2019 Public Service Employee Survey Results by Theme for the Public Service by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 39 12 7 5 0 0 76 12 173152
2019 Part-time 40 37 12 7 4 0 0 77 11 7271
2017 Full-time 33 44 11 8 5 0 0 77 13 164929
2017 Part-time 37 42 11 6 3 0 0 79 10 8575
2014 Full-time 30 44 12 9 5 0 0 74 14 171261
2014 Part-time 32 45 12 7 4 0 0 77 11 9090
2011 Full-time 34 41 11 8 5 0 0 76 13 188758
2011 Part-time 37 40 11 7 4 0 0 78 11 8262
2008 Full-time 35 42 11 8 5 0 0 77 12 156795
2008 Part-time 32 44 12 8 4 0 0 76 11 6199

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 36 14 10 8 0 0 68 18 172750
2019 Part-time 35 34 14 10 6 0 0 69 16 7267
2017 Full-time 27 37 14 11 10 0 0 64 21 164748
2017 Part-time 35 36 13 9 6 0 0 71 16 8554

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 33 10 3 2 0 0 85 5 171974
2019 Part-time 52 32 11 3 2 0 0 84 5 7238
2017 Full-time 52 35 9 3 2 0 0 86 5 164549
2017 Part-time 53 34 9 3 1 0 0 87 4 8552
2014 Full-time 59 29 8 2 2 0 0 88 4 171145
2014 Part-time 59 30 8 2 1 0 0 89 3 9087
2011 Full-time 58 31 7 2 1 0 0 89 4 188978
2011 Part-time 57 32 8 2 1 0 0 89 3 8273

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 38 10 5 3 0 0 81 8 173157
2019 Part-time 46 36 10 5 3 0 0 82 8 7266
2017 Full-time 40 40 11 6 4 0 0 80 9 164290
2017 Part-time 45 38 10 4 3 0 0 83 7 8533
2014 Full-time 39 40 11 6 4 0 0 79 9 171148
2014 Part-time 42 39 10 5 3 0 0 82 8 9082
2011 Full-time 41 41 9 6 3 0 0 82 9 188990
2011 Part-time 44 39 9 5 3 0 0 83 8 8275
2008 Full-time 42 42 8 6 3 0 0 84 8 157622
2008 Part-time 40 44 8 6 2 0 0 84 8 6229

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 39 31 15 8 6 1 0 70 15 172824
2019 Part-time 43 31 14 7 5 1 0 74 12 7255
2017 Full-time 33 32 17 10 8 1 0 66 17 164670
2017 Part-time 42 32 14 7 4 1 0 74 12 8565
2014 Full-time 27 35 17 11 8 1 0 63 20 171271
2014 Part-time 36 35 15 9 5 1 0 71 14 9101
2011 Full-time 28 35 18 10 7 1 0 64 18 188802
2011 Part-time 34 35 16 8 5 1 0 70 14 8261

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 37 34 14 9 6 0 0 71 15 172187
2019 Part-time 42 33 13 8 4 0 0 75 12 7234
2017 Full-time 32 35 15 10 7 0 0 67 17 164736
2017 Part-time 41 34 13 7 4 0 0 76 11 8563
2014 Full-time 27 37 17 12 8 0 0 63 20 171221
2014 Part-time 35 36 14 10 4 1 0 72 14 9101
2011 Full-time 27 38 17 11 7 0 0 65 18 188643
2011 Part-time 34 37 15 9 5 1 0 71 14 8251
2008 Full-time 28 40 15 11 6 0 0 68 18 157540
2008 Part-time 33 41 13 9 4 0 0 75 13 6224

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 25 18 11 8 3 1 61 20 173151
2019 Part-time 36 23 17 10 8 4 2 62 19 7276
2017 Full-time 30 26 18 12 9 4 1 59 22 164728
2017 Part-time 35 24 16 10 7 6 3 64 19 8558
2014 Full-time 28 26 19 13 10 4 1 57 24 171238
2014 Part-time 30 24 18 12 8 6 2 59 22 9098
2011 Full-time 29 27 17 12 10 4 1 59 23 188754
2011 Part-time 30 24 17 12 9 6 2 59 22 8253
2008 Full-time 27 29 17 13 9 5 1 59 23 157515
2008 Part-time 29 27 16 13 8 6 2 60 22 6221
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 27 15 5 3 1 4 76 9 173153
2019 Part-time 37 23 17 5 4 2 12 70 10 7265

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 27 11 6 4 2 1 78 10 172907
2019 Part-time 53 26 10 5 3 2 1 81 8 7261
2017 Full-time 44 31 11 7 5 2 1 76 12 164933
2017 Part-time 53 28 9 5 3 2 1 84 7 8579
2014 Full-time 42 31 12 7 5 2 1 75 12 171257
2014 Part-time 50 29 10 5 3 2 1 82 8 9098
2011 Full-time 40 32 13 8 6 2 1 74 13 188876
2011 Part-time 48 29 10 6 3 3 1 80 9 8273
2008 Full-time 38 31 13 8 7 3 1 72 16 157619
2008 Part-time 45 32 10 6 3 2 1 80 10 6223

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 46 31 10 7 5 1 0 77 12 172483
2019 Part-time 49 29 10 7 3 1 1 79 10 7244
2017 Full-time 42 33 10 8 6 1 0 76 14 164870
2017 Part-time 50 31 8 6 3 1 1 82 9 8573
2014 Full-time 39 34 11 9 6 1 0 74 15 171247
2014 Part-time 47 32 9 7 3 1 0 80 10 9100
2011 Full-time 37 35 11 10 6 1 0 73 16 188757
2011 Part-time 44 34 9 7 4 1 0 79 11 8263
2008 Full-time 35 34 11 10 8 1 0 71 18 157566
2008 Part-time 41 34 10 8 5 1 1 77 13 6214

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 28 10 6 5 0 0 79 11 173234
2019 Part-time 55 26 9 5 3 0 0 82 9 7274
2017 Full-time 49 28 11 7 6 0 0 77 13 164622
2017 Part-time 58 25 9 5 3 0 0 83 8 8562
2014 Full-time 46 30 11 7 6 0 0 76 13 171178
2014 Part-time 55 27 8 5 3 0 0 83 9 9090

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 31 15 9 7 6 0 67 16 172899
2019 Part-time 37 29 14 6 4 10 1 74 11 7279
2017 Full-time 27 32 16 10 8 7 0 63 20 164960
2017 Part-time 37 30 13 6 4 10 1 74 11 8570
2014 Full-time 24 33 17 10 8 8 0 61 20 171178
2014 Part-time 32 31 14 7 4 11 1 71 12 9075
2011 Full-time 22 31 19 11 10 7 0 57 22 188793
2011 Part-time 28 30 17 8 6 10 1 66 15 8260

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 32 17 12 9 2 0 62 21 172558
2019 Part-time 34 31 16 9 6 4 1 68 16 7268
2017 Full-time 23 31 17 14 11 3 0 57 26 164903
2017 Part-time 33 30 16 9 6 4 1 67 17 8571
2014 Full-time 20 31 19 15 12 3 0 53 27 171173
2014 Part-time 29 31 17 11 7 5 1 63 19 9085
2011 Full-time 19 31 19 14 13 2 0 52 28 188657
2011 Part-time 26 32 18 10 9 4 1 61 20 8260
2008 Full-time 20 33 18 14 13 3 0 55 27 157562
2008 Part-time 27 33 16 11 7 4 1 64 19 6216

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 30 20 15 10 5 0 53 26 172372
2019 Part-time 25 29 19 11 7 8 1 59 20 7259
2017 Full-time 16 29 20 17 12 6 0 48 31 164788
2017 Part-time 25 28 18 12 7 9 1 59 22 8556
2014 Full-time 14 28 21 18 13 5 0 44 34 171120
2014 Part-time 21 28 19 14 8 8 1 54 24 9082
2011 Full-time 11 31 21 19 13 6 0 44 34 188828
2011 Part-time 17 30 19 15 9 9 1 53 26 8257
2008 Full-time 10 31 20 20 13 6 0 44 35 157529
2008 Part-time 18 30 20 16 7 9 1 53 26 6220

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 19 31 18 17 12 3 0 52 30 172707
2019 Part-time 25 31 17 13 8 5 1 59 22 7256
2017 Full-time 16 31 17 17 14 3 0 50 32 164736
2017 Part-time 25 32 15 13 9 6 1 61 23 8555
2014 Full-time 14 31 18 19 15 3 0 46 35 171081
2014 Part-time 21 32 17 15 9 5 1 57 25 9089
2011 Full-time 13 33 18 20 14 3 0 47 35 188683
2011 Part-time 19 35 16 16 9 5 0 58 26 8265
2008 Full-time 14 36 16 20 12 2 0 51 33 157549
2008 Part-time 22 37 15 14 7 4 0 62 22 6219
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 36 15 12 8 0 0 65 20 173047
2019 Part-time 33 34 15 11 6 0 0 67 18 7278
2017 Full-time 25 35 16 13 10 0 0 60 24 164871
2017 Part-time 33 35 14 10 7 0 0 68 17 8572
2014 Full-time 21 35 17 15 11 0 0 56 26 171210
2014 Part-time 28 36 16 13 8 0 0 64 20 9087
2011 Full-time 21 37 16 14 11 0 0 59 25 189009
2011 Part-time 27 37 15 12 7 1 0 65 20 8281

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 42 12 10 4 0 0 73 15 172310
2019 Part-time 39 40 11 7 3 0 0 79 10 7244
2017 Full-time 29 42 12 11 5 0 0 71 16 164818
2017 Part-time 38 42 10 7 3 0 0 80 10 8569

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 31 13 8 5 1 1 74 14 173074
2019 Part-time 43 31 12 7 4 1 1 75 12 7276
2017 Full-time 37 35 12 9 6 1 0 73 15 164973
2017 Part-time 44 33 10 7 4 1 1 78 11 8579
2014 Full-time 36 36 12 9 6 1 0 72 15 171279
2014 Part-time 43 33 11 7 4 1 1 78 11 9096
2011 Full-time 33 37 13 10 7 0 0 70 17 188931
2011 Part-time 38 37 11 8 5 1 1 76 12 8272
2008 Full-time 31 36 13 11 9 1 1 67 20 157623
2008 Part-time 35 36 12 9 6 1 1 73 16 6222

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 28 40 12 13 6 0 0 69 19 172601
2019 Part-time 35 38 10 11 4 0 1 74 16 7261
2017 Full-time 25 40 12 15 8 0 0 65 23 164950
2017 Part-time 33 40 10 11 5 0 1 74 16 8573
2014 Full-time 24 39 12 16 9 0 0 63 25 171178
2014 Part-time 31 41 10 13 5 0 1 72 18 9094
2011 Full-time 27 41 12 12 6 0 1 68 19 188849
2011 Part-time 32 40 10 10 4 0 3 75 15 8269
2008 Full-time 25 42 13 13 7 0 1 67 20 157634
2008 Part-time 27 41 12 12 5 0 3 70 18 6226

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 32 17 14 11 2 0 57 26 172853
2019 Part-time 26 30 18 11 8 5 2 60 21 7264
2017 Full-time 22 32 16 15 12 3 0 56 27 164725
2017 Part-time 29 30 16 10 7 6 3 64 19 8565
2014 Full-time 19 31 17 16 13 2 0 52 31 171194
2014 Part-time 23 31 16 13 9 6 3 59 23 9098
2011 Full-time 21 33 17 15 12 2 0 55 27 188876
2011 Part-time 23 31 17 12 9 5 3 59 23 8269
2008 Full-time 19 35 17 15 11 1 0 55 27 157576
2008 Part-time 22 35 18 12 7 3 2 60 20 6213

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 22 28 15 14 17 2 2 52 32 173248
2019 Part-time 21 25 17 12 13 4 9 52 29 7276
2017 Full-time 19 27 15 16 19 2 2 48 37 164758
2017 Part-time 22 24 15 13 12 5 11 53 29 8565
2014 Full-time 16 25 15 18 22 2 2 42 42 171238
2014 Part-time 18 23 15 16 16 4 9 47 36 9099
2011 Full-time 15 27 15 18 21 2 2 44 40 188837
2011 Part-time 16 24 16 15 16 4 9 46 36 8272
2008 Full-time 16 32 14 16 17 2 2 50 35 157465
2008 Part-time 19 32 15 14 11 4 6 56 28 6222

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 24 13 5 3 1 4 78 8 173009
2019 Part-time 47 20 13 6 5 1 8 74 12 7258

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 11 8 4 5 2 13 79 12 172902
2019 Part-time 54 9 6 4 3 3 21 83 9 7255

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 24 16 7 5 2 3 71 12 172696
2019 Part-time 44 20 14 6 4 3 9 73 11 7259

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 21 16 8 6 3 4 67 16 172308
2019 Part-time 43 17 13 6 5 5 11 71 13 7246

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 17 13 9 9 3 5 65 20 172558
2019 Part-time 41 15 12 8 7 5 11 67 19 7244

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 65 15 8 3 2 2 5 86 6 172588
2019 Part-time 62 13 7 3 2 3 10 87 5 7249

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 72 9 5 2 3 4 4 88 6 172336
2019 Part-time 73 7 4 2 2 4 9 92 4 7249

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 75 7 4 1 2 2 9 92 4 172345
2019 Part-time 69 8 4 2 2 2 13 90 5 7234

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 37 14 11 7 0 0 68 18 172312
2019 Part-time 29 33 16 13 8 0 1 63 20 7250
2017 Full-time 28 39 13 12 8 0 0 67 20 164377
2017 Part-time 28 35 14 13 7 0 2 65 20 8543
2014 Full-time 21 40 14 14 10 0 0 62 25 171241
2014 Part-time 21 38 15 15 10 1 1 59 25 9092
2011 Full-time 28 40 13 11 8 0 0 68 20 188840
2011 Part-time 25 35 16 13 8 1 1 62 22 8262

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 35 33 15 9 7 0 0 68 16 172821
2019 Part-time 33 30 18 11 7 0 1 64 18 7273
2017 Full-time 32 35 15 11 8 0 0 67 18 164440
2017 Part-time 33 32 15 11 7 0 1 67 18 8548
2014 Full-time 27 36 16 12 9 0 0 63 21 171226
2014 Part-time 27 35 16 12 8 0 1 63 21 9091

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 39 13 9 5 0 0 72 14 170828
2019 Part-time 36 39 13 8 4 0 0 76 11 7205
2017 Full-time 31 38 14 11 7 0 0 68 17 164442
2017 Part-time 37 37 12 8 4 0 1 75 12 8544
2014 Full-time 27 38 16 11 7 0 0 65 19 171189
2014 Part-time 33 39 14 9 5 0 1 73 13 9088
2011 Full-time 33 40 13 8 4 1 0 75 12 188713
2011 Part-time 39 40 11 6 3 1 1 80 9 8275

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 40 19 10 6 4 0 63 17 173019
2019 Part-time 20 36 19 11 6 6 1 61 18 7274
2017 Full-time 20 35 21 12 8 4 0 58 21 164763
2017 Part-time 23 33 19 10 6 6 2 61 18 8571

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 32 10 8 5 0 0 77 13 172813
2019 Part-time 51 28 9 6 4 0 1 80 11 7262
2017 Full-time 40 33 11 9 6 0 0 74 15 164748
2017 Part-time 50 29 9 6 4 0 1 80 11 8568
2014 Full-time 36 34 13 10 7 0 1 71 17 171163
2014 Part-time 45 31 11 6 4 1 2 78 11 9083
2011 Full-time 37 36 11 9 6 0 1 74 14 188911
2011 Part-time 44 33 10 7 4 1 2 79 11 8263

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 32 17 7 5 0 1 71 12 172129
2019 Part-time 51 28 11 4 2 0 3 82 6 7234
2017 Full-time 36 35 16 7 4 0 1 72 11 164995
2017 Part-time 50 31 10 4 2 0 4 84 6 8578
2014 Full-time 34 35 18 8 5 0 1 69 13 171263
2014 Part-time 50 30 12 4 2 0 2 82 6 9089
2011 Full-time 33 34 18 8 5 0 1 68 13 188944
2011 Part-time 47 31 12 4 2 0 3 81 7 8270
2008 Full-time 28 35 21 10 6 0 1 63 16 157596
2008 Part-time 39 35 15 5 3 0 2 76 8 6227

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 57 20 8 4 5 2 4 82 10 173029
2019 Part-time 61 17 7 3 4 2 7 84 8 7260
2017 Full-time 49 23 8 5 6 3 6 80 12 164709
2017 Part-time 59 19 6 3 4 2 8 86 7 8560
2014 Full-time 47 23 9 5 6 3 6 78 13 171258
2014 Part-time 56 20 6 3 4 2 8 85 8 9096
2011 Full-time 43 27 9 7 8 2 4 75 15 188960
2011 Part-time 50 24 8 5 6 2 6 80 12 8269

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Full-time 27 38 35 173493
2019 Part-time 29 37 33 7279
2017 Full-time 26 41 34 164944
2017 Part-time 28 38 35 8567
2014 Full-time 26 40 34 171255
2014 Part-time 27 38 35 9088
2011 Full-time 27 42 31 189055
2011 Part-time 28 40 32 8279

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Full-time 15 34 29 5 11 6 47422
2019 Part-time 22 16 15 8 33 6 2086
2017 Full-time 18 31 30 6 8 7 43322
2017 Part-time 22 12 14 8 38 6 2293
2014 Full-time 18 32 30 9 9999 10 45104
2014 Part-time 22 20 17 16 9999 26 2448
2011 Full-time 19 33 31 8 9999 9 51078
2011 Part-time 21 18 22 15 9999 23 2320
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 44 38 10 5 3 0 0 82 8 172371
2019 Part-time 46 37 10 5 2 0 0 83 7 7255
2017 Full-time 40 40 10 6 4 0 0 80 10 164735
2017 Part-time 45 39 9 5 2 0 0 85 7 8564
2014 Full-time 38 40 12 6 4 1 0 78 10 171195
2014 Part-time 40 40 11 5 2 1 0 81 7 9086
2011 Full-time 37 42 11 6 3 1 0 79 9 188968
2011 Part-time 39 41 11 6 2 1 0 81 8 8279
2008 Full-time 42 39 10 5 3 1 0 82 8 157539
2008 Part-time 40 42 10 5 2 1 0 83 7 6227

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 27 42 17 9 4 1 0 70 13 173110
2019 Part-time 32 40 16 7 3 2 0 74 10 7278
2017 Full-time 25 41 17 10 6 1 0 67 16 164719
2017 Part-time 33 40 14 8 3 2 1 75 11 8568
2014 Full-time 24 40 18 10 6 2 0 65 17 171265
2014 Part-time 30 40 15 8 3 2 0 73 11 9102
2011 Full-time 24 42 17 10 6 1 0 67 16 188774
2011 Part-time 30 40 15 8 4 2 0 72 12 8271

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 24 36 19 9 1 1 28 36 172968
2019 Part-time 7 18 32 24 15 1 3 41 26 7264
2017 Full-time 11 24 35 17 8 1 3 26 37 164226
2017 Part-time 7 17 32 21 15 1 6 39 26 8530
2014 Full-time 12 28 36 16 6 1 2 22 41 170925
2014 Part-time 7 21 33 22 12 1 4 36 29 9065
2011 Full-time 12 28 35 16 7 1 2 23 41 188496
2011 Part-time 7 19 31 22 14 2 5 39 28 8242
2008 Full-time 12 29 35 16 6 1 2 22 42 157348
2008 Part-time 8 21 34 21 11 1 4 34 31 6192

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 11 19 28 24 15 2 2 41 30 172448
2019 Part-time 8 14 24 25 23 3 3 51 23 7242
2017 Full-time 12 19 28 21 14 3 4 37 33 163802
2017 Part-time 8 14 23 22 22 4 6 49 25 8509
2014 Full-time 14 22 30 19 10 2 2 31 38 170776
2014 Part-time 9 17 26 21 18 3 5 43 29 9062
2011 Full-time 12 21 29 21 12 2 3 35 35 188301
2011 Part-time 10 15 26 21 20 4 5 44 27 8236
2008 Full-time 12 22 29 21 11 2 2 34 36 157082
2008 Part-time 8 17 26 24 17 4 5 45 27 6191

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 23 29 17 10 2 2 29 41 172603
2019 Part-time 10 18 26 20 17 4 6 41 31 7253
2017 Full-time 17 24 29 15 9 2 4 26 43 164072
2017 Part-time 11 18 25 17 15 4 9 38 33 8521
2014 Full-time 21 26 27 14 7 2 3 22 49 170807
2014 Part-time 13 19 26 17 14 3 7 35 36 9054
2011 Full-time 18 25 28 15 8 2 4 24 46 188259
2011 Part-time 12 19 25 17 14 4 8 36 36 8235
2008 Full-time 17 25 30 16 7 2 3 25 44 157086
2008 Part-time 11 20 27 20 12 4 6 36 34 6187

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 15 31 28 16 1 2 45 23 172113
2019 Part-time 4 9 23 29 26 2 6 60 15 7227
2017 Full-time 9 16 31 25 14 1 4 41 26 163417
2017 Part-time 5 9 23 27 25 2 9 58 16 8485
2014 Full-time 9 17 33 25 11 1 3 38 28 170388
2014 Part-time 5 10 26 28 22 2 8 55 17 9036
2011 Full-time 9 17 33 25 12 1 3 38 28 188037
2011 Part-time 6 11 25 26 22 2 8 54 19 8227
2008 Full-time 9 18 34 25 11 1 3 37 28 157023
2008 Part-time 6 11 26 29 20 2 6 53 19 6179

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 20 27 20 14 1 2 35 36 172671
2019 Part-time 8 14 24 23 24 2 5 51 24 7243
2017 Full-time 17 22 27 17 11 2 4 30 42 164019
2017 Part-time 9 14 23 21 22 3 9 48 27 8511
2014 Full-time 21 25 27 14 8 1 3 23 48 170819
2014 Part-time 12 17 24 20 19 2 7 42 31 9057
2011 Full-time 19 24 28 16 9 1 3 26 45 188439
2011 Part-time 11 15 24 20 19 2 8 44 29 8238
2008 Full-time 17 24 28 17 9 1 3 28 43 157056
2008 Part-time 10 16 24 23 19 2 6 45 28 6185

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 18 26 22 16 3 3 40 32 172235
2019 Part-time 10 15 22 21 21 6 5 47 28 7235
2017 Full-time 12 18 26 21 14 3 5 38 33 164053
2017 Part-time 9 15 21 19 21 6 9 47 28 8512
2014 Full-time 11 18 27 24 13 3 4 40 31 170722
2014 Part-time 10 14 22 22 19 5 8 47 28 9054
2011 Full-time 11 18 27 23 14 2 5 40 31 188164
2011 Part-time 10 15 22 20 19 5 8 46 29 8221
2008 Full-time 14 22 27 20 11 2 4 33 38 157214
2008 Part-time 11 19 23 20 17 4 7 41 34 6188

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 22 31 17 11 2 2 29 38 172520
2019 Part-time 10 17 28 18 18 4 4 39 30 7233
2017 Full-time 16 23 31 15 9 3 4 25 42 164132
2017 Part-time 10 17 27 17 16 4 8 38 31 8519
2014 Full-time 18 24 31 14 7 2 3 22 45 170826
2014 Part-time 12 19 29 16 15 4 6 34 34 9060

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 33 23 12 1 1 36 30 172874
2019 Part-time 7 16 32 24 17 1 2 43 24 7252

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 15 33 21 19 10 2 0 49 29 172423
2019 Part-time 20 34 19 15 7 4 0 57 23 7243

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 29 9 9 6 1 0 75 16 172772
2019 Part-time 48 28 9 7 5 2 1 78 12 7255
2017 Full-time 41 30 10 10 8 1 0 72 18 164860
2017 Part-time 48 29 8 7 5 1 1 79 12 8571
2014 Full-time 41 30 10 10 8 1 0 72 18 171232
2014 Part-time 47 30 8 8 5 1 1 79 13 9093

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 49 33 8 7 3 0 0 82 11 172722
2019 Part-time 55 31 6 5 2 0 1 86 8 7256
2017 Full-time 41 38 9 8 4 0 0 79 12 164655
2017 Part-time 52 33 6 5 2 1 1 86 8 8557
2014 Full-time 39 40 9 8 4 0 0 79 11 171174
2014 Part-time 48 37 7 6 2 0 0 85 8 9093

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 36 12 5 3 1 0 79 8 172977
2019 Part-time 44 33 12 5 2 2 1 80 7 7263

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 38 13 7 4 2 0 75 11 172327
2019 Part-time 39 36 12 6 3 3 0 78 10 7238
2017 Full-time 37 40 12 6 3 2 0 78 9 164718
2017 Part-time 46 37 9 4 2 3 1 85 6 8566
2014 Full-time 38 37 13 6 3 2 0 77 9 171239
2014 Part-time 45 35 10 4 2 3 0 83 7 9101
2011 Full-time 30 39 16 7 5 3 0 71 12 188771
2011 Part-time 38 36 12 6 3 3 0 77 10 8262

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 34 14 4 3 3 0 79 7 172496
2019 Part-time 45 32 11 4 2 4 1 82 6 7235
2017 Full-time 37 35 15 4 3 4 1 76 8 164670
2017 Part-time 43 33 12 3 2 5 2 81 6 8557
2014 Full-time 40 35 14 4 3 4 1 79 7 171161
2014 Part-time 47 32 11 3 2 5 1 84 4 9100

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 34 9 5 4 0 0 82 9 172938
2019 Part-time 55 31 7 4 2 0 0 86 6 7267
2017 Full-time 42 38 10 6 4 0 0 80 10 164814
2017 Part-time 54 33 7 4 2 0 0 87 6 8568
2014 Full-time 42 37 11 6 4 0 0 79 10 171143
2014 Part-time 53 33 7 4 2 0 0 87 6 9089
2011 Full-time 37 39 12 7 5 0 0 76 12 188527
2011 Part-time 47 35 9 5 3 1 0 83 8 8246
2008 Full-time 33 40 12 8 6 0 0 74 14 157524
2008 Part-time 43 38 10 6 3 0 0 82 9 6215

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 30 16 10 8 5 3 64 19 172909
2019 Part-time 31 28 16 7 5 7 6 67 15 7262
2017 Full-time 25 31 16 11 9 5 4 61 22 164876
2017 Part-time 31 28 13 8 6 7 7 69 16 8568
2014 Full-time 28 32 15 10 8 4 3 64 20 171247
2014 Part-time 33 29 14 8 5 6 6 69 15 9104

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 36 14 9 5 2 1 71 15 172908
2019 Part-time 35 34 13 9 4 3 2 72 14 7273
2017 Full-time 34 37 12 8 5 3 1 74 14 164545
2017 Part-time 38 34 11 8 4 4 2 76 12 8559
2014 Full-time 36 38 11 7 4 3 1 77 12 171217
2014 Part-time 38 35 10 7 4 4 2 78 11 9097
2011 Full-time 35 36 12 8 5 4 1 74 14 188619
2011 Part-time 36 34 10 8 5 5 2 75 14 8253
2008 Full-time 31 36 12 10 7 4 1 70 17 157544
2008 Part-time 31 33 11 11 6 6 2 70 18 6225

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 36 18 7 5 1 0 69 12 172605
2019 Part-time 37 35 17 5 3 3 0 74 9 7262

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 24 19 13 13 8 2 50 29 172901
2019 Part-time 25 24 17 11 9 10 4 57 23 7262
2017 Full-time 18 25 17 15 14 9 2 48 33 164579
2017 Part-time 23 24 15 11 9 12 6 57 25 8559
2014 Full-time 16 24 18 16 16 9 2 45 35 171206
2014 Part-time 20 24 17 13 10 11 4 52 28 9096
2011 Full-time 14 23 18 16 15 10 3 43 36 188863
2011 Part-time 18 23 18 13 10 13 5 50 28 8268

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 38 44 5 10 3 0 0 82 14 173299
2019 Part-time 45 41 4 8 3 0 0 86 10 7275
2017 Full-time 32 47 5 11 5 0 0 79 16 165061
2017 Part-time 42 43 4 8 3 0 0 85 11 8576
2014 Full-time 31 47 5 12 5 0 0 78 16 171252
2014 Part-time 41 44 4 8 3 0 0 85 11 9085
2011 Full-time 35 46 5 10 4 0 0 82 14 188985
2011 Part-time 44 43 3 7 2 0 0 87 10 8288
2008 Full-time 36 46 4 10 4 0 0 82 13 157625
2008 Part-time 42 44 4 7 3 0 0 86 10 6223

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 43 35 7 10 5 0 0 78 15 173024
2019 Part-time 47 33 6 9 3 0 1 81 12 7261
2017 Full-time 39 36 7 11 7 0 0 75 18 164900
2017 Part-time 46 34 6 9 4 0 1 80 13 8571
2014 Full-time 39 35 7 11 7 0 0 75 18 171138
2014 Part-time 46 34 6 9 4 0 1 81 13 9086
2011 Full-time 39 37 8 10 6 0 0 77 15 188575
2011 Part-time 43 35 7 9 4 0 1 79 13 8259

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 45 35 9 7 3 0 0 81 10 172079
2019 Part-time 49 34 7 6 3 0 0 83 9 7237
2017 Full-time 44 37 8 7 3 0 0 82 11 164494
2017 Part-time 50 35 7 6 2 0 0 85 8 8548
2014 Full-time 41 38 9 8 3 0 0 80 11 171118
2014 Part-time 47 36 8 7 3 0 1 83 9 9086

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 67 19 5 5 3 0 1 87 8 172969
2019 Part-time 71 16 4 4 2 0 2 89 6 7278
2017 Full-time 65 19 5 6 3 0 1 86 9 164940
2017 Part-time 70 16 4 4 2 0 2 89 7 8576
2014 Full-time 64 20 5 6 3 0 1 85 9 171164
2014 Part-time 69 17 4 4 2 0 3 89 7 9088
2011 Full-time 66 18 5 6 3 0 1 86 9 188875
2011 Part-time 72 15 3 4 2 0 3 90 7 8281
2008 Full-time 67 18 5 6 3 0 1 86 9 157504
2008 Part-time 70 16 4 5 2 0 2 88 8 6221

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 15 6 4 2 0 3 88 6 173004
2019 Part-time 71 12 6 3 2 1 5 89 5 7268
2017 Full-time 68 16 6 4 2 0 3 88 7 164926
2017 Part-time 71 14 5 3 2 0 6 90 5 8571
2014 Full-time 70 15 5 4 3 0 3 88 7 171250
2014 Part-time 74 12 4 3 2 0 4 91 5 9103
2011 Full-time 68 15 5 4 3 0 4 87 7 188793
2011 Part-time 73 13 4 3 2 1 4 90 6 8264
2008 Full-time 66 14 5 4 4 1 6 86 9 157581
2008 Part-time 68 12 4 4 3 1 8 88 7 6220

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 80 10 4 1 2 0 3 93 3 172481
2019 Part-time 81 10 3 1 1 0 3 94 3 7240
2017 Full-time 78 12 4 2 2 0 3 93 4 164736
2017 Part-time 81 10 3 1 1 0 3 95 3 8566
2014 Full-time 77 12 4 2 2 0 3 92 4 171217
2014 Part-time 81 10 2 1 1 0 3 95 3 9097
2011 Full-time 77 12 4 2 2 0 3 92 4 188807
2011 Part-time 82 10 2 1 1 0 3 95 3 8272
2008 Full-time 78 8 3 2 3 0 6 92 5 157486
2008 Part-time 80 8 2 2 2 0 5 94 4 6218

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 40 21 12 6 5 12 3 72 14 173271
2019 Part-time 41 16 9 5 5 20 4 75 14 7277

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 46 9 6 2 1 2 83 8 172721
2019 Part-time 27 43 11 9 4 2 5 75 14 7264

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 27 9 3 2 4 2 86 5 172703
2019 Part-time 49 25 10 3 1 8 5 85 4 7248

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 173110
2019 Part-time 10 90 7267

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 51 49 22450
2019 Part-time 47 53 674

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 61 39 22450
2019 Part-time 53 47 674

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 22450
2019 Part-time 4 96 674

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 22450
2019 Part-time 3 97 674

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 22450
2019 Part-time 6 94 674

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 22450
2019 Part-time 18 82 674

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 22450
2019 Part-time 5 95 674

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 39 61 22216
2019 Part-time 37 63 674

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 40 60 22216
2019 Part-time 37 63 674

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 47 53 22216
2019 Part-time 40 60 674

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 42 58 22216
2019 Part-time 36 64 674

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 31 69 22216
2019 Part-time 24 76 674

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 55 45 22216
2019 Part-time 53 47 674

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 36 64 22216
2019 Part-time 31 69 674

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 22216
2019 Part-time 2 98 674

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 22216
2019 Part-time 12 88 674

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 22216
2019 Part-time 13 87 674

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 22216
2019 Part-time 42 58 674

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 22216
2019 Part-time 27 73 674

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 22216
2019 Part-time 16 84 674

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 52 48 22088
2019 Part-time 51 49 673

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 22088
2019 Part-time 21 79 673

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 22088
2019 Part-time 7 93 673

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 21 79 22088
2019 Part-time 17 83 673

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 22088
2019 Part-time 8 92 673

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 22088
2019 Part-time 7 93 673

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 22088
2019 Part-time 16 84 673

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 22088
2019 Part-time 13 87 673

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 22088
2019 Part-time 28 72 673

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 20546
2019 Part-time 14 86 628

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 20546
2019 Part-time 26 74 628

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 20546
2019 Part-time 11 89 628

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 20546
2019 Part-time 7 93 628

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 20546
2019 Part-time 11 89 628

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 20546
2019 Part-time 8 92 628

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 20546
2019 Part-time 7 93 628

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 12 88 20546
2019 Part-time 15 85 628

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 20546
2019 Part-time 11 89 628

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 32 68 20546
2019 Part-time 26 74 628

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 20546
2019 Part-time 7 93 628

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 48 52 20546
2019 Part-time 40 60 628

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 56 44 20546
2019 Part-time 49 51 628

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 20546
2019 Part-time 3 97 628

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 13 87 20546
2019 Part-time 17 83 628

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 172851
2019 Part-time 13 87 7263

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 18 17 19 8 8 23 7 51 22 173194
2019 Part-time 19 15 17 5 5 28 11 56 17 7269
2017 Full-time 16 19 19 7 8 24 7 50 23 164929
2017 Part-time 19 16 15 5 4 29 11 60 15 8572
2014 Full-time 16 19 20 8 8 24 6 50 22 171223
2014 Part-time 18 17 16 5 4 30 10 57 16 9097

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 33 30 16 7 5 7 1 69 13 173164
2019 Part-time 37 28 14 5 4 11 2 75 10 7255
2017 Full-time 28 31 17 7 6 9 1 66 15 164719
2017 Part-time 34 30 14 5 3 12 2 75 9 8557
2014 Full-time 26 30 19 7 6 11 1 64 15 171160
2014 Part-time 30 30 15 5 3 15 2 72 9 9096
2011 Full-time 31 36 16 7 4 6 0 71 12 188716
2011 Part-time 37 33 13 5 2 8 1 77 8 8248

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 172994
2019 Part-time 6 94 7272

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 38 62 12461
2019 Part-time 33 67 396

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 76 24 12461
2019 Part-time 70 30 396

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 12461
2019 Part-time 3 97 396

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 12461
2019 Part-time 4 96 396

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 12461
2019 Part-time 17 83 396

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 12461
2019 Part-time 9 91 396

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 26 74 12244
2019 Part-time 23 77 391

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 20 80 12244
2019 Part-time 18 82 391

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 12244
2019 Part-time 15 85 391

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 12244
2019 Part-time 10 90 391

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 12244
2019 Part-time 25 75 391

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 12244
2019 Part-time 23 77 391

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 12244
2019 Part-time 3 97 391

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 2 98 12244
2019 Part-time 2 98 391

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 8 92 12244
2019 Part-time 6 94 391

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 12244
2019 Part-time 15 85 391

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 12244
2019 Part-time 21 79 391

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 0 100 12244
2019 Part-time 0 100 391

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 18 82 12244
2019 Part-time 19 81 391

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 29 71 12136
2019 Part-time 28 72 392

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 14 86 12136
2019 Part-time 13 87 392

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 12136
2019 Part-time 3 97 392

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 17 83 12136
2019 Part-time 16 84 392

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 5 95 12136
2019 Part-time 5 95 392

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 12136
2019 Part-time 4 96 392

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 12136
2019 Part-time 9 91 392

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 12136
2019 Part-time 9 91 392

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 49 51 12136
2019 Part-time 50 50 392

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 6 94 10670
2019 Part-time 7 93 350

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 15 85 10670
2019 Part-time 18 82 350

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 10670
2019 Part-time 3 97 350

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 10670
2019 Part-time 2 98 350

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 10670
2019 Part-time 4 96 350

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 4 96 10670
2019 Part-time 3 97 350

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 7 93 10670
2019 Part-time 3 97 350

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 10670
2019 Part-time 14 86 350

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 10670
2019 Part-time 9 91 350

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 27 73 10670
2019 Part-time 24 76 350

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 9 91 10670
2019 Part-time 9 91 350

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 45 55 10670
2019 Part-time 37 63 350

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 62 38 10670
2019 Part-time 55 45 350

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 3 97 10670
2019 Part-time 3 97 350

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 11 89 10670
2019 Part-time 15 85 350

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 10 90 172858
2019 Part-time 7 93 7275

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 20 16 21 4 4 27 7 55 13 172963
2019 Part-time 21 14 17 3 3 32 10 59 11 7257
2017 Full-time 17 18 20 4 4 29 7 56 12 164824
2017 Part-time 21 16 16 2 2 33 10 64 8 8551
2014 Full-time 16 18 21 4 3 31 7 55 11 171185
2014 Part-time 19 16 17 2 2 34 10 62 7 9094

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 36 28 17 4 4 10 1 72 9 172906
2019 Part-time 39 27 14 3 3 13 2 77 7 7244
2017 Full-time 30 31 17 4 4 12 2 71 9 164613
2017 Part-time 36 29 13 3 2 14 3 78 5 8550
2014 Full-time 28 30 19 4 3 14 1 69 9 171099
2014 Part-time 33 28 15 3 2 17 3 76 5 9095
2011 Full-time 35 36 14 4 3 8 0 77 7 188718
2011 Part-time 41 33 12 3 1 9 1 82 5 8272

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 16 84 173153
2019 Part-time 19 81 7263
2017 Full-time 17 83 164715
2017 Part-time 18 82 8554
2014 Full-time 15 85 170877
2014 Part-time 18 82 9073

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 81 19 27495
2019 Part-time 86 14 1371
2017 Full-time 78 22 27767
2017 Part-time 83 17 1648
2014 Full-time 77 23 25599
2014 Part-time 84 16 1678

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 48 32 6 9 4 0 0 80 13 22065
2019 Part-time 51 31 5 9 4 0 0 83 13 1168
2017 Full-time 46 35 6 8 4 0 1 82 12 21706
2017 Part-time 52 32 4 6 4 1 1 86 10 1374
2014 Full-time 49 33 6 8 4 0 0 82 11 19922
2014 Part-time 56 30 5 6 2 0 0 87 8 1432
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 23 9 3 4 1 0 83 8 173268
2019 Part-time 62 21 9 3 3 2 0 84 6 7287
2017 Full-time 53 26 11 4 5 2 0 80 10 164850
2017 Part-time 61 22 8 3 3 2 0 85 7 8572

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 45 14 12 4 2 2 68 17 40633
2019 Part-time 23 41 14 11 6 1 3 67 18 386

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 40 15 8 4 2 0 73 12 172776
2019 Part-time 33 37 15 7 4 4 0 73 12 7268
2017 Full-time 24 40 16 9 6 4 0 67 16 164761
2017 Part-time 26 37 16 8 5 7 1 69 14 8555

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 35 17 13 9 1 0 60 22 173101
2019 Part-time 28 34 17 11 7 3 1 64 19 7268
2017 Full-time 18 37 17 15 11 2 0 56 26 164803
2017 Part-time 24 38 16 11 7 3 1 64 19 8561

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 24 27 20 12 15 0 1 52 28 173197
2019 Part-time 24 25 20 13 17 0 1 49 31 7278
2017 Full-time 22 24 19 14 19 0 2 47 34 164621
2017 Part-time 19 22 20 14 22 0 2 43 37 8574

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 21 29 25 14 10 0 1 50 24 173096
2019 Part-time 36 28 20 9 6 0 1 65 15 7280
2017 Full-time 18 27 27 16 11 0 1 46 27 164682
2017 Part-time 31 28 21 10 6 0 3 61 17 8566

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 30 30 21 10 7 0 2 61 18 172277
2019 Part-time 44 26 15 6 4 1 4 74 11 7256
2017 Full-time 25 29 22 13 8 1 3 56 21 164328
2017 Part-time 39 26 16 8 5 1 6 70 13 8543

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 23 24 21 15 14 1 1 49 30 172408
2019 Part-time 37 24 17 10 9 1 3 62 20 7250
2017 Full-time 20 23 22 17 15 1 2 45 33 164638
2017 Part-time 34 23 17 11 10 2 4 60 22 8559

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 51 23 11 5 4 0 5 78 10 172481
2019 Part-time 62 17 7 3 2 1 8 87 5 7253
2017 Full-time 44 24 13 6 4 1 9 74 11 164390
2017 Part-time 53 18 8 3 2 1 14 84 6 8551

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 34 29 19 9 8 0 1 63 17 172851
2019 Part-time 40 26 17 9 7 0 1 67 16 7258
2017 Full-time 29 30 22 11 8 0 1 59 19 164246
2017 Part-time 35 28 19 10 6 0 2 65 16 8537

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 29 34 20 9 6 1 1 65 15 172689
2019 Part-time 39 29 17 7 5 1 2 70 12 7269
2017 Full-time 26 32 22 11 6 1 2 60 18 164127
2017 Part-time 37 28 17 8 5 1 4 69 13 8538

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 32 23 12 7 1 1 58 19 172634
2019 Part-time 37 30 17 8 5 1 2 69 13 7252
2017 Full-time 21 31 23 14 8 1 1 53 23 164158
2017 Part-time 35 28 18 9 5 1 4 67 15 8534

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 31 31 20 11 7 0 1 63 17 172483
2019 Part-time 42 28 16 7 5 1 1 72 12 7253
2017 Full-time 27 31 20 12 7 1 2 60 20 164211
2017 Part-time 39 29 16 8 4 1 3 71 12 8542

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 41 27 15 8 7 0 1 69 16 172409
2019 Part-time 49 24 13 7 5 1 1 75 12 7254

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 32 31 20 10 6 0 1 65 16 172029
2019 Part-time 40 28 17 7 5 1 1 70 13 7240
2017 Full-time 28 31 21 11 7 1 2 60 18 163858
2017 Part-time 37 29 17 8 5 1 3 68 13 8519

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 52 24 12 5 4 0 1 78 10 172096
2019 Part-time 55 23 12 5 3 0 2 80 8 7236
2017 Full-time 51 24 13 6 4 0 2 77 10 164693
2017 Part-time 56 22 11 5 3 0 3 80 8 8561

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 71 13 5 2 2 1 6 90 5 172097
2019 Part-time 70 13 5 2 2 1 7 89 5 7228
2017 Full-time 68 14 6 4 4 1 3 85 8 164672
2017 Part-time 76 10 4 2 2 1 4 91 5 8558

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 70 13 6 4 4 1 2 85 8 172604
2019 Part-time 76 10 5 3 3 1 3 89 6 7268
2017 Full-time 53 28 10 4 3 0 2 83 7 164569
2017 Part-time 65 21 6 3 2 0 3 89 4 8557

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 56 26 10 4 3 0 1 83 6 172113
2019 Part-time 66 20 7 2 2 0 2 89 4 7251
2017 Full-time 56 21 10 6 5 0 2 79 11 164574
2017 Part-time 67 16 6 4 3 0 3 86 7 8557

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 59 19 10 5 5 0 1 80 11 171860
2019 Part-time 68 16 7 4 3 1 2 85 7 7226
2017 Full-time 53 13 5 2 1 0 25 89 4 164468
2017 Part-time 61 6 2 1 1 0 30 95 2 8537

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 58 12 5 2 1 0 22 90 4 171402
2019 Part-time 63 5 2 1 0 0 29 96 1 7214
2017 Full-time 62 19 7 2 1 1 7 88 4 163736
2017 Part-time 66 15 6 3 2 1 8 88 5 8517

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 66 18 7 2 1 0 4 89 4 171943
2019 Part-time 68 15 6 2 2 1 6 89 4 7233
2017 Full-time 62 17 7 4 5 1 4 83 10 164772
2017 Part-time 51 15 11 8 10 1 5 69 19 8565

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 69 14 6 3 5 0 3 85 8 172529
2019 Part-time 55 15 11 6 9 1 4 73 16 7264
2017 Full-time 49 29 12 4 2 0 3 81 6 164472
2017 Part-time 51 27 12 4 2 0 4 81 7 8554

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 53 27 12 4 2 0 2 82 6 172150
2019 Part-time 53 25 13 4 3 0 2 80 7 7241

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 16 34 33 12 4 0 0 50 17 173372
2019 Part-time 23 35 29 9 3 0 0 59 12 7289
2017 Full-time 11 29 38 14 6 0 0 41 21 165000
2017 Part-time 19 35 31 10 4 0 1 55 14 8573

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 10 19 38 23 10 0 0 33 29 171972
2019 Part-time 9 16 34 25 16 0 0 41 25 7219
2017 Full-time 9 20 40 21 10 0 0 31 29 164447
2017 Part-time 7 15 35 26 16 0 1 42 22 8542
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 25 32 20 10 10 2 1 26 74 172805
2019 Part-time 23 27 19 12 13 5 1 24 76 7252
2017 Full-time 30 24 19 11 12 4 1 32 68 165009
2017 Part-time 22 21 20 14 18 4 1 23 77 8575

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 59 41 124205
2019 Part-time 67 33 5189

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Full-time 44 56 122233
2019 Part-time 43 57 5095

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 42 18 14 9 10 1 7 64 21 171099
2019 Part-time 46 15 10 6 6 3 14 74 15 7185

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 12 23 19 17 20 2 8 38 41 122320
2019 Part-time 15 24 16 17 19 1 7 43 39 5115
2017 Full-time 11 21 16 17 24 2 9 36 46 106082
2017 Part-time 16 24 13 17 21 2 7 44 42 6130

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Full-time 7 16 17 19 31 2 9 25 56 122328
2019 Part-time 9 18 15 19 28 2 8 30 53 5109
2017 Full-time 4 10 13 17 45 3 9 15 70 106035
2017 Part-time 6 13 12 17 42 2 8 21 66 6123
Date modified: