2019 Public Service Employee Survey Results for the Public Service by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 42 5 8 3 0 0 84 11 33859
2019 Non-visible minority 37 44 5 10 3 0 0 81 14 145149
2017 Visible minority 36 45 5 10 4 0 0 82 14 30067
2017 Non-visible minority 32 47 5 11 5 0 0 79 16 142296
2014 Visible minority 36 45 5 9 4 0 0 81 13 28120
2014 Non-visible minority 31 47 5 12 5 0 0 78 17 150767
2011 Visible minority 37 46 5 9 3 0 0 83 12 28180
2011 Non-visible minority 35 46 4 10 4 0 0 82 14 168131
2008 Visible minority 37 46 5 8 4 0 0 83 12 21081
2008 Non-visible minority 36 46 4 10 4 0 0 82 13 141949

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 17 4 3 2 0 1 90 6 33805
2019 Non-visible minority 66 19 5 5 3 0 1 87 8 144879
2017 Visible minority 71 18 4 4 2 0 1 90 6 30045
2017 Non-visible minority 65 20 5 6 3 0 1 85 9 142194
2014 Visible minority 70 18 4 4 2 0 1 90 6 28109
2014 Non-visible minority 63 20 6 6 3 0 1 85 10 150695
2011 Visible minority 71 17 4 4 2 0 1 90 6 28169
2011 Non-visible minority 66 18 5 6 3 0 2 85 10 168029
2008 Visible minority 72 17 3 4 2 0 1 90 6 21053
2008 Non-visible minority 66 18 5 6 3 0 1 85 10 141852

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 34 7 8 5 0 0 80 13 33794
2019 Non-visible minority 42 35 7 11 5 0 0 77 16 144923
2017 Visible minority 41 35 8 10 6 0 0 77 16 30033
2017 Non-visible minority 39 36 7 11 7 0 0 75 18 142167
2014 Visible minority 41 35 8 9 6 0 0 77 15 28098
2014 Non-visible minority 39 35 7 11 7 0 0 75 18 150676
2011 Visible minority 38 38 9 8 5 0 0 77 14 28108
2011 Non-visible minority 40 37 8 10 6 0 0 77 16 167774

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 39 12 12 6 0 0 70 18 33712
2019 Non-visible minority 28 40 12 13 6 0 0 69 19 144579
2018 Visible minority 27 43 10 13 6 0 0 71 19 28484
2018 Non-visible minority 24 45 10 14 6 0 1 70 20 129896
2017 Visible minority 27 40 12 13 8 0 0 67 21 30048
2017 Non-visible minority 26 40 11 15 8 0 0 66 23 142202
2014 Visible minority 25 40 12 14 8 0 0 66 22 28106
2014 Non-visible minority 24 39 12 16 9 0 0 63 25 150715
2011 Visible minority 26 41 13 12 7 0 1 68 19 28186
2011 Non-visible minority 27 41 12 12 6 0 1 69 19 167978
2008 Visible minority 25 42 13 12 7 0 1 67 19 21087
2008 Non-visible minority 25 42 13 13 6 0 1 68 20 141951

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 37 10 7 3 0 0 80 10 33638
2019 Non-visible minority 46 35 8 7 3 0 0 82 10 144125
2017 Visible minority 41 39 9 7 3 0 0 80 11 29951
2017 Non-visible minority 45 37 8 7 3 0 0 82 10 141821
2014 Visible minority 39 40 10 8 3 0 0 79 11 28085
2014 Non-visible minority 42 38 9 7 3 0 0 81 11 150671

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 31 11 7 5 0 0 76 13 33753
2019 Non-visible minority 45 31 10 8 5 0 0 77 13 144753
2018 Visible minority 41 34 11 7 6 0 1 76 13 28417
2018 Non-visible minority 42 33 11 8 5 0 0 76 13 129599
2017 Visible minority 40 33 11 8 6 0 0 74 15 30001
2017 Non-visible minority 41 33 10 9 6 0 1 75 15 142046
2014 Visible minority 36 35 13 8 7 1 1 71 15 28109
2014 Non-visible minority 37 34 12 10 7 0 1 71 17 150687
2011 Visible minority 35 37 12 8 6 1 1 74 14 28197
2011 Non-visible minority 38 36 11 9 5 0 1 75 14 168019

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 38 13 7 5 0 0 75 12 33822
2019 Non-visible minority 38 39 11 7 5 0 0 77 12 145031
2018 Visible minority 33 41 13 7 5 0 0 74 13 28344
2018 Non-visible minority 34 42 11 8 5 0 0 76 13 129206
2017 Visible minority 33 43 12 7 5 0 0 76 13 30043
2017 Non-visible minority 33 44 10 8 5 0 0 77 12 142189
2014 Visible minority 30 43 13 8 6 0 0 73 14 28125
2014 Non-visible minority 30 45 12 9 5 0 0 74 14 150773
2011 Visible minority 32 41 13 8 6 0 0 73 13 28179
2011 Non-visible minority 35 41 11 8 5 0 0 76 13 167889
2008 Visible minority 33 41 13 8 5 0 0 74 13 20941
2008 Non-visible minority 35 42 11 8 4 0 0 77 12 141241

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 29 35 16 11 8 0 0 64 20 33791
2019 Non-visible minority 28 36 15 12 8 0 0 65 20 144963
2018 Visible minority 26 33 17 12 11 0 0 60 23 28410
2018 Non-visible minority 26 34 17 13 10 0 0 60 23 129604
2017 Visible minority 25 35 16 12 11 1 0 60 23 30025
2017 Non-visible minority 25 36 16 13 10 0 0 61 23 142146
2014 Visible minority 21 34 19 14 12 1 0 56 26 28104
2014 Non-visible minority 21 35 17 15 11 0 0 57 26 150745
2011 Visible minority 20 37 17 13 12 1 0 57 25 28189
2011 Non-visible minority 21 38 16 14 10 0 0 59 25 168144

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 36 41 11 8 4 0 0 77 12 33655
2019 Non-visible minority 31 42 12 11 4 0 0 73 15 144347
2018 Visible minority 33 40 13 8 5 0 0 74 13 28446
2018 Non-visible minority 29 41 14 11 5 0 0 70 16 129737
2017 Visible minority 33 41 12 9 5 0 0 75 13 30013
2017 Non-visible minority 29 42 12 11 5 0 0 71 16 142101

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 48 36 8 4 3 0 0 84 7 33640
2019 Non-visible minority 43 38 10 5 3 0 0 82 8 144414
2018 Visible minority 49 37 8 4 2 0 0 86 6 28457
2018 Non-visible minority 42 41 9 5 2 0 0 83 7 129732
2017 Visible minority 45 38 9 5 3 0 0 83 8 30001
2017 Non-visible minority 39 40 10 6 4 0 0 80 10 142023
2014 Visible minority 43 38 10 5 3 1 0 82 8 28113
2014 Non-visible minority 37 41 12 6 4 1 0 78 10 150718
2011 Visible minority 42 39 9 5 3 1 0 82 8 28200
2011 Non-visible minority 36 42 11 6 3 1 0 79 10 168093
2008 Visible minority 45 38 9 4 3 1 0 84 7 21084
2008 Non-visible minority 41 40 10 5 3 1 0 82 8 141859

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 35 15 9 8 0 0 68 17 33720
2019 Non-visible minority 32 36 14 11 8 0 0 68 18 144731
2018 Visible minority 30 36 15 10 9 0 0 66 19 28378
2018 Non-visible minority 29 37 14 11 8 0 0 66 20 129494
2017 Visible minority 29 36 15 10 10 1 0 65 20 30012
2017 Non-visible minority 28 37 14 11 10 0 0 65 21 142021

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 32 11 3 2 0 0 84 5 33537
2019 Non-visible minority 52 33 9 3 2 0 0 85 5 144112
2018 Visible minority 51 33 10 3 2 0 0 84 6 28218
2018 Non-visible minority 50 35 9 3 2 0 0 85 5 128807
2017 Visible minority 52 33 9 3 2 0 0 86 5 29958
2017 Non-visible minority 52 35 8 3 2 0 0 87 5 141875
2014 Visible minority 60 28 8 2 2 0 0 88 4 28104
2014 Non-visible minority 59 29 8 3 2 0 0 88 4 150678
2011 Visible minority 57 30 8 2 2 0 0 87 4 28204
2011 Non-visible minority 58 31 7 2 1 0 0 89 4 168083

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 36 15 10 7 0 0 67 17 33637
2019 Non-visible minority 31 37 13 11 7 0 0 68 19 144361
2018 Visible minority 27 37 16 11 9 0 0 64 20 28324
2018 Non-visible minority 27 38 14 12 8 0 0 66 21 129257
2017 Visible minority 28 38 14 11 8 0 0 66 20 29903
2017 Non-visible minority 28 39 12 12 8 0 0 68 20 141751
2014 Visible minority 21 40 15 13 10 1 1 61 23 28124
2014 Non-visible minority 21 40 13 14 10 0 0 62 25 150758
2011 Visible minority 26 38 15 11 9 1 1 65 20 28161
2011 Non-visible minority 28 40 12 12 8 0 0 68 20 167980

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 32 17 9 7 0 0 67 16 33729
2019 Non-visible minority 35 34 15 9 7 0 0 69 16 144795
2018 Visible minority 30 34 17 10 9 0 0 64 19 28285
2018 Non-visible minority 32 34 15 11 8 0 0 66 18 128958
2017 Visible minority 30 34 16 10 8 0 0 65 19 29933
2017 Non-visible minority 32 35 14 11 7 0 0 67 18 141788
2014 Visible minority 26 35 17 11 9 0 1 62 21 28111
2014 Non-visible minority 28 36 15 12 9 0 0 64 21 150760

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 39 14 8 5 0 0 73 13 33421
2019 Non-visible minority 32 40 13 10 5 0 0 72 14 143073
2018 Visible minority 31 36 16 9 7 0 0 68 17 28305
2018 Non-visible minority 30 37 15 11 7 0 0 67 18 129282
2017 Visible minority 31 37 15 10 7 0 0 69 16 29938
2017 Non-visible minority 31 38 14 11 6 0 0 69 17 141776
2014 Visible minority 28 38 16 10 7 0 0 67 17 28112
2014 Non-visible minority 28 38 15 11 7 0 0 66 19 150718
2011 Visible minority 33 40 14 8 4 1 1 74 12 28137
2011 Non-visible minority 34 40 13 8 4 1 0 75 12 167891

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 44 36 11 5 3 0 0 81 8 33855
2019 Non-visible minority 43 38 10 5 3 0 0 81 8 144996
2018 Visible minority 40 38 13 5 3 0 0 79 9 28431
2018 Non-visible minority 40 40 11 6 3 0 0 80 9 129610
2017 Visible minority 41 38 12 5 4 0 0 79 9 29915
2017 Non-visible minority 40 40 11 6 3 0 0 80 9 141635
2014 Visible minority 40 39 12 5 3 0 0 79 8 28117
2014 Non-visible minority 39 40 11 6 4 0 0 79 10 150665
2011 Visible minority 38 41 11 6 4 0 0 80 9 28205
2011 Non-visible minority 42 41 9 6 3 0 0 83 8 168099
2008 Visible minority 39 42 10 6 3 0 0 81 9 21089
2008 Non-visible minority 42 42 8 6 3 0 0 84 8 141944

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 35 15 5 3 0 1 77 8 33644
2019 Non-visible minority 38 32 17 8 5 0 1 70 12 144141
2018 Visible minority 40 35 15 6 3 0 1 75 10 28535
2018 Non-visible minority 37 31 17 8 5 0 1 69 14 130018
2017 Visible minority 41 36 14 5 3 0 1 78 8 30060
2017 Non-visible minority 36 35 16 7 4 0 2 72 12 142236
2014 Visible minority 37 37 16 5 3 0 1 75 9 28123
2014 Non-visible minority 35 34 18 8 5 0 1 69 13 150778
2011 Visible minority 36 37 17 6 3 0 1 73 9 28193
2011 Non-visible minority 33 34 18 8 5 0 1 68 14 168060
2008 Visible minority 29 37 21 7 4 0 1 67 12 21079
2008 Non-visible minority 28 35 20 10 6 0 1 63 16 141928

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 22 35 20 9 1 2 31 34 33750
2019 Non-visible minority 10 25 36 19 9 1 1 28 35 144931
2018 Visible minority 11 24 34 19 8 1 2 28 36 28380
2018 Non-visible minority 11 26 36 18 8 1 1 26 37 129668
2017 Visible minority 11 22 34 17 8 2 5 28 36 29799
2017 Non-visible minority 11 25 36 17 9 1 3 26 37 141704
2014 Visible minority 12 25 36 16 7 1 4 24 39 28037
2014 Non-visible minority 11 28 36 16 7 1 2 23 41 150505
2011 Visible minority 12 25 34 17 7 1 4 25 39 28071
2011 Non-visible minority 12 28 35 16 7 1 2 24 41 167710
2008 Visible minority 12 25 36 17 6 1 3 24 39 20994
2008 Non-visible minority 12 29 35 16 6 1 2 23 42 141727

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 16 25 25 17 3 3 45 28 33639
2019 Non-visible minority 10 19 28 24 15 2 1 41 30 144509
2018 Visible minority 12 18 26 24 15 3 3 41 32 28283
2018 Non-visible minority 12 20 29 23 13 2 1 37 34 129199
2017 Visible minority 12 17 26 20 14 4 7 39 32 29675
2017 Non-visible minority 11 20 29 21 14 2 3 37 33 141387
2014 Visible minority 13 20 29 19 11 4 5 33 36 27992
2014 Non-visible minority 13 23 30 20 11 2 2 32 37 150407
2011 Visible minority 12 18 27 21 12 4 6 36 34 28037
2011 Non-visible minority 12 21 29 21 12 2 3 35 35 167544
2008 Visible minority 12 19 27 22 12 4 5 36 34 20951
2008 Non-visible minority 12 22 29 21 11 2 2 34 36 141510

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 14 21 29 18 11 3 4 32 37 33678
2019 Non-visible minority 16 24 29 17 10 2 2 28 41 144628
2018 Visible minority 16 22 29 17 10 3 4 29 40 28277
2018 Non-visible minority 17 25 29 16 9 2 2 26 44 129283
2017 Visible minority 16 20 28 16 9 3 7 28 40 29738
2017 Non-visible minority 17 24 29 15 9 2 4 26 43 141606
2014 Visible minority 18 22 28 15 8 3 5 25 44 28004
2014 Non-visible minority 21 26 27 14 7 2 3 22 49 150419
2011 Visible minority 17 21 29 16 8 3 6 26 42 28027
2011 Non-visible minority 18 25 28 15 8 2 3 25 46 167518
2008 Visible minority 16 22 30 17 7 3 5 26 42 20910
2008 Non-visible minority 17 25 30 17 8 2 3 25 44 141543

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 7 12 28 28 19 2 4 50 20 33594
2019 Non-visible minority 7 15 31 28 16 1 2 45 23 144208
2018 Visible minority 8 13 30 27 16 2 4 45 23 28248
2018 Non-visible minority 8 16 32 27 13 1 2 41 25 128940
2017 Visible minority 9 13 29 25 15 2 7 44 24 29591
2017 Non-visible minority 8 16 31 26 14 1 4 42 25 141073
2014 Visible minority 9 14 31 25 13 2 5 41 25 27930
2014 Non-visible minority 9 18 33 25 11 1 3 38 28 150058
2011 Visible minority 9 14 31 26 13 2 6 42 24 27969
2011 Non-visible minority 9 18 32 24 12 1 3 38 28 167341
2008 Visible minority 8 14 32 26 12 2 5 42 24 20925
2008 Non-visible minority 9 18 34 25 11 1 3 37 28 141467

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 17 27 22 17 2 3 41 31 33672
2019 Non-visible minority 15 21 27 20 14 1 2 35 37 144692
2018 Visible minority 15 20 27 20 13 2 3 34 37 28319
2018 Non-visible minority 18 24 27 18 11 1 2 29 43 129433
2017 Visible minority 15 19 27 18 13 2 7 34 37 29715
2017 Non-visible minority 17 22 27 17 12 1 4 30 42 141557
2014 Visible minority 18 21 28 16 10 2 5 29 42 27999
2014 Non-visible minority 21 26 27 14 8 1 3 24 49 150434
2011 Visible minority 16 21 28 18 10 2 5 30 40 28045
2011 Non-visible minority 18 24 28 16 9 1 3 26 45 167674
2008 Visible minority 15 21 28 19 11 2 5 32 38 20940
2008 Non-visible minority 17 24 28 17 10 1 3 28 43 141485

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 12 16 25 22 16 5 4 42 31 33592
2019 Non-visible minority 12 19 26 23 16 2 2 40 32 144336
2018 Visible minority 13 18 26 21 13 5 4 38 34 28240
2018 Non-visible minority 13 20 27 22 13 2 3 37 35 128990
2017 Visible minority 12 16 24 20 14 6 8 39 32 29718
2017 Non-visible minority 12 19 26 21 15 3 5 39 33 141592
2014 Visible minority 11 16 26 22 12 5 7 40 31 27971
2014 Non-visible minority 11 18 27 24 14 2 4 40 31 150368
2011 Visible minority 11 17 26 21 12 5 8 38 32 27990
2011 Non-visible minority 11 18 27 23 14 2 5 40 31 167447
2008 Visible minority 14 19 26 19 10 5 7 33 38 20974
2008 Non-visible minority 14 22 27 20 11 2 4 34 38 141611

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 13 18 29 19 13 3 3 35 33 33665
2019 Non-visible minority 15 23 32 17 10 2 2 28 39 144544
2018 Visible minority 15 20 30 18 11 3 4 31 37 28368
2018 Non-visible minority 17 25 32 15 8 2 2 24 43 129543
2017 Visible minority 15 19 30 16 10 4 7 29 37 29774
2017 Non-visible minority 16 23 31 14 9 2 4 25 42 141611
2014 Visible minority 16 20 30 16 9 4 6 28 39 28016
2014 Non-visible minority 18 25 31 14 7 2 3 22 45 150422

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 16 31 24 15 1 3 41 27 33737
2019 Non-visible minority 10 19 34 23 12 1 1 36 30 144846
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 72 15 6 3 2 0 3 89 5 33806
2019 Non-visible minority 69 15 6 4 2 0 3 87 6 144903
2017 Visible minority 71 15 5 3 2 0 3 90 5 30037
2017 Non-visible minority 68 16 6 4 3 0 4 87 7 142191
2014 Visible minority 73 15 4 2 2 0 3 91 5 28128
2014 Non-visible minority 69 15 5 4 3 0 4 88 7 150775
2011 Visible minority 70 17 5 3 2 1 3 90 5 28159
2011 Non-visible minority 68 15 5 4 3 0 4 87 7 167948
2008 Visible minority 66 15 5 3 3 1 6 88 6 21073
2008 Non-visible minority 67 13 5 4 4 0 6 86 9 141904

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 28 16 8 7 5 4 65 17 33762
2019 Non-visible minority 28 30 16 10 7 5 3 64 19 144841
2018 Visible minority 22 32 19 9 9 5 3 59 20 28387
2018 Non-visible minority 21 33 18 11 9 5 3 59 21 129576
2017 Visible minority 27 30 16 9 9 5 4 63 19 30030
2017 Non-visible minority 25 31 16 11 9 5 4 62 21 142145
2014 Visible minority 31 30 15 8 8 4 3 67 17 28121
2014 Non-visible minority 28 32 15 11 8 4 3 64 20 150782

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 46 28 10 8 7 1 0 75 15 33740
2019 Non-visible minority 45 29 9 9 6 1 0 75 16 144729
2018 Visible minority 39 31 11 9 9 1 0 71 18 28338
2018 Non-visible minority 40 31 10 11 7 1 0 72 18 129321
2017 Visible minority 42 29 10 9 8 1 0 72 17 30027
2017 Non-visible minority 41 31 10 10 7 1 0 73 17 142136
2014 Visible minority 44 28 10 9 8 1 0 72 17 28117
2014 Non-visible minority 41 31 9 10 7 1 0 73 18 150758

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 31 8 6 4 0 0 82 10 33722
2019 Non-visible minority 48 33 8 7 3 0 0 82 11 144688
2018 Visible minority 45 35 9 7 4 0 0 80 11 28341
2018 Non-visible minority 44 37 8 7 4 0 0 81 11 129334
2017 Visible minority 43 36 9 7 5 0 0 79 12 29995
2017 Non-visible minority 41 38 8 8 4 0 0 80 12 141949
2014 Visible minority 41 38 10 7 4 0 0 79 11 28114
2014 Non-visible minority 39 41 9 8 3 0 0 80 11 150708

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 42 34 13 5 3 1 1 78 8 33800
2019 Non-visible minority 42 37 12 5 3 1 0 80 8 144881
2018 Visible minority 36 38 14 5 4 2 1 76 9 28395
2018 Non-visible minority 37 40 13 5 3 1 0 78 9 129517
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 26 16 5 4 1 5 73 10 33818
2019 Non-visible minority 45 27 15 5 3 1 4 76 8 145031

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 30 12 7 5 1 1 76 12 33810
2019 Non-visible minority 41 32 13 8 5 1 1 73 14 144967
2018 Visible minority 40 34 12 7 6 1 1 75 13 28299
2018 Non-visible minority 37 35 13 9 6 0 0 72 15 129337
2017 Visible minority 40 35 11 7 6 1 1 76 13 30054
2017 Non-visible minority 37 35 12 9 6 1 0 73 15 142230
2014 Visible minority 39 35 12 7 6 1 1 75 13 28138
2014 Non-visible minority 36 36 12 9 6 1 0 72 15 150790
2011 Visible minority 35 36 12 9 6 1 0 72 15 28180
2011 Non-visible minority 33 37 13 10 7 0 0 70 17 168063
2008 Visible minority 33 35 13 10 8 1 1 69 18 21081
2008 Non-visible minority 31 36 13 11 9 1 1 67 20 141939

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 27 11 5 5 2 1 79 10 33746
2019 Non-visible minority 49 27 11 6 4 2 1 78 10 144849
2018 Visible minority 45 30 12 6 5 2 1 77 11 28249
2018 Non-visible minority 45 30 12 7 5 2 0 76 12 129146
2017 Visible minority 45 30 12 6 5 2 1 77 12 30039
2017 Non-visible minority 44 31 11 7 5 2 1 77 11 142203
2014 Visible minority 42 30 13 6 5 2 1 75 12 28126
2014 Non-visible minority 42 31 12 7 5 2 1 75 12 150783
2011 Visible minority 38 32 14 7 6 3 1 72 13 28180
2011 Non-visible minority 41 32 12 8 5 2 0 74 13 168009
2008 Visible minority 36 31 13 8 8 3 1 70 16 21072
2008 Non-visible minority 39 31 12 8 6 2 0 72 15 141947

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 29 10 6 5 1 1 79 11 33666
2019 Non-visible minority 45 31 10 8 5 1 0 77 13 144501
2018 Visible minority 44 32 11 7 5 1 1 77 12 28183
2018 Non-visible minority 42 32 11 9 5 1 0 75 14 128920
2017 Visible minority 44 32 10 7 5 1 1 77 12 30025
2017 Non-visible minority 42 33 10 9 5 1 0 76 14 142150
2014 Visible minority 42 34 11 7 5 1 0 76 13 28117
2014 Non-visible minority 40 34 11 9 6 1 0 74 15 150787
2011 Visible minority 38 35 12 8 6 1 0 74 15 28165
2011 Non-visible minority 38 35 11 10 6 1 0 73 16 167893
2008 Visible minority 36 34 12 9 8 1 1 71 17 21073
2008 Non-visible minority 36 35 11 11 8 1 0 71 18 141886

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 78 12 4 1 2 0 3 93 3 33697
2019 Non-visible minority 80 10 4 1 2 0 3 93 3 144456
2017 Visible minority 77 14 3 1 2 0 3 94 3 30005
2017 Non-visible minority 78 12 4 2 2 0 3 93 4 142023
2014 Visible minority 76 14 3 1 2 0 3 93 3 28124
2014 Non-visible minority 77 12 4 2 2 0 3 92 4 150747
2011 Visible minority 75 15 4 1 2 0 3 93 3 28159
2011 Non-visible minority 77 11 4 2 2 0 3 92 4 167968
2008 Visible minority 77 11 3 2 2 1 5 93 4 21047
2008 Non-visible minority 78 8 3 2 3 0 6 92 5 141838

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 20 8 4 5 2 4 82 10 33808
2019 Non-visible minority 57 20 8 4 5 2 5 82 10 144912
2017 Visible minority 50 23 8 5 6 3 6 80 11 29997
2017 Non-visible minority 50 23 8 5 6 3 6 80 12 142008
2014 Visible minority 48 24 9 5 6 3 6 79 12 28130
2014 Non-visible minority 47 23 9 5 6 3 7 78 13 150786
2011 Visible minority 43 27 10 6 8 2 4 75 15 28187
2011 Non-visible minority 44 26 9 7 8 2 4 75 15 168082

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 23 10 3 5 2 0 82 8 33852
2019 Non-visible minority 60 23 9 3 4 1 0 83 7 145139
2018 Visible minority 50 26 11 4 6 2 0 78 10 28231
2018 Non-visible minority 53 26 10 5 5 1 0 80 9 129003
2017 Visible minority 52 25 11 4 6 2 0 79 10 30020
2017 Non-visible minority 53 25 10 4 5 1 0 80 9 142140

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 52 27 10 5 5 0 0 80 10 33842
2019 Non-visible minority 51 28 10 6 4 0 0 80 11 145101
2018 Visible minority 47 28 12 6 7 0 0 76 12 28292
2018 Non-visible minority 47 28 11 7 6 0 0 75 13 129230
2017 Visible minority 50 26 11 6 6 0 0 77 12 29987
2017 Non-visible minority 49 28 10 7 6 0 0 77 12 141927
2014 Visible minority 46 30 11 6 6 1 0 77 12 28111
2014 Non-visible minority 46 30 11 7 5 0 0 77 13 150712

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 40 16 12 5 2 3 65 18 5074
2019 Non-visible minority 21 46 14 12 4 2 1 69 17 35540
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 29 15 7 6 7 1 69 14 33816
2019 Non-visible minority 32 32 15 9 7 6 0 67 16 144809
2018 Visible minority 30 30 17 8 8 7 0 65 17 28473
2018 Non-visible minority 28 31 17 10 8 6 0 63 19 129903
2017 Visible minority 29 30 16 8 8 8 1 65 18 30049
2017 Non-visible minority 27 32 16 10 8 7 0 64 19 142218
2014 Visible minority 26 31 17 9 8 9 1 63 18 28107
2014 Non-visible minority 24 33 17 11 8 7 0 62 20 150705
2011 Visible minority 22 29 20 9 10 9 1 57 21 28132
2011 Non-visible minority 23 31 19 11 9 7 0 58 22 167957

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 30 17 9 8 3 0 65 18 33760
2019 Non-visible minority 28 32 16 12 9 2 0 62 22 144510
2018 Visible minority 28 30 18 11 10 3 0 60 22 28391
2018 Non-visible minority 25 31 17 13 11 2 0 57 25 129594
2017 Visible minority 27 30 18 11 11 4 0 59 22 30028
2017 Non-visible minority 23 32 17 14 11 2 0 57 26 142185
2014 Visible minority 24 31 20 12 10 4 0 57 23 28100
2014 Non-visible minority 20 31 19 15 12 2 0 53 28 150715
2011 Visible minority 20 30 21 11 13 4 1 53 25 28131
2011 Non-visible minority 19 31 19 15 13 2 0 52 28 167825
2008 Visible minority 22 31 19 11 12 5 1 55 24 21067
2008 Non-visible minority 21 33 18 14 12 2 0 55 27 141891

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 28 20 11 9 6 0 57 22 33705
2019 Non-visible minority 20 30 20 15 10 5 0 52 27 144380
2018 Visible minority 21 28 21 13 11 6 0 53 25 28357
2018 Non-visible minority 17 29 21 17 12 5 0 48 31 129505
2017 Visible minority 20 28 19 13 11 8 1 52 27 30003
2017 Non-visible minority 16 29 20 17 12 5 0 48 31 142085
2014 Visible minority 17 28 21 14 11 7 0 49 28 28081
2014 Non-visible minority 14 28 21 19 13 5 0 44 34 150680
2011 Visible minority 14 31 21 15 11 8 0 48 29 28147
2011 Non-visible minority 11 31 21 19 13 5 0 44 34 167973
2008 Visible minority 13 30 20 16 12 9 1 47 31 21055
2008 Non-visible minority 10 31 20 20 13 5 0 44 35 141879

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 30 18 13 10 3 0 58 23 33761
2019 Non-visible minority 18 31 18 18 12 3 0 51 31 144650
2018 Visible minority 22 31 18 14 12 3 0 55 27 28429
2018 Non-visible minority 15 30 18 19 14 2 0 47 34 129760
2017 Visible minority 21 31 17 13 12 4 0 55 27 30013
2017 Non-visible minority 16 31 17 18 14 3 0 49 33 142017
2014 Visible minority 19 32 18 15 12 4 0 53 28 28084
2014 Non-visible minority 14 31 18 20 15 3 0 46 35 150641
2011 Visible minority 16 34 18 16 12 4 0 52 29 28124
2011 Non-visible minority 12 33 18 20 14 3 0 47 35 167866
2008 Visible minority 17 36 16 16 11 3 0 55 28 21064
2008 Non-visible minority 14 36 16 20 12 2 0 51 33 141879

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 43 20 11 6 5 12 3 73 13 33856
2019 Non-visible minority 40 21 12 6 5 13 4 72 14 145126
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 40 15 7 4 1 0 74 11 33837
2019 Non-visible minority 26 42 17 9 4 1 0 69 14 144992
2018 Visible minority 28 41 16 8 5 1 0 70 13 28434
2018 Non-visible minority 23 42 18 11 5 1 0 66 16 129505
2017 Visible minority 30 40 15 8 5 2 0 70 14 29995
2017 Non-visible minority 24 41 17 10 5 1 0 67 16 142025
2014 Visible minority 29 40 16 8 5 2 0 70 13 28126
2014 Non-visible minority 23 41 18 10 6 2 0 65 17 150788
2011 Visible minority 28 41 16 8 5 2 0 70 14 28153
2011 Non-visible minority 24 42 17 11 6 1 0 67 16 167930

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 32 20 14 8 3 0 55 24 33670
2019 Non-visible minority 14 33 21 19 10 2 0 49 30 144447

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 35 15 8 6 3 1 70 15 33744
2019 Non-visible minority 32 37 14 9 5 2 1 71 15 144884
2018 Visible minority 31 37 15 8 6 3 1 70 15 28410
2018 Non-visible minority 31 38 13 9 5 2 1 71 15 129582
2017 Visible minority 35 36 12 7 5 4 1 74 13 29963
2017 Non-visible minority 35 37 12 8 5 3 1 74 14 141881
2014 Visible minority 36 37 11 6 4 3 1 77 11 28119
2014 Non-visible minority 37 38 11 8 4 3 1 77 12 150748
2011 Visible minority 32 36 13 8 6 5 1 72 14 28124
2011 Non-visible minority 35 36 11 8 5 3 1 74 14 167795
2008 Visible minority 28 35 13 9 8 6 1 68 18 21077
2008 Non-visible minority 31 36 12 10 6 4 1 70 17 141874

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 35 17 7 5 2 0 70 12 33700
2019 Non-visible minority 32 37 18 7 5 1 0 69 12 144605
2018 Visible minority 32 36 18 7 6 2 0 69 13 28318
2018 Non-visible minority 30 38 18 8 5 1 0 69 13 129264

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 22 23 19 11 13 9 2 51 27 33744
2019 Non-visible minority 20 25 19 14 12 8 2 50 29 144859
2018 Visible minority 19 24 20 12 14 8 2 49 29 28408
2018 Non-visible minority 18 26 19 14 13 8 2 48 31 129575
2017 Visible minority 19 23 17 12 15 10 3 48 31 29957
2017 Non-visible minority 18 25 17 15 14 9 3 48 32 141913
2014 Visible minority 17 23 18 14 16 10 3 45 34 28108
2014 Non-visible minority 16 24 18 16 15 9 2 46 35 150747
2011 Visible minority 14 21 19 14 16 12 3 41 36 28169
2011 Non-visible minority 15 24 18 16 15 10 3 44 35 167994

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 26 30 18 12 12 3 0 57 25 33787
2019 Non-visible minority 23 32 17 14 11 2 0 57 25 144768
2018 Visible minority 22 30 18 14 14 3 0 53 28 28397
2018 Non-visible minority 20 32 18 15 12 2 0 54 28 129530
2017 Visible minority 24 30 16 13 13 3 1 56 27 29965
2017 Non-visible minority 22 33 16 15 11 3 0 57 27 142064
2014 Visible minority 21 30 17 15 14 3 1 52 30 28110
2014 Non-visible minority 19 31 17 16 13 2 1 52 30 150727
2011 Visible minority 20 32 17 14 14 2 1 53 29 28185
2011 Non-visible minority 21 34 17 15 12 2 0 56 27 168007
2008 Visible minority 20 34 17 14 13 2 0 55 27 21069
2008 Non-visible minority 19 36 17 15 11 1 0 56 27 141902

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 23 27 16 13 17 3 1 52 31 33842
2019 Non-visible minority 22 28 15 15 16 2 2 52 32 145114
2018 Visible minority 20 26 16 14 19 3 1 49 34 28412
2018 Non-visible minority 19 28 16 16 18 2 2 49 35 129585
2017 Visible minority 20 25 15 15 20 4 2 47 37 29980
2017 Non-visible minority 19 27 14 16 18 2 3 49 36 142079
2014 Visible minority 17 24 16 16 23 3 1 43 41 28119
2014 Non-visible minority 15 25 15 18 22 2 3 43 42 150767
2011 Visible minority 16 25 16 17 23 3 1 42 41 28190
2011 Non-visible minority 15 27 15 18 21 2 2 44 40 167969
2008 Visible minority 18 32 14 15 18 3 1 52 33 21054
2008 Non-visible minority 16 32 14 17 17 2 2 51 35 141813

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 24 12 5 3 1 4 79 8 33794
2019 Non-visible minority 51 23 13 5 3 1 4 78 9 144922

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 13 9 5 7 3 12 75 14 33757
2019 Non-visible minority 58 10 7 4 5 2 14 80 11 144854

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 24 17 8 6 2 3 67 15 33711
2019 Non-visible minority 45 23 15 6 4 2 4 73 11 144689

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 22 18 10 9 3 4 60 21 33628
2019 Non-visible minority 43 21 15 8 6 3 4 69 15 144396

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 18 15 10 11 4 5 61 22 33680
2019 Non-visible minority 44 16 13 9 9 3 5 66 20 144578

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 63 16 8 3 2 3 5 85 6 33654
2019 Non-visible minority 66 15 8 3 2 2 5 86 5 144640

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 14 8 4 5 7 4 80 10 33640
2019 Non-visible minority 75 8 5 2 3 3 4 90 5 144400

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 68 10 5 2 2 3 10 90 5 33643
2019 Non-visible minority 77 7 3 1 2 2 8 93 3 144384

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 36 22 9 6 6 1 60 16 33797
2019 Non-visible minority 21 41 19 11 5 3 0 64 17 144950
2018 Visible minority 19 31 24 10 9 5 1 54 20 28447
2018 Non-visible minority 20 36 22 11 8 3 0 58 19 129703
2017 Visible minority 19 31 22 11 9 7 1 54 21 29988
2017 Non-visible minority 20 36 20 12 8 4 0 59 20 142086

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 37 36 13 7 5 2 0 75 12 33662
2019 Non-visible minority 36 38 13 7 4 2 0 76 10 144358
2018 Visible minority 39 36 12 6 5 1 0 76 11 28336
2018 Non-visible minority 39 39 13 5 3 1 0 79 8 129399
2017 Visible minority 38 37 12 6 5 2 0 77 11 30001
2017 Non-visible minority 37 40 12 6 3 2 0 79 9 142030
2014 Visible minority 39 35 13 6 5 2 0 76 11 28119
2014 Non-visible minority 38 38 13 6 3 3 0 78 9 150773
2011 Visible minority 30 37 16 7 6 3 0 70 14 28149
2011 Non-visible minority 31 39 15 7 5 3 0 72 12 167929

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 33 14 5 4 3 0 76 10 33671
2019 Non-visible minority 43 34 13 4 2 3 0 80 6 144533
2018 Visible minority 39 34 13 6 5 2 0 75 11 28366
2018 Non-visible minority 41 36 14 4 2 3 0 79 6 129407
2017 Visible minority 36 34 15 5 6 4 1 73 12 29985
2017 Non-visible minority 38 35 15 4 3 4 1 77 7 141983
2014 Visible minority 40 33 13 5 5 3 0 76 11 28099
2014 Non-visible minority 41 35 14 3 2 5 1 80 6 150716

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 49 33 10 4 4 1 0 82 8 33791
2019 Non-visible minority 48 34 9 5 3 0 0 82 9 144856
2018 Visible minority 45 35 10 4 4 0 0 81 9 28317
2018 Non-visible minority 45 36 10 5 4 0 0 81 9 129287
2017 Visible minority 44 36 10 5 4 0 0 81 9 30003
2017 Non-visible minority 43 37 10 6 4 0 0 80 10 142122
2014 Visible minority 44 36 11 5 4 1 0 80 9 28114
2014 Non-visible minority 42 37 10 6 4 0 0 79 10 150666
2011 Visible minority 37 39 13 6 5 1 0 76 11 28120
2011 Non-visible minority 37 39 12 7 5 0 0 76 12 167695
2008 Visible minority 33 39 13 7 6 1 0 73 13 21069
2008 Non-visible minority 33 41 12 8 5 0 0 74 13 141840

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 41 31 15 7 6 1 0 73 12 33743
2019 Non-visible minority 39 31 15 8 6 0 0 70 15 144781
2018 Visible minority 38 31 17 7 7 1 0 69 14 28331
2018 Non-visible minority 35 32 17 9 7 0 0 67 16 129361
2017 Visible minority 36 32 17 7 7 1 0 69 15 29958
2017 Non-visible minority 33 33 16 10 8 1 0 66 17 142018
2014 Visible minority 31 35 17 9 7 1 0 67 16 28125
2014 Non-visible minority 27 35 17 12 8 1 0 63 20 150795
2011 Visible minority 29 35 19 8 7 1 0 65 16 28149
2011 Non-visible minority 28 35 18 10 7 1 0 64 18 167954

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 39 33 15 7 6 0 0 72 13 33593
2019 Non-visible minority 37 34 14 9 6 0 0 71 15 144273
2018 Visible minority 36 33 16 8 6 0 0 69 15 28213
2018 Non-visible minority 33 35 16 10 6 0 0 68 16 128884
2017 Visible minority 34 34 16 9 6 0 0 69 15 29983
2017 Non-visible minority 32 35 15 10 7 0 0 67 17 142056
2014 Visible minority 30 36 17 10 7 1 0 67 16 28112
2014 Non-visible minority 27 37 16 12 8 0 0 63 20 150759
2011 Visible minority 28 37 17 10 7 1 0 66 17 28113
2011 Non-visible minority 27 38 16 11 7 0 0 65 18 167826
2008 Visible minority 28 38 16 10 7 1 0 67 17 21059
2008 Non-visible minority 28 40 14 11 6 0 0 68 18 141887

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 24 18 11 10 3 0 60 21 33818
2019 Non-visible minority 35 25 18 11 8 3 1 62 20 145056
2018 Visible minority 31 25 19 11 11 3 0 58 23 28399
2018 Non-visible minority 32 25 19 12 9 3 1 59 21 129592
2017 Visible minority 30 25 18 11 11 4 0 58 23 29982
2017 Non-visible minority 31 26 18 11 9 4 1 60 22 142042
2014 Visible minority 28 26 18 12 11 4 0 56 24 28121
2014 Non-visible minority 28 26 18 13 10 4 1 57 24 150773
2011 Visible minority 27 26 18 12 12 5 0 56 26 28139
2011 Non-visible minority 30 27 17 12 9 4 1 59 22 167914
2008 Visible minority 24 27 18 14 12 5 1 54 27 21059
2008 Non-visible minority 28 29 17 12 8 5 1 60 22 141864
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Visible minority 29 32 39 33897
2019 Non-visible minority 27 39 34 145303
2018 Visible minority 29 33 38 28525
2018 Non-visible minority 26 40 34 130036
2017 Visible minority 27 34 38 30053
2017 Non-visible minority 26 42 33 142185
2014 Visible minority 27 34 39 28133
2014 Non-visible minority 26 41 33 150762
2011 Visible minority 29 35 36 28212
2011 Non-visible minority 26 43 30 168160

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Visible minority 5 35 34 5 14 6 9838
2019 Non-visible minority 18 32 27 6 11 6 39194
2018 Visible minority 6 36 36 6 10 6 8214
2018 Non-visible minority 19 32 28 6 8 6 34338
2017 Visible minority 7 33 35 7 12 6 8198
2017 Non-visible minority 20 29 28 6 10 6 37059
2014 Visible minority 7 36 37 9 9999 11 7668
2014 Non-visible minority 21 31 28 10 9999 11 39512
2011 Visible minority 7 36 39 8 9999 10 8297
2011 Non-visible minority 21 32 30 8 9999 10 44852
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 30 46 11 7 3 1 2 78 10 33750
2019 Non-visible minority 35 46 8 6 2 1 2 83 8 144696

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 50 28 10 3 2 5 2 84 5 33749
2019 Non-visible minority 53 27 8 3 2 4 2 86 5 144668
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 33825
2019 Non-visible minority 13 87 145017
2018 Visible minority 16 84 28506
2018 Non-visible minority 15 85 129956

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 50 50 4648
2019 Non-visible minority 51 49 18116
2018 Visible minority 51 49 4304
2018 Non-visible minority 51 49 17798

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 63 37 4648
2019 Non-visible minority 60 40 18116
2018 Visible minority 64 36 4305
2018 Non-visible minority 61 39 17813

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 4648
2019 Non-visible minority 8 92 18116
2018 Visible minority 7 93 4301
2018 Non-visible minority 8 92 17779

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 4648
2019 Non-visible minority 5 95 18116
2018 Visible minority 4 96 4301
2018 Non-visible minority 6 94 17779

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 4648
2019 Non-visible minority 6 94 18116
2018 Visible minority 7 93 4301
2018 Non-visible minority 6 94 17779

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 4648
2019 Non-visible minority 9 91 18116
2018 Visible minority 12 88 4303
2018 Non-visible minority 9 91 17793

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 4648
2019 Non-visible minority 4 96 18116
2018 Visible minority 5 95 4302
2018 Non-visible minority 4 96 17776

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 4591
2019 Non-visible minority 39 61 17948
2018 Visible minority 42 58 4294
2018 Non-visible minority 40 60 17799

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 39 61 4591
2019 Non-visible minority 40 60 17948
2018 Visible minority 40 60 4297
2018 Non-visible minority 40 60 17785

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 4591
2019 Non-visible minority 47 53 17948
2018 Visible minority 45 55 4294
2018 Non-visible minority 46 54 17789

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 43 57 4591
2019 Non-visible minority 41 59 17948
2018 Visible minority 42 58 4296
2018 Non-visible minority 41 59 17794

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 4591
2019 Non-visible minority 32 68 17948
2018 Visible minority 33 67 4295
2018 Non-visible minority 33 67 17780

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 53 47 4591
2019 Non-visible minority 55 45 17948
2018 Visible minority 57 43 4296
2018 Non-visible minority 55 45 17809

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 30 70 4591
2019 Non-visible minority 37 63 17948
2018 Visible minority 34 66 4297
2018 Non-visible minority 36 64 17787

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 2 98 4591
2019 Non-visible minority 2 98 17948
2018 Visible minority 2 98 4294
2018 Non-visible minority 2 98 17769

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 4591
2019 Non-visible minority 10 90 17948
2018 Visible minority 9 91 4294
2018 Non-visible minority 10 90 17783

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 4591
2019 Non-visible minority 12 88 17948
2018 Visible minority 12 88 4293
2018 Non-visible minority 13 87 17781

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 53 47 4591
2019 Non-visible minority 48 52 17948
2018 Visible minority 54 46 4297
2018 Non-visible minority 47 53 17792

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 4591
2019 Non-visible minority 26 74 17948
2018 Visible minority 29 71 4294
2018 Non-visible minority 27 73 17792

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 4591
2019 Non-visible minority 16 84 17948
2018 Visible minority 15 85 4294
2018 Non-visible minority 15 85 17778

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 47 53 4559
2019 Non-visible minority 53 47 17863
2018 Visible minority 48 52 4292
2018 Non-visible minority 52 48 17809

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 4559
2019 Non-visible minority 28 72 17863
2018 Visible minority 27 73 4291
2018 Non-visible minority 27 73 17795

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 4559
2019 Non-visible minority 9 91 17863
2018 Visible minority 7 93 4290
2018 Non-visible minority 8 92 17783

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 19 81 4559
2019 Non-visible minority 21 79 17863
2018 Visible minority 20 80 4291
2018 Non-visible minority 21 79 17793

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 4559
2019 Non-visible minority 10 90 17863
2018 Visible minority 10 90 4291
2018 Non-visible minority 10 90 17783

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 4559
2019 Non-visible minority 7 93 17863
2018 Visible minority 7 93 4291
2018 Non-visible minority 7 93 17786

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 4559
2019 Non-visible minority 14 86 17863
2018 Visible minority 14 86 4290
2018 Non-visible minority 14 86 17787

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 4559
2019 Non-visible minority 12 88 17863
2018 Visible minority 10 90 4290
2018 Non-visible minority 12 88 17783

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 31 69 4559
2019 Non-visible minority 25 75 17863
2018 Visible minority 28 72 4294
2018 Non-visible minority 26 74 17799

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 4242
2019 Non-visible minority 11 89 16615
2018 Visible minority 11 89 4009
2018 Non-visible minority 11 89 16617

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 22 78 4242
2019 Non-visible minority 20 80 16615
2018 Visible minority 19 81 4009
2018 Non-visible minority 19 81 16616

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 4242
2019 Non-visible minority 9 91 16615
2018 Visible minority 10 90 4008
2018 Non-visible minority 9 91 16611

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 4242
2019 Non-visible minority 7 93 16615
2018 Visible minority 8 92 4008
2018 Non-visible minority 7 93 16609

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 4242
2019 Non-visible minority 11 89 16615
2018 Visible minority 10 90 4008
2018 Non-visible minority 10 90 16609

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 4242
2019 Non-visible minority 9 91 16615
2018 Visible minority 8 92 4008
2018 Non-visible minority 10 90 16609

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 4242
2019 Non-visible minority 10 90 16615
2018 Visible minority 9 91 4008
2018 Non-visible minority 10 90 16608

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 4242
2019 Non-visible minority 11 89 16615
2018 Visible minority 14 86 4008
2018 Non-visible minority 10 90 16613

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 15 85 4242
2019 Non-visible minority 12 88 16615
2018 Visible minority 14 86 4010
2018 Non-visible minority 11 89 16610

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 32 68 4242
2019 Non-visible minority 31 69 16615
2018 Visible minority 32 68 4010
2018 Non-visible minority 30 70 16617

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 4242
2019 Non-visible minority 10 90 16615
2018 Visible minority 10 90 4008
2018 Non-visible minority 9 91 16609

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 48 52 4242
2019 Non-visible minority 48 52 16615
2018 Visible minority 47 53 4012
2018 Non-visible minority 47 53 16629

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 2 98 4242
2019 Non-visible minority 2 98 16615
2018 Visible minority 2 98 4008
2018 Non-visible minority 2 98 16607

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 54 46 4242
2019 Non-visible minority 56 44 16615
2018 Visible minority 54 46 4011
2018 Non-visible minority 57 43 16637

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 5 95 4242
2019 Non-visible minority 4 96 16615
2018 Visible minority 4 96 4008
2018 Non-visible minority 4 96 16611

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 4242
2019 Non-visible minority 13 87 16615
2018 Visible minority 11 89 4009
2018 Non-visible minority 13 87 16611

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 16 84 33790
2019 Non-visible minority 18 82 144822

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 20 16 19 6 7 23 9 53 20 33856
2019 Non-visible minority 18 17 19 8 8 23 7 50 23 145060
2018 Visible minority 18 18 22 6 8 22 7 50 19 28398
2018 Non-visible minority 16 19 21 8 8 23 5 48 23 129657
2017 Visible minority 18 17 18 6 8 24 9 52 20 30052
2017 Non-visible minority 16 19 19 8 8 24 7 50 23 142192
2014 Visible minority 17 18 19 6 7 24 8 52 20 28116
2014 Non-visible minority 15 19 20 8 7 24 6 50 22 150771

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 27 16 6 5 10 1 69 12 33859
2019 Non-visible minority 34 30 16 7 5 7 1 69 13 145014
2018 Visible minority 30 30 18 6 6 9 1 67 13 28407
2018 Non-visible minority 29 32 18 7 6 7 1 66 14 129616
2017 Visible minority 30 29 16 6 6 11 2 68 14 30014
2017 Non-visible minority 28 32 17 7 6 9 1 66 15 142014
2014 Visible minority 28 28 18 6 6 13 2 65 13 28103
2014 Non-visible minority 26 31 19 7 6 11 1 64 15 150719
2011 Visible minority 31 35 16 6 5 8 0 71 12 28134
2011 Non-visible minority 31 37 16 7 4 6 0 72 12 167874
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 33802
2019 Non-visible minority 7 93 144942
2018 Visible minority 12 88 28447
2018 Non-visible minority 7 93 129736

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 3791
2019 Non-visible minority 37 63 8820
2018 Visible minority 40 60 3342
2018 Non-visible minority 35 65 8097

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 74 26 3791
2019 Non-visible minority 77 23 8820
2018 Visible minority 76 24 3345
2018 Non-visible minority 77 23 8114

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 3791
2019 Non-visible minority 4 96 8820
2018 Visible minority 4 96 3341
2018 Non-visible minority 3 97 8089

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 3791
2019 Non-visible minority 4 96 8820
2018 Visible minority 3 97 3341
2018 Non-visible minority 4 96 8089

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 3791
2019 Non-visible minority 8 92 8820
2018 Visible minority 8 92 3341
2018 Non-visible minority 7 93 8090

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 3791
2019 Non-visible minority 7 93 8820
2018 Visible minority 12 88 3343
2018 Non-visible minority 7 93 8092

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 3791
2019 Non-visible minority 9 91 8820
2018 Visible minority 7 93 3342
2018 Non-visible minority 9 91 8089

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 58 42 3724
2019 Non-visible minority 13 87 8678
2018 Visible minority 57 43 3338
2018 Non-visible minority 13 87 8087

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 41 59 3724
2019 Non-visible minority 12 88 8678
2018 Visible minority 42 58 3337
2018 Non-visible minority 12 88 8088

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 36 64 3724
2019 Non-visible minority 7 93 8678
2018 Visible minority 34 66 3335
2018 Non-visible minority 7 93 8086

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 3724
2019 Non-visible minority 3 97 8678
2018 Visible minority 14 86 3333
2018 Non-visible minority 3 97 8086

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 25 75 3724
2019 Non-visible minority 30 70 8678
2018 Visible minority 23 77 3333
2018 Non-visible minority 27 73 8089

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 21 79 3724
2019 Non-visible minority 32 68 8678
2018 Visible minority 20 80 3333
2018 Non-visible minority 32 68 8094

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 3724
2019 Non-visible minority 5 95 8678
2018 Visible minority 3 97 3333
2018 Non-visible minority 4 96 8085

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 2 98 3724
2019 Non-visible minority 2 98 8678
2018 Visible minority 2 98 3333
2018 Non-visible minority 2 98 8084

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 3724
2019 Non-visible minority 9 91 8678
2018 Visible minority 6 94 3333
2018 Non-visible minority 8 92 8087

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 12 88 3724
2019 Non-visible minority 17 83 8678
2018 Visible minority 11 89 3333
2018 Non-visible minority 16 84 8089

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 1 99 3724
2019 Non-visible minority 1 99 8678
2018 Visible minority 1 99 3333
2018 Non-visible minority 1 99 8084

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 3724
2019 Non-visible minority 20 80 8678
2018 Visible minority 10 90 3335
2018 Non-visible minority 20 80 8091

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 3724
2019 Non-visible minority 20 80 8678
2018 Visible minority 14 86 3334
2018 Non-visible minority 20 80 8098

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 26 74 3687
2019 Non-visible minority 31 69 8610
2018 Visible minority 26 74 3347
2018 Non-visible minority 30 70 8110

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 3687
2019 Non-visible minority 15 85 8610
2018 Visible minority 13 87 3346
2018 Non-visible minority 16 84 8099

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 3687
2019 Non-visible minority 5 95 8610
2018 Visible minority 4 96 3346
2018 Non-visible minority 5 95 8098

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 14 86 3687
2019 Non-visible minority 18 82 8610
2018 Visible minority 14 86 3346
2018 Non-visible minority 19 81 8106

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 3687
2019 Non-visible minority 5 95 8610
2018 Visible minority 5 95 3347
2018 Non-visible minority 4 96 8093

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 3687
2019 Non-visible minority 6 94 8610
2018 Visible minority 6 94 3346
2018 Non-visible minority 7 93 8096

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 3687
2019 Non-visible minority 9 91 8610
2018 Visible minority 10 90 3346
2018 Non-visible minority 8 92 8095

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 7 93 3687
2019 Non-visible minority 9 91 8610
2018 Visible minority 8 92 3346
2018 Non-visible minority 9 91 8097

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 53 47 3687
2019 Non-visible minority 47 53 8610
2018 Visible minority 52 48 3348
2018 Non-visible minority 48 52 8109

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 6 94 3268
2019 Non-visible minority 6 94 7559
2018 Visible minority 4 96 3155
2018 Non-visible minority 5 95 7561

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 17 83 3268
2019 Non-visible minority 14 86 7559
2018 Visible minority 15 85 3155
2018 Non-visible minority 13 87 7560

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 3268
2019 Non-visible minority 3 97 7559
2018 Visible minority 3 97 3154
2018 Non-visible minority 3 97 7558

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 3268
2019 Non-visible minority 3 97 7559
2018 Visible minority 2 98 3154
2018 Non-visible minority 2 98 7559

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 3268
2019 Non-visible minority 3 97 7559
2018 Visible minority 3 97 3154
2018 Non-visible minority 3 97 7560

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 4 96 3268
2019 Non-visible minority 4 96 7559
2018 Visible minority 5 95 3154
2018 Non-visible minority 4 96 7558

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 8 92 3268
2019 Non-visible minority 7 93 7559
2018 Visible minority 7 93 3155
2018 Non-visible minority 6 94 7559

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 3268
2019 Non-visible minority 10 90 7559
2018 Visible minority 14 86 3156
2018 Non-visible minority 10 90 7560

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 11 89 3268
2019 Non-visible minority 9 91 7559
2018 Visible minority 12 88 3154
2018 Non-visible minority 10 90 7564

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 27 73 3268
2019 Non-visible minority 27 73 7559
2018 Visible minority 28 72 3156
2018 Non-visible minority 27 73 7565

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 9 91 3268
2019 Non-visible minority 9 91 7559
2018 Visible minority 10 90 3154
2018 Non-visible minority 9 91 7563

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 44 56 3268
2019 Non-visible minority 45 55 7559
2018 Visible minority 44 56 3158
2018 Non-visible minority 45 55 7574

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 2 98 3268
2019 Non-visible minority 2 98 7559
2018 Visible minority 2 98 3154
2018 Non-visible minority 2 98 7559

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 59 41 3268
2019 Non-visible minority 63 37 7559
2018 Visible minority 61 39 3156
2018 Non-visible minority 64 36 7579

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 3 97 3268
2019 Non-visible minority 3 97 7559
2018 Visible minority 4 96 3154
2018 Non-visible minority 4 96 7560

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 10 90 3268
2019 Non-visible minority 11 89 7559
2018 Visible minority 12 88 3155
2018 Non-visible minority 14 86 7559

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 13 87 33748
2019 Non-visible minority 9 91 144893

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 21 16 20 5 6 25 8 54 16 33809
2019 Non-visible minority 20 16 21 4 4 28 7 56 12 144875
2018 Visible minority 19 18 23 4 6 24 6 53 15 28435
2018 Non-visible minority 18 19 24 4 4 27 5 53 12 129622
2017 Visible minority 18 18 19 4 5 27 8 56 15 30026
2017 Non-visible minority 17 18 20 3 4 30 7 56 11 142098
2014 Visible minority 17 18 20 4 5 28 7 54 15 28101
2014 Non-visible minority 17 18 21 3 3 31 7 56 11 150745

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 34 26 17 5 5 11 2 69 11 33807
2019 Non-visible minority 36 29 17 4 3 9 1 73 8 144804
2018 Visible minority 30 29 19 5 5 10 1 67 12 28425
2018 Non-visible minority 31 32 19 4 4 9 1 69 9 129613
2017 Visible minority 30 29 17 4 5 13 2 69 11 29992
2017 Non-visible minority 31 32 17 4 3 12 2 72 8 141923
2014 Visible minority 28 28 18 4 4 15 2 68 11 28098
2014 Non-visible minority 29 30 18 4 3 14 1 70 8 150661
2011 Visible minority 32 35 15 5 4 9 0 74 10 28155
2011 Non-visible minority 36 36 14 4 2 8 0 78 7 167870
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 27 19 11 14 0 1 56 25 33812
2019 Non-visible minority 24 27 21 13 16 0 1 51 28 145103
2018 Visible minority 24 25 20 12 16 1 2 50 29 28421
2018 Non-visible minority 20 24 22 14 18 0 1 45 33 129881
2017 Visible minority 25 24 19 13 16 1 3 51 30 29939
2017 Non-visible minority 21 24 20 14 19 0 2 46 34 141997

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 25 29 24 12 9 0 1 55 21 33791
2019 Non-visible minority 21 29 25 14 10 0 0 50 24 145034
2018 Visible minority 19 27 27 15 10 0 1 47 25 28412
2018 Non-visible minority 17 27 28 16 11 0 1 44 27 129781
2017 Visible minority 21 28 24 14 10 1 2 50 25 29953
2017 Non-visible minority 19 27 27 16 11 0 1 46 27 142034

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 33 28 19 10 7 1 3 64 17 33632
2019 Non-visible minority 30 31 21 10 7 0 2 62 17 144368
2018 Visible minority 26 28 22 12 8 1 3 56 21 28295
2018 Non-visible minority 24 30 24 13 7 0 2 55 20 129267
2017 Visible minority 26 28 20 12 8 1 5 57 21 29876
2017 Non-visible minority 25 29 22 12 8 0 2 57 21 141747

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 24 19 13 12 1 2 54 26 33633
2019 Non-visible minority 23 24 21 15 14 1 1 49 30 144492
2018 Visible minority 22 23 22 15 14 1 3 47 30 28300
2018 Non-visible minority 20 23 23 17 15 1 1 44 33 129390
2017 Visible minority 22 23 20 15 13 2 4 49 30 29933
2017 Non-visible minority 20 23 22 17 15 1 2 45 32 142014

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 21 10 5 4 1 7 80 9 33638
2019 Non-visible minority 52 23 11 5 4 0 5 78 10 144561
2018 Visible minority 46 22 13 5 4 1 8 75 11 28291
2018 Non-visible minority 47 23 14 6 4 0 6 74 11 129372
2017 Visible minority 43 22 12 5 4 1 12 76 10 29885
2017 Non-visible minority 44 24 13 6 4 1 9 75 11 141806

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 35 28 18 9 8 0 1 64 17 33750
2019 Non-visible minority 34 29 19 9 8 0 1 64 17 144818
2018 Visible minority 30 26 21 11 10 1 1 58 21 28377
2018 Non-visible minority 30 28 21 11 9 0 1 58 20 129642
2017 Visible minority 29 28 21 11 9 0 2 59 20 29850
2017 Non-visible minority 29 30 22 11 7 0 1 60 19 141678

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 31 32 19 9 6 1 2 65 15 33705
2019 Non-visible minority 30 35 20 9 5 1 1 65 14 144719
2018 Visible minority 25 31 23 10 7 1 2 57 18 28320
2018 Non-visible minority 25 34 23 10 6 1 1 60 16 129460
2017 Visible minority 26 29 21 11 7 1 3 58 19 29824
2017 Non-visible minority 27 32 22 11 6 1 1 61 17 141587

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 31 20 11 7 1 2 61 18 33688
2019 Non-visible minority 25 33 23 12 7 0 1 58 19 144664
2018 Visible minority 22 30 24 13 8 1 2 54 21 28309
2018 Non-visible minority 21 32 25 14 8 0 1 53 22 129438
2017 Visible minority 23 29 22 13 8 1 3 55 22 29837
2017 Non-visible minority 22 31 23 14 8 1 1 54 22 141607

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 30 19 11 7 1 2 63 18 33658
2019 Non-visible minority 31 31 20 10 6 0 1 63 17 144539
2018 Visible minority 26 29 22 12 8 1 2 57 21 28262
2018 Non-visible minority 27 32 22 11 7 0 1 59 19 129342
2017 Visible minority 27 29 20 12 8 1 3 58 21 29841
2017 Non-visible minority 28 31 20 12 7 0 1 61 19 141658

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 38 26 16 9 9 1 2 65 19 33628
2019 Non-visible minority 43 27 15 8 7 0 1 70 15 144498

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 31 19 9 6 1 1 65 15 33540
2019 Non-visible minority 33 31 19 10 6 0 1 65 15 144203
2018 Visible minority 27 30 22 11 7 1 2 58 19 28180
2018 Non-visible minority 27 31 22 12 6 0 1 59 18 129009
2017 Visible minority 27 30 20 11 7 1 3 60 19 29790
2017 Non-visible minority 28 31 21 11 6 1 1 61 18 141339

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 51 24 12 5 4 1 3 78 10 33593
2019 Non-visible minority 53 24 12 5 4 0 1 78 9 144215
2018 Visible minority 47 25 13 6 5 1 4 75 11 28154
2018 Non-visible minority 51 25 13 6 4 0 2 77 10 128947
2017 Visible minority 50 24 13 5 4 0 3 77 10 29933
2017 Non-visible minority 52 24 13 6 3 0 2 78 9 142071

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 15 6 3 3 1 8 87 6 33607
2019 Non-visible minority 72 12 5 2 2 1 6 90 4 144200
2018 Visible minority 59 18 9 3 3 1 7 83 7 28192
2018 Non-visible minority 68 15 6 2 2 1 4 88 5 129143

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 62 15 7 5 6 1 4 80 12 33684
2019 Non-visible minority 72 12 6 3 4 1 2 86 7 144661
2018 Visible minority 57 16 8 5 7 2 5 78 13 28243
2018 Non-visible minority 69 13 7 4 4 1 3 85 8 129173
2017 Visible minority 59 16 7 5 6 2 5 80 12 29931
2017 Non-visible minority 71 13 6 4 3 1 3 87 7 142056

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 23 9 4 3 1 3 83 7 33567
2019 Non-visible minority 56 27 10 4 2 0 1 84 6 144276
2018 Visible minority 53 25 11 5 4 1 3 81 8 28368
2018 Non-visible minority 52 28 11 4 3 0 1 81 7 129592
2017 Visible minority 53 25 10 5 3 1 4 81 9 29902
2017 Non-visible minority 54 28 10 4 2 0 2 83 6 141983

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 57 18 9 6 7 1 3 78 13 33509
2019 Non-visible minority 60 19 10 5 5 0 1 81 10 144057
2018 Visible minority 51 20 11 7 8 1 3 73 15 28278
2018 Non-visible minority 53 22 12 6 5 0 1 77 12 129225
2017 Visible minority 52 20 10 7 7 1 4 76 14 29924
2017 Non-visible minority 58 21 10 6 4 0 2 80 10 141966

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 58 11 5 2 1 1 22 90 4 33414
2019 Non-visible minority 58 12 5 2 1 0 22 90 4 143697
2018 Visible minority 52 12 6 2 1 1 26 87 5 28079
2018 Non-visible minority 52 13 6 2 1 0 27 88 4 128701
2017 Visible minority 52 12 5 2 2 1 26 88 6 29861
2017 Non-visible minority 54 13 5 2 1 0 25 89 4 141900

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 64 17 7 2 2 1 7 87 5 33523
2019 Non-visible minority 67 19 7 2 1 0 4 89 4 144132
2018 Visible minority 58 19 9 3 2 1 8 84 6 28201
2018 Non-visible minority 61 21 8 3 1 0 5 87 4 129052
2017 Visible minority 58 18 8 3 2 1 10 86 6 29735
2017 Non-visible minority 63 19 7 2 1 0 6 88 4 141293

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 59 15 8 5 8 1 4 78 14 33686
2019 Non-visible minority 70 14 6 3 4 0 2 86 7 144589
2018 Visible minority 54 17 9 6 9 1 5 75 16 28339
2018 Non-visible minority 66 15 7 4 4 0 3 84 9 129507
2017 Visible minority 51 18 9 6 9 1 6 74 17 29960
2017 Non-visible minority 64 16 7 4 4 0 4 84 9 142130

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 53 26 12 4 3 1 3 82 7 33605
2019 Non-visible minority 53 27 12 4 2 0 1 82 6 144270
2018 Visible minority 47 27 13 5 3 1 4 78 8 28315
2018 Non-visible minority 48 29 14 4 2 0 2 79 7 129328
2017 Visible minority 47 28 12 4 3 1 5 80 8 29897
2017 Non-visible minority 50 30 13 4 2 0 2 81 6 141881

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 19 33 32 11 5 0 0 52 15 33871
2019 Non-visible minority 16 34 33 12 4 0 0 50 17 145229
2018 Visible minority 15 31 35 13 5 0 0 47 18 28519
2018 Non-visible minority 13 32 36 14 5 0 0 45 19 130058
2017 Visible minority 14 30 37 12 6 1 1 44 19 30071
2017 Non-visible minority 11 30 38 14 6 0 0 41 21 142232

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 10 16 39 24 10 0 1 35 26 33573
2019 Non-visible minority 10 19 37 23 11 0 0 34 29 144067
2018 Visible minority 10 17 40 23 10 0 1 33 27 28114
2018 Non-visible minority 10 20 38 22 10 0 0 32 30 128688
2017 Visible minority 9 17 41 23 9 1 1 32 26 29922
2017 Non-visible minority 9 20 39 21 10 0 0 32 29 141802

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 32 38 15 7 4 3 0 73 11 33795
2019 Non-visible minority 31 40 15 8 4 2 0 73 12 144704
2018 Visible minority 31 39 16 7 4 3 0 72 12 28437
2018 Non-visible minority 29 41 16 8 4 2 0 71 13 129640
2017 Visible minority 26 39 16 8 6 5 0 69 14 30002
2017 Non-visible minority 24 40 16 9 6 4 0 67 16 142039

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 27 34 18 11 8 2 0 62 19 33804
2019 Non-visible minority 25 35 17 13 9 1 0 60 22 145019
2018 Visible minority 25 34 18 11 9 3 0 61 21 28449
2018 Non-visible minority 22 35 17 14 10 1 0 59 24 129864
2017 Visible minority 20 37 18 12 10 3 0 59 23 30046
2017 Non-visible minority 18 37 17 15 11 2 0 56 26 142058
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 18 82 33841
2019 Non-visible minority 16 84 145052
2017 Visible minority 19 81 30013
2017 Non-visible minority 17 83 142016
2014 Visible minority 17 83 28057
2014 Non-visible minority 15 85 150476

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 79 21 5988
2019 Non-visible minority 82 18 22532
2017 Visible minority 76 24 5767
2017 Non-visible minority 78 22 23404
2014 Visible minority 76 24 4696
2014 Non-visible minority 78 22 22337

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 47 33 8 8 3 0 1 81 12 4667
2019 Non-visible minority 48 32 6 9 4 0 0 80 14 18317
2017 Visible minority 45 37 7 6 4 1 1 83 10 4392
2017 Non-visible minority 47 35 6 8 4 0 0 82 12 18507
2014 Visible minority 46 35 7 6 4 0 1 82 10 3574
2014 Non-visible minority 50 32 6 8 4 0 0 83 11 17610
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 28 31 18 9 10 3 1 29 71 33719
2019 Non-visible minority 24 32 21 11 10 2 1 25 75 144809
2018 Visible minority 32 25 18 10 11 3 1 33 67 28478
2018 Non-visible minority 28 27 20 11 11 2 1 29 71 130057
2017 Visible minority 31 23 18 10 12 5 2 34 66 30065
2017 Non-visible minority 30 24 19 11 12 3 1 31 69 142243

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 56 44 22762
2019 Non-visible minority 60 40 105436

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Visible minority 51 49 22385
2019 Non-visible minority 43 57 103790
2018 Visible minority 41 59 17854
2018 Non-visible minority 34 66 88570

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 15 26 19 15 16 2 7 44 34 22409
2019 Non-visible minority 12 22 18 18 21 2 8 37 42 103874
2018 Visible minority 12 25 20 16 20 2 6 40 38 17952
2018 Non-visible minority 11 22 18 18 23 1 6 35 45 88901
2017 Visible minority 13 24 17 15 21 2 8 40 41 18526
2017 Non-visible minority 11 21 16 17 24 2 9 36 47 92825

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 9 20 18 17 26 2 8 32 47 22405
2019 Non-visible minority 6 15 17 19 32 2 9 24 58 103877
2018 Visible minority 6 17 18 18 34 2 6 25 56 17958
2018 Non-visible minority 4 12 15 19 40 2 7 18 65 88914
2017 Visible minority 5 13 14 17 40 3 8 20 64 18520
2017 Non-visible minority 3 10 12 17 45 3 10 15 71 92780

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Visible minority 45 17 11 7 8 2 9 71 17 33420
2019 Non-visible minority 41 18 14 9 10 1 7 64 21 143362
2018 Visible minority 44 16 12 7 9 3 10 69 18 28373
2018 Non-visible minority 41 16 14 9 11 1 8 63 23 129657
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