2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 37 7 7 2 1 0 84 9 370
2019 3 to 10 years in current department or agency 40 38 12 7 4 0 0 78 11 832
2019 11 to 20 years in current department or agency 40 37 12 9 3 0 0 76 12 676
2019 More than 20 years in current department or agency 38 44 12 4 3 0 0 82 6 288
2018 Less than 3 years in current department or agency 44 40 11 4 1 0 0 84 5 440
2018 3 to 10 years in current department or agency 36 42 11 7 4 0 0 78 11 573
2018 11 to 20 years in current department or agency 36 42 10 8 3 0 0 79 12 520
2018 More than 20 years in current department or agency 37 45 8 7 2 0 0 83 9 211
2017 Less than 3 years in current department or agency 45 42 6 5 2 0 0 86 7 583
2017 3 to 10 years in current department or agency 37 43 11 6 2 0 0 81 8 748
2017 11 to 20 years in current department or agency 30 50 11 7 2 0 0 80 9 680
2017 More than 20 years in current department or agency 33 47 9 6 4 0 0 81 11 282

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 34 11 8 2 1 0 79 10 369
2019 3 to 10 years in current department or agency 30 38 14 12 6 0 0 68 18 829
2019 11 to 20 years in current department or agency 29 40 14 11 6 0 0 69 17 676
2019 More than 20 years in current department or agency 32 39 15 7 7 0 0 71 14 288
2018 Less than 3 years in current department or agency 38 42 13 6 2 0 0 79 8 442
2018 3 to 10 years in current department or agency 27 38 14 13 7 0 0 66 20 572
2018 11 to 20 years in current department or agency 27 36 19 11 6 0 0 64 17 519
2018 More than 20 years in current department or agency 26 39 15 13 8 0 0 64 21 208
2017 Less than 3 years in current department or agency 39 43 10 6 2 0 0 82 8 584
2017 3 to 10 years in current department or agency 27 42 15 9 6 0 0 69 16 749
2017 11 to 20 years in current department or agency 21 43 18 10 8 0 0 64 19 679
2017 More than 20 years in current department or agency 25 39 16 11 9 0 0 65 20 282

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 28 7 3 1 0 0 89 4 367
2019 3 to 10 years in current department or agency 53 33 8 5 1 0 0 86 6 825
2019 11 to 20 years in current department or agency 56 31 10 2 1 0 0 87 3 672
2019 More than 20 years in current department or agency 59 34 6 1 1 0 0 93 1 288
2018 Less than 3 years in current department or agency 56 32 9 2 0 0 0 89 2 440
2018 3 to 10 years in current department or agency 54 35 6 3 2 0 0 89 5 568
2018 11 to 20 years in current department or agency 54 35 8 2 1 0 0 89 3 519
2018 More than 20 years in current department or agency 56 34 6 3 1 0 0 90 4 209
2017 Less than 3 years in current department or agency 59 30 8 2 1 0 0 89 3 583
2017 3 to 10 years in current department or agency 56 35 6 2 1 0 0 91 2 746
2017 11 to 20 years in current department or agency 54 38 6 2 1 0 0 92 2 679
2017 More than 20 years in current department or agency 53 37 8 1 1 0 0 90 3 282

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 34 8 3 1 1 0 88 5 371
2019 3 to 10 years in current department or agency 47 37 10 5 1 0 0 84 6 831
2019 11 to 20 years in current department or agency 45 38 11 4 2 0 0 82 6 676
2019 More than 20 years in current department or agency 46 38 11 4 1 0 0 84 5 288
2018 Less than 3 years in current department or agency 49 38 10 2 1 0 0 87 3 442
2018 3 to 10 years in current department or agency 42 41 11 4 3 0 0 82 7 575
2018 11 to 20 years in current department or agency 44 39 10 6 2 0 0 82 8 521
2018 More than 20 years in current department or agency 43 37 12 7 1 0 0 80 8 210
2017 Less than 3 years in current department or agency 56 32 7 3 2 0 0 88 5 583
2017 3 to 10 years in current department or agency 46 38 9 6 1 0 0 84 7 745
2017 11 to 20 years in current department or agency 36 45 13 4 1 0 0 82 5 679
2017 More than 20 years in current department or agency 41 40 10 6 3 0 0 81 10 282

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 30 10 5 1 1 0 83 6 368
2019 3 to 10 years in current department or agency 42 33 13 9 4 0 0 74 13 829
2019 11 to 20 years in current department or agency 39 32 19 6 4 1 0 71 10 677
2019 More than 20 years in current department or agency 39 34 14 8 5 0 0 73 13 287
2018 Less than 3 years in current department or agency 49 36 12 2 1 0 0 84 3 434
2018 3 to 10 years in current department or agency 36 33 19 6 6 0 0 69 12 571
2018 11 to 20 years in current department or agency 34 31 21 10 4 0 0 65 14 515
2018 More than 20 years in current department or agency 31 34 21 8 6 0 0 65 14 210
2017 Less than 3 years in current department or agency 54 31 9 4 2 1 0 85 6 583
2017 3 to 10 years in current department or agency 36 35 15 8 5 0 0 72 13 747
2017 11 to 20 years in current department or agency 26 38 20 11 4 1 0 64 16 679
2017 More than 20 years in current department or agency 32 36 17 9 6 0 0 68 15 283

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 37 9 5 1 1 0 84 7 371
2019 3 to 10 years in current department or agency 36 36 15 9 4 0 0 72 13 825
2019 11 to 20 years in current department or agency 33 37 18 8 3 0 0 70 12 673
2019 More than 20 years in current department or agency 35 35 18 8 5 0 0 70 12 286
2018 Less than 3 years in current department or agency 44 37 14 4 1 0 0 81 5 435
2018 3 to 10 years in current department or agency 30 37 20 9 4 1 0 67 13 571
2018 11 to 20 years in current department or agency 29 36 21 11 3 0 0 65 15 512
2018 More than 20 years in current department or agency 27 39 17 12 6 0 0 65 18 210
2017 Less than 3 years in current department or agency 50 34 9 5 1 1 0 85 6 583
2017 3 to 10 years in current department or agency 31 40 15 8 6 0 0 71 14 748
2017 11 to 20 years in current department or agency 23 37 21 15 4 0 0 60 19 678
2017 More than 20 years in current department or agency 27 40 15 11 7 0 0 67 18 283

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 23 15 10 5 1 0 70 15 371
2019 3 to 10 years in current department or agency 37 27 17 10 6 2 0 66 17 827
2019 11 to 20 years in current department or agency 39 27 16 10 5 2 1 68 15 676
2019 More than 20 years in current department or agency 43 26 15 4 7 3 1 73 11 287
2018 Less than 3 years in current department or agency 39 23 19 11 3 4 1 65 15 437
2018 3 to 10 years in current department or agency 35 26 18 10 8 2 0 63 19 575
2018 11 to 20 years in current department or agency 36 29 20 8 6 1 0 66 14 516
2018 More than 20 years in current department or agency 32 31 20 8 6 2 1 65 15 210
2017 Less than 3 years in current department or agency 46 23 14 6 4 6 1 74 11 583
2017 3 to 10 years in current department or agency 36 27 16 8 7 4 1 66 17 749
2017 11 to 20 years in current department or agency 31 30 18 10 6 4 1 64 17 678
2017 More than 20 years in current department or agency 36 30 17 9 4 3 1 69 13 283
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 29 10 3 2 1 2 84 5 371
2019 3 to 10 years in current department or agency 50 29 13 3 3 1 2 81 6 829
2019 11 to 20 years in current department or agency 48 28 14 7 2 0 2 77 9 675
2019 More than 20 years in current department or agency 47 34 11 5 3 0 1 81 7 288

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 24 9 5 2 1 0 84 7 369
2019 3 to 10 years in current department or agency 49 29 11 5 4 1 0 79 9 830
2019 11 to 20 years in current department or agency 44 29 14 7 3 3 0 75 11 673
2019 More than 20 years in current department or agency 44 35 11 5 4 2 0 80 9 287
2018 Less than 3 years in current department or agency 56 28 9 4 1 2 1 86 5 443
2018 3 to 10 years in current department or agency 43 29 13 9 4 2 1 74 13 574
2018 11 to 20 years in current department or agency 43 27 14 8 6 1 1 71 14 518
2018 More than 20 years in current department or agency 38 32 14 8 6 2 0 71 14 207
2017 Less than 3 years in current department or agency 56 28 7 3 2 2 1 87 5 582
2017 3 to 10 years in current department or agency 43 31 14 6 5 1 1 75 11 749
2017 11 to 20 years in current department or agency 38 31 15 9 5 1 1 70 14 680
2017 More than 20 years in current department or agency 35 38 13 8 3 2 1 75 12 283

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 26 11 6 3 0 0 80 9 369
2019 3 to 10 years in current department or agency 43 34 11 7 4 1 0 78 11 828
2019 11 to 20 years in current department or agency 40 31 14 8 5 1 1 73 13 673
2019 More than 20 years in current department or agency 37 40 11 8 5 0 0 77 12 287
2018 Less than 3 years in current department or agency 48 32 10 7 3 1 1 80 10 443
2018 3 to 10 years in current department or agency 41 32 12 10 5 0 0 73 15 574
2018 11 to 20 years in current department or agency 38 32 13 11 5 0 1 71 16 519
2018 More than 20 years in current department or agency 31 35 16 10 7 0 0 66 18 209
2017 Less than 3 years in current department or agency 49 33 9 5 2 0 1 83 8 584
2017 3 to 10 years in current department or agency 37 36 11 10 5 1 0 74 16 747
2017 11 to 20 years in current department or agency 33 37 14 10 6 1 0 70 16 680
2017 More than 20 years in current department or agency 33 39 11 11 5 1 0 73 16 282

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 22 10 6 1 1 0 83 7 371
2019 3 to 10 years in current department or agency 53 27 9 7 4 0 0 81 10 831
2019 11 to 20 years in current department or agency 48 26 14 8 3 1 0 74 12 675
2019 More than 20 years in current department or agency 53 27 10 4 5 0 0 80 9 286
2018 Less than 3 years in current department or agency 55 27 9 5 2 2 0 84 7 442
2018 3 to 10 years in current department or agency 43 29 13 8 6 0 0 72 15 576
2018 11 to 20 years in current department or agency 43 26 13 9 7 0 0 70 16 516
2018 More than 20 years in current department or agency 37 34 13 9 6 0 0 72 15 209
2017 Less than 3 years in current department or agency 59 26 8 5 2 0 1 86 7 584
2017 3 to 10 years in current department or agency 44 31 11 8 5 0 0 76 13 747
2017 11 to 20 years in current department or agency 42 28 13 9 7 1 0 71 16 679
2017 More than 20 years in current department or agency 41 32 12 9 6 0 1 73 15 282

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 30 11 5 1 9 0 82 6 370
2019 3 to 10 years in current department or agency 34 31 16 7 4 8 1 71 12 827
2019 11 to 20 years in current department or agency 31 32 18 8 4 6 0 68 13 674
2019 More than 20 years in current department or agency 28 29 24 6 6 6 0 61 13 286
2018 Less than 3 years in current department or agency 41 30 11 4 1 13 1 81 6 443
2018 3 to 10 years in current department or agency 27 34 17 10 5 7 0 65 16 576
2018 11 to 20 years in current department or agency 23 35 20 12 3 6 0 63 16 522
2018 More than 20 years in current department or agency 24 31 24 9 7 4 0 57 18 210
2017 Less than 3 years in current department or agency 38 29 13 4 2 14 0 78 7 584
2017 3 to 10 years in current department or agency 26 34 19 9 5 7 0 65 15 749
2017 11 to 20 years in current department or agency 22 33 19 11 6 10 0 61 18 678
2017 More than 20 years in current department or agency 22 34 23 7 6 8 0 61 14 283

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 32 14 8 3 5 0 75 11 369
2019 3 to 10 years in current department or agency 25 34 17 15 7 2 1 60 22 826
2019 11 to 20 years in current department or agency 24 31 22 14 7 2 0 57 21 670
2019 More than 20 years in current department or agency 21 35 19 14 10 0 0 56 24 286
2018 Less than 3 years in current department or agency 34 33 16 9 3 5 0 71 12 442
2018 3 to 10 years in current department or agency 19 30 24 15 10 3 0 50 26 576
2018 11 to 20 years in current department or agency 19 33 21 16 9 2 0 53 25 522
2018 More than 20 years in current department or agency 16 35 22 16 11 1 0 51 27 209
2017 Less than 3 years in current department or agency 32 35 16 7 4 6 0 72 11 584
2017 3 to 10 years in current department or agency 20 34 22 13 8 2 0 56 22 746
2017 11 to 20 years in current department or agency 16 33 22 15 12 3 0 50 27 679
2017 More than 20 years in current department or agency 16 35 22 14 10 4 0 53 24 283

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 32 16 13 4 7 0 64 19 368
2019 3 to 10 years in current department or agency 15 28 25 18 10 3 1 45 29 823
2019 11 to 20 years in current department or agency 14 31 24 17 10 5 0 47 28 673
2019 More than 20 years in current department or agency 11 31 28 15 12 4 0 43 28 286
2018 Less than 3 years in current department or agency 22 30 22 13 5 8 0 56 20 442
2018 3 to 10 years in current department or agency 11 24 29 19 12 5 0 37 33 575
2018 11 to 20 years in current department or agency 9 30 23 23 10 4 0 41 35 521
2018 More than 20 years in current department or agency 8 26 28 20 14 4 0 36 35 208
2017 Less than 3 years in current department or agency 23 29 20 10 4 13 1 60 17 584
2017 3 to 10 years in current department or agency 11 30 25 18 11 4 0 44 30 749
2017 11 to 20 years in current department or agency 8 30 25 20 12 6 0 40 33 680
2017 More than 20 years in current department or agency 8 28 30 18 11 6 0 38 31 282

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 33 17 16 6 3 0 59 23 371
2019 3 to 10 years in current department or agency 14 31 20 21 11 2 1 46 34 827
2019 11 to 20 years in current department or agency 13 34 19 21 11 1 0 48 33 675
2019 More than 20 years in current department or agency 10 32 27 20 11 0 0 42 31 287
2018 Less than 3 years in current department or agency 21 28 21 18 8 5 0 52 27 442
2018 3 to 10 years in current department or agency 10 24 23 23 18 1 0 35 42 577
2018 11 to 20 years in current department or agency 10 31 20 24 14 1 0 41 39 522
2018 More than 20 years in current department or agency 8 26 23 27 16 0 0 33 44 209
2017 Less than 3 years in current department or agency 22 34 18 11 7 8 1 60 20 583
2017 3 to 10 years in current department or agency 10 32 23 22 12 2 0 42 34 747
2017 11 to 20 years in current department or agency 8 33 23 21 15 2 0 41 36 677
2017 More than 20 years in current department or agency 7 35 21 23 13 1 0 42 36 283
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 33 14 8 4 0 0 73 13 369
2019 3 to 10 years in current department or agency 24 37 17 15 8 0 0 61 23 831
2019 11 to 20 years in current department or agency 21 38 18 17 6 0 0 59 23 675
2019 More than 20 years in current department or agency 23 41 17 10 9 0 0 64 19 288
2018 Less than 3 years in current department or agency 30 36 18 9 4 1 1 68 13 440
2018 3 to 10 years in current department or agency 19 33 22 14 12 0 0 52 26 575
2018 11 to 20 years in current department or agency 18 34 22 17 9 0 0 52 26 521
2018 More than 20 years in current department or agency 20 31 21 19 9 0 0 51 28 211
2017 Less than 3 years in current department or agency 37 39 11 8 4 0 0 76 12 584
2017 3 to 10 years in current department or agency 22 37 18 14 9 0 0 59 23 748
2017 11 to 20 years in current department or agency 16 34 20 20 9 0 0 51 29 680
2017 More than 20 years in current department or agency 19 34 23 16 9 0 0 52 24 282

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 41 10 9 2 0 0 79 10 368
2019 3 to 10 years in current department or agency 27 43 14 11 4 0 0 70 16 828
2019 11 to 20 years in current department or agency 30 42 14 11 3 0 0 72 14 674
2019 More than 20 years in current department or agency 32 41 17 8 2 0 0 73 10 286
2018 Less than 3 years in current department or agency 31 41 16 8 3 0 0 73 11 442
2018 3 to 10 years in current department or agency 26 38 16 14 6 0 0 64 20 574
2018 11 to 20 years in current department or agency 22 45 14 14 4 0 0 67 19 522
2018 More than 20 years in current department or agency 24 47 16 8 6 0 0 70 14 210
2017 Less than 3 years in current department or agency 33 43 14 9 2 0 0 75 11 584
2017 3 to 10 years in current department or agency 25 45 14 12 4 0 0 70 16 748
2017 11 to 20 years in current department or agency 19 49 14 13 4 0 0 68 18 679
2017 More than 20 years in current department or agency 25 46 13 10 5 0 0 72 15 282

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 28 13 6 2 0 0 79 8 370
2019 3 to 10 years in current department or agency 39 35 13 8 4 0 0 75 13 829
2019 11 to 20 years in current department or agency 38 30 15 11 4 1 1 69 15 674
2019 More than 20 years in current department or agency 38 39 12 6 5 0 0 77 11 286
2018 Less than 3 years in current department or agency 45 35 8 7 3 1 1 81 11 444
2018 3 to 10 years in current department or agency 34 35 13 13 6 0 0 69 18 576
2018 11 to 20 years in current department or agency 33 34 15 12 6 0 1 67 18 519
2018 More than 20 years in current department or agency 24 42 16 11 6 1 0 67 17 209
2017 Less than 3 years in current department or agency 44 36 9 6 3 1 1 81 9 584
2017 3 to 10 years in current department or agency 33 39 13 9 6 0 0 71 15 749
2017 11 to 20 years in current department or agency 29 37 17 10 6 1 0 66 16 679
2017 More than 20 years in current department or agency 28 37 16 11 7 0 0 65 18 282

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 39 13 13 3 1 0 71 16 368
2019 3 to 10 years in current department or agency 31 40 14 10 5 0 1 71 15 830
2019 11 to 20 years in current department or agency 29 42 14 11 4 0 0 71 15 670
2019 More than 20 years in current department or agency 29 41 15 11 3 0 0 70 15 288
2018 Less than 3 years in current department or agency 31 44 10 12 3 1 0 76 15 442
2018 3 to 10 years in current department or agency 22 47 12 12 7 0 1 70 19 573
2018 11 to 20 years in current department or agency 22 44 13 15 5 0 1 66 21 522
2018 More than 20 years in current department or agency 21 38 19 14 6 0 2 60 21 211
2017 Less than 3 years in current department or agency 34 42 9 10 4 0 1 77 14 583
2017 3 to 10 years in current department or agency 24 41 16 13 5 0 1 65 19 749
2017 11 to 20 years in current department or agency 22 42 14 15 7 0 0 64 22 678
2017 More than 20 years in current department or agency 28 39 14 11 8 0 0 67 19 283

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 30 32 20 10 4 3 0 64 15 370
2019 3 to 10 years in current department or agency 18 31 19 17 13 1 0 50 31 826
2019 11 to 20 years in current department or agency 14 32 21 21 11 1 0 47 32 676
2019 More than 20 years in current department or agency 17 32 23 14 12 1 0 50 27 288
2018 Less than 3 years in current department or agency 22 33 20 11 7 6 0 59 19 443
2018 3 to 10 years in current department or agency 12 29 22 20 16 1 0 42 36 574
2018 11 to 20 years in current department or agency 11 27 22 24 14 1 0 39 39 519
2018 More than 20 years in current department or agency 11 29 23 24 12 0 0 41 36 210
2017 Less than 3 years in current department or agency 27 36 14 11 4 7 1 68 16 583
2017 3 to 10 years in current department or agency 15 34 18 17 15 1 0 50 32 747
2017 11 to 20 years in current department or agency 12 30 22 19 16 1 0 43 35 679
2017 More than 20 years in current department or agency 12 32 23 15 16 1 0 44 32 281

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 29 16 12 10 3 3 60 23 368
2019 3 to 10 years in current department or agency 16 28 17 17 21 1 1 45 38 829
2019 11 to 20 years in current department or agency 11 26 17 21 22 1 1 38 44 677
2019 More than 20 years in current department or agency 17 20 20 15 24 1 2 39 41 288
2018 Less than 3 years in current department or agency 22 27 17 17 11 5 2 52 30 442
2018 3 to 10 years in current department or agency 13 24 17 20 24 1 1 38 45 575
2018 11 to 20 years in current department or agency 13 21 16 24 25 0 1 34 50 520
2018 More than 20 years in current department or agency 13 19 15 23 29 0 2 32 52 210
2017 Less than 3 years in current department or agency 24 28 14 12 9 8 4 59 24 584
2017 3 to 10 years in current department or agency 15 25 16 18 22 2 1 42 42 745
2017 11 to 20 years in current department or agency 9 25 16 20 27 2 2 35 48 680
2017 More than 20 years in current department or agency 11 24 15 17 28 1 5 36 48 283

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 24 13 5 2 0 4 80 6 369
2019 3 to 10 years in current department or agency 54 25 11 5 1 1 3 82 6 827
2019 11 to 20 years in current department or agency 54 25 12 4 2 0 2 81 7 676
2019 More than 20 years in current department or agency 58 22 11 3 1 0 4 84 4 287

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 11 9 4 4 2 12 81 9 368
2019 3 to 10 years in current department or agency 60 10 8 4 4 4 9 80 10 828
2019 11 to 20 years in current department or agency 56 10 6 6 4 3 16 81 12 675
2019 More than 20 years in current department or agency 65 9 4 2 3 2 14 89 6 288

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 23 17 5 3 2 3 75 8 366
2019 3 to 10 years in current department or agency 42 27 16 7 4 2 2 72 12 830
2019 11 to 20 years in current department or agency 41 27 18 8 3 2 2 70 11 675
2019 More than 20 years in current department or agency 50 21 15 6 3 1 3 75 9 288

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 24 14 7 3 3 3 75 10 365
2019 3 to 10 years in current department or agency 38 27 17 7 5 3 3 69 12 825
2019 11 to 20 years in current department or agency 39 23 21 9 3 2 3 65 13 675
2019 More than 20 years in current department or agency 49 18 15 7 3 4 4 73 11 287

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 16 13 3 7 4 5 74 12 365
2019 3 to 10 years in current department or agency 44 15 15 10 9 3 4 64 20 825
2019 11 to 20 years in current department or agency 39 16 16 11 9 3 5 61 22 674
2019 More than 20 years in current department or agency 49 14 10 9 7 4 7 71 18 287

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 11 9 3 2 1 4 86 5 367
2019 3 to 10 years in current department or agency 64 14 10 3 3 3 4 83 6 828
2019 11 to 20 years in current department or agency 63 15 9 4 2 3 4 84 7 672
2019 More than 20 years in current department or agency 67 13 6 4 2 2 5 87 6 287

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 6 5 1 1 3 4 93 2 367
2019 3 to 10 years in current department or agency 75 8 6 2 1 4 4 90 4 824
2019 11 to 20 years in current department or agency 71 10 5 3 2 5 4 89 5 672
2019 More than 20 years in current department or agency 76 8 3 2 3 3 4 91 5 288

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 83 4 4 0 1 2 7 95 1 365
2019 3 to 10 years in current department or agency 79 7 3 1 1 2 9 95 2 822
2019 11 to 20 years in current department or agency 76 7 3 1 1 4 8 95 2 673
2019 More than 20 years in current department or agency 80 3 2 0 1 3 12 97 1 287

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 34 13 7 3 1 0 77 10 370
2019 3 to 10 years in current department or agency 29 43 13 10 6 0 0 71 16 828
2019 11 to 20 years in current department or agency 29 39 16 10 5 0 0 68 16 670
2019 More than 20 years in current department or agency 32 40 14 9 5 0 0 72 14 285
2018 Less than 3 years in current department or agency 37 42 11 7 3 0 0 79 10 442
2018 3 to 10 years in current department or agency 28 40 13 12 8 0 0 67 20 575
2018 11 to 20 years in current department or agency 24 43 15 13 5 0 0 67 18 517
2018 More than 20 years in current department or agency 27 40 12 14 8 0 0 67 22 209
2017 Less than 3 years in current department or agency 40 41 10 7 2 0 1 81 8 583
2017 3 to 10 years in current department or agency 30 41 15 9 5 0 0 71 14 745
2017 11 to 20 years in current department or agency 23 44 14 14 5 0 0 67 19 679
2017 More than 20 years in current department or agency 26 50 9 10 5 0 0 76 15 282

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 28 13 6 2 0 0 79 8 369
2019 3 to 10 years in current department or agency 35 37 14 9 5 0 0 72 14 831
2019 11 to 20 years in current department or agency 35 34 16 9 6 0 0 70 15 675
2019 More than 20 years in current department or agency 38 33 17 8 4 0 0 71 12 287
2018 Less than 3 years in current department or agency 41 38 11 8 2 0 0 79 9 435
2018 3 to 10 years in current department or agency 34 35 13 11 6 0 0 69 17 573
2018 11 to 20 years in current department or agency 31 38 16 12 3 0 0 69 15 519
2018 More than 20 years in current department or agency 35 33 16 11 6 0 0 68 17 210
2017 Less than 3 years in current department or agency 49 34 10 4 3 0 0 83 7 581
2017 3 to 10 years in current department or agency 35 35 15 9 5 0 0 70 14 747
2017 11 to 20 years in current department or agency 31 39 15 10 5 0 0 70 15 678
2017 More than 20 years in current department or agency 32 42 12 9 5 0 0 74 14 281

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 37 11 7 2 0 1 80 9 363
2019 3 to 10 years in current department or agency 26 42 17 10 4 0 0 69 14 818
2019 11 to 20 years in current department or agency 26 41 18 11 3 0 0 68 14 670
2019 More than 20 years in current department or agency 31 41 15 8 4 0 1 72 12 284
2018 Less than 3 years in current department or agency 32 43 13 8 2 1 0 76 11 441
2018 3 to 10 years in current department or agency 23 37 18 15 7 0 1 60 21 572
2018 11 to 20 years in current department or agency 21 39 19 15 5 0 1 60 20 519
2018 More than 20 years in current department or agency 24 33 20 18 5 0 0 57 24 210
2017 Less than 3 years in current department or agency 42 38 12 4 3 0 1 81 7 583
2017 3 to 10 years in current department or agency 26 40 17 11 6 0 0 66 17 747
2017 11 to 20 years in current department or agency 21 41 18 14 6 0 0 62 20 677
2017 More than 20 years in current department or agency 24 42 16 11 6 0 1 67 17 282

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 41 13 6 2 4 1 79 8 371
2019 3 to 10 years in current department or agency 20 44 21 10 4 1 0 65 14 828
2019 11 to 20 years in current department or agency 17 47 20 10 3 2 1 66 13 673
2019 More than 20 years in current department or agency 20 45 20 10 4 1 1 66 14 286
2018 Less than 3 years in current department or agency 28 44 15 7 2 4 1 76 9 443
2018 3 to 10 years in current department or agency 15 40 24 10 7 2 0 57 18 575
2018 11 to 20 years in current department or agency 16 34 28 13 5 3 0 52 19 521
2018 More than 20 years in current department or agency 17 38 27 12 4 2 0 56 16 210
2017 Less than 3 years in current department or agency 31 41 15 5 2 6 0 77 7 584
2017 3 to 10 years in current department or agency 18 40 21 12 6 3 0 60 18 747
2017 11 to 20 years in current department or agency 14 39 25 13 6 3 0 55 19 680
2017 More than 20 years in current department or agency 17 37 21 15 5 5 0 57 20 283

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 27 11 6 3 1 0 79 10 370
2019 3 to 10 years in current department or agency 46 29 12 9 4 0 0 75 13 826
2019 11 to 20 years in current department or agency 42 33 14 7 4 0 0 75 11 674
2019 More than 20 years in current department or agency 42 34 14 5 5 0 0 76 10 287
2018 Less than 3 years in current department or agency 49 33 11 3 2 1 1 83 5 437
2018 3 to 10 years in current department or agency 42 33 11 8 6 0 0 75 14 574
2018 11 to 20 years in current department or agency 36 36 16 9 2 0 1 72 12 520
2018 More than 20 years in current department or agency 37 34 15 9 4 1 1 72 13 211
2017 Less than 3 years in current department or agency 58 27 8 3 2 2 0 87 5 581
2017 3 to 10 years in current department or agency 38 32 14 10 5 0 1 71 14 748
2017 11 to 20 years in current department or agency 33 38 15 10 4 1 1 72 13 676
2017 More than 20 years in current department or agency 35 38 14 8 3 0 1 74 11 281

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 39 17 7 3 0 0 72 10 367
2019 3 to 10 years in current department or agency 28 36 19 10 6 0 0 65 16 832
2019 11 to 20 years in current department or agency 25 37 20 11 6 0 0 62 18 671
2019 More than 20 years in current department or agency 23 34 23 13 7 0 0 57 20 287
2018 Less than 3 years in current department or agency 32 33 20 10 4 0 1 66 14 441
2018 3 to 10 years in current department or agency 27 36 18 11 8 0 0 63 19 578
2018 11 to 20 years in current department or agency 25 34 22 13 7 0 0 59 19 522
2018 More than 20 years in current department or agency 18 37 24 14 6 0 2 56 20 210
2017 Less than 3 years in current department or agency 35 42 14 5 2 1 0 78 8 583
2017 3 to 10 years in current department or agency 22 43 20 9 4 0 1 66 13 746
2017 11 to 20 years in current department or agency 25 37 21 10 6 0 1 62 17 679
2017 More than 20 years in current department or agency 15 42 25 12 4 0 1 58 16 283

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 16 10 4 4 3 3 81 8 369
2019 3 to 10 years in current department or agency 57 23 7 4 3 3 3 85 7 828
2019 11 to 20 years in current department or agency 52 22 9 6 5 3 3 80 11 670
2019 More than 20 years in current department or agency 51 25 10 4 3 4 3 82 7 287
2017 Less than 3 years in current department or agency 57 20 7 4 2 6 5 85 7 583
2017 3 to 10 years in current department or agency 46 24 9 7 6 4 4 76 14 748
2017 11 to 20 years in current department or agency 38 28 11 7 6 6 4 73 14 677
2017 More than 20 years in current department or agency 35 33 10 4 5 7 6 79 10 281

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 23 46 32 372
2019 3 to 10 years in current department or agency 11 57 32 830
2019 11 to 20 years in current department or agency 15 58 26 677
2019 More than 20 years in current department or agency 20 52 28 288
2018 Less than 3 years in current department or agency 15 55 30 442
2018 3 to 10 years in current department or agency 15 54 31 575
2018 11 to 20 years in current department or agency 15 57 27 522
2018 More than 20 years in current department or agency 21 53 26 211
2017 Less than 3 years in current department or agency 15 56 29 583
2017 3 to 10 years in current department or agency 15 57 29 748
2017 11 to 20 years in current department or agency 13 57 30 679
2017 More than 20 years in current department or agency 27 47 26 282

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 0 18 35 11 27 8 81
2019 3 to 10 years in current department or agency 16 22 36 13 5 8 91
2019 11 to 20 years in current department or agency 38 16 25 14 1 7 104
2019 More than 20 years in current department or agency 79 0 3 11 0 6 60
2018 Less than 3 years in current department or agency 2 14 32 11 37 5 81
2018 3 to 10 years in current department or agency 9 24 44 17 1 5 90
2018 11 to 20 years in current department or agency 22 26 29 15 0 7 85
2018 More than 20 years in current department or agency 74 5 5 8 2 5 43
2017 Less than 3 years in current department or agency 2 16 21 11 46 4 76
2017 3 to 10 years in current department or agency 13 27 28 19 4 10 113
2017 11 to 20 years in current department or agency 40 15 13 25 0 7 89
2017 More than 20 years in current department or agency 79 5 4 8 3 0 73
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 36 9 3 1 0 0 87 4 370
2019 3 to 10 years in current department or agency 39 37 14 8 2 0 0 76 10 828
2019 11 to 20 years in current department or agency 39 39 12 7 2 0 0 78 10 671
2019 More than 20 years in current department or agency 38 44 14 2 2 0 0 82 4 285
2018 Less than 3 years in current department or agency 43 43 8 5 1 0 0 86 5 442
2018 3 to 10 years in current department or agency 37 42 12 6 3 0 0 79 9 575
2018 11 to 20 years in current department or agency 40 42 11 6 2 0 0 82 7 522
2018 More than 20 years in current department or agency 38 46 9 4 2 0 0 85 6 210
2017 Less than 3 years in current department or agency 45 39 10 5 2 0 0 84 6 584
2017 3 to 10 years in current department or agency 35 44 11 7 3 0 0 79 10 749
2017 11 to 20 years in current department or agency 33 45 12 6 4 0 0 78 10 680
2017 More than 20 years in current department or agency 33 47 11 6 3 1 0 80 9 282

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 44 11 4 2 1 0 82 6 370
2019 3 to 10 years in current department or agency 25 41 18 11 5 1 0 66 16 830
2019 11 to 20 years in current department or agency 24 44 20 9 2 1 0 68 12 676
2019 More than 20 years in current department or agency 24 44 17 10 4 0 0 68 15 286
2018 Less than 3 years in current department or agency 30 41 16 7 3 2 0 73 11 442
2018 3 to 10 years in current department or agency 20 41 20 14 5 0 0 61 19 574
2018 11 to 20 years in current department or agency 19 47 18 12 4 0 0 66 16 518
2018 More than 20 years in current department or agency 21 36 26 10 6 1 0 58 16 209
2017 Less than 3 years in current department or agency 26 45 14 10 3 2 0 73 13 583
2017 3 to 10 years in current department or agency 18 39 21 14 8 0 0 58 22 747
2017 11 to 20 years in current department or agency 13 42 22 15 7 1 0 56 22 676
2017 More than 20 years in current department or agency 17 40 29 10 4 0 0 57 14 283

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 24 33 23 10 1 1 35 31 370
2019 3 to 10 years in current department or agency 9 27 41 18 4 0 1 22 36 829
2019 11 to 20 years in current department or agency 8 30 39 17 5 0 1 22 39 673
2019 More than 20 years in current department or agency 8 23 45 18 5 0 1 23 32 287
2018 Less than 3 years in current department or agency 7 23 34 24 7 3 2 33 31 439
2018 3 to 10 years in current department or agency 12 32 36 15 5 0 0 19 45 576
2018 11 to 20 years in current department or agency 13 34 36 14 3 0 1 17 47 519
2018 More than 20 years in current department or agency 11 28 41 16 2 1 0 19 39 211
2017 Less than 3 years in current department or agency 7 17 33 24 14 1 3 40 26 581
2017 3 to 10 years in current department or agency 11 28 40 12 6 0 2 18 41 747
2017 11 to 20 years in current department or agency 11 31 42 11 2 0 2 14 43 677
2017 More than 20 years in current department or agency 8 33 34 16 7 0 1 23 42 281

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 3 14 21 35 22 2 3 60 18 368
2019 3 to 10 years in current department or agency 6 18 31 29 12 1 2 42 26 825
2019 11 to 20 years in current department or agency 8 18 35 27 10 1 1 38 26 670
2019 More than 20 years in current department or agency 10 16 36 25 12 0 2 38 26 287
2018 Less than 3 years in current department or agency 6 12 26 27 21 5 2 52 20 439
2018 3 to 10 years in current department or agency 11 23 31 23 10 1 1 34 35 573
2018 11 to 20 years in current department or agency 12 24 32 23 7 0 2 31 36 517
2018 More than 20 years in current department or agency 9 23 37 20 9 2 0 30 33 210
2017 Less than 3 years in current department or agency 5 11 22 30 24 4 5 59 17 578
2017 3 to 10 years in current department or agency 9 21 30 25 11 1 3 38 31 744
2017 11 to 20 years in current department or agency 11 25 32 20 7 1 3 28 38 671
2017 More than 20 years in current department or agency 11 20 33 20 10 3 2 32 33 281

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 21 30 22 9 2 1 32 37 369
2019 3 to 10 years in current department or agency 15 30 30 16 6 1 2 22 47 827
2019 11 to 20 years in current department or agency 19 27 31 15 5 1 2 21 47 673
2019 More than 20 years in current department or agency 19 30 28 13 7 0 2 21 50 288
2018 Less than 3 years in current department or agency 15 20 34 17 7 2 3 26 38 438
2018 3 to 10 years in current department or agency 22 27 30 14 6 0 1 20 49 572
2018 11 to 20 years in current department or agency 22 29 27 15 5 0 1 21 52 519
2018 More than 20 years in current department or agency 21 30 29 15 3 1 0 19 52 208
2017 Less than 3 years in current department or agency 12 22 28 18 12 3 4 32 37 582
2017 3 to 10 years in current department or agency 18 27 29 15 6 2 4 22 47 746
2017 11 to 20 years in current department or agency 22 29 28 13 4 1 4 18 53 676
2017 More than 20 years in current department or agency 21 32 28 12 4 1 2 17 55 281

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 9 33 32 19 2 1 53 14 368
2019 3 to 10 years in current department or agency 5 14 38 30 11 0 2 42 19 826
2019 11 to 20 years in current department or agency 5 16 38 31 9 0 1 41 21 667
2019 More than 20 years in current department or agency 5 18 44 23 8 0 1 32 24 288
2018 Less than 3 years in current department or agency 3 10 31 35 16 2 3 54 14 437
2018 3 to 10 years in current department or agency 9 19 34 27 11 0 1 38 28 573
2018 11 to 20 years in current department or agency 8 21 41 22 6 0 2 28 30 518
2018 More than 20 years in current department or agency 7 20 44 23 5 0 1 28 27 210
2017 Less than 3 years in current department or agency 4 8 24 36 23 1 4 62 13 578
2017 3 to 10 years in current department or agency 7 15 37 27 11 1 3 40 22 744
2017 11 to 20 years in current department or agency 8 17 41 25 6 1 3 32 26 674
2017 More than 20 years in current department or agency 7 17 44 24 7 0 1 31 24 282

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 15 25 29 17 2 1 48 26 368
2019 3 to 10 years in current department or agency 14 21 32 21 11 0 1 33 35 828
2019 11 to 20 years in current department or agency 18 25 32 20 5 0 1 25 43 671
2019 More than 20 years in current department or agency 15 26 35 14 7 0 2 22 42 288
2018 Less than 3 years in current department or agency 13 17 28 22 12 4 4 37 32 441
2018 3 to 10 years in current department or agency 21 27 28 17 6 1 1 23 49 574
2018 11 to 20 years in current department or agency 23 28 28 14 4 0 1 19 53 521
2018 More than 20 years in current department or agency 17 32 35 12 4 1 0 16 49 210
2017 Less than 3 years in current department or agency 9 12 23 25 22 3 6 52 23 579
2017 3 to 10 years in current department or agency 14 25 30 19 8 0 3 28 41 747
2017 11 to 20 years in current department or agency 14 28 34 16 5 0 3 22 43 675
2017 More than 20 years in current department or agency 13 30 33 13 8 1 2 22 44 283

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 9 20 32 27 4 3 64 14 365
2019 3 to 10 years in current department or agency 3 11 25 35 22 1 3 60 14 824
2019 11 to 20 years in current department or agency 4 11 27 34 21 1 3 57 15 673
2019 More than 20 years in current department or agency 6 7 27 38 18 0 3 59 13 284
2018 Less than 3 years in current department or agency 5 9 22 26 26 8 4 59 16 435
2018 3 to 10 years in current department or agency 8 11 27 32 20 1 2 53 19 570
2018 11 to 20 years in current department or agency 6 13 27 32 18 2 3 52 20 516
2018 More than 20 years in current department or agency 4 11 26 39 17 1 4 58 15 207
2017 Less than 3 years in current department or agency 3 7 12 27 33 8 9 72 13 577
2017 3 to 10 years in current department or agency 4 10 22 34 22 2 6 60 16 747
2017 11 to 20 years in current department or agency 2 10 25 35 19 2 7 59 14 674
2017 More than 20 years in current department or agency 3 6 24 41 19 1 7 64 9 281

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 9 19 32 21 14 3 3 37 29 369
2019 3 to 10 years in current department or agency 16 25 33 16 7 1 2 24 43 823
2019 11 to 20 years in current department or agency 17 26 33 15 6 1 2 22 44 671
2019 More than 20 years in current department or agency 17 34 28 12 7 0 2 19 51 286
2018 Less than 3 years in current department or agency 13 22 31 18 8 6 3 28 38 439
2018 3 to 10 years in current department or agency 22 26 30 13 6 1 2 20 49 574
2018 11 to 20 years in current department or agency 22 32 25 14 4 1 2 18 56 521
2018 More than 20 years in current department or agency 23 28 37 9 2 1 1 10 52 211
2017 Less than 3 years in current department or agency 10 21 28 17 13 4 6 34 35 583
2017 3 to 10 years in current department or agency 19 26 32 12 5 2 3 18 48 746
2017 11 to 20 years in current department or agency 19 33 30 10 3 1 4 14 54 674
2017 More than 20 years in current department or agency 21 30 33 9 4 1 1 13 52 282

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 16 32 25 18 1 2 45 22 368
2019 3 to 10 years in current department or agency 9 20 32 24 12 0 3 38 29 827
2019 11 to 20 years in current department or agency 11 19 32 25 11 1 1 36 31 676
2019 More than 20 years in current department or agency 5 15 34 32 11 0 3 44 20 287

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 35 23 12 6 2 0 58 18 367
2019 3 to 10 years in current department or agency 12 30 26 22 9 2 0 42 32 824
2019 11 to 20 years in current department or agency 11 31 27 22 8 1 0 43 30 673
2019 More than 20 years in current department or agency 9 35 26 19 11 1 0 44 30 286

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 22 9 7 4 1 0 80 11 367
2019 3 to 10 years in current department or agency 42 34 9 9 6 0 0 76 15 828
2019 11 to 20 years in current department or agency 43 28 11 13 4 1 0 71 18 673
2019 More than 20 years in current department or agency 43 31 12 10 5 0 0 73 15 288
2018 Less than 3 years in current department or agency 46 32 9 8 2 2 0 80 11 439
2018 3 to 10 years in current department or agency 40 31 11 12 7 1 0 71 18 571
2018 11 to 20 years in current department or agency 34 32 14 12 6 1 0 67 19 522
2018 More than 20 years in current department or agency 39 30 10 12 9 0 0 69 21 210
2017 Less than 3 years in current department or agency 52 28 8 7 3 1 1 82 10 584
2017 3 to 10 years in current department or agency 41 29 12 9 8 1 0 71 17 749
2017 11 to 20 years in current department or agency 32 38 11 10 8 1 1 71 17 679
2017 More than 20 years in current department or agency 37 38 10 10 4 1 0 76 14 282

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 30 3 5 2 0 0 90 7 369
2019 3 to 10 years in current department or agency 48 36 10 5 2 0 0 83 7 827
2019 11 to 20 years in current department or agency 46 36 8 7 3 0 0 82 9 675
2019 More than 20 years in current department or agency 44 40 10 4 2 0 0 84 6 288
2018 Less than 3 years in current department or agency 55 35 4 5 0 0 0 90 5 440
2018 3 to 10 years in current department or agency 44 40 6 6 3 0 0 84 9 575
2018 11 to 20 years in current department or agency 43 38 10 6 3 0 0 81 9 522
2018 More than 20 years in current department or agency 43 40 6 8 2 0 0 83 11 211
2017 Less than 3 years in current department or agency 58 31 5 5 1 0 0 90 6 582
2017 3 to 10 years in current department or agency 44 39 8 6 3 0 0 83 9 746
2017 11 to 20 years in current department or agency 38 43 10 5 3 0 0 82 8 679
2017 More than 20 years in current department or agency 37 48 8 5 2 0 0 85 7 282

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 34 5 6 1 2 0 89 6 366
2019 3 to 10 years in current department or agency 40 41 11 4 3 0 0 82 7 829
2019 11 to 20 years in current department or agency 39 38 14 7 2 0 0 78 8 675
2019 More than 20 years in current department or agency 45 38 13 4 1 0 0 82 5 287
2018 Less than 3 years in current department or agency 48 38 9 2 0 2 0 88 3 441
2018 3 to 10 years in current department or agency 38 42 12 5 3 0 0 80 8 576
2018 11 to 20 years in current department or agency 35 46 11 5 2 1 0 83 7 522
2018 More than 20 years in current department or agency 35 44 14 6 1 0 0 78 7 211

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 34 10 2 2 2 0 85 5 372
2019 3 to 10 years in current department or agency 38 39 15 4 2 2 0 78 7 824
2019 11 to 20 years in current department or agency 32 43 14 7 2 2 0 76 9 670
2019 More than 20 years in current department or agency 35 42 11 7 2 2 1 80 9 288
2018 Less than 3 years in current department or agency 50 37 8 4 1 1 0 88 4 435
2018 3 to 10 years in current department or agency 36 43 13 5 2 1 0 80 7 574
2018 11 to 20 years in current department or agency 34 41 16 5 2 2 0 77 7 512
2018 More than 20 years in current department or agency 33 43 16 7 1 0 0 76 8 210
2017 Less than 3 years in current department or agency 51 37 7 2 1 2 1 90 3 583
2017 3 to 10 years in current department or agency 39 39 14 3 2 1 0 80 6 747
2017 11 to 20 years in current department or agency 30 49 11 6 3 2 0 80 8 677
2017 More than 20 years in current department or agency 31 47 17 4 1 1 0 78 5 280

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 32 13 4 0 3 1 82 5 368
2019 3 to 10 years in current department or agency 38 32 20 4 2 3 0 73 6 823
2019 11 to 20 years in current department or agency 34 38 17 5 2 3 1 75 7 674
2019 More than 20 years in current department or agency 39 42 12 2 1 3 0 84 4 286
2018 Less than 3 years in current department or agency 44 34 13 3 2 3 1 82 5 434
2018 3 to 10 years in current department or agency 33 35 20 6 2 4 0 71 8 573
2018 11 to 20 years in current department or agency 28 37 21 7 3 4 1 68 10 516
2018 More than 20 years in current department or agency 32 43 17 5 0 2 0 77 6 210
2017 Less than 3 years in current department or agency 47 29 12 3 1 8 1 82 4 583
2017 3 to 10 years in current department or agency 33 34 19 4 3 6 1 72 8 744
2017 11 to 20 years in current department or agency 28 39 19 5 4 4 1 71 9 680
2017 More than 20 years in current department or agency 33 40 17 4 1 4 1 77 5 279

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 27 4 3 1 0 0 91 4 369
2019 3 to 10 years in current department or agency 54 34 7 3 2 0 0 87 6 827
2019 11 to 20 years in current department or agency 46 35 11 5 3 0 0 82 8 675
2019 More than 20 years in current department or agency 49 35 9 5 1 1 0 85 5 288
2018 Less than 3 years in current department or agency 63 30 4 2 0 0 0 94 3 433
2018 3 to 10 years in current department or agency 46 35 12 4 3 0 0 81 7 571
2018 11 to 20 years in current department or agency 39 41 13 5 2 0 0 80 6 513
2018 More than 20 years in current department or agency 42 35 13 7 2 0 0 78 9 209
2017 Less than 3 years in current department or agency 64 30 4 1 1 1 0 94 2 584
2017 3 to 10 years in current department or agency 45 39 9 4 3 0 0 84 7 746
2017 11 to 20 years in current department or agency 35 46 10 6 3 1 0 81 9 679
2017 More than 20 years in current department or agency 39 42 9 5 4 0 0 81 9 283

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 26 16 7 4 5 3 71 11 367
2019 3 to 10 years in current department or agency 25 32 20 11 6 4 2 60 18 828
2019 11 to 20 years in current department or agency 24 32 19 10 7 4 4 61 18 674
2019 More than 20 years in current department or agency 22 38 18 12 4 4 3 64 16 288
2018 Less than 3 years in current department or agency 25 29 20 9 2 10 6 64 13 439
2018 3 to 10 years in current department or agency 18 33 20 13 9 5 2 54 24 575
2018 11 to 20 years in current department or agency 16 36 24 11 7 4 2 55 19 522
2018 More than 20 years in current department or agency 19 33 25 14 6 3 0 54 20 211
2017 Less than 3 years in current department or agency 30 26 16 6 3 11 8 69 11 583
2017 3 to 10 years in current department or agency 22 31 20 10 9 3 4 57 21 748
2017 11 to 20 years in current department or agency 18 32 22 11 10 5 3 54 22 678
2017 More than 20 years in current department or agency 21 36 13 14 10 3 3 61 25 281

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 34 15 8 2 3 1 74 11 370
2019 3 to 10 years in current department or agency 26 37 14 12 6 3 1 66 18 827
2019 11 to 20 years in current department or agency 25 36 17 12 5 3 1 64 18 676
2019 More than 20 years in current department or agency 28 36 20 5 4 5 2 68 10 287
2018 Less than 3 years in current department or agency 32 32 13 13 5 4 1 68 18 443
2018 3 to 10 years in current department or agency 24 34 18 12 8 3 1 60 21 571
2018 11 to 20 years in current department or agency 25 34 19 14 4 2 1 61 19 520
2018 More than 20 years in current department or agency 22 37 15 16 5 4 0 62 22 209
2017 Less than 3 years in current department or agency 35 31 11 10 4 7 2 73 15 582
2017 3 to 10 years in current department or agency 29 32 17 11 6 3 1 64 18 747
2017 11 to 20 years in current department or agency 24 37 18 13 5 4 0 63 18 675
2017 More than 20 years in current department or agency 26 37 18 10 5 4 1 66 15 283

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 37 16 4 2 2 0 78 6 367
2019 3 to 10 years in current department or agency 28 35 22 8 3 3 0 65 12 828
2019 11 to 20 years in current department or agency 26 38 22 9 3 2 0 65 12 674
2019 More than 20 years in current department or agency 28 35 22 8 5 1 1 64 13 286
2018 Less than 3 years in current department or agency 36 33 21 6 2 2 0 70 8 443
2018 3 to 10 years in current department or agency 22 33 31 8 3 2 0 57 12 575
2018 11 to 20 years in current department or agency 19 39 26 12 2 1 0 59 15 520
2018 More than 20 years in current department or agency 17 38 27 11 3 3 0 57 15 209

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 21 21 11 5 14 2 56 18 367
2019 3 to 10 years in current department or agency 15 21 23 16 13 11 1 42 32 824
2019 11 to 20 years in current department or agency 14 21 21 17 15 10 2 40 36 677
2019 More than 20 years in current department or agency 16 23 26 18 9 7 1 43 29 287
2018 Less than 3 years in current department or agency 21 25 17 12 8 16 3 55 24 443
2018 3 to 10 years in current department or agency 14 19 22 20 15 10 1 36 39 573
2018 11 to 20 years in current department or agency 11 25 24 18 14 7 1 39 35 519
2018 More than 20 years in current department or agency 15 23 22 18 12 6 2 42 34 209
2017 Less than 3 years in current department or agency 18 22 19 7 7 24 3 54 19 583
2017 3 to 10 years in current department or agency 10 18 24 16 15 14 3 34 37 748
2017 11 to 20 years in current department or agency 9 21 21 18 18 11 2 34 41 677
2017 More than 20 years in current department or agency 9 19 24 22 11 12 3 33 39 282

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 39 4 8 2 0 0 85 11 369
2019 3 to 10 years in current department or agency 34 45 6 11 4 0 0 79 15 832
2019 11 to 20 years in current department or agency 32 45 8 13 2 0 0 77 15 674
2019 More than 20 years in current department or agency 32 48 6 11 3 0 0 80 14 287
2017 Less than 3 years in current department or agency 34 46 6 11 3 0 0 80 14 584
2017 3 to 10 years in current department or agency 26 49 6 13 6 0 0 76 18 748
2017 11 to 20 years in current department or agency 25 51 6 14 5 0 0 75 19 679
2017 More than 20 years in current department or agency 30 50 5 11 5 0 0 80 15 283

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 33 8 7 3 0 0 82 10 370
2019 3 to 10 years in current department or agency 52 33 6 8 2 0 0 85 10 829
2019 11 to 20 years in current department or agency 52 34 6 6 2 0 0 86 8 674
2019 More than 20 years in current department or agency 45 45 4 4 2 0 0 90 6 288
2017 Less than 3 years in current department or agency 52 32 6 8 2 0 0 84 10 584
2017 3 to 10 years in current department or agency 47 38 5 6 4 0 0 85 10 749
2017 11 to 20 years in current department or agency 46 39 6 6 2 0 0 86 8 680
2017 More than 20 years in current department or agency 50 36 5 6 3 0 0 87 9 282

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 32 6 5 2 1 0 87 6 367
2019 3 to 10 years in current department or agency 52 35 7 4 2 0 0 87 6 823
2019 11 to 20 years in current department or agency 55 33 7 3 1 0 0 89 4 672
2019 More than 20 years in current department or agency 56 33 8 3 1 0 0 89 3 286
2017 Less than 3 years in current department or agency 61 31 4 4 1 0 0 92 4 580
2017 3 to 10 years in current department or agency 52 36 6 4 1 0 0 89 5 747
2017 11 to 20 years in current department or agency 51 38 7 3 1 0 0 90 4 678
2017 More than 20 years in current department or agency 52 38 4 4 2 0 0 91 6 283

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 70 17 4 6 2 0 1 88 8 370
2019 3 to 10 years in current department or agency 60 20 7 8 4 0 1 81 12 832
2019 11 to 20 years in current department or agency 60 21 7 7 4 0 2 82 11 676
2019 More than 20 years in current department or agency 57 20 7 8 5 0 3 79 13 288
2017 Less than 3 years in current department or agency 67 21 4 5 2 0 0 89 7 583
2017 3 to 10 years in current department or agency 59 19 8 9 4 0 1 79 13 749
2017 11 to 20 years in current department or agency 59 22 5 7 5 0 2 82 13 678
2017 More than 20 years in current department or agency 59 20 7 9 4 0 2 80 13 283

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 19 7 5 1 1 1 87 6 366
2019 3 to 10 years in current department or agency 61 18 9 6 4 0 2 80 11 830
2019 11 to 20 years in current department or agency 56 20 8 6 6 0 4 79 12 673
2019 More than 20 years in current department or agency 53 21 12 5 6 0 3 76 11 287
2017 Less than 3 years in current department or agency 66 18 5 6 2 0 2 87 8 584
2017 3 to 10 years in current department or agency 61 17 9 5 5 0 3 81 10 749
2017 11 to 20 years in current department or agency 54 24 7 6 5 0 4 82 11 680
2017 More than 20 years in current department or agency 60 17 6 7 5 1 4 80 13 282

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 82 7 5 2 2 0 3 92 3 371
2019 3 to 10 years in current department or agency 77 11 4 2 3 0 2 90 5 827
2019 11 to 20 years in current department or agency 73 11 5 4 3 0 4 88 7 668
2019 More than 20 years in current department or agency 69 15 5 2 4 0 5 88 6 286
2017 Less than 3 years in current department or agency 81 12 2 2 1 0 3 95 3 583
2017 3 to 10 years in current department or agency 75 12 5 1 3 0 3 90 4 746
2017 11 to 20 years in current department or agency 71 15 5 3 3 0 3 89 6 677
2017 More than 20 years in current department or agency 71 14 4 3 3 0 4 89 6 282

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 23 14 6 2 6 1 77 9 370
2019 3 to 10 years in current department or agency 38 28 17 5 4 6 2 72 9 829
2019 11 to 20 years in current department or agency 36 27 14 8 4 8 3 71 13 677
2019 More than 20 years in current department or agency 36 28 18 7 2 4 3 70 10 288

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 50 11 5 2 0 1 82 7 371
2019 3 to 10 years in current department or agency 32 49 11 5 1 0 1 82 7 829
2019 11 to 20 years in current department or agency 38 49 7 3 1 0 1 89 4 677
2019 More than 20 years in current department or agency 43 44 7 4 0 0 2 88 4 288

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 20 9 2 1 4 1 88 3 372
2019 3 to 10 years in current department or agency 55 27 10 2 1 4 1 86 3 829
2019 11 to 20 years in current department or agency 51 29 10 3 1 4 2 85 4 676
2019 More than 20 years in current department or agency 54 27 10 3 1 3 2 85 5 288

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 8 92 372
2019 3 to 10 years in current department or agency 8 92 828
2019 11 to 20 years in current department or agency 11 89 676
2019 More than 20 years in current department or agency 4 96 287
2018 Less than 3 years in current department or agency 8 92 443
2018 3 to 10 years in current department or agency 9 91 578
2018 11 to 20 years in current department or agency 10 90 520
2018 More than 20 years in current department or agency 10 90 209

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 63 37 60
2019 11 to 20 years in current department or agency 54 46 70
2018 Less than 3 years in current department or agency 60 40 38
2018 3 to 10 years in current department or agency 47 53 59
2018 11 to 20 years in current department or agency 47 53 52
2018 More than 20 years in current department or agency 50 50 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 27
2019 3 to 10 years in current department or agency 45 55 60
2019 11 to 20 years in current department or agency 58 42 70
2019 More than 20 years in current department or agency 51 49 11
2018 Less than 3 years in current department or agency 28 72 38
2018 3 to 10 years in current department or agency 51 49 59
2018 11 to 20 years in current department or agency 73 27 52
2018 More than 20 years in current department or agency 72 28 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 8 92 70
2018 Less than 3 years in current department or agency 12 88 38

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 27
2019 3 to 10 years in current department or agency 0 100 60
2019 11 to 20 years in current department or agency 0 100 70
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 38
2018 3 to 10 years in current department or agency 0 100 59
2018 11 to 20 years in current department or agency 0 100 52
2018 More than 20 years in current department or agency 0 100 19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 27
2019 11 to 20 years in current department or agency 7 93 70
2018 11 to 20 years in current department or agency 0 100 52

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 More than 20 years in current department or agency 0 100 19

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 7 93 60
2019 More than 20 years in current department or agency 0 100 11
2018 More than 20 years in current department or agency 0 100 19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 37 63 59
2019 11 to 20 years in current department or agency 32 68 70
2018 Less than 3 years in current department or agency 37 63 37
2018 3 to 10 years in current department or agency 46 54 59
2018 11 to 20 years in current department or agency 35 65 52
2018 More than 20 years in current department or agency 32 68 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 27
2019 3 to 10 years in current department or agency 38 62 59
2019 11 to 20 years in current department or agency 37 63 70
2019 More than 20 years in current department or agency 42 58 11
2018 Less than 3 years in current department or agency 31 69 37
2018 3 to 10 years in current department or agency 33 67 59
2018 11 to 20 years in current department or agency 37 63 52
2018 More than 20 years in current department or agency 37 63 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 44 56 59
2019 11 to 20 years in current department or agency 54 46 70
2018 Less than 3 years in current department or agency 30 70 37
2018 3 to 10 years in current department or agency 42 58 59
2018 11 to 20 years in current department or agency 43 57 52
2018 More than 20 years in current department or agency 63 37 19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 41 59 59
2019 11 to 20 years in current department or agency 30 70 70
2018 Less than 3 years in current department or agency 26 74 37
2018 3 to 10 years in current department or agency 45 55 59
2018 11 to 20 years in current department or agency 33 67 52
2018 More than 20 years in current department or agency 26 74 19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 31 69 59
2019 11 to 20 years in current department or agency 35 65 70
2018 Less than 3 years in current department or agency 29 71 37
2018 3 to 10 years in current department or agency 32 68 59
2018 11 to 20 years in current department or agency 44 56 52
2018 More than 20 years in current department or agency 43 57 19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 27
2019 3 to 10 years in current department or agency 46 54 59
2019 11 to 20 years in current department or agency 42 58 70
2019 More than 20 years in current department or agency 57 43 11
2018 Less than 3 years in current department or agency 40 60 37
2018 3 to 10 years in current department or agency 40 60 59
2018 11 to 20 years in current department or agency 56 44 52
2018 More than 20 years in current department or agency 39 61 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 29 71 59
2019 11 to 20 years in current department or agency 17 83 70
2018 Less than 3 years in current department or agency 18 82 37
2018 3 to 10 years in current department or agency 30 70 59
2018 11 to 20 years in current department or agency 27 73 52
2018 More than 20 years in current department or agency 42 58 19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 59
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 37
2018 3 to 10 years in current department or agency 0 100 59
2018 11 to 20 years in current department or agency 0 100 52
2018 More than 20 years in current department or agency 0 100 19

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 8 92 70
2018 3 to 10 years in current department or agency 22 78 59
2018 11 to 20 years in current department or agency 12 88 52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 52 48 59
2019 11 to 20 years in current department or agency 52 48 70
2018 Less than 3 years in current department or agency 25 75 37
2018 3 to 10 years in current department or agency 44 56 59
2018 11 to 20 years in current department or agency 53 47 52
2018 More than 20 years in current department or agency 50 50 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 14 86 59
2019 11 to 20 years in current department or agency 17 83 70
2018 Less than 3 years in current department or agency 18 82 37
2018 3 to 10 years in current department or agency 23 77 59
2018 11 to 20 years in current department or agency 16 84 52
2018 More than 20 years in current department or agency 38 62 19

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 11 89 59
2019 11 to 20 years in current department or agency 18 82 70
2018 3 to 10 years in current department or agency 12 88 59
2018 11 to 20 years in current department or agency 14 86 52

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 50 50 59
2019 11 to 20 years in current department or agency 55 45 70
2018 Less than 3 years in current department or agency 64 36 37
2018 3 to 10 years in current department or agency 53 47 59
2018 11 to 20 years in current department or agency 43 57 52
2018 More than 20 years in current department or agency 79 21 19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 28 72 59
2019 11 to 20 years in current department or agency 23 77 70
2018 Less than 3 years in current department or agency 28 72 37
2018 3 to 10 years in current department or agency 26 74 59
2018 11 to 20 years in current department or agency 22 78 52
2018 More than 20 years in current department or agency 30 70 19

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 16 84 59
2019 11 to 20 years in current department or agency 17 83 70
2018 3 to 10 years in current department or agency 22 78 59
2018 11 to 20 years in current department or agency 19 81 52

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 13 87 59
2019 11 to 20 years in current department or agency 20 80 70
2018 3 to 10 years in current department or agency 19 81 59
2018 11 to 20 years in current department or agency 33 67 52

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 8 92 59

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 11

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 9 91 59
2019 11 to 20 years in current department or agency 9 91 70

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 13 87 59
2019 11 to 20 years in current department or agency 14 86 70
2018 11 to 20 years in current department or agency 13 87 52

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 26 74 59
2019 11 to 20 years in current department or agency 34 66 70
2018 3 to 10 years in current department or agency 36 64 59
2018 11 to 20 years in current department or agency 29 71 52

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 21 79 37
2018 11 to 20 years in current department or agency 10 90 50

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 35 65 37
2018 3 to 10 years in current department or agency 18 82 56
2018 11 to 20 years in current department or agency 28 72 50
2018 More than 20 years in current department or agency 0 100 17

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 14 86 37
2018 11 to 20 years in current department or agency 11 89 50

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 17 83 37
2018 3 to 10 years in current department or agency 12 88 56
2018 11 to 20 years in current department or agency 11 89 50
2018 More than 20 years in current department or agency 0 100 17

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 8 92 56
2018 11 to 20 years in current department or agency 11 89 50

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 17 83 27
2018 11 to 20 years in current department or agency 0 100 50
2018 More than 20 years in current department or agency 0 100 17

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 11 89 56
2018 11 to 20 years in current department or agency 14 86 50

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 More than 20 years in current department or agency 0 100 11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 25 75 37
2018 3 to 10 years in current department or agency 27 73 56
2018 11 to 20 years in current department or agency 44 56 50
2018 More than 20 years in current department or agency 41 59 17

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 21 79 27
2018 3 to 10 years in current department or agency 9 91 56
2018 11 to 20 years in current department or agency 15 85 50

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 44 56 37
2018 3 to 10 years in current department or agency 50 50 56
2018 11 to 20 years in current department or agency 68 32 50
2018 More than 20 years in current department or agency 47 53 17

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 27
2018 Less than 3 years in current department or agency 0 100 37
2018 11 to 20 years in current department or agency 0 100 50

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 41 59 27
2019 More than 20 years in current department or agency 51 49 11
2018 Less than 3 years in current department or agency 36 64 37
2018 3 to 10 years in current department or agency 57 43 56
2018 11 to 20 years in current department or agency 53 47 50
2018 More than 20 years in current department or agency 33 67 17

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 27
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 37

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 15 85 56
2018 11 to 20 years in current department or agency 14 86 50

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 372
2019 3 to 10 years in current department or agency 11 89 827
2019 11 to 20 years in current department or agency 14 86 676
2019 More than 20 years in current department or agency 8 92 288

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 13 18 3 3 25 11 61 11 371
2019 3 to 10 years in current department or agency 16 12 23 6 4 31 9 46 17 828
2019 11 to 20 years in current department or agency 16 14 18 7 5 32 7 49 20 676
2019 More than 20 years in current department or agency 20 19 23 3 3 25 7 56 10 288
2018 Less than 3 years in current department or agency 16 16 17 2 2 35 11 61 7 442
2018 3 to 10 years in current department or agency 15 12 24 6 4 34 6 44 17 575
2018 11 to 20 years in current department or agency 14 15 22 7 7 28 7 45 22 519
2018 More than 20 years in current department or agency 16 21 24 5 5 25 5 51 15 209
2017 Less than 3 years in current department or agency 16 11 12 2 1 45 13 63 9 583
2017 3 to 10 years in current department or agency 15 15 22 6 4 27 11 48 16 749
2017 11 to 20 years in current department or agency 12 14 23 7 6 31 8 42 21 680
2017 More than 20 years in current department or agency 13 22 19 6 4 33 4 55 15 283

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 25 17 3 3 9 2 74 7 372
2019 3 to 10 years in current department or agency 29 27 22 5 3 14 1 66 9 827
2019 11 to 20 years in current department or agency 31 31 17 6 4 10 0 69 12 676
2019 More than 20 years in current department or agency 32 34 20 2 2 9 1 73 4 287
2018 Less than 3 years in current department or agency 30 28 23 2 2 13 1 68 5 440
2018 3 to 10 years in current department or agency 26 24 27 7 4 11 2 57 13 575
2018 11 to 20 years in current department or agency 21 32 22 9 4 11 1 60 15 520
2018 More than 20 years in current department or agency 23 32 20 9 5 11 1 61 16 209
2017 Less than 3 years in current department or agency 33 26 15 3 1 20 3 76 5 583
2017 3 to 10 years in current department or agency 26 29 22 5 4 12 1 64 11 749
2017 11 to 20 years in current department or agency 22 32 21 7 5 12 1 62 14 680
2017 More than 20 years in current department or agency 22 34 21 7 4 12 1 63 13 282

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 3 97 372
2019 3 to 10 years in current department or agency 6 94 828
2019 11 to 20 years in current department or agency 5 95 674
2019 More than 20 years in current department or agency 3 97 288
2018 Less than 3 years in current department or agency 2 98 443
2018 3 to 10 years in current department or agency 6 94 576
2018 11 to 20 years in current department or agency 5 95 520
2018 More than 20 years in current department or agency 6 94 209

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 37 63 47
2019 11 to 20 years in current department or agency 44 56 35
2018 Less than 3 years in current department or agency 52 48 12
2018 3 to 10 years in current department or agency 29 71 30
2018 11 to 20 years in current department or agency 19 81 26
2018 More than 20 years in current department or agency 37 63 13

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 83 17 47
2019 11 to 20 years in current department or agency 75 25 35
2018 3 to 10 years in current department or agency 70 30 30
2018 11 to 20 years in current department or agency 78 22 26

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 35
2018 3 to 10 years in current department or agency 0 100 30
2018 More than 20 years in current department or agency 0 100 13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 47
2019 11 to 20 years in current department or agency 0 100 35
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 26
2018 More than 20 years in current department or agency 0 100 13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 More than 20 years in current department or agency 0 100 13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 35
2018 Less than 3 years in current department or agency 0 100 12
2018 11 to 20 years in current department or agency 0 100 26

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 More than 20 years in current department or agency 0 100 13

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 24 76 46
2019 11 to 20 years in current department or agency 28 72 34
2018 11 to 20 years in current department or agency 22 78 26

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 16 84 46
2019 11 to 20 years in current department or agency 36 64 34
2018 3 to 10 years in current department or agency 26 74 30
2018 11 to 20 years in current department or agency 29 71 26

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 12

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12
2018 More than 20 years in current department or agency 0 100 13

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 21 79 46
2019 11 to 20 years in current department or agency 20 80 34
2018 More than 20 years in current department or agency 54 46 13

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 50 50 46
2019 11 to 20 years in current department or agency 33 67 34
2018 3 to 10 years in current department or agency 59 41 30
2018 11 to 20 years in current department or agency 19 81 26

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 3 to 10 years in current department or agency 0 100 46
2018 Less than 3 years in current department or agency 0 100 12
2018 More than 20 years in current department or agency 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 3 to 10 years in current department or agency 0 100 46
2018 11 to 20 years in current department or agency 0 100 26
2018 More than 20 years in current department or agency 0 100 13

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12
2018 More than 20 years in current department or agency 0 100 13

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 46
2019 11 to 20 years in current department or agency 18 82 34
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 15 85 30

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 46
2019 11 to 20 years in current department or agency 0 100 34
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 26
2018 More than 20 years in current department or agency 0 100 13

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 17 83 34
2018 Less than 3 years in current department or agency 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 46
2019 11 to 20 years in current department or agency 0 100 34
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 26
2018 More than 20 years in current department or agency 0 100 13

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 15 85 46
2019 11 to 20 years in current department or agency 18 82 34
2018 3 to 10 years in current department or agency 18 82 30
2018 11 to 20 years in current department or agency 29 71 26

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 22 78 46
2019 11 to 20 years in current department or agency 36 64 34
2018 3 to 10 years in current department or agency 15 85 30

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 19 81 34

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 12

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 14 86 30
2018 11 to 20 years in current department or agency 20 80 26

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 34
2018 3 to 10 years in current department or agency 0 100 30
2018 11 to 20 years in current department or agency 0 100 26

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 11
2019 11 to 20 years in current department or agency 0 100 34

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 66 34 46
2019 11 to 20 years in current department or agency 47 53 34
2018 Less than 3 years in current department or agency 53 47 12
2018 3 to 10 years in current department or agency 56 44 30
2018 11 to 20 years in current department or agency 60 40 26
2018 More than 20 years in current department or agency 39 61 13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 29

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 24 76 25

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 29
2018 More than 20 years in current department or agency 0 100 12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 29

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 29
2018 More than 20 years in current department or agency 0 100 12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 0 100 29

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 11 to 20 years in current department or agency 0 100 25

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 29
2018 11 to 20 years in current department or agency 0 100 25

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 22 78 29
2018 11 to 20 years in current department or agency 33 67 25

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 More than 20 years in current department or agency 0 100 12

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 46 54 12
2018 3 to 10 years in current department or agency 44 56 29
2018 11 to 20 years in current department or agency 49 51 25
2018 More than 20 years in current department or agency 60 40 12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 29
2018 11 to 20 years in current department or agency 0 100 25
2018 More than 20 years in current department or agency 0 100 12

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 58 42 29
2018 11 to 20 years in current department or agency 53 47 25

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 29

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 22 78 29

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 7 93 371
2019 3 to 10 years in current department or agency 7 93 826
2019 11 to 20 years in current department or agency 7 93 674
2019 More than 20 years in current department or agency 5 95 288

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 13 18 2 1 29 10 65 5 371
2019 3 to 10 years in current department or agency 17 13 22 3 3 34 9 52 9 827
2019 11 to 20 years in current department or agency 19 14 20 3 3 34 8 56 10 672
2019 More than 20 years in current department or agency 19 15 23 4 1 30 7 55 9 286
2018 Less than 3 years in current department or agency 17 15 18 1 1 36 12 61 4 441
2018 3 to 10 years in current department or agency 15 12 26 3 3 36 6 46 9 574
2018 11 to 20 years in current department or agency 14 16 26 3 3 32 7 48 10 523
2018 More than 20 years in current department or agency 16 17 26 3 3 32 3 51 9 210
2017 Less than 3 years in current department or agency 15 11 12 0 1 49 11 65 4 584
2017 3 to 10 years in current department or agency 13 15 22 2 2 35 9 52 7 747
2017 11 to 20 years in current department or agency 12 15 24 4 2 37 7 47 10 680
2017 More than 20 years in current department or agency 15 18 21 3 2 37 5 56 8 282

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 25 16 2 0 11 1 79 3 371
2019 3 to 10 years in current department or agency 32 27 21 3 3 13 2 69 7 827
2019 11 to 20 years in current department or agency 33 30 18 4 2 11 1 72 7 673
2019 More than 20 years in current department or agency 30 33 19 4 2 10 1 72 7 287
2018 Less than 3 years in current department or agency 33 26 21 1 1 16 2 71 3 442
2018 3 to 10 years in current department or agency 26 26 26 4 2 14 1 62 8 573
2018 11 to 20 years in current department or agency 23 29 24 6 1 15 1 62 9 522
2018 More than 20 years in current department or agency 24 32 23 4 3 14 0 65 8 210
2017 Less than 3 years in current department or agency 30 25 14 1 1 25 3 78 3 583
2017 3 to 10 years in current department or agency 27 28 20 4 2 17 1 68 7 748
2017 11 to 20 years in current department or agency 23 31 22 5 3 16 1 64 9 679
2017 More than 20 years in current department or agency 22 36 19 3 2 17 1 71 6 281

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 372
2019 3 to 10 years in current department or agency 9 91 828
2019 11 to 20 years in current department or agency 10 90 675
2019 More than 20 years in current department or agency 7 93 288
2017 Less than 3 years in current department or agency 8 92 584
2017 3 to 10 years in current department or agency 11 89 747
2017 11 to 20 years in current department or agency 10 90 680
2017 More than 20 years in current department or agency 9 91 283

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 87 13 55
2019 3 to 10 years in current department or agency 80 20 77
2019 11 to 20 years in current department or agency 79 21 67
2019 More than 20 years in current department or agency 85 15 19
2017 Less than 3 years in current department or agency 78 22 48
2017 3 to 10 years in current department or agency 74 26 87
2017 11 to 20 years in current department or agency 75 25 68
2017 More than 20 years in current department or agency 74 26 25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 42 9 4 2 0 2 86 5 47
2019 3 to 10 years in current department or agency 62 28 3 5 2 0 0 90 7 61
2019 11 to 20 years in current department or agency 45 46 2 4 3 0 0 91 7 53
2019 More than 20 years in current department or agency 62 31 0 6 0 0 0 94 6 15
2017 Less than 3 years in current department or agency 66 23 8 0 3 0 0 89 3 37
2017 3 to 10 years in current department or agency 48 42 3 3 3 0 0 90 7 65
2017 11 to 20 years in current department or agency 42 47 8 4 0 0 0 88 4 51
2017 More than 20 years in current department or agency 44 40 6 6 0 6 0 88 6 18
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 20 6 2 2 2 0 89 4 370
2019 3 to 10 years in current department or agency 60 23 10 4 3 1 0 83 7 831
2019 11 to 20 years in current department or agency 52 25 12 4 3 2 0 80 7 676
2019 More than 20 years in current department or agency 59 25 9 3 3 1 0 85 6 288
2018 Less than 3 years in current department or agency 60 21 11 3 2 2 0 84 5 442
2018 3 to 10 years in current department or agency 50 28 11 5 4 1 0 79 10 569
2018 11 to 20 years in current department or agency 46 28 14 5 5 1 1 75 11 517
2018 More than 20 years in current department or agency 42 31 13 8 6 0 0 73 14 208
2017 Less than 3 years in current department or agency 62 23 8 3 2 2 0 87 5 583
2017 3 to 10 years in current department or agency 50 28 11 6 5 2 0 79 11 748
2017 11 to 20 years in current department or agency 45 30 13 7 5 1 0 75 12 680
2017 More than 20 years in current department or agency 43 31 14 6 4 2 0 75 10 282

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 39 23 11 3 2 1 62 15 58
2019 3 to 10 years in current department or agency 10 44 22 14 7 1 3 56 22 164
2019 11 to 20 years in current department or agency 8 42 19 18 4 5 4 55 24 202
2019 More than 20 years in current department or agency 12 38 24 17 2 5 2 53 21 88

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 33 22 13 4 4 0 60 17 370
2019 3 to 10 years in current department or agency 14 39 24 13 6 4 0 56 20 826
2019 11 to 20 years in current department or agency 15 41 22 14 5 4 0 58 19 673
2019 More than 20 years in current department or agency 21 38 23 11 2 6 0 62 14 286
2018 Less than 3 years in current department or agency 12 27 26 18 7 9 1 43 28 444
2018 3 to 10 years in current department or agency 11 28 28 19 9 5 0 41 30 575
2018 11 to 20 years in current department or agency 11 28 27 18 11 4 0 41 31 521
2018 More than 20 years in current department or agency 7 35 30 16 8 3 0 44 25 210
2017 Less than 3 years in current department or agency 12 25 24 14 6 17 1 45 25 584
2017 3 to 10 years in current department or agency 9 29 25 18 12 7 1 41 31 749
2017 11 to 20 years in current department or agency 8 29 25 19 12 7 0 40 33 679
2017 More than 20 years in current department or agency 8 34 26 15 10 7 0 45 27 282

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 36 19 10 4 3 0 66 15 372
2019 3 to 10 years in current department or agency 21 36 19 14 6 3 0 59 21 827
2019 11 to 20 years in current department or agency 19 37 23 14 6 1 0 57 20 674
2019 More than 20 years in current department or agency 22 39 18 14 5 2 0 62 19 288
2018 Less than 3 years in current department or agency 25 32 21 12 3 5 1 62 16 442
2018 3 to 10 years in current department or agency 17 33 23 17 7 3 0 52 25 576
2018 11 to 20 years in current department or agency 17 31 26 16 9 2 0 48 26 521
2018 More than 20 years in current department or agency 14 38 26 12 9 1 0 53 21 210
2017 Less than 3 years in current department or agency 26 38 17 8 4 6 0 69 12 584
2017 3 to 10 years in current department or agency 15 38 21 14 10 2 0 54 24 745
2017 11 to 20 years in current department or agency 14 35 21 17 8 4 0 52 26 680
2017 More than 20 years in current department or agency 14 37 22 21 5 2 0 52 26 280

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 27 20 8 5 0 1 66 13 369
2019 3 to 10 years in current department or agency 47 31 13 5 4 0 1 79 8 830
2019 11 to 20 years in current department or agency 49 30 12 5 3 0 1 80 8 675
2019 More than 20 years in current department or agency 57 23 11 3 5 0 1 80 9 288
2018 Less than 3 years in current department or agency 37 28 19 9 6 0 0 65 16 443
2018 3 to 10 years in current department or agency 43 28 17 6 5 0 1 72 11 576
2018 11 to 20 years in current department or agency 44 29 14 7 4 0 1 75 11 521
2018 More than 20 years in current department or agency 43 31 16 5 3 0 1 75 8 210
2017 Less than 3 years in current department or agency 42 31 13 7 5 1 2 74 12 583
2017 3 to 10 years in current department or agency 42 31 14 6 5 1 2 75 11 745
2017 11 to 20 years in current department or agency 43 31 14 7 3 0 1 75 11 678
2017 More than 20 years in current department or agency 45 28 14 7 2 0 3 75 10 282

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 26 31 10 8 0 0 51 18 371
2019 3 to 10 years in current department or agency 18 30 28 14 9 0 0 48 23 828
2019 11 to 20 years in current department or agency 15 30 28 17 10 0 1 45 27 674
2019 More than 20 years in current department or agency 13 31 29 19 8 0 0 45 27 287
2018 Less than 3 years in current department or agency 20 30 29 13 7 2 0 51 20 444
2018 3 to 10 years in current department or agency 12 29 29 16 13 0 0 41 30 577
2018 11 to 20 years in current department or agency 9 26 31 21 12 0 0 36 33 521
2018 More than 20 years in current department or agency 11 30 27 21 10 0 0 41 31 210
2017 Less than 3 years in current department or agency 26 31 24 12 6 0 0 58 18 584
2017 3 to 10 years in current department or agency 13 29 27 18 12 0 1 43 30 746
2017 11 to 20 years in current department or agency 12 27 30 19 11 0 1 39 31 678
2017 More than 20 years in current department or agency 15 26 32 19 7 0 0 41 26 283

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 29 19 11 4 0 1 66 15 371
2019 3 to 10 years in current department or agency 26 36 24 9 4 0 1 62 14 829
2019 11 to 20 years in current department or agency 22 36 24 10 6 0 1 59 16 668
2019 More than 20 years in current department or agency 17 39 27 10 5 0 1 57 15 286
2018 Less than 3 years in current department or agency 29 35 20 7 4 2 2 68 12 443
2018 3 to 10 years in current department or agency 21 31 24 16 7 0 1 53 23 574
2018 11 to 20 years in current department or agency 15 29 27 19 8 0 1 45 28 521
2018 More than 20 years in current department or agency 11 36 34 11 6 0 2 48 17 210
2017 Less than 3 years in current department or agency 36 34 16 8 5 0 1 71 13 581
2017 3 to 10 years in current department or agency 20 33 24 13 7 0 2 55 20 747
2017 11 to 20 years in current department or agency 17 32 25 19 6 0 2 50 25 676
2017 More than 20 years in current department or agency 17 32 29 15 5 0 2 50 20 282

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 23 26 12 11 0 0 49 24 370
2019 3 to 10 years in current department or agency 19 27 24 16 13 0 0 46 29 828
2019 11 to 20 years in current department or agency 12 26 26 20 15 0 1 39 36 673
2019 More than 20 years in current department or agency 12 27 24 20 16 0 0 39 36 288
2018 Less than 3 years in current department or agency 24 29 20 15 10 2 1 54 25 443
2018 3 to 10 years in current department or agency 15 23 24 19 17 1 1 38 37 574
2018 11 to 20 years in current department or agency 12 19 24 23 20 1 1 31 44 517
2018 More than 20 years in current department or agency 9 24 25 25 17 0 0 33 42 209
2017 Less than 3 years in current department or agency 31 31 16 10 10 1 1 63 21 583
2017 3 to 10 years in current department or agency 13 26 24 20 14 1 2 40 35 747
2017 11 to 20 years in current department or agency 12 24 26 21 14 1 1 37 36 679
2017 More than 20 years in current department or agency 14 22 25 28 10 0 1 37 38 283

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 26 13 7 3 0 1 77 10 367
2019 3 to 10 years in current department or agency 42 30 17 6 4 0 2 74 9 825
2019 11 to 20 years in current department or agency 38 33 13 6 6 0 3 74 12 670
2019 More than 20 years in current department or agency 40 28 17 8 4 0 4 70 12 286
2018 Less than 3 years in current department or agency 45 27 14 5 4 2 2 75 10 442
2018 3 to 10 years in current department or agency 39 26 17 9 6 0 3 67 16 575
2018 11 to 20 years in current department or agency 31 31 18 9 5 0 6 66 15 518
2018 More than 20 years in current department or agency 37 26 19 10 5 0 3 65 15 210
2017 Less than 3 years in current department or agency 48 29 11 5 3 1 4 80 8 583
2017 3 to 10 years in current department or agency 35 30 16 7 6 1 6 69 14 749
2017 11 to 20 years in current department or agency 31 31 17 10 4 1 6 66 16 678
2017 More than 20 years in current department or agency 29 33 23 7 2 0 5 65 10 283

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 29 18 9 5 1 1 68 14 369
2019 3 to 10 years in current department or agency 33 30 20 10 7 0 0 63 17 827
2019 11 to 20 years in current department or agency 28 35 21 8 7 0 1 63 15 674
2019 More than 20 years in current department or agency 34 32 19 7 8 0 0 67 14 287
2018 Less than 3 years in current department or agency 36 30 22 7 4 1 0 66 11 443
2018 3 to 10 years in current department or agency 28 32 19 12 10 0 0 60 22 576
2018 11 to 20 years in current department or agency 25 29 24 14 7 1 1 55 21 521
2018 More than 20 years in current department or agency 25 37 20 10 7 0 1 62 18 210
2017 Less than 3 years in current department or agency 41 31 17 7 3 0 0 73 10 583
2017 3 to 10 years in current department or agency 28 31 20 14 7 0 1 59 21 747
2017 11 to 20 years in current department or agency 24 35 24 11 6 0 1 59 16 676
2017 More than 20 years in current department or agency 26 35 25 10 3 0 0 61 14 281

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 30 21 6 2 1 0 71 8 371
2019 3 to 10 years in current department or agency 26 35 26 8 4 1 0 61 13 826
2019 11 to 20 years in current department or agency 23 36 25 10 5 0 1 60 15 674
2019 More than 20 years in current department or agency 29 37 18 11 4 0 0 66 15 287
2018 Less than 3 years in current department or agency 28 35 22 7 4 3 1 66 11 439
2018 3 to 10 years in current department or agency 20 31 28 13 7 0 1 52 20 576
2018 11 to 20 years in current department or agency 15 35 29 14 6 0 1 51 20 520
2018 More than 20 years in current department or agency 19 34 30 11 6 0 0 53 17 208
2017 Less than 3 years in current department or agency 39 32 16 8 3 1 1 73 11 583
2017 3 to 10 years in current department or agency 18 37 24 13 6 1 1 56 20 747
2017 11 to 20 years in current department or agency 18 32 26 15 7 1 1 51 22 676
2017 More than 20 years in current department or agency 18 32 27 14 6 1 1 52 21 281

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 33 23 10 4 1 0 62 14 371
2019 3 to 10 years in current department or agency 17 33 27 14 8 0 0 51 22 826
2019 11 to 20 years in current department or agency 16 34 26 17 6 1 1 51 23 675
2019 More than 20 years in current department or agency 16 38 25 14 6 0 0 54 20 287
2018 Less than 3 years in current department or agency 25 31 26 8 6 2 1 58 15 436
2018 3 to 10 years in current department or agency 13 30 27 18 12 0 1 43 30 577
2018 11 to 20 years in current department or agency 9 29 27 23 12 1 0 38 35 518
2018 More than 20 years in current department or agency 11 35 26 18 10 0 0 46 28 208
2017 Less than 3 years in current department or agency 30 35 20 11 4 1 0 65 15 584
2017 3 to 10 years in current department or agency 12 31 28 18 10 0 1 44 28 744
2017 11 to 20 years in current department or agency 10 27 29 22 11 1 1 38 33 677
2017 More than 20 years in current department or agency 14 31 30 16 10 0 0 45 25 280

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 32 17 9 5 1 1 70 14 370
2019 3 to 10 years in current department or agency 27 32 21 13 7 0 0 59 19 826
2019 11 to 20 years in current department or agency 26 33 24 11 5 0 1 60 16 673
2019 More than 20 years in current department or agency 31 35 17 11 4 0 1 67 15 286
2018 Less than 3 years in current department or agency 31 32 19 12 4 0 1 64 16 436
2018 3 to 10 years in current department or agency 21 31 26 13 9 0 1 52 22 576
2018 11 to 20 years in current department or agency 16 33 26 16 8 0 1 50 24 520
2018 More than 20 years in current department or agency 18 43 19 12 8 0 0 61 20 209
2017 Less than 3 years in current department or agency 31 34 20 9 5 0 1 66 14 584
2017 3 to 10 years in current department or agency 22 33 23 13 8 0 1 55 21 747
2017 11 to 20 years in current department or agency 18 32 25 13 9 1 1 52 23 677
2017 More than 20 years in current department or agency 25 33 22 12 7 0 1 58 19 281

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 27 11 7 4 1 1 78 11 369
2019 3 to 10 years in current department or agency 35 30 17 10 7 0 1 65 17 825
2019 11 to 20 years in current department or agency 33 31 18 11 6 1 1 65 18 673
2019 More than 20 years in current department or agency 41 30 14 8 8 0 0 70 16 286

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 31 18 6 1 0 1 75 6 369
2019 3 to 10 years in current department or agency 35 37 16 7 3 0 1 73 11 826
2019 11 to 20 years in current department or agency 26 35 22 10 6 1 1 62 16 672
2019 More than 20 years in current department or agency 31 40 17 7 3 1 1 73 10 284
2018 Less than 3 years in current department or agency 33 35 19 7 5 0 0 70 11 434
2018 3 to 10 years in current department or agency 31 36 19 9 4 0 1 68 14 575
2018 11 to 20 years in current department or agency 24 26 27 15 6 0 2 51 21 520
2018 More than 20 years in current department or agency 24 37 24 10 5 0 0 61 15 206
2017 Less than 3 years in current department or agency 40 34 14 7 3 1 0 76 10 583
2017 3 to 10 years in current department or agency 28 33 23 10 3 1 1 63 13 745
2017 11 to 20 years in current department or agency 25 28 25 13 6 1 2 55 19 676
2017 More than 20 years in current department or agency 23 34 21 13 7 1 0 58 21 280

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 19 10 4 1 0 1 85 5 371
2019 3 to 10 years in current department or agency 63 23 8 3 2 0 1 87 4 823
2019 11 to 20 years in current department or agency 58 25 10 3 2 0 1 85 4 672
2019 More than 20 years in current department or agency 61 29 8 1 0 0 1 91 1 284
2018 Less than 3 years in current department or agency 65 20 9 3 1 0 1 87 4 437
2018 3 to 10 years in current department or agency 59 27 8 3 2 0 2 87 5 577
2018 11 to 20 years in current department or agency 57 27 8 3 1 0 2 86 5 515
2018 More than 20 years in current department or agency 60 27 10 3 0 0 1 87 3 209
2017 Less than 3 years in current department or agency 64 22 9 2 1 0 2 88 3 584
2017 3 to 10 years in current department or agency 63 22 9 2 1 0 2 87 4 749
2017 11 to 20 years in current department or agency 59 26 8 2 2 0 2 88 4 680
2017 More than 20 years in current department or agency 60 25 10 3 0 0 1 87 3 283

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 7 4 1 1 0 3 94 2 368
2019 3 to 10 years in current department or agency 77 10 4 1 1 0 7 94 2 822
2019 11 to 20 years in current department or agency 74 13 4 1 0 1 8 94 1 670
2019 More than 20 years in current department or agency 82 9 2 0 1 1 5 97 1 286
2018 Less than 3 years in current department or agency 79 10 5 1 1 0 3 92 2 436
2018 3 to 10 years in current department or agency 78 12 3 1 1 0 4 95 2 574
2018 11 to 20 years in current department or agency 76 13 3 2 1 1 4 94 3 519
2018 More than 20 years in current department or agency 78 13 3 1 0 1 3 95 2 208

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 7 4 2 2 0 2 91 5 370
2019 3 to 10 years in current department or agency 79 10 5 2 2 0 2 91 4 823
2019 11 to 20 years in current department or agency 74 11 7 2 3 1 2 87 5 674
2019 More than 20 years in current department or agency 82 9 4 1 2 0 2 93 3 287
2018 Less than 3 years in current department or agency 80 10 4 0 1 1 3 94 2 436
2018 3 to 10 years in current department or agency 74 12 6 2 2 1 3 89 5 575
2018 11 to 20 years in current department or agency 70 12 6 3 2 2 3 88 6 518
2018 More than 20 years in current department or agency 78 7 7 2 3 2 1 88 5 209
2017 Less than 3 years in current department or agency 84 7 2 1 1 1 3 95 3 584
2017 3 to 10 years in current department or agency 78 10 4 2 3 1 3 90 5 748
2017 11 to 20 years in current department or agency 73 13 6 3 3 1 2 88 6 679
2017 More than 20 years in current department or agency 83 7 4 2 2 1 2 92 4 283

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 65 22 7 2 2 0 2 90 3 370
2019 3 to 10 years in current department or agency 53 29 11 3 2 0 1 84 5 826
2019 11 to 20 years in current department or agency 50 33 11 3 2 1 1 84 5 675
2019 More than 20 years in current department or agency 53 32 10 3 1 0 1 86 4 286
2018 Less than 3 years in current department or agency 64 23 8 2 1 0 1 89 3 442
2018 3 to 10 years in current department or agency 53 29 9 4 3 0 1 83 7 577
2018 11 to 20 years in current department or agency 48 33 11 4 2 0 1 83 6 521
2018 More than 20 years in current department or agency 49 33 13 4 2 0 0 82 5 211
2017 Less than 3 years in current department or agency 68 21 6 2 1 0 2 91 3 580
2017 3 to 10 years in current department or agency 53 29 11 3 2 1 2 84 5 749
2017 11 to 20 years in current department or agency 50 34 10 4 1 0 1 85 5 679
2017 More than 20 years in current department or agency 49 34 11 3 2 0 1 84 5 282

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 71 16 6 3 2 1 2 89 5 370
2019 3 to 10 years in current department or agency 58 22 11 4 3 0 1 82 8 822
2019 11 to 20 years in current department or agency 56 22 12 5 4 1 0 79 9 670
2019 More than 20 years in current department or agency 61 18 12 6 3 0 0 79 9 286
2018 Less than 3 years in current department or agency 70 16 8 2 2 0 1 87 5 442
2018 3 to 10 years in current department or agency 52 24 13 4 5 0 1 77 10 575
2018 11 to 20 years in current department or agency 50 25 11 9 5 0 1 75 14 520
2018 More than 20 years in current department or agency 48 23 15 10 4 0 0 71 14 211
2017 Less than 3 years in current department or agency 75 13 6 2 2 0 2 90 4 582
2017 3 to 10 years in current department or agency 56 23 9 4 5 0 2 81 9 748
2017 11 to 20 years in current department or agency 51 23 13 8 4 0 1 75 12 680
2017 More than 20 years in current department or agency 54 26 11 5 3 0 0 81 8 282

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 67 10 4 1 1 0 17 93 2 369
2019 3 to 10 years in current department or agency 57 12 5 1 1 0 24 91 3 823
2019 11 to 20 years in current department or agency 54 15 6 1 0 1 23 90 2 671
2019 More than 20 years in current department or agency 55 16 9 1 1 1 17 87 3 285
2018 Less than 3 years in current department or agency 58 10 3 0 0 0 28 94 1 439
2018 3 to 10 years in current department or agency 53 12 4 2 1 0 27 90 4 574
2018 11 to 20 years in current department or agency 48 17 7 2 1 0 25 87 3 513
2018 More than 20 years in current department or agency 51 21 8 1 1 0 18 87 3 211
2017 Less than 3 years in current department or agency 64 6 2 1 1 0 27 96 1 582
2017 3 to 10 years in current department or agency 55 14 4 2 0 0 25 92 3 747
2017 11 to 20 years in current department or agency 50 14 7 1 0 0 28 89 1 677
2017 More than 20 years in current department or agency 49 16 9 2 1 0 24 86 3 283

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 16 3 1 1 0 3 96 1 368
2019 3 to 10 years in current department or agency 68 18 6 2 1 0 5 92 2 823
2019 11 to 20 years in current department or agency 66 21 6 1 1 1 5 92 2 668
2019 More than 20 years in current department or agency 72 16 5 1 1 2 4 93 2 286
2018 Less than 3 years in current department or agency 70 19 6 1 0 0 4 92 1 441
2018 3 to 10 years in current department or agency 69 17 8 1 1 0 4 90 2 575
2018 11 to 20 years in current department or agency 63 21 6 1 1 1 7 92 2 519
2018 More than 20 years in current department or agency 75 17 3 0 1 0 4 96 1 208
2017 Less than 3 years in current department or agency 78 12 3 1 0 1 5 95 1 582
2017 3 to 10 years in current department or agency 65 18 7 2 1 1 7 90 3 746
2017 11 to 20 years in current department or agency 65 20 6 2 1 1 7 91 3 675
2017 More than 20 years in current department or agency 69 17 6 1 0 0 7 92 2 283

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 17 10 3 4 1 1 82 7 369
2019 3 to 10 years in current department or agency 62 21 8 2 5 0 2 85 7 826
2019 11 to 20 years in current department or agency 63 22 7 4 1 1 2 88 5 670
2019 More than 20 years in current department or agency 76 14 6 0 1 0 2 93 1 287
2018 Less than 3 years in current department or agency 49 20 14 7 9 0 1 70 16 443
2018 3 to 10 years in current department or agency 57 24 10 4 4 1 1 83 7 576
2018 11 to 20 years in current department or agency 56 26 9 4 3 0 1 84 7 521
2018 More than 20 years in current department or agency 69 21 7 1 1 0 1 91 2 210
2017 Less than 3 years in current department or agency 48 21 12 9 8 0 2 71 17 584
2017 3 to 10 years in current department or agency 53 25 9 4 5 1 2 81 10 749
2017 11 to 20 years in current department or agency 53 29 9 3 3 1 2 84 6 680
2017 More than 20 years in current department or agency 62 23 10 1 1 1 2 88 2 282

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 25 10 3 1 1 2 86 4 370
2019 3 to 10 years in current department or agency 62 24 8 3 1 0 2 88 4 826
2019 11 to 20 years in current department or agency 58 24 11 3 1 0 2 84 5 673
2019 More than 20 years in current department or agency 62 22 11 1 1 0 2 86 2 287
2018 Less than 3 years in current department or agency 56 28 11 2 1 0 2 85 4 442
2018 3 to 10 years in current department or agency 57 26 10 3 1 0 2 85 5 577
2018 11 to 20 years in current department or agency 51 32 10 4 1 0 2 85 5 519
2018 More than 20 years in current department or agency 59 27 10 2 0 0 1 87 2 210
2017 Less than 3 years in current department or agency 61 24 8 3 1 0 2 88 3 581
2017 3 to 10 years in current department or agency 55 28 10 2 1 0 3 86 4 748
2017 11 to 20 years in current department or agency 55 27 11 2 1 0 3 85 4 679
2017 More than 20 years in current department or agency 51 33 11 2 1 0 1 85 4 283

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 40 27 10 2 1 0 60 12 371
2019 3 to 10 years in current department or agency 15 35 35 11 3 0 0 50 14 832
2019 11 to 20 years in current department or agency 12 34 36 14 3 0 0 46 18 676
2019 More than 20 years in current department or agency 13 32 38 15 1 0 0 46 16 288
2018 Less than 3 years in current department or agency 18 39 32 8 2 0 0 58 10 443
2018 3 to 10 years in current department or agency 11 33 37 14 4 0 0 44 18 578
2018 11 to 20 years in current department or agency 7 33 40 17 3 0 0 40 20 523
2018 More than 20 years in current department or agency 10 27 41 17 5 0 0 36 22 210
2017 Less than 3 years in current department or agency 15 46 29 7 3 0 0 61 10 584
2017 3 to 10 years in current department or agency 9 28 41 16 5 0 0 37 22 748
2017 11 to 20 years in current department or agency 7 25 44 17 6 0 1 32 23 680
2017 More than 20 years in current department or agency 9 29 37 18 6 0 0 39 24 283

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 11 40 25 16 1 0 41 19 372
2019 3 to 10 years in current department or agency 7 14 40 28 11 0 0 39 21 828
2019 11 to 20 years in current department or agency 8 17 43 23 9 0 0 32 25 667
2019 More than 20 years in current department or agency 5 20 41 24 11 0 0 35 24 287
2018 Less than 3 years in current department or agency 4 12 38 29 16 0 0 45 17 439
2018 3 to 10 years in current department or agency 7 20 39 26 9 0 0 34 26 565
2018 11 to 20 years in current department or agency 7 24 41 23 5 0 0 28 31 522
2018 More than 20 years in current department or agency 6 17 49 19 8 0 0 27 23 208
2017 Less than 3 years in current department or agency 4 12 34 32 17 0 0 49 17 581
2017 3 to 10 years in current department or agency 6 19 41 24 10 0 1 33 25 746
2017 11 to 20 years in current department or agency 6 20 46 21 7 0 0 27 27 677
2017 More than 20 years in current department or agency 7 20 41 25 7 0 0 32 27 282
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 28 9 4 3 6 0 54 46 371
2019 3 to 10 years in current department or agency 58 26 8 1 1 6 0 61 39 830
2019 11 to 20 years in current department or agency 59 25 7 1 0 7 1 64 36 675
2019 More than 20 years in current department or agency 59 28 6 1 2 3 1 62 38 286
2018 Less than 3 years in current department or agency 61 17 6 3 3 8 2 68 32 442
2018 3 to 10 years in current department or agency 70 15 6 2 1 5 2 75 25 577
2018 11 to 20 years in current department or agency 71 16 3 2 0 7 1 77 23 522
2018 More than 20 years in current department or agency 68 19 5 1 3 4 1 72 28 211
2017 Less than 3 years in current department or agency 63 16 5 1 1 11 2 72 28 584
2017 3 to 10 years in current department or agency 66 16 6 2 1 9 1 73 27 747
2017 11 to 20 years in current department or agency 67 17 4 1 0 9 2 75 25 680
2017 More than 20 years in current department or agency 75 14 4 1 2 4 0 78 22 283

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 55 45 164
2019 3 to 10 years in current department or agency 39 61 307
2019 11 to 20 years in current department or agency 33 67 226
2019 More than 20 years in current department or agency 29 71 105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 67 33 165
2019 3 to 10 years in current department or agency 79 21 300
2019 11 to 20 years in current department or agency 81 19 223
2019 More than 20 years in current department or agency 80 20 103
2018 Less than 3 years in current department or agency 58 42 133
2018 3 to 10 years in current department or agency 63 37 132
2018 11 to 20 years in current department or agency 65 35 113
2018 More than 20 years in current department or agency 67 33 56

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 15 10 3 4 2 9 81 8 370
2019 3 to 10 years in current department or agency 66 12 6 3 3 2 9 87 6 824
2019 11 to 20 years in current department or agency 63 14 6 4 2 2 10 87 6 674
2019 More than 20 years in current department or agency 70 10 4 2 2 1 11 91 4 288
2018 Less than 3 years in current department or agency 64 10 6 2 2 3 13 88 5 441
2018 3 to 10 years in current department or agency 70 7 5 2 3 1 11 88 6 576
2018 11 to 20 years in current department or agency 65 9 5 3 2 2 14 88 6 523
2018 More than 20 years in current department or agency 75 6 3 3 3 0 10 90 7 211

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 28 14 10 10 2 9 62 22 165
2019 3 to 10 years in current department or agency 23 28 18 10 7 2 11 59 20 301
2019 11 to 20 years in current department or agency 24 30 19 9 4 1 13 63 15 224
2019 More than 20 years in current department or agency 18 15 24 10 6 9 18 46 21 104
2018 Less than 3 years in current department or agency 20 24 15 10 20 2 9 49 34 135
2018 3 to 10 years in current department or agency 21 29 21 13 11 0 6 53 25 132
2018 11 to 20 years in current department or agency 15 29 17 14 10 1 15 51 28 115
2018 More than 20 years in current department or agency 16 32 11 13 11 1 16 57 29 56
2017 Less than 3 years in current department or agency 15 28 22 9 8 5 12 52 21 142
2017 3 to 10 years in current department or agency 17 27 17 11 4 4 20 59 19 180
2017 11 to 20 years in current department or agency 13 26 18 9 6 3 27 54 21 153
2017 More than 20 years in current department or agency 16 31 12 15 7 4 15 58 27 59

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 19 19 16 18 3 11 40 38 165
2019 3 to 10 years in current department or agency 17 21 15 12 10 5 20 50 30 301
2019 11 to 20 years in current department or agency 14 22 19 13 6 5 20 49 25 225
2019 More than 20 years in current department or agency 15 18 24 10 5 8 21 46 20 105
2018 Less than 3 years in current department or agency 14 17 19 12 23 4 11 36 41 136
2018 3 to 10 years in current department or agency 10 13 22 11 17 4 24 32 38 132
2018 11 to 20 years in current department or agency 8 21 21 17 9 2 21 39 34 116
2018 More than 20 years in current department or agency 10 17 14 16 7 7 29 43 35 57
2017 Less than 3 years in current department or agency 8 19 22 11 12 7 21 37 32 142
2017 3 to 10 years in current department or agency 11 18 20 10 4 7 31 46 22 181
2017 11 to 20 years in current department or agency 10 19 17 7 5 7 36 50 20 153
2017 More than 20 years in current department or agency 5 19 10 14 5 10 37 45 36 59
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