2019 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 29 16 5 8 0 0 71 13 38
2019 CS-03 41 35 12 12 0 0 0 76 12 17
2018 CS 42 46 8 4 0 0 0 88 4 26
2017 CS 54 36 0 6 3 0 0 91 9 33
2017 CS-03 57 29 0 14 0 0 0 86 14 14
2017 CS-04 54 37 0 0 9 0 0 91 9 11
2014 CS 17 53 13 7 10 0 0 70 17 30
2014 CS-03 7 71 14 0 7 0 0 79 7 14
2011 CS 33 47 14 3 3 0 0 81 6 36
2011 CS-03 24 53 18 6 0 0 0 76 6 17
2011 CS-04 30 40 20 0 10 0 0 70 10 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 30 11 5 11 0 0 73 16 37
2019 CS-03 44 38 6 6 6 0 0 81 13 16
2018 CS 33 48 11 7 0 0 0 81 7 27
2017 CS 36 36 18 9 0 0 0 73 9 33
2017 CS-03 29 43 29 0 0 0 0 71 0 14
2017 CS-04 36 28 9 27 0 0 0 64 27 11

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 54 30 5 11 0 0 0 84 11 37
2019 CS-03 50 38 0 13 0 0 0 88 13 16
2018 CS 69 27 4 0 0 0 0 96 0 26
2017 CS 63 27 9 0 0 0 0 91 0 33
2017 CS-03 64 21 14 0 0 0 0 86 0 14
2017 CS-04 54 46 0 0 0 0 0 100 0 11
2014 CS 40 47 10 0 3 0 0 87 3 30
2014 CS-03 57 29 7 0 7 0 0 86 7 14
2011 CS 58 33 6 3 0 0 0 92 3 36
2011 CS-03 53 35 6 6 0 0 0 88 6 17
2011 CS-04 60 30 10 0 0 0 0 90 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 29 11 8 3 0 0 79 11 38
2019 CS-03 53 29 6 12 0 0 0 82 12 17
2018 CS 48 41 7 4 0 0 0 89 4 27
2017 CS 51 33 6 3 3 3 0 87 6 33
2017 CS-03 50 36 7 0 0 7 0 92 0 14
2017 CS-04 45 37 0 9 9 0 0 82 18 11
2014 CS 17 63 10 3 7 0 0 80 10 30
2014 CS-03 21 64 7 0 7 0 0 86 7 14
2011 CS 44 31 14 8 3 0 0 75 11 36
2011 CS-03 41 29 18 12 0 0 0 71 12 17
2011 CS-04 30 30 20 10 10 0 0 60 20 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 26 8 11 8 0 0 74 18 38
2019 CS-03 47 29 6 12 6 0 0 76 18 17
2018 CS 35 35 23 4 4 0 0 69 8 26
2017 CS 49 24 21 6 0 0 0 73 6 33
2017 CS-03 43 21 29 7 0 0 0 64 7 14
2017 CS-04 46 27 18 9 0 0 0 73 9 11
2014 CS 10 43 20 10 10 7 0 57 21 30
2014 CS-03 14 50 21 14 0 0 0 64 14 14
2011 CS 17 44 17 14 3 6 0 65 18 36
2011 CS-03 24 29 24 18 0 6 0 56 19 17
2011 CS-04 0 40 20 20 10 10 0 44 33 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 26 13 13 5 0 0 68 18 38
2019 CS-03 41 29 18 6 6 0 0 71 12 17
2018 CS 35 42 15 8 0 0 0 77 8 26
2017 CS 46 30 15 6 3 0 0 76 9 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 46 27 9 9 9 0 0 73 18 11
2014 CS 7 45 17 17 7 7 0 56 26 29
2014 CS-03 7 50 29 14 0 0 0 57 14 14
2011 CS 17 50 22 8 3 0 0 67 11 36
2011 CS-03 24 41 24 12 0 0 0 65 12 17
2011 CS-04 0 40 40 10 10 0 0 40 20 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 24 16 8 13 3 3 61 22 38
2019 CS-03 29 24 18 12 12 0 6 56 25 17
2018 CS 38 31 19 8 4 0 0 69 12 26
2017 CS 46 15 27 6 6 0 0 61 12 33
2017 CS-03 43 14 36 7 0 0 0 57 7 14
2017 CS-04 37 18 27 0 18 0 0 55 18 11
2014 CS 10 17 30 20 17 3 3 29 39 30
2014 CS-03 14 7 43 29 0 0 7 23 31 14
2011 CS 11 28 25 25 8 3 0 40 34 36
2011 CS-03 12 24 29 29 0 6 0 38 31 17
2011 CS-04 0 30 10 30 30 0 0 30 60 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 13 0 0 3 0 86 0 38
2019 CS-03 53 29 18 0 0 0 0 82 0 17

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 29 8 5 3 0 0 84 8 38
2019 CS-03 47 35 12 6 0 0 0 82 6 17
2018 CS 44 33 19 0 4 0 0 78 4 27
2017 CS 58 24 9 6 0 3 0 84 6 33
2017 CS-03 57 21 14 0 0 7 0 85 0 14
2017 CS-04 37 36 9 18 0 0 0 73 18 11
2014 CS 17 47 10 10 10 7 0 68 21 30
2014 CS-03 14 50 14 7 0 14 0 75 8 14
2011 CS 39 39 22 0 0 0 0 78 0 36
2011 CS-03 47 29 24 0 0 0 0 76 0 17
2011 CS-04 20 50 30 0 0 0 0 70 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 24 13 5 3 3 0 78 8 38
2019 CS-03 41 29 24 6 0 0 0 71 6 17
2018 CS 46 38 12 0 4 0 0 85 4 26
2017 CS 55 24 6 12 3 0 0 79 15 33
2017 CS-03 50 36 7 7 0 0 0 86 7 14
2017 CS-04 46 18 0 27 9 0 0 64 36 11
2014 CS 23 40 17 3 13 3 0 66 17 30
2014 CS-03 21 43 21 0 7 7 0 69 8 14
2011 CS 33 53 11 3 0 0 0 86 3 36
2011 CS-03 29 53 12 6 0 0 0 82 6 17
2011 CS-04 40 60 0 0 0 0 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 21 5 16 0 0 0 79 16 38
2019 CS-03 53 24 12 12 0 0 0 76 12 17
2018 CS 52 15 26 4 4 0 0 67 7 27
2017 CS 50 19 19 9 3 0 0 69 12 32
2017 CS-03 31 31 31 8 0 0 0 61 8 13
2017 CS-04 46 18 9 18 9 0 0 64 27 11
2014 CS 27 33 17 10 13 0 0 60 23 30
2014 CS-03 29 29 21 7 14 0 0 57 21 14

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 21 13 8 11 3 0 68 19 38
2019 CS-03 47 18 24 6 6 0 0 65 12 17
2018 CS 22 37 7 22 7 4 0 62 31 27
2017 CS 33 30 18 9 6 3 0 66 16 33
2017 CS-03 29 29 22 14 7 0 0 57 21 14
2017 CS-04 37 27 18 0 9 9 0 70 10 11
2014 CS 3 43 20 17 10 7 0 50 29 30
2014 CS-03 7 43 29 14 0 7 0 54 15 14
2011 CS 31 39 14 11 3 3 0 71 14 36
2011 CS-03 41 41 0 12 0 6 0 88 13 17
2011 CS-04 10 30 40 10 10 0 0 40 20 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 32 13 11 8 5 0 67 19 38
2019 CS-03 24 41 18 12 6 0 0 65 18 17
2018 CS 15 42 23 19 0 0 0 58 19 26
2017 CS 30 30 24 9 6 0 0 61 15 33
2017 CS-03 36 21 29 14 0 0 0 57 14 14
2017 CS-04 37 18 27 0 18 0 0 55 18 11
2014 CS 0 40 27 20 10 3 0 41 31 30
2014 CS-03 0 36 50 7 0 7 0 38 8 14
2011 CS 17 47 22 14 0 0 0 64 14 36
2011 CS-03 29 41 24 6 0 0 0 71 6 17
2011 CS-04 0 50 20 30 0 0 0 50 30 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 29 16 11 16 5 0 56 28 38
2019 CS-03 24 35 12 18 12 0 0 59 29 17
2018 CS 11 26 26 22 7 7 0 40 32 27
2017 CS 12 42 24 9 12 0 0 55 21 33
2017 CS-03 14 36 29 21 0 0 0 50 21 14
2017 CS-04 10 45 18 0 27 0 0 55 27 11
2014 CS 0 30 20 20 20 10 0 33 44 30
2014 CS-03 0 29 43 14 7 7 0 31 23 14
2011 CS 6 47 17 25 3 3 0 54 29 36
2011 CS-03 12 47 18 18 0 6 0 63 19 17
2011 CS-04 0 50 20 20 10 0 0 50 30 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 32 8 13 18 5 0 58 33 38
2019 CS-03 24 24 12 24 18 0 0 47 41 17
2018 CS 7 44 26 11 7 4 0 54 19 27
2017 CS 24 30 24 12 9 0 0 55 21 33
2017 CS-03 21 29 29 14 7 0 0 50 21 14
2017 CS-04 37 9 27 9 18 0 0 46 27 11
2014 CS 10 34 10 21 21 3 0 46 43 29
2014 CS-03 0 46 23 31 0 0 0 46 31 13
2011 CS 6 40 29 26 0 0 0 46 26 35
2011 CS-03 12 41 24 24 0 0 0 53 24 17
2011 CS-04 0 40 30 30 0 0 0 40 30 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 27 19 11 3 3 0 67 14 37
2019 CS-03 38 31 19 13 0 0 0 69 13 16
2018 CS 26 48 19 7 0 0 0 74 7 27
2017 CS 33 33 15 12 6 0 0 67 18 33
2017 CS-03 36 29 21 14 0 0 0 64 14 14
2017 CS-04 27 28 9 18 18 0 0 55 36 11
2014 CS 7 33 27 20 10 3 0 41 31 30
2014 CS-03 7 43 29 14 0 7 0 54 15 14
2011 CS 17 51 17 11 3 0 0 69 14 35
2011 CS-03 18 59 12 12 0 0 0 76 12 17
2011 CS-04 10 40 20 20 10 0 0 50 30 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 25 14 17 6 0 0 64 22 36
2019 CS-03 40 27 13 20 0 0 0 67 20 15
2018 CS 30 44 22 4 0 0 0 74 4 27
2017 CS 36 33 9 18 3 0 0 70 21 33
2017 CS-03 29 43 22 7 0 0 0 71 7 14
2017 CS-04 36 19 0 36 9 0 0 55 45 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 34 11 5 3 0 0 82 8 38
2019 CS-03 41 41 18 0 0 0 0 82 0 17
2018 CS 44 37 4 11 4 0 0 81 15 27
2017 CS 43 36 12 6 3 0 0 79 9 33
2017 CS-03 50 43 7 0 0 0 0 93 0 14
2017 CS-04 37 18 18 18 9 0 0 55 27 11
2014 CS 23 27 30 7 13 0 0 50 20 30
2014 CS-03 29 36 21 7 7 0 0 64 14 14
2011 CS 39 50 3 8 0 0 0 89 8 36
2011 CS-03 53 35 6 6 0 0 0 88 6 17
2011 CS-04 30 60 0 10 0 0 0 90 10 10

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 18 13 16 3 0 0 68 18 38
2019 CS-03 53 12 12 18 6 0 0 65 24 17
2018 CS 37 44 4 7 4 4 0 85 12 27
2017 CS 24 51 15 6 0 0 3 78 6 33
2017 CS-03 14 64 7 7 0 0 7 85 8 14
2017 CS-04 28 36 27 9 0 0 0 64 9 11
2014 CS 27 33 7 17 13 3 0 62 31 30
2014 CS-03 29 29 14 14 7 7 0 62 23 14
2011 CS 28 39 19 11 3 0 0 67 14 36
2011 CS-03 24 35 24 18 0 0 0 59 18 17
2011 CS-04 20 30 30 10 10 0 0 50 20 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 32 13 11 5 0 3 70 16 38
2019 CS-03 29 29 24 6 6 0 6 63 13 17
2018 CS 26 48 11 15 0 0 0 74 15 27
2017 CS 35 34 6 19 3 3 0 71 23 32
2017 CS-03 23 38 8 23 0 8 0 67 25 13
2017 CS-04 28 27 9 27 9 0 0 55 36 11
2014 CS 20 40 10 10 17 3 0 62 28 30
2014 CS-03 21 43 21 7 0 7 0 69 8 14
2011 CS 14 44 19 17 6 0 0 58 22 36
2011 CS-03 18 41 29 12 0 0 0 59 12 17
2011 CS-04 0 30 10 40 20 0 0 30 60 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 21 13 13 13 0 3 59 27 38
2019 CS-03 29 29 12 18 6 0 6 63 25 17
2018 CS 26 30 26 11 4 0 4 58 15 27
2017 CS 30 27 12 15 12 3 0 59 28 33
2017 CS-03 21 36 14 14 7 7 0 61 23 14
2017 CS-04 46 18 0 18 18 0 0 64 36 11
2014 CS 7 27 20 23 23 0 0 33 47 30
2014 CS-03 14 29 29 29 0 0 0 43 29 14
2011 CS 8 22 6 17 47 0 0 31 64 36
2011 CS-03 6 35 6 24 29 0 0 41 53 17
2011 CS-04 10 0 0 0 90 0 0 10 90 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 32 5 3 0 3 3 92 3 38
2019 CS-03 71 18 12 0 0 0 0 88 0 17

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 8 18 0 3 3 13 75 3 38
2019 CS-03 41 12 29 0 0 0 18 64 0 17

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 51 30 11 3 3 0 3 83 6 37
2019 CS-03 41 41 6 6 0 0 6 88 6 17

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 21 11 3 5 0 3 81 8 38
2019 CS-03 53 24 12 6 0 0 6 81 6 17

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 16 8 5 5 3 5 80 11 38
2019 CS-03 47 24 18 0 0 6 6 80 0 17

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 66 21 8 0 3 0 3 89 3 38
2019 CS-03 47 35 12 0 0 0 6 88 0 17

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 13 8 0 0 3 0 92 0 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 11 3 0 0 0 11 97 0 38
2019 CS-03 76 18 0 0 0 0 6 100 0 17

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 40 31 3 17 9 0 0 71 26 35
2019 CS-03 40 33 7 20 0 0 0 73 20 15
2018 CS 46 42 8 4 0 0 0 88 4 26
2017 CS 36 52 9 3 0 0 0 88 3 33
2017 CS-03 43 43 14 0 0 0 0 86 0 14
2017 CS-04 36 55 0 9 0 0 0 91 9 11
2014 CS 17 50 17 7 10 0 0 67 17 30
2014 CS-03 29 50 14 0 7 0 0 79 7 14
2011 CS 31 50 11 6 3 0 0 81 8 36
2011 CS-03 29 47 18 6 0 0 0 76 6 17
2011 CS-04 30 40 10 10 10 0 0 70 20 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 22 16 8 14 0 0 62 22 37
2019 CS-03 44 25 19 6 6 0 0 69 13 16
2018 CS 50 38 12 0 0 0 0 88 0 26
2017 CS 45 24 18 12 0 0 0 70 12 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 36 19 18 27 0 0 0 55 27 11
2014 CS 23 50 17 0 10 0 0 73 10 30
2014 CS-03 36 36 29 0 0 0 0 71 0 14

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 32 13 8 3 0 0 76 11 38
2019 CS-03 41 35 12 12 0 0 0 76 12 17
2018 CS 38 27 23 8 4 0 0 65 12 26
2017 CS 33 40 12 15 0 0 0 73 15 33
2017 CS-03 29 50 14 7 0 0 0 78 7 14
2017 CS-04 27 37 9 27 0 0 0 64 27 11
2014 CS 13 43 17 13 13 0 0 57 27 30
2014 CS-03 7 50 21 14 7 0 0 57 21 14
2011 CS 28 58 8 6 0 0 0 86 6 36
2011 CS-03 29 59 6 6 0 0 0 88 6 17
2011 CS-04 30 50 10 10 0 0 0 80 10 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 21 29 11 3 0 0 58 13 38
2019 CS-03 41 24 29 6 0 0 0 65 6 17
2018 CS 30 48 22 0 0 0 0 78 0 27
2017 CS 22 37 22 12 3 3 0 61 16 32
2017 CS-03 23 46 23 8 0 0 0 69 8 13
2017 CS-04 19 36 9 18 9 9 0 60 30 11

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 30 16 5 3 0 0 76 8 37
2019 CS-03 35 35 24 6 0 0 0 71 6 17
2018 CS 35 31 15 8 12 0 0 65 19 26
2017 CS 33 46 6 9 6 0 0 79 15 33
2017 CS-03 36 43 7 14 0 0 0 79 14 14
2017 CS-04 18 64 9 0 9 0 0 82 9 11
2014 CS 10 50 23 3 10 3 0 62 14 30
2014 CS-03 7 50 36 0 7 0 0 57 7 14
2011 CS 23 46 17 14 0 0 0 69 14 35
2011 CS-03 29 47 24 0 0 0 0 76 0 17
2011 CS-04 10 40 20 30 0 0 0 50 30 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 19 46 32 3 0 0 0 65 3 37
2019 CS-03 13 50 38 0 0 0 0 63 0 16
2018 CS 33 30 26 4 7 0 0 63 11 27
2017 CS 27 36 24 3 6 0 3 66 9 33
2017 CS-03 21 64 14 0 0 0 0 86 0 14
2017 CS-04 19 18 45 9 0 0 9 40 10 11
2014 CS 17 40 27 10 7 0 0 57 17 30
2014 CS-03 21 29 21 21 7 0 0 50 29 14
2011 CS 28 44 17 11 0 0 0 72 11 36
2011 CS-03 35 47 12 6 0 0 0 82 6 17
2011 CS-04 20 40 20 20 0 0 0 60 20 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 21 11 8 3 3 5 77 11 38
2019 CS-03 41 24 6 18 6 0 6 69 25 17
2017 CS 48 18 9 12 6 0 6 71 19 33
2017 CS-03 43 21 22 14 0 0 0 64 14 14
2017 CS-04 36 19 0 9 18 0 18 67 33 11
2014 CS 30 37 23 0 0 7 3 74 0 30
2014 CS-03 29 29 29 0 0 7 7 67 0 14
2011 CS 19 28 6 11 28 0 8 52 42 36
2011 CS-03 18 41 12 6 18 0 6 63 25 17
2011 CS-04 20 10 0 20 50 0 0 30 70 10

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 32 42 26 38
2019 CS-03 29 41 29 17
2018 CS 37 30 33 27
2017 CS 21 55 24 33
2017 CS-03 21 57 21 14
2017 CS-04 18 55 27 11
2014 CS 50 17 33 30
2014 CS-03 57 14 29 14
2011 CS 44 14 42 36
2011 CS-03 41 18 41 17
2011 CS-04 40 10 50 10

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 CS 25 17 50 0 8 0 12
2018 CS 30 30 30 10 0 0 10
2014 CS 20 27 40 7 9999 7 15
2011 CS 0 13 81 6 9999 0 16
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 41 8 8 0 0 0 84 8 37
2019 CS-03 38 50 0 13 0 0 0 88 13 16
2018 CS 59 37 4 0 0 0 0 96 0 27
2017 CS 54 36 6 0 3 0 0 91 3 33
2017 CS-03 57 21 14 0 7 0 0 78 7 14
2017 CS-04 45 55 0 0 0 0 0 100 0 11
2014 CS 23 53 13 3 7 0 0 77 10 30
2014 CS-03 14 71 7 0 7 0 0 86 7 14
2011 CS 47 39 8 6 0 0 0 86 6 36
2011 CS-03 47 29 18 6 0 0 0 76 6 17
2011 CS-04 50 40 0 10 0 0 0 90 10 10

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 45 11 5 5 3 0 78 11 38
2019 CS-03 24 53 12 12 0 0 0 76 12 17
2018 CS 19 33 37 4 7 0 0 52 11 27
2017 CS 24 42 21 3 9 0 0 67 12 33
2017 CS-03 36 21 36 0 7 0 0 57 7 14
2017 CS-04 19 54 0 9 18 0 0 73 27 11
2014 CS 20 40 20 13 7 0 0 60 20 30
2014 CS-03 21 29 36 14 0 0 0 50 14 14
2011 CS 17 53 17 14 0 0 0 69 14 36
2011 CS-03 24 53 12 12 0 0 0 76 12 17
2011 CS-04 10 50 10 30 0 0 0 60 30 10

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 26 37 13 3 0 0 16 47 38
2019 CS-03 18 35 41 6 0 0 0 6 53 17
2018 CS 15 33 26 19 7 0 0 26 48 27
2017 CS 9 36 34 15 0 0 6 16 48 33
2017 CS-03 0 36 36 14 0 0 14 17 42 14
2017 CS-04 18 36 37 9 0 0 0 9 54 11
2014 CS 20 40 27 7 0 7 0 7 64 30
2014 CS-03 21 43 29 0 0 7 0 0 69 14
2011 CS 8 31 42 17 3 0 0 19 39 36
2011 CS-03 6 24 41 29 0 0 0 29 29 17
2011 CS-04 20 50 20 0 10 0 0 10 70 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 18 24 32 13 0 0 45 32 38
2019 CS-03 6 24 29 29 12 0 0 41 29 17
2018 CS 15 19 41 11 15 0 0 26 33 27
2017 CS 6 31 28 28 6 0 0 34 37 32
2017 CS-03 7 29 21 36 7 0 0 43 36 14
2017 CS-04 10 30 30 20 10 0 0 30 40 10
2014 CS 20 30 40 7 0 3 0 7 52 30
2014 CS-03 7 43 43 0 0 7 0 0 54 14
2011 CS 3 36 31 22 6 0 3 29 40 36
2011 CS-03 6 18 29 29 12 0 6 44 25 17
2011 CS-04 0 50 30 20 0 0 0 20 50 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 13 21 34 26 5 0 0 32 34 38
2019 CS-03 0 29 41 24 6 0 0 29 29 17
2018 CS 11 19 37 19 15 0 0 33 30 27
2017 CS 12 24 36 15 12 0 0 27 36 33
2017 CS-03 0 36 43 0 21 0 0 21 36 14
2017 CS-04 9 9 46 27 9 0 0 36 18 11
2014 CS 17 40 20 20 0 3 0 21 59 30
2014 CS-03 7 43 21 21 0 7 0 23 54 14
2011 CS 14 28 31 19 6 3 0 26 43 36
2011 CS-03 18 18 35 18 6 6 0 25 38 17
2011 CS-04 20 40 20 10 10 0 0 20 60 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 14 43 22 11 0 0 32 24 37
2019 CS-03 12 24 41 18 6 0 0 24 35 17
2018 CS 15 33 15 22 15 0 0 37 48 27
2017 CS 3 31 31 25 9 0 0 35 34 32
2017 CS-03 7 36 29 7 21 0 0 29 43 14
2017 CS-04 0 27 45 28 0 0 0 28 27 11
2014 CS 20 20 40 13 0 7 0 14 43 30
2014 CS-03 14 36 36 7 0 7 0 8 54 14
2011 CS 8 28 36 22 6 0 0 28 36 36
2011 CS-03 6 24 24 41 6 0 0 47 29 17
2011 CS-04 10 50 30 10 0 0 0 10 60 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 16 42 18 11 3 0 30 27 38
2019 CS-03 6 24 47 12 12 0 0 24 29 17
2018 CS 19 26 19 15 22 0 0 37 44 27
2017 CS 12 27 36 18 6 0 0 24 40 33
2017 CS-03 14 36 22 14 14 0 0 29 50 14
2017 CS-04 9 37 45 9 0 0 0 9 46 11
2014 CS 43 23 20 7 0 7 0 7 71 30
2014 CS-03 57 14 14 7 0 7 0 8 77 14
2011 CS 17 33 31 17 3 0 0 19 50 36
2011 CS-03 12 24 35 29 0 0 0 29 35 17
2011 CS-04 30 50 10 0 10 0 0 10 80 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 24 32 26 13 0 0 39 29 38
2019 CS-03 0 18 47 18 18 0 0 35 18 17
2018 CS 15 15 33 22 15 0 0 37 30 27
2017 CS 9 24 24 30 9 0 3 41 35 33
2017 CS-03 14 21 29 7 21 0 7 31 38 14
2017 CS-04 0 37 18 45 0 0 0 45 37 11
2014 CS 20 27 37 10 3 3 0 14 48 30
2014 CS-03 21 21 43 14 0 0 0 14 43 14
2011 CS 3 0 42 33 17 0 6 53 3 36
2011 CS-03 0 0 35 41 12 0 12 60 0 17
2011 CS-04 10 0 50 10 30 0 0 40 10 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 11 21 34 24 3 5 3 29 34 38
2019 CS-03 0 18 47 18 6 6 6 27 20 17
2018 CS 15 22 37 15 11 0 0 26 37 27
2017 CS 3 33 33 27 3 0 0 30 36 33
2017 CS-03 0 36 36 21 7 0 0 29 36 14
2017 CS-04 0 27 46 27 0 0 0 27 27 11
2014 CS 27 33 23 7 7 3 0 14 62 30
2014 CS-03 7 50 21 7 7 7 0 15 62 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 8 18 55 13 0 0 68 13 38
2019 CS-03 0 18 29 41 12 0 0 53 18 17

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 26 18 16 16 3 0 49 32 38
2019 CS-03 29 18 18 24 12 0 0 47 35 17

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 32 8 5 3 0 0 84 8 38
2019 CS-03 47 35 0 12 6 0 0 82 18 17
2018 CS 31 38 8 19 0 4 0 72 20 26
2017 CS 51 30 15 3 0 0 0 82 3 33
2017 CS-03 43 29 22 7 0 0 0 71 7 14
2017 CS-04 54 37 9 0 0 0 0 91 0 11
2014 CS 33 50 7 0 10 0 0 83 10 30
2014 CS-03 29 64 7 0 0 0 0 93 0 14

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 39 11 11 0 0 0 79 11 38
2019 CS-03 29 47 12 12 0 0 0 76 12 17
2018 CS 37 41 7 11 4 0 0 78 15 27
2017 CS 48 36 9 6 0 0 0 85 6 33
2017 CS-03 43 36 22 0 0 0 0 78 0 14
2017 CS-04 45 46 0 9 0 0 0 91 9 11
2014 CS 33 40 17 3 3 3 0 76 7 30
2014 CS-03 29 50 21 0 0 0 0 79 0 14

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 37 11 8 3 3 0 78 11 38
2019 CS-03 41 29 12 12 6 0 0 71 18 17
2018 CS 44 44 11 0 0 0 0 89 0 27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 37 13 3 0 0 0 84 3 38
2019 CS-03 47 41 6 6 0 0 0 88 6 17
2018 CS 35 46 12 0 4 4 0 84 4 26
2017 CS 52 33 12 3 0 0 0 85 3 33
2017 CS-03 43 36 14 7 0 0 0 78 7 14
2017 CS-04 55 36 9 0 0 0 0 91 0 11
2014 CS 33 33 13 10 7 3 0 69 17 30
2014 CS-03 43 21 29 7 0 0 0 64 7 14
2011 CS 28 33 28 8 0 0 3 63 9 36
2011 CS-03 41 29 24 0 0 0 6 75 0 17
2011 CS-04 10 30 50 10 0 0 0 40 10 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 26 16 0 0 5 3 83 0 38
2019 CS-03 53 35 6 0 0 6 0 94 0 17
2018 CS 31 38 19 4 0 8 0 75 4 26
2017 CS 46 36 12 3 0 0 3 84 3 33
2017 CS-03 43 43 7 7 0 0 0 86 7 14
2017 CS-04 55 27 9 0 0 0 9 90 0 11
2014 CS 33 33 13 13 3 3 0 69 17 30
2014 CS-03 36 29 21 7 0 7 0 69 8 14

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 34 8 3 3 0 0 87 5 38
2019 CS-03 53 35 6 6 0 0 0 88 6 17
2018 CS 50 35 12 4 0 0 0 85 4 26
2017 CS 52 42 6 0 0 0 0 94 0 33
2017 CS-03 43 43 14 0 0 0 0 86 0 14
2017 CS-04 55 45 0 0 0 0 0 100 0 11
2014 CS 37 30 13 13 7 0 0 67 20 30
2014 CS-03 57 21 14 7 0 0 0 79 7 14
2011 CS 28 50 14 8 0 0 0 78 8 36
2011 CS-03 41 41 12 6 0 0 0 82 6 17
2011 CS-04 10 50 20 20 0 0 0 60 20 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 32 21 5 5 0 0 68 11 38
2019 CS-03 35 29 35 0 0 0 0 65 0 17
2018 CS 30 33 7 15 11 4 0 65 27 27
2017 CS 36 33 15 6 3 3 3 74 10 33
2017 CS-03 29 29 22 0 7 7 7 67 8 14
2017 CS-04 45 37 9 9 0 0 0 82 9 11
2014 CS 17 53 7 13 3 3 3 75 18 30
2014 CS-03 14 64 7 7 0 7 0 85 8 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 29 13 13 5 0 3 68 19 38
2019 CS-03 35 24 24 12 6 0 0 59 18 17
2018 CS 26 44 11 15 4 0 0 70 19 27
2017 CS 27 30 15 6 12 6 3 63 20 33
2017 CS-03 36 21 29 0 14 0 0 57 14 14
2017 CS-04 28 27 9 18 9 9 0 60 30 11
2014 CS 20 30 17 17 7 10 0 56 26 30
2014 CS-03 36 36 14 14 0 0 0 71 14 14
2011 CS 11 56 17 8 3 0 6 71 12 36
2011 CS-03 12 59 6 12 0 0 12 80 13 17
2011 CS-04 10 40 30 10 10 0 0 50 20 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 34 16 3 8 0 0 74 11 38
2019 CS-03 35 29 24 6 6 0 0 65 12 17
2018 CS 22 48 15 11 4 0 0 70 15 27

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 13 18 13 8 8 3 56 24 38
2019 CS-03 35 0 29 18 6 6 6 40 27 17
2018 CS 22 26 22 15 11 4 0 50 27 27
2017 CS 21 6 30 15 12 15 0 32 32 33
2017 CS-03 21 7 36 22 7 7 0 31 31 14
2017 CS-04 18 10 18 18 18 18 0 34 44 11
2014 CS 0 23 23 10 27 17 0 28 44 30
2014 CS-03 0 14 29 21 21 14 0 17 50 14
2011 CS 8 25 14 19 14 14 6 41 41 36
2011 CS-03 18 29 18 12 6 18 0 57 21 17
2011 CS-04 0 10 20 30 30 10 0 11 67 10

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 29 5 8 5 0 0 82 13 38
2019 CS-03 47 29 6 12 6 0 0 76 18 17
2017 CS 43 45 9 3 0 0 0 88 3 33
2017 CS-03 29 64 7 0 0 0 0 93 0 14
2017 CS-04 37 45 9 9 0 0 0 82 9 11
2014 CS 27 60 0 13 0 0 0 87 13 30
2014 CS-03 29 64 0 7 0 0 0 93 7 14
2011 CS 36 58 3 3 0 0 0 94 3 36
2011 CS-03 29 59 6 6 0 0 0 88 6 17
2011 CS-04 30 70 0 0 0 0 0 100 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 34 11 5 8 0 0 76 13 38
2019 CS-03 47 35 0 12 6 0 0 82 18 17
2017 CS 52 30 6 9 3 0 0 82 12 33
2017 CS-03 29 50 7 14 0 0 0 79 14 14
2017 CS-04 55 27 9 9 0 0 0 82 9 11
2014 CS 23 47 7 10 13 0 0 70 23 30
2014 CS-03 36 43 0 14 7 0 0 79 21 14
2011 CS 58 33 6 3 0 0 0 92 3 36
2011 CS-03 59 29 12 0 0 0 0 88 0 17
2011 CS-04 50 40 0 10 0 0 0 90 10 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 34 11 0 3 0 0 87 3 38
2019 CS-03 47 29 24 0 0 0 0 76 0 17
2017 CS 61 30 6 3 0 0 0 91 3 33
2017 CS-03 57 36 0 7 0 0 0 93 7 14
2017 CS-04 73 27 0 0 0 0 0 100 0 11
2014 CS 33 50 13 0 0 0 3 86 0 30
2014 CS-03 36 50 7 0 0 0 7 92 0 14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 16 13 16 0 0 0 71 16 38
2019 CS-03 47 24 12 18 0 0 0 71 18 17
2017 CS 70 9 12 3 6 0 0 79 9 33
2017 CS-03 64 7 7 7 14 0 0 71 21 14
2017 CS-04 81 10 9 0 0 0 0 91 0 11
2014 CS 37 43 7 7 3 0 3 83 10 30
2014 CS-03 43 43 0 14 0 0 0 86 14 14
2011 CS 64 14 6 14 3 0 0 78 17 36
2011 CS-03 82 6 6 0 6 0 0 88 6 17
2011 CS-04 50 10 10 30 0 0 0 60 30 10

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 21 11 16 0 0 0 74 16 38
2019 CS-03 53 24 6 18 0 0 0 76 18 17
2017 CS 60 18 3 12 6 0 0 79 18 33
2017 CS-03 50 7 7 21 14 0 0 57 36 14
2017 CS-04 81 19 0 0 0 0 0 100 0 11
2014 CS 47 30 0 13 7 3 0 79 21 30
2014 CS-03 57 21 0 14 0 7 0 85 15 14
2011 CS 57 29 3 3 9 0 0 86 11 35
2011 CS-03 59 24 6 6 6 0 0 82 12 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 11 11 3 0 0 0 87 3 38
2019 CS-03 76 6 12 6 0 0 0 82 6 17
2017 CS 73 15 6 3 3 0 0 88 6 33
2017 CS-03 50 29 7 7 7 0 0 78 14 14
2017 CS-04 91 9 0 0 0 0 0 100 0 11
2014 CS 67 13 10 3 3 3 0 83 7 30
2014 CS-03 79 7 14 0 0 0 0 86 0 14
2011 CS 72 14 0 11 3 0 0 86 14 36
2011 CS-03 65 18 0 18 0 0 0 82 18 17
2011 CS-04 80 10 0 10 0 0 0 90 10 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 63 16 16 0 0 3 3 83 0 38
2019 CS-03 59 24 12 0 0 0 6 88 0 17

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 39 13 13 3 0 0 71 16 38
2019 CS-03 29 29 18 24 0 0 0 59 24 17

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 53 26 8 3 0 11 0 88 3 38
2019 CS-03 53 18 12 6 0 12 0 80 7 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 18 82 38
2019 CS-03 29 71 17

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 18 16 11 3 16 13 59 19 38
2019 CS-03 24 18 18 18 6 6 12 50 29 17
2018 CS 19 19 19 12 4 23 4 53 21 26
2017 CS 24 6 36 3 0 27 3 44 4 33
2017 CS-03 14 7 50 7 0 14 7 27 9 14
2017 CS-04 9 10 36 0 0 45 0 34 0 11
2014 CS 3 17 43 3 3 30 0 29 10 30
2014 CS-03 7 0 64 0 0 29 0 10 0 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 26 11 8 3 8 0 77 11 38
2019 CS-03 41 29 12 12 6 0 0 71 18 17
2018 CS 31 27 23 8 4 8 0 63 13 26
2017 CS 24 40 21 0 3 9 3 72 3 33
2017 CS-03 21 36 29 0 7 7 0 62 8 14
2017 CS-04 9 55 18 0 0 9 9 78 0 11
2014 CS 17 43 23 3 0 13 0 69 4 30
2014 CS-03 21 36 36 0 0 7 0 62 0 14
2011 CS 40 29 23 3 0 6 0 73 3 35
2011 CS-03 53 18 18 0 0 12 0 80 0 17
2011 CS-04 10 30 50 10 0 0 0 40 10 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 16 26 3 0 16 13 59 4 38
2019 CS-03 24 12 41 6 0 12 6 43 7 17
2018 CS 26 22 15 7 4 22 4 65 15 27
2017 CS 21 9 30 0 0 33 6 50 0 33
2017 CS-03 14 0 43 0 0 36 7 25 0 14
2017 CS-04 18 19 18 0 0 45 0 67 0 11
2014 CS 10 23 33 3 3 27 0 45 9 30
2014 CS-03 14 7 50 7 0 21 0 27 9 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 37 37 16 0 0 8 3 82 0 38
2019 CS-03 35 29 29 0 0 6 0 69 0 17
2018 CS 33 37 11 7 4 7 0 76 12 27
2017 CS 27 34 18 0 3 15 3 74 4 33
2017 CS-03 29 22 29 0 0 21 0 64 0 14
2017 CS-04 18 46 9 0 9 9 9 78 11 11
2014 CS 20 40 17 0 3 20 0 75 4 30
2014 CS-03 29 36 29 0 0 7 0 69 0 14
2011 CS 42 31 17 3 0 6 3 79 3 36
2011 CS-03 59 24 6 0 0 12 0 93 0 17
2011 CS-04 20 20 40 10 0 0 10 44 11 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 11 89 38
2019 CS-03 12 88 17
2017 CS 18 82 33
2014 CS 24 76 29
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 32 8 3 3 0 0 87 5 38
2019 CS-03 47 35 12 6 0 0 0 82 6 17
2018 CS 63 15 19 0 4 0 0 78 4 27
2017 CS 58 30 9 0 3 0 0 88 3 33
2017 CS-03 50 36 14 0 0 0 0 86 0 14
2017 CS-04 46 36 9 0 9 0 0 82 9 11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 25 25 19 6 6 6 13 62 15 16

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 16 29 11 5 8 0 51 17 38
2019 CS-03 29 18 29 18 6 0 0 47 24 17
2018 CS 19 26 30 15 7 4 0 46 23 27
2017 CS 21 21 30 9 12 6 0 45 23 33
2017 CS-03 29 29 29 0 14 0 0 57 14 14
2017 CS-04 18 19 18 18 9 18 0 45 33 11

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 32 18 11 8 3 0 62 19 38
2019 CS-03 29 41 12 12 6 0 0 71 18 17
2018 CS 22 33 22 7 15 0 0 56 22 27
2017 CS 24 30 21 6 12 6 0 58 19 33
2017 CS-03 29 36 14 7 14 0 0 64 21 14
2017 CS-04 9 28 36 0 9 18 0 45 11 11

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 21 16 11 5 0 0 68 16 38
2019 CS-03 35 24 12 18 12 0 0 59 29 17
2018 CS 37 41 11 4 7 0 0 78 11 27
2017 CS 37 30 12 9 9 3 0 69 19 33
2017 CS-03 22 43 14 7 14 0 0 64 21 14
2017 CS-04 64 9 18 9 0 0 0 73 9 11

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 26 26 18 5 3 0 49 24 38
2019 CS-03 12 35 29 18 6 0 0 47 24 17
2018 CS 30 11 37 11 11 0 0 41 22 27
2017 CS 21 15 21 27 15 0 0 37 42 33
2017 CS-03 22 14 21 21 21 0 0 36 43 14
2017 CS-04 9 19 27 36 9 0 0 28 45 11

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 24 18 26 3 0 0 53 29 38
2019 CS-03 24 24 24 24 6 0 0 47 29 17
2018 CS 22 22 26 15 15 0 0 44 30 27
2017 CS 24 24 15 15 21 0 0 49 36 33
2017 CS-03 21 14 14 29 21 0 0 36 50 14
2017 CS-04 9 46 27 0 18 0 0 55 18 11

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 37 18 18 8 0 0 55 26 38
2019 CS-03 12 47 18 12 12 0 0 59 24 17
2018 CS 30 7 26 30 7 0 0 37 37 27
2017 CS 15 30 24 9 21 0 0 46 30 33
2017 CS-03 21 22 21 14 21 0 0 43 36 14
2017 CS-04 0 37 27 9 27 0 0 37 36 11

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 42 29 21 8 0 0 0 71 8 38
2019 CS-03 35 35 24 6 0 0 0 71 6 17
2018 CS 41 19 19 7 15 0 0 59 22 27
2017 CS 36 33 15 9 3 0 3 72 12 33
2017 CS-03 29 36 21 7 0 0 7 69 8 14
2017 CS-04 27 46 18 9 0 0 0 73 9 11

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 35 24 22 14 3 3 0 61 17 37
2019 CS-03 25 31 25 19 0 0 0 56 19 16
2018 CS 22 15 26 7 30 0 0 37 37 27
2017 CS 30 30 18 12 9 0 0 61 21 33
2017 CS-03 14 36 29 14 7 0 0 50 21 14
2017 CS-04 36 37 9 18 0 0 0 73 18 11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 24 18 21 5 0 0 55 26 38
2019 CS-03 29 24 35 12 0 0 0 53 12 17
2018 CS 41 22 26 11 0 0 0 63 11 27
2017 CS 30 21 30 12 6 0 0 52 18 33
2017 CS-03 29 14 50 0 7 0 0 43 7 14
2017 CS-04 18 37 9 27 9 0 0 55 36 11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 21 29 26 18 5 0 0 50 24 38
2019 CS-03 24 29 24 18 6 0 0 53 24 17
2018 CS 22 19 26 26 7 0 0 41 33 27
2017 CS 18 30 21 21 9 0 0 49 30 33
2017 CS-03 21 14 21 36 7 0 0 36 43 14
2017 CS-04 9 46 18 18 9 0 0 55 27 11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 32 13 13 11 3 0 62 24 38
2019 CS-03 35 35 12 12 6 0 0 71 18 17
2018 CS 22 37 19 19 4 0 0 59 22 27
2017 CS 24 24 21 21 9 0 0 49 30 33
2017 CS-03 21 21 36 14 7 0 0 43 21 14
2017 CS-04 18 28 9 27 18 0 0 46 45 11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 47 26 13 11 3 0 0 74 13 38
2019 CS-03 41 35 18 6 0 0 0 76 6 17

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 46 30 16 5 3 0 0 76 8 37
2019 CS-03 44 38 13 6 0 0 0 81 6 16
2018 CS 41 41 7 4 7 0 0 81 11 27
2017 CS 33 37 12 15 3 0 0 70 18 33
2017 CS-03 36 22 21 21 0 0 0 57 21 14
2017 CS-04 27 55 0 9 9 0 0 82 18 11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 61 21 8 5 5 0 0 82 11 38
2019 CS-03 53 35 0 12 0 0 0 88 12 17
2018 CS 56 19 4 4 7 0 11 83 13 27
2017 CS 67 24 3 3 3 0 0 91 6 33
2017 CS-03 50 43 0 7 0 0 0 93 7 14
2017 CS-04 73 18 9 0 0 0 0 91 0 11

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 81 14 5 0 0 0 0 95 0 37
2019 CS-03 81 19 0 0 0 0 0 100 0 16
2018 CS 70 11 4 4 0 0 11 92 4 27

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 13 5 3 0 3 0 92 3 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17
2018 CS 63 22 11 4 0 0 0 85 4 27
2017 CS 77 13 6 3 0 0 0 90 3 31
2017 CS-03 85 0 8 8 0 0 0 85 8 13
2017 CS-04 60 30 10 0 0 0 0 90 0 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 22 14 3 3 0 0 81 5 37
2019 CS-03 65 24 6 6 0 0 0 88 6 17
2018 CS 58 19 15 4 4 0 0 77 8 26
2017 CS 55 30 9 3 3 0 0 85 6 33
2017 CS-03 64 21 0 7 7 0 0 86 14 14
2017 CS-04 46 45 9 0 0 0 0 91 0 11

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 66 18 13 3 0 0 0 84 3 38
2019 CS-03 65 24 12 0 0 0 0 88 0 17
2018 CS 54 15 19 12 0 0 0 69 12 26
2017 CS 64 24 6 6 0 0 0 88 6 33
2017 CS-03 71 21 7 0 0 0 0 93 0 14
2017 CS-04 37 36 9 18 0 0 0 73 18 11

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 79 11 8 0 3 0 0 89 3 38
2019 CS-03 88 6 6 0 0 0 0 94 0 17
2018 CS 50 12 8 12 0 0 19 76 14 26
2017 CS 73 21 0 3 0 0 3 97 3 33
2017 CS-03 71 21 0 0 0 0 7 100 0 14
2017 CS-04 64 27 0 9 0 0 0 91 9 11

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 14 8 3 0 0 0 89 3 37
2019 CS-03 76 6 12 6 0 0 0 82 6 17
2018 CS 77 8 12 0 0 0 4 88 0 26
2017 CS 70 21 6 0 3 0 0 91 3 33
2017 CS-03 71 14 7 0 7 0 0 86 7 14
2017 CS-04 55 36 9 0 0 0 0 91 0 11

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 58 18 11 5 5 0 3 78 11 38
2019 CS-03 71 12 6 6 6 0 0 82 12 17
2018 CS 62 12 19 8 0 0 0 73 8 26
2017 CS 61 21 6 6 6 0 0 82 12 33
2017 CS-03 57 29 7 7 0 0 0 86 7 14
2017 CS-04 73 18 0 0 9 0 0 91 9 11

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 24 0 5 0 3 0 95 5 38
2019 CS-03 71 29 0 0 0 0 0 100 0 17
2018 CS 65 19 8 0 4 0 4 88 4 26
2017 CS 79 12 6 3 0 0 0 91 3 33
2017 CS-03 79 14 7 0 0 0 0 93 0 14
2017 CS-04 82 9 0 9 0 0 0 91 9 11

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 26 32 29 13 0 0 0 58 13 38
2019 CS-03 24 41 24 12 0 0 0 65 12 17
2018 CS 22 19 26 33 0 0 0 41 33 27
2017 CS 9 37 30 12 9 3 0 47 22 33
2017 CS-03 7 36 29 14 7 7 0 46 23 14
2017 CS-04 9 37 36 9 9 0 0 46 18 11

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 3 27 35 16 19 0 0 35 30 37
2019 CS-03 0 25 31 25 19 0 0 44 25 16
2018 CS 22 19 30 19 11 0 0 30 41 27
2017 CS 6 27 33 27 6 0 0 33 33 33
2017 CS-03 7 21 43 22 7 0 0 29 29 14
2017 CS-04 0 36 37 18 9 0 0 27 36 11
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 34 37 21 0 3 5 0 36 64 38
2019 CS-03 35 24 29 0 6 6 0 38 63 17
2018 CS 37 59 4 0 0 0 0 37 63 27
2017 CS 40 21 21 6 3 9 0 43 57 33
2017 CS-03 50 21 14 0 7 7 0 54 46 14
2017 CS-04 28 18 27 18 0 9 0 31 69 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 52 48 23
2019 CS-03 70 30 10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 65 35 23
2019 CS-03 60 40 10
2018 CS 82 18 17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 39 13 21 8 11 0 8 57 20 38
2019 CS-03 41 12 18 12 12 0 6 56 25 17
2018 CS 44 22 11 4 11 0 7 72 16 27

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 22 30 26 13 4 4 0 55 18 23
2019 CS-03 10 30 20 30 10 0 0 40 40 10
2018 CS 53 24 18 0 0 6 0 81 0 17
2017 CS 18 29 6 24 12 6 6 53 40 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 17 9 30 9 22 4 9 30 35 23
2019 CS-03 10 0 30 20 30 0 10 11 56 10
2018 CS 24 29 24 0 0 12 12 69 0 17
2017 CS 12 0 18 12 24 6 29 18 55 17
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