2019 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 25 4 0 0 0 0 96 0 25
2018 FI 45 45 0 10 0 0 0 90 10 31
2018 FI-01 52 48 0 0 0 0 0 100 0 10
2017 FI 47 38 15 0 0 0 0 85 0 29
2014 FI 38 48 7 7 0 0 0 86 7 29
2011 FI 48 30 14 3 5 0 0 78 8 28
2011 FI-03 34 31 26 9 0 0 0 65 9 11

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 64 28 8 0 0 0 0 92 0 25
2018 FI 51 30 12 6 0 0 0 82 6 31
2018 FI-01 62 38 0 0 0 0 0 100 0 10
2017 FI 46 33 14 6 0 0 0 80 6 29

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 88 12 0 0 0 0 0 100 0 25
2018 FI 66 24 6 4 0 0 0 90 4 30
2017 FI 67 22 11 0 0 0 0 89 0 29
2014 FI 66 24 10 0 0 0 0 90 0 29
2011 FI 52 36 7 5 0 0 0 89 5 28
2011 FI-03 44 48 9 0 0 0 0 91 0 11

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 58 38 4 0 0 0 0 96 0 25
2018 FI 60 27 3 9 0 0 0 88 9 31
2018 FI-01 71 29 0 0 0 0 0 100 0 10
2017 FI 56 30 11 3 0 0 0 87 3 29
2014 FI 55 31 10 0 3 0 0 86 3 29
2011 FI 56 25 10 8 0 0 0 82 8 28
2011 FI-03 34 39 18 9 0 0 0 74 9 11

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 21 8 0 0 0 0 92 0 25
2018 FI 58 25 11 6 0 0 0 83 6 31
2018 FI-01 54 46 0 0 0 0 0 100 0 10
2017 FI 56 31 7 3 3 0 0 87 6 29
2014 FI 48 41 10 0 0 0 0 90 0 29
2011 FI 43 26 24 3 5 0 0 69 8 28
2011 FI-03 34 39 26 0 0 0 0 74 0 11

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 75 25 0 0 0 0 0 100 0 25
2018 FI 59 26 7 9 0 0 0 85 9 31
2018 FI-01 64 36 0 0 0 0 0 100 0 10
2017 FI 60 24 10 6 0 0 0 84 6 29
2014 FI 48 41 10 0 0 0 0 90 0 29
2011 FI 35 37 20 3 5 0 0 71 8 28
2011 FI-03 34 30 27 9 0 0 0 64 9 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 64 24 3 4 4 0 0 88 8 25
2018 FI 55 21 0 14 9 0 0 76 24 31
2018 FI-01 64 36 0 0 0 0 0 100 0 10
2017 FI 52 21 12 6 3 5 0 78 10 29
2014 FI 48 31 14 7 0 0 0 79 7 29
2011 FI 34 24 21 16 5 0 0 58 21 28
2011 FI-03 34 31 26 9 0 0 0 65 9 11
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 59 30 8 0 0 0 4 92 0 25

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 67 25 8 0 0 0 0 92 0 25
2018 FI 63 21 5 6 0 5 0 89 6 31
2018 FI-01 65 27 0 8 0 0 0 92 8 10
2017 FI 67 28 3 0 0 3 0 97 0 29
2014 FI 52 38 10 0 0 0 0 90 0 29
2011 FI 41 26 11 7 11 0 3 70 19 28
2011 FI-03 34 27 21 9 0 0 9 67 10 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 51 37 7 5 0 0 0 88 5 25
2018 FI 50 32 15 0 3 0 0 82 3 31
2018 FI-01 64 28 0 0 8 0 0 92 8 10
2017 FI 52 44 3 0 0 0 0 97 0 28
2014 FI 59 24 7 10 0 0 0 83 10 29
2011 FI 24 39 7 15 11 0 3 66 27 28
2011 FI-03 16 48 9 17 0 0 9 71 19 11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 68 24 4 5 0 0 0 92 5 25
2018 FI 65 12 15 8 0 0 0 77 8 31
2018 FI-01 83 10 0 8 0 0 0 92 8 10
2017 FI 67 28 0 5 0 0 0 95 5 29
2014 FI 72 17 10 0 0 0 0 90 0 29

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 42 4 0 0 0 0 96 0 25
2018 FI 46 44 6 5 0 0 0 89 5 31
2018 FI-01 54 30 17 0 0 0 0 83 0 10
2017 FI 38 43 3 8 5 3 0 83 14 29
2014 FI 31 59 3 7 0 0 0 90 7 29
2011 FI 37 39 14 7 0 3 0 78 7 28
2011 FI-03 38 26 18 9 0 9 0 70 10 11

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 63 33 3 0 0 0 0 97 0 25
2018 FI 46 42 10 3 0 0 0 88 3 31
2018 FI-01 63 37 0 0 0 0 0 100 0 10
2017 FI 46 42 4 0 5 3 0 91 5 29
2014 FI 48 28 17 7 0 0 0 76 7 29
2011 FI 30 42 20 4 3 0 0 73 7 28
2011 FI-03 17 47 27 9 0 0 0 64 9 11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 43 46 11 0 0 0 0 89 0 25
2018 FI 37 42 19 3 0 0 0 79 3 31
2018 FI-01 45 55 0 0 0 0 0 100 0 10
2017 FI 35 43 10 0 5 7 0 83 6 29
2014 FI 45 38 7 7 3 0 0 83 10 29
2011 FI 22 51 14 14 0 0 0 73 14 28
2011 FI-03 9 55 18 18 0 0 0 64 18 11

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 37 39 19 5 0 0 0 76 5 25
2018 FI 29 42 15 10 0 3 0 74 10 31
2018 FI-01 21 61 10 8 0 0 0 83 8 10
2017 FI 21 52 11 7 5 3 0 75 13 28
2014 FI 31 41 17 10 0 0 0 72 10 29
2011 FI 21 35 11 33 0 0 0 56 33 27
2011 FI-03 9 42 20 29 0 0 0 51 29 10
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 46 0 4 0 0 0 96 4 25
2018 FI 44 34 6 15 0 0 0 78 15 31
2018 FI-01 61 39 0 0 0 0 0 100 0 10
2017 FI 40 50 4 3 3 0 0 90 6 29
2014 FI 41 38 3 14 3 0 0 79 17 29
2011 FI 28 24 26 13 8 0 0 52 22 28
2011 FI-03 16 36 30 17 0 0 0 52 17 11

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 42 40 9 9 0 0 0 82 9 24
2018 FI 32 41 21 6 0 0 0 73 6 31
2018 FI-01 31 50 19 0 0 0 0 81 0 10
2017 FI 48 26 21 3 3 0 0 74 5 29

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 61 31 4 0 0 4 0 96 0 25
2018 FI 53 32 11 3 0 0 0 86 3 31
2018 FI-01 73 27 0 0 0 0 0 100 0 10
2017 FI 58 33 6 3 0 0 0 91 3 29
2014 FI 62 24 7 7 0 0 0 86 7 29
2011 FI 24 24 24 19 6 0 3 50 26 28
2011 FI-03 16 27 21 26 0 0 9 48 29 11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 40 5 5 0 0 0 90 5 25
2018 FI 46 46 8 0 0 0 0 92 0 31
2018 FI-01 54 46 0 0 0 0 0 100 0 10
2017 FI 59 36 3 0 3 0 0 95 3 29
2014 FI 55 38 0 7 0 0 0 93 7 29
2011 FI 41 33 17 8 0 0 0 75 8 28
2011 FI-03 26 30 35 9 0 0 0 56 9 11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 51 33 16 0 0 0 0 84 0 25
2018 FI 50 24 13 8 0 3 3 78 8 31
2018 FI-01 64 36 0 0 0 0 0 100 0 10
2017 FI 51 40 3 0 3 3 0 95 3 29
2014 FI 38 48 10 0 0 3 0 89 0 29
2011 FI 39 29 21 10 0 0 0 68 10 28
2011 FI-03 26 38 18 18 0 0 0 64 18 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 11 45 24 7 8 0 3 59 16 25
2018 FI 10 19 20 16 19 8 8 34 41 31
2018 FI-01 0 31 22 19 18 10 0 34 41 10
2017 FI 13 29 18 18 16 3 4 45 36 29
2014 FI 7 28 10 24 17 3 10 40 48 29
2011 FI 19 29 8 14 30 0 0 48 44 28
2011 FI-03 17 43 12 9 19 0 0 60 27 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 73 12 11 5 0 0 0 85 5 25

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 87 5 0 0 4 0 4 96 4 25

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 83 8 5 0 0 0 4 94 0 25

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 69 17 5 0 0 5 4 94 0 25

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 84 8 0 0 0 5 4 100 0 25

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 91 0 0 9 0 0 0 91 9 25

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 88 7 0 5 0 0 0 95 5 25

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 89 0 0 0 0 0 11 100 0 25

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 72 16 7 5 0 0 0 88 5 25
2018 FI 64 21 6 6 3 0 0 85 9 31
2018 FI-01 64 36 0 0 0 0 0 100 0 10
2017 FI 51 37 0 9 3 0 0 88 12 29
2014 FI 55 24 10 7 3 0 0 79 10 29
2011 FI 38 26 18 10 8 0 0 64 18 28
2011 FI-03 34 31 17 9 9 0 0 65 18 11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 73 15 11 0 0 0 0 89 0 25
2018 FI 59 21 12 6 3 0 0 80 9 31
2018 FI-01 65 35 0 0 0 0 0 100 0 10
2017 FI 54 28 8 6 3 0 0 82 10 28
2014 FI 52 41 0 7 0 0 0 93 7 29

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 61 31 0 4 4 0 0 92 8 24
2018 FI 67 21 9 3 0 0 0 89 3 30
2018 FI-01 74 26 0 0 0 0 0 100 0 10
2017 FI 63 25 5 6 0 0 0 89 6 29
2014 FI 52 41 3 3 0 0 0 93 3 29
2011 FI 44 36 7 6 8 0 0 79 14 28
2011 FI-03 35 65 0 0 0 0 0 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 52 32 16 0 0 0 0 84 0 25
2018 FI 49 30 6 6 3 6 0 84 10 31
2018 FI-01 45 38 8 0 0 9 0 92 0 10
2017 FI 33 48 13 3 0 3 0 84 3 29

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 29 0 0 0 0 0 100 0 25
2018 FI 70 27 0 3 0 0 0 97 3 31
2018 FI-01 74 26 0 0 0 0 0 100 0 10
2017 FI 76 24 0 0 0 0 0 100 0 29
2014 FI 72 17 0 7 0 0 3 93 7 29
2011 FI 51 20 17 0 11 0 0 71 11 28
2011 FI-03 52 22 18 0 9 0 0 74 9 11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 59 25 11 4 0 0 0 84 4 24
2018 FI 76 13 3 8 0 0 0 89 8 31
2018 FI-01 83 9 0 8 0 0 0 92 8 10
2017 FI 68 17 15 0 0 0 0 85 0 29
2014 FI 52 24 14 10 0 0 0 76 10 29
2011 FI 51 18 12 12 7 0 0 69 19 27
2011 FI-03 48 9 24 10 10 0 0 57 19 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 78 17 0 0 0 0 5 100 0 25
2017 FI 75 18 0 6 0 0 0 94 6 29
2014 FI 69 17 0 3 0 10 0 96 4 29
2011 FI 31 33 7 7 23 0 0 63 30 28
2011 FI-03 16 36 9 18 21 0 0 52 39 11

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 FI 12 46 42 25
2018 FI 20 42 39 31
2018 FI-01 12 41 46 10
2017 FI 36 36 28 29
2014 FI 31 31 38 29
2011 FI 40 32 28 28
2011 FI-03 26 29 45 11

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 FI 7 0 78 0 7 8 11
2011 FI 12 30 58 0 9999 0 11
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 68 28 0 4 0 0 0 96 4 25
2018 FI 64 22 12 0 0 3 0 88 0 31
2018 FI-01 72 28 0 0 0 0 0 100 0 10
2017 FI 56 38 3 3 0 0 0 94 3 28
2014 FI 52 45 3 0 0 0 0 97 0 29
2011 FI 58 32 10 0 0 0 0 90 0 28
2011 FI-03 35 39 26 0 0 0 0 74 0 11

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 63 33 4 0 0 0 0 96 0 25
2018 FI 34 49 9 8 0 0 0 83 8 31
2018 FI-01 40 52 8 0 0 0 0 92 0 10
2017 FI 33 48 10 6 0 3 0 84 6 29
2014 FI 31 66 0 3 0 0 0 97 3 29
2011 FI 43 29 17 9 0 3 0 74 9 28
2011 FI-03 39 25 18 9 0 9 0 70 10 11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 11 27 40 17 0 5 60 12 25
2018 FI 0 11 35 38 17 0 0 54 11 31
2018 FI-01 0 0 40 38 22 0 0 60 0 10
2017 FI 0 11 44 25 12 0 8 40 12 29
2014 FI 3 28 28 28 10 0 3 39 32 29
2011 FI 12 13 41 31 0 0 3 32 26 28
2011 FI-03 9 9 56 26 0 0 0 26 18 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 11 28 28 33 0 0 61 11 25
2018 FI 3 16 21 39 18 0 3 58 20 31
2018 FI-01 0 8 9 49 25 0 9 82 8 10
2017 FI 3 16 26 16 32 3 4 51 20 29
2014 FI 7 10 41 24 17 0 0 41 17 29
2011 FI 8 17 22 32 11 4 6 48 28 28
2011 FI-03 0 26 9 55 9 0 0 64 26 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 5 0 19 32 39 0 5 75 5 25
2018 FI 3 6 18 37 36 0 0 73 9 31
2018 FI-01 0 0 36 42 22 0 0 64 0 10
2017 FI 3 15 7 34 30 3 8 72 20 29
2014 FI 3 3 24 38 31 0 0 69 7 29
2011 FI 3 7 29 40 18 0 3 60 10 28
2011 FI-03 0 9 18 39 35 0 0 74 9 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 0 23 44 28 0 5 76 0 25
2018 FI 0 8 15 47 30 0 0 77 8 30
2018 FI-01 0 0 19 59 22 0 0 81 0 10
2017 FI 0 0 38 42 12 0 8 59 0 29
2014 FI 0 10 34 24 31 0 0 55 10 29
2011 FI 0 21 21 44 14 0 0 58 21 28
2011 FI-03 0 18 36 29 18 0 0 46 18 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 12 43 27 18 0 0 45 12 25
2018 FI 0 21 21 38 20 0 0 58 21 31
2018 FI-01 0 21 28 19 32 0 0 51 21 10
2017 FI 4 14 46 19 12 0 4 33 19 29
2014 FI 7 31 31 14 17 0 0 31 38 29
2011 FI 15 19 24 33 11 0 0 43 33 28
2011 FI-03 0 27 35 38 0 0 0 38 27 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 7 8 23 28 25 0 9 59 16 25
2018 FI 3 3 25 41 23 0 6 67 7 31
2018 FI-01 0 0 39 40 12 0 9 57 0 10
2017 FI 3 17 33 26 18 0 4 46 21 29
2014 FI 0 7 52 21 21 0 0 41 7 29
2011 FI 7 12 27 29 15 3 7 49 21 27
2011 FI-03 9 9 30 44 9 0 0 53 18 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 5 0 24 38 28 0 5 69 5 25
2018 FI 3 0 27 53 17 0 0 70 3 31
2018 FI-01 0 0 32 56 12 0 0 68 0 10
2017 FI 3 15 23 28 28 0 4 58 18 29
2014 FI 7 14 29 36 14 0 0 50 21 28

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 13 16 46 20 0 5 70 14 25

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 40 40 15 5 0 0 0 80 5 25

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 74 17 0 5 4 0 0 91 9 25
2018 FI 76 16 0 6 0 3 0 94 6 31
2018 FI-01 64 28 0 8 0 0 0 92 8 10
2017 FI 63 29 0 5 3 0 0 92 8 29
2014 FI 55 24 7 10 3 0 0 79 14 29

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 58 33 4 5 0 0 0 91 5 25
2018 FI 69 28 3 0 0 0 0 97 0 30
2017 FI 64 31 0 3 3 0 0 95 5 29
2014 FI 34 48 10 3 3 0 0 83 7 29

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 21 3 5 0 0 0 92 5 25
2018 FI 61 34 6 0 0 0 0 94 0 31
2018 FI-01 55 38 8 0 0 0 0 92 0 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 26 3 0 0 0 0 97 0 25
2018 FI 75 22 3 0 0 0 0 97 0 31
2018 FI-01 72 28 0 0 0 0 0 100 0 10
2017 FI 67 26 4 0 0 3 0 96 0 29
2014 FI 45 52 3 0 0 0 0 97 0 29
2011 FI 36 42 7 15 0 0 0 78 15 28
2011 FI-03 26 56 9 9 0 0 0 82 9 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 67 20 8 0 0 5 0 92 0 25
2018 FI 66 27 0 3 0 3 0 97 3 31
2018 FI-01 81 19 0 0 0 0 0 100 0 10
2017 FI 56 31 4 0 0 6 3 95 0 29
2014 FI 41 45 7 0 0 3 3 93 0 29

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 71 29 0 0 0 0 0 100 0 25
2018 FI 75 15 3 6 0 0 0 91 6 31
2018 FI-01 72 19 0 9 0 0 0 91 9 10
2017 FI 74 21 3 3 0 0 0 94 3 29
2014 FI 55 38 3 3 0 0 0 93 3 29
2011 FI 49 33 14 0 5 0 0 82 5 28
2011 FI-03 47 35 18 0 0 0 0 82 0 11

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 52 28 4 0 9 4 4 86 9 25
2018 FI 48 29 6 5 0 3 9 88 6 31
2018 FI-01 54 29 0 8 0 0 9 92 8 10
2017 FI 50 33 7 7 0 0 3 86 7 29
2014 FI 28 28 28 3 10 3 0 57 14 29

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 57 39 5 0 0 0 0 95 0 25
2018 FI 54 22 15 3 3 0 3 78 6 30
2018 FI-01 62 29 9 0 0 0 0 91 0 10
2017 FI 40 37 7 9 0 7 0 83 9 29
2014 FI 31 38 17 14 0 0 0 69 14 29
2011 FI 42 32 11 15 0 0 0 74 15 28
2011 FI-03 34 30 18 18 0 0 0 64 18 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 53 29 8 5 0 5 0 87 5 25
2018 FI 59 31 3 3 0 3 0 93 3 31
2018 FI-01 73 27 0 0 0 0 0 100 0 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 31 25 19 5 0 20 0 70 6 25
2018 FI 46 20 9 9 0 15 0 78 11 31
2018 FI-01 64 9 8 9 0 10 0 81 10 10
2017 FI 18 30 20 10 3 12 8 59 15 29
2014 FI 17 17 21 21 7 14 3 42 33 29
2011 FI 10 35 17 15 3 19 0 56 23 28
2011 FI-03 8 26 9 18 0 39 0 56 30 11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 77 18 0 5 0 0 0 95 5 25
2017 FI 72 25 0 0 3 0 0 97 3 29
2014 FI 62 31 0 7 0 0 0 93 7 29
2011 FI 62 27 3 8 0 0 0 88 8 28
2011 FI-03 52 39 9 0 0 0 0 91 0 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 88 8 0 4 0 0 0 96 4 25
2017 FI 71 24 0 5 0 0 0 95 5 28
2014 FI 66 28 0 3 3 0 0 93 7 29
2011 FI 54 31 4 3 8 0 0 85 11 28
2011 FI-03 43 39 9 9 0 0 0 82 9 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 85 15 0 0 0 0 0 100 0 25
2017 FI 76 24 0 0 0 0 0 100 0 29
2014 FI 76 21 0 3 0 0 0 97 3 29

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 69 14 13 4 0 0 0 83 4 25
2017 FI 60 18 11 7 4 0 0 78 11 29
2014 FI 72 24 3 0 0 0 0 97 0 29
2011 FI 65 17 15 4 0 0 0 82 4 28
2011 FI-03 44 27 29 0 0 0 0 71 0 11

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 66 19 7 4 4 0 0 85 8 25
2017 FI 65 24 4 7 0 0 0 89 7 29
2014 FI 62 24 7 3 0 0 3 89 4 29
2011 FI 45 46 6 3 0 0 0 90 3 28
2011 FI-03 44 39 8 9 0 0 0 83 9 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 75 17 4 0 4 0 0 93 4 25
2017 FI 86 7 7 0 0 0 0 93 0 29
2014 FI 93 3 0 3 0 0 0 97 3 29
2011 FI 79 10 3 4 3 0 0 90 7 28
2011 FI-03 82 9 0 9 0 0 0 91 9 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 37 9 0 0 0 0 91 0 25

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 67 24 9 0 0 0 0 91 0 25

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 72 17 3 0 0 8 0 96 0 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 25 7 19 0 0 40 9 63 0 25
2018 FI 31 9 3 3 0 42 13 88 7 31
2018 FI-01 54 9 8 0 0 19 10 89 0 10
2017 FI 21 19 10 9 0 29 12 68 15 29
2014 FI 17 14 21 7 0 31 10 53 12 29

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 34 4 0 0 13 0 95 0 25
2018 FI 56 24 3 3 0 15 0 93 4 31
2018 FI-01 63 29 8 0 0 0 0 92 0 10
2017 FI 37 38 4 3 0 14 4 93 3 29
2014 FI 28 34 21 7 0 10 0 69 8 29
2011 FI 32 47 7 8 0 7 0 84 8 28
2011 FI-03 12 70 9 0 0 9 0 90 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 FI 0 100 25

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 29 11 12 0 0 40 9 77 0 25
2018 FI 23 9 3 0 3 50 13 85 8 31
2018 FI-01 22 9 8 0 0 51 10 81 0 10
2017 FI 28 17 13 0 0 30 12 77 0 29
2014 FI 17 24 7 7 0 34 10 75 13 29

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 30 8 0 0 13 0 91 0 25
2018 FI 47 23 6 0 3 21 0 89 4 31
2018 FI-01 54 19 8 0 0 19 0 91 0 10
2017 FI 41 32 6 0 0 16 4 92 0 29
2014 FI 34 38 3 7 0 14 3 88 8 29
2011 FI 31 40 3 9 0 17 0 86 10 28
2011 FI-03 12 52 0 9 0 26 0 87 13 11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 FI 3 97 25
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 83 17 0 0 0 0 0 100 0 25
2018 FI 65 26 6 3 0 0 0 91 3 31
2018 FI-01 83 10 8 0 0 0 0 92 0 10
2017 FI 70 27 0 0 0 3 0 100 0 29

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 33 29 0 30 0 0 8 68 32 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 50 36 8 0 0 0 5 91 0 25
2018 FI 55 30 8 3 0 3 0 88 4 31
2018 FI-01 72 17 0 10 0 0 0 90 10 10
2017 FI 38 23 22 3 4 9 0 68 8 29

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 47 37 12 4 0 0 0 84 4 25
2018 FI 51 23 10 11 0 6 0 78 11 31
2018 FI-01 63 30 0 8 0 0 0 92 8 10
2017 FI 25 48 9 12 3 3 0 75 15 29

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 28 39 7 14 12 0 0 66 26 25
2018 FI 34 28 21 11 7 0 0 62 18 31
2018 FI-01 22 38 27 13 0 0 0 60 13 10
2017 FI 36 28 16 10 7 0 3 67 17 29

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 27 35 20 14 4 0 0 62 18 25
2018 FI 20 45 18 10 5 0 3 67 15 31
2018 FI-01 22 61 17 0 0 0 0 83 0 10
2017 FI 13 50 26 6 5 0 0 63 11 29

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 38 41 9 9 0 0 4 82 9 25
2018 FI 46 38 3 11 0 0 3 86 12 31
2018 FI-01 72 28 0 0 0 0 0 100 0 10
2017 FI 36 40 24 0 0 0 0 76 0 29

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 33 26 19 19 0 0 4 61 19 25
2018 FI 36 19 26 12 5 3 0 56 17 31
2018 FI-01 42 27 31 0 0 0 0 69 0 10
2017 FI 33 26 27 9 5 0 0 59 14 29

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 70 15 11 4 0 0 0 84 4 25
2018 FI 71 9 11 5 0 0 3 83 5 31
2018 FI-01 83 0 8 0 0 0 10 92 0 10
2017 FI 75 11 6 5 0 0 3 88 5 29

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 55 16 24 0 5 0 0 72 5 25
2018 FI 58 15 20 3 3 0 0 73 7 31
2018 FI-01 64 18 18 0 0 0 0 82 0 10
2017 FI 36 52 9 3 0 0 0 88 3 29

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 70 18 7 5 0 0 0 88 5 25
2018 FI 44 41 12 0 0 3 0 88 0 30
2018 FI-01 64 27 0 0 0 9 0 100 0 10
2017 FI 45 29 14 6 6 0 0 74 12 29

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 54 30 11 5 0 0 0 85 5 25
2018 FI 52 27 22 0 0 0 0 78 0 31
2018 FI-01 70 17 13 0 0 0 0 87 0 10
2017 FI 44 32 24 0 0 0 0 76 0 29

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 53 38 8 0 0 0 0 92 0 25
2018 FI 39 45 10 0 3 0 3 87 3 31
2018 FI-01 50 42 8 0 0 0 0 92 0 10
2017 FI 54 37 4 5 0 0 0 91 5 29

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 75 17 8 0 0 0 0 92 0 25

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 61 19 12 3 0 0 4 83 4 25
2018 FI 51 23 6 14 0 0 6 78 15 31
2018 FI-01 69 22 0 0 0 0 9 100 0 10
2017 FI 47 44 8 0 0 0 0 92 0 28

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 92 4 0 0 0 0 5 100 0 25
2018 FI 76 18 3 0 0 0 3 97 0 31
2018 FI-01 63 29 8 0 0 0 0 92 0 10
2017 FI 79 16 0 5 0 0 0 95 5 29

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 84 0 0 0 0 3 12 100 0 25
2018 FI 83 6 3 0 0 5 3 97 0 30

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 87 0 5 0 0 3 4 94 0 25
2018 FI 88 3 0 0 3 0 6 97 3 31
2018 FI-01 81 9 0 0 0 0 10 100 0 10
2017 FI 91 6 0 0 0 0 3 100 0 29

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 64 19 12 5 0 0 0 83 5 25
2018 FI 71 15 11 0 0 0 3 89 0 31
2018 FI-01 91 9 0 0 0 0 0 100 0 10
2017 FI 75 18 0 0 0 0 7 100 0 28

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 68 19 4 5 0 0 4 91 6 25
2018 FI 62 15 5 15 0 0 3 79 15 31
2018 FI-01 74 16 0 10 0 0 0 90 10 10
2017 FI 71 14 3 5 0 0 7 91 6 28

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 64 21 4 0 0 0 11 95 0 25
2018 FI 53 13 8 0 0 0 25 89 0 31
2018 FI-01 31 10 0 0 0 0 59 100 0 10
2017 FI 62 15 0 0 0 0 23 100 0 29

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 78 13 5 0 0 0 4 95 0 25
2018 FI 79 9 9 0 0 0 3 90 0 31
2018 FI-01 71 10 19 0 0 0 0 81 0 10
2017 FI 91 0 0 3 0 0 7 97 3 29

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 79 7 0 5 0 5 4 94 6 25
2018 FI 81 13 0 0 0 0 6 100 0 31
2018 FI-01 90 10 0 0 0 0 0 100 0 10
2017 FI 90 7 0 0 0 0 3 100 0 29

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 68 16 12 0 5 0 0 84 5 25
2018 FI 63 18 18 0 0 0 0 82 0 31
2018 FI-01 73 18 9 0 0 0 0 91 0 10
2017 FI 65 24 8 0 0 0 3 91 0 29

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 30 48 18 0 4 0 0 78 4 25
2018 FI 26 43 27 5 0 0 0 68 5 31
2018 FI-01 22 70 8 0 0 0 0 92 0 10
2017 FI 17 52 26 5 0 0 0 69 5 29

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 0 8 24 39 29 0 0 68 8 25
2018 FI 4 14 42 24 16 0 0 40 18 30
2018 FI-01 12 8 57 13 10 0 0 23 20 10
2017 FI 0 5 45 32 17 0 0 49 5 29
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 11 63 13 9 4 0 0 11 89 25
2018 FI 22 37 19 14 6 0 3 23 77 31
2018 FI-01 30 29 10 22 0 0 9 33 67 10
2017 FI 25 42 20 10 3 0 0 25 75 29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 FI 44 56 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 FI 35 65 22
2018 FI 47 53 23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 55 7 21 5 8 0 4 64 14 25
2018 FI 58 19 12 3 3 0 3 80 7 30

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 41 27 17 10 0 0 5 71 11 21
2018 FI 54 21 3 18 4 0 0 74 22 23
2017 FI 50 36 0 0 4 0 11 96 4 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 FI 13 8 8 27 17 8 18 29 60 22
2018 FI 7 8 6 4 38 4 31 25 66 23
2017 FI 0 13 15 15 25 5 27 20 59 22
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