2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 37 11 7 3 0 0 79 10 2411
2019 Part-time 51 37 8 2 2 0 0 88 4 44
2017 Full-time 36 45 10 6 2 0 0 82 9 2275
2017 Part-time 32 53 12 2 2 0 0 84 3 45
2011 Full-time 39 41 9 7 3 0 0 81 10 2933
2011 Part-time 41 43 7 5 4 0 0 84 9 80
2008 Full-time 42 42 8 5 3 0 0 83 8 2952
2008 Part-time 47 39 7 6 1 0 0 86 7 76

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 38 13 10 5 0 0 73 15 2405
2019 Part-time 57 25 12 2 4 0 0 82 6 43
2017 Full-time 28 42 15 9 6 0 0 70 15 2276
2017 Part-time 25 55 12 6 2 0 0 80 8 45

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 31 8 3 1 0 0 88 4 2396
2019 Part-time 63 27 8 0 2 0 0 90 2 44
2017 Full-time 56 35 7 2 1 0 0 91 3 2272
2017 Part-time 48 43 8 2 0 0 0 91 2 45
2011 Full-time 65 28 5 2 1 0 0 92 3 2929
2011 Part-time 59 32 5 4 0 0 0 91 4 80

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 36 9 4 1 0 0 85 5 2411
2019 Part-time 63 28 5 2 2 0 0 91 4 44
2017 Full-time 45 39 10 5 2 0 0 83 7 2271
2017 Part-time 40 44 12 3 0 0 0 84 3 45
2011 Full-time 46 40 7 5 2 0 0 86 7 2934
2011 Part-time 49 35 7 6 2 0 0 84 9 80
2008 Full-time 50 39 6 4 2 0 0 88 5 2961
2008 Part-time 59 32 5 3 1 0 0 91 4 76

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 31 13 7 3 0 0 77 10 2405
2019 Part-time 60 20 9 6 4 2 0 81 10 43
2017 Full-time 37 35 15 8 4 0 0 72 12 2274
2017 Part-time 44 31 20 3 2 0 0 74 6 45
2011 Full-time 26 34 18 12 9 1 0 61 21 2933
2011 Part-time 27 33 24 9 6 1 0 61 15 80

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 35 14 7 3 0 0 75 10 2398
2019 Part-time 62 20 11 8 0 0 0 82 8 44
2017 Full-time 33 37 15 10 4 0 0 71 14 2274
2017 Part-time 39 45 12 4 0 0 0 85 4 45
2011 Full-time 23 35 17 15 9 1 0 58 25 2929
2011 Part-time 27 39 14 16 4 0 0 66 20 80
2008 Full-time 33 40 13 9 4 0 0 73 14 2959
2008 Part-time 34 34 13 15 4 0 0 69 18 76

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 25 16 9 5 3 1 69 15 2404
2019 Part-time 52 22 13 6 0 7 0 79 6 44
2017 Full-time 37 27 17 9 6 4 1 68 15 2275
2017 Part-time 48 24 10 8 0 6 4 80 9 45
2011 Full-time 31 28 16 11 9 5 1 62 21 2935
2011 Part-time 28 30 17 9 6 5 4 65 16 80
2008 Full-time 34 30 15 10 7 4 1 67 17 2955
2008 Part-time 35 21 15 19 6 3 0 58 26 76
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 50 28 12 4 2 1 2 81 7 2407
2019 Part-time 59 20 9 4 0 0 8 86 4 44

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 28 11 5 3 2 0 81 8 2404
2019 Part-time 65 21 5 4 0 2 3 91 4 44
2017 Full-time 44 31 13 6 4 2 1 76 11 2276
2017 Part-time 39 37 6 11 0 2 4 82 12 45
2011 Full-time 41 31 12 8 6 1 0 74 14 2933
2011 Part-time 47 29 9 10 2 2 0 78 13 80
2008 Full-time 41 29 11 9 7 2 0 72 17 2960
2008 Part-time 40 32 11 4 12 1 0 72 17 76

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 31 11 7 4 1 1 78 11 2401
2019 Part-time 56 22 10 6 0 0 6 83 6 44
2017 Full-time 38 36 11 9 5 1 0 75 14 2274
2017 Part-time 42 29 12 10 0 4 2 76 11 45
2011 Full-time 36 34 13 10 7 0 0 70 17 2928
2011 Part-time 41 30 8 13 5 0 2 73 18 80
2008 Full-time 34 32 11 12 9 0 0 67 21 2959
2008 Part-time 35 36 10 7 8 1 2 74 16 76

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 54 26 10 6 3 0 0 81 9 2407
2019 Part-time 75 10 9 5 0 2 0 86 5 44
2017 Full-time 47 29 11 8 5 0 0 76 13 2274
2017 Part-time 51 26 17 4 0 2 0 78 4 45

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 30 16 6 3 8 1 72 10 2400
2019 Part-time 43 21 15 7 2 6 6 73 10 44
2017 Full-time 27 33 18 8 5 10 0 66 14 2276
2017 Part-time 45 32 18 0 0 4 0 81 0 45
2011 Full-time 20 28 20 11 11 9 1 54 24 2928
2011 Part-time 20 30 23 10 3 11 3 58 16 80

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 31 17 12 6 3 1 64 18 2395
2019 Part-time 43 22 8 12 4 4 6 73 18 44
2017 Full-time 21 34 20 12 8 4 0 57 21 2274
2017 Part-time 33 37 23 7 0 0 0 70 7 45
2011 Full-time 14 26 19 17 21 2 0 41 39 2934
2011 Part-time 21 17 23 9 23 5 1 41 34 80
2008 Full-time 21 33 18 14 12 2 0 55 27 2959
2008 Part-time 27 22 16 19 13 3 0 51 33 76

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 29 22 15 8 6 0 52 25 2393
2019 Part-time 29 16 32 8 4 4 6 50 14 44
2017 Full-time 13 29 24 16 10 7 0 45 28 2277
2017 Part-time 23 33 27 11 0 7 0 59 11 45
2011 Full-time 8 25 21 22 17 6 0 36 42 2932
2011 Part-time 10 26 28 14 14 7 0 39 31 80
2008 Full-time 11 32 19 19 11 6 0 46 33 2959
2008 Part-time 17 15 17 23 17 9 1 36 45 74

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 32 19 18 9 3 0 52 29 2404
2019 Part-time 28 31 15 14 4 2 6 64 19 44
2017 Full-time 12 32 22 19 12 3 0 46 32 2272
2017 Part-time 21 45 16 12 6 0 0 66 18 45
2011 Full-time 9 26 18 23 21 2 0 37 45 2933
2011 Part-time 17 25 19 16 18 5 1 44 35 80
2008 Full-time 13 34 17 21 12 3 0 49 34 2956
2008 Part-time 10 33 14 20 17 6 0 46 39 76
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 36 16 12 6 0 0 65 18 2407
2019 Part-time 45 38 2 12 0 0 3 86 12 44
2017 Full-time 23 36 17 15 8 0 0 60 23 2277
2017 Part-time 41 28 19 11 2 0 0 69 13 44
2011 Full-time 19 39 16 16 10 0 0 57 26 2939
2011 Part-time 27 37 15 14 6 0 0 64 21 80

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 42 13 10 3 0 0 74 13 2402
2019 Part-time 52 26 12 6 4 0 0 78 10 43
2017 Full-time 25 46 14 11 4 0 0 71 15 2274
2017 Part-time 27 43 23 6 0 0 0 70 6 45

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 32 13 8 4 1 0 75 12 2404
2019 Part-time 63 24 10 4 0 0 0 86 4 44
2017 Full-time 34 38 14 9 6 0 0 72 15 2276
2017 Part-time 40 28 17 8 2 2 2 71 11 45
2011 Full-time 34 35 13 10 7 0 0 69 18 2934
2011 Part-time 36 29 20 9 5 0 1 66 14 80
2008 Full-time 31 35 13 11 9 1 0 67 20 2959
2008 Part-time 29 40 12 10 9 0 0 69 19 76

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 40 13 10 4 0 0 73 14 2400
2019 Part-time 46 38 9 6 0 0 1 86 6 44
2017 Full-time 27 41 13 13 6 0 0 68 19 2275
2017 Part-time 27 54 12 6 0 0 0 82 6 45
2011 Full-time 25 37 16 14 7 0 2 63 21 2930
2011 Part-time 22 37 18 8 6 3 6 65 16 80
2008 Full-time 27 41 14 11 4 0 2 70 15 2959
2008 Part-time 27 40 10 9 7 0 7 72 18 76

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 31 19 15 10 3 0 55 25 2404
2019 Part-time 44 24 12 12 4 0 3 71 17 44
2017 Full-time 17 33 19 15 13 3 0 51 29 2273
2017 Part-time 19 44 14 18 5 0 0 63 23 44
2011 Full-time 15 30 19 18 16 2 0 46 35 2930
2011 Part-time 17 33 12 19 13 3 4 53 34 80
2008 Full-time 21 34 18 15 10 2 0 57 25 2957
2008 Part-time 13 40 18 17 9 3 1 54 27 76

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 25 17 16 18 3 2 47 36 2407
2019 Part-time 40 22 10 4 9 5 10 73 15 44
2017 Full-time 15 26 16 17 21 4 2 43 40 2274
2017 Part-time 23 21 15 24 4 2 11 50 33 45
2011 Full-time 13 21 16 19 27 2 2 35 48 2926
2011 Part-time 14 14 17 15 21 4 16 34 45 80
2008 Full-time 14 27 16 18 22 2 2 43 41 2954
2008 Part-time 14 28 15 19 14 2 7 47 37 76

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 25 11 4 1 1 4 83 5 2403
2019 Part-time 69 12 7 4 0 0 8 88 4 44

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 10 7 4 4 3 13 82 10 2404
2019 Part-time 61 14 3 0 2 2 19 93 2 43

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 24 16 6 3 2 3 73 10 2403
2019 Part-time 60 14 11 2 2 0 11 83 4 44

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 23 16 7 3 3 4 71 12 2396
2019 Part-time 58 15 6 2 2 2 15 88 5 42

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 15 13 8 8 4 6 67 18 2393
2019 Part-time 62 7 7 7 2 0 15 81 10 44

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 14 9 3 2 3 5 85 5 2397
2019 Part-time 80 2 2 0 3 4 10 94 4 44

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 8 5 2 2 4 4 91 4 2395
2019 Part-time 85 4 0 0 0 2 10 100 0 44

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 78 6 3 1 1 3 9 96 2 2391
2019 Part-time 78 7 0 0 3 2 10 96 4 44

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 39 14 9 5 0 0 73 13 2397
2019 Part-time 58 18 13 7 4 0 0 76 11 44
2017 Full-time 30 43 13 10 4 0 0 73 14 2270
2017 Part-time 30 40 16 10 0 0 4 73 10 45
2011 Full-time 31 39 12 11 7 0 0 70 18 2931
2011 Part-time 33 44 5 14 5 0 0 76 19 80

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 33 14 7 4 0 0 74 11 2407
2019 Part-time 57 15 10 10 6 2 0 74 17 44
2017 Full-time 37 36 14 8 4 0 0 73 13 2268
2017 Part-time 34 51 13 2 0 0 0 85 2 45

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 40 15 8 3 0 0 73 12 2379
2019 Part-time 56 25 9 7 0 2 2 84 7 44
2017 Full-time 28 39 16 10 5 0 1 68 16 2271
2017 Part-time 33 51 10 6 0 0 0 84 6 45
2011 Full-time 32 40 14 8 4 1 1 74 12 2934
2011 Part-time 35 45 8 7 3 0 1 81 10 78

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 44 19 8 3 2 1 69 12 2401
2019 Part-time 39 25 20 6 2 2 6 70 8 44
2017 Full-time 20 39 21 11 5 4 0 62 16 2276
2017 Part-time 21 40 22 10 0 6 0 65 11 45

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 30 12 7 4 0 0 78 10 2402
2019 Part-time 59 28 6 4 2 0 2 88 6 43
2017 Full-time 41 33 13 8 3 1 1 75 11 2268
2017 Part-time 43 39 4 8 4 0 2 84 12 45
2011 Full-time 39 36 12 8 5 1 1 76 13 2929
2011 Part-time 43 43 6 3 3 1 3 88 5 80

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 35 18 10 5 0 0 67 15 2402
2019 Part-time 39 52 6 0 2 0 2 92 2 44
2017 Full-time 25 41 19 9 5 0 1 67 13 2273
2017 Part-time 32 35 23 4 3 0 2 69 7 45
2011 Full-time 25 39 19 10 6 0 1 65 16 2938
2011 Part-time 26 32 21 11 4 0 6 62 16 80
2008 Full-time 20 36 23 13 7 0 1 56 20 2958
2008 Part-time 31 35 19 8 6 0 1 67 14 76

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 21 8 4 4 3 3 83 8 2398
2019 Part-time 76 13 4 0 4 4 0 92 4 44
2017 Full-time 45 25 10 6 5 5 4 77 12 2271
2017 Part-time 57 30 2 2 0 4 4 95 2 45
2011 Full-time 45 28 10 5 5 3 4 79 11 2931
2011 Part-time 62 21 7 5 1 1 2 87 6 80

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 18 52 30 2412
2019 Part-time 38 39 22 44
2017 Full-time 15 56 29 2275
2017 Part-time 30 39 32 45
2011 Full-time 15 51 33 2940
2011 Part-time 44 29 26 79

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 20 14 22 10 28 6 409
2019 Part-time 49 0 0 0 51 0 17
2017 Full-time 29 17 18 17 13 6 341
2017 Part-time 66 0 5 0 22 7 14
2011 Full-time 22 11 28 22 9999 17 462
2011 Part-time 60 6 2 15 9999 17 35
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 39 12 6 2 0 0 80 8 2399
2019 Part-time 60 16 17 4 4 0 0 75 8 44
2017 Full-time 36 43 11 6 3 0 0 80 9 2277
2017 Part-time 35 51 10 4 0 0 0 86 4 45
2011 Full-time 37 41 11 6 4 1 0 78 11 2940
2011 Part-time 40 34 14 9 3 0 0 74 12 80
2008 Full-time 47 38 8 4 2 1 0 85 7 2960
2008 Part-time 43 44 6 4 3 0 0 87 7 76

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 42 16 8 3 1 0 72 12 2407
2019 Part-time 52 24 17 2 4 2 0 77 6 44
2017 Full-time 18 42 20 13 6 1 0 60 19 2271
2017 Part-time 35 42 15 5 2 0 0 78 7 45
2011 Full-time 18 35 16 16 13 1 0 54 30 2937
2011 Part-time 28 30 13 17 11 1 0 59 28 80

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 25 38 20 8 1 1 28 33 2404
2019 Part-time 8 23 38 7 19 0 5 28 32 44
2017 Full-time 10 27 38 15 7 0 2 23 38 2268
2017 Part-time 4 28 31 23 10 0 4 35 33 45
2011 Full-time 15 29 33 15 6 1 2 21 45 2925
2011 Part-time 10 30 37 7 12 1 3 20 42 80
2008 Full-time 8 25 36 20 8 0 2 29 34 2952
2008 Part-time 8 22 36 18 8 0 8 28 33 76

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 15 29 29 17 2 2 47 22 2394
2019 Part-time 6 11 24 18 33 2 6 56 19 44
2017 Full-time 9 19 29 24 13 2 4 39 30 2257
2017 Part-time 4 18 28 30 17 0 4 48 22 44
2011 Full-time 18 25 26 16 10 2 3 27 45 2920
2011 Part-time 17 27 28 12 13 1 1 26 45 80
2008 Full-time 7 16 28 28 16 2 4 46 24 2955
2008 Part-time 5 13 26 23 19 2 12 48 22 76

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 26 30 16 9 2 2 26 43 2401
2019 Part-time 9 16 31 9 24 3 8 37 29 44
2017 Full-time 18 27 28 15 7 2 4 23 47 2267
2017 Part-time 8 30 41 13 2 0 6 16 41 45
2011 Full-time 18 24 28 16 8 2 4 26 44 2921
2011 Part-time 17 25 29 14 7 1 6 23 46 80
2008 Full-time 14 22 29 19 10 1 4 31 38 2946
2008 Part-time 13 19 24 16 17 0 10 36 36 75

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 5 13 35 30 15 1 1 46 18 2390
2019 Part-time 0 7 29 21 32 2 8 59 8 44
2017 Full-time 6 14 35 28 12 1 3 42 21 2260
2017 Part-time 3 14 35 20 23 0 4 45 18 45
2011 Full-time 8 15 34 28 12 1 3 42 23 2926
2011 Part-time 9 11 31 32 14 0 3 47 20 80
2008 Full-time 5 14 34 30 13 0 3 45 20 2947
2008 Part-time 1 7 40 20 22 0 9 47 10 75

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 13 20 29 21 14 2 2 37 34 2398
2019 Part-time 2 13 28 21 31 0 5 55 16 44
2017 Full-time 13 23 29 19 11 1 4 32 38 2266
2017 Part-time 9 16 30 21 18 0 6 42 27 45
2011 Full-time 17 24 27 17 10 1 4 28 43 2928
2011 Part-time 16 19 22 24 13 0 5 39 37 80
2008 Full-time 11 23 29 20 12 1 4 34 36 2946
2008 Part-time 4 21 29 19 17 1 9 40 28 76

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 3 9 22 33 26 3 4 63 14 2389
2019 Part-time 4 6 16 12 46 4 13 69 12 43
2017 Full-time 3 9 20 33 24 4 7 63 14 2262
2017 Part-time 6 6 21 22 35 0 11 64 13 44
2011 Full-time 4 8 22 32 23 3 7 62 14 2920
2011 Part-time 4 11 26 30 20 0 10 55 17 80
2008 Full-time 4 10 23 32 22 2 7 60 15 2945
2008 Part-time 3 7 25 27 20 2 16 57 12 76

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 14 24 30 17 11 2 2 29 40 2393
2019 Part-time 9 13 23 11 33 4 6 50 25 44
2017 Full-time 18 27 30 13 7 2 4 20 47 2267
2017 Part-time 4 30 41 12 8 0 4 21 36 45

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 8 17 31 26 15 1 2 42 26 2404
2019 Part-time 2 25 25 14 31 0 3 46 28 43

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 32 24 18 7 3 0 49 26 2394
2019 Part-time 48 16 8 20 6 2 0 65 26 44

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 29 10 9 4 1 0 77 13 2401
2019 Part-time 61 25 3 7 4 0 0 86 11 44
2017 Full-time 41 32 11 9 6 1 1 74 15 2276
2017 Part-time 43 47 2 4 4 0 0 90 8 45

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 33 8 5 2 0 0 86 7 2402
2019 Part-time 76 14 10 0 0 0 0 90 0 44
2017 Full-time 45 39 8 5 3 0 0 84 8 2271
2017 Part-time 60 34 2 2 2 0 0 94 4 45

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 37 10 5 2 0 0 83 7 2402
2019 Part-time 69 23 6 0 2 0 0 92 2 44

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 38 12 5 2 2 0 81 7 2394
2019 Part-time 56 27 13 2 2 0 0 83 4 44
2017 Full-time 38 42 12 4 2 2 0 82 6 2269
2017 Part-time 45 44 6 5 0 0 0 89 5 45
2011 Full-time 31 39 16 6 4 3 0 72 11 2932
2011 Part-time 37 37 12 9 3 1 0 75 12 80

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 33 16 4 2 4 0 78 6 2393
2019 Part-time 62 20 7 0 2 6 3 90 2 44
2017 Full-time 35 35 17 4 3 6 1 75 7 2268
2017 Part-time 38 45 10 5 0 2 0 85 6 45

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 55 32 7 4 2 0 0 87 5 2403
2019 Part-time 78 16 0 2 2 2 0 96 4 44
2017 Full-time 46 39 8 4 2 0 0 85 7 2274
2017 Part-time 55 40 3 2 0 0 0 95 2 45
2011 Full-time 36 36 14 7 6 0 0 73 13 2934
2011 Part-time 46 36 8 8 3 0 0 82 11 78
2008 Full-time 38 38 11 8 4 0 0 77 12 2958
2008 Part-time 42 36 10 7 4 1 0 79 11 76

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 30 18 9 5 5 4 65 16 2402
2019 Part-time 45 25 14 7 0 4 6 77 8 44
2017 Full-time 22 31 19 10 8 6 4 59 19 2272
2017 Part-time 29 33 17 11 2 4 4 68 14 45

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 35 16 10 5 4 2 68 15 2403
2019 Part-time 53 20 11 5 4 0 8 79 9 44
2017 Full-time 29 34 16 11 5 5 1 66 17 2269
2017 Part-time 32 37 17 12 2 0 0 69 14 45
2011 Full-time 28 31 15 11 7 5 2 63 20 2937
2011 Part-time 35 24 19 11 5 4 2 63 17 80
2008 Full-time 27 32 13 12 8 4 2 64 22 2958
2008 Part-time 23 13 24 16 11 11 1 42 31 76

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 35 20 7 3 3 0 69 10 2397
2019 Part-time 59 16 15 5 2 0 3 77 7 44

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 21 21 14 10 12 2 47 28 2400
2019 Part-time 36 11 19 9 8 10 8 57 20 43
2017 Full-time 12 20 22 15 14 15 3 39 35 2272
2017 Part-time 16 19 27 16 2 10 10 44 23 45
2011 Full-time 11 19 21 17 17 13 3 36 40 2934
2011 Part-time 11 19 15 25 8 11 10 38 43 80

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 43 6 10 3 0 0 81 13 2407
2019 Part-time 48 32 2 13 2 0 3 83 16 44
2017 Full-time 28 49 6 12 5 0 0 77 17 2276
2017 Part-time 40 53 4 4 0 0 0 93 4 45
2011 Full-time 40 44 5 8 3 0 0 84 11 2934
2011 Part-time 50 37 5 5 3 0 0 87 8 80
2008 Full-time 46 42 4 6 2 0 0 88 8 2960
2008 Part-time 55 35 1 9 0 0 0 90 9 76

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 34 6 6 2 0 0 86 8 2405
2019 Part-time 73 17 4 2 4 0 0 91 6 44
2017 Full-time 48 36 6 7 3 0 0 85 9 2277
2017 Part-time 45 50 0 5 0 0 0 95 5 45
2011 Full-time 50 35 6 6 3 0 0 85 9 2929
2011 Part-time 60 33 5 3 0 0 0 93 3 79

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 32 7 4 1 0 0 89 5 2390
2019 Part-time 67 25 6 0 2 0 0 92 2 44
2017 Full-time 54 35 6 4 1 0 0 90 5 2270
2017 Part-time 48 43 2 6 0 0 0 92 6 45

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 19 6 7 4 0 1 84 10 2410
2019 Part-time 71 15 3 5 4 0 2 88 9 44
2017 Full-time 61 20 6 7 4 0 1 83 11 2275
2017 Part-time 55 25 4 14 2 0 0 80 16 45
2011 Full-time 66 16 5 6 4 0 2 84 11 2933
2011 Part-time 73 20 4 2 1 0 0 92 4 80
2008 Full-time 68 16 5 6 4 0 1 85 10 2957
2008 Part-time 69 17 6 5 1 0 1 88 6 76

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 18 8 5 4 0 2 82 10 2402
2019 Part-time 61 22 9 0 0 0 7 90 0 43
2017 Full-time 61 19 7 6 4 0 3 83 10 2277
2017 Part-time 55 25 6 2 6 0 6 85 8 45
2011 Full-time 63 15 6 6 5 0 5 82 11 2933
2011 Part-time 68 13 1 5 3 0 9 90 9 79
2008 Full-time 59 14 6 6 6 1 7 80 13 2955
2008 Part-time 62 18 7 3 5 0 6 84 8 76

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 77 11 4 2 3 0 3 90 5 2397
2019 Part-time 80 15 0 2 0 0 4 98 2 44
2017 Full-time 75 14 4 2 3 0 3 91 5 2270
2017 Part-time 81 13 4 2 0 0 0 94 2 45
2011 Full-time 73 11 4 3 4 0 5 89 7 2931
2011 Part-time 89 6 1 0 0 0 4 99 0 80
2008 Full-time 74 8 4 3 4 0 6 88 8 2958
2008 Part-time 79 5 4 4 4 0 4 88 8 76

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 26 15 6 3 8 2 73 10 2409
2019 Part-time 54 16 10 4 0 11 5 84 4 44

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 48 10 5 1 0 1 84 6 2408
2019 Part-time 40 45 11 4 0 0 0 85 4 44

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 26 10 2 1 4 2 86 4 2409
2019 Part-time 70 16 10 0 0 4 0 90 0 44

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 13 19 5 4 30 10 53 15 2406
2019 Part-time 33 2 20 4 2 33 7 58 10 44
2017 Full-time 14 14 19 5 4 33 10 50 16 2276
2017 Part-time 15 21 13 3 0 39 8 69 7 45

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 28 18 4 3 12 1 71 8 2405
2019 Part-time 51 17 10 6 6 11 0 76 13 44
2017 Full-time 26 29 20 6 3 14 2 66 11 2275
2017 Part-time 31 48 6 2 0 13 0 91 2 45
2011 Full-time 29 32 19 6 4 10 0 68 11 2927
2011 Part-time 31 31 16 8 1 11 1 71 10 79

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 2404
2019 Part-time 0 100 44

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 41 59 112

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 79 21 112

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 112

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 112

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 112

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 110

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 24 76 110

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 110

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 110

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 110

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 110

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 110

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 110

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 110

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 110

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 22 78 110

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 110

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 110

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 110

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 110

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 59 41 110

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 13 19 3 2 32 10 58 8 2398
2019 Part-time 34 2 18 0 0 42 4 66 0 43
2017 Full-time 13 14 20 2 2 40 9 53 8 2273
2017 Part-time 16 20 19 1 0 38 6 64 2 45

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 27 17 3 2 13 1 74 6 2400
2019 Part-time 59 11 15 0 4 10 0 79 4 44
2017 Full-time 26 29 19 3 2 19 2 69 7 2272
2017 Part-time 27 36 12 0 0 19 6 84 0 45
2011 Full-time 33 34 17 3 2 11 0 76 5 2937
2011 Part-time 37 31 17 3 0 12 0 77 3 80

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 2407
2019 Part-time 4 96 43
2017 Full-time 9 91 2275
2017 Part-time 18 82 45

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Full-time 74 26 220

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Full-time 49 39 6 3 2 1 0 89 5 163
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 23 9 3 3 2 0 85 6 2410
2019 Part-time 78 15 5 2 0 0 0 93 2 44
2017 Full-time 50 27 11 5 4 2 0 79 10 2274
2017 Part-time 55 35 4 4 0 2 0 92 4 45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 37 22 13 4 6 0 59 18 2400
2019 Part-time 29 31 12 16 4 9 0 66 22 43
2017 Full-time 10 28 25 17 10 10 0 42 30 2275
2017 Part-time 13 30 27 20 4 6 0 46 25 45

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 37 19 12 5 2 0 63 18 2404
2019 Part-time 40 28 17 8 4 3 0 70 12 42
2017 Full-time 17 37 20 14 7 4 0 57 22 2271
2017 Part-time 14 52 17 12 2 2 0 68 14 45

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 47 29 14 5 4 0 1 77 9 2406
2019 Part-time 52 31 10 4 4 0 0 83 7 44
2017 Full-time 42 31 14 7 4 1 2 74 11 2270
2017 Part-time 56 28 6 6 0 0 5 88 6 45

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 30 27 13 8 0 0 52 22 2404
2019 Part-time 30 34 31 6 0 0 0 63 6 44
2017 Full-time 16 29 27 17 10 0 1 46 27 2273
2017 Part-time 20 14 42 15 9 0 0 35 23 45

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 34 21 9 5 0 1 65 14 2396
2019 Part-time 47 32 18 4 0 0 0 78 4 44
2017 Full-time 23 33 23 13 6 0 2 57 20 2268
2017 Part-time 29 27 27 14 4 0 0 56 18 45

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 26 23 16 13 1 0 48 28 2402
2019 Part-time 36 30 27 4 4 0 0 66 7 44
2017 Full-time 18 26 23 19 12 1 1 45 32 2275
2017 Part-time 27 22 21 15 15 0 0 48 31 44

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 28 13 6 4 0 3 76 10 2392
2019 Part-time 69 22 6 0 0 2 2 94 0 43
2017 Full-time 36 30 16 7 4 1 5 71 13 2275
2017 Part-time 42 29 13 6 4 0 6 76 10 45

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 32 18 8 6 0 1 67 14 2399
2019 Part-time 52 25 17 4 2 0 0 77 6 44
2017 Full-time 30 32 21 11 5 0 1 63 16 2269
2017 Part-time 27 33 27 5 8 0 0 60 13 45

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 33 22 8 4 1 1 66 12 2401
2019 Part-time 44 33 9 7 4 0 3 79 12 44
2017 Full-time 24 33 23 12 6 1 1 58 19 2269
2017 Part-time 40 28 27 4 2 0 0 67 6 45

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 33 24 13 6 1 1 57 19 2403
2019 Part-time 40 26 13 16 2 0 3 68 19 44
2017 Full-time 16 31 26 17 8 0 1 48 26 2268
2017 Part-time 27 28 29 9 7 0 0 56 15 44

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 32 20 11 5 0 1 64 16 2399
2019 Part-time 51 27 15 4 4 0 0 78 8 44
2017 Full-time 23 33 23 12 8 0 1 57 20 2271
2017 Part-time 41 29 24 4 2 0 0 69 7 45

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 28 15 8 6 1 1 70 15 2397
2019 Part-time 63 16 12 4 0 2 3 84 4 43

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 34 17 7 3 0 1 72 11 2394
2019 Part-time 47 30 17 2 4 0 0 78 6 44
2017 Full-time 30 32 21 10 5 1 1 63 15 2266
2017 Part-time 37 25 22 14 2 0 0 62 16 45

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 23 9 3 1 0 1 87 4 2392
2019 Part-time 75 19 4 2 0 0 0 94 2 43
2017 Full-time 62 23 9 2 1 0 2 87 4 2278
2017 Part-time 50 36 2 3 4 0 5 90 8 45

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 78 10 3 1 1 1 6 95 2 2386
2019 Part-time 80 17 2 0 0 2 0 98 0 44
2017 Full-time 78 10 4 2 2 1 2 91 5 2275
2017 Part-time 83 5 4 0 0 1 7 96 0 45

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 80 9 5 2 2 1 2 91 4 2396
2019 Part-time 86 6 2 0 2 2 3 96 2 44
2017 Full-time 55 29 9 3 2 0 1 86 5 2272
2017 Part-time 68 21 2 4 0 0 5 94 4 45

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 27 9 3 2 0 1 86 4 2398
2019 Part-time 72 18 4 2 0 2 3 94 2 44
2017 Full-time 59 21 10 5 4 0 1 81 9 2275
2017 Part-time 71 22 2 0 2 0 2 95 2 44

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 62 19 9 4 3 0 1 83 7 2391
2019 Part-time 77 6 7 2 2 2 3 88 4 44
2017 Full-time 55 12 5 1 0 0 26 91 2 2272
2017 Part-time 65 12 2 0 0 0 20 97 0 44

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 61 12 5 1 1 1 20 92 2 2388
2019 Part-time 66 4 2 2 0 2 24 95 3 43
2017 Full-time 69 17 6 2 1 1 6 92 2 2268
2017 Part-time 80 8 4 0 0 1 7 96 0 45

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 17 5 1 1 1 4 93 2 2384
2019 Part-time 77 15 4 0 0 2 3 96 0 44
2017 Full-time 52 25 10 5 5 1 2 80 10 2277
2017 Part-time 63 17 7 0 8 1 4 84 9 45

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 19 8 3 3 1 2 85 7 2395
2019 Part-time 70 16 7 0 0 2 5 93 0 44
2017 Full-time 56 28 10 2 1 0 3 86 4 2273
2017 Part-time 61 23 7 0 6 0 4 87 6 45

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 60 24 10 3 1 0 2 86 4 2396
2019 Part-time 69 23 2 0 0 2 5 98 0 44

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 35 33 12 3 0 0 53 14 2412
2019 Part-time 36 38 21 6 0 0 0 73 6 44
2017 Full-time 10 32 38 14 5 0 0 42 20 2278
2017 Part-time 8 44 30 11 7 0 0 52 18 45

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 6 14 40 27 13 0 0 39 21 2396
2019 Part-time 2 11 32 14 42 0 0 55 13 44
2017 Full-time 6 18 41 25 10 0 0 35 24 2267
2017 Part-time 6 16 37 32 10 0 0 42 21 45
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 25 7 2 1 7 2 62 38 2407
2019 Part-time 57 25 9 2 0 7 0 61 39 43
2017 Full-time 66 16 5 1 1 9 1 74 26 2277
2017 Part-time 67 11 12 0 0 11 0 75 25 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 844
2019 Part-time 30 70 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 77 23 830
2019 Part-time 50 50 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 63 12 6 3 2 2 11 87 6 2400
2019 Part-time 57 14 4 0 0 8 16 95 0 43

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 26 19 10 6 3 12 58 20 836
2019 Part-time 28 21 22 5 9 0 16 57 17 17
2017 Full-time 15 28 18 10 6 4 19 56 20 528
2017 Part-time 10 24 21 29 7 0 9 37 39 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 20 19 13 10 4 18 45 30 838
2019 Part-time 23 25 16 5 9 6 16 62 18 17
2017 Full-time 9 18 19 9 7 7 30 44 26 529
2017 Part-time 0 43 12 19 7 0 19 53 32 12
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