2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - CH

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 37 50 4 8 1 0 0 87 9 364
2019 CH-02 46 48 3 2 1 0 0 94 3 126
2019 CH-03 34 50 4 11 1 0 0 84 12 141
2019 CH-04 17 59 4 19 0 0 0 77 19 49
2017 CH 32 51 5 10 2 0 0 83 12 380
2017 CH-02 34 57 3 5 1 0 0 91 6 129
2017 CH-03 32 47 5 12 3 0 0 80 15 156
2017 CH-04 25 48 8 16 2 0 0 73 18 47
2017 CH-05 35 44 7 14 0 0 0 80 14 30
2014 CH 29 52 6 9 4 0 0 81 13 473
2014 CH-02 32 55 2 7 3 0 0 87 10 169
2014 CH-03 27 49 7 13 4 0 0 76 17 182
2014 CH-04 20 57 11 5 5 1 0 78 11 72
2014 CH-05 30 49 11 10 0 0 0 79 10 35
2011 CH 36 49 5 8 2 0 0 85 10 560
2011 CH-01 61 32 0 7 0 0 0 93 7 15
2011 CH-02 39 50 3 7 2 0 0 88 8 214
2011 CH-03 33 50 6 8 3 0 0 83 11 200
2011 CH-04 38 41 6 13 1 0 0 79 15 66
2011 CH-05 34 50 6 10 0 0 0 84 10 48
2008 CH 36 49 3 9 2 0 0 85 12 485
2008 CH-01 57 38 0 5 0 0 0 95 5 16
2008 CH-02 41 51 2 5 1 0 0 92 6 178
2008 CH-03 31 48 5 12 4 0 0 79 16 192
2008 CH-04 29 56 0 11 4 0 0 85 15 49
2008 CH-05 39 38 6 18 0 0 0 77 18 34

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 66 18 6 7 2 0 1 85 9 365
2019 CH-02 64 22 7 5 2 0 0 86 6 126
2019 CH-03 69 14 8 7 1 0 2 84 8 141
2019 CH-04 60 23 6 8 4 0 0 82 12 50
2017 CH 63 19 7 7 2 0 1 84 9 381
2017 CH-02 62 20 6 11 1 0 1 82 12 129
2017 CH-03 67 18 5 6 4 0 1 85 10 156
2017 CH-04 64 18 8 6 2 0 2 84 8 48
2017 CH-05 50 27 20 3 0 0 0 77 3 30
2014 CH 62 20 6 6 4 1 2 84 10 473
2014 CH-02 64 20 4 8 2 1 2 86 10 169
2014 CH-03 63 18 6 5 6 0 2 82 12 182
2014 CH-04 58 23 8 4 3 3 1 85 7 72
2014 CH-05 46 30 13 8 3 0 0 76 11 35
2011 CH 64 18 6 6 4 0 1 83 11 560
2011 CH-01 53 21 13 0 14 0 0 74 14 15
2011 CH-02 67 18 6 4 3 0 2 86 7 214
2011 CH-03 66 14 5 7 7 0 1 81 14 200
2011 CH-04 68 19 6 6 2 0 0 87 7 66
2011 CH-05 44 28 12 10 6 0 0 72 16 48
2008 CH 63 18 5 9 3 0 1 83 12 484
2008 CH-01 62 6 0 25 6 0 0 69 31 16
2008 CH-02 67 18 7 5 0 0 2 87 5 178
2008 CH-03 63 17 4 9 6 0 2 81 15 191
2008 CH-04 57 27 6 9 0 0 0 84 9 49
2008 CH-05 59 15 6 12 9 0 0 74 20 34

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 36 42 8 11 4 0 0 78 15 363
2019 CH-02 35 45 6 10 3 0 0 80 13 124
2019 CH-03 36 42 7 10 5 0 0 78 15 141
2019 CH-04 30 35 16 12 6 0 0 65 19 50
2017 CH 39 39 7 11 5 0 0 77 16 381
2017 CH-02 35 46 6 9 4 0 0 81 13 129
2017 CH-03 43 34 5 11 7 0 0 77 18 156
2017 CH-04 31 32 12 20 4 0 0 64 25 48
2017 CH-05 37 40 13 7 3 0 0 77 10 30
2014 CH 41 38 7 8 5 0 0 80 13 472
2014 CH-02 34 46 9 8 4 0 0 79 11 169
2014 CH-03 43 34 6 9 7 0 1 77 16 182
2014 CH-04 50 35 5 5 4 0 1 85 10 71
2014 CH-05 55 32 8 5 0 0 0 87 5 35
2011 CH 39 40 8 8 5 0 0 79 13 558
2011 CH-01 57 35 0 7 0 0 0 93 7 14
2011 CH-02 35 44 7 9 5 0 0 79 14 214
2011 CH-03 42 35 10 7 5 0 0 78 12 199
2011 CH-04 41 40 9 9 2 0 0 80 11 66
2011 CH-05 36 40 10 4 10 0 0 76 14 48

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 43 14 13 4 0 0 69 17 363
2019 CH-02 28 49 10 10 3 0 0 77 13 125
2019 CH-03 25 38 17 14 5 0 1 63 19 140
2019 CH-04 14 46 10 23 6 0 0 60 30 50
2018 CH 27 46 10 13 4 0 0 73 18 341
2018 CH-02 19 52 9 14 6 0 0 71 20 105
2018 CH-03 30 43 10 12 5 0 0 73 16 142
2018 CH-04 26 42 13 16 2 0 2 69 18 57
2017 CH 28 43 13 11 5 0 0 71 16 381
2017 CH-02 32 47 9 7 4 0 0 79 12 129
2017 CH-03 26 37 17 13 7 0 0 63 20 156
2017 CH-04 19 44 10 22 4 0 0 63 27 48
2017 CH-05 32 48 13 7 0 0 0 80 7 30
2014 CH 23 39 14 17 7 0 0 62 24 473
2014 CH-02 26 39 17 13 6 0 0 65 19 169
2014 CH-03 20 38 13 21 8 0 0 58 29 182
2014 CH-04 22 47 7 16 8 0 1 69 24 72
2014 CH-05 24 40 19 5 11 0 0 64 16 35
2011 CH 29 42 13 11 4 0 1 71 16 559
2011 CH-01 33 27 13 26 0 0 0 61 26 15
2011 CH-02 26 45 12 12 4 0 0 72 16 214
2011 CH-03 29 40 12 13 6 0 0 69 19 200
2011 CH-04 32 43 12 9 1 0 1 77 11 65
2011 CH-05 28 38 24 4 4 0 2 68 8 48
2008 CH 26 44 14 11 4 0 1 71 15 483
2008 CH-01 37 44 14 6 0 0 0 81 6 16
2008 CH-02 22 48 13 10 6 0 1 71 17 178
2008 CH-03 29 41 14 13 3 0 1 70 16 190
2008 CH-04 25 39 23 8 2 0 2 66 11 49
2008 CH-05 34 47 9 6 6 0 0 80 11 34

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 45 38 10 5 1 0 1 84 6 363
2019 CH-02 44 46 5 3 2 0 0 89 5 125
2019 CH-03 46 33 12 6 2 0 1 80 8 141
2019 CH-04 32 40 20 7 0 0 2 73 7 49
2017 CH 50 36 9 3 1 0 0 87 4 380
2017 CH-02 52 38 5 4 0 0 0 91 4 128
2017 CH-03 42 40 12 5 1 0 1 83 5 156
2017 CH-04 52 34 9 2 2 0 0 87 4 48
2017 CH-05 73 20 7 0 0 0 0 93 0 30
2014 CH 46 40 6 6 1 0 0 86 7 473
2014 CH-02 47 41 8 4 0 0 0 88 4 169
2014 CH-03 44 40 4 9 3 0 1 84 12 182
2014 CH-04 50 31 13 4 1 0 0 81 5 72
2014 CH-05 49 48 0 3 0 0 0 97 3 35

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 46 34 11 6 3 0 0 80 9 363
2019 CH-02 47 33 13 4 3 0 0 80 7 124
2019 CH-03 46 33 9 6 5 0 1 79 11 141
2019 CH-04 40 44 11 4 0 0 0 84 4 50
2018 CH 42 37 11 6 3 0 1 80 9 338
2018 CH-02 44 36 10 4 5 0 1 81 9 103
2018 CH-03 38 42 9 7 2 0 1 81 10 141
2018 CH-04 46 30 10 9 4 0 2 78 13 57
2017 CH 44 34 12 5 4 0 1 79 9 380
2017 CH-02 47 36 10 3 2 0 2 84 5 128
2017 CH-03 40 34 13 7 6 0 1 74 13 156
2017 CH-04 47 41 6 4 2 0 0 88 6 48
2017 CH-05 48 29 17 3 3 0 0 77 6 30
2014 CH 38 38 14 7 3 0 1 76 10 473
2014 CH-02 40 38 14 4 2 1 2 80 6 169
2014 CH-03 33 42 13 9 4 0 0 75 12 182
2014 CH-04 35 30 19 12 3 0 1 66 15 72
2014 CH-05 59 28 8 3 3 0 0 87 5 35
2011 CH 43 36 11 7 3 0 1 79 10 560
2011 CH-01 47 46 7 0 0 0 0 93 0 15
2011 CH-02 45 35 13 6 1 0 0 80 7 214
2011 CH-03 42 36 10 7 4 0 0 79 11 200
2011 CH-04 44 32 14 6 4 0 0 76 10 66
2011 CH-05 40 30 4 14 10 0 2 71 24 48

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 37 43 10 7 3 0 0 80 10 365
2019 CH-02 35 40 15 7 3 0 0 75 10 126
2019 CH-03 38 46 4 7 5 0 0 84 11 141
2019 CH-04 37 40 15 8 0 0 0 77 8 50
2018 CH 37 41 14 6 3 0 0 78 9 339
2018 CH-02 25 41 23 8 4 0 0 66 11 105
2018 CH-03 40 43 9 4 4 0 0 83 8 142
2018 CH-04 41 46 6 7 0 0 0 87 7 55
2017 CH 41 41 11 5 2 0 0 82 7 380
2017 CH-02 35 48 9 5 2 0 0 84 7 129
2017 CH-03 43 39 12 5 2 0 0 81 7 155
2017 CH-04 42 44 13 2 0 0 0 86 2 48
2017 CH-05 52 35 7 7 0 0 0 86 7 30
2014 CH 35 46 11 7 2 0 0 81 8 473
2014 CH-02 33 49 11 5 2 0 0 82 7 169
2014 CH-03 38 41 10 8 2 0 0 79 11 182
2014 CH-04 32 43 18 7 1 0 0 74 8 72
2014 CH-05 33 59 3 5 0 0 0 92 5 35
2011 CH 41 39 10 7 4 0 0 79 11 559
2011 CH-01 53 40 0 7 0 0 0 93 7 15
2011 CH-02 37 39 12 8 3 0 0 77 12 214
2011 CH-03 42 36 10 6 5 0 0 78 12 199
2011 CH-04 40 45 9 4 1 0 0 85 6 66
2011 CH-05 48 38 4 8 2 0 0 86 10 48
2008 CH 40 40 11 6 3 0 0 81 9 481
2008 CH-01 49 45 0 6 0 0 0 94 6 16
2008 CH-02 35 45 12 6 3 0 0 80 9 177
2008 CH-03 41 40 11 5 3 0 0 80 8 189
2008 CH-04 44 35 14 6 0 2 0 80 6 49
2008 CH-05 51 38 6 6 0 0 0 89 6 34

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 23 38 18 13 6 0 0 62 20 365
2019 CH-02 22 36 23 12 7 1 0 58 19 126
2019 CH-03 21 39 16 16 9 0 0 59 25 141
2019 CH-04 30 31 16 17 4 0 2 63 21 50
2018 CH 23 33 20 16 7 1 1 56 23 341
2018 CH-02 16 32 29 14 7 0 1 49 22 105
2018 CH-03 24 28 15 20 9 2 1 54 30 142
2018 CH-04 20 47 12 12 7 0 2 68 20 57
2017 CH 24 37 21 10 9 0 0 60 19 381
2017 CH-02 27 32 21 12 7 0 0 59 19 129
2017 CH-03 20 42 21 8 9 0 0 62 17 156
2017 CH-04 29 41 9 12 8 0 0 71 21 48
2017 CH-05 22 29 36 3 9 0 0 51 13 30
2014 CH 18 36 20 17 8 1 0 55 26 473
2014 CH-02 19 33 22 15 11 0 0 52 26 169
2014 CH-03 14 36 21 18 9 1 0 51 28 182
2014 CH-04 22 37 12 21 7 1 0 60 28 72
2014 CH-05 29 47 16 8 0 0 0 76 8 35
2011 CH 20 37 18 14 10 1 1 57 24 559
2011 CH-01 29 35 14 15 8 0 0 63 22 14
2011 CH-02 18 38 21 15 7 1 0 56 23 214
2011 CH-03 20 37 18 13 12 1 0 57 25 200
2011 CH-04 23 36 15 15 11 0 0 59 26 66
2011 CH-05 22 34 16 12 16 0 0 56 28 48

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 48 11 7 2 0 0 80 9 365
2019 CH-02 32 49 12 6 1 0 0 81 7 126
2019 CH-03 31 52 6 7 4 0 0 83 11 141
2019 CH-04 31 30 24 12 2 0 0 61 14 50
2018 CH 36 40 14 8 2 0 0 76 10 341
2018 CH-02 31 38 18 10 2 1 0 70 12 105
2018 CH-03 36 43 11 7 3 0 0 79 10 142
2018 CH-04 41 37 17 5 0 0 0 77 5 57
2017 CH 35 44 12 7 2 0 0 79 9 379
2017 CH-02 33 50 8 9 1 0 0 83 9 129
2017 CH-03 37 38 16 6 3 0 0 75 8 154
2017 CH-04 43 40 4 10 2 0 0 84 12 48
2017 CH-05 33 44 20 0 3 0 0 77 3 30

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 39 44 11 5 1 0 0 84 6 364
2019 CH-02 34 47 11 6 1 1 0 82 6 126
2019 CH-03 40 43 10 6 1 0 0 83 7 140
2019 CH-04 42 37 18 4 0 0 0 78 4 50
2018 CH 44 43 9 3 1 1 0 87 4 341
2018 CH-02 33 50 12 4 3 0 0 82 6 105
2018 CH-03 43 42 9 5 0 1 0 86 5 141
2018 CH-04 53 43 2 0 2 0 0 96 2 57
2017 CH 45 42 9 3 1 0 0 87 4 381
2017 CH-02 44 41 9 4 2 0 0 85 6 129
2017 CH-03 49 38 9 3 1 0 0 87 4 156
2017 CH-04 43 49 5 2 0 0 0 92 2 48
2017 CH-05 48 38 10 3 0 0 0 86 3 30
2014 CH 38 44 12 5 1 0 0 82 6 473
2014 CH-02 35 47 11 6 0 1 0 83 6 169
2014 CH-03 38 41 14 6 0 0 0 79 6 182
2014 CH-04 41 42 8 4 4 0 1 84 8 72
2014 CH-05 43 46 11 0 0 0 0 89 0 35
2011 CH 40 41 10 6 2 1 1 82 8 558
2011 CH-01 43 44 7 0 0 0 7 93 0 14
2011 CH-02 37 39 13 8 1 1 0 77 10 214
2011 CH-03 42 42 7 6 3 1 0 84 9 199
2011 CH-04 42 47 9 3 0 0 0 88 3 66
2011 CH-05 44 38 12 4 2 0 0 82 6 48
2008 CH 43 38 10 5 2 1 0 83 7 485
2008 CH-01 37 45 18 0 0 0 0 82 0 16
2008 CH-02 44 40 8 4 4 1 0 84 8 178
2008 CH-03 44 37 10 6 1 1 0 83 8 192
2008 CH-04 43 38 10 4 3 0 2 83 6 49
2008 CH-05 45 32 20 3 0 0 0 77 3 34

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 45 16 10 4 0 0 71 13 365
2019 CH-02 25 44 16 12 5 0 0 68 16 126
2019 CH-03 24 44 19 8 6 0 0 68 13 141
2019 CH-04 26 51 10 14 0 0 0 76 14 50
2018 CH 29 37 18 12 4 0 0 66 16 342
2018 CH-02 21 35 25 13 5 0 0 56 19 105
2018 CH-03 32 38 14 11 5 0 0 70 16 142
2018 CH-04 32 44 13 8 4 0 0 75 12 57
2017 CH 33 37 14 9 7 0 0 70 16 381
2017 CH-02 28 42 17 6 6 0 0 71 12 129
2017 CH-03 36 32 13 11 8 0 0 68 19 156
2017 CH-04 31 44 12 10 2 0 0 75 12 48
2017 CH-05 35 38 10 7 9 0 0 74 16 30

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 51 36 10 2 1 0 0 87 3 364
2019 CH-02 48 38 12 2 1 0 0 85 2 125
2019 CH-03 53 36 9 1 1 0 0 89 2 141
2019 CH-04 53 28 11 8 0 0 0 81 8 50
2018 CH 54 33 8 3 1 0 0 88 4 338
2018 CH-02 43 39 13 4 1 0 0 82 4 103
2018 CH-03 56 36 3 4 1 0 0 92 5 141
2018 CH-04 63 25 7 4 2 0 0 88 5 57
2017 CH 60 31 7 1 1 0 0 91 2 381
2017 CH-02 56 33 8 2 2 0 0 89 3 129
2017 CH-03 63 28 6 2 1 0 0 91 3 156
2017 CH-04 51 40 8 0 0 0 0 92 0 48
2017 CH-05 67 27 7 0 0 0 0 93 0 30
2014 CH 60 32 6 2 1 0 0 91 3 473
2014 CH-02 56 35 6 2 1 0 0 91 3 169
2014 CH-03 62 28 7 2 1 0 0 90 3 182
2014 CH-04 59 32 5 2 1 0 0 91 4 72
2014 CH-05 63 37 0 0 0 0 0 100 0 35
2011 CH 64 27 7 2 1 0 0 91 2 560
2011 CH-01 58 27 14 0 0 0 0 86 0 15
2011 CH-02 60 30 7 2 0 0 0 90 2 214
2011 CH-03 66 24 7 3 1 0 0 89 4 200
2011 CH-04 70 27 3 0 0 0 0 97 0 66
2011 CH-05 68 28 4 0 0 0 0 96 0 48

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 44 14 8 4 0 0 74 13 362
2019 CH-02 23 46 14 12 5 0 0 69 17 126
2019 CH-03 32 43 13 7 5 0 0 75 12 140
2019 CH-04 29 41 16 10 4 0 0 70 14 50
2018 CH 27 40 19 10 3 0 0 67 13 337
2018 CH-02 17 38 29 13 3 0 0 55 16 104
2018 CH-03 33 35 17 11 3 0 0 69 14 139
2018 CH-04 27 55 9 7 2 0 0 82 9 56
2017 CH 30 45 11 10 3 0 0 75 14 381
2017 CH-02 25 51 9 9 4 0 0 77 14 129
2017 CH-03 34 40 14 9 4 0 0 73 13 156
2017 CH-04 22 54 14 10 0 0 0 76 10 48
2017 CH-05 42 32 10 16 0 0 0 73 16 30
2014 CH 24 43 15 12 5 0 0 68 17 473
2014 CH-02 19 45 17 13 6 0 0 64 19 169
2014 CH-03 25 43 15 13 3 0 0 69 16 182
2014 CH-04 32 33 14 11 8 1 1 67 19 72
2014 CH-05 25 59 3 10 3 0 0 84 13 35
2011 CH 30 44 13 10 3 1 0 75 12 559
2011 CH-01 33 40 20 7 0 0 0 73 7 15
2011 CH-02 26 46 16 9 3 0 0 72 12 214
2011 CH-03 31 45 9 11 3 1 0 77 14 199
2011 CH-04 32 39 16 10 3 0 0 71 13 66
2011 CH-05 36 44 12 6 2 0 0 80 8 48

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 40 19 9 5 0 0 68 13 365
2019 CH-02 23 43 18 10 6 0 1 66 16 126
2019 CH-03 28 41 16 7 7 0 0 69 14 141
2019 CH-04 30 29 33 8 0 0 0 58 8 50
2018 CH 29 35 20 12 3 0 0 65 15 339
2018 CH-02 22 33 23 17 4 0 1 55 21 105
2018 CH-03 35 32 19 10 4 1 0 67 14 140
2018 CH-04 26 45 19 9 2 0 0 70 11 56
2017 CH 33 39 16 7 4 0 0 72 11 381
2017 CH-02 30 43 15 7 4 0 1 73 11 129
2017 CH-03 38 32 17 7 5 0 0 70 13 156
2017 CH-04 22 57 15 7 0 0 0 79 7 48
2017 CH-05 39 35 20 3 3 0 0 73 7 30
2014 CH 27 38 17 12 6 0 0 65 18 472
2014 CH-02 24 35 22 11 7 1 0 59 18 169
2014 CH-03 29 38 17 10 6 0 0 67 17 181
2014 CH-04 23 42 14 15 6 0 0 65 21 72
2014 CH-05 40 44 6 10 0 0 0 84 10 35

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 43 16 9 3 0 1 72 12 358
2019 CH-02 27 42 18 11 1 0 0 70 12 122
2019 CH-03 31 41 15 6 4 1 1 73 11 139
2019 CH-04 23 42 16 11 6 0 2 66 18 50
2018 CH 25 38 23 11 4 0 0 63 14 339
2018 CH-02 15 46 26 9 4 0 0 61 12 104
2018 CH-03 29 33 23 12 3 0 0 62 16 141
2018 CH-04 24 40 20 13 2 0 2 65 15 56
2017 CH 31 41 14 8 5 0 0 72 13 381
2017 CH-02 29 49 12 5 5 0 0 77 11 129
2017 CH-03 34 37 18 6 5 1 0 71 11 156
2017 CH-04 31 42 14 8 4 0 0 73 12 48
2017 CH-05 35 29 6 20 9 0 0 64 30 30
2014 CH 27 40 18 11 5 0 1 67 15 473
2014 CH-02 26 43 19 7 4 0 1 70 11 169
2014 CH-03 25 39 18 13 5 0 0 64 18 182
2014 CH-04 27 32 16 15 8 1 1 61 23 72
2014 CH-05 33 43 17 8 0 0 0 76 8 35
2011 CH 35 43 13 5 2 1 1 79 7 558
2011 CH-01 28 58 14 0 0 0 0 86 0 14
2011 CH-02 35 44 13 4 2 1 1 80 6 214
2011 CH-03 37 40 14 5 3 0 1 78 8 199
2011 CH-04 30 40 15 10 1 1 1 72 12 66
2011 CH-05 36 50 8 4 0 2 0 88 4 48

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 45 38 11 4 2 0 0 82 6 365
2019 CH-02 46 36 12 3 2 0 0 82 6 126
2019 CH-03 44 39 9 5 2 0 0 83 8 141
2019 CH-04 46 31 15 8 0 0 0 77 8 50
2018 CH 38 41 13 6 2 0 0 80 8 341
2018 CH-02 30 41 19 8 2 0 0 71 10 105
2018 CH-03 39 43 12 3 2 0 0 82 5 141
2018 CH-04 41 44 7 7 0 0 0 85 7 57
2017 CH 47 37 11 4 2 0 0 84 6 381
2017 CH-02 44 41 11 2 2 1 0 86 4 129
2017 CH-03 47 34 12 5 2 0 0 81 7 156
2017 CH-04 43 44 11 2 0 0 0 87 2 48
2017 CH-05 52 35 10 3 0 0 0 86 3 30
2014 CH 40 43 9 6 2 0 0 83 8 473
2014 CH-02 41 43 10 4 2 0 0 84 6 169
2014 CH-03 41 41 7 9 2 0 0 82 11 182
2014 CH-04 38 44 10 5 3 0 1 82 8 72
2014 CH-05 33 56 5 5 0 0 0 89 5 35
2011 CH 45 41 8 4 2 0 0 85 6 560
2011 CH-01 73 20 7 0 0 0 0 93 0 15
2011 CH-02 42 43 9 4 2 0 0 85 6 214
2011 CH-03 47 36 8 7 3 0 0 83 10 200
2011 CH-04 42 49 9 0 0 0 0 91 0 66
2011 CH-05 46 40 8 6 0 0 0 86 6 48
2008 CH 48 37 8 5 2 0 0 85 7 483
2008 CH-01 50 50 0 0 0 0 0 100 0 16
2008 CH-02 45 37 10 5 3 1 0 82 7 177
2008 CH-03 50 36 9 5 0 0 0 86 6 191
2008 CH-04 46 40 2 6 5 2 0 88 10 49
2008 CH-05 54 32 9 6 0 0 0 86 6 34

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 37 18 8 4 0 1 70 12 361
2019 CH-02 42 39 13 4 1 0 1 82 5 125
2019 CH-03 27 39 19 11 3 1 0 67 14 138
2019 CH-04 23 35 20 8 14 0 0 58 22 50
2018 CH 31 40 15 9 4 0 1 71 13 342
2018 CH-02 38 42 13 6 0 0 2 82 6 105
2018 CH-03 30 36 17 8 7 0 1 67 16 142
2018 CH-04 19 46 16 15 2 0 2 67 17 57
2017 CH 34 38 19 5 4 0 0 72 9 381
2017 CH-02 45 42 9 2 2 0 0 87 4 129
2017 CH-03 31 36 20 7 5 1 0 67 13 156
2017 CH-04 35 26 27 8 2 0 2 62 10 48
2017 CH-05 14 45 32 0 10 0 0 59 10 30
2014 CH 30 38 22 6 3 0 1 68 9 473
2014 CH-02 40 40 17 3 1 0 0 79 4 169
2014 CH-03 27 38 25 6 3 0 1 66 9 182
2014 CH-04 16 35 30 11 8 0 1 51 19 72
2014 CH-05 16 43 22 8 11 0 0 59 19 35
2011 CH 33 38 16 8 3 0 1 73 11 557
2011 CH-01 39 53 0 7 0 0 0 93 7 15
2011 CH-02 39 42 14 3 2 0 0 81 5 213
2011 CH-03 34 35 18 8 2 0 2 71 10 200
2011 CH-04 20 38 18 14 11 0 0 57 25 64
2011 CH-05 26 28 19 20 8 0 0 54 28 48
2008 CH 25 36 22 10 6 0 0 62 17 484
2008 CH-01 18 45 6 20 11 0 0 63 31 16
2008 CH-02 32 37 21 5 4 0 1 70 9 178
2008 CH-03 22 39 22 12 5 0 0 61 17 191
2008 CH-04 23 28 19 19 10 0 0 52 29 49
2008 CH-05 12 29 27 14 17 0 0 41 31 34

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 5 21 42 26 5 1 1 31 27 364
2019 CH-02 3 16 47 28 5 1 1 33 19 125
2019 CH-03 7 19 36 31 5 1 1 37 26 141
2019 CH-04 6 37 43 11 1 1 0 12 44 50
2018 CH 8 20 43 22 6 1 1 29 28 342
2018 CH-02 7 21 41 22 7 1 0 30 29 105
2018 CH-03 8 14 48 20 8 1 1 28 23 142
2018 CH-04 4 24 41 27 3 0 2 31 28 57
2017 CH 6 20 40 22 7 1 4 30 27 379
2017 CH-02 3 16 44 23 8 1 4 33 21 128
2017 CH-03 8 16 37 22 8 2 7 33 26 155
2017 CH-04 4 33 41 19 2 0 0 21 38 48
2017 CH-05 0 29 48 19 3 0 0 22 29 30
2014 CH 5 24 43 18 6 1 2 25 30 471
2014 CH-02 4 25 41 17 9 1 3 27 30 168
2014 CH-03 6 23 41 21 6 0 2 27 30 181
2014 CH-04 6 25 44 15 4 3 4 20 34 72
2014 CH-05 5 21 65 8 0 0 0 8 27 35
2011 CH 10 21 36 20 8 2 4 30 32 557
2011 CH-01 23 22 21 7 20 0 7 29 48 14
2011 CH-02 7 19 37 20 11 2 4 33 27 213
2011 CH-03 10 18 37 24 6 2 3 31 29 199
2011 CH-04 10 29 40 14 4 0 3 18 41 66
2011 CH-05 14 30 35 16 4 0 2 20 44 48
2008 CH 7 26 38 20 6 2 1 26 35 482
2008 CH-01 0 39 31 18 6 0 6 25 42 16
2008 CH-02 8 21 40 21 8 2 0 30 30 176
2008 CH-03 6 26 36 20 6 3 3 27 35 191
2008 CH-04 8 31 42 16 4 0 0 20 39 49
2008 CH-05 6 43 30 18 3 0 0 21 49 34

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 4 14 27 36 14 3 2 53 19 363
2019 CH-02 5 14 21 41 16 2 1 59 20 125
2019 CH-03 5 10 29 35 14 4 3 53 16 140
2019 CH-04 2 17 37 34 6 3 0 41 20 50
2018 CH 8 13 33 29 14 1 1 44 22 341
2018 CH-02 10 18 29 25 15 1 2 41 29 105
2018 CH-03 7 9 35 28 17 1 1 47 17 142
2018 CH-04 5 16 36 34 5 2 2 41 22 56
2017 CH 7 16 28 26 14 3 5 44 25 379
2017 CH-02 9 14 24 26 20 5 3 50 25 129
2017 CH-03 5 14 31 26 13 3 7 44 21 154
2017 CH-04 6 23 34 22 8 4 2 32 31 48
2017 CH-05 3 16 35 39 3 0 3 43 20 30
2014 CH 9 19 31 26 9 3 3 37 30 472
2014 CH-02 10 19 27 27 8 4 4 38 32 169
2014 CH-03 7 23 32 26 7 2 3 35 31 181
2014 CH-04 6 13 33 20 19 5 2 43 21 72
2014 CH-05 5 21 40 30 3 0 0 33 27 35
2011 CH 10 18 29 23 13 4 4 39 31 559
2011 CH-01 21 7 7 19 26 7 13 56 36 15
2011 CH-02 8 18 26 24 16 4 3 43 28 213
2011 CH-03 12 15 32 25 11 3 3 38 28 200
2011 CH-04 9 20 33 22 8 5 3 32 31 66
2011 CH-05 12 32 30 16 6 2 2 22 46 48
2008 CH 8 21 30 20 13 4 3 36 31 481
2008 CH-01 6 30 20 18 6 14 6 30 45 16
2008 CH-02 5 20 34 16 20 4 2 38 26 176
2008 CH-03 11 20 26 23 10 3 5 37 34 190
2008 CH-04 10 28 27 27 4 4 0 33 39 49
2008 CH-05 9 20 45 18 9 0 0 27 29 34

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 16 24 34 16 7 2 1 24 42 361
2019 CH-02 12 20 32 24 8 3 2 34 33 124
2019 CH-03 20 27 31 14 7 1 1 21 47 140
2019 CH-04 16 28 39 12 4 0 0 17 44 50
2018 CH 17 27 27 18 6 2 2 25 47 340
2018 CH-02 11 29 24 20 6 6 3 29 44 105
2018 CH-03 23 24 27 17 7 1 1 25 47 142
2018 CH-04 13 33 36 13 2 0 4 15 47 55
2017 CH 14 32 26 13 8 1 6 22 50 379
2017 CH-02 10 34 24 13 11 0 8 26 48 129
2017 CH-03 15 29 26 13 9 1 5 24 48 154
2017 CH-04 26 30 25 9 2 2 6 11 61 48
2017 CH-05 7 50 36 7 0 0 0 7 57 30
2014 CH 20 30 25 14 6 1 3 21 53 469
2014 CH-02 13 33 20 19 8 1 6 29 50 166
2014 CH-03 22 24 33 13 5 0 3 19 47 181
2014 CH-04 24 32 21 12 6 3 2 19 59 72
2014 CH-05 30 46 19 3 3 0 0 5 76 35
2011 CH 18 24 29 15 8 2 4 25 45 557
2011 CH-01 7 7 20 39 6 14 7 57 18 15
2011 CH-02 13 23 31 16 11 1 5 29 38 212
2011 CH-03 20 21 33 15 7 0 3 23 43 200
2011 CH-04 29 29 24 15 1 0 1 17 59 66
2011 CH-05 29 37 18 4 10 2 0 15 67 47
2008 CH 17 25 29 16 7 3 4 24 45 479
2008 CH-01 13 19 38 6 6 6 12 15 38 16
2008 CH-02 14 24 27 19 10 3 3 31 41 175
2008 CH-03 18 28 28 16 5 1 4 22 48 190
2008 CH-04 30 21 27 12 4 4 2 18 54 48
2008 CH-05 14 23 42 15 3 3 0 18 38 34

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 10 35 35 13 0 1 48 16 363
2019 CH-02 3 7 26 47 17 1 0 64 10 124
2019 CH-03 9 8 35 35 11 0 1 47 18 141
2019 CH-04 11 15 47 22 5 0 0 27 26 50
2018 CH 6 16 33 32 10 1 1 44 23 342
2018 CH-02 3 14 25 41 14 2 1 57 17 105
2018 CH-03 6 17 35 28 11 1 1 40 24 142
2018 CH-04 5 24 40 25 2 2 2 28 31 57
2017 CH 4 14 37 28 12 2 3 42 19 377
2017 CH-02 2 7 31 40 15 2 3 58 10 129
2017 CH-03 7 14 37 23 13 2 5 38 22 153
2017 CH-04 2 27 41 23 7 0 0 30 30 47
2017 CH-05 7 22 51 16 3 0 0 20 29 30
2014 CH 4 12 38 31 10 2 3 43 17 468
2014 CH-02 4 7 38 33 14 2 3 49 11 168
2014 CH-03 5 9 37 33 10 2 4 46 15 179
2014 CH-04 4 24 38 24 5 1 3 31 29 71
2014 CH-05 5 19 52 24 0 0 0 24 25 35
2011 CH 6 14 32 30 14 1 4 46 21 558
2011 CH-01 0 8 30 21 27 7 7 56 9 14
2011 CH-02 5 10 29 32 18 0 5 53 15 213
2011 CH-03 5 12 28 36 13 1 5 52 19 200
2011 CH-04 8 13 52 23 3 1 0 26 21 66
2011 CH-05 8 36 36 12 8 0 0 20 44 48
2008 CH 7 16 36 25 13 1 2 39 23 481
2008 CH-01 6 14 32 31 5 0 12 41 23 16
2008 CH-02 6 13 29 29 21 2 2 51 19 176
2008 CH-03 5 15 38 25 12 1 3 39 21 190
2008 CH-04 6 23 53 12 4 2 0 16 30 49
2008 CH-05 11 32 38 15 3 0 0 18 44 34

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 11 22 32 22 10 1 1 33 35 363
2019 CH-02 7 11 29 37 15 2 0 52 18 125
2019 CH-03 12 29 30 19 8 1 1 28 42 140
2019 CH-04 22 36 35 2 2 0 3 4 59 50
2018 CH 18 27 27 17 8 1 2 26 46 341
2018 CH-02 11 20 35 19 10 2 3 31 33 105
2018 CH-03 21 34 19 15 9 1 1 25 56 142
2018 CH-04 19 29 31 14 2 2 4 17 51 56
2017 CH 18 24 26 17 10 2 4 29 44 379
2017 CH-02 12 21 27 25 12 1 3 38 34 128
2017 CH-03 21 24 19 16 10 4 6 29 50 155
2017 CH-04 21 23 41 6 6 2 0 13 45 48
2017 CH-05 23 32 25 17 3 0 0 20 55 30
2014 CH 16 25 32 16 6 2 3 23 43 470
2014 CH-02 10 21 33 21 9 2 3 32 33 167
2014 CH-03 15 27 34 15 4 2 3 21 44 181
2014 CH-04 26 28 24 12 4 0 5 17 58 72
2014 CH-05 22 30 38 5 5 0 0 10 52 35
2011 CH 17 21 24 22 8 2 4 33 41 560
2011 CH-01 21 7 7 19 19 7 19 52 39 15
2011 CH-02 14 17 25 25 11 2 5 39 34 214
2011 CH-03 17 21 23 26 8 3 2 36 40 200
2011 CH-04 21 33 31 12 1 0 1 14 55 66
2011 CH-05 28 33 24 12 4 0 0 16 61 48
2008 CH 16 24 30 16 10 2 2 27 42 483
2008 CH-01 14 30 38 6 6 0 6 13 46 16
2008 CH-02 11 19 27 23 17 2 2 41 31 177
2008 CH-03 19 23 34 12 7 2 4 20 44 192
2008 CH-04 24 30 32 12 2 0 0 14 54 48
2008 CH-05 18 43 24 9 3 3 0 12 63 34

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 15 28 27 19 2 3 48 22 361
2019 CH-02 5 11 26 29 24 2 2 56 17 124
2019 CH-03 6 13 31 27 17 2 4 47 21 140
2019 CH-04 9 23 29 26 8 3 2 36 34 50
2018 CH 9 17 24 28 18 2 2 48 27 342
2018 CH-02 10 10 30 26 21 3 1 49 20 105
2018 CH-03 7 24 19 25 20 3 1 47 33 142
2018 CH-04 9 24 20 33 8 0 5 44 34 57
2017 CH 9 15 30 22 18 3 4 43 25 379
2017 CH-02 7 10 26 27 24 2 3 54 19 129
2017 CH-03 8 15 33 19 15 4 6 37 26 154
2017 CH-04 10 21 23 26 15 6 0 43 32 48
2017 CH-05 0 20 44 27 10 0 0 36 20 30
2014 CH 6 14 25 32 14 3 6 50 22 469
2014 CH-02 6 15 21 34 14 3 7 53 24 167
2014 CH-03 5 14 27 29 15 4 5 49 21 180
2014 CH-04 9 11 32 26 11 0 10 41 23 72
2014 CH-05 3 14 19 54 8 0 3 63 17 35
2011 CH 6 12 23 32 18 3 6 54 20 557
2011 CH-01 0 15 8 14 27 22 15 64 23 14
2011 CH-02 2 10 22 36 20 2 8 62 14 213
2011 CH-03 9 13 23 31 17 2 4 52 23 200
2011 CH-04 8 15 28 32 11 2 4 46 24 65
2011 CH-05 12 14 32 20 16 4 2 38 28 48
2008 CH 8 19 27 24 13 4 5 41 30 482
2008 CH-01 0 30 33 25 0 0 12 28 34 16
2008 CH-02 2 16 24 30 19 5 4 54 20 176
2008 CH-03 11 21 28 19 11 4 6 34 35 191
2008 CH-04 14 17 27 28 11 2 0 40 32 49
2008 CH-05 17 25 23 23 9 3 0 33 43 34

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 24 30 21 6 2 2 29 40 363
2019 CH-02 11 17 29 30 11 0 2 41 29 126
2019 CH-03 16 27 31 20 3 3 1 24 44 139
2019 CH-04 19 28 29 15 2 5 2 18 50 50
2018 CH 17 24 32 14 6 3 3 22 44 341
2018 CH-02 10 21 37 15 6 6 5 24 35 105
2018 CH-03 22 23 29 15 7 3 1 23 47 141
2018 CH-04 16 25 37 16 2 2 4 18 43 57
2017 CH 13 26 32 14 7 3 5 22 43 378
2017 CH-02 12 20 34 16 9 5 5 28 35 129
2017 CH-03 12 26 33 12 7 3 7 21 43 154
2017 CH-04 17 38 31 11 2 0 2 13 56 48
2017 CH-05 14 43 27 17 0 0 0 17 56 30
2014 CH 15 25 30 15 7 3 5 24 44 470
2014 CH-02 10 23 26 21 9 2 7 34 37 168
2014 CH-03 18 20 36 12 5 4 4 19 42 180
2014 CH-04 22 25 26 9 9 3 6 20 52 72
2014 CH-05 19 43 25 13 0 0 0 13 62 35

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 7 20 37 23 12 1 1 35 27 363
2019 CH-02 6 16 33 26 18 0 0 44 22 126
2019 CH-03 5 18 35 30 10 0 2 41 24 139
2019 CH-04 14 37 37 8 1 2 0 10 52 50
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 68 17 5 5 3 0 2 86 8 363
2019 CH-02 68 18 5 3 4 0 2 88 7 126
2019 CH-03 68 13 6 6 2 1 3 85 8 140
2019 CH-04 62 22 6 8 2 0 0 84 10 50
2017 CH 69 15 9 4 2 0 1 85 6 381
2017 CH-02 75 14 8 2 1 0 1 90 3 129
2017 CH-03 67 16 6 6 4 1 1 84 10 156
2017 CH-04 69 10 17 2 2 0 0 79 4 48
2017 CH-05 62 18 17 3 0 0 0 80 3 30
2014 CH 69 15 6 3 3 1 3 87 7 473
2014 CH-02 68 14 6 3 3 1 5 86 7 169
2014 CH-03 68 17 6 3 4 1 3 87 7 182
2014 CH-04 66 19 6 1 4 1 2 89 5 72
2014 CH-05 71 13 5 11 0 0 0 84 11 35
2011 CH 66 14 6 6 4 1 4 83 10 555
2011 CH-01 71 15 7 0 7 0 0 86 7 14
2011 CH-02 67 14 6 4 3 0 6 86 7 211
2011 CH-03 70 11 5 7 5 0 2 82 12 200
2011 CH-04 64 20 8 1 3 0 3 87 5 65
2011 CH-05 54 14 12 14 6 0 0 68 20 48
2008 CH 64 14 5 6 4 0 7 84 11 484
2008 CH-01 50 19 6 19 6 0 0 69 25 16
2008 CH-02 69 11 5 6 3 0 7 86 9 178
2008 CH-03 62 14 6 4 6 0 8 83 10 191
2008 CH-04 59 21 4 9 3 0 4 83 12 49
2008 CH-05 56 26 3 9 6 0 0 83 14 34

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 31 18 15 5 6 4 58 22 363
2019 CH-02 19 34 17 14 7 6 3 59 22 126
2019 CH-03 17 31 18 18 5 6 4 54 26 140
2019 CH-04 21 24 17 16 7 8 6 53 27 50
2018 CH 17 37 20 12 5 5 4 60 18 341
2018 CH-02 12 30 23 21 5 5 4 46 28 105
2018 CH-03 15 38 21 9 6 5 6 59 17 141
2018 CH-04 28 32 17 5 4 11 4 70 10 57
2017 CH 23 32 19 9 9 5 4 60 20 381
2017 CH-02 19 30 25 8 8 3 8 55 18 129
2017 CH-03 24 31 17 12 10 6 2 59 23 156
2017 CH-04 27 34 13 8 6 8 4 70 16 48
2017 CH-05 29 47 14 7 3 0 0 76 10 30
2014 CH 21 35 18 10 8 4 4 61 19 473
2014 CH-02 19 31 16 15 10 5 4 55 27 169
2014 CH-03 19 34 20 10 8 3 5 58 20 182
2014 CH-04 27 44 15 4 2 6 2 77 7 72
2014 CH-05 27 52 13 5 0 3 0 81 6 35

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 34 33 15 11 5 2 0 69 16 362
2019 CH-02 31 38 13 11 7 1 0 69 18 126
2019 CH-03 28 32 20 11 6 3 0 62 17 139
2019 CH-04 39 29 6 22 2 2 0 69 24 50
2018 CH 36 35 10 9 7 2 0 73 17 340
2018 CH-02 26 38 14 13 7 1 1 66 21 105
2018 CH-03 36 33 11 10 9 2 0 70 19 141
2018 CH-04 44 35 7 5 7 2 0 80 13 57
2017 CH 41 30 11 8 8 2 0 72 17 381
2017 CH-02 38 38 8 7 7 1 0 77 15 129
2017 CH-03 41 25 14 7 10 2 0 68 17 156
2017 CH-04 43 26 10 10 8 3 0 71 19 48
2017 CH-05 48 29 7 16 0 0 0 77 16 30
2014 CH 35 35 11 11 7 1 0 71 18 473
2014 CH-02 32 35 13 10 9 1 0 68 19 169
2014 CH-03 34 31 12 14 8 1 0 66 22 182
2014 CH-04 39 38 8 6 6 3 1 79 12 72
2014 CH-05 49 43 5 3 0 0 0 92 3 35

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 42 38 11 6 3 0 0 81 9 363
2019 CH-02 42 35 12 6 4 1 0 78 10 126
2019 CH-03 39 38 12 9 2 0 0 78 11 140
2019 CH-04 42 45 4 4 4 0 0 87 9 50
2018 CH 41 38 12 6 3 0 0 79 8 341
2018 CH-02 34 42 12 10 2 1 0 76 12 105
2018 CH-03 40 39 13 4 3 0 0 79 7 141
2018 CH-04 44 36 11 7 2 0 0 80 9 57
2017 CH 43 40 8 7 2 0 0 83 9 381
2017 CH-02 45 40 9 5 2 0 0 84 7 129
2017 CH-03 44 38 9 7 2 0 0 82 9 156
2017 CH-04 47 33 8 12 0 0 0 80 12 48
2017 CH-05 35 55 3 7 0 0 0 90 7 30
2014 CH 36 45 9 6 2 0 0 82 9 473
2014 CH-02 36 42 10 8 4 0 0 78 12 169
2014 CH-03 38 43 8 6 3 1 1 82 9 182
2014 CH-04 32 50 11 5 0 1 1 83 6 72
2014 CH-05 36 59 6 0 0 0 0 94 0 35

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 36 44 13 4 1 1 0 81 6 362
2019 CH-02 29 49 16 4 2 0 0 78 6 126
2019 CH-03 35 44 13 5 2 1 0 80 7 139
2019 CH-04 42 42 12 2 0 0 1 85 2 50
2018 CH 37 41 13 6 2 1 0 79 8 340
2018 CH-02 30 41 20 6 2 1 0 71 8 104
2018 CH-03 35 39 13 8 3 2 0 76 11 141
2018 CH-04 45 46 5 2 2 0 0 91 4 57
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 29 19 9 3 1 4 67 13 364
2019 CH-02 20 29 21 14 7 2 7 54 23 126
2019 CH-03 36 29 21 10 1 1 2 66 12 141
2019 CH-04 50 30 16 2 0 0 1 81 2 50

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 36 36 16 8 4 0 0 72 12 364
2019 CH-02 30 38 17 10 4 1 1 68 14 125
2019 CH-03 34 37 16 7 5 0 0 71 13 141
2019 CH-04 41 37 14 6 2 0 0 78 9 50
2018 CH 33 36 16 11 3 0 0 70 14 337
2018 CH-02 24 42 16 16 3 1 0 66 19 103
2018 CH-03 38 32 16 10 3 0 1 70 13 141
2018 CH-04 30 42 19 7 2 0 0 72 9 57
2017 CH 39 38 10 7 5 1 0 77 13 381
2017 CH-02 32 45 12 7 5 0 0 76 12 129
2017 CH-03 42 33 11 8 7 0 0 74 15 156
2017 CH-04 49 33 6 6 4 2 0 84 10 48
2017 CH-05 35 36 10 9 7 3 0 73 17 30
2014 CH 34 34 15 10 5 1 0 69 16 473
2014 CH-02 31 38 14 10 7 1 0 69 17 169
2014 CH-03 37 31 14 10 6 2 0 69 17 182
2014 CH-04 39 27 14 16 1 1 1 68 18 72
2014 CH-05 30 44 21 5 0 0 0 74 5 35
2011 CH 32 39 12 10 6 1 1 72 16 560
2011 CH-01 41 27 13 13 7 0 0 67 20 15
2011 CH-02 32 37 15 12 3 1 1 70 15 214
2011 CH-03 34 36 11 10 10 0 0 70 19 200
2011 CH-04 30 49 6 10 4 0 0 79 15 66
2011 CH-05 24 49 16 6 4 2 0 74 10 48
2008 CH 27 33 16 13 10 0 0 60 23 485
2008 CH-01 23 39 19 0 19 0 0 62 19 16
2008 CH-02 25 36 16 12 11 0 0 61 23 178
2008 CH-03 30 32 15 14 8 1 0 63 22 192
2008 CH-04 24 32 12 13 16 0 2 58 30 49
2008 CH-05 28 26 21 17 9 0 0 54 26 34

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 44 31 14 6 3 2 1 77 9 363
2019 CH-02 39 30 16 9 3 2 1 71 12 125
2019 CH-03 46 29 12 7 4 1 1 76 11 141
2019 CH-04 47 33 12 4 0 2 2 83 4 49
2018 CH 41 30 14 8 4 2 1 74 12 335
2018 CH-02 28 35 18 9 4 6 1 67 13 102
2018 CH-03 45 27 13 9 5 0 1 73 14 140
2018 CH-04 51 28 13 5 4 0 0 79 9 57
2017 CH 41 32 13 6 5 2 1 75 11 381
2017 CH-02 40 30 17 8 5 0 1 70 14 129
2017 CH-03 40 35 12 7 4 2 1 77 11 156
2017 CH-04 51 28 10 2 4 4 0 83 6 48
2017 CH-05 44 26 20 0 3 6 0 75 4 30
2014 CH 39 33 12 9 5 2 1 73 14 473
2014 CH-02 32 40 10 10 6 2 0 73 16 169
2014 CH-03 43 24 14 10 6 2 1 69 16 182
2014 CH-04 39 36 11 8 4 1 1 77 12 72
2014 CH-05 40 43 11 3 0 3 0 86 3 35
2011 CH 41 32 11 7 6 2 1 75 13 559
2011 CH-01 54 33 0 7 6 0 0 87 13 15
2011 CH-02 37 31 14 9 4 3 2 72 13 214
2011 CH-03 46 31 9 7 8 0 0 77 15 200
2011 CH-04 45 30 9 4 6 4 0 79 11 66
2011 CH-05 32 41 16 2 8 2 0 74 10 48
2008 CH 34 30 13 11 9 2 0 65 21 483
2008 CH-01 18 37 13 26 6 0 0 55 32 16
2008 CH-02 33 29 17 11 8 2 0 63 20 178
2008 CH-03 37 29 12 9 10 3 0 68 19 190
2008 CH-04 29 33 2 19 10 5 2 67 31 49
2008 CH-05 31 37 12 6 14 0 0 68 20 34

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 40 36 13 7 3 1 1 78 9 365
2019 CH-02 35 39 14 6 3 1 1 76 9 126
2019 CH-03 37 39 14 7 3 0 0 76 10 141
2019 CH-04 48 29 13 9 2 0 0 76 11 50
2018 CH 38 34 13 10 4 1 0 73 14 336
2018 CH-02 24 41 15 15 3 2 0 66 18 101
2018 CH-03 40 33 13 8 4 1 1 74 12 141
2018 CH-04 48 25 13 12 2 0 0 73 14 57
2017 CH 39 35 11 9 5 1 0 75 14 380
2017 CH-02 34 45 11 9 1 0 0 79 10 129
2017 CH-03 39 32 10 9 8 1 1 73 17 156
2017 CH-04 50 28 9 6 2 4 0 82 8 47
2017 CH-05 38 23 20 9 7 3 0 63 17 30
2014 CH 35 36 13 7 6 2 1 73 14 473
2014 CH-02 27 41 14 8 9 2 0 69 17 169
2014 CH-03 37 33 15 7 6 1 1 72 13 182
2014 CH-04 38 35 9 5 8 3 2 77 13 72
2014 CH-05 48 35 14 3 0 0 0 83 3 35
2011 CH 35 35 13 10 5 1 1 71 16 560
2011 CH-01 40 47 7 0 0 0 6 92 0 15
2011 CH-02 30 39 13 9 6 1 0 71 16 214
2011 CH-03 42 29 10 15 4 0 0 71 19 200
2011 CH-04 30 39 16 9 6 0 0 69 15 66
2011 CH-05 32 29 28 6 6 0 0 61 12 48
2008 CH 29 35 12 13 10 1 0 65 23 484
2008 CH-01 11 45 13 20 12 0 0 55 32 16
2008 CH-02 27 37 12 13 9 1 0 66 22 178
2008 CH-03 32 32 11 13 10 1 0 65 23 191
2008 CH-04 30 34 6 14 12 2 2 67 27 49
2008 CH-05 34 32 17 9 9 0 0 66 17 34

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 78 12 3 2 1 0 3 93 3 363
2019 CH-02 79 13 2 1 2 1 2 95 3 124
2019 CH-03 74 14 3 2 1 0 5 93 4 141
2019 CH-04 81 7 8 4 0 0 0 88 4 50
2017 CH 77 15 4 1 2 1 2 94 2 381
2017 CH-02 76 16 5 0 2 0 1 93 2 129
2017 CH-03 82 12 1 1 1 1 2 97 2 156
2017 CH-04 77 13 6 2 0 0 2 92 2 48
2017 CH-05 71 23 3 0 0 3 0 97 0 30
2014 CH 80 11 3 1 2 1 3 94 3 472
2014 CH-02 79 13 2 0 3 1 3 95 3 169
2014 CH-03 80 12 2 1 1 1 4 95 3 181
2014 CH-04 76 9 8 1 1 0 4 89 3 72
2014 CH-05 86 11 3 0 0 0 0 97 0 35
2011 CH 76 12 4 1 2 0 4 92 3 559
2011 CH-01 80 7 0 0 7 0 7 92 8 15
2011 CH-02 75 12 4 2 2 0 6 92 4 214
2011 CH-03 79 11 4 1 2 0 2 92 3 199
2011 CH-04 80 12 6 0 1 0 0 92 1 66
2011 CH-05 70 20 6 2 0 2 0 92 2 48
2008 CH 77 9 3 3 3 1 5 92 6 485
2008 CH-01 75 6 0 13 6 0 0 81 19 16
2008 CH-02 79 8 2 2 3 1 7 93 5 178
2008 CH-03 74 9 4 3 2 1 7 90 6 192
2008 CH-04 75 19 0 0 4 0 2 96 4 49
2008 CH-05 80 12 3 3 3 0 0 91 6 34

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 57 24 7 5 2 1 3 85 8 364
2019 CH-02 61 21 6 3 2 2 4 87 6 125
2019 CH-03 52 28 8 5 4 1 3 83 9 141
2019 CH-04 63 22 4 9 0 0 2 87 9 50
2017 CH 57 22 7 5 4 2 2 83 10 380
2017 CH-02 62 23 7 4 3 0 1 86 8 129
2017 CH-03 53 19 9 8 5 2 5 77 14 156
2017 CH-04 65 25 2 6 0 2 0 92 6 48
2017 CH-05 53 34 11 0 0 3 0 89 0 29
2014 CH 52 23 7 6 6 3 3 80 12 473
2014 CH-02 52 23 8 6 6 4 2 80 12 169
2014 CH-03 53 22 8 4 8 2 3 79 13 182
2014 CH-04 54 22 4 9 4 0 6 81 14 72
2014 CH-05 51 32 3 3 0 5 6 94 3 35
2011 CH 54 24 9 4 5 2 3 82 9 560
2011 CH-01 74 7 6 6 0 0 7 87 7 15
2011 CH-02 55 25 8 4 4 1 1 83 8 214
2011 CH-03 55 21 9 4 6 2 3 80 10 200
2011 CH-04 57 26 9 2 4 0 2 85 6 66
2011 CH-05 46 32 4 4 8 0 6 83 13 48

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 26 13 3 3 2 0 81 6 363
2019 CH-02 48 27 15 4 2 3 1 77 7 125
2019 CH-03 50 26 15 2 5 2 0 77 7 141
2019 CH-04 60 30 8 2 0 0 0 90 2 50
2018 CH 50 28 11 6 3 2 0 80 9 337
2018 CH-02 39 34 10 11 3 4 0 76 14 103
2018 CH-03 50 30 12 4 3 2 0 81 7 140
2018 CH-04 63 21 11 2 4 0 0 84 5 57
2017 CH 54 24 11 4 5 2 0 80 9 380
2017 CH-02 47 33 11 3 4 1 1 81 8 129
2017 CH-03 57 19 12 4 6 2 0 78 10 156
2017 CH-04 66 21 6 0 4 4 0 90 4 48
2017 CH-05 49 20 18 11 0 3 0 71 11 29

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 47 32 11 7 3 0 0 79 10 365
2019 CH-02 47 31 10 8 3 1 1 79 11 126
2019 CH-03 42 31 15 7 5 0 0 73 12 141
2019 CH-04 55 26 9 8 2 0 0 81 10 50
2018 CH 41 31 14 9 5 0 0 73 13 338
2018 CH-02 32 37 17 9 4 1 0 70 13 103
2018 CH-03 45 28 14 9 5 0 0 73 14 141
2018 CH-04 42 31 12 9 5 0 0 73 14 57
2017 CH 47 30 10 7 5 1 0 78 12 379
2017 CH-02 46 36 8 4 6 0 0 82 10 129
2017 CH-03 49 22 14 10 5 1 0 71 15 155
2017 CH-04 47 39 5 2 4 2 0 89 6 48
2017 CH-05 42 34 7 11 4 3 0 78 15 29
2014 CH 43 31 11 8 6 1 0 75 14 473
2014 CH-02 39 36 8 10 8 0 0 75 17 169
2014 CH-03 44 25 17 7 5 2 0 70 12 182
2014 CH-04 47 28 8 9 5 1 1 77 14 72
2014 CH-05 51 38 5 5 0 0 0 89 5 35

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 16 52 18 6 1 3 3 73 8 85
2019 CH-03 6 57 28 5 5 0 0 63 9 27
2019 CH-05 29 51 17 3 0 0 0 80 3 31
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 25 35 17 10 3 11 0 67 14 363
2019 CH-02 24 32 17 10 3 14 0 65 16 126
2019 CH-03 25 33 17 12 3 9 0 64 17 141
2019 CH-04 15 41 19 9 4 12 0 63 15 50
2018 CH 24 31 24 7 4 11 0 61 11 341
2018 CH-02 14 35 26 7 2 15 1 59 10 105
2018 CH-03 28 29 23 7 3 10 0 63 11 141
2018 CH-04 30 23 26 7 3 11 0 59 11 57
2017 CH 24 34 17 8 5 12 0 66 15 381
2017 CH-02 23 32 21 8 4 12 0 63 13 129
2017 CH-03 25 34 16 7 5 13 0 68 14 156
2017 CH-04 19 35 14 8 4 19 0 68 15 48
2017 CH-05 29 25 16 20 7 3 0 56 27 30
2014 CH 23 32 18 10 5 11 0 62 17 472
2014 CH-02 22 31 19 9 7 12 0 60 18 169
2014 CH-03 22 31 17 13 4 11 1 61 20 181
2014 CH-04 30 31 15 9 3 13 0 69 14 72
2014 CH-05 30 38 22 5 3 3 0 70 8 35
2011 CH 23 32 17 9 8 10 1 62 18 557
2011 CH-01 20 39 20 7 14 0 0 59 21 15
2011 CH-02 20 34 17 9 7 12 0 62 18 213
2011 CH-03 27 28 18 7 7 12 1 63 16 198
2011 CH-04 24 35 17 8 9 8 0 64 18 66
2011 CH-05 20 31 18 18 10 4 0 52 29 48

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 20 37 20 14 4 5 0 60 19 362
2019 CH-02 16 41 19 16 2 6 0 60 20 125
2019 CH-03 22 28 23 17 5 5 0 53 23 141
2019 CH-04 17 47 15 14 5 2 0 65 19 50
2018 CH 20 32 24 11 9 4 0 54 21 341
2018 CH-02 12 35 28 13 7 5 1 49 21 105
2018 CH-03 24 30 23 9 11 4 0 56 20 141
2018 CH-04 21 34 23 12 6 3 0 57 19 57
2017 CH 19 35 17 16 9 4 0 56 26 380
2017 CH-02 22 31 19 16 8 4 0 55 25 129
2017 CH-03 18 38 16 14 8 4 0 59 24 156
2017 CH-04 9 36 25 16 11 4 0 46 28 48
2017 CH-05 16 36 10 24 13 0 0 53 37 29
2014 CH 17 33 23 15 7 4 0 52 23 472
2014 CH-02 18 32 23 12 9 5 0 53 22 169
2014 CH-03 13 36 21 19 5 5 1 52 26 181
2014 CH-04 21 26 25 16 8 4 0 49 25 72
2014 CH-05 19 36 27 10 8 0 0 55 19 35
2011 CH 18 34 20 15 9 3 1 54 26 558
2011 CH-01 20 46 0 21 14 0 0 65 35 15
2011 CH-02 17 34 23 14 10 2 0 53 24 213
2011 CH-03 21 33 19 14 10 2 0 55 25 199
2011 CH-04 12 34 18 21 9 5 0 49 32 66
2011 CH-05 18 33 20 20 8 2 0 51 28 48
2008 CH 18 32 19 16 9 5 0 53 27 484
2008 CH-01 25 19 43 13 0 0 0 44 13 16
2008 CH-02 18 30 25 15 5 5 1 52 21 177
2008 CH-03 17 37 11 16 12 6 0 58 30 192
2008 CH-04 17 16 19 22 17 8 0 36 43 49
2008 CH-05 22 46 14 12 3 3 0 71 15 34

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 13 33 24 15 6 9 0 51 23 360
2019 CH-02 12 36 23 13 5 10 0 54 21 124
2019 CH-03 11 29 25 18 8 9 0 44 29 140
2019 CH-04 7 33 25 19 9 8 0 43 30 50
2018 CH 11 26 30 16 8 8 0 41 26 338
2018 CH-02 9 24 34 17 7 8 1 37 26 105
2018 CH-03 12 24 30 16 8 10 0 40 27 140
2018 CH-04 7 31 31 15 9 7 0 42 25 55
2017 CH 14 29 22 16 12 8 0 47 30 381
2017 CH-02 17 26 24 17 9 6 0 46 29 129
2017 CH-03 15 28 23 12 11 10 0 48 26 156
2017 CH-04 9 27 27 18 13 7 0 39 32 48
2017 CH-05 0 51 6 24 16 3 0 53 41 30
2014 CH 12 28 24 16 12 8 0 43 30 472
2014 CH-02 16 26 22 15 11 10 0 46 30 169
2014 CH-03 8 31 22 18 13 8 1 42 34 181
2014 CH-04 14 22 24 18 13 9 0 40 34 72
2014 CH-05 14 33 35 8 11 0 0 47 19 35
2011 CH 11 32 20 21 7 8 0 48 31 560
2011 CH-01 20 46 14 21 0 0 0 65 21 15
2011 CH-02 13 27 23 21 7 8 0 44 30 214
2011 CH-03 11 35 16 20 9 9 0 51 32 200
2011 CH-04 5 33 24 20 9 9 0 41 32 66
2011 CH-05 6 34 22 24 8 4 2 43 34 48
2008 CH 10 27 21 21 12 10 0 40 36 484
2008 CH-01 6 37 26 19 13 0 0 43 31 16
2008 CH-02 9 26 22 19 9 14 0 41 33 178
2008 CH-03 11 26 21 18 16 7 0 40 37 191
2008 CH-04 7 22 13 34 12 12 0 33 52 49
2008 CH-05 13 32 17 26 3 9 0 49 32 34

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 14 29 27 18 8 3 0 45 27 361
2019 CH-02 15 34 26 15 5 4 0 52 22 125
2019 CH-03 13 23 28 21 11 3 0 37 34 140
2019 CH-04 8 28 29 24 10 2 0 36 34 50
2018 CH 13 33 20 19 10 4 0 48 31 341
2018 CH-02 9 37 19 21 10 3 1 48 32 105
2018 CH-03 13 31 22 20 10 4 0 45 32 141
2018 CH-04 14 30 19 17 12 7 0 48 32 57
2017 CH 12 37 20 17 10 5 0 52 28 379
2017 CH-02 15 33 21 18 11 3 0 49 29 129
2017 CH-03 11 40 20 14 8 6 0 55 23 155
2017 CH-04 4 40 19 23 10 4 0 47 34 47
2017 CH-05 9 45 14 20 9 3 0 55 31 30
2014 CH 12 32 21 18 11 5 1 47 31 472
2014 CH-02 15 31 19 16 14 4 0 48 32 169
2014 CH-03 10 35 19 18 11 6 1 49 31 181
2014 CH-04 13 23 28 18 12 5 0 38 32 72
2014 CH-05 14 41 22 21 0 3 0 56 22 35
2011 CH 13 32 21 19 12 4 0 46 31 559
2011 CH-01 20 19 6 41 7 7 0 42 51 15
2011 CH-02 15 32 22 19 10 1 0 48 30 214
2011 CH-03 12 32 20 17 13 5 0 47 32 199
2011 CH-04 4 28 27 21 15 5 0 34 38 66
2011 CH-05 8 36 24 16 14 2 0 45 31 48
2008 CH 13 34 18 21 10 2 0 49 32 484
2008 CH-01 24 36 13 27 0 0 0 60 27 16
2008 CH-02 10 35 22 21 9 3 1 46 32 177
2008 CH-03 16 36 15 19 13 1 0 53 32 192
2008 CH-04 12 23 20 31 10 4 0 37 42 49
2008 CH-05 19 38 11 23 6 3 0 58 30 34

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 48 23 11 5 2 10 2 80 8 365
2019 CH-02 51 22 8 2 4 10 2 83 7 126
2019 CH-03 50 24 10 5 1 8 2 82 7 141
2019 CH-04 35 28 19 5 0 14 0 73 6 50
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 20 45 24 7 2 2 0 67 8 365
2019 CH-02 23 48 19 5 1 3 0 74 7 126
2019 CH-03 15 47 26 9 1 2 1 63 11 141
2019 CH-04 17 43 27 6 4 4 0 62 10 50
2018 CH 20 44 25 8 2 0 0 64 10 341
2018 CH-02 19 48 20 6 3 1 1 69 10 104
2018 CH-03 16 44 30 8 3 0 0 60 10 142
2018 CH-04 20 46 26 7 0 0 0 67 7 57
2017 CH 24 42 21 9 3 1 0 66 12 379
2017 CH-02 22 45 20 8 4 1 0 68 13 128
2017 CH-03 27 38 22 8 4 1 0 66 12 156
2017 CH-04 15 42 27 16 0 0 0 57 16 47
2017 CH-05 25 39 22 14 0 0 0 65 14 30
2014 CH 19 43 22 10 4 3 0 63 14 473
2014 CH-02 19 41 24 7 7 2 0 61 15 169
2014 CH-03 18 44 21 11 2 4 0 64 14 182
2014 CH-04 18 42 20 15 3 2 0 62 18 72
2014 CH-05 25 33 35 5 3 0 0 58 7 35
2011 CH 21 44 18 10 5 2 0 66 15 559
2011 CH-01 34 34 6 20 0 6 0 72 22 15
2011 CH-02 21 43 19 11 3 2 1 66 15 214
2011 CH-03 20 45 18 10 6 2 0 66 16 199
2011 CH-04 17 46 20 9 6 2 0 64 15 66
2011 CH-05 28 38 20 8 6 0 0 66 14 48

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 11 36 28 16 5 4 0 49 22 363
2019 CH-02 14 34 28 15 4 5 0 51 20 125
2019 CH-03 10 36 29 15 6 3 1 48 22 140
2019 CH-04 5 35 28 21 7 4 0 42 29 50

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 36 18 10 3 3 2 67 14 364
2019 CH-02 27 33 21 10 4 2 2 63 15 125
2019 CH-03 22 41 18 13 2 3 2 65 16 141
2019 CH-04 31 29 17 8 4 6 4 67 14 50
2018 CH 27 43 16 6 5 2 1 72 11 342
2018 CH-02 17 48 17 8 5 3 2 69 14 105
2018 CH-03 30 41 18 6 4 1 1 72 10 142
2018 CH-04 27 49 14 7 2 2 0 77 9 57
2017 CH 30 39 14 9 5 3 1 72 14 380
2017 CH-02 21 45 14 11 6 1 2 69 17 128
2017 CH-03 29 39 15 7 5 4 1 72 13 156
2017 CH-04 38 36 9 13 2 2 0 76 16 48
2017 CH-05 48 28 20 3 0 0 0 76 3 30
2014 CH 28 40 15 7 4 4 2 73 12 473
2014 CH-02 26 43 13 8 5 3 2 73 14 169
2014 CH-03 28 36 18 8 3 6 2 69 12 182
2014 CH-04 34 36 12 11 4 3 1 72 15 72
2014 CH-05 44 49 5 0 3 0 0 92 3 35
2011 CH 28 37 12 10 5 7 2 71 16 559
2011 CH-01 19 33 7 7 7 26 0 71 19 15
2011 CH-02 23 39 14 11 4 6 2 68 17 214
2011 CH-03 35 34 9 6 6 7 3 77 13 200
2011 CH-04 22 32 18 15 7 5 2 58 24 66
2011 CH-05 28 44 8 14 4 2 0 73 19 47
2008 CH 23 41 13 12 5 5 1 68 18 484
2008 CH-01 13 55 13 19 0 0 0 68 19 16
2008 CH-02 18 44 14 10 5 6 2 67 17 178
2008 CH-03 28 37 10 14 4 6 1 71 19 191
2008 CH-04 18 44 12 16 6 2 2 65 23 49
2008 CH-05 30 38 20 9 3 0 0 68 12 34

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 25 41 22 7 2 2 1 68 10 363
2019 CH-02 25 39 25 6 2 2 0 66 9 126
2019 CH-03 19 47 21 8 3 2 1 67 11 140
2019 CH-04 28 32 22 9 2 6 0 64 12 49
2018 CH 29 41 20 5 4 1 0 71 9 339
2018 CH-02 20 46 22 3 5 2 1 69 9 105
2018 CH-03 31 40 17 6 4 1 0 72 10 140
2018 CH-04 33 37 25 3 2 0 0 70 5 57

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 16 26 20 11 12 11 3 50 27 363
2019 CH-02 14 28 16 15 14 11 3 48 33 126
2019 CH-03 14 27 25 11 12 10 1 45 27 139
2019 CH-04 11 21 20 10 12 20 6 43 30 50
2018 CH 16 26 22 14 12 8 3 47 29 342
2018 CH-02 15 25 24 19 9 6 2 43 31 105
2018 CH-03 16 27 19 14 14 7 1 48 31 142
2018 CH-04 12 27 25 8 9 14 4 48 22 57
2017 CH 17 26 17 14 12 12 2 50 31 380
2017 CH-02 18 25 15 16 12 12 2 50 33 129
2017 CH-03 16 27 17 13 14 11 2 49 31 155
2017 CH-04 17 23 18 16 7 19 0 49 28 48
2017 CH-05 18 29 20 10 13 3 7 52 26 30
2014 CH 12 26 19 16 13 12 2 44 33 473
2014 CH-02 11 23 23 16 16 10 1 38 36 169
2014 CH-03 11 31 16 15 11 15 2 50 31 182
2014 CH-04 18 21 16 18 13 12 2 45 36 72
2014 CH-05 17 30 24 16 5 5 3 51 23 35
2011 CH 12 23 18 16 12 15 3 43 35 558
2011 CH-01 13 26 0 19 29 7 7 45 55 15
2011 CH-02 9 20 19 20 12 17 2 37 40 214
2011 CH-03 14 28 18 14 12 11 5 49 30 198
2011 CH-04 9 21 20 12 13 24 0 40 34 66
2011 CH-05 14 19 20 22 10 12 4 38 37 48

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 12 31 24 18 11 3 0 44 30 364
2019 CH-02 14 27 26 17 11 6 0 43 30 126
2019 CH-03 7 34 21 22 14 2 0 41 37 141
2019 CH-04 11 31 28 19 9 3 0 43 28 49
2018 CH 17 25 25 20 12 1 0 43 32 342
2018 CH-02 16 18 30 21 12 3 1 35 34 105
2018 CH-03 15 28 23 23 11 0 0 43 34 142
2018 CH-04 18 28 23 19 11 2 0 46 30 57
2017 CH 18 27 20 20 14 1 0 45 34 381
2017 CH-02 18 26 25 19 12 0 0 44 31 129
2017 CH-03 20 25 21 18 15 1 0 45 33 156
2017 CH-04 10 40 16 22 10 2 0 51 33 48
2017 CH-05 16 31 14 32 7 0 0 48 39 30
2014 CH 12 27 21 21 17 2 0 40 39 472
2014 CH-02 11 27 22 19 17 3 0 40 38 168
2014 CH-03 11 26 20 23 17 3 0 38 41 182
2014 CH-04 16 26 19 20 17 2 0 43 38 72
2014 CH-05 19 25 24 16 16 0 0 43 33 35
2011 CH 18 34 19 16 10 1 1 53 27 560
2011 CH-01 20 33 19 13 7 0 7 58 21 15
2011 CH-02 14 35 17 19 12 3 0 51 32 214
2011 CH-03 21 33 16 17 13 0 0 54 30 200
2011 CH-04 20 30 32 9 8 0 1 50 17 66
2011 CH-05 20 32 28 18 2 0 0 52 20 48
2008 CH 16 38 19 14 10 2 0 55 25 483
2008 CH-01 17 32 13 26 13 0 0 49 38 16
2008 CH-02 11 34 26 13 13 2 1 47 27 177
2008 CH-03 19 41 13 15 10 1 0 61 26 191
2008 CH-04 18 33 21 16 8 5 0 53 25 49
2008 CH-05 21 53 9 9 3 3 3 79 12 34

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 10 25 16 19 25 4 2 37 46 365
2019 CH-02 9 21 15 23 26 5 1 32 52 126
2019 CH-03 6 27 15 19 29 3 2 34 50 141
2019 CH-04 11 31 11 18 19 9 3 47 41 50
2018 CH 13 23 20 19 21 2 1 37 42 342
2018 CH-02 9 20 19 26 23 2 1 30 51 105
2018 CH-03 13 22 21 21 20 2 0 35 43 142
2018 CH-04 11 36 17 12 21 2 2 48 35 57
2017 CH 14 22 17 21 23 2 1 37 46 381
2017 CH-02 11 21 17 25 25 2 1 32 51 129
2017 CH-03 14 25 18 19 21 2 1 40 42 156
2017 CH-04 14 26 20 12 25 2 0 41 38 48
2017 CH-05 22 16 19 26 16 0 0 39 42 30
2014 CH 12 21 15 22 27 1 1 34 51 473
2014 CH-02 11 17 12 29 31 1 0 27 61 169
2014 CH-03 9 23 17 20 28 2 1 33 49 182
2014 CH-04 14 20 16 19 27 1 4 36 48 72
2014 CH-05 24 33 16 16 8 0 3 58 25 35
2011 CH 16 23 15 17 24 3 2 41 43 560
2011 CH-01 26 13 26 7 20 0 7 42 30 15
2011 CH-02 10 20 16 23 25 5 0 32 51 214
2011 CH-03 20 25 15 14 25 1 1 46 39 200
2011 CH-04 15 30 14 12 26 0 3 47 39 66
2011 CH-05 20 24 12 14 20 2 8 49 38 48
2008 CH 15 29 16 17 20 2 2 45 38 484
2008 CH-01 6 32 6 25 25 6 0 40 53 16
2008 CH-02 13 27 17 19 22 2 1 41 42 178
2008 CH-03 21 30 15 15 18 1 0 51 33 191
2008 CH-04 8 31 14 17 24 4 2 41 44 49
2008 CH-05 15 33 17 15 12 3 6 52 29 34

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 50 25 15 4 2 1 3 78 7 365
2019 CH-02 55 23 11 5 3 1 1 80 8 126
2019 CH-03 50 23 16 5 1 0 5 77 6 141
2019 CH-04 46 27 17 4 4 1 0 74 9 50

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 51 12 12 5 6 3 11 73 13 365
2019 CH-02 51 17 13 2 7 2 8 75 10 126
2019 CH-03 52 8 10 7 6 2 15 72 16 141
2019 CH-04 45 16 17 11 2 3 6 68 14 50

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 26 20 10 5 2 3 64 15 365
2019 CH-02 32 26 20 10 7 2 2 61 18 126
2019 CH-03 30 27 23 10 3 3 4 61 14 141
2019 CH-04 39 24 21 6 6 1 2 65 13 50

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 24 21 11 9 3 4 56 21 365
2019 CH-02 25 27 24 10 11 2 2 53 22 126
2019 CH-03 27 19 23 13 10 3 4 50 25 141
2019 CH-04 29 22 24 11 6 3 3 55 19 50

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 18 19 10 16 5 6 49 29 364
2019 CH-02 23 19 20 14 19 2 3 45 34 126
2019 CH-03 21 20 19 9 19 6 6 47 31 140
2019 CH-04 39 14 16 2 12 7 9 63 17 50

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 67 18 6 2 1 2 4 91 3 364
2019 CH-02 58 25 8 3 2 2 2 87 5 126
2019 CH-03 67 16 6 1 1 2 6 91 3 141
2019 CH-04 80 11 4 0 2 3 0 93 2 49

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 71 12 4 2 2 5 3 90 5 362
2019 CH-02 71 14 4 2 3 5 1 91 5 126
2019 CH-03 67 13 4 4 2 7 4 90 6 140
2019 CH-04 71 10 4 4 2 7 2 89 6 50

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 77 8 3 0 1 2 10 96 1 364
2019 CH-02 77 8 4 0 1 2 8 95 1 126
2019 CH-03 74 10 1 0 0 3 12 99 0 141
2019 CH-04 76 5 8 2 2 1 6 87 5 50

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 15 42 25 8 4 6 0 60 13 365
2019 CH-02 16 44 24 7 4 4 0 63 12 126
2019 CH-03 11 40 25 10 5 9 0 56 17 141
2019 CH-04 12 40 32 8 4 6 0 54 12 50
2018 CH 17 35 26 11 7 5 0 54 19 342
2018 CH-02 10 29 40 8 6 6 0 42 15 105
2018 CH-03 17 33 23 13 9 4 0 52 24 142
2018 CH-04 16 49 14 9 5 7 0 69 15 57
2017 CH 17 37 22 13 6 5 0 57 20 381
2017 CH-02 14 44 19 9 7 7 1 63 17 129
2017 CH-03 18 32 27 12 5 6 0 53 19 156
2017 CH-04 12 39 25 19 2 4 0 53 21 48
2017 CH-05 20 41 14 22 3 0 0 61 26 30

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 31 43 16 5 3 1 1 76 8 365
2019 CH-02 35 39 19 4 2 1 0 75 5 126
2019 CH-03 26 44 17 5 4 2 1 73 10 141
2019 CH-04 29 53 10 4 2 2 0 84 6 50
2018 CH 39 38 15 4 2 2 1 79 6 337
2018 CH-02 41 36 15 6 2 0 0 77 8 102
2018 CH-03 34 40 16 4 2 3 1 77 6 141
2018 CH-04 45 39 11 2 2 2 0 85 4 56
2017 CH 36 45 11 4 2 2 0 83 6 380
2017 CH-02 37 42 13 5 2 2 0 80 8 129
2017 CH-03 34 45 12 4 1 2 1 81 6 156
2017 CH-04 35 48 6 4 2 4 0 87 7 47
2017 CH-05 35 51 10 0 3 0 0 86 3 30
2014 CH 40 41 10 3 3 2 0 83 6 473
2014 CH-02 43 42 10 2 2 1 0 86 5 169
2014 CH-03 41 37 11 4 4 3 0 80 8 182
2014 CH-04 34 41 13 4 3 5 0 79 7 72
2014 CH-05 33 56 8 3 0 0 0 89 3 35
2011 CH 31 44 12 5 4 4 1 78 10 560
2011 CH-01 41 46 6 0 0 7 0 93 0 15
2011 CH-02 30 44 13 5 4 3 0 77 9 214
2011 CH-03 34 40 12 5 5 3 1 77 10 200
2011 CH-04 21 45 19 6 4 5 0 70 11 66
2011 CH-05 27 55 2 14 2 0 0 82 16 48

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 36 39 15 3 3 3 1 78 7 365
2019 CH-02 36 42 12 3 2 3 1 81 6 126
2019 CH-03 33 40 15 3 4 3 1 77 8 141
2019 CH-04 36 33 19 6 2 4 0 72 8 50
2018 CH 37 34 17 5 2 4 1 75 7 338
2018 CH-02 33 41 19 3 2 2 1 76 5 105
2018 CH-03 33 36 15 7 3 5 1 74 10 141
2018 CH-04 51 23 14 4 0 6 2 80 4 55
2017 CH 38 37 14 3 3 5 1 80 6 381
2017 CH-02 33 43 15 2 4 2 1 78 6 129
2017 CH-03 36 36 17 2 3 5 1 77 5 156
2017 CH-04 49 27 6 4 2 11 0 86 7 48
2017 CH-05 39 44 7 6 3 0 0 84 9 30
2014 CH 41 40 10 2 3 4 0 84 5 473
2014 CH-02 40 44 9 3 2 1 1 86 5 169
2014 CH-03 39 37 9 3 4 7 0 83 7 182
2014 CH-04 42 32 18 2 3 4 0 76 5 72
2014 CH-05 41 45 8 0 0 5 0 91 0 35

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 42 41 10 4 2 1 0 84 6 364
2019 CH-02 44 44 8 1 2 1 0 89 3 125
2019 CH-03 38 38 13 6 3 1 1 78 9 141
2019 CH-04 40 43 11 7 0 0 0 83 7 50
2018 CH 43 39 12 4 2 1 0 82 6 337
2018 CH-02 38 47 11 2 2 0 0 85 3 105
2018 CH-03 40 36 15 5 4 1 0 76 9 139
2018 CH-04 54 34 7 2 2 2 0 89 4 56
2017 CH 45 36 10 5 3 0 0 82 8 379
2017 CH-02 41 42 13 1 3 0 0 83 4 128
2017 CH-03 45 36 9 7 3 1 0 81 10 155
2017 CH-04 56 30 8 6 0 0 0 86 6 48
2017 CH-05 42 33 14 12 0 0 0 74 12 30
2014 CH 43 39 11 4 2 0 0 83 6 473
2014 CH-02 42 41 11 3 2 0 0 84 5 169
2014 CH-03 43 40 10 3 4 1 0 83 7 182
2014 CH-04 43 35 12 6 1 1 1 80 8 72
2014 CH-05 47 35 16 3 0 0 0 82 3 35
2011 CH 36 38 13 7 4 1 0 75 11 560
2011 CH-01 53 26 14 7 0 0 0 79 7 15
2011 CH-02 35 39 14 8 3 1 0 75 11 214
2011 CH-03 39 38 13 6 4 0 0 77 10 200
2011 CH-04 38 30 14 11 6 1 0 69 17 66
2011 CH-05 30 45 18 6 2 0 0 74 8 48
2008 CH 32 43 12 9 4 1 0 76 13 483
2008 CH-01 24 33 18 19 6 0 0 58 25 16
2008 CH-02 30 46 12 8 3 1 0 76 11 177
2008 CH-03 34 41 9 12 3 1 0 75 15 191
2008 CH-04 27 44 14 6 8 0 0 71 14 49
2008 CH-05 39 47 9 3 0 3 0 88 3 34

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 35 35 19 8 3 0 0 70 11 365
2019 CH-02 37 39 16 7 2 0 0 75 9 126
2019 CH-03 31 33 24 7 3 0 1 65 11 141
2019 CH-04 35 33 16 14 1 0 0 68 16 50
2018 CH 33 33 22 7 5 0 0 66 12 336
2018 CH-02 29 40 21 6 4 0 0 69 10 104
2018 CH-03 30 30 25 6 8 1 0 61 14 139
2018 CH-04 41 29 24 4 3 0 0 69 7 55
2017 CH 37 33 17 8 5 0 0 70 13 381
2017 CH-02 38 34 21 4 4 0 0 72 7 129
2017 CH-03 37 31 14 12 5 1 0 69 17 156
2017 CH-04 32 41 14 9 4 0 0 73 13 48
2017 CH-05 39 35 20 3 3 0 0 73 6 30
2014 CH 25 40 19 10 5 1 0 66 15 473
2014 CH-02 28 44 17 7 4 1 0 73 11 169
2014 CH-03 21 40 23 9 6 1 0 61 15 182
2014 CH-04 22 37 20 8 11 1 1 60 19 72
2014 CH-05 35 32 14 19 0 0 0 67 19 35
2011 CH 29 39 20 6 4 1 1 69 11 559
2011 CH-01 41 32 20 7 0 0 0 73 7 15
2011 CH-02 31 39 16 8 4 0 0 71 12 214
2011 CH-03 31 37 20 5 5 1 0 69 11 200
2011 CH-04 17 43 29 6 3 2 0 61 10 65
2011 CH-05 28 38 26 4 4 0 0 66 8 48

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 33 36 19 10 3 0 0 69 12 362
2019 CH-02 33 36 19 9 2 1 0 70 10 126
2019 CH-03 27 39 21 11 3 0 0 65 13 140
2019 CH-04 40 32 12 14 3 0 0 71 17 48
2018 CH 30 38 18 10 4 0 0 68 14 340
2018 CH-02 25 45 19 6 4 0 0 70 11 105
2018 CH-03 27 35 20 13 5 1 0 62 18 141
2018 CH-04 38 38 14 7 3 0 0 75 10 56
2017 CH 35 36 17 7 4 0 0 71 12 381
2017 CH-02 35 38 20 4 4 0 0 73 7 129
2017 CH-03 35 36 16 9 4 0 0 71 14 156
2017 CH-04 32 34 24 6 4 0 0 66 9 48
2017 CH-05 35 41 14 7 3 0 0 77 10 30
2014 CH 24 41 20 10 5 0 0 66 14 473
2014 CH-02 25 46 15 11 4 0 0 71 15 169
2014 CH-03 21 41 24 7 7 1 0 63 14 182
2014 CH-04 26 35 21 12 5 1 0 61 17 72
2014 CH-05 35 32 20 13 0 0 0 67 13 35
2011 CH 25 42 18 10 4 0 1 68 14 558
2011 CH-01 27 59 7 0 7 0 0 86 7 15
2011 CH-02 27 42 14 11 5 0 0 70 16 213
2011 CH-03 27 38 22 9 4 0 0 65 13 200
2011 CH-04 18 42 25 14 2 0 0 60 15 66
2011 CH-05 24 42 22 8 4 0 0 66 12 47
2008 CH 26 40 17 10 5 0 0 67 16 484
2008 CH-01 18 38 18 25 0 0 0 56 25 16
2008 CH-02 27 38 19 10 5 1 0 66 15 178
2008 CH-03 28 39 16 13 4 0 0 67 17 191
2008 CH-04 17 50 15 2 13 0 2 69 15 49
2008 CH-05 36 50 3 6 6 0 0 86 11 34

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 25 23 13 6 4 0 56 20 365
2019 CH-02 29 22 26 15 6 3 0 52 21 126
2019 CH-03 24 26 24 13 8 5 1 53 22 141
2019 CH-04 31 32 16 12 4 4 0 66 17 50
2018 CH 24 25 25 12 9 5 1 51 22 340
2018 CH-02 22 20 30 16 8 4 1 44 25 105
2018 CH-03 19 31 25 10 10 5 0 53 21 141
2018 CH-04 34 19 28 7 5 4 2 57 13 56
2017 CH 29 27 19 12 7 5 0 60 20 381
2017 CH-02 26 31 21 10 6 6 0 61 17 129
2017 CH-03 29 25 20 13 8 4 0 57 22 156
2017 CH-04 28 30 22 8 3 8 0 63 13 48
2017 CH-05 38 22 13 27 0 0 0 60 27 30
2014 CH 26 25 23 13 9 4 0 54 22 473
2014 CH-02 26 26 25 12 8 3 0 53 20 169
2014 CH-03 24 24 22 13 11 7 0 51 25 182
2014 CH-04 27 23 24 13 9 4 0 52 24 72
2014 CH-05 38 32 8 11 6 3 3 74 17 35
2011 CH 28 26 20 12 8 5 1 58 21 560
2011 CH-01 40 25 28 7 0 0 0 65 7 15
2011 CH-02 30 23 21 10 9 7 0 56 20 214
2011 CH-03 29 30 16 14 8 3 0 60 23 200
2011 CH-04 24 28 25 12 5 5 2 56 18 66
2011 CH-05 26 25 22 14 6 4 4 55 21 48
2008 CH 25 34 19 10 8 5 0 61 19 481
2008 CH-01 24 25 14 18 13 6 0 52 33 16
2008 CH-02 24 37 17 11 7 5 0 63 19 178
2008 CH-03 26 32 19 10 6 5 0 62 18 189
2008 CH-04 16 35 23 4 18 4 0 53 23 49
2008 CH-05 40 27 18 6 9 0 0 68 15 33
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CH 16 45 39 366
2019 CH-02 17 43 40 126
2019 CH-03 15 39 45 141
2019 CH-04 16 53 31 51
2018 CH 17 47 36 341
2018 CH-02 16 41 42 104
2018 CH-03 19 45 35 142
2018 CH-04 12 55 33 57
2017 CH 17 54 29 381
2017 CH-02 15 59 26 129
2017 CH-03 18 54 28 156
2017 CH-04 12 50 38 48
2017 CH-05 27 47 26 30
2014 CH 17 44 39 473
2014 CH-02 13 45 42 169
2014 CH-03 22 42 36 182
2014 CH-04 20 39 41 72
2014 CH-05 3 60 37 35
2011 CH 20 46 35 559
2011 CH-01 34 45 21 15
2011 CH-02 17 49 34 214
2011 CH-03 20 46 34 199
2011 CH-04 8 52 40 66
2011 CH-05 40 30 30 48

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CH 20 38 13 11 7 12 59
2019 CH-02 7 36 23 10 15 10 21
2019 CH-03 20 41 14 12 4 10 21
2018 CH 20 18 41 9 0 12 57
2018 CH-02 11 23 56 5 0 6 16
2018 CH-03 18 15 39 10 0 18 26
2017 CH 14 45 24 8 3 6 64
2017 CH-02 9 53 26 6 0 6 19
2017 CH-03 15 46 28 4 4 3 27
2014 CH 28 20 29 13 9999 10 82
2014 CH-02 18 18 37 18 9999 8 22
2014 CH-03 30 25 27 14 9999 4 42
2014 CH-04 27 7 34 7 9999 25 14
2011 CH 26 26 25 9 9999 13 108
2011 CH-02 19 32 32 8 9999 9 37
2011 CH-03 25 25 28 13 9999 10 40
2011 CH-05 45 20 19 5 9999 10 18
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 32 50 12 5 1 0 0 82 6 364
2019 CH-02 22 50 19 8 2 0 0 71 10 125
2019 CH-03 33 53 9 4 0 0 0 87 4 141
2019 CH-04 33 51 8 6 0 2 0 86 6 50

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 54 30 9 3 1 3 0 87 4 364
2019 CH-02 48 33 10 4 1 4 0 85 5 126
2019 CH-03 50 33 9 3 1 4 0 87 4 141
2019 CH-04 69 18 9 2 0 2 0 89 2 49
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 9 91 364
2019 CH-02 10 90 126
2019 CH-03 9 91 140
2018 CH 10 90 342
2018 CH-02 10 90 105
2018 CH-03 11 89 142
2018 CH-04 11 89 57

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 39 61 35
2019 CH-02 60 40 13
2018 CH 43 57 33
2018 CH-02 55 45 11
2018 CH-03 38 62 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 80 20 35
2018 CH 72 28 33

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 35
2019 CH-02 0 100 13
2019 CH-03 0 100 13
2018 CH 0 100 33
2018 CH-02 0 100 11
2018 CH-03 0 100 14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 35
2019 CH-02 0 100 13
2019 CH-03 0 100 13
2018 CH 0 100 33
2018 CH-02 0 100 11
2018 CH-03 0 100 14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 53 47 35
2019 CH-02 65 35 13
2019 CH-03 46 54 13
2018 CH 26 74 33

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 47 53 35
2019 CH-02 47 53 13
2019 CH-03 40 60 13
2018 CH 44 56 33
2018 CH-03 57 43 14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 43 57 35
2019 CH-02 37 63 13
2019 CH-03 44 56 13
2018 CH 45 55 33
2018 CH-02 55 45 11
2018 CH-03 53 47 14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 22 78 35
2018 CH 30 70 33
2018 CH-03 31 69 14

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 24 76 35
2018 CH 41 59 33
2018 CH-03 63 37 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 33 67 35
2019 CH-03 55 45 13
2018 CH 53 47 33
2018 CH-03 49 51 14

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 20 80 35
2018 CH 28 72 33
2018 CH-03 30 70 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 35
2019 CH-02 0 100 13
2019 CH-03 0 100 13
2018 CH 0 100 33
2018 CH-02 0 100 11
2018 CH-03 0 100 14

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 35
2019 CH-02 0 100 13
2019 CH-03 0 100 13

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 37 63 35
2019 CH-02 38 62 13
2019 CH-03 44 56 13
2018 CH 49 51 33
2018 CH-02 44 56 11
2018 CH-03 69 31 14

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 42 58 35
2019 CH-02 57 43 13
2018 CH 19 81 33

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 39 61 35
2019 CH-02 42 58 13
2019 CH-03 35 65 13
2018 CH 35 65 32
2018 CH-03 48 52 13

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 21 79 35
2018 CH 32 68 32
2018 CH-02 44 56 11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 15 85 35

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 35 65 35
2019 CH-02 43 57 13
2018 CH 24 76 32

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 11 89 365
2019 CH-02 10 90 126
2019 CH-03 10 90 141
2019 CH-04 17 83 51

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 13 14 26 8 2 28 9 44 16 363
2019 CH-02 14 16 26 7 1 27 9 47 12 124
2019 CH-03 11 13 27 8 5 28 8 37 21 141
2019 CH-04 8 12 35 7 0 29 8 33 11 50
2018 CH 13 16 22 8 2 30 8 47 17 341
2018 CH-02 9 16 25 8 3 31 9 41 18 105
2018 CH-03 13 14 21 9 2 33 9 46 18 142
2018 CH-04 12 20 19 4 4 35 7 55 12 57
2017 CH 15 13 18 7 6 32 8 47 22 380
2017 CH-02 17 13 18 5 4 36 6 52 17 129
2017 CH-03 12 16 16 5 7 34 9 50 21 155
2017 CH-04 13 8 14 12 4 38 11 40 33 48
2017 CH-05 19 10 27 9 13 13 10 38 28 30
2014 CH 14 16 19 4 7 30 9 49 19 472
2014 CH-02 10 13 20 5 10 31 11 39 26 169
2014 CH-03 11 20 16 4 7 31 11 53 18 181
2014 CH-04 21 16 18 4 4 31 5 58 13 72
2014 CH-05 33 14 21 5 3 22 3 62 10 35

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 26 38 19 5 2 10 1 71 8 364
2019 CH-02 26 40 15 4 1 11 2 76 6 125
2019 CH-03 21 36 25 6 3 8 0 62 10 141
2019 CH-04 23 35 19 8 0 13 2 68 10 50
2018 CH 27 37 21 5 2 7 1 69 8 340
2018 CH-02 23 39 21 7 2 8 0 68 9 105
2018 CH-03 26 38 21 5 1 8 1 70 7 142
2018 CH-04 30 37 19 2 2 9 2 74 4 56
2017 CH 28 33 20 4 4 12 0 69 9 381
2017 CH-02 31 36 19 2 1 10 0 75 4 129
2017 CH-03 24 31 20 5 5 15 0 65 11 156
2017 CH-04 27 33 20 4 2 14 0 70 7 48
2017 CH-05 32 36 16 10 6 0 0 68 16 30
2014 CH 26 29 19 5 5 15 1 65 12 473
2014 CH-02 22 29 21 7 6 13 2 59 16 169
2014 CH-03 27 29 16 5 6 17 0 68 13 182
2014 CH-04 30 24 18 5 1 21 0 68 9 72
2014 CH-05 36 25 26 2 0 11 0 68 2 35
2011 CH 27 39 13 6 4 10 1 74 11 558
2011 CH-01 26 54 7 0 0 13 0 92 0 15
2011 CH-02 26 39 15 6 4 8 1 72 11 213
2011 CH-03 27 39 10 7 5 11 0 74 14 199
2011 CH-04 24 32 18 8 0 18 0 68 9 66
2011 CH-05 26 47 16 4 0 8 0 78 5 48
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 5 95 365
2019 CH-02 6 94 126
2019 CH-03 5 95 140
2018 CH 7 93 339
2018 CH-02 6 94 105
2018 CH-03 9 91 139

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 28 72 18
2018 CH 35 65 22

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 35 65 17
2018 CH 38 62 22

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 35 65 17
2018 CH 27 73 22

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 29 71 17

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 30 70 17
2018 CH 45 55 22

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 35 65 17
2018 CH 24 76 22

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 30 70 17

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 18

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 74 26 18
2018 CH 55 45 22

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 41 59 17
2018 CH 41 59 22
2018 CH-03 60 40 10

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 67 33 17

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 0 100 17
2018 CH 0 100 22
2018 CH-03 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 7 93 365
2019 CH-02 6 94 126
2019 CH-03 9 91 140

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 14 15 24 4 2 34 9 49 10 365
2019 CH-02 13 17 23 3 2 31 10 52 9 126
2019 CH-03 11 11 28 4 3 36 8 39 12 141
2019 CH-04 8 17 27 4 1 40 2 43 10 50
2018 CH 14 15 23 3 2 33 9 51 9 341
2018 CH-02 8 20 21 6 1 33 11 50 12 105
2018 CH-03 17 12 23 3 3 34 9 49 10 141
2018 CH-04 8 18 18 2 2 44 9 55 8 57
2017 CH 14 18 18 3 3 36 8 57 10 381
2017 CH-02 20 19 16 1 3 34 7 65 8 129
2017 CH-03 9 22 17 1 3 40 8 60 8 156
2017 CH-04 8 8 14 11 2 44 12 38 29 48
2017 CH-05 19 19 24 6 0 23 10 56 9 30
2014 CH 14 16 18 3 2 36 11 56 9 471
2014 CH-02 12 13 20 5 2 36 12 47 14 169
2014 CH-03 12 20 16 2 2 39 9 61 8 180
2014 CH-04 14 14 21 3 1 35 10 53 7 72
2014 CH-05 25 19 16 0 0 27 13 73 0 35

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 29 30 21 3 2 12 2 69 6 364
2019 CH-02 27 34 17 1 3 14 3 74 5 126
2019 CH-03 26 27 29 4 3 11 1 60 7 141
2019 CH-04 30 23 18 9 0 20 0 67 11 50
2018 CH 28 36 19 4 2 10 2 72 7 342
2018 CH-02 23 43 14 6 3 10 1 74 10 105
2018 CH-03 27 33 22 3 3 10 2 68 8 142
2018 CH-04 31 36 16 2 0 14 2 79 2 57
2017 CH 28 34 17 3 2 15 1 73 6 380
2017 CH-02 34 34 17 2 2 9 2 76 5 129
2017 CH-03 24 35 15 2 2 22 1 76 5 155
2017 CH-04 19 37 16 7 2 20 0 70 11 48
2017 CH-05 29 39 23 6 0 3 0 70 6 30
2014 CH 27 32 17 3 2 18 2 73 6 473
2014 CH-02 27 35 17 3 2 14 2 73 6 169
2014 CH-03 25 34 13 4 1 21 1 75 7 182
2014 CH-04 27 26 20 1 1 21 3 70 4 72
2014 CH-05 30 27 24 0 0 19 0 71 0 35
2011 CH 34 34 14 4 2 11 1 78 7 558
2011 CH-01 26 54 0 7 0 13 0 92 8 15
2011 CH-02 36 34 15 3 3 8 1 77 7 214
2011 CH-03 32 32 15 5 3 13 0 73 9 198
2011 CH-04 34 27 17 2 0 19 2 77 2 66
2011 CH-05 39 51 4 2 0 2 2 94 2 48
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 19 34 20 13 13 0 1 53 26 365
2019 CH-02 18 34 19 18 12 0 0 51 30 126
2019 CH-03 23 35 18 11 11 0 2 60 22 141
2019 CH-04 15 30 19 14 22 0 0 45 36 50
2018 CH 14 26 29 14 16 0 1 41 30 340
2018 CH-02 13 32 19 14 21 0 2 46 35 104
2018 CH-03 18 22 31 14 14 0 1 40 28 141
2018 CH-04 9 28 36 18 9 0 0 37 27 57
2017 CH 16 27 21 16 16 1 3 45 33 379
2017 CH-02 15 27 24 15 18 0 1 43 33 128
2017 CH-03 16 31 19 14 14 2 3 50 30 156
2017 CH-04 18 22 22 14 19 0 4 42 34 48
2017 CH-05 14 25 20 28 10 0 3 40 39 30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 13 30 28 16 13 0 1 43 28 365
2019 CH-02 14 38 26 12 8 1 1 53 21 126
2019 CH-03 13 30 25 17 15 0 1 43 32 141
2019 CH-04 2 16 38 23 21 0 0 18 44 50
2018 CH 8 27 35 17 13 0 0 35 30 341
2018 CH-02 11 36 29 14 10 0 1 47 24 105
2018 CH-03 9 23 33 19 17 0 0 32 35 141
2018 CH-04 2 20 50 18 11 0 0 21 28 57
2017 CH 11 25 31 19 13 0 1 36 33 380
2017 CH-02 11 28 33 17 11 0 0 39 28 129
2017 CH-03 11 25 28 20 15 1 1 36 36 155
2017 CH-04 0 27 35 27 12 0 0 27 38 48
2017 CH-05 10 26 33 15 16 0 0 36 31 30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 22 36 21 12 5 1 2 60 18 361
2019 CH-02 30 35 17 11 3 2 2 67 15 125
2019 CH-03 23 34 21 13 6 0 3 59 20 140
2019 CH-04 9 36 26 19 11 0 0 44 30 50
2018 CH 14 38 27 11 7 2 1 53 19 337
2018 CH-02 18 46 23 6 7 0 1 64 12 104
2018 CH-03 14 36 26 10 9 3 2 53 20 140
2018 CH-04 8 35 31 17 7 2 0 44 25 55
2017 CH 20 33 25 12 6 1 3 55 19 380
2017 CH-02 22 43 24 5 5 0 1 66 10 129
2017 CH-03 22 27 24 14 5 2 6 53 21 155
2017 CH-04 12 27 31 22 9 0 0 39 30 48
2017 CH-05 3 46 28 23 0 0 0 49 23 30

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 19 27 21 17 13 1 1 47 31 364
2019 CH-02 27 28 25 10 7 1 1 56 18 126
2019 CH-03 15 27 19 19 16 2 2 44 37 141
2019 CH-04 12 15 22 29 22 0 0 27 51 50
2018 CH 13 28 24 17 18 0 1 41 35 338
2018 CH-02 17 30 26 13 13 0 1 47 27 103
2018 CH-03 13 24 23 16 24 0 1 37 40 140
2018 CH-04 7 27 29 24 12 0 0 34 36 57
2017 CH 14 22 26 17 19 1 1 37 37 381
2017 CH-02 13 26 29 16 15 0 2 40 31 129
2017 CH-03 14 21 19 18 24 2 1 36 44 156
2017 CH-04 8 21 35 16 18 2 0 30 34 48
2017 CH-05 10 20 31 23 16 0 0 30 39 30

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 45 26 12 5 5 1 7 77 11 361
2019 CH-02 56 25 4 7 2 1 5 85 10 126
2019 CH-03 42 23 18 3 5 2 8 71 9 138
2019 CH-04 26 37 17 6 9 0 4 67 16 50
2018 CH 42 28 11 5 3 1 11 79 9 339
2018 CH-02 53 25 10 2 2 1 8 86 4 104
2018 CH-03 42 22 10 8 4 1 14 75 13 140
2018 CH-04 33 39 10 2 4 0 12 82 6 57
2017 CH 41 27 14 3 4 0 10 76 8 381
2017 CH-02 50 27 12 2 1 0 9 84 3 129
2017 CH-03 36 27 12 6 5 1 13 74 13 156
2017 CH-04 39 23 20 2 7 0 8 69 9 48
2017 CH-05 22 45 20 0 6 0 6 72 7 30

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 31 33 19 9 5 1 2 65 15 363
2019 CH-02 39 32 17 6 5 1 0 72 11 124
2019 CH-03 31 29 19 12 5 0 5 63 17 141
2019 CH-04 13 44 25 10 9 0 0 57 19 50
2018 CH 25 31 26 9 7 0 1 57 17 340
2018 CH-02 29 37 18 7 8 0 0 66 16 104
2018 CH-03 28 23 29 10 8 0 1 52 19 141
2018 CH-04 16 37 32 9 5 0 0 53 15 57
2017 CH 25 36 22 10 7 0 1 61 16 377
2017 CH-02 29 38 20 7 5 0 1 68 12 126
2017 CH-03 22 35 23 11 8 1 1 58 19 156
2017 CH-04 30 26 23 15 7 0 0 56 21 48
2017 CH-05 13 45 29 6 6 0 0 58 12 30

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 21 40 27 9 2 1 1 62 11 361
2019 CH-02 22 41 28 5 3 1 0 63 9 123
2019 CH-03 20 39 29 7 2 1 2 61 9 141
2019 CH-04 15 37 23 22 2 0 0 52 24 50
2018 CH 19 35 32 7 4 1 1 56 12 341
2018 CH-02 15 35 38 7 4 2 0 51 11 105
2018 CH-03 21 33 34 7 3 1 1 55 10 141
2018 CH-04 23 45 19 9 3 0 0 68 12 57
2017 CH 24 34 25 11 4 1 1 59 16 375
2017 CH-02 30 36 23 9 2 1 0 66 11 126
2017 CH-03 22 37 23 11 4 1 2 61 15 154
2017 CH-04 22 29 33 14 2 0 0 51 16 48
2017 CH-05 10 29 39 16 7 0 0 39 22 30

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 18 43 21 13 3 1 1 62 16 362
2019 CH-02 23 43 22 7 3 2 1 68 10 124
2019 CH-03 15 49 17 14 3 0 2 65 17 141
2019 CH-04 6 35 30 27 2 0 0 41 29 50
2018 CH 18 33 30 10 6 1 1 52 17 341
2018 CH-02 21 32 30 10 5 2 1 54 15 105
2018 CH-03 18 33 30 9 7 1 1 52 17 141
2018 CH-04 16 40 27 12 4 0 2 57 16 57
2017 CH 20 38 22 12 5 1 2 60 17 374
2017 CH-02 22 44 19 9 5 0 2 67 14 124
2017 CH-03 23 34 23 12 3 1 3 60 16 156
2017 CH-04 11 43 26 18 0 2 0 55 19 48
2017 CH-05 13 34 27 20 7 0 0 47 26 30

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 30 33 23 9 2 1 1 65 12 362
2019 CH-02 34 33 26 6 2 1 0 67 7 124
2019 CH-03 28 33 21 12 3 0 3 63 16 140
2019 CH-04 17 37 19 21 4 0 0 55 26 50
2018 CH 24 38 22 11 3 1 1 64 14 340
2018 CH-02 22 37 24 11 4 2 1 60 16 105
2018 CH-03 24 39 24 7 4 1 2 65 11 141
2018 CH-04 25 44 14 16 2 0 0 68 18 57
2017 CH 27 38 21 8 4 1 2 66 13 377
2017 CH-02 28 41 18 7 3 1 2 71 10 126
2017 CH-03 27 38 20 7 3 1 3 68 11 156
2017 CH-04 27 31 31 7 4 0 0 59 11 48
2017 CH-05 20 38 17 22 3 0 0 57 26 30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 34 31 16 9 8 1 2 67 17 362
2019 CH-02 34 29 19 8 9 1 1 63 17 123
2019 CH-03 34 30 13 11 10 1 2 65 22 141
2019 CH-04 30 34 19 9 7 0 2 66 15 50

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 28 35 21 10 4 1 2 64 14 362
2019 CH-02 35 38 17 7 2 1 1 74 9 123
2019 CH-03 23 36 18 13 5 2 4 63 18 141
2019 CH-04 14 35 30 15 6 0 0 49 21 50
2018 CH 28 33 23 10 5 1 1 62 15 340
2018 CH-02 32 36 20 8 3 2 0 69 11 105
2018 CH-03 31 30 21 11 6 1 1 61 18 140
2018 CH-04 16 40 24 12 5 2 0 57 18 57
2017 CH 29 31 22 11 4 1 2 62 15 375
2017 CH-02 29 36 23 9 2 1 1 66 11 126
2017 CH-03 30 28 20 12 3 1 4 62 16 154
2017 CH-04 27 28 22 15 9 0 0 55 23 48
2017 CH-05 16 39 29 7 6 3 0 57 13 30

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 44 29 14 8 2 1 2 75 10 359
2019 CH-02 51 27 12 7 2 1 0 79 9 124
2019 CH-03 41 28 15 10 1 1 4 73 12 139
2019 CH-04 28 38 18 7 6 0 4 68 13 49
2018 CH 49 27 12 5 3 1 3 79 9 341
2018 CH-02 52 31 11 3 2 2 0 84 5 105
2018 CH-03 44 28 10 8 3 1 5 77 12 141
2018 CH-04 53 24 12 3 5 0 2 79 9 57
2017 CH 46 27 14 5 5 1 2 75 10 381
2017 CH-02 48 28 16 3 4 0 1 77 7 129
2017 CH-03 43 25 14 8 6 1 3 70 15 156
2017 CH-04 42 38 11 4 2 0 2 83 6 48
2017 CH-05 53 14 20 3 3 0 6 71 7 30

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 69 14 4 1 1 1 10 93 3 360
2019 CH-02 72 16 6 0 1 1 4 92 2 122
2019 CH-03 68 13 2 1 1 1 13 95 2 140
2019 CH-04 59 15 8 4 4 0 10 82 9 50
2018 CH 69 13 3 3 3 1 7 90 7 341
2018 CH-02 71 18 1 4 1 2 3 94 5 105
2018 CH-03 66 12 5 3 3 1 10 87 7 141
2018 CH-04 69 12 4 3 3 0 9 89 7 57

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 71 13 6 2 4 1 2 87 7 361
2019 CH-02 72 16 5 0 6 0 1 88 6 126
2019 CH-03 70 11 6 5 3 2 2 84 9 140
2019 CH-04 67 17 8 0 4 0 4 88 4 49
2018 CH 67 14 6 3 2 2 5 88 5 339
2018 CH-02 63 21 7 4 2 2 2 87 6 103
2018 CH-03 70 9 7 2 3 3 7 87 5 141
2018 CH-04 72 12 4 2 2 0 9 92 4 57
2017 CH 66 14 6 3 3 1 6 86 7 381
2017 CH-02 69 16 5 3 2 0 5 89 6 129
2017 CH-03 62 14 8 3 4 1 8 83 9 156
2017 CH-04 73 17 6 2 0 0 2 92 2 48
2017 CH-05 59 16 6 6 3 0 10 83 10 30

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 52 28 13 4 2 0 1 81 6 362
2019 CH-02 47 31 14 3 3 0 1 79 7 126
2019 CH-03 59 21 10 8 1 0 2 82 9 140
2019 CH-04 46 31 23 0 0 0 0 77 0 49
2018 CH 50 32 11 4 2 1 1 83 6 340
2018 CH-02 43 36 13 5 3 1 0 79 8 105
2018 CH-03 53 29 9 5 1 1 2 85 6 141
2018 CH-04 49 39 9 0 4 0 0 87 4 57
2017 CH 51 28 9 4 3 0 5 83 7 381
2017 CH-02 48 30 11 6 1 0 5 81 7 129
2017 CH-03 52 28 9 3 3 0 5 84 6 156
2017 CH-04 55 32 6 0 2 0 4 91 2 48
2017 CH-05 42 25 14 10 6 0 3 70 16 30

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 57 21 13 4 4 0 1 79 8 360
2019 CH-02 58 22 11 3 6 0 0 80 9 125
2019 CH-03 57 21 9 6 5 0 2 80 11 139
2019 CH-04 44 30 24 2 0 0 0 73 2 49
2018 CH 47 28 11 7 4 0 2 76 12 339
2018 CH-02 36 35 17 7 4 1 1 72 12 104
2018 CH-03 53 26 7 6 5 0 3 81 11 141
2018 CH-04 48 23 9 16 4 0 0 71 20 57
2017 CH 53 20 12 5 5 0 4 77 10 380
2017 CH-02 52 22 11 5 4 0 5 79 10 128
2017 CH-03 55 17 14 5 4 1 5 75 10 156
2017 CH-04 55 26 10 2 4 0 2 83 7 48
2017 CH-05 48 20 13 13 3 0 3 70 16 30

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 16 7 1 1 0 24 90 2 361
2019 CH-02 62 14 4 0 1 0 20 95 1 126
2019 CH-03 46 17 4 1 0 0 32 93 1 139
2019 CH-04 54 7 10 2 0 0 26 83 3 49
2018 CH 44 18 5 1 1 0 31 89 4 340
2018 CH-02 55 13 1 0 0 1 30 98 0 105
2018 CH-03 43 18 5 2 1 0 32 89 3 141
2018 CH-04 38 14 5 4 2 0 37 83 8 57
2017 CH 48 17 4 1 1 0 28 90 4 380
2017 CH-02 57 11 2 2 1 1 28 95 3 129
2017 CH-03 47 18 3 1 1 0 29 93 2 155
2017 CH-04 35 16 8 0 0 0 41 87 0 48
2017 CH-05 36 39 16 3 3 0 3 77 6 30

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 69 17 4 1 1 0 8 93 3 360
2019 CH-02 75 13 3 0 2 0 7 95 2 125
2019 CH-03 64 17 4 2 0 0 13 93 2 139
2019 CH-04 64 28 4 4 0 0 0 91 4 49
2018 CH 68 17 5 1 0 0 8 93 1 340
2018 CH-02 72 14 5 0 0 1 8 95 0 105
2018 CH-03 67 20 4 1 1 0 7 94 2 142
2018 CH-04 61 23 7 0 0 0 9 92 0 57
2017 CH 66 15 5 2 1 1 12 92 2 380
2017 CH-02 73 10 3 2 0 0 12 95 2 129
2017 CH-03 63 15 5 2 1 1 14 91 3 156
2017 CH-04 66 15 13 0 2 0 4 84 2 47
2017 CH-05 61 30 0 0 0 0 9 100 0 30

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 67 14 6 3 6 0 3 84 10 361
2019 CH-02 52 14 8 7 17 0 2 67 25 126
2019 CH-03 75 15 6 1 0 0 3 93 2 139
2019 CH-04 75 21 1 2 0 0 0 96 2 49
2018 CH 63 15 9 2 4 2 5 84 6 341
2018 CH-02 55 19 12 5 5 2 3 77 10 105
2018 CH-03 64 15 8 1 4 3 5 86 6 142
2018 CH-04 72 12 7 2 0 0 7 91 2 57
2017 CH 59 19 7 4 3 1 6 84 8 381
2017 CH-02 50 22 10 8 4 1 6 77 13 129
2017 CH-03 63 19 7 1 3 1 6 88 4 156
2017 CH-04 68 21 2 2 2 0 4 93 5 48
2017 CH-05 74 16 0 3 0 0 6 96 4 30

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 53 28 13 3 1 0 2 83 4 361
2019 CH-02 55 22 16 3 2 0 2 78 6 126
2019 CH-03 54 34 9 1 0 0 3 90 1 139
2019 CH-04 41 34 15 10 0 0 0 75 10 49
2018 CH 48 33 12 4 1 1 3 83 5 341
2018 CH-02 46 32 12 8 1 1 1 79 9 105
2018 CH-03 51 34 7 2 1 0 5 90 3 142
2018 CH-04 31 39 23 3 0 2 2 73 3 57
2017 CH 48 31 11 3 1 0 5 84 5 380
2017 CH-02 48 31 16 2 2 0 2 80 4 129
2017 CH-03 48 30 9 4 1 1 8 85 5 156
2017 CH-04 37 43 11 7 0 0 2 82 7 47
2017 CH-05 67 20 5 3 0 0 3 91 4 30

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 14 33 37 12 4 1 0 47 16 365
2019 CH-02 18 37 32 9 3 1 0 55 12 126
2019 CH-03 14 29 38 13 5 1 0 43 18 141
2019 CH-04 6 27 45 22 0 0 0 33 22 50
2018 CH 8 35 38 15 5 0 0 43 20 342
2018 CH-02 12 32 39 15 3 0 0 44 17 105
2018 CH-03 7 35 34 17 7 0 0 42 24 142
2018 CH-04 5 40 39 12 4 0 0 46 15 57
2017 CH 8 33 43 10 6 0 1 40 16 380
2017 CH-02 7 41 42 5 5 0 0 48 10 129
2017 CH-03 6 24 49 13 5 0 3 31 19 156
2017 CH-04 11 37 33 10 9 0 0 48 19 47
2017 CH-05 6 32 46 6 10 0 0 38 16 30

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 6 16 43 24 10 0 0 35 22 363
2019 CH-02 6 11 40 30 14 0 0 44 17 126
2019 CH-03 7 17 46 22 8 1 0 30 24 139
2019 CH-04 4 25 55 11 4 0 2 15 29 50
2018 CH 7 18 44 23 8 0 1 31 24 337
2018 CH-02 6 19 44 21 11 0 0 32 24 103
2018 CH-03 8 20 44 20 7 0 1 27 28 140
2018 CH-04 5 15 52 24 4 0 0 28 21 57
2017 CH 6 13 47 23 10 0 1 33 19 381
2017 CH-02 6 6 45 32 11 0 0 43 12 129
2017 CH-03 6 16 49 16 11 1 1 28 22 156
2017 CH-04 10 12 46 25 7 0 0 31 23 48
2017 CH-05 3 16 49 27 6 0 0 33 19 30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 30 49 12 5 2 2 0 81 7 364
2019 CH-02 27 51 10 5 3 2 0 81 9 126
2019 CH-03 28 48 15 5 2 2 0 77 8 140
2019 CH-04 30 50 11 6 0 4 0 83 6 50
2018 CH 30 42 18 6 3 2 1 73 8 340
2018 CH-02 29 42 19 5 3 2 0 72 8 104
2018 CH-03 26 41 20 8 3 2 1 68 11 141
2018 CH-04 32 52 9 2 2 3 0 87 4 57
2017 CH 26 44 14 8 4 4 0 73 12 381
2017 CH-02 23 47 19 7 2 2 0 72 9 129
2017 CH-03 23 42 14 8 5 7 0 70 15 156
2017 CH-04 32 45 8 9 2 4 0 80 11 48
2017 CH-05 35 51 7 7 0 0 0 86 7 30

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 22 40 20 13 4 1 0 62 18 365
2019 CH-02 18 42 20 17 3 0 0 60 20 126
2019 CH-03 21 41 20 11 6 1 0 62 18 141
2019 CH-04 17 41 24 14 4 0 0 58 18 50
2018 CH 22 37 19 15 5 2 1 60 21 339
2018 CH-02 21 34 23 13 6 2 1 57 20 104
2018 CH-03 20 37 18 16 6 2 1 59 23 140
2018 CH-04 20 42 19 12 5 2 0 63 18 57
2017 CH 22 39 18 12 6 2 1 63 19 381
2017 CH-02 23 44 21 8 4 0 1 67 12 129
2017 CH-03 21 33 18 15 8 4 1 57 24 156
2017 CH-04 27 35 14 18 5 0 0 62 23 48
2017 CH-05 25 42 20 10 3 0 0 67 13 30
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 13 87 365
2019 CH-02 13 87 126
2019 CH-03 14 86 140
2019 CH-04 20 80 51
2017 CH 15 85 381
2017 CH-02 7 93 129
2017 CH-03 17 83 156
2017 CH-04 22 78 48
2014 CH 13 87 471
2014 CH-02 14 86 169
2014 CH-03 14 86 180
2014 CH-04 15 85 72

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 81 19 48
2019 CH-02 78 22 17
2019 CH-03 73 27 19
2019 CH-04 100 0 10
2017 CH 85 15 55
2017 CH-03 82 18 27
2017 CH-04 90 10 10
2014 CH 84 16 61
2014 CH-02 83 17 24
2014 CH-03 92 8 23
2014 CH-04 71 29 10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 52 25 9 11 0 3 0 79 12 37
2019 CH-02 64 17 11 0 0 8 0 88 0 13
2019 CH-03 57 35 0 8 0 0 0 92 8 12
2019 CH-04 21 28 18 33 0 0 0 49 33 10
2017 CH 58 23 4 8 4 0 2 83 13 46
2017 CH-03 48 22 5 10 10 0 5 73 21 22
2014 CH 64 20 7 4 2 2 2 87 6 51
2014 CH-02 60 20 5 10 5 0 0 80 15 20
2014 CH-03 57 30 4 0 0 4 4 95 0 21
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 20 31 23 11 10 4 0 21 79 364
2019 CH-02 24 33 22 10 8 3 0 24 76 126
2019 CH-03 24 30 21 13 6 4 1 26 74 140
2019 CH-04 10 30 26 8 22 4 0 10 90 50
2018 CH 20 23 26 15 11 3 0 21 79 341
2018 CH-02 22 25 24 14 13 2 0 22 78 105
2018 CH-03 23 22 24 17 10 3 0 24 76 141
2018 CH-04 14 21 37 9 14 5 0 15 85 57
2017 CH 22 26 26 13 11 2 1 22 78 381
2017 CH-02 21 25 29 10 12 2 0 22 78 129
2017 CH-03 21 28 23 15 10 2 1 22 78 156
2017 CH-04 16 26 30 15 10 2 0 17 83 48
2017 CH-05 33 18 30 7 10 3 0 34 66 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 53 47 271
2019 CH-02 52 48 93
2019 CH-03 50 50 96
2019 CH-04 52 48 43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CH 38 62 267
2019 CH-02 42 58 92
2019 CH-03 40 60 97
2019 CH-04 39 61 43
2018 CH 28 72 257
2018 CH-02 41 59 80
2018 CH-03 24 76 101
2018 CH-04 19 81 46

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 11 26 19 14 23 1 6 39 40 265
2019 CH-02 13 28 20 12 23 1 3 42 37 92
2019 CH-03 13 24 19 14 20 2 8 41 39 96
2019 CH-04 5 31 14 8 33 2 7 39 45 43
2018 CH 5 19 23 19 27 3 3 26 50 258
2018 CH-02 6 19 21 21 26 4 4 28 50 80
2018 CH-03 3 19 22 19 31 3 3 23 53 102
2018 CH-04 6 23 22 21 24 3 0 30 47 46
2017 CH 10 25 17 17 19 3 9 39 41 289
2017 CH-02 11 30 20 16 13 0 10 45 32 99
2017 CH-03 9 16 14 17 28 7 9 29 54 118
2017 CH-04 8 33 22 15 15 3 5 44 32 39
2017 CH-05 5 24 26 30 10 5 0 31 42 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 3 15 20 15 37 4 5 20 57 266
2019 CH-02 6 17 21 14 36 1 4 25 53 92
2019 CH-03 3 17 15 12 39 6 7 23 60 97
2019 CH-04 0 10 26 18 37 7 2 10 60 43
2018 CH 3 10 19 18 47 1 3 13 68 258
2018 CH-02 3 11 12 26 45 1 2 14 74 80
2018 CH-03 2 11 21 14 49 0 3 14 65 102
2018 CH-04 2 8 22 13 50 3 2 11 66 46
2017 CH 2 11 12 21 43 3 7 15 71 289
2017 CH-02 3 14 14 21 40 1 7 18 66 99
2017 CH-03 2 13 10 19 45 4 8 17 72 118
2017 CH-04 2 3 15 22 44 8 7 6 77 39
2017 CH-05 0 10 15 24 46 5 0 10 74 20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CH 45 17 14 6 6 1 10 70 14 357
2019 CH-02 44 22 14 5 6 1 8 73 12 125
2019 CH-03 49 14 13 6 7 1 12 71 14 139
2019 CH-04 38 18 19 13 2 0 9 62 16 50
2018 CH 41 15 15 8 7 3 11 65 18 339
2018 CH-02 39 22 16 5 7 4 8 69 14 105
2018 CH-03 37 13 16 11 6 3 15 60 21 139
2018 CH-04 47 11 11 14 4 2 12 67 20 57
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