2019 Public Service Employee Survey Results by Theme for Financial Transactions and Reports Analysis Centre of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 27 4 1 1 0 0 94 3 79
2019 Non-supervisor 49 34 11 2 3 1 0 84 5 234
2017 Supervisor 52 38 5 3 1 0 0 90 4 94
2017 Non-supervisor 44 36 14 6 2 0 0 79 7 253
2014 Supervisor 54 41 2 2 0 0 0 95 2 83
2014 Non-supervisor 37 44 9 7 3 0 0 81 9 235
2011 Supervisor 51 38 5 5 1 0 0 89 6 84
2011 Non-supervisor 33 38 15 10 4 0 0 71 13 240
2008 Supervisor 58 24 10 8 0 0 0 82 8 50
2008 Non-supervisor 38 38 13 6 5 0 0 76 11 230

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 21 10 11 4 0 0 75 15 79
2019 Non-supervisor 37 40 9 9 4 0 0 78 14 235
2017 Supervisor 50 31 7 6 5 0 0 81 12 94
2017 Non-supervisor 43 35 9 8 5 0 0 78 13 253

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 19 3 0 1 0 0 96 1 79
2019 Non-supervisor 58 34 5 1 3 0 0 91 4 234
2017 Supervisor 70 22 4 2 1 0 0 93 3 94
2017 Non-supervisor 60 28 9 3 0 0 0 89 3 253
2014 Supervisor 72 23 5 0 0 0 0 95 0 83
2014 Non-supervisor 64 29 4 2 1 0 0 93 3 235
2011 Supervisor 70 24 4 1 1 0 0 94 2 84
2011 Non-supervisor 55 35 8 2 1 0 0 89 3 240

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 24 9 0 1 0 0 90 1 79
2019 Non-supervisor 47 40 7 3 3 0 0 88 5 234
2017 Supervisor 58 34 5 1 1 0 0 93 2 94
2017 Non-supervisor 53 31 11 3 2 0 0 84 5 253
2014 Supervisor 59 31 6 2 1 0 0 90 4 83
2014 Non-supervisor 45 37 11 5 3 0 0 82 8 235
2011 Supervisor 58 36 2 4 0 0 0 94 4 84
2011 Non-supervisor 42 38 13 6 2 0 0 80 8 240
2008 Supervisor 66 28 2 4 0 0 0 94 4 50
2008 Non-supervisor 45 37 8 7 3 0 0 82 10 232

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 27 9 1 0 1 0 90 1 78
2019 Non-supervisor 49 31 13 5 1 1 0 81 7 233
2017 Supervisor 50 32 13 2 3 0 0 82 5 94
2017 Non-supervisor 55 26 10 6 2 1 0 81 8 253
2014 Supervisor 59 22 12 6 1 0 0 81 7 83
2014 Non-supervisor 45 33 13 6 3 0 0 78 9 235
2011 Supervisor 48 29 11 11 2 0 0 76 13 84
2011 Non-supervisor 38 31 15 10 5 1 0 70 15 240

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 32 9 1 0 0 0 90 1 79
2019 Non-supervisor 45 35 13 5 1 1 0 81 6 232
2017 Supervisor 51 35 9 2 3 0 0 86 5 94
2017 Non-supervisor 54 26 13 4 2 0 0 80 7 253
2014 Supervisor 60 28 7 4 1 0 0 88 5 83
2014 Non-supervisor 45 34 10 9 2 0 1 79 11 235
2011 Supervisor 50 36 4 10 1 0 0 86 11 84
2011 Non-supervisor 37 35 15 10 4 0 0 72 14 240
2008 Supervisor 40 30 16 6 8 0 0 70 14 50
2008 Non-supervisor 37 41 10 8 5 0 0 77 13 231

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 19 9 5 4 1 0 82 9 78
2019 Non-supervisor 38 26 17 11 5 3 0 66 16 234
2017 Supervisor 50 23 16 6 3 1 0 74 10 94
2017 Non-supervisor 45 24 15 8 6 2 1 71 14 252
2014 Supervisor 48 25 14 8 2 1 0 74 11 83
2014 Non-supervisor 38 23 13 14 9 4 0 63 23 235
2011 Supervisor 50 21 10 7 7 2 2 75 15 84
2011 Non-supervisor 28 29 17 14 9 3 0 59 24 240
2008 Supervisor 30 20 10 20 16 2 2 52 38 50
2008 Non-supervisor 34 25 16 14 7 3 0 61 22 232
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 18 5 0 0 0 1 95 0 79
2019 Non-supervisor 53 23 16 4 2 1 2 78 6 235

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 14 6 4 4 0 4 85 8 78
2019 Non-supervisor 54 24 11 6 3 2 0 79 9 234
2017 Supervisor 61 24 6 6 0 1 1 87 7 94
2017 Non-supervisor 57 28 6 5 2 1 0 87 7 251
2014 Supervisor 60 28 6 4 1 1 0 89 5 83
2014 Non-supervisor 59 22 11 4 2 3 0 83 6 235
2011 Supervisor 65 25 4 2 2 0 1 92 5 84
2011 Non-supervisor 46 24 11 11 3 3 1 74 15 238
2008 Supervisor 44 14 16 10 10 4 2 62 21 50
2008 Non-supervisor 45 31 11 5 6 1 0 77 11 232

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 26 5 4 1 0 1 90 5 78
2019 Non-supervisor 46 29 11 9 2 0 1 77 12 236
2017 Supervisor 56 31 3 5 4 0 0 87 10 94
2017 Non-supervisor 52 32 7 5 3 0 0 84 8 253
2014 Supervisor 63 25 6 2 4 0 0 88 6 83
2014 Non-supervisor 50 29 10 6 3 2 0 81 9 235
2011 Supervisor 60 25 5 6 4 0 1 86 10 84
2011 Non-supervisor 42 29 10 12 6 0 0 72 18 238
2008 Supervisor 44 22 8 14 8 2 2 69 23 50
2008 Non-supervisor 33 42 10 9 6 0 0 75 15 232

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 21 3 8 0 0 1 90 8 79
2019 Non-supervisor 57 26 9 4 4 0 0 83 8 236
2017 Supervisor 62 29 5 1 3 0 0 90 4 94
2017 Non-supervisor 59 22 9 6 4 0 0 81 10 253
2014 Supervisor 67 24 5 0 4 0 0 92 4 82
2014 Non-supervisor 58 29 6 4 3 0 0 87 6 235

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 45 10 10 3 0 0 77 13 77
2019 Non-supervisor 36 29 13 12 4 5 0 69 18 236
2017 Supervisor 21 30 10 24 15 0 0 51 39 94
2017 Non-supervisor 34 33 13 9 9 2 0 69 18 253
2014 Supervisor 33 42 11 11 2 1 0 76 13 83
2014 Non-supervisor 36 30 11 12 6 6 0 70 19 235
2011 Supervisor 44 36 8 4 8 0 0 80 12 84
2011 Non-supervisor 28 33 18 8 5 6 0 65 15 239

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 23 18 16 4 0 0 62 20 77
2019 Non-supervisor 29 37 15 9 9 2 0 67 17 236
2017 Supervisor 24 32 13 19 12 0 0 56 31 94
2017 Non-supervisor 36 31 11 10 9 3 0 69 20 253
2014 Supervisor 37 36 14 8 2 1 0 74 11 83
2014 Non-supervisor 36 30 14 12 6 2 0 67 19 235
2011 Supervisor 48 33 7 8 4 0 0 81 12 84
2011 Non-supervisor 27 38 19 8 6 2 0 66 14 240
2008 Supervisor 31 33 14 8 12 0 2 65 21 49
2008 Non-supervisor 19 38 20 14 6 3 1 59 20 232

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 31 16 20 4 0 0 60 24 76
2019 Non-supervisor 23 35 18 14 7 3 0 60 22 236
2017 Supervisor 29 26 13 15 17 0 1 55 32 94
2017 Non-supervisor 30 33 13 12 7 5 0 66 20 253
2014 Supervisor 31 40 12 13 4 0 0 71 17 82
2014 Non-supervisor 28 33 12 16 4 7 0 66 21 235
2011 Supervisor 37 48 6 6 2 0 0 86 8 83
2011 Non-supervisor 21 43 16 10 5 5 0 67 16 238
2008 Supervisor 26 30 24 12 8 0 0 56 20 50
2008 Non-supervisor 11 46 19 13 5 4 0 60 19 232

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 40 12 12 3 0 0 74 14 77
2019 Non-supervisor 25 34 14 17 7 2 0 61 25 236
2017 Supervisor 27 35 16 13 9 1 0 62 22 94
2017 Non-supervisor 29 35 13 13 8 2 0 66 21 252
2014 Supervisor 32 48 9 11 1 0 0 79 12 82
2014 Non-supervisor 22 36 18 12 9 3 1 60 22 234
2011 Supervisor 35 46 7 11 1 0 0 81 12 83
2011 Non-supervisor 21 44 15 12 6 2 0 66 19 239
2008 Supervisor 22 38 12 20 8 0 0 60 28 50
2008 Non-supervisor 15 34 21 17 10 2 0 51 28 232
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 26 6 15 4 0 0 75 19 79
2019 Non-supervisor 39 35 9 9 6 1 0 75 15 236
2017 Supervisor 49 31 13 5 2 0 0 80 7 94
2017 Non-supervisor 41 39 8 6 6 0 0 80 12 253
2014 Supervisor 47 31 8 7 5 1 0 79 12 83
2014 Non-supervisor 34 36 13 12 5 0 0 70 17 235
2011 Supervisor 39 42 11 5 4 0 0 81 8 84
2011 Non-supervisor 29 37 13 13 8 0 0 67 21 240

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 33 5 3 5 0 0 87 8 79
2019 Non-supervisor 39 40 10 7 4 0 0 79 11 236
2017 Supervisor 51 32 6 9 2 0 0 83 11 94
2017 Non-supervisor 41 40 7 10 2 0 0 81 12 253

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 25 9 3 6 0 1 82 9 79
2019 Non-supervisor 45 34 8 9 3 1 0 80 12 236
2017 Supervisor 50 34 7 4 4 0 0 84 9 94
2017 Non-supervisor 52 33 7 6 2 0 0 85 8 253
2014 Supervisor 51 34 5 10 1 0 0 84 11 83
2014 Non-supervisor 51 28 9 7 3 1 1 81 10 235
2011 Supervisor 46 31 8 11 2 0 1 78 13 84
2011 Non-supervisor 37 36 10 13 4 0 0 73 17 238
2008 Supervisor 34 18 16 24 4 2 2 54 29 50
2008 Non-supervisor 38 37 12 6 6 0 0 75 13 232

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 36 6 6 1 0 0 86 8 78
2019 Non-supervisor 40 36 12 8 3 0 0 77 11 231
2017 Supervisor 54 35 0 9 2 0 0 89 11 94
2017 Non-supervisor 47 36 6 7 4 0 0 83 11 253
2014 Supervisor 49 31 11 6 1 0 1 82 7 83
2014 Non-supervisor 45 33 8 11 3 0 0 78 14 235
2011 Supervisor 45 36 12 5 2 0 0 81 7 84
2011 Non-supervisor 32 40 12 12 4 0 0 72 16 240
2008 Supervisor 38 26 16 16 4 0 0 64 20 50
2008 Non-supervisor 21 39 15 17 7 0 0 60 25 232

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 36 9 13 8 0 0 70 21 78
2019 Non-supervisor 28 30 21 13 6 2 0 59 20 234
2017 Supervisor 41 40 6 12 1 0 0 81 13 93
2017 Non-supervisor 41 33 12 7 7 1 0 74 14 252
2014 Supervisor 41 42 7 4 5 1 0 84 9 83
2014 Non-supervisor 36 32 12 14 5 1 0 68 19 235
2011 Supervisor 42 37 7 11 4 0 0 79 14 84
2011 Non-supervisor 26 35 16 11 10 2 1 62 21 239
2008 Supervisor 30 36 6 12 16 0 0 66 28 50
2008 Non-supervisor 18 38 14 19 9 2 0 57 28 232

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 29 13 15 15 0 1 56 31 79
2019 Non-supervisor 18 19 21 22 18 2 2 38 41 234
2017 Supervisor 30 30 12 13 14 0 2 61 27 94
2017 Non-supervisor 17 30 14 19 15 3 2 49 36 253
2014 Supervisor 28 25 13 13 16 1 4 56 30 83
2014 Non-supervisor 22 21 14 22 17 3 1 44 41 235
2011 Supervisor 30 24 11 13 15 1 6 58 31 84
2011 Non-supervisor 14 25 18 24 16 2 0 40 41 240
2008 Supervisor 6 22 12 16 38 0 6 30 57 50
2008 Non-supervisor 7 33 19 20 19 1 1 41 40 231

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 22 8 3 0 0 3 89 3 78
2019 Non-supervisor 63 18 11 3 0 1 3 85 3 235

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 8 4 4 6 0 15 84 12 79
2019 Non-supervisor 65 11 8 3 3 2 8 84 7 236

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 20 9 6 0 0 1 85 6 79
2019 Non-supervisor 52 23 16 4 1 1 2 78 5 236

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 18 5 8 4 1 3 83 12 78
2019 Non-supervisor 50 22 15 7 2 2 2 75 9 235

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 10 6 5 8 0 8 79 14 79
2019 Non-supervisor 51 16 10 9 9 2 3 70 19 235

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 7 1 0 1 1 1 97 1 79
2019 Non-supervisor 72 13 7 2 2 1 3 89 4 236

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 7 1 3 0 1 4 96 3 79
2019 Non-supervisor 83 6 2 1 2 4 2 95 3 234

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 90 1 0 0 0 0 9 100 0 78
2019 Non-supervisor 85 5 2 0 0 2 6 97 0 235

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 22 4 9 1 0 0 86 10 79
2019 Non-supervisor 36 39 12 7 6 0 0 76 13 234
2017 Supervisor 58 36 5 0 0 0 0 95 0 94
2017 Non-supervisor 36 40 12 8 3 0 0 77 11 252
2014 Supervisor 61 31 0 5 2 0 0 93 7 83
2014 Non-supervisor 31 47 10 7 4 0 1 79 11 235
2011 Supervisor 56 30 2 8 4 0 0 86 12 84
2011 Non-supervisor 25 46 12 12 4 0 0 72 16 240

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 26 5 4 1 0 0 90 5 78
2019 Non-supervisor 36 42 13 5 4 0 0 78 9 235
2017 Supervisor 55 33 10 2 0 0 0 88 2 94
2017 Non-supervisor 45 33 11 7 4 0 0 77 11 253
2014 Supervisor 60 27 6 4 4 0 0 87 7 83
2014 Non-supervisor 40 38 11 8 3 0 0 78 11 235

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 31 4 8 3 0 0 86 10 78
2019 Non-supervisor 38 43 8 6 4 0 0 82 10 228
2017 Supervisor 57 32 7 2 0 0 1 90 2 94
2017 Non-supervisor 46 37 9 5 2 0 0 84 7 253
2014 Supervisor 58 31 2 4 4 1 0 90 7 82
2014 Non-supervisor 48 35 9 6 1 0 1 84 7 235
2011 Supervisor 62 30 2 4 2 0 0 92 6 84
2011 Non-supervisor 42 38 12 7 1 0 0 81 8 240

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 31 13 3 0 1 0 84 3 78
2019 Non-supervisor 27 40 19 9 2 2 0 69 11 233
2017 Supervisor 44 46 7 3 0 0 0 89 3 94
2017 Non-supervisor 29 40 17 8 2 3 1 72 10 252

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 31 4 5 1 0 0 90 6 78
2019 Non-supervisor 57 26 7 5 5 0 0 83 10 235
2017 Supervisor 70 23 1 4 1 0 0 94 5 94
2017 Non-supervisor 60 28 5 6 1 0 0 89 7 253
2014 Supervisor 60 27 5 7 0 1 0 88 7 83
2014 Non-supervisor 57 26 9 6 2 1 0 83 8 235
2011 Supervisor 48 36 5 10 1 1 0 84 11 84
2011 Non-supervisor 49 31 7 7 5 0 1 81 11 240

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 34 24 10 5 0 0 61 15 79
2019 Non-supervisor 49 29 15 4 2 1 0 79 6 236
2017 Supervisor 38 39 11 7 3 0 1 78 11 94
2017 Non-supervisor 50 35 11 2 1 0 0 86 3 253
2014 Supervisor 25 42 22 7 2 0 1 68 10 83
2014 Non-supervisor 48 40 7 4 1 0 0 88 5 235
2011 Supervisor 24 43 20 5 7 0 1 67 12 84
2011 Non-supervisor 40 38 15 7 1 0 0 77 8 240
2008 Supervisor 26 24 30 14 6 0 0 50 20 50
2008 Non-supervisor 36 45 12 4 3 0 0 81 7 232

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 10 3 4 3 0 5 91 7 79
2019 Non-supervisor 56 19 10 5 3 1 5 81 8 236
2017 Supervisor 62 19 6 2 2 0 8 88 5 94
2017 Non-supervisor 58 22 8 2 2 3 5 87 4 253
2014 Supervisor 58 22 1 6 4 1 8 88 11 83
2014 Non-supervisor 59 16 7 5 5 4 4 82 10 235
2011 Supervisor 42 23 15 4 7 4 6 71 12 84
2011 Non-supervisor 44 23 9 8 10 3 3 71 19 240

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 28 44 28 79
2019 Non-supervisor 30 30 40 235
2017 Supervisor 23 46 31 94
2017 Non-supervisor 26 35 39 253
2014 Supervisor 21 43 36 83
2014 Non-supervisor 30 36 34 235
2011 Supervisor 32 37 31 84
2011 Non-supervisor 29 35 37 240

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 22 18 46 9 0 5 22
2019 Non-supervisor 6 23 43 4 18 6 71
2017 Supervisor 13 27 41 9 0 9 22
2017 Non-supervisor 9 21 36 12 13 9 65
2014 Supervisor 12 6 47 35 9999 0 17
2014 Non-supervisor 8 23 51 16 9999 1 70
2011 Supervisor 30 15 44 4 9999 7 27
2011 Non-supervisor 4 14 55 4 9999 22 69
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 23 5 0 1 0 0 94 1 79
2019 Non-supervisor 61 25 8 3 3 0 0 86 6 235
2017 Supervisor 71 21 1 4 2 0 0 93 6 94
2017 Non-supervisor 55 33 7 3 2 0 0 89 5 253
2014 Supervisor 69 22 5 4 1 0 0 90 5 83
2014 Non-supervisor 49 37 6 6 3 0 0 86 8 235
2011 Supervisor 63 31 4 2 0 0 0 94 2 84
2011 Non-supervisor 42 42 10 5 1 0 0 84 5 240
2008 Supervisor 65 29 2 4 0 0 0 94 4 49
2008 Non-supervisor 48 37 8 4 3 0 0 85 7 232

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 33 4 3 0 0 0 94 3 79
2019 Non-supervisor 54 33 8 3 1 1 0 88 4 236
2017 Supervisor 55 34 6 3 1 0 0 89 4 94
2017 Non-supervisor 53 38 4 4 2 0 0 90 6 252
2014 Supervisor 51 40 2 6 1 0 0 90 7 83
2014 Non-supervisor 46 38 8 4 3 1 0 84 7 234
2011 Supervisor 52 39 6 4 0 0 0 90 4 83
2011 Non-supervisor 39 48 10 3 1 0 0 86 4 240

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 28 27 25 9 0 1 35 39 79
2019 Non-supervisor 5 21 37 23 12 1 1 36 27 236
2017 Supervisor 13 16 34 29 7 0 1 37 29 94
2017 Non-supervisor 7 12 34 22 19 0 6 44 20 250
2014 Supervisor 10 19 39 22 11 0 0 32 29 83
2014 Non-supervisor 6 17 34 23 17 1 2 40 24 233
2011 Supervisor 4 27 36 24 10 0 0 33 31 84
2011 Non-supervisor 7 25 31 21 11 1 4 33 33 239
2008 Supervisor 14 30 30 18 8 0 0 26 44 50
2008 Non-supervisor 8 27 37 16 9 0 2 26 36 232

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 17 24 31 22 0 0 52 23 78
2019 Non-supervisor 7 17 28 20 25 1 1 46 25 233
2017 Supervisor 9 19 21 30 19 2 0 50 28 94
2017 Non-supervisor 7 8 24 22 32 1 5 58 16 247
2014 Supervisor 0 8 28 37 24 1 1 63 9 83
2014 Non-supervisor 4 7 23 26 34 3 4 64 12 235
2011 Supervisor 1 11 23 42 21 0 2 65 12 84
2011 Non-supervisor 7 13 25 29 19 3 5 52 21 240
2008 Supervisor 14 30 32 16 8 0 0 24 44 50
2008 Non-supervisor 10 24 32 17 14 1 2 32 35 231

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 21 28 25 18 0 0 43 29 77
2019 Non-supervisor 9 18 30 22 18 2 2 42 28 236
2017 Supervisor 9 18 30 24 18 0 1 43 27 94
2017 Non-supervisor 7 14 28 23 23 1 4 48 22 248
2014 Supervisor 10 12 24 34 20 0 0 54 22 83
2014 Non-supervisor 8 16 33 22 19 1 2 42 24 235
2011 Supervisor 2 17 33 29 19 0 0 48 19 84
2011 Non-supervisor 13 18 30 22 12 0 5 36 33 239
2008 Supervisor 10 20 34 16 20 0 0 36 30 50
2008 Non-supervisor 12 20 33 25 8 0 2 34 33 230

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 19 32 33 10 0 0 44 24 78
2019 Non-supervisor 3 13 24 29 30 0 0 60 16 235
2017 Supervisor 7 5 30 37 20 0 0 57 13 94
2017 Non-supervisor 2 6 24 37 26 0 4 66 9 245
2014 Supervisor 2 16 39 27 17 0 0 43 18 83
2014 Non-supervisor 3 6 30 35 24 0 2 61 9 233
2011 Supervisor 2 12 33 38 14 0 0 52 14 84
2011 Non-supervisor 5 13 28 33 18 0 4 53 18 239
2008 Supervisor 8 20 34 22 16 0 0 38 28 50
2008 Non-supervisor 6 10 38 29 15 0 2 45 16 231

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 28 36 6 5 0 0 12 52 78
2019 Non-supervisor 15 20 27 19 17 1 1 37 35 236
2017 Supervisor 14 15 40 17 14 0 0 31 29 94
2017 Non-supervisor 4 15 26 24 25 1 4 51 21 248
2014 Supervisor 11 17 40 17 13 1 1 31 28 83
2014 Non-supervisor 6 11 32 23 23 3 3 48 18 235
2011 Supervisor 7 12 43 26 11 0 1 37 19 84
2011 Non-supervisor 11 20 26 23 15 1 5 39 33 239
2008 Supervisor 16 33 27 10 14 0 0 24 49 49
2008 Non-supervisor 9 18 33 22 16 1 3 39 27 230

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 22 28 26 10 0 3 37 34 78
2019 Non-supervisor 8 18 25 19 24 4 3 46 28 236
2017 Supervisor 6 13 31 34 15 0 1 50 19 94
2017 Non-supervisor 5 8 24 23 32 3 5 60 14 248
2014 Supervisor 1 10 18 34 30 2 5 69 12 83
2014 Non-supervisor 2 6 19 31 31 5 6 70 9 235
2011 Supervisor 4 4 25 38 27 0 2 67 7 84
2011 Non-supervisor 5 10 24 32 20 4 5 57 17 240
2008 Supervisor 6 12 30 34 18 0 0 52 18 50
2008 Non-supervisor 4 14 28 31 19 1 3 52 19 232

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 17 32 31 13 0 0 44 24 78
2019 Non-supervisor 7 15 31 25 18 2 2 44 23 236
2017 Supervisor 10 11 33 32 14 0 1 46 20 94
2017 Non-supervisor 6 10 26 27 23 2 5 54 18 248
2014 Supervisor 5 18 29 31 16 0 1 48 23 83
2014 Non-supervisor 9 16 30 24 17 3 2 42 26 232

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 1 17 32 37 13 0 0 50 18 78
2019 Non-supervisor 9 17 37 19 15 1 2 36 26 236

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 48 16 11 1 0 0 71 13 79
2019 Non-supervisor 22 39 17 16 4 1 0 62 21 236

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 15 5 5 3 0 0 87 8 79
2019 Non-supervisor 48 27 11 8 6 1 0 75 13 236
2017 Supervisor 70 19 3 5 2 0 0 89 7 94
2017 Non-supervisor 50 28 9 8 4 0 0 78 12 253
2014 Supervisor 66 26 2 4 1 0 0 93 5 83
2014 Non-supervisor 47 30 10 9 4 0 0 77 13 235

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 13 4 6 1 0 0 88 8 78
2019 Non-supervisor 56 30 5 6 3 0 0 86 9 236
2017 Supervisor 61 30 4 4 1 0 0 90 5 94
2017 Non-supervisor 57 31 4 6 2 0 0 88 8 253
2014 Supervisor 59 38 0 2 0 0 0 98 2 83
2014 Non-supervisor 55 33 5 6 0 0 0 88 7 235

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 20 5 3 1 0 0 91 4 79
2019 Non-supervisor 44 35 12 5 3 1 0 81 7 235

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 25 11 3 0 0 0 86 3 79
2019 Non-supervisor 46 34 14 6 1 0 0 80 7 232
2017 Supervisor 59 28 10 2 1 1 0 87 3 94
2017 Non-supervisor 51 37 8 2 2 0 0 89 3 253
2014 Supervisor 67 27 4 0 1 1 0 95 1 83
2014 Non-supervisor 53 36 6 3 0 2 0 90 4 235
2011 Supervisor 57 31 10 1 1 0 0 88 2 83
2011 Non-supervisor 41 41 11 5 2 1 0 82 6 239

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 13 6 1 0 3 0 92 1 79
2019 Non-supervisor 51 33 10 2 1 2 1 87 4 231
2017 Supervisor 63 27 3 5 1 1 0 90 6 94
2017 Non-supervisor 50 35 10 1 2 1 0 86 3 251
2014 Supervisor 67 28 1 0 1 2 0 98 1 83
2014 Non-supervisor 55 30 8 3 1 3 0 88 4 235

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 22 6 1 0 0 0 92 1 79
2019 Non-supervisor 63 30 4 2 1 0 0 93 3 234
2017 Supervisor 58 33 4 1 3 0 0 91 4 94
2017 Non-supervisor 63 26 8 2 1 0 0 89 3 253
2014 Supervisor 73 22 1 2 1 0 0 95 4 83
2014 Non-supervisor 61 33 4 1 1 0 0 94 2 234
2011 Supervisor 67 24 5 2 1 0 0 91 4 82
2011 Non-supervisor 52 35 8 4 2 0 0 87 6 240
2008 Supervisor 56 26 4 8 6 0 0 82 14 50
2008 Non-supervisor 48 36 8 6 2 0 0 84 8 231

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 22 11 8 1 0 1 79 9 79
2019 Non-supervisor 33 30 16 9 4 5 3 69 14 235
2017 Supervisor 44 29 14 7 3 1 2 75 11 94
2017 Non-supervisor 33 26 12 11 5 7 7 68 18 253
2014 Supervisor 51 35 8 2 1 1 1 88 4 83
2014 Non-supervisor 34 29 14 10 3 5 6 70 14 235

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 28 4 3 0 0 0 94 3 78
2019 Non-supervisor 49 31 12 5 1 2 1 82 6 236
2017 Supervisor 54 29 2 7 7 0 0 83 15 94
2017 Non-supervisor 42 32 15 5 2 2 1 76 8 252
2014 Supervisor 55 31 7 4 2 0 0 87 6 83
2014 Non-supervisor 46 32 9 8 5 1 0 78 12 235
2011 Supervisor 56 31 4 4 5 1 0 88 8 84
2011 Non-supervisor 38 31 15 9 2 3 1 73 11 240
2008 Supervisor 62 24 8 4 2 0 0 86 6 50
2008 Non-supervisor 37 37 9 10 5 2 1 76 15 232

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 30 6 0 0 0 0 94 0 79
2019 Non-supervisor 47 37 11 5 1 0 0 84 6 236

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 31 10 10 9 5 6 67 22 78
2019 Non-supervisor 21 23 19 19 10 6 3 48 31 233
2017 Supervisor 24 19 10 17 22 2 5 47 43 94
2017 Non-supervisor 19 24 14 16 14 9 3 49 35 251
2014 Supervisor 25 23 11 16 10 8 7 57 30 83
2014 Non-supervisor 17 17 15 18 18 11 4 40 42 235
2011 Supervisor 19 21 17 13 18 5 7 46 35 84
2011 Non-supervisor 9 21 19 15 15 13 8 38 38 239

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 35 4 6 3 0 0 87 9 79
2019 Non-supervisor 48 41 4 5 3 0 0 88 8 235
2017 Supervisor 52 34 5 9 0 0 0 86 9 94
2017 Non-supervisor 49 40 3 5 2 0 0 89 8 253
2014 Supervisor 54 39 1 2 4 0 0 93 6 83
2014 Non-supervisor 47 42 3 6 3 0 0 89 8 235
2011 Supervisor 49 42 1 5 4 0 0 90 8 84
2011 Non-supervisor 41 41 4 11 3 0 0 82 15 240
2008 Supervisor 56 32 0 6 6 0 0 88 12 50
2008 Non-supervisor 44 44 4 6 2 0 0 88 8 232

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 34 6 3 1 0 0 90 4 79
2019 Non-supervisor 50 32 6 8 3 0 0 82 11 234
2017 Supervisor 55 34 2 9 0 0 0 89 9 94
2017 Non-supervisor 57 33 3 5 2 0 0 90 7 253
2014 Supervisor 64 24 4 8 0 0 0 88 8 83
2014 Non-supervisor 57 26 6 9 2 0 0 83 11 235
2011 Supervisor 68 25 1 5 1 0 0 93 6 84
2011 Non-supervisor 54 31 5 8 2 0 0 85 10 238

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 22 1 0 1 0 0 97 1 79
2019 Non-supervisor 56 35 4 2 3 0 0 91 5 232
2017 Supervisor 71 28 0 1 0 0 0 99 1 94
2017 Non-supervisor 57 34 6 3 0 0 0 91 3 253
2014 Supervisor 69 30 1 0 0 0 0 99 0 83
2014 Non-supervisor 55 35 6 3 1 0 0 90 4 235

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 18 4 8 1 0 0 87 9 79
2019 Non-supervisor 73 14 4 4 3 0 1 89 7 235
2017 Supervisor 65 19 5 6 4 0 0 84 11 94
2017 Non-supervisor 72 17 4 5 2 0 0 90 6 252
2014 Supervisor 69 21 5 2 4 0 0 89 6 83
2014 Non-supervisor 68 21 3 4 4 0 0 89 8 234
2011 Supervisor 67 17 4 5 7 0 1 84 12 84
2011 Non-supervisor 65 20 5 6 3 0 0 86 9 240
2008 Supervisor 68 14 8 8 2 0 0 82 10 50
2008 Non-supervisor 65 17 6 6 5 0 1 83 11 231

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 14 3 4 3 0 0 91 6 79
2019 Non-supervisor 78 11 4 4 3 0 0 89 7 236
2017 Supervisor 70 14 9 2 3 0 2 86 5 94
2017 Non-supervisor 73 18 4 2 2 0 0 91 5 253
2014 Supervisor 71 18 6 4 0 1 0 90 4 83
2014 Non-supervisor 74 14 5 5 2 0 0 88 7 235
2011 Supervisor 64 18 6 5 5 1 1 84 10 84
2011 Non-supervisor 69 17 5 5 3 0 1 87 8 238
2008 Supervisor 64 26 2 4 4 0 0 90 8 50
2008 Non-supervisor 66 13 7 5 7 0 3 80 12 232

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 89 3 3 3 3 0 1 92 5 78
2019 Non-supervisor 81 9 5 1 2 0 1 91 3 232
2017 Supervisor 82 10 3 3 1 0 1 92 4 94
2017 Non-supervisor 84 11 2 0 3 0 0 95 3 253
2014 Supervisor 84 16 0 0 0 0 0 100 0 83
2014 Non-supervisor 86 8 3 0 2 0 1 95 3 235
2011 Supervisor 76 8 6 4 4 0 2 87 7 84
2011 Non-supervisor 79 12 3 1 3 0 1 92 5 238
2008 Supervisor 62 14 10 4 6 0 4 79 10 50
2008 Non-supervisor 75 9 3 4 5 0 3 87 9 232

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 32 11 1 0 0 0 87 1 79
2019 Non-supervisor 49 27 14 4 2 4 1 80 6 236

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 20 5 0 1 0 38 90 2 79
2019 Non-supervisor 27 35 8 5 3 2 20 80 10 233

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 10 3 1 0 1 39 94 2 79
2019 Non-supervisor 44 21 9 0 1 7 19 87 2 234

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 6 94 78
2019 Non-supervisor 12 88 235

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 79
2019 Non-supervisor 18 82 234

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 24 15 5 6 13 3 69 13 79
2019 Non-supervisor 23 19 20 8 6 20 4 56 18 235
2017 Supervisor 23 24 15 7 11 12 7 59 22 94
2017 Non-supervisor 18 15 18 5 4 30 10 55 15 253
2014 Supervisor 43 13 11 5 1 18 8 77 8 83
2014 Non-supervisor 20 13 14 6 7 31 9 54 22 235

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 29 4 1 4 0 0 91 5 79
2019 Non-supervisor 43 36 11 7 2 2 0 80 9 234
2017 Supervisor 40 32 10 11 6 1 0 73 17 94
2017 Non-supervisor 36 27 18 4 4 10 2 72 8 253
2014 Supervisor 55 26 7 2 1 7 0 88 4 83
2014 Non-supervisor 34 29 14 6 3 13 1 73 11 235
2011 Supervisor 43 34 16 1 1 5 0 81 3 83
2011 Non-supervisor 33 31 19 3 3 10 0 73 6 239

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 8 92 79
2019 Non-supervisor 5 95 235

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 6 94 79
2019 Non-supervisor 6 94 236

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 19 9 4 5 23 6 75 13 79
2019 Non-supervisor 28 14 21 3 2 26 6 62 8 236
2017 Supervisor 31 17 11 3 6 22 10 70 14 94
2017 Non-supervisor 18 16 18 0 2 36 11 62 4 253
2014 Supervisor 36 18 8 1 0 28 8 85 2 83
2014 Non-supervisor 20 12 12 1 3 45 8 67 7 235

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 24 5 3 1 4 1 91 4 79
2019 Non-supervisor 47 31 15 2 1 4 0 81 3 236
2017 Supervisor 50 28 7 6 5 1 2 80 12 94
2017 Non-supervisor 39 31 14 1 2 11 3 80 3 253
2014 Supervisor 53 30 7 1 0 7 1 91 1 83
2014 Non-supervisor 38 27 12 1 2 18 2 81 4 235
2011 Supervisor 54 31 7 2 1 5 0 89 4 84
2011 Non-supervisor 38 32 16 2 1 12 0 79 3 238

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 13 87 79
2019 Non-supervisor 15 85 235
2017 Supervisor 10 90 93
2017 Non-supervisor 16 84 253
2014 Supervisor 7 93 83
2014 Non-supervisor 13 87 235

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 90 10 10
2019 Non-supervisor 91 9 35
2017 Non-supervisor 87 13 39
2014 Non-supervisor 77 23 31

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 49 40 3 6 0 0 3 91 6 34
2014 Non-supervisor 63 25 8 4 0 0 0 88 4 24
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 5 8 6 0 0 1 86 6 79
2019 Non-supervisor 67 18 9 3 2 1 0 86 5 236
2017 Supervisor 66 23 6 2 1 0 1 90 3 94
2017 Non-supervisor 62 26 5 4 2 0 0 88 6 253

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 44 8 5 0 1 3 87 5 79

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 28 3 0 0 0 0 97 0 79
2019 Non-supervisor 53 37 7 2 0 0 0 91 3 232
2017 Supervisor 21 52 14 9 3 0 1 74 12 94
2017 Non-supervisor 28 48 13 7 2 1 0 77 10 253

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 42 10 5 1 1 0 83 6 79
2019 Non-supervisor 38 38 12 9 2 0 0 77 12 235
2017 Supervisor 21 44 18 10 3 3 1 68 13 94
2017 Non-supervisor 28 46 13 8 4 1 0 75 12 253

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 21 5 4 0 0 0 91 4 79
2019 Non-supervisor 54 24 13 6 3 0 0 78 9 234
2017 Supervisor 58 23 10 6 3 0 0 81 10 93
2017 Non-supervisor 42 29 12 7 5 1 4 74 13 253

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 28 22 14 20 0 0 44 34 79
2019 Non-supervisor 26 34 16 14 8 1 0 61 23 235
2017 Supervisor 23 34 23 14 6 0 0 57 20 93
2017 Non-supervisor 24 33 27 8 4 1 2 59 13 253

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 38 18 11 9 0 0 62 20 79
2019 Non-supervisor 39 32 13 11 4 1 0 72 15 233
2017 Supervisor 34 31 24 5 5 0 0 66 11 93
2017 Non-supervisor 39 32 17 6 2 1 4 74 8 252

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 4 21 27 21 28 0 0 24 49 78
2019 Non-supervisor 21 23 25 15 15 0 0 45 31 235
2017 Supervisor 15 42 23 11 10 0 0 56 20 94
2017 Non-supervisor 32 30 20 9 5 2 2 64 14 253

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 30 10 5 9 1 3 75 14 79
2019 Non-supervisor 62 20 6 6 2 1 3 86 8 232
2017 Supervisor 52 34 7 2 2 0 3 89 4 92
2017 Non-supervisor 64 18 7 3 1 1 7 89 4 253

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 35 14 5 6 0 0 75 11 79
2019 Non-supervisor 43 29 17 8 3 0 0 72 11 233
2017 Supervisor 46 30 15 5 3 0 0 76 9 93
2017 Non-supervisor 44 29 16 6 4 0 1 74 10 253

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 35 14 3 3 0 0 81 5 79
2019 Non-supervisor 38 32 20 5 4 0 1 71 10 235
2017 Supervisor 40 32 17 10 1 0 0 72 11 93
2017 Non-supervisor 35 33 18 6 4 0 4 71 11 253

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 35 14 18 9 0 0 59 27 79
2019 Non-supervisor 32 36 18 9 4 0 0 69 13 233
2017 Supervisor 30 35 17 10 8 0 0 65 17 92
2017 Non-supervisor 36 32 15 10 5 0 3 70 15 252

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 23 14 9 4 0 0 73 13 79
2019 Non-supervisor 38 28 21 10 2 0 0 67 12 234
2017 Supervisor 48 27 13 6 5 0 0 75 12 93
2017 Non-supervisor 41 29 13 8 6 0 3 72 14 253

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 21 10 10 6 0 0 73 16 79
2019 Non-supervisor 50 25 15 6 3 0 1 76 10 235

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 32 13 13 5 0 0 70 18 79
2019 Non-supervisor 50 28 15 5 2 1 0 78 7 233
2017 Supervisor 42 33 15 7 3 0 0 75 10 92
2017 Non-supervisor 45 32 12 5 3 0 4 80 8 252

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 81 13 5 0 1 0 0 94 1 79
2019 Non-supervisor 65 19 10 5 1 0 1 84 6 235
2017 Supervisor 78 15 5 0 2 0 0 93 2 94
2017 Non-supervisor 67 19 8 3 1 0 3 88 4 253

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 6 0 1 0 0 5 99 1 79
2019 Non-supervisor 82 9 4 1 0 0 4 95 1 233
2017 Supervisor 73 14 6 3 2 1 0 88 5 94
2017 Non-supervisor 77 10 6 2 2 0 2 90 4 252

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 80 9 4 3 4 0 1 90 7 78
2019 Non-supervisor 77 12 6 2 2 0 1 90 4 232
2017 Supervisor 54 33 11 1 1 0 0 87 2 94
2017 Non-supervisor 56 28 9 3 2 0 2 86 5 253

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 17 6 3 4 0 0 87 6 78
2019 Non-supervisor 64 24 8 2 0 1 0 89 2 230
2017 Supervisor 61 19 14 4 2 0 0 80 6 94
2017 Non-supervisor 63 17 8 6 4 0 2 81 11 253

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 9 6 3 3 0 0 88 5 78
2019 Non-supervisor 65 23 6 5 2 0 0 87 7 231
2017 Supervisor 47 40 5 6 1 0 0 87 7 94
2017 Non-supervisor 58 6 2 1 0 0 32 95 2 253

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 32 6 4 5 0 0 85 9 78
2019 Non-supervisor 66 4 1 1 0 0 27 97 1 231
2017 Supervisor 78 13 5 1 2 0 1 91 3 94
2017 Non-supervisor 80 9 3 1 0 0 7 95 2 252

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 75 14 8 0 1 0 1 91 1 77
2019 Non-supervisor 76 11 4 0 0 0 8 95 0 232
2017 Supervisor 72 22 3 1 0 0 1 96 1 94
2017 Non-supervisor 69 16 5 3 3 0 4 88 7 253

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 12 1 1 0 0 0 97 1 78
2019 Non-supervisor 77 12 5 1 2 0 2 91 3 232
2017 Supervisor 62 23 10 3 2 0 0 85 5 94
2017 Non-supervisor 46 31 16 4 1 0 2 78 6 253

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 22 9 0 1 0 0 90 1 78
2019 Non-supervisor 62 23 9 2 2 0 1 86 4 232

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 30 33 15 5 0 0 47 20 79
2019 Non-supervisor 20 40 30 8 2 0 0 60 10 235
2017 Supervisor 8 42 40 6 2 0 1 50 9 94
2017 Non-supervisor 17 43 32 6 2 0 0 60 8 253

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 22 37 25 10 0 0 35 28 79
2019 Non-supervisor 4 13 40 29 13 0 0 42 18 235
2017 Supervisor 3 13 48 21 14 0 1 35 16 94
2017 Non-supervisor 3 12 36 33 16 0 0 48 16 253
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 26 3 3 0 3 0 68 32 78
2019 Non-supervisor 56 27 7 4 2 3 0 58 42 234
2017 Supervisor 57 28 5 3 3 2 1 59 41 94
2017 Non-supervisor 55 21 10 5 4 4 0 58 42 253

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 21 79 24
2019 Non-supervisor 27 73 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 77 23 22
2019 Non-supervisor 81 19 91

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 21 10 3 5 1 4 81 8 77
2019 Non-supervisor 53 16 9 7 5 1 9 77 13 232

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 0 9 0 0 0 5 90 0 22
2019 Non-supervisor 45 18 9 8 8 2 11 72 18 91
2017 Supervisor 57 16 3 8 3 0 14 84 13 37
2017 Non-supervisor 42 29 8 7 4 0 10 79 12 102

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 5 9 14 5 0 32 60 27 22
2019 Non-supervisor 20 10 17 8 11 3 32 46 28 91
2017 Supervisor 14 5 8 3 16 0 54 41 41 37
2017 Non-supervisor 8 9 10 5 16 8 45 35 44 102
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