2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AG

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 40 42 0 13 5 0 0 82 18 34
2017 AG 35 46 10 6 3 0 0 81 8 29
2017 AG-02 27 54 10 9 0 0 0 81 9 11
2014 AG 21 50 5 17 5 0 2 72 23 185
2014 AG-02 12 63 2 22 2 0 0 74 24 51
2014 AG-03 20 47 5 22 5 0 0 68 27 59
2014 AG-04 22 48 10 6 14 0 0 70 20 30
2014 AG-05 20 50 0 15 10 0 5 73 27 20
2011 AG 24 46 4 23 4 0 0 70 27 254
2011 AG-01 59 31 0 10 0 0 0 90 10 19
2011 AG-02 16 56 6 21 2 0 0 72 22 64
2011 AG-03 20 41 3 28 9 0 0 61 37 79
2011 AG-04 30 41 4 25 0 0 0 71 25 50
2011 AG-05 8 52 0 31 9 0 0 60 40 22
2008 AG 18 57 7 15 3 0 0 75 18 194
2008 AG-02 9 70 2 19 0 0 0 79 19 47
2008 AG-03 18 47 11 18 7 0 0 64 25 73
2008 AG-04 30 57 3 9 0 0 0 87 9 32
2008 AG-05 22 64 10 5 0 0 0 85 5 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 79 10 4 8 0 0 0 88 8 34
2017 AG 59 19 6 5 11 0 0 78 16 29
2017 AG-02 61 19 10 0 9 0 0 81 9 11
2014 AG 60 18 5 10 4 0 3 81 15 184
2014 AG-02 59 24 4 8 6 0 0 82 14 51
2014 AG-03 64 10 5 15 3 0 2 76 19 59
2014 AG-04 58 25 3 10 3 0 0 83 14 30
2014 AG-05 53 21 10 11 5 0 0 74 16 19
2011 AG 73 10 4 7 5 0 1 84 12 254
2011 AG-01 89 11 0 0 0 0 0 100 0 19
2011 AG-02 76 13 0 8 3 0 0 89 11 64
2011 AG-03 71 5 6 13 5 0 0 76 18 79
2011 AG-04 69 11 4 4 10 0 2 81 15 50
2011 AG-05 64 22 9 0 4 0 0 87 4 22
2008 AG 62 19 2 9 8 0 0 80 17 193
2008 AG-02 72 17 0 6 4 0 0 89 11 47
2008 AG-03 62 14 3 11 11 0 0 75 22 73
2008 AG-04 61 23 0 7 10 0 0 84 16 31
2008 AG-05 52 29 10 10 0 0 0 81 10 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 43 36 2 16 2 0 0 79 19 34
2017 AG 38 47 6 7 2 0 0 85 10 29
2017 AG-02 35 48 10 0 8 0 0 82 8 11
2014 AG 34 45 5 10 3 0 2 81 13 185
2014 AG-02 37 39 6 16 2 0 0 76 18 51
2014 AG-03 35 53 5 2 5 0 0 88 7 59
2014 AG-04 23 50 10 17 0 0 0 73 17 30
2014 AG-05 41 49 0 5 5 0 0 90 10 20
2011 AG 36 43 10 8 2 0 0 79 11 253
2011 AG-01 54 35 5 0 5 0 0 90 5 19
2011 AG-02 22 56 11 11 0 0 0 78 11 64
2011 AG-03 38 42 9 8 3 0 1 81 10 79
2011 AG-04 42 39 11 8 0 0 0 81 8 49
2011 AG-05 36 36 13 9 5 0 0 72 14 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 19 48 20 6 7 0 0 67 13 33
2018 AG 10 30 20 40 0 0 0 40 40 10
2017 AG 20 51 18 8 3 0 0 71 11 29
2017 AG-02 8 45 21 27 0 0 0 52 27 11
2014 AG 15 38 17 17 12 0 2 54 29 185
2014 AG-02 14 49 16 18 4 0 0 63 22 51
2014 AG-03 12 31 17 15 26 0 0 42 41 59
2014 AG-04 3 43 27 17 10 0 0 46 27 30
2014 AG-05 25 19 25 25 5 0 0 45 30 20
2011 AG 20 42 16 15 6 0 0 62 22 254
2011 AG-01 54 29 5 6 5 0 0 84 11 19
2011 AG-02 14 44 20 17 5 0 0 58 22 64
2011 AG-03 15 42 18 16 9 0 0 57 25 79
2011 AG-04 22 47 13 14 2 0 2 71 17 50
2011 AG-05 8 41 15 22 13 0 0 49 36 22
2008 AG 15 41 14 20 10 0 1 56 30 194
2008 AG-02 26 49 13 9 4 0 0 74 13 47
2008 AG-03 5 38 15 27 14 0 0 44 41 73
2008 AG-04 14 45 12 19 6 0 3 61 26 32
2008 AG-05 17 16 24 19 19 0 5 34 41 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 40 44 7 10 0 0 0 83 10 34
2017 AG 47 41 3 10 0 0 0 87 10 29
2017 AG-02 27 64 0 9 0 0 0 91 9 11
2014 AG 37 45 10 3 2 1 3 85 5 185
2014 AG-02 37 51 10 2 0 0 0 88 2 51
2014 AG-03 37 48 7 3 3 0 2 86 7 59
2014 AG-04 23 50 13 10 3 0 0 73 14 30
2014 AG-05 45 36 10 0 0 5 5 89 0 20

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 35 52 5 6 2 0 0 87 8 34
2018 AG 20 30 40 10 0 0 0 50 10 10
2017 AG 43 36 12 6 3 0 0 79 8 29
2017 AG-02 25 57 0 18 0 0 0 82 18 11
2014 AG 33 38 13 10 4 0 2 72 14 185
2014 AG-02 35 43 6 12 4 0 0 78 16 51
2014 AG-03 35 34 19 9 3 0 0 69 12 59
2014 AG-04 23 53 7 14 3 0 0 76 17 30
2014 AG-05 23 36 15 15 10 0 0 60 25 20
2011 AG 35 45 12 7 2 0 0 79 9 254
2011 AG-01 42 41 6 5 5 0 0 84 10 19
2011 AG-02 35 46 9 3 5 0 2 83 8 64
2011 AG-03 31 49 8 12 1 0 0 80 13 79
2011 AG-04 41 41 12 6 0 0 0 81 6 50
2011 AG-05 18 40 33 9 0 0 0 58 9 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 29 56 5 7 4 0 0 85 11 34
2018 AG 20 40 30 10 0 0 0 60 10 10
2017 AG 31 66 3 0 0 0 0 97 0 29
2017 AG-02 17 83 0 0 0 0 0 100 0 11
2014 AG 28 47 10 11 2 0 2 76 13 185
2014 AG-02 21 55 10 12 2 0 0 76 14 51
2014 AG-03 27 43 14 12 5 0 0 69 17 59
2014 AG-04 23 54 17 7 0 0 0 76 7 30
2014 AG-05 49 41 0 10 0 0 0 90 10 20
2011 AG 35 44 11 8 2 0 0 79 10 254
2011 AG-01 64 16 15 5 0 0 0 80 5 19
2011 AG-02 26 50 13 11 0 0 0 76 11 64
2011 AG-03 32 45 9 8 6 0 0 77 14 79
2011 AG-04 40 44 12 4 0 0 0 83 4 50
2011 AG-05 23 50 9 18 0 0 0 73 18 22
2008 AG 33 46 9 9 3 0 0 79 12 194
2008 AG-02 32 53 6 9 0 0 0 85 9 47
2008 AG-03 27 44 11 12 5 0 0 71 18 73
2008 AG-04 38 43 6 9 3 0 0 81 13 32
2008 AG-05 42 48 0 5 5 0 0 90 10 20

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 29 40 14 17 0 0 0 69 17 34
2018 AG 0 40 10 40 10 0 0 40 50 10
2017 AG 24 26 21 13 6 2 7 55 21 29
2017 AG-02 0 54 9 10 19 8 0 59 32 11
2014 AG 19 35 20 16 9 0 2 55 25 185
2014 AG-02 12 33 22 26 8 0 0 45 33 51
2014 AG-03 27 34 15 14 10 0 0 61 24 59
2014 AG-04 20 37 30 6 7 0 0 57 13 30
2014 AG-05 10 45 26 15 5 0 0 54 20 20
2011 AG 20 36 20 16 8 1 0 56 24 254
2011 AG-01 48 37 5 10 0 0 0 85 10 19
2011 AG-02 13 37 10 28 11 0 0 51 40 64
2011 AG-03 19 34 27 14 6 0 0 53 20 79
2011 AG-04 23 44 19 6 6 2 0 68 12 50
2011 AG-05 13 22 33 22 10 0 0 35 32 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 26 46 11 13 4 0 0 73 17 34
2018 AG 30 40 10 20 0 0 0 70 20 10
2017 AG 32 30 27 8 3 0 0 62 11 29
2017 AG-02 8 46 36 0 10 0 0 54 10 11

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 42 38 12 8 0 0 0 80 8 34
2018 AG 30 50 10 10 0 0 0 80 10 10
2017 AG 29 45 21 0 6 0 0 73 6 29
2017 AG-02 8 74 18 0 0 0 0 82 0 11
2014 AG 32 44 11 10 1 1 2 78 11 184
2014 AG-02 22 49 10 18 0 2 0 72 18 51
2014 AG-03 32 43 14 9 3 0 0 74 12 59
2014 AG-04 31 49 10 11 0 0 0 80 11 29
2014 AG-05 50 44 0 5 0 0 0 95 5 20
2011 AG 33 44 13 9 1 1 0 77 10 254
2011 AG-01 60 34 0 5 0 0 0 95 5 19
2011 AG-02 26 53 11 9 0 0 0 79 9 64
2011 AG-03 30 48 14 8 0 0 0 78 8 79
2011 AG-04 34 45 15 4 0 2 0 81 4 50
2011 AG-05 32 22 19 23 4 0 0 54 27 22
2008 AG 32 46 10 8 3 1 0 78 12 193
2008 AG-02 28 55 11 4 0 2 0 85 4 47
2008 AG-03 26 46 10 14 4 0 0 72 18 72
2008 AG-04 44 34 13 3 6 0 0 78 9 32
2008 AG-05 42 29 10 15 5 0 0 71 20 20

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 25 39 19 13 0 4 0 67 13 34
2018 AG 0 40 40 20 0 0 0 40 20 10
2017 AG 36 31 19 11 3 0 0 67 14 29
2017 AG-02 17 46 8 19 10 0 0 63 29 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 42 48 4 0 4 4 0 93 4 34
2018 AG 40 50 10 0 0 0 0 90 0 10
2017 AG 54 46 0 0 0 0 0 100 0 29
2017 AG-02 33 67 0 0 0 0 0 100 0 11
2014 AG 52 33 10 3 1 0 2 86 4 185
2014 AG-02 41 43 14 2 0 0 0 84 2 51
2014 AG-03 49 32 12 5 2 0 0 81 7 59
2014 AG-04 50 43 7 0 0 0 0 93 0 30
2014 AG-05 75 25 0 0 0 0 0 100 0 20
2011 AG 53 39 6 2 0 0 0 92 2 254
2011 AG-01 64 25 10 0 0 0 0 90 0 19
2011 AG-02 46 42 6 5 0 0 0 89 5 64
2011 AG-03 54 36 9 1 0 0 0 90 1 79
2011 AG-04 53 45 2 0 0 0 0 98 0 50
2011 AG-05 46 45 4 4 0 0 0 91 4 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 24 37 18 14 7 0 0 61 21 34
2018 AG 10 60 20 0 10 0 0 70 10 10
2017 AG 32 44 18 6 0 0 0 76 6 29
2017 AG-02 8 73 9 10 0 0 0 81 10 11
2014 AG 18 45 16 14 5 0 2 64 20 185
2014 AG-02 14 51 12 16 8 0 0 65 24 51
2014 AG-03 20 34 22 17 7 0 0 54 24 59
2014 AG-04 13 67 7 10 3 0 0 80 14 30
2014 AG-05 18 42 20 19 0 0 0 61 19 20
2011 AG 24 52 12 8 3 0 0 76 12 254
2011 AG-01 42 43 15 0 0 0 0 85 0 19
2011 AG-02 24 58 8 9 0 0 0 82 9 64
2011 AG-03 19 53 14 9 5 0 0 72 14 79
2011 AG-04 29 56 8 4 2 0 0 85 7 50
2011 AG-05 13 42 28 9 9 0 0 54 18 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 35 41 15 2 7 0 0 75 10 34
2018 AG 0 70 10 10 10 0 0 70 20 10
2017 AG 31 37 23 9 0 0 0 67 9 29
2017 AG-02 24 55 0 21 0 0 0 79 21 11
2014 AG 32 38 12 12 5 0 2 70 18 185
2014 AG-02 29 37 12 16 6 0 0 67 22 51
2014 AG-03 30 39 10 10 10 0 0 69 20 59
2014 AG-04 22 57 7 14 0 0 0 80 14 30
2014 AG-05 40 26 24 10 0 0 0 66 10 20

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 31 49 13 2 4 0 0 81 6 34
2018 AG 10 60 20 10 0 0 0 70 10 10
2017 AG 42 28 24 6 0 0 0 70 6 29
2017 AG-02 15 46 18 21 0 0 0 61 21 11
2014 AG 26 40 13 14 5 1 2 67 19 185
2014 AG-02 27 41 12 16 4 0 0 69 20 51
2014 AG-03 22 43 15 15 5 0 0 64 20 59
2014 AG-04 16 50 10 14 7 3 0 68 21 30
2014 AG-05 24 41 15 15 5 0 0 65 20 20
2011 AG 28 47 10 11 2 1 0 77 13 254
2011 AG-01 50 45 5 0 0 0 0 95 0 19
2011 AG-02 30 41 12 14 2 0 2 71 16 64
2011 AG-03 25 57 9 5 1 3 0 84 7 79
2011 AG-04 31 38 15 12 2 2 0 70 14 50
2011 AG-05 17 52 0 31 0 0 0 69 31 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 34 48 11 0 7 0 0 82 7 34
2018 AG 30 60 0 10 0 0 0 90 10 10
2017 AG 44 54 3 0 0 0 0 97 0 29
2017 AG-02 33 67 0 0 0 0 0 100 0 11
2014 AG 37 44 11 4 1 0 2 83 6 184
2014 AG-02 25 53 12 8 2 0 0 78 10 51
2014 AG-03 37 37 19 5 2 0 0 74 7 59
2014 AG-04 33 60 4 4 0 0 0 93 4 29
2014 AG-05 49 41 10 0 0 0 0 90 0 20
2011 AG 39 47 7 5 1 0 0 86 6 254
2011 AG-01 64 16 15 5 0 0 0 80 5 19
2011 AG-02 34 50 11 5 0 0 0 84 5 64
2011 AG-03 36 51 4 6 3 0 0 87 9 79
2011 AG-04 44 47 8 0 0 0 0 92 0 50
2011 AG-05 27 55 4 9 4 0 0 82 13 22
2008 AG 40 45 8 4 3 0 0 85 7 194
2008 AG-02 43 49 9 0 0 0 0 91 0 47
2008 AG-03 31 45 11 5 7 0 0 77 12 73
2008 AG-04 53 35 6 6 0 0 0 87 6 32
2008 AG-05 47 48 0 5 0 0 0 95 5 20

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 39 38 17 0 4 0 3 79 4 33
2018 AG 40 30 10 20 0 0 0 70 20 10
2017 AG 31 31 22 10 6 0 0 63 16 29
2017 AG-02 9 61 30 0 0 0 0 70 0 11
2014 AG 23 36 22 11 5 0 2 61 17 185
2014 AG-02 18 49 26 6 2 0 0 67 8 51
2014 AG-03 27 39 17 14 2 0 2 67 16 59
2014 AG-04 22 27 24 20 7 0 0 49 27 30
2014 AG-05 9 16 34 15 26 0 0 25 41 20
2011 AG 20 37 22 13 6 0 0 58 20 253
2011 AG-01 52 27 5 5 10 0 0 79 16 19
2011 AG-02 17 36 27 15 5 0 0 53 20 64
2011 AG-03 24 39 22 10 4 0 1 64 14 79
2011 AG-04 6 46 35 4 8 0 0 52 13 49
2011 AG-05 13 14 13 46 13 0 0 28 59 22
2008 AG 14 37 25 14 10 0 0 51 24 194
2008 AG-02 11 40 23 21 4 0 0 51 26 47
2008 AG-03 14 35 30 14 7 0 0 49 21 73
2008 AG-04 19 31 16 12 22 0 0 50 34 32
2008 AG-05 10 25 26 19 20 0 0 35 39 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 6 31 29 16 12 4 2 30 39 34
2018 AG 0 50 40 0 10 0 0 10 50 10
2017 AG 0 23 52 20 4 2 0 24 23 29
2017 AG-02 0 48 44 8 0 0 0 8 48 11
2014 AG 11 32 39 10 5 1 2 16 44 184
2014 AG-02 8 26 49 10 6 0 2 16 34 51
2014 AG-03 15 43 29 7 5 0 2 12 59 59
2014 AG-04 7 45 39 3 6 0 0 9 52 30
2014 AG-05 15 30 44 11 0 0 0 11 44 20
2011 AG 11 28 37 15 7 1 2 23 40 254
2011 AG-01 5 5 21 32 21 10 5 63 12 19
2011 AG-02 6 28 45 12 5 2 2 17 36 64
2011 AG-03 11 33 34 17 5 0 0 21 45 79
2011 AG-04 17 29 37 11 6 0 0 17 46 50
2011 AG-05 18 36 38 5 4 0 0 9 54 22
2008 AG 11 32 40 14 3 0 0 17 43 194
2008 AG-02 9 32 43 15 2 0 0 17 41 47
2008 AG-03 12 29 41 15 3 0 0 18 41 73
2008 AG-04 16 35 35 6 6 3 0 12 52 32
2008 AG-05 10 54 24 12 0 0 0 12 64 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 20 24 15 25 13 0 2 39 45 34
2018 AG 0 60 10 20 10 0 0 30 60 10
2017 AG 9 27 30 15 19 0 0 34 36 29
2017 AG-02 0 38 36 10 15 0 0 26 38 11
2014 AG 19 33 27 7 8 2 3 17 55 185
2014 AG-02 10 41 35 8 4 2 0 12 52 51
2014 AG-03 27 36 26 3 7 0 2 10 64 59
2014 AG-04 31 28 27 3 9 3 0 13 60 30
2014 AG-05 24 39 15 12 9 0 0 21 64 20
2011 AG 15 25 29 17 10 2 3 28 42 254
2011 AG-01 5 11 16 31 27 0 10 65 17 19
2011 AG-02 3 23 30 21 20 2 2 42 27 64
2011 AG-03 22 28 30 13 5 2 0 18 51 79
2011 AG-04 23 24 34 15 2 2 0 18 48 50
2011 AG-05 22 31 33 13 0 0 0 13 54 22
2008 AG 14 33 27 18 6 1 1 24 48 194
2008 AG-02 2 30 26 30 9 0 4 40 33 47
2008 AG-03 16 34 32 16 1 0 0 18 51 73
2008 AG-04 22 28 30 9 11 0 0 20 50 32
2008 AG-05 34 45 14 0 7 0 0 7 79 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 29 15 43 3 2 5 2 6 48 34
2018 AG 30 40 10 0 10 10 0 11 78 10
2017 AG 16 38 19 0 27 0 0 27 54 29
2017 AG-02 0 56 36 0 8 0 0 8 56 11
2014 AG 33 30 24 5 4 2 3 9 66 184
2014 AG-02 22 33 41 2 2 0 0 4 55 51
2014 AG-03 44 32 13 5 2 2 2 7 79 59
2014 AG-04 45 29 13 3 3 3 3 7 79 29
2014 AG-05 45 34 7 5 9 0 0 14 79 20
2011 AG 24 26 30 10 6 2 2 16 52 253
2011 AG-01 10 11 16 16 27 11 10 54 26 19
2011 AG-02 8 22 49 14 6 2 0 20 30 64
2011 AG-03 25 32 28 9 4 1 1 13 59 79
2011 AG-04 38 26 24 6 4 2 0 10 66 49
2011 AG-05 58 27 10 5 0 0 0 5 85 22
2008 AG 28 24 32 12 2 2 1 14 53 194
2008 AG-02 6 17 43 30 2 0 2 32 24 47
2008 AG-03 26 32 34 7 1 0 0 8 58 73
2008 AG-04 54 26 6 8 0 6 0 9 85 32
2008 AG-05 58 20 14 7 0 0 0 7 79 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 5 14 31 37 10 4 0 48 20 34
2018 AG 0 30 30 30 10 0 0 40 30 10
2017 AG 2 21 30 30 17 0 0 46 23 29
2017 AG-02 0 10 46 36 8 0 0 44 10 11
2014 AG 11 24 33 18 8 1 5 28 37 183
2014 AG-02 6 20 40 28 6 0 0 34 26 50
2014 AG-03 12 32 34 14 5 0 3 19 46 59
2014 AG-04 17 27 31 10 9 0 6 21 47 30
2014 AG-05 25 25 30 7 9 0 5 17 52 20
2011 AG 9 19 33 24 12 1 2 37 29 254
2011 AG-01 5 0 17 16 47 6 10 74 6 19
2011 AG-02 0 13 37 33 16 2 0 49 13 64
2011 AG-03 5 24 42 23 5 1 0 28 30 79
2011 AG-04 17 21 36 21 5 0 0 27 38 50
2011 AG-05 37 40 18 5 0 0 0 5 77 22
2008 AG 8 25 39 20 7 1 0 27 33 193
2008 AG-02 0 19 43 34 4 0 0 38 19 47
2008 AG-03 3 29 45 18 5 0 0 23 32 73
2008 AG-04 20 30 29 15 6 0 0 21 50 31
2008 AG-05 34 34 25 0 7 0 0 7 68 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 14 20 26 23 13 4 0 37 35 34
2018 AG 30 30 20 10 10 0 0 20 60 10
2017 AG 14 22 24 9 31 0 0 40 36 29
2017 AG-02 10 46 28 8 8 0 0 15 56 11
2014 AG 26 35 22 7 4 1 5 12 64 183
2014 AG-02 22 37 29 6 4 0 2 10 60 51
2014 AG-03 32 39 19 5 2 0 3 7 74 59
2014 AG-04 35 36 13 6 3 0 6 10 76 29
2014 AG-05 25 45 10 11 9 0 0 20 70 20
2011 AG 24 25 28 11 8 1 3 20 51 254
2011 AG-01 5 16 5 26 26 5 16 66 27 19
2011 AG-02 16 28 28 17 6 2 3 24 46 64
2011 AG-03 26 30 32 3 7 1 0 11 57 79
2011 AG-04 27 27 28 16 2 0 0 18 54 50
2011 AG-05 59 14 27 0 0 0 0 0 73 22
2008 AG 18 31 32 13 5 0 0 18 50 194
2008 AG-02 17 28 38 10 6 0 0 17 45 47
2008 AG-03 12 36 34 14 4 0 0 18 48 73
2008 AG-04 22 33 19 18 8 0 0 26 55 32
2008 AG-05 34 29 30 7 0 0 0 7 63 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 6 19 20 27 17 6 5 50 28 34
2018 AG 10 10 30 40 10 0 0 50 20 10
2017 AG 3 17 16 32 25 7 0 61 21 29
2017 AG-02 9 30 18 44 0 0 0 44 38 11
2014 AG 9 23 34 15 10 1 8 27 36 185
2014 AG-02 4 24 37 21 10 0 4 32 29 51
2014 AG-03 15 27 34 9 10 0 5 19 45 59
2014 AG-04 11 27 33 17 3 0 9 22 42 30
2014 AG-05 5 20 51 15 9 0 0 24 25 20
2011 AG 11 23 32 15 10 3 5 28 38 252
2011 AG-01 0 0 18 24 36 0 22 76 0 17
2011 AG-02 3 35 25 20 12 2 3 34 40 64
2011 AG-03 17 29 30 14 5 1 4 20 48 79
2011 AG-04 14 14 46 15 5 4 2 21 30 50
2011 AG-05 23 22 40 10 0 0 5 10 47 22
2008 AG 14 27 32 17 6 3 1 24 43 194
2008 AG-02 13 26 28 21 9 2 2 31 40 47
2008 AG-03 8 37 30 21 3 0 1 23 46 73
2008 AG-04 19 13 45 12 6 6 0 19 34 32
2008 AG-05 34 20 34 12 0 0 0 12 54 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 17 27 30 17 2 2 5 21 47 34
2018 AG 20 30 10 20 10 10 0 33 56 10
2017 AG 15 38 22 8 17 0 0 25 52 29
2017 AG-02 10 55 18 9 8 0 0 17 65 11
2014 AG 19 24 33 9 6 2 6 16 47 185
2014 AG-02 12 27 39 18 2 0 2 20 40 51
2014 AG-03 24 29 29 8 3 3 3 13 56 59
2014 AG-04 34 20 27 6 3 0 9 10 60 30
2014 AG-05 25 15 41 5 14 0 0 18 40 20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 19 17 26 17 17 2 2 35 37 34
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 69 13 5 0 0 7 5 94 0 33
2017 AG 59 22 3 11 6 0 0 81 16 29
2017 AG-02 62 30 0 9 0 0 0 91 9 11
2014 AG 72 14 4 3 2 0 5 90 6 185
2014 AG-02 80 14 2 0 0 0 4 98 0 51
2014 AG-03 74 12 2 5 5 0 2 88 10 59
2014 AG-04 69 11 10 10 0 0 0 80 10 30
2014 AG-05 65 24 5 0 5 0 0 90 5 20
2011 AG 72 12 5 4 4 0 3 87 8 254
2011 AG-01 78 5 6 0 0 0 11 93 0 19
2011 AG-02 80 13 3 3 0 0 1 94 3 64
2011 AG-03 72 12 3 5 6 0 2 86 12 79
2011 AG-04 61 16 8 4 6 2 2 80 11 50
2011 AG-05 64 13 9 9 4 0 0 78 13 22
2008 AG 64 10 7 5 10 0 5 77 15 193
2008 AG-02 65 11 11 0 4 0 9 83 5 46
2008 AG-03 63 11 5 5 12 0 3 76 18 73
2008 AG-04 66 9 3 9 9 0 3 77 20 32
2008 AG-05 55 11 15 10 10 0 0 66 19 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 23 35 11 15 6 3 8 65 23 33
2018 AG 10 40 20 10 10 10 0 55 22 10
2017 AG 23 31 18 3 12 2 10 62 18 29
2017 AG-02 8 37 26 10 19 0 0 45 29 11
2014 AG 32 31 13 10 5 4 4 69 17 185
2014 AG-02 22 37 14 20 4 4 0 61 25 51
2014 AG-03 42 22 12 7 5 9 3 73 14 59
2014 AG-04 26 37 16 10 3 0 7 68 15 30
2014 AG-05 30 51 15 0 5 0 0 81 5 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 56 25 7 5 5 0 2 83 10 34
2018 AG 40 30 10 20 0 0 0 70 20 10
2017 AG 31 32 18 8 3 0 7 68 12 29
2017 AG-02 8 46 9 27 10 0 0 54 37 11
2014 AG 44 31 9 8 4 2 2 78 13 185
2014 AG-02 26 45 10 14 6 0 0 71 20 51
2014 AG-03 57 22 10 3 3 2 2 82 7 59
2014 AG-04 39 34 10 10 3 3 0 76 14 30
2014 AG-05 52 39 5 5 0 0 0 91 5 20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 58 24 4 9 3 0 3 84 12 32
2018 AG 50 20 20 0 0 10 0 78 0 10
2017 AG 31 46 10 9 4 0 0 77 13 29
2017 AG-02 17 54 9 21 0 0 0 71 21 11
2014 AG 42 42 7 4 2 1 2 86 7 185
2014 AG-02 18 59 14 8 2 0 0 76 10 51
2014 AG-03 52 37 2 3 3 0 2 91 7 59
2014 AG-04 60 34 6 0 0 0 0 94 0 30
2014 AG-05 46 54 0 0 0 0 0 100 0 20

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 33 57 0 7 0 0 2 92 8 34
2018 AG 20 60 10 0 0 0 10 89 0 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 48 34 9 0 0 4 6 90 0 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 44 42 6 6 2 0 0 86 8 34
2018 AG 20 30 30 10 10 0 0 50 20 10
2017 AG 31 32 25 12 0 0 0 63 12 29
2017 AG-02 8 54 9 29 0 0 0 62 29 11
2014 AG 32 36 14 11 4 1 3 71 15 185
2014 AG-02 21 32 24 14 8 0 2 54 22 51
2014 AG-03 34 46 10 9 0 0 2 81 9 59
2014 AG-04 47 33 6 14 0 0 0 80 14 30
2014 AG-05 35 36 15 10 5 0 0 70 15 20
2011 AG 34 37 6 16 6 0 0 72 22 254
2011 AG-01 65 15 10 10 0 0 0 80 10 19
2011 AG-02 23 37 2 28 9 0 0 60 38 64
2011 AG-03 34 36 6 15 8 0 0 71 23 79
2011 AG-04 39 34 9 10 6 2 0 75 17 50
2011 AG-05 22 64 4 10 0 0 0 86 10 22
2008 AG 23 33 14 19 11 1 0 56 30 194
2008 AG-02 19 21 15 30 15 0 0 40 45 47
2008 AG-03 14 37 18 16 14 1 0 51 31 73
2008 AG-04 33 45 9 9 3 0 0 78 13 32
2008 AG-05 31 34 0 25 10 0 0 65 35 20

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 47 38 12 3 0 0 0 85 3 34
2017 AG 37 44 8 10 0 0 0 81 10 29
2017 AG-02 8 64 18 10 0 0 0 72 10 11
2014 AG 37 37 10 5 4 3 4 80 10 185
2014 AG-02 21 41 16 8 2 8 4 71 11 51
2014 AG-03 49 34 7 3 3 2 2 86 7 59
2014 AG-04 42 41 3 6 7 0 0 83 13 30
2014 AG-05 30 46 15 5 5 0 0 76 9 20
2011 AG 39 37 11 7 3 2 1 79 10 254
2011 AG-01 68 26 5 0 0 0 0 95 0 19
2011 AG-02 34 34 13 13 5 2 0 69 18 64
2011 AG-03 36 41 15 1 3 1 3 80 4 79
2011 AG-04 43 36 12 4 2 2 0 81 6 50
2011 AG-05 37 41 4 13 0 4 0 81 14 22
2008 AG 31 39 16 9 4 1 1 71 13 193
2008 AG-02 26 46 9 15 4 0 0 72 20 46
2008 AG-03 23 38 23 8 3 3 1 64 11 73
2008 AG-04 42 26 16 9 3 3 0 71 13 32
2008 AG-05 31 44 11 10 5 0 0 75 14 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 49 25 18 3 5 0 0 74 8 34
2018 AG 40 20 20 10 10 0 0 60 20 10
2017 AG 40 38 19 3 0 0 0 78 3 29
2017 AG-02 17 39 36 9 0 0 0 55 9 11
2014 AG 41 33 11 8 4 1 2 76 12 185
2014 AG-02 29 37 20 8 6 0 0 67 14 51
2014 AG-03 42 34 9 12 2 0 2 78 14 59
2014 AG-04 50 33 7 3 7 0 0 83 10 30
2014 AG-05 50 40 5 5 0 0 0 90 5 20
2011 AG 40 33 15 9 3 1 0 73 12 254
2011 AG-01 54 29 17 0 0 0 0 83 0 19
2011 AG-02 39 30 16 11 3 2 0 69 14 64
2011 AG-03 33 34 18 12 4 0 0 67 15 79
2011 AG-04 49 30 9 8 2 2 0 81 10 50
2011 AG-05 41 46 9 4 0 0 0 87 4 22
2008 AG 25 37 13 17 7 0 1 63 24 194
2008 AG-02 17 38 15 19 11 0 0 55 30 47
2008 AG-03 23 40 11 16 8 0 1 64 25 73
2008 AG-04 39 32 9 16 3 0 0 72 19 32
2008 AG-05 26 44 6 19 5 0 0 70 24 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 69 13 6 6 2 4 0 85 9 34
2017 AG 76 16 3 2 3 0 0 92 5 29
2017 AG-02 81 19 0 0 0 0 0 100 0 11
2014 AG 76 13 3 1 1 0 6 94 2 185
2014 AG-02 82 16 0 0 0 0 2 100 0 51
2014 AG-03 71 15 3 2 2 0 7 93 4 59
2014 AG-04 83 6 3 0 3 0 3 93 4 30
2014 AG-05 76 10 10 5 0 0 0 85 5 20
2011 AG 82 8 2 4 1 0 3 93 5 253
2011 AG-01 78 5 6 0 0 0 11 93 0 19
2011 AG-02 86 11 0 0 0 0 3 100 0 64
2011 AG-03 82 9 0 6 1 0 1 92 8 79
2011 AG-04 81 6 6 2 2 0 2 89 4 50
2011 AG-05 73 9 4 13 0 0 0 82 13 22
2008 AG 78 7 2 3 4 1 5 90 7 194
2008 AG-02 81 6 2 0 2 2 6 95 2 47
2008 AG-03 78 5 1 1 7 0 7 90 9 73
2008 AG-04 81 9 3 3 0 0 3 93 3 32
2008 AG-05 76 10 5 10 0 0 0 86 10 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 53 21 13 3 6 0 4 77 9 34
2017 AG 47 28 10 3 0 5 7 86 3 29
2017 AG-02 37 46 0 9 0 8 0 90 10 11
2014 AG 45 26 12 6 3 4 5 78 9 184
2014 AG-02 37 32 12 6 4 8 2 76 11 51
2014 AG-03 48 24 16 7 3 0 2 74 11 58
2014 AG-04 53 23 6 7 3 3 4 82 11 30
2014 AG-05 50 21 15 5 0 5 5 79 5 20
2011 AG 42 33 8 7 4 4 2 79 12 254
2011 AG-01 59 20 5 0 5 6 5 88 6 19
2011 AG-02 31 47 6 8 5 3 0 80 13 64
2011 AG-03 39 33 10 6 6 3 2 76 13 79
2011 AG-04 57 28 2 6 2 4 0 89 9 50
2011 AG-05 46 13 22 13 0 4 0 63 14 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 55 36 0 4 6 0 0 91 9 34
2018 AG 60 20 0 10 10 0 0 80 20 10
2017 AG 45 46 8 0 0 0 0 92 0 29
2017 AG-02 35 55 10 0 0 0 0 90 0 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 42 46 4 8 0 0 0 88 8 33
2018 AG 20 40 30 10 0 0 0 60 10 10
2017 AG 47 38 9 6 0 0 0 85 6 28
2017 AG-02 39 50 0 12 0 0 0 88 12 10
2014 AG 44 31 12 4 4 1 3 78 9 185
2014 AG-02 29 37 20 4 6 2 2 69 10 51
2014 AG-03 49 31 12 5 2 0 2 81 7 59
2014 AG-04 49 44 0 3 3 0 0 93 7 30
2014 AG-05 49 22 19 5 5 0 0 71 10 20
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 42 23 18 7 0 8 2 72 8 34
2018 AG 40 40 10 0 0 10 0 89 0 10
2017 AG 30 27 19 8 9 8 0 62 18 29
2017 AG-02 8 28 10 26 19 9 0 40 49 11
2014 AG 22 32 18 12 4 9 2 61 18 185
2014 AG-02 14 29 20 14 6 18 0 52 24 51
2014 AG-03 22 31 20 15 5 5 2 56 22 59
2014 AG-04 22 45 13 13 3 3 0 69 17 30
2014 AG-05 26 30 30 10 0 5 0 59 10 20
2011 AG 19 31 20 14 8 7 1 54 24 253
2011 AG-01 47 32 6 15 0 0 0 79 15 19
2011 AG-02 15 44 22 5 6 6 2 64 12 64
2011 AG-03 16 32 15 20 8 9 0 52 31 79
2011 AG-04 20 16 33 17 4 8 2 40 23 49
2011 AG-05 9 31 20 4 31 4 0 42 37 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 28 33 16 6 6 8 2 68 13 34
2018 AG 10 40 40 10 0 0 0 50 10 10
2017 AG 24 33 24 6 8 5 0 60 15 29
2017 AG-02 8 28 27 18 10 9 0 40 31 11
2014 AG 18 26 23 18 10 2 2 46 30 185
2014 AG-02 8 33 24 18 12 6 0 44 31 51
2014 AG-03 15 22 34 15 12 0 2 38 28 59
2014 AG-04 16 26 20 24 14 0 0 42 38 30
2014 AG-05 25 24 20 25 5 0 0 49 30 20
2011 AG 13 32 17 18 16 3 0 47 35 253
2011 AG-01 44 45 5 0 6 0 0 89 6 18
2011 AG-02 9 50 13 19 8 2 0 60 27 64
2011 AG-03 10 30 19 19 17 5 0 42 38 79
2011 AG-04 13 22 23 20 18 4 0 36 40 50
2011 AG-05 4 9 28 19 40 0 0 13 59 22
2008 AG 12 25 23 23 14 4 0 38 38 194
2008 AG-02 15 36 17 21 6 4 0 53 29 47
2008 AG-03 4 23 30 27 14 1 0 28 42 73
2008 AG-04 17 26 16 16 25 0 0 43 41 32
2008 AG-05 12 10 20 39 19 0 0 21 58 20

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 13 37 14 17 5 11 2 58 26 34
2018 AG 20 20 30 30 0 0 0 40 30 10
2017 AG 16 35 21 17 8 2 0 53 26 29
2017 AG-02 8 19 36 28 9 0 0 27 37 11
2014 AG 10 24 23 23 15 2 2 36 40 185
2014 AG-02 2 25 33 20 18 2 0 28 38 51
2014 AG-03 12 15 27 29 15 0 2 27 45 59
2014 AG-04 12 26 13 34 15 0 0 38 49 30
2014 AG-05 21 24 19 20 15 0 0 45 35 20
2011 AG 8 27 18 26 15 6 0 37 44 254
2011 AG-01 37 42 11 5 0 5 0 83 6 19
2011 AG-02 6 33 17 22 13 9 0 43 38 64
2011 AG-03 6 25 24 20 18 6 0 34 41 79
2011 AG-04 4 21 16 43 14 2 0 25 58 50
2011 AG-05 0 8 19 32 36 5 0 9 72 22
2008 AG 8 18 21 30 19 4 0 28 50 194
2008 AG-02 13 23 23 28 11 2 0 37 39 47
2008 AG-03 1 15 27 37 16 3 0 17 55 73
2008 AG-04 12 19 16 22 28 3 0 32 52 32
2008 AG-05 12 0 6 39 44 0 0 12 82 20

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 13 35 17 17 2 13 2 56 23 34
2018 AG 20 30 30 20 0 0 0 50 20 10
2017 AG 20 31 21 19 6 3 0 53 26 29
2017 AG-02 8 28 9 46 9 0 0 36 55 11
2014 AG 12 24 19 26 14 2 2 38 42 184
2014 AG-02 2 29 22 26 18 4 0 32 45 51
2014 AG-03 12 19 22 28 16 2 2 32 45 58
2014 AG-04 16 13 23 30 18 0 0 29 48 30
2014 AG-05 15 29 15 30 10 0 0 44 40 20
2011 AG 8 30 20 26 13 2 0 39 40 254
2011 AG-01 37 37 10 16 0 0 0 74 16 19
2011 AG-02 3 39 17 25 11 5 0 44 38 64
2011 AG-03 7 32 19 23 15 4 0 41 40 79
2011 AG-04 6 25 20 30 18 0 0 31 49 50
2011 AG-05 4 0 38 40 18 0 0 4 58 22
2008 AG 10 32 18 27 11 2 0 43 39 194
2008 AG-02 10 36 23 28 2 0 0 47 30 47
2008 AG-03 4 30 15 37 12 1 0 35 50 73
2008 AG-04 18 29 16 19 19 0 0 46 38 32
2008 AG-05 12 25 19 24 19 0 0 37 43 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 33 13 19 8 8 18 0 56 21 34
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 14 54 23 3 3 4 0 70 5 33
2018 AG 40 30 20 10 0 0 0 70 10 10
2017 AG 39 25 16 8 9 3 0 66 18 29
2017 AG-02 18 36 9 19 18 0 0 54 37 11
2014 AG 20 43 18 13 3 0 3 65 16 183
2014 AG-02 14 54 20 6 6 0 0 68 12 50
2014 AG-03 25 34 20 14 5 0 2 60 19 59
2014 AG-04 13 43 24 21 0 0 0 55 21 30
2014 AG-05 19 46 10 15 0 5 5 72 17 20
2011 AG 23 43 18 10 5 1 0 67 15 252
2011 AG-01 43 42 10 0 0 0 5 90 0 19
2011 AG-02 23 43 22 6 3 2 0 68 10 63
2011 AG-03 23 46 14 9 6 1 0 70 16 78
2011 AG-04 25 36 27 8 4 0 0 61 12 50
2011 AG-05 4 38 18 27 13 0 0 41 41 22

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 12 29 27 13 10 10 0 45 25 34

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 19 42 21 6 4 8 0 66 10 34
2018 AG 60 20 20 0 0 0 0 80 0 10
2017 AG 35 45 14 5 0 0 0 81 5 29
2017 AG-02 8 65 27 0 0 0 0 73 0 11
2014 AG 35 41 9 6 2 3 3 82 8 185
2014 AG-02 33 39 10 12 4 2 0 74 16 51
2014 AG-03 30 53 9 5 0 2 2 86 5 59
2014 AG-04 44 39 11 3 0 0 3 85 4 30
2014 AG-05 55 36 0 5 5 0 0 91 9 20
2011 AG 31 38 14 6 5 4 1 72 12 252
2011 AG-01 46 35 15 0 0 0 5 85 0 19
2011 AG-02 35 40 10 8 6 2 0 76 14 63
2011 AG-03 22 39 18 8 9 5 0 64 17 79
2011 AG-04 39 29 18 6 2 6 0 71 9 49
2011 AG-05 13 50 13 9 4 4 5 70 15 22
2008 AG 27 32 13 15 6 7 0 63 23 193
2008 AG-02 26 36 11 13 9 6 0 66 23 47
2008 AG-03 25 27 21 15 5 7 0 56 22 73
2008 AG-04 34 31 6 16 6 6 0 70 24 32
2008 AG-05 17 44 10 15 10 5 0 64 26 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 17 36 30 8 2 6 0 57 12 34
2018 AG 50 20 20 10 0 0 0 70 10 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 18 29 21 11 6 11 4 56 20 34
2018 AG 50 20 0 30 0 0 0 70 30 10
2017 AG 17 40 9 24 6 3 0 59 32 28
2017 AG-02 8 45 10 27 10 0 0 53 37 11
2014 AG 14 23 22 16 13 8 3 42 33 185
2014 AG-02 10 31 28 14 16 2 0 42 30 51
2014 AG-03 15 22 15 22 14 9 3 42 41 59
2014 AG-04 10 23 30 13 7 18 0 40 24 30
2014 AG-05 19 20 26 25 10 0 0 39 35 20
2011 AG 16 23 17 20 14 10 1 43 38 254
2011 AG-01 32 35 17 0 5 10 0 75 6 19
2011 AG-02 9 30 17 27 9 8 0 42 39 64
2011 AG-03 19 18 13 20 15 13 2 43 42 79
2011 AG-04 21 19 19 18 13 10 0 45 34 50
2011 AG-05 0 18 32 18 22 4 5 20 44 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 13 47 25 4 2 8 0 66 7 34
2018 AG 10 40 10 30 10 0 0 50 40 10
2017 AG 21 43 3 21 12 0 0 64 33 28
2017 AG-02 15 37 0 37 10 0 0 53 47 11
2014 AG 15 28 17 22 13 2 2 45 37 184
2014 AG-02 14 33 10 24 20 0 0 47 43 51
2014 AG-03 15 26 22 20 15 0 2 41 36 59
2014 AG-04 0 27 29 31 10 3 0 28 42 29
2014 AG-05 28 20 21 25 5 0 0 48 30 20
2011 AG 15 37 20 17 9 1 0 53 26 254
2011 AG-01 54 30 6 10 0 0 0 84 10 19
2011 AG-02 14 44 17 14 9 0 2 59 24 64
2011 AG-03 10 34 20 21 14 0 0 44 35 79
2011 AG-04 11 44 22 18 2 2 0 57 21 50
2011 AG-05 8 36 28 14 14 0 0 44 28 22
2008 AG 12 29 25 23 10 1 0 41 33 194
2008 AG-02 17 41 19 17 6 0 0 57 23 47
2008 AG-03 4 27 22 32 14 1 0 32 46 73
2008 AG-04 15 35 25 19 3 3 0 52 23 32
2008 AG-05 12 10 34 25 20 0 0 21 45 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 24 28 19 14 6 8 0 57 22 34
2018 AG 0 40 20 20 20 0 0 40 40 10
2017 AG 15 37 10 11 22 6 0 55 35 29
2017 AG-02 15 27 19 19 10 9 0 46 32 11
2014 AG 12 31 14 21 14 4 5 46 38 185
2014 AG-02 15 30 10 24 22 0 0 45 45 51
2014 AG-03 10 29 24 19 12 3 3 42 33 59
2014 AG-04 3 40 10 27 16 0 4 45 44 30
2014 AG-05 20 36 15 24 0 0 5 59 26 20
2011 AG 18 37 13 16 13 1 3 57 30 254
2011 AG-01 21 31 16 16 6 0 10 57 24 19
2011 AG-02 19 47 5 19 9 0 2 67 29 64
2011 AG-03 18 36 18 13 17 0 0 53 29 79
2011 AG-04 21 40 13 12 6 4 4 66 20 50
2011 AG-05 8 36 4 23 28 0 0 44 52 22
2008 AG 17 45 15 11 9 0 2 64 21 194
2008 AG-02 34 47 11 4 4 0 0 81 8 47
2008 AG-03 7 49 16 18 10 0 0 56 27 73
2008 AG-04 12 60 6 6 16 0 0 72 22 32
2008 AG-05 10 14 25 24 10 0 16 29 41 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 40 24 19 0 6 5 7 72 6 34

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 33 23 19 0 2 2 20 72 3 34

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 32 22 31 8 3 0 4 56 11 33

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 29 25 20 14 2 0 10 60 18 34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 32 18 20 8 8 0 13 57 19 34

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 61 9 13 0 6 2 8 79 6 34

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 68 9 7 5 2 5 4 84 8 34

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 60 12 11 5 2 2 7 80 8 34

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 29 40 15 10 2 4 0 72 12 34
2018 AG 10 30 30 20 0 0 10 44 22 10
2017 AG 14 45 22 9 3 7 0 64 12 28
2017 AG-02 9 59 21 12 0 0 0 67 12 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 37 32 21 3 2 4 0 72 6 34
2018 AG 50 50 0 0 0 0 0 100 0 10
2017 AG 40 43 8 6 3 0 0 83 9 29
2017 AG-02 28 63 9 0 0 0 0 91 0 11
2014 AG 35 44 10 6 2 1 2 82 8 185
2014 AG-02 29 41 16 10 2 2 0 72 12 51
2014 AG-03 32 51 7 7 2 0 2 84 9 59
2014 AG-04 33 63 3 0 0 0 0 97 0 30
2014 AG-05 46 35 15 5 0 0 0 81 5 20
2011 AG 28 49 17 2 2 1 0 78 5 254
2011 AG-01 44 51 5 0 0 0 0 95 0 19
2011 AG-02 26 53 18 2 2 0 0 79 3 64
2011 AG-03 30 46 19 3 3 0 0 76 5 79
2011 AG-04 28 54 14 2 0 2 0 83 2 50
2011 AG-05 23 36 23 9 4 5 0 61 14 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 30 40 24 2 0 4 0 73 3 34
2018 AG 60 40 0 0 0 0 0 100 0 10
2017 AG 42 42 16 0 0 0 0 84 0 29
2017 AG-02 34 46 19 0 0 0 0 81 0 11
2014 AG 43 39 11 2 1 1 3 85 3 185
2014 AG-02 35 45 14 2 2 2 0 82 4 51
2014 AG-03 44 44 9 0 2 0 2 90 2 59
2014 AG-04 44 40 16 0 0 0 0 84 0 30
2014 AG-05 64 17 10 5 0 0 5 84 5 20

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 48 26 18 2 2 4 0 77 5 34
2018 AG 60 30 10 0 0 0 0 90 0 10
2017 AG 47 34 9 10 0 0 0 82 10 29
2017 AG-02 27 43 10 19 0 0 0 70 19 11
2014 AG 39 40 9 5 3 1 2 82 9 185
2014 AG-02 37 37 18 2 6 0 0 74 8 51
2014 AG-03 39 43 5 9 3 0 2 83 12 59
2014 AG-04 40 49 0 10 0 0 0 90 10 30
2014 AG-05 40 50 5 0 5 0 0 90 5 20
2011 AG 34 46 12 4 4 0 0 80 8 253
2011 AG-01 75 25 0 0 0 0 0 100 0 19
2011 AG-02 34 52 11 0 3 0 0 86 3 64
2011 AG-03 34 44 12 5 5 0 0 78 10 79
2011 AG-04 26 55 13 6 0 0 0 81 6 49
2011 AG-05 17 32 33 9 9 0 0 49 18 22
2008 AG 22 50 17 7 3 0 0 72 10 194
2008 AG-02 25 62 6 4 2 0 0 87 6 47
2008 AG-03 14 55 21 7 4 0 0 68 11 73
2008 AG-04 26 45 16 6 6 0 0 72 13 32
2008 AG-05 21 30 29 19 0 0 0 52 19 20

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 37 32 18 4 2 7 0 74 6 34
2018 AG 10 50 30 10 0 0 0 60 10 10
2017 AG 47 23 23 0 4 3 0 73 4 29
2017 AG-02 27 26 38 0 0 9 0 58 0 11
2014 AG 21 35 23 11 7 0 2 58 18 185
2014 AG-02 17 39 27 10 6 0 0 57 16 51
2014 AG-03 22 37 20 10 9 0 2 60 19 59
2014 AG-04 16 31 27 20 6 0 0 46 27 30
2014 AG-05 25 20 29 15 5 5 0 48 21 20
2011 AG 23 45 18 10 4 1 0 69 13 254
2011 AG-01 58 22 15 5 0 0 0 80 5 19
2011 AG-02 25 53 13 6 2 2 0 79 8 64
2011 AG-03 19 48 14 14 5 0 0 67 19 79
2011 AG-04 21 40 32 4 2 0 0 61 6 50
2011 AG-05 8 36 24 13 14 4 0 46 29 22

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 31 32 21 6 6 4 0 65 12 34
2017 AG 45 26 19 7 2 0 0 71 9 29
2017 AG-02 27 36 27 10 0 0 0 63 10 11
2014 AG 20 37 22 13 5 1 2 58 19 185
2014 AG-02 16 39 27 12 6 0 0 55 18 51
2014 AG-03 18 36 22 12 9 2 2 56 21 59
2014 AG-04 13 47 23 14 3 0 0 60 17 30
2014 AG-05 31 15 29 26 0 0 0 45 26 20
2011 AG 22 44 15 14 5 0 0 66 19 254
2011 AG-01 69 10 11 10 0 0 0 79 10 19
2011 AG-02 15 57 9 17 2 0 0 72 19 64
2011 AG-03 20 48 12 10 10 0 0 68 20 79
2011 AG-04 23 42 25 4 6 0 0 65 10 50
2011 AG-05 8 28 24 36 4 0 0 36 40 22
2008 AG 19 47 15 12 6 1 0 66 18 193
2008 AG-02 24 59 9 7 2 0 0 83 9 46
2008 AG-03 7 48 22 15 7 1 0 55 22 73
2008 AG-04 40 28 13 6 13 0 0 68 19 32
2008 AG-05 12 44 10 24 10 0 0 56 34 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 23 32 24 10 2 7 2 60 13 34
2018 AG 10 30 40 20 0 0 0 40 20 10
2017 AG 30 16 27 12 9 6 0 49 22 29
2017 AG-02 27 34 0 29 0 9 0 68 32 11
2014 AG 21 29 16 18 6 7 2 55 27 185
2014 AG-02 14 27 16 26 8 10 0 45 37 51
2014 AG-03 20 29 15 15 10 9 2 55 28 59
2014 AG-04 13 41 23 20 0 3 0 55 21 30
2014 AG-05 31 19 29 10 0 10 0 56 11 20
2011 AG 26 28 18 15 8 4 1 57 24 252
2011 AG-01 44 12 21 0 17 0 7 60 18 18
2011 AG-02 21 33 14 21 5 6 0 58 27 64
2011 AG-03 22 25 24 17 9 3 0 49 26 79
2011 AG-04 36 31 14 8 4 6 0 71 14 49
2011 AG-05 9 33 9 22 23 4 0 44 47 22
2008 AG 20 30 22 17 5 5 1 53 24 194
2008 AG-02 17 30 25 13 4 9 2 53 19 47
2008 AG-03 11 36 22 21 5 5 0 49 28 73
2008 AG-04 44 25 15 9 6 0 0 69 16 32
2008 AG-05 22 34 19 19 5 0 0 57 24 20
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 AG 25 45 31 33
2018 AG 40 10 50 10
2017 AG 24 38 39 29
2017 AG-02 18 44 38 11
2014 AG 24 44 31 184
2014 AG-02 16 43 41 51
2014 AG-03 29 40 31 59
2014 AG-04 26 36 38 30
2014 AG-05 25 54 20 20
2011 AG 21 49 30 254
2011 AG-01 26 49 25 19
2011 AG-02 19 50 31 64
2011 AG-03 18 51 31 79
2011 AG-04 16 54 30 50
2011 AG-05 49 19 32 22
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 26 48 10 6 3 7 0 80 9 33

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 35 41 9 5 0 10 0 84 6 33
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AG 17 83 34
2018 AG 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AG 15 85 34

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 6 19 27 6 4 23 15 41 16 33
2018 AG 10 40 30 0 0 10 10 62 0 10
2017 AG 18 28 15 17 0 16 6 60 21 29
2017 AG-02 18 18 9 36 0 9 10 45 45 11
2014 AG 17 17 19 8 9 22 8 49 24 184
2014 AG-02 10 16 24 18 8 19 6 34 34 51
2014 AG-03 13 17 19 7 15 22 7 43 31 59
2014 AG-04 10 19 18 3 3 36 9 54 13 30
2014 AG-05 24 32 20 0 5 10 10 69 6 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 14 38 25 5 4 11 4 60 10 33
2017 AG 28 26 32 11 0 4 0 56 11 29
2017 AG-02 18 45 19 18 0 0 0 63 18 11
2014 AG 28 36 16 8 4 6 3 70 13 184
2014 AG-02 25 41 14 12 2 6 0 71 15 51
2014 AG-03 31 29 16 9 7 7 2 66 17 58
2014 AG-04 13 47 27 7 0 6 0 64 7 30
2014 AG-05 36 35 15 5 5 0 5 74 10 20
2011 AG 27 42 14 11 1 5 0 72 12 253
2011 AG-01 45 34 11 5 0 5 0 83 5 19
2011 AG-02 26 46 13 9 2 5 0 75 12 64
2011 AG-03 23 34 20 18 1 4 0 59 20 79
2011 AG-04 31 45 10 6 0 6 2 82 7 49
2011 AG-05 19 54 18 10 0 0 0 72 10 22
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 12 15 35 6 0 27 5 40 8 34
2018 AG 40 20 20 0 0 10 10 75 0 10
2017 AG 22 37 11 3 0 15 12 81 4 29
2017 AG-02 18 9 18 9 0 18 28 50 17 11
2014 AG 18 17 22 3 2 32 6 56 9 185
2014 AG-02 14 18 20 4 4 37 4 53 13 51
2014 AG-03 17 15 24 5 2 36 2 51 11 59
2014 AG-04 10 20 20 0 0 46 3 60 0 30
2014 AG-05 29 15 26 5 5 10 10 56 11 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 27 18 27 10 0 17 0 55 13 33
2018 AG 80 0 10 10 0 0 0 80 10 10
2017 AG 32 52 11 5 0 0 0 84 5 29
2017 AG-02 18 64 9 9 0 0 0 82 9 11
2014 AG 29 40 17 3 1 7 3 76 4 185
2014 AG-02 21 45 18 6 2 8 0 72 9 51
2014 AG-03 29 41 15 3 2 9 2 77 6 59
2014 AG-04 17 50 20 0 0 10 3 77 0 30
2014 AG-05 46 30 19 0 0 5 0 80 0 20
2011 AG 33 38 18 3 0 7 0 76 4 254
2011 AG-01 58 11 21 10 0 0 0 69 10 19
2011 AG-02 32 32 24 3 2 8 0 69 5 64
2011 AG-03 34 38 20 3 0 5 0 76 3 79
2011 AG-04 32 42 13 2 0 12 0 83 2 50
2011 AG-05 19 53 19 0 0 9 0 79 0 22
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 14 25 25 8 18 6 4 43 29 34
2018 AG 10 30 10 10 40 0 0 40 50 10
2017 AG 17 31 22 19 9 2 0 49 29 29
2017 AG-02 8 29 43 19 0 0 0 37 19 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 28 11 26 17 13 0 6 41 31 34
2018 AG 40 20 10 10 20 0 0 60 30 10
2017 AG 23 32 15 13 16 0 0 56 30 29
2017 AG-02 8 45 19 9 19 0 0 52 28 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 35 27 13 8 13 0 4 64 22 34
2018 AG 30 30 20 10 10 0 0 60 20 10
2017 AG 30 37 15 13 5 0 0 67 18 28
2017 AG-02 27 51 22 0 0 0 0 78 0 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 26 18 13 25 13 0 6 46 40 34
2018 AG 20 30 10 20 20 0 0 50 40 10
2017 AG 18 27 27 11 14 3 0 47 25 29
2017 AG-02 0 35 28 18 19 0 0 35 37 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 45 20 10 7 10 0 8 71 18 34
2018 AG 50 30 0 0 20 0 0 80 20 10
2017 AG 44 30 6 12 5 0 3 76 18 29
2017 AG-02 36 55 9 0 0 0 0 91 0 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 30 28 7 16 12 0 6 62 30 34
2018 AG 10 20 20 30 20 0 0 30 50 10
2017 AG 29 24 26 13 8 0 0 53 21 29
2017 AG-02 8 28 46 9 9 0 0 36 18 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 38 24 10 12 8 4 4 67 22 33
2018 AG 20 40 20 10 0 0 10 67 11 10
2017 AG 25 28 30 14 0 3 0 55 15 28
2017 AG-02 8 45 28 19 0 0 0 52 19 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 30 24 30 6 6 4 0 56 13 33
2018 AG 30 0 30 40 0 0 0 30 40 10
2017 AG 27 17 21 29 5 0 0 44 34 29
2017 AG-02 8 19 35 39 0 0 0 27 39 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 27 34 23 6 6 4 0 63 13 33
2018 AG 40 30 0 30 0 0 0 70 30 10
2017 AG 27 15 34 24 0 0 0 42 24 29
2017 AG-02 8 21 61 10 0 0 0 28 10 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 46 19 16 9 6 4 0 68 15 33

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 47 15 24 4 6 4 0 64 10 33
2018 AG 30 20 20 30 0 0 0 50 30 10
2017 AG 20 34 31 3 12 0 0 55 14 29
2017 AG-02 8 37 18 9 28 0 0 45 37 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 55 19 7 8 3 4 4 80 12 33
2018 AG 70 10 0 0 20 0 0 80 20 10
2017 AG 45 34 9 10 0 0 3 81 10 29
2017 AG-02 35 28 28 9 0 0 0 63 9 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 59 12 15 0 3 4 8 81 3 32
2018 AG 80 0 10 10 0 0 0 80 10 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 55 19 10 6 6 4 0 77 12 33
2018 AG 80 20 0 0 0 0 0 100 0 10
2017 AG 48 30 8 3 10 0 0 79 13 29
2017 AG-02 44 29 17 0 10 0 0 73 10 11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 48 16 10 11 12 4 0 66 24 33
2017 AG 47 18 8 14 10 0 3 67 25 29
2017 AG-02 25 47 17 10 0 0 0 73 10 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 56 12 10 3 9 7 3 76 13 33
2017 AG 48 20 15 14 0 0 3 69 15 29
2017 AG-02 34 29 37 0 0 0 0 63 0 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 43 12 4 7 3 4 28 80 14 33
2017 AG 60 8 3 10 0 0 19 84 12 29
2017 AG-02 65 18 0 0 0 0 17 100 0 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 55 14 3 10 6 4 8 79 18 33
2017 AG 63 15 8 0 7 0 6 84 8 29
2017 AG-02 62 28 0 0 0 0 9 100 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 50 14 12 14 3 4 3 69 18 32
2017 AG 51 17 6 18 6 0 3 69 25 29
2017 AG-02 46 45 9 0 0 0 0 91 0 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 44 20 17 10 6 4 0 66 16 33
2017 AG 39 27 18 12 0 0 3 69 12 29
2017 AG-02 46 19 27 8 0 0 0 65 8 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 12 28 33 14 6 4 4 43 22 34
2018 AG 0 30 50 0 20 0 0 30 20 10
2017 AG 15 37 20 18 10 0 0 52 28 29
2017 AG-02 18 27 36 19 0 0 0 45 19 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 19 12 31 21 11 7 0 34 33 34
2018 AG 0 40 40 0 20 0 0 20 40 10
2017 AG 16 22 37 8 17 0 0 25 38 29
2017 AG-02 29 28 17 17 9 0 0 25 58 11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 25 29 12 15 4 14 0 64 22 34
2017 AG 28 50 20 2 0 0 0 78 2 29
2017 AG-02 17 38 46 0 0 0 0 54 0 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 16 30 24 19 0 12 0 52 21 34
2018 AG 20 30 30 20 0 0 0 50 20 10
2017 AG 23 29 39 0 9 0 0 51 9 29
2017 AG-02 17 28 25 0 30 0 0 45 30 11
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AG 7 93 33
2014 AG 12 88 184
2014 AG-02 14 86 51
2014 AG-03 10 90 59
2014 AG-04 17 83 30
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 20 25 19 14 10 12 0 23 77 34
2018 AG 30 30 10 20 10 0 0 30 70 10
2017 AG 30 21 8 5 25 8 3 33 67 29
2017 AG-02 19 19 0 8 28 26 0 26 74 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AG 48 52 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AG 61 39 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 32 14 12 19 19 0 4 47 40 23
2017 AG 4 46 15 15 14 0 5 53 30 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 11 19 12 17 33 4 4 32 55 23
2017 AG 0 24 14 9 38 0 14 28 55 18

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AG 34 18 13 4 12 9 10 64 20 33
2018 AG 50 20 10 0 20 0 0 70 20 10
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