2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - EG

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 33 41 11 12 3 0 0 74 15 116
2019 EG-04 31 46 23 0 0 0 0 77 0 13
2019 EG-06 35 41 12 12 1 0 0 75 13 69
2018 EG 27 44 16 7 7 0 0 70 14 131
2018 EG-02 21 21 14 14 29 0 0 43 43 14
2018 EG-05 27 64 9 0 0 0 0 91 0 11
2018 EG-06 29 41 19 6 4 0 0 71 10 78

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 34 38 14 7 8 0 0 72 15 116
2019 EG-04 46 46 8 0 0 0 0 92 0 13
2019 EG-06 32 39 14 10 4 0 0 71 14 69
2018 EG 20 40 15 15 11 0 0 60 25 131
2018 EG-02 14 14 7 21 43 0 0 29 64 14
2018 EG-05 9 73 9 0 9 0 0 82 9 11
2018 EG-06 22 43 16 12 8 0 0 65 19 77

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 59 28 11 1 2 0 0 86 3 116
2019 EG-04 54 38 8 0 0 0 0 92 0 13
2019 EG-06 58 30 9 1 1 0 0 88 3 69
2018 EG 52 33 10 5 1 0 0 85 5 132
2018 EG-02 50 14 21 7 7 0 0 64 14 14
2018 EG-05 55 45 0 0 0 0 0 100 0 11
2018 EG-06 59 31 6 4 0 0 0 90 4 78

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 48 35 10 4 3 0 0 83 7 115
2019 EG-04 46 38 15 0 0 0 0 85 0 13
2019 EG-06 50 38 7 1 3 0 0 88 4 68
2018 EG 36 45 11 3 5 0 0 80 8 132
2018 EG-02 21 29 14 7 29 0 0 50 36 14
2018 EG-05 55 36 9 0 0 0 0 91 0 11
2018 EG-06 41 44 13 0 3 0 0 85 3 78

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 31 30 21 11 6 0 0 62 17 115
2019 EG-04 31 46 23 0 0 0 0 77 0 13
2019 EG-06 35 26 22 12 4 0 0 62 16 68
2018 EG 24 25 27 11 13 1 0 49 24 130
2018 EG-02 14 0 14 14 57 0 0 14 71 14
2018 EG-06 27 27 27 12 6 1 0 55 18 78

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 38 19 10 4 0 0 66 15 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 30 38 19 12 1 0 0 68 13 69
2018 EG 19 34 22 13 12 0 0 53 25 129
2018 EG-02 14 7 14 14 50 0 0 21 64 14
2018 EG-05 20 40 30 0 10 0 0 60 10 10
2018 EG-06 22 39 21 13 5 0 0 61 18 77

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 35 21 21 11 10 2 1 57 21 115
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 37 22 18 9 10 3 1 62 20 68
2018 EG 22 21 26 10 16 3 2 45 27 130
2018 EG-02 14 0 14 7 64 0 0 14 71 14
2018 EG-05 20 30 40 0 0 10 0 56 0 10
2018 EG-06 26 22 26 12 9 4 1 51 22 77
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 52 30 10 3 2 1 2 85 5 115
2019 EG-04 46 31 15 0 0 0 8 83 0 13
2019 EG-06 54 31 10 3 1 0 0 85 4 68

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 52 27 12 3 3 2 1 81 7 116
2019 EG-04 62 15 23 0 0 0 0 77 0 13
2019 EG-06 49 30 12 4 3 1 0 81 7 69
2018 EG 36 34 13 9 7 1 0 71 16 129
2018 EG-02 38 15 15 15 15 0 0 54 31 13
2018 EG-05 45 36 9 9 0 0 0 82 9 11
2018 EG-06 36 39 12 5 7 1 0 76 12 76

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 41 36 14 6 3 1 0 77 9 116
2019 EG-04 46 38 15 0 0 0 0 85 0 13
2019 EG-06 42 32 16 6 3 1 0 75 9 69
2018 EG 33 40 15 5 9 0 0 72 13 129
2018 EG-02 15 38 8 8 31 0 0 54 38 13
2018 EG-05 36 55 9 0 0 0 0 91 0 11
2018 EG-06 37 36 17 3 8 0 0 72 11 76

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 56 27 11 3 3 0 0 83 6 115
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 56 28 13 3 0 0 0 84 3 68
2018 EG 40 33 11 7 9 0 0 73 16 129
2018 EG-02 31 15 8 8 38 0 0 46 46 13
2018 EG-05 45 45 0 9 0 0 0 91 9 11
2018 EG-06 41 36 12 7 5 0 0 76 12 76

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 30 37 12 7 3 9 1 75 12 115
2019 EG-04 38 31 15 0 0 15 0 82 0 13
2019 EG-06 31 38 10 7 3 9 1 77 11 68
2018 EG 23 34 19 7 9 7 1 62 17 131
2018 EG-02 21 7 14 29 29 0 0 29 57 14
2018 EG-05 9 64 18 0 9 0 0 73 9 11
2018 EG-06 29 30 22 4 4 10 1 66 9 77

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 27 32 21 8 6 5 1 63 15 115
2019 EG-04 38 31 23 0 0 8 0 75 0 13
2019 EG-06 28 31 22 6 7 4 1 63 14 68
2018 EG 20 27 26 12 11 2 1 49 24 131
2018 EG-02 14 7 14 29 36 0 0 21 64 14
2018 EG-05 0 64 9 9 18 0 0 64 27 11
2018 EG-06 25 26 27 10 6 4 1 53 18 77

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 20 39 17 10 8 6 1 63 19 114
2019 EG-04 38 38 15 0 0 8 0 83 0 13
2019 EG-06 21 35 18 10 9 6 1 60 21 68
2018 EG 16 21 28 15 12 7 1 40 30 131
2018 EG-02 7 21 14 14 43 0 0 29 57 14
2018 EG-05 9 18 36 18 18 0 0 27 36 11
2018 EG-06 21 21 27 13 9 8 1 46 24 77

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 32 23 15 7 4 1 52 23 115
2019 EG-04 38 31 23 0 0 8 0 75 0 13
2019 EG-06 16 29 25 16 7 4 1 48 25 68
2018 EG 11 25 26 15 19 3 1 38 35 131
2018 EG-02 7 14 7 14 57 0 0 21 71 14
2018 EG-05 9 9 55 9 18 0 0 18 27 11
2018 EG-06 13 29 26 12 14 5 1 44 28 77
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 26 41 12 16 5 0 0 67 21 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 22 42 13 20 3 0 0 64 23 69
2018 EG 17 34 21 15 14 0 0 50 28 131
2018 EG-02 7 14 7 21 50 0 0 21 71 14
2018 EG-05 18 55 9 9 9 0 0 73 18 11
2018 EG-06 21 31 22 17 10 0 0 51 27 78

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 39 41 10 8 2 0 0 80 9 116
2019 EG-04 38 46 8 8 0 0 0 85 8 13
2019 EG-06 42 36 13 9 0 0 0 78 9 69
2018 EG 28 45 12 12 2 1 0 74 13 130
2018 EG-02 21 50 0 29 0 0 0 71 29 14
2018 EG-05 18 45 27 9 0 0 0 64 9 11
2018 EG-06 36 43 10 10 0 0 0 79 10 77

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 47 29 15 5 4 0 0 76 9 116
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 45 29 17 4 4 0 0 74 9 69
2018 EG 31 38 17 10 4 0 0 69 14 129
2018 EG-02 23 23 15 15 23 0 0 46 38 13
2018 EG-05 27 55 9 9 0 0 0 82 9 11
2018 EG-06 34 38 17 9 1 0 0 72 11 76

Job fit and development

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 32 41 14 10 3 0 0 73 13 115
2019 EG-04 38 38 23 0 0 0 0 77 0 13
2019 EG-06 32 42 13 9 4 0 0 74 13 69
2018 EG 18 44 12 15 10 0 0 63 25 131
2018 EG-02 7 50 14 21 7 0 0 57 29 14
2018 EG-05 9 36 18 36 0 0 0 45 36 11
2018 EG-06 24 40 10 13 13 0 0 64 26 78

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 18 41 16 11 11 3 0 61 23 116
2019 EG-04 15 54 23 0 0 8 0 75 0 13
2019 EG-06 19 39 14 14 9 4 0 61 24 69
2018 EG 14 28 24 14 14 5 1 45 30 129
2018 EG-02 15 8 15 15 46 0 0 23 62 13
2018 EG-05 9 45 36 0 9 0 0 55 9 11
2018 EG-06 17 28 25 12 12 7 0 48 25 76

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 26 20 18 13 3 3 46 33 116
2019 EG-04 23 23 38 8 0 0 8 50 8 13
2019 EG-06 17 25 17 17 16 4 3 45 36 69
2018 EG 8 19 25 12 25 6 4 31 42 130
2018 EG-02 8 8 15 15 46 8 0 17 67 13
2018 EG-05 0 36 36 18 9 0 0 36 27 11
2018 EG-06 9 18 25 12 26 5 5 30 42 77

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 29 15 5 3 2 4 76 8 115
2019 EG-04 33 33 25 0 0 0 8 73 0 12
2019 EG-06 45 25 16 6 1 3 4 75 8 69

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 56 9 7 3 3 5 18 84 7 116
2019 EG-04 54 15 8 0 0 0 23 90 0 13
2019 EG-06 58 4 4 3 1 7 22 88 6 69

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 23 16 9 3 3 3 70 14 116
2019 EG-04 54 15 15 8 0 0 8 75 8 13
2019 EG-06 43 26 14 9 1 3 3 74 11 69

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 36 25 16 9 4 7 3 68 15 115
2019 EG-04 46 15 23 8 0 0 8 67 8 13
2019 EG-06 36 26 14 7 3 9 4 72 12 69

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 34 26 14 9 9 3 6 66 19 116
2019 EG-04 38 15 15 8 8 0 15 64 18 13
2019 EG-06 35 25 12 9 10 4 6 66 21 69

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 61 17 9 1 2 5 5 87 3 114
2019 EG-04 62 15 8 0 0 8 8 91 0 13
2019 EG-06 60 16 9 1 1 7 4 87 3 68

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 66 15 4 3 3 3 8 89 6 116
2019 EG-04 62 23 8 0 0 0 8 92 0 13
2019 EG-06 65 12 4 4 3 3 9 87 8 69

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 71 8 7 0 2 4 9 90 2 116
2019 EG-04 69 8 8 0 8 0 8 83 8 13
2019 EG-06 68 7 7 0 1 6 10 90 2 69

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 30 37 23 7 3 0 0 67 10 115
2019 EG-04 23 54 23 0 0 0 0 77 0 13
2019 EG-06 33 33 25 6 3 0 0 67 9 69
2018 EG 20 45 13 13 10 0 0 64 23 132
2018 EG-02 0 29 7 29 36 0 0 29 64 14
2018 EG-05 18 45 27 9 0 0 0 64 9 11
2018 EG-06 23 49 10 9 9 0 0 72 18 78

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 36 32 16 11 5 0 0 68 16 116
2019 EG-04 38 38 23 0 0 0 0 77 0 13
2019 EG-06 36 30 17 12 4 0 0 67 16 69
2018 EG 22 34 23 12 9 0 0 56 21 131
2018 EG-02 7 14 14 29 36 0 0 21 64 14
2018 EG-05 27 36 18 9 9 0 0 64 18 11
2018 EG-06 23 36 27 5 8 0 0 60 13 77

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 44 11 13 4 0 0 72 17 114
2019 EG-04 64 27 9 0 0 0 0 91 0 11
2019 EG-06 26 45 12 13 4 0 0 71 17 69
2018 EG 18 41 16 15 10 0 0 59 25 132
2018 EG-02 7 21 7 36 29 0 0 29 64 14
2018 EG-05 18 64 9 9 0 0 0 82 9 11
2018 EG-06 18 49 13 12 9 0 0 67 21 78

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 20 41 24 10 3 3 0 62 13 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 19 41 22 10 4 4 0 62 15 69
2018 EG 15 26 30 12 12 5 0 43 26 131
2018 EG-02 8 8 23 15 46 0 0 15 62 13
2018 EG-05 18 45 27 0 9 0 0 64 9 11
2018 EG-06 17 24 32 12 10 5 0 43 23 78

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 32 15 5 4 0 0 76 10 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 43 30 17 6 3 0 0 74 9 69
2018 EG 32 36 9 14 9 0 0 68 23 131
2018 EG-02 21 36 14 7 21 0 0 57 29 14
2018 EG-05 55 36 0 0 9 0 0 91 9 11
2018 EG-06 35 28 9 19 9 0 0 63 28 78

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 39 29 16 7 6 1 2 70 13 116
2019 EG-04 46 15 23 0 0 8 8 73 0 13
2019 EG-06 41 33 16 7 3 0 0 74 10 69
2018 EG 27 40 14 10 5 0 4 69 16 132
2018 EG-02 29 29 14 14 0 0 14 67 17 14
2018 EG-05 18 64 0 9 9 0 0 82 18 11
2018 EG-06 29 40 13 10 5 0 3 71 16 78

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 50 23 10 7 6 1 3 76 13 116
2019 EG-04 77 8 8 0 0 0 8 92 0 13
2019 EG-06 52 22 9 6 7 1 3 77 14 69

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 EG 14 55 31 116
2019 EG-04 0 62 38 13
2019 EG-06 10 59 30 69
2018 EG 24 37 40 131
2018 EG-02 64 7 29 14
2018 EG-05 18 27 55 11
2018 EG-06 16 48 36 77

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 EG 25 13 31 19 6 6 16
2018 EG 17 7 53 10 7 7 30
2018 EG-06 25 8 42 17 0 8 12
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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 40 42 14 3 2 0 0 82 4 115
2019 EG-04 38 46 15 0 0 0 0 85 0 13
2019 EG-06 41 43 12 4 0 0 0 84 4 68
2018 EG 36 39 14 8 3 0 0 75 11 132
2018 EG-02 29 7 29 14 21 0 0 36 36 14
2018 EG-05 45 45 9 0 0 0 0 91 0 11
2018 EG-06 41 42 10 5 1 0 0 83 6 78

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 24 30 29 11 3 2 0 55 15 116
2019 EG-04 46 15 23 15 0 0 0 62 15 13
2019 EG-06 22 29 36 10 1 1 0 51 12 69
2018 EG 15 35 30 13 6 1 0 50 20 128
2018 EG-02 8 15 38 8 31 0 0 23 38 13
2018 EG-05 0 45 45 9 0 0 0 45 9 11
2018 EG-06 21 36 28 9 4 1 0 58 14 75

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 9 17 43 21 9 2 1 30 26 115
2019 EG-04 0 15 54 15 0 8 8 18 18 13
2019 EG-06 4 25 39 19 13 0 0 32 29 69
2018 EG 8 27 38 17 8 2 2 26 35 132
2018 EG-02 7 29 36 14 14 0 0 29 36 14
2018 EG-05 0 18 55 9 18 0 0 27 18 11
2018 EG-06 10 22 38 19 6 1 3 27 33 78

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 10 19 24 30 14 3 0 46 29 115
2019 EG-04 0 15 15 54 8 8 0 67 17 13
2019 EG-06 6 22 26 29 13 3 0 44 29 68
2018 EG 24 20 26 19 9 2 0 29 45 131
2018 EG-02 50 21 0 21 7 0 0 29 71 14
2018 EG-05 27 18 27 9 18 0 0 27 45 11
2018 EG-06 15 21 32 21 9 3 0 30 37 78

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 14 17 33 18 10 4 3 31 34 115
2019 EG-04 0 23 15 46 0 15 0 55 27 13
2019 EG-06 15 18 37 10 15 1 4 27 34 68
2018 EG 24 26 25 12 8 3 2 22 52 130
2018 EG-02 31 23 15 23 8 0 0 31 54 13
2018 EG-05 9 45 36 9 0 0 0 9 55 11
2018 EG-06 25 19 27 13 10 4 1 25 47 77

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 3 13 30 36 16 2 1 53 16 115
2019 EG-04 0 0 31 46 15 8 0 67 0 13
2019 EG-06 1 13 31 34 19 1 0 54 15 68
2018 EG 4 13 31 36 14 1 2 51 17 132
2018 EG-02 7 21 14 43 7 0 7 54 31 14
2018 EG-05 9 0 45 27 18 0 0 45 9 11
2018 EG-06 3 9 31 37 18 1 1 57 12 78

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 11 20 34 17 16 2 0 34 32 116
2019 EG-04 8 8 38 31 8 8 0 42 17 13
2019 EG-06 9 23 30 17 19 1 0 37 32 69
2018 EG 11 30 30 16 12 0 1 28 42 132
2018 EG-02 14 14 29 21 21 0 0 43 29 14
2018 EG-05 27 18 36 9 0 0 9 10 50 11
2018 EG-06 9 33 28 17 13 0 0 29 42 78

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 15 16 27 19 18 3 2 39 32 115
2019 EG-04 0 8 31 15 38 8 0 58 8 13
2019 EG-06 13 18 25 25 15 3 1 42 32 68
2018 EG 16 19 23 20 17 3 2 40 37 132
2018 EG-02 71 14 0 7 7 0 0 14 86 14
2018 EG-05 9 27 18 36 9 0 0 45 36 11
2018 EG-06 6 19 28 18 22 4 3 42 27 78

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 15 17 35 20 8 3 3 29 34 115
2019 EG-04 0 17 33 33 0 8 8 40 20 12
2019 EG-06 17 19 29 19 12 1 3 32 38 69
2018 EG 23 25 30 14 5 2 0 19 50 132
2018 EG-02 43 21 14 21 0 0 0 21 64 14
2018 EG-05 27 18 27 27 0 0 0 27 45 11
2018 EG-06 18 23 33 14 8 4 0 23 43 78

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 14 24 28 21 11 1 1 32 39 116
2019 EG-04 8 23 38 15 0 8 8 18 36 13
2019 EG-06 13 25 25 20 17 0 0 38 38 69

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 14 24 30 19 9 3 0 40 29 115
2019 EG-04 31 15 31 15 0 8 0 50 17 13
2019 EG-06 13 26 32 20 6 3 0 40 27 69

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 24 16 8 5 2 2 70 14 115
2019 EG-04 54 15 31 0 0 0 0 69 0 13
2019 EG-06 41 25 16 7 4 3 3 70 13 68
2018 EG 33 31 10 10 15 1 1 65 25 131
2018 EG-02 7 21 7 7 57 0 0 29 64 14
2018 EG-05 55 18 9 9 9 0 0 73 18 11
2018 EG-06 34 36 12 9 8 0 1 71 17 77

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 41 40 8 9 3 0 1 81 11 116
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 39 43 4 12 0 0 1 84 12 69
2018 EG 31 40 13 8 6 0 1 72 15 131
2018 EG-02 21 36 29 0 14 0 0 57 14 14
2018 EG-05 36 27 27 0 9 0 0 64 9 11
2018 EG-06 34 39 10 10 5 0 1 74 16 77

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 43 36 12 7 2 1 0 79 9 115
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 41 37 12 7 1 1 0 79 9 68
2018 EG 27 37 23 5 8 0 0 64 13 131
2018 EG-02 7 43 14 7 29 0 0 50 36 14
2018 EG-05 27 45 18 9 0 0 0 73 9 11
2018 EG-06 31 35 23 4 6 0 0 66 10 77

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 34 40 15 8 2 1 0 75 10 114
2019 EG-04 38 31 23 8 0 0 0 69 8 13
2019 EG-06 35 38 16 7 1 1 0 75 9 68
2018 EG 27 48 13 7 5 1 0 75 12 130
2018 EG-02 8 54 8 23 8 0 0 62 31 13
2018 EG-05 10 60 20 10 0 0 0 70 10 10
2018 EG-06 33 42 14 5 4 1 0 77 9 78

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 40 39 12 4 2 1 2 81 6 114
2019 EG-04 69 15 15 0 0 0 0 85 0 13
2019 EG-06 40 39 15 4 1 0 0 79 6 67
2018 EG 32 41 16 2 5 3 0 76 8 131
2018 EG-02 29 29 21 0 21 0 0 57 21 14
2018 EG-05 10 60 30 0 0 0 0 70 0 10
2018 EG-06 38 36 14 4 3 5 0 78 7 78

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 47 33 14 3 3 0 0 79 7 116
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 45 35 16 3 1 0 0 80 4 69
2018 EG 33 42 15 7 4 0 0 75 11 131
2018 EG-02 21 29 7 29 14 0 0 50 43 14
2018 EG-05 30 50 10 0 10 0 0 80 10 10
2018 EG-06 37 44 14 5 0 0 0 81 5 78

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 28 22 7 7 4 3 61 15 116
2019 EG-04 31 23 38 0 0 8 0 58 0 13
2019 EG-06 29 26 23 6 6 4 6 61 13 69
2018 EG 19 23 30 10 14 3 2 44 25 131
2018 EG-02 0 14 7 14 64 0 0 14 79 14
2018 EG-05 27 45 18 9 0 0 0 73 9 11
2018 EG-06 19 22 40 4 9 5 0 44 14 77

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 29 20 9 7 7 0 61 18 116
2019 EG-04 62 15 15 8 0 0 0 77 8 13
2019 EG-06 26 29 20 7 9 9 0 60 17 69
2018 EG 20 33 18 14 13 2 1 54 28 130
2018 EG-02 15 23 8 0 54 0 0 38 54 13
2018 EG-05 9 27 27 27 9 0 0 36 36 11
2018 EG-06 23 34 22 10 6 3 1 59 18 77

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 40 21 7 3 2 0 69 10 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 26 42 23 6 1 1 0 69 7 69
2018 EG 20 38 28 5 8 2 0 59 13 130
2018 EG-02 15 23 15 0 46 0 0 38 46 13
2018 EG-05 9 45 36 9 0 0 0 55 9 11
2018 EG-06 26 39 29 3 1 3 0 67 4 77

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 25 28 9 12 9 1 47 23 116
2019 EG-04 31 8 46 0 0 15 0 45 0 13
2019 EG-06 16 29 28 9 10 9 0 49 21 69
2018 EG 14 20 26 15 15 8 1 37 34 130
2018 EG-02 0 23 0 15 62 0 0 23 77 13
2018 EG-05 27 9 45 9 9 0 0 36 18 11
2018 EG-06 16 21 27 14 10 10 1 41 28 77

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 35 45 8 7 5 0 0 80 12 116
2019 EG-04 31 46 15 8 0 0 0 77 8 13
2019 EG-06 35 46 7 9 3 0 0 81 12 69

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 41 32 8 12 7 0 0 73 19 116
2019 EG-04 54 38 8 0 0 0 0 92 0 13
2019 EG-06 45 26 7 13 9 0 0 71 22 69

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 44 33 15 5 3 0 0 77 8 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 43 36 13 4 3 0 0 80 7 69

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 73 15 5 3 1 0 3 90 4 116
2019 EG-04 85 0 15 0 0 0 0 85 0 13
2019 EG-06 68 17 4 4 1 0 4 89 6 69

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 73 13 5 2 2 0 5 91 4 116
2019 EG-04 69 15 8 0 0 0 8 92 0 13
2019 EG-06 68 14 4 3 3 0 7 89 6 69

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 81 8 3 2 2 0 5 94 4 114
2019 EG-04 77 0 8 0 0 0 15 91 0 13
2019 EG-06 78 9 3 1 3 0 6 92 5 67

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 10 7 7 7 28 12 65 23 116
2019 EG-04 15 0 15 15 0 38 15 33 33 13
2019 EG-06 26 10 7 7 9 29 12 61 27 69

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 32 49 11 7 1 0 0 81 8 116
2019 EG-04 15 46 23 15 0 0 0 62 15 13
2019 EG-06 32 51 10 6 1 0 0 83 7 69

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 45 35 10 3 3 3 0 83 6 115
2019 EG-04 38 38 8 8 0 8 0 83 8 13
2019 EG-06 46 33 12 4 3 1 0 81 7 69

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 20 80 116
2019 EG-06 23 77 69
2018 EG 20 80 132
2018 EG-02 57 43 14
2018 EG-06 18 82 78

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 41 59 22
2019 EG-06 53 47 15
2018 EG 38 62 26
2018 EG-06 43 57 14

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 64 36 22
2019 EG-06 47 53 15
2018 EG 65 35 26
2018 EG-06 43 57 14

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 26
2018 EG-06 0 100 14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 19 81 26

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 27 73 22
2018 EG 27 73 26

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 45 55 22
2019 EG-06 47 53 15
2018 EG 35 65 26

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 27 73 22
2018 EG 50 50 26
2018 EG-06 36 64 14

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 36 64 22
2018 EG 35 65 26
2018 EG-06 36 64 14

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 45 55 22
2019 EG-06 47 53 15
2018 EG 35 65 26
2018 EG-06 43 57 14

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 36 64 22
2018 EG 42 58 26
2018 EG-06 36 64 14

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 45 55 22
2019 EG-06 53 47 15
2018 EG 46 54 26
2018 EG-06 57 43 14

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 23 77 22
2018 EG 31 69 26

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 26
2018 EG-06 0 100 14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 23 77 22
2018 EG 19 81 26

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 55 45 22
2019 EG-06 40 60 15
2018 EG 54 46 26
2018 EG-06 36 64 14

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 41 59 22
2019 EG-06 33 67 15
2018 EG 46 54 26
2018 EG-06 43 57 14

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 36 64 22
2019 EG-06 53 47 15
2018 EG 27 73 26

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 23 77 22

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 32 68 22
2019 EG-06 40 60 15
2018 EG 42 58 26
2018 EG-06 43 57 14

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 21 79 24

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 25 75 24

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 21 79 24

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 21 79 24

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 42 58 24

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 24
2018 EG-06 0 100 13

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 58 42 24
2018 EG-06 62 38 13

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 21 79 116
2019 EG-06 19 81 69

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 20 21 4 8 28 3 53 17 116
2019 EG-04 15 23 46 0 0 15 0 45 0 13
2019 EG-06 19 19 14 3 6 36 3 62 14 69
2018 EG 7 16 28 4 13 27 5 34 25 132
2018 EG-02 0 14 21 14 43 7 0 15 62 14
2018 EG-05 0 18 45 0 9 18 9 25 13 11
2018 EG-06 12 14 28 0 9 29 8 41 14 78

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 28 22 6 4 11 1 64 12 116
2019 EG-04 31 38 31 0 0 0 0 69 0 13
2019 EG-06 30 23 23 4 3 14 1 64 9 69
2018 EG 22 26 20 9 8 14 2 57 20 131
2018 EG-02 7 21 14 21 14 21 0 36 45 14
2018 EG-05 18 18 45 0 9 9 0 40 10 11
2018 EG-06 31 23 17 9 5 12 3 64 17 77

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 6 94 116
2018 EG 9 91 131
2018 EG-06 8 92 77

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 58 42 12

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 58 42 12

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 12

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 EG 0 100 11

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 13 87 115
2019 EG-06 13 87 68

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 16 18 25 3 2 29 7 54 7 116
2019 EG-04 23 23 23 0 0 23 8 67 0 13
2019 EG-06 17 16 26 0 1 32 7 55 2 69
2018 EG 8 18 34 2 5 30 4 39 10 131
2018 EG-02 0 14 43 14 0 29 0 20 20 14
2018 EG-05 0 18 36 0 18 18 9 25 25 11
2018 EG-06 14 13 34 0 3 31 5 43 4 77

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 31 30 23 3 1 11 2 70 4 114
2019 EG-04 38 23 31 0 0 8 0 67 0 13
2019 EG-06 31 28 24 1 1 12 3 69 3 68
2018 EG 23 28 26 2 5 16 2 61 7 132
2018 EG-02 14 14 36 0 7 29 0 40 10 14
2018 EG-05 27 18 36 0 18 0 0 45 18 11
2018 EG-06 28 28 21 3 1 17 3 70 5 78

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 20 80 116
2019 EG-04 31 69 13
2019 EG-06 22 78 69

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 78 22 23
2019 EG-06 73 27 15

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 61 28 0 6 0 6 0 94 6 18
2019 EG-06 55 36 0 9 0 0 0 91 9 11
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 65 16 14 2 2 1 1 82 4 116
2019 EG-04 69 8 23 0 0 0 0 77 0 13
2019 EG-06 61 19 16 1 1 1 0 81 3 69
2018 EG 44 29 16 2 7 1 0 74 9 129
2018 EG-02 31 23 15 8 23 0 0 54 31 13
2018 EG-05 45 45 9 0 0 0 0 91 0 11
2018 EG-06 46 26 20 0 7 1 0 73 7 76

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 16 58 5 16 5 0 0 74 21 19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 29 37 20 10 2 2 0 68 12 116
2019 EG-04 46 15 38 0 0 0 0 62 0 13
2019 EG-06 33 39 14 10 1 1 0 74 12 69
2018 EG 18 41 23 8 6 4 0 61 15 129
2018 EG-02 7 14 21 29 21 7 0 23 54 14
2018 EG-05 9 64 27 0 0 0 0 73 0 11
2018 EG-06 21 45 25 4 3 3 0 68 7 77

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 19 34 22 13 8 4 0 55 22 116
2019 EG-04 15 38 23 23 0 0 0 54 23 13
2019 EG-06 25 28 25 12 6 6 0 55 18 69
2018 EG 18 34 21 14 11 3 0 53 26 131
2018 EG-02 7 14 0 21 57 0 0 21 79 14
2018 EG-05 9 64 9 0 9 9 0 80 10 11
2018 EG-06 23 31 28 13 5 0 0 54 18 78

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 22 30 22 12 14 0 1 52 26 116
2019 EG-04 23 31 38 0 8 0 0 54 8 13
2019 EG-06 17 33 20 13 14 0 1 51 28 69
2018 EG 18 24 21 19 18 0 0 42 37 131
2018 EG-02 23 23 23 23 8 0 0 46 31 13
2018 EG-05 9 18 55 9 9 0 0 27 18 11
2018 EG-06 21 29 15 19 15 0 0 50 35 78

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 23 32 20 13 12 0 0 55 25 116
2019 EG-04 15 31 38 15 0 0 0 46 15 13
2019 EG-06 23 32 20 14 10 0 0 55 25 69
2018 EG 18 21 36 11 14 0 0 39 25 132
2018 EG-02 14 29 29 7 21 0 0 43 29 14
2018 EG-05 18 45 36 0 0 0 0 64 0 11
2018 EG-06 19 18 32 17 14 0 0 37 31 78

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 33 39 14 7 5 2 0 73 13 114
2019 EG-04 31 38 15 15 0 0 0 69 15 13
2019 EG-06 36 39 16 4 3 1 0 76 8 67
2018 EG 23 34 29 8 4 1 2 58 12 132
2018 EG-02 14 29 29 7 7 0 14 50 17 14
2018 EG-05 18 55 18 9 0 0 0 73 9 11
2018 EG-06 24 33 31 6 4 1 0 58 10 78

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 25 25 23 11 14 1 1 51 26 115
2019 EG-04 38 15 31 8 8 0 0 54 15 13
2019 EG-06 25 29 24 9 10 1 1 56 20 68
2018 EG 21 24 18 14 21 1 1 47 35 131
2018 EG-02 7 14 29 7 43 0 0 21 50 14
2018 EG-05 9 36 27 27 0 0 0 45 27 11
2018 EG-06 25 29 14 10 19 1 1 55 31 77

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 51 30 10 3 4 1 2 83 7 115
2019 EG-04 62 23 15 0 0 0 0 85 0 13
2019 EG-06 49 33 9 3 4 0 1 84 7 69
2018 EG 41 23 18 7 5 2 4 68 13 132
2018 EG-02 29 36 14 0 7 14 0 75 8 14
2018 EG-05 45 27 18 0 0 0 9 80 0 11
2018 EG-06 50 18 14 6 6 0 5 72 14 78

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 28 34 21 8 6 1 3 64 14 116
2019 EG-04 23 46 31 0 0 0 0 69 0 13
2019 EG-06 26 35 22 9 4 0 4 64 14 69
2018 EG 27 23 24 14 11 0 1 51 24 132
2018 EG-02 14 36 29 0 21 0 0 50 21 14
2018 EG-05 45 27 27 0 0 0 0 73 0 11
2018 EG-06 29 23 19 15 12 0 1 53 27 78

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 29 41 19 3 5 1 1 72 9 116
2019 EG-04 38 31 31 0 0 0 0 69 0 13
2019 EG-06 32 41 17 1 6 1 1 75 7 69
2018 EG 24 31 28 7 8 2 0 56 15 131
2018 EG-02 21 14 36 14 14 0 0 36 29 14
2018 EG-05 9 27 45 9 9 0 0 36 18 11
2018 EG-06 28 32 28 4 5 3 0 62 9 78

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 27 36 21 8 6 2 1 65 14 116
2019 EG-04 15 46 23 8 0 8 0 67 8 13
2019 EG-06 36 30 20 7 4 1 0 68 12 69
2018 EG 20 33 28 11 6 1 1 54 17 130
2018 EG-02 14 29 36 7 14 0 0 43 21 14
2018 EG-05 9 45 18 18 9 0 0 55 27 11
2018 EG-06 23 32 29 10 4 0 1 57 14 77

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 37 37 12 8 5 1 1 74 13 115
2019 EG-04 33 42 25 0 0 0 0 75 0 12
2019 EG-06 46 32 7 9 3 1 1 81 12 69
2018 EG 23 34 24 11 6 2 1 58 18 131
2018 EG-02 14 29 21 21 14 0 0 43 36 14
2018 EG-05 18 18 36 27 0 0 0 36 27 11
2018 EG-06 27 37 22 8 4 1 1 66 12 78

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 42 36 12 3 7 0 1 78 10 115
2019 EG-04 54 31 15 0 0 0 0 85 0 13
2019 EG-06 41 35 12 3 7 0 1 78 10 68

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 30 36 18 11 4 0 0 66 16 115
2019 EG-04 38 31 23 8 0 0 0 69 8 13
2019 EG-06 35 32 18 12 3 0 0 68 15 68
2018 EG 24 36 19 12 7 1 1 61 20 130
2018 EG-02 14 36 7 14 29 0 0 50 43 14
2018 EG-05 18 27 27 27 0 0 0 45 27 11
2018 EG-06 27 40 19 6 5 0 1 68 12 77

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 48 21 20 4 6 0 1 69 11 115
2019 EG-04 46 23 15 0 8 0 8 75 8 13
2019 EG-06 50 21 22 1 6 0 0 71 7 68
2018 EG 45 26 17 8 3 0 1 71 11 127
2018 EG-02 55 45 0 0 0 0 0 100 0 11
2018 EG-05 36 36 18 9 0 0 0 73 9 11
2018 EG-06 42 22 21 10 4 0 1 64 14 77

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 66 16 7 3 3 0 5 87 5 116
2019 EG-04 69 8 15 8 0 0 0 77 8 13
2019 EG-06 67 16 7 1 1 0 7 89 3 69
2018 EG 65 19 7 3 2 0 4 88 5 130
2018 EG-02 69 23 0 0 0 0 8 100 0 13
2018 EG-05 73 27 0 0 0 0 0 100 0 11
2018 EG-06 63 17 10 5 1 0 4 83 7 78

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 67 20 9 2 3 0 0 87 4 116
2019 EG-04 85 0 15 0 0 0 0 85 0 13
2019 EG-06 65 23 7 1 3 0 0 88 4 69
2018 EG 64 15 9 4 4 0 4 83 8 131
2018 EG-02 29 21 21 14 14 0 0 50 29 14
2018 EG-05 73 9 9 9 0 0 0 82 9 11
2018 EG-06 68 15 6 3 3 0 5 88 5 78

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 59 26 11 3 1 0 0 85 3 116
2019 EG-04 69 8 15 8 0 0 0 77 8 13
2019 EG-06 62 28 7 1 1 0 0 90 3 69
2018 EG 52 29 12 3 2 1 2 83 5 130
2018 EG-02 43 29 7 14 7 0 0 71 21 14
2018 EG-05 64 27 0 9 0 0 0 91 9 11
2018 EG-06 54 31 12 1 1 0 1 86 3 78

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 64 22 6 5 2 0 1 87 7 115
2019 EG-04 69 15 15 0 0 0 0 85 0 13
2019 EG-06 66 21 4 6 1 0 1 88 7 68
2018 EG 49 25 10 7 7 1 1 76 14 130
2018 EG-02 14 21 14 29 21 0 0 36 50 14
2018 EG-05 55 36 0 0 9 0 0 91 9 11
2018 EG-06 55 26 9 5 4 0 1 82 9 78

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 56 10 5 1 2 0 26 89 4 115
2019 EG-04 54 8 8 0 0 0 31 89 0 13
2019 EG-06 65 6 1 0 0 0 28 98 0 69
2018 EG 50 13 5 3 2 2 25 87 6 130
2018 EG-02 43 7 0 0 14 0 36 78 22 14
2018 EG-05 45 0 0 0 0 0 55 100 0 11
2018 EG-06 56 12 4 3 0 3 23 91 4 77

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 50 26 19 3 0 0 2 77 4 116
2019 EG-04 54 23 23 0 0 0 0 77 0 13
2019 EG-06 51 26 17 4 0 0 1 78 4 69
2018 EG 38 29 21 6 1 2 3 70 7 131
2018 EG-02 21 29 29 14 0 0 7 54 15 14
2018 EG-05 45 45 9 0 0 0 0 91 0 11
2018 EG-06 37 29 22 6 1 1 3 69 8 78

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 60 25 6 3 1 3 1 89 5 116
2019 EG-04 54 31 8 8 0 0 0 85 8 13
2019 EG-06 68 17 6 3 1 3 1 89 5 69
2018 EG 53 21 8 5 9 2 2 77 14 131
2018 EG-02 50 29 7 7 7 0 0 79 14 14
2018 EG-05 45 18 27 9 0 0 0 64 9 11
2018 EG-06 58 18 6 3 10 3 3 80 14 78

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 54 33 9 2 0 0 2 89 2 116
2019 EG-04 46 31 23 0 0 0 0 77 0 13
2019 EG-06 57 29 10 3 0 0 1 87 3 69
2018 EG 50 35 12 2 0 2 0 87 2 130
2018 EG-02 50 21 29 0 0 0 0 71 0 14
2018 EG-05 55 36 9 0 0 0 0 91 0 11
2018 EG-06 48 36 12 3 0 1 0 86 3 77

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 16 41 31 9 4 0 0 56 13 116
2019 EG-04 15 31 54 0 0 0 0 46 0 13
2019 EG-06 14 43 30 10 1 0 0 58 12 69
2018 EG 15 25 44 15 2 0 0 40 17 131
2018 EG-02 14 21 36 21 7 0 0 36 29 14
2018 EG-05 18 55 18 0 9 0 0 73 9 11
2018 EG-06 14 21 49 15 1 0 0 35 17 78

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 9 15 46 22 8 0 0 30 24 114
2019 EG-04 0 23 46 23 8 0 0 31 23 13
2019 EG-06 4 18 42 27 9 0 0 36 22 67
2018 EG 10 15 41 24 10 0 0 33 25 126
2018 EG-02 25 25 8 33 8 0 0 42 50 12
2018 EG-05 0 10 40 20 30 0 0 50 10 10
2018 EG-06 8 17 45 22 8 0 0 30 25 76
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 17 33 24 13 10 2 1 18 82 116
2019 EG-04 23 31 31 0 8 8 0 25 75 13
2019 EG-06 19 33 22 13 12 1 0 19 81 69
2018 EG 15 32 27 16 8 2 0 16 84 131
2018 EG-02 29 21 21 14 7 7 0 31 69 14
2018 EG-05 18 18 36 27 0 0 0 18 82 11
2018 EG-06 14 38 28 12 6 1 0 14 86 78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 65 35 93
2019 EG-06 60 40 55

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 EG 46 54 91
2019 EG-06 40 60 53
2018 EG 26 74 107
2018 EG-06 26 74 65

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 46 22 12 6 4 2 9 75 11 114
2019 EG-04 38 15 23 8 0 0 15 64 9 13
2019 EG-06 49 25 3 9 4 3 7 82 15 69
2018 EG 37 21 11 9 8 3 11 67 21 131
2018 EG-02 57 7 14 7 7 0 7 69 15 14
2018 EG-05 45 9 18 18 0 0 9 60 20 11
2018 EG-06 36 26 12 4 10 1 12 71 16 78

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 9 14 31 17 24 2 3 24 43 93
2019 EG-06 11 13 27 15 29 2 4 25 46 55
2018 EG 5 17 23 17 31 4 3 24 52 109
2018 EG-06 6 23 21 17 29 3 2 30 48 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 EG 8 13 25 18 34 0 2 21 54 93
2019 EG-06 7 15 20 20 36 0 2 22 57 55
2018 EG 1 10 24 19 42 3 1 11 64 109
2018 EG-06 2 11 24 18 42 2 2 13 63 66
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