2019 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 37 12 9 5 0 0 75 14 727
2019 Non-visible minority 40 40 9 7 3 0 0 81 10 3095
2018 Visible minority 35 42 11 7 5 0 0 77 12 685
2018 Non-visible minority 38 43 9 7 3 0 0 81 10 2872
2017 Visible minority 38 40 11 7 5 0 0 78 12 771
2017 Non-visible minority 38 43 9 5 3 0 0 82 9 3494
2014 Visible minority 31 42 13 9 5 0 0 74 14 617
2014 Non-visible minority 32 44 12 9 4 0 0 76 13 3423

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 37 15 9 8 0 0 68 17 726
2019 Non-visible minority 31 40 13 11 6 0 0 71 17 3079
2018 Visible minority 32 35 14 9 9 1 0 67 18 683
2018 Non-visible minority 28 41 13 11 6 0 0 70 17 2885
2017 Visible minority 30 33 15 13 9 1 0 64 21 770
2017 Non-visible minority 28 41 13 11 6 0 0 69 17 3492

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 34 9 3 2 0 0 85 5 723
2019 Non-visible minority 53 34 9 3 1 0 0 87 4 3070
2018 Visible minority 52 34 8 3 3 0 0 86 5 678
2018 Non-visible minority 50 37 8 3 1 0 0 87 4 2855
2017 Visible minority 54 31 9 4 2 0 1 85 6 766
2017 Non-visible minority 53 36 7 3 1 0 0 89 4 3485
2014 Visible minority 59 28 10 1 2 0 0 87 3 616
2014 Non-visible minority 57 31 8 3 1 0 0 88 4 3417

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 38 11 6 3 0 0 80 9 729
2019 Non-visible minority 44 39 10 5 2 0 0 83 7 3091
2018 Visible minority 46 35 10 5 4 0 0 81 9 685
2018 Non-visible minority 42 41 10 5 2 0 0 83 7 2883
2017 Visible minority 41 39 9 7 3 0 0 81 10 767
2017 Non-visible minority 43 40 9 5 2 0 0 83 7 3483
2014 Visible minority 37 40 15 5 2 0 0 77 7 616
2014 Non-visible minority 38 42 11 6 3 0 0 80 9 3419

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 33 18 10 7 1 0 65 17 729
2019 Non-visible minority 29 34 18 12 6 1 0 63 18 3086
2018 Visible minority 29 32 20 11 8 1 0 61 19 681
2018 Non-visible minority 26 32 22 13 6 0 0 59 19 2881
2017 Visible minority 28 31 22 10 8 1 0 60 18 766
2017 Non-visible minority 26 35 21 12 5 1 0 61 18 3489
2014 Visible minority 22 41 20 10 6 1 0 63 17 617
2014 Non-visible minority 20 37 21 15 6 0 0 57 22 3418

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 33 18 10 7 1 0 64 18 726
2019 Non-visible minority 27 37 18 12 5 0 0 64 17 3074
2018 Visible minority 27 33 19 12 8 1 0 60 20 680
2018 Non-visible minority 26 35 20 13 6 0 0 61 19 2869
2017 Visible minority 27 35 20 10 8 0 0 62 18 770
2017 Non-visible minority 25 39 18 12 5 0 0 65 17 3492
2014 Visible minority 20 40 20 14 6 0 0 60 20 617
2014 Non-visible minority 19 38 20 16 7 0 0 57 23 3420

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 30 15 9 7 4 1 68 16 731
2019 Non-visible minority 38 30 15 9 5 2 1 70 15 3097
2018 Visible minority 37 26 15 11 8 2 1 65 20 685
2018 Non-visible minority 35 29 18 9 6 2 1 66 16 2885
2017 Visible minority 35 30 15 9 7 4 1 68 17 769
2017 Non-visible minority 34 32 15 9 6 3 1 69 16 3487
2014 Visible minority 32 30 17 9 7 4 0 65 17 617
2014 Non-visible minority 31 30 16 11 7 3 1 64 19 3418
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Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 47 29 13 5 3 1 2 78 8 728
2019 Non-visible minority 52 28 11 4 2 1 3 83 6 3085

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 28 14 7 5 1 1 74 12 727
2019 Non-visible minority 47 29 11 6 5 2 1 78 11 3090
2018 Visible minority 42 30 12 7 6 2 0 74 14 672
2018 Non-visible minority 43 31 12 6 5 2 1 76 12 2873
2017 Visible minority 38 36 11 5 6 4 1 76 12 771
2017 Non-visible minority 42 33 11 6 4 2 1 78 10 3495
2014 Visible minority 39 29 14 9 4 3 2 71 14 617
2014 Non-visible minority 39 33 13 7 4 3 1 75 12 3420

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 34 11 9 6 0 0 75 14 723
2019 Non-visible minority 43 32 10 9 5 1 1 76 14 3085
2018 Visible minority 41 34 12 6 6 1 0 76 12 672
2018 Non-visible minority 40 33 11 9 6 1 0 74 15 2866
2017 Visible minority 39 34 12 8 7 0 0 73 14 771
2017 Non-visible minority 40 37 9 8 5 1 0 77 13 3497
2014 Visible minority 37 34 12 10 6 1 1 72 16 617
2014 Non-visible minority 36 37 11 10 5 1 0 74 14 3421

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 28 11 9 6 1 0 74 15 730
2019 Non-visible minority 46 30 10 8 6 0 0 76 14 3093
2018 Visible minority 44 27 13 8 7 1 0 72 15 680
2018 Non-visible minority 43 30 11 9 6 1 0 74 15 2875
2017 Visible minority 43 28 13 8 7 1 0 71 16 768
2017 Non-visible minority 46 30 11 8 5 1 0 76 13 3490
2014 Visible minority 38 31 15 8 5 2 0 71 14 617
2014 Non-visible minority 40 33 12 8 5 1 1 74 13 3416

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 31 17 9 6 5 0 67 15 730
2019 Non-visible minority 28 34 17 10 5 6 0 65 16 3086
2018 Visible minority 28 31 17 10 6 6 1 64 18 687
2018 Non-visible minority 26 36 17 10 5 6 0 66 16 2898
2017 Visible minority 24 29 19 10 9 9 1 59 21 765
2017 Non-visible minority 25 37 16 10 5 6 0 66 17 3495
2014 Visible minority 19 37 21 9 7 8 0 61 17 617
2014 Non-visible minority 20 35 20 11 6 7 0 60 18 3419

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 32 18 11 8 2 0 62 19 728
2019 Non-visible minority 25 34 18 14 7 2 0 60 21 3075
2018 Visible minority 26 29 20 13 8 3 1 57 23 689
2018 Non-visible minority 23 34 19 14 8 2 0 58 23 2891
2017 Visible minority 22 31 21 11 11 4 0 55 23 768
2017 Non-visible minority 21 36 20 14 7 2 0 58 21 3497
2014 Visible minority 16 30 23 15 12 3 0 48 28 617
2014 Non-visible minority 15 33 22 18 10 2 0 49 28 3419

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 23 28 19 15 10 5 0 54 26 730
2019 Non-visible minority 16 31 21 19 9 4 0 49 29 3079
2018 Visible minority 18 28 20 19 9 6 1 48 30 684
2018 Non-visible minority 15 29 23 19 10 3 0 45 31 2889
2017 Visible minority 16 24 22 20 11 7 0 43 34 765
2017 Non-visible minority 13 31 23 19 9 5 0 46 30 3494
2014 Visible minority 12 24 23 21 16 4 0 37 39 616
2014 Non-visible minority 8 27 24 23 14 4 0 37 38 3419

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 29 18 17 12 2 0 51 30 730
2019 Non-visible minority 13 32 21 20 12 2 0 46 32 3083
2018 Visible minority 16 31 19 19 11 3 1 48 32 689
2018 Non-visible minority 12 30 21 22 13 2 0 43 36 2895
2017 Visible minority 14 31 19 17 13 5 0 48 32 767
2017 Non-visible minority 13 33 20 21 11 3 0 47 33 3495
2014 Visible minority 10 30 19 19 17 3 0 42 38 616
2014 Non-visible minority 8 28 20 27 15 2 0 37 43 3418
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Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 37 13 13 7 0 0 67 20 728
2019 Non-visible minority 28 39 13 12 7 0 0 67 19 3088
2018 Visible minority 28 33 16 12 10 0 1 62 22 687
2018 Non-visible minority 24 39 16 12 9 0 0 63 21 2889
2017 Visible minority 25 37 14 15 8 1 0 62 23 770
2017 Non-visible minority 26 38 16 13 7 0 0 64 20 3494
2014 Visible minority 20 39 17 14 9 0 1 59 23 616
2014 Non-visible minority 21 38 17 15 9 0 0 59 24 3422

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 41 12 11 6 0 0 71 17 723
2019 Non-visible minority 27 44 13 12 5 0 0 71 16 3072
2018 Visible minority 32 40 13 9 5 0 0 72 14 687
2018 Non-visible minority 26 43 15 11 6 0 0 69 16 2889
2017 Visible minority 29 40 14 11 6 0 0 69 17 771
2017 Non-visible minority 26 44 14 12 4 0 0 70 16 3494

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 40 33 12 9 6 1 0 74 14 730
2019 Non-visible minority 39 31 12 10 6 1 1 71 16 3096
2018 Visible minority 38 34 11 9 7 1 0 73 16 676
2018 Non-visible minority 32 37 12 11 6 1 1 70 17 2878
2017 Visible minority 35 36 11 10 7 1 0 72 17 771
2017 Non-visible minority 33 39 12 10 5 1 1 72 16 3498
2014 Visible minority 34 36 12 9 7 1 1 71 16 617
2014 Non-visible minority 30 39 13 11 5 1 1 70 16 3420

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 39 14 16 6 0 0 64 22 726
2019 Non-visible minority 26 41 14 13 5 0 1 68 18 3087
2018 Visible minority 25 39 12 17 7 0 1 64 24 687
2018 Non-visible minority 22 46 13 14 5 0 0 68 19 2897
2017 Visible minority 21 36 14 18 11 0 0 57 28 771
2017 Non-visible minority 23 42 13 15 7 0 0 65 22 3491
2014 Visible minority 22 36 16 17 7 0 1 59 25 615
2014 Non-visible minority 22 40 14 16 7 0 1 62 23 3422

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 23 17 18 23 3 0 40 42 730
2019 Non-visible minority 14 27 17 21 19 1 0 41 42 3082
2018 Visible minority 15 24 16 19 24 2 0 40 44 685
2018 Non-visible minority 12 27 17 20 22 2 0 40 43 2884
2017 Visible minority 15 24 17 20 21 3 1 40 43 767
2017 Non-visible minority 16 30 16 19 17 2 0 47 37 3496
2014 Visible minority 12 27 20 19 19 2 0 41 39 617
2014 Non-visible minority 12 30 19 21 16 2 0 43 38 3423

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 22 16 17 28 3 1 37 47 730
2019 Non-visible minority 14 25 14 19 24 2 2 41 45 3097
2018 Visible minority 12 20 17 16 32 2 2 33 50 687
2018 Non-visible minority 12 22 14 20 30 1 2 35 51 2884
2017 Visible minority 12 17 12 18 36 2 2 31 57 768
2017 Non-visible minority 12 23 13 19 29 1 2 37 50 3493
2014 Visible minority 10 22 15 21 29 2 2 33 51 616
2014 Non-visible minority 11 22 14 23 27 2 1 34 51 3422

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 26 14 5 4 1 5 75 10 728
2019 Non-visible minority 44 25 16 6 4 1 4 73 11 3092

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 16 13 7 9 2 7 69 17 727
2019 Non-visible minority 58 10 8 5 6 1 12 78 13 3090

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 25 18 9 7 2 3 64 17 728
2019 Non-visible minority 44 25 17 7 3 1 4 72 11 3088

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 19 20 12 12 3 4 52 26 728
2019 Non-visible minority 37 20 17 10 7 3 5 63 18 3082

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 45 14 13 7 7 5 10 69 16 726
2019 Non-visible minority 54 13 9 6 5 3 10 77 13 3082

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 70 12 6 2 2 3 6 90 3 724
2019 Non-visible minority 74 10 5 2 1 2 5 91 4 3092

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 53 15 9 4 6 8 4 77 12 725
2019 Non-visible minority 74 9 5 2 2 3 5 90 5 3076

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 10 5 1 2 3 13 90 4 724
2019 Non-visible minority 78 5 3 1 1 2 10 94 3 3083

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 30 37 13 12 6 0 1 68 18 727
2019 Non-visible minority 31 40 13 10 4 0 0 72 15 3073
2018 Visible minority 29 40 14 10 7 1 0 69 17 680
2018 Non-visible minority 30 42 12 11 5 0 0 72 16 2869
2017 Visible minority 30 38 14 11 6 0 1 68 17 762
2017 Non-visible minority 31 43 11 9 4 0 0 75 14 3487
2014 Visible minority 23 42 13 12 9 0 0 66 22 617
2014 Non-visible minority 23 43 13 14 6 0 0 67 20 3422

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 32 36 16 9 6 0 0 69 15 728
2019 Non-visible minority 34 36 15 9 5 0 0 71 14 3085
2018 Visible minority 32 35 16 10 6 1 0 67 17 682
2018 Non-visible minority 34 37 14 9 6 0 0 71 15 2872
2017 Visible minority 30 35 15 13 7 0 1 66 20 767
2017 Non-visible minority 34 38 14 10 5 0 0 71 15 3485
2014 Visible minority 27 40 14 11 7 0 1 68 18 616
2014 Non-visible minority 27 38 16 13 6 0 0 66 19 3421

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 31 39 15 10 4 1 1 70 14 715
2019 Non-visible minority 30 42 13 10 4 0 0 72 14 3058
2018 Visible minority 30 36 16 10 7 0 1 66 18 680
2018 Non-visible minority 29 40 14 12 5 0 0 70 17 2878
2017 Visible minority 31 36 15 11 6 1 1 67 18 764
2017 Non-visible minority 31 39 15 10 4 0 0 70 14 3489
2014 Visible minority 30 42 15 8 5 0 0 72 13 615
2014 Non-visible minority 28 39 17 11 5 0 0 67 16 3420

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 37 23 13 4 7 1 57 19 731
2019 Non-visible minority 16 45 21 11 3 4 0 63 15 3084
2018 Visible minority 14 30 30 12 9 5 1 46 22 686
2018 Non-visible minority 14 36 27 13 6 3 0 52 20 2889
2017 Visible minority 12 30 27 15 10 6 1 45 26 765
2017 Non-visible minority 14 38 25 13 6 4 0 54 20 3492

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 31 13 11 7 0 0 69 17 730
2019 Non-visible minority 36 34 11 12 6 0 0 70 18 3092
2018 Visible minority 37 34 10 10 8 0 1 72 18 685
2018 Non-visible minority 35 35 12 11 6 0 1 70 18 2889
2017 Visible minority 33 32 13 12 10 0 0 65 22 770
2017 Non-visible minority 32 34 12 13 7 1 0 67 21 3493
2014 Visible minority 32 34 15 11 7 1 1 67 18 615
2014 Non-visible minority 29 36 14 13 7 1 1 66 20 3421

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 35 18 9 9 0 0 64 17 728
2019 Non-visible minority 27 30 19 13 10 0 0 57 23 3075
2018 Visible minority 29 33 18 12 8 0 0 62 20 690
2018 Non-visible minority 26 29 20 14 10 0 0 55 25 2888
2017 Visible minority 26 38 18 9 7 0 1 65 17 769
2017 Non-visible minority 24 34 20 13 8 0 1 59 21 3499
2014 Visible minority 26 37 19 10 7 0 0 64 18 617
2014 Non-visible minority 22 34 21 12 10 0 0 56 22 3422

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 49 22 9 5 7 3 5 77 14 729
2019 Non-visible minority 47 24 9 7 5 3 5 77 12 3092
2017 Visible minority 36 26 11 7 6 6 6 72 15 770
2017 Non-visible minority 35 27 10 8 6 7 8 72 16 3493
2014 Visible minority 37 26 13 5 5 6 8 73 12 617
2014 Non-visible minority 33 26 11 7 6 7 10 72 15 3420

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Visible minority 38 31 31 731
2019 Non-visible minority 42 32 26 3095
2018 Visible minority 38 31 31 688
2018 Non-visible minority 38 34 28 2898
2017 Visible minority 37 31 32 771
2017 Non-visible minority 37 36 27 3497
2014 Visible minority 38 28 35 617
2014 Non-visible minority 38 34 29 3422

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Visible minority 3 58 13 4 16 6 273
2019 Non-visible minority 11 53 17 5 9 5 1310
2018 Visible minority 3 54 21 5 8 9 256
2018 Non-visible minority 9 50 22 6 8 5 1095
2017 Visible minority 3 44 25 6 14 9 279
2017 Non-visible minority 12 48 20 6 8 7 1278
2014 Visible minority 3 57 21 8 9999 11 230
2014 Non-visible minority 11 53 19 10 9999 7 1295
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 41 8 4 2 0 0 86 7 728
2019 Non-visible minority 43 41 8 5 2 0 0 85 7 3074
2018 Visible minority 49 37 6 4 3 1 0 87 7 682
2018 Non-visible minority 45 42 8 4 1 0 0 87 6 2892
2017 Visible minority 45 39 8 4 4 0 0 84 8 771
2017 Non-visible minority 40 43 9 5 2 0 0 83 8 3495
2014 Visible minority 41 41 10 5 3 0 0 82 8 615
2014 Non-visible minority 36 43 11 7 3 0 0 79 10 3422

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 42 16 11 4 1 0 68 16 726
2019 Non-visible minority 19 48 17 12 3 1 0 67 15 3093
2018 Visible minority 21 43 18 11 6 1 0 65 17 688
2018 Non-visible minority 17 47 19 12 4 1 0 65 16 2881
2017 Visible minority 23 42 18 11 5 1 0 65 17 769
2017 Non-visible minority 18 47 18 12 5 1 0 65 16 3488
2014 Visible minority 15 41 22 12 9 2 0 57 21 617
2014 Non-visible minority 13 39 21 18 8 1 0 53 26 3419

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 9 22 39 19 8 1 2 27 32 728
2019 Non-visible minority 8 26 39 20 7 1 1 27 34 3087
2018 Visible minority 11 28 35 17 5 1 2 23 41 684
2018 Non-visible minority 10 27 38 19 5 0 1 24 37 2882
2017 Visible minority 13 25 35 18 5 1 4 24 39 761
2017 Non-visible minority 10 27 38 16 6 1 2 23 37 3482
2014 Visible minority 15 30 34 13 5 1 2 18 47 615
2014 Non-visible minority 14 32 35 14 5 0 1 19 46 3414

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 11 20 27 25 12 3 3 39 33 727
2019 Non-visible minority 10 20 32 24 11 2 2 36 31 3081
2018 Visible minority 10 21 30 21 11 4 2 34 33 684
2018 Non-visible minority 11 23 33 23 8 1 1 32 34 2873
2017 Visible minority 12 19 30 21 9 4 5 33 34 764
2017 Non-visible minority 11 21 32 21 9 2 3 32 34 3475
2014 Visible minority 20 24 28 15 6 2 4 23 48 616
2014 Non-visible minority 18 30 28 15 6 1 1 22 50 3418

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 28 29 14 6 1 3 21 49 726
2019 Non-visible minority 18 27 30 15 6 1 2 22 47 3078
2018 Visible minority 23 23 30 12 5 3 4 19 49 681
2018 Non-visible minority 22 29 28 14 5 1 1 19 52 2875
2017 Visible minority 25 26 27 12 5 2 3 18 54 766
2017 Non-visible minority 23 28 29 12 5 1 2 18 53 3485
2014 Visible minority 29 25 26 11 5 1 3 17 56 615
2014 Non-visible minority 29 31 24 11 3 1 1 14 61 3415

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 20 34 20 10 2 1 30 34 728
2019 Non-visible minority 12 26 35 19 7 1 1 26 38 3075
2018 Visible minority 16 22 31 16 10 1 3 27 40 679
2018 Non-visible minority 14 27 36 16 6 1 1 22 42 2880
2017 Visible minority 14 23 32 19 8 2 2 27 39 766
2017 Non-visible minority 13 27 35 16 6 1 2 23 41 3476
2014 Visible minority 16 24 32 18 6 2 2 25 42 612
2014 Non-visible minority 14 29 35 16 4 0 1 20 44 3410

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 21 29 20 8 2 2 29 40 729
2019 Non-visible minority 17 25 28 16 10 1 2 27 44 3087
2018 Visible minority 20 27 26 13 8 1 4 23 50 680
2018 Non-visible minority 20 29 28 13 6 2 2 20 51 2882
2017 Visible minority 23 26 26 14 6 2 3 21 52 766
2017 Non-visible minority 25 28 26 11 6 2 3 18 55 3489
2014 Visible minority 26 28 25 12 4 1 4 17 57 615
2014 Non-visible minority 28 31 24 10 4 0 2 15 60 3420

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 23 27 19 9 4 3 30 42 727
2019 Non-visible minority 16 23 29 19 8 2 2 29 41 3081
2018 Visible minority 16 23 28 18 8 4 4 28 42 684
2018 Non-visible minority 16 26 29 17 8 2 2 26 44 2864
2017 Visible minority 18 23 26 17 8 3 6 27 44 766
2017 Non-visible minority 15 25 31 17 8 2 3 26 42 3479
2014 Visible minority 16 21 31 18 7 2 6 26 40 615
2014 Non-visible minority 16 24 31 18 7 1 3 26 41 3415

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 25 29 17 7 3 2 24 45 726
2019 Non-visible minority 20 28 30 14 5 1 1 19 50 3080
2018 Visible minority 20 24 32 11 7 2 4 19 47 683
2018 Non-visible minority 23 29 30 12 4 1 1 17 53 2884
2017 Visible minority 21 24 29 13 6 2 3 20 49 769
2017 Non-visible minority 21 28 31 11 5 1 2 17 51 3487
2014 Visible minority 22 25 30 12 5 3 4 18 50 616
2014 Non-visible minority 25 30 29 10 4 1 2 14 56 3414

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 11 20 33 22 11 2 1 34 32 730
2019 Non-visible minority 11 22 36 22 8 1 1 31 33 3086

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 14 27 21 22 12 2 0 43 35 730
2019 Non-visible minority 9 30 23 25 11 2 0 39 37 3073

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 33 9 10 6 1 0 75 16 727
2019 Non-visible minority 46 30 8 9 6 1 0 77 15 3082
2018 Visible minority 40 30 11 9 8 1 0 72 17 682
2018 Non-visible minority 41 33 9 10 6 1 0 75 16 2877
2017 Visible minority 41 29 11 9 8 1 0 71 18 770
2017 Non-visible minority 43 34 8 8 5 1 0 78 14 3493
2014 Visible minority 45 29 8 9 7 1 0 75 16 616
2014 Non-visible minority 44 32 9 9 5 1 0 77 14 3421

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 48 35 8 7 2 0 0 83 9 725
2019 Non-visible minority 51 33 6 6 3 0 0 85 9 3076
2018 Visible minority 50 32 9 7 3 0 0 82 9 683
2018 Non-visible minority 49 35 7 6 2 0 0 85 8 2882
2017 Visible minority 42 38 8 8 4 0 0 80 12 767
2017 Non-visible minority 48 39 6 5 2 0 0 86 7 3489
2014 Visible minority 46 39 7 6 3 0 0 85 8 617
2014 Non-visible minority 46 40 7 5 2 0 0 86 7 3420

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 37 11 7 2 1 0 80 9 728
2019 Non-visible minority 46 37 9 4 2 1 0 84 7 3091
2018 Visible minority 40 37 12 5 4 2 0 78 9 684
2018 Non-visible minority 41 41 10 4 2 1 0 83 7 2885

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 27 39 13 12 7 3 0 68 19 727
2019 Non-visible minority 29 41 16 10 3 1 0 71 13 3075
2018 Visible minority 28 38 16 10 7 2 0 67 17 677
2018 Non-visible minority 32 42 15 7 3 1 0 75 10 2882
2017 Visible minority 29 39 13 9 7 2 0 69 17 767
2017 Non-visible minority 31 45 13 8 2 1 0 77 10 3493
2014 Visible minority 30 38 16 8 5 2 0 70 13 617
2014 Non-visible minority 34 42 13 7 2 2 0 77 9 3421

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 40 13 9 5 3 0 72 15 730
2019 Non-visible minority 35 41 13 5 2 3 0 79 7 3080
2018 Visible minority 30 35 15 9 7 3 0 68 16 682
2018 Non-visible minority 34 41 15 5 2 3 0 77 7 2889
2017 Visible minority 26 34 18 10 8 5 1 63 18 769
2017 Non-visible minority 32 41 16 4 2 5 1 77 6 3491
2014 Visible minority 32 36 17 8 4 3 0 70 12 617
2014 Non-visible minority 38 39 13 3 1 5 0 81 5 3418

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 38 12 7 5 1 0 75 13 726
2019 Non-visible minority 38 38 12 8 3 0 0 77 11 3092
2018 Visible minority 34 39 14 8 5 1 0 74 13 684
2018 Non-visible minority 37 39 14 7 3 0 0 76 11 2877
2017 Visible minority 36 39 10 9 5 1 0 75 14 769
2017 Non-visible minority 35 42 12 7 4 0 0 77 10 3491
2014 Visible minority 35 38 14 8 5 0 0 73 13 617
2014 Non-visible minority 32 42 13 8 4 0 0 75 12 3420

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 27 30 15 10 9 6 3 63 20 726
2019 Non-visible minority 27 31 16 10 7 5 4 64 19 3086
2018 Visible minority 23 32 18 10 8 6 3 60 19 684
2018 Non-visible minority 22 35 18 9 7 6 3 62 18 2885
2017 Visible minority 22 30 14 12 10 6 6 60 25 770
2017 Non-visible minority 25 34 14 10 6 5 6 66 18 3498
2014 Visible minority 31 31 13 9 6 4 5 68 17 617
2014 Non-visible minority 31 32 14 9 6 4 4 68 16 3422

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 27 39 14 11 5 2 1 68 17 728
2019 Non-visible minority 32 39 12 8 4 2 1 74 13 3088
2018 Visible minority 29 36 14 9 6 3 2 69 16 685
2018 Non-visible minority 32 40 12 10 4 2 1 74 14 2887
2017 Visible minority 30 33 12 12 7 5 1 68 19 770
2017 Non-visible minority 34 39 10 9 4 3 1 76 14 3490
2014 Visible minority 37 35 11 8 6 3 1 75 14 617
2014 Non-visible minority 36 37 11 9 4 3 1 76 13 3422

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 37 20 10 6 3 0 63 16 727
2019 Non-visible minority 26 41 20 8 4 2 0 68 12 3071
2018 Visible minority 26 37 19 9 7 2 0 64 16 682
2018 Non-visible minority 25 42 21 8 4 1 0 67 12 2877

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 16 20 20 13 18 9 3 41 36 729
2019 Non-visible minority 13 22 19 17 15 11 3 41 36 3087
2018 Visible minority 14 20 19 16 19 10 3 38 40 685
2018 Non-visible minority 13 21 20 18 16 10 2 39 38 2881
2017 Visible minority 10 17 18 13 22 15 4 33 44 768
2017 Non-visible minority 13 21 17 16 17 11 5 40 40 3486
2014 Visible minority 11 19 22 15 20 11 4 34 41 617
2014 Non-visible minority 11 21 18 20 16 11 3 37 42 3421

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 38 44 5 10 3 0 0 82 13 729
2019 Non-visible minority 34 46 5 11 3 0 0 81 14 3096
2017 Visible minority 31 47 4 13 5 0 0 78 18 770
2017 Non-visible minority 26 51 7 13 4 0 0 76 17 3497
2014 Visible minority 33 50 5 10 2 0 0 83 12 617
2014 Non-visible minority 31 48 6 11 3 0 0 79 15 3423

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 37 33 7 15 9 0 0 70 23 728
2019 Non-visible minority 37 35 7 12 8 0 0 73 20 3088
2017 Visible minority 35 34 8 13 9 0 1 70 23 769
2017 Non-visible minority 35 39 7 12 6 0 0 74 18 3496
2014 Visible minority 36 39 8 12 5 0 0 75 17 613
2014 Non-visible minority 38 37 8 11 6 0 0 75 17 3417

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 36 38 12 9 4 0 0 74 14 726
2019 Non-visible minority 40 38 11 8 3 0 0 78 11 3078
2017 Visible minority 32 39 13 11 4 0 0 71 16 769
2017 Non-visible minority 39 41 8 8 3 0 0 80 11 3486
2014 Visible minority 34 41 13 9 3 0 0 75 12 615
2014 Non-visible minority 38 41 10 7 3 1 0 80 10 3420

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 64 19 5 7 3 0 1 84 11 730
2019 Non-visible minority 53 24 7 10 5 0 0 78 15 3083
2017 Visible minority 57 26 5 7 5 0 0 83 12 771
2017 Non-visible minority 50 25 8 11 5 0 0 76 16 3497
2014 Visible minority 62 19 5 10 3 0 0 81 13 615
2014 Non-visible minority 48 27 8 12 6 0 0 75 18 3417

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 67 19 5 6 2 0 1 87 8 731
2019 Non-visible minority 62 21 6 6 4 0 1 84 10 3089
2017 Visible minority 66 22 5 4 2 0 1 89 6 769
2017 Non-visible minority 60 23 6 7 3 0 1 84 10 3496
2014 Visible minority 71 17 4 5 2 0 0 89 7 617
2014 Non-visible minority 63 21 6 6 3 0 1 85 9 3422

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 80 13 3 2 2 0 0 93 4 728
2019 Non-visible minority 77 13 4 2 2 0 1 92 4 3076
2017 Visible minority 76 18 3 2 1 0 0 95 3 769
2017 Non-visible minority 74 17 4 3 1 0 1 92 5 3488
2014 Visible minority 75 17 4 2 1 0 0 93 4 617
2014 Non-visible minority 73 16 4 4 2 0 1 91 5 3419

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 46 28 17 4 2 2 0 76 6 732
2019 Non-visible minority 40 30 19 5 2 4 0 73 8 3096

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 46 12 8 6 1 2 73 15 727
2019 Non-visible minority 29 47 9 7 3 1 4 80 11 3089

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 44 28 13 4 2 7 3 79 7 728
2019 Non-visible minority 47 28 9 3 1 7 4 84 5 3088

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 18 82 731
2019 Non-visible minority 12 88 3094
2018 Visible minority 17 83 690
2018 Non-visible minority 12 88 2894

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 42 58 129
2019 Non-visible minority 38 62 375
2018 Visible minority 44 56 119
2018 Non-visible minority 39 61 345

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 69 31 129
2019 Non-visible minority 69 31 375
2018 Visible minority 70 30 119
2018 Non-visible minority 68 32 346

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 129
2019 Non-visible minority 8 92 375
2018 Visible minority 9 91 119
2018 Non-visible minority 8 92 345

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 129
2019 Non-visible minority 0 100 375

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 129
2019 Non-visible minority 5 95 375
2018 Visible minority 4 96 119
2018 Non-visible minority 3 97 345

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 5 95 129
2019 Non-visible minority 4 96 375
2018 Visible minority 6 94 119
2018 Non-visible minority 4 96 345

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 33 67 127
2019 Non-visible minority 44 56 371
2018 Visible minority 42 58 117
2018 Non-visible minority 42 58 346

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 30 70 127
2019 Non-visible minority 44 56 371
2018 Visible minority 40 60 117
2018 Non-visible minority 44 56 345

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 44 56 127
2019 Non-visible minority 49 51 371
2018 Visible minority 46 54 117
2018 Non-visible minority 45 55 346

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 38 62 127
2019 Non-visible minority 46 54 371
2018 Visible minority 44 56 117
2018 Non-visible minority 46 54 346

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 27 73 127
2019 Non-visible minority 33 67 371
2018 Visible minority 37 63 117
2018 Non-visible minority 35 65 346

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 52 48 127
2019 Non-visible minority 53 47 371
2018 Visible minority 59 41 117
2018 Non-visible minority 51 49 346

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 26 74 127
2019 Non-visible minority 32 68 371
2018 Visible minority 36 64 117
2018 Non-visible minority 32 68 345

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 127
2019 Non-visible minority 11 89 371
2018 Visible minority 9 91 117
2018 Non-visible minority 10 90 346

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 127
2019 Non-visible minority 12 88 371
2018 Visible minority 12 88 117
2018 Non-visible minority 14 86 346

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 47 53 127
2019 Non-visible minority 47 53 371
2018 Visible minority 59 41 117
2018 Non-visible minority 45 55 346

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 23 77 127
2019 Non-visible minority 25 75 371
2018 Visible minority 37 63 117
2018 Non-visible minority 30 70 346

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 22 78 127
2019 Non-visible minority 14 86 371
2018 Visible minority 17 83 117
2018 Non-visible minority 10 90 345

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 47 53 127
2019 Non-visible minority 51 49 371
2018 Visible minority 56 44 119
2018 Non-visible minority 55 45 346

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 29 71 127
2019 Non-visible minority 26 74 371
2018 Visible minority 36 64 119
2018 Non-visible minority 30 70 345

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 15 85 127
2019 Non-visible minority 14 86 371
2018 Visible minority 19 81 119
2018 Non-visible minority 13 87 346

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 17 83 127
2019 Non-visible minority 12 88 371
2018 Visible minority 14 86 119
2018 Non-visible minority 11 89 345

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 127
2019 Non-visible minority 11 89 371
2018 Visible minority 14 86 119
2018 Non-visible minority 10 90 345

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 127
2019 Non-visible minority 4 96 371
2018 Visible minority 6 94 119
2018 Non-visible minority 5 95 346

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 127
2019 Non-visible minority 10 90 371
2018 Visible minority 19 81 119
2018 Non-visible minority 13 87 345

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 17 83 127
2019 Non-visible minority 14 86 371
2018 Visible minority 11 89 119
2018 Non-visible minority 16 84 345

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 25 75 127
2019 Non-visible minority 27 73 371
2018 Visible minority 23 77 119
2018 Non-visible minority 24 76 345

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 120
2019 Non-visible minority 6 94 357
2018 Visible minority 6 94 111
2018 Non-visible minority 11 89 330

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 17 83 120
2019 Non-visible minority 22 78 357
2018 Visible minority 18 82 111
2018 Non-visible minority 19 81 330

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 120
2019 Non-visible minority 7 93 357
2018 Visible minority 5 95 111
2018 Non-visible minority 10 90 330

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 120
2019 Non-visible minority 4 96 357
2018 Visible minority 7 93 111
2018 Non-visible minority 8 92 330

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 120
2019 Non-visible minority 11 89 357
2018 Visible minority 14 86 111
2018 Non-visible minority 8 92 330

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 5 95 120
2019 Non-visible minority 12 88 357
2018 Visible minority 14 86 111
2018 Non-visible minority 14 86 330

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 120
2019 Non-visible minority 13 87 357
2018 Visible minority 16 84 111
2018 Non-visible minority 12 88 330

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 120
2019 Non-visible minority 12 88 357
2018 Visible minority 11 89 111
2018 Non-visible minority 9 91 330

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 15 85 120
2019 Non-visible minority 10 90 357
2018 Visible minority 15 85 111
2018 Non-visible minority 10 90 330

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 35 65 120
2019 Non-visible minority 40 60 357
2018 Visible minority 33 67 111
2018 Non-visible minority 32 68 330

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 120
2019 Non-visible minority 13 87 357
2018 Visible minority 11 89 111
2018 Non-visible minority 11 89 330

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 50 50 120
2019 Non-visible minority 55 45 357
2018 Visible minority 45 55 111
2018 Non-visible minority 52 48 330

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 120
2019 Non-visible minority 2 98 357
2018 Visible minority 5 95 111
2018 Non-visible minority 3 97 330

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 57 43 120
2019 Non-visible minority 56 44 357
2018 Visible minority 55 45 111
2018 Non-visible minority 54 46 330

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 120
2019 Non-visible minority 4 96 357
2018 Visible minority 0 100 111
2018 Non-visible minority 3 97 330

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 120
2019 Non-visible minority 8 92 357
2018 Visible minority 9 91 111
2018 Non-visible minority 12 88 330

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 18 82 729
2019 Non-visible minority 18 82 3091

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 15 19 10 10 25 8 40 31 730
2019 Non-visible minority 11 17 20 10 8 28 6 43 27 3096
2018 Visible minority 12 15 21 10 10 24 8 40 30 686
2018 Non-visible minority 10 18 21 10 8 28 5 42 26 2890
2017 Visible minority 10 13 18 8 11 27 12 38 32 770
2017 Non-visible minority 10 16 19 8 8 29 10 43 26 3493
2014 Visible minority 10 14 20 8 9 29 9 39 28 616
2014 Non-visible minority 10 16 21 8 7 31 8 42 24 3421

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 24 21 10 8 14 2 53 22 730
2019 Non-visible minority 21 32 19 10 6 12 1 61 18 3096
2018 Visible minority 19 24 22 10 9 14 1 51 23 687
2018 Non-visible minority 18 30 23 10 6 12 1 55 18 2889
2017 Visible minority 18 23 20 7 10 18 4 52 22 769
2017 Non-visible minority 17 29 21 9 6 16 2 57 18 3494
2014 Visible minority 15 23 23 8 8 21 3 50 20 615
2014 Non-visible minority 15 28 23 8 6 18 2 54 17 3420

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 728
2019 Non-visible minority 8 92 3090
2018 Visible minority 15 85 689
2018 Non-visible minority 8 92 2885

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 40 60 105
2019 Non-visible minority 36 64 248
2018 Visible minority 40 60 104
2018 Non-visible minority 30 70 226

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 72 28 105
2019 Non-visible minority 77 23 248
2018 Visible minority 81 19 104
2018 Non-visible minority 79 21 226

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 105
2019 Non-visible minority 5 95 248
2018 Visible minority 5 95 104
2018 Non-visible minority 4 96 226

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 105
2019 Non-visible minority 0 100 248

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 5 95 105
2019 Non-visible minority 9 91 248
2018 Visible minority 5 95 104
2018 Non-visible minority 6 94 226

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 13 87 105
2019 Non-visible minority 5 95 248
2018 Visible minority 11 89 104
2018 Non-visible minority 4 96 226

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 8 92 105
2019 Non-visible minority 11 89 248
2018 Visible minority 7 93 104
2018 Non-visible minority 13 87 226

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 55 45 103
2019 Non-visible minority 6 94 248
2018 Visible minority 52 48 102
2018 Non-visible minority 5 95 225

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 46 54 103
2019 Non-visible minority 9 91 248
2018 Visible minority 45 55 102
2018 Non-visible minority 9 91 225

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 28 72 103
2019 Non-visible minority 4 96 248
2018 Visible minority 24 76 102
2018 Non-visible minority 3 97 225

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 12 88 102
2018 Non-visible minority 3 97 225

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 30 70 103
2019 Non-visible minority 34 66 248
2018 Visible minority 32 68 102
2018 Non-visible minority 30 70 225

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 28 72 103
2019 Non-visible minority 44 56 248
2018 Visible minority 31 69 102
2018 Non-visible minority 43 57 225

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 103
2019 Non-visible minority 13 87 248
2018 Visible minority 8 92 102
2018 Non-visible minority 12 88 225

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 103
2019 Non-visible minority 19 81 248
2018 Visible minority 15 85 102
2018 Non-visible minority 17 83 225

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 103
2019 Non-visible minority 14 86 248
2018 Visible minority 7 93 102
2018 Non-visible minority 12 88 225

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 103
2019 Non-visible minority 0 100 248
2018 Visible minority 0 100 102
2018 Non-visible minority 0 100 225

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 103
2019 Non-visible minority 16 84 248
2018 Visible minority 17 83 102
2018 Non-visible minority 21 79 225

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 28 72 102
2019 Non-visible minority 23 77 245
2018 Visible minority 27 73 104
2018 Non-visible minority 29 71 226

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 102
2019 Non-visible minority 13 87 245
2018 Visible minority 15 85 104
2018 Non-visible minority 13 87 226

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 10 90 102
2019 Non-visible minority 7 93 245
2018 Visible minority 9 91 104
2018 Non-visible minority 13 87 226

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 102
2019 Non-visible minority 8 92 245
2018 Visible minority 10 90 104
2018 Non-visible minority 14 86 226

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 4 96 102
2019 Non-visible minority 4 96 245
2018 Visible minority 6 94 104
2018 Non-visible minority 6 94 226

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 102
2019 Non-visible minority 3 97 245
2018 Visible minority 5 95 104
2018 Non-visible minority 4 96 226

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 9 91 102
2019 Non-visible minority 6 94 245
2018 Visible minority 8 92 104
2018 Non-visible minority 6 94 226

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 6 94 102
2019 Non-visible minority 10 90 245
2018 Visible minority 10 90 104
2018 Non-visible minority 8 92 226

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 51 49 102
2019 Non-visible minority 59 41 245
2018 Visible minority 58 42 104
2018 Non-visible minority 50 50 226

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 96
2018 Non-visible minority 4 96 217

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 91
2019 Non-visible minority 19 81 225
2018 Visible minority 12 88 96
2018 Non-visible minority 16 84 217

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 0 100 91
2019 Non-visible minority 5 95 225

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 91
2019 Non-visible minority 6 94 225
2018 Visible minority 11 89 96
2018 Non-visible minority 6 94 217

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 91
2019 Non-visible minority 11 89 225
2018 Visible minority 16 84 96
2018 Non-visible minority 11 89 217

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 91
2019 Non-visible minority 5 95 225
2018 Visible minority 10 90 96
2018 Non-visible minority 6 94 217

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 27 73 91
2019 Non-visible minority 24 76 225
2018 Visible minority 29 71 96
2018 Non-visible minority 30 70 217

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 7 93 91
2019 Non-visible minority 6 94 225
2018 Visible minority 12 88 96
2018 Non-visible minority 11 89 217

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 51 49 91
2019 Non-visible minority 44 56 225
2018 Visible minority 44 56 96
2018 Non-visible minority 49 51 217

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 71 29 91
2019 Non-visible minority 67 33 225
2018 Visible minority 70 30 96
2018 Non-visible minority 63 37 217

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Visible minority 0 100 96
2018 Non-visible minority 5 95 217

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 12 88 91
2019 Non-visible minority 15 85 225
2018 Visible minority 13 87 96
2018 Non-visible minority 13 87 217

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 14 86 729
2019 Non-visible minority 10 90 3090

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 15 21 9 7 30 7 42 25 731
2019 Non-visible minority 13 17 21 6 4 34 6 49 16 3090
2018 Visible minority 12 15 24 6 9 29 6 41 23 685
2018 Non-visible minority 11 18 24 5 4 33 4 48 14 2887
2017 Visible minority 11 15 20 5 8 34 8 44 23 769
2017 Non-visible minority 11 16 20 4 3 38 8 51 13 3495
2014 Visible minority 9 13 23 7 6 34 9 40 21 615
2014 Non-visible minority 11 16 20 3 3 40 7 51 11 3423

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 26 19 10 7 16 2 57 20 731
2019 Non-visible minority 24 32 19 5 4 15 1 67 11 3086
2018 Visible minority 19 25 24 8 9 14 2 52 19 682
2018 Non-visible minority 20 32 22 6 4 15 1 62 11 2890
2017 Visible minority 19 27 19 6 7 20 2 59 17 770
2017 Non-visible minority 20 32 19 4 3 19 3 67 9 3492
2014 Visible minority 16 25 23 6 5 23 2 54 15 615
2014 Non-visible minority 20 29 20 4 2 23 2 65 9 3417

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 19 81 731
2019 Non-visible minority 14 86 3096
2017 Visible minority 19 81 768
2017 Non-visible minority 14 86 3484
2014 Visible minority 15 85 615
2014 Non-visible minority 11 89 3413

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 74 26 139
2019 Non-visible minority 74 26 446
2017 Visible minority 72 28 141
2017 Non-visible minority 72 28 483
2014 Visible minority 67 33 91
2014 Non-visible minority 72 28 379

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 30 10 13 3 1 1 74 16 103
2019 Non-visible minority 48 32 4 11 3 0 2 81 14 328
2017 Visible minority 42 38 9 4 5 0 1 81 9 102
2017 Non-visible minority 43 38 5 8 4 1 0 82 12 350
2014 Visible minority 44 35 6 10 2 0 3 82 12 61
2014 Non-visible minority 48 35 6 7 2 1 1 84 9 273
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Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 26 9 4 5 1 0 82 9 731
2019 Non-visible minority 58 23 9 4 4 1 0 83 8 3093
2018 Visible minority 51 25 10 6 6 1 0 77 12 677
2018 Non-visible minority 52 27 9 5 5 1 0 80 10 2868
2017 Visible minority 47 25 12 5 6 4 1 75 12 771
2017 Non-visible minority 52 28 10 4 4 2 0 81 9 3495

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 44 17 16 7 3 3 59 24 197
2019 Non-visible minority 13 44 16 16 6 3 2 60 23 1268

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 38 18 12 7 3 1 62 19 732
2019 Non-visible minority 19 43 18 12 5 3 0 64 18 3083
2018 Visible minority 20 39 20 11 7 4 0 61 18 689
2018 Non-visible minority 18 41 21 12 5 3 0 61 17 2882
2017 Visible minority 13 34 21 13 11 8 1 51 26 770
2017 Non-visible minority 14 38 19 13 8 7 0 56 23 3491

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 29 20 17 13 2 1 48 31 729
2019 Non-visible minority 17 32 21 18 10 2 0 50 29 3094
2018 Visible minority 17 32 22 15 11 3 0 50 27 688
2018 Non-visible minority 14 34 21 19 10 2 0 49 29 2894
2017 Visible minority 11 32 21 19 13 3 1 45 33 771
2017 Non-visible minority 11 35 21 20 10 2 0 48 31 3491

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 24 24 22 11 16 0 1 49 28 729
2019 Non-visible minority 21 27 24 13 14 0 1 48 28 3089
2018 Visible minority 19 24 22 13 19 1 2 44 33 686
2018 Non-visible minority 19 23 25 15 17 0 1 43 33 2894
2017 Visible minority 17 24 20 15 21 1 3 42 38 766
2017 Non-visible minority 17 22 21 16 22 0 2 40 38 3490

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 18 26 27 14 15 0 1 44 29 729
2019 Non-visible minority 14 25 28 19 14 0 0 39 33 3089
2018 Visible minority 13 20 29 20 16 0 1 34 36 686
2018 Non-visible minority 10 23 30 22 14 0 0 33 36 2885
2017 Visible minority 14 21 28 20 14 1 2 36 35 766
2017 Non-visible minority 11 23 31 20 15 0 1 34 35 3493

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 29 26 13 11 0 1 49 25 723
2019 Non-visible minority 17 29 26 17 10 0 1 46 27 3077
2018 Visible minority 15 25 25 19 14 1 1 40 34 682
2018 Non-visible minority 12 26 30 20 11 0 1 39 31 2879
2017 Visible minority 15 26 24 19 13 1 2 42 33 766
2017 Non-visible minority 13 26 27 19 12 0 1 40 32 3492

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 19 22 23 17 16 1 2 43 34 722
2019 Non-visible minority 16 23 24 19 16 0 1 40 36 3080
2018 Visible minority 15 19 27 18 18 1 1 35 37 686
2018 Non-visible minority 12 23 27 20 17 0 1 36 37 2879
2017 Visible minority 14 23 21 20 18 1 3 38 40 765
2017 Non-visible minority 12 22 25 21 18 1 1 35 40 3490

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 34 28 16 8 9 0 4 64 18 725
2019 Non-visible minority 31 28 19 12 8 0 2 60 20 3081
2018 Visible minority 27 27 17 13 10 1 4 58 24 678
2018 Non-visible minority 29 26 22 12 8 0 2 56 21 2874
2017 Visible minority 27 27 17 13 9 1 6 58 24 765
2017 Non-visible minority 27 26 20 12 9 1 5 57 22 3487

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 25 30 20 12 12 1 1 55 25 726
2019 Non-visible minority 23 27 23 14 11 0 1 50 26 3089
2018 Visible minority 22 23 25 12 16 1 1 46 29 687
2018 Non-visible minority 20 26 25 16 13 0 1 46 29 2889
2017 Visible minority 20 27 22 16 12 1 2 49 29 765
2017 Non-visible minority 19 27 26 16 11 0 1 47 27 3490

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 23 33 22 11 7 1 2 58 19 724
2019 Non-visible minority 23 36 24 11 5 0 1 60 16 3077
2018 Visible minority 18 31 26 13 9 1 2 51 23 685
2018 Non-visible minority 19 36 26 12 5 0 1 56 18 2884
2017 Visible minority 17 31 25 13 10 1 2 50 24 763
2017 Non-visible minority 22 33 24 13 6 1 1 56 19 3488

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 21 32 24 11 8 1 2 55 20 723
2019 Non-visible minority 20 33 26 13 7 0 1 54 19 3076
2018 Visible minority 18 30 24 16 10 1 1 49 27 682
2018 Non-visible minority 16 33 28 15 7 0 1 50 22 2885
2017 Visible minority 17 30 26 15 9 1 3 48 25 764
2017 Non-visible minority 17 33 27 14 8 0 1 50 22 3488

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 22 29 24 14 8 1 2 52 23 724
2019 Non-visible minority 24 32 24 12 8 0 1 56 20 3076
2018 Visible minority 19 29 24 15 10 1 1 49 26 684
2018 Non-visible minority 19 34 26 14 7 0 0 54 20 2881
2017 Visible minority 20 29 23 15 10 1 2 51 26 765
2017 Non-visible minority 21 33 24 14 7 0 1 55 21 3485

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 29 27 19 12 10 1 2 58 23 722
2019 Non-visible minority 36 29 17 10 7 0 1 65 18 3070

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 26 31 21 12 7 1 2 59 20 720
2019 Non-visible minority 27 30 24 12 6 0 0 57 19 3073
2018 Visible minority 23 27 24 14 9 1 2 52 23 682
2018 Non-visible minority 21 30 27 14 7 0 1 51 22 2872
2017 Visible minority 22 31 23 14 7 1 2 54 22 763
2017 Non-visible minority 23 30 25 14 7 0 1 54 21 3477

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 42 24 16 9 7 1 2 68 16 723
2019 Non-visible minority 45 26 15 8 5 0 1 72 13 3070
2018 Visible minority 38 28 17 8 6 1 3 68 14 677
2018 Non-visible minority 45 27 15 7 4 0 1 73 11 2872
2017 Visible minority 43 24 15 8 5 1 4 71 13 766
2017 Non-visible minority 50 25 14 6 3 0 1 76 10 3491

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 14 6 5 3 1 11 83 9 721
2019 Non-visible minority 70 12 5 2 2 1 8 90 5 3074
2018 Visible minority 57 20 9 3 3 1 6 84 7 680
2018 Non-visible minority 66 17 7 2 2 1 6 88 5 2875

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 58 15 9 5 8 1 4 77 13 723
2019 Non-visible minority 71 12 6 4 4 0 3 86 8 3082
2018 Visible minority 53 17 9 5 8 2 5 75 14 682
2018 Non-visible minority 68 14 7 3 4 1 4 86 7 2873
2017 Visible minority 56 16 8 6 6 2 6 77 14 766
2017 Non-visible minority 73 11 5 4 3 1 3 88 7 3491

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 50 27 12 4 4 0 3 80 8 724
2019 Non-visible minority 56 26 11 4 2 0 1 83 6 3068
2018 Visible minority 47 28 12 6 4 0 3 77 10 681
2018 Non-visible minority 54 28 11 4 2 0 1 82 6 2880
2017 Visible minority 47 27 12 5 5 1 4 77 11 767
2017 Non-visible minority 58 26 9 4 2 0 2 85 6 3490

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 17 12 9 8 1 3 71 17 714
2019 Non-visible minority 55 21 10 7 6 0 1 77 13 3055
2018 Visible minority 47 20 12 10 8 0 3 69 19 682
2018 Non-visible minority 50 23 13 7 5 0 1 74 13 2869
2017 Visible minority 45 22 12 9 7 1 5 71 17 768
2017 Non-visible minority 58 20 10 6 4 0 2 80 10 3485

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 51 14 8 3 3 1 21 83 7 717
2019 Non-visible minority 52 17 8 3 2 0 19 85 5 3060
2018 Visible minority 46 16 6 3 2 0 26 85 7 674
2018 Non-visible minority 48 16 8 3 1 0 22 84 6 2864
2017 Visible minority 45 15 6 3 2 1 27 84 8 764
2017 Non-visible minority 53 16 7 2 1 0 20 87 4 3484

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 65 17 6 2 2 1 8 90 4 721
2019 Non-visible minority 69 18 7 2 1 0 4 91 2 3068
2018 Visible minority 58 20 7 2 3 0 10 87 5 680
2018 Non-visible minority 65 20 8 1 1 0 5 90 2 2864
2017 Visible minority 61 18 7 2 1 1 10 89 3 761
2017 Non-visible minority 68 19 6 1 0 0 5 92 2 3476

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 63 11 5 5 9 1 6 79 15 724
2019 Non-visible minority 75 9 4 3 5 0 3 87 8 3070
2018 Visible minority 58 14 6 7 9 0 6 78 16 683
2018 Non-visible minority 71 11 6 3 5 0 4 86 8 2877
2017 Visible minority 57 13 6 6 9 1 8 77 17 769
2017 Non-visible minority 71 12 5 4 4 1 4 86 8 3493

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 54 23 11 4 3 0 4 81 8 723
2019 Non-visible minority 56 27 11 3 1 0 2 84 4 3073
2018 Visible minority 50 27 11 4 3 0 5 81 7 682
2018 Non-visible minority 52 27 12 4 2 0 2 81 6 2879
2017 Visible minority 47 27 12 5 1 0 7 80 7 763
2017 Non-visible minority 56 25 12 3 2 0 3 83 5 3486

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 13 30 36 14 6 0 1 44 20 731
2019 Non-visible minority 10 30 38 16 5 0 0 41 21 3097
2018 Visible minority 12 25 38 18 6 0 0 37 24 689
2018 Non-visible minority 8 29 40 18 6 0 0 37 24 2904
2017 Visible minority 9 26 40 16 8 1 0 35 25 770
2017 Non-visible minority 7 24 43 18 7 0 0 32 25 3497

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 17 42 22 7 0 1 29 29 727
2019 Non-visible minority 10 21 40 22 8 0 0 29 31 3078
2018 Visible minority 10 23 39 21 7 0 0 28 32 684
2018 Non-visible minority 10 23 40 20 7 0 0 27 33 2865
2017 Visible minority 9 20 42 20 8 0 1 28 29 767
2017 Non-visible minority 9 21 41 20 9 0 0 29 30 3489
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Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 20 31 20 14 12 3 1 20 80 729
2019 Non-visible minority 20 32 22 12 11 3 1 20 80 3091
2018 Visible minority 25 22 21 12 16 3 1 26 74 658
2018 Non-visible minority 23 27 22 13 13 2 1 24 76 2890
2017 Visible minority 21 21 23 11 19 5 1 22 78 768
2017 Non-visible minority 22 23 21 14 16 3 1 23 77 3498

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 59 41 560
2019 Non-visible minority 59 41 2394

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Visible minority 41 59 553
2019 Non-visible minority 38 62 2364
2018 Visible minority 28 72 465
2018 Non-visible minority 30 70 2134

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 41 17 11 9 8 3 11 67 20 726
2019 Non-visible minority 43 16 14 9 9 1 9 65 19 3056
2018 Visible minority 41 15 14 6 10 3 11 66 19 656
2018 Non-visible minority 42 15 15 9 9 1 9 64 20 2881

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 12 20 20 18 23 1 6 34 45 555
2019 Non-visible minority 7 19 17 22 26 2 7 28 52 2363
2018 Visible minority 9 19 20 19 27 2 5 30 49 466
2018 Non-visible minority 5 16 18 24 29 2 7 23 57 2146
2017 Visible minority 9 17 16 18 31 2 8 28 55 563
2017 Non-visible minority 5 16 16 19 33 2 8 24 58 2581

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Visible minority 7 19 13 20 33 2 5 28 58 555
2019 Non-visible minority 4 14 16 22 36 2 7 19 64 2364
2018 Visible minority 4 11 14 20 46 1 3 16 70 467
2018 Non-visible minority 2 9 15 21 45 2 5 12 71 2145
2017 Visible minority 4 9 13 16 50 2 7 13 72 564
2017 Non-visible minority 2 7 10 17 56 2 6 10 79 2577
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