2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - CIPTC

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	43	43	2	11	2	86	13	160
2019	CIPTC-07	36	53	0	6	6	89	11	36
2019	CIPTC-09	41	39	2	15	2	80	17	46
2019	CIPTC-10	31	54	2	13	0	85	13	48
2017	CIPTC	44	46	2	7	1	90	8	137
2017	CIPTC-07	24	65	0	12	0	88	12	17
2017	CIPTC-08	54	42	0	4	0	96	4	26
2017	CIPTC-09	35	48	5	10	3	83	13	40
2017	CIPTC-10	49	42	2	4	2	91	7	45
2014	CIPTC	45	43	2	10	0	88	10	102
2014	CIPTC-07	43	40	0	17	0	83	17	30
2014	CIPTC-09	43	43	7	7	0	86	7	14
2014	CIPTC-10	46	44	2	7	0	90	7	41
2011	CIPTC	52	43	4	1	0	95	1	75
2011	CIPTC-07	55	41	5	0	0	95	0	22
2011	CIPTC-09	48	52	0	0	0	100	0	21
2011	CIPTC-10	50	40	5	5	0	90	5	20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	60	23	5	7	5	83	12	159
2019	CIPTC-07	61	19	6	3	11	81	14	36
2019	CIPTC-09	61	24	0	11	4	85	15	46
2019	CIPTC-10	57	26	9	9	0	83	9	47
2017	CIPTC	59	24	6	7	4	83	11	137
2017	CIPTC-07	65	24	6	6	0	88	6	17
2017	CIPTC-08	54	23	8	12	4	77	15	26
2017	CIPTC-09	55	23	10	10	3	78	13	40
2017	CIPTC-10	64	22	2	4	7	87	11	45
2014	CIPTC	53	23	4	13	7	76	20	102
2014	CIPTC-07	40	30	3	17	10	70	27	30
2014	CIPTC-09	71	14	0	7	7	86	14	14
2014	CIPTC-10	61	15	5	15	5	76	20	41
2011	CIPTC	64	24	0	7	5	88	12	75
2011	CIPTC-07	55	27	0	5	14	82	18	22
2011	CIPTC-09	67	29	0	5	0	95	5	21
2011	CIPTC-10	75	15	0	10	0	90	10	20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	47	36	7	8	3	1	83	10	160
2019	CIPTC-07	39	39	6	8	6	3	80	14	36
2019	CIPTC-09	50	37	7	4	2	0	87	7	46
2019	CIPTC-10	42	38	6	13	2	0	79	15	48
2017	CIPTC	48	37	4	9	2	0	85	11	137
2017	CIPTC-07	47	35	0	12	6	0	82	18	17
2017	CIPTC-08	54	38	4	4	0	0	92	4	26
2017	CIPTC-09	40	40	5	10	5	0	80	15	40
2017	CIPTC-10	54	35	4	7	0	0	89	7	45
2014	CIPTC	55	32	5	5	3	0	87	8	102
2014	CIPTC-07	37	50	3	3	7	0	87	10	30
2014	CIPTC-09	93	7	0	0	0	0	100	0	14
2014	CIPTC-10	56	29	5	10	0	0	85	10	41
2011	CIPTC	46	38	7	7	3	0	84	9	74
2011	CIPTC-07	27	41	14	14	5	0	68	18	22
2011	CIPTC-09	70	30	0	0	0	0	100	0	20
2011	CIPTC-10	45	40	5	10	0	0	85	10	20

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	28	42	12	15	3	0	1	70	18	159
2019	CIPTC-07	31	36	6	22	3	0	3	69	26	36
2019	CIPTC-09	24	48	15	9	4	0	0	72	13	46
2019	CIPTC-10	28	38	17	17	0	0	0	66	17	47
2018	CIPTC	28	47	9	14	1	1	0	76	15	116
2018	CIPTC-07	26	53	5	16	0	0	0	79	16	19
2018	CIPTC-09	30	47	13	10	0	0	0	77	10	30
2018	CIPTC-10	30	41	11	15	2	0	0	72	17	46
2017	CIPTC	29	46	9	14	2	0	0	75	16	137
2017	CIPTC-07	29	53	12	6	0	0	0	82	6	17
2017	CIPTC-08	27	54	8	8	4	0	0	81	12	26
2017	CIPTC-09	25	33	10	28	5	0	0	58	33	40
2017	CIPTC-10	33	49	7	11	0	0	0	82	11	45
2014	CIPTC	34	49	9	5	2	0	1	84	7	102
2014	CIPTC-07	30	57	7	0	7	0	0	87	7	30
2014	CIPTC-09	36	43	21	0	0	0	0	79	0	14
2014	CIPTC-10	37	46	7	7	0	0	2	85	8	41
2011	CIPTC	48	36	4	8	4	0	0	84	12	75
2011	CIPTC-07	50	36	0	14	0	0	0	86	14	22
2011	CIPTC-09	52	43	0	5	0	0	0	95	5	21
2011	CIPTC-10	30	35	15	10	10	0	0	65	20	20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	45	37	9	6	3	0	82	9	158
2019	CIPTC-07	42	39	0	14	6	0	81	19	36
2019	CIPTC-09	39	41	13	4	2	0	80	7	46
2019	CIPTC-10	46	35	13	4	2	0	80	7	46
2017	CIPTC	52	37	4	4	2	1	90	6	136
2017	CIPTC-07	63	25	13	0	0	0	88	0	16
2017	CIPTC-08	46	42	8	0	4	0	88	4	26
2017	CIPTC-09	45	35	3	10	5	3	82	15	40
2017	CIPTC-10	62	33	2	2	0	0	96	2	45
2014	CIPTC	62	33	4	0	1	0	95	1	102
2014	CIPTC-07	57	40	3	0	0	0	97	0	30
2014	CIPTC-09	64	36	0	0	0	0	100	0	14
2014	CIPTC-10	71	24	5	0	0	0	95	0	41

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	46	35	9	7	3	0	81	10	160
2019	CIPTC-07	39	42	6	8	6	0	81	14	36
2019	CIPTC-09	43	30	15	9	2	0	74	11	46
2019	CIPTC-10	40	44	6	8	2	0	83	10	48
2018	CIPTC	50	37	4	7	2	0	87	9	115
2018	CIPTC-07	44	33	11	11	0	0	78	11	18
2018	CIPTC-09	47	37	3	10	3	0	83	13	30
2018	CIPTC-10	52	37	2	7	2	0	89	9	46
2017	CIPTC	52	30	7	8	3	0	82	11	136
2017	CIPTC-07	56	31	0	13	0	0	88	13	16
2017	CIPTC-08	50	42	4	4	0	0	92	4	26
2017	CIPTC-09	45	25	10	10	10	0	70	20	40
2017	CIPTC-10	60	24	9	7	0	0	85	7	45
2014	CIPTC	56	28	10	6	0	1	84	6	101
2014	CIPTC-07	57	17	13	13	0	0	73	13	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	63	32	2	2	0	0	95	2	41
2011	CIPTC	63	25	7	5	0	0	88	5	75
2011	CIPTC-07	68	23	5	5	0	0	91	5	22
2011	CIPTC-09	67	29	0	5	0	0	95	5	21
2011	CIPTC-10	50	25	15	10	0	0	75	10	20

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	27	47	14	7	6	74	13	160
2019	CIPTC-07	17	53	11	11	8	69	19	36
2019	CIPTC-09	37	35	17	7	4	72	11	46
2019	CIPTC-10	21	60	10	2	6	81	8	48
2018	CIPTC	35	42	9	11	2	78	13	116
2018	CIPTC-07	42	37	11	11	0	79	11	19
2018	CIPTC-09	40	33	10	17	0	73	17	30
2018	CIPTC-10	33	46	9	11	2	78	13	46
2017	CIPTC	31	47	11	7	4	79	10	137
2017	CIPTC-07	35	41	6	18	0	76	18	17
2017	CIPTC-08	19	54	15	8	4	73	12	26
2017	CIPTC-09	28	50	8	8	8	78	15	40
2017	CIPTC-10	42	40	13	2	2	82	4	45
2014	CIPTC	37	43	11	6	3	80	9	102
2014	CIPTC-07	37	43	10	7	3	80	10	30
2014	CIPTC-09	57	29	7	0	7	86	7	14
2014	CIPTC-10	32	46	12	7	2	78	10	41
2011	CIPTC	41	32	8	19	0	73	19	75
2011	CIPTC-07	45	23	18	14	0	68	14	22
2011	CIPTC-09	57	24	0	19	0	81	19	21
2011	CIPTC-10	25	45	0	30	0	70	30	20

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	29	41	11	15	4	0	70	19	160
2019	CIPTC-07	25	42	17	17	0	0	67	17	36
2019	CIPTC-09	35	28	13	22	2	0	63	24	46
2019	CIPTC-10	21	52	2	17	8	0	73	25	48
2018	CIPTC	34	34	15	11	7	0	67	18	116
2018	CIPTC-07	32	26	21	21	0	0	58	21	19
2018	CIPTC-09	33	40	17	7	3	0	73	10	30
2018	CIPTC-10	37	35	11	7	11	0	72	17	46
2017	CIPTC	37	42	9	7	4	0	80	11	137
2017	CIPTC-07	29	41	18	6	6	0	71	12	17
2017	CIPTC-08	31	58	0	8	4	0	88	12	26
2017	CIPTC-09	38	38	13	8	5	0	75	13	40
2017	CIPTC-10	42	38	9	9	2	0	80	11	45
2014	CIPTC	33	49	9	9	0	0	82	9	100
2014	CIPTC-07	30	50	17	3	0	0	80	3	30
2014	CIPTC-09	57	36	7	0	0	0	93	0	14
2014	CIPTC-10	25	55	5	15	0	0	80	15	40
2011	CIPTC	44	33	11	9	1	1	78	11	75
2011	CIPTC-07	32	50	14	0	5	0	82	5	22
2011	CIPTC-09	57	29	0	10	0	5	90	10	21
2011	CIPTC-10	35	25	20	20	0	0	60	20	20

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	26	47	11	13	4	73	16	160
2019	CIPTC-07	33	50	8	6	3	83	8	36
2019	CIPTC-09	17	48	15	20	0	65	20	46
2019	CIPTC-10	15	56	8	13	8	71	21	48
2018	CIPTC	32	46	11	10	1	78	11	114
2018	CIPTC-07	47	37	16	0	0	84	0	19
2018	CIPTC-09	37	43	7	13	0	80	13	30
2018	CIPTC-10	23	48	18	9	2	70	11	44
2017	CIPTC	30	43	12	11	4	73	15	137
2017	CIPTC-07	24	47	24	6	0	71	6	17
2017	CIPTC-08	31	50	12	4	4	81	8	26
2017	CIPTC-09	30	40	5	18	8	70	25	40
2017	CIPTC-10	31	36	15	13	4	67	18	45

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	37	46	10	6	0	1	84	6	160
2019	CIPTC-07	39	50	6	6	0	0	89	6	36
2019	CIPTC-09	37	43	11	9	0	0	80	9	46
2019	CIPTC-10	27	56	8	8	0	0	83	8	48
2018	CIPTC	48	45	3	3	0	0	93	3	117
2018	CIPTC-07	55	35	5	5	0	0	90	5	20
2018	CIPTC-09	50	47	3	0	0	0	97	0	30
2018	CIPTC-10	46	46	2	7	0	0	91	7	46
2017	CIPTC	40	43	7	7	3	0	83	10	137
2017	CIPTC-07	35	47	18	0	0	0	82	0	17
2017	CIPTC-08	42	42	8	8	0	0	85	8	26
2017	CIPTC-09	35	43	5	13	5	0	78	18	40
2017	CIPTC-10	45	42	2	7	4	0	87	11	45
2014	CIPTC	48	44	5	2	1	0	92	3	102
2014	CIPTC-07	47	40	10	0	3	0	87	3	30
2014	CIPTC-09	79	21	0	0	0	0	100	0	14
2014	CIPTC-10	46	46	2	5	0	0	93	5	41
2011	CIPTC	43	49	5	1	1	0	92	3	75
2011	CIPTC-07	36	55	9	0	0	0	91	0	22
2011	CIPTC-09	57	43	0	0	0	0	100	0	21
2011	CIPTC-10	35	50	5	5	5	0	85	10	20

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	28	39	17	10	6	67	16	159
2019	CIPTC-07	25	44	14	11	6	69	17	36
2019	CIPTC-09	38	22	20	11	9	60	20	45
2019	CIPTC-10	15	58	15	6	6	73	13	48
2018	CIPTC	30	41	9	14	6	72	20	116
2018	CIPTC-07	30	40	5	25	0	70	25	20
2018	CIPTC-09	30	40	10	13	7	70	20	30
2018	CIPTC-10	28	43	11	9	9	72	17	46
2017	CIPTC	34	42	13	5	6	76	11	137
2017	CIPTC-07	41	41	6	0	12	82	12	17
2017	CIPTC-08	27	42	15	12	4	69	15	26
2017	CIPTC-09	30	45	13	5	8	75	13	40
2017	CIPTC-10	40	38	13	4	4	78	9	45

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	46	39	11	3	1	85	4	158
2019	CIPTC-07	47	33	8	8	3	81	11	36
2019	CIPTC-09	57	37	7	0	0	93	0	46
2019	CIPTC-10	34	51	15	0	0	85	0	47
2018	CIPTC	48	37	9	7	0	84	7	115
2018	CIPTC-07	47	37	16	0	0	84	0	19
2018	CIPTC-09	53	37	7	3	0	90	3	30
2018	CIPTC-10	48	35	9	9	0	83	9	46
2017	CIPTC	45	41	11	3	1	85	4	137
2017	CIPTC-07	41	47	12	0	0	88	0	17
2017	CIPTC-08	35	46	15	4	0	81	4	26
2017	CIPTC-09	50	38	8	3	3	88	5	40
2017	CIPTC-10	49	35	11	4	0	85	4	45
2014	CIPTC	60	32	6	2	0	92	2	101
2014	CIPTC-07	53	30	17	0	0	83	0	30
2014	CIPTC-09	71	29	0	0	0	100	0	14
2014	CIPTC-10	63	29	2	5	0	93	5	41
2011	CIPTC	56	37	4	3	0	93	3	75
2011	CIPTC-07	41	50	9	0	0	91	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	55	35	5	5	0	90	5	20

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	24	41	14	16	6	0	64	22	160
2019	CIPTC-07	17	44	19	8	11	0	61	19	36
2019	CIPTC-09	35	28	11	26	0	0	63	26	46
2019	CIPTC-10	13	56	10	13	8	0	69	21	48
2018	CIPTC	29	47	11	10	2	0	77	12	116
2018	CIPTC-07	25	40	25	10	0	0	65	10	20
2018	CIPTC-09	40	40	7	10	3	0	80	13	30
2018	CIPTC-10	29	51	11	7	2	0	80	9	45
2017	CIPTC	31	34	20	10	4	0	66	14	137
2017	CIPTC-07	18	47	18	18	0	0	65	18	17
2017	CIPTC-08	19	38	23	19	0	0	58	19	26
2017	CIPTC-09	38	25	20	8	10	0	63	18	40
2017	CIPTC-10	38	38	18	4	2	0	76	7	45
2014	CIPTC	25	48	15	6	5	1	74	11	102
2014	CIPTC-07	13	53	20	7	7	0	67	13	30
2014	CIPTC-09	50	21	21	0	7	0	71	7	14
2014	CIPTC-10	24	59	10	2	5	0	83	7	41
2011	CIPTC	33	47	9	8	1	1	81	9	75
2011	CIPTC-07	18	64	5	14	0	0	82	14	22
2011	CIPTC-09	57	33	5	0	0	5	95	0	21
2011	CIPTC-10	25	55	15	5	0	0	80	5	20

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	29	41	15	12	3	0	70	15	158
2019	CIPTC-07	28	28	25	11	8	0	56	19	36
2019	CIPTC-09	44	29	11	16	0	0	73	16	45
2019	CIPTC-10	13	60	13	10	4	0	73	15	48
2018	CIPTC	40	29	15	12	4	0	69	16	117
2018	CIPTC-07	30	20	25	20	5	0	50	25	20
2018	CIPTC-09	47	23	13	13	3	0	70	17	30
2018	CIPTC-10	39	35	11	9	7	0	74	15	46
2017	CIPTC	40	32	17	6	4	1	73	10	137
2017	CIPTC-07	35	29	18	12	6	0	65	18	17
2017	CIPTC-08	35	35	23	4	4	0	69	8	26
2017	CIPTC-09	43	30	15	5	8	0	73	13	40
2017	CIPTC-10	42	33	15	7	2	0	76	9	45
2014	CIPTC	35	43	12	7	2	1	79	9	102
2014	CIPTC-07	30	40	17	10	3	0	70	13	30
2014	CIPTC-09	57	29	7	7	0	0	86	7	14
2014	CIPTC-10	34	49	10	5	2	0	83	7	41

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	28	43	19	7	3	0	0	71	10	159
2019	CIPTC-07	37	37	20	6	0	0	0	74	6	35
2019	CIPTC-09	28	41	13	13	4	0	0	70	17	46
2019	CIPTC-10	17	52	21	6	4	0	0	69	10	48
2018	CIPTC	27	39	14	15	3	0	1	67	19	117
2018	CIPTC-07	25	35	30	5	5	0	0	60	10	20
2018	CIPTC-09	30	40	10	20	0	0	0	70	20	30
2018	CIPTC-10	22	41	11	20	4	0	2	64	24	46
2017	CIPTC	37	43	11	7	2	0	0	80	9	137
2017	CIPTC-07	29	47	12	12	0	0	0	76	12	17
2017	CIPTC-08	31	50	8	12	0	0	0	81	12	26
2017	CIPTC-09	35	38	13	10	5	0	0	73	15	40
2017	CIPTC-10	45	42	9	2	2	0	0	87	4	45
2014	CIPTC	43	38	14	2	2	0	1	82	4	102
2014	CIPTC-07	47	27	27	0	0	0	0	73	0	30
2014	CIPTC-09	50	36	7	0	7	0	0	86	7	14
2014	CIPTC-10	37	49	10	2	2	0	0	85	5	41
2011	CIPTC	48	41	5	3	0	1	1	92	3	75
2011	CIPTC-07	41	45	5	5	0	5	0	90	5	22
2011	CIPTC-09	52	43	5	0	0	0	0	95	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	31	44	13	10	1	0	75	12	156
2019	CIPTC-07	20	46	14	17	3	0	66	20	35
2019	CIPTC-09	45	32	14	9	0	0	77	9	44
2019	CIPTC-10	23	55	13	9	0	0	79	9	47
2018	CIPTC	39	43	10	7	1	0	82	8	116
2018	CIPTC-07	40	35	15	10	0	0	75	10	20
2018	CIPTC-09	37	53	3	7	0	0	90	7	30
2018	CIPTC-10	40	40	13	7	0	0	80	7	45
2017	CIPTC	38	45	8	7	3	0	82	10	136
2017	CIPTC-07	41	35	0	24	0	0	76	24	17
2017	CIPTC-08	24	52	16	4	4	0	76	8	25
2017	CIPTC-09	38	43	8	10	3	0	80	13	40
2017	CIPTC-10	45	42	9	0	4	0	87	4	45
2014	CIPTC	43	41	8	4	3	1	85	7	102
2014	CIPTC-07	37	43	10	0	7	3	83	7	30
2014	CIPTC-09	64	29	7	0	0	0	93	0	14
2014	CIPTC-10	41	44	5	7	2	0	85	10	41
2011	CIPTC	48	31	17	4	0	0	79	4	75
2011	CIPTC-07	55	18	23	5	0	0	73	5	22
2011	CIPTC-09	67	19	10	5	0	0	86	5	21
2011	CIPTC-10	30	50	15	5	0	0	80	5	20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	35	34	20	8	3	0	0	69	11	158
2019	CIPTC-07	39	33	17	8	3	0	0	72	11	36
2019	CIPTC-09	31	36	18	13	2	0	0	67	16	45
2019	CIPTC-10	30	34	28	6	2	0	0	64	9	47
2018	CIPTC	38	31	20	9	1	0	1	70	10	117
2018	CIPTC-07	45	30	15	5	0	0	5	79	5	20
2018	CIPTC-09	33	37	20	10	0	0	0	70	10	30
2018	CIPTC-10	39	22	24	13	2	0	0	61	15	46
2017	CIPTC	31	39	19	9	1	1	1	71	10	137
2017	CIPTC-07	29	18	47	0	0	0	6	50	0	17
2017	CIPTC-08	23	54	12	12	0	0	0	77	12	26
2017	CIPTC-09	28	40	15	13	3	3	0	69	15	40
2017	CIPTC-10	35	36	20	9	0	0	0	71	9	45
2014	CIPTC	37	42	14	4	3	0	0	80	7	102
2014	CIPTC-07	57	30	13	0	0	0	0	87	0	30
2014	CIPTC-09	14	79	0	0	7	0	0	93	7	14
2014	CIPTC-10	41	41	17	0	0	0	0	83	0	41
2011	CIPTC	45	32	19	3	1	0	0	77	4	75
2011	CIPTC-07	59	23	18	0	0	0	0	82	0	22
2011	CIPTC-09	24	57	19	0	0	0	0	81	0	21
2011	CIPTC-10	50	20	15	10	5	0	0	70	15	20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	12	29	36	16	7	0	1	23	41	160
2019	CIPTC-07	8	19	39	22	8	0	3	31	29	36
2019	CIPTC-09	9	43	26	17	4	0	0	22	52	46
2019	CIPTC-10	19	29	42	6	4	0	0	10	48	48
2018	CIPTC	11	27	38	18	3	2	1	22	39	117
2018	CIPTC-07	10	10	45	25	5	5	0	32	21	20
2018	CIPTC-09	10	33	37	20	0	0	0	20	43	30
2018	CIPTC-10	13	33	28	17	7	0	2	24	47	46
2017	CIPTC	14	29	38	10	7	0	2	17	44	135
2017	CIPTC-07	12	29	35	6	12	0	6	19	44	17
2017	CIPTC-08	4	31	58	0	4	0	4	4	36	26
2017	CIPTC-09	18	25	33	15	8	0	3	23	44	40
2017	CIPTC-10	21	33	30	9	7	0	0	16	53	43
2014	CIPTC	6	31	34	18	8	0	3	26	38	102
2014	CIPTC-07	0	33	30	17	17	0	3	34	34	30
2014	CIPTC-09	14	14	43	29	0	0	0	29	29	14
2014	CIPTC-10	7	27	39	17	5	0	5	23	36	41
2011	CIPTC	9	15	33	28	11	1	3	40	25	75
2011	CIPTC-07	9	23	18	23	18	5	5	45	35	22
2011	CIPTC-09	10	5	43	29	14	0	0	43	14	21
2011	CIPTC-10	15	10	45	25	5	0	0	30	25	20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	13	24	36	16	10	0	1	27	37	160
2019	CIPTC-07	11	19	36	22	8	0	3	31	31	36
2019	CIPTC-09	15	24	33	20	9	0	0	28	39	46
2019	CIPTC-10	19	29	35	13	4	0	0	17	48	48
2018	CIPTC	15	34	22	20	9	1	0	30	49	116
2018	CIPTC-07	10	45	25	5	15	0	0	20	55	20
2018	CIPTC-09	10	47	20	20	3	0	0	23	57	30
2018	CIPTC-10	20	22	20	24	13	0	0	38	42	45
2017	CIPTC	19	27	31	10	11	1	1	21	47	135
2017	CIPTC-07	12	41	18	6	6	12	6	14	64	17
2017	CIPTC-08	12	35	42	0	8	0	4	8	48	26
2017	CIPTC-09	20	18	38	13	13	0	0	25	38	40
2017	CIPTC-10	26	25	25	14	9	0	0	23	51	43
2014	CIPTC	8	22	33	19	13	1	5	34	31	101
2014	CIPTC-07	7	23	33	13	13	3	7	30	33	30
2014	CIPTC-09	8	8	46	15	15	0	8	33	17	13
2014	CIPTC-10	10	17	29	27	12	0	5	41	28	41
2011	CIPTC	1	11	33	28	20	0	7	51	13	75
2011	CIPTC-07	0	27	36	18	14	0	5	33	29	22
2011	CIPTC-09	0	10	24	33	33	0	0	67	10	21
2011	CIPTC-10	5	0	35	35	20	0	5	58	5	20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	21	28	28	14	8	1	3	22	50	160
2019	CIPTC-07	17	33	33	6	3	3	6	9	55	36
2019	CIPTC-09	26	24	24	13	9	0	4	23	52	46
2019	CIPTC-10	27	27	27	15	4	0	0	19	54	48
2018	CIPTC	12	29	34	19	3	2	2	22	42	115
2018	CIPTC-07	26	21	37	5	5	5	0	11	50	19
2018	CIPTC-09	10	30	37	20	0	0	3	21	41	30
2018	CIPTC-10	7	30	39	15	4	2	2	20	39	46
2017	CIPTC	11	26	33	21	7	1	1	28	38	135
2017	CIPTC-07	6	29	29	18	6	0	12	27	40	17
2017	CIPTC-08	12	42	27	12	8	0	0	19	54	26
2017	CIPTC-09	13	20	30	28	8	3	0	36	33	40
2017	CIPTC-10	14	23	37	19	7	0	0	25	37	43
2014	CIPTC	7	24	39	18	6	2	4	26	33	100
2014	CIPTC-07	3	23	33	27	10	0	3	38	28	30
2014	CIPTC-09	0	25	33	33	0	8	0	36	27	12
2014	CIPTC-10	12	24	39	12	5	0	7	18	39	41
2011	CIPTC	7	17	44	11	16	1	4	28	25	75
2011	CIPTC-07	14	9	55	14	9	0	0	23	23	22
2011	CIPTC-09	0	24	43	5	29	0	0	33	24	21
2011	CIPTC-10	10	15	45	10	15	5	0	26	26	20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	13	19	42	16	9	1	1	26	32	159
2019	CIPTC-07	14	14	50	11	8	0	3	20	29	36
2019	CIPTC-09	15	13	46	11	15	0	0	26	28	46
2019	CIPTC-10	13	27	42	15	2	2	0	17	40	48
2018	CIPTC	7	22	38	23	9	1	0	32	29	115
2018	CIPTC-07	5	25	30	25	15	0	0	40	30	20
2018	CIPTC-09	10	20	37	30	3	0	0	33	30	30
2018	CIPTC-10	9	27	34	16	14	0	0	29	36	44
2017	CIPTC	7	16	44	23	8	0	2	32	23	134
2017	CIPTC-07	12	12	35	29	0	0	12	33	27	17
2017	CIPTC-08	4	20	52	16	4	0	4	21	25	25
2017	CIPTC-09	13	8	43	28	10	0	0	38	20	40
2017	CIPTC-10	2	26	42	21	9	0	0	30	28	43
2014	CIPTC	4	16	37	28	12	0	2	41	21	99
2014	CIPTC-07	0	14	32	32	14	0	7	50	15	28
2014	CIPTC-09	0	15	38	46	0	0	0	46	15	13
2014	CIPTC-10	5	15	44	22	15	0	0	37	20	41
2011	CIPTC	3	4	38	30	23	0	1	54	7	73
2011	CIPTC-07	5	0	43	29	24	0	0	52	5	21
2011	CIPTC-09	5	0	43	14	38	0	0	52	5	21
2011	CIPTC-10	0	15	30	45	10	0	0	55	15	20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	14	23	29	18	13	1	3	32	38	160
2019	CIPTC-07	6	33	28	8	17	3	6	27	42	36
2019	CIPTC-09	13	22	26	28	9	0	2	38	36	46
2019	CIPTC-10	25	25	29	19	2	0	0	21	50	48
2018	CIPTC	10	27	32	21	7	1	3	28	38	117
2018	CIPTC-07	5	30	30	25	5	0	5	32	37	20
2018	CIPTC-09	17	23	40	13	7	0	0	20	40	30
2018	CIPTC-10	13	30	19	24	9	0	4	34	46	46
2017	CIPTC	12	19	32	19	12	1	6	33	33	137
2017	CIPTC-07	12	41	12	18	6	0	12	27	60	17
2017	CIPTC-08	8	23	42	19	4	0	4	24	32	26
2017	CIPTC-09	18	15	33	18	13	3	3	32	34	40
2017	CIPTC-10	11	15	31	22	11	0	9	36	29	45
2014	CIPTC	8	21	41	17	12	0	2	29	29	101
2014	CIPTC-07	3	17	47	13	17	0	3	31	21	30
2014	CIPTC-09	8	15	46	23	0	0	8	25	25	13
2014	CIPTC-10	12	24	27	22	15	0	0	37	37	41
2011	CIPTC	4	24	20	35	13	0	4	50	29	75
2011	CIPTC-07	5	23	27	41	5	0	0	45	27	22
2011	CIPTC-09	0	43	19	19	19	0	0	38	43	21
2011	CIPTC-10	10	10	10	55	15	0	0	70	20	20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	18	27	26	17	10	1	2	27	46	157
2019	CIPTC-07	31	25	14	14	14	0	3	29	57	36
2019	CIPTC-09	15	24	22	33	2	2	2	36	41	46
2019	CIPTC-10	20	26	43	4	4	0	2	9	47	46
2018	CIPTC	15	27	27	16	9	3	1	27	45	117
2018	CIPTC-07	10	35	30	5	10	10	0	17	50	20
2018	CIPTC-09	20	20	30	23	3	3	0	28	41	30
2018	CIPTC-10	15	26	24	19	13	0	2	33	42	46
2017	CIPTC	10	21	32	19	11	2	5	32	33	136
2017	CIPTC-07	6	24	29	12	6	12	12	23	38	17
2017	CIPTC-08	8	19	46	4	12	0	12	17	30	26
2017	CIPTC-09	15	25	23	23	13	3	0	36	41	40
2017	CIPTC-10	9	18	34	25	9	0	5	36	29	44
2014	CIPTC	6	15	32	30	11	0	7	44	22	101
2014	CIPTC-07	13	17	27	30	3	0	10	37	33	30
2014	CIPTC-09	8	0	31	31	23	0	8	58	8	13
2014	CIPTC-10	2	12	27	37	15	0	7	55	16	41
2011	CIPTC	3	20	25	25	20	1	6	49	24	75
2011	CIPTC-07	5	32	27	23	14	0	0	36	36	22
2011	CIPTC-09	0	14	29	24	33	0	0	57	14	21
2011	CIPTC-10	5	10	20	40	20	0	5	63	16	20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	11	26	39	15	7	1	2	22	38	160
2019	CIPTC-07	14	28	42	8	3	0	6	12	44	36
2019	CIPTC-09	11	20	39	17	11	0	2	29	31	46
2019	CIPTC-10	13	27	40	13	6	2	0	19	40	48
2018	CIPTC	9	22	40	20	6	2	2	27	32	117
2018	CIPTC-07	10	25	50	15	0	0	0	15	35	20
2018	CIPTC-09	7	23	40	23	7	0	0	30	30	30
2018	CIPTC-10	11	15	39	20	9	2	4	30	28	46
2017	CIPTC	10	17	39	18	13	1	2	31	28	135
2017	CIPTC-07	6	18	35	24	12	0	6	38	25	17
2017	CIPTC-08	15	27	38	8	4	4	4	13	46	26
2017	CIPTC-09	15	10	38	20	18	0	0	38	25	40
2017	CIPTC-10	7	19	47	16	9	0	2	26	26	43
2014	CIPTC	4	22	40	18	10	2	5	30	28	101
2014	CIPTC-07	3	23	30	27	7	3	7	37	30	30
2014	CIPTC-09	8	0	46	31	15	0	0	46	8	13
2014	CIPTC-10	5	24	44	10	10	0	7	21	32	41

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	7	13	35	29	14	2	44	21	159
2019	CIPTC-07	6	11	36	39	3	6	44	18	36
2019	CIPTC-09	4	11	29	33	22	0	56	16	45
2019	CIPTC-10	13	17	38	25	6	2	32	30	48

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	64	19	8	7	3	0	0	82	10	159
2019	CIPTC-07	58	19	8	6	8	0	0	78	14	36
2019	CIPTC-09	61	20	9	11	0	0	0	80	11	46
2019	CIPTC-10	69	19	4	6	2	0	0	88	8	48
2017	CIPTC	66	22	2	7	1	0	1	89	9	137
2017	CIPTC-07	82	18	0	0	0	0	0	100	0	17
2017	CIPTC-08	65	23	0	12	0	0	0	88	12	26
2017	CIPTC-09	60	33	0	5	3	0	0	93	8	40
2017	CIPTC-10	67	13	7	9	2	0	2	82	11	45
2014	CIPTC	69	17	1	5	7	1	0	87	12	102
2014	CIPTC-07	73	13	0	7	7	0	0	87	13	30
2014	CIPTC-09	86	7	0	0	0	7	0	100	0	14
2014	CIPTC-10	68	17	0	5	10	0	0	85	15	41
2011	CIPTC	75	15	3	7	0	0	1	91	7	75
2011	CIPTC-07	82	14	5	0	0	0	0	95	0	22
2011	CIPTC-09	76	14	0	10	0	0	0	90	10	21
2011	CIPTC-10	65	20	5	5	0	0	5	89	5	20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	28	24	18	8	7	9	6	61	18	159
2019	CIPTC-07	14	28	33	0	6	17	3	52	7	36
2019	CIPTC-09	35	28	11	15	2	0	9	69	19	46
2019	CIPTC-10	31	17	19	8	13	6	6	55	24	48
2018	CIPTC	26	32	10	9	5	9	9	70	18	117
2018	CIPTC-07	15	35	20	5	0	15	10	67	7	20
2018	CIPTC-09	23	33	13	7	7	7	10	68	16	30
2018	CIPTC-10	28	30	9	13	4	7	9	69	21	46
2017	CIPTC	37	31	12	5	6	6	4	75	12	137
2017	CIPTC-07	59	24	12	0	6	0	0	82	6	17
2017	CIPTC-08	38	35	8	4	4	8	4	83	9	26
2017	CIPTC-09	28	38	13	3	10	5	5	72	14	40
2017	CIPTC-10	36	29	11	7	4	9	4	74	13	45
2014	CIPTC	41	28	11	10	2	5	3	75	13	102
2014	CIPTC-07	37	27	13	13	0	3	7	70	15	30
2014	CIPTC-09	57	14	7	7	0	14	0	83	8	14
2014	CIPTC-10	46	29	12	7	2	0	2	78	10	41

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	43	31	9	11	5	1	0	75	16	159
2019	CIPTC-07	26	57	6	9	3	0	0	83	11	35
2019	CIPTC-09	54	26	7	11	2	0	0	80	13	46
2019	CIPTC-10	38	33	6	13	10	0	0	71	23	48
2018	CIPTC	50	23	8	12	5	2	0	75	17	117
2018	CIPTC-07	50	30	5	5	5	5	0	84	11	20
2018	CIPTC-09	50	17	13	10	7	3	0	69	17	30
2018	CIPTC-10	50	26	9	11	4	0	0	76	15	46
2017	CIPTC	49	29	8	8	4	1	0	79	13	137
2017	CIPTC-07	71	12	12	6	0	0	0	82	6	17
2017	CIPTC-08	31	38	4	19	4	4	0	72	24	26
2017	CIPTC-09	45	28	8	10	10	0	0	73	20	40
2017	CIPTC-10	54	33	9	2	2	0	0	87	4	45
2014	CIPTC	53	27	9	2	6	2	1	83	8	102
2014	CIPTC-07	53	30	7	3	3	3	0	86	7	30
2014	CIPTC-09	57	21	7	0	14	0	0	79	14	14
2014	CIPTC-10	59	22	12	0	5	0	2	83	5	41

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	52	36	4	5	3	0	88	8	159
2019	CIPTC-07	44	50	0	3	3	0	94	6	36
2019	CIPTC-09	54	30	4	9	2	0	85	11	46
2019	CIPTC-10	51	38	4	2	4	0	89	6	47
2018	CIPTC	53	34	9	3	1	1	88	3	117
2018	CIPTC-07	50	50	0	0	0	0	100	0	20
2018	CIPTC-09	53	27	13	7	0	0	80	7	30
2018	CIPTC-10	59	28	9	2	2	0	87	4	46
2017	CIPTC	54	34	6	4	2	0	88	6	137
2017	CIPTC-07	76	24	0	0	0	0	100	0	17
2017	CIPTC-08	38	54	4	4	0	0	92	4	26
2017	CIPTC-09	55	23	5	10	8	0	78	18	40
2017	CIPTC-10	56	33	11	0	0	0	89	0	45
2014	CIPTC	57	35	3	2	3	0	92	5	102
2014	CIPTC-07	63	30	7	0	0	0	93	0	30
2014	CIPTC-09	71	21	7	0	0	0	93	0	14
2014	CIPTC-10	51	41	0	2	5	0	93	7	41

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	40	41	11	4	4	1	82	8	160
2019	CIPTC-07	28	44	19	6	3	0	72	8	36
2019	CIPTC-09	50	39	4	2	4	0	89	7	46
2019	CIPTC-10	35	52	6	2	4	0	88	6	48
2018	CIPTC	49	35	12	4	0	0	84	4	117
2018	CIPTC-07	30	45	25	0	0	0	75	0	20
2018	CIPTC-09	57	27	10	7	0	0	83	7	30
2018	CIPTC-10	54	32	9	4	0	0	87	4	46

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	45	34	13	2	3	3	82	5	160
2019	CIPTC-07	31	31	19	3	6	11	69	9	36
2019	CIPTC-09	50	46	4	0	0	0	96	0	46
2019	CIPTC-10	54	29	8	2	4	2	85	6	48

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	41	37	9	11	2	0	1	78	13	160
2019	CIPTC-07	31	39	14	11	3	0	3	71	14	36
2019	CIPTC-09	46	39	9	7	0	0	0	85	7	46
2019	CIPTC-10	42	35	6	13	4	0	0	77	17	48
2018	CIPTC	40	38	9	9	3	1	0	79	12	117
2018	CIPTC-07	40	40	15	0	5	0	0	80	5	20
2018	CIPTC-09	53	30	7	7	3	0	0	83	10	30
2018	CIPTC-10	39	41	7	11	2	0	0	80	13	46
2017	CIPTC	47	36	4	7	5	0	1	84	12	137
2017	CIPTC-07	35	41	6	12	6	0	0	76	18	17
2017	CIPTC-08	46	46	4	0	4	0	0	92	4	26
2017	CIPTC-09	45	30	5	10	10	0	0	75	20	40
2017	CIPTC-10	51	38	0	7	2	0	2	91	9	45
2014	CIPTC	45	38	9	4	4	0	0	83	8	102
2014	CIPTC-07	43	43	10	3	0	0	0	87	3	30
2014	CIPTC-09	64	29	7	0	0	0	0	93	0	14
2014	CIPTC-10	44	34	10	5	7	0	0	78	12	41
2011	CIPTC	49	36	8	5	1	0	0	85	7	75
2011	CIPTC-07	55	27	9	9	0	0	0	82	9	22
2011	CIPTC-09	57	43	0	0	0	0	0	100	0	21
2011	CIPTC-10	30	45	15	5	5	0	0	75	10	20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	46	34	8	6	4	2	1	82	10	159
2019	CIPTC-07	44	31	8	3	6	6	3	82	9	36
2019	CIPTC-09	48	41	4	4	2	0	0	89	7	46
2019	CIPTC-10	44	38	4	8	6	0	0	81	15	48
2018	CIPTC	44	36	10	5	4	0	0	80	9	117
2018	CIPTC-07	45	40	10	5	0	0	0	85	5	20
2018	CIPTC-09	57	30	7	3	3	0	0	87	7	30
2018	CIPTC-10	37	39	15	4	4	0	0	76	9	46
2017	CIPTC	53	32	7	4	4	0	1	85	8	137
2017	CIPTC-07	53	35	6	6	0	0	0	88	6	17
2017	CIPTC-08	38	46	8	4	4	0	0	85	8	26
2017	CIPTC-09	53	30	3	8	8	0	0	83	15	40
2017	CIPTC-10	60	24	9	2	2	0	2	86	5	45
2014	CIPTC	49	32	9	3	5	2	0	83	8	102
2014	CIPTC-07	40	43	13	0	0	3	0	86	0	30
2014	CIPTC-09	79	7	7	0	7	0	0	86	7	14
2014	CIPTC-10	44	34	7	7	7	0	0	78	15	41
2011	CIPTC	65	25	5	3	1	0	0	91	4	75
2011	CIPTC-07	64	27	9	0	0	0	0	91	0	22
2011	CIPTC-09	90	5	5	0	0	0	0	95	0	21
2011	CIPTC-10	45	45	5	5	0	0	0	90	5	20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	40	35	11	11	3	1	1	76	13	160
2019	CIPTC-07	33	42	14	6	3	0	3	77	9	36
2019	CIPTC-09	41	37	9	11	2	0	0	78	13	46
2019	CIPTC-10	40	31	10	15	4	0	0	71	19	48
2018	CIPTC	42	35	8	10	3	0	1	78	14	116
2018	CIPTC-07	50	25	10	10	0	0	5	79	11	20
2018	CIPTC-09	50	37	10	3	0	0	0	87	3	30
2018	CIPTC-10	38	42	4	13	2	0	0	80	16	45
2017	CIPTC	48	31	8	7	5	0	1	79	12	137
2017	CIPTC-07	41	41	6	12	0	0	0	82	12	17
2017	CIPTC-08	50	42	0	4	4	0	0	92	8	26
2017	CIPTC-09	40	28	10	13	10	0	0	68	23	40
2017	CIPTC-10	54	29	7	4	4	0	2	84	9	45
2014	CIPTC	44	34	11	5	6	0	0	78	11	102
2014	CIPTC-07	43	37	17	3	0	0	0	80	3	30
2014	CIPTC-09	64	21	7	0	7	0	0	86	7	14
2014	CIPTC-10	32	39	10	10	10	0	0	71	20	41
2011	CIPTC	50	32	8	5	4	0	0	82	9	74
2011	CIPTC-07	57	29	10	5	0	0	0	86	5	21
2011	CIPTC-09	57	38	5	0	0	0	0	95	0	21
2011	CIPTC-10	40	35	10	10	5	0	0	75	15	20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	79	8	6	3	3	1	88	6	160
2019	CIPTC-07	67	11	6	6	6	6	82	12	36
2019	CIPTC-09	80	9	7	2	2	0	89	4	46
2019	CIPTC-10	85	8	2	2	2	0	94	4	48
2017	CIPTC	79	12	7	1	1	0	91	2	137
2017	CIPTC-07	94	6	0	0	0	0	100	0	17
2017	CIPTC-08	73	15	8	4	0	0	88	4	26
2017	CIPTC-09	78	13	10	0	0	0	90	0	40
2017	CIPTC-10	78	13	7	0	2	0	91	2	45
2014	CIPTC	80	12	2	4	2	0	92	6	102
2014	CIPTC-07	77	10	0	10	3	0	87	13	30
2014	CIPTC-09	93	7	0	0	0	0	100	0	14
2014	CIPTC-10	80	15	2	0	2	0	95	2	41
2011	CIPTC	87	8	3	1	0	1	96	1	74
2011	CIPTC-07	86	5	5	5	0	0	91	5	22
2011	CIPTC-09	90	5	5	0	0	0	95	0	21
2011	CIPTC-10	89	5	0	0	0	5	100	0	19

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	61	26	6	3	3	0	0	88	6	160
2019	CIPTC-07	58	28	3	3	8	0	0	86	11	36
2019	CIPTC-09	67	28	4	0	0	0	0	96	0	46
2019	CIPTC-10	56	27	4	8	4	0	0	83	13	48
2017	CIPTC	74	12	3	2	4	2	2	91	6	137
2017	CIPTC-07	71	6	12	6	6	0	0	76	12	17
2017	CIPTC-08	65	19	0	0	4	8	4	96	4	26
2017	CIPTC-09	80	5	3	5	8	0	0	85	13	40
2017	CIPTC-10	80	15	2	0	0	0	2	98	0	45
2014	CIPTC	68	17	5	2	3	4	2	90	5	102
2014	CIPTC-07	63	10	0	3	10	10	3	85	15	30
2014	CIPTC-09	64	21	0	0	0	7	7	100	0	14
2014	CIPTC-10	71	20	10	0	0	0	0	90	0	41
2011	CIPTC	56	24	3	5	7	3	3	85	13	75
2011	CIPTC-07	68	27	0	0	0	5	0	100	0	22
2011	CIPTC-09	48	29	0	5	14	0	5	80	20	21
2011	CIPTC-10	45	30	5	10	5	5	0	79	16	20

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	63	22	8	3	3	1	86	6	160
2019	CIPTC-07	53	31	8	3	6	0	83	8	36
2019	CIPTC-09	70	22	7	2	0	0	91	2	46
2019	CIPTC-10	60	21	10	4	4	0	81	8	48
2018	CIPTC	61	23	6	8	3	0	84	10	117
2018	CIPTC-07	60	20	5	15	0	0	80	15	20
2018	CIPTC-09	67	20	3	10	0	0	87	10	30
2018	CIPTC-10	61	24	9	4	2	0	85	7	46
2017	CIPTC	62	26	6	4	2	1	88	6	137
2017	CIPTC-07	76	12	0	12	0	0	88	12	17
2017	CIPTC-08	54	38	4	4	0	0	92	4	26
2017	CIPTC-09	63	18	13	3	5	0	80	8	40
2017	CIPTC-10	62	31	2	2	2	0	93	4	45

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	49	27	12	9	3	0	76	12	160
2019	CIPTC-07	53	19	11	14	3	0	72	17	36
2019	CIPTC-09	46	39	4	11	0	0	85	11	46
2019	CIPTC-10	44	25	19	6	6	0	69	13	48
2018	CIPTC	44	33	11	9	3	0	77	12	117
2018	CIPTC-07	55	15	15	15	0	0	70	15	20
2018	CIPTC-09	43	43	7	7	0	0	87	7	30
2018	CIPTC-10	39	41	11	4	4	0	80	9	46
2017	CIPTC	57	26	7	7	3	0	83	10	137
2017	CIPTC-07	71	6	0	24	0	0	76	24	17
2017	CIPTC-08	50	38	8	4	0	0	88	4	26
2017	CIPTC-09	55	20	8	10	8	0	75	18	40
2017	CIPTC-10	60	29	7	2	2	0	89	4	45
2014	CIPTC	56	27	10	4	2	1	84	6	102
2014	CIPTC-07	60	30	7	3	0	0	90	3	30
2014	CIPTC-09	64	14	14	0	0	7	85	0	14
2014	CIPTC-10	49	29	12	7	2	0	78	10	41

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	30	20	20	30	0	0	0	50	30	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	36	33	13	7	6	4	0	73	13	159
2019	CIPTC-07	42	36	6	0	6	11	0	88	6	36
2019	CIPTC-09	35	30	15	9	7	4	0	68	16	46
2019	CIPTC-10	26	40	17	13	4	0	0	66	17	47
2018	CIPTC	34	37	14	7	3	5	1	75	10	117
2018	CIPTC-07	50	30	15	0	0	5	0	84	0	20
2018	CIPTC-09	27	37	17	7	3	10	0	70	11	30
2018	CIPTC-10	30	41	11	11	2	4	0	75	14	46
2017	CIPTC	33	34	14	9	4	7	0	71	14	137
2017	CIPTC-07	35	35	6	12	0	12	0	80	13	17
2017	CIPTC-08	31	31	15	8	4	12	0	70	13	26
2017	CIPTC-09	25	40	8	10	10	8	0	70	22	40
2017	CIPTC-10	38	31	22	7	0	2	0	71	7	45
2014	CIPTC	29	43	9	7	3	9	0	79	11	102
2014	CIPTC-07	27	40	7	10	3	13	0	77	15	30
2014	CIPTC-09	57	21	14	0	0	7	0	85	0	14
2014	CIPTC-10	27	41	10	10	5	7	0	74	16	41
2011	CIPTC	31	33	12	4	4	16	0	76	10	75
2011	CIPTC-07	23	41	5	5	0	27	0	88	6	22
2011	CIPTC-09	43	29	14	5	0	10	0	79	5	21
2011	CIPTC-10	25	25	20	5	5	20	0	63	13	20

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	34	29	15	13	8	1	64	21	159
2019	CIPTC-07	42	33	14	6	3	3	77	9	36
2019	CIPTC-09	33	29	16	11	11	0	62	22	45
2019	CIPTC-10	23	33	13	21	10	0	56	31	48
2018	CIPTC	20	40	19	15	6	1	60	21	117
2018	CIPTC-07	25	35	30	10	0	0	60	10	20
2018	CIPTC-09	17	40	23	10	10	0	57	20	30
2018	CIPTC-10	20	43	9	20	7	2	64	27	46
2017	CIPTC	25	31	25	12	5	2	58	17	137
2017	CIPTC-07	18	35	41	6	0	0	53	6	17
2017	CIPTC-08	35	15	38	0	8	4	52	8	26
2017	CIPTC-09	25	33	13	15	10	5	61	26	40
2017	CIPTC-10	18	42	20	18	2	0	60	20	45
2014	CIPTC	28	41	12	9	6	4	72	15	102
2014	CIPTC-07	23	30	17	17	7	7	57	25	30
2014	CIPTC-09	57	36	0	0	0	7	100	0	14
2014	CIPTC-10	22	49	10	10	7	2	73	18	41
2011	CIPTC	36	40	11	9	4	0	76	13	75
2011	CIPTC-07	27	45	18	5	5	0	73	9	22
2011	CIPTC-09	52	33	5	10	0	0	86	10	21
2011	CIPTC-10	25	45	15	10	5	0	70	15	20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	18	34	19	19	5	5	54	26	159
2019	CIPTC-07	22	42	14	11	3	8	70	15	36
2019	CIPTC-09	17	28	24	24	4	2	47	29	46
2019	CIPTC-10	15	31	19	27	8	0	46	35	48
2018	CIPTC	10	33	22	26	7	2	44	33	116
2018	CIPTC-07	15	20	35	20	0	10	39	22	20
2018	CIPTC-09	10	37	13	30	10	0	47	40	30
2018	CIPTC-10	9	35	18	29	9	0	44	38	45
2017	CIPTC	21	31	20	16	8	4	54	25	137
2017	CIPTC-07	18	41	12	24	0	6	63	25	17
2017	CIPTC-08	31	19	35	0	8	8	54	8	26
2017	CIPTC-09	23	25	8	30	13	3	49	44	40
2017	CIPTC-10	13	40	27	11	9	0	54	20	45
2014	CIPTC	19	35	26	12	3	5	57	16	102
2014	CIPTC-07	17	40	23	13	3	3	59	17	30
2014	CIPTC-09	43	29	21	0	0	7	77	0	14
2014	CIPTC-10	15	32	27	17	5	5	49	23	41
2011	CIPTC	27	47	13	11	1	1	74	12	75
2011	CIPTC-07	23	45	18	9	0	5	71	10	22
2011	CIPTC-09	29	52	10	10	0	0	81	10	21
2011	CIPTC-10	20	45	15	15	5	0	65	20	20

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	17	39	14	21	8	1	56	29	160
2019	CIPTC-07	17	53	14	11	6	0	69	17	36
2019	CIPTC-09	13	37	17	26	4	2	51	31	46
2019	CIPTC-10	17	31	13	27	13	0	48	40	48
2018	CIPTC	9	28	28	24	10	0	38	34	117
2018	CIPTC-07	10	15	55	15	5	0	25	20	20
2018	CIPTC-09	13	40	13	23	10	0	53	33	30
2018	CIPTC-10	9	30	24	24	13	0	39	37	46
2017	CIPTC	20	32	18	19	9	1	53	28	137
2017	CIPTC-07	24	29	12	29	6	0	53	35	17
2017	CIPTC-08	27	27	27	12	8	0	54	19	26
2017	CIPTC-09	23	28	15	18	15	3	51	33	40
2017	CIPTC-10	15	38	14	24	7	2	55	32	45
2014	CIPTC	15	39	21	18	6	2	55	24	102
2014	CIPTC-07	10	40	10	20	13	7	54	36	30
2014	CIPTC-09	21	50	14	14	0	0	71	14	14
2014	CIPTC-10	15	34	29	17	5	0	49	22	41
2011	CIPTC	23	43	15	13	7	0	65	20	75
2011	CIPTC-07	23	45	14	5	14	0	68	18	22
2011	CIPTC-09	29	52	5	14	0	0	81	14	21
2011	CIPTC-10	10	35	25	25	5	0	45	30	20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	34	29	24	8	3	2	64	11	160
2019	CIPTC-07	28	33	28	8	3	0	61	11	36
2019	CIPTC-09	46	26	22	2	4	0	72	7	46
2019	CIPTC-10	19	35	27	13	2	4	57	15	48

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	26	47	14	10	3	0	73	13	159
2019	CIPTC-07	28	56	6	6	6	0	83	11	36
2019	CIPTC-09	30	39	17	13	0	0	70	13	46
2019	CIPTC-10	13	50	19	15	4	0	63	19	48
2018	CIPTC	16	55	19	9	2	0	71	10	116
2018	CIPTC-07	16	63	16	5	0	0	79	5	19
2018	CIPTC-09	13	57	20	10	0	0	70	10	30
2018	CIPTC-10	17	52	20	7	4	0	70	11	46
2017	CIPTC	28	39	15	15	2	1	68	17	137
2017	CIPTC-07	35	35	24	6	0	0	71	6	17
2017	CIPTC-08	35	46	12	8	0	0	81	8	26
2017	CIPTC-09	23	40	10	23	5	0	63	28	40
2017	CIPTC-10	25	38	15	18	2	2	64	20	45
2014	CIPTC	33	47	14	4	2	0	80	6	102
2014	CIPTC-07	27	53	13	3	3	0	80	7	30
2014	CIPTC-09	50	43	7	0	0	0	93	0	14
2014	CIPTC-10	32	44	15	7	2	0	76	10	41
2011	CIPTC	43	45	8	3	1	0	88	4	74
2011	CIPTC-07	43	48	10	0	0	0	90	0	21
2011	CIPTC-09	52	38	5	5	0	0	90	5	21
2011	CIPTC-10	35	50	10	0	5	0	85	5	20

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	12	34	16	26	10	2	47	37	159
2019	CIPTC-07	14	42	14	19	8	3	57	29	36
2019	CIPTC-09	17	35	13	22	11	2	53	33	46
2019	CIPTC-10	2	28	19	38	13	0	30	51	47

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	22	34	16	14	7	5	2	60	23	159
2019	CIPTC-07	22	28	17	17	6	8	3	56	25	36
2019	CIPTC-09	24	39	11	15	9	2	0	64	24	46
2019	CIPTC-10	15	42	15	13	6	8	2	63	21	48
2018	CIPTC	30	37	14	10	5	2	2	69	16	115
2018	CIPTC-07	30	40	25	5	0	0	0	70	5	20
2018	CIPTC-09	40	33	7	10	10	0	0	73	20	30
2018	CIPTC-10	27	36	16	11	4	4	2	67	17	45
2017	CIPTC	32	37	9	10	5	4	2	74	16	137
2017	CIPTC-07	47	35	6	6	6	0	0	82	12	17
2017	CIPTC-08	27	38	12	12	8	4	0	68	20	26
2017	CIPTC-09	28	40	8	13	8	5	0	71	21	40
2017	CIPTC-10	29	38	11	9	2	4	7	75	12	45
2014	CIPTC	34	40	7	11	2	5	1	79	14	102
2014	CIPTC-07	33	37	0	20	0	10	0	78	22	30
2014	CIPTC-09	43	36	7	0	7	0	7	85	8	14
2014	CIPTC-10	39	37	7	12	2	2	0	78	15	41
2011	CIPTC	45	35	7	7	1	3	3	84	9	74
2011	CIPTC-07	29	48	0	19	0	5	0	80	20	21
2011	CIPTC-09	62	24	10	0	0	5	0	90	0	21
2011	CIPTC-10	35	35	10	5	5	0	10	78	11	20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	26	38	24	8	4	0	64	12	160
2019	CIPTC-07	28	42	19	11	0	0	69	11	36
2019	CIPTC-09	24	41	22	9	4	0	65	13	46
2019	CIPTC-10	19	42	25	4	10	0	60	15	48
2018	CIPTC	27	50	13	7	3	1	78	9	117
2018	CIPTC-07	25	60	15	0	0	0	85	0	20
2018	CIPTC-09	30	47	7	10	7	0	77	17	30
2018	CIPTC-10	26	54	13	4	2	0	80	7	46

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	13	21	17	15	17	12	5	41	38	160
2019	CIPTC-07	8	22	22	14	17	11	6	37	37	36
2019	CIPTC-09	17	22	11	17	17	9	7	46	41	46
2019	CIPTC-10	10	23	15	15	21	13	4	40	43	48
2018	CIPTC	14	23	16	10	12	18	6	49	30	116
2018	CIPTC-07	20	25	15	15	0	15	10	60	20	20
2018	CIPTC-09	7	37	7	10	17	17	7	57	35	30
2018	CIPTC-10	13	15	24	9	13	18	7	38	29	45
2017	CIPTC	15	21	18	13	11	15	7	46	31	137
2017	CIPTC-07	24	12	12	29	0	18	6	46	38	17
2017	CIPTC-08	19	15	27	12	15	12	0	39	30	26
2017	CIPTC-09	10	18	18	13	18	15	10	37	40	40
2017	CIPTC-10	11	29	18	7	9	18	9	55	21	45
2014	CIPTC	13	24	15	14	16	16	4	45	37	102
2014	CIPTC-07	17	17	7	20	17	17	7	43	48	30
2014	CIPTC-09	7	43	29	7	7	7	0	54	15	14
2014	CIPTC-10	12	22	17	10	17	17	5	44	34	41
2011	CIPTC	20	24	17	5	12	15	7	56	22	75
2011	CIPTC-07	9	36	14	5	9	14	14	63	19	22
2011	CIPTC-09	29	24	24	5	5	14	0	61	11	21
2011	CIPTC-10	15	5	20	10	20	20	10	29	43	20

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	19	33	19	18	8	3	55	26	159
2019	CIPTC-07	17	28	31	11	6	8	48	18	36
2019	CIPTC-09	18	40	13	18	11	0	58	29	45
2019	CIPTC-10	15	42	17	17	10	0	56	27	48
2018	CIPTC	14	39	17	17	11	2	54	28	115
2018	CIPTC-07	16	16	26	32	5	5	33	39	19
2018	CIPTC-09	13	33	13	23	17	0	47	40	30
2018	CIPTC-10	16	44	22	7	9	2	61	16	45
2017	CIPTC	27	38	18	12	4	1	65	17	137
2017	CIPTC-07	24	35	24	18	0	0	59	18	17
2017	CIPTC-08	27	62	8	4	0	0	88	4	26
2017	CIPTC-09	25	23	23	18	10	3	49	28	40
2017	CIPTC-10	27	40	18	11	4	0	67	15	45
2014	CIPTC	29	44	12	9	4	2	75	13	102
2014	CIPTC-07	23	43	17	13	3	0	67	17	30
2014	CIPTC-09	36	29	14	14	0	7	69	15	14
2014	CIPTC-10	32	49	10	2	7	0	80	10	41
2011	CIPTC	43	32	12	7	5	1	76	12	75
2011	CIPTC-07	32	45	14	0	9	0	77	9	22
2011	CIPTC-09	52	33	10	5	0	0	86	5	21
2011	CIPTC-10	45	15	15	10	10	5	63	21	20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	16	33	13	18	18	2	0	50	36	160
2019	CIPTC-07	14	33	17	19	14	3	0	49	34	36
2019	CIPTC-09	22	35	9	11	24	0	0	57	35	46
2019	CIPTC-10	8	40	10	21	17	4	0	50	39	48
2018	CIPTC	16	22	19	23	15	3	2	41	40	116
2018	CIPTC-07	15	20	5	45	10	5	0	37	58	20
2018	CIPTC-09	23	20	13	17	27	0	0	43	43	30
2018	CIPTC-10	16	22	29	16	9	4	4	42	27	45
2017	CIPTC	25	33	13	17	9	3	0	59	27	137
2017	CIPTC-07	24	24	12	29	12	0	0	47	41	17
2017	CIPTC-08	19	50	15	15	0	0	0	69	15	26
2017	CIPTC-09	28	28	8	23	13	3	0	56	36	40
2017	CIPTC-10	25	35	15	9	11	4	0	63	21	45
2014	CIPTC	17	22	20	22	16	5	0	40	39	102
2014	CIPTC-07	17	20	10	23	20	10	0	41	48	30
2014	CIPTC-09	14	29	29	21	0	7	0	46	23	14
2014	CIPTC-10	12	20	22	20	24	2	0	33	45	41
2011	CIPTC	24	35	19	5	12	4	0	62	18	74
2011	CIPTC-07	19	43	14	10	14	0	0	62	24	21
2011	CIPTC-09	29	43	19	0	0	10	0	79	0	21
2011	CIPTC-10	25	20	25	5	20	5	0	47	26	20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	49	24	13	6	4	1	5	77	10	160
2019	CIPTC-07	50	17	11	6	3	3	11	77	10	36
2019	CIPTC-09	43	26	20	4	4	0	2	71	9	46
2019	CIPTC-10	46	27	13	10	4	0	0	73	15	48

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	54	10	11	4	3	2	16	78	8	159
2019	CIPTC-07	36	8	14	6	3	0	33	67	13	36
2019	CIPTC-09	65	4	13	0	4	4	9	80	5	46
2019	CIPTC-10	57	11	13	6	4	0	9	74	12	47

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	44	26	16	5	3	1	5	74	9	160
2019	CIPTC-07	31	39	8	3	6	0	14	81	10	36
2019	CIPTC-09	50	22	20	2	7	0	0	72	9	46
2019	CIPTC-10	48	21	15	13	0	2	2	72	13	48

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	38	26	16	8	4	3	5	69	13	159
2019	CIPTC-07	25	31	14	8	3	11	8	69	14	36
2019	CIPTC-09	38	22	18	7	11	2	2	63	19	45
2019	CIPTC-10	44	25	15	13	0	0	4	72	13	48

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	57	16	10	3	1	5	7	84	5	159
2019	CIPTC-07	39	28	19	0	0	3	11	77	0	36
2019	CIPTC-09	51	18	9	7	4	7	4	78	13	45
2019	CIPTC-10	73	2	6	4	0	8	6	88	5	48

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	68	14	8	2	1	2	5	88	3	160
2019	CIPTC-07	61	8	11	0	3	3	14	83	3	36
2019	CIPTC-09	67	11	13	2	2	4	0	82	5	46
2019	CIPTC-10	79	13	4	2	0	0	2	94	2	48

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	72	7	5	4	1	5	5	88	6	159
2019	CIPTC-07	69	6	3	3	0	8	11	93	3	36
2019	CIPTC-09	70	7	7	11	2	2	2	80	14	46
2019	CIPTC-10	83	4	4	0	2	4	2	93	2	48

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	78	4	1	1	1	14	98	1	159
2019	CIPTC-07	74	6	0	0	0	20	100	0	35
2019	CIPTC-09	74	7	0	2	2	15	97	3	46
2019	CIPTC-10	90	0	2	2	0	6	96	2	48

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	19	41	24	8	4	4	62	13	160
2019	CIPTC-07	11	44	31	6	6	3	57	11	36
2019	CIPTC-09	22	35	24	13	4	2	58	18	46
2019	CIPTC-10	19	46	23	6	4	2	66	11	48
2018	CIPTC	20	40	23	10	4	3	61	15	117
2018	CIPTC-07	15	30	40	5	10	0	45	15	20
2018	CIPTC-09	17	40	27	13	3	0	57	17	30
2018	CIPTC-10	22	50	9	11	4	4	75	16	46
2017	CIPTC	31	38	17	8	4	2	70	13	137
2017	CIPTC-07	18	47	12	12	6	6	69	19	17
2017	CIPTC-08	31	35	23	12	0	0	65	12	26
2017	CIPTC-09	23	40	20	8	8	3	64	15	40
2017	CIPTC-10	38	40	13	4	4	0	78	9	45

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	34	42	11	9	3	1	77	13	159
2019	CIPTC-07	22	56	6	8	6	3	80	14	36
2019	CIPTC-09	35	35	11	17	2	0	70	20	46
2019	CIPTC-10	28	51	9	9	4	0	79	13	47
2018	CIPTC	48	36	11	3	3	0	84	5	114
2018	CIPTC-07	47	37	16	0	0	0	84	0	19
2018	CIPTC-09	31	41	14	7	7	0	72	14	29
2018	CIPTC-10	60	31	7	0	2	0	91	2	45
2017	CIPTC	47	39	7	3	2	1	87	5	137
2017	CIPTC-07	59	35	0	0	0	6	100	0	17
2017	CIPTC-08	42	38	12	0	4	4	84	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	49	38	7	7	0	0	87	7	45
2014	CIPTC	55	27	13	1	2	2	84	3	102
2014	CIPTC-07	57	17	17	3	0	7	79	4	30
2014	CIPTC-09	79	7	7	0	7	0	86	7	14
2014	CIPTC-10	54	37	7	0	2	0	90	2	41
2011	CIPTC	53	39	5	1	0	1	93	1	74
2011	CIPTC-07	45	45	5	0	0	5	95	0	22
2011	CIPTC-09	67	33	0	0	0	0	100	0	21
2011	CIPTC-10	40	45	10	5	0	0	85	5	20

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	39	37	15	5	3	2	77	8	158
2019	CIPTC-07	42	33	11	6	3	6	79	9	36
2019	CIPTC-09	30	48	13	9	0	0	78	9	46
2019	CIPTC-10	35	38	17	2	6	2	74	9	48
2018	CIPTC	46	36	13	2	2	2	83	4	114
2018	CIPTC-07	58	26	16	0	0	0	84	0	19
2018	CIPTC-09	34	38	17	7	3	0	72	10	29
2018	CIPTC-10	51	33	13	0	2	0	84	2	45
2017	CIPTC	44	38	11	2	2	3	84	5	137
2017	CIPTC-07	41	47	0	0	0	12	100	0	17
2017	CIPTC-08	38	35	19	4	0	4	76	4	26
2017	CIPTC-09	43	43	8	3	5	0	85	8	40
2017	CIPTC-10	47	33	13	2	2	2	82	5	45
2014	CIPTC	55	22	14	5	0	5	80	5	102
2014	CIPTC-07	53	10	17	7	0	13	73	8	30
2014	CIPTC-09	71	21	7	0	0	0	93	0	14
2014	CIPTC-10	56	22	12	7	0	2	80	8	41

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	52	32	11	4	0	84	4	159
2019	CIPTC-07	56	39	6	0	0	94	0	36
2019	CIPTC-09	48	26	20	7	0	74	7	46
2019	CIPTC-10	47	34	13	6	0	81	6	47
2018	CIPTC	57	32	6	4	1	89	5	114
2018	CIPTC-07	47	47	5	0	0	95	0	19
2018	CIPTC-09	52	17	21	7	3	69	10	29
2018	CIPTC-10	62	33	0	4	0	96	4	45
2017	CIPTC	52	35	7	4	1	87	6	136
2017	CIPTC-07	76	18	6	0	0	94	0	17
2017	CIPTC-08	48	36	12	4	0	84	4	25
2017	CIPTC-09	48	38	5	5	5	85	10	40
2017	CIPTC-10	49	38	9	4	0	87	4	45
2014	CIPTC	63	27	7	2	1	90	3	102
2014	CIPTC-07	67	27	3	3	0	93	3	30
2014	CIPTC-09	86	14	0	0	0	100	0	14
2014	CIPTC-10	51	39	5	2	2	90	5	41
2011	CIPTC	61	32	7	0	0	93	0	75
2011	CIPTC-07	59	36	5	0	0	95	0	22
2011	CIPTC-09	76	24	0	0	0	100	0	21
2011	CIPTC-10	50	30	20	0	0	80	0	20

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	41	26	16	14	4	0	0	66	18	160
2019	CIPTC-07	36	39	14	6	6	0	0	75	11	36
2019	CIPTC-09	41	24	9	22	4	0	0	65	26	46
2019	CIPTC-10	38	25	21	15	2	0	0	63	17	48
2018	CIPTC	29	38	20	10	3	0	0	67	12	113
2018	CIPTC-07	26	47	21	5	0	0	0	74	5	19
2018	CIPTC-09	21	38	21	17	3	0	0	59	21	29
2018	CIPTC-10	34	34	18	11	2	0	0	68	14	44
2017	CIPTC	42	31	15	6	6	0	1	73	12	137
2017	CIPTC-07	41	35	18	6	0	0	0	76	6	17
2017	CIPTC-08	38	38	12	4	8	0	0	77	12	26
2017	CIPTC-09	45	25	10	10	10	0	0	70	20	40
2017	CIPTC-10	40	31	20	4	4	0	0	71	9	45
2014	CIPTC	52	28	15	0	3	2	0	82	3	102
2014	CIPTC-07	53	23	17	0	3	3	0	79	3	30
2014	CIPTC-09	79	7	7	0	0	7	0	92	0	14
2014	CIPTC-10	44	41	12	0	2	0	0	85	2	41
2011	CIPTC	55	32	11	1	1	0	0	87	3	75
2011	CIPTC-07	41	41	14	0	5	0	0	82	5	22
2011	CIPTC-09	62	29	10	0	0	0	0	90	0	21
2011	CIPTC-10	50	35	10	5	0	0	0	85	5	20

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	36	31	16	13	5	67	18	160
2019	CIPTC-07	28	42	17	6	8	69	14	36
2019	CIPTC-09	35	30	9	24	2	65	26	46
2019	CIPTC-10	35	29	17	15	4	65	19	48
2018	CIPTC	31	36	18	12	3	67	15	114
2018	CIPTC-07	37	32	21	11	0	68	11	19
2018	CIPTC-09	21	38	21	17	3	59	21	29
2018	CIPTC-10	36	31	16	16	2	67	18	45
2017	CIPTC	39	34	16	7	4	73	11	135
2017	CIPTC-07	38	44	19	0	0	81	0	16
2017	CIPTC-08	38	35	15	8	4	73	12	26
2017	CIPTC-09	33	36	15	8	8	69	15	39
2017	CIPTC-10	42	29	15	11	2	71	13	45
2014	CIPTC	47	39	12	2	1	85	3	101
2014	CIPTC-07	47	33	17	3	0	80	3	30
2014	CIPTC-09	77	23	0	0	0	100	0	13
2014	CIPTC-10	41	46	7	2	2	88	5	41
2011	CIPTC	53	37	8	1	0	91	1	75
2011	CIPTC-07	45	41	9	5	0	86	5	22
2011	CIPTC-09	57	38	5	0	0	95	0	21
2011	CIPTC-10	45	40	15	0	0	85	0	20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	30	23	15	18	13	1	0	53	32	159
2019	CIPTC-07	31	22	11	25	11	0	0	53	36	36
2019	CIPTC-09	33	20	9	20	20	0	0	52	39	46
2019	CIPTC-10	23	36	15	15	11	0	0	60	26	47
2018	CIPTC	33	23	23	10	9	3	0	58	19	114
2018	CIPTC-07	26	32	32	5	0	5	0	61	6	19
2018	CIPTC-09	24	28	17	17	14	0	0	52	31	29
2018	CIPTC-10	47	13	18	7	11	4	0	63	19	45
2017	CIPTC	38	23	18	12	7	1	0	62	20	137
2017	CIPTC-07	35	41	6	12	6	0	0	76	18	17
2017	CIPTC-08	38	15	35	0	12	0	0	54	12	26
2017	CIPTC-09	38	15	15	23	10	0	0	53	33	40
2017	CIPTC-10	42	27	15	9	4	2	0	71	14	45
2014	CIPTC	41	28	20	4	3	4	1	72	7	102
2014	CIPTC-07	33	33	20	3	3	3	3	71	7	30
2014	CIPTC-09	50	29	7	7	0	7	0	85	8	14
2014	CIPTC-10	46	27	17	2	2	5	0	77	5	41
2011	CIPTC	55	27	7	4	7	1	0	82	11	75
2011	CIPTC-07	45	23	9	14	9	0	0	68	23	22
2011	CIPTC-09	57	33	5	0	0	5	0	95	0	21
2011	CIPTC-10	50	40	10	0	0	0	0	90	0	20

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	CIPTC	35	23	42	160
2019	CIPTC-07	28	25	47	36
2019	CIPTC-09	35	26	39	46
2019	CIPTC-10	31	23	46	48
2018	CIPTC	34	31	35	116
2018	CIPTC-07	25	45	30	20
2018	CIPTC-09	43	17	40	30
2018	CIPTC-10	24	36	40	45
2017	CIPTC	17	37	46	137
2017	CIPTC-07	12	47	41	17
2017	CIPTC-08	19	42	38	26
2017	CIPTC-09	25	28	48	40
2017	CIPTC-10	11	42	47	45
2014	CIPTC	31	38	30	102
2014	CIPTC-07	37	40	23	30
2014	CIPTC-09	21	29	50	14
2014	CIPTC-10	29	39	32	41
2011	CIPTC	25	43	32	75
2011	CIPTC-07	32	36	32	22
2011	CIPTC-09	19	48	33	21
2011	CIPTC-10	20	50	30	20

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	CIPTC	4	23	61	5	2	5	56
2019	CIPTC-09	6	38	50	0	0	6	16
2019	CIPTC-10	0	13	80	7	0	0	15
2018	CIPTC	3	38	44	5	3	8	39
2018	CIPTC-09	0	31	62	0	0	8	13
2018	CIPTC-10	9	36	36	9	9	0	11
2017	CIPTC	4	43	48	0	4	0	23
2017	CIPTC-09	0	40	60	0	0	0	10
2014	CIPTC	13	37	38	3	9999	9	32
2014	CIPTC-07	18	36	36	0	9999	9	11
2014	CIPTC-10	17	25	42	8	9999	8	12
2011	CIPTC	5	47	21	5	9999	21	19

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	21	42	8	12	4	3	10	72	19	159
2019	CIPTC-07	14	36	6	17	8	6	14	62	31	36
2019	CIPTC-09	27	36	16	7	2	4	9	72	10	45
2019	CIPTC-10	23	50	4	15	4	0	4	76	20	48

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	35	28	14	3	1	9	11	77	5	159
2019	CIPTC-07	31	25	8	3	3	17	14	80	8	36
2019	CIPTC-09	29	29	16	7	0	9	11	72	8	45
2019	CIPTC-10	33	40	17	0	2	4	4	80	2	48

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	9	91	160
2019	CIPTC-07	14	86	36
2019	CIPTC-08	0	100	21
2019	CIPTC-09	15	85	46
2018	CIPTC	13	87	116
2018	CIPTC-09	23	77	30

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	47	53	15
2018	CIPTC	47	53	15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	67	33	15
2018	CIPTC	67	33	15

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	53	47	15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	47	53	15
2018	CIPTC	53	47	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	60	40	15

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	33	67	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	60	40	15
2018	CIPTC	60	40	15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	33	67	15
2018	CIPTC	40	60	15

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	47	53	15
2018	CIPTC	47	53	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	33	67	15
2018	CIPTC	33	67	15

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	40	60	15
2018	CIPTC	33	67	15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	33	67	15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	33	67	15
2018	CIPTC	53	47	15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	53	47	15
2018	CIPTC	53	47	15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	15
2018	CIPTC	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	14	86	160
2019	CIPTC-07	17	83	36
2019	CIPTC-09	22	78	46

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	14	9	18	6	3	35	14	47	17	160
2019	CIPTC-07	11	11	19	0	0	44	14	53	0	36
2019	CIPTC-09	17	17	15	9	7	22	13	53	23	46
2019	CIPTC-10	19	6	15	6	4	33	17	50	21	48
2018	CIPTC	17	20	8	6	2	28	19	70	15	116
2018	CIPTC-07	15	20	10	5	0	15	35	70	10	20
2018	CIPTC-09	17	27	3	13	0	30	10	72	22	30
2018	CIPTC-10	22	11	7	4	4	31	20	68	18	45
2017	CIPTC	17	18	11	1	4	35	14	69	10	137
2017	CIPTC-07	18	18	24	6	0	24	12	55	9	17
2017	CIPTC-08	19	15	23	0	0	31	12	60	0	26
2017	CIPTC-09	15	10	3	3	8	50	13	67	27	40
2017	CIPTC-10	13	27	9	0	4	29	18	75	8	45
2014	CIPTC	17	19	13	7	3	33	9	61	17	102
2014	CIPTC-07	20	23	7	13	0	27	10	68	21	30
2014	CIPTC-09	21	7	21	0	0	50	0	57	0	14
2014	CIPTC-10	12	17	15	2	0	41	12	63	5	41

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	34	31	15	6	3	12	0	73	10	160
2019	CIPTC-07	36	22	25	6	3	8	0	64	9	36
2019	CIPTC-09	37	26	17	7	4	9	0	69	12	46
2019	CIPTC-10	27	42	10	6	2	13	0	79	10	48
2018	CIPTC	32	38	12	3	2	10	3	80	6	115
2018	CIPTC-07	25	45	10	5	0	10	5	82	6	20
2018	CIPTC-09	28	45	10	10	0	7	0	78	11	29
2018	CIPTC-10	40	31	11	0	4	11	2	82	5	45
2017	CIPTC	34	38	10	4	1	12	1	83	6	136
2017	CIPTC-07	29	47	12	0	0	12	0	87	0	17
2017	CIPTC-08	35	38	23	4	0	0	0	73	4	26
2017	CIPTC-09	23	44	5	8	3	15	3	81	13	39
2017	CIPTC-10	40	31	7	2	2	18	0	87	5	45
2014	CIPTC	32	35	15	5	0	13	0	78	6	102
2014	CIPTC-07	27	50	7	3	0	13	0	88	4	30
2014	CIPTC-09	43	14	14	7	0	21	0	73	9	14
2014	CIPTC-10	32	34	17	2	0	15	0	77	3	41
2011	CIPTC	53	25	15	4	0	3	0	81	4	75
2011	CIPTC-07	50	27	23	0	0	0	0	77	0	22
2011	CIPTC-09	67	24	10	0	0	0	0	90	0	21
2011	CIPTC-10	45	10	20	15	0	10	0	61	17	20

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	8	92	160
2019	CIPTC-08	0	100	21
2019	CIPTC-09	22	78	46
2018	CIPTC	9	91	117

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	100	0	13
2019	CIPTC-09	100	0	10

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	13
2019	CIPTC-09	0	100	10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	38	62	13

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	38	62	13

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	62	38	13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	13
2019	CIPTC-09	0	100	10

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	13
2019	CIPTC-09	0	100	10

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	38	62	13
2018	CIPTC	45	55	11

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	0	100	13
2019	CIPTC-09	0	100	10

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	54	46	13

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	No (%)	Total responses
2019	CIPTC	100	13
2019	CIPTC-09	100	10
2018	CIPTC	100	11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	9	91	160
2019	CIPTC-08	0	100	21
2019	CIPTC-09	17	83	46
2019	CIPTC-10	10	90	48

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	15	9	15	5	3	43	10	51	16	159
2019	CIPTC-07	11	11	14	0	3	53	8	57	7	36
2019	CIPTC-09	20	11	15	11	2	30	11	52	22	46
2019	CIPTC-10	19	4	15	4	4	40	13	50	18	47
2018	CIPTC	21	17	7	5	1	36	13	75	12	116
2018	CIPTC-07	15	10	15	0	0	25	35	63	0	20
2018	CIPTC-09	17	23	3	17	0	33	7	67	28	30
2018	CIPTC-10	29	9	4	0	2	42	13	85	5	45
2017	CIPTC	16	10	12	2	2	42	15	61	10	137
2017	CIPTC-07	18	18	24	6	0	18	18	55	9	17
2017	CIPTC-08	23	12	12	4	4	35	12	64	14	26
2017	CIPTC-09	15	8	8	3	3	53	13	64	14	40
2017	CIPTC-10	9	11	13	0	2	47	18	57	6	45
2014	CIPTC	13	10	13	1	1	52	11	60	5	102
2014	CIPTC-07	13	13	17	0	0	43	13	62	0	30
2014	CIPTC-09	21	0	29	0	0	50	0	43	0	14
2014	CIPTC-10	10	12	5	0	2	54	17	75	8	41

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	34	28	18	4	3	11	3	71	9	160
2019	CIPTC-07	36	25	22	0	3	11	3	71	3	36
2019	CIPTC-09	43	15	20	11	4	4	2	63	16	46
2019	CIPTC-10	27	40	13	2	4	10	4	78	7	48
2018	CIPTC	34	34	9	3	1	16	3	83	5	116
2018	CIPTC-07	35	30	15	0	0	15	5	81	0	20
2018	CIPTC-09	23	37	10	13	0	17	0	72	16	30
2018	CIPTC-10	42	29	7	0	2	18	2	89	3	45
2017	CIPTC	31	31	10	4	1	20	4	81	6	137
2017	CIPTC-07	35	35	6	0	0	24	0	92	0	17
2017	CIPTC-08	27	38	15	8	0	8	4	74	9	26
2017	CIPTC-09	25	30	8	5	3	28	3	79	11	40
2017	CIPTC-10	33	29	9	2	0	22	4	85	3	45
2014	CIPTC	31	29	10	1	1	24	3	84	3	102
2014	CIPTC-07	27	40	13	0	0	17	3	83	0	30
2014	CIPTC-09	43	21	14	0	0	21	0	82	0	14
2014	CIPTC-10	32	29	2	0	2	29	5	93	4	41
2011	CIPTC	51	34	3	0	1	11	0	95	2	74
2011	CIPTC-07	45	32	5	0	0	18	0	94	0	22
2011	CIPTC-09	67	33	0	0	0	0	0	100	0	21
2011	CIPTC-10	40	30	5	0	5	20	0	88	6	20

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	47	26	17	6	3	1	74	9	159
2019	CIPTC-07	36	33	22	6	0	3	71	6	36
2019	CIPTC-09	51	24	16	4	4	0	76	9	45
2019	CIPTC-10	46	31	13	6	4	0	77	10	48
2018	CIPTC	47	32	13	4	3	1	79	8	116
2018	CIPTC-07	40	35	20	5	0	0	75	5	20
2018	CIPTC-09	53	23	17	0	3	3	79	3	30
2018	CIPTC-10	51	29	7	9	4	0	80	13	45
2017	CIPTC	54	28	9	3	4	2	84	7	136
2017	CIPTC-07	47	29	12	6	0	6	81	6	17
2017	CIPTC-08	50	35	0	8	4	4	88	12	26
2017	CIPTC-09	50	23	18	3	8	0	73	10	40
2017	CIPTC-10	66	23	7	0	2	2	91	2	44

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	16	29	28	19	8	45	27	159
2019	CIPTC-07	17	19	33	19	11	36	31	36
2019	CIPTC-09	17	22	30	26	4	39	30	46
2019	CIPTC-10	11	34	26	19	11	45	30	47
2018	CIPTC	10	23	33	23	10	34	34	116
2018	CIPTC-07	10	30	30	30	0	40	30	20
2018	CIPTC-09	13	23	33	20	10	37	30	30
2018	CIPTC-10	11	18	33	20	18	29	38	45
2017	CIPTC	17	33	20	18	12	50	30	137
2017	CIPTC-07	12	35	12	29	12	47	41	17
2017	CIPTC-08	15	23	31	23	8	38	31	26
2017	CIPTC-09	15	33	23	8	23	48	30	40
2017	CIPTC-10	22	33	18	18	9	56	27	45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	19	31	24	16	10	0	50	26	159
2019	CIPTC-07	14	39	28	8	11	0	53	19	36
2019	CIPTC-09	24	17	33	15	11	0	41	26	46
2019	CIPTC-10	11	38	15	23	13	0	49	36	47
2018	CIPTC	14	33	25	20	7	1	48	27	114
2018	CIPTC-07	32	21	21	21	5	0	53	26	19
2018	CIPTC-09	10	37	27	17	7	3	48	24	30
2018	CIPTC-10	9	34	23	25	9	0	43	34	44
2017	CIPTC	18	37	26	11	7	0	55	18	137
2017	CIPTC-07	12	47	35	0	6	0	59	6	17
2017	CIPTC-08	15	42	27	15	0	0	58	15	26
2017	CIPTC-09	18	30	23	18	13	0	48	30	40
2017	CIPTC-10	20	38	27	7	9	0	58	15	45

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	21	21	23	20	13	1	1	43	34	158
2019	CIPTC-07	17	11	22	25	19	3	3	29	47	36
2019	CIPTC-09	24	20	22	20	11	2	0	45	32	45
2019	CIPTC-10	9	32	30	15	15	0	0	40	30	47
2018	CIPTC	16	20	26	26	10	1	2	36	37	116
2018	CIPTC-07	15	20	20	40	0	0	5	37	42	20
2018	CIPTC-09	17	27	3	40	10	3	0	45	52	30
2018	CIPTC-10	16	18	29	18	18	0	2	34	36	45
2017	CIPTC	23	27	21	14	14	0	0	51	28	136
2017	CIPTC-07	24	0	41	24	12	0	0	24	35	17
2017	CIPTC-08	15	35	27	12	12	0	0	50	23	26
2017	CIPTC-09	26	23	15	13	23	0	0	49	36	39
2017	CIPTC-10	27	31	15	16	11	0	0	58	27	45

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	36	35	14	6	5	0	3	73	12	159
2019	CIPTC-07	28	36	22	3	6	0	6	68	9	36
2019	CIPTC-09	37	35	17	9	2	0	0	72	11	46
2019	CIPTC-10	34	43	9	6	9	0	0	77	15	47
2018	CIPTC	40	27	17	7	6	0	3	69	13	116
2018	CIPTC-07	45	25	5	25	0	0	0	70	25	20
2018	CIPTC-09	40	30	17	3	7	0	3	72	10	30
2018	CIPTC-10	38	24	22	2	11	0	2	64	14	45
2017	CIPTC	37	31	17	8	4	1	2	70	13	137
2017	CIPTC-07	41	12	12	18	6	0	12	60	27	17
2017	CIPTC-08	35	35	15	12	0	4	0	72	12	26
2017	CIPTC-09	38	25	18	8	10	0	3	64	18	40
2017	CIPTC-10	35	38	20	4	2	0	0	73	7	45

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	29	34	23	8	6	0	63	14	159
2019	CIPTC-07	23	29	26	9	14	0	51	23	35
2019	CIPTC-09	35	26	26	9	4	0	61	13	46
2019	CIPTC-10	23	40	21	10	6	0	63	17	48
2018	CIPTC	26	32	22	9	10	2	59	19	115
2018	CIPTC-07	35	20	20	15	5	5	58	21	20
2018	CIPTC-09	31	34	14	7	10	3	68	18	29
2018	CIPTC-10	18	38	20	11	13	0	55	24	45
2017	CIPTC	35	30	22	7	7	0	65	13	137
2017	CIPTC-07	35	29	12	18	6	0	65	24	17
2017	CIPTC-08	38	27	27	8	0	0	65	8	26
2017	CIPTC-09	30	30	20	5	15	0	60	20	40
2017	CIPTC-10	44	27	22	2	4	0	71	7	45

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	24	37	24	8	6	1	1	62	14	160
2019	CIPTC-07	19	47	17	8	6	0	3	69	14	36
2019	CIPTC-09	26	39	20	9	4	2	0	67	13	46
2019	CIPTC-10	17	33	33	8	8	0	0	50	17	48
2018	CIPTC	21	36	28	9	4	0	1	58	14	117
2018	CIPTC-07	15	25	45	5	5	0	5	42	11	20
2018	CIPTC-09	20	40	33	7	0	0	0	60	7	30
2018	CIPTC-10	26	37	20	11	7	0	0	63	17	46
2017	CIPTC	29	41	17	8	4	0	0	70	12	137
2017	CIPTC-07	24	59	12	6	0	0	0	82	6	17
2017	CIPTC-08	19	54	15	12	0	0	0	73	12	26
2017	CIPTC-09	28	33	23	8	10	0	0	60	18	40
2017	CIPTC-10	36	31	20	9	4	0	0	67	14	45

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	17	29	30	18	4	0	1	46	23	159
2019	CIPTC-07	22	31	33	11	0	0	3	54	11	36
2019	CIPTC-09	16	27	29	24	4	0	0	42	29	45
2019	CIPTC-10	10	25	31	25	8	0	0	35	33	48
2018	CIPTC	17	31	27	15	9	1	1	49	23	117
2018	CIPTC-07	35	20	25	0	10	5	5	61	11	20
2018	CIPTC-09	13	43	20	17	7	0	0	57	23	30
2018	CIPTC-10	15	22	32	20	11	0	0	37	30	46
2017	CIPTC	13	37	18	21	10	1	0	51	32	137
2017	CIPTC-07	12	47	12	24	6	0	0	59	29	17
2017	CIPTC-08	8	46	15	27	0	4	0	56	28	26
2017	CIPTC-09	15	28	23	20	15	0	0	43	35	40
2017	CIPTC-10	11	33	20	20	15	0	0	44	35	45

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	19	35	26	13	7	1	54	20	160
2019	CIPTC-07	14	47	28	8	3	0	61	11	36
2019	CIPTC-09	24	30	26	15	4	0	54	20	46
2019	CIPTC-10	10	40	23	17	10	0	50	27	48
2018	CIPTC	21	40	20	15	3	1	62	18	116
2018	CIPTC-07	50	25	15	10	0	0	75	10	20
2018	CIPTC-09	17	53	17	7	3	3	72	10	30
2018	CIPTC-10	16	35	24	18	7	0	51	24	45
2017	CIPTC	22	37	23	12	6	1	59	18	137
2017	CIPTC-07	24	35	35	0	0	6	63	0	17
2017	CIPTC-08	31	42	8	15	4	0	73	19	26
2017	CIPTC-09	25	30	25	13	8	0	55	20	40
2017	CIPTC-10	11	38	27	15	9	0	49	24	45

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	38	30	14	12	5	1	68	17	159
2019	CIPTC-07	36	25	25	11	3	0	61	14	36
2019	CIPTC-09	40	29	9	16	7	0	69	22	45
2019	CIPTC-10	35	38	10	10	6	0	73	17	48

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	35	33	18	8	5	0	1	68	13	160
2019	CIPTC-07	36	25	22	6	8	0	3	63	14	36
2019	CIPTC-09	33	33	17	11	7	0	0	65	17	46
2019	CIPTC-10	35	38	13	13	2	0	0	73	15	48
2018	CIPTC	35	40	15	8	3	0	0	75	10	117
2018	CIPTC-07	30	50	5	10	5	0	0	80	15	20
2018	CIPTC-09	33	43	10	10	3	0	0	77	13	30
2018	CIPTC-10	37	41	17	4	0	0	0	78	4	46
2017	CIPTC	34	35	19	7	4	1	1	69	11	136
2017	CIPTC-07	47	24	12	12	6	0	0	71	18	17
2017	CIPTC-08	27	35	19	12	4	4	0	64	16	26
2017	CIPTC-09	45	33	10	3	8	0	3	79	10	40
2017	CIPTC-10	25	38	29	7	2	0	0	62	9	45

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	65	20	9	2	2	2	87	4	159
2019	CIPTC-07	67	17	11	6	0	0	83	6	36
2019	CIPTC-09	67	18	13	0	2	0	84	2	45
2019	CIPTC-10	58	25	8	2	4	2	85	6	48
2018	CIPTC	70	17	3	7	2	1	88	9	115
2018	CIPTC-07	65	20	5	10	0	0	85	10	20
2018	CIPTC-09	72	21	0	0	3	3	96	4	29
2018	CIPTC-10	73	13	2	9	2	0	87	11	45
2017	CIPTC	69	18	7	1	1	3	89	3	137
2017	CIPTC-07	76	6	0	12	0	6	88	13	17
2017	CIPTC-08	65	27	4	0	0	4	96	0	26
2017	CIPTC-09	60	20	10	0	5	5	84	5	40
2017	CIPTC-10	73	15	11	0	0	0	89	0	45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	76	7	4	1	1	1	10	94	2	159
2019	CIPTC-07	81	6	3	0	0	0	11	97	0	36
2019	CIPTC-09	71	4	7	2	2	2	11	87	5	45
2019	CIPTC-10	77	8	2	2	0	2	8	95	2	48
2018	CIPTC	83	8	2	1	0	0	7	97	1	117
2018	CIPTC-07	75	10	5	0	0	0	10	94	0	20
2018	CIPTC-09	87	7	0	0	0	0	7	100	0	30
2018	CIPTC-10	89	7	2	0	0	0	2	98	0	46

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	76	5	6	7	3	1	3	84	10	160
2019	CIPTC-07	83	6	3	6	3	0	0	89	8	36
2019	CIPTC-09	63	4	13	13	2	0	4	70	16	46
2019	CIPTC-10	81	6	2	4	4	2	0	89	9	48
2018	CIPTC	79	6	4	4	2	0	4	89	6	117
2018	CIPTC-07	80	5	0	5	0	0	10	94	6	20
2018	CIPTC-09	70	10	7	7	0	0	7	86	7	30
2018	CIPTC-10	91	7	0	0	2	0	0	98	2	46
2017	CIPTC	81	9	4	0	2	1	2	93	2	137
2017	CIPTC-07	88	6	0	0	0	0	6	100	0	17
2017	CIPTC-08	77	4	8	0	0	4	8	91	0	26
2017	CIPTC-09	78	13	5	0	5	0	0	90	5	40
2017	CIPTC-10	87	9	2	0	2	0	0	96	2	45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	57	25	13	3	2	1	82	4	159
2019	CIPTC-07	56	33	11	0	0	0	89	0	36
2019	CIPTC-09	69	18	9	2	2	0	87	4	45
2019	CIPTC-10	50	27	17	2	4	0	77	6	48
2018	CIPTC	53	28	11	2	4	2	82	6	116
2018	CIPTC-07	65	30	5	0	0	0	95	0	20
2018	CIPTC-09	57	23	10	0	3	7	86	4	30
2018	CIPTC-10	45	38	13	2	2	0	82	4	45
2017	CIPTC	64	22	12	0	1	2	87	1	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	62	23	8	0	0	8	92	0	26
2017	CIPTC-09	70	13	15	0	0	3	85	0	40
2017	CIPTC-10	58	27	13	0	2	0	85	2	45

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	57	16	12	10	4	1	74	14	159
2019	CIPTC-07	69	19	6	3	3	0	89	6	36
2019	CIPTC-09	54	11	20	13	2	0	65	15	46
2019	CIPTC-10	56	17	6	13	8	0	73	21	48
2018	CIPTC	52	25	9	8	5	2	78	13	116
2018	CIPTC-07	45	35	10	10	0	0	80	10	20
2018	CIPTC-09	50	27	7	7	3	7	82	11	30
2018	CIPTC-10	51	29	9	4	7	0	80	11	45
2017	CIPTC	69	18	7	1	3	1	88	4	137
2017	CIPTC-07	76	18	6	0	0	0	94	0	17
2017	CIPTC-08	77	12	4	4	0	4	92	4	26
2017	CIPTC-09	63	20	5	3	8	3	85	10	40
2017	CIPTC-10	67	20	11	0	2	0	87	2	45

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	56	4	4	1	0	35	93	1	159
2019	CIPTC-07	69	0	0	0	0	31	100	0	36
2019	CIPTC-09	54	7	4	2	0	33	90	3	46
2019	CIPTC-10	47	6	6	0	0	40	89	0	47
2018	CIPTC	42	8	3	0	1	47	93	2	115
2018	CIPTC-07	45	5	0	0	0	50	100	0	20
2018	CIPTC-09	30	13	7	0	0	50	87	0	30
2018	CIPTC-10	36	7	2	0	2	52	90	5	44
2017	CIPTC	64	10	2	0	0	24	97	0	137
2017	CIPTC-07	65	0	0	0	0	35	100	0	17
2017	CIPTC-08	65	4	0	0	0	31	100	0	26
2017	CIPTC-09	60	5	5	0	0	30	93	0	40
2017	CIPTC-10	62	20	2	0	0	15	97	0	45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	77	11	5	1	1	5	93	2	160
2019	CIPTC-07	83	8	0	0	3	6	97	3	36
2019	CIPTC-09	72	13	9	2	0	4	89	2	46
2019	CIPTC-10	69	15	8	2	0	6	89	2	48
2018	CIPTC	68	17	5	3	0	6	91	4	116
2018	CIPTC-07	75	10	5	0	0	10	94	0	20
2018	CIPTC-09	67	20	3	0	0	10	96	0	30
2018	CIPTC-10	62	24	7	4	0	2	89	5	45
2017	CIPTC	76	9	7	1	1	7	91	2	137
2017	CIPTC-07	65	24	0	0	0	12	100	0	17
2017	CIPTC-08	77	8	12	0	0	4	88	0	26
2017	CIPTC-09	75	5	8	3	3	8	86	5	40
2017	CIPTC-10	80	7	7	0	0	7	93	0	45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	66	14	8	7	3	1	1	82	10	160
2019	CIPTC-07	53	17	3	17	6	3	3	74	24	36
2019	CIPTC-09	65	13	15	4	2	0	0	78	7	46
2019	CIPTC-10	77	15	4	0	2	2	0	94	2	48
2018	CIPTC	65	17	8	4	3	1	2	84	8	116
2018	CIPTC-07	45	35	5	5	0	5	5	89	6	20
2018	CIPTC-09	63	17	7	7	3	0	3	83	10	30
2018	CIPTC-10	76	11	11	0	2	0	0	87	2	45
2017	CIPTC	66	15	9	6	4	0	0	81	9	137
2017	CIPTC-07	59	24	12	6	0	0	0	82	6	17
2017	CIPTC-08	65	19	4	0	12	0	0	85	12	26
2017	CIPTC-09	60	13	13	10	5	0	0	73	15	40
2017	CIPTC-10	76	13	7	4	0	0	0	89	4	45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	55	22	14	5	3	1	78	8	159
2019	CIPTC-07	58	19	19	0	3	0	78	3	36
2019	CIPTC-09	51	20	13	7	7	2	73	14	45
2019	CIPTC-10	50	27	17	6	0	0	77	6	48
2018	CIPTC	52	28	13	6	1	1	80	7	116
2018	CIPTC-07	40	35	20	5	0	0	75	5	20
2018	CIPTC-09	63	23	10	0	0	3	90	0	30
2018	CIPTC-10	55	20	13	9	2	0	76	11	45
2017	CIPTC	56	24	14	2	2	1	82	4	137
2017	CIPTC-07	24	47	24	0	6	0	71	6	17
2017	CIPTC-08	46	35	15	0	4	0	81	4	26
2017	CIPTC-09	58	18	15	3	3	5	79	5	40
2017	CIPTC-10	73	16	7	4	0	0	89	4	45

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	15	36	31	16	2	0	51	18	159
2019	CIPTC-07	14	33	36	14	3	0	47	17	36
2019	CIPTC-09	13	38	24	24	0	0	51	24	45
2019	CIPTC-10	10	31	40	15	4	0	42	19	48
2018	CIPTC	9	39	42	9	2	0	48	10	117
2018	CIPTC-07	20	35	35	10	0	0	55	10	20
2018	CIPTC-09	10	37	40	13	0	0	47	13	30
2018	CIPTC-10	4	39	46	9	2	0	44	11	46
2017	CIPTC	13	35	34	14	3	1	48	17	137
2017	CIPTC-07	24	18	41	18	0	0	41	18	17
2017	CIPTC-08	15	27	50	8	0	0	42	8	26
2017	CIPTC-09	10	43	23	18	8	0	53	25	40
2017	CIPTC-10	13	35	31	16	2	2	50	18	45

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	8	23	36	21	12	0	33	31	159
2019	CIPTC-07	8	28	33	25	6	0	31	36	36
2019	CIPTC-09	11	24	31	20	13	0	33	36	45
2019	CIPTC-10	4	25	42	23	6	0	29	29	48
2018	CIPTC	8	15	50	21	6	1	28	22	117
2018	CIPTC-07	0	25	55	20	0	0	20	25	20
2018	CIPTC-09	0	20	47	23	10	0	33	20	30
2018	CIPTC-10	20	9	39	26	7	0	33	28	46
2017	CIPTC	7	14	38	28	13	0	41	22	135
2017	CIPTC-07	12	18	35	24	12	0	35	29	17
2017	CIPTC-08	4	15	38	35	8	0	42	19	26
2017	CIPTC-09	10	8	40	25	18	0	43	18	40
2017	CIPTC-10	7	18	38	24	13	0	38	25	45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	41	42	10	6	1	1	84	6	160
2019	CIPTC-07	31	53	8	6	3	0	83	8	36
2019	CIPTC-09	46	37	11	7	0	0	83	7	46
2019	CIPTC-10	33	48	15	4	0	0	81	4	48
2018	CIPTC	48	40	5	3	2	3	90	4	116
2018	CIPTC-07	35	35	15	5	0	10	78	6	20
2018	CIPTC-09	43	50	3	3	0	0	93	3	30
2018	CIPTC-10	58	31	4	2	4	0	89	7	45
2017	CIPTC	52	38	7	1	2	1	90	3	136
2017	CIPTC-07	65	35	0	0	0	0	100	0	17
2017	CIPTC-08	42	46	8	0	4	0	88	4	26
2017	CIPTC-09	48	38	10	0	5	0	85	5	40
2017	CIPTC-10	54	38	4	2	0	2	93	2	45

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	31	30	17	16	5	1	62	21	158
2019	CIPTC-07	31	19	28	14	8	0	50	22	36
2019	CIPTC-09	24	42	9	20	2	2	68	23	45
2019	CIPTC-10	23	34	21	13	6	2	59	20	47
2018	CIPTC	24	43	13	12	6	3	68	18	117
2018	CIPTC-07	25	20	40	5	5	5	47	11	20
2018	CIPTC-09	23	43	10	20	3	0	67	23	30
2018	CIPTC-10	28	46	7	9	11	0	74	20	46
2017	CIPTC	25	39	13	15	7	1	64	23	137
2017	CIPTC-07	24	65	0	12	0	0	88	12	17
2017	CIPTC-08	12	42	19	23	4	0	54	27	26
2017	CIPTC-09	28	35	8	18	13	0	63	30	40
2017	CIPTC-10	29	29	20	11	9	2	59	21	45

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	19	81	159
2019	CIPTC-07	14	86	36
2019	CIPTC-09	24	76	46
2019	CIPTC-10	19	81	48
2017	CIPTC	12	88	137
2017	CIPTC-07	29	71	17
2014	CIPTC	19	81	102
2014	CIPTC-07	20	80	30
2014	CIPTC-10	17	83	41

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	90	10	30
2019	CIPTC-09	73	27	11
2017	CIPTC	81	19	16
2014	CIPTC	85	15	20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	62	23	4	8	4	88	8	26
2017	CIPTC	46	54	0	0	0	100	0	13
2014	CIPTC	70	18	6	0	6	94	0	17

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	56	32	6	2	1	2	1	58	42	158
2019	CIPTC-07	64	28	3	0	0	3	3	68	32	36
2019	CIPTC-09	59	28	2	4	2	2	2	61	39	46
2019	CIPTC-10	47	36	13	2	2	0	0	47	53	47
2018	CIPTC	63	23	8	2	2	2	1	65	35	116
2018	CIPTC-07	70	20	5	0	0	5	0	74	26	20
2018	CIPTC-09	63	23	10	0	3	0	0	63	37	30
2018	CIPTC-10	62	22	4	4	2	2	2	65	35	45
2017	CIPTC	60	26	8	1	1	0	3	62	38	137
2017	CIPTC-07	41	47	0	0	0	0	12	47	53	17
2017	CIPTC-08	58	23	15	0	0	0	4	60	40	26
2017	CIPTC-09	63	23	10	0	3	0	3	64	36	40
2017	CIPTC-10	67	20	7	4	2	0	0	67	33	45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	55	45	64
2019	CIPTC-07	64	36	11
2019	CIPTC-09	41	59	17
2019	CIPTC-10	60	40	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	CIPTC	65	35	62
2019	CIPTC-07	73	27	11
2019	CIPTC-09	69	31	16
2019	CIPTC-10	63	38	24
2018	CIPTC	78	23	40
2018	CIPTC-09	73	27	11
2018	CIPTC-10	80	20	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	17	41	17	14	5	6	62	20	64
2019	CIPTC-07	9	55	27	9	0	0	64	9	11
2019	CIPTC-09	18	29	24	18	0	12	53	20	17
2019	CIPTC-10	20	32	16	20	4	8	57	26	25
2018	CIPTC	43	35	10	5	5	3	79	10	40
2018	CIPTC-09	45	36	9	0	0	9	90	0	11
2018	CIPTC-10	33	33	20	7	7	0	67	13	15
2017	CIPTC	49	24	10	10	2	6	77	13	51
2017	CIPTC-08	50	10	20	20	0	0	60	20	10
2017	CIPTC-09	57	21	0	21	0	0	79	21	14
2017	CIPTC-10	47	27	20	0	7	0	73	7	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	5	23	16	11	6	2	38	46	28	64
2019	CIPTC-07	0	18	27	9	0	0	45	33	17	11
2019	CIPTC-09	12	24	18	6	6	0	35	55	18	17
2019	CIPTC-10	0	16	12	12	8	4	48	33	42	25
2018	CIPTC	5	5	10	8	18	0	55	22	56	40
2018	CIPTC-09	0	9	9	9	0	0	73	33	33	11
2018	CIPTC-10	7	0	13	7	20	0	53	14	57	15
2017	CIPTC	12	4	10	12	6	10	47	36	41	51
2017	CIPTC-08	10	0	20	20	10	20	20	17	50	10
2017	CIPTC-09	0	7	0	14	7	0	71	25	75	14
2017	CIPTC-10	7	0	13	13	7	20	40	17	50	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	CIPTC	42	21	12	9	5	1	9	71	16	159
2019	CIPTC-07	43	29	9	6	3	3	9	81	10	35
2019	CIPTC-09	48	22	7	9	4	0	11	78	15	46
2019	CIPTC-10	35	21	17	13	6	0	8	61	20	48
2018	CIPTC	55	15	12	3	3	1	10	79	8	117
2018	CIPTC-07	45	15	10	0	0	5	25	86	0	20
2018	CIPTC-09	67	17	7	3	0	0	7	89	4	30
2018	CIPTC-10	50	19	11	7	7	0	7	74	14	46

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - CIPTC

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment