2019 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 41 9 8 5 0 0 79 13 207
2019 PM-04 40 27 17 13 3 0 0 67 17 30
2019 PM-05 54 32 2 10 2 0 0 85 12 41
2019 PM-06 33 47 8 7 5 0 0 80 12 83
2018 PM 30 41 13 11 3 0 0 72 15 230
2018 PM-01 43 36 0 14 7 0 0 79 21 14
2018 PM-02 55 18 18 9 0 0 0 73 9 11
2018 PM-03 19 45 10 19 6 0 0 65 26 31
2018 PM-04 32 35 26 6 0 0 0 68 6 31
2018 PM-05 27 49 11 9 4 0 0 76 13 45
2018 PM-06 31 42 13 11 2 0 0 73 13 90

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 46 14 8 6 1 0 72 14 206
2019 PM-01 5 65 15 10 5 0 0 70 15 20
2019 PM-04 37 27 27 0 3 7 0 68 4 30
2019 PM-05 37 41 10 7 5 0 0 78 12 41
2019 PM-06 22 52 10 10 7 0 0 73 17 83
2018 PM 27 39 12 11 11 0 0 66 22 231
2018 PM-01 29 36 21 0 14 0 0 64 14 14
2018 PM-02 18 45 9 9 18 0 0 64 27 11
2018 PM-03 33 17 13 20 17 0 0 50 37 30
2018 PM-04 34 34 13 9 9 0 0 69 19 32
2018 PM-05 20 51 11 13 4 0 0 71 18 45
2018 PM-06 26 41 12 10 11 0 0 67 21 91

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 37 8 3 2 0 0 86 6 206
2019 PM-01 75 20 5 0 0 0 0 95 0 20
2019 PM-04 43 30 23 3 0 0 0 73 3 30
2019 PM-05 44 46 2 2 5 0 0 90 7 41
2019 PM-06 45 41 7 5 2 0 0 86 7 83
2018 PM 44 37 11 7 2 0 0 80 8 230
2018 PM-01 64 14 14 7 0 0 0 79 7 14
2018 PM-02 40 40 20 0 0 0 0 80 0 10
2018 PM-03 60 20 10 10 0 0 0 80 10 30
2018 PM-04 41 41 9 9 0 0 0 81 9 32
2018 PM-05 38 42 4 16 0 0 0 80 16 45
2018 PM-06 41 40 14 1 4 0 0 80 5 91

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 38 10 6 2 0 0 82 8 207
2019 PM-04 40 30 20 10 0 0 0 70 10 30
2019 PM-05 59 29 5 5 2 0 0 88 7 41
2019 PM-06 35 46 10 7 2 0 0 81 10 83
2018 PM 31 44 11 10 3 0 0 75 13 232
2018 PM-01 43 29 14 7 7 0 0 71 14 14
2018 PM-02 36 45 0 9 9 0 0 82 18 11
2018 PM-03 35 39 13 13 0 0 0 74 13 31
2018 PM-04 38 38 22 3 0 0 0 75 3 32
2018 PM-05 31 51 7 7 4 0 0 82 11 45
2018 PM-06 25 47 11 13 2 1 0 73 16 91

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 31 22 12 10 1 0 55 22 207
2019 PM-04 33 23 33 10 0 0 0 57 10 30
2019 PM-05 32 37 7 15 10 0 0 68 24 41
2019 PM-06 13 31 28 13 12 2 0 46 26 83
2018 PM 25 31 20 16 8 0 0 56 24 231
2018 PM-01 36 29 7 14 14 0 0 64 29 14
2018 PM-02 36 36 0 27 0 0 0 73 27 11
2018 PM-03 26 35 10 23 3 3 0 63 27 31
2018 PM-04 35 23 23 13 6 0 0 58 19 31
2018 PM-05 24 33 27 9 7 0 0 58 16 45
2018 PM-06 19 31 23 16 11 0 0 49 27 91

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 36 20 13 11 0 0 56 24 205
2019 PM-04 40 30 20 10 0 0 0 70 10 30
2019 PM-05 18 44 15 15 8 0 0 62 23 39
2019 PM-06 11 40 22 13 14 0 0 51 28 83
2018 PM 24 33 23 13 7 0 0 57 20 230
2018 PM-01 36 29 21 0 14 0 0 64 14 14
2018 PM-02 36 36 9 18 0 0 0 73 18 11
2018 PM-03 26 32 29 10 3 0 0 58 13 31
2018 PM-04 33 33 13 20 0 0 0 67 20 30
2018 PM-05 18 40 20 16 7 0 0 58 22 45
2018 PM-06 20 30 27 14 9 0 0 49 23 91

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 27 19 25 14 13 3 0 47 27 206
2019 PM-04 40 13 27 10 3 7 0 57 14 30
2019 PM-05 37 10 24 15 15 0 0 46 29 41
2019 PM-06 14 25 30 13 16 1 0 40 29 83
2018 PM 22 27 26 11 12 1 0 50 24 229
2018 PM-01 21 36 29 7 7 0 0 57 14 14
2018 PM-02 27 27 27 9 9 0 0 55 18 11
2018 PM-03 27 37 10 7 20 0 0 63 27 30
2018 PM-04 37 17 23 17 7 0 0 53 23 30
2018 PM-05 20 29 29 11 7 2 2 51 19 45
2018 PM-06 18 26 30 10 15 1 0 44 26 91
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 30 13 2 2 0 3 83 4 207
2019 PM-04 37 33 20 3 0 0 7 75 4 30
2019 PM-05 68 24 0 5 2 0 0 93 7 41
2019 PM-06 55 35 10 0 0 0 0 90 0 83

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 49 25 14 6 3 1 0 76 10 204
2019 PM-04 48 10 21 7 7 3 3 63 15 29
2019 PM-05 53 35 5 5 0 3 0 90 5 40
2019 PM-06 49 29 12 7 2 0 0 78 10 82
2018 PM 43 24 15 10 7 1 0 68 17 231
2018 PM-01 36 36 14 0 14 0 0 71 14 14
2018 PM-02 27 27 18 0 27 0 0 55 27 11
2018 PM-03 42 19 16 16 6 0 0 61 23 31
2018 PM-04 53 19 13 9 3 3 0 74 13 32
2018 PM-05 39 36 7 7 9 2 0 77 16 44
2018 PM-06 47 18 19 11 4 1 0 66 16 91

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 41 33 11 11 4 0 0 74 15 207
2019 PM-04 40 30 13 7 10 0 0 70 17 30
2019 PM-05 54 29 5 10 2 0 0 83 12 41
2019 PM-06 35 39 10 13 4 0 0 73 17 83
2018 PM 40 25 14 10 10 0 1 66 20 229
2018 PM-01 50 29 7 0 14 0 0 79 14 14
2018 PM-02 36 27 0 18 18 0 0 64 36 11
2018 PM-03 32 16 19 13 16 0 3 50 30 31
2018 PM-04 58 16 10 10 3 0 3 77 13 31
2018 PM-05 40 40 12 2 7 0 0 79 9 43
2018 PM-06 40 23 15 12 10 0 0 63 22 91

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 51 29 11 6 3 0 0 80 9 206
2019 PM-04 57 23 10 7 3 0 0 80 10 30
2019 PM-05 60 23 10 3 3 3 0 85 5 40
2019 PM-06 43 35 12 7 2 0 0 78 10 83
2018 PM 45 24 14 8 9 0 0 69 17 229
2018 PM-01 64 7 14 7 7 0 0 71 14 14
2018 PM-02 45 0 18 0 36 0 0 45 36 11
2018 PM-03 39 13 16 16 13 3 0 53 30 31
2018 PM-04 53 28 16 3 0 0 0 81 3 32
2018 PM-05 49 36 2 7 7 0 0 84 13 45
2018 PM-06 41 26 17 8 8 0 0 67 16 88

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 35 17 13 10 5 0 58 24 207
2019 PM-04 23 30 17 13 10 7 0 57 25 30
2019 PM-05 22 39 20 10 7 2 0 63 18 41
2019 PM-06 13 39 16 18 8 6 0 55 28 83
2018 PM 22 31 22 12 10 3 0 55 23 232
2018 PM-01 29 36 29 0 7 0 0 64 7 14
2018 PM-02 45 18 27 0 9 0 0 64 9 11
2018 PM-03 23 23 23 19 3 10 0 50 25 31
2018 PM-04 38 22 19 6 13 3 0 61 19 32
2018 PM-05 2 44 29 9 13 2 0 48 23 45
2018 PM-06 23 32 15 14 11 3 1 57 26 91

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 33 16 18 11 1 0 54 29 207
2019 PM-04 30 33 13 13 7 3 0 66 21 30
2019 PM-05 27 34 12 17 10 0 0 61 27 41
2019 PM-06 11 37 17 24 11 0 0 48 35 83
2018 PM 19 29 17 19 13 2 0 50 33 231
2018 PM-01 29 21 29 7 14 0 0 50 21 14
2018 PM-02 45 18 9 18 9 0 0 64 27 11
2018 PM-03 13 26 19 23 13 6 0 41 38 31
2018 PM-04 31 22 22 16 9 0 0 53 25 32
2018 PM-05 5 48 18 16 14 0 0 52 30 44
2018 PM-06 20 29 13 23 12 2 1 50 36 91

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 26 18 25 15 3 0 40 42 206
2019 PM-04 27 27 17 7 17 7 0 57 25 30
2019 PM-05 10 30 15 23 20 3 0 41 44 40
2019 PM-06 8 23 19 36 12 1 0 32 49 83
2018 PM 12 25 20 26 14 2 0 38 41 230
2018 PM-01 29 7 36 7 14 7 0 38 23 14
2018 PM-02 45 18 9 9 18 0 0 64 27 11
2018 PM-03 14 17 21 28 17 3 0 32 46 29
2018 PM-04 22 22 25 25 6 0 0 44 31 32
2018 PM-05 0 20 40 20 18 2 0 20 39 45
2018 PM-06 8 35 9 32 13 2 1 44 47 91

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 12 27 16 25 19 1 0 39 44 205
2019 PM-04 20 27 20 23 10 0 0 47 33 30
2019 PM-05 8 35 8 28 23 0 0 43 50 40
2019 PM-06 9 26 16 27 22 1 0 35 49 82
2018 PM 10 25 17 30 18 0 0 35 48 232
2018 PM-01 29 7 21 29 14 0 0 36 43 14
2018 PM-02 27 36 18 0 18 0 0 64 18 11
2018 PM-03 6 26 13 35 19 0 0 32 55 31
2018 PM-04 28 16 25 22 9 0 0 44 31 32
2018 PM-05 0 31 27 24 18 0 0 31 42 45
2018 PM-06 5 29 10 37 18 1 0 34 56 91
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 42 15 13 6 0 0 66 19 206
2019 PM-01 30 30 25 10 5 0 0 60 15 20
2019 PM-04 30 30 27 7 7 0 0 60 13 30
2019 PM-05 34 44 7 12 0 2 0 80 13 41
2019 PM-06 17 51 6 19 7 0 0 67 27 83
2018 PM 24 36 15 11 13 0 0 60 24 231
2018 PM-01 29 29 29 0 14 0 0 57 14 14
2018 PM-02 45 0 36 0 18 0 0 45 18 11
2018 PM-03 32 19 3 13 26 3 3 55 41 31
2018 PM-04 44 25 19 9 3 0 0 69 13 32
2018 PM-05 20 50 9 9 11 0 0 70 20 44
2018 PM-06 13 44 16 15 11 0 0 57 26 91

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 46 10 17 6 0 0 67 23 206
2019 PM-01 40 25 5 30 0 0 0 65 30 20
2019 PM-04 27 40 13 7 13 0 0 67 20 30
2019 PM-05 29 44 5 17 5 0 0 73 22 41
2019 PM-06 12 54 7 19 6 0 1 67 26 83
2018 PM 25 37 13 19 7 0 0 62 26 232
2018 PM-01 36 50 14 0 0 0 0 86 0 14
2018 PM-02 45 27 0 18 9 0 0 73 27 11
2018 PM-03 26 26 10 23 13 3 0 53 37 31
2018 PM-04 31 41 9 9 9 0 0 72 19 32
2018 PM-05 31 27 13 20 7 0 2 59 27 45
2018 PM-06 16 42 15 21 5 0 0 58 26 91

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 35 38 12 8 5 0 0 75 13 206
2019 PM-04 43 17 20 10 7 0 3 62 17 30
2019 PM-05 46 37 5 7 2 2 0 85 10 41
2019 PM-06 27 46 12 9 6 0 0 73 15 82
2018 PM 32 36 11 11 9 1 0 69 20 231
2018 PM-01 29 50 14 0 7 0 0 79 7 14
2018 PM-02 45 18 18 9 9 0 0 64 18 11
2018 PM-03 29 26 19 13 10 3 0 57 23 31
2018 PM-04 48 23 3 19 0 3 3 76 21 31
2018 PM-05 29 49 7 11 4 0 0 78 16 45
2018 PM-06 30 38 11 9 12 0 0 68 21 91

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 24 40 9 20 5 0 0 65 26 207
2019 PM-04 17 43 10 23 7 0 0 60 30 30
2019 PM-05 29 41 5 17 5 2 0 73 23 41
2019 PM-06 22 39 11 23 6 0 0 60 29 83
2018 PM 20 40 14 19 6 0 2 61 25 232
2018 PM-01 21 57 7 7 7 0 0 79 14 14
2018 PM-02 36 27 0 27 9 0 0 64 36 11
2018 PM-03 19 19 13 42 6 0 0 39 48 31
2018 PM-04 28 41 13 9 6 0 3 71 16 32
2018 PM-05 18 51 9 16 2 0 4 72 19 45
2018 PM-06 15 43 20 14 7 0 1 59 21 91

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 19 32 19 18 10 3 0 52 29 205
2019 PM-01 20 30 20 15 10 5 0 53 26 20
2019 PM-04 31 24 31 3 10 0 0 55 14 29
2019 PM-05 20 34 12 12 17 5 0 56 31 41
2019 PM-06 14 31 18 28 7 1 0 46 35 83
2018 PM 22 30 17 16 14 1 0 53 30 232
2018 PM-01 29 21 29 7 14 0 0 50 21 14
2018 PM-02 45 27 0 9 18 0 0 73 27 11
2018 PM-03 26 23 13 19 19 0 0 48 39 31
2018 PM-04 31 28 16 16 6 0 3 61 23 32
2018 PM-05 22 29 18 7 22 2 0 52 30 45
2018 PM-06 14 34 18 22 10 2 0 49 33 91

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 16 35 11 19 17 2 0 52 37 205
2019 PM-04 23 40 10 3 20 3 0 66 24 30
2019 PM-05 17 44 0 17 20 2 0 63 38 41
2019 PM-06 10 29 15 30 16 0 0 39 46 82
2018 PM 17 31 16 19 16 1 0 48 36 232
2018 PM-01 29 21 14 14 21 0 0 50 36 14
2018 PM-02 9 36 18 0 18 18 0 56 22 11
2018 PM-03 19 19 16 26 19 0 0 39 45 31
2018 PM-04 22 28 19 22 9 0 0 50 31 32
2018 PM-05 22 36 9 13 18 0 2 59 32 45
2018 PM-06 12 32 18 23 15 0 0 44 38 91

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 22 18 4 3 2 2 74 8 205
2019 PM-03 60 15 10 0 10 5 0 79 11 20
2019 PM-04 57 13 23 7 0 0 0 70 7 30
2019 PM-05 53 23 20 3 3 0 0 75 5 40
2019 PM-06 39 28 14 5 5 4 6 73 11 83

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 17 7 5 9 2 13 75 17 206
2019 PM-04 53 27 3 7 0 0 10 89 7 30
2019 PM-05 55 23 5 0 10 0 8 84 11 40
2019 PM-06 35 17 8 7 13 4 16 64 25 83

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 28 15 4 6 2 2 73 11 204
2019 PM-04 37 40 17 3 3 0 0 77 7 30
2019 PM-05 49 26 10 5 10 0 0 74 15 39
2019 PM-06 35 30 17 4 5 2 6 72 9 82

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 22 22 9 7 3 2 60 17 203
2019 PM-01 40 25 10 5 10 10 0 72 17 20
2019 PM-04 43 23 23 7 3 0 0 67 10 30
2019 PM-05 35 18 20 10 15 0 3 54 26 40
2019 PM-06 27 22 25 14 4 4 5 54 19 81

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 37 20 16 9 10 3 5 62 21 205
2019 PM-04 43 23 10 10 13 0 0 67 23 30
2019 PM-05 38 23 10 13 10 0 8 65 24 40
2019 PM-06 32 16 22 10 11 4 6 53 23 82

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 15 10 3 4 2 3 82 8 206
2019 PM-04 70 3 20 0 7 0 0 73 7 30
2019 PM-05 63 18 13 5 3 0 0 80 8 40
2019 PM-06 65 14 2 2 6 2 7 88 9 83

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 61 14 7 2 6 7 3 83 9 206
2019 PM-04 60 23 13 0 3 0 0 83 3 30
2019 PM-05 70 13 5 3 5 3 3 87 8 40
2019 PM-06 63 14 2 2 5 8 5 89 8 83

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 72 6 3 2 2 5 10 91 5 205
2019 PM-04 77 10 7 3 0 0 3 90 3 30
2019 PM-05 79 5 3 0 3 0 10 94 3 39
2019 PM-06 75 4 1 1 1 6 12 96 3 83

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 46 12 11 5 0 0 71 17 205
2019 PM-01 15 40 30 15 0 0 0 55 15 20
2019 PM-04 28 48 14 7 3 0 0 76 10 29
2019 PM-05 34 44 10 5 7 0 0 78 12 41
2019 PM-06 23 51 7 16 4 0 0 73 19 83
2018 PM 27 39 11 13 10 0 0 67 22 228
2018 PM-01 36 29 14 14 7 0 0 64 21 14
2018 PM-02 27 45 18 0 9 0 0 73 9 11
2018 PM-03 34 28 10 14 14 0 0 62 28 29
2018 PM-04 32 45 6 13 3 0 0 77 16 31
2018 PM-05 23 48 14 9 7 0 0 70 16 44
2018 PM-06 23 37 11 15 12 1 0 61 28 91

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 30 42 12 10 6 0 0 72 16 206
2019 PM-01 25 40 10 25 0 0 0 65 25 20
2019 PM-04 27 50 17 3 3 0 0 77 7 30
2019 PM-05 46 39 2 7 5 0 0 85 12 41
2019 PM-06 29 41 11 11 8 0 0 70 19 83
2018 PM 29 38 13 10 9 0 0 67 20 229
2018 PM-01 29 43 14 7 7 0 0 71 14 14
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 41 14 10 17 14 3 0 57 32 29
2018 PM-04 38 53 3 6 0 0 0 91 6 32
2018 PM-05 20 44 13 13 7 0 2 66 20 45
2018 PM-06 24 38 14 11 12 0 0 62 23 90

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 22 47 12 15 4 0 0 69 19 203
2019 PM-01 20 50 20 5 5 0 0 70 10 20
2019 PM-04 23 37 13 20 7 0 0 60 27 30
2019 PM-05 33 56 3 3 5 0 0 90 8 39
2019 PM-06 17 47 13 20 2 0 0 64 23 83
2018 PM 29 30 15 16 8 0 1 60 25 230
2018 PM-01 50 21 21 7 0 0 0 71 7 14
2018 PM-02 45 45 0 0 9 0 0 91 9 11
2018 PM-03 33 23 10 20 10 0 3 59 31 30
2018 PM-04 31 31 22 9 6 0 0 63 16 32
2018 PM-05 20 45 11 14 7 0 2 67 21 44
2018 PM-06 25 27 15 22 10 0 0 53 32 91

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 11 47 20 12 7 3 0 60 20 207
2019 PM-04 20 40 27 7 7 0 0 60 13 30
2019 PM-05 15 44 17 15 5 5 0 62 21 41
2019 PM-06 5 60 17 11 6 1 0 66 17 83
2018 PM 14 37 23 14 8 3 0 53 23 232
2018 PM-01 21 29 36 0 14 0 0 50 14 14
2018 PM-02 18 36 9 0 18 18 0 67 22 11
2018 PM-03 10 35 23 10 16 6 0 48 28 31
2018 PM-04 28 34 28 6 3 0 0 63 9 32
2018 PM-05 11 47 22 11 9 0 0 58 20 45
2018 PM-06 11 36 21 23 5 3 0 49 30 91

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 45 28 14 6 7 0 0 73 13 206
2019 PM-04 50 20 20 0 10 0 0 70 10 30
2019 PM-05 71 10 7 5 7 0 0 80 12 41
2019 PM-06 30 43 12 9 6 0 0 73 15 82
2018 PM 41 33 10 9 7 0 0 75 15 230
2018 PM-01 50 29 14 0 7 0 0 79 7 14
2018 PM-02 36 36 0 0 18 0 9 80 20 11
2018 PM-03 48 10 16 16 10 0 0 58 26 31
2018 PM-04 58 32 3 6 0 0 0 90 6 31
2018 PM-05 41 36 14 2 7 0 0 77 9 44
2018 PM-06 31 43 8 13 5 0 0 74 19 91

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 32 19 12 9 0 0 59 22 204
2019 PM-04 30 23 27 3 17 0 0 53 20 30
2019 PM-05 25 40 23 3 8 0 3 67 10 40
2019 PM-06 17 28 19 25 11 0 0 46 36 81
2018 PM 28 34 16 11 10 0 0 63 21 232
2018 PM-01 64 14 14 7 0 0 0 79 7 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 23 39 19 6 10 3 0 63 17 31
2018 PM-04 41 38 13 3 6 0 0 78 9 32
2018 PM-05 16 38 22 18 7 0 0 53 24 45
2018 PM-06 25 34 15 11 14 0 0 59 25 91

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 59 20 8 6 4 2 0 81 11 207
2019 PM-04 57 20 10 7 3 3 0 79 10 30
2019 PM-05 71 20 5 0 2 0 2 93 3 41
2019 PM-06 54 28 5 7 4 2 0 84 11 83

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PM 31 26 44 206
2019 PM-04 33 37 30 30
2019 PM-05 50 20 30 40
2019 PM-06 27 28 46 83
2018 PM 36 27 38 232
2018 PM-01 7 50 43 14
2018 PM-02 36 18 45 11
2018 PM-03 45 23 32 31
2018 PM-04 28 25 47 32
2018 PM-05 44 16 40 45
2018 PM-06 35 31 34 91

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 PM 8 33 41 6 5 6 63
2019 PM-04 10 50 10 10 10 10 10
2019 PM-05 10 45 35 10 0 0 20
2019 PM-06 5 27 55 5 0 9 22
2018 PM 10 34 36 4 1 16 83
2018 PM-03 14 36 29 0 7 14 14
2018 PM-05 15 45 30 10 0 0 20
2018 PM-06 6 22 44 3 0 25 32
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 39 10 4 2 0 0 83 7 204
2019 PM-01 65 25 5 0 5 0 0 90 5 20
2019 PM-04 53 23 17 7 0 0 0 77 7 30
2019 PM-05 50 43 0 8 0 0 0 93 8 40
2019 PM-06 38 45 11 4 2 0 0 83 6 82
2018 PM 43 41 8 5 4 0 0 84 9 232
2018 PM-01 50 36 7 0 7 0 0 86 7 14
2018 PM-02 36 36 27 0 0 0 0 73 0 11
2018 PM-03 48 23 13 13 3 0 0 71 16 31
2018 PM-04 47 38 9 6 0 0 0 84 6 32
2018 PM-05 44 42 4 2 7 0 0 87 9 45
2018 PM-06 37 49 4 4 4 0 0 87 9 91

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 38 18 16 8 0 0 57 25 207
2019 PM-04 27 30 20 17 7 0 0 57 23 30
2019 PM-05 17 39 12 22 10 0 0 56 32 41
2019 PM-06 13 46 14 17 10 0 0 59 27 83
2018 PM 17 44 16 16 6 0 0 61 22 229
2018 PM-01 29 43 7 14 7 0 0 71 21 14
2018 PM-02 30 40 20 0 10 0 0 70 10 10
2018 PM-03 23 29 29 16 3 0 0 52 19 31
2018 PM-04 31 34 22 9 3 0 0 66 13 32
2018 PM-05 11 53 9 13 13 0 0 64 27 45
2018 PM-06 11 48 13 21 4 1 0 60 26 89

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 28 31 18 4 0 1 23 46 207
2019 PM-04 30 17 23 23 0 0 7 25 50 30
2019 PM-05 10 29 34 24 0 0 2 25 40 41
2019 PM-06 19 29 36 14 1 0 0 16 48 83
2018 PM 16 32 33 15 3 0 1 19 48 230
2018 PM-01 14 21 29 21 7 0 7 31 38 14
2018 PM-02 9 27 18 27 18 0 0 45 36 11
2018 PM-03 26 16 29 19 3 3 3 24 45 31
2018 PM-04 6 25 41 22 6 0 0 28 31 32
2018 PM-05 23 33 26 16 2 0 0 19 56 43
2018 PM-06 12 41 36 10 1 0 0 11 53 91

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 16 25 28 23 6 0 1 30 42 204
2019 PM-04 20 20 23 30 7 0 0 37 40 30
2019 PM-05 7 22 37 20 7 2 5 29 32 41
2019 PM-06 16 31 27 25 1 0 0 26 47 81
2018 PM 17 29 32 14 5 2 0 20 48 229
2018 PM-01 21 21 21 7 29 0 0 36 43 14
2018 PM-02 18 18 27 27 0 9 0 30 40 11
2018 PM-03 19 32 23 10 6 10 0 18 57 31
2018 PM-04 16 16 34 22 13 0 0 34 31 32
2018 PM-05 19 31 36 12 2 0 0 14 50 42
2018 PM-06 16 32 36 14 1 0 0 15 48 91

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 30 30 24 10 2 1 3 13 62 206
2019 PM-04 20 20 40 13 3 0 3 17 41 30
2019 PM-05 24 37 27 10 0 0 2 10 63 41
2019 PM-06 40 30 20 9 0 1 0 9 72 82
2018 PM 26 27 32 12 4 0 0 16 52 231
2018 PM-01 7 7 57 7 21 0 0 29 14 14
2018 PM-02 0 27 36 27 9 0 0 36 27 11
2018 PM-03 16 29 42 10 3 0 0 13 45 31
2018 PM-04 13 16 41 19 13 0 0 31 28 32
2018 PM-05 18 36 27 18 0 0 0 18 55 44
2018 PM-06 42 30 22 5 1 0 0 7 71 91

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 26 36 16 6 1 1 23 41 205
2019 PM-04 14 10 45 17 14 0 0 31 24 29
2019 PM-05 10 34 37 12 5 0 2 18 45 41
2019 PM-06 18 33 35 12 1 0 0 13 51 82
2018 PM 17 22 32 24 5 0 0 29 39 229
2018 PM-01 0 0 50 29 21 0 0 50 0 14
2018 PM-02 0 0 36 64 0 0 0 64 0 11
2018 PM-03 23 23 26 26 3 0 0 29 45 31
2018 PM-04 6 16 22 41 13 0 3 55 23 32
2018 PM-05 14 28 37 19 2 0 0 21 42 43
2018 PM-06 24 28 31 14 2 0 0 17 52 90

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 22 22 17 5 0 4 24 53 207
2019 PM-04 27 10 23 30 10 0 0 40 37 30
2019 PM-05 17 29 24 12 10 0 7 24 50 41
2019 PM-06 43 27 17 12 0 0 1 12 71 83
2018 PM 26 26 26 16 4 0 2 20 54 231
2018 PM-01 7 21 21 36 14 0 0 50 29 14
2018 PM-02 0 9 45 36 9 0 0 45 9 11
2018 PM-03 26 26 19 13 10 3 3 24 55 31
2018 PM-04 13 13 31 31 6 0 6 40 27 32
2018 PM-05 34 30 27 7 0 0 2 7 65 44
2018 PM-06 32 33 24 10 1 0 0 11 65 91

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 23 28 22 7 0 2 30 42 206
2019 PM-04 21 17 31 21 10 0 0 31 38 29
2019 PM-05 15 17 32 15 15 0 7 32 34 41
2019 PM-06 17 30 31 20 0 1 0 21 48 83
2018 PM 19 24 32 19 4 1 1 24 44 231
2018 PM-01 21 21 36 14 7 0 0 21 43 14
2018 PM-02 9 18 18 45 9 0 0 55 27 11
2018 PM-03 13 39 13 16 13 3 3 31 55 31
2018 PM-04 13 13 38 22 13 3 0 35 26 32
2018 PM-05 23 30 32 14 0 0 2 14 53 44
2018 PM-06 21 22 37 19 0 0 1 19 43 91

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 28 26 30 10 4 0 2 14 55 207
2019 PM-04 23 20 40 7 10 0 0 17 43 30
2019 PM-05 22 29 34 10 0 0 5 10 54 41
2019 PM-06 39 29 22 11 0 0 0 11 67 83
2018 PM 27 28 27 14 4 0 0 18 54 229
2018 PM-01 7 29 14 36 14 0 0 50 36 14
2018 PM-02 0 27 27 36 9 0 0 45 27 11
2018 PM-03 32 13 26 23 3 0 3 27 47 31
2018 PM-04 13 22 34 19 13 0 0 31 34 32
2018 PM-05 29 33 29 7 2 0 0 10 62 42
2018 PM-06 34 31 27 7 1 0 0 8 65 91

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 22 35 15 5 0 1 20 44 207
2019 PM-04 23 20 33 13 10 0 0 23 43 30
2019 PM-05 15 22 39 20 2 0 2 23 38 41
2019 PM-06 27 28 33 10 4 0 0 13 54 83

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 10 30 16 22 21 0 0 40 43 207
2019 PM-04 13 40 20 20 7 0 0 53 27 30
2019 PM-05 12 27 15 22 24 0 0 39 46 41
2019 PM-06 6 22 17 29 27 0 0 28 55 83

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 30 14 11 6 0 0 69 18 205
2019 PM-04 47 17 13 17 7 0 0 63 23 30
2019 PM-05 39 39 10 10 2 0 0 78 12 41
2019 PM-06 37 33 14 10 6 0 0 70 16 81
2018 PM 37 29 10 13 10 1 0 66 24 230
2018 PM-01 50 29 7 0 14 0 0 79 14 14
2018 PM-02 45 18 9 9 18 0 0 64 27 11
2018 PM-03 33 23 3 27 10 3 0 59 38 30
2018 PM-04 44 25 9 16 6 0 0 69 22 32
2018 PM-05 33 47 4 9 7 0 0 80 16 45
2018 PM-06 34 24 17 13 10 1 0 60 24 90

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 44 37 9 7 4 0 0 81 11 206
2019 PM-04 33 47 10 10 0 0 0 80 10 30
2019 PM-05 53 38 3 8 0 0 0 90 8 40
2019 PM-06 45 39 7 7 2 0 0 83 10 83
2018 PM 37 37 15 7 4 0 0 74 11 230
2018 PM-01 50 43 0 7 0 0 0 93 7 14
2018 PM-02 45 18 27 0 9 0 0 64 9 11
2018 PM-03 37 37 10 10 7 0 0 73 17 30
2018 PM-04 38 34 19 6 3 0 0 72 9 32
2018 PM-05 36 42 13 7 2 0 0 78 9 45
2018 PM-06 36 37 18 7 3 0 0 72 10 90

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 38 13 5 1 1 0 80 7 207
2019 PM-04 50 33 13 3 0 0 0 83 3 30
2019 PM-05 51 37 12 0 0 0 0 88 0 41
2019 PM-06 41 43 4 10 1 1 0 85 11 83
2018 PM 34 43 10 6 5 2 0 78 12 230
2018 PM-01 29 43 7 0 14 7 0 77 15 14
2018 PM-02 27 36 27 0 9 0 0 64 9 11
2018 PM-03 23 47 13 0 13 3 0 72 14 30
2018 PM-04 47 38 3 3 6 3 0 87 10 32
2018 PM-05 36 47 4 11 2 0 0 82 13 45
2018 PM-06 33 41 14 8 2 1 0 75 10 90

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 22 39 18 15 5 1 0 61 21 205
2019 PM-04 31 24 21 17 3 3 0 57 21 29
2019 PM-05 29 39 17 15 0 0 0 68 15 41
2019 PM-06 11 49 20 13 7 0 0 60 21 82
2018 PM 31 37 17 8 6 1 0 69 14 230
2018 PM-01 43 21 29 0 7 0 0 64 7 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 42 29 13 3 10 3 0 73 13 31
2018 PM-04 35 42 13 10 0 0 0 77 10 31
2018 PM-05 22 51 11 7 7 2 0 75 14 45
2018 PM-06 27 34 21 11 7 0 0 61 18 90

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 35 15 11 4 3 0 70 15 206
2019 PM-01 45 15 20 10 10 0 0 60 20 20
2019 PM-04 50 27 10 3 7 3 0 79 10 30
2019 PM-05 29 37 12 15 2 5 0 69 18 41
2019 PM-06 25 41 17 11 2 4 0 69 14 83
2018 PM 31 39 13 9 4 3 0 73 13 231
2018 PM-01 50 14 21 0 7 7 0 69 8 14
2018 PM-02 55 36 0 0 9 0 0 91 9 11
2018 PM-03 29 42 3 13 6 6 0 76 21 31
2018 PM-04 42 26 19 6 0 3 3 72 7 31
2018 PM-05 20 47 13 16 4 0 0 67 20 45
2018 PM-06 27 44 13 8 3 4 0 75 11 91

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 34 17 6 3 0 0 73 10 206
2019 PM-04 47 23 27 3 0 0 0 70 3 30
2019 PM-05 43 38 13 8 0 0 0 80 8 40
2019 PM-06 31 39 17 10 4 0 0 70 13 83
2018 PM 39 39 11 6 4 0 0 78 11 228
2018 PM-01 43 36 7 7 7 0 0 79 14 14
2018 PM-02 55 27 0 9 9 0 0 82 18 11
2018 PM-03 48 28 14 7 3 0 0 76 10 29
2018 PM-04 48 29 13 6 3 0 0 77 10 31
2018 PM-05 31 51 11 2 4 0 0 82 7 45
2018 PM-06 36 39 13 7 4 1 0 75 11 90

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 32 18 14 8 3 1 58 23 206
2019 PM-03 10 25 10 20 30 0 5 37 53 20
2019 PM-04 23 27 23 10 10 3 3 54 21 30
2019 PM-05 34 29 15 12 2 7 0 68 16 41
2019 PM-06 19 37 18 14 7 2 1 59 23 83
2018 PM 19 31 19 13 12 4 3 54 26 230
2018 PM-01 21 57 0 0 14 7 0 85 15 14
2018 PM-02 18 9 27 9 18 9 9 33 33 11
2018 PM-03 13 27 17 20 13 7 3 44 37 30
2018 PM-04 19 34 16 9 9 6 6 61 21 32
2018 PM-05 27 27 29 9 9 0 0 53 18 45
2018 PM-06 17 33 17 16 11 3 3 54 29 90

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 39 16 16 5 1 0 63 21 205
2019 PM-04 30 30 20 20 0 0 0 60 20 30
2019 PM-05 22 49 15 10 2 2 0 73 13 41
2019 PM-06 17 48 12 17 4 2 0 66 21 82
2018 PM 25 39 17 9 9 1 0 64 18 232
2018 PM-01 29 43 14 7 7 0 0 71 14 14
2018 PM-02 27 45 9 0 18 0 0 73 18 11
2018 PM-03 23 16 26 16 19 0 0 39 35 31
2018 PM-04 28 38 16 9 6 3 0 68 16 32
2018 PM-05 20 51 11 7 7 2 2 74 14 45
2018 PM-06 24 38 20 11 7 0 0 63 18 91

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 39 21 15 6 2 0 57 22 204
2019 PM-04 30 27 27 17 0 0 0 57 17 30
2019 PM-05 12 44 20 12 7 5 0 59 21 41
2019 PM-06 11 48 18 17 5 1 0 59 22 82
2018 PM 22 33 21 13 10 1 0 56 22 230
2018 PM-01 29 29 36 0 7 0 0 57 7 14
2018 PM-02 36 18 27 9 9 0 0 55 18 11
2018 PM-03 19 32 13 19 13 3 0 53 33 31
2018 PM-04 28 31 25 9 6 0 0 59 16 32
2018 PM-05 20 31 20 11 13 4 0 53 26 45
2018 PM-06 18 39 18 16 9 0 0 57 25 89

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 9 19 26 17 19 9 2 32 40 206
2019 PM-04 13 20 23 13 20 10 0 37 37 30
2019 PM-05 7 17 22 20 17 12 5 29 44 41
2019 PM-06 6 20 24 23 17 7 2 28 45 82
2018 PM 8 19 29 18 20 6 1 29 40 230
2018 PM-01 21 14 43 7 14 0 0 36 21 14
2018 PM-02 18 27 18 9 27 0 0 45 36 11
2018 PM-03 0 17 34 17 24 7 0 19 44 29
2018 PM-04 19 16 25 19 9 13 0 39 32 32
2018 PM-05 7 29 27 16 20 0 2 36 36 45
2018 PM-06 4 13 29 24 21 8 1 19 49 91

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 28 47 7 16 2 0 0 74 18 207
2019 PM-04 50 23 13 13 0 0 0 73 13 30
2019 PM-05 27 59 5 10 0 0 0 85 10 41
2019 PM-06 14 52 8 23 2 0 0 66 25 83

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 36 31 8 14 11 0 0 67 25 205
2019 PM-04 40 37 3 13 7 0 0 77 20 30
2019 PM-05 29 37 7 17 10 0 0 66 27 41
2019 PM-06 32 26 12 17 12 0 0 58 30 81

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 39 14 10 2 0 0 74 12 206
2019 PM-04 47 33 17 3 0 0 0 80 3 30
2019 PM-05 51 32 7 10 0 0 0 83 10 41
2019 PM-06 29 40 16 12 1 0 1 70 14 82

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 61 19 9 6 5 0 0 80 11 207
2019 PM-04 63 13 7 17 0 0 0 77 17 30
2019 PM-05 68 17 7 5 2 0 0 85 7 41
2019 PM-06 64 13 8 6 8 0 0 77 14 83

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 21 5 7 3 0 1 85 10 206
2019 PM-01 50 40 5 0 0 0 5 95 0 20
2019 PM-04 60 23 7 10 0 0 0 83 10 30
2019 PM-05 71 20 2 5 2 0 0 90 7 41
2019 PM-06 65 18 5 8 4 0 0 83 12 83

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 77 13 5 2 0 0 3 92 3 207
2019 PM-04 73 17 7 3 0 0 0 90 3 30
2019 PM-05 73 17 5 2 2 0 0 90 5 41
2019 PM-06 82 13 4 0 0 0 1 96 0 83

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 34 26 15 8 5 9 3 68 15 207
2019 PM-04 43 33 7 7 3 3 3 82 11 30
2019 PM-05 34 17 24 5 7 10 2 58 14 41
2019 PM-06 28 30 18 7 2 8 6 68 11 83

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 35 47 9 6 3 1 0 82 9 207
2019 PM-04 43 40 7 3 7 0 0 83 10 30
2019 PM-05 34 51 7 2 2 2 0 88 5 41
2019 PM-06 35 51 7 6 1 0 0 86 7 83

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 52 28 8 6 1 5 0 84 8 207
2019 PM-04 53 27 17 3 0 0 0 80 3 30
2019 PM-05 56 29 7 0 0 7 0 92 0 41
2019 PM-06 55 24 4 11 1 5 0 84 13 83

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 21 79 205
2019 PM-03 35 65 20
2019 PM-04 24 76 29
2019 PM-05 17 83 41
2019 PM-06 21 79 82
2018 PM 20 80 232
2018 PM-03 26 74 31
2018 PM-04 19 81 32
2018 PM-05 20 80 45
2018 PM-06 14 86 91

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 49 51 43
2019 PM-06 53 47 17
2018 PM 50 50 46
2018 PM-06 62 38 13

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 60 40 43
2019 PM-06 65 35 17
2018 PM 67 33 46
2018 PM-06 62 38 13

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 46

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 43
2019 PM-06 0 100 17
2018 PM 0 100 46
2018 PM-06 0 100 13

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 12 88 43

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 42 58 43
2019 PM-06 53 47 17
2018 PM 46 54 46
2018 PM-06 54 46 13

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 53 47 43
2019 PM-06 59 41 17
2018 PM 46 54 46
2018 PM-06 46 54 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 47 53 43
2019 PM-06 41 59 17
2018 PM 54 46 46
2018 PM-06 62 38 13

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 40 60 43
2019 PM-06 29 71 17
2018 PM 37 63 46
2018 PM-06 38 62 13

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 35 65 43
2019 PM-06 41 59 17
2018 PM 30 70 46

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 72 28 43
2018 PM 63 37 46
2018 PM-06 62 38 13

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 37 63 43
2019 PM-06 59 41 17
2018 PM 35 65 46

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 46
2018 PM-06 0 100 13

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 19 81 43

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 13 87 46

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 40 60 43
2019 PM-06 35 65 17
2018 PM 59 41 46

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 28 72 43
2019 PM-06 29 71 17
2018 PM 28 72 46

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 11 89 46

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 53 47 43
2019 PM-06 53 47 17
2018 PM 54 46 46

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 28 72 43
2019 PM-06 29 71 17
2018 PM 26 74 46

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 15 85 46

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 19 81 43
2019 PM-06 29 71 17
2018 PM 11 89 46

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 19 81 43

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 26 74 43
2018 PM 33 67 46

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 43

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 12 88 43

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 12 88 43

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 43

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 43

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 42 58 43

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 14 86 43

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 56 44 43

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 43

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 72 28 43

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 43

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 16 84 43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 28 72 207
2019 PM-03 50 50 20
2019 PM-04 40 60 30
2019 PM-05 22 78 41
2019 PM-06 24 76 83

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 9 19 24 10 15 21 2 36 33 207
2019 PM-04 10 20 23 13 13 20 0 38 33 30
2019 PM-05 7 12 32 17 5 24 2 27 30 41
2019 PM-06 6 23 22 7 19 22 1 38 34 83
2018 PM 9 16 25 15 13 19 3 32 36 231
2018 PM-01 29 14 21 7 14 14 0 50 25 14
2018 PM-02 9 18 18 9 27 0 18 33 44 11
2018 PM-03 3 32 13 16 6 26 3 50 32 31
2018 PM-04 19 6 16 16 9 28 6 38 38 32
2018 PM-05 9 18 27 14 16 16 0 32 35 44
2018 PM-06 5 13 31 18 11 19 3 24 37 91

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 20 28 20 12 9 11 0 54 23 205
2019 PM-04 27 17 17 13 3 23 0 57 22 30
2019 PM-05 13 40 25 10 10 3 0 54 21 40
2019 PM-06 18 28 20 16 9 10 0 51 27 82
2018 PM 19 32 22 11 10 4 2 54 22 231
2018 PM-01 29 36 21 0 14 0 0 64 14 14
2018 PM-02 18 27 18 0 18 0 18 56 22 11
2018 PM-03 16 29 26 6 6 13 3 54 15 31
2018 PM-04 34 19 22 9 6 3 6 59 17 32
2018 PM-05 20 36 20 9 11 2 0 58 21 44
2018 PM-06 14 33 23 16 10 3 0 49 27 91

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 11 89 207
2019 PM-05 12 88 41
2019 PM-06 8 92 83
2018 PM 13 88 232
2018 PM-03 29 71 31
2018 PM-05 11 89 45
2018 PM-06 8 92 91

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 57 43 23
2018 PM 52 48 29

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 83 17 29

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 21 79 29

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 59 41 22
2018 PM 45 55 29

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 41 59 22
2018 PM 17 83 29

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 17 83 29

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 21 79 29

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 34 66 29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 21 79 29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2018 PM 0 100 29

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 32 68 22
2018 PM 21 79 29

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 0 100 22
2018 PM 0 100 29

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 45 55 22
2018 PM 59 41 29

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 26

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 26

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 0 100 26

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 19 81 26

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 35 65 26

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 50 50 26

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PM 27 73 26

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 15 85 206
2019 PM-03 25 75 20
2019 PM-04 20 80 30
2019 PM-05 13 88 40
2019 PM-06 14 86 83

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 9 19 32 6 8 22 3 38 20 206
2019 PM-03 5 10 40 0 20 20 5 20 27 20
2019 PM-04 7 27 20 13 3 23 7 48 24 30
2019 PM-05 7 17 41 7 5 17 5 31 16 41
2019 PM-06 7 18 33 6 5 31 0 37 16 83
2018 PM 11 17 31 7 8 22 5 37 20 232
2018 PM-01 29 14 29 0 14 14 0 50 17 14
2018 PM-02 9 18 27 0 18 9 18 38 25 11
2018 PM-03 10 26 13 19 6 23 3 48 35 31
2018 PM-04 19 9 31 0 3 25 13 45 5 32
2018 PM-05 13 16 27 16 9 18 2 36 31 45
2018 PM-06 4 18 38 3 8 25 3 31 15 91

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 19 29 26 6 8 12 0 55 16 207
2019 PM-04 17 27 17 13 3 23 0 57 22 30
2019 PM-05 17 34 29 5 10 5 0 54 15 41
2019 PM-06 19 29 30 5 5 12 0 55 11 83
2018 PM 21 29 24 10 6 7 2 56 18 232
2018 PM-01 36 14 36 0 14 0 0 50 14 14
2018 PM-02 18 27 18 0 9 9 18 63 13 11
2018 PM-03 23 26 16 16 10 10 0 54 29 31
2018 PM-04 25 16 25 9 3 16 6 52 16 32
2018 PM-05 20 31 22 18 4 2 2 53 23 45
2018 PM-06 19 36 24 7 7 8 0 60 14 91

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 24 76 206
2019 PM-03 35 65 20
2019 PM-04 37 63 30
2019 PM-05 20 80 41
2019 PM-06 14 86 83

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 82 18 50
2019 PM-04 82 18 11
2019 PM-06 75 25 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 40 48 5 3 5 0 0 88 8 40
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 20 12 4 2 0 0 81 7 205
2019 PM-03 55 25 10 0 10 0 0 80 10 20
2019 PM-04 47 27 17 3 3 3 0 76 7 30
2019 PM-05 71 20 10 0 0 0 0 90 0 41
2019 PM-06 65 17 10 7 1 0 0 82 9 82
2018 PM 58 19 12 3 6 0 0 78 10 232
2018 PM-01 57 21 7 0 14 0 0 79 14 14
2018 PM-02 55 9 9 0 27 0 0 64 27 11
2018 PM-03 52 23 6 6 10 3 0 77 17 31
2018 PM-04 72 13 13 0 0 0 3 87 0 32
2018 PM-05 64 22 7 4 2 0 0 87 7 45
2018 PM-06 53 22 16 3 5 0 0 75 9 91

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 45 13 18 6 3 1 61 25 78
2019 PM-05 0 60 10 0 20 0 10 67 22 10
2019 PM-06 18 43 13 20 4 4 0 63 24 56

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 23 45 16 8 6 2 0 70 14 206
2019 PM-04 23 40 30 3 3 0 0 63 7 30
2019 PM-05 25 50 10 13 3 0 0 75 15 40
2019 PM-06 19 53 7 10 7 4 0 75 18 83
2018 PM 28 48 9 9 5 0 0 77 14 229
2018 PM-01 23 69 0 8 0 0 0 92 8 13
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 32 45 6 10 6 0 0 77 16 31
2018 PM-04 35 55 3 3 3 0 0 90 6 31
2018 PM-05 24 47 16 9 4 0 0 71 13 45
2018 PM-06 23 47 10 11 7 1 1 72 18 90

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 33 21 17 12 1 0 49 30 206
2019 PM-04 23 30 30 7 10 0 0 53 17 30
2019 PM-05 15 44 12 20 10 0 0 59 29 41
2019 PM-06 11 32 22 17 16 2 0 44 34 82
2018 PM 17 31 22 17 13 0 0 48 30 232
2018 PM-01 14 57 14 7 7 0 0 71 14 14
2018 PM-02 18 45 9 9 18 0 0 64 27 11
2018 PM-03 26 19 26 13 16 0 0 45 29 31
2018 PM-04 28 22 31 9 9 0 0 50 19 32
2018 PM-05 18 38 16 16 13 0 0 56 29 45
2018 PM-06 10 30 23 23 13 1 0 40 37 91

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 28 22 13 22 0 1 42 35 207
2019 PM-04 10 33 23 10 23 0 0 43 33 30
2019 PM-05 7 39 22 17 15 0 0 46 32 41
2019 PM-06 16 23 25 12 24 0 0 39 36 83
2018 PM 17 27 22 14 19 0 1 44 33 230
2018 PM-01 14 21 14 36 14 0 0 36 50 14
2018 PM-02 18 36 36 0 9 0 0 55 9 11
2018 PM-03 13 29 13 16 26 0 3 43 43 31
2018 PM-04 13 22 41 13 13 0 0 34 25 32
2018 PM-05 18 20 18 9 32 0 2 40 42 44
2018 PM-06 19 30 22 17 12 0 0 49 29 90

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 14 28 23 19 15 0 0 43 33 205
2019 PM-04 13 30 17 27 13 0 0 43 40 30
2019 PM-05 12 46 24 5 12 0 0 59 17 41
2019 PM-06 7 23 22 26 21 0 0 31 47 81
2018 PM 11 25 29 19 16 0 1 36 35 231
2018 PM-01 36 7 29 21 7 0 0 43 29 14
2018 PM-02 27 27 36 0 9 0 0 55 9 11
2018 PM-03 10 29 19 26 13 0 3 40 40 31
2018 PM-04 13 34 31 9 9 0 3 48 19 32
2018 PM-05 9 24 24 22 20 0 0 33 42 45
2018 PM-06 6 22 32 22 18 0 0 28 40 90

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 15 28 30 14 12 1 0 44 26 206
2019 PM-03 15 45 20 15 5 0 0 60 20 20
2019 PM-04 27 13 43 7 10 0 0 40 17 30
2019 PM-05 7 44 32 7 10 0 0 51 17 41
2019 PM-06 7 23 29 23 18 0 0 30 41 83
2018 PM 14 30 25 18 13 0 0 44 31 230
2018 PM-01 29 29 29 7 7 0 0 57 14 14
2018 PM-02 45 27 27 0 0 0 0 73 0 11
2018 PM-03 13 35 29 13 10 0 0 48 23 31
2018 PM-04 28 31 16 16 6 0 3 61 23 32
2018 PM-05 9 34 16 30 11 0 0 43 41 44
2018 PM-06 6 26 32 18 19 0 0 31 37 90

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 21 17 21 25 1 1 35 48 205
2019 PM-04 23 20 17 17 23 0 0 43 40 30
2019 PM-05 15 30 18 18 18 0 3 46 36 40
2019 PM-06 7 17 17 28 29 1 0 25 58 82
2018 PM 14 18 22 21 23 0 2 32 46 230
2018 PM-01 31 23 15 23 8 0 0 54 31 13
2018 PM-02 45 9 27 0 9 0 9 60 10 11
2018 PM-03 13 19 16 26 26 0 0 32 52 31
2018 PM-04 25 34 9 13 13 0 6 63 27 32
2018 PM-05 9 13 29 18 31 0 0 22 49 45
2018 PM-06 7 14 26 27 26 0 1 21 53 90

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 24 17 5 8 1 4 69 14 206
2019 PM-04 48 21 14 3 14 0 0 69 17 29
2019 PM-05 39 39 12 2 2 2 2 82 5 41
2019 PM-06 30 22 25 10 13 0 0 52 23 83
2018 PM 42 26 11 9 7 0 5 72 17 230
2018 PM-01 64 14 0 7 7 0 7 85 15 14
2018 PM-02 82 9 0 0 9 0 0 91 9 11
2018 PM-03 45 10 19 10 6 0 10 61 18 31
2018 PM-04 55 29 0 0 6 0 10 93 7 31
2018 PM-05 33 33 11 11 4 0 7 71 17 45
2018 PM-06 30 32 16 12 9 0 1 63 21 90

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 29 26 11 9 0 0 54 20 206
2019 PM-04 27 27 33 3 10 0 0 53 13 30
2019 PM-05 33 33 18 13 5 0 0 65 18 40
2019 PM-06 16 24 30 17 13 0 0 40 30 83
2018 PM 23 25 26 14 12 0 0 48 27 230
2018 PM-01 57 14 7 14 7 0 0 71 21 14
2018 PM-02 27 36 18 0 18 0 0 64 18 11
2018 PM-03 23 13 35 13 16 0 0 35 29 31
2018 PM-04 34 34 9 16 6 0 0 69 22 32
2018 PM-05 22 18 36 9 16 0 0 40 24 45
2018 PM-06 13 28 29 18 11 0 0 42 29 89

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 34 23 16 6 2 0 54 23 207
2019 PM-04 23 33 17 17 3 3 3 61 21 30
2019 PM-05 22 32 32 12 2 0 0 54 15 41
2019 PM-06 10 36 25 19 8 1 0 46 28 83
2018 PM 14 33 26 13 12 0 1 48 26 230
2018 PM-01 31 38 15 8 8 0 0 69 15 13
2018 PM-02 64 18 18 0 0 0 0 82 0 11
2018 PM-03 6 32 32 16 6 3 3 41 24 31
2018 PM-04 28 31 22 9 6 0 3 61 16 32
2018 PM-05 16 36 24 11 11 0 2 52 23 45
2018 PM-06 4 34 27 18 17 0 0 39 34 90

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 16 27 23 21 13 0 0 43 34 207
2019 PM-04 17 30 17 30 7 0 0 47 37 30
2019 PM-05 15 29 29 17 10 0 0 44 27 41
2019 PM-06 10 20 29 25 16 0 0 30 41 83
2018 PM 13 29 26 20 11 0 1 43 31 228
2018 PM-01 38 23 31 0 8 0 0 62 8 13
2018 PM-02 55 27 9 0 9 0 0 82 9 11
2018 PM-03 16 26 29 19 6 0 3 43 27 31
2018 PM-04 19 44 19 13 3 3 0 65 16 32
2018 PM-05 13 22 27 31 7 0 0 36 38 45
2018 PM-06 2 28 31 22 17 0 0 31 39 88

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 18 27 24 20 10 0 0 45 30 207
2019 PM-04 27 23 23 17 10 0 0 50 27 30
2019 PM-05 20 29 24 17 10 0 0 49 27 41
2019 PM-06 10 29 23 29 10 0 0 39 39 83
2018 PM 17 24 29 15 13 1 0 42 29 230
2018 PM-01 23 38 38 0 0 0 0 62 0 13
2018 PM-02 55 18 18 0 9 0 0 73 9 11
2018 PM-03 10 13 45 16 16 0 0 23 32 31
2018 PM-04 41 19 16 9 13 3 0 61 23 32
2018 PM-05 13 24 27 22 13 0 0 38 36 45
2018 PM-06 9 30 27 18 16 1 0 39 34 90

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 35 32 12 11 8 2 1 69 20 206
2019 PM-03 25 40 20 5 10 0 0 65 15 20
2019 PM-04 40 30 13 7 10 0 0 70 17 30
2019 PM-05 41 32 7 12 5 2 0 75 18 41
2019 PM-06 34 29 12 12 11 1 1 64 23 83

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 33 18 14 8 0 1 60 22 206
2019 PM-04 27 23 13 23 10 0 3 52 34 30
2019 PM-05 28 38 20 10 5 0 0 65 15 40
2019 PM-06 24 35 17 16 8 0 0 59 24 83
2018 PM 29 27 25 13 5 1 0 56 18 225
2018 PM-01 55 9 36 0 0 0 0 64 0 11
2018 PM-02 64 18 18 0 0 0 0 82 0 11
2018 PM-03 23 29 32 10 6 0 0 52 16 31
2018 PM-04 35 35 16 6 3 3 0 73 10 31
2018 PM-05 27 23 25 18 7 0 0 50 25 44
2018 PM-06 21 30 24 18 4 1 1 53 23 89

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 39 21 18 13 6 1 2 62 20 205
2019 PM-04 40 30 17 10 3 0 0 70 13 30
2019 PM-05 34 17 20 24 5 0 0 51 29 41
2019 PM-06 40 20 25 6 9 1 0 60 15 81
2018 PM 42 22 14 13 7 0 2 65 21 228
2018 PM-01 46 23 0 23 0 0 8 75 25 13
2018 PM-02 50 10 30 10 0 0 0 60 10 10
2018 PM-03 39 26 10 10 10 0 6 69 21 31
2018 PM-04 56 25 6 9 3 0 0 81 13 32
2018 PM-05 42 20 16 16 4 0 2 64 20 45
2018 PM-06 36 22 18 12 11 0 0 58 24 89

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 61 14 12 3 3 0 7 81 7 207
2019 PM-04 57 13 23 3 0 0 3 72 3 30
2019 PM-05 61 22 12 2 0 0 2 85 3 41
2019 PM-06 66 10 11 2 1 0 10 84 4 83
2018 PM 62 20 6 4 3 0 7 87 7 229
2018 PM-01 46 31 0 8 8 0 8 83 17 13
2018 PM-02 91 0 9 0 0 0 0 91 0 11
2018 PM-03 45 16 10 3 10 0 16 73 15 31
2018 PM-04 66 28 6 0 0 0 0 94 0 32
2018 PM-05 60 18 4 4 2 0 11 88 8 45
2018 PM-06 66 19 6 4 1 0 3 88 6 89

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 60 15 9 5 6 2 3 78 12 206
2019 PM-04 59 24 7 0 7 3 0 86 7 29
2019 PM-05 78 10 5 7 0 0 0 88 7 41
2019 PM-06 59 12 14 5 5 1 4 75 10 83
2018 PM 57 19 7 3 7 1 4 81 11 229
2018 PM-01 54 15 15 8 8 0 0 69 15 13
2018 PM-02 55 18 9 9 9 0 0 73 18 11
2018 PM-03 43 23 3 3 13 3 10 77 19 30
2018 PM-04 75 16 6 0 3 0 0 91 3 32
2018 PM-05 49 24 7 4 7 4 4 80 12 45
2018 PM-06 63 16 7 3 7 0 4 83 10 90

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 27 13 2 3 2 2 80 6 204
2019 PM-01 55 25 5 0 0 10 5 94 0 20
2019 PM-04 48 21 24 0 3 3 0 71 4 29
2019 PM-05 51 32 12 2 0 2 0 85 3 41
2019 PM-06 51 26 12 2 4 1 4 81 6 82
2018 PM 46 26 17 6 3 0 1 73 10 229
2018 PM-01 54 38 8 0 0 0 0 92 0 13
2018 PM-02 36 45 9 9 0 0 0 82 9 11
2018 PM-03 42 23 16 10 3 3 3 69 14 31
2018 PM-04 50 19 16 13 3 0 0 69 16 32
2018 PM-05 42 33 12 9 5 0 0 74 14 43
2018 PM-06 51 22 20 2 4 0 1 73 7 91

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 19 10 6 6 2 2 76 13 205
2019 PM-01 50 15 0 10 10 15 0 76 24 20
2019 PM-04 62 7 21 7 3 0 0 69 10 29
2019 PM-05 63 15 7 12 2 0 0 78 15 41
2019 PM-06 48 22 12 5 7 1 5 74 13 83
2018 PM 44 28 12 7 9 0 1 72 16 229
2018 PM-01 57 21 7 0 14 0 0 79 14 14
2018 PM-02 45 27 0 0 27 0 0 73 27 11
2018 PM-03 42 35 10 10 3 0 0 77 13 31
2018 PM-04 68 10 6 13 0 0 3 80 13 31
2018 PM-05 39 27 18 9 7 0 0 66 16 44
2018 PM-06 39 29 16 6 10 0 1 69 16 90

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 55 15 6 3 1 1 17 86 6 202
2019 PM-01 60 5 0 0 0 5 30 100 0 20
2019 PM-04 55 7 7 0 3 0 28 86 5 29
2019 PM-05 62 13 10 3 0 0 13 85 3 39
2019 PM-06 50 27 7 2 2 1 10 86 5 82
2018 PM 56 15 5 2 1 0 22 90 4 227
2018 PM-01 64 7 0 0 0 0 29 100 0 14
2018 PM-02 73 9 0 0 0 0 18 100 0 11
2018 PM-03 53 3 3 0 0 3 37 94 0 30
2018 PM-04 68 3 0 0 3 0 26 96 4 31
2018 PM-05 53 9 5 7 0 0 26 84 9 43
2018 PM-06 51 26 9 1 1 0 12 87 3 90

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 56 23 11 3 1 0 5 83 5 205
2019 PM-01 45 15 15 0 0 5 20 80 0 20
2019 PM-04 66 21 14 0 0 0 0 86 0 29
2019 PM-05 54 32 10 0 2 0 2 88 3 41
2019 PM-06 54 23 12 5 2 0 4 80 8 83
2018 PM 51 26 12 4 1 0 6 82 6 230
2018 PM-01 64 0 21 0 0 0 14 75 0 14
2018 PM-02 64 27 0 0 0 0 9 100 0 11
2018 PM-03 55 26 3 3 0 3 10 93 4 31
2018 PM-04 56 25 16 0 0 0 3 84 0 32
2018 PM-05 59 23 9 7 0 0 2 84 7 44
2018 PM-06 40 32 14 6 3 0 4 76 9 90

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 73 10 5 3 5 1 3 87 8 206
2019 PM-04 83 7 3 0 7 0 0 90 7 29
2019 PM-05 80 12 5 2 0 0 0 93 2 41
2019 PM-06 78 8 5 0 4 1 4 91 4 83
2018 PM 65 15 7 5 4 1 3 83 9 231
2018 PM-01 36 29 14 7 0 7 7 75 8 14
2018 PM-02 36 18 27 0 18 0 0 55 18 11
2018 PM-03 61 10 6 10 10 0 3 73 20 31
2018 PM-04 69 19 6 3 3 0 0 88 6 32
2018 PM-05 70 11 0 11 0 0 7 88 12 44
2018 PM-06 71 14 7 2 3 1 1 88 6 91

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 43 31 18 2 2 2 1 77 5 204
2019 PM-04 41 34 17 3 3 0 0 76 7 29
2019 PM-05 55 28 15 0 3 0 0 83 3 40
2019 PM-06 45 30 16 2 0 2 4 81 3 82
2018 PM 43 29 16 9 1 0 1 73 10 231
2018 PM-01 50 21 14 14 0 0 0 71 14 14
2018 PM-02 27 55 9 9 0 0 0 82 9 11
2018 PM-03 32 29 19 10 3 3 3 66 14 31
2018 PM-04 50 28 13 9 0 0 0 78 9 32
2018 PM-05 52 18 16 9 5 0 0 70 14 44
2018 PM-06 40 34 18 8 0 0 1 74 8 91

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 12 26 40 14 9 0 0 38 22 206
2019 PM-04 20 30 33 7 10 0 0 50 17 30
2019 PM-05 13 33 35 10 10 0 0 45 20 40
2019 PM-06 5 20 46 19 10 0 0 25 29 83
2018 PM 9 25 40 18 8 0 0 34 26 232
2018 PM-01 29 14 50 7 0 0 0 43 7 14
2018 PM-02 0 36 45 9 9 0 0 36 18 11
2018 PM-03 16 23 39 10 13 0 0 39 23 31
2018 PM-04 22 31 31 13 3 0 0 53 16 32
2018 PM-05 7 24 42 16 11 0 0 31 27 45
2018 PM-06 2 23 42 26 7 0 0 25 33 91

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 10 24 46 13 7 0 0 20 34 204
2019 PM-04 10 10 48 10 21 0 0 31 21 29
2019 PM-05 13 20 45 13 10 0 0 23 33 40
2019 PM-06 11 34 45 9 1 0 0 10 45 82
2018 PM 14 20 43 16 7 0 0 23 34 231
2018 PM-01 0 7 36 29 29 0 0 57 7 14
2018 PM-02 27 9 45 18 0 0 0 18 36 11
2018 PM-03 26 23 32 10 10 0 0 19 48 31
2018 PM-04 9 16 38 25 13 0 0 38 25 32
2018 PM-05 14 11 50 16 9 0 0 25 25 44
2018 PM-06 11 27 46 13 2 0 0 15 38 91
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 30 23 17 12 0 1 18 82 206
2019 PM-04 10 33 23 23 10 0 0 10 90 30
2019 PM-05 15 34 27 20 5 0 0 15 85 41
2019 PM-06 17 23 24 22 12 1 1 17 83 83
2018 PM 23 35 19 8 12 2 0 24 76 230
2018 PM-01 29 43 14 7 7 0 0 29 71 14
2018 PM-02 30 30 30 10 0 0 0 30 70 10
2018 PM-03 32 16 29 6 16 0 0 32 68 31
2018 PM-04 22 34 25 6 13 0 0 22 78 32
2018 PM-05 20 30 20 9 20 0 0 20 80 44
2018 PM-06 20 46 12 9 9 4 0 21 79 91

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 63 37 166
2019 PM-04 67 33 27
2019 PM-05 49 51 35
2019 PM-06 64 36 67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 35 65 164
2019 PM-04 37 63 27
2019 PM-05 47 53 34
2019 PM-06 29 71 66
2018 PM 31 69 169
2018 PM-03 14 86 21
2018 PM-04 44 56 25
2018 PM-05 31 69 35
2018 PM-06 25 75 67

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 32 17 19 13 13 0 6 52 28 204
2019 PM-04 30 13 27 10 17 0 3 45 28 30
2019 PM-05 34 18 21 11 11 0 5 56 22 38
2019 PM-06 36 18 18 12 10 0 6 58 23 83
2018 PM 39 16 11 14 14 0 6 59 29 232
2018 PM-01 36 7 14 29 14 0 0 43 43 14
2018 PM-02 27 18 9 36 9 0 0 45 45 11
2018 PM-03 42 3 16 16 13 0 10 50 32 31
2018 PM-04 41 16 13 19 13 0 0 56 31 32
2018 PM-05 40 9 9 11 16 0 16 58 32 45
2018 PM-06 40 24 10 8 14 1 3 67 23 91

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 21 17 20 27 0 7 32 50 165
2019 PM-04 15 11 26 15 22 0 11 29 42 27
2019 PM-05 9 24 12 27 18 0 9 37 50 33
2019 PM-06 4 25 12 22 31 0 4 31 56 67
2018 PM 11 25 19 16 24 1 4 38 42 171
2018 PM-03 0 29 14 19 29 0 10 32 53 21
2018 PM-04 12 44 12 8 20 0 4 58 29 25
2018 PM-05 20 17 20 23 17 0 3 38 41 35
2018 PM-06 7 23 20 16 29 1 3 32 47 69

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 1 16 15 16 44 2 5 19 65 165
2019 PM-03 6 11 6 17 56 0 6 18 76 18
2019 PM-04 4 15 22 7 37 4 11 22 52 27
2019 PM-05 0 15 6 33 33 6 6 17 76 33
2019 PM-06 0 19 13 16 48 0 3 20 66 67
2018 PM 5 12 13 20 44 1 5 19 68 171
2018 PM-03 0 10 10 19 52 0 10 11 79 21
2018 PM-04 12 16 12 8 40 0 12 32 55 25
2018 PM-05 3 11 11 26 46 0 3 15 74 35
2018 PM-06 4 13 12 22 45 1 3 18 70 69
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