2019 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Micro-organizations are those that have fewer than 150 employees at the time of the survey. In order to protect the confidentiality of employees, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined. Further, results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the confidentiality of respondents.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	88	11	2	0	0	98	0	53
2019	EX-01	85	12	3	0	0	97	0	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	59	34	2	3	1	93	5	53
2018	EX-01	46	45	3	3	2	91	5	33
2017	EX	60	35	2	2	0	96	2	44
2017	EX-01	48	45	4	4	0	93	4	25
2017	EX-02	70	30	0	0	0	100	0	11
2014	EX	61	33	5	0	2	93	2	61
2014	EX-01	52	42	6	0	0	94	0	33
2014	EX-02	75	25	0	0	0	100	0	16
2011	EX	62	30	4	3	1	92	4	76
2011	EX-01	51	38	8	3	0	89	3	39
2011	EX-02	73	22	0	0	5	95	5	22
2011	EX-03	82	18	0	0	0	100	0	11
2008	EX	54	32	10	5	0	85	5	41
2008	EX-01	47	33	20	0	0	80	0	15
2008	EX-02	65	29	6	0	0	94	0	17

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	21	2	2	0	97	2	53
2019	EX-01	70	25	3	3	0	94	3	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	52	37	1	8	1	89	9	55
2018	EX-01	42	44	2	13	0	85	13	34
2017	EX	62	18	7	5	8	80	13	44
2017	EX-01	51	24	13	4	8	75	12	25
2017	EX-02	68	8	0	11	13	76	24	11

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	93	7	0	0	100	0	51
2019	EX-01	94	6	0	0	100	0	31
2019	EX-02	90	10	0	0	100	0	10
2018	EX	73	19	8	0	92	0	55
2018	EX-01	67	22	11	0	89	0	34
2017	EX	82	13	2	2	96	2	44
2017	EX-01	74	19	4	4	93	4	25
2017	EX-02	100	0	0	0	100	0	11
2014	EX	87	10	3	0	97	0	61
2014	EX-01	88	6	6	0	94	0	33
2014	EX-02	81	19	0	0	100	0	16
2011	EX	77	22	1	0	99	0	76
2011	EX-01	66	32	2	0	98	0	39
2011	EX-02	80	20	0	0	100	0	22
2011	EX-03	100	0	0	0	100	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	88	12	0	0	0	100	0	53
2019	EX-01	85	15	0	0	0	100	0	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	66	24	3	7	0	90	7	54
2018	EX-01	56	30	5	9	0	86	9	33
2017	EX	66	26	4	2	2	91	5	44
2017	EX-01	47	38	7	4	4	85	8	25
2017	EX-02	94	6	0	0	0	100	0	11
2014	EX	64	28	5	3	0	92	3	61
2014	EX-01	70	18	9	3	0	88	3	33
2014	EX-02	50	50	0	0	0	100	0	16
2011	EX	61	33	2	1	1	95	3	75
2011	EX-01	51	44	5	0	0	95	0	39
2011	EX-02	72	23	0	0	5	95	5	21
2011	EX-03	82	18	0	0	0	100	0	11
2008	EX	59	34	5	2	0	93	2	41
2008	EX-01	47	47	7	0	0	93	0	15
2008	EX-02	71	24	6	0	0	94	0	17

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	17	0	2	2	0	96	4	53
2019	EX-01	73	21	0	3	3	0	94	6	32
2019	EX-02	91	9	0	0	0	0	100	0	11
2018	EX	68	12	5	9	6	0	80	15	55
2018	EX-01	63	8	8	14	8	0	71	21	34
2017	EX	59	22	4	5	10	0	81	15	44
2017	EX-01	44	29	7	8	12	0	73	20	25
2017	EX-02	73	14	0	0	13	0	87	13	11
2014	EX	57	25	7	7	3	2	83	10	61
2014	EX-01	52	30	6	6	6	0	82	12	33
2014	EX-02	69	13	6	6	0	6	87	7	16
2011	EX	57	18	8	10	6	0	76	16	76
2011	EX-01	45	20	15	15	5	0	65	19	39
2011	EX-02	64	22	0	9	5	0	86	14	22
2011	EX-03	79	12	0	0	8	0	92	8	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	15	3	0	0	0	97	0	53
2019	EX-01	76	18	5	0	0	0	95	0	32
2019	EX-02	91	9	0	0	0	0	100	0	11
2018	EX	67	13	8	10	1	0	80	11	55
2018	EX-01	58	13	13	16	0	0	71	16	34
2017	EX	61	22	5	4	8	0	83	12	44
2017	EX-01	49	28	8	7	8	0	77	15	25
2017	EX-02	73	14	0	0	13	0	87	13	11
2014	EX	57	25	7	7	3	2	83	10	61
2014	EX-01	58	21	12	6	3	0	79	9	33
2014	EX-02	56	31	0	0	6	6	93	7	16
2011	EX	55	26	5	9	5	0	81	14	76
2011	EX-01	45	31	7	12	5	0	76	17	39
2011	EX-02	58	28	4	4	5	0	86	9	22
2011	EX-03	79	12	0	0	8	0	92	8	11
2008	EX	66	17	10	7	0	0	83	7	41
2008	EX-01	53	33	13	0	0	0	87	0	15
2008	EX-02	82	6	6	6	0	0	88	6	17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	73	6	9	4	0	5	3	86	4	53
2019	EX-01	65	6	12	6	0	9	3	80	7	32
2019	EX-02	83	9	0	0	0	0	8	100	0	11
2018	EX	58	18	7	5	10	0	2	78	15	55
2018	EX-01	55	16	8	8	14	0	0	71	22	34
2017	EX	49	18	11	10	10	0	2	69	20	44
2017	EX-01	49	19	3	18	11	0	0	67	29	25
2017	EX-02	43	11	33	0	13	0	0	54	13	11
2014	EX	52	20	5	11	5	7	0	77	18	61
2014	EX-01	48	24	6	9	6	6	0	77	16	33
2014	EX-02	50	19	6	6	6	13	0	79	14	16
2011	EX	55	21	6	11	5	1	0	78	17	76
2011	EX-01	47	29	5	17	2	0	0	76	19	39
2011	EX-02	58	18	11	4	5	5	0	79	10	22
2011	EX-03	75	9	0	8	8	0	0	84	16	11
2008	EX	44	17	20	15	2	2	0	63	18	41
2008	EX-01	33	13	40	13	0	0	0	47	13	15
2008	EX-02	59	24	0	12	0	6	0	88	13	17

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	13	2	2	2	2	96	2	53
2019	EX-01	78	13	3	3	3	0	94	3	32
2019	EX-02	100	0	0	0	0	0	100	0	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	78	13	0	2	3	2	2	94	6	53
2019	EX-01	75	16	0	3	5	0	0	91	9	32
2019	EX-02	92	0	0	0	0	0	8	100	0	11
2018	EX	56	27	8	8	1	0	0	83	9	54
2018	EX-01	47	30	10	10	2	0	0	77	12	33
2017	EX	46	33	7	4	6	2	2	82	11	44
2017	EX-01	38	41	5	7	4	4	0	83	12	25
2017	EX-02	52	19	8	0	13	0	8	77	14	11
2014	EX	52	30	8	3	3	0	3	85	7	61
2014	EX-01	48	30	6	6	6	0	3	81	13	33
2014	EX-02	50	31	13	0	0	0	6	87	0	16
2011	EX	58	24	6	1	7	1	1	85	9	76
2011	EX-01	48	33	7	3	9	0	0	81	12	39
2011	EX-02	67	19	4	0	5	4	0	91	5	22
2011	EX-03	79	12	0	0	8	0	0	92	8	11
2008	EX	51	22	7	7	7	0	5	77	15	41
2008	EX-01	47	20	13	13	7	0	0	67	20	15
2008	EX-02	65	18	6	0	6	0	6	88	6	17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	15	5	2	3	0	2	89	5	53
2019	EX-01	69	17	6	3	5	0	0	86	9	32
2019	EX-02	100	0	0	0	0	0	0	100	0	11
2018	EX	54	30	10	3	3	0	0	84	6	54
2018	EX-01	47	33	13	2	5	0	0	80	8	33
2017	EX	48	35	6	3	6	0	3	85	9	44
2017	EX-01	43	45	3	4	4	0	0	88	9	25
2017	EX-02	60	19	8	0	13	0	0	79	13	11
2014	EX	51	31	7	5	3	0	3	85	8	61
2014	EX-01	48	27	9	9	3	0	3	78	13	33
2014	EX-02	38	50	0	0	6	0	6	93	7	16
2011	EX	59	28	5	3	3	1	1	89	6	76
2011	EX-01	49	35	7	5	3	0	0	84	8	39
2011	EX-02	62	29	0	0	5	4	0	95	5	22
2011	EX-03	88	12	0	0	0	0	0	100	0	11
2008	EX	54	22	10	5	5	0	5	79	10	41
2008	EX-01	60	20	20	0	0	0	0	80	0	15
2008	EX-02	59	18	6	12	0	0	6	81	13	17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	70	17	5	4	2	2	89	5	53
2019	EX-01	66	20	6	6	3	0	86	9	32
2019	EX-02	92	0	8	0	0	0	92	0	11
2018	EX	61	27	8	3	1	0	87	4	54
2018	EX-01	55	30	10	5	0	0	85	5	33
2017	EX	53	31	6	5	6	0	84	10	44
2017	EX-01	39	45	3	8	4	0	84	12	25
2017	EX-02	73	0	14	0	13	0	73	13	11
2014	EX	52	28	10	3	5	2	82	8	61
2014	EX-01	55	21	12	3	6	3	78	9	33
2014	EX-02	44	38	6	6	6	0	81	13	16

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	22	7	2	0	2	91	2	53
2019	EX-01	58	27	9	3	0	3	88	3	32
2019	EX-02	83	17	0	0	0	0	100	0	11
2018	EX	46	33	8	6	3	5	82	9	55
2018	EX-01	35	38	13	7	2	4	77	9	34
2017	EX	55	28	6	3	8	0	83	11	44
2017	EX-01	39	41	11	0	9	0	81	9	25
2017	EX-02	61	16	0	11	13	0	76	24	11
2014	EX	54	33	7	3	2	2	88	5	61
2014	EX-01	45	36	6	6	3	3	84	9	33
2014	EX-02	63	31	6	0	0	0	94	0	16
2011	EX	49	41	4	4	3	0	89	7	74
2011	EX-01	30	54	5	8	2	0	85	10	38
2011	EX-02	66	25	4	0	5	0	91	5	21
2011	EX-03	72	28	0	0	0	0	100	0	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	26	2	0	2	2	96	2	53
2019	EX-01	57	34	3	0	3	3	94	3	32
2019	EX-02	92	8	0	0	0	0	100	0	11
2018	EX	52	24	13	5	1	5	80	6	55
2018	EX-01	40	31	18	8	0	4	73	8	34
2017	EX	53	31	8	3	6	0	84	8	44
2017	EX-01	48	29	14	4	4	0	78	9	25
2017	EX-02	42	45	0	0	13	0	87	13	11
2014	EX	51	30	7	8	3	2	82	12	61
2014	EX-01	39	33	6	15	3	3	75	19	33
2014	EX-02	69	19	6	0	6	0	88	6	16
2011	EX	56	24	5	6	6	3	82	12	75
2011	EX-01	43	38	2	5	8	2	84	14	38
2011	EX-02	63	15	8	9	5	0	78	14	22
2011	EX-03	82	0	0	8	0	9	91	9	11
2008	EX	59	10	20	0	2	10	76	3	41
2008	EX-01	60	13	20	0	0	7	79	0	15
2008	EX-02	65	6	18	0	0	12	80	0	17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	28	4	3	2	2	91	5	53
2019	EX-01	51	34	6	3	3	3	88	6	32
2019	EX-02	84	8	0	8	0	0	92	8	11
2018	EX	46	26	10	11	1	5	76	14	54
2018	EX-01	39	22	17	18	0	4	64	19	33
2017	EX	45	36	4	8	6	0	82	14	44
2017	EX-01	35	38	7	15	4	0	74	19	25
2017	EX-02	41	46	0	0	13	0	87	13	11
2014	EX	41	39	10	5	3	2	82	8	61
2014	EX-01	30	39	15	9	3	3	72	13	33
2014	EX-02	56	38	0	0	6	0	94	6	16
2011	EX	41	39	7	6	6	1	81	11	76
2011	EX-01	24	55	7	6	8	0	79	14	39
2011	EX-02	54	24	9	9	5	0	78	14	22
2011	EX-03	62	28	0	0	0	9	100	0	11
2008	EX	54	32	10	0	0	5	90	0	41
2008	EX-01	47	53	0	0	0	0	100	0	15
2008	EX-02	65	24	6	0	0	6	94	0	17

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	36	9	0	2	2	89	2	53
2019	EX-01	38	44	12	0	3	3	85	3	32
2019	EX-02	55	37	8	0	0	0	92	0	11
2018	EX	39	42	7	4	5	2	84	9	55
2018	EX-01	36	40	9	7	5	4	79	12	34
2017	EX	49	30	6	9	6	0	79	15	44
2017	EX-01	36	33	11	16	4	0	69	20	25
2017	EX-02	55	32	0	0	13	0	87	13	11
2014	EX	51	34	3	7	3	2	87	10	61
2014	EX-01	39	39	3	9	6	3	81	16	33
2014	EX-02	69	25	0	6	0	0	94	6	16
2011	EX	51	30	6	9	4	1	81	13	76
2011	EX-01	34	44	2	15	5	0	78	19	39
2011	EX-02	66	14	11	5	5	0	80	9	22
2011	EX-03	74	18	0	0	0	8	100	0	11
2008	EX	56	34	2	5	0	2	93	5	41
2008	EX-01	40	53	7	0	0	0	93	0	15
2008	EX-02	71	24	0	6	0	0	94	6	17

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	61	32	7	0	0	93	0	53
2019	EX-01	60	28	12	0	0	88	0	32
2019	EX-02	81	19	0	0	0	100	0	11
2018	EX	47	35	12	3	3	82	6	55
2018	EX-01	45	34	14	5	2	79	7	34
2017	EX	50	34	2	7	6	85	13	44
2017	EX-01	40	39	4	13	4	79	17	25
2017	EX-02	49	38	0	0	13	87	13	11
2014	EX	44	39	10	3	3	84	7	61
2014	EX-01	48	36	6	6	3	85	9	33
2014	EX-02	31	44	19	0	6	75	6	16
2011	EX	47	41	4	4	5	88	9	76
2011	EX-01	34	52	5	2	7	86	9	39
2011	EX-02	53	38	0	5	5	91	9	22
2011	EX-03	72	20	0	8	0	92	8	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	36	2	0	0	98	0	53
2019	EX-01	59	38	3	0	0	97	0	32
2019	EX-02	63	37	0	0	0	100	0	11
2018	EX	42	45	5	4	3	87	8	54
2018	EX-01	39	46	6	7	3	84	10	33
2017	EX	52	40	2	3	2	93	5	44
2017	EX-01	41	46	4	5	4	87	9	25
2017	EX-02	55	45	0	0	0	100	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	67	21	4	4	3	0	0	89	7	52
2019	EX-01	56	26	6	7	5	0	0	82	12	32
2019	EX-02	100	0	0	0	0	0	0	100	0	10
2018	EX	44	40	6	8	1	0	0	84	9	54
2018	EX-01	40	37	10	10	2	0	0	77	13	33
2017	EX	53	24	8	9	6	0	0	77	14	44
2017	EX-01	44	25	12	15	4	0	0	69	19	25
2017	EX-02	61	19	6	0	13	0	0	81	13	11
2014	EX	38	38	10	8	2	0	5	79	10	61
2014	EX-01	36	36	9	15	0	0	3	75	16	33
2014	EX-02	38	31	13	0	6	0	13	79	7	16
2011	EX	57	28	6	2	3	1	2	88	5	76
2011	EX-01	54	32	7	3	3	0	0	86	7	39
2011	EX-02	62	15	9	0	5	4	4	84	5	22
2011	EX-03	59	41	0	0	0	0	0	100	0	11
2008	EX	37	32	10	10	5	0	7	74	16	41
2008	EX-01	40	40	7	13	0	0	0	80	13	15
2008	EX-02	41	29	6	12	0	0	12	80	13	17

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	71	18	2	7	0	2	91	7	53
2019	EX-01	70	21	3	6	0	0	91	6	32
2019	EX-02	65	18	0	9	0	8	90	10	11
2018	EX	47	39	6	5	1	2	88	6	55
2018	EX-01	38	45	10	7	0	0	83	7	34
2017	EX	62	24	6	2	5	0	86	8	44
2017	EX-01	66	19	7	4	4	0	85	8	25
2017	EX-02	41	39	6	0	13	0	81	13	11
2014	EX	59	28	7	2	2	3	90	3	61
2014	EX-01	61	27	3	3	3	3	91	6	33
2014	EX-02	56	25	13	0	0	6	87	0	16
2011	EX	48	34	4	9	1	3	85	11	76
2011	EX-01	42	35	5	16	2	0	77	18	39
2011	EX-02	44	42	5	5	0	5	90	5	22
2011	EX-03	88	12	0	0	0	0	100	0	11
2008	EX	61	15	15	2	5	2	78	8	41
2008	EX-01	53	27	20	0	0	0	80	0	15
2008	EX-02	82	6	12	0	0	0	88	0	17

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	60	29	8	0	3	0	0	89	3	53
2019	EX-01	53	35	9	0	3	0	0	88	3	32
2019	EX-02	65	18	9	0	8	0	0	83	8	11
2018	EX	47	35	4	8	5	0	0	82	13	55
2018	EX-01	40	40	7	10	3	0	0	80	13	34
2017	EX	62	24	4	0	5	4	0	90	6	44
2017	EX-01	51	39	4	0	4	4	0	92	4	25
2017	EX-02	64	9	6	0	13	8	0	79	14	11
2014	EX	57	23	11	7	2	0	0	80	8	61
2014	EX-01	55	18	15	12	0	0	0	73	12	33
2014	EX-02	63	25	6	0	6	0	0	88	6	16
2011	EX	48	27	7	12	5	1	0	76	17	76
2011	EX-01	38	30	7	18	7	0	0	68	25	39
2011	EX-02	57	28	6	4	5	0	0	84	9	22
2011	EX-03	67	24	0	8	0	0	0	92	8	11
2008	EX	51	34	10	0	2	0	2	88	3	41
2008	EX-01	47	40	13	0	0	0	0	87	0	15
2008	EX-02	71	24	6	0	0	0	0	94	0	17

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	34	19	7	9	8	2	22	68	22	53
2019	EX-01	34	25	5	9	13	3	11	68	25	32
2019	EX-02	35	9	19	19	0	0	19	54	23	11
2018	EX	25	29	12	5	12	2	16	65	20	55
2018	EX-01	19	31	14	5	17	0	14	59	25	34
2017	EX	32	24	7	7	14	4	11	67	25	43
2017	EX-01	38	21	9	13	12	4	4	64	27	24
2017	EX-02	17	33	8	0	26	8	8	60	31	11
2014	EX	31	15	13	7	11	0	23	60	23	61
2014	EX-01	33	15	15	12	15	0	9	53	30	33
2014	EX-02	25	6	19	0	6	0	44	56	11	16
2011	EX	20	24	8	13	16	0	19	55	35	76
2011	EX-01	15	24	10	19	17	0	15	46	42	39
2011	EX-02	18	36	9	0	20	0	16	65	24	22
2011	EX-03	33	9	0	12	8	0	37	67	33	11
2008	EX	13	20	5	5	35	0	23	42	52	40
2008	EX-01	20	0	7	7	53	0	13	23	69	15
2008	EX-02	6	44	0	0	25	0	25	67	33	16

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	19	6	2	2	92	2	52
2019	EX-01	71	22	3	3	0	94	3	31
2019	EX-02	56	17	19	0	8	80	0	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	4	2	2	12	96	4	53
2019	EX-01	82	6	0	3	9	97	3	32
2019	EX-02	65	0	9	0	25	88	12	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	11	2	2	5	96	2	53
2019	EX-01	80	15	0	3	3	97	3	32
2019	EX-02	73	9	9	0	8	90	0	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	82	7	2	2	7	98	53
2019	EX-01	85	6	0	3	5	100	32
2019	EX-02	65	18	9	0	8	90	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	4	4	5	2	2	5	89	7	53
2019	EX-01	77	3	3	8	3	3	3	85	11	32
2019	EX-02	73	9	9	0	0	0	8	90	0	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	90	4	7	100	53
2019	EX-01	91	6	3	100	32
2019	EX-02	84	0	16	100	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	93	2	2	3	98	53
2019	EX-01	97	0	3	0	100	32
2019	EX-02	92	0	0	8	100	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	95	5	100	52
2019	EX-01	97	3	100	31
2019	EX-02	92	8	100	11

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	19	0	0	0	100	0	53
2019	EX-01	78	22	0	0	0	100	0	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	66	28	2	3	1	94	5	55
2018	EX-01	54	38	3	5	0	92	5	34
2017	EX	68	22	7	0	3	90	3	44
2017	EX-01	57	31	12	0	0	88	0	25
2017	EX-02	79	8	0	0	13	87	13	11
2014	EX	69	21	0	7	3	90	10	61
2014	EX-01	64	21	0	12	3	85	15	33
2014	EX-02	69	25	0	0	6	94	6	16
2011	EX	71	20	0	6	3	92	8	76
2011	EX-01	58	31	0	11	0	89	11	39
2011	EX-02	80	11	0	0	9	91	9	22
2011	EX-03	100	0	0	0	0	100	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	81	16	2	2	0	97	2	53
2019	EX-01	74	20	3	3	0	94	3	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	56	32	9	0	3	88	3	53
2018	EX-01	46	40	11	0	2	86	2	32
2017	EX	60	30	0	5	5	90	10	44
2017	EX-01	44	44	0	8	4	88	12	25
2017	EX-02	79	8	0	0	13	87	13	11
2014	EX	70	15	8	3	3	85	7	61
2014	EX-01	70	9	12	6	3	79	9	33
2014	EX-02	63	25	6	0	6	88	6	16

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	20	3	4	0	93	4	53
2019	EX-01	67	21	6	6	0	88	6	32
2019	EX-02	72	28	0	0	0	100	0	11
2018	EX	56	26	15	2	1	82	3	55
2018	EX-01	47	27	23	3	0	74	3	34
2017	EX	55	30	5	5	5	85	10	44
2017	EX-01	42	38	8	8	4	80	12	25
2017	EX-02	71	16	0	0	13	87	13	11
2014	EX	70	16	5	7	2	87	8	61
2014	EX-01	67	18	6	6	3	85	9	33
2014	EX-02	75	13	6	6	0	88	6	16
2011	EX	64	26	6	0	3	90	3	76
2011	EX-01	49	37	10	0	3	87	3	39
2011	EX-02	71	20	4	0	5	91	5	22
2011	EX-03	100	0	0	0	0	100	0	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	19	5	0	0	95	0	52
2019	EX-01	71	20	9	0	0	91	0	31
2019	EX-02	83	17	0	0	0	100	0	11
2018	EX	60	29	5	4	3	88	7	54
2018	EX-01	53	31	8	6	2	84	8	34
2017	EX	53	36	4	5	3	88	8	44
2017	EX-01	44	41	7	8	0	85	8	25
2017	EX-02	57	30	0	0	13	87	13	11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	19	4	2	2	0	93	4	53
2019	EX-01	70	18	6	3	3	0	88	6	32
2019	EX-02	71	29	0	0	0	0	100	0	11
2018	EX	54	34	4	1	6	0	88	8	55
2018	EX-01	44	39	7	2	8	0	83	10	34
2017	EX	66	22	4	5	2	0	88	7	44
2017	EX-01	56	28	8	4	4	0	84	8	25
2017	EX-02	67	22	0	11	0	0	89	11	11
2014	EX	50	32	7	5	7	0	82	12	60
2014	EX-01	58	27	6	3	6	0	85	9	33
2014	EX-02	44	25	6	13	13	0	69	25	16
2011	EX	46	33	10	6	4	1	80	9	76
2011	EX-01	36	42	7	8	7	0	78	15	39
2011	EX-02	45	38	13	5	0	0	82	5	22
2011	EX-03	79	8	12	0	0	0	88	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	29	44	11	10	5	0	73	16	53
2019	EX-01	30	36	12	14	9	0	65	23	32
2019	EX-02	19	53	18	9	0	0	73	9	11
2018	EX	36	30	17	10	7	0	65	18	54
2018	EX-01	33	33	16	10	7	0	67	17	33
2017	EX	28	40	17	8	5	2	69	13	44
2017	EX-01	28	40	16	4	8	4	71	12	25
2017	EX-02	26	36	21	17	0	0	62	17	11
2014	EX	26	33	20	11	10	0	59	21	61
2014	EX-01	30	33	21	6	9	0	64	15	33
2014	EX-02	25	31	13	19	13	0	56	31	16
2011	EX	16	34	21	15	11	3	52	26	76
2011	EX-01	15	34	18	18	15	0	48	33	39
2011	EX-02	8	31	32	12	11	5	42	25	22
2011	EX-03	35	36	9	12	0	8	77	13	11
2008	EX	20	32	24	15	10	0	51	24	41
2008	EX-01	20	20	20	27	13	0	40	40	15
2008	EX-02	18	35	29	12	6	0	53	18	17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	9	4	4	2	0	9	90	6	53
2019	EX-01	75	6	6	3	3	0	7	87	6	32
2019	EX-02	64	19	0	9	0	0	8	90	10	11
2017	EX	64	20	2	0	0	2	12	97	0	44
2017	EX-01	60	20	4	0	0	4	12	95	0	25
2017	EX-02	69	31	0	0	0	0	0	100	0	11
2014	EX	36	28	5	5	8	3	15	78	16	61
2014	EX-01	42	27	0	6	12	3	9	79	21	33
2014	EX-02	19	31	13	6	6	0	25	67	17	16
2011	EX	47	16	6	6	4	1	20	80	12	76
2011	EX-01	44	29	7	8	3	0	8	79	13	39
2011	EX-02	45	0	6	5	4	4	36	74	15	22
2011	EX-03	72	0	0	0	8	0	20	90	10	11

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	EX	26	51	23	53
2019	EX-01	34	48	18	32
2019	EX-02	11	53	36	11
2018	EX	40	33	27	55
2018	EX-01	47	25	28	34
2017	EX	26	51	23	43
2017	EX-01	34	54	12	24
2017	EX-02	8	58	34	11
2014	EX	36	39	25	61
2014	EX-01	30	39	30	33
2014	EX-02	44	44	13	16
2011	EX	38	38	24	76
2011	EX-01	46	36	18	39
2011	EX-02	31	34	34	22
2011	EX-03	28	46	26	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	EX	39	0	46	15	0	0	14
2019	EX-01	34	0	47	19	0	0	11
2018	EX	45	4	51	0	0	0	22
2018	EX-01	37	5	58	0	0	0	16
2017	EX	20	0	64	8	0	8	11
2014	EX	36	5	50	9	9999	0	22
2014	EX-01	30	10	50	10	9999	0	10
2011	EX	27	0	63	10	9999	0	29
2011	EX-01	33	0	57	11	9999	0	18

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	91	9	0	0	0	100	0	53
2019	EX-01	91	9	0	0	0	100	0	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	75	22	1	0	1	97	1	55
2018	EX-01	66	32	2	0	0	98	0	34
2017	EX	67	33	0	0	0	100	0	44
2017	EX-01	64	36	0	0	0	100	0	25
2017	EX-02	63	37	0	0	0	100	0	11
2014	EX	82	13	2	3	0	95	3	61
2014	EX-01	79	15	0	6	0	94	6	33
2014	EX-02	81	13	6	0	0	94	0	16
2011	EX	77	19	3	2	0	96	2	76
2011	EX-01	72	19	5	3	0	92	3	39
2011	EX-02	80	20	0	0	0	100	0	22
2011	EX-03	88	12	0	0	0	100	0	11
2008	EX	93	7	0	0	0	100	0	41
2008	EX-01	93	7	0	0	0	100	0	15
2008	EX-02	94	6	0	0	0	100	0	17

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	50	40	5	2	3	90	5	53
2019	EX-01	45	42	7	0	5	87	5	32
2019	EX-02	47	45	0	8	0	92	8	11
2018	EX	44	38	9	8	1	82	9	55
2018	EX-01	38	39	14	10	0	77	10	34
2017	EX	39	41	8	9	3	79	12	44
2017	EX-01	35	34	14	16	0	70	16	25
2017	EX-02	30	57	0	0	13	87	13	11
2014	EX	46	41	11	2	0	87	2	61
2014	EX-01	39	45	15	0	0	85	0	33
2014	EX-02	50	38	6	6	0	88	6	16
2011	EX	42	35	11	8	4	77	12	76
2011	EX-01	30	39	13	14	5	69	18	39
2011	EX-02	54	27	15	0	5	81	5	22
2011	EX-03	58	34	0	8	0	92	8	11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	0	17	33	32	18	0	50	17	53
2019	EX-01	0	22	27	31	19	0	51	22	32
2019	EX-02	0	9	62	29	0	0	29	9	11
2018	EX	7	20	28	24	17	4	43	28	55
2018	EX-01	7	20	30	30	12	0	42	28	34
2017	EX	0	21	40	20	17	3	38	21	44
2017	EX-01	0	27	34	13	27	0	39	27	25
2017	EX-02	0	21	47	24	8	0	32	21	11
2014	EX	2	23	31	25	15	5	41	26	61
2014	EX-01	3	18	33	27	12	6	42	23	33
2014	EX-02	0	25	31	13	25	6	40	27	16
2011	EX	5	13	44	20	15	2	36	19	76
2011	EX-01	10	12	45	18	13	2	32	23	39
2011	EX-02	0	18	47	22	13	0	35	18	22
2011	EX-03	0	8	41	27	16	8	47	9	11
2008	EX	7	15	34	32	12	0	44	22	41
2008	EX-01	20	13	27	40	0	0	40	33	15
2008	EX-02	0	12	41	29	18	0	47	12	17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	0	11	27	35	25	2	0	61	12	53
2019	EX-01	0	16	24	31	26	3	0	59	16	32
2019	EX-02	0	9	52	28	11	0	0	39	9	11
2018	EX	11	12	25	27	22	0	3	50	24	55
2018	EX-01	10	17	25	29	17	0	3	47	27	34
2017	EX	4	19	27	24	26	0	0	50	22	44
2017	EX-01	4	23	29	17	27	0	0	44	27	25
2017	EX-02	6	21	31	34	8	0	0	41	27	11
2014	EX	7	15	25	25	25	0	5	52	22	61
2014	EX-01	6	9	24	24	27	0	9	57	17	33
2014	EX-02	6	19	25	25	25	0	0	50	25	16
2011	EX	10	12	30	23	24	0	1	47	23	76
2011	EX-01	11	16	38	14	19	0	3	34	27	39
2011	EX-02	8	14	28	27	23	0	0	50	22	22
2011	EX-03	8	0	8	41	42	0	0	84	8	11
2008	EX	8	20	18	18	38	0	0	55	28	40
2008	EX-01	7	36	0	14	43	0	0	57	43	14
2008	EX-02	6	18	29	18	29	0	0	47	24	17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	2	4	16	30	49	0	78	6	53
2019	EX-01	3	3	20	24	50	0	73	6	32
2019	EX-02	0	9	17	57	17	0	74	9	11
2018	EX	5	9	25	26	33	2	61	14	54
2018	EX-01	3	11	34	25	27	0	52	14	33
2017	EX	4	8	13	30	42	2	74	12	44
2017	EX-01	7	11	11	24	47	0	71	18	25
2017	EX-02	0	6	21	56	17	0	73	6	11
2014	EX	2	7	16	34	38	3	75	8	61
2014	EX-01	3	6	18	39	27	6	71	10	33
2014	EX-02	0	6	13	38	44	0	81	6	16
2011	EX	3	8	24	23	38	4	64	11	76
2011	EX-01	6	11	31	26	22	5	50	17	39
2011	EX-02	0	0	22	21	57	0	78	0	22
2011	EX-03	0	8	12	17	53	9	77	9	11
2008	EX	7	2	12	27	46	5	77	10	41
2008	EX-01	0	7	20	33	40	0	73	7	15
2008	EX-02	6	0	6	24	53	12	87	7	17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	0	6	22	51	22	0	0	73	6	53
2019	EX-01	0	3	26	56	15	0	0	71	3	32
2019	EX-02	0	19	11	54	17	0	0	71	19	11
2018	EX	6	14	24	34	21	0	2	55	20	55
2018	EX-01	7	15	27	37	15	0	0	51	22	34
2017	EX	2	11	33	35	19	0	0	54	13	44
2017	EX-01	4	13	28	33	22	0	0	55	17	25
2017	EX-02	0	13	42	45	0	0	0	45	13	11
2014	EX	0	21	25	28	23	0	3	53	22	61
2014	EX-01	0	18	15	33	27	0	6	65	19	33
2014	EX-02	0	25	38	19	19	0	0	38	25	16
2011	EX	2	10	37	26	23	1	1	50	12	76
2011	EX-01	3	16	38	22	18	2	0	42	20	39
2011	EX-02	0	0	43	27	30	0	0	57	0	22
2011	EX-03	0	12	17	38	25	0	8	68	13	11
2008	EX	2	17	32	29	20	0	0	49	20	41
2008	EX-01	7	20	47	0	27	0	0	27	27	15
2008	EX-02	0	24	24	41	12	0	0	53	24	17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	14	32	25	24	0	49	20	53
2019	EX-01	10	16	22	29	24	0	52	26	32
2019	EX-02	0	19	46	27	8	0	35	19	11
2018	EX	9	14	39	21	15	2	36	24	55
2018	EX-01	10	14	39	23	14	0	37	24	34
2017	EX	5	21	30	25	19	0	44	26	44
2017	EX-01	8	22	36	24	10	0	35	30	25
2017	EX-02	0	34	22	36	8	0	44	34	11
2014	EX	16	21	31	10	18	3	29	39	61
2014	EX-01	15	12	42	6	18	6	26	29	33
2014	EX-02	6	31	31	13	19	0	31	38	16
2011	EX	19	26	30	12	13	0	25	45	76
2011	EX-01	22	26	32	10	9	0	19	48	39
2011	EX-02	13	27	38	9	13	0	22	40	22
2011	EX-03	8	24	17	27	24	0	51	33	11
2008	EX	10	29	27	15	20	0	34	39	41
2008	EX-01	13	47	13	0	27	0	27	60	15
2008	EX-02	6	24	47	12	12	0	24	29	17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	6	16	34	30	15	0	45	21	53
2019	EX-01	6	16	35	27	15	0	42	22	32
2019	EX-02	9	27	34	30	0	0	30	37	11
2018	EX	9	13	38	19	16	5	37	23	55
2018	EX-01	10	16	37	16	17	5	35	26	34
2017	EX	6	17	24	26	25	2	52	23	44
2017	EX-01	10	22	29	15	24	0	39	32	25
2017	EX-02	0	9	21	56	8	6	68	10	11
2014	EX	0	13	25	31	28	3	61	14	61
2014	EX-01	0	15	27	27	24	6	55	16	33
2014	EX-02	0	6	13	50	31	0	81	6	16
2011	EX	8	14	27	37	13	0	50	22	76
2011	EX-01	8	23	23	30	16	0	46	31	39
2011	EX-02	4	8	31	47	9	0	56	13	22
2011	EX-03	8	0	28	56	8	0	64	8	11
2008	EX	7	27	29	27	10	0	37	34	41
2008	EX-01	20	40	13	20	7	0	27	60	15
2008	EX-02	0	24	35	29	12	0	41	24	17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	2	11	26	21	40	0	61	13	53
2019	EX-01	3	9	27	17	44	0	61	12	32
2019	EX-02	0	17	37	35	11	0	46	17	11
2018	EX	8	9	24	29	28	2	58	17	55
2018	EX-01	7	9	27	35	21	0	56	17	34
2017	EX	2	4	32	35	25	2	61	6	44
2017	EX-01	4	4	29	33	31	0	64	7	25
2017	EX-02	0	6	44	39	11	0	49	6	11
2014	EX	0	13	34	25	25	3	51	14	61
2014	EX-01	0	18	24	27	24	6	55	19	33
2014	EX-02	0	13	44	25	19	0	44	13	16

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	2	17	27	33	22	54	19	53
2019	EX-01	0	19	25	36	21	57	19	32
2019	EX-02	9	19	17	27	28	55	28	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	43	43	9	2	3	86	5	53
2019	EX-01	30	52	9	3	5	82	8	32
2019	EX-02	72	11	17	0	0	83	0	11

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	83	15	2	0	0	98	0	53
2019	EX-01	78	19	3	0	0	97	0	32
2019	EX-02	91	9	0	0	0	100	0	11
2018	EX	61	24	7	3	5	85	8	54
2018	EX-01	58	20	11	5	6	78	11	33
2017	EX	62	28	2	3	6	90	8	44
2017	EX-01	54	34	4	4	4	88	9	25
2017	EX-02	65	22	0	0	13	87	13	11
2014	EX	62	30	2	5	2	92	7	61
2014	EX-01	61	27	0	9	3	88	12	33
2014	EX-02	56	38	6	0	0	94	0	16

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	75	19	2	4	0	95	4	53
2019	EX-01	68	26	3	3	0	95	3	32
2019	EX-02	83	8	0	9	0	91	9	11
2018	EX	47	36	5	8	3	83	11	54
2018	EX-01	43	33	8	14	2	76	16	33
2017	EX	60	28	4	3	6	88	8	44
2017	EX-01	54	31	7	4	4	85	9	25
2017	EX-02	57	30	0	0	13	87	13	11
2014	EX	66	30	0	5	0	95	5	61
2014	EX-01	61	33	0	6	0	94	6	33
2014	EX-02	69	25	0	6	0	94	6	16

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	80	17	3	0	97	0	53
2019	EX-01	76	18	6	0	94	0	32
2019	EX-02	91	9	0	0	100	0	11
2018	EX	57	35	7	2	91	2	53
2018	EX-01	47	42	12	0	88	0	32

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	16	2	0	0	0	98	0	52
2019	EX-01	76	21	3	0	0	0	97	0	31
2019	EX-02	100	0	0	0	0	0	100	0	11
2018	EX	70	22	6	0	2	0	92	2	55
2018	EX-01	60	26	10	0	3	0	87	3	34
2017	EX	65	27	4	0	3	0	92	3	43
2017	EX-01	63	30	7	0	0	0	93	0	25
2017	EX-02	57	30	0	0	13	0	87	13	11
2014	EX	70	21	3	2	2	2	93	3	61
2014	EX-01	67	21	3	3	3	3	91	6	33
2014	EX-02	69	25	6	0	0	0	94	0	16
2011	EX	70	20	3	5	2	0	90	7	76
2011	EX-01	55	28	5	8	3	0	84	11	39
2011	EX-02	76	19	0	5	0	0	95	5	22
2011	EX-03	100	0	0	0	0	0	100	0	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	23	6	0	0	0	0	94	0	52
2019	EX-01	62	28	9	0	0	0	0	91	0	31
2019	EX-02	91	9	0	0	0	0	0	100	0	11
2018	EX	60	29	9	2	0	0	0	89	2	55
2018	EX-01	51	32	14	3	0	0	0	83	3	34
2017	EX	53	38	7	0	0	0	2	93	0	44
2017	EX-01	54	36	7	0	0	0	3	93	0	25
2017	EX-02	44	43	13	0	0	0	0	87	0	11
2014	EX	61	30	3	3	2	2	0	92	5	61
2014	EX-01	64	24	3	3	3	3	0	91	6	33
2014	EX-02	50	38	6	6	0	0	0	88	6	16

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	87	11	2	0	0	0	98	0	53
2019	EX-01	82	15	3	0	0	0	97	0	32
2019	EX-02	100	0	0	0	0	0	100	0	11
2018	EX	73	12	11	2	1	0	85	3	55
2018	EX-01	62	17	18	3	0	0	79	3	34
2017	EX	69	21	5	2	3	0	90	5	44
2017	EX-01	58	30	8	4	0	0	88	4	25
2017	EX-02	74	13	0	0	13	0	87	13	11
2014	EX	75	20	3	0	2	0	95	2	61
2014	EX-01	76	18	3	0	3	0	94	3	33
2014	EX-02	75	19	6	0	0	0	94	0	16
2011	EX	74	18	1	4	3	0	92	7	76
2011	EX-01	63	24	3	7	3	0	87	11	39
2011	EX-02	80	15	0	0	5	0	95	5	22
2011	EX-03	100	0	0	0	0	0	100	0	11
2008	EX	76	12	2	5	2	2	90	8	41
2008	EX-01	73	27	0	0	0	0	100	0	15
2008	EX-02	88	0	6	6	0	0	88	6	17

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	55	31	9	4	0	0	2	87	4	53
2019	EX-01	55	27	8	6	0	0	3	85	6	32
2019	EX-02	37	53	9	0	0	0	0	91	0	11
2018	EX	40	28	10	10	6	0	6	72	17	54
2018	EX-01	41	21	14	16	8	0	0	62	24	33
2017	EX	44	29	13	2	8	2	2	76	10	44
2017	EX-01	33	38	18	4	8	0	0	70	12	25
2017	EX-02	43	30	0	0	13	6	8	85	15	11
2014	EX	54	31	3	5	3	0	3	88	8	61
2014	EX-01	52	30	6	6	3	0	3	84	9	33
2014	EX-02	56	31	0	0	6	0	6	93	7	16

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	21	4	4	0	93	4	53
2019	EX-01	63	28	3	6	0	91	6	32
2019	EX-02	91	0	9	0	0	91	0	11
2018	EX	65	21	8	5	1	86	6	55
2018	EX-01	49	31	10	8	2	80	10	34
2017	EX	57	38	3	2	0	95	2	44
2017	EX-01	39	57	0	4	0	96	4	25
2017	EX-02	66	21	13	0	0	87	0	11
2014	EX	67	26	2	2	3	93	5	61
2014	EX-01	67	24	0	3	6	91	9	33
2014	EX-02	81	13	6	0	0	94	0	16
2011	EX	68	26	0	1	5	94	6	75
2011	EX-01	53	39	0	3	6	91	9	39
2011	EX-02	85	10	0	0	5	95	5	22
2011	EX-03	78	22	0	0	0	100	0	10
2008	EX	61	24	10	5	0	85	5	41
2008	EX-01	47	40	13	0	0	87	0	15
2008	EX-02	71	24	0	6	0	94	6	17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	62	23	14	0	0	2	86	0	52
2019	EX-01	50	31	19	0	0	0	81	0	32
2019	EX-02	91	0	9	0	0	0	91	0	11
2018	EX	56	24	8	9	3	0	80	12	55
2018	EX-01	43	28	13	14	3	0	71	16	34

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	57	15	11	0	5	7	4	81	6	53
2019	EX-01	51	22	12	0	6	9	0	80	7	32
2019	EX-02	73	0	19	0	0	0	8	80	0	11
2018	EX	44	19	9	11	8	3	6	70	21	55
2018	EX-01	37	15	11	18	13	3	4	56	32	34
2017	EX	46	14	16	7	5	2	9	68	14	44
2017	EX-01	40	9	24	12	4	4	8	55	18	25
2017	EX-02	43	27	8	0	13	0	9	77	14	11
2014	EX	39	15	11	5	7	7	16	70	15	61
2014	EX-01	36	18	12	3	6	9	15	72	12	33
2014	EX-02	44	13	13	6	13	6	6	64	21	16
2011	EX	37	19	13	7	4	4	15	70	14	75
2011	EX-01	25	28	18	10	6	2	11	61	19	38
2011	EX-02	44	13	9	5	5	4	20	76	12	22
2011	EX-03	61	8	0	0	0	12	18	100	0	11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	28	2	4	2	93	6	53
2019	EX-01	63	28	3	3	3	91	6	32
2019	EX-02	63	27	0	9	0	91	9	11
2017	EX	51	32	6	5	5	84	10	44
2017	EX-01	46	35	7	8	4	81	12	25
2017	EX-02	38	41	8	0	13	79	13	11
2014	EX	57	36	5	2	0	93	2	61
2014	EX-01	64	27	9	0	0	91	0	33
2014	EX-02	44	50	0	6	0	94	6	16
2011	EX	62	29	0	7	1	91	9	76
2011	EX-01	55	33	0	12	0	88	12	39
2011	EX-02	75	16	0	4	4	91	9	22
2011	EX-03	75	25	0	0	0	100	0	11
2008	EX	68	33	0	0	0	100	0	40
2008	EX-01	73	27	0	0	0	100	0	15
2008	EX-02	71	29	0	0	0	100	0	17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	83	15	2	0	0	98	0	53
2019	EX-01	82	15	3	0	0	97	0	32
2019	EX-02	81	19	0	0	0	100	0	11
2017	EX	72	21	0	2	6	92	8	44
2017	EX-01	69	23	0	4	4	92	8	25
2017	EX-02	65	22	0	0	13	87	13	11
2014	EX	72	16	7	3	2	89	5	61
2014	EX-01	70	18	3	6	3	88	9	33
2014	EX-02	88	6	6	0	0	94	0	16
2011	EX	76	17	2	3	3	93	5	75
2011	EX-01	73	23	4	0	0	96	0	38
2011	EX-02	82	5	0	9	4	86	14	22
2011	EX-03	92	8	0	0	0	100	0	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	16	0	2	0	98	2	53
2019	EX-01	76	24	0	0	0	100	0	32
2019	EX-02	91	0	0	9	0	91	9	11
2017	EX	72	16	4	0	8	88	8	44
2017	EX-01	70	19	4	0	8	88	8	25
2017	EX-02	66	14	6	0	13	81	13	11
2014	EX	77	20	2	0	2	97	2	61
2014	EX-01	79	18	0	0	3	97	3	33
2014	EX-02	75	19	6	0	0	94	0	16

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	77	17	2	0	4	0	94	4	52
2019	EX-01	69	21	3	0	7	0	90	7	32
2019	EX-02	90	10	0	0	0	0	100	0	10
2017	EX	67	23	0	7	3	0	90	10	44
2017	EX-01	50	37	0	8	5	0	87	13	25
2017	EX-02	92	0	0	8	0	0	92	8	11
2014	EX	72	10	3	8	5	2	83	13	61
2014	EX-01	70	9	6	6	6	3	81	13	33
2014	EX-02	75	6	0	13	6	0	81	19	16
2011	EX	75	20	0	4	2	0	94	6	76
2011	EX-01	70	23	0	3	3	0	94	6	39
2011	EX-02	75	20	0	5	0	0	95	5	22
2011	EX-03	88	12	0	0	0	0	100	0	11
2008	EX	76	17	2	5	0	0	93	5	41
2008	EX-01	73	20	0	7	0	0	93	7	15
2008	EX-02	71	18	6	6	0	0	88	6	17

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	76	15	2	0	4	4	93	4	53
2019	EX-01	74	15	4	0	3	3	93	3	32
2019	EX-02	65	17	0	0	9	8	90	10	11
2017	EX	72	18	3	7	0	0	90	7	44
2017	EX-01	68	23	0	8	0	0	92	8	25
2017	EX-02	71	8	13	8	0	0	79	8	11
2014	EX	78	10	3	5	0	3	91	5	60
2014	EX-01	79	6	3	9	0	3	88	9	33
2014	EX-02	75	13	6	0	0	6	93	0	16
2011	EX	75	19	1	4	0	0	94	4	76
2011	EX-01	70	22	2	6	0	0	92	6	39
2011	EX-02	78	22	0	0	0	0	100	0	22
2011	EX-03	88	12	0	0	0	0	100	0	11
2008	EX	78	15	2	2	0	2	95	3	41
2008	EX-01	80	13	0	7	0	0	93	7	15
2008	EX-02	82	12	6	0	0	0	94	0	17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	0	6	4	4	2	86	8	53
2019	EX-01	85	0	9	0	6	0	85	6	32
2019	EX-02	81	0	0	19	0	0	81	19	11
2017	EX	83	15	0	3	0	0	97	3	44
2017	EX-01	73	22	0	5	0	0	95	5	25
2017	EX-02	92	8	0	0	0	0	100	0	11
2014	EX	80	7	2	5	5	2	88	10	61
2014	EX-01	85	6	3	3	3	0	91	6	33
2014	EX-02	69	6	0	13	6	6	80	20	16
2011	EX	89	1	1	3	3	3	93	6	75
2011	EX-01	91	3	2	0	4	0	94	4	38
2011	EX-02	85	0	0	10	5	0	85	15	22
2011	EX-03	91	0	0	0	0	9	100	0	11
2008	EX	71	15	0	7	2	5	90	10	41
2008	EX-01	73	20	0	7	0	0	93	7	15
2008	EX-02	59	18	0	12	6	6	81	19	17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	64	22	5	7	2	87	8	53
2019	EX-01	62	23	3	12	0	85	12	32
2019	EX-02	65	17	9	0	8	90	0	11

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	18	2	5	25	91	6	52
2019	EX-01	47	24	3	8	18	87	9	31
2019	EX-02	71	0	0	0	29	100	0	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	6	4	2	2	28	92	2	52
2019	EX-01	62	8	6	3	0	22	89	4	31
2019	EX-02	71	0	0	0	0	29	100	0	11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EX	14	86	55
2018	EX-01	20	80	34

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	9	91	53

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	53	17	6	0	0	7	16	92	0	53
2019	EX-01	48	15	10	0	0	9	18	87	0	32
2019	EX-02	55	29	0	0	0	0	16	100	0	11
2018	EX	40	23	15	13	4	5	0	66	18	54
2018	EX-01	25	29	21	18	5	3	0	55	23	33
2017	EX	46	23	9	7	3	4	8	78	12	44
2017	EX-01	40	19	15	8	0	3	15	72	10	25
2017	EX-02	32	37	0	11	13	8	0	74	26	11
2014	EX	43	18	5	8	2	16	8	80	13	61
2014	EX-01	45	12	3	9	3	24	3	79	17	33
2014	EX-02	38	25	13	6	0	6	13	77	8	16

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	72	24	2	2	0	0	0	97	2	53
2019	EX-01	63	31	3	3	0	0	0	95	3	32
2019	EX-02	83	17	0	0	0	0	0	100	0	11
2018	EX	54	20	12	9	4	0	0	74	14	54
2018	EX-01	42	21	20	13	5	0	0	63	17	33
2017	EX	56	19	11	8	5	0	0	76	13	44
2017	EX-01	45	28	15	9	4	0	0	73	12	25
2017	EX-02	63	13	0	11	13	0	0	76	24	11
2014	EX	56	25	11	5	2	2	0	82	7	61
2014	EX-01	48	21	18	6	3	3	0	72	9	33
2014	EX-02	56	38	6	0	0	0	0	94	0	16
2011	EX	62	21	5	9	1	0	1	84	11	76
2011	EX-01	48	24	10	18	0	0	0	72	18	39
2011	EX-02	76	19	0	0	5	0	0	95	5	22
2011	EX-03	79	12	0	0	0	0	8	100	0	11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	EX	9	91	55
2018	EX-01	14	86	34

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	51	14	6	0	0	9	19	91	0	53
2019	EX-01	44	18	10	0	0	9	19	86	0	32
2019	EX-02	55	9	0	0	0	9	27	100	0	11
2018	EX	42	18	16	5	0	16	4	75	6	55
2018	EX-01	35	18	25	5	0	18	0	64	6	34
2017	EX	46	13	8	0	3	8	21	84	5	44
2017	EX-01	40	8	12	0	0	14	26	81	0	25
2017	EX-02	49	24	6	0	13	0	8	79	14	11
2014	EX	43	12	5	0	2	22	17	89	3	60
2014	EX-01	42	12	0	0	3	33	9	95	5	33
2014	EX-02	40	13	13	0	0	7	27	80	0	15

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	74	17	4	0	0	4	2	96	0	52
2019	EX-01	65	23	6	0	0	3	3	94	0	31
2019	EX-02	91	9	0	0	0	0	0	100	0	11
2018	EX	58	19	12	6	0	5	0	81	6	55
2018	EX-01	46	23	16	7	0	7	0	75	8	34
2017	EX	65	19	7	0	3	4	2	89	4	44
2017	EX-01	55	22	12	0	0	7	3	87	0	25
2017	EX-02	74	13	0	0	13	0	0	87	13	11
2014	EX	68	20	7	0	2	3	0	91	2	60
2014	EX-01	61	18	12	0	3	6	0	84	3	33
2014	EX-02	73	27	0	0	0	0	0	100	0	15
2011	EX	64	25	5	1	3	1	0	90	5	76
2011	EX-01	51	35	8	3	3	0	0	86	6	39
2011	EX-02	78	13	5	0	5	0	0	91	5	22
2011	EX-03	72	20	0	0	0	8	0	100	0	11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	7	93	53
2019	EX-01	5	95	32
2019	EX-02	0	100	11
2014	EX	10	90	61

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	84	9	3	2	2	93	4	53
2019	EX-01	82	6	6	3	3	88	6	32
2019	EX-02	100	0	0	0	0	100	0	11
2018	EX	63	28	2	1	6	91	7	54
2018	EX-01	61	27	3	2	7	88	9	33
2017	EX	63	26	6	2	3	89	5	44
2017	EX-01	54	36	6	4	0	90	4	25
2017	EX-02	79	0	8	0	13	79	13	11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	47	37	7	2	6	2	85	7	52
2019	EX-01	36	49	12	0	0	3	88	0	31
2019	EX-02	55	19	0	0	27	0	73	27	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	34	12	0	2	86	2	52
2019	EX-01	46	37	13	0	3	84	3	32
2019	EX-02	65	17	17	0	0	83	0	11
2018	EX	44	40	6	5	4	85	9	55
2018	EX-01	35	46	8	8	5	80	12	34
2017	EX	42	40	12	2	3	82	6	44
2017	EX-01	33	49	14	4	0	82	4	25
2017	EX-02	49	30	8	0	13	79	13	11

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	28	6	2	2	0	91	3	53
2019	EX-01	57	29	9	3	3	0	85	5	32
2019	EX-02	65	35	0	0	0	0	100	0	11
2018	EX	43	36	1	12	4	3	82	17	55
2018	EX-01	33	37	2	19	5	5	73	25	34
2017	EX	42	39	9	2	8	0	81	10	44
2017	EX-01	38	35	15	3	8	0	73	11	25
2017	EX-02	24	63	0	0	13	0	87	13	11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	33	19	8	11	0	62	19	52
2019	EX-01	24	37	16	9	14	0	61	23	32
2019	EX-02	38	21	19	10	12	0	59	22	10
2018	EX	32	20	21	10	17	0	52	27	54
2018	EX-01	33	16	17	13	21	0	49	34	33
2017	EX	37	27	18	5	10	3	67	15	44
2017	EX-01	33	23	21	4	12	6	60	18	25
2017	EX-02	44	38	10	8	0	0	82	8	11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	30	32	21	7	9	63	16	52
2019	EX-01	35	22	20	11	12	57	24	31
2019	EX-02	8	47	45	0	0	55	0	11
2018	EX	16	35	22	12	14	52	26	54
2018	EX-01	9	38	27	12	15	47	26	33
2017	EX	26	36	20	13	5	62	18	44
2017	EX-01	20	38	18	15	9	58	24	25
2017	EX-02	38	29	15	17	0	68	17	11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	48	22	23	4	2	71	6	51
2019	EX-01	49	22	22	8	0	71	8	30
2019	EX-02	36	27	37	0	0	63	0	11
2018	EX	27	38	14	17	4	65	21	53
2018	EX-01	15	44	17	18	5	60	23	32
2017	EX	32	49	7	10	2	82	12	44
2017	EX-01	26	50	8	13	4	76	16	25
2017	EX-02	48	35	8	9	0	83	9	11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	23	29	24	16	8	52	24	53
2019	EX-01	21	28	21	20	10	49	30	32
2019	EX-02	19	34	29	9	9	53	19	11
2018	EX	14	37	21	8	21	51	28	53
2018	EX-01	10	37	22	10	22	47	32	33
2017	EX	22	26	23	18	11	47	30	44
2017	EX-01	12	30	20	21	16	42	38	25
2017	EX-02	48	0	21	23	8	48	31	11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	40	33	13	9	3	2	74	12	53
2019	EX-01	45	23	15	14	3	0	68	17	32
2019	EX-02	16	65	19	0	0	0	81	0	11
2018	EX	33	36	13	6	12	0	69	18	54
2018	EX-01	33	33	12	5	17	0	66	22	33
2017	EX	42	29	10	15	2	3	73	17	43
2017	EX-01	28	34	11	18	4	5	65	23	24
2017	EX-02	57	19	6	17	0	0	76	17	11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	48	29	13	8	2	78	9	53
2019	EX-01	46	27	15	10	3	73	12	32
2019	EX-02	27	54	19	0	0	81	0	11
2018	EX	33	39	15	5	8	72	13	54
2018	EX-01	27	38	21	4	10	65	14	33
2017	EX	49	33	11	3	4	82	7	44
2017	EX-01	49	27	11	5	8	77	13	25
2017	EX-02	48	35	17	0	0	83	0	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	63	35	2	0	0	98	0	53
2019	EX-01	64	33	3	0	0	97	0	32
2019	EX-02	63	37	0	0	0	100	0	11
2018	EX	51	29	13	5	1	80	7	54
2018	EX-01	46	29	16	6	2	75	9	33
2017	EX	69	16	7	4	3	85	8	44
2017	EX-01	68	13	12	7	0	80	7	25
2017	EX-02	70	17	0	0	13	87	13	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	41	40	15	4	0	81	4	53
2019	EX-01	42	36	16	6	0	78	6	32
2019	EX-02	27	54	19	0	0	81	0	11
2018	EX	33	37	19	9	1	70	11	54
2018	EX-01	22	40	24	10	2	63	13	33
2017	EX	44	36	13	7	0	80	7	44
2017	EX-01	39	42	7	12	0	81	12	25
2017	EX-02	45	27	28	0	0	72	0	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	24	6	2	0	92	2	53
2019	EX-01	63	24	10	3	0	87	3	32
2019	EX-02	71	29	0	0	0	100	0	11
2018	EX	37	44	7	10	1	82	12	54
2018	EX-01	32	46	8	12	2	78	14	33
2017	EX	50	28	16	3	3	78	6	44
2017	EX-01	47	21	27	5	0	68	5	25
2017	EX-02	49	38	0	0	13	87	13	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	79	15	2	3	95	3	53
2019	EX-01	79	12	3	6	91	6	32
2019	EX-02	91	9	0	0	100	0	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	52	29	17	2	0	0	81	2	53
2019	EX-01	49	26	22	3	0	0	75	3	32
2019	EX-02	53	28	19	0	0	0	81	0	11
2018	EX	46	29	19	2	4	0	75	6	53
2018	EX-01	40	34	24	0	2	0	74	2	33
2017	EX	40	30	20	3	5	2	71	8	44
2017	EX-01	30	24	30	3	9	4	57	12	25
2017	EX-02	46	38	9	6	0	0	84	6	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	82	18	0	0	0	0	100	0	52
2019	EX-01	77	23	0	0	0	0	100	0	31
2019	EX-02	91	9	0	0	0	0	100	0	11
2018	EX	74	17	2	1	4	2	92	6	54
2018	EX-01	74	18	3	0	5	0	92	5	33
2017	EX	82	8	4	3	2	0	90	6	44
2017	EX-01	82	7	7	0	4	0	88	4	25
2017	EX-02	81	6	0	13	0	0	87	13	11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	88	2	2	2	7	96	2	52
2019	EX-01	88	3	0	3	6	97	3	31
2019	EX-02	92	0	0	0	8	100	0	11
2018	EX	87	8	1	1	1	97	1	54
2018	EX-01	90	8	0	0	2	100	0	33

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	87	9	2	0	0	2	0	98	0	53
2019	EX-01	88	9	0	0	0	3	0	100	0	32
2019	EX-02	81	11	8	0	0	0	0	92	0	11
2018	EX	75	7	7	5	6	0	0	82	11	54
2018	EX-01	65	11	11	8	5	0	0	77	13	33
2017	EX	74	16	2	0	6	0	2	92	6	44
2017	EX-01	77	15	4	0	4	0	0	92	4	25
2017	EX-02	70	17	0	0	13	0	0	87	13	11

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	68	30	0	2	0	0	98	2	52
2019	EX-01	69	31	0	0	0	0	100	0	31
2019	EX-02	63	37	0	0	0	0	100	0	11
2018	EX	46	32	21	2	0	0	78	2	55
2018	EX-01	42	27	28	3	0	0	69	3	34
2017	EX	56	28	7	3	5	2	85	7	44
2017	EX-01	55	20	13	4	8	0	75	12	25
2017	EX-02	70	30	0	0	0	0	100	0	11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	83	10	2	2	4	0	93	5	53
2019	EX-01	78	10	3	3	6	0	88	9	32
2019	EX-02	100	0	0	0	0	0	100	0	11
2018	EX	71	10	6	6	6	0	81	12	54
2018	EX-01	66	9	8	10	8	0	75	18	33
2017	EX	68	17	7	0	6	2	86	6	44
2017	EX-01	71	12	13	0	4	0	83	4	25
2017	EX-02	60	27	0	0	13	0	87	13	11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	46	30	19	2	4	0	76	5	53
2019	EX-01	43	24	27	3	3	0	67	5	32
2019	EX-02	34	45	11	0	9	0	79	9	11
2018	EX	40	35	16	5	1	1	77	7	55
2018	EX-01	37	27	23	8	2	2	66	11	34
2017	EX	54	30	16	0	0	0	84	0	43
2017	EX-01	55	29	16	0	0	0	84	0	24
2017	EX-02	60	23	17	0	0	0	83	0	11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	65	28	3	4	0	0	93	4	53
2019	EX-01	62	29	3	6	0	0	91	6	32
2019	EX-02	62	38	0	0	0	0	100	0	11
2018	EX	57	37	4	0	2	0	94	2	55
2018	EX-01	56	38	4	0	3	0	93	3	34
2017	EX	60	34	4	0	0	2	96	0	44
2017	EX-01	70	23	7	0	0	0	93	0	25
2017	EX-02	54	46	0	0	0	0	100	0	11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	96	4	0	0	0	0	100	0	53
2019	EX-01	100	0	0	0	0	0	100	0	32
2019	EX-02	91	9	0	0	0	0	100	0	11
2018	EX	87	9	1	2	0	0	96	2	55
2018	EX-01	91	9	0	0	0	0	100	0	34
2017	EX	87	7	0	0	3	2	97	3	44
2017	EX-01	96	4	0	0	0	0	100	0	25
2017	EX-02	74	13	0	0	13	0	87	13	11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	EX	75	20	5	0	95	53
2019	EX-01	71	25	4	0	96	32
2019	EX-02	91	9	0	0	100	11
2018	EX	68	31	2	0	98	54
2018	EX-01	63	37	0	0	100	34
2017	EX	62	33	3	2	97	44
2017	EX-01	68	32	0	0	100	25
2017	EX-02	66	34	0	0	100	11

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	20	31	43	4	2	52	6	53
2019	EX-01	25	18	51	3	3	43	6	32
2019	EX-02	8	55	28	9	0	63	9	11
2018	EX	7	41	34	6	11	49	17	55
2018	EX-01	6	43	34	5	12	49	17	34
2017	EX	19	34	32	8	7	53	15	44
2017	EX-01	23	30	35	4	9	53	12	25
2017	EX-02	6	45	18	21	9	52	30	11

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	4	11	41	30	15	44	15	53
2019	EX-01	3	15	34	30	18	48	18	32
2019	EX-02	9	9	37	36	9	45	19	11
2018	EX	8	17	36	25	14	39	25	55
2018	EX-01	10	10	41	28	11	39	20	34
2017	EX	2	14	35	34	15	49	16	44
2017	EX-01	4	12	39	31	15	46	15	25
2017	EX-02	0	30	30	32	8	40	30	11

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	15	37	30	10	5	2	16	84	53
2019	EX-01	17	28	35	9	8	3	17	83	32
2019	EX-02	9	43	27	22	0	0	9	91	11
2018	EX	32	25	19	18	5	1	33	67	55
2018	EX-01	28	20	22	21	7	2	28	72	34
2017	EX	36	35	13	9	7	0	36	64	44
2017	EX-01	36	27	19	8	9	0	36	64	25
2017	EX-02	24	50	0	18	8	0	24	76	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	69	31	44
2019	EX-01	69	31	26
2019	EX-02	62	38	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	EX	38	62	43
2019	EX-01	37	63	26
2018	EX	49	51	36
2018	EX-01	46	54	23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	58	16	9	3	7	2	5	79	11	53
2019	EX-01	58	13	11	3	9	3	3	76	12	32
2019	EX-02	53	21	9	0	0	0	17	89	0	11
2018	EX	54	11	13	5	5	2	11	74	11	55
2018	EX-01	52	8	12	5	8	3	12	71	15	34

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	49	28	7	7	6	2	79	14	43
2019	EX-01	47	21	12	8	7	4	72	16	25
2019	EX-02	61	20	0	10	9	0	81	19	10
2018	EX	41	27	5	12	9	6	72	23	36
2018	EX-01	35	24	8	15	14	4	62	30	23
2017	EX	52	18	7	9	7	7	75	17	28
2017	EX-01	51	18	13	6	13	0	69	18	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	EX	9	16	17	25	14	7	13	30	49	44
2019	EX-01	8	15	20	23	19	8	7	26	50	26
2019	EX-02	9	9	23	29	12	0	19	22	50	10
2018	EX	14	8	9	14	41	3	12	26	64	36
2018	EX-01	14	4	5	14	45	4	14	22	72	23
2017	EX	4	9	9	17	33	0	30	17	70	28
2017	EX-01	7	6	0	24	41	0	23	16	84	16

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 94. Please indicate your occupational group and level. Occupational group and level - EX

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.