2019 Public Service Employee Survey Results by Theme for Financial Transactions and Reports Analysis Centre of Canada by Question 96. In total, how many years have you been working in the federal public service?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 34 8 3 0 0 0 89 3 35
2019 3 to 10 years in the federal public service 49 37 11 0 4 0 0 86 4 84
2019 11 to 20 years in the federal public service 53 32 8 3 2 1 0 87 5 143
2019 More than 20 years in the federal public service 65 22 7 2 4 0 0 87 7 46
2017 Less than 3 years in the federal public service 52 34 8 6 0 0 0 86 6 35
2017 3 to 10 years in the federal public service 48 34 14 4 1 0 0 81 5 140
2017 11 to 20 years in the federal public service 44 40 10 6 1 0 0 83 6 124
2017 More than 20 years in the federal public service 53 40 5 3 0 0 0 92 3 38
2014 Less than 3 years in the federal public service 50 40 5 5 0 0 0 90 5 20
2014 3 to 10 years in the federal public service 44 46 3 5 2 0 0 90 7 152
2014 11 to 20 years in the federal public service 36 41 11 8 3 0 0 78 11 99
2014 More than 20 years in the federal public service 56 27 12 6 0 0 0 83 6 34
2011 Less than 3 years in the federal public service 37 49 5 7 2 0 0 85 10 41
2011 3 to 10 years in the federal public service 31 38 17 10 4 0 0 69 14 183
2011 11 to 20 years in the federal public service 42 41 8 6 3 0 0 83 9 66
2011 More than 20 years in the federal public service 67 24 6 3 0 0 0 91 3 33
2008 Less than 3 years in the federal public service 43 38 12 3 3 0 0 81 7 58
2008 3 to 10 years in the federal public service 36 38 10 9 6 0 0 74 15 143
2008 11 to 20 years in the federal public service 47 24 22 7 0 0 0 71 7 45
2008 More than 20 years in the federal public service 67 26 7 0 0 0 0 93 0 27

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 49 8 6 0 3 0 85 6 35
2019 3 to 10 years in the federal public service 41 37 5 11 7 0 0 77 18 84
2019 11 to 20 years in the federal public service 41 37 10 8 3 0 0 78 12 144
2019 More than 20 years in the federal public service 48 24 11 13 4 0 0 72 17 46
2017 Less than 3 years in the federal public service 63 23 8 6 0 0 0 86 6 35
2017 3 to 10 years in the federal public service 45 33 6 11 5 0 0 78 16 140
2017 11 to 20 years in the federal public service 40 39 10 5 6 0 0 79 10 124
2017 More than 20 years in the federal public service 55 32 5 5 3 0 0 87 8 38

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 40 0 0 0 0 0 100 0 34
2019 3 to 10 years in the federal public service 56 32 7 2 2 0 0 88 5 85
2019 11 to 20 years in the federal public service 64 30 3 1 2 0 0 94 3 143
2019 More than 20 years in the federal public service 74 20 2 0 4 0 0 93 4 46
2017 Less than 3 years in the federal public service 58 28 11 3 0 0 0 86 3 35
2017 3 to 10 years in the federal public service 68 20 8 4 0 0 0 89 4 140
2017 11 to 20 years in the federal public service 58 35 6 1 0 0 0 93 1 124
2017 More than 20 years in the federal public service 68 26 3 3 0 0 0 95 3 38
2014 Less than 3 years in the federal public service 85 15 0 0 0 0 0 100 0 20
2014 3 to 10 years in the federal public service 70 25 2 3 1 0 0 95 3 152
2014 11 to 20 years in the federal public service 58 33 7 1 1 0 0 91 2 99
2014 More than 20 years in the federal public service 71 20 9 0 0 0 0 91 0 34
2011 Less than 3 years in the federal public service 56 34 10 0 0 0 0 90 0 41
2011 3 to 10 years in the federal public service 55 34 8 2 2 0 0 89 4 183
2011 11 to 20 years in the federal public service 59 32 6 2 2 0 0 91 3 66
2011 More than 20 years in the federal public service 85 15 0 0 0 0 0 100 0 33

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 57 34 3 6 0 0 0 91 6 35
2019 3 to 10 years in the federal public service 44 44 6 2 4 0 0 88 6 84
2019 11 to 20 years in the federal public service 51 35 10 1 1 0 0 87 3 144
2019 More than 20 years in the federal public service 64 27 4 0 4 0 0 91 4 45
2017 Less than 3 years in the federal public service 57 31 8 3 0 0 0 89 3 35
2017 3 to 10 years in the federal public service 57 30 9 1 2 0 0 87 4 140
2017 11 to 20 years in the federal public service 52 34 10 4 0 0 0 86 4 124
2017 More than 20 years in the federal public service 60 34 3 0 3 0 0 95 3 38
2014 Less than 3 years in the federal public service 60 35 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 49 36 8 5 3 0 0 85 7 152
2014 11 to 20 years in the federal public service 43 37 12 4 3 0 0 81 7 99
2014 More than 20 years in the federal public service 71 15 9 6 0 0 0 85 6 34
2011 Less than 3 years in the federal public service 54 34 7 5 0 0 0 88 5 41
2011 3 to 10 years in the federal public service 36 43 11 7 2 0 0 79 9 183
2011 11 to 20 years in the federal public service 52 36 8 5 0 0 0 88 5 66
2011 More than 20 years in the federal public service 85 9 6 0 0 0 0 94 0 33
2008 Less than 3 years in the federal public service 48 36 9 3 3 0 0 84 7 58
2008 3 to 10 years in the federal public service 43 39 4 10 3 0 0 83 13 145
2008 11 to 20 years in the federal public service 56 24 16 4 0 0 0 80 4 45
2008 More than 20 years in the federal public service 74 22 4 0 0 0 0 96 0 27

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 69 18 14 0 0 0 0 86 0 35
2019 3 to 10 years in the federal public service 49 37 6 6 2 0 0 86 8 84
2019 11 to 20 years in the federal public service 49 30 15 3 1 1 0 80 4 143
2019 More than 20 years in the federal public service 60 25 9 4 0 2 0 86 5 45
2017 Less than 3 years in the federal public service 83 14 0 0 3 0 0 97 3 35
2017 3 to 10 years in the federal public service 55 23 11 8 3 0 0 79 11 140
2017 11 to 20 years in the federal public service 46 33 16 2 2 0 0 79 5 124
2017 More than 20 years in the federal public service 58 32 3 5 3 0 0 89 8 38
2014 Less than 3 years in the federal public service 85 5 10 0 0 0 0 90 0 20
2014 3 to 10 years in the federal public service 49 30 11 7 3 1 0 80 9 152
2014 11 to 20 years in the federal public service 38 36 15 6 4 0 0 75 10 99
2014 More than 20 years in the federal public service 62 17 15 6 0 0 0 79 6 34
2011 Less than 3 years in the federal public service 56 22 20 2 0 0 0 78 2 41
2011 3 to 10 years in the federal public service 32 37 13 11 7 0 0 68 19 183
2011 11 to 20 years in the federal public service 44 24 15 12 2 3 0 70 14 66
2011 More than 20 years in the federal public service 64 21 6 9 0 0 0 85 9 33

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 69 15 13 3 0 0 0 83 3 35
2019 3 to 10 years in the federal public service 43 39 9 6 4 0 0 82 10 82
2019 11 to 20 years in the federal public service 45 36 15 3 0 1 0 82 3 144
2019 More than 20 years in the federal public service 59 33 7 0 0 2 0 93 0 46
2017 Less than 3 years in the federal public service 77 17 3 0 3 0 0 94 3 35
2017 3 to 10 years in the federal public service 55 26 12 4 4 0 0 81 7 140
2017 11 to 20 years in the federal public service 45 34 15 4 2 0 0 79 6 124
2017 More than 20 years in the federal public service 66 29 0 5 0 0 0 95 5 38
2014 Less than 3 years in the federal public service 80 15 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 49 32 8 9 2 0 1 81 11 152
2014 11 to 20 years in the federal public service 40 39 8 10 2 0 0 80 12 99
2014 More than 20 years in the federal public service 65 17 18 0 0 0 0 82 0 34
2011 Less than 3 years in the federal public service 49 32 20 0 0 0 0 80 0 41
2011 3 to 10 years in the federal public service 33 37 12 13 5 0 0 70 18 183
2011 11 to 20 years in the federal public service 42 35 12 9 2 0 0 77 11 66
2011 More than 20 years in the federal public service 70 24 0 6 0 0 0 94 6 33
2008 Less than 3 years in the federal public service 43 40 7 5 5 0 0 83 10 58
2008 3 to 10 years in the federal public service 29 42 13 10 7 0 0 71 17 144
2008 11 to 20 years in the federal public service 36 42 13 4 4 0 0 78 9 45
2008 More than 20 years in the federal public service 74 19 4 4 0 0 0 93 4 27

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 20 5 19 3 3 0 72 23 35
2019 3 to 10 years in the federal public service 36 26 21 7 8 1 0 63 16 84
2019 11 to 20 years in the federal public service 44 26 15 10 3 1 0 72 13 144
2019 More than 20 years in the federal public service 58 20 9 2 4 7 0 83 7 45
2017 Less than 3 years in the federal public service 66 20 3 3 3 3 3 91 6 35
2017 3 to 10 years in the federal public service 48 20 17 8 7 1 0 68 15 139
2017 11 to 20 years in the federal public service 40 29 18 7 5 2 0 70 12 124
2017 More than 20 years in the federal public service 60 18 8 11 0 3 0 81 11 38
2014 Less than 3 years in the federal public service 50 25 5 10 5 5 0 79 16 20
2014 3 to 10 years in the federal public service 45 19 13 12 9 3 1 66 21 152
2014 11 to 20 years in the federal public service 28 31 16 14 7 3 0 61 22 99
2014 More than 20 years in the federal public service 53 17 18 9 0 3 0 73 9 34
2011 Less than 3 years in the federal public service 32 32 20 10 0 5 2 68 11 41
2011 3 to 10 years in the federal public service 26 27 16 15 13 2 0 54 29 183
2011 11 to 20 years in the federal public service 39 30 12 9 5 5 0 73 14 66
2011 More than 20 years in the federal public service 67 18 3 3 3 0 6 90 6 33
2008 Less than 3 years in the federal public service 45 22 12 10 5 3 2 71 16 58
2008 3 to 10 years in the federal public service 25 28 14 17 11 4 0 55 29 145
2008 11 to 20 years in the federal public service 29 27 16 18 11 0 0 56 29 45
2008 More than 20 years in the federal public service 59 7 11 11 4 4 4 72 16 27
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 57 9 26 6 0 3 0 68 6 35
2019 3 to 10 years in the federal public service 50 26 14 5 5 0 1 76 9 85
2019 11 to 20 years in the federal public service 61 24 11 2 0 0 1 87 2 143
2019 More than 20 years in the federal public service 74 15 7 0 0 0 4 93 0 46

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 71 14 12 0 0 3 0 88 0 35
2019 3 to 10 years in the federal public service 55 21 9 7 7 0 0 76 14 84
2019 11 to 20 years in the federal public service 55 23 10 7 3 1 1 80 10 143
2019 More than 20 years in the federal public service 65 20 7 0 2 2 4 90 2 45
2017 Less than 3 years in the federal public service 66 28 6 0 0 0 0 94 0 35
2017 3 to 10 years in the federal public service 62 24 4 5 4 1 0 87 9 139
2017 11 to 20 years in the federal public service 50 33 7 7 1 2 1 85 8 123
2017 More than 20 years in the federal public service 74 16 5 3 0 0 2 92 3 38
2014 Less than 3 years in the federal public service 85 5 0 5 0 0 5 95 5 20
2014 3 to 10 years in the federal public service 61 20 9 5 2 3 0 84 7 152
2014 11 to 20 years in the federal public service 51 28 13 2 2 3 0 82 4 99
2014 More than 20 years in the federal public service 65 23 9 3 0 0 0 88 3 34
2011 Less than 3 years in the federal public service 44 32 12 7 2 2 0 78 10 41
2011 3 to 10 years in the federal public service 46 21 11 13 4 3 2 71 18 182
2011 11 to 20 years in the federal public service 57 32 6 2 2 2 0 91 3 65
2011 More than 20 years in the federal public service 76 21 0 0 0 0 3 100 0 33
2008 Less than 3 years in the federal public service 53 28 5 5 9 0 0 81 14 58
2008 3 to 10 years in the federal public service 41 29 14 6 7 2 1 72 13 145
2008 11 to 20 years in the federal public service 47 27 9 9 7 2 0 75 16 45
2008 More than 20 years in the federal public service 56 19 19 0 4 0 4 77 4 27

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 29 6 0 0 0 0 94 0 35
2019 3 to 10 years in the federal public service 42 28 15 8 6 0 0 71 14 85
2019 11 to 20 years in the federal public service 51 30 8 10 1 0 0 81 11 144
2019 More than 20 years in the federal public service 56 22 9 7 0 0 6 83 7 45
2017 Less than 3 years in the federal public service 54 43 3 0 0 0 0 97 0 35
2017 3 to 10 years in the federal public service 57 26 6 5 6 0 0 84 11 140
2017 11 to 20 years in the federal public service 49 33 8 6 2 1 0 83 9 124
2017 More than 20 years in the federal public service 61 29 3 8 0 0 0 90 8 38
2014 Less than 3 years in the federal public service 80 15 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 52 30 9 6 3 1 0 83 9 152
2014 11 to 20 years in the federal public service 48 34 7 4 4 2 0 85 8 99
2014 More than 20 years in the federal public service 65 18 14 0 3 0 0 83 3 34
2011 Less than 3 years in the federal public service 37 37 7 12 2 2 2 77 15 41
2011 3 to 10 years in the federal public service 42 29 10 11 8 0 0 71 19 182
2011 11 to 20 years in the federal public service 52 28 6 11 3 0 0 80 14 65
2011 More than 20 years in the federal public service 70 18 3 6 0 0 3 91 6 33
2008 Less than 3 years in the federal public service 33 48 3 10 5 0 0 81 16 58
2008 3 to 10 years in the federal public service 34 36 12 10 7 1 0 71 17 145
2008 11 to 20 years in the federal public service 36 40 9 7 9 0 0 76 16 45
2008 More than 20 years in the federal public service 48 30 11 4 4 0 4 81 8 27

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 68 26 6 0 0 0 0 94 0 35
2019 3 to 10 years in the federal public service 53 26 6 7 8 0 0 79 15 85
2019 11 to 20 years in the federal public service 60 26 10 3 1 0 0 85 5 144
2019 More than 20 years in the federal public service 65 19 4 9 0 0 2 87 9 46
2017 Less than 3 years in the federal public service 68 20 3 9 0 0 0 88 9 35
2017 3 to 10 years in the federal public service 64 20 7 5 4 0 0 84 9 140
2017 11 to 20 years in the federal public service 56 23 12 3 4 1 0 80 7 124
2017 More than 20 years in the federal public service 61 32 5 0 3 0 0 92 3 38
2014 Less than 3 years in the federal public service 80 15 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 58 30 4 4 3 1 0 89 7 152
2014 11 to 20 years in the federal public service 60 30 6 1 3 0 0 90 4 98
2014 More than 20 years in the federal public service 65 15 17 0 3 0 0 80 3 34

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 11 17 3 0 8 0 78 3 35
2019 3 to 10 years in the federal public service 41 27 14 7 8 2 0 70 16 85
2019 11 to 20 years in the federal public service 25 37 13 18 3 4 1 65 22 142
2019 More than 20 years in the federal public service 41 43 7 9 0 0 0 85 9 46
2017 Less than 3 years in the federal public service 46 29 9 6 3 8 0 81 9 35
2017 3 to 10 years in the federal public service 36 35 8 9 11 1 0 71 20 140
2017 11 to 20 years in the federal public service 22 31 16 16 15 1 0 53 31 124
2017 More than 20 years in the federal public service 34 34 5 24 0 3 0 70 24 38
2014 Less than 3 years in the federal public service 60 20 0 0 0 20 0 100 0 20
2014 3 to 10 years in the federal public service 42 33 7 11 4 3 0 77 16 152
2014 11 to 20 years in the federal public service 21 34 17 15 8 4 0 58 24 99
2014 More than 20 years in the federal public service 35 38 15 9 0 3 0 76 9 34
2011 Less than 3 years in the federal public service 39 32 17 2 0 10 0 78 3 41
2011 3 to 10 years in the federal public service 30 31 15 12 8 4 1 63 21 182
2011 11 to 20 years in the federal public service 26 44 20 0 6 5 0 73 6 66
2011 More than 20 years in the federal public service 52 30 12 0 3 3 0 84 3 33

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 61 22 11 3 0 3 0 85 3 35
2019 3 to 10 years in the federal public service 29 36 15 8 11 0 0 66 19 85
2019 11 to 20 years in the federal public service 22 35 18 17 7 2 0 58 24 142
2019 More than 20 years in the federal public service 48 33 15 0 4 0 0 80 4 46
2017 Less than 3 years in the federal public service 52 17 12 8 3 8 0 75 12 35
2017 3 to 10 years in the federal public service 38 34 7 8 11 1 0 73 20 140
2017 11 to 20 years in the federal public service 24 31 15 17 12 1 0 56 29 124
2017 More than 20 years in the federal public service 34 34 10 16 3 3 0 70 19 38
2014 Less than 3 years in the federal public service 55 20 0 15 0 10 0 83 17 20
2014 3 to 10 years in the federal public service 39 34 11 9 5 1 0 74 15 152
2014 11 to 20 years in the federal public service 24 31 21 14 8 1 0 56 22 99
2014 More than 20 years in the federal public service 56 23 12 9 0 0 0 79 9 34
2011 Less than 3 years in the federal public service 37 41 17 2 0 2 0 80 3 41
2011 3 to 10 years in the federal public service 26 37 16 11 9 1 0 63 20 183
2011 11 to 20 years in the federal public service 30 39 20 5 3 3 0 72 8 66
2011 More than 20 years in the federal public service 64 27 6 3 0 0 0 91 3 33
2008 Less than 3 years in the federal public service 22 36 29 10 2 0 0 59 12 58
2008 3 to 10 years in the federal public service 18 34 19 18 8 1 1 53 27 144
2008 11 to 20 years in the federal public service 16 49 11 7 11 4 2 69 19 45
2008 More than 20 years in the federal public service 48 33 11 0 4 0 4 85 4 27

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 40 32 11 11 0 5 0 76 12 35
2019 3 to 10 years in the federal public service 19 39 17 17 9 0 0 58 26 85
2019 11 to 20 years in the federal public service 20 33 19 18 6 4 0 55 25 141
2019 More than 20 years in the federal public service 41 28 20 7 4 0 0 69 11 46
2017 Less than 3 years in the federal public service 34 26 17 6 6 11 0 68 13 35
2017 3 to 10 years in the federal public service 35 31 11 13 8 2 0 68 21 140
2017 11 to 20 years in the federal public service 23 31 15 15 14 2 0 56 29 124
2017 More than 20 years in the federal public service 26 40 8 13 8 3 2 69 22 38
2014 Less than 3 years in the federal public service 35 30 0 15 0 20 0 81 19 20
2014 3 to 10 years in the federal public service 35 36 8 15 2 3 0 74 18 151
2014 11 to 20 years in the federal public service 19 34 17 18 8 3 0 55 27 99
2014 More than 20 years in the federal public service 35 32 18 6 3 6 0 72 9 34
2011 Less than 3 years in the federal public service 24 51 10 5 0 10 0 84 5 41
2011 3 to 10 years in the federal public service 20 44 15 10 7 4 0 67 18 181
2011 11 to 20 years in the federal public service 27 39 18 11 2 3 0 69 13 66
2011 More than 20 years in the federal public service 50 44 3 3 0 0 0 94 3 32
2008 Less than 3 years in the federal public service 16 41 22 14 2 5 0 60 16 58
2008 3 to 10 years in the federal public service 10 42 20 14 10 3 1 55 24 145
2008 11 to 20 years in the federal public service 11 53 16 16 0 4 0 67 16 45
2008 More than 20 years in the federal public service 37 33 22 4 4 0 0 70 7 27

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 23 11 14 3 5 0 70 18 35
2019 3 to 10 years in the federal public service 21 42 7 19 11 0 0 63 29 85
2019 11 to 20 years in the federal public service 23 35 18 18 6 1 0 59 24 142
2019 More than 20 years in the federal public service 44 32 13 9 0 2 0 78 9 46
2017 Less than 3 years in the federal public service 43 20 14 9 3 11 0 71 13 35
2017 3 to 10 years in the federal public service 32 34 13 12 8 1 0 66 20 140
2017 11 to 20 years in the federal public service 23 37 15 15 11 1 0 60 25 123
2017 More than 20 years in the federal public service 29 45 13 11 3 0 0 74 13 38
2014 Less than 3 years in the federal public service 20 40 0 20 0 15 5 75 25 20
2014 3 to 10 years in the federal public service 30 34 18 9 9 1 1 64 17 151
2014 11 to 20 years in the federal public service 15 45 15 15 8 1 0 61 23 99
2014 More than 20 years in the federal public service 40 39 12 9 0 0 0 79 9 33
2011 Less than 3 years in the federal public service 34 41 10 15 0 0 0 76 15 41
2011 3 to 10 years in the federal public service 18 46 15 12 8 2 0 65 20 182
2011 11 to 20 years in the federal public service 26 41 15 12 3 3 0 69 16 66
2011 More than 20 years in the federal public service 47 44 0 9 0 0 0 91 9 32
2008 Less than 3 years in the federal public service 12 36 24 14 7 5 2 52 22 58
2008 3 to 10 years in the federal public service 14 30 20 21 14 1 0 45 35 145
2008 11 to 20 years in the federal public service 11 56 13 16 4 0 0 67 20 45
2008 More than 20 years in the federal public service 44 26 15 11 4 0 0 70 15 27
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 37 3 3 6 3 3 87 9 35
2019 3 to 10 years in the federal public service 44 33 6 9 8 0 0 77 18 85
2019 11 to 20 years in the federal public service 40 35 10 11 3 1 0 76 14 144
2019 More than 20 years in the federal public service 41 24 13 15 7 0 0 65 22 46
2017 Less than 3 years in the federal public service 54 34 3 9 0 0 0 89 9 35
2017 3 to 10 years in the federal public service 43 38 6 6 7 0 0 81 13 140
2017 11 to 20 years in the federal public service 42 36 11 6 5 0 0 78 10 124
2017 More than 20 years in the federal public service 50 32 13 3 3 0 0 82 5 38
2014 Less than 3 years in the federal public service 50 35 0 5 5 5 0 89 11 20
2014 3 to 10 years in the federal public service 38 34 11 10 6 1 0 73 16 152
2014 11 to 20 years in the federal public service 31 34 14 16 4 0 0 66 20 99
2014 More than 20 years in the federal public service 53 24 15 6 3 0 0 77 9 34
2011 Less than 3 years in the federal public service 39 32 10 10 7 0 2 73 18 41
2011 3 to 10 years in the federal public service 22 40 14 14 9 1 0 63 23 183
2011 11 to 20 years in the federal public service 42 41 9 3 5 0 0 83 8 66
2011 More than 20 years in the federal public service 55 30 6 9 0 0 0 85 9 33

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 32 14 3 3 0 0 81 5 35
2019 3 to 10 years in the federal public service 38 45 8 4 6 0 0 82 9 85
2019 11 to 20 years in the federal public service 43 37 9 7 3 1 0 80 10 144
2019 More than 20 years in the federal public service 46 37 2 9 7 0 0 83 15 46
2017 Less than 3 years in the federal public service 37 45 3 14 0 0 0 83 14 35
2017 3 to 10 years in the federal public service 45 39 5 9 2 0 0 84 11 140
2017 11 to 20 years in the federal public service 43 36 10 10 2 0 0 79 11 124
2017 More than 20 years in the federal public service 53 37 5 5 0 0 0 90 5 38

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 37 6 5 0 0 0 89 5 35
2019 3 to 10 years in the federal public service 41 32 9 10 7 0 0 73 18 85
2019 11 to 20 years in the federal public service 49 33 8 6 3 1 0 83 9 144
2019 More than 20 years in the federal public service 57 24 7 7 2 2 2 84 9 46
2017 Less than 3 years in the federal public service 58 37 3 3 0 0 0 94 3 35
2017 3 to 10 years in the federal public service 55 31 6 7 2 0 0 86 9 140
2017 11 to 20 years in the federal public service 48 35 9 6 2 0 0 82 9 124
2017 More than 20 years in the federal public service 50 29 13 5 3 0 0 79 8 38
2014 Less than 3 years in the federal public service 70 25 0 0 0 0 5 100 0 20
2014 3 to 10 years in the federal public service 52 30 8 7 3 1 1 83 9 152
2014 11 to 20 years in the federal public service 48 29 8 10 2 2 0 79 12 99
2014 More than 20 years in the federal public service 59 24 9 6 3 0 0 83 9 34
2011 Less than 3 years in the federal public service 34 46 10 7 2 0 0 80 10 41
2011 3 to 10 years in the federal public service 36 32 10 16 5 0 0 68 21 182
2011 11 to 20 years in the federal public service 45 40 6 8 2 0 0 85 9 65
2011 More than 20 years in the federal public service 58 21 9 9 0 0 3 81 9 33
2008 Less than 3 years in the federal public service 38 38 10 5 9 0 0 76 14 58
2008 3 to 10 years in the federal public service 34 36 11 11 6 1 1 71 17 145
2008 11 to 20 years in the federal public service 40 29 11 16 4 0 0 69 20 45
2008 More than 20 years in the federal public service 56 19 15 4 4 0 4 77 8 27

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 58 30 6 6 0 0 0 88 6 34
2019 3 to 10 years in the federal public service 38 35 12 12 4 0 0 73 15 85
2019 11 to 20 years in the federal public service 40 41 11 7 1 1 0 81 8 141
2019 More than 20 years in the federal public service 55 23 11 2 9 0 0 77 11 44
2017 Less than 3 years in the federal public service 51 31 0 12 3 0 3 85 15 35
2017 3 to 10 years in the federal public service 49 36 3 7 4 0 0 86 11 140
2017 11 to 20 years in the federal public service 43 40 6 7 3 0 0 83 10 124
2017 More than 20 years in the federal public service 76 16 0 8 0 0 0 92 8 38
2014 Less than 3 years in the federal public service 70 20 0 0 10 0 0 90 10 20
2014 3 to 10 years in the federal public service 45 34 9 11 3 0 0 78 13 152
2014 11 to 20 years in the federal public service 42 35 9 10 2 0 1 79 12 99
2014 More than 20 years in the federal public service 56 27 12 3 3 0 0 83 6 34
2011 Less than 3 years in the federal public service 37 44 7 10 2 0 0 80 12 41
2011 3 to 10 years in the federal public service 30 38 14 14 5 0 0 67 19 183
2011 11 to 20 years in the federal public service 41 44 11 2 2 0 2 86 3 66
2011 More than 20 years in the federal public service 58 27 9 6 0 0 0 85 6 33
2008 Less than 3 years in the federal public service 28 33 12 19 7 0 2 61 26 58
2008 3 to 10 years in the federal public service 14 42 16 21 7 0 0 57 28 145
2008 11 to 20 years in the federal public service 24 36 18 11 11 0 0 60 22 45
2008 More than 20 years in the federal public service 67 19 11 4 0 0 0 85 4 27

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 27 11 9 3 9 0 74 13 34
2019 3 to 10 years in the federal public service 26 29 14 17 13 1 0 56 30 85
2019 11 to 20 years in the federal public service 27 32 24 12 5 0 0 59 17 142
2019 More than 20 years in the federal public service 41 33 11 13 2 0 0 74 15 46
2017 Less than 3 years in the federal public service 60 23 5 6 3 3 0 86 9 35
2017 3 to 10 years in the federal public service 42 29 13 7 8 0 0 72 15 138
2017 11 to 20 years in the federal public service 31 46 10 7 6 0 0 77 13 124
2017 More than 20 years in the federal public service 55 26 5 13 0 0 0 82 13 38
2014 Less than 3 years in the federal public service 50 25 5 20 0 0 0 75 20 20
2014 3 to 10 years in the federal public service 39 31 10 14 5 1 0 71 19 152
2014 11 to 20 years in the federal public service 30 42 13 7 6 1 0 73 13 99
2014 More than 20 years in the federal public service 53 29 12 6 0 0 0 82 6 34
2011 Less than 3 years in the federal public service 32 41 7 5 7 2 5 79 13 41
2011 3 to 10 years in the federal public service 22 33 15 16 11 2 0 56 28 183
2011 11 to 20 years in the federal public service 35 40 15 5 5 0 0 75 9 65
2011 More than 20 years in the federal public service 58 33 9 0 0 0 0 91 0 33
2008 Less than 3 years in the federal public service 17 36 9 28 3 5 2 57 33 58
2008 3 to 10 years in the federal public service 17 33 17 19 14 1 0 51 33 145
2008 11 to 20 years in the federal public service 16 51 9 9 13 2 0 68 23 45
2008 More than 20 years in the federal public service 56 33 7 0 4 0 0 89 4 27

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 20 23 3 6 8 3 65 10 35
2019 3 to 10 years in the federal public service 16 22 16 24 21 0 0 39 45 85
2019 11 to 20 years in the federal public service 18 18 20 25 18 0 1 36 44 142
2019 More than 20 years in the federal public service 24 31 17 11 11 0 6 58 23 46
2017 Less than 3 years in the federal public service 29 40 8 8 3 6 6 78 13 35
2017 3 to 10 years in the federal public service 23 28 15 20 14 2 0 51 34 140
2017 11 to 20 years in the federal public service 19 30 14 18 19 1 1 49 37 124
2017 More than 20 years in the federal public service 18 34 13 13 11 0 11 59 27 38
2014 Less than 3 years in the federal public service 25 45 5 15 0 10 0 78 17 20
2014 3 to 10 years in the federal public service 26 20 13 19 19 2 0 48 39 152
2014 11 to 20 years in the federal public service 18 19 16 24 20 2 0 38 45 99
2014 More than 20 years in the federal public service 35 26 15 6 3 0 15 72 10 34
2011 Less than 3 years in the federal public service 22 34 15 17 10 2 0 58 28 41
2011 3 to 10 years in the federal public service 15 21 16 25 22 1 0 36 47 183
2011 11 to 20 years in the federal public service 17 29 18 21 11 5 0 48 33 66
2011 More than 20 years in the federal public service 33 30 12 3 3 0 18 78 7 33
2008 Less than 3 years in the federal public service 7 40 17 16 16 2 3 49 33 58
2008 3 to 10 years in the federal public service 6 30 18 24 22 1 0 36 46 144
2008 11 to 20 years in the federal public service 7 27 20 13 33 0 0 33 47 45
2008 More than 20 years in the federal public service 15 26 11 19 19 0 11 46 42 27

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 17 3 0 0 0 14 96 0 35
2019 3 to 10 years in the federal public service 62 25 8 2 1 0 1 88 4 85
2019 11 to 20 years in the federal public service 63 18 13 4 0 1 1 83 4 142
2019 More than 20 years in the federal public service 70 15 7 2 0 0 7 91 2 46

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 54 20 9 3 0 3 11 87 3 35
2019 3 to 10 years in the federal public service 66 12 12 4 4 2 1 81 7 85
2019 11 to 20 years in the federal public service 66 9 6 3 5 1 10 84 9 144
2019 More than 20 years in the federal public service 65 7 0 0 4 0 24 94 6 46

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 57 20 8 3 0 0 11 87 3 35
2019 3 to 10 years in the federal public service 42 24 25 6 2 1 0 67 8 85
2019 11 to 20 years in the federal public service 58 24 13 3 0 1 1 84 3 144
2019 More than 20 years in the federal public service 67 17 4 7 0 0 4 89 7 46

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 20 6 3 0 3 11 89 4 35
2019 3 to 10 years in the federal public service 42 20 18 12 6 2 0 64 18 85
2019 11 to 20 years in the federal public service 52 25 15 5 1 1 1 79 6 142
2019 More than 20 years in the federal public service 69 13 2 7 4 0 4 86 11 46

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 17 6 6 3 6 8 82 11 35
2019 3 to 10 years in the federal public service 47 18 10 11 14 0 0 65 25 84
2019 11 to 20 years in the federal public service 52 13 13 8 10 1 3 68 19 144
2019 More than 20 years in the federal public service 72 11 2 2 0 0 13 95 3 46

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 72 11 3 0 0 0 15 97 0 35
2019 3 to 10 years in the federal public service 87 7 6 0 0 0 0 94 0 85
2019 11 to 20 years in the federal public service 72 15 6 3 3 1 1 88 6 144
2019 More than 20 years in the federal public service 70 13 4 0 2 4 7 93 2 46

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 83 3 0 0 0 3 11 100 0 35
2019 3 to 10 years in the federal public service 84 8 6 0 1 0 0 93 1 83
2019 11 to 20 years in the federal public service 83 6 1 2 1 6 1 96 4 144
2019 More than 20 years in the federal public service 87 4 0 0 2 2 4 98 2 46

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 80 3 0 0 0 3 14 100 0 35
2019 3 to 10 years in the federal public service 89 5 2 0 0 0 4 98 0 85
2019 11 to 20 years in the federal public service 89 4 1 0 0 1 6 99 0 142
2019 More than 20 years in the federal public service 80 4 2 2 0 0 11 95 2 46

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 46 31 17 0 6 0 0 77 6 35
2019 3 to 10 years in the federal public service 37 38 7 9 8 0 0 75 18 84
2019 11 to 20 years in the federal public service 43 36 10 8 3 0 0 79 11 143
2019 More than 20 years in the federal public service 54 31 7 4 4 0 0 85 9 46
2017 Less than 3 years in the federal public service 40 43 8 6 3 0 0 83 8 35
2017 3 to 10 years in the federal public service 45 37 9 6 4 0 0 81 9 140
2017 11 to 20 years in the federal public service 40 40 12 7 1 0 1 80 7 123
2017 More than 20 years in the federal public service 55 37 8 0 0 0 0 92 0 38
2014 Less than 3 years in the federal public service 30 50 5 5 0 5 5 89 6 20
2014 3 to 10 years in the federal public service 34 48 7 8 3 0 1 82 11 152
2014 11 to 20 years in the federal public service 45 37 7 4 6 0 0 83 10 99
2014 More than 20 years in the federal public service 59 30 6 6 0 0 0 88 6 34
2011 Less than 3 years in the federal public service 34 44 2 10 5 2 2 82 15 41
2011 3 to 10 years in the federal public service 25 43 14 14 5 0 0 67 19 183
2011 11 to 20 years in the federal public service 39 48 5 8 0 0 0 88 8 66
2011 More than 20 years in the federal public service 67 24 0 6 3 0 0 91 9 33

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 45 38 11 5 0 0 0 83 5 35
2019 3 to 10 years in the federal public service 38 41 10 6 6 0 0 79 12 84
2019 11 to 20 years in the federal public service 43 39 11 4 2 0 0 83 6 143
2019 More than 20 years in the federal public service 50 28 11 4 4 0 2 80 9 46
2017 Less than 3 years in the federal public service 52 25 8 9 6 0 0 77 14 35
2017 3 to 10 years in the federal public service 54 28 7 6 6 0 0 81 11 140
2017 11 to 20 years in the federal public service 40 39 15 6 1 0 0 79 6 124
2017 More than 20 years in the federal public service 55 32 10 3 0 0 0 87 3 38
2014 Less than 3 years in the federal public service 65 25 5 0 5 0 0 90 5 20
2014 3 to 10 years in the federal public service 43 38 8 9 2 0 1 81 11 152
2014 11 to 20 years in the federal public service 47 30 11 6 5 0 0 78 11 99
2014 More than 20 years in the federal public service 53 27 14 3 3 0 0 80 6 34

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 49 35 12 0 0 0 3 87 0 34
2019 3 to 10 years in the federal public service 35 42 6 12 5 0 0 78 17 85
2019 11 to 20 years in the federal public service 42 43 6 5 3 1 0 86 8 139
2019 More than 20 years in the federal public service 57 30 5 5 5 0 0 86 9 44
2017 Less than 3 years in the federal public service 57 34 3 6 0 0 0 91 6 35
2017 3 to 10 years in the federal public service 51 34 8 4 3 0 0 84 7 140
2017 11 to 20 years in the federal public service 44 38 10 5 2 0 1 83 7 124
2017 More than 20 years in the federal public service 61 34 5 0 0 0 0 95 0 38
2014 Less than 3 years in the federal public service 65 20 10 5 0 0 0 85 5 20
2014 3 to 10 years in the federal public service 50 36 5 7 1 1 1 87 8 152
2014 11 to 20 years in the federal public service 48 33 12 4 3 0 0 81 7 98
2014 More than 20 years in the federal public service 59 32 3 3 3 0 0 91 6 34
2011 Less than 3 years in the federal public service 56 34 0 10 0 0 0 90 10 41
2011 3 to 10 years in the federal public service 39 40 13 5 2 1 0 80 8 183
2011 11 to 20 years in the federal public service 52 35 6 8 0 0 0 86 8 66
2011 More than 20 years in the federal public service 76 18 6 0 0 0 0 94 0 33

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 29 11 9 3 5 0 75 13 35
2019 3 to 10 years in the federal public service 24 48 19 4 4 1 0 73 7 83
2019 11 to 20 years in the federal public service 34 36 19 8 1 1 0 71 9 144
2019 More than 20 years in the federal public service 44 31 13 9 0 2 0 77 9 45
2017 Less than 3 years in the federal public service 49 37 8 3 0 0 3 88 3 35
2017 3 to 10 years in the federal public service 31 43 14 9 1 1 1 75 11 139
2017 11 to 20 years in the federal public service 32 42 17 6 2 1 0 75 8 124
2017 More than 20 years in the federal public service 40 39 11 3 0 5 3 86 3 38

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 68 26 6 0 0 0 0 94 0 35
2019 3 to 10 years in the federal public service 55 27 6 4 8 0 0 82 12 85
2019 11 to 20 years in the federal public service 60 22 8 8 2 0 0 83 10 143
2019 More than 20 years in the federal public service 53 38 2 2 4 0 0 91 7 45
2017 Less than 3 years in the federal public service 74 20 0 0 3 3 0 97 3 35
2017 3 to 10 years in the federal public service 65 23 5 6 1 0 0 88 7 140
2017 11 to 20 years in the federal public service 64 27 2 7 0 0 0 90 7 124
2017 More than 20 years in the federal public service 58 37 5 0 0 0 0 95 0 38
2014 Less than 3 years in the federal public service 60 25 0 5 0 10 0 94 6 20
2014 3 to 10 years in the federal public service 63 22 7 6 1 1 0 85 7 152
2014 11 to 20 years in the federal public service 55 29 8 6 2 0 0 84 8 99
2014 More than 20 years in the federal public service 59 24 6 9 3 0 0 83 12 34
2011 Less than 3 years in the federal public service 66 29 2 2 0 0 0 95 2 41
2011 3 to 10 years in the federal public service 43 34 7 8 6 1 1 79 15 183
2011 11 to 20 years in the federal public service 47 36 9 6 2 0 0 83 8 66
2011 More than 20 years in the federal public service 64 18 6 12 0 0 0 82 12 33

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 64 23 6 3 0 3 0 91 3 35
2019 3 to 10 years in the federal public service 42 28 22 4 4 0 0 71 7 85
2019 11 to 20 years in the federal public service 42 30 19 5 2 1 0 73 7 144
2019 More than 20 years in the federal public service 37 39 11 9 4 0 0 76 13 46
2017 Less than 3 years in the federal public service 51 37 12 0 0 0 0 88 0 35
2017 3 to 10 years in the federal public service 48 35 11 3 3 0 0 83 6 140
2017 11 to 20 years in the federal public service 46 38 11 3 1 0 1 85 4 124
2017 More than 20 years in the federal public service 42 42 5 5 3 0 3 86 8 38
2014 Less than 3 years in the federal public service 65 25 5 5 0 0 0 90 5 20
2014 3 to 10 years in the federal public service 43 47 5 4 1 0 0 90 5 152
2014 11 to 20 years in the federal public service 38 36 16 6 3 0 0 75 9 99
2014 More than 20 years in the federal public service 32 35 27 0 3 0 3 70 3 34
2011 Less than 3 years in the federal public service 61 29 10 0 0 0 0 90 0 41
2011 3 to 10 years in the federal public service 32 42 17 6 3 0 0 74 9 183
2011 11 to 20 years in the federal public service 26 44 20 9 2 0 0 70 11 66
2011 More than 20 years in the federal public service 42 24 12 9 9 0 3 69 19 33
2008 Less than 3 years in the federal public service 41 48 7 2 2 0 0 90 3 58
2008 3 to 10 years in the federal public service 34 43 12 6 3 0 1 78 9 145
2008 11 to 20 years in the federal public service 16 31 33 13 7 0 0 47 20 45
2008 More than 20 years in the federal public service 52 22 15 7 4 0 0 74 11 27

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 72 14 3 6 0 0 5 91 6 35
2019 3 to 10 years in the federal public service 55 21 11 2 6 1 4 80 9 85
2019 11 to 20 years in the federal public service 61 19 8 6 2 1 4 84 8 144
2019 More than 20 years in the federal public service 65 7 11 7 0 0 11 80 7 46
2017 Less than 3 years in the federal public service 74 11 6 0 0 6 3 94 0 35
2017 3 to 10 years in the federal public service 60 20 9 1 2 3 6 87 3 140
2017 11 to 20 years in the federal public service 61 21 8 2 2 1 5 87 4 124
2017 More than 20 years in the federal public service 45 34 3 5 0 0 13 91 6 38
2014 Less than 3 years in the federal public service 65 20 0 0 0 10 5 100 0 20
2014 3 to 10 years in the federal public service 62 18 5 3 4 4 5 87 8 152
2014 11 to 20 years in the federal public service 58 16 7 7 6 2 4 78 14 99
2014 More than 20 years in the federal public service 56 15 3 9 6 0 12 80 17 34
2011 Less than 3 years in the federal public service 44 24 7 10 7 0 7 74 18 41
2011 3 to 10 years in the federal public service 40 25 10 8 12 4 1 68 21 183
2011 11 to 20 years in the federal public service 48 21 15 6 8 0 2 71 14 66
2011 More than 20 years in the federal public service 52 18 9 0 3 3 15 85 4 33

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in the federal public service 41 27 32 35
2019 3 to 10 years in the federal public service 38 25 38 85
2019 11 to 20 years in the federal public service 24 36 40 144
2019 More than 20 years in the federal public service 24 48 28 46
2017 Less than 3 years in the federal public service 25 29 46 35
2017 3 to 10 years in the federal public service 30 36 34 140
2017 11 to 20 years in the federal public service 18 42 40 124
2017 More than 20 years in the federal public service 34 42 24 38
2014 Less than 3 years in the federal public service 50 25 25 20
2014 3 to 10 years in the federal public service 29 38 33 152
2014 11 to 20 years in the federal public service 26 36 37 99
2014 More than 20 years in the federal public service 17 53 30 34
2011 Less than 3 years in the federal public service 24 39 37 41
2011 3 to 10 years in the federal public service 31 29 40 183
2011 11 to 20 years in the federal public service 24 45 30 66
2011 More than 20 years in the federal public service 42 45 12 33

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in the federal public service 0 15 14 0 71 0 15
2019 3 to 10 years in the federal public service 3 34 41 6 3 13 32
2019 11 to 20 years in the federal public service 3 18 67 6 3 3 33
2019 More than 20 years in the federal public service 63 0 18 9 9 0 11
2017 3 to 10 years in the federal public service 0 28 51 12 4 5 41
2017 11 to 20 years in the federal public service 9 18 41 14 0 18 22
2017 More than 20 years in the federal public service 54 8 15 8 0 15 13
2014 Less than 3 years in the federal public service 0 20 50 20 9999 10 10
2014 3 to 10 years in the federal public service 0 25 50 25 9999 0 44
2014 11 to 20 years in the federal public service 19 15 50 15 9999 0 26
2011 Less than 3 years in the federal public service 0 20 40 10 9999 30 10
2011 3 to 10 years in the federal public service 4 14 61 5 9999 16 56
2011 11 to 20 years in the federal public service 6 13 69 0 9999 13 16
2011 More than 20 years in the federal public service 57 14 7 0 9999 21 14
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 26 14 0 0 0 0 86 0 34
2019 3 to 10 years in the federal public service 65 22 5 5 4 0 0 87 8 85
2019 11 to 20 years in the federal public service 63 26 8 1 1 1 0 89 3 144
2019 More than 20 years in the federal public service 67 22 4 2 4 0 0 89 7 46
2017 Less than 3 years in the federal public service 66 20 8 6 0 0 0 86 6 35
2017 3 to 10 years in the federal public service 61 28 6 2 3 0 0 89 5 140
2017 11 to 20 years in the federal public service 57 32 5 5 1 0 0 90 6 124
2017 More than 20 years in the federal public service 66 32 0 3 0 0 0 97 3 38
2014 Less than 3 years in the federal public service 55 35 5 0 5 0 0 90 5 20
2014 3 to 10 years in the federal public service 57 31 5 5 2 0 0 88 7 152
2014 11 to 20 years in the federal public service 53 32 5 5 4 0 0 86 9 99
2014 More than 20 years in the federal public service 59 27 9 6 0 0 0 85 6 34
2011 Less than 3 years in the federal public service 51 34 12 2 0 0 0 85 2 41
2011 3 to 10 years in the federal public service 37 44 11 7 1 1 0 82 7 183
2011 11 to 20 years in the federal public service 62 33 3 0 2 0 0 95 2 66
2011 More than 20 years in the federal public service 70 30 0 0 0 0 0 100 0 33
2008 Less than 3 years in the federal public service 50 36 9 3 2 0 0 86 5 58
2008 3 to 10 years in the federal public service 48 37 6 6 3 0 0 85 10 144
2008 11 to 20 years in the federal public service 56 29 13 2 0 0 0 84 2 45
2008 More than 20 years in the federal public service 67 33 0 0 0 0 0 100 0 27

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 58 36 6 0 0 0 0 94 0 35
2019 3 to 10 years in the federal public service 53 32 9 4 2 0 0 85 6 85
2019 11 to 20 years in the federal public service 50 38 6 3 1 1 0 89 4 144
2019 More than 20 years in the federal public service 78 17 2 2 0 0 0 96 2 46
2017 Less than 3 years in the federal public service 60 31 6 3 0 0 0 91 3 35
2017 3 to 10 years in the federal public service 51 41 3 4 2 0 0 91 6 139
2017 11 to 20 years in the federal public service 51 39 6 2 2 0 0 90 4 124
2017 More than 20 years in the federal public service 76 11 5 8 0 0 0 87 8 38
2014 Less than 3 years in the federal public service 60 35 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 51 36 7 2 2 1 0 89 4 152
2014 11 to 20 years in the federal public service 38 45 5 6 6 0 0 83 12 98
2014 More than 20 years in the federal public service 65 20 6 9 0 0 0 85 9 34
2011 Less than 3 years in the federal public service 41 51 2 5 0 0 0 93 5 41
2011 3 to 10 years in the federal public service 37 48 11 3 1 0 0 85 4 183
2011 11 to 20 years in the federal public service 40 43 12 5 0 0 0 83 5 65
2011 More than 20 years in the federal public service 76 24 0 0 0 0 0 100 0 33

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 0 23 29 26 20 3 0 47 23 35
2019 3 to 10 years in the federal public service 8 18 31 25 18 0 1 43 26 85
2019 11 to 20 years in the federal public service 8 25 38 22 7 1 0 29 33 144
2019 More than 20 years in the federal public service 2 26 35 24 9 0 4 34 30 46
2017 Less than 3 years in the federal public service 12 6 18 20 38 0 6 62 19 34
2017 3 to 10 years in the federal public service 9 14 28 24 19 1 5 46 24 138
2017 11 to 20 years in the federal public service 8 12 42 26 10 0 2 36 21 124
2017 More than 20 years in the federal public service 5 16 42 16 13 0 8 31 23 38
2014 Less than 3 years in the federal public service 0 10 45 15 20 5 5 39 11 20
2014 3 to 10 years in the federal public service 7 16 30 28 17 0 2 46 23 150
2014 11 to 20 years in the federal public service 9 22 39 20 8 1 0 29 32 99
2014 More than 20 years in the federal public service 3 21 41 15 20 0 0 35 24 34
2011 Less than 3 years in the federal public service 5 22 32 17 15 5 5 35 30 41
2011 3 to 10 years in the federal public service 8 27 28 24 9 1 3 34 37 183
2011 11 to 20 years in the federal public service 3 28 42 20 6 0 2 27 31 65
2011 More than 20 years in the federal public service 0 18 42 18 21 0 0 39 18 33
2008 Less than 3 years in the federal public service 12 26 34 16 9 0 3 25 39 58
2008 3 to 10 years in the federal public service 10 30 34 16 8 1 2 24 41 145
2008 11 to 20 years in the federal public service 7 38 42 11 2 0 0 13 44 45
2008 More than 20 years in the federal public service 7 7 33 30 22 0 0 52 15 27

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 3 8 17 23 45 3 0 70 12 35
2019 3 to 10 years in the federal public service 11 14 28 22 23 0 1 46 25 85
2019 11 to 20 years in the federal public service 6 19 30 24 18 1 1 43 26 141
2019 More than 20 years in the federal public service 7 16 25 18 33 0 2 52 23 45
2017 Less than 3 years in the federal public service 12 6 6 20 50 0 6 75 19 34
2017 3 to 10 years in the federal public service 8 11 24 22 30 1 4 55 20 137
2017 11 to 20 years in the federal public service 8 11 27 26 23 2 2 51 21 122
2017 More than 20 years in the federal public service 0 18 26 24 26 0 5 53 19 38
2014 Less than 3 years in the federal public service 0 5 20 20 40 10 5 71 6 20
2014 3 to 10 years in the federal public service 4 8 20 30 35 1 3 67 12 152
2014 11 to 20 years in the federal public service 3 7 29 31 23 2 4 58 11 99
2014 More than 20 years in the federal public service 0 9 21 30 38 3 0 70 9 34
2011 Less than 3 years in the federal public service 2 10 22 24 32 2 7 62 14 41
2011 3 to 10 years in the federal public service 7 14 26 34 14 2 4 51 22 183
2011 11 to 20 years in the federal public service 5 14 26 27 23 3 3 53 19 66
2011 More than 20 years in the federal public service 6 0 21 42 27 0 3 72 6 33
2008 Less than 3 years in the federal public service 14 21 29 19 14 0 3 34 36 58
2008 3 to 10 years in the federal public service 10 30 30 14 13 1 1 28 42 145
2008 11 to 20 years in the federal public service 14 20 48 14 5 0 0 18 34 44
2008 More than 20 years in the federal public service 4 11 30 30 22 4 0 54 15 27

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 17 11 20 18 28 6 0 49 30 35
2019 3 to 10 years in the federal public service 7 17 31 27 18 0 1 45 24 85
2019 11 to 20 years in the federal public service 9 22 31 21 15 1 1 36 32 144
2019 More than 20 years in the federal public service 2 16 29 27 23 0 2 51 19 44
2017 Less than 3 years in the federal public service 9 17 14 23 31 0 6 57 28 35
2017 3 to 10 years in the federal public service 9 16 29 21 21 1 2 44 26 137
2017 11 to 20 years in the federal public service 7 13 31 25 20 0 3 47 21 122
2017 More than 20 years in the federal public service 3 16 29 26 24 0 3 51 19 38
2014 Less than 3 years in the federal public service 15 15 25 15 30 0 0 45 30 20
2014 3 to 10 years in the federal public service 10 16 30 23 18 1 2 43 27 152
2014 11 to 20 years in the federal public service 8 15 30 31 14 0 1 46 23 99
2014 More than 20 years in the federal public service 0 12 32 27 29 0 0 56 12 34
2011 Less than 3 years in the federal public service 0 17 29 24 17 2 10 47 19 41
2011 3 to 10 years in the federal public service 14 22 31 22 8 0 3 31 37 183
2011 11 to 20 years in the federal public service 12 12 32 25 17 0 2 42 25 65
2011 More than 20 years in the federal public service 0 6 27 30 36 0 0 67 6 33
2008 Less than 3 years in the federal public service 18 19 32 23 7 0 2 30 38 57
2008 3 to 10 years in the federal public service 13 22 38 20 6 1 2 26 35 144
2008 11 to 20 years in the federal public service 7 27 29 29 9 0 0 38 33 45
2008 More than 20 years in the federal public service 4 4 22 26 44 0 0 70 7 27

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 3 3 11 24 59 0 0 83 6 35
2019 3 to 10 years in the federal public service 4 16 16 32 33 0 0 65 19 84
2019 11 to 20 years in the federal public service 3 18 33 29 17 1 0 46 21 144
2019 More than 20 years in the federal public service 7 9 31 36 16 0 2 52 16 45
2017 Less than 3 years in the federal public service 0 3 9 33 49 0 6 87 3 34
2017 3 to 10 years in the federal public service 3 7 28 36 24 0 3 61 10 135
2017 11 to 20 years in the federal public service 6 6 24 41 20 0 3 64 12 122
2017 More than 20 years in the federal public service 3 3 34 34 24 0 3 59 5 38
2014 Less than 3 years in the federal public service 0 0 35 15 50 0 0 65 0 20
2014 3 to 10 years in the federal public service 3 7 26 38 24 1 1 64 9 151
2014 11 to 20 years in the federal public service 3 13 38 31 13 0 2 45 17 98
2014 More than 20 years in the federal public service 3 9 35 27 26 0 0 53 12 34
2011 Less than 3 years in the federal public service 2 2 24 27 34 2 7 68 5 41
2011 3 to 10 years in the federal public service 4 14 32 33 14 0 3 48 19 183
2011 11 to 20 years in the federal public service 6 11 31 42 9 0 2 52 17 65
2011 More than 20 years in the federal public service 0 18 15 36 30 0 0 67 18 33
2008 Less than 3 years in the federal public service 7 5 34 33 17 0 3 52 13 58
2008 3 to 10 years in the federal public service 7 15 40 24 12 1 1 37 23 144
2008 11 to 20 years in the federal public service 4 16 40 33 7 0 0 40 20 45
2008 More than 20 years in the federal public service 4 4 22 26 44 0 0 70 7 27

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 0 21 17 17 46 0 0 63 21 35
2019 3 to 10 years in the federal public service 20 20 27 22 10 0 0 33 40 85
2019 11 to 20 years in the federal public service 20 24 31 13 10 1 1 23 45 144
2019 More than 20 years in the federal public service 13 20 38 13 13 0 2 27 34 45
2017 Less than 3 years in the federal public service 0 12 20 14 48 3 3 66 12 35
2017 3 to 10 years in the federal public service 6 15 24 24 26 1 3 53 22 137
2017 11 to 20 years in the federal public service 10 18 34 23 13 0 2 37 29 122
2017 More than 20 years in the federal public service 11 11 42 16 16 0 5 33 22 38
2014 Less than 3 years in the federal public service 0 5 15 25 40 5 10 76 6 20
2014 3 to 10 years in the federal public service 7 11 34 20 24 2 1 46 18 152
2014 11 to 20 years in the federal public service 9 16 34 21 14 3 2 37 27 99
2014 More than 20 years in the federal public service 3 15 41 20 12 0 9 35 19 34
2011 Less than 3 years in the federal public service 5 15 24 24 22 0 10 51 22 41
2011 3 to 10 years in the federal public service 12 20 30 22 12 1 3 35 34 183
2011 11 to 20 years in the federal public service 12 17 35 25 8 2 2 33 30 65
2011 More than 20 years in the federal public service 3 12 30 30 21 0 3 53 16 33
2008 Less than 3 years in the federal public service 10 12 28 28 21 0 2 49 23 58
2008 3 to 10 years in the federal public service 13 20 31 20 13 1 3 34 34 144
2008 11 to 20 years in the federal public service 4 33 36 13 13 0 0 27 38 45
2008 More than 20 years in the federal public service 4 23 31 15 23 0 4 40 28 26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 8 8 12 11 38 20 3 63 22 35
2019 3 to 10 years in the federal public service 6 24 28 21 18 0 4 40 31 85
2019 11 to 20 years in the federal public service 10 18 25 24 19 1 3 45 29 144
2019 More than 20 years in the federal public service 9 22 31 15 18 0 4 35 33 45
2017 Less than 3 years in the federal public service 9 9 14 11 51 0 6 66 18 35
2017 3 to 10 years in the federal public service 6 10 26 21 31 3 4 56 16 137
2017 11 to 20 years in the federal public service 6 5 29 35 22 1 2 59 11 122
2017 More than 20 years in the federal public service 3 24 24 24 16 5 5 44 29 38
2014 Less than 3 years in the federal public service 0 10 5 15 55 10 5 82 12 20
2014 3 to 10 years in the federal public service 2 7 20 36 28 5 3 70 9 152
2014 11 to 20 years in the federal public service 2 9 18 30 29 2 9 67 13 99
2014 More than 20 years in the federal public service 0 3 18 32 35 3 9 77 3 34
2011 Less than 3 years in the federal public service 2 5 22 34 22 10 5 66 9 41
2011 3 to 10 years in the federal public service 7 10 23 34 20 2 3 57 18 183
2011 11 to 20 years in the federal public service 3 6 24 33 21 3 9 62 10 66
2011 More than 20 years in the federal public service 0 6 30 30 30 0 3 63 6 33
2008 Less than 3 years in the federal public service 7 7 16 36 28 3 3 69 15 58
2008 3 to 10 years in the federal public service 3 18 30 30 15 0 3 47 22 145
2008 11 to 20 years in the federal public service 7 16 36 24 18 0 0 42 22 45
2008 More than 20 years in the federal public service 4 7 30 33 22 0 4 58 12 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 6 0 31 17 38 6 3 59 6 35
2019 3 to 10 years in the federal public service 9 17 26 35 12 1 0 47 26 85
2019 11 to 20 years in the federal public service 6 19 33 24 14 1 2 40 27 144
2019 More than 20 years in the federal public service 4 16 33 25 20 0 2 46 21 45
2017 Less than 3 years in the federal public service 6 6 14 35 34 0 6 73 12 35
2017 3 to 10 years in the federal public service 7 9 29 27 23 1 3 53 17 137
2017 11 to 20 years in the federal public service 9 11 33 28 13 2 4 43 22 122
2017 More than 20 years in the federal public service 3 13 21 34 21 3 5 60 17 38
2014 Less than 3 years in the federal public service 10 5 30 20 30 5 0 53 16 20
2014 3 to 10 years in the federal public service 11 16 27 26 17 1 2 44 28 149
2014 11 to 20 years in the federal public service 7 20 34 25 10 2 1 36 28 99
2014 More than 20 years in the federal public service 0 15 27 32 20 3 3 56 16 34

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 6 17 28 11 31 6 0 45 24 35
2019 3 to 10 years in the federal public service 12 19 41 14 14 0 0 28 31 85
2019 11 to 20 years in the federal public service 6 19 33 28 12 1 2 41 25 144
2019 More than 20 years in the federal public service 2 9 36 38 13 0 2 52 11 45

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 29 32 8 28 0 0 3 62 29 35
2019 3 to 10 years in the federal public service 22 44 13 13 8 0 0 66 21 85
2019 11 to 20 years in the federal public service 17 44 22 15 1 1 0 61 17 144
2019 More than 20 years in the federal public service 35 37 13 11 4 0 0 72 15 46

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 20 8 3 3 0 0 85 6 35
2019 3 to 10 years in the federal public service 53 26 5 8 8 0 0 79 16 85
2019 11 to 20 years in the federal public service 51 25 12 8 3 1 0 76 12 144
2019 More than 20 years in the federal public service 61 20 11 4 2 0 2 82 7 46
2017 Less than 3 years in the federal public service 66 17 9 6 0 3 0 85 6 35
2017 3 to 10 years in the federal public service 53 27 6 9 5 0 0 80 14 140
2017 11 to 20 years in the federal public service 56 25 10 6 3 0 0 81 9 124
2017 More than 20 years in the federal public service 69 24 0 8 0 0 0 92 8 38
2014 Less than 3 years in the federal public service 60 20 15 5 0 0 0 80 5 20
2014 3 to 10 years in the federal public service 53 27 9 8 3 0 0 80 11 152
2014 11 to 20 years in the federal public service 48 35 4 8 3 1 0 85 11 99
2014 More than 20 years in the federal public service 71 17 9 0 3 0 0 88 3 34

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 79 21 0 0 0 0 0 100 0 35
2019 3 to 10 years in the federal public service 58 23 6 7 6 0 0 81 13 85
2019 11 to 20 years in the federal public service 53 33 4 8 1 0 0 86 10 143
2019 More than 20 years in the federal public service 80 11 9 0 0 0 0 91 0 46
2017 Less than 3 years in the federal public service 63 25 0 9 3 0 0 88 12 35
2017 3 to 10 years in the federal public service 57 33 2 6 2 0 0 90 8 140
2017 11 to 20 years in the federal public service 59 28 6 6 1 0 0 87 6 124
2017 More than 20 years in the federal public service 63 26 5 5 0 0 0 89 5 38
2014 Less than 3 years in the federal public service 90 5 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 55 37 3 5 1 0 0 91 6 152
2014 11 to 20 years in the federal public service 49 39 5 6 0 0 0 89 6 99
2014 More than 20 years in the federal public service 74 20 3 3 0 0 0 94 3 34

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 62 29 9 0 0 0 0 91 0 35
2019 3 to 10 years in the federal public service 44 34 12 5 6 0 0 78 10 85
2019 11 to 20 years in the federal public service 53 31 10 4 1 1 1 85 6 144
2019 More than 20 years in the federal public service 55 36 7 2 0 0 0 91 2 45

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 64 15 18 3 0 0 0 79 3 34
2019 3 to 10 years in the federal public service 41 39 13 6 1 0 0 79 7 83
2019 11 to 20 years in the federal public service 52 28 15 5 0 0 0 80 5 144
2019 More than 20 years in the federal public service 52 41 2 2 2 0 0 93 4 46
2017 Less than 3 years in the federal public service 57 37 3 0 0 3 0 97 0 35
2017 3 to 10 years in the federal public service 55 35 8 0 3 0 0 89 3 140
2017 11 to 20 years in the federal public service 51 33 10 4 1 1 1 85 5 124
2017 More than 20 years in the federal public service 63 31 5 0 0 0 0 95 0 38
2014 Less than 3 years in the federal public service 60 40 0 0 0 0 0 100 0 20
2014 3 to 10 years in the federal public service 55 34 5 4 1 1 0 90 5 152
2014 11 to 20 years in the federal public service 59 30 7 2 1 1 0 90 3 99
2014 More than 20 years in the federal public service 62 35 3 0 0 0 0 97 0 34
2011 Less than 3 years in the federal public service 56 34 2 7 0 0 0 90 7 41
2011 3 to 10 years in the federal public service 38 41 14 4 2 1 0 80 6 182
2011 11 to 20 years in the federal public service 45 38 12 3 2 0 0 83 5 66
2011 More than 20 years in the federal public service 69 25 3 0 0 3 0 97 0 32

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 63 25 9 0 0 0 3 91 0 35
2019 3 to 10 years in the federal public service 49 33 10 2 1 4 1 86 4 82
2019 11 to 20 years in the federal public service 61 24 9 3 1 1 0 87 4 143
2019 More than 20 years in the federal public service 67 26 4 0 0 2 0 96 0 46
2017 Less than 3 years in the federal public service 57 32 3 0 6 0 3 91 6 35
2017 3 to 10 years in the federal public service 54 29 12 1 2 1 0 85 3 139
2017 11 to 20 years in the federal public service 49 38 7 5 1 1 0 88 6 123
2017 More than 20 years in the federal public service 74 24 0 3 0 0 0 97 3 38
2014 Less than 3 years in the federal public service 60 35 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 56 29 7 3 1 3 0 88 5 152
2014 11 to 20 years in the federal public service 59 33 3 1 1 3 0 95 2 99
2014 More than 20 years in the federal public service 68 24 9 0 0 0 0 91 0 34

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 69 31 0 0 0 0 0 100 0 35
2019 3 to 10 years in the federal public service 69 23 2 2 4 0 0 92 6 84
2019 11 to 20 years in the federal public service 60 31 8 1 0 0 0 91 1 144
2019 More than 20 years in the federal public service 74 22 0 4 0 0 0 96 4 46
2017 Less than 3 years in the federal public service 77 23 0 0 0 0 0 100 0 35
2017 3 to 10 years in the federal public service 66 22 8 1 2 0 0 88 4 140
2017 11 to 20 years in the federal public service 56 34 6 3 2 0 0 90 5 124
2017 More than 20 years in the federal public service 60 32 5 0 3 0 0 92 3 38
2014 Less than 3 years in the federal public service 85 15 0 0 0 0 0 100 0 20
2014 3 to 10 years in the federal public service 66 29 3 1 1 0 1 95 1 151
2014 11 to 20 years in the federal public service 59 32 4 3 2 0 0 91 5 99
2014 More than 20 years in the federal public service 73 21 6 0 0 0 0 94 0 34
2011 Less than 3 years in the federal public service 63 34 2 0 0 0 0 98 0 41
2011 3 to 10 years in the federal public service 48 38 7 5 3 0 0 85 8 183
2011 11 to 20 years in the federal public service 66 23 9 2 0 0 0 89 2 65
2011 More than 20 years in the federal public service 75 16 3 3 3 0 0 91 6 32
2008 Less than 3 years in the federal public service 54 30 7 9 0 0 0 84 9 57
2008 3 to 10 years in the federal public service 43 39 7 7 3 0 0 83 10 145
2008 11 to 20 years in the federal public service 53 31 9 4 2 0 0 84 7 45
2008 More than 20 years in the federal public service 67 30 0 0 4 0 0 96 4 27

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 29 12 3 0 6 6 83 4 34
2019 3 to 10 years in the federal public service 44 20 14 8 8 2 4 68 18 85
2019 11 to 20 years in the federal public service 30 33 17 12 1 5 2 68 14 144
2019 More than 20 years in the federal public service 56 28 9 4 2 0 0 85 7 46
2017 Less than 3 years in the federal public service 37 22 9 12 3 3 14 72 17 35
2017 3 to 10 years in the federal public service 30 28 12 10 6 8 6 68 19 140
2017 11 to 20 years in the federal public service 40 25 14 11 3 3 3 70 16 124
2017 More than 20 years in the federal public service 47 29 11 5 3 3 3 81 8 38
2014 Less than 3 years in the federal public service 35 35 0 10 0 5 15 88 13 20
2014 3 to 10 years in the federal public service 37 34 9 9 3 3 5 78 12 152
2014 11 to 20 years in the federal public service 36 27 16 7 3 6 4 71 11 99
2014 More than 20 years in the federal public service 59 21 15 3 0 3 0 82 3 34

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 51 26 9 8 0 3 3 82 9 35
2019 3 to 10 years in the federal public service 47 28 13 7 2 1 1 77 10 85
2019 11 to 20 years in the federal public service 51 36 9 3 0 1 1 88 3 143
2019 More than 20 years in the federal public service 72 17 7 2 2 0 0 89 4 46
2017 Less than 3 years in the federal public service 43 26 9 11 0 8 3 77 13 35
2017 3 to 10 years in the federal public service 47 34 11 4 3 0 1 81 7 139
2017 11 to 20 years in the federal public service 42 28 16 8 5 1 0 71 13 124
2017 More than 20 years in the federal public service 55 37 3 3 3 0 0 92 5 38
2014 Less than 3 years in the federal public service 55 25 20 0 0 0 0 80 0 20
2014 3 to 10 years in the federal public service 49 28 8 9 5 1 0 77 15 152
2014 11 to 20 years in the federal public service 42 39 9 3 5 1 0 83 8 99
2014 More than 20 years in the federal public service 62 24 9 6 0 0 0 85 6 34
2011 Less than 3 years in the federal public service 44 24 15 7 0 7 2 76 8 41
2011 3 to 10 years in the federal public service 38 33 15 9 2 2 1 73 12 183
2011 11 to 20 years in the federal public service 44 35 8 3 6 3 2 83 10 66
2011 More than 20 years in the federal public service 67 18 6 6 0 3 0 88 6 33
2008 Less than 3 years in the federal public service 36 28 14 14 3 2 3 67 18 58
2008 3 to 10 years in the federal public service 36 39 9 9 5 2 0 77 14 145
2008 11 to 20 years in the federal public service 49 33 4 7 4 2 0 84 11 45
2008 More than 20 years in the federal public service 74 19 4 4 0 0 0 93 4 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 52 28 17 3 0 0 0 80 3 35
2019 3 to 10 years in the federal public service 41 41 9 6 2 0 0 82 8 85
2019 11 to 20 years in the federal public service 50 36 10 3 0 0 0 86 3 144
2019 More than 20 years in the federal public service 72 26 2 0 0 0 0 98 0 46

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 33 20 17 9 3 12 6 64 15 34
2019 3 to 10 years in the federal public service 19 25 13 20 14 6 4 48 38 85
2019 11 to 20 years in the federal public service 21 32 16 18 8 4 1 55 28 141
2019 More than 20 years in the federal public service 33 9 24 9 9 7 11 50 21 46
2017 Less than 3 years in the federal public service 34 23 23 6 0 6 9 66 7 35
2017 3 to 10 years in the federal public service 22 26 10 16 18 6 2 52 37 138
2017 11 to 20 years in the federal public service 18 20 15 22 19 6 1 41 43 124
2017 More than 20 years in the federal public service 21 18 5 11 16 16 13 56 37 38
2014 Less than 3 years in the federal public service 40 20 5 10 10 15 0 71 24 20
2014 3 to 10 years in the federal public service 18 20 13 17 18 11 3 44 41 152
2014 11 to 20 years in the federal public service 12 20 16 20 14 9 8 39 42 99
2014 More than 20 years in the federal public service 35 12 17 12 6 9 9 58 21 34
2011 Less than 3 years in the federal public service 17 29 17 7 0 22 7 66 10 41
2011 3 to 10 years in the federal public service 9 18 21 17 19 10 5 32 43 182
2011 11 to 20 years in the federal public service 9 20 15 14 20 11 12 37 43 66
2011 More than 20 years in the federal public service 24 27 9 9 12 0 18 63 26 33

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 63 37 0 0 0 0 0 100 0 35
2019 3 to 10 years in the federal public service 42 47 1 6 4 0 0 89 9 85
2019 11 to 20 years in the federal public service 48 36 6 8 2 0 0 83 10 143
2019 More than 20 years in the federal public service 54 39 2 0 4 0 0 93 4 46
2017 Less than 3 years in the federal public service 63 25 3 6 0 0 3 91 6 35
2017 3 to 10 years in the federal public service 51 39 4 4 3 0 0 90 6 140
2017 11 to 20 years in the federal public service 43 43 4 9 2 0 0 85 10 124
2017 More than 20 years in the federal public service 68 26 0 5 0 0 0 95 5 38
2014 Less than 3 years in the federal public service 55 30 0 10 5 0 0 85 15 20
2014 3 to 10 years in the federal public service 51 41 2 5 2 0 0 91 7 152
2014 11 to 20 years in the federal public service 46 44 1 5 3 0 0 91 8 99
2014 More than 20 years in the federal public service 53 35 6 0 6 0 0 88 6 34
2011 Less than 3 years in the federal public service 46 37 0 12 5 0 0 83 17 41
2011 3 to 10 years in the federal public service 38 43 4 11 4 0 0 81 15 183
2011 11 to 20 years in the federal public service 42 44 3 9 2 0 0 86 11 66
2011 More than 20 years in the federal public service 70 27 0 0 3 0 0 97 3 33
2008 Less than 3 years in the federal public service 47 40 2 7 5 0 0 86 12 58
2008 3 to 10 years in the federal public service 43 43 4 7 2 0 0 87 9 145
2008 11 to 20 years in the federal public service 44 44 2 9 0 0 0 89 9 45
2008 More than 20 years in the federal public service 78 19 0 0 4 0 0 96 4 27

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 23 6 3 3 0 0 89 6 35
2019 3 to 10 years in the federal public service 44 34 6 13 2 0 0 79 16 84
2019 11 to 20 years in the federal public service 53 33 8 5 1 0 0 86 6 143
2019 More than 20 years in the federal public service 52 35 2 4 7 0 0 87 11 46
2017 Less than 3 years in the federal public service 71 20 0 9 0 0 0 91 9 35
2017 3 to 10 years in the federal public service 57 35 2 4 3 0 0 92 6 140
2017 11 to 20 years in the federal public service 54 34 4 7 1 0 0 88 8 124
2017 More than 20 years in the federal public service 60 29 3 8 0 0 0 89 8 38
2014 Less than 3 years in the federal public service 75 15 0 5 5 0 0 90 10 20
2014 3 to 10 years in the federal public service 61 27 3 8 1 0 0 88 9 152
2014 11 to 20 years in the federal public service 49 28 7 13 2 0 0 78 15 99
2014 More than 20 years in the federal public service 77 12 9 0 3 0 0 88 3 34
2011 Less than 3 years in the federal public service 61 32 0 7 0 0 0 93 7 41
2011 3 to 10 years in the federal public service 51 32 7 7 2 0 1 84 9 181
2011 11 to 20 years in the federal public service 62 29 2 5 3 0 0 91 8 66
2011 More than 20 years in the federal public service 82 9 0 9 0 0 0 91 9 33

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 26 3 3 0 0 3 94 3 34
2019 3 to 10 years in the federal public service 52 38 4 1 5 0 0 90 6 84
2019 11 to 20 years in the federal public service 61 32 4 1 1 0 0 94 3 142
2019 More than 20 years in the federal public service 72 22 2 0 4 0 0 93 4 46
2017 Less than 3 years in the federal public service 57 37 0 3 0 3 0 97 3 35
2017 3 to 10 years in the federal public service 65 27 4 4 0 0 0 92 4 140
2017 11 to 20 years in the federal public service 57 35 6 2 0 0 0 93 2 124
2017 More than 20 years in the federal public service 71 26 3 0 0 0 0 97 0 38
2014 Less than 3 years in the federal public service 75 20 0 5 0 0 0 95 5 20
2014 3 to 10 years in the federal public service 58 33 6 3 1 0 0 91 3 152
2014 11 to 20 years in the federal public service 58 38 2 2 0 0 0 96 2 99
2014 More than 20 years in the federal public service 62 30 6 0 3 0 0 91 3 34

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 80 5 5 3 0 3 3 91 3 35
2019 3 to 10 years in the federal public service 77 14 1 5 4 0 0 91 8 85
2019 11 to 20 years in the federal public service 71 15 5 5 3 0 1 87 8 143
2019 More than 20 years in the federal public service 68 19 4 7 2 0 0 87 9 46
2017 Less than 3 years in the federal public service 92 6 3 0 0 0 0 97 0 35
2017 3 to 10 years in the federal public service 70 19 4 6 2 0 0 88 8 140
2017 11 to 20 years in the federal public service 65 20 7 4 4 0 0 85 8 123
2017 More than 20 years in the federal public service 76 13 0 11 0 0 0 89 11 38
2014 Less than 3 years in the federal public service 70 30 0 0 0 0 0 100 0 20
2014 3 to 10 years in the federal public service 75 15 3 2 5 0 0 90 7 151
2014 11 to 20 years in the federal public service 60 24 5 7 4 0 0 84 11 99
2014 More than 20 years in the federal public service 65 27 0 3 3 0 3 94 6 34
2011 Less than 3 years in the federal public service 73 12 5 7 0 2 0 88 8 41
2011 3 to 10 years in the federal public service 66 18 7 4 5 0 1 84 9 183
2011 11 to 20 years in the federal public service 61 21 3 9 6 0 0 82 15 66
2011 More than 20 years in the federal public service 70 24 0 3 0 0 3 97 3 33
2008 Less than 3 years in the federal public service 60 21 5 9 2 0 4 84 11 57
2008 3 to 10 years in the federal public service 66 15 6 8 6 0 0 81 14 145
2008 11 to 20 years in the federal public service 62 22 9 2 4 0 0 84 7 45
2008 More than 20 years in the federal public service 93 4 4 0 0 0 0 96 0 27

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 86 11 0 3 0 0 0 97 3 35
2019 3 to 10 years in the federal public service 82 9 2 1 5 0 0 92 6 85
2019 11 to 20 years in the federal public service 73 12 5 8 3 0 0 85 10 144
2019 More than 20 years in the federal public service 85 11 4 0 0 0 0 96 0 46
2017 Less than 3 years in the federal public service 92 8 0 0 0 0 0 100 0 35
2017 3 to 10 years in the federal public service 69 18 6 4 4 0 0 87 7 140
2017 11 to 20 years in the federal public service 69 19 7 2 2 0 2 89 4 124
2017 More than 20 years in the federal public service 79 16 3 0 3 0 0 95 3 38
2014 Less than 3 years in the federal public service 80 15 5 0 0 0 0 95 0 20
2014 3 to 10 years in the federal public service 79 11 4 4 2 0 0 90 6 152
2014 11 to 20 years in the federal public service 64 19 8 7 1 1 0 84 8 99
2014 More than 20 years in the federal public service 74 15 3 6 0 0 3 91 6 34
2011 Less than 3 years in the federal public service 71 17 5 5 2 0 0 88 7 41
2011 3 to 10 years in the federal public service 67 17 6 4 3 1 1 86 8 181
2011 11 to 20 years in the federal public service 62 18 5 8 6 0 2 82 14 66
2011 More than 20 years in the federal public service 76 18 0 3 0 0 3 97 3 33
2008 Less than 3 years in the federal public service 67 14 3 5 5 0 5 85 11 58
2008 3 to 10 years in the federal public service 66 14 6 3 8 0 1 82 12 145
2008 11 to 20 years in the federal public service 51 22 9 9 4 0 4 77 14 45
2008 More than 20 years in the federal public service 85 7 7 0 0 0 0 93 0 27

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 80 11 3 3 0 0 3 94 3 34
2019 3 to 10 years in the federal public service 83 6 7 1 1 0 1 90 2 84
2019 11 to 20 years in the federal public service 84 6 4 2 4 0 1 90 6 142
2019 More than 20 years in the federal public service 87 9 2 0 0 0 2 98 0 45
2017 Less than 3 years in the federal public service 89 6 3 0 0 0 3 97 0 35
2017 3 to 10 years in the federal public service 85 9 2 1 3 0 0 94 4 140
2017 11 to 20 years in the federal public service 80 11 4 2 2 0 1 92 4 124
2017 More than 20 years in the federal public service 82 16 0 0 3 0 0 97 3 38
2014 Less than 3 years in the federal public service 90 5 5 0 0 0 0 95 0 20
2014 3 to 10 years in the federal public service 90 7 1 1 1 0 1 97 2 152
2014 11 to 20 years in the federal public service 81 15 3 0 1 0 0 96 1 99
2014 More than 20 years in the federal public service 83 9 0 0 6 0 3 94 6 34
2011 Less than 3 years in the federal public service 76 20 2 0 2 0 0 95 2 41
2011 3 to 10 years in the federal public service 77 12 4 2 4 1 1 90 6 182
2011 11 to 20 years in the federal public service 82 8 2 3 5 0 2 91 8 65
2011 More than 20 years in the federal public service 85 0 6 3 0 0 6 90 3 33
2008 Less than 3 years in the federal public service 76 7 2 5 3 0 7 89 9 58
2008 3 to 10 years in the federal public service 72 10 5 4 6 0 2 85 11 145
2008 11 to 20 years in the federal public service 71 11 4 7 4 0 2 84 11 45
2008 More than 20 years in the federal public service 78 7 4 0 4 0 7 92 4 27

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 55 23 8 0 0 11 3 91 0 35
2019 3 to 10 years in the federal public service 48 32 13 1 2 2 1 83 4 85
2019 11 to 20 years in the federal public service 46 30 17 5 1 1 1 77 6 144
2019 More than 20 years in the federal public service 68 19 7 4 2 0 0 87 7 46

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 42 26 11 6 3 3 9 77 10 34
2019 3 to 10 years in the federal public service 27 28 9 7 4 1 24 74 14 85
2019 11 to 20 years in the federal public service 25 35 6 2 3 1 28 85 7 143
2019 More than 20 years in the federal public service 39 28 4 0 0 0 28 94 0 46

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 71 9 9 0 0 9 3 90 0 34
2019 3 to 10 years in the federal public service 38 23 6 1 1 7 24 88 3 85
2019 11 to 20 years in the federal public service 41 19 7 0 1 3 28 89 1 144
2019 More than 20 years in the federal public service 50 9 9 2 0 4 26 84 3 46

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 18 82 85
2019 11 to 20 years in the federal public service 10 90 143

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 47 53 15

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in the federal public service 42 58 12

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 33 67 15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 53 47 15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 67 33 15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 33 67 15
2019 11 to 20 years in the federal public service 42 58 12

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 33 67 15

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 53 47 15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 47 53 15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 40 60 15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 47 53 15
2019 11 to 20 years in the federal public service 58 42 12

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 0 100 15
2019 11 to 20 years in the federal public service 0 100 12

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 21 79 85
2019 11 to 20 years in the federal public service 17 83 144

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 25 15 11 6 3 34 6 66 15 35
2019 3 to 10 years in the federal public service 28 20 17 11 7 13 5 58 21 85
2019 11 to 20 years in the federal public service 22 24 22 6 6 17 2 58 15 144
2019 More than 20 years in the federal public service 33 15 13 6 4 22 7 67 15 46
2017 Less than 3 years in the federal public service 14 20 9 6 0 34 17 70 12 35
2017 3 to 10 years in the federal public service 15 21 17 7 4 26 10 56 17 140
2017 11 to 20 years in the federal public service 22 15 22 4 10 20 6 51 20 124
2017 More than 20 years in the federal public service 34 16 8 3 3 24 13 79 8 38
2014 Less than 3 years in the federal public service 35 10 15 0 0 20 20 75 0 20
2014 3 to 10 years in the federal public service 24 18 9 7 7 29 7 65 22 152
2014 11 to 20 years in the federal public service 22 10 16 6 5 29 11 54 19 99
2014 More than 20 years in the federal public service 50 3 20 0 3 21 3 69 4 34

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 50 24 14 6 0 3 3 79 6 34
2019 3 to 10 years in the federal public service 42 35 11 11 1 0 0 78 12 85
2019 11 to 20 years in the federal public service 45 37 9 3 3 2 0 84 7 144
2019 More than 20 years in the federal public service 63 31 2 2 2 0 0 94 4 46
2017 Less than 3 years in the federal public service 37 23 14 3 0 17 6 77 4 35
2017 3 to 10 years in the federal public service 37 30 15 6 5 7 1 72 12 140
2017 11 to 20 years in the federal public service 35 30 17 6 6 5 1 69 13 124
2017 More than 20 years in the federal public service 50 26 11 5 0 8 0 83 6 38
2014 Less than 3 years in the federal public service 30 35 10 0 0 25 0 87 0 20
2014 3 to 10 years in the federal public service 38 26 10 7 5 13 2 75 13 152
2014 11 to 20 years in the federal public service 39 33 11 5 2 9 0 80 8 99
2014 More than 20 years in the federal public service 59 20 17 0 0 3 0 82 0 34
2011 Less than 3 years in the federal public service 44 32 5 2 0 17 0 91 3 41
2011 3 to 10 years in the federal public service 32 30 23 3 3 8 1 68 7 183
2011 11 to 20 years in the federal public service 34 38 15 0 2 11 0 81 2 65
2011 More than 20 years in the federal public service 56 31 9 3 0 0 0 88 3 32

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 6 94 85
2019 11 to 20 years in the federal public service 7 93 143

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 6 94 85
2019 11 to 20 years in the federal public service 10 90 144

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 11 11 3 0 32 9 76 5 35
2019 3 to 10 years in the federal public service 33 13 22 4 2 18 8 62 8 85
2019 11 to 20 years in the federal public service 24 17 17 5 3 28 4 62 12 144
2019 More than 20 years in the federal public service 39 11 15 0 2 24 9 74 3 46
2017 Less than 3 years in the federal public service 17 17 9 0 0 40 17 80 0 35
2017 3 to 10 years in the federal public service 16 21 16 1 2 36 9 66 6 140
2017 11 to 20 years in the federal public service 25 11 21 2 5 28 8 57 10 124
2017 More than 20 years in the federal public service 39 16 8 0 0 21 16 87 0 38
2014 Less than 3 years in the federal public service 25 15 10 0 0 40 10 80 0 20
2014 3 to 10 years in the federal public service 23 14 9 2 3 41 8 73 9 152
2014 11 to 20 years in the federal public service 22 13 12 0 2 38 12 71 4 99
2014 More than 20 years in the federal public service 35 15 15 0 0 33 3 77 0 34

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 57 26 11 0 0 6 0 88 0 35
2019 3 to 10 years in the federal public service 45 31 20 2 1 0 1 76 4 85
2019 11 to 20 years in the federal public service 47 32 12 3 1 5 0 82 5 144
2019 More than 20 years in the federal public service 72 20 2 0 0 4 2 98 0 46
2017 Less than 3 years in the federal public service 37 25 6 3 0 20 8 88 4 35
2017 3 to 10 years in the federal public service 40 36 12 1 3 6 1 83 5 140
2017 11 to 20 years in the federal public service 40 27 15 3 4 9 2 75 8 124
2017 More than 20 years in the federal public service 66 18 8 3 0 3 3 89 3 38
2014 Less than 3 years in the federal public service 45 25 5 0 0 25 0 93 0 20
2014 3 to 10 years in the federal public service 41 27 9 2 3 17 1 83 6 152
2014 11 to 20 years in the federal public service 39 35 10 1 1 11 2 86 2 99
2014 More than 20 years in the federal public service 62 15 12 0 0 9 3 87 0 34
2011 Less than 3 years in the federal public service 51 22 10 0 0 17 0 88 0 41
2011 3 to 10 years in the federal public service 38 32 18 2 2 9 0 77 4 182
2011 11 to 20 years in the federal public service 32 43 9 3 0 12 0 86 4 65
2011 More than 20 years in the federal public service 76 18 3 3 0 0 0 94 3 33

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 6 94 35
2019 3 to 10 years in the federal public service 15 85 85
2019 11 to 20 years in the federal public service 15 85 144
2019 More than 20 years in the federal public service 15 85 46
2017 3 to 10 years in the federal public service 16 84 139
2017 11 to 20 years in the federal public service 15 85 124
2014 3 to 10 years in the federal public service 15 85 152
2014 11 to 20 years in the federal public service 8 92 99

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 92 8 13
2019 11 to 20 years in the federal public service 91 9 22
2017 3 to 10 years in the federal public service 95 5 21
2017 11 to 20 years in the federal public service 74 26 19
2014 3 to 10 years in the federal public service 74 26 23

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in the federal public service 75 25 0 0 0 0 0 100 0 12
2019 11 to 20 years in the federal public service 80 10 0 10 0 0 0 90 10 20
2017 3 to 10 years in the federal public service 48 47 5 0 0 0 0 95 0 20
2017 11 to 20 years in the federal public service 57 29 0 14 0 0 0 86 14 14
2014 3 to 10 years in the federal public service 65 24 6 6 0 0 0 88 6 17
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 77 11 9 0 0 3 0 91 0 35
2019 3 to 10 years in the federal public service 67 18 6 5 5 0 0 85 9 85
2019 11 to 20 years in the federal public service 69 15 11 4 1 0 0 84 5 144
2019 More than 20 years in the federal public service 78 11 4 2 0 2 2 93 2 46
2017 Less than 3 years in the federal public service 69 20 6 3 0 3 0 91 3 35
2017 3 to 10 years in the federal public service 65 23 5 5 3 0 0 88 7 140
2017 11 to 20 years in the federal public service 61 27 7 2 2 0 0 89 4 124
2017 More than 20 years in the federal public service 71 21 3 3 0 0 2 95 3 38

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 11 to 20 years in the federal public service 33 49 11 4 0 0 2 84 5 45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 53 39 8 0 0 0 0 92 0 35
2019 3 to 10 years in the federal public service 47 43 6 2 1 0 0 90 4 83
2019 11 to 20 years in the federal public service 58 33 6 2 0 0 0 92 2 144
2019 More than 20 years in the federal public service 80 18 2 0 0 0 0 98 0 45
2017 Less than 3 years in the federal public service 34 43 8 9 6 0 0 77 14 35
2017 3 to 10 years in the federal public service 26 51 14 6 2 1 0 78 9 140
2017 11 to 20 years in the federal public service 25 51 14 7 2 0 1 76 10 124
2017 More than 20 years in the federal public service 29 47 13 11 0 0 0 76 11 38

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 42 17 0 0 0 0 83 0 35
2019 3 to 10 years in the federal public service 37 40 9 8 5 1 0 77 13 85
2019 11 to 20 years in the federal public service 36 39 13 10 1 0 0 75 12 144
2019 More than 20 years in the federal public service 52 37 7 4 0 0 0 89 4 46
2017 Less than 3 years in the federal public service 46 34 9 9 0 3 0 82 9 35
2017 3 to 10 years in the federal public service 26 49 12 8 4 1 0 76 12 140
2017 11 to 20 years in the federal public service 22 45 19 9 4 1 1 68 13 124
2017 More than 20 years in the federal public service 26 50 11 8 0 5 0 81 8 38

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 52 25 5 6 9 0 3 79 15 35
2019 3 to 10 years in the federal public service 44 23 19 11 4 0 0 67 14 84
2019 11 to 20 years in the federal public service 66 22 8 3 1 0 0 88 4 144
2019 More than 20 years in the federal public service 59 28 11 2 0 0 0 87 2 46
2017 Less than 3 years in the federal public service 28 35 14 9 8 3 3 67 18 35
2017 3 to 10 years in the federal public service 40 29 13 10 6 0 3 71 16 139
2017 11 to 20 years in the federal public service 56 25 10 4 3 1 1 82 7 124
2017 More than 20 years in the federal public service 55 21 11 5 3 0 5 81 8 38

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 34 37 20 0 6 3 0 73 6 35
2019 3 to 10 years in the federal public service 23 29 20 18 9 0 0 53 27 85
2019 11 to 20 years in the federal public service 19 34 15 19 13 1 0 53 31 144
2019 More than 20 years in the federal public service 31 32 17 4 13 2 0 64 18 46
2017 Less than 3 years in the federal public service 28 26 26 9 6 3 3 57 15 35
2017 3 to 10 years in the federal public service 26 32 27 11 4 0 1 58 14 140
2017 11 to 20 years in the federal public service 20 38 25 9 5 1 2 60 14 123
2017 More than 20 years in the federal public service 24 29 29 11 5 0 3 54 16 38

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 56 26 9 3 0 3 3 87 3 35
2019 3 to 10 years in the federal public service 38 30 16 14 2 0 0 68 17 84
2019 11 to 20 years in the federal public service 28 38 15 12 7 1 0 66 19 144
2019 More than 20 years in the federal public service 40 31 13 11 4 0 0 71 16 45
2017 Less than 3 years in the federal public service 59 20 14 0 0 3 3 85 0 35
2017 3 to 10 years in the federal public service 40 35 13 6 4 0 1 77 10 140
2017 11 to 20 years in the federal public service 28 33 23 7 4 1 4 64 12 123
2017 More than 20 years in the federal public service 42 26 24 5 0 0 3 70 5 38

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 37 17 20 17 9 0 0 54 26 35
2019 3 to 10 years in the federal public service 14 25 27 15 19 0 0 39 34 85
2019 11 to 20 years in the federal public service 13 22 22 20 22 1 1 35 42 143
2019 More than 20 years in the federal public service 17 26 35 11 11 0 0 44 22 46
2017 Less than 3 years in the federal public service 31 29 14 14 3 6 3 65 19 35
2017 3 to 10 years in the federal public service 34 31 20 7 6 0 1 66 14 140
2017 11 to 20 years in the federal public service 20 35 22 12 8 2 2 57 21 124
2017 More than 20 years in the federal public service 21 40 29 5 3 0 3 62 8 38

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 74 17 3 3 0 3 0 94 3 35
2019 3 to 10 years in the federal public service 59 20 8 10 1 0 1 81 11 84
2019 11 to 20 years in the federal public service 54 22 7 5 6 2 4 81 11 143
2019 More than 20 years in the federal public service 47 36 9 2 2 0 4 86 5 45
2017 Less than 3 years in the federal public service 68 14 6 3 0 3 6 90 3 35
2017 3 to 10 years in the federal public service 63 19 8 4 1 0 4 86 5 140
2017 11 to 20 years in the federal public service 59 25 6 2 1 1 7 90 4 123
2017 More than 20 years in the federal public service 54 30 5 0 3 0 8 91 3 37

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 44 32 18 3 3 0 0 76 6 34
2019 3 to 10 years in the federal public service 41 35 13 8 2 0 0 76 11 85
2019 11 to 20 years in the federal public service 42 27 17 10 5 0 0 69 15 143
2019 More than 20 years in the federal public service 43 33 17 2 2 0 2 78 4 46
2017 Less than 3 years in the federal public service 57 26 12 0 3 0 3 85 3 35
2017 3 to 10 years in the federal public service 42 32 16 6 3 0 1 74 9 140
2017 11 to 20 years in the federal public service 46 28 15 7 4 0 0 74 11 123
2017 More than 20 years in the federal public service 39 32 21 0 5 0 3 73 5 38

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 43 28 17 3 3 0 6 76 6 35
2019 3 to 10 years in the federal public service 40 27 18 6 9 0 0 67 15 85
2019 11 to 20 years in the federal public service 38 33 20 6 2 1 1 72 8 144
2019 More than 20 years in the federal public service 43 41 15 0 0 0 0 85 0 46
2017 Less than 3 years in the federal public service 40 26 17 6 3 0 9 72 10 35
2017 3 to 10 years in the federal public service 38 34 19 4 4 0 2 73 7 140
2017 11 to 20 years in the federal public service 40 31 15 11 3 0 1 71 14 123
2017 More than 20 years in the federal public service 24 42 24 8 0 0 3 68 8 38

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 40 37 9 8 3 0 3 79 12 35
2019 3 to 10 years in the federal public service 36 32 14 13 5 0 0 68 18 85
2019 11 to 20 years in the federal public service 26 37 20 11 6 0 0 63 17 143
2019 More than 20 years in the federal public service 26 39 22 9 4 0 0 65 13 46
2017 Less than 3 years in the federal public service 45 11 26 6 6 0 6 60 12 35
2017 3 to 10 years in the federal public service 38 31 14 10 5 0 1 71 15 138
2017 11 to 20 years in the federal public service 28 39 15 9 7 0 2 69 17 123
2017 More than 20 years in the federal public service 31 34 16 13 3 0 3 68 16 38

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 41 30 18 9 0 0 3 73 9 34
2019 3 to 10 years in the federal public service 33 27 23 14 2 0 0 60 17 85
2019 11 to 20 years in the federal public service 46 23 17 9 4 1 0 69 13 144
2019 More than 20 years in the federal public service 46 33 17 4 0 0 0 78 4 46
2017 Less than 3 years in the federal public service 48 14 12 14 6 0 6 66 21 35
2017 3 to 10 years in the federal public service 43 31 11 8 6 0 2 75 14 140
2017 11 to 20 years in the federal public service 42 30 14 6 7 0 2 74 12 123
2017 More than 20 years in the federal public service 45 32 13 8 0 0 3 78 8 38

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 65 14 18 3 0 0 0 79 3 35
2019 3 to 10 years in the federal public service 49 27 8 7 8 0 0 76 15 85
2019 11 to 20 years in the federal public service 47 25 16 8 2 1 1 73 11 144
2019 More than 20 years in the federal public service 52 26 9 7 4 0 2 80 11 46

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 68 20 6 3 0 3 0 91 3 35
2019 3 to 10 years in the federal public service 50 25 18 5 2 0 0 75 7 84
2019 11 to 20 years in the federal public service 39 33 16 8 3 1 0 73 11 143
2019 More than 20 years in the federal public service 50 28 7 11 2 0 2 80 13 46
2017 Less than 3 years in the federal public service 57 23 6 3 3 0 9 88 6 35
2017 3 to 10 years in the federal public service 46 34 13 4 3 0 1 81 6 140
2017 11 to 20 years in the federal public service 45 30 16 7 2 0 2 76 8 122
2017 More than 20 years in the federal public service 35 38 8 11 5 0 3 75 17 37

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 66 14 8 9 3 0 0 80 12 35
2019 3 to 10 years in the federal public service 63 21 7 7 1 0 0 85 8 85
2019 11 to 20 years in the federal public service 70 17 10 1 0 0 1 88 1 144
2019 More than 20 years in the federal public service 78 11 9 0 2 0 0 89 2 46
2017 Less than 3 years in the federal public service 74 17 6 0 0 0 3 94 0 35
2017 3 to 10 years in the federal public service 70 19 8 1 1 0 1 90 2 140
2017 11 to 20 years in the federal public service 68 17 8 3 2 0 2 87 5 124
2017 More than 20 years in the federal public service 74 13 3 3 3 0 5 92 6 38

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 89 3 0 0 0 0 8 100 0 35
2019 3 to 10 years in the federal public service 87 8 2 0 0 0 2 98 0 85
2019 11 to 20 years in the federal public service 80 9 4 2 0 0 4 93 2 143
2019 More than 20 years in the federal public service 82 9 2 0 0 0 7 98 0 45
2017 Less than 3 years in the federal public service 83 6 3 3 3 0 3 91 6 35
2017 3 to 10 years in the federal public service 76 14 4 1 2 1 1 93 3 140
2017 11 to 20 years in the federal public service 73 9 10 4 2 0 2 84 7 124
2017 More than 20 years in the federal public service 79 11 5 3 0 0 3 92 3 38

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 91 6 3 0 0 0 0 97 0 35
2019 3 to 10 years in the federal public service 72 14 6 4 4 0 1 87 7 85
2019 11 to 20 years in the federal public service 75 11 6 3 4 1 1 88 7 141
2019 More than 20 years in the federal public service 82 13 4 0 0 0 0 96 0 45
2017 Less than 3 years in the federal public service 63 20 6 6 3 0 3 85 9 35
2017 3 to 10 years in the federal public service 57 29 9 2 2 0 1 86 4 140
2017 11 to 20 years in the federal public service 54 29 10 3 2 0 2 84 5 124
2017 More than 20 years in the federal public service 55 34 8 0 0 0 3 92 0 38

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 88 3 3 6 0 0 0 91 6 35
2019 3 to 10 years in the federal public service 64 27 5 2 0 0 1 93 2 84
2019 11 to 20 years in the federal public service 62 23 10 2 2 1 0 86 4 140
2019 More than 20 years in the federal public service 67 22 9 0 0 2 0 91 0 45
2017 Less than 3 years in the federal public service 71 12 6 6 3 0 3 85 9 35
2017 3 to 10 years in the federal public service 66 14 10 4 6 0 1 81 9 140
2017 11 to 20 years in the federal public service 56 19 11 10 3 0 1 76 13 124
2017 More than 20 years in the federal public service 66 24 5 3 0 0 3 92 3 38

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 79 15 3 3 0 0 0 94 3 35
2019 3 to 10 years in the federal public service 63 23 4 8 2 0 0 86 11 84
2019 11 to 20 years in the federal public service 66 20 8 4 3 0 0 86 6 141
2019 More than 20 years in the federal public service 82 11 7 0 0 0 0 93 0 45
2017 Less than 3 years in the federal public service 65 6 0 0 0 0 29 100 0 35
2017 3 to 10 years in the federal public service 61 9 4 1 0 0 25 93 2 140
2017 11 to 20 years in the federal public service 49 21 3 5 2 0 20 88 8 124
2017 More than 20 years in the federal public service 50 26 3 3 0 0 18 94 3 38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 73 3 0 3 0 0 21 96 4 34
2019 3 to 10 years in the federal public service 69 5 1 0 0 0 25 98 0 85
2019 11 to 20 years in the federal public service 61 13 4 2 2 0 18 90 5 141
2019 More than 20 years in the federal public service 53 24 4 2 0 0 16 92 3 45
2017 Less than 3 years in the federal public service 88 6 3 0 0 0 3 97 0 35
2017 3 to 10 years in the federal public service 84 8 3 1 1 0 4 96 1 140
2017 11 to 20 years in the federal public service 76 11 4 2 2 0 6 92 3 123
2017 More than 20 years in the federal public service 69 16 5 3 0 0 8 91 3 38

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 91 6 0 0 0 0 3 100 0 35
2019 3 to 10 years in the federal public service 68 15 8 0 0 0 8 91 0 85
2019 11 to 20 years in the federal public service 75 13 4 0 1 0 7 95 1 140
2019 More than 20 years in the federal public service 80 9 7 0 0 0 4 93 0 45
2017 Less than 3 years in the federal public service 48 20 9 12 6 0 6 73 18 35
2017 3 to 10 years in the federal public service 77 14 4 1 3 0 2 93 4 140
2017 11 to 20 years in the federal public service 69 19 5 2 2 0 3 91 4 124
2017 More than 20 years in the federal public service 71 21 3 3 0 0 3 95 3 38

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 77 8 8 0 6 0 0 86 6 35
2019 3 to 10 years in the federal public service 78 13 5 1 1 0 2 93 2 85
2019 11 to 20 years in the federal public service 79 13 4 2 1 0 1 93 4 141
2019 More than 20 years in the federal public service 84 11 2 0 0 0 2 98 0 45
2017 Less than 3 years in the federal public service 40 40 17 0 0 0 3 83 0 35
2017 3 to 10 years in the federal public service 51 26 15 6 1 0 1 78 7 140
2017 11 to 20 years in the federal public service 52 28 14 2 3 0 1 80 6 124
2017 More than 20 years in the federal public service 55 26 11 5 0 0 3 84 5 38

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 71 18 11 0 0 0 0 89 0 35
2019 3 to 10 years in the federal public service 66 22 8 1 1 0 1 89 2 85
2019 11 to 20 years in the federal public service 59 24 11 3 3 0 1 84 6 141
2019 More than 20 years in the federal public service 69 25 7 0 0 0 0 93 0 45

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 32 44 21 3 0 0 0 76 3 34
2019 3 to 10 years in the federal public service 13 40 33 11 4 0 0 53 14 85
2019 11 to 20 years in the federal public service 18 36 30 13 3 0 0 54 16 144
2019 More than 20 years in the federal public service 24 32 35 7 0 2 0 58 7 46
2017 Less than 3 years in the federal public service 20 49 31 0 0 0 0 69 0 35
2017 3 to 10 years in the federal public service 14 46 32 6 2 0 0 60 8 140
2017 11 to 20 years in the federal public service 16 40 32 7 3 0 2 57 11 124
2017 More than 20 years in the federal public service 10 42 45 3 0 0 0 53 3 38

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 0 9 37 34 17 0 3 53 9 35
2019 3 to 10 years in the federal public service 5 17 39 32 8 0 0 40 21 85
2019 11 to 20 years in the federal public service 6 18 38 23 15 0 0 38 24 143
2019 More than 20 years in the federal public service 2 9 48 31 11 0 0 41 11 46
2017 Less than 3 years in the federal public service 0 9 35 31 25 0 0 57 9 35
2017 3 to 10 years in the federal public service 4 11 33 39 13 0 1 52 14 140
2017 11 to 20 years in the federal public service 4 16 41 22 16 0 1 38 20 124
2017 More than 20 years in the federal public service 0 8 61 21 10 0 0 31 8 38
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 60 23 6 5 0 3 3 64 36 35
2019 3 to 10 years in the federal public service 57 28 8 2 4 1 0 57 43 85
2019 11 to 20 years in the federal public service 59 26 6 5 1 3 0 61 39 144
2019 More than 20 years in the federal public service 57 32 5 2 0 5 0 60 40 44
2017 Less than 3 years in the federal public service 37 23 20 12 3 3 3 39 61 35
2017 3 to 10 years in the federal public service 51 22 11 5 6 5 0 54 46 140
2017 11 to 20 years in the federal public service 60 27 5 2 2 3 1 63 37 124
2017 More than 20 years in the federal public service 66 21 5 5 3 0 0 66 34 38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in the federal public service 54 46 11
2019 3 to 10 years in the federal public service 25 75 36
2019 11 to 20 years in the federal public service 17 83 54
2019 More than 20 years in the federal public service 41 59 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in the federal public service 83 17 36
2019 11 to 20 years in the federal public service 79 21 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in the federal public service 67 12 6 3 0 3 9 90 3 33
2019 3 to 10 years in the federal public service 52 22 8 4 5 0 9 82 9 85
2019 11 to 20 years in the federal public service 55 16 8 8 6 1 6 77 14 143
2019 More than 20 years in the federal public service 48 18 14 7 5 0 9 72 13 44

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in the federal public service 42 19 11 6 8 3 11 71 16 36
2019 11 to 20 years in the federal public service 51 15 8 8 6 2 11 76 15 53
2017 Less than 3 years in the federal public service 55 34 5 5 0 0 0 90 5 20
2017 3 to 10 years in the federal public service 36 26 6 12 5 0 15 73 20 61
2017 11 to 20 years in the federal public service 52 27 7 5 0 0 9 88 5 44
2017 More than 20 years in the federal public service 54 8 8 0 15 0 15 73 18 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in the federal public service 14 11 20 6 14 3 34 39 30 36
2019 11 to 20 years in the federal public service 21 9 17 4 8 4 38 52 19 53
2017 Less than 3 years in the federal public service 10 0 15 10 20 10 35 19 54 20
2017 3 to 10 years in the federal public service 5 11 6 5 22 5 46 33 54 61
2017 11 to 20 years in the federal public service 16 7 7 2 5 7 57 63 19 44
2017 More than 20 years in the federal public service 8 8 23 0 23 0 38 25 38 13
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