2019 Public Service Employee Survey Results for the Public Service by Question 94. Please indicate your occupational group and level. Occupational group and level - AB

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 47 33 7 8 5 0 0 80 13 60
2017 AB 35 49 3 9 3 0 0 85 12 65
2017 AB-05 50 33 17 0 0 0 0 83 0 12
2014 AB 41 39 4 10 6 0 0 80 16 69
2014 AB-04 38 38 0 23 0 0 0 77 23 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12
2011 AB 47 33 3 11 6 0 0 81 17 36

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 78 14 2 3 0 2 2 95 4 59
2017 AB 72 15 3 0 0 0 9 97 0 65
2017 AB-05 83 8 0 0 0 0 8 100 0 12
2014 AB 84 12 1 0 0 0 3 99 0 69
2014 AB-04 62 31 0 0 0 0 8 100 0 13
2014 AB-05 92 0 8 0 0 0 0 92 0 12
2011 AB 75 8 6 3 3 0 6 88 6 36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 45 35 5 12 3 0 0 80 15 60
2017 AB 51 28 3 8 11 0 0 78 18 65
2017 AB-05 42 33 8 0 17 0 0 75 17 12
2014 AB 55 29 3 4 9 0 0 84 13 69
2014 AB-04 46 31 8 0 15 0 0 77 15 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12
2011 AB 39 33 14 8 6 0 0 72 14 36

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 37 32 13 8 8 0 2 69 17 60
2018 AB 35 43 6 10 6 0 0 78 16 63
2017 AB 38 35 11 6 9 0 0 74 15 65
2017 AB-05 25 58 8 0 8 0 0 83 8 12
2014 AB 45 29 9 12 4 0 1 75 16 69
2014 AB-04 31 46 8 15 0 0 0 77 15 13
2014 AB-05 42 33 8 17 0 0 0 75 17 12
2011 AB 50 42 3 6 0 0 0 92 6 36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 59 27 8 3 2 0 0 86 5 59
2017 AB 62 34 2 2 2 0 0 95 3 65
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 57 38 4 1 0 0 0 94 1 69
2014 AB-04 54 38 8 0 0 0 0 92 0 13
2014 AB-05 58 42 0 0 0 0 0 100 0 12

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 40 30 12 12 7 0 0 70 18 60
2018 AB 33 37 17 10 2 2 0 71 11 63
2017 AB 35 43 8 12 2 0 0 78 14 65
2017 AB-05 33 42 8 17 0 0 0 75 17 12
2014 AB 39 36 10 7 7 0 0 75 14 69
2014 AB-04 38 31 8 0 23 0 0 69 23 13
2014 AB-05 50 17 17 17 0 0 0 67 17 12
2011 AB 33 39 14 11 3 0 0 72 14 36

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 42 39 8 3 7 0 0 81 10 59
2018 AB 44 37 8 10 0 2 0 82 10 63
2017 AB 28 54 3 6 9 0 0 82 15 65
2017 AB-05 33 50 0 8 8 0 0 83 17 12
2014 AB 39 42 7 9 3 0 0 81 12 69
2014 AB-04 38 31 15 15 0 0 0 69 15 13
2014 AB-05 50 25 8 8 8 0 0 75 17 12
2011 AB 50 42 3 6 0 0 0 92 6 36

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 28 27 17 15 12 2 0 56 27 60
2018 AB 19 27 23 16 13 2 0 48 30 62
2017 AB 15 40 20 9 15 0 0 55 25 65
2017 AB-05 8 42 17 8 25 0 0 50 33 12
2014 AB 28 29 10 13 19 1 0 57 32 69
2014 AB-04 15 46 8 8 23 0 0 62 31 13
2014 AB-05 42 17 17 8 17 0 0 58 25 12
2011 AB 33 36 14 8 8 0 0 69 17 36

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 33 40 15 7 5 0 0 73 12 60
2018 AB 33 48 10 5 5 0 0 81 10 63
2017 AB 26 48 11 9 6 0 0 74 15 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 61 20 12 2 3 2 0 83 5 59
2018 AB 59 33 6 0 0 2 0 94 0 63
2017 AB 46 40 5 5 5 0 0 86 9 65
2017 AB-05 50 33 8 8 0 0 0 83 8 12
2014 AB 55 38 3 1 1 1 0 94 3 69
2014 AB-04 54 38 0 0 0 8 0 100 0 13
2014 AB-05 50 25 17 0 8 0 0 75 8 12
2011 AB 56 33 11 0 0 0 0 89 0 36

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 33 25 13 20 8 0 0 58 28 60
2018 AB 32 33 14 16 3 2 0 66 19 63
2017 AB 20 40 14 9 17 0 0 60 26 65
2017 AB-05 17 33 17 8 25 0 0 50 33 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 66 24 8 0 2 0 0 90 2 59
2018 AB 73 21 3 3 0 0 0 94 3 62
2017 AB 53 34 5 5 3 0 0 88 8 64
2017 AB-05 50 42 8 0 0 0 0 92 0 12
2014 AB 64 30 4 1 0 0 0 94 1 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 67 25 8 0 0 0 0 92 0 12
2011 AB 86 14 0 0 0 0 0 100 0 36

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 30 37 15 7 12 0 0 67 18 60
2018 AB 27 51 16 2 3 0 2 79 5 63
2017 AB 31 44 9 9 6 0 0 75 16 64
2017 AB-05 25 50 8 0 17 0 0 75 17 12
2014 AB 36 39 9 13 3 0 0 75 16 69
2014 AB-04 31 38 15 8 8 0 0 69 15 13
2014 AB-05 25 50 0 25 0 0 0 75 25 12
2011 AB 56 28 11 3 3 0 0 83 6 36

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 30 32 15 13 10 0 0 62 23 60
2018 AB 25 43 21 2 8 2 0 69 10 63
2017 AB 30 38 14 9 9 0 0 67 19 64
2017 AB-05 25 58 0 0 17 0 0 83 17 12
2014 AB 33 41 10 10 6 0 0 74 16 69
2014 AB-04 15 62 15 0 8 0 0 77 8 13
2014 AB-05 33 42 0 25 0 0 0 75 25 12

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 36 36 14 10 5 0 0 71 15 59
2018 AB 27 45 18 5 5 0 0 73 10 62
2017 AB 28 41 17 6 8 0 0 69 14 64
2017 AB-05 25 42 8 8 17 0 0 67 25 12
2014 AB 32 30 12 19 7 0 0 62 26 69
2014 AB-04 31 38 8 8 15 0 0 69 23 13
2014 AB-05 33 33 0 33 0 0 0 67 33 12
2011 AB 31 47 17 6 0 0 0 78 6 36

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 46 34 12 5 3 0 0 80 8 59
2018 AB 41 44 8 3 3 0 0 86 6 63
2017 AB 41 35 11 10 3 0 0 76 13 63
2017 AB-05 33 50 8 8 0 0 0 83 8 12
2014 AB 46 38 7 6 3 0 0 84 9 69
2014 AB-04 62 31 0 8 0 0 0 92 8 13
2014 AB-05 50 33 0 8 8 0 0 83 17 12
2011 AB 61 33 3 0 0 3 0 97 0 36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 29 29 25 12 5 0 0 58 17 59
2018 AB 24 35 27 10 3 2 0 60 13 63
2017 AB 22 43 17 6 6 0 6 69 13 65
2017 AB-05 17 50 17 8 0 0 8 73 9 12
2014 AB 30 35 12 16 6 0 1 66 22 69
2014 AB-04 23 31 8 23 15 0 0 54 38 13
2014 AB-05 33 33 17 17 0 0 0 67 17 12
2011 AB 31 36 22 8 3 0 0 67 11 36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 10 17 40 25 7 2 0 32 27 60
2018 AB 6 35 31 18 8 2 0 26 43 62
2017 AB 15 15 46 20 2 0 2 22 31 65
2017 AB-05 8 25 58 8 0 0 0 8 33 12
2014 AB 9 19 43 13 10 1 4 25 29 69
2014 AB-04 8 23 38 15 15 0 0 31 31 13
2014 AB-05 8 17 33 25 17 0 0 42 25 12
2011 AB 19 22 39 14 6 0 0 19 42 36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 8 7 30 28 25 0 2 54 15 60
2018 AB 7 8 32 40 10 0 3 52 16 60
2017 AB 11 14 22 28 22 2 2 52 26 64
2017 AB-05 17 17 33 17 17 0 0 33 33 12
2014 AB 9 15 25 25 21 1 4 48 25 68
2014 AB-04 17 25 25 17 8 8 0 27 45 12
2014 AB-05 8 17 25 8 42 0 0 50 25 12
2011 AB 11 3 26 20 31 0 9 56 16 35

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 10 22 38 22 7 2 0 29 32 60
2018 AB 18 18 42 17 3 2 0 20 37 60
2017 AB 23 22 28 17 6 5 0 24 47 65
2017 AB-05 8 25 33 33 0 0 0 33 33 12
2014 AB 16 26 28 13 12 3 3 26 45 69
2014 AB-04 23 23 31 15 8 0 0 23 46 13
2014 AB-05 8 33 17 33 8 0 0 42 42 12
2011 AB 11 19 31 17 19 0 3 37 31 36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 5 9 48 21 17 0 0 38 14 58
2018 AB 3 16 38 38 2 2 2 41 20 61
2017 AB 6 12 31 26 18 5 2 48 20 65
2017 AB-05 0 8 17 58 0 17 0 70 10 12
2014 AB 6 16 30 30 13 1 3 45 23 69
2014 AB-04 8 8 46 23 15 0 0 38 15 13
2014 AB-05 8 17 25 42 8 0 0 50 25 12
2011 AB 0 17 39 28 14 3 0 43 17 36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 15 28 28 20 7 2 0 27 44 60
2018 AB 12 43 27 13 0 3 2 14 58 60
2017 AB 17 25 35 8 15 0 0 23 42 65
2017 AB-05 8 25 42 8 17 0 0 25 33 12
2014 AB 16 26 26 17 9 3 3 28 45 69
2014 AB-04 23 31 23 8 15 0 0 23 54 13
2014 AB-05 17 17 17 42 0 8 0 45 36 12
2011 AB 6 36 36 17 6 0 0 22 42 36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 3 7 27 27 29 3 3 60 11 59
2018 AB 0 12 29 43 14 2 0 58 12 58
2017 AB 5 11 26 35 17 5 2 56 16 65
2017 AB-05 17 0 33 25 25 0 0 50 17 12
2014 AB 3 13 26 19 28 4 6 52 18 68
2014 AB-04 8 8 15 31 31 0 8 67 17 13
2014 AB-05 0 8 25 17 42 8 0 64 9 12
2011 AB 0 3 33 33 25 0 6 62 3 36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 17 10 47 17 8 2 0 25 27 60
2018 AB 17 20 43 18 0 2 0 19 37 60
2017 AB 22 20 42 8 8 2 0 16 42 65
2017 AB-05 8 0 75 8 8 0 0 17 8 12
2014 AB 19 18 26 22 10 1 3 34 38 68
2014 AB-04 15 23 15 31 15 0 0 46 38 13
2014 AB-05 17 8 33 33 8 0 0 42 25 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 7 17 33 22 22 0 0 43 23 60
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 83 2 3 0 3 0 8 93 4 59
2017 AB 75 5 5 2 0 2 13 93 2 64
2017 AB-05 67 0 8 8 0 0 17 80 10 12
2014 AB 81 9 1 0 0 0 9 98 0 69
2014 AB-04 69 23 0 0 0 0 8 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12
2011 AB 81 6 6 0 0 0 8 94 0 36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 18 25 17 15 18 5 2 46 36 60
2018 AB 15 34 24 10 13 5 0 51 24 62
2017 AB 18 29 17 11 18 5 2 51 31 65
2017 AB-05 8 25 8 17 42 0 0 33 58 12
2014 AB 26 26 14 12 17 4 0 55 30 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 25 25 8 8 33 0 0 50 42 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 32 25 8 23 12 0 0 57 35 60
2018 AB 32 30 16 16 5 2 0 63 21 63
2017 AB 40 22 12 12 12 2 0 63 25 65
2017 AB-05 25 17 8 25 25 0 0 42 50 12
2014 AB 39 23 14 14 7 0 1 63 22 69
2014 AB-04 31 31 15 15 8 0 0 62 23 13
2014 AB-05 33 17 17 17 17 0 0 50 33 12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 33 27 12 20 8 0 0 60 28 60
2018 AB 21 48 11 13 7 0 0 69 20 61
2017 AB 29 34 11 23 3 0 0 63 26 65
2017 AB-05 17 42 0 25 17 0 0 58 42 12
2014 AB 30 41 12 13 4 0 0 71 17 69
2014 AB-04 23 38 0 31 8 0 0 62 38 13
2014 AB-05 42 17 8 17 17 0 0 58 33 12

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 33 27 13 22 5 0 0 60 27 60
2018 AB 21 46 17 8 3 5 0 70 12 63
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 50 25 8 7 8 0 2 76 15 60

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 32 28 12 17 8 0 3 62 26 60
2018 AB 33 33 13 10 8 3 0 68 19 61
2017 AB 38 32 11 8 11 0 0 71 18 65
2017 AB-05 25 50 0 0 25 0 0 75 25 12
2014 AB 36 30 14 12 7 0 0 67 19 69
2014 AB-04 23 38 15 15 8 0 0 62 23 13
2014 AB-05 50 8 0 17 25 0 0 58 42 12
2011 AB 33 47 6 11 3 0 0 81 14 36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 35 20 22 5 10 3 5 60 16 60
2018 AB 41 30 10 10 7 2 2 73 17 61
2017 AB 42 22 11 11 11 5 0 66 23 65
2017 AB-05 25 42 8 0 25 0 0 67 25 12
2014 AB 48 20 17 10 4 0 0 68 14 69
2014 AB-04 38 31 15 0 15 0 0 69 15 13
2014 AB-05 58 0 0 33 8 0 0 58 42 12
2011 AB 50 31 8 8 3 0 0 81 11 36

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 37 29 14 8 8 0 3 68 18 59
2018 AB 34 36 15 10 3 2 0 72 13 61
2017 AB 40 31 9 11 9 0 0 71 20 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 39 33 14 7 6 0 0 72 13 69
2014 AB-04 23 46 15 0 15 0 0 69 15 13
2014 AB-05 42 8 8 33 8 0 0 50 42 12
2011 AB 39 42 8 11 0 0 0 81 11 36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 80 5 0 0 2 0 13 98 2 60
2017 AB 77 6 5 0 2 2 9 93 2 65
2017 AB-05 50 25 8 0 8 0 8 82 9 12
2014 AB 84 4 1 1 0 0 9 97 2 69
2014 AB-04 69 23 0 0 0 0 8 100 0 13
2014 AB-05 92 0 0 0 0 0 8 100 0 12
2011 AB 75 8 8 0 0 0 8 91 0 36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 48 27 5 8 8 0 3 78 17 60
2017 AB 56 22 9 2 8 0 3 81 10 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12
2014 AB 65 20 9 1 3 0 1 87 4 69
2014 AB-04 69 15 15 0 0 0 0 85 0 13
2014 AB-05 33 17 25 8 8 0 8 55 18 12
2011 AB 69 22 8 0 0 0 0 92 0 36

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 42 28 10 0 17 0 3 72 17 60
2018 AB 46 30 15 3 7 0 0 75 10 61
2017 AB 50 25 8 5 13 0 0 75 17 64
2017 AB-05 50 25 0 0 25 0 0 75 25 12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 45 25 12 5 12 0 2 71 17 60
2018 AB 39 36 13 5 7 0 0 75 11 61
2017 AB 46 29 3 9 12 0 0 75 22 65
2017 AB-05 33 33 8 0 25 0 0 67 25 12
2014 AB 58 14 13 7 7 0 0 72 14 69
2014 AB-04 38 38 8 0 15 0 0 77 15 13
2014 AB-05 58 0 8 17 17 0 0 58 33 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 26 43 17 13 0 0 0 70 13 23
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 23 32 23 10 10 2 0 56 20 60
2018 AB 21 27 29 16 3 3 0 50 20 62
2017 AB 22 40 12 15 9 2 0 63 25 65
2017 AB-05 25 42 8 17 8 0 0 67 25 12
2014 AB 29 33 4 14 17 1 0 63 32 69
2014 AB-04 23 31 8 15 23 0 0 54 38 13
2014 AB-05 25 42 17 8 8 0 0 67 17 12
2011 AB 31 33 14 8 11 3 0 66 20 36

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 15 50 10 8 15 0 2 66 24 60
2018 AB 17 35 16 21 11 0 0 52 32 63
2017 AB 22 22 30 14 11 2 0 44 25 64
2017 AB-05 17 25 33 17 8 0 0 42 25 12
2014 AB 35 28 10 12 16 0 0 62 28 69
2014 AB-04 31 31 15 0 23 0 0 62 23 13
2014 AB-05 42 33 17 0 8 0 0 75 8 12
2011 AB 28 39 3 14 14 3 0 69 29 36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 10 33 15 22 15 3 2 46 39 60
2018 AB 6 31 16 26 19 2 0 38 46 62
2017 AB 14 23 25 20 15 3 0 38 37 65
2017 AB-05 8 33 17 33 8 0 0 42 42 12
2014 AB 20 30 19 14 16 0 0 51 30 69
2014 AB-04 15 23 15 23 23 0 0 38 46 13
2014 AB-05 33 25 33 0 8 0 0 58 8 12
2011 AB 11 44 17 11 8 8 0 61 21 36

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 17 32 25 17 8 0 2 49 25 60
2018 AB 11 29 27 27 3 2 0 41 31 62
2017 AB 8 45 23 18 6 0 0 52 25 65
2017 AB-05 0 42 42 8 8 0 0 42 17 12
2014 AB 23 35 12 17 12 1 0 59 29 69
2014 AB-04 15 31 15 15 23 0 0 46 38 13
2014 AB-05 25 33 25 0 8 8 0 64 9 12
2011 AB 11 44 14 19 8 3 0 57 29 36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 7 5 3 15 27 8 35 21 74 60
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 31 40 17 7 3 2 0 72 11 58
2018 AB 26 44 19 10 0 2 0 70 10 62
2017 AB 29 49 9 5 8 0 0 78 12 65
2017 AB-05 17 50 17 8 8 0 0 67 17 12
2014 AB 33 38 10 12 6 1 0 72 18 69
2014 AB-04 31 54 8 8 0 0 0 85 8 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12
2011 AB 33 42 11 8 6 0 0 75 14 36

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 12 52 13 15 8 0 0 63 23 60

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 48 25 8 3 10 2 3 77 14 60
2018 AB 37 35 15 8 0 5 0 76 8 62
2017 AB 37 37 12 11 3 0 0 74 14 65
2017 AB-05 25 50 17 8 0 0 0 75 8 12
2014 AB 42 33 14 4 4 0 1 76 9 69
2014 AB-04 23 54 8 0 15 0 0 77 15 13
2014 AB-05 17 50 25 0 0 0 8 73 0 12
2011 AB 42 25 14 3 11 6 0 71 15 36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 33 33 13 5 13 0 2 68 19 60
2018 AB 21 35 34 6 2 2 0 57 8 62

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 22 21 16 9 21 9 3 49 33 58
2018 AB 19 27 21 13 13 3 3 50 28 62
2017 AB 26 22 15 17 15 5 0 50 34 65
2017 AB-05 33 17 17 17 8 8 0 55 27 12
2014 AB 28 26 12 12 19 3 1 56 32 69
2014 AB-04 15 31 8 8 31 8 0 50 42 13
2014 AB-05 8 33 25 8 17 0 8 45 27 12
2011 AB 28 14 25 11 17 6 0 44 29 36

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 23 27 15 18 12 3 2 53 32 60
2018 AB 24 24 24 15 10 3 0 50 25 62
2017 AB 25 37 12 11 14 2 0 63 25 65
2017 AB-05 8 50 8 17 17 0 0 58 33 12
2014 AB 41 25 9 12 10 3 0 68 23 68
2014 AB-04 54 23 8 8 8 0 0 77 15 13
2014 AB-05 33 25 17 17 8 0 0 58 25 12
2011 AB 44 25 14 14 3 0 0 69 17 36

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 20 8 15 20 28 2 7 31 53 60
2018 AB 10 26 18 21 19 5 2 38 43 62
2017 AB 12 29 8 15 29 5 2 44 48 65
2017 AB-05 0 25 17 8 42 8 0 27 55 12
2014 AB 22 22 19 14 16 1 6 47 33 69
2014 AB-04 0 38 31 0 31 0 0 38 31 13
2014 AB-05 25 17 25 17 8 0 8 45 27 12
2011 AB 17 36 14 17 17 0 0 53 33 36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 55 23 10 5 5 2 0 80 10 60

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 65 7 3 0 2 2 22 93 2 60

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 50 15 15 3 7 3 7 72 11 60

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 43 13 13 12 7 2 10 64 21 60

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 30 15 15 10 20 2 8 50 33 60

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 58 17 10 3 3 2 7 82 7 60

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 53 12 7 7 10 7 5 74 19 60

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 70 7 5 3 2 2 12 88 6 60

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 12 50 18 12 8 0 0 62 20 60
2018 AB 11 42 24 15 5 3 0 55 20 62
2017 AB 19 30 20 17 11 2 2 50 29 64
2017 AB-05 0 27 18 27 18 9 0 30 50 11

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 40 15 10 8 0 0 67 18 60
2018 AB 27 46 14 8 3 2 0 74 11 63
2017 AB 30 50 11 5 5 0 0 80 9 64
2017 AB-05 17 67 0 0 17 0 0 83 17 12
2014 AB 38 30 16 12 3 1 0 69 15 69
2014 AB-04 38 38 8 8 8 0 0 77 15 13
2014 AB-05 25 50 8 17 0 0 0 75 17 12
2011 AB 39 47 3 6 3 3 0 89 9 36

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 39 36 14 8 3 0 0 75 12 59
2018 AB 31 44 18 3 3 0 0 75 7 61
2017 AB 44 34 13 5 5 0 0 78 9 64
2017 AB-05 17 33 25 17 8 0 0 50 25 12
2014 AB 46 28 12 12 3 0 0 74 14 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 42 50 8 0 0 0 0 92 0 12

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 45 28 12 7 7 2 0 75 14 60
2018 AB 37 44 13 5 2 0 0 81 6 63
2017 AB 39 42 8 3 8 0 0 81 11 64
2017 AB-05 33 42 8 0 17 0 0 75 17 12
2014 AB 43 39 7 7 3 0 0 83 10 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 67 0 8 0 0 0 92 8 12
2011 AB 50 33 17 0 0 0 0 83 0 36

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 35 32 12 7 15 0 0 67 22 60
2018 AB 27 33 29 8 3 0 0 60 11 63
2017 AB 22 35 16 13 13 2 0 58 26 63
2017 AB-05 25 33 17 8 17 0 0 58 25 12
2014 AB 32 26 20 12 10 0 0 58 22 69
2014 AB-04 31 31 8 8 23 0 0 62 31 13
2014 AB-05 33 17 33 8 8 0 0 50 17 12
2011 AB 31 33 25 8 3 0 0 64 11 36

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 37 29 14 8 12 0 0 66 20 59
2018 AB 22 40 29 5 5 0 0 62 10 63
2017 AB 28 39 8 16 9 0 0 67 25 64
2017 AB-05 25 50 0 17 8 0 0 75 25 12
2014 AB 35 30 16 14 4 0 0 65 19 69
2014 AB-04 38 31 15 8 8 0 0 69 15 13
2014 AB-05 25 33 17 25 0 0 0 58 25 12
2011 AB 31 42 17 8 3 0 0 72 11 36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 25 34 14 10 14 0 3 61 25 59
2018 AB 21 33 24 17 5 0 0 54 22 63
2017 AB 24 17 25 8 19 6 0 44 29 63
2017 AB-05 8 33 8 8 17 25 0 56 33 12
2014 AB 41 25 14 9 7 3 1 68 17 69
2014 AB-04 38 23 31 0 8 0 0 62 8 13
2014 AB-05 33 25 17 0 17 8 0 64 18 12
2011 AB 36 28 19 6 8 3 0 66 14 36
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 AB 22 52 27 60
2018 AB 18 35 47 62
2017 AB 32 38 29 65
2017 AB-05 0 33 67 12
2014 AB 17 54 29 69
2014 AB-04 8 62 31 13
2014 AB-05 25 58 17 12
2011 AB 8 64 28 36

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 AB 46 15 15 8 15 0 13
2018 AB 18 18 0 0 36 27 11
2017 AB 29 10 24 10 19 10 21
2014 AB 58 0 8 25 9999 8 12
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 37 36 8 3 0 2 14 86 4 59

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 42 25 7 2 3 7 15 85 6 60
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 25 75 60
2018 AB 22 78 63

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 60 40 15
2018 AB 50 50 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 53 47 15
2018 AB 50 50 14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 15
2018 AB 0 100 14

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 15
2018 AB 0 100 14

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 67 33 15
2018 AB 36 64 14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 53 47 15
2018 AB 64 36 14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 40 60 15
2018 AB 57 43 14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 53 47 15
2018 AB 43 57 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 67 33 15
2018 AB 50 50 14

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 53 47 15
2018 AB 36 64 14

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 15
2018 AB 0 100 14

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 60 40 15
2018 AB 43 57 14

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 67 33 15
2018 AB 36 64 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 53 47 15

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 60 40 15
2018 AB 43 57 14

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 40 60 60

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 20 18 22 12 12 13 3 46 28 60
2018 AB 14 19 38 8 10 11 0 38 20 63
2017 AB 17 22 20 11 15 14 2 45 31 65
2017 AB-05 17 17 0 17 33 17 0 40 60 12
2014 AB 24 16 18 13 9 21 0 50 28 68
2014 AB-04 23 8 15 8 23 23 0 40 40 13
2014 AB-05 8 25 33 17 0 17 0 40 20 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 33 15 12 10 3 0 62 22 60
2018 AB 25 30 30 6 6 2 0 56 13 63
2017 AB 32 32 14 11 9 2 0 66 20 65
2017 AB-05 25 33 0 17 17 8 0 64 36 12
2014 AB 33 19 26 12 7 3 0 54 19 69
2014 AB-04 31 8 23 15 15 8 0 42 33 13
2014 AB-05 17 25 50 8 0 0 0 42 8 12
2011 AB 39 39 3 14 3 3 0 80 17 36
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 20 80 60
2018 AB 13 87 62

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 58 42 12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 50 50 12

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 58 42 12

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 42 58 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 58 42 12

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 42 58 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 0 100 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 22 78 59

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 13 18 23 8 8 22 7 44 23 60
2018 AB 16 16 38 8 5 17 0 38 15 63
2017 AB 14 22 25 8 5 22 6 49 17 65
2017 AB-05 8 25 8 8 17 25 8 50 38 12
2014 AB 20 12 29 6 7 26 0 43 18 69
2014 AB-04 8 15 38 0 8 31 0 33 11 13
2014 AB-05 17 8 42 8 0 25 0 33 11 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 25 22 10 5 10 2 58 17 60
2018 AB 25 30 27 10 3 5 0 58 13 63
2017 AB 27 41 11 8 3 6 5 75 12 64
2017 AB-05 25 33 8 8 8 8 8 70 20 12
2014 AB 32 28 23 7 4 6 0 63 12 69
2014 AB-04 38 15 38 0 8 0 0 54 8 13
2014 AB-05 8 42 42 0 0 8 0 55 0 12
2011 AB 36 33 11 17 0 3 0 71 17 36
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 28 22 15 8 0 0 55 23 60
2018 AB 23 30 16 15 13 0 3 54 29 61
2017 AB 22 26 23 14 14 2 0 48 28 65
2017 AB-05 17 25 25 17 8 8 0 45 27 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 24 25 15 8 0 0 51 24 59
2018 AB 8 26 36 18 11 0 0 34 30 61
2017 AB 18 25 25 12 18 2 0 44 31 65
2017 AB-05 25 17 25 17 8 8 0 45 27 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 31 34 19 10 3 3 0 67 14 59
2018 AB 15 40 30 12 3 0 0 55 15 60
2017 AB 30 23 22 19 5 0 2 54 24 64
2017 AB-05 18 36 36 9 0 0 0 55 9 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 22 19 29 16 14 0 0 41 29 58
2018 AB 5 24 37 23 10 2 0 30 33 62
2017 AB 15 20 25 18 15 3 3 38 36 65
2017 AB-05 17 17 42 8 17 0 0 33 25 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 49 23 14 5 4 0 5 76 9 57
2018 AB 38 28 21 5 3 0 5 69 9 61
2017 AB 41 21 10 8 10 2 10 70 20 63
2017 AB-05 36 27 9 9 0 9 9 78 11 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 36 20 25 10 8 0 0 56 19 59
2018 AB 28 34 28 2 8 0 0 62 10 61
2017 AB 29 23 29 6 12 0 0 52 18 65
2017 AB-05 42 8 33 8 8 0 0 50 17 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 27 37 20 10 5 2 0 64 15 60
2018 AB 21 44 25 5 2 2 2 68 7 61
2017 AB 25 31 22 12 9 2 0 56 22 65
2017 AB-05 25 25 17 25 8 0 0 50 33 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 23 33 22 13 8 0 0 57 22 60
2018 AB 13 44 24 16 3 0 0 56 19 62
2017 AB 23 22 26 14 12 2 2 46 27 65
2017 AB-05 17 42 17 17 8 0 0 58 25 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 23 33 17 17 8 2 0 58 25 60
2018 AB 24 45 11 18 2 0 0 69 19 62
2017 AB 34 22 18 11 15 0 0 55 26 65
2017 AB-05 33 17 25 8 17 0 0 50 25 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 47 20 12 10 12 0 0 67 22 60

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 30 32 20 10 7 0 2 63 17 60
2018 AB 18 44 25 8 3 2 0 63 12 61
2017 AB 26 25 22 11 14 3 0 52 25 65
2017 AB-05 25 42 8 17 0 8 0 73 18 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 52 23 13 5 5 0 2 76 10 60
2018 AB 57 22 12 7 2 0 2 80 8 60
2017 AB 55 22 14 6 2 2 0 78 8 65
2017 AB-05 50 42 0 8 0 0 0 92 8 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 77 12 5 0 2 0 5 93 2 60
2018 AB 62 23 7 3 0 3 2 90 3 61

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 58 12 12 10 5 2 2 72 16 60
2018 AB 52 27 10 7 5 0 0 78 12 60
2017 AB 48 27 6 11 6 0 2 76 17 64
2017 AB-05 33 42 8 8 8 0 0 75 17 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 47 32 13 3 5 0 0 78 8 60
2018 AB 35 40 11 10 2 2 0 77 11 62
2017 AB 31 40 11 14 5 0 0 71 18 65
2017 AB-05 17 67 8 0 8 0 0 83 8 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 50 23 7 13 7 0 0 73 20 60
2018 AB 40 35 10 6 5 2 2 78 12 62
2017 AB 42 23 14 6 12 2 2 67 19 65
2017 AB-05 25 17 25 8 17 8 0 45 27 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 47 12 5 5 3 0 27 81 12 59
2018 AB 30 26 5 3 3 2 31 83 10 61
2017 AB 33 17 9 6 5 2 28 71 16 64
2017 AB-05 50 0 0 0 8 0 42 86 14 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 55 30 8 2 0 2 3 89 2 60
2018 AB 56 21 11 5 0 2 5 82 5 61
2017 AB 52 22 17 2 2 3 2 78 3 63
2017 AB-05 33 42 25 0 0 0 0 75 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 62 20 7 8 2 0 2 83 10 60
2018 AB 62 11 11 13 2 0 0 74 15 61
2017 AB 57 12 14 3 9 3 2 73 13 65
2017 AB-05 42 17 17 0 25 0 0 58 25 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 52 26 14 2 0 0 7 83 2 58
2018 AB 53 33 10 0 0 2 2 90 0 60
2017 AB 49 26 9 3 3 2 8 83 7 65
2017 AB-05 58 25 17 0 0 0 0 83 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 15 28 28 22 7 0 0 43 28 60
2018 AB 10 31 42 11 5 2 0 41 16 62
2017 AB 12 23 37 14 12 2 0 36 27 65
2017 AB-05 17 17 33 17 17 0 0 33 33 12

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 14 26 37 11 11 0 2 21 41 57
2018 AB 11 21 47 13 5 3 0 18 33 62
2017 AB 15 23 43 8 9 2 0 17 39 65
2017 AB-05 17 17 58 8 0 0 0 8 33 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 32 52 8 2 5 0 2 85 7 60
2018 AB 38 44 11 3 0 3 0 85 3 63
2017 AB 28 52 11 3 6 0 0 80 9 65
2017 AB-05 25 50 8 8 8 0 0 75 17 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 18 35 20 8 18 0 0 53 27 60
2018 AB 17 32 29 14 5 3 0 51 20 63
2017 AB 11 46 17 8 17 2 0 58 25 65
2017 AB-05 0 67 17 0 17 0 0 67 17 12
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 19 81 59
2017 AB 22 78 65
2014 AB 19 81 69

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 73 27 11
2017 AB 50 50 14
2014 AB 85 15 13
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 25 50 15 3 3 2 2 26 74 60
2018 AB 32 38 13 8 3 6 0 34 66 63
2017 AB 23 37 20 8 9 2 2 24 76 65
2017 AB-05 42 33 17 8 0 0 0 42 58 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 40 60 43

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 AB 69 31 42
2018 AB 49 51 39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 44 21 14 5 5 0 12 74 11 43
2018 AB 38 33 18 8 3 0 0 72 10 39
2017 AB 25 38 6 17 6 0 8 68 25 48

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 19 19 16 0 9 2 35 59 15 43
2018 AB 3 10 31 3 5 8 41 25 15 39
2017 AB 8 17 15 10 8 6 35 43 32 48

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 AB 61 14 3 3 2 2 15 90 6 59
2018 AB 67 10 5 3 3 2 10 87 7 61
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