2019 Public Service Employee Survey Results by Theme for Protected Areas Establishment and Conservation Directorate

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 39 12 7 5 0 0 76 12 181595
2019 Parks Canada 44 37 10 6 3 0 0 81 10 4400
2019 National Office 39 40 9 9 3 0 0 79 11 951
2019 Protected Areas Establishment and Conservation Directorate 38 40 7 12 3 0 0 78 15 132

Question 11. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 10 8 0 0 68 18 181182
2019 Parks Canada 35 36 12 10 6 0 0 72 16 4383
2019 National Office 33 39 13 10 5 0 0 71 15 945
2019 Protected Areas Establishment and Conservation Directorate 20 47 12 12 8 0 0 67 20 130

Question 12. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 33 10 3 2 0 0 85 5 180371
2019 Parks Canada 58 29 8 3 1 0 0 88 4 4371
2019 National Office 52 34 10 3 2 0 0 86 4 943
2019 Protected Areas Establishment and Conservation Directorate 51 39 8 1 2 0 0 90 2 130

Question 16. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 38 10 5 3 0 0 81 8 181588
2019 Parks Canada 51 35 8 5 2 0 0 86 6 4406
2019 National Office 44 39 9 6 2 0 0 83 8 950
2019 Protected Areas Establishment and Conservation Directorate 43 41 7 7 3 0 0 84 9 132

Question 51. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 31 15 8 6 1 0 70 15 181212
2019 Parks Canada 46 30 12 8 4 0 0 76 12 4394
2019 National Office 45 32 11 8 4 0 0 77 12 943
2019 Protected Areas Establishment and Conservation Directorate 32 35 17 10 7 0 0 67 16 130

Question 52. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 37 34 14 9 6 0 0 71 15 180546
2019 Parks Canada 41 32 12 10 5 0 0 74 14 4387
2019 National Office 43 33 11 9 4 0 0 76 14 945
2019 Protected Areas Establishment and Conservation Directorate 28 36 14 12 9 0 0 65 21 132

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 25 18 11 8 3 1 61 20 181559
2019 Parks Canada 41 26 15 8 5 3 1 70 14 4398
2019 National Office 44 26 14 9 5 2 0 72 14 946
2019 Protected Areas Establishment and Conservation Directorate 35 38 11 11 5 1 0 73 16 132
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 27 15 5 3 1 4 75 9 181574
2019 Parks Canada 44 28 14 6 3 1 4 76 9 4398
2019 National Office 51 30 10 4 2 1 3 84 6 947
2019 Protected Areas Establishment and Conservation Directorate 53 35 5 5 2 0 0 88 7 131

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 27 11 6 4 2 1 78 10 181318
2019 Parks Canada 50 28 10 7 4 1 0 79 11 4392
2019 National Office 49 30 9 6 4 2 0 81 10 948
2019 Protected Areas Establishment and Conservation Directorate 46 27 12 9 5 1 0 74 14 132

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 46 31 10 7 5 1 0 77 12 180879
2019 Parks Canada 46 31 10 8 5 1 0 78 13 4392
2019 National Office 45 32 10 8 4 1 0 78 12 946
2019 Protected Areas Establishment and Conservation Directorate 36 32 15 11 5 1 0 68 16 131

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 28 10 6 5 0 0 79 11 181662
2019 Parks Canada 52 28 9 7 5 0 0 80 12 4402
2019 National Office 52 28 8 8 4 0 0 80 12 948
2019 Protected Areas Establishment and Conservation Directorate 48 31 7 8 6 0 0 79 14 132

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 31 15 8 7 6 0 68 16 181333
2019 Parks Canada 34 32 14 9 6 5 0 69 16 4386
2019 National Office 32 34 14 8 6 6 1 70 15 946
2019 Protected Areas Establishment and Conservation Directorate 25 32 17 10 6 10 0 63 18 132

Question 35. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 31 17 12 9 3 0 62 21 180978
2019 Parks Canada 31 31 15 12 8 2 0 63 22 4384
2019 National Office 27 37 14 12 8 2 0 65 20 945
2019 Protected Areas Establishment and Conservation Directorate 18 32 21 16 11 1 0 51 27 132

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 30 20 15 10 5 0 53 26 180782
2019 Parks Canada 21 29 18 16 10 4 0 53 28 4382
2019 National Office 18 33 20 16 9 4 0 53 26 944
2019 Protected Areas Establishment and Conservation Directorate 7 29 21 26 15 2 0 37 41 131

Question 37. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 19 31 18 17 12 3 0 52 29 181112
2019 Parks Canada 19 31 17 18 13 3 0 51 32 4388
2019 National Office 18 34 16 19 10 2 0 53 30 947
2019 Protected Areas Establishment and Conservation Directorate 9 32 21 22 14 3 0 42 36 132
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 28 36 15 12 8 0 0 65 20 181492
2019 Parks Canada 31 38 14 11 7 0 0 68 18 4392
2019 National Office 32 36 14 13 5 0 0 69 17 946
2019 Protected Areas Establishment and Conservation Directorate 21 44 8 15 11 1 0 66 26 131

Question 9. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 42 12 10 4 0 0 74 14 180719
2019 Parks Canada 32 42 11 10 4 0 0 74 15 4368
2019 National Office 28 42 12 14 5 0 0 70 18 938
2019 Protected Areas Establishment and Conservation Directorate 21 48 14 13 4 0 0 69 17 130

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 31 13 8 5 1 1 74 14 181505
2019 Parks Canada 38 32 14 9 6 0 0 71 15 4403
2019 National Office 37 32 15 10 5 1 0 70 15 949
2019 Protected Areas Establishment and Conservation Directorate 33 33 17 8 8 2 0 67 16 132

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 40 12 13 6 0 0 69 19 181032
2019 Parks Canada 31 41 10 13 5 0 0 72 18 4389
2019 National Office 28 40 12 13 5 0 1 69 18 946
2019 Protected Areas Establishment and Conservation Directorate 31 41 15 12 1 0 0 72 13 131

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 32 17 14 11 2 0 57 25 181262
2019 Parks Canada 24 32 16 14 10 3 0 58 25 4396
2019 National Office 21 36 17 14 10 2 0 57 25 946
2019 Protected Areas Establishment and Conservation Directorate 16 39 16 18 11 1 0 55 29 132

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 28 15 14 16 2 2 52 32 181671
2019 Parks Canada 20 29 16 16 14 3 2 52 31 4401
2019 National Office 18 31 15 17 16 1 2 51 34 950
2019 Protected Areas Establishment and Conservation Directorate 16 33 12 21 17 1 1 50 38 132

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 51 24 13 5 3 1 4 78 9 181398
2019 Parks Canada 49 24 14 5 3 1 4 76 9 4380
2019 National Office 45 27 16 6 3 0 3 74 10 944
2019 Protected Areas Establishment and Conservation Directorate 27 35 22 9 5 0 3 64 14 131

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 11 7 4 5 2 14 79 12 181293
2019 Parks Canada 53 14 9 5 6 2 12 78 12 4384
2019 National Office 51 13 10 6 6 1 12 74 15 944
2019 Protected Areas Establishment and Conservation Directorate 48 16 13 8 3 3 10 73 13 132

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 24 16 7 5 2 4 71 12 181082
2019 Parks Canada 41 24 18 7 5 2 3 69 13 4378
2019 National Office 42 25 18 8 3 1 3 70 11 947
2019 Protected Areas Establishment and Conservation Directorate 37 31 21 7 1 0 3 70 8 132

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 41 21 16 8 6 3 4 67 16 180682
2019 Parks Canada 39 23 17 9 6 3 4 66 16 4370
2019 National Office 39 22 18 10 4 4 3 66 15 943
2019 Protected Areas Establishment and Conservation Directorate 28 36 19 7 3 4 3 69 11 131

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 17 13 9 9 3 5 65 20 180933
2019 Parks Canada 34 18 18 13 10 3 4 56 25 4380
2019 National Office 41 16 16 12 9 2 4 61 22 944
2019 Protected Areas Establishment and Conservation Directorate 26 26 17 18 7 3 4 55 27 132

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 65 15 8 3 2 2 5 86 6 180964
2019 Parks Canada 62 17 9 3 2 2 4 85 6 4372
2019 National Office 70 13 7 3 1 2 4 88 5 943
2019 Protected Areas Establishment and Conservation Directorate 62 18 12 3 1 1 3 84 4 130

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 72 9 5 2 3 4 4 88 6 180710
2019 Parks Canada 77 9 4 2 2 2 4 92 4 4371
2019 National Office 79 8 3 2 1 2 4 93 4 942
2019 Protected Areas Establishment and Conservation Directorate 74 14 2 2 1 4 5 95 3 129

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 75 7 4 1 2 2 9 92 4 180694
2019 Parks Canada 75 8 4 2 2 2 8 92 4 4371
2019 National Office 80 5 3 1 1 0 10 96 2 942
2019 Protected Areas Establishment and Conservation Directorate 75 10 4 2 0 0 9 93 3 130

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 37 14 11 7 0 0 68 18 180719
2019 Parks Canada 33 38 11 11 6 0 0 71 18 4382
2019 National Office 32 40 12 11 5 0 0 72 16 945
2019 Protected Areas Establishment and Conservation Directorate 23 44 13 15 5 0 0 67 20 130

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 33 15 9 7 0 0 68 16 181253
2019 Parks Canada 38 33 13 10 5 0 0 71 15 4382
2019 National Office 37 36 12 10 5 0 0 73 15 945
2019 Protected Areas Establishment and Conservation Directorate 31 40 9 13 8 0 0 70 21 131

Question 15. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 39 13 9 5 0 0 72 14 179179
2019 Parks Canada 34 39 13 9 4 0 0 74 13 4359
2019 National Office 31 39 14 11 4 1 0 71 15 935
2019 Protected Areas Establishment and Conservation Directorate 21 43 18 11 6 0 1 65 17 131

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 40 19 10 6 4 0 63 17 181429
2019 Parks Canada 22 43 17 11 5 2 0 66 16 4404
2019 National Office 23 45 17 10 3 2 0 69 14 949
2019 Protected Areas Establishment and Conservation Directorate 16 50 18 9 8 0 0 66 16 131

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 31 10 8 5 0 0 77 13 181242
2019 Parks Canada 44 32 10 9 5 0 0 77 14 4394
2019 National Office 46 33 9 7 4 0 0 80 11 946
2019 Protected Areas Establishment and Conservation Directorate 36 41 8 9 6 0 1 77 15 132

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 39 32 17 7 4 0 1 71 12 180499
2019 Parks Canada 39 29 19 8 5 0 1 69 13 4382
2019 National Office 34 30 20 9 6 0 1 64 16 942
2019 Protected Areas Establishment and Conservation Directorate 17 32 30 15 6 0 0 49 21 130

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 57 20 8 4 5 2 4 82 10 181432
2019 Parks Canada 54 22 8 5 4 1 6 82 9 4396
2019 National Office 63 23 5 3 3 2 2 89 6 948
2019 Protected Areas Establishment and Conservation Directorate 68 20 5 5 0 1 1 90 5 132

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Public Service 27 38 35 181906
2019 Parks Canada 28 36 36 4398
2019 National Office 29 36 35 949
2019 Protected Areas Establishment and Conservation Directorate 22 44 35 131

Question 55. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Public Service 15 33 29 6 12 6 49800
2019 Parks Canada 10 22 13 10 39 6 1275
2019 National Office 10 36 26 4 19 5 282
2019 Protected Areas Establishment and Conservation Directorate 14 40 14 0 20 11 29
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 44 38 10 5 3 0 0 82 8 180781
2019 Parks Canada 48 35 9 5 3 0 0 83 8 4373
2019 National Office 45 38 9 5 3 0 0 83 8 943
2019 Protected Areas Establishment and Conservation Directorate 32 52 7 6 4 0 0 84 10 130

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 27 42 17 9 4 1 0 70 13 181538
2019 Parks Canada 30 41 16 8 3 1 0 72 12 4394
2019 National Office 33 41 14 10 2 0 0 74 12 948
2019 Protected Areas Establishment and Conservation Directorate 25 42 14 15 5 0 0 66 20 132

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 24 35 19 9 1 1 29 35 181388
2019 Parks Canada 8 23 34 20 12 1 1 33 32 4382
2019 National Office 9 26 35 21 8 0 1 29 35 947
2019 Protected Areas Establishment and Conservation Directorate 7 21 42 22 7 1 0 30 28 132

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 27 24 16 2 2 42 30 180845
2019 Parks Canada 10 18 28 23 17 2 1 42 29 4378
2019 National Office 11 22 30 23 12 2 1 36 33 947
2019 Protected Areas Establishment and Conservation Directorate 11 28 29 23 8 1 0 31 40 132

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 16 23 29 18 10 2 2 29 41 181013
2019 Parks Canada 15 24 29 16 12 2 2 29 41 4383
2019 National Office 14 24 33 17 9 2 2 27 39 945
2019 Protected Areas Establishment and Conservation Directorate 21 29 33 14 2 1 1 16 50 132

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 15 31 28 16 1 2 46 22 180493
2019 Parks Canada 4 10 27 31 24 1 3 58 14 4359
2019 National Office 4 15 34 31 14 1 2 46 19 941
2019 Protected Areas Establishment and Conservation Directorate 1 15 36 36 10 1 1 47 16 132

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 20 27 20 14 1 2 36 36 181066
2019 Parks Canada 15 18 25 21 17 1 2 39 35 4381
2019 National Office 17 20 28 20 12 1 2 33 39 943
2019 Protected Areas Establishment and Conservation Directorate 19 25 30 14 8 1 3 23 46 130

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 18 26 22 16 3 3 41 32 180618
2019 Parks Canada 11 18 25 20 20 3 3 43 31 4370
2019 National Office 12 23 29 17 15 3 2 33 36 946
2019 Protected Areas Establishment and Conservation Directorate 15 26 32 12 11 3 1 24 43 130

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 14 22 31 17 11 2 2 30 38 180911
2019 Parks Canada 13 21 29 17 15 2 3 34 36 4373
2019 National Office 11 24 31 21 10 2 1 32 36 945
2019 Protected Areas Establishment and Conservation Directorate 13 31 31 16 7 0 1 24 45 132

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 19 33 23 13 1 1 37 30 181282
2019 Parks Canada 12 20 32 21 12 1 2 34 33 4384
2019 National Office 8 26 34 19 10 0 1 30 35 946
2019 Protected Areas Establishment and Conservation Directorate 6 29 39 21 5 0 0 26 36 132

Question 40. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 15 33 21 18 10 3 0 50 29 180810
2019 Parks Canada 17 33 21 19 7 3 0 51 27 4388
2019 National Office 14 32 23 21 7 2 0 48 29 943
2019 Protected Areas Establishment and Conservation Directorate 6 36 22 27 8 1 0 42 36 131

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 29 9 9 6 1 0 75 16 181181
2019 Parks Canada 42 30 10 11 6 0 0 73 18 4397
2019 National Office 42 33 8 10 7 0 0 75 17 949
2019 Protected Areas Establishment and Conservation Directorate 31 49 5 10 5 1 0 80 15 132

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 49 33 8 7 3 0 0 82 11 181129
2019 Parks Canada 44 36 8 9 4 0 0 80 12 4396
2019 National Office 48 35 6 7 3 0 0 83 11 948
2019 Protected Areas Establishment and Conservation Directorate 43 44 4 8 2 0 0 86 10 132

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 36 12 5 3 1 0 79 8 181393
2019 Parks Canada 42 38 10 7 3 1 0 80 9 4399
2019 National Office 44 37 8 7 3 1 0 82 10 947
2019 Protected Areas Establishment and Conservation Directorate 34 49 5 8 4 1 0 83 11 132

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 38 13 7 4 2 0 75 11 180695
2019 Parks Canada 37 38 14 6 3 1 0 76 10 4389
2019 National Office 37 41 12 7 2 1 0 79 9 947
2019 Protected Areas Establishment and Conservation Directorate 27 50 11 8 5 1 0 77 12 132

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 34 13 4 3 3 0 79 7 180863
2019 Parks Canada 39 33 16 5 2 3 0 76 8 4396
2019 National Office 39 37 15 5 2 3 0 78 7 948
2019 Protected Areas Establishment and Conservation Directorate 34 43 14 8 0 1 0 78 8 132

Question 50. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 34 9 5 4 0 0 82 9 181342
2019 Parks Canada 52 32 8 5 3 0 0 84 8 4396
2019 National Office 52 33 7 5 3 1 0 86 7 942
2019 Protected Areas Establishment and Conservation Directorate 37 43 9 5 5 0 0 80 10 132

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 29 30 16 10 7 5 3 64 19 181323
2019 Parks Canada 26 31 15 13 8 4 2 61 22 4393
2019 National Office 25 30 15 13 6 5 5 62 21 949
2019 Protected Areas Establishment and Conservation Directorate 17 35 18 12 8 6 5 58 22 131

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 14 9 5 2 1 71 15 181324
2019 Parks Canada 34 34 13 10 5 2 1 70 16 4398
2019 National Office 33 38 12 10 5 2 1 73 15 950
2019 Protected Areas Establishment and Conservation Directorate 17 46 16 14 8 0 0 63 21 132

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 32 36 18 7 5 1 0 69 12 181009
2019 Parks Canada 32 37 17 8 4 2 0 70 13 4384
2019 National Office 29 41 17 8 4 1 0 71 12 948
2019 Protected Areas Establishment and Conservation Directorate 20 44 20 7 7 1 0 65 14 132

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 24 19 13 13 8 2 50 29 181309
2019 Parks Canada 23 26 17 14 12 6 2 53 28 4395
2019 National Office 17 25 18 14 13 9 3 48 31 949
2019 Protected Areas Establishment and Conservation Directorate 12 27 17 18 17 7 2 43 39 132

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 38 44 5 10 3 0 0 82 13 181754
2019 Parks Canada 36 47 4 10 3 0 0 83 13 4402
2019 National Office 37 47 4 11 2 0 0 84 12 949
2019 Protected Areas Establishment and Conservation Directorate 27 53 3 14 3 0 0 81 17 132

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 43 35 7 10 5 0 0 78 15 181461
2019 Parks Canada 43 35 6 11 4 0 0 79 15 4399
2019 National Office 44 35 6 11 4 0 0 79 15 949
2019 Protected Areas Establishment and Conservation Directorate 29 41 5 18 6 0 0 71 24 132

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 45 35 9 7 3 0 0 81 10 180486
2019 Parks Canada 48 35 7 7 3 0 0 83 10 4379
2019 National Office 48 34 8 7 2 0 0 83 9 942
2019 Protected Areas Establishment and Conservation Directorate 35 42 6 13 4 0 0 77 17 132

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 67 19 5 5 3 0 1 87 8 181425
2019 Parks Canada 73 16 4 3 2 0 2 91 5 4404
2019 National Office 60 23 6 8 2 0 1 84 10 949
2019 Protected Areas Establishment and Conservation Directorate 67 19 4 7 3 0 1 87 9 132

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 15 6 4 2 0 3 88 6 181428
2019 Parks Canada 73 12 6 3 2 0 4 89 5 4400
2019 National Office 64 20 7 5 2 0 2 85 8 948
2019 Protected Areas Establishment and Conservation Directorate 65 17 9 3 4 0 3 84 7 132

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 80 10 4 1 2 0 3 93 3 180870
2019 Parks Canada 81 9 4 2 2 0 3 93 3 4387
2019 National Office 81 11 3 2 2 0 1 93 4 944
2019 Protected Areas Establishment and Conservation Directorate 78 10 5 2 3 0 2 89 5 130

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 40 20 12 6 5 13 3 72 14 181690
2019 Parks Canada 32 17 14 10 9 14 4 60 23 4394
2019 National Office 49 27 11 4 2 6 1 82 6 946
2019 Protected Areas Establishment and Conservation Directorate 39 31 11 4 3 9 3 80 8 132

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 46 9 6 2 1 2 82 8 181117
2019 Parks Canada 33 47 9 7 3 1 1 82 10 4393
2019 National Office 37 47 7 6 2 0 1 85 8 945
2019 Protected Areas Establishment and Conservation Directorate 26 56 8 6 2 0 2 84 8 132

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 9 3 2 5 2 86 5 181080
2019 Parks Canada 53 28 8 3 2 5 1 86 5 4398
2019 National Office 58 27 8 3 1 3 1 88 4 947
2019 Protected Areas Establishment and Conservation Directorate 48 33 9 2 3 3 2 86 5 132

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 181483
2019 Parks Canada 14 86 4391
2019 National Office 12 88 945
2019 Protected Areas Establishment and Conservation Directorate 12 88 131

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 51 49 23324
2019 Parks Canada 51 49 597
2019 National Office 46 54 104
2019 Protected Areas Establishment and Conservation Directorate 61 39 13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 60 40 23324
2019 Parks Canada 49 51 597
2019 National Office 63 37 104
2019 Protected Areas Establishment and Conservation Directorate 43 57 13

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 23324
2019 Parks Canada 6 94 597
2019 National Office 8 92 104

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 23324

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 23324
2019 Parks Canada 6 94 597
2019 Protected Areas Establishment and Conservation Directorate 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 23324
2019 Parks Canada 26 74 597
2019 National Office 11 89 104
2019 Protected Areas Establishment and Conservation Directorate 54 46 13

Question 59g. From whom did you experience harassment on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 23324
2019 Parks Canada 3 97 597

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Parks Canada 45 55 593
2019 National Office 44 56 102
2019 Protected Areas Establishment and Conservation Directorate 43 57 12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 39 61 23086
2019 Parks Canada 39 61 593
2019 National Office 47 53 102

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 47 53 23086
2019 Parks Canada 45 55 593
2019 National Office 56 44 102
2019 Protected Areas Establishment and Conservation Directorate 53 47 12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 42 58 23086
2019 Parks Canada 42 58 593
2019 National Office 45 55 102

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 31 69 23086
2019 Parks Canada 33 67 593
2019 National Office 44 56 102
2019 Protected Areas Establishment and Conservation Directorate 60 40 12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 55 45 23086
2019 Parks Canada 62 38 593
2019 National Office 54 46 102

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 36 64 23086
2019 Parks Canada 38 62 593
2019 National Office 39 61 102
2019 Protected Areas Establishment and Conservation Directorate 52 48 12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 23086
2019 Parks Canada 1 99 593

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 23086
2019 Parks Canada 14 86 593
2019 National Office 8 92 102

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 23086
2019 Parks Canada 15 85 593
2019 National Office 11 89 102

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 23086
2019 Parks Canada 45 55 593
2019 National Office 48 52 102
2019 Protected Areas Establishment and Conservation Directorate 50 50 12

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 23086
2019 Parks Canada 32 68 593
2019 National Office 19 81 102

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 23086
2019 Parks Canada 15 85 593
2019 National Office 11 89 102

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 52 48 22957
2019 Parks Canada 55 45 590
2019 National Office 59 41 101
2019 Protected Areas Establishment and Conservation Directorate 44 56 12

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 22957
2019 Parks Canada 29 71 590
2019 National Office 30 70 101

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 22957
2019 Parks Canada 16 84 590
2019 National Office 14 86 101
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 21 79 22957
2019 Parks Canada 17 83 590
2019 National Office 19 81 101
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 22957
2019 Parks Canada 12 88 590
2019 National Office 12 88 101
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 22957
2019 Parks Canada 7 93 590
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 22957
2019 Parks Canada 20 80 590
2019 National Office 21 79 101

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 22957
2019 Parks Canada 10 90 590
2019 National Office 15 85 101

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 22957
2019 Parks Canada 23 77 590
2019 National Office 19 81 101

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 21361
2019 Parks Canada 12 88 552

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 21361
2019 Parks Canada 28 72 552

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Parks Canada 12 88 552

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 21361
2019 Parks Canada 9 91 552

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Parks Canada 10 90 552
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 21361
2019 Parks Canada 8 92 552
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Parks Canada 6 94 552

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 12 88 21361
2019 Parks Canada 15 85 552

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Parks Canada 13 87 552

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 32 68 21361
2019 Parks Canada 33 67 552
2019 Protected Areas Establishment and Conservation Directorate 53 47 12

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 21361
2019 Parks Canada 9 91 552
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 48 52 21361
2019 Parks Canada 45 55 552
2019 Protected Areas Establishment and Conservation Directorate 56 44 12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 21361
2019 Parks Canada 1 99 552
2019 Protected Areas Establishment and Conservation Directorate 0 100 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 56 44 21361
2019 Parks Canada 55 45 552

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 21361
2019 Parks Canada 6 94 552

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 13 87 21361
2019 Parks Canada 14 86 552

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 181223
2019 Parks Canada 22 78 4388
2019 National Office 17 83 946
2019 Protected Areas Establishment and Conservation Directorate 14 86 131

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 18 17 19 8 8 23 7 51 22 181570
2019 Parks Canada 20 19 17 10 8 19 7 53 24 4390
2019 National Office 13 16 18 9 7 29 9 45 26 949
2019 Protected Areas Establishment and Conservation Directorate 7 20 22 12 6 29 4 41 27 132

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 30 16 7 5 8 1 69 13 181533
2019 Parks Canada 34 29 16 8 5 6 1 68 14 4388
2019 National Office 28 31 16 9 5 9 1 66 16 949
2019 Protected Areas Establishment and Conservation Directorate 24 33 20 11 4 7 1 62 16 132

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 181371
2019 Parks Canada 7 93 4393
2019 National Office 5 95 947
2019 Protected Areas Establishment and Conservation Directorate 6 94 131

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 38 62 12977
2019 Parks Canada 44 56 272
2019 National Office 27 73 43

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 76 24 12977
2019 Parks Canada 66 34 272
2019 National Office 83 17 43

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12977
2019 Parks Canada 3 97 272

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 12977

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12977
2019 Parks Canada 9 91 272

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Parks Canada 25 75 272

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12977
2019 Parks Canada 8 92 272

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 26 74 12755
2019 Parks Canada 21 79 268
2019 National Office 15 85 41

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 20 80 12755
2019 Parks Canada 15 85 268
2019 National Office 15 85 41

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 12755
2019 Parks Canada 12 88 268

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12755
2019 Parks Canada 3 97 268
2019 National Office 0 100 41

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Parks Canada 32 68 268
2019 National Office 19 81 41

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12755
2019 Parks Canada 35 65 268
2019 National Office 27 73 41

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 12755
2019 Parks Canada 4 96 268
2019 National Office 0 100 41

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 12755
2019 Parks Canada 4 96 268
2019 National Office 0 100 41

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 8 92 12755
2019 Parks Canada 8 92 268

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 12755
2019 Parks Canada 15 85 268
2019 National Office 14 86 41

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 1 99 12755
2019 National Office 0 100 41

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12755
2019 Parks Canada 8 92 268
2019 National Office 20 80 41

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 0 100 12755
2019 Parks Canada 0 100 268
2019 National Office 0 100 41

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 18 82 12755
2019 Parks Canada 18 82 268
2019 National Office 22 78 41

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 29 71 12647
2019 Parks Canada 34 66 269
2019 National Office 43 57 41

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 14 86 12647
2019 Parks Canada 9 91 269
2019 National Office 11 89 41

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Parks Canada 7 93 269

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 17 83 12647
2019 Parks Canada 10 90 269
2019 National Office 14 86 41

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 5 95 12647
2019 Parks Canada 5 95 269

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 12647
2019 Parks Canada 5 95 269

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Parks Canada 12 88 269
2019 National Office 15 85 41

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 12647
2019 Parks Canada 5 95 269

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 49 51 12647
2019 Parks Canada 51 49 269
2019 National Office 46 54 41

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 6 94 11129
2019 Parks Canada 6 94 245

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 15 85 11129
2019 Parks Canada 25 75 245

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Parks Canada 3 97 245

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Parks Canada 2 98 245

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Parks Canada 3 97 245

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 4 96 11129
2019 Parks Canada 4 96 245

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 7 93 11129
2019 Parks Canada 4 96 245

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Parks Canada 11 89 245

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 11129
2019 Parks Canada 8 92 245

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 27 73 11129
2019 Parks Canada 28 72 245

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 9 91 11129
2019 Parks Canada 7 93 245

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 45 55 11129
2019 Parks Canada 38 62 245

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 2 98 11129

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 62 38 11129
2019 Parks Canada 60 40 245

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 3 97 11129
2019 Parks Canada 3 97 245

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 11 89 11129
2019 Parks Canada 12 88 245

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 10 90 181243
2019 Parks Canada 11 89 4389
2019 National Office 8 92 947
2019 Protected Areas Establishment and Conservation Directorate 7 93 132

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 20 16 21 4 4 27 7 55 13 181334
2019 Parks Canada 23 17 20 5 4 25 8 59 12 4387
2019 National Office 15 15 20 4 3 35 8 53 12 950
2019 Protected Areas Establishment and Conservation Directorate 12 18 25 5 6 30 3 46 17 132

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 36 28 17 4 4 10 1 72 9 181260
2019 Parks Canada 38 28 16 4 3 9 1 73 9 4390
2019 National Office 31 30 19 4 3 12 1 71 8 948
2019 Protected Areas Establishment and Conservation Directorate 28 28 27 6 3 9 0 61 10 131

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 16 84 181509
2019 Parks Canada 12 88 4393
2019 National Office 12 88 950
2019 Protected Areas Establishment and Conservation Directorate 12 88 132

Question 80. Were any measures taken to accommodate your needs?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 81 19 29087
2019 Parks Canada 77 23 500
2019 National Office 79 21 114
2019 Protected Areas Establishment and Conservation Directorate 78 22 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 48 32 6 9 4 0 0 80 13 23401
2019 Parks Canada 46 37 7 6 2 1 2 85 8 380
2019 National Office 43 39 7 8 2 0 0 83 10 88
2019 Protected Areas Establishment and Conservation Directorate 13 77 0 10 0 0 0 90 10 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 23 9 3 4 1 0 83 8 181710
2019 Parks Canada 64 22 7 3 3 1 0 86 7 4399
2019 National Office 67 21 6 3 2 1 0 89 5 949
2019 Protected Areas Establishment and Conservation Directorate 63 25 8 2 2 0 0 88 4 132

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 21 45 14 12 4 2 2 68 17 41266
2019 Parks Canada 17 44 17 15 6 1 1 62 21 1244
2019 National Office 15 50 11 15 6 1 2 67 22 298
2019 Protected Areas Establishment and Conservation Directorate 12 37 19 25 8 0 0 49 32 44

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 40 15 8 4 2 0 73 12 181158
2019 Parks Canada 25 40 16 11 5 2 0 67 16 4395
2019 National Office 31 47 11 7 2 1 0 79 9 945
2019 Protected Areas Establishment and Conservation Directorate 23 56 11 9 1 0 0 78 11 132

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 35 17 13 9 2 0 61 22 181482
2019 Parks Canada 24 35 18 13 9 1 0 60 22 4392
2019 National Office 22 38 18 13 9 1 0 61 22 947
2019 Protected Areas Establishment and Conservation Directorate 12 40 17 17 13 0 0 53 30 132

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 27 20 12 15 0 1 52 28 181595
2019 Parks Canada 16 25 22 15 21 0 0 42 37 4398
2019 National Office 13 29 22 16 20 0 1 42 36 949
2019 Protected Areas Establishment and Conservation Directorate 9 26 18 16 31 0 0 35 47 132

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 22 29 25 14 10 0 1 51 24 181495
2019 Parks Canada 26 29 24 14 8 0 0 54 22 4398
2019 National Office 14 31 26 18 10 0 0 45 29 950
2019 Protected Areas Establishment and Conservation Directorate 9 30 30 26 5 0 0 39 31 132

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 30 20 10 7 0 2 62 17 180654
2019 Parks Canada 42 29 16 8 4 0 2 72 11 4374
2019 National Office 29 33 22 11 5 0 1 62 15 945
2019 Protected Areas Establishment and Conservation Directorate 29 32 26 12 1 0 0 61 13 132

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 24 24 21 15 14 1 1 49 29 180774
2019 Parks Canada 22 25 20 16 15 0 0 48 32 4381
2019 National Office 16 24 24 20 16 0 1 40 36 943
2019 Protected Areas Establishment and Conservation Directorate 12 20 22 28 17 0 0 33 45 131

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 22 11 5 4 0 5 78 10 180845
2019 Parks Canada 51 24 13 6 4 0 2 76 10 4394
2019 National Office 43 28 15 7 5 0 2 73 12 947
2019 Protected Areas Establishment and Conservation Directorate 28 32 30 8 2 0 0 60 10 132

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 34 29 19 9 8 0 1 64 17 181228
2019 Parks Canada 32 29 20 9 9 0 0 61 18 4401
2019 National Office 27 30 24 10 9 0 0 57 19 949
2019 Protected Areas Establishment and Conservation Directorate 9 29 34 14 13 0 0 38 27 132

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 30 34 20 9 5 1 1 65 15 181070
2019 Parks Canada 32 33 19 10 6 0 1 66 15 4393
2019 National Office 28 36 21 10 4 0 1 65 15 949
2019 Protected Areas Establishment and Conservation Directorate 22 36 27 7 8 0 0 58 16 131

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 22 12 7 1 1 58 19 180996
2019 Parks Canada 31 32 20 10 6 0 1 64 16 4394
2019 National Office 24 34 23 12 7 0 0 59 19 949
2019 Protected Areas Establishment and Conservation Directorate 16 44 23 12 5 0 0 60 17 131

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 31 31 19 10 7 0 1 63 17 180843
2019 Parks Canada 36 29 18 10 6 0 0 66 16 4384
2019 National Office 29 31 21 13 6 0 1 60 19 944
2019 Protected Areas Establishment and Conservation Directorate 25 38 20 12 5 0 0 63 17 131

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 27 15 8 7 1 1 69 16 180767
2019 Parks Canada 45 26 15 8 6 0 0 71 14 4386
2019 National Office 42 28 16 8 6 0 1 70 13 946
2019 Protected Areas Establishment and Conservation Directorate 37 31 14 7 10 0 0 68 17 130

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 33 31 19 10 6 0 1 65 16 180372
2019 Parks Canada 42 30 16 7 4 0 0 73 11 4378
2019 National Office 35 33 19 9 4 0 0 68 13 950
2019 Protected Areas Establishment and Conservation Directorate 27 37 21 9 6 0 0 64 15 131

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 52 24 12 5 4 0 1 78 10 180439
2019 Parks Canada 52 26 13 5 3 0 1 79 8 4379
2019 National Office 54 25 11 5 4 0 1 80 9 946
2019 Protected Areas Establishment and Conservation Directorate 38 33 15 8 6 0 0 71 14 130

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 71 13 5 2 2 1 6 90 5 180422
2019 Parks Canada 75 12 4 2 2 1 5 92 4 4374
2019 National Office 76 11 3 1 2 0 7 93 3 945
2019 Protected Areas Establishment and Conservation Directorate 70 15 6 2 1 1 6 91 3 131

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 70 12 6 4 4 1 2 85 8 180981
2019 Parks Canada 71 14 7 3 4 0 1 86 7 4381
2019 National Office 74 11 6 4 4 1 1 86 7 943
2019 Protected Areas Establishment and Conservation Directorate 73 15 7 2 4 0 0 87 6 131

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 56 26 10 4 3 0 1 84 6 180466
2019 Parks Canada 50 30 12 5 3 0 0 80 7 4370
2019 National Office 54 28 11 5 2 0 1 82 7 943
2019 Protected Areas Establishment and Conservation Directorate 54 27 11 6 3 0 0 81 9 131

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 59 19 10 5 5 0 1 80 10 180189
2019 Parks Canada 59 20 9 6 5 0 1 80 11 4356
2019 National Office 59 20 9 6 5 0 1 80 11 940
2019 Protected Areas Establishment and Conservation Directorate 57 24 7 6 6 0 0 81 12 130

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 58 12 5 2 1 0 22 90 4 179719
2019 Parks Canada 61 13 6 2 1 0 17 89 4 4345
2019 National Office 57 15 5 2 0 0 20 91 3 936
2019 Protected Areas Establishment and Conservation Directorate 55 22 8 1 1 0 14 89 2 130

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 66 18 7 2 1 0 5 89 4 180276
2019 Parks Canada 58 23 11 4 2 0 2 82 6 4366
2019 National Office 66 19 8 2 1 0 3 88 3 944
2019 Protected Areas Establishment and Conservation Directorate 48 27 16 5 3 0 1 76 8 131

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 68 14 6 4 5 0 3 85 9 180902
2019 Parks Canada 54 17 11 7 9 0 1 73 16 4382
2019 National Office 60 17 9 6 6 0 2 79 12 946
2019 Protected Areas Establishment and Conservation Directorate 51 16 15 10 8 0 0 68 18 131

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 53 27 12 4 2 0 2 82 6 180485
2019 Parks Canada 53 28 13 3 2 0 1 82 5 4372
2019 National Office 50 30 14 4 2 0 1 81 5 945
2019 Protected Areas Establishment and Conservation Directorate 40 36 16 5 3 0 0 76 8 131

Question 75. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 17 34 33 12 4 0 0 50 17 181789
2019 Parks Canada 17 35 31 12 4 0 0 52 16 4409
2019 National Office 11 34 35 15 5 0 0 45 20 950
2019 Protected Areas Establishment and Conservation Directorate 3 30 42 16 8 0 0 33 24 132

Question 76. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 10 18 38 23 11 0 0 34 29 180286
2019 Parks Canada 10 19 37 22 12 0 0 34 29 4370
2019 National Office 10 21 40 21 8 0 0 29 31 947
2019 Protected Areas Establishment and Conservation Directorate 12 25 46 13 5 0 0 18 36 131
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 25 32 20 10 10 2 1 26 74 181161
2019 Parks Canada 17 26 25 14 16 2 0 17 83 4399
2019 National Office 19 24 26 15 15 1 0 20 80 947
2019 Protected Areas Establishment and Conservation Directorate 15 25 22 14 24 1 0 15 85 132

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 59 41 130118
2019 Parks Canada 68 32 3521
2019 National Office 72 28 748
2019 Protected Areas Establishment and Conservation Directorate 81 19 109

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2019 Public Service 44 56 128011
2019 Parks Canada 37 63 3456
2019 National Office 30 70 736
2019 Protected Areas Establishment and Conservation Directorate 24 76 106

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 42 18 14 9 10 1 7 65 20 179367
2019 Parks Canada 38 19 15 8 10 2 7 63 20 4347
2019 National Office 34 19 17 11 12 1 7 57 25 939
2019 Protected Areas Establishment and Conservation Directorate 33 21 18 10 11 1 6 58 23 130

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 12 23 18 17 20 2 7 39 41 128151
2019 Parks Canada 12 24 17 19 23 1 4 38 44 3468
2019 National Office 7 22 15 23 28 1 5 31 54 738
2019 Protected Areas Establishment and Conservation Directorate 1 19 19 29 32 0 1 20 61 107

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Public Service 7 16 17 19 31 2 9 25 56 128150
2019 Parks Canada 5 15 18 20 33 2 6 22 58 3460
2019 National Office 3 13 17 21 37 2 7 18 64 738
2019 Protected Areas Establishment and Conservation Directorate 0 12 16 20 46 0 7 13 70 107
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