2019 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	40	13	7	5	75	11	287
2019	AS-01	31	43	16	7	3	74	10	58
2019	AS-02	38	38	21	1	1	77	3	73
2019	AS-03	36	42	7	7	7	78	15	55
2019	AS-04	27	30	12	18	12	58	30	33
2019	AS-05	31	51	3	9	6	83	14	35
2019	AS-07	36	50	7	7	0	86	7	14
2018	AS	38	40	10	8	4	78	12	276
2018	AS-01	34	36	21	4	6	70	9	53
2018	AS-02	41	41	8	8	1	82	10	71
2018	AS-03	35	37	6	13	9	72	22	54
2018	AS-04	44	40	4	12	0	84	12	25
2018	AS-05	46	39	10	5	0	85	5	41

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	36	15	8	7	70	14	285
2019	AS-01	24	47	14	5	10	71	16	58
2019	AS-02	38	30	25	7	0	68	7	73
2019	AS-03	43	38	11	4	5	80	9	56
2019	AS-04	13	35	19	16	16	48	32	31
2019	AS-05	35	41	9	6	9	76	15	34
2019	AS-07	43	36	7	7	7	79	14	14
2018	AS	40	34	14	9	4	73	13	275
2018	AS-01	37	38	10	12	4	75	15	52
2018	AS-02	40	31	21	4	3	71	7	70
2018	AS-03	40	29	13	15	4	69	18	55
2018	AS-04	42	46	4	4	4	88	8	24
2018	AS-05	37	41	15	5	2	78	7	41

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	37	9	5	3	84	8	286
2019	AS-01	41	34	14	5	7	75	12	59
2019	AS-02	47	38	11	4	0	85	4	72
2019	AS-03	46	43	4	4	4	89	7	56
2019	AS-04	35	45	6	10	3	81	13	31
2019	AS-05	49	34	11	3	3	83	6	35
2019	AS-07	57	29	7	7	0	86	7	14
2018	AS	53	34	9	3	1	86	4	274
2018	AS-01	50	35	10	2	4	85	6	52
2018	AS-02	54	36	7	1	1	90	3	70
2018	AS-03	51	31	11	7	0	82	7	55
2018	AS-04	67	25	8	0	0	92	0	24
2018	AS-05	46	41	10	2	0	88	2	41

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	40	10	6	4	80	9	287
2019	AS-01	43	34	10	7	5	78	12	58
2019	AS-02	40	45	10	4	1	85	5	73
2019	AS-03	46	39	5	5	4	86	9	56
2019	AS-04	21	45	18	9	6	67	15	33
2019	AS-05	38	44	6	6	6	82	12	34
2019	AS-07	43	43	7	7	0	86	7	14
2018	AS	41	42	11	4	2	83	6	274
2018	AS-01	38	42	12	4	4	81	8	52
2018	AS-02	43	42	9	4	1	86	6	69
2018	AS-03	35	49	5	7	4	84	11	55
2018	AS-04	50	33	17	0	0	83	0	24
2018	AS-05	41	44	15	0	0	85	0	41

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	34	30	18	8	9	1	0	65	17	286
2019	AS-01	45	29	16	2	5	3	0	77	7	58
2019	AS-02	34	34	19	7	5	0	0	68	12	73
2019	AS-03	40	27	20	4	9	0	0	67	13	55
2019	AS-04	18	30	12	15	24	0	0	48	39	33
2019	AS-05	20	40	20	9	9	0	3	62	18	35
2019	AS-07	31	15	23	15	15	0	0	46	31	13
2018	AS	29	31	23	9	5	2	0	61	15	277
2018	AS-01	40	28	21	2	4	4	2	72	6	53
2018	AS-02	30	39	15	8	6	1	0	70	14	71
2018	AS-03	31	31	22	11	4	2	0	63	15	55
2018	AS-04	20	28	44	0	8	0	0	48	8	25
2018	AS-05	28	18	30	18	5	3	0	46	23	40

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	34	16	8	7	0	68	15	286
2019	AS-01	48	28	17	2	3	2	77	5	58
2019	AS-02	34	38	18	8	1	0	72	10	71
2019	AS-03	41	29	18	5	7	0	70	13	56
2019	AS-04	15	33	12	15	24	0	48	39	33
2019	AS-05	23	49	14	9	6	0	71	14	35
2019	AS-07	36	29	7	14	14	0	64	29	14
2018	AS	29	36	19	10	5	1	66	15	276
2018	AS-01	38	32	17	4	8	2	71	12	53
2018	AS-02	28	44	15	7	6	0	72	13	71
2018	AS-03	31	38	15	13	2	2	70	15	55
2018	AS-04	21	38	29	4	8	0	58	13	24
2018	AS-05	28	25	28	18	3	0	53	20	40

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	24	22	10	9	3	0	57	20	289
2019	AS-01	36	29	27	3	2	3	0	67	5	59
2019	AS-02	33	22	25	11	4	5	0	58	16	73
2019	AS-03	32	32	18	4	11	2	2	67	15	56
2019	AS-04	12	21	18	27	21	0	0	33	48	33
2019	AS-05	29	20	20	9	20	3	0	50	29	35
2019	AS-07	36	7	21	14	14	7	0	46	31	14
2018	AS	31	27	17	11	8	5	1	62	20	276
2018	AS-01	38	25	15	9	4	6	4	69	15	53
2018	AS-02	35	24	17	11	8	4	0	62	21	71
2018	AS-03	28	31	20	11	9	0	0	59	20	54
2018	AS-04	36	16	20	12	8	8	0	57	22	25
2018	AS-05	28	28	18	13	5	8	3	61	19	40

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	44	30	13	5	3	1	4	78	8	288
2019	AS-01	32	32	17	5	3	3	7	72	9	59
2019	AS-02	40	31	17	4	0	3	6	77	5	72
2019	AS-03	52	30	9	4	2	0	4	85	6	56
2019	AS-04	30	42	9	18	0	0	0	73	18	33
2019	AS-05	54	26	9	3	6	0	3	82	9	35
2019	AS-07	71	21	0	0	7	0	0	93	7	14

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	30	11	6	4	1	1	79	10	289
2019	AS-01	44	25	17	3	5	3	2	73	9	59
2019	AS-02	49	29	14	7	0	0	1	79	7	73
2019	AS-03	61	29	5	2	4	0	0	89	5	56
2019	AS-04	18	48	9	12	9	3	0	69	22	33
2019	AS-05	43	34	14	3	3	3	0	79	6	35
2019	AS-07	57	29	0	7	7	0	0	86	14	14
2018	AS	49	27	13	6	3	1	2	78	9	275
2018	AS-01	44	35	6	6	6	0	4	82	12	52
2018	AS-02	52	23	14	8	1	0	1	76	10	71
2018	AS-03	57	26	9	2	4	2	0	85	6	54
2018	AS-04	54	38	8	0	0	0	0	92	0	24
2018	AS-05	46	20	22	7	0	2	2	69	8	41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	27	12	7	5	0	1	76	12	289
2019	AS-01	44	27	15	3	7	0	3	74	11	59
2019	AS-02	51	25	14	10	0	0	1	76	10	73
2019	AS-03	55	32	7	2	4	0	0	88	5	56
2019	AS-04	18	39	12	18	12	0	0	58	30	33
2019	AS-05	49	31	9	6	6	0	0	80	11	35
2019	AS-07	71	7	0	14	7	0	0	79	21	14
2018	AS	45	28	12	9	4	1	0	74	13	275
2018	AS-01	38	33	12	8	4	6	0	76	12	52
2018	AS-02	48	21	14	13	3	0	1	70	16	71
2018	AS-03	59	22	11	4	4	0	0	81	7	54
2018	AS-04	50	42	8	0	0	0	0	92	0	24
2018	AS-05	39	37	10	10	5	0	0	76	15	41

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	31	8	6	3	0	0	83	9	287
2019	AS-01	49	37	8	2	3	0	0	86	5	59
2019	AS-02	57	26	11	6	0	0	0	83	6	72
2019	AS-03	58	33	2	5	2	0	0	91	7	55
2019	AS-04	30	36	12	12	9	0	0	67	21	33
2019	AS-05	49	29	9	9	3	3	0	79	12	35
2019	AS-07	64	14	14	0	7	0	0	79	7	14
2018	AS	49	28	12	6	4	0	1	78	10	275
2018	AS-01	44	38	6	8	4	0	0	83	12	52
2018	AS-02	54	23	11	8	3	0	1	77	11	71
2018	AS-03	57	22	11	4	4	0	2	81	8	54
2018	AS-04	46	42	13	0	0	0	0	88	0	24
2018	AS-05	51	27	15	5	2	0	0	78	7	41

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	31	34	12	10	7	5	1	69	19	285
2019	AS-01	36	29	17	10	5	2	0	67	16	58
2019	AS-02	38	36	14	6	3	4	0	77	9	72
2019	AS-03	29	43	7	11	5	2	4	75	17	56
2019	AS-04	19	38	9	9	19	6	0	60	30	32
2019	AS-05	26	26	15	12	12	9	0	58	26	34
2019	AS-07	36	36	7	14	7	0	0	71	21	14
2018	AS	29	31	21	11	4	4	1	63	15	276
2018	AS-01	34	28	17	13	0	6	2	67	14	53
2018	AS-02	30	30	28	7	1	4	0	62	9	71
2018	AS-03	35	28	19	11	7	0	0	63	19	54
2018	AS-04	20	32	32	0	8	8	0	57	9	25
2018	AS-05	23	40	20	13	0	3	3	66	13	40

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	33	19	11	8	3	1	61	20	289
2019	AS-01	32	32	20	8	5	2	0	66	14	59
2019	AS-02	36	27	22	8	4	1	1	65	13	73
2019	AS-03	20	41	18	9	7	4	2	64	17	56
2019	AS-04	9	39	12	21	18	0	0	48	39	33
2019	AS-05	17	31	20	14	14	3	0	50	29	35
2019	AS-07	29	36	14	14	7	0	0	64	21	14
2018	AS	28	27	24	13	6	1	0	56	20	276
2018	AS-01	38	30	17	8	6	2	0	69	13	53
2018	AS-02	30	21	27	17	6	0	0	51	23	71
2018	AS-03	39	20	17	13	7	4	0	62	21	54
2018	AS-04	13	33	38	8	8	0	0	46	17	24
2018	AS-05	12	44	27	15	2	0	0	56	17	41

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	28	22	13	10	3	1	53	24	287
2019	AS-01	30	23	32	4	9	4	0	55	13	57
2019	AS-02	32	26	19	15	4	3	1	60	20	73
2019	AS-03	16	41	20	13	5	2	4	60	19	56
2019	AS-04	9	27	12	27	21	3	0	38	50	33
2019	AS-05	17	31	20	14	14	3	0	50	29	35
2019	AS-07	29	14	29	7	21	0	0	43	29	14
2018	AS	20	27	26	14	8	5	0	50	23	276
2018	AS-01	25	40	15	8	6	8	0	69	14	53
2018	AS-02	25	21	31	13	6	4	0	49	19	71
2018	AS-03	24	25	22	13	9	7	0	53	24	55
2018	AS-04	4	38	29	13	8	8	0	45	23	24
2018	AS-05	10	28	33	23	8	0	0	38	30	40

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	34	20	15	10	2	1	54	26	289
2019	AS-01	27	31	27	8	5	2	0	59	14	59
2019	AS-02	26	26	23	16	4	4	0	54	21	73
2019	AS-03	14	50	14	11	7	0	4	67	19	56
2019	AS-04	3	30	15	24	27	0	0	33	52	33
2019	AS-05	3	49	17	14	17	0	0	51	31	35
2019	AS-07	29	29	14	14	14	0	0	57	29	14
2018	AS	19	28	22	19	9	3	0	48	29	276
2018	AS-01	19	42	17	15	2	4	0	64	18	52
2018	AS-02	24	20	28	15	7	6	0	46	24	71
2018	AS-03	31	20	15	18	15	2	0	52	33	55
2018	AS-04	4	29	33	25	8	0	0	33	33	24
2018	AS-05	7	34	29	22	7	0	0	41	29	41

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	35	16	9	7	0	1	67	17	286
2019	AS-01	28	39	19	4	7	2	2	69	11	57
2019	AS-02	30	34	21	11	4	0	0	64	15	73
2019	AS-03	36	39	13	5	5	0	2	76	11	56
2019	AS-04	19	25	16	22	16	0	3	45	39	32
2019	AS-05	31	37	17	6	9	0	0	69	14	35
2019	AS-07	36	43	0	14	7	0	0	79	21	14
2018	AS	38	29	18	8	7	0	0	67	15	276
2018	AS-01	33	37	19	4	8	0	0	69	12	52
2018	AS-02	38	34	13	10	6	0	0	72	15	71
2018	AS-03	55	15	13	5	11	0	2	70	17	55
2018	AS-04	32	32	28	4	4	0	0	64	8	25
2018	AS-05	29	34	22	12	2	0	0	63	15	41

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	37	11	12	7	70	19	286
2019	AS-01	27	46	14	8	5	73	14	59
2019	AS-02	34	44	12	7	3	78	10	73
2019	AS-03	48	34	9	4	5	82	9	56
2019	AS-04	10	19	16	35	19	29	55	31
2019	AS-05	35	29	9	12	15	65	26	34
2019	AS-07	43	36	0	21	0	79	21	14
2018	AS	32	38	16	9	5	70	15	276
2018	AS-01	32	43	15	6	4	75	9	53
2018	AS-02	37	37	14	7	6	73	13	71
2018	AS-03	29	40	15	13	4	69	16	55
2018	AS-04	22	48	22	4	4	70	9	23
2018	AS-05	27	41	22	5	5	68	10	41

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	45	28	12	8	5	1	1	75	13	287
2019	AS-01	35	37	16	4	5	2	2	75	9	57
2019	AS-02	47	29	12	11	0	1	0	76	11	73
2019	AS-03	57	30	7	4	2	0	0	88	5	56
2019	AS-04	24	33	12	15	15	0	0	58	30	33
2019	AS-05	49	23	11	6	6	3	3	76	12	35
2019	AS-07	57	14	7	7	7	0	7	77	15	14
2018	AS	43	33	12	4	5	1	1	78	9	275
2018	AS-01	33	48	8	2	4	2	4	86	6	52
2018	AS-02	49	27	14	4	4	0	1	77	9	71
2018	AS-03	54	26	11	4	4	2	0	81	8	54
2018	AS-04	46	33	17	0	4	0	0	79	4	24
2018	AS-05	37	34	17	10	0	2	0	73	10	41

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	36	33	15	10	6	0	69	16	288
2019	AS-01	37	31	14	8	10	0	68	19	59
2019	AS-02	34	36	15	14	1	0	70	15	73
2019	AS-03	42	40	13	2	4	0	82	5	55
2019	AS-04	18	36	12	15	18	0	55	33	33
2019	AS-05	40	26	20	9	6	0	66	14	35
2019	AS-07	50	29	0	21	0	0	79	21	14
2018	AS	34	39	12	9	4	1	74	14	278
2018	AS-01	25	49	9	9	6	2	75	15	53
2018	AS-02	32	39	8	14	6	0	72	20	71
2018	AS-03	36	42	13	5	4	0	78	9	55
2018	AS-04	32	40	12	12	4	0	72	16	25
2018	AS-05	39	29	22	2	5	2	70	8	41

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	33	20	7	9	3	0	63	17	285
2019	AS-01	27	39	20	2	5	7	0	71	7	59
2019	AS-02	38	28	14	11	8	1	0	66	20	72
2019	AS-03	31	31	20	7	7	2	2	64	15	55
2019	AS-04	9	31	25	9	19	6	0	43	30	32
2019	AS-05	17	40	26	6	9	3	0	59	15	35
2019	AS-07	43	43	0	0	14	0	0	86	14	14
2018	AS	25	32	20	10	7	5	0	61	18	276
2018	AS-01	33	23	23	6	8	8	0	60	15	52
2018	AS-02	31	39	14	4	6	6	0	74	11	70
2018	AS-03	25	36	18	5	13	2	0	63	19	55
2018	AS-04	16	36	12	28	0	8	0	57	30	25
2018	AS-05	17	29	29	15	2	7	0	50	18	41

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	26	18	10	16	2	0	54	27	289
2019	AS-01	24	31	20	5	15	5	0	57	21	59
2019	AS-02	32	25	15	14	14	1	0	57	28	73
2019	AS-03	34	23	23	5	13	2	0	58	18	56
2019	AS-04	9	15	24	12	36	3	0	25	50	33
2019	AS-05	17	40	17	11	11	0	3	59	24	35
2019	AS-07	50	14	14	7	14	0	0	64	21	14
2018	AS	24	27	19	14	13	3	1	53	28	275
2018	AS-01	33	22	16	8	16	4	2	58	25	51
2018	AS-02	21	36	14	9	14	4	1	61	24	70
2018	AS-03	24	24	18	20	15	0	0	47	35	55
2018	AS-04	12	24	16	28	16	4	0	38	46	25
2018	AS-05	24	32	27	7	7	2	0	58	15	41

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	19	10	5	2	1	4	83	7	288
2019	AS-01	52	17	12	5	2	3	9	78	8	58
2019	AS-02	63	25	7	1	0	3	1	91	1	73
2019	AS-03	66	16	7	5	2	0	4	85	7	56
2019	AS-04	45	21	15	6	3	0	9	73	10	33
2019	AS-05	57	20	11	3	6	0	3	79	9	35
2019	AS-07	79	0	14	7	0	0	0	79	7	14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	60	11	6	5	6	2	11	82	12	287
2019	AS-01	42	17	14	2	3	8	14	76	7	59
2019	AS-02	64	15	4	7	7	1	1	82	14	73
2019	AS-03	64	11	4	4	7	0	11	84	12	56
2019	AS-04	55	6	3	9	9	0	18	74	22	33
2019	AS-05	76	3	3	0	3	0	15	93	3	34
2019	AS-07	64	0	0	14	0	7	14	82	18	14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	49	21	14	6	6	3	2	73	12	287
2019	AS-01	41	16	14	5	10	7	7	66	18	58
2019	AS-02	45	25	14	8	4	4	0	73	13	73
2019	AS-03	58	18	13	2	7	0	2	78	9	55
2019	AS-04	33	21	30	12	0	0	3	56	13	33
2019	AS-05	57	20	9	3	6	3	3	82	9	35
2019	AS-07	71	14	0	14	0	0	0	86	14	14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	19	13	9	6	4	3	70	16	286
2019	AS-01	40	16	16	7	7	9	7	65	16	58
2019	AS-02	51	18	11	10	7	4	0	71	17	73
2019	AS-03	54	21	11	5	7	0	2	76	13	56
2019	AS-04	28	16	16	28	3	3	6	48	34	32
2019	AS-05	44	21	15	6	3	9	3	73	10	34
2019	AS-07	71	0	14	14	0	0	0	71	14	14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	15	13	6	7	6	4	70	15	289
2019	AS-01	36	8	17	5	14	14	7	55	23	59
2019	AS-02	51	21	12	5	5	1	4	75	12	73
2019	AS-03	59	18	11	2	5	4	2	81	8	56
2019	AS-04	45	9	15	15	6	6	3	60	23	33
2019	AS-05	43	14	17	6	6	9	6	67	13	35
2019	AS-07	50	7	7	14	14	0	7	62	31	14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	18	16	7	4	2	5	70	12	282
2019	AS-01	36	13	18	9	9	7	9	57	21	56
2019	AS-02	47	21	19	4	1	4	4	73	6	73
2019	AS-03	61	13	16	5	4	0	2	75	9	56
2019	AS-04	47	19	16	13	3	0	3	68	16	32
2019	AS-05	50	22	13	9	0	0	6	77	10	32
2019	AS-07	57	14	7	14	7	0	0	71	21	14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	10	4	2	5	5	3	88	7	287
2019	AS-01	66	7	7	0	5	10	5	86	6	59
2019	AS-02	77	11	6	0	0	4	1	94	0	71
2019	AS-03	68	18	2	2	7	2	2	89	9	56
2019	AS-04	55	9	3	6	15	6	6	72	24	33
2019	AS-05	83	3	3	3	3	3	3	91	6	35
2019	AS-07	86	7	0	7	0	0	0	93	7	14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	71	10	4	2	2	2	9	91	4	289
2019	AS-01	61	12	10	2	0	5	10	86	2	59
2019	AS-02	77	11	1	1	1	1	7	96	3	73
2019	AS-03	73	11	4	0	0	2	11	96	0	56
2019	AS-04	58	9	3	6	6	0	18	81	15	33
2019	AS-05	86	3	3	0	3	3	3	94	3	35
2019	AS-07	93	7	0	0	0	0	0	100	0	14

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	36	14	11	8	0	0	66	20	288
2019	AS-01	31	31	14	8	15	2	0	62	24	59
2019	AS-02	23	34	23	16	1	0	1	58	18	73
2019	AS-03	39	43	7	5	5	0	0	82	11	56
2019	AS-04	9	44	6	28	13	0	0	53	41	32
2019	AS-05	31	43	14	3	9	0	0	74	11	35
2019	AS-07	57	21	7	0	14	0	0	79	14	14
2018	AS	32	36	16	10	7	0	0	68	16	274
2018	AS-01	25	38	23	4	10	0	0	63	13	52
2018	AS-02	29	41	16	11	3	0	0	70	14	70
2018	AS-03	36	38	7	9	9	0	0	75	18	55
2018	AS-04	33	54	4	8	0	0	0	88	8	24
2018	AS-05	37	22	24	12	5	0	0	59	17	41

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	32	13	8	7	0	1	71	16	287
2019	AS-01	36	31	15	5	10	2	2	68	16	59
2019	AS-02	40	27	18	15	0	0	0	67	15	73
2019	AS-03	46	36	9	2	5	0	2	84	7	56
2019	AS-04	19	41	9	16	16	0	0	59	31	32
2019	AS-05	32	41	12	6	9	0	0	74	15	34
2019	AS-07	57	21	7	0	14	0	0	79	14	14
2018	AS	40	32	13	10	4	0	0	72	15	273
2018	AS-01	38	35	12	4	10	2	0	75	14	52
2018	AS-02	35	36	16	10	3	0	0	71	13	69
2018	AS-03	47	29	11	11	2	0	0	76	13	55
2018	AS-04	50	33	8	8	0	0	0	83	8	24
2018	AS-05	38	25	15	23	0	0	0	63	23	40

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	40	11	9	7	0	72	16	280
2019	AS-01	31	38	15	9	7	0	69	16	55
2019	AS-02	35	39	18	6	1	1	75	7	72
2019	AS-03	39	41	7	9	4	0	80	13	54
2019	AS-04	19	34	13	16	19	0	53	34	32
2019	AS-05	26	56	3	6	9	0	82	15	34
2019	AS-07	36	36	0	21	7	0	71	29	14
2018	AS	36	36	14	9	4	0	73	13	275
2018	AS-01	29	48	10	6	8	0	77	13	52
2018	AS-02	31	37	19	10	3	0	69	13	70
2018	AS-03	51	27	9	11	2	0	78	13	55
2018	AS-04	33	42	13	13	0	0	75	13	24
2018	AS-05	32	39	15	12	2	0	71	15	41

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	35	23	8	6	7	1	59	15	286
2019	AS-01	20	32	29	7	3	8	0	57	11	59
2019	AS-02	21	32	28	3	4	8	3	60	8	71
2019	AS-03	25	30	23	11	7	4	0	57	19	56
2019	AS-04	6	42	18	12	12	6	3	53	27	33
2019	AS-05	11	49	14	11	9	6	0	64	21	35
2019	AS-07	29	43	14	0	7	7	0	77	8	14
2018	AS	19	34	26	11	4	6	0	57	16	277
2018	AS-01	17	35	27	6	8	8	0	56	15	52
2018	AS-02	15	42	21	8	4	7	1	63	14	71
2018	AS-03	25	25	29	13	5	2	0	52	19	55
2018	AS-04	16	20	36	8	4	16	0	43	14	25
2018	AS-05	20	32	24	22	0	2	0	53	23	41

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	51	29	7	7	5	0	0	80	12	284
2019	AS-01	50	28	10	5	5	0	2	79	11	58
2019	AS-02	60	29	3	7	1	0	0	89	8	72
2019	AS-03	63	20	4	6	7	0	0	83	13	54
2019	AS-04	39	36	3	12	6	3	0	78	19	33
2019	AS-05	35	35	15	9	6	0	0	71	15	34
2019	AS-07	36	50	0	7	7	0	0	86	14	14
2018	AS	54	27	8	6	4	0	0	82	10	275
2018	AS-01	54	27	6	4	6	2	2	84	10	52
2018	AS-02	64	26	6	3	1	0	0	90	4	70
2018	AS-03	52	30	7	9	2	0	0	81	11	54
2018	AS-04	56	16	8	16	4	0	0	72	20	25
2018	AS-05	54	22	12	7	5	0	0	76	12	41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	28	15	10	5	0	0	70	15	287
2019	AS-01	54	29	12	3	0	2	0	84	3	59
2019	AS-02	44	32	13	11	0	0	0	76	11	72
2019	AS-03	45	30	7	9	9	0	0	75	18	56
2019	AS-04	42	18	21	9	6	0	3	63	16	33
2019	AS-05	29	29	23	14	6	0	0	57	20	35
2019	AS-07	23	31	15	15	15	0	0	54	31	13
2018	AS	36	26	23	6	6	0	1	64	13	277
2018	AS-01	49	32	19	0	0	0	0	81	0	53
2018	AS-02	37	27	21	9	1	1	3	67	10	70
2018	AS-03	42	27	22	2	7	0	0	69	9	55
2018	AS-04	48	16	24	12	0	0	0	64	12	25
2018	AS-05	15	22	44	12	7	0	0	37	20	41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	21	9	8	2	2	3	80	11	287
2019	AS-01	48	21	16	7	0	0	9	75	8	58
2019	AS-02	55	22	5	8	5	1	3	80	14	73
2019	AS-03	68	20	4	7	0	0	2	89	7	56
2019	AS-04	55	9	9	15	0	9	3	72	17	33
2019	AS-05	53	24	12	3	3	6	0	81	6	34
2019	AS-07	43	29	7	14	7	0	0	71	21	14

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	AS	36	25	39	287
2019	AS-01	28	31	41	58
2019	AS-02	40	25	35	72
2019	AS-03	36	30	34	56
2019	AS-04	36	15	48	33
2019	AS-05	43	11	46	35
2019	AS-07	36	21	43	14
2018	AS	43	26	32	278
2018	AS-01	43	26	30	53
2018	AS-02	38	27	35	71
2018	AS-03	47	20	33	55
2018	AS-04	36	28	36	25
2018	AS-05	39	29	32	41

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	AS	9	31	42	1	5	13	104
2019	AS-01	19	31	13	6	25	6	16
2019	AS-02	3	41	38	0	0	17	29
2019	AS-03	20	35	40	0	5	0	20
2019	AS-04	0	8	67	0	0	25	12
2019	AS-05	0	40	53	0	0	7	15
2018	AS	13	34	34	3	3	13	119
2018	AS-01	13	43	22	0	9	13	23
2018	AS-02	11	44	30	0	4	11	27
2018	AS-03	8	35	31	8	4	15	26
2018	AS-05	6	25	38	6	0	25	16

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	45	9	4	3	1	83	7	286
2019	AS-01	33	48	9	5	3	2	82	9	58
2019	AS-02	41	45	10	4	0	0	86	4	73
2019	AS-03	41	48	5	0	5	0	89	5	56
2019	AS-04	22	50	13	6	6	3	74	13	32
2019	AS-05	38	38	12	6	6	0	76	12	34
2019	AS-07	57	36	7	0	0	0	93	0	14
2018	AS	46	36	12	5	1	0	82	5	275
2018	AS-01	50	33	13	4	0	0	83	4	52
2018	AS-02	49	31	14	4	0	1	81	4	70
2018	AS-03	42	33	18	5	2	0	75	7	55
2018	AS-04	50	42	8	0	0	0	92	0	24
2018	AS-05	37	49	7	7	0	0	85	7	41

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	42	18	9	4	1	0	69	13	287
2019	AS-01	31	43	19	5	2	0	0	74	7	58
2019	AS-02	30	38	23	5	1	1	0	69	7	73
2019	AS-03	32	43	14	7	0	2	2	78	7	56
2019	AS-04	12	42	21	18	6	0	0	55	24	33
2019	AS-05	20	49	11	11	9	0	0	69	20	35
2019	AS-07	23	38	15	15	8	0	0	62	23	13
2018	AS	24	35	22	11	6	1	0	60	18	277
2018	AS-01	31	37	21	6	4	2	0	69	10	52
2018	AS-02	21	42	18	10	6	3	0	65	16	71
2018	AS-03	27	33	24	11	5	0	0	60	16	55
2018	AS-04	16	52	16	16	0	0	0	68	16	25
2018	AS-05	20	27	32	17	5	0	0	46	22	41

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	28	33	16	7	1	0	23	43	285
2019	AS-01	9	25	32	23	7	4	2	31	35	57
2019	AS-02	18	18	31	19	14	0	0	33	36	72
2019	AS-03	16	21	45	11	7	0	0	18	38	56
2019	AS-04	9	45	33	12	0	0	0	12	55	33
2019	AS-05	15	47	29	6	3	0	0	9	62	34
2019	AS-07	14	36	21	29	0	0	0	29	50	14
2018	AS	19	27	34	14	5	1	0	19	46	278
2018	AS-01	13	17	30	25	9	4	2	36	32	53
2018	AS-02	18	25	41	11	3	1	0	14	44	71
2018	AS-03	18	22	49	4	7	0	0	11	40	55
2018	AS-04	12	44	24	16	4	0	0	20	56	25
2018	AS-05	29	37	15	17	2	0	0	20	66	41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	26	28	17	10	1	1	27	44	287
2019	AS-01	12	17	29	24	14	3	2	39	30	59
2019	AS-02	13	15	38	15	15	0	3	32	29	71
2019	AS-03	16	29	25	20	11	0	0	30	45	56
2019	AS-04	21	36	21	15	3	0	3	19	59	33
2019	AS-05	23	43	20	11	3	0	0	14	66	35
2019	AS-07	29	36	29	7	0	0	0	7	64	14
2018	AS	16	30	28	13	7	4	1	22	48	276
2018	AS-01	6	15	37	23	13	4	2	39	22	52
2018	AS-02	15	32	31	15	3	1	1	19	49	71
2018	AS-03	19	30	30	7	7	7	0	16	52	54
2018	AS-04	20	28	24	8	8	12	0	18	55	25
2018	AS-05	17	34	29	12	2	2	2	15	54	41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	25	30	14	7	1	2	22	47	285
2019	AS-01	21	19	26	16	11	4	4	28	43	57
2019	AS-02	14	21	26	22	13	0	4	36	36	72
2019	AS-03	14	27	34	16	5	0	4	22	43	56
2019	AS-04	21	36	36	6	0	0	0	6	58	33
2019	AS-05	29	31	31	6	3	0	0	9	60	35
2019	AS-07	21	29	29	7	14	0	0	21	50	14
2018	AS	25	27	34	9	3	1	2	12	53	276
2018	AS-01	23	21	33	17	4	2	0	22	45	52
2018	AS-02	21	26	36	10	3	0	4	13	49	70
2018	AS-03	36	18	40	4	2	0	0	5	55	55
2018	AS-04	24	24	40	4	4	0	4	8	50	25
2018	AS-05	15	46	24	10	2	0	2	13	63	41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	11	21	34	22	9	0	3	32	32	286
2019	AS-01	14	16	24	26	14	2	5	43	31	58
2019	AS-02	8	14	38	25	11	0	4	38	23	72
2019	AS-03	7	16	43	23	9	0	2	33	24	56
2019	AS-04	9	25	28	31	3	0	3	35	35	32
2019	AS-05	14	29	43	9	6	0	0	14	43	35
2019	AS-07	14	50	29	0	7	0	0	7	64	14
2018	AS	16	23	33	20	4	2	1	25	40	276
2018	AS-01	15	19	27	25	8	6	0	35	37	52
2018	AS-02	7	24	34	25	3	1	6	30	33	71
2018	AS-03	17	24	35	22	2	0	0	24	41	54
2018	AS-04	12	20	36	20	12	0	0	32	32	25
2018	AS-05	20	24	41	15	0	0	0	15	44	41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	23	26	20	10	1	2	31	42	287
2019	AS-01	5	15	19	36	17	3	5	57	22	59
2019	AS-02	19	13	33	21	11	0	3	33	33	72
2019	AS-03	18	21	32	16	13	0	0	29	39	56
2019	AS-04	24	36	15	18	3	0	3	22	63	33
2019	AS-05	24	35	29	12	0	0	0	12	59	34
2019	AS-07	14	57	14	7	7	0	0	14	71	14
2018	AS	23	21	27	18	6	2	3	25	46	277
2018	AS-01	12	12	23	29	17	4	4	50	25	52
2018	AS-02	24	14	31	23	3	3	3	27	40	71
2018	AS-03	18	27	29	16	7	0	2	24	46	55
2018	AS-04	28	16	32	16	4	0	4	21	46	25
2018	AS-05	29	34	27	7	0	0	2	8	65	41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	23	26	19	10	2	2	30	42	287
2019	AS-01	14	17	19	24	17	5	3	45	34	58
2019	AS-02	11	21	30	22	14	1	1	37	32	73
2019	AS-03	20	18	29	18	9	2	5	29	40	56
2019	AS-04	36	27	21	9	0	3	3	10	68	33
2019	AS-05	17	40	26	11	3	3	0	15	59	35
2019	AS-07	23	23	31	15	8	0	0	23	46	13
2018	AS	24	23	28	14	6	2	3	21	50	271
2018	AS-01	22	18	29	12	10	6	4	24	43	51
2018	AS-02	24	18	31	16	7	1	3	25	43	68
2018	AS-03	25	25	27	15	4	2	2	19	53	55
2018	AS-04	36	16	16	28	4	0	0	32	52	25
2018	AS-05	20	37	29	10	2	0	2	13	58	41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	26	30	15	10	2	1	25	44	287
2019	AS-01	10	21	26	19	17	5	2	39	33	58
2019	AS-02	14	22	35	14	13	1	1	27	37	72
2019	AS-03	13	21	36	16	13	2	0	29	35	56
2019	AS-04	33	36	12	15	0	3	0	16	72	33
2019	AS-05	23	34	29	11	3	0	0	14	57	35
2019	AS-07	14	29	43	14	0	0	0	14	43	14
2018	AS	17	29	28	16	6	1	2	23	48	276
2018	AS-01	17	21	31	15	8	4	4	25	42	52
2018	AS-02	19	23	29	21	6	0	3	28	43	70
2018	AS-03	15	25	31	16	7	4	2	25	42	55
2018	AS-04	20	32	20	12	12	0	4	25	54	25
2018	AS-05	10	44	32	12	2	0	0	15	54	41

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	14	21	30	22	10	1	1	34	36	286
2019	AS-01	12	12	31	22	15	5	3	41	26	59
2019	AS-02	6	19	35	24	15	0	1	39	25	72
2019	AS-03	14	25	23	29	9	0	0	38	39	56
2019	AS-04	12	24	36	18	3	3	3	23	39	33
2019	AS-05	27	24	27	18	3	0	0	21	52	33
2019	AS-07	7	43	29	7	14	0	0	21	50	14

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	30	20	19	14	1	0	46	33	286
2019	AS-01	27	27	22	17	5	2	0	55	22	59
2019	AS-02	15	33	24	17	10	1	0	49	27	72
2019	AS-03	14	38	25	13	9	0	2	53	22	56
2019	AS-04	6	31	16	25	22	0	0	38	47	32
2019	AS-05	9	26	9	29	26	0	0	35	56	34
2019	AS-07	7	21	0	36	36	0	0	29	71	14

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	52	24	9	9	6	1	76	15	288
2019	AS-01	47	24	15	3	8	2	72	12	59
2019	AS-02	50	24	13	7	4	3	76	11	72
2019	AS-03	50	36	4	9	2	0	86	11	56
2019	AS-04	42	21	9	12	15	0	64	27	33
2019	AS-05	66	17	3	9	6	0	83	14	35
2019	AS-07	79	0	7	14	0	0	79	14	14
2018	AS	44	31	9	8	5	1	76	14	274
2018	AS-01	43	25	4	18	6	4	71	24	51
2018	AS-02	42	25	14	10	6	3	70	16	71
2018	AS-03	55	29	5	5	5	0	84	11	55
2018	AS-04	36	40	12	4	8	0	76	12	25
2018	AS-05	40	43	13	5	0	0	83	5	40

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	27	7	7	4	0	81	11	283
2019	AS-01	48	24	16	5	7	0	72	12	58
2019	AS-02	60	29	5	4	1	0	89	5	73
2019	AS-03	53	29	4	15	0	0	82	15	55
2019	AS-04	33	33	6	15	9	3	69	25	33
2019	AS-05	62	24	9	3	3	0	85	6	34
2019	AS-07	85	15	0	0	0	0	100	0	13
2018	AS	48	36	7	6	2	0	85	8	272
2018	AS-01	46	30	12	10	2	0	76	12	50
2018	AS-02	51	31	9	6	3	0	83	9	70
2018	AS-03	45	40	4	9	2	0	85	11	55
2018	AS-04	52	40	4	0	4	0	92	4	25
2018	AS-05	50	40	8	3	0	0	90	3	40

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	31	15	2	4	1	0	79	6	287
2019	AS-01	36	32	24	0	7	2	0	69	7	59
2019	AS-02	46	33	18	3	0	0	0	79	3	72
2019	AS-03	59	25	13	0	4	0	0	84	4	56
2019	AS-04	30	33	12	9	9	3	3	68	19	33
2019	AS-05	51	37	3	3	6	0	0	89	9	35
2019	AS-07	71	14	14	0	0	0	0	86	0	14
2018	AS	38	45	11	4	2	1	0	83	6	273
2018	AS-01	31	44	17	0	6	2	0	76	6	52
2018	AS-02	41	39	14	4	1	0	0	80	6	70
2018	AS-03	42	40	9	7	2	0	0	82	9	55
2018	AS-04	32	56	4	4	4	0	0	88	8	25
2018	AS-05	36	51	8	3	0	3	0	89	3	39

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	40	36	13	5	3	2	78	9	288
2019	AS-01	48	29	12	5	2	3	80	7	58
2019	AS-02	42	38	12	4	0	3	83	4	73
2019	AS-03	39	39	13	4	2	4	81	6	56
2019	AS-04	27	39	15	6	12	0	67	18	33
2019	AS-05	23	54	9	6	9	0	77	14	35
2019	AS-07	57	29	7	7	0	0	86	7	14
2018	AS	43	37	12	5	1	2	81	6	275
2018	AS-01	40	37	8	6	4	6	82	10	52
2018	AS-02	46	38	10	3	0	3	87	3	71
2018	AS-03	54	24	15	7	0	0	78	7	54
2018	AS-04	28	52	12	8	0	0	80	8	25
2018	AS-05	40	35	20	5	0	0	75	5	40

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	42	35	14	4	2	3	79	6	286
2019	AS-01	46	32	16	4	2	2	79	5	57
2019	AS-02	47	33	11	3	0	6	85	3	72
2019	AS-03	43	32	16	5	2	2	76	7	56
2019	AS-04	36	24	18	9	6	6	65	16	33
2019	AS-05	26	54	14	0	3	3	82	3	35
2019	AS-07	50	43	0	7	0	0	93	7	14
2018	AS	41	35	14	6	1	3	79	7	275
2018	AS-01	40	34	11	9	0	6	78	10	53
2018	AS-02	45	37	10	6	0	3	84	6	71
2018	AS-03	49	28	15	4	2	2	79	6	53
2018	AS-04	36	44	16	0	4	0	80	4	25
2018	AS-05	38	38	15	5	3	3	77	8	40

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	48	36	7	3	5	0	84	8	289
2019	AS-01	61	22	8	0	7	2	84	7	59
2019	AS-02	51	40	7	3	0	0	90	3	73
2019	AS-03	48	38	5	4	5	0	86	9	56
2019	AS-04	30	39	9	9	12	0	70	21	33
2019	AS-05	37	54	0	3	6	0	91	9	35
2019	AS-07	57	21	7	7	7	0	79	14	14
2018	AS	46	37	10	4	1	1	84	5	277
2018	AS-01	55	28	13	0	2	2	85	2	53
2018	AS-02	49	39	6	3	3	0	89	6	71
2018	AS-03	53	27	11	7	0	2	81	7	55
2018	AS-04	28	60	4	4	4	0	88	8	25
2018	AS-05	43	45	13	0	0	0	88	0	40

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	29	15	7	8	5	3	68	16	288
2019	AS-01	27	25	19	12	3	5	8	61	18	59
2019	AS-02	37	32	15	3	7	5	1	74	10	73
2019	AS-03	34	34	14	7	5	4	2	72	13	56
2019	AS-04	18	33	9	9	18	9	3	59	31	33
2019	AS-05	31	26	17	6	11	9	0	63	19	35
2019	AS-07	57	21	7	7	0	0	7	85	8	14
2018	AS	27	34	17	11	5	5	2	65	17	276
2018	AS-01	23	27	23	12	6	8	2	55	19	52
2018	AS-02	31	23	14	20	6	3	4	58	27	71
2018	AS-03	25	45	13	5	5	5	0	75	12	55
2018	AS-04	16	40	24	8	4	4	4	61	13	25
2018	AS-05	37	34	20	5	2	2	0	73	8	41

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	36	13	8	8	3	1	69	17	287
2019	AS-01	27	34	14	7	10	5	3	67	19	59
2019	AS-02	38	35	14	11	1	1	0	73	13	72
2019	AS-03	32	34	14	5	9	4	2	70	15	56
2019	AS-04	19	31	6	16	22	3	3	53	40	32
2019	AS-05	20	51	11	6	9	3	0	74	15	35
2019	AS-07	50	29	14	7	0	0	0	79	7	14
2018	AS	27	34	16	11	6	4	2	65	18	277
2018	AS-01	21	27	19	15	6	6	6	54	24	52
2018	AS-02	21	39	15	10	8	4	1	64	19	71
2018	AS-03	25	38	16	5	9	4	2	67	15	55
2018	AS-04	44	20	8	16	4	8	0	70	22	25
2018	AS-05	27	39	20	10	0	5	0	69	10	41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	27	32	20	9	8	3	0	61	18	285
2019	AS-01	27	36	22	5	8	2	0	64	14	59
2019	AS-02	37	35	18	4	1	4	0	75	6	71
2019	AS-03	29	30	20	9	9	2	2	61	19	56
2019	AS-04	12	33	18	15	18	3	0	47	34	33
2019	AS-05	15	42	18	15	6	3	0	59	22	33
2019	AS-07	43	14	14	21	7	0	0	57	29	14
2018	AS	24	34	25	9	5	3	0	59	14	274
2018	AS-01	27	35	21	8	2	8	0	67	10	52
2018	AS-02	21	39	24	9	3	3	1	63	12	70
2018	AS-03	29	29	24	9	7	2	0	59	17	55
2018	AS-04	24	28	28	12	4	4	0	54	17	25
2018	AS-05	21	28	41	8	3	0	0	49	10	39

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	19	25	19	11	14	11	2	50	28	288
2019	AS-01	20	29	19	8	8	12	3	58	20	59
2019	AS-02	28	28	21	7	7	8	1	62	15	72
2019	AS-03	20	23	18	9	20	9	2	48	32	56
2019	AS-04	3	24	12	18	33	9	0	30	57	33
2019	AS-05	11	29	14	14	11	17	3	50	32	35
2019	AS-07	21	14	36	14	7	7	0	38	23	14
2018	AS	14	23	19	16	12	12	3	44	33	276
2018	AS-01	12	27	25	10	10	12	4	47	23	51
2018	AS-02	13	30	13	20	14	8	3	48	38	71
2018	AS-03	16	24	18	11	18	11	2	46	33	55
2018	AS-04	20	28	20	12	8	12	0	55	23	25
2018	AS-05	15	15	29	20	7	10	5	34	31	41

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	43	40	6	7	4	0	83	11	288
2019	AS-01	39	44	7	7	2	2	84	9	59
2019	AS-02	52	37	4	5	1	0	89	7	73
2019	AS-03	48	41	4	4	4	0	89	7	56
2019	AS-04	30	39	3	18	9	0	70	27	33
2019	AS-05	44	32	12	3	9	0	76	12	34
2019	AS-07	43	50	7	0	0	0	93	0	14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	31	9	8	6	0	77	14	288
2019	AS-01	39	36	14	7	5	0	75	12	59
2019	AS-02	52	27	7	11	1	1	81	13	73
2019	AS-03	55	25	11	2	7	0	80	9	55
2019	AS-04	33	33	0	18	15	0	67	33	33
2019	AS-05	46	26	14	9	6	0	71	14	35
2019	AS-07	50	43	0	7	0	0	93	7	14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	46	29	13	7	5	0	76	12	286
2019	AS-01	37	31	19	8	3	2	69	12	59
2019	AS-02	45	36	12	4	3	0	81	7	73
2019	AS-03	57	24	11	4	4	0	81	7	54
2019	AS-04	33	27	12	12	15	0	61	27	33
2019	AS-05	50	29	12	6	3	0	79	9	34
2019	AS-07	64	29	0	0	7	0	93	7	14

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	54	24	8	8	5	1	78	14	288
2019	AS-01	49	19	10	12	8	2	69	21	59
2019	AS-02	66	21	8	4	1	0	86	5	73
2019	AS-03	55	25	5	9	5	0	80	15	55
2019	AS-04	33	33	12	15	3	3	69	19	33
2019	AS-05	57	31	3	6	3	0	89	9	35
2019	AS-07	64	7	14	0	14	0	71	14	14

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	28	7	5	2	2	85	8	288
2019	AS-01	44	20	17	8	5	5	68	14	59
2019	AS-02	64	25	4	4	1	1	90	6	72
2019	AS-03	61	29	2	5	2	2	91	7	56
2019	AS-04	39	42	12	3	3	0	82	6	33
2019	AS-05	69	26	3	3	0	0	94	3	35
2019	AS-07	50	29	7	7	7	0	79	14	14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	79	12	4	1	2	2	93	3	286
2019	AS-01	67	12	10	2	2	7	85	4	58
2019	AS-02	86	10	3	1	0	0	96	1	72
2019	AS-03	84	11	0	0	4	2	96	4	55
2019	AS-04	70	18	12	0	0	0	88	0	33
2019	AS-05	91	3	0	0	3	3	97	3	35
2019	AS-07	64	29	0	0	7	0	93	7	14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	47	25	16	3	2	5	2	77	6	289
2019	AS-01	36	22	20	5	5	8	3	65	12	59
2019	AS-02	51	25	14	4	0	7	0	81	4	73
2019	AS-03	63	11	14	2	5	2	4	77	8	56
2019	AS-04	52	18	21	6	0	3	0	72	6	33
2019	AS-05	34	43	14	0	3	3	3	82	3	35
2019	AS-07	57	29	7	0	0	7	0	92	0	14

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	39	42	8	5	4	1	2	82	9	289
2019	AS-01	20	39	15	14	3	3	5	65	19	59
2019	AS-02	44	34	10	5	7	0	0	78	12	73
2019	AS-03	41	48	5	0	5	0	0	89	5	56
2019	AS-04	33	52	6	6	0	0	3	88	6	33
2019	AS-05	37	54	6	0	3	0	0	91	3	35
2019	AS-07	86	14	0	0	0	0	0	100	0	14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	24	9	2	2	4	1	86	4	289
2019	AS-01	37	31	15	3	0	10	3	78	4	59
2019	AS-02	62	23	7	1	0	7	0	91	1	73
2019	AS-03	70	21	7	2	0	0	0	91	2	56
2019	AS-04	45	27	15	0	9	0	3	75	9	33
2019	AS-05	66	23	0	3	3	6	0	94	6	35
2019	AS-07	79	7	0	7	7	0	0	86	14	14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	13	87	288
2019	AS-01	10	90	59
2019	AS-02	8	92	72
2019	AS-03	11	89	56
2019	AS-04	30	70	33
2019	AS-05	20	80	35
2019	AS-06	0	100	12
2018	AS	16	84	276
2018	AS-01	17	83	52
2018	AS-02	14	86	70
2018	AS-03	16	84	55
2018	AS-07	35	65	17

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	43	57	37
2018	AS	44	56	43

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	70	30	37
2018	AS	47	53	43

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	12	88	43

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	AS	100	37
2019	AS-04	100	10
2018	AS	100	43
2018	AS-02	100	10

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	43
2018	AS-02	0	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	43
2018	AS-02	0	100	10

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	54	46	37
2019	AS-04	50	50	10
2018	AS	42	58	43

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	43	57	37
2018	AS	49	51	43

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	41	59	37
2018	AS	51	49	43

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	41	59	37
2018	AS	33	67	43

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	24	76	37
2018	AS	42	58	43

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	65	35	37
2018	AS	60	40	43

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	30	70	37
2018	AS	40	60	43
2018	AS-02	50	50	10

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	43
2018	AS-02	0	100	10

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	16	84	37

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	43	57	37
2019	AS-04	50	50	10
2018	AS	35	65	43

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	30	70	37
2018	AS	28	72	43

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	14	86	37
2018	AS	16	84	43

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	62	38	37
2018	AS	63	37	43

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	30	70	43

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	19	81	37
2018	AS	16	84	43

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	19	81	37

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	14	86	37

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	43
2018	AS-02	0	100	10

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	12	88	43

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	12	88	43
2018	AS-02	0	100	10

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	32	68	37
2018	AS	21	79	43

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	14	86	43
2018	AS-02	0	100	10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	16	84	43

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	19	81	43

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	19	81	43

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	16	84	43

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	28	72	43

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	42	58	43

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	49	51	43

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	19	81	43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	18	82	288
2019	AS-01	15	85	59
2019	AS-02	12	88	73
2019	AS-03	23	77	56
2019	AS-04	25	75	32
2019	AS-05	17	83	35
2019	AS-07	36	64	14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	19	18	18	8	6	22	9	53	21	289
2019	AS-01	22	12	19	8	3	22	14	53	18	59
2019	AS-02	25	21	15	7	1	22	10	66	12	73
2019	AS-03	21	20	21	5	9	18	5	53	19	56
2019	AS-04	6	15	21	6	18	24	9	32	36	33
2019	AS-05	14	20	9	11	9	31	6	55	32	35
2019	AS-07	7	14	14	21	7	29	7	33	44	14
2018	AS	15	19	26	9	6	21	4	46	20	278
2018	AS-01	13	17	26	13	9	15	6	38	29	53
2018	AS-02	17	27	18	6	6	27	0	60	15	71
2018	AS-03	16	20	31	9	4	13	7	45	16	55
2018	AS-04	16	16	20	4	12	32	0	47	24	25
2018	AS-05	17	10	29	10	2	24	7	39	18	41

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	30	28	16	7	4	13	3	68	13	287
2019	AS-01	28	29	17	3	2	17	3	72	7	58
2019	AS-02	40	25	13	4	0	14	4	80	5	72
2019	AS-03	34	30	18	7	4	5	2	69	12	56
2019	AS-04	15	30	12	12	15	12	3	54	32	33
2019	AS-05	26	31	14	6	9	14	0	67	17	35
2019	AS-07	21	21	14	14	7	14	7	55	27	14
2018	AS	22	31	25	8	4	8	1	59	14	276
2018	AS-01	23	30	21	8	8	8	4	60	17	53
2018	AS-02	21	37	30	1	4	6	0	62	6	70
2018	AS-03	24	27	29	11	4	4	2	54	15	55
2018	AS-04	16	28	24	8	8	16	0	52	19	25
2018	AS-05	25	30	25	8	0	13	0	63	9	40

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	6	94	288
2019	AS-01	8	92	59
2019	AS-04	15	85	33
2019	AS-06	0	100	12
2018	AS	5	95	276
2018	AS-03	0	100	55

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	44	56	18

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	56	44	18

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18
2018	AS	0	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	18
2018	AS	54	46	13

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	33	67	18

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18
2018	AS	0	100	13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	28	72	18
2018	AS	38	62	13

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18
2018	AS	0	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18
2018	AS	0	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18
2018	AS	0	100	13

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	39	61	18

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	0	100	18

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	39	61	18
2018	AS	46	54	13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	0	100	13

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	38	62	13

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	AS	46	54	13

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	9	91	289
2019	AS-01	10	90	59
2019	AS-04	18	82	33
2019	AS-06	0	100	12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	17	22	4	3	27	8	57	10	287
2019	AS-01	22	12	17	5	2	31	10	59	12	58
2019	AS-02	25	18	19	3	0	25	10	66	4	72
2019	AS-03	23	16	32	4	0	21	4	52	5	56
2019	AS-04	6	18	21	3	18	24	9	36	32	33
2019	AS-05	14	29	14	3	3	31	6	68	9	35
2019	AS-07	7	14	14	14	0	43	7	43	29	14
2018	AS	17	18	28	4	2	26	5	50	9	278
2018	AS-01	11	28	23	9	2	17	9	54	15	53
2018	AS-02	20	20	21	4	3	30	3	58	10	71
2018	AS-03	20	11	36	4	2	20	7	43	8	55
2018	AS-04	12	20	28	4	4	32	0	47	12	25
2018	AS-05	17	10	32	2	0	34	5	44	4	41

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	26	20	3	2	16	3	68	7	287
2019	AS-01	29	20	15	3	2	25	5	71	7	59
2019	AS-02	35	22	17	3	0	18	6	75	4	72
2019	AS-03	27	36	25	4	0	7	2	69	4	56
2019	AS-04	16	28	19	6	16	13	3	52	26	32
2019	AS-05	26	37	20	0	3	14	0	73	3	35
2019	AS-07	29	21	14	7	0	21	7	70	10	14
2018	AS	24	27	26	3	3	14	2	61	7	275
2018	AS-01	23	34	19	6	2	13	4	68	9	53
2018	AS-02	23	33	24	1	6	11	1	64	8	70
2018	AS-03	31	17	28	6	2	15	2	58	9	54
2018	AS-04	17	25	33	4	4	17	0	50	10	24
2018	AS-05	24	27	27	2	0	17	2	64	3	41

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	17	83	289
2019	AS-01	17	83	59
2019	AS-02	21	79	73
2019	AS-03	9	91	56
2019	AS-04	27	73	33
2019	AS-05	20	80	35
2019	AS-07	7	93	14

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	70	30	47
2019	AS-02	87	13	15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	55	30	3	9	0	0	3	88	9	33
2019	AS-02	46	23	8	15	0	0	8	75	17	13

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	64	19	9	2	4	1	0	85	6	289
2019	AS-01	59	20	8	2	5	3	2	84	7	59
2019	AS-02	64	21	12	1	1	0	0	85	3	73
2019	AS-03	70	21	4	2	4	0	0	91	5	56
2019	AS-04	48	27	15	3	6	0	0	76	9	33
2019	AS-05	77	14	0	3	6	0	0	91	9	35
2019	AS-07	64	14	14	0	7	0	0	79	7	14
2018	AS	57	25	8	3	4	2	0	84	7	275
2018	AS-01	48	33	8	2	4	6	0	86	6	52
2018	AS-02	63	21	8	1	4	0	1	86	6	71
2018	AS-03	63	24	7	0	4	2	0	89	4	54
2018	AS-04	63	21	13	4	0	0	0	83	4	24
2018	AS-05	59	29	5	5	2	0	0	88	7	41

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	17	38	22	7	12	1	3	58	19	76
2019	AS-03	21	21	36	0	21	0	0	43	21	14
2019	AS-05	4	52	24	4	12	0	4	58	17	25
2019	AS-06	30	40	0	10	10	10	0	78	22	10
2019	AS-07	15	46	23	8	0	0	8	67	8	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	33	33	19	8	4	3	0	69	12	287
2019	AS-01	34	29	17	5	2	12	0	73	8	58
2019	AS-02	45	27	14	10	1	1	1	75	11	73
2019	AS-03	36	45	16	0	4	0	0	80	4	56
2019	AS-04	18	33	24	21	3	0	0	52	24	33
2019	AS-05	20	40	26	3	11	0	0	60	14	35
2019	AS-07	36	36	14	7	7	0	0	71	14	14
2018	AS	32	39	20	4	3	3	0	73	7	276
2018	AS-01	26	43	19	0	4	6	2	76	4	53
2018	AS-02	35	46	17	0	1	0	0	81	1	69
2018	AS-03	38	33	15	7	4	4	0	74	11	55
2018	AS-04	32	44	4	16	4	0	0	76	20	25
2018	AS-05	24	37	32	5	2	0	0	61	7	41

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	24	39	17	10	8	2	0	64	19	288
2019	AS-01	27	37	24	3	2	7	0	69	5	59
2019	AS-02	32	39	14	10	3	1	1	73	13	72
2019	AS-03	21	54	13	4	9	0	0	75	13	56
2019	AS-04	12	33	9	24	18	3	0	47	44	33
2019	AS-05	14	34	26	11	11	3	0	50	24	35
2019	AS-07	29	36	7	14	14	0	0	64	29	14
2018	AS	23	36	20	12	7	2	0	60	20	276
2018	AS-01	25	35	10	17	8	4	2	63	27	52
2018	AS-02	26	33	23	11	6	1	0	59	17	70
2018	AS-03	24	36	24	5	9	2	0	61	15	55
2018	AS-04	20	52	16	4	8	0	0	72	12	25
2018	AS-05	20	34	24	15	5	2	0	55	20	41

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	20	24	22	17	15	1	1	45	33	289
2019	AS-01	20	22	22	10	22	2	2	44	33	59
2019	AS-02	37	19	16	14	12	0	1	57	26	73
2019	AS-03	11	25	14	36	13	2	0	36	49	56
2019	AS-04	9	24	33	15	18	0	0	33	33	33
2019	AS-05	20	26	31	14	9	0	0	46	23	35
2019	AS-07	14	14	21	21	29	0	0	29	50	14
2018	AS	16	16	25	17	21	0	4	34	40	274
2018	AS-01	13	23	27	15	17	0	4	38	34	52
2018	AS-02	24	15	24	18	18	0	0	39	37	71
2018	AS-03	13	22	29	9	22	0	5	37	33	55
2018	AS-04	17	8	25	13	25	0	13	29	43	24
2018	AS-05	10	15	17	32	24	0	2	25	58	41

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	22	29	23	13	13	0	51	26	287
2019	AS-01	41	25	17	8	7	2	67	16	59
2019	AS-02	21	31	24	13	13	0	51	25	72
2019	AS-03	20	42	16	11	11	0	62	22	55
2019	AS-04	15	24	33	15	12	0	39	27	33
2019	AS-05	9	29	29	17	17	0	37	34	35
2019	AS-07	7	21	21	21	29	0	29	50	14
2018	AS	19	25	29	15	12	0	43	27	276
2018	AS-01	34	28	23	11	4	0	62	15	53
2018	AS-02	17	36	27	16	4	0	53	20	70
2018	AS-03	16	24	36	7	16	0	40	24	55
2018	AS-04	20	20	32	8	20	0	40	28	25
2018	AS-05	10	15	29	27	20	0	24	46	41

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	29	23	12	9	1	1	55	21	286
2019	AS-01	36	21	26	5	9	2	2	59	14	58
2019	AS-02	33	27	22	14	3	0	1	61	17	73
2019	AS-03	27	38	22	4	9	0	0	65	13	55
2019	AS-04	16	38	19	16	9	3	0	55	26	32
2019	AS-05	11	29	23	20	17	0	0	40	37	35
2019	AS-07	0	21	43	21	14	0	0	21	36	14
2018	AS	21	26	26	16	10	0	1	47	26	276
2018	AS-01	35	27	19	15	4	0	0	62	19	52
2018	AS-02	25	34	23	10	6	0	3	61	16	71
2018	AS-03	18	29	27	16	9	0	0	47	25	55
2018	AS-04	24	28	12	24	8	0	4	54	33	25
2018	AS-05	7	12	39	22	20	0	0	20	41	41

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	24	18	15	18	1	1	48	34	288
2019	AS-01	41	19	12	7	14	3	3	65	22	58
2019	AS-02	25	26	19	12	16	0	1	51	29	73
2019	AS-03	23	27	16	14	20	0	0	50	34	56
2019	AS-04	18	15	12	30	24	0	0	33	55	33
2019	AS-05	9	29	29	17	17	0	0	37	34	35
2019	AS-07	0	36	7	29	29	0	0	36	57	14
2018	AS	21	19	23	18	16	0	2	41	35	277
2018	AS-01	32	25	17	11	11	0	4	59	24	53
2018	AS-02	20	24	24	21	10	1	0	44	31	71
2018	AS-03	16	20	25	18	15	0	5	38	35	55
2018	AS-04	32	12	12	12	28	0	4	46	42	25
2018	AS-05	12	12	29	29	17	0	0	24	46	41

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	53	20	11	4	7	1	5	77	11	285
2019	AS-01	61	14	8	3	5	0	8	81	9	59
2019	AS-02	62	21	7	4	3	1	3	86	7	73
2019	AS-03	61	22	6	0	4	0	7	90	4	54
2019	AS-04	45	29	6	3	10	0	6	79	14	31
2019	AS-05	40	23	17	6	11	3	0	65	18	35
2019	AS-07	29	7	36	14	14	0	0	36	29	14
2018	AS	49	19	13	6	7	0	6	72	14	274
2018	AS-01	54	25	6	4	2	2	8	87	6	52
2018	AS-02	61	16	7	4	3	0	9	84	8	70
2018	AS-03	57	20	9	4	4	0	6	82	8	54
2018	AS-04	48	16	16	8	4	0	8	70	13	25
2018	AS-05	27	20	29	10	15	0	0	46	24	41

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	38	22	22	8	8	0	1	61	16	288
2019	AS-01	46	15	15	12	10	0	2	62	22	59
2019	AS-02	44	22	25	5	3	0	1	67	8	73
2019	AS-03	43	32	16	2	7	0	0	75	9	56
2019	AS-04	33	21	27	12	6	0	0	55	18	33
2019	AS-05	29	23	20	11	11	0	6	55	24	35
2019	AS-07	21	7	43	14	14	0	0	29	29	14
2018	AS	36	22	21	10	8	1	1	60	19	277
2018	AS-01	36	21	25	9	6	2	2	59	16	53
2018	AS-02	51	23	11	7	6	3	0	75	13	71
2018	AS-03	36	24	29	5	5	0	0	60	11	55
2018	AS-04	40	12	16	16	12	0	4	54	29	25
2018	AS-05	24	32	20	15	10	0	0	56	24	41

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	32	33	16	10	6	0	2	67	17	286
2019	AS-01	43	26	12	12	2	2	3	73	15	58
2019	AS-02	39	32	20	3	1	0	4	75	4	71
2019	AS-03	32	46	5	11	5	0	0	79	16	56
2019	AS-04	12	30	12	21	21	0	3	44	44	33
2019	AS-05	26	31	29	6	9	0	0	57	14	35
2019	AS-07	21	29	29	14	7	0	0	50	21	14
2018	AS	29	32	22	9	5	1	3	63	15	274
2018	AS-01	35	27	19	4	6	2	8	68	11	52
2018	AS-02	26	39	21	10	1	1	1	66	12	70
2018	AS-03	37	31	19	7	6	0	0	69	13	54
2018	AS-04	32	28	24	12	0	0	4	63	13	25
2018	AS-05	17	29	34	7	10	0	2	48	18	41

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	26	30	19	15	8	0	1	57	24	287
2019	AS-01	36	24	22	9	3	2	3	64	13	58
2019	AS-02	36	30	14	14	7	0	0	66	21	73
2019	AS-03	34	29	23	5	9	0	0	63	14	56
2019	AS-04	15	33	9	24	18	0	0	48	42	33
2019	AS-05	6	43	17	26	9	0	0	49	34	35
2019	AS-07	8	15	38	23	15	0	0	23	38	13
2018	AS	22	29	25	15	7	0	1	51	23	273
2018	AS-01	31	35	17	6	4	2	6	71	10	52
2018	AS-02	29	34	23	11	3	0	0	63	14	70
2018	AS-03	22	28	26	15	9	0	0	50	24	54
2018	AS-04	13	25	46	13	0	0	4	39	13	24
2018	AS-05	10	24	29	22	15	0	0	34	37	41

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	28	28	19	15	10	1	56	25	289
2019	AS-01	34	22	20	10	8	5	59	20	59
2019	AS-02	34	27	21	14	4	0	62	18	73
2019	AS-03	32	39	14	4	11	0	71	14	56
2019	AS-04	12	18	15	33	21	0	30	55	33
2019	AS-05	23	31	14	20	11	0	54	31	35
2019	AS-07	7	29	36	21	7	0	36	29	14
2018	AS	24	31	22	12	9	2	56	22	273
2018	AS-01	31	27	23	8	4	8	63	13	52
2018	AS-02	24	39	17	16	4	0	63	20	70
2018	AS-03	28	26	24	15	7	0	54	22	54
2018	AS-04	20	32	24	8	12	4	54	21	25
2018	AS-05	17	32	22	12	15	2	50	28	41

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	41	22	18	9	8	0	1	64	18	286
2019	AS-01	42	18	18	9	9	0	5	63	19	57
2019	AS-02	44	17	25	11	3	0	0	61	14	72
2019	AS-03	45	32	9	2	11	2	0	78	13	56
2019	AS-04	27	12	24	18	18	0	0	39	36	33
2019	AS-05	37	31	17	9	6	0	0	69	14	35
2019	AS-07	43	7	29	0	14	0	7	54	15	14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	35	30	18	12	4	0	1	66	16	285
2019	AS-01	34	26	22	12	0	0	5	64	13	58
2019	AS-02	42	32	17	6	4	0	0	74	10	72
2019	AS-03	45	27	13	11	5	0	0	71	16	56
2019	AS-04	16	44	19	16	6	0	0	59	22	32
2019	AS-05	29	31	17	14	6	3	0	62	21	35
2019	AS-07	38	23	15	15	8	0	0	62	23	13
2018	AS	26	36	20	11	5	0	2	64	16	272
2018	AS-01	25	37	19	8	4	0	8	67	13	52
2018	AS-02	32	37	19	6	6	0	0	69	12	68
2018	AS-03	24	37	17	13	7	0	2	62	21	54
2018	AS-04	28	36	20	12	0	0	4	67	13	25
2018	AS-05	20	41	20	17	2	0	0	61	20	41

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	56	20	13	6	3	0	2	78	9	287
2019	AS-01	57	17	10	7	2	0	7	80	9	58
2019	AS-02	58	24	10	4	3	0	1	83	7	72
2019	AS-03	63	11	18	4	4	0	2	75	7	56
2019	AS-04	45	21	15	6	9	0	3	69	16	33
2019	AS-05	54	26	11	9	0	0	0	80	9	35
2019	AS-07	64	14	14	7	0	0	0	79	7	14
2018	AS	55	22	9	6	3	0	4	81	10	271
2018	AS-01	62	17	6	2	2	0	12	89	4	52
2018	AS-02	54	27	7	9	0	1	1	84	9	70
2018	AS-03	63	13	13	4	4	0	4	79	8	54
2018	AS-04	43	30	13	4	4	0	4	77	9	23
2018	AS-05	46	32	7	10	2	0	2	80	13	41

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	66	13	11	2	2	0	6	83	5	287
2019	AS-01	58	12	12	5	2	0	11	78	8	57
2019	AS-02	71	14	11	1	0	0	3	87	1	73
2019	AS-03	64	11	13	0	4	0	9	82	4	56
2019	AS-04	55	15	9	3	12	0	6	74	16	33
2019	AS-05	71	14	9	6	0	0	0	86	6	35
2019	AS-07	79	7	7	0	0	0	7	92	0	14
2018	AS	65	16	6	4	2	1	5	87	7	274
2018	AS-01	65	15	4	4	0	0	12	91	4	52
2018	AS-02	61	24	7	1	0	1	4	91	2	70
2018	AS-03	65	13	7	4	6	0	6	82	10	54
2018	AS-04	60	12	8	12	0	4	4	78	13	25
2018	AS-05	71	15	7	5	0	0	2	88	5	41

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	70	15	3	3	6	1	2	88	9	288
2019	AS-01	71	15	3	0	7	2	2	89	7	59
2019	AS-02	77	12	0	3	4	1	3	93	7	73
2019	AS-03	73	16	4	2	4	0	2	91	5	56
2019	AS-04	61	12	3	6	15	0	3	75	22	33
2019	AS-05	66	23	3	3	6	0	0	89	9	35
2019	AS-07	62	8	8	8	8	0	8	75	17	13
2018	AS	64	16	6	5	4	1	4	85	9	270
2018	AS-01	50	22	8	2	6	0	12	82	9	50
2018	AS-02	64	16	7	6	4	1	1	82	10	69
2018	AS-03	70	15	4	6	2	0	4	88	8	54
2018	AS-04	60	8	4	4	4	12	8	85	10	25
2018	AS-05	80	10	5	3	3	0	0	90	5	40

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	59	20	11	4	4	1	1	80	8	287
2019	AS-01	55	19	17	2	5	2	0	75	7	58
2019	AS-02	70	15	8	4	1	0	1	86	6	73
2019	AS-03	52	32	7	0	7	0	2	85	7	56
2019	AS-04	48	24	18	3	6	0	0	73	9	33
2019	AS-05	54	26	9	11	0	0	0	80	11	35
2019	AS-07	77	0	0	8	8	0	8	83	17	13
2018	AS	53	27	9	4	3	0	3	83	8	278
2018	AS-01	40	34	8	6	8	0	6	78	14	53
2018	AS-02	48	31	13	6	1	0	1	80	7	71
2018	AS-03	53	35	9	2	2	0	0	87	4	55
2018	AS-04	64	20	4	4	4	0	4	88	8	25
2018	AS-05	63	24	7	2	0	0	2	90	3	41

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	62	13	9	7	8	0	1	76	15	286
2019	AS-01	62	12	9	7	9	2	0	75	16	58
2019	AS-02	71	11	11	3	3	0	1	83	6	72
2019	AS-03	66	20	4	4	5	0	2	87	9	56
2019	AS-04	45	15	6	18	15	0	0	61	33	33
2019	AS-05	57	11	11	11	9	0	0	69	20	35
2019	AS-07	38	0	15	15	23	0	8	42	42	13
2018	AS	55	20	10	4	8	0	2	77	12	277
2018	AS-01	55	19	6	2	11	0	8	80	14	53
2018	AS-02	46	28	17	4	1	1	1	77	6	71
2018	AS-03	60	16	16	4	4	0	0	76	7	55
2018	AS-04	60	12	4	4	16	0	4	75	21	25
2018	AS-05	65	23	5	5	3	0	0	88	8	40

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	61	14	5	3	2	15	88	6	286
2019	AS-01	67	10	3	2	2	16	92	4	58
2019	AS-02	75	4	3	4	0	14	92	5	72
2019	AS-03	57	18	2	4	4	16	89	9	56
2019	AS-04	48	12	6	0	9	24	80	12	33
2019	AS-05	43	31	11	6	0	9	81	6	35
2019	AS-07	62	15	15	0	0	8	83	0	13
2018	AS	56	12	5	1	1	24	90	3	278
2018	AS-01	49	9	0	0	0	42	100	0	53
2018	AS-02	56	7	3	1	0	32	94	2	71
2018	AS-03	56	9	5	0	0	29	92	0	55
2018	AS-04	60	12	8	4	4	12	82	9	25
2018	AS-05	61	22	10	2	2	2	85	5	41

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	78	13	4	1	1	3	93	2	286
2019	AS-01	78	12	5	0	2	3	93	2	58
2019	AS-02	82	10	4	1	0	3	94	1	72
2019	AS-03	82	9	4	0	4	2	93	4	56
2019	AS-04	64	18	3	0	3	12	93	3	33
2019	AS-05	71	26	3	0	0	0	97	0	35
2019	AS-07	77	0	8	8	0	8	83	8	13
2018	AS	74	12	6	2	0	6	91	3	277
2018	AS-01	62	25	2	0	0	11	98	0	53
2018	AS-02	73	4	8	4	0	10	86	5	71
2018	AS-03	78	11	5	2	0	4	92	2	55
2018	AS-04	72	16	0	0	4	8	96	4	25
2018	AS-05	78	15	7	0	0	0	93	0	41

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	69	11	5	3	8	1	2	83	12	288
2019	AS-01	66	12	7	2	10	0	3	81	12	59
2019	AS-02	73	10	7	3	7	0	1	83	10	73
2019	AS-03	71	13	4	0	5	4	4	90	6	56
2019	AS-04	48	15	0	6	24	0	6	68	32	33
2019	AS-05	74	11	6	6	3	0	0	86	9	35
2019	AS-07	69	8	0	15	8	0	0	77	23	13
2018	AS	64	16	8	5	4	0	3	82	10	278
2018	AS-01	51	17	13	6	8	0	6	72	14	53
2018	AS-02	58	20	13	1	6	0	3	80	7	71
2018	AS-03	69	13	4	7	4	0	4	85	11	55
2018	AS-04	68	12	8	8	4	0	0	80	12	25
2018	AS-05	71	17	2	10	0	0	0	88	10	41

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	57	23	13	2	3	1	81	6	287
2019	AS-01	53	22	15	0	8	2	76	9	59
2019	AS-02	55	32	7	3	3	1	88	6	73
2019	AS-03	62	22	11	4	2	0	84	5	55
2019	AS-04	42	24	21	6	0	6	71	6	33
2019	AS-05	63	17	14	0	6	0	80	6	35
2019	AS-07	69	8	23	0	0	0	77	0	13
2018	AS	48	25	14	6	4	2	75	11	278
2018	AS-01	47	21	19	4	4	6	72	8	53
2018	AS-02	39	30	17	7	6	1	70	13	71
2018	AS-03	49	24	11	13	4	0	73	16	55
2018	AS-04	48	20	16	8	4	4	71	13	25
2018	AS-05	54	29	15	0	2	0	83	2	41

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	18	33	32	13	5	1	51	17	288
2019	AS-01	27	31	25	12	3	2	59	16	59
2019	AS-02	21	36	33	11	0	0	56	11	73
2019	AS-03	18	38	29	7	5	2	57	13	55
2019	AS-04	12	27	33	15	12	0	39	27	33
2019	AS-05	11	29	34	23	3	0	40	26	35
2019	AS-07	0	36	36	21	7	0	36	29	14
2018	AS	15	28	38	13	6	0	43	19	277
2018	AS-01	23	21	40	10	4	2	45	14	52
2018	AS-02	15	38	32	11	3	0	54	14	71
2018	AS-03	13	29	40	9	9	0	42	18	55
2018	AS-04	20	24	40	16	0	0	44	16	25
2018	AS-05	5	27	41	22	5	0	32	27	41

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	10	20	38	19	12	1	31	30	284
2019	AS-01	10	21	29	22	16	2	39	32	58
2019	AS-02	3	17	46	25	10	0	35	19	72
2019	AS-03	9	18	36	18	16	2	35	28	55
2019	AS-04	13	28	34	16	9	0	25	41	32
2019	AS-05	14	23	40	14	9	0	23	37	35
2019	AS-07	8	23	54	15	0	0	15	31	13
2018	AS	12	17	37	24	10	0	34	29	273
2018	AS-01	8	13	37	25	17	0	42	21	52
2018	AS-02	7	13	31	34	15	0	49	21	68
2018	AS-03	16	16	40	22	5	0	27	33	55
2018	AS-04	12	16	40	28	4	0	32	28	25
2018	AS-05	7	27	49	15	2	0	17	34	41

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	23	32	24	13	8	0	2	23	77	287
2019	AS-01	34	20	20	12	7	0	7	36	64	59
2019	AS-02	31	36	15	10	8	0	0	31	69	72
2019	AS-03	13	25	34	20	7	0	2	13	87	56
2019	AS-04	19	38	25	16	3	0	0	19	81	32
2019	AS-05	20	34	40	3	3	0	0	20	80	35
2019	AS-07	7	36	14	21	21	0	0	7	93	14
2018	AS	27	25	22	14	11	0	1	27	73	278
2018	AS-01	34	25	19	9	9	2	2	35	65	53
2018	AS-02	28	23	21	18	10	0	0	28	72	71
2018	AS-03	25	29	18	18	7	0	2	26	74	55
2018	AS-04	20	24	20	8	20	0	8	22	78	25
2018	AS-05	22	27	27	15	10	0	0	22	78	41

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	65	35	216
2019	AS-01	63	37	35
2019	AS-02	58	42	50
2019	AS-03	65	35	48
2019	AS-04	77	23	26
2019	AS-05	64	36	28
2019	AS-07	77	23	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	AS	41	59	213
2019	AS-01	41	59	34
2019	AS-02	42	58	50
2019	AS-03	40	60	48
2019	AS-04	29	71	24
2019	AS-05	48	52	27
2019	AS-07	38	62	13
2018	AS	27	73	198
2018	AS-01	33	67	33
2018	AS-02	30	70	50
2018	AS-03	23	78	40
2018	AS-04	28	72	18
2018	AS-05	34	66	32

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	37	20	13	12	15	0	3	59	27	289
2019	AS-01	51	17	15	5	8	0	3	70	14	59
2019	AS-02	33	27	15	10	14	0	1	61	24	73
2019	AS-03	34	13	11	23	18	0	2	47	42	56
2019	AS-04	36	15	9	15	15	0	9	57	33	33
2019	AS-05	34	20	11	14	17	0	3	56	32	35
2019	AS-07	36	29	21	0	14	0	0	64	14	14
2018	AS	29	12	16	20	15	1	7	44	39	275
2018	AS-01	35	12	13	12	13	0	15	55	30	52
2018	AS-02	39	6	13	24	10	3	6	49	37	71
2018	AS-03	18	18	18	24	16	0	5	38	42	55
2018	AS-04	33	13	8	25	17	0	4	48	43	24
2018	AS-05	28	8	20	23	15	0	8	38	41	40

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	15	21	20	17	16	2	9	40	37	217
2019	AS-01	23	14	26	17	11	3	6	41	31	35
2019	AS-02	22	22	20	14	14	2	6	48	30	50
2019	AS-03	13	31	19	19	10	0	8	48	32	48
2019	AS-04	8	19	27	15	27	0	4	28	44	26
2019	AS-05	7	18	14	29	14	4	14	30	52	28
2019	AS-07	0	15	8	15	38	8	15	20	70	13
2018	AS	9	23	21	14	25	3	7	34	43	199
2018	AS-01	12	24	6	18	21	9	9	44	48	33
2018	AS-02	8	31	24	10	20	2	6	43	32	51
2018	AS-03	13	23	15	20	23	3	5	38	46	40
2018	AS-04	0	28	17	22	33	0	0	28	56	18
2018	AS-05	3	9	38	13	22	3	13	15	41	32

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	AS	7	14	17	21	35	1	6	22	60	216
2019	AS-01	14	17	23	20	23	0	3	32	44	35
2019	AS-02	8	22	20	16	30	2	2	31	48	50
2019	AS-03	8	13	13	27	33	0	6	22	64	48
2019	AS-04	4	8	15	23	50	0	0	12	73	26
2019	AS-05	4	7	15	33	37	0	4	12	73	27
2019	AS-07	0	8	15	15	46	0	15	9	73	13
2018	AS	4	12	10	17	53	2	4	16	73	199
2018	AS-01	6	12	12	21	39	3	6	20	67	33
2018	AS-02	2	16	12	18	45	2	6	19	68	51
2018	AS-03	5	15	8	13	55	3	3	21	71	40
2018	AS-04	0	6	11	22	61	0	0	6	83	18
2018	AS-05	0	13	9	22	56	0	0	13	78	32

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs by Question 94. Please indicate your occupational group and level. Occupational group and level - AS

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.