2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 46 8 8 6 0 0 79 13 52
2019 IS-04 31 62 8 0 0 0 0 92 0 13
2019 IS-05 27 45 9 14 5 0 0 73 18 22
2018 IS 31 50 17 3 0 0 0 81 3 36
2018 IS-03 45 55 0 0 0 0 0 100 0 11
2018 IS-05 23 46 31 0 0 0 0 69 0 13

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 49 9 2 8 0 0 81 9 53
2019 IS-04 38 54 8 0 0 0 0 92 0 13
2019 IS-05 27 55 9 5 5 0 0 82 9 22
2018 IS 31 53 11 3 3 0 0 83 6 36
2018 IS-03 55 36 9 0 0 0 0 91 0 11
2018 IS-05 31 54 8 8 0 0 0 85 8 13

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 52 8 4 4 0 0 85 8 52
2019 IS-04 15 85 0 0 0 0 0 100 0 13
2019 IS-05 24 52 14 10 0 0 0 76 10 21
2018 IS 49 30 16 5 0 0 0 78 5 37
2018 IS-03 73 27 0 0 0 0 0 100 0 11
2018 IS-05 38 31 23 8 0 0 0 69 8 13

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 40 43 9 4 4 0 0 83 8 53
2019 IS-04 38 62 0 0 0 0 0 100 0 13
2019 IS-05 27 50 14 9 0 0 0 77 9 22
2018 IS 27 54 14 3 3 0 0 81 5 37
2018 IS-03 45 55 0 0 0 0 0 100 0 11
2018 IS-05 23 54 23 0 0 0 0 77 0 13

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 32 21 15 8 0 0 57 23 53
2019 IS-04 31 46 8 15 0 0 0 77 15 13
2019 IS-05 9 32 23 27 9 0 0 41 36 22
2018 IS 28 39 14 14 3 3 0 69 17 36
2018 IS-03 50 40 0 0 0 10 0 100 0 10
2018 IS-05 15 46 8 31 0 0 0 62 31 13

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 34 17 13 8 0 2 62 21 53
2019 IS-04 23 54 15 8 0 0 0 77 8 13
2019 IS-05 14 32 14 27 14 0 0 45 41 22
2018 IS 28 44 11 14 3 0 0 72 17 36
2018 IS-03 50 40 0 10 0 0 0 90 10 10
2018 IS-05 15 46 15 23 0 0 0 62 23 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 23 11 25 9 2 0 54 35 53
2019 IS-04 23 54 8 15 0 0 0 77 15 13
2019 IS-05 23 14 9 41 14 0 0 36 55 22
2018 IS 39 14 17 19 8 3 0 54 29 36
2018 IS-03 80 0 10 10 0 0 0 80 10 10
2018 IS-05 23 8 23 31 8 8 0 33 42 13
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 64 19 9 0 2 4 2 88 2 53
2019 IS-04 62 23 15 0 0 0 0 85 0 13
2019 IS-05 64 18 14 0 0 0 5 86 0 22

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 15 8 6 9 2 0 77 15 53
2019 IS-04 69 23 8 0 0 0 0 92 0 13
2019 IS-05 59 9 14 9 9 0 0 68 18 22
2018 IS 54 24 5 3 5 5 3 85 9 37
2018 IS-03 45 45 0 0 0 0 9 100 0 11
2018 IS-05 62 15 8 8 0 8 0 83 8 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 19 11 11 2 2 0 75 13 53
2019 IS-04 54 23 15 8 0 0 0 77 8 13
2019 IS-05 55 18 9 18 0 0 0 73 18 22
2018 IS 44 39 3 3 8 0 3 86 11 36
2018 IS-03 40 50 0 0 0 0 10 100 0 10
2018 IS-05 62 23 8 0 8 0 0 85 8 13

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 21 8 8 6 0 0 79 13 53
2019 IS-04 62 31 0 8 0 0 0 92 8 13
2019 IS-05 55 23 14 5 5 0 0 77 9 22
2018 IS 46 27 8 11 5 0 3 75 17 37
2018 IS-03 55 27 0 9 0 0 9 90 10 11
2018 IS-05 46 23 15 15 0 0 0 69 15 13

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 32 15 9 9 6 0 64 20 53
2019 IS-04 23 54 8 8 0 8 0 83 8 13
2019 IS-05 23 18 27 14 18 0 0 41 32 22
2018 IS 19 35 14 16 8 8 0 59 26 37
2018 IS-03 36 9 18 18 0 18 0 56 22 11
2018 IS-05 8 31 8 31 15 8 0 42 50 13

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 30 17 15 8 4 0 59 24 53
2019 IS-04 15 54 15 8 0 8 0 75 8 13
2019 IS-05 23 18 23 23 14 0 0 41 36 22
2018 IS 19 43 16 14 5 3 0 64 19 37
2018 IS-03 36 36 9 9 0 9 0 80 10 11
2018 IS-05 8 38 15 31 8 0 0 46 38 13

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 40 10 15 12 6 0 61 29 52
2019 IS-04 8 67 8 8 8 0 0 75 17 12
2019 IS-05 14 27 14 32 9 5 0 43 43 22
2018 IS 11 39 17 25 3 6 0 53 29 36
2018 IS-03 20 40 10 20 0 10 0 67 22 10
2018 IS-05 0 46 15 31 0 8 0 50 33 13

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 25 15 26 9 4 0 47 37 53
2019 IS-04 8 31 15 46 0 0 0 38 46 13
2019 IS-05 14 23 18 27 14 5 0 38 43 22
2018 IS 5 30 30 24 8 3 0 36 33 37
2018 IS-03 9 18 36 27 0 9 0 30 30 11
2018 IS-05 8 31 23 31 8 0 0 38 38 13
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 34 17 11 4 0 0 68 15 53
2019 IS-04 38 38 15 8 0 0 0 77 8 13
2019 IS-05 27 41 14 18 0 0 0 68 18 22
2018 IS 27 41 16 14 3 0 0 68 16 37
2018 IS-03 27 45 18 9 0 0 0 73 9 11
2018 IS-05 38 23 15 23 0 0 0 62 23 13

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 40 9 13 13 0 0 64 26 53
2019 IS-04 38 23 15 15 8 0 0 62 23 13
2019 IS-05 14 50 9 18 9 0 0 64 27 22
2018 IS 14 43 19 16 8 0 0 57 24 37
2018 IS-03 9 45 27 18 0 0 0 55 18 11
2018 IS-05 15 38 23 15 8 0 0 54 23 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 25 9 8 4 2 0 79 12 53
2019 IS-04 62 23 15 0 0 0 0 85 0 13
2019 IS-05 41 36 5 14 5 0 0 77 18 22
2018 IS 32 43 14 3 5 0 3 78 8 37
2018 IS-03 36 45 9 0 0 0 9 90 0 11
2018 IS-05 38 46 8 8 0 0 0 85 8 13

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 46 13 17 4 0 0 65 21 52
2019 IS-04 23 54 0 23 0 0 0 77 23 13
2019 IS-05 10 57 5 19 10 0 0 67 29 21
2018 IS 27 43 11 14 5 0 0 70 19 37
2018 IS-03 18 55 9 18 0 0 0 73 18 11
2018 IS-05 54 23 15 8 0 0 0 77 8 13

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 21 32 17 9 2 0 40 27 53
2019 IS-04 31 23 38 8 0 0 0 54 8 13
2019 IS-05 9 18 41 14 14 5 0 29 29 22
2018 IS 16 32 14 22 8 8 0 53 32 37
2018 IS-03 27 27 9 27 9 0 0 55 36 11
2018 IS-05 15 38 0 23 8 15 0 64 36 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 23 26 19 13 19 0 0 49 32 53
2019 IS-04 23 31 15 23 8 0 0 54 31 13
2019 IS-05 18 27 23 14 18 0 0 45 32 22
2018 IS 22 19 16 19 19 3 3 43 40 37
2018 IS-03 36 9 0 36 18 0 0 45 55 11
2018 IS-05 23 23 15 15 15 0 8 50 33 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 49 25 8 8 6 4 2 78 14 53
2019 IS-04 69 31 0 0 0 0 0 100 0 13
2019 IS-05 41 27 14 0 9 9 0 75 10 22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 53 15 6 9 9 2 6 73 20 53
2019 IS-04 54 23 8 8 8 0 0 77 15 13
2019 IS-05 59 9 5 9 14 0 5 71 24 22

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 43 30 19 2 4 0 2 75 6 53
2019 IS-04 38 38 23 0 0 0 0 77 0 13
2019 IS-05 50 23 14 0 9 0 5 76 10 22

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 25 20 0 6 2 2 73 6 51
2019 IS-04 38 38 23 0 0 0 0 77 0 13
2019 IS-05 50 18 23 0 5 0 5 71 5 22

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 13 10 8 15 8 8 61 27 52
2019 IS-04 46 15 0 8 8 8 15 80 20 13
2019 IS-05 33 5 14 10 19 10 10 47 35 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 89 8 2 0 0 0 2 98 0 53
2019 IS-04 85 15 0 0 0 0 0 100 0 13
2019 IS-05 95 0 0 0 0 0 5 100 0 22

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 72 9 6 4 2 6 2 88 6 53
2019 IS-04 77 8 8 8 0 0 0 85 8 13
2019 IS-05 59 14 9 5 0 9 5 84 5 22

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 6 4 2 0 6 4 94 2 53
2019 IS-04 85 8 0 0 0 0 8 100 0 13
2019 IS-05 77 0 9 5 0 9 0 85 5 22

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 45 4 8 6 0 0 83 13 53
2019 IS-04 38 54 8 0 0 0 0 92 0 13
2019 IS-05 32 55 0 9 5 0 0 86 14 22
2018 IS 25 50 8 11 6 0 0 75 17 36
2018 IS-03 45 45 0 9 0 0 0 91 9 11
2018 IS-05 25 42 17 17 0 0 0 67 17 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 30 9 6 8 0 0 77 13 53
2019 IS-04 54 38 0 8 0 0 0 92 8 13
2019 IS-05 41 32 18 5 5 0 0 73 9 22
2018 IS 38 38 8 11 5 0 0 76 16 37
2018 IS-03 55 27 9 9 0 0 0 82 9 11
2018 IS-05 31 38 8 23 0 0 0 69 23 13

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 42 30 9 15 4 0 0 72 19 53
2019 IS-04 38 46 8 8 0 0 0 85 8 13
2019 IS-05 45 27 5 23 0 0 0 73 23 22
2018 IS 27 57 3 5 8 0 0 84 14 37
2018 IS-03 36 64 0 0 0 0 0 100 0 11
2018 IS-05 38 31 8 15 8 0 0 69 23 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 28 49 9 8 4 2 0 79 12 53
2019 IS-04 31 69 0 0 0 0 0 100 0 13
2019 IS-05 27 41 14 9 5 5 0 71 14 22
2018 IS 24 51 8 8 3 5 0 80 11 37
2018 IS-03 45 36 9 0 0 9 0 90 0 11
2018 IS-05 15 62 8 15 0 0 0 77 15 13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 38 4 8 4 0 2 85 12 53
2019 IS-04 46 54 0 0 0 0 0 100 0 13
2019 IS-05 55 23 0 18 5 0 0 77 23 22
2018 IS 39 50 6 3 3 0 0 89 6 36
2018 IS-03 45 55 0 0 0 0 0 100 0 11
2018 IS-05 58 33 8 0 0 0 0 92 0 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 27 29 12 6 0 0 54 17 52
2019 IS-04 38 38 15 0 8 0 0 77 8 13
2019 IS-05 18 23 32 18 9 0 0 41 27 22
2018 IS 35 32 16 11 5 0 0 68 16 37
2018 IS-03 36 45 18 0 0 0 0 82 0 11
2018 IS-05 31 38 15 15 0 0 0 69 15 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 67 19 6 2 2 4 0 90 4 52
2019 IS-04 77 23 0 0 0 0 0 100 0 13
2019 IS-05 67 14 10 5 0 5 0 85 5 21

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 IS 26 32 42 53
2019 IS-04 15 38 46 13
2019 IS-05 36 14 50 22
2018 IS 28 33 39 36
2018 IS-03 20 40 40 10
2018 IS-05 31 38 31 13

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 IS 14 21 57 0 0 7 14
2018 IS 20 40 30 0 0 10 10
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 45 38 9 4 2 2 0 85 6 53
2019 IS-04 38 54 8 0 0 0 0 92 0 13
2019 IS-05 50 36 9 5 0 0 0 86 5 22
2018 IS 35 51 8 3 3 0 0 86 5 37
2018 IS-03 36 55 0 9 0 0 0 91 9 11
2018 IS-05 38 62 0 0 0 0 0 100 0 13

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 45 13 2 9 4 0 75 12 53
2019 IS-04 23 62 15 0 0 0 0 85 0 13
2019 IS-05 23 41 5 5 18 9 0 70 25 22
2018 IS 28 44 14 3 11 0 0 72 14 36
2018 IS-03 45 45 9 0 0 0 0 91 0 11
2018 IS-05 25 42 8 8 17 0 0 67 25 12

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 26 38 15 2 0 2 17 44 53
2019 IS-04 0 38 31 23 0 0 8 25 42 13
2019 IS-05 18 27 45 9 0 0 0 9 45 22
2018 IS 19 16 51 11 3 0 0 14 35 37
2018 IS-03 9 18 55 9 9 0 0 18 27 11
2018 IS-05 31 8 54 8 0 0 0 8 38 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 32 30 9 4 4 4 14 53 53
2019 IS-04 8 31 31 15 0 8 8 18 45 13
2019 IS-05 23 41 32 0 0 5 0 0 67 22
2018 IS 16 19 38 24 3 0 0 27 35 37
2018 IS-03 0 0 64 27 9 0 0 36 0 11
2018 IS-05 23 31 31 15 0 0 0 15 54 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 21 31 12 2 0 4 14 54 52
2019 IS-04 23 8 54 8 0 0 8 8 33 13
2019 IS-05 33 19 29 19 0 0 0 19 52 21
2018 IS 30 27 32 5 3 0 3 8 58 37
2018 IS-03 27 36 27 0 9 0 0 9 64 11
2018 IS-05 31 23 31 8 0 0 8 8 58 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 23 40 8 6 0 2 14 45 52
2019 IS-04 15 8 54 8 8 0 8 17 25 13
2019 IS-05 33 19 38 10 0 0 0 10 52 21
2018 IS 27 19 32 16 3 0 3 19 47 37
2018 IS-03 9 36 45 9 0 0 0 9 45 11
2018 IS-05 38 15 31 8 0 0 8 8 58 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 26 19 17 4 0 4 22 59 53
2019 IS-04 0 31 31 23 8 0 8 33 33 13
2019 IS-05 45 27 18 9 0 0 0 9 73 22
2018 IS 24 16 35 16 3 0 5 20 43 37
2018 IS-03 9 27 36 27 0 0 0 27 36 11
2018 IS-05 23 15 38 8 0 0 15 9 45 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 28 30 19 8 0 4 27 41 53
2019 IS-04 0 54 23 8 8 0 8 17 58 13
2019 IS-05 18 27 23 23 5 0 5 29 48 22
2018 IS 14 8 43 22 8 0 5 31 23 37
2018 IS-03 0 9 64 9 18 0 0 27 9 11
2018 IS-05 15 15 31 23 0 0 15 27 36 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 30 36 8 6 0 4 14 49 53
2019 IS-04 0 38 38 8 8 0 8 17 42 13
2019 IS-05 23 27 41 9 0 0 0 9 50 22
2018 IS 17 36 25 14 6 0 3 20 54 36
2018 IS-03 9 45 18 18 9 0 0 27 55 11
2018 IS-05 15 31 23 15 8 0 8 25 50 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 13 32 25 8 0 2 33 35 53
2019 IS-04 8 15 46 15 8 0 8 25 25 13
2019 IS-05 23 23 32 18 5 0 0 23 45 22

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 26 17 21 25 0 0 38 45 53
2019 IS-04 15 38 15 15 15 0 0 54 31 13
2019 IS-05 5 14 23 23 36 0 0 18 59 22

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 30 2 6 6 0 2 87 12 53
2019 IS-04 38 46 8 8 0 0 0 85 8 13
2019 IS-05 55 32 0 0 9 0 5 90 10 22
2018 IS 59 16 3 3 14 3 3 80 17 37
2018 IS-03 64 9 0 9 18 0 0 73 27 11
2018 IS-05 54 31 0 0 8 0 8 92 8 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 55 36 2 4 4 0 0 91 8 53
2019 IS-04 46 46 8 0 0 0 0 92 0 13
2019 IS-05 50 36 0 9 5 0 0 86 14 22
2018 IS 68 22 3 0 5 0 3 92 6 37
2018 IS-03 64 27 9 0 0 0 0 91 0 11
2018 IS-05 77 8 0 0 8 0 8 92 8 13

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 58 28 2 8 4 0 0 87 11 53
2019 IS-04 54 38 8 0 0 0 0 92 0 13
2019 IS-05 59 27 0 14 0 0 0 86 14 22
2018 IS 51 43 0 0 5 0 0 95 5 37
2018 IS-03 45 55 0 0 0 0 0 100 0 11
2018 IS-05 69 31 0 0 0 0 0 100 0 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 42 8 13 2 0 0 77 15 53
2019 IS-04 38 54 0 8 0 0 0 92 8 13
2019 IS-05 27 41 9 23 0 0 0 68 23 22
2018 IS 25 50 8 8 6 3 0 77 14 36
2018 IS-03 30 40 10 20 0 0 0 70 20 10
2018 IS-05 38 38 8 0 8 8 0 83 8 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 33 40 10 10 2 6 0 78 12 52
2019 IS-04 31 46 0 23 0 0 0 77 23 13
2019 IS-05 27 41 14 5 0 14 0 79 5 22
2018 IS 33 47 3 8 6 3 0 83 14 36
2018 IS-03 50 50 0 0 0 0 0 100 0 10
2018 IS-05 38 38 0 15 0 8 0 83 17 13

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 55 6 6 2 0 0 87 8 53
2019 IS-04 31 69 0 0 0 0 0 100 0 13
2019 IS-05 18 59 9 14 0 0 0 77 14 22
2018 IS 36 44 11 6 3 0 0 81 8 36
2018 IS-03 50 30 20 0 0 0 0 80 0 10
2018 IS-05 31 46 15 8 0 0 0 77 8 13

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 32 32 8 9 11 4 4 69 22 53
2019 IS-04 23 46 8 8 8 8 0 75 17 13
2019 IS-05 27 27 5 14 14 5 9 63 32 22
2018 IS 32 32 11 3 8 11 3 75 13 37
2018 IS-03 27 45 9 9 0 9 0 80 10 11
2018 IS-05 46 31 0 0 8 8 8 91 9 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 38 17 13 11 2 0 58 25 53
2019 IS-04 15 46 15 15 8 0 0 62 23 13
2019 IS-05 9 36 18 23 9 5 0 48 33 22
2018 IS 22 41 5 22 3 5 3 68 26 37
2018 IS-03 27 18 9 18 0 18 9 63 25 11
2018 IS-05 23 54 0 23 0 0 0 77 23 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 38 26 13 9 0 0 51 23 53
2019 IS-04 15 46 23 15 0 0 0 62 15 13
2019 IS-05 5 36 27 14 18 0 0 41 32 22
2018 IS 22 41 19 14 3 3 0 64 17 37
2018 IS-03 36 18 27 9 0 9 0 60 10 11
2018 IS-05 15 54 8 23 0 0 0 69 23 13

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 17 23 15 13 17 2 37 35 53
2019 IS-04 8 23 38 8 8 15 0 36 18 13
2019 IS-05 9 23 14 9 18 23 5 44 38 22
2018 IS 14 24 16 24 8 8 5 44 38 37
2018 IS-03 36 0 18 27 0 9 9 44 33 11
2018 IS-05 8 38 15 8 15 8 8 55 27 13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 36 4 17 9 0 0 70 26 53
2019 IS-04 23 54 0 23 0 0 0 77 23 13
2019 IS-05 36 23 5 18 18 0 0 59 36 22

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 31 37 12 6 15 0 0 67 21 52
2019 IS-04 31 46 8 8 8 0 0 77 15 13
2019 IS-05 29 33 10 5 24 0 0 62 29 21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 36 30 8 21 6 0 0 66 26 53
2019 IS-04 38 31 0 31 0 0 0 69 31 13
2019 IS-05 36 27 5 18 14 0 0 64 32 22

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 62 25 8 2 4 0 0 87 6 52
2019 IS-04 54 38 8 0 0 0 0 92 0 13
2019 IS-05 62 29 0 0 10 0 0 90 10 21

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 79 9 4 2 4 0 2 90 6 53
2019 IS-04 77 8 0 0 8 0 8 92 8 13
2019 IS-05 77 14 5 0 5 0 0 91 5 22

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 77 11 4 2 0 2 4 94 2 53
2019 IS-04 69 15 8 0 0 0 8 92 0 13
2019 IS-05 73 18 5 5 0 0 0 91 5 22

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 47 19 15 6 4 2 8 73 10 53
2019 IS-04 46 15 31 0 0 0 8 67 0 13
2019 IS-05 55 18 9 9 9 0 0 73 18 22

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 45 4 11 8 2 0 77 19 53
2019 IS-04 23 46 0 15 15 0 0 69 31 13
2019 IS-05 23 55 5 5 9 5 0 81 14 22

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 25 9 0 4 6 0 86 4 53
2019 IS-04 54 31 8 0 0 8 0 92 0 13
2019 IS-05 50 27 9 0 5 9 0 85 5 22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 23 77 53
2019 IS-05 23 77 22
2018 IS 30 70 37

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 12
2018 IS 0 100 11

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 12
2018 IS 0 100 11

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 12

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 55 45 11
2018 IS 45 55 11

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 45 55 11

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 55 45 11
2018 IS 45 55 11

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 55 45 11

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 45 55 11

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 45 55 11

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 45 55 11

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 55 45 11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 IS 0 100 11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 0 100 11
2018 IS 0 100 11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 27 73 52
2019 IS-05 29 71 21

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 8 9 13 13 17 32 8 28 50 53
2019 IS-04 8 15 15 15 8 31 8 38 38 13
2019 IS-05 0 5 18 5 23 45 5 9 55 22
2018 IS 3 19 11 14 8 43 3 40 40 37
2018 IS-03 9 27 0 9 9 45 0 67 33 11
2018 IS-05 0 15 15 0 8 62 0 40 20 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 17 21 17 9 19 0 42 33 53
2019 IS-04 15 31 23 8 0 23 0 60 10 13
2019 IS-05 9 9 27 18 14 23 0 24 41 22
2018 IS 14 24 22 11 8 22 0 48 24 37
2018 IS-03 27 27 9 18 0 18 0 67 22 11
2018 IS-05 0 31 31 0 8 31 0 44 11 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 11 89 53

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 9 91 53

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 4 23 4 8 42 8 33 22 53
2019 IS-04 23 0 15 15 0 38 8 43 29 13
2019 IS-05 0 0 23 0 14 59 5 0 38 22
2018 IS 8 17 22 3 0 47 3 50 6 36
2018 IS-03 30 20 10 0 0 40 0 83 0 10
2018 IS-05 0 8 31 0 0 62 0 20 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 26 13 30 8 6 17 0 48 16 53
2019 IS-04 31 8 31 15 0 15 0 45 18 13
2019 IS-05 18 14 23 9 9 27 0 44 25 22
2018 IS 16 38 19 5 0 22 0 69 7 37
2018 IS-03 36 27 18 0 0 18 0 78 0 11
2018 IS-05 0 38 31 0 0 31 0 56 0 13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 6 94 53
2019 IS-04 8 92 13
2019 IS-05 9 91 22
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 68 21 2 4 4 2 0 90 8 53
2019 IS-04 77 23 0 0 0 0 0 100 0 13
2019 IS-05 68 18 5 9 0 0 0 86 9 22
2018 IS 59 22 11 0 5 0 3 83 6 37
2018 IS-03 64 9 18 0 0 0 9 80 0 11
2018 IS-05 69 23 8 0 0 0 0 92 0 13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 13 20 20 13 13 20 0 42 33 15

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 43 13 19 4 0 0 64 23 53
2019 IS-04 15 62 15 8 0 0 0 77 8 13
2019 IS-05 18 36 18 18 9 0 0 55 27 22
2018 IS 17 43 11 20 9 0 0 60 29 35
2018 IS-03 27 36 9 27 0 0 0 64 27 11
2018 IS-05 8 58 17 17 0 0 0 67 17 12

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 26 21 23 15 0 0 42 38 53
2019 IS-04 15 38 23 23 0 0 0 54 23 13
2019 IS-05 9 27 14 27 23 0 0 36 50 22
2018 IS 19 32 19 22 3 5 0 54 26 37
2018 IS-03 36 27 9 18 0 9 0 70 20 11
2018 IS-05 8 31 31 31 0 0 0 38 31 13

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 12 21 27 15 25 0 0 33 40 52
2019 IS-04 15 15 23 8 38 0 0 31 46 13
2019 IS-05 5 29 24 24 19 0 0 33 43 21
2018 IS 14 19 30 16 22 0 0 32 38 37
2018 IS-03 18 27 18 18 18 0 0 45 36 11
2018 IS-05 8 15 46 8 23 0 0 23 31 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 21 19 32 17 11 0 0 40 28 53
2019 IS-04 31 15 38 8 8 0 0 46 15 13
2019 IS-05 14 14 41 18 14 0 0 27 32 22
2018 IS 11 30 35 8 16 0 0 41 24 37
2018 IS-03 9 27 64 0 0 0 0 36 0 11
2018 IS-05 15 31 23 15 15 0 0 46 31 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 28 23 17 15 0 0 45 32 53
2019 IS-04 38 38 8 15 0 0 0 77 15 13
2019 IS-05 5 27 32 14 23 0 0 32 36 22
2018 IS 8 36 22 17 17 0 0 44 33 36
2018 IS-03 0 36 27 27 9 0 0 36 36 11
2018 IS-05 8 33 25 17 17 0 0 42 33 12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 17 11 21 25 26 0 0 28 51 53
2019 IS-04 15 15 38 8 23 0 0 31 31 13
2019 IS-05 9 9 14 27 41 0 0 18 68 22
2018 IS 22 27 14 19 19 0 0 49 38 37
2018 IS-03 18 36 18 27 0 0 0 55 27 11
2018 IS-05 23 23 8 23 23 0 0 46 46 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 35 21 23 12 6 0 4 58 18 52
2019 IS-04 50 17 25 8 0 0 0 67 8 12
2019 IS-05 14 32 27 9 14 0 5 48 24 22
2018 IS 31 28 28 3 11 0 0 58 14 36
2018 IS-03 45 36 18 0 0 0 0 82 0 11
2018 IS-05 23 23 46 0 8 0 0 46 8 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 23 15 15 17 0 0 53 32 53
2019 IS-04 46 23 23 8 0 0 0 69 8 13
2019 IS-05 18 32 14 18 18 0 0 50 36 22
2018 IS 19 35 16 16 14 0 0 54 30 37
2018 IS-03 18 45 18 18 0 0 0 64 18 11
2018 IS-05 23 38 23 8 8 0 0 62 15 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 31 25 12 6 0 0 58 17 52
2019 IS-04 31 46 15 8 0 0 0 77 8 13
2019 IS-05 19 29 38 10 5 0 0 48 14 21
2018 IS 16 32 32 16 3 0 0 49 19 37
2018 IS-03 18 45 27 9 0 0 0 64 9 11
2018 IS-05 15 31 31 23 0 0 0 46 23 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 30 19 17 19 0 0 45 36 53
2019 IS-04 15 54 8 15 8 0 0 69 23 13
2019 IS-05 14 18 32 14 23 0 0 32 36 22
2018 IS 14 35 32 8 11 0 0 49 19 37
2018 IS-03 18 45 27 9 0 0 0 64 9 11
2018 IS-05 15 23 38 8 15 0 0 38 23 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 25 15 38 11 11 0 0 40 23 53
2019 IS-04 15 31 46 8 0 0 0 46 8 13
2019 IS-05 18 14 41 18 9 0 0 32 27 22
2018 IS 16 30 32 11 11 0 0 46 22 37
2018 IS-03 18 27 45 9 0 0 0 45 9 11
2018 IS-05 23 23 38 0 15 0 0 46 15 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 38 34 17 2 8 0 2 73 10 53
2019 IS-04 31 54 15 0 0 0 0 85 0 13
2019 IS-05 36 23 27 5 5 0 5 62 10 22

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 34 32 9 13 9 0 2 67 23 53
2019 IS-04 46 31 8 15 0 0 0 77 15 13
2019 IS-05 18 41 9 18 14 0 0 59 32 22
2018 IS 32 24 24 8 11 0 0 57 19 37
2018 IS-03 45 9 36 9 0 0 0 55 9 11
2018 IS-05 31 31 15 8 15 0 0 62 23 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 30 32 17 8 13 0 0 62 21 53
2019 IS-04 31 38 15 0 15 0 0 69 15 13
2019 IS-05 27 23 18 9 23 0 0 50 32 22
2018 IS 43 24 16 5 11 0 0 68 16 37
2018 IS-03 55 27 18 0 0 0 0 82 0 11
2018 IS-05 31 23 15 8 23 0 0 54 31 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 56 23 8 4 8 0 2 80 12 52
2019 IS-04 38 46 8 0 8 0 0 85 8 13
2019 IS-05 52 19 5 10 14 0 0 71 24 21
2018 IS 68 16 3 3 5 3 3 89 9 37
2018 IS-03 82 9 0 0 0 0 9 100 0 11
2018 IS-05 54 23 8 8 8 0 0 77 15 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 52 19 8 4 13 2 2 74 18 52
2019 IS-04 75 8 8 8 0 0 0 83 8 12
2019 IS-05 41 23 9 0 18 5 5 70 20 22
2018 IS 62 19 3 8 3 3 3 86 11 37
2018 IS-03 73 27 0 0 0 0 0 100 0 11
2018 IS-05 62 15 0 15 0 0 8 83 17 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 50 23 13 6 8 0 0 73 13 52
2019 IS-04 62 31 0 8 0 0 0 92 8 13
2019 IS-05 36 18 27 5 14 0 0 55 18 22
2018 IS 62 27 3 3 5 0 0 89 8 37
2018 IS-03 73 27 0 0 0 0 0 100 0 11
2018 IS-05 62 15 8 8 8 0 0 77 15 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 54 25 4 4 13 0 0 79 17 52
2019 IS-04 75 25 0 0 0 0 0 100 0 12
2019 IS-05 41 32 5 5 18 0 0 73 23 22
2018 IS 49 19 19 8 3 0 3 69 11 37
2018 IS-03 27 55 9 0 0 0 9 90 0 11
2018 IS-05 69 0 23 8 0 0 0 69 8 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 60 17 6 0 0 2 15 93 0 52
2019 IS-04 83 0 0 0 0 0 17 100 0 12
2019 IS-05 45 27 9 0 0 5 14 89 0 22
2018 IS 50 11 6 0 0 3 31 92 0 36
2018 IS-03 55 0 0 0 0 0 45 100 0 11
2018 IS-05 67 17 0 0 0 0 17 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 71 25 2 2 0 0 0 96 2 52
2019 IS-04 92 8 0 0 0 0 0 100 0 12
2019 IS-05 64 27 5 5 0 0 0 91 5 22
2018 IS 73 19 5 0 3 0 0 92 3 37
2018 IS-03 82 18 0 0 0 0 0 100 0 11
2018 IS-05 77 8 8 0 8 0 0 85 8 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 74 15 6 6 0 0 0 89 6 53
2019 IS-04 85 8 0 8 0 0 0 92 8 13
2019 IS-05 64 27 5 5 0 0 0 91 5 22
2018 IS 84 5 5 0 0 3 3 94 0 37
2018 IS-03 73 0 9 0 0 9 9 89 0 11
2018 IS-05 100 0 0 0 0 0 0 100 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 57 27 10 4 2 0 0 84 6 51
2019 IS-04 67 33 0 0 0 0 0 100 0 12
2019 IS-05 50 32 9 9 0 0 0 82 9 22
2018 IS 51 24 19 3 0 0 3 78 3 37
2018 IS-03 27 27 36 0 0 0 9 60 0 11
2018 IS-05 54 31 8 8 0 0 0 85 8 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 15 26 32 17 9 0 0 42 26 53
2019 IS-04 23 38 23 15 0 0 0 62 15 13
2019 IS-05 9 23 36 27 5 0 0 32 32 22
2018 IS 11 41 32 11 5 0 0 51 16 37
2018 IS-03 9 55 27 9 0 0 0 64 9 11
2018 IS-05 8 38 46 0 8 0 0 46 8 13

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 19 17 23 30 11 0 0 42 36 53
2019 IS-04 8 0 23 46 23 0 0 69 8 13
2019 IS-05 23 23 32 18 5 0 0 23 45 22
2018 IS 11 11 49 22 8 0 0 30 22 37
2018 IS-03 0 0 45 36 18 0 0 55 0 11
2018 IS-05 8 15 62 8 8 0 0 15 23 13
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 11 32 28 11 15 2 0 12 88 53
2019 IS-04 0 23 38 23 15 0 0 0 100 13
2019 IS-05 9 45 27 9 9 0 0 9 91 22
2018 IS 14 19 31 19 14 3 0 14 86 36
2018 IS-03 18 9 27 27 18 0 0 18 82 11
2018 IS-05 0 25 42 8 17 8 0 0 100 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 65 35 46
2019 IS-04 77 23 13
2019 IS-05 50 50 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 IS 27 73 45
2019 IS-04 15 85 13
2019 IS-05 26 74 19
2018 IS 40 60 30
2018 IS-05 36 64 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 27 19 21 13 13 0 6 49 29 52
2019 IS-04 31 31 15 8 8 0 8 67 17 13
2019 IS-05 24 10 29 19 14 0 5 35 35 21
2018 IS 33 17 25 14 8 0 3 51 23 36
2018 IS-03 18 27 27 27 0 0 0 45 27 11
2018 IS-05 31 15 38 8 8 0 0 46 15 13

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 9 13 11 24 27 2 13 26 61 45
2019 IS-04 15 8 0 38 31 0 8 25 75 13
2019 IS-05 0 5 16 26 26 0 26 7 71 19
2018 IS 7 37 17 27 13 0 0 43 40 30
2018 IS-05 9 27 27 36 0 0 0 36 36 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 IS 4 9 11 29 33 4 9 15 72 45
2019 IS-04 8 0 8 38 38 0 8 8 83 13
2019 IS-05 0 5 5 37 32 5 16 7 87 19
2018 IS 3 7 23 27 40 0 0 10 67 30
2018 IS-05 0 0 27 27 45 0 0 0 73 11
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