2019 Public Service Employee Survey Results for the Public Service by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	46	5	11	3	82	14	41352
2019	Non-supervisor	39	43	5	10	3	82	13	139869
2017	Supervisor	29	49	5	12	5	79	16	38858
2017	Non-supervisor	33	46	5	11	5	79	16	135089
2014	Supervisor	31	48	5	12	5	79	16	40288
2014	Non-supervisor	32	46	6	11	5	78	16	140647
2011	Supervisor	37	46	4	10	3	83	13	46650
2011	Non-supervisor	35	46	5	10	4	82	14	151541
2008	Supervisor	38	46	4	9	3	84	12	37174
2008	Non-supervisor	36	46	5	10	4	82	13	126614

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	20	5	6	3	1	86	9	41284
2019	Non-supervisor	68	18	5	5	3	1	88	7	139606
2017	Supervisor	63	21	5	7	3	1	84	10	38843
2017	Non-supervisor	66	19	5	5	3	1	87	8	134982
2014	Supervisor	62	21	5	7	3	1	84	11	40275
2014	Non-supervisor	64	20	5	5	3	2	86	9	140576
2011	Supervisor	65	19	5	7	3	1	85	11	46630
2011	Non-supervisor	67	18	5	6	3	2	86	9	151442
2008	Supervisor	65	19	4	7	4	1	85	11	37155
2008	Non-supervisor	67	18	5	6	3	1	86	9	126508

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	35	6	10	5	79	15	41286
2019	Non-supervisor	42	35	7	10	5	77	15	139643
2017	Supervisor	41	35	6	11	6	77	17	38826
2017	Non-supervisor	39	36	7	11	7	75	18	134956
2014	Supervisor	45	33	6	10	6	78	16	40274
2014	Non-supervisor	38	36	8	11	7	74	18	140549
2011	Supervisor	45	35	6	8	5	80	13	46557
2011	Non-supervisor	38	38	8	10	6	76	16	151196

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	42	11	12	4	0	73	16	41136
2019	Non-supervisor	28	40	12	14	6	0	68	20	139369
2018	Supervisor	26	46	10	12	5	0	73	17	36618
2018	Non-supervisor	24	44	10	14	7	1	69	21	123928
2017	Supervisor	28	41	11	13	6	0	70	20	38844
2017	Non-supervisor	25	39	12	15	9	0	65	23	134991
2014	Supervisor	27	40	11	14	7	0	67	21	40279
2014	Non-supervisor	23	39	12	16	9	0	62	25	140590
2011	Supervisor	31	41	12	10	4	1	73	15	46610
2011	Non-supervisor	26	41	12	13	7	1	67	20	151433
2008	Supervisor	28	43	13	11	4	1	72	15	37177
2008	Non-supervisor	24	42	13	14	7	1	66	21	126624

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	35	7	5	2	86	7	41051
2019	Non-supervisor	44	35	9	7	4	80	11	138904
2017	Supervisor	51	36	6	5	2	87	7	38714
2017	Non-supervisor	43	37	8	8	4	80	11	134631
2014	Supervisor	50	36	7	5	2	86	7	40250
2014	Non-supervisor	39	39	10	8	4	79	12	140552

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	34	10	9	5	0	0	76	14	41240
2019	Non-supervisor	46	31	10	7	5	0	0	77	13	139474
2018	Supervisor	39	35	10	10	5	0	0	74	15	36556
2018	Non-supervisor	42	33	11	8	5	0	0	76	13	123628
2017	Supervisor	38	34	10	10	6	0	0	73	17	38775
2017	Non-supervisor	42	33	11	8	6	0	1	75	14	134848
2014	Supervisor	35	35	12	11	7	0	0	70	18	40277
2014	Non-supervisor	37	34	13	9	7	0	1	71	16	140565
2011	Supervisor	36	38	10	10	5	0	0	74	16	46643
2011	Non-supervisor	38	36	11	8	6	1	1	75	14	151450

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	39	9	6	3	82	9	41304
2019	Non-supervisor	36	39	12	8	5	75	13	139765
2018	Supervisor	40	42	9	6	3	82	9	36415
2018	Non-supervisor	32	41	13	8	6	74	14	123300
2017	Supervisor	40	43	8	6	3	83	9	38822
2017	Non-supervisor	31	44	12	8	6	75	13	134989
2014	Supervisor	36	44	9	7	4	80	11	40287
2014	Non-supervisor	28	44	13	9	6	72	15	140662
2011	Supervisor	41	41	8	6	3	82	9	46609
2011	Non-supervisor	33	41	12	8	6	74	14	151331
2008	Supervisor	43	41	8	6	3	84	9	37037
2008	Non-supervisor	33	42	12	8	5	75	13	125897

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	39	14	12	6	68	18	41267
2019	Non-supervisor	28	35	15	12	9	64	21	139706
2018	Supervisor	26	37	16	13	8	63	21	36554
2018	Non-supervisor	25	33	17	13	11	59	24	123629
2017	Supervisor	26	38	15	13	8	64	21	38815
2017	Non-supervisor	25	35	16	13	11	60	24	134934
2014	Supervisor	24	37	16	14	9	61	23	40282
2014	Non-supervisor	21	34	17	15	12	55	27	140610
2011	Supervisor	22	40	15	14	9	63	23	46656
2011	Non-supervisor	21	37	16	14	11	58	26	151555

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	44	11	10	4	75	14	41092
2019	Non-supervisor	32	41	12	10	4	73	15	139114
2018	Supervisor	29	43	13	10	5	72	15	36611
2018	Non-supervisor	29	41	14	11	6	70	16	123744
2017	Supervisor	30	44	11	11	5	74	15	38802
2017	Non-supervisor	29	42	13	11	5	71	16	134888

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	38	7	4	2	0	87	6	41118
2019	Non-supervisor	42	38	10	6	3	0	81	9	139150
2018	Supervisor	51	38	6	3	1	0	89	5	36592
2018	Non-supervisor	41	41	10	5	3	0	82	8	123783
2017	Supervisor	46	39	7	4	2	0	86	7	38775
2017	Non-supervisor	39	40	11	6	4	0	79	10	134831
2014	Supervisor	46	39	8	5	2	0	85	7	40276
2014	Non-supervisor	35	41	13	6	4	1	77	10	140601
2011	Supervisor	44	41	8	5	2	0	85	7	46655
2011	Non-supervisor	35	42	12	6	4	1	78	10	151518
2008	Supervisor	50	37	7	4	2	0	87	6	37155
2008	Non-supervisor	40	40	10	5	3	1	81	9	126551

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	38	11	9	6	74	15	41185
2019	Non-supervisor	31	35	15	11	8	66	19	139477
2018	Supervisor	34	39	12	10	6	72	16	36512
2018	Non-supervisor	28	37	15	12	9	64	21	123541
2017	Supervisor	32	39	12	10	7	71	17	38767
2017	Non-supervisor	27	36	15	12	10	63	22	134838

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	31	7	2	1	90	3	40973
2019	Non-supervisor	50	33	10	4	2	84	6	138883
2018	Supervisor	57	33	6	2	1	90	3	36309
2018	Non-supervisor	48	35	10	4	2	84	6	122888
2017	Supervisor	59	33	6	2	1	91	3	38748
2017	Non-supervisor	50	35	9	3	2	85	5	134655
2014	Supervisor	65	26	5	2	1	92	3	40262
2014	Non-supervisor	57	30	8	3	2	87	4	140567
2011	Supervisor	64	29	5	2	1	93	3	46653
2011	Non-supervisor	56	32	8	3	1	88	4	151517

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	40	9	8	4	79	12	41056
2019	Non-supervisor	28	36	15	12	8	65	20	139148
2018	Supervisor	37	41	9	8	5	78	13	36422
2018	Non-supervisor	24	37	16	13	10	62	23	123332
2017	Supervisor	38	42	8	8	4	80	12	38709
2017	Non-supervisor	25	38	14	13	9	64	22	134514
2014	Supervisor	30	44	9	11	6	74	17	40290
2014	Non-supervisor	19	39	15	15	11	58	27	140635
2011	Supervisor	38	41	8	8	5	79	13	46620
2011	Non-supervisor	25	39	14	13	9	64	22	151395

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	36	11	7	4	78	11	41208
2019	Non-supervisor	32	33	17	10	8	65	18	139529
2018	Supervisor	40	36	12	8	4	76	12	36366
2018	Non-supervisor	29	34	17	11	9	63	20	123044
2017	Supervisor	40	36	11	8	5	77	13	38717
2017	Non-supervisor	30	34	16	11	8	64	20	134572
2014	Supervisor	35	37	12	10	6	73	15	40289
2014	Non-supervisor	25	35	17	13	10	61	22	140619

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	41	12	10	4	0	0	75	14	40736
2019	Non-supervisor	32	39	14	9	5	0	0	72	14	137935
2018	Supervisor	33	37	14	11	5	0	0	70	16	36458
2018	Non-supervisor	29	37	16	11	7	0	0	66	18	123297
2017	Supervisor	34	38	12	10	5	0	0	72	16	38735
2017	Non-supervisor	30	37	15	11	7	0	0	68	17	134552
2014	Supervisor	32	37	13	11	6	0	0	69	17	40277
2014	Non-supervisor	26	38	16	11	7	0	0	65	19	140594
2011	Supervisor	36	41	11	8	3	0	0	77	12	46583
2011	Non-supervisor	33	40	13	8	4	1	1	74	12	151314

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	38	9	5	2	85	7	41324
2019	Non-supervisor	42	38	11	6	3	80	9	139746
2018	Supervisor	44	40	9	5	2	84	7	36531
2018	Non-supervisor	39	39	12	6	4	78	10	123691
2017	Supervisor	44	40	9	5	2	84	7	38669
2017	Non-supervisor	39	39	11	6	4	79	10	134456
2014	Supervisor	44	39	9	5	2	83	8	40260
2014	Non-supervisor	38	40	12	6	4	78	10	140569
2011	Supervisor	46	41	7	5	2	87	6	46670
2011	Non-supervisor	40	41	10	6	3	81	9	151511
2008	Supervisor	48	40	6	4	2	88	6	37173
2008	Non-supervisor	40	42	9	6	3	82	9	126620

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	32	24	14	10	0	52	24	41049
2019	Non-supervisor	44	32	15	5	3	1	77	8	138946
2018	Supervisor	20	30	23	16	11	0	51	26	36656
2018	Non-supervisor	42	32	15	6	3	1	75	9	124119
2017	Supervisor	19	34	22	14	9	1	54	23	38839
2017	Non-supervisor	42	35	14	5	3	2	78	8	135042
2014	Supervisor	19	33	23	14	10	1	52	24	40294
2014	Non-supervisor	39	35	16	5	3	1	75	9	140658
2011	Supervisor	18	32	24	15	10	1	51	25	46644
2011	Non-supervisor	38	35	16	6	3	1	74	9	151486
2008	Supervisor	14	30	26	18	11	0	45	29	37178
2008	Non-supervisor	32	36	19	8	4	1	69	12	126586

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	30	38	15	4	0	0	20	42	41305
2019	Non-supervisor	10	23	35	20	10	1	1	31	33	139582
2018	Supervisor	13	30	38	14	4	0	0	18	44	36594
2018	Non-supervisor	10	24	35	19	9	1	2	29	36	123652
2017	Supervisor	13	29	38	14	5	0	1	18	43	38745
2017	Non-supervisor	10	23	34	18	10	1	4	29	35	134319
2014	Supervisor	13	32	37	13	4	0	1	17	46	40232
2014	Non-supervisor	11	27	35	17	7	1	2	25	39	140354
2011	Supervisor	14	33	36	12	4	0	1	16	47	46579
2011	Non-supervisor	11	26	34	17	8	1	3	26	38	151063
2008	Supervisor	14	35	36	12	3	0	1	15	49	37140
2008	Non-supervisor	11	27	35	17	7	1	2	25	39	126336

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	22	32	24	10	1	1	34	34	41195
2019	Non-supervisor	10	17	26	24	17	2	2	44	29	139149
2018	Supervisor	13	23	32	22	8	1	1	31	37	36477
2018	Non-supervisor	12	19	27	23	15	2	2	39	32	123199
2017	Supervisor	12	23	32	21	9	1	2	31	36	38673
2017	Non-supervisor	11	18	27	21	15	3	4	39	32	133949
2014	Supervisor	14	25	32	19	8	1	1	27	40	40207
2014	Non-supervisor	13	21	29	20	12	3	3	33	36	140229
2011	Supervisor	13	24	32	20	9	1	2	30	38	46558
2011	Non-supervisor	12	19	28	22	13	3	4	37	33	150883
2008	Supervisor	14	25	31	20	8	1	1	28	40	37097
2008	Non-supervisor	12	20	28	22	12	2	3	36	34	126117

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	29	32	14	5	0	1	19	49	41236
2019	Non-supervisor	14	22	28	18	12	2	3	32	38	139275
2018	Supervisor	22	29	31	13	4	0	1	18	51	36515
2018	Non-supervisor	16	23	29	17	10	2	3	29	41	123227
2017	Supervisor	21	29	31	13	5	0	1	18	51	38721
2017	Non-supervisor	16	22	28	16	10	3	5	29	41	134179
2014	Supervisor	27	29	27	11	4	0	1	16	57	40228
2014	Non-supervisor	19	24	27	15	8	2	4	25	46	140228
2011	Supervisor	23	29	29	13	5	0	1	18	53	46549
2011	Non-supervisor	17	23	28	16	9	2	5	27	43	150856
2008	Supervisor	21	28	31	14	5	0	1	19	50	37096
2008	Non-supervisor	16	23	29	17	8	2	4	27	42	126114

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	23	38	21	6	0	0	28	34	41109
2019	Non-supervisor	6	12	29	30	19	1	3	51	19	138880
2018	Supervisor	12	24	38	20	5	0	1	25	36	36418
2018	Non-supervisor	7	14	30	29	16	1	3	47	22	122959
2017	Supervisor	12	23	38	20	6	0	1	27	35	38606
2017	Non-supervisor	7	13	29	27	17	1	5	47	22	133603
2014	Supervisor	13	25	37	18	5	0	1	24	38	40142
2014	Non-supervisor	8	15	32	27	13	1	4	43	24	139881
2011	Supervisor	13	25	37	18	5	0	1	24	38	46483
2011	Non-supervisor	8	15	31	27	14	1	4	43	24	150681
2008	Supervisor	13	26	38	18	5	0	1	23	39	37109
2008	Non-supervisor	8	16	32	27	13	1	3	42	25	126031

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	29	30	14	5	0	1	19	51	41267
2019	Non-supervisor	12	18	26	22	17	2	3	41	32	139299
2018	Supervisor	24	31	29	11	4	0	1	15	56	36544
2018	Non-supervisor	15	21	27	20	13	2	3	34	38	123394
2017	Supervisor	24	30	29	11	5	0	1	16	55	38749
2017	Non-supervisor	15	20	26	18	14	2	5	35	37	134085
2014	Supervisor	29	32	26	9	3	0	1	12	62	40243
2014	Non-supervisor	18	23	27	16	10	1	4	28	44	140232
2011	Supervisor	27	31	28	10	4	0	1	13	59	46592
2011	Non-supervisor	16	22	28	18	11	1	4	31	40	150993
2008	Supervisor	24	32	28	11	4	0	1	14	57	37123
2008	Non-supervisor	14	22	28	19	12	1	4	33	38	126055

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	23	32	21	8	0	1	30	38	41129
2019	Non-supervisor	11	17	25	23	18	4	3	44	30	138988
2018	Supervisor	15	24	32	20	7	0	1	28	40	36409
2018	Non-supervisor	12	18	25	22	15	3	3	40	33	122992
2017	Supervisor	14	23	32	21	8	1	2	30	38	38714
2017	Non-supervisor	11	17	24	21	16	4	6	41	31	134157
2014	Supervisor	12	20	32	24	9	1	2	34	34	40206
2014	Non-supervisor	11	17	26	24	15	3	5	42	30	140165
2011	Supervisor	12	21	32	23	9	1	2	33	34	46526
2011	Non-supervisor	11	17	25	23	15	3	6	42	30	150766
2008	Supervisor	17	26	31	18	7	0	2	25	44	37132
2008	Non-supervisor	13	20	25	21	13	3	5	36	36	126211

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	28	34	14	5	1	1	18	47	41226
2019	Non-supervisor	13	20	30	18	13	3	2	33	35	139185
2018	Supervisor	21	29	34	12	4	1	1	16	50	36570
2018	Non-supervisor	15	22	31	17	10	3	3	28	39	123532
2017	Supervisor	20	28	34	12	4	1	1	16	49	38745
2017	Non-supervisor	15	21	30	15	10	3	5	28	39	134204
2014	Supervisor	23	29	32	11	4	1	1	15	53	40238
2014	Non-supervisor	16	23	31	15	9	3	4	25	42	140240

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	22	35	22	8	0	1	30	34	41287
2019	Non-supervisor	10	18	32	24	14	1	2	39	28	139489

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	17	6	5	2	0	2	87	7	41271
2019	Non-supervisor	70	14	6	3	2	0	3	88	6	139653
2017	Supervisor	68	17	5	4	2	0	2	88	7	38832
2017	Non-supervisor	68	15	6	4	2	0	4	88	6	134972
2014	Supervisor	71	16	5	4	2	0	2	89	7	40299
2014	Non-supervisor	70	15	5	3	3	0	4	88	6	140662
2011	Supervisor	68	17	5	5	3	0	3	87	7	46596
2011	Non-supervisor	69	15	5	4	3	1	4	87	7	151378
2008	Supervisor	67	15	5	5	3	0	5	87	8	37167
2008	Non-supervisor	66	13	5	4	4	1	7	86	9	126579

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	37	14	9	6	2	2	71	15	41268
2019	Non-supervisor	28	28	17	10	8	6	4	62	20	139552
2018	Supervisor	24	40	16	10	6	2	2	67	17	36524
2018	Non-supervisor	21	30	19	11	9	6	3	56	23	123656
2017	Supervisor	28	38	13	10	7	2	2	69	17	38805
2017	Non-supervisor	25	29	16	11	9	6	4	60	22	134948
2014	Supervisor	33	38	12	9	5	1	1	73	15	40301
2014	Non-supervisor	27	30	16	11	9	4	3	62	21	140659

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	30	7	7	4	0	82	11	41207
2019	Non-supervisor	44	29	10	10	7	1	73	17	139469
2018	Supervisor	47	33	8	8	4	0	80	12	36447
2018	Non-supervisor	38	31	11	11	9	1	69	20	123436
2017	Supervisor	48	32	7	7	5	0	81	12	38818
2017	Non-supervisor	40	30	10	10	8	1	71	19	134922
2014	Supervisor	50	31	7	7	4	0	82	11	40289
2014	Non-supervisor	39	30	10	11	8	1	70	19	140647

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	35	6	7	3	85	9	41194
2019	Non-supervisor	49	32	8	7	4	81	11	139436
2018	Supervisor	45	39	7	6	3	84	9	36437
2018	Non-supervisor	44	35	9	7	4	80	11	123455
2017	Supervisor	42	41	7	7	3	83	10	38745
2017	Non-supervisor	41	37	9	8	4	79	12	134780
2014	Supervisor	42	42	7	6	2	84	9	40289
2014	Non-supervisor	39	39	10	8	4	79	12	140587

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	38	8	4	2	0	86	6	41276
2019	Non-supervisor	40	36	13	6	3	1	77	9	139618
2018	Supervisor	43	42	9	4	2	0	85	6	36516
2018	Non-supervisor	35	39	15	6	4	2	75	10	123622

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	27	9	3	2	0	1	86	4	41300
2019	Non-supervisor	41	26	17	5	4	1	5	72	10	139784

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	33	12	8	5	0	0	75	13	41280
2019	Non-supervisor	41	31	13	8	6	1	1	73	14	139731
2018	Supervisor	36	36	12	9	5	0	0	73	15	36444
2018	Non-supervisor	37	34	13	9	6	1	0	72	15	123427
2017	Supervisor	36	38	11	9	5	0	0	74	15	38830
2017	Non-supervisor	37	35	12	9	6	1	1	73	15	135037
2014	Supervisor	35	38	12	9	6	0	0	74	15	40305
2014	Non-supervisor	36	35	12	9	6	1	0	72	15	140682
2011	Supervisor	33	38	12	10	6	0	0	72	16	46623
2011	Non-supervisor	33	36	13	10	7	1	0	70	17	151499
2008	Supervisor	29	38	13	12	8	0	0	68	20	37166
2008	Non-supervisor	31	35	13	11	9	1	1	67	20	126623

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	29	11	6	4	1	0	79	10	41250
2019	Non-supervisor	49	27	12	6	4	2	1	78	10	139580
2018	Supervisor	45	31	11	7	4	1	0	77	11	36393
2018	Non-supervisor	45	29	12	6	5	2	1	76	12	123226
2017	Supervisor	45	32	11	7	4	1	0	78	11	38824
2017	Non-supervisor	44	30	12	6	5	2	1	76	12	134998
2014	Supervisor	43	32	12	7	5	1	0	76	12	40294
2014	Non-supervisor	42	31	12	7	5	2	1	75	12	140670
2011	Supervisor	42	33	12	8	5	1	0	75	13	46620
2011	Non-supervisor	40	31	13	7	6	2	1	73	13	151448
2008	Supervisor	39	33	12	8	6	2	0	73	15	37169
2008	Non-supervisor	38	31	13	8	7	3	1	71	16	126618

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	33	9	7	4	0	0	79	11	41164
2019	Non-supervisor	45	30	11	7	5	1	1	77	13	139225
2018	Supervisor	43	34	10	8	5	0	0	77	12	36306
2018	Non-supervisor	42	32	11	8	6	1	0	75	14	123017
2017	Supervisor	43	35	9	8	5	0	0	79	13	38821
2017	Non-supervisor	42	33	10	8	6	1	0	75	14	134933
2014	Supervisor	42	35	9	8	5	0	0	77	13	40295
2014	Non-supervisor	39	34	11	9	6	1	0	74	15	140662
2011	Supervisor	40	36	9	9	5	0	0	76	14	46601
2011	Non-supervisor	37	35	11	10	6	1	0	72	17	151332
2008	Supervisor	37	36	9	10	7	0	0	74	17	37151
2008	Non-supervisor	35	34	11	10	8	1	0	70	19	126573

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	10	4	2	1	0	2	93	3	41137
2019	Non-supervisor	80	10	4	1	2	0	3	93	3	139247
2017	Supervisor	79	12	4	2	2	0	2	93	4	38784
2017	Non-supervisor	78	12	4	2	2	0	3	93	3	134833
2014	Supervisor	79	12	3	2	2	0	3	93	4	40289
2014	Non-supervisor	77	12	4	2	2	0	3	93	4	140638
2011	Supervisor	78	11	4	2	2	0	3	92	4	46607
2011	Non-supervisor	76	12	4	2	2	0	4	92	4	151394
2008	Supervisor	79	9	3	2	2	0	5	92	5	37142
2008	Non-supervisor	78	8	3	2	3	1	6	92	5	126508

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	22	7	4	4	1	4	84	9	41275
2019	Non-supervisor	57	19	8	4	5	2	5	82	10	139667
2017	Supervisor	47	26	8	6	5	2	6	80	12	38784
2017	Non-supervisor	50	22	8	5	6	3	6	80	12	134796
2014	Supervisor	46	25	9	5	5	2	7	78	12	40297
2014	Non-supervisor	48	23	9	5	7	3	6	78	13	140671
2011	Supervisor	42	28	9	7	6	2	6	76	14	46646
2011	Non-supervisor	44	26	9	7	8	2	4	75	16	151500

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	23	9	3	3	1	84	7	41338
2019	Non-supervisor	59	22	10	3	4	1	83	8	139880
2018	Supervisor	54	26	10	5	4	1	81	9	36367
2018	Non-supervisor	52	26	11	5	5	1	79	10	123095
2017	Supervisor	54	26	10	4	4	1	81	9	38814
2017	Non-supervisor	53	25	11	4	5	2	80	10	134916

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	29	9	6	4	81	10	41317
2019	Non-supervisor	51	27	10	6	5	79	11	139876
2018	Supervisor	47	29	11	7	5	77	12	36438
2018	Non-supervisor	46	28	11	7	6	75	14	123315
2017	Supervisor	49	29	10	7	5	79	12	38748
2017	Non-supervisor	49	27	11	7	6	77	13	134750
2014	Supervisor	47	31	10	7	5	78	11	40270
2014	Non-supervisor	46	29	11	7	6	76	13	140605

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	45	14	12	4	2	2	68	17	41266

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	38	14	10	6	2	0	69	16	40911
2019	Non-supervisor	33	29	16	8	7	7	0	67	16	139938
2018	Supervisor	31	34	15	10	7	2	0	67	17	36615
2018	Non-supervisor	28	30	17	9	8	7	0	63	19	123986
2017	Supervisor	29	36	14	11	7	3	0	67	19	38840
2017	Non-supervisor	27	31	16	9	8	8	0	63	19	135000
2014	Supervisor	28	37	15	11	6	4	0	68	17	40260
2014	Non-supervisor	23	31	17	10	8	9	0	60	20	140467
2011	Supervisor	26	34	16	11	8	4	0	63	20	46618
2011	Non-supervisor	21	30	19	11	10	8	1	56	23	151350

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	36	16	13	7	1	64	20	40841
2019	Non-supervisor	29	30	17	11	9	3	61	21	139655
2018	Supervisor	26	35	17	13	9	1	61	22	36504
2018	Non-supervisor	25	30	18	13	11	3	57	25	123708
2017	Supervisor	25	36	16	14	9	1	61	23	38827
2017	Non-supervisor	24	30	18	13	11	3	56	26	134956
2014	Supervisor	24	35	17	14	9	1	59	23	40259
2014	Non-supervisor	20	30	20	15	12	3	52	28	140464
2011	Supervisor	21	35	17	15	11	1	57	26	46595
2011	Non-supervisor	19	30	20	14	14	3	51	29	151238
2008	Supervisor	23	35	16	14	10	1	59	25	37171
2008	Non-supervisor	20	32	19	13	13	3	54	27	126547

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	36	19	17	9	1	54	27	40796
2019	Non-supervisor	22	28	20	14	10	6	53	26	139503
2018	Supervisor	16	34	20	18	10	1	50	29	36513
2018	Non-supervisor	18	27	21	16	12	6	48	30	123571
2017	Supervisor	15	35	19	18	11	1	51	30	38806
2017	Non-supervisor	17	27	20	16	13	7	48	31	134843
2014	Supervisor	14	34	20	20	11	2	48	32	40254
2014	Non-supervisor	14	27	21	18	14	6	44	34	140395
2011	Supervisor	11	35	19	21	12	2	47	33	46634
2011	Non-supervisor	11	30	21	18	13	7	44	33	151364
2008	Supervisor	10	36	18	22	12	2	47	35	37153
2008	Non-supervisor	11	30	20	19	13	7	44	35	126535

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	37	18	19	10	1	53	29	40867
2019	Non-supervisor	20	30	18	16	12	3	52	30	139768
2018	Supervisor	16	35	18	19	11	1	51	31	36614
2018	Non-supervisor	17	29	18	18	15	3	47	34	123793
2017	Supervisor	17	37	16	18	11	1	54	29	38788
2017	Non-supervisor	17	30	17	17	14	4	49	33	134815
2014	Supervisor	15	36	17	19	12	1	52	31	40245
2014	Non-supervisor	14	30	19	19	15	3	45	35	140367
2011	Supervisor	13	37	16	20	12	1	51	32	46595
2011	Non-supervisor	13	32	18	19	14	3	47	35	151268
2008	Supervisor	15	40	15	20	10	1	55	30	37170
2008	Non-supervisor	14	35	16	20	12	3	50	33	126540

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	26	15	6	4	6	3	72	12	41343
2019	Non-supervisor	40	19	11	6	6	15	4	72	14	139871

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	45	15	10	3	0	71	13	41316
2019	Non-supervisor	27	41	17	9	4	1	69	13	139726
2018	Supervisor	24	45	16	11	4	0	69	15	36534
2018	Non-supervisor	24	41	18	10	5	1	66	16	123600
2017	Supervisor	26	44	15	10	4	0	70	15	38770
2017	Non-supervisor	25	40	17	10	6	1	66	16	134813
2014	Supervisor	26	43	15	11	5	1	69	16	40264
2014	Non-supervisor	24	40	19	10	6	2	65	16	140506
2011	Supervisor	25	44	14	11	5	1	69	17	46602
2011	Non-supervisor	24	41	17	10	6	2	66	16	151362

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	35	21	22	9	1	0	47	31	41135
2019	Non-supervisor	17	32	21	18	10	3	0	51	28	139176

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	40	12	8	3	1	0	77	11	41263
2019	Non-supervisor	31	35	14	10	6	3	1	69	16	139567
2018	Supervisor	39	40	10	7	3	1	0	79	10	36545
2018	Non-supervisor	29	38	14	10	6	2	1	69	16	123636
2017	Supervisor	43	38	9	6	3	1	0	82	9	38729
2017	Non-supervisor	32	37	13	9	5	3	1	72	15	134677
2014	Supervisor	46	36	8	5	3	1	0	84	8	40230
2014	Non-supervisor	34	38	12	8	5	3	1	75	13	140368
2011	Supervisor	43	35	9	6	4	2	0	80	10	46595
2011	Non-supervisor	32	36	12	9	6	4	1	72	15	151195
2008	Supervisor	40	36	10	8	4	2	1	78	12	37162
2008	Non-supervisor	28	36	13	10	7	5	1	68	19	126547

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	40	17	7	3	1	73	11	41190
2019	Non-supervisor	32	35	18	7	5	2	68	13	139326
2018	Supervisor	34	40	16	7	3	0	74	10	36437
2018	Non-supervisor	29	37	19	8	6	1	67	14	123325

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	27	19	14	11	6	3	52	27	41254
2019	Non-supervisor	21	24	19	13	13	9	2	50	29	139557
2018	Supervisor	20	27	19	14	11	5	2	52	28	36531
2018	Non-supervisor	18	25	19	14	14	8	2	47	31	123642
2017	Supervisor	20	26	17	14	12	6	4	51	30	38738
2017	Non-supervisor	17	24	17	14	15	10	2	47	33	134701
2014	Supervisor	21	26	17	15	12	6	3	51	30	40236
2014	Non-supervisor	15	24	18	16	16	9	2	44	36	140336
2011	Supervisor	18	25	18	15	12	8	4	48	31	46617
2011	Non-supervisor	14	23	18	16	16	11	2	42	37	151427

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	37	17	14	8	1	0	61	22	41235
2019	Non-supervisor	24	30	18	14	12	3	0	56	26	139528
2018	Supervisor	22	37	17	14	9	1	0	59	24	36517
2018	Non-supervisor	20	30	18	15	13	3	0	52	29	123601
2017	Supervisor	24	38	15	14	8	1	0	62	23	38792
2017	Non-supervisor	22	31	17	15	12	3	1	55	28	134803
2014	Supervisor	22	36	16	16	10	1	0	58	26	40210
2014	Non-supervisor	19	30	18	16	14	3	1	50	31	140269
2011	Supervisor	23	37	15	14	9	1	0	61	23	46620
2011	Non-supervisor	20	32	17	15	13	2	1	54	29	151447
2008	Supervisor	22	39	16	14	8	1	0	62	23	37161
2008	Non-supervisor	19	34	18	15	12	2	0	54	28	126572

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	32	14	14	13	1	1	59	27	41348
2019	Non-supervisor	21	26	16	15	17	3	2	50	34	139825
2018	Supervisor	24	32	14	14	14	1	2	57	29	36535
2018	Non-supervisor	18	26	16	16	19	2	2	46	37	123633
2017	Supervisor	24	31	13	15	14	1	2	57	29	38792
2017	Non-supervisor	18	25	15	16	20	3	3	46	38	134829
2014	Supervisor	21	29	14	16	16	1	2	52	33	40222
2014	Non-supervisor	14	23	16	18	24	3	3	40	44	140296
2011	Supervisor	20	31	14	16	16	1	2	53	33	46620
2011	Non-supervisor	14	25	16	18	23	2	2	41	43	151415
2008	Supervisor	21	35	13	15	14	1	2	57	29	37146
2008	Non-supervisor	15	32	14	17	18	2	2	49	36	126486

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	27	15	6	3	0	2	75	9	41296
2019	Non-supervisor	52	23	12	5	3	1	4	79	8	139614

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	10	7	4	6	1	12	80	12	41275
2019	Non-supervisor	55	11	8	4	5	3	14	79	12	139524

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	24	14	5	3	1	2	78	8	41201
2019	Non-supervisor	42	23	16	7	5	2	4	69	13	139384

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	22	15	7	4	2	3	73	12	41125
2019	Non-supervisor	39	21	16	9	7	4	5	65	17	139059

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	16	12	8	8	2	5	71	17	41208
2019	Non-supervisor	41	17	14	10	10	4	6	64	21	139223

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	13	6	2	2	1	4	90	4	41210
2019	Non-supervisor	63	15	8	3	2	3	5	85	6	139264

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	9	4	2	2	3	3	91	4	41131
2019	Non-supervisor	70	10	5	3	3	4	5	87	7	139085

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	5	2	1	1	1	8	96	2	41132
2019	Non-supervisor	73	8	4	2	2	2	9	91	4	139073

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	46	15	8	3	1	0	73	11	41295
2019	Non-supervisor	19	38	20	11	6	4	1	60	18	139623
2018	Supervisor	26	42	18	8	4	1	0	69	13	36598
2018	Non-supervisor	18	33	24	12	9	4	0	54	22	123728
2017	Supervisor	25	42	17	9	5	2	0	69	14	38809
2017	Non-supervisor	18	33	22	12	9	5	1	55	22	134827

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	41	12	6	3	1	79	9	41103
2019	Non-supervisor	36	37	14	7	4	2	74	11	139084
2018	Supervisor	42	40	11	4	2	1	83	6	36446
2018	Non-supervisor	38	37	13	6	4	2	77	10	123443
2017	Supervisor	39	42	10	5	2	1	82	7	38791
2017	Non-supervisor	36	39	13	6	4	2	77	10	134797
2014	Supervisor	43	39	11	4	2	1	82	7	40208
2014	Non-supervisor	37	37	13	6	4	3	76	10	140244
2011	Supervisor	35	41	13	6	3	2	77	9	46610
2011	Non-supervisor	29	38	16	7	5	3	70	13	151336

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	37	12	4	2	2	0	83	5	41167
2019	Non-supervisor	42	33	14	4	3	3	1	78	8	139192
2018	Supervisor	44	38	12	3	2	2	0	83	5	36459
2018	Non-supervisor	39	35	15	4	3	3	0	77	8	123450
2017	Supervisor	41	38	13	3	2	2	0	81	6	38782
2017	Non-supervisor	36	34	16	4	4	4	1	75	9	134750
2014	Supervisor	45	36	12	3	2	3	0	83	5	40183
2014	Non-supervisor	39	34	14	4	3	5	1	78	7	140194

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	36	8	4	3	0	85	7	41251
2019	Non-supervisor	48	33	10	5	4	0	81	9	139577
2018	Supervisor	47	37	9	5	3	0	84	7	36449
2018	Non-supervisor	44	36	10	5	4	0	80	10	123301
2017	Supervisor	44	39	8	5	3	0	83	9	38827
2017	Non-supervisor	42	37	10	6	4	0	80	10	134856
2014	Supervisor	46	36	9	5	3	0	83	8	40177
2014	Non-supervisor	41	37	11	6	4	0	78	10	140163
2011	Supervisor	40	39	11	6	4	0	80	10	46537
2011	Non-supervisor	36	39	13	7	5	1	75	12	151151
2008	Supervisor	36	41	11	7	4	0	78	11	37148
2008	Non-supervisor	33	40	13	8	6	1	73	14	126531

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	33	14	8	5	0	73	13	41255
2019	Non-supervisor	39	31	15	8	7	1	70	15	139446
2018	Supervisor	37	33	16	9	5	0	70	14	36445
2018	Non-supervisor	35	31	17	9	8	1	66	17	123399
2017	Supervisor	35	34	16	9	6	0	69	15	38786
2017	Non-supervisor	33	32	17	9	8	1	66	18	134748
2014	Supervisor	30	36	16	11	7	0	66	18	40204
2014	Non-supervisor	27	35	17	11	8	1	63	20	140264
2011	Supervisor	31	36	17	10	6	1	67	16	46625
2011	Non-supervisor	27	35	19	10	7	1	63	18	151357

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	36	14	9	4	73	13	41136
2019	Non-supervisor	37	33	14	9	6	70	15	138907
2018	Supervisor	35	36	15	9	5	71	14	36346
2018	Non-supervisor	33	34	16	10	7	67	17	122894
2017	Supervisor	33	37	14	10	5	71	15	38800
2017	Non-supervisor	32	35	16	10	7	67	18	134799
2014	Supervisor	29	37	15	12	6	67	18	40198
2014	Non-supervisor	26	36	17	12	8	63	20	140217
2011	Supervisor	30	39	15	11	6	69	17	46585
2011	Non-supervisor	26	38	17	11	7	64	19	151226
2008	Supervisor	31	40	13	11	5	71	16	37148
2008	Non-supervisor	27	40	15	11	7	67	18	126557

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	26	17	10	7	2	0	66	17	41302
2019	Non-supervisor	33	24	18	11	9	3	1	60	21	139748
2018	Supervisor	36	26	18	11	7	2	0	63	18	36523
2018	Non-supervisor	30	25	19	12	10	3	1	58	23	123621
2017	Supervisor	34	27	18	11	7	3	0	63	19	38807
2017	Non-supervisor	30	25	18	12	10	5	1	58	23	134775
2014	Supervisor	32	26	18	12	8	3	1	61	21	40192
2014	Non-supervisor	27	26	19	13	11	5	1	56	25	140241
2011	Supervisor	33	27	17	11	8	3	1	63	20	46607
2011	Non-supervisor	28	26	18	12	10	5	1	58	24	151322
2008	Supervisor	32	30	16	11	7	3	1	64	19	37143
2008	Non-supervisor	26	29	17	13	9	5	1	58	24	126537

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	29	39	32	41398
2019	Non-supervisor	27	38	36	140018
2018	Supervisor	29	39	31	36657
2018	Non-supervisor	26	39	36	124138
2017	Supervisor	29	40	31	38826
2017	Non-supervisor	25	40	34	134999
2014	Supervisor	30	39	32	40202
2014	Non-supervisor	25	41	34	140258
2011	Supervisor	30	42	29	46663
2011	Non-supervisor	26	42	32	151601

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	20	37	32	4	1	6	12308
2019	Non-supervisor	14	32	28	6	15	6	37358
2018	Supervisor	21	35	33	5	1	6	10941
2018	Non-supervisor	15	32	29	6	11	6	32213
2017	Supervisor	22	33	33	6	1	6	11631
2017	Non-supervisor	17	29	28	7	13	7	34067
2014	Supervisor	22	33	31	8	9999	6	12183
2014	Non-supervisor	17	31	29	10	9999	12	35394
2011	Supervisor	24	32	31	7	9999	6	13952
2011	Non-supervisor	17	32	31	8	9999	11	39697

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	41	5	3	1	0	4	91	4	41190
2019	Non-supervisor	31	47	10	7	3	1	1	80	10	139416

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	25	6	2	1	2	4	90	4	41202
2019	Non-supervisor	51	28	10	3	2	5	2	84	5	139379

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	41320
2019	Non-supervisor	14	86	139676
2018	Supervisor	14	86	36653
2018	Non-supervisor	15	85	123947

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	5116
2019	Non-supervisor	54	46	18131
2018	Supervisor	39	61	4790
2018	Non-supervisor	54	46	17793

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	5116
2019	Non-supervisor	62	38	18131
2018	Supervisor	56	44	4792
2018	Non-supervisor	63	37	17805

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	5116
2019	Non-supervisor	3	97	18131
2018	Supervisor	27	73	4789
2018	Non-supervisor	3	97	17775

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	5116
2019	Non-supervisor	5	95	18131
2018	Supervisor	3	97	4787
2018	Non-supervisor	6	94	17777

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	5116
2019	Non-supervisor	6	94	18131
2018	Supervisor	5	95	4787
2018	Non-supervisor	6	94	17777

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	5116
2019	Non-supervisor	10	90	18131
2018	Supervisor	6	94	4788
2018	Non-supervisor	10	90	17791

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	5116
2019	Non-supervisor	4	96	18131
2018	Supervisor	4	96	4787
2018	Non-supervisor	4	96	17776

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	5068
2019	Non-supervisor	38	62	17942
2018	Supervisor	45	55	4795
2018	Non-supervisor	39	61	17784

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	5068
2019	Non-supervisor	40	60	17942
2018	Supervisor	38	62	4794
2018	Non-supervisor	40	60	17776

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	5068
2019	Non-supervisor	47	53	17942
2018	Supervisor	45	55	4795
2018	Non-supervisor	46	54	17776

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	40	60	5068
2019	Non-supervisor	42	58	17942
2018	Supervisor	39	61	4795
2018	Non-supervisor	42	58	17779

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	5068
2019	Non-supervisor	30	70	17942
2018	Supervisor	35	65	4794
2018	Non-supervisor	32	68	17769

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	5068
2019	Non-supervisor	55	45	17942
2018	Supervisor	53	47	4796
2018	Non-supervisor	56	44	17799

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	39	61	5068
2019	Non-supervisor	35	65	17942
2018	Supervisor	40	60	4795
2018	Non-supervisor	35	65	17775

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	1	99	5068
2019	Non-supervisor	2	98	17942
2018	Supervisor	1	99	4792
2018	Non-supervisor	2	98	17760

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	5068
2019	Non-supervisor	10	90	17942
2018	Supervisor	6	94	4795
2018	Non-supervisor	11	89	17770

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	5068
2019	Non-supervisor	12	88	17942
2018	Supervisor	13	87	4796
2018	Non-supervisor	13	87	17766

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	5068
2019	Non-supervisor	50	50	17942
2018	Supervisor	42	58	4794
2018	Non-supervisor	50	50	17780

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	5068
2019	Non-supervisor	26	74	17942
2018	Supervisor	28	72	4794
2018	Non-supervisor	27	73	17779

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	5068
2019	Non-supervisor	16	84	17942
2018	Supervisor	15	85	4793
2018	Non-supervisor	15	85	17767

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	5033
2019	Non-supervisor	50	50	17849
2018	Supervisor	61	39	4789
2018	Non-supervisor	49	51	17796

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	5033
2019	Non-supervisor	25	75	17849
2018	Supervisor	34	66	4788
2018	Non-supervisor	25	75	17782

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	5033
2019	Non-supervisor	7	93	17849
2018	Supervisor	15	85	4785
2018	Non-supervisor	6	94	17774

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	5033
2019	Non-supervisor	23	77	17849
2018	Supervisor	12	88	4788
2018	Non-supervisor	22	78	17780

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	5033
2019	Non-supervisor	10	90	17849
2018	Supervisor	11	89	4786
2018	Non-supervisor	9	91	17774

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	5033
2019	Non-supervisor	8	92	17849
2018	Supervisor	6	94	4785
2018	Non-supervisor	8	92	17776

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	5033
2019	Non-supervisor	14	86	17849
2018	Supervisor	14	86	4785
2018	Non-supervisor	14	86	17778

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	5033
2019	Non-supervisor	12	88	17849
2018	Supervisor	13	87	4784
2018	Non-supervisor	11	89	17775

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	5033
2019	Non-supervisor	28	72	17849
2018	Supervisor	21	79	4785
2018	Non-supervisor	28	72	17791

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	4761
2019	Non-supervisor	11	89	16534
2018	Supervisor	11	89	4532
2018	Non-supervisor	11	89	16546

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	4761
2019	Non-supervisor	21	79	16534
2018	Supervisor	16	84	4532
2018	Non-supervisor	19	81	16544

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	4761
2019	Non-supervisor	10	90	16534
2018	Supervisor	8	92	4531
2018	Non-supervisor	10	90	16539

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	4761
2019	Non-supervisor	6	94	16534
2018	Supervisor	8	92	4531
2018	Non-supervisor	7	93	16537

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	4761
2019	Non-supervisor	10	90	16534
2018	Supervisor	11	89	4531
2018	Non-supervisor	10	90	16537

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	4761
2019	Non-supervisor	8	92	16534
2018	Supervisor	11	89	4532
2018	Non-supervisor	9	91	16536

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	4761
2019	Non-supervisor	10	90	16534
2018	Supervisor	9	91	4531
2018	Non-supervisor	10	90	16536

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	4761
2019	Non-supervisor	13	87	16534
2018	Supervisor	7	93	4532
2018	Non-supervisor	12	88	16540

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	4761
2019	Non-supervisor	13	87	16534
2018	Supervisor	10	90	4531
2018	Non-supervisor	12	88	16540

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	30	70	4761
2019	Non-supervisor	32	68	16534
2018	Supervisor	28	72	4532
2018	Non-supervisor	31	69	16544

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	4761
2019	Non-supervisor	10	90	16534
2018	Supervisor	9	91	4532
2018	Non-supervisor	9	91	16536

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	4761
2019	Non-supervisor	49	51	16534
2018	Supervisor	43	57	4534
2018	Non-supervisor	48	52	16554

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	4761
2019	Non-supervisor	2	98	16534
2018	Supervisor	1	99	4531
2018	Non-supervisor	2	98	16535

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	54	46	4761
2019	Non-supervisor	57	43	16534
2018	Supervisor	55	45	4534
2018	Non-supervisor	57	43	16561

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	4761
2019	Non-supervisor	4	96	16534
2018	Supervisor	4	96	4531
2018	Non-supervisor	4	96	16539

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	4761
2019	Non-supervisor	12	88	16534
2018	Supervisor	15	85	4532
2018	Non-supervisor	12	88	16539

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	18	82	41257
2019	Non-supervisor	18	82	139468

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	24	18	9	7	18	5	56	20	41326
2019	Non-supervisor	18	15	19	8	8	25	8	49	23	139745
2018	Supervisor	19	25	20	9	7	17	4	55	19	36492
2018	Non-supervisor	15	17	22	8	8	24	6	46	23	123692
2017	Supervisor	19	25	19	8	7	17	5	57	19	38845
2017	Non-supervisor	15	17	19	7	8	26	8	48	23	134954
2014	Supervisor	21	24	19	7	6	18	5	59	17	40197
2014	Non-supervisor	14	17	20	7	8	26	7	47	23	140163

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	35	15	6	4	4	0	73	11	41326
2019	Non-supervisor	33	28	16	7	6	9	1	68	14	139705
2018	Supervisor	33	35	17	7	4	4	0	71	11	36508
2018	Non-supervisor	28	31	19	7	6	8	1	64	15	123649
2017	Supervisor	32	35	16	7	5	5	1	71	12	38791
2017	Non-supervisor	27	30	18	7	7	10	1	65	15	134783
2014	Supervisor	32	34	17	6	4	7	1	71	11	40193
2014	Non-supervisor	24	29	19	7	6	12	1	62	15	140106
2011	Supervisor	34	39	14	6	3	4	0	76	9	46570
2011	Non-supervisor	30	35	16	7	5	7	0	70	13	151216

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	41284
2019	Non-supervisor	8	92	139586
2018	Supervisor	6	94	36563
2018	Non-supervisor	8	92	123726

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	2310
2019	Non-supervisor	39	61	10608
2018	Supervisor	30	70	2184
2018	Non-supervisor	38	62	9547

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	75	25	2310
2019	Non-supervisor	76	24	10608
2018	Supervisor	75	25	2187
2018	Non-supervisor	77	23	9562

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	2310
2019	Non-supervisor	3	97	10608
2018	Supervisor	11	89	2183
2018	Non-supervisor	2	98	9540

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	2310
2019	Non-supervisor	4	96	10608
2018	Supervisor	2	98	2183
2018	Non-supervisor	4	96	9540

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2310
2019	Non-supervisor	8	92	10608
2018	Supervisor	7	93	2183
2018	Non-supervisor	7	93	9541

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	2310
2019	Non-supervisor	9	91	10608
2018	Supervisor	7	93	2183
2018	Non-supervisor	9	91	9545

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	2310
2019	Non-supervisor	8	92	10608
2018	Supervisor	9	91	2183
2018	Non-supervisor	8	92	9541

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	2279
2019	Non-supervisor	26	74	10417
2018	Supervisor	24	76	2180
2018	Non-supervisor	25	75	9536

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	19	81	2279
2019	Non-supervisor	20	80	10417
2018	Supervisor	19	81	2180
2018	Non-supervisor	20	80	9536

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	2279
2019	Non-supervisor	16	84	10417
2018	Supervisor	14	86	2180
2018	Non-supervisor	15	85	9532

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	2279
2019	Non-supervisor	7	93	10417
2018	Supervisor	5	95	2180
2018	Non-supervisor	7	93	9530

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	28	72	2279
2019	Non-supervisor	29	71	10417
2018	Supervisor	26	74	2180
2018	Non-supervisor	26	74	9532

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	2279
2019	Non-supervisor	28	72	10417
2018	Supervisor	36	64	2181
2018	Non-supervisor	27	73	9535

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	2279
2019	Non-supervisor	4	96	10417
2018	Supervisor	4	96	2180
2018	Non-supervisor	4	96	9529

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	2279
2019	Non-supervisor	2	98	10417
2018	Supervisor	2	98	2180
2018	Non-supervisor	2	98	9528

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2279
2019	Non-supervisor	8	92	10417
2018	Supervisor	6	94	2181
2018	Non-supervisor	8	92	9530

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	2279
2019	Non-supervisor	15	85	10417
2018	Supervisor	15	85	2181
2018	Non-supervisor	15	85	9532

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	1	99	2279
2019	Non-supervisor	1	99	10417
2018	Supervisor	1	99	2180
2018	Non-supervisor	1	99	9528

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	2279
2019	Non-supervisor	18	82	10417
2018	Supervisor	12	88	2180
2018	Non-supervisor	19	81	9537

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	2279
2019	Non-supervisor	0	100	10417
2018	Supervisor	1	99	2180
2018	Non-supervisor	0	100	9528

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	2279
2019	Non-supervisor	19	81	10417
2018	Supervisor	17	83	2182
2018	Non-supervisor	19	81	9541

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	32	68	2260
2019	Non-supervisor	29	71	10328
2018	Supervisor	33	67	2186
2018	Non-supervisor	28	72	9559

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	2260
2019	Non-supervisor	14	86	10328
2018	Supervisor	16	84	2185
2018	Non-supervisor	15	85	9548

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2260
2019	Non-supervisor	5	95	10328
2018	Supervisor	7	93	2185
2018	Non-supervisor	4	96	9549

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	10	90	2260
2019	Non-supervisor	18	82	10328
2018	Supervisor	10	90	2186
2018	Non-supervisor	19	81	9556

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	2260
2019	Non-supervisor	5	95	10328
2018	Supervisor	4	96	2184
2018	Non-supervisor	5	95	9546

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	2260
2019	Non-supervisor	6	94	10328
2018	Supervisor	5	95	2184
2018	Non-supervisor	7	93	9548

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	2260
2019	Non-supervisor	9	91	10328
2018	Supervisor	9	91	2184
2018	Non-supervisor	9	91	9547

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	9	91	2260
2019	Non-supervisor	8	92	10328
2018	Supervisor	8	92	2184
2018	Non-supervisor	9	91	9549

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	49	51	2260
2019	Non-supervisor	49	51	10328
2018	Supervisor	48	52	2185
2018	Non-supervisor	49	51	9559

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	5	95	2002
2019	Non-supervisor	6	94	9079
2018	Supervisor	4	96	2081
2018	Non-supervisor	5	95	8905

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	2002
2019	Non-supervisor	15	85	9079
2018	Supervisor	12	88	2080
2018	Non-supervisor	14	86	8905

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	2002
2019	Non-supervisor	4	96	9079
2018	Supervisor	3	97	2080
2018	Non-supervisor	3	97	8902

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	2002
2019	Non-supervisor	3	97	9079
2018	Supervisor	3	97	2080
2018	Non-supervisor	2	98	8903

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	2002
2019	Non-supervisor	3	97	9079
2018	Supervisor	2	98	2080
2018	Non-supervisor	3	97	8904

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	4	96	2002
2019	Non-supervisor	4	96	9079
2018	Supervisor	3	97	2080
2018	Non-supervisor	4	96	8902

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2002
2019	Non-supervisor	7	93	9079
2018	Supervisor	6	94	2080
2018	Non-supervisor	7	93	8904

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	2002
2019	Non-supervisor	12	88	9079
2018	Supervisor	7	93	2081
2018	Non-supervisor	12	88	8905

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	2002
2019	Non-supervisor	10	90	9079
2018	Supervisor	7	93	2080
2018	Non-supervisor	11	89	8908

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	2002
2019	Non-supervisor	27	73	9079
2018	Supervisor	26	74	2081
2018	Non-supervisor	27	73	8908

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	2002
2019	Non-supervisor	9	91	9079
2018	Supervisor	7	93	2081
2018	Non-supervisor	9	91	8905

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	46	54	2002
2019	Non-supervisor	45	55	9079
2018	Supervisor	44	56	2082
2018	Non-supervisor	45	55	8917

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	2	98	2002
2019	Non-supervisor	2	98	9079
2018	Supervisor	1	99	2080
2018	Non-supervisor	2	98	8903

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	64	36	2002
2019	Non-supervisor	62	38	9079
2018	Supervisor	65	35	2084
2018	Non-supervisor	64	36	8918

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	3	97	2002
2019	Non-supervisor	4	96	9079
2018	Supervisor	4	96	2080
2018	Non-supervisor	4	96	8904

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	2002
2019	Non-supervisor	11	89	9079
2018	Supervisor	13	87	2079
2018	Non-supervisor	13	87	8904

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	8	92	41267
2019	Non-supervisor	10	90	139468

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	21	20	4	3	23	5	61	10	41281
2019	Non-supervisor	19	15	21	4	5	28	8	53	14	139550
2018	Supervisor	21	24	22	4	3	22	4	61	9	36518
2018	Non-supervisor	17	17	24	4	5	28	5	51	13	123635
2017	Supervisor	22	23	19	3	3	25	6	64	8	38819
2017	Non-supervisor	16	17	20	4	4	31	7	54	13	134847
2014	Supervisor	22	21	19	3	2	26	6	64	7	40165
2014	Non-supervisor	15	17	21	4	4	32	7	52	13	140083

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	32	16	4	3	6	1	76	7	41285
2019	Non-supervisor	35	27	17	4	4	11	1	71	10	139471
2018	Supervisor	35	35	17	4	3	6	1	75	7	36522
2018	Non-supervisor	29	30	20	5	4	11	1	67	10	123618
2017	Supervisor	36	34	15	4	2	8	1	77	6	38765
2017	Non-supervisor	29	30	17	4	4	13	2	70	9	134688
2014	Supervisor	35	33	16	3	2	10	1	76	6	40147
2014	Non-supervisor	26	29	19	4	3	16	2	68	9	140012
2011	Supervisor	40	38	12	3	2	5	0	82	5	46566
2011	Non-supervisor	33	36	15	4	3	9	0	76	8	151096

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	28	21	12	15	1	52	28	41337
2019	Non-supervisor	25	26	20	12	15	1	52	28	139740
2018	Supervisor	20	25	22	14	18	1	45	32	36606
2018	Non-supervisor	21	24	21	14	18	1	46	32	123821
2017	Supervisor	22	23	19	15	19	1	46	35	38746
2017	Non-supervisor	22	24	20	14	19	2	46	34	134736

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	24	29	21	16	0	34	37	41316
2019	Non-supervisor	25	30	24	12	8	1	56	20	139666
2018	Supervisor	8	20	30	23	18	0	28	41	36578
2018	Non-supervisor	20	29	28	14	9	1	49	23	123742
2017	Supervisor	9	22	29	23	17	0	31	40	38786
2017	Non-supervisor	22	29	26	13	9	1	51	23	134751

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	31	27	16	10	0	0	46	26	41125
2019	Non-supervisor	35	30	18	9	6	0	2	66	15	139022
2018	Supervisor	12	28	30	19	12	0	0	40	31	36447
2018	Non-supervisor	28	30	22	11	6	1	2	60	18	123229
2017	Supervisor	13	29	28	18	12	0	1	42	30	38727
2017	Non-supervisor	29	29	20	11	7	1	3	61	18	134439

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	23	26	21	19	0	0	33	40	41171
2019	Non-supervisor	28	25	20	13	12	1	1	54	26	139093
2018	Supervisor	9	20	27	23	21	0	0	29	44	36434
2018	Non-supervisor	23	24	22	15	13	1	2	49	29	123373
2017	Supervisor	9	21	26	22	20	0	1	31	43	38790
2017	Non-supervisor	24	24	21	15	13	1	3	49	29	134702

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	28	18	10	7	0	2	63	18	41196
2019	Non-supervisor	57	21	9	4	3	0	6	83	7	139139
2018	Supervisor	29	28	21	11	8	0	3	59	20	36479
2018	Non-supervisor	51	22	11	4	3	1	7	79	8	123295
2017	Supervisor	29	29	20	11	8	0	4	60	19	38747
2017	Non-supervisor	48	22	11	4	3	1	11	79	8	134485

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	30	24	12	10	0	54	23	41261
2019	Non-supervisor	37	28	18	8	7	1	66	16	139458
2018	Supervisor	20	27	26	15	12	0	47	27	36559
2018	Non-supervisor	33	27	20	10	8	1	61	18	123585
2017	Supervisor	20	30	26	14	9	0	51	23	38690
2017	Non-supervisor	31	30	20	10	7	1	62	18	134374

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	39	23	10	5	0	0	62	15	41211
2019	Non-supervisor	32	33	19	9	6	1	1	66	15	139351
2018	Supervisor	19	37	26	12	6	0	0	56	17	36477
2018	Non-supervisor	26	32	23	10	6	1	1	60	17	123383
2017	Supervisor	22	35	24	12	6	0	0	58	18	38681
2017	Non-supervisor	28	31	21	11	6	1	2	61	18	134264

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	34	27	15	8	0	0	49	23	41215
2019	Non-supervisor	28	32	21	11	7	1	1	61	18	139273
2018	Supervisor	12	32	29	17	9	0	0	44	27	36482
2018	Non-supervisor	23	31	24	13	7	1	1	56	20	123343
2017	Supervisor	14	32	27	17	10	0	0	46	27	38683
2017	Non-supervisor	25	30	22	13	7	1	2	56	21	134289

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	34	22	11	6	0	0	60	18	41176
2019	Non-supervisor	33	30	19	10	7	0	1	64	17	139157
2018	Supervisor	21	34	24	13	7	0	0	56	20	36430
2018	Non-supervisor	28	30	21	11	7	0	1	59	19	123253
2017	Supervisor	23	34	22	13	7	0	1	57	20	38684
2017	Non-supervisor	29	30	20	11	7	1	2	61	19	134351

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	29	15	8	6	0	0	71	14	41170
2019	Non-supervisor	42	26	15	8	7	1	1	69	16	139091

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	32	23	12	7	0	0	58	19	41084
2019	Non-supervisor	35	31	19	9	6	0	1	67	15	138787
2018	Supervisor	20	30	26	15	8	0	0	50	24	36349
2018	Non-supervisor	29	31	21	11	6	0	1	61	17	122910
2017	Supervisor	21	31	24	14	8	0	1	53	23	38616
2017	Non-supervisor	30	31	20	10	6	1	2	63	17	134039

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	25	12	5	3	1	79	8	41066
2019	Non-supervisor	52	24	12	5	4	2	78	10	138867
2018	Supervisor	51	26	13	6	3	1	78	9	36325
2018	Non-supervisor	50	24	13	6	4	2	76	11	122848
2017	Supervisor	55	24	12	5	3	1	80	8	38801
2017	Non-supervisor	51	24	13	6	4	2	77	10	134740

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	11	4	2	1	0	6	92	3	41088
2019	Non-supervisor	69	13	6	2	2	1	6	89	5	138833
2018	Supervisor	71	15	6	2	2	0	4	90	4	36368
2018	Non-supervisor	65	16	7	3	3	1	5	86	6	123034

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	72	13	6	3	4	0	2	87	7	41169
2019	Non-supervisor	70	12	6	4	4	1	3	85	9	139298
2018	Supervisor	69	14	7	3	4	1	2	86	7	36383
2018	Non-supervisor	66	14	7	4	5	1	3	83	9	123102
2017	Supervisor	72	14	6	4	3	0	2	87	6	38801
2017	Non-supervisor	68	14	6	4	4	1	3	85	8	134718

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	30	11	4	2	1	83	6	41069
2019	Non-supervisor	57	25	9	4	3	2	84	7	138889
2018	Supervisor	50	31	12	4	2	1	81	6	36511
2018	Non-supervisor	53	27	11	4	3	2	81	8	123518
2017	Supervisor	51	31	11	4	2	1	83	6	38777
2017	Non-supervisor	54	27	10	4	3	2	83	7	134643

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	22	10	5	5	1	80	10	41026
2019	Non-supervisor	60	19	9	5	5	1	80	11	138655
2018	Supervisor	51	24	12	6	5	1	76	12	36421
2018	Non-supervisor	53	21	11	6	6	1	76	13	123143
2017	Supervisor	57	22	10	6	4	1	80	10	38776
2017	Non-supervisor	57	20	10	6	5	2	79	11	134648

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	32	16	6	3	1	75	9	41010
2019	Non-supervisor	62	6	2	1	1	28	95	2	138209
2018	Supervisor	39	33	17	7	3	1	73	10	36298
2018	Non-supervisor	55	7	2	1	0	34	94	2	122540
2017	Supervisor	42	33	15	6	3	1	76	9	38774
2017	Non-supervisor	56	7	2	1	1	32	94	2	134518

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	22	8	2	1	0	1	89	3	41035
2019	Non-supervisor	66	17	7	2	2	0	5	89	4	138738
2018	Supervisor	61	24	9	3	1	0	2	87	4	36364
2018	Non-supervisor	61	19	9	3	2	0	7	86	5	122955
2017	Supervisor	64	23	8	2	1	0	2	89	3	38576
2017	Non-supervisor	62	18	7	2	1	1	8	88	4	133959

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	12	4	2	1	0	1	93	3	41165
2019	Non-supervisor	65	15	7	4	6	1	3	82	10	139227
2018	Supervisor	77	13	4	2	2	0	2	92	4	36483
2018	Non-supervisor	60	16	8	5	6	1	4	80	11	123430
2017	Supervisor	75	15	5	2	2	0	2	91	4	38821
2017	Non-supervisor	58	17	8	5	6	1	5	79	12	134803

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	27	10	3	1	1	85	4	41066
2019	Non-supervisor	52	27	12	4	2	2	81	6	138915
2018	Supervisor	53	29	12	4	1	1	82	5	36448
2018	Non-supervisor	46	29	14	5	3	2	78	8	123260
2017	Supervisor	55	29	11	3	1	1	85	4	38741
2017	Non-supervisor	48	29	13	4	2	3	80	7	134559

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	28	40	17	5	38	22	41357
2019	Non-supervisor	19	35	31	11	4	54	15	139911
2018	Supervisor	8	25	41	20	6	33	26	36647
2018	Non-supervisor	15	33	34	12	5	48	17	124038
2017	Supervisor	6	24	42	19	8	30	28	38855
2017	Non-supervisor	13	31	36	12	6	45	18	135003

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	23	41	18	6	0	24	35	41051
2019	Non-supervisor	9	17	37	24	12	0	36	27	138720
2018	Supervisor	13	25	40	17	6	0	23	37	36214
2018	Non-supervisor	10	18	38	23	11	0	34	28	122652
2017	Supervisor	10	25	41	17	6	0	23	36	38751
2017	Non-supervisor	8	18	39	23	11	1	34	27	134508

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	44	13	6	2	1	78	9	41185
2019	Non-supervisor	31	39	15	8	4	3	72	13	139462
2018	Supervisor	34	43	13	7	3	1	77	9	36509
2018	Non-supervisor	28	40	16	8	5	3	70	14	123638
2017	Supervisor	28	43	15	8	4	2	73	12	38792
2017	Non-supervisor	23	39	17	9	6	5	66	16	134796

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	38	17	13	7	1	62	20	41299
2019	Non-supervisor	25	34	17	12	9	2	60	22	139675
2018	Supervisor	22	38	17	14	8	1	61	22	36601
2018	Non-supervisor	23	34	18	13	10	2	58	24	123782
2017	Supervisor	17	41	17	15	9	1	58	24	38812
2017	Non-supervisor	18	36	17	14	11	2	56	26	134827

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	41334
2019	Non-supervisor	17	83	139676
2017	Supervisor	13	87	38784
2017	Non-supervisor	18	82	134779
2014	Supervisor	11	89	40121
2014	Non-supervisor	16	84	139770

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	83	17	4955
2019	Non-supervisor	81	19	24029
2017	Supervisor	79	21	4926
2017	Non-supervisor	78	22	24543
2014	Supervisor	77	23	4387
2014	Non-supervisor	78	22	22892

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	30	5	7	3	0	0	84	10	4091
2019	Non-supervisor	47	32	7	9	4	0	0	80	14	19227
2017	Supervisor	54	31	5	6	3	0	1	86	9	3893
2017	Non-supervisor	45	36	6	8	4	1	1	82	12	19224
2014	Supervisor	58	28	5	6	2	0	0	87	8	3407
2014	Non-supervisor	48	33	6	8	4	0	0	82	12	17939

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	33	22	12	11	1	0	21	79	41251
2019	Non-supervisor	26	31	20	10	10	2	1	27	73	139393
2018	Supervisor	26	28	22	11	11	1	0	26	74	36623
2018	Non-supervisor	30	26	19	11	11	2	1	31	69	123992
2017	Supervisor	28	26	20	11	12	3	1	29	71	38847
2017	Non-supervisor	31	23	18	11	12	4	1	32	68	135018

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	31707
2019	Non-supervisor	59	41	98076

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	31157
2019	Non-supervisor	46	54	96529
2018	Supervisor	29	71	26047
2018	Non-supervisor	36	64	81814

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	23	18	19	21	1	6	37	44	31155
2019	Non-supervisor	13	23	19	17	20	2	8	39	40	96665
2018	Supervisor	11	22	18	19	23	1	6	35	45	26121
2018	Non-supervisor	11	22	18	17	23	2	7	36	44	82182
2017	Supervisor	10	21	15	18	25	2	9	35	48	26455
2017	Non-supervisor	11	21	16	17	24	2	9	37	45	85909

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	13	16	21	35	2	9	20	62	31166
2019	Non-supervisor	7	17	17	18	30	2	8	27	54	96653
2018	Supervisor	3	10	15	19	43	2	8	15	68	26143
2018	Non-supervisor	5	14	16	19	38	2	7	20	62	82186
2017	Supervisor	3	8	11	17	48	2	10	12	75	26440
2017	Non-supervisor	4	11	13	17	44	3	9	17	69	85867

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	18	15	9	10	0	5	64	20	40748
2019	Non-supervisor	42	17	13	8	10	1	8	65	20	138109
2018	Supervisor	44	16	14	9	10	1	6	64	21	36518
2018	Non-supervisor	41	16	13	9	11	2	9	63	22	123567

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Public Service by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment