2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - DM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 72 18 0 10 0 0 0 90 10 21
2017 DM 34 30 20 13 4 0 0 64 17 20
2014 DM 41 59 0 0 0 0 0 100 0 20
2014 DM-01 32 68 0 0 0 0 0 100 0 12
2011 DM 66 23 3 4 0 0 4 93 4 67
2011 DM-01 77 23 0 0 0 0 0 100 0 29
2011 DM-02 80 20 0 0 0 0 0 100 0 16
2008 DM 53 36 2 9 0 0 0 90 9 29
2008 DM-01 63 12 4 20 0 0 0 75 20 14
2008 DM-02 69 31 0 0 0 0 0 100 0 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 80 15 0 0 5 0 0 95 5 21
2017 DM 73 18 6 4 0 0 0 91 4 20
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 77 11 5 2 5 0 1 89 6 66
2011 DM-01 79 10 4 4 3 0 0 89 7 28
2011 DM-02 88 12 0 0 0 0 0 100 0 16
2008 DM 90 6 0 5 0 0 0 95 5 29
2008 DM-01 81 13 0 6 0 0 0 94 6 14
2008 DM-02 91 0 0 9 0 0 0 91 9 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 66 25 0 5 5 0 0 90 10 21
2017 DM 42 22 6 31 0 0 0 64 31 20
2014 DM 63 37 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 79 11 6 2 1 0 1 91 3 66
2011 DM-01 100 0 0 0 0 0 0 100 0 29
2011 DM-02 81 13 0 0 5 0 0 95 5 16

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 57 29 0 5 5 0 4 90 10 21
2018 DM 48 48 5 0 0 0 0 95 0 19
2017 DM 35 45 14 0 0 0 5 85 0 20
2014 DM 52 44 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12
2011 DM 45 37 9 2 4 0 3 84 7 67
2011 DM-01 62 35 4 0 0 0 0 96 0 29
2011 DM-02 45 36 5 5 9 0 0 81 14 16
2008 DM 56 15 23 4 0 0 1 72 4 29
2008 DM-01 54 11 26 9 0 0 0 65 9 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 77 18 0 0 5 0 0 95 5 21
2017 DM 46 45 6 4 0 0 0 91 4 20
2014 DM 89 7 0 0 0 0 4 100 0 20
2014 DM-01 89 5 0 0 0 0 5 100 0 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 67 18 10 5 0 0 0 85 5 21
2018 DM 34 37 15 14 0 0 0 71 14 19
2017 DM 26 16 43 11 4 0 0 42 14 20
2014 DM 26 26 7 41 0 0 0 52 41 20
2014 DM-01 16 21 5 58 0 0 0 37 58 12
2011 DM 38 37 8 9 4 0 4 78 14 65
2011 DM-01 46 36 3 7 8 0 0 82 15 28
2011 DM-02 40 37 11 6 0 0 6 82 6 15

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 85 11 0 0 5 0 0 95 5 21
2018 DM 79 21 0 0 0 0 0 100 0 18
2017 DM 55 18 27 0 0 0 0 73 0 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 67 28 2 2 0 0 1 97 2 65
2011 DM-01 82 18 0 0 0 0 0 100 0 28
2011 DM-02 75 25 0 0 0 0 0 100 0 15
2008 DM 81 13 0 6 0 0 0 94 6 29
2008 DM-01 59 25 0 15 0 0 0 85 15 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 60 35 5 0 0 0 0 95 0 21
2018 DM 55 34 5 6 0 0 0 89 6 19
2017 DM 39 25 22 5 9 0 0 64 13 20
2014 DM 48 41 0 0 7 0 4 92 8 20
2014 DM-01 37 53 0 0 5 0 5 94 6 12
2011 DM 47 27 11 7 5 0 2 77 12 67
2011 DM-01 60 33 4 4 0 0 0 93 4 29
2011 DM-02 46 34 0 7 9 0 5 84 16 16

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 66 29 0 5 0 0 0 95 5 21
2018 DM 57 43 0 0 0 0 0 100 0 19
2017 DM 37 45 6 12 0 0 0 82 12 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 90 10 0 0 0 0 0 100 0 21
2018 DM 83 17 0 0 0 0 0 100 0 19
2017 DM 51 35 6 9 0 0 0 86 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 73 14 6 2 0 4 1 92 2 66
2011 DM-01 94 3 3 0 0 0 0 97 0 28
2011 DM-02 76 17 0 7 0 0 0 93 7 16
2008 DM 90 0 6 2 2 0 0 90 4 29
2008 DM-01 75 0 15 4 5 0 0 75 9 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 67 28 0 5 0 0 0 95 5 21
2018 DM 69 31 0 0 0 0 0 100 0 19
2017 DM 46 19 26 0 9 0 0 66 9 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 90 10 0 0 0 0 0 100 0 21
2018 DM 90 10 0 0 0 0 0 100 0 19
2017 DM 69 25 6 0 0 0 0 94 0 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 77 16 3 3 0 0 1 94 3 67
2011 DM-01 83 13 0 3 0 0 0 97 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 85 6 10 0 0 0 0 90 0 21
2018 DM 83 17 0 0 0 0 0 100 0 19
2017 DM 57 29 6 0 9 0 0 86 9 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 62 22 10 3 0 0 3 86 3 66
2011 DM-01 76 20 0 3 0 0 0 97 3 29
2011 DM-02 64 26 11 0 0 0 0 89 0 16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 81 15 5 0 0 0 0 95 0 21
2018 DM 86 14 0 0 0 0 0 100 0 19
2017 DM 53 33 6 0 9 0 0 86 9 20
2014 DM 59 33 0 7 0 0 0 93 7 20
2014 DM-01 53 42 0 5 0 0 0 95 5 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 81 10 0 5 5 0 0 91 9 21
2018 DM 80 15 5 0 0 0 0 95 0 19
2017 DM 60 13 6 13 9 0 0 73 22 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 73 17 8 0 0 0 3 92 0 67
2011 DM-01 83 10 4 0 0 0 3 96 0 29
2011 DM-02 88 7 5 0 0 0 0 95 0 16

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 85 10 0 0 5 0 0 95 5 21
2018 DM 86 9 5 0 0 0 0 95 0 19
2017 DM 57 16 27 0 0 0 0 73 0 20
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 84 16 0 0 0 0 0 100 0 12
2011 DM 72 22 3 2 0 0 1 95 2 65
2011 DM-01 89 11 0 0 0 0 0 100 0 28
2011 DM-02 82 18 0 0 0 0 0 100 0 15
2008 DM 83 4 6 6 0 0 0 87 6 29
2008 DM-01 59 10 15 15 0 0 0 69 15 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 16 18 41 20 0 0 4 36 21 21
2018 DM 6 22 14 34 24 0 0 28 58 19
2017 DM 5 19 16 33 20 0 6 26 56 20
2014 DM 7 7 11 56 15 0 4 15 73 20
2014 DM-01 0 5 16 63 16 0 0 5 79 12
2011 DM 17 16 22 20 19 0 6 36 41 67
2011 DM-01 21 10 35 23 12 0 0 31 35 29
2011 DM-02 16 13 7 17 31 0 16 35 57 16
2008 DM 3 14 15 50 19 0 0 17 69 29
2008 DM-01 7 5 35 29 25 0 0 11 54 14
2008 DM-02 0 8 0 56 36 0 0 8 92 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 6 4 44 26 14 0 6 43 10 21
2018 DM 4 20 50 25 0 0 0 25 25 19
2017 DM 9 22 30 21 4 0 15 29 36 20
2014 DM 0 33 26 19 19 0 4 38 35 20
2014 DM-01 0 42 21 21 11 0 5 33 44 12
2011 DM 1 18 33 25 18 0 5 45 21 66
2011 DM-01 0 11 39 21 26 0 4 49 11 28
2011 DM-02 0 18 31 22 22 0 6 47 20 16
2008 DM 0 32 51 6 11 0 0 18 32 29
2008 DM-01 0 15 60 7 17 0 0 24 15 14
2008 DM-02 0 15 62 6 17 0 0 23 15 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 6 5 18 34 33 0 6 70 11 21
2018 DM 0 15 5 69 10 0 0 80 15 19
2017 DM 4 12 11 27 28 4 15 67 19 20
2014 DM 26 7 4 30 30 0 4 62 35 20
2014 DM-01 37 5 5 21 26 0 5 50 44 12
2011 DM 6 9 19 31 30 1 4 65 16 66
2011 DM-01 8 3 24 26 34 3 3 64 11 28
2011 DM-02 0 13 16 29 35 0 6 68 14 16
2008 DM 3 17 39 23 19 0 0 42 19 29
2008 DM-01 6 15 39 17 22 0 0 39 21 14
2008 DM-02 0 0 56 11 33 0 0 44 0 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 0 6 28 41 20 0 6 64 6 21
2018 DM 5 5 31 38 17 0 5 58 10 19
2017 DM 0 13 38 18 9 0 22 35 16 20
2014 DM 0 11 59 11 19 0 0 30 11 20
2014 DM-01 0 5 68 16 11 0 0 26 5 12
2011 DM 9 8 39 9 23 1 12 36 19 65
2011 DM-01 3 8 46 4 23 3 14 32 13 27
2011 DM-02 0 12 25 6 40 0 17 56 15 16
2008 DM 0 34 23 29 13 0 0 42 34 29
2008 DM-01 0 49 21 13 17 0 0 30 49 14
2008 DM-02 0 0 60 21 19 0 0 40 0 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 5 0 44 26 19 0 6 48 5 21
2018 DM 5 10 59 20 6 0 0 26 15 19
2017 DM 0 27 41 27 0 0 6 28 29 20
2014 DM 0 30 41 15 15 0 0 30 30 20
2014 DM-01 0 42 32 16 11 0 0 26 42 12
2011 DM 4 10 36 25 19 0 7 47 15 65
2011 DM-01 4 14 23 25 28 0 7 56 19 28
2011 DM-02 5 15 35 17 22 0 6 41 22 16
2008 DM 2 20 61 10 7 0 0 18 21 29
2008 DM-01 4 0 71 17 8 0 0 24 4 14
2008 DM-02 0 5 71 13 10 0 0 23 5 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 0 13 24 31 26 0 6 60 14 20
2018 DM 10 26 30 23 11 0 0 34 36 19
2017 DM 25 24 17 23 5 0 6 30 52 20
2014 DM 7 33 22 19 15 0 4 35 42 20
2014 DM-01 11 42 11 21 11 0 5 33 56 12
2011 DM 11 12 37 14 17 0 8 35 25 66
2011 DM-01 7 14 28 16 25 0 11 46 23 28
2011 DM-02 0 18 42 12 22 0 6 35 19 16
2008 DM 8 14 45 20 13 0 0 33 22 29
2008 DM-01 19 0 51 9 20 0 0 30 19 14
2008 DM-02 0 15 54 13 17 0 0 30 15 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 0 13 9 33 39 0 6 76 14 21
2018 DM 0 11 21 49 19 0 0 68 11 18
2017 DM 9 18 17 48 4 0 6 54 28 20
2014 DM 0 37 22 22 19 0 0 41 37 20
2014 DM-01 0 42 16 26 16 0 0 42 42 12
2011 DM 6 6 33 29 16 0 10 50 13 66
2011 DM-01 4 4 23 30 25 0 15 65 9 28
2011 DM-02 0 5 44 34 17 0 0 51 5 16
2008 DM 2 12 47 28 11 0 0 39 14 29
2008 DM-01 4 5 70 3 18 0 0 21 9 14
2008 DM-02 0 0 37 49 14 0 0 63 0 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 0 25 21 28 14 6 6 48 28 21
2018 DM 5 21 46 22 6 0 0 28 26 19
2017 DM 9 23 44 5 4 0 15 11 38 20
2014 DM 0 52 22 11 15 0 0 26 52 20
2014 DM-01 0 63 11 16 11 0 0 26 63 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 5 23 28 24 15 0 6 41 29 21
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 73 11 0 0 16 0 0 84 16 21
2017 DM 72 22 0 0 0 0 6 100 0 19
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 80 8 5 3 1 0 2 91 5 67
2011 DM-01 86 7 0 0 3 0 3 97 3 29
2011 DM-02 94 0 6 0 0 0 0 94 0 16
2008 DM 69 27 2 0 0 0 2 98 0 29
2008 DM-01 80 11 4 0 0 0 5 96 0 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 64 15 0 6 11 0 5 83 17 21
2018 DM 65 30 0 0 0 0 4 100 0 19
2017 DM 55 17 8 5 9 0 6 77 15 19
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 74 5 6 5 6 0 5 83 11 21
2018 DM 85 15 0 0 0 0 0 100 0 19
2017 DM 68 11 5 0 9 0 6 85 10 19
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 89 0 0 5 6 0 0 89 11 20
2018 DM 81 14 0 5 0 0 0 95 5 19
2017 DM 73 21 0 0 0 0 6 100 0 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 84 6 0 5 6 0 0 89 11 21
2018 DM 95 0 0 5 0 0 0 95 5 19
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 71 11 5 0 6 0 8 89 6 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 44 33 9 0 6 0 8 83 6 21
2018 DM 50 45 5 0 0 0 0 95 0 19
2017 DM 45 9 17 0 9 0 21 68 11 20
2014 DM 74 7 7 4 4 4 0 85 8 20
2014 DM-01 68 11 5 5 5 5 0 83 11 12
2011 DM 42 27 15 2 6 0 9 75 9 67
2011 DM-01 57 30 4 4 0 0 6 92 4 29
2011 DM-02 34 23 26 0 7 0 10 63 8 16
2008 DM 28 25 0 12 0 0 35 81 19 29
2008 DM-01 17 28 0 29 0 0 27 61 39 14
2008 DM-02 33 5 0 0 0 0 62 100 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 61 10 10 0 6 0 13 81 7 21
2018 DM 91 5 5 0 0 0 0 95 0 19
2017 DM 50 7 9 0 9 0 25 76 11 20
2014 DM 81 7 7 4 0 0 0 89 4 20
2014 DM-01 79 11 5 5 0 0 0 89 5 12
2011 DM 57 13 15 1 3 0 11 79 5 66
2011 DM-01 70 14 7 0 0 0 9 92 0 29
2011 DM-02 56 19 15 0 0 0 10 83 0 16
2008 DM 45 10 4 6 2 0 33 81 13 29
2008 DM-01 29 20 4 15 5 0 27 67 28 14
2008 DM-02 31 5 10 0 0 0 53 78 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 59 6 10 6 6 0 13 74 14 20
2018 DM 75 14 11 0 0 0 0 89 0 19
2017 DM 45 13 13 0 9 0 21 73 11 20
2014 DM 48 44 4 4 0 0 0 93 4 20
2014 DM-01 37 58 0 5 0 0 0 95 5 12
2011 DM 50 21 12 4 4 0 8 77 9 67
2011 DM-01 61 26 4 4 0 0 6 92 4 29
2011 DM-02 56 17 15 7 0 0 5 77 7 16
2008 DM 47 6 4 0 10 0 33 79 15 29
2008 DM-01 33 11 5 0 25 0 27 59 33 14
2008 DM-02 42 0 5 0 0 0 53 89 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 76 0 5 0 12 0 8 82 13 21
2017 DM 70 9 0 0 0 0 21 100 0 20
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 69 12 3 2 3 1 10 91 5 67
2011 DM-01 76 9 3 0 0 0 12 96 0 29
2011 DM-02 76 12 0 7 0 0 5 93 7 16
2008 DM 63 4 2 0 0 0 31 97 0 29
2008 DM-01 69 0 4 0 0 0 27 94 0 14
2008 DM-02 38 15 0 0 0 0 48 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 43 6 9 0 6 6 31 76 9 21
2017 DM 25 11 13 4 9 0 40 59 20 20
2014 DM 26 33 0 4 0 0 37 94 6 20
2014 DM-01 11 47 0 5 0 0 37 92 8 12
2011 DM 20 19 3 3 4 1 50 80 14 67
2011 DM-01 16 13 4 4 4 3 57 74 18 29
2011 DM-02 19 0 0 0 5 0 76 78 22 16

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 57 10 9 0 6 0 18 81 7 21
2018 DM 85 10 0 5 0 0 0 95 5 19
2017 DM 45 16 0 0 9 0 31 88 12 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 68 12 5 0 6 0 9 88 6 21
2018 DM 70 25 5 0 0 0 0 95 0 19
2017 DM 47 13 4 0 9 0 27 82 12 19
2014 DM 48 41 7 0 4 0 0 89 4 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 48 52 0 0 0 0 0 100 0 16
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 68 21 11 0 0 0 0 89 0 19
2018 DM 80 10 5 0 0 0 5 95 0 19
2017 DM 45 26 4 0 9 5 13 85 10 20
2014 DM 52 48 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 72 10 6 1 6 1 3 86 8 66
2011 DM-01 90 7 0 0 0 3 0 100 0 28
2011 DM-02 81 13 0 0 0 0 6 100 0 16

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 67 23 10 0 0 0 0 90 0 20
2018 DM 78 11 5 0 0 0 5 94 0 18
2017 DM 57 18 4 0 9 0 13 86 10 20
2014 DM 67 7 0 0 0 0 26 100 0 20
2014 DM-01 58 5 0 0 0 0 37 100 0 12
2011 DM 68 13 12 0 2 0 6 86 2 67
2011 DM-01 83 3 7 0 0 0 7 93 0 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16
2008 DM 72 0 3 6 4 0 15 85 12 29
2008 DM-01 37 0 6 15 9 0 33 54 36 14
2008 DM-02 95 0 0 0 0 0 5 100 0 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 53 26 16 0 0 5 0 83 0 20
2018 DM 53 42 0 0 0 0 5 100 0 19
2017 DM 46 29 0 4 9 0 13 86 14 20
2014 DM 56 41 4 0 0 0 0 96 0 20
2014 DM-01 53 42 5 0 0 0 0 95 0 12
2011 DM 56 27 8 3 3 1 1 85 6 67
2011 DM-01 75 18 3 4 0 0 0 93 4 29
2011 DM-02 50 43 7 0 0 0 0 93 0 16
2008 DM 64 24 0 8 2 0 2 89 11 29
2008 DM-01 50 21 0 19 5 0 5 74 26 14
2008 DM-02 80 20 0 0 0 0 0 100 0 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 52 27 16 0 0 6 0 83 0 19
2018 DM 43 47 0 0 0 5 5 100 0 19
2017 DM 26 24 20 4 9 5 13 61 15 20
2014 DM 44 48 7 0 0 0 0 93 0 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12
2011 DM 40 35 10 5 3 4 4 81 9 67
2011 DM-01 47 36 7 4 0 3 3 88 4 29
2011 DM-02 33 33 6 13 0 10 5 78 15 16
2008 DM 36 41 0 17 2 2 2 80 20 29
2008 DM-01 12 59 0 19 5 0 5 74 26 14
2008 DM-02 29 62 0 0 0 9 0 100 0 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 38 33 9 6 5 10 0 79 11 21
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 76 19 5 0 0 0 0 95 0 21
2018 DM 59 35 5 0 0 0 0 95 0 19
2017 DM 37 45 0 4 9 0 6 87 13 20
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 50 32 10 3 2 1 1 85 5 67
2011 DM-01 65 32 0 0 0 3 0 100 0 29
2011 DM-02 52 28 0 13 7 0 0 80 20 16

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 61 26 13 0 0 0 0 87 0 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 71 14 10 0 5 0 0 85 5 21
2018 DM 74 21 0 5 0 0 0 95 5 19
2017 DM 69 17 0 0 0 9 6 100 0 20
2014 DM 93 4 4 0 0 0 0 96 0 20
2014 DM-01 89 5 5 0 0 0 0 95 0 12
2011 DM 67 24 2 1 2 1 2 95 4 67
2011 DM-01 87 6 0 0 3 3 0 97 3 29
2011 DM-02 69 26 0 0 0 0 5 100 0 16
2008 DM 74 22 2 0 2 0 0 96 2 29
2008 DM-01 91 0 5 0 4 0 0 91 4 14
2008 DM-02 85 15 0 0 0 0 0 100 0 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 78 11 5 6 0 0 0 89 6 20
2018 DM 64 36 0 0 0 0 0 100 0 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 58 20 5 0 6 0 12 88 6 21
2018 DM 55 22 0 5 0 0 19 94 6 19
2017 DM 32 20 0 0 9 0 39 86 14 20
2014 DM 48 7 4 4 0 0 37 88 6 20
2014 DM-01 37 5 5 5 0 0 47 80 10 12
2011 DM 41 8 8 3 3 5 33 79 9 67
2011 DM-01 55 6 0 4 0 6 29 95 5 29
2011 DM-02 28 13 0 0 0 5 54 100 0 16

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 61 24 9 0 0 6 0 90 0 21
2018 DM 45 43 5 6 0 0 0 89 6 18
2017 DM 48 29 4 0 9 5 6 86 10 20
2014 DM 41 30 4 26 0 0 0 70 26 20
2014 DM-01 26 37 0 37 0 0 0 63 37 12
2011 DM 57 23 7 4 2 4 3 86 6 67
2011 DM-01 64 26 0 7 0 0 4 93 7 29
2011 DM-02 74 7 5 7 0 7 0 87 7 16
2008 DM 43 36 10 2 8 0 0 79 10 29
2008 DM-01 26 50 0 5 19 0 0 75 25 14
2008 DM-02 71 29 0 0 0 0 0 100 0 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 57 11 9 0 0 0 23 89 0 21
2018 DM 35 25 0 0 0 0 40 100 0 19
2017 DM 30 9 16 4 0 0 41 67 6 20
2014 DM 63 4 0 4 0 0 30 95 5 20
2014 DM-01 58 5 0 5 0 0 32 92 8 12
2011 DM 32 11 8 2 4 0 43 75 12 65
2011 DM-01 37 10 0 3 4 0 47 88 12 28
2011 DM-02 30 6 0 0 0 0 64 100 0 16
2008 DM 10 3 14 5 8 0 61 32 33 29
2008 DM-01 9 6 0 11 19 0 55 33 67 14
2008 DM-02 19 0 0 0 0 0 81 100 0 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 59 22 19 0 0 0 0 81 0 21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 63 12 9 0 0 0 17 90 0 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 80 5 15 0 0 0 0 85 0 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 79 0 10 6 0 0 5 83 6 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 66 0 5 4 11 0 14 77 17 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 86 4 5 0 0 6 0 95 0 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 81 9 5 0 0 0 6 95 0 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 95 0 5 0 0 0 0 95 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 80 11 5 0 0 0 5 95 0 20
2018 DM 59 26 6 0 0 0 9 94 0 19
2017 DM 62 17 4 0 9 0 9 87 9 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 89 6 5 0 0 0 0 95 0 20
2018 DM 70 30 0 0 0 0 0 100 0 19
2017 DM 59 23 4 9 0 0 6 87 9 20
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 22 12 0 2 1 1 86 2 67
2011 DM-01 77 13 7 0 0 3 0 93 0 29
2011 DM-02 63 31 6 0 0 0 0 94 0 16

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 89 6 5 0 0 0 0 95 0 20
2018 DM 75 25 0 0 0 0 0 100 0 19
2017 DM 59 27 0 0 9 0 6 91 9 20
2014 DM 48 52 0 0 0 0 0 100 0 20
2014 DM-01 37 63 0 0 0 0 0 100 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 80 10 5 0 0 0 4 95 0 21
2018 DM 91 9 0 0 0 0 0 100 0 19
2017 DM 64 21 0 9 0 0 6 91 9 20
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 78 14 6 0 2 0 1 92 2 66
2011 DM-01 93 4 4 0 0 0 0 96 0 29
2011 DM-02 81 19 0 0 0 0 0 100 0 16
2008 DM 81 13 0 0 4 0 2 96 4 29
2008 DM-01 59 31 0 0 9 0 0 91 9 14
2008 DM-02 93 0 0 0 0 0 7 100 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 84 11 5 0 0 0 0 95 0 20
2018 DM 79 16 0 0 0 5 0 100 0 19
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 63 7 4 26 0 0 0 70 26 20
2014 DM-01 53 5 5 37 0 0 0 58 37 12
2011 DM 67 16 13 2 2 0 1 84 3 67
2011 DM-01 82 10 4 4 0 0 0 93 4 29
2011 DM-02 75 18 7 0 0 0 0 93 0 16

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 79 16 5 0 0 0 0 95 0 21
2018 DM 78 22 0 0 0 0 0 100 0 18
2017 DM 64 8 0 12 0 0 15 86 14 20
2014 DM 67 4 4 26 0 0 0 70 26 20
2014 DM-01 58 0 5 37 0 0 0 58 37 12
2011 DM 71 13 13 0 2 0 1 85 2 67
2011 DM-01 86 4 11 0 0 0 0 89 0 29
2011 DM-02 74 26 0 0 0 0 0 100 0 16
2008 DM 85 2 0 9 4 0 0 87 13 29
2008 DM-01 65 5 0 20 10 0 0 69 31 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 64 21 5 0 0 0 10 95 0 20
2018 DM 64 5 4 5 0 6 16 88 7 19
2017 DM 39 9 13 4 4 9 23 71 11 20
2014 DM 73 12 12 0 0 0 4 88 0 19
2014 DM-01 78 17 0 0 0 0 6 100 0 11
2011 DM 53 16 10 5 2 1 13 80 8 67
2011 DM-01 56 26 3 3 0 0 12 93 4 29
2011 DM-02 59 0 12 0 0 5 24 83 0 16
2008 DM 32 18 5 9 5 2 30 73 20 29
2008 DM-01 24 11 5 15 11 4 28 53 39 14
2008 DM-02 41 0 10 9 0 0 40 68 15 10
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 DM 26 46 29 21
2018 DM 36 37 26 19
2017 DM 38 25 38 20
2014 DM 30 44 26 20
2014 DM-01 21 53 26 12
2011 DM 31 49 20 67
2011 DM-01 36 39 25 29
2011 DM-02 18 72 10 16
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 37 11 5 0 0 0 48 91 0 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 43 6 5 0 0 0 47 91 0 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 68 14 14 4 0 0 0 82 4 21
2018 DM 54 41 0 0 0 5 0 100 0 19
2017 DM 39 38 4 9 0 5 6 86 10 20
2014 DM 44 52 0 0 0 4 0 100 0 20
2014 DM-01 42 53 0 0 0 5 0 100 0 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 76 10 5 6 4 0 0 86 9 21
2018 DM 63 32 5 0 0 0 0 95 0 19
2017 DM 63 18 5 0 9 0 6 86 9 20
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 65 21 7 1 2 0 4 89 3 67
2011 DM-01 77 20 0 0 0 0 3 100 0 29
2011 DM-02 68 20 5 0 0 0 7 95 0 16
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 62 19 19 0 0 0 0 81 0 21
2018 DM 59 36 0 0 0 5 0 100 0 19
2017 DM 39 42 0 6 0 13 0 94 6 20
2014 DM 44 41 4 0 0 4 7 96 0 20
2014 DM-01 37 47 5 0 0 0 11 94 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 79 10 5 6 0 0 0 90 6 21
2018 DM 68 27 0 0 0 5 0 100 0 19
2017 DM 68 18 0 14 0 0 0 86 14 20
2014 DM 56 37 4 0 0 4 0 96 0 20
2014 DM-01 47 47 0 0 0 5 0 100 0 12
2011 DM 69 13 6 2 0 9 1 92 2 66
2011 DM-01 80 13 0 0 0 7 0 100 0 29
2011 DM-02 78 11 5 0 0 7 0 95 0 16
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 49 22 18 12 0 0 0 71 12 21
2018 DM 19 37 21 5 18 0 0 56 24 18
2017 DM 43 25 7 7 12 0 6 72 21 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 21 36 33 10 0 0 0 57 10 21
2018 DM 12 12 55 16 5 0 0 24 22 18
2017 DM 5 36 22 23 7 0 6 44 33 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 43 23 33 0 0 0 0 67 0 21
2018 DM 23 29 33 16 0 0 0 51 16 18
2017 DM 5 36 30 20 4 0 6 44 25 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 52 27 17 4 0 0 0 79 4 21
2018 DM 23 34 11 21 11 0 0 57 32 18
2017 DM 0 43 30 18 4 0 6 45 22 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 34 33 24 8 0 0 0 68 8 21
2018 DM 13 24 37 27 0 0 0 36 27 18
2017 DM 21 30 19 16 7 0 6 55 25 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 33 38 19 9 0 0 0 72 9 21
2018 DM 13 6 59 22 0 0 0 19 22 18
2017 DM 4 27 37 16 11 0 6 32 29 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 77 10 9 0 0 0 4 90 0 21
2018 DM 39 50 11 0 0 0 0 89 0 19
2017 DM 45 30 12 7 0 0 6 79 8 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 58 27 15 0 0 0 0 85 0 21
2018 DM 39 37 19 5 0 0 0 75 5 19
2017 DM 23 57 7 7 0 0 6 85 8 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 78 11 11 0 0 0 0 89 0 20
2018 DM 48 36 15 0 0 0 0 85 0 19
2017 DM 28 41 17 8 0 0 6 74 8 19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 73 14 13 0 0 0 0 87 0 21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 45 32 18 5 0 0 0 77 5 21
2018 DM 38 36 21 5 0 0 0 74 5 19
2017 DM 40 35 5 11 4 0 6 79 15 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 77 13 10 0 0 0 0 90 0 20
2018 DM 80 15 0 5 0 0 0 95 5 19
2017 DM 48 27 17 4 0 0 6 79 4 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 86 10 5 0 0 0 0 95 0 21
2018 DM 78 5 0 5 0 0 13 94 6 19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 92 0 8 0 0 0 0 92 0 21
2018 DM 83 10 0 0 0 0 7 100 0 19
2017 DM 75 16 4 0 0 0 6 96 0 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 73 18 8 0 0 0 0 92 0 21
2018 DM 59 32 10 0 0 0 0 90 0 19
2017 DM 54 32 0 9 0 0 6 91 9 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 83 4 9 0 0 0 4 90 0 21
2018 DM 75 20 5 0 0 0 0 95 0 19
2017 DM 59 14 5 0 9 0 13 85 10 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 70 21 9 0 0 0 0 91 0 21
2018 DM 48 47 5 0 0 0 0 95 0 18
2017 DM 46 33 16 0 0 0 6 83 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 73 18 9 0 0 0 0 91 0 20
2018 DM 42 58 0 0 0 0 0 100 0 19
2017 DM 51 25 9 0 9 0 6 81 10 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 81 5 9 5 0 0 0 86 5 21
2018 DM 100 0 0 0 0 0 0 100 0 19
2017 DM 82 0 0 0 9 0 9 91 9 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 83 4 13 0 0 0 0 87 0 21
2018 DM 67 24 5 5 0 0 0 90 5 19
2017 DM 62 23 5 0 4 0 6 90 4 20

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 16 42 38 4 0 0 0 58 4 21
2018 DM 6 35 29 31 0 0 0 41 31 19
2017 DM 0 14 45 9 27 0 6 15 38 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 5 30 31 19 15 0 0 34 35 21
2018 DM 0 21 56 17 7 0 0 23 21 19
2017 DM 4 28 38 20 4 0 6 25 34 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 66 30 5 0 0 0 0 95 0 20
2018 DM 59 36 0 0 0 5 0 100 0 19
2017 DM 62 24 0 9 0 0 6 91 9 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 49 36 10 5 0 0 0 85 5 20
2018 DM 44 51 0 5 0 0 0 95 5 19
2017 DM 27 39 20 9 0 0 6 69 9 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 DM 0 100 20
2017 DM 0 100 20
2014 DM-01 0 100 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 43 21 14 17 0 5 0 45 55 20
2018 DM 58 20 16 0 6 0 0 58 42 19
2017 DM 56 25 0 0 13 0 6 60 40 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 DM 37 63 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 DM 52 48 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 48 21 10 0 11 0 9 76 13 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 18 33 18 0 11 0 20 63 14 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 DM 67 0 11 0 0 5 17 86 0 21
2018 DM 75 6 5 0 0 0 14 94 0 19
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