2019 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 41 11 7 3 0 0 79 10 615
2019 Unilingual English 42 32 6 15 5 0 0 74 20 40
2017 Bilingual 29 44 12 9 5 0 0 74 14 517
2017 Unilingual English 24 50 10 10 6 0 0 74 16 33
2017 Either English or French 37 41 9 3 9 0 0 78 13 33
2014 Bilingual 27 45 13 10 5 0 0 73 14 545
2014 Unilingual English 52 31 6 3 8 0 0 83 11 29
2011 Bilingual 36 39 13 7 4 0 0 75 12 639
2011 Unilingual English 32 39 17 9 4 0 0 71 12 59
2011 Either English or French 53 23 24 0 0 0 0 76 0 25
2008 Bilingual 34 43 12 8 3 0 0 77 11 649
2008 Unilingual English 36 39 11 7 8 0 0 75 14 77
2008 Either English or French 26 49 7 16 3 0 0 75 18 31

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 39 11 9 3 0 0 76 13 617
2019 Unilingual English 44 30 11 12 3 0 0 74 15 40
2017 Bilingual 30 37 17 9 6 1 0 67 16 516
2017 Unilingual English 27 36 15 13 9 0 0 63 22 33
2017 Either English or French 19 53 6 9 13 0 0 72 22 33

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 36 9 5 1 0 0 85 6 615
2019 Unilingual English 53 28 8 11 0 0 0 81 11 40
2017 Bilingual 44 38 12 3 3 0 0 82 6 517
2017 Unilingual English 51 30 9 4 6 0 0 81 10 32
2017 Either English or French 45 39 6 6 0 4 0 87 6 33
2014 Bilingual 54 33 8 3 2 0 0 88 4 545
2014 Unilingual English 73 18 9 0 0 0 0 91 0 29
2011 Bilingual 56 32 8 3 1 0 0 88 4 639
2011 Unilingual English 61 27 7 3 2 0 0 88 5 59
2011 Either English or French 65 27 8 0 0 0 0 92 0 25

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 40 10 6 2 0 0 82 8 618
2019 Unilingual English 44 34 13 7 2 0 0 78 9 40
2017 Bilingual 35 41 13 7 4 0 0 76 11 517
2017 Unilingual English 27 52 9 5 6 0 0 80 11 33
2017 Either English or French 43 42 6 0 9 0 0 84 9 33
2014 Bilingual 35 42 14 6 3 0 0 77 9 545
2014 Unilingual English 56 21 10 14 0 0 0 77 14 29
2011 Bilingual 43 41 8 6 2 0 0 83 8 640
2011 Unilingual English 30 47 12 5 6 0 0 77 11 59
2011 Either English or French 57 19 23 0 0 0 0 77 0 25
2008 Bilingual 39 44 8 6 2 0 0 83 9 652
2008 Unilingual English 43 38 7 6 5 0 0 82 11 80
2008 Either English or French 32 48 10 7 3 0 0 80 10 31

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 31 11 5 2 1 0 82 7 615
2019 Unilingual English 50 21 12 9 5 0 2 73 15 39
2017 Bilingual 37 35 14 8 6 1 0 72 14 517
2017 Unilingual English 19 34 21 14 12 0 0 53 26 33
2017 Either English or French 36 37 10 13 3 0 0 73 16 31
2014 Bilingual 29 38 18 8 6 1 0 67 15 545
2014 Unilingual English 43 15 13 15 14 0 0 58 29 29
2011 Bilingual 37 33 16 9 4 1 0 70 14 641
2011 Unilingual English 22 35 15 14 14 0 0 57 28 59
2011 Either English or French 41 44 8 4 4 0 0 84 8 25

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 34 12 5 3 1 0 80 8 615
2019 Unilingual English 48 29 9 9 5 0 0 77 14 39
2017 Bilingual 34 38 15 8 5 0 0 73 12 517
2017 Unilingual English 19 31 28 11 12 0 0 50 23 33
2017 Either English or French 37 35 6 16 6 0 0 72 22 33
2014 Bilingual 28 42 16 9 6 0 0 70 14 544
2014 Unilingual English 46 18 10 18 7 0 0 65 26 29
2011 Bilingual 36 37 13 9 4 0 0 74 13 639
2011 Unilingual English 19 41 15 9 15 0 0 60 24 59
2011 Either English or French 37 56 4 4 0 0 0 93 4 25
2008 Bilingual 32 39 13 12 4 0 0 72 16 653
2008 Unilingual English 28 36 11 16 9 0 0 64 25 80
2008 Either English or French 30 51 7 6 6 0 0 81 12 31

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 22 16 11 8 3 1 64 20 617
2019 Unilingual English 41 6 12 18 17 6 0 50 37 39
2017 Bilingual 30 23 19 11 11 5 1 57 24 517
2017 Unilingual English 22 16 23 18 21 0 0 38 38 33
2017 Either English or French 25 20 15 9 19 9 3 52 31 33
2014 Bilingual 28 23 17 14 13 4 1 53 28 544
2014 Unilingual English 43 16 3 15 17 3 3 63 34 29
2011 Bilingual 31 26 15 13 10 3 1 59 25 636
2011 Unilingual English 27 23 13 13 19 3 0 52 34 59
2011 Either English or French 28 33 12 23 0 0 4 64 24 25
2008 Bilingual 31 25 16 14 8 5 0 59 24 653
2008 Unilingual English 23 27 14 21 10 5 1 52 33 80
2008 Either English or French 32 16 33 7 0 11 0 55 8 29
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 25 10 5 2 1 3 83 7 616
2019 Unilingual English 55 18 17 3 4 0 2 75 8 39

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 29 9 3 3 2 1 85 6 613
2019 Unilingual English 63 19 10 4 3 0 0 82 8 39
2017 Bilingual 49 29 10 5 4 2 1 81 9 517
2017 Unilingual English 32 40 7 6 9 6 0 77 16 33
2017 Either English or French 51 24 12 9 0 3 0 77 10 33
2014 Bilingual 38 34 13 8 4 2 1 75 12 545
2014 Unilingual English 71 20 3 3 3 0 0 91 6 29
2011 Bilingual 45 33 10 5 4 2 1 80 9 639
2011 Unilingual English 46 28 2 7 12 2 3 78 20 59
2011 Either English or French 54 27 8 8 4 0 0 81 11 25
2008 Bilingual 41 32 11 9 5 3 1 75 14 652
2008 Unilingual English 38 23 17 12 7 2 0 63 20 80
2008 Either English or French 27 43 11 6 8 0 4 73 15 30

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 9 5 2 1 1 84 7 613
2019 Unilingual English 61 20 6 9 2 0 2 83 11 38
2017 Bilingual 47 33 8 7 4 0 0 81 11 518
2017 Unilingual English 30 39 13 10 9 0 0 69 19 33
2017 Either English or French 42 40 13 6 0 0 0 81 6 33
2014 Bilingual 39 36 9 9 6 0 0 76 15 543
2014 Unilingual English 59 32 3 6 0 0 0 91 6 29
2011 Bilingual 43 35 10 6 4 1 0 80 10 642
2011 Unilingual English 41 35 9 4 9 0 2 78 13 58
2011 Either English or French 60 28 4 4 4 0 0 88 8 24
2008 Bilingual 39 35 9 10 6 0 1 75 15 652
2008 Unilingual English 37 30 13 15 5 0 0 67 20 80
2008 Either English or French 30 33 16 18 0 0 3 64 19 31

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 29 7 5 4 0 0 85 8 618
2019 Unilingual English 63 21 8 8 0 0 0 84 8 40
2017 Bilingual 52 28 9 7 4 1 0 80 11 516
2017 Unilingual English 42 37 10 0 12 0 0 78 12 33
2017 Either English or French 51 27 12 6 4 0 0 78 9 33
2014 Bilingual 44 31 10 8 7 0 0 75 15 545
2014 Unilingual English 74 15 5 3 3 0 0 89 6 29

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 13 5 3 7 0 78 8 611
2019 Unilingual English 40 15 4 8 9 25 0 73 22 39
2017 Bilingual 29 35 16 9 4 8 0 69 14 518
2017 Unilingual English 17 35 18 3 12 15 0 62 17 33
2017 Either English or French 21 51 0 9 6 12 0 82 18 33
2014 Bilingual 24 37 17 7 4 11 0 69 12 545
2014 Unilingual English 37 18 25 5 6 9 0 61 12 29
2011 Bilingual 25 32 15 12 7 8 1 62 21 639
2011 Unilingual English 15 34 11 15 14 12 0 56 33 59
2011 Either English or French 31 35 9 8 4 14 0 76 14 23

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 39 15 7 4 3 0 74 11 609
2019 Unilingual English 40 20 16 10 11 4 0 62 21 40
2017 Bilingual 24 41 14 11 5 4 1 68 17 518
2017 Unilingual English 18 32 13 23 12 3 0 51 36 33
2017 Either English or French 21 35 15 7 13 6 3 62 22 33
2014 Bilingual 22 35 21 12 6 3 0 59 19 545
2014 Unilingual English 44 11 16 19 8 3 0 57 27 29
2011 Bilingual 22 35 21 12 8 2 0 58 20 638
2011 Unilingual English 22 30 17 11 15 5 0 55 27 59
2011 Either English or French 36 36 12 4 7 4 0 75 12 25
2008 Bilingual 21 32 19 14 10 4 0 56 25 653
2008 Unilingual English 20 31 12 15 18 4 0 53 34 80
2008 Either English or French 26 25 23 6 9 12 0 57 17 31

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 38 17 11 4 7 0 65 17 608
2019 Unilingual English 32 25 3 16 11 12 0 65 31 39
2017 Bilingual 15 37 21 13 6 7 1 57 20 517
2017 Unilingual English 15 29 9 32 15 0 0 44 47 33
2017 Either English or French 18 42 10 12 9 9 0 65 24 33
2014 Bilingual 12 33 21 17 9 8 0 49 28 545
2014 Unilingual English 33 8 13 18 14 13 0 48 38 28
2011 Bilingual 14 40 21 13 7 5 0 57 21 640
2011 Unilingual English 15 29 16 12 12 16 0 53 28 58
2011 Either English or French 8 40 16 12 4 17 4 60 20 25
2008 Bilingual 11 34 21 20 8 6 0 48 30 655
2008 Unilingual English 12 25 14 24 15 9 0 41 44 80
2008 Either English or French 13 27 36 5 9 10 0 44 16 31

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 39 18 12 6 3 0 62 19 611
2019 Unilingual English 24 27 12 19 14 4 0 53 34 38
2017 Bilingual 18 41 19 13 7 2 0 60 21 517
2017 Unilingual English 10 28 22 17 23 0 0 38 40 33
2017 Either English or French 12 33 21 12 9 12 0 51 25 33
2014 Bilingual 13 35 21 18 10 3 0 50 28 544
2014 Unilingual English 34 17 9 6 30 3 0 53 37 29
2011 Bilingual 18 42 16 15 8 2 0 61 23 637
2011 Unilingual English 15 38 15 14 13 5 0 56 28 58
2011 Either English or French 25 36 16 7 4 12 0 69 12 25
2008 Bilingual 14 42 15 18 9 2 0 57 27 654
2008 Unilingual English 14 33 12 25 15 1 0 48 40 80
2008 Either English or French 18 33 14 24 9 3 0 52 34 31
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 38 12 11 3 0 1 74 14 617
2019 Unilingual English 32 41 11 9 7 0 0 73 16 40
2017 Bilingual 28 35 17 12 7 1 0 64 19 518
2017 Unilingual English 21 40 6 22 11 0 0 61 34 33
2017 Either English or French 33 34 19 10 6 0 0 66 15 33
2014 Bilingual 26 36 15 15 7 1 0 63 22 544
2014 Unilingual English 41 29 9 13 8 0 0 70 21 29
2011 Bilingual 28 39 16 11 6 0 0 67 17 640
2011 Unilingual English 30 32 15 15 6 2 0 64 21 59
2011 Either English or French 46 35 8 8 4 0 0 81 11 25

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 39 11 7 4 0 0 78 11 618
2019 Unilingual English 35 35 12 13 5 0 0 70 18 40
2017 Bilingual 31 44 11 11 4 0 0 75 15 518
2017 Unilingual English 21 42 8 19 9 0 0 64 28 33
2017 Either English or French 22 50 9 12 6 0 0 72 19 33

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 34 10 6 4 0 1 80 11 613
2019 Unilingual English 47 29 13 7 2 0 2 77 9 39
2017 Bilingual 42 34 9 9 4 1 1 77 13 518
2017 Unilingual English 19 38 24 7 9 0 3 59 16 33
2017 Either English or French 46 33 9 9 0 0 3 81 10 33
2014 Bilingual 36 35 13 8 6 1 1 72 15 545
2014 Unilingual English 56 31 10 3 0 0 0 87 3 29
2011 Bilingual 40 36 12 7 4 0 1 77 11 642
2011 Unilingual English 34 39 9 9 10 0 0 72 19 59
2011 Either English or French 58 16 12 4 11 0 0 74 15 25
2008 Bilingual 31 36 14 10 7 1 1 69 17 652
2008 Unilingual English 35 31 12 9 13 0 0 66 22 80
2008 Either English or French 17 49 15 16 4 0 0 66 19 31

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 38 10 9 3 0 1 78 12 612
2019 Unilingual English 37 19 30 8 7 0 0 56 15 40
2017 Bilingual 37 36 15 9 3 0 0 73 12 517
2017 Unilingual English 25 37 12 12 15 0 0 62 27 33
2017 Either English or French 13 55 22 0 9 0 0 68 9 33
2014 Bilingual 34 40 11 9 4 0 1 75 14 545
2014 Unilingual English 41 23 3 19 14 0 0 64 33 29
2011 Bilingual 39 36 13 7 3 0 1 77 10 640
2011 Unilingual English 29 39 10 10 11 0 2 69 21 59
2011 Either English or French 32 45 4 0 11 0 8 84 12 25
2008 Bilingual 33 42 11 9 3 0 1 76 13 655
2008 Unilingual English 17 43 8 22 11 0 0 59 32 80
2008 Either English or French 19 37 22 13 10 0 0 55 23 31

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 39 15 13 6 3 0 65 19 612
2019 Unilingual English 28 21 8 24 14 5 0 52 40 39
2017 Bilingual 29 35 15 10 6 4 1 67 17 517
2017 Unilingual English 21 16 19 21 17 6 0 39 40 33
2017 Either English or French 18 45 16 6 3 3 9 72 10 33
2014 Bilingual 25 35 15 13 10 2 1 61 24 545
2014 Unilingual English 35 9 12 12 20 9 3 50 37 29
2011 Bilingual 30 33 14 13 7 1 1 65 20 639
2011 Unilingual English 18 22 26 11 16 5 2 43 28 59
2011 Either English or French 24 37 4 12 16 4 4 66 30 25
2008 Bilingual 23 38 16 13 7 2 0 63 21 654
2008 Unilingual English 19 24 17 20 18 2 0 44 39 79
2008 Either English or French 13 43 17 12 12 3 0 57 25 31

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 26 16 20 14 2 3 48 36 617
2019 Unilingual English 23 6 8 17 30 5 11 35 56 39
2017 Bilingual 15 23 14 18 24 3 4 41 45 518
2017 Unilingual English 15 6 16 19 41 3 0 22 62 33
2017 Either English or French 24 20 16 3 9 12 15 61 17 33
2014 Bilingual 11 19 18 20 26 3 3 32 49 545
2014 Unilingual English 26 8 3 6 48 3 6 38 59 29
2011 Bilingual 15 23 16 23 20 1 3 40 44 640
2011 Unilingual English 8 14 7 12 52 5 2 24 69 58
2011 Either English or French 12 12 9 11 32 0 24 32 57 25
2008 Bilingual 15 33 15 17 16 1 3 50 34 652
2008 Unilingual English 6 21 6 20 42 4 1 28 65 80
2008 Either English or French 3 29 17 39 8 4 0 33 49 31

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 23 13 6 3 0 5 77 9 614
2019 Unilingual English 72 18 10 0 0 0 0 90 0 40

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 7 4 2 4 0 15 88 7 615
2019 Unilingual English 27 6 21 13 27 0 7 35 42 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 21 15 5 2 1 3 77 7 614
2019 Unilingual English 54 17 14 4 11 0 0 71 15 39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 19 17 8 5 2 7 67 14 614
2019 Unilingual English 46 12 17 5 13 4 2 62 19 39

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 11 10 6 4 1 7 78 11 613
2019 Unilingual English 51 16 5 9 12 5 2 73 22 39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 11 6 3 2 1 5 89 5 612
2019 Unilingual English 71 13 3 0 6 4 2 90 6 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 8 4 2 2 2 4 92 4 615
2019 Unilingual English 81 4 6 4 4 2 0 87 7 37

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 77 7 3 0 1 0 11 94 2 614
2019 Unilingual English 80 12 0 0 3 0 5 96 4 39

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 39 12 10 3 0 0 75 13 614
2019 Unilingual English 34 39 15 8 3 0 0 74 12 39
2017 Bilingual 30 43 12 10 4 1 0 74 14 516
2017 Unilingual English 30 39 10 9 13 0 0 69 21 33
2017 Either English or French 15 45 21 9 7 0 3 62 16 33
2014 Bilingual 24 41 15 13 6 0 1 66 19 544
2014 Unilingual English 41 35 12 3 8 0 0 76 11 29
2011 Bilingual 34 41 10 10 4 0 0 76 14 636
2011 Unilingual English 29 45 8 5 11 2 0 75 16 59
2011 Either English or French 33 40 0 18 4 0 4 77 23 25

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 36 13 8 3 0 1 76 11 616
2019 Unilingual English 34 48 8 6 5 0 0 81 11 39
2017 Bilingual 37 34 15 8 6 0 0 71 14 516
2017 Unilingual English 28 32 12 19 9 0 0 60 28 33
2017 Either English or French 39 29 12 3 16 0 0 69 19 33
2014 Bilingual 28 38 14 13 5 0 1 67 19 545
2014 Unilingual English 39 35 9 6 11 0 0 73 17 29

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 43 11 6 3 0 0 81 8 613
2019 Unilingual English 44 38 10 8 0 0 0 82 8 40
2017 Bilingual 33 38 14 9 4 0 1 72 13 516
2017 Unilingual English 22 48 12 9 9 0 0 70 17 33
2017 Either English or French 18 60 6 12 4 0 0 78 15 33
2014 Bilingual 31 40 15 9 5 0 0 71 13 545
2014 Unilingual English 53 21 7 6 14 0 0 73 20 29
2011 Bilingual 43 39 10 5 2 0 1 83 7 638
2011 Unilingual English 33 46 7 5 8 2 0 80 13 58
2011 Either English or French 41 51 4 4 0 0 0 93 4 25

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 46 17 8 1 4 0 72 10 615
2019 Unilingual English 27 41 18 10 2 2 0 69 12 40
2017 Bilingual 23 40 18 9 5 3 1 66 15 518
2017 Unilingual English 15 39 28 5 9 0 4 55 15 33
2017 Either English or French 18 42 21 3 13 0 3 62 16 33

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 29 7 5 3 1 0 85 8 616
2019 Unilingual English 65 13 9 7 6 0 0 78 13 40
2017 Bilingual 49 30 9 7 4 0 0 79 12 518
2017 Unilingual English 32 46 11 9 3 0 0 77 12 32
2017 Either English or French 36 31 21 6 6 0 0 67 12 33
2014 Bilingual 42 36 10 8 4 1 0 78 12 544
2014 Unilingual English 59 21 3 14 3 0 0 80 17 29
2011 Bilingual 45 36 8 7 4 0 0 81 11 642
2011 Unilingual English 47 32 3 7 11 0 0 79 17 59
2011 Either English or French 56 23 9 0 4 4 4 87 4 25

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 32 14 5 4 0 0 77 9 613
2019 Unilingual English 77 18 2 3 0 0 0 95 3 40
2017 Bilingual 39 32 15 8 4 1 1 72 12 516
2017 Unilingual English 64 27 6 3 0 0 0 91 3 33
2017 Either English or French 54 34 6 3 0 0 3 91 3 33
2014 Bilingual 41 35 14 5 3 0 0 77 8 545
2014 Unilingual English 62 23 9 6 0 0 0 85 6 29
2011 Bilingual 35 37 18 7 3 0 0 72 10 640
2011 Unilingual English 31 32 21 8 5 0 2 65 13 59
2011 Either English or French 65 24 12 0 0 0 0 88 0 25
2008 Bilingual 30 35 19 10 4 0 0 66 15 654
2008 Unilingual English 40 32 20 1 7 0 0 72 8 79
2008 Either English or French 44 35 11 3 0 0 7 85 3 31

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 19 7 3 2 1 3 87 5 617
2019 Unilingual English 67 19 7 2 0 0 5 91 2 39
2017 Bilingual 53 25 6 6 4 3 3 82 11 517
2017 Unilingual English 53 27 7 6 0 7 0 86 6 33
2017 Either English or French 52 27 6 0 6 6 3 86 7 33
2014 Bilingual 49 27 7 6 5 2 4 81 12 545
2014 Unilingual English 90 6 0 0 0 5 0 100 0 29
2011 Bilingual 50 27 6 7 3 1 4 82 11 642
2011 Unilingual English 60 22 3 2 7 3 2 87 10 59
2011 Either English or French 66 11 0 8 4 0 12 87 13 25

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 40 26 34 616
2019 Unilingual English 54 18 28 40
2017 Bilingual 38 26 36 518
2017 Unilingual English 38 19 43 33
2017 Either English or French 36 31 33 33
2014 Bilingual 43 29 28 545
2014 Unilingual English 27 44 29 29
2011 Bilingual 36 32 32 639
2011 Unilingual English 28 28 44 59
2011 Either English or French 39 32 29 25

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 8 23 51 3 5 10 242
2019 Unilingual English 13 7 40 5 31 4 22
2017 Bilingual 16 15 59 1 3 6 199
2017 Unilingual English 0 31 46 23 0 0 13
2017 Either English or French 0 8 35 0 48 8 12
2014 Bilingual 14 14 62 5 9999 6 235
2011 Bilingual 14 17 56 5 9999 8 228
2011 Unilingual English 12 7 62 12 9999 7 16
2011 Either English or French 11 0 38 20 9999 31 10
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 41 8 3 1 0 0 88 4 615
2019 Unilingual English 46 31 10 7 3 3 0 79 11 40
2017 Bilingual 42 42 9 5 2 1 0 84 7 515
2017 Unilingual English 32 49 3 13 3 0 0 81 16 33
2017 Either English or French 22 50 15 9 4 0 0 73 12 33
2014 Bilingual 43 41 10 3 2 1 0 85 5 545
2014 Unilingual English 50 34 6 10 0 0 0 84 10 29
2011 Bilingual 50 38 7 3 1 0 0 88 4 639
2011 Unilingual English 51 38 5 2 5 0 0 88 7 59
2011 Either English or French 49 43 8 0 0 0 0 92 0 25
2008 Bilingual 49 37 7 3 2 1 0 87 6 652
2008 Unilingual English 53 39 4 3 0 1 0 93 3 79
2008 Either English or French 41 40 7 5 6 0 0 81 12 31

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 48 9 8 1 1 0 81 9 615
2019 Unilingual English 34 32 19 10 6 0 0 65 16 40
2017 Bilingual 27 44 15 9 3 2 0 73 12 517
2017 Unilingual English 17 32 18 17 17 0 0 48 34 33
2017 Either English or French 19 53 19 3 3 3 0 74 6 33
2014 Bilingual 27 41 16 11 4 2 0 69 15 545
2014 Unilingual English 40 30 6 13 11 0 0 71 23 29
2011 Bilingual 38 43 12 6 2 0 0 81 7 639
2011 Unilingual English 29 44 15 5 4 4 0 75 9 59
2011 Either English or French 41 37 4 4 4 12 0 88 8 25

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 17 38 24 12 1 2 36 25 614
2019 Unilingual English 16 14 40 22 5 0 3 28 31 39
2017 Bilingual 9 23 38 15 10 1 3 27 34 515
2017 Unilingual English 17 27 34 8 11 0 3 20 45 33
2017 Either English or French 6 15 36 27 10 3 3 40 22 33
2014 Bilingual 8 24 39 20 5 2 2 26 33 544
2014 Unilingual English 36 20 31 9 3 0 0 12 57 29
2011 Bilingual 9 23 37 20 7 0 3 29 33 640
2011 Unilingual English 14 15 28 35 3 2 3 40 31 59
2011 Either English or French 4 11 41 23 16 0 4 41 16 25
2008 Bilingual 11 31 35 16 6 0 1 23 42 652
2008 Unilingual English 17 23 30 19 9 0 2 29 41 80
2008 Either English or French 16 34 26 16 4 0 4 21 53 31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 15 26 29 19 4 2 51 21 613
2019 Unilingual English 11 14 21 24 24 0 6 52 26 39
2017 Bilingual 10 18 34 16 15 3 4 33 30 511
2017 Unilingual English 14 32 19 12 16 0 6 30 50 33
2017 Either English or French 6 18 15 27 19 6 9 55 28 33
2014 Bilingual 7 17 32 28 12 2 3 42 24 544
2014 Unilingual English 44 18 20 10 3 0 6 13 66 29
2011 Bilingual 5 16 30 29 15 1 4 46 22 640
2011 Unilingual English 12 17 23 23 11 7 7 40 33 59
2011 Either English or French 4 0 27 40 29 0 0 69 4 25
2008 Bilingual 11 23 30 22 11 2 1 34 34 653
2008 Unilingual English 18 23 17 21 13 5 4 37 45 79
2008 Either English or French 3 43 12 25 10 4 4 38 49 31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 24 30 17 11 2 2 30 39 614
2019 Unilingual English 16 20 23 20 13 3 3 36 39 39
2017 Bilingual 16 23 31 14 10 2 3 25 41 513
2017 Unilingual English 17 29 24 9 10 0 10 21 52 33
2017 Either English or French 8 18 15 25 12 6 16 47 34 33
2014 Bilingual 18 28 32 11 6 2 3 18 48 545
2014 Unilingual English 44 14 21 18 0 0 3 19 60 29
2011 Bilingual 13 22 30 23 7 1 4 32 37 639
2011 Unilingual English 17 11 27 20 11 7 7 35 33 59
2011 Either English or French 16 31 4 20 20 0 8 44 51 25
2008 Bilingual 14 25 29 19 8 2 4 28 41 652
2008 Unilingual English 14 27 24 16 10 1 7 28 45 80
2008 Either English or French 10 31 17 30 8 0 4 39 43 30

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 13 33 30 17 1 1 48 18 612
2019 Unilingual English 0 8 13 43 33 0 3 78 8 39
2017 Bilingual 7 18 34 24 13 1 3 39 26 513
2017 Unilingual English 6 9 41 12 19 3 11 36 17 32
2017 Either English or French 6 10 15 21 34 3 12 65 18 33
2014 Bilingual 5 17 39 27 10 1 2 38 22 542
2014 Unilingual English 24 14 23 24 12 0 3 38 39 29
2011 Bilingual 7 20 34 26 10 1 3 37 28 641
2011 Unilingual English 12 7 29 29 11 4 9 45 21 59
2011 Either English or French 8 8 19 32 28 0 4 63 17 25
2008 Bilingual 9 22 37 21 9 1 2 31 31 654
2008 Unilingual English 7 12 32 26 21 0 2 48 19 80
2008 Either English or French 4 6 35 36 13 0 7 52 10 31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 14 29 24 19 3 2 45 24 609
2019 Unilingual English 0 22 13 38 23 0 3 64 22 39
2017 Bilingual 14 20 31 18 13 2 4 32 35 511
2017 Unilingual English 14 18 28 27 4 4 6 34 35 33
2017 Either English or French 6 0 24 30 31 0 9 67 7 33
2014 Bilingual 17 25 31 16 7 1 3 24 44 543
2014 Unilingual English 41 18 32 0 6 0 3 6 61 29
2011 Bilingual 14 24 32 17 8 0 4 27 40 638
2011 Unilingual English 20 26 19 17 5 4 10 26 53 59
2011 Either English or French 12 4 24 30 25 4 0 57 17 24
2008 Bilingual 16 23 31 15 11 1 4 27 41 652
2008 Unilingual English 20 18 32 14 11 1 3 26 40 80
2008 Either English or French 13 12 37 24 10 0 4 35 26 31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 23 25 23 14 4 2 39 34 610
2019 Unilingual English 9 11 26 16 24 12 3 46 24 39
2017 Bilingual 16 25 27 17 9 3 4 28 43 514
2017 Unilingual English 15 20 34 11 14 3 3 26 37 33
2017 Either English or French 9 21 12 15 16 18 9 43 40 33
2014 Bilingual 7 17 31 26 12 2 5 42 25 543
2014 Unilingual English 27 24 15 13 9 0 12 25 57 29
2011 Bilingual 8 17 30 25 14 1 5 41 27 641
2011 Unilingual English 11 16 28 23 11 0 11 38 30 59
2011 Either English or French 8 19 8 8 41 4 12 58 32 25
2008 Bilingual 16 29 31 14 6 1 3 21 47 651
2008 Unilingual English 13 25 22 18 15 2 5 35 41 80
2008 Either English or French 9 26 23 16 18 3 4 37 38 31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 20 31 23 11 2 2 36 31 617
2019 Unilingual English 14 7 29 24 18 3 2 45 23 39
2017 Bilingual 11 20 38 16 9 3 3 26 33 514
2017 Unilingual English 26 15 25 18 11 3 3 30 43 33
2017 Either English or French 21 3 21 12 19 18 6 41 31 33
2014 Bilingual 12 22 37 18 6 2 3 26 35 542
2014 Unilingual English 34 9 35 15 3 0 3 19 45 29

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 29 30 16 8 1 1 24 45 615
2019 Unilingual English 18 37 24 12 6 3 0 19 57 40

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 43 20 12 3 4 0 63 16 612
2019 Unilingual English 22 30 7 23 14 4 0 54 39 39

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 28 8 5 2 0 0 84 8 616
2019 Unilingual English 64 25 3 6 2 0 0 89 8 39
2017 Bilingual 48 32 7 8 4 1 0 80 13 518
2017 Unilingual English 39 24 17 11 9 0 0 63 20 33
2017 Either English or French 46 29 15 3 6 0 0 75 9 33
2014 Bilingual 45 30 10 9 6 1 0 75 15 545
2014 Unilingual English 69 25 0 3 3 0 0 94 6 29

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 36 4 5 1 0 0 90 6 612
2019 Unilingual English 62 32 4 0 2 0 0 94 2 40
2017 Bilingual 45 41 7 6 1 0 0 86 7 518
2017 Unilingual English 35 33 23 3 6 0 0 68 9 33
2017 Either English or French 42 45 3 9 0 0 0 88 9 33
2014 Bilingual 40 42 9 5 3 0 0 83 8 545
2014 Unilingual English 73 21 3 0 3 0 0 94 3 29

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 38 9 3 1 1 0 87 4 616
2019 Unilingual English 64 29 5 0 2 0 0 92 2 39

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 38 10 4 2 1 0 84 6 609
2019 Unilingual English 50 27 10 10 0 2 0 79 11 39
2017 Bilingual 45 40 8 3 1 3 0 87 4 517
2017 Unilingual English 31 42 9 9 6 3 0 75 16 32
2017 Either English or French 33 51 10 0 3 3 0 87 3 33
2014 Bilingual 41 37 11 5 2 4 0 81 8 545
2014 Unilingual English 53 25 9 13 0 0 0 78 13 29
2011 Bilingual 40 36 14 5 3 2 0 78 8 638
2011 Unilingual English 28 40 9 8 7 7 0 74 16 57
2011 Either English or French 45 36 0 4 4 12 0 92 8 25

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 34 7 1 0 2 1 91 2 615
2019 Unilingual English 52 33 9 2 2 2 0 86 5 39
2017 Bilingual 44 37 10 3 3 3 0 84 6 518
2017 Unilingual English 35 33 20 0 12 0 0 68 12 33
2017 Either English or French 46 35 6 0 6 3 3 87 7 33
2014 Bilingual 41 37 11 3 2 6 0 83 5 545
2014 Unilingual English 56 17 6 6 13 3 0 75 19 29

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 29 5 2 1 0 0 92 4 615
2019 Unilingual English 66 19 8 4 2 0 0 85 7 38
2017 Bilingual 49 37 8 4 2 0 0 86 6 517
2017 Unilingual English 32 50 11 0 3 4 0 85 3 33
2017 Either English or French 37 54 3 3 3 0 0 91 6 33
2014 Bilingual 47 37 10 3 3 0 0 83 6 544
2014 Unilingual English 56 17 13 10 0 5 0 77 10 29
2011 Bilingual 46 37 10 5 2 0 0 83 7 637
2011 Unilingual English 35 44 7 4 9 0 0 80 13 57
2011 Either English or French 48 40 8 4 0 0 0 88 4 25
2008 Bilingual 40 42 10 6 2 0 0 82 8 654
2008 Unilingual English 36 37 11 10 7 0 0 72 17 80
2008 Either English or French 33 37 7 18 5 0 0 70 24 31

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 33 14 6 5 7 4 71 13 616
2019 Unilingual English 51 19 8 0 8 5 10 82 9 39
2017 Bilingual 29 31 15 9 7 5 5 66 17 515
2017 Unilingual English 18 37 13 12 11 6 3 60 26 33
2017 Either English or French 19 36 19 7 6 6 7 63 15 32
2014 Bilingual 26 31 18 10 8 5 4 62 19 545
2014 Unilingual English 49 23 9 6 6 0 6 77 13 29

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 35 9 8 3 2 1 78 12 614
2019 Unilingual English 30 37 12 3 3 14 0 78 8 39
2017 Bilingual 36 35 13 8 3 3 1 75 12 516
2017 Unilingual English 37 31 20 0 12 0 0 68 12 32
2017 Either English or French 26 30 15 17 3 9 0 61 22 33
2014 Bilingual 31 40 10 10 5 4 1 74 15 545
2014 Unilingual English 53 28 3 6 3 3 3 87 10 29
2011 Bilingual 39 36 11 9 3 3 0 77 12 638
2011 Unilingual English 37 22 19 6 8 9 0 64 15 59
2011 Either English or French 47 17 13 7 0 13 4 76 9 24
2008 Bilingual 43 34 7 8 3 3 1 81 12 652
2008 Unilingual English 37 33 4 10 9 5 2 76 20 80
2008 Either English or French 23 31 18 10 5 10 3 62 17 31

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 42 14 3 2 2 0 80 6 617
2019 Unilingual English 42 36 13 3 3 2 0 79 7 39

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 24 21 12 8 12 4 51 24 617
2019 Unilingual English 32 17 16 11 9 11 2 57 24 39
2017 Bilingual 15 21 20 13 13 11 5 44 32 516
2017 Unilingual English 5 22 28 12 15 12 6 33 33 33
2017 Either English or French 13 33 18 14 6 3 12 55 24 33
2014 Bilingual 15 17 20 14 14 13 6 40 35 545
2014 Unilingual English 27 27 17 6 3 11 9 67 12 29
2011 Bilingual 14 19 17 14 12 16 7 44 34 640
2011 Unilingual English 14 12 24 6 17 24 3 35 32 59
2011 Either English or French 24 28 8 8 11 17 4 65 25 25

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 42 4 9 3 0 0 84 12 618
2019 Unilingual English 34 35 2 28 2 0 0 69 29 40
2017 Bilingual 38 45 5 9 3 0 0 84 11 518
2017 Unilingual English 28 57 4 6 6 0 0 85 11 33
2017 Either English or French 34 44 9 9 3 0 0 78 13 33
2014 Bilingual 42 43 4 9 2 0 0 85 11 545
2014 Unilingual English 44 42 3 6 5 0 0 87 11 29
2011 Bilingual 46 46 3 4 1 0 0 92 5 640
2011 Unilingual English 36 38 3 16 7 0 0 74 23 59
2011 Either English or French 46 51 0 4 0 0 0 96 4 25
2008 Bilingual 41 45 6 8 1 0 0 86 9 655
2008 Unilingual English 36 48 4 12 0 0 0 84 12 79
2008 Either English or French 41 46 8 3 3 0 0 87 5 31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 33 5 7 4 0 0 84 12 616
2019 Unilingual English 62 23 2 6 6 0 2 86 12 40
2017 Bilingual 44 32 7 10 6 0 0 77 17 517
2017 Unilingual English 25 54 5 3 12 0 0 80 15 33
2017 Either English or French 55 29 3 9 3 0 0 84 13 33
2014 Bilingual 31 30 8 18 13 0 0 61 31 545
2014 Unilingual English 46 21 12 6 14 0 0 67 20 29
2011 Bilingual 47 36 7 7 2 0 0 83 10 640
2011 Unilingual English 54 29 5 7 5 0 0 83 13 59
2011 Either English or French 45 28 8 8 11 0 0 73 19 25

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 34 6 3 1 0 0 89 5 613
2019 Unilingual English 66 23 2 3 6 0 0 89 9 40
2017 Bilingual 50 38 6 4 2 0 0 88 6 516
2017 Unilingual English 53 28 10 3 6 0 0 81 9 33
2017 Either English or French 37 51 7 6 0 0 0 88 6 33
2014 Bilingual 48 37 6 7 1 1 0 86 8 544
2014 Unilingual English 59 18 6 11 3 0 3 79 14 29

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 28 5 9 2 0 0 84 11 618
2019 Unilingual English 64 25 3 5 2 0 0 89 7 40
2017 Bilingual 50 32 6 8 3 0 0 82 12 518
2017 Unilingual English 64 24 3 3 6 0 0 88 9 33
2017 Either English or French 66 12 9 12 0 0 0 78 12 32
2014 Bilingual 50 30 6 9 4 0 1 81 13 545
2014 Unilingual English 68 23 3 6 0 0 0 91 6 29
2011 Bilingual 55 26 6 11 3 0 0 81 13 640
2011 Unilingual English 73 15 2 4 3 0 4 91 7 59
2011 Either English or French 72 28 0 0 0 0 0 100 0 25
2008 Bilingual 52 27 5 12 4 0 0 79 16 654
2008 Unilingual English 78 11 5 2 1 0 2 91 4 79
2008 Either English or French 54 27 16 3 0 0 0 81 3 31

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 19 3 5 2 0 1 90 7 615
2019 Unilingual English 70 17 7 2 3 0 0 87 6 39
2017 Bilingual 64 27 3 4 2 0 0 92 6 517
2017 Unilingual English 51 30 10 3 6 0 0 81 9 33
2017 Either English or French 46 27 9 12 0 0 6 78 13 33
2014 Bilingual 71 19 3 5 2 0 0 90 7 545
2014 Unilingual English 84 13 0 3 0 0 0 97 3 29
2011 Bilingual 68 22 3 5 2 0 1 91 6 641
2011 Unilingual English 83 10 2 2 2 0 2 95 4 59
2011 Either English or French 64 16 0 8 0 0 12 91 9 25
2008 Bilingual 70 18 3 5 3 0 1 89 8 654
2008 Unilingual English 69 13 5 5 1 0 6 88 7 80
2008 Either English or French 66 25 4 0 5 0 0 91 5 31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 87 9 1 1 0 0 1 97 2 614
2019 Unilingual English 87 13 0 0 0 0 0 100 0 38
2017 Bilingual 81 14 2 1 1 0 0 96 2 518
2017 Unilingual English 79 9 3 7 0 0 3 90 7 33
2017 Either English or French 82 18 0 0 0 0 0 100 0 33
2014 Bilingual 79 14 2 2 2 0 0 94 4 545
2014 Unilingual English 91 6 3 0 0 0 0 97 0 29
2011 Bilingual 82 12 2 2 1 0 0 94 3 641
2011 Unilingual English 91 3 0 0 2 0 4 98 2 59
2011 Either English or French 77 15 7 0 0 0 0 93 0 25
2008 Bilingual 80 12 2 2 3 0 1 93 5 653
2008 Unilingual English 82 6 0 2 1 0 8 96 4 79
2008 Either English or French 84 10 4 0 0 3 0 96 0 30

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 25 6 1 0 2 0 92 2 612
2019 Unilingual English 69 20 8 2 0 0 0 90 2 40

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 46 9 6 2 1 6 82 8 617
2019 Unilingual English 44 34 11 5 3 0 2 80 9 39

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 25 6 1 1 5 6 91 2 613
2019 Unilingual English 69 16 6 3 0 0 5 90 3 39

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 618

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 59

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 59

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 59

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 58

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 45 55 58

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 58

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 58

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 58

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 58

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 58

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 58

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 58

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 58

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 58

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 58

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 57

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 57

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 57

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 57

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 57

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 57

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 57

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 15 85 617
2019 Unilingual English 14 86 40

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 13 16 6 4 34 10 52 19 617
2019 Unilingual English 20 11 26 2 8 29 4 46 15 39
2017 Bilingual 15 19 13 6 5 34 7 58 20 518
2017 Unilingual English 6 14 23 9 6 29 12 35 27 33
2017 Either English or French 16 11 24 3 0 33 12 50 6 33
2014 Bilingual 15 14 17 6 4 34 9 51 19 545
2014 Unilingual English 35 7 27 3 3 12 13 56 8 29

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 34 13 4 2 8 1 79 7 617
2019 Unilingual English 45 24 8 10 3 10 0 77 14 40
2017 Bilingual 28 33 16 6 3 13 2 72 10 518
2017 Unilingual English 27 24 22 9 3 14 0 60 15 33
2017 Either English or French 31 33 12 6 0 12 6 77 8 33
2014 Bilingual 23 30 18 6 3 18 2 67 11 545
2014 Unilingual English 41 19 21 0 3 16 0 71 4 29
2011 Bilingual 33 35 14 6 3 9 0 75 9 639
2011 Unilingual English 24 29 16 5 5 21 0 67 13 59
2011 Either English or French 40 37 4 7 0 12 0 87 8 25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 617

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 51

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 75 25 51

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 51

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 51

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 49

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 20 80 49

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 49

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 49

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 49

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 49

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 49

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 49

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 49

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 49

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 49

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 49

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 49

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 49

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 49

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 49

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 49

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 45 55 49

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 617

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 13 15 3 2 39 10 60 10 619
2019 Unilingual English 26 12 16 2 2 38 4 65 8 40
2017 Bilingual 15 16 14 3 3 40 9 61 11 518
2017 Unilingual English 9 15 26 3 6 35 6 41 15 33
2017 Either English or French 13 21 18 0 0 38 9 65 0 33
2014 Bilingual 13 14 15 2 2 44 11 59 9 545
2014 Unilingual English 44 3 13 3 0 24 13 75 4 29

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 33 14 2 2 8 1 81 4 618
2019 Unilingual English 45 25 7 5 3 14 0 81 10 40
2017 Bilingual 30 34 15 3 2 13 2 76 6 517
2017 Unilingual English 30 28 16 3 6 18 0 70 11 33
2017 Either English or French 37 33 12 3 0 12 3 82 3 33
2014 Bilingual 25 33 15 2 3 22 1 75 5 544
2014 Unilingual English 53 12 9 5 0 18 3 83 6 29
2011 Bilingual 40 32 12 3 1 11 0 81 5 640
2011 Unilingual English 33 28 22 3 2 12 0 69 6 59
2011 Either English or French 52 24 8 4 0 12 0 87 4 25

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 616
2019 Unilingual English 18 82 40
2017 Bilingual 21 79 517
2017 Unilingual English 26 74 33
2017 Either English or French 19 81 33
2014 Bilingual 23 77 545
2014 Unilingual English 18 82 29

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 93 7 120
2017 Bilingual 86 14 110
2014 Bilingual 84 16 122

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 32 4 8 5 0 0 84 13 110
2017 Bilingual 42 42 5 3 6 1 0 85 10 94
2014 Bilingual 45 33 7 8 5 1 1 80 13 102
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 22 7 3 3 1 1 88 5 615
2019 Unilingual English 73 17 7 2 0 2 0 92 2 40
2017 Bilingual 56 26 9 5 3 2 0 84 8 517
2017 Unilingual English 50 31 7 5 3 3 0 84 9 33
2017 Either English or French 51 20 22 3 0 3 0 74 3 33

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 44 8 4 1 3 0 87 5 618
2019 Unilingual English 41 36 11 9 3 0 0 77 12 40
2017 Bilingual 25 45 15 7 4 5 0 73 11 518
2017 Unilingual English 13 41 18 17 6 6 0 57 24 33
2017 Either English or French 18 41 22 6 3 6 3 66 10 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 43 14 6 3 2 0 77 9 615
2019 Unilingual English 36 43 4 7 8 3 0 81 15 40
2017 Bilingual 20 43 16 13 6 2 0 64 20 517
2017 Unilingual English 8 36 21 18 10 8 0 48 29 33
2017 Either English or French 13 44 22 12 3 3 3 61 16 33

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 27 25 11 15 0 1 48 26 616
2019 Unilingual English 36 27 21 10 8 0 0 62 17 39
2017 Bilingual 16 23 22 16 20 0 3 40 37 515
2017 Unilingual English 7 27 20 13 30 4 0 35 44 33
2017 Either English or French 20 36 12 12 14 0 7 60 27 32

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 29 25 13 8 0 0 54 21 617
2019 Unilingual English 49 33 10 3 0 3 2 87 3 40
2017 Bilingual 17 25 28 17 12 0 1 43 29 518
2017 Unilingual English 28 23 34 6 3 0 6 55 9 33
2017 Either English or French 29 43 12 9 4 0 3 75 13 32

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 33 20 11 5 0 0 64 16 612
2019 Unilingual English 66 26 6 0 0 0 2 94 0 39
2017 Bilingual 23 27 27 13 8 0 2 51 21 516
2017 Unilingual English 37 26 19 3 6 0 10 70 9 33
2017 Either English or French 43 24 15 3 9 3 3 71 13 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 27 20 14 7 1 1 58 22 613
2019 Unilingual English 51 29 5 9 6 0 0 80 15 38
2017 Bilingual 21 24 24 16 12 0 2 46 29 517
2017 Unilingual English 23 20 23 21 8 0 4 45 31 33
2017 Either English or French 42 13 22 6 13 0 3 57 20 31

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 22 9 5 3 0 4 82 8 613
2019 Unilingual English 75 17 3 0 0 0 5 97 0 39
2017 Bilingual 44 24 11 5 5 0 11 77 11 518
2017 Unilingual English 59 17 10 3 0 0 10 85 3 33
2017 Either English or French 70 15 3 0 0 3 9 97 0 32

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 24 18 10 6 1 1 66 16 617
2019 Unilingual English 56 26 11 5 0 0 2 84 5 39
2017 Bilingual 28 29 24 10 7 0 1 58 18 516
2017 Unilingual English 25 34 16 8 3 3 10 68 14 32
2017 Either English or French 53 30 7 6 0 0 3 86 7 32

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 37 21 7 4 0 1 68 11 618
2019 Unilingual English 41 33 12 11 0 0 2 76 11 39
2017 Bilingual 25 30 24 12 6 2 2 57 18 517
2017 Unilingual English 15 18 34 15 10 0 8 37 27 32
2017 Either English or French 44 31 6 6 7 3 3 80 13 32

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 35 22 7 5 1 1 66 11 615
2019 Unilingual English 37 24 22 15 0 0 2 62 15 39
2017 Bilingual 21 30 25 14 7 1 2 53 22 517
2017 Unilingual English 6 22 31 15 18 0 8 30 36 32
2017 Either English or French 35 28 21 6 3 3 3 67 10 32

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 31 21 11 5 1 1 63 16 617
2019 Unilingual English 38 19 27 14 2 0 0 57 16 39
2017 Bilingual 26 29 21 15 7 1 2 56 22 518
2017 Unilingual English 19 24 19 15 12 0 10 48 31 32
2017 Either English or French 19 41 22 9 6 0 3 62 15 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 27 15 7 4 1 1 73 12 616
2019 Unilingual English 50 22 14 10 4 0 0 72 14 40

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 33 17 7 5 1 1 71 12 614
2019 Unilingual English 55 27 15 2 0 0 0 82 2 38
2017 Bilingual 31 32 19 11 6 0 2 64 17 517
2017 Unilingual English 34 28 22 0 9 0 8 67 10 32
2017 Either English or French 35 28 31 3 0 0 3 65 3 32

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 21 11 4 5 1 1 79 10 618
2019 Unilingual English 73 11 9 3 2 0 2 85 6 39
2017 Bilingual 52 23 12 7 5 0 2 76 12 518
2017 Unilingual English 34 32 25 3 6 0 0 67 9 33
2017 Either English or French 61 9 18 3 3 0 6 74 7 33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 74 11 4 1 2 1 8 92 3 618
2019 Unilingual English 83 10 0 0 3 0 4 96 4 39
2017 Bilingual 69 15 4 4 4 1 3 87 9 518
2017 Unilingual English 67 15 13 3 0 0 3 84 3 33
2017 Either English or French 72 12 0 3 6 0 6 90 10 32

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 10 5 4 3 1 3 88 7 618
2019 Unilingual English 82 7 3 3 2 0 2 91 6 39
2017 Bilingual 54 26 9 5 3 0 3 83 8 516
2017 Unilingual English 55 23 11 6 3 0 3 80 9 33
2017 Either English or French 43 32 9 6 3 0 6 80 10 32

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 22 9 3 2 0 2 85 5 614
2019 Unilingual English 68 21 4 0 5 0 2 91 5 40
2017 Bilingual 58 20 10 5 5 0 3 80 10 517
2017 Unilingual English 58 12 15 9 3 0 3 73 12 33
2017 Either English or French 59 9 14 9 3 0 6 73 13 32

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 18 8 5 3 0 2 84 8 614
2019 Unilingual English 72 19 8 0 2 0 0 90 2 39
2017 Bilingual 51 11 6 3 1 0 28 87 5 518
2017 Unilingual English 51 3 11 3 0 0 32 80 4 33
2017 Either English or French 52 7 3 3 0 0 35 90 5 32

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 11 5 2 1 0 23 90 4 611
2019 Unilingual English 63 10 0 0 0 0 27 100 0 38
2017 Bilingual 70 16 5 2 0 0 7 92 2 515
2017 Unilingual English 65 15 4 0 0 0 16 95 0 33
2017 Either English or French 57 18 9 3 0 0 13 86 3 32

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 16 6 2 0 0 5 92 2 614
2019 Unilingual English 80 9 6 2 0 0 2 92 2 38
2017 Bilingual 72 12 5 3 2 1 6 90 5 518
2017 Unilingual English 59 6 17 6 3 0 9 72 9 33
2017 Either English or French 54 19 15 3 6 0 3 75 9 32

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 8 4 1 2 1 4 92 4 617
2019 Unilingual English 79 16 2 0 0 0 2 98 0 39
2017 Bilingual 43 31 16 5 3 0 3 75 8 517
2017 Unilingual English 50 30 8 6 0 0 7 86 6 33
2017 Either English or French 37 40 14 3 3 0 3 80 6 32

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 25 16 4 3 1 1 76 7 616
2019 Unilingual English 64 19 12 5 0 0 0 84 5 39

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 34 33 11 2 1 0 54 13 618
2019 Unilingual English 35 42 19 2 2 0 0 76 5 40
2017 Bilingual 9 31 40 16 4 0 0 39 20 517
2017 Unilingual English 10 30 42 11 3 0 4 41 15 33
2017 Either English or French 18 47 26 6 4 0 0 65 9 33

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 16 40 21 15 1 0 37 22 617
2019 Unilingual English 4 16 37 36 7 0 0 43 20 40
2017 Bilingual 7 20 40 24 9 0 0 33 27 515
2017 Unilingual English 3 12 59 19 3 4 0 23 16 33
2017 Either English or French 9 10 33 26 15 0 6 44 21 33
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 26 25 14 12 1 1 21 79 616
2019 Unilingual English 28 41 14 4 10 3 0 29 71 40
2017 Bilingual 23 27 21 12 13 4 1 24 76 518
2017 Unilingual English 13 15 38 15 19 0 0 13 87 32
2017 Either English or French 37 17 23 6 10 6 0 39 61 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 68 32 479
2019 Unilingual English 72 28 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 466
2019 Unilingual English 44 56 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 17 17 14 14 1 6 51 30 601
2019 Unilingual English 54 6 9 2 13 3 12 71 18 40

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 23 16 20 15 2 7 45 38 464
2019 Unilingual English 30 37 7 19 7 0 0 66 26 28
2017 Bilingual 13 23 13 21 17 2 12 41 43 376
2017 Unilingual English 3 36 27 10 16 3 4 42 29 28
2017 Either English or French 10 10 17 10 33 0 21 26 53 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 13 17 21 32 2 8 22 60 463
2019 Unilingual English 15 6 23 21 31 0 3 22 54 28
2017 Bilingual 1 8 10 17 50 2 11 10 78 375
2017 Unilingual English 4 8 11 15 59 0 4 12 77 27
2017 Either English or French 0 10 21 15 43 0 10 11 65 19
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