2019 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 27 11 8 3 0 0 78 11 180
2019 AS-01 62 19 11 3 5 0 0 81 8 37
2019 AS-02 46 26 11 14 4 0 0 72 18 57
2019 AS-03 46 25 18 11 0 0 0 71 11 28
2019 AS-04 47 37 11 0 5 0 0 84 5 19
2019 AS-05 55 30 5 5 5 0 0 85 10 20
2018 AS 40 46 8 6 1 0 0 86 6 127
2018 AS-01 26 57 9 4 4 0 0 83 9 23
2018 AS-02 38 49 8 5 0 0 0 86 5 37
2018 AS-03 44 41 9 6 0 0 0 84 6 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 42 42 8 8 0 0 0 83 8 12
2017 AS 41 42 12 4 1 0 0 83 5 122
2017 AS-01 40 27 18 9 5 0 0 68 14 22
2017 AS-02 42 38 17 3 0 0 0 80 3 29
2017 AS-03 45 50 5 0 0 0 0 95 0 20
2017 AS-04 35 50 12 4 0 0 0 85 4 26
2017 AS-05 64 29 7 0 0 0 0 93 0 14
2014 AS 26 53 7 10 3 0 0 79 14 115
2014 AS-01 35 30 17 9 9 0 0 65 17 23
2014 AS-02 24 50 6 18 3 0 0 74 21 34
2014 AS-03 11 74 0 11 5 0 0 84 16 19
2014 AS-04 29 57 10 5 0 0 0 86 5 21
2014 AS-06 40 60 0 0 0 0 0 100 0 10
2011 AS 30 38 14 9 9 0 0 68 18 133
2011 AS-01 37 37 11 7 9 0 0 74 15 46
2011 AS-02 16 48 14 11 11 0 0 64 23 44
2011 AS-03 25 31 13 19 13 0 0 56 31 16
2011 AS-04 46 38 0 8 8 0 0 85 15 13
2008 AS 29 51 10 5 5 0 0 80 10 80
2008 AS-01 25 31 19 6 19 0 0 56 25 16
2008 AS-02 41 44 7 7 0 0 0 85 7 27
2008 AS-03 8 85 0 8 0 0 0 92 8 13
2008 AS-05 30 70 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 33 8 8 4 0 0 80 12 179
2019 AS-01 62 24 3 5 5 0 0 86 11 37
2019 AS-02 37 37 9 14 4 0 0 74 18 57
2019 AS-03 39 36 18 4 4 0 0 75 7 28
2019 AS-04 37 47 5 0 11 0 0 84 11 19
2019 AS-05 53 42 0 5 0 0 0 95 5 19
2018 AS 48 39 9 2 1 1 0 88 3 127
2018 AS-01 43 35 13 4 4 0 0 78 9 23
2018 AS-02 46 43 5 3 0 3 0 92 3 37
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 42 58 0 0 0 0 0 100 0 12
2017 AS 42 35 15 6 2 0 0 77 8 122
2017 AS-01 36 27 27 5 5 0 0 63 9 22
2017 AS-02 52 24 10 10 3 0 0 76 14 29
2017 AS-03 50 40 0 10 0 0 0 90 10 20
2017 AS-04 34 50 8 4 4 0 0 85 8 26
2017 AS-05 57 21 21 0 0 0 0 79 0 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 61 29 7 2 1 0 0 91 3 179
2019 AS-01 70 24 5 0 0 0 0 95 0 37
2019 AS-02 51 35 7 5 2 0 0 86 7 57
2019 AS-03 56 30 15 0 0 0 0 85 0 27
2019 AS-04 68 32 0 0 0 0 0 100 0 19
2019 AS-05 65 25 5 0 5 0 0 90 5 20
2018 AS 61 31 5 2 1 0 0 92 3 126
2018 AS-01 55 27 14 5 0 0 0 82 5 22
2018 AS-02 54 38 5 3 0 0 0 92 3 37
2018 AS-03 72 25 3 0 0 0 0 97 0 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 50 42 0 0 8 0 0 92 8 12
2017 AS 60 31 7 1 1 0 0 91 2 122
2017 AS-01 40 27 27 5 0 0 0 68 5 22
2017 AS-02 62 31 7 0 0 0 0 93 0 29
2017 AS-03 65 35 0 0 0 0 0 100 0 20
2017 AS-04 62 34 0 0 4 0 0 96 4 26
2017 AS-05 71 29 0 0 0 0 0 100 0 14
2014 AS 67 28 1 3 1 0 0 95 4 116
2014 AS-01 61 35 0 4 0 0 0 96 4 23
2014 AS-02 68 26 3 0 3 0 0 94 3 34
2014 AS-03 68 21 0 11 0 0 0 89 11 19
2014 AS-04 76 24 0 0 0 0 0 100 0 21
2014 AS-06 64 36 0 0 0 0 0 100 0 11
2011 AS 51 37 9 2 1 0 0 87 4 134
2011 AS-01 51 34 11 0 4 0 0 85 4 47
2011 AS-02 52 39 5 5 0 0 0 91 5 44
2011 AS-03 44 38 13 6 0 0 0 81 6 16
2011 AS-04 54 38 8 0 0 0 0 92 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 31 11 4 2 0 0 83 6 180
2019 AS-01 70 24 5 0 0 0 0 95 0 37
2019 AS-02 44 33 14 7 2 0 0 77 9 57
2019 AS-03 43 36 14 4 4 0 0 79 7 28
2019 AS-04 47 32 16 0 5 0 0 79 5 19
2019 AS-05 50 35 5 5 5 0 0 85 10 20
2018 AS 50 38 7 3 2 0 0 87 6 127
2018 AS-01 43 39 9 0 9 0 0 83 9 23
2018 AS-02 46 43 5 5 0 0 0 89 5 37
2018 AS-03 59 25 9 6 0 0 0 84 6 32
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 42 50 0 0 8 0 0 92 8 12
2017 AS 47 43 6 2 2 0 0 89 5 122
2017 AS-01 36 41 9 9 5 0 0 77 14 22
2017 AS-02 59 31 10 0 0 0 0 90 0 29
2017 AS-03 40 60 0 0 0 0 0 100 0 20
2017 AS-04 54 38 0 0 8 0 0 92 8 26
2017 AS-05 43 57 0 0 0 0 0 100 0 14
2014 AS 38 44 10 5 3 0 0 82 8 116
2014 AS-01 39 30 22 4 4 0 0 70 9 23
2014 AS-02 38 44 6 9 3 0 0 82 12 34
2014 AS-03 47 37 11 5 0 0 0 84 5 19
2014 AS-04 38 48 10 0 5 0 0 86 5 21
2014 AS-06 27 73 0 0 0 0 0 100 0 11
2011 AS 40 38 10 7 5 0 0 78 13 135
2011 AS-01 49 32 4 11 4 0 0 81 15 47
2011 AS-02 24 51 9 9 7 0 0 76 16 45
2011 AS-03 31 31 25 6 6 0 0 63 13 16
2011 AS-04 62 23 8 0 8 0 0 85 8 13
2008 AS 28 60 5 0 6 0 0 89 6 81
2008 AS-01 25 44 13 0 19 0 0 69 19 16
2008 AS-02 39 61 0 0 0 0 0 100 0 28
2008 AS-03 8 85 8 0 0 0 0 92 0 13
2008 AS-05 20 80 0 0 0 0 0 100 0 10

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 48 27 15 7 4 0 0 75 11 179
2019 AS-01 68 24 3 5 0 0 0 92 5 37
2019 AS-02 47 30 14 7 2 0 0 77 9 57
2019 AS-03 46 18 29 4 4 0 0 64 7 28
2019 AS-04 26 47 16 0 11 0 0 74 11 19
2019 AS-05 40 20 10 20 10 0 0 60 30 20
2018 AS 56 28 12 2 2 1 0 85 3 127
2018 AS-01 65 13 17 0 4 0 0 78 4 23
2018 AS-02 59 32 5 0 0 3 0 94 0 37
2018 AS-03 50 31 16 0 3 0 0 81 3 32
2018 AS-04 50 33 0 17 0 0 0 83 17 12
2018 AS-05 67 25 8 0 0 0 0 92 0 12
2017 AS 44 38 13 3 1 0 0 83 4 122
2017 AS-01 31 55 14 0 0 0 0 86 0 22
2017 AS-02 55 34 7 3 0 0 0 90 3 29
2017 AS-03 60 20 15 5 0 0 0 80 5 20
2017 AS-04 46 42 4 4 4 0 0 88 8 26
2017 AS-05 43 50 7 0 0 0 0 93 0 14
2014 AS 26 48 15 6 4 1 0 75 10 116
2014 AS-01 39 35 9 13 4 0 0 74 17 23
2014 AS-02 26 47 15 3 6 3 0 76 9 34
2014 AS-03 11 68 16 5 0 0 0 79 5 19
2014 AS-04 29 43 19 5 5 0 0 71 10 21
2014 AS-06 18 64 9 0 9 0 0 82 9 11
2011 AS 28 31 22 9 9 1 0 59 18 134
2011 AS-01 34 30 17 6 13 0 0 64 19 47
2011 AS-02 18 42 20 9 9 2 0 61 18 45
2011 AS-03 19 25 44 6 6 0 0 44 13 16
2011 AS-04 46 8 15 23 8 0 0 54 31 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 46 32 9 8 4 1 0 79 12 179
2019 AS-01 65 27 0 5 3 0 0 92 8 37
2019 AS-02 45 36 5 13 2 0 0 80 14 56
2019 AS-03 46 21 25 4 4 0 0 68 7 28
2019 AS-04 21 53 11 5 11 0 0 74 16 19
2019 AS-05 40 30 10 10 5 5 0 74 16 20
2018 AS 58 27 11 2 1 0 0 86 3 125
2018 AS-01 65 9 22 0 4 0 0 74 4 23
2018 AS-02 67 28 6 0 0 0 0 94 0 36
2018 AS-03 56 28 13 3 0 0 0 84 3 32
2018 AS-04 45 36 9 9 0 0 0 82 9 11
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 44 41 8 4 2 0 0 85 7 122
2017 AS-01 36 55 5 5 0 0 0 91 5 22
2017 AS-02 52 31 14 3 0 0 0 83 3 29
2017 AS-03 55 35 0 0 10 0 0 90 10 20
2017 AS-04 50 46 0 0 4 0 0 96 4 26
2017 AS-05 43 50 0 7 0 0 0 93 7 14
2014 AS 28 47 11 9 3 1 0 76 13 116
2014 AS-01 30 43 9 17 0 0 0 74 17 23
2014 AS-02 29 41 15 6 6 3 0 73 12 34
2014 AS-03 16 68 5 11 0 0 0 84 11 19
2014 AS-04 33 38 14 10 5 0 0 71 14 21
2014 AS-06 27 55 9 0 9 0 0 82 9 11
2011 AS 28 35 19 13 6 0 0 63 19 134
2011 AS-01 34 30 15 13 9 0 0 64 21 47
2011 AS-02 16 41 20 16 7 0 0 57 23 44
2011 AS-03 19 50 25 6 0 0 0 69 6 16
2011 AS-04 46 15 23 8 8 0 0 62 15 13
2008 AS 25 36 14 14 12 0 0 60 26 81
2008 AS-01 25 38 0 19 19 0 0 63 38 16
2008 AS-02 32 25 14 14 14 0 0 57 29 28
2008 AS-03 15 54 15 15 0 0 0 69 15 13
2008 AS-05 20 40 30 0 10 0 0 60 10 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 25 12 9 8 1 1 70 18 180
2019 AS-01 46 32 8 8 5 0 0 78 14 37
2019 AS-02 42 25 16 9 9 0 0 67 18 57
2019 AS-03 43 21 18 4 14 0 0 64 18 28
2019 AS-04 42 26 5 16 11 0 0 68 26 19
2019 AS-05 35 25 10 10 10 5 5 67 22 20
2018 AS 49 24 13 9 3 1 1 74 12 127
2018 AS-01 48 17 17 13 4 0 0 65 17 23
2018 AS-02 46 30 19 3 0 3 0 78 3 37
2018 AS-03 44 25 13 13 3 0 3 71 16 32
2018 AS-04 50 33 8 0 8 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 42 20 17 10 2 7 1 68 13 122
2017 AS-01 31 23 23 14 0 9 0 60 15 22
2017 AS-02 42 31 10 3 3 10 0 81 8 29
2017 AS-03 50 15 20 15 0 0 0 65 15 20
2017 AS-04 46 19 15 4 8 7 0 71 13 26
2017 AS-05 50 14 7 7 0 14 7 82 9 14
2014 AS 23 33 16 9 10 5 3 61 22 116
2014 AS-01 26 22 13 22 9 9 0 52 33 23
2014 AS-02 24 32 12 6 12 3 12 66 21 34
2014 AS-03 21 42 11 5 5 16 0 75 13 19
2014 AS-04 29 33 14 14 10 0 0 62 24 21
2014 AS-06 18 36 36 0 9 0 0 55 9 11
2011 AS 27 19 20 15 15 4 0 48 31 135
2011 AS-01 34 13 13 19 17 4 0 49 38 47
2011 AS-02 18 29 16 13 18 7 0 50 33 45
2011 AS-03 19 6 56 13 6 0 0 25 19 16
2011 AS-04 46 8 23 0 23 0 0 54 23 13
2008 AS 23 25 12 16 20 4 0 50 37 81
2008 AS-01 25 25 6 6 31 6 0 53 40 16
2008 AS-02 32 18 14 11 21 4 0 52 33 28
2008 AS-03 15 31 8 23 15 8 0 50 42 13
2008 AS-05 10 30 30 20 10 0 0 40 30 10
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 24 11 4 3 1 3 81 8 180
2019 AS-01 76 8 11 3 0 3 0 86 3 37
2019 AS-02 37 30 14 5 4 2 9 75 10 57
2019 AS-03 43 32 14 4 7 0 0 75 11 28
2019 AS-04 32 32 21 5 5 0 5 67 11 19
2019 AS-05 65 30 0 5 0 0 0 95 5 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 28 8 6 3 0 0 82 9 180
2019 AS-01 73 8 14 5 0 0 0 81 5 37
2019 AS-02 40 37 9 9 5 0 0 77 14 57
2019 AS-03 54 29 4 7 7 0 0 82 14 28
2019 AS-04 42 37 16 5 0 0 0 79 5 19
2019 AS-05 65 25 5 5 0 0 0 90 5 20
2018 AS 61 29 5 3 2 0 1 90 5 125
2018 AS-01 65 17 9 0 4 0 4 86 5 23
2018 AS-02 67 31 0 3 0 0 0 97 3 36
2018 AS-03 56 31 6 6 0 0 0 88 6 32
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 67 25 0 8 0 0 0 92 8 12
2017 AS 48 39 8 3 2 0 0 87 5 122
2017 AS-01 54 37 5 5 0 0 0 91 5 22
2017 AS-02 52 38 3 3 3 0 0 90 7 29
2017 AS-03 50 40 10 0 0 0 0 90 0 20
2017 AS-04 58 23 8 8 4 0 0 81 12 26
2017 AS-05 50 43 7 0 0 0 0 93 0 14
2014 AS 41 36 9 6 4 3 1 80 11 116
2014 AS-01 48 22 9 9 0 13 0 80 10 23
2014 AS-02 41 32 15 0 6 3 3 78 6 34
2014 AS-03 63 32 0 5 0 0 0 95 5 19
2014 AS-04 33 43 5 14 5 0 0 76 19 21
2014 AS-06 27 45 18 0 9 0 0 73 9 11
2011 AS 41 26 12 7 13 1 1 68 20 135
2011 AS-01 40 32 11 4 11 0 2 74 15 47
2011 AS-02 33 24 13 9 18 2 0 59 27 45
2011 AS-03 44 31 13 6 6 0 0 75 13 16
2011 AS-04 54 0 8 15 23 0 0 54 38 13
2008 AS 36 30 11 11 12 0 0 65 23 81
2008 AS-01 31 19 19 6 25 0 0 50 31 16
2008 AS-02 50 29 4 4 14 0 0 79 18 28
2008 AS-03 31 38 15 8 8 0 0 69 15 13
2008 AS-05 40 20 20 10 10 0 0 60 20 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 24 8 7 6 1 0 78 13 177
2019 AS-01 76 14 3 8 0 0 0 89 8 37
2019 AS-02 46 25 11 9 7 2 0 73 16 56
2019 AS-03 33 41 7 4 15 0 0 74 19 27
2019 AS-04 42 32 11 11 5 0 0 74 16 19
2019 AS-05 68 5 16 11 0 0 0 74 11 19
2018 AS 59 27 7 6 1 0 0 86 6 125
2018 AS-01 57 30 4 9 0 0 0 87 9 23
2018 AS-02 61 33 3 3 0 0 0 94 3 36
2018 AS-03 56 25 9 9 0 0 0 81 9 32
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 75 17 0 8 0 0 0 92 8 12
2017 AS 45 37 7 7 4 0 0 82 11 121
2017 AS-01 45 32 9 9 5 0 0 77 14 22
2017 AS-02 47 36 0 10 7 0 0 82 18 28
2017 AS-03 50 30 15 5 0 0 0 80 5 20
2017 AS-04 46 39 8 0 8 0 0 85 8 26
2017 AS-05 57 36 7 0 0 0 0 93 0 14
2014 AS 46 28 10 11 4 1 0 74 16 116
2014 AS-01 39 30 13 13 0 4 0 73 14 23
2014 AS-02 47 26 15 6 6 0 0 74 12 34
2014 AS-03 58 21 0 11 11 0 0 79 21 19
2014 AS-04 43 29 10 14 5 0 0 71 19 21
2014 AS-06 45 27 18 9 0 0 0 73 9 11
2011 AS 38 32 7 10 13 1 0 70 23 135
2011 AS-01 45 28 9 6 13 0 0 72 19 47
2011 AS-02 33 33 4 9 18 2 0 68 27 45
2011 AS-03 25 38 6 19 13 0 0 63 31 16
2011 AS-04 38 38 0 8 15 0 0 77 23 13
2008 AS 35 30 12 14 9 1 0 65 23 81
2008 AS-01 25 19 25 19 13 0 0 44 31 16
2008 AS-02 50 29 4 7 11 0 0 79 18 28
2008 AS-03 31 23 15 23 8 0 0 54 31 13
2008 AS-05 20 40 20 10 0 10 0 67 11 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 27 8 9 4 0 0 79 13 180
2019 AS-01 65 16 8 8 3 0 0 81 11 37
2019 AS-02 44 33 7 12 4 0 0 77 16 57
2019 AS-03 46 36 4 7 7 0 0 82 14 28
2019 AS-04 37 37 16 5 5 0 0 74 11 19
2019 AS-05 60 20 10 10 0 0 0 80 10 20
2018 AS 59 29 8 2 2 0 0 88 4 125
2018 AS-01 64 23 5 5 5 0 0 86 9 22
2018 AS-02 56 39 6 0 0 0 0 94 0 36
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 83 0 17 0 0 0 0 83 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 52 29 12 3 4 0 0 80 7 122
2017 AS-01 54 27 14 0 5 0 0 82 5 22
2017 AS-02 59 28 3 3 7 0 0 86 10 29
2017 AS-03 45 45 10 0 0 0 0 90 0 20
2017 AS-04 54 23 12 8 4 0 0 77 12 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14
2014 AS 40 37 11 4 7 1 0 77 11 116
2014 AS-01 48 26 13 0 9 4 0 77 9 23
2014 AS-02 44 38 12 0 6 0 0 82 6 34
2014 AS-03 42 42 11 5 0 0 0 84 5 19
2014 AS-04 33 33 10 14 10 0 0 67 24 21
2014 AS-06 36 45 9 0 9 0 0 82 9 11

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 33 6 6 4 4 0 83 10 180
2019 AS-01 65 22 3 3 5 3 0 89 8 37
2019 AS-02 49 33 7 4 2 5 0 87 6 57
2019 AS-03 39 43 7 0 4 7 0 88 4 28
2019 AS-04 32 42 0 16 11 0 0 74 26 19
2019 AS-05 45 30 10 5 10 0 0 75 15 20
2018 AS 44 37 8 4 2 6 0 86 6 126
2018 AS-01 48 30 4 9 0 9 0 86 10 23
2018 AS-02 61 25 3 6 0 6 0 91 6 36
2018 AS-03 34 44 13 0 0 9 0 86 0 32
2018 AS-04 50 42 8 0 0 0 0 92 0 12
2018 AS-05 33 42 17 0 8 0 0 75 8 12
2017 AS 39 38 10 11 2 1 0 77 13 122
2017 AS-01 59 27 9 5 0 0 0 86 5 22
2017 AS-02 35 45 10 7 0 3 0 82 7 29
2017 AS-03 45 40 5 10 0 0 0 85 10 20
2017 AS-04 31 46 15 8 0 0 0 77 8 26
2017 AS-05 43 14 7 21 14 0 0 57 36 14
2014 AS 27 37 15 14 5 2 0 65 19 115
2014 AS-01 43 26 13 9 0 9 0 76 10 23
2014 AS-02 26 38 18 12 6 0 0 65 18 34
2014 AS-03 21 53 5 16 5 0 0 74 21 19
2014 AS-04 30 35 10 20 5 0 0 65 25 20
2014 AS-06 18 55 0 18 9 0 0 73 27 11
2011 AS 25 34 16 12 11 3 0 60 24 134
2011 AS-01 28 30 21 13 9 0 0 57 21 47
2011 AS-02 18 39 11 11 18 2 0 58 30 44
2011 AS-03 13 38 25 6 6 13 0 57 14 16
2011 AS-04 38 23 0 23 8 8 0 67 33 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 48 32 8 8 3 1 0 80 11 180
2019 AS-01 70 16 5 3 3 3 0 89 6 37
2019 AS-02 51 32 9 7 2 0 0 82 9 57
2019 AS-03 39 46 4 4 4 4 0 89 7 28
2019 AS-04 26 53 5 11 5 0 0 79 16 19
2019 AS-05 40 25 10 20 5 0 0 65 25 20
2018 AS 44 36 14 4 0 2 1 81 4 126
2018 AS-01 43 26 26 4 0 0 0 70 4 23
2018 AS-02 64 22 6 3 0 6 0 91 3 36
2018 AS-03 38 38 22 0 0 0 3 77 0 32
2018 AS-04 33 67 0 0 0 0 0 100 0 12
2018 AS-05 42 50 0 8 0 0 0 92 8 12
2017 AS 29 40 17 9 3 2 0 70 13 122
2017 AS-01 50 37 14 0 0 0 0 86 0 22
2017 AS-02 24 45 17 10 0 3 0 71 11 29
2017 AS-03 35 35 20 10 0 0 0 70 10 20
2017 AS-04 31 46 12 8 4 0 0 77 12 26
2017 AS-05 14 36 21 7 14 7 0 54 23 14
2014 AS 20 45 20 8 7 1 0 65 15 116
2014 AS-01 26 48 22 0 0 4 0 77 0 23
2014 AS-02 21 35 29 9 6 0 0 56 15 34
2014 AS-03 21 53 16 11 0 0 0 74 11 19
2014 AS-04 24 38 19 10 10 0 0 62 19 21
2014 AS-06 9 64 0 9 18 0 0 73 27 11
2011 AS 27 29 17 13 13 1 0 56 26 135
2011 AS-01 34 32 13 13 9 0 0 66 21 47
2011 AS-02 16 29 20 11 20 4 0 47 33 45
2011 AS-03 25 25 25 25 0 0 0 50 25 16
2011 AS-04 38 15 8 15 23 0 0 54 38 13
2008 AS 27 28 12 11 16 5 0 58 29 81
2008 AS-01 31 6 6 13 25 19 0 46 46 16
2008 AS-02 36 25 7 11 21 0 0 61 32 28
2008 AS-03 15 46 15 8 8 8 0 67 17 13
2008 AS-05 20 50 30 0 0 0 0 70 0 10

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 36 13 6 6 3 0 74 13 180
2019 AS-01 49 30 11 3 5 3 0 81 8 37
2019 AS-02 39 37 12 7 4 2 0 77 11 57
2019 AS-03 29 43 18 0 7 4 0 74 7 28
2019 AS-04 26 42 5 5 16 5 0 72 22 19
2019 AS-05 35 30 10 10 10 5 0 68 21 20
2018 AS 38 33 13 10 0 6 0 76 10 126
2018 AS-01 43 26 26 0 0 4 0 73 0 23
2018 AS-02 53 31 3 6 0 8 0 91 6 36
2018 AS-03 31 34 16 9 0 9 0 72 10 32
2018 AS-04 33 42 8 17 0 0 0 75 17 12
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 18 40 19 11 7 4 1 61 19 122
2017 AS-01 41 46 5 4 0 5 0 91 4 22
2017 AS-02 21 38 17 3 10 10 0 65 15 29
2017 AS-03 20 45 15 15 5 0 0 65 20 20
2017 AS-04 12 46 19 15 4 0 4 60 20 26
2017 AS-05 0 43 21 14 14 7 0 46 31 14
2014 AS 10 39 22 20 7 3 0 50 27 116
2014 AS-01 22 48 22 4 0 4 0 73 5 23
2014 AS-02 9 29 29 18 9 6 0 41 28 34
2014 AS-03 5 37 26 26 5 0 0 42 32 19
2014 AS-04 10 43 10 29 10 0 0 52 38 21
2014 AS-06 9 36 18 27 9 0 0 45 36 11
2011 AS 15 35 21 17 8 4 0 52 26 135
2011 AS-01 17 43 19 11 9 2 0 61 20 47
2011 AS-02 11 31 18 24 9 7 0 45 36 45
2011 AS-03 13 25 44 6 6 6 0 40 13 16
2011 AS-04 23 31 15 15 15 0 0 54 31 13
2008 AS 15 25 16 29 11 3 1 42 42 80
2008 AS-01 13 19 13 25 13 13 6 38 46 16
2008 AS-02 22 30 4 26 19 0 0 52 44 27
2008 AS-03 8 23 8 62 0 0 0 31 62 13
2008 AS-05 10 20 50 20 0 0 0 30 20 10

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 31 15 12 4 3 0 68 17 180
2019 AS-01 51 32 11 0 3 3 0 86 3 37
2019 AS-02 37 32 9 19 2 2 0 70 21 57
2019 AS-03 29 29 29 7 4 4 0 59 11 28
2019 AS-04 26 37 11 11 11 5 0 67 22 19
2019 AS-05 25 30 20 15 5 5 0 58 21 20
2018 AS 30 41 14 6 4 5 0 75 10 126
2018 AS-01 35 39 26 0 0 0 0 74 0 23
2018 AS-02 44 39 6 3 3 6 0 88 6 36
2018 AS-03 22 38 16 9 3 13 0 68 14 32
2018 AS-04 25 75 0 0 0 0 0 100 0 12
2018 AS-05 25 42 17 8 8 0 0 67 17 12
2017 AS 23 35 15 18 6 2 1 60 25 122
2017 AS-01 32 46 14 8 0 0 0 78 8 22
2017 AS-02 31 38 10 10 3 7 0 74 15 29
2017 AS-03 30 20 25 20 5 0 0 50 25 20
2017 AS-04 15 42 12 19 8 0 4 60 28 26
2017 AS-05 7 36 21 21 7 7 0 46 31 14
2014 AS 11 36 18 22 10 2 0 48 33 116
2014 AS-01 13 48 13 17 4 4 0 64 23 23
2014 AS-02 12 26 21 26 15 0 0 38 41 34
2014 AS-03 16 32 5 32 11 5 0 50 44 19
2014 AS-04 5 33 29 19 14 0 0 38 33 21
2014 AS-06 9 45 18 18 9 0 0 55 27 11
2011 AS 10 35 18 21 13 3 0 47 35 135
2011 AS-01 11 40 13 17 15 4 0 53 33 47
2011 AS-02 7 38 20 18 18 0 0 44 36 45
2011 AS-03 6 19 19 31 13 13 0 29 50 16
2011 AS-04 23 31 23 15 8 0 0 54 23 13
2008 AS 11 30 15 24 18 3 0 42 42 80
2008 AS-01 7 33 13 13 20 13 0 46 38 15
2008 AS-02 14 39 11 21 14 0 0 54 36 28
2008 AS-03 15 31 8 23 23 0 0 46 46 13
2008 AS-05 10 10 30 30 20 0 0 20 50 10
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 38 41 9 9 3 0 0 79 12 180
2019 AS-01 57 30 5 3 5 0 0 86 8 37
2019 AS-02 23 51 11 14 2 0 0 74 16 57
2019 AS-03 36 50 7 7 0 0 0 86 7 28
2019 AS-04 26 53 11 0 11 0 0 79 11 19
2019 AS-05 45 25 20 10 0 0 0 70 10 20
2018 AS 55 33 4 5 2 1 1 90 6 127
2018 AS-01 48 39 0 0 9 0 4 91 9 23
2018 AS-02 54 41 3 3 0 0 0 95 3 37
2018 AS-03 53 34 3 6 0 3 0 90 6 32
2018 AS-04 92 8 0 0 0 0 0 100 0 12
2018 AS-05 50 42 0 8 0 0 0 92 8 12
2017 AS 37 40 13 7 2 1 0 78 9 122
2017 AS-01 45 37 14 0 5 0 0 82 5 22
2017 AS-02 48 14 24 10 0 3 0 65 11 29
2017 AS-03 45 50 0 5 0 0 0 95 5 20
2017 AS-04 31 54 8 4 4 0 0 85 8 26
2017 AS-05 21 57 14 7 0 0 0 79 7 14
2014 AS 28 38 16 9 8 0 0 66 17 116
2014 AS-01 39 35 13 4 9 0 0 74 13 23
2014 AS-02 32 32 15 12 9 0 0 65 21 34
2014 AS-03 26 42 16 5 11 0 0 68 16 19
2014 AS-04 24 43 19 10 5 0 0 67 14 21
2014 AS-06 18 45 18 9 9 0 0 64 18 11
2011 AS 28 42 8 14 7 0 0 70 22 134
2011 AS-01 36 45 2 11 6 0 0 81 17 47
2011 AS-02 22 38 11 20 9 0 0 60 29 45
2011 AS-03 31 44 19 0 6 0 0 75 6 16
2011 AS-04 15 46 8 23 8 0 0 62 31 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 37 9 9 3 0 0 79 12 179
2019 AS-01 65 24 5 3 3 0 0 89 5 37
2019 AS-02 32 34 13 18 4 0 0 66 21 56
2019 AS-03 21 57 11 11 0 0 0 79 11 28
2019 AS-04 37 47 5 5 5 0 0 84 11 19
2019 AS-05 50 45 5 0 0 0 0 95 0 20
2018 AS 45 39 9 6 2 0 0 83 7 127
2018 AS-01 39 30 13 9 9 0 0 70 17 23
2018 AS-02 41 51 8 0 0 0 0 92 0 37
2018 AS-03 50 34 13 3 0 0 0 84 3 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 58 25 8 8 0 0 0 83 8 12
2017 AS 31 43 13 9 3 1 0 74 13 121
2017 AS-01 37 27 13 14 9 0 0 64 23 22
2017 AS-02 35 31 21 10 0 3 0 68 11 29
2017 AS-03 40 55 0 5 0 0 0 95 5 20
2017 AS-04 28 56 8 4 4 0 0 84 8 25
2017 AS-05 21 57 14 7 0 0 0 79 7 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 29 9 8 4 0 1 79 12 177
2019 AS-01 67 17 11 6 0 0 0 83 6 36
2019 AS-02 36 36 9 13 4 0 2 74 17 55
2019 AS-03 43 36 7 7 7 0 0 79 14 28
2019 AS-04 37 37 11 5 11 0 0 74 16 19
2019 AS-05 55 30 5 10 0 0 0 85 10 20
2018 AS 59 32 5 3 2 0 0 90 5 126
2018 AS-01 57 35 0 0 9 0 0 91 9 23
2018 AS-02 67 28 3 3 0 0 0 94 3 36
2018 AS-03 53 38 6 3 0 0 0 91 3 32
2018 AS-04 75 17 8 0 0 0 0 92 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 40 41 8 7 2 1 0 82 10 122
2017 AS-01 36 41 9 5 5 5 0 81 10 22
2017 AS-02 45 31 10 10 3 0 0 76 14 29
2017 AS-03 35 55 10 0 0 0 0 90 0 20
2017 AS-04 50 31 4 12 4 0 0 81 15 26
2017 AS-05 43 50 0 7 0 0 0 93 7 14
2014 AS 30 42 9 9 7 1 2 74 17 116
2014 AS-01 39 30 13 9 4 4 0 73 14 23
2014 AS-02 32 38 12 9 6 0 3 73 15 34
2014 AS-03 47 37 0 11 0 0 5 89 11 19
2014 AS-04 19 52 5 10 14 0 0 71 24 21
2014 AS-06 18 55 9 9 9 0 0 73 18 11
2011 AS 38 37 7 7 11 0 0 75 18 134
2011 AS-01 49 34 4 2 11 0 0 83 13 47
2011 AS-02 38 31 4 7 20 0 0 69 27 45
2011 AS-03 25 50 19 6 0 0 0 75 6 16
2011 AS-04 31 38 8 15 8 0 0 69 23 13
2008 AS 31 38 11 10 10 0 0 69 20 81
2008 AS-01 13 38 19 19 13 0 0 50 31 16
2008 AS-02 46 32 0 4 18 0 0 79 21 28
2008 AS-03 38 31 15 8 8 0 0 69 15 13
2008 AS-05 20 30 40 10 0 0 0 50 10 10

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 40 9 8 2 0 0 80 11 179
2019 AS-01 49 30 8 11 3 0 0 78 14 37
2019 AS-02 39 49 5 5 2 0 0 88 7 57
2019 AS-03 32 32 14 18 4 0 0 64 21 28
2019 AS-04 21 68 5 0 5 0 0 89 5 19
2019 AS-05 47 32 21 0 0 0 0 79 0 19
2018 AS 43 41 8 4 2 0 2 86 6 127
2018 AS-01 35 35 9 13 4 0 4 73 18 23
2018 AS-02 46 41 8 3 3 0 0 86 5 37
2018 AS-03 28 63 3 0 3 0 3 94 3 32
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 75 17 8 0 0 0 0 92 0 12
2017 AS 48 34 11 7 1 0 0 82 7 122
2017 AS-01 31 41 18 9 0 0 0 73 9 22
2017 AS-02 59 28 10 0 3 0 0 86 3 29
2017 AS-03 45 35 15 5 0 0 0 80 5 20
2017 AS-04 54 34 4 8 0 0 0 88 8 26
2017 AS-05 64 14 14 7 0 0 0 79 7 14
2014 AS 36 41 11 7 4 0 1 77 11 116
2014 AS-01 39 39 13 4 4 0 0 78 9 23
2014 AS-02 32 38 9 12 6 0 3 73 18 34
2014 AS-03 26 58 16 0 0 0 0 84 0 19
2014 AS-04 48 19 10 14 10 0 0 67 24 21
2014 AS-06 45 55 0 0 0 0 0 100 0 11
2011 AS 37 39 8 10 4 0 1 77 15 135
2011 AS-01 32 34 13 11 6 0 4 69 18 47
2011 AS-02 27 47 9 13 4 0 0 73 18 45
2011 AS-03 38 50 6 6 0 0 0 88 6 16
2011 AS-04 54 31 0 8 8 0 0 85 15 13
2008 AS 23 35 26 11 4 0 1 59 15 81
2008 AS-01 6 38 25 19 13 0 0 44 31 16
2008 AS-02 25 36 18 18 0 0 4 63 19 28
2008 AS-03 46 31 15 8 0 0 0 77 8 13
2008 AS-05 10 50 40 0 0 0 0 60 0 10

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 34 31 13 11 6 5 0 68 18 180
2019 AS-01 54 22 3 8 5 8 0 82 15 37
2019 AS-02 35 30 18 12 2 4 0 67 15 57
2019 AS-03 25 36 14 21 4 0 0 61 25 28
2019 AS-04 16 37 16 5 16 11 0 59 24 19
2019 AS-05 30 35 10 10 10 5 0 68 21 20
2018 AS 45 35 10 5 4 1 1 81 9 127
2018 AS-01 48 35 9 4 4 0 0 83 9 23
2018 AS-02 51 38 8 3 0 0 0 89 3 37
2018 AS-03 38 28 13 9 6 3 3 70 17 32
2018 AS-04 58 25 8 0 8 0 0 83 8 12
2018 AS-05 50 50 0 0 0 0 0 100 0 12
2017 AS 42 36 12 2 3 4 0 81 6 122
2017 AS-01 54 37 9 0 0 0 0 91 0 22
2017 AS-02 55 24 10 0 3 7 0 85 4 29
2017 AS-03 45 35 10 5 5 0 0 80 10 20
2017 AS-04 35 46 11 4 4 0 0 81 8 26
2017 AS-05 36 21 14 0 7 21 0 73 9 14
2014 AS 41 30 10 5 7 3 3 76 13 116
2014 AS-01 39 17 13 9 13 4 4 62 24 23
2014 AS-02 53 18 9 6 6 0 9 77 13 34
2014 AS-03 21 47 16 5 5 5 0 72 11 19
2014 AS-04 43 38 5 5 0 10 0 89 5 21
2014 AS-06 45 36 18 0 0 0 0 82 0 11
2011 AS 33 38 14 9 4 0 2 72 14 135
2011 AS-01 32 38 15 4 9 0 2 72 13 47
2011 AS-02 33 31 11 18 2 0 4 67 21 45
2011 AS-03 25 38 31 6 0 0 0 63 6 16
2011 AS-04 38 38 15 0 8 0 0 77 8 13
2008 AS 12 33 22 21 10 0 1 46 31 81
2008 AS-01 0 38 25 25 13 0 0 38 38 16
2008 AS-02 21 29 14 21 11 0 4 52 33 28
2008 AS-03 23 38 15 23 0 0 0 62 23 13
2008 AS-05 10 40 40 10 0 0 0 50 10 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 28 24 13 16 13 3 2 55 31 180
2019 AS-01 43 19 8 11 11 8 0 68 24 37
2019 AS-02 26 25 16 18 16 0 0 51 33 57
2019 AS-03 21 21 14 21 18 0 4 44 41 28
2019 AS-04 11 42 16 11 16 0 5 56 28 19
2019 AS-05 15 25 15 25 5 10 5 47 35 20
2018 AS 25 36 16 10 7 2 4 65 18 127
2018 AS-01 30 22 17 13 13 4 0 55 27 23
2018 AS-02 19 51 19 8 3 0 0 70 11 37
2018 AS-03 16 25 19 16 9 3 13 48 30 32
2018 AS-04 50 42 0 0 8 0 0 92 8 12
2018 AS-05 50 42 8 0 0 0 0 92 0 12
2017 AS 26 34 14 10 10 4 3 64 21 122
2017 AS-01 9 32 18 18 5 14 5 50 27 22
2017 AS-02 28 48 0 3 14 3 3 81 19 29
2017 AS-03 35 30 5 10 15 0 5 68 27 20
2017 AS-04 35 27 26 8 4 0 0 62 12 26
2017 AS-05 29 21 7 21 7 7 7 58 33 14
2014 AS 16 30 10 16 22 2 3 48 41 116
2014 AS-01 9 35 0 26 26 0 4 45 55 23
2014 AS-02 18 29 9 9 24 6 6 53 37 34
2014 AS-03 16 11 21 16 32 0 5 28 50 19
2014 AS-04 24 33 10 24 10 0 0 57 33 21
2014 AS-06 9 55 18 9 9 0 0 64 18 11
2011 AS 10 17 18 21 28 1 4 29 52 134
2011 AS-01 4 17 26 15 30 4 4 23 49 47
2011 AS-02 5 11 11 25 39 0 9 18 70 44
2011 AS-03 6 25 19 38 13 0 0 31 50 16
2011 AS-04 23 23 15 15 23 0 0 46 38 13
2008 AS 12 27 20 16 23 0 1 40 40 81
2008 AS-01 13 13 19 25 31 0 0 25 56 16
2008 AS-02 7 39 11 11 29 0 4 48 41 28
2008 AS-03 15 23 31 23 8 0 0 38 31 13
2008 AS-05 10 30 40 10 10 0 0 40 20 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 55 26 6 6 3 0 6 85 9 179
2019 AS-01 70 11 8 5 0 0 5 86 6 37
2019 AS-02 55 25 5 9 0 0 5 85 9 56
2019 AS-03 57 25 7 4 4 0 4 85 7 28
2019 AS-04 53 32 5 0 11 0 0 84 11 19
2019 AS-05 50 30 5 0 10 0 5 84 11 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 66 11 8 2 4 1 9 85 6 179
2019 AS-01 68 8 8 3 8 3 3 80 11 37
2019 AS-02 66 9 11 0 5 0 9 82 6 56
2019 AS-03 68 18 7 0 0 0 7 92 0 28
2019 AS-04 68 5 11 0 5 0 11 82 6 19
2019 AS-05 65 15 5 5 0 0 10 89 6 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 20 10 6 2 1 2 82 8 178
2019 AS-01 62 16 5 5 5 3 3 83 11 37
2019 AS-02 64 16 11 5 2 0 2 81 7 55
2019 AS-03 39 32 18 7 0 0 4 74 7 28
2019 AS-04 53 26 16 5 0 0 0 79 5 19
2019 AS-05 70 15 5 5 0 0 5 89 5 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 18 11 7 3 3 3 76 12 177
2019 AS-01 59 16 8 5 5 3 3 80 11 37
2019 AS-02 61 13 11 5 4 5 2 79 10 56
2019 AS-03 37 22 22 11 4 0 4 62 15 27
2019 AS-04 33 22 6 17 0 11 11 71 21 18
2019 AS-05 55 25 10 5 0 0 5 84 5 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 65 16 8 4 1 2 4 86 6 178
2019 AS-01 65 14 11 3 3 3 3 83 6 37
2019 AS-02 64 11 11 7 0 2 5 80 8 55
2019 AS-03 64 29 4 0 0 0 4 96 0 28
2019 AS-04 68 11 5 11 0 5 0 83 11 19
2019 AS-05 70 15 0 5 0 5 5 94 6 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 71 12 10 1 2 1 3 87 3 179
2019 AS-01 73 8 11 3 0 3 3 86 3 37
2019 AS-02 71 13 11 2 2 0 2 85 4 56
2019 AS-03 68 21 7 0 0 0 4 93 0 28
2019 AS-04 63 16 11 0 5 5 0 83 6 19
2019 AS-05 75 5 10 0 5 0 5 84 5 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 73 8 6 3 1 3 6 89 4 178
2019 AS-01 78 3 5 0 3 8 3 91 3 37
2019 AS-02 58 13 15 4 0 4 7 80 4 55
2019 AS-03 79 7 4 7 0 0 4 89 7 28
2019 AS-04 79 5 0 5 5 0 5 89 11 19
2019 AS-05 85 10 0 0 0 0 5 100 0 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 78 6 4 1 0 2 9 94 1 178
2019 AS-01 86 3 3 0 0 3 6 97 0 36
2019 AS-02 73 7 7 2 0 2 9 90 2 56
2019 AS-03 82 4 7 0 0 0 7 92 0 28
2019 AS-04 63 0 5 5 0 5 21 86 7 19
2019 AS-05 85 5 0 0 0 5 5 100 0 20

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 39 7 9 3 1 0 81 12 178
2019 AS-01 59 24 8 3 5 0 0 84 8 37
2019 AS-02 30 44 5 16 5 0 0 74 21 57
2019 AS-03 29 54 11 7 0 0 0 82 7 28
2019 AS-04 28 56 6 6 6 0 0 83 11 18
2019 AS-05 60 25 5 5 0 5 0 89 5 20
2018 AS 44 33 13 6 2 0 2 78 8 126
2018 AS-01 26 30 22 13 4 0 4 59 18 23
2018 AS-02 43 38 14 3 0 0 3 83 3 37
2018 AS-03 42 35 10 6 6 0 0 77 13 31
2018 AS-04 33 50 17 0 0 0 0 83 0 12
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 40 44 9 3 2 0 2 86 5 122
2017 AS-01 22 46 18 9 0 0 5 71 10 22
2017 AS-02 35 45 14 0 3 0 3 82 4 29
2017 AS-03 45 55 0 0 0 0 0 100 0 20
2017 AS-04 50 38 0 8 4 0 0 88 12 26
2017 AS-05 64 21 14 0 0 0 0 86 0 14
2014 AS 27 49 9 9 6 0 0 76 16 116
2014 AS-01 22 48 13 9 9 0 0 70 17 23
2014 AS-02 21 50 12 9 9 0 0 71 18 34
2014 AS-03 26 47 11 11 5 0 0 74 16 19
2014 AS-04 33 48 0 14 5 0 0 81 19 21
2014 AS-06 27 55 9 9 0 0 0 82 9 11
2011 AS 29 42 14 8 7 0 1 72 15 132
2011 AS-01 28 43 17 6 4 0 2 72 11 47
2011 AS-02 21 49 9 7 14 0 0 70 21 43
2011 AS-03 25 38 25 6 6 0 0 63 13 16
2011 AS-04 50 25 8 17 0 0 0 75 17 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 25 13 9 4 0 0 74 13 180
2019 AS-01 68 14 14 3 3 0 0 81 5 37
2019 AS-02 33 35 12 14 5 0 0 68 19 57
2019 AS-03 46 25 14 14 0 0 0 71 14 28
2019 AS-04 32 42 11 5 11 0 0 74 16 19
2019 AS-05 70 10 10 10 0 0 0 80 10 20
2018 AS 53 30 9 6 2 0 0 83 8 124
2018 AS-01 48 22 13 9 9 0 0 70 17 23
2018 AS-02 47 39 8 6 0 0 0 86 6 36
2018 AS-03 50 34 6 6 3 0 0 84 9 32
2018 AS-04 58 25 8 8 0 0 0 83 8 12
2018 AS-05 82 18 0 0 0 0 0 100 0 11
2017 AS 47 34 8 7 3 0 1 82 10 122
2017 AS-01 36 41 5 9 9 0 0 77 18 22
2017 AS-02 45 35 7 7 3 0 3 82 10 29
2017 AS-03 60 25 10 5 0 0 0 85 5 20
2017 AS-04 50 27 8 12 4 0 0 77 15 26
2017 AS-05 57 29 14 0 0 0 0 86 0 14
2014 AS 34 42 9 5 9 0 0 77 14 116
2014 AS-01 30 35 26 0 9 0 0 65 9 23
2014 AS-02 32 44 9 3 12 0 0 76 15 34
2014 AS-03 42 32 5 21 0 0 0 74 21 19
2014 AS-04 38 48 0 5 10 0 0 86 14 21
2014 AS-06 27 64 0 0 9 0 0 91 9 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 48 35 10 5 2 0 0 83 7 176
2019 AS-01 68 22 5 0 5 0 0 89 5 37
2019 AS-02 34 43 14 9 0 0 0 77 9 56
2019 AS-03 44 44 7 0 4 0 0 89 4 27
2019 AS-04 33 50 11 6 0 0 0 83 6 18
2019 AS-05 55 35 5 0 5 0 0 90 5 20
2018 AS 51 32 13 2 1 0 0 83 3 127
2018 AS-01 61 17 17 0 4 0 0 78 4 23
2018 AS-02 51 35 11 3 0 0 0 86 3 37
2018 AS-03 50 31 19 0 0 0 0 81 0 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 58 42 0 0 0 0 0 100 0 12
2017 AS 41 42 12 4 1 0 0 83 5 122
2017 AS-01 31 60 9 0 0 0 0 91 0 22
2017 AS-02 55 24 17 3 0 0 0 80 3 29
2017 AS-03 50 50 0 0 0 0 0 100 0 20
2017 AS-04 35 42 11 8 4 0 0 77 12 26
2017 AS-05 43 29 21 7 0 0 0 71 7 14
2014 AS 28 51 10 7 3 0 0 79 10 116
2014 AS-01 35 30 22 9 4 0 0 65 13 23
2014 AS-02 32 47 9 3 9 0 0 79 12 34
2014 AS-03 32 53 16 0 0 0 0 84 0 19
2014 AS-04 24 62 0 14 0 0 0 86 14 21
2014 AS-06 9 82 0 9 0 0 0 91 9 11
2011 AS 29 44 19 6 1 1 0 74 7 135
2011 AS-01 32 40 21 4 0 2 0 74 4 47
2011 AS-02 20 47 22 9 2 0 0 67 11 45
2011 AS-03 19 56 13 13 0 0 0 75 13 16
2011 AS-04 46 31 15 0 8 0 0 77 8 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 32 41 15 6 3 3 1 75 9 179
2019 AS-01 50 22 17 6 3 3 0 74 9 36
2019 AS-02 26 44 11 12 0 5 2 75 13 57
2019 AS-03 29 50 21 0 0 0 0 79 0 28
2019 AS-04 21 58 11 0 11 0 0 79 11 19
2019 AS-05 25 45 15 5 5 5 0 74 11 20
2018 AS 35 43 11 5 1 4 2 82 6 126
2018 AS-01 27 36 23 9 0 5 0 67 10 22
2018 AS-02 27 57 8 0 0 5 3 91 0 37
2018 AS-03 38 38 9 9 3 0 3 77 13 32
2018 AS-04 33 58 0 0 0 8 0 100 0 12
2018 AS-05 75 17 0 0 0 8 0 100 0 12
2017 AS 31 44 16 3 2 2 2 78 6 122
2017 AS-01 32 37 18 5 0 5 5 76 5 22
2017 AS-02 38 38 14 3 3 0 3 78 7 29
2017 AS-03 50 30 15 0 5 0 0 80 5 20
2017 AS-04 23 57 8 8 4 0 0 81 12 26
2017 AS-05 29 57 7 0 0 7 0 92 0 14

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 27 11 6 3 1 1 80 9 179
2019 AS-01 75 17 0 6 0 3 0 94 6 36
2019 AS-02 47 23 18 7 5 0 0 70 12 57
2019 AS-03 36 46 11 4 0 0 4 85 4 28
2019 AS-04 32 37 11 11 11 0 0 68 21 19
2019 AS-05 70 25 0 5 0 0 0 95 5 20
2018 AS 54 30 11 3 0 1 1 86 3 127
2018 AS-01 43 35 17 4 0 0 0 78 4 23
2018 AS-02 54 35 5 3 0 0 3 92 3 37
2018 AS-03 53 31 9 3 0 3 0 87 3 32
2018 AS-04 83 8 8 0 0 0 0 92 0 12
2018 AS-05 83 17 0 0 0 0 0 100 0 12
2017 AS 49 31 9 7 2 1 1 82 9 122
2017 AS-01 46 31 5 14 0 5 0 81 14 22
2017 AS-02 52 28 17 0 0 0 3 82 0 29
2017 AS-03 45 45 5 0 5 0 0 90 5 20
2017 AS-04 54 30 11 4 0 0 0 85 4 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14
2014 AS 35 34 16 7 4 3 2 72 12 116
2014 AS-01 39 26 17 4 9 4 0 68 14 23
2014 AS-02 32 41 12 6 3 0 6 78 9 34
2014 AS-03 53 21 16 5 0 5 0 78 6 19
2014 AS-04 29 29 19 14 5 5 0 60 20 21
2014 AS-06 27 36 18 9 9 0 0 64 18 11
2011 AS 34 41 13 7 3 1 1 77 10 135
2011 AS-01 36 43 11 4 4 2 0 80 9 47
2011 AS-02 18 42 20 13 4 0 2 61 18 45
2011 AS-03 31 50 13 6 0 0 0 81 6 16
2011 AS-04 46 38 15 0 0 0 0 85 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 31 15 7 1 0 1 77 8 178
2019 AS-01 68 16 11 3 0 0 3 86 3 37
2019 AS-02 45 39 13 4 0 0 0 84 4 56
2019 AS-03 48 37 4 7 0 0 4 88 8 27
2019 AS-04 21 26 32 11 11 0 0 47 21 19
2019 AS-05 40 25 15 20 0 0 0 65 20 20
2018 AS 51 32 13 2 1 0 1 84 3 127
2018 AS-01 74 22 4 0 0 0 0 96 0 23
2018 AS-02 59 32 8 0 0 0 0 92 0 37
2018 AS-03 44 41 13 0 3 0 0 84 3 32
2018 AS-04 42 33 17 0 0 0 8 82 0 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 44 37 8 8 2 0 1 82 10 122
2017 AS-01 54 37 5 5 0 0 0 91 5 22
2017 AS-02 48 38 10 0 0 0 3 89 0 29
2017 AS-03 55 40 0 5 0 0 0 95 5 20
2017 AS-04 38 46 8 4 4 0 0 85 8 26
2017 AS-05 36 29 14 14 7 0 0 64 21 14
2014 AS 38 37 16 6 3 0 0 75 9 116
2014 AS-01 70 13 13 0 4 0 0 83 4 23
2014 AS-02 35 41 18 6 0 0 0 76 6 34
2014 AS-03 53 42 5 0 0 0 0 95 0 19
2014 AS-04 14 48 10 19 10 0 0 62 29 21
2014 AS-06 18 36 36 9 0 0 0 55 9 11
2011 AS 47 36 10 7 0 0 0 83 7 135
2011 AS-01 57 32 6 4 0 0 0 89 4 47
2011 AS-02 60 29 11 0 0 0 0 89 0 45
2011 AS-03 19 44 25 13 0 0 0 63 13 16
2011 AS-04 31 46 15 8 0 0 0 77 8 13
2008 AS 27 40 19 11 2 0 1 68 14 81
2008 AS-01 31 50 13 0 0 0 6 87 0 16
2008 AS-02 32 46 7 11 4 0 0 79 14 28
2008 AS-03 38 31 15 15 0 0 0 69 15 13
2008 AS-05 0 40 50 10 0 0 0 40 10 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 21 9 10 4 1 3 76 15 179
2019 AS-01 68 16 5 5 3 3 0 86 8 37
2019 AS-02 36 25 13 16 4 2 5 65 21 56
2019 AS-03 50 29 4 7 4 0 7 85 12 28
2019 AS-04 47 21 5 16 11 0 0 68 26 19
2019 AS-05 60 25 10 5 0 0 0 85 5 20
2017 AS 48 22 10 6 2 2 9 79 9 121
2017 AS-01 45 23 14 0 5 0 14 79 5 22
2017 AS-02 54 18 7 4 0 7 11 87 4 28
2017 AS-03 55 25 5 5 0 0 10 89 6 20
2017 AS-04 46 12 12 8 8 3 12 68 18 26
2017 AS-05 50 43 0 7 0 0 0 93 7 14
2014 AS 41 25 10 7 5 4 7 75 14 116
2014 AS-01 35 9 17 9 9 13 9 56 22 23
2014 AS-02 41 26 12 3 0 0 18 82 4 34
2014 AS-03 63 16 5 11 5 0 0 79 16 19
2014 AS-04 33 33 5 10 10 10 0 74 21 21
2014 AS-06 18 45 18 9 9 0 0 64 18 11
2011 AS 39 26 11 10 10 3 1 68 20 133
2011 AS-01 38 23 11 13 11 2 2 64 24 47
2011 AS-02 40 21 12 12 12 5 0 63 24 43
2011 AS-03 38 38 6 13 6 0 0 75 19 16
2011 AS-04 31 46 8 0 8 8 0 83 8 13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 AS 37 25 38 180
2019 AS-01 32 24 43 37
2019 AS-02 35 26 39 57
2019 AS-03 36 21 43 28
2019 AS-04 42 37 21 19
2019 AS-05 45 20 35 20
2018 AS 27 24 50 127
2018 AS-01 30 13 57 23
2018 AS-02 24 22 54 37
2018 AS-03 31 13 56 32
2018 AS-04 33 67 0 12
2018 AS-05 17 33 50 12
2017 AS 29 39 32 122
2017 AS-01 41 27 32 22
2017 AS-02 20 42 38 29
2017 AS-03 30 25 45 20
2017 AS-04 19 50 31 26
2017 AS-05 29 57 14 14
2014 AS 46 28 27 116
2014 AS-01 48 26 26 23
2014 AS-02 44 32 24 34
2014 AS-03 53 11 37 19
2014 AS-04 38 33 29 21
2014 AS-06 55 27 18 11
2011 AS 41 29 30 135
2011 AS-01 34 30 36 47
2011 AS-02 51 24 24 45
2011 AS-03 63 25 13 16
2011 AS-04 31 31 38 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 AS 8 14 39 2 30 8 66
2019 AS-01 0 17 17 0 50 17 12
2019 AS-02 0 25 40 0 35 0 20
2019 AS-03 10 10 60 0 10 10 10
2018 AS 6 32 35 0 18 9 34
2018 AS-03 10 30 30 0 20 10 10
2017 AS 8 22 41 3 14 11 36
2014 AS 4 30 45 2 9999 19 53
2014 AS-01 0 18 55 0 9999 27 11
2014 AS-02 0 40 33 7 9999 20 15
2014 AS-03 0 30 50 0 9999 20 10
2011 AS 11 9 63 5 9999 13 56
2011 AS-01 6 6 63 6 9999 19 16
2011 AS-02 13 13 57 4 9999 13 23
2011 AS-03 10 10 60 10 9999 10 10
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 29 6 4 2 0 0 88 6 179
2019 AS-01 67 25 3 3 3 0 0 92 6 36
2019 AS-02 53 30 7 9 2 0 0 82 11 57
2019 AS-03 57 39 4 0 0 0 0 96 0 28
2019 AS-04 53 37 0 5 5 0 0 89 11 19
2019 AS-05 70 15 15 0 0 0 0 85 0 20
2018 AS 64 31 4 1 0 0 0 95 1 127
2018 AS-01 57 26 13 4 0 0 0 83 4 23
2018 AS-02 68 30 3 0 0 0 0 97 0 37
2018 AS-03 72 25 3 0 0 0 0 97 0 32
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 53 37 7 2 2 0 0 90 3 122
2017 AS-01 50 46 0 0 5 0 0 95 5 22
2017 AS-02 55 31 10 3 0 0 0 86 3 29
2017 AS-03 75 20 5 0 0 0 0 95 0 20
2017 AS-04 39 54 4 0 4 0 0 92 4 26
2017 AS-05 64 29 7 0 0 0 0 93 0 14
2014 AS 45 37 14 3 2 0 0 82 4 116
2014 AS-01 52 39 9 0 0 0 0 91 0 23
2014 AS-02 44 26 24 0 6 0 0 71 6 34
2014 AS-03 47 32 11 11 0 0 0 79 11 19
2014 AS-04 52 33 10 5 0 0 0 86 5 21
2014 AS-06 27 55 18 0 0 0 0 82 0 11
2011 AS 36 42 9 5 5 2 0 80 11 135
2011 AS-01 40 43 11 0 6 0 0 83 6 47
2011 AS-02 31 40 4 13 7 4 0 74 21 45
2011 AS-03 25 50 13 0 6 6 0 80 7 16
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 44 39 11 1 5 0 0 83 6 80
2008 AS-01 60 20 20 0 0 0 0 80 0 15
2008 AS-02 54 36 7 0 4 0 0 89 4 28
2008 AS-03 31 46 23 0 0 0 0 77 0 13
2008 AS-05 30 70 0 0 0 0 0 100 0 10

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 49 40 4 3 2 2 0 90 5 179
2019 AS-01 73 24 0 0 0 3 0 100 0 37
2019 AS-02 48 43 4 5 0 0 0 91 5 56
2019 AS-03 43 54 4 0 0 0 0 96 0 28
2019 AS-04 42 42 5 5 5 0 0 84 11 19
2019 AS-05 25 55 10 5 0 5 0 84 5 20
2018 AS 47 40 9 2 0 0 1 88 2 127
2018 AS-01 57 39 4 0 0 0 0 96 0 23
2018 AS-02 51 46 3 0 0 0 0 97 0 37
2018 AS-03 41 44 13 0 0 0 3 87 0 32
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 33 42 17 8 0 0 0 75 8 12
2017 AS 43 38 10 6 2 2 0 82 8 121
2017 AS-01 50 46 5 0 0 0 0 95 0 22
2017 AS-02 42 45 3 3 0 7 0 93 4 29
2017 AS-03 42 37 16 0 5 0 0 79 5 19
2017 AS-04 58 27 4 11 0 0 0 85 11 26
2017 AS-05 43 29 21 7 0 0 0 71 7 14
2014 AS 26 55 9 6 2 2 0 82 8 116
2014 AS-01 26 57 9 4 0 4 0 86 5 23
2014 AS-02 26 50 15 6 0 3 0 79 6 34
2014 AS-03 26 68 5 0 0 0 0 95 0 19
2014 AS-04 19 67 0 10 5 0 0 86 14 21
2014 AS-06 45 27 9 18 0 0 0 73 18 11
2011 AS 27 47 13 10 4 0 0 73 14 135
2011 AS-01 38 49 4 6 2 0 0 87 9 47
2011 AS-02 16 53 13 11 7 0 0 69 18 45
2011 AS-03 19 44 31 6 0 0 0 63 6 16
2011 AS-04 38 23 15 15 8 0 0 62 23 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 10 18 32 26 12 0 1 39 29 176
2019 AS-01 11 9 34 26 17 0 3 44 21 35
2019 AS-02 7 18 33 27 13 0 2 41 26 55
2019 AS-03 7 18 36 32 7 0 0 39 25 28
2019 AS-04 16 21 26 26 11 0 0 37 37 19
2019 AS-05 10 20 45 20 5 0 0 25 30 20
2018 AS 7 19 45 19 10 0 0 29 26 126
2018 AS-01 13 4 52 13 17 0 0 30 17 23
2018 AS-02 0 14 65 16 5 0 0 22 14 37
2018 AS-03 6 29 29 23 13 0 0 35 35 31
2018 AS-04 8 8 33 42 8 0 0 50 17 12
2018 AS-05 17 17 33 25 8 0 0 33 33 12
2017 AS 3 26 44 14 11 0 2 25 30 121
2017 AS-01 0 18 50 14 14 0 5 29 19 22
2017 AS-02 0 24 48 17 7 0 3 25 25 29
2017 AS-03 0 25 40 15 20 0 0 35 25 20
2017 AS-04 8 15 54 12 8 0 4 20 24 26
2017 AS-05 0 38 31 15 15 0 0 31 38 13
2014 AS 8 30 37 16 7 0 3 23 39 116
2014 AS-01 4 13 39 17 17 0 9 38 19 23
2014 AS-02 6 35 24 26 9 0 0 35 41 34
2014 AS-03 5 32 58 5 0 0 0 5 37 19
2014 AS-04 10 24 38 19 5 0 5 25 35 21
2014 AS-06 0 55 45 0 0 0 0 0 55 11
2011 AS 13 27 37 10 10 0 3 21 41 135
2011 AS-01 13 21 32 9 19 0 6 30 36 47
2011 AS-02 11 31 38 13 4 0 2 18 43 45
2011 AS-03 19 25 38 13 6 0 0 19 44 16
2011 AS-04 8 46 31 8 8 0 0 15 54 13
2008 AS 15 38 27 12 7 0 0 20 53 81
2008 AS-01 31 19 19 19 13 0 0 31 50 16
2008 AS-02 11 25 36 21 7 0 0 29 36 28
2008 AS-03 8 54 31 0 8 0 0 8 62 13
2008 AS-05 10 80 0 0 10 0 0 10 90 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 6 24 22 21 24 1 2 46 31 177
2019 AS-01 3 11 14 28 39 3 3 71 15 36
2019 AS-02 9 20 22 20 25 0 4 47 30 55
2019 AS-03 4 29 25 18 21 0 4 41 33 28
2019 AS-04 5 42 16 21 16 0 0 37 47 19
2019 AS-05 5 35 25 20 10 5 0 32 42 20
2018 AS 4 10 27 30 26 1 2 57 15 125
2018 AS-01 0 4 30 22 39 4 0 64 5 23
2018 AS-02 5 5 24 38 24 0 3 64 11 37
2018 AS-03 0 13 30 20 37 0 0 57 13 30
2018 AS-04 8 8 25 25 25 0 8 55 18 12
2018 AS-05 8 8 17 58 8 0 0 67 17 12
2017 AS 7 15 29 26 13 7 3 44 24 121
2017 AS-01 14 5 10 28 24 14 5 64 24 21
2017 AS-02 10 7 24 31 10 10 7 50 21 29
2017 AS-03 5 10 30 20 20 10 5 47 18 20
2017 AS-04 0 23 42 27 8 0 0 35 23 26
2017 AS-05 0 14 43 29 14 0 0 43 14 14
2014 AS 8 28 29 16 11 4 3 29 39 116
2014 AS-01 0 17 22 17 26 9 9 53 21 23
2014 AS-02 12 15 32 21 12 6 3 35 29 34
2014 AS-03 5 32 42 11 5 5 0 17 39 19
2014 AS-04 5 43 24 14 10 0 5 25 50 21
2014 AS-06 0 45 45 9 0 0 0 9 45 11
2011 AS 10 21 30 21 11 2 4 35 33 135
2011 AS-01 17 17 17 19 17 4 9 41 39 47
2011 AS-02 4 20 38 24 9 2 2 35 26 45
2011 AS-03 6 25 38 25 6 0 0 31 31 16
2011 AS-04 8 38 8 31 8 0 8 42 50 13
2008 AS 20 27 27 15 11 0 0 26 47 81
2008 AS-01 31 13 19 25 13 0 0 38 44 16
2008 AS-02 25 18 25 18 14 0 0 32 43 28
2008 AS-03 8 31 31 15 15 0 0 31 38 13
2008 AS-05 10 60 20 0 10 0 0 10 70 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 9 21 34 14 14 3 5 30 33 177
2019 AS-01 8 6 39 11 22 3 11 39 16 36
2019 AS-02 9 18 36 9 21 4 4 33 29 56
2019 AS-03 4 18 36 36 4 0 4 41 22 28
2019 AS-04 11 32 32 0 16 5 5 18 47 19
2019 AS-05 11 42 26 16 5 0 0 21 53 19
2018 AS 5 23 35 20 14 2 1 35 29 125
2018 AS-01 0 26 35 9 26 4 0 36 27 23
2018 AS-02 3 14 41 24 14 3 3 40 17 37
2018 AS-03 10 30 23 20 17 0 0 37 40 30
2018 AS-04 8 25 25 33 8 0 0 42 33 12
2018 AS-05 0 42 25 25 8 0 0 33 42 12
2017 AS 6 19 40 20 9 2 4 31 26 121
2017 AS-01 0 14 32 27 18 0 9 50 15 22
2017 AS-02 3 24 28 31 7 3 3 41 30 29
2017 AS-03 10 15 35 10 20 5 5 33 28 20
2017 AS-04 8 15 54 19 0 0 4 20 24 26
2017 AS-05 0 38 38 15 8 0 0 23 38 13
2014 AS 11 28 32 15 9 3 3 25 41 116
2014 AS-01 0 22 22 17 22 4 13 47 26 23
2014 AS-02 12 21 24 29 12 3 0 42 33 34
2014 AS-03 21 32 37 5 0 5 0 6 56 19
2014 AS-04 19 33 33 5 10 0 0 14 52 21
2014 AS-06 0 36 64 0 0 0 0 0 36 11
2011 AS 12 22 32 16 10 1 6 29 37 135
2011 AS-01 13 13 28 17 19 2 9 40 29 47
2011 AS-02 9 31 29 22 2 0 7 26 43 45
2011 AS-03 19 19 38 13 6 6 0 20 40 16
2011 AS-04 15 15 31 15 15 0 8 33 33 13
2008 AS 12 36 30 10 11 1 0 21 49 81
2008 AS-01 6 38 25 6 19 6 0 27 47 16
2008 AS-02 7 29 39 18 7 0 0 25 36 28
2008 AS-03 31 23 23 8 15 0 0 23 54 13
2008 AS-05 0 80 10 0 10 0 0 10 80 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 3 10 31 31 23 1 1 55 13 178
2019 AS-01 0 6 19 19 53 0 3 74 6 36
2019 AS-02 2 13 29 27 27 2 2 56 15 56
2019 AS-03 4 7 39 39 11 0 0 50 11 28
2019 AS-04 5 5 47 37 5 0 0 42 11 19
2019 AS-05 0 15 45 35 5 0 0 40 15 20
2018 AS 2 11 34 30 20 1 2 52 13 125
2018 AS-01 0 9 17 30 39 0 4 73 9 23
2018 AS-02 3 5 27 43 16 0 5 63 9 37
2018 AS-03 0 10 50 20 20 0 0 40 10 30
2018 AS-04 0 8 42 25 25 0 0 50 8 12
2018 AS-05 0 8 50 33 8 0 0 42 8 12
2017 AS 3 14 30 31 16 0 6 50 18 119
2017 AS-01 5 5 18 37 32 0 5 72 10 22
2017 AS-02 0 14 21 38 17 0 10 61 15 29
2017 AS-03 0 16 27 37 10 0 11 53 18 19
2017 AS-04 0 12 40 36 8 0 4 46 13 25
2017 AS-05 0 31 31 15 23 0 0 38 31 13
2014 AS 5 16 37 25 13 2 2 39 22 116
2014 AS-01 0 4 26 30 22 9 9 63 5 23
2014 AS-02 6 9 32 32 21 0 0 53 15 34
2014 AS-03 5 16 47 26 5 0 0 32 21 19
2014 AS-04 10 29 38 14 10 0 0 24 38 21
2014 AS-06 0 36 55 9 0 0 0 9 36 11
2011 AS 1 13 32 33 15 0 7 52 14 135
2011 AS-01 0 4 26 30 28 0 13 66 5 47
2011 AS-02 2 13 24 42 13 0 4 58 16 45
2011 AS-03 0 19 44 38 0 0 0 38 19 16
2011 AS-04 0 31 38 15 8 0 8 25 33 13
2008 AS 9 20 36 25 9 1 1 34 29 81
2008 AS-01 6 6 25 38 13 6 6 57 14 16
2008 AS-02 18 7 32 36 7 0 0 43 25 28
2008 AS-03 0 31 54 0 15 0 0 15 31 13
2008 AS-05 0 50 30 10 10 0 0 20 50 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 4 12 27 27 23 2 4 53 18 178
2019 AS-01 0 3 17 25 47 3 6 79 3 36
2019 AS-02 5 9 23 30 25 2 5 60 15 56
2019 AS-03 4 21 32 25 14 4 0 41 26 28
2019 AS-04 11 11 32 32 11 0 5 44 22 19
2019 AS-05 5 15 40 20 15 5 0 37 21 20
2018 AS 8 16 27 22 24 1 2 48 25 124
2018 AS-01 5 9 18 14 50 0 5 67 14 22
2018 AS-02 3 8 30 30 24 3 3 57 11 37
2018 AS-03 10 23 29 16 23 0 0 39 32 31
2018 AS-04 18 0 36 18 18 0 9 40 20 11
2018 AS-05 0 25 33 33 8 0 0 42 25 12
2017 AS 10 18 28 22 16 0 7 40 30 120
2017 AS-01 10 0 19 42 24 0 5 70 10 21
2017 AS-02 3 17 17 31 20 0 10 58 23 29
2017 AS-03 5 20 40 10 20 0 5 31 27 20
2017 AS-04 8 23 30 19 8 0 12 31 35 26
2017 AS-05 8 31 46 0 15 0 0 15 38 13
2014 AS 15 29 26 11 8 2 9 21 50 116
2014 AS-01 4 9 26 22 17 4 17 50 17 23
2014 AS-02 9 21 32 18 12 0 9 32 32 34
2014 AS-03 21 26 32 5 0 0 16 6 56 19
2014 AS-04 29 43 10 5 5 5 5 11 79 21
2014 AS-06 18 55 27 0 0 0 0 0 73 11
2011 AS 9 18 27 22 17 2 5 42 29 134
2011 AS-01 11 9 15 24 28 4 9 60 23 46
2011 AS-02 7 16 27 31 16 2 2 49 23 45
2011 AS-03 6 38 44 0 6 0 6 7 47 16
2011 AS-04 8 23 31 23 8 0 8 33 33 13
2008 AS 8 23 39 19 13 0 0 31 30 80
2008 AS-01 0 27 33 27 13 0 0 40 27 15
2008 AS-02 11 18 46 11 14 0 0 25 29 28
2008 AS-03 8 15 38 15 23 0 0 38 23 13
2008 AS-05 0 50 20 20 10 0 0 30 50 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 14 28 19 16 16 2 5 35 45 177
2019 AS-01 6 25 17 19 22 6 6 47 34 36
2019 AS-02 15 29 11 16 20 4 5 40 48 55
2019 AS-03 7 29 25 18 18 0 4 37 37 28
2019 AS-04 21 21 32 5 16 0 5 22 44 19
2019 AS-05 30 35 20 5 5 0 5 11 68 20
2018 AS 9 19 28 24 16 2 2 42 29 124
2018 AS-01 4 17 30 9 30 4 4 43 24 23
2018 AS-02 8 17 25 31 17 0 3 49 26 36
2018 AS-03 0 29 32 19 16 3 0 37 30 31
2018 AS-04 27 0 45 18 9 0 0 27 27 11
2018 AS-05 0 17 25 50 8 0 0 58 17 12
2017 AS 14 22 23 19 9 6 7 32 41 121
2017 AS-01 9 9 36 14 18 5 9 37 21 22
2017 AS-02 7 38 7 24 3 14 7 35 56 29
2017 AS-03 15 25 20 15 5 9 10 25 50 20
2017 AS-04 19 7 35 23 8 0 8 34 29 26
2017 AS-05 0 23 23 31 23 0 0 54 23 13
2014 AS 9 22 27 22 9 7 5 34 35 116
2014 AS-01 4 4 17 22 22 22 9 63 13 23
2014 AS-02 15 12 29 24 9 3 9 37 30 34
2014 AS-03 5 42 21 26 0 0 5 28 50 19
2014 AS-04 10 33 19 19 10 10 0 32 47 21
2014 AS-06 9 27 45 18 0 0 0 18 36 11
2011 AS 7 21 22 21 16 3 9 43 32 135
2011 AS-01 6 17 13 19 26 6 13 55 29 47
2011 AS-02 11 18 22 20 18 2 9 43 33 45
2011 AS-03 6 44 31 19 0 0 0 19 50 16
2011 AS-04 0 23 23 31 8 0 15 45 27 13
2008 AS 19 28 25 12 10 2 4 24 50 81
2008 AS-01 13 19 6 25 13 6 19 50 42 16
2008 AS-02 25 25 21 14 14 0 0 29 50 28
2008 AS-03 15 31 31 8 8 8 0 17 50 13
2008 AS-05 20 50 10 10 10 0 0 20 70 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 9 13 40 23 14 2 1 37 22 176
2019 AS-01 3 11 19 25 36 3 3 65 15 36
2019 AS-02 13 13 45 15 9 4 2 25 27 55
2019 AS-03 4 4 50 36 7 0 0 43 7 28
2019 AS-04 11 21 42 16 11 0 0 26 32 19
2019 AS-05 15 15 45 20 5 0 0 25 30 20
2018 AS 6 12 38 26 15 2 1 42 18 125
2018 AS-01 18 5 32 5 32 9 0 40 25 22
2018 AS-02 0 8 32 43 11 3 3 57 9 37
2018 AS-03 3 19 42 26 10 0 0 35 23 31
2018 AS-04 0 8 50 17 25 0 0 42 8 12
2018 AS-05 8 25 33 25 8 0 0 33 33 12
2017 AS 6 15 41 21 9 6 2 32 23 121
2017 AS-01 9 9 40 9 14 9 9 28 22 22
2017 AS-02 7 17 28 24 7 14 3 38 29 29
2017 AS-03 0 20 35 20 20 5 0 42 21 20
2017 AS-04 0 4 57 35 4 0 0 39 4 26
2017 AS-05 0 23 54 15 8 0 0 23 23 13
2014 AS 13 20 33 16 10 3 5 28 36 116
2014 AS-01 0 13 30 13 17 9 17 41 18 23
2014 AS-02 15 12 29 26 6 6 6 37 30 34
2014 AS-03 21 26 42 11 0 0 0 11 47 19
2014 AS-04 24 14 19 14 29 0 0 43 38 21
2014 AS-06 0 27 64 9 0 0 0 9 27 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 3 4 33 31 26 1 2 59 7 178
2019 AS-01 3 0 35 11 46 0 5 60 3 37
2019 AS-02 5 4 27 39 20 2 4 62 9 56
2019 AS-03 0 4 36 36 25 0 0 61 4 28
2019 AS-04 0 16 26 26 32 0 0 58 16 19
2019 AS-05 0 0 47 37 16 0 0 53 0 19

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 30 36 16 11 5 2 0 67 16 179
2019 AS-01 54 32 5 3 3 3 0 89 6 37
2019 AS-02 30 36 14 13 7 0 0 66 20 56
2019 AS-03 25 32 32 4 4 4 0 59 7 28
2019 AS-04 21 32 16 26 5 0 0 53 32 19
2019 AS-05 5 70 5 15 0 5 0 79 16 20

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 28 7 7 6 1 0 80 13 178
2019 AS-01 65 22 3 0 8 3 0 89 8 37
2019 AS-02 48 29 5 14 4 0 0 77 18 56
2019 AS-03 39 32 7 14 7 0 0 71 21 28
2019 AS-04 32 47 5 0 11 5 0 83 11 19
2019 AS-05 68 16 11 0 5 0 0 84 5 19
2018 AS 51 33 6 8 1 2 0 85 9 126
2018 AS-01 57 30 4 4 4 0 0 87 9 23
2018 AS-02 57 35 3 3 0 3 0 94 3 37
2018 AS-03 42 35 10 10 0 3 0 80 10 31
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 54 30 7 8 2 0 0 84 10 122
2017 AS-01 50 27 14 9 0 0 0 77 9 22
2017 AS-02 55 34 0 10 0 0 0 90 10 29
2017 AS-03 65 30 5 0 0 0 0 95 0 20
2017 AS-04 61 23 0 11 4 0 0 85 15 26
2017 AS-05 43 36 14 7 0 0 0 79 7 14
2014 AS 40 32 13 9 6 0 1 72 15 116
2014 AS-01 43 13 17 4 22 0 0 57 26 23
2014 AS-02 41 29 12 15 3 0 0 71 18 34
2014 AS-03 42 42 5 11 0 0 0 84 11 19
2014 AS-04 43 33 10 10 0 0 5 80 10 21
2014 AS-06 36 27 27 0 9 0 0 64 9 11

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 57 29 3 5 6 0 0 86 11 179
2019 AS-01 73 16 3 3 5 0 0 89 8 37
2019 AS-02 50 32 2 9 7 0 0 82 16 56
2019 AS-03 39 43 7 4 7 0 0 82 11 28
2019 AS-04 58 26 0 5 11 0 0 84 16 19
2019 AS-05 60 30 0 5 5 0 0 90 10 20
2018 AS 60 29 5 6 0 1 0 90 6 126
2018 AS-01 65 22 4 9 0 0 0 87 9 23
2018 AS-02 68 27 3 0 0 3 0 97 0 37
2018 AS-03 58 29 10 3 0 0 0 87 3 31
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 33 50 8 8 0 0 0 83 8 12
2017 AS 59 32 5 3 1 0 0 91 4 121
2017 AS-01 55 36 0 9 0 0 0 91 9 22
2017 AS-02 68 29 0 0 4 0 0 96 4 28
2017 AS-03 60 35 5 0 0 0 0 95 0 20
2017 AS-04 58 30 8 4 0 0 0 89 4 26
2017 AS-05 57 36 7 0 0 0 0 93 0 14
2014 AS 45 39 8 6 3 0 0 84 9 116
2014 AS-01 52 17 13 9 9 0 0 70 17 23
2014 AS-02 56 32 3 9 0 0 0 88 9 34
2014 AS-03 37 53 11 0 0 0 0 89 0 19
2014 AS-04 33 57 10 0 0 0 0 90 0 21
2014 AS-06 45 27 9 9 9 0 0 73 18 11

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 34 8 5 2 0 0 85 7 179
2019 AS-01 65 24 3 5 3 0 0 89 8 37
2019 AS-02 42 35 12 11 0 0 0 77 11 57
2019 AS-03 50 39 11 0 0 0 0 89 0 28
2019 AS-04 37 47 0 5 11 0 0 84 16 19
2019 AS-05 58 32 11 0 0 0 0 89 0 19
2018 AS 55 34 8 2 0 1 0 90 2 125
2018 AS-01 48 26 22 4 0 0 0 74 4 23
2018 AS-02 57 43 0 0 0 0 0 100 0 37
2018 AS-03 47 40 10 0 0 3 0 90 0 30
2018 AS-04 83 17 0 0 0 0 0 100 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 50 36 9 3 1 1 0 86 5 178
2019 AS-01 76 19 3 0 3 0 0 95 3 37
2019 AS-02 48 39 9 4 0 0 0 88 4 56
2019 AS-03 46 36 14 4 0 0 0 82 4 28
2019 AS-04 22 61 6 11 0 0 0 83 11 18
2019 AS-05 40 40 15 0 0 5 0 84 0 20
2018 AS 61 28 7 2 0 2 0 91 2 127
2018 AS-01 57 22 13 0 0 9 0 86 0 23
2018 AS-02 73 24 3 0 0 0 0 97 0 37
2018 AS-03 59 22 9 6 0 3 0 84 6 32
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 58 42 0 0 0 0 0 100 0 12
2017 AS 47 39 9 2 0 2 1 88 3 122
2017 AS-01 63 27 9 0 0 0 0 91 0 22
2017 AS-02 55 34 7 3 0 0 0 90 3 29
2017 AS-03 40 35 15 5 0 0 5 79 5 20
2017 AS-04 50 39 8 0 0 4 0 92 0 26
2017 AS-05 50 36 7 0 0 7 0 92 0 14
2014 AS 33 42 9 8 3 5 0 79 11 116
2014 AS-01 48 35 0 4 4 9 0 90 10 23
2014 AS-02 35 41 9 6 3 6 0 81 9 34
2014 AS-03 21 47 11 16 5 0 0 68 21 19
2014 AS-04 29 38 14 10 0 10 0 74 11 21
2014 AS-06 36 55 9 0 0 0 0 91 0 11
2011 AS 32 41 16 4 4 1 1 74 9 135
2011 AS-01 43 36 13 2 4 2 0 80 7 47
2011 AS-02 22 36 22 9 7 2 2 60 16 45
2011 AS-03 6 69 19 6 0 0 0 75 6 16
2011 AS-04 46 31 15 0 8 0 0 77 8 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 27 13 4 2 4 2 80 7 180
2019 AS-01 65 22 3 3 3 3 3 91 6 37
2019 AS-02 47 28 12 4 2 4 4 81 6 57
2019 AS-03 50 14 21 4 4 7 0 69 8 28
2019 AS-04 32 26 26 11 5 0 0 58 16 19
2019 AS-05 35 40 10 0 0 15 0 88 0 20
2018 AS 55 26 13 2 0 4 0 84 2 127
2018 AS-01 57 17 26 0 0 0 0 74 0 23
2018 AS-02 59 35 3 3 0 0 0 95 3 37
2018 AS-03 53 22 16 3 0 6 0 80 3 32
2018 AS-04 58 17 0 8 0 17 0 90 10 12
2018 AS-05 58 25 8 0 0 8 0 91 0 12
2017 AS 50 30 11 3 2 2 1 82 6 122
2017 AS-01 54 23 14 5 0 5 0 81 5 22
2017 AS-02 52 31 7 7 3 0 0 83 10 29
2017 AS-03 50 25 15 5 0 0 5 79 5 20
2017 AS-04 54 39 8 0 0 0 0 92 0 26
2017 AS-05 57 29 7 0 0 7 0 92 0 14
2014 AS 40 35 10 4 2 9 0 82 7 116
2014 AS-01 52 17 9 4 4 13 0 80 10 23
2014 AS-02 44 35 6 3 3 9 0 87 6 34
2014 AS-03 37 42 16 5 0 0 0 79 5 19
2014 AS-04 29 33 10 10 0 19 0 76 12 21
2014 AS-06 36 55 9 0 0 0 0 91 0 11

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 58 31 7 2 2 0 0 89 4 179
2019 AS-01 69 25 3 0 3 0 0 94 3 36
2019 AS-02 61 28 7 4 0 0 0 89 4 57
2019 AS-03 54 36 11 0 0 0 0 89 0 28
2019 AS-04 37 42 5 11 5 0 0 79 16 19
2019 AS-05 60 30 10 0 0 0 0 90 0 20
2018 AS 75 17 6 2 0 0 0 92 2 127
2018 AS-01 78 9 9 4 0 0 0 87 4 23
2018 AS-02 86 14 0 0 0 0 0 100 0 37
2018 AS-03 69 22 6 3 0 0 0 91 3 32
2018 AS-04 75 8 17 0 0 0 0 83 0 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 56 36 4 3 1 0 0 92 4 122
2017 AS-01 50 50 0 0 0 0 0 100 0 22
2017 AS-02 62 27 7 3 0 0 0 90 3 29
2017 AS-03 60 30 5 0 5 0 0 90 5 20
2017 AS-04 65 31 0 4 0 0 0 96 4 26
2017 AS-05 57 43 0 0 0 0 0 100 0 14
2014 AS 48 38 6 3 4 0 0 86 8 116
2014 AS-01 52 35 9 0 4 0 0 87 4 23
2014 AS-02 53 35 3 6 3 0 0 88 9 34
2014 AS-03 37 53 5 5 0 0 0 89 5 19
2014 AS-04 57 19 14 0 10 0 0 76 10 21
2014 AS-06 45 45 0 0 9 0 0 91 9 11
2011 AS 40 37 12 7 3 1 0 77 11 134
2011 AS-01 51 23 13 9 4 0 0 74 13 47
2011 AS-02 27 41 16 9 5 2 0 70 14 44
2011 AS-03 19 75 0 6 0 0 0 94 6 16
2011 AS-04 46 31 23 0 0 0 0 77 0 13
2008 AS 35 39 10 8 8 0 1 75 15 80
2008 AS-01 47 33 7 0 13 0 0 80 13 15
2008 AS-02 36 36 7 11 11 0 0 71 21 28
2008 AS-03 31 46 15 8 0 0 0 77 8 13
2008 AS-05 30 50 20 0 0 0 0 80 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 34 15 6 6 3 2 73 12 179
2019 AS-01 57 19 14 0 8 3 0 78 8 37
2019 AS-02 30 30 21 7 5 5 2 64 13 57
2019 AS-03 30 44 7 7 7 4 0 77 15 27
2019 AS-04 16 53 5 5 16 0 5 72 22 19
2019 AS-05 40 30 15 10 0 0 5 74 11 20
2018 AS 33 36 14 7 3 3 4 74 11 126
2018 AS-01 39 22 17 4 13 0 4 64 18 23
2018 AS-02 35 41 11 8 0 0 5 80 9 37
2018 AS-03 26 39 23 6 0 3 3 69 7 31
2018 AS-04 33 42 8 0 8 8 0 82 9 12
2018 AS-05 33 33 8 8 0 17 0 80 10 12
2017 AS 32 35 11 9 2 6 5 74 13 122
2017 AS-01 31 37 9 5 5 5 9 79 11 22
2017 AS-02 38 21 17 7 0 14 3 71 8 29
2017 AS-03 30 45 20 0 0 0 5 79 0 20
2017 AS-04 39 38 0 15 4 0 4 80 20 26
2017 AS-05 29 29 0 14 7 14 7 73 27 14
2014 AS 30 28 12 11 10 3 4 63 24 115
2014 AS-01 26 26 9 4 17 9 9 63 26 23
2014 AS-02 33 27 9 12 9 3 6 67 23 33
2014 AS-03 37 16 21 16 5 0 5 56 22 19
2014 AS-04 38 38 5 5 10 5 0 80 15 21
2014 AS-06 27 36 9 18 9 0 0 64 27 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 29 15 10 7 3 1 67 18 177
2019 AS-01 59 16 14 3 5 3 0 78 8 37
2019 AS-02 38 38 11 9 4 2 0 76 13 56
2019 AS-03 26 26 19 22 7 0 0 52 30 27
2019 AS-04 11 42 11 16 16 5 0 56 33 19
2019 AS-05 37 32 16 5 5 5 0 72 11 19
2018 AS 36 37 12 8 5 2 1 75 13 127
2018 AS-01 30 26 22 13 4 0 4 59 18 23
2018 AS-02 35 46 5 8 3 3 0 83 11 37
2018 AS-03 44 31 13 6 3 3 0 77 10 32
2018 AS-04 33 33 17 8 8 0 0 67 17 12
2018 AS-05 42 33 8 8 8 0 0 75 17 12
2017 AS 30 39 10 14 6 1 2 70 20 122
2017 AS-01 27 40 9 23 0 0 0 68 23 22
2017 AS-02 24 28 17 17 10 3 0 54 28 29
2017 AS-03 40 40 0 15 0 0 5 84 16 20
2017 AS-04 42 39 8 8 4 0 0 81 11 26
2017 AS-05 29 36 21 0 7 0 7 69 8 14
2014 AS 22 41 13 10 7 3 3 68 19 116
2014 AS-01 22 26 17 13 4 9 9 58 21 23
2014 AS-02 21 47 6 9 9 3 6 74 19 34
2014 AS-03 21 53 11 16 0 0 0 74 16 19
2014 AS-04 24 38 14 10 10 5 0 65 20 21
2014 AS-06 36 27 18 9 9 0 0 64 18 11
2011 AS 38 29 13 9 7 2 2 70 17 135
2011 AS-01 40 26 11 9 6 4 4 72 16 47
2011 AS-02 27 33 18 11 9 0 2 61 20 45
2011 AS-03 25 38 13 13 13 0 0 63 25 16
2011 AS-04 62 15 8 0 8 8 0 83 8 13
2008 AS 28 32 10 12 12 4 1 64 26 81
2008 AS-01 25 31 19 6 6 13 0 64 14 16
2008 AS-02 25 25 4 18 21 4 4 54 42 28
2008 AS-03 38 38 23 0 0 0 0 77 0 13
2008 AS-05 30 30 10 20 10 0 0 60 30 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 36 16 6 5 2 0 73 11 180
2019 AS-01 59 24 8 3 3 3 0 86 6 37
2019 AS-02 42 37 16 4 2 0 0 79 5 57
2019 AS-03 25 39 25 7 4 0 0 64 11 28
2019 AS-04 11 42 21 16 11 0 0 53 26 19
2019 AS-05 25 40 10 5 15 5 0 68 21 20
2018 AS 43 40 9 6 1 2 0 84 6 127
2018 AS-01 39 39 13 4 4 0 0 78 9 23
2018 AS-02 49 43 8 0 0 0 0 92 0 37
2018 AS-03 41 38 13 3 0 6 0 83 3 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 33 50 8 8 0 0 0 83 8 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 18 18 17 8 12 3 49 29 179
2019 AS-01 39 36 3 0 6 14 3 90 7 36
2019 AS-02 30 19 21 18 5 5 2 53 25 57
2019 AS-03 18 11 32 14 7 14 4 35 26 28
2019 AS-04 5 11 11 37 26 11 0 18 71 19
2019 AS-05 15 5 25 30 0 20 5 27 40 20
2018 AS 20 24 20 11 7 13 5 54 22 127
2018 AS-01 30 13 17 9 13 13 4 53 26 23
2018 AS-02 24 32 14 11 3 11 5 68 16 37
2018 AS-03 19 28 19 6 13 13 3 56 22 32
2018 AS-04 17 8 42 8 8 17 0 30 20 12
2018 AS-05 8 33 8 8 0 25 17 71 14 12
2017 AS 16 25 17 13 11 12 5 49 30 122
2017 AS-01 9 40 9 5 5 27 5 73 13 22
2017 AS-02 21 31 17 7 14 3 7 58 23 29
2017 AS-03 30 20 10 20 10 5 5 55 34 20
2017 AS-04 15 15 23 19 4 19 4 40 30 26
2017 AS-05 7 29 14 14 14 14 7 45 36 14
2014 AS 9 18 16 20 20 14 4 33 48 116
2014 AS-01 17 17 22 4 22 13 4 42 32 23
2014 AS-02 3 15 12 21 24 18 9 24 60 34
2014 AS-03 0 21 21 37 11 5 5 24 53 19
2014 AS-04 19 24 10 19 14 14 0 50 39 21
2014 AS-06 9 27 18 18 18 9 0 40 40 11
2011 AS 13 17 18 19 21 11 1 34 46 135
2011 AS-01 15 11 21 9 23 17 4 32 41 47
2011 AS-02 7 24 13 20 29 7 0 33 52 45
2011 AS-03 19 31 6 25 6 13 0 57 36 16
2011 AS-04 23 8 0 54 8 8 0 33 67 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 54 37 4 4 1 0 0 91 5 180
2019 AS-01 76 16 5 3 0 0 0 92 3 37
2019 AS-02 51 37 4 5 4 0 0 88 9 57
2019 AS-03 39 50 7 4 0 0 0 89 4 28
2019 AS-04 32 68 0 0 0 0 0 100 0 19
2019 AS-05 65 30 0 5 0 0 0 95 5 20
2017 AS 53 40 2 5 0 0 0 93 5 122
2017 AS-01 68 32 0 0 0 0 0 100 0 22
2017 AS-02 48 41 3 7 0 0 0 90 7 29
2017 AS-03 60 30 0 10 0 0 0 90 10 20
2017 AS-04 50 46 0 4 0 0 0 96 4 26
2017 AS-05 57 43 0 0 0 0 0 100 0 14
2014 AS 37 47 5 5 5 0 0 84 10 116
2014 AS-01 48 35 9 4 4 0 0 83 9 23
2014 AS-02 38 47 3 3 9 0 0 85 12 34
2014 AS-03 21 74 5 0 0 0 0 95 0 19
2014 AS-04 48 38 0 5 10 0 0 86 14 21
2014 AS-06 18 64 9 9 0 0 0 82 9 11
2011 AS 44 48 1 7 0 0 0 92 7 135
2011 AS-01 55 38 0 6 0 0 0 94 6 47
2011 AS-02 33 58 2 7 0 0 0 91 7 45
2011 AS-03 25 56 6 13 0 0 0 81 13 16
2011 AS-04 54 46 0 0 0 0 0 100 0 13
2008 AS 44 38 4 10 4 0 0 83 14 81
2008 AS-01 44 38 6 6 6 0 0 81 13 16
2008 AS-02 46 32 4 14 4 0 0 79 18 28
2008 AS-03 38 62 0 0 0 0 0 100 0 13
2008 AS-05 50 40 10 0 0 0 0 90 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 28 6 9 4 0 0 81 13 180
2019 AS-01 65 24 0 8 3 0 0 89 11 37
2019 AS-02 51 21 5 16 7 0 0 72 23 57
2019 AS-03 39 50 7 4 0 0 0 89 4 28
2019 AS-04 53 42 5 0 0 0 0 95 0 19
2019 AS-05 55 20 10 10 5 0 0 75 15 20
2017 AS 54 30 4 8 2 0 1 85 11 122
2017 AS-01 46 32 14 4 5 0 0 78 8 22
2017 AS-02 55 35 3 7 0 0 0 90 7 29
2017 AS-03 70 25 0 5 0 0 0 95 5 20
2017 AS-04 65 27 0 8 0 0 0 92 8 26
2017 AS-05 57 21 0 7 7 0 7 85 15 14
2014 AS 50 25 3 14 9 0 0 75 22 116
2014 AS-01 57 13 9 17 4 0 0 70 22 23
2014 AS-02 62 24 0 9 6 0 0 85 15 34
2014 AS-03 42 47 0 11 0 0 0 89 11 19
2014 AS-04 48 19 5 10 19 0 0 67 29 21
2014 AS-06 27 36 0 27 9 0 0 64 36 11
2011 AS 40 34 10 10 6 0 0 74 16 134
2011 AS-01 39 26 15 11 9 0 0 65 20 46
2011 AS-02 29 47 4 11 9 0 0 76 20 45
2011 AS-03 31 44 6 19 0 0 0 75 19 16
2011 AS-04 85 15 0 0 0 0 0 100 0 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 57 30 7 5 2 0 0 87 7 178
2019 AS-01 73 11 8 8 0 0 0 84 8 37
2019 AS-02 46 38 7 5 4 0 0 84 9 56
2019 AS-03 50 46 4 0 0 0 0 96 0 28
2019 AS-04 53 32 11 0 5 0 0 84 5 19
2019 AS-05 70 20 5 5 0 0 0 90 5 20
2017 AS 50 42 4 3 1 0 0 92 4 122
2017 AS-01 27 59 9 0 5 0 0 86 5 22
2017 AS-02 58 35 7 0 0 0 0 93 0 29
2017 AS-03 45 50 0 5 0 0 0 95 5 20
2017 AS-04 69 27 0 4 0 0 0 96 4 26
2017 AS-05 57 36 0 7 0 0 0 93 7 14
2014 AS 46 37 9 5 3 0 1 83 8 116
2014 AS-01 52 22 17 9 0 0 0 74 9 23
2014 AS-02 44 41 6 0 6 0 3 88 6 34
2014 AS-03 47 47 0 5 0 0 0 95 5 19
2014 AS-04 43 38 10 10 0 0 0 81 10 21
2014 AS-06 36 45 9 0 9 0 0 82 9 11

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 52 32 4 9 3 0 1 84 12 180
2019 AS-01 65 27 0 8 0 0 0 92 8 37
2019 AS-02 47 37 5 5 5 0 0 84 11 57
2019 AS-03 46 43 0 7 4 0 0 89 11 28
2019 AS-04 37 21 11 26 0 0 5 61 28 19
2019 AS-05 60 20 10 5 5 0 0 80 10 20
2017 AS 54 24 12 7 2 0 2 79 9 121
2017 AS-01 50 37 9 5 0 0 0 86 5 22
2017 AS-02 48 31 17 3 0 0 0 80 3 29
2017 AS-03 65 15 15 5 0 0 0 80 5 20
2017 AS-04 62 15 4 11 4 0 4 80 16 26
2017 AS-05 38 31 15 0 8 0 8 75 8 13
2014 AS 45 34 9 10 1 0 0 79 11 116
2014 AS-01 57 26 9 9 0 0 0 83 9 23
2014 AS-02 53 35 12 0 0 0 0 88 0 34
2014 AS-03 37 42 5 16 0 0 0 79 16 19
2014 AS-04 38 29 10 19 5 0 0 67 24 21
2014 AS-06 36 36 18 9 0 0 0 73 9 11
2011 AS 53 30 4 10 1 0 0 84 12 135
2011 AS-01 55 30 4 9 2 0 0 85 11 47
2011 AS-02 53 31 4 11 0 0 0 84 11 45
2011 AS-03 25 38 13 19 6 0 0 63 25 16
2011 AS-04 62 23 0 15 0 0 0 85 15 13
2008 AS 47 32 10 9 2 0 0 79 11 81
2008 AS-01 44 25 6 25 0 0 0 69 25 16
2008 AS-02 57 25 11 4 4 0 0 82 7 28
2008 AS-03 46 54 0 0 0 0 0 100 0 13
2008 AS-05 20 50 10 10 10 0 0 70 20 10

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 56 25 4 10 3 0 2 82 13 179
2019 AS-01 59 24 3 11 3 0 0 84 14 37
2019 AS-02 59 16 11 7 5 0 2 76 13 56
2019 AS-03 61 29 0 11 0 0 0 89 11 28
2019 AS-04 37 32 5 16 0 0 11 76 18 19
2019 AS-05 60 30 0 5 5 0 0 90 10 20
2017 AS 59 22 7 7 2 0 2 83 9 121
2017 AS-01 50 37 9 0 0 0 5 90 0 22
2017 AS-02 50 28 11 4 0 0 7 85 4 28
2017 AS-03 70 5 10 10 5 0 0 75 15 20
2017 AS-04 65 19 0 11 4 0 0 85 15 26
2017 AS-05 64 21 7 0 7 0 0 86 7 14
2014 AS 61 16 8 11 3 0 1 77 15 116
2014 AS-01 65 13 0 13 9 0 0 78 22 23
2014 AS-02 71 9 15 3 0 0 3 82 3 34
2014 AS-03 58 26 5 11 0 0 0 84 11 19
2014 AS-04 52 14 10 14 10 0 0 67 24 21
2014 AS-06 55 18 9 18 0 0 0 73 18 11
2011 AS 48 29 7 13 3 1 0 78 16 135
2011 AS-01 57 17 9 15 0 2 0 76 15 47
2011 AS-02 44 31 4 13 7 0 0 76 20 45
2011 AS-03 38 31 13 13 6 0 0 69 19 16
2011 AS-04 31 54 0 15 0 0 0 85 15 13
2008 AS 47 31 2 15 4 0 1 79 19 81
2008 AS-01 50 19 0 25 6 0 0 69 31 16
2008 AS-02 54 29 4 7 4 0 4 85 11 28
2008 AS-03 46 54 0 0 0 0 0 100 0 13
2008 AS-05 40 20 10 30 0 0 0 60 30 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 77 13 1 7 2 0 1 90 8 179
2019 AS-01 84 16 0 0 0 0 0 100 0 37
2019 AS-02 73 14 0 7 5 0 0 88 13 56
2019 AS-03 79 14 0 7 0 0 0 93 7 28
2019 AS-04 63 11 0 21 0 0 5 78 22 19
2019 AS-05 75 10 10 5 0 0 0 85 5 20
2017 AS 83 15 1 1 1 0 0 98 2 122
2017 AS-01 91 9 0 0 0 0 0 100 0 22
2017 AS-02 76 21 3 0 0 0 0 97 0 29
2017 AS-03 80 20 0 0 0 0 0 100 0 20
2017 AS-04 88 4 0 4 4 0 0 92 8 26
2017 AS-05 93 7 0 0 0 0 0 100 0 14
2014 AS 72 17 2 6 3 0 0 90 9 116
2014 AS-01 65 30 0 4 0 0 0 96 4 23
2014 AS-02 85 9 0 3 3 0 0 94 6 34
2014 AS-03 95 0 0 5 0 0 0 95 5 19
2014 AS-04 57 29 5 5 5 0 0 86 10 21
2014 AS-06 55 27 0 18 0 0 0 82 18 11
2011 AS 79 17 1 2 1 0 0 96 3 135
2011 AS-01 87 11 0 2 0 0 0 98 2 47
2011 AS-02 71 20 2 4 2 0 0 91 7 45
2011 AS-03 56 38 6 0 0 0 0 94 0 16
2011 AS-04 92 8 0 0 0 0 0 100 0 13
2008 AS 83 12 2 1 0 0 1 96 1 81
2008 AS-01 81 19 0 0 0 0 0 100 0 16
2008 AS-02 71 18 7 0 0 0 4 93 0 28
2008 AS-03 85 15 0 0 0 0 0 100 0 13
2008 AS-05 100 0 0 0 0 0 0 100 0 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 68 20 6 3 0 2 0 90 3 180
2019 AS-01 68 22 8 0 0 3 0 92 0 37
2019 AS-02 67 21 5 4 0 4 0 91 4 57
2019 AS-03 57 25 11 4 0 4 0 85 4 28
2019 AS-04 74 21 0 5 0 0 0 95 5 19
2019 AS-05 80 10 10 0 0 0 0 90 0 20

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 37 11 12 6 1 2 70 18 180
2019 AS-01 43 30 3 11 5 3 5 79 18 37
2019 AS-02 26 33 14 14 11 0 2 61 25 57
2019 AS-03 18 43 18 18 4 0 0 61 21 28
2019 AS-04 21 42 11 21 5 0 0 63 26 19
2019 AS-05 35 45 10 5 0 5 0 84 5 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 53 26 9 2 1 7 2 87 3 180
2019 AS-01 62 16 5 3 0 8 5 91 3 37
2019 AS-02 37 32 19 0 2 7 4 76 2 57
2019 AS-03 57 21 7 7 0 7 0 85 8 28
2019 AS-04 37 42 5 5 0 11 0 88 6 19
2019 AS-05 75 25 0 0 0 0 0 100 0 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 14 86 180
2019 AS-02 16 84 57
2018 AS 13 87 126

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 56 44 25
2018 AS 63 38 16

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 60 40 25
2018 AS 56 44 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 44 56 25
2018 AS 31 69 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 48 52 25
2018 AS 50 50 16

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 40 60 25
2018 AS 69 31 16

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 32 68 25
2018 AS 44 56 16

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 32 68 25
2018 AS 31 69 16

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 48 52 25
2018 AS 50 50 16

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 40 60 25

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 48 52 25

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 24 76 25

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 20 80 25

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 56 44 25
2018 AS 63 38 16

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 20 80 25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 44 56 16

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 31 69 16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 44 56 16

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 0 100 16

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 20 80 179
2019 AS-02 21 79 57
2019 AS-03 21 79 28
2019 AS-04 42 58 19

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 21 16 12 6 5 26 15 61 18 179
2019 AS-01 41 19 3 0 3 11 24 92 4 37
2019 AS-02 25 14 16 9 4 16 16 58 18 56
2019 AS-03 14 14 14 4 7 39 7 53 20 28
2019 AS-04 0 32 21 5 16 21 5 43 29 19
2019 AS-05 5 10 15 10 0 45 15 38 25 20
2018 AS 16 15 21 3 1 37 7 55 7 127
2018 AS-01 22 4 22 4 0 39 9 50 8 23
2018 AS-02 16 19 22 0 0 38 5 62 0 37
2018 AS-03 16 22 13 9 0 28 13 63 16 32
2018 AS-04 17 0 17 0 0 67 0 50 0 12
2018 AS-05 17 25 8 0 0 50 0 83 0 12
2017 AS 18 15 20 5 3 24 14 53 13 122
2017 AS-01 27 18 23 0 0 18 14 66 0 22
2017 AS-02 21 21 17 3 3 27 7 63 11 29
2017 AS-03 15 20 15 5 5 15 25 58 17 20
2017 AS-04 15 4 19 8 0 34 19 42 17 26
2017 AS-05 21 21 0 7 7 36 7 75 25 14
2014 AS 14 18 19 8 8 25 9 48 23 116
2014 AS-01 22 22 13 9 9 22 4 59 24 23
2014 AS-02 12 15 18 6 3 32 15 50 17 34
2014 AS-03 5 16 16 21 5 26 11 33 42 19
2014 AS-04 19 14 24 5 10 19 10 47 20 21
2014 AS-06 9 45 27 0 9 9 0 60 10 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 33 29 15 6 3 12 2 72 10 180
2019 AS-01 62 19 3 3 3 8 3 91 6 37
2019 AS-02 33 25 19 7 0 12 4 69 8 57
2019 AS-03 36 21 25 4 4 11 0 64 8 28
2019 AS-04 5 53 26 11 5 0 0 58 16 19
2019 AS-05 10 40 10 5 5 30 0 71 14 20
2018 AS 36 34 9 3 2 15 0 82 6 127
2018 AS-01 39 26 9 9 0 17 0 79 11 23
2018 AS-02 38 41 11 0 0 11 0 88 0 37
2018 AS-03 44 19 9 0 3 25 0 83 4 32
2018 AS-04 25 33 17 0 0 25 0 78 0 12
2018 AS-05 33 58 0 0 8 0 0 92 8 12
2017 AS 25 26 18 8 3 15 3 64 14 122
2017 AS-01 31 32 18 5 0 9 5 73 5 22
2017 AS-02 21 35 24 3 0 17 0 67 4 29
2017 AS-03 25 25 10 10 5 20 5 67 20 20
2017 AS-04 27 27 19 4 4 11 8 67 10 26
2017 AS-05 36 14 7 14 7 21 0 64 27 14
2014 AS 20 34 18 4 8 15 2 64 14 116
2014 AS-01 17 26 17 4 9 22 4 59 18 23
2014 AS-02 21 32 21 3 6 15 3 64 11 34
2014 AS-03 21 47 5 5 5 16 0 81 13 19
2014 AS-04 29 19 19 10 5 19 0 59 18 21
2014 AS-06 9 64 18 0 9 0 0 73 9 11
2011 AS 31 37 15 8 4 5 0 72 13 134
2011 AS-01 39 22 20 9 7 4 0 64 16 46
2011 AS-02 27 44 11 11 2 4 0 74 14 45
2011 AS-03 13 56 13 6 0 13 0 79 7 16
2011 AS-04 46 38 8 0 8 0 0 85 8 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 9 91 179
2019 AS-02 14 86 56
2019 AS-05 0 100 20

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 29 71 17

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 65 35 17

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 17

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 29 71 17

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 31 69 16

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 31 69 16

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 44 56 16

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 16

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 16

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 16

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 0 100 16

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 31 69 16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 69 31 16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 13 87 179
2019 AS-02 21 79 56
2019 AS-05 0 100 20

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 19 15 16 4 3 26 17 59 14 180
2019 AS-01 32 14 11 3 3 8 30 74 9 37
2019 AS-02 21 16 19 5 5 19 14 55 16 57
2019 AS-03 7 7 18 7 0 43 18 36 18 28
2019 AS-04 11 21 16 11 5 37 0 50 25 19
2019 AS-05 10 20 20 0 0 40 10 60 0 20
2018 AS 17 16 22 2 0 38 6 59 3 125
2018 AS-01 26 9 26 0 0 35 4 57 0 23
2018 AS-02 19 25 17 0 0 33 6 73 0 36
2018 AS-03 16 16 23 3 0 35 6 56 6 31
2018 AS-04 17 0 8 8 0 58 8 50 25 12
2018 AS-05 8 17 8 0 0 58 8 75 0 12
2017 AS 15 18 15 5 3 29 15 59 15 121
2017 AS-01 23 34 19 0 0 24 0 75 0 21
2017 AS-02 21 17 7 7 0 27 21 73 13 29
2017 AS-03 10 30 15 5 5 5 30 62 15 20
2017 AS-04 12 4 19 4 4 46 12 37 18 26
2017 AS-05 14 14 7 7 7 36 14 57 29 14
2014 AS 10 13 26 5 2 35 9 42 12 116
2014 AS-01 17 13 22 4 4 26 13 50 14 23
2014 AS-02 9 21 18 3 3 35 12 56 11 34
2014 AS-03 5 11 16 16 0 42 11 33 33 19
2014 AS-04 14 5 33 5 0 38 5 33 8 21
2014 AS-06 9 18 36 0 0 36 0 43 0 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 36 28 14 6 2 13 2 75 9 180
2019 AS-01 57 22 5 3 3 8 3 88 6 37
2019 AS-02 33 21 21 7 0 14 4 66 9 57
2019 AS-03 39 18 18 11 0 14 0 67 13 28
2019 AS-04 32 37 11 11 5 5 0 72 17 19
2019 AS-05 10 45 10 0 0 35 0 85 0 20
2018 AS 37 31 11 4 0 15 2 82 5 126
2018 AS-01 43 22 22 0 0 13 0 75 0 23
2018 AS-02 41 38 11 0 0 11 0 88 0 37
2018 AS-03 39 19 10 6 0 26 0 78 9 31
2018 AS-04 33 25 0 8 0 25 8 88 13 12
2018 AS-05 33 58 0 8 0 0 0 92 8 12
2017 AS 28 35 9 5 4 16 2 78 11 121
2017 AS-01 36 41 5 5 0 14 0 89 5 22
2017 AS-02 31 31 10 0 7 14 7 78 9 29
2017 AS-03 30 40 15 0 5 10 0 78 6 20
2017 AS-04 23 42 4 0 8 19 4 85 10 26
2017 AS-05 29 29 0 21 0 21 0 73 27 14
2014 AS 18 36 23 2 2 16 3 67 4 115
2014 AS-01 18 32 18 0 5 18 9 69 6 22
2014 AS-02 21 35 18 3 3 15 6 70 7 34
2014 AS-03 11 37 21 5 0 26 0 64 7 19
2014 AS-04 24 29 29 0 0 19 0 65 0 21
2014 AS-06 18 55 27 0 0 0 0 73 0 11
2011 AS 37 39 13 5 1 5 0 80 7 134
2011 AS-01 43 28 15 2 4 7 0 77 7 46
2011 AS-02 29 49 7 11 0 4 0 81 12 45
2011 AS-03 25 50 19 6 0 0 0 75 6 16
2011 AS-04 46 31 15 0 0 8 0 83 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 15 85 180
2019 AS-01 19 81 37
2019 AS-02 18 82 57
2019 AS-03 18 82 28
2019 AS-04 16 84 19
2019 AS-05 10 90 20
2017 AS 14 86 121
2017 AS-01 23 77 22
2017 AS-04 19 81 26
2017 AS-05 0 100 14
2014 AS 14 86 114
2014 AS-02 15 85 34

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 85 15 27
2019 AS-02 70 30 10
2017 AS 76 24 17
2014 AS 60 40 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 57 22 9 13 0 0 0 78 13 23
2017 AS 54 46 0 0 0 0 0 100 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 59 24 8 4 3 1 1 85 7 180
2019 AS-01 73 16 8 3 0 0 0 89 3 37
2019 AS-02 51 30 7 7 4 2 0 82 11 57
2019 AS-03 57 25 7 4 7 0 0 82 11 28
2019 AS-04 47 37 5 5 5 0 0 84 11 19
2019 AS-05 60 25 10 0 0 5 0 89 0 20
2018 AS 69 20 8 2 1 1 0 89 2 123
2018 AS-01 65 17 13 0 0 4 0 86 0 23
2018 AS-02 77 17 6 0 0 0 0 94 0 35
2018 AS-03 71 19 6 3 0 0 0 90 3 31
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 61 25 6 4 2 1 0 88 7 122
2017 AS-01 63 27 5 5 0 0 0 91 5 22
2017 AS-02 62 28 3 3 3 0 0 90 7 29
2017 AS-03 55 35 5 0 0 5 0 95 0 20
2017 AS-04 69 19 8 0 4 0 0 88 4 26
2017 AS-05 71 21 0 0 7 0 0 93 7 14

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 29 24 16 0 4 2 57 17 45
2019 AS-04 8 33 17 33 0 8 0 45 36 12
2019 AS-05 42 25 25 0 0 8 0 73 0 12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 28 31 18 11 3 7 1 64 16 180
2019 AS-01 46 30 14 0 0 8 3 85 0 37
2019 AS-02 33 26 18 12 5 5 0 63 19 57
2019 AS-03 25 36 18 14 4 4 0 63 19 28
2019 AS-04 5 37 11 26 11 11 0 47 41 19
2019 AS-05 15 35 40 0 0 10 0 56 0 20
2018 AS 27 44 16 5 2 6 0 76 7 124
2018 AS-01 27 45 14 5 5 5 0 76 10 22
2018 AS-02 22 47 22 0 0 8 0 76 0 36
2018 AS-03 31 34 19 0 3 13 0 75 4 32
2018 AS-04 55 36 0 9 0 0 0 91 9 11
2018 AS-05 25 50 17 8 0 0 0 75 8 12
2017 AS 16 36 23 6 7 10 1 59 16 122
2017 AS-01 18 37 32 0 5 9 0 60 5 22
2017 AS-02 24 31 10 3 7 24 0 73 13 29
2017 AS-03 20 25 40 10 5 0 0 45 15 20
2017 AS-04 12 46 23 8 8 0 4 60 16 26
2017 AS-05 14 50 14 7 0 14 0 75 8 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 30 36 16 9 7 3 0 68 16 180
2019 AS-01 49 38 8 3 3 0 0 86 5 37
2019 AS-02 33 30 12 11 9 5 0 67 20 57
2019 AS-03 21 46 18 11 4 0 0 68 14 28
2019 AS-04 11 32 32 11 16 0 0 42 26 19
2019 AS-05 15 50 15 10 5 5 0 68 16 20
2018 AS 23 49 16 9 1 3 0 74 10 127
2018 AS-01 26 43 17 9 0 4 0 73 9 23
2018 AS-02 19 59 14 5 0 3 0 81 6 37
2018 AS-03 25 44 19 6 0 6 0 73 7 32
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 17 67 8 8 0 0 0 83 8 12
2017 AS 18 44 22 10 3 2 0 64 13 122
2017 AS-01 22 46 9 18 0 5 0 71 19 22
2017 AS-02 24 48 21 7 0 0 0 72 7 29
2017 AS-03 20 35 25 15 5 0 0 55 20 20
2017 AS-04 19 46 19 4 4 8 0 71 8 26
2017 AS-05 7 64 29 0 0 0 0 71 0 14

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 23 17 9 9 1 1 64 18 180
2019 AS-01 54 16 5 11 8 3 3 74 20 37
2019 AS-02 40 25 16 9 9 0 2 66 18 57
2019 AS-03 32 29 29 0 11 0 0 61 11 28
2019 AS-04 42 16 21 16 5 0 0 58 21 19
2019 AS-05 30 25 15 15 15 0 0 55 30 20
2018 AS 38 25 21 6 9 0 2 64 15 126
2018 AS-01 52 9 22 4 9 0 4 64 14 23
2018 AS-02 32 32 22 5 5 0 3 67 11 37
2018 AS-03 35 23 19 6 16 0 0 58 23 31
2018 AS-04 58 8 17 17 0 0 0 67 17 12
2018 AS-05 33 42 25 0 0 0 0 75 0 12
2017 AS 25 29 16 14 13 0 2 55 28 121
2017 AS-01 37 23 22 9 9 0 0 60 18 22
2017 AS-02 24 24 17 14 20 0 0 48 34 29
2017 AS-03 20 30 25 10 15 0 0 50 25 20
2017 AS-04 16 36 12 20 12 0 4 54 34 25
2017 AS-05 21 36 7 21 7 0 7 62 31 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 31 24 27 10 7 0 1 55 18 177
2019 AS-01 58 14 25 0 0 0 3 74 0 36
2019 AS-02 29 32 27 9 4 0 0 61 13 56
2019 AS-03 30 19 33 11 7 0 0 48 19 27
2019 AS-04 11 32 16 21 21 0 0 42 42 19
2019 AS-05 25 20 25 15 15 0 0 45 30 20
2018 AS 24 33 28 11 3 0 2 57 15 126
2018 AS-01 30 35 26 4 0 0 4 68 5 23
2018 AS-02 32 32 24 8 0 0 3 67 8 37
2018 AS-03 19 34 28 13 6 0 0 53 19 32
2018 AS-04 17 33 33 8 8 0 0 50 17 12
2018 AS-05 8 50 33 8 0 0 0 58 8 12
2017 AS 23 29 25 12 10 0 1 52 22 122
2017 AS-01 37 27 18 9 5 0 5 66 14 22
2017 AS-02 27 35 28 3 7 0 0 62 10 29
2017 AS-03 25 35 30 10 0 0 0 60 10 20
2017 AS-04 15 27 23 23 11 0 0 42 35 26
2017 AS-05 14 21 29 14 21 0 0 36 36 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 35 33 21 6 3 1 1 69 9 178
2019 AS-01 64 17 11 3 0 3 3 85 3 36
2019 AS-02 37 39 16 5 4 0 0 75 9 57
2019 AS-03 30 41 22 7 0 0 0 70 7 27
2019 AS-04 16 37 26 11 11 0 0 53 21 19
2019 AS-05 20 35 40 5 0 0 0 55 5 20
2018 AS 34 32 26 6 1 0 2 67 7 125
2018 AS-01 48 17 26 4 0 0 4 68 5 23
2018 AS-02 38 41 19 0 0 0 3 81 0 37
2018 AS-03 32 32 26 10 0 0 0 65 10 31
2018 AS-04 18 55 27 0 0 0 0 73 0 11
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 27 32 25 9 7 0 1 59 16 122
2017 AS-01 23 45 14 9 5 0 5 71 14 22
2017 AS-02 34 28 21 10 7 0 0 62 17 29
2017 AS-03 35 45 20 0 0 0 0 80 0 20
2017 AS-04 30 19 27 15 8 0 0 50 23 26
2017 AS-05 21 29 43 7 0 0 0 50 7 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 38 23 22 8 7 1 1 62 16 177
2019 AS-01 61 17 11 8 0 0 3 80 9 36
2019 AS-02 42 27 18 2 9 2 0 70 11 55
2019 AS-03 29 21 39 7 4 0 0 50 11 28
2019 AS-04 16 21 21 16 21 5 0 39 39 19
2019 AS-05 40 20 30 5 5 0 0 60 10 20
2018 AS 33 30 18 10 7 1 2 64 17 124
2018 AS-01 45 32 9 5 0 5 5 85 5 22
2018 AS-02 46 22 22 8 0 0 3 69 8 37
2018 AS-03 27 40 13 7 13 0 0 67 20 30
2018 AS-04 17 25 25 25 8 0 0 42 33 12
2018 AS-05 25 50 17 0 8 0 0 75 8 12
2017 AS 25 29 15 16 12 1 2 56 29 122
2017 AS-01 36 23 23 5 5 5 5 65 10 22
2017 AS-02 38 28 14 14 7 0 0 65 21 29
2017 AS-03 30 45 10 15 0 0 0 75 15 20
2017 AS-04 15 34 15 15 15 0 4 52 32 26
2017 AS-05 14 29 14 14 29 0 0 43 43 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 23 15 4 5 2 4 74 10 179
2019 AS-01 59 14 14 3 0 3 8 82 3 37
2019 AS-02 52 25 11 2 4 0 7 83 6 56
2019 AS-03 39 39 11 7 4 0 0 79 11 28
2019 AS-04 26 32 21 5 11 5 0 61 17 19
2019 AS-05 50 10 25 0 10 5 0 63 11 20
2018 AS 53 22 16 2 2 0 5 79 4 126
2018 AS-01 50 18 23 0 0 0 9 75 0 22
2018 AS-02 73 11 8 3 0 0 5 89 3 37
2018 AS-03 50 28 13 0 3 0 6 83 3 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 54 21 12 5 6 1 2 77 11 121
2017 AS-01 63 18 5 0 0 5 9 95 0 22
2017 AS-02 55 17 21 3 3 0 0 72 7 29
2017 AS-03 65 20 10 0 0 0 5 89 0 20
2017 AS-04 56 12 16 8 8 0 0 68 16 25
2017 AS-05 43 29 0 14 14 0 0 71 29 14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 40 22 23 6 6 1 1 63 13 179
2019 AS-01 61 14 8 8 3 3 3 79 12 36
2019 AS-02 40 28 21 5 5 0 0 68 11 57
2019 AS-03 39 21 32 0 4 0 4 63 4 28
2019 AS-04 5 32 42 5 11 5 0 39 17 19
2019 AS-05 40 15 30 0 15 0 0 55 15 20
2018 AS 42 24 22 6 4 1 1 67 10 126
2018 AS-01 26 30 26 9 9 0 0 57 17 23
2018 AS-02 50 19 22 6 0 0 3 71 6 36
2018 AS-03 47 22 19 6 3 3 0 71 10 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2017 AS 42 28 17 7 6 0 0 70 13 122
2017 AS-01 54 23 9 9 5 0 0 77 14 22
2017 AS-02 55 24 17 3 0 0 0 79 3 29
2017 AS-03 50 25 15 5 5 0 0 75 10 20
2017 AS-04 23 43 19 15 0 0 0 65 15 26
2017 AS-05 36 36 21 0 7 0 0 71 7 14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 30 18 7 4 0 2 70 12 179
2019 AS-01 58 28 8 3 0 0 3 89 3 36
2019 AS-02 39 33 12 9 7 0 0 72 16 57
2019 AS-03 21 36 32 7 4 0 0 57 11 28
2019 AS-04 26 21 37 5 5 0 5 50 11 19
2019 AS-05 40 40 10 10 0 0 0 80 10 20
2018 AS 40 30 21 5 1 1 3 73 6 126
2018 AS-01 48 17 26 4 0 4 0 68 5 23
2018 AS-02 49 35 3 5 0 0 8 91 6 37
2018 AS-03 29 42 19 3 3 0 3 73 7 31
2018 AS-04 50 17 33 0 0 0 0 67 0 12
2018 AS-05 50 25 25 0 0 0 0 75 0 12
2017 AS 29 38 20 7 3 0 2 69 11 122
2017 AS-01 36 41 5 9 5 0 5 81 14 22
2017 AS-02 42 31 14 7 3 0 3 75 11 29
2017 AS-03 35 40 15 5 5 0 0 75 10 20
2017 AS-04 15 38 35 12 0 0 0 54 12 26
2017 AS-05 29 50 14 0 7 0 0 79 7 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 37 27 19 10 6 1 1 65 16 178
2019 AS-01 61 19 14 0 0 3 3 85 0 36
2019 AS-02 40 26 11 12 11 0 0 67 23 57
2019 AS-03 32 32 21 11 4 0 0 64 14 28
2019 AS-04 21 26 32 11 11 0 0 47 21 19
2019 AS-05 21 26 32 21 0 0 0 47 21 19
2018 AS 33 26 28 9 2 0 2 61 11 126
2018 AS-01 43 17 30 4 4 0 0 61 9 23
2018 AS-02 41 27 27 0 0 0 5 71 0 37
2018 AS-03 26 35 23 10 3 0 3 63 13 31
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2018 AS-05 42 17 25 17 0 0 0 58 17 12
2017 AS 26 28 29 13 4 0 0 54 17 122
2017 AS-01 40 23 27 0 9 0 0 63 9 22
2017 AS-02 38 27 24 10 0 0 0 65 10 29
2017 AS-03 30 30 25 15 0 0 0 60 15 20
2017 AS-04 12 34 27 23 4 0 0 46 27 26
2017 AS-05 21 36 36 7 0 0 0 57 7 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 39 27 14 10 8 1 1 67 18 178
2019 AS-01 58 28 3 6 0 3 3 91 6 36
2019 AS-02 34 20 18 14 14 0 0 54 29 56
2019 AS-03 21 36 25 7 7 0 4 59 15 28
2019 AS-04 37 42 5 11 5 0 0 79 16 19
2019 AS-05 35 30 20 15 0 0 0 65 15 20
2018 AS 40 30 17 10 2 0 1 71 12 125
2018 AS-01 52 22 9 9 9 0 0 74 17 23
2018 AS-02 46 30 16 5 0 0 3 78 6 37
2018 AS-03 33 40 13 10 3 0 0 73 13 30
2018 AS-04 50 25 17 8 0 0 0 75 8 12
2018 AS-05 25 50 17 8 0 0 0 75 8 12
2017 AS 30 31 25 11 3 0 0 61 14 120
2017 AS-01 31 23 27 9 9 0 0 54 18 22
2017 AS-02 38 24 24 14 0 0 0 62 14 29
2017 AS-03 30 35 30 5 0 0 0 65 5 20
2017 AS-04 27 34 19 15 4 0 0 61 19 26
2017 AS-05 36 43 14 7 0 0 0 79 7 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 51 28 10 7 4 0 1 79 12 178
2019 AS-01 67 25 3 3 0 0 3 94 3 36
2019 AS-02 42 30 12 9 7 0 0 72 16 57
2019 AS-03 43 29 18 7 4 0 0 71 11 28
2019 AS-04 42 37 11 0 11 0 0 79 11 19
2019 AS-05 58 26 5 11 0 0 0 84 11 19

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 42 31 16 6 2 1 1 75 9 178
2019 AS-01 44 39 14 0 0 0 3 86 0 36
2019 AS-02 45 30 11 7 5 2 0 76 13 56
2019 AS-03 50 18 29 4 0 0 0 68 4 28
2019 AS-04 26 37 32 0 0 5 0 67 0 19
2019 AS-05 50 15 20 15 0 0 0 65 15 20
2018 AS 46 30 17 4 2 0 1 77 6 125
2018 AS-01 35 43 13 4 4 0 0 78 9 23
2018 AS-02 58 22 17 0 0 0 3 83 0 36
2018 AS-03 48 35 13 3 0 0 0 84 3 31
2018 AS-04 50 8 33 8 0 0 0 58 8 12
2018 AS-05 50 33 8 0 8 0 0 83 8 12
2017 AS 38 33 19 7 3 0 0 71 10 122
2017 AS-01 36 41 5 5 14 0 0 77 18 22
2017 AS-02 52 31 14 3 0 0 0 83 3 29
2017 AS-03 55 20 20 5 0 0 0 75 5 20
2017 AS-04 35 38 15 11 0 0 0 73 11 26
2017 AS-05 21 43 29 7 0 0 0 64 7 14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 63 19 7 5 2 1 2 85 8 177
2019 AS-01 74 9 9 3 3 3 0 85 6 35
2019 AS-02 60 21 5 9 2 0 4 84 11 57
2019 AS-03 56 30 11 0 0 0 4 88 0 27
2019 AS-04 63 21 5 0 5 0 5 89 6 19
2019 AS-05 80 15 0 0 5 0 0 95 5 20
2018 AS 73 14 6 2 0 0 4 91 2 126
2018 AS-01 74 22 0 4 0 0 0 96 4 23
2018 AS-02 76 8 8 0 0 0 8 91 0 37
2018 AS-03 74 16 6 0 0 0 3 93 0 31
2018 AS-04 75 8 0 8 0 0 8 91 9 12
2018 AS-05 83 0 17 0 0 0 0 83 0 12
2017 AS 67 22 7 1 2 0 2 91 3 122
2017 AS-01 77 14 5 0 5 0 0 91 5 22
2017 AS-02 52 34 10 0 0 0 3 89 0 29
2017 AS-03 80 15 5 0 0 0 0 95 0 20
2017 AS-04 77 11 8 0 0 0 4 92 0 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 75 13 4 1 2 1 3 92 3 178
2019 AS-01 78 6 6 6 0 0 6 88 6 36
2019 AS-02 63 21 5 0 5 2 4 89 6 57
2019 AS-03 85 11 4 0 0 0 0 96 0 27
2019 AS-04 68 21 0 0 0 5 5 100 0 19
2019 AS-05 90 5 5 0 0 0 0 95 0 20
2018 AS 84 6 4 1 1 1 3 94 2 126
2018 AS-01 91 4 0 0 4 0 0 96 4 23
2018 AS-02 84 5 3 0 0 3 5 97 0 37
2018 AS-03 77 13 3 3 0 0 3 93 3 31
2018 AS-04 92 0 8 0 0 0 0 92 0 12
2018 AS-05 92 0 8 0 0 0 0 92 0 12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 69 17 4 2 4 1 3 89 6 178
2019 AS-01 81 6 0 0 6 3 6 94 6 36
2019 AS-02 63 23 4 2 5 2 2 89 7 57
2019 AS-03 68 18 4 7 4 0 0 86 11 28
2019 AS-04 58 26 5 0 5 0 5 89 6 19
2019 AS-05 74 16 11 0 0 0 0 89 0 19
2018 AS 80 9 5 2 0 2 2 93 3 125
2018 AS-01 74 9 4 4 0 9 0 90 5 23
2018 AS-02 86 6 0 3 0 3 3 97 3 36
2018 AS-03 90 10 0 0 0 0 0 100 0 31
2018 AS-04 75 17 8 0 0 0 0 92 0 12
2018 AS-05 83 0 8 8 0 0 0 83 8 12
2017 AS 73 11 7 4 2 1 2 86 6 121
2017 AS-01 73 14 0 0 5 0 9 95 5 22
2017 AS-02 69 10 7 10 0 3 0 82 11 29
2017 AS-03 89 0 5 5 0 0 0 89 5 19
2017 AS-04 69 11 12 4 0 0 4 84 4 26
2017 AS-05 93 0 7 0 0 0 0 93 0 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 63 22 9 2 3 0 2 86 5 176
2019 AS-01 67 19 8 0 3 0 3 89 3 36
2019 AS-02 60 23 11 4 2 0 2 84 5 57
2019 AS-03 67 15 15 0 4 0 0 81 4 27
2019 AS-04 47 26 11 0 11 0 5 78 11 19
2019 AS-05 67 33 0 0 0 0 0 100 0 18
2018 AS 55 31 8 3 2 0 2 87 5 127
2018 AS-01 65 17 4 4 4 0 4 86 9 23
2018 AS-02 49 38 5 3 3 0 3 89 6 37
2018 AS-03 50 44 6 0 0 0 0 94 0 32
2018 AS-04 100 0 0 0 0 0 0 100 0 12
2018 AS-05 58 17 17 8 0 0 0 75 8 12
2017 AS 52 26 13 3 2 1 2 81 6 122
2017 AS-01 45 27 9 9 5 0 5 76 14 22
2017 AS-02 58 17 17 0 3 3 0 78 4 29
2017 AS-03 65 30 5 0 0 0 0 95 0 20
2017 AS-04 54 27 11 4 0 0 4 84 4 26
2017 AS-05 57 29 14 0 0 0 0 86 0 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 62 18 10 6 3 0 2 82 9 177
2019 AS-01 67 14 8 8 0 0 3 83 9 36
2019 AS-02 63 14 11 5 5 0 2 79 11 57
2019 AS-03 71 11 11 7 0 0 0 82 7 28
2019 AS-04 37 37 11 5 11 0 0 74 16 19
2019 AS-05 61 28 11 0 0 0 0 89 0 18
2018 AS 63 23 9 3 1 0 2 87 4 127
2018 AS-01 52 30 4 9 0 0 4 86 9 23
2018 AS-02 68 19 5 3 3 0 3 89 6 37
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 92 0 8 0 0 0 0 92 0 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 61 20 9 2 4 0 3 84 7 122
2017 AS-01 63 14 9 0 5 0 9 85 5 22
2017 AS-02 69 17 7 7 0 0 0 86 7 29
2017 AS-03 70 25 5 0 0 0 0 95 0 20
2017 AS-04 57 23 8 0 8 0 4 84 8 26
2017 AS-05 71 14 7 0 7 0 0 86 7 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 67 11 2 1 1 1 19 97 1 178
2019 AS-01 78 3 0 3 0 0 17 97 3 36
2019 AS-02 65 9 0 0 0 0 26 100 0 57
2019 AS-03 71 0 0 0 4 0 25 95 5 28
2019 AS-04 53 32 5 0 0 5 5 94 0 19
2019 AS-05 63 16 11 0 0 0 11 88 0 19
2018 AS 65 7 6 1 0 0 21 92 1 127
2018 AS-01 74 0 0 0 0 0 26 100 0 23
2018 AS-02 57 8 3 0 0 0 32 96 0 37
2018 AS-03 75 0 3 0 0 0 22 96 0 32
2018 AS-04 75 8 8 0 0 0 8 91 0 12
2018 AS-05 67 8 17 8 0 0 0 75 8 12
2017 AS 60 17 5 3 2 1 13 88 6 121
2017 AS-01 63 14 0 0 0 0 23 100 0 22
2017 AS-02 69 10 0 3 0 3 14 96 4 29
2017 AS-03 74 5 5 0 0 0 15 94 0 19
2017 AS-04 58 19 8 8 0 0 8 83 8 26
2017 AS-05 50 21 7 0 7 0 14 83 8 14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 72 16 4 2 1 0 5 93 2 178
2019 AS-01 86 6 3 0 0 0 6 97 0 36
2019 AS-02 63 19 7 0 2 0 9 90 2 57
2019 AS-03 71 21 4 4 0 0 0 93 4 28
2019 AS-04 63 32 5 0 0 0 0 95 0 19
2019 AS-05 84 5 0 5 0 0 5 94 6 19
2018 AS 78 13 3 2 1 0 3 93 3 126
2018 AS-01 87 4 0 4 0 0 4 95 5 23
2018 AS-02 72 17 8 0 0 0 3 91 0 36
2018 AS-03 69 16 3 6 0 0 6 90 7 32
2018 AS-04 100 0 0 0 0 0 0 100 0 12
2018 AS-05 92 8 0 0 0 0 0 100 0 12
2017 AS 73 8 7 1 2 1 7 88 4 121
2017 AS-01 68 9 0 0 5 0 18 94 6 22
2017 AS-02 76 7 10 0 0 3 3 89 0 29
2017 AS-03 80 10 5 0 0 0 5 95 0 20
2017 AS-04 77 8 4 0 4 0 8 92 4 26
2017 AS-05 86 0 7 7 0 0 0 86 7 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 44 15 15 11 13 0 2 61 24 178
2019 AS-01 32 19 16 11 16 0 5 54 29 37
2019 AS-02 32 20 14 14 20 0 0 52 34 56
2019 AS-03 46 18 18 11 7 0 0 64 18 28
2019 AS-04 63 11 16 5 5 0 0 74 11 19
2019 AS-05 63 5 5 11 11 0 5 72 22 19
2018 AS 53 18 8 7 11 0 3 73 19 127
2018 AS-01 13 26 22 13 22 0 4 41 36 23
2018 AS-02 51 22 5 8 11 0 3 75 19 37
2018 AS-03 50 16 9 6 13 0 6 70 20 32
2018 AS-04 83 8 0 0 8 0 0 92 8 12
2018 AS-05 92 8 0 0 0 0 0 100 0 12
2017 AS 50 21 16 3 7 1 2 73 11 122
2017 AS-01 36 32 18 5 5 0 5 71 10 22
2017 AS-02 38 28 14 0 14 3 3 71 15 29
2017 AS-03 55 10 15 10 5 0 5 68 16 20
2017 AS-04 58 19 15 4 4 0 0 77 8 26
2017 AS-05 71 0 14 0 14 0 0 71 14 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 60 23 8 1 3 0 4 87 5 179
2019 AS-01 62 14 11 3 3 0 8 82 6 37
2019 AS-02 58 25 12 2 4 0 0 82 5 57
2019 AS-03 64 25 4 0 0 0 7 96 0 28
2019 AS-04 53 37 5 0 5 0 0 89 5 19
2019 AS-05 58 16 11 0 11 0 5 78 11 19
2018 AS 65 20 11 1 2 0 2 86 2 127
2018 AS-01 52 30 9 0 4 0 4 86 5 23
2018 AS-02 54 19 22 0 3 0 3 75 3 37
2018 AS-03 78 16 6 0 0 0 0 94 0 32
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 60 24 9 2 2 1 2 86 5 122
2017 AS-01 59 23 18 0 0 0 0 82 0 22
2017 AS-02 65 21 7 0 0 3 3 93 0 29
2017 AS-03 65 10 10 10 5 0 0 75 15 20
2017 AS-04 54 31 8 0 4 0 4 88 4 26
2017 AS-05 79 21 0 0 0 0 0 100 0 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 24 30 34 8 3 0 0 54 11 180
2019 AS-01 41 32 22 5 0 0 0 73 5 37
2019 AS-02 30 32 30 5 4 0 0 61 9 57
2019 AS-03 14 39 36 11 0 0 0 54 11 28
2019 AS-04 21 21 37 16 5 0 0 42 21 19
2019 AS-05 10 30 40 10 10 0 0 40 20 20
2018 AS 19 35 38 6 2 1 0 54 8 127
2018 AS-01 17 35 35 13 0 0 0 52 13 23
2018 AS-02 22 51 22 5 0 0 0 73 5 37
2018 AS-03 25 22 44 3 3 3 0 48 6 32
2018 AS-04 8 42 42 8 0 0 0 50 8 12
2018 AS-05 25 25 50 0 0 0 0 50 0 12
2017 AS 14 38 34 10 3 0 0 52 13 122
2017 AS-01 23 37 27 9 5 0 0 60 14 22
2017 AS-02 14 45 31 10 0 0 0 58 10 29
2017 AS-03 20 55 25 0 0 0 0 75 0 20
2017 AS-04 12 34 35 19 0 0 0 46 19 26
2017 AS-05 7 36 43 14 0 0 0 43 14 14

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 7 17 32 27 16 1 0 44 24 178
2019 AS-01 3 11 35 24 24 3 0 50 14 37
2019 AS-02 7 13 25 38 18 0 0 55 20 56
2019 AS-03 4 18 32 29 18 0 0 46 21 28
2019 AS-04 5 26 26 21 21 0 0 42 32 19
2019 AS-05 10 20 50 20 0 0 0 20 30 20
2018 AS 3 10 36 34 17 0 0 50 13 127
2018 AS-01 4 13 35 26 22 0 0 48 17 23
2018 AS-02 0 11 30 41 19 0 0 59 11 37
2018 AS-03 0 9 47 25 19 0 0 44 9 32
2018 AS-04 0 8 17 67 8 0 0 75 8 12
2018 AS-05 8 0 33 42 17 0 0 58 8 12
2017 AS 4 17 34 28 16 0 1 45 21 120
2017 AS-01 5 14 19 18 43 0 0 62 19 21
2017 AS-02 0 18 29 39 11 0 4 52 18 28
2017 AS-03 0 5 35 35 25 0 0 60 5 20
2017 AS-04 4 27 34 31 4 0 0 35 31 26
2017 AS-05 7 14 43 29 7 0 0 36 21 14
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 41 24 18 8 6 3 1 43 57 180
2019 AS-01 49 19 11 8 8 5 0 51 49 37
2019 AS-02 49 16 16 5 7 5 2 53 47 57
2019 AS-03 36 25 25 11 4 0 0 36 64 28
2019 AS-04 37 37 16 11 0 0 0 37 63 19
2019 AS-05 35 10 30 20 5 0 0 35 65 20
2018 AS 40 31 17 4 6 2 1 41 59 127
2018 AS-01 70 13 13 4 0 0 0 70 30 23
2018 AS-02 41 35 16 0 5 0 3 42 58 37
2018 AS-03 34 31 13 6 9 6 0 37 63 32
2018 AS-04 25 50 17 0 8 0 0 25 75 12
2018 AS-05 33 17 33 17 0 0 0 33 67 12
2017 AS 30 21 26 10 5 4 3 33 67 122
2017 AS-01 23 23 27 5 5 9 9 28 72 22
2017 AS-02 38 14 21 14 3 7 3 42 58 29
2017 AS-03 35 25 10 15 10 0 5 37 63 20
2017 AS-04 34 23 23 12 8 0 0 34 66 26
2017 AS-05 29 14 50 0 0 7 0 31 69 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 64 36 100
2019 AS-01 59 41 17
2019 AS-02 64 36 25
2019 AS-03 67 33 18
2019 AS-04 67 33 12
2019 AS-05 54 46 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 AS 57 43 99
2019 AS-01 59 41 17
2019 AS-02 50 50 24
2019 AS-03 61 39 18
2019 AS-04 58 42 12
2019 AS-05 54 46 13
2018 AS 65 35 71
2018 AS-02 57 43 21
2018 AS-03 74 26 19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 47 17 13 6 7 2 8 71 15 178
2019 AS-01 54 16 8 3 5 0 14 81 9 37
2019 AS-02 48 16 9 5 5 2 14 77 13 56
2019 AS-03 29 21 14 14 18 4 0 52 33 28
2019 AS-04 47 26 11 11 5 0 0 74 16 19
2019 AS-05 55 10 20 0 5 5 5 72 6 20
2018 AS 41 19 11 5 10 2 13 70 17 126
2018 AS-01 43 9 9 9 4 0 26 71 18 23
2018 AS-02 32 38 8 0 3 0 19 87 3 37
2018 AS-03 38 13 19 3 16 6 6 57 21 32
2018 AS-04 58 8 17 8 0 0 8 73 9 12
2018 AS-05 73 9 0 9 9 0 0 82 18 11

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 23 31 11 13 11 3 7 60 28 97
2019 AS-01 24 29 0 24 0 0 24 69 31 17
2019 AS-02 33 17 21 21 4 4 0 52 26 24
2019 AS-03 18 47 6 12 6 0 12 73 20 17
2019 AS-04 25 33 8 17 17 0 0 58 33 12
2019 AS-05 8 38 8 0 38 8 0 50 42 13
2018 AS 33 34 12 11 4 1 4 71 16 73
2018 AS-02 43 24 19 5 5 0 5 70 10 21
2018 AS-03 21 47 21 5 0 0 5 72 6 19
2017 AS 19 35 11 16 9 0 11 60 28 75
2017 AS-01 8 42 0 16 25 0 8 55 45 12
2017 AS-02 20 26 13 13 7 0 20 58 25 15
2017 AS-03 17 50 16 17 0 0 0 67 17 12
2017 AS-04 12 35 12 18 6 0 18 57 29 17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 AS 12 26 9 13 13 6 20 51 36 98
2019 AS-01 18 35 0 24 0 0 24 69 31 17
2019 AS-02 17 17 13 17 21 4 13 40 45 24
2019 AS-03 11 22 11 22 11 0 22 43 43 18
2019 AS-04 8 17 0 8 25 17 25 43 57 12
2019 AS-05 8 38 15 0 15 15 8 60 20 13
2018 AS 18 18 14 11 14 0 25 48 33 72
2018 AS-02 29 19 10 14 10 0 19 59 29 21
2018 AS-03 22 17 22 6 11 0 22 50 21 18
2017 AS 4 21 11 12 24 1 28 35 50 76
2017 AS-01 8 31 16 14 23 0 8 42 41 13
2017 AS-02 0 27 13 7 33 0 20 34 50 15
2017 AS-03 0 42 0 8 17 0 33 63 38 12
2017 AS-04 0 12 6 6 12 6 59 33 50 17
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