2019 Public Service Employee Survey Results by Theme for National Energy Board by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 41 11 11 7 0 0 71 18 336
2019 Part-time 26 43 17 13 0 0 0 70 13 23
2017 Full-time 33 44 8 9 5 0 0 77 15 272
2017 Part-time 21 57 11 11 0 0 0 79 11 15
2014 Full-time 38 42 9 7 5 0 0 80 11 317
2014 Part-time 50 42 4 4 0 0 0 92 4 25
2011 Full-time 38 43 11 5 4 0 0 80 8 308
2011 Part-time 37 37 16 5 5 0 0 74 11 19
2008 Full-time 38 39 11 8 4 0 0 77 12 238
2008 Part-time 50 36 14 0 0 0 0 86 0 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 38 14 12 11 0 0 64 22 337
2019 Part-time 27 36 0 32 5 0 0 64 36 22
2017 Full-time 29 38 11 11 10 1 0 68 21 271
2017 Part-time 30 38 11 21 0 0 0 68 21 15

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 35 11 6 2 0 0 80 9 336
2019 Part-time 36 45 14 5 0 0 0 82 5 22
2017 Full-time 55 31 9 2 2 0 0 86 5 273
2017 Part-time 27 68 0 5 0 0 0 95 5 15
2014 Full-time 62 27 6 3 2 0 0 89 5 316
2014 Part-time 54 42 4 0 0 0 0 96 0 25
2011 Full-time 57 32 6 3 2 1 0 90 4 309
2011 Part-time 53 26 11 11 0 0 0 79 11 19

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 45 10 9 4 0 0 78 12 339
2019 Part-time 30 35 26 9 0 0 0 65 9 23
2017 Full-time 36 43 10 8 3 0 0 79 11 270
2017 Part-time 52 27 21 0 0 0 0 79 0 15
2014 Full-time 45 39 7 5 4 0 0 84 9 317
2014 Part-time 42 37 8 13 0 0 0 79 13 25
2011 Full-time 47 39 8 5 1 0 0 86 6 308
2011 Part-time 47 37 11 0 5 0 0 84 5 19
2008 Full-time 48 37 7 7 2 0 0 85 8 238
2008 Part-time 57 43 0 0 0 0 0 100 0 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 32 18 12 9 1 0 61 21 337
2019 Part-time 35 22 35 9 0 0 0 57 9 23
2017 Full-time 30 36 17 10 6 1 0 66 16 273
2017 Part-time 46 21 21 11 0 0 0 68 11 15
2014 Full-time 44 37 10 6 3 1 0 81 9 317
2014 Part-time 40 52 8 0 0 0 0 92 0 25
2011 Full-time 39 36 14 6 4 1 0 75 11 306
2011 Part-time 47 32 11 11 0 0 0 79 11 19

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 35 17 15 7 0 0 61 22 336
2019 Part-time 35 26 26 9 4 0 0 61 13 23
2017 Full-time 28 38 17 11 6 1 0 66 17 272
2017 Part-time 46 21 16 16 0 0 0 68 16 15
2014 Full-time 40 41 9 6 3 0 0 82 9 317
2014 Part-time 47 40 8 4 0 0 0 87 4 25
2011 Full-time 36 39 12 8 4 0 0 76 12 307
2011 Part-time 47 32 16 0 5 0 0 79 5 19
2008 Full-time 41 38 10 6 5 0 0 79 11 240
2008 Part-time 29 71 0 0 0 0 0 100 0 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 25 17 12 11 5 0 58 24 338
2019 Part-time 26 17 35 4 13 4 0 45 18 23
2017 Full-time 32 25 15 14 9 4 1 60 24 272
2017 Part-time 62 16 0 16 0 5 0 83 17 15
2014 Full-time 41 31 12 5 7 4 1 75 12 317
2014 Part-time 46 29 4 17 0 0 3 78 17 25
2011 Full-time 38 27 12 10 7 5 1 69 18 307
2011 Part-time 32 32 11 11 5 0 11 71 18 19
2008 Full-time 32 27 16 11 8 5 0 63 21 239
2008 Part-time 29 29 29 7 0 7 0 62 8 14
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 32 8 5 2 1 1 84 7 338
2019 Part-time 48 26 22 4 0 0 0 74 4 23

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 31 9 7 4 1 0 79 11 338
2019 Part-time 43 26 17 4 9 0 0 70 13 23
2017 Full-time 44 30 10 6 6 2 0 76 13 273
2017 Part-time 52 21 21 0 0 5 0 77 0 15
2014 Full-time 47 27 12 8 2 2 1 77 10 317
2014 Part-time 42 39 8 3 4 0 3 84 8 25
2011 Full-time 43 29 10 9 4 4 1 76 13 309
2011 Part-time 68 16 5 5 5 0 0 84 11 19
2008 Full-time 38 27 12 8 7 7 0 71 16 239
2008 Part-time 21 57 14 7 0 0 0 79 7 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 35 10 10 3 1 0 77 13 335
2019 Part-time 35 39 17 9 0 0 0 74 9 23
2017 Full-time 41 36 9 9 5 0 0 77 13 273
2017 Part-time 52 11 5 27 0 5 0 66 28 15
2014 Full-time 40 39 6 9 3 1 1 81 13 317
2014 Part-time 40 41 4 8 3 0 3 84 12 25
2011 Full-time 42 35 10 6 5 2 1 78 12 309
2011 Part-time 42 42 5 5 5 0 0 84 11 19
2008 Full-time 33 40 9 9 8 1 0 74 16 240
2008 Part-time 21 50 7 21 0 0 0 71 21 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 32 8 9 4 0 1 79 12 339
2019 Part-time 45 32 14 5 5 0 0 77 9 22
2017 Full-time 50 26 10 4 9 0 1 76 13 273
2017 Part-time 52 21 16 5 5 0 0 73 11 15
2014 Full-time 49 31 8 6 5 0 1 81 12 317
2014 Part-time 45 36 8 7 0 0 3 84 8 25

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 32 18 15 14 5 0 51 31 336
2019 Part-time 22 39 17 17 4 0 0 61 22 23
2017 Full-time 15 29 17 21 13 5 0 47 36 273
2017 Part-time 36 32 0 11 11 11 0 76 24 15
2014 Full-time 26 41 13 10 4 5 0 71 16 316
2014 Part-time 17 47 7 13 0 13 3 76 15 25
2011 Full-time 22 35 17 12 10 4 0 59 23 309
2011 Part-time 26 37 16 11 0 11 0 71 12 19

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 27 13 22 20 1 0 43 43 337
2019 Part-time 17 43 9 17 13 0 0 61 30 23
2017 Full-time 13 28 17 23 18 1 0 41 41 273
2017 Part-time 41 21 0 21 16 0 0 62 38 15
2014 Full-time 21 45 13 12 6 2 0 68 18 317
2014 Part-time 13 44 17 12 7 4 3 61 21 25
2011 Full-time 21 34 18 16 11 1 0 55 27 309
2011 Part-time 26 21 21 26 5 0 0 47 32 19
2008 Full-time 26 30 15 16 13 0 0 56 28 240
2008 Part-time 21 43 14 21 0 0 0 64 21 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 25 18 24 21 3 0 35 46 336
2019 Part-time 13 43 17 17 9 0 0 57 26 23
2017 Full-time 12 23 19 24 18 5 0 36 44 272
2017 Part-time 36 21 0 16 21 5 0 60 40 15
2014 Full-time 17 39 17 15 7 5 0 59 23 316
2014 Part-time 16 36 21 15 0 13 0 59 17 25
2011 Full-time 13 36 19 18 10 3 0 51 30 309
2011 Part-time 11 53 5 16 5 11 0 71 24 19
2008 Full-time 13 37 14 22 10 4 0 52 34 239
2008 Part-time 0 50 21 21 0 7 0 54 23 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 28 16 24 20 2 0 39 45 337
2019 Part-time 13 35 22 13 17 0 0 48 30 23
2017 Full-time 8 31 14 25 19 3 0 40 45 272
2017 Part-time 36 11 5 32 5 11 0 52 42 15
2014 Full-time 17 35 21 17 8 2 0 53 26 317
2014 Part-time 21 28 19 20 7 4 0 51 29 25
2011 Full-time 14 40 14 21 10 2 0 54 32 309
2011 Part-time 16 37 16 11 16 5 0 56 28 19
2008 Full-time 16 41 12 16 13 1 1 58 29 239
2008 Part-time 7 50 21 0 7 14 0 67 8 14
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 43 11 16 9 0 0 64 25 338
2019 Part-time 23 45 14 14 5 0 0 68 18 22
2017 Full-time 25 38 12 15 9 0 0 64 24 272
2017 Part-time 16 52 11 21 0 0 0 68 21 15
2014 Full-time 28 43 11 11 6 0 0 72 17 316
2014 Part-time 7 73 12 0 8 0 0 80 8 25
2011 Full-time 25 43 14 12 5 1 0 69 18 308
2011 Part-time 42 37 5 16 0 0 0 79 16 19

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 43 13 17 6 0 0 63 24 339
2019 Part-time 27 41 5 23 5 0 0 68 27 22
2017 Full-time 24 43 9 17 6 0 0 68 23 272
2017 Part-time 11 62 16 11 0 0 0 73 11 15

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 34 13 10 4 0 0 72 15 338
2019 Part-time 35 30 17 13 4 0 0 65 17 23
2017 Full-time 36 32 12 11 7 1 0 69 19 273
2017 Part-time 11 57 5 16 5 5 0 72 23 15
2014 Full-time 35 37 11 10 5 2 1 74 15 317
2014 Part-time 25 48 12 8 3 0 3 76 12 25
2011 Full-time 36 39 12 6 5 1 1 77 11 309
2011 Part-time 42 37 16 0 5 0 0 79 5 19
2008 Full-time 26 43 10 9 9 2 1 72 19 239
2008 Part-time 36 21 29 7 7 0 0 57 14 14

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 40 12 12 5 0 0 70 17 337
2019 Part-time 23 45 14 14 5 0 0 68 18 22
2017 Full-time 31 36 13 13 8 0 0 67 20 271
2017 Part-time 46 43 0 11 0 0 0 89 11 15
2014 Full-time 32 41 11 11 5 1 0 73 16 317
2014 Part-time 23 66 3 7 0 0 0 89 7 25
2011 Full-time 41 38 10 6 4 0 0 79 11 309
2011 Part-time 21 58 11 5 0 0 5 83 6 19
2008 Full-time 29 42 13 11 5 0 0 71 16 240
2008 Part-time 14 50 21 7 7 0 0 64 14 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 29 15 20 17 2 0 48 37 337
2019 Part-time 17 35 4 22 13 4 4 57 38 23
2017 Full-time 19 37 18 15 10 1 0 57 25 273
2017 Part-time 46 27 0 21 0 5 0 77 23 15
2014 Full-time 31 36 12 12 7 2 0 68 20 317
2014 Part-time 19 56 4 13 4 4 0 78 17 25
2011 Full-time 35 36 11 12 4 1 1 72 16 309
2011 Part-time 21 42 26 5 0 5 0 67 6 19
2008 Full-time 30 39 11 13 6 1 0 70 19 239
2008 Part-time 21 57 7 14 0 0 0 79 14 14

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 22 14 20 25 3 1 39 47 338
2019 Part-time 13 26 22 9 22 0 9 43 33 23
2017 Full-time 16 25 16 20 19 1 3 43 40 272
2017 Part-time 30 43 5 16 5 0 0 73 21 15
2014 Full-time 27 30 9 14 16 2 2 59 31 317
2014 Part-time 17 38 7 8 17 0 13 63 29 25
2011 Full-time 25 24 13 17 18 1 3 51 36 309
2011 Part-time 5 21 11 37 5 0 21 33 53 19
2008 Full-time 18 35 13 14 16 1 3 55 31 240
2008 Part-time 7 50 14 14 7 0 7 62 23 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 26 10 6 3 1 4 80 10 339
2019 Part-time 32 45 14 5 5 0 0 77 9 22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 11 6 2 3 3 11 86 6 339
2019 Part-time 65 4 4 0 4 9 13 89 6 23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 26 16 7 6 2 3 69 14 339
2019 Part-time 39 30 13 0 9 4 4 76 10 23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 24 15 11 8 2 3 64 19 338
2019 Part-time 39 22 13 9 9 4 4 67 19 23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 15 14 14 12 4 5 56 28 335
2019 Part-time 43 9 9 4 17 4 13 63 26 23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 68 10 7 4 4 2 4 84 9 339
2019 Part-time 74 17 0 0 4 4 0 95 5 23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 9 5 5 5 6 4 83 11 335
2019 Part-time 83 9 9 0 0 0 0 91 0 23

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 6 2 2 2 3 9 93 4 338
2019 Part-time 91 9 0 0 0 0 0 100 0 23

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 42 13 13 8 0 0 65 21 339
2019 Part-time 23 32 18 27 0 0 0 55 27 22
2017 Full-time 28 44 9 13 6 0 0 72 19 273
2017 Part-time 21 62 0 16 0 0 0 84 16 15
2014 Full-time 27 46 11 11 5 0 0 73 16 317
2014 Part-time 27 52 0 17 4 0 0 79 21 25
2011 Full-time 36 42 8 9 4 0 0 78 14 309
2011 Part-time 37 47 0 5 11 0 0 84 16 19

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 36 13 11 9 0 0 67 20 339
2019 Part-time 23 41 9 18 9 0 0 64 27 22
2017 Full-time 33 38 11 14 4 0 0 71 18 273
2017 Part-time 21 62 5 11 0 0 0 84 11 15
2014 Full-time 34 40 11 9 5 1 0 74 14 316
2014 Part-time 36 40 4 16 4 0 0 76 20 25

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 43 12 13 4 0 0 71 17 334
2019 Part-time 22 35 26 17 0 0 0 57 17 23
2017 Full-time 29 41 10 12 7 1 0 70 19 273
2017 Part-time 21 57 5 5 11 0 0 79 16 15
2014 Full-time 36 42 11 7 4 0 0 78 11 317
2014 Part-time 28 53 7 3 8 0 0 81 12 25
2011 Full-time 40 43 9 7 2 0 0 83 8 308
2011 Part-time 63 26 5 5 0 0 0 89 5 19

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 39 19 15 5 3 0 60 21 339
2019 Part-time 13 57 13 17 0 0 0 70 17 23
2017 Full-time 21 42 19 11 4 3 0 64 16 272
2017 Part-time 30 48 0 16 5 0 0 79 21 15

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 30 8 12 4 0 0 76 16 337
2019 Part-time 65 22 9 0 4 0 0 87 4 23
2017 Full-time 46 32 5 9 8 0 0 78 17 272
2017 Part-time 62 27 0 5 5 0 0 89 11 15
2014 Full-time 44 37 8 9 3 0 0 81 11 317
2014 Part-time 35 57 0 0 8 0 0 92 8 25
2011 Full-time 42 41 8 7 2 0 0 83 9 308
2011 Part-time 68 32 0 0 0 0 0 100 0 19

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 33 26 10 6 0 0 58 15 334
2019 Part-time 22 35 39 0 0 0 4 59 0 23
2017 Full-time 27 36 20 9 6 0 0 64 16 271
2017 Part-time 57 27 16 0 0 0 0 84 0 15
2014 Full-time 16 40 27 11 5 0 0 56 16 317
2014 Part-time 16 60 16 4 4 0 0 76 8 25
2011 Full-time 18 38 29 9 6 0 0 56 15 309
2011 Part-time 42 37 16 5 0 0 0 79 5 19
2008 Full-time 18 36 28 12 5 0 0 55 17 240
2008 Part-time 21 57 14 0 7 0 0 79 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 22 5 5 5 1 1 85 10 339
2019 Part-time 74 17 9 0 0 0 0 91 0 23
2017 Full-time 62 19 6 6 4 2 1 84 10 273
2017 Part-time 89 5 0 0 5 0 0 95 5 15
2014 Full-time 59 26 4 3 3 2 2 88 7 317
2014 Part-time 69 12 4 4 0 3 7 91 5 25
2011 Full-time 53 32 5 6 2 0 2 87 8 309
2011 Part-time 89 11 0 0 0 0 0 100 0 19

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 24 35 40 337
2019 Part-time 22 43 35 23
2017 Full-time 26 38 36 272
2017 Part-time 11 52 38 15
2014 Full-time 19 45 37 317
2014 Part-time 24 52 24 25
2011 Full-time 22 45 32 309
2011 Part-time 26 26 47 19

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Full-time 22 14 23 26 8 7 69
2014 Full-time 14 29 17 25 9999 15 59
2011 Full-time 16 19 23 22 9999 20 69
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 39 11 8 5 0 0 75 13 336
2019 Part-time 32 45 0 18 5 0 0 77 23 22
2017 Full-time 35 40 11 8 5 1 0 75 13 272
2017 Part-time 46 38 0 16 0 0 0 84 16 15
2014 Full-time 48 36 7 4 3 1 0 85 7 317
2014 Part-time 47 36 8 8 0 0 0 83 8 25
2011 Full-time 51 36 8 3 2 0 0 87 5 308
2011 Part-time 47 32 21 0 0 0 0 79 0 19
2008 Full-time 51 34 5 6 3 0 0 86 9 238
2008 Part-time 43 57 0 0 0 0 0 100 0 14

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 45 14 17 9 1 0 59 26 339
2019 Part-time 27 41 18 5 9 0 0 68 14 22
2017 Full-time 15 34 18 21 10 1 0 50 32 273
2017 Part-time 57 16 0 16 11 0 0 73 27 15
2014 Full-time 29 46 14 7 4 1 0 75 11 317
2014 Part-time 33 48 7 12 0 0 0 81 12 25
2011 Full-time 33 43 15 6 1 2 0 77 8 308
2011 Part-time 58 21 21 0 0 0 0 79 0 19

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 28 35 15 4 1 1 19 45 339
2019 Part-time 13 26 35 17 9 0 0 26 39 23
2017 Full-time 20 29 30 15 6 0 1 21 49 273
2017 Part-time 16 27 16 11 25 5 0 38 45 15
2014 Full-time 7 17 40 22 12 1 1 35 24 316
2014 Part-time 0 13 42 34 12 0 0 46 13 25
2011 Full-time 11 27 34 18 7 1 2 26 39 308
2011 Part-time 5 16 58 0 16 0 5 17 22 19
2008 Full-time 12 22 32 23 10 0 1 34 34 239
2008 Part-time 0 21 57 7 7 0 7 15 23 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 25 26 22 8 1 0 30 43 337
2019 Part-time 9 17 35 26 13 0 0 39 26 23
2017 Full-time 21 27 25 15 10 1 1 26 49 272
2017 Part-time 27 16 16 11 25 5 0 38 45 15
2014 Full-time 4 14 26 34 19 2 2 55 19 316
2014 Part-time 8 7 31 33 21 0 0 54 16 25
2011 Full-time 8 22 23 25 18 1 3 44 31 307
2011 Part-time 11 11 26 26 21 0 5 50 22 19
2008 Full-time 10 14 25 27 21 1 3 50 24 239
2008 Part-time 0 14 43 14 21 0 7 38 15 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 28 25 14 4 1 1 18 57 337
2019 Part-time 22 22 30 17 4 0 4 23 45 23
2017 Full-time 26 27 28 11 5 1 1 17 55 271
2017 Part-time 38 16 30 11 0 5 0 11 57 15
2014 Full-time 16 23 37 16 6 1 2 23 40 316
2014 Part-time 17 22 33 24 4 0 0 28 39 25
2011 Full-time 19 24 33 12 11 1 1 23 43 308
2011 Part-time 21 5 47 11 11 0 5 22 28 19
2008 Full-time 10 16 35 23 13 1 3 37 27 239
2008 Part-time 0 7 43 29 21 0 0 50 7 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 17 39 27 6 1 1 34 26 336
2019 Part-time 0 13 52 17 13 0 4 32 14 23
2017 Full-time 9 22 38 19 11 1 1 30 32 272
2017 Part-time 16 0 32 21 25 5 0 49 17 15
2014 Full-time 5 14 37 32 11 1 1 44 19 313
2014 Part-time 0 19 44 37 0 0 0 37 19 25
2011 Full-time 8 15 39 25 12 0 2 37 24 306
2011 Part-time 0 16 37 16 21 5 5 41 18 19
2008 Full-time 8 11 37 28 13 0 2 42 20 238
2008 Part-time 0 0 36 36 29 0 0 64 0 14

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 24 29 16 6 2 1 22 48 336
2019 Part-time 4 26 48 9 4 0 9 14 33 23
2017 Full-time 24 24 25 14 10 1 1 25 49 272
2017 Part-time 16 16 27 11 25 5 0 38 34 15
2014 Full-time 11 24 31 22 9 2 1 32 36 316
2014 Part-time 4 21 43 16 12 4 0 29 26 25
2011 Full-time 14 28 29 16 10 1 2 27 43 308
2011 Part-time 0 21 26 16 26 0 11 47 24 19
2008 Full-time 9 22 34 19 11 1 3 32 32 239
2008 Part-time 7 14 29 21 29 0 0 50 21 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 16 26 32 16 2 2 50 23 335
2019 Part-time 0 0 22 65 9 0 4 77 0 23
2017 Full-time 9 15 31 25 17 1 1 43 25 272
2017 Part-time 16 5 21 21 25 11 0 52 24 15
2014 Full-time 9 17 33 26 9 4 3 37 28 316
2014 Part-time 8 22 37 28 0 0 4 30 32 25
2011 Full-time 11 23 31 19 10 3 3 31 36 308
2011 Part-time 11 16 26 26 16 0 5 44 28 19
2008 Full-time 15 28 29 16 7 3 2 24 45 240
2008 Part-time 7 14 43 7 21 7 0 31 23 14

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 26 36 13 4 1 1 17 46 337
2019 Part-time 27 18 36 9 9 0 0 18 45 22
2017 Full-time 17 26 34 12 10 0 0 22 44 272
2017 Part-time 16 16 32 25 5 5 0 32 34 15
2014 Full-time 16 26 35 15 5 2 1 21 42 316
2014 Part-time 16 20 32 24 8 0 0 33 36 25

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 12 30 31 19 1 1 51 19 337
2019 Part-time 0 13 22 35 26 0 4 64 14 23

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 9 32 20 23 14 2 0 42 38 337
2019 Part-time 17 43 13 13 13 0 0 61 26 23

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 33 9 14 9 0 0 68 23 337
2019 Part-time 41 27 9 18 0 5 0 71 19 22
2017 Full-time 36 35 9 11 7 2 0 72 19 272
2017 Part-time 57 21 0 16 5 0 0 79 21 15
2014 Full-time 39 37 8 11 3 1 0 77 15 317
2014 Part-time 41 30 4 17 4 4 0 74 22 24

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 36 11 12 3 0 0 74 15 339
2019 Part-time 43 39 4 13 0 0 0 83 13 23
2017 Full-time 39 40 7 8 5 0 0 80 13 272
2017 Part-time 73 11 0 16 0 0 0 84 16 15
2014 Full-time 48 40 6 4 2 0 0 87 6 316
2014 Part-time 43 41 7 8 0 0 0 84 8 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 44 11 7 3 0 0 79 10 338
2019 Part-time 35 48 9 4 0 4 0 86 5 23

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 42 16 9 8 1 0 67 17 335
2019 Part-time 30 57 9 4 0 0 0 87 4 23
2017 Full-time 34 43 12 6 5 1 0 77 11 272
2017 Part-time 57 27 0 16 0 0 0 84 16 15
2014 Full-time 44 38 8 7 2 1 0 83 10 317
2014 Part-time 39 44 13 4 0 0 0 83 4 25
2011 Full-time 39 36 14 6 3 3 0 77 9 309
2011 Part-time 53 21 16 11 0 0 0 74 11 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 37 13 5 4 3 0 77 10 337
2019 Part-time 43 30 13 9 0 4 0 77 9 23
2017 Full-time 37 39 13 4 4 2 0 78 8 271
2017 Part-time 57 38 0 0 0 5 0 100 0 15
2014 Full-time 47 34 11 4 1 4 0 84 5 316
2014 Part-time 40 52 4 4 0 0 0 92 4 25

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 38 12 6 6 0 0 76 12 338
2019 Part-time 39 52 9 0 0 0 0 91 0 23
2017 Full-time 43 35 11 8 4 0 0 78 11 272
2017 Part-time 52 21 16 11 0 0 0 73 11 15
2014 Full-time 50 37 5 4 3 0 0 87 8 317
2014 Part-time 47 41 12 0 0 0 0 88 0 25
2011 Full-time 48 33 11 6 2 0 0 82 7 309
2011 Part-time 63 26 5 5 0 0 0 89 5 19
2008 Full-time 45 36 9 5 5 0 0 81 10 240
2008 Part-time 29 71 0 0 0 0 0 100 0 14

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 29 18 17 12 4 1 51 31 338
2019 Part-time 32 18 9 36 0 0 5 52 38 22
2017 Full-time 20 34 16 17 7 5 2 57 26 271
2017 Part-time 46 27 11 5 5 5 0 77 11 15
2014 Full-time 28 36 12 11 6 5 3 69 18 317
2014 Part-time 24 33 17 8 9 4 4 63 18 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 35 17 11 8 2 0 64 19 337
2019 Part-time 35 22 22 13 9 0 0 57 22 23
2017 Full-time 30 37 15 10 5 3 0 69 16 273
2017 Part-time 27 43 5 0 0 25 0 93 0 15
2014 Full-time 36 37 11 9 4 3 1 75 13 316
2014 Part-time 39 24 16 8 4 8 0 69 14 25
2011 Full-time 33 38 12 8 5 3 1 74 14 308
2011 Part-time 58 21 11 11 0 0 0 79 11 19
2008 Full-time 28 39 11 10 10 2 0 69 20 240
2008 Part-time 43 29 14 14 0 0 0 71 14 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 33 21 14 11 1 0 54 25 338
2019 Part-time 30 35 13 17 4 0 0 65 22 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 15 17 16 24 9 2 35 45 339
2019 Part-time 26 26 26 4 13 4 0 55 18 23
2017 Full-time 15 20 16 21 18 10 2 39 43 273
2017 Part-time 36 21 5 11 11 16 0 68 26 15
2014 Full-time 16 21 16 15 14 16 3 46 35 316
2014 Part-time 17 21 4 16 13 22 7 53 41 24
2011 Full-time 14 24 21 12 14 12 4 44 31 309
2011 Part-time 16 26 21 11 0 16 11 57 14 19

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 44 7 7 2 0 0 84 9 336
2019 Part-time 52 39 0 9 0 0 0 91 9 23
2017 Full-time 45 42 3 6 4 0 0 87 10 273
2017 Part-time 52 32 0 16 0 0 0 84 16 15
2014 Full-time 39 45 4 7 5 0 0 84 12 317
2014 Part-time 36 48 4 4 7 0 0 84 12 25
2011 Full-time 49 42 3 5 1 0 0 91 6 307
2011 Part-time 32 68 0 0 0 0 0 100 0 19
2008 Full-time 48 39 5 8 1 0 0 87 8 240
2008 Part-time 57 36 0 7 0 0 0 93 7 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 31 9 15 5 0 0 72 19 338
2019 Part-time 43 43 4 9 0 0 0 87 9 23
2017 Full-time 47 27 6 16 4 0 0 74 20 273
2017 Part-time 57 27 0 11 0 0 5 89 11 15
2014 Full-time 37 26 7 17 12 0 0 64 29 316
2014 Part-time 26 41 0 24 8 0 0 67 33 25
2011 Full-time 57 32 5 5 1 0 0 90 6 308
2011 Part-time 58 32 5 5 0 0 0 89 5 19

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 34 7 4 2 0 0 87 6 335
2019 Part-time 35 48 4 13 0 0 0 83 13 23
2017 Full-time 56 31 5 5 3 0 0 86 9 271
2017 Part-time 68 27 0 5 0 0 0 95 5 15
2014 Full-time 56 34 4 3 3 0 1 90 6 316
2014 Part-time 59 29 0 8 0 0 3 91 9 25

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 12 3 4 5 1 4 87 10 339
2019 Part-time 74 9 9 4 0 0 4 86 5 23
2017 Full-time 67 13 4 4 7 0 5 84 11 273
2017 Part-time 79 16 0 5 0 0 0 95 5 15
2014 Full-time 72 14 5 3 4 0 2 89 6 316
2014 Part-time 77 20 0 0 0 0 3 100 0 25
2011 Full-time 79 9 3 3 2 0 4 91 5 308
2011 Part-time 89 11 0 0 0 0 0 100 0 19
2008 Full-time 72 14 4 3 4 0 3 88 7 240
2008 Part-time 86 0 7 7 0 0 0 86 7 14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 9 5 4 7 0 5 83 11 337
2019 Part-time 57 13 17 4 0 0 9 76 5 23
2017 Full-time 64 9 7 5 7 0 8 79 14 272
2017 Part-time 79 11 0 5 0 0 5 94 6 15
2014 Full-time 69 11 7 3 4 0 5 85 8 317
2014 Part-time 67 12 9 0 4 0 8 86 5 24
2011 Full-time 69 9 5 6 5 1 6 84 11 309
2011 Part-time 79 5 11 0 5 0 0 84 5 19
2008 Full-time 58 8 9 5 5 3 13 78 11 240
2008 Part-time 50 21 7 0 7 0 14 83 8 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 76 6 5 3 4 0 6 87 8 337
2019 Part-time 70 9 13 0 0 0 9 86 0 23
2017 Full-time 69 8 4 3 8 0 9 84 11 271
2017 Part-time 84 5 0 5 0 0 5 94 6 15
2014 Full-time 73 9 5 2 4 0 6 88 6 316
2014 Part-time 66 19 4 0 4 0 6 91 4 25
2011 Full-time 72 8 6 2 5 0 8 87 7 309
2011 Part-time 84 0 11 0 0 0 5 89 0 19
2008 Full-time 64 6 4 3 5 3 15 85 10 239
2008 Part-time 57 14 14 7 0 0 7 77 8 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 19 20 15 12 16 4 41 34 339
2019 Part-time 22 13 26 13 9 17 0 42 26 23

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 49 6 3 0 0 1 91 3 338
2019 Part-time 17 65 9 4 4 0 0 83 9 23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 26 6 2 1 3 1 91 4 338
2019 Part-time 61 35 0 0 0 4 0 100 0 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 15 20 12 12 24 5 38 34 337
2019 Part-time 17 35 17 4 0 26 0 71 6 23
2017 Full-time 16 14 21 9 9 24 6 43 26 273
2017 Part-time 41 16 0 5 0 32 5 91 9 15
2014 Full-time 14 16 18 6 7 32 7 49 22 317
2014 Part-time 25 22 7 13 0 28 4 70 19 25

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 30 16 13 9 8 0 59 24 337
2019 Part-time 35 26 22 9 4 4 0 64 14 23
2017 Full-time 29 31 17 9 6 6 1 65 17 273
2017 Part-time 57 27 5 5 0 5 0 89 6 15
2014 Full-time 32 32 15 8 4 9 1 70 13 317
2014 Part-time 48 43 0 0 4 4 0 96 4 25
2011 Full-time 42 32 13 8 2 3 0 76 11 308
2011 Part-time 53 32 11 0 0 5 0 89 0 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 335
2019 Part-time 0 100 23

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 34

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 34

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 34

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 34

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 34

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 30 70 34

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 34

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 34

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 34

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 34

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 34

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 34

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 59 41 34

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 16 24 4 6 30 6 46 17 337
2019 Part-time 26 22 17 4 0 30 0 69 6 23
2017 Full-time 17 14 22 4 4 33 6 51 13 273
2017 Part-time 41 5 0 0 5 43 5 90 10 15
2014 Full-time 20 13 18 2 2 39 6 60 7 316
2014 Part-time 13 26 7 4 0 45 4 77 8 25

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 25 20 6 6 11 0 64 13 338
2019 Part-time 30 30 22 9 0 9 0 67 10 23
2017 Full-time 32 32 18 4 3 9 1 72 8 273
2017 Part-time 52 27 0 0 5 16 0 94 6 15
2014 Full-time 36 29 16 2 1 15 0 78 3 317
2014 Part-time 24 54 4 4 0 13 0 90 5 24
2011 Full-time 47 31 11 3 1 7 0 84 4 308
2011 Part-time 58 26 11 0 0 5 0 89 0 19

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 338
2019 Part-time 13 87 23
2017 Full-time 21 79 273
2014 Full-time 14 86 316

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 83 17 58
2014 Full-time 89 11 44

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 52 27 4 10 4 0 2 81 15 48
2014 Full-time 49 33 8 8 3 0 0 82 10 39
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 21 10 3 4 1 0 82 7 339
2019 Part-time 61 26 13 0 0 0 0 87 0 23
2017 Full-time 54 23 9 5 7 2 0 79 12 273
2017 Part-time 62 21 11 0 5 0 0 84 5 15

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 50 7 12 3 0 0 78 16 58

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 43 15 7 4 2 0 73 11 337
2019 Part-time 26 57 13 0 4 0 0 83 4 23
2017 Full-time 22 48 16 7 4 3 0 72 11 272
2017 Part-time 41 43 5 0 11 0 0 84 11 15

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 36 20 17 10 1 0 53 28 338
2019 Part-time 13 48 17 22 0 0 0 61 22 23
2017 Full-time 13 31 22 20 10 2 0 46 31 272
2017 Part-time 36 38 16 5 5 0 0 73 11 15

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 33 15 11 7 1 1 67 19 338
2019 Part-time 26 43 17 4 9 0 0 70 13 23
2017 Full-time 35 24 19 11 10 1 0 60 21 271
2017 Part-time 41 32 11 5 5 5 0 77 11 15

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 28 27 20 12 0 1 41 32 337
2019 Part-time 17 22 35 9 13 0 4 41 23 23
2017 Full-time 10 32 26 16 15 0 0 42 32 273
2017 Part-time 5 46 21 5 16 5 0 55 23 15

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 34 22 15 7 0 1 56 22 337
2019 Part-time 26 26 26 9 9 0 4 55 18 23
2017 Full-time 17 35 24 12 11 0 1 53 24 272
2017 Part-time 36 21 21 5 11 5 0 60 17 15

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 23 27 19 16 0 2 36 36 333
2019 Part-time 13 26 39 13 9 0 0 39 22 23
2017 Full-time 13 21 25 19 20 0 0 35 39 272
2017 Part-time 30 21 16 11 16 5 0 55 28 15

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 30 20 7 5 1 2 68 12 337
2019 Part-time 35 35 22 4 0 0 4 73 5 23
2017 Full-time 32 33 18 7 7 1 1 68 14 271
2017 Part-time 46 16 16 0 11 5 5 70 12 15

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 26 32 22 10 9 0 1 59 19 337
2019 Part-time 17 39 22 17 0 0 4 59 18 23
2017 Full-time 23 33 20 13 10 0 0 56 23 272
2017 Part-time 30 27 11 27 5 0 0 57 32 15

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 35 22 14 10 1 1 54 24 338
2019 Part-time 22 17 39 13 9 0 0 39 22 23
2017 Full-time 17 33 24 16 9 0 0 51 25 273
2017 Part-time 30 21 11 27 5 5 0 55 34 15

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 26 27 21 12 1 1 39 33 336
2019 Part-time 22 17 30 17 13 0 0 39 30 23
2017 Full-time 11 25 26 20 16 1 0 37 37 273
2017 Part-time 36 16 0 27 16 5 0 55 45 15

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 17 29 20 19 14 1 1 46 34 337
2019 Part-time 35 22 17 13 13 0 0 57 26 23
2017 Full-time 14 27 21 19 18 1 0 42 37 272
2017 Part-time 0 46 11 21 16 5 0 49 40 15

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 24 18 11 11 1 0 60 22 337
2019 Part-time 26 35 26 9 4 0 0 61 13 23

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 30 23 10 8 1 1 58 19 334
2019 Part-time 22 22 39 13 4 0 0 43 17 23
2017 Full-time 26 30 21 13 7 1 1 58 21 272
2017 Part-time 16 21 46 5 5 5 0 40 11 15

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 24 12 5 5 0 2 77 10 335
2019 Part-time 61 17 17 4 0 0 0 78 4 23
2017 Full-time 57 23 11 4 4 0 1 81 8 271
2017 Part-time 62 16 11 0 5 0 5 83 6 15

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 15 3 1 1 1 7 94 3 338
2019 Part-time 78 9 4 0 0 0 9 95 0 23
2017 Full-time 70 15 6 3 5 1 1 86 8 272
2017 Part-time 84 0 5 5 0 0 5 89 6 15

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 17 8 5 6 1 2 80 12 338
2019 Part-time 70 17 13 0 0 0 0 87 0 23
2017 Full-time 51 34 7 5 3 0 0 86 8 271
2017 Part-time 62 21 11 0 0 0 5 89 0 15

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 36 14 4 3 0 1 79 7 336
2019 Part-time 48 26 17 9 0 0 0 74 9 23
2017 Full-time 47 25 9 10 8 0 0 73 18 272
2017 Part-time 52 21 11 5 5 0 5 77 11 15

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 20 16 8 7 0 1 69 15 335
2019 Part-time 57 13 17 9 4 0 0 70 13 23
2017 Full-time 53 15 5 2 1 0 23 88 5 272
2017 Part-time 52 16 0 0 0 0 32 100 0 15

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 15 5 1 1 0 29 89 4 336
2019 Part-time 52 4 4 4 0 0 35 87 7 23
2017 Full-time 57 26 8 4 2 0 3 86 6 269
2017 Part-time 73 21 5 0 0 0 0 95 0 15

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 23 10 3 1 1 5 85 5 336
2019 Part-time 70 17 9 0 0 0 4 91 0 23
2017 Full-time 58 22 10 4 4 0 1 81 8 272
2017 Part-time 79 11 0 5 5 0 0 89 11 15

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 18 5 4 5 1 2 86 9 336
2019 Part-time 61 4 13 4 9 0 9 71 14 23
2017 Full-time 56 27 10 4 2 0 2 84 6 270
2017 Part-time 57 32 11 0 0 0 0 89 0 15

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 29 12 5 1 1 2 80 7 338
2019 Part-time 48 30 13 0 4 4 0 82 5 23

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 31 36 16 6 0 0 42 22 338
2019 Part-time 17 17 61 0 4 0 0 35 4 23
2017 Full-time 10 27 41 15 7 0 0 37 22 271
2017 Part-time 5 57 27 11 0 0 0 62 11 15

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 21 43 17 5 0 0 22 35 336
2019 Part-time 13 17 48 13 9 0 0 22 30 23
2017 Full-time 9 26 39 21 5 0 0 26 35 273
2017 Part-time 0 32 36 27 5 0 0 32 32 15
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 46 14 5 3 5 1 27 73 336
2019 Part-time 13 61 13 4 4 4 0 14 86 23
2017 Full-time 28 31 29 5 4 4 0 29 71 272
2017 Part-time 11 46 21 0 11 11 0 12 88 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 229
2019 Part-time 68 32 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 68 32 222
2019 Part-time 68 32 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 12 9 3 2 2 10 85 5 335
2019 Part-time 65 22 0 0 4 0 9 95 5 23

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 33 8 15 6 2 8 67 24 226
2019 Part-time 42 26 11 11 5 0 5 72 17 19
2017 Full-time 28 28 12 13 7 2 11 64 22 189
2017 Part-time 66 14 0 7 0 14 0 92 8 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 12 16 5 8 7 43 41 26 226
2019 Part-time 16 26 5 5 11 0 37 67 25 19
2017 Full-time 6 8 12 5 6 9 53 38 30 189
2017 Part-time 52 0 0 0 20 14 14 72 28 11
Date modified: