2019 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 38 11 4 1 0 0 84 5 197
2019 First official language - French 54 31 10 3 2 0 0 85 5 161
2018 First official language - English 43 40 11 2 3 0 0 83 6 191
2018 First official language - French 47 34 6 9 4 0 0 81 13 135
2017 First official language - English 43 42 7 5 4 0 0 85 8 222
2017 First official language - French 45 41 7 4 2 0 0 86 6 145
2014 First official language - English 41 41 7 6 5 0 0 82 11 178
2014 First official language - French 40 42 12 3 2 0 0 82 6 131
2011 First official language - English 52 30 9 4 5 0 0 82 8 173
2011 First official language - French 53 38 4 2 4 0 0 91 5 127
2008 First official language - English 43 41 10 5 1 0 0 84 6 157
2008 First official language - French 45 44 5 5 2 0 0 89 6 111

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 33 12 8 9 0 0 71 17 199
2019 First official language - French 47 32 11 6 5 0 0 79 11 160
2018 First official language - English 35 42 6 8 9 0 0 77 17 191
2018 First official language - French 37 38 11 9 5 0 0 75 14 134
2017 First official language - English 31 35 10 13 12 0 0 65 25 221
2017 First official language - French 38 39 12 6 5 0 0 77 11 145

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 66 26 7 1 0 0 0 92 2 195
2019 First official language - French 64 26 7 2 1 0 0 90 3 160
2018 First official language - English 59 30 6 3 2 0 0 90 5 191
2018 First official language - French 57 31 9 3 0 0 0 88 3 133
2017 First official language - English 66 27 4 1 2 0 0 93 3 221
2017 First official language - French 63 28 7 0 1 0 0 92 1 143
2014 First official language - English 73 18 7 1 1 0 0 91 2 178
2014 First official language - French 74 23 3 0 0 0 0 97 0 130
2011 First official language - English 72 24 2 0 2 0 0 96 2 172
2011 First official language - French 75 20 2 1 1 1 0 96 2 127

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 54 35 7 2 2 0 0 89 4 199
2019 First official language - French 54 34 6 5 1 0 0 88 6 161
2018 First official language - English 46 40 5 6 3 0 0 86 8 191
2018 First official language - French 41 42 8 6 2 0 0 83 9 134
2017 First official language - English 49 37 7 5 2 0 0 85 8 220
2017 First official language - French 53 36 7 2 2 0 0 90 4 143
2014 First official language - English 53 32 6 5 4 0 1 85 9 178
2014 First official language - French 49 43 5 2 1 0 0 92 2 131
2011 First official language - English 51 37 4 4 3 0 0 88 7 173
2011 First official language - French 56 34 4 3 3 0 0 90 6 127
2008 First official language - English 54 41 4 1 1 0 0 94 1 157
2008 First official language - French 52 41 3 3 1 0 0 94 4 111

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 28 16 11 6 1 0 67 17 197
2019 First official language - French 51 31 6 9 3 0 0 82 12 161
2018 First official language - English 39 31 11 10 9 0 0 70 19 193
2018 First official language - French 49 24 16 7 3 1 0 73 10 134
2017 First official language - English 40 23 20 9 7 0 0 63 16 223
2017 First official language - French 43 34 12 7 4 0 0 77 11 143
2014 First official language - English 32 35 13 9 9 1 0 68 18 177
2014 First official language - French 42 33 15 5 5 0 0 75 9 131
2011 First official language - English 48 23 14 8 6 1 0 71 15 173
2011 First official language - French 43 36 10 4 6 1 0 80 10 127

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 30 14 11 5 1 0 69 17 198
2019 First official language - French 50 29 11 6 4 0 0 79 10 160
2018 First official language - English 40 34 9 9 8 0 0 74 17 190
2018 First official language - French 44 34 14 4 3 1 0 79 7 134
2017 First official language - English 39 29 16 8 8 1 0 68 16 223
2017 First official language - French 42 37 9 9 2 1 0 80 11 145
2014 First official language - English 36 37 11 8 7 1 0 73 16 178
2014 First official language - French 39 38 14 6 2 0 0 78 9 131
2011 First official language - English 48 28 9 10 5 0 0 76 15 173
2011 First official language - French 44 37 10 2 6 0 0 81 9 127
2008 First official language - English 43 33 10 10 3 0 0 76 13 157
2008 First official language - French 46 33 11 5 4 1 0 80 9 112

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 19 17 12 9 5 1 60 22 198
2019 First official language - French 46 25 16 5 6 2 0 73 11 160
2018 First official language - English 37 23 17 8 10 3 1 63 19 192
2018 First official language - French 36 28 19 10 3 3 2 67 14 134
2017 First official language - English 39 18 15 13 9 4 2 61 23 221
2017 First official language - French 37 31 11 10 7 3 0 71 18 145
2014 First official language - English 42 22 8 14 10 5 1 67 25 178
2014 First official language - French 38 30 16 9 6 1 1 69 15 131
2011 First official language - English 42 21 16 7 8 3 3 66 16 173
2011 First official language - French 47 23 15 5 6 3 1 73 11 127
2008 First official language - English 32 29 11 11 8 6 3 67 20 157
2008 First official language - French 46 21 9 9 7 6 2 73 17 112
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 50 26 11 5 4 0 4 79 9 198
2019 First official language - French 39 29 17 5 1 2 6 75 7 159

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 27 10 6 8 2 1 75 15 199
2019 First official language - French 49 31 14 3 2 2 0 82 5 161
2018 First official language - English 48 27 10 9 3 3 1 77 13 193
2018 First official language - French 44 34 12 5 3 2 0 80 8 133
2017 First official language - English 42 31 11 8 6 1 1 74 15 223
2017 First official language - French 50 30 11 6 1 1 1 82 7 144
2014 First official language - English 44 26 9 9 7 4 0 73 17 178
2014 First official language - French 44 27 15 6 5 2 2 73 11 131
2011 First official language - English 46 26 10 9 8 2 0 73 17 173
2011 First official language - French 49 28 14 6 2 0 0 77 9 126
2008 First official language - English 44 27 12 7 7 3 1 73 15 155
2008 First official language - French 48 24 14 5 7 2 1 74 12 111

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 29 9 6 9 0 2 76 15 198
2019 First official language - French 50 35 8 2 4 1 0 87 6 161
2018 First official language - English 40 34 11 8 4 2 1 76 13 193
2018 First official language - French 41 32 14 10 3 0 0 73 13 133
2017 First official language - English 40 31 13 10 4 1 0 73 14 223
2017 First official language - French 49 29 11 3 5 0 2 80 9 145
2014 First official language - English 40 30 8 12 8 2 0 72 20 178
2014 First official language - French 44 32 12 7 5 0 1 76 12 131
2011 First official language - English 43 22 12 15 8 1 0 65 23 173
2011 First official language - French 50 28 10 9 3 0 0 78 11 126
2008 First official language - English 43 32 6 9 9 1 0 75 18 155
2008 First official language - French 47 32 9 5 6 0 0 79 12 111

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 28 7 8 6 1 1 79 14 199
2019 First official language - French 56 28 7 5 3 1 0 85 7 160
2018 First official language - English 44 35 7 7 6 1 1 80 13 193
2018 First official language - French 44 37 9 5 4 1 0 82 9 134
2017 First official language - English 48 29 7 8 7 0 1 78 15 223
2017 First official language - French 59 24 11 3 3 0 0 83 6 144
2014 First official language - English 52 23 8 6 9 1 0 77 15 177
2014 First official language - French 47 27 15 6 4 0 1 74 10 131

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 34 11 9 8 2 0 71 18 197
2019 First official language - French 46 27 12 7 3 4 0 76 11 161
2018 First official language - English 35 34 13 7 8 4 0 71 15 194
2018 First official language - French 44 26 16 7 5 2 0 72 12 132
2017 First official language - English 34 31 13 9 11 2 0 66 21 223
2017 First official language - French 33 37 16 7 3 4 0 73 10 145
2014 First official language - English 32 30 12 10 14 2 0 64 24 178
2014 First official language - French 29 38 15 7 4 6 1 72 12 131
2011 First official language - English 24 35 18 10 11 2 1 60 21 173
2011 First official language - French 35 26 18 9 8 4 0 63 18 127

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 32 17 7 11 1 0 65 18 196
2019 First official language - French 49 25 12 8 5 1 0 75 13 161
2018 First official language - English 29 37 9 12 11 1 0 67 24 194
2018 First official language - French 40 27 18 7 6 1 0 68 14 131
2017 First official language - English 30 31 10 15 13 1 0 62 28 223
2017 First official language - French 30 36 15 13 5 0 0 67 18 145
2014 First official language - English 26 30 13 13 16 1 0 57 30 178
2014 First official language - French 27 39 21 7 3 2 1 68 10 131
2011 First official language - English 33 33 9 13 11 1 0 67 24 173
2011 First official language - French 36 31 20 4 9 1 0 67 13 127
2008 First official language - English 31 33 11 12 12 1 1 65 24 156
2008 First official language - French 35 31 13 13 6 2 0 67 20 112

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 27 18 15 12 3 1 54 28 197
2019 First official language - French 41 26 13 12 4 5 0 70 16 161
2018 First official language - English 21 36 13 16 10 3 0 59 27 193
2018 First official language - French 28 31 21 10 7 4 0 62 17 131
2017 First official language - English 24 29 13 18 13 2 0 54 32 223
2017 First official language - French 26 29 20 12 5 7 0 59 19 145
2014 First official language - English 20 35 16 14 14 1 0 55 29 178
2014 First official language - French 26 36 21 7 4 5 1 66 12 131
2011 First official language - English 25 36 13 15 9 3 0 63 24 173
2011 First official language - French 22 43 16 7 7 5 0 68 15 127
2008 First official language - English 21 35 13 15 13 3 0 58 28 156
2008 First official language - French 22 42 17 9 5 4 0 67 15 112

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 32 16 16 13 3 0 53 30 197
2019 First official language - French 39 37 11 7 4 1 0 77 12 161
2018 First official language - English 20 35 16 16 11 2 0 56 28 193
2018 First official language - French 28 38 17 9 6 2 0 68 15 131
2017 First official language - English 21 32 12 20 14 1 0 53 35 222
2017 First official language - French 23 37 19 11 6 3 1 63 18 145
2014 First official language - English 18 38 7 18 17 2 0 57 36 178
2014 First official language - French 23 38 19 11 5 3 1 63 17 130
2011 First official language - English 20 39 13 14 11 2 0 61 26 173
2011 First official language - French 27 43 10 7 11 2 0 71 18 127
2008 First official language - English 21 38 11 14 14 2 0 60 29 157
2008 First official language - French 26 41 13 10 9 1 0 68 19 112
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 33 13 11 9 0 0 66 20 199
2019 First official language - French 38 34 13 8 5 0 1 73 14 160
2018 First official language - English 32 36 10 11 10 0 0 68 22 192
2018 First official language - French 30 39 12 14 5 0 0 69 19 134
2017 First official language - English 29 35 10 16 11 0 0 63 27 222
2017 First official language - French 39 39 9 8 5 1 0 78 13 145
2014 First official language - English 26 37 9 14 14 0 0 63 28 177
2014 First official language - French 32 37 13 9 7 0 1 70 17 131
2011 First official language - English 25 38 13 14 9 0 1 63 24 173
2011 First official language - French 35 39 10 9 7 1 0 75 16 127

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 38 8 6 5 0 0 81 11 197
2019 First official language - French 40 43 8 9 1 0 0 83 10 159
2018 First official language - English 48 36 7 5 4 0 0 84 9 191
2018 First official language - French 39 42 8 8 2 0 1 81 10 134
2017 First official language - English 44 40 6 8 2 0 0 84 10 221
2017 First official language - French 40 43 8 6 2 0 0 83 8 144

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 32 10 8 7 0 1 75 16 198
2019 First official language - French 45 31 15 5 3 0 0 77 9 161
2018 First official language - English 35 37 13 8 5 1 1 73 13 192
2018 First official language - French 36 37 14 10 3 0 0 73 13 134
2017 First official language - English 34 40 9 10 6 0 1 75 16 223
2017 First official language - French 48 37 6 6 2 1 1 87 8 145
2014 First official language - English 37 34 6 10 12 1 1 72 22 178
2014 First official language - French 40 32 16 9 3 0 1 72 12 131
2011 First official language - English 31 35 12 9 12 1 1 67 21 173
2011 First official language - French 48 28 10 8 5 0 0 77 13 127
2008 First official language - English 35 33 8 11 10 2 1 70 22 155
2008 First official language - French 42 36 9 4 8 0 1 79 12 111

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 33 42 4 12 8 0 0 75 20 198
2019 First official language - French 37 38 11 9 3 0 1 76 13 158
2018 First official language - English 30 47 6 12 5 0 0 77 17 192
2018 First official language - French 32 42 14 7 3 2 1 76 10 135
2017 First official language - English 27 41 9 17 5 1 0 69 22 222
2017 First official language - French 36 47 9 8 1 0 0 83 8 144
2014 First official language - English 26 47 9 12 7 0 0 73 19 177
2014 First official language - French 28 43 14 9 6 0 0 72 15 131
2011 First official language - English 29 38 12 13 7 1 1 67 21 173
2011 First official language - French 37 40 8 11 2 0 1 78 14 127
2008 First official language - English 33 43 8 10 6 0 0 76 16 157
2008 First official language - French 37 45 6 8 3 0 1 83 11 111

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 23 30 17 16 11 4 1 55 28 197
2019 First official language - French 34 26 19 12 4 4 0 63 17 159
2018 First official language - English 23 27 18 13 16 5 0 52 30 192
2018 First official language - French 33 30 15 12 5 5 0 66 18 135
2017 First official language - English 27 24 17 16 10 4 2 54 28 223
2017 First official language - French 30 40 14 9 3 3 1 73 13 145
2014 First official language - English 20 29 14 16 15 5 1 52 33 178
2014 First official language - French 23 41 23 7 5 1 0 65 12 131
2011 First official language - English 28 32 13 12 10 4 1 64 23 173
2011 First official language - French 32 38 15 11 4 0 1 70 15 127
2008 First official language - English 26 34 10 18 11 1 1 61 29 157
2008 First official language - French 29 34 15 14 6 1 1 64 20 111

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 26 12 18 19 3 7 46 41 198
2019 First official language - French 27 22 17 14 13 3 4 53 28 161
2018 First official language - English 20 24 15 14 19 3 5 48 36 194
2018 First official language - French 18 24 19 18 13 5 3 46 34 135
2017 First official language - English 22 19 14 19 18 2 6 44 40 223
2017 First official language - French 17 30 20 12 13 4 3 50 28 144
2014 First official language - English 18 21 12 21 23 1 4 40 47 177
2014 First official language - French 17 23 23 15 18 2 3 41 35 131
2011 First official language - English 19 27 15 14 16 2 8 50 33 172
2011 First official language - French 20 30 17 12 12 1 9 56 26 127
2008 First official language - English 19 28 10 19 18 1 4 50 40 157
2008 First official language - French 13 33 19 16 11 0 8 50 29 111

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 24 11 8 3 1 7 77 12 199
2019 First official language - French 63 20 8 2 1 1 5 88 4 161

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 56 8 7 2 5 3 19 83 8 199
2019 First official language - French 63 8 5 4 2 2 16 86 7 161

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 28 10 6 5 3 6 77 12 199
2019 First official language - French 49 20 15 5 2 2 7 76 7 160

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 24 13 6 7 4 7 72 14 198
2019 First official language - French 49 19 13 7 3 2 8 75 10 161

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 15 19 10 9 3 7 57 22 196
2019 First official language - French 43 17 16 6 7 3 8 67 15 160

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 14 9 3 3 3 7 84 6 197
2019 First official language - French 67 12 9 4 1 2 7 86 5 160

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 73 5 5 3 2 5 7 89 6 199
2019 First official language - French 77 5 2 4 2 3 7 92 6 160

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 71 8 5 3 3 4 7 88 6 197
2019 First official language - French 74 9 2 1 0 2 13 97 1 159

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 37 11 11 11 0 0 67 22 199
2019 First official language - French 41 32 13 6 5 1 1 75 12 161
2018 First official language - English 27 44 10 14 4 0 0 72 19 191
2018 First official language - French 29 35 22 8 6 0 1 64 13 134
2017 First official language - English 34 33 9 17 6 0 0 67 23 221
2017 First official language - French 32 38 15 7 6 0 2 72 13 143
2014 First official language - English 29 42 4 12 12 0 1 72 24 178
2014 First official language - French 33 35 19 10 4 0 0 67 14 131
2011 First official language - English 39 37 7 11 5 0 0 76 16 173
2011 First official language - French 42 33 13 7 4 1 0 76 11 127

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 34 32 15 13 6 0 0 66 19 198
2019 First official language - French 41 33 14 9 3 0 0 74 13 161
2018 First official language - English 26 36 15 12 9 0 0 63 22 190
2018 First official language - French 34 33 21 7 5 0 0 67 13 134
2017 First official language - English 29 35 14 13 9 0 1 64 22 221
2017 First official language - French 40 34 13 8 4 0 1 74 12 143
2014 First official language - English 34 31 9 15 11 0 0 65 26 178
2014 First official language - French 38 34 19 6 4 0 0 72 9 131

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 42 10 5 5 1 0 80 10 197
2019 First official language - French 47 33 13 5 2 0 0 80 7 157
2018 First official language - English 36 40 10 8 6 0 0 75 15 192
2018 First official language - French 34 41 12 6 5 0 2 77 11 134
2017 First official language - English 38 35 12 11 5 0 0 73 15 221
2017 First official language - French 41 38 12 5 4 1 0 80 9 143
2014 First official language - English 36 40 8 9 7 1 0 76 16 178
2014 First official language - French 39 37 14 7 3 0 0 76 10 130
2011 First official language - English 49 32 8 5 6 0 0 81 11 173
2011 First official language - French 56 29 7 4 4 1 0 85 8 124

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 43 12 12 6 1 0 69 19 198
2019 First official language - French 26 44 15 8 3 3 0 72 12 159
2018 First official language - English 26 35 15 10 9 4 0 64 20 193
2018 First official language - French 26 36 21 8 5 4 1 65 14 134
2017 First official language - English 24 32 19 8 11 5 1 60 20 223
2017 First official language - French 29 37 18 7 4 5 0 69 11 144

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 33 11 10 9 0 0 70 18 199
2019 First official language - French 49 31 13 5 2 1 0 81 7 160
2018 First official language - English 46 35 7 6 5 0 0 81 12 192
2018 First official language - French 43 36 15 4 3 0 0 79 6 134
2017 First official language - English 44 34 7 9 5 0 0 79 14 222
2017 First official language - French 47 29 17 4 2 0 1 76 6 144
2014 First official language - English 42 35 11 3 8 1 0 78 11 178
2014 First official language - French 37 40 14 6 3 0 1 77 9 131
2011 First official language - English 45 30 8 10 6 0 1 75 16 173
2011 First official language - French 48 31 12 4 4 0 1 80 8 126

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 33 19 11 7 0 0 62 19 199
2019 First official language - French 46 29 17 5 2 0 0 76 8 161
2018 First official language - English 29 33 24 10 4 0 0 62 14 192
2018 First official language - French 43 23 25 6 4 0 0 66 10 135
2017 First official language - English 34 37 19 4 4 0 1 72 9 223
2017 First official language - French 39 32 15 8 4 0 2 73 12 144
2014 First official language - English 45 28 15 7 4 1 0 74 11 178
2014 First official language - French 40 28 19 9 2 0 1 69 11 131
2011 First official language - English 38 29 17 8 8 0 0 67 16 173
2011 First official language - French 37 39 10 10 4 0 0 77 14 126
2008 First official language - English 28 35 18 10 8 0 1 63 18 157
2008 First official language - French 37 34 18 5 5 0 0 71 11 111

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 60 19 5 8 5 0 2 81 13 198
2019 First official language - French 51 24 8 5 4 2 5 81 10 161
2017 First official language - English 52 21 9 8 5 1 4 77 13 222
2017 First official language - French 51 26 8 7 5 3 1 79 12 145
2014 First official language - English 55 23 5 5 5 4 3 84 10 178
2014 First official language - French 48 22 12 7 4 4 4 75 12 131
2011 First official language - English 50 24 11 4 8 2 2 77 12 173
2011 First official language - French 45 23 10 8 4 2 9 76 13 127

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 First official language - English 23 36 41 198
2019 First official language - French 27 42 32 161
2018 First official language - English 22 35 43 194
2018 First official language - French 27 38 35 134
2017 First official language - English 27 36 36 222
2017 First official language - French 23 40 36 144
2014 First official language - English 22 38 40 178
2014 First official language - French 29 43 28 131
2011 First official language - English 31 41 28 173
2011 First official language - French 29 44 27 127

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 First official language - English 28 17 32 2 14 7 46
2019 First official language - French 10 16 55 5 10 5 44
2018 First official language - English 24 8 40 6 13 9 44
2018 First official language - French 15 14 52 6 3 10 38
2017 First official language - English 22 15 31 9 14 7 58
2017 First official language - French 30 8 53 0 3 6 34
2014 First official language - English 20 20 37 10 9999 14 39
2014 First official language - French 14 17 60 0 9999 8 39
2011 First official language - English 22 25 30 9 9999 14 56
2011 First official language - French 23 20 38 3 9999 16 39
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 32 3 2 2 0 0 93 3 198
2019 First official language - French 54 36 7 2 1 0 0 90 3 159
2018 First official language - English 67 27 5 1 0 0 0 94 1 191
2018 First official language - French 52 37 8 3 0 0 0 89 3 133
2017 First official language - English 66 25 5 1 3 0 0 91 3 222
2017 First official language - French 52 38 6 2 2 0 0 90 4 145
2014 First official language - English 55 32 7 2 3 1 0 88 5 178
2014 First official language - French 58 33 7 2 1 0 0 91 2 131
2011 First official language - English 60 32 5 1 2 0 0 92 3 173
2011 First official language - French 59 35 5 1 1 0 0 93 1 127
2008 First official language - English 66 28 4 1 1 0 0 94 2 157
2008 First official language - French 67 28 4 2 0 0 0 95 2 111

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 39 12 7 3 2 0 77 10 196
2019 First official language - French 45 38 9 6 1 1 0 84 6 160
2018 First official language - English 30 45 13 7 3 0 0 76 10 193
2018 First official language - French 40 41 14 4 1 0 0 81 5 135
2017 First official language - English 37 39 15 5 4 0 0 76 9 223
2017 First official language - French 41 38 14 4 3 0 0 79 7 145
2014 First official language - English 31 44 10 5 8 2 0 77 13 178
2014 First official language - French 41 39 14 4 2 0 0 80 6 131
2011 First official language - English 29 44 13 9 5 0 0 73 14 173
2011 First official language - French 47 39 8 4 3 0 0 85 7 126

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 19 30 23 17 0 1 41 29 199
2019 First official language - French 6 24 24 30 13 0 3 44 31 161
2018 First official language - English 9 18 33 25 11 2 1 38 28 192
2018 First official language - French 10 21 35 21 9 2 2 31 32 134
2017 First official language - English 7 22 32 23 12 2 3 36 30 223
2017 First official language - French 5 21 36 21 11 1 4 34 28 145
2014 First official language - English 10 13 34 28 15 0 1 43 23 178
2014 First official language - French 9 24 30 20 14 0 3 35 34 131
2011 First official language - English 8 17 29 27 14 0 4 43 26 172
2011 First official language - French 9 19 29 28 14 0 2 43 28 126
2008 First official language - English 6 22 35 27 8 1 2 35 29 157
2008 First official language - French 5 20 25 30 20 1 0 50 25 111

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 14 17 31 18 15 2 2 35 33 199
2019 First official language - French 11 20 24 20 20 3 3 42 33 161
2018 First official language - English 15 22 24 23 12 3 1 36 39 193
2018 First official language - French 15 20 24 23 13 3 2 38 36 134
2017 First official language - English 11 21 27 20 18 0 3 39 33 220
2017 First official language - French 6 19 26 26 14 3 6 44 27 144
2014 First official language - English 13 13 29 29 13 1 2 43 27 177
2014 First official language - French 5 12 31 26 23 2 1 50 18 131
2011 First official language - English 13 14 25 18 26 1 4 46 28 172
2011 First official language - French 5 15 25 27 22 2 5 52 21 126
2008 First official language - English 13 14 29 26 15 1 1 43 28 156
2008 First official language - French 4 17 16 28 30 1 4 61 22 110

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 7 9 30 24 23 4 2 50 17 197
2019 First official language - French 10 11 25 28 20 2 4 51 23 161
2018 First official language - English 5 19 21 26 20 3 6 51 26 193
2018 First official language - French 9 17 28 24 11 4 7 39 29 134
2017 First official language - English 6 8 26 27 20 3 10 53 17 223
2017 First official language - French 7 14 28 25 18 3 5 46 23 144
2014 First official language - English 6 14 25 26 20 2 7 51 22 177
2014 First official language - French 8 12 28 22 22 4 5 48 22 131
2011 First official language - English 5 10 24 31 22 1 7 57 17 172
2011 First official language - French 4 7 23 24 31 1 9 62 13 126
2008 First official language - English 3 7 28 37 17 2 6 58 11 156
2008 First official language - French 4 6 21 37 27 2 3 68 10 110

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 10 8 33 30 17 0 2 48 18 199
2019 First official language - French 6 8 26 33 24 1 2 58 15 161
2018 First official language - English 3 13 30 32 19 2 1 53 16 191
2018 First official language - French 6 14 28 37 12 2 2 51 20 133
2017 First official language - English 7 8 34 25 21 0 4 49 15 222
2017 First official language - French 4 12 28 32 18 2 4 53 17 144
2014 First official language - English 3 7 26 39 24 1 1 64 10 178
2014 First official language - French 5 13 28 27 22 2 2 52 19 130
2011 First official language - English 4 9 26 35 22 1 4 59 14 172
2011 First official language - French 4 10 28 28 25 1 5 56 14 126
2008 First official language - English 3 7 36 33 17 0 3 52 11 155
2008 First official language - French 6 12 25 27 26 2 2 56 19 110

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 19 26 16 19 1 1 36 38 197
2019 First official language - French 8 16 31 20 21 3 3 43 25 158
2018 First official language - English 18 24 29 12 14 2 1 27 43 193
2018 First official language - French 17 17 34 15 12 2 4 28 36 134
2017 First official language - English 17 23 23 19 16 0 2 36 41 223
2017 First official language - French 17 18 23 19 17 1 4 37 38 142
2014 First official language - English 12 20 31 17 16 1 2 35 33 178
2014 First official language - French 17 26 31 10 13 1 3 23 45 131
2011 First official language - English 15 15 27 25 15 1 3 41 31 172
2011 First official language - French 10 17 35 12 21 1 4 34 29 127
2008 First official language - English 12 19 28 24 12 2 3 38 33 156
2008 First official language - French 8 18 28 17 23 2 4 42 28 110

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 12 15 29 21 19 3 1 41 28 199
2019 First official language - French 17 23 20 17 14 5 4 33 44 161
2018 First official language - English 12 22 29 23 10 2 1 35 35 192
2018 First official language - French 21 23 27 13 5 7 2 21 49 134
2017 First official language - English 11 17 26 27 12 2 5 42 30 223
2017 First official language - French 12 25 29 13 11 6 4 26 42 144
2014 First official language - English 13 19 27 24 12 2 3 37 34 178
2014 First official language - French 9 24 28 19 18 1 1 37 34 131
2011 First official language - English 9 18 29 26 12 2 4 40 29 172
2011 First official language - French 12 22 32 14 16 1 4 31 35 127
2008 First official language - English 16 21 33 19 5 2 3 26 39 156
2008 First official language - French 11 22 28 22 15 1 1 38 33 110

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 15 32 20 19 4 1 41 26 199
2019 First official language - French 8 14 26 29 17 2 4 49 24 160
2018 First official language - English 9 17 32 27 10 3 3 40 27 193
2018 First official language - French 9 18 29 22 14 4 4 39 29 134
2017 First official language - English 12 16 27 20 19 1 5 41 30 222
2017 First official language - French 10 14 26 26 13 5 5 44 27 144
2014 First official language - English 9 19 28 24 17 1 2 42 29 176
2014 First official language - French 10 17 33 21 14 2 4 37 28 131

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 9 13 29 28 21 0 1 49 22 199
2019 First official language - French 6 14 33 28 16 1 2 46 20 160

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 17 31 18 21 9 3 0 50 31 197
2019 First official language - French 26 32 19 15 5 3 0 60 20 161

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 24 10 11 9 1 0 70 20 197
2019 First official language - French 52 32 10 3 3 0 0 84 6 161
2018 First official language - English 43 26 9 13 8 0 0 70 21 191
2018 First official language - French 48 32 9 5 5 1 0 80 11 135
2017 First official language - English 36 26 10 16 12 1 0 62 28 223
2017 First official language - French 48 32 8 7 4 1 1 81 11 144
2014 First official language - English 45 25 7 8 16 0 0 69 24 178
2014 First official language - French 44 27 13 8 8 0 0 71 16 130

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 46 33 7 10 4 0 0 79 14 198
2019 First official language - French 50 38 7 4 2 0 0 87 6 158
2018 First official language - English 46 34 6 8 6 0 0 80 14 191
2018 First official language - French 47 38 7 6 1 0 0 86 7 135
2017 First official language - English 37 38 6 11 8 0 0 75 19 222
2017 First official language - French 44 40 9 6 1 0 0 84 7 144
2014 First official language - English 40 36 8 11 5 0 0 76 16 178
2014 First official language - French 42 43 12 1 1 0 0 85 3 129

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 30 12 9 3 1 0 76 12 198
2019 First official language - French 48 31 14 5 2 1 0 79 7 160
2018 First official language - English 38 35 13 8 6 1 0 73 14 192
2018 First official language - French 39 41 13 7 1 0 0 80 7 135

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 36 33 12 10 6 2 0 71 17 196
2019 First official language - French 45 34 13 5 3 1 0 79 8 161
2018 First official language - English 38 37 13 8 4 1 0 75 12 193
2018 First official language - French 44 36 9 6 3 1 1 82 9 132
2017 First official language - English 41 32 16 7 4 0 0 73 11 223
2017 First official language - French 47 36 11 3 2 1 0 84 5 144
2014 First official language - English 43 30 14 8 3 1 0 74 11 178
2014 First official language - French 48 36 9 4 3 0 0 84 7 131
2011 First official language - English 45 35 7 9 3 1 0 81 12 172
2011 First official language - French 41 41 7 6 3 1 0 83 9 127

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 27 18 5 5 4 1 70 11 195
2019 First official language - French 43 34 11 5 3 2 1 80 9 159
2018 First official language - English 40 34 11 8 5 3 1 76 13 193
2018 First official language - French 45 33 14 3 3 2 0 80 6 134
2017 First official language - English 49 29 11 4 5 2 0 80 9 223
2017 First official language - French 45 32 14 2 5 3 0 79 7 144
2014 First official language - English 46 25 13 7 3 5 1 75 11 177
2014 First official language - French 46 33 11 3 3 3 1 82 6 131

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 47 32 7 8 4 1 0 80 12 196
2019 First official language - French 59 28 8 3 2 0 0 87 5 161
2018 First official language - English 49 34 6 7 4 0 0 82 11 193
2018 First official language - French 52 34 8 6 0 1 0 87 6 134
2017 First official language - English 50 31 7 8 5 0 0 81 12 223
2017 First official language - French 53 31 10 4 2 0 0 84 6 144
2014 First official language - English 54 28 6 6 6 0 0 81 12 178
2014 First official language - French 55 35 6 2 2 0 0 89 5 131
2011 First official language - English 57 26 8 5 5 0 0 83 10 172
2011 First official language - French 55 30 4 5 5 0 0 86 10 127
2008 First official language - English 46 32 8 10 4 0 0 78 14 157
2008 First official language - French 49 34 8 4 4 0 0 83 9 112

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 29 24 13 14 12 6 2 57 29 197
2019 First official language - French 30 25 16 9 4 8 7 66 16 161
2018 First official language - English 25 34 15 9 12 5 1 63 22 192
2018 First official language - French 26 26 21 9 7 8 4 58 18 135
2017 First official language - English 23 23 14 19 16 4 0 48 37 223
2017 First official language - French 25 33 12 13 5 5 6 65 21 143
2014 First official language - English 27 30 11 15 14 2 1 59 30 178
2014 First official language - French 30 31 19 6 8 2 3 65 15 131

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 33 13 7 8 2 0 72 15 198
2019 First official language - French 37 34 14 10 3 1 1 72 14 161
2018 First official language - English 39 34 10 11 6 1 1 74 16 191
2018 First official language - French 38 38 9 8 5 2 1 78 13 134
2017 First official language - English 48 26 10 9 5 2 0 75 15 223
2017 First official language - French 38 38 7 8 4 4 1 79 13 145
2014 First official language - English 48 29 7 4 7 4 1 81 12 178
2014 First official language - French 35 41 11 7 3 2 0 78 11 131
2011 First official language - English 42 29 10 7 8 3 0 73 16 173
2011 First official language - French 37 27 13 14 4 3 1 67 19 125
2008 First official language - English 44 25 11 10 6 2 1 72 17 156
2008 First official language - French 40 31 9 11 4 4 0 75 16 112

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 35 30 19 6 8 2 0 66 14 196
2019 First official language - French 40 29 17 9 1 4 0 72 10 161
2018 First official language - English 34 31 17 9 7 0 1 66 17 192
2018 First official language - French 38 36 17 8 1 0 0 74 9 134

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 25 15 21 13 12 10 3 47 29 197
2019 First official language - French 25 28 14 7 8 14 4 65 18 159
2018 First official language - English 25 24 15 14 11 8 4 55 28 194
2018 First official language - French 25 22 18 10 10 12 2 55 23 134
2017 First official language - English 24 19 16 17 16 6 2 47 36 223
2017 First official language - French 19 27 18 12 11 10 4 53 26 144
2014 First official language - English 19 25 14 12 20 7 2 49 36 178
2014 First official language - French 17 23 18 15 12 9 6 47 32 131
2011 First official language - English 25 23 15 17 14 3 3 51 33 173
2011 First official language - French 19 22 17 12 12 6 12 50 29 125

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 45 41 3 10 1 0 0 86 11 198
2019 First official language - French 50 32 7 9 3 0 0 81 12 161
2017 First official language - English 43 44 2 9 2 0 0 88 10 222
2017 First official language - French 42 46 3 7 1 0 0 89 8 145
2014 First official language - English 45 43 4 7 1 0 0 88 8 178
2014 First official language - French 42 45 5 5 3 0 0 87 8 131
2011 First official language - English 50 41 2 7 1 0 0 90 8 173
2011 First official language - French 54 37 3 4 3 0 0 90 7 127
2008 First official language - English 46 48 1 4 1 0 0 94 5 157
2008 First official language - French 57 31 5 7 0 0 0 88 7 110

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 30 3 10 6 0 0 81 16 199
2019 First official language - French 45 38 7 7 2 0 1 83 10 159
2017 First official language - English 49 26 5 12 8 0 0 75 20 222
2017 First official language - French 39 41 5 7 8 0 0 80 15 145
2014 First official language - English 43 34 5 11 7 0 0 77 18 178
2014 First official language - French 38 26 9 15 12 0 0 64 26 131
2011 First official language - English 48 32 7 7 6 0 0 80 13 173
2011 First official language - French 51 30 7 7 4 0 0 81 12 127

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 34 6 8 4 0 0 82 12 197
2019 First official language - French 53 34 6 6 1 1 0 87 6 159
2017 First official language - English 50 32 7 9 2 0 0 82 11 221
2017 First official language - French 52 35 5 6 1 0 0 87 8 145
2014 First official language - English 44 37 6 7 4 0 1 82 12 178
2014 First official language - French 41 44 7 5 3 0 0 85 8 131

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 82 11 1 2 0 0 3 96 3 198
2019 First official language - French 53 30 8 5 2 0 1 84 8 161
2017 First official language - English 82 10 2 2 1 0 3 95 3 221
2017 First official language - French 49 28 7 12 4 0 1 77 16 144
2014 First official language - English 85 10 2 1 2 0 1 95 3 178
2014 First official language - French 45 30 8 11 4 0 2 76 16 131
2011 First official language - English 83 11 2 3 1 1 1 94 4 172
2011 First official language - French 50 25 5 13 7 0 0 74 21 127
2008 First official language - English 85 13 1 0 1 1 0 98 1 157
2008 First official language - French 53 25 4 15 5 0 0 77 19 110

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 81 5 6 2 0 1 4 91 2 198
2019 First official language - French 68 21 3 4 2 0 1 90 6 161
2017 First official language - English 80 9 4 0 1 0 5 95 1 223
2017 First official language - French 65 22 3 4 3 0 2 90 8 144
2014 First official language - English 86 6 2 0 1 0 4 96 1 178
2014 First official language - French 59 25 7 5 4 0 0 84 8 131
2011 First official language - English 84 7 2 2 1 1 4 96 3 172
2011 First official language - French 55 21 5 10 4 0 5 80 15 127
2008 First official language - English 79 8 2 3 1 1 6 94 4 156
2008 First official language - French 65 18 6 5 6 0 0 83 11 111

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 87 5 1 1 1 1 5 97 2 197
2019 First official language - French 80 16 1 1 1 1 0 97 2 161
2017 First official language - English 82 8 3 2 0 0 6 95 2 223
2017 First official language - French 80 13 1 2 4 0 1 93 6 145
2014 First official language - English 88 4 1 0 1 1 5 98 1 178
2014 First official language - French 80 13 4 0 3 0 0 93 3 131
2011 First official language - English 87 6 2 1 1 1 3 96 2 172
2011 First official language - French 76 10 3 4 5 0 2 87 10 127
2008 First official language - English 91 3 1 0 1 0 5 99 1 153
2008 First official language - French 77 10 3 3 7 0 0 87 10 111

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 31 10 10 8 13 19 9 57 30 198
2019 First official language - French 60 19 12 4 3 2 0 80 7 161

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 38 39 6 5 1 2 8 86 7 198
2019 First official language - French 36 34 14 6 3 1 7 75 9 161

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 22 8 2 4 3 8 84 7 198
2019 First official language - French 55 25 5 2 0 6 7 92 2 160

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 198
2019 First official language - French 10 90 161
2018 First official language - English 14 86 193
2018 First official language - French 15 85 133

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 50 50 18
2019 First official language - French 34 66 16
2018 First official language - English 80 20 28
2018 First official language - French 52 48 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 47 53 28
2018 First official language - French 52 48 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 16

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 16
2018 First official language - English 0 100 28
2018 First official language - French 0 100 19

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 16

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 16

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 35 65 18
2019 First official language - French 62 38 16
2018 First official language - English 37 63 28
2018 First official language - French 49 51 20

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 46 54 18
2019 First official language - French 31 69 16
2018 First official language - English 40 60 28
2018 First official language - French 24 76 20

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 60 40 28
2018 First official language - French 43 57 20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 41 59 18
2019 First official language - French 45 55 16
2018 First official language - English 31 69 28
2018 First official language - French 24 76 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 43 57 28
2018 First official language - French 68 32 20

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 37 63 28
2018 First official language - French 45 55 20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 0 100 18
2019 First official language - French 0 100 16
2018 First official language - English 0 100 28
2018 First official language - French 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 58 42 18
2019 First official language - French 69 31 16
2018 First official language - English 47 53 28
2018 First official language - French 52 48 20

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 26 74 28
2018 First official language - French 0 100 20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 30 70 18
2019 First official language - French 60 40 16

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 27
2018 First official language - French 23 77 20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 20 80 27
2018 First official language - French 0 100 20

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 37 63 18
2019 First official language - French 28 72 16

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 36 64 22
2018 First official language - French 30 70 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 22
2018 First official language - French 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 65 35 22
2018 First official language - French 32 68 20

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 22
2018 First official language - French 0 100 20

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 34 66 22
2018 First official language - French 34 66 20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 17 83 198
2019 First official language - French 12 88 160

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 19 12 16 8 8 31 6 50 25 199
2019 First official language - French 23 17 16 6 2 31 5 62 13 161
2018 First official language - English 16 16 29 7 9 17 5 42 21 191
2018 First official language - French 14 27 16 11 3 24 6 58 19 133
2017 First official language - English 22 11 21 11 14 17 4 42 31 223
2017 First official language - French 22 23 15 6 5 24 6 63 15 145
2014 First official language - English 19 17 22 7 13 19 4 46 25 178
2014 First official language - French 18 24 16 9 7 20 6 56 23 131

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 25 15 6 8 8 2 68 15 198
2019 First official language - French 43 25 16 6 3 7 0 74 9 161
2018 First official language - English 29 31 20 6 7 5 1 64 14 191
2018 First official language - French 34 31 15 8 4 8 1 71 13 134
2017 First official language - English 34 22 21 10 8 4 1 59 19 222
2017 First official language - French 33 37 13 6 6 4 1 74 13 144
2014 First official language - English 29 22 20 9 11 9 1 56 22 178
2014 First official language - French 31 30 20 5 6 8 0 66 12 131
2011 First official language - English 41 30 12 9 5 4 0 73 14 173
2011 First official language - French 42 31 15 4 4 4 0 76 8 127

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 6 94 198
2019 First official language - French 4 96 161
2018 First official language - English 6 94 191
2018 First official language - French 10 90 132

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 51 49 12
2018 First official language - French 45 55 12

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 12

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 12

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 37 63 13

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 13

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 12
2018 First official language - French 0 100 13

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 38 62 12
2018 First official language - French 0 100 13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 0 100 12

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 0 100 12

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 0 100 10
2018 First official language - French 0 100 12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 9 91 197
2019 First official language - French 7 93 160

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 14 20 3 5 33 4 56 12 198
2019 First official language - French 27 14 18 3 1 31 6 66 6 161
2018 First official language - English 19 12 33 4 4 21 7 43 11 193
2018 First official language - French 21 19 19 6 1 27 7 60 11 135
2017 First official language - English 25 13 23 4 7 22 6 52 15 223
2017 First official language - French 24 21 13 1 5 30 6 70 10 145
2014 First official language - English 17 15 26 4 4 26 8 49 12 178
2014 First official language - French 19 19 20 5 2 26 8 58 11 131

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 40 25 16 3 5 9 1 73 8 197
2019 First official language - French 46 24 17 3 1 10 0 77 4 161
2018 First official language - English 35 25 23 5 4 7 1 65 10 193
2018 First official language - French 35 31 15 5 4 9 2 74 9 135
2017 First official language - English 41 23 19 4 6 6 1 68 11 223
2017 First official language - French 40 31 11 1 5 11 1 81 6 145
2014 First official language - English 32 22 22 5 3 14 3 64 10 177
2014 First official language - French 31 31 19 6 2 10 1 70 9 130
2011 First official language - English 50 25 12 4 3 6 0 80 7 172
2011 First official language - French 42 36 14 3 1 5 0 81 4 127

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 21 79 198
2019 First official language - French 13 87 161
2017 First official language - English 27 73 222
2017 First official language - French 18 82 145
2014 First official language - English 21 79 178
2014 First official language - French 13 87 130

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 93 7 42
2019 First official language - French 86 14 21
2017 First official language - English 79 21 60
2017 First official language - French 76 24 28
2014 First official language - English 73 27 37
2014 First official language - French 78 22 17

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 42 26 5 18 9 0 0 68 27 38
2019 First official language - French 60 28 5 7 0 0 0 88 7 18
2017 First official language - English 56 33 0 12 0 0 0 88 12 46
2017 First official language - French 64 28 4 0 4 0 0 91 4 21
2014 First official language - English 44 38 8 7 3 0 0 82 10 27
2014 First official language - French 43 24 24 9 0 0 0 67 9 13
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 61 21 7 4 4 2 1 84 8 199
2019 First official language - French 64 28 4 2 1 1 0 93 3 161
2018 First official language - English 52 28 9 5 4 1 1 82 9 191
2018 First official language - French 50 36 9 3 2 0 0 86 5 134
2017 First official language - English 52 28 8 2 7 1 2 82 10 223
2017 First official language - French 65 22 7 5 2 0 0 86 7 145

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 43 8 11 3 2 0 77 14 37
2019 First official language - French 28 43 15 14 0 0 0 71 14 35

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 34 14 9 5 0 0 72 14 198
2019 First official language - French 47 29 17 5 2 0 0 76 7 161
2018 First official language - English 48 36 9 6 1 0 0 84 7 191
2018 First official language - French 41 38 12 7 1 2 0 80 8 132
2017 First official language - English 37 43 11 6 2 1 0 81 9 223
2017 First official language - French 39 39 11 6 4 1 0 79 9 145

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 24 31 15 18 11 0 1 56 29 197
2019 First official language - French 37 31 12 14 5 1 0 69 19 161
2018 First official language - English 29 30 17 11 13 1 0 60 23 192
2018 First official language - French 28 34 16 14 7 1 0 62 21 130
2017 First official language - English 18 36 17 15 11 2 1 56 27 223
2017 First official language - French 23 41 17 10 7 2 1 65 18 144

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 22 27 21 7 21 0 2 50 29 199
2019 First official language - French 23 29 16 14 16 1 1 52 31 161
2018 First official language - English 26 23 20 15 14 0 1 50 29 194
2018 First official language - French 20 23 20 19 18 0 1 43 37 133
2017 First official language - English 32 23 16 11 14 1 3 57 26 223
2017 First official language - French 23 23 22 14 13 1 4 48 29 145

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 11 26 28 19 15 0 1 38 34 198
2019 First official language - French 21 28 27 11 12 0 1 49 23 161
2018 First official language - English 12 25 25 19 18 1 1 37 38 194
2018 First official language - French 16 26 25 20 14 0 0 42 33 133
2017 First official language - English 12 29 24 16 18 0 1 42 34 222
2017 First official language - French 17 23 27 14 15 1 2 42 30 145

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 32 21 10 9 0 1 59 19 197
2019 First official language - French 35 29 20 7 8 0 2 65 15 161
2018 First official language - English 24 34 21 13 6 1 1 59 20 192
2018 First official language - French 23 24 28 14 8 0 2 48 23 133
2017 First official language - English 25 33 21 11 7 0 3 60 18 221
2017 First official language - French 25 31 21 11 6 1 4 59 19 145

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 21 24 20 19 14 1 1 46 33 196
2019 First official language - French 30 25 20 13 10 1 1 57 23 161
2018 First official language - English 17 23 22 15 22 1 0 41 37 193
2018 First official language - French 19 21 22 18 19 1 1 41 37 131
2017 First official language - English 19 24 18 17 20 0 2 44 38 223
2017 First official language - French 15 23 25 16 17 1 4 40 34 143

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 43 26 11 6 7 1 5 74 15 198
2019 First official language - French 46 24 15 4 3 0 7 75 8 160
2018 First official language - English 46 19 13 6 6 3 6 72 14 194
2018 First official language - French 39 23 17 9 3 1 8 68 13 132
2017 First official language - English 46 15 16 4 5 0 13 71 10 222
2017 First official language - French 37 17 15 7 8 1 15 64 18 145

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 26 34 18 12 10 1 0 60 22 196
2019 First official language - French 41 28 21 7 2 0 1 69 10 161
2018 First official language - English 26 27 21 14 11 1 0 54 25 194
2018 First official language - French 33 22 28 14 3 0 0 55 16 132
2017 First official language - English 26 31 21 12 6 0 2 59 19 223
2017 First official language - French 34 24 27 7 5 0 3 60 12 145

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 32 29 22 8 9 1 1 61 17 196
2019 First official language - French 38 34 15 6 4 1 2 74 10 161
2018 First official language - English 28 35 16 9 10 2 1 64 19 193
2018 First official language - French 32 28 22 12 3 1 2 62 16 133
2017 First official language - English 29 30 22 10 5 1 3 62 16 222
2017 First official language - French 35 32 13 7 5 3 5 73 13 145

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 27 33 21 11 8 1 0 61 19 197
2019 First official language - French 33 37 17 8 5 0 1 70 13 161
2018 First official language - English 28 31 22 11 5 2 1 61 17 193
2018 First official language - French 28 34 17 12 8 1 0 63 20 132
2017 First official language - English 24 37 18 10 7 1 2 63 18 223
2017 First official language - French 27 31 22 11 4 3 3 61 16 145

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 39 26 19 9 5 2 0 67 15 197
2019 First official language - French 43 30 16 6 4 0 1 74 10 159
2018 First official language - English 40 31 18 5 5 1 1 73 10 191
2018 First official language - French 33 29 26 7 2 0 2 64 9 133
2017 First official language - English 37 33 13 10 4 0 3 72 15 220
2017 First official language - French 37 33 14 6 4 0 4 74 11 145

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 22 13 6 10 0 0 72 15 195
2019 First official language - French 50 22 14 8 4 2 1 74 12 161

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 30 33 22 8 5 1 1 64 14 198
2019 First official language - French 36 28 18 9 7 1 2 65 16 161
2018 First official language - English 24 37 20 9 8 0 1 62 17 193
2018 First official language - French 28 32 28 8 3 0 1 61 10 133
2017 First official language - English 31 31 18 9 7 1 2 64 17 223
2017 First official language - French 31 28 18 13 4 1 5 63 17 145

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 49 31 11 3 3 1 2 82 6 198
2019 First official language - French 65 19 7 5 3 0 2 86 8 161
2018 First official language - English 52 25 14 3 4 0 1 79 7 193
2018 First official language - French 59 22 8 4 3 0 5 85 7 131
2017 First official language - English 47 27 13 8 4 0 2 74 12 221
2017 First official language - French 58 16 15 2 3 1 6 79 5 145

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 65 15 5 4 4 1 6 87 8 194
2019 First official language - French 73 14 3 1 1 0 8 95 2 161
2018 First official language - English 71 16 5 1 2 2 3 92 3 193
2018 First official language - French 72 13 5 0 0 0 10 94 0 133

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 74 10 5 3 5 3 1 87 8 195
2019 First official language - French 77 9 5 2 3 1 3 89 6 161
2018 First official language - English 70 11 7 2 6 1 2 85 8 193
2018 First official language - French 64 12 9 4 4 2 5 81 9 133
2017 First official language - English 70 9 7 5 4 2 3 83 9 222
2017 First official language - French 70 10 9 3 3 1 4 84 6 145

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 51 31 11 2 3 0 1 83 6 195
2019 First official language - French 62 23 9 3 1 0 3 87 4 161
2018 First official language - English 48 31 9 6 5 0 1 79 11 191
2018 First official language - French 54 25 11 3 2 0 5 83 5 134
2017 First official language - English 43 33 14 6 4 0 1 76 10 222
2017 First official language - French 59 23 7 4 1 1 5 86 6 145

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 21 13 7 5 0 2 75 12 194
2019 First official language - French 65 19 7 5 2 0 2 85 7 160
2018 First official language - English 58 19 10 5 7 0 1 79 12 190
2018 First official language - French 54 19 11 6 5 0 5 77 12 133
2017 First official language - English 54 24 10 7 3 1 1 79 10 222
2017 First official language - French 67 12 6 6 2 1 5 84 9 143

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 52 13 5 1 1 1 28 91 2 190
2019 First official language - French 61 11 5 3 0 0 20 90 4 160
2018 First official language - English 51 7 5 3 0 0 32 88 4 191
2018 First official language - French 54 10 6 1 0 0 30 91 1 132
2017 First official language - English 54 12 2 1 1 0 31 95 3 220
2017 First official language - French 56 7 4 1 0 1 31 92 2 144

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 62 23 9 1 2 0 3 88 3 194
2019 First official language - French 74 16 6 1 0 0 4 94 1 160
2018 First official language - English 56 28 6 2 1 2 4 89 4 192
2018 First official language - French 71 13 6 1 1 0 8 92 2 134
2017 First official language - English 59 24 8 1 1 0 8 90 2 222
2017 First official language - French 79 10 3 2 0 0 6 94 2 144

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 70 16 3 2 4 2 3 90 7 194
2019 First official language - French 71 15 4 2 4 0 4 90 6 161
2018 First official language - English 67 13 3 4 7 0 4 84 12 192
2018 First official language - French 60 11 11 5 7 0 7 76 12 134
2017 First official language - English 61 16 7 6 5 0 4 81 12 222
2017 First official language - French 61 12 11 4 7 0 5 77 11 144

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 48 35 12 2 2 0 1 84 4 195
2019 First official language - French 51 31 13 2 1 0 2 84 3 161
2018 First official language - English 46 30 16 4 1 1 1 78 5 192
2018 First official language - French 41 38 14 1 4 0 4 81 4 133
2017 First official language - English 51 29 10 3 1 0 5 86 4 221
2017 First official language - French 59 23 14 1 1 0 3 85 1 145

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 15 29 33 19 4 0 0 44 22 199
2019 First official language - French 22 35 31 10 2 0 1 57 12 161
2018 First official language - English 14 28 36 11 9 1 1 43 20 193
2018 First official language - French 15 29 36 16 4 0 1 44 20 134
2017 First official language - English 10 28 40 14 7 1 0 38 22 223
2017 First official language - French 12 34 40 10 3 0 1 46 13 145

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 20 38 18 6 0 0 24 38 197
2019 First official language - French 5 16 39 25 15 0 1 40 21 159
2018 First official language - English 12 29 36 18 5 0 0 23 41 190
2018 First official language - French 5 24 39 19 12 0 1 31 30 131
2017 First official language - English 13 23 37 18 7 1 1 25 37 223
2017 First official language - French 6 16 41 25 11 0 1 37 22 144
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 18 31 25 10 14 1 1 19 81 199
2019 First official language - French 26 28 23 8 13 2 0 27 73 161
2018 First official language - English 34 32 18 7 8 0 0 34 66 194
2018 First official language - French 30 20 22 11 14 0 2 31 69 133
2017 First official language - English 33 25 14 10 13 2 2 35 65 222
2017 First official language - French 32 23 27 9 6 2 1 32 68 145

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 66 34 157
2019 First official language - French 76 24 117

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 First official language - English 38 62 155
2019 First official language - French 34 66 117
2018 First official language - English 36 64 128
2018 First official language - French 36 64 90

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 37 16 13 14 11 1 9 59 27 197
2019 First official language - French 43 18 10 9 9 1 9 68 20 160
2018 First official language - English 42 17 14 12 9 0 5 63 23 193
2018 First official language - French 38 16 12 11 13 0 10 60 27 134

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 20 25 18 14 20 2 2 47 35 157
2019 First official language - French 19 34 18 10 12 2 6 57 23 118
2018 First official language - English 22 27 16 15 8 1 11 55 26 130
2018 First official language - French 19 31 12 15 19 1 3 52 36 89
2017 First official language - English 23 25 12 13 17 2 8 53 34 136
2017 First official language - French 21 25 19 10 10 3 12 54 24 94

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 First official language - English 6 11 19 18 35 5 6 19 59 157
2019 First official language - French 9 15 16 19 31 4 6 26 55 118
2018 First official language - English 3 9 15 22 34 8 8 14 68 129
2018 First official language - French 1 12 10 23 47 2 5 14 75 89
2017 First official language - English 3 7 12 9 47 6 16 12 72 137
2017 First official language - French 3 8 18 18 40 2 12 12 67 95
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