2019 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 33 9 6 3 0 0 82 9 360
2019 Either English or French 43 32 14 7 4 0 0 75 11 110
2017 Bilingual 39 41 12 4 3 0 0 81 7 317
2017 Either English or French 31 44 13 7 5 0 0 75 12 70
2014 Bilingual 29 45 12 9 4 0 0 74 13 302
2014 Unilingual English 22 60 9 9 0 0 0 82 9 34
2014 Either English or French 39 37 12 8 4 0 0 76 12 84
2011 Bilingual 32 41 14 8 6 0 0 73 13 318
2011 Unilingual English 26 44 18 9 3 0 0 71 12 34
2011 Either English or French 28 38 18 8 7 0 0 67 15 60
2008 Bilingual 32 43 11 9 5 0 0 75 14 195
2008 Unilingual English 33 39 17 11 0 0 0 72 11 18
2008 Either English or French 28 47 12 12 2 0 0 74 14 43

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 35 10 6 5 0 0 79 11 358
2019 Either English or French 46 28 15 6 4 0 0 75 10 110
2017 Bilingual 38 36 15 8 3 0 0 74 11 318
2017 Either English or French 42 26 13 12 7 0 0 68 19 70

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 64 26 8 1 1 0 0 90 2 358
2019 Either English or French 50 35 9 4 1 0 0 85 5 110
2017 Bilingual 55 34 9 1 1 0 0 89 2 318
2017 Either English or French 53 35 10 3 0 0 0 88 3 70
2014 Bilingual 58 30 6 3 2 0 0 89 5 302
2014 Unilingual English 63 32 5 0 0 0 0 95 0 34
2014 Either English or French 70 21 6 3 0 0 0 91 3 84
2011 Bilingual 54 33 9 3 1 0 0 87 4 320
2011 Unilingual English 51 34 11 0 3 0 0 86 3 35
2011 Either English or French 47 46 5 2 0 0 0 93 2 59

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 29 11 3 3 0 0 83 6 361
2019 Either English or French 44 39 13 5 0 0 0 83 5 109
2017 Bilingual 43 41 10 2 4 0 0 84 6 318
2017 Either English or French 45 29 16 6 4 0 0 74 10 70
2014 Bilingual 35 41 13 7 4 0 0 76 11 303
2014 Unilingual English 42 43 11 3 0 0 0 86 3 34
2014 Either English or French 45 41 11 0 2 1 0 87 2 84
2011 Bilingual 41 39 9 7 3 0 0 81 10 319
2011 Unilingual English 34 46 11 9 0 0 0 80 9 35
2011 Either English or French 37 45 8 5 5 0 0 82 10 60
2008 Bilingual 31 51 9 4 5 0 0 82 9 195
2008 Unilingual English 26 58 16 0 0 0 0 84 0 19
2008 Either English or French 35 49 9 2 5 0 0 84 7 43

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 27 12 6 4 0 0 78 11 360
2019 Either English or French 59 20 12 6 3 0 0 79 9 110
2017 Bilingual 39 40 14 5 3 0 0 79 8 316
2017 Either English or French 46 31 13 6 1 1 0 79 8 70
2014 Bilingual 25 42 15 11 6 1 0 68 17 303
2014 Unilingual English 36 43 15 3 3 0 0 79 6 34
2014 Either English or French 34 39 18 6 1 2 0 74 7 83
2011 Bilingual 30 37 17 10 5 1 0 67 15 317
2011 Unilingual English 24 26 21 12 15 3 0 52 27 34
2011 Either English or French 18 43 18 12 8 0 0 62 20 60

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 49 31 9 8 4 0 0 80 12 358
2019 Either English or French 56 25 8 8 2 1 0 82 10 110
2017 Bilingual 39 43 9 5 4 0 0 82 9 316
2017 Either English or French 48 31 11 7 3 0 0 79 10 70
2014 Bilingual 28 42 11 14 4 1 0 70 18 303
2014 Unilingual English 28 53 12 3 3 0 0 82 6 33
2014 Either English or French 36 41 11 8 1 2 0 79 10 83
2011 Bilingual 32 39 15 10 3 0 0 72 13 319
2011 Unilingual English 23 31 26 14 6 0 0 54 20 35
2011 Either English or French 23 45 8 13 10 0 0 68 23 60
2008 Bilingual 27 39 15 12 7 0 0 66 19 195
2008 Unilingual English 32 16 37 11 5 0 0 47 16 19
2008 Either English or French 19 49 21 7 5 0 0 67 12 43

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 24 12 10 9 2 1 68 19 360
2019 Either English or French 45 26 11 4 8 5 1 75 13 110
2017 Bilingual 37 22 19 11 5 5 0 62 17 317
2017 Either English or French 37 23 24 6 7 2 2 62 13 70
2014 Bilingual 26 26 15 12 14 5 1 56 28 303
2014 Unilingual English 28 26 26 12 3 3 3 57 15 34
2014 Either English or French 30 21 21 13 8 6 1 55 23 83
2011 Bilingual 30 23 18 14 11 3 1 55 26 320
2011 Unilingual English 20 26 23 14 17 0 0 46 31 35
2011 Either English or French 23 22 20 15 17 3 0 47 33 60
2008 Bilingual 23 26 18 20 11 3 0 50 32 195
2008 Unilingual English 26 32 11 21 11 0 0 58 32 19
2008 Either English or French 21 33 19 9 14 5 0 56 24 43
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 25 11 3 2 1 2 84 5 361
2019 Either English or French 44 24 15 5 3 4 6 75 8 110

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 28 9 5 2 1 0 84 7 360
2019 Either English or French 53 30 11 4 2 0 0 83 6 110
2017 Bilingual 45 37 11 5 2 1 1 82 7 318
2017 Either English or French 52 36 6 4 1 0 1 88 6 70
2014 Bilingual 40 36 9 7 5 3 1 78 12 303
2014 Unilingual English 42 40 9 0 6 3 0 85 6 34
2014 Either English or French 49 34 11 1 2 1 1 85 4 84
2011 Bilingual 44 29 12 6 6 2 1 75 12 321
2011 Unilingual English 34 29 20 11 6 0 0 63 17 35
2011 Either English or French 42 30 10 2 15 2 0 73 17 60
2008 Bilingual 32 32 15 9 9 2 1 66 18 195
2008 Unilingual English 42 16 16 26 0 0 0 58 26 19
2008 Either English or French 30 30 21 5 9 2 2 63 15 43

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 27 10 5 3 1 0 81 8 359
2019 Either English or French 53 24 10 6 4 1 2 79 11 108
2017 Bilingual 45 38 7 7 3 0 0 83 11 317
2017 Either English or French 41 35 10 11 3 0 0 77 14 70
2014 Bilingual 41 34 11 8 6 1 0 75 14 303
2014 Unilingual English 33 46 8 6 6 0 0 80 12 34
2014 Either English or French 46 31 13 8 2 0 0 77 10 84
2011 Bilingual 41 32 8 10 7 1 1 74 18 321
2011 Unilingual English 31 40 9 11 9 0 0 71 20 35
2011 Either English or French 30 42 10 5 13 0 0 72 18 60
2008 Bilingual 30 32 13 14 9 1 1 63 23 195
2008 Unilingual English 37 21 11 16 16 0 0 58 32 19
2008 Either English or French 19 28 21 21 9 2 0 48 31 43

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 57 26 7 7 3 0 0 82 10 360
2019 Either English or French 54 25 7 9 4 0 0 79 13 110
2017 Bilingual 51 28 11 5 5 0 0 80 10 316
2017 Either English or French 53 30 9 6 3 0 0 83 8 69
2014 Bilingual 41 34 12 6 7 0 0 75 13 302
2014 Unilingual English 36 40 12 6 6 0 0 76 12 34
2014 Either English or French 57 25 7 7 4 2 0 83 10 84

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 33 8 6 5 3 0 80 12 361
2019 Either English or French 59 19 8 4 6 3 0 81 11 110
2017 Bilingual 29 38 15 10 4 4 0 70 15 318
2017 Either English or French 48 28 9 4 5 6 0 81 9 70
2014 Bilingual 25 39 14 13 7 3 0 65 20 302
2014 Unilingual English 23 34 28 3 6 6 0 61 9 34
2014 Either English or French 29 37 13 9 3 8 0 72 14 83
2011 Bilingual 27 36 15 11 6 4 1 66 18 321
2011 Unilingual English 21 26 24 15 9 6 0 50 25 34
2011 Either English or French 23 33 15 13 8 7 0 61 23 60

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 44 34 8 9 4 1 0 79 13 361
2019 Either English or French 55 24 10 6 4 2 0 80 10 110
2017 Bilingual 25 43 17 10 4 2 0 68 14 318
2017 Either English or French 39 34 14 5 6 1 0 74 12 70
2014 Bilingual 22 41 18 11 6 2 0 64 18 303
2014 Unilingual English 20 60 9 3 9 0 0 79 12 34
2014 Either English or French 29 37 18 6 7 3 0 69 13 83
2011 Bilingual 28 36 16 11 6 1 1 65 18 319
2011 Unilingual English 23 37 20 11 9 0 0 60 20 35
2011 Either English or French 33 25 17 10 12 3 0 60 22 60
2008 Bilingual 32 31 15 11 9 2 1 64 20 195
2008 Unilingual English 37 26 5 11 21 0 0 63 32 19
2008 Either English or French 26 35 16 12 7 5 0 63 20 43

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 33 38 13 6 7 3 0 73 13 361
2019 Either English or French 43 25 12 11 4 5 0 72 16 110
2017 Bilingual 14 40 20 13 7 5 0 57 22 317
2017 Either English or French 29 34 16 11 5 4 0 65 18 70
2014 Bilingual 13 38 20 17 8 3 0 53 26 303
2014 Unilingual English 14 45 18 9 9 6 0 63 19 34
2014 Either English or French 25 26 24 12 6 7 0 54 19 83
2011 Bilingual 16 40 20 13 6 4 0 59 20 321
2011 Unilingual English 3 37 29 17 11 3 0 41 29 35
2011 Either English or French 20 34 12 19 10 5 0 57 30 59
2008 Bilingual 18 35 15 19 8 4 1 56 28 195
2008 Unilingual English 16 37 11 21 16 0 0 53 37 19
2008 Either English or French 7 40 26 17 2 7 0 51 21 42

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 36 13 10 6 3 0 70 17 360
2019 Either English or French 36 23 18 13 5 4 0 62 19 110
2017 Bilingual 18 39 16 18 6 3 0 59 25 317
2017 Either English or French 29 33 21 8 7 1 2 64 15 69
2014 Bilingual 16 34 21 17 10 2 0 50 28 302
2014 Unilingual English 8 49 3 31 9 0 0 58 39 34
2014 Either English or French 22 28 12 23 8 7 0 54 33 83
2011 Bilingual 15 36 19 19 9 2 0 51 29 320
2011 Unilingual English 6 43 11 29 11 0 0 49 40 35
2011 Either English or French 22 27 22 13 15 2 0 49 29 60
2008 Bilingual 14 29 19 25 11 2 0 44 37 193
2008 Unilingual English 5 37 26 21 11 0 0 42 32 19
2008 Either English or French 16 23 7 28 23 2 0 40 52 43
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 38 9 7 5 0 0 79 12 360
2019 Either English or French 38 38 11 9 2 1 1 78 11 110
2017 Bilingual 32 40 14 9 5 1 0 72 13 318
2017 Either English or French 37 32 12 12 7 0 0 69 19 70
2014 Bilingual 27 36 18 12 7 0 0 63 19 303
2014 Unilingual English 23 54 11 3 9 0 0 77 12 34
2014 Either English or French 31 33 15 16 4 0 0 64 21 84
2011 Bilingual 26 43 11 13 6 0 0 70 19 320
2011 Unilingual English 21 44 6 26 3 0 0 65 29 34
2011 Either English or French 33 38 12 7 10 0 0 72 17 60

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 42 8 8 3 0 0 81 11 358
2019 Either English or French 36 37 11 13 3 0 0 73 15 110
2017 Bilingual 32 40 14 10 4 0 0 72 14 316
2017 Either English or French 26 39 16 13 5 0 0 65 19 70

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 32 8 5 4 0 0 83 9 357
2019 Either English or French 45 30 17 6 2 0 1 76 7 110
2017 Bilingual 38 41 9 8 4 0 0 80 11 318
2017 Either English or French 45 34 4 12 5 0 0 79 17 70
2014 Bilingual 32 39 13 9 6 0 2 72 15 303
2014 Unilingual English 51 26 6 14 0 3 0 79 15 34
2014 Either English or French 48 30 10 10 2 0 0 77 12 84
2011 Bilingual 41 36 8 8 6 0 1 78 15 320
2011 Unilingual English 26 43 11 14 6 0 0 69 20 35
2011 Either English or French 43 33 3 7 13 0 0 77 20 60
2008 Bilingual 23 40 14 12 10 0 1 63 23 195
2008 Unilingual English 32 32 5 5 26 0 0 63 32 19
2008 Either English or French 16 37 16 21 9 0 0 53 30 43

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 35 11 6 2 0 0 81 8 360
2019 Either English or French 39 38 8 11 2 0 3 79 13 110
2017 Bilingual 46 36 11 6 0 0 1 83 6 317
2017 Either English or French 44 43 6 5 1 0 0 87 7 70
2014 Bilingual 41 38 11 6 3 1 1 80 9 303
2014 Unilingual English 39 40 6 11 3 0 0 80 14 34
2014 Either English or French 36 41 12 8 3 0 0 77 11 84
2011 Bilingual 41 39 10 5 2 0 2 82 8 319
2011 Unilingual English 31 37 14 17 0 0 0 69 17 35
2011 Either English or French 35 43 8 5 8 0 0 78 13 60
2008 Bilingual 24 35 23 11 6 2 1 60 17 195
2008 Unilingual English 21 32 11 26 11 0 0 53 37 19
2008 Either English or French 12 42 14 16 16 0 0 53 33 43

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 34 12 10 5 4 0 72 15 360
2019 Either English or French 42 24 16 11 2 4 0 70 13 109
2017 Bilingual 41 37 9 6 3 4 0 81 9 318
2017 Either English or French 47 32 10 4 3 3 0 82 7 69
2014 Bilingual 42 32 10 7 5 3 1 76 13 303
2014 Unilingual English 46 31 3 8 9 0 3 79 18 34
2014 Either English or French 37 31 7 8 9 4 4 74 19 84
2011 Bilingual 37 38 12 8 4 1 1 75 12 320
2011 Unilingual English 31 23 20 23 3 0 0 54 26 35
2011 Either English or French 25 39 15 5 10 0 5 68 16 59
2008 Bilingual 13 34 19 19 13 1 1 48 33 195
2008 Unilingual English 11 26 21 21 21 0 0 37 42 19
2008 Either English or French 7 26 26 19 19 5 0 34 39 43

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 27 14 13 11 4 2 60 26 362
2019 Either English or French 29 20 14 19 9 6 4 54 30 109
2017 Bilingual 23 30 14 15 13 3 3 56 29 318
2017 Either English or French 26 20 5 19 17 1 11 52 41 70
2014 Bilingual 15 21 16 19 23 3 3 38 45 303
2014 Unilingual English 17 36 6 17 23 0 0 54 40 34
2014 Either English or French 19 29 13 10 21 5 3 52 34 84
2011 Bilingual 13 19 17 19 25 2 4 35 47 319
2011 Unilingual English 6 14 9 31 37 0 3 21 71 35
2011 Either English or French 3 18 22 20 30 3 3 23 54 60
2008 Bilingual 13 25 15 18 25 2 3 39 45 195
2008 Unilingual English 0 37 16 11 37 0 0 37 47 19
2008 Either English or French 7 30 9 19 35 0 0 37 53 43

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 21 11 5 3 0 7 80 9 361
2019 Either English or French 60 18 13 4 2 2 2 81 5 110

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 68 7 6 1 2 1 14 89 3 360
2019 Either English or French 50 13 13 3 10 1 9 71 14 110

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 21 9 3 1 2 4 86 4 359
2019 Either English or French 56 13 14 6 4 2 5 74 11 109

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 19 10 4 2 3 6 81 7 359
2019 Either English or French 52 12 13 8 4 5 6 71 14 109

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 13 6 4 2 3 8 86 7 360
2019 Either English or French 57 16 11 4 3 4 6 80 8 110

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 69 12 10 1 2 2 6 87 3 361
2019 Either English or French 69 13 8 4 1 2 4 87 5 110

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 8 3 2 1 3 7 93 3 358
2019 Either English or French 70 8 11 4 2 3 2 82 6 110

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 75 5 3 1 0 2 13 95 2 360
2019 Either English or French 80 7 7 2 0 1 4 92 2 110

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 39 8 8 4 0 0 80 12 357
2019 Either English or French 40 28 11 15 6 0 0 68 21 109
2017 Bilingual 36 42 12 5 5 0 0 78 10 318
2017 Either English or French 36 34 14 9 4 0 3 72 14 70
2014 Bilingual 27 43 12 13 6 0 0 70 18 303
2014 Unilingual English 39 32 23 0 6 0 0 71 6 34
2014 Either English or French 27 48 16 5 4 0 0 75 9 84
2011 Bilingual 31 45 11 9 4 0 1 77 13 317
2011 Unilingual English 34 31 14 14 6 0 0 66 20 35
2011 Either English or French 32 37 12 5 15 0 0 68 20 60

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 48 29 11 7 5 0 0 77 12 359
2019 Either English or French 38 25 18 13 6 0 0 63 19 110
2017 Bilingual 44 35 10 7 4 0 0 79 11 316
2017 Either English or French 39 31 11 11 7 0 1 70 18 70
2014 Bilingual 34 37 13 10 6 0 0 71 17 303
2014 Unilingual English 36 41 11 9 3 0 0 77 12 34
2014 Either English or French 34 38 13 10 3 0 2 73 13 84

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 46 35 10 5 3 0 0 81 8 355
2019 Either English or French 45 33 13 5 3 1 0 78 8 108
2017 Bilingual 38 38 16 5 2 0 0 77 8 318
2017 Either English or French 41 35 15 6 3 0 0 76 9 70
2014 Bilingual 28 42 15 10 4 1 0 71 14 303
2014 Unilingual English 33 53 9 0 6 0 0 85 6 34
2014 Either English or French 35 44 12 2 6 1 0 79 9 84
2011 Bilingual 38 38 15 7 2 1 0 77 8 321
2011 Unilingual English 34 46 17 3 0 0 0 80 3 35
2011 Either English or French 32 43 10 7 5 3 0 78 12 60

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 40 17 7 2 2 0 73 10 361
2019 Either English or French 33 32 15 10 5 4 0 68 16 110
2017 Bilingual 26 44 19 5 4 2 0 72 9 318
2017 Either English or French 27 40 19 5 5 2 1 69 11 69

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 50 30 10 5 5 0 1 80 10 359
2019 Either English or French 54 21 12 7 3 3 0 77 11 109
2017 Bilingual 42 35 10 8 3 0 1 78 12 317
2017 Either English or French 52 23 16 6 2 2 0 76 8 70
2014 Bilingual 32 40 13 8 4 1 2 74 12 303
2014 Unilingual English 32 51 8 0 0 3 6 91 0 33
2014 Either English or French 41 31 14 6 4 3 1 75 11 84
2011 Bilingual 39 40 12 6 2 0 1 80 9 319
2011 Unilingual English 35 32 18 9 6 0 0 68 15 34
2011 Either English or French 32 48 10 5 3 0 2 81 8 60

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 42 30 16 7 4 0 1 73 11 359
2019 Either English or French 52 31 14 3 0 1 0 84 3 109
2017 Bilingual 42 34 13 7 2 0 1 77 9 318
2017 Either English or French 62 31 5 1 0 0 0 93 1 70
2014 Bilingual 32 37 19 8 4 0 0 69 12 303
2014 Unilingual English 46 28 14 8 0 3 0 77 9 34
2014 Either English or French 56 38 5 0 1 0 0 94 1 84
2011 Bilingual 41 34 16 7 3 0 0 75 9 319
2011 Unilingual English 50 38 9 3 0 0 0 88 3 34
2011 Either English or French 47 35 15 2 2 0 0 82 3 60
2008 Bilingual 29 38 18 11 3 0 0 68 14 195
2008 Unilingual English 21 63 11 5 0 0 0 84 5 19
2008 Either English or French 40 44 12 0 2 0 2 86 2 43

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 53 20 8 7 5 2 4 78 13 360
2019 Either English or French 52 22 10 7 6 1 2 76 13 109
2017 Bilingual 46 26 10 5 3 3 8 81 9 316
2017 Either English or French 55 19 5 8 5 1 6 80 14 70
2014 Bilingual 42 28 9 6 4 4 7 79 11 303
2014 Unilingual English 48 23 12 3 3 0 12 80 7 34
2014 Either English or French 50 20 9 2 3 4 11 82 7 84
2011 Bilingual 41 26 11 7 9 2 4 72 16 319
2011 Unilingual English 31 37 11 6 9 3 3 73 15 35
2011 Either English or French 42 27 12 3 10 2 3 73 14 59

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Bilingual 33 28 38 362
2019 Either English or French 36 27 37 109
2017 Bilingual 29 37 35 318
2017 Either English or French 29 37 34 70
2014 Bilingual 41 29 31 303
2014 Unilingual English 31 31 38 34
2014 Either English or French 30 31 39 84
2011 Bilingual 38 27 35 320
2011 Unilingual English 50 24 26 34
2011 Either English or French 32 22 46 59

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Bilingual 14 13 38 2 21 13 118
2019 Either English or French 2 12 21 4 49 12 41
2017 Bilingual 11 19 53 3 5 9 91
2017 Either English or French 0 17 27 0 43 13 21
2014 Bilingual 7 21 58 3 9999 11 123
2014 Unilingual English 17 27 46 9 9999 0 11
2014 Either English or French 18 15 37 4 9999 27 24
2011 Bilingual 9 15 67 4 9999 5 123
2011 Unilingual English 12 0 53 12 9999 24 17
2011 Either English or French 5 5 42 16 9999 32 19
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 29 6 4 1 0 0 90 5 359
2019 Either English or French 55 35 5 3 2 0 0 89 5 110
2017 Bilingual 49 37 9 4 1 0 0 86 5 318
2017 Either English or French 41 41 4 7 7 0 0 82 14 70
2014 Bilingual 45 40 10 3 2 1 0 85 5 303
2014 Unilingual English 42 49 6 0 3 0 0 91 3 34
2014 Either English or French 45 39 11 4 1 0 0 83 6 84
2011 Bilingual 43 42 8 4 2 1 0 86 6 321
2011 Unilingual English 46 40 6 6 3 0 0 86 9 35
2011 Either English or French 45 30 15 2 7 2 0 76 8 60
2008 Bilingual 48 34 10 4 5 0 0 81 9 194
2008 Unilingual English 47 32 11 5 5 0 0 79 11 19
2008 Either English or French 47 33 14 7 0 0 0 79 7 43

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 43 7 4 2 1 0 87 6 360
2019 Either English or French 49 35 10 3 2 1 0 85 5 110
2017 Bilingual 32 47 10 9 2 1 0 79 11 317
2017 Either English or French 36 45 14 4 1 0 0 81 5 69
2014 Bilingual 27 50 11 8 3 1 0 79 11 303
2014 Unilingual English 31 55 6 8 0 0 0 85 8 34
2014 Either English or French 33 42 12 9 1 3 0 78 10 84
2011 Bilingual 28 49 11 9 3 0 0 77 12 321
2011 Unilingual English 31 46 9 14 0 0 0 77 14 35
2011 Either English or French 28 45 13 5 5 3 0 76 10 60

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 19 32 26 12 1 1 38 29 357
2019 Either English or French 3 17 38 26 15 1 1 41 20 110
2017 Bilingual 6 23 42 17 9 0 4 26 30 317
2017 Either English or French 1 15 45 17 15 0 6 34 18 70
2014 Bilingual 11 28 38 14 7 1 1 21 40 303
2014 Unilingual English 3 26 37 28 5 0 0 33 29 34
2014 Either English or French 5 23 41 19 7 2 2 28 29 83
2011 Bilingual 11 21 41 18 6 0 3 25 33 321
2011 Unilingual English 9 26 46 11 6 0 3 18 35 35
2011 Either English or French 7 27 34 15 14 0 3 30 35 59
2008 Bilingual 12 35 29 13 7 1 2 21 49 195
2008 Unilingual English 21 21 47 5 5 0 0 11 42 19
2008 Either English or French 12 19 44 16 5 0 5 22 32 43

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 18 22 26 23 1 2 50 26 359
2019 Either English or French 3 11 24 33 28 2 0 62 14 109
2017 Bilingual 7 17 30 25 13 3 5 41 26 315
2017 Either English or French 10 12 26 26 16 3 8 47 24 70
2014 Bilingual 11 26 28 19 9 4 3 30 39 303
2014 Unilingual English 0 14 32 34 14 3 3 51 15 34
2014 Either English or French 6 17 30 22 18 3 5 43 25 81
2011 Bilingual 9 16 31 28 11 2 4 41 26 320
2011 Unilingual English 11 17 31 23 9 3 6 34 31 35
2011 Either English or French 7 24 24 19 19 3 5 41 33 59
2008 Bilingual 14 23 27 22 11 2 2 34 38 195
2008 Unilingual English 11 39 28 17 6 0 0 22 50 18
2008 Either English or French 16 26 30 19 7 0 2 26 43 43

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 10 19 32 19 14 3 3 35 31 357
2019 Either English or French 6 14 34 32 11 2 2 44 21 108
2017 Bilingual 9 20 40 19 8 1 3 28 30 317
2017 Either English or French 6 11 41 18 19 0 6 39 18 70
2014 Bilingual 15 23 34 15 8 3 2 25 39 303
2014 Unilingual English 3 29 31 26 6 0 6 33 34 34
2014 Either English or French 10 27 24 20 15 1 3 37 38 83
2011 Bilingual 11 20 32 22 10 2 4 34 33 321
2011 Unilingual English 6 26 31 20 3 9 6 27 37 35
2011 Either English or French 16 21 24 22 10 2 5 35 39 58
2008 Bilingual 11 29 31 18 8 2 2 27 41 195
2008 Unilingual English 16 16 47 11 11 0 0 21 32 19
2008 Either English or French 21 19 30 9 12 2 7 23 44 43

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 5 12 32 30 19 1 1 51 17 359
2019 Either English or French 2 8 28 34 26 0 2 61 10 107
2017 Bilingual 4 16 34 30 12 1 3 44 20 314
2017 Either English or French 2 11 16 37 32 0 3 71 13 69
2014 Bilingual 6 22 34 24 11 2 1 37 29 303
2014 Unilingual English 3 9 38 39 9 0 3 49 12 34
2014 Either English or French 1 9 33 32 21 2 1 55 11 82
2011 Bilingual 3 15 33 33 11 1 4 46 19 320
2011 Unilingual English 0 20 29 26 17 0 9 47 22 35
2011 Either English or French 0 10 27 41 22 0 0 63 10 59
2008 Bilingual 8 18 42 22 7 1 2 30 27 195
2008 Unilingual English 11 11 26 47 5 0 0 53 21 19
2008 Either English or French 9 5 28 47 5 2 5 55 15 43

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 14 26 24 23 3 3 50 23 358
2019 Either English or French 1 9 24 31 29 3 3 63 11 109
2017 Bilingual 9 18 32 21 13 1 7 37 29 316
2017 Either English or French 3 16 17 29 27 2 6 61 21 70
2014 Bilingual 14 25 32 15 7 2 4 24 42 303
2014 Unilingual English 6 26 22 29 14 0 3 45 33 34
2014 Either English or French 7 21 21 24 20 3 3 47 31 83
2011 Bilingual 11 21 29 22 11 2 4 35 34 319
2011 Unilingual English 3 20 40 17 14 0 6 33 24 35
2011 Either English or French 7 17 32 25 17 0 3 43 24 60
2008 Bilingual 11 20 36 19 9 2 4 30 33 193
2008 Unilingual English 11 11 26 42 11 0 0 53 21 19
2008 Either English or French 7 12 35 35 5 0 7 43 20 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 14 23 23 17 17 3 3 36 39 358
2019 Either English or French 3 17 20 28 23 4 5 56 22 108
2017 Bilingual 14 25 23 19 9 5 5 31 43 317
2017 Either English or French 4 24 13 26 25 0 7 55 30 70
2014 Bilingual 10 22 27 23 10 5 2 36 35 303
2014 Unilingual English 0 17 29 33 14 3 3 51 18 34
2014 Either English or French 7 10 24 28 20 8 3 54 20 83
2011 Bilingual 6 13 28 27 15 4 6 47 21 320
2011 Unilingual English 6 18 26 29 12 0 9 45 26 34
2011 Either English or French 9 16 24 24 16 2 10 45 27 58
2008 Bilingual 12 30 23 17 9 3 6 29 46 195
2008 Unilingual English 5 32 32 11 21 0 0 32 37 19
2008 Either English or French 16 33 23 16 7 2 2 24 51 43

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 12 32 25 14 3 2 42 25 357
2019 Either English or French 1 10 44 22 19 3 2 42 12 109
2017 Bilingual 6 21 39 21 7 3 3 30 28 317
2017 Either English or French 6 19 33 17 20 0 6 39 26 70
2014 Bilingual 14 20 35 16 11 2 3 28 35 302
2014 Unilingual English 9 12 51 17 6 6 0 24 21 34
2014 Either English or French 9 23 24 15 21 4 4 40 35 83

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 4 7 26 34 25 2 2 61 12 358
2019 Either English or French 2 7 29 32 27 1 2 61 9 108

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 37 19 10 5 2 0 64 16 360
2019 Either English or French 34 30 18 12 3 3 0 66 16 110

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 26 8 4 5 1 0 82 10 361
2019 Either English or French 54 26 9 5 6 1 0 80 11 109
2017 Bilingual 50 33 7 6 3 0 0 84 9 317
2017 Either English or French 54 30 7 4 4 0 0 84 9 70
2014 Bilingual 43 33 10 8 5 0 1 76 13 303
2014 Unilingual English 42 35 6 9 9 0 0 76 18 34
2014 Either English or French 45 28 6 12 8 1 0 74 20 83

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 59 28 5 4 5 0 0 87 9 361
2019 Either English or French 57 26 6 8 2 0 0 83 10 107
2017 Bilingual 51 37 6 4 1 0 0 89 5 317
2017 Either English or French 57 28 4 8 3 0 0 85 11 70
2014 Bilingual 44 38 10 6 3 0 0 82 8 303
2014 Unilingual English 41 42 12 5 0 0 0 83 5 33
2014 Either English or French 47 31 12 5 4 1 0 79 9 84

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 34 6 4 2 1 0 87 7 358
2019 Either English or French 46 28 16 10 0 0 0 74 10 110

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 47 35 11 4 2 1 0 83 6 360
2019 Either English or French 51 31 11 5 2 0 0 82 7 110
2017 Bilingual 39 44 12 2 1 2 1 85 3 316
2017 Either English or French 50 33 13 4 0 0 0 83 4 70
2014 Bilingual 34 40 13 6 3 4 0 77 9 303
2014 Unilingual English 39 49 6 3 3 0 0 88 6 34
2014 Either English or French 41 35 15 5 1 3 0 78 6 84
2011 Bilingual 39 40 13 4 2 1 1 80 6 320
2011 Unilingual English 26 46 17 6 3 3 0 74 9 35
2011 Either English or French 34 31 17 7 5 5 2 69 13 59

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 30 14 4 1 4 1 79 6 361
2019 Either English or French 57 22 10 5 2 4 1 83 7 110
2017 Bilingual 39 37 14 4 3 3 1 79 7 317
2017 Either English or French 49 27 14 6 3 1 0 77 8 70
2014 Bilingual 39 36 12 5 3 5 0 79 8 303
2014 Unilingual English 43 34 15 6 0 3 0 79 6 34
2014 Either English or French 45 29 13 7 1 5 0 78 8 84

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 30 6 3 2 0 0 89 5 360
2019 Either English or French 63 24 8 4 2 0 0 87 6 109
2017 Bilingual 50 38 7 2 2 0 0 88 5 317
2017 Either English or French 60 31 7 3 0 0 0 90 3 70
2014 Bilingual 43 41 8 4 3 0 0 84 8 303
2014 Unilingual English 45 46 6 0 3 0 0 91 3 34
2014 Either English or French 45 40 7 3 4 0 0 86 7 84
2011 Bilingual 45 37 10 5 1 1 0 83 7 320
2011 Unilingual English 32 35 18 9 6 0 0 68 15 34
2011 Either English or French 37 39 12 2 10 0 0 76 12 59
2008 Bilingual 36 40 14 6 4 0 1 77 9 193
2008 Unilingual English 42 26 26 0 5 0 0 68 5 19
2008 Either English or French 28 40 9 14 9 0 0 67 23 43

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 36 31 13 6 6 5 4 73 13 361
2019 Either English or French 33 31 17 7 4 3 5 69 12 109
2017 Bilingual 32 33 14 7 5 6 4 71 13 318
2017 Either English or French 33 26 6 9 7 7 11 72 20 70
2014 Bilingual 31 28 14 11 6 5 4 65 20 303
2014 Unilingual English 23 44 3 17 9 0 3 70 27 33
2014 Either English or French 30 36 8 9 7 5 5 74 18 84

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 33 15 9 5 3 1 69 15 359
2019 Either English or French 44 26 10 10 5 4 0 74 16 110
2017 Bilingual 29 34 15 10 6 4 2 68 17 318
2017 Either English or French 37 33 13 10 3 3 1 73 13 68
2014 Bilingual 25 37 14 12 8 2 1 64 21 303
2014 Unilingual English 30 43 17 3 3 0 3 76 6 34
2014 Either English or French 30 26 20 10 6 6 2 61 17 84
2011 Bilingual 34 33 13 9 6 2 2 71 15 321
2011 Unilingual English 31 46 9 3 9 0 3 79 12 35
2011 Either English or French 30 35 13 8 7 5 2 70 16 60
2008 Bilingual 32 29 17 11 9 2 0 62 20 195
2008 Unilingual English 21 32 21 21 0 0 5 56 22 19
2008 Either English or French 26 19 21 16 9 7 2 49 28 43

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 37 34 18 7 3 1 0 72 10 361
2019 Either English or French 50 22 18 2 5 3 0 74 8 109

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 25 19 19 14 9 11 3 51 26 359
2019 Either English or French 37 19 16 9 7 11 1 64 17 109
2017 Bilingual 14 25 18 13 11 13 6 48 30 318
2017 Either English or French 28 27 14 5 10 13 3 65 18 69
2014 Bilingual 10 19 19 19 17 12 4 35 42 302
2014 Unilingual English 22 23 26 15 12 0 3 46 27 34
2014 Either English or French 21 15 17 10 14 20 4 47 31 82
2011 Bilingual 16 22 17 15 13 13 5 45 34 320
2011 Unilingual English 14 14 20 23 20 9 0 31 47 35
2011 Either English or French 17 17 25 10 14 15 2 41 29 59

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 35 3 4 3 0 0 91 7 362
2019 Either English or French 51 34 5 7 4 0 0 85 10 110
2017 Bilingual 48 43 4 4 1 0 0 91 5 318
2017 Either English or French 54 41 3 2 0 0 0 96 2 70
2014 Bilingual 33 51 6 7 3 0 0 84 10 303
2014 Unilingual English 34 52 6 9 0 0 0 85 9 34
2014 Either English or French 45 37 3 14 1 0 0 82 15 84
2011 Bilingual 45 48 2 5 0 0 0 93 5 319
2011 Unilingual English 37 49 9 6 0 0 0 86 6 35
2011 Either English or French 32 52 5 12 0 0 0 83 12 60
2008 Bilingual 47 41 5 7 1 0 0 87 8 195
2008 Unilingual English 42 42 11 5 0 0 0 84 5 19
2008 Either English or French 47 44 2 2 5 0 0 91 7 43

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 55 27 6 7 5 0 0 82 12 362
2019 Either English or French 50 29 7 10 4 0 1 79 13 110
2017 Bilingual 51 34 4 8 3 0 0 85 11 318
2017 Either English or French 54 31 5 7 3 0 0 85 10 70
2014 Bilingual 41 31 7 12 9 0 0 72 21 303
2014 Unilingual English 43 40 3 8 6 0 0 83 14 34
2014 Either English or French 49 32 4 8 6 0 0 82 14 84
2011 Bilingual 51 31 7 8 3 0 0 82 11 317
2011 Unilingual English 37 26 14 17 6 0 0 63 23 35
2011 Either English or French 37 40 3 13 7 0 0 77 20 60

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 33 5 3 3 0 0 89 5 361
2019 Either English or French 56 29 7 5 3 0 0 84 9 108
2017 Bilingual 51 37 7 3 1 0 0 89 5 317
2017 Either English or French 51 36 11 1 2 0 0 86 3 70
2014 Bilingual 44 44 7 4 1 0 0 88 5 302
2014 Unilingual English 48 35 8 6 0 0 3 85 6 34
2014 Either English or French 54 32 10 1 0 1 1 89 1 84

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 56 25 6 9 3 0 0 82 12 362
2019 Either English or French 65 22 5 8 0 0 1 87 8 110
2017 Bilingual 52 23 11 9 4 0 1 76 13 317
2017 Either English or French 70 21 4 0 1 0 3 94 1 70
2014 Bilingual 47 29 10 13 1 0 1 76 14 303
2014 Unilingual English 68 29 0 3 0 0 0 97 3 34
2014 Either English or French 65 28 4 1 1 0 0 94 2 84
2011 Bilingual 58 25 5 10 2 0 0 83 12 318
2011 Unilingual English 68 21 3 6 3 0 0 88 9 34
2011 Either English or French 68 17 12 3 0 0 0 85 3 60
2008 Bilingual 48 30 7 10 5 0 1 78 14 195
2008 Unilingual English 74 21 0 5 0 0 0 95 5 19
2008 Either English or French 70 19 5 5 2 0 0 88 7 43

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 22 6 10 2 0 1 82 12 361
2019 Either English or French 55 26 7 9 3 0 1 81 12 110
2017 Bilingual 60 22 7 8 3 0 1 82 11 317
2017 Either English or French 73 20 6 0 0 0 1 94 0 70
2014 Bilingual 60 21 7 10 2 0 1 81 12 303
2014 Unilingual English 51 46 0 3 0 0 0 97 3 34
2014 Either English or French 71 18 2 3 1 0 4 93 5 84
2011 Bilingual 59 24 5 8 3 0 0 84 11 321
2011 Unilingual English 74 12 3 9 3 0 0 85 12 34
2011 Either English or French 59 31 0 7 3 0 0 90 10 59
2008 Bilingual 54 24 4 12 5 0 1 78 18 195
2008 Unilingual English 32 37 16 5 0 0 11 76 6 19
2008 Either English or French 51 28 7 7 2 0 5 83 10 43

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 80 12 2 4 1 0 1 93 5 360
2019 Either English or French 79 14 2 2 3 0 1 93 4 110
2017 Bilingual 82 13 3 1 1 0 0 95 2 317
2017 Either English or French 81 17 0 2 0 0 0 98 2 70
2014 Bilingual 73 17 2 6 2 0 0 90 8 302
2014 Unilingual English 80 20 0 0 0 0 0 100 0 34
2014 Either English or French 79 16 1 1 0 0 2 98 1 82
2011 Bilingual 81 12 2 3 1 0 1 93 5 320
2011 Unilingual English 83 11 3 3 0 0 0 94 3 35
2011 Either English or French 78 15 0 7 0 0 0 93 7 60
2008 Bilingual 79 12 4 3 2 0 1 91 5 195
2008 Unilingual English 74 16 5 5 0 0 0 89 5 19
2008 Either English or French 81 7 7 2 2 0 0 88 5 43

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 24 5 2 1 2 0 92 2 362
2019 Either English or French 62 23 10 2 2 1 0 85 4 110

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 40 10 12 3 1 3 74 16 362
2019 Either English or French 30 31 16 10 6 3 4 66 18 108

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 54 25 9 2 1 6 3 88 3 361
2019 Either English or French 52 21 11 4 0 8 4 83 5 108

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 361
2019 Either English or French 8 92 110

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 48 52 41

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 60 40 41

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 12 88 41

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 37 63 41

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 41 59 41

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 48 52 41

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 39 61 41

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 34 66 41

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 54 46 41

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 38 62 41

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 46 54 41

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 29 71 41

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 18 82 41

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 63 37 41

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 26 74 41

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 16 84 41

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 15 85 41

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 21 79 41

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 17 83 360
2019 Either English or French 13 87 110

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 14 13 7 4 29 14 58 19 361
2019 Either English or French 31 10 15 5 3 26 10 64 13 110
2017 Bilingual 14 15 17 8 3 33 12 51 18 318
2017 Either English or French 23 20 12 5 1 29 10 70 9 70
2014 Bilingual 11 18 18 7 7 28 10 47 24 303
2014 Unilingual English 16 23 29 0 0 26 6 57 0 34
2014 Either English or French 15 18 21 4 2 34 6 55 10 83

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 35 30 14 6 3 11 1 74 10 361
2019 Either English or French 45 15 16 6 2 15 1 72 9 110
2017 Bilingual 22 30 17 9 3 15 3 65 15 318
2017 Either English or French 29 32 18 4 1 15 1 73 6 70
2014 Bilingual 20 31 19 6 8 15 2 62 16 303
2014 Unilingual English 33 35 23 0 0 8 0 74 0 34
2014 Either English or French 26 31 22 0 4 15 1 69 5 83
2011 Bilingual 41 35 13 5 3 4 0 79 8 320
2011 Unilingual English 36 21 24 9 6 3 0 59 16 33
2011 Either English or French 36 31 19 3 5 7 0 71 9 59

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 7 93 360
2019 Either English or French 8 92 110

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 10 90 358
2019 Either English or French 6 94 109

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 19 11 19 3 3 30 15 55 12 362
2019 Either English or French 29 11 19 1 2 27 12 65 4 110
2017 Bilingual 13 14 16 3 2 40 12 57 10 317
2017 Either English or French 28 17 17 4 1 24 8 67 8 70
2014 Bilingual 12 13 20 4 3 39 9 49 13 303
2014 Unilingual English 16 26 26 0 0 26 6 62 0 34
2014 Either English or French 17 18 21 1 2 37 3 59 6 83

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 27 15 4 2 12 2 76 7 361
2019 Either English or French 44 19 17 3 1 15 1 75 4 109
2017 Bilingual 25 30 14 5 2 20 4 73 9 317
2017 Either English or French 32 33 15 1 5 10 3 75 7 70
2014 Bilingual 20 30 20 4 3 20 3 65 9 302
2014 Unilingual English 36 43 18 0 0 3 0 82 0 34
2014 Either English or French 29 26 14 4 2 23 1 73 9 83
2011 Bilingual 44 33 12 3 1 7 0 82 4 319
2011 Unilingual English 40 31 14 6 0 6 3 78 6 35
2011 Either English or French 27 46 10 3 3 10 0 81 8 59

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 14 86 361
2019 Either English or French 10 90 108
2017 Bilingual 12 88 317
2017 Either English or French 15 85 70
2014 Bilingual 14 86 300
2014 Either English or French 8 92 83

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 82 18 47
2019 Either English or French 82 18 11
2017 Bilingual 73 27 38
2017 Either English or French 83 17 10
2014 Bilingual 74 26 42

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 52 37 6 3 0 2 0 91 3 39
2017 Bilingual 58 35 3 4 0 0 0 93 4 28
2014 Bilingual 46 42 6 6 0 0 0 87 6 31
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 61 24 7 4 2 2 0 87 6 361
2019 Either English or French 58 25 6 7 2 2 0 84 10 110
2017 Bilingual 55 30 8 3 4 0 0 85 7 318
2017 Either English or French 64 24 7 3 3 0 0 87 5 70

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 36 20 11 3 3 5 63 15 142

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 29 31 19 10 4 7 0 65 14 361
2019 Either English or French 26 29 19 12 4 10 0 61 18 108
2017 Bilingual 17 32 22 12 6 10 1 55 20 318
2017 Either English or French 25 43 21 2 4 3 1 71 7 70

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 30 36 18 7 6 3 0 68 14 362
2019 Either English or French 33 32 15 12 5 2 0 67 18 107
2017 Bilingual 16 43 22 10 6 2 0 61 17 317
2017 Either English or French 26 40 12 11 4 6 0 71 16 70

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 41 25 18 9 6 0 1 67 15 361
2019 Either English or French 45 21 15 9 10 0 0 66 19 109
2017 Bilingual 28 27 17 13 12 0 2 57 26 317
2017 Either English or French 25 34 19 15 6 0 1 59 21 70

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 27 24 25 14 11 0 0 51 24 359
2019 Either English or French 40 28 21 6 1 3 0 71 7 109
2017 Bilingual 19 27 27 15 11 0 1 46 26 318
2017 Either English or French 38 32 16 10 1 0 3 72 11 69

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 32 28 23 10 6 1 0 60 16 358
2019 Either English or French 55 28 9 7 0 1 1 84 7 109
2017 Bilingual 22 32 24 12 9 1 1 55 21 318
2017 Either English or French 47 28 15 3 3 0 4 79 6 69

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 31 23 23 12 10 1 0 55 23 359
2019 Either English or French 47 28 9 8 6 2 1 77 14 109
2017 Bilingual 22 26 22 16 12 1 1 49 29 317
2017 Either English or French 31 38 15 5 5 1 4 73 11 69

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 43 23 18 5 6 2 3 69 12 359
2019 Either English or French 64 19 7 5 1 1 3 86 6 109
2017 Bilingual 42 28 15 6 4 1 5 74 10 316
2017 Either English or French 58 29 3 3 2 0 5 92 5 69

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 22 22 7 8 1 1 62 16 361
2019 Either English or French 44 26 12 10 6 1 1 72 16 109
2017 Bilingual 34 30 20 10 5 0 0 64 16 318
2017 Either English or French 43 29 15 8 1 0 3 74 10 70

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 38 31 19 7 4 1 1 70 11 356
2019 Either English or French 38 27 16 17 0 2 1 66 17 108
2017 Bilingual 27 32 24 10 5 1 2 60 15 318
2017 Either English or French 40 28 17 8 4 0 3 70 12 69

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 34 30 20 9 6 1 1 65 15 357
2019 Either English or French 37 36 18 7 2 1 0 73 9 108
2017 Bilingual 23 28 27 15 5 0 1 52 21 318
2017 Either English or French 35 32 24 5 3 0 1 68 8 69

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 30 14 9 7 1 1 70 16 357
2019 Either English or French 40 33 10 12 4 2 0 75 15 107
2017 Bilingual 29 30 21 12 7 0 1 60 19 316
2017 Either English or French 36 30 17 12 4 0 1 67 16 69

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 51 25 11 8 5 0 1 77 12 357
2019 Either English or French 56 26 11 7 0 1 0 82 7 108

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 26 16 7 3 1 1 73 11 355
2019 Either English or French 48 32 13 4 1 2 0 81 5 106
2017 Bilingual 36 30 21 8 3 1 1 67 11 318
2017 Either English or French 50 34 8 3 4 0 1 84 7 69

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 17 7 5 3 1 1 84 8 356
2019 Either English or French 62 16 10 5 3 2 3 82 8 108
2017 Bilingual 63 21 8 4 2 0 2 85 7 318
2017 Either English or French 61 18 13 2 1 0 4 82 4 70

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 76 11 5 1 2 1 5 92 3 355
2019 Either English or French 76 8 4 4 1 2 5 90 5 106
2017 Bilingual 71 12 6 4 3 2 3 86 7 316
2017 Either English or French 75 14 1 3 3 0 4 93 6 69

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 74 13 3 2 4 1 3 91 6 359
2019 Either English or French 76 12 5 3 3 1 1 90 5 108
2017 Bilingual 49 32 9 3 5 1 1 83 8 318
2017 Either English or French 59 25 12 1 1 0 1 85 3 69

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 62 22 9 3 2 0 2 86 5 356
2019 Either English or French 64 24 8 1 2 0 1 89 3 107
2017 Bilingual 58 22 10 3 5 0 2 82 8 318
2017 Either English or French 68 13 9 1 6 0 3 84 7 69

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 17 8 4 3 0 2 85 7 357
2019 Either English or French 62 20 8 8 1 0 1 83 9 108
2017 Bilingual 54 17 7 3 2 1 16 85 7 316
2017 Either English or French 66 7 5 0 0 1 21 93 0 69

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 66 11 6 1 1 0 14 90 3 355
2019 Either English or French 74 6 1 0 0 0 20 99 0 108
2017 Bilingual 69 16 7 1 1 1 5 91 2 316
2017 Either English or French 77 7 6 0 0 0 10 94 0 69

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 74 14 6 2 1 0 4 91 3 356
2019 Either English or French 79 12 6 0 0 1 3 94 0 108
2017 Bilingual 55 19 9 3 9 1 4 77 13 318
2017 Either English or French 37 26 15 10 9 0 1 65 20 69

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 60 12 10 6 9 0 3 74 15 359
2019 Either English or French 34 19 18 13 14 1 1 54 28 108
2017 Bilingual 55 26 10 4 1 1 2 84 6 316
2017 Either English or French 61 25 7 1 3 0 3 88 4 69

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 65 21 7 2 2 0 2 88 4 358
2019 Either English or French 50 30 10 7 2 0 1 81 9 108

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 24 32 31 9 5 0 0 55 14 362
2019 Either English or French 22 35 30 13 0 0 0 57 13 109
2017 Bilingual 10 35 37 13 4 0 0 45 17 318
2017 Either English or French 19 37 32 8 4 0 0 56 12 70

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 8 17 30 29 16 0 0 44 25 361
2019 Either English or French 8 13 30 31 18 0 0 49 21 108
2017 Bilingual 5 17 36 27 15 0 0 41 22 316
2017 Either English or French 1 16 34 31 19 0 0 49 17 68
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 39 27 17 8 6 3 1 40 60 362
2019 Either English or French 36 20 17 12 3 11 2 41 59 107
2017 Bilingual 33 22 24 10 5 4 2 35 65 318
2017 Either English or French 46 23 14 4 7 4 2 49 51 70

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 62 38 208
2019 Either English or French 66 34 55

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Bilingual 57 43 206
2019 Either English or French 57 43 54

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 45 18 15 5 8 1 9 70 14 358
2019 Either English or French 50 12 12 8 3 0 17 73 12 108

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 22 27 16 11 15 4 5 54 28 205
2019 Either English or French 28 32 16 10 5 2 7 66 16 55
2017 Bilingual 21 34 12 13 8 1 10 62 25 191
2017 Either English or French 9 45 7 13 11 6 8 64 28 35

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Bilingual 11 19 14 13 17 6 21 41 41 206
2019 Either English or French 24 22 11 12 10 3 18 58 28 55
2017 Bilingual 8 16 14 11 22 2 28 34 47 192
2017 Either English or French 0 24 9 18 16 5 27 36 51 35
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