2019 Public Service Employee Survey Results by Theme for the Public Service Commission of Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 41 10 8 4 0 0 79 11 615
2019 Casual 49 24 17 10 0 0 0 73 10 18
2019 Student 32 39 15 7 5 2 0 73 13 41
2018 Indeterminate (permanent) 35 41 12 7 6 0 0 76 12 522
2018 Casual 59 16 8 18 0 0 0 74 18 12
2018 Student 26 42 21 11 0 0 0 68 11 19
2017 Indeterminate (permanent) 29 45 12 9 5 0 0 74 14 541
2017 Term 16 40 17 5 22 0 0 56 27 18
2017 Casual 59 24 17 0 0 0 0 83 0 12
2017 Student 37 42 16 0 5 0 0 79 5 19
2014 Indeterminate (permanent) 28 45 13 9 5 0 0 73 14 563
2014 Casual 51 39 0 10 0 0 0 90 10 10
2011 Indeterminate (permanent) 37 39 13 7 4 0 0 75 12 676
2011 Term 37 28 34 0 0 0 0 66 0 18
2011 Casual 54 30 7 8 0 0 0 85 8 13
2011 Student 15 31 46 7 0 0 0 46 7 13
2008 Indeterminate (permanent) 34 43 12 8 4 0 0 76 12 721
2008 Term 35 49 9 3 3 0 0 85 6 31
2008 Student 17 57 0 26 0 0 0 74 26 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 39 12 10 4 0 0 75 13 617
2019 Casual 66 12 5 10 0 7 0 84 10 18
2019 Student 54 32 10 2 2 0 0 85 5 41
2018 Indeterminate (permanent) 34 35 15 9 6 0 0 69 15 521
2018 Casual 67 16 8 10 0 0 0 82 10 12
2018 Student 37 42 16 5 0 0 0 79 5 19
2017 Indeterminate (permanent) 29 38 16 10 7 1 0 67 16 540
2017 Term 23 28 22 10 17 0 0 51 27 18
2017 Casual 67 33 0 0 0 0 0 100 0 12
2017 Student 21 53 21 0 5 0 0 74 5 19

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 34 9 6 1 0 0 84 7 615
2019 Casual 71 22 7 0 0 0 0 93 0 18
2019 Student 46 41 7 5 0 0 0 88 5 41
2018 Indeterminate (permanent) 45 38 11 4 2 0 0 83 6 519
2018 Casual 74 8 18 0 0 0 0 82 0 12
2018 Student 37 16 37 11 0 0 0 53 11 19
2017 Indeterminate (permanent) 44 39 11 3 3 0 0 83 6 540
2017 Term 51 22 11 11 5 0 0 73 16 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 32 47 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 55 32 8 2 2 0 0 88 4 563
2014 Casual 82 18 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 56 32 7 3 1 0 0 89 4 675
2011 Term 54 34 12 0 0 0 0 88 0 18
2011 Casual 54 39 7 0 0 0 0 93 0 13
2011 Student 45 16 39 0 0 0 0 61 0 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 41 10 6 2 0 0 82 8 618
2019 Casual 56 29 9 0 6 0 0 85 6 18
2019 Student 46 29 10 12 2 0 0 76 15 41
2018 Indeterminate (permanent) 37 41 12 6 3 0 0 78 10 520
2018 Casual 67 33 0 0 0 0 0 100 0 12
2018 Student 32 58 5 5 0 0 0 89 5 19
2017 Indeterminate (permanent) 33 44 12 6 4 0 0 77 11 541
2017 Term 36 27 16 5 16 0 0 62 22 18
2017 Casual 93 7 0 0 0 0 0 100 0 12
2017 Student 47 37 11 0 5 0 0 84 5 19
2014 Indeterminate (permanent) 35 42 13 7 3 0 0 77 9 563
2014 Casual 71 29 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 42 41 9 6 3 0 0 83 8 677
2011 Term 54 29 11 6 0 0 0 83 6 18
2011 Casual 62 22 0 15 0 0 0 85 15 13
2011 Student 31 31 31 7 0 0 0 61 7 13
2008 Indeterminate (permanent) 39 43 8 7 3 0 0 83 9 727
2008 Term 50 38 6 0 6 0 0 88 6 31
2008 Student 26 48 26 0 0 0 0 74 0 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 31 12 5 2 1 0 81 7 614
2019 Casual 69 21 0 0 10 0 0 90 10 18
2019 Student 66 22 7 5 0 0 0 88 5 41
2018 Indeterminate (permanent) 41 32 15 6 4 1 0 74 10 517
2018 Casual 71 18 10 0 0 0 0 90 0 12
2018 Student 53 21 11 11 5 0 0 74 16 19
2017 Indeterminate (permanent) 34 35 15 9 6 1 0 70 15 540
2017 Term 29 27 18 5 16 5 0 59 22 18
2017 Casual 68 32 0 0 0 0 0 100 0 12
2017 Student 56 39 0 6 0 0 0 94 6 18
2014 Indeterminate (permanent) 29 36 18 8 7 1 0 66 16 563
2014 Casual 31 59 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 35 15 10 5 1 0 70 15 678
2011 Term 56 22 21 0 0 0 0 79 0 18
2011 Casual 71 7 14 8 0 0 0 78 8 13
2011 Student 30 38 32 0 0 0 0 68 0 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 36 12 6 3 0 0 80 8 614
2019 Casual 62 23 5 0 10 0 0 85 10 18
2019 Student 68 12 10 7 0 2 0 83 8 41
2018 Indeterminate (permanent) 37 37 14 8 3 1 0 75 11 518
2018 Casual 79 11 10 0 0 0 0 90 0 12
2018 Student 37 42 11 5 5 0 0 79 11 19
2017 Indeterminate (permanent) 32 38 15 8 5 0 0 71 14 541
2017 Term 23 28 22 16 11 0 0 51 27 18
2017 Casual 70 30 0 0 0 0 0 100 0 12
2017 Student 58 32 5 5 0 0 0 89 5 19
2014 Indeterminate (permanent) 29 41 15 9 6 0 0 69 15 562
2014 Casual 31 59 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 39 13 9 6 0 0 72 15 676
2011 Term 56 33 10 0 0 0 0 90 0 18
2011 Casual 71 7 14 8 0 0 0 78 8 13
2011 Student 30 47 23 0 0 0 0 77 0 13
2008 Indeterminate (permanent) 30 39 13 12 5 0 0 70 17 728
2008 Term 44 42 9 3 3 0 0 85 6 31
2008 Student 41 41 9 0 0 9 0 91 0 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 22 15 12 9 3 0 63 21 616
2019 Casual 50 9 19 5 10 7 0 63 16 18
2019 Student 34 24 12 10 7 10 2 67 19 41
2018 Indeterminate (permanent) 31 25 18 12 9 4 1 59 22 521
2018 Casual 49 18 18 8 0 0 7 72 8 12
2018 Student 32 16 21 11 11 5 5 53 24 19
2017 Indeterminate (permanent) 29 23 20 12 12 4 1 54 25 541
2017 Term 23 17 11 11 33 5 0 42 46 18
2017 Casual 52 24 17 0 0 0 7 82 0 12
2017 Student 32 26 16 11 0 11 5 69 13 19
2014 Indeterminate (permanent) 28 24 16 14 14 4 0 54 29 562
2014 Casual 31 10 19 11 0 0 29 57 16 10
2011 Indeterminate (permanent) 30 26 16 13 11 3 1 58 26 673
2011 Term 44 17 11 22 0 6 0 65 23 18
2011 Casual 55 16 14 0 8 0 7 76 9 13
2011 Student 23 39 8 29 0 0 0 62 29 13
2008 Indeterminate (permanent) 29 25 16 15 9 6 0 58 25 726
2008 Term 34 33 19 6 3 6 0 71 9 31
2008 Student 24 9 35 24 9 0 0 33 33 12
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 25 10 4 2 1 3 83 7 615
2019 Casual 83 5 12 0 0 0 0 88 0 18
2019 Student 54 22 10 10 0 0 5 79 10 41

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 29 9 3 3 2 1 84 7 612
2019 Casual 80 10 4 6 0 0 0 90 6 18
2019 Student 66 15 12 7 0 0 0 80 7 41
2018 Indeterminate (permanent) 45 32 9 6 5 2 1 79 11 521
2018 Casual 64 21 0 0 0 0 15 100 0 12
2018 Student 63 16 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 48 30 10 5 4 2 0 80 9 541
2017 Term 43 23 11 12 5 5 0 70 18 18
2017 Casual 70 30 0 0 0 0 0 100 0 12
2017 Student 63 21 5 5 0 5 0 89 6 19
2014 Indeterminate (permanent) 39 33 12 8 4 2 1 75 12 563
2014 Casual 49 51 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 45 32 10 6 5 2 1 79 11 677
2011 Term 62 22 10 0 5 0 0 84 5 18
2011 Casual 55 38 0 0 0 7 0 100 0 13
2011 Student 42 58 0 0 0 0 0 100 0 12
2008 Indeterminate (permanent) 40 32 12 9 5 2 1 74 14 726
2008 Term 44 25 0 12 9 6 4 76 24 31
2008 Student 33 35 17 15 0 0 0 67 15 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 30 9 5 3 1 1 83 8 612
2019 Casual 66 24 4 6 0 0 0 90 6 17
2019 Student 51 34 10 2 2 0 0 85 5 41
2018 Indeterminate (permanent) 44 32 12 5 5 0 1 77 10 519
2018 Casual 56 8 11 0 10 0 15 75 12 12
2018 Student 56 11 22 11 0 0 0 67 11 18
2017 Indeterminate (permanent) 45 35 8 7 4 0 0 81 11 542
2017 Term 50 17 23 11 0 0 0 66 11 18
2017 Casual 63 37 0 0 0 0 0 100 0 12
2017 Student 58 16 11 5 5 0 5 78 11 19
2014 Indeterminate (permanent) 40 36 9 9 6 0 0 76 15 561
2014 Casual 49 40 11 0 0 0 0 89 0 10
2011 Indeterminate (permanent) 43 35 10 6 4 1 0 79 11 677
2011 Term 62 22 10 0 5 0 0 84 5 18
2011 Casual 39 39 7 7 0 0 8 85 8 13
2011 Student 47 37 16 0 0 0 0 84 0 13
2008 Indeterminate (permanent) 38 35 10 11 5 0 1 74 16 727
2008 Term 49 23 10 10 9 0 0 71 19 31
2008 Student 43 33 17 0 7 0 0 76 7 12

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 29 7 5 3 0 0 85 8 618
2019 Casual 73 12 5 10 0 0 0 85 10 18
2019 Student 68 12 10 5 5 0 0 80 10 41
2018 Indeterminate (permanent) 46 30 9 8 6 1 1 77 14 520
2018 Casual 71 11 0 10 0 0 8 89 11 12
2018 Student 58 21 11 11 0 0 0 79 11 19
2017 Indeterminate (permanent) 50 29 9 7 5 1 0 79 11 540
2017 Term 44 34 11 5 5 0 0 78 11 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 58 26 5 11 0 0 0 84 11 19
2014 Indeterminate (permanent) 45 30 10 8 7 0 0 75 14 563
2014 Casual 50 42 8 0 0 0 0 92 0 10

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 35 13 6 3 8 0 76 10 610
2019 Casual 59 32 0 10 0 0 0 90 10 18
2019 Student 61 24 2 0 0 12 0 97 0 41
2018 Indeterminate (permanent) 33 34 14 6 3 9 0 74 10 522
2018 Casual 66 26 0 0 0 0 8 100 0 12
2018 Student 58 26 5 0 0 11 0 94 0 19
2017 Indeterminate (permanent) 27 36 15 9 5 8 0 69 15 542
2017 Term 16 39 22 16 0 6 0 59 17 18
2017 Casual 51 24 7 0 0 9 9 91 0 12
2017 Student 47 32 5 0 0 11 5 94 0 19
2014 Indeterminate (permanent) 24 36 18 7 4 11 0 68 13 563
2014 Casual 31 48 20 0 0 0 0 80 0 10
2011 Indeterminate (permanent) 24 31 15 13 8 8 1 61 23 674
2011 Term 22 56 6 0 5 12 0 88 6 18
2011 Casual 47 31 22 0 0 0 0 78 0 13
2011 Student 14 39 21 0 0 25 0 71 0 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 38 17 7 5 2 0 70 12 609
2019 Casual 69 14 0 6 4 7 0 90 10 18
2019 Student 59 34 0 0 0 7 0 100 0 41
2018 Indeterminate (permanent) 31 35 17 10 5 3 0 68 15 519
2018 Casual 66 26 0 0 0 0 8 100 0 12
2018 Student 47 32 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 23 42 14 12 6 3 0 67 19 542
2017 Term 22 22 28 17 5 0 6 47 24 18
2017 Casual 60 24 7 0 0 0 9 92 0 12
2017 Student 26 37 21 0 0 11 5 75 0 19
2014 Indeterminate (permanent) 23 33 21 13 7 3 0 58 20 563
2014 Casual 20 69 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 22 35 21 12 9 2 0 58 21 675
2011 Term 33 28 10 6 5 12 6 74 13 18
2011 Casual 39 39 22 0 0 0 0 78 0 13
2011 Student 14 39 22 8 0 17 0 64 9 13
2008 Indeterminate (permanent) 20 31 19 15 11 4 0 54 27 728
2008 Term 36 41 9 0 4 11 0 86 4 31
2008 Student 35 33 15 0 0 9 9 81 0 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 38 17 12 5 7 0 63 18 608
2019 Casual 47 21 5 11 4 12 0 77 17 18
2019 Student 40 43 8 0 0 10 0 92 0 40
2018 Indeterminate (permanent) 20 33 21 12 6 7 0 57 20 520
2018 Casual 56 36 0 0 0 0 8 100 0 12
2018 Student 37 21 26 0 5 11 0 65 6 19
2017 Indeterminate (permanent) 14 38 20 15 7 6 0 55 23 541
2017 Term 22 23 16 12 11 17 0 54 27 18
2017 Casual 26 34 23 0 0 9 9 72 0 12
2017 Student 32 42 11 5 0 5 5 82 6 19
2014 Indeterminate (permanent) 13 31 21 17 10 9 0 48 29 562
2014 Casual 20 39 20 0 0 20 0 74 0 10
2011 Indeterminate (permanent) 14 40 20 13 8 6 0 57 22 676
2011 Term 22 33 22 6 5 12 0 63 12 18
2011 Casual 32 24 30 0 0 8 7 65 0 13
2011 Student 7 38 22 16 0 17 0 54 19 13
2008 Indeterminate (permanent) 11 32 21 21 9 6 0 45 32 730
2008 Term 13 50 13 6 4 16 0 74 11 31
2008 Student 26 33 33 0 0 9 0 64 0 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 39 18 13 7 3 0 60 21 610
2019 Casual 52 26 0 12 4 6 0 83 17 17
2019 Student 38 20 15 10 8 10 0 64 19 40
2018 Indeterminate (permanent) 17 35 20 18 7 3 0 54 25 521
2018 Casual 56 26 10 0 0 0 8 89 0 12
2018 Student 26 26 26 5 5 11 0 59 12 19
2017 Indeterminate (permanent) 16 41 19 14 9 2 0 58 23 541
2017 Term 18 26 39 6 5 5 0 47 12 18
2017 Casual 34 33 7 9 0 9 9 81 10 12
2017 Student 21 37 16 11 0 16 0 69 13 19
2014 Indeterminate (permanent) 13 35 21 17 11 3 0 50 29 562
2014 Casual 20 41 19 8 0 10 0 69 9 10
2011 Indeterminate (permanent) 17 42 16 15 8 2 0 60 23 673
2011 Term 28 28 21 6 5 12 0 64 12 18
2011 Casual 39 23 14 16 0 8 0 68 17 13
2011 Student 30 39 7 7 0 17 0 83 9 13
2008 Indeterminate (permanent) 13 41 14 19 10 2 0 56 30 729
2008 Term 23 36 21 16 4 0 0 59 20 31
2008 Student 26 33 26 0 7 9 0 64 7 12
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 38 13 11 4 0 0 72 15 617
2019 Casual 56 30 5 4 0 0 5 90 4 18
2019 Student 56 32 5 5 2 0 0 88 7 41
2018 Indeterminate (permanent) 30 33 18 11 6 0 0 64 18 522
2018 Casual 67 8 8 10 0 0 8 81 11 12
2018 Student 37 37 16 5 5 0 0 74 11 19
2017 Indeterminate (permanent) 26 35 17 13 7 0 0 62 20 542
2017 Term 33 29 11 11 16 0 0 62 27 18
2017 Casual 73 27 0 0 0 0 0 100 0 12
2017 Student 37 47 5 5 0 5 0 89 6 19
2014 Indeterminate (permanent) 26 36 15 15 7 1 0 62 23 562
2014 Casual 60 40 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 28 38 16 12 6 0 0 66 18 677
2011 Term 28 51 10 6 5 0 0 79 11 18
2011 Casual 63 23 14 0 0 0 0 86 0 13
2011 Student 39 32 23 7 0 0 0 70 7 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 38 11 7 4 0 0 77 11 618
2019 Casual 45 28 7 16 4 0 0 73 20 18
2019 Student 34 39 12 12 2 0 0 73 15 41
2018 Indeterminate (permanent) 34 38 13 8 6 0 0 73 14 520
2018 Casual 48 34 0 10 0 8 0 89 11 12
2018 Student 26 26 21 21 5 0 0 53 26 19
2017 Indeterminate (permanent) 30 44 10 12 4 0 0 74 16 542
2017 Term 10 56 11 6 16 0 0 66 22 18
2017 Casual 51 40 9 0 0 0 0 91 0 12
2017 Student 37 42 16 0 5 0 0 79 5 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 34 10 7 4 0 1 79 11 612
2019 Casual 75 16 0 4 0 0 5 96 4 18
2019 Student 46 32 5 10 7 0 0 78 17 41
2018 Indeterminate (permanent) 36 38 10 9 6 0 1 75 15 522
2018 Casual 41 34 0 0 10 0 15 88 12 12
2018 Student 37 37 21 5 0 0 0 74 5 19
2017 Indeterminate (permanent) 40 35 10 9 4 1 1 77 13 542
2017 Term 49 22 11 6 5 0 6 76 12 18
2017 Casual 67 16 9 0 0 0 9 91 0 12
2017 Student 53 21 5 11 5 0 5 78 17 19
2014 Indeterminate (permanent) 36 35 13 8 6 1 1 72 15 563
2014 Casual 58 31 11 0 0 0 0 89 0 10
2011 Indeterminate (permanent) 40 36 11 7 5 0 1 76 12 679
2011 Term 40 39 17 0 5 0 0 78 5 18
2011 Casual 47 22 31 0 0 0 0 69 0 13
2011 Student 39 31 30 0 0 0 0 70 0 13
2008 Indeterminate (permanent) 31 36 14 11 7 1 1 68 18 727
2008 Term 24 27 23 10 16 0 0 51 25 31
2008 Student 43 57 0 0 0 0 0 100 0 12

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 36 11 9 4 0 1 76 12 613
2019 Casual 46 30 15 5 0 0 4 79 6 17
2019 Student 34 32 22 7 2 0 2 68 10 41
2018 Indeterminate (permanent) 30 46 9 9 4 1 2 77 14 524
2018 Casual 31 26 29 0 0 0 15 67 0 12
2018 Student 26 42 16 5 11 0 0 68 16 19
2017 Indeterminate (permanent) 36 37 14 9 4 0 0 73 13 541
2017 Term 23 33 34 0 11 0 0 55 11 18
2017 Casual 58 27 7 0 0 0 9 92 0 12
2017 Student 11 58 26 5 0 0 0 68 5 19
2014 Indeterminate (permanent) 34 40 11 10 4 0 1 74 15 563
2014 Casual 20 50 19 0 0 0 10 79 0 10
2011 Indeterminate (permanent) 39 36 13 7 4 0 1 76 11 677
2011 Term 27 51 16 0 0 0 6 83 0 18
2011 Casual 39 46 0 0 7 0 7 92 8 13
2011 Student 14 56 7 7 7 0 8 76 16 13
2008 Indeterminate (permanent) 30 43 12 11 4 0 1 73 15 728
2008 Term 43 32 6 12 6 0 0 75 19 31
2008 Student 33 41 0 9 9 0 9 81 19 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 38 15 15 7 3 0 62 23 611
2019 Casual 48 36 5 4 0 7 0 90 4 18
2019 Student 53 23 10 3 3 10 0 83 6 40
2018 Indeterminate (permanent) 21 35 18 13 9 3 0 59 22 519
2018 Casual 37 48 0 0 0 0 16 100 0 11
2018 Student 47 26 0 16 0 11 0 82 18 19
2017 Indeterminate (permanent) 27 35 16 12 7 4 0 64 19 541
2017 Term 34 16 28 0 11 5 6 56 12 18
2017 Casual 16 49 0 0 0 18 18 100 0 12
2017 Student 42 37 11 0 0 5 5 88 0 19
2014 Indeterminate (permanent) 24 33 16 13 10 2 0 59 24 563
2014 Casual 30 31 8 0 0 10 20 88 0 10
2011 Indeterminate (permanent) 28 33 15 13 8 1 1 63 21 676
2011 Term 28 28 11 16 5 6 6 63 24 18
2011 Casual 56 7 8 0 7 8 15 81 9 13
2011 Student 28 34 15 14 0 8 0 68 16 13
2008 Indeterminate (permanent) 22 37 16 14 8 2 0 61 23 728
2008 Term 19 36 13 18 9 6 0 58 29 31
2008 Student 22 52 0 9 9 0 9 81 19 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 25 16 21 17 2 2 45 39 616
2019 Casual 50 21 5 0 6 7 11 87 7 18
2019 Student 41 17 5 7 7 7 15 75 19 41
2018 Indeterminate (permanent) 14 26 16 18 21 3 2 42 41 521
2018 Casual 23 26 8 0 0 0 43 86 0 12
2018 Student 47 16 11 5 5 0 16 75 13 19
2017 Indeterminate (permanent) 14 23 15 18 24 3 2 39 45 542
2017 Term 23 15 11 6 27 5 12 46 40 18
2017 Casual 44 8 9 11 0 0 27 72 15 11
2017 Student 32 21 5 0 5 11 26 83 8 19
2014 Indeterminate (permanent) 11 19 17 19 28 4 2 32 50 563
2014 Casual 31 21 9 10 0 0 28 73 15 10
2011 Indeterminate (permanent) 15 21 15 22 23 1 2 37 47 676
2011 Term 16 23 11 11 22 0 17 47 40 18
2011 Casual 16 16 15 8 7 0 39 52 24 13
2011 Student 0 31 17 0 21 8 23 45 31 13
2008 Indeterminate (permanent) 14 31 14 18 19 2 2 46 39 727
2008 Term 3 38 23 19 12 3 4 43 33 31
2008 Student 9 59 9 7 9 0 9 74 17 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 22 13 5 3 0 4 78 9 614
2019 Casual 63 15 0 6 0 0 16 93 7 18
2019 Student 54 17 7 10 0 0 12 81 11 41

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 7 5 3 6 0 14 84 11 614
2019 Casual 32 0 5 9 6 24 23 62 28 18
2019 Student 49 17 10 2 7 0 15 77 11 41

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 22 16 5 4 1 3 75 9 613
2019 Casual 57 10 5 5 0 7 16 87 7 18
2019 Student 66 5 7 10 2 2 7 78 14 41

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 18 17 9 6 2 6 65 16 613
2019 Casual 45 10 5 5 0 12 23 84 8 18
2019 Student 54 17 10 5 2 2 10 81 8 41

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 59 12 10 6 4 2 6 78 11 612
2019 Casual 68 4 0 5 0 7 16 93 7 18
2019 Student 61 10 5 7 7 0 10 78 16 41

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 11 5 3 2 1 5 90 5 611
2019 Casual 59 0 10 0 0 7 23 85 0 18
2019 Student 66 17 2 0 5 2 7 92 5 41

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 8 5 2 2 3 4 91 4 612
2019 Casual 67 10 0 0 0 7 16 100 0 18
2019 Student 83 5 0 5 0 0 7 95 5 41

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 77 7 3 0 2 0 10 94 2 612
2019 Casual 61 0 5 0 0 7 27 92 0 18
2019 Student 76 10 5 0 2 0 7 92 3 41

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 39 13 10 4 0 0 74 13 614
2019 Casual 59 24 0 13 4 0 0 83 17 17
2019 Student 49 34 10 2 5 0 0 83 7 41
2018 Indeterminate (permanent) 31 41 13 8 6 0 0 73 14 521
2018 Casual 42 25 10 8 8 0 8 72 17 12
2018 Student 42 32 5 21 0 0 0 74 21 19
2017 Indeterminate (permanent) 30 43 12 10 5 1 0 73 15 540
2017 Term 10 45 23 10 11 0 0 56 22 18
2017 Casual 57 24 0 10 0 0 9 89 11 12
2017 Student 26 47 21 5 0 0 0 74 5 19
2014 Indeterminate (permanent) 25 41 15 12 6 0 0 66 19 562
2014 Casual 39 31 20 0 0 0 10 78 0 10
2011 Indeterminate (permanent) 34 41 10 10 5 0 0 75 15 675
2011 Term 33 51 6 5 6 0 0 84 10 18
2011 Casual 39 39 7 7 0 0 8 85 8 13
2011 Student 45 38 0 8 9 0 0 83 17 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 37 13 8 3 0 1 75 11 615
2019 Casual 54 34 0 12 0 0 0 88 12 18
2019 Student 41 39 15 2 2 0 0 80 5 41
2018 Indeterminate (permanent) 32 38 15 9 5 0 0 71 15 520
2018 Casual 42 25 26 0 8 0 0 66 8 12
2018 Student 26 53 11 5 5 0 0 79 11 19
2017 Indeterminate (permanent) 36 35 14 9 6 0 0 71 15 540
2017 Term 18 27 28 5 22 0 0 45 27 18
2017 Casual 82 9 0 10 0 0 0 90 10 12
2017 Student 47 32 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 28 38 14 13 6 0 1 66 19 563
2014 Casual 62 28 10 0 0 0 0 90 0 10

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 43 11 6 2 0 0 80 8 613
2019 Casual 49 36 5 0 10 0 0 85 10 18
2019 Student 44 41 7 5 0 0 2 88 5 41
2018 Indeterminate (permanent) 34 38 15 7 5 0 1 73 12 518
2018 Casual 56 23 21 0 0 0 0 79 0 12
2018 Student 32 47 11 11 0 0 0 79 11 19
2017 Indeterminate (permanent) 32 40 14 9 5 0 1 72 13 540
2017 Term 22 40 17 16 5 0 0 61 22 18
2017 Casual 59 34 0 7 0 0 0 93 7 12
2017 Student 26 47 21 5 0 0 0 74 5 19
2014 Indeterminate (permanent) 31 39 15 9 5 0 0 71 14 563
2014 Casual 51 49 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 41 40 10 5 2 0 0 82 7 674
2011 Term 56 33 6 5 0 0 0 89 5 18
2011 Casual 55 30 7 8 0 0 0 85 8 13
2011 Student 37 55 0 0 0 0 7 100 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 46 18 8 1 4 0 71 10 615
2019 Casual 43 28 7 5 4 12 0 82 10 18
2019 Student 34 44 10 10 0 2 0 80 10 41
2018 Indeterminate (permanent) 24 40 20 8 3 4 0 67 12 519
2018 Casual 48 8 29 0 0 8 8 66 0 12
2018 Student 37 37 0 16 5 5 0 78 22 19
2017 Indeterminate (permanent) 22 42 19 9 6 3 0 65 15 542
2017 Term 22 5 39 6 11 5 12 33 20 18
2017 Casual 51 32 0 0 0 0 18 100 0 12
2017 Student 26 47 11 5 5 5 0 78 11 19

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 28 7 6 3 0 0 84 9 617
2019 Term 49 30 15 6 0 0 0 79 6 15
2019 Casual 73 23 0 4 0 0 0 96 4 18
2019 Student 54 22 10 5 2 5 2 82 8 41
2018 Indeterminate (permanent) 51 31 7 7 4 0 1 83 11 523
2018 Casual 64 29 0 0 8 0 0 92 8 12
2018 Student 42 42 16 0 0 0 0 84 0 19
2017 Indeterminate (permanent) 47 31 9 7 4 0 0 79 12 541
2017 Term 23 45 11 10 11 0 0 68 21 18
2017 Casual 65 17 18 0 0 0 0 82 0 12
2017 Student 47 32 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 42 35 10 8 4 1 0 78 13 562
2014 Casual 51 19 22 0 0 0 9 76 0 10
2011 Indeterminate (permanent) 44 36 7 8 4 0 0 81 12 679
2011 Term 55 34 5 0 0 0 6 95 0 18
2011 Casual 70 15 7 0 0 0 8 92 0 13
2011 Student 45 23 25 0 0 7 0 73 0 13

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 33 14 4 4 0 0 78 8 613
2019 Casual 56 25 15 4 0 0 0 81 4 18
2019 Student 83 10 2 5 0 0 0 93 5 41
2018 Indeterminate (permanent) 43 29 15 8 4 0 1 72 12 522
2018 Casual 56 11 18 0 0 0 15 79 0 12
2018 Student 79 11 0 5 5 0 0 89 11 19
2017 Indeterminate (permanent) 41 33 14 8 4 1 0 74 12 540
2017 Term 45 16 22 11 0 0 6 66 11 18
2017 Casual 84 0 0 9 0 0 7 91 9 12
2017 Student 58 37 5 0 0 0 0 95 0 19
2014 Indeterminate (permanent) 42 34 14 6 3 0 0 77 9 563
2014 Casual 70 19 10 0 0 0 0 90 0 10
2011 Indeterminate (permanent) 34 36 19 7 3 0 0 71 11 677
2011 Term 63 11 16 0 5 0 5 78 5 18
2011 Casual 70 30 0 0 0 0 0 100 0 13
2011 Student 71 29 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 31 34 20 10 5 0 1 65 14 728
2008 Term 40 51 9 0 0 0 0 91 0 31
2008 Student 74 17 9 0 0 0 0 91 0 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 20 8 3 1 1 2 87 5 616
2019 Casual 70 5 0 6 0 0 19 93 7 18
2019 Student 61 12 7 5 2 0 12 83 8 41
2017 Indeterminate (permanent) 52 26 6 6 4 3 3 83 11 541
2017 Term 44 16 17 0 17 6 0 64 18 18
2017 Casual 83 9 0 0 0 0 8 100 0 12
2017 Student 58 26 5 5 0 5 0 89 6 19
2014 Indeterminate (permanent) 52 26 6 5 5 2 3 82 11 563
2014 Casual 61 0 0 8 0 0 31 88 12 10
2011 Indeterminate (permanent) 51 26 6 7 4 1 4 82 12 679
2011 Term 61 17 6 0 0 0 16 93 0 18
2011 Casual 63 15 7 0 0 0 15 92 0 13
2011 Student 39 45 0 8 0 0 7 91 9 13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 40 26 34 617
2019 Casual 67 16 17 17
2019 Student 61 20 20 41
2018 Indeterminate (permanent) 40 27 34 524
2018 Casual 34 30 36 12
2018 Student 47 21 32 19
2017 Indeterminate (permanent) 38 26 36 542
2017 Term 54 35 12 18
2017 Casual 17 31 51 12
2017 Student 47 11 42 19
2014 Indeterminate (permanent) 42 30 28 563
2014 Casual 39 42 19 10
2011 Indeterminate (permanent) 35 33 33 676
2011 Term 38 34 28 18
2011 Casual 45 24 32 13
2011 Student 55 14 31 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 9 23 54 3 0 10 243
2019 Student 0 0 8 4 88 0 25
2018 Indeterminate (permanent) 11 24 56 3 0 5 204
2017 Indeterminate (permanent) 17 16 60 2 0 5 205
2017 Term 0 10 50 10 30 0 10
2014 Indeterminate (permanent) 13 13 64 5 9999 5 237
2011 Indeterminate (permanent) 15 16 59 4 9999 6 234
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 47 41 8 3 2 0 0 88 5 615
2019 Casual 54 29 0 4 5 7 0 90 10 18
2019 Student 41 32 17 7 2 0 0 73 10 41
2018 Indeterminate (permanent) 45 40 10 2 3 0 0 85 5 521
2018 Casual 67 23 0 10 0 0 0 90 10 12
2018 Student 42 32 21 5 0 0 0 74 5 19
2017 Indeterminate (permanent) 41 43 8 5 2 1 0 85 7 539
2017 Term 11 57 22 11 0 0 0 68 11 18
2017 Casual 76 16 9 0 0 0 0 91 0 12
2017 Student 32 37 16 5 11 0 0 68 16 19
2014 Indeterminate (permanent) 42 41 10 4 2 1 0 84 6 563
2014 Casual 90 10 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 51 37 7 3 2 0 0 89 4 677
2011 Term 39 50 11 0 0 0 0 89 0 18
2011 Casual 47 37 15 0 0 0 0 85 0 13
2011 Student 31 46 16 7 0 0 0 77 7 13
2008 Indeterminate (permanent) 49 38 7 3 3 1 0 87 6 726
2008 Term 57 36 3 0 4 0 0 93 4 31
2008 Student 52 31 9 9 0 0 0 83 9 12

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 48 11 8 1 1 0 80 10 615
2019 Casual 53 31 0 5 4 7 0 90 10 18
2019 Student 44 29 12 7 0 7 0 79 8 41
2018 Indeterminate (permanent) 31 42 14 9 2 1 0 75 11 518
2018 Casual 61 29 0 0 0 11 0 100 0 12
2018 Student 47 37 5 5 0 5 0 89 6 19
2017 Indeterminate (permanent) 26 44 15 9 4 2 0 72 13 541
2017 Term 23 27 39 5 0 5 0 53 5 18
2017 Casual 61 30 9 0 0 0 0 91 0 12
2017 Student 16 53 11 16 0 5 0 72 17 19
2014 Indeterminate (permanent) 27 41 15 11 4 1 0 69 16 563
2014 Casual 31 27 31 0 0 10 0 65 0 10
2011 Indeterminate (permanent) 37 43 11 6 2 1 0 81 8 676
2011 Term 22 44 17 6 5 6 0 70 11 18
2011 Casual 54 23 15 0 0 8 0 84 0 13
2011 Student 29 48 7 0 0 15 0 91 0 13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 17 38 23 10 1 2 34 26 613
2019 Casual 6 19 24 15 35 0 0 51 25 18
2019 Student 2 17 41 27 12 0 0 39 20 41
2018 Indeterminate (permanent) 9 23 37 18 11 1 2 29 33 519
2018 Casual 0 8 43 18 15 8 8 40 9 12
2018 Student 11 16 16 32 21 5 0 56 28 19
2017 Indeterminate (permanent) 9 24 37 15 10 1 3 27 35 540
2017 Term 11 22 38 18 12 0 0 29 33 18
2017 Casual 0 17 44 0 10 9 19 15 24 11
2017 Student 0 0 53 32 11 0 5 44 0 19
2014 Indeterminate (permanent) 10 24 39 19 5 1 1 25 35 562
2014 Casual 10 10 40 19 0 10 10 24 26 10
2011 Indeterminate (permanent) 10 23 37 20 7 0 3 28 33 677
2011 Term 0 11 45 32 12 0 0 44 11 18
2011 Casual 0 15 15 40 23 0 8 68 16 13
2011 Student 15 8 24 37 8 0 7 49 25 13
2008 Indeterminate (permanent) 12 30 34 16 6 0 1 22 44 727
2008 Term 6 20 27 27 20 0 0 47 26 31
2008 Student 9 35 35 22 0 0 0 22 43 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 14 28 29 18 3 2 49 21 613
2019 Casual 0 10 18 20 52 0 0 72 10 17
2019 Student 3 18 5 25 40 8 3 72 22 40
2018 Indeterminate (permanent) 10 20 27 26 14 2 2 41 31 520
2018 Casual 10 0 18 34 15 8 15 63 13 12
2018 Student 0 5 37 5 47 5 0 56 6 19
2017 Indeterminate (permanent) 10 19 34 15 15 3 4 32 32 537
2017 Term 11 22 28 12 23 0 5 36 34 18
2017 Casual 0 9 9 10 23 10 39 66 17 10
2017 Student 5 0 16 47 21 5 5 76 6 19
2014 Indeterminate (permanent) 9 17 31 27 11 2 3 40 27 562
2014 Casual 0 10 50 9 10 10 10 24 13 10
2011 Indeterminate (permanent) 6 16 30 29 14 1 4 45 23 677
2011 Term 5 6 22 33 22 12 0 63 12 18
2011 Casual 0 0 22 32 31 0 16 74 0 13
2011 Student 15 7 16 30 17 0 15 55 27 13
2008 Indeterminate (permanent) 12 24 29 21 11 2 2 34 37 727
2008 Term 13 12 16 15 31 9 3 52 29 31
2008 Student 0 24 33 35 9 0 0 43 24 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 24 30 17 11 2 3 29 39 614
2019 Casual 10 28 17 21 19 0 4 42 40 18
2019 Student 10 20 29 17 20 5 0 38 31 41
2018 Indeterminate (permanent) 14 26 32 14 10 1 2 25 41 522
2018 Casual 18 26 8 0 26 7 15 33 57 12
2018 Student 32 16 21 11 16 5 0 28 50 19
2017 Indeterminate (permanent) 16 23 30 14 10 2 4 26 42 538
2017 Term 16 17 27 12 18 5 5 33 37 18
2017 Casual 8 9 25 10 19 9 19 41 24 11
2017 Student 11 21 21 21 16 5 5 41 35 19
2014 Indeterminate (permanent) 19 28 32 11 5 1 3 18 49 563
2014 Casual 10 22 29 18 0 10 10 23 40 10
2011 Indeterminate (permanent) 13 22 29 23 8 1 4 32 37 676
2011 Term 17 16 27 17 11 6 6 32 37 18
2011 Casual 7 8 15 16 31 0 24 61 20 13
2011 Student 23 7 8 38 8 0 15 55 35 13
2008 Indeterminate (permanent) 14 26 29 18 7 2 4 27 43 726
2008 Term 12 21 12 27 22 0 6 52 35 31
2008 Student 17 15 15 43 0 9 0 47 36 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 5 13 32 31 16 1 1 48 19 611
2019 Casual 0 7 32 15 46 0 0 61 7 18
2019 Student 0 2 10 37 49 2 0 88 3 41
2018 Indeterminate (permanent) 4 17 35 29 12 1 2 42 22 521
2018 Casual 0 8 11 33 40 0 8 80 8 12
2018 Student 5 5 16 37 32 5 0 72 11 19
2017 Indeterminate (permanent) 7 19 34 23 14 1 3 38 26 537
2017 Term 10 5 23 27 23 0 11 56 17 18
2017 Casual 0 0 16 9 37 9 28 75 0 11
2017 Student 0 0 16 26 47 5 5 82 0 19
2014 Indeterminate (permanent) 6 17 38 26 9 2 2 37 24 560
2014 Casual 0 0 51 28 10 0 10 43 0 10
2011 Indeterminate (permanent) 8 19 34 26 10 1 3 37 28 678
2011 Term 6 6 11 33 39 6 0 77 12 18
2011 Casual 0 0 7 48 31 7 8 92 0 13
2011 Student 15 7 15 45 8 0 8 59 25 13
2008 Indeterminate (permanent) 9 21 37 21 9 0 2 31 31 729
2008 Term 4 7 17 41 26 3 3 71 11 31
2008 Student 0 0 26 48 26 0 0 74 0 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 15 29 25 17 2 3 44 26 610
2019 Casual 0 6 31 19 39 5 0 61 6 18
2019 Student 5 3 0 35 45 10 3 91 9 40
2018 Indeterminate (permanent) 12 23 27 24 11 1 2 36 36 521
2018 Casual 0 0 18 18 48 8 8 78 0 12
2018 Student 16 5 5 26 32 11 5 69 25 19
2017 Indeterminate (permanent) 14 19 31 18 13 1 4 32 35 535
2017 Term 11 11 15 46 6 5 6 58 24 18
2017 Casual 16 7 16 9 27 0 26 48 31 12
2017 Student 0 5 11 32 42 5 5 82 6 19
2014 Indeterminate (permanent) 19 25 31 15 6 1 3 22 45 562
2014 Casual 10 0 29 30 19 0 10 56 12 10
2011 Indeterminate (permanent) 16 24 31 17 8 0 4 26 41 675
2011 Term 6 10 16 33 22 6 6 63 18 18
2011 Casual 0 24 0 26 25 9 17 68 32 12
2011 Student 8 7 15 32 22 0 15 64 19 13
2008 Indeterminate (permanent) 17 23 31 14 10 1 4 25 42 727
2008 Term 4 9 31 26 29 0 0 56 13 31
2008 Student 0 9 33 33 17 0 9 55 9 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 10 23 26 23 13 4 2 38 35 610
2019 Casual 0 10 12 29 31 18 0 74 12 17
2019 Student 2 12 15 12 32 22 5 60 20 41
2018 Indeterminate (permanent) 18 23 25 18 11 3 2 31 44 518
2018 Casual 10 33 8 8 33 0 8 45 47 12
2018 Student 16 16 26 5 26 11 0 35 35 19
2017 Indeterminate (permanent) 15 26 26 17 9 3 3 28 44 539
2017 Term 22 10 16 10 18 12 11 37 42 18
2017 Casual 0 19 24 0 18 0 39 30 31 11
2017 Student 16 0 37 11 21 11 5 38 19 19
2014 Indeterminate (permanent) 8 18 30 26 13 2 5 41 27 561
2014 Casual 10 22 19 29 0 0 20 36 40 10
2011 Indeterminate (permanent) 8 18 29 24 14 1 5 41 28 678
2011 Term 11 6 27 28 23 0 6 54 17 18
2011 Casual 0 0 22 24 23 8 24 68 0 13
2011 Student 0 15 24 7 31 0 22 49 20 13
2008 Indeterminate (permanent) 16 29 30 14 7 1 3 22 47 726
2008 Term 16 12 15 34 20 0 3 56 29 31
2008 Student 0 17 14 17 26 17 9 58 23 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 20 31 23 11 2 2 35 33 616
2019 Casual 10 5 42 20 17 5 0 40 16 18
2019 Student 5 3 38 25 18 10 3 49 9 40
2018 Indeterminate (permanent) 12 22 36 16 9 3 2 27 35 520
2018 Casual 18 15 26 8 26 8 0 36 35 12
2018 Student 5 16 32 16 21 11 0 41 24 19
2017 Indeterminate (permanent) 13 19 37 16 9 3 3 27 34 540
2017 Term 29 17 24 6 12 6 6 21 52 17
2017 Casual 0 17 33 0 10 9 30 17 28 11
2017 Student 5 16 21 21 16 16 5 47 27 19
2014 Indeterminate (permanent) 14 21 37 18 6 2 2 25 36 560
2014 Casual 10 21 38 10 0 10 10 13 40 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 29 30 16 7 1 1 24 46 614
2019 Casual 0 33 27 23 12 5 0 37 34 18
2019 Student 15 15 24 29 15 2 0 45 30 41

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 42 20 13 4 4 0 61 18 611
2019 Casual 35 43 10 0 4 7 0 85 4 18
2019 Student 32 34 2 20 5 7 0 71 26 41

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 29 7 6 2 1 0 84 8 615
2019 Casual 66 19 15 0 0 0 0 85 0 18
2019 Student 59 29 5 2 5 0 0 88 7 41
2018 Indeterminate (permanent) 49 30 6 9 4 1 0 80 13 521
2018 Casual 60 33 0 0 0 8 0 100 0 12
2018 Student 89 5 5 0 0 0 0 95 0 19
2017 Indeterminate (permanent) 47 31 7 8 5 1 0 79 13 542
2017 Term 23 32 34 0 11 0 0 56 11 18
2017 Casual 84 16 0 0 0 0 0 100 0 12
2017 Student 47 42 11 0 0 0 0 89 0 19
2014 Indeterminate (permanent) 46 29 10 9 6 1 0 75 15 563
2014 Casual 52 48 0 0 0 0 0 100 0 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 53 38 4 5 1 0 0 90 6 612
2019 Casual 82 12 0 6 0 0 0 94 6 18
2019 Student 78 15 2 5 0 0 0 93 5 41
2018 Indeterminate (permanent) 51 37 4 6 2 0 0 88 8 521
2018 Casual 72 21 0 0 0 8 0 100 0 12
2018 Student 79 21 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 44 41 8 5 2 0 0 85 7 542
2017 Term 28 44 6 17 5 0 0 72 22 18
2017 Casual 61 32 0 7 0 0 0 93 7 12
2017 Student 63 26 5 5 0 0 0 89 5 19
2014 Indeterminate (permanent) 41 42 9 5 3 0 0 83 8 563
2014 Casual 90 10 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 38 9 3 1 1 0 87 4 615
2019 Casual 66 14 5 11 0 4 0 83 11 18
2019 Student 66 27 2 2 2 0 0 93 5 41
2018 Indeterminate (permanent) 45 37 9 5 3 1 0 83 8 521
2018 Casual 59 26 0 0 0 8 8 100 0 12
2018 Student 47 42 0 5 0 5 0 94 6 19

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 38 10 4 2 1 0 83 6 609
2019 Casual 46 37 0 10 0 7 0 90 10 17
2019 Student 68 17 7 7 0 0 0 85 7 41
2018 Indeterminate (permanent) 46 38 8 5 1 1 0 86 6 519
2018 Casual 82 18 0 0 0 0 0 100 0 12
2018 Student 58 42 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 42 41 9 3 2 3 0 86 5 540
2017 Term 34 38 23 0 0 5 0 76 0 18
2017 Casual 77 23 0 0 0 0 0 100 0 12
2017 Student 53 47 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 41 36 12 6 2 4 0 80 8 563
2014 Casual 49 41 0 0 0 10 0 100 0 10
2011 Indeterminate (permanent) 38 37 14 5 3 3 0 77 9 673
2011 Term 50 34 10 0 0 6 0 89 0 18
2011 Casual 62 22 0 8 0 8 0 91 9 13
2011 Student 37 47 0 7 0 8 0 92 8 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 54 34 8 1 1 2 0 90 2 614
2019 Casual 53 29 7 0 0 4 7 92 0 18
2019 Student 76 15 5 2 0 2 0 93 3 41
2018 Indeterminate (permanent) 47 37 10 2 1 2 0 86 4 519
2018 Casual 93 7 0 0 0 0 0 100 0 12
2018 Student 58 21 21 0 0 0 0 79 0 19
2017 Indeterminate (permanent) 44 37 11 3 3 3 0 82 6 542
2017 Term 28 27 22 6 5 5 6 62 13 18
2017 Casual 60 16 0 0 0 9 16 100 0 12
2017 Student 42 53 0 5 0 0 0 95 5 19
2014 Indeterminate (permanent) 41 36 11 3 3 6 0 82 6 563
2014 Casual 49 31 10 0 0 10 0 89 0 10

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 30 5 3 1 0 0 91 4 614
2019 Casual 72 24 0 4 0 0 0 96 4 17
2019 Student 78 12 5 2 0 2 0 93 3 41
2018 Indeterminate (permanent) 53 33 8 4 2 0 0 86 6 520
2018 Casual 79 21 0 0 0 0 0 100 0 12
2018 Student 79 21 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 46 39 8 4 2 0 0 86 6 540
2017 Term 34 44 11 0 5 6 0 83 6 18
2017 Casual 78 22 0 0 0 0 0 100 0 12
2017 Student 63 37 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 46 36 11 4 3 0 0 83 7 562
2014 Casual 80 20 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 44 37 10 5 3 0 0 82 8 672
2011 Term 73 27 0 0 0 0 0 100 0 18
2011 Casual 71 29 0 0 0 0 0 100 0 13
2011 Student 46 54 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 38 42 10 7 3 0 0 80 10 729
2008 Term 49 36 3 9 4 0 0 85 12 31
2008 Student 67 17 9 7 0 0 0 85 7 12

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 34 15 6 5 7 4 71 13 615
2019 Casual 54 25 11 0 0 5 5 88 0 18
2019 Student 46 29 2 5 7 5 5 84 14 41
2018 Indeterminate (permanent) 23 34 16 12 5 6 5 64 19 521
2018 Casual 34 28 8 0 0 16 15 89 0 12
2018 Student 47 11 5 5 0 16 16 85 8 19
2017 Indeterminate (permanent) 28 31 15 9 7 5 5 66 18 539
2017 Term 18 23 24 12 17 0 6 44 31 17
2017 Casual 28 40 7 0 0 9 16 91 0 12
2017 Student 37 37 21 0 0 0 5 78 0 19
2014 Indeterminate (permanent) 27 30 18 10 8 4 4 62 19 563
2014 Casual 41 29 0 0 0 19 11 100 0 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 35 10 8 4 2 1 78 12 613
2019 Casual 41 38 0 14 0 7 0 85 15 18
2019 Student 37 32 7 5 5 12 2 80 11 41
2018 Indeterminate (permanent) 29 37 14 11 4 3 2 68 17 519
2018 Casual 48 18 11 8 8 0 8 72 17 12
2018 Student 42 26 5 26 0 0 0 68 26 19
2017 Indeterminate (permanent) 36 36 13 8 4 3 1 75 12 540
2017 Term 24 23 23 11 6 12 0 54 19 17
2017 Casual 52 16 9 16 0 0 9 74 17 12
2017 Student 32 21 21 21 0 5 0 56 22 19
2014 Indeterminate (permanent) 31 39 10 10 5 4 1 75 15 563
2014 Casual 41 38 0 10 0 0 10 89 11 10
2011 Indeterminate (permanent) 39 35 11 9 4 3 0 76 13 674
2011 Term 44 28 17 0 0 12 0 81 0 18
2011 Casual 47 15 23 0 0 8 7 73 0 13
2011 Student 16 31 16 22 7 8 0 51 32 13
2008 Indeterminate (permanent) 41 34 7 8 4 4 1 79 13 728
2008 Term 47 24 6 11 7 6 0 75 19 30
2008 Student 33 33 0 17 9 9 0 72 28 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 41 16 4 3 2 0 78 6 615
2019 Casual 66 18 12 4 0 0 0 84 4 18
2019 Student 49 37 7 2 0 5 0 90 3 41
2018 Indeterminate (permanent) 36 39 15 6 3 1 1 76 8 519
2018 Casual 48 33 11 0 0 8 0 88 0 12
2018 Student 37 42 16 5 0 0 0 79 5 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 24 21 12 9 13 3 51 24 616
2019 Casual 35 27 12 9 0 16 0 74 11 18
2019 Student 44 22 10 10 0 7 7 77 11 41
2018 Indeterminate (permanent) 17 23 18 14 11 13 4 48 30 519
2018 Casual 38 0 10 11 0 18 23 65 18 12
2018 Student 47 21 21 5 0 5 0 72 6 19
2017 Indeterminate (permanent) 15 22 21 13 13 11 5 44 31 540
2017 Term 17 33 16 10 5 5 12 61 19 18
2017 Casual 10 16 16 0 7 16 36 53 15 12
2017 Student 21 16 16 16 16 5 11 44 38 19
2014 Indeterminate (permanent) 15 18 20 14 14 14 6 41 35 563
2014 Casual 30 32 18 0 0 0 19 77 0 10
2011 Indeterminate (permanent) 14 19 17 15 13 17 6 43 35 678
2011 Term 18 17 24 5 6 12 18 50 16 17
2011 Casual 32 8 31 0 0 8 22 56 0 13
2011 Student 16 23 22 0 0 24 14 63 0 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 41 4 10 3 0 0 83 13 618
2019 Casual 50 39 0 11 0 0 0 89 11 18
2019 Student 44 34 2 17 2 0 0 78 20 41
2017 Indeterminate (permanent) 37 46 5 8 3 0 0 83 12 542
2017 Term 18 61 5 11 5 0 0 78 16 18
2017 Casual 77 16 0 7 0 0 0 93 7 12
2017 Student 37 47 5 11 0 0 0 84 11 19
2014 Indeterminate (permanent) 42 43 4 9 2 0 0 85 11 563
2014 Casual 29 71 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 44 45 3 5 2 0 0 90 7 677
2011 Term 67 33 0 0 0 0 0 100 0 18
2011 Casual 55 38 0 0 7 0 0 93 7 13
2011 Student 31 69 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 40 44 6 8 1 0 0 85 10 729
2008 Term 35 61 0 0 4 0 0 96 4 31
2008 Student 52 48 0 0 0 0 0 100 0 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 33 4 7 4 0 0 84 11 616
2019 Casual 67 23 0 0 9 0 0 91 9 18
2019 Student 49 34 2 10 5 0 0 83 15 41
2017 Indeterminate (permanent) 42 33 7 10 7 0 0 76 17 541
2017 Term 23 50 16 11 0 0 0 73 11 18
2017 Casual 67 17 0 10 0 7 0 90 10 12
2017 Student 68 32 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 31 30 8 18 13 0 0 61 31 563
2014 Casual 50 29 0 10 10 0 0 80 20 10
2011 Indeterminate (permanent) 47 35 7 8 3 0 0 83 10 677
2011 Term 55 39 6 0 0 0 0 94 0 18
2011 Casual 55 30 0 15 0 0 0 85 15 13
2011 Student 30 47 16 0 7 0 0 77 7 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 54 35 6 3 2 0 0 89 5 613
2019 Casual 63 27 0 9 0 0 0 91 9 18
2019 Student 76 15 5 5 0 0 0 90 5 41
2017 Indeterminate (permanent) 49 37 7 4 2 0 0 87 6 540
2017 Term 22 51 16 10 0 0 0 73 10 18
2017 Casual 55 36 10 0 0 0 0 90 0 12
2017 Student 53 47 0 0 0 0 0 100 0 19
2014 Indeterminate (permanent) 47 37 6 7 2 1 0 85 9 562
2014 Casual 59 20 0 0 0 0 20 100 0 10

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 29 5 9 2 0 0 84 11 618
2019 Casual 73 12 15 0 0 0 0 85 0 18
2019 Student 80 17 0 2 0 0 0 98 2 41
2017 Indeterminate (permanent) 51 32 6 8 4 0 0 83 11 542
2017 Term 53 24 6 17 0 0 0 77 17 17
2017 Casual 83 8 0 9 0 0 0 91 9 12
2017 Student 63 16 16 5 0 0 0 79 5 19
2014 Indeterminate (permanent) 50 30 6 9 4 0 1 81 13 563
2014 Casual 80 0 0 10 0 0 10 89 11 10
2011 Indeterminate (permanent) 56 25 5 10 3 0 1 82 13 677
2011 Term 78 6 5 12 0 0 0 84 12 18
2011 Casual 78 15 7 0 0 0 0 93 0 13
2011 Student 38 45 8 8 0 0 0 83 8 13
2008 Indeterminate (permanent) 54 26 5 11 3 0 0 80 14 728
2008 Term 56 25 0 3 13 0 3 84 16 31
2008 Student 67 9 17 0 7 0 0 76 7 12

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 69 20 3 5 2 0 0 90 7 614
2019 Casual 61 16 18 5 0 0 0 77 5 18
2019 Student 88 7 2 0 0 0 2 98 0 41
2017 Indeterminate (permanent) 63 27 3 4 2 0 0 91 6 540
2017 Term 43 35 5 5 5 0 6 83 11 18
2017 Casual 57 16 9 0 0 0 19 89 0 12
2017 Student 53 26 5 11 5 0 0 79 16 19
2014 Indeterminate (permanent) 72 19 3 5 2 0 0 91 7 563
2014 Casual 71 19 0 0 10 0 0 90 10 10
2011 Indeterminate (permanent) 70 20 3 5 2 0 1 91 7 678
2011 Term 77 17 6 0 0 0 0 94 0 18
2011 Casual 70 22 0 0 0 0 8 100 0 13
2011 Student 38 47 0 7 0 0 7 92 8 13
2008 Indeterminate (permanent) 70 17 3 5 2 0 1 89 8 729
2008 Term 60 25 6 3 6 0 0 85 8 31
2008 Student 67 17 0 9 7 0 0 85 15 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 86 10 1 1 0 0 0 97 2 612
2019 Casual 95 5 0 0 0 0 0 100 0 18
2019 Student 88 10 2 0 0 0 0 98 0 41
2017 Indeterminate (permanent) 80 15 2 1 1 0 0 96 2 542
2017 Term 77 18 0 5 0 0 0 95 5 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 84 11 0 0 5 0 0 95 5 19
2014 Indeterminate (permanent) 79 14 2 2 2 0 0 94 4 563
2014 Casual 100 0 0 0 0 0 0 100 0 10
2011 Indeterminate (permanent) 82 11 3 2 1 0 1 94 3 678
2011 Term 100 0 0 0 0 0 0 100 0 18
2011 Casual 78 22 0 0 0 0 0 100 0 13
2011 Student 63 37 0 0 0 0 0 100 0 13
2008 Indeterminate (permanent) 81 11 2 2 2 0 1 93 5 726
2008 Term 79 15 0 0 3 0 3 97 3 31
2008 Student 76 9 9 0 7 0 0 85 7 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 25 7 2 0 2 0 92 2 613
2019 Casual 67 19 0 7 0 7 0 92 8 18
2019 Student 73 23 5 0 0 0 0 95 0 40

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 47 9 5 2 1 5 83 8 617
2019 Casual 40 28 10 6 0 12 4 82 7 17
2019 Student 32 37 15 7 2 0 7 74 11 41

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 25 6 1 1 5 5 91 2 612
2019 Casual 61 23 0 0 0 6 10 100 0 17
2019 Student 61 15 2 5 0 7 10 91 6 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 618
2019 Casual 0 100 18
2018 Indeterminate (permanent) 15 85 523
2018 Casual 0 100 12

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 41 59 58

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 64 36 58

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 58

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 57

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 49 51 57

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 47 53 57

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 37 63 57

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 57

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 53 47 57

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 57

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 57

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 57

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 57

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 57

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 57

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 41 59 56

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 56

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 56

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 56

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 56

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 56

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 56

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 15 85 616

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 14 16 6 5 34 10 52 19 616
2019 Casual 26 16 4 6 0 32 16 81 11 18
2019 Student 38 13 3 0 5 40 3 87 9 40
2018 Indeterminate (permanent) 15 18 17 7 5 34 4 53 19 516
2018 Casual 23 8 11 0 0 36 22 74 0 12
2018 Student 16 5 21 5 0 32 21 44 11 19
2017 Indeterminate (permanent) 14 21 14 7 6 33 7 57 21 541
2017 Term 5 5 44 0 0 33 12 19 0 18
2017 Casual 18 0 7 7 0 43 25 56 22 12
2017 Student 21 16 11 0 0 42 11 78 0 19
2014 Indeterminate (permanent) 16 13 18 6 4 33 9 50 18 563
2014 Casual 20 11 18 0 0 40 10 63 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 34 13 5 2 8 1 78 8 617
2019 Casual 47 20 0 6 0 20 7 92 8 18
2019 Student 59 20 2 5 0 12 2 91 6 41
2018 Indeterminate (permanent) 33 32 13 6 2 11 1 75 10 517
2018 Casual 56 16 11 0 0 18 0 87 0 12
2018 Student 42 16 16 0 0 26 0 79 0 19
2017 Indeterminate (permanent) 28 33 16 6 3 13 1 71 10 541
2017 Term 18 27 33 5 0 11 5 54 6 18
2017 Casual 28 23 0 0 0 24 25 100 0 12
2017 Student 32 32 16 5 0 11 5 75 6 19
2014 Indeterminate (permanent) 24 29 18 6 3 18 2 67 11 563
2014 Casual 20 41 28 0 0 0 10 69 0 10
2011 Indeterminate (permanent) 31 35 15 6 3 9 0 74 10 676
2011 Term 43 34 6 0 0 17 0 93 0 18
2011 Casual 63 22 15 0 0 0 0 85 0 13
2011 Student 31 24 7 0 0 38 0 88 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 616
2018 Indeterminate (permanent) 6 94 521
2018 Casual 0 100 12

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 26 74 50
2018 Indeterminate (permanent) 39 61 32

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 77 23 50
2018 Indeterminate (permanent) 81 19 32

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 0 100 32

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 50
2018 Indeterminate (permanent) 0 100 32

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 0 100 32

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 48
2018 Indeterminate (permanent) 16 84 32

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 22 78 48
2018 Indeterminate (permanent) 24 76 32

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 48

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 48
2018 Indeterminate (permanent) 22 78 32

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 18 82 48
2018 Indeterminate (permanent) 23 77 32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 48
2018 Indeterminate (permanent) 0 100 32

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 48

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 48
2018 Indeterminate (permanent) 19 81 32

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 48
2018 Indeterminate (permanent) 0 100 32

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 48
2018 Indeterminate (permanent) 18 82 32

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 48
2018 Indeterminate (permanent) 0 100 32

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 48
2018 Indeterminate (permanent) 20 80 32

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 24 76 48
2018 Indeterminate (permanent) 38 62 32

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 12 88 48
2018 Indeterminate (permanent) 17 83 32

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 0 100 32

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 87 48

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 48

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 25 75 32

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 48

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 48
2018 Indeterminate (permanent) 41 59 32

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 19 81 30

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 15 85 30

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 27 73 30

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 52 48 30

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 0 100 30

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 56 44 30

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 615

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 14 15 3 2 39 9 61 10 619
2019 Casual 31 15 6 5 0 26 16 81 9 18
2019 Student 38 5 8 3 3 35 10 77 9 40
2018 Indeterminate (permanent) 17 14 20 2 3 39 4 55 9 520
2018 Casual 23 18 0 0 0 36 22 100 0 12
2018 Student 21 0 26 0 5 37 11 40 10 19
2017 Indeterminate (permanent) 14 18 15 3 3 39 9 61 11 541
2017 Term 16 5 44 0 0 28 6 32 0 18
2017 Casual 18 9 7 0 0 41 25 78 0 12
2017 Student 16 11 0 5 0 58 11 83 17 19
2014 Indeterminate (permanent) 15 13 15 2 2 42 11 59 8 563
2014 Casual 20 0 8 0 0 61 10 71 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 33 14 2 2 8 1 80 5 618
2019 Casual 59 19 11 0 0 11 0 88 0 18
2019 Student 66 10 7 2 0 10 5 89 3 41
2018 Indeterminate (permanent) 33 34 13 2 2 14 1 79 6 520
2018 Casual 64 18 0 0 0 18 0 100 0 12
2018 Student 47 11 16 5 5 16 0 69 13 19
2017 Indeterminate (permanent) 31 35 15 3 3 12 2 76 6 539
2017 Term 23 33 27 0 0 16 0 67 0 18
2017 Casual 35 16 0 0 0 24 25 100 0 12
2017 Student 32 21 11 5 5 21 5 71 14 19
2014 Indeterminate (permanent) 26 31 15 2 2 22 1 74 6 562
2014 Casual 30 30 11 0 0 18 10 84 0 10
2011 Indeterminate (permanent) 39 31 13 3 1 11 0 80 5 678
2011 Term 54 34 6 0 0 6 0 94 0 18
2011 Casual 60 15 16 0 0 9 0 82 0 12
2011 Student 47 31 0 0 0 22 0 100 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 20 80 616
2019 Casual 11 89 18
2019 Student 17 83 41
2017 Indeterminate (permanent) 22 78 542
2014 Indeterminate (permanent) 23 77 563
2014 Casual 0 100 10

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 91 9 122
2017 Indeterminate (permanent) 84 16 120
2014 Indeterminate (permanent) 85 15 131

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 34 4 7 6 0 0 83 13 109
2017 Indeterminate (permanent) 44 40 5 4 6 1 0 85 10 100
2014 Indeterminate (permanent) 46 33 6 8 5 1 1 81 13 111
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 64 22 7 3 3 1 0 88 5 615
2019 Casual 84 5 5 6 0 0 0 89 6 18
2019 Student 71 20 2 5 0 2 0 93 5 41
2018 Indeterminate (permanent) 53 27 7 6 5 1 1 82 11 522
2018 Casual 56 29 0 0 0 0 15 100 0 12
2018 Student 63 21 16 0 0 0 0 84 0 19
2017 Indeterminate (permanent) 55 27 9 5 3 2 0 83 8 541
2017 Term 50 17 28 5 0 0 0 66 5 18
2017 Casual 100 0 0 0 0 0 0 100 0 12
2017 Student 63 21 11 5 0 0 0 84 5 19

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 49 13 9 1 2 3 75 11 179

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 44 9 4 1 1 0 85 6 618
2019 Casual 43 31 0 0 0 25 0 100 0 18
2019 Student 46 37 7 2 0 7 0 89 3 41
2018 Indeterminate (permanent) 35 44 11 5 2 2 0 81 7 517
2018 Casual 42 51 0 0 0 0 8 100 0 12
2018 Student 37 26 16 5 5 11 0 71 12 19
2017 Indeterminate (permanent) 24 45 15 8 4 4 0 72 13 542
2017 Term 11 50 28 5 0 6 0 65 6 18
2017 Casual 23 17 26 0 0 25 9 61 0 12
2017 Student 21 37 21 5 5 11 0 65 12 19

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 42 14 7 3 1 0 75 10 615
2019 Casual 40 39 0 0 6 16 0 93 7 18
2019 Student 41 39 2 5 2 10 0 89 8 41
2018 Indeterminate (permanent) 29 41 13 12 4 2 0 71 16 519
2018 Casual 42 41 0 10 0 0 8 89 11 12
2018 Student 42 32 11 5 5 5 0 78 11 19
2017 Indeterminate (permanent) 19 43 17 13 6 2 0 63 20 541
2017 Term 5 28 23 22 16 6 0 35 41 18
2017 Casual 18 46 9 0 0 18 9 88 0 12
2017 Student 26 37 21 11 0 5 0 67 11 19

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 27 25 11 15 0 1 49 26 616
2019 Casual 32 7 32 23 6 0 0 40 28 17
2019 Student 41 24 12 7 12 2 0 68 20 41
2018 Indeterminate (permanent) 20 21 26 15 15 1 2 43 31 522
2018 Casual 31 11 35 16 8 0 0 42 23 12
2018 Student 11 21 21 21 26 0 0 32 47 19
2017 Indeterminate (permanent) 16 23 22 16 20 0 3 40 37 538
2017 Term 17 5 11 22 33 6 6 26 62 18
2017 Casual 18 49 8 0 7 0 18 81 9 12
2017 Student 21 37 5 21 11 0 5 61 33 19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 28 25 13 8 0 0 54 21 617
2019 Casual 50 25 17 0 7 0 0 76 7 18
2019 Student 51 29 10 5 0 5 0 85 5 41
2018 Indeterminate (permanent) 18 29 25 17 10 0 1 48 27 522
2018 Casual 45 29 26 0 0 0 0 74 0 12
2018 Student 32 16 26 11 11 5 0 50 22 19
2017 Indeterminate (permanent) 17 26 28 17 11 0 1 43 28 541
2017 Term 11 34 21 16 5 0 12 52 24 18
2017 Casual 40 16 18 9 0 0 18 68 10 12
2017 Student 47 26 21 0 5 0 0 74 5 19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 31 34 19 10 5 0 0 65 15 611
2019 Casual 54 14 17 7 0 7 0 74 8 18
2019 Student 68 20 10 0 0 2 0 90 0 41
2018 Indeterminate (permanent) 26 29 21 12 10 0 2 56 22 521
2018 Casual 38 47 0 0 8 0 8 92 8 12
2018 Student 32 21 16 16 11 5 0 56 28 19
2017 Indeterminate (permanent) 23 27 27 12 8 0 2 51 21 540
2017 Term 27 34 16 0 10 0 12 70 11 18
2017 Casual 55 0 9 0 0 18 18 87 0 12
2017 Student 63 21 5 11 0 0 0 84 11 19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 27 20 15 8 0 1 57 23 612
2019 Casual 60 10 19 8 0 0 4 73 8 17
2019 Student 56 20 10 2 7 5 0 79 10 41
2018 Indeterminate (permanent) 23 22 23 16 13 0 2 46 30 522
2018 Casual 48 11 18 0 8 0 15 69 9 12
2018 Student 32 5 21 21 16 5 0 39 39 19
2017 Indeterminate (permanent) 21 23 25 17 12 0 2 45 29 540
2017 Term 18 29 23 6 11 0 13 54 19 17
2017 Casual 30 0 34 0 9 0 28 41 12 12
2017 Student 63 21 11 0 5 0 0 84 5 19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 23 9 5 3 0 4 83 8 613
2019 Casual 75 5 4 0 0 0 16 95 0 18
2019 Student 80 13 3 0 0 3 3 97 0 40
2018 Indeterminate (permanent) 50 19 13 5 4 0 8 76 10 521
2018 Casual 64 17 0 0 0 0 20 100 0 11
2018 Student 53 21 5 5 11 5 0 78 17 19
2017 Indeterminate (permanent) 44 25 11 5 4 0 11 77 10 541
2017 Term 60 5 5 5 5 0 18 80 13 18
2017 Casual 65 0 0 0 0 9 26 100 0 12
2017 Student 84 11 0 0 0 0 5 100 0 19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 24 17 10 6 0 1 67 15 616
2019 Casual 73 5 10 12 0 0 0 78 12 18
2019 Student 49 24 7 7 7 5 0 77 15 41
2018 Indeterminate (permanent) 36 28 16 9 9 0 1 65 19 521
2018 Casual 56 26 10 0 0 0 8 89 0 12
2018 Student 53 5 21 11 11 0 0 58 21 19
2017 Indeterminate (permanent) 28 29 23 11 6 0 1 59 17 538
2017 Term 34 12 26 5 11 0 12 52 18 18
2017 Casual 74 0 9 0 0 0 18 90 0 12
2017 Student 42 47 11 0 0 0 0 89 0 19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 37 22 7 4 0 1 67 11 617
2019 Casual 62 11 20 0 0 0 7 79 0 18
2019 Student 44 32 10 10 0 2 2 79 10 41
2018 Indeterminate (permanent) 23 32 25 12 5 1 2 57 17 520
2018 Casual 49 29 8 0 0 0 15 91 0 12
2018 Student 33 22 22 22 0 0 0 56 22 18
2017 Indeterminate (permanent) 24 30 25 12 6 2 2 56 19 539
2017 Term 27 18 16 17 11 0 12 50 31 18
2017 Casual 51 14 0 0 0 17 18 100 0 12
2017 Student 53 32 5 5 5 0 0 84 11 19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 34 23 8 5 0 1 64 13 614
2019 Casual 44 24 25 0 0 0 7 73 0 18
2019 Student 41 34 15 5 0 2 2 79 5 41
2018 Indeterminate (permanent) 21 33 24 13 6 1 2 55 20 520
2018 Casual 53 31 0 8 0 0 8 91 9 11
2018 Student 56 6 22 11 6 0 0 61 17 18
2017 Indeterminate (permanent) 20 30 25 15 8 1 2 52 23 539
2017 Term 11 33 28 5 11 0 12 50 18 18
2017 Casual 51 0 14 0 0 17 18 78 0 12
2017 Student 58 16 16 11 0 0 0 74 11 19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 31 21 11 5 1 0 61 17 616
2019 Casual 49 12 30 9 0 0 0 61 9 18
2019 Student 23 38 13 15 8 3 3 63 24 40
2018 Indeterminate (permanent) 27 30 22 13 6 0 1 58 19 522
2018 Casual 49 25 8 10 0 0 8 81 11 12
2018 Student 29 18 18 29 6 0 0 47 35 17
2017 Indeterminate (permanent) 25 29 22 15 6 1 2 55 22 541
2017 Term 21 28 12 5 21 0 12 56 30 18
2017 Casual 48 26 0 9 0 0 18 90 10 12
2017 Student 26 42 11 16 5 0 0 68 21 19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 27 15 8 4 1 0 72 12 617
2019 Casual 79 10 11 0 0 0 0 89 0 17
2019 Student 61 20 7 2 5 2 2 85 8 41

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 38 33 16 7 5 1 0 71 12 612
2019 Casual 48 10 42 0 0 0 0 58 0 18
2019 Student 43 40 10 3 0 3 3 87 3 40
2018 Indeterminate (permanent) 32 29 19 12 6 0 1 62 19 521
2018 Casual 54 31 8 8 0 0 0 84 8 12
2018 Student 44 17 17 17 6 0 0 61 22 18
2017 Indeterminate (permanent) 31 31 20 10 6 0 2 63 17 539
2017 Term 33 27 22 0 5 0 12 69 6 18
2017 Casual 39 17 26 0 0 0 18 69 0 12
2017 Student 37 37 21 0 5 0 0 74 5 19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 57 22 11 4 5 0 1 79 9 617
2019 Casual 79 0 10 4 0 7 0 85 4 18
2019 Student 73 12 5 2 2 2 2 90 5 41
2018 Indeterminate (permanent) 54 21 12 6 5 0 2 77 11 518
2018 Casual 59 17 8 0 0 0 16 90 0 11
2018 Student 76 6 18 0 0 0 0 82 0 17
2017 Indeterminate (permanent) 49 23 14 7 6 0 2 73 12 542
2017 Term 63 17 10 5 0 0 5 84 5 18
2017 Casual 82 0 0 9 0 0 9 91 9 12
2017 Student 84 11 5 0 0 0 0 95 0 19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 12 4 1 2 1 7 92 4 617
2019 Casual 85 0 0 0 0 7 8 100 0 18
2019 Student 85 5 2 2 0 2 2 95 3 41
2018 Indeterminate (permanent) 70 13 4 2 2 1 7 91 5 517
2018 Casual 76 0 0 0 8 0 16 90 10 11
2018 Student 83 6 6 0 6 0 0 89 6 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 74 10 5 4 3 1 3 88 7 617
2019 Casual 100 0 0 0 0 0 0 100 0 18
2019 Student 80 7 0 2 2 2 5 95 5 41
2018 Indeterminate (permanent) 66 14 8 3 4 1 5 84 7 521
2018 Casual 85 0 0 0 0 0 15 100 0 12
2018 Student 89 0 11 0 0 0 0 89 0 18
2017 Indeterminate (permanent) 69 14 5 4 4 1 3 87 8 541
2017 Term 61 16 0 5 5 0 11 88 12 18
2017 Casual 75 0 7 0 9 0 9 83 9 12
2017 Student 84 16 0 0 0 0 0 100 0 19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 23 9 3 3 0 2 85 6 613
2019 Casual 88 5 0 7 0 0 0 93 7 18
2019 Student 71 12 5 0 5 2 5 89 5 41
2018 Indeterminate (permanent) 55 26 10 3 3 0 2 83 7 521
2018 Casual 84 0 0 8 0 0 8 92 8 12
2018 Student 83 11 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 53 26 10 5 3 0 3 82 8 539
2017 Term 52 32 5 0 5 0 5 89 6 18
2017 Casual 59 16 0 0 7 0 18 91 9 12
2017 Student 63 26 5 5 0 0 0 89 5 19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 19 8 5 3 0 2 83 8 614
2019 Casual 91 9 0 0 0 0 0 100 0 18
2019 Student 78 5 2 5 2 2 5 89 8 41
2018 Indeterminate (permanent) 55 19 12 7 6 0 2 75 13 521
2018 Casual 84 0 0 0 8 0 8 92 8 12
2018 Student 94 0 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 57 19 11 6 5 0 2 78 10 540
2017 Term 61 17 5 0 11 0 5 83 11 18
2017 Casual 82 0 0 0 0 0 18 100 0 12
2017 Student 79 16 0 5 0 0 0 95 5 19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 56 12 5 2 1 0 24 90 4 608
2019 Casual 76 0 0 0 0 0 24 100 0 18
2019 Student 73 0 0 0 0 2 24 100 0 41
2018 Indeterminate (permanent) 51 12 7 3 2 0 26 85 6 521
2018 Casual 56 0 0 0 8 0 36 88 12 12
2018 Student 89 0 6 0 0 0 6 94 0 18
2017 Indeterminate (permanent) 50 11 7 3 1 0 29 85 5 541
2017 Term 61 0 5 0 0 0 33 92 0 18
2017 Casual 65 7 0 0 0 0 28 100 0 12
2017 Student 79 5 0 0 0 0 16 100 0 19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 16 6 2 0 0 5 91 3 613
2019 Casual 95 0 5 0 0 0 0 95 0 18
2019 Student 88 5 0 0 0 2 5 100 0 41
2018 Indeterminate (permanent) 64 19 6 2 1 0 8 90 3 522
2018 Casual 66 15 0 0 0 0 18 100 0 12
2018 Student 83 11 0 6 0 0 0 94 6 18
2017 Indeterminate (permanent) 69 16 6 2 0 0 7 91 2 538
2017 Term 50 21 0 0 0 0 28 100 0 18
2017 Casual 75 7 0 0 0 0 18 100 0 12
2017 Student 84 16 0 0 0 0 0 100 0 19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 82 8 3 1 1 0 4 94 2 616
2019 Casual 66 10 4 10 6 0 4 79 17 18
2019 Student 60 20 5 3 8 5 0 84 11 40
2018 Indeterminate (permanent) 76 12 4 1 2 1 5 93 2 521
2018 Casual 42 8 0 18 16 0 18 59 41 12
2018 Student 67 11 11 6 0 0 6 82 6 18
2017 Indeterminate (permanent) 74 11 5 2 2 1 6 90 4 541
2017 Term 34 28 16 0 16 0 6 66 17 18
2017 Casual 30 7 9 8 27 0 19 46 43 12
2017 Student 37 32 16 16 0 0 0 68 16 19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 50 26 16 4 2 0 1 77 6 616
2019 Casual 74 15 0 5 6 0 0 89 11 17
2019 Student 46 24 15 7 2 2 2 74 10 41
2018 Indeterminate (permanent) 43 31 16 4 3 0 3 76 7 521
2018 Casual 56 29 0 8 0 0 8 92 8 12
2018 Student 61 17 17 0 0 0 6 82 0 18
2017 Indeterminate (permanent) 43 31 16 5 3 0 2 76 8 540
2017 Term 28 29 32 0 5 0 6 61 5 18
2017 Casual 82 0 0 0 0 0 18 100 0 12
2017 Student 47 32 5 11 5 0 0 79 16 19

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 35 33 11 2 0 0 54 13 618
2019 Casual 39 21 32 7 0 0 0 61 7 18
2019 Student 46 32 15 2 2 2 0 80 5 41
2018 Indeterminate (permanent) 14 34 35 13 4 0 0 48 17 522
2018 Casual 41 31 19 0 0 0 8 79 0 11
2018 Student 37 37 16 5 5 0 0 74 11 19
2017 Indeterminate (permanent) 8 31 41 15 4 0 0 39 20 541
2017 Term 12 22 33 26 0 0 6 37 28 18
2017 Casual 50 25 16 0 0 0 9 83 0 12
2017 Student 21 63 11 5 0 0 0 84 5 19

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 5 17 41 21 15 0 0 36 23 617
2019 Casual 24 12 26 16 16 0 5 34 38 18
2019 Student 8 5 20 38 28 3 0 67 13 40
2018 Indeterminate (permanent) 9 20 37 24 10 0 0 34 29 518
2018 Casual 0 10 0 26 42 0 22 87 13 12
2018 Student 11 0 37 42 11 0 0 53 11 19
2017 Indeterminate (permanent) 7 19 42 23 8 0 0 32 26 539
2017 Term 10 28 11 22 17 6 6 45 43 18
2017 Casual 0 10 33 22 27 0 9 53 11 12
2017 Student 0 5 26 47 16 0 5 67 6 19
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 28 24 14 11 2 1 20 80 616
2019 Casual 10 26 17 18 21 7 0 11 89 18
2019 Student 49 24 7 12 0 5 2 53 47 41
2018 Indeterminate (permanent) 25 22 25 13 13 2 1 25 75 521
2018 Casual 31 0 43 10 0 0 16 37 63 12
2018 Student 26 16 16 11 21 11 0 29 71 19
2017 Indeterminate (permanent) 23 26 22 12 12 3 1 24 76 542
2017 Term 25 17 17 12 29 0 0 25 75 17
2017 Casual 25 41 16 0 0 10 9 31 69 12
2017 Student 37 21 11 5 11 16 0 44 56 19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 66 34 484
2019 Casual 79 21 14
2019 Student 78 22 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 33 67 471
2019 Casual 42 58 15
2019 Student 47 53 17
2018 Indeterminate (permanent) 20 80 379
2018 Student 75 25 12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 17 17 13 15 1 6 52 30 603
2019 Casual 11 23 7 21 7 14 16 50 40 18
2019 Student 53 5 3 8 0 5 28 85 11 40
2018 Indeterminate (permanent) 31 16 15 13 17 1 7 51 33 522
2018 Casual 38 10 0 8 0 0 44 86 14 12
2018 Student 16 37 21 5 5 0 16 63 13 19

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 24 16 20 14 1 7 45 38 470
2019 Casual 38 28 9 11 7 0 7 71 19 14
2019 Student 41 12 12 12 0 0 24 69 15 17
2018 Indeterminate (permanent) 13 22 17 21 17 2 8 39 42 379
2018 Student 17 42 17 8 17 0 0 58 25 12
2017 Indeterminate (permanent) 12 23 15 20 16 2 12 41 42 396
2017 Term 8 8 23 21 40 0 0 15 62 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 14 16 21 33 2 8 22 60 469
2019 Casual 19 11 9 36 26 0 0 29 61 14
2019 Student 24 18 24 18 0 0 18 50 21 17
2018 Indeterminate (permanent) 2 8 16 20 44 2 8 11 71 380
2018 Student 0 0 33 17 50 0 0 0 67 12
2017 Indeterminate (permanent) 1 7 10 18 50 2 11 10 79 393
2017 Term 0 8 16 8 69 0 0 8 77 13
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