2019 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 94. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 59 7 0 0 0 0 93 0 27
2019 FI-02 40 50 10 0 0 0 0 90 0 10
2018 FI 28 44 24 4 0 0 0 72 4 25
2018 FI-02 25 42 25 8 0 0 0 67 8 12
2017 FI 31 42 23 4 0 0 0 73 4 26
2017 FI-02 25 25 42 8 0 0 0 50 8 12
2014 FI 39 39 16 6 0 0 0 77 6 31
2014 FI-02 42 25 25 8 0 0 0 67 8 12
2011 FI 35 32 24 5 3 0 0 68 8 37
2011 FI-02 40 20 35 0 5 0 0 60 5 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 30 19 11 0 0 0 70 11 27
2019 FI-02 40 40 10 10 0 0 0 80 10 10
2018 FI 26 43 22 4 4 0 0 70 9 23
2018 FI-02 27 18 45 0 9 0 0 45 9 11
2017 FI 19 50 12 15 4 0 0 69 19 26
2017 FI-02 8 33 25 25 8 0 0 42 33 12

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 41 0 0 0 0 0 100 0 27
2019 FI-02 70 30 0 0 0 0 0 100 0 10
2018 FI 50 25 21 4 0 0 0 75 4 24
2018 FI-02 45 27 27 0 0 0 0 73 0 11
2017 FI 50 42 8 0 0 0 0 92 0 26
2017 FI-02 50 42 8 0 0 0 0 92 0 12
2014 FI 63 27 7 3 0 0 0 90 3 30
2014 FI-02 67 33 0 0 0 0 0 100 0 12
2011 FI 54 33 8 5 0 0 0 87 5 39
2011 FI-02 43 48 10 0 0 0 0 90 0 21

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 46 12 0 0 0 0 88 0 26
2019 FI-02 50 40 10 0 0 0 0 90 0 10
2018 FI 42 33 21 4 0 0 0 75 4 24
2018 FI-02 45 9 36 9 0 0 0 55 9 11
2017 FI 38 38 12 8 4 0 0 77 12 26
2017 FI-02 33 25 25 8 8 0 0 58 17 12
2014 FI 52 29 13 3 3 0 0 81 6 31
2014 FI-02 58 25 17 0 0 0 0 83 0 12
2011 FI 39 45 8 8 0 0 0 84 8 38
2011 FI-02 33 48 14 5 0 0 0 81 5 21

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 7 26 7 0 0 0 67 7 27
2019 FI-02 60 10 20 10 0 0 0 70 10 10
2018 FI 52 24 20 4 0 0 0 76 4 25
2018 FI-02 50 17 25 8 0 0 0 67 8 12
2017 FI 23 50 12 8 8 0 0 73 15 26
2017 FI-02 17 33 25 8 17 0 0 50 25 12
2014 FI 30 30 20 17 3 0 0 60 20 30
2014 FI-02 33 25 25 8 8 0 0 58 17 12
2011 FI 18 59 10 5 8 0 0 77 13 39
2011 FI-02 19 52 14 10 5 0 0 71 14 21

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 26 15 7 0 0 0 78 7 27
2019 FI-02 50 20 20 10 0 0 0 70 10 10
2018 FI 48 32 12 8 0 0 0 80 8 25
2018 FI-02 42 25 25 8 0 0 0 67 8 12
2017 FI 23 50 12 8 8 0 0 73 15 26
2017 FI-02 17 33 17 17 17 0 0 50 33 12
2014 FI 37 23 17 20 3 0 0 60 23 30
2014 FI-02 50 8 17 17 8 0 0 58 25 12
2011 FI 21 62 5 10 3 0 0 82 13 39
2011 FI-02 19 57 10 10 5 0 0 76 14 21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 22 22 4 7 7 4 63 13 27
2019 FI-02 20 30 20 10 0 10 10 63 13 10
2018 FI 28 36 8 12 12 0 4 67 25 25
2018 FI-02 17 33 8 17 17 0 8 55 36 12
2017 FI 19 31 27 8 12 4 0 52 20 26
2017 FI-02 17 25 33 8 17 0 0 42 25 12
2014 FI 33 13 17 10 20 7 0 50 32 30
2014 FI-02 42 8 17 0 25 8 0 55 27 12
2011 FI 21 36 13 10 10 8 3 63 23 39
2011 FI-02 24 29 14 14 14 0 5 55 30 21
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 26 26 0 0 0 4 73 0 27
2019 FI-02 50 10 30 0 0 0 10 67 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 44 15 7 0 0 4 77 8 27
2019 FI-02 30 60 0 0 0 0 10 100 0 10
2018 FI 52 36 4 8 0 0 0 88 8 25
2018 FI-02 67 25 0 8 0 0 0 92 8 12
2017 FI 15 46 23 12 0 0 4 64 12 26
2017 FI-02 17 33 25 17 0 0 8 55 18 12
2014 FI 42 39 10 0 6 3 0 83 7 31
2014 FI-02 50 42 0 0 8 0 0 92 8 12
2011 FI 44 33 8 8 3 3 3 81 11 39
2011 FI-02 48 29 10 5 0 5 5 84 5 21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 33 15 4 0 0 0 81 4 27
2019 FI-02 60 30 10 0 0 0 0 90 0 10
2018 FI 40 40 12 4 4 0 0 80 8 25
2018 FI-02 42 42 8 8 0 0 0 83 8 12
2017 FI 15 62 4 19 0 0 0 77 19 26
2017 FI-02 17 58 0 25 0 0 0 75 25 12
2014 FI 29 52 10 0 10 0 0 81 10 31
2014 FI-02 42 50 0 0 8 0 0 92 8 12
2011 FI 36 46 8 5 5 0 0 82 10 39
2011 FI-02 48 38 10 5 0 0 0 86 5 21

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 30 11 15 0 0 0 74 15 27
2019 FI-02 50 40 10 0 0 0 0 90 0 10
2018 FI 36 52 4 4 4 0 0 88 8 25
2018 FI-02 33 58 0 0 8 0 0 92 8 12
2017 FI 35 35 19 4 8 0 0 69 12 26
2017 FI-02 42 8 33 0 17 0 0 50 17 12
2014 FI 33 40 13 0 13 0 0 73 13 30
2014 FI-02 50 33 0 0 17 0 0 83 17 12

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 22 26 4 7 11 0 58 13 27
2019 FI-02 20 20 20 10 10 20 0 50 25 10
2018 FI 28 28 28 12 0 4 0 58 13 25
2018 FI-02 33 33 17 8 0 8 0 73 9 12
2017 FI 15 38 23 8 0 15 0 64 9 26
2017 FI-02 8 17 25 17 0 33 0 38 25 12
2014 FI 13 40 20 13 10 3 0 55 24 30
2014 FI-02 17 33 25 17 0 8 0 55 18 12
2011 FI 23 46 8 10 5 8 0 75 17 39
2011 FI-02 29 43 5 14 0 10 0 79 16 21

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 30 33 15 7 7 7 0 68 16 27
2019 FI-02 20 20 30 0 10 20 0 50 13 10
2018 FI 32 48 16 4 0 0 0 80 4 25
2018 FI-02 42 42 8 8 0 0 0 83 8 12
2017 FI 15 46 15 19 0 4 0 64 20 26
2017 FI-02 17 25 17 33 0 8 0 45 36 12
2014 FI 17 50 13 10 10 0 0 67 20 30
2014 FI-02 25 33 25 17 0 0 0 58 17 12
2011 FI 21 50 11 13 3 3 0 73 16 38
2011 FI-02 30 40 15 15 0 0 0 70 15 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 19 22 30 7 11 11 0 46 21 27
2019 FI-02 20 20 30 0 10 20 0 50 13 10
2018 FI 20 40 20 12 0 8 0 65 13 25
2018 FI-02 25 33 8 25 0 8 0 64 27 12
2017 FI 8 38 31 12 8 4 0 48 20 26
2017 FI-02 0 25 33 17 17 8 0 27 36 12
2014 FI 10 53 17 13 7 0 0 63 20 30
2014 FI-02 17 42 25 17 0 0 0 58 17 12
2011 FI 13 41 21 13 8 5 0 57 22 39
2011 FI-02 10 43 19 14 5 10 0 58 21 21

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 30 19 11 11 7 0 56 24 27
2019 FI-02 20 10 20 20 10 20 0 38 38 10
2018 FI 25 38 21 13 4 0 0 63 17 24
2018 FI-02 36 36 9 9 9 0 0 73 18 11
2017 FI 4 46 27 15 4 4 0 52 20 26
2017 FI-02 0 50 25 8 8 8 0 55 18 12
2014 FI 7 43 23 17 7 3 0 52 24 30
2014 FI-02 8 50 25 8 0 8 0 64 9 12
2011 FI 18 36 15 21 8 3 0 55 29 39
2011 FI-02 24 29 14 29 5 0 0 52 33 21
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 44 15 15 4 0 0 67 19 27
2019 FI-02 30 50 10 10 0 0 0 80 10 10
2018 FI 28 40 16 12 4 0 0 68 16 25
2018 FI-02 25 42 25 8 0 0 0 67 8 12
2017 FI 15 38 23 19 4 0 0 54 23 26
2017 FI-02 8 25 25 33 8 0 0 33 42 12
2014 FI 13 45 23 13 6 0 0 58 19 31
2014 FI-02 8 50 17 25 0 0 0 58 25 12
2011 FI 31 41 8 15 5 0 0 72 21 39
2011 FI-02 29 43 10 19 0 0 0 71 19 21

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 31 46 8 15 0 0 0 77 15 26
2018 FI 40 48 8 4 0 0 0 88 4 25
2018 FI-02 50 25 17 8 0 0 0 75 8 12
2017 FI 19 38 19 19 4 0 0 58 23 26
2017 FI-02 17 25 17 33 8 0 0 42 42 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 37 19 7 0 0 0 74 7 27
2019 FI-02 40 40 20 0 0 0 0 80 0 10
2018 FI 52 28 12 8 0 0 0 80 8 25
2018 FI-02 58 33 8 0 0 0 0 92 0 12
2017 FI 15 62 4 12 8 0 0 77 19 26
2017 FI-02 8 58 8 8 17 0 0 67 25 12
2014 FI 32 45 10 6 3 3 0 80 10 31
2014 FI-02 50 42 0 0 8 0 0 92 8 12
2011 FI 38 31 10 13 5 0 3 71 18 39
2011 FI-02 29 43 10 14 0 0 5 75 15 21

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 41 30 15 7 4 0 4 73 12 27
2019 FI-02 40 30 20 10 0 0 0 70 10 10
2018 FI 40 36 16 8 0 0 0 76 8 25
2018 FI-02 42 42 17 0 0 0 0 83 0 12
2017 FI 23 54 19 0 4 0 0 77 4 26
2017 FI-02 25 33 33 0 8 0 0 58 8 12
2014 FI 39 45 10 0 3 3 0 87 3 31
2014 FI-02 42 50 8 0 0 0 0 92 0 12
2011 FI 34 53 13 0 0 0 0 87 0 38
2011 FI-02 29 48 24 0 0 0 0 76 0 21

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 30 22 22 0 0 0 56 22 27
2019 FI-02 40 20 20 20 0 0 0 60 20 10
2018 FI 36 24 20 12 4 0 4 63 17 25
2018 FI-02 42 17 17 8 8 0 8 64 18 12
2017 FI 27 38 15 12 4 4 0 68 16 26
2017 FI-02 17 33 17 17 8 8 0 55 27 12
2014 FI 32 39 6 10 10 3 0 73 20 31
2014 FI-02 17 50 8 17 8 0 0 67 25 12
2011 FI 33 33 13 10 5 5 0 70 16 39
2011 FI-02 24 43 19 10 5 0 0 67 14 21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 19 22 22 19 15 0 4 42 35 27
2019 FI-02 10 30 20 10 20 0 10 44 33 10
2018 FI 20 24 20 20 12 0 4 46 33 25
2018 FI-02 25 25 17 17 8 0 8 55 27 12
2017 FI 8 31 15 23 12 4 8 43 39 26
2017 FI-02 0 25 17 17 17 8 17 33 44 12
2014 FI 13 26 23 10 26 3 0 40 37 31
2014 FI-02 0 42 17 8 33 0 0 42 42 12
2011 FI 15 21 15 31 15 3 0 37 47 39
2011 FI-02 10 24 24 29 10 5 0 35 40 21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 19 19 0 4 0 7 76 4 27
2019 FI-02 50 10 10 0 10 0 20 75 13 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 56 4 11 4 0 0 26 80 5 27
2019 FI-02 60 10 10 0 0 0 20 88 0 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 26 4 0 0 0 11 96 0 27
2019 FI-02 60 20 0 0 0 0 20 100 0 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 56 19 4 7 0 4 11 87 9 27
2019 FI-02 60 10 0 10 0 0 20 88 13 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 11 11 0 4 4 11 83 4 27
2019 FI-02 50 10 20 0 0 0 20 75 0 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 7 7 0 0 0 11 92 0 27
2019 FI-02 80 10 0 0 0 0 10 100 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 56 11 7 4 0 11 11 86 5 27
2019 FI-02 50 10 0 10 0 10 20 86 14 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 70 7 0 4 4 0 15 91 9 27
2019 FI-02 70 10 0 0 0 0 20 100 0 10

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 52 11 4 7 0 0 78 11 27
2019 FI-02 30 50 10 0 10 0 0 80 10 10
2018 FI 21 46 21 8 4 0 0 67 13 24
2018 FI-02 18 36 27 9 9 0 0 55 18 11
2017 FI 19 42 19 15 4 0 0 62 19 26
2017 FI-02 17 17 33 25 8 0 0 33 33 12
2014 FI 23 48 26 0 3 0 0 71 3 31
2014 FI-02 8 58 33 0 0 0 0 67 0 12
2011 FI 29 37 18 11 5 0 0 66 16 38
2011 FI-02 19 38 29 10 5 0 0 57 14 21

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 52 15 4 7 0 0 74 11 27
2019 FI-02 20 60 10 0 10 0 0 80 10 10
2018 FI 42 38 8 4 8 0 0 79 13 24
2018 FI-02 36 27 18 9 9 0 0 64 18 11
2017 FI 12 58 12 12 4 0 4 72 16 26
2017 FI-02 8 42 17 17 8 0 8 55 27 12
2014 FI 26 48 13 10 0 0 3 77 10 31
2014 FI-02 17 42 17 17 0 0 8 64 18 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 31 35 19 12 4 0 0 65 15 26
2019 FI-02 40 30 20 0 10 0 0 70 10 10
2018 FI 33 46 17 4 0 0 0 79 4 24
2018 FI-02 27 55 18 0 0 0 0 82 0 11
2017 FI 23 46 23 4 4 0 0 69 8 26
2017 FI-02 25 33 33 0 8 0 0 58 8 12
2014 FI 26 52 13 6 3 0 0 77 10 31
2014 FI-02 8 67 25 0 0 0 0 75 0 12
2011 FI 36 38 15 5 5 0 0 74 10 39
2011 FI-02 43 33 24 0 0 0 0 76 0 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 56 19 11 4 0 0 67 15 27
2019 FI-02 0 60 20 20 0 0 0 60 20 10
2018 FI 28 40 20 8 0 4 0 71 8 25
2018 FI-02 42 8 25 17 0 8 0 55 18 12
2017 FI 8 58 19 4 4 8 0 71 8 26
2017 FI-02 8 25 33 8 8 17 0 40 20 12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 44 15 0 4 0 0 81 4 27
2019 FI-02 40 40 20 0 0 0 0 80 0 10
2018 FI 40 48 4 8 0 0 0 88 8 25
2018 FI-02 33 58 0 8 0 0 0 92 8 12
2017 FI 35 46 8 12 0 0 0 81 12 26
2017 FI-02 33 42 8 17 0 0 0 75 17 12
2014 FI 23 61 6 6 0 0 3 87 7 31
2014 FI-02 25 42 17 8 0 0 8 73 9 12
2011 FI 42 50 8 0 0 0 0 92 0 38
2011 FI-02 43 48 10 0 0 0 0 90 0 21

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 46 12 4 4 0 0 81 8 26
2018 FI 32 52 12 4 0 0 0 84 4 25
2018 FI-02 33 42 25 0 0 0 0 75 0 12
2017 FI 38 46 8 8 0 0 0 85 8 26
2017 FI-02 42 42 8 8 0 0 0 83 8 12
2014 FI 52 32 10 3 0 3 0 87 3 31
2014 FI-02 75 25 0 0 0 0 0 100 0 12
2011 FI 50 29 16 5 0 0 0 79 5 38
2011 FI-02 60 30 5 5 0 0 0 90 5 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 26 11 19 4 4 0 65 23 27
2019 FI-02 50 30 0 10 0 10 0 89 11 10
2017 FI 31 35 12 4 12 0 8 71 17 26
2017 FI-02 33 17 17 8 17 0 8 55 27 12
2014 FI 35 35 13 3 6 6 0 76 10 31
2014 FI-02 50 17 17 8 8 0 0 67 17 12
2011 FI 44 31 13 8 3 0 3 76 11 39
2011 FI-02 57 33 10 0 0 0 0 90 0 21

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 FI 26 30 44 27
2019 FI-02 40 10 50 10
2018 FI 32 36 32 25
2018 FI-02 50 8 42 12
2017 FI 31 38 31 26
2017 FI-02 25 25 50 12
2014 FI 29 35 35 31
2014 FI-02 42 42 17 12
2011 FI 34 24 42 38
2011 FI-02 40 25 35 20

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 FI 8 15 77 0 9999 0 13
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 56 37 4 4 0 0 0 93 4 27
2019 FI-02 60 40 0 0 0 0 0 100 0 10
2018 FI 50 46 4 0 0 0 0 96 0 24
2018 FI-02 55 36 9 0 0 0 0 91 0 11
2017 FI 46 38 15 0 0 0 0 85 0 26
2017 FI-02 50 25 25 0 0 0 0 75 0 12
2014 FI 48 42 3 3 0 3 0 93 3 31
2014 FI-02 67 17 8 8 0 0 0 83 8 12
2011 FI 46 49 5 0 0 0 0 95 0 39
2011 FI-02 48 48 5 0 0 0 0 95 0 21

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 56 19 0 4 0 0 78 4 27
2019 FI-02 20 50 20 0 10 0 0 70 10 10
2018 FI 36 44 16 4 0 0 0 80 4 25
2018 FI-02 50 42 8 0 0 0 0 92 0 12
2017 FI 15 62 19 4 0 0 0 77 4 26
2017 FI-02 25 42 33 0 0 0 0 67 0 12
2014 FI 26 52 19 0 3 0 0 77 3 31
2014 FI-02 50 33 17 0 0 0 0 83 0 12
2011 FI 46 44 8 3 0 0 0 90 3 39
2011 FI-02 48 43 10 0 0 0 0 90 0 21

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 7 19 37 30 4 0 4 35 27 27
2019 FI-02 0 10 40 40 0 0 10 44 11 10
2018 FI 0 24 40 28 4 0 4 33 25 25
2018 FI-02 0 25 33 42 0 0 0 42 25 12
2017 FI 0 27 50 12 4 0 8 17 29 26
2017 FI-02 0 17 50 8 8 0 17 20 20 12
2014 FI 3 23 53 13 3 0 3 17 28 30
2014 FI-02 0 25 58 8 0 0 8 9 27 12
2011 FI 10 31 26 18 5 0 10 26 46 39
2011 FI-02 5 33 33 10 10 0 10 21 42 21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 4 33 22 22 0 4 46 19 27
2019 FI-02 20 0 30 20 20 0 10 44 22 10
2018 FI 0 8 33 33 17 4 4 55 9 24
2018 FI-02 0 17 17 42 17 8 0 64 18 12
2017 FI 0 15 23 31 15 4 12 55 18 26
2017 FI-02 0 0 25 42 17 8 8 70 0 12
2014 FI 7 20 27 20 10 10 7 36 32 30
2014 FI-02 8 25 25 8 17 0 17 30 40 12
2011 FI 8 13 23 26 13 5 13 47 25 39
2011 FI-02 5 19 24 29 14 0 10 47 26 21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 19 44 19 11 0 4 31 23 27
2019 FI-02 0 10 50 20 10 0 10 33 11 10
2018 FI 4 28 28 24 8 8 0 35 35 25
2018 FI-02 0 17 42 25 0 17 0 30 20 12
2017 FI 4 19 42 19 12 0 4 32 24 26
2017 FI-02 0 33 33 8 17 0 8 27 36 12
2014 FI 7 17 37 27 7 0 7 36 25 30
2014 FI-02 8 8 25 33 8 0 17 50 20 12
2011 FI 5 26 41 13 0 5 10 15 36 39
2011 FI-02 5 19 52 14 0 0 10 16 26 21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 15 30 30 19 0 4 50 19 27
2019 FI-02 0 0 30 30 30 0 10 67 0 10
2018 FI 0 20 28 36 12 0 4 50 21 25
2018 FI-02 0 17 17 50 17 0 0 67 17 12
2017 FI 4 19 50 15 8 0 4 24 24 26
2017 FI-02 8 25 25 17 17 0 8 36 36 12
2014 FI 3 20 40 20 13 0 3 34 24 30
2014 FI-02 0 8 33 25 25 0 8 55 9 12
2011 FI 0 15 38 31 10 0 5 43 16 39
2011 FI-02 0 10 38 33 10 0 10 47 11 21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 33 26 26 7 0 4 35 38 27
2019 FI-02 0 10 30 30 20 0 10 56 11 10
2018 FI 0 24 44 20 8 4 0 29 25 25
2018 FI-02 0 25 33 33 0 8 0 36 27 12
2017 FI 8 23 42 12 12 0 4 24 32 26
2017 FI-02 0 17 42 17 17 0 8 36 18 12
2014 FI 3 33 40 17 3 0 3 21 38 30
2014 FI-02 0 25 42 17 8 0 8 27 27 12
2011 FI 8 33 28 18 10 0 3 29 42 39
2011 FI-02 0 33 19 24 19 0 5 45 35 21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 26 26 7 15 0 4 23 50 27
2019 FI-02 20 10 30 10 20 0 10 33 33 10
2018 FI 12 24 36 8 8 12 0 18 41 25
2018 FI-02 17 25 25 8 0 25 0 11 56 12
2017 FI 4 31 19 23 12 8 4 39 39 26
2017 FI-02 0 8 42 0 25 17 8 33 11 12
2014 FI 3 20 33 27 3 7 7 35 27 30
2014 FI-02 0 25 33 25 0 0 17 30 30 12
2011 FI 0 13 37 34 5 3 8 44 15 38
2011 FI-02 0 10 35 30 10 5 10 47 12 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 15 41 15 19 4 4 36 20 27
2019 FI-02 0 10 20 20 30 10 10 63 13 10
2018 FI 4 24 20 40 4 8 0 48 30 25
2018 FI-02 0 25 17 42 0 17 0 50 30 12
2017 FI 8 19 27 23 15 0 8 42 29 26
2017 FI-02 17 17 25 8 25 0 8 36 36 12
2014 FI 10 13 33 30 7 0 7 39 25 30
2014 FI-02 8 17 25 17 17 0 17 40 30 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 0 4 30 44 15 4 4 64 4 27
2019 FI-02 0 0 20 30 30 10 10 75 0 10

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 12 38 35 15 0 0 0 50 15 26
2019 FI-02 10 40 40 10 0 0 0 50 10 10

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 22 26 4 0 0 0 70 4 27
2019 FI-02 60 30 10 0 0 0 0 90 0 10
2018 FI 44 44 0 8 4 0 0 88 12 25
2018 FI-02 33 58 0 8 0 0 0 92 8 12
2017 FI 42 31 12 8 8 0 0 73 15 26
2017 FI-02 42 25 8 8 17 0 0 67 25 12
2014 FI 29 29 16 16 10 0 0 58 26 31
2014 FI-02 42 17 8 25 8 0 0 58 33 12

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 46 31 19 4 0 0 0 77 4 26
2019 FI-02 70 20 10 0 0 0 0 90 0 10
2018 FI 44 44 12 0 0 0 0 88 0 25
2018 FI-02 42 50 8 0 0 0 0 92 0 12
2017 FI 31 46 12 12 0 0 0 77 12 26
2017 FI-02 33 50 17 0 0 0 0 83 0 12
2014 FI 35 35 19 3 6 0 0 71 10 31
2014 FI-02 42 42 8 0 8 0 0 83 8 12

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 36 44 12 4 0 4 0 83 4 25
2018 FI 36 44 16 4 0 0 0 80 4 25
2018 FI-02 25 50 25 0 0 0 0 75 0 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 30 26 11 0 0 0 63 11 27
2019 FI-02 30 20 40 10 0 0 0 50 10 10
2018 FI 28 52 20 0 0 0 0 80 0 25
2018 FI-02 50 33 17 0 0 0 0 83 0 12
2017 FI 23 58 19 0 0 0 0 81 0 26
2017 FI-02 25 42 33 0 0 0 0 67 0 12
2014 FI 32 42 23 0 0 3 0 77 0 31
2014 FI-02 33 50 17 0 0 0 0 83 0 12
2011 FI 28 51 13 0 3 5 0 84 3 39
2011 FI-02 19 62 10 0 5 5 0 85 5 21

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 22 26 7 0 0 0 67 7 27
2019 FI-02 50 20 20 10 0 0 0 70 10 10
2018 FI 32 44 24 0 0 0 0 76 0 25
2018 FI-02 33 42 25 0 0 0 0 75 0 12
2017 FI 15 62 15 0 0 4 4 83 0 26
2017 FI-02 8 50 25 0 0 8 8 70 0 12
2014 FI 35 39 19 3 3 0 0 74 6 31
2014 FI-02 42 42 17 0 0 0 0 83 0 12

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 30 11 7 0 0 0 81 7 27
2019 FI-02 60 20 10 10 0 0 0 80 10 10
2018 FI 52 36 8 4 0 0 0 88 4 25
2018 FI-02 58 33 0 8 0 0 0 92 8 12
2017 FI 31 50 15 0 4 0 0 81 4 26
2017 FI-02 25 42 25 0 8 0 0 67 8 12
2014 FI 32 52 16 0 0 0 0 84 0 31
2014 FI-02 25 58 17 0 0 0 0 83 0 12
2011 FI 39 50 11 0 0 0 0 89 0 38
2011 FI-02 40 55 5 0 0 0 0 95 0 20

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 26 7 30 4 11 0 54 38 27
2019 FI-02 30 30 10 20 0 10 0 67 22 10
2018 FI 32 32 4 28 4 0 0 64 32 25
2018 FI-02 17 50 0 25 8 0 0 67 33 12
2017 FI 8 27 19 31 4 8 4 39 39 26
2017 FI-02 0 25 8 33 8 17 8 33 56 12
2014 FI 16 35 16 13 16 0 3 53 30 31
2014 FI-02 17 42 8 0 25 0 8 64 27 12

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 19 19 26 7 0 4 46 35 27
2019 FI-02 20 20 40 10 10 0 0 40 20 10
2018 FI 16 44 20 16 4 0 0 60 20 25
2018 FI-02 8 50 25 8 8 0 0 58 17 12
2017 FI 15 42 23 12 0 4 4 63 13 26
2017 FI-02 8 33 25 17 0 8 8 50 20 12
2014 FI 26 42 6 10 10 3 3 72 21 31
2014 FI-02 33 58 8 0 0 0 0 92 0 12
2011 FI 28 51 10 5 5 0 0 79 10 39
2011 FI-02 33 57 5 5 0 0 0 90 5 21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 46 23 15 0 0 0 62 15 26
2019 FI-02 20 50 20 10 0 0 0 70 10 10
2018 FI 24 48 16 8 0 4 0 75 8 25
2018 FI-02 25 50 17 0 0 8 0 82 0 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 19 30 15 19 0 4 35 35 27
2019 FI-02 10 30 40 0 10 0 10 44 11 10
2018 FI 24 16 24 20 8 4 4 43 30 25
2018 FI-02 25 17 33 17 0 0 8 45 18 12
2017 FI 4 23 19 15 19 8 12 33 43 26
2017 FI-02 0 8 8 17 33 17 17 13 75 12
2014 FI 7 10 23 30 13 13 3 20 52 30
2014 FI-02 8 0 33 25 8 17 8 11 44 12
2011 FI 10 21 21 18 3 23 5 43 29 39
2011 FI-02 14 24 24 19 0 19 0 47 24 21

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 41 4 4 0 0 0 93 4 27
2019 FI-02 70 30 0 0 0 0 0 100 0 10
2017 FI 54 38 8 0 0 0 0 92 0 26
2017 FI-02 42 50 8 0 0 0 0 92 0 12
2014 FI 42 55 0 3 0 0 0 97 3 31
2014 FI-02 50 42 0 8 0 0 0 92 8 12
2011 FI 42 50 3 5 0 0 0 92 5 38
2011 FI-02 38 52 5 5 0 0 0 90 5 21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 44 0 7 0 0 0 93 7 27
2019 FI-02 70 30 0 0 0 0 0 100 0 10
2017 FI 31 54 0 12 4 0 0 85 15 26
2017 FI-02 17 67 0 17 0 0 0 83 17 12
2014 FI 39 45 6 3 6 0 0 84 10 31
2014 FI-02 50 33 8 8 0 0 0 83 8 12
2011 FI 47 24 3 18 8 0 0 71 26 38
2011 FI-02 38 19 5 29 10 0 0 57 38 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 33 37 15 11 4 0 0 70 15 27
2019 FI-02 50 30 10 10 0 0 0 80 10 10
2017 FI 46 46 8 0 0 0 0 92 0 26
2017 FI-02 33 50 17 0 0 0 0 83 0 12
2014 FI 45 48 3 3 0 0 0 94 3 31
2014 FI-02 42 50 0 8 0 0 0 92 8 12

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 44 4 4 0 0 0 93 4 27
2019 FI-02 60 40 0 0 0 0 0 100 0 10
2017 FI 50 27 4 15 4 0 0 77 19 26
2017 FI-02 50 25 8 8 8 0 0 75 17 12
2014 FI 45 39 13 3 0 0 0 84 3 31
2014 FI-02 58 33 8 0 0 0 0 92 0 12
2011 FI 61 18 13 8 0 0 0 79 8 38
2011 FI-02 62 24 14 0 0 0 0 86 0 21

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 22 11 15 4 0 0 70 19 27
2019 FI-02 60 0 20 10 10 0 0 60 20 10
2017 FI 54 23 8 12 4 0 0 77 15 26
2017 FI-02 50 17 8 17 8 0 0 67 25 12
2014 FI 55 29 6 10 0 0 0 84 10 31
2014 FI-02 58 17 8 17 0 0 0 75 17 12
2011 FI 59 31 0 8 3 0 0 90 10 39
2011 FI-02 57 29 0 10 5 0 0 86 14 21

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 89 7 0 0 0 0 4 100 0 27
2019 FI-02 90 10 0 0 0 0 0 100 0 10
2017 FI 77 19 0 4 0 0 0 96 4 26
2017 FI-02 67 25 0 8 0 0 0 92 8 12
2014 FI 67 23 0 7 0 0 3 93 7 30
2014 FI-02 83 8 0 8 0 0 0 92 8 12
2011 FI 85 10 0 3 3 0 0 95 5 39
2011 FI-02 81 14 0 0 5 0 0 95 5 21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 7 15 0 0 4 0 85 0 27
2019 FI-02 60 0 30 0 0 10 0 67 0 10

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 37 41 11 7 0 0 4 81 8 27
2019 FI-02 30 50 10 0 0 0 10 89 0 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 42 35 12 4 0 4 4 83 4 26

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 30 70 27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 11 4 19 15 0 44 7 31 31 27
2019 FI-02 10 0 30 10 0 40 10 20 20 10
2018 FI 20 12 20 4 4 28 12 53 13 25
2018 FI-02 33 0 17 0 0 33 17 67 0 12
2017 FI 8 15 12 12 4 35 15 46 31 26
2017 FI-02 0 8 0 17 8 50 17 25 75 12
2014 FI 10 23 20 10 3 30 3 50 20 30
2014 FI-02 0 25 17 8 0 42 8 50 17 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 23 31 19 4 0 23 0 70 5 26
2018 FI 20 32 28 4 0 12 4 62 5 25
2018 FI-02 33 25 17 0 0 17 8 78 0 12
2017 FI 12 56 20 0 4 4 4 74 4 25
2017 FI-02 0 64 18 0 9 9 0 70 10 11
2014 FI 17 43 23 0 3 13 0 69 4 30
2014 FI-02 17 58 8 0 0 17 0 90 0 12
2011 FI 58 29 3 3 3 5 0 92 6 38
2011 FI-02 57 43 0 0 0 0 0 100 0 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 11 19 4 4 41 7 50 14 27
2019 FI-02 10 10 20 0 10 50 0 40 20 10
2018 FI 16 20 16 0 0 32 16 69 0 25
2018 FI-02 17 25 0 0 0 42 17 100 0 12
2017 FI 8 15 19 4 0 38 15 50 8 26
2017 FI-02 0 8 17 8 0 50 17 25 25 12
2014 FI 7 27 17 0 10 40 0 56 17 30
2014 FI-02 0 25 17 0 8 50 0 50 17 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 27 27 15 0 4 27 0 74 5 26
2019 FI-02 10 30 20 0 0 40 0 67 0 10
2018 FI 28 24 24 0 0 24 0 68 0 25
2018 FI-02 42 25 0 0 0 33 0 100 0 12
2017 FI 16 32 24 4 0 20 4 63 5 25
2017 FI-02 9 18 36 9 0 27 0 38 13 11
2014 FI 30 27 17 3 3 20 0 71 8 30
2014 FI-02 33 42 0 8 0 17 0 90 10 12
2011 FI 51 33 5 3 0 8 0 92 3 39
2011 FI-02 52 38 0 0 0 10 0 100 0 21

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 19 81 27
2019 FI-02 20 80 10
2014 FI 17 83 30
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 44 30 19 4 0 4 0 77 4 27
2019 FI-02 60 20 10 10 0 0 0 80 10 10
2018 FI 52 24 20 4 0 0 0 76 4 25
2018 FI-02 50 25 25 0 0 0 0 75 0 12
2017 FI 38 31 19 0 12 0 0 69 12 26
2017 FI-02 42 17 25 0 17 0 0 58 17 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 20 30 40 10 0 0 0 50 10 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 26 30 26 11 0 7 0 60 12 27
2019 FI-02 30 30 20 0 0 20 0 75 0 10
2018 FI 21 50 21 4 0 4 0 74 4 24
2018 FI-02 27 36 27 9 0 0 0 64 9 11
2017 FI 12 35 23 23 4 4 0 48 28 26
2017 FI-02 8 33 17 25 8 8 0 45 36 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 30 30 15 4 0 0 52 19 27
2019 FI-02 20 40 30 10 0 0 0 60 10 10
2018 FI 16 48 28 4 4 0 0 64 8 25
2018 FI-02 25 42 25 0 8 0 0 67 8 12
2017 FI 8 36 32 20 4 0 0 44 24 25
2017 FI-02 0 36 36 18 9 0 0 36 27 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 15 4 15 4 0 0 78 19 27
2019 FI-02 80 0 0 20 0 0 0 80 20 10
2018 FI 36 28 16 12 4 0 4 67 17 25
2018 FI-02 33 25 25 17 0 0 0 58 17 12
2017 FI 46 19 15 12 8 0 0 65 19 26
2017 FI-02 50 25 8 17 0 0 0 75 17 12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 41 11 19 7 0 0 63 26 27
2019 FI-02 30 40 10 10 10 0 0 70 20 10
2018 FI 16 24 40 16 4 0 0 40 20 25
2018 FI-02 8 33 33 25 0 0 0 42 25 12
2017 FI 12 15 27 27 19 0 0 27 46 26
2017 FI-02 8 25 25 25 17 0 0 33 42 12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 37 15 22 4 0 0 59 26 27
2019 FI-02 50 20 30 0 0 0 0 70 0 10
2018 FI 24 24 28 12 12 0 0 48 24 25
2018 FI-02 25 25 25 17 8 0 0 50 25 12
2017 FI 12 19 35 12 23 0 0 31 35 26
2017 FI-02 17 8 33 8 33 0 0 25 42 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 22 33 19 11 0 0 37 30 27
2019 FI-02 30 20 40 10 0 0 0 50 10 10
2018 FI 24 16 36 20 4 0 0 40 24 25
2018 FI-02 17 8 58 17 0 0 0 25 17 12
2017 FI 8 23 31 19 15 4 0 32 36 26
2017 FI-02 17 8 42 8 17 8 0 27 27 12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 19 11 7 0 0 11 79 8 27
2019 FI-02 70 0 20 0 0 0 10 78 0 10
2018 FI 48 28 12 0 0 0 12 86 0 25
2018 FI-02 58 17 8 0 0 0 17 90 0 12
2017 FI 38 38 8 0 0 0 15 91 0 26
2017 FI-02 42 33 0 0 0 0 25 100 0 12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 22 19 7 4 0 0 70 11 27
2019 FI-02 60 20 20 0 0 0 0 80 0 10
2018 FI 32 40 20 8 0 0 0 72 8 25
2018 FI-02 25 42 25 8 0 0 0 67 8 12
2017 FI 19 46 19 12 4 0 0 65 15 26
2017 FI-02 25 42 17 8 8 0 0 67 17 12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 27 31 23 12 4 4 0 60 16 26
2019 FI-02 40 20 20 10 0 10 0 67 11 10
2018 FI 20 32 32 12 4 0 0 52 16 25
2018 FI-02 25 25 25 17 8 0 0 50 25 12
2017 FI 15 31 35 8 8 0 4 48 16 26
2017 FI-02 17 25 25 17 8 0 8 45 27 12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 32 28 12 24 4 0 0 60 28 25
2019 FI-02 50 30 0 20 0 0 0 80 20 10
2018 FI 20 32 32 16 0 0 0 52 16 25
2018 FI-02 25 42 8 25 0 0 0 67 25 12
2017 FI 12 23 46 15 4 0 0 35 19 26
2017 FI-02 17 8 50 17 8 0 0 25 25 12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 38 27 15 15 4 0 0 65 19 26
2019 FI-02 50 20 20 10 0 0 0 70 10 10
2018 FI 24 24 20 28 4 0 0 48 32 25
2018 FI-02 17 33 25 17 8 0 0 50 25 12
2017 FI 19 35 12 27 8 0 0 54 35 26
2017 FI-02 25 25 17 25 8 0 0 50 33 12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 35 27 19 15 4 0 0 62 19 26
2019 FI-02 30 40 10 10 10 0 0 70 20 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 16 16 12 4 0 4 67 17 25
2019 FI-02 50 10 20 10 0 0 10 67 11 10
2018 FI 20 36 32 12 0 0 0 56 12 25
2018 FI-02 25 25 33 17 0 0 0 50 17 12
2017 FI 16 40 28 12 4 0 0 56 16 25
2017 FI-02 17 8 50 17 8 0 0 25 25 12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 69 8 12 8 0 0 4 80 8 26
2019 FI-02 90 0 10 0 0 0 0 90 0 10
2018 FI 52 20 16 8 0 0 4 75 8 25
2018 FI-02 50 25 8 17 0 0 0 75 17 12
2017 FI 42 31 8 8 8 0 4 76 16 26
2017 FI-02 42 25 8 8 17 0 0 67 25 12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 76 4 4 8 4 0 4 83 13 25
2019 FI-02 80 0 10 10 0 0 0 80 10 10
2018 FI 64 20 4 4 4 0 4 88 8 25
2018 FI-02 67 25 0 0 8 0 0 92 8 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 67 7 7 7 4 0 7 80 12 27
2019 FI-02 70 10 0 10 0 0 10 89 11 10
2018 FI 64 12 4 12 0 0 8 83 13 25
2018 FI-02 67 8 8 8 0 0 8 82 9 12
2017 FI 46 15 8 8 8 0 15 73 18 26
2017 FI-02 50 0 8 17 17 0 8 55 36 12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 59 22 7 4 4 0 4 85 8 27
2019 FI-02 90 10 0 0 0 0 0 100 0 10
2018 FI 56 24 8 8 0 0 4 83 8 25
2018 FI-02 58 17 8 8 0 0 8 82 9 12
2017 FI 32 40 8 12 4 0 4 75 17 25
2017 FI-02 42 33 0 17 0 0 8 82 18 12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 22 7 11 4 0 4 77 15 27
2019 FI-02 60 30 0 10 0 0 0 90 10 10
2018 FI 44 28 8 12 0 0 8 78 13 25
2018 FI-02 42 25 8 17 0 0 8 73 18 12
2017 FI 19 23 27 12 12 0 8 46 25 26
2017 FI-02 25 17 8 25 17 0 8 45 45 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 11 7 0 4 0 30 84 5 27
2019 FI-02 80 0 0 0 0 0 20 100 0 10
2018 FI 40 16 16 0 0 0 28 78 0 25
2018 FI-02 42 0 8 0 0 0 50 83 0 12
2017 FI 31 19 15 0 4 4 27 72 6 26
2017 FI-02 42 0 8 0 0 8 42 83 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 63 19 11 0 0 0 7 88 0 27
2019 FI-02 70 20 0 0 0 0 10 100 0 10
2018 FI 56 20 8 4 0 0 12 86 5 25
2018 FI-02 58 17 8 8 0 0 8 82 9 12
2017 FI 58 27 4 0 0 0 12 96 0 26
2017 FI-02 67 25 0 0 0 0 8 100 0 12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 74 11 0 0 4 0 11 96 4 27
2019 FI-02 80 0 0 0 10 0 10 89 11 10
2018 FI 68 8 4 0 8 4 8 86 9 25
2018 FI-02 50 17 8 0 17 0 8 73 18 12
2017 FI 69 15 0 0 4 0 12 96 4 26
2017 FI-02 75 8 0 0 8 0 8 91 9 12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 52 37 4 4 4 0 0 89 7 27
2019 FI-02 70 20 0 0 10 0 0 90 10 10
2018 FI 48 32 16 0 0 0 4 83 0 25
2018 FI-02 33 33 25 0 0 0 8 73 0 12
2017 FI 40 28 28 0 0 0 4 71 0 25
2017 FI-02 50 17 25 0 0 0 8 73 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 22 30 22 26 0 0 0 52 26 27
2019 FI-02 20 20 30 30 0 0 0 40 30 10
2018 FI 16 40 36 8 0 0 0 56 8 25
2018 FI-02 8 42 50 0 0 0 0 50 0 12
2017 FI 15 19 50 12 4 0 0 35 15 26
2017 FI-02 17 25 42 8 8 0 0 42 17 12

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 4 26 37 22 11 0 0 33 30 27
2019 FI-02 0 30 40 20 10 0 0 30 30 10
2018 FI 0 8 56 24 12 0 0 36 8 25
2018 FI-02 0 0 75 25 0 0 0 25 0 12
2017 FI 0 19 54 15 12 0 0 27 19 26
2017 FI-02 0 17 50 17 17 0 0 33 17 12
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 48 33 0 15 4 0 0 48 52 27
2019 FI-02 80 0 0 10 10 0 0 80 20 10
2018 FI 42 33 17 8 0 0 0 42 58 24
2018 FI-02 50 42 8 0 0 0 0 50 50 12
2017 FI 42 31 19 4 4 0 0 42 58 26
2017 FI-02 42 42 17 0 0 0 0 42 58 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 64 36 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 FI 43 57 14
2018 FI 71 29 14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 46 23 15 0 8 0 8 75 8 26
2019 FI-02 70 10 0 0 10 0 10 89 11 10
2018 FI 76 0 0 8 4 0 12 86 14 25
2018 FI-02 83 0 0 8 8 0 0 83 17 12

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 15 31 23 0 23 8 0 50 25 13
2018 FI 29 21 21 29 0 0 0 50 29 14
2017 FI 0 80 0 7 7 0 7 86 14 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 FI 8 8 15 8 8 15 38 33 33 13
2018 FI 14 0 14 7 7 0 57 33 33 14
2017 FI 0 33 7 7 13 7 33 56 33 15
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