2019 Public Service Employee Survey Results by Theme for Crown-Indigenous Relations and Northern Affairs by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 29 42 14 9 6 0 0 71 15 425
2019 Female gender 35 41 12 7 4 0 0 76 11 875
2018 Male gender 28 45 14 5 8 0 0 73 13 464
2018 Female gender 34 41 11 10 4 0 0 75 14 895

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 30 41 14 8 6 1 0 71 15 421
2019 Female gender 32 38 14 10 5 0 0 71 15 872
2018 Male gender 29 41 12 9 9 0 0 70 18 463
2018 Female gender 31 37 14 11 7 0 0 68 18 894

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 40 37 14 4 4 0 0 77 8 422
2019 Female gender 47 37 9 5 2 0 0 84 7 871
2018 Male gender 43 39 11 5 3 0 0 81 8 457
2018 Female gender 47 35 11 5 2 0 0 82 7 889

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 36 40 12 7 4 0 0 76 11 423
2019 Female gender 41 39 12 6 2 0 0 79 8 878
2018 Male gender 32 42 13 8 4 0 0 74 12 462
2018 Female gender 37 42 11 7 3 0 0 79 10 893

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 24 31 22 11 10 1 0 56 22 424
2019 Female gender 29 31 20 11 7 1 0 61 18 875
2018 Male gender 24 33 20 11 10 1 0 58 22 461
2018 Female gender 29 31 20 13 6 2 0 60 19 892

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 22 37 19 14 8 0 0 59 22 423
2019 Female gender 29 35 18 11 6 1 0 65 17 873
2018 Male gender 23 35 19 13 9 1 0 59 22 460
2018 Female gender 29 35 19 12 5 1 0 64 17 894

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 21 25 26 12 13 3 0 48 26 425
2019 Female gender 28 26 19 14 10 4 0 56 25 878
2018 Male gender 25 24 22 13 13 3 0 50 27 462
2018 Female gender 26 26 21 13 10 4 1 54 24 894
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 29 14 3 2 1 1 80 6 425
2019 Female gender 46 29 12 5 3 2 4 79 8 878

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 29 13 3 3 2 1 80 6 420
2019 Female gender 47 28 10 8 4 2 0 77 12 877
2018 Male gender 47 27 14 6 5 2 0 75 11 463
2018 Female gender 46 28 11 8 5 2 1 75 13 889

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 44 32 13 7 3 1 0 76 11 422
2019 Female gender 45 30 11 8 6 1 0 75 14 875
2018 Male gender 42 30 12 9 5 1 1 74 14 463
2018 Female gender 43 27 13 9 7 0 0 71 16 888

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 29 10 7 3 1 0 79 11 424
2019 Female gender 48 30 10 7 5 0 0 78 12 878
2018 Male gender 45 31 9 7 7 1 0 77 14 462
2018 Female gender 48 26 11 9 7 0 0 74 16 890

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 28 35 15 8 7 7 0 68 16 421
2019 Female gender 27 35 15 10 6 6 0 66 17 872
2018 Male gender 24 35 18 10 7 6 0 63 18 466
2018 Female gender 27 30 19 12 6 6 1 60 20 897

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 24 33 18 13 10 3 0 58 24 422
2019 Female gender 23 36 17 14 7 3 0 61 21 876
2018 Male gender 20 34 18 15 11 2 0 55 27 464
2018 Female gender 24 30 20 15 8 2 0 55 24 893

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 27 22 19 12 4 0 44 33 420
2019 Female gender 18 27 20 18 10 5 1 48 31 874
2018 Male gender 12 30 22 20 13 4 0 43 34 460
2018 Female gender 16 27 23 19 10 5 0 45 30 897

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 26 20 22 14 2 0 42 37 422
2019 Female gender 15 30 18 21 12 3 0 47 34 874
2018 Male gender 13 28 19 24 15 2 0 41 39 466
2018 Female gender 15 26 20 24 13 3 0 42 38 896
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 28 37 17 12 5 0 0 65 18 423
2019 Female gender 31 37 14 11 6 0 1 69 17 875
2018 Male gender 26 36 18 8 11 0 0 63 20 464
2018 Female gender 30 34 14 11 9 0 0 65 21 894

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 23 44 13 14 6 0 0 67 20 421
2019 Female gender 27 38 12 15 7 0 0 65 22 870
2018 Male gender 22 39 18 13 9 0 0 60 22 465
2018 Female gender 27 37 14 16 6 0 0 64 22 897

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 40 32 16 7 5 0 0 72 12 423
2019 Female gender 41 29 12 10 6 1 1 71 16 878
2018 Male gender 36 35 12 9 6 1 1 73 15 463
2018 Female gender 37 33 11 9 8 1 1 72 17 890

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 27 36 15 16 6 0 0 63 22 425
2019 Female gender 28 39 13 15 5 0 0 67 20 877
2018 Male gender 25 41 16 12 5 0 0 66 18 466
2018 Female gender 26 43 10 15 5 0 1 69 20 900

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 19 34 20 15 9 2 0 55 25 421
2019 Female gender 24 33 16 14 9 3 0 59 24 876
2018 Male gender 19 35 18 15 10 3 0 56 26 465
2018 Female gender 22 34 18 13 9 3 0 58 23 896

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 19 29 15 17 16 3 2 50 34 425
2019 Female gender 22 32 15 12 14 3 1 56 27 875
2018 Male gender 19 30 16 16 16 2 1 50 34 465
2018 Female gender 20 32 16 15 14 3 1 54 30 892

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 53 23 14 3 3 1 3 79 7 424
2019 Female gender 50 24 13 5 3 1 4 78 9 878

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 53 10 10 6 8 2 9 72 16 424
2019 Female gender 50 13 7 6 8 3 13 75 17 874

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 43 28 15 4 4 3 2 75 9 422
2019 Female gender 47 22 15 6 4 2 3 73 11 874

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 40 23 17 6 6 5 2 68 14 423
2019 Female gender 42 20 16 9 6 4 4 67 16 872

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 46 17 13 7 7 4 5 70 16 422
2019 Female gender 48 15 13 8 7 4 6 69 17 877

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 68 13 7 3 3 2 5 86 7 423
2019 Female gender 63 14 9 4 2 3 4 84 6 871

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 70 9 6 3 3 5 4 87 6 424
2019 Female gender 70 12 4 2 4 5 3 89 6 873

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 78 7 3 1 2 3 7 94 3 422
2019 Female gender 72 8 4 2 2 3 9 91 4 875

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 29 41 13 11 6 1 0 70 16 420
2019 Female gender 29 39 15 11 6 0 0 68 17 874
2018 Male gender 28 41 10 10 10 0 0 69 20 462
2018 Female gender 26 39 15 12 7 0 1 65 19 889

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 30 37 16 9 8 0 0 67 17 423
2019 Female gender 34 37 15 8 5 0 0 71 13 873
2018 Male gender 30 37 15 10 9 0 0 67 19 457
2018 Female gender 33 36 14 11 6 0 0 69 17 888

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 44 15 11 5 0 0 69 16 420
2019 Female gender 29 40 14 12 5 1 1 69 17 854
2018 Male gender 29 34 15 12 9 0 1 64 21 459
2018 Female gender 29 37 14 13 6 0 0 67 20 890

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 18 43 18 11 6 4 0 63 19 420
2019 Female gender 17 41 19 12 4 6 1 62 17 876
2018 Male gender 16 43 21 12 6 2 0 60 18 464
2018 Female gender 16 36 24 12 6 5 1 56 19 895

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 42 34 10 8 5 0 0 76 13 422
2019 Female gender 48 29 11 8 5 0 0 77 12 870
2018 Male gender 42 34 9 8 6 1 0 77 14 465
2018 Female gender 43 33 9 9 6 0 0 76 15 893

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 34 35 15 9 6 0 1 70 16 424
2019 Female gender 35 32 18 9 6 1 0 67 15 872
2018 Male gender 33 31 19 8 9 0 1 65 17 465
2018 Female gender 34 30 19 9 7 0 1 65 16 899

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 55 24 7 6 3 4 2 83 10 423
2019 Female gender 55 21 9 6 4 2 3 80 10 877

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Male gender 36 26 38 422
2019 Female gender 38 25 38 880
2018 Male gender 43 26 31 466
2018 Female gender 41 25 34 899

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Male gender 7 20 52 6 9 7 152
2019 Female gender 8 26 42 4 11 8 332
2018 Male gender 10 27 45 4 5 8 205
2018 Female gender 9 29 36 5 10 11 365
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 37 42 10 7 3 0 0 79 11 420
2019 Female gender 40 40 12 5 3 1 0 80 8 872
2018 Male gender 41 42 8 6 3 0 0 84 8 464
2018 Female gender 44 39 10 6 2 0 0 82 8 893

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 17 38 20 18 6 1 0 55 25 424
2019 Female gender 22 41 17 13 6 1 0 63 19 877
2018 Male gender 15 40 19 16 9 1 0 56 25 463
2018 Female gender 21 43 18 13 5 0 0 64 18 896

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 14 28 33 19 5 0 1 24 43 423
2019 Female gender 14 30 31 18 6 1 1 24 44 872
2018 Male gender 18 27 34 14 5 0 1 19 46 464
2018 Female gender 15 30 31 16 7 0 1 23 46 893

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 29 27 17 7 2 2 25 47 422
2019 Female gender 17 25 27 19 8 2 1 28 44 873
2018 Male gender 20 29 27 13 8 1 2 22 50 461
2018 Female gender 18 27 28 15 7 3 1 23 47 892

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 27 26 13 5 1 3 19 54 421
2019 Female gender 23 29 27 12 5 1 2 19 53 876
2018 Male gender 23 32 27 10 6 1 1 17 56 465
2018 Female gender 24 28 29 12 4 1 1 16 54 895

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 13 19 31 24 11 0 2 35 33 421
2019 Female gender 14 22 32 21 10 1 1 31 37 873
2018 Male gender 13 26 29 21 8 1 2 29 41 461
2018 Female gender 16 22 32 20 8 1 1 29 39 891

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 23 21 27 16 9 1 3 26 46 423
2019 Female gender 20 24 23 19 10 2 2 30 46 876
2018 Male gender 25 25 26 14 8 1 1 23 51 464
2018 Female gender 24 22 26 16 8 1 3 25 48 893

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 13 22 31 19 10 2 3 30 38 424
2019 Female gender 18 21 27 21 9 2 3 32 40 872
2018 Male gender 15 23 34 16 9 2 2 26 39 462
2018 Female gender 21 24 26 18 7 3 2 26 47 885

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 22 25 33 12 5 1 2 17 48 424
2019 Female gender 21 26 29 13 7 2 1 21 49 877
2018 Male gender 23 26 30 12 6 1 2 18 51 464
2018 Female gender 20 28 28 15 6 2 2 21 50 892

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 18 23 27 21 8 0 2 30 42 422
2019 Female gender 18 23 31 16 9 1 1 26 42 878

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 10 25 18 26 20 1 0 36 46 422
2019 Female gender 12 26 21 24 15 2 0 39 40 873

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 48 29 10 9 4 1 0 77 13 421
2019 Female gender 44 29 9 10 6 2 0 75 16 876
2018 Male gender 44 27 10 10 8 1 0 72 18 464
2018 Female gender 41 31 9 10 8 1 0 72 18 889

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 50 35 7 6 3 0 0 85 9 422
2019 Female gender 50 32 8 7 3 0 0 82 10 873
2018 Male gender 50 34 8 6 2 0 0 84 8 464
2018 Female gender 45 35 8 8 4 0 0 80 12 886

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 46 37 12 3 2 1 0 83 5 424
2019 Female gender 45 33 14 4 3 1 0 79 7 877
2018 Male gender 42 39 9 5 4 1 0 82 9 465
2018 Female gender 38 40 12 5 4 1 0 78 9 889

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 32 41 13 8 3 2 0 75 12 424
2019 Female gender 31 39 16 8 4 2 0 72 12 874
2018 Male gender 35 42 13 5 3 2 0 78 8 461
2018 Female gender 37 42 11 6 3 2 0 80 9 892

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 36 37 13 7 3 4 0 76 10 423
2019 Female gender 35 40 13 6 3 4 0 78 9 876
2018 Male gender 34 39 14 6 3 4 0 76 9 460
2018 Female gender 36 41 11 6 2 3 0 80 9 893

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 42 39 11 6 3 0 0 81 9 425
2019 Female gender 43 38 11 4 3 1 0 82 7 877
2018 Male gender 39 40 11 6 4 0 0 79 10 463
2018 Female gender 44 38 10 5 2 1 0 83 7 893

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 28 32 18 8 6 6 2 65 15 424
2019 Female gender 25 32 15 10 8 5 4 63 20 877
2018 Male gender 24 36 15 10 7 4 4 65 19 465
2018 Female gender 20 32 16 12 9 7 4 59 24 889

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 22 35 20 14 6 3 1 59 20 422
2019 Female gender 27 37 14 12 7 3 1 66 20 879
2018 Male gender 24 36 18 13 5 3 1 63 19 464
2018 Female gender 25 34 15 12 7 4 2 63 21 895

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 20 35 27 10 6 2 0 56 17 420
2019 Female gender 22 35 21 12 6 3 0 59 19 875
2018 Male gender 20 35 25 11 7 3 0 57 18 464
2018 Female gender 23 35 23 12 5 2 0 59 18 893

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 21 23 13 11 14 3 44 28 422
2019 Female gender 16 21 21 15 13 12 2 43 33 878
2018 Male gender 15 21 23 11 15 11 3 42 31 465
2018 Female gender 11 20 22 16 15 13 3 37 37 889

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 30 43 6 16 5 0 0 73 21 425
2019 Female gender 33 45 6 12 4 0 0 78 16 878

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 36 30 10 14 10 0 0 66 24 425
2019 Female gender 39 32 7 14 7 0 0 71 22 873

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 37 36 13 8 5 0 0 74 13 424
2019 Female gender 38 33 13 11 5 0 0 71 15 870

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 21 8 6 6 0 1 80 12 425
2019 Female gender 57 22 7 8 5 0 1 81 12 876

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 60 20 7 6 4 0 2 82 11 424
2019 Female gender 61 21 7 5 4 0 2 84 10 877

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 77 11 6 2 2 0 1 89 5 420
2019 Female gender 77 12 4 2 2 0 3 92 4 874

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 43 27 12 6 3 7 2 77 9 424
2019 Female gender 43 23 13 7 4 7 3 73 13 880

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 28 51 7 5 5 1 2 81 11 425
2019 Female gender 34 44 9 6 4 1 3 81 10 878

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 49 27 9 4 2 7 2 84 7 425
2019 Female gender 53 27 9 1 2 5 3 87 4 877

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 13 87 421
2019 Female gender 15 85 877
2018 Male gender 13 87 464
2018 Female gender 18 82 893

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 52 48 54
2019 Female gender 45 55 129
2018 Male gender 36 64 62
2018 Female gender 50 50 167

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 55 45 54
2019 Female gender 67 33 129
2018 Male gender 71 29 62
2018 Female gender 56 44 167

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 11 89 54
2019 Female gender 9 91 129
2018 Male gender 10 90 62
2018 Female gender 13 87 167

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 12 88 54
2019 Female gender 4 96 129

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 10 90 54
2019 Female gender 6 94 129
2018 Male gender 14 86 62
2018 Female gender 6 94 167

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 52 48 54
2019 Female gender 40 60 129
2018 Male gender 46 54 62
2018 Female gender 40 60 168

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 47 53 54
2019 Female gender 43 57 129
2018 Male gender 62 38 62
2018 Female gender 40 60 168

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 46 54 54
2019 Female gender 48 52 129
2018 Male gender 53 47 62
2018 Female gender 57 43 168

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 37 63 54
2019 Female gender 45 55 129
2018 Male gender 44 56 62
2018 Female gender 34 66 168

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 30 70 54
2019 Female gender 33 67 129
2018 Male gender 46 54 62
2018 Female gender 39 61 168

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 71 29 54
2019 Female gender 55 45 129
2018 Male gender 50 50 62
2018 Female gender 59 41 168

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 48 52 54
2019 Female gender 31 69 129
2018 Male gender 38 62 62
2018 Female gender 33 67 168

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 12 88 54
2019 Female gender 11 89 129

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 21 79 54
2019 Female gender 8 92 129
2018 Male gender 15 85 62
2018 Female gender 14 86 168

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 36 64 54
2019 Female gender 43 57 129
2018 Male gender 59 41 62
2018 Female gender 42 58 168

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 30 70 54
2019 Female gender 25 75 129
2018 Male gender 34 66 62
2018 Female gender 24 76 168

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 18 82 62
2018 Female gender 15 85 168

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 70 30 54
2019 Female gender 47 53 129
2018 Male gender 67 33 62
2018 Female gender 58 42 168

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 22 78 54
2019 Female gender 21 79 129
2018 Male gender 17 83 62
2018 Female gender 29 71 168

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 13 87 54
2019 Female gender 14 86 129
2018 Male gender 14 86 62
2018 Female gender 11 89 168

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 15 85 54
2019 Female gender 14 86 129
2018 Male gender 16 84 62
2018 Female gender 10 90 168

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 12 88 62
2018 Female gender 6 94 168

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 18 82 54
2019 Female gender 19 81 129
2018 Male gender 14 86 62
2018 Female gender 12 88 168

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 15 85 54
2019 Female gender 14 86 129
2018 Male gender 7 93 62
2018 Female gender 14 86 168

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 23 77 54
2019 Female gender 31 69 129
2018 Male gender 22 78 62
2018 Female gender 27 73 168

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 57
2018 Female gender 8 92 167

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 8 92 57
2018 Female gender 12 88 167

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 17 83 57
2018 Female gender 18 82 167

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 8 92 57
2018 Female gender 12 88 167

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 39 61 57
2018 Female gender 36 64 167

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 15 85 57
2018 Female gender 11 89 167

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 51 49 57
2018 Female gender 50 50 167

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 62 38 57
2018 Female gender 64 36 167

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 21 79 57
2018 Female gender 13 87 167

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 17 83 424
2019 Female gender 22 78 878

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 17 22 6 9 24 6 46 22 425
2019 Female gender 13 15 20 9 8 27 8 43 26 881
2018 Male gender 13 21 23 8 8 21 6 46 22 464
2018 Female gender 11 15 20 11 10 28 6 38 31 897

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 31 20 8 6 10 0 62 16 420
2019 Female gender 23 28 19 9 6 13 2 60 17 879
2018 Male gender 23 33 19 9 7 8 1 62 17 465
2018 Female gender 19 29 22 10 7 12 1 55 20 896

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 7 93 423
2019 Female gender 9 91 878
2018 Male gender 7 93 465
2018 Female gender 8 92 894

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 45 55 31
2019 Female gender 41 59 74
2018 Male gender 42 58 36
2018 Female gender 36 64 76

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 70 30 31
2019 Female gender 78 22 74
2018 Male gender 78 22 36
2018 Female gender 80 20 76

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 17 83 36
2018 Female gender 7 93 76

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 15 85 31
2019 Female gender 8 92 74

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 18 82 36
2018 Female gender 19 81 76

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 17 83 31
2019 Female gender 7 93 74

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 49 51 31
2019 Female gender 33 67 73
2018 Male gender 57 43 36
2018 Female gender 38 62 76

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 34 66 31
2019 Female gender 29 71 73
2018 Male gender 30 70 36
2018 Female gender 16 84 76

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 24 76 31
2019 Female gender 11 89 73
2018 Male gender 30 70 36
2018 Female gender 7 93 76

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 35 65 31
2019 Female gender 22 78 73
2018 Male gender 28 72 36
2018 Female gender 30 70 76

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 18 82 31
2019 Female gender 28 72 73
2018 Male gender 20 80 36
2018 Female gender 33 67 76

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 17 83 36
2018 Female gender 12 88 76

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 15 85 36
2018 Female gender 16 84 76

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 26 74 31
2019 Female gender 39 61 73
2018 Male gender 31 69 36
2018 Female gender 30 70 76

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 14 86 36
2018 Female gender 17 83 76

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 14 86 36
2018 Female gender 0 100 76

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 16 84 31
2019 Female gender 12 88 73
2018 Male gender 12 88 36
2018 Female gender 7 93 76

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 17 83 36
2018 Female gender 13 87 76

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 51 49 31
2019 Female gender 41 59 73
2018 Male gender 51 49 36
2018 Female gender 47 53 76

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 0 100 29
2018 Female gender 8 92 76

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 28 72 29
2018 Female gender 33 67 76

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 54 46 29
2018 Female gender 49 51 76

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 62 38 29
2018 Female gender 52 48 76

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 19 81 29
2018 Female gender 15 85 76

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 9 91 423
2019 Female gender 11 89 878

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 15 16 25 4 5 29 6 49 13 424
2019 Female gender 14 14 22 5 5 31 9 47 16 878
2018 Male gender 13 20 25 4 6 26 6 49 15 465
2018 Female gender 12 14 24 5 5 34 6 44 16 896

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 27 31 20 4 4 13 1 67 10 424
2019 Female gender 23 27 21 5 4 16 3 63 11 874
2018 Male gender 23 32 21 4 5 13 1 65 12 465
2018 Female gender 20 29 22 6 5 17 2 60 13 891

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 13 87 424
2019 Female gender 19 81 879

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 67 33 55
2019 Female gender 75 25 164

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 35 41 19 5 0 0 0 76 5 37
2019 Female gender 50 35 4 7 4 0 1 85 11 122
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 64 20 9 3 3 1 0 85 6 424
2019 Female gender 62 20 9 4 3 1 0 84 7 876
2018 Male gender 57 26 7 3 5 1 0 84 8 463
2018 Female gender 57 24 9 4 5 1 0 82 10 890

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 11 45 15 13 8 3 5 60 23 159
2019 Female gender 14 42 19 14 7 2 3 58 22 219

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 21 41 21 7 6 4 0 65 13 424
2019 Female gender 26 40 18 10 4 2 0 68 14 876
2018 Male gender 24 43 19 9 4 2 0 68 13 464
2018 Female gender 27 45 15 7 4 3 0 74 10 895

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 20 31 23 15 9 1 0 51 25 425
2019 Female gender 20 34 22 14 8 2 0 55 22 878
2018 Male gender 17 35 23 13 10 1 0 53 24 463
2018 Female gender 18 34 19 14 11 2 0 54 26 899

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 22 26 21 15 14 0 1 49 30 423
2019 Female gender 20 26 22 14 16 0 1 47 31 881
2018 Male gender 18 26 21 17 17 0 1 45 34 462
2018 Female gender 17 23 23 17 17 0 2 42 35 894

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 18 29 23 18 12 0 0 48 30 423
2019 Female gender 21 26 25 15 12 0 0 48 27 877
2018 Male gender 12 22 35 18 12 0 0 34 30 461
2018 Female gender 18 23 28 15 16 0 0 42 30 893

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 21 29 24 13 12 0 1 51 25 418
2019 Female gender 24 27 24 14 9 1 1 52 24 875
2018 Male gender 17 27 24 20 11 0 1 44 32 462
2018 Female gender 21 27 24 15 12 0 1 48 27 890

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 16 20 26 17 20 0 0 37 37 422
2019 Female gender 19 21 21 19 17 1 1 41 37 877
2018 Male gender 14 19 25 21 20 0 1 34 41 461
2018 Female gender 19 19 23 18 20 1 1 39 38 889

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 45 27 13 6 6 0 3 74 13 422
2019 Female gender 45 22 15 7 6 1 4 70 14 875
2018 Male gender 37 28 16 8 5 0 6 69 14 460
2018 Female gender 42 23 13 9 8 0 5 68 18 889

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 31 28 20 11 8 0 1 60 20 422
2019 Female gender 31 26 23 12 8 0 1 58 19 877
2018 Male gender 27 25 24 12 10 0 1 53 23 461
2018 Female gender 29 25 21 12 12 0 1 55 24 891

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 25 33 24 11 6 0 1 59 17 422
2019 Female gender 25 34 21 12 6 1 1 60 18 877
2018 Male gender 21 33 26 12 7 0 1 54 19 460
2018 Female gender 23 32 24 11 8 1 2 56 19 893

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 18 28 26 15 13 0 1 46 28 420
2019 Female gender 21 30 22 17 8 1 0 52 26 879
2018 Male gender 14 27 29 19 10 0 0 41 29 460
2018 Female gender 19 28 25 16 10 0 1 48 27 889

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 22 28 23 15 10 1 0 51 26 423
2019 Female gender 23 28 22 15 11 0 0 52 26 878
2018 Male gender 20 28 25 17 8 0 1 48 26 459
2018 Female gender 22 24 25 15 12 0 1 47 27 891

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 41 25 17 10 6 1 0 67 16 422
2019 Female gender 39 26 17 9 7 0 1 67 16 877

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 29 31 20 13 6 1 0 61 19 421
2019 Female gender 34 32 18 10 4 0 1 67 15 875
2018 Male gender 23 35 24 12 6 0 1 58 18 456
2018 Female gender 31 30 21 10 6 0 1 62 17 890

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 44 24 18 7 7 1 0 69 14 418
2019 Female gender 46 23 15 8 7 0 2 70 15 873
2018 Male gender 44 20 16 12 6 0 2 65 19 457
2018 Female gender 46 23 11 9 7 0 3 72 17 885

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 70 12 8 3 1 1 5 87 4 423
2019 Female gender 65 14 7 3 3 1 8 85 6 876
2018 Male gender 70 15 6 2 2 0 4 89 5 457
2018 Female gender 63 16 6 4 3 1 7 86 8 889

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 70 12 7 5 3 1 2 85 8 419
2019 Female gender 69 13 5 4 5 1 3 85 10 877
2018 Male gender 72 11 7 3 4 1 3 86 8 460
2018 Female gender 60 15 7 5 6 1 5 81 12 884

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 57 24 11 3 3 1 1 83 6 420
2019 Female gender 56 25 11 4 2 0 2 82 6 874
2018 Male gender 58 25 10 4 2 0 1 84 6 462
2018 Female gender 51 26 12 4 4 0 3 80 8 894

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 62 15 12 4 5 1 1 78 9 420
2019 Female gender 59 18 9 7 6 1 1 78 13 875
2018 Male gender 53 21 11 6 8 0 0 75 14 460
2018 Female gender 52 18 12 8 7 0 3 72 15 892

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 56 13 7 4 2 0 18 85 7 417
2019 Female gender 58 12 4 2 1 1 22 90 4 872
2018 Male gender 55 19 6 1 2 0 16 88 4 462
2018 Female gender 53 11 5 1 2 0 26 88 4 889

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 59 21 8 3 2 1 6 86 6 419
2019 Female gender 69 17 7 1 1 0 5 90 2 874
2018 Male gender 59 19 10 5 1 0 5 82 7 458
2018 Female gender 66 16 7 2 1 0 8 89 3 894

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 67 14 8 3 4 1 3 85 8 420
2019 Female gender 70 10 6 3 6 0 3 84 10 878
2018 Male gender 64 17 6 6 4 0 3 84 9 461
2018 Female gender 64 13 8 4 4 0 6 82 9 897

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 56 23 12 3 4 1 1 81 7 420
2019 Female gender 51 26 15 3 3 0 1 78 6 874
2018 Male gender 54 22 13 6 3 0 2 78 9 462
2018 Female gender 46 27 16 6 3 0 2 75 9 895

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 15 30 34 15 6 0 0 45 21 425
2019 Female gender 13 33 35 13 5 0 0 47 18 877
2018 Male gender 11 29 38 16 6 0 0 40 22 465
2018 Female gender 13 28 35 17 7 0 0 41 24 898

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 9 22 36 24 9 0 0 33 31 423
2019 Female gender 10 24 39 18 8 0 0 27 34 869
2018 Male gender 11 19 41 19 10 0 0 29 30 458
2018 Female gender 14 21 37 19 10 0 0 28 35 888
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 23 31 21 12 10 2 1 23 77 424
2019 Female gender 23 29 24 13 10 0 1 24 76 877
2018 Male gender 28 29 19 10 11 2 1 29 71 466
2018 Female gender 25 27 22 12 12 1 1 26 74 895

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 59 41 317
2019 Female gender 63 37 662

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Male gender 44 56 312
2019 Female gender 38 62 646
2018 Male gender 40 60 321
2018 Female gender 29 71 651

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 36 18 14 13 14 1 5 57 28 422
2019 Female gender 35 19 15 12 12 0 6 58 26 869
2018 Male gender 38 15 17 12 12 1 5 56 26 463
2018 Female gender 33 14 16 14 13 1 9 52 31 892

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 9 28 14 21 20 1 6 41 44 312
2019 Female gender 10 23 17 16 22 2 9 37 44 656
2018 Male gender 8 27 18 16 26 1 4 37 44 323
2018 Female gender 10 22 17 19 26 2 5 34 48 653

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Male gender 6 18 18 17 35 2 5 25 55 312
2019 Female gender 4 14 14 21 37 2 6 20 64 657
2018 Male gender 5 11 14 18 46 1 4 18 68 321
2018 Female gender 3 9 13 19 50 2 4 14 73 653
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