2019 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	40	2	8	6	1	84	14	100
2019	AS-01	60	40	0	0	0	0	100	0	15
2019	AS-02	33	43	3	10	10	0	77	20	30
2019	AS-03	36	43	7	7	7	0	79	14	14
2019	AS-04	53	35	0	6	6	0	88	12	17
2019	AS-05	47	40	0	7	0	7	93	7	15
2018	AS	38	45	9	6	2	0	83	8	53
2018	AS-02	20	55	15	5	5	0	75	10	20
2017	AS	31	43	20	3	3	0	73	6	61
2017	AS-01	38	28	25	0	9	0	66	9	10
2017	AS-02	25	47	24	4	0	0	72	4	24
2014	AS	25	47	8	10	10	0	72	20	60
2014	AS-01	15	55	8	0	23	0	70	23	13
2014	AS-02	36	32	9	18	5	0	68	23	22
2011	AS	39	34	11	10	5	2	74	15	62
2011	AS-01	19	38	19	19	0	6	60	20	16
2011	AS-02	50	25	13	6	6	0	75	13	16
2008	AS	24	46	14	14	3	0	70	16	37
2008	AS-02	31	31	15	15	8	0	62	23	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	32	7	8	4	1	81	12	101
2019	AS-01	60	33	7	0	0	0	93	0	15
2019	AS-02	37	40	3	13	7	0	77	20	30
2019	AS-03	50	36	7	7	0	0	86	7	14
2019	AS-04	59	12	18	6	6	0	71	12	17
2019	AS-05	47	40	7	0	0	7	93	0	15
2018	AS	44	28	15	11	2	0	72	13	54
2018	AS-02	25	40	25	5	5	0	65	10	20
2017	AS	29	35	20	10	6	0	64	16	61
2017	AS-01	28	53	9	9	0	0	81	9	10
2017	AS-02	29	29	30	4	8	0	57	12	24

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	37	3	6	1	1	90	7	101
2019	AS-01	57	36	7	0	0	0	93	0	14
2019	AS-02	48	35	6	6	3	0	84	10	31
2019	AS-03	50	36	0	14	0	0	86	14	14
2019	AS-04	59	35	0	6	0	0	94	6	17
2019	AS-05	53	33	0	7	0	7	93	7	15
2018	AS	59	26	13	0	2	0	85	2	54
2018	AS-02	55	20	20	0	5	0	75	5	20
2017	AS	50	38	11	2	0	0	88	2	61
2017	AS-01	56	9	34	0	0	0	66	0	10
2017	AS-02	50	42	8	0	0	0	92	0	24
2014	AS	59	30	5	3	3	0	88	7	60
2014	AS-01	62	30	0	8	0	0	92	8	13
2014	AS-02	64	32	5	0	0	0	95	0	22
2011	AS	67	22	8	3	0	0	89	3	63
2011	AS-01	59	24	6	12	0	0	82	12	17
2011	AS-02	69	19	13	0	0	0	88	0	16

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	31	5	4	5	1	0	86	9	100
2019	AS-01	67	33	0	0	0	0	0	100	0	15
2019	AS-02	61	23	0	6	10	0	0	84	16	31
2019	AS-03	43	36	14	7	0	0	0	79	7	14
2019	AS-04	65	18	6	6	6	0	0	82	12	17
2019	AS-05	23	69	0	0	0	8	0	100	0	13
2018	AS	50	31	9	7	2	0	0	81	9	54
2018	AS-02	40	40	10	5	5	0	0	80	10	20
2017	AS	34	43	13	8	2	0	0	77	10	61
2017	AS-01	47	44	0	0	9	0	0	91	9	10
2017	AS-02	25	33	34	8	0	0	0	58	8	24
2014	AS	40	32	17	8	3	0	0	72	12	60
2014	AS-01	24	46	23	8	0	0	0	70	8	13
2014	AS-02	45	32	9	9	5	0	0	77	14	22
2011	AS	47	34	8	8	2	0	2	82	10	62
2011	AS-01	31	44	6	13	0	0	6	80	13	16
2011	AS-02	56	31	6	6	0	0	0	88	6	16
2008	AS	41	35	11	11	3	0	0	76	14	37
2008	AS-02	31	31	8	23	8	0	0	62	31	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	25	8	4	5	1	83	9	102
2019	AS-01	80	20	0	0	0	0	100	0	15
2019	AS-02	58	23	10	3	6	0	81	10	31
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	6	6	6	0	82	12	17
2019	AS-05	47	40	0	0	7	7	93	7	15
2018	AS	37	37	11	9	4	2	75	13	54
2018	AS-02	15	55	15	10	5	0	70	15	20
2017	AS	45	24	20	7	5	0	69	12	61
2017	AS-01	72	28	0	0	0	0	100	0	10
2017	AS-02	33	25	26	8	8	0	58	17	24
2014	AS	35	37	13	10	5	0	72	15	60
2014	AS-01	46	31	0	8	15	0	77	23	13
2014	AS-02	41	32	14	14	0	0	73	14	22
2011	AS	44	32	13	8	3	0	76	11	63
2011	AS-01	41	24	18	12	6	0	65	18	17
2011	AS-02	31	44	13	13	0	0	75	13	16

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	24	8	4	4	1	84	8	101
2019	AS-01	87	13	0	0	0	0	100	0	15
2019	AS-02	60	20	10	3	7	0	80	10	30
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	6	6	6	0	82	12	17
2019	AS-05	47	40	0	7	0	7	93	7	15
2018	AS	37	43	9	9	0	2	81	9	54
2018	AS-02	15	60	15	10	0	0	75	10	20
2017	AS	45	28	17	5	5	0	73	10	60
2017	AS-01	72	28	0	0	0	0	100	0	10
2017	AS-02	39	17	31	4	9	0	56	13	23
2014	AS	35	38	13	7	7	0	73	13	60
2014	AS-01	39	39	0	8	15	0	77	23	13
2014	AS-02	41	36	18	5	0	0	77	5	22
2011	AS	44	32	11	11	2	0	76	13	63
2011	AS-01	41	29	12	18	0	0	71	18	17
2011	AS-02	44	31	6	19	0	0	75	19	16
2008	AS	41	30	14	11	5	0	70	16	37
2008	AS-02	31	31	15	15	8	0	62	23	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	23	12	4	10	2	1	74	14	102
2019	AS-01	73	13	13	0	0	0	0	87	0	15
2019	AS-02	52	19	10	6	10	0	3	73	17	31
2019	AS-03	43	14	21	7	14	0	0	57	21	14
2019	AS-04	53	24	6	6	12	0	0	76	18	17
2019	AS-05	33	40	7	0	7	13	0	85	8	15
2018	AS	30	41	7	13	9	0	0	70	22	54
2018	AS-02	10	55	10	15	10	0	0	65	25	20
2017	AS	35	21	20	16	8	0	0	56	24	61
2017	AS-01	62	9	28	0	0	0	0	72	0	10
2017	AS-02	29	16	22	20	12	0	0	46	33	24
2014	AS	27	27	10	20	12	3	2	56	33	60
2014	AS-01	39	15	15	16	15	0	0	54	31	13
2014	AS-02	27	23	14	27	5	5	0	52	33	22
2011	AS	35	19	16	14	11	3	2	57	27	63
2011	AS-01	24	35	12	12	18	0	0	59	29	17
2011	AS-02	50	6	6	25	13	0	0	56	38	16
2008	AS	36	11	14	22	14	3	0	49	37	36
2008	AS-02	38	15	15	23	8	0	0	54	31	13

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	73	11	14	1	2	85	1	102
2019	AS-01	80	20	0	0	0	100	0	15
2019	AS-02	84	6	10	0	0	90	0	31
2019	AS-03	43	29	21	7	0	71	7	14
2019	AS-04	76	12	12	0	0	88	0	17
2019	AS-05	73	0	20	0	7	79	0	15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	24	6	3	2	2	1	89	5	102
2019	AS-01	67	27	7	0	0	0	0	93	0	15
2019	AS-02	61	23	3	3	3	3	3	90	7	31
2019	AS-03	57	36	7	0	0	0	0	93	0	14
2019	AS-04	71	29	0	0	0	0	0	100	0	17
2019	AS-05	60	20	13	0	0	7	0	86	0	15
2018	AS	56	24	7	4	6	4	0	83	10	54
2018	AS-02	45	35	10	0	10	0	0	80	10	20
2017	AS	64	18	13	2	2	0	2	83	3	61
2017	AS-01	91	9	0	0	0	0	0	100	0	10
2017	AS-02	57	21	17	0	0	0	4	82	0	24
2014	AS	47	27	15	3	8	0	0	73	12	60
2014	AS-01	54	15	16	0	15	0	0	69	15	13
2014	AS-02	50	36	14	0	0	0	0	86	0	22
2011	AS	48	21	17	3	8	2	2	70	11	63
2011	AS-01	53	18	18	6	6	0	0	71	12	17
2011	AS-02	38	19	31	0	13	0	0	56	13	16
2008	AS	51	24	11	3	8	3	0	78	11	37
2008	AS-02	46	8	23	8	8	8	0	58	17	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	68	15	9	3	4	2	0	84	7	102
2019	AS-01	80	13	7	0	0	0	0	93	0	15
2019	AS-02	65	19	6	3	3	3	0	87	7	31
2019	AS-03	64	21	14	0	0	0	0	86	0	14
2019	AS-04	71	12	18	0	0	0	0	82	0	17
2019	AS-05	67	13	0	7	7	7	0	86	14	15
2018	AS	52	28	7	6	6	2	0	81	11	54
2018	AS-02	35	45	10	0	5	5	0	84	5	20
2017	AS	54	28	7	7	3	0	2	83	10	61
2017	AS-01	81	19	0	0	0	0	0	100	0	10
2017	AS-02	45	33	9	4	4	0	4	82	9	24
2014	AS	47	33	13	5	2	0	0	80	7	60
2014	AS-01	55	23	8	8	8	0	0	77	15	13
2014	AS-02	55	32	14	0	0	0	0	86	0	22
2011	AS	44	30	11	10	5	0	0	75	14	63
2011	AS-01	47	18	6	24	6	0	0	65	29	17
2011	AS-02	44	25	13	13	6	0	0	69	19	16
2008	AS	59	22	3	8	8	0	0	81	16	37
2008	AS-02	46	31	0	15	8	0	0	77	23	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	67	22	6	2	2	2	0	90	4	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	61	26	6	0	3	3	0	90	3	31
2019	AS-03	57	29	7	7	0	0	0	86	7	14
2019	AS-04	71	29	0	0	0	0	0	100	0	17
2019	AS-05	60	20	13	0	0	7	0	86	0	15
2018	AS	57	19	9	6	7	2	0	77	13	54
2018	AS-02	35	30	20	0	10	5	0	68	11	20
2017	AS	64	18	8	5	3	0	2	83	8	61
2017	AS-01	81	19	0	0	0	0	0	100	0	10
2017	AS-02	58	25	9	4	0	0	4	86	4	24
2014	AS	50	30	13	3	3	0	0	80	7	60
2014	AS-01	55	30	0	0	15	0	0	85	15	13
2014	AS-02	45	32	23	0	0	0	0	77	0	22

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	33	11	1	2	5	1	85	3	101
2019	AS-01	80	7	7	0	0	7	0	93	0	15
2019	AS-02	55	26	10	3	6	0	0	81	10	31
2019	AS-03	36	43	14	0	0	7	0	85	0	14
2019	AS-04	47	29	12	0	0	6	6	87	0	17
2019	AS-05	27	60	7	0	0	7	0	93	0	15
2018	AS	28	43	13	7	2	7	0	76	10	54
2018	AS-02	10	60	15	10	5	0	0	70	15	20
2017	AS	33	33	19	6	5	3	0	68	11	61
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	29	31	25	8	8	0	0	59	16	24
2014	AS	25	38	20	5	8	0	3	66	14	60
2014	AS-01	31	39	15	0	15	0	0	70	15	13
2014	AS-02	27	32	23	9	5	0	5	62	14	22
2011	AS	24	43	16	5	8	5	0	70	13	63
2011	AS-01	18	65	6	6	0	6	0	88	6	17
2011	AS-02	19	31	19	6	19	6	0	53	27	16

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	36	11	2	3	3	0	84	5	101
2019	AS-01	87	7	7	0	0	0	0	93	0	15
2019	AS-02	52	23	13	3	10	0	0	74	13	31
2019	AS-03	21	64	7	0	0	7	0	92	0	14
2019	AS-04	53	29	12	6	0	0	0	82	6	17
2019	AS-05	27	60	7	0	0	7	0	93	0	15
2018	AS	35	30	20	11	2	2	0	66	13	54
2018	AS-02	10	35	40	10	5	0	0	45	15	20
2017	AS	32	34	18	10	6	0	0	66	16	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	21	33	22	16	8	0	0	54	25	24
2014	AS	28	38	22	3	7	0	2	68	10	60
2014	AS-01	39	31	15	8	8	0	0	70	15	13
2014	AS-02	32	41	18	5	5	0	0	73	9	22
2011	AS	21	43	19	8	6	3	0	66	15	63
2011	AS-01	12	41	29	6	6	6	0	56	13	17
2011	AS-02	13	44	19	13	13	0	0	56	25	16
2008	AS	19	43	16	8	11	3	0	64	19	37
2008	AS-02	23	31	15	15	8	8	0	58	25	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	42	13	4	3	5	0	79	7	100
2019	AS-01	53	27	20	0	0	0	0	80	0	15
2019	AS-02	50	30	10	3	7	0	0	80	10	30
2019	AS-03	14	57	14	7	0	7	0	77	8	14
2019	AS-04	35	41	6	6	0	12	0	87	7	17
2019	AS-05	7	60	20	7	0	7	0	71	7	15
2018	AS	23	30	25	15	6	2	0	54	21	53
2018	AS-02	0	35	40	10	10	5	0	37	21	20
2017	AS	22	40	17	13	8	0	0	63	21	61
2017	AS-01	53	38	0	9	0	0	0	91	9	10
2017	AS-02	16	37	18	16	12	0	0	54	28	24
2014	AS	23	43	18	10	3	0	2	68	14	60
2014	AS-01	38	31	8	16	8	0	0	69	24	13
2014	AS-02	27	50	18	5	0	0	0	77	5	22
2011	AS	25	41	16	6	3	8	0	72	10	63
2011	AS-01	18	53	18	6	0	6	0	75	6	17
2011	AS-02	31	38	13	13	0	6	0	73	13	16
2008	AS	8	46	14	22	5	5	0	57	29	37
2008	AS-02	8	46	15	31	0	0	0	54	31	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	44	11	6	5	1	0	78	11	101
2019	AS-01	53	40	7	0	0	0	0	93	0	15
2019	AS-02	45	35	10	0	10	0	0	81	10	31
2019	AS-03	7	64	0	21	7	0	0	71	29	14
2019	AS-04	47	29	24	0	0	0	0	76	0	17
2019	AS-05	13	53	13	13	0	7	0	71	14	15
2018	AS	24	37	17	13	7	2	0	62	21	54
2018	AS-02	15	35	20	15	10	5	0	53	26	20
2017	AS	25	34	29	6	5	0	0	59	11	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	16	25	47	8	4	0	0	41	12	24
2014	AS	22	30	23	13	5	3	3	56	20	60
2014	AS-01	24	46	15	8	8	0	0	70	15	13
2014	AS-02	27	27	14	9	9	9	5	63	21	22
2011	AS	37	30	16	5	8	5	0	70	13	63
2011	AS-01	35	41	6	6	6	6	0	81	13	17
2011	AS-02	31	31	25	0	6	6	0	67	7	16
2008	AS	30	32	11	16	11	0	0	62	27	37
2008	AS-02	38	31	8	23	0	0	0	69	23	13

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	27	10	7	2	1	0	81	9	102
2019	AS-01	67	13	13	7	0	0	0	80	7	15
2019	AS-02	52	32	10	0	6	0	0	84	6	31
2019	AS-03	43	50	0	7	0	0	0	93	7	14
2019	AS-04	53	18	24	6	0	0	0	71	6	17
2019	AS-05	53	33	7	0	0	7	0	93	0	15
2018	AS	38	38	13	11	0	0	0	75	11	53
2018	AS-02	25	45	20	10	0	0	0	70	10	20
2017	AS	34	27	19	11	6	0	3	62	18	61
2017	AS-01	28	44	9	19	0	0	0	72	19	10
2017	AS-02	37	25	22	4	8	0	4	64	13	24
2014	AS	27	39	12	14	8	0	0	66	22	59
2014	AS-01	16	50	0	17	16	0	0	66	34	12
2014	AS-02	27	41	9	23	0	0	0	68	23	22
2011	AS	38	33	17	5	6	0	0	71	11	63
2011	AS-01	29	35	18	6	12	0	0	65	18	17
2011	AS-02	25	38	25	6	6	0	0	63	13	16

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	34	7	8	5	1	80	13	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	39	39	6	13	3	0	77	16	31
2019	AS-03	36	43	7	7	7	0	79	14	14
2019	AS-04	53	24	12	6	6	0	76	12	17
2019	AS-05	40	40	7	7	0	7	86	7	15
2018	AS	33	43	7	13	4	0	76	17	54
2018	AS-02	15	45	10	25	5	0	60	30	20
2017	AS	32	37	14	16	2	0	69	18	61
2017	AS-01	44	38	9	0	9	0	81	9	10
2017	AS-02	37	33	18	12	0	0	70	12	24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	20	8	3	3	2	1	86	6	102
2019	AS-01	87	7	0	7	0	0	0	93	7	15
2019	AS-02	68	19	3	3	3	3	0	90	7	31
2019	AS-03	50	43	7	0	0	0	0	93	0	14
2019	AS-04	65	18	18	0	0	0	0	82	0	17
2019	AS-05	60	13	7	0	7	7	7	85	8	15
2018	AS	48	24	11	11	4	2	0	74	15	54
2018	AS-02	30	30	20	10	5	5	0	63	16	20
2017	AS	45	35	9	7	3	0	2	81	10	61
2017	AS-01	66	34	0	0	0	0	0	100	0	10
2017	AS-02	45	33	10	4	4	0	4	81	9	24
2014	AS	36	37	15	9	3	0	0	73	12	60
2014	AS-01	45	24	0	24	8	0	0	69	31	13
2014	AS-02	36	45	14	5	0	0	0	82	5	22
2011	AS	49	30	8	5	6	0	2	81	11	63
2011	AS-01	41	35	6	12	6	0	0	76	18	17
2011	AS-02	38	31	19	0	13	0	0	69	13	16
2008	AS	51	32	5	3	8	0	0	84	11	37
2008	AS-02	54	15	15	8	8	0	0	69	15	13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	27	17	9	1	1	0	73	10	102
2019	AS-01	33	47	20	0	0	0	0	80	0	15
2019	AS-02	45	23	16	13	3	0	0	68	16	31
2019	AS-03	36	29	29	7	0	0	0	64	7	14
2019	AS-04	59	18	18	6	0	0	0	76	6	17
2019	AS-05	53	20	13	7	0	7	0	79	7	15
2018	AS	31	37	19	11	2	0	0	69	13	54
2018	AS-02	15	60	10	15	0	0	0	75	15	20
2017	AS	37	30	20	13	0	0	0	67	13	61
2017	AS-01	44	38	9	9	0	0	0	81	9	10
2017	AS-02	37	16	26	20	0	0	0	53	20	24
2014	AS	35	38	15	7	3	2	0	75	10	60
2014	AS-01	24	46	8	8	8	8	0	76	16	13
2014	AS-02	45	32	14	9	0	0	0	77	9	22
2011	AS	46	30	13	6	2	0	3	79	8	63
2011	AS-01	29	41	12	12	6	0	0	71	18	17
2011	AS-02	44	25	13	13	0	0	6	73	13	16
2008	AS	41	35	14	8	3	0	0	76	11	37
2008	AS-02	46	31	8	15	0	0	0	77	15	13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	32	13	7	3	3	0	77	10	102
2019	AS-01	53	33	13	0	0	0	0	87	0	15
2019	AS-02	45	26	19	3	6	0	0	71	10	31
2019	AS-03	21	57	7	14	0	0	0	79	14	14
2019	AS-04	47	24	12	12	0	6	0	75	13	17
2019	AS-05	40	33	7	0	7	13	0	85	8	15
2018	AS	34	32	13	11	6	4	0	69	18	53
2018	AS-02	20	40	15	15	10	0	0	60	25	20
2017	AS	30	31	19	9	3	7	0	66	14	61
2017	AS-01	53	28	9	0	0	9	0	90	0	10
2017	AS-02	21	21	29	16	4	10	0	46	22	24
2014	AS	27	35	25	7	5	2	0	63	12	60
2014	AS-01	17	23	30	0	23	8	0	43	24	13
2014	AS-02	18	45	23	14	0	0	0	64	14	22
2011	AS	48	24	13	6	5	3	2	75	12	63
2011	AS-01	47	29	12	6	0	6	0	81	6	17
2011	AS-02	31	31	13	6	13	6	0	67	20	16
2008	AS	38	27	11	5	8	11	0	73	15	37
2008	AS-02	46	15	8	15	8	8	0	67	25	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	25	14	15	9	5	2	60	26	101
2019	AS-01	40	13	27	13	0	0	7	57	14	15
2019	AS-02	35	23	6	19	10	3	3	62	31	31
2019	AS-03	14	29	21	7	29	0	0	43	36	14
2019	AS-04	29	29	18	12	6	6	0	63	19	17
2019	AS-05	21	36	14	7	7	14	0	67	17	14
2018	AS	26	17	19	26	11	2	0	43	38	54
2018	AS-02	15	20	30	25	10	0	0	35	35	20
2017	AS	15	21	24	18	15	7	0	39	35	61
2017	AS-01	44	9	19	19	9	0	0	53	28	10
2017	AS-02	8	25	17	29	12	10	0	36	45	24
2014	AS	17	27	22	18	13	0	3	45	33	60
2014	AS-01	9	30	23	24	15	0	0	39	39	13
2014	AS-02	14	27	27	23	9	0	0	41	32	22
2011	AS	14	25	14	24	21	0	2	40	45	63
2011	AS-01	0	35	12	24	29	0	0	35	53	17
2011	AS-02	13	31	0	25	31	0	0	44	56	16
2008	AS	11	24	16	35	11	0	3	36	47	37
2008	AS-02	8	31	23	31	8	0	0	38	38	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	28	7	5	2	1	3	86	7	102
2019	AS-01	60	27	7	0	0	0	7	93	0	15
2019	AS-02	61	13	10	10	3	0	3	77	13	31
2019	AS-03	43	43	0	7	7	0	0	86	14	14
2019	AS-04	59	29	12	0	0	0	0	88	0	17
2019	AS-05	53	33	0	0	0	7	7	100	0	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	13	8	1	2	1	14	87	3	102
2019	AS-01	60	20	7	0	0	0	13	92	0	15
2019	AS-02	58	16	10	3	0	0	13	85	4	31
2019	AS-03	57	7	21	0	7	0	7	69	8	14
2019	AS-04	71	6	0	0	6	0	18	93	7	17
2019	AS-05	67	13	0	0	0	7	13	100	0	15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	19	14	7	1	4	78	7	102
2019	AS-01	53	20	13	7	0	7	79	7	15
2019	AS-02	55	19	16	6	0	3	77	7	31
2019	AS-03	43	14	21	14	0	7	62	15	14
2019	AS-04	76	0	12	12	0	0	76	12	17
2019	AS-05	53	33	0	0	7	7	100	0	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	13	17	8	2	1	5	72	11	101
2019	AS-01	47	20	27	0	0	0	7	71	0	15
2019	AS-02	58	13	19	0	6	0	3	73	7	31
2019	AS-03	38	15	23	23	0	0	0	54	23	13
2019	AS-04	65	0	12	12	0	0	12	73	13	17
2019	AS-05	60	13	0	13	0	7	7	85	15	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	11	11	4	6	2	4	78	10	102
2019	AS-01	60	7	13	0	7	7	7	77	8	15
2019	AS-02	55	10	19	3	6	0	6	69	10	31
2019	AS-03	71	14	7	0	7	0	0	86	7	14
2019	AS-04	76	6	6	6	6	0	0	82	12	17
2019	AS-05	60	13	0	7	7	7	7	85	15	15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	20	7	5	4	1	4	84	9	102
2019	AS-01	67	27	0	0	0	0	7	100	0	15
2019	AS-02	61	19	3	3	6	0	6	86	10	31
2019	AS-03	57	21	7	7	7	0	0	79	14	14
2019	AS-04	35	24	24	12	6	0	0	59	18	17
2019	AS-05	67	7	7	7	0	7	7	85	8	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	80	8	3	1	2	4	2	94	3	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	74	10	6	0	3	3	3	90	3	31
2019	AS-03	86	7	0	7	0	0	0	93	7	14
2019	AS-04	88	12	0	0	0	0	0	100	0	17
2019	AS-05	80	7	0	0	0	7	7	100	0	15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	87	5	1	2	1	4	97	2	100
2019	AS-01	93	0	0	0	0	7	100	0	15
2019	AS-02	87	3	3	6	0	0	90	6	31
2019	AS-03	93	7	0	0	0	0	100	0	14
2019	AS-04	94	0	0	0	0	6	100	0	16
2019	AS-05	73	7	0	0	7	13	100	0	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	33	13	4	2	1	0	81	6	101
2019	AS-01	53	40	7	0	0	0	0	93	0	15
2019	AS-02	43	27	23	3	3	0	0	70	7	30
2019	AS-03	36	43	14	7	0	0	0	79	7	14
2019	AS-04	53	35	6	0	6	0	0	88	6	17
2019	AS-05	47	33	13	0	0	7	0	86	0	15
2018	AS	50	30	9	7	4	0	0	80	11	54
2018	AS-02	35	45	10	10	0	0	0	80	10	20
2017	AS	27	38	18	11	5	0	0	66	16	61
2017	AS-01	19	44	19	19	0	0	0	62	19	10
2017	AS-02	25	41	22	8	4	0	0	66	12	24
2014	AS	33	37	12	10	8	0	0	70	18	60
2014	AS-01	23	40	8	15	15	0	0	62	30	13
2014	AS-02	41	23	23	9	5	0	0	64	14	22
2011	AS	46	27	10	10	6	0	2	74	16	63
2011	AS-01	29	29	12	18	12	0	0	59	29	17
2011	AS-02	56	19	13	6	6	0	0	75	13	16

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	28	10	4	2	1	84	6	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	52	26	16	3	3	0	77	6	31
2019	AS-03	57	21	14	7	0	0	79	7	14
2019	AS-04	53	29	12	6	0	0	82	6	17
2019	AS-05	53	33	7	0	0	7	93	0	15
2018	AS	43	32	13	6	6	0	75	11	53
2018	AS-02	35	40	10	5	10	0	75	15	20
2017	AS	34	39	11	10	6	0	72	16	61
2017	AS-01	38	47	15	0	0	0	85	0	10
2017	AS-02	25	41	14	12	8	0	66	20	24
2014	AS	45	37	8	3	7	0	82	10	60
2014	AS-01	31	46	8	0	15	0	77	15	13
2014	AS-02	55	27	14	0	5	0	82	5	22

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	50	28	15	4	2	1	79	6	100
2019	AS-01	47	40	13	0	0	0	87	0	15
2019	AS-02	52	28	14	3	3	0	79	7	29
2019	AS-03	36	36	21	7	0	0	71	7	14
2019	AS-04	59	18	18	6	0	0	76	6	17
2019	AS-05	53	27	13	0	0	7	86	0	15
2018	AS	48	22	22	2	6	0	70	7	54
2018	AS-02	30	40	25	0	5	0	70	5	20
2017	AS	39	41	8	7	5	0	81	12	61
2017	AS-01	62	38	0	0	0	0	100	0	10
2017	AS-02	33	51	8	0	8	0	84	8	24
2014	AS	43	38	8	7	3	0	82	10	60
2014	AS-01	31	54	8	0	8	0	85	8	13
2014	AS-02	59	23	9	9	0	0	82	9	22
2011	AS	46	41	8	2	2	2	89	3	63
2011	AS-01	29	47	12	0	6	6	81	6	17
2011	AS-02	31	50	19	0	0	0	81	0	16

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	42	14	8	2	4	76	10	102
2019	AS-01	40	40	13	0	7	0	80	7	15
2019	AS-02	32	39	23	3	3	0	71	6	31
2019	AS-03	14	57	7	21	0	0	71	21	14
2019	AS-04	35	47	12	0	0	6	88	0	17
2019	AS-05	27	40	7	13	0	13	77	15	15
2018	AS	17	50	20	6	6	2	68	11	54
2018	AS-02	0	50	40	0	10	0	50	10	20
2017	AS	22	37	30	6	3	2	60	10	61
2017	AS-01	44	19	38	0	0	0	62	0	10
2017	AS-02	12	41	26	16	0	4	56	17	24

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	27	7	3	3	1	0	87	6	102
2019	AS-01	67	33	0	0	0	0	0	100	0	15
2019	AS-02	52	32	6	3	6	0	0	84	10	31
2019	AS-03	50	43	7	0	0	0	0	93	0	14
2019	AS-04	65	12	18	6	0	0	0	76	6	17
2019	AS-05	73	13	7	0	0	7	0	93	0	15
2018	AS	44	33	15	6	0	0	2	79	6	54
2018	AS-02	35	45	15	5	0	0	0	80	5	20
2017	AS	38	44	9	6	3	0	0	82	9	61
2017	AS-01	53	47	0	0	0	0	0	100	0	10
2017	AS-02	29	49	10	4	8	0	0	78	12	24
2014	AS	38	40	8	7	7	0	0	78	13	60
2014	AS-01	31	54	0	0	15	0	0	85	15	13
2014	AS-02	41	41	14	5	0	0	0	82	5	22
2011	AS	56	31	5	2	6	0	0	87	8	62
2011	AS-01	44	44	0	0	13	0	0	88	13	16
2011	AS-02	69	13	13	0	6	0	0	81	6	16

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	41	16	8	1	1	1	75	9	102
2019	AS-01	53	27	20	0	0	0	0	80	0	15
2019	AS-02	35	52	6	6	0	0	0	87	6	31
2019	AS-03	36	14	14	21	7	0	7	54	31	14
2019	AS-04	12	59	18	12	0	0	0	71	12	17
2019	AS-05	27	47	20	0	0	7	0	79	0	15
2018	AS	35	31	20	11	4	0	0	65	15	55
2018	AS-02	25	30	25	20	0	0	0	55	20	20
2017	AS	32	36	20	8	5	0	0	67	13	61
2017	AS-01	44	47	0	9	0	0	0	91	9	10
2017	AS-02	38	22	24	8	8	0	0	59	16	24
2014	AS	36	42	7	7	7	0	2	80	13	60
2014	AS-01	45	32	0	15	8	0	0	77	23	13
2014	AS-02	50	45	5	0	0	0	0	95	0	22
2011	AS	37	43	17	3	0	0	0	79	3	63
2011	AS-01	53	29	12	6	0	0	0	82	6	17
2011	AS-02	25	63	6	6	0	0	0	88	6	16
2008	AS	43	30	19	5	3	0	0	73	8	37
2008	AS-02	46	31	15	8	0	0	0	77	8	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	19	10	5	1	2	1	84	6	101
2019	AS-01	73	20	0	7	0	0	0	93	7	15
2019	AS-02	63	17	7	3	3	3	3	86	7	30
2019	AS-03	50	21	14	14	0	0	0	71	14	14
2019	AS-04	53	18	24	6	0	0	0	71	6	17
2019	AS-05	80	7	7	0	0	7	0	93	0	15
2017	AS	55	23	8	8	0	0	6	83	8	61
2017	AS-01	53	19	28	0	0	0	0	72	0	10
2017	AS-02	66	22	0	4	0	0	8	96	4	24
2014	AS	47	28	10	2	7	3	3	80	9	60
2014	AS-01	54	9	0	8	15	0	15	73	27	13
2014	AS-02	50	32	9	0	5	5	0	86	5	22
2011	AS	51	17	11	10	8	0	3	70	18	63
2011	AS-01	41	18	6	24	12	0	0	59	35	17
2011	AS-02	56	19	13	6	6	0	0	75	13	16

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	30	27	42	102
2019	AS-01	13	47	40	15
2019	AS-02	39	29	32	31
2019	AS-03	50	7	43	14
2019	AS-04	24	29	47	17
2019	AS-05	13	33	53	15
2018	AS	31	24	44	54
2018	AS-02	50	20	30	20
2017	AS	44	24	32	61
2017	AS-01	38	38	25	10
2017	AS-02	47	8	45	24
2014	AS	38	22	40	60
2014	AS-01	8	23	70	13
2014	AS-02	55	9	36	22
2011	AS	46	16	38	63
2011	AS-01	59	18	24	17
2011	AS-02	44	6	50	16

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	10	19	52	3	3	13	31
2019	AS-02	8	17	50	8	8	8	12
2018	AS	18	6	53	0	12	12	17
2018	AS-02	10	10	70	0	0	10	10
2017	AS	7	15	66	4	4	4	27
2017	AS-02	0	18	73	0	9	0	11
2014	AS	0	22	57	4	9999	17	23
2014	AS-02	0	25	58	0	9999	17	12
2011	AS	14	24	59	0	9999	3	29
2011	AS-01	0	30	60	0	9999	10	10

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	29	9	4	0	2	1	87	4	102
2019	AS-01	67	27	7	0	0	0	0	93	0	15
2019	AS-02	48	35	13	3	0	0	0	84	3	31
2019	AS-03	57	21	7	7	0	0	7	85	8	14
2019	AS-04	59	18	12	6	0	6	0	81	6	17
2019	AS-05	40	47	7	0	0	7	0	93	0	15
2018	AS	46	39	11	2	0	2	0	87	2	54
2018	AS-02	30	60	10	0	0	0	0	90	0	20
2017	AS	38	41	15	5	2	0	0	79	7	61
2017	AS-01	62	38	0	0	0	0	0	100	0	10
2017	AS-02	33	46	17	4	0	0	0	79	4	24
2014	AS	40	40	17	0	3	0	0	80	3	60
2014	AS-01	31	31	38	0	0	0	0	62	0	13
2014	AS-02	45	45	9	0	0	0	0	91	0	22
2011	AS	46	43	8	2	2	0	0	89	3	63
2011	AS-01	41	41	12	0	6	0	0	82	6	17
2011	AS-02	38	50	6	6	0	0	0	88	6	16
2008	AS	57	22	11	8	3	0	0	78	11	37
2008	AS-02	54	23	8	8	8	0	0	77	15	13

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	44	10	2	1	2	0	87	3	102
2019	AS-01	60	27	13	0	0	0	0	87	0	15
2019	AS-02	39	48	13	0	0	0	0	87	0	31
2019	AS-03	36	43	7	7	7	0	0	79	14	14
2019	AS-04	59	29	0	6	0	6	0	94	6	17
2019	AS-05	20	60	13	0	0	7	0	86	0	15
2018	AS	34	42	15	8	0	2	0	77	8	53
2018	AS-02	35	40	20	5	0	0	0	75	5	20
2017	AS	32	49	13	5	2	0	0	81	6	61
2017	AS-01	44	47	9	0	0	0	0	91	0	10
2017	AS-02	33	50	12	4	0	0	0	84	4	24
2014	AS	39	30	15	10	3	2	2	71	14	60
2014	AS-01	40	38	15	0	8	0	0	77	8	13
2014	AS-02	55	27	9	5	0	5	0	86	5	22
2011	AS	42	40	10	2	2	5	0	86	3	62
2011	AS-01	38	50	6	0	0	6	0	93	0	16
2011	AS-02	56	31	13	0	0	0	0	88	0	16

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	26	35	16	11	1	1	27	37	101
2019	AS-01	0	20	27	27	27	0	0	53	20	15
2019	AS-02	16	32	29	16	6	0	0	23	48	31
2019	AS-03	14	14	43	14	7	0	7	23	31	14
2019	AS-04	0	19	50	13	19	0	0	31	19	16
2019	AS-05	13	33	27	13	7	7	0	21	50	15
2018	AS	13	26	32	19	8	0	2	27	40	53
2018	AS-02	32	26	26	11	5	0	0	16	58	19
2017	AS	11	24	41	16	8	0	0	24	35	60
2017	AS-01	0	9	38	38	15	0	0	53	9	10
2017	AS-02	17	31	31	21	0	0	0	21	48	23
2014	AS	17	18	33	20	12	0	0	32	35	60
2014	AS-01	24	0	31	38	8	0	0	45	24	13
2014	AS-02	9	9	41	18	23	0	0	41	18	22
2011	AS	13	21	35	21	10	0	0	31	34	62
2011	AS-01	12	24	53	0	12	0	0	12	35	17
2011	AS-02	13	7	40	27	13	0	0	40	20	15
2008	AS	27	19	35	14	3	0	3	17	47	37
2008	AS-02	23	15	31	31	0	0	0	31	38	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	9	14	30	21	20	4	3	43	24	102
2019	AS-01	13	7	7	13	47	13	0	69	23	15
2019	AS-02	6	23	23	32	10	0	6	45	31	31
2019	AS-03	7	14	36	21	21	0	0	43	21	14
2019	AS-04	6	12	35	6	29	6	6	40	20	17
2019	AS-05	13	13	33	20	13	7	0	36	29	15
2018	AS	19	28	15	17	15	4	2	34	50	53
2018	AS-02	32	32	11	11	11	5	0	22	67	19
2017	AS	10	26	34	19	9	2	0	29	37	61
2017	AS-01	0	19	9	28	34	9	0	69	21	10
2017	AS-02	14	33	33	16	4	0	0	20	47	24
2014	AS	10	15	22	27	20	3	3	50	27	60
2014	AS-01	8	15	24	23	31	0	0	54	23	13
2014	AS-02	5	5	23	36	27	5	0	67	10	22
2011	AS	3	18	23	24	24	5	3	53	23	62
2011	AS-01	6	12	18	18	29	12	6	57	21	17
2011	AS-02	7	0	27	33	27	7	0	64	7	15
2008	AS	11	27	27	19	14	3	0	33	39	37
2008	AS-02	8	38	23	15	15	0	0	31	46	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	6	20	32	23	16	2	2	40	27	101
2019	AS-01	0	7	40	20	33	0	0	53	7	15
2019	AS-02	0	32	29	23	10	3	3	34	34	31
2019	AS-03	8	23	23	31	15	0	0	46	31	13
2019	AS-04	6	18	24	24	24	0	6	50	25	17
2019	AS-05	13	13	47	13	7	7	0	21	29	15
2018	AS	15	23	32	9	15	2	4	26	40	53
2018	AS-02	16	32	16	11	16	5	5	29	53	19
2017	AS	10	27	33	18	12	0	0	31	37	60
2017	AS-01	9	9	9	38	34	0	0	72	19	10
2017	AS-02	17	32	30	13	9	0	0	22	49	23
2014	AS	17	18	43	15	5	0	2	20	36	60
2014	AS-01	32	30	30	0	8	0	0	8	62	13
2014	AS-02	5	9	55	27	5	0	0	32	14	22
2011	AS	16	16	34	19	11	2	2	32	33	62
2011	AS-01	18	0	41	29	12	0	0	41	18	17
2011	AS-02	7	27	33	7	20	7	0	29	36	15
2008	AS	22	14	41	14	3	3	5	18	38	37
2008	AS-02	31	8	38	8	8	0	8	17	42	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	5	21	37	23	12	2	1	36	27	101
2019	AS-01	0	7	33	33	20	7	0	57	7	15
2019	AS-02	6	16	42	29	6	0	0	35	23	31
2019	AS-03	7	21	43	21	7	0	0	29	29	14
2019	AS-04	6	25	25	19	19	0	6	40	33	16
2019	AS-05	7	20	40	20	7	7	0	29	29	15
2018	AS	17	21	38	11	13	0	0	25	38	53
2018	AS-02	21	21	37	11	11	0	0	21	42	19
2017	AS	5	24	28	32	11	0	0	43	29	59
2017	AS-01	0	0	19	47	34	0	0	81	0	10
2017	AS-02	0	35	21	35	9	0	0	43	35	23
2014	AS	8	19	36	26	7	0	5	34	28	59
2014	AS-01	8	8	61	16	8	0	0	24	15	13
2014	AS-02	5	14	19	48	14	0	0	62	19	21
2011	AS	8	13	37	26	15	2	0	41	21	62
2011	AS-01	6	6	41	29	18	0	0	47	12	17
2011	AS-02	7	0	33	33	20	7	0	57	7	15
2008	AS	8	30	32	24	5	0	0	30	38	37
2008	AS-02	15	23	31	23	8	0	0	31	38	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	20	24	25	21	1	3	48	28	102
2019	AS-01	0	0	20	20	60	0	0	80	0	15
2019	AS-02	10	13	16	39	19	0	3	60	23	31
2019	AS-03	0	36	36	14	14	0	0	29	36	14
2019	AS-04	12	24	18	24	12	0	12	40	40	17
2019	AS-05	7	20	33	27	7	7	0	36	29	15
2018	AS	15	25	30	17	8	0	6	26	42	53
2018	AS-02	21	42	16	16	5	0	0	21	63	19
2017	AS	8	28	28	21	14	0	0	35	37	60
2017	AS-01	0	28	9	28	34	0	0	62	28	10
2017	AS-02	8	36	30	13	13	0	0	26	44	23
2014	AS	13	22	25	18	17	2	3	37	37	60
2014	AS-01	8	8	31	23	24	8	0	50	16	13
2014	AS-02	5	27	18	23	27	0	0	50	32	22
2011	AS	11	17	30	24	17	0	0	41	29	63
2011	AS-01	12	18	24	29	18	0	0	47	29	17
2011	AS-02	0	6	44	25	25	0	0	50	6	16
2008	AS	11	25	33	17	11	3	0	29	37	36
2008	AS-02	8	33	17	17	17	8	0	36	45	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	20	23	28	15	2	2	44	32	101
2019	AS-01	7	20	13	40	20	0	0	60	27	15
2019	AS-02	7	37	13	20	17	3	3	39	46	30
2019	AS-03	21	0	29	21	29	0	0	50	21	14
2019	AS-04	12	18	12	41	12	0	6	56	31	17
2019	AS-05	13	13	33	27	7	7	0	36	29	15
2018	AS	32	25	17	9	9	0	8	20	61	53
2018	AS-02	42	26	11	16	0	0	5	17	72	19
2017	AS	27	28	23	8	12	0	2	21	56	60
2017	AS-01	9	28	28	9	25	0	0	34	38	10
2017	AS-02	31	35	17	0	13	0	4	13	69	23
2014	AS	12	12	33	17	15	2	10	36	27	60
2014	AS-01	8	9	23	23	15	8	16	49	21	13
2014	AS-02	0	14	36	23	23	0	5	48	14	22
2011	AS	8	26	19	21	18	3	5	42	37	62
2011	AS-01	12	6	18	18	35	12	0	60	20	17
2011	AS-02	7	27	33	33	0	0	0	33	33	15
2008	AS	24	43	14	11	8	0	0	19	68	37
2008	AS-02	31	46	0	15	8	0	0	23	77	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	3	18	37	22	17	2	2	40	21	102
2019	AS-01	0	7	27	33	33	0	0	67	7	15
2019	AS-02	6	19	23	32	13	3	3	48	28	31
2019	AS-03	0	29	43	7	21	0	0	29	29	14
2019	AS-04	0	6	53	18	18	0	6	38	6	17
2019	AS-05	7	27	47	13	0	7	0	14	36	15
2018	AS	11	28	25	19	11	0	6	32	42	53
2018	AS-02	16	37	21	16	11	0	0	26	53	19
2017	AS	7	32	35	20	4	0	2	25	39	59
2017	AS-01	9	19	28	28	15	0	0	44	28	10
2017	AS-02	9	44	22	17	4	0	4	22	55	23
2014	AS	13	12	45	20	7	0	3	28	26	60
2014	AS-01	15	8	61	16	0	0	0	16	23	13
2014	AS-02	9	14	32	23	18	0	5	43	24	22

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	3	6	15	35	39	1	1	76	9	102
2019	AS-01	0	7	13	40	40	0	0	80	7	15
2019	AS-02	0	6	6	42	45	0	0	87	6	31
2019	AS-03	14	21	7	29	29	0	0	57	36	14
2019	AS-04	0	0	24	18	53	0	6	75	0	17
2019	AS-05	7	0	27	33	27	7	0	64	7	15

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	38	17	11	3	3	69	14	102
2019	AS-01	53	20	20	7	0	0	73	7	15
2019	AS-02	39	39	10	6	6	0	77	13	31
2019	AS-03	14	43	14	21	7	0	57	29	14
2019	AS-04	29	35	24	6	0	6	69	6	17
2019	AS-05	13	40	20	13	0	13	62	15	15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	21	11	5	3	1	0	81	8	101
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	45	32	13	0	10	0	0	77	10	31
2019	AS-03	64	14	14	7	0	0	0	79	7	14
2019	AS-04	65	12	24	0	0	0	0	76	0	17
2019	AS-05	67	13	0	13	0	7	0	86	14	15
2018	AS	61	24	6	6	4	0	0	85	9	54
2018	AS-02	55	35	0	5	5	0	0	90	10	20
2017	AS	54	30	10	5	2	0	0	84	7	61
2017	AS-01	62	19	19	0	0	0	0	81	0	10
2017	AS-02	50	38	4	4	4	0	0	88	8	24
2014	AS	38	32	10	13	3	0	3	72	17	60
2014	AS-01	31	38	9	15	8	0	0	69	23	13
2014	AS-02	36	45	0	9	5	0	5	86	14	22

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	66	25	2	4	3	1	91	7	102
2019	AS-01	67	33	0	0	0	0	100	0	15
2019	AS-02	68	19	3	3	6	0	87	10	31
2019	AS-03	50	36	7	0	7	0	86	7	14
2019	AS-04	76	24	0	0	0	0	100	0	17
2019	AS-05	67	27	0	0	0	7	100	0	15
2018	AS	58	25	4	9	4	0	83	13	53
2018	AS-02	53	26	5	11	5	0	79	16	19
2017	AS	49	39	7	5	0	0	88	5	61
2017	AS-01	81	19	0	0	0	0	100	0	10
2017	AS-02	33	50	13	4	0	0	83	4	24
2014	AS	50	32	10	5	3	0	82	8	60
2014	AS-01	54	15	16	8	8	0	69	15	13
2014	AS-02	50	41	5	0	5	0	91	5	22

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	29	6	3	2	2	1	89	5	102
2019	AS-01	60	33	0	0	0	0	7	100	0	15
2019	AS-02	52	39	6	0	3	0	0	90	3	31
2019	AS-03	50	21	14	7	7	0	0	71	14	14
2019	AS-04	59	35	6	0	0	0	0	94	0	17
2019	AS-05	67	20	7	0	0	7	0	93	0	15
2018	AS	54	28	13	2	4	0	0	81	6	54
2018	AS-02	50	35	10	0	5	0	0	85	5	20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	39	7	4	1	3	0	88	5	101
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	55	39	3	0	3	0	0	94	3	31
2019	AS-03	21	64	7	7	0	0	0	86	7	14
2019	AS-04	47	41	6	0	0	6	0	94	0	17
2019	AS-05	40	33	13	7	0	7	0	79	7	15
2018	AS	43	43	9	6	0	0	0	85	6	54
2018	AS-02	30	40	25	5	0	0	0	70	5	20
2017	AS	51	36	6	5	2	0	0	87	6	61
2017	AS-01	72	28	0	0	0	0	0	100	0	10
2017	AS-02	54	26	8	12	0	0	0	80	12	24
2014	AS	54	25	13	3	3	0	2	80	7	60
2014	AS-01	47	23	8	15	8	0	0	70	23	13
2014	AS-02	59	27	14	0	0	0	0	86	0	22
2011	AS	49	30	11	6	0	3	0	82	7	63
2011	AS-01	41	41	0	12	0	6	0	88	13	17
2011	AS-02	38	38	25	0	0	0	0	75	0	16

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	26	16	1	1	3	0	81	2	100
2019	AS-01	60	20	20	0	0	0	0	80	0	15
2019	AS-02	69	17	7	0	3	3	0	89	4	29
2019	AS-03	43	36	21	0	0	0	0	79	0	14
2019	AS-04	47	35	12	0	0	6	0	88	0	17
2019	AS-05	40	33	20	0	0	7	0	79	0	15
2018	AS	43	39	11	6	0	2	0	83	6	54
2018	AS-02	30	40	15	10	0	5	0	74	11	20
2017	AS	53	30	8	2	2	6	0	88	4	59
2017	AS-02	46	32	8	4	4	6	0	82	9	24
2014	AS	62	25	8	0	2	2	2	90	2	60
2014	AS-01	70	15	8	0	8	0	0	85	8	13
2014	AS-02	68	27	0	0	0	5	0	100	0	22

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	28	4	1	2	1	93	3	101
2019	AS-01	73	27	0	0	0	0	100	0	15
2019	AS-02	68	23	3	3	3	0	90	6	31
2019	AS-03	64	29	7	0	0	0	93	0	14
2019	AS-04	63	31	6	0	0	0	94	0	16
2019	AS-05	53	40	0	0	0	7	100	0	15
2018	AS	56	31	6	6	2	0	87	7	54
2018	AS-02	50	40	0	5	5	0	90	10	20
2017	AS	58	31	6	2	3	0	89	5	61
2017	AS-01	81	19	0	0	0	0	100	0	10
2017	AS-02	54	30	12	0	4	0	84	4	24
2014	AS	64	22	8	3	3	0	85	7	60
2014	AS-01	70	8	8	0	15	0	77	15	13
2014	AS-02	59	27	14	0	0	0	86	0	22
2011	AS	54	32	8	3	3	0	86	6	63
2011	AS-01	41	41	0	12	6	0	82	18	17
2011	AS-02	44	38	19	0	0	0	81	0	16
2008	AS	51	30	11	5	3	0	81	8	37
2008	AS-02	62	15	15	0	8	0	77	8	13

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	25	9	9	5	2	4	76	15	102
2019	AS-01	60	20	13	0	0	7	0	86	0	15
2019	AS-02	39	32	6	10	10	0	3	73	20	31
2019	AS-03	29	36	7	21	0	0	7	69	23	14
2019	AS-04	65	6	6	12	6	0	6	75	19	17
2019	AS-05	40	33	13	0	0	7	7	85	0	15
2018	AS	37	31	7	6	6	2	11	79	13	54
2018	AS-02	30	50	0	5	10	0	5	84	16	20
2017	AS	32	29	14	8	3	9	5	70	13	61
2017	AS-01	62	9	9	0	9	9	0	79	10	10
2017	AS-02	25	24	20	16	0	6	9	57	19	24
2014	AS	40	22	12	12	7	2	7	67	20	60
2014	AS-01	31	24	8	8	15	8	8	65	27	13
2014	AS-02	41	27	14	14	0	0	5	71	14	22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	25	12	5	5	4	0	78	10	102
2019	AS-01	53	27	13	0	0	7	0	86	0	15
2019	AS-02	48	32	6	0	10	3	0	83	10	31
2019	AS-03	36	29	14	14	7	0	0	64	21	14
2019	AS-04	65	12	12	12	0	0	0	76	12	17
2019	AS-05	40	33	13	0	7	7	0	79	7	15
2018	AS	28	43	9	13	6	2	0	72	19	54
2018	AS-02	30	40	10	5	10	5	0	74	16	20
2017	AS	37	31	13	10	3	6	0	73	14	61
2017	AS-01	56	25	0	0	0	19	0	100	0	10
2017	AS-02	37	38	16	8	0	0	0	76	8	24
2014	AS	39	25	15	7	10	3	2	67	17	60
2014	AS-01	32	15	15	15	15	8	0	51	33	13
2014	AS-02	45	41	5	5	5	0	0	86	9	22
2011	AS	42	31	5	11	5	3	3	78	17	62
2011	AS-01	25	50	6	6	6	6	0	80	13	16
2011	AS-02	50	25	6	6	13	0	0	75	19	16
2008	AS	43	30	8	8	5	3	3	77	14	37
2008	AS-02	31	38	8	8	0	8	8	82	9	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	25	18	3	3	2	76	6	102
2019	AS-01	53	27	13	0	0	7	86	0	15
2019	AS-02	48	32	13	3	3	0	81	6	31
2019	AS-03	50	7	36	7	0	0	57	7	14
2019	AS-04	47	24	24	0	6	0	71	6	17
2019	AS-05	47	33	7	7	0	7	86	7	15
2018	AS	30	45	15	8	2	0	75	9	53
2018	AS-02	21	47	26	0	5	0	68	5	19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	22	15	13	8	11	2	60	24	102
2019	AS-01	47	13	27	7	0	7	0	64	7	15
2019	AS-02	42	26	16	6	6	3	0	70	13	31
2019	AS-03	14	14	7	29	14	21	0	36	55	14
2019	AS-04	35	12	24	12	12	0	6	50	25	17
2019	AS-05	13	33	7	13	7	27	0	64	27	15
2018	AS	19	26	19	13	9	9	4	52	26	53
2018	AS-02	5	35	20	15	15	5	5	44	33	20
2017	AS	21	13	13	21	11	20	2	43	40	61
2017	AS-01	28	9	9	9	9	34	0	57	29	10
2017	AS-02	21	8	20	16	12	18	5	37	37	24
2014	AS	9	15	22	18	20	12	5	28	46	60
2014	AS-01	16	8	15	24	23	15	0	28	54	13
2014	AS-02	5	27	9	23	18	14	5	39	50	22
2011	AS	17	21	19	16	11	13	3	45	32	63
2011	AS-01	0	29	24	18	6	24	0	38	31	17
2011	AS-02	19	25	13	25	13	0	6	47	40	16

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	32	3	2	2	1	93	4	102
2019	AS-01	60	40	0	0	0	0	100	0	15
2019	AS-02	68	23	6	0	3	0	90	3	31
2019	AS-03	43	43	0	7	7	0	86	14	14
2019	AS-04	65	35	0	0	0	0	100	0	17
2019	AS-05	67	27	0	0	0	7	100	0	15
2017	AS	54	41	2	3	0	0	95	3	61
2017	AS-01	72	19	0	9	0	0	91	9	10
2017	AS-02	41	54	0	4	0	0	96	4	24
2014	AS	43	45	0	7	3	2	90	10	60
2014	AS-01	31	54	0	8	0	8	92	8	13
2014	AS-02	64	32	0	5	0	0	95	5	22
2011	AS	60	32	2	6	0	0	92	6	63
2011	AS-01	59	35	0	6	0	0	94	6	17
2011	AS-02	56	31	0	13	0	0	88	13	16
2008	AS	65	27	0	8	0	0	92	8	37
2008	AS-02	62	31	0	8	0	0	92	8	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	28	5	13	7	1	75	20	102
2019	AS-01	40	47	0	13	0	0	87	13	15
2019	AS-02	45	35	6	10	3	0	81	13	31
2019	AS-03	36	36	0	7	21	0	71	29	14
2019	AS-04	76	0	0	18	6	0	76	24	17
2019	AS-05	40	20	13	13	7	7	64	21	15
2017	AS	44	39	8	3	5	0	84	8	61
2017	AS-01	53	38	9	0	0	0	91	0	10
2017	AS-02	41	42	8	4	4	0	84	8	24
2014	AS	50	35	2	7	7	0	85	13	60
2014	AS-01	46	39	8	8	0	0	85	8	13
2014	AS-02	73	23	0	5	0	0	95	5	22
2011	AS	56	33	6	0	5	0	89	5	63
2011	AS-01	59	29	6	0	6	0	88	6	17
2011	AS-02	56	31	13	0	0	0	88	0	16

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	34	6	4	1	1	89	5	102
2019	AS-01	67	27	0	7	0	0	93	7	15
2019	AS-02	55	29	10	3	3	0	84	6	31
2019	AS-03	43	43	7	7	0	0	86	7	14
2019	AS-04	59	41	0	0	0	0	100	0	17
2019	AS-05	47	47	0	0	0	7	100	0	15
2017	AS	44	38	15	0	3	0	82	3	61
2017	AS-01	72	28	0	0	0	0	100	0	10
2017	AS-02	41	38	16	0	4	0	80	4	24
2014	AS	52	32	10	3	3	0	83	7	60
2014	AS-01	47	45	8	0	0	0	92	0	13
2014	AS-02	64	27	9	0	0	0	91	0	22

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	76	12	5	5	1	1	89	6	101
2019	AS-01	73	7	13	7	0	0	80	7	15
2019	AS-02	81	3	10	3	3	0	84	6	31
2019	AS-03	64	21	0	14	0	0	86	14	14
2019	AS-04	94	6	0	0	0	0	100	0	16
2019	AS-05	73	20	0	0	0	7	100	0	15
2017	AS	61	23	10	7	0	0	84	7	61
2017	AS-01	72	19	0	9	0	0	91	9	10
2017	AS-02	54	30	12	4	0	0	83	4	24
2014	AS	55	32	3	7	3	0	87	10	60
2014	AS-01	39	46	8	8	0	0	85	8	13
2014	AS-02	64	27	0	9	0	0	91	9	22
2011	AS	73	11	6	10	0	0	84	10	63
2011	AS-01	59	18	12	12	0	0	76	12	17
2011	AS-02	81	6	6	6	0	0	88	6	16
2008	AS	65	24	0	8	3	0	89	11	37
2008	AS-02	69	23	0	8	0	0	92	8	13

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	75	17	4	2	2	1	92	4	102
2019	AS-01	67	27	0	7	0	0	93	7	15
2019	AS-02	77	13	3	0	6	0	90	6	31
2019	AS-03	79	7	14	0	0	0	86	0	14
2019	AS-04	76	24	0	0	0	0	100	0	17
2019	AS-05	80	13	0	0	0	7	100	0	15
2017	AS	68	26	5	0	2	0	94	2	61
2017	AS-01	81	9	9	0	0	0	91	0	10
2017	AS-02	55	37	4	0	4	0	92	4	24
2014	AS	68	23	2	5	2	0	92	7	60
2014	AS-01	54	39	0	8	0	0	92	8	13
2014	AS-02	68	23	5	5	0	0	91	5	22
2011	AS	73	19	6	2	0	0	92	2	63
2011	AS-01	59	29	12	0	0	0	88	0	17
2011	AS-02	75	19	6	0	0	0	94	0	16
2008	AS	81	14	5	0	0	0	95	0	37
2008	AS-02	85	15	0	0	0	0	100	0	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	85	8	5	0	1	1	0	94	1	102
2019	AS-01	93	0	7	0	0	0	0	93	0	15
2019	AS-02	87	6	6	0	0	0	0	94	0	31
2019	AS-03	93	7	0	0	0	0	0	100	0	14
2019	AS-04	82	18	0	0	0	0	0	100	0	17
2019	AS-05	80	7	7	0	0	7	0	93	0	15
2017	AS	77	12	5	4	2	0	2	90	5	61
2017	AS-01	91	9	0	0	0	0	0	100	0	10
2017	AS-02	74	18	0	0	4	0	4	96	4	24
2014	AS	78	15	5	2	0	0	0	93	2	60
2014	AS-01	77	15	8	0	0	0	0	92	0	13
2014	AS-02	82	9	9	0	0	0	0	91	0	22
2011	AS	81	16	3	0	0	0	0	97	0	62
2011	AS-01	65	35	0	0	0	0	0	100	0	17
2011	AS-02	73	20	7	0	0	0	0	93	0	15
2008	AS	92	3	3	0	3	0	0	95	3	37
2008	AS-02	85	8	0	0	8	0	0	92	8	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	24	14	4	6	1	81	4	101
2019	AS-01	47	47	0	7	0	0	93	7	15
2019	AS-02	70	17	10	3	0	0	87	3	30
2019	AS-03	50	21	14	0	7	7	83	0	14
2019	AS-04	47	18	29	0	6	0	69	0	17
2019	AS-05	33	20	20	7	20	0	67	8	15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	41	7	11	2	4	80	13	102
2019	AS-01	7	60	27	7	0	0	67	7	15
2019	AS-02	42	32	10	6	3	6	79	10	31
2019	AS-03	21	43	0	29	7	0	64	36	14
2019	AS-04	47	41	0	12	0	0	88	12	17
2019	AS-05	40	40	0	13	0	7	86	14	15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	17	10	1	1	11	87	2	102
2019	AS-01	73	13	13	0	0	0	87	0	15
2019	AS-02	58	13	16	0	3	10	79	4	31
2019	AS-03	50	29	7	0	0	14	92	0	14
2019	AS-04	76	12	0	0	0	12	100	0	17
2019	AS-05	53	27	7	0	0	13	92	0	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	102
2019	AS-02	19	81	31
2019	AS-05	0	100	15
2018	AS	11	89	55

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	67	33	15

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	53	47	15

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	60	40	15

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	60	40	15

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	15

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	47	53	15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	15

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	20	80	101
2019	AS-02	23	77	31

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	24	11	19	3	6	25	14	56	14	102
2019	AS-01	40	13	13	0	0	13	20	80	0	15
2019	AS-02	23	10	23	6	6	23	10	48	19	31
2019	AS-03	14	0	21	7	7	29	21	29	29	14
2019	AS-04	29	12	18	0	12	12	18	58	17	17
2019	AS-05	13	20	13	0	0	47	7	71	0	15
2018	AS	22	11	24	6	2	31	4	51	11	54
2018	AS-02	20	15	35	0	5	20	5	47	7	20
2017	AS	18	16	9	8	10	34	5	56	29	61
2017	AS-01	28	0	0	9	9	44	9	60	40	10
2017	AS-02	25	25	12	8	8	18	4	63	21	24
2014	AS	15	12	15	8	7	35	8	47	26	60
2014	AS-01	16	0	0	15	15	39	15	35	65	13
2014	AS-02	14	23	18	9	5	27	5	53	20	22

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	24	12	6	1	10	2	79	8	102
2019	AS-01	73	7	7	0	0	7	7	92	0	15
2019	AS-02	45	23	19	3	3	6	0	72	7	31
2019	AS-03	21	29	14	14	0	21	0	64	18	14
2019	AS-04	53	18	6	18	0	6	0	75	19	17
2019	AS-05	40	40	0	0	0	13	7	100	0	15
2018	AS	30	31	20	6	2	9	2	69	8	54
2018	AS-02	30	30	30	0	5	5	0	63	5	20
2017	AS	27	28	16	3	8	17	2	67	14	61
2017	AS-01	44	19	0	0	9	19	9	87	13	10
2017	AS-02	33	21	24	0	4	18	0	66	5	24
2014	AS	24	20	18	5	5	27	2	61	14	60
2014	AS-01	17	8	8	15	15	38	0	40	48	13
2014	AS-02	32	32	18	0	5	14	0	74	5	22
2011	AS	37	25	17	5	0	16	0	74	6	63
2011	AS-01	18	47	12	0	0	24	0	85	0	17
2011	AS-02	19	31	19	13	0	19	0	62	15	16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	5	95	102
2019	AS-01	0	100	15

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	5	95	101
2019	AS-01	0	100	15

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	9	23	0	2	27	11	60	3	102
2019	AS-01	47	13	20	0	0	7	13	75	0	15
2019	AS-02	35	10	19	0	3	19	13	67	5	31
2019	AS-03	14	7	21	0	7	36	14	43	14	14
2019	AS-04	29	6	29	0	0	29	6	55	0	17
2019	AS-05	13	13	27	0	0	40	7	50	0	15
2018	AS	25	8	23	2	6	36	2	52	12	53
2018	AS-02	21	16	26	0	5	32	0	54	8	19
2017	AS	16	14	13	5	0	44	8	63	10	61
2017	AS-01	38	0	9	0	0	53	0	80	0	10
2017	AS-02	21	25	16	4	0	22	12	69	6	24
2014	AS	18	13	10	5	2	42	10	66	14	60
2014	AS-01	9	8	8	8	8	54	8	42	39	13
2014	AS-02	27	23	5	0	0	32	14	92	0	22

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	23	13	1	0	16	2	83	1	102
2019	AS-01	60	20	7	0	0	13	0	92	0	15
2019	AS-02	52	19	13	0	0	13	3	85	0	31
2019	AS-03	29	29	14	7	0	21	0	73	9	14
2019	AS-04	47	18	18	0	0	18	0	79	0	17
2019	AS-05	40	33	7	0	0	13	7	92	0	15
2018	AS	40	21	21	4	2	11	2	70	7	53
2018	AS-02	32	32	26	0	0	11	0	71	0	19
2017	AS	33	27	9	6	3	18	2	76	12	61
2017	AS-01	62	0	9	9	0	19	0	77	12	10
2017	AS-02	29	28	16	4	4	14	4	70	10	24
2014	AS	32	27	8	5	2	25	2	80	9	60
2014	AS-01	17	38	0	8	8	30	0	78	22	13
2014	AS-02	50	18	5	0	0	27	0	94	0	22
2011	AS	40	37	14	0	0	10	0	84	0	63
2011	AS-01	18	59	18	0	0	6	0	81	0	17
2011	AS-02	25	38	25	0	0	13	0	71	0	16

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	102
2019	AS-01	0	100	15
2019	AS-02	16	84	31
2019	AS-03	21	79	14
2019	AS-04	6	94	17
2019	AS-05	0	100	15
2017	AS	14	86	61
2014	AS	18	82	60

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2014	AS	73	27	11

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	74	16	5	0	3	3	0	92	3	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	71	19	3	0	3	3	0	93	3	31
2019	AS-03	79	21	0	0	0	0	0	100	0	14
2019	AS-04	71	18	12	0	0	0	0	88	0	17
2019	AS-05	67	13	7	0	7	7	0	86	7	15
2018	AS	63	15	11	7	2	2	0	79	9	54
2018	AS-02	45	25	20	5	0	5	0	74	5	20
2017	AS	67	15	6	2	5	4	2	86	7	61
2017	AS-01	81	19	0	0	0	0	0	100	0	10
2017	AS-02	61	21	4	0	4	6	4	91	5	24

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	12	65	18	6	0	0	0	76	6	17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	32	8	1	2	3	1	89	3	102
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	58	23	10	3	3	3	0	83	7	31
2019	AS-03	29	57	14	0	0	0	0	86	0	14
2019	AS-04	47	47	0	0	6	0	0	94	6	17
2019	AS-05	53	20	7	0	0	13	7	92	0	15
2018	AS	28	41	15	9	4	4	0	71	13	54
2018	AS-02	20	50	20	10	0	0	0	70	10	20
2017	AS	22	37	15	10	5	11	0	67	16	61
2017	AS-01	28	19	9	19	0	25	0	63	25	10
2017	AS-02	16	45	12	12	4	10	0	68	18	24

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	37	11	5	4	2	1	80	9	102
2019	AS-01	60	33	7	0	0	0	0	93	0	15
2019	AS-02	39	29	16	6	10	0	0	68	16	31
2019	AS-03	14	64	21	0	0	0	0	79	0	14
2019	AS-04	29	53	6	6	6	0	0	82	12	17
2019	AS-05	60	13	7	0	0	13	7	92	0	15
2018	AS	26	33	22	11	6	2	0	60	17	54
2018	AS-02	15	35	25	20	5	0	0	50	25	20
2017	AS	20	40	20	8	8	3	0	63	16	61
2017	AS-01	44	28	9	0	0	19	0	88	0	10
2017	AS-02	12	46	18	12	12	0	0	58	24	24

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	25	16	12	11	1	1	61	23	102
2019	AS-01	53	33	7	7	0	0	0	87	7	15
2019	AS-02	42	23	16	6	13	0	0	65	19	31
2019	AS-03	14	14	36	14	21	0	0	29	36	14
2019	AS-04	24	35	12	18	12	0	0	59	29	17
2019	AS-05	40	20	7	13	7	7	7	69	23	15
2018	AS	26	35	19	11	7	0	2	62	19	54
2018	AS-02	25	25	20	15	15	0	0	50	30	20
2017	AS	20	25	21	16	15	0	3	47	31	59
2017	AS-01	28	28	9	19	15	0	0	56	34	10
2017	AS-02	13	22	13	27	17	0	9	38	48	23

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	25	39	11	4	1	46	15	102
2019	AS-01	40	27	33	0	0	0	67	0	15
2019	AS-02	23	26	42	6	3	0	48	10	31
2019	AS-03	0	21	43	21	14	0	21	36	14
2019	AS-04	18	18	41	18	6	0	35	24	17
2019	AS-05	27	40	20	7	0	7	71	7	15
2018	AS	6	31	30	24	9	0	37	33	54
2018	AS-02	0	15	35	25	25	0	15	50	20
2017	AS	17	21	19	24	18	0	38	43	61
2017	AS-01	34	28	9	19	9	0	62	28	10
2017	AS-02	21	13	20	24	22	0	33	46	24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	22	34	30	10	3	1	0	56	13	102
2019	AS-01	47	47	0	7	0	0	0	93	7	15
2019	AS-02	26	23	32	16	3	0	0	48	19	31
2019	AS-03	0	36	57	7	0	0	0	36	7	14
2019	AS-04	29	18	41	0	12	0	0	47	12	17
2019	AS-05	13	53	13	13	0	7	0	71	14	15
2018	AS	11	31	19	24	15	0	0	43	39	54
2018	AS-02	0	15	30	30	25	0	0	15	55	20
2017	AS	15	36	24	5	18	0	2	52	23	61
2017	AS-01	34	38	19	0	9	0	0	72	9	10
2017	AS-02	16	33	24	4	18	0	4	52	23	24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	21	33	25	15	4	1	2	56	19	102
2019	AS-01	47	27	0	20	7	0	0	73	27	15
2019	AS-02	26	29	26	13	0	0	6	59	14	31
2019	AS-03	0	36	21	36	7	0	0	36	43	14
2019	AS-04	18	29	29	18	6	0	0	47	24	17
2019	AS-05	20	53	20	0	0	7	0	79	0	15
2018	AS	9	22	28	26	15	0	0	31	41	54
2018	AS-02	0	5	40	30	25	0	0	5	55	20
2017	AS	15	29	13	18	23	0	2	45	42	61
2017	AS-01	34	28	9	28	0	0	0	62	28	10
2017	AS-02	12	25	12	20	30	0	0	38	50	24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	31	10	7	3	2	1	80	10	102
2019	AS-01	60	20	0	13	0	0	7	86	14	15
2019	AS-02	55	23	16	3	3	0	0	77	6	31
2019	AS-03	29	36	14	14	7	0	0	64	21	14
2019	AS-04	41	35	12	6	6	0	0	76	12	17
2019	AS-05	53	33	0	0	0	13	0	100	0	15
2018	AS	31	33	19	6	9	0	2	66	15	54
2018	AS-02	35	15	20	10	20	0	0	50	30	20
2017	AS	32	29	11	6	10	0	12	69	18	60
2017	AS-01	62	28	0	0	0	0	9	100	0	10
2017	AS-02	38	18	4	9	13	0	18	69	26	23

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	29	19	10	6	1	1	65	16	102
2019	AS-01	53	27	13	7	0	0	0	80	7	15
2019	AS-02	39	16	23	10	10	0	3	57	20	31
2019	AS-03	21	29	14	29	7	0	0	50	36	14
2019	AS-04	24	41	24	6	6	0	0	65	12	17
2019	AS-05	47	40	7	0	0	7	0	93	0	15
2018	AS	33	24	22	11	9	0	0	57	20	54
2018	AS-02	25	0	40	15	20	0	0	25	35	20
2017	AS	27	30	19	12	12	0	0	57	24	60
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	26	26	12	23	13	0	0	52	36	23

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	34	17	4	3	1	1	76	7	100
2019	AS-01	93	7	0	0	0	0	0	100	0	14
2019	AS-02	47	23	23	3	3	0	0	70	7	30
2019	AS-03	21	43	29	0	7	0	0	64	7	14
2019	AS-04	24	47	24	0	0	0	6	75	0	17
2019	AS-05	27	47	7	13	0	7	0	79	14	15
2018	AS	25	36	32	4	2	2	0	62	6	53
2018	AS-02	10	35	45	10	0	0	0	45	10	20
2017	AS	35	25	26	5	3	0	5	63	9	60
2017	AS-01	62	28	9	0	0	0	0	91	0	10
2017	AS-02	34	26	23	0	4	0	13	69	5	23

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	27	28	9	3	1	2	59	12	102
2019	AS-01	60	20	20	0	0	0	0	80	0	15
2019	AS-02	29	26	32	6	3	0	3	57	10	31
2019	AS-03	14	29	36	14	0	0	7	46	15	14
2019	AS-04	29	35	12	24	0	0	0	65	24	17
2019	AS-05	20	27	40	0	7	7	0	50	7	15
2018	AS	22	33	17	20	7	0	0	56	28	54
2018	AS-02	15	20	30	25	10	0	0	35	35	20
2017	AS	22	27	22	20	9	0	0	49	28	61
2017	AS-01	34	56	0	9	0	0	0	91	9	10
2017	AS-02	25	21	20	20	14	0	0	46	34	24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	27	19	11	4	1	66	15	102
2019	AS-01	67	13	13	7	0	0	80	7	15
2019	AS-02	39	29	19	6	6	0	68	13	31
2019	AS-03	29	21	36	14	0	0	50	14	14
2019	AS-04	29	41	18	6	6	0	71	12	17
2019	AS-05	33	27	20	13	0	7	64	14	15
2018	AS	31	17	22	19	9	2	49	28	54
2018	AS-02	15	15	30	25	10	5	32	37	20
2017	AS	32	25	20	12	11	0	57	23	60
2017	AS-01	53	38	0	0	9	0	91	9	10
2017	AS-02	39	17	17	18	9	0	56	27	23

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	17	13	9	3	1	2	75	12	102
2019	AS-01	80	13	0	7	0	0	0	93	7	15
2019	AS-02	58	16	10	13	3	0	0	74	16	31
2019	AS-03	36	21	29	0	7	0	7	62	8	14
2019	AS-04	59	6	18	12	0	0	6	69	13	17
2019	AS-05	53	27	13	0	0	7	0	86	0	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	29	17	9	2	1	0	72	11	101
2019	AS-01	67	13	7	13	0	0	0	80	13	15
2019	AS-02	39	32	19	10	0	0	0	71	10	31
2019	AS-03	29	29	36	7	0	0	0	57	7	14
2019	AS-04	53	35	6	0	6	0	0	88	6	17
2019	AS-05	36	36	14	7	0	7	0	77	8	14
2018	AS	26	35	26	11	2	0	0	61	13	54
2018	AS-02	25	25	25	20	5	0	0	50	25	20
2017	AS	29	21	28	14	7	0	2	51	21	60
2017	AS-01	44	19	28	9	0	0	0	62	9	10
2017	AS-02	31	13	21	19	13	0	4	45	33	23

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	18	6	7	6	1	0	81	13	102
2019	AS-01	87	7	0	0	7	0	0	93	7	15
2019	AS-02	68	23	6	3	0	0	0	90	3	31
2019	AS-03	50	14	7	14	14	0	0	64	29	14
2019	AS-04	76	6	6	12	0	0	0	82	12	17
2019	AS-05	47	20	7	13	7	7	0	71	21	15
2018	AS	65	20	11	2	0	0	2	87	2	54
2018	AS-02	70	15	10	5	0	0	0	85	5	20
2017	AS	64	13	12	2	6	0	3	79	8	61
2017	AS-01	81	9	9	0	0	0	0	91	0	10
2017	AS-02	62	4	14	4	8	0	8	72	13	24

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	77	11	4	1	3	1	3	92	4	102
2019	AS-01	93	0	0	0	0	0	7	100	0	15
2019	AS-02	77	10	10	0	3	0	0	87	3	31
2019	AS-03	64	21	0	7	7	0	0	86	14	14
2019	AS-04	88	0	0	0	0	0	12	100	0	17
2019	AS-05	80	13	0	0	0	7	0	100	0	15
2018	AS	78	7	7	2	2	0	4	88	4	54
2018	AS-02	75	10	5	5	5	0	0	85	10	20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	75	7	4	6	5	1	2	85	11	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	74	10	0	6	6	0	3	87	13	31
2019	AS-03	64	0	14	0	14	0	7	69	15	14
2019	AS-04	71	6	12	12	0	0	0	76	12	17
2019	AS-05	80	13	0	0	0	7	0	100	0	15
2018	AS	78	11	6	2	2	0	2	91	4	54
2018	AS-02	75	15	5	5	0	0	0	90	5	20
2017	AS	67	7	5	5	10	0	6	79	15	61
2017	AS-01	81	0	9	0	9	0	0	81	9	10
2017	AS-02	62	10	0	8	8	0	12	81	19	24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	19	11	4	6	1	0	79	10	102
2019	AS-01	93	7	0	0	0	0	0	100	0	15
2019	AS-02	58	10	13	10	10	0	0	68	19	31
2019	AS-03	36	21	29	7	7	0	0	57	14	14
2019	AS-04	53	29	12	0	6	0	0	82	6	17
2019	AS-05	60	27	0	0	7	7	0	93	7	15
2018	AS	56	22	15	5	0	0	2	80	6	55
2018	AS-02	50	25	15	10	0	0	0	75	10	20
2017	AS	55	19	12	2	6	0	6	78	9	61
2017	AS-01	72	9	9	0	9	0	0	81	9	10
2017	AS-02	58	16	0	6	8	0	12	84	16	24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	66	15	7	4	6	1	1	83	10	101
2019	AS-01	80	13	7	0	0	0	0	93	0	15
2019	AS-02	73	7	7	3	7	0	3	83	10	30
2019	AS-03	43	29	21	0	7	0	0	71	7	14
2019	AS-04	71	6	6	12	6	0	0	76	18	17
2019	AS-05	60	33	0	0	0	7	0	100	0	15
2018	AS	55	22	11	9	4	0	0	76	13	55
2018	AS-02	40	35	15	5	5	0	0	75	10	20
2017	AS	59	11	7	4	13	0	6	75	18	61
2017	AS-01	91	0	0	0	9	0	0	91	9	10
2017	AS-02	50	12	4	10	12	0	12	70	25	24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	63	9	3	1	1	2	21	94	3	101
2019	AS-01	93	0	0	0	0	0	7	100	0	15
2019	AS-02	60	13	0	3	0	0	23	96	4	30
2019	AS-03	57	0	7	0	0	0	36	89	0	14
2019	AS-04	71	6	0	0	0	0	24	100	0	17
2019	AS-05	47	13	0	0	7	13	20	90	10	15
2018	AS	45	9	4	0	0	0	42	94	0	55
2018	AS-02	50	0	0	0	0	0	50	100	0	20
2017	AS	54	8	0	2	2	0	35	95	5	61
2017	AS-01	72	0	0	0	0	0	28	100	0	10
2017	AS-02	50	0	0	4	4	0	42	86	14	24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	70	15	6	3	1	1	5	90	4	102
2019	AS-01	87	7	7	0	0	0	0	93	0	15
2019	AS-02	74	16	3	0	0	0	6	97	0	31
2019	AS-03	29	29	29	14	0	0	0	57	14	14
2019	AS-04	76	6	0	0	6	0	12	93	7	17
2019	AS-05	60	27	0	0	0	7	7	100	0	15
2018	AS	76	11	7	0	2	0	4	91	2	55
2018	AS-02	75	20	0	0	5	0	0	95	5	20
2017	AS	73	9	3	2	2	0	12	93	4	60
2017	AS-02	66	10	0	0	4	0	20	95	5	24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	73	11	7	2	4	1	3	87	6	102
2019	AS-01	67	7	20	0	7	0	0	73	7	15
2019	AS-02	74	13	0	3	3	0	6	93	7	31
2019	AS-03	64	7	7	7	7	0	7	77	15	14
2019	AS-04	82	6	12	0	0	0	0	88	0	17
2019	AS-05	73	20	0	0	0	7	0	100	0	15
2018	AS	76	9	9	2	2	0	2	87	4	55
2018	AS-02	70	15	10	0	0	0	5	89	0	20
2017	AS	69	8	3	6	2	0	12	87	9	61
2017	AS-01	62	19	9	9	0	0	0	81	9	10
2017	AS-02	62	8	4	4	4	0	18	85	10	24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	23	20	6	2	1	0	72	8	102
2019	AS-01	67	20	13	0	0	0	0	87	0	15
2019	AS-02	52	13	26	6	3	0	0	65	10	31
2019	AS-03	36	7	29	21	7	0	0	43	29	14
2019	AS-04	53	41	6	0	0	0	0	94	0	17
2019	AS-05	47	27	20	0	0	7	0	79	0	15
2018	AS	42	29	22	5	2	0	0	71	7	55
2018	AS-02	20	30	35	10	5	0	0	50	15	20
2017	AS	41	26	13	6	7	0	6	72	14	61
2017	AS-01	53	38	0	9	0	0	0	91	9	10
2017	AS-02	50	10	16	4	12	0	8	65	18	24

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	40	32	12	0	1	55	12	102
2019	AS-01	27	47	27	0	0	0	73	0	15
2019	AS-02	16	39	29	16	0	0	55	16	31
2019	AS-03	0	36	36	29	0	0	36	29	14
2019	AS-04	18	47	24	12	0	0	65	12	17
2019	AS-05	20	47	27	0	0	7	71	0	15
2018	AS	13	26	44	17	0	0	39	17	54
2018	AS-02	0	10	55	35	0	0	10	35	20
2017	AS	12	21	43	18	5	0	33	23	61
2017	AS-01	25	28	28	19	0	0	53	19	10
2017	AS-02	17	21	32	26	4	0	38	30	24

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	5	14	42	29	9	1	39	19	102
2019	AS-01	0	20	20	40	20	0	60	20	15
2019	AS-02	10	13	42	29	6	0	35	23	31
2019	AS-03	7	21	50	14	7	0	21	29	14
2019	AS-04	0	0	65	18	18	0	35	0	17
2019	AS-05	7	0	20	67	0	7	71	7	15
2018	AS	8	18	43	20	12	0	31	25	51
2018	AS-02	17	39	28	17	0	0	17	56	18
2017	AS	5	23	39	23	11	0	33	28	61
2017	AS-01	0	9	19	38	34	0	72	9	10
2017	AS-02	8	30	32	17	13	0	29	38	24

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	37	15	10	8	2	0	29	71	102
2019	AS-01	47	40	13	0	0	0	0	47	53	15
2019	AS-02	42	42	6	0	10	0	0	42	58	31
2019	AS-03	7	50	7	21	14	0	0	7	93	14
2019	AS-04	24	29	24	18	6	0	0	24	76	17
2019	AS-05	20	27	20	20	0	13	0	23	77	15
2018	AS	28	30	24	7	7	0	4	29	71	54
2018	AS-02	25	30	20	10	15	0	0	25	75	20
2017	AS	24	34	21	8	9	2	2	25	75	61
2017	AS-01	38	28	9	9	15	0	0	38	62	10
2017	AS-02	28	29	26	4	8	0	4	30	70	24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	61	39	71
2019	AS-02	44	56	18
2019	AS-03	85	15	13
2019	AS-04	69	31	13
2019	AS-05	60	40	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	48	52	69
2019	AS-02	41	59	17
2019	AS-03	50	50	12
2019	AS-04	31	69	13
2019	AS-05	60	40	10
2018	AS	32	68	37
2018	AS-02	53	47	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	13	14	11	16	1	4	56	29	99
2019	AS-01	60	13	7	7	7	0	7	79	14	15
2019	AS-02	47	10	17	13	13	0	0	57	27	30
2019	AS-03	29	14	14	21	14	0	7	46	38	14
2019	AS-04	29	6	12	18	29	0	6	38	50	17
2019	AS-05	40	27	13	0	7	7	7	77	8	15
2018	AS	30	11	17	17	20	0	6	43	39	54
2018	AS-02	25	5	15	15	40	0	0	30	55	20

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	29	26	14	11	9	1	10	61	23	70
2019	AS-02	29	24	12	12	6	6	12	64	21	17
2019	AS-03	31	15	8	15	23	0	8	50	42	13
2019	AS-04	23	38	8	8	8	0	15	73	18	13
2019	AS-05	20	40	10	20	0	0	10	67	22	10
2018	AS	16	22	16	22	11	3	11	44	38	37
2018	AS-02	27	27	20	13	7	0	7	57	21	15
2017	AS	21	27	11	14	4	7	16	63	23	44
2017	AS-02	18	39	18	12	0	0	12	65	14	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	21	14	11	23	1	17	40	42	70
2019	AS-02	6	29	18	6	29	6	6	40	40	17
2019	AS-03	15	8	8	8	31	0	31	33	56	13
2019	AS-04	15	15	8	23	31	0	8	33	58	13
2019	AS-05	10	30	10	20	0	0	30	57	29	10
2018	AS	8	8	19	11	30	5	19	21	54	37
2018	AS-02	7	13	7	13	33	0	27	27	64	15
2017	AS	2	9	8	9	29	4	39	19	67	44
2017	AS-02	0	6	12	12	37	0	32	9	73	16

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Infrastructure Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.