2019 Public Service Employee Survey Results by Theme for Canadian Transportation Agency by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 34 9 0 8 0 0 83 8 47
2019 Non-supervisor 47 34 10 6 2 0 0 81 8 152
2018 Supervisor 42 44 6 2 6 0 0 85 8 40
2018 Non-supervisor 33 37 13 12 5 0 0 70 17 109
2017 Supervisor 47 35 11 7 0 0 0 82 7 33
2017 Non-supervisor 29 41 14 11 5 0 0 70 16 113
2014 Supervisor 43 34 10 9 4 0 0 77 13 48
2014 Non-supervisor 34 42 11 9 3 1 0 77 12 146
2011 Supervisor 50 40 8 2 0 0 0 90 2 53
2011 Non-supervisor 32 43 11 8 6 0 0 75 13 148
2008 Supervisor 54 25 6 6 8 0 0 79 15 48
2008 Non-supervisor 38 38 15 5 3 0 0 76 8 118

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 28 4 8 13 0 0 75 21 47
2019 Non-supervisor 40 37 10 9 5 0 0 77 14 150
2018 Supervisor 36 26 14 18 5 0 0 62 24 41
2018 Non-supervisor 30 40 12 8 10 0 0 69 18 111
2017 Supervisor 36 34 9 16 5 0 0 70 21 33
2017 Non-supervisor 35 37 7 10 11 0 0 73 20 113

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 39 0 3 4 0 0 94 6 47
2019 Non-supervisor 59 30 7 3 1 0 0 89 4 150
2018 Supervisor 68 25 4 2 0 0 0 94 2 40
2018 Non-supervisor 45 41 12 2 1 0 0 85 3 109
2017 Supervisor 63 30 7 0 0 0 0 93 0 33
2017 Non-supervisor 44 45 3 4 4 0 0 89 8 114
2014 Supervisor 64 27 4 2 2 0 0 92 4 48
2014 Non-supervisor 63 28 5 1 1 1 0 92 3 147
2011 Supervisor 67 29 4 0 0 0 0 96 0 53
2011 Non-supervisor 56 34 6 2 2 0 0 90 4 148

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 38 5 5 6 0 0 84 10 46
2019 Non-supervisor 51 38 5 4 2 0 0 88 6 152
2018 Supervisor 51 30 15 4 0 0 0 81 4 41
2018 Non-supervisor 36 39 11 8 6 0 0 75 14 111
2017 Supervisor 35 45 20 0 0 0 0 80 0 33
2017 Non-supervisor 45 31 10 11 4 0 0 76 14 114
2014 Supervisor 45 28 13 8 6 0 0 73 14 48
2014 Non-supervisor 40 37 11 8 3 1 0 78 12 147
2011 Supervisor 48 48 4 0 0 0 0 96 0 53
2011 Non-supervisor 43 40 7 6 4 0 0 83 10 148
2008 Supervisor 56 23 10 4 6 0 0 79 10 48
2008 Non-supervisor 47 33 14 6 1 0 0 80 7 118

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 32 14 3 9 0 0 74 12 47
2019 Non-supervisor 46 33 12 4 4 0 0 79 9 152
2018 Supervisor 38 26 17 8 11 0 0 64 19 41
2018 Non-supervisor 36 31 15 7 11 0 0 67 18 109
2017 Supervisor 42 34 8 6 11 0 0 75 17 33
2017 Non-supervisor 37 29 15 10 7 1 0 67 18 114
2014 Supervisor 38 38 8 10 6 0 0 76 17 48
2014 Non-supervisor 36 30 17 6 8 2 0 68 15 147
2011 Supervisor 42 35 12 10 2 0 0 77 11 53
2011 Non-supervisor 37 31 18 6 8 1 0 68 14 147

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 26 13 4 9 0 0 73 14 46
2019 Non-supervisor 45 34 10 7 4 0 0 79 11 152
2018 Supervisor 36 17 27 12 8 0 0 53 20 40
2018 Non-supervisor 36 31 15 6 13 0 0 67 19 110
2017 Supervisor 37 32 21 5 5 0 0 68 11 33
2017 Non-supervisor 40 26 13 11 9 0 0 67 20 114
2014 Supervisor 38 40 6 12 4 0 0 77 17 48
2014 Non-supervisor 36 35 12 9 7 0 0 72 16 146
2011 Supervisor 46 37 4 10 3 0 0 83 13 53
2011 Non-supervisor 37 32 15 8 7 1 0 70 15 145
2008 Supervisor 35 19 15 23 8 0 0 54 31 48
2008 Non-supervisor 28 38 17 13 4 0 0 66 17 118

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 29 13 2 11 0 2 73 14 47
2019 Non-supervisor 38 23 22 10 5 2 0 63 15 152
2018 Supervisor 35 12 17 19 14 3 0 48 35 41
2018 Non-supervisor 33 24 17 11 15 1 0 57 25 110
2017 Supervisor 42 5 31 3 17 0 2 48 20 33
2017 Non-supervisor 32 26 13 11 12 3 3 62 25 114
2014 Supervisor 33 31 10 13 10 0 3 66 24 48
2014 Non-supervisor 31 27 11 13 11 4 3 62 26 147
2011 Supervisor 39 29 8 17 5 2 0 69 23 53
2011 Non-supervisor 27 25 17 10 14 6 2 56 26 147
2008 Supervisor 33 15 13 23 13 2 2 50 37 48
2008 Non-supervisor 27 26 16 18 9 2 2 56 27 117
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 20 5 2 2 0 4 91 4 47
2019 Non-supervisor 51 26 13 3 3 1 2 80 6 152

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 31 6 9 2 0 2 82 12 47
2019 Non-supervisor 58 25 8 4 3 2 1 85 7 152
2018 Supervisor 43 22 12 10 5 5 3 70 17 41
2018 Non-supervisor 51 30 5 9 4 1 1 82 13 109
2017 Supervisor 45 32 11 0 5 0 6 82 6 33
2017 Non-supervisor 67 19 7 2 3 0 1 87 5 114
2014 Supervisor 48 27 8 6 6 2 3 79 13 48
2014 Non-supervisor 52 29 9 3 5 3 0 83 8 147
2011 Supervisor 49 29 8 6 4 3 2 82 10 53
2011 Non-supervisor 40 31 12 7 5 3 1 75 12 147
2008 Supervisor 42 21 10 6 10 6 4 70 19 48
2008 Non-supervisor 44 28 11 9 8 0 0 73 16 117

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 29 11 9 2 0 2 78 11 47
2019 Non-supervisor 56 25 11 5 3 0 0 81 8 150
2018 Supervisor 43 27 8 10 5 3 3 75 16 41
2018 Non-supervisor 44 34 3 10 7 0 2 80 17 110
2017 Supervisor 49 17 15 7 5 0 6 71 13 33
2017 Non-supervisor 59 22 9 5 3 2 0 82 8 114
2014 Supervisor 52 18 10 11 6 0 3 72 18 48
2014 Non-supervisor 43 33 10 9 3 1 0 77 13 147
2011 Supervisor 47 21 9 15 6 0 2 69 21 53
2011 Non-supervisor 38 36 8 13 4 1 1 75 17 146
2008 Supervisor 38 25 8 13 13 0 4 65 26 48
2008 Non-supervisor 40 25 13 13 9 0 1 65 22 118

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 36 4 3 4 0 2 89 7 47
2019 Non-supervisor 61 26 8 3 2 0 1 87 5 152
2018 Supervisor 48 21 13 7 3 3 5 75 11 41
2018 Non-supervisor 53 21 13 6 6 0 0 75 12 109
2017 Supervisor 46 23 17 3 5 0 6 73 9 33
2017 Non-supervisor 71 16 6 3 3 1 0 88 6 114
2014 Supervisor 52 25 6 2 12 0 3 79 15 48
2014 Non-supervisor 53 27 11 6 3 0 0 81 9 147

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 35 13 12 9 2 0 66 21 47
2019 Non-supervisor 39 34 12 7 4 4 0 76 11 151
2018 Supervisor 32 34 9 12 13 0 0 66 25 40
2018 Non-supervisor 29 31 19 10 10 2 0 61 20 110
2017 Supervisor 32 36 14 5 8 6 0 72 13 33
2017 Non-supervisor 28 34 22 5 9 2 0 64 14 113
2014 Supervisor 29 29 19 12 8 2 0 60 21 48
2014 Non-supervisor 23 29 18 12 9 7 0 57 23 145
2011 Supervisor 40 39 11 6 2 2 0 81 8 53
2011 Non-supervisor 23 27 17 14 10 10 0 55 27 148

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 34 17 13 8 0 0 62 21 47
2019 Non-supervisor 37 33 12 10 6 1 0 72 16 151
2018 Supervisor 29 23 19 15 13 0 0 52 29 40
2018 Non-supervisor 28 30 17 14 10 1 0 58 25 110
2017 Supervisor 37 32 14 12 5 0 0 69 18 33
2017 Non-supervisor 27 32 20 14 7 0 0 59 21 114
2014 Supervisor 31 33 21 6 8 0 0 65 15 48
2014 Non-supervisor 24 27 21 14 11 2 0 52 26 147
2011 Supervisor 37 33 10 16 4 0 2 71 20 53
2011 Non-supervisor 29 24 24 9 12 1 0 54 22 148
2008 Supervisor 30 17 11 19 21 0 2 48 41 47
2008 Non-supervisor 25 31 21 9 12 1 0 57 21 118

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 29 23 11 10 0 0 56 21 47
2019 Non-supervisor 26 35 16 11 7 4 0 64 19 151
2018 Supervisor 23 31 20 18 8 0 0 54 26 39
2018 Non-supervisor 21 33 19 15 11 2 0 55 26 110
2017 Supervisor 34 28 15 15 9 0 0 61 24 33
2017 Non-supervisor 25 28 21 15 9 2 0 54 25 114
2014 Supervisor 33 36 16 8 6 0 0 69 15 48
2014 Non-supervisor 18 32 19 14 10 7 0 54 25 147
2011 Supervisor 31 44 9 10 4 2 0 77 14 53
2011 Non-supervisor 22 30 21 18 3 7 0 56 22 148
2008 Supervisor 19 27 15 25 15 0 0 46 40 48
2008 Non-supervisor 19 31 24 14 8 4 0 51 24 118

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 32 15 17 9 0 0 60 25 47
2019 Non-supervisor 27 28 21 12 7 6 0 58 20 152
2018 Supervisor 25 33 15 17 11 0 0 57 27 40
2018 Non-supervisor 16 35 17 16 15 1 0 51 32 110
2017 Supervisor 30 42 13 0 14 0 0 72 14 33
2017 Non-supervisor 27 37 12 14 9 0 0 64 24 114
2014 Supervisor 21 39 10 21 6 2 0 62 28 48
2014 Non-supervisor 19 27 25 13 14 2 0 46 28 147
2011 Supervisor 22 44 9 20 6 0 0 65 25 53
2011 Non-supervisor 19 36 14 21 8 3 0 57 29 148
2008 Supervisor 19 23 10 23 25 0 0 42 48 48
2008 Non-supervisor 16 33 15 21 13 1 1 50 34 118
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 37 8 10 9 0 0 73 19 47
2019 Non-supervisor 39 37 9 10 5 0 0 76 15 151
2018 Supervisor 35 29 11 12 13 0 0 64 24 41
2018 Non-supervisor 31 34 14 12 9 0 0 64 22 110
2017 Supervisor 34 32 17 5 12 0 0 66 17 33
2017 Non-supervisor 40 34 13 9 4 0 0 74 13 113
2014 Supervisor 36 35 12 4 13 0 0 71 17 47
2014 Non-supervisor 29 29 20 15 8 0 0 57 23 147
2011 Supervisor 37 29 13 10 11 0 0 66 21 53
2011 Non-supervisor 27 37 13 12 8 1 1 66 21 148

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 34 7 8 9 2 0 75 18 47
2019 Non-supervisor 35 35 7 17 6 0 0 70 23 150
2018 Supervisor 31 35 14 9 8 0 3 68 18 40
2018 Non-supervisor 30 40 11 11 8 0 0 70 19 110
2017 Supervisor 33 41 12 11 3 0 0 74 15 33
2017 Non-supervisor 30 42 10 12 6 0 0 72 18 113

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 37 9 4 2 2 2 85 7 47
2019 Non-supervisor 48 28 12 6 4 1 1 78 10 151
2018 Supervisor 41 25 20 5 3 3 3 70 9 41
2018 Non-supervisor 44 28 15 7 6 0 1 73 13 110
2017 Supervisor 38 35 9 6 5 0 6 78 13 33
2017 Non-supervisor 51 32 5 9 2 0 1 84 11 113
2014 Supervisor 42 31 12 4 8 0 3 75 13 48
2014 Non-supervisor 46 31 11 6 3 1 1 79 9 147
2011 Supervisor 41 32 9 6 9 0 2 75 15 53
2011 Non-supervisor 29 44 11 10 3 1 1 75 14 147
2008 Supervisor 27 40 6 10 10 2 4 71 22 48
2008 Non-supervisor 42 25 13 12 7 0 2 68 19 118

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 35 2 11 2 0 5 85 14 46
2019 Non-supervisor 40 29 13 14 4 0 0 69 18 151
2018 Supervisor 45 36 7 5 6 0 2 82 10 41
2018 Non-supervisor 34 39 11 12 3 0 1 73 15 109
2017 Supervisor 54 30 3 13 0 0 0 84 13 33
2017 Non-supervisor 37 39 10 11 1 0 2 76 13 114
2014 Supervisor 54 20 8 10 4 0 3 76 15 48
2014 Non-supervisor 35 36 11 13 5 0 0 71 18 146
2011 Supervisor 54 35 6 2 2 0 2 90 4 53
2011 Non-supervisor 43 26 16 12 1 1 0 70 13 148
2008 Supervisor 60 21 10 2 6 0 0 81 8 48
2008 Non-supervisor 39 36 14 8 3 0 0 75 10 118

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 27 20 13 7 0 0 60 20 47
2019 Non-supervisor 32 32 18 5 7 5 1 68 13 149
2018 Supervisor 24 38 11 16 10 0 0 63 26 41
2018 Non-supervisor 29 30 14 13 11 3 0 61 24 110
2017 Supervisor 30 36 11 17 2 4 0 69 19 33
2017 Non-supervisor 36 40 8 8 6 2 0 78 14 114
2014 Supervisor 41 30 10 10 6 2 0 73 17 48
2014 Non-supervisor 31 37 14 5 10 1 1 70 16 147
2011 Supervisor 40 37 15 6 2 0 0 77 8 53
2011 Non-supervisor 35 34 9 12 7 3 0 71 20 148
2008 Supervisor 29 31 19 6 13 2 0 62 19 48
2008 Non-supervisor 31 26 15 18 8 1 1 59 26 118

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 26 10 15 17 4 7 53 36 47
2019 Non-supervisor 21 26 20 9 14 4 6 52 26 151
2018 Supervisor 17 21 10 20 22 6 5 43 47 41
2018 Non-supervisor 23 22 21 12 20 2 1 46 33 110
2017 Supervisor 21 19 14 20 19 2 5 43 42 33
2017 Non-supervisor 23 29 16 13 16 2 0 54 30 114
2014 Supervisor 20 21 8 27 13 0 11 46 45 48
2014 Non-supervisor 16 15 19 22 21 4 4 33 47 147
2011 Supervisor 24 20 8 27 13 0 9 48 43 53
2011 Non-supervisor 7 20 19 24 22 6 2 29 50 148
2008 Supervisor 13 11 9 15 38 0 15 28 63 47
2008 Non-supervisor 11 30 11 24 20 2 3 42 46 118

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 22 6 4 4 2 2 85 9 47
2019 Non-supervisor 65 18 7 3 2 1 5 87 6 152

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 9 11 0 0 4 14 86 0 47
2019 Non-supervisor 57 16 8 3 5 1 11 82 9 152

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 17 15 0 0 2 2 85 0 47
2019 Non-supervisor 56 24 9 4 1 0 5 84 6 152

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 17 14 5 2 6 2 77 8 46
2019 Non-supervisor 50 20 11 4 3 4 7 79 8 151

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 10 6 0 4 4 9 88 5 47
2019 Non-supervisor 61 13 7 5 4 1 9 83 10 152

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 8 5 0 3 2 2 92 3 46
2019 Non-supervisor 70 10 6 3 1 2 7 89 5 150

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 12 0 3 4 4 2 92 8 47
2019 Non-supervisor 76 7 4 1 3 2 7 92 3 152

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 88 4 0 0 0 4 4 100 0 47
2019 Non-supervisor 79 3 0 2 1 2 13 97 3 150

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 43 2 2 13 0 0 83 15 47
2019 Non-supervisor 33 41 11 7 5 1 1 76 13 152
2018 Supervisor 40 41 14 0 6 0 0 81 6 41
2018 Non-supervisor 35 36 13 9 6 0 0 72 16 111
2017 Supervisor 56 30 7 8 0 0 0 85 8 33
2017 Non-supervisor 33 40 9 13 3 0 1 74 17 113
2014 Supervisor 44 30 7 7 13 0 0 74 19 47
2014 Non-supervisor 27 41 16 10 6 0 0 68 16 147
2011 Supervisor 50 35 8 3 4 0 0 85 7 53
2011 Non-supervisor 36 34 15 6 7 0 1 71 14 148

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 36 9 0 9 2 0 82 9 47
2019 Non-supervisor 42 34 12 5 7 0 0 76 12 152
2018 Supervisor 48 30 7 9 6 0 0 78 15 41
2018 Non-supervisor 31 39 11 11 6 1 1 71 17 111
2017 Supervisor 53 28 11 2 5 0 0 81 8 33
2017 Non-supervisor 39 40 11 6 4 0 1 79 10 114
2014 Supervisor 54 19 11 6 10 0 0 73 17 48
2014 Non-supervisor 30 40 15 9 5 1 0 71 14 147

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 37 4 6 14 0 0 76 20 46
2019 Non-supervisor 45 35 9 5 4 0 1 81 10 149
2018 Supervisor 43 26 14 13 3 0 0 69 16 41
2018 Non-supervisor 35 35 16 6 7 0 0 71 14 111
2017 Supervisor 43 27 12 14 5 0 0 70 19 33
2017 Non-supervisor 43 32 12 9 4 0 0 75 13 113
2014 Supervisor 63 17 12 2 6 0 0 80 8 48
2014 Non-supervisor 37 36 14 8 5 1 0 73 13 147
2011 Supervisor 46 37 13 4 0 0 0 83 4 53
2011 Non-supervisor 39 40 11 7 2 0 1 80 9 148

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 39 14 6 5 0 0 75 11 47
2019 Non-supervisor 32 36 20 4 3 4 0 72 7 152
2018 Supervisor 34 36 14 5 11 0 0 70 15 41
2018 Non-supervisor 25 30 25 13 7 0 0 55 20 109
2017 Supervisor 35 46 12 2 5 0 0 81 8 33
2017 Non-supervisor 30 40 18 7 5 2 0 70 12 114

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 31 2 11 11 0 0 76 22 47
2019 Non-supervisor 66 24 5 3 3 0 0 90 5 152
2018 Supervisor 46 35 7 6 6 0 0 81 12 41
2018 Non-supervisor 50 30 9 7 4 0 0 81 10 110
2017 Supervisor 32 53 2 11 2 0 0 85 13 33
2017 Non-supervisor 65 24 6 2 2 0 0 90 4 114
2014 Supervisor 46 25 4 10 14 0 0 71 24 48
2014 Non-supervisor 47 32 14 4 3 0 0 80 7 147
2011 Supervisor 52 33 2 8 5 0 0 85 13 53
2011 Non-supervisor 53 30 6 5 4 1 1 85 9 148

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 37 15 15 9 0 0 61 24 47
2019 Non-supervisor 42 37 12 5 5 0 0 79 9 150
2018 Supervisor 25 33 8 21 11 0 2 59 33 41
2018 Non-supervisor 35 34 15 10 6 1 0 69 16 111
2017 Supervisor 13 31 21 14 21 0 0 44 35 33
2017 Non-supervisor 48 37 9 2 3 0 1 86 5 114
2014 Supervisor 26 27 12 19 16 0 0 53 35 48
2014 Non-supervisor 37 39 14 7 2 1 1 77 9 146
2011 Supervisor 21 45 9 11 13 0 0 66 25 53
2011 Non-supervisor 51 33 11 3 1 0 1 85 5 147
2008 Supervisor 19 33 13 15 21 0 0 52 35 48
2008 Non-supervisor 31 38 16 11 3 0 0 69 14 118

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 24 2 5 0 2 8 93 5 47
2019 Non-supervisor 77 11 3 1 3 2 2 92 5 152
2017 Supervisor 57 14 13 5 0 0 9 79 6 33
2017 Non-supervisor 64 17 7 3 4 1 3 85 7 114
2014 Supervisor 40 14 10 6 21 2 7 59 30 48
2014 Non-supervisor 50 22 6 5 4 7 7 83 10 147
2011 Supervisor 36 31 11 6 8 0 9 73 15 53
2011 Non-supervisor 47 27 7 7 7 3 2 77 15 148

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 34 39 27 46
2019 Non-supervisor 27 38 35 152
2018 Supervisor 40 22 38 41
2018 Non-supervisor 34 28 38 111
2017 Supervisor 39 21 40 33
2017 Non-supervisor 35 34 31 114
2014 Supervisor 44 33 23 48
2014 Non-supervisor 24 42 34 147
2011 Supervisor 44 36 20 53
2011 Non-supervisor 30 34 36 148

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 29 13 58 0 0 0 16
2019 Non-supervisor 13 17 54 0 12 5 41
2018 Supervisor 12 18 64 0 0 6 16
2018 Non-supervisor 14 23 58 3 3 0 38
2017 Supervisor 6 8 86 0 0 0 14
2017 Non-supervisor 10 14 58 11 7 0 39
2014 Supervisor 34 15 51 0 9999 0 21
2014 Non-supervisor 20 21 51 0 9999 9 35
2011 Supervisor 21 12 57 4 9999 5 23
2011 Non-supervisor 13 20 55 0 9999 12 43
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 22 0 4 11 0 0 85 15 47
2019 Non-supervisor 55 29 11 3 2 0 0 84 5 150
2018 Supervisor 60 29 2 8 0 0 0 89 8 41
2018 Non-supervisor 50 35 8 4 3 0 0 85 6 111
2017 Supervisor 52 40 9 0 0 0 0 91 0 33
2017 Non-supervisor 40 42 8 5 4 0 0 83 10 112
2014 Supervisor 63 25 6 6 0 0 0 88 6 48
2014 Non-supervisor 46 36 11 3 3 1 0 83 6 147
2011 Supervisor 61 28 10 2 0 0 0 88 2 53
2011 Non-supervisor 46 40 8 2 3 1 0 87 5 147
2008 Supervisor 58 25 6 8 2 0 0 83 10 48
2008 Non-supervisor 43 42 8 7 0 1 0 85 7 118

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 33 5 0 7 0 2 88 7 47
2019 Non-supervisor 50 35 10 4 1 0 0 86 5 152
2018 Supervisor 44 38 5 10 3 0 0 82 13 41
2018 Non-supervisor 34 51 7 5 4 1 0 85 9 111
2017 Supervisor 61 31 0 5 3 0 0 91 9 33
2017 Non-supervisor 43 39 12 3 4 0 0 82 6 114
2014 Supervisor 67 21 12 0 0 0 0 88 0 48
2014 Non-supervisor 41 44 12 2 1 0 0 85 3 147
2011 Supervisor 56 33 6 4 2 0 0 89 6 53
2011 Non-supervisor 52 35 8 3 1 1 0 88 4 148

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 37 25 15 11 0 0 25 50 47
2019 Non-supervisor 16 17 33 20 12 1 1 33 34 151
2018 Supervisor 17 40 31 5 6 0 3 11 58 41
2018 Non-supervisor 17 23 36 10 11 0 2 22 41 111
2017 Supervisor 17 40 29 2 12 0 0 14 57 33
2017 Non-supervisor 14 19 33 23 10 1 0 34 33 114
2014 Supervisor 12 28 31 14 15 0 0 28 41 48
2014 Non-supervisor 11 26 38 15 7 1 1 22 38 146
2011 Supervisor 6 22 33 24 14 0 0 39 29 53
2011 Non-supervisor 6 21 33 24 12 2 3 38 28 148
2008 Supervisor 17 27 29 17 8 0 2 26 45 48
2008 Non-supervisor 14 25 29 24 4 1 3 29 41 118

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 18 48 16 8 0 0 24 27 47
2019 Non-supervisor 6 13 23 28 24 3 3 55 20 151
2018 Supervisor 14 19 32 18 13 0 3 33 34 41
2018 Non-supervisor 13 17 32 21 15 1 1 36 31 111
2017 Supervisor 4 26 30 19 21 0 0 40 30 33
2017 Non-supervisor 13 12 34 21 19 2 1 40 25 112
2014 Supervisor 8 10 27 23 30 0 2 54 19 48
2014 Non-supervisor 9 13 26 29 17 1 4 49 23 146
2011 Supervisor 4 15 18 32 31 0 0 63 19 53
2011 Non-supervisor 5 9 20 32 27 4 3 65 14 148
2008 Supervisor 6 21 25 33 10 2 2 46 28 48
2008 Non-supervisor 10 20 23 25 14 4 3 42 33 118

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 18 35 21 16 0 0 37 28 47
2019 Non-supervisor 7 12 30 22 20 3 4 46 21 151
2018 Supervisor 7 22 25 29 14 0 3 45 29 41
2018 Non-supervisor 16 22 18 24 15 1 3 41 40 111
2017 Supervisor 4 12 27 35 18 0 4 55 17 33
2017 Non-supervisor 10 22 27 20 15 2 4 38 34 113
2014 Supervisor 12 21 27 27 14 0 0 40 33 48
2014 Non-supervisor 14 26 24 20 11 1 4 32 42 147
2011 Supervisor 10 13 32 24 21 0 0 45 23 53
2011 Non-supervisor 14 15 30 21 15 2 3 38 30 147
2008 Supervisor 17 10 42 19 10 0 2 30 28 48
2008 Non-supervisor 21 17 29 18 9 3 3 28 40 117

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 22 34 13 11 0 0 24 42 47
2019 Non-supervisor 7 10 24 26 29 1 3 57 18 150
2018 Supervisor 19 32 23 13 8 2 3 22 54 41
2018 Non-supervisor 14 17 24 18 25 1 0 44 32 110
2017 Supervisor 25 21 37 14 3 0 0 17 46 33
2017 Non-supervisor 11 11 30 19 25 2 1 46 23 113
2014 Supervisor 8 25 27 26 15 0 0 41 33 48
2014 Non-supervisor 7 17 33 26 14 1 2 41 25 146
2011 Supervisor 4 11 38 32 13 2 0 46 15 53
2011 Non-supervisor 5 10 24 36 20 2 2 59 16 148
2008 Supervisor 8 17 44 17 13 0 2 30 26 48
2008 Non-supervisor 9 12 33 30 13 2 2 45 21 116

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 25 27 10 4 0 0 14 58 47
2019 Non-supervisor 17 13 18 23 24 1 4 49 32 151
2018 Supervisor 18 29 30 10 10 0 3 21 48 41
2018 Non-supervisor 23 20 23 16 15 0 3 32 45 111
2017 Supervisor 25 38 27 6 5 0 0 11 62 33
2017 Non-supervisor 11 31 21 22 11 1 4 35 43 112
2014 Supervisor 29 35 13 6 15 2 0 22 65 48
2014 Non-supervisor 22 22 23 15 12 1 5 28 47 146
2011 Supervisor 19 26 33 11 7 2 2 19 47 53
2011 Non-supervisor 6 15 29 29 15 3 3 47 22 148
2008 Supervisor 17 29 33 10 2 6 2 14 50 48
2008 Non-supervisor 15 20 26 22 12 0 6 36 36 117

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 18 36 27 8 0 2 36 27 47
2019 Non-supervisor 9 13 23 20 27 6 3 51 24 150
2018 Supervisor 10 32 31 13 9 0 5 23 44 41
2018 Non-supervisor 13 18 36 15 12 5 1 29 33 109
2017 Supervisor 10 24 32 15 16 0 4 32 35 33
2017 Non-supervisor 13 15 21 27 18 2 3 48 30 113
2014 Supervisor 4 19 22 23 30 0 2 54 23 48
2014 Non-supervisor 4 7 29 32 22 3 3 57 12 146
2011 Supervisor 4 8 32 32 18 2 4 53 12 53
2011 Non-supervisor 3 10 30 29 19 6 3 53 14 147
2008 Supervisor 4 23 29 29 6 2 6 39 30 48
2008 Non-supervisor 14 15 28 15 19 5 3 38 31 118

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 6 49 24 9 0 0 34 17 47
2019 Non-supervisor 7 12 26 22 27 6 1 52 20 148
2018 Supervisor 9 19 33 25 10 0 5 36 30 41
2018 Non-supervisor 14 22 24 19 17 2 3 37 37 111
2017 Supervisor 8 13 36 31 13 0 0 44 21 33
2017 Non-supervisor 10 16 33 19 15 4 2 36 28 113
2014 Supervisor 6 26 37 11 17 0 2 29 33 48
2014 Non-supervisor 11 26 25 20 13 3 2 35 38 146

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 7 31 36 21 0 0 57 12 47
2019 Non-supervisor 2 6 24 28 37 1 2 67 9 151

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 36 17 10 13 2 0 59 24 47
2019 Non-supervisor 22 39 17 15 5 2 0 63 20 151

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 22 7 4 7 0 0 81 11 46
2019 Non-supervisor 46 36 5 8 3 1 0 83 11 150
2018 Supervisor 59 24 5 4 6 2 0 85 10 41
2018 Non-supervisor 48 25 10 10 7 1 0 73 17 110
2017 Supervisor 76 13 3 5 2 0 0 90 8 33
2017 Non-supervisor 56 27 7 6 4 0 0 83 10 114
2014 Supervisor 64 17 0 8 8 0 3 83 17 48
2014 Non-supervisor 47 27 9 9 7 1 0 75 16 147

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 44 3 4 5 0 0 88 9 44
2019 Non-supervisor 56 31 6 6 1 0 0 87 7 151
2018 Supervisor 58 32 5 2 2 0 0 90 5 41
2018 Non-supervisor 52 33 7 4 5 0 0 85 8 111
2017 Supervisor 72 23 3 2 0 0 0 95 2 33
2017 Non-supervisor 65 26 5 4 1 0 0 91 4 113
2014 Supervisor 58 25 4 4 6 0 3 85 10 48
2014 Non-supervisor 49 35 7 5 3 0 0 85 8 147

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 37 9 0 7 0 0 84 7 47
2019 Non-supervisor 47 38 7 5 1 1 1 87 6 152
2018 Supervisor 47 38 2 5 6 0 2 87 11 41
2018 Non-supervisor 42 38 11 2 5 2 0 82 7 110

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 38 15 3 2 0 0 79 6 47
2019 Non-supervisor 43 42 8 5 3 0 0 85 7 152
2018 Supervisor 44 39 7 7 3 0 0 82 11 41
2018 Non-supervisor 40 33 14 5 4 3 0 75 10 110
2017 Supervisor 57 21 11 8 3 0 0 78 11 33
2017 Non-supervisor 44 40 12 1 1 2 0 86 2 113
2014 Supervisor 53 33 2 6 4 2 0 87 11 48
2014 Non-supervisor 42 36 16 1 3 2 0 79 5 147
2011 Supervisor 46 35 8 5 4 2 0 83 9 53
2011 Non-supervisor 36 37 11 10 3 2 0 75 14 148

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 43 10 0 2 0 0 88 2 47
2019 Non-supervisor 49 36 9 3 1 2 0 87 4 149
2018 Supervisor 53 22 10 5 6 4 0 78 11 41
2018 Non-supervisor 40 33 19 4 1 3 0 75 5 110
2017 Supervisor 50 31 13 3 3 0 0 81 6 33
2017 Non-supervisor 44 31 16 1 1 6 0 80 2 114
2014 Supervisor 54 40 2 2 2 0 0 94 4 48
2014 Non-supervisor 44 37 15 1 0 3 0 84 1 147

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 25 17 4 2 0 0 77 7 47
2019 Non-supervisor 57 32 6 3 2 0 0 89 5 150
2018 Supervisor 47 30 8 7 8 0 0 77 15 41
2018 Non-supervisor 45 35 7 9 5 0 0 79 13 110
2017 Supervisor 57 30 5 2 5 0 0 88 8 33
2017 Non-supervisor 51 36 5 5 2 0 0 87 8 113
2014 Supervisor 53 31 4 6 6 0 0 83 13 48
2014 Non-supervisor 46 34 10 7 3 0 0 81 9 147
2011 Supervisor 54 27 10 9 0 0 0 81 9 53
2011 Non-supervisor 49 32 8 9 3 0 0 81 12 148
2008 Supervisor 46 10 13 19 13 0 0 56 31 48
2008 Non-supervisor 37 38 14 7 4 0 0 75 11 118

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 27 11 7 7 4 2 73 15 47
2019 Non-supervisor 34 29 12 7 6 7 5 72 14 152
2018 Supervisor 38 30 8 12 6 2 5 74 18 41
2018 Non-supervisor 30 24 19 9 8 5 4 59 19 110
2017 Supervisor 52 27 10 6 2 0 3 82 8 33
2017 Non-supervisor 34 39 12 5 0 4 6 81 5 114
2014 Supervisor 51 26 8 0 10 0 5 81 11 48
2014 Non-supervisor 31 23 15 12 9 6 4 60 24 147

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 33 8 6 4 0 2 81 11 47
2019 Non-supervisor 40 34 12 7 4 2 1 76 11 152
2018 Supervisor 47 31 2 10 6 5 0 81 16 41
2018 Non-supervisor 35 28 18 10 6 1 2 65 16 110
2017 Supervisor 70 13 5 3 5 4 0 86 9 33
2017 Non-supervisor 50 26 7 7 6 4 0 79 13 114
2014 Supervisor 61 19 8 0 10 2 0 81 11 48
2014 Non-supervisor 35 32 15 9 5 4 1 70 14 147
2011 Supervisor 54 23 13 4 3 0 2 79 7 53
2011 Non-supervisor 28 36 14 12 6 3 1 67 19 148
2008 Supervisor 35 29 10 8 13 4 0 67 22 48
2008 Non-supervisor 29 36 10 11 8 5 2 69 20 118

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 31 14 10 7 2 0 69 17 47
2019 Non-supervisor 34 37 17 5 4 2 0 73 9 150
2018 Supervisor 42 36 14 0 6 2 0 80 6 41
2018 Non-supervisor 31 33 17 8 9 3 0 66 17 108

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 18 17 15 12 6 4 51 30 47
2019 Non-supervisor 25 23 19 9 10 10 5 56 22 152
2018 Supervisor 24 19 12 9 20 11 5 51 34 40
2018 Non-supervisor 21 17 15 13 23 8 4 42 41 110
2017 Supervisor 31 12 15 14 11 5 12 52 30 33
2017 Non-supervisor 16 19 18 17 9 19 3 44 33 114
2014 Supervisor 23 13 20 12 13 8 11 44 31 48
2014 Non-supervisor 14 12 22 14 27 9 2 29 46 147
2011 Supervisor 29 18 11 16 11 9 5 55 32 53
2011 Non-supervisor 12 13 17 15 20 19 4 32 46 148

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 30 5 4 6 0 0 85 10 47
2019 Non-supervisor 54 34 4 5 2 0 0 88 7 152
2017 Supervisor 24 62 5 3 6 0 0 86 9 33
2017 Non-supervisor 48 44 1 6 1 0 0 92 7 114
2014 Supervisor 57 31 2 6 4 0 0 87 11 48
2014 Non-supervisor 39 47 5 7 1 0 0 86 8 147
2011 Supervisor 62 36 2 0 0 0 0 98 0 53
2011 Non-supervisor 49 36 6 7 3 1 0 85 9 148
2008 Supervisor 63 23 6 6 2 0 0 85 8 48
2008 Non-supervisor 47 42 4 5 1 0 0 90 6 118

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 19 2 2 4 0 0 92 6 47
2019 Non-supervisor 53 33 5 5 4 0 0 87 8 152
2017 Supervisor 80 18 2 0 0 0 0 98 0 33
2017 Non-supervisor 52 41 3 1 3 0 0 93 3 114
2014 Supervisor 80 18 2 0 0 0 0 98 0 48
2014 Non-supervisor 57 34 5 2 1 0 0 91 4 147
2011 Supervisor 78 16 4 2 0 0 0 94 2 53
2011 Non-supervisor 58 31 5 4 1 0 0 90 5 147

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 27 5 4 4 0 0 87 8 45
2019 Non-supervisor 52 27 9 6 3 1 1 81 9 152
2017 Supervisor 69 23 6 2 0 0 0 92 2 32
2017 Non-supervisor 62 29 7 0 2 0 0 91 2 113
2014 Supervisor 70 16 4 4 2 0 4 90 6 48
2014 Non-supervisor 51 34 7 5 1 1 1 86 6 147

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 23 4 2 13 0 0 81 15 47
2019 Non-supervisor 65 16 6 7 6 0 0 81 13 152
2017 Supervisor 74 5 10 6 5 0 0 79 11 33
2017 Non-supervisor 57 18 8 10 7 0 0 75 17 114
2014 Supervisor 52 27 12 4 2 0 3 81 6 48
2014 Non-supervisor 54 21 10 8 7 0 1 76 15 147
2011 Supervisor 61 19 4 8 8 0 0 81 16 53
2011 Non-supervisor 56 23 7 9 3 0 1 80 13 148
2008 Supervisor 54 25 4 10 6 0 0 79 17 48
2008 Non-supervisor 56 20 6 14 4 0 0 76 18 118

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 15 9 2 7 0 0 81 10 46
2019 Non-supervisor 70 19 3 4 4 0 0 89 8 151
2017 Supervisor 79 9 3 4 5 0 0 88 9 33
2017 Non-supervisor 63 16 7 10 3 0 1 81 13 114
2014 Supervisor 77 8 8 4 0 0 3 88 4 48
2014 Non-supervisor 64 18 5 3 8 0 2 84 11 147
2011 Supervisor 77 11 6 4 2 0 0 88 6 53
2011 Non-supervisor 62 18 6 7 7 0 1 80 14 147
2008 Supervisor 68 15 6 6 2 0 2 85 9 47
2008 Non-supervisor 63 19 7 3 3 1 4 87 6 118

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 79 10 0 3 5 0 2 92 8 46
2019 Non-supervisor 88 6 0 3 2 0 1 95 5 150
2017 Supervisor 81 3 8 2 0 0 6 89 2 33
2017 Non-supervisor 83 9 2 4 1 0 1 93 5 114
2014 Supervisor 77 14 4 2 0 0 3 94 2 48
2014 Non-supervisor 78 13 3 1 4 0 2 93 4 147
2011 Supervisor 79 10 7 0 0 0 3 92 0 53
2011 Non-supervisor 72 15 4 5 1 1 3 90 6 147
2008 Supervisor 73 13 2 4 2 0 6 91 7 48
2008 Non-supervisor 79 13 4 2 1 1 1 93 3 117

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 52 9 6 2 4 0 82 9 47
2019 Non-supervisor 54 20 14 6 3 3 0 76 9 151

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 31 4 2 0 0 10 94 2 47
2019 Non-supervisor 33 37 15 6 3 1 5 74 10 150

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 16 6 0 2 0 10 91 3 47
2019 Non-supervisor 53 24 7 1 1 10 5 91 2 149

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 47
2019 Non-supervisor 12 88 152
2018 Supervisor 20 80 41
2018 Non-supervisor 16 84 110

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 22 78 47
2019 Non-supervisor 22 78 150

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 27 12 7 4 19 7 68 16 47
2019 Non-supervisor 17 13 16 11 6 28 9 48 27 152
2018 Supervisor 25 24 16 2 8 25 0 64 14 41
2018 Non-supervisor 17 15 18 6 5 33 6 53 18 110
2017 Supervisor 24 30 11 0 5 20 10 77 8 33
2017 Non-supervisor 11 12 22 5 3 35 11 43 16 114
2014 Supervisor 16 19 24 6 10 19 5 46 22 48
2014 Non-supervisor 12 11 14 12 15 30 5 36 42 146

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 26 15 7 2 4 0 75 10 47
2019 Non-supervisor 32 32 17 5 3 10 1 72 9 151
2018 Supervisor 41 30 7 7 6 9 0 78 14 41
2018 Non-supervisor 30 24 15 9 3 16 3 67 15 110
2017 Supervisor 46 32 14 0 5 3 0 80 6 33
2017 Non-supervisor 36 22 22 4 3 10 2 67 8 111
2014 Supervisor 34 25 21 6 10 4 0 61 17 48
2014 Non-supervisor 23 24 19 9 13 12 0 53 26 146
2011 Supervisor 46 31 8 6 9 0 0 77 15 53
2011 Non-supervisor 32 28 21 9 3 6 1 64 13 148

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 13 87 41
2018 Non-supervisor 11 89 110

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 18 15 0 2 24 15 72 4 46
2019 Non-supervisor 20 14 21 2 2 35 6 57 7 152
2018 Supervisor 26 27 6 2 6 23 9 79 12 41
2018 Non-supervisor 20 15 20 0 5 34 6 59 8 109
2017 Supervisor 29 9 17 0 5 31 9 62 9 33
2017 Non-supervisor 8 16 23 0 1 41 11 49 2 113
2014 Supervisor 27 18 15 4 2 25 9 69 9 48
2014 Non-supervisor 15 17 15 3 5 38 8 59 14 147

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 29 14 0 2 8 0 82 3 47
2019 Non-supervisor 38 28 20 2 2 10 1 74 4 151
2018 Supervisor 49 28 5 2 6 7 2 86 9 41
2018 Non-supervisor 35 21 16 2 4 20 2 72 8 110
2017 Supervisor 47 33 6 0 5 9 0 88 6 33
2017 Non-supervisor 25 38 18 1 2 14 2 75 4 114
2014 Supervisor 44 29 13 4 4 6 0 78 9 48
2014 Non-supervisor 28 25 18 3 4 21 2 69 9 147
2011 Supervisor 52 33 13 2 0 0 0 85 2 53
2011 Non-supervisor 36 34 16 4 2 9 0 76 6 148

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 10 90 47
2019 Non-supervisor 21 79 152
2017 Non-supervisor 14 86 114
2014 Supervisor 19 81 48
2014 Non-supervisor 12 88 147

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2017 Non-supervisor 89 11 16
2014 Non-supervisor 89 11 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-supervisor 68 25 0 0 0 7 0 100 0 14
2014 Non-supervisor 56 32 12 0 0 0 0 88 0 16
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 22 6 0 6 0 2 88 6 47
2019 Non-supervisor 72 19 6 1 3 0 0 91 3 151
2018 Supervisor 57 16 11 5 5 3 3 78 11 41
2018 Non-supervisor 58 23 6 6 5 1 0 82 11 110
2017 Supervisor 45 28 13 6 2 0 6 77 9 33
2017 Non-supervisor 73 16 6 1 2 1 0 90 3 114

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 36 6 6 7 0 6 80 14 47

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 40 9 0 2 2 0 88 2 47
2019 Non-supervisor 44 34 14 3 1 4 0 81 4 152
2018 Supervisor 47 39 7 3 0 4 0 89 3 41
2018 Non-supervisor 42 36 11 5 4 2 0 80 9 109
2017 Supervisor 58 25 16 2 0 0 0 82 2 33
2017 Non-supervisor 46 37 9 4 4 1 0 83 8 114

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 34 7 17 5 5 0 70 23 46
2019 Non-supervisor 34 38 15 7 4 2 0 74 11 152
2018 Supervisor 22 44 13 14 8 0 0 65 22 41
2018 Non-supervisor 31 33 13 13 9 1 0 65 23 111
2017 Supervisor 19 30 20 25 5 0 0 50 30 33
2017 Non-supervisor 26 40 12 11 7 4 0 68 19 114

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 29 4 4 2 0 0 90 6 47
2019 Non-supervisor 54 22 14 4 4 0 2 77 8 151
2018 Supervisor 52 22 12 8 0 0 6 79 8 41
2018 Non-supervisor 38 31 14 7 6 1 2 71 14 110
2017 Supervisor 46 27 9 8 6 0 4 76 15 32
2017 Non-supervisor 39 26 20 6 7 0 3 67 13 113

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 23 26 10 22 0 0 42 32 47
2019 Non-supervisor 38 27 12 13 9 0 1 65 22 151
2018 Supervisor 7 26 26 15 26 0 0 33 41 41
2018 Non-supervisor 17 23 28 15 16 0 0 41 31 111
2017 Supervisor 4 13 32 31 20 0 0 17 51 33
2017 Non-supervisor 24 24 20 18 10 1 2 50 29 114

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 14 29 16 16 0 0 39 32 47
2019 Non-supervisor 42 28 14 6 7 1 2 73 13 151
2018 Supervisor 16 11 27 20 25 0 0 27 45 41
2018 Non-supervisor 30 19 22 16 12 1 1 50 28 110
2017 Supervisor 8 31 24 16 20 0 0 39 37 33
2017 Non-supervisor 29 28 19 11 11 0 3 58 23 113

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 28 23 12 24 0 0 40 37 47
2019 Non-supervisor 38 25 14 11 12 0 1 63 22 148
2018 Supervisor 12 15 25 21 25 0 3 28 46 40
2018 Non-supervisor 21 16 25 16 22 0 1 37 38 109
2017 Supervisor 11 23 17 28 20 0 0 34 49 33
2017 Non-supervisor 25 18 21 18 15 0 3 45 33 114

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 27 11 8 15 0 2 65 24 47
2019 Non-supervisor 62 20 10 2 3 0 4 85 5 149
2018 Supervisor 30 21 18 15 13 0 3 53 28 40
2018 Non-supervisor 48 19 15 4 7 0 5 72 12 107
2017 Supervisor 25 27 25 17 7 0 0 52 24 33
2017 Non-supervisor 52 21 13 2 4 0 8 80 6 113

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 36 7 10 11 0 2 71 21 47
2019 Non-supervisor 52 24 15 4 4 0 1 76 8 151
2018 Supervisor 27 25 15 17 16 0 0 52 32 41
2018 Non-supervisor 39 26 16 10 9 0 1 65 19 109
2017 Supervisor 25 32 18 9 17 0 0 57 26 33
2017 Non-supervisor 42 35 13 5 3 0 2 78 8 113

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 38 14 4 10 0 0 72 14 47
2019 Non-supervisor 46 26 17 4 5 1 2 74 9 150
2018 Supervisor 35 23 23 9 8 0 3 59 18 40
2018 Non-supervisor 33 31 24 6 6 0 0 63 12 108
2017 Supervisor 49 21 15 10 5 0 0 70 15 33
2017 Non-supervisor 36 31 16 11 4 0 2 69 15 113

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 39 11 16 16 0 0 57 32 47
2019 Non-supervisor 33 33 16 9 6 0 2 67 16 149
2018 Supervisor 16 15 34 19 17 0 0 30 36 40
2018 Non-supervisor 28 24 22 12 14 0 1 52 26 110
2017 Supervisor 15 23 28 22 11 0 2 38 33 33
2017 Non-supervisor 22 36 19 11 9 0 3 60 21 113

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 48 4 4 14 0 0 78 18 47
2019 Non-supervisor 40 26 18 11 5 0 1 66 16 149
2018 Supervisor 22 41 15 12 11 0 0 63 22 40
2018 Non-supervisor 34 20 19 16 10 1 1 55 26 110
2017 Supervisor 36 24 14 17 6 0 2 62 24 33
2017 Non-supervisor 32 27 19 8 11 0 3 60 19 113

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 23 5 6 7 0 0 82 13 46
2019 Non-supervisor 54 25 11 6 4 0 1 79 10 150

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 23 12 11 3 0 0 74 14 47
2019 Non-supervisor 48 32 11 5 4 0 1 80 9 149
2018 Supervisor 37 34 15 12 2 0 0 70 14 40
2018 Non-supervisor 41 24 22 7 7 0 0 64 14 110
2017 Supervisor 46 14 13 18 9 0 0 61 26 33
2017 Non-supervisor 42 27 15 9 3 1 3 72 13 113

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 4 8 0 0 0 0 92 0 47
2019 Non-supervisor 68 22 4 2 3 0 1 91 5 150
2018 Supervisor 79 10 3 8 0 0 0 89 8 40
2018 Non-supervisor 61 20 10 2 6 0 2 82 8 110
2017 Supervisor 82 18 0 0 0 0 0 100 0 33
2017 Non-supervisor 71 16 5 2 1 0 4 91 4 114

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 2 0 0 0 2 9 100 0 46
2019 Non-supervisor 82 6 3 1 2 0 6 94 3 149
2018 Supervisor 91 0 0 3 0 3 3 97 3 39
2018 Non-supervisor 75 11 4 3 1 0 5 91 4 109

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 8 8 3 4 0 0 85 7 47
2019 Non-supervisor 72 10 6 2 5 1 4 87 7 149
2018 Supervisor 77 5 5 5 6 0 3 84 11 40
2018 Non-supervisor 69 13 5 1 7 0 5 86 8 110
2017 Supervisor 87 5 0 0 8 0 0 92 8 33
2017 Non-supervisor 76 11 4 3 2 1 4 91 5 113

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 24 11 0 7 0 2 81 7 47
2019 Non-supervisor 69 19 6 3 1 0 3 91 3 151
2018 Supervisor 57 22 10 3 6 0 2 81 9 41
2018 Non-supervisor 55 28 10 4 0 1 3 86 4 111
2017 Supervisor 70 21 6 2 0 0 0 91 2 33
2017 Non-supervisor 65 20 6 3 2 0 4 88 6 114

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 24 6 2 6 0 2 85 8 47
2019 Non-supervisor 64 16 6 5 6 0 3 83 11 150
2018 Supervisor 52 20 7 7 8 0 5 76 16 41
2018 Non-supervisor 55 19 12 5 7 0 3 76 12 110
2017 Supervisor 58 11 9 11 5 0 6 73 17 33
2017 Non-supervisor 71 14 8 3 1 0 3 88 4 114

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 21 12 0 4 2 2 84 4 45
2019 Non-supervisor 68 5 1 1 0 0 26 97 2 151
2018 Supervisor 51 34 10 2 2 0 0 85 5 41
2018 Non-supervisor 64 5 1 0 0 1 29 99 0 107
2017 Supervisor 46 35 16 2 0 0 0 82 2 33
2017 Non-supervisor 59 4 2 2 0 0 34 95 3 113

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 83 13 2 0 0 0 2 98 0 46
2019 Non-supervisor 76 8 6 1 0 0 8 92 1 151
2018 Supervisor 78 12 5 0 0 0 5 95 0 41
2018 Non-supervisor 62 13 9 3 3 1 9 84 6 109
2017 Supervisor 69 20 7 0 3 0 0 89 3 32
2017 Non-supervisor 72 15 5 2 2 0 4 90 4 114

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 2 7 2 0 0 2 91 2 45
2019 Non-supervisor 63 11 9 4 9 0 5 77 14 152
2018 Supervisor 79 14 0 0 2 0 5 98 2 41
2018 Non-supervisor 63 11 4 7 10 0 4 78 18 110
2017 Supervisor 75 11 9 3 2 0 0 86 5 33
2017 Non-supervisor 61 12 9 3 7 1 6 80 11 114

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 8 6 0 0 0 2 94 0 46
2019 Non-supervisor 64 17 11 5 1 0 2 83 6 151
2018 Supervisor 74 15 5 0 0 0 5 94 0 41
2018 Non-supervisor 56 21 12 3 3 1 4 81 6 110
2017 Supervisor 72 14 11 0 3 0 0 86 3 33
2017 Non-supervisor 54 29 13 1 0 0 3 86 1 114

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 39 32 19 3 0 0 46 22 47
2019 Non-supervisor 27 36 27 8 2 0 0 64 9 152
2018 Supervisor 7 31 32 19 12 0 0 38 30 41
2018 Non-supervisor 17 29 33 13 8 0 0 47 20 110
2017 Supervisor 7 19 35 18 22 0 0 26 40 33
2017 Non-supervisor 17 32 38 8 5 0 0 49 13 114

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 23 47 12 9 0 0 21 32 47
2019 Non-supervisor 6 15 35 23 21 0 0 43 22 149
2018 Supervisor 19 17 40 13 10 0 0 23 37 40
2018 Non-supervisor 14 14 35 22 15 0 0 37 29 110
2017 Supervisor 10 36 25 29 0 0 0 29 46 33
2017 Non-supervisor 8 12 35 29 16 0 0 45 20 114
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 44 19 0 2 0 0 35 65 47
2019 Non-supervisor 43 30 15 3 4 2 2 45 55 151
2018 Supervisor 35 40 17 8 0 0 0 35 65 41
2018 Non-supervisor 46 30 12 5 2 4 1 48 52 111
2017 Supervisor 30 29 24 6 4 7 0 32 68 33
2017 Non-supervisor 42 31 12 7 2 4 3 44 56 114

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 62 38 30
2019 Non-supervisor 56 44 80

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 54 46 30
2019 Non-supervisor 59 41 80
2018 Supervisor 53 47 26
2018 Non-supervisor 54 46 55

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 12 11 7 2 0 9 79 9 47
2019 Non-supervisor 52 13 10 9 7 0 8 71 18 151
2018 Supervisor 65 7 6 2 6 0 13 84 9 41
2018 Non-supervisor 57 11 8 6 6 3 9 77 14 111

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 30 10 0 3 0 11 85 4 30
2019 Non-supervisor 30 26 19 7 8 0 10 62 17 79
2018 Supervisor 44 25 0 7 8 0 16 82 18 26
2018 Non-supervisor 19 32 15 20 8 0 6 54 30 54
2017 Supervisor 45 25 7 8 5 0 11 78 14 21
2017 Non-supervisor 32 23 14 12 10 0 9 60 25 60

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 3 20 6 7 17 0 48 43 45 30
2019 Non-supervisor 8 15 21 6 14 1 35 35 31 79
2018 Supervisor 12 8 7 5 12 4 52 44 39 26
2018 Non-supervisor 2 13 9 21 15 2 39 25 60 55
2017 Supervisor 4 6 3 4 14 5 63 31 58 21
2017 Non-supervisor 14 4 9 3 16 3 51 38 42 59
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