91	46
2019	FO-03	0	100	15

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	14	16	19	0	6	39	6	55	10	46
2019	FO-02	17	17	16	0	7	36	7	60	12	25
2019	FO-03	7	13	26	0	0	48	7	43	0	15
2018	FO	11	28	32	6	0	21	2	51	7	46
2018	FO-02	6	38	36	5	0	14	0	52	6	24
2018	FO-03	12	10	26	9	0	35	7	39	16	15
2017	FO	17	19	27	6	4	25	1	50	14	46
2017	FO-02	18	20	22	8	5	26	0	52	18	33
2014	FO	20	14	14	10	11	27	4	50	30	63
2014	FO-02	14	12	11	10	17	29	7	40	42	33
2014	FO-03	34	22	26	6	6	6	0	60	12	16

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	30	32	15	2	6	16	73	9	46
2019	FO-02	41	26	13	0	7	14	78	8	25
2019	FO-03	14	40	26	0	0	20	67	0	15
2018	FO	32	38	23	5	0	2	72	5	46
2018	FO-02	37	45	18	0	0	0	82	0	24
2018	FO-03	26	23	28	16	0	7	52	18	15
2017	FO	40	44	8	2	4	1	86	6	46
2017	FO-02	46	44	4	0	5	0	91	5	33
2014	FO	33	29	8	11	9	9	68	23	64
2014	FO-02	30	32	5	13	14	7	66	29	34
2014	FO-03	42	29	12	6	6	6	75	12	16
2011	FO	32	41	13	8	5	1	74	13	102
2011	FO-02	40	33	16	6	4	0	73	10	48
2011	FO-03	33	39	11	12	4	0	73	16	27

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2019	FO	100	46
2019	FO-02	100	25
2019	FO-03	100	15

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	14	16	17	2	2	43	6	59	8	46
2019	FO-02	13	14	19	4	0	43	7	54	7	25
2019	FO-03	14	13	19	0	0	48	7	58	0	15
2018	FO	12	23	29	0	0	36	0	54	0	45
2018	FO-02	12	28	35	0	0	25	0	53	0	23
2018	FO-03	5	10	19	0	0	65	0	45	0	15
2017	FO	30	15	21	0	0	33	0	68	0	46
2017	FO-02	34	14	23	0	0	28	0	68	0	33
2014	FO	13	19	12	6	8	38	4	55	24	63
2014	FO-02	12	14	9	5	13	48	0	49	34	33
2014	FO-03	19	26	31	0	6	18	0	55	7	16

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	34	35	13	2	2	14	81	4	46
2019	FO-02	41	26	16	0	4	14	78	4	25
2019	FO-03	20	54	12	0	0	14	86	0	15
2018	FO	20	47	27	0	0	6	71	0	46
2018	FO-02	20	52	25	0	0	3	74	0	24
2018	FO-03	19	39	28	0	0	14	68	0	15
2017	FO	50	34	13	0	0	3	86	0	46
2017	FO-02	56	31	13	0	0	0	87	0	33
2014	FO	31	34	8	7	7	13	75	16	64
2014	FO-02	25	37	9	8	9	11	70	20	34
2014	FO-03	36	35	12	0	6	12	80	7	16
2011	FO	38	40	9	1	6	6	83	8	103
2011	FO-02	47	32	10	0	6	4	83	6	49
2011	FO-03	37	39	4	4	8	8	83	13	27

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	17	25	12	13	32	0	0	42	46	45
2019	FO-02	14	18	7	16	45	0	0	32	61	25
2019	FO-03	15	37	28	7	14	0	0	51	21	14
2018	FO	14	34	17	21	11	2	1	49	33	46
2018	FO-02	11	35	19	21	12	0	3	46	34	24
2018	FO-03	12	36	14	19	14	5	0	50	35	15
2017	FO	35	24	17	13	6	0	5	62	20	46
2017	FO-02	35	26	18	12	4	0	6	64	17	33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	11	31	34	18	6	0	0	42	24	46
2019	FO-02	10	32	35	17	7	0	0	42	24	25
2019	FO-03	5	26	34	27	7	0	0	32	34	15
2018	FO	6	33	41	18	2	2	0	39	20	46
2018	FO-02	6	36	40	18	0	0	0	42	18	24
2018	FO-03	0	24	43	21	7	5	0	26	30	15
2017	FO	25	14	40	8	10	0	3	40	18	46
2017	FO-02	26	16	39	8	6	0	4	44	15	33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	27	42	16	10	4	0	0	69	15	45
2019	FO-02	33	36	13	14	4	0	0	69	18	25
2019	FO-03	7	57	22	7	7	0	0	64	14	14
2018	FO	13	56	25	3	2	2	0	70	5	45
2018	FO-02	19	57	20	0	4	0	0	76	4	23
2018	FO-03	0	45	40	9	0	5	0	48	10	15
2017	FO	38	30	18	6	3	0	5	71	10	46
2017	FO-02	36	29	21	4	4	0	6	69	9	33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	12	27	26	26	9	0	0	38	36	46
2019	FO-02	10	22	27	28	13	0	0	31	41	25
2019	FO-03	7	32	34	27	0	0	0	39	27	15
2018	FO	9	23	29	34	4	2	0	32	38	46
2018	FO-02	6	21	33	38	3	0	0	27	40	24
2018	FO-03	12	14	34	28	7	5	0	28	37	15
2017	FO	18	15	21	14	28	0	5	34	44	45
2017	FO-02	14	15	21	16	27	0	6	31	46	32

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	50	34	12	4	0	0	83	4	46
2019	FO-02	51	34	7	7	0	0	85	7	25
2019	FO-03	40	34	26	0	0	0	74	0	15
2018	FO	45	28	22	0	2	4	77	0	46
2018	FO-02	55	14	25	0	0	6	74	0	24
2018	FO-03	12	62	21	0	5	0	78	0	15
2017	FO	57	16	22	0	0	5	77	0	46
2017	FO-02	56	16	22	0	0	6	76	0	33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	33	43	16	6	2	0	0	76	9	46
2019	FO-02	44	36	17	4	0	0	0	79	4	25
2019	FO-03	0	61	19	14	7	0	0	61	20	15
2018	FO	33	22	37	4	2	2	0	56	6	46
2018	FO-02	36	23	41	0	0	0	0	59	0	24
2018	FO-03	12	24	37	14	7	5	0	38	22	15
2017	FO	31	32	18	11	5	0	3	65	16	46
2017	FO-02	30	32	17	12	4	0	4	65	17	33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	23	29	36	2	10	0	0	52	12	46
2019	FO-02	27	21	35	4	14	0	0	47	18	25
2019	FO-03	7	47	46	0	0	0	0	54	0	15
2018	FO	20	43	23	12	0	2	0	64	13	45
2018	FO-02	19	42	21	18	0	0	0	61	18	23
2018	FO-03	7	48	33	7	0	5	0	58	7	15
2017	FO	36	40	10	8	2	2	3	80	10	46
2017	FO-02	39	36	10	6	2	2	4	80	9	33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	26	37	31	2	4	0	0	63	6	46
2019	FO-02	30	29	34	3	4	0	0	59	7	25
2019	FO-03	7	54	33	0	7	0	0	60	7	15
2018	FO	12	50	29	8	0	2	0	63	8	46
2018	FO-02	16	48	33	4	0	0	0	64	4	24
2018	FO-03	0	52	29	14	0	5	0	55	15	15
2017	FO	33	34	14	14	2	0	3	69	16	46
2017	FO-02	34	32	14	16	0	0	4	69	16	33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	24	32	32	10	2	0	56	12	45
2019	FO-02	31	26	28	11	4	0	57	14	24
2019	FO-03	7	47	46	0	0	0	54	0	15
2018	FO	35	30	30	2	2	0	66	4	46
2018	FO-02	47	22	27	0	4	0	69	4	24
2018	FO-03	15	38	40	7	0	0	53	7	15
2017	FO	34	33	24	3	2	5	71	5	46
2017	FO-02	40	28	20	3	2	6	72	6	33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	47	33	6	10	2	2	82	12	46
2019	FO-02	53	24	7	13	4	0	76	17	25
2019	FO-03	27	52	7	7	0	7	85	7	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	33	40	14	10	2	0	73	12	46
2019	FO-02	47	28	14	7	4	0	75	11	25
2019	FO-03	0	66	20	14	0	0	66	14	15
2018	FO	23	34	33	6	4	0	56	10	46
2018	FO-02	31	13	49	7	0	0	44	7	24
2018	FO-03	0	65	14	7	14	0	65	21	15
2017	FO	36	27	25	10	0	3	64	10	46
2017	FO-02	39	26	23	8	0	4	68	9	33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	52	31	14	2	2	0	82	4	45
2019	FO-02	50	32	11	4	3	0	82	7	24
2019	FO-03	48	33	19	0	0	0	81	0	15
2018	FO	57	18	10	6	8	1	75	14	46
2018	FO-02	67	10	4	3	14	3	79	17	24
2018	FO-03	47	29	14	9	0	0	77	9	15
2017	FO	54	14	20	5	4	3	70	9	46
2017	FO-02	54	10	20	6	5	4	67	12	33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	79	12	5	2	2	93	2	46
2019	FO-02	76	17	7	0	0	93	0	25
2019	FO-03	82	6	5	0	7	94	0	15
2018	FO	62	8	20	2	8	76	2	46
2018	FO-02	57	5	32	4	3	64	4	24
2018	FO-03	54	17	5	0	23	93	0	15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	90	2	6	2	0	92	2	45
2019	FO-02	87	3	10	0	0	90	0	25
2019	FO-03	100	0	0	0	0	100	0	14
2018	FO	72	20	5	0	3	95	0	46
2018	FO-02	67	24	9	0	0	91	0	24
2018	FO-03	73	17	0	0	9	100	0	15
2017	FO	70	14	9	3	3	87	3	46
2017	FO-02	68	12	12	4	4	83	4	33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	36	34	18	10	2	0	70	12	45
2019	FO-02	22	42	17	17	3	0	63	20	25
2019	FO-03	57	21	22	0	0	0	78	0	14
2018	FO	36	32	19	12	0	0	68	12	46
2018	FO-02	32	22	24	22	0	0	54	22	24
2018	FO-03	36	50	14	0	0	0	86	0	15
2017	FO	37	33	16	2	9	3	73	11	46
2017	FO-02	34	36	14	0	12	4	73	12	33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	68	15	13	4	0	83	4	44
2019	FO-02	75	3	18	4	0	78	4	24
2019	FO-03	50	43	7	0	0	93	0	14
2018	FO	53	36	7	4	0	89	4	46
2018	FO-02	54	34	9	4	0	88	4	24
2018	FO-03	38	48	7	7	0	86	7	15
2017	FO	51	30	3	8	8	81	16	46
2017	FO-02	46	34	4	8	8	80	16	33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	57	14	11	0	19	87	0	44
2019	FO-02	65	3	14	0	18	82	0	24
2019	FO-03	42	28	7	0	22	91	0	14
2018	FO	56	17	0	0	28	100	0	45
2018	FO-02	61	9	0	0	29	100	0	23
2018	FO-03	38	31	0	0	30	100	0	15
2017	FO	45	19	6	8	22	82	10	46
2017	FO-02	42	18	8	8	24	79	11	33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	60	21	16	0	0	2	83	0	45
2019	FO-02	61	21	18	0	0	0	82	0	25
2019	FO-03	57	28	15	0	0	0	85	0	14
2018	FO	56	34	7	2	0	2	92	2	45
2018	FO-02	53	40	4	3	0	0	93	3	23
2018	FO-03	55	31	14	0	0	0	86	0	15
2017	FO	62	21	5	3	5	3	86	8	45
2017	FO-02	60	21	7	4	4	4	84	9	32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	78	8	4	4	4	2	88	8	45
2019	FO-02	76	6	3	4	7	4	85	12	25
2019	FO-03	86	7	6	0	0	0	94	0	14
2018	FO	78	13	9	0	0	0	91	0	46
2018	FO-02	84	7	9	0	0	0	91	0	24
2018	FO-03	63	31	5	0	0	0	95	0	15
2017	FO	76	8	0	5	0	11	94	6	45
2017	FO-02	79	2	0	4	0	14	95	5	32

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	54	27	10	6	2	83	6	44
2019	FO-02	52	24	10	10	4	78	11	25
2019	FO-03	47	46	8	0	0	92	0	13
2018	FO	51	28	19	2	0	79	2	46
2018	FO-02	50	25	21	4	0	75	4	24
2018	FO-03	38	38	23	0	0	77	0	15
2017	FO	48	35	11	0	6	88	0	46
2017	FO-02	41	38	12	0	8	87	0	33

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	13	40	27	18	2	54	20	46
2019	FO-02	12	36	22	27	4	47	31	25
2019	FO-03	0	53	40	7	0	53	7	15
2018	FO	8	36	48	8	0	44	8	46
2018	FO-02	13	34	47	6	0	47	6	24
2018	FO-03	0	38	48	14	0	38	14	15
2017	FO	19	27	37	14	3	45	17	46
2017	FO-02	18	28	34	16	4	46	20	33

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	8	15	37	29	10	2	39	23	45
2019	FO-02	13	10	36	31	7	3	39	24	25
2019	FO-03	0	27	47	19	7	0	26	27	15
2018	FO	5	9	54	21	11	0	32	15	45
2018	FO-02	3	10	58	15	14	0	29	12	24
2018	FO-03	8	8	46	38	0	0	38	15	14
2017	FO	9	11	40	22	17	0	39	21	46
2017	FO-02	12	10	36	25	17	0	42	22	33

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	25	48	9	10	2	6	77	13	46
2019	FO-02	36	35	9	14	4	3	73	18	25
2019	FO-03	7	67	13	7	0	7	79	7	15
2018	FO	22	48	15	2	11	2	71	13	45
2018	FO-02	33	41	12	0	14	0	74	14	24
2018	FO-03	6	59	23	8	0	6	68	8	14
2017	FO	31	40	25	1	3	0	71	4	46
2017	FO-02	34	36	26	0	4	0	71	4	33

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	21	41	17	14	4	4	64	19	46
2019	FO-02	25	39	16	10	7	3	66	18	25
2019	FO-03	7	41	25	21	0	7	51	22	15
2018	FO	20	34	23	14	10	0	54	23	45
2018	FO-02	27	33	13	10	17	0	60	26	24
2018	FO-03	8	31	38	23	0	0	39	23	14
2017	FO	20	34	31	5	9	1	54	14	46
2017	FO-02	20	31	34	4	12	0	50	16	33

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FO	10	90	46
2019	FO-02	13	87	25
2019	FO-03	7	93	15
2014	FO	25	75	62
2014	FO-02	19	81	33

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	8	27	12	33	16	4	8	92	46
2019	FO-02	3	21	17	38	14	7	3	97	25
2019	FO-03	14	41	7	12	26	0	14	86	15
2018	FO	16	20	21	29	9	4	17	83	46
2018	FO-02	10	21	26	31	12	0	10	90	24
2018	FO-03	14	24	16	26	7	12	16	84	15
2017	FO	19	29	23	17	3	8	21	79	46
2017	FO-02	12	34	22	19	4	8	13	87	33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FO	63	37	40
2019	FO-02	74	26	22
2019	FO-03	45	55	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	FO	35	65	40
2019	FO-02	31	69	22
2019	FO-03	39	61	13
2018	FO	21	79	36
2018	FO-02	20	80	21
2018	FO-03	23	77	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	7	13	22	23	28	2	5	21	55	40
2019	FO-02	3	15	23	23	31	0	4	19	57	22
2019	FO-03	8	8	22	23	24	8	8	19	55	13
2018	FO	20	25	14	22	18	0	2	45	40	36
2018	FO-02	28	27	7	23	15	0	0	56	38	21
2018	FO-03	0	26	35	9	22	0	7	28	34	11
2017	FO	25	23	9	19	13	7	4	55	36	32
2017	FO-02	28	27	8	18	7	8	5	63	28	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	9	7	24	13	42	2	2	17	58	40
2019	FO-02	7	4	26	22	40	0	0	12	62	22
2019	FO-03	8	0	22	0	54	8	8	9	65	13
2018	FO	4	13	19	10	40	10	4	20	57	36
2018	FO-02	7	14	23	7	34	16	0	24	48	21
2018	FO-03	0	16	9	9	58	0	7	18	72	11
2017	FO	9	21	13	24	24	4	4	33	52	31
2017	FO-02	10	22	15	25	17	5	5	36	47	25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	FO	34	25	15	8	16	0	2	61	24	46
2019	FO-02	31	29	19	4	17	0	0	60	21	25
2019	FO-03	33	27	7	14	13	0	7	64	28	15
2018	FO	36	34	9	8	2	1	9	78	12	46
2018	FO-02	40	41	5	11	0	0	4	83	11	24
2018	FO-03	26	28	12	7	7	0	20	67	17	15

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - FO

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment