2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	37	10	10	13	1	67	23	213
2019	Not a person with a disability	38	41	10	7	4	0	79	11	2657
2018	Person with a disability	25	40	13	12	10	0	65	22	189
2018	Not a person with a disability	34	42	12	8	4	0	76	12	2437

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	26	17	19	15	49	34	214
2019	Not a person with a disability	32	36	13	11	8	68	18	2655
2018	Person with a disability	19	28	15	17	20	48	37	192
2018	Not a person with a disability	27	39	13	13	8	66	21	2430

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	49	30	8	9	4	79	13	210
2019	Not a person with a disability	55	33	8	3	1	88	4	2639
2018	Person with a disability	43	36	13	6	2	79	8	190
2018	Not a person with a disability	52	34	9	4	1	86	5	2424

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	37	9	11	7	0	72	18	213
2019	Not a person with a disability	43	39	10	5	3	0	82	8	2660
2018	Person with a disability	23	43	17	12	5	1	66	17	191
2018	Not a person with a disability	40	38	11	7	3	0	79	10	2441

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	29	22	12	21	0	45	33	215
2019	Not a person with a disability	30	32	19	11	8	0	62	19	2659
2018	Person with a disability	17	27	19	16	21	0	44	37	191
2018	Not a person with a disability	28	32	19	11	9	1	61	20	2435

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	29	19	18	16	0	46	35	213
2019	Not a person with a disability	30	34	16	12	7	0	65	18	2652
2018	Person with a disability	16	32	17	17	17	1	49	34	191
2018	Not a person with a disability	28	34	19	12	7	0	62	19	2427

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	22	22	14	18	3	1	43	33	215
2019	Not a person with a disability	30	25	18	13	11	3	0	57	25	2658
2018	Person with a disability	20	18	16	18	24	4	1	40	43	191
2018	Not a person with a disability	28	24	19	14	12	3	0	54	26	2443

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	26	15	7	10	3	4	67	18	215
2019	Not a person with a disability	49	28	14	3	3	1	2	79	6	2660

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	24	18	9	13	2	0	60	22	214
2019	Not a person with a disability	48	28	11	7	5	1	1	77	12	2658
2018	Person with a disability	32	27	14	12	13	2	0	61	26	189
2018	Not a person with a disability	46	29	11	8	5	2	0	76	13	2424

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	26	14	13	14	2	1	58	27	213
2019	Not a person with a disability	44	30	10	9	6	0	1	75	15	2646
2018	Person with a disability	34	24	14	14	13	1	0	58	27	190
2018	Not a person with a disability	42	30	11	10	6	1	0	73	16	2418

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	28	11	14	11	1	1	63	26	212
2019	Not a person with a disability	51	27	10	6	5	0	0	78	12	2662
2018	Person with a disability	32	31	11	15	11	0	0	63	26	190
2018	Not a person with a disability	49	26	11	7	7	1	0	75	13	2423

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	29	17	16	17	4	0	49	34	215
2019	Not a person with a disability	31	33	16	10	7	4	0	66	17	2655
2018	Person with a disability	22	27	13	14	17	6	1	53	34	193
2018	Not a person with a disability	27	31	17	11	8	5	1	62	20	2447

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	26	18	15	19	2	0	46	35	215
2019	Not a person with a disability	28	33	16	12	9	2	0	62	22	2651
2018	Person with a disability	20	21	17	18	20	3	1	42	40	193
2018	Not a person with a disability	25	32	17	13	11	2	1	58	24	2449

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	25	22	18	17	6	0	39	38	215
2019	Not a person with a disability	21	30	19	16	11	4	0	53	27	2647
2018	Person with a disability	12	23	16	18	23	8	1	38	45	193
2018	Not a person with a disability	17	29	20	16	12	5	0	49	30	2442

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	24	22	19	20	3	36	41	214
2019	Not a person with a disability	19	29	17	19	12	3	50	32	2652
2018	Person with a disability	14	23	12	22	27	3	38	50	193
2018	Not a person with a disability	16	30	17	18	16	2	47	35	2448

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	30	16	15	18	0	51	33	214
2019	Not a person with a disability	29	36	14	13	8	0	65	20	2656
2018	Person with a disability	19	22	17	17	25	0	41	42	190
2018	Not a person with a disability	26	34	16	13	10	1	61	23	2446

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	34	14	17	16	54	32	214
2019	Not a person with a disability	30	41	11	12	6	71	17	2647
2018	Person with a disability	22	33	15	17	12	55	30	192
2018	Not a person with a disability	26	43	12	11	7	69	18	2440

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	29	24	17	12	16	2	1	54	29	215
2019	Not a person with a disability	43	30	12	7	6	0	0	74	13	2655
2018	Person with a disability	28	33	11	16	13	0	0	60	29	189
2018	Not a person with a disability	39	33	12	9	6	1	0	72	16	2430

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	32	14	21	15	0	1	50	36	214
2019	Not a person with a disability	24	40	13	16	7	0	0	64	23	2645
2018	Person with a disability	21	35	11	16	16	1	0	57	33	192
2018	Not a person with a disability	21	43	11	16	8	0	1	65	24	2447

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	28	18	17	18	4	0	45	37	214
2019	Not a person with a disability	23	32	17	14	11	3	0	57	26	2658
2018	Person with a disability	15	22	13	20	26	3	1	38	48	194
2018	Not a person with a disability	20	32	18	15	12	3	0	54	28	2440

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	19	17	17	30	3	2	33	49	215
2019	Not a person with a disability	21	28	16	15	17	3	1	51	33	2658
2018	Person with a disability	15	21	10	16	34	3	1	38	52	194
2018	Not a person with a disability	18	25	17	17	19	3	2	45	37	2442

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	27	13	9	6	1	4	71	15	213
2019	Not a person with a disability	48	25	13	6	3	1	3	77	10	2658

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	8	5	7	8	3	21	74	20	213
2019	Not a person with a disability	55	9	8	4	6	3	16	78	12	2655

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	23	16	10	11	1	5	61	22	213
2019	Not a person with a disability	43	25	18	7	4	1	3	70	11	2651

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	20	15	12	14	7	3	53	29	214
2019	Not a person with a disability	40	22	17	10	6	3	3	66	16	2639

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	18	17	8	15	6	5	55	26	213
2019	Not a person with a disability	34	21	17	11	11	3	5	59	23	2652

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	53	21	8	3	3	5	6	83	8	214
2019	Not a person with a disability	61	16	9	3	3	3	4	83	7	2656

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	13	11	6	13	6	5	65	22	211
2019	Not a person with a disability	65	12	7	3	4	4	4	84	8	2657

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	43	13	12	9	12	5	6	63	23	212
2019	Not a person with a disability	74	8	4	1	1	2	9	92	3	2653

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	38	14	17	13	2	56	30	213
2019	Not a person with a disability	32	37	14	10	6	0	70	17	2638
2018	Person with a disability	19	35	15	15	17	0	53	31	190
2018	Not a person with a disability	28	40	12	11	8	0	69	19	2432

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	34	16	16	11	1	57	28	213
2019	Not a person with a disability	38	35	13	8	6	0	72	14	2651
2018	Person with a disability	24	30	16	16	14	0	55	30	191
2018	Not a person with a disability	33	35	16	10	6	0	68	16	2435

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	29	19	15	13	52	29	214
2019	Not a person with a disability	31	40	13	11	5	71	16	2604
2018	Person with a disability	20	34	16	18	13	53	31	190
2018	Not a person with a disability	28	37	15	12	8	65	20	2432

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	10	31	27	16	14	3	0	42	31	215
2019	Not a person with a disability	20	43	18	11	5	3	1	65	16	2657
2018	Person with a disability	12	32	16	18	17	5	0	46	37	194
2018	Not a person with a disability	20	36	22	12	7	3	0	58	19	2448

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	33	28	11	14	14	61	27	214
2019	Not a person with a disability	40	33	10	10	6	74	16	2655
2018	Person with a disability	35	27	13	15	9	62	25	192
2018	Not a person with a disability	37	35	11	10	6	73	16	2447

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	27	29	22	11	10	1	57	21	214
2019	Not a person with a disability	32	31	19	9	8	1	64	17	2642
2018	Person with a disability	24	27	26	9	13	2	51	22	190
2018	Not a person with a disability	32	32	19	10	7	1	65	17	2448

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	44	17	13	7	12	2	4	65	21	214
2019	Not a person with a disability	53	21	9	6	6	2	3	78	13	2652

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Person with a disability	38	24	38	215
2019	Not a person with a disability	31	35	35	2668
2018	Person with a disability	37	22	42	193
2018	Not a person with a disability	32	30	38	2448

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Person with a disability	17	25	37	10	7	4	87
2019	Not a person with a disability	14	27	39	6	7	7	881
2018	Person with a disability	12	20	46	9	7	6	71
2018	Not a person with a disability	15	26	34	8	9	8	831

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	32	15	10	7	0	1	68	17	213
2019	Not a person with a disability	42	39	11	5	3	0	0	81	8	2643
2018	Person with a disability	30	45	9	9	5	1	1	76	14	191
2018	Not a person with a disability	42	40	10	5	2	1	0	83	7	2442

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	35	21	14	13	1	51	28	215
2019	Not a person with a disability	23	42	17	12	5	1	65	17	2660
2018	Person with a disability	13	34	21	18	14	0	47	32	191
2018	Not a person with a disability	22	42	17	13	6	1	64	19	2432

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	17	28	33	14	5	1	2	20	47	214
2019	Not a person with a disability	13	25	38	16	6	1	1	23	39	2650
2018	Person with a disability	22	26	31	16	5	0	0	21	48	193
2018	Not a person with a disability	12	26	38	14	7	1	1	22	39	2446

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	22	34	10	9	2	2	19	46	214
2019	Not a person with a disability	16	24	29	18	10	2	1	28	42	2646
2018	Person with a disability	25	24	25	17	7	2	0	25	50	194
2018	Not a person with a disability	15	25	28	19	9	2	1	29	42	2440

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	26	30	14	6	1	3	21	48	214
2019	Not a person with a disability	19	25	30	16	7	2	1	24	45	2643
2018	Person with a disability	25	26	27	12	9	1	1	21	51	191
2018	Not a person with a disability	22	26	27	15	7	1	2	23	49	2438

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	17	30	26	10	1	2	37	32	212
2019	Not a person with a disability	9	15	36	26	12	1	1	39	24	2641
2018	Person with a disability	13	23	27	20	14	2	0	35	37	192
2018	Not a person with a disability	9	17	34	25	12	1	2	38	28	2434

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	26	22	17	10	1	3	27	50	215
2019	Not a person with a disability	17	22	30	17	11	2	1	29	40	2653
2018	Person with a disability	26	28	21	11	11	2	0	23	55	193
2018	Not a person with a disability	20	23	27	17	9	1	2	28	45	2438

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	18	31	10	11	2	3	22	45	212
2019	Not a person with a disability	17	23	28	16	12	3	1	29	42	2646
2018	Person with a disability	22	28	25	10	10	3	1	22	52	194
2018	Not a person with a disability	18	24	27	17	10	2	3	28	44	2435

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	25	24	23	16	8	2	2	24	52	214
2019	Not a person with a disability	19	24	32	14	8	2	1	23	44	2642
2018	Person with a disability	26	25	30	10	7	2	1	17	51	193
2018	Not a person with a disability	21	25	30	15	6	2	2	22	48	2446

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	22	28	20	5	0	2	26	45	214
2019	Not a person with a disability	15	24	31	18	10	1	1	29	39	2653

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	22	14	29	25	2	0	31	55	214
2019	Not a person with a disability	13	26	21	24	15	1	0	39	39	2652

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	25	13	15	14	2	57	30	215
2019	Not a person with a disability	43	29	9	11	8	1	73	19	2655
2018	Person with a disability	28	26	8	18	20	1	54	38	190
2018	Not a person with a disability	39	30	10	10	8	1	70	19	2432

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	28	13	18	7	62	25	215
2019	Not a person with a disability	44	33	7	10	6	77	15	2652
2018	Person with a disability	31	36	7	14	11	68	25	190
2018	Not a person with a disability	41	37	9	9	4	78	13	2433

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	34	13	11	9	3	66	20	215
2019	Not a person with a disability	42	35	12	6	3	1	78	10	2651
2018	Person with a disability	25	36	16	10	10	3	62	21	191
2018	Not a person with a disability	38	39	13	6	3	1	77	10	2433

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	35	18	16	10	1	55	27	214
2019	Not a person with a disability	32	40	14	9	4	1	73	13	2647
2018	Person with a disability	25	34	14	14	13	1	59	27	191
2018	Not a person with a disability	35	40	13	7	4	1	77	10	2438

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	33	13	11	12	2	0	63	24	214
2019	Not a person with a disability	38	38	13	5	3	2	0	78	9	2652
2018	Person with a disability	31	32	16	6	12	2	0	65	19	191
2018	Not a person with a disability	37	38	14	6	3	2	1	76	9	2441

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	23	37	17	8	15	60	23	214
2019	Not a person with a disability	43	37	11	6	3	79	9	2656
2018	Person with a disability	26	35	13	11	14	61	25	192
2018	Not a person with a disability	41	39	12	5	3	80	9	2440

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	27	21	14	16	4	2	46	32	215
2019	Not a person with a disability	27	29	16	11	10	4	3	60	22	2659
2018	Person with a disability	14	26	16	17	22	5	0	43	41	191
2018	Not a person with a disability	22	30	20	13	9	4	2	56	23	2438

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	22	31	16	14	15	1	1	54	30	214
2019	Not a person with a disability	28	33	15	13	7	3	1	63	21	2657
2018	Person with a disability	19	38	9	16	16	2	0	59	33	194
2018	Not a person with a disability	27	36	14	13	7	2	1	65	20	2440

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	26	25	12	17	3	45	29	215
2019	Not a person with a disability	26	35	22	9	7	2	62	16	2653
2018	Person with a disability	15	32	17	15	17	3	49	34	194
2018	Not a person with a disability	24	38	21	10	5	1	63	16	2432

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	12	17	17	14	33	6	2	31	51	214
2019	Not a person with a disability	17	21	20	14	17	9	2	43	35	2657
2018	Person with a disability	12	13	14	21	34	5	1	27	58	194
2018	Not a person with a disability	16	23	20	15	15	9	2	45	33	2439

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	37	7	16	12	0	0	65	28	215
2019	Not a person with a disability	32	48	5	12	4	0	0	79	16	2661

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	31	9	14	11	0	0	66	25	212
2019	Not a person with a disability	40	36	7	11	7	0	0	75	18	2659

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	32	16	11	12	1	0	61	23	213
2019	Not a person with a disability	39	37	11	9	4	0	0	77	13	2645

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	69	16	6	3	4	0	2	87	7	214
2019	Not a person with a disability	69	16	6	4	2	0	2	88	7	2661

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	66	10	12	4	2	0	6	81	6	214
2019	Not a person with a disability	73	11	6	2	2	0	4	88	5	2653

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	72	8	10	1	4	1	5	84	5	211
2019	Not a person with a disability	79	9	5	1	2	0	5	93	3	2649

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	10	8	9	10	25	9	60	28	215
2019	Not a person with a disability	30	14	10	9	11	18	8	59	27	2666

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	35	40	11	7	5	1	2	77	12	214
2019	Not a person with a disability	34	46	9	6	3	1	2	82	9	2646

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	31	30	17	8	4	8	2	68	14	215
2019	Not a person with a disability	51	29	9	3	1	4	2	85	5	2643

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	214
2019	Not a person with a disability	20	80	2661
2018	Person with a disability	43	57	194
2018	Not a person with a disability	19	81	2449

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	83
2019	Not a person with a disability	49	51	525
2018	Person with a disability	54	46	85
2018	Not a person with a disability	47	53	455

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	75	25	83
2019	Not a person with a disability	55	45	525
2018	Person with a disability	77	23	85
2018	Not a person with a disability	56	44	455

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	83
2019	Not a person with a disability	10	90	525
2018	Person with a disability	10	90	85
2018	Not a person with a disability	8	92	455

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	0	100	85
2018	Not a person with a disability	4	96	455

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	83
2019	Not a person with a disability	7	93	525
2018	Person with a disability	7	93	85
2018	Not a person with a disability	10	90	455

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	83
2019	Not a person with a disability	16	84	525
2018	Person with a disability	14	86	85
2018	Not a person with a disability	16	84	455

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	83
2019	Not a person with a disability	5	95	525
2018	Person with a disability	5	95	85
2018	Not a person with a disability	7	93	455

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	50	50	82
2019	Not a person with a disability	41	59	519
2018	Person with a disability	49	51	85
2018	Not a person with a disability	43	57	456

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	48	52	82
2019	Not a person with a disability	42	58	519
2018	Person with a disability	41	59	85
2018	Not a person with a disability	40	60	456

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	62	38	82
2019	Not a person with a disability	49	51	519
2018	Person with a disability	65	35	85
2018	Not a person with a disability	47	53	456

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	44	56	82
2019	Not a person with a disability	38	62	519
2018	Person with a disability	44	56	85
2018	Not a person with a disability	39	61	456

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	49	51	82
2019	Not a person with a disability	37	63	519
2018	Person with a disability	49	51	85
2018	Not a person with a disability	35	65	456

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	55	45	82
2019	Not a person with a disability	53	47	519
2018	Person with a disability	60	40	85
2018	Not a person with a disability	49	51	456

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	82
2019	Not a person with a disability	34	66	519
2018	Person with a disability	45	55	85
2018	Not a person with a disability	33	67	456

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	82
2019	Not a person with a disability	7	93	519

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	82
2019	Not a person with a disability	11	89	519
2018	Person with a disability	15	85	85
2018	Not a person with a disability	9	91	456

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	56	44	82
2019	Not a person with a disability	47	53	519
2018	Person with a disability	66	34	85
2018	Not a person with a disability	44	56	456

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	82
2019	Not a person with a disability	26	74	519
2018	Person with a disability	31	69	85
2018	Not a person with a disability	25	75	456

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	82
2019	Not a person with a disability	17	83	519
2018	Person with a disability	20	80	85
2018	Not a person with a disability	14	86	456

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	82
2019	Not a person with a disability	60	40	517
2018	Person with a disability	64	36	85
2018	Not a person with a disability	52	48	455

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	82
2019	Not a person with a disability	33	67	517
2018	Person with a disability	26	74	85
2018	Not a person with a disability	28	72	455

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	82
2019	Not a person with a disability	9	91	517
2018	Person with a disability	11	89	85
2018	Not a person with a disability	7	93	455

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	32	68	82
2019	Not a person with a disability	23	77	517
2018	Person with a disability	32	68	85
2018	Not a person with a disability	14	86	455

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	82
2019	Not a person with a disability	12	88	517
2018	Person with a disability	13	87	85
2018	Not a person with a disability	8	92	455

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	82
2019	Not a person with a disability	7	93	517
2018	Person with a disability	8	92	85
2018	Not a person with a disability	4	96	455

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	82
2019	Not a person with a disability	14	86	517
2018	Person with a disability	11	89	85
2018	Not a person with a disability	15	85	455

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	82
2019	Not a person with a disability	12	88	517
2018	Person with a disability	14	86	85
2018	Not a person with a disability	9	91	455

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	22	78	82
2019	Not a person with a disability	21	79	517
2018	Person with a disability	23	77	85
2018	Not a person with a disability	26	74	455

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	72
2019	Not a person with a disability	13	87	483
2018	Person with a disability	9	91	80
2018	Not a person with a disability	8	92	439

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	72
2019	Not a person with a disability	17	83	483
2018	Person with a disability	9	91	80
2018	Not a person with a disability	18	82	439

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	72
2019	Not a person with a disability	8	92	483
2018	Person with a disability	8	92	80
2018	Not a person with a disability	6	94	439

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	6	94	72
2019	Not a person with a disability	7	93	483

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	72
2019	Not a person with a disability	10	90	483
2018	Person with a disability	10	90	80
2018	Not a person with a disability	11	89	439

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	72
2019	Not a person with a disability	8	92	483
2018	Person with a disability	11	89	80
2018	Not a person with a disability	11	89	439

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	72
2019	Not a person with a disability	12	88	483
2018	Person with a disability	13	87	80
2018	Not a person with a disability	9	91	439

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	9	91	72
2019	Not a person with a disability	12	88	483
2018	Person with a disability	12	88	80
2018	Not a person with a disability	13	87	439

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	16	84	72
2019	Not a person with a disability	14	86	483
2018	Person with a disability	12	88	80
2018	Not a person with a disability	11	89	439

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	45	55	72
2019	Not a person with a disability	34	66	483
2018	Person with a disability	35	65	80
2018	Not a person with a disability	30	70	439

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	7	93	72
2019	Not a person with a disability	7	93	483
2018	Person with a disability	14	86	80
2018	Not a person with a disability	7	93	439

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	57	43	72
2019	Not a person with a disability	46	54	483
2018	Person with a disability	62	38	80
2018	Not a person with a disability	44	56	439

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	58	42	72
2019	Not a person with a disability	62	38	483
2018	Person with a disability	67	33	80
2018	Not a person with a disability	61	39	439

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	8	92	80
2018	Not a person with a disability	3	97	439

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	72
2019	Not a person with a disability	13	87	483
2018	Person with a disability	17	83	80
2018	Not a person with a disability	13	87	439

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	214
2019	Not a person with a disability	27	73	2648

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	11	14	19	12	22	17	5	32	44	214
2019	Not a person with a disability	14	16	21	10	12	22	5	42	29	2656
2018	Person with a disability	8	16	19	16	25	11	5	28	49	191
2018	Not a person with a disability	12	18	25	11	9	19	5	40	26	2447

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	21	18	12	19	7	2	46	34	214
2019	Not a person with a disability	26	28	19	9	9	8	1	60	19	2662
2018	Person with a disability	16	24	18	15	23	4	0	41	40	189
2018	Not a person with a disability	23	31	22	9	7	8	1	59	17	2444

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	28	72	215
2019	Not a person with a disability	11	89	2653
2018	Person with a disability	31	69	193
2018	Not a person with a disability	10	90	2454

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	48	52	63
2019	Not a person with a disability	34	66	291
2018	Person with a disability	46	54	62
2018	Not a person with a disability	35	65	252

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	80	20	63
2019	Not a person with a disability	67	33	291
2018	Person with a disability	78	22	62
2018	Not a person with a disability	67	33	252

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	63
2019	Not a person with a disability	5	95	291
2018	Person with a disability	8	92	62
2018	Not a person with a disability	4	96	252

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	10	90	62
2018	Not a person with a disability	4	96	252

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	63
2019	Not a person with a disability	21	79	291
2018	Person with a disability	14	86	62
2018	Not a person with a disability	18	82	252

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	17	83	63
2019	Not a person with a disability	11	89	291
2018	Person with a disability	8	92	62
2018	Not a person with a disability	12	88	252

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	62
2019	Not a person with a disability	54	46	288
2018	Person with a disability	26	74	61
2018	Not a person with a disability	52	48	252

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	62
2019	Not a person with a disability	24	76	288
2018	Person with a disability	20	80	61
2018	Not a person with a disability	28	72	252

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	11	89	62
2019	Not a person with a disability	21	79	288
2018	Person with a disability	12	88	61
2018	Not a person with a disability	21	79	252

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	21	79	62
2019	Not a person with a disability	24	76	288
2018	Person with a disability	15	85	61
2018	Not a person with a disability	20	80	252

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	27	73	62
2019	Not a person with a disability	20	80	288
2018	Person with a disability	24	76	61
2018	Not a person with a disability	20	80	252

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	62
2019	Not a person with a disability	8	92	288

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	62
2019	Not a person with a disability	14	86	288
2018	Person with a disability	8	92	61
2018	Not a person with a disability	9	91	252

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	0	100	61
2018	Not a person with a disability	0	100	252

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	59	41	62
2019	Not a person with a disability	2	98	288

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	0	100	62
2019	Not a person with a disability	0	100	288

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	19	81	62
2019	Not a person with a disability	12	88	288
2018	Person with a disability	18	82	61
2018	Not a person with a disability	11	89	252

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	51	49	62
2019	Not a person with a disability	24	76	283
2018	Person with a disability	37	63	62
2018	Not a person with a disability	24	76	253

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	18	82	62
2019	Not a person with a disability	11	89	283
2018	Person with a disability	7	93	62
2018	Not a person with a disability	11	89	253

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	62
2019	Not a person with a disability	4	96	283

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	34	66	62
2019	Not a person with a disability	12	88	283
2018	Person with a disability	24	76	62
2018	Not a person with a disability	8	92	253

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	62
2019	Not a person with a disability	4	96	283

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	62
2019	Not a person with a disability	2	98	283

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	14	86	62
2019	Not a person with a disability	6	94	283
2018	Person with a disability	10	90	62
2018	Not a person with a disability	8	92	252

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	38	62	62
2019	Not a person with a disability	51	49	283
2018	Person with a disability	41	59	62
2018	Not a person with a disability	57	43	253

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Person with a disability	10	90	60
2018	Not a person with a disability	15	85	250

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	8	92	51
2019	Not a person with a disability	8	92	261

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	13	87	51
2019	Not a person with a disability	8	92	261
2018	Person with a disability	15	85	60
2018	Not a person with a disability	9	91	250

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	33	67	51
2019	Not a person with a disability	26	74	261
2018	Person with a disability	37	63	60
2018	Not a person with a disability	17	83	250

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	10	90	51
2019	Not a person with a disability	6	94	261
2018	Person with a disability	12	88	60
2018	Not a person with a disability	5	95	250

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	55	45	51
2019	Not a person with a disability	35	65	261
2018	Person with a disability	57	43	60
2018	Not a person with a disability	35	65	250

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	69	31	51
2019	Not a person with a disability	65	35	261
2018	Person with a disability	72	28	60
2018	Not a person with a disability	58	42	250

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	12	88	51
2019	Not a person with a disability	15	85	261
2018	Person with a disability	15	85	60
2018	Not a person with a disability	17	83	248

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	24	76	212
2019	Not a person with a disability	16	84	2657

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	11	27	7	17	20	5	32	32	215
2019	Not a person with a disability	16	15	25	5	7	26	6	45	19	2654
2018	Person with a disability	13	11	26	8	20	20	3	30	36	192
2018	Not a person with a disability	14	18	29	6	5	23	5	45	15	2442

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	21	22	23	5	17	9	3	49	25	214
2019	Not a person with a disability	28	27	20	7	6	10	2	63	14	2653
2018	Person with a disability	17	24	22	10	18	8	1	44	31	193
2018	Not a person with a disability	24	29	24	7	5	9	2	60	13	2441

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	61	39	215
2019	Not a person with a disability	16	84	2659

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	78	22	127
2019	Not a person with a disability	82	18	449

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	34	34	8	18	5	1	0	69	24	98
2019	Not a person with a disability	52	30	6	8	3	0	0	83	10	366

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	25	14	6	11	3	68	18	215
2019	Not a person with a disability	60	21	10	4	4	1	82	8	2660
2018	Person with a disability	45	25	8	10	11	1	71	21	188
2018	Not a person with a disability	56	23	11	4	5	1	80	9	2424

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	9	39	10	27	10	2	3	51	39	44
2019	Not a person with a disability	20	47	11	16	4	2	0	69	21	759

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	19	35	19	13	11	3	0	55	25	212
2019	Not a person with a disability	26	41	16	10	5	2	0	69	15	2652
2018	Person with a disability	13	43	15	14	12	3	0	58	27	192
2018	Not a person with a disability	23	43	17	9	5	2	1	68	14	2437

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	14	21	25	16	23	1	0	36	39	215
2019	Not a person with a disability	19	34	19	16	10	2	0	53	27	2652
2018	Person with a disability	12	24	10	27	24	2	1	37	52	194
2018	Not a person with a disability	17	34	20	17	10	2	1	52	27	2446

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	13	23	24	16	25	0	0	35	41	215
2019	Not a person with a disability	19	25	21	15	19	0	1	45	34	2654
2018	Person with a disability	15	19	18	15	30	1	2	35	47	190
2018	Not a person with a disability	17	22	24	16	20	0	1	40	36	2450

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	16	26	25	13	19	1	0	42	33	213
2019	Not a person with a disability	19	26	25	16	13	0	0	45	30	2659
2018	Person with a disability	14	27	22	13	22	0	1	42	36	191
2018	Not a person with a disability	17	25	28	16	14	0	0	42	30	2449

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	20	32	20	11	13	1	2	54	25	213
2019	Not a person with a disability	26	33	21	11	7	0	1	60	19	2639
2018	Person with a disability	21	25	24	15	13	0	2	47	29	192
2018	Not a person with a disability	22	32	24	13	8	1	1	55	21	2433

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	23	17	20	23	1	1	38	45	213
2019	Not a person with a disability	19	24	23	15	18	0	1	43	34	2644
2018	Person with a disability	15	21	21	11	30	1	1	37	42	191
2018	Not a person with a disability	18	21	23	17	19	1	1	40	36	2435

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	29	10	4	10	7	74	15	212
2019	Not a person with a disability	47	25	13	6	6	3	75	12	2652
2018	Person with a disability	39	25	16	6	10	5	67	17	189
2018	Not a person with a disability	42	27	14	6	5	5	73	12	2441

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	24	22	12	14	1	2	51	27	214
2019	Not a person with a disability	29	31	19	11	9	0	0	60	20	2660
2018	Person with a disability	25	20	19	19	17	0	1	45	36	193
2018	Not a person with a disability	28	28	22	11	10	0	1	57	21	2443

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	18	33	21	11	14	0	3	52	26	211
2019	Not a person with a disability	28	34	21	9	6	1	1	63	15	2644
2018	Person with a disability	17	30	30	11	10	1	0	48	22	192
2018	Not a person with a disability	24	34	23	11	7	1	1	59	18	2444

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	28	26	16	14	0	1	44	30	212
2019	Not a person with a disability	21	32	24	13	8	1	0	54	22	2652
2018	Person with a disability	14	24	31	16	15	0	0	38	31	191
2018	Not a person with a disability	19	31	26	14	9	1	1	51	23	2440

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	26	24	16	17	0	1	42	33	212
2019	Not a person with a disability	26	31	21	12	9	1	1	58	21	2646
2018	Person with a disability	20	22	26	19	12	1	0	42	32	193
2018	Not a person with a disability	23	32	23	11	9	1	1	56	21	2439

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	28	26	20	8	16	0	1	55	24	214
2019	Not a person with a disability	41	27	15	9	7	1	1	69	16	2646

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	26	32	20	10	11	0	1	58	21	211
2019	Not a person with a disability	30	34	19	10	6	1	0	65	16	2641
2018	Person with a disability	19	33	24	15	9	0	0	52	24	191
2018	Not a person with a disability	26	32	21	13	7	0	1	59	20	2433

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	41	26	15	4	10	1	3	70	15	209
2019	Not a person with a disability	48	25	13	7	5	0	1	74	12	2636
2018	Person with a disability	41	21	16	10	9	0	2	64	19	190
2018	Not a person with a disability	49	25	14	6	4	0	1	75	11	2423

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	40	21	15	9	11	1	5	64	21	213
2019	Not a person with a disability	70	13	5	3	2	1	6	89	5	2639
2018	Person with a disability	39	21	12	12	13	1	2	62	26	189
2018	Not a person with a disability	67	16	7	2	2	1	5	88	5	2425

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	36	24	16	6	16	1	2	61	22	212
2019	Not a person with a disability	62	16	8	5	6	1	2	80	11	2640
2018	Person with a disability	43	17	13	8	18	0	0	60	26	192
2018	Not a person with a disability	62	17	9	4	4	1	3	82	9	2440

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	42	30	15	5	6	1	1	74	11	211
2019	Not a person with a disability	50	30	11	5	4	0	1	80	9	2635
2018	Person with a disability	39	27	18	9	7	0	0	66	16	191
2018	Not a person with a disability	49	31	12	4	3	0	1	81	7	2444

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	19	17	10	14	0	0	59	24	213
2019	Not a person with a disability	56	21	10	6	6	0	1	78	12	2628
2018	Person with a disability	39	18	15	16	12	0	0	57	28	191
2018	Not a person with a disability	53	22	12	7	5	1	1	76	12	2431

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	48	12	2	2	2	0	34	90	7	207
2019	Not a person with a disability	53	15	6	2	2	0	22	88	5	2624
2018	Person with a disability	53	10	3	1	3	0	29	90	6	191
2018	Not a person with a disability	50	12	6	2	1	1	28	87	5	2427

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	45	26	11	5	5	1	7	78	11	211
2019	Not a person with a disability	57	24	10	4	2	0	3	84	6	2636
2018	Person with a disability	51	19	14	6	2	0	8	76	9	192
2018	Not a person with a disability	53	24	11	4	2	1	4	82	6	2433

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	51	19	17	6	4	1	2	72	10	209
2019	Not a person with a disability	65	18	8	3	3	1	2	85	7	2641
2018	Person with a disability	54	16	8	7	10	0	4	73	18	193
2018	Not a person with a disability	62	16	8	4	6	1	2	82	10	2440

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	39	30	18	5	5	0	4	71	11	210
2019	Not a person with a disability	55	28	10	4	2	0	1	84	5	2631
2018	Person with a disability	40	26	15	9	8	1	2	67	18	193
2018	Not a person with a disability	50	29	14	4	2	0	2	80	6	2435

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	6	25	41	17	11	0	32	28	213
2019	Not a person with a disability	16	33	33	13	5	0	49	18	2663
2018	Person with a disability	6	21	39	21	13	0	27	34	193
2018	Not a person with a disability	13	31	36	14	6	1	44	20	2453

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	24	27	33	13	4	0	17	50	213
2019	Not a person with a disability	13	19	39	20	9	0	29	32	2635
2018	Person with a disability	24	28	32	14	3	0	17	52	189
2018	Not a person with a disability	11	21	39	21	8	1	29	32	2417

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	15	29	22	16	15	2	1	15	85	211
2019	Not a person with a disability	19	29	24	14	13	2	1	19	81	2649
2018	Person with a disability	21	24	19	15	18	2	0	21	79	192
2018	Not a person with a disability	23	26	21	14	14	1	1	23	77	2455

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	64	36	176
2019	Not a person with a disability	62	38	2083

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Person with a disability	36	64	176
2019	Not a person with a disability	38	62	2060
2018	Person with a disability	27	73	146
2018	Not a person with a disability	32	68	1815

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	30	19	12	13	17	3	6	54	33	212
2019	Not a person with a disability	34	19	16	11	12	1	6	58	25	2638
2018	Person with a disability	31	17	19	10	14	1	8	52	26	193
2018	Not a person with a disability	35	18	15	11	11	1	8	58	24	2445

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	7	18	24	14	28	2	7	28	46	175
2019	Not a person with a disability	9	21	19	18	25	1	7	32	47	2063
2018	Person with a disability	10	17	19	17	30	2	5	29	51	145
2018	Not a person with a disability	8	21	19	19	27	2	5	32	49	1829

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Person with a disability	5	12	20	18	38	1	6	18	60	174
2019	Not a person with a disability	4	14	14	19	41	1	6	20	65	2067
2018	Person with a disability	5	14	12	16	49	1	2	20	68	146
2018	Not a person with a disability	3	10	17	18	46	2	4	14	68	1827

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 108. Are you a person with a disability?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.