2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	39	10	7	4	0	79	11	3371
2019	Term	46	35	8	8	3	0	81	11	293
2019	Casual	40	35	15	9	0	1	76	10	96
2018	Indeterminate (permanent)	37	43	9	7	4	0	80	10	3153
2018	Term	39	44	9	6	2	0	83	8	280
2018	Casual	34	44	16	3	2	0	78	5	81
2018	Student	36	41	11	8	4	0	77	12	83
2017	Indeterminate (permanent)	38	42	10	6	4	0	80	10	3775
2017	Term	41	41	9	4	5	0	82	9	313
2017	Casual	39	45	10	5	1	0	84	6	94
2017	Student	46	47	5	1	1	0	93	2	90
2017	Governor-in-council appointment	71	23	0	5	0	0	95	5	13
2014	Indeterminate (permanent)	31	44	12	9	4	0	75	13	3775
2014	Term	35	41	13	7	4	0	76	11	171
2014	Casual	39	43	8	9	2	0	81	11	58
2014	Student	32	49	15	5	0	0	81	5	45
2014	Governor-in-council appointment	62	29	9	0	0	0	91	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	39	13	11	7	0	69	17	3355
2019	Term	32	39	13	9	7	0	71	16	295
2019	Casual	36	40	15	6	1	2	77	7	96
2018	Indeterminate (permanent)	28	40	13	12	7	0	68	18	3165
2018	Term	33	40	12	8	7	1	73	14	278
2018	Casual	34	49	11	6	1	0	82	7	82
2018	Student	51	33	8	4	5	0	83	8	83
2017	Indeterminate (permanent)	27	40	14	12	7	0	67	19	3774
2017	Term	36	33	14	9	7	0	70	17	311
2017	Casual	44	36	11	2	6	0	81	9	94
2017	Student	47	36	11	4	1	1	84	5	90
2017	Governor-in-council appointment	59	30	0	12	0	0	88	12	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	34	9	3	2	0	0	87	4	3342
2019	Term	52	32	10	4	2	0	0	84	6	293
2019	Casual	51	32	12	3	0	0	2	84	3	96
2018	Indeterminate (permanent)	51	36	8	3	2	0	0	87	5	3132
2018	Term	51	36	8	3	1	0	1	88	3	276
2018	Casual	50	38	11	1	0	0	0	88	1	82
2018	Student	45	38	11	2	4	0	0	83	6	82
2017	Indeterminate (permanent)	53	34	7	3	1	0	0	88	4	3764
2017	Term	50	34	9	4	2	0	0	84	6	311
2017	Casual	48	42	7	2	0	0	0	90	2	93
2017	Student	49	39	9	1	0	0	1	89	1	90
2017	Governor-in-council appointment	77	23	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	57	31	9	2	1	0	0	88	4	3768
2014	Term	58	29	10	2	1	1	0	88	3	171
2014	Casual	67	25	4	3	0	0	0	92	3	58
2014	Student	57	37	6	0	0	0	0	94	0	45
2014	Governor-in-council appointment	83	17	0	0	0	0	0	100	0	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	39	10	5	2	0	82	7	3366
2019	Term	52	33	8	5	2	0	85	7	296
2019	Casual	52	30	10	8	0	0	82	8	95
2018	Indeterminate (permanent)	42	41	10	5	3	0	82	8	3164
2018	Term	47	38	8	5	1	0	86	6	280
2018	Casual	47	45	5	1	1	0	92	2	81
2018	Student	48	37	5	5	5	0	86	10	83
2017	Indeterminate (permanent)	41	41	10	5	3	0	82	8	3760
2017	Term	49	33	9	7	3	0	82	10	312
2017	Casual	43	48	4	3	1	1	92	4	94
2017	Student	53	35	8	2	1	0	89	4	90
2017	Governor-in-council appointment	71	23	6	0	0	0	94	0	13
2014	Indeterminate (permanent)	37	41	12	6	3	0	79	9	3770
2014	Term	44	39	10	5	1	1	83	6	171
2014	Casual	51	38	9	2	0	0	89	2	58
2014	Student	44	48	4	3	0	0	93	3	45
2014	Governor-in-council appointment	72	19	9	0	0	0	91	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	36	19	12	6	1	63	19	3363
2019	Term	35	20	22	17	6	0	55	23	295
2019	Casual	53	23	10	8	5	0	77	13	95
2018	Indeterminate (permanent)	25	33	23	13	7	0	58	20	3164
2018	Term	31	29	18	15	5	1	61	21	280
2018	Casual	47	35	12	3	1	2	84	5	82
2018	Student	56	23	13	5	3	0	79	8	78
2017	Indeterminate (permanent)	24	34	22	12	6	1	59	19	3767
2017	Term	36	31	15	12	5	1	67	17	312
2017	Casual	48	30	16	4	2	0	78	6	93
2017	Student	56	29	9	5	1	0	85	6	90
2017	Governor-in-council appointment	36	36	17	12	0	0	71	12	13
2014	Indeterminate (permanent)	18	38	21	15	7	1	57	22	3770
2014	Term	31	34	19	12	3	1	65	15	171
2014	Casual	51	35	11	3	0	0	86	3	58
2014	Student	52	30	13	5	0	0	82	5	45
2014	Governor-in-council appointment	45	45	0	0	9	0	91	9	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	38	19	12	6	0	0	63	18	3348
2019	Term	32	26	19	16	6	1	0	59	22	293
2019	Casual	46	31	11	9	3	0	0	77	12	95
2018	Indeterminate (permanent)	24	35	21	13	6	0	0	59	19	3147
2018	Term	32	29	17	15	5	0	0	62	21	281
2018	Casual	43	37	12	6	0	1	0	82	6	83
2018	Student	58	27	8	3	4	1	0	86	6	79
2017	Indeterminate (permanent)	23	39	19	12	6	0	0	62	19	3774
2017	Term	35	33	16	9	7	0	0	68	16	312
2017	Casual	45	35	10	7	1	0	1	82	9	93
2017	Student	55	34	4	6	1	0	0	89	7	90
2017	Governor-in-council appointment	42	23	23	12	0	0	0	66	12	13
2014	Indeterminate (permanent)	18	38	20	16	7	0	0	57	23	3772
2014	Term	26	36	21	15	2	0	0	62	17	171
2014	Casual	51	37	6	6	0	0	0	88	6	58
2014	Student	49	27	12	12	0	0	0	76	12	45
2014	Governor-in-council appointment	26	65	0	0	9	0	0	91	9	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	31	15	9	5	2	1	69	15	3374
2019	Term	47	20	16	9	6	1	1	68	15	295
2019	Casual	50	27	5	9	4	3	1	81	14	96
2018	Indeterminate (permanent)	34	29	18	10	7	2	0	64	18	3166
2018	Term	43	29	13	8	5	2	0	73	13	281
2018	Casual	50	26	9	9	0	3	2	80	10	83
2018	Student	48	21	17	4	4	4	2	74	8	81
2017	Indeterminate (permanent)	32	33	16	9	6	3	1	68	16	3766
2017	Term	42	25	14	6	8	4	2	71	15	313
2017	Casual	48	18	17	5	4	5	2	72	10	94
2017	Student	51	19	9	9	3	6	2	76	14	90
2017	Governor-in-council appointment	52	24	5	0	0	0	18	93	0	13
2014	Indeterminate (permanent)	30	30	17	11	7	4	1	63	19	3770
2014	Term	41	30	12	10	5	2	1	73	15	171
2014	Casual	52	24	8	3	3	1	8	84	7	58
2014	Student	53	25	8	6	3	0	5	82	10	45
2014	Governor-in-council appointment	32	40	0	8	10	0	10	80	20	10

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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	28	11	4	2	1	2	82	6	3359
2019	Term	51	27	13	4	2	0	2	80	6	296
2019	Casual	52	24	9	5	3	2	4	81	9	96

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	29	12	7	5	1	1	75	12	3365
2019	Term	48	31	10	6	4	1	1	80	10	294
2019	Casual	62	23	4	3	4	2	1	88	8	96
2018	Indeterminate (permanent)	41	31	12	7	5	2	1	75	13	3142
2018	Term	44	29	15	6	4	1	1	74	11	281
2018	Casual	52	33	7	2	0	4	2	90	2	79
2018	Student	60	24	10	2	1	1	1	86	4	82
2017	Indeterminate (permanent)	41	34	12	6	5	3	1	77	11	3776
2017	Term	45	30	9	7	4	3	1	79	12	313
2017	Casual	52	33	7	1	3	4	0	89	4	94
2017	Student	53	36	3	3	2	0	3	92	5	90
2017	Governor-in-council appointment	41	28	7	18	0	0	6	74	19	13
2014	Indeterminate (permanent)	38	33	13	7	4	3	1	74	12	3772
2014	Term	46	27	16	6	4	1	1	74	10	171
2014	Casual	47	32	10	4	2	3	3	84	6	58
2014	Student	51	29	8	7	3	1	0	82	11	45
2014	Governor-in-council appointment	44	18	29	0	0	0	9	68	0	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	32	11	9	5	1	0	74	15	3356
2019	Term	45	30	8	11	5	0	1	76	16	294
2019	Casual	48	33	9	2	4	2	1	84	7	96
2018	Indeterminate (permanent)	39	34	11	9	6	1	0	74	15	3136
2018	Term	42	29	15	8	4	0	1	72	13	281
2018	Casual	48	32	9	8	0	2	1	83	8	79
2018	Student	57	25	10	2	2	2	1	85	5	81
2017	Indeterminate (permanent)	38	37	10	8	5	1	0	76	14	3778
2017	Term	44	35	8	7	5	0	0	80	12	313
2017	Casual	54	26	11	6	3	0	0	80	10	94
2017	Student	53	30	6	4	5	1	1	85	9	90
2017	Governor-in-council appointment	41	23	7	6	12	0	12	72	20	13
2014	Indeterminate (permanent)	36	37	11	10	5	1	0	73	15	3773
2014	Term	41	36	11	8	4	1	0	77	12	171
2014	Casual	47	33	6	8	3	2	2	82	11	58
2014	Student	53	31	3	9	3	1	0	85	12	45
2014	Governor-in-council appointment	27	36	28	0	0	0	9	69	0	11

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	29	11	9	6	0	0	75	15	3370
2019	Term	48	27	9	9	4	0	1	77	14	295
2019	Casual	58	32	2	2	4	1	0	91	6	96
2018	Indeterminate (permanent)	42	30	12	9	7	1	0	73	16	3152
2018	Term	47	25	13	8	6	0	1	73	14	281
2018	Casual	56	29	4	8	0	3	0	87	9	78
2018	Student	61	29	5	4	1	0	0	90	5	83
2017	Indeterminate (permanent)	44	30	12	8	6	1	0	74	14	3769
2017	Term	51	27	11	6	5	0	0	78	12	312
2017	Casual	53	31	11	3	2	0	0	84	5	94
2017	Student	65	23	5	5	2	0	0	88	7	90
2017	Governor-in-council appointment	41	29	13	17	0	0	0	70	17	13
2014	Indeterminate (permanent)	39	33	13	8	5	1	1	73	14	3769
2014	Term	48	30	14	6	2	1	0	78	8	170
2014	Casual	49	41	7	3	0	0	0	90	3	58
2014	Student	47	28	15	7	3	0	0	75	10	45
2014	Governor-in-council appointment	35	38	18	9	0	0	0	73	9	11

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	34	19	11	6	5	0	63	17	3363
2019	Term	40	31	14	7	4	4	0	74	12	295
2019	Casual	53	24	4	4	2	12	0	88	7	96
2018	Indeterminate (permanent)	24	35	18	11	6	5	0	63	18	3178
2018	Term	36	35	13	5	5	6	1	76	11	282
2018	Casual	39	37	5	1	0	15	3	93	2	81
2018	Student	46	29	6	1	0	18	0	91	1	83
2017	Indeterminate (permanent)	22	36	18	11	6	6	0	62	19	3771
2017	Term	38	32	11	7	3	8	0	77	11	312
2017	Casual	38	35	9	3	1	13	0	84	5	94
2017	Student	52	29	6	2	0	11	0	91	3	90
2017	Governor-in-council appointment	88	12	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	19	35	21	11	6	8	0	59	19	3771
2014	Term	28	39	18	5	4	7	0	72	9	171
2014	Casual	42	36	13	3	0	6	0	83	4	58
2014	Student	36	46	15	0	0	1	1	84	0	45
2014	Governor-in-council appointment	36	55	0	0	9	0	0	91	9	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	35	19	15	8	1	0	58	23	3350
2019	Term	35	33	15	8	8	2	0	69	16	295
2019	Casual	48	26	15	3	3	5	0	78	6	96
2018	Indeterminate (permanent)	21	33	20	15	9	1	0	55	24	3174
2018	Term	32	34	15	9	7	3	0	68	17	281
2018	Casual	44	33	9	0	0	12	3	90	0	81
2018	Student	51	28	10	4	1	6	1	84	5	83
2017	Indeterminate (permanent)	18	36	21	14	9	2	0	55	23	3776
2017	Term	34	31	15	12	5	2	0	67	18	313
2017	Casual	43	32	14	3	3	5	0	79	7	94
2017	Student	50	30	12	1	0	6	1	85	1	90
2017	Governor-in-council appointment	65	23	5	0	0	0	6	94	0	13
2014	Indeterminate (permanent)	14	32	23	18	11	3	0	48	29	3771
2014	Term	26	29	26	12	5	2	0	56	18	171
2014	Casual	42	31	13	8	0	6	0	78	8	58
2014	Student	44	29	13	6	3	3	1	77	9	45
2014	Governor-in-council appointment	18	73	0	0	9	0	0	91	9	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	30	22	20	10	3	0	46	31	3356
2019	Term	24	33	17	14	9	3	0	59	24	294
2019	Casual	40	30	12	9	2	7	0	75	12	95
2018	Indeterminate (permanent)	13	28	24	20	11	3	0	43	32	3169
2018	Term	22	34	15	16	8	4	0	58	26	280
2018	Casual	32	30	11	9	0	15	3	76	11	81
2018	Student	37	34	10	7	1	11	0	79	10	82
2017	Indeterminate (permanent)	11	29	24	20	10	4	0	42	32	3769
2017	Term	23	34	15	15	8	6	0	61	24	313
2017	Casual	29	24	18	9	4	14	0	63	16	94
2017	Student	38	26	12	8	1	15	0	75	11	90
2017	Governor-in-council appointment	36	41	5	12	0	0	6	82	13	13
2014	Indeterminate (permanent)	8	26	25	23	15	4	0	35	39	3770
2014	Term	18	29	20	20	9	4	0	49	30	171
2014	Casual	29	38	14	14	0	5	0	71	15	58
2014	Student	30	31	12	11	7	5	5	67	20	45
2014	Governor-in-council appointment	18	35	39	0	9	0	0	52	9	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	32	21	21	12	2	0	44	34	3361
2019	Term	20	32	17	15	14	2	0	53	30	294
2019	Casual	33	29	20	10	3	4	0	65	14	96
2018	Indeterminate (permanent)	11	30	22	23	13	2	0	42	36	3178
2018	Term	17	32	13	21	14	4	0	51	36	281
2018	Casual	31	32	14	9	2	10	1	71	13	81
2018	Student	30	35	12	10	6	7	0	70	17	83
2017	Indeterminate (permanent)	11	32	21	21	13	3	0	44	34	3772
2017	Term	20	37	15	15	10	3	0	58	26	313
2017	Casual	32	26	10	18	5	10	0	63	25	94
2017	Student	39	28	12	10	0	11	0	74	12	90
2017	Governor-in-council appointment	18	47	24	12	0	0	0	64	12	13
2014	Indeterminate (permanent)	7	28	20	26	16	2	0	36	43	3769
2014	Term	12	31	20	19	15	3	0	45	35	171
2014	Casual	28	39	9	14	5	4	0	70	20	58
2014	Student	29	36	9	14	11	0	1	66	25	45
2014	Governor-in-council appointment	27	47	18	0	9	0	0	73	9	11

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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	39	14	13	8	0	0	65	21	3363
2019	Term	32	40	10	11	5	0	1	73	17	296
2019	Casual	41	39	12	6	1	1	0	81	7	96
2018	Indeterminate (permanent)	23	37	17	13	9	0	0	61	23	3170
2018	Term	27	43	14	9	5	0	1	71	14	281
2018	Casual	42	40	9	5	2	0	2	84	7	82
2018	Student	48	41	6	0	4	0	1	90	4	83
2017	Indeterminate (permanent)	23	38	17	14	8	0	0	61	22	3775
2017	Term	33	40	10	10	5	1	1	74	16	312
2017	Casual	38	42	13	4	3	0	0	80	7	94
2017	Student	53	31	10	2	3	0	1	85	5	90
2017	Governor-in-council appointment	59	11	7	18	5	0	0	70	23	13
2014	Indeterminate (permanent)	19	38	17	16	9	0	0	58	25	3773
2014	Term	31	39	18	8	4	0	0	69	12	171
2014	Casual	34	49	10	8	0	0	0	82	8	58
2014	Student	46	35	7	9	3	0	0	81	12	45
2014	Governor-in-council appointment	36	45	19	0	0	0	0	81	0	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	44	12	12	5	0	0	71	17	3345
2019	Term	31	37	14	14	4	0	0	68	19	294
2019	Casual	31	48	8	9	3	1	0	79	12	96
2018	Indeterminate (permanent)	26	43	14	11	6	0	0	69	17	3174
2018	Term	26	42	15	12	5	0	0	67	17	279
2018	Casual	35	38	19	6	2	0	0	73	8	81
2018	Student	39	37	18	1	4	0	1	77	5	82
2017	Indeterminate (permanent)	25	44	14	12	5	0	0	69	17	3775
2017	Term	30	40	12	13	4	0	0	70	18	313
2017	Casual	47	28	12	11	2	0	0	75	13	94
2017	Student	35	42	12	9	1	1	0	78	10	90
2017	Governor-in-council appointment	64	24	0	6	5	0	0	88	12	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	32	12	10	6	1	1	71	17	3372
2019	Term	39	30	13	11	5	0	1	70	16	296
2019	Casual	51	27	10	4	5	1	3	81	9	96
2018	Indeterminate (permanent)	32	36	12	11	6	1	1	70	18	3151
2018	Term	35	36	12	11	5	1	1	72	16	280
2018	Casual	35	46	7	9	0	1	1	84	10	79
2018	Student	55	30	8	4	2	0	0	86	6	83
2017	Indeterminate (permanent)	32	39	12	10	6	1	1	71	17	3779
2017	Term	36	36	13	9	4	0	1	73	14	313
2017	Casual	46	31	9	10	2	1	1	78	13	94
2017	Student	52	38	4	4	1	0	1	91	5	90
2017	Governor-in-council appointment	18	46	13	0	17	0	6	68	18	13
2014	Indeterminate (permanent)	30	39	13	11	6	1	1	70	17	3772
2014	Term	38	40	11	6	4	0	1	79	10	171
2014	Casual	39	46	7	6	1	2	0	86	8	58
2014	Student	50	28	10	7	5	0	0	78	12	45
2014	Governor-in-council appointment	8	55	19	18	0	0	0	63	18	11

Job fit and development

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	41	13	14	5	0	0	68	19	3361
2019	Term	22	36	14	17	11	0	1	58	27	295
2019	Casual	23	42	13	14	3	1	3	68	18	96
2018	Indeterminate (permanent)	22	45	13	15	5	0	0	67	20	3178
2018	Term	20	45	10	17	7	0	1	65	25	281
2018	Casual	25	46	9	10	3	1	6	77	14	82
2018	Student	39	43	7	10	1	0	0	82	11	83
2017	Indeterminate (permanent)	22	41	14	15	7	0	0	63	23	3772
2017	Term	23	36	13	17	10	0	1	60	27	313
2017	Casual	21	37	15	12	12	0	3	60	25	94
2017	Student	34	38	12	14	3	0	1	72	16	90
2017	Governor-in-council appointment	53	24	18	5	0	0	0	77	5	13
2014	Indeterminate (permanent)	21	40	15	16	8	0	0	62	23	3772
2014	Term	25	33	11	26	5	0	1	58	31	171
2014	Casual	22	38	19	11	3	0	6	64	15	58
2014	Student	26	36	9	21	0	0	7	67	23	45
2014	Governor-in-council appointment	36	37	18	0	0	0	9	80	0	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	26	18	21	21	1	0	39	43	3361
2019	Term	20	24	15	19	21	1	0	44	41	294
2019	Casual	32	23	10	15	11	9	0	60	29	96
2018	Indeterminate (permanent)	11	26	17	21	23	1	0	38	45	3164
2018	Term	21	24	13	16	22	3	0	47	39	281
2018	Casual	20	38	13	13	6	7	3	65	21	83
2018	Student	30	35	12	10	5	6	2	71	16	83
2017	Indeterminate (permanent)	14	29	17	20	19	2	0	43	40	3773
2017	Term	21	29	13	15	16	5	1	53	33	312
2017	Casual	34	23	10	12	9	8	3	65	24	94
2017	Student	34	35	10	9	3	9	0	76	14	90
2017	Governor-in-council appointment	12	47	0	23	17	0	0	59	41	13
2014	Indeterminate (permanent)	11	29	19	21	17	2	0	41	39	3775
2014	Term	18	30	25	14	9	3	1	50	24	171
2014	Casual	33	23	16	5	4	11	7	69	12	58
2014	Student	25	25	11	14	7	9	8	61	26	45
2014	Governor-in-council appointment	27	36	28	0	9	0	0	63	9	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	25	15	20	26	1	1	38	47	3374
2019	Term	16	19	15	17	29	2	1	37	48	296
2019	Casual	26	17	13	11	17	11	4	51	34	95
2018	Indeterminate (permanent)	11	21	14	19	32	1	1	33	52	3165
2018	Term	13	21	17	18	26	2	2	36	46	282
2018	Casual	28	18	14	16	9	3	13	54	30	83
2018	Student	20	32	11	16	11	1	10	58	30	82
2017	Indeterminate (permanent)	11	22	13	20	32	1	1	34	53	3771
2017	Term	17	19	13	15	29	3	3	39	47	313
2017	Casual	22	23	4	19	13	4	15	55	40	93
2017	Student	21	23	16	12	10	6	12	54	26	90
2017	Governor-in-council appointment	12	34	24	12	0	0	18	56	14	13
2014	Indeterminate (permanent)	10	22	15	23	28	2	1	33	52	3774
2014	Term	12	23	15	18	26	4	2	37	48	170
2014	Casual	16	21	15	19	13	5	11	44	39	58
2014	Student	14	29	6	15	17	7	12	53	40	45
2014	Governor-in-council appointment	27	46	0	9	0	0	18	89	11	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	25	16	6	5	1	4	71	12	3367
2019	Term	47	28	11	6	3	1	5	80	9	296
2019	Casual	51	21	10	3	2	1	12	83	6	95

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	11	9	5	6	1	11	77	13	3365
2019	Term	50	10	10	6	12	2	11	69	20	293
2019	Casual	44	10	9	8	10	4	16	67	22	95

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	26	17	7	4	1	3	71	11	3362
2019	Term	37	27	15	13	4	2	3	67	18	295
2019	Casual	45	10	22	4	4	2	13	65	9	95

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	21	19	11	7	3	4	60	20	3357
2019	Term	30	21	17	13	11	4	3	56	26	295
2019	Casual	42	8	15	9	7	4	15	62	20	95

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	14	10	6	5	3	10	75	13	3357
2019	Term	51	15	8	6	8	3	9	75	16	294
2019	Casual	51	12	6	8	5	3	14	77	15	96

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	10	5	2	1	2	5	91	4	3364
2019	Term	72	13	5	2	1	2	5	91	3	293
2019	Casual	66	9	7	3	1	2	11	87	5	96

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	69	11	6	2	3	4	4	87	6	3351
2019	Term	68	10	5	3	5	3	6	86	8	293
2019	Casual	68	9	2	3	2	6	9	92	6	94

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	75	6	4	1	2	2	10	93	3	3352
2019	Term	75	7	2	1	1	2	12	95	2	294
2019	Casual	69	6	6	0	0	4	14	93	0	96

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	40	13	11	5	0	0	71	15	3345
2019	Term	27	41	12	11	8	0	1	68	19	296
2019	Casual	44	25	15	12	2	0	2	71	14	96
2018	Indeterminate (permanent)	30	41	12	11	5	0	0	72	16	3148
2018	Term	23	46	14	12	5	0	0	69	17	278
2018	Casual	34	42	11	12	1	0	1	76	13	81
2018	Student	36	36	12	10	4	1	1	73	14	81
2017	Indeterminate (permanent)	30	43	12	10	5	0	0	73	15	3762
2017	Term	36	35	14	10	5	0	0	71	15	311
2017	Casual	32	33	12	16	2	2	2	68	19	94
2017	Student	42	41	9	6	1	0	1	84	7	89
2017	Governor-in-council appointment	64	36	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	23	43	13	14	7	0	0	66	21	3774
2014	Term	26	46	12	13	3	1	0	72	16	171
2014	Casual	22	48	18	8	4	0	0	70	12	58
2014	Student	28	34	26	9	3	0	0	62	12	45
2014	Governor-in-council appointment	55	36	0	0	0	0	9	100	0	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	36	15	10	5	0	0	70	15	3358
2019	Term	33	36	12	11	7	0	0	69	18	296
2019	Casual	43	32	12	6	5	0	2	76	11	96
2018	Indeterminate (permanent)	33	37	14	10	6	0	0	70	16	3151
2018	Term	32	37	17	8	6	0	0	69	14	280
2018	Casual	38	41	15	6	0	0	0	79	6	82
2018	Student	51	33	6	7	2	0	0	84	10	82
2017	Indeterminate (permanent)	32	37	14	11	5	0	0	70	16	3763
2017	Term	38	33	14	9	6	0	0	71	15	312
2017	Casual	33	37	19	5	6	0	0	69	12	94
2017	Student	41	39	5	11	2	0	1	82	13	90
2017	Governor-in-council appointment	66	34	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	27	38	16	12	6	0	0	66	19	3772
2014	Term	33	39	9	13	5	1	1	72	18	171
2014	Casual	27	30	26	11	4	2	0	58	16	58
2014	Student	34	39	13	8	7	0	0	72	15	45
2014	Governor-in-council appointment	45	27	10	9	9	0	0	72	18	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	41	14	11	4	0	0	71	15	3325
2019	Term	32	36	16	11	4	0	0	69	14	291
2019	Casual	41	38	10	8	1	1	1	80	9	94
2018	Indeterminate (permanent)	28	39	14	12	6	0	0	68	18	3156
2018	Term	28	43	12	11	4	1	0	72	16	279
2018	Casual	37	41	12	6	2	0	1	80	8	81
2018	Student	45	39	7	5	2	1	1	85	7	83
2017	Indeterminate (permanent)	29	39	16	11	5	0	0	69	16	3764
2017	Term	36	36	14	8	5	0	1	73	13	312
2017	Casual	43	33	14	5	2	3	0	78	8	94
2017	Student	42	42	12	3	0	0	1	85	3	90
2017	Governor-in-council appointment	66	12	12	11	0	0	0	77	11	13
2014	Indeterminate (permanent)	27	40	16	11	5	0	0	67	16	3770
2014	Term	37	35	16	7	5	0	0	72	12	171
2014	Casual	41	31	17	6	0	3	2	76	7	58
2014	Student	41	37	11	4	1	0	7	83	6	45
2014	Governor-in-council appointment	36	45	10	9	0	0	0	81	9	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	44	22	12	4	4	0	61	16	3363
2019	Term	19	39	21	14	5	2	0	59	19	294
2019	Casual	24	38	17	11	1	8	1	68	14	95
2018	Indeterminate (permanent)	13	35	29	13	7	3	0	50	21	3172
2018	Term	18	33	25	13	8	4	0	53	21	281
2018	Casual	26	31	23	7	4	8	0	62	12	83
2018	Student	30	44	11	7	2	2	2	78	10	82
2017	Indeterminate (permanent)	12	37	26	14	7	4	0	51	21	3769
2017	Term	21	32	21	12	7	6	0	57	20	312
2017	Casual	23	32	21	10	6	5	2	60	17	93
2017	Student	27	32	22	7	0	9	2	66	8	90
2017	Governor-in-council appointment	18	59	12	5	0	0	6	81	6	13

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	34	12	12	7	0	0	69	19	3370
2019	Term	41	30	10	11	7	0	0	72	18	295
2019	Casual	54	29	5	7	1	1	3	86	9	95
2018	Indeterminate (permanent)	34	35	12	12	7	0	1	69	18	3169
2018	Term	42	33	9	10	6	0	0	75	16	281
2018	Casual	41	40	9	6	0	0	4	84	7	81
2018	Student	48	29	10	4	5	0	5	81	9	83
2017	Indeterminate (permanent)	31	35	12	14	8	0	0	66	22	3773
2017	Term	36	34	15	9	6	0	0	70	15	313
2017	Casual	42	30	16	4	3	4	1	76	8	94
2017	Student	55	20	12	6	1	2	3	80	8	90
2017	Governor-in-council appointment	41	37	5	5	11	0	0	78	16	13
2014	Indeterminate (permanent)	29	36	14	13	7	1	1	66	20	3771
2014	Term	37	27	23	9	3	0	1	65	12	171
2014	Casual	46	30	9	8	3	1	1	79	12	58
2014	Student	46	23	13	5	3	7	5	78	8	45
2014	Governor-in-council appointment	8	36	39	9	0	0	9	48	10	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	31	20	13	11	0	0	55	24	3352
2019	Term	28	38	18	10	6	0	0	66	16	293
2019	Casual	56	34	8	2	1	0	0	89	3	96
2018	Indeterminate (permanent)	24	30	20	15	11	0	0	54	26	3175
2018	Term	35	31	18	10	6	0	0	66	16	281
2018	Casual	53	32	6	6	2	0	0	85	9	82
2018	Student	63	24	11	1	0	0	0	88	1	82
2017	Indeterminate (permanent)	21	35	20	14	9	0	1	57	22	3779
2017	Term	33	38	17	7	4	0	1	72	11	312
2017	Casual	42	42	11	5	0	0	0	83	5	94
2017	Student	64	24	9	1	1	0	0	88	2	90
2017	Governor-in-council appointment	23	6	12	19	23	0	18	36	50	13
2014	Indeterminate (permanent)	21	34	21	13	10	0	1	56	23	3774
2014	Term	37	36	17	8	2	1	0	73	9	171
2014	Casual	50	35	14	1	0	0	0	84	1	58
2014	Student	55	42	1	0	1	0	0	97	1	45
2014	Governor-in-council appointment	9	45	18	10	19	0	0	54	29	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	23	10	7	6	3	5	76	13	3369
2019	Term	47	24	9	6	6	3	6	77	13	295
2019	Casual	61	21	2	5	0	2	8	92	6	95
2017	Indeterminate (permanent)	34	28	11	8	6	6	8	72	16	3774
2017	Term	38	21	12	6	6	9	8	71	14	312
2017	Casual	47	28	3	3	0	8	11	92	4	94
2017	Student	53	9	7	10	0	10	10	78	13	90
2017	Governor-in-council appointment	36	18	12	5	0	0	29	75	8	13
2014	Indeterminate (permanent)	33	26	11	7	6	7	10	71	15	3772
2014	Term	39	23	14	5	5	7	8	73	11	171
2014	Casual	45	36	2	1	3	5	8	93	5	58
2014	Student	39	29	11	1	5	2	14	80	7	45
2014	Governor-in-council appointment	8	18	28	0	0	9	38	48	0	11

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	41	33	25	3373
2019	Term	37	26	37	295
2019	Casual	39	25	37	96
2018	Indeterminate (permanent)	38	35	27	3178
2018	Term	37	27	37	281
2018	Casual	35	26	39	83
2018	Student	46	13	41	83
2017	Indeterminate (permanent)	36	37	27	3781
2017	Term	36	29	35	312
2017	Casual	34	24	41	93
2017	Student	41	17	41	90
2017	Governor-in-council appointment	41	42	16	13
2014	Indeterminate (permanent)	37	33	30	3774
2014	Term	39	29	32	171
2014	Casual	40	16	44	58
2014	Student	59	18	23	45
2014	Governor-in-council appointment	73	27	0	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	11	60	18	5	0	6	1397
2019	Term	5	33	14	13	34	2	111
2018	Indeterminate (permanent)	9	55	23	5	1	6	1191
2018	Term	1	37	14	9	33	7	105
2018	Student	0	0	3	8	89	0	37
2017	Indeterminate (permanent)	12	51	22	6	1	8	1378
2017	Term	4	31	18	9	32	6	114
2017	Casual	6	16	6	6	66	0	33
2017	Student	0	3	3	3	91	0	35
2014	Indeterminate (permanent)	10	55	20	10	9999	5	1404
2014	Term	9	50	16	12	9999	13	67
2014	Casual	8	8	16	7	9999	60	25
2014	Student	0	45	6	10	9999	39	25

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Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	42	8	5	2	0	0	85	7	3351
2019	Term	44	38	10	6	2	0	0	82	8	294
2019	Casual	46	40	8	4	0	3	0	88	4	95
2018	Indeterminate (permanent)	45	41	8	4	2	0	0	86	6	3171
2018	Term	47	45	5	2	1	0	0	93	3	280
2018	Casual	55	36	7	3	0	0	0	90	3	82
2018	Student	48	37	7	7	1	0	0	84	9	82
2017	Indeterminate (permanent)	40	42	9	5	3	0	0	82	8	3777
2017	Term	44	38	10	6	1	0	0	83	8	313
2017	Casual	53	30	9	4	2	1	0	84	6	94
2017	Student	42	46	5	3	3	0	1	89	6	89
2017	Governor-in-council appointment	64	30	0	6	0	0	0	94	6	13
2014	Indeterminate (permanent)	36	43	11	7	3	0	0	79	10	3772
2014	Term	46	38	7	7	2	0	0	84	9	171
2014	Casual	48	41	6	5	0	0	0	89	5	58
2014	Student	47	36	11	3	3	0	0	83	6	45
2014	Governor-in-council appointment	36	45	18	0	0	0	0	82	0	11

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	47	18	13	3	1	0	66	17	3366
2019	Term	27	41	18	11	2	0	0	68	13	295
2019	Casual	37	41	10	6	1	4	0	82	8	96
2018	Indeterminate (permanent)	16	46	20	12	5	1	0	63	17	3163
2018	Term	25	49	14	9	2	1	0	74	11	281
2018	Casual	33	46	10	7	3	0	1	80	9	83
2018	Student	38	44	10	6	1	0	1	83	7	82
2017	Indeterminate (permanent)	17	46	19	12	5	1	0	63	17	3771
2017	Term	28	43	13	9	5	2	1	72	14	310
2017	Casual	30	47	15	5	3	0	0	76	9	93
2017	Student	41	44	6	5	0	4	0	89	5	90
2017	Governor-in-council appointment	24	64	12	0	0	0	0	88	0	13
2014	Indeterminate (permanent)	13	39	21	17	9	1	0	52	26	3772
2014	Term	21	40	20	10	7	2	0	62	17	171
2014	Casual	18	65	10	6	0	2	0	84	6	58
2014	Student	37	32	18	6	4	3	0	71	11	44
2014	Governor-in-council appointment	18	45	29	9	0	0	0	62	9	11

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	26	40	18	6	1	1	25	35	3363
2019	Term	9	23	35	23	7	1	2	32	33	294
2019	Casual	2	15	32	30	17	2	2	49	18	95
2018	Indeterminate (permanent)	11	28	38	17	5	0	1	22	40	3164
2018	Term	10	24	35	23	5	2	1	29	35	280
2018	Casual	8	15	34	29	9	1	3	40	25	81
2018	Student	2	14	33	34	12	2	2	48	18	83
2017	Indeterminate (permanent)	11	28	38	15	5	1	2	21	39	3754
2017	Term	9	19	36	22	7	1	4	32	30	311
2017	Casual	5	18	34	21	15	3	3	38	25	93
2017	Student	6	12	31	28	16	2	4	47	20	90
2017	Governor-in-council appointment	0	11	36	30	23	0	0	53	11	13
2014	Indeterminate (permanent)	14	32	35	13	4	0	1	18	47	3766
2014	Term	10	34	29	16	9	0	2	25	46	170
2014	Casual	3	24	36	26	10	1	0	36	28	57
2014	Student	4	12	44	21	12	3	3	36	17	45
2014	Governor-in-council appointment	0	20	36	45	0	0	0	45	20	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	21	34	24	10	2	1	34	31	3355
2019	Term	16	23	22	22	13	3	1	36	40	296
2019	Casual	12	10	17	26	24	5	5	56	25	95
2018	Indeterminate (permanent)	11	23	33	22	8	2	2	31	35	3154
2018	Term	14	22	29	23	7	3	3	31	38	280
2018	Casual	3	21	30	28	12	3	3	42	26	81
2018	Student	4	14	20	35	20	1	5	59	19	83
2017	Indeterminate (permanent)	11	22	33	21	8	2	3	30	35	3752
2017	Term	11	20	28	19	13	3	6	35	34	308
2017	Casual	10	8	22	30	19	7	4	56	20	94
2017	Student	2	7	19	29	31	8	2	67	11	89
2017	Governor-in-council appointment	11	0	23	30	29	0	6	64	12	13
2014	Indeterminate (permanent)	19	30	28	15	5	1	2	20	50	3770
2014	Term	15	25	24	22	8	1	4	32	42	170
2014	Casual	10	16	28	25	10	5	6	40	29	58
2014	Student	6	22	9	28	21	6	8	57	33	45
2014	Governor-in-council appointment	10	0	45	28	17	0	0	45	10	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	28	30	15	5	1	2	21	48	3354
2019	Term	19	31	25	16	6	1	2	22	52	296
2019	Casual	17	20	27	18	11	4	5	31	40	94
2018	Indeterminate (permanent)	23	28	29	12	5	1	2	18	53	3156
2018	Term	21	24	26	18	7	2	2	26	47	280
2018	Casual	13	32	22	14	14	4	2	30	47	79
2018	Student	7	16	32	25	11	4	5	39	26	81
2017	Indeterminate (permanent)	24	28	28	12	4	1	2	17	54	3762
2017	Term	21	30	26	14	7	1	2	21	52	311
2017	Casual	16	17	28	20	9	9	1	32	38	93
2017	Student	15	18	28	19	12	6	1	33	36	90
2017	Governor-in-council appointment	5	30	29	30	6	0	0	36	35	13
2014	Indeterminate (permanent)	29	31	24	11	3	1	1	14	61	3766
2014	Term	27	26	22	15	4	3	3	21	56	170
2014	Casual	25	13	34	16	8	0	3	25	40	58
2014	Student	17	23	28	14	15	0	3	31	40	45
2014	Governor-in-council appointment	28	39	17	17	0	0	0	17	66	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	26	36	17	6	1	1	24	40	3350
2019	Term	11	22	35	20	10	2	1	30	33	295
2019	Casual	4	14	23	29	25	1	4	57	19	96
2018	Indeterminate (permanent)	16	27	35	15	5	1	1	20	44	3156
2018	Term	12	18	36	20	11	1	1	32	32	280
2018	Casual	1	21	29	23	23	3	1	47	23	80
2018	Student	4	4	26	24	37	1	5	65	8	82
2017	Indeterminate (permanent)	14	28	35	15	5	1	2	20	44	3753
2017	Term	11	19	31	26	10	0	3	37	31	312
2017	Casual	5	12	28	32	15	4	3	51	19	93
2017	Student	6	6	26	29	28	4	1	61	12	89
2017	Governor-in-council appointment	5	28	31	18	18	0	0	36	34	13
2014	Indeterminate (permanent)	15	29	35	15	4	1	1	19	45	3760
2014	Term	9	18	37	23	11	1	1	35	28	169
2014	Casual	3	10	30	34	18	0	5	55	14	57
2014	Student	4	7	25	30	26	3	5	61	12	45
2014	Governor-in-council appointment	0	10	36	36	18	0	0	54	10	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	26	30	15	7	1	2	23	47	3365
2019	Term	10	24	26	23	13	2	3	37	36	294
2019	Casual	3	8	19	33	24	4	9	65	13	95
2018	Indeterminate (permanent)	22	30	28	12	5	1	2	17	54	3158
2018	Term	13	20	30	19	12	3	2	33	35	279
2018	Casual	5	10	28	26	23	4	3	53	17	82
2018	Student	4	8	19	27	31	5	6	65	14	83
2017	Indeterminate (permanent)	26	30	26	10	4	1	2	15	58	3766
2017	Term	12	19	27	21	11	4	6	35	35	312
2017	Casual	8	6	20	25	20	10	10	57	18	93
2017	Student	6	6	13	28	33	10	6	72	13	89
2017	Governor-in-council appointment	11	36	6	30	18	0	0	47	47	13
2014	Indeterminate (permanent)	29	31	24	10	4	1	2	13	61	3772
2014	Term	19	23	27	19	7	1	4	27	45	170
2014	Casual	5	11	27	26	17	5	9	50	18	57
2014	Student	7	22	15	19	29	0	8	52	32	45
2014	Governor-in-council appointment	10	29	19	43	0	0	0	43	39	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	24	30	19	7	1	2	27	42	3358
2019	Term	18	22	26	16	12	2	4	29	43	294
2019	Casual	11	18	17	21	19	9	5	46	34	95
2018	Indeterminate (permanent)	16	26	30	17	7	2	2	25	44	3147
2018	Term	16	26	24	17	10	4	4	29	45	279
2018	Casual	9	19	27	15	18	5	7	37	32	81
2018	Student	4	28	10	24	20	11	4	51	37	82
2017	Indeterminate (permanent)	16	25	31	17	7	1	3	25	43	3753
2017	Term	15	24	23	16	12	4	6	31	44	313
2017	Casual	11	20	21	15	15	11	7	36	38	93
2017	Student	7	15	25	19	19	11	4	45	25	90
2017	Governor-in-council appointment	11	17	37	17	18	0	0	35	28	13
2014	Indeterminate (permanent)	16	24	32	18	7	1	3	25	41	3767
2014	Term	12	24	27	18	10	2	6	31	40	169
2014	Casual	11	10	33	21	14	6	5	39	24	58
2014	Student	7	28	14	20	12	9	9	40	43	45
2014	Governor-in-council appointment	0	0	20	45	26	0	9	78	0	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	29	30	14	4	1	1	19	51	3354
2019	Term	19	24	30	16	7	2	2	24	45	294
2019	Casual	12	21	26	13	20	4	4	36	36	95
2018	Indeterminate (permanent)	23	28	30	12	4	1	2	16	53	3164
2018	Term	16	27	29	14	8	3	3	24	45	281
2018	Casual	14	23	26	16	18	2	1	35	38	81
2018	Student	5	16	40	13	17	4	6	33	23	83
2017	Indeterminate (permanent)	22	29	31	10	5	1	2	16	53	3765
2017	Term	18	24	32	14	7	1	4	22	45	313
2017	Casual	16	12	32	13	14	8	4	31	32	93
2017	Student	2	19	23	33	14	6	2	52	23	90
2017	Governor-in-council appointment	17	24	29	17	12	0	0	29	42	13
2014	Indeterminate (permanent)	25	30	29	9	4	1	2	13	56	3766
2014	Term	15	22	30	16	8	4	4	27	41	170
2014	Casual	19	18	24	25	5	4	5	33	41	58
2014	Student	10	20	25	15	14	9	7	35	35	45
2014	Governor-in-council appointment	19	19	53	9	0	0	0	9	38	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	22	36	22	8	1	1	30	33	3361
2019	Term	15	17	32	22	12	1	1	35	32	295
2019	Casual	9	23	29	20	16	1	1	37	33	95

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	8	29	24	25	12	2	0	37	38	3353
2019	Term	17	30	15	25	12	1	1	47	37	294
2019	Casual	22	33	14	18	6	6	0	59	26	96

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	32	9	9	6	1	0	76	15	3356
2019	Term	43	28	7	12	8	1	0	72	20	295
2019	Casual	56	25	6	7	3	3	0	83	11	96
2018	Indeterminate (permanent)	41	33	9	10	6	1	0	74	16	3155
2018	Term	35	31	10	13	8	1	1	68	22	280
2018	Casual	55	26	9	4	5	2	0	82	8	82
2018	Student	45	36	5	10	2	2	0	83	12	83
2017	Indeterminate (permanent)	42	34	9	8	6	1	0	76	14	3771
2017	Term	47	28	8	9	7	0	1	76	16	313
2017	Casual	53	27	6	3	6	4	0	84	10	94
2017	Student	50	28	7	13	0	2	0	79	13	90
2017	Governor-in-council appointment	53	41	5	0	0	0	0	95	0	13
2014	Indeterminate (permanent)	44	31	9	9	5	1	0	76	15	3772
2014	Term	43	31	9	11	5	1	0	75	16	171
2014	Casual	48	36	5	8	2	2	0	86	10	58
2014	Student	48	36	3	6	7	0	0	85	13	45
2014	Governor-in-council appointment	45	45	9	0	0	0	0	91	0	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	34	7	7	3	0	84	10	3353
2019	Term	53	32	5	6	3	0	85	9	294
2019	Casual	63	26	5	4	1	0	89	5	95
2018	Indeterminate (permanent)	48	36	7	6	3	0	84	9	3160
2018	Term	53	29	7	8	3	0	82	11	281
2018	Casual	64	26	8	2	0	0	90	2	82
2018	Student	65	24	10	0	1	0	89	1	83
2017	Indeterminate (permanent)	45	40	7	6	3	0	85	9	3765
2017	Term	52	33	7	4	3	1	87	6	313
2017	Casual	64	25	5	5	0	0	90	5	94
2017	Student	64	25	6	6	0	0	89	6	90
2017	Governor-in-council appointment	89	11	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	45	40	7	6	2	0	85	8	3771
2014	Term	50	37	7	6	1	0	87	7	171
2014	Casual	69	25	5	1	0	0	94	1	58
2014	Student	66	28	3	0	3	0	94	3	45
2014	Governor-in-council appointment	64	36	0	0	0	0	100	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	38	9	5	2	1	0	83	7	3368
2019	Term	44	34	11	8	2	0	1	79	10	296
2019	Casual	56	31	8	3	1	0	0	88	4	95
2018	Indeterminate (permanent)	41	41	10	5	2	1	0	82	7	3167
2018	Term	40	39	14	5	1	1	0	80	6	281
2018	Casual	50	35	7	2	1	4	0	89	4	81
2018	Student	46	39	10	4	1	0	0	85	5	82

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	42	16	11	4	2	0	69	15	3350
2019	Term	32	34	15	12	5	2	0	68	17	294
2019	Casual	45	37	11	5	0	2	0	84	5	96
2018	Indeterminate (permanent)	30	42	15	8	3	1	0	73	12	3161
2018	Term	35	37	15	7	4	1	0	73	12	279
2018	Casual	49	32	11	4	0	4	0	85	4	83
2018	Student	51	35	6	5	1	1	0	87	6	79
2017	Indeterminate (permanent)	29	44	14	8	3	1	0	74	12	3771
2017	Term	37	41	10	7	3	4	0	80	9	312
2017	Casual	40	44	7	5	0	4	0	87	5	94
2017	Student	48	36	6	7	1	2	0	86	8	90
2017	Governor-in-council appointment	36	53	0	11	0	0	0	89	11	13
2014	Indeterminate (permanent)	32	42	14	7	3	2	0	75	10	3773
2014	Term	45	34	11	6	1	2	0	81	8	171
2014	Casual	50	38	6	3	0	2	2	91	3	58
2014	Student	39	48	11	3	0	0	0	87	3	45
2014	Governor-in-council appointment	36	64	0	0	0	0	0	100	0	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	42	14	5	3	3	0	78	8	3359
2019	Term	33	33	16	9	6	3	1	68	15	295
2019	Casual	58	22	9	4	1	6	0	85	6	94
2018	Indeterminate (permanent)	32	41	15	5	3	3	0	75	9	3168
2018	Term	36	32	16	8	4	4	1	71	13	281
2018	Casual	39	42	8	5	1	4	0	85	6	83
2018	Student	40	35	7	10	1	7	0	80	12	81
2017	Indeterminate (permanent)	30	40	17	5	3	4	1	73	9	3772
2017	Term	38	31	16	4	3	7	1	74	8	312
2017	Casual	39	36	9	7	2	7	0	81	10	93
2017	Student	46	33	6	3	3	9	0	87	6	90
2017	Governor-in-council appointment	64	36	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	36	39	14	4	2	5	0	79	6	3770
2014	Term	46	34	9	5	1	5	0	84	6	171
2014	Casual	63	19	6	3	0	9	0	90	3	58
2014	Student	48	23	9	6	1	13	0	81	8	45
2014	Governor-in-council appointment	36	64	0	0	0	0	0	100	0	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	40	13	8	4	0	0	75	12	3365
2019	Term	40	32	13	10	5	1	0	72	14	294
2019	Casual	62	24	9	3	2	0	0	86	5	95
2018	Indeterminate (permanent)	34	40	14	7	4	0	0	74	11	3161
2018	Term	42	34	12	8	4	0	0	75	12	278
2018	Casual	61	33	3	2	0	1	0	95	2	83
2018	Student	63	28	5	1	1	1	0	93	3	81
2017	Indeterminate (permanent)	32	44	12	8	4	0	0	76	12	3771
2017	Term	42	33	13	6	5	0	0	75	12	312
2017	Casual	62	24	8	5	1	0	0	86	6	94
2017	Student	68	26	4	2	0	0	0	94	2	90
2017	Governor-in-council appointment	54	34	6	0	0	0	6	94	0	13
2014	Indeterminate (permanent)	31	42	14	8	4	0	0	73	13	3772
2014	Term	43	41	7	7	1	0	1	85	8	171
2014	Casual	73	18	3	6	0	0	0	91	6	58
2014	Student	61	34	5	0	0	0	0	95	0	45
2014	Governor-in-council appointment	64	36	0	0	0	0	0	100	0	11

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	31	16	11	8	5	3	62	20	3360
2019	Term	28	27	13	13	9	6	4	61	25	295
2019	Casual	37	27	7	3	4	15	7	82	9	96
2018	Indeterminate (permanent)	22	35	19	9	7	5	3	62	18	3164
2018	Term	21	29	18	12	8	9	4	57	23	281
2018	Casual	28	32	11	4	2	14	8	78	8	82
2018	Student	29	23	11	5	2	16	14	74	10	83
2017	Indeterminate (permanent)	23	35	15	10	7	5	5	64	20	3777
2017	Term	30	26	16	9	5	8	6	66	16	313
2017	Casual	34	22	6	4	4	14	16	79	12	94
2017	Student	34	20	7	7	4	10	16	74	16	90
2017	Governor-in-council appointment	60	34	0	0	5	0	0	95	5	13
2014	Indeterminate (permanent)	30	32	14	9	6	5	4	68	16	3774
2014	Term	29	29	16	14	3	3	7	64	18	171
2014	Casual	39	19	11	8	2	8	14	74	12	58
2014	Student	35	36	4	1	3	5	16	89	6	45
2014	Governor-in-council appointment	36	45	10	9	0	0	0	81	9	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	41	12	9	4	2	1	74	13	3365
2019	Term	29	29	16	13	9	3	2	61	22	293
2019	Casual	38	28	15	7	6	5	0	70	14	96
2018	Indeterminate (permanent)	32	40	12	9	5	2	1	74	14	3166
2018	Term	26	34	16	15	6	3	1	62	22	280
2018	Casual	27	34	9	16	2	5	7	69	20	83
2018	Student	35	27	19	6	6	2	5	66	13	83
2017	Indeterminate (permanent)	33	40	10	9	5	3	1	75	14	3773
2017	Term	28	29	14	14	7	7	0	62	23	311
2017	Casual	29	34	7	10	7	11	2	71	20	93
2017	Student	42	14	13	15	4	9	3	64	22	90
2017	Governor-in-council appointment	83	17	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	37	37	11	8	4	2	1	77	12	3775
2014	Term	33	27	15	14	5	6	0	64	20	170
2014	Casual	32	32	8	17	5	5	2	68	23	58
2014	Student	27	14	14	15	8	16	6	52	30	45
2014	Governor-in-council appointment	55	36	0	9	0	0	0	91	9	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	41	20	9	4	2	0	66	13	3348
2019	Term	28	35	21	10	6	0	1	63	16	295
2019	Casual	40	28	25	4	3	0	0	68	8	95
2018	Indeterminate (permanent)	24	41	20	9	4	1	0	66	13	3158
2018	Term	26	37	21	10	4	2	0	64	14	280
2018	Casual	29	39	18	6	1	6	0	73	8	81
2018	Student	40	36	16	5	2	0	1	76	8	81

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	22	21	17	16	10	3	39	38	3364
2019	Term	17	20	14	13	17	14	4	45	37	295
2019	Casual	31	24	8	11	7	17	3	68	22	95
2018	Indeterminate (permanent)	12	21	20	18	17	9	2	37	40	3161
2018	Term	16	20	20	12	15	15	2	44	33	281
2018	Casual	21	26	14	9	1	16	12	66	15	82
2018	Student	28	23	10	7	6	18	8	69	18	83
2017	Indeterminate (permanent)	11	21	18	17	19	10	4	37	42	3768
2017	Term	13	18	18	12	16	20	4	40	36	310
2017	Casual	19	18	12	10	8	23	10	56	27	93
2017	Student	26	11	11	9	3	27	12	61	20	90
2017	Governor-in-council appointment	47	12	6	0	11	5	18	78	14	13
2014	Indeterminate (permanent)	11	20	19	19	18	10	3	36	43	3773
2014	Term	15	20	15	19	11	18	2	44	37	171
2014	Casual	19	29	18	10	5	13	8	60	18	58
2014	Student	14	15	5	9	8	32	17	58	33	45
2014	Governor-in-council appointment	18	36	9	9	0	0	28	75	13	11

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	47	5	11	3	0	81	14	3371
2019	Term	37	41	7	11	4	0	78	15	296
2019	Casual	44	38	4	8	4	1	83	12	96
2017	Indeterminate (permanent)	25	51	6	13	4	0	76	17	3776
2017	Term	32	44	5	13	6	0	76	19	313
2017	Casual	33	45	5	14	4	0	77	18	94
2017	Student	53	38	2	7	0	0	91	7	90
2017	Governor-in-council appointment	36	41	5	17	0	0	77	17	13
2014	Indeterminate (permanent)	31	48	6	12	3	0	79	15	3775
2014	Term	34	51	3	8	4	0	85	12	171
2014	Casual	45	49	2	3	2	0	94	4	58
2014	Student	35	50	3	12	0	0	85	12	45
2014	Governor-in-council appointment	45	45	9	0	0	0	91	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	34	7	13	8	0	0	72	21	3364
2019	Term	32	36	9	13	11	0	0	68	23	294
2019	Casual	41	41	5	9	3	1	0	83	12	96
2017	Indeterminate (permanent)	34	39	7	13	7	0	0	73	19	3775
2017	Term	37	36	9	11	7	0	0	73	19	313
2017	Casual	41	27	8	20	4	0	0	68	24	94
2017	Student	50	35	1	9	4	0	1	86	12	90
2017	Governor-in-council appointment	60	18	0	17	5	0	0	77	23	13
2014	Indeterminate (permanent)	37	37	8	11	6	0	0	75	17	3765
2014	Term	35	33	12	14	5	1	0	68	19	171
2014	Casual	54	27	3	16	0	0	0	81	16	58
2014	Student	44	32	9	11	4	0	0	76	15	45
2014	Governor-in-council appointment	64	27	9	0	0	0	0	91	0	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	38	11	9	3	0	0	76	12	3354
2019	Term	35	38	13	7	5	1	0	74	13	294
2019	Casual	50	31	14	0	3	2	0	83	3	94
2017	Indeterminate (permanent)	37	42	9	9	3	0	0	79	12	3768
2017	Term	40	33	10	12	3	0	1	74	15	311
2017	Casual	39	34	17	8	2	1	0	73	10	94
2017	Student	62	18	12	7	1	0	0	79	8	90
2017	Governor-in-council appointment	65	24	0	5	5	0	0	89	11	13
2014	Indeterminate (permanent)	37	41	11	8	3	0	0	79	10	3770
2014	Term	41	40	8	8	2	1	1	81	10	170
2014	Casual	46	35	14	5	0	0	0	81	5	58
2014	Student	45	36	3	11	1	0	3	84	13	45
2014	Governor-in-council appointment	45	45	9	0	0	0	0	91	0	11

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	24	6	10	5	0	79	15	3360
2019	Term	55	22	5	11	6	0	77	17	296
2019	Casual	65	23	5	5	1	1	89	6	95
2017	Indeterminate (permanent)	51	26	7	11	5	0	77	16	3778
2017	Term	55	19	7	11	7	0	74	19	313
2017	Casual	51	26	6	12	4	0	77	17	94
2017	Student	63	21	6	7	2	0	84	9	90
2017	Governor-in-council appointment	72	12	0	16	0	0	84	16	13
2014	Indeterminate (permanent)	49	26	7	12	5	0	75	17	3768
2014	Term	51	24	7	14	4	0	75	17	170
2014	Casual	70	23	4	3	0	0	93	3	58
2014	Student	69	14	6	6	5	0	83	11	45
2014	Governor-in-council appointment	55	26	10	10	0	0	80	10	11

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	62	21	6	6	4	0	1	83	10	3368
2019	Term	64	20	6	7	2	0	0	85	9	295
2019	Casual	71	19	2	5	1	1	1	92	6	96
2017	Indeterminate (permanent)	61	23	6	7	3	0	1	85	9	3775
2017	Term	66	20	5	6	2	0	0	86	8	312
2017	Casual	66	12	13	6	1	0	1	79	8	94
2017	Student	67	24	2	4	0	1	1	94	4	90
2017	Governor-in-council appointment	48	29	0	17	0	0	5	82	18	13
2014	Indeterminate (permanent)	64	21	6	6	3	0	1	85	9	3774
2014	Term	60	28	2	5	3	0	1	89	8	171
2014	Casual	82	9	3	5	0	0	0	92	5	58
2014	Student	78	16	5	0	1	0	0	94	1	45
2014	Governor-in-council appointment	64	27	0	10	0	0	0	90	10	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	77	14	4	2	2	0	1	92	5	3352
2019	Term	79	13	3	2	1	0	1	94	3	295
2019	Casual	79	11	4	1	2	1	1	92	3	96
2017	Indeterminate (permanent)	74	17	4	3	2	0	0	92	4	3770
2017	Term	80	13	4	2	1	0	0	93	3	310
2017	Casual	75	18	3	1	2	0	1	94	3	94
2017	Student	81	16	0	2	0	0	1	98	2	90
2017	Governor-in-council appointment	76	12	7	5	0	0	0	88	5	13
2014	Indeterminate (permanent)	73	17	4	4	2	0	1	91	5	3771
2014	Term	82	12	1	3	1	0	0	95	4	171
2014	Casual	92	5	3	0	0	0	0	97	0	57
2014	Student	77	11	4	0	3	0	5	92	4	45
2014	Governor-in-council appointment	64	36	0	0	0	0	0	100	0	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	31	20	5	2	4	72	8	3373
2019	Term	47	29	14	6	2	2	77	9	296
2019	Casual	64	21	8	3	1	3	87	4	96

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	50	9	6	2	1	3	82	9	3365
2019	Term	18	36	13	18	12	1	1	56	31	292
2019	Casual	24	20	8	22	10	2	13	53	38	96

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	30	10	4	1	5	3	84	6	3368
2019	Term	42	23	15	3	2	14	1	76	6	293
2019	Casual	48	18	8	4	0	11	11	84	5	94

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	3370
2019	Term	17	83	296
2019	Casual	7	93	96
2018	Indeterminate (permanent)	13	87	3177
2018	Term	16	84	282
2018	Casual	7	93	83

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	441
2019	Term	42	58	52
2018	Indeterminate (permanent)	39	61	419
2018	Term	45	55	46

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	70	30	441
2019	Term	79	21	52
2018	Indeterminate (permanent)	69	31	420
2018	Term	63	37	46

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	441
2018	Indeterminate (permanent)	9	91	419
2018	Term	0	100	46

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	441
2019	Term	100	52
2018	Term	100	46

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	441
2018	Indeterminate (permanent)	3	97	419

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	441
2018	Indeterminate (permanent)	5	95	419

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	441
2018	Indeterminate (permanent)	3	97	419

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	437
2019	Term	30	70	50
2018	Indeterminate (permanent)	43	57	418
2018	Term	30	70	46

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	437
2019	Term	39	61	50
2018	Indeterminate (permanent)	44	56	417
2018	Term	41	59	46

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	437
2019	Term	56	44	50
2018	Indeterminate (permanent)	47	53	418
2018	Term	39	61	46

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	46	54	437
2019	Term	38	62	50
2018	Indeterminate (permanent)	47	53	418
2018	Term	37	63	46

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	437
2019	Term	31	69	50
2018	Indeterminate (permanent)	38	62	418
2018	Term	23	77	46

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	53	47	437
2019	Term	60	40	50
2018	Indeterminate (permanent)	54	46	418
2018	Term	43	57	46

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	437
2019	Term	20	80	50
2018	Indeterminate (permanent)	35	65	417
2018	Term	23	77	46

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	50
2018	Indeterminate (permanent)	2	98	417
2018	Term	0	100	46

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	437
2019	Term	17	83	50
2018	Indeterminate (permanent)	9	91	418
2018	Term	17	83	46

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	437
2019	Term	12	88	50
2018	Indeterminate (permanent)	14	86	418

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	437
2019	Term	56	44	50
2018	Indeterminate (permanent)	49	51	418
2018	Term	40	60	46

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	25	75	437
2019	Term	28	72	50
2018	Indeterminate (permanent)	33	67	418
2018	Term	23	77	46

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	437
2019	Term	26	74	50
2018	Indeterminate (permanent)	12	88	417
2018	Term	17	83	46

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	52	48	437
2019	Term	50	50	50
2018	Indeterminate (permanent)	56	44	420
2018	Term	49	51	46

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	437
2019	Term	22	78	50
2018	Indeterminate (permanent)	33	67	419
2018	Term	15	85	46

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	437
2019	Term	18	82	50
2018	Indeterminate (permanent)	15	85	420
2018	Term	11	89	46

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	437
2019	Term	14	86	50
2018	Indeterminate (permanent)	13	87	419

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	437
2019	Term	18	82	50
2018	Indeterminate (permanent)	11	89	419

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	437
2018	Indeterminate (permanent)	6	94	420
2018	Term	0	100	46

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	437
2019	Term	18	82	50
2018	Indeterminate (permanent)	15	85	419

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	437
2019	Term	16	84	50
2018	Indeterminate (permanent)	16	84	419

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	437
2019	Term	32	68	50
2018	Indeterminate (permanent)	22	78	419
2018	Term	35	65	46

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	420
2018	Indeterminate (permanent)	9	91	396
2018	Term	14	86	46

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	420
2018	Indeterminate (permanent)	17	83	396
2018	Term	21	79	46

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	420
2018	Indeterminate (permanent)	9	91	396

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	420
2018	Indeterminate (permanent)	7	93	396

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	420
2018	Indeterminate (permanent)	10	90	396

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	420
2018	Indeterminate (permanent)	14	86	396
2018	Term	11	89	46

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	420
2018	Indeterminate (permanent)	13	87	396
2018	Term	13	87	46

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	420
2018	Indeterminate (permanent)	10	90	396

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	420
2018	Indeterminate (permanent)	11	89	396

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	420
2018	Indeterminate (permanent)	32	68	396
2018	Term	34	66	46

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	420
2018	Indeterminate (permanent)	11	89	396
2018	Term	19	81	46

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	53	47	420
2018	Indeterminate (permanent)	50	50	396
2018	Term	59	41	46

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	420
2018	Indeterminate (permanent)	3	97	396

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	55	45	420
2018	Indeterminate (permanent)	55	45	396
2018	Term	51	49	46

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	420
2018	Indeterminate (permanent)	3	97	396
2018	Term	0	100	46

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	420
2018	Indeterminate (permanent)	10	90	396
2018	Term	13	87	46

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	3365
2019	Term	18	82	295
2019	Casual	9	91	95

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	17	21	10	9	26	6	41	28	3372
2019	Term	10	12	15	9	11	33	10	39	34	295
2019	Casual	22	6	15	3	1	43	11	59	9	96
2018	Indeterminate (permanent)	10	18	22	10	9	26	5	41	28	3166
2018	Term	13	10	20	7	7	35	9	40	25	279
2018	Casual	8	9	16	5	1	45	17	44	16	83
2018	Student	17	14	6	2	4	42	14	72	14	83
2017	Indeterminate (permanent)	9	16	20	9	9	27	9	40	29	3775
2017	Term	12	14	13	4	4	38	15	55	17	311
2017	Casual	18	7	10	1	2	36	25	65	8	94
2017	Student	13	8	6	6	1	43	24	62	19	89
2017	Governor-in-council appointment	41	53	5	0	0	0	0	95	0	13
2014	Indeterminate (permanent)	9	16	21	8	8	30	7	41	25	3772
2014	Term	10	14	16	4	5	39	11	49	17	171
2014	Casual	13	10	17	5	2	35	19	49	14	58
2014	Student	13	8	4	11	3	31	29	53	37	45
2014	Governor-in-council appointment	18	27	20	9	0	27	0	61	12	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	32	21	10	7	11	1	58	19	3373
2019	Term	22	25	14	11	9	18	2	58	24	295
2019	Casual	39	23	15	3	1	18	2	76	5	96
2018	Indeterminate (permanent)	18	29	23	10	7	11	1	54	20	3166
2018	Term	19	24	22	8	7	18	3	54	19	278
2018	Casual	20	27	19	7	0	24	3	65	10	83
2018	Student	27	24	10	6	1	25	7	75	11	83
2017	Indeterminate (permanent)	16	29	21	10	7	14	2	55	20	3771
2017	Term	20	22	19	4	3	27	4	62	11	313
2017	Casual	28	15	18	2	1	28	8	68	5	94
2017	Student	24	19	14	6	1	32	4	68	11	90
2017	Governor-in-council appointment	47	41	7	5	0	0	0	88	5	13
2014	Indeterminate (permanent)	15	28	23	8	6	18	2	53	18	3769
2014	Term	18	22	19	4	4	30	3	60	12	171
2014	Casual	26	16	14	13	0	29	3	61	19	58
2014	Student	15	21	12	7	3	29	13	63	17	45
2014	Governor-in-council appointment	27	45	9	0	0	18	0	89	0	11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	3366
2019	Term	12	88	295
2018	Indeterminate (permanent)	9	91	3160
2018	Term	10	90	280
2018	Student	0	100	83

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	35	65	308
2019	Term	44	56	38
2018	Indeterminate (permanent)	33	67	302
2018	Term	40	60	29

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	76	24	308
2019	Term	79	21	38
2018	Indeterminate (permanent)	81	19	302
2018	Term	76	24	29

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	308
2019	Term	0	100	38
2018	Indeterminate (permanent)	5	95	302
2018	Term	0	100	29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	308
2019	Term	100	38
2018	Term	100	29

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	308
2019	Term	21	79	38
2018	Indeterminate (permanent)	6	94	302

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	308
2018	Indeterminate (permanent)	6	94	302
2018	Term	0	100	29

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	308
2018	Indeterminate (permanent)	10	90	302
2018	Term	17	83	29

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	306
2019	Term	27	73	38
2018	Indeterminate (permanent)	20	80	299

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	306
2019	Term	26	74	38
2018	Indeterminate (permanent)	21	79	299

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	306
2019	Term	19	81	38
2018	Indeterminate (permanent)	9	91	299

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	306
2018	Indeterminate (permanent)	6	94	299

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	306
2019	Term	47	53	38
2018	Indeterminate (permanent)	29	71	299
2018	Term	51	49	29

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	40	60	306
2019	Term	42	58	38
2018	Indeterminate (permanent)	38	62	299
2018	Term	49	51	29

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	306
2018	Indeterminate (permanent)	3	97	299
2018	Term	0	100	29

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	306
2018	Indeterminate (permanent)	2	98	299
2018	Term	0	100	29

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	306
2018	Indeterminate (permanent)	10	90	299

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	306
2018	Indeterminate (permanent)	17	83	299
2018	Term	17	83	29

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	38
2018	Term	0	100	29

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	306
2019	Term	13	87	38
2018	Indeterminate (permanent)	11	89	299

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	306
2019	Term	100	38
2018	Indeterminate (permanent)	100	299
2018	Term	100	29

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	306
2019	Term	16	84	38
2018	Indeterminate (permanent)	19	81	299
2018	Term	24	76	29

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	302
2019	Term	18	82	38
2018	Indeterminate (permanent)	29	71	302
2018	Term	28	72	29

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	302
2018	Indeterminate (permanent)	13	87	302

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	302
2018	Indeterminate (permanent)	13	87	302

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	302
2019	Term	13	87	38
2018	Indeterminate (permanent)	13	87	302

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	302
2018	Indeterminate (permanent)	6	94	302

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	302
2018	Indeterminate (permanent)	5	95	302
2018	Term	0	100	29

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	302
2018	Indeterminate (permanent)	6	94	302

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	302
2019	Term	13	87	38
2018	Indeterminate (permanent)	8	92	302

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	302
2019	Term	64	36	38
2018	Indeterminate (permanent)	52	48	302
2018	Term	55	45	29

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	280
2018	Indeterminate (permanent)	2	98	286

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	280
2018	Indeterminate (permanent)	13	87	286
2018	Term	30	70	28

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	2	98	280
2018	Indeterminate (permanent)	2	98	286
2018	Term	0	100	28

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	280
2018	Term	0	100	28

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	280
2018	Indeterminate (permanent)	2	98	286
2018	Term	0	100	28

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	280
2018	Indeterminate (permanent)	3	97	286
2018	Term	0	100	28

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	280
2018	Indeterminate (permanent)	7	93	286

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	280
2018	Indeterminate (permanent)	12	88	286
2018	Term	16	84	28

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	280
2018	Indeterminate (permanent)	7	93	286

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	24	76	280
2018	Indeterminate (permanent)	30	70	286
2018	Term	28	72	28

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	280
2018	Indeterminate (permanent)	11	89	286

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	280
2018	Indeterminate (permanent)	47	53	286
2018	Term	53	47	28

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Indeterminate (permanent)	2	98	286

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	69	31	280
2018	Indeterminate (permanent)	66	34	286
2018	Term	65	35	28

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	3	97	280
2018	Indeterminate (permanent)	4	96	286
2018	Term	0	100	28

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	280
2018	Indeterminate (permanent)	14	86	286

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	3366
2019	Term	15	85	294
2019	Student	8	92	87

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	17	22	7	5	33	5	47	18	3370
2019	Term	12	11	17	6	7	38	8	44	25	293
2019	Casual	19	9	14	1	1	49	7	64	5	95
2018	Indeterminate (permanent)	11	18	25	5	5	31	4	46	17	3169
2018	Term	12	12	22	4	5	39	6	44	16	281
2018	Casual	11	15	11	5	1	43	14	60	14	82
2018	Student	17	16	11	0	1	41	14	73	3	81
2017	Indeterminate (permanent)	10	17	21	5	4	36	7	48	16	3775
2017	Term	13	11	17	3	2	43	11	53	10	312
2017	Casual	20	7	8	1	2	44	17	71	8	94
2017	Student	15	7	12	1	0	46	18	62	3	90
2017	Governor-in-council appointment	47	53	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	10	16	21	4	3	39	7	48	13	3773
2014	Term	12	12	18	2	3	45	9	52	11	171
2014	Casual	13	14	16	2	0	43	12	60	4	58
2014	Student	9	12	14	3	0	43	18	55	9	45
2014	Governor-in-council appointment	18	27	10	9	0	37	0	70	14	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	32	20	6	4	14	1	64	12	3364
2019	Term	24	24	14	8	7	21	2	62	20	294
2019	Casual	43	21	12	1	0	21	2	83	1	95
2018	Indeterminate (permanent)	19	32	23	6	5	14	1	60	13	3168
2018	Term	19	22	26	6	5	19	3	53	14	280
2018	Casual	23	23	15	6	0	30	3	69	9	81
2018	Student	28	27	9	5	1	22	9	79	9	82
2017	Indeterminate (permanent)	19	33	19	5	4	18	2	65	11	3769
2017	Term	24	21	19	3	2	26	4	65	8	313
2017	Casual	31	16	10	3	1	33	6	77	7	94
2017	Student	28	28	9	3	1	24	7	81	5	90
2017	Governor-in-council appointment	70	30	0	0	0	0	0	100	0	13
2014	Indeterminate (permanent)	19	29	21	5	3	22	2	63	10	3767
2014	Term	17	21	20	2	3	32	4	60	9	171
2014	Casual	33	22	14	5	0	27	0	75	7	58
2014	Student	14	25	13	3	0	30	15	70	6	45
2014	Governor-in-council appointment	27	45	10	0	0	18	0	88	0	11

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	3373
2019	Term	11	89	295
2019	Casual	8	92	96
2017	Indeterminate (permanent)	15	85	3766
2017	Term	15	85	311
2017	Casual	5	95	94
2017	Student	9	91	89
2014	Indeterminate (permanent)	12	88	3764
2014	Term	8	92	171

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	75	25	539
2019	Term	64	36	34
2017	Indeterminate (permanent)	73	27	569
2017	Term	60	40	45
2014	Indeterminate (permanent)	71	29	451
2014	Term	71	29	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	32	5	11	3	0	1	81	14	403
2019	Term	42	27	18	13	0	0	0	69	13	22
2017	Indeterminate (permanent)	41	39	6	7	4	1	0	82	12	417
2017	Term	54	21	11	0	11	0	4	77	11	27
2014	Indeterminate (permanent)	48	35	6	8	2	1	1	84	9	322
2014	Term	60	20	0	10	10	0	0	80	20	10

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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	24	9	4	5	1	0	82	9	3371
2019	Term	61	20	8	5	4	1	1	83	9	296
2019	Casual	71	17	4	3	2	1	1	90	5	96
2018	Indeterminate (permanent)	50	28	10	5	5	1	0	79	11	3144
2018	Term	56	24	7	6	4	1	1	82	10	280
2018	Casual	63	24	11	0	0	2	0	89	0	79
2018	Student	71	20	4	4	2	0	0	90	6	82
2017	Indeterminate (permanent)	50	28	11	4	5	2	0	79	10	3777
2017	Term	59	24	8	3	5	1	0	84	8	312
2017	Casual	58	23	10	1	3	4	1	86	4	94
2017	Student	68	15	9	2	1	4	0	87	4	90
2017	Governor-in-council appointment	59	17	7	17	0	0	0	76	17	13

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	44	16	16	6	3	2	60	23	1452
2019	Term	18	28	10	23	12	9	0	50	38	18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	44	18	12	5	3	0	64	17	3365
2019	Term	19	31	17	21	8	3	0	52	30	291
2019	Casual	27	34	15	8	7	8	1	67	17	96
2018	Indeterminate (permanent)	18	42	20	11	5	3	0	62	17	3167
2018	Term	17	37	24	11	7	3	0	56	19	280
2018	Casual	16	19	23	19	3	17	3	44	28	81
2018	Student	20	29	19	16	5	10	1	55	23	83
2017	Indeterminate (permanent)	14	38	20	13	9	6	0	55	23	3770
2017	Term	14	37	15	11	12	10	1	57	25	313
2017	Casual	15	18	18	14	13	19	3	43	34	94
2017	Student	14	30	18	9	6	22	1	58	19	90
2017	Governor-in-council appointment	42	47	0	5	5	0	0	89	11	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	32	21	18	11	2	0	48	30	3369
2019	Term	20	25	17	20	15	2	0	47	36	294
2019	Casual	28	38	12	11	6	5	0	69	18	96
2018	Indeterminate (permanent)	14	34	22	18	11	2	0	48	30	3175
2018	Term	19	26	25	18	11	2	0	45	30	282
2018	Casual	21	33	21	8	4	11	1	62	14	82
2018	Student	27	45	13	11	4	1	0	72	15	83
2017	Indeterminate (permanent)	10	35	21	20	11	2	0	46	32	3772
2017	Term	16	33	23	15	11	2	0	50	26	313
2017	Casual	21	27	25	13	7	5	1	51	22	94
2017	Student	25	38	13	15	1	9	0	69	17	90
2017	Governor-in-council appointment	30	54	5	0	11	0	0	84	11	13

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	27	23	13	14	0	1	48	28	3365
2019	Term	17	21	28	12	19	1	1	39	32	293
2019	Casual	35	22	19	9	13	1	0	58	22	96
2018	Indeterminate (permanent)	18	24	24	15	18	0	1	42	33	3178
2018	Term	16	18	27	18	20	1	1	35	38	280
2018	Casual	27	22	21	12	15	0	3	50	28	82
2018	Student	33	29	20	10	8	0	0	61	18	83
2017	Indeterminate (permanent)	18	23	21	15	21	0	2	41	37	3767
2017	Term	11	19	21	20	27	1	1	31	48	312
2017	Casual	19	16	18	17	27	0	3	36	45	93
2017	Student	16	25	22	14	22	0	2	42	36	90
2017	Governor-in-council appointment	54	23	18	0	5	0	0	77	5	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	24	28	19	15	0	0	36	35	3365
2019	Term	19	28	27	15	11	0	1	47	26	294
2019	Casual	39	30	22	6	3	1	0	69	9	96
2018	Indeterminate (permanent)	9	22	30	23	16	0	0	31	39	3167
2018	Term	15	28	30	15	10	1	0	44	26	281
2018	Casual	34	27	27	9	2	0	1	61	11	81
2018	Student	33	30	22	16	0	0	0	63	16	83
2017	Indeterminate (permanent)	10	21	30	22	16	0	1	31	38	3770
2017	Term	20	27	30	13	9	1	1	47	22	313
2017	Casual	20	38	23	12	2	0	4	61	15	94
2017	Student	33	34	26	6	0	0	0	67	6	89
2017	Governor-in-council appointment	30	18	24	17	11	0	0	47	28	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	28	28	17	11	0	1	43	28	3348
2019	Term	19	36	19	15	10	0	1	56	25	292
2019	Casual	45	28	15	9	2	1	0	73	11	96
2018	Indeterminate (permanent)	11	25	30	20	13	0	1	36	34	3158
2018	Term	17	30	27	16	8	1	1	48	24	280
2018	Casual	35	33	17	13	2	0	1	69	15	80
2018	Student	45	27	17	11	0	0	1	72	11	83
2017	Indeterminate (permanent)	11	26	27	21	13	0	1	38	34	3771
2017	Term	24	26	25	14	10	0	1	51	24	312
2017	Casual	32	31	18	11	1	0	6	67	13	93
2017	Student	39	33	21	4	0	0	3	74	5	89
2017	Governor-in-council appointment	30	35	19	11	5	0	0	65	16	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	23	24	20	17	0	1	38	37	3350
2019	Term	22	23	22	17	15	1	1	45	32	292
2019	Casual	35	29	16	10	8	1	1	66	18	96
2018	Indeterminate (permanent)	11	22	27	21	18	0	1	34	39	3163
2018	Term	20	21	25	17	14	1	1	42	32	279
2018	Casual	33	26	19	15	2	1	2	62	18	82
2018	Student	30	28	23	7	7	1	4	61	15	83
2017	Indeterminate (permanent)	11	22	25	21	19	1	2	33	42	3767
2017	Term	22	23	22	19	10	2	3	47	30	312
2017	Casual	30	20	20	18	5	1	5	54	24	94
2017	Student	37	26	18	9	9	0	0	64	18	89
2017	Governor-in-council appointment	18	30	24	5	23	0	0	47	28	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	28	20	12	9	0	2	58	21	3352
2019	Term	34	31	15	10	7	0	2	67	18	293
2019	Casual	59	19	8	8	2	0	4	82	10	96
2018	Indeterminate (permanent)	26	27	22	13	9	0	3	55	23	3151
2018	Term	36	27	13	14	7	1	2	65	21	281
2018	Casual	52	27	10	6	1	3	2	83	7	80
2018	Student	58	12	9	7	2	1	10	79	11	81
2017	Indeterminate (permanent)	25	27	21	13	10	1	5	54	24	3763
2017	Term	38	28	16	8	5	0	4	69	14	312
2017	Casual	45	21	11	4	2	2	16	79	7	94
2017	Student	56	25	6	4	0	0	10	89	4	89
2017	Governor-in-council appointment	35	24	13	17	11	0	0	59	28	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	27	24	15	12	0	1	49	27	3362
2019	Term	26	34	17	11	11	1	1	60	22	294
2019	Casual	49	26	10	7	7	0	1	76	14	96
2018	Indeterminate (permanent)	18	25	26	16	14	0	1	43	30	3171
2018	Term	29	29	20	11	11	1	1	58	22	280
2018	Casual	41	29	14	11	3	1	2	72	14	83
2018	Student	47	20	18	7	5	0	2	69	12	83
2017	Indeterminate (permanent)	17	26	26	17	12	0	1	44	30	3767
2017	Term	33	30	20	10	6	0	2	63	16	313
2017	Casual	42	35	15	5	2	0	1	78	7	94
2017	Student	33	38	21	6	3	0	0	71	8	88
2017	Governor-in-council appointment	30	35	19	0	16	0	0	65	16	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	37	25	11	5	1	1	58	17	3347
2019	Term	28	31	19	12	10	0	1	59	22	294
2019	Casual	38	28	18	7	3	1	4	70	11	96
2018	Indeterminate (permanent)	18	35	27	13	6	0	1	53	19	3163
2018	Term	20	39	23	11	5	1	1	60	16	281
2018	Casual	35	37	16	5	1	0	6	76	7	82
2018	Student	34	36	16	6	1	2	5	75	8	83
2017	Indeterminate (permanent)	20	32	25	13	7	1	1	53	21	3763
2017	Term	29	30	22	11	5	1	2	60	17	312
2017	Casual	40	32	15	11	0	0	2	74	12	94
2017	Student	41	34	11	10	1	2	0	77	12	89
2017	Governor-in-council appointment	41	42	11	0	0	0	6	88	0	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	33	27	13	7	0	1	52	21	3346
2019	Term	26	30	24	11	7	0	1	57	18	294
2019	Casual	42	33	14	6	3	1	1	76	9	96
2018	Indeterminate (permanent)	15	33	27	16	8	0	1	48	24	3164
2018	Term	22	33	26	11	6	1	0	56	17	279
2018	Casual	34	29	19	10	2	1	5	67	13	80
2018	Student	36	28	24	6	1	2	2	67	8	83
2017	Indeterminate (permanent)	15	32	27	16	9	0	1	47	25	3764
2017	Term	26	33	27	8	5	0	1	60	13	313
2017	Casual	44	24	20	8	1	0	3	70	9	94
2017	Student	34	40	15	4	3	3	3	77	7	88
2017	Governor-in-council appointment	53	7	28	0	5	0	6	64	6	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	32	24	13	8	0	1	55	21	3344
2019	Term	27	28	18	17	10	0	0	56	26	295
2019	Casual	31	36	20	7	4	1	1	68	11	96
2018	Indeterminate (permanent)	18	34	25	15	8	1	1	52	22	3161
2018	Term	22	30	27	12	7	1	0	53	20	280
2018	Casual	32	28	25	7	4	0	3	62	12	82
2018	Student	33	34	23	8	1	1	0	67	10	83
2017	Indeterminate (permanent)	20	33	24	14	8	0	1	53	22	3762
2017	Term	27	30	22	13	6	1	1	58	20	313
2017	Casual	33	27	26	9	3	0	1	62	12	94
2017	Student	32	36	18	8	3	0	3	69	12	88
2017	Governor-in-council appointment	58	25	5	5	0	0	6	88	6	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	29	18	11	8	0	1	62	20	3338
2019	Term	36	26	17	12	7	1	0	64	19	294
2019	Casual	55	21	13	6	4	1	0	77	10	96

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	30	23	13	7	0	1	56	20	3340
2019	Term	30	30	22	11	6	1	1	61	17	295
2019	Casual	60	17	13	6	4	0	0	77	10	94
2018	Indeterminate (permanent)	20	29	27	14	8	0	1	50	23	3150
2018	Term	32	32	21	11	2	1	1	65	14	281
2018	Casual	35	31	19	8	6	0	1	67	14	80
2018	Student	37	28	22	7	2	2	1	68	10	83
2017	Indeterminate (permanent)	21	30	25	15	8	0	2	51	23	3752
2017	Term	32	32	21	9	3	0	3	66	12	313
2017	Casual	39	25	25	9	1	1	0	65	10	94
2017	Student	42	33	16	4	3	1	1	77	7	88
2017	Governor-in-council appointment	60	11	0	17	5	0	6	76	24	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	26	15	8	5	0	1	71	13	3338
2019	Term	39	24	18	10	6	0	2	64	17	294
2019	Casual	59	20	10	8	2	1	0	80	10	96
2018	Indeterminate (permanent)	43	27	16	7	5	0	2	71	13	3145
2018	Term	45	27	17	6	3	1	2	74	9	280
2018	Casual	51	31	14	1	1	0	3	84	2	82
2018	Student	54	26	12	4	1	0	2	82	5	81
2017	Indeterminate (permanent)	47	26	15	7	4	0	2	74	11	3769
2017	Term	55	17	12	7	5	0	4	75	12	312
2017	Casual	53	21	12	8	2	1	2	77	11	94
2017	Student	69	19	10	1	0	0	1	89	1	89
2017	Governor-in-council appointment	66	17	6	5	5	0	0	83	11	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	13	5	3	2	1	9	88	6	3340
2019	Term	67	11	6	3	4	1	8	86	8	295
2019	Casual	75	8	8	2	0	1	6	90	2	96
2018	Indeterminate (permanent)	63	18	8	3	2	1	6	87	5	3154
2018	Term	66	17	6	2	2	1	6	89	4	278
2018	Casual	78	11	3	1	0	0	7	96	1	81
2018	Student	70	15	6	2	0	1	6	91	3	82

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	13	7	4	5	1	3	83	9	3356
2019	Term	63	13	9	4	7	1	4	80	11	291
2019	Casual	83	7	2	0	2	1	5	96	2	95
2018	Indeterminate (permanent)	64	15	7	4	5	1	4	83	9	3150
2018	Term	60	14	9	5	4	1	7	80	10	279
2018	Casual	80	9	2	2	1	0	4	94	4	82
2018	Student	78	8	2	2	1	1	6	94	4	83
2017	Indeterminate (permanent)	69	13	6	5	3	1	4	85	8	3767
2017	Term	76	8	6	2	3	1	5	89	5	313
2017	Casual	79	10	1	3	1	2	3	95	4	94
2017	Student	81	8	5	2	2	0	1	90	4	89
2017	Governor-in-council appointment	95	5	0	0	0	0	0	100	0	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	28	11	4	2	0	1	82	6	3343
2019	Term	56	23	12	4	3	0	2	81	8	291
2019	Casual	62	29	4	2	2	0	1	92	4	95
2018	Indeterminate (permanent)	52	28	12	4	2	0	1	81	7	3158
2018	Term	45	32	11	5	3	0	3	80	9	278
2018	Casual	67	18	7	2	1	0	4	89	4	83
2018	Student	78	17	0	2	0	0	2	98	2	83
2017	Indeterminate (permanent)	54	27	10	4	3	0	2	83	7	3770
2017	Term	62	22	7	3	1	0	4	88	5	312
2017	Casual	66	21	5	3	1	2	1	90	4	94
2017	Student	70	21	3	4	1	0	1	92	5	88
2017	Governor-in-council appointment	71	5	0	17	0	0	6	82	18	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	21	11	7	6	0	1	75	14	3321
2019	Term	53	15	11	11	6	0	2	70	18	290
2019	Casual	74	15	4	1	4	0	1	90	5	95
2018	Indeterminate (permanent)	48	23	13	8	6	0	1	72	14	3149
2018	Term	49	22	12	9	6	0	2	72	15	278
2018	Casual	77	11	5	1	1	0	5	93	2	83
2018	Student	72	15	6	4	1	0	2	89	5	82
2017	Indeterminate (permanent)	54	21	11	7	5	0	2	77	12	3764
2017	Term	61	19	8	5	3	0	4	83	9	312
2017	Casual	67	23	2	2	1	2	3	94	3	93
2017	Student	78	11	7	1	2	0	1	89	3	89
2017	Governor-in-council appointment	88	5	0	0	0	0	6	100	0	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	18	8	3	2	18	83	6	3334
2019	Term	57	6	3	1	0	33	94	2	286
2019	Casual	77	2	0	0	1	21	99	1	94
2018	Indeterminate (permanent)	46	18	9	3	1	21	83	6	3134
2018	Term	56	4	3	1	1	35	93	3	280
2018	Casual	57	5	0	1	0	37	98	2	83
2018	Student	70	1	1	1	0	27	97	2	82
2017	Indeterminate (permanent)	50	17	7	3	1	21	86	5	3760
2017	Term	60	5	2	2	0	31	94	3	312
2017	Casual	68	5	3	0	0	24	96	0	94
2017	Student	70	4	2	1	1	23	95	2	89
2017	Governor-in-council appointment	54	23	0	12	5	6	82	18	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	19	7	2	1	0	4	90	3	3340
2019	Term	72	12	6	2	1	0	7	90	4	291
2019	Casual	82	9	3	0	1	0	5	96	1	95
2018	Indeterminate (permanent)	63	21	8	1	1	0	5	89	3	3143
2018	Term	64	18	5	1	1	1	10	91	3	277
2018	Casual	76	9	3	1	1	0	9	94	3	82
2018	Student	80	4	7	2	1	0	6	88	4	83
2017	Indeterminate (permanent)	65	20	6	2	1	1	6	91	2	3749
2017	Term	68	14	7	1	0	1	9	91	1	312
2017	Casual	70	15	4	1	0	0	11	94	1	94
2017	Student	88	6	4	0	0	1	2	96	0	89
2017	Governor-in-council appointment	77	12	11	0	0	0	0	89	0	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	80	9	3	2	2	0	4	94	3	3346
2019	Term	17	12	14	17	39	0	1	29	57	291
2019	Casual	32	9	16	11	32	0	0	41	42	94
2018	Indeterminate (permanent)	75	12	4	2	2	0	5	92	4	3155
2018	Term	14	10	18	18	38	0	2	24	57	280
2018	Casual	29	10	13	23	23	0	2	40	47	83
2018	Student	36	19	14	10	17	0	4	58	28	83
2017	Indeterminate (permanent)	75	12	4	2	1	1	5	93	3	3771
2017	Term	18	9	14	22	33	0	3	28	58	313
2017	Casual	24	6	15	18	32	0	5	32	52	94
2017	Student	39	10	9	21	19	0	1	49	41	90
2017	Governor-in-council appointment	77	17	0	0	0	0	6	100	0	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	26	12	3	2	0	2	83	5	3346
2019	Term	57	28	9	2	2	0	1	86	4	292
2019	Casual	59	30	8	2	0	0	1	90	2	95
2018	Indeterminate (permanent)	51	27	12	4	2	0	3	81	7	3156
2018	Term	47	32	11	4	1	1	4	83	5	280
2018	Casual	68	18	8	1	0	0	5	90	1	83
2018	Student	52	25	11	5	4	0	4	80	9	83
2017	Indeterminate (permanent)	54	26	12	4	2	0	3	82	5	3761
2017	Term	55	25	9	4	1	0	6	85	5	312
2017	Casual	51	27	12	4	0	1	5	83	4	94
2017	Student	61	17	11	6	2	0	2	80	8	89
2017	Governor-in-council appointment	88	0	5	0	0	0	6	94	0	13

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	29	39	16	5	0	0	39	22	3375
2019	Term	11	32	33	16	8	0	1	43	24	295
2019	Casual	21	33	31	14	0	1	0	55	14	96
2018	Indeterminate (permanent)	7	27	41	19	6	0	0	34	25	3187
2018	Term	9	32	37	16	6	0	0	41	21	282
2018	Casual	22	42	25	10	1	0	0	64	11	82
2018	Student	27	45	23	2	1	0	1	73	4	82
2017	Indeterminate (permanent)	7	24	43	18	8	0	0	30	26	3779
2017	Term	10	24	44	14	6	1	0	35	21	312
2017	Casual	10	38	39	9	1	1	2	49	11	94
2017	Student	22	40	29	9	0	0	0	62	9	90
2017	Governor-in-council appointment	41	18	13	23	5	0	0	59	28	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	21	41	20	7	0	27	32	3355
2019	Term	11	20	36	24	8	0	32	32	295
2019	Casual	7	10	34	33	17	0	50	17	95
2018	Indeterminate (permanent)	10	24	40	19	6	0	26	34	3147
2018	Term	10	19	38	23	9	1	32	29	280
2018	Casual	5	10	38	35	11	1	46	16	82
2018	Student	5	13	41	28	14	0	42	18	79
2017	Indeterminate (permanent)	9	22	42	19	7	1	27	31	3766
2017	Term	8	14	43	22	13	0	35	22	311
2017	Casual	6	9	43	24	16	2	40	15	94
2017	Student	1	11	27	35	26	0	61	12	90
2017	Governor-in-council appointment	5	11	18	42	24	0	66	16	13

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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	33	22	12	11	2	1	19	81	3368
2019	Term	20	25	23	15	13	3	2	21	79	295
2019	Casual	32	30	14	12	5	6	1	34	66	95
2018	Indeterminate (permanent)	23	27	21	13	14	2	1	23	77	3137
2018	Term	25	19	26	13	16	1	1	25	75	277
2018	Casual	29	18	20	13	14	3	1	31	69	83
2018	Student	43	24	20	7	1	4	0	45	55	83
2017	Indeterminate (permanent)	22	23	21	13	16	4	1	23	77	3775
2017	Term	16	17	22	19	21	4	2	17	83	313
2017	Casual	22	25	19	12	10	8	3	25	75	94
2017	Student	24	21	21	13	17	2	2	25	75	90
2017	Governor-in-council appointment	35	24	28	0	6	6	0	38	62	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	2642
2019	Term	73	27	223
2019	Casual	77	23	59

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	2609
2019	Term	36	64	220
2019	Casual	60	40	58
2018	Indeterminate (permanent)	29	71	2318
2018	Term	25	75	205
2018	Casual	36	64	55

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	16	14	9	9	1	9	64	20	3331
2019	Term	41	17	14	9	7	2	10	66	18	292
2019	Casual	55	14	10	1	6	3	11	81	8	96
2018	Indeterminate (permanent)	42	15	14	9	10	1	9	64	20	3123
2018	Term	40	17	19	6	8	2	8	63	16	279
2018	Casual	50	8	11	7	7	3	14	70	16	83
2018	Student	54	16	5	2	1	1	21	89	5	82

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	7	19	18	21	26	2	7	28	52	2608
2019	Term	8	16	19	20	31	2	4	26	55	220
2019	Casual	11	27	16	26	12	4	3	41	41	58
2018	Indeterminate (permanent)	5	16	19	23	29	2	6	23	57	2327
2018	Term	4	22	17	21	31	0	4	28	55	207
2018	Casual	9	23	15	22	22	0	9	35	49	55
2017	Indeterminate (permanent)	5	15	16	19	34	2	9	23	59	2773
2017	Term	10	19	15	19	32	2	4	30	54	247
2017	Casual	15	16	13	22	22	3	9	36	50	62
2017	Student	13	26	21	10	19	3	8	44	33	66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	3	14	16	22	37	2	7	19	64	2609
2019	Term	5	14	20	21	35	1	4	20	59	220
2019	Casual	12	32	8	27	15	2	3	47	45	58
2018	Indeterminate (permanent)	2	9	15	21	47	2	5	12	72	2326
2018	Term	3	14	12	20	48	1	2	18	70	207
2018	Casual	8	10	17	32	26	3	5	19	63	55
2017	Indeterminate (permanent)	2	7	11	17	56	2	6	9	79	2769
2017	Term	6	11	9	16	54	2	3	18	73	247
2017	Casual	8	8	12	17	44	2	10	18	68	62
2017	Student	10	15	19	14	37	2	4	26	54	66

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 93. What is your current employee status?

Table of Contents

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 16. Overall, I like my job.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 31. I am satisfied with the quality of supervision I receive.

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Job fit and development

Question 4. I get the training I need to do my job.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Question 17. I can complete my assigned workload during my regular working hours.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Question 40. I feel that change is managed well in my department or agency.

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.