2019 Public Service Employee Survey Results by Theme for National Energy Board by Question 112. What is your sexual orientation?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 42 11 9 6 0 0 74 15 248
2019 Prefer not to answer 22 42 14 17 6 0 0 64 23 88
2018 Heterosexual 29 40 13 14 4 0 0 69 18 196
2018 Gay or lesbian 20 20 30 30 0 0 0 40 30 10
2018 Prefer not to answer 21 37 15 20 7 0 0 59 27 75

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 39 12 12 8 0 0 68 20 249
2019 Prefer not to answer 17 37 14 17 15 0 0 54 32 87
2018 Heterosexual 27 35 17 13 8 0 0 62 21 195
2018 Gay or lesbian 10 40 20 30 0 0 0 50 30 10
2018 Prefer not to answer 16 37 12 26 9 0 0 53 36 76

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 48 36 9 5 2 0 0 84 7 251
2019 Prefer not to answer 35 38 18 8 1 0 0 73 9 85
2018 Heterosexual 43 37 11 7 3 0 0 79 9 194
2018 Prefer not to answer 31 45 16 5 3 0 0 76 8 75

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 35 45 10 6 3 0 0 81 9 251
2019 Prefer not to answer 25 44 14 15 2 0 0 69 17 88
2018 Heterosexual 33 39 14 10 5 0 0 71 15 195
2018 Gay or lesbian 10 60 20 10 0 0 0 70 10 10
2018 Prefer not to answer 13 51 18 14 3 0 0 64 17 76

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 31 19 10 7 0 0 63 18 249
2019 Prefer not to answer 20 33 22 14 9 1 1 55 23 88
2018 Heterosexual 34 29 19 13 4 1 0 63 18 194
2018 Prefer not to answer 14 34 24 18 9 0 0 49 28 76

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 28 36 17 12 7 0 0 64 19 250
2019 Prefer not to answer 19 33 21 21 7 0 0 51 28 86
2018 Heterosexual 27 38 17 12 5 1 0 65 17 195
2018 Prefer not to answer 13 32 28 17 11 0 0 45 28 76

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 31 24 18 14 8 4 0 58 23 250
2019 Prefer not to answer 22 28 19 9 17 3 1 52 27 88
2018 Heterosexual 29 22 24 10 9 5 0 54 20 195
2018 Prefer not to answer 21 20 20 20 16 3 0 42 37 75
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 54 30 8 4 2 1 1 85 6 250
2019 Prefer not to answer 40 38 11 8 2 0 1 78 10 88

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 49 31 9 6 4 2 0 81 10 250
2019 Prefer not to answer 40 31 13 11 5 1 0 71 16 88
2018 Heterosexual 44 35 9 4 6 2 0 80 11 195
2018 Gay or lesbian 30 30 30 10 0 0 0 60 10 10
2018 Prefer not to answer 40 28 16 9 7 0 0 68 16 75

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 36 10 8 2 1 0 79 11 249
2019 Prefer not to answer 34 40 10 13 3 0 0 74 16 88
2018 Heterosexual 41 34 10 10 4 1 0 75 15 193
2018 Gay or lesbian 30 30 10 10 20 0 0 60 30 10
2018 Prefer not to answer 36 32 9 16 5 1 0 69 22 75

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 50 29 9 7 4 0 0 80 12 250
2019 Prefer not to answer 36 40 8 13 2 0 1 77 15 88
2018 Heterosexual 47 32 9 4 7 1 0 79 12 192
2018 Gay or lesbian 20 40 10 30 0 0 0 60 30 10
2018 Prefer not to answer 33 33 13 13 7 0 0 67 20 75

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 19 33 16 14 14 5 0 54 29 249
2019 Prefer not to answer 10 28 25 18 13 6 0 41 33 88
2018 Heterosexual 15 38 17 14 13 3 0 55 28 196
2018 Gay or lesbian 10 10 20 40 20 0 0 20 60 10
2018 Prefer not to answer 7 26 24 26 13 4 0 34 41 76

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 18 30 11 21 18 2 0 49 40 250
2019 Prefer not to answer 10 20 22 24 24 0 0 31 48 88
2018 Heterosexual 10 34 16 23 17 1 0 44 40 195
2018 Gay or lesbian 10 10 10 30 40 0 0 20 70 10
2018 Prefer not to answer 4 19 20 32 21 4 0 24 56 75

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 26 19 22 19 3 0 38 42 249
2019 Prefer not to answer 5 27 17 25 23 3 0 33 49 88
2018 Heterosexual 7 26 22 21 20 4 0 34 43 196
2018 Gay or lesbian 0 20 20 20 40 0 0 20 60 10
2018 Prefer not to answer 4 20 22 30 21 3 0 24 53 76

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 12 29 16 23 18 2 0 42 42 251
2019 Prefer not to answer 5 23 20 28 22 3 0 29 51 87
2018 Heterosexual 6 33 15 23 21 1 0 40 45 195
2018 Gay or lesbian 0 10 10 30 50 0 0 10 80 10
2018 Prefer not to answer 3 24 11 34 26 3 0 27 62 76
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 46 10 16 6 0 0 68 22 250
2019 Prefer not to answer 15 41 11 17 14 0 1 57 31 87
2018 Heterosexual 24 38 12 15 10 0 0 62 25 195
2018 Gay or lesbian 30 10 30 30 0 0 0 40 30 10
2018 Prefer not to answer 18 33 20 14 14 0 0 51 29 76

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 43 13 17 6 0 0 65 23 251
2019 Prefer not to answer 17 44 13 17 9 0 0 61 26 87
2018 Heterosexual 23 42 14 11 9 0 0 65 21 196
2018 Gay or lesbian 0 30 20 30 20 0 0 30 50 10
2018 Prefer not to answer 17 45 11 17 9 1 0 63 27 76

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 40 31 14 11 3 0 0 72 14 251
2019 Prefer not to answer 30 38 11 11 8 0 1 69 20 87
2018 Heterosexual 35 35 12 11 6 1 0 70 17 195
2018 Gay or lesbian 20 40 10 20 10 0 0 60 30 10
2018 Prefer not to answer 27 35 17 13 8 0 0 61 21 75

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 39 11 11 5 0 0 73 16 248
2019 Prefer not to answer 20 44 13 17 5 0 1 66 22 88
2018 Heterosexual 25 48 13 11 3 0 1 73 14 195
2018 Gay or lesbian 20 50 10 0 20 0 0 70 20 10
2018 Prefer not to answer 16 51 13 16 4 0 0 67 20 76

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 20 31 12 20 14 2 0 52 35 250
2019 Prefer not to answer 13 26 17 20 23 1 0 40 43 87
2018 Heterosexual 13 36 22 17 12 0 0 49 29 196
2018 Gay or lesbian 10 30 10 30 20 0 0 40 50 10
2018 Prefer not to answer 7 28 25 20 18 1 1 35 39 76

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 17 24 14 18 22 2 2 43 43 250
2019 Prefer not to answer 13 14 15 23 32 5 0 27 57 88
2018 Heterosexual 10 30 16 22 19 2 2 41 42 196
2018 Prefer not to answer 4 22 20 13 37 1 3 27 52 76

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 50 26 11 5 2 1 4 81 8 250
2019 Prefer not to answer 44 28 11 8 7 0 1 74 15 88

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 62 13 5 3 2 3 12 88 6 251
2019 Prefer not to answer 66 7 11 0 6 2 8 81 6 88

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 25 16 6 5 2 4 71 12 251
2019 Prefer not to answer 35 30 17 6 10 0 2 66 16 88

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 40 22 16 10 7 3 3 66 18 251
2019 Prefer not to answer 30 31 15 11 10 0 3 62 22 88

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 14 12 14 12 3 5 59 28 250
2019 Prefer not to answer 29 19 19 12 12 3 7 53 26 86

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 73 9 5 3 4 2 4 87 8 251
2019 Prefer not to answer 63 16 8 6 5 0 3 81 11 88

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 70 9 4 4 4 5 4 87 9 247
2019 Prefer not to answer 60 10 10 6 6 3 5 77 12 88

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 79 5 2 2 2 3 8 94 4 250
2019 Prefer not to answer 78 9 3 0 1 0 8 95 1 88

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 23 46 12 12 6 0 0 69 19 251
2019 Prefer not to answer 18 34 20 18 9 0 0 53 28 87
2018 Heterosexual 26 41 15 11 8 0 0 66 19 195
2018 Gay or lesbian 10 50 30 10 0 0 0 60 10 10
2018 Prefer not to answer 16 36 24 18 7 0 0 51 25 76

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 40 10 10 7 0 0 73 17 251
2019 Prefer not to answer 22 28 23 18 9 0 0 49 28 87
2018 Heterosexual 32 36 16 9 7 0 0 69 16 195
2018 Gay or lesbian 20 40 10 30 0 0 0 60 30 10
2018 Prefer not to answer 19 33 19 20 9 0 0 52 29 75

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 29 45 13 10 4 0 0 74 13 248
2019 Prefer not to answer 20 41 15 22 1 1 0 61 24 86
2018 Heterosexual 26 36 25 8 5 0 0 62 13 195
2018 Gay or lesbian 10 30 20 30 10 0 0 40 40 10
2018 Prefer not to answer 14 43 14 16 12 0 0 58 28 76

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 21 39 20 14 3 2 0 62 17 251
2019 Prefer not to answer 9 43 15 19 9 5 0 55 30 88
2018 Heterosexual 15 42 23 13 5 2 0 58 18 196
2018 Prefer not to answer 8 29 28 24 7 4 1 39 32 76

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 52 27 7 10 4 0 0 80 14 249
2019 Prefer not to answer 35 38 14 10 3 0 0 73 14 88
2018 Heterosexual 46 35 10 5 4 0 0 81 9 196
2018 Gay or lesbian 70 20 0 0 10 0 0 90 10 10
2018 Prefer not to answer 37 37 11 12 4 0 0 74 16 76

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 27 34 25 9 3 0 1 62 12 249
2019 Prefer not to answer 18 33 33 9 7 0 0 51 16 85
2018 Heterosexual 31 39 19 5 7 0 0 69 12 196
2018 Gay or lesbian 30 40 20 0 10 0 0 70 10 10
2018 Prefer not to answer 18 41 18 14 8 0 0 59 22 76

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 61 22 6 5 4 1 1 85 9 251
2019 Prefer not to answer 65 23 6 1 5 1 0 89 6 88

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Heterosexual 25 35 40 250
2019 Prefer not to answer 19 36 44 88
2018 Heterosexual 26 38 37 195
2018 Prefer not to answer 33 29 38 76

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Heterosexual 13 29 22 27 8 1 63
2018 Heterosexual 28 26 16 20 5 5 51
2018 Prefer not to answer 12 20 24 28 0 16 25
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 39 10 8 4 0 0 78 12 249
2019 Prefer not to answer 23 43 14 13 7 0 0 66 20 86
2018 Heterosexual 36 45 10 7 2 0 0 81 9 196
2018 Gay or lesbian 30 40 20 10 0 0 0 70 10 10
2018 Prefer not to answer 36 45 5 12 3 0 0 80 14 76

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 16 46 15 16 8 0 0 61 23 250
2019 Prefer not to answer 9 42 13 22 13 2 0 52 35 88
2018 Heterosexual 14 45 15 18 7 1 0 59 25 195
2018 Gay or lesbian 20 20 10 40 10 0 0 40 50 10
2018 Prefer not to answer 5 36 17 32 11 0 0 41 42 76

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 15 30 34 15 4 1 1 20 46 251
2019 Prefer not to answer 20 24 39 14 2 0 1 16 45 88
2018 Heterosexual 15 29 37 14 5 1 0 19 44 196
2018 Prefer not to answer 16 36 37 11 0 0 1 11 52 76

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 16 25 26 23 8 1 0 32 42 249
2019 Prefer not to answer 17 26 27 20 8 1 0 29 44 88
2018 Heterosexual 17 25 29 20 7 2 1 28 43 194
2018 Prefer not to answer 28 24 28 14 4 0 3 19 53 76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 28 26 25 14 5 0 1 19 55 249
2019 Prefer not to answer 30 31 24 14 1 0 1 15 61 88
2018 Heterosexual 19 33 27 16 4 1 0 20 52 195
2018 Prefer not to answer 41 26 20 11 1 0 1 12 68 76

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 6 18 40 26 8 1 1 34 25 248
2019 Prefer not to answer 11 11 41 30 5 1 1 35 23 88
2018 Heterosexual 9 12 40 32 7 0 0 39 21 192
2018 Prefer not to answer 16 24 31 21 5 1 1 27 41 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 20 23 29 16 7 2 2 24 45 249
2019 Prefer not to answer 25 24 32 16 2 0 0 18 49 87
2018 Heterosexual 19 25 31 19 4 1 2 24 45 195
2018 Prefer not to answer 32 21 29 14 1 0 3 16 54 76

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 6 15 23 38 15 2 2 55 22 247
2019 Prefer not to answer 5 15 33 26 17 2 2 45 20 88
2018 Heterosexual 5 16 32 31 12 3 1 45 22 194
2018 Prefer not to answer 14 13 34 34 1 1 1 36 28 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 19 26 35 14 4 2 0 18 46 248
2019 Prefer not to answer 22 26 40 8 2 1 1 10 49 88
2018 Heterosexual 18 25 39 13 2 2 0 16 44 194
2018 Prefer not to answer 28 36 24 9 1 1 1 11 65 76

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 4 10 32 32 19 1 2 52 15 249
2019 Prefer not to answer 8 18 23 33 18 0 0 51 26 88

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 33 20 22 12 2 0 45 35 249
2019 Prefer not to answer 6 27 19 26 19 2 0 34 47 88

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 31 9 14 8 1 0 69 22 250
2019 Prefer not to answer 24 38 9 18 10 0 0 62 29 87
2018 Heterosexual 30 30 12 17 10 1 0 60 28 193
2018 Prefer not to answer 23 32 11 20 14 0 0 55 34 74

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 36 9 11 3 0 0 78 14 251
2019 Prefer not to answer 27 39 15 15 5 0 0 66 19 88
2018 Heterosexual 40 35 10 9 5 0 0 76 14 194
2018 Prefer not to answer 25 49 11 9 7 0 0 74 16 76

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 38 45 9 4 3 0 0 84 7 250
2019 Prefer not to answer 23 47 15 11 5 0 0 69 16 88
2018 Heterosexual 34 45 12 5 3 0 0 79 9 194
2018 Prefer not to answer 20 47 16 11 7 0 0 67 17 76

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 26 45 15 7 6 1 0 72 13 248
2019 Prefer not to answer 18 38 18 14 10 1 0 57 24 87
2018 Heterosexual 36 42 11 6 4 1 0 79 10 192
2018 Prefer not to answer 28 28 24 11 8 3 0 57 19 76

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 39 38 12 5 3 3 0 80 8 250
2019 Prefer not to answer 28 40 18 8 3 2 0 69 12 87
2018 Heterosexual 40 41 12 3 3 2 0 82 6 195
2018 Prefer not to answer 29 33 20 11 4 4 0 64 15 76

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 43 37 11 5 4 0 0 80 9 251
2019 Prefer not to answer 23 47 14 9 8 0 0 69 17 88
2018 Heterosexual 44 35 12 5 4 0 0 79 9 195
2018 Prefer not to answer 29 39 12 13 7 0 0 68 20 76

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 21 29 19 15 10 4 1 54 26 249
2019 Prefer not to answer 14 24 15 31 14 3 0 39 46 88
2018 Heterosexual 14 35 19 14 13 4 1 51 29 194
2018 Prefer not to answer 14 24 20 22 17 3 0 39 41 76

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 31 34 16 12 5 1 0 66 17 250
2019 Prefer not to answer 17 34 18 10 16 3 0 54 27 87
2018 Heterosexual 26 38 16 10 8 1 0 65 18 194
2018 Gay or lesbian 30 20 10 30 0 0 10 56 33 10
2018 Prefer not to answer 17 39 17 19 5 3 0 58 25 75

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 22 35 20 12 9 2 0 58 21 250
2019 Prefer not to answer 13 31 20 20 16 0 0 43 36 88
2018 Heterosexual 18 38 24 11 8 1 0 57 20 195
2018 Gay or lesbian 20 30 0 40 10 0 0 50 50 10
2018 Prefer not to answer 12 31 16 32 9 0 0 43 41 75

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 17 19 18 14 22 8 2 40 40 251
2019 Prefer not to answer 11 9 22 19 27 11 0 23 53 88
2018 Heterosexual 12 18 21 19 18 8 3 34 42 195
2018 Gay or lesbian 0 50 0 20 20 10 0 56 44 10
2018 Prefer not to answer 4 9 24 28 26 9 0 14 59 76

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 41 6 7 2 0 0 85 9 250
2019 Prefer not to answer 33 51 7 8 1 0 0 84 9 87

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 42 32 7 14 4 0 0 74 19 251
2019 Prefer not to answer 40 32 10 13 5 0 1 72 17 88

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 34 6 3 2 0 0 89 5 248
2019 Prefer not to answer 44 40 9 7 0 0 0 84 7 87

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 72 12 2 5 6 1 3 87 11 251
2019 Prefer not to answer 69 13 6 5 1 0 7 88 6 88

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 71 8 5 4 7 0 5 83 12 249
2019 Prefer not to answer 63 13 9 5 3 0 8 81 9 88

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 76 6 6 3 4 0 6 87 7 250
2019 Prefer not to answer 72 8 6 3 3 0 8 86 7 88

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 14 19 20 16 12 15 4 40 35 251
2019 Prefer not to answer 11 17 23 13 10 24 2 38 31 88

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 44 46 5 3 1 0 0 91 4 251
2019 Prefer not to answer 24 64 8 3 0 0 1 89 3 88

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 65 23 5 2 1 4 0 92 3 250
2019 Prefer not to answer 51 38 5 2 2 0 2 91 5 88

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 20 80 250
2019 Prefer not to answer 25 75 88
2018 Heterosexual 16 84 196
2018 Prefer not to answer 13 87 76

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 37 63 48
2019 Prefer not to answer 59 41 22
2018 Heterosexual 45 55 31

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 67 33 48
2019 Prefer not to answer 68 32 22
2018 Heterosexual 61 39 31

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 48
2019 Prefer not to answer 0 100 22
2018 Heterosexual 0 100 31
2018 Prefer not to answer 0 100 10

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 59g. From whom did you experience harassment on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 27 73 48
2019 Prefer not to answer 45 55 22
2018 Heterosexual 42 58 31
2018 Prefer not to answer 50 50 10

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 37 63 48
2019 Prefer not to answer 32 68 22
2018 Heterosexual 39 61 31

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 43 57 48
2019 Prefer not to answer 41 59 22
2018 Heterosexual 55 45 31
2018 Prefer not to answer 50 50 10

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 40 60 48
2019 Prefer not to answer 27 73 22
2018 Heterosexual 55 45 31

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 33 67 48
2019 Prefer not to answer 32 68 22
2018 Heterosexual 45 55 31

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 48 52 48
2019 Prefer not to answer 45 55 22
2018 Heterosexual 68 32 31
2018 Prefer not to answer 50 50 10

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 25 75 48
2019 Prefer not to answer 36 64 22
2018 Heterosexual 23 77 31

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 41 59 48
2019 Prefer not to answer 50 50 22
2018 Heterosexual 55 45 31

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 19 81 31

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 50 50 48
2019 Prefer not to answer 55 45 22
2018 Heterosexual 45 55 31

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 19 81 48
2019 Prefer not to answer 32 68 22
2018 Heterosexual 26 74 31

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 19 81 31
2018 Prefer not to answer 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 17 83 48
2019 Prefer not to answer 32 68 22
2018 Heterosexual 29 71 31

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Prefer not to answer 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 31 69 48
2019 Prefer not to answer 23 77 22
2018 Heterosexual 29 71 31
2018 Prefer not to answer 0 100 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 23 77 30

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 30 70 30

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 33 67 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 0 100 30

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 53 47 30

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 21 79 250
2019 Prefer not to answer 26 74 88

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 12 18 19 11 10 26 5 43 30 251
2019 Prefer not to answer 9 16 18 13 15 23 6 35 39 87
2018 Heterosexual 10 18 20 10 10 25 6 41 29 195
2018 Prefer not to answer 11 11 27 13 16 21 1 28 38 75

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 26 32 15 12 7 9 0 63 20 250
2019 Prefer not to answer 20 26 20 16 13 5 0 49 30 88
2018 Heterosexual 23 40 14 9 8 6 1 67 18 195
2018 Gay or lesbian 10 30 20 10 10 10 10 50 25 10
2018 Prefer not to answer 14 20 24 25 8 9 0 38 36 76

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 8 92 250
2019 Prefer not to answer 14 86 86
2018 Heterosexual 8 92 195
2018 Gay or lesbian 0 100 10
2018 Prefer not to answer 12 88 76

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 33 67 21
2018 Heterosexual 43 57 16

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21
2018 Heterosexual 0 100 16

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 33 67 21
2018 Heterosexual 37 63 16

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 24 76 21

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 34 66 21
2018 Heterosexual 39 61 16

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 34 66 21

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21
2018 Heterosexual 0 100 16

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21
2018 Heterosexual 0 100 16

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 24 76 21

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 24 76 21

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21
2018 Heterosexual 0 100 16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21
2018 Heterosexual 0 100 16

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Heterosexual 43 57 16

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 0 100 21

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 58 42 21
2018 Heterosexual 37 63 16

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 42 58 12

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Prefer not to answer 0 100 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 11 89 251
2019 Prefer not to answer 21 79 87

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 15 17 24 3 5 30 7 51 12 251
2019 Prefer not to answer 10 15 24 7 8 32 3 39 23 87
2018 Heterosexual 15 23 17 3 5 31 5 60 13 194
2018 Gay or lesbian 10 20 30 10 0 20 10 43 14 10
2018 Prefer not to answer 11 16 33 8 7 24 3 36 20 76

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 34 27 18 6 4 11 0 69 11 251
2019 Prefer not to answer 22 24 27 9 9 8 1 50 20 88
2018 Heterosexual 29 38 17 4 4 8 0 73 8 194
2018 Gay or lesbian 20 30 20 0 0 20 10 71 0 10
2018 Prefer not to answer 17 23 32 13 5 9 0 44 21 75

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 15 85 251
2019 Prefer not to answer 13 88 88

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 87 13 39
2019 Prefer not to answer 100 0 11

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 55 24 3 12 6 0 0 79 18 33
2019 Prefer not to answer 27 27 27 0 18 0 0 55 18 11
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 63 21 9 2 4 0 0 85 6 251
2019 Prefer not to answer 56 19 17 5 2 1 0 76 7 88
2018 Heterosexual 52 27 11 5 5 0 0 80 9 195
2018 Gay or lesbian 40 30 10 20 0 0 0 70 20 10
2018 Prefer not to answer 43 29 9 7 11 1 0 73 18 75

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 30 43 8 16 3 0 0 73 19 37
2019 Prefer not to answer 14 71 0 7 7 0 0 86 14 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 32 40 16 6 4 3 0 74 9 250
2019 Prefer not to answer 19 53 14 7 7 0 0 73 14 88
2018 Heterosexual 26 45 18 6 3 2 0 72 9 195
2018 Gay or lesbian 10 40 30 10 10 0 0 50 20 10
2018 Prefer not to answer 17 41 18 14 9 0 0 58 24 76

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 18 36 20 18 7 1 0 54 26 251
2019 Prefer not to answer 13 36 17 18 16 0 0 49 34 88
2018 Heterosexual 12 38 23 16 9 1 0 51 26 196
2018 Gay or lesbian 0 20 10 30 40 0 0 20 70 10
2018 Prefer not to answer 12 29 24 16 18 1 0 41 35 76

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 36 14 9 6 0 1 71 15 250
2019 Prefer not to answer 27 30 19 13 11 0 0 57 24 88
2018 Heterosexual 28 34 22 9 7 0 0 62 16 194
2018 Gay or lesbian 20 40 10 10 20 0 0 60 30 10
2018 Prefer not to answer 24 30 18 13 13 0 1 55 27 76

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 15 30 26 18 10 0 1 45 28 251
2019 Prefer not to answer 10 20 33 22 15 0 0 31 36 88
2018 Heterosexual 15 29 34 14 8 0 0 44 22 195
2018 Gay or lesbian 20 20 40 10 10 0 0 40 20 10
2018 Prefer not to answer 8 24 26 27 15 0 0 32 42 74

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 24 35 21 13 5 0 2 60 19 250
2019 Prefer not to answer 16 30 28 16 10 0 0 45 26 88
2018 Heterosexual 17 36 27 11 8 0 1 54 19 196
2018 Gay or lesbian 20 40 10 20 10 0 0 60 30 10
2018 Prefer not to answer 11 34 26 16 13 0 0 45 29 76

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 14 26 28 17 12 0 2 41 30 247
2019 Prefer not to answer 8 17 29 23 23 0 0 25 46 87
2018 Heterosexual 17 28 24 18 13 0 0 45 31 196
2018 Gay or lesbian 10 40 20 10 20 0 0 50 30 10
2018 Prefer not to answer 7 22 24 28 20 0 0 29 47 76

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 41 30 17 6 3 0 3 73 9 251
2019 Prefer not to answer 24 32 29 6 8 1 0 57 14 87
2018 Heterosexual 39 33 18 5 3 0 2 74 8 195
2018 Gay or lesbian 30 40 20 0 10 0 0 70 10 10
2018 Prefer not to answer 32 26 24 13 5 0 0 58 18 76

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 28 34 21 9 6 0 2 63 15 251
2019 Prefer not to answer 18 27 25 17 13 0 0 45 30 88
2018 Heterosexual 28 32 22 10 9 0 0 60 19 195
2018 Gay or lesbian 40 30 20 0 10 0 0 70 10 10
2018 Prefer not to answer 17 30 24 17 12 0 0 47 29 76

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 20 35 24 12 9 0 1 56 21 251
2019 Prefer not to answer 14 30 24 22 10 1 0 44 32 88
2018 Heterosexual 15 38 23 16 7 0 1 54 22 193
2018 Gay or lesbian 10 40 10 30 10 0 0 50 40 10
2018 Prefer not to answer 11 17 33 25 11 1 1 29 37 75

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 15 25 29 18 11 1 1 41 29 249
2019 Prefer not to answer 11 22 21 31 15 0 0 33 46 87
2018 Heterosexual 8 36 28 14 12 1 1 45 27 193
2018 Gay or lesbian 10 10 50 30 0 0 0 20 30 10
2018 Prefer not to answer 5 22 36 21 16 0 0 28 37 76

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 17 30 22 15 14 1 1 48 30 251
2019 Prefer not to answer 19 20 16 30 15 0 0 40 44 88
2018 Heterosexual 14 31 27 13 15 0 0 45 27 193
2018 Gay or lesbian 10 10 30 10 40 0 0 20 50 10
2018 Prefer not to answer 11 20 29 29 12 0 0 30 41 76

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 37 24 18 10 9 1 0 63 19 251
2019 Prefer not to answer 26 26 21 14 11 1 0 53 26 87

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 30 32 20 9 8 1 1 63 17 250
2019 Prefer not to answer 21 23 31 16 8 0 0 44 24 86
2018 Heterosexual 28 31 23 10 6 1 1 60 17 193
2018 Gay or lesbian 30 10 30 20 10 0 0 40 30 10
2018 Prefer not to answer 11 32 32 16 7 1 1 44 23 75

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 25 12 3 5 0 1 80 8 249
2019 Prefer not to answer 51 17 16 9 3 0 3 70 13 87
2018 Heterosexual 60 21 8 5 3 0 2 84 8 192
2018 Gay or lesbian 50 10 30 10 0 0 0 60 10 10
2018 Prefer not to answer 44 27 19 1 7 0 3 73 8 75

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 73 14 4 1 1 1 6 94 3 251
2019 Prefer not to answer 72 17 2 2 0 0 7 95 2 88
2018 Heterosexual 75 10 6 4 1 0 4 89 5 193
2018 Gay or lesbian 80 10 10 0 0 0 0 90 0 10
2018 Prefer not to answer 63 17 11 1 3 0 5 85 4 75

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 65 16 7 4 5 1 2 84 9 251
2019 Prefer not to answer 48 23 11 9 9 0 0 70 18 88
2018 Heterosexual 67 16 5 4 7 0 2 84 11 193
2018 Gay or lesbian 60 20 20 0 0 0 0 80 0 10
2018 Prefer not to answer 47 21 16 3 8 4 1 72 11 76

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 45 33 14 3 2 0 2 80 5 251
2019 Prefer not to answer 33 40 14 8 6 0 0 72 14 86
2018 Heterosexual 48 34 11 4 4 0 0 81 8 196
2018 Gay or lesbian 30 50 10 0 10 0 0 80 10 10
2018 Prefer not to answer 29 39 13 7 8 0 4 71 15 75

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 53 18 14 8 6 0 1 72 14 248
2019 Prefer not to answer 33 26 22 9 10 0 0 59 19 88
2018 Heterosexual 45 25 11 8 10 0 0 71 18 196
2018 Gay or lesbian 30 20 20 20 10 0 0 50 30 10
2018 Prefer not to answer 24 28 17 12 15 3 1 54 28 75

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 50 13 4 0 1 0 32 92 2 250
2019 Prefer not to answer 44 20 9 3 0 0 24 83 5 87
2018 Heterosexual 50 12 4 2 1 0 31 90 4 196
2018 Gay or lesbian 50 10 10 10 0 0 20 75 13 10
2018 Prefer not to answer 48 14 3 0 3 0 33 92 4 73

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 60 22 9 3 1 1 5 87 4 250
2019 Prefer not to answer 48 25 14 5 2 0 6 78 7 87
2018 Heterosexual 54 26 10 6 2 1 3 83 7 196
2018 Gay or lesbian 90 10 0 0 0 0 0 100 0 10
2018 Prefer not to answer 49 22 7 8 4 1 9 79 14 74

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 68 15 4 4 6 1 2 85 10 250
2019 Prefer not to answer 60 22 10 5 1 1 1 84 6 87
2018 Heterosexual 64 18 5 5 6 1 1 84 11 196
2018 Gay or lesbian 70 20 10 0 0 0 0 90 0 10
2018 Prefer not to answer 60 15 5 7 7 1 5 80 14 75

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 51 28 13 4 1 1 2 81 5 251
2019 Prefer not to answer 43 34 8 9 3 1 1 79 13 88
2018 Heterosexual 46 29 20 3 2 1 0 75 4 196
2018 Gay or lesbian 50 30 20 0 0 0 0 80 0 10
2018 Prefer not to answer 43 30 15 4 4 1 3 76 8 74

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 12 34 35 13 5 0 0 47 18 250
2019 Prefer not to answer 7 18 48 18 9 0 0 25 27 88
2018 Heterosexual 11 40 32 10 7 0 1 51 17 195
2018 Gay or lesbian 0 50 30 20 0 0 0 50 20 10
2018 Prefer not to answer 4 27 40 20 9 0 0 31 29 75

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 11 18 44 20 6 0 0 26 29 248
2019 Prefer not to answer 14 34 40 11 1 0 0 13 48 88
2018 Heterosexual 9 20 40 27 4 1 0 31 29 190
2018 Gay or lesbian 20 20 50 0 10 0 0 10 40 10
2018 Prefer not to answer 12 39 36 9 4 0 0 13 51 75
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 27 46 16 4 2 5 1 29 71 249
2019 Prefer not to answer 16 53 13 6 5 7 1 18 83 87
2018 Heterosexual 29 38 17 7 4 5 0 30 70 195
2018 Gay or lesbian 20 30 20 20 10 0 0 20 80 10
2018 Prefer not to answer 24 40 20 7 8 1 0 24 76 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 60 40 167
2019 Prefer not to answer 45 55 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Heterosexual 74 26 163
2019 Prefer not to answer 62 38 65
2018 Heterosexual 57 43 126
2018 Prefer not to answer 45 55 53

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 66 13 6 2 2 2 8 88 5 248
2019 Prefer not to answer 55 14 10 2 3 1 15 81 7 88
2018 Heterosexual 66 8 6 3 3 3 12 87 6 193
2018 Gay or lesbian 60 10 20 0 10 0 0 70 10 10
2018 Prefer not to answer 47 16 5 8 4 5 14 79 15 76

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 33 31 8 14 5 2 6 70 21 165
2019 Prefer not to answer 17 35 11 18 8 0 12 59 29 66
2018 Heterosexual 34 31 11 10 10 1 4 67 21 128
2018 Prefer not to answer 13 23 20 21 14 0 9 39 39 56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Heterosexual 10 14 17 5 4 7 43 48 18 165
2019 Prefer not to answer 8 12 14 5 17 5 41 36 39 66
2018 Heterosexual 10 13 15 8 11 3 40 41 33 129
2018 Prefer not to answer 4 7 13 5 15 0 56 25 46 55
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