2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - RO

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 43 37 10 7 4 0 0 80 10 498
2011 RO-02 44 30 16 8 2 0 0 74 10 61
2011 RO-03 41 43 7 6 2 0 0 85 8 97
2011 RO-04 36 43 8 6 6 0 0 79 13 111
2011 RO-05 52 34 7 5 2 0 0 86 7 44
2008 RO 46 41 7 4 2 0 0 87 6 939
2008 RO-02 47 37 11 5 0 0 0 84 5 79
2008 RO-03 40 46 9 2 3 0 0 86 5 168
2008 RO-04 44 41 8 5 2 0 0 86 7 291
2008 RO-05 56 32 4 8 0 0 0 88 8 25

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 70 23 3 2 1 0 0 94 3 499
2011 RO-02 62 30 7 2 0 0 0 92 2 61
2011 RO-03 66 27 2 2 2 1 0 94 4 97
2011 RO-04 68 26 4 1 2 0 0 94 3 111
2011 RO-05 77 16 2 2 2 0 0 93 5 44

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 46 40 6 6 2 0 0 86 8 498
2011 RO-02 54 34 5 5 2 0 0 89 7 61
2011 RO-03 45 42 3 8 1 0 0 88 9 97
2011 RO-04 36 45 9 6 4 0 0 81 10 111
2011 RO-05 57 36 2 2 2 0 0 93 5 44
2008 RO 53 36 7 2 1 0 0 90 3 941
2008 RO-02 57 29 10 4 0 0 0 86 4 79
2008 RO-03 48 42 7 2 2 0 0 89 4 168
2008 RO-04 53 36 8 2 1 0 0 89 3 291
2008 RO-05 56 36 4 4 0 0 0 92 4 25

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 21 31 20 14 14 0 0 52 28 497
2011 RO-02 23 36 21 11 8 0 0 59 20 61
2011 RO-03 24 31 20 9 15 1 0 56 24 96
2011 RO-04 19 30 20 15 16 0 0 49 32 111
2011 RO-05 20 34 23 14 9 0 0 55 23 44

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 19 31 16 19 15 0 0 50 34 497
2011 RO-02 26 28 16 20 10 0 0 54 30 61
2011 RO-03 20 33 16 16 16 0 0 53 31 96
2011 RO-04 16 33 17 18 15 0 0 50 33 111
2011 RO-05 23 32 11 25 9 0 0 55 34 44
2008 RO 31 39 14 10 5 0 0 71 15 941
2008 RO-02 35 34 16 10 3 1 0 71 13 79
2008 RO-03 35 39 14 7 5 0 0 74 13 168
2008 RO-04 32 39 12 13 4 0 0 71 17 291
2008 RO-05 36 44 4 12 4 0 0 80 16 25

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 28 28 15 13 10 4 2 59 25 499
2011 RO-02 39 20 18 11 8 3 0 61 20 61
2011 RO-03 22 28 16 19 11 4 0 52 31 97
2011 RO-04 23 35 16 13 7 4 3 62 21 111
2011 RO-05 32 32 11 14 5 5 2 68 20 44
2008 RO 36 29 15 9 6 5 1 69 16 937
2008 RO-02 30 30 18 10 4 8 0 66 15 79
2008 RO-03 34 33 14 10 5 4 1 70 16 166
2008 RO-04 37 31 14 10 6 2 0 69 16 290
2008 RO-05 52 28 0 8 4 8 0 87 13 25
Top of Page

Leadership

Immediate supervisor

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 41 26 15 9 7 2 0 69 16 495
2011 RO-02 55 27 12 3 3 0 0 82 7 60
2011 RO-03 45 26 12 8 4 4 0 74 13 97
2011 RO-04 28 32 16 11 11 2 1 61 22 111
2011 RO-05 49 19 9 23 0 0 0 67 23 43
2008 RO 37 31 11 9 9 1 1 70 19 941
2008 RO-02 46 32 5 10 5 1 1 79 16 79
2008 RO-03 40 31 12 7 8 2 0 73 15 168
2008 RO-04 34 30 13 11 10 1 1 66 21 291
2008 RO-05 52 20 20 0 8 0 0 72 8 25

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 34 31 15 12 7 1 0 66 19 495
2011 RO-02 48 27 13 5 7 0 0 75 12 60
2011 RO-03 40 25 19 10 5 1 0 66 16 97
2011 RO-04 22 35 18 17 8 0 0 57 25 111
2011 RO-05 42 26 14 14 5 0 0 67 19 43
2008 RO 29 35 12 14 10 0 0 65 24 940
2008 RO-02 33 37 10 15 4 0 1 71 19 79
2008 RO-03 31 31 14 14 10 0 0 62 25 167
2008 RO-04 28 37 10 13 11 0 0 65 24 291
2008 RO-05 36 32 12 8 12 0 0 68 20 25

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 17 24 20 13 16 9 1 46 32 497
2011 RO-02 15 26 25 11 11 11 0 46 26 61
2011 RO-03 25 25 16 9 13 11 0 56 26 97
2011 RO-04 14 20 25 15 16 9 1 37 35 111
2011 RO-05 23 36 9 14 14 5 0 62 29 44

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 12 20 14 17 33 2 1 34 52 498
2011 RO-02 10 30 8 25 21 3 3 42 49 61
2011 RO-03 19 23 16 8 32 2 0 42 41 97
2011 RO-04 11 16 17 21 33 2 0 28 55 111
2011 RO-05 11 25 7 27 30 0 0 36 57 44
2008 RO 22 31 16 14 14 2 0 54 29 939
2008 RO-02 27 27 18 14 11 4 0 55 26 79
2008 RO-03 24 36 17 13 9 2 0 61 22 168
2008 RO-04 19 30 16 19 13 2 0 50 33 291
2008 RO-05 40 28 4 8 16 4 0 71 25 25

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 7 20 19 23 27 4 1 28 52 497
2011 RO-02 8 33 8 30 16 5 0 43 48 61
2011 RO-03 10 21 21 15 28 5 0 33 46 97
2011 RO-04 5 19 21 22 29 5 0 25 53 111
2011 RO-05 9 18 14 32 23 5 0 29 57 44
2008 RO 11 31 18 21 13 5 0 45 36 940
2008 RO-02 13 34 15 22 9 8 0 51 33 79
2008 RO-03 14 32 21 19 7 8 0 49 28 167
2008 RO-04 10 31 16 23 16 3 0 42 41 291
2008 RO-05 16 56 4 4 16 4 0 75 21 25

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 7 22 16 25 28 2 0 30 54 496
2011 RO-02 11 25 13 30 21 0 0 36 51 61
2011 RO-03 5 25 13 21 30 6 0 32 54 97
2011 RO-04 9 18 23 23 25 2 0 28 49 111
2011 RO-05 9 27 7 25 32 0 0 36 57 44
2008 RO 13 36 15 20 15 3 0 50 35 940
2008 RO-02 15 28 20 14 19 4 0 45 34 79
2008 RO-03 18 37 12 18 12 2 0 57 31 168
2008 RO-04 14 38 12 19 14 2 0 54 34 290
2008 RO-05 12 44 4 16 16 8 0 61 35 25
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 19 39 15 16 10 0 0 58 26 498
2011 RO-02 16 46 20 15 3 0 0 62 18 61
2011 RO-03 22 45 13 12 7 0 0 67 20 97
2011 RO-04 13 32 18 27 10 0 0 45 37 111
2011 RO-05 27 39 11 14 9 0 0 66 23 44

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 32 33 14 11 9 1 0 66 20 496
2011 RO-02 57 22 13 5 3 0 0 78 8 60
2011 RO-03 38 35 10 11 5 0 0 73 16 97
2011 RO-04 21 33 17 15 13 1 0 55 28 111
2011 RO-05 26 42 16 14 2 0 0 67 16 43
2008 RO 26 36 14 13 10 0 1 63 23 940
2008 RO-02 33 29 18 13 5 1 1 64 18 79
2008 RO-03 25 38 15 14 8 0 0 63 22 168
2008 RO-04 22 38 12 15 12 0 1 61 27 290
2008 RO-05 24 40 16 4 12 0 4 67 17 25

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 27 33 21 10 5 0 3 62 16 498
2011 RO-02 34 33 15 10 2 0 7 72 12 61
2011 RO-03 18 36 24 13 4 1 4 57 18 97
2011 RO-04 20 38 21 14 5 0 2 59 20 111
2011 RO-05 34 30 18 14 5 0 0 64 18 44
2008 RO 25 42 18 9 2 0 4 70 12 941
2008 RO-02 24 48 15 9 1 1 1 74 10 79
2008 RO-03 27 47 14 10 1 1 1 75 11 168
2008 RO-04 23 42 17 11 4 0 3 67 15 291
2008 RO-05 28 40 8 12 0 0 12 77 14 25

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 14 32 21 15 15 3 0 47 31 498
2011 RO-02 18 33 13 18 11 7 0 54 32 61
2011 RO-03 18 31 18 21 11 2 0 49 33 97
2011 RO-04 7 31 24 18 18 2 0 39 37 111
2011 RO-05 20 36 23 9 11 0 0 57 20 44
2008 RO 23 39 17 13 7 1 0 63 20 940
2008 RO-02 29 33 11 14 6 6 0 66 22 79
2008 RO-03 24 40 17 10 8 1 0 65 19 168
2008 RO-04 23 37 18 13 7 1 0 61 20 291
2008 RO-05 24 48 12 12 4 0 0 72 16 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 21 32 17 10 15 2 1 55 27 497
2011 RO-02 26 36 15 5 15 3 0 64 20 61
2011 RO-03 23 30 15 12 16 3 0 54 30 97
2011 RO-04 16 38 14 12 16 1 3 56 29 111
2011 RO-05 18 39 18 11 5 5 5 63 18 44
2008 RO 22 33 14 14 14 2 1 57 28 940
2008 RO-02 24 28 19 14 13 3 0 53 27 79
2008 RO-03 19 35 15 14 16 0 0 54 30 168
2008 RO-04 21 32 14 14 17 0 2 54 32 290
2008 RO-05 28 40 8 8 12 4 0 71 21 25

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 28 35 10 16 10 1 0 64 26 499
2011 RO-02 38 36 11 10 3 2 0 75 13 61
2011 RO-03 32 34 8 15 7 3 0 68 23 97
2011 RO-04 21 33 15 21 9 1 0 55 30 111
2011 RO-05 32 34 9 14 11 0 0 66 25 44

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 28 39 15 10 5 1 2 68 16 494
2011 RO-02 35 38 15 5 2 2 3 77 7 60
2011 RO-03 32 36 12 12 3 2 2 71 16 97
2011 RO-04 21 39 21 13 5 1 1 61 18 111
2011 RO-05 23 49 16 9 2 0 0 72 12 43

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 33 36 16 8 6 0 1 70 14 497
2011 RO-02 38 31 20 10 0 0 2 70 10 61
2011 RO-03 31 41 12 9 5 0 1 73 15 97
2011 RO-04 29 38 15 7 10 0 1 67 17 111
2011 RO-05 32 45 9 7 7 0 0 77 14 44

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 14 37 22 15 10 0 2 52 26 498
2011 RO-02 21 43 20 8 7 0 2 65 15 61
2011 RO-03 19 37 27 12 4 1 0 56 17 97
2011 RO-04 10 40 22 18 10 0 0 50 28 110
2011 RO-05 7 34 23 20 14 0 2 42 35 44
2008 RO 13 31 26 18 10 0 1 45 29 940
2008 RO-02 17 41 22 14 4 1 1 59 18 78
2008 RO-03 17 29 34 13 7 0 0 46 20 168
2008 RO-04 11 34 26 17 9 0 2 46 27 291
2008 RO-05 8 28 28 24 12 0 0 36 36 25

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 51 27 8 4 3 3 3 83 8 498
2011 RO-02 52 30 5 3 3 0 7 88 7 61
2011 RO-03 56 28 7 1 4 2 2 87 5 97
2011 RO-04 44 27 14 6 5 2 3 75 11 111
2011 RO-05 61 27 5 5 2 0 0 89 7 44

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2011 RO 14 49 38 496
2011 RO-02 11 51 38 61
2011 RO-03 9 52 39 97
2011 RO-04 11 53 36 110
2011 RO-05 12 47 42 43

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2011 RO 26 0 14 50 9999 11 66
2011 RO-04 50 0 8 33 9999 8 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 39 36 10 9 5 1 0 76 14 498
2011 RO-02 34 34 15 11 3 2 0 70 15 61
2011 RO-03 40 31 14 11 3 0 0 71 14 97
2011 RO-04 37 40 6 11 5 2 0 78 16 111
2011 RO-05 43 41 5 5 5 2 0 86 9 44
2008 RO 50 37 7 4 2 0 0 87 6 941
2008 RO-02 52 35 4 4 5 0 0 87 9 79
2008 RO-03 49 36 10 1 2 1 0 87 4 168
2008 RO-04 49 38 7 3 2 0 0 88 5 291
2008 RO-05 64 28 4 4 0 0 0 92 4 25

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 14 28 17 20 19 1 0 43 40 496
2011 RO-02 21 26 18 20 15 0 0 48 34 61
2011 RO-03 19 25 12 22 21 2 0 44 43 97
2011 RO-04 10 29 21 23 16 0 1 39 40 111
2011 RO-05 14 36 18 23 9 0 0 50 32 44

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 22 31 28 13 4 1 1 17 54 496
2011 RO-02 11 31 33 15 7 0 3 22 44 61
2011 RO-03 25 30 26 10 5 3 1 16 57 97
2011 RO-04 25 35 27 12 1 0 0 13 60 110
2011 RO-05 16 25 39 18 2 0 0 20 41 44
2008 RO 6 25 37 22 7 0 3 30 32 938
2008 RO-02 6 23 35 23 11 0 1 35 29 79
2008 RO-03 4 27 39 20 7 0 3 28 32 168
2008 RO-04 4 30 35 23 7 0 1 30 35 291
2008 RO-05 4 25 29 38 4 0 0 42 29 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 27 29 24 11 5 2 2 16 59 497
2011 RO-02 25 30 18 7 8 10 3 17 62 61
2011 RO-03 21 32 27 9 7 2 2 17 55 97
2011 RO-04 33 26 28 10 3 0 0 13 59 110
2011 RO-05 20 30 34 11 5 0 0 16 50 44
2008 RO 7 17 29 29 13 2 3 44 26 939
2008 RO-02 5 15 14 32 24 4 6 62 23 79
2008 RO-03 5 16 32 32 10 1 4 44 22 168
2008 RO-04 6 19 32 26 13 2 1 41 26 291
2008 RO-05 13 13 25 29 17 4 0 48 26 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 25 28 26 12 5 1 3 17 55 495
2011 RO-02 18 16 31 15 10 2 8 27 38 61
2011 RO-03 20 28 32 15 3 1 1 19 48 97
2011 RO-04 25 31 27 11 3 0 4 14 58 110
2011 RO-05 24 29 26 19 0 0 2 20 54 42
2008 RO 16 26 30 17 8 1 3 26 43 939
2008 RO-02 13 24 27 16 13 3 5 32 40 79
2008 RO-03 12 23 38 17 8 0 2 26 36 168
2008 RO-04 17 27 29 17 9 0 1 26 45 291
2008 RO-05 16 20 4 40 16 0 4 58 38 25

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 10 12 35 28 10 1 4 40 23 496
2011 RO-02 7 10 26 31 21 2 3 55 17 61
2011 RO-03 10 13 30 34 8 1 3 44 25 97
2011 RO-04 8 15 43 22 6 1 5 30 25 110
2011 RO-05 7 11 43 34 5 0 0 39 18 44
2008 RO 4 15 36 30 11 0 3 42 20 936
2008 RO-02 1 16 32 24 25 0 1 50 18 79
2008 RO-03 2 15 41 28 13 0 2 41 17 167
2008 RO-04 6 16 39 31 8 0 1 39 22 288
2008 RO-05 8 17 29 17 25 0 4 43 26 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 26 22 26 16 6 1 3 23 49 496
2011 RO-02 11 26 28 18 7 3 7 27 42 61
2011 RO-03 24 18 28 21 7 1 2 29 43 97
2011 RO-04 28 27 25 14 4 0 2 18 56 110
2011 RO-05 25 25 27 20 2 0 0 23 50 44
2008 RO 12 26 29 19 10 1 3 31 39 936
2008 RO-02 9 14 16 28 23 5 5 56 25 79
2008 RO-03 7 25 33 20 12 0 4 33 33 166
2008 RO-04 14 28 30 20 6 0 2 26 43 289
2008 RO-05 8 24 40 16 8 4 0 25 33 25

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 7 11 22 33 18 4 6 56 19 495
2011 RO-02 5 11 23 21 25 7 8 54 19 61
2011 RO-03 9 8 20 32 23 4 4 60 19 97
2011 RO-04 6 9 32 33 15 1 4 50 16 110
2011 RO-05 2 11 25 48 11 2 0 60 14 44
2008 RO 4 9 24 33 22 3 5 60 14 933
2008 RO-02 5 4 18 33 27 8 6 69 10 79
2008 RO-03 2 9 26 29 25 4 4 59 12 167
2008 RO-04 2 7 26 34 27 0 3 63 10 289
2008 RO-05 4 8 21 50 17 0 0 67 13 24

Respectful workplace

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 26 39 19 8 5 3 0 67 14 496
2011 RO-02 28 38 15 15 3 2 0 67 18 61
2011 RO-03 34 30 22 3 4 6 0 69 8 96
2011 RO-04 20 41 23 8 6 1 1 62 15 111
2011 RO-05 30 55 5 9 0 2 0 86 9 44

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 30 31 18 11 9 0 0 62 20 496
2011 RO-02 34 28 18 15 5 0 0 62 20 61
2011 RO-03 36 31 21 4 6 1 0 68 11 96
2011 RO-04 24 31 22 14 9 0 0 55 23 111
2011 RO-05 30 36 14 14 7 0 0 66 20 44
2008 RO 38 37 11 9 4 1 0 75 13 941
2008 RO-02 42 35 14 5 1 3 0 79 6 79
2008 RO-03 39 39 11 7 4 0 0 78 11 168
2008 RO-04 38 36 12 10 3 0 0 75 14 291
2008 RO-05 52 32 0 12 4 0 0 84 16 25

Ethical workplace

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 24 30 17 13 8 6 3 59 22 494
2011 RO-02 15 25 23 16 7 13 2 46 27 61
2011 RO-03 25 29 14 16 6 5 4 59 25 97
2011 RO-04 26 28 19 15 5 5 1 58 22 111
2011 RO-05 39 32 16 7 2 5 0 74 10 44
2008 RO 26 32 13 13 9 4 2 63 23 940
2008 RO-02 25 34 14 10 9 5 3 64 21 79
2008 RO-03 28 33 14 11 9 4 1 65 21 167
2008 RO-04 31 37 9 12 8 2 1 70 20 291
2008 RO-05 44 32 12 12 0 0 0 76 12 25

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 10 14 21 20 19 12 4 29 46 497
2011 RO-02 13 15 12 25 17 17 2 35 51 60
2011 RO-03 14 15 13 16 15 22 3 40 42 97
2011 RO-04 10 14 25 20 18 11 3 27 44 111
2011 RO-05 9 20 18 25 16 5 7 33 46 44

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 33 43 7 10 7 0 0 76 17 497
2011 RO-02 30 57 2 10 2 0 0 87 11 61
2011 RO-03 35 38 8 13 6 0 0 73 19 96
2011 RO-04 33 38 10 9 10 0 0 71 19 111
2011 RO-05 36 41 2 14 7 0 0 77 20 44
2008 RO 44 44 4 6 2 0 0 88 8 940
2008 RO-02 43 44 4 5 3 0 1 88 8 79
2008 RO-03 49 43 3 4 1 0 0 92 5 168
2008 RO-04 41 43 5 8 3 0 0 84 11 291
2008 RO-05 40 40 8 8 4 0 0 80 12 25

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 51 36 5 5 2 0 0 87 7 496
2011 RO-02 57 30 5 8 0 0 0 87 8 60
2011 RO-03 54 32 8 5 0 0 1 86 5 97
2011 RO-04 45 44 5 4 3 0 0 89 6 111
2011 RO-05 48 32 11 9 0 0 0 80 9 44

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 72 14 3 3 5 0 3 88 8 497
2011 RO-02 64 21 5 3 5 2 0 87 8 61
2011 RO-03 78 11 2 2 5 0 1 91 7 96
2011 RO-04 64 15 5 5 7 0 4 82 12 111
2011 RO-05 75 16 2 0 5 0 2 93 5 44
2008 RO 69 16 5 4 4 0 1 87 9 939
2008 RO-02 66 18 5 8 4 0 0 84 11 79
2008 RO-03 71 14 6 4 4 1 1 86 8 167
2008 RO-04 69 18 4 3 5 0 1 87 8 291
2008 RO-05 56 32 0 8 0 0 4 92 8 25

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 68 11 6 3 6 1 6 84 10 495
2011 RO-02 72 15 3 5 2 2 2 90 7 60
2011 RO-03 69 10 4 3 7 2 4 85 11 97
2011 RO-04 62 13 5 5 8 0 8 81 14 111
2011 RO-05 75 7 7 0 7 0 5 86 7 44
2008 RO 59 13 6 7 7 1 8 79 15 940
2008 RO-02 63 14 5 5 10 0 3 79 16 79
2008 RO-03 60 11 7 7 7 1 7 78 15 167
2008 RO-04 57 12 5 8 9 1 9 76 18 291
2008 RO-05 52 28 0 4 8 0 8 87 13 25

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 72 10 3 3 5 0 7 88 9 496
2011 RO-02 75 13 2 2 3 0 5 93 5 60
2011 RO-03 78 5 3 3 4 0 6 89 8 97
2011 RO-04 67 10 3 4 9 0 8 83 14 111
2011 RO-05 74 9 5 5 2 0 5 88 7 43
2008 RO 72 8 4 2 5 1 8 88 8 940
2008 RO-02 77 8 5 1 8 0 1 86 9 79
2008 RO-03 75 10 4 2 2 0 7 91 5 168
2008 RO-04 68 9 3 3 7 1 9 86 11 291
2008 RO-05 76 12 0 4 4 0 4 92 8 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 25 31 20 7 5 12 1 64 13 495
2011 RO-02 25 30 23 7 3 11 2 62 11 61
2011 RO-03 28 31 16 10 1 13 1 69 13 96
2011 RO-04 19 38 18 5 6 14 0 66 13 111
2011 RO-05 36 32 20 2 5 5 0 71 7 44

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2011 RO 30 33 19 4 2 12 0 71 7 497
2011 RO-02 30 30 15 5 5 15 2 71 12 61
2011 RO-03 33 35 14 3 0 14 0 80 4 97
2011 RO-04 27 31 23 5 2 12 0 65 8 111
2011 RO-05 37 33 16 2 0 12 0 79 3 43
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