2019 Public Service Employee Survey Results by Theme for National Research Council Canada by Question 106. Are you an Aboriginal person?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 29 2 11 10 0 0 77 21 38
2019 Non-Aboriginal 43 37 11 7 3 0 0 80 9 2411
2018 Aboriginal 53 21 12 9 5 0 0 74 14 26
2018 Non-Aboriginal 38 42 10 7 3 0 0 80 10 1725
2017 Aboriginal 38 33 20 9 0 0 0 71 9 24
2017 Non-Aboriginal 36 46 9 6 2 0 0 82 9 2294
2011 Aboriginal 51 30 10 2 2 0 3 84 5 37
2011 Non-Aboriginal 39 42 9 7 4 0 0 81 10 2960
2008 Aboriginal 47 32 8 10 3 0 0 79 13 40
2008 Non-Aboriginal 41 42 8 5 3 0 0 83 8 2974

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 39 2 9 14 0 0 75 23 38
2019 Non-Aboriginal 35 38 13 9 5 0 0 73 14 2404
2018 Aboriginal 28 50 10 8 3 0 0 78 12 26
2018 Non-Aboriginal 30 38 15 11 6 0 0 68 16 1722
2017 Aboriginal 26 52 9 0 13 0 0 78 13 24
2017 Non-Aboriginal 28 42 15 9 6 0 0 70 15 2295

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 67 16 8 8 0 0 0 83 8 38
2019 Non-Aboriginal 57 32 8 3 1 0 0 89 4 2396
2018 Aboriginal 60 28 0 12 0 0 0 88 12 26
2018 Non-Aboriginal 55 34 8 2 1 0 0 89 4 1717
2017 Aboriginal 67 25 4 4 0 0 0 92 4 24
2017 Non-Aboriginal 56 35 7 2 1 0 0 91 3 2291
2011 Aboriginal 65 22 11 0 2 0 0 87 2 37
2011 Non-Aboriginal 64 28 5 2 1 0 0 92 3 2954

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 16 13 2 10 0 0 75 12 38
2019 Non-Aboriginal 49 37 9 4 1 0 0 86 5 2411
2018 Aboriginal 52 28 7 10 3 0 0 79 14 26
2018 Non-Aboriginal 44 39 10 4 2 0 0 83 6 1729
2017 Aboriginal 55 16 17 8 4 0 0 71 13 24
2017 Non-Aboriginal 45 39 10 5 2 0 0 84 6 2290
2011 Aboriginal 54 27 10 5 0 0 3 84 5 37
2011 Non-Aboriginal 46 40 7 5 2 0 0 86 7 2961
2008 Aboriginal 50 29 11 8 3 0 0 79 10 40
2008 Non-Aboriginal 50 39 6 4 2 0 0 88 5 2983

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 21 8 7 10 0 0 75 17 38
2019 Non-Aboriginal 46 31 13 6 3 0 0 77 10 2404
2018 Aboriginal 37 29 16 8 10 0 0 66 18 24
2018 Non-Aboriginal 38 33 18 7 4 0 0 71 11 1712
2017 Aboriginal 33 16 26 20 4 0 0 49 25 24
2017 Non-Aboriginal 37 35 15 8 4 0 0 73 12 2293
2011 Aboriginal 32 32 20 5 8 2 0 66 14 37
2011 Non-Aboriginal 26 34 18 12 9 1 0 61 21 2960

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 27 14 5 4 0 0 77 9 38
2019 Non-Aboriginal 41 35 14 7 3 0 0 76 10 2398
2018 Aboriginal 37 33 11 13 6 0 0 70 19 24
2018 Non-Aboriginal 33 37 18 9 3 0 0 70 12 1710
2017 Aboriginal 38 25 22 11 4 0 0 63 16 24
2017 Non-Aboriginal 33 38 15 9 4 0 0 71 14 2293
2011 Aboriginal 23 41 13 18 3 2 0 66 21 37
2011 Non-Aboriginal 23 35 17 15 9 0 0 58 25 2956
2008 Aboriginal 28 27 26 13 3 3 0 56 16 39
2008 Non-Aboriginal 33 40 13 9 4 0 0 73 14 2982

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 28 9 9 11 2 0 71 20 38
2019 Non-Aboriginal 42 25 16 9 5 3 1 70 14 2405
2018 Aboriginal 27 28 16 17 12 0 0 55 29 24
2018 Non-Aboriginal 36 27 19 9 6 2 0 65 16 1720
2017 Aboriginal 33 20 4 17 13 4 9 62 34 24
2017 Non-Aboriginal 37 27 17 8 6 4 1 68 15 2294
2011 Aboriginal 34 44 3 5 11 2 0 80 17 37
2011 Non-Aboriginal 31 28 16 11 9 5 1 62 21 2961
2008 Aboriginal 28 29 10 20 8 6 0 60 29 39
2008 Non-Aboriginal 34 30 15 10 7 4 1 67 17 2978
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 23 8 10 6 0 0 76 17 38
2019 Non-Aboriginal 50 28 12 4 2 1 2 81 7 2407

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 21 11 2 10 3 0 76 12 38
2019 Non-Aboriginal 51 28 10 5 3 2 0 81 8 2404
2018 Aboriginal 46 26 14 11 3 0 0 72 14 26
2018 Non-Aboriginal 46 29 12 7 4 1 0 76 12 1723
2017 Aboriginal 49 39 8 4 0 0 0 87 4 24
2017 Non-Aboriginal 44 31 12 6 4 2 1 76 11 2295
2011 Aboriginal 35 32 18 5 8 2 0 69 13 37
2011 Non-Aboriginal 42 31 12 8 6 1 0 74 14 2960
2008 Aboriginal 44 25 10 11 10 0 0 69 21 40
2008 Non-Aboriginal 41 30 11 9 7 2 0 72 17 2982

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 27 11 2 10 0 0 77 12 38
2019 Non-Aboriginal 46 31 11 7 4 1 1 78 10 2402
2018 Aboriginal 42 28 7 20 3 0 0 70 23 26
2018 Non-Aboriginal 40 32 12 9 5 0 0 73 14 1726
2017 Aboriginal 36 47 8 9 0 0 0 83 9 24
2017 Non-Aboriginal 39 36 11 9 5 1 0 75 14 2293
2011 Aboriginal 40 23 9 17 9 3 0 65 26 36
2011 Non-Aboriginal 36 34 12 10 7 0 0 70 17 2956
2008 Aboriginal 43 21 5 18 13 0 0 64 31 40
2008 Non-Aboriginal 34 33 11 12 9 0 0 67 21 2981

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 21 8 2 10 0 0 80 12 38
2019 Non-Aboriginal 55 26 10 6 3 0 0 81 9 2407
2018 Aboriginal 51 21 10 18 0 0 0 72 18 26
2018 Non-Aboriginal 45 29 12 7 6 0 0 74 13 1724
2017 Aboriginal 53 33 5 9 0 0 0 87 9 24
2017 Non-Aboriginal 47 29 11 8 5 0 0 76 13 2293

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 32 14 20 4 0 0 62 24 36
2019 Non-Aboriginal 37 29 16 6 3 8 1 72 10 2402
2018 Aboriginal 38 28 22 7 3 2 0 67 11 26
2018 Non-Aboriginal 29 33 17 9 4 8 0 67 14 1732
2017 Aboriginal 37 39 8 12 5 0 0 76 17 24
2017 Non-Aboriginal 27 33 18 8 5 10 0 67 14 2295
2011 Aboriginal 19 28 24 8 11 11 0 53 21 36
2011 Non-Aboriginal 20 28 21 11 11 9 1 54 24 2956

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 17 41 24 11 8 0 0 57 19 37
2019 Non-Aboriginal 31 31 17 12 6 3 1 64 18 2396
2018 Aboriginal 25 36 22 4 10 2 0 63 15 26
2018 Non-Aboriginal 22 32 21 14 8 3 0 56 23 1729
2017 Aboriginal 30 31 18 12 9 0 0 61 21 23
2017 Non-Aboriginal 21 34 21 12 8 3 0 58 21 2294
2011 Aboriginal 18 24 15 10 30 2 0 43 42 37
2011 Non-Aboriginal 15 26 20 17 21 2 0 41 39 2961
2008 Aboriginal 23 18 21 17 21 0 0 41 38 40
2008 Non-Aboriginal 22 32 17 14 12 2 0 56 26 2981

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 38 24 22 8 0 0 45 31 37
2019 Non-Aboriginal 20 29 22 14 8 6 1 52 24 2394
2018 Aboriginal 15 34 34 7 7 2 0 51 15 26
2018 Non-Aboriginal 13 27 25 19 10 5 0 43 31 1727
2017 Aboriginal 16 38 13 16 13 4 0 56 31 24
2017 Non-Aboriginal 13 29 25 16 9 8 0 46 28 2296
2011 Aboriginal 10 29 19 25 12 5 0 42 38 36
2011 Non-Aboriginal 8 25 22 22 17 6 0 35 42 2959
2008 Aboriginal 6 27 20 21 24 3 0 34 46 39
2008 Non-Aboriginal 11 32 19 19 11 6 0 46 33 2980

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 29 30 22 11 0 0 37 33 37
2019 Non-Aboriginal 18 32 19 18 9 3 0 52 28 2405
2018 Aboriginal 16 26 36 8 14 0 0 42 23 26
2018 Non-Aboriginal 12 28 21 23 14 2 0 41 38 1731
2017 Aboriginal 12 28 9 21 29 0 0 41 51 24
2017 Non-Aboriginal 12 33 22 19 11 3 0 46 31 2291
2011 Aboriginal 10 27 6 33 19 5 0 39 55 37
2011 Non-Aboriginal 10 26 18 23 20 2 0 37 45 2960
2008 Aboriginal 19 25 14 31 11 0 0 44 42 39
2008 Non-Aboriginal 13 35 17 21 12 3 0 49 34 2979
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 25 36 19 4 15 0 0 61 20 38
2019 Non-Aboriginal 29 36 16 12 6 0 0 66 18 2407
2018 Aboriginal 15 42 16 12 14 0 0 57 26 26
2018 Non-Aboriginal 21 34 21 15 9 0 0 56 23 1728
2017 Aboriginal 16 45 12 18 9 0 0 61 26 24
2017 Non-Aboriginal 24 36 17 15 8 0 0 60 22 2295
2011 Aboriginal 8 39 20 19 14 0 0 47 32 37
2011 Non-Aboriginal 19 39 16 15 10 0 0 58 26 2965

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 46 8 9 4 0 0 80 13 38
2019 Non-Aboriginal 33 41 13 10 3 0 0 74 13 2401
2018 Aboriginal 31 45 12 5 7 0 0 75 12 26
2018 Non-Aboriginal 25 42 16 12 5 0 0 68 17 1729
2017 Aboriginal 17 48 9 21 4 0 0 65 26 24
2017 Non-Aboriginal 25 46 14 11 4 0 0 71 15 2293

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 52 16 17 2 10 3 0 70 12 38
2019 Non-Aboriginal 43 32 13 8 4 1 0 76 11 2404
2018 Aboriginal 37 35 10 14 4 0 0 72 18 26
2018 Non-Aboriginal 35 36 13 11 5 0 0 71 17 1729
2017 Aboriginal 28 51 8 4 9 0 0 79 13 24
2017 Non-Aboriginal 34 37 14 9 5 0 0 72 14 2295
2011 Aboriginal 29 34 12 11 11 2 0 65 23 37
2011 Non-Aboriginal 34 35 14 10 7 0 0 69 17 2961
2008 Aboriginal 30 23 22 15 7 0 3 55 23 40
2008 Non-Aboriginal 31 36 13 11 9 0 0 67 20 2981

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 52 23 5 17 4 0 0 74 20 38
2019 Non-Aboriginal 33 40 13 10 4 0 0 73 14 2400
2018 Aboriginal 33 31 4 15 15 2 0 65 31 26
2018 Non-Aboriginal 24 44 13 13 5 0 1 69 18 1729
2017 Aboriginal 21 36 9 22 13 0 0 57 34 24
2017 Non-Aboriginal 27 41 13 13 5 0 0 68 18 2294
2011 Aboriginal 21 30 13 19 14 2 0 52 34 37
2011 Non-Aboriginal 25 37 16 13 7 0 2 63 21 2956
2008 Aboriginal 31 40 3 8 13 0 6 75 22 39
2008 Non-Aboriginal 27 41 14 11 4 0 2 70 15 2982

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 18 38 13 16 13 3 0 57 30 38
2019 Non-Aboriginal 23 31 19 15 9 2 0 56 25 2404
2018 Aboriginal 7 34 35 9 16 0 0 41 24 26
2018 Non-Aboriginal 14 29 21 20 13 2 0 45 34 1726
2017 Aboriginal 7 43 20 21 8 0 0 51 29 24
2017 Non-Aboriginal 17 33 19 16 12 3 0 52 29 2291
2011 Aboriginal 10 23 18 33 13 2 0 34 48 37
2011 Non-Aboriginal 15 30 19 18 16 2 0 46 35 2956
2008 Aboriginal 25 25 7 22 19 3 0 52 42 40
2008 Non-Aboriginal 21 35 18 15 10 2 0 57 25 2979

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 16 27 15 12 26 0 4 45 40 38
2019 Non-Aboriginal 20 25 16 16 17 3 3 47 35 2407
2018 Aboriginal 16 22 25 16 17 3 0 40 34 26
2018 Non-Aboriginal 15 23 16 21 22 2 1 39 44 1727
2017 Aboriginal 17 21 8 16 33 0 4 40 52 24
2017 Non-Aboriginal 15 26 16 17 20 4 2 44 40 2293
2011 Aboriginal 5 22 12 34 21 2 3 29 59 37
2011 Non-Aboriginal 13 21 16 18 27 2 2 36 47 2952
2008 Aboriginal 13 18 12 24 29 2 2 32 55 39
2008 Non-Aboriginal 14 27 16 18 21 2 2 43 41 2978

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 53 14 13 8 2 5 4 74 11 38
2019 Non-Aboriginal 55 25 11 4 1 0 4 83 5 2404

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 71 2 9 0 7 0 11 82 8 38
2019 Non-Aboriginal 59 10 7 4 4 3 13 82 10 2404

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 51 22 11 10 6 0 0 73 17 38
2019 Non-Aboriginal 45 24 16 6 3 2 3 73 10 2404

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 26 4 14 8 0 0 73 22 38
2019 Non-Aboriginal 43 23 16 7 3 3 4 71 11 2394

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 24 12 5 17 0 0 66 22 38
2019 Non-Aboriginal 47 14 13 8 7 4 6 68 17 2394

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 17 13 9 12 0 2 65 22 37
2019 Non-Aboriginal 66 13 9 3 2 3 5 86 5 2399

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 82 9 9 0 0 0 0 91 0 37
2019 Non-Aboriginal 76 8 5 2 2 4 5 91 4 2397

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 84 9 4 0 0 0 2 96 0 38
2019 Non-Aboriginal 78 6 3 1 1 3 9 96 2 2392

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 32 13 8 9 0 0 71 17 38
2019 Non-Aboriginal 34 39 14 8 4 0 0 73 13 2397
2018 Aboriginal 47 32 8 14 0 0 0 79 14 26
2018 Non-Aboriginal 29 41 13 11 6 0 0 70 17 1724
2017 Aboriginal 34 45 13 4 4 0 0 78 9 24
2017 Non-Aboriginal 30 43 13 10 4 0 0 73 14 2289
2011 Aboriginal 24 42 10 16 8 0 0 65 24 37
2011 Non-Aboriginal 31 39 12 11 7 0 0 70 18 2956

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 23 6 14 6 0 0 73 21 38
2019 Non-Aboriginal 41 33 14 7 4 0 0 74 11 2407
2018 Aboriginal 50 32 8 6 4 0 0 83 9 25
2018 Non-Aboriginal 35 36 14 11 4 0 0 71 15 1719
2017 Aboriginal 47 41 7 0 4 0 0 89 4 24
2017 Non-Aboriginal 37 37 14 8 4 0 0 74 13 2287

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 38 32 17 10 3 0 0 70 13 38
2019 Non-Aboriginal 33 40 15 8 3 0 0 73 11 2380
2018 Aboriginal 30 44 8 14 3 0 0 74 17 26
2018 Non-Aboriginal 25 38 18 14 5 0 1 63 19 1723
2017 Aboriginal 38 32 21 0 9 0 0 70 9 24
2017 Non-Aboriginal 28 40 16 10 5 0 1 69 15 2290
2011 Aboriginal 39 29 5 16 9 2 0 69 26 37
2011 Non-Aboriginal 32 41 14 8 4 1 1 74 12 2959

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 20 48 17 10 5 0 0 68 14 38
2019 Non-Aboriginal 24 43 19 8 3 2 1 69 12 2402
2018 Aboriginal 20 48 18 9 5 0 0 68 14 26
2018 Non-Aboriginal 19 39 23 10 5 3 0 60 16 1729
2017 Aboriginal 17 48 9 22 4 0 0 65 26 24
2017 Non-Aboriginal 21 39 21 11 5 4 0 62 16 2295

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 50 18 6 12 10 4 0 71 23 38
2019 Non-Aboriginal 48 30 12 7 3 0 0 78 10 2401
2018 Aboriginal 39 30 15 9 3 4 0 72 13 26
2018 Non-Aboriginal 41 34 13 7 4 0 1 76 11 1723
2017 Aboriginal 53 25 4 13 4 0 0 79 17 24
2017 Non-Aboriginal 41 33 13 8 3 1 1 76 11 2287
2011 Aboriginal 29 27 19 10 8 0 6 60 20 37
2011 Non-Aboriginal 39 36 11 8 5 0 1 76 12 2958

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 37 11 13 4 3 0 71 18 38
2019 Non-Aboriginal 32 35 18 9 5 0 0 68 14 2402
2018 Aboriginal 42 23 32 0 4 0 0 64 4 26
2018 Non-Aboriginal 26 35 20 12 6 0 1 61 18 1732
2017 Aboriginal 26 37 20 9 8 0 0 63 17 24
2017 Non-Aboriginal 25 41 19 9 5 0 1 67 13 2292
2011 Aboriginal 24 26 23 17 8 2 0 51 26 37
2011 Non-Aboriginal 25 39 19 10 6 0 1 65 16 2963
2008 Aboriginal 23 34 28 10 5 0 0 58 15 40
2008 Non-Aboriginal 21 36 23 13 7 0 1 57 20 2980

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 14 6 4 12 7 3 75 18 38
2019 Non-Aboriginal 57 21 8 4 3 3 3 83 8 2399
2017 Aboriginal 57 7 9 9 9 5 5 70 20 23
2017 Non-Aboriginal 45 25 9 6 5 5 4 78 12 2291
2011 Aboriginal 49 28 2 3 13 2 3 81 16 37
2011 Non-Aboriginal 45 28 10 5 5 3 4 79 11 2957

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Aboriginal 22 33 45 38
2019 Non-Aboriginal 19 52 29 2412
2018 Aboriginal 27 35 38 26
2018 Non-Aboriginal 15 56 29 1731
2017 Aboriginal 16 34 49 24
2017 Non-Aboriginal 16 56 29 2293
2011 Aboriginal 24 55 20 37
2011 Non-Aboriginal 16 51 33 2965

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 30 17 18 16 14 6 349
2011 Non-Aboriginal 24 11 26 23 9999 17 488
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 32 9 9 4 0 0 78 13 37
2019 Non-Aboriginal 42 39 12 6 2 0 0 81 8 2400
2018 Aboriginal 41 42 12 5 0 0 0 83 5 26
2018 Non-Aboriginal 40 42 10 5 2 0 0 82 7 1730
2017 Aboriginal 47 27 9 13 4 0 0 74 17 24
2017 Non-Aboriginal 36 44 11 6 3 0 0 80 9 2296
2011 Aboriginal 40 43 2 6 9 0 0 83 14 37
2011 Non-Aboriginal 37 41 11 6 4 1 0 78 10 2966
2008 Aboriginal 61 21 13 3 2 0 0 82 5 40
2008 Non-Aboriginal 47 38 8 4 2 1 0 85 7 2982

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 44 17 5 3 0 0 76 8 37
2019 Non-Aboriginal 30 42 16 8 3 1 0 72 12 2408
2018 Aboriginal 25 62 7 6 0 0 0 87 6 25
2018 Non-Aboriginal 22 42 19 12 4 1 0 65 16 1724
2017 Aboriginal 20 34 13 33 0 0 0 54 33 24
2017 Non-Aboriginal 19 42 20 13 6 1 0 61 19 2290
2011 Aboriginal 36 25 5 14 17 2 0 63 32 37
2011 Non-Aboriginal 18 36 16 16 13 1 0 54 29 2963

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 8 19 40 20 11 3 0 32 28 38
2019 Non-Aboriginal 8 25 38 20 8 1 1 28 33 2405
2018 Aboriginal 10 33 21 26 11 0 0 37 43 26
2018 Non-Aboriginal 11 30 36 17 4 1 1 21 42 1726
2017 Aboriginal 12 37 46 4 0 0 0 4 49 24
2017 Non-Aboriginal 10 27 38 16 7 0 2 24 38 2287
2011 Aboriginal 8 33 41 10 2 2 2 14 43 37
2011 Non-Aboriginal 15 29 33 15 6 1 2 21 45 2951
2008 Aboriginal 21 25 42 9 3 0 0 12 46 40
2008 Non-Aboriginal 8 25 36 20 8 0 3 29 34 2974

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 12 11 32 21 22 3 0 44 24 38
2019 Non-Aboriginal 6 15 29 29 17 2 2 48 22 2395
2018 Aboriginal 5 27 30 12 25 0 0 37 33 26
2018 Non-Aboriginal 10 20 31 24 12 2 2 37 31 1720
2017 Aboriginal 16 16 27 29 8 4 0 39 34 24
2017 Non-Aboriginal 9 19 29 24 13 2 4 40 30 2275
2011 Aboriginal 16 28 16 24 9 5 2 35 48 37
2011 Non-Aboriginal 18 25 26 16 10 2 3 27 45 2947
2008 Aboriginal 10 24 26 26 9 3 3 37 36 40
2008 Non-Aboriginal 7 16 28 28 16 2 4 46 24 2977

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 9 22 40 9 20 0 0 29 31 38
2019 Non-Aboriginal 16 26 30 16 9 2 2 26 43 2402
2018 Aboriginal 5 25 32 26 12 0 0 38 30 26
2018 Non-Aboriginal 21 26 30 15 6 1 1 21 48 1718
2017 Aboriginal 9 42 32 13 4 0 0 18 50 24
2017 Non-Aboriginal 18 26 28 15 7 2 4 23 47 2286
2011 Aboriginal 21 8 48 13 5 2 2 19 31 37
2011 Non-Aboriginal 18 24 28 16 8 2 4 26 44 2948
2008 Aboriginal 16 30 15 24 12 3 0 37 47 40
2008 Non-Aboriginal 14 22 29 19 10 1 4 31 38 2967

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 7 11 39 12 28 3 0 41 18 38
2019 Non-Aboriginal 4 13 35 30 16 1 1 47 17 2392
2018 Aboriginal 4 15 49 13 18 2 0 31 20 26
2018 Non-Aboriginal 7 18 36 27 10 1 2 38 25 1719
2017 Aboriginal 0 22 37 33 9 0 0 42 22 24
2017 Non-Aboriginal 6 14 35 28 13 1 3 42 21 2279
2011 Aboriginal 5 17 42 23 7 2 2 32 23 37
2011 Non-Aboriginal 8 15 34 28 12 1 3 42 23 2954
2008 Aboriginal 7 13 27 23 25 0 5 50 21 40
2008 Non-Aboriginal 5 14 34 30 13 0 3 45 20 2968

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 4 28 31 12 20 5 0 34 34 38
2019 Non-Aboriginal 13 19 29 22 14 1 2 37 33 2399
2018 Aboriginal 2 34 39 13 12 0 0 25 36 26
2018 Non-Aboriginal 19 25 29 17 7 1 2 24 46 1727
2017 Aboriginal 12 25 35 20 4 0 4 25 38 24
2017 Non-Aboriginal 12 23 29 19 11 1 4 32 37 2285
2011 Aboriginal 20 24 19 24 8 2 2 34 46 37
2011 Non-Aboriginal 17 24 27 17 10 1 4 28 43 2956
2008 Aboriginal 14 29 23 15 12 0 8 29 46 39
2008 Non-Aboriginal 11 23 29 20 13 1 4 34 35 2969

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 2 17 27 25 27 3 0 53 19 37
2019 Non-Aboriginal 3 9 22 33 26 3 4 63 13 2391
2018 Aboriginal 5 11 53 12 17 2 0 29 16 26
2018 Non-Aboriginal 6 11 25 31 21 3 3 55 18 1709
2017 Aboriginal 8 13 33 20 22 0 4 44 22 24
2017 Non-Aboriginal 3 9 20 33 24 4 7 64 14 2280
2011 Aboriginal 3 11 22 18 33 2 11 59 16 37
2011 Non-Aboriginal 5 8 22 32 23 3 8 61 14 2948
2008 Aboriginal 5 19 29 18 22 0 8 43 26 40
2008 Non-Aboriginal 4 9 23 32 22 3 7 60 15 2967

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 11 23 31 6 18 8 3 28 37 38
2019 Non-Aboriginal 14 24 30 17 11 2 2 29 39 2395
2018 Aboriginal 10 30 39 9 12 0 0 21 41 26
2018 Non-Aboriginal 20 27 30 14 5 2 2 20 49 1725
2017 Aboriginal 9 37 37 13 4 0 0 18 45 24
2017 Non-Aboriginal 17 27 30 13 7 2 4 21 47 2286

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 11 16 36 13 25 0 0 38 26 38
2019 Non-Aboriginal 8 17 31 26 15 1 2 42 26 2403

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 4 49 30 13 4 0 0 53 17 38
2019 Non-Aboriginal 16 31 24 18 7 3 0 49 26 2394

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 34 6 10 2 0 0 82 12 38
2019 Non-Aboriginal 48 29 10 9 4 0 0 77 13 2401
2018 Aboriginal 39 24 15 12 9 2 0 64 21 26
2018 Non-Aboriginal 40 32 11 11 6 1 0 72 17 1722
2017 Aboriginal 33 54 4 0 9 0 0 87 9 24
2017 Non-Aboriginal 41 33 11 9 6 1 1 74 15 2295

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 25 8 6 2 0 0 83 9 38
2019 Non-Aboriginal 52 33 8 5 2 0 0 86 7 2402
2018 Aboriginal 48 20 14 12 7 0 0 67 19 26
2018 Non-Aboriginal 46 38 7 6 2 0 0 85 8 1728
2017 Aboriginal 54 21 13 12 0 0 0 75 12 24
2017 Non-Aboriginal 45 39 8 5 3 0 0 85 8 2290

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 40 5 4 2 0 0 89 6 38
2019 Non-Aboriginal 46 37 10 5 2 0 0 83 7 2402
2018 Aboriginal 51 34 12 0 3 0 0 85 3 26
2018 Non-Aboriginal 39 43 11 4 2 1 0 82 6 1730

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 36 12 0 8 0 0 80 8 37
2019 Non-Aboriginal 41 38 12 5 2 2 0 81 7 2396
2018 Aboriginal 25 49 5 12 2 6 0 80 15 24
2018 Non-Aboriginal 38 41 13 5 1 1 0 80 6 1713
2017 Aboriginal 53 30 8 8 0 0 0 83 8 24
2017 Non-Aboriginal 38 42 12 4 2 2 0 82 6 2288
2011 Aboriginal 34 22 13 20 6 6 0 59 27 37
2011 Non-Aboriginal 32 39 16 6 4 3 0 73 11 2958

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 43 25 22 5 4 0 0 69 9 36
2019 Non-Aboriginal 42 33 16 4 1 4 1 78 6 2396
2018 Aboriginal 18 30 26 13 2 6 4 54 17 24
2018 Non-Aboriginal 34 37 18 5 2 4 0 74 8 1715
2017 Aboriginal 58 25 13 4 0 0 0 83 4 24
2017 Non-Aboriginal 35 35 17 4 3 6 1 75 7 2288

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 43 3 2 6 0 0 89 8 38
2019 Non-Aboriginal 56 31 7 3 2 0 0 88 5 2403
2018 Aboriginal 35 33 18 8 6 0 0 68 14 24
2018 Non-Aboriginal 48 36 10 4 2 0 0 84 6 1708
2017 Aboriginal 58 13 13 13 4 0 0 70 17 24
2017 Non-Aboriginal 46 39 8 4 2 0 0 86 6 2293
2011 Aboriginal 43 30 6 11 8 2 0 75 19 37
2011 Non-Aboriginal 37 37 14 7 6 0 0 74 13 2958
2008 Aboriginal 43 33 8 11 5 0 0 76 16 40
2008 Non-Aboriginal 38 38 11 8 4 0 0 77 12 2980

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 20 21 18 6 3 0 53 25 38
2019 Non-Aboriginal 29 30 17 9 5 5 4 65 15 2402
2018 Aboriginal 20 35 14 9 15 2 4 59 26 24
2018 Non-Aboriginal 19 33 22 12 6 6 3 56 20 1730
2017 Aboriginal 24 38 12 8 13 4 0 64 23 24
2017 Non-Aboriginal 23 31 19 10 8 6 5 60 19 2291

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 31 42 13 9 2 0 3 75 12 38
2019 Non-Aboriginal 30 35 15 10 5 4 2 69 15 2403
2018 Aboriginal 29 35 17 14 5 0 0 64 20 26
2018 Non-Aboriginal 26 34 17 13 6 3 1 63 20 1723
2017 Aboriginal 43 24 15 13 0 4 0 70 14 24
2017 Non-Aboriginal 29 34 16 11 5 5 1 66 17 2288
2011 Aboriginal 27 33 5 16 10 6 2 66 29 37
2011 Non-Aboriginal 29 30 15 11 7 5 2 63 20 2962
2008 Aboriginal 38 24 15 13 10 0 0 61 23 40
2008 Non-Aboriginal 27 32 14 12 8 5 2 63 22 2980

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 33 36 22 3 6 0 0 69 9 38
2019 Non-Aboriginal 32 35 20 7 3 3 0 69 10 2397
2018 Aboriginal 25 46 24 3 2 0 0 71 5 26
2018 Non-Aboriginal 24 35 26 10 3 2 0 61 13 1727

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 16 34 11 15 3 0 38 27 38
2019 Non-Aboriginal 20 21 21 14 10 12 2 48 28 2399
2018 Aboriginal 12 27 7 25 16 13 0 45 47 26
2018 Non-Aboriginal 15 22 21 17 13 10 2 42 34 1724
2017 Aboriginal 21 21 17 25 8 4 3 45 36 24
2017 Non-Aboriginal 12 20 22 15 13 15 3 39 34 2291
2011 Aboriginal 16 19 6 24 23 11 0 40 53 37
2011 Non-Aboriginal 11 19 21 17 16 13 3 36 40 2961

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 45 5 22 3 0 0 71 24 38
2019 Non-Aboriginal 39 43 6 10 3 0 0 81 13 2407
2017 Aboriginal 29 29 4 26 12 0 0 58 38 24
2017 Non-Aboriginal 28 49 6 12 5 0 0 77 17 2295
2011 Aboriginal 42 35 0 14 8 0 0 77 23 37
2011 Non-Aboriginal 41 44 5 8 3 0 0 84 11 2959
2008 Aboriginal 51 28 8 13 0 0 0 79 13 40
2008 Non-Aboriginal 47 42 4 6 2 0 0 89 8 2982

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 30 8 13 6 0 0 72 19 38
2019 Non-Aboriginal 53 33 6 6 2 0 0 86 8 2405
2017 Aboriginal 54 16 4 12 9 4 0 74 22 24
2017 Non-Aboriginal 48 37 6 7 3 0 0 85 9 2296
2011 Aboriginal 53 22 9 8 6 2 0 77 14 37
2011 Non-Aboriginal 50 35 6 6 3 0 0 86 9 2954

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 72 15 6 3 4 0 0 87 6 38
2019 Non-Aboriginal 56 32 6 4 1 0 0 89 5 2390
2017 Aboriginal 62 21 8 4 0 4 0 87 4 24
2017 Non-Aboriginal 54 36 6 4 1 0 0 90 5 2289

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 69 15 8 6 2 0 0 84 8 38
2019 Non-Aboriginal 63 19 6 7 4 0 2 84 10 2410
2017 Aboriginal 74 13 8 0 0 0 4 91 0 24
2017 Non-Aboriginal 61 21 6 7 4 0 1 82 12 2294
2011 Aboriginal 61 19 11 5 0 0 3 83 6 37
2011 Non-Aboriginal 66 16 5 6 4 0 2 84 11 2958
2008 Aboriginal 65 21 8 2 3 0 0 87 5 40
2008 Non-Aboriginal 68 16 5 6 4 0 1 85 10 2979

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 13 11 3 4 0 0 83 6 38
2019 Non-Aboriginal 61 18 8 5 4 0 3 82 10 2401
2017 Aboriginal 75 13 4 0 0 0 9 96 0 24
2017 Non-Aboriginal 60 19 7 6 4 0 3 82 10 2296
2011 Aboriginal 60 10 5 5 6 2 11 81 13 37
2011 Non-Aboriginal 63 15 6 6 5 0 5 83 11 2959
2008 Aboriginal 72 11 2 0 10 3 2 87 10 40
2008 Non-Aboriginal 59 15 7 6 6 1 7 80 13 2977

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 81 6 6 3 4 0 0 87 6 38
2019 Non-Aboriginal 77 11 4 2 3 0 3 90 5 2397
2017 Aboriginal 79 8 4 0 0 0 9 95 0 24
2017 Non-Aboriginal 75 14 4 2 3 0 3 91 5 2289
2011 Aboriginal 70 10 0 0 6 2 12 94 6 37
2011 Non-Aboriginal 74 11 4 2 4 0 5 90 7 2958
2008 Aboriginal 78 7 5 0 8 0 2 87 8 40
2008 Non-Aboriginal 74 8 4 3 4 0 6 88 8 2980

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 44 25 14 9 3 5 0 73 12 37
2019 Non-Aboriginal 39 26 15 6 3 9 2 73 10 2411

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 45 48 3 2 0 0 2 95 3 37
2019 Non-Aboriginal 35 48 10 5 1 0 1 84 6 2410

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 65 13 14 4 4 0 0 78 8 38
2019 Non-Aboriginal 56 26 9 2 1 4 2 87 3 2410

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 16 84 26
2018 Non-Aboriginal 9 91 1731

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 18 82 38
2019 Non-Aboriginal 10 90 2409

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 26 9 24 9 6 20 6 47 21 38
2019 Non-Aboriginal 19 13 19 5 4 30 10 54 15 2409
2018 Aboriginal 18 8 25 12 11 26 0 35 31 26
2018 Non-Aboriginal 15 15 21 5 4 32 8 49 16 1726
2017 Aboriginal 27 8 16 13 4 22 11 51 25 24
2017 Non-Aboriginal 14 15 19 5 4 34 10 50 16 2295

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 40 16 26 2 6 9 0 62 9 38
2019 Non-Aboriginal 34 28 18 4 3 12 1 71 8 2408
2018 Aboriginal 31 16 29 10 5 8 0 51 17 26
2018 Non-Aboriginal 25 29 23 7 4 12 1 61 12 1725
2017 Aboriginal 35 19 21 13 0 9 3 61 14 24
2017 Non-Aboriginal 26 30 20 5 3 14 2 66 11 2294
2011 Aboriginal 36 11 20 5 16 12 0 54 24 36
2011 Non-Aboriginal 29 33 19 6 4 10 0 68 11 2955

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 27 10 27 6 0 27 4 53 8 37
2019 Non-Aboriginal 21 13 19 3 2 33 10 59 8 2401
2018 Aboriginal 14 8 32 7 2 38 0 35 14 26
2018 Non-Aboriginal 15 14 24 2 2 34 7 51 8 1728
2017 Aboriginal 22 16 29 4 0 18 11 54 5 24
2017 Non-Aboriginal 13 14 20 2 2 40 8 54 8 2292

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 42 19 18 6 0 14 2 72 7 38
2019 Non-Aboriginal 37 27 17 3 2 13 1 74 6 2403
2018 Aboriginal 32 28 12 14 0 15 0 70 16 26
2018 Non-Aboriginal 26 28 24 4 2 15 1 64 7 1728
2017 Aboriginal 33 9 29 17 0 9 3 48 20 24
2017 Non-Aboriginal 26 29 19 3 2 19 2 70 7 2291
2011 Aboriginal 40 11 19 11 8 11 0 57 21 37
2011 Non-Aboriginal 33 34 17 3 2 11 0 76 5 2963

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 15 85 38
2019 Non-Aboriginal 10 90 2409
2017 Aboriginal 21 79 24
2017 Non-Aboriginal 10 90 2293

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2017 Non-Aboriginal 75 25 225

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 50 39 7 2 2 1 0 89 4 168
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 57 25 6 0 12 0 0 82 12 38
2019 Non-Aboriginal 61 22 9 3 3 1 0 85 6 2410
2018 Aboriginal 43 31 20 7 0 0 0 74 7 26
2018 Non-Aboriginal 51 27 12 5 4 1 0 78 9 1717
2017 Aboriginal 54 38 0 9 0 0 0 91 9 24
2017 Non-Aboriginal 50 27 11 5 4 2 0 79 10 2293

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 70 8 0 7 0 0 85 7 11
2019 Non-Aboriginal 11 41 21 17 4 3 3 55 22 510

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 30 24 17 14 12 3 0 56 27 38
2019 Non-Aboriginal 18 37 22 13 4 6 0 59 18 2399
2018 Aboriginal 8 29 25 12 19 6 0 39 34 25
2018 Non-Aboriginal 11 29 27 18 9 5 0 42 29 1732
2017 Aboriginal 30 24 16 13 8 4 4 59 23 24
2017 Non-Aboriginal 9 28 25 17 10 10 0 42 30 2294

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 30 18 11 6 0 0 65 17 37
2019 Non-Aboriginal 24 37 19 12 5 2 0 63 18 2404
2018 Aboriginal 16 23 36 13 5 6 0 42 19 26
2018 Non-Aboriginal 19 33 23 15 7 3 0 53 23 1730
2017 Aboriginal 21 29 25 9 11 4 0 52 21 24
2017 Non-Aboriginal 18 37 20 14 7 4 0 57 22 2290

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 24 16 4 6 3 0 73 10 38
2019 Non-Aboriginal 47 29 14 5 4 0 1 77 9 2407
2018 Aboriginal 34 20 26 4 16 0 0 54 20 26
2018 Non-Aboriginal 42 29 17 7 5 0 1 72 11 1730
2017 Aboriginal 49 26 0 9 16 0 0 75 25 24
2017 Non-Aboriginal 43 31 14 7 4 1 2 75 11 2289

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 26 26 15 6 3 0 51 22 38
2019 Non-Aboriginal 21 30 27 13 8 0 0 52 21 2406
2018 Aboriginal 20 29 35 11 5 0 0 49 16 26
2018 Non-Aboriginal 13 29 29 17 11 1 0 42 29 1733
2017 Aboriginal 21 20 21 29 8 0 0 41 37 24
2017 Non-Aboriginal 17 29 28 17 10 0 1 46 26 2292

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 24 36 26 7 4 3 0 61 12 38
2019 Non-Aboriginal 30 34 21 9 4 0 1 65 13 2398
2018 Aboriginal 24 36 15 16 8 0 0 61 24 26
2018 Non-Aboriginal 20 32 26 14 7 1 1 53 21 1728
2017 Aboriginal 30 11 37 13 8 0 0 41 22 24
2017 Non-Aboriginal 23 33 23 13 6 0 2 57 20 2287

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 29 14 31 17 7 3 0 44 24 38
2019 Non-Aboriginal 22 26 23 15 12 0 0 49 28 2404
2018 Aboriginal 14 37 28 13 8 0 0 51 21 26
2018 Non-Aboriginal 15 23 23 20 16 1 1 39 37 1723
2017 Aboriginal 21 25 18 13 24 0 0 46 37 24
2017 Non-Aboriginal 18 26 23 19 12 1 1 45 32 2293

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 27 13 2 7 3 2 77 9 38
2019 Non-Aboriginal 46 28 13 6 4 0 3 77 10 2393
2018 Aboriginal 50 28 7 11 0 0 4 81 11 26
2018 Non-Aboriginal 38 28 17 8 5 1 3 68 14 1726
2017 Aboriginal 29 33 8 13 16 0 0 62 30 24
2017 Non-Aboriginal 37 30 16 7 4 1 5 71 12 2294

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 41 17 24 9 7 3 0 60 16 38
2019 Non-Aboriginal 35 32 18 8 6 0 1 68 14 2401
2018 Aboriginal 13 44 8 25 9 2 0 58 34 25
2018 Non-Aboriginal 29 31 21 11 7 1 1 60 18 1732
2017 Aboriginal 21 20 13 33 12 0 0 41 45 24
2017 Non-Aboriginal 30 32 21 10 5 0 1 63 16 2288

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 21 19 8 5 0 0 67 13 38
2019 Non-Aboriginal 31 34 22 8 4 1 1 66 12 2403
2018 Aboriginal 38 25 18 12 5 2 0 64 18 26
2018 Non-Aboriginal 20 34 27 12 6 1 1 55 18 1724
2017 Aboriginal 29 25 18 17 11 0 0 54 28 24
2017 Non-Aboriginal 24 34 23 12 6 1 1 59 18 2288

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 35 18 21 18 5 3 0 55 24 38
2019 Non-Aboriginal 23 33 24 12 6 1 1 57 18 2404
2018 Aboriginal 18 25 28 19 8 2 0 44 28 25
2018 Non-Aboriginal 14 31 27 17 10 1 1 46 27 1721
2017 Aboriginal 21 18 25 21 16 0 0 38 37 24
2017 Non-Aboriginal 17 31 26 17 8 0 1 48 25 2286

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 37 30 13 11 9 0 0 66 20 38
2019 Non-Aboriginal 31 32 20 10 5 0 1 64 16 2400
2018 Aboriginal 35 35 8 9 12 2 0 71 21 26
2018 Non-Aboriginal 22 33 24 14 8 0 1 55 21 1722
2017 Aboriginal 30 28 22 0 20 0 0 58 20 24
2017 Non-Aboriginal 24 33 23 12 7 0 1 57 19 2290

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 49 14 14 12 11 0 0 62 23 38
2019 Non-Aboriginal 41 29 15 8 6 1 1 71 14 2398

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 48 22 13 11 6 0 0 70 17 38
2019 Non-Aboriginal 36 34 17 7 3 0 1 72 11 2397
2018 Aboriginal 36 26 18 15 3 2 0 63 18 26
2018 Non-Aboriginal 28 33 22 10 5 0 1 62 15 1716
2017 Aboriginal 34 15 18 13 20 0 0 49 34 24
2017 Non-Aboriginal 30 32 21 10 4 1 1 64 15 2285

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 57 26 9 8 0 0 0 83 8 38
2019 Non-Aboriginal 63 22 9 2 1 0 1 87 4 2393
2018 Aboriginal 71 18 0 5 4 2 0 91 9 26
2018 Non-Aboriginal 60 25 9 3 1 0 2 87 4 1719
2017 Aboriginal 53 33 9 0 4 0 0 87 4 24
2017 Non-Aboriginal 62 23 9 2 1 0 2 87 4 2297

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 79 8 5 4 0 0 4 90 4 37
2019 Non-Aboriginal 78 10 3 1 1 1 6 95 1 2390
2018 Aboriginal 60 11 15 5 0 2 7 78 5 26
2018 Non-Aboriginal 78 12 3 1 1 1 4 94 2 1718

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 70 13 5 2 4 6 0 89 6 38
2019 Non-Aboriginal 80 9 5 2 2 1 2 91 4 2398
2018 Aboriginal 58 20 0 11 5 2 3 83 17 26
2018 Non-Aboriginal 75 11 6 2 2 2 3 90 4 1719
2017 Aboriginal 74 13 4 8 0 0 0 87 8 24
2017 Non-Aboriginal 78 10 4 2 2 1 2 91 4 2294

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 66 22 10 2 0 0 0 88 2 38
2019 Non-Aboriginal 58 27 9 2 2 0 1 87 4 2399
2018 Aboriginal 57 29 7 0 5 2 0 88 6 26
2018 Non-Aboriginal 54 30 10 4 2 0 1 84 6 1732
2017 Aboriginal 45 25 21 9 0 0 0 70 9 24
2017 Non-Aboriginal 56 29 9 3 2 0 2 86 5 2291

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 58 20 12 0 10 0 0 78 10 38
2019 Non-Aboriginal 63 19 9 4 3 1 1 83 7 2392
2018 Aboriginal 40 25 20 3 9 2 0 67 13 26
2018 Non-Aboriginal 55 22 11 6 4 0 1 78 10 1729
2017 Aboriginal 50 18 16 12 4 0 0 68 16 24
2017 Non-Aboriginal 59 21 9 5 3 0 1 82 8 2293

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 57 14 5 2 2 0 20 89 5 38
2019 Non-Aboriginal 61 12 5 1 1 1 20 92 2 2388
2018 Aboriginal 56 12 4 0 0 6 22 95 0 26
2018 Non-Aboriginal 53 14 6 2 1 0 25 90 3 1718
2017 Aboriginal 55 8 4 0 0 0 33 93 0 24
2017 Non-Aboriginal 55 12 5 1 0 0 26 91 2 2290

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 73 18 9 0 0 0 0 91 0 38
2019 Non-Aboriginal 71 17 5 1 1 1 4 93 2 2386
2018 Aboriginal 63 19 8 5 0 2 4 87 5 25
2018 Non-Aboriginal 68 19 6 1 1 0 5 92 2 1726
2017 Aboriginal 74 13 4 4 0 0 4 91 5 24
2017 Non-Aboriginal 69 17 5 1 1 1 6 92 2 2287

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 65 19 14 0 3 0 0 84 3 38
2019 Non-Aboriginal 65 19 8 3 3 1 2 86 6 2397
2018 Aboriginal 56 18 12 0 14 2 0 74 14 26
2018 Non-Aboriginal 56 23 10 4 4 0 1 81 9 1731
2017 Aboriginal 50 18 17 0 8 4 4 73 8 24
2017 Non-Aboriginal 53 25 10 5 5 1 2 80 10 2296

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 46 36 14 2 0 0 2 84 2 38
2019 Non-Aboriginal 61 23 10 2 1 0 2 86 4 2399
2018 Aboriginal 37 45 13 0 3 2 0 84 4 26
2018 Non-Aboriginal 56 28 10 3 1 0 2 85 4 1729
2017 Aboriginal 36 30 21 13 0 0 0 66 13 24
2017 Non-Aboriginal 56 28 10 2 1 0 3 86 4 2291

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 21 27 42 10 0 0 0 48 10 38
2019 Non-Aboriginal 18 35 32 11 3 0 0 54 14 2412
2018 Aboriginal 9 33 47 8 2 0 2 42 10 25
2018 Non-Aboriginal 11 34 37 14 3 0 0 45 17 1736
2017 Aboriginal 12 29 20 26 12 0 0 42 38 24
2017 Non-Aboriginal 10 32 38 14 5 0 0 42 19 2296

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 13 11 39 15 23 0 0 38 23 38
2019 Non-Aboriginal 6 15 40 27 13 0 0 40 21 2397
2018 Aboriginal 5 18 42 20 13 2 0 34 23 26
2018 Non-Aboriginal 6 19 41 25 9 0 0 34 25 1714
2017 Aboriginal 8 20 51 8 13 0 0 21 28 24
2017 Non-Aboriginal 6 18 40 25 10 0 0 36 24 2286
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 54 31 8 0 5 0 3 55 45 38
2019 Non-Aboriginal 57 25 7 2 1 7 2 63 37 2406
2018 Aboriginal 63 16 8 3 8 2 0 64 36 26
2018 Non-Aboriginal 68 16 5 2 1 6 1 74 26 1733
2017 Aboriginal 76 8 4 0 4 8 0 82 18 24
2017 Non-Aboriginal 66 16 5 1 1 9 1 74 26 2295

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 36 64 18
2019 Non-Aboriginal 40 60 838

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Aboriginal 58 42 17
2019 Non-Aboriginal 77 23 825

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 47 20 17 7 4 2 2 71 11 38
2019 Non-Aboriginal 63 12 5 3 2 2 12 87 6 2400
2018 Aboriginal 55 8 16 7 12 2 0 65 19 26
2018 Non-Aboriginal 68 8 5 3 2 2 12 89 6 1731

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 32 24 23 0 4 0 17 67 5 18
2019 Non-Aboriginal 23 26 19 11 7 3 12 58 20 830
2017 Non-Aboriginal 15 28 18 10 6 4 19 56 21 533

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Aboriginal 15 19 17 5 20 12 12 45 33 17
2019 Non-Aboriginal 15 20 19 13 10 4 18 46 30 833
2017 Non-Aboriginal 9 19 19 10 7 7 30 45 26 534
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