2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PG

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	45	10	2	5	83	7	60
2019	PG-04	30	55	10	5	0	85	5	20
2019	PG-05	40	47	7	0	7	87	7	15
2018	PG	27	54	7	3	8	81	12	59
2018	PG-04	21	57	0	14	7	79	21	14
2018	PG-05	41	59	0	0	0	100	0	17
2017	PG	22	52	19	7	0	74	7	57
2017	PG-04	31	38	15	15	0	69	15	13
2017	PG-05	25	42	32	0	0	68	0	12
2014	PG	18	46	17	14	6	64	19	72
2014	PG-02	24	6	41	12	18	29	29	17
2014	PG-03	9	55	9	18	9	64	27	11
2014	PG-04	14	62	14	10	0	76	10	21
2014	PG-05	15	62	0	23	0	77	23	13

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	41	39	16	2	2	0	80	3	61
2019	PG-04	45	45	10	0	0	0	90	0	20
2019	PG-05	33	33	27	0	7	0	67	7	15
2018	PG	27	49	12	7	5	0	76	12	59
2018	PG-04	14	71	7	0	7	0	86	7	14
2018	PG-05	41	35	18	0	6	0	76	6	17
2017	PG	16	54	18	9	2	1	71	11	57
2017	PG-04	15	46	23	15	0	0	62	15	13
2017	PG-05	25	49	25	0	0	0	75	0	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	57	28	13	2	0	85	2	61
2019	PG-04	50	25	20	5	0	75	5	20
2019	PG-05	53	40	7	0	0	93	0	15
2018	PG	41	45	10	0	3	86	3	58
2018	PG-04	29	64	0	0	7	93	7	14
2018	PG-05	50	50	0	0	0	100	0	16
2017	PG	49	40	9	2	0	89	2	56
2017	PG-04	38	46	15	0	0	85	0	13
2017	PG-05	37	54	9	0	0	91	0	11
2014	PG	57	30	10	3	0	88	3	72
2014	PG-02	65	24	12	0	0	88	0	17
2014	PG-03	45	36	9	9	0	82	9	11
2014	PG-04	57	29	14	0	0	86	0	21
2014	PG-05	38	46	8	8	0	85	8	13

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	41	41	16	0	2	82	2	61
2019	PG-04	35	45	20	0	0	80	0	20
2019	PG-05	53	33	13	0	0	87	0	15
2018	PG	32	54	5	5	3	86	8	59
2018	PG-04	29	50	7	7	7	79	14	14
2018	PG-05	53	47	0	0	0	100	0	17
2017	PG	31	52	15	2	0	83	2	57
2017	PG-04	38	46	15	0	0	85	0	13
2017	PG-05	25	51	24	0	0	76	0	12
2014	PG	29	44	14	8	4	74	12	72
2014	PG-02	29	29	18	6	18	59	24	17
2014	PG-03	18	45	9	27	0	64	27	11
2014	PG-04	33	48	14	5	0	81	5	21
2014	PG-05	23	46	23	8	0	69	8	13

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	34	36	20	7	3	0	70	10	61
2019	PG-04	40	35	20	5	0	0	75	5	20
2019	PG-05	20	53	20	7	0	0	73	7	15
2018	PG	27	42	15	12	5	0	68	17	60
2018	PG-02	40	30	30	0	0	0	70	0	10
2018	PG-04	29	36	21	7	7	0	64	14	14
2018	PG-05	29	47	6	18	0	0	76	18	17
2017	PG	21	37	26	7	4	5	61	11	57
2017	PG-04	31	38	23	0	0	8	75	0	13
2017	PG-05	8	59	16	8	0	8	74	9	12
2014	PG	18	31	29	15	6	1	49	21	72
2014	PG-02	24	24	18	18	12	6	50	31	17
2014	PG-03	9	36	27	18	9	0	45	27	11
2014	PG-04	19	29	38	14	0	0	48	14	21
2014	PG-05	15	31	23	23	8	0	46	31	13

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	35	18	3	5	0	73	8	60
2019	PG-04	40	30	30	0	0	0	70	0	20
2019	PG-05	33	47	13	0	7	0	80	7	15
2018	PG	29	44	12	10	3	2	74	14	59
2018	PG-02	40	40	10	0	0	10	89	0	10
2018	PG-04	31	38	15	8	8	0	69	15	13
2018	PG-05	35	41	6	18	0	0	76	18	17
2017	PG	21	40	30	5	2	2	62	7	57
2017	PG-04	31	38	31	0	0	0	69	0	13
2017	PG-05	8	59	16	8	0	8	74	9	12
2014	PG	19	31	28	14	7	1	51	21	72
2014	PG-02	24	18	29	12	12	6	44	25	17
2014	PG-03	9	36	27	18	9	0	45	27	11
2014	PG-04	24	24	29	24	0	0	48	24	21
2014	PG-05	15	38	23	8	15	0	54	23	13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	41	33	11	7	7	2	75	13	61
2019	PG-04	40	35	5	15	0	5	79	16	20
2019	PG-05	47	33	13	0	7	0	80	7	15
2018	PG	36	34	15	7	7	2	71	14	59
2018	PG-02	30	60	10	0	0	0	90	0	10
2018	PG-04	23	38	8	15	8	8	67	25	13
2018	PG-05	53	29	6	12	0	0	82	12	17
2017	PG	25	31	18	13	9	4	58	23	57
2017	PG-04	31	23	23	8	15	0	54	23	13
2017	PG-05	17	42	8	24	8	0	59	32	12
2014	PG	19	36	19	17	6	3	57	23	72
2014	PG-02	24	18	29	18	6	6	44	25	17
2014	PG-03	0	27	27	36	9	0	27	45	11
2014	PG-04	19	48	10	14	10	0	67	24	21
2014	PG-05	15	46	23	15	0	0	62	15	13

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	49	33	11	2	3	2	83	5	61
2019	PG-04	45	20	25	0	5	5	68	5	20
2019	PG-05	53	47	0	0	0	0	100	0	15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	46	8	5	3	0	84	8	61
2019	PG-04	35	60	5	0	0	0	95	0	20
2019	PG-05	60	20	20	0	0	0	80	0	15
2018	PG	36	46	7	3	8	0	81	12	59
2018	PG-04	21	71	0	0	7	0	93	7	14
2018	PG-05	53	29	12	0	6	0	82	6	17
2017	PG	37	37	14	2	5	5	77	8	57
2017	PG-04	46	23	31	0	0	0	69	0	13
2017	PG-05	34	41	17	0	0	8	82	0	12
2014	PG	22	46	14	8	10	0	68	18	72
2014	PG-02	18	29	12	18	24	0	47	41	17
2014	PG-03	27	55	9	0	9	0	82	9	11
2014	PG-04	19	48	14	14	5	0	67	19	21
2014	PG-05	31	38	23	0	8	0	69	8	13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	43	28	20	3	3	2	73	7	60
2019	PG-04	30	35	25	0	5	5	68	5	20
2019	PG-05	64	21	7	7	0	0	86	7	14
2018	PG	31	51	3	7	8	0	81	15	59
2018	PG-04	21	57	7	7	7	0	79	14	14
2018	PG-05	41	53	0	0	6	0	94	6	17
2017	PG	40	34	18	4	5	0	73	9	57
2017	PG-04	31	31	31	8	0	0	62	8	13
2017	PG-05	58	17	25	0	0	0	75	0	12
2014	PG	29	35	11	14	11	0	64	25	72
2014	PG-02	29	18	6	24	24	0	47	47	17
2014	PG-03	45	27	18	0	9	0	73	9	11
2014	PG-04	29	38	14	10	10	0	67	19	21
2014	PG-05	23	54	8	8	8	0	77	15	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	54	30	13	3	0	0	84	3	61
2019	PG-04	55	30	15	0	0	0	85	0	20
2019	PG-05	67	20	7	7	0	0	87	7	15
2018	PG	37	46	5	7	3	2	84	10	59
2018	PG-04	29	57	0	7	7	0	86	14	14
2018	PG-05	53	41	0	0	6	0	94	6	17
2017	PG	43	32	22	2	0	0	76	2	57
2017	PG-04	46	31	23	0	0	0	77	0	13
2017	PG-05	51	25	24	0	0	0	76	0	12
2014	PG	36	39	11	4	10	0	75	14	72
2014	PG-02	47	18	12	12	12	0	65	24	17
2014	PG-03	36	27	27	0	9	0	64	9	11
2014	PG-04	29	48	10	5	10	0	76	14	21
2014	PG-05	31	62	0	0	8	0	92	8	13

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	27	48	17	5	2	2	76	7	60
2019	PG-04	35	40	20	0	0	5	79	0	20
2019	PG-05	14	57	14	14	0	0	71	14	14
2018	PG	28	41	24	2	2	3	71	4	58
2018	PG-04	7	50	29	7	7	0	57	14	14
2018	PG-05	50	44	6	0	0	0	94	0	16
2017	PG	23	30	22	11	10	4	55	23	57
2017	PG-04	23	38	38	0	0	0	62	0	13
2017	PG-05	34	17	34	16	0	0	51	16	12
2014	PG	11	39	28	13	7	3	51	20	72
2014	PG-02	12	41	12	6	24	6	56	31	17
2014	PG-03	0	18	73	9	0	0	18	9	11
2014	PG-04	14	29	38	10	5	5	45	15	21
2014	PG-05	8	62	15	15	0	0	69	15	13

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	26	39	21	8	3	2	67	12	61
2019	PG-04	25	45	25	0	0	5	74	0	20
2019	PG-05	33	33	27	7	0	0	67	7	15
2018	PG	26	45	19	7	3	0	71	10	58
2018	PG-04	14	43	36	0	7	0	57	7	14
2018	PG-05	44	38	6	6	6	0	81	13	16
2017	PG	14	41	30	3	12	0	55	15	57
2017	PG-04	15	46	38	0	0	0	62	0	13
2017	PG-05	25	25	49	0	0	0	51	0	12
2014	PG	10	25	29	22	12	1	35	35	72
2014	PG-02	12	12	29	18	29	0	24	47	17
2014	PG-03	0	18	18	45	18	0	18	64	11
2014	PG-04	14	19	43	14	5	5	35	20	21
2014	PG-05	0	46	31	15	8	0	46	23	13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	21	34	21	15	5	3	58	20	61
2019	PG-04	20	30	20	15	5	10	56	22	20
2019	PG-05	27	27	27	20	0	0	53	20	15
2018	PG	12	38	36	9	2	3	52	11	58
2018	PG-04	14	36	36	7	7	0	50	14	14
2018	PG-05	13	50	25	13	0	0	63	13	16
2017	PG	9	30	33	13	12	4	41	25	57
2017	PG-04	8	46	38	8	0	0	54	8	13
2017	PG-05	17	17	49	17	0	0	34	17	12
2014	PG	3	22	30	24	20	1	25	44	72
2014	PG-02	0	24	29	6	41	0	24	47	17
2014	PG-03	0	9	27	45	18	0	9	64	11
2014	PG-04	5	24	43	14	10	5	30	25	21
2014	PG-05	0	31	23	31	15	0	31	46	13

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	41	21	8	5	2	65	13	61
2019	PG-04	20	40	15	15	5	5	63	21	20
2019	PG-05	20	40	27	7	7	0	60	13	15
2018	PG	10	34	31	14	7	3	46	21	58
2018	PG-04	7	29	29	21	7	7	38	31	14
2018	PG-05	13	44	25	6	13	0	56	19	16
2017	PG	5	32	21	23	14	5	39	39	57
2017	PG-04	8	38	31	23	0	0	46	23	13
2017	PG-05	8	32	8	42	8	0	41	51	12
2014	PG	4	15	26	28	26	0	19	54	72
2014	PG-02	0	12	24	12	53	0	12	65	17
2014	PG-03	0	9	27	45	18	0	9	64	11
2014	PG-04	5	19	24	29	24	0	24	52	21
2014	PG-05	0	15	31	38	15	0	15	54	13

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	34	41	13	8	3	75	11	61
2019	PG-04	30	55	10	5	0	85	5	20
2019	PG-05	40	27	27	0	7	67	7	15
2018	PG	27	42	14	10	7	69	17	59
2018	PG-04	21	50	21	0	7	71	7	14
2018	PG-05	29	35	12	18	6	65	24	17
2017	PG	30	35	18	14	4	65	18	57
2017	PG-04	38	15	15	31	0	54	31	13
2017	PG-05	17	75	8	0	0	92	0	12
2014	PG	15	39	15	18	13	54	31	72
2014	PG-02	29	12	18	18	24	41	41	17
2014	PG-03	0	64	0	18	18	64	36	11
2014	PG-04	14	38	19	24	5	52	29	21
2014	PG-05	8	54	31	8	0	62	8	13

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	25	45	27	2	2	70	3	60
2019	PG-04	16	58	26	0	0	74	0	19
2019	PG-05	27	47	27	0	0	73	0	15
2018	PG	14	47	24	8	7	61	15	59
2018	PG-04	7	43	29	14	7	50	21	14
2018	PG-05	24	53	12	6	6	76	12	17
2017	PG	14	56	14	12	4	70	16	57
2017	PG-04	15	62	8	15	0	77	15	13
2017	PG-05	25	42	8	24	0	68	24	12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	46	30	16	0	5	2	2	78	5	61
2019	PG-04	50	30	15	0	0	5	0	84	0	20
2019	PG-05	47	27	13	0	7	0	7	79	7	15
2018	PG	37	32	12	17	2	0	0	69	19	59
2018	PG-04	29	50	7	14	0	0	0	79	14	14
2018	PG-05	35	35	18	6	6	0	0	71	12	17
2017	PG	29	49	9	7	4	0	2	80	11	57
2017	PG-04	38	38	15	8	0	0	0	77	8	13
2017	PG-05	34	66	0	0	0	0	0	100	0	12
2014	PG	21	42	18	8	11	0	0	62	20	72
2014	PG-02	24	35	12	12	18	0	0	59	29	17
2014	PG-03	18	64	9	0	9	0	0	82	9	11
2014	PG-04	19	48	19	5	10	0	0	67	14	21
2014	PG-05	15	38	23	15	8	0	0	54	23	13

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	34	39	18	5	3	74	8	61
2019	PG-04	30	40	15	5	10	70	15	20
2019	PG-05	33	40	20	7	0	73	7	15
2018	PG	25	49	10	12	3	75	15	59
2018	PG-04	43	36	7	14	0	79	14	14
2018	PG-05	24	53	12	0	12	76	12	17
2017	PG	31	47	10	9	2	79	11	57
2017	PG-04	54	38	0	8	0	92	8	13
2017	PG-05	25	59	16	0	0	84	0	12
2014	PG	15	50	14	11	10	65	21	72
2014	PG-02	24	35	12	18	12	59	29	17
2014	PG-03	9	64	9	0	18	73	18	11
2014	PG-04	19	43	19	14	5	62	19	21
2014	PG-05	8	46	23	15	8	54	23	13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	34	28	13	2	57	15	61
2019	PG-04	30	40	30	0	0	70	0	20
2019	PG-05	7	47	20	20	7	53	27	15
2018	PG	13	48	22	13	3	62	17	60
2018	PG-02	40	30	0	30	0	70	30	10
2018	PG-04	7	64	14	7	7	71	14	14
2018	PG-05	12	47	29	6	6	59	12	17
2017	PG	25	37	19	12	7	61	19	57
2017	PG-04	38	31	15	15	0	69	15	13
2017	PG-05	8	59	16	8	8	68	17	12
2014	PG	14	36	17	22	11	50	33	72
2014	PG-02	24	24	18	24	12	47	35	17
2014	PG-03	0	27	36	27	9	27	36	11
2014	PG-04	14	43	5	29	10	57	38	21
2014	PG-05	15	38	23	8	15	54	23	13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	25	36	26	5	7	0	2	62	12	61
2019	PG-04	30	40	25	0	0	0	5	74	0	20
2019	PG-05	27	27	33	7	7	0	0	53	13	15
2018	PG	19	49	15	8	8	0	0	68	17	59
2018	PG-02	40	30	20	10	0	0	0	70	10	10
2018	PG-04	8	85	0	0	8	0	0	92	8	13
2018	PG-05	18	35	18	12	18	0	0	53	29	17
2017	PG	28	42	12	9	7	2	0	72	16	57
2017	PG-04	38	31	8	15	0	8	0	75	17	13
2017	PG-05	25	49	8	0	17	0	0	75	17	12
2014	PG	8	36	12	24	18	0	1	45	42	72
2014	PG-02	6	35	0	47	12	0	0	41	59	17
2014	PG-03	9	27	27	18	18	0	0	36	36	11
2014	PG-04	10	29	14	19	29	0	0	38	48	21
2014	PG-05	8	38	23	8	15	0	8	50	25	13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	54	30	8	2	3	3	86	5	61
2019	PG-04	55	40	5	0	0	0	95	0	20
2019	PG-05	53	27	7	0	7	7	86	7	15

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	67	8	10	3	3	8	82	7	61
2019	PG-04	65	15	15	5	0	0	80	5	20
2019	PG-05	53	0	13	7	7	20	67	17	15

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	59	21	11	5	2	2	83	5	61
2019	PG-04	70	10	10	5	5	0	84	5	20
2019	PG-05	33	40	27	0	0	0	73	0	15

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	52	27	15	2	2	3	81	3	60
2019	PG-04	60	20	20	0	0	0	80	0	20
2019	PG-05	40	40	20	0	0	0	80	0	15

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	61	18	8	3	3	2	5	84	7	61
2019	PG-04	75	10	10	0	0	5	0	89	0	20
2019	PG-05	67	13	13	0	0	0	7	86	0	15

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	64	16	7	7	2	5	84	9	61
2019	PG-04	75	20	0	5	0	0	95	5	20
2019	PG-05	73	7	0	7	0	13	92	8	15

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	74	10	2	3	7	5	94	4	61
2019	PG-04	75	15	0	5	5	0	95	5	20
2019	PG-05	73	7	0	0	7	13	100	0	15

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	77	5	3	2	2	11	94	2	61
2019	PG-04	85	5	0	0	5	5	100	0	20
2019	PG-05	73	0	0	0	0	27	100	0	15

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	39	37	20	3	0	0	76	3	59
2019	PG-04	45	35	20	0	0	0	80	0	20
2019	PG-05	29	43	21	7	0	0	71	7	14
2018	PG	24	48	12	7	7	2	74	14	58
2018	PG-04	8	54	23	8	8	0	62	15	13
2018	PG-05	35	53	0	0	12	0	88	12	17
2017	PG	33	35	23	9	0	0	68	9	57
2017	PG-04	15	54	31	0	0	0	69	0	13
2017	PG-05	41	34	25	0	0	0	75	0	12
2014	PG	15	50	7	19	8	0	65	28	72
2014	PG-02	18	41	0	18	24	0	59	41	17
2014	PG-03	9	45	9	18	18	0	55	36	11
2014	PG-04	10	62	5	24	0	0	71	24	21
2014	PG-05	23	31	23	23	0	0	54	23	13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	38	20	5	0	0	75	5	61
2019	PG-04	45	30	20	5	0	0	75	5	20
2019	PG-05	27	47	27	0	0	0	73	0	15
2018	PG	28	45	12	7	7	2	74	14	58
2018	PG-04	14	50	21	7	7	0	64	14	14
2018	PG-05	35	47	12	0	6	0	82	6	17
2017	PG	23	54	14	9	0	0	77	9	57
2017	PG-04	15	62	15	8	0	0	77	8	13
2017	PG-05	25	41	17	17	0	0	66	17	12
2014	PG	19	40	17	18	6	0	60	24	72
2014	PG-02	18	29	12	24	18	0	47	41	17
2014	PG-03	9	36	36	18	0	0	45	18	11
2014	PG-04	19	48	14	19	0	0	67	19	21
2014	PG-05	23	38	15	15	8	0	62	23	13

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	34	40	19	7	0	74	7	58
2019	PG-04	40	45	10	5	0	85	5	20
2019	PG-05	33	33	27	7	0	67	7	15
2018	PG	20	49	10	14	7	69	20	59
2018	PG-04	21	57	7	7	7	79	14	14
2018	PG-05	29	47	6	12	6	76	18	17
2017	PG	31	47	9	11	2	78	13	57
2017	PG-04	31	31	8	23	8	62	31	13
2017	PG-05	25	66	8	0	0	92	0	12
2014	PG	28	39	10	18	6	67	24	72
2014	PG-02	35	29	6	12	18	65	29	17
2014	PG-03	27	45	18	9	0	73	9	11
2014	PG-04	24	43	10	24	0	67	24	21
2014	PG-05	31	31	15	15	8	62	23	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	51	11	7	3	5	78	10	61
2019	PG-04	25	55	15	0	0	5	84	0	20
2019	PG-05	20	53	7	7	7	7	79	14	15
2018	PG	17	52	17	10	3	2	69	14	60
2018	PG-02	30	50	0	10	0	10	89	11	10
2018	PG-04	14	57	14	7	7	0	71	14	14
2018	PG-05	6	65	18	6	6	0	71	12	17
2017	PG	18	45	22	10	3	2	64	14	57
2017	PG-04	23	46	23	8	0	0	69	8	13
2017	PG-05	7	59	17	8	0	8	72	9	12

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	61	28	10	0	2	0	0	89	2	61
2019	PG-04	60	35	5	0	0	0	0	95	0	20
2019	PG-05	60	13	20	0	7	0	0	73	7	15
2018	PG	46	34	7	7	5	0	2	81	12	59
2018	PG-04	21	57	14	7	0	0	0	79	7	14
2018	PG-05	65	24	0	6	6	0	0	88	12	17
2017	PG	33	51	7	2	5	2	0	86	7	57
2017	PG-04	38	62	0	0	0	0	0	100	0	13
2017	PG-05	42	42	8	7	0	0	0	84	7	12
2014	PG	36	43	10	4	7	0	0	79	11	72
2014	PG-02	35	18	12	18	18	0	0	53	35	17
2014	PG-03	18	55	18	0	9	0	0	73	9	11
2014	PG-04	48	38	14	0	0	0	0	86	0	21
2014	PG-05	46	46	0	0	8	0	0	92	8	13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	28	32	25	10	3	2	0	61	14	60
2019	PG-04	50	25	20	0	0	5	0	79	0	20
2019	PG-05	13	40	27	7	13	0	0	53	20	15
2018	PG	31	34	12	15	8	0	0	64	24	59
2018	PG-04	29	43	21	7	0	0	0	71	7	14
2018	PG-05	29	29	6	18	18	0	0	59	35	17
2017	PG	26	26	24	13	9	0	2	53	22	57
2017	PG-04	15	38	31	8	0	0	8	58	8	13
2017	PG-05	25	25	32	17	0	0	0	51	17	12
2014	PG	24	36	29	8	1	0	2	61	10	72
2014	PG-02	41	24	35	0	0	0	0	65	0	17
2014	PG-03	18	27	27	18	9	0	0	45	27	11
2014	PG-04	14	57	24	5	0	0	0	71	5	21
2014	PG-05	23	23	31	23	0	0	0	46	23	13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	77	15	5	3	0	0	0	92	3	61
2019	PG-04	80	5	10	5	0	0	0	85	5	20
2019	PG-05	73	20	0	7	0	0	0	93	7	15
2017	PG	54	23	9	5	5	4	0	80	11	57
2017	PG-04	38	38	8	8	8	0	0	77	15	13
2017	PG-05	59	17	16	0	0	8	0	83	0	12
2014	PG	46	35	6	4	7	1	1	83	11	72
2014	PG-02	41	35	0	12	6	6	0	81	19	17
2014	PG-03	45	36	0	9	9	0	0	82	18	11
2014	PG-04	43	33	14	0	5	0	5	80	5	21
2014	PG-05	54	31	0	0	15	0	0	85	15	13

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PG	31	43	26	61
2019	PG-04	25	45	30	20
2019	PG-05	27	53	20	15
2018	PG	22	38	40	60
2018	PG-02	20	30	50	10
2018	PG-04	36	29	36	14
2018	PG-05	12	47	41	17
2017	PG	32	23	45	57
2017	PG-04	38	31	31	13
2017	PG-05	17	17	66	12
2014	PG	35	26	39	72
2014	PG-02	41	29	29	17
2014	PG-03	18	18	64	11
2014	PG-04	33	29	38	21
2014	PG-05	38	23	38	13

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PG	16	42	37	0	0	5	19
2018	PG	15	38	38	8	0	0	13
2017	PG	17	44	33	6	0	0	18
2014	PG	12	36	40	12	9999	0	25

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	41	18	0	3	79	3	61
2019	PG-04	25	50	20	0	5	75	5	20
2019	PG-05	47	47	7	0	0	93	0	15
2018	PG	31	47	17	2	3	78	5	59
2018	PG-04	29	50	7	7	7	79	14	14
2018	PG-05	35	53	12	0	0	88	0	17
2017	PG	28	46	15	9	2	74	11	57
2017	PG-04	23	62	8	8	0	85	8	13
2017	PG-05	42	32	8	17	0	75	17	12
2014	PG	31	48	13	4	4	79	8	71
2014	PG-02	35	47	0	6	12	82	18	17
2014	PG-03	9	55	36	0	0	64	0	11
2014	PG-04	43	48	10	0	0	90	0	21
2014	PG-05	23	46	15	8	8	69	15	13

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	21	52	18	8	0	74	8	61
2019	PG-04	30	50	15	5	0	80	5	20
2019	PG-05	20	60	13	7	0	80	7	15
2018	PG	12	58	17	10	3	69	14	59
2018	PG-02	30	50	20	0	0	80	0	10
2018	PG-04	8	69	8	15	0	77	15	13
2018	PG-05	12	71	6	6	6	82	12	17
2017	PG	14	45	27	12	2	59	14	57
2017	PG-04	15	54	15	15	0	69	15	13
2017	PG-05	8	75	17	0	0	83	0	12
2014	PG	8	36	28	17	11	44	28	72
2014	PG-02	6	29	29	29	6	35	35	17
2014	PG-03	0	18	36	36	9	18	45	11
2014	PG-04	14	48	29	5	5	62	10	21
2014	PG-05	8	46	15	8	23	54	31	13

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	18	34	26	16	2	2	2	19	54	61
2019	PG-04	15	15	45	20	0	5	0	21	32	20
2019	PG-05	27	47	7	20	0	0	0	20	73	15
2018	PG	12	34	41	10	2	0	0	12	47	58
2018	PG-04	14	43	36	7	0	0	0	7	57	14
2018	PG-05	13	44	44	0	0	0	0	0	56	16
2017	PG	11	42	37	7	2	0	2	9	53	56
2017	PG-04	0	62	31	0	0	0	8	0	67	13
2017	PG-05	16	17	68	0	0	0	0	0	32	12
2014	PG	15	47	22	11	4	0	0	15	62	72
2014	PG-02	24	47	6	18	6	0	0	24	71	17
2014	PG-03	9	36	36	9	9	0	0	18	45	11
2014	PG-04	10	48	43	0	0	0	0	0	57	21
2014	PG-05	15	62	8	15	0	0	0	15	77	13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	15	20	33	20	7	5	2	28	37	61
2019	PG-04	10	5	40	25	5	15	0	35	18	20
2019	PG-05	20	20	20	20	20	0	0	40	40	15
2018	PG	12	24	41	12	5	2	3	18	38	58
2018	PG-04	7	36	29	21	7	0	0	29	43	14
2018	PG-05	13	31	38	13	0	0	6	13	47	16
2017	PG	14	31	35	16	0	0	4	17	47	57
2017	PG-04	8	31	31	23	0	0	8	25	42	13
2017	PG-05	0	24	68	8	0	0	0	8	24	12
2014	PG	19	38	33	8	1	0	0	10	57	72
2014	PG-02	41	29	24	6	0	0	0	6	71	17
2014	PG-03	9	64	27	0	0	0	0	0	73	11
2014	PG-04	5	29	52	10	5	0	0	14	33	21
2014	PG-05	23	38	23	15	0	0	0	15	62	13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	16	26	33	16	2	5	2	19	46	61
2019	PG-04	5	30	40	10	0	15	0	12	41	20
2019	PG-05	27	7	47	20	0	0	0	20	33	15
2018	PG	29	26	28	9	7	2	0	16	56	58
2018	PG-04	29	29	36	0	7	0	0	7	57	14
2018	PG-05	38	25	31	6	0	0	0	6	63	16
2017	PG	18	42	30	5	2	0	4	7	62	57
2017	PG-04	15	46	31	0	0	0	8	0	67	13
2017	PG-05	17	49	34	0	0	0	0	0	66	12
2014	PG	28	42	19	10	1	0	0	11	70	72
2014	PG-02	24	41	29	6	0	0	0	6	65	17
2014	PG-03	27	45	18	9	0	0	0	9	73	11
2014	PG-04	33	33	14	14	5	0	0	19	67	21
2014	PG-05	31	62	8	0	0	0	0	0	92	13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	13	22	38	18	5	2	2	24	36	60
2019	PG-04	5	25	30	25	10	5	0	37	32	20
2019	PG-05	20	33	27	20	0	0	0	20	53	15
2018	PG	26	22	31	12	7	0	2	19	49	58
2018	PG-04	21	29	29	14	7	0	0	21	50	14
2018	PG-05	44	19	25	6	6	0	0	13	63	16
2017	PG	9	30	28	24	4	2	4	29	41	57
2017	PG-04	8	15	31	46	0	0	0	46	23	13
2017	PG-05	8	42	41	0	0	0	8	0	55	12
2014	PG	11	35	36	14	3	0	2	17	46	72
2014	PG-02	12	35	35	6	12	0	0	18	47	17
2014	PG-03	27	18	36	18	0	0	0	18	45	11
2014	PG-04	10	33	38	19	0	0	0	19	43	21
2014	PG-05	8	46	38	8	0	0	0	8	54	13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	25	38	8	2	2	3	10	50	61
2019	PG-04	10	15	50	10	5	5	5	17	28	20
2019	PG-05	33	13	40	13	0	0	0	13	47	15
2018	PG	29	29	33	5	0	2	2	5	61	58
2018	PG-04	14	29	43	14	0	0	0	14	43	14
2018	PG-05	25	44	31	0	0	0	0	0	69	16
2017	PG	32	33	25	5	0	2	4	5	68	57
2017	PG-04	15	38	46	0	0	0	0	0	54	13
2017	PG-05	32	42	25	0	0	0	0	0	75	12
2014	PG	33	25	32	7	3	0	0	10	58	72
2014	PG-02	35	18	29	6	12	0	0	18	53	17
2014	PG-03	36	36	27	0	0	0	0	0	73	11
2014	PG-04	29	19	38	14	0	0	0	14	48	21
2014	PG-05	31	38	31	0	0	0	0	0	69	13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	11	38	21	7	2	2	29	32	61
2019	PG-04	10	5	55	25	0	5	0	26	16	20
2019	PG-05	27	7	33	27	7	0	0	33	33	15
2018	PG	21	26	24	21	3	3	2	25	49	58
2018	PG-04	29	36	21	14	0	0	0	14	64	14
2018	PG-05	19	31	19	31	0	0	0	31	50	16
2017	PG	28	29	25	11	2	0	5	13	60	57
2017	PG-04	23	38	15	15	8	0	0	23	62	13
2017	PG-05	24	34	25	8	0	0	8	9	63	12
2014	PG	18	29	30	14	6	0	3	20	48	72
2014	PG-02	24	29	29	12	6	0	0	18	53	17
2014	PG-03	27	36	9	18	0	0	9	20	70	11
2014	PG-04	10	29	33	10	14	0	5	25	40	21
2014	PG-05	15	38	46	0	0	0	0	0	54	13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	12	27	47	8	3	2	2	12	40	60
2019	PG-04	0	25	65	5	0	5	0	5	26	20
2019	PG-05	14	21	57	7	0	0	0	7	36	14
2018	PG	17	26	41	7	5	2	2	13	45	58
2018	PG-04	21	21	43	7	7	0	0	14	43	14
2018	PG-05	25	31	31	6	6	0	0	13	56	16
2017	PG	14	27	39	16	2	0	2	19	42	57
2017	PG-04	8	31	38	15	8	0	0	23	38	13
2017	PG-05	17	25	58	0	0	0	0	0	42	12
2014	PG	18	28	40	11	1	0	1	13	47	72
2014	PG-02	29	18	41	6	6	0	0	12	47	17
2014	PG-03	27	27	45	0	0	0	0	0	55	11
2014	PG-04	14	29	38	14	0	0	5	15	45	21
2014	PG-05	15	38	38	8	0	0	0	8	54	13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	7	18	30	33	7	2	3	42	26	60
2019	PG-04	0	20	30	35	10	5	0	47	21	20
2019	PG-05	7	33	40	20	0	0	0	20	40	15

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	11	38	26	18	7	49	25	61
2019	PG-04	10	55	15	15	5	65	20	20
2019	PG-05	7	33	27	20	13	40	33	15

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	49	28	13	8	0	2	78	8	61
2019	PG-04	40	30	20	5	0	5	74	5	20
2019	PG-05	60	27	0	13	0	0	87	13	15
2018	PG	37	44	3	8	7	0	81	15	59
2018	PG-04	7	64	7	14	7	0	71	21	14
2018	PG-05	65	24	0	6	6	0	88	12	17
2017	PG	44	30	9	12	5	0	74	17	57
2017	PG-04	62	15	0	23	0	0	77	23	13
2017	PG-05	42	25	17	16	0	0	68	16	12
2014	PG	30	40	11	11	7	0	71	18	72
2014	PG-02	35	6	12	29	18	0	41	47	17
2014	PG-03	18	55	18	9	0	0	73	9	11
2014	PG-04	29	38	19	10	5	0	67	14	21
2014	PG-05	38	62	0	0	0	0	100	0	13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	56	39	2	2	2	95	3	61
2019	PG-04	45	55	0	0	0	100	0	20
2019	PG-05	53	27	7	7	7	80	13	15
2018	PG	47	44	2	2	5	92	7	59
2018	PG-04	36	50	0	0	14	86	14	14
2018	PG-05	71	24	0	0	6	94	6	17
2017	PG	44	44	5	7	0	88	7	57
2017	PG-04	46	38	8	8	0	85	8	13
2017	PG-05	34	51	16	0	0	84	0	12
2014	PG	28	47	18	7	0	75	7	72
2014	PG-02	24	41	24	12	0	65	12	17
2014	PG-03	18	55	27	0	0	73	0	11
2014	PG-04	38	33	24	5	0	71	5	21
2014	PG-05	23	62	8	8	0	85	8	13

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	51	36	13	0	0	87	0	61
2019	PG-04	45	35	20	0	0	80	0	20
2019	PG-05	67	33	0	0	0	100	0	15
2018	PG	44	41	12	2	2	86	2	59
2018	PG-04	21	64	14	0	0	86	0	14
2018	PG-05	59	35	0	6	0	94	6	17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	41	44	8	3	0	3	88	3	61
2019	PG-04	40	50	5	0	0	5	95	0	20
2019	PG-05	40	47	7	7	0	0	87	7	15
2018	PG	47	43	7	0	3	0	90	3	60
2018	PG-02	70	30	0	0	0	0	100	0	10
2018	PG-04	21	71	0	0	7	0	93	7	14
2018	PG-05	59	29	6	0	6	0	88	6	17
2017	PG	41	48	6	5	0	0	88	5	57
2017	PG-04	46	46	8	0	0	0	92	0	13
2017	PG-05	34	66	0	0	0	0	100	0	12
2014	PG	36	45	12	3	1	3	83	4	72
2014	PG-02	53	35	6	6	0	0	88	6	17
2014	PG-03	27	45	27	0	0	0	73	0	11
2014	PG-04	24	48	19	0	0	10	79	0	21
2014	PG-05	38	46	0	8	8	0	85	15	13

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	48	44	7	0	0	2	93	0	61
2019	PG-04	40	50	5	0	0	5	95	0	20
2019	PG-05	47	47	7	0	0	0	93	0	15
2018	PG	37	44	12	3	2	2	83	5	59
2018	PG-04	21	57	7	14	0	0	79	14	14
2018	PG-05	47	35	12	0	6	0	82	6	17
2017	PG	44	34	15	2	0	5	82	2	57
2017	PG-04	46	54	0	0	0	0	100	0	13
2017	PG-05	58	34	8	0	0	0	92	0	12
2014	PG	33	39	21	1	1	4	75	3	72
2014	PG-02	47	29	18	6	0	0	76	6	17
2014	PG-03	9	55	36	0	0	0	64	0	11
2014	PG-04	33	29	33	0	0	5	65	0	21
2014	PG-05	38	38	8	0	8	8	83	8	13

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	51	41	5	3	0	92	3	61
2019	PG-04	45	50	5	0	0	95	0	20
2019	PG-05	60	27	0	13	0	87	13	15
2018	PG	57	33	5	2	3	90	5	60
2018	PG-02	60	30	10	0	0	90	0	10
2018	PG-04	43	50	0	0	7	93	7	14
2018	PG-05	65	24	6	0	6	88	6	17
2017	PG	48	40	13	0	0	87	0	57
2017	PG-04	62	23	15	0	0	85	0	13
2017	PG-05	42	49	8	0	0	92	0	12
2014	PG	36	46	6	8	4	82	12	72
2014	PG-02	35	41	6	12	6	76	18	17
2014	PG-03	27	55	9	0	9	82	9	11
2014	PG-04	38	38	10	14	0	76	14	21
2014	PG-05	38	46	0	8	8	85	15	13

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	33	34	18	3	3	7	2	73	7	61
2019	PG-04	20	35	20	0	5	15	5	69	6	20
2019	PG-05	47	33	7	7	7	0	0	80	13	15
2018	PG	22	54	12	3	7	2	0	78	10	59
2018	PG-04	0	71	14	7	7	0	0	71	14	14
2018	PG-05	47	35	6	6	6	0	0	82	12	17
2017	PG	18	47	18	12	4	0	2	66	16	57
2017	PG-04	31	46	8	8	8	0	0	77	15	13
2017	PG-05	17	42	25	7	0	0	8	65	8	12
2014	PG	19	42	14	17	6	1	1	63	23	72
2014	PG-02	18	47	6	18	12	0	0	65	29	17
2014	PG-03	9	55	18	0	18	0	0	64	18	11
2014	PG-04	19	29	14	29	0	5	5	53	32	21
2014	PG-05	15	54	23	8	0	0	0	69	8	13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	31	41	11	11	0	3	2	76	12	61
2019	PG-04	35	45	10	10	0	0	0	80	10	20
2019	PG-05	27	47	7	13	0	7	0	79	14	15
2018	PG	27	45	13	8	5	2	0	73	14	60
2018	PG-02	30	50	10	0	0	10	0	89	0	10
2018	PG-04	14	57	7	14	7	0	0	71	21	14
2018	PG-05	47	29	12	6	6	0	0	76	12	17
2017	PG	36	46	7	5	4	1	0	84	9	57
2017	PG-04	38	46	8	8	0	0	0	85	8	13
2017	PG-05	51	41	8	0	0	0	0	92	0	12
2014	PG	25	46	14	7	7	1	0	72	14	72
2014	PG-02	18	24	29	18	6	6	0	44	25	17
2014	PG-03	18	45	18	0	18	0	0	64	18	11
2014	PG-04	19	62	5	5	10	0	0	81	14	21
2014	PG-05	38	46	15	0	0	0	0	85	0	13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	52	10	8	3	3	78	12	60
2019	PG-04	21	53	11	5	0	11	82	6	19
2019	PG-05	20	60	7	7	7	0	80	13	15
2018	PG	27	48	12	7	5	2	76	12	60
2018	PG-02	30	50	10	0	0	10	89	0	10
2018	PG-04	14	64	0	14	7	0	79	21	14
2018	PG-05	41	35	12	6	6	0	76	12	17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	25	16	11	7	18	3	56	23	61
2019	PG-04	20	25	15	0	5	30	5	69	8	20
2019	PG-05	7	27	20	20	7	13	7	42	33	15
2018	PG	10	33	23	17	10	5	2	46	29	60
2018	PG-02	20	40	0	30	10	0	0	60	40	10
2018	PG-04	7	36	7	29	14	0	7	46	46	14
2018	PG-05	12	24	35	6	12	12	0	40	20	17
2017	PG	11	25	23	10	25	7	0	38	37	57
2017	PG-04	15	23	23	15	23	0	0	38	38	13
2017	PG-05	8	17	24	17	17	17	0	30	41	12
2014	PG	10	15	29	19	20	6	1	27	42	72
2014	PG-02	6	24	6	41	18	6	0	31	63	17
2014	PG-03	9	0	45	27	18	0	0	9	45	11
2014	PG-04	10	14	33	10	29	5	0	25	40	21
2014	PG-05	15	15	46	8	8	8	0	33	17	13

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	46	7	10	0	84	10	61
2019	PG-04	35	50	0	15	0	85	15	20
2019	PG-05	47	33	7	13	0	80	13	15
2017	PG	33	51	9	4	4	84	7	57
2017	PG-04	54	23	23	0	0	77	0	13
2017	PG-05	34	49	8	8	0	83	8	12
2014	PG	33	51	1	11	3	85	14	72
2014	PG-02	35	47	0	12	6	82	18	17
2014	PG-03	9	73	0	9	9	82	18	11
2014	PG-04	38	57	0	5	0	95	5	21
2014	PG-05	38	38	8	15	0	77	15	13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	52	34	8	3	2	87	5	61
2019	PG-04	45	35	15	0	5	80	5	20
2019	PG-05	67	27	7	0	0	93	0	15
2017	PG	44	35	7	13	2	79	14	57
2017	PG-04	62	23	8	8	0	85	8	13
2017	PG-05	51	24	8	17	0	75	17	12
2014	PG	25	44	7	11	13	69	24	71
2014	PG-02	38	25	6	19	13	63	31	16
2014	PG-03	9	64	9	0	18	73	18	11
2014	PG-04	29	52	10	0	10	81	10	21
2014	PG-05	23	38	8	15	15	62	31	13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	51	41	5	3	0	92	3	61
2019	PG-04	45	40	15	0	0	85	0	20
2019	PG-05	47	47	0	7	0	93	7	15
2017	PG	48	42	7	4	0	89	4	57
2017	PG-04	69	31	0	0	0	100	0	13
2017	PG-05	42	49	0	8	0	92	8	12
2014	PG	35	39	14	10	3	74	12	72
2014	PG-02	65	6	18	6	6	71	12	17
2014	PG-03	18	45	27	0	9	64	9	11
2014	PG-04	33	43	0	24	0	76	24	21
2014	PG-05	31	38	31	0	0	69	0	13

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	58	32	2	5	3	90	8	60
2019	PG-04	65	35	0	0	0	100	0	20
2019	PG-05	60	13	7	7	13	73	20	15
2017	PG	47	34	12	7	0	81	7	57
2017	PG-04	31	46	23	0	0	77	0	13
2017	PG-05	42	51	7	0	0	93	0	12
2014	PG	45	29	10	14	3	74	17	72
2014	PG-02	59	29	0	6	6	88	12	17
2014	PG-03	27	55	0	18	0	82	18	11
2014	PG-04	38	29	14	19	0	67	19	21
2014	PG-05	54	8	15	15	8	62	23	13

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	75	16	2	3	3	92	7	61
2019	PG-04	65	35	0	0	0	100	0	20
2019	PG-05	80	0	7	0	13	80	13	15
2017	PG	74	14	5	7	0	88	7	57
2017	PG-04	77	15	8	0	0	92	0	13
2017	PG-05	68	8	7	17	0	76	17	12
2014	PG	60	29	4	7	0	89	7	72
2014	PG-02	76	18	0	6	0	94	6	17
2014	PG-03	45	45	9	0	0	91	0	11
2014	PG-04	48	43	5	5	0	90	5	21
2014	PG-05	69	15	0	15	0	85	15	13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	81	17	2	0	0	98	0	59
2019	PG-04	78	22	0	0	0	100	0	18
2019	PG-05	80	20	0	0	0	100	0	15
2017	PG	75	16	5	4	0	91	4	57
2017	PG-04	77	8	15	0	0	85	0	13
2017	PG-05	59	25	7	8	0	84	8	12
2014	PG	61	26	4	4	4	88	8	72
2014	PG-02	65	18	6	0	12	82	12	17
2014	PG-03	45	36	9	0	9	82	9	11
2014	PG-04	52	38	0	10	0	90	10	21
2014	PG-05	69	23	0	8	0	92	8	13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	62	21	13	2	2	85	2	61
2019	PG-04	70	15	15	0	0	85	0	20
2019	PG-05	40	33	20	0	7	79	0	15

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	28	57	8	5	2	85	7	61
2019	PG-04	30	65	5	0	0	95	0	20
2019	PG-05	33	60	0	7	0	93	7	15

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	59	25	10	3	3	86	3	61
2019	PG-04	65	15	10	0	10	89	0	20
2019	PG-05	60	40	0	0	0	100	0	15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	8	92	61
2018	PG	10	90	60

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	10	90	60

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	8	20	8	0	28	16	50	15	61
2019	PG-04	5	20	25	0	0	25	25	50	0	20
2019	PG-05	13	0	7	20	0	33	27	33	50	15
2018	PG	13	22	18	7	5	27	8	54	18	60
2018	PG-02	30	20	0	10	0	20	20	83	17	10
2018	PG-04	7	29	21	0	14	14	14	50	20	14
2018	PG-05	6	18	29	18	6	24	0	31	31	17
2017	PG	9	16	18	9	4	37	8	44	23	57
2017	PG-04	15	15	23	15	8	15	8	40	30	13
2017	PG-05	0	25	8	0	0	66	0	75	0	12
2014	PG	11	25	29	6	1	28	0	50	10	72
2014	PG-02	12	35	29	6	0	18	0	57	7	17
2014	PG-03	9	45	9	0	9	27	0	75	13	11
2014	PG-04	5	19	24	14	0	38	0	38	23	21
2014	PG-05	15	15	46	0	0	23	0	40	0	13

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	28	36	13	2	2	15	5	80	4	61
2019	PG-04	25	40	10	0	0	20	5	87	0	20
2019	PG-05	13	33	13	7	7	13	13	64	18	15
2018	PG	27	37	20	3	5	8	0	69	9	60
2018	PG-02	40	30	20	0	0	10	0	78	0	10
2018	PG-04	14	36	29	0	14	7	0	54	15	14
2018	PG-05	29	41	12	12	6	0	0	71	18	17
2017	PG	14	42	19	7	2	14	2	67	11	57
2017	PG-04	23	54	15	8	0	0	0	77	8	13
2017	PG-05	8	42	17	0	0	32	0	75	0	12
2014	PG	15	48	24	0	1	11	0	72	2	72
2014	PG-02	24	53	18	0	0	6	0	81	0	17
2014	PG-03	9	73	9	0	9	0	0	82	9	11
2014	PG-04	5	43	38	0	0	14	0	56	0	21
2014	PG-05	23	38	23	0	0	15	0	73	0	13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	11	15	2	0	36	16	66	3	61
2019	PG-04	0	15	20	0	0	35	30	43	0	20
2019	PG-05	20	13	7	0	0	40	20	83	0	15
2018	PG	17	17	22	2	5	32	5	54	11	59
2018	PG-02	30	20	10	0	10	30	0	71	14	10
2018	PG-04	23	23	15	8	8	8	15	60	20	13
2018	PG-05	6	24	29	0	6	29	6	45	9	17
2017	PG	9	22	16	2	5	39	7	58	13	57
2017	PG-04	8	46	23	0	8	8	8	64	9	13
2017	PG-05	0	17	0	0	0	83	0	100	0	12
2014	PG	10	26	24	6	0	29	6	55	8	72
2014	PG-02	6	41	24	0	0	24	6	67	0	17
2014	PG-03	9	27	27	9	0	27	0	50	13	11
2014	PG-04	5	19	19	10	0	38	10	45	18	21
2014	PG-05	15	23	31	8	0	15	8	50	10	13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	32	32	12	2	0	17	7	83	2	60
2019	PG-04	20	40	10	0	0	20	10	86	0	20
2019	PG-05	21	36	14	0	0	21	7	80	0	14
2018	PG	34	27	20	3	3	10	2	69	8	59
2018	PG-02	40	30	10	10	0	10	0	78	11	10
2018	PG-04	23	23	23	8	8	8	8	55	18	13
2018	PG-05	35	35	18	0	6	6	0	75	6	17
2017	PG	19	34	19	3	4	21	0	67	9	57
2017	PG-04	23	46	23	0	0	8	0	75	0	13
2017	PG-05	17	25	8	0	0	49	0	83	0	12
2014	PG	22	36	24	3	0	14	1	69	3	72
2014	PG-02	35	29	18	0	0	18	0	79	0	17
2014	PG-03	0	55	36	9	0	0	0	55	9	11
2014	PG-04	24	24	24	5	0	19	5	63	6	21
2014	PG-05	15	38	31	0	0	15	0	64	0	13

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	18	82	60
2019	PG-04	26	74	19
2019	PG-05	13	87	15
2017	PG	14	86	57
2014	PG	11	89	72

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	82	18	11

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	74	18	5	3	0	0	92	3	61
2019	PG-04	60	30	10	0	0	0	90	0	20
2019	PG-05	73	20	0	7	0	0	93	7	15
2018	PG	49	29	8	2	10	2	79	12	59
2018	PG-04	36	50	7	0	7	0	86	7	14
2018	PG-05	76	12	6	0	6	0	88	6	17
2017	PG	46	39	12	3	0	0	85	3	57
2017	PG-04	46	31	23	0	0	0	77	0	13
2017	PG-05	51	34	8	7	0	0	84	7	12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	15	45	10	15	5	0	10	67	22	20
2019	PG-05	18	36	9	18	0	0	18	67	22	11

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	42	39	14	3	0	2	0	83	3	59
2019	PG-04	30	40	20	5	0	5	0	74	5	20
2019	PG-05	64	29	7	0	0	0	0	93	0	14
2018	PG	35	40	15	5	3	0	2	76	8	60
2018	PG-02	40	40	20	0	0	0	0	80	0	10
2018	PG-04	14	50	7	7	14	0	7	69	23	14
2018	PG-05	53	35	6	6	0	0	0	88	6	17
2017	PG	13	39	24	11	10	4	0	53	22	57
2017	PG-04	23	38	31	8	0	0	0	62	8	13
2017	PG-05	8	51	8	17	7	8	0	65	26	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	36	31	18	5	7	3	69	12	61
2019	PG-04	30	35	20	5	0	10	72	6	20
2019	PG-05	33	33	7	7	20	0	67	27	15
2018	PG	18	48	12	8	12	2	68	20	60
2018	PG-02	20	40	20	10	0	10	67	11	10
2018	PG-04	7	71	7	0	14	0	79	14	14
2018	PG-05	29	35	12	6	18	0	65	24	17
2017	PG	7	39	26	15	7	5	49	24	57
2017	PG-04	0	62	23	15	0	0	62	15	13
2017	PG-05	0	51	17	16	8	8	55	26	12

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	23	20	21	15	2	43	37	61
2019	PG-04	20	35	10	10	20	5	58	32	20
2019	PG-05	13	20	33	20	13	0	33	33	15
2018	PG	13	20	33	13	18	2	34	32	60
2018	PG-02	10	30	40	0	20	0	40	20	10
2018	PG-04	7	14	57	0	14	7	23	15	14
2018	PG-05	18	24	12	29	18	0	41	47	17
2017	PG	14	16	21	19	25	5	31	46	57
2017	PG-04	15	31	23	8	15	8	50	25	13
2017	PG-05	8	17	32	17	25	0	25	42	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	8	21	36	16	18	0	30	34	61
2019	PG-04	15	20	35	30	0	0	35	30	20
2019	PG-05	7	20	33	0	40	0	27	40	15
2018	PG	5	22	30	23	18	2	27	42	60
2018	PG-02	0	30	40	0	30	0	30	30	10
2018	PG-04	0	29	43	29	0	0	29	29	14
2018	PG-05	6	18	18	35	24	0	24	59	17
2017	PG	9	17	42	14	16	2	26	31	57
2017	PG-04	8	15	54	15	8	0	23	23	13
2017	PG-05	0	16	59	17	8	0	16	25	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	7	34	25	18	16	0	41	34	61
2019	PG-04	10	35	20	25	10	0	45	35	20
2019	PG-05	0	40	13	13	33	0	40	47	15
2018	PG	7	29	22	20	20	2	36	41	59
2018	PG-04	7	29	14	36	14	0	36	50	14
2018	PG-05	0	29	24	18	29	0	29	47	17
2017	PG	14	26	24	21	11	3	42	33	57
2017	PG-04	15	23	31	23	8	0	38	31	13
2017	PG-05	0	25	32	42	0	0	25	42	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	5	20	27	28	20	0	0	25	48	60
2019	PG-04	11	21	26	32	11	0	0	32	42	19
2019	PG-05	0	33	20	7	40	0	0	33	47	15
2018	PG	8	12	32	14	31	2	2	21	46	59
2018	PG-02	10	30	20	0	30	10	0	44	33	10
2018	PG-04	15	0	38	31	15	0	0	15	46	13
2018	PG-05	0	18	41	12	29	0	0	18	41	17
2017	PG	5	22	25	16	30	0	2	28	47	57
2017	PG-04	8	31	23	8	31	0	0	38	38	13
2017	PG-05	0	8	25	49	17	0	0	8	66	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	34	11	7	5	0	5	76	12	61
2019	PG-04	35	40	15	5	0	0	5	79	5	20
2019	PG-05	27	33	7	7	20	0	7	64	29	15
2018	PG	42	25	10	5	8	0	8	74	15	59
2018	PG-02	40	30	10	0	10	0	10	78	11	10
2018	PG-04	36	29	7	14	0	0	14	75	17	14
2018	PG-05	41	24	18	0	12	0	6	69	13	17
2017	PG	39	20	18	2	4	3	14	72	7	57
2017	PG-04	46	15	23	0	0	0	15	73	0	13
2017	PG-05	42	32	17	0	0	0	8	82	0	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	30	26	25	15	3	2	57	18	61
2019	PG-04	30	40	20	10	0	0	70	10	20
2019	PG-05	33	13	27	20	7	0	47	27	15
2018	PG	24	32	24	8	8	3	58	18	59
2018	PG-04	14	36	36	7	0	7	54	8	14
2018	PG-05	35	24	24	6	12	0	59	18	17
2017	PG	19	40	24	2	12	4	60	15	57
2017	PG-04	38	31	31	0	0	0	69	0	13
2017	PG-05	25	51	24	0	0	0	76	0	12

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	28	43	20	5	3	2	0	72	8	61
2019	PG-04	20	55	20	0	0	5	0	79	0	20
2019	PG-05	7	53	27	7	7	0	0	60	13	15
2018	PG	19	40	21	9	9	2	2	61	18	58
2018	PG-02	40	20	30	0	0	10	0	67	0	10
2018	PG-04	15	54	15	8	8	0	0	69	15	13
2018	PG-05	6	47	24	6	18	0	0	53	24	17
2017	PG	13	42	23	13	5	0	4	57	19	57
2017	PG-04	0	46	38	15	0	0	0	46	15	13
2017	PG-05	16	42	25	17	0	0	0	58	17	12

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	23	25	26	16	10	0	0	48	26	61
2019	PG-04	20	30	25	20	5	0	0	50	25	20
2019	PG-05	13	27	27	13	20	0	0	40	33	15
2018	PG	10	27	27	27	7	2	2	38	34	60
2018	PG-02	30	30	10	20	0	10	0	67	22	10
2018	PG-04	0	21	43	36	0	0	0	21	36	14
2018	PG-05	6	24	29	18	24	0	0	29	41	17
2017	PG	4	44	25	15	7	2	2	51	23	57
2017	PG-04	0	54	38	8	0	0	0	54	8	13
2017	PG-05	0	42	42	16	0	0	0	42	16	12

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	44	16	11	8	0	0	64	20	61
2019	PG-04	25	40	20	15	0	0	0	65	15	20
2019	PG-05	0	53	27	7	13	0	0	53	20	15
2018	PG	10	37	32	17	3	0	2	47	20	60
2018	PG-02	30	20	40	10	0	0	0	50	10	10
2018	PG-04	0	50	29	21	0	0	0	50	21	14
2018	PG-05	12	24	41	12	12	0	0	35	24	17
2017	PG	8	42	23	14	7	4	2	53	22	57
2017	PG-04	8	62	23	8	0	0	0	69	8	13
2017	PG-05	8	49	34	8	0	0	0	58	8	12

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	31	21	7	2	2	70	8	61
2019	PG-04	35	40	20	0	0	5	79	0	20
2019	PG-05	33	40	20	0	7	0	73	7	15

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	25	39	23	5	8	0	0	64	13	61
2019	PG-04	20	40	40	0	0	0	0	60	0	20
2019	PG-05	20	60	7	0	13	0	0	80	13	15
2018	PG	12	40	23	13	10	0	2	53	24	60
2018	PG-02	20	40	10	20	10	0	0	60	30	10
2018	PG-04	7	36	43	14	0	0	0	43	14	14
2018	PG-05	18	41	18	6	18	0	0	59	24	17
2017	PG	12	46	27	5	7	1	2	60	12	57
2017	PG-04	8	54	38	0	0	0	0	62	0	13
2017	PG-05	25	42	17	16	0	0	0	68	16	12

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	52	28	15	2	2	2	0	82	3	61
2019	PG-04	50	25	20	0	0	5	0	79	0	20
2019	PG-05	33	40	13	7	7	0	0	73	13	15
2018	PG	43	33	8	10	0	0	5	81	11	60
2018	PG-02	70	20	0	10	0	0	0	90	10	10
2018	PG-04	14	57	0	21	0	0	7	77	23	14
2018	PG-05	35	47	12	6	0	0	0	82	6	17
2017	PG	52	21	16	5	4	0	2	75	9	57
2017	PG-04	54	23	15	8	0	0	0	77	8	13
2017	PG-05	66	17	8	8	0	0	0	83	8	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	68	15	7	3	0	2	5	89	4	60
2019	PG-04	70	20	5	0	0	5	0	95	0	20
2019	PG-05	53	13	13	0	0	0	20	83	0	15
2018	PG	62	17	7	5	2	2	7	85	7	60
2018	PG-02	80	10	0	0	0	10	0	100	0	10
2018	PG-04	50	21	14	14	0	0	0	71	14	14
2018	PG-05	53	29	0	0	6	0	12	93	7	17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	74	10	8	0	3	3	2	88	3	61
2019	PG-04	75	15	0	0	0	10	0	100	0	20
2019	PG-05	67	7	7	0	13	0	7	79	14	15
2018	PG	68	13	3	0	5	2	8	91	6	60
2018	PG-02	90	0	0	0	0	10	0	100	0	10
2018	PG-04	57	29	0	0	7	0	7	92	8	14
2018	PG-05	71	6	6	0	12	0	6	81	13	17
2017	PG	77	5	4	7	4	0	4	85	11	57
2017	PG-04	77	0	8	15	0	0	0	77	15	13
2017	PG-05	83	8	0	8	0	0	0	92	8	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	55	23	18	2	0	2	0	80	2	60
2019	PG-04	70	20	5	0	0	5	0	95	0	20
2019	PG-05	47	13	40	0	0	0	0	60	0	15
2018	PG	52	25	17	0	3	0	3	79	3	60
2018	PG-02	80	0	10	0	0	0	10	89	0	10
2018	PG-04	50	36	14	0	0	0	0	86	0	14
2018	PG-05	41	24	29	0	6	0	0	65	6	17
2017	PG	52	27	9	9	2	0	2	80	11	57
2017	PG-04	46	31	0	23	0	0	0	77	23	13
2017	PG-05	17	49	25	8	0	0	0	66	8	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	63	15	8	8	3	2	0	80	12	60
2019	PG-04	68	11	16	0	0	5	0	83	0	19
2019	PG-05	73	13	0	7	7	0	0	87	13	15
2018	PG	59	20	5	7	5	0	3	82	12	59
2018	PG-02	50	30	10	10	0	0	0	80	10	10
2018	PG-04	69	23	0	0	8	0	0	92	8	13
2018	PG-05	71	12	0	6	6	0	6	88	13	17
2017	PG	51	28	11	5	4	0	2	80	9	57
2017	PG-04	31	46	0	23	0	0	0	77	23	13
2017	PG-05	51	41	8	0	0	0	0	92	0	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	49	15	10	5	2	20	80	8	61
2019	PG-04	75	0	5	0	0	20	94	0	20
2019	PG-05	20	33	7	20	7	13	62	31	15
2018	PG	51	15	10	2	3	19	81	6	59
2018	PG-02	70	0	10	0	0	20	88	0	10
2018	PG-04	62	8	8	0	0	23	90	0	13
2018	PG-05	41	24	18	6	6	6	69	13	17
2017	PG	60	16	5	4	0	16	89	4	57
2017	PG-04	31	23	0	0	0	46	100	0	13
2017	PG-05	42	32	8	17	0	0	75	17	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	67	22	5	2	2	3	93	2	60
2019	PG-04	65	15	5	0	5	10	94	0	20
2019	PG-05	60	33	0	7	0	0	93	7	15
2018	PG	58	23	5	2	0	12	92	2	60
2018	PG-02	70	20	0	0	0	10	100	0	10
2018	PG-04	57	21	14	0	0	7	85	0	14
2018	PG-05	65	24	6	0	0	6	94	0	17
2017	PG	65	28	5	0	0	2	95	0	57
2017	PG-04	62	38	0	0	0	0	100	0	13
2017	PG-05	68	32	0	0	0	0	100	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	82	11	0	2	3	2	95	5	61
2019	PG-04	85	15	0	0	0	0	100	0	20
2019	PG-05	87	7	0	0	0	7	100	0	15
2018	PG	68	12	5	2	3	10	89	6	60
2018	PG-02	80	0	10	0	0	10	89	0	10
2018	PG-04	71	7	0	7	0	14	92	8	14
2018	PG-05	65	18	0	0	12	6	88	13	17
2017	PG	68	14	7	2	5	4	85	7	57
2017	PG-04	46	23	23	8	0	0	69	8	13
2017	PG-05	83	8	0	0	0	8	100	0	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	56	30	8	3	0	0	3	88	3	61
2019	PG-04	60	25	5	5	0	0	5	89	5	20
2019	PG-05	53	27	13	0	0	0	7	86	0	15
2018	PG	47	23	17	2	3	0	8	76	5	60
2018	PG-02	80	10	0	0	0	0	10	100	0	10
2018	PG-04	50	29	7	7	0	0	7	85	8	14
2018	PG-05	35	35	29	0	0	0	0	71	0	17
2017	PG	44	24	22	2	4	1	4	72	6	57
2017	PG-04	38	23	31	8	0	0	0	62	8	13
2017	PG-05	42	24	25	0	0	0	8	72	0	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	7	38	34	18	3	0	44	21	61
2019	PG-04	5	50	30	15	0	0	55	15	20
2019	PG-05	0	33	33	27	7	0	33	33	15
2018	PG	3	33	37	17	8	2	37	25	60
2018	PG-02	10	50	30	10	0	0	60	10	10
2018	PG-04	0	43	36	14	7	0	43	21	14
2018	PG-05	0	18	53	18	12	0	18	29	17
2017	PG	3	31	40	14	9	2	35	24	57
2017	PG-04	0	38	31	15	15	0	38	31	13
2017	PG-05	0	25	66	8	0	0	25	8	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	11	16	49	18	5	0	0	23	28	61
2019	PG-04	5	20	45	20	10	0	0	30	25	20
2019	PG-05	20	20	53	7	0	0	0	7	40	15
2018	PG	10	26	41	16	3	2	2	20	38	58
2018	PG-02	0	30	10	50	0	10	0	56	33	10
2018	PG-04	8	23	54	15	0	0	0	15	31	13
2018	PG-05	12	29	47	6	6	0	0	12	41	17
2017	PG	11	30	35	19	2	1	2	21	42	57
2017	PG-04	8	23	31	38	0	0	0	38	31	13
2017	PG-05	0	25	58	17	0	0	0	17	25	12

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	20	35	18	18	8	20	80	60
2019	PG-04	20	40	20	15	5	20	80	20
2019	PG-05	27	20	27	7	20	27	73	15
2018	PG	18	23	27	18	13	18	82	60
2018	PG-02	10	30	20	30	10	10	90	10
2018	PG-04	29	14	36	14	7	29	71	14
2018	PG-05	18	18	29	18	18	18	82	17
2017	PG	16	26	23	14	21	16	84	57
2017	PG-04	23	23	31	15	8	23	77	13
2017	PG-05	8	34	24	17	17	8	92	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	56	44	48
2019	PG-04	63	38	16
2019	PG-05	73	27	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PG	36	64	45
2019	PG-04	38	63	16
2019	PG-05	10	90	10
2018	PG	24	76	49
2018	PG-04	10	90	10
2018	PG-05	21	79	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	38	16	14	14	10	2	7	58	26	58
2019	PG-04	40	20	15	10	10	5	0	63	21	20
2019	PG-05	33	7	20	20	7	0	13	46	31	15
2018	PG	32	17	22	7	15	2	5	53	24	59
2018	PG-04	29	14	21	7	21	0	7	46	31	14
2018	PG-05	29	18	24	6	24	0	0	47	29	17

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	18	18	18	22	22	0	2	36	45	45
2019	PG-04	31	6	19	38	6	0	0	38	44	16
2019	PG-05	9	27	18	9	36	0	0	36	45	11
2018	PG	12	16	18	20	20	0	12	33	47	49
2018	PG-04	10	30	0	30	10	0	20	50	50	10
2018	PG-05	29	21	7	7	21	0	14	58	33	14
2017	PG	9	24	6	12	34	4	12	38	55	48
2017	PG-04	20	40	0	0	10	10	20	86	14	10
2017	PG-05	9	18	9	35	18	0	9	30	59	11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PG	9	11	20	24	33	2	0	20	59	45
2019	PG-04	6	0	31	44	13	6	0	7	60	16
2019	PG-05	9	9	9	18	55	0	0	18	73	11
2018	PG	6	12	18	16	41	0	6	20	61	49
2018	PG-04	0	10	0	30	50	0	10	11	89	10
2018	PG-05	0	21	21	7	50	0	0	21	57	14
2017	PG	2	6	13	21	49	6	2	9	76	48
2017	PG-04	10	10	20	10	30	10	10	25	50	10
2017	PG-05	0	0	0	63	37	0	0	0	100	11

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PG

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.