2019 Public Service Employee Survey Results by Theme for Financial Transactions and Reports Analysis Centre of Canada by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 53 34 11 1 1 0 0 87 2 146
2019 Female gender 55 31 6 3 4 1 0 87 7 160
2017 Male gender 47 33 13 6 1 0 0 80 7 156
2017 Female gender 45 40 10 4 1 0 0 85 5 188
2014 Male gender 39 46 5 9 1 0 0 85 10 147
2014 Female gender 46 41 9 2 2 0 0 86 5 162
2011 Male gender 41 39 11 7 2 0 0 79 9 148
2011 Female gender 35 36 15 10 4 0 0 72 14 155
2008 Male gender 37 38 14 9 2 0 0 76 11 139
2008 Female gender 47 31 12 4 6 0 0 78 10 138

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 41 35 13 8 2 1 0 77 10 147
2019 Female gender 42 37 5 10 6 0 0 79 16 160
2017 Male gender 46 33 10 6 5 0 0 79 11 156
2017 Female gender 44 35 7 10 4 0 0 79 14 188

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 64 30 5 1 1 0 0 94 1 146
2019 Female gender 63 29 3 1 4 0 0 92 5 160
2017 Male gender 60 30 8 2 0 0 0 90 2 156
2017 Female gender 66 24 7 3 1 0 0 90 3 188
2014 Male gender 66 27 5 1 1 0 0 93 2 147
2014 Female gender 68 26 3 2 0 0 0 94 2 162
2011 Male gender 65 25 7 2 1 0 0 90 3 148
2011 Female gender 52 38 7 1 1 0 0 90 3 155

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 46 42 8 3 1 0 0 88 3 147
2019 Female gender 59 30 6 1 4 0 0 89 5 159
2017 Male gender 54 28 13 3 1 0 0 83 4 156
2017 Female gender 54 36 6 3 1 0 0 90 4 188
2014 Male gender 44 39 10 5 2 0 0 83 7 147
2014 Female gender 55 31 7 4 2 0 0 86 6 162
2011 Male gender 51 35 9 3 1 0 0 86 4 148
2011 Female gender 43 37 10 9 1 0 0 80 10 155
2008 Male gender 46 38 9 7 0 0 0 84 7 141
2008 Female gender 53 32 4 6 5 0 0 85 11 138

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 31 14 4 1 0 0 81 6 146
2019 Female gender 55 29 10 4 1 2 0 85 5 160
2017 Male gender 53 31 11 3 3 0 0 83 6 156
2017 Female gender 54 25 11 6 3 1 0 80 8 188
2014 Male gender 42 35 14 7 2 1 0 77 9 147
2014 Female gender 57 23 12 5 3 0 0 80 8 162
2011 Male gender 41 30 11 12 5 0 0 72 17 148
2011 Female gender 41 29 15 9 4 1 0 71 13 155

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 33 13 4 1 0 0 82 6 145
2019 Female gender 49 35 11 3 1 1 0 86 4 161
2017 Male gender 52 31 10 5 2 0 0 83 7 156
2017 Female gender 55 27 13 2 3 0 0 82 5 188
2014 Male gender 43 36 8 9 2 0 1 81 11 147
2014 Female gender 56 28 9 7 1 0 0 83 8 162
2011 Male gender 44 32 9 11 3 0 0 76 15 148
2011 Female gender 39 35 14 8 3 0 0 74 12 155
2008 Male gender 36 39 13 6 6 0 0 75 12 141
2008 Female gender 39 37 9 9 5 0 0 77 15 137

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 43 27 18 5 5 2 0 71 11 147
2019 Female gender 46 22 12 13 4 3 0 70 18 160
2017 Male gender 47 26 14 7 4 1 0 74 12 156
2017 Female gender 46 22 16 8 5 2 1 70 14 187
2014 Male gender 38 27 12 14 6 3 1 67 20 147
2014 Female gender 44 21 14 11 7 2 0 67 19 162
2011 Male gender 37 25 15 10 9 3 0 64 20 148
2011 Female gender 32 29 15 13 8 1 1 63 22 155
2008 Male gender 33 26 14 16 9 3 0 60 26 141
2008 Female gender 34 22 14 15 9 4 1 60 25 138
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 24 12 3 1 0 1 84 4 147
2019 Female gender 60 20 14 2 1 1 2 82 4 160

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 58 25 8 3 3 2 1 86 6 144
2019 Female gender 57 17 12 7 4 1 2 76 12 161
2017 Male gender 61 27 7 1 2 1 1 90 3 156
2017 Female gender 56 28 5 8 2 1 1 85 10 186
2014 Male gender 61 23 10 3 1 2 0 85 4 147
2014 Female gender 59 23 9 4 2 2 1 85 6 162
2011 Male gender 56 26 6 8 2 1 1 83 10 147
2011 Female gender 45 24 12 10 3 3 2 73 14 154
2008 Male gender 50 20 13 6 8 2 1 72 15 141
2008 Female gender 40 36 11 6 6 1 1 77 12 138

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 48 36 9 5 1 0 1 85 6 146
2019 Female gender 53 22 11 11 3 0 1 76 13 161
2017 Male gender 56 33 6 4 1 1 0 89 5 156
2017 Female gender 51 31 6 7 5 0 0 82 12 188
2014 Male gender 56 29 9 3 1 1 0 86 5 147
2014 Female gender 53 28 7 6 4 2 0 82 10 162
2011 Male gender 47 30 12 8 3 0 0 77 12 147
2011 Female gender 46 28 5 12 6 1 1 75 19 154
2008 Male gender 38 35 8 11 6 1 0 75 17 141
2008 Female gender 33 41 10 9 7 0 1 74 15 138

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 60 27 6 4 3 0 1 87 7 147
2019 Female gender 60 23 8 6 3 0 0 83 9 161
2017 Male gender 67 19 9 2 3 1 0 86 5 156
2017 Female gender 55 28 7 6 4 0 0 82 10 188
2014 Male gender 59 27 7 3 3 1 0 87 6 146
2014 Female gender 63 27 4 2 3 0 0 90 6 162

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 34 15 10 3 4 0 71 14 145
2019 Female gender 36 32 11 14 4 3 1 70 19 161
2017 Male gender 31 33 13 14 8 1 0 64 23 156
2017 Female gender 31 32 11 12 12 2 0 65 24 188
2014 Male gender 35 34 12 9 6 5 0 72 16 147
2014 Female gender 36 35 9 14 3 4 0 73 18 162
2011 Male gender 32 32 19 6 7 3 1 67 13 148
2011 Female gender 31 35 13 8 6 6 0 70 16 154

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 29 32 18 11 8 2 0 62 20 145
2019 Female gender 34 35 14 10 6 1 0 69 16 161
2017 Male gender 31 33 12 13 9 1 0 65 23 156
2017 Female gender 34 31 10 11 11 3 0 67 22 188
2014 Male gender 31 38 14 11 5 1 0 70 17 147
2014 Female gender 42 27 14 11 5 1 0 70 16 162
2011 Male gender 30 41 15 9 5 1 0 71 14 148
2011 Female gender 34 33 17 8 6 1 0 67 15 155
2008 Male gender 19 39 19 14 6 2 1 60 21 140
2008 Female gender 24 34 20 11 7 2 1 60 19 138

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 23 30 19 16 8 3 0 56 24 145
2019 Female gender 26 36 16 14 6 1 0 63 20 160
2017 Male gender 29 28 17 15 9 1 1 58 24 156
2017 Female gender 30 35 9 11 11 5 0 68 23 188
2014 Male gender 26 38 9 16 7 3 0 67 24 146
2014 Female gender 32 33 14 14 1 6 0 69 16 162
2011 Male gender 23 46 14 9 5 3 0 71 14 147
2011 Female gender 27 41 13 10 4 5 0 71 15 153
2008 Male gender 11 47 21 16 4 3 0 59 20 141
2008 Female gender 17 39 20 10 8 4 1 60 19 138

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 27 32 19 14 6 2 0 61 20 145
2019 Female gender 28 37 9 19 6 1 0 66 25 161
2017 Male gender 31 29 19 13 6 1 0 61 19 156
2017 Female gender 27 40 9 12 10 3 0 68 22 187
2014 Male gender 23 41 18 9 7 1 1 65 16 145
2014 Female gender 27 37 13 13 7 2 0 66 21 162
2011 Male gender 20 51 15 9 3 2 0 73 12 147
2011 Female gender 29 38 10 13 8 1 0 68 21 154
2008 Male gender 13 35 23 18 10 0 1 49 28 141
2008 Female gender 20 35 15 17 9 4 0 56 28 138
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 37 41 7 11 3 1 0 79 14 147
2019 Female gender 46 26 9 9 7 1 1 73 17 161
2017 Male gender 41 36 11 6 6 0 0 77 12 156
2017 Female gender 45 37 7 6 4 0 0 82 10 188
2014 Male gender 35 37 11 11 6 1 0 72 17 147
2014 Female gender 41 31 12 11 4 1 0 73 15 162
2011 Male gender 33 41 11 8 7 0 0 74 15 148
2011 Female gender 31 35 13 13 7 1 1 67 20 155

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 39 41 12 7 1 0 0 80 8 147
2019 Female gender 45 36 5 5 8 1 0 82 13 161
2017 Male gender 44 40 6 8 2 0 0 84 10 156
2017 Female gender 44 36 7 11 2 0 0 80 13 188

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 48 33 10 5 2 1 0 82 8 147
2019 Female gender 48 30 6 9 5 1 1 80 14 161
2017 Male gender 55 33 9 3 1 0 0 88 3 156
2017 Female gender 49 33 6 9 4 0 0 82 12 188
2014 Male gender 53 29 7 8 2 1 0 82 10 147
2014 Female gender 51 31 7 6 2 1 1 84 9 162
2011 Male gender 39 37 11 11 3 0 0 76 14 147
2011 Female gender 40 31 9 15 4 0 1 72 19 154
2008 Male gender 35 33 13 13 6 1 0 68 19 141
2008 Female gender 41 35 10 7 7 0 1 76 13 138

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 42 35 14 8 1 0 0 77 9 145
2019 Female gender 44 36 8 8 4 1 0 81 12 157
2017 Male gender 51 31 5 10 3 0 0 82 13 156
2017 Female gender 47 40 3 6 4 0 1 88 10 188
2014 Male gender 46 31 10 10 5 0 0 76 14 147
2014 Female gender 49 35 7 8 1 0 1 84 9 162
2011 Male gender 34 40 13 9 4 0 0 74 14 148
2011 Female gender 37 38 12 9 3 0 1 76 12 155
2008 Male gender 15 43 18 17 8 0 0 57 25 141
2008 Female gender 33 31 12 17 6 0 1 64 23 138

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 27 30 21 12 8 1 0 58 20 145
2019 Female gender 32 33 15 14 5 1 0 66 19 160
2017 Male gender 40 33 12 7 8 1 0 74 15 156
2017 Female gender 42 36 9 8 4 0 0 79 12 186
2014 Male gender 33 42 10 8 7 1 0 75 15 147
2014 Female gender 42 28 12 14 3 1 0 70 17 162
2011 Male gender 25 42 10 12 9 1 1 68 22 148
2011 Female gender 34 28 17 10 7 3 1 64 18 154
2008 Male gender 19 37 11 21 11 1 0 56 32 141
2008 Female gender 21 37 14 14 10 3 1 60 25 138

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 17 23 19 20 21 0 1 40 41 147
2019 Female gender 24 20 19 20 13 2 2 46 34 159
2017 Male gender 21 31 15 14 16 1 1 53 31 156
2017 Female gender 20 29 12 20 13 3 3 52 35 188
2014 Male gender 21 20 16 20 20 1 2 42 41 147
2014 Female gender 27 24 12 19 13 4 1 54 34 162
2011 Male gender 18 26 17 21 17 0 1 45 38 148
2011 Female gender 19 22 16 21 15 3 3 44 39 155
2008 Male gender 4 34 21 21 18 1 1 39 40 141
2008 Female gender 9 28 15 19 26 1 2 38 47 137

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 65 21 10 3 1 0 1 86 4 147
2019 Female gender 63 18 11 2 0 1 5 86 2 159

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 62 13 9 3 5 2 5 81 9 147
2019 Female gender 66 8 6 3 3 1 14 87 6 161

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 25 16 5 1 1 1 77 6 147
2019 Female gender 60 20 12 4 0 0 4 83 4 161

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 21 12 8 6 3 1 74 14 146
2019 Female gender 56 21 14 6 0 0 4 79 7 160

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 16 10 8 11 2 3 69 20 147
2019 Female gender 58 13 9 7 7 1 6 76 15 160

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 79 12 5 1 2 1 1 92 3 147
2019 Female gender 73 12 6 1 2 1 4 91 3 161

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 86 4 3 1 1 4 1 95 2 146
2019 Female gender 81 9 1 1 1 2 4 96 3 160

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 91 3 2 0 0 1 3 98 0 147
2019 Female gender 83 5 1 1 0 1 9 99 1 159

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 45 37 8 6 4 0 0 82 10 146
2019 Female gender 42 33 11 9 6 0 0 75 14 160
2017 Male gender 43 39 12 5 1 0 0 82 6 156
2017 Female gender 42 39 9 7 3 0 1 82 9 187
2014 Male gender 40 43 7 5 4 0 1 84 10 147
2014 Female gender 39 43 7 7 2 1 1 84 9 162
2011 Male gender 35 43 9 9 4 0 0 78 13 148
2011 Female gender 32 41 9 13 4 1 1 74 17 155

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 43 40 12 3 2 0 0 83 6 145
2019 Female gender 44 36 10 5 4 0 1 80 10 161
2017 Male gender 46 34 13 5 2 0 0 80 7 156
2017 Female gender 50 31 9 6 4 0 0 81 11 188
2014 Male gender 45 32 9 7 6 0 1 77 13 147
2014 Female gender 48 36 9 6 1 0 0 85 7 162

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 42 41 6 7 3 1 1 84 10 146
2019 Female gender 44 39 6 7 4 0 0 83 10 154
2017 Male gender 51 31 12 4 2 0 0 82 6 156
2017 Female gender 48 40 5 4 2 0 1 89 6 188
2014 Male gender 50 33 7 5 4 1 1 84 9 147
2014 Female gender 53 34 8 6 0 0 0 86 6 161
2011 Male gender 50 35 7 7 1 0 0 85 8 148
2011 Female gender 45 37 12 5 1 1 0 82 6 155

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 35 23 6 2 1 0 69 8 146
2019 Female gender 35 40 13 8 1 3 0 77 10 160
2017 Male gender 36 41 13 7 2 1 1 78 9 156
2017 Female gender 31 42 15 6 1 3 1 77 7 187

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 26 8 2 4 0 0 86 6 146
2019 Female gender 57 27 4 8 4 0 0 84 11 160
2017 Male gender 65 25 4 5 1 1 0 90 6 156
2017 Female gender 62 28 4 5 2 0 0 89 7 188
2014 Male gender 61 26 7 5 1 1 0 87 6 147
2014 Female gender 57 25 7 7 2 1 0 84 9 162
2011 Male gender 47 34 7 7 3 1 1 83 10 148
2011 Female gender 50 33 5 7 5 0 1 83 12 155

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 45 29 16 5 3 1 0 75 8 147
2019 Female gender 42 31 18 5 3 1 0 74 8 161
2017 Male gender 43 39 11 4 2 0 1 83 6 156
2017 Female gender 50 35 11 3 2 0 0 85 5 188
2014 Male gender 33 46 13 6 2 0 0 79 8 147
2014 Female gender 49 36 10 3 1 0 1 86 4 162
2011 Male gender 32 45 14 5 4 0 0 77 9 148
2011 Female gender 39 33 17 8 2 0 1 73 10 155
2008 Male gender 33 43 14 6 4 0 1 76 9 141
2008 Female gender 35 39 16 7 4 0 0 74 10 138

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 18 12 2 4 0 5 81 6 147
2019 Female gender 63 16 6 7 1 1 6 85 9 161
2017 Male gender 62 19 9 1 1 2 6 88 2 156
2017 Female gender 58 23 6 3 2 2 5 87 6 188
2014 Male gender 54 20 7 6 3 4 5 81 10 147
2014 Female gender 64 14 4 4 6 2 6 85 10 162
2011 Male gender 43 26 11 3 13 2 2 72 17 148
2011 Female gender 45 21 10 8 7 3 5 72 17 155

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Male gender 30 30 40 147
2019 Female gender 28 38 34 161
2017 Male gender 27 38 35 156
2017 Female gender 23 39 38 188
2014 Male gender 28 41 31 147
2014 Female gender 28 36 35 162
2011 Male gender 30 36 33 148
2011 Female gender 28 35 37 155

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Male gender 7 24 42 12 9 7 43
2019 Female gender 13 20 42 0 20 4 46
2017 Male gender 14 19 41 14 7 5 42
2017 Female gender 7 27 35 7 10 14 43
2014 Male gender 7 15 49 29 9999 0 41
2014 Female gender 11 24 52 11 9999 2 46
2011 Male gender 11 16 53 7 9999 13 45
2011 Female gender 11 11 52 2 9999 23 44
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 65 27 6 1 1 0 0 92 2 146
2019 Female gender 63 21 9 4 3 1 0 84 7 161
2017 Male gender 63 28 4 4 1 0 0 90 5 156
2017 Female gender 57 32 5 3 2 1 0 89 5 188
2014 Male gender 54 33 3 6 3 0 0 88 9 147
2014 Female gender 56 31 8 3 2 0 0 87 5 162
2011 Male gender 46 43 7 2 1 1 0 90 3 148
2011 Female gender 48 36 10 5 1 0 0 84 6 155
2008 Male gender 47 40 8 4 1 0 0 87 5 140
2008 Female gender 55 30 7 4 4 0 0 86 8 138

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 48 34 12 3 1 1 0 83 5 147
2019 Female gender 62 33 1 3 1 1 0 96 3 161
2017 Male gender 47 43 5 3 1 0 0 90 4 156
2017 Female gender 58 31 4 4 2 0 1 90 6 187
2014 Male gender 42 42 7 7 2 1 0 84 9 146
2014 Female gender 54 34 6 2 4 1 0 88 6 162
2011 Male gender 41 47 9 3 1 0 0 88 3 147
2011 Female gender 46 42 10 2 1 0 0 88 3 155

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 5 27 35 23 9 1 0 32 32 147
2019 Female gender 7 20 34 24 14 1 1 38 27 161
2017 Male gender 8 17 34 24 14 0 3 39 25 155
2017 Female gender 9 10 33 23 18 1 5 44 20 186
2014 Male gender 7 22 31 26 12 1 0 38 30 147
2014 Female gender 6 13 40 19 19 1 2 39 19 160
2011 Male gender 7 29 31 21 9 1 2 31 38 148
2011 Female gender 5 22 34 22 12 1 3 36 28 154
2008 Male gender 10 28 38 16 6 0 1 23 39 141
2008 Female gender 9 27 35 17 10 1 2 28 37 138

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 9 17 32 21 20 1 0 41 26 146
2019 Female gender 6 16 22 24 29 1 1 55 22 158
2017 Male gender 8 12 21 28 28 1 1 58 20 155
2017 Female gender 7 11 25 21 29 2 6 54 19 183
2014 Male gender 5 9 25 27 33 2 0 61 14 147
2014 Female gender 1 7 23 30 32 1 6 66 9 162
2011 Male gender 5 16 20 34 20 1 3 56 23 148
2011 Female gender 6 8 27 32 19 3 4 55 16 155
2008 Male gender 12 25 32 20 11 0 1 31 37 141
2008 Female gender 9 24 34 15 15 1 2 30 35 137

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 8 23 27 25 16 1 0 42 31 146
2019 Female gender 9 13 32 21 21 1 2 44 23 160
2017 Male gender 10 16 28 26 19 0 1 46 26 155
2017 Female gender 5 15 29 21 24 2 4 48 22 184
2014 Male gender 11 17 32 24 16 1 0 40 28 147
2014 Female gender 6 12 30 25 23 1 2 50 19 162
2011 Male gender 13 18 34 23 10 0 2 34 32 148
2011 Female gender 8 16 29 26 17 1 5 45 25 154
2008 Male gender 12 23 37 19 8 1 1 27 36 140
2008 Female gender 12 17 29 28 12 0 2 41 29 137

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 5 14 23 32 26 0 0 58 19 146
2019 Female gender 3 14 27 29 26 1 1 55 17 160
2017 Male gender 5 6 22 38 26 0 3 65 12 155
2017 Female gender 2 5 28 36 23 1 4 63 8 181
2014 Male gender 4 10 30 34 20 0 1 54 15 145
2014 Female gender 1 6 33 32 26 1 1 59 8 162
2011 Male gender 5 13 35 32 14 0 1 47 18 148
2011 Female gender 3 12 26 35 19 1 4 57 16 154
2008 Male gender 4 18 35 28 12 1 1 41 23 141
2008 Female gender 8 5 39 28 18 0 1 47 13 137

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 19 20 30 16 14 1 1 30 39 147
2019 Female gender 15 24 28 16 15 1 1 31 40 160
2017 Male gender 10 15 28 23 21 0 3 45 26 155
2017 Female gender 4 16 31 21 23 2 3 46 21 184
2014 Male gender 12 14 31 21 18 3 1 40 27 147
2014 Female gender 2 12 36 20 24 1 5 47 15 162
2011 Male gender 11 20 30 25 10 1 3 37 32 148
2011 Female gender 11 17 30 21 16 1 5 39 29 154
2008 Male gender 11 22 30 22 11 1 3 34 35 139
2008 Female gender 9 18 33 18 20 0 1 39 28 137

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 9 23 21 19 22 3 3 44 34 147
2019 Female gender 8 16 30 21 20 2 3 42 26 160
2017 Male gender 6 11 21 30 28 1 3 60 17 155
2017 Female gender 5 8 29 23 27 3 5 55 14 184
2014 Male gender 2 9 21 35 26 3 4 65 12 147
2014 Female gender 1 6 15 29 37 4 7 74 8 162
2011 Male gender 5 9 22 36 21 3 3 61 16 148
2011 Female gender 5 8 26 32 21 3 6 57 14 155
2008 Male gender 4 13 28 31 20 1 3 53 18 141
2008 Female gender 5 14 29 32 17 1 2 51 19 138

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 9 16 32 25 15 1 1 41 26 147
2019 Female gender 5 15 29 28 19 2 2 49 21 160
2017 Male gender 8 12 26 32 18 1 2 52 21 155
2017 Female gender 6 10 29 25 23 2 6 52 17 184
2014 Male gender 11 19 31 28 9 1 1 38 30 145
2014 Female gender 5 15 27 24 24 2 2 50 21 161

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 10 16 36 27 11 1 0 38 26 147
2019 Female gender 4 18 36 21 18 1 3 41 23 160

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 19 44 18 14 4 0 0 63 18 147
2019 Female gender 24 39 15 17 3 1 1 65 20 161

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 20 12 5 4 0 0 79 9 147
2019 Female gender 49 28 7 9 5 1 1 79 15 161
2017 Male gender 60 26 8 4 3 0 0 86 6 156
2017 Female gender 52 25 7 11 4 0 0 78 15 188
2014 Male gender 55 26 7 7 4 0 0 82 12 147
2014 Female gender 51 31 9 7 2 1 0 82 9 162

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 65 21 8 3 3 0 0 86 6 146
2019 Female gender 59 29 3 8 2 0 0 88 9 161
2017 Male gender 58 29 5 6 1 0 0 87 8 156
2017 Female gender 58 31 3 5 2 0 0 89 7 188
2014 Male gender 58 33 4 5 0 0 0 90 5 147
2014 Female gender 56 36 2 5 1 0 0 92 6 162

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 53 33 11 2 1 0 0 86 3 147
2019 Female gender 50 31 9 4 3 1 1 83 8 160

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 30 16 3 1 0 0 80 4 145
2019 Female gender 50 33 11 6 1 0 0 83 6 161
2017 Male gender 51 37 8 2 1 1 0 88 3 156
2017 Female gender 55 33 8 2 2 0 1 89 3 188
2014 Male gender 54 35 6 1 1 2 0 92 2 147
2014 Female gender 59 32 4 4 0 0 0 91 4 162
2011 Male gender 46 37 12 5 1 0 0 82 6 147
2011 Female gender 44 38 10 3 3 2 0 84 5 154

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 27 9 1 1 2 1 89 2 144
2019 Female gender 59 28 8 3 1 1 1 88 4 161
2017 Male gender 49 38 8 2 1 2 1 89 3 156
2017 Female gender 57 28 9 3 3 1 0 86 5 186
2014 Male gender 53 38 4 0 2 3 0 94 2 147
2014 Female gender 64 21 8 4 0 2 0 87 4 162

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 62 30 5 2 1 0 0 92 3 147
2019 Female gender 68 25 4 2 1 0 0 94 3 161
2017 Male gender 64 24 8 2 2 0 0 88 4 156
2017 Female gender 60 31 5 2 2 0 0 92 3 188
2014 Male gender 60 33 3 2 1 0 1 93 3 147
2014 Female gender 68 27 4 1 1 0 0 95 1 161
2011 Male gender 59 29 7 3 3 0 0 88 5 146
2011 Female gender 52 35 6 5 1 0 0 88 6 155
2008 Male gender 49 33 9 6 3 0 0 82 9 140
2008 Female gender 49 36 6 6 3 0 0 86 9 138

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 45 27 14 6 3 4 1 76 9 147
2019 Female gender 34 29 14 11 4 3 4 68 16 160
2017 Male gender 44 26 10 8 3 3 6 77 12 156
2017 Female gender 30 26 14 11 6 7 6 64 20 188
2014 Male gender 41 29 13 7 3 4 3 75 11 147
2014 Female gender 36 32 11 9 2 4 7 76 12 162

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 35 11 2 1 1 1 85 4 146
2019 Female gender 57 26 8 7 1 1 1 84 7 161
2017 Male gender 43 34 12 4 4 1 1 78 9 156
2017 Female gender 47 30 11 7 3 1 1 78 11 187
2014 Male gender 45 37 8 5 3 1 0 83 9 147
2014 Female gender 51 27 9 7 5 1 0 78 12 162
2011 Male gender 41 30 15 9 2 3 0 73 11 148
2011 Female gender 45 32 9 6 3 2 2 81 10 155
2008 Male gender 40 35 13 7 3 1 1 77 10 141
2008 Female gender 43 33 5 10 6 2 1 78 16 138

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 37 7 3 1 0 0 88 5 147
2019 Female gender 52 33 12 4 0 0 0 85 4 161

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 24 23 15 15 12 8 3 53 30 145
2019 Female gender 22 27 17 18 8 4 5 54 28 159
2017 Male gender 21 26 10 16 17 6 4 51 37 156
2017 Female gender 21 20 16 17 16 7 3 46 37 186
2014 Male gender 21 18 14 18 16 9 4 45 39 147
2014 Female gender 18 19 14 17 14 12 6 45 37 162
2011 Male gender 12 23 20 12 18 10 5 41 36 147
2011 Female gender 12 17 16 15 15 12 11 39 40 155

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 46 44 3 6 1 0 0 90 8 147
2019 Female gender 52 34 4 5 4 0 0 87 9 160
2017 Male gender 46 38 5 8 3 0 0 85 10 156
2017 Female gender 54 38 2 5 1 0 1 93 6 188
2014 Male gender 46 43 2 5 4 0 0 88 9 147
2014 Female gender 54 39 2 4 2 0 0 93 6 162
2011 Male gender 41 42 3 9 5 0 0 83 14 148
2011 Female gender 45 40 3 10 3 0 0 85 12 155
2008 Male gender 43 44 4 6 3 0 0 87 9 141
2008 Female gender 51 38 2 7 2 0 0 89 9 138

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 33 8 6 3 0 0 83 9 147
2019 Female gender 53 33 4 8 3 0 0 85 10 159
2017 Male gender 52 37 4 5 2 0 0 88 7 156
2017 Female gender 61 31 1 6 1 0 0 92 7 188
2014 Male gender 58 22 8 8 3 0 0 80 12 147
2014 Female gender 60 28 2 9 0 0 0 89 9 162
2011 Male gender 56 32 3 7 1 0 0 88 8 147
2011 Female gender 59 26 5 6 3 0 1 86 9 155

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 65 29 3 1 1 0 1 94 2 145
2019 Female gender 57 35 3 2 4 0 0 91 6 159
2017 Male gender 62 32 5 1 0 0 0 94 1 156
2017 Female gender 61 32 3 3 0 1 0 94 3 188
2014 Male gender 58 37 1 2 1 0 0 95 3 147
2014 Female gender 59 33 6 2 0 0 0 92 2 162

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 75 12 5 5 3 1 0 87 8 147
2019 Female gender 71 17 3 4 3 0 1 89 8 160
2017 Male gender 69 17 6 4 3 0 0 87 8 156
2017 Female gender 71 19 3 6 2 0 0 90 8 187
2014 Male gender 69 18 3 3 6 0 0 88 9 147
2014 Female gender 68 22 3 4 2 0 1 91 6 161
2011 Male gender 68 16 4 7 5 1 0 84 12 148
2011 Female gender 66 21 5 5 3 0 1 88 7 155
2008 Male gender 61 15 9 9 6 0 1 77 14 140
2008 Female gender 71 18 3 4 4 0 0 89 8 138

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 76 12 3 7 2 0 0 88 9 147
2019 Female gender 81 10 4 2 3 0 0 91 5 161
2017 Male gender 71 14 9 3 3 0 1 86 5 156
2017 Female gender 73 19 2 2 3 0 1 93 5 188
2014 Male gender 73 13 5 5 2 1 0 87 7 147
2014 Female gender 73 17 5 4 1 0 1 91 4 162
2011 Male gender 64 15 8 6 5 1 1 81 12 146
2011 Female gender 70 19 3 4 2 1 1 91 6 155
2008 Male gender 60 16 6 7 8 0 4 79 16 141
2008 Female gender 71 14 7 1 6 0 1 86 7 138

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 82 7 6 1 3 0 2 91 3 145
2019 Female gender 85 7 3 3 2 0 1 92 5 158
2017 Male gender 79 13 3 0 3 0 1 93 3 156
2017 Female gender 87 8 2 2 2 0 0 95 3 188
2014 Male gender 85 10 1 1 3 0 1 96 3 147
2014 Female gender 87 9 3 0 0 0 1 97 0 162
2011 Male gender 76 11 5 2 5 0 1 88 8 147
2011 Female gender 81 11 3 1 2 1 1 93 3 154
2008 Male gender 68 12 5 7 4 0 4 84 11 141
2008 Female gender 78 7 4 1 7 0 3 87 8 138

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 46 32 14 2 1 4 1 82 4 147
2019 Female gender 55 26 12 4 1 1 1 82 6 161

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 31 10 3 4 2 25 76 10 146
2019 Female gender 33 32 4 4 1 1 25 87 7 160

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 38 20 9 1 1 7 23 83 4 147
2019 Female gender 50 16 5 0 0 4 25 93 0 160

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 7 93 146
2019 Female gender 14 86 161

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 20

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 50 50 10
2019 Female gender 35 65 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 50 50 10
2019 Female gender 50 50 20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 20

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 20

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 0 100 10
2019 Female gender 0 100 20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 12 88 147
2019 Female gender 18 82 160

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 30 20 20 6 5 16 3 62 14 147
2019 Female gender 22 22 16 8 7 20 5 58 20 161
2017 Male gender 23 21 13 4 6 24 8 65 15 156
2017 Female gender 17 15 20 6 6 26 10 50 19 188
2014 Male gender 28 14 15 3 5 27 9 64 13 147
2014 Female gender 25 11 12 7 6 30 8 58 22 162

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 34 8 4 3 1 0 85 7 146
2019 Female gender 46 34 10 7 2 1 1 81 9 161
2017 Male gender 39 29 12 5 5 8 2 76 11 156
2017 Female gender 36 28 18 6 4 7 1 70 11 188
2014 Male gender 39 31 10 3 3 10 2 81 8 147
2014 Female gender 40 25 14 6 2 12 0 75 10 162
2011 Male gender 37 37 18 1 1 5 0 78 3 147
2011 Female gender 36 30 17 3 3 10 1 74 7 154

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 6 94 146
2019 Female gender 6 94 161

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 5 95 147
2019 Female gender 8 92 161

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 13 19 3 3 25 3 65 8 147
2019 Female gender 26 16 17 4 3 25 9 65 10 161
2017 Male gender 25 20 14 1 3 29 8 71 6 156
2017 Female gender 18 13 18 2 3 34 12 59 8 188
2014 Male gender 26 17 13 1 1 33 9 75 2 147
2014 Female gender 22 11 10 1 3 45 9 69 9 162

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 55 24 13 3 1 3 1 83 4 147
2019 Female gender 47 33 12 2 1 4 1 84 3 161
2017 Male gender 44 30 9 2 3 10 3 85 5 156
2017 Female gender 41 30 14 3 3 7 2 78 6 188
2014 Male gender 41 32 9 1 1 13 3 87 2 147
2014 Female gender 43 24 11 2 2 17 1 82 5 162
2011 Male gender 46 30 14 2 1 8 0 82 3 148
2011 Female gender 39 36 12 2 1 10 0 83 4 153

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 12 88 147
2019 Female gender 18 82 161
2017 Male gender 12 88 155
2017 Female gender 16 84 188
2014 Male gender 6 94 147
2014 Female gender 16 84 162

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 88 12 17
2019 Female gender 93 7 28
2017 Male gender 89 11 18
2017 Female gender 87 13 29
2014 Female gender 81 19 26

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 80 13 0 7 0 0 0 93 7 15
2019 Female gender 76 20 0 4 0 0 0 96 4 25
2017 Male gender 75 25 0 0 0 0 0 100 0 16
2017 Female gender 43 42 4 8 0 0 4 88 8 25
2014 Female gender 67 24 5 5 0 0 0 90 5 21
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 71 15 9 3 1 1 0 87 4 147
2019 Female gender 71 14 8 4 2 0 1 86 6 161
2017 Male gender 69 23 5 2 1 0 1 92 3 156
2017 Female gender 59 27 6 4 3 1 0 87 8 188

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 39 48 7 7 0 0 0 86 7 44
2019 Female gender 43 39 9 3 0 3 3 87 3 33

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 55 38 7 1 0 0 0 92 1 145
2019 Female gender 60 32 5 3 1 0 0 92 3 160
2017 Male gender 26 49 11 9 3 2 1 77 12 156
2017 Female gender 26 50 15 6 3 0 0 76 8 188

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 38 39 14 7 2 0 0 77 9 147
2019 Female gender 40 40 9 9 2 0 0 80 11 161
2017 Male gender 29 42 13 7 5 2 1 74 13 156
2017 Female gender 23 49 15 9 2 2 0 73 12 188

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 53 23 14 7 2 0 1 77 9 147
2019 Female gender 61 24 8 4 3 0 0 85 7 160
2017 Male gender 46 26 13 8 4 1 2 74 13 156
2017 Female gender 46 29 11 6 5 1 3 78 11 187

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 27 20 14 12 1 0 52 27 147
2019 Female gender 21 39 15 14 10 1 0 60 25 161
2017 Male gender 23 31 26 11 6 1 2 56 17 156
2017 Female gender 24 35 26 9 4 1 2 60 13 187

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 34 14 10 7 1 0 68 17 147
2019 Female gender 37 33 14 12 3 1 1 70 15 159
2017 Male gender 35 32 17 8 4 1 3 70 12 155
2017 Female gender 40 31 20 4 2 1 2 73 7 187

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 12 23 25 17 23 0 0 35 40 146
2019 Female gender 20 23 25 17 14 1 1 43 32 161
2017 Male gender 24 34 21 11 7 1 2 60 19 156
2017 Female gender 30 32 22 8 5 1 2 64 14 188

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 30 8 6 3 1 2 83 9 146
2019 Female gender 62 16 7 5 4 1 4 83 10 159
2017 Male gender 60 26 4 4 1 1 4 90 5 156
2017 Female gender 62 19 9 2 1 1 6 87 3 186

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 38 33 18 6 4 0 0 72 10 146
2019 Female gender 45 27 14 9 3 0 1 73 12 160
2017 Male gender 48 26 20 3 2 0 1 75 5 156
2017 Female gender 41 32 12 8 5 0 1 74 14 187

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 33 33 22 6 5 0 1 66 12 147
2019 Female gender 47 31 15 3 3 1 1 79 6 161
2017 Male gender 35 29 22 7 4 0 3 65 12 156
2017 Female gender 38 36 14 7 2 0 3 76 9 187

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 24 37 21 12 5 0 1 61 17 147
2019 Female gender 36 34 14 11 4 0 0 70 16 160
2017 Male gender 29 32 17 12 7 0 3 63 20 156
2017 Female gender 38 33 15 8 4 1 2 72 12 185

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 28 23 12 3 0 0 62 15 146
2019 Female gender 49 25 15 8 2 1 1 75 10 161
2017 Male gender 38 31 15 8 4 0 3 72 12 156
2017 Female gender 47 26 10 7 7 0 2 75 15 187

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 47 29 12 7 5 0 0 76 12 147
2019 Female gender 54 21 14 7 3 1 1 76 10 161

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 39 33 18 7 3 1 0 72 10 147
2019 Female gender 55 24 11 8 3 0 1 79 10 159
2017 Male gender 44 30 16 5 3 0 3 76 7 155
2017 Female gender 44 34 10 6 3 0 3 80 10 186

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 67 19 7 5 1 0 0 86 7 147
2019 Female gender 72 15 10 2 1 0 1 87 2 161
2017 Male gender 75 13 6 2 1 0 3 91 3 156
2017 Female gender 66 21 8 2 2 0 2 89 4 188

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 84 8 3 1 0 0 3 96 1 146
2019 Female gender 83 8 3 1 0 0 6 96 1 160
2017 Male gender 83 6 4 3 1 1 2 91 5 156
2017 Female gender 70 16 7 2 3 1 2 88 4 188

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 81 10 2 2 3 1 1 93 5 145
2019 Female gender 73 13 8 3 3 0 1 87 5 159
2017 Male gender 60 23 12 3 1 0 2 85 3 156
2017 Female gender 52 34 8 3 3 0 1 87 5 188

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 67 22 7 3 1 1 0 89 4 145
2019 Female gender 65 23 8 2 1 1 1 89 3 157
2017 Male gender 68 12 8 8 3 0 2 81 11 156
2017 Female gender 57 23 11 4 5 0 1 81 8 188

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 69 20 5 3 3 0 0 89 6 145
2019 Female gender 70 17 7 5 1 0 0 87 6 159
2017 Male gender 56 20 3 4 1 0 17 92 5 156
2017 Female gender 54 12 3 2 1 0 29 93 3 188

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 64 15 4 2 1 0 14 91 4 144
2019 Female gender 63 9 1 1 1 0 25 96 3 159
2017 Male gender 80 11 2 3 1 0 3 94 4 156
2017 Female gender 79 9 5 0 1 0 6 94 1 187

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 74 15 6 0 1 0 5 93 1 145
2019 Female gender 78 9 5 0 0 0 8 94 0 158
2017 Male gender 68 17 6 4 2 1 2 87 6 156
2017 Female gender 72 17 3 2 3 0 4 92 4 188

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 75 15 6 1 1 0 1 91 3 145
2019 Female gender 83 9 2 1 2 0 3 94 3 159
2017 Male gender 50 31 13 4 1 0 1 82 5 156
2017 Female gender 51 27 15 4 2 0 2 79 6 188

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 67 21 8 3 2 0 0 88 5 145
2019 Female gender 60 26 11 1 1 0 1 87 2 159

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 20 35 32 9 3 1 0 56 12 146
2019 Female gender 18 40 29 11 3 0 0 58 13 161
2017 Male gender 17 38 37 6 2 0 1 55 8 156
2017 Female gender 12 47 32 6 2 0 1 60 8 188

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 5 15 35 33 12 0 0 45 20 147
2019 Female gender 5 14 44 23 13 0 1 36 20 160
2017 Male gender 3 14 38 28 17 0 1 45 17 156
2017 Female gender 4 11 40 31 14 0 0 45 15 188
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 56 27 5 7 2 3 0 58 42 147
2019 Female gender 60 28 7 1 1 3 1 62 38 159
2017 Male gender 51 24 11 6 3 4 1 53 47 156
2017 Female gender 59 22 7 3 4 3 1 62 38 188

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 18 82 60
2019 Female gender 34 66 58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 79 21 57
2019 Female gender 82 18 56

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 58 16 8 8 6 1 3 77 14 144
2019 Female gender 50 19 9 4 4 1 13 80 9 159

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 51 14 11 9 7 2 7 71 17 57
2019 Female gender 55 14 7 4 5 2 13 81 10 56
2017 Male gender 39 33 6 3 6 0 13 83 10 69
2017 Female gender 52 19 7 12 1 0 9 77 15 69

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 26 14 16 7 11 4 23 55 24 57
2019 Female gender 19 3 14 11 9 2 42 40 34 56
2017 Male gender 13 9 9 1 17 7 43 44 38 69
2017 Female gender 6 7 10 7 15 4 51 29 49 69
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