2019 Public Service Employee Survey Results by Theme for the Public Service by Question 107. You indicated that you are an Aboriginal person. If you wish to provide further details, please specify the group to which you belong.

The results of the 2019 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 39 37 11 6 6 0 0 77 12 3466
2019 Métis 36 37 12 9 7 0 0 73 16 4030
2019 Inuit 42 33 12 9 4 0 0 75 13 294

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 33 13 12 10 0 0 66 21 3474
2019 Métis 29 32 14 13 12 0 0 61 25 4019
2019 Inuit 34 34 12 11 8 0 0 69 19 292

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 57 29 9 3 3 0 0 86 5 3449
2019 Métis 52 32 9 4 3 0 0 84 7 4005
2019 Inuit 55 28 11 3 2 0 0 84 5 291

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 47 34 10 5 4 0 0 81 9 3467
2019 Métis 42 36 11 6 4 0 0 79 10 4029
2019 Inuit 50 34 8 5 3 0 0 85 8 293

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 39 28 16 8 9 1 0 67 17 3479
2019 Métis 36 28 16 10 10 0 0 64 20 4025
2019 Inuit 45 28 10 9 7 1 0 73 16 294

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 38 30 14 10 7 0 0 68 18 3456
2019 Métis 34 30 15 11 9 0 0 64 20 4005
2019 Inuit 44 30 11 9 5 0 0 74 15 293

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 35 22 18 11 11 3 1 58 23 3478
2019 Métis 32 22 18 12 12 3 1 56 25 4032
2019 Inuit 36 24 16 12 9 3 0 62 21 293
Top of Page

Leadership

Immediate supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 42 25 17 6 5 1 4 71 11 3475
2019 Métis 42 25 17 5 5 1 4 71 11 4032
2019 Inuit 49 24 13 6 5 0 3 75 11 294

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 49 25 12 6 6 2 1 75 12 3470
2019 Métis 46 25 14 8 5 2 1 73 13 4029
2019 Inuit 52 20 14 8 3 1 1 74 12 293

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 45 28 12 7 7 1 1 74 14 3466
2019 Métis 42 29 12 9 7 1 0 72 16 4012
2019 Inuit 45 30 9 10 5 2 0 76 15 293

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 52 25 10 6 6 0 0 78 12 3478
2019 Métis 49 26 11 6 6 1 0 76 13 4033
2019 Inuit 56 22 10 8 5 0 0 78 13 294

Senior management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 34 28 16 9 8 5 0 65 19 3468
2019 Métis 30 29 15 10 11 5 0 62 22 4024
2019 Inuit 45 24 10 9 6 5 0 73 16 293

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 32 29 16 11 10 3 0 62 22 3465
2019 Métis 28 29 16 12 13 2 0 58 26 4016
2019 Inuit 44 26 11 10 6 3 0 72 17 292

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 23 28 18 15 12 5 0 54 28 3463
2019 Métis 20 27 18 15 14 4 0 50 31 4004
2019 Inuit 35 29 11 12 7 6 0 68 21 293

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 22 28 17 17 14 3 0 51 32 3460
2019 Métis 19 28 16 19 16 3 0 48 36 4015
2019 Inuit 33 26 11 11 12 6 0 63 25 293
Top of Page

Workforce

Performance management

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 29 33 15 13 10 0 0 63 23 3477
2019 Métis 26 33 15 14 12 0 0 60 26 4026
2019 Inuit 32 35 12 14 6 0 0 67 20 293

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 32 39 12 12 5 0 0 72 16 3465
2019 Métis 29 39 13 12 6 0 0 68 18 4004
2019 Inuit 33 41 8 12 6 0 0 74 18 293

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 43 28 13 8 7 0 1 72 15 3479
2019 Métis 40 28 14 10 8 1 0 68 18 4027
2019 Inuit 45 30 10 8 7 0 0 75 15 292

Job fit and development

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 30 38 12 13 7 0 0 68 20 3464
2019 Métis 26 38 12 15 8 0 0 64 23 4017
2019 Inuit 31 34 13 16 5 0 0 66 21 292

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 27 28 15 14 13 3 0 57 28 3468
2019 Métis 24 28 16 15 14 2 0 53 30 4021
2019 Inuit 36 24 14 10 12 3 0 62 23 294

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 25 23 15 14 19 3 2 50 34 3474
2019 Métis 22 26 15 14 20 2 1 49 35 4029
2019 Inuit 26 29 13 10 16 4 2 59 27 294

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 46 24 15 6 4 1 4 73 11 3472
2019 Métis 48 24 14 6 4 1 3 74 11 4029
2019 Inuit 46 23 14 5 5 2 5 74 11 292

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 53 9 7 4 7 4 17 78 13 3475
2019 Métis 59 9 6 4 5 2 15 82 11 4025
2019 Inuit 51 13 9 5 7 6 9 75 14 294

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 42 23 17 7 6 2 4 69 14 3473
2019 Métis 42 23 16 8 7 2 3 68 16 4019
2019 Inuit 43 21 18 7 6 2 4 67 13 293

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 39 20 16 9 8 4 5 64 18 3466
2019 Métis 39 20 16 10 9 3 3 63 20 4007
2019 Inuit 40 21 16 8 8 3 4 66 17 292

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 38 18 14 11 10 4 5 62 23 3466
2019 Métis 37 18 15 10 12 3 4 60 24 4021
2019 Inuit 36 19 15 10 9 5 5 61 22 293

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 56 17 11 5 4 3 5 80 9 3465
2019 Métis 56 19 11 5 3 2 4 80 9 4021
2019 Inuit 57 14 11 5 5 5 4 77 11 292

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 62 11 8 4 6 5 4 81 10 3469
2019 Métis 68 11 6 4 5 3 3 84 10 4010
2019 Inuit 63 12 8 3 5 6 3 82 9 291

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 67 10 5 3 4 3 9 87 7 3460
2019 Métis 71 9 6 2 3 2 7 88 6 4015
2019 Inuit 73 8 5 2 3 4 6 89 6 293

Empowerment

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 32 33 14 11 9 0 0 65 21 3464
2019 Métis 27 34 14 14 10 0 0 62 24 4008
2019 Inuit 33 33 17 9 7 0 0 67 16 291

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 36 31 14 9 9 0 0 67 18 3471
2019 Métis 32 31 16 11 10 0 0 63 21 4017
2019 Inuit 41 33 13 8 6 0 0 74 14 292

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 36 13 11 6 0 0 70 17 3418
2019 Métis 31 36 14 11 7 0 0 68 18 3953
2019 Inuit 34 36 13 11 5 1 1 71 16 280

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 22 37 18 11 8 4 0 62 20 3472
2019 Métis 20 37 18 13 9 3 0 59 22 4032
2019 Inuit 27 39 16 8 7 3 0 68 16 293

Work-life balance and workload

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 44 29 11 9 7 1 0 73 16 3466
2019 Métis 42 29 11 9 8 0 0 72 17 4018
2019 Inuit 47 26 10 9 7 0 0 73 16 292

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 38 31 18 7 5 0 1 70 12 3440
2019 Métis 36 31 19 8 5 0 1 68 13 4002
2019 Inuit 49 28 16 4 3 0 0 77 7 292

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 55 18 10 5 7 2 4 77 12 3475
2019 Métis 54 19 8 5 7 2 4 78 13 4030
2019 Inuit 62 16 8 4 5 2 3 82 9 293

Mobility and retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 North American Indian/First Nation 26 37 37 3482
2019 Métis 30 34 36 4035
2019 Inuit 26 33 42 294

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 North American Indian/First Nation 15 29 25 8 15 8 924
2019 Métis 12 33 30 6 12 7 1249
2019 Inuit 10 19 29 5 25 12 77
Top of Page

Workplace

Organizational goals

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 44 36 11 5 4 0 0 80 9 3471
2019 Métis 41 35 12 7 5 0 0 76 11 4011
2019 Inuit 52 30 9 6 3 0 1 82 9 293

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 29 37 18 10 5 1 0 67 15 3478
2019 Métis 27 39 18 10 5 1 0 66 16 4030
2019 Inuit 31 37 15 10 4 2 0 70 15 293

Organizational performance

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 12 24 34 18 10 1 1 28 37 3469
2019 Métis 13 25 34 18 9 1 1 27 39 4024
2019 Inuit 10 20 33 23 12 1 1 36 30 292

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 12 19 27 21 17 2 1 39 32 3459
2019 Métis 13 21 26 22 15 2 1 38 35 4008
2019 Inuit 10 15 26 28 18 3 2 48 25 291

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 15 24 27 18 12 2 2 31 40 3469
2019 Métis 17 23 28 17 11 2 2 29 42 4022
2019 Inuit 18 15 32 16 14 2 3 31 35 292

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 7 13 30 28 19 1 2 48 21 3453
2019 Métis 7 14 31 28 16 1 2 46 22 4003
2019 Inuit 6 9 24 30 27 1 3 59 16 292

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 16 20 25 20 16 2 2 37 36 3467
2019 Métis 18 22 25 18 14 1 2 33 41 4019
2019 Inuit 13 16 20 26 21 2 2 49 30 292

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 13 18 25 20 17 3 3 40 33 3465
2019 Métis 15 19 25 21 16 2 3 39 35 4008
2019 Inuit 14 12 21 25 18 5 3 48 29 292

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 15 21 28 17 13 3 2 32 39 3468
2019 Métis 17 22 30 16 11 2 2 28 40 4014
2019 Inuit 15 12 29 20 17 4 3 40 28 291

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 12 19 31 22 14 1 1 37 32 3470
2019 Métis 13 19 33 22 11 1 1 34 33 4020
2019 Inuit 14 20 29 20 15 1 1 36 34 291

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 18 31 19 19 11 2 0 50 31 3469
2019 Métis 16 30 20 20 13 2 0 47 33 4015
2019 Inuit 26 32 15 15 9 4 0 60 25 291

Respectful workplace

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 42 26 10 10 10 1 0 69 21 3477
2019 Métis 40 27 11 10 10 1 0 68 21 4017
2019 Inuit 48 24 12 9 7 0 0 72 16 290

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 44 30 9 10 6 0 0 74 16 3473
2019 Métis 42 33 9 9 6 0 0 75 15 4019
2019 Inuit 54 28 6 8 5 0 0 81 13 293

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 39 33 13 7 5 2 0 74 13 3469
2019 Métis 35 36 14 8 5 1 0 72 13 4027
2019 Inuit 41 33 14 6 4 0 1 75 10 292

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 35 33 14 9 7 2 0 69 16 3463
2019 Métis 34 34 15 9 7 1 0 69 16 4011
2019 Inuit 45 30 10 8 6 1 0 76 14 291

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 40 31 14 6 6 2 0 73 12 3463
2019 Métis 40 31 15 6 4 2 0 74 11 4016
2019 Inuit 47 24 14 8 5 2 0 72 14 293

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 46 30 12 6 6 0 0 77 12 3470
2019 Métis 44 31 10 8 6 0 0 76 14 4028
2019 Inuit 52 31 5 6 5 1 0 84 11 294

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 28 27 16 11 11 4 3 59 23 3469
2019 Métis 26 27 18 13 11 4 2 55 26 4026
2019 Inuit 30 33 16 8 8 3 2 66 17 293

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 32 14 10 8 3 1 67 19 3471
2019 Métis 32 32 14 12 8 2 1 65 20 4026
2019 Inuit 43 25 13 9 6 4 0 71 16 293

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 32 18 9 7 1 0 65 16 3461
2019 Métis 30 33 18 10 8 1 0 64 18 4020
2019 Inuit 39 26 16 10 7 1 0 66 17 294

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 23 22 17 14 16 7 2 49 32 3475
2019 Métis 19 22 17 16 19 7 1 45 37 4020
2019 Inuit 30 21 19 10 13 6 0 54 25 292

Physical environment and equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 37 42 5 11 4 0 0 79 15 3476
2019 Métis 35 43 6 12 4 0 0 78 16 4033
2019 Inuit 39 42 5 10 3 0 0 82 13 294

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 43 32 7 11 7 0 0 75 18 3469
2019 Métis 40 33 8 12 6 0 0 74 18 4022
2019 Inuit 42 37 5 11 5 0 0 79 16 293

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 44 34 9 8 5 0 0 78 13 3456
2019 Métis 41 35 8 10 6 0 0 76 16 3996
2019 Inuit 46 34 8 8 4 0 0 81 11 293

Use of official languages

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 71 17 6 3 2 0 2 89 5 3472
2019 Métis 69 17 6 4 3 0 1 87 7 4024
2019 Inuit 68 14 9 5 4 0 1 83 8 293

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 71 13 8 3 2 0 4 87 5 3479
2019 Métis 69 13 7 4 3 1 3 86 7 4029
2019 Inuit 66 14 11 4 3 0 2 82 7 293

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 77 10 6 1 2 0 4 91 3 3458
2019 Métis 77 10 5 1 2 0 4 91 4 4009
2019 Inuit 72 12 8 1 3 0 3 87 5 294

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 15 11 8 9 18 5 63 22 3476
2019 Métis 33 17 12 8 9 17 4 64 21 4033
2019 Inuit 37 20 11 7 7 13 5 70 17 294

Collective agreements and terms and conditions of employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 38 41 10 6 3 1 2 81 9 3473
2019 Métis 37 43 8 6 3 1 2 83 8 4015
2019 Inuit 39 39 8 6 4 1 3 81 10 291

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 50 25 11 4 3 6 2 80 7 3463
2019 Métis 49 27 10 5 3 4 2 81 8 4015
2019 Inuit 49 24 9 4 4 7 3 81 9 293

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 21 79 3474
2019 Métis 23 77 4024
2019 Inuit 18 82 294

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 60 40 705
2019 Métis 51 49 834
2019 Inuit 59 41 54

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 64 36 705
2019 Métis 62 38 834
2019 Inuit 51 49 54

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 9 91 834

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 9 91 834

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 10 90 705
2019 Métis 8 92 834
2019 Inuit 18 82 54

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 12 88 705
2019 Métis 10 90 834
2019 Inuit 20 80 54

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 705
2019 Métis 4 96 834
2019 Inuit 10 90 54

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 43 57 695
2019 Métis 41 59 824
2019 Inuit 34 66 54

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 42 58 695
2019 Métis 44 56 824
2019 Inuit 35 65 54

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 53 47 695
2019 Métis 51 49 824
2019 Inuit 52 48 54

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 44 56 695
2019 Métis 43 57 824
2019 Inuit 49 51 54

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 35 65 695
2019 Métis 35 65 824
2019 Inuit 29 71 54

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 58 42 695
2019 Métis 59 41 824
2019 Inuit 62 38 54

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 37 63 695
2019 Métis 41 59 824
2019 Inuit 29 71 54

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 5 95 824

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 11 89 695
2019 Métis 10 90 824
2019 Inuit 10 90 54

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 12 88 695
2019 Métis 13 87 824
2019 Inuit 16 84 54

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 52 48 695
2019 Métis 52 48 824
2019 Inuit 52 48 54

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 26 74 695
2019 Métis 27 73 824
2019 Inuit 20 80 54

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 18 82 695
2019 Métis 17 83 824
2019 Inuit 19 81 54

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 52 48 694
2019 Métis 54 46 817
2019 Inuit 49 51 54

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 26 74 694
2019 Métis 29 71 817
2019 Inuit 28 72 54

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 8 92 694
2019 Métis 9 91 817
2019 Inuit 13 87 54

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 24 76 694
2019 Métis 28 72 817
2019 Inuit 20 80 54

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 9 91 694
2019 Métis 12 88 817
2019 Inuit 14 86 54

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 10 90 694
2019 Métis 9 91 817
2019 Inuit 10 90 54

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 19 81 694
2019 Métis 14 86 817
2019 Inuit 17 83 54

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 15 85 817

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 25 75 694
2019 Métis 24 76 817
2019 Inuit 35 65 54

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 14 86 628
2019 Métis 11 89 749
2019 Inuit 15 85 49

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 16 84 628
2019 Métis 16 84 749
2019 Inuit 30 70 49

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 12 88 628
2019 Métis 7 93 749
2019 Inuit 22 78 49

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 7 93 749

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 11 89 628
2019 Métis 10 90 749
2019 Inuit 10 90 49

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 9 91 628
2019 Métis 8 92 749
2019 Inuit 13 87 49

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 7 93 628
2019 Métis 12 88 749
2019 Inuit 12 88 49

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 9 91 628
2019 Métis 11 89 749
2019 Inuit 16 84 49

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 13 87 628
2019 Métis 15 85 749
2019 Inuit 14 86 49

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 30 70 628
2019 Métis 32 68 749
2019 Inuit 41 59 49

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 9 91 628
2019 Métis 11 89 749
2019 Inuit 9 91 49

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 50 50 628
2019 Métis 51 49 749
2019 Inuit 45 55 49

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 4 96 749

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 61 39 628
2019 Métis 56 44 749
2019 Inuit 65 35 49

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 5 95 749

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 15 85 749

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 26 74 3458
2019 Métis 27 73 4009
2019 Inuit 20 80 293

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 20 17 18 10 11 18 5 48 28 3474
2019 Métis 17 16 19 11 13 17 5 44 31 4031
2019 Inuit 25 15 19 11 8 19 3 52 24 293

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 34 25 16 9 8 6 1 64 18 3474
2019 Métis 32 27 18 8 10 5 1 62 19 4027
2019 Inuit 42 21 13 9 6 7 1 69 16 291

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 14 86 3469
2019 Métis 13 87 4024
2019 Inuit 16 84 294

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 53 47 474
2019 Métis 43 57 463
2019 Inuit 54 46 46

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 72 28 474
2019 Métis 77 23 463
2019 Inuit 68 32 46

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 474

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 474
2019 Métis 9 91 463
2019 Inuit 14 86 46

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 12 88 474
2019 Métis 9 91 463
2019 Inuit 22 78 46

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 12 88 474

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 7 93 474

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 49 51 469
2019 Métis 24 76 458
2019 Inuit 56 44 46

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 27 73 469
2019 Métis 18 82 458
2019 Inuit 26 74 46

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 13 87 469
2019 Métis 9 91 458
2019 Inuit 17 83 46

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 6 94 469

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 24 76 469
2019 Métis 26 74 458
2019 Inuit 9 91 46

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 24 76 469
2019 Métis 29 71 458
2019 Inuit 27 73 46

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 469

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 3 97 469

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 8 92 469

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 16 84 469
2019 Métis 18 82 458
2019 Inuit 14 86 46

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 2 98 458

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 20 80 469
2019 Métis 21 79 458
2019 Inuit 11 89 46

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Métis 0 100 458

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 15 85 469

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 33 67 465
2019 Métis 30 70 456
2019 Inuit 29 71 46

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 15 85 465
2019 Métis 19 81 456
2019 Inuit 15 85 46

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 4 96 465

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 17 83 465
2019 Métis 22 78 456
2019 Inuit 15 85 46

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 465

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 6 94 465

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 11 89 465
2019 Métis 7 93 456
2019 Inuit 12 88 46

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 6 94 465
2019 Métis 11 89 456
2019 Inuit 12 88 46

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 47 53 465
2019 Métis 43 57 456
2019 Inuit 44 56 46

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 7 93 417

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 13 87 417

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 6 94 417

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 417

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 417

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 6 94 417

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 5 95 417

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 10 90 417

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 11 89 417

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 28 72 417

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 7 93 417

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 46 54 417

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 3 97 417

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 64 36 417

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 4 96 417

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 9 91 417

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 17 83 3457
2019 Métis 16 84 4020
2019 Inuit 14 86 294

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 23 15 22 6 8 20 6 51 20 3475
2019 Métis 20 16 23 6 8 21 5 49 19 4025
2019 Inuit 24 19 22 3 7 21 3 57 14 292

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 37 23 18 6 7 8 1 66 14 3463
2019 Métis 34 26 19 6 6 7 1 66 13 4027
2019 Inuit 43 20 17 4 6 10 1 70 11 292

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 23 77 3466
2019 Métis 22 78 4026
2019 Inuit 15 85 294

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 79 21 794
2019 Métis 77 23 896
2019 Inuit 78 22 43

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 46 30 7 11 5 0 0 77 16 624
2019 Métis 47 31 6 9 6 1 0 79 15 694
2019 Inuit 47 32 3 12 7 0 0 79 18 33
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 57 20 11 4 6 2 0 79 10 3479
2019 Métis 56 22 11 4 5 2 0 79 10 4031
2019 Inuit 64 18 10 5 3 1 0 82 8 294

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 24 48 12 10 5 1 1 73 15 651
2019 Métis 21 43 15 14 5 1 1 65 19 892
2019 Inuit 26 52 5 5 9 0 3 81 14 45

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 31 37 16 8 6 2 0 69 15 3463
2019 Métis 29 37 16 9 6 2 0 68 16 4020
2019 Inuit 36 30 19 9 4 1 0 67 14 293

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 25 30 17 14 13 1 0 55 27 3473
2019 Métis 22 30 17 16 14 1 0 53 30 4027
2019 Inuit 33 30 16 9 10 1 0 64 20 292

Work-related stress

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 24 25 20 13 18 0 1 49 31 3471
2019 Métis 20 23 21 15 21 0 1 43 36 4026
2019 Inuit 24 24 22 12 17 1 0 49 29 292

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 26 28 23 13 10 0 1 54 23 3470
2019 Métis 23 27 25 14 11 0 1 50 25 4025
2019 Inuit 37 27 17 10 9 0 0 64 19 294

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 35 30 17 9 7 1 2 66 16 3457
2019 Métis 32 30 20 9 7 1 1 63 16 4005
2019 Inuit 47 26 13 5 7 1 0 75 12 292

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 25 23 20 14 16 1 1 49 30 3468
2019 Métis 24 22 21 15 17 1 1 46 32 4009
2019 Inuit 35 19 17 12 15 2 1 55 28 292

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 56 20 11 4 5 1 4 80 9 3454
2019 Métis 54 20 12 5 5 0 4 77 10 4015
2019 Inuit 62 19 8 3 4 1 3 83 8 292

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 34 28 20 9 9 0 1 63 18 3467
2019 Métis 33 27 18 10 10 0 1 61 20 4028
2019 Inuit 42 20 19 8 9 1 1 63 17 292

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 31 19 9 7 1 1 65 16 3463
2019 Métis 30 31 21 10 7 1 1 61 18 4021
2019 Inuit 39 38 11 4 6 1 2 79 10 294

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 29 29 20 13 8 0 1 59 21 3456
2019 Métis 26 29 22 13 9 1 1 56 22 4020
2019 Inuit 34 36 15 7 6 1 2 72 13 293

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 33 29 18 10 8 1 1 63 19 3453
2019 Métis 31 28 19 12 9 0 1 60 21 4014
2019 Inuit 40 28 16 9 6 0 1 69 15 292

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 43 25 14 8 9 1 1 68 17 3454
2019 Métis 39 25 15 10 10 1 1 65 20 4018
2019 Inuit 48 25 13 5 6 0 2 75 12 293

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 34 30 19 10 7 1 0 64 17 3449
2019 Métis 31 31 19 11 7 0 0 62 18 4008
2019 Inuit 44 27 16 8 4 1 1 72 12 290

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 52 23 12 6 5 0 1 76 11 3444
2019 Métis 50 24 12 7 6 0 1 75 12 4005
2019 Inuit 60 20 9 4 5 0 2 82 9 294

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 67 14 7 3 4 1 4 86 7 3449
2019 Métis 67 13 7 3 4 1 5 85 7 4004
2019 Inuit 70 11 7 3 3 1 4 86 7 291

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 63 15 9 4 7 1 1 80 11 3471
2019 Métis 62 15 9 6 7 0 1 78 14 4011
2019 Inuit 66 14 6 4 8 0 2 81 12 293

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 52 28 11 4 4 0 1 81 8 3462
2019 Métis 50 28 12 5 4 0 1 79 9 3996
2019 Inuit 55 24 10 6 4 0 1 80 10 292

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 56 19 10 6 7 0 1 77 13 3452
2019 Métis 54 20 10 8 8 0 1 74 16 3995
2019 Inuit 63 19 6 5 6 0 1 83 10 291

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 60 11 4 2 2 0 21 91 4 3443
2019 Métis 58 12 5 2 2 0 21 89 4 3982
2019 Inuit 67 9 3 1 2 0 18 92 4 292

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 63 20 8 3 2 0 3 86 5 3458
2019 Métis 64 19 7 3 2 0 4 87 5 3994
2019 Inuit 72 15 5 3 2 0 1 89 6 293

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 67 14 7 3 5 1 2 84 9 3468
2019 Métis 67 14 7 3 5 0 3 84 9 4006
2019 Inuit 77 8 6 1 5 0 2 87 7 292

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 50 28 13 4 3 0 1 79 7 3455
2019 Métis 49 28 14 5 3 0 1 78 8 4005
2019 Inuit 57 20 12 5 5 0 1 78 10 293

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 19 33 29 13 6 0 0 52 19 3479
2019 Métis 16 31 31 15 7 0 0 47 22 4030
2019 Inuit 22 33 30 9 6 0 0 55 15 294

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 12 20 35 21 11 0 0 32 32 3449
2019 Métis 15 21 36 19 9 0 0 28 36 4001
2019 Inuit 15 13 36 18 17 0 1 35 28 293
Top of Page

Compensation

Pay or other compensation issues

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 22 29 22 11 12 3 1 23 77 3457
2019 Métis 20 30 23 12 13 2 1 20 80 4012
2019 Inuit 25 26 24 11 11 2 1 26 74 293

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 62 38 2552
2019 Métis 64 36 3107
2019 Inuit 65 35 213

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 North American Indian/First Nation 43 57 2514
2019 Métis 39 61 3056
2019 Inuit 43 57 213

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 40 16 14 9 12 2 6 61 24 3428
2019 Métis 36 16 15 11 16 1 5 55 29 3978
2019 Inuit 40 20 14 6 10 3 8 67 17 291

Support to resolve pay or other compensation issues

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 13 22 20 15 22 2 5 38 40 2526
2019 Métis 11 19 18 18 24 2 7 34 47 3049
2019 Inuit 20 28 12 14 19 2 5 51 36 211

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 North American Indian/First Nation 7 16 19 17 33 2 6 25 55 2521
2019 Métis 6 14 16 19 37 2 6 22 61 3053
2019 Inuit 13 23 13 15 31 3 3 37 49 212
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